Issue Description
stringlengths 3
14.5k
| Assignment group
stringlengths 5
6
|
|---|---|
re: ess portal access issue
received from: [email protected]
hello,
he is an kiosk user. please reset the password and confirm.
noscwdpm akiowsmp
[email protected]
from: ihkolepb ozhnjyef
sent: 29 october 2016 13:38
to: company@ticketing_tool.com
subject: ess portal access issue
hi,
below mentioned employee krlszbqo spimolgz with user id sv123 is not able to login to ess portal to access his pay slips and related contents. he is a attendance_tool user. please reset his user id and password and revert back.
| GRP_0 |
ess portal access issue
received from: [email protected]
hi,
below mentioned employee krlszbqo spimolgz with user id sv123 is not able to login to ess portal to access his pay slips and related contents. he is a attendance_tool user. please reset his user id and password and revert back.
| GRP_0 |
job Job_1390 failed in job_scheduler at: 10/29/2016 03:55:00 received from: [email protected]_x000D_
_x000D_
job Job_1390 failed in job_scheduler at: 10/29/2016 03:55:00 | GRP_9 |
job Job_2002 failed in job_scheduler at: 10/29/2016 02:52:00 received from: [email protected]_x000D_
_x000D_
job Job_2002 failed in job_scheduler at: 10/29/2016 02:52:00 | GRP_8 |
job Job_2002 failed in job_scheduler at: 10/29/2016 02:30:00 received from: [email protected]_x000D_
_x000D_
job Job_2002 failed in job_scheduler at: 10/29/2016 02:30:00 | GRP_6 |
job Job_1319 failed in job_scheduler at: 10/29/2016 02:02:00 received from: [email protected]_x000D_
_x000D_
job Job_1319 failed in job_scheduler at: 10/29/2016 02:02:00 | GRP_9 |
job Job_1382 failed in job_scheduler at: 10/29/2016 02:00:00 received from: [email protected]_x000D_
_x000D_
job Job_1382 failed in job_scheduler at: 10/29/2016 02:00:00 | GRP_9 |
attendance_tool - system log on error
received from: [email protected]
hello
good morning,
i am experiencing issues with attendance_tool log on
every time i try to log on through "single sign portal, the following screen gets displayed and it stays there.
appreciate your support to fix this issue
[cid:[email protected]]
| GRP_0 |
excel freezing issue excel freezing issue | GRP_0 |
unable to sync a file in collaboration_platform unable to sync a file in collaboration_platform | GRP_0 |
unable to update password on the password_management_tool password manager unable to update password on the password_management_tool password manager | GRP_0 |
vitalyst transfer: reporting_tool access query vitalyst transfer: reporting_tool access query | GRP_0 |
job Job_2881 failed in job_scheduler at: 10/28/2016 18:06:00 received from: [email protected]_x000D_
_x000D_
job Job_2881 failed in job_scheduler at: 10/28/2016 18:06:00 | GRP_13 |
user said he will callback user said he will callback | GRP_0 |
unable update passwords on password_management_tool unable update passwords on password_management_tool | GRP_0 |
erp SID_34 erp production password reset // account is locked erp SID_34 erp production password reset // account is locked | GRP_0 |
server issues _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hello,_x000D_
_x000D_
i have been trying to gain access to my pay roll information on the hub, specifically the hr_tool etime portal. the "other" information on the portal come up without problems, but the "pay stub" does not…it continuously shows the search ring._x000D_
_x000D_
_x000D_
| GRP_0 |
ticket update on ticket_no0454269 ticket update on ticket_no0454269 | GRP_0 |
unable to display expense report unable to display expense report | GRP_0 |
password reset for upitdmhz owupktcg cruzjc password reset for upitdmhz owupktcg cruzjc | GRP_0 |
unable to login in benefits tab unable to login in benefits tab | GRP_0 |
hello, i'm having an issue with my outlook view. can you call me and let me share my screen? hello, i'm having an issue with my outlook view. can you call me and let me share my screen? | GRP_0 |
unable to access mails unable to access mails | GRP_0 |
unable to display expense report unable to display expense report | GRP_0 |
mobile device activation from: tvcdfqgp nrbcqwgj
sent: friday, october 28, 2016 3:13 pm
to: nwfodmhc exurcwkm
subject: se ha bloqueado en forma temporal la sincronización de su dispositivo móvil mediante exchange activesync hasta que su administrador autorice el acceso.
hi
i received this message and our local it expert has told me to open a ticket.
| GRP_0 |
internal keybankrd will not work after cs nor will an external usb keybankrd. internal keybankrd will not work after cs nor will an external usb keybankrd. | GRP_3 |
blank call //gso blank call //gso | GRP_0 |
update on inplant_874269 update on inplant_874269 | GRP_0 |
password change thru password_management_tool password manager _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hello sir,_x000D_
_x000D_
i tried to change my password thru above. i got below error. pl help know what action to be taken further to ensure all passwords are same everywhere since belo wmsg says all passwords were not changed._x000D_
_x000D_
[cid:[email protected]]_x000D_
_x000D_
| GRP_0 |
unlock personal number in ess unlock personal number in ess | GRP_0 |
intermittent service on configair server in SID_34 requires probably a restart on production server intermittent service on configair server in SID_34 requires probably a restart on production server.
the error occurs in production and shows "500 internal serrver error. error: while trying to invoke the method java.util.list.iterator() of null object loaded from local variable 'local list'"
the issue can be reproduced in production e.g.:
a) company customer e.g.# 81510728 and base material mm3716934 (hss/pm finishing)
b) company customer e.g. .# 81510728 and starting from scratch. i can select a product platform e.g. hp hss/pm roughing, but the screen freezes.
c) log-on language different "en", e.g. "de". company customer e.g. 81124199; base material e.g. 5157483.
we had this issues already several times before and it needed always a restart of the server. thryeu is a good contact person for this issue as he was already working on the root cause with our external vendor configair.
| GRP_14 |
unable to access vpn unable to access vpn | GRP_0 |
unable to open outlook unable to open outlook | GRP_0 |
install driver in printer hr14 in HostName_769 install driver in printer hr14 in HostName_769 | GRP_0 |
unable to send emails from outbox unable to send emails from outbox | GRP_0 |
access to business_client drawings name:xvgftyr tryfuh
language:
browser:microsoft internet explorer
email:[email protected]
customer number:
summary:i cannot seem to access the drawings from the netweaver application that is installed on my computer. it doesn't take me to the same page that my colleagues have. | GRP_0 |
taking off email permissions from personal phone name:vdhfy
language:
browser:microsoft internet explorer
email:[email protected]
customer number:
summary:i have scrapped the old phone. my mail was configured in it. can you take off the permissions set to view mails on that phone | GRP_0 |
job Job_1854 failed in job_scheduler at: 10/28/2016 11:06:00 received from: [email protected]_x000D_
_x000D_
job Job_1854 failed in job_scheduler at: 10/28/2016 11:06:00 | GRP_8 |
job Job_1879 failed in job_scheduler at: 10/28/2016 11:01:00 received from: [email protected]_x000D_
_x000D_
job Job_1879 failed in job_scheduler at: 10/28/2016 11:01:00 | GRP_8 |
unable to view payslips in ie unable to view payslips in ie | GRP_0 |
prtgghj4k45 password reset please reset hr_tool gv4536 password reset. | GRP_0 |
channel partner receiving multiple emails from erp--- urgent hi,
our channel partner with the email address [email protected], received 50 emails regarding the pos error in a matheywter of 30 milliseconds. he is very angry, this needs to be fixed aerp. attached is a file extracted from erp documenting the 50 emails. | GRP_15 |
usa - (company) : interface fastethernet0/16 & gigabitethernet1/0/18 is down since 09:23 pm et on 09/28. usa - (company) : interface fastethernet0/16 & gigabitethernet1/0/18 is down since 09:23 pm et on 09/28. | GRP_8 |
password reset
received from: [email protected]
good morning,
i have forgotten my password for erp SID_1. i have made 3 attempts and failed. could you please reset. my user id is dgrtrkjs123.
| GRP_0 |
ess login issue ess login issue_x000D_
-verified user details.(employee# & manager name)_x000D_
-checked the user name in ad and reset the password._x000D_
-advised the user to login and check._x000D_
-caller confirmed that he was able to login._x000D_
-issue resolved. | GRP_0 |
unable to start dell 7350 2 in 1 device qifzkoej etbmgjvo is unable to start his dell 7350 2 in 1 tablet device. | GRP_0 |
erp_print_tool install. erp_print_tool install. | GRP_0 |
good morning. i am having trouble getting into my vpn name:wvngzrca sfmrzdth
language:
browser:microsoft internet explorer
email:[email protected]
customer number:
summary:good morning. i am having trouble getting into my vpn
can you assist | GRP_0 |
install acrobat standard install acrobat standard | GRP_0 |
password reset from ad password reset from ad | GRP_0 |
reset the password for wseacnvi azvixyqg on erp / qa / erp please reset my password to SID_1. it's blocked. login - jdhdw345 . | GRP_0 |
i used to have acces to this location on collaboration_platform. now i do not. i need access.
received from: [email protected]
[cid:[email protected]]
bwfhtumx japznrvb
regional controller
[email protected]<mailto:[email protected]>
| GRP_16 |
crm add-in is getting disabled from outlook crm add-in is getting disabled from outlook | GRP_0 |
outlook hangs. outlook hangs. | GRP_0 |
vpn not working. vpn not working. | GRP_0 |
reset passwords for hckvpary emxbpkwy using password_management_tool password reset. employee is getting an error "user authentication failed" when trying to log into the ess portal. she is able to access erp and is able to access the hub. tried to reset and change her password through password_management_tool password manager but got an error "cannot find account [woodscf] on target [active directory]."
her user id is hdjdkt123 | GRP_17 |
job bkbackup_tool_sql_prod_inc failed in job_scheduler at: 10/28/2016 07:41:00 received from: [email protected]_x000D_
_x000D_
job bkbackup_tool_sql_prod_inc failed in job_scheduler at: 10/28/2016 07:41:00 | GRP_8 |
ess password reset ess password reset | GRP_0 |
wy123 printer
received from: [email protected]
please note some continuous erp printing is happening in printer wy123. the print is not given locally please arrange to cancel the same immediately as lot of paper is getting wasted.
| GRP_0 |
update java viewer ? _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
dear all,_x000D_
_x000D_
java viewer is not working any more. i need access to view scanned inwarehouse_tools in erp._x000D_
_x000D_
i assume java update is required ?_x000D_
_x000D_
[cid:[email protected]]_x000D_
_x000D_
_x000D_
best | GRP_0 |
job Job_137 failed in job_scheduler at: 10/28/2016 06:38:00 received from: [email protected]_x000D_
_x000D_
job Job_137 failed in job_scheduler at: 10/28/2016 06:38:00 | GRP_5 |
HostName_1297 is currently experiencing high cpu utilization. please investigate! we are observing below alert in monitoring_tool:_x000D_
_x000D_
HostName_1297 is currently experiencing high cpu utilization. please investigate! | GRP_14 |
access to bex _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hello,_x000D_
_x000D_
till last week i was accessing bex reports using mms portal and there were no issues._x000D_
_x000D_
starting this week the system is incredibly slow when i log in and finally does not allow me to access any reports._x000D_
_x000D_
can it be the issue with any maintenance or my access rights or rather i should try to access bex using different way?_x000D_
_x000D_
below the print screen from what i see after log in:_x000D_
[cid:[email protected]]_x000D_
_x000D_
i am also able to get to finance reports (see below), however when i click "profitability analysis" (as i was always doing) separate window is open however apart rom that the screen is blank._x000D_
[cid:[email protected]]_x000D_
_x000D_
_x000D_
i appreciate your support._x000D_
_x000D_
have a great day ☺_x000D_
_x000D_
robhyertyj_x000D_
_x000D_
_x000D_
yfqoaepn xnezhsit_x000D_
managing director_x000D_
finance manager cee_x000D_
[email protected]<mailto:[email protected]>_x000D_
tel:+48(61)7767671_x000D_
mob:+48 694 425 760_x000D_
_x000D_
company polska sp. z o.o. , ul. krzywoustego 7, 61-144 poznań, www.company.com<_x000D_
_x000D_
company polska sp. z o.o. z siedzibą w polandiu, 61-144 poznań, ul. krzywoustego 7._x000D_
spółka zarejestrowana w sądzie rejonowym poznań-nowe miasto i wilda w polandiu, wydział viii gospodarczy krs pod numerem 1111286691._x000D_
kapitał zakładowy 100 000 pln, nip 954-20-87-982._x000D_
_x000D_
_x000D_
_x000D_
_x000D_
_x000D_
| GRP_0 |
windows account lockout windows account lockout | GRP_0 |
撤回: ticket_no1564867 -- comments added
received from: [email protected]
windy shi 将撤回邮件"ticket_no1564867 -- comments added"。
本讯æ¯ä»…供指定的接收人使用，其ä¸å¯èƒ½åŒ…å«é€‚用法律项下特许的ã€ä¿å¯†çš„å’Œç¦æ¢æŠ«éœ²çš„内容。除指定的接收人外，严ç¦å…¶ä»–ä»»ä½•äººä¼ æ’ã€åˆ†å‘或å¤åˆ¶æœ¬è®¯æ¯ã€‚如果您误收到本讯æ¯ï¼Œè¯·é€šçŸ¥å‘件人并将讯æ¯åˆ 除。
[
select the following link to view the disclaimer in an alternate language. | GRP_0 |
account locked in erp SID_34 account locked in erp SID_34 | GRP_0 |
job Job_593 failed in job_scheduler at: 10/28/2016 04:11:00 received from: [email protected]_x000D_
_x000D_
job Job_593 failed in job_scheduler at: 10/28/2016 04:11:00 | GRP_8 |
user needs training to use engineering tool to view drawings. user needs training to use engineering tool to view drawings._x000D_
-connected to the user system using teamviewer._x000D_
-help and educated the user on how login to business_client and view drawings._x000D_
-issue resolved. | GRP_0 |
skype not working _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hello,_x000D_
_x000D_
i am unable to access the skype . the password is showing error ._x000D_
_x000D_
_x000D_
_x000D_
[cid:[email protected]]_x000D_
_x000D_
| GRP_0 |
account unlock request. account unlock request. | GRP_0 |
[urgent!!] delivery note creation request!!
received from: [email protected]
hello it team,
could you please generate delivery note for below order?
we cannot issue dn for so#36199966 despite of enough stock for all of items at shipping plant…
sales org : 500000
delivery plant : plant_317
shipping point : tys12456
so#36199966
mm#6784736 1pc
mm#7415645 10pcs
mm#7415646 10pcs
[cid:[email protected]]
| GRP_18 |
job Job_495 failed in job_scheduler at: 10/28/2016 03:12:00 received from: [email protected]_x000D_
_x000D_
job Job_495 failed in job_scheduler at: 10/28/2016 03:12:00 | GRP_8 |
job Job_481 failed in job_scheduler at: 10/28/2016 02:51:00 received from: [email protected]_x000D_
_x000D_
job Job_481 failed in job_scheduler at: 10/28/2016 02:51:00 | GRP_8 |
error login on to the SID_34 system. error login on to the SID_34 system. | GRP_0 |
unable to take print out from wy4678 unable to take print out from wy4678 | GRP_19 |
job Job_487 failed in job_scheduler at: 10/28/2016 02:06:00 received from: [email protected]_x000D_
_x000D_
job Job_487 failed in job_scheduler at: 10/28/2016 02:06:00 | GRP_12 |
unlock supply_chain_software account _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hi there,_x000D_
_x000D_
would you please help me unlock my supply_chain_software account and reset my supply_chain_software password? | GRP_0 |
unable to access password_management_tool id password manager ijeqpkrz nwtehsyx grauw i try to change now my password acc. to attached e-mail but this don´t work. i was out of office for vacation time until now, but_x000D_
password_management_tool link don´t work - please help_x000D_
_x000D_
_x000D_
_x000D_
your password expires in 13 day(s) _x000D_
_x000D_
the requirement to change your password every 90 days enhances data security within company. _x000D_
_x000D_
please login to _x000D_
a step-by-step guide on using the self-service tool is available here: _x000D_
_x000D_
please do not reply to this email. if you require assistance, please submit a ticket to the global support center via any of these modes: _x000D_
_x000D_
ticketing_tool: _x000D_
email: [email protected] _x000D_
_x000D_
kind | GRP_2 |
job HostName_957fail failed in job_scheduler at: 10/28/2016 02:03:00 received from: [email protected]_x000D_
_x000D_
job HostName_957fail failed in job_scheduler at: 10/28/2016 02:03:00 | GRP_5 |
unable to login to erp SID_34 unable to login to erp SID_34 | GRP_0 |
crm license for user dfgry from: xdvwitpm zscxqdhoalaramdntyan
sent: friday, october 28, 2016 9:40 am
to: '[email protected]'
cc: xyculgav cuqptoah
subject: fw: crm license for dfgry
hello,
crm is not installed in my laptop.
please support me on this.
| GRP_19 |
unable to connect to vpn unable to connect to vpn | GRP_19 |
job Job_1854 failed in job_scheduler at: 10/28/2016 01:36:00 received from: [email protected]_x000D_
_x000D_
job Job_1854 failed in job_scheduler at: 10/28/2016 01:36:00 | GRP_8 |
windows account locked windows account locked | GRP_0 |
apply for mobile phone access to mail box apply for mobile phone access to mail box | GRP_0 |
data not correctly pulled for all the employees in the travel_tool attendee interface. data not correctly pulled for all the employees in the travel_tool attendee interface. | GRP_20 |
é’岛兴åˆæœºç”µshipment notification邮箱设置 from:
sent: friday, october 28, 2016 7:20 am
to: nwfodmhc exurcwkm
subject: re: é’岛兴åˆæœºç”µshipment notification邮箱设置
dear，
pls help to update customer 4563729890 shipment notification email address : [email protected]
b. | GRP_18 |
to recover folder that by mistake copied to x:\ drive i want recover folder_x000D_
| GRP_0 |
job bkwin_HostName_770_inc failed in job_scheduler at: 10/27/2016 22:08:00 received from: [email protected]_x000D_
_x000D_
job bkwin_HostName_770_inc failed in job_scheduler at: 10/27/2016 22:08:00 | GRP_8 |
network outage: india: site hard down since at 8:34 pm et on 10/27. no backup circuit. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_
_x000D_
1. top 23 cert site ? ___no______ (yes/no/na) _x000D_
_x000D_
2. when did it start ? _______8:34 pm et on 10/27_______________x000D_
_x000D_
3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_
_x000D_
4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_
_x000D_
5. does site have a backup circuit ? _no_____ (yes/no/na) _x000D_
_x000D_
6. backup circuit active ? _____na___ (yes/no/na) _x000D_
_x000D_
7. site contact notified (phone/email) ? ___na______ (yes/no/na) _x000D_
_x000D_
8. remote dial-in ? _____na______ (yes/no/na) _x000D_
_x000D_
9. equipment reset ? ______na_____ (yes/no/na) _x000D_
_x000D_
10. verified site working on backup circuit ? _na______ (yes/no/na) _x000D_
_x000D_
11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_
_x000D_
12. notified gsc ____na____ (yes/no/na) cert started ?________ (yes/no/na) _x000D_
_x000D_
13. additional diagnostics | GRP_8 |
password reset request password reset request | GRP_0 |
user is not able to see all text in mails on his iphone user is not able to see all text in mails on his iphone | GRP_0 |
password reset password reset | GRP_0 |
unable to sync all mails in outlook on wifi unable to sync all mails in outlook on wifi | GRP_0 |
crm tab does not appear on outlook crm tab does not appear on outlook | GRP_0 |
unable to submit expense report as it is locked by user unable to submit expense report as it is locked by user | GRP_0 |
titcket update on inplant_874008 titcket update on inplant_874008 | GRP_0 |
i need to approve the new product requests below i need to approve the new product requests below | GRP_21 |
ticket update on inplant_873870 ticket update on inplant_873870 | GRP_0 |
changed desktop wallpaper changed desktop wallpaper | GRP_0 |