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@united how can you not put my bag on plane to Seattle. Flight 1212. Waiting in line to talk to someone about my bag. Status should matter. | 2negative
| 1,017 |
@united @campilley hahaha. If they weren't an American company, i would say this was great sarcasm!! | 2negative
| 1,018 |
@united i think he actually did not like your screen @campilley _Ù÷Ä_Ù÷Ä_Ù÷Ä | 2negative
| 1,019 |
@united Apparently they are asking 20 people to off board the plane--how can such a big miscalculation be made?! | 2negative
| 1,020 |
@united It's a shame choosing #United may be the difference between reuniting with aging friends and never seeing them again #PoorService | 2negative
| 1,021 |
@united hi guys, do you have a general enquires email address please? Thanks David. | 0neutral
| 1,022 |
@united Just checking in again - what is the status of our claim. It is going on 2 months with no attention to this? We are very upset. | 2negative
| 1,023 |
@united my flight was delayed due to maintenance in LIT and caused me to miss my connection at IAH to MSY. Can you help? | 2negative
| 1,024 |
@united #UnitedAirlines Pls Fix #AspenBaggageFail issues. Had to pay my own way to #Aspen after flight Cancelled Flight. Left us in the cold in DEN. | 2negative
| 1,025 |
@united Read my bio. See who I work with. I have NEVER encountered this with your airline before. Disappointed is an understatement. | 2negative
| 1,026 |
@united Does customer care have email or a phone rep that I can speak with? We had so many issues they can't be placed in 2000 characters? | 2negative
| 1,027 |
Thank you ?ÛÏ@united: @TRUU_Tall I can certainly take a look. Please follow and DM me your confirmation number for assistance. ^JH?Û? | 1positive
| 1,028 |
@united In the process of recovering their car rental - condo rental $ in Florida. They called #United for an alternate flight #NOANSWER | 2negative
| 1,029 |
@united I am buying 2 yo own seat on 3 legs of intl trip, car seat? Required? If not- then allowed? Can child still sit w/mom after takeoff? | 0neutral
| 1,030 |
@united thanks for listening! I definitely was not the only person in line who thought it was absurd. | 1positive
| 1,031 |
@United We've been waiting on tarmac for >1hr because apparently UA1116 is overweight & we returned to gate. #WTF #fb | 2negative
| 1,032 |
@united Thank you. Mention that before I boarded she asked 1other person to measure their bag, and it was another woman. Men not asked. | 2negative
| 1,033 |
@united Can't leave the Tarmac ..united's gate agent cannot agree on a head count. 20 min now counting a 100 people max #epicfailunited | 2negative
| 1,034 |
@united That's real dedication & concern. Your apologies don't fix the issue nor any of the miserable issues I've had over the past 6 mos. | 2negative
| 1,035 |
@United blocked me from DM'ing them because they would rather I complain about them in a public forum | 2negative
| 1,036 |
@united ok. I just submitted. Thanks for the opportunity to give feedback. | 1positive
| 1,037 |
@united Big thanks to Ms. Winston for assisting me over the phone with a baggage claim issue today. She really went the extra mile! | 1positive
| 1,038 |
@united I will, as soon as I am done with my article. Thanks! ~Tom | 1positive
| 1,039 |
@united booked flights for 2 for $779. Was charged $389.50 twice. Means I can't redeem CC points properly. Would have gone elsewhere. | 2negative
| 1,040 |
@united We've had a ton of problems with getting our bags and have been given the run around for a day. Whats up with that? | 2negative
| 1,041 |
@united pedophile airline. Split myself and my 10 yr old daughter rows apart on flight 1254 to boston | 2negative
| 1,042 |
@united have been waiting 2 days for my military bags from an airport 3 hours away from me. Horrible. | 2negative
| 1,043 |
@united Arriving 25 minutes early is nice, but not if equipment isn't ready. Waiting 30 minutes for luggage, so far. Time gains wiped out. | 2negative
| 1,044 |
@united is doing musicians real dirty at LAX. I've never been blocked from getting on a flight with my bass. | 2negative
| 1,045 |
@united I'm rebooked now, but the line was 300 people deep. | 2negative
| 1,046 |
.@united For those playing along at home: http://t.co/2b4bDTldX2 | 0neutral
| 1,047 |
@united @FlyEIA yes, they said it took more than an hour! | 2negative
| 1,048 |
@united those whose pay to actually fly with you over 30k/ year deserve better service than a CC holder. | 2negative
| 1,049 |
@united Ok thank again for your help! | 1positive
| 1,050 |
@united Not a happy flyer. UA flight 1161 from SFO to Cleveland. Sunday 2/22. Stay tuned for blog article from http://t.co/VdFdODqVGx | 2negative
| 1,051 |
Thanks @united. @imran_r44 had a question about the wait time for baggage on UA6366 | 0neutral
| 1,052 |
@united flight 1491...plane from SFO to DEN is basically on time. | 1positive
| 1,053 |
@united thanks. Just a program comment; the system assigned seats behind each other even though pairs were available. I changed it back. | 1positive
| 1,054 |
@united 20 min more delays to flt 2086 at sfo 2 load 2 more pax makes no sense. Will strand many of us overnight at ORD due to missed cnxns | 2negative
| 1,055 |
@united Heads up We didn't check 8 bags, 2 we checked arrived, those aren't claim #s for our 2. Other people's bags? http://t.co/dplQ3mhQGD | 2negative
| 1,056 |
"@united This must be a drone ÛÏ@united: @KeamBleam We understand your frustration. Our Bag team is working hard to get your bag(s) to you...""" | 2negative
| 1,057 |
@united Change made in just over 3 hours. For something that should have taken seconds online, I am not thrilled. Loved the agent, though. | 2negative
| 1,058 |
@united flight attendant doesnÛªt understand not understanding English doesnÛªt mean they are deaf. Stop yelling English slowly to them. | 2negative
| 1,059 |
@united Not appropriate to ask in public (hence the dm). each united employee, each a new answer. your process was such a hassle i Cancelled Flighted. | 2negative
| 1,060 |
@united well that's big of you but I don't have terribly high expectations at this point. | 2negative
| 1,061 |
@united it's like you're trying to make me hate your airline. Fee for each checked bag that's never mentioned in the ticket + rude agents _ÙÔÀ | 2negative
| 1,062 |
@united nice your app says US 4972 delayed by weather. Pilot says waiting on fuel. One in ur control, one not | 2negative
| 1,063 |
@united Please than Robin at EWR Premiere Desk for helping me get on a an earlier flight. She did the work. Huge thanks. | 1positive
| 1,064 |
@united Ok thank you, do you provide complimentary hotel accommodations since I'll have to stay overnight? | 2negative
| 1,065 |
@united I was originally trying to share details but the link Jimmy Samartzis Vice President - Customer Experience sent me expired. | 2negative
| 1,066 |
@united really? 3 hr delay, 4 gate changes, & you boarded us, sent us back up, & boarded us again. Won't change our flight. Can we go now? | 2negative
| 1,067 |
"@united that would help! or how about integrate it into the App so I can just ""activate"" it and surf..." | 1positive
| 1,068 |
@united I did. The AC went on for about 20 minutes before returning to the Mojave Desert. #PressureCooker #HeatTrap | 2negative
| 1,069 |
@united Nope - still no one helped me. Giving up on united. #badservice | 2negative
| 1,070 |
@united 8602947, jon at http://t.co/58tuTgli0D, thanks. | 0neutral
| 1,071 |
@united when an airline causes the missed connection u would think they would take whatever steps to remedy that screw up. | 2negative
| 1,072 |
@united I'd thank you - but you didn't help. taking 6 hours to reply (so I get a message in the middle of the night) isn't actually helpful | 2negative
| 1,073 |
@united Flight UA1270 is descending into farce and we haven't left EWR yet. Is this going to get any worse? | 2negative
| 1,074 |
@united I was told it was due to be on UA23 which flies direct to Dublin, so why did it go to London? This is a complete shambles! | 2negative
| 1,075 |
@united 45+ min at EWR baggage claim #stillnobags #ridiculous | 2negative
| 1,076 |
Flight Booking Problems for a travel writers trip I am hosting and need to be happy when I land! Do you have the cute PJs AA does? @united | 0neutral
| 1,077 |
But I don't see AA @united | 0neutral
| 1,078 |
@united Did you find out where it is? Thanks | 0neutral
| 1,079 |
@united On a standby to Denver, which has been delayed, and a confirmed to Aspen, whose flights have been Cancelled Flighted all day. 0 confidence. | 2negative
| 1,080 |
@united yes at 2am...but now back on a plane again and delayed again due to baggage loading issue... http://t.co/NfAQHhr09j | 2negative
| 1,081 |
@united at what pt do u just Cancelled Flight! Finally got stndby 4 1pm flight. What a day! #missedWork #clientNotHappy http://t.co/sUPrLfOi8T | 2negative
| 1,082 |
@united thank YOU for your kindness. Your agents went above & beyond to get my stranded family home. | 1positive
| 1,083 |
@united don't see a justifiable cost to get on an early flight with seats. No airline charges to conveniently get their passengers in early | 2negative
| 1,084 |
@united Woke up to notification- flight moved 1.5 hrs early. Barely made flight then 3 hrs layover in SFO - wanted to hop on earlier option | 2negative
| 1,085 |
@united I will do delayed baggage claim when I land. Hopefully the bag isn't broken into, damaged or lost w/c will result in more complaints | 2negative
| 1,086 |
@united done. Want me to send a screen shot of the second call, which is now at over 45 minutes? | 2negative
| 1,087 |
@united look at this beauty _Ù÷ä dc 10 united airlines _Ù÷ä http://t.co/MvYoizRPdE | 1positive
| 1,088 |
@united Thanks! I'll fill up the form as soon as I land. I don't like being duped so I hope you will appreciate my feedback & will be better | 2negative
| 1,089 |
@united, this is the line in Denver to rebook due to weather issues. DO BETTER. http://t.co/tmccExYaaQ | 2negative
| 1,090 |
@United the ones who suffer. I understand delays, I don't understand trying speed up a process that has been delays to this extent. | 2negative
| 1,091 |
@united 2 Cancelled Flighted flights Late Flightr, agent claimed she put me on a new flight but then Cancelled Flighted it. Coworker got on flight- now delayed. Now? | 2negative
| 1,092 |
@United of urgency, but this is ridiculous. Your ceo claims to be customer focused, yet when delays happen, planes sit and customers are | 2negative
| 1,093 |
@united I wasn't asking for a full refund but delaying me 3 hours and giving no reason should be enough to give partial credit | 2negative
| 1,094 |
@United flight was scheduled for 11:56, it's 1:05 and we haven't moved. I have never been on a flight where everyone moved without a sense | 2negative
| 1,095 |
@united ok thx! | 1positive
| 1,096 |
@united I can't DM you so here's the confirmation # G8CVWJ - please is there any way I can make it to Kailua tonight? Thank you | 0neutral
| 1,097 |
@united go to hell | 2negative
| 1,098 |
@united since bulkhead seats cannot have bags on floor, why don't u reserve o/head space above those seats? In 1B on UA246 - not impressed | 2negative
| 1,099 |
@united Definitely will! | 0neutral
| 1,100 |
@united Would be helpful if you could refresh boarding time info on boarding passes for delayed flights | 2negative
| 1,101 |
@united 18 flights so far this year. 13 delays including 2 Cancelled Flightations. Late Flightst reason, crew needed mandatory sleep. IN MEXICO! | 2negative
| 1,102 |
@united great to hear Thankyou so much. Greatly appreciate your replies. Feel much more settled now. | 1positive
| 1,103 |
@united counter agents at RDU deserve a medal. #thankyou | 1positive
| 1,104 |
The saga of the @MelissaAFrancis bag delay w/ @United - will there be a reunion or will she be forced to go shopping? Stay tuned. | 2negative
| 1,105 |
@united Flight 211/ORD gate agent tried to prevent me from taking onboard a bag I've used for 15 years! Flight crew was more reasonable! | 2negative
| 1,106 |
@united thank you. Literally called for preboarding as I ran up. | 1positive
| 1,107 |
@united why do you guys split up the charges to credit cards? Making it unnecessarily more expensive for people to fly with you guys on pts | 2negative
| 1,108 |
@united it was UA381 on 14 Feb. Point is, overselling flights= bad. Making people wait 1hr while you kick them off after boarding is worse | 2negative
| 1,109 |
@united that's brilliant Thankyou so much. Is it classed as part of carryon? | 1positive
| 1,110 |
@united what gate is ua5396 leaving from? | 0neutral
| 1,111 |
@united thank you for listening to my compliant and doing the right thing. I appreciate you working with me | 1positive
| 1,112 |
@united we've been here since 3am and you've Cancelled Flightled our flight twice | 2negative
| 1,113 |
@united no chance I wait in ORD all afternoon for another flight after you screwed me. Hold 5396 | 2negative
| 1,114 |
@united UA5396 can wait for me. I'm on the ground trying to get to the gate after we were moved to B. This is crap. | 2negative
| 1,115 |
@united from MEX NRT (dates TBD) but I'm getting a 200 to 300 USD difference in my quotations through September when compared to MEX BKK | 2negative
| 1,116 |