Datasets:
Tasks:
Text Classification
Modalities:
Text
Formats:
parquet
Languages:
English
Size:
10K - 100K
Tags:
finance
License:
text
stringlengths 13
433
| label
stringclasses 10
values |
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I am still waiting on my card? | CARD_MANAGEMENT |
What can I do if my card still hasn't arrived after 2 weeks? | CARD_MANAGEMENT |
I have been waiting over a week. Is the card still coming? | CARD_MANAGEMENT |
Can I track my card while it is in the process of delivery? | CARD_MANAGEMENT |
How do I know if I will get my card, or if it is lost? | CARD_MANAGEMENT |
When did you send me my new card? | CARD_MANAGEMENT |
Do you have info about the card on delivery? | CARD_MANAGEMENT |
What do I do if I still have not received my new card? | CARD_MANAGEMENT |
Does the package with my card have tracking? | CARD_MANAGEMENT |
I ordered my card but it still isn't here | CARD_MANAGEMENT |
Why has my new card still not come? | CARD_MANAGEMENT |
I still haven't received my card after two weeks, is it lost? | CARD_MANAGEMENT |
Can you track my card for me? | CARD_MANAGEMENT |
Is there a way to track the delivery of my card? | CARD_MANAGEMENT |
It's been a week since I ordered my card and it's not here. Please help? | CARD_MANAGEMENT |
Will I be able to track the card that was sent to me? | CARD_MANAGEMENT |
I don't have my card in 1 week. Should I be worried? | CARD_MANAGEMENT |
How do I know when my new card is going to arrive? | CARD_MANAGEMENT |
My new card has not been delivered to my home yet. What is going on? | CARD_MANAGEMENT |
It's been a week since you issued me a card and I still didn't get it. Should I keep waiting? | CARD_MANAGEMENT |
On the card that is coming, what's the tracking info? | CARD_MANAGEMENT |
What is the status of my card's delivery? | CARD_MANAGEMENT |
Have you sent out my card yet? | CARD_MANAGEMENT |
My card isn't here yet. | CARD_MANAGEMENT |
where is my new card? | CARD_MANAGEMENT |
It's been a week since you sent my card and I still don't have it. | CARD_MANAGEMENT |
How do I track the card you sent me? | CARD_MANAGEMENT |
When will I recieve my new card? | CARD_MANAGEMENT |
When will I get my new card? | CARD_MANAGEMENT |
What is the expected delivery date for my card? | CARD_MANAGEMENT |
Is there a tracking number for the card you sent me? | CARD_MANAGEMENT |
I would like to track the card you sent to me. | CARD_MANAGEMENT |
Has my card been lost in delivery? | CARD_MANAGEMENT |
My new card hasn't came in. | CARD_MANAGEMENT |
Where is the card I ordered 2 weeks ago? | CARD_MANAGEMENT |
Can I get an update on my replacement card? | CARD_MANAGEMENT |
How long does it take for a new card to ship? | CARD_MANAGEMENT |
What's the tracking on the card you sent? | CARD_MANAGEMENT |
I haven't received my card and am worried it is lost. | CARD_MANAGEMENT |
My card still hasn't been delivered | CARD_MANAGEMENT |
I need to find out where the card is that I ordered. | CARD_MANAGEMENT |
Where is my credit card that was to be mailed? | CARD_MANAGEMENT |
I ordered my card but it hasn't been delivered yet | CARD_MANAGEMENT |
Am I able to track the card that was just sent to me? | CARD_MANAGEMENT |
Can you tell me why I haven't received my new card? | CARD_MANAGEMENT |
I'm still waiting for my new card. | CARD_MANAGEMENT |
Is my card lost? I am still waiting for it to be delivered. | CARD_MANAGEMENT |
Should I keep waiting for my card to be delivered? | CARD_MANAGEMENT |
Can I track when my card will be delivered? | CARD_MANAGEMENT |
How can I check on the status of my new card? | CARD_MANAGEMENT |
A card has been sent to me, how do I track it? | CARD_MANAGEMENT |
Is there a way I can get my card expedited? | CARD_MANAGEMENT |
What can I do to track the card you sent me? | CARD_MANAGEMENT |
why hasnt my card come in yet? | CARD_MANAGEMENT |
How can I periodically check the delivery of the card you sent? | CARD_MANAGEMENT |
What's the reason my new card hasn't come? | CARD_MANAGEMENT |
How long does it take for me to get my new card? | CARD_MANAGEMENT |
I don't have my card after 1 week. What are my next steps? | CARD_MANAGEMENT |
I know I'm getting a new card but would like know when I can expect to receive it. | CARD_MANAGEMENT |
I want to find out what happened to my new card? | CARD_MANAGEMENT |
Was there a way for me to get tracking for that? | CARD_MANAGEMENT |
I am still waiting for my card. | CARD_MANAGEMENT |
My card hasn't arrived. | CARD_MANAGEMENT |
Can I track the card you sent to me? | CARD_MANAGEMENT |
I haven't gotten my new card. | CARD_MANAGEMENT |
How long should it take for my new card to arrive in them mail? What should I do if I never receive it? | CARD_MANAGEMENT |
Will I have to wait much longer for my new card to arrive? | CARD_MANAGEMENT |
how to track the card you sent | CARD_MANAGEMENT |
2 weeks ago I ordered my new card. It isn't here. What should I do? | CARD_MANAGEMENT |
How can I check on the delivery status of my card? | CARD_MANAGEMENT |
My card has not been delivered yet and its been a week since I ordered it, please help | CARD_MANAGEMENT |
What's the expected wait time to recieve my new card? | CARD_MANAGEMENT |
How can I see the progress of delivery of the card that was sent? | CARD_MANAGEMENT |
My card was supposed to arrive, but hasn't? | CARD_MANAGEMENT |
I ordered a card and would like to know how to track the delivery progress of it. | CARD_MANAGEMENT |
How long will it take for me to get my card? | CARD_MANAGEMENT |
My card hasn't shown up yet. | CARD_MANAGEMENT |
Does the card you sent have a tracking number? | CARD_MANAGEMENT |
My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do? | CARD_MANAGEMENT |
maximum how many days get the courier? | CARD_MANAGEMENT |
Is there a reason my new card hasn't arrived yet? | CARD_MANAGEMENT |
I've been waiting a while for my card, is there a way to know when it will arrive? | CARD_MANAGEMENT |
How can I track my card's delivery? | CARD_MANAGEMENT |
Can I track the card that was just sent to me? | CARD_MANAGEMENT |
If I ordered my new card last week, how much longer should I wait to receive it? | CARD_MANAGEMENT |
What's go on, where is my new card? | CARD_MANAGEMENT |
Where is my new card if I haven't received it yet? | CARD_MANAGEMENT |
Where is my card? | CARD_MANAGEMENT |
Can you tell me why I haven't received my new card yet? | CARD_MANAGEMENT |
Is there a way to track my card? | CARD_MANAGEMENT |
Is there a way to track the new card you sent me? | CARD_MANAGEMENT |
I'm still waiting for my card. | CARD_MANAGEMENT |
What do I need to do to get my new card which I have requested 2 weeks ago? | CARD_MANAGEMENT |
WHAT IS THE SOLUTION OF THIS PROBLEM | CARD_MANAGEMENT |
Could I get tracking on the card? | CARD_MANAGEMENT |
Can you help me track my card? | CARD_MANAGEMENT |
Shouldn't my new card be here by now? | CARD_MANAGEMENT |
Is there a reason my new card hasn't arrived? | CARD_MANAGEMENT |
I would like to track a card sent to me, how do I do that? | CARD_MANAGEMENT |
Is there a tracking number for the card? | CARD_MANAGEMENT |
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in Dataset Viewer.
Overview
The Banking10 dataset is a modified version of the original Banking77 dataset created by PolyAI. While the original dataset contains 77 fine-grained banking intents for customer service queries, this version provides a higher-level categorization by grouping these intents into 10 macro-categories.
Labels
CARD_MANAGEMENT
- Card ordering, activation, and delivery
- Lost, stolen, or malfunctioning cards
- Card linking and support
CARD_TRANSACTIONS
- Card payments
- Transaction recognition and disputes
- Payment status and declines
- Exchange rate issues
CASH_OPERATIONS
- ATM withdrawals
- Cash withdrawal charges
- ATM-related issues
- Cash amount discrepancies
TRANSFERS_AND_PAYMENTS
- Money transfers
- Direct debits
- Payment reception
- Transfer status and issues
TOP_UP_OPERATIONS
- Account top-ups
- Balance updates
- Top-up verification
- Failed top-ups
ACCOUNT_VERIFICATION
- Identity verification
- PIN and passcode management
- Security measures
- Phone-related security
REFUNDS_AND_DISPUTES
- Refund requests
- Refund tracking
- Dispute resolution
ACCOUNT_SETTINGS
- Personal details management
- Account termination
FEES_AND_CHARGES
- Transaction fees
- Exchange charges
- Transfer and top-up fees
LIMITS_AND_RESTRICTIONS
- Account limits
- Currency support
- Country restrictions
- Payment method support
- Downloads last month
- 8