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tell me about flights Feb 2 round trip to Bankok for the cheapest price. | 5,282 | GeneralInquiry | 0.207002 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
Does the price listed for rental cars reflect the use of my miles? | 1,071 | MileageInquiry | 0.172054 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
my passport has my full middle name on it. How do I make sure my reservation has it? | 6,865 | Complaint | 0.143524 | NEGATIVE | Low | 1 | 1 | no fallback | 3 | Complaint |
Can miles be used to book flights for individuals that are not related? | 12,694 | MileageInquiry | 0.13946 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
seats are available but the system isn't allowing me to choose the seats | 3,608 | Complaint | 0.163602 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
where is lost and found office at DIA? iCloud shows my phone at DIA, I think at/near cname- offices | 2,930 | GeneralInquiry | 0.170127 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
I have not been able to reach the Mileage plan Service center | 14,367 | Complaint | 0.181539 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
I have a mileageplan credit card account that I booked R/t flight to Tampa and had to pay for one piece of luggage checked. I did not have my card with me and had to charge it on another credit card. | 16,399 | CheckFlightStatus | 0.109215 | NEGATIVE | Low | 1 | 2 | no fallback | 8 | Check Flight Status |
We will be traveling with infants under 2 years old. How do I add this to our reservation? | 17,070 | GeneralInquiry | 0.103195 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
Hello, I was wondering the cost of changing my flights to a different day When viewing my current flight reservation, I can change the flight on the same day for $75/person. Is it possible to change | 554 | GeneralInquiry | 0.321403 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
how many miles to pay for flight ---- to paris July 25, 2013 | 16,068 | MileageInquiry | 0.174758 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
Hello, good afternoon. I would like to slit the cost of the ticket to pay it with 2 credit card | 158 | GeneralInquiry | 0.126125 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
Hi I have been a mileage plan member for a few years now. Unfortunately I can't remember which email address I used so can't retrieve my number. My full name is ---------------- | 14,789 | ProvideInformation | 0.087311 | NEGATIVE | Low | 2 | 1 | no fallback | 2 | Provide Information |
I am trying to complete my payment, but the website says I must make a choice for travel insurance. I made the choice NO. It continues to give me this message. Can you help? | 10,466 | GeneralInquiry | 0.194016 | NEGATIVE | Low | 3 | 1 | no fallback | 1 | General Inquiry |
so i will be obligated to purchase the ticket at this rate even if the rate goes lower in the next few days? | 8,847 | GeneralInquiry | 0.152592 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
A different person will be retrieving the child at the gate. How do I give you this new information? | 3,227 | Other | 0.34008 | NEGATIVE | Low | 2 | 2 | no fallback | 9 | Other |
can i print out boarding passes at the terminal and still check in online | 14,467 | GeneralInquiry | 0.147463 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
Traveling with a party of 2 and want to take advantage of mileage plan balance on the departng flights. is that possible. | 3,502 | GeneralInquiry | 0.174204 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
Hello. One of my Mileage plan 1K luggage tags got lost in airport security handling. How do I order a replacement pair of tags? | 13,172 | MileageInquiry | 0.171649 | NEGATIVE | Low | 2 | 2 | no fallback | 4 | Mileage Inquiry |
Hi - I'm trying to verify that we are allowed to check 2 bags (up to 50 lbs each) and one exception item (like a guitar.) This is for our flight tomorrow shown as Conf. #------. | 8,590 | CheckFlightStatus | 0.113705 | NEGATIVE | Low | 1 | 2 | other fallback | 8 | Check Flight Status |
Is the checked baggage allowance from Toronto to Sao Paulo brazil 70 pounds per bag per person or 70 pounds in total? I am reading per bag but want to make sure before we embark. Thank you. | 15,101 | GeneralInquiry | 0.148255 | POSITIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
Dear cname-, I have made reservation and cancelled that reservation (Confirmation Nr: ------ ) and ourchased another ticket and paid with my Credit Card. How can I get refund for the un-us | 16,507 | Complaint | 0.248468 | NEGATIVE | Medium | 1 | 3 | no fallback | 3 | Complaint |
Does flight ----- from Houston to Orange County SNA....is it in time | 7,783 | CheckFlightStatus | 0.28495 | POSITIVE | Low | 1 | 1 | no fallback | 8 | Check Flight Status |
saw price increased in few hours, can you help me with that? | 4,379 | Complaint | 0.149391 | NEGATIVE | Low | 3 | 2 | no fallback | 3 | Complaint |
How many award miles do I need for a Mileageplan award ticket? | 16,233 | MileageInquiry | 0.160484 | NEGATIVE | Low | 1 | 2 | no fallback | 4 | Mileage Inquiry |
i dont want to use awards on my return flight only my outgoing flight what do i do now | 16,849 | Complaint | 0.178766 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
Can i transfer miles on part of my family from their account to mine? | 13,151 | MileageInquiry | 0.161236 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
why is the round trip ticket from chicago to warsaw, poland $4,300 on cname-.com and $1,300 on lot.com | 15,127 | GeneralInquiry | 0.117803 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
I do not have an infant traveling with me. I want to check in but cannot proceed. Can you help? | 10,969 | RequestAssistance | 0.116742 | NEGATIVE | Low | 4 | 2 | no fallback | 10 | Request Assistance |
If i don't know my Mileage plan number or password how do i get it? | 13,871 | Complaint | 0.164648 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
Missing mileage credit for -- flights with no ticket number or boarding pass | 7,211 | Complaint | 0.119925 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
i need to know about military fare prices for one way tickets from San Diego to Austin or San Antonio on 1/27/13 and 1/28/13 | 9,747 | GeneralInquiry | 0.145997 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
I have connected to cname- from my Blackberry for more than two years. I am so sorry that you no longer offer this feature to Blackberry users. With this and other travel related problems I have had | 13,631 | Complaint | 0.223873 | NEGATIVE | Medium | 3 | 1 | no fallback | 3 | Complaint |
Hi ----, I received a voucher ""please accept our apology"" and when I went to the appreciation page, and filled out the form, it said sorry but we can't process your request now, much more frustrastin | 421 | Complaint | 0.142364 | NEGATIVE | Low | 4 | 1 | no fallback | 3 | Complaint |
If we are a mileage plan member -------- do we get one free bag to check in? | 10,751 | MileageInquiry | 0.143856 | NEGATIVE | Low | 2 | 2 | no fallback | 4 | Mileage Inquiry |
Can I correct a name on a ticket to patch the passport? | 5,014 | RequestAssistance | 0.198905 | NEGATIVE | Low | 2 | 2 | no fallback | 10 | Request Assistance |
I had a flight booked on cname-. There was a blizzard and my flight was cancelled. The cname- Airline Rep on the phone said I would be issued a full refund in the form of a voucher. I have not recei | 3,458 | Complaint | 0.138257 | NEGATIVE | Medium | 2 | 1 | no fallback | 3 | Complaint |
----: I am traveling with my 4 month old daughter tomorrow. She is booked under our confirmation number as a child in an adult's lap. I have some questions regarding our travel tomorrow. | 8,670 | Other | 0.091275 | NEGATIVE | Low | 1 | 3 | no fallback | 9 | Other |
----, I need to change my flight. My confirmation # is ------. I could not use the flight on 17May 2012 and like to use the same mileage for a flight on 25 March 2013. I did your process on line, but | 1,500 | Complaint | 0.280634 | NEGATIVE | Low | 2 | 4 | no fallback | 3 | Complaint |
i need to have a previous flight added to my reward plan | 1,050 | CreditCardInquiry | 0.108184 | NEGATIVE | Low | 2 | 2 | no fallback | 6 | Credit Card Inquiry |
How do I use award miles from different mileage plan accounts to book the same flight | 13,425 | CreditCardInquiry | 0.12217 | NEGATIVE | Low | 2 | 2 | no fallback | 6 | Credit Card Inquiry |
I would like to use my earned mileage for one of these tickets | 10,032 | CreditCardInquiry | 0.134387 | NEGATIVE | Low | 2 | 1 | no fallback | 6 | Credit Card Inquiry |
my miles were not redeposited into my account after i cancelled a flight | 859 | Complaint | 0.135262 | NEGATIVE | Medium | 1 | 2 | no fallback | 3 | Complaint |
my mlg.plus # -------- - I have about $68 credit on my account but I cannot find my voucher # - can you help? | 11,426 | Complaint | 0.170155 | NEGATIVE | Low | 4 | 2 | no fallback | 3 | Complaint |
If we are a mileage plan member ######## do we get one free bag to check in? | 13,570 | MileageInquiry | 0.196025 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
Hi ---- I would like to know an info. I am planning to go to Europe, I am thinking of booking a flight from Newark to DUS (Germnay) with a stop in Milan. What happend if I might get off in Milan? Can | 12,113 | ProvideInformation | 0.192452 | NEGATIVE | Low | 2 | 2 | no fallback | 2 | Provide Information |
traveling to Peru in 3 weeks. how many bagagges am I allowed to bring and how heavy? Looked into the info but it got me confused | 5,817 | Complaint | 0.134146 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
if I'm a larger person would I need to purchase 2 seats? | 4,766 | GeneralInquiry | 0.137881 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
We are having problems getting our baggage price included when we travel and use our Visa Mileage plan Card. Our reservation is | 7,074 | Complaint | 0.205649 | NEGATIVE | Medium | 2 | 2 | no fallback | 3 | Complaint |
----, you are giving me informations other than I'm requesting... I understood that you are VIRTUAL... | 16,278 | Other | 0.472025 | NEGATIVE | Low | 1 | 2 | no fallback | 9 | Other |
I just want to use my points to purchase one ticket and it's showing that I want to purchase two. | 9,951 | GeneralInquiry | 0.09816 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
Im a uk resident..I dont understand about the TSA secure flight programme | 6,056 | Complaint | 0.196215 | NEGATIVE | Low | 4 | 1 | no fallback | 3 | Complaint |
I am booking for an adult family member and now. Help please/ | 12,308 | RequestAssistance | 0.36535 | POSITIVE | Low | 5 | 1 | no fallback | 10 | Request Assistance |
Yesterday Istanbul-Newark flight wasn't do ne and the flight has departed today we'd like to know what time? | 17,053 | Complaint | 0.193382 | NEGATIVE | Low | 1 | 1 | no fallback | 3 | Complaint |
What is the baggage fee for cname- from Chicago and connecting Lufthansa to India | 16,168 | ProvideInformation | 0.15743 | NEGATIVE | Low | 2 | 1 | no fallback | 2 | Provide Information |
Hello My flight was delayed for 4 hours yesterday from LAX to SFO ? How can I request for the compensation for delay, if any. Thank you. --- | 3,652 | Complaint | 0.24783 | NEGATIVE | Medium | 1 | 1 | no fallback | 3 | Complaint |
Hi..I have a one pass miles that I never used and how do i go about seeing if I can use these miles for a free ticket to florida? | 8,039 | GeneralInquiry | 0.141913 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
Why haven't you fixed your web site? The last four or more reservations we've made have shown a blank page after we've paid with our Mileage plan Credit Card --- and we ALWAYS have to call. This is | 14,519 | Complaint | 0.358095 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
how many checked bags are you allowed in domestic flights in first class | 7,053 | ProvideInformation | 0.125459 | NEGATIVE | Low | 1 | 1 | no fallback | 2 | Provide Information |
If I make a flight reservation using Mileageplan miles can that reservation be modified later? | 823 | MileageInquiry | 0.16311 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
when i click on a seat to reserve it, it is not accepting that seat choice. i'm not getting any response that my seat choice has been confirmed | 1,647 | Complaint | 0.131405 | NEGATIVE | Low | 1 | 5 | no fallback | 3 | Complaint |
can i book award travel and fare travel on the same reservation | 8,771 | GeneralInquiry | 0.128961 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
What is the baggage limit for military dependents traveling on Education Leave orders? | 5,754 | GeneralInquiry | 0.140538 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
I just bought a ticket 2 weeks ago and I just noticed the price dropped, I would really love it if that difference can be reimbursed. can it? | 3,092 | Complaint | 0.163899 | POSITIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
I want to book a hotel room and pay with Mileageplan points | 108 | UpgradeRequest | 0.11104 | NEGATIVE | Low | 1 | 2 | no fallback | 11 | Upgrade Request |
my flight out of Omaha is delayed and I'll miss my connection in Chicago. | 11,951 | Complaint | 0.142908 | NEGATIVE | Medium | 2 | 2 | no fallback | 3 | Complaint |
my reservation has been canceled. How do I request a refund for an upgrade | 368 | Complaint | 0.135156 | NEGATIVE | Medium | 2 | 1 | no fallback | 3 | Complaint |
How do I get a receipt for a $75 change flight fee? | 6,946 | Complaint | 0.156995 | NEGATIVE | Low | 1 | 1 | no fallback | 3 | Complaint |
hello, i am trying to find the contact number for San francisco baggage claim | 417 | BaggageClaim | 0.26734 | NEGATIVE | Low | 2 | 2 | no fallback | 7 | Baggage Claim |
Also, I understand that since our plans changed because of a medical emergency, the charge to change the itinerary will be waived, but I don't know what kind of documentation I need to provide. | 2,880 | Complaint | 0.114798 | NEGATIVE | High | 3 | 1 | no fallback | 3 | Complaint |
Can I cancel a reservation for myself and then use those funds to make a reservation for my daughter? | 732 | Complaint | 0.112737 | NEGATIVE | Low | 1 | 1 | no fallback | 3 | Complaint |
my son's flight from PHL to Dulles was delayed this morning so he missed his connection to Charlottesville, VA. His name is ----------------. Since there was no other connection option from Dulles to | 13,825 | Other | 0.229411 | NEGATIVE | Medium | 1 | 2 | no fallback | 9 | Other |
i am still waiting for my miles back from last feb.trip to hawaii only one part of flight did we get upgrade you own me at lease 40000 miles back thank you mileage plan no ##### ### ### | 9,282 | Complaint | 0.330872 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
I just joined Mileage plan - however my password or pin does not work - I want to make sure that I get credit for a upcoming trip | 13,377 | Complaint | 0.237582 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
I fly with US air 2 week ago but it post yet | 4,749 | CheckFlightStatus | 0.116431 | NEGATIVE | Low | 2 | 1 | no fallback | 8 | Check Flight Status |
can I link my us air sky miles with my cname- plus miles. | 11,506 | MileageInquiry | 0.1371 | POSITIVE | Low | 2 | 2 | no fallback | 4 | Mileage Inquiry |
how to get credit for a trip I made two weeks ago before I am a mileage plan member | 7,200 | GeneralInquiry | 0.127214 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
Is there a phone number for cname- that I can get a sure answer? | 7,660 | GeneralInquiry | 0.193032 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
Can you tell me if this rate is likely to go back down in the next day or two? | 2,848 | GeneralInquiry | 0.164349 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
I am flying back home on Sat., Jan 19 from Miami to Pensacola but I don't have my information. How can I get the detailsw of my flight so I can print out my ticket? | 8,978 | GeneralInquiry | 0.131791 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
Just signed up for mileage plan - where is the account number? | 7,317 | MileageInquiry | 0.169322 | NEGATIVE | Low | 2 | 2 | no fallback | 4 | Mileage Inquiry |
I just booked a ticket with Air Cana da biz class AC 5907 | 5,469 | CheckFlightStatus | 0.157025 | NEGATIVE | Low | 1 | 2 | no fallback | 8 | Check Flight Status |
I have not been able to reach the Mileage plan Service center | 13,716 | Complaint | 0.181539 | NEGATIVE | Low | 1 | 1 | no fallback | 3 | Complaint |
I want to book a flight and car rental as a package deal | 6,470 | GeneralInquiry | 0.119752 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
In star alliance partner for continenal what should i click to get cname------ website | 16,117 | GeneralInquiry | 0.16565 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
I purchased a flight online and I have not received any confirmation | 511 | Complaint | 0.136756 | NEGATIVE | Low | 2 | 3 | no fallback | 3 | Complaint |
how many miles do i need for 2 rd trip tickets to beijing and fly home from bancock | 703 | MileageInquiry | 0.167746 | NEGATIVE | Low | 1 | 2 | no fallback | 4 | Mileage Inquiry |
Can I purchase an ""unaccompanied minor"" add-on for my daughter's flight to the US? I have already purchased her ticket -- without this add-on. Thanks | 11,440 | Complaint | 0.222917 | NEGATIVE | Low | 1 | 1 | no fallback | 3 | Complaint |
We want to book tickets to Virginia, but we we are not sure my daughter can go. We want to be sure to get the price we want before thr prices go up. | 15,132 | GeneralInquiry | 0.129278 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
What is the penalty fee for having to change an existing reservation? | 3,935 | GeneralInquiry | 0.161772 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
I want to complete purchase, with or without travel insurance. PayPal forms are filled. | 3,089 | GeneralInquiry | 0.131345 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
is there a fee for canceling a flight booked with rewards miles | 16,182 | MileageInquiry | 0.148824 | NEGATIVE | Low | 1 | 1 | no fallback | 4 | Mileage Inquiry |
Trying book 5 tickets but want to see if i could get 2 or 3 of them with miles | 1,281 | MileageInquiry | 0.176907 | NEGATIVE | Low | 1 | 2 | no fallback | 4 | Mileage Inquiry |
How much does it cost to change my ticket on Feb 9,12 to Feb 10,12 | 6,607 | GeneralInquiry | 0.157538 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
my mielage plan is ###########. I am having a hard tim eaccessing my info | 2,486 | MileageInquiry | 0.116152 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
Hi ----, I have a PIN for a travel voucher. How do I use this when making a booking? | 16,382 | GeneralInquiry | 0.126493 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
i booked a ticket yesterday and provided a credit card number. can i change the credit card now? | 39 | CreditCardInquiry | 0.128021 | NEGATIVE | Low | 1 | 2 | no fallback | 6 | Credit Card Inquiry |
Hi- I am planning a trip to Anchorage from West Palm Beach, specifically to see the Iditarod. The flight I wish to take the following three legs (see flight schedule below). Two of the three legs are | 2,346 | GeneralInquiry | 0.126451 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
Hi, ----, I am travel to france from the us in a fe weeks. ive never been outof the country. i hear i can exchange us cash to euros at my local airport. is this correct? | 8,537 | GeneralInquiry | 0.225234 | POSITIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
We want to book tickets to Virginia, but we we are not sure my daughter can go. We want to be sure to get the price we want before thr prices go up. | 16,533 | GeneralInquiry | 0.129278 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |