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PROJECT COORDINATOR Highlights SKILL SUMMARY I have well developed Time Management skills I work to a very high standard, with an eye for detail, goal orientated. I have excellent communicate skills I establish and maintain effective cooperative working relationships with people of all levels I am enthusiastic, passionate, motivated, honest & a reliable team player I work from a Strength base focused in problem solving I have well developed computer skills in MS Office, Excel, Power Point and Internet. I actively look for opportunities to develop my skill base. Experience Project Coordinator Current Company Name Develop/maintain project schedule information - using MS Project 2013 managing day to day work priorities of the project manager and the team facilitating project resources - using Demand & Supply tool Develop/maintain risk registers and escalating issues - using communication with stakeholders managing the budget for the project - using SAP Guri facilitate meetings event management for training, meetings for the team and stakeholders Monthly reporting to Investment board and Portfolio Office Previous Telecom NZ Ltd - Business Process Co-ordinator: set up new WBSE for Capex and Opex Projects arrange set up new activity codes for new employees Health & Safety rep for the team coordinate staff moving to a new building Set new contractors up equipment, access to network & buildings maintain contractor details e.g. end dates/extensions create and manage Purchase Orders for contractor payments arrange travel & accommodation for managers event management - catering, bookings & rooms team purchases for team manage access to online documents system coordination of meetings: agenda preparation, audio & video conference set up & minute taking Project Manager - Birthright Wellington: The purpose was to project manage a pilot to enhance working relationships with the Government Department - Child Youth & Family and non-Government agencies that worked closely with families and children by: establishing the Differential Response principals and strengthen collaboration with agencies facilitate cross agency training to up-skill workers in Government and non-Government agencies. develop and implement a new way of working communication with stakeholders managing the budget for the project Te Rito Co-ordinator: co-ordinate and facilitate groups assess, monitor and input Police reported family violence incidents facilitate case management meetings agencies. Organise and facilitate monthly networking meetings set strategic plan ◦ project manage plan for coming year ◦ monitor it on a three monthly basis. project manage Community Action Fund ◦ media and awareness campaigns ◦ ran weekly half hour radio show with guest speakers from agencies ◦ Organise events day activities. Quarterly reporting to Ministry of Social Development ◦ monthly reporting to management group ◦ Wellington Ending Abuse & Violence board of trustees managing the budget for the project Strengthening Families (SF) Co-ordinator - Hutt Valley. Convene, facilitate and monitor SF Meetings from initial meeting and all reviews until closure. Maintain & record meeting information as well as review details in an effective and timely manner. Write reports and monitor statistics monthly for management team. Promote and present SF process to government & community agencies Organise, deliver facilitation training to staff Co-ordinating / Supervise Facilitation staff members Undertake project work that is needed in the community, where SF can be of assistance to families/whanau and young people. Maintain a small discretionary fund. Teller / Investment Advisor Co-ordinator 07/1996 to 12/1999 Company Name Head Teller/ Teller Duties Take care of trust money, order & send back cash as required, balancing daily cash Provide quality customers service, promoting bank products Reconcile ATM Machine Co-ordinate Advisors throughout the country Organise venues, accommodation, travel & catering Make up Induction packs & arrange all stationery for new Advisors Do Monthly statistics on each Advisor & Quarterly Reports Check Investment plans written by Advisors & return them for the client within timeframe. LINZ - Customer service, WINZ Call Centre, Wine & Food 01/1989 to 01/1996 Company Name From 1989 to 1996 I worked in a different number of positions to fit my lifestyle as I was raising a young family. This included Ministry of Justice-payroll, Superannuation Services, Westpac- support service, National Bank-updating customers information project work, LINZ - Customer service, WINZ Call Centre, Wine & Food tasting, Volunteer Community Work - Women's Refuge Crisis Line and Victim Support. Education Diploma : Health & Human Development, Frontline Management 2012 MS project Task Management 2010 March 2012 NZ Certificate in Frontline Management Facilitating Adult Learning & Training papers Presenting with Impact Treaty of Waitangi Social Policy papers Client centred Practice Skills for Life First Aid Course Privacy & Official Information Act Group Facilitation Facilitation & Advanced Training Introduction to Small Business Management Marketing & Selling, Business planning Book-keeping & Records, Taxation Finance marketing & Presentation, Legal aspects Computer Skills, Selling & Presentation Skills Supervision Workshop Diploma in Health & Human Development - 6 papers 1) Human Development 2) Social Psychology 3) Counselling 4) Stress Management 5) Loss Grief & Dying 6) Communication Certifications First Aid Course NZ Certificate in Frontline Management Affiliations Volunteer Community Work - Women's Refuge Crisis Line and Victim Support Skills Customer Service, Payroll, Receptionist, Retail Sales, Statistics, Cash, Induction, Microsoft Project, Ms Project, Training, Adult Learning, Business Management, Business Planning, Finance, First Aid Course, Marketing, Presentation Skills, Taxation, Business Writing, Excel, Intermediate Representation, Ir, Ms Office, Problem Solving, Project Management, Team Player, Time Management, Visio, Visio 2000, Access, Basis, Budget, Case Management, Long-term Disability, Ltd, Networking, Opex, Payments, Project Coordinator, Project Manager, Purchase Orders, Sap, Telecom, Video Conference

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME589345129" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_589345129_1_383516411" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field fName" id="589345129FNAM1"> </span> <span> </span> <span class="field" id="589345129LNAM1"> PROJECT COORDINATOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM589345131" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_HILT589345132" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT589345132"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_589345132_1_383516413" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="589345132SKC11"> <ul> <li> SKILL SUMMARY</li> <li> I have well developed Time Management skills</li> <li> I work to a very high standard, with an eye for detail, goal orientated.</li> <li> I have excellent communicate skills</li> <li> I establish and maintain effective cooperative working relationships with people of all levels</li> <li> I am enthusiastic, passionate, motivated, honest &amp; a reliable team player</li> <li> I work from a Strength base focused in problem solving</li> <li> I have well developed computer skills in MS Office, Excel, Power Point and Internet.</li> <li> I actively look for opportunities to develop my skill base.</li> </ul> </td> <td class="field twocol_2" id="589345132SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM589345133" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR589345134" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR589345134"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_589345134_1_383516414" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="589345134JTIT1"> Project Coordinator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="589345134JSTD1"> </span> <span class="jobdates" format="%m/%Y" id="589345134EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="589345134COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="589345134JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="589345134JSTA1" itemprop="addressRegion"> </span> </span> </span> <span class="jobline" id="589345134JDES1" itemprop="description"> <ul> <li> Develop/maintain project schedule information - using MS Project 2013</li> <li> managing day to day work priorities of the project manager and the team</li> <li> facilitating project resources - using Demand &amp; Supply tool</li> <li> Develop/maintain risk registers and escalating issues - using</li> <li> communication with stakeholders</li> <li> managing the budget for the project - using SAP Guri</li> <li> facilitate meetings</li> <li> event management for training, meetings for the team and stakeholders</li> <li> Monthly reporting to Investment board and Portfolio Office Previous Telecom NZ Ltd - Business Process Co-ordinator:</li> <li> set up new WBSE for Capex and Opex Projects</li> <li> arrange set up new activity codes for new employees</li> <li> Health &amp; Safety rep for the team</li> <li> coordinate staff moving to a new building</li> <li> Set new contractors up equipment, access to network &amp; buildings</li> <li> maintain contractor details e.g. end dates/extensions</li> <li> create and manage Purchase Orders for contractor payments</li> <li> arrange travel &amp; accommodation for managers</li> <li> event management - catering, bookings &amp; rooms</li> <li> team purchases for team</li> <li> manage access to online documents system</li> <li> coordination of meetings: agenda preparation, audio &amp; video conference set up &amp; minute taking Project Manager - Birthright Wellington: The purpose was to project manage a pilot to enhance working relationships with the Government Department - Child Youth &amp; Family and non-Government agencies that worked closely with families and children by:</li> <li> establishing the Differential Response principals and strengthen collaboration with agencies</li> <li> facilitate cross agency training to up-skill workers in Government and non-Government agencies.</li> <li> develop and implement a new way of working</li> <li> communication with stakeholders</li> <li> managing the budget for the project Te Rito Co-ordinator:</li> <li> co-ordinate and facilitate groups</li> <li> assess, monitor and input Police reported family violence incidents</li> <li> facilitate case management meetings agencies.</li> <li> Organise and facilitate monthly networking meetings</li> <li> set strategic plan ◦ project manage plan for coming year ◦ monitor it on a three monthly basis.</li> <li> project manage Community Action Fund ◦ media and awareness campaigns ◦ ran weekly half hour radio show with guest speakers from agencies ◦ Organise events day activities.</li> <li> Quarterly reporting to Ministry of Social Development ◦ monthly reporting to management group ◦ Wellington Ending Abuse &amp; Violence board of trustees</li> <li> managing the budget for the project Strengthening Families (SF) Co-ordinator - Hutt Valley.</li> <li> Convene, facilitate and monitor SF Meetings from initial meeting and all reviews until closure.</li> <li> Maintain &amp; record meeting information as well as review details in an effective and timely manner.</li> <li> Write reports and monitor statistics monthly for management team.</li> <li> Promote and present SF process to government &amp; community agencies</li> <li> Organise, deliver facilitation training to staff</li> <li> Co-ordinating / Supervise Facilitation staff members</li> <li> Undertake project work that is needed in the community, where SF can be of assistance to families/whanau and young people.</li> <li> Maintain a small discretionary fund.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_589345134_2_383516415" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="589345134JTIT2"> Teller / Investment Advisor Co-ordinator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="589345134JSTD2"> 07/1996</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="589345134EDDT2"> 12/1999</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="589345134COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="589345134JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="589345134JSTA2" itemprop="addressRegion"> </span> </span> </span> <span class="jobline" id="589345134JDES2" itemprop="description"> <ul> <li> Head Teller/ Teller Duties Take care of trust money, order &amp; send back cash as required, balancing daily cash</li> <li> Provide quality customers service, promoting bank products</li> <li> Reconcile ATM Machine</li> <li> Co-ordinate Advisors throughout the country</li> <li> Organise venues, accommodation, travel &amp; catering</li> <li> Make up Induction packs &amp; arrange all stationery for new Advisors</li> <li> Do Monthly statistics on each Advisor &amp; Quarterly Reports</li> <li> Check Investment plans written by Advisors &amp; return them for the client within timeframe.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_589345134_3_383516416" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="589345134JTIT3"> LINZ - Customer service, WINZ Call Centre, Wine &amp; Food</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="589345134JSTD3"> 01/1989</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="589345134EDDT3"> 01/1996</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="589345134COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="589345134JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="589345134JSTA3" itemprop="addressRegion"> </span> </span> </span> <span class="jobline" id="589345134JDES3" itemprop="description"> From 1989 to 1996 I worked in a different number of positions to fit my lifestyle as I was raising a young family. This included Ministry of Justice-payroll, Superannuation Services, Westpac- support service, National Bank-updating customers information project work, LINZ - Customer service, WINZ Call Centre, Wine &amp; Food tasting, Volunteer Community Work - Women's Refuge Crisis Line and Victim Support.</span> </div> </div> </div> <div class="section" id="SECTION_EDUC589345135" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC589345135"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_589345135_1_383516417" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="589345135DGRE1" itemprop="name"> Diploma</span> <span> : </span> <span class="programline" id="589345135STUY1"> Health &amp; Human Development, Frontline Management</span> <span class="datesWrapper"> <span class="jobdates" id="589345135GRYR1"> 2012</span> </span> </span> <span class="field" id="589345135FRFM1"> MS project Task Management 2010 March 2012 NZ Certificate in Frontline Management Facilitating Adult Learning &amp; Training papers Presenting with Impact Treaty of Waitangi Social Policy papers Client centred Practice Skills for Life First Aid Course Privacy &amp; Official Information Act Group Facilitation Facilitation &amp; Advanced Training Introduction to Small Business Management Marketing &amp; Selling, Business planning Book-keeping &amp; Records, Taxation Finance marketing &amp; Presentation, Legal aspects Computer Skills, Selling &amp; Presentation Skills Supervision Workshop Diploma in Health &amp; Human Development - 6 papers 1) Human Development 2) Social Psychology 3) Counselling 4) Stress Management 5) Loss Grief &amp; Dying 6) Communication </span> </div> </div> </div> <div class="section" id="SECTION_CERT589345136" style=" padding-top:0px; "> <div class="headingbottomborder"> <div class="sectiontitle" id="SECTNAME_CERT589345136"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_589345136_1_383516418" style=" padding-top:0px; "> <div class="field singlecolumn" id="589345136FRFM1"> First Aid Course NZ Certificate in Frontline Management </div> </div> </div> <div class="section" id="SECTION_AFIL589345137" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_AFIL589345137"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_589345137_1_383516419" style=" padding-top:0px; "> <div class="field singlecolumn" id="589345137FRFM1"> Volunteer Community Work - Women's Refuge Crisis Line and Victim Support</div> </div> </div> <div class="section" id="SECTION_SKLL589345138" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL589345138"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_589345138_1_383516420" style=" padding-top:0px; "> <div class="field singlecolumn" id="589345138FRFM1"> Customer Service, Payroll, Receptionist, Retail Sales, Statistics, Cash, Induction, Microsoft Project, Ms Project, Training, Adult Learning, Business Management, Business Planning, Finance, First Aid Course, Marketing, Presentation Skills, Taxation, Business Writing, Excel, Intermediate Representation, Ir, Ms Office, Problem Solving, Project Management, Team Player, Time Management, Visio, Visio 2000, Access, Basis, Budget, Case Management, Long-term Disability, Ltd, Networking, Opex, Payments, Project Coordinator, Project Manager, Purchase Orders, Sap, Telecom, Video Conference</div> </div> </div> </div>

BANKING

INTERNSHIP Professional Overview experiences collecting and analyzing data with statistical methods, familiar with R and SAS programing, great knowledge of experiment design, sampling techniques and documents management. strong skills in communication, group-working and work-planning. Core Qualifications Strong knowledge of SAS, R and SSPS programming Excellent research skills Microsoft Word, Excel, PowerPoint Excellent quantitative skills Team leadership Organizational planning Leadership/communication skills Customer-oriented Education University of Missouri 2015 Master of Science : Statistics City , State , The United States President of Chinese students' and scholars' association 3.7 GPA Coursework in practical statistical models, data analysis 1, 2, 3, statistical software and data analysis, introduction of probability theory, statistical inference, time series analysis, survival analysis, experimental design, current development in statistics. SAS advanced license Thesis/Dissertation Projects: A. Time: from 2014 January to 2014 Match Title: the relationship between the mathematical grade of the seventh grade and grades from primary school. Brief process: use linear model to fit transformed variables from the data after getting rid of useless columns, choose the most significant variables to form the final model based on persuasive diagnostic values. Achievements from the project:the mathematical grade of the seventh grade is significantly influenced by the reading, counting and logistic ability at the first and second grade in the primary school. B. Time: from 2014 May to 2014 August Title:bike rental prediction Brief process: construct the regression model use different statistical method, find the most powerful model decided by finding the least error rate, and decide which variables significantly enough to build the model. Achievements from the project: use Lasso to make the regression, it gives the least error rate and use the almost original data set, it saves a lot of time to deal with the original data set. C. Time:from 2014 September to October Title: Classify Song Release Period Brief process: construct the classification model to classify a specific song into the year before or after the year 1986 based on 90 attributes of a single song and 6480 songs. Achievements from the project: use the Multivariate adaptive regression splines to build the model and based on the final classification model, we can conclude that if the song is from before or after on 1986 depends mostly on the artists who create them, secondly on properties they tagged by famous music website and finally on properties of their track. D. Time: from 2014 November to 2014 December Title: predict the lightening strikes in July based on the records from January to June. Brief process: first cluster the original data based on the lightening strike records and the moisture records with the method of K-mean and Hierarchical method. Second use different statistical method like Boosting, Random Forest, Ridge, Lasso, NNET, CART, SVM to find the best model to predict the strikes will happen. Achievements from the project: we use the K-mean clustering method and based on the moisture data to form the cluster and use the neural network is a better way for our prediction to get a smaller MSE, and lightning strike have direct relationship with the soil moisture level and the climate indices. E. Time: from 2014 November to 2014 December Title: predict the daily stock price of Netflix Inc. Based on historical daily price records. Brief process: use GARCH model to fit the transformed data and finally choose the GARCH plus ARMAR model to make the forecasting. Achievements from the project: from the model we can find that there is a up trend in the future about this stock and this is a appropriate time to buy this piece of stock. Experience Company Name May 2014 to August 2014 internship City , State Main tasks of this job:   1.Collect, enter and analyze stock prices: collect useful data and enter them into the database in a correct classification way, use statistical methods to analyze them based on R programming. 2.Predict the future trend of different stocks and divide them into different category: use time series methods to predict the trend 3.Write summary report: use statistical methods to analyze data with R and write the performance evaluation report based on quantitative facts. 4.Customer service: answer the phone call and solve customers' problems and do the reception job at the front table. Also offer the instruction about stocks and how to choose them to new clients. 5.design the questionnaire and the get the feedback Company Name May 2013 to August 2013 internship City , State Main tasks about the job:   1.data collection and entering: collect financial data and classify them into the correct table and items. 2.Write summary report: use statistical methods to analyze data with R and write the performance evaluation report based on quantitative facts. 3.Customer service: answer the phone call and solve customers' problems and do the reception job at the front table. 4.inventory control: keep record of the number of materials and keep track of the way they out and in. 5.arrangement the business trip: book the hotel, arrange the schedules for each day, keep track of the budget of the business trip. Company Name November 2012 to March 2013 internship City , State Main tasks about the job:   1.data collection and entering: collect financial data and classify them into the correct table and items. 2.Write summary report: use statistical methods to analyze data with R and write the performance evaluation report based on quantitative facts. 3.Customer service: answer the phone call and solve customers' problems and do the reception job at the front table. 4.Meeting preparation: prepare documents need in the meeting, make sure all the participants can come, prepare PowerPoint slides and arrange the meeting room. 5.Introduce production to customers: introduce financial products which the most suitable to the client and persuade them to buy. Fellowships and Awards 1.merit of certificate award for excellent grade which is top 10% Time: the spring semester of 2014 2.merit of certificate award for excellent performance in the position of the leader of executive department of the Chinese students and scholars association in the university of Missouri. Time: the Fall semester of 2014 3.merit of certificate award for excellent performance in the position of vice president of the Chinese students and scholars association in the university of Missouri. time: the Fall semester of 2014-2015 4.Merit of certificate award for excellent performance in the position of president of the Chinese students and scholars association in the university of Missouri. time: the spring semester of 2015

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME532166605" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_532166605_1_347549834" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="532166605FNAM1"> </span> <span> </span> <span class="field" id="532166605LNAM1"> INTERNSHIP</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM532166607" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM532166607"> Professional Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_532166607_1_347713320" style=" padding-top:0px; "> <div class="field singlecolumn" id="532166607FRFM1"> <p align="LEFT"> experiences collecting and analyzing data with statistical methods, familiar with R and SAS programing, great knowledge of experiment design, sampling techniques and documents management. strong skills in communication, group-working and work-planning. </p> </div> </div> </div> <div class="section" id="SECTION_HILT532166608" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT532166608"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_532166608_1_347553894" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="532166608SKC11"> <ul> <li> Strong knowledge of SAS, R and SSPS programming</li> <li> Excellent research skills</li> <li> Microsoft Word, Excel, PowerPoint</li> <li> Excellent quantitative skills</li> </ul> </td> <td class="field twocol_2" id="532166608SKC21"> <ul> <li> Team leadership</li> <li> Organizational planning</li> <li> Leadership/communication skills</li> <li> Customer-oriented</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EDUC532166610" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC532166610"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_532166610_1_347556690" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="532166610SCHO1" itemprop="name"> University of Missouri</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="532166610GRYR1"> 2015</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="532166610DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" id="532166610STUY1"> Statistics</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="532166610SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="532166610SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="532166610SCNT1"> The United States</span> </span> <span class="paddedline"> <span class="field" id="532166610FRFM1"> <p align="LEFT"> President of Chinese students' and scholars' association</p> <p align="LEFT"> 3.7 GPA</p> <p align="LEFT"> Coursework in practical statistical models, data analysis 1, 2, 3, statistical software and data analysis, introduction of probability theory, statistical inference, time series analysis, survival analysis, experimental design, current development in statistics.</p> <p align="LEFT"> SAS advanced license</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_DISS532166710" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_DISS532166710"> Thesis/Dissertation</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_532166710_1_347558694" style=" padding-top:0px; "> <div class="field singlecolumn charspace" id="532166710FRFM1"> <p align="LEFT"> Projects:</p> <p align="LEFT"> A.</p> <p align="LEFT"> Time: from 2014 January to 2014 Match </p> <p align="LEFT"> Title: the relationship between the mathematical grade of the seventh grade and grades from primary school.</p> <p align="LEFT"> Brief process: use linear model to fit transformed variables from the data after getting rid of useless columns, choose the most significant variables to form the final model based on persuasive diagnostic values.</p> <p align="LEFT"> Achievements from the project:the mathematical grade of the seventh grade is significantly influenced by the reading, counting and logistic ability at the first and second grade in the primary school. </p> <p align="LEFT"> B.</p> <p align="LEFT"> Time: from 2014 May to 2014 August</p> <p align="LEFT"> Title:bike rental prediction</p> <p align="LEFT"> Brief process: construct the regression model use different statistical method, find the most powerful model decided by finding the least error rate, and decide which variables significantly enough to build the model.</p> <p align="LEFT"> Achievements from the project: use Lasso to make the regression, it gives the least error rate and use the almost original data set, it saves a lot of time to deal with the original data set.</p> <p align="LEFT"> C.</p> <p align="LEFT"> Time:from 2014 September to October</p> <p align="LEFT"> Title: Classify Song Release Period</p> <p align="LEFT"> Brief process: construct the classification model to classify a specific song into the year before or after the year 1986 based on 90 attributes of a single song and 6480 songs.</p> <p align="LEFT"> Achievements from the project: use the Multivariate adaptive regression splines to build the model and based on the final classification model, we can conclude that if the song is from before or after on 1986 depends mostly on the artists who create them, secondly on properties they tagged by famous music website and finally on properties of their track.</p> <p align="LEFT"> D.</p> <p align="LEFT"> Time: from 2014 November to 2014 December</p> <p align="LEFT"> Title: predict the lightening strikes in July based on the records from January to June.</p> <p align="LEFT"> Brief process: first cluster the original data based on the lightening strike records and the moisture records with the method of K-mean and Hierarchical method. Second use different statistical method like Boosting, Random Forest, Ridge, Lasso, NNET, CART, SVM to find the best model to predict the strikes will happen.</p> <p align="LEFT"> Achievements from the project: we use the K-mean clustering method and based on the moisture data to form the cluster and use the neural network is a better way for our prediction to get a smaller MSE, and lightning strike have direct relationship with the soil moisture level and the climate indices.</p> <p align="LEFT"> E.</p> <p align="LEFT"> Time: from 2014 November to 2014 December</p> <p align="LEFT"> Title: predict the daily stock price of Netflix Inc. Based on historical daily price records.</p> <p align="LEFT"> Brief process: use GARCH model to fit the transformed data and finally choose the GARCH plus ARMAR model to make the forecasting.</p> <p align="LEFT"> Achievements from the project: from the model we can find that there is a up trend in the future about this stock and this is a appropriate time to buy this piece of stock.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR532166609" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR532166609"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_532166609_1_347558088" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="532166609COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="532166609JSTD1"> May 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="532166609EDDT1"> August 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="532166609JTIT1"> internship</span> <br/> <span class="joblocation jobcity" id="532166609JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="532166609JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="532166609JDES1" itemprop="description"> <p align="LEFT"> <b> Main tasks of this job:</b>  </p> <p align="LEFT"> 1.Collect, enter and analyze stock prices: collect useful data and enter them into the database in a correct classification way, use statistical methods to analyze them based on R programming.</p> <p align="LEFT"> 2.Predict the future trend of different stocks and divide them into different category: use time series methods to predict the trend</p> <p align="LEFT"> 3.Write summary report: use statistical methods to analyze data with R and write the performance evaluation report based on quantitative facts.</p> <p align="LEFT"> 4.Customer service: answer the phone call and solve customers' problems and do the reception job at the front table. Also offer the instruction about stocks and how to choose them to new clients.</p> <p align="LEFT"> 5.design the questionnaire and the get the feedback</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_532166609_2_347557868" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="532166609COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="532166609JSTD2"> May 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="532166609EDDT2"> August 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="532166609JTIT2"> internship</span> <br/> <span class="joblocation jobcity" id="532166609JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="532166609JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="532166609JDES2" itemprop="description"> <p align="LEFT"> <b> Main tasks about the job:</b>  </p> <p align="LEFT"> 1.data collection and entering: collect financial data and classify them into the correct table and items.</p> <p align="LEFT"> 2.Write summary report: use statistical methods to analyze data with R and write the performance evaluation report based on quantitative facts.</p> <p align="LEFT"> 3.Customer service: answer the phone call and solve customers' problems and do the reception job at the front table.</p> <p align="LEFT"> 4.inventory control: keep record of the number of materials and keep track of the way they out and in.</p> <p align="LEFT"> 5.arrangement the business trip: book the hotel, arrange the schedules for each day, keep track of the budget of the business trip.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_532166609_3_347557454" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="532166609COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="532166609JSTD3"> November 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="532166609EDDT3"> March 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="532166609JTIT3"> internship</span> <br/> <span class="joblocation jobcity" id="532166609JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="532166609JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="532166609JDES3" itemprop="description"> <p align="LEFT"> <b> Main tasks about the job:</b>  </p> <p align="LEFT"> 1.data collection and entering: collect financial data and classify them into the correct table and items.</p> <p align="LEFT"> 2.Write summary report: use statistical methods to analyze data with R and write the performance evaluation report based on quantitative facts.</p> <p align="LEFT"> 3.Customer service: answer the phone call and solve customers' problems and do the reception job at the front table.</p> <p align="LEFT"> 4.Meeting preparation: prepare documents need in the meeting, make sure all the participants can come, prepare PowerPoint slides and arrange the meeting room.</p> <p align="LEFT"> 5.Introduce production to customers: introduce financial products which the most suitable to the client and persuade them to buy.</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AWAR532166711" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AWAR532166711"> Fellowships and Awards</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_532166711_1_347558334" style=" padding-top:0px; "> <div class="field singlecolumn" id="532166711FRFM1"> <p align="LEFT"> 1.merit of certificate award for excellent grade which is top 10%</p> <p align="LEFT"> Time: the spring semester of 2014</p> <p align="LEFT"> 2.merit of certificate award for excellent performance in the position of the leader of executive department of the Chinese students and scholars association in the university of Missouri.</p> <p align="LEFT"> Time: the Fall semester of 2014</p> <p align="LEFT"> 3.merit of certificate award for excellent performance in the position of vice president of the Chinese students and scholars association in the university of Missouri.</p> <p align="LEFT"> time: the Fall semester of 2014-2015</p> <p align="LEFT"> 4.Merit of certificate award for excellent performance in the position of president of the Chinese students and scholars association in the university of Missouri.</p> <p align="LEFT"> time: the spring semester of 2015</p> </div> </div> </div> </div>

BANKING

SOFTWARE QUALITY ASSURANCE ANALYST II Career Overview 12 years of experience in Software Quality Assurance requirements analysis, test planning, creating test cases, and test process coordination Experienced with functional, end to end, regression and user acceptance testing of Web based and Client Server interfaces Familiar with the Waterfall and Agile SDLC 7 years experience in customer support/service and handling escalated issues 5 years of running formal training and development programs for system users Advanced Windows OS and MS Office applications user/troubleshooting skills Ability to learn new software very quickly Able to handle multiple projects Take ownership attitude Flexible team player Qualifications Microsoft Excel/Word/Outlook/Access/Powerpoint/Frontpage, Windows 7/XP/2k, DOS, setting up/troubleshooting hardware/software, Mac, Internet, Test Director/Quality Center, Ontime, Zendesk, SharePoint, and basic office equipment Work Experience Software Quality Assurance Analyst II Jan 2012 to Current Company Name － City , State Work Environment: Agile, Windows based, Acuity Electronic Health Record System suite testing and administration, Ontime.com used for incident/bug reporting. T-SQL used to query/insert/update SQL DB to verify input/output of test scenarios. WinAutomation and TestComplete used for automated testing. Application software testing from local machines and Cloud Share environments. Excel and Word extensively used for creation of project documentation Responsible for analyzing the requirements and testing all modules of the Electronic Health Record (EHR) System including Patient, Company, Provider, Referrals, Collaborators, Utilization Management\Authorizations, Care Plans, Assessments, Tasks, Notes and any other modules that require testing. Testing of the Implementation process from one version of an EHR to another appropriately mapping data from the source database to the destination database. Creating , maintaining and testing user and group profiles confirming the appropriate access to the medical system Updating application software by defining/coding existing field properties or creating special user fields to fit the appropriate workflow to be tested based on customer needs. Document test cases, procedures and automation scripts and keeping them updated for each system release Effectively track testing progress using Ontime.com for tracking and assigning defects Responsible for Database loads, test environment set-up, FTP of application files and workstation preparation on Cloud Share environments Work with application programmer with system defects or analysis of project features Perform functional, regression, and ad-hoc testing on all assigned EHR projects. User Support Specialist II, Payments Specialist Jan 2011 to Jan 2012 Company Name － City , State Call Center, Macintosh based, ZenDesk ticketing software used to track user incidents Troubleshoot user issues with Airbnb.com website navigation and services, such as user account maintenance, payment processing and billing analysis, as well as very complex financial and non financial disputes between users including customer safety issues Respond professionally to any escalated calls and support level I agents with urgent calls Take effective notes on user accounts through a ticketing system Thorough follow through of each call ensuring customer/user satisfaction. Test Execution Manager Jan 2006 to Jan 2010 Company Name － City , State Work Environment: Matrix team structure/Team Lead, Windows based, Quality Center used for test case and bug/incident reporting. Excel and Word extensively used for project document creation and SharePoint used for document management/sharing, PowerPoint used for meeting facilitation, Managed PC lab for testers including ordering and completing hardware/software set up and hands on troubleshooting of systems test environment. Responsible for managing a team of onshore and offshore testers during the System Integration Test phase of the software development life cycle for the CA Banking Center New Accounts and Teller Platforms. Provided work estimates and ensured each project is efficiently staffed with testers to complete the project on time and on budget. Review, provide feedback and approve all test plans and scripts submitted by Test Analysts Work as a team member to accurately define the business requirements for new products for customers or system changes before the product or system change rollout. Identify all system functions and processes that may be affected by each project Provide meeting representation on all banking center platform projects. Manage end to end, user acceptance and production certification testing Represent the end user in design, development, testing and implementation of changes to existing systems environments for CA Banking Centers. In charge of the training and development of new test analysts brought on board to test the CA banking center new accounts system. Created and lead training classes in a formal setting in the test lab or virtually over the web for users. Responsible for ordering the appropriate hardware and software for the test lab for the test analysts and production lab for the implementation team. Software Test Analyst Jan 2000 to Jan 2006 Company Name － City , State Work Environment: Matrix team structure, Windows based, Quality Center used for test case and bug/incident reporting, Excel and Word extensively used for project document creation, Visio used for workflow charting and use cases. Managed PC lab for testers including ordering and completing hardware/software set up and hands on troubleshooting of systems test environment Responsible for identifying test scenarios from business requirements and creating test plans, scripts, executing scripts, and documenting test results based on the requirements Effectively track testing progress using Quality Center for tracking scripts and assigning defects Work with technical staff ensuring proper tests are being run, data is conditioned and resolving issues Perform Black Box functional, regression, and ad-hoc testing on assigned projects Maintained the test lab ensured appropriate software and hardware were up to date with department units we tested for Created and kept track of user access to test and production servers creating the appropriate access levels for contracted and non contracted staff Owner of production data including reconciling account balances of all production level bank accounts lent out for implementation testing. Internal Operations Analyst Jan 1999 to Jan 2000 Company Name － City , State Call Center, Windows based, high call volume, used proprietary software to query databases for common user issues. Research and respond to telephone inquiries regarding bank policy and procedures from banking centers and various other units. Identify and resolve operational, software application, new account, sales, and service related issues. Sr. Operations Officer Jan 1998 to Jan 1999 Company Name － City , State Work Environment: Office setting, Windows based, extensive account reconciliation tasks and record keeping of dollars coming in and out of the department, PC maintenance and user account troubleshooting. Controller of incoming Bank of America misdirected wire account for corporate clients. Properly identify funds in the amounts of billions of dollars which were directed to this account in order to reconcile the account. Also kept accurate logs of all wires that passed through the section. Worked as on-site desktop support for the department during upgrade to Windows 98. Helped IT team with hardware and software installations, password creation/resets and conducted user training sessions for peers. Money Transfer Customer Liaison Jan 1997 to Jan 1998 Company Name － City , State Call Center, Windows based, high call volume from the general public and other internal units, basic record keeping of tasks to track transactions. Responsible for taking customer wire transfer requests over the telephone. Ensured to properly identify the customer and account relationship in order to transmit funds and collect fees. Amended or canceled wire transfers when necessary. Provided excellent customer service. Customer Service Representative Jan 1995 to Jan 1997 Company Name － City , State Work Environment: Retail Banking Center, Windows based, general public interaction. Processed deposits for various accounts. Cashed checks, sold cashier's checks, traveler's checks, and savings bonds. Balanced daily. Sold checking, savings, time deposit and other bank products. Education and Training BS , Computer Information Systems 2004 Golden Gate University － City , State Computer Information Systems AAS , Computer Technology 2002 Heald College － City , State Computer Technology AAS , Electronics Technology 2001 Heald College － City , State Electronics Technology Certificate Health Care Information Technology 2013 Cosumnes River College － City , State Skills account reconciliation, ad, Agile, automation, banking, basic, billing, bonds, budget, Call Center, cashier, com, CA, hardware, Controller, clients, excellent customer service, databases, Database, document management, documentation, DOS, features, financial, Frontpage, FTP, functional, funds, Information Technology, Team Lead, Notes, Mac, Macintosh, managing, meeting facilitation, Access, Microsoft Excel, Excel, Office, Outlook, PowerPoint, SharePoint, Windows, 2k, Windows 98, Windows 7/XP, Word, navigation, office equipment, DB, payment processing, PC maintenance, processes, coding, programmer, progress, Quality, reconciling, record keeping, reporting, Research, Retail, safety, sales, servers, scripts, software development, software testing, SQL, System Integration, desktop support, user training, telephone, Test Director, T-SQL, Troubleshoot, troubleshooting, upgrade, Visio, website, workflow

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME830170386" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_830170386_1_540662932" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="830170386FNAM1"> </span> <span> </span> <span class="field" id="830170386LNAM1"> SOFTWARE QUALITY ASSURANCE ANALYST II</span> </div> </div> </div> <div class="section" id="SECTION_SUMM830170390" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM830170390"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_830170390_1_540662947" style="padding-top:0px;"> <div class="field singlecolumn" id="830170390FRFM1"> 12 years of experience in Software Quality Assurance requirements analysis, test planning, creating test cases, and test process coordination Experienced with functional, end to end, regression and user acceptance testing of Web based and Client Server interfaces Familiar with the Waterfall and Agile SDLC 7 years experience in customer support/service and handling escalated issues 5 years of running formal training and development programs for system users Advanced Windows OS and MS Office applications user/troubleshooting skills Ability to learn new software very quickly Able to handle multiple projects Take ownership attitude Flexible team player </div> </div> </div> <div class="section" id="SECTION_HILT830170391" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT830170391"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_830170391_1_540662948" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="830170391SKC11"> Microsoft Excel/Word/Outlook/Access/Powerpoint/Frontpage, Windows 7/XP/2k, DOS, setting up/troubleshooting hardware/software, Mac, Internet, Test Director/Quality Center, Ontime, Zendesk, SharePoint, and basic office equipment</td> <td class="field twocol_2" id="830170391SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_TSKL830170766" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM830170767" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR830170388" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR830170388"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_830170388_1_540662934" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="830170388JTIT1"> Software Quality Assurance Analyst II</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="830170388JSTD1"> Jan 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="830170388EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="830170388COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="830170388JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="830170388JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="830170388JDES1" itemprop="description"> <ul> <li> Work Environment: Agile, Windows based, Acuity Electronic Health Record System suite testing and administration, Ontime.com used for incident/bug reporting.</li> <li> T-SQL used to query/insert/update SQL DB to verify input/output of test scenarios.</li> <li> WinAutomation and TestComplete used for automated testing.</li> <li> Application software testing from local machines and Cloud Share environments.</li> <li> Excel and Word extensively used for creation of project documentation Responsible for analyzing the requirements and testing all modules of the Electronic Health Record (EHR) System including Patient, Company, Provider, Referrals, Collaborators, Utilization Management\Authorizations, Care Plans, Assessments, Tasks, Notes and any other modules that require testing.</li> <li> Testing of the Implementation process from one version of an EHR to another appropriately mapping data from the source database to the destination database.</li> <li> Creating , maintaining and testing user and group profiles confirming the appropriate access to the medical system Updating application software by defining/coding existing field properties or creating special user fields to fit the appropriate workflow to be tested based on customer needs.</li> <li> Document test cases, procedures and automation scripts and keeping them updated for each system release Effectively track testing progress using Ontime.com for tracking and assigning defects Responsible for Database loads, test environment set-up, FTP of application files and workstation preparation on Cloud Share environments Work with application programmer with system defects or analysis of project features Perform functional, regression, and ad-hoc testing on all assigned EHR projects.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_830170388_2_540662935" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="830170388JTIT2"> User Support Specialist II, Payments Specialist</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="830170388JSTD2"> Jan 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="830170388EDDT2"> Jan 2012</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="830170388COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="830170388JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="830170388JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="830170388JDES2" itemprop="description"> <ul> <li> Call Center, Macintosh based, ZenDesk ticketing software used to track user incidents Troubleshoot user issues with Airbnb.com website navigation and services, such as user account maintenance, payment processing and billing analysis, as well as very complex financial and non financial disputes between users including customer safety issues Respond professionally to any escalated calls and support level I agents with urgent calls Take effective notes on user accounts through a ticketing system Thorough follow through of each call ensuring customer/user satisfaction.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_830170388_3_540662937" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="830170388JTIT3"> Test Execution Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="830170388JSTD3"> Jan 2006</span> <span> to </span> <span class="jobdates" format="%b %Y" id="830170388EDDT3"> Jan 2010</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="830170388COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="830170388JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="830170388JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="830170388JDES3" itemprop="description"> <ul> <li> Work Environment: Matrix team structure/Team Lead, Windows based, Quality Center used for test case and bug/incident reporting.</li> <li> Excel and Word extensively used for project document creation and SharePoint used for document management/sharing, PowerPoint used for meeting facilitation, Managed PC lab for testers including ordering and completing hardware/software set up and hands on troubleshooting of systems test environment.</li> <li> Responsible for managing a team of onshore and offshore testers during the System Integration Test phase of the software development life cycle for the CA Banking Center New Accounts and Teller Platforms.</li> <li> Provided work estimates and ensured each project is efficiently staffed with testers to complete the project on time and on budget.</li> <li> Review, provide feedback and approve all test plans and scripts submitted by Test Analysts Work as a team member to accurately define the business requirements for new products for customers or system changes before the product or system change rollout.</li> <li> Identify all system functions and processes that may be affected by each project Provide meeting representation on all banking center platform projects.</li> <li> Manage end to end, user acceptance and production certification testing Represent the end user in design, development, testing and implementation of changes to existing systems environments for CA Banking Centers.</li> <li> In charge of the training and development of new test analysts brought on board to test the CA banking center new accounts system.</li> <li> Created and lead training classes in a formal setting in the test lab or virtually over the web for users.</li> <li> Responsible for ordering the appropriate hardware and software for the test lab for the test analysts and production lab for the implementation team.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_830170388_4_540662938" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="830170388JTIT4"> Software Test Analyst</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="830170388JSTD4"> Jan 2000</span> <span> to </span> <span class="jobdates" format="%b %Y" id="830170388EDDT4"> Jan 2006</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="830170388COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="830170388JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="830170388JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="830170388JDES4" itemprop="description"> <ul> <li> Work Environment: Matrix team structure, Windows based, Quality Center used for test case and bug/incident reporting, Excel and Word extensively used for project document creation, Visio used for workflow charting and use cases.</li> <li> Managed PC lab for testers including ordering and completing hardware/software set up and hands on troubleshooting of systems test environment Responsible for identifying test scenarios from business requirements and creating test plans, scripts, executing scripts, and documenting test results based on the requirements Effectively track testing progress using Quality Center for tracking scripts and assigning defects Work with technical staff ensuring proper tests are being run, data is conditioned and resolving issues Perform Black Box functional, regression, and ad-hoc testing on assigned projects Maintained the test lab ensured appropriate software and hardware were up to date with department units we tested for Created and kept track of user access to test and production servers creating the appropriate access levels for contracted and non contracted staff Owner of production data including reconciling account balances of all production level bank accounts lent out for implementation testing.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_830170388_5_540662939" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="830170388JTIT5"> Internal Operations Analyst</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="830170388JSTD5"> Jan 1999</span> <span> to </span> <span class="jobdates" format="%b %Y" id="830170388EDDT5"> Jan 2000</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="830170388COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="830170388JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="830170388JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="830170388JDES5" itemprop="description"> <ul> <li> Call Center, Windows based, high call volume, used proprietary software to query databases for common user issues.</li> <li> Research and respond to telephone inquiries regarding bank policy and procedures from banking centers and various other units.</li> <li> Identify and resolve operational, software application, new account, sales, and service related issues.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_830170388_6_540662940" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="830170388JTIT6"> Sr. Operations Officer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="830170388JSTD6"> Jan 1998</span> <span> to </span> <span class="jobdates" format="%b %Y" id="830170388EDDT6"> Jan 1999</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="830170388COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="830170388JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="830170388JSTA6" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="830170388JDES6" itemprop="description"> <ul> <li> Work Environment: Office setting, Windows based, extensive account reconciliation tasks and record keeping of dollars coming in and out of the department, PC maintenance and user account troubleshooting.</li> <li> Controller of incoming Bank of America misdirected wire account for corporate clients.</li> <li> Properly identify funds in the amounts of billions of dollars which were directed to this account in order to reconcile the account.</li> <li> Also kept accurate logs of all wires that passed through the section.</li> <li> Worked as on-site desktop support for the department during upgrade to Windows 98.</li> <li> Helped IT team with hardware and software installations, password creation/resets and conducted user training sessions for peers.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_830170388_7_540662941" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="830170388JTIT7"> Money Transfer Customer Liaison</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="830170388JSTD7"> Jan 1997</span> <span> to </span> <span class="jobdates" format="%b %Y" id="830170388EDDT7"> Jan 1998</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="830170388COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="830170388JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="830170388JSTA7" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="830170388JDES7" itemprop="description"> <ul> <li> Call Center, Windows based, high call volume from the general public and other internal units, basic record keeping of tasks to track transactions.</li> <li> Responsible for taking customer wire transfer requests over the telephone.</li> <li> Ensured to properly identify the customer and account relationship in order to transmit funds and collect fees.</li> <li> Amended or canceled wire transfers when necessary.</li> <li> Provided excellent customer service.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_830170388_8_540662942" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="830170388JTIT8"> Customer Service Representative</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="830170388JSTD8"> Jan 1995</span> <span> to </span> <span class="jobdates" format="%b %Y" id="830170388EDDT8"> Jan 1997</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="830170388COMP8" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="830170388JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="830170388JSTA8" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="830170388JDES8" itemprop="description"> <ul> <li> Work Environment: Retail Banking Center, Windows based, general public interaction.</li> <li> Processed deposits for various accounts.</li> <li> Cashed checks, sold cashier's checks, traveler's checks, and savings bonds.</li> <li> Balanced daily.</li> <li> Sold checking, savings, time deposit and other bank products.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC830170389" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC830170389"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_830170389_1_540662943" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="830170389DGRE1" itemprop="name"> BS</span> <span> , </span> <span class="programline" id="830170389STUY1"> Computer Information Systems</span> <span class="datesWrapper"> <span class="jobdates" id="830170389GRYR1"> 2004</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="830170389SCHO1" itemprop="name"> Golden Gate University</span> <span> － </span> <span class="joblocation jobcity" id="830170389SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="830170389SSTA1"> State</span> <span class="joblocation jobstate" id="830170389SCNT1"> </span> </span> <span class="field" id="830170389FRFM1"> Computer Information Systems</span> </div> </div> <div class="paragraph" id="PARAGRAPH_830170389_2_540662944" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="830170389DGRE2" itemprop="name"> AAS</span> <span> , </span> <span class="programline" id="830170389STUY2"> Computer Technology</span> <span class="datesWrapper"> <span class="jobdates" id="830170389GRYR2"> 2002</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="830170389SCHO2" itemprop="name"> Heald College</span> <span> － </span> <span class="joblocation jobcity" id="830170389SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="830170389SSTA2"> State</span> <span class="joblocation jobstate" id="830170389SCNT2"> </span> </span> <span class="field" id="830170389FRFM2"> Computer Technology</span> </div> </div> <div class="paragraph" id="PARAGRAPH_830170389_3_540662945" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="830170389DGRE3" itemprop="name"> AAS</span> <span> , </span> <span class="programline" id="830170389STUY3"> Electronics Technology</span> <span class="datesWrapper"> <span class="jobdates" id="830170389GRYR3"> 2001</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="830170389SCHO3" itemprop="name"> Heald College</span> <span> － </span> <span class="joblocation jobcity" id="830170389SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="830170389SSTA3"> State</span> <span class="joblocation jobstate" id="830170389SCNT3"> </span> </span> <span class="field" id="830170389FRFM3"> Electronics Technology</span> </div> </div> <div class="paragraph" id="PARAGRAPH_830170389_4_540662946" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="830170389DGRE4" itemprop="name"> Certificate Health Care Information Technology</span> <span class="programline" id="830170389STUY4"> </span> <span class="datesWrapper"> <span class="jobdates" id="830170389GRYR4"> 2013</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="830170389SCHO4" itemprop="name"> Cosumnes River College</span> <span> － </span> <span class="joblocation jobcity" id="830170389SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="830170389SSTA4"> State</span> <span class="joblocation jobstate" id="830170389SCNT4"> </span> </span> <span class="field" id="830170389FRFM4"> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL830170392" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL830170392"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_830170392_1_540662949" style="padding-top:0px;"> <div class="field singlecolumn" id="830170392FRFM1"> account reconciliation, ad, Agile, automation, banking, basic, billing, bonds, budget, Call Center, cashier, com, CA, hardware, Controller, clients, excellent customer service, databases, Database, document management, documentation, DOS, features, financial, Frontpage, FTP, functional, funds, Information Technology, Team Lead, Notes, Mac, Macintosh, managing, meeting facilitation, Access, Microsoft Excel, Excel, Office, Outlook, PowerPoint, SharePoint, Windows, 2k, Windows 98, Windows 7/XP, Word, navigation, office equipment, DB, payment processing, PC maintenance, processes, coding, programmer, progress, Quality, reconciling, record keeping, reporting, Research, Retail, safety, sales, servers, scripts, software development, software testing, SQL, System Integration, desktop support, user training, telephone, Test Director, T-SQL, Troubleshoot, troubleshooting, upgrade, Visio, website, workflow</div> </div> </div> </div>

BANKING

FINANCIAL INSTITUTIONS EXAMINER Summary Well-regarded professional with proven record in analyzing statistical data and financial documents, providing comprehensive assessment of overall health of financial institutions. Meticulous analyst who quickly evaluates data to accurately assess financial risk and regulatory compliance in fast-paced, time-sensitive environments. Skilled relationship manager - fluent in both English and Spanish - who is effective in engaging others to progress project goals. Highlights Financial analysis Capital market trends Financial forecasting Risk management expertise Budget Analysis Cash flow analysis Application of GAAP regulations Financial modeling Variance Trend Analysis Experience Financial Institutions Examiner Mar 2011 to Jan 2015 Company Name － City , State Conducted examinations of financial institutions (records and operations) to verify adherence with relevant laws and regulations, including Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) rules. As subject matter expert, conducted training, coached team members, and compiled/reported results while managing stakeholder relations. Assessed adequacy of assets and liabilities risk management policies and practices, including liquidity and sensitivity to market risks; and net interest margin level and trends. Assessed adequacy of institution's lending administrative and underwriting policies and practices; borrower's repayment capacity; collateral protection; collateral valuations; legal documentation; and allowance for loan and lease losses' levels and methodology. Reviewed and evaluated quality of credits ranging from $100 thousand to $25 million, assessing the adequacy of lending practices and level of risks within the lending area of the bank. Reviewed legal lending documents to determine adequacy of content/structure, covenants and performance/compliance with pertinent terms as well as assessing quality of administrative practices, such as disbursements, tracking of insurance, payment of taxes, request of financial information; others. Evaluated the adequacy and strength of financial institution's corporate and capitalization structure, as well as business initiatives and future prospects. Evaluated financial institution's practices; the adequacy of internal controls and procedures; the general character of management; and compliance with consumer protection, and safety and soundness standards. Evaluated adequacy of audit practices and workpapers, and performed offsite reviews and analyzed audited financial statements. Reviewed and assessed the adequacy of affiliate transactions and potential risk to the insurance fund. Assessed the accuracy of depository institution's financial regulatory reports, and evaluated level and trends in financial performance. Evaluated business impact analysis and risk assessment to determine if residual risk is acceptable. Reviewed and evaluated the adequacy of the financial institution's Bank Secrecy Act (BSA)/Anti-money Laundry (AML)/Office of Foreign Assets Control (OFAC) programs, as well as Information Technology (IT) and Information Security Systems. Assessed compliance with fair lending, civil rights laws and regulations, and the Community Reinvestment Act. Participated and evaluated CAMELS components and other specialty areas on examinations of financial depository institutions with total assets ranging from $100 million to $20 billion. Provided on-the-job training to less experienced staff members. Compiled, composed, edited or proof read and evaluated comments for inclusion in final report. Prepared final reports and drafts memos to communicate status of the examination/project. Cited and supported apparent contraventions and violations of regulatory guidance when necessary. Researched and gathered information from a variety of technical and regulatory materials to recommend corrective action; and explained verbally and in writing the application of laws, regulations and practices covering a technical specialty area. Assessed depository institution's financial performance, strategic plan, budget process, and contingency funding plans. Assessed and evaluated adequacy of institution's accounting practices and independent review programs. Identified incorrect accounting entries/data entry postings. Admissions Advisor Nov 2008 to Nov 2010 Company Name － City , State Led recruitment activities and provided support to new and continuing students. Implemented recruitment plan to achieve budgeted goals each term. Analyzed past recruitment patterns/projected leads, establishing plan that set specific goals for each step of recruitment process to ensure annual goals were consistently met. Assisted new and continuing students, reaching out and providing guidance that helped them progress through programs. IT Specialist Intern Oct 2007 to Feb 2008 Company Name － City , State Provided technical support to all users, assisting with virus response/resolution, security patches, and application needs. Monitored progress and testing status of 2000+ new applications, serving as bridge between developer and clients to keep stakeholders informed. Tapped as member of Vista and Office deployment team, Researched technical issues and documented solutions for user problems. Assisted with data analysis to identify appropriate participants for various pilot deployments. Department Administrator/Dental Assistant Apr 2003 to Apr 2007 Company Name － City , State Served as part of dental assisting team for residents in the prosthodontics and general dentistry program. Handled range of administrative duties for department. As department administrator, maintained records, filed reports, and updated operating instructions to ensure compliance with proper procedures. Analyzed and reported productivity maximize provider credits and estimate fiscal year budget. Standardized dental treatment rooms, establishing common scheme that improved efficiency and effectiveness of dental assistants as they moved to assist in different rooms. Known for ability to get things done, trained new employees in chair side and administrative duties. Education Master of Science , Accounting and Financial Management December 2016 University College, University of Maryland Accounting and Financial Management Bachelor of Science , Business Information Systems 2008 University of Phoenix － City , State Business Information Systems Skills Account Analysis & Reconciliation Accounts Payable Accounts Receivable Bank Reconciliations Business Due Diligence Financial Report Preparation General Ledger Accounting 

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME911765651" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_911765651_1_598502082" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="911765651FNAM1"> </span> <span> </span> <span class="field" id="911765651LNAM1"> FINANCIAL INSTITUTIONS EXAMINER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM911765655" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM911765655"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_911765655_1_598502090" style="padding-top:0px;"> <div class="field singlecolumn" id="911765655FRFM1"> Well-regarded professional with proven record in analyzing statistical data and financial documents, providing comprehensive assessment of overall health of financial institutions. Meticulous analyst who quickly evaluates data to accurately assess financial risk and regulatory compliance in fast-paced, time-sensitive environments. Skilled relationship manager - fluent in both English and Spanish - who is effective in engaging others to progress project goals.</div> </div> </div> <div class="section" id="SECTION_HILT911765657" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT911765657"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_911765657_1_598502311" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="911765657SKC11"> <ul> <li class=""> Financial analysis</li> <li class=""> Capital market trends</li> <li class=""> Financial forecasting</li> <li class=""> <span class=""> Risk management expertise</span> </li> <li class=""> <span class=""> Budget Analysis</span> </li> </ul> </td> <td class="field twocol_2" id="911765657SKC21"> <ul> <li class=""> Cash flow analysis</li> <li class=""> Application of GAAP regulations</li> <li class=""> Financial modeling</li> <li class=""> Variance Trend Analysis</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR911765653" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR911765653"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_911765653_1_598502084" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="911765653JTIT1"> Financial Institutions Examiner</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="911765653JSTD1"> Mar 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="911765653EDDT1"> Jan 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="911765653COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="911765653JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="911765653JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="911765653JDES1" itemprop="description"> <ul> <li> Conducted examinations of financial institutions (records and operations) to verify adherence with relevant laws and regulations, including Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) rules.</li> <li> As subject matter expert, conducted training, coached team members, and compiled/reported results while managing stakeholder relations.</li> <li> Assessed adequacy of assets and liabilities risk management policies and practices, including liquidity and sensitivity to market risks; and net interest margin level and trends.</li> <li> Assessed adequacy of institution's lending administrative and underwriting policies and practices; borrower's repayment capacity; collateral protection; collateral valuations; legal documentation; and allowance for loan and lease losses' levels and methodology.</li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <div class="newSpan" style="margin-left: -73px;"> </div> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li> Reviewed and evaluated quality of credits ranging from $100 thousand to $25 million, assessing the adequacy of lending practices and level of risks within the lending area of the bank.</li> <li> Reviewed legal lending documents to determine adequacy of content/structure, covenants and performance/compliance with pertinent terms as well as assessing quality of administrative practices, such as disbursements, tracking of insurance, payment of taxes, request of financial information; others.</li> <li> Evaluated the adequacy and strength of financial institution's corporate and capitalization structure, as well as business initiatives and future prospects.</li> <li> Evaluated financial institution's practices; the adequacy of internal controls and procedures; the general character of management; and compliance with consumer protection, and safety and soundness standards.</li> <li> Evaluated adequacy of audit practices and workpapers, and performed offsite reviews and analyzed audited financial statements.</li> <li> Reviewed and assessed the adequacy of affiliate transactions and potential risk to the insurance fund.</li> <li> Assessed the accuracy of depository institution's financial regulatory reports, and evaluated level and trends in financial performance.</li> <li> Evaluated business impact analysis and risk assessment to determine if residual risk is acceptable.</li> <li> Reviewed and evaluated the adequacy of the financial institution's Bank Secrecy Act (BSA)/Anti-money Laundry (AML)/Office of Foreign Assets Control (OFAC) programs, as well as Information Technology (IT) and Information Security Systems.</li> <li> Assessed compliance with fair lending, civil rights laws and regulations, and the Community Reinvestment Act.</li> <li> Participated and evaluated CAMELS components and other specialty areas on examinations of financial depository institutions with total assets ranging from $100 million to $20 billion.</li> <li> Provided on-the-job training to less experienced staff members.</li> <li> Compiled, composed, edited or proof read and evaluated comments for inclusion in final report.</li> <li> Prepared final reports and drafts memos to communicate status of the examination/project.</li> <li> Cited and supported apparent contraventions and violations of regulatory guidance when necessary.</li> <li> Researched and gathered information from a variety of technical and regulatory materials to recommend corrective action; and explained verbally and in writing the application of laws, regulations and practices covering a technical specialty area.</li> <li> Assessed depository institution's financial performance, strategic plan, budget process, and contingency funding plans.</li> <li> Assessed and evaluated adequacy of institution's accounting practices and independent review programs.</li> <li> Identified incorrect accounting entries/data entry postings.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_911765653_2_598502085" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="911765653JTIT2"> Admissions Advisor</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="911765653JSTD2"> Nov 2008</span> <span> to </span> <span class="jobdates" format="%b %Y" id="911765653EDDT2"> Nov 2010</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="911765653COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="911765653JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="911765653JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="911765653JDES2" itemprop="description"> <ul> <li> Led recruitment activities and provided support to new and continuing students.</li> <li> Implemented recruitment plan to achieve budgeted goals each term.</li> <li> Analyzed past recruitment patterns/projected leads, establishing plan that set specific goals for each step of recruitment process to ensure annual goals were consistently met.</li> <li> Assisted new and continuing students, reaching out and providing guidance that helped them progress through programs.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_911765653_3_598502086" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="911765653JTIT3"> IT Specialist Intern</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="911765653JSTD3"> Oct 2007</span> <span> to </span> <span class="jobdates" format="%b %Y" id="911765653EDDT3"> Feb 2008</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="911765653COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="911765653JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="911765653JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="911765653JDES3" itemprop="description"> <ul> <li> Provided technical support to all users, assisting with virus response/resolution, security patches, and application needs.</li> <li> Monitored progress and testing status of 2000+ new applications, serving as bridge between developer and clients to keep stakeholders informed.</li> <li> Tapped as member of Vista and Office deployment team, Researched technical issues and documented solutions for user problems.</li> <li> Assisted with data analysis to identify appropriate participants for various pilot deployments.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_911765653_4_598502087" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="911765653JTIT4"> Department Administrator/Dental Assistant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="911765653JSTD4"> Apr 2003</span> <span> to </span> <span class="jobdates" format="%b %Y" id="911765653EDDT4"> Apr 2007</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="911765653COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="911765653JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="911765653JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="911765653JDES4" itemprop="description"> <ul> <li> Served as part of dental assisting team for residents in the prosthodontics and general dentistry program.</li> <li> Handled range of administrative duties for department.</li> <li> As department administrator, maintained records, filed reports, and updated operating instructions to ensure compliance with proper procedures.</li> <li> Analyzed and reported productivity maximize provider credits and estimate fiscal year budget.</li> <li> Standardized dental treatment rooms, establishing common scheme that improved efficiency and effectiveness of dental assistants as they moved to assist in different rooms.</li> <li> Known for ability to get things done, trained new employees in chair side and administrative duties.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC911765654" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC911765654"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_911765654_1_598502088" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="911765654DGRE1" itemprop="name"> Master of Science</span> <span> , </span> <span class="programline" id="911765654STUY1"> Accounting and Financial Management</span> <span class="datesWrapper"> <span class="jobdates" id="911765654GRYR1"> December 2016</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="911765654SCHO1" itemprop="name"> University College, University of Maryland</span> <span class="joblocation jobcity" id="911765654SCIT1"> </span> <span class="joblocation jobstate" id="911765654SSTA1"> </span> <span class="joblocation jobstate" id="911765654SCNT1"> </span> </span> <span class="field" id="911765654FRFM1"> Accounting and Financial Management</span> </div> </div> <div class="paragraph" id="PARAGRAPH_911765654_2_598502089" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="911765654DGRE2" itemprop="name"> Bachelor of Science</span> <span> , </span> <span class="programline" id="911765654STUY2"> Business Information Systems</span> <span class="datesWrapper"> <span class="jobdates" id="911765654GRYR2"> 2008</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="911765654SCHO2" itemprop="name"> University of Phoenix</span> <span> － </span> <span class="joblocation jobcity" id="911765654SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="911765654SSTA2"> State</span> <span class="joblocation jobstate" id="911765654SCNT2"> </span> </span> <span class="field" id="911765654FRFM2"> Business Information Systems</span> </div> </div> </div> <div class="section" id="SECTION_SKLL911765656" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL911765656"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_911765656_1_598502091" style="padding-top:0px;"> <div class="field singlecolumn" id="911765656FRFM1"> <div> Account Analysis &amp; Reconciliation </div> <div> Accounts Payable Accounts Receivable </div> <div> Bank Reconciliations Business </div> <div> Due Diligence Financial Report Preparation </div> <div> General Ledger Accounting </div> </div> </div> </div> </div>

BANKING

PROJECT ANALYST Summary Business Analyst versed in data mapping and user acceptance testing, as well as solving complex problems in high-pressure environments. Excels at cultivating, managing and leveraging client relationships. Highlights Business process improvement Business requirements matrixes Project management Advanced problem solving abilities Business systems analysis Ability to produce executive level reports and presentations User acceptance testing Forecasting and planning Experience Project Analyst January 2007 to Current Company Name － City , State Developed and Produced Weekly/Monthly/Quarterly Business Review Packages for Divisional Executive Team Lead and coordinate quarterly business reviews with various business partners Coordinate leadership team meetings by handling meeting logistics, preparing agendas, and compiling documents Coordinate Business Continuity Plans for the Region and coordinate with the 12 markets to ensure the plans were complete for the market Assist in the planning of department budget and space planning Organize and execute Divisional Leadership Offsite meetings. Portfolio Management Administrator II, Officer January 2001 to January 2007 Company Name － City , State Oversees an assigned portfolio of client credit relationships. Responsible for administrative aspects of payments, Capital Markets, Syndicated Loans, Treasury Management and Letters of Credit Products Proactively monitor portfolio, keeping Officers apprised of impending actions or events to ensure data integrity and effective mitigation of risk. Act as a liaison between Portfolio Management, clients and various areas of the bank Surfaces and resolves client-related issues Review legal documentation for pricing and administrative/operational requirement of the credit. Offers pre-closing guidance to ensure operation efficiency and bank compliance Maintain Electronic Credit Files and Compliance Tracking System to ensure operation efficiency and bank compliance. Monitors and assists in preparation and activities to comply with internal bank audit/control requirements. Commercial Custom Analyst January 2000 to January 2001 Company Name － City , State Handled accounts of major clients in excess of $1MM or million. Process loan payments/advances and any needed research or maintenance to loans. Provide informative Cash Management Information. Education Master of Business Administration : Project Management Keller School of Management Current Project Management Bachelor of Business Administration : Business Information System , 1 2006 DeVry University Business Information System Skills administrative, budget, Capital Markets, Cash Management, closing, Credit, client, clients, documentation, Leadership, Team Lead, legal, Letters, logistics, Lotus Notes, market, meetings, Access, Excel, Microsoft Exchange, Microsoft Office, Microsoft Outlook, PowerPoint, Word, Monitors, Organizational, presentations, pricing, Problem Resolution, Processes, Project Management, requirement, research, Scripts, space planning, Time Management, Treasury, verbal communication skills, Visio, Visual Basic, written

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME496386478" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_496386478_1_323819953" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="496386478FNAM1"> </span> <span> </span> <span class="field" id="496386478LNAM1"> PROJECT ANALYST</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM496386480" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM496386480"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_496386480_1_323821125" style=" padding-top:0px; "> <div class="field singlecolumn" id="496386480FRFM1"> <p align="LEFT"> Business Analyst versed in data mapping and user acceptance testing, as well as solving complex problems in high-pressure environments. Excels at cultivating, managing and leveraging client relationships.</p> </div> </div> </div> <div class="section" id="SECTION_HILT496386481" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT496386481"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_496386481_1_323819961" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="496386481SKC11"> <ul> <li> Business process improvement</li> <li> Business requirements matrixes</li> <li> Project management</li> <li> Advanced problem solving abilities<font> </font> </li> </ul> </td> <td class="field twocol_2 charspace" id="496386481SKC21"> <ul> <li> Business systems analysis</li> <li> Ability to produce executive level reports and presentations</li> <li> User acceptance testing</li> <li> Forecasting and planning<font> </font> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM496386835" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR496386482" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR496386482"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_496386482_1_323819955" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496386482JTIT1"> Project Analyst</span> <br/> <span> <span class="jobdates" format="%B %Y" id="496386482JSTD1"> January 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="496386482EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496386482COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="496386482JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="496386482JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="496386482JDES1" itemprop="description"> <ul> <li> Developed and Produced Weekly/Monthly/Quarterly Business Review Packages for Divisional Executive Team Lead and coordinate quarterly business reviews with various business partners Coordinate leadership team meetings by handling meeting logistics, preparing agendas, and compiling documents Coordinate Business Continuity Plans for the Region and coordinate with the 12 markets to ensure the plans were complete for the market Assist in the planning of department budget and space planning Organize and execute Divisional Leadership Offsite meetings.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_496386482_2_323819956" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496386482JTIT2"> Portfolio Management Administrator II, Officer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="496386482JSTD2"> January 2001</span> <span> to </span> <span class="jobdates" format="%B %Y" id="496386482EDDT2"> January 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496386482COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="496386482JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="496386482JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="496386482JDES2" itemprop="description"> <ul> <li> Oversees an assigned portfolio of client credit relationships.</li> <li> Responsible for administrative aspects of payments, Capital Markets, Syndicated Loans, Treasury Management and Letters of Credit Products Proactively monitor portfolio, keeping Officers apprised of impending actions or events to ensure data integrity and effective mitigation of risk.</li> <li> Act as a liaison between Portfolio Management, clients and various areas of the bank Surfaces and resolves client-related issues Review legal documentation for pricing and administrative/operational requirement of the credit.</li> <li> Offers pre-closing guidance to ensure operation efficiency and bank compliance Maintain Electronic Credit Files and Compliance Tracking System to ensure operation efficiency and bank compliance.</li> <li> Monitors and assists in preparation and activities to comply with internal bank audit/control requirements.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_496386482_3_323819957" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="496386482JTIT3"> Commercial Custom Analyst</span> <br/> <span> <span class="jobdates" format="%B %Y" id="496386482JSTD3"> January 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="496386482EDDT3"> January 2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="496386482COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="496386482JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="496386482JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="496386482JDES3" itemprop="description"> <ul> <li> Handled accounts of major clients in excess of $1MM or million.</li> <li> Process loan payments/advances and any needed research or maintenance to loans.</li> <li> Provide informative Cash Management Information.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC496386483" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC496386483"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_496386483_1_323819959" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="496386483DGRE1" itemprop="name"> Master of Business Administration</span> <span> : </span> <span class="programline" dependency="STUY" id="496386483STUY1"> Project Management</span> <span class="jobdates" id="496386483GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="496386483SCHO1" itemprop="name"> Keller School of Management Current</span> <span class="joblocation jobcity" id="496386483SCIT1"> </span> <span class="joblocation jobstate" id="496386483SSTA1"> </span> <span class="joblocation jobstate" id="496386483SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="496386483FRFM1"> Project Management</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_496386483_2_323819960" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="496386483DGRE2" itemprop="name"> Bachelor of Business Administration</span> <span> : </span> <span class="programline" dependency="STUY" id="496386483STUY2"> Business Information System</span> <span> , </span> <span class="jobdates" id="496386483GRYR2"> 1 2006</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="496386483SCHO2" itemprop="name"> DeVry University</span> <span class="joblocation jobcity" id="496386483SCIT2"> </span> <span class="joblocation jobstate" id="496386483SSTA2"> </span> <span class="joblocation jobstate" id="496386483SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="496386483FRFM2"> Business Information System</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL496386486" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL496386486"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_496386486_1_323819962" style=" padding-top:0px; "> <div class="field singlecolumn" id="496386486FRFM1"> administrative, budget, Capital Markets, Cash Management, closing, Credit, client, clients, documentation, Leadership, Team Lead, legal, Letters, logistics, Lotus Notes, market, meetings, Access, Excel, Microsoft Exchange, Microsoft Office, Microsoft Outlook, PowerPoint, Word, Monitors, Organizational, presentations, pricing, Problem Resolution, Processes, Project Management, requirement, research, Scripts, space planning, Time Management, Treasury, verbal communication skills, Visio, Visual Basic, written</div> </div> </div> </div>

BANKING

ASSISTANT OPERATIONS MANAGER Summary Experienced professional with a successful career in banking. Organized, highly motivated, and detail-directed problem solver. Possess excellent interpersonal, analytical, and organizational skills. Excels within highly competitive fast paced environments where leadership skills are the keys to success. An effective manager with the skills necessary to direct, train, and motivate staff to its fullest potential. Self-starter and tasks oriented and ability to manage multiple-tasks Excellent written and verbal communication skills and proficient in excel, word, outlook, and access. Experience 04/2013 to Current Company Name － City , State Treasury Management Liaison Act as liaison between customer and Treasury Management Sales Consultant. Prepare Treasury Management Work Orders using the Treasury Management Implementation Automation system (TMIA) and Technical Assistance Requests. Monitor and track implementation to avoid stalled or inactive implementations. Assist the Treasury Management Consultant with gathering additional details for the setup and maintenance of Treasury Management products, including but not limited to internal and external customer contact. Prepare and review Treasury Management agreements. Under Treasury Management Consultant direction: prepare, distribute, and collect customer legal agreements for clients' signatures. Validate Treasury Management agreements for accuracy to include signature verification, and submit to Treasury Management Agreement Housing (TMAH) for processing Coordinate and submit exception pricing requests for Business Banking. Ability to work with a high level of independence, under general supervision. Ability to independently research and resolve issues regarding implementation, escalate issues as appropriate. Keep abreast of product lines, internal policies and procedures, and external regulations that may impact assigned area. Citibank, Account Reconciliation Processing Englewood Cliffs, New Jersey. 07/2002 to 06/2011 Assistant Operations Manager Oversee daily operations of the department of 15 staff members. Team leader for testing new software for startup of new department with regards to client implementation which resulted in a seamless transition to software upgrade. Escalated and resolved customers issues and complaints on operational matters Assisted the manager in recruiting diligent professionals dedicated to high values of service and performance. Designed and coordinated in developing proper training programs for the employees of the organization for enhancing their efficiency. Handled all queries and client feedback in a professional manner. Supported manager in performing management functions such as staffing, training and expanding business plans. Oversee reconcilements are done on a timely and accurately basis. Work with Implementation Managers and Relationship Managers on account setups. Assist with testing of new products. Liaison between clients, IT, client service, and customer service. 06/2001 to 06/2002 Item Fraud Coordinator Company Name － City , State Supervise 10 staff members. Conduct transaction activity reviews and client relationships to determine financial risk to the organization. Review and research all items referred. Contact clients to determine validity of check/item presented if deemed suspect. Identify unusual transaction behavior patterns on clients' accounts. Access and utilize all system available, SignPlus, NCIS and Check Vision, CUSTOM, FileNet, to locate Information needed in order to complete a thorough analysis of suspect items. Inform client and Financial Center of fraudulent activity incorrect. Advise and direct Financial Center associates of action to be taken on client's account when fraud has been detected. Proven record of saving a client a substantial amount of money by identifying and alerting upper management and Fraud Department of fraudulent activities in their account. Prepare and submit daily MIS for 10 staff. 05/2000 to 06/2001 Bank Teller Company Name － City , State Accept cash and checks for deposit and check accuracy of deposit slip. Process cash withdrawals. Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency. Perform services for customers such as ordering bank cards and checks. Receive and verify loan payments, mortgage payments and credit card payments. Record all transactions promptly, accurately and in compliance with bank procedures. Balance currency, cash and checks in cash drawer at end of each shift. Answer inquiries regarding checking and savings accounts and other bank related products. Attempt to resolve issues and problems with customer's accounts. Initiate and open new accounts. Explain, advise on and promote bank products and services to customers. Cross-sell banking services and products to customers. Education 5/2000 Bachelor of Science Montclair State University － City , State Skills Account Reconciliation, Automation, Balance, banking, business plans, cashier, Consultant, credit, client, clients, customer service, direction, FileNet, Financial, Team leader, legal, Management Consultant, Access, money, MIS, NCIS, policies, pricing, recruiting, research, Sales, staffing, supervision, Technical Assistance, training programs, Treasury, upgrade, Vision

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME892379957" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_892379957_1_584846583" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="892379957FNAM1"> </span> <span> </span> <span class="field" id="892379957LNAM1"> ASSISTANT OPERATIONS MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM892379961" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM892379961"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_892379961_1_584846591" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="892379961FRFM1"> Experienced professional with a successful career in banking. Organized, highly motivated, and detail-directed problem solver. Possess excellent interpersonal, analytical, and organizational skills. Excels within highly competitive fast paced environments where leadership skills are the keys to success. An effective manager with the skills necessary to direct, train, and motivate staff to its fullest potential. Self-starter and tasks oriented and ability to manage multiple-tasks Excellent written and verbal communication skills and proficient in excel, word, outlook, and access.</div> </div> </div> <div class="section" id="SECTION_HILT892379963" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM892380118" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR892379959" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR892379959"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_892379959_1_584846586" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="892379959JSTD1"> 04/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="892379959EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="892379959COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="892379959JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="892379959JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="892379959JDES1" itemprop="description"> <ul> <li> Treasury Management Liaison Act as liaison between customer and Treasury Management Sales Consultant.</li> <li> Prepare Treasury Management Work Orders using the Treasury Management Implementation Automation system (TMIA) and Technical Assistance Requests.</li> <li> Monitor and track implementation to avoid stalled or inactive implementations.</li> <li> Assist the Treasury Management Consultant with gathering additional details for the setup and maintenance of Treasury Management products, including but not limited to internal and external customer contact.</li> <li> Prepare and review Treasury Management agreements.</li> <li> Under Treasury Management Consultant direction: prepare, distribute, and collect customer legal agreements for clients' signatures.</li> <li> Validate Treasury Management agreements for accuracy to include signature verification, and submit to Treasury Management Agreement Housing (TMAH) for processing Coordinate and submit exception pricing requests for Business Banking.</li> <li> Ability to work with a high level of independence, under general supervision.</li> <li> Ability to independently research and resolve issues regarding implementation, escalate issues as appropriate.</li> <li> Keep abreast of product lines, internal policies and procedures, and external regulations that may impact assigned area.</li> <li> Citibank, Account Reconciliation Processing Englewood Cliffs, New Jersey.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_892379959_2_584846587" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="892379959JSTD2"> 07/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="892379959EDDT2"> 06/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="892379959JTIT2"> Assistant Operations Manager</span> </span> <span class="paddedline"> <span class="jobline" id="892379959JDES2" itemprop="description"> <ul> <li> Oversee daily operations of the department of 15 staff members.</li> <li> Team leader for testing new software for startup of new department with regards to client implementation which resulted in a seamless transition to software upgrade.</li> <li> Escalated and resolved customers issues and complaints on operational matters Assisted the manager in recruiting diligent professionals dedicated to high values of service and performance.</li> <li> Designed and coordinated in developing proper training programs for the employees of the organization for enhancing their efficiency.</li> <li> Handled all queries and client feedback in a professional manner.</li> <li> Supported manager in performing management functions such as staffing, training and expanding business plans.</li> <li> Oversee reconcilements are done on a timely and accurately basis.</li> <li> Work with Implementation Managers and Relationship Managers on account setups.</li> <li> Assist with testing of new products.</li> <li> Liaison between clients, IT, client service, and customer service.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_892379959_3_584846588" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="892379959JSTD3"> 06/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="892379959EDDT3"> 06/2002</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="892379959JTIT3"> Item Fraud Coordinator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="892379959COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="892379959JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="892379959JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="892379959JDES3" itemprop="description"> <ul> <li> Supervise 10 staff members.</li> <li> Conduct transaction activity reviews and client relationships to determine financial risk to the organization.</li> <li> Review and research all items referred.</li> <li> Contact clients to determine validity of check/item presented if deemed suspect.</li> <li> Identify unusual transaction behavior patterns on clients' accounts.</li> <li> Access and utilize all system available, SignPlus, NCIS and Check Vision, CUSTOM, FileNet, to locate Information needed in order to complete a thorough analysis of suspect items.</li> <li> Inform client and Financial Center of fraudulent activity incorrect.</li> <li> Advise and direct Financial Center associates of action to be taken on client's account when fraud has been detected.</li> <li> Proven record of saving a client a substantial amount of money by identifying and alerting upper management and Fraud Department of fraudulent activities in their account.</li> <li> Prepare and submit daily MIS for 10 staff.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_892379959_4_584846589" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="892379959JSTD4"> 05/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="892379959EDDT4"> 06/2001</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="892379959JTIT4"> Bank Teller</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="892379959COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="892379959JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="892379959JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="892379959JDES4" itemprop="description"> <ul> <li> Accept cash and checks for deposit and check accuracy of deposit slip.</li> <li> Process cash withdrawals.</li> <li> Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency.</li> <li> Perform services for customers such as ordering bank cards and checks.</li> <li> Receive and verify loan payments, mortgage payments and credit card payments.</li> <li> Record all transactions promptly, accurately and in compliance with bank procedures.</li> <li> Balance currency, cash and checks in cash drawer at end of each shift.</li> <li> Answer inquiries regarding checking and savings accounts and other bank related products.</li> <li> Attempt to resolve issues and problems with customer's accounts.</li> <li> Initiate and open new accounts.</li> <li> Explain, advise on and promote bank products and services to customers.</li> <li> Cross-sell banking services and products to customers.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC892379960" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC892379960"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_892379960_1_584846590" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="892379960GRYR1"> 5/2000</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="892379960DGRE1" itemprop="name"> Bachelor of Science</span> <span class="programline" id="892379960STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="892379960SCHO1" itemprop="name"> Montclair State University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="892379960SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="892379960SSTA1"> State</span> <span class="joblocation jobstate" id="892379960SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="892379960FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL892379962" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL892379962"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_892379962_1_584846592" style="padding-top:0px;"> <div class="field singlecolumn" id="892379962FRFM1"> Account Reconciliation, Automation, Balance, banking, business plans, cashier, Consultant, credit, client, clients, customer service, direction, FileNet, Financial, Team leader, legal, Management Consultant, Access, money, MIS, NCIS, policies, pricing, recruiting, research, Sales, staffing, supervision, Technical Assistance, training programs, Treasury, upgrade, Vision</div> </div> </div> </div>

BANKING

ASSISTANT VICE PRESIDENT Highlights MS Office Suite, Markit, Cass II Brokerage System, HP Quality Center, Impact, Pegasystems, Bloomberg, Reuters, Dodd-Frank, FATCA, EMIR, ISDA, CHIPS, SWIFT Experience Assistant Vice President February 2013 to Current Company Name － City , State Oversaw the domestic migration of the Post Trade Confirmation function, which included the training and management of a team of 11 in the drafting of our structured rates and credit products in accordance to ISDA Standards and in adherence to Dodd Frank, CFTC, EMIR Liaise with Legal, Credit, and Sales/Trading teams on the negation and execution of MCAs for our high volume and complex clients; Create and review documentation templates for newly created bespoke products while resolving client language disputes/discrepancies Manages various DFX project initiatives intended to implement strategic solutions to standardize client operations, increase efficiency, mitigate operational risk, and satisfy regulatory requirements Represents Barclays on International Swaps and Derivatives Association industry working groups that discuss industry trends and changes Corporate Banking - Global Payments Risk & Control / Project Management Managed a large global in-sourcing project which resulted in a multi-million-dollar cost savings for the firm; project includes facilitating UAT and Regression Testing, New-Hire training, and Post Migration Analysis and Reporting. Screened & Investigated all financial transactions and messages which have potential violations of OFAC Sanctions & AML Regulations Assisted in the rejection/blocking of financial transactions which have been deemed in violation of regulatory and/or internal policy Created Daily MIS Reporting for Senior Management and actively participated in Weekly Management Governance Meetings. Middle Office Analyst May 2006 to February 2013 Company Name － City , State Provided Portfolio Management Support for JPMorgan Credit Executives within the Corporate & Financial Institution Group portfolio Performed analysis on client financial statements and fund prospectus; prepared reports around net asset values, fund performance, and large variance metrics as it related to IB client risk profile. Assisted in the Client Annual Review Process and ensured process was completed in accordance to JPM Internal Risk Policies Monitored client trading activities and outstanding exposure profile; created/resized credit lines as necessary, and reported subsequent trading violations to Credit and Compliance Officers for review Participated in the planning, implementation and testing of system enhancements to the Credit Infrastructure applications Executed Credit Rapid Exposure Drill (RED) on all financially distressed clients which reduced/mitigated credit risk to JPMorgan Investment Banking - Derivatives Senior Analyst Supervised a team of 5 individuals and acts as the first level of escalation for any settlement and client service related issues Confirmed and Processed pre-settlement exceptions for approximately 7500 cash flows on an annual basis for derivative products Provided operational support and analysis on a large derivative processing exercise enabling the PPB trading desks Risk Weighted Average to decrease by $1billion Executed risk analysis on cash flow breaks through the prioritization of aged outstanding items and the production of subsequent MIS which ensure the firm is in compliance with the SOX Act Investigated settlement breaks and assisted the swaps & rates accounting team in the reconciliation of JPMorgan derivative accounts Resolved all external client inquiries and provides exceptional service in adherence to strict internal SLAs & industry standards. Project Analyst Company Name Developed Business Process Models and Operating Models for the future integrated state of JPMorgan's US Securities Platform Coordinated a dynamic UAT testing plan that manages the execution of thousands of UAT test scripts from the various core operations groups while effectively tracking project benchmarks, milestones, and critical issues Performed gap analysis between heritage JPM and heritage Bear Stearns procedures to eliminate potential gaps in operational procedure reducing the risk of negative client impact post conversion Managed the "Air Traffic Control" function for various conversion & integration efforts within the JPMC Fixed Income & Listed Options business Created forecast models and project plans for various Fixed Income Listed Options departmental initiative. Education Licensed Pennsylvania Real Estate Agent / Honors Certificate : April 2013 Temple University Real Estate Institute May 2007 University of Maryland － City B.S : Finance Robert H. Smith School of Business Finance Interests Greater Life Christian Center, Treasurer /Trustee January 2012 - Present *Co-Captain of JPMorgan Recruiting Team for University of Maryland College Park August 2007 - February 2012 *Manage the End to End recruiting and hiring process at Univ. of MD for both full time analyst and interns *Philadelphia Youth Network (PYN), Mentor & Seminar Facilitator (Young Friends of PYN) June 2005 - November 2007 Additional Information HONORS: National Society of Collegiate Scholars, Deans List, and Primannum Honor Society LEADERSHIP EXPERIENCE Greater Life Christian Center, Treasurer /Trustee January 2012 - Present Co-Captain of JPMorgan Recruiting Team for University of Maryland College Park August 2007 - February 2012 Manage the End to End recruiting and hiring process at Univ. of MD for both full time analyst and interns Philadelphia Youth Network (PYN), Mentor & Seminar Facilitator (Young Friends of PYN) June 2005 - November 2007 Skills accounting, Analyst, Banking, Bloomberg, Business Process, cash flow, conversion, Credit, credit risk, Client, clients, Derivatives, documentation, drafting, Senior Management, Financial, financial statements, Fixed Income, HP, Investment Banking, ISDA, Legal, Meetings, MS Office Suite, Migration, MIS, Policies, Project Management, project plans, Quality, Real Estate, Reporting, Reuters, risk analysis, Sales, Securities, scripts, strategic, structured, Swaps, SWIFT

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME882911338" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_882911338_1_578160516" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="882911338FNAM1"> </span> <span> </span> <span class="field" id="882911338LNAM1"> ASSISTANT VICE PRESIDENT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM882911340" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT882911341" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT882911341"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_882911341_1_578160526" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="882911341SKC11"> MS Office Suite, Markit, Cass II Brokerage System, HP Quality Center, Impact, Pegasystems, Bloomberg, Reuters, Dodd-Frank, FATCA, EMIR, ISDA, CHIPS, SWIFT</td> <td class="field twocol_2 charspace" id="882911341SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM882911491" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR882911342" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR882911342"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_882911342_1_578160518" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="882911342JTIT1"> Assistant Vice President</span> <br/> <span> <span class="jobdates" format="%B %Y" id="882911342JSTD1"> February 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="882911342EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="882911342COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="882911342JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="882911342JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="882911342JDES1" itemprop="description"> <ul> <li> Oversaw the domestic migration of the Post Trade Confirmation function, which included the training and management of a team of 11 in the drafting of our structured rates and credit products in accordance to ISDA Standards and in adherence to Dodd Frank, CFTC, EMIR Liaise with Legal, Credit, and Sales/Trading teams on the negation and execution of MCAs for our high volume and complex clients; Create and review documentation templates for newly created bespoke products while resolving client language disputes/discrepancies Manages various DFX project initiatives intended to implement strategic solutions to standardize client operations, increase efficiency, mitigate operational risk, and satisfy regulatory requirements Represents Barclays on International Swaps and Derivatives Association industry working groups that discuss industry trends and changes Corporate Banking - Global Payments Risk &amp; Control / Project Management Managed a large global in-sourcing project which resulted in a multi-million-dollar cost savings for the firm; project includes facilitating UAT and Regression Testing, New-Hire training, and Post Migration Analysis and Reporting.</li> <li> Screened &amp; Investigated all financial transactions and messages which have potential violations of OFAC Sanctions &amp; AML Regulations Assisted in the rejection/blocking of financial transactions which have been deemed in violation of regulatory and/or internal policy Created Daily MIS Reporting for Senior Management and actively participated in Weekly Management Governance Meetings.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_882911342_2_578160519" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="882911342JTIT2"> Middle Office Analyst</span> <br/> <span> <span class="jobdates" format="%B %Y" id="882911342JSTD2"> May 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="882911342EDDT2"> February 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="882911342COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="882911342JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="882911342JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="882911342JDES2" itemprop="description"> <ul> <li> Provided Portfolio Management Support for JPMorgan Credit Executives within the Corporate &amp; Financial Institution Group portfolio Performed analysis on client financial statements and fund prospectus; prepared reports around net asset values, fund performance, and large variance metrics as it related to IB client risk profile.</li> <li> Assisted in the Client Annual Review Process and ensured process was completed in accordance to JPM Internal Risk Policies Monitored client trading activities and outstanding exposure profile; created/resized credit lines as necessary, and reported subsequent trading violations to Credit and Compliance Officers for review Participated in the planning, implementation and testing of system enhancements to the Credit Infrastructure applications Executed Credit Rapid Exposure Drill (RED) on all financially distressed clients which reduced/mitigated credit risk to JPMorgan Investment Banking - Derivatives Senior Analyst Supervised a team of 5 individuals and acts as the first level of escalation for any settlement and client service related issues Confirmed and Processed pre-settlement exceptions for approximately 7500 cash flows on an annual basis for derivative products Provided operational support and analysis on a large derivative processing exercise enabling the PPB trading desks Risk Weighted Average to decrease by $1billion Executed risk analysis on cash flow breaks through the prioritization of aged outstanding items and the production of subsequent MIS which ensure the firm is in compliance with the SOX Act Investigated settlement breaks and assisted the swaps &amp; rates accounting team in the reconciliation of JPMorgan derivative accounts Resolved all external client inquiries and provides exceptional service in adherence to strict internal SLAs &amp; industry standards.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_882911342_3_578160520" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="882911342JTIT3"> Project Analyst</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="882911342COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="882911342JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="882911342JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="882911342JDES3" itemprop="description"> <ul> <li> Developed Business Process Models and Operating Models for the future integrated state of JPMorgan's US Securities Platform Coordinated a dynamic UAT testing plan that manages the execution of thousands of UAT test scripts from the various core operations groups while effectively tracking project benchmarks, milestones, and critical issues Performed gap analysis between heritage JPM and heritage Bear Stearns procedures to eliminate potential gaps in operational procedure reducing the risk of negative client impact post conversion Managed the "Air Traffic Control" function for various conversion &amp; integration efforts within the JPMC Fixed Income &amp; Listed Options business Created forecast models and project plans for various Fixed Income Listed Options departmental initiative.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC882911343" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC882911343"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_882911343_1_578160521" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="882911343DGRE1" itemprop="name"> Licensed Pennsylvania Real Estate Agent / Honors Certificate</span> <span> : </span> <span class="programline" dependency="STUY" id="882911343STUY1"> </span> <span class="jobdates" id="882911343GRYR1"> April 2013</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="882911343SCHO1" itemprop="name"> Temple University Real Estate Institute</span> <span class="joblocation jobcity" id="882911343SCIT1"> </span> <span class="joblocation jobstate" id="882911343SSTA1"> </span> <span class="joblocation jobstate" id="882911343SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="882911343FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_882911343_2_578160522" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="882911343DGRE2" itemprop="name"> </span> <span class="programline" dependency="STUY" id="882911343STUY2"> </span> <span class="jobdates" id="882911343GRYR2"> May 2007</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="882911343SCHO2" itemprop="name"> University of Maryland</span> <span> － </span> <span class="joblocation jobcity" id="882911343SCIT2"> City</span> <span class="joblocation jobstate" id="882911343SSTA2"> </span> <span class="joblocation jobstate" id="882911343SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="882911343FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_882911343_3_578160524" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="882911343DGRE3" itemprop="name"> B.S</span> <span> : </span> <span class="programline" dependency="STUY" id="882911343STUY3"> Finance</span> <span class="jobdates" id="882911343GRYR3"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="882911343SCHO3" itemprop="name"> Robert H. Smith School of Business</span> <span class="joblocation jobcity" id="882911343SCIT3"> </span> <span class="joblocation jobstate" id="882911343SSTA3"> </span> <span class="joblocation jobstate" id="882911343SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="882911343FRFM3"> Finance</span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR882911346" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_INTR882911346"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_882911346_1_578160525" style="padding-top:0px;"> <div class="field singlecolumn" id="882911346FRFM1"> Greater Life Christian Center, Treasurer /Trustee January 2012 - Present *Co-Captain of JPMorgan Recruiting Team for University of Maryland College Park August 2007 - February 2012 *Manage the End to End recruiting and hiring process at Univ. of MD for both full time analyst and interns *Philadelphia Youth Network (PYN), Mentor &amp; Seminar Facilitator (Young Friends of PYN) June 2005 - November 2007</div> </div> </div> <div class="section" id="SECTION_ADDI882911348" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI882911348"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_882911348_1_578160528" style="padding-top:0px;"> <div class="field singlecolumn" id="882911348FRFM1"> <ul> <li> HONORS: National Society of Collegiate Scholars, Deans List, and Primannum Honor Society LEADERSHIP EXPERIENCE Greater Life Christian Center, Treasurer /Trustee January 2012 - Present Co-Captain of JPMorgan Recruiting Team for University of Maryland College Park August 2007 - February 2012 Manage the End to End recruiting and hiring process at Univ. of MD for both full time analyst and interns Philadelphia Youth Network (PYN), Mentor &amp; Seminar Facilitator (Young Friends of PYN) June 2005 - November 2007 </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL882911347" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL882911347"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_882911347_1_578160527" style="padding-top:0px;"> <div class="field singlecolumn" id="882911347FRFM1"> accounting, Analyst, Banking, Bloomberg, Business Process, cash flow, conversion, Credit, credit risk, Client, clients, Derivatives, documentation, drafting, Senior Management, Financial, financial statements, Fixed Income, HP, Investment Banking, ISDA, Legal, Meetings, MS Office Suite, Migration, MIS, Policies, Project Management, project plans, Quality, Real Estate, Reporting, Reuters, risk analysis, Sales, Securities, scripts, strategic, structured, Swaps, SWIFT</div> </div> </div> </div>

BANKING

FINANCIAL AID SPECIALIST Summary Dedicated results-oriented business professional experienced in customer service and financial aid administration. Superior communication and training skills, builds positive relations with internal and external clients. Versatile problem solver who implements plans that exceed objectives. Technically proficient in Sunguard's Banner and Ellucian's Datatel Colleague student information systems as well as Microsoft business applications: Additional capabilities in: Customer Service Budget Management Business Analysis Problem Resolution Productivity Improvements Process Enhancements Training Documentation Planning/Organization Professional Experience Financial Aid Specialist January 2012 to Current Company Name － City , State Counsels and advises students concerning financial aid opportunities, application processes and financial management strategies. Educates students in the identification of all sources of financial aid available, including the requirements and regulations within programs. Successfully manages $30,000 annual childcare assistance budget. Interprets, implements and ensures the College is in compliance with state and federal agencies by maintaining a thorough knowledge of federal and state financial aid, scholarship rules and regulations. Determines eligibility and awards financial aid applicants utilizing various software packages. This includes processing applications and corrections, document tracking, completing the verification process, generating tracking and award notifications. Develops and maintains effective working relationships with client/customer in order to initiate, facilitate, and complete work in assigned student service program area. Prepares, updates and coordinates policies and procedures for administering the Federal Pell Grant, North Carolina Community College Grants, Education Lottery Scholarship, and childcare assistance fund programs. Performs research, data collection, and analysis of information, and report writing. Utilizes, reconciles, and manipulates data from different internal and external software. Student Services Specialist/Financial Aid Counselor January 2010 to January 2012 Company Name － State Counsels prospective and enrolled students, parents and community members on all aspects of financial aid. Reconciles differences that arise between what was awarded and what the student is eligible to receive for state and federal student aid. Communicates and works with employees to gain understanding of a commitment to set work standards, processes, and procedures. Develops and maintains effective working relationships with client/customer in order to initiate, facilitate, and complete work in assigned student service program area. Performs research, data collection, and analysis of information, and report writing. Utilizes, reconciles, and manipulates data from different internal and external software systems. Selected Accomplishments Achieved Financial Aid Employee of the Quarter for 3rd Quarter of 2010 for superior performance. January 2007 to January 2010 Company Name － City , State Special Assets Adjuster 1 Minimizes delinquency rates on retail loans through successful negotiations and problem resolution with clients. Improves processes in management of delinquent loans-through thorough analysis-preventing foreclosures, charge-offs, and repossessions. Updates management and branch lenders with regular reports on project progress and outcomes. Ensures accurate, up-to-date processing and documentation after review of loan services files. Selected Accomplishments Contributed to a drop in delinquency from 9.98% to just 3.12% in 1 year through personal achievement and productivity-enhancing suggestions, such as starting with past-60-day notices first. Doubled monthly collections goal, exceeding $105,000 in December 2008. Selected to join a workflow analysis team, documenting critical data surrounding daily activity. Education and Training Bachelor of Science : Business Administration Finance Management Information Systems , 2008 UNIVERSITY OF NORTH CAROLINA AT PEMBROKE － State Business Administration Finance Management Information Systems Affiliations Member, National Association of Student Financial Aid Administrators, 2010 - Present Member, Southern Association of Student Financial Aid Administrators, 2012 - Present Member, North Carolina Association of Student Financial Aid Administrators, 2010 - Present Skills budget, client, clients, data collection, documentation, Financial, financial management, Grants, 98, works, negotiations, policies, problem resolution, processes, Improves processes, progress, report writing, research, retail, workflow analysis

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME608231687" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_608231687_1_395640464" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="608231687FNAM1"> </span> <span> </span> <span class="field" id="608231687LNAM1"> FINANCIAL AID SPECIALIST</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM608231689" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM608231689"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_608231689_1_395640470" style=" padding-top:0px; "> <div class="field singlecolumn" id="608231689FRFM1"> Dedicated results-oriented business professional experienced in customer service and financial aid administration. Superior communication and training skills, builds positive relations with internal and external clients. Versatile problem solver who implements plans that exceed objectives. Technically proficient in Sunguard's Banner and Ellucian's Datatel Colleague student information systems as well as Microsoft business applications: Additional capabilities in: Customer Service Budget Management Business Analysis Problem Resolution Productivity Improvements Process Enhancements Training Documentation Planning/Organization</div> </div> </div> <div class="section" id="SECTION_HILT608231690" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM608232199" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR608231691" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR608231691"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_608231691_1_395640466" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="608231691JTIT1"> Financial Aid Specialist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="608231691JSTD1"> January 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="608231691EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="608231691COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="608231691JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="608231691JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="608231691JDES1" itemprop="description"> <ul> <li> Counsels and advises students concerning financial aid opportunities, application processes and financial management strategies.</li> <li> Educates students in the identification of all sources of financial aid available, including the requirements and regulations within programs.</li> <li> Successfully manages $30,000 annual childcare assistance budget.</li> <li> Interprets, implements and ensures the College is in compliance with state and federal agencies by maintaining a thorough knowledge of federal and state financial aid, scholarship rules and regulations.</li> <li> Determines eligibility and awards financial aid applicants utilizing various software packages.</li> <li> This includes processing applications and corrections, document tracking, completing the verification process, generating tracking and award notifications.</li> <li> Develops and maintains effective working relationships with client/customer in order to initiate, facilitate, and complete work in assigned student service program area.</li> <li> Prepares, updates and coordinates policies and procedures for administering the Federal Pell Grant, North Carolina Community College Grants, Education Lottery Scholarship, and childcare assistance fund programs.</li> <li> Performs research, data collection, and analysis of information, and report writing.</li> <li> Utilizes, reconciles, and manipulates data from different internal and external software.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_608231691_2_395640467" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="608231691JTIT2"> Student Services Specialist/Financial Aid Counselor</span> <br/> <span> <span class="jobdates" format="%B %Y" id="608231691JSTD2"> January 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="608231691EDDT2"> January 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="608231691COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="608231691JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="608231691JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="608231691JDES2" itemprop="description"> <ul> <li> Counsels prospective and enrolled students, parents and community members on all aspects of financial aid.</li> <li> Reconciles differences that arise between what was awarded and what the student is eligible to receive for state and federal student aid.</li> <li> Communicates and works with employees to gain understanding of a commitment to set work standards, processes, and procedures.</li> <li> Develops and maintains effective working relationships with client/customer in order to initiate, facilitate, and complete work in assigned student service program area.</li> <li> Performs research, data collection, and analysis of information, and report writing.</li> <li> Utilizes, reconciles, and manipulates data from different internal and external software systems.</li> <li> Selected Accomplishments Achieved Financial Aid Employee of the Quarter for 3rd Quarter of 2010 for superior performance.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_608231691_3_395640468" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="608231691JTIT3"> </span> <span> <span class="jobdates" format="%B %Y" id="608231691JSTD3"> January 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="608231691EDDT3"> January 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="608231691COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="608231691JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="608231691JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="608231691JDES3" itemprop="description"> <ul> <li> Special Assets Adjuster 1 Minimizes delinquency rates on retail loans through successful negotiations and problem resolution with clients.</li> <li> Improves processes in management of delinquent loans-through thorough analysis-preventing foreclosures, charge-offs, and repossessions.</li> <li> Updates management and branch lenders with regular reports on project progress and outcomes.</li> <li> Ensures accurate, up-to-date processing and documentation after review of loan services files.</li> <li> Selected Accomplishments Contributed to a drop in delinquency from 9.98% to just 3.12% in 1 year through personal achievement and productivity-enhancing suggestions, such as starting with past-60-day notices first.</li> <li> Doubled monthly collections goal, exceeding $105,000 in December 2008.</li> <li> Selected to join a workflow analysis team, documenting critical data surrounding daily activity.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC608231692" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC608231692"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_608231692_1_395640469" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="608231692DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="608231692STUY1"> Business Administration Finance Management Information Systems</span> <span> , </span> <span class="jobdates" id="608231692GRYR1"> 2008</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="608231692SCHO1" itemprop="name"> UNIVERSITY OF NORTH CAROLINA AT PEMBROKE</span> <span> － </span> <span class="joblocation jobcity" id="608231692SCIT1"> </span> <span class="joblocation jobstate" id="608231692SSTA1"> State</span> <span class="joblocation jobstate" id="608231692SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="608231692FRFM1"> Business Administration Finance Management Information Systems</span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT608232200" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_COMS608232201" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_AFIL608231693" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL608231693"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_608231693_1_395640471" style=" padding-top:0px; "> <div class="field singlecolumn" id="608231693FRFM1"> Member, National Association of Student Financial Aid Administrators, 2010 - Present Member, Southern Association of Student Financial Aid Administrators, 2012 - Present Member, North Carolina Association of Student Financial Aid Administrators, 2010 - Present</div> </div> </div> <div class="section" id="SECTION_SKLL608231694" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL608231694"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_608231694_1_395640472" style=" padding-top:0px; "> <div class="field singlecolumn" id="608231694FRFM1"> budget, client, clients, data collection, documentation, Financial, financial management, Grants, 98, works, negotiations, policies, problem resolution, processes, Improves processes, progress, report writing, research, retail, workflow analysis</div> </div> </div> </div>

BANKING

GENERAL BUSINESS MANAGEMENT Summary RESUME:Kristy Bishop Entrepreneurial indirect sales executive passionate about building productive relationships with clients, partners and team members. New customer acquisition expert who emphasizes mix of online and in person marketing strategies. Highlights New customer acquisition Account management Prospecting Results-oriented Knowledge of market trends Proficiency in finding areas of opportunity Client-focused Brand development Accomplishments Conceptualized and launched the " Full service neighborhood bank marketing campaign, which led to a 70% increase in bank deposits, Customer service both internal and external, compliance, HR, Sales & Marketing Training, SQL, Valuing Diversity Training, conflict resolution, team building Mentoring Training, best practices Received several awards for "Top Performer" and letters of recognition and recommendation Promoted from Relationship Banker I to Relationship Banker II, as well as one of 5 regional bankers in my position assigned to train and mentor new employees after 12 months of employment. Was also given a written offer to become regional Merchant Service Representative, as I personally was considered responsible for creating the need for position, This was offered to me after about 14 months which at the time was unprecedented. Initialized a grass root marketing campaign to promote brand recognition, as well as gather more household relationships (i,e, loans, deposits) with no marketing budget with immense success, Assessed organizational training needs. Performed competitive analysis to make recommendations for future company growth. . Experience General business management May 2007 to Dec 2014 Company Name － City , State Providing first person of contact for customers as well as employees. Provided conflict resolution and internal and external customer service Training and mentoring new hires, ensuring all regulations were met and company policy was being used Analyzed ratings and business features of competitors to evaluate the effectiveness of marketing strategies.. Proficient in SQL, ordering, product management, inventory, organization, product knowledge staffing opportunities, products and services. NW Florida Regional Commercial Sales Manager Mar 2007 to Jan 2009 Company Name － City , State I was the sole commercial sales manager for the NE region from South Georgia through Deland Fl. I was able to increase sales in my territory with both new clients, and follow ups with clients we had worked with before. commercial sales in my territory; as well as some in Caribbean. I would generate new business through B2B cold calls, mailing information and establishing myself as the new territory manager. I personally overhauled the out dated SQL, and customer file information, Using previous experience, i would call, set up appts. and updated the territory customer business. I generated new business, and gained back more customers by recognizing better opportunities, educating them about preventive maintenance insurance, and becoming the face of my company to my clients. I went onsite to businesses and create estimates, field inspections, measurements, ordering correct products, troubleshoot problems, find solutions,job site inspections, and keeping my personal crew busy every day, Prepared correspondence, accounting and financial documents for analysis. Sales & Marketing Manager, Indirect sales manager Jul 2006 to Nov 2008 Company Name － City , State Implemented and evolved high-impact strategies to target new business opportunities and new markets. Planned and executed container shipments of Effectively controlled the release of proprietary and confidential information for general client lists. Prepared departmental contracts for attorney approval. Program manager Jan 2006 to Jan 2007 Company Name － City , State Managed weight loss center and worked closely with clients face to face Provided client support, individualized care, and excellent customer service Product ordering, client chart maintenance, inventory,payroll,hiring Qualifying clients for credit, providing all legal information, Client retention, internal and external conflict resolution.mentor Prepared correspondence, accounting and financial documents for analysis. Relationship Banker II Jan 2004 to Jan 2006 Company Name － City , State Conceptualized and launched " Full service neighborhood bank marketing campaign, which led to a 70% increase in sales .Customer service both internal and external, compliance, HR Sales & Marketing Training, SQL, Valuing Diversity Training, conflict resolution, team building Mentoring Training, best practices Received several of the highest awards for "Top Performer" and letters of recognition and recommendation .Promoted from Relationship Banker I to Relationship Banker II, as well as one of 5 regional bankers in my position assigned to train and mentor new employees at 12 months of employment. Was also given a written offer to become regional Merchant Service Representative, as I personally was considered responsible for creating the need for the position, This was offered to me after about 14 months which at the time was unprecedented. Initialized a grass root marketing campaign to promote brand recognition, as well as gather more household relationships (i,e, loans, deposits) with no marketing budget with immense success, Prepared correspondence, accounting and financial documents for analysis. . Education High School Diploma , General Studies / Psychology & Business St. Johns River State College － City , State , USA General Studies / Psychology & Business Skills communication skills, excellent customer service, account management, data entry, directing, documentation,project development, computer proficiency,customer satisfaction , inventory, team leadership, marketing plans, market research, marketing,negotiation, networking, organizational skills, product management, profit, retail, sales, business development.SQL, active listener, creative problem solver

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME543676754" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_543676754_1_354785581" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field fName" id="543676754FNAM1"> </span> <span> </span> <span class="field" id="543676754LNAM1"> GENERAL BUSINESS MANAGEMENT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM543676756" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM543676756"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_543676756_1_354785591" style=" padding-top:0px; "> <div class="field singlecolumn" id="543676756FRFM1"> <p align="LEFT"> RESUME:Kristy Bishop</p> <br/> <br/> <p align="LEFT"> Entrepreneurial indirect sales executive passionate about building productive relationships with clients, partners and team members. New customer acquisition expert who emphasizes mix of online and in person marketing strategies.</p> </div> </div> </div> <div class="section" id="SECTION_HILT543676757" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT543676757"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_543676757_1_354788118" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="543676757SKC11"> <ul> <li> New customer acquisition</li> <li> Account management</li> <li> Prospecting</li> <li> Results-oriented</li> </ul> <br/> </td> <td class="field twocol_2" id="543676757SKC21"> <ul> <li> Knowledge of market trends</li> <li> Proficiency in finding areas of opportunity</li> <li> Client-focused</li> <li> Brand development</li> <br/> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM543676761" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM543676761"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_543676761_1_354785589" style=" padding-top:0px; "> <div class="field singlecolumn" id="543676761FRFM1"> <ul> <li> Conceptualized and launched the " Full service neighborhood bank marketing campaign, which led to a 70% increase in bank deposits, Customer service both internal and external, compliance, HR, Sales &amp; Marketing Training, SQL, Valuing Diversity Training, conflict resolution, team building Mentoring Training, best practices Received several awards for "Top Performer" and letters of recognition and recommendation </li> <li> Promoted from Relationship Banker I to Relationship Banker II, as well as one of 5 regional bankers in my position assigned to train and mentor new employees after 12 months of employment. Was also given a written offer to become regional Merchant Service Representative, as I personally was considered responsible for creating the need for position, This was offered to me after about 14 months which at the time was unprecedented.</li> <li> Initialized a grass root marketing campaign to promote brand recognition, as well as gather more household relationships (i,e, loans, deposits) with no marketing budget with immense success,</li> <li> Assessed organizational training needs.</li> <li> Performed competitive analysis to make recommendations for future company growth. </li> </ul> <p align="LEFT"> . </p> <br/> <br/> </div> </div> </div> <div class="section" id="SECTION_EXPR543676758" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR543676758"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_543676758_1_354785583" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="543676758JTIT1"> General business management</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="543676758JSTD1"> May 2007</span> <span> to </span> <span class="jobdates" format="%b %Y" id="543676758EDDT1"> Dec 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="543676758COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="543676758JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="543676758JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="543676758JDES1" itemprop="description"> <ul> <li> Providing first person of contact for customers as well as employees.</li> <li> Provided conflict resolution and internal and external customer service</li> <li> Training and mentoring new hires, ensuring all regulations were met and company policy was being used</li> <li> Analyzed ratings and business features of competitors to evaluate the effectiveness of marketing strategies..</li> <li> Proficient in SQL, ordering, product management, inventory, organization, product knowledge staffing opportunities, products and services.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_543676758_2_354785584" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="543676758JTIT2"> NW Florida Regional Commercial Sales Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="543676758JSTD2"> Mar 2007</span> <span> to </span> <span class="jobdates" format="%b %Y" id="543676758EDDT2"> Jan 2009</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="543676758COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="543676758JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="543676758JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="543676758JDES2" itemprop="description"> <ul> <li> I was the sole commercial sales manager for the NE region from South Georgia through Deland Fl.</li> <li> I was able to increase sales in my territory with both new clients, and follow ups with clients we had worked with before. commercial sales in my territory; as well as some in Caribbean.</li> <li> I would generate new business through B2B cold calls, mailing information and establishing myself as the new territory manager.</li> <li> I personally overhauled the out dated SQL, and customer file information, Using previous experience, i would call, set up appts. and updated the territory customer business.</li> <li> I generated new business, and gained back more customers by recognizing better opportunities, educating them about preventive maintenance insurance, and becoming the face of my company to my clients.</li> <li> I went onsite to businesses and create estimates, field inspections, measurements, ordering correct products, troubleshoot problems, find solutions,job site inspections, and keeping my personal crew busy every day, </li> <li> Prepared correspondence, accounting and financial documents for analysis.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_543676758_3_354785586" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="543676758JTIT3"> Sales &amp; Marketing Manager, Indirect sales manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="543676758JSTD3"> Jul 2006</span> <span> to </span> <span class="jobdates" format="%b %Y" id="543676758EDDT3"> Nov 2008</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="543676758COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="543676758JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="543676758JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="543676758JDES3" itemprop="description"> <ul> <li> Implemented and evolved high-impact strategies to target new business opportunities and new markets.</li> <li> Planned and executed container shipments of</li> <li> Effectively controlled the release of proprietary and confidential information for general client lists. </li> <li> Prepared departmental contracts for attorney approval.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_543676758_4_354785585" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="543676758JTIT4"> Program manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="543676758JSTD4"> Jan 2006</span> <span> to </span> <span class="jobdates" format="%b %Y" id="543676758EDDT4"> Jan 2007</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="543676758COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="543676758JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="543676758JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="543676758JDES4" itemprop="description"> <ul> <li> Managed weight loss center and worked closely with clients face to face</li> <li> Provided client support, individualized care, and excellent customer service</li> <li> Product ordering, client chart maintenance, inventory,payroll,hiring</li> <li> Qualifying clients for credit, providing all legal information,</li> <li> Client retention, internal and external conflict resolution.mentor</li> <li> Prepared correspondence, accounting and financial documents for analysis.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_543676758_5_354785587" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="543676758JTIT5"> Relationship Banker II</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="543676758JSTD5"> Jan 2004</span> <span> to </span> <span class="jobdates" format="%b %Y" id="543676758EDDT5"> Jan 2006</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="543676758COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="543676758JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="543676758JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="543676758JDES5" itemprop="description"> <ul> <li> Conceptualized and launched " Full service neighborhood bank marketing campaign, which led to a 70% increase in sales</li> <li> .Customer service both internal and external, compliance,</li> <li> HR Sales &amp; Marketing Training, SQL, Valuing Diversity Training, conflict resolution, team building Mentoring Training, best practices</li> <li> Received several of the highest awards for "Top Performer" and letters of recognition and recommendation</li> <li> .Promoted from Relationship Banker I to Relationship Banker II, as well as one of 5 regional bankers in my position assigned to train and mentor new employees at 12 months of employment.</li> <li> Was also given a written offer to become regional Merchant Service Representative, as I personally was considered responsible for creating the need for the position, This was offered to me after about 14 months which at the time was unprecedented.</li> <li> Initialized a grass root marketing campaign to promote brand recognition, as well as gather more household relationships (i,e, loans, deposits) with no marketing budget with immense success,</li> <li> Prepared correspondence, accounting and financial documents for analysis.</li> </ul> <p align="LEFT"> . </p> <br/> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC543676759" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC543676759"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_543676759_1_354785590" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="543676759DGRE1" itemprop="name"> High School Diploma</span> <span> , </span> <span class="programline" id="543676759STUY1"> General Studies / Psychology &amp; Business</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="543676759SCHO1" itemprop="name"> St. Johns River State College</span> <span> － </span> <span class="joblocation jobcity" id="543676759SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="543676759SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="543676759SCNT1"> USA</span> </span> <span class="field" id="543676759FRFM1"> <p align="LEFT"> General Studies / Psychology &amp; Business</p> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL543676762" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL543676762"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_543676762_1_354785592" style=" padding-top:0px; "> <div class="field singlecolumn" id="543676762FRFM1"> <p align="LEFT"> communication skills, excellent customer service, account management, data entry, directing, documentation,project development, computer proficiency,customer satisfaction , inventory, team leadership, marketing plans, market research, marketing,negotiation, networking, organizational skills, product management, profit, retail, sales, business development.SQL, active listener, creative problem solver</p> </div> </div> </div> </div>

BANKING

SALES & SERVICE ASSOCIATE Summary To secure an accounting position with an organization that will utilize my strong educational background and professional experience, while providing stability and opportunity for growth. YDriven and self-motivated Investment Banker with stellar sales ability and remarkable creativity.ears of extensive accounting experience Success in addressing clients' concerns Detail-oriented, efficient and organized with extensive experience in accounting systems Manages accounts payable, accounts receivable and assist in the preparation of financial statements Transactional operations experience, with a strong background in wire transfers and ACH processing Possess strong analytical and problem solving skills, with the ability to make a decision Excellent written and verbal communication skills Trustworthy, discreet and ethical Complete projects on time and able to handle multi-tasking Proficient with Microsoft office package MAS 90, 200 and Peachtree Accounting software, Banking, Finance and Administrative systems Qualified and resourceful financial professional with diverse expertise in private, government and corporate investment. Highlights Advanced accounting background Financial forecasting Risk management expertise Financial analysis Industrial coverage knowledge Industrial coverage knowledge Industrial coverage knowledge Application of GAAP regulations Expert in MS Office Suite Accomplishments Exceeded sales objectives in 2014 Achieved top five percentile in monthly sales in December 2014 Received “Employee of the year” Award for asset gathering. Experience Sales & Service Associate 10/2012 to Current Company Name City , State Perform bank product cross sale which involved; CD, money market, IRA, debit card, new accounts, merchant services, and referring to investment banker for stocks & bonds Perform opening and closing accounts Handle large currency and deal with all clients' inquiries about personal and commercial accounts Responsible for receivable, records, safe box, and distribute cash and cash items such as ATM cards, cashiers' check, money orders, and other negotiable instrument received at the banking center Perform wire transfers, process stop payments, ATM card exceptions Process deposits and loan payments Prepare Federal Reserve invoice for shipments and cash receivables Monitor customer Accounts with the company guide lines Accurate mortgage loan documentation and review of the records Prepared cash settlement daily for the banking center and branch ATM Responsible for investigating bad checks and returned checks Handle customer service inquires via telephone & writing correspondence according to the banks police and procedure. Delivered informational sales presentations to potential investors to build symbiotic client relationships. Researched banking guidelines and statutory requirements to stay updated on new laws and applications.Collaborated with legal and accounting counsel to develop marketing strategies for estate and business succession planning insurance. 01/2011 to 02/2012 Company Name City , State Collaborated with legal and accounting counsel to develop marketing strategies for estate and business succession planning insurance. Delivered informational sales presentations to potential investors to build symbiotic client relationships. MaintainedResearched banking guidelines and statutory requirements to stay updated on new laws and applications. a 80% client retention rate by suggesting strategic investment plans based on fixed income and equity investing report evaluations. Administrator -AP/AR Specialist 04/2008 to 12/2010 Company Name Executed financial due diligence and created a valuation model to establish enterprise value and purchase price.Developed solid estate and tax code knowledge base through continued research and training.Achieved proper compliance and accurate executive level reporting.e companies Performed both Accounts Receivable and Accounts Payable functions Utilized MAS 90, 200, Peachtree accounting, and MS Office software programs Provide weekly and monthly projections of Accounts Receivable to the accounting manager Preformed advertising to promote a business, product, and service Managed the reconciliation of the company POS system and coordinate a daily deposit Performed monthly inventory adjustment report and gross profit report Responsible for Monthly, Quarterly and Yearly tax preparations and filings Extensive verbal & written communication with all the medical agencies including Medicaid & Medicare Functions including composing, signing and releasing routine but somewhat complex correspondence Effectively followed up to resolve problems in timely manner Card Accounting and E-Commerce. 11/2001 to 08/2003 Company Name City , State Achieved proper compliance and accurate executive level reporting.Created release and project plans and established stakeholder expectations.sion accountants to ensure validity and accuracy of data. Prepared Bank reconciliation daily Worked with the internal online cash load which was imported every morning for all Bankof America ATMs in the United States Responsible for remotely located Bank of America ATMs in different parts of U.S. for accurate settlement Supervised and audited vendors for the entire cash load that was done by third party security companies Skilled at negotiating and investigating ATM settlement discrepancy Prepared advanced and confidential correspondence Managed online banking functions Maintained existing automated reference files used to process financial data through the accounting system Updated, maintained, and reported Charts of Account and Vendor list. Education AAS : Finance May 2001 DeKalb College City , State GPA: Dean's list Finance Dean's listCoursework in Finance and Business Administration Computerized Accounting Specialist training Bachelor of Science : Finance 2016 University of Maryland University College City , State Mid-Market Investment Banking course Associate of Applied Science : Finance 2001 Georgia Piedmont Technical College City , State , Dekalb GPA: GPA: 3.8 GPA: 3.8 Skills Accounting, E-Commerce, financial, financial statements, funds, gross profit, Insurance, inventory, market, MAS 90, Medical Billing, money, MS Office, negotiating, Peachtree accounting, police, POS, Coding, quick, supervisor, tax, telephone, written communicationAccounts Payable, Accounts Receivable, advertising, ATM, Bank reconciliation, banking, bonds, CD, Charts, closing, clients, customer service, debit, documentation,

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME548160748" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_548160748_1_357580389" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="548160748FNAM1"> </span> <span> </span> <span class="field lName" id="548160748LNAM1"> SALES &amp; SERVICE ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM548160750" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM548160750"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_548160750_1_357580397" style=" padding-top:0px; "> <div class="field singlecolumn" id="548160750FRFM1"> <p align="LEFT"> To secure an accounting position with an organization that will utilize my strong educational background and professional experience, while providing stability and opportunity for growth. YDriven and self-motivated Investment Banker with stellar sales ability and remarkable creativity.ears of extensive accounting experience Success in addressing clients' concerns Detail-oriented, efficient and organized with extensive experience in accounting systems Manages accounts payable, accounts receivable and assist in the preparation of financial statements Transactional operations experience, with a strong background in wire transfers and ACH processing Possess strong analytical and problem solving skills, with the ability to make a decision Excellent written and verbal communication skills Trustworthy, discreet and ethical Complete projects on time and able to handle multi-tasking Proficient with Microsoft office package MAS 90, 200 and Peachtree Accounting software, Banking, Finance and Administrative systems Qualified and resourceful financial professional with diverse expertise in private, government and corporate investment.</p> </div> </div> </div> <div class="section" id="SECTION_HILT548160751" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT548160751"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_548160751_1_357583762" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="548160751SKC11"> <ul> <li> Advanced accounting background</li> <li> Financial forecasting</li> <li> Risk management expertise</li> <li> Financial analysis</li> </ul> <p align="LEFT"> Industrial coverage knowledge</p> <p align="LEFT"> Industrial coverage knowledge</p> <p align="LEFT"> Industrial coverage knowledge</p> <p align="LEFT"> Application of GAAP regulations</p> <p align="LEFT"> Expert in MS Office Suite</p> <br/> </td> <td class="field twocol_2" id="548160751SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM548161071" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM548161071"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_548161071_1_357584209" style=" padding-top:0px; "> <div class="field singlecolumn" id="548161071FRFM1"> <p align="LEFT"> Exceeded sales objectives in 2014</p> <p align="LEFT"> Achieved top five percentile in monthly sales in December 2014</p> <p align="LEFT"> Received “Employee of the year” Award for asset gathering.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR548160752" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR548160752"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_548160752_1_357580391" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="548160752JTIT1"> Sales &amp; Service Associate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="548160752JSTD1"> 10/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="548160752EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="548160752COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="548160752JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="548160752JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="548160752JDES1" itemprop="description"> <ul> <li> Perform bank product cross sale which involved; CD, money market, IRA, debit card, new accounts, merchant services, and referring to investment banker for stocks &amp; bonds Perform opening and closing accounts Handle large currency and deal with all clients' inquiries about personal and commercial accounts Responsible for receivable, records, safe box, and distribute cash and cash items such as ATM cards, cashiers' check, money orders, and other negotiable instrument received at the banking center Perform wire transfers, process stop payments, ATM card exceptions Process deposits and loan payments Prepare Federal Reserve invoice for shipments and cash receivables Monitor customer Accounts with the company guide lines Accurate mortgage loan documentation and review of the records Prepared cash settlement daily for the banking center and branch ATM Responsible for investigating bad checks and returned checks Handle customer service inquires via telephone &amp; writing correspondence according to the banks police and procedure.</li> </ul> <p align="LEFT"> Delivered informational sales presentations to potential investors to build symbiotic client relationships.</p> <p align="LEFT"> Researched banking guidelines and statutory requirements to stay updated on new laws and applications.Collaborated with legal and accounting counsel to develop marketing strategies for estate and business succession planning insurance.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_548160752_2_357580392" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="548160752JTIT2"> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="548160752JSTD2"> 01/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="548160752EDDT2"> 02/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="548160752COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="548160752JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="548160752JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="548160752JDES2" itemprop="description"> <ul> <li> Collaborated with legal and accounting counsel to develop marketing strategies for estate and business succession planning insurance.</li> </ul> <p align="LEFT"> Delivered informational sales presentations to potential investors to build symbiotic client relationships.</p> <p align="LEFT"> MaintainedResearched banking guidelines and statutory requirements to stay updated on new laws and applications. a 80% client retention rate by suggesting strategic investment plans based on fixed income and equity investing report evaluations.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_548160752_3_357580393" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="548160752JTIT3"> Administrator -AP/AR Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="548160752JSTD3"> 04/2008</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="548160752EDDT3"> 12/2010</span> </span> </span> <span class="paddedline"> <span class="companyname" id="548160752COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline"> <span class="jobline" id="548160752JDES3" itemprop="description"> <ul> <li> Executed financial due diligence and created a valuation model to establish enterprise value and purchase price.Developed solid estate and tax code knowledge base through continued research and training.Achieved proper compliance and accurate executive level reporting.e companies Performed both Accounts Receivable and Accounts Payable functions Utilized MAS 90, 200, Peachtree accounting, and MS Office software programs Provide weekly and monthly projections of Accounts Receivable to the accounting manager Preformed advertising to promote a business, product, and service Managed the reconciliation of the company POS system and coordinate a daily deposit Performed monthly inventory adjustment report and gross profit report Responsible for Monthly, Quarterly and Yearly tax preparations and filings Extensive verbal &amp; written communication with all the medical agencies including Medicaid &amp; Medicare Functions including composing, signing and releasing routine but somewhat complex correspondence Effectively followed up to resolve problems in timely manner Card Accounting and E-Commerce.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_548160752_4_357580394" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="548160752JTIT4"> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="548160752JSTD4"> 11/2001</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="548160752EDDT4"> 08/2003</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="548160752COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="548160752JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="548160752JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="548160752JDES4" itemprop="description"> <ul> <li> Achieved proper compliance and accurate executive level reporting.Created release and project plans and established stakeholder expectations.sion accountants to ensure validity and accuracy of data.</li> <li> Prepared Bank reconciliation daily Worked with the internal online cash load which was imported every morning for all Bankof America ATMs in the United States Responsible for remotely located Bank of America ATMs in different parts of U.S.</li> <li> for accurate settlement Supervised and audited vendors for the entire cash load that was done by third party security companies Skilled at negotiating and investigating ATM settlement discrepancy Prepared advanced and confidential correspondence Managed online banking functions Maintained existing automated reference files used to process financial data through the accounting system Updated, maintained, and reported Charts of Account and Vendor list.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC548160753" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC548160753"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_548160753_1_357580395" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="548160753DGRE1" itemprop="name"> AAS</span> <span> : </span> <span class="programline" id="548160753STUY1"> Finance</span> <span class="datesWrapper"> <span class="jobdates" id="548160753GRYR1"> May 2001</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="548160753SCHO1" itemprop="name"> DeKalb College</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="548160753SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="548160753SSTA1"> State</span> <span class="joblocation eduCountry" id="548160753SCNT1"> </span> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="548160753GRPA1"> Dean's list</span> </span> <span class="paddedline"> <span class="field" id="548160753FRFM1"> <p align="LEFT"> Finance Dean's listCoursework in Finance and Business Administration</p> <p align="LEFT"> Computerized Accounting Specialist training</p> <br/> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_548160753_2_358343614" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="548160753DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="548160753STUY2"> Finance</span> <span class="datesWrapper"> <span class="jobdates" id="548160753GRYR2"> 2016</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="548160753SCHO2" itemprop="name"> University of Maryland University College</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="548160753SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="548160753SSTA2"> State</span> <span class="joblocation eduCountry" id="548160753SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="548160753FRFM2"> <p align="LEFT"> Mid-Market Investment Banking course</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_548160753_3_357580396" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="548160753DGRE3" itemprop="name"> Associate of Applied Science</span> <span> : </span> <span class="programline" id="548160753STUY3"> Finance</span> <span class="datesWrapper"> <span class="jobdates" id="548160753GRYR3"> 2001</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="548160753SCHO3" itemprop="name"> Georgia Piedmont Technical College</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="548160753SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="548160753SSTA3"> State</span> <span> , </span> <span class="joblocation eduCountry" id="548160753SCNT3"> Dekalb </span> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="548160753GRPA3"> GPA: 3.8</span> </span> <span class="paddedline"> <span class="field" id="548160753FRFM3"> <p align="LEFT"> GPA: 3.8</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL548160755" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL548160755"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_548160755_1_357580398" style=" padding-top:0px; "> <div class="field singlecolumn" id="548160755FRFM1"> <p align="LEFT"> Accounting, E-Commerce, financial, financial statements, funds, gross profit, Insurance, inventory, market, MAS 90, Medical Billing, money, MS Office, negotiating, Peachtree accounting, police, POS, Coding, quick, supervisor, tax, telephone, written communicationAccounts Payable, Accounts Receivable, advertising, ATM, Bank reconciliation, banking, bonds, CD, Charts, closing, clients, customer service, debit, documentation, </p> </div> </div> </div> </div>

BANKING

CASE MANAGER Professional Summary Detail-oriented professional focused on developing comprehensive youth and family-related programs and services. Comprehensive background includes providing case management services to adults and youth involved with the juvenile justice system. Skill Highlights Case Management Family and children's programs knowledge Crisis prevention intervention Child abuse and criminal history clearance Discharge planning Parent-child conflict specialist Suicidal ideation identification Alternative Discipline Techniques Mental health systems Exceptional interpersonal skills Computer-savvy Exemplary people management skills Exceptional communication skills Analytical thinker Compassionate and active listener First Aid certified Clean driving record Experience Determined client eligibility for benefit programs and services. Referred clients to partner agencies for additional services. Managed clinical and administrative aspects of the agency's mental health services. Education and Training Bachelors of Arts : Psychology 2011 West Virginia State University , City , State Child Development and Psychology coursework Communications and Public Relations coursework Cultural Diversity and Ethnic Studies coursework Experience Company Name Case Manager 12/2013 to Current Provides case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families. Gathers social history to assess family strengths, and weaknesses, and to assess existing problems. Conducts home visits and office base services, and accompanies consumers as needed. Coordinates care with outreach workers, health educators, nutritionists and other service providers to prevent service duplication and to ensure the consumer receives high quality care. Identifies and procures group services appropriate for the consumer to maximize the consumer's ability to live outside an institution. Plan and assist in obtaining services from third-party service providers. Develops plan of care for each consumer to include services such as advocacy/case management, independent living skills, training, peer support, physical therapy, cognitive therapy, etc. Monitors the delivery of services in coordination with the consumer and third party service providers. Assists consumers with related matters including consumers' eligibility for benefits through Medicaid, Medicare, Social Security, and private insurance. Maintains up to date case records with the status of case activity, including progress notes on all contacts. Proficient with establishing work relationships with client Demonstrates competence in verbal and written communication skills Ability to handle crisis situations with minimal supervision. Company Name Case Manager 10/2011 to 12/2013 Providing linkage and advocacy to children and adolescents and their families Assists families in developing the skills and supports necessary to enhance quality of life, increase adaptive functioning, and improve self-sufficiency in the community Provide services that include advocacy, referrals, evaluations, and treatment planning Performs on going evaluations of the family's strengths and needs to ensure timely and effective services Provide supportive counseling to improve day to day coping and problem solving skills Provide services in the home setting, school setting, and community setting Profile prospects and clients to identify additional financial needs and refer to appropriate financial partners. Deliver superior quality service in person or by phone such that client needs are met on a consistent, positive basis. Train new employees Completes mental health assessments on adult and adolescence populations to ensure proper treatment services Support team service process by participating in team service efforts such as service meetings. Company Name City , State Senior Teller/Relationship Banker 05/2006 to 10/2011 Responsible for a variety of duties aimed at providing client services such as receiving, paying out, and keeping an accurate record of all monies involved in paying and receiving transactions. Performing more complex transactions such as: coupon collection, issuing official checks, large commercial deposits, close out transactions, cash advances Client Service in a team environment Cash handling experiencing involving large sums of money for Automated Teller Machines, as well as balancing and reconciling ATM Daily reconcilements of cash drawers Proactively initiate, develop, and manage long-term, profitable relationships. Manage existing client relationships to identify future needs and consultatively address them. Profile prospects and clients to identify additional financial needs and refer to appropriate financial partners. Deliver superior quality service in person or by phone such that client needs are met on a consistent, positive basis. Serve as primary contact for new account openings and cross sale of other products and services to clients and prospects. Support team sales process by acting upon or referring identified client needs to other lines of business, including but not limited to, retail loan, mortgage, investments, private banking, insurance, small business, merchant services, and other areas. Participate in team sales efforts such as team call nights, sales meetings, and debrief. Employ BB&T supported sales techniques and processes whenever possible to better serve the client and branch team. Serve as contact for client problem resolution and perform maintenance for current clients as dictated by the needs of the office. Serve as contact in responding to client and non-client service inquiries as dictated by the needs of the office. Support team service process by participating in team service efforts such as service meetings. Skills ATM, banking, benefits, Cash handling, counseling, Client, clients, delivery, financial, insurance, investments, notes, meetings, mental health, money, office, Monitors, problem resolution, problem solving skills, processes, progress, Psychology, quality, receiving, reconciling, retail, sales, supervision, phone, written communication skills Healthcare: intravenous therapy, MEDISOFT, computerized charting, STD counseling, breastfeeding educator People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME514654695" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_514654695_1_336014615" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="514654695FNAM1"> </span> <span> </span> <span class="field" id="514654695LNAM1"> CASE MANAGER</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM514654697" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM514654697"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_514654697_1_336014623" style=" padding-top:0px; "> <div class="field singlecolumn" id="514654697FRFM1"> <p align="LEFT"> Detail-oriented professional focused on developing comprehensive youth and family-related programs and services. Comprehensive background includes providing case management services to adults and youth involved with the juvenile justice system.</p> </div> </div> </div> <div class="section" id="SECTION_HILT514654698" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT514654698"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_514654698_1_336037318" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="514654698SKC11"> <ul> <li> Case Management</li> <li> Family and children's programs knowledge</li> <li> Crisis prevention intervention</li> <li> Child abuse and criminal history clearance</li> <li> Discharge planning</li> <li> Parent-child conflict specialist</li> <li> Suicidal ideation identification</li> <li> Alternative Discipline Techniques</li> <li> Mental health systems</li> <br/> </ul> </td> <td class="field twocol_2" id="514654698SKC21"> <ul> <li> Exceptional interpersonal skills</li> <li> Computer-savvy</li> <li> Exemplary people management skills</li> <li> Exceptional communication skills</li> <li> Analytical thinker</li> <li> Compassionate and active listener</li> <li> First Aid certified</li> <li> Clean driving record</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXFU514655929" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXFU514655929"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_514655929_1_336038054" style=" padding-top:0px; "> <div class="field singlecolumn" id="514655929FRFM1"> <ul> <li> Determined client eligibility for benefit programs and services.</li> <li> Referred clients to partner agencies for additional services.</li> <li> Managed clinical and administrative aspects of the agency's mental health services.</li> </ul> <br/> </div> </div> </div> <div class="section" id="SECTION_EDUC514654700" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC514654700"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_514654700_1_336014620" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="514654700DGRE1" itemprop="name"> Bachelors of Arts</span> <span> :</span> <span class="programline" dependency="STUY" id="514654700STUY1"> Psychology</span> <span class="datesWrapper"> <span class="jobdates" id="514654700GRYR1"> 2011</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="514654700SCHO1" itemprop="name"> West Virginia State University</span> <span> , </span> <span class="joblocation jobcity" id="514654700SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="514654700SSTA1"> State</span> <span class="joblocation jobstate" id="514654700SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="514654700FRFM1"> <ul> <li> Child Development and Psychology coursework</li> <li> Communications and Public Relations coursework</li> <li> Cultural Diversity and Ethnic Studies coursework</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR514654699" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR514654699"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_514654699_1_336014617" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="514654699COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline"> <span class="jobtitle" id="514654699JTIT1"> Case Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="514654699JSTD1"> 12/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="514654699EDDT1"> Current</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="514654699JDES1" itemprop="description"> <ul> <li> Provides case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families.</li> <li> Gathers social history to assess family strengths, and weaknesses, and to assess existing problems.</li> <li> Conducts home visits and office base services, and accompanies consumers as needed.</li> <li> Coordinates care with outreach workers, health educators, nutritionists and other service providers to prevent service duplication and to ensure the consumer receives high quality care.</li> <li> Identifies and procures group services appropriate for the consumer to maximize the consumer's ability to live outside an institution.</li> <li> Plan and assist in obtaining services from third-party service providers.</li> <li> Develops plan of care for each consumer to include services such as advocacy/case management, independent living skills, training, peer support, physical therapy, cognitive therapy, etc.</li> <li> Monitors the delivery of services in coordination with the consumer and third party service providers.</li> <li> Assists consumers with related matters including consumers' eligibility for benefits through Medicaid, Medicare, Social Security, and private insurance.</li> <li> Maintains up to date case records with the status of case activity, including progress notes on all contacts.</li> <li> Proficient with establishing work relationships with client Demonstrates competence in verbal and written communication skills Ability to handle crisis situations with minimal supervision.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_514654699_2_336014618" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="514654699COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline"> <span class="jobtitle" id="514654699JTIT2"> Case Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="514654699JSTD2"> 10/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="514654699EDDT2"> 12/2013</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="514654699JDES2" itemprop="description"> <ul> <li> Providing linkage and advocacy to children and adolescents and their families Assists families in developing the skills and supports necessary to enhance quality of life, increase adaptive functioning, and improve self-sufficiency in the community Provide services that include advocacy, referrals, evaluations, and treatment planning Performs on going evaluations of the family's strengths and needs to ensure timely and effective services Provide supportive counseling to improve day to day coping and problem solving skills Provide services in the home setting, school setting, and community setting Profile prospects and clients to identify additional financial needs and refer to appropriate financial partners.</li> <li> Deliver superior quality service in person or by phone such that client needs are met on a consistent, positive basis.</li> <li> Train new employees Completes mental health assessments on adult and adolescence populations to ensure proper treatment services Support team service process by participating in team service efforts such as service meetings.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_514654699_3_336014619" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="514654699COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="514654699JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="514654699JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="514654699JTIT3"> Senior Teller/Relationship Banker</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="514654699JSTD3"> 05/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="514654699EDDT3"> 10/2011</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="514654699JDES3" itemprop="description"> <ul> <li> Responsible for a variety of duties aimed at providing client services such as receiving, paying out, and keeping an accurate record of all monies involved in paying and receiving transactions.</li> <li> Performing more complex transactions such as: coupon collection, issuing official checks, large commercial deposits, close out transactions, cash advances Client Service in a team environment Cash handling experiencing involving large sums of money for Automated Teller Machines, as well as balancing and reconciling ATM Daily reconcilements of cash drawers Proactively initiate, develop, and manage long-term, profitable relationships.</li> <li> Manage existing client relationships to identify future needs and consultatively address them.</li> <li> Profile prospects and clients to identify additional financial needs and refer to appropriate financial partners.</li> <li> Deliver superior quality service in person or by phone such that client needs are met on a consistent, positive basis.</li> <li> Serve as primary contact for new account openings and cross sale of other products and services to clients and prospects.</li> <li> Support team sales process by acting upon or referring identified client needs to other lines of business, including but not limited to, retail loan, mortgage, investments, private banking, insurance, small business, merchant services, and other areas.</li> <li> Participate in team sales efforts such as team call nights, sales meetings, and debrief.</li> <li> Employ BB&amp;T supported sales techniques and processes whenever possible to better serve the client and branch team.</li> <li> Serve as contact for client problem resolution and perform maintenance for current clients as dictated by the needs of the office.</li> <li> Serve as contact in responding to client and non-client service inquiries as dictated by the needs of the office.</li> <li> Support team service process by participating in team service efforts such as service meetings.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL514654702" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL514654702"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_514654702_1_336014624" style=" padding-top:0px; "> <div class="field singlecolumn" id="514654702FRFM1"> <p align="LEFT"> ATM, banking, benefits, Cash handling, counseling, Client, clients, delivery, financial, insurance, investments, notes, meetings, mental health, money, office, Monitors, problem resolution, problem solving skills, processes, progress, Psychology, quality, receiving, reconciling, retail, sales, supervision, phone, written communication skills</p> <br/> <p align="LEFT"> Healthcare: intravenous therapy, MEDISOFT, computerized charting, STD counseling, breastfeeding educator People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills</p> </div> </div> </div> </div>

BANKING

BUSINESS ANALYST SR. TECHNICAL BUSINESS ANALYST Highlights C, C++, core java Back Ends : Oracle 9i, 10g, 11gRII,MS SQL Server-2005,IBM DB2 Computer Tech. : UML Web Designing : HTML, XML Operating Systems : Windows 9X/XP/2000/2003 Server, Linux Red hat 5, SUSE 11 Development Tools : Rational Rose, MS Visio, MS Project, Oracle SQL Developer, Crystal Reports, Java Workflow Editor, Eclipse Application servers : Jboss , Tomcat5, 5.0.1.GA,IBM Websphere App Server 7. Databases & Tools : Oracle 9i, 10g, MS SQL 2008, Oracle Enterprise Manager Console, SQL Developer, Power Builder 9.0 Bankind Application : Finacle Ebanking Application by Infosys Ltd. Accomplishments WAYE(World Alliance for Youth Empowerment). Completed Yes+ course with advance meditation techniques. I hereby declare that all the above information furnished by me is true and correct to the best of my knowledge. 4. Experience Business Analyst Sr. Technical Business Analyst Company Name SDLC Jul 2011 to Dec 2013 Company Name Requirement Gathering Requirement Analysis Release management Product management Product implementation role BRS analysis Feasibility analysis Vender management Client handling Product Management Highlights: Initiated new projects like mobile devices compatibility Key resource for Standard Product Enhancement and Documentation. Interacting with Marketing Team to understand market demands. Worked actively for "Cloud SFA" project to implement product on cloud technology. Market research of competitive products for product enhancement. Involved in pre-sales activities for understanding market and product enhancement. Involved in "30 Days Implementation Plan" documentation for WSFA. Actively involved in complete Software Development Life cycle to manage the project at every phase of SDLC in order to meet business requirements. Exposure to industry verticals such as Banking, Pharmaceuticals and Healthcare. Deciding time lines for UAT, Deployments, Staging movements, Live deployments. Working as an Application Owner. Online Banking India (Finacle Ebanking Application by Infosys Ltd.) Retail Internet Banking, India version migration from 6.2.3 to 11.0.2 PDF Statements integration with session validation Service Request module for Domestic and NRI Customers Online Banking International Geographies (UK, CA, DE, HK, SG) Funds Transfer (Scheduled, Hot Payments) Service request module (implementation of more than 100 Service requests) Click to Call Service Generate Password through OTP Tax certificates download (Integration and session validation) UI revamp for ICICI Bank UK Responsibilities: Handling RIB for UK, Germany, Canada as an Application Owner. Co-ordinate with Business for requirement understanding. BRS study, feasibility and Acceptance. Discuss the approach with in-house Development team or vendor and get an approval on Cost and timelines. Provide an Impact analysis Preparation of System test Cases UAT testing Change management (VSS checkout checkins) Release on UAT to Business for testing, acceptance and Sign-Off Co-ordinate with deployment team for Staging movement and Production movement Documentations : Approach Document (b) System Testcases (c) Release Doc (d)Live Deployment docs Guide production support team for Live issues RCA Co-ordinating with other related teams like UBPS, CDCI, core banking. Troubleshooting and Responding to ad hoc exercises and Production issues. Handling Level 3(Application owner) escalations for severe Live issues Vendor co-ordination Co-ordinate with Business for Requirement understanding and project sign-off Training Received: Information Security: Web / Mobile application threats. Projects Implemented at Base Information Management Pvt. Ltd. Software Implementation Engineer Dec 2008 to Jul 2011 Company Name Dec 2008 to Jun 2011 Company Name Base E12 WSFA is a web based sales force automation solution to automate and make the sales process more effective and productive. It captures Sales Person's Day-to-day activities and generates useful reports for top management and sales department. Customized Solution for - Novartis India Ltd. Franco Indian pharmaceuticals 2. Project name : Customer Relationship Management (Web Based J2EE) CRM application is used for sale order booking ,tracking , delivery for company's products. It includes SMS based sales tracking. Customized Solution for - Novartis India Ltd. 3. Project name : Workflow Applications (Web Based J2EE) Workflow applications include solutions for company's internal use like Cash voucher approvals, Capital Expenditure approval process. This applications master data is based on SAP masters and transactions. So, we built up a Data bridge between our database and SAP database to synchronize the data. Customized Solution for - Alkem Labs Roles and responsibilities for all above projects : To communicate directly with the client and gather details of requirement. Documentation (URS,SRS). Designing screen layouts Interact with development team, QC team for effective solution. Impact analysis, Gap Analysis documentation. Test cases review. Application implementation on site. Pilot Run and User Acceptance testing. Application training, Go Live, Project sign-off. Work with end-users to define and execute test scenarios and ensure appropriate end user training. Technical Responsibilities: Provide detailed system requirement to client(Hardware/Software). Production Server Setup (Windows 2003 Server / RedHat Linux 2.5). Database setup (Oracle 10g R2. IBM DB2,MS SQL 2005). Standard database restore, Master Data preparation. Application server installation and configuration(Jboss 5.1.0.GA & Tomcat6). Software deployments(ear,war etc.). Maintaining Versions and Deliverable. Education Bachelor of Engineering , Information Technology 6 2008 University of Mumbai Integrated Trading and Manufacturing (ITM,An ERP by Base Information) BI Tool : BI Base (Business Intelligence tool by Base Information) Information Technology Personal Information Comprehensive problem solving abilities, excellent verbal Interests Passport, Visa Details : Visa: L2 EAD Extracurricular activities : Actively participated in organizing collage events,Industrial Visits, Active member and volunteer for Languages English, Marathi, Hindi. Skills Go Live, ad, applications master, Approach, automate, automation, banking, BI, Business Intelligence, C, C++, Change management, competitive, CA, Hardware, Customer Relationship Management, CRM, Crystal Reports, Client, Databases, Database, delivery, Designing, Documentation, Eclipse, Editor, English, ERP, Funds, Hindi, HTML, IBM, DB2, IBM Websphere, Information Security, J2EE, Java, Jboss 5.1.0, Jboss, Languages, Linux, Market research, market, Marketing, MS Project, Windows 9, Windows, 2000, migration, Operating Systems, Oracle 9, Oracle, Developer, Oracle Enterprise Manager, Oracle SQL, PDF, Power Builder 9.0, Product Management, Rational Rose, Red hat 5, RedHat Linux 2.5, Requirement, Retail, Sales, SAP, SDLC, servers, SMS, Software Development, MS SQL Server, MS SQL, SQL, Tax, user training, Tomcat5, Tomcat6, Troubleshooting, UML, validation, Visio, Web Designing, Workflow, XML Additional Information PERSONAL DETAILS: Comprehensive problem solving abilities, excellent verbal written communication skills, ability to deal with people diplomatically, willingness to learn team facilitator hard worker. Name : Aaditya Vijay Hirurkar Date of Birth : 20th Oct-1985 Sex : Male Nationality : Indian Marital Status : Single Passport, Visa Details : Visa: L2 EAD Extracurricular activities : Actively participated in organizing collage events,Industrial Visits, Active member and volunteer for

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME490199317" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_490199317_1_319657491" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field fName" id="490199317FNAM1"> </span> <span class="field" id="490199317LNAM1"> BUSINESS ANALYST SR. TECHNICAL BUSINESS ANALYST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM490199319" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_HILT490199320" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT490199320"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_490199320_1_319657511" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="490199320SKC11"> <ul> <li> C, C++, core java</li> <li> Back Ends : Oracle 9i, 10g, 11gRII,MS SQL Server-2005,IBM DB2</li> <li> Computer Tech. : UML</li> <li> Web Designing : HTML, XML</li> <li> Operating Systems : Windows 9X/XP/2000/2003 Server, Linux Red hat 5, SUSE 11</li> <li> Development Tools : Rational Rose, MS Visio, MS Project, Oracle SQL Developer, Crystal Reports, Java Workflow Editor, Eclipse</li> <li> Application servers : Jboss , Tomcat5, 5.0.1.GA,IBM Websphere App Server 7.</li> <li> Databases &amp; Tools : Oracle 9i, 10g, MS SQL 2008, Oracle Enterprise Manager Console, SQL Developer, Power Builder 9.0</li> <li> Bankind Application : Finacle Ebanking Application by Infosys Ltd.</li> </ul> </td> <td class="field twocol_2" id="490199320SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM490199340" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM490199340"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_490199340_1_319657506" style=" padding-top:0px; "> <div class="field singlecolumn" id="490199340FRFM1"> <ul> <li> WAYE(World Alliance for Youth Empowerment).</li> <li> Completed Yes+ course with advance meditation techniques.</li> <li> I hereby declare that all the above information furnished by me is true and correct to the best of my knowledge.</li> <li> 4.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR490199321" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR490199321"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_490199321_1_319657493" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="490199321JTIT1"> Business Analyst Sr. Technical Business Analyst</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="490199321COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="490199321JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="490199321JSTA1" itemprop="addressRegion"> </span> </span> <span class="jobline" id="490199321JDES1" itemprop="description"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_490199321_2_319657499" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="490199321JTIT2"> SDLC</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="490199321JSTD2"> Jul 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="490199321EDDT2"> Dec 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="490199321COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="490199321JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="490199321JSTA2" itemprop="addressRegion"> </span> </span> <span class="jobline" id="490199321JDES2" itemprop="description"> <ul> <li> Requirement Gathering Requirement Analysis Release management Product management Product implementation role BRS analysis Feasibility analysis Vender management Client handling Product Management Highlights: Initiated new projects like mobile devices compatibility Key resource for Standard Product Enhancement and Documentation.</li> <li> Interacting with Marketing Team to understand market demands.</li> <li> Worked actively for "Cloud SFA" project to implement product on cloud technology.</li> <li> Market research of competitive products for product enhancement.</li> <li> Involved in pre-sales activities for understanding market and product enhancement.</li> <li> Involved in "30 Days Implementation Plan" documentation for WSFA.</li> <li> Actively involved in complete Software Development Life cycle to manage the project at every phase of SDLC in order to meet business requirements.</li> <li> Exposure to industry verticals such as Banking, Pharmaceuticals and Healthcare.</li> <li> Deciding time lines for UAT, Deployments, Staging movements, Live deployments.</li> <li> Working as an Application Owner.</li> <li> Online Banking India (Finacle Ebanking Application by Infosys Ltd.) Retail Internet Banking, India version migration from 6.2.3 to 11.0.2 PDF Statements integration with session validation Service Request module for Domestic and NRI Customers Online Banking International Geographies (UK, CA, DE, HK, SG) Funds Transfer (Scheduled, Hot Payments) Service request module (implementation of more than 100 Service requests) Click to Call Service Generate Password through OTP Tax certificates download (Integration and session validation) UI revamp for ICICI Bank UK Responsibilities: Handling RIB for UK, Germany, Canada as an Application Owner.</li> <li> Co-ordinate with Business for requirement understanding.</li> <li> BRS study, feasibility and Acceptance.</li> <li> Discuss the approach with in-house Development team or vendor and get an approval on Cost and timelines.</li> <li> Provide an Impact analysis Preparation of System test Cases UAT testing Change management (VSS checkout checkins) Release on UAT to Business for testing, acceptance and Sign-Off Co-ordinate with deployment team for Staging movement and Production movement Documentations : Approach Document (b) System Testcases (c) Release Doc (d)Live Deployment docs Guide production support team for Live issues RCA Co-ordinating with other related teams like UBPS, CDCI, core banking.</li> <li> Troubleshooting and Responding to ad hoc exercises and Production issues.</li> <li> Handling Level 3(Application owner) escalations for severe Live issues Vendor co-ordination Co-ordinate with Business for Requirement understanding and project sign-off Training Received: Information Security: Web / Mobile application threats.</li> <li> Projects Implemented at Base Information Management Pvt.</li> <li> Ltd.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_490199321_3_319657494" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="490199321JTIT3"> Software Implementation Engineer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="490199321JSTD3"> Dec 2008</span> <span> to </span> <span class="jobdates" format="%b %Y" id="490199321EDDT3"> Jul 2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="490199321COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="490199321JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="490199321JSTA3" itemprop="addressRegion"> </span> </span> <span class="jobline" id="490199321JDES3" itemprop="description"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_490199321_4_319657505" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="490199321JTIT4"> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="490199321JSTD4"> Dec 2008</span> <span> to </span> <span class="jobdates" format="%b %Y" id="490199321EDDT4"> Jun 2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="490199321COMP4" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="490199321JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="490199321JSTA4" itemprop="addressRegion"> </span> </span> <span class="jobline" id="490199321JDES4" itemprop="description"> <ul> <li> Base E12 WSFA is a web based sales force automation solution to automate and make the sales process more effective and productive.</li> <li> It captures Sales Person's Day-to-day activities and generates useful reports for top management and sales department.</li> <li> Customized Solution for - Novartis India Ltd.</li> <li> Franco Indian pharmaceuticals 2.</li> <li> Project name : Customer Relationship Management (Web Based J2EE) CRM application is used for sale order booking ,tracking , delivery for company's products.</li> <li> It includes SMS based sales tracking.</li> <li> Customized Solution for - Novartis India Ltd. 3.</li> <li> Project name : Workflow Applications (Web Based J2EE) Workflow applications include solutions for company's internal use like Cash voucher approvals, Capital Expenditure approval process.</li> <li> This applications master data is based on SAP masters and transactions.</li> <li> So, we built up a Data bridge between our database and SAP database to synchronize the data.</li> <li> Customized Solution for - Alkem Labs Roles and responsibilities for all above projects : To communicate directly with the client and gather details of requirement.</li> <li> Documentation (URS,SRS).</li> <li> Designing screen layouts Interact with development team, QC team for effective solution.</li> <li> Impact analysis, Gap Analysis documentation.</li> <li> Test cases review.</li> <li> Application implementation on site.</li> <li> Pilot Run and User Acceptance testing.</li> <li> Application training, Go Live, Project sign-off.</li> <li> Work with end-users to define and execute test scenarios and ensure appropriate end user training.</li> <li> Technical Responsibilities: Provide detailed system requirement to client(Hardware/Software).</li> <li> Production Server Setup (Windows 2003 Server / RedHat Linux 2.5).</li> <li> Database setup (Oracle 10g R2.</li> <li> IBM DB2,MS SQL 2005).</li> <li> Standard database restore, Master Data preparation.</li> <li> Application server installation and configuration(Jboss 5.1.0.GA &amp; Tomcat6).</li> <li> Software deployments(ear,war etc.).</li> <li> Maintaining Versions and Deliverable.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC490199322" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC490199322"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_490199322_1_319657507" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="490199322DGRE1" itemprop="name"> Bachelor of Engineering</span> <span> , </span> <span class="programline" id="490199322STUY1"> Information Technology</span> <span class="datesWrapper"> <span class="jobdates" id="490199322GRYR1"> 6 2008</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="490199322SCHO1" itemprop="name"> University of Mumbai</span> <span class="joblocation jobcity" id="490199322SCIT1"> </span> <span class="joblocation jobstate" id="490199322SSTA1"> </span> <span class="joblocation jobstate" id="490199322SCNT1"> </span> </span> <span class="field" id="490199322FRFM1"> Integrated Trading and Manufacturing (ITM,An ERP by Base Information) BI Tool : BI Base (Business Intelligence tool by Base Information) Information Technology</span> </div> </div> </div> <div class="section" id="SECTION_PRIN490199341" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_PRIN490199341"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_490199341_1_319657508" style=" padding-top:0px; "> <div class="field singlecolumn" id="490199341FRFM1"> Comprehensive problem solving abilities, excellent verbal</div> </div> </div> <div class="section" id="SECTION_INTR490199342" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_INTR490199342"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_490199342_1_319657509" style=" padding-top:0px; "> <div class="field singlecolumn" id="490199342FRFM1"> Passport, Visa Details : Visa: L2 EAD Extracurricular activities : Actively participated in organizing collage events,Industrial Visits, Active member and volunteer for</div> </div> </div> <div class="section" id="SECTION_LANG490199350" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_LANG490199350"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_490199350_1_319657510" style=" padding-top:0px; "> <div class="field singlecolumn" id="490199350FRFM1"> English, Marathi, Hindi.</div> </div> </div> <div class="section" id="SECTION_SKLL490199351" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL490199351"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_490199351_1_319657512" style=" padding-top:0px; "> <div class="field singlecolumn" id="490199351FRFM1"> Go Live, ad, applications master, Approach, automate, automation, banking, BI, Business Intelligence, C, C++, Change management, competitive, CA, Hardware, Customer Relationship Management, CRM, Crystal Reports, Client, Databases, Database, delivery, Designing, Documentation, Eclipse, Editor, English, ERP, Funds, Hindi, HTML, IBM, DB2, IBM Websphere, Information Security, J2EE, Java, Jboss 5.1.0, Jboss, Languages, Linux, Market research, market, Marketing, MS Project, Windows 9, Windows, 2000, migration, Operating Systems, Oracle 9, Oracle, Developer, Oracle Enterprise Manager, Oracle SQL, PDF, Power Builder 9.0, Product Management, Rational Rose, Red hat 5, RedHat Linux 2.5, Requirement, Retail, Sales, SAP, SDLC, servers, SMS, Software Development, MS SQL Server, MS SQL, SQL, Tax, user training, Tomcat5, Tomcat6, Troubleshooting, UML, validation, Visio, Web Designing, Workflow, XML</div> </div> </div> <div class="section" id="SECTION_ADDI490199352" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ADDI490199352"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_490199352_1_319657513" style=" padding-top:0px; "> <div class="field singlecolumn" id="490199352FRFM1"> <ul> <li> PERSONAL DETAILS: Comprehensive problem solving abilities, excellent verbal</li> <li> written communication skills, ability to deal with people diplomatically, willingness to learn team facilitator hard worker. Name : Aaditya Vijay Hirurkar Date of Birth : 20th Oct-1985 Sex : Male Nationality : Indian Marital Status : Single </li> <li> Passport, Visa Details : Visa: L2 EAD Extracurricular activities : Actively participated in organizing collage events,Industrial Visits, Active member and volunteer for</li> </ul> </div> </div> </div> </div>

BANKING

RESEARCH ASSISTANT Summary Seeking a position in a research institution or a university Skills Managerial Accounting, Legal Environment of Business, Financial Management, Operations Management, Business Information Systems, Managerial Economics, Organizational Behavior and Management Processes, Quantitative Analysis for Business Decisions, Financial Statement Analysis, Marketing Management, Strategic Management, and Professional Paper and Presentation.Managerial Accounting, Legal Environment of Business, Financial Management, Operations Management, Business Information Systems, Managerial Economics, Organizational Behavior and Management Processes, Quantitative Analysis for Business Decisions, Financial Statement Analysis, Marketing Management, Strategic Management, and Professional Paper and Presentation.Microsoft Word Microsoft ExcelMicrosoft PowerPointMicrosoft ProjectMicrosoft AccessMicrosoft Outlook Express Experience 02/2005 to 05/2005 Research Assistant Company Name College of Business Administration and Economics, New Mexico State University, NM. Do market research, prepare and write business and marketing plans for start-up companies. Work under the supervision of Dr. Kevin Boberg, Associate Dean. 01/2002 to 01/2003 Officer Company Name Industrial and Commercial Bank of Vietnam (http://www.icb.com.vn) Translated banking documents in English to Vietnamese. Acted as an interpreter when needed. Developed and maintained the correspondent banking relationship with Russian banks. Kept track of loans borrowed from foreign banks. Worked on the Returnee project between Vietnam and the German Reconstruction Bank. Did other administrative and clerical work. 02/1999 to 02/2001 02/1999 Company Name Certificate of Liaison Officer by the Ministry of Trade, Vietnam (http://www.mot.gov.vn) Group Prize) in the National Students' Scientific Research Competition organized by the Ministry of Education and Training (http://www.moet.edu.vn). Innovative Medal for the Youth. 2 Page of 2. Education and Training 2005 Master of Business Administration New Mexico State University May 20, 2005 NM 4.00 2002 Bachelor of Economics Foreign Trade University － City Vietnam Recipient of the 2004-2005 Glen Yoquelet Scholarship, College of Business Administration and Economics, New Mexico State University, NM. Graduate Assistantship, College of Business Administration and Economics, New Mexico State University, NM. Activities and Honors Certificate of Liaison Officer by the Ministry of Trade, Vietnam (http://www.mot.gov.vn) Group Prize) in the National Students' Scientific Research Competition organized by the Ministry of Education and Training (http://www.moet.edu.vn).Innovative Medal for the Youth. Additional Information Awards, Honors and Achievement 2004

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1007329019" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1007329019_1_668422525" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="1007329019FNAM1"> </span> <span> </span> <span class="field" id="1007329019LNAM1"> RESEARCH ASSISTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1007329023" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1007329023"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1007329023_1_668422534" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="1007329023FRFM1"> Seeking a position in a research institution or a university</div> </div> </div> <div class="section" id="SECTION_HILT1007329024" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1007329024"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1007329024_1_668422535" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1007329024SKC11"> <ul> <li> Managerial Accounting, Legal Environment of Business, Financial Management, Operations Management, Business Information Systems, Managerial Economics, Organizational Behavior and Management Processes, Quantitative Analysis for Business Decisions, Financial Statement Analysis, Marketing Management, Strategic Management, and Professional Paper and Presentation.Managerial Accounting, Legal Environment of Business, Financial Management, Operations Management, Business Information Systems, Managerial Economics, Organizational Behavior and Management Processes, Quantitative Analysis for Business Decisions, Financial Statement Analysis, Marketing Management, Strategic Management, and Professional Paper and Presentation.Microsoft Word</li> <br/> </ul> </td> <td class="field twocol_2" id="1007329024SKC21"> Microsoft ExcelMicrosoft PowerPointMicrosoft ProjectMicrosoft AccessMicrosoft Outlook Express</td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1007329021" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1007329021"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1007329021_1_668422527" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1007329021JSTD1"> 02/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1007329021EDDT1"> 05/2005</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1007329021JTIT1"> Research Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1007329021COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="1007329021JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="1007329021JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="1007329021JDES1" itemprop="description"> <ul> <li> College of Business Administration and Economics, New Mexico State University, NM.</li> <li> Do market research, prepare and write business and marketing plans for start-up companies.</li> <li> Work under the supervision of Dr. Kevin Boberg, Associate Dean.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1007329021_2_668422528" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1007329021JSTD2"> 01/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1007329021EDDT2"> 01/2003</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1007329021JTIT2"> Officer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1007329021COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="1007329021JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="1007329021JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="1007329021JDES2" itemprop="description"> <ul> <li> Industrial and Commercial Bank of Vietnam (http://www.icb.com.vn) Translated banking documents in English to Vietnamese.</li> <li> Acted as an interpreter when needed.</li> <li> Developed and maintained the correspondent banking relationship with Russian banks.</li> <li> Kept track of loans borrowed from foreign banks.</li> <li> Worked on the Returnee project between Vietnam and the German Reconstruction Bank.</li> <li> Did other administrative and clerical work.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1007329021_3_668422529" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1007329021JSTD3"> 02/1999</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1007329021EDDT3"> 02/2001</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobline" id="1007329021JDES3" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1007329021_4_668422530" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1007329021JSTD4"> 02/1999</span> <span class="jobdates" format="%m/%Y" id="1007329021EDDT4"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1007329021COMP4" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="1007329021JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="1007329021JSTA4" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="1007329021JDES4" itemprop="description"> <ul> <li> Certificate of Liaison Officer by the Ministry of Trade, Vietnam (http://www.mot.gov.vn) Group Prize) in the National Students' Scientific Research Competition organized by the Ministry of Education and Training (http://www.moet.edu.vn).</li> <li> Innovative Medal for the Youth.</li> <li> 2 Page of 2.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1007329022" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1007329022"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1007329022_1_668422531" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1007329022GRYR1"> 2005</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1007329022DGRE1" itemprop="name"> Master of Business Administration</span> <span class="programline" id="1007329022STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1007329022SCHO1" itemprop="name"> New Mexico State University</span> <span class="joblocation jobcity" id="1007329022SCIT1"> </span> <span class="joblocation jobstate" id="1007329022SSTA1"> </span> <span class="joblocation jobstate" id="1007329022SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="1007329022FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1007329022_2_668422532" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1007329022GRYR2"> May 20, 2005</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1007329022DGRE2" itemprop="name"> NM</span> <span class="programline" id="1007329022STUY2"> </span> </span> <span class="paddedline"> <span class="field" id="1007329022FRFM2"> 4.00</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1007329022_3_668422533" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1007329022GRYR3"> 2002</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1007329022DGRE3" itemprop="name"> Bachelor of Economics</span> <span class="programline" id="1007329022STUY3"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1007329022SCHO3" itemprop="name"> Foreign Trade University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1007329022SCIT3"> City</span> <span class="joblocation jobstate" id="1007329022SSTA3"> </span> <span class="joblocation jobstate" id="1007329022SCNT3"> Vietnam</span> </span> <span class="paddedline"> <span class="field" id="1007329022FRFM3"> Recipient of the 2004-2005 Glen Yoquelet Scholarship, College of Business Administration and Economics, New Mexico State University, NM. Graduate Assistantship, College of Business Administration and Economics, New Mexico State University, NM.</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1007329025" style="padding-top:0px;"> </div> <div class="section" id="SECTION_AFIL1007329027" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL1007329027"> Activities and Honors</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1007329027_1_668424290" style="padding-top:0px;"> <div class="field singlecolumn" id="1007329027FRFM1"> <br/> <br/> Certificate of Liaison Officer by the Ministry of Trade, Vietnam (http://www.mot.gov.vn) Group Prize) in the National Students' Scientific Research Competition organized by the Ministry of Education and Training (http://www.moet.edu.vn).Innovative Medal for the Youth.</div> </div> </div> <div class="section" id="SECTION_ADDI1007329026" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI1007329026"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1007329026_1_668422537" style="padding-top:0px;"> <div class="field singlecolumn" id="1007329026FRFM1"> <ul> <li> Awards, Honors and Achievement 2004</li> </ul> </div> </div> </div> </div>

BANKING

FOUNDER AND PROJECT MANAGER Summary A result-driven, client-centric, and committed Client Services Officer with over seven years of experience in the financial services industry. Bringing expertise, enthusiasm, and passion to serve above and beyond client's needs, build relationships, and maximize potential profitability and productivity. Highlights *Client Services Management *Portfolio Management *Project Management *Securitization *Corporate Trust *Compliance *Asset-Backed Securities *Insurance *Cash & Collateral Management *General Accounting and Taxation *Strong interpersonal and collaborative skill *Microsoft Office with advanced Excel skills Accomplishments Created raving-fan clients through meticulously maintaining superior provision of excellent client services at all times while serving as a Client Service Officer at Deutsche Bank Achieved high satisfaction from top-tier clients and management for the administration of high-volume trust portfolios expanding department's branding and capacity while working as a Financial Analyst at American International Group Increased the manageability for more than 500 collateral trust accounts at American International Group Experience Founder and project manager October 2012 to June 2015 Company Name Directed and coordinated activities to build an online platform for Vietnam's SMEs and companies Fostered communication internationally with team members on project targets, achievements, and improvements Researched Vietnamese market to assess risk and opportunity to help develop and implement objectives Client Service Officer, Associate February 2007 to October 2012 Company Name - City , State Served as a primary contact for clients; and liaised with manager, trading desk, operations, custodians, and other related third-parties on a daily basis Produced daily report for collateral portfolios totaling over $1.7B utilizing Bloomberg and other in-house systems; and reported them timely and consistently to top-tier clients and upper management Managed monthly and quarterly P&I distribution for $10B of Asset-Backed Securities; served and executed daily administrative and transactional activities on behalf of the client as the primary Trustee; optimized daily investment in accordance with client's direction through an array of permissible short-term and longer-term instruments such as Commercial Paper, Time Deposits, Treasury Notes, Mutual Fund, and others financial products Received 100% client satisfaction rate and achieved all repeated businesses for 5 consecutive years Successfully administered and serviced a brand-new securitized product resulted in an expansion of department's capacity, visibility, and profit during a period of global economic and financial instability Ensured that certifications and reports are received timely and complied with regulatory requirements set forth in the Trust Agreements and/or other governing Legal Agreements Diligently monitored and ensured that account transactions were clear of red flags for fraud, embezzlement, money laundering, false accounting statements, organized crime, and terrorist financing Reviewed and involved in discussions of Legal Agreements, corporate trust insights, Dodd-Frank Act, SEC regulations and banking regulations with internal departments, other major banks and institutions Applied leadership skills through active participation in numerous projects for various system enhancements, cross-business connectivity, innovate services, and overall productivity and efficiency Involved with but not limited to account analysis, reconciliation, and Know Your Customer process Financial Analyst February 2004 to January 2006 Company Name - City , State Managed more than 100 corporate trust portfolios with a combined market value in excess of $15B and consisted of an eclectic variety of financial instruments Effectively administered and reported daily large trust funds for Morgan Stanley, Exxon Mobil Corporation, and Harvard and consistently received high satisfaction from clients and upper management Increased productivity and manageability for 700 collateral accounts through reorganization and restructure Coordinated, reviewed, and reconciled 30 high-profile cash collateral accounts and delivered before deadline Diligently reviewed assigned accounts for compliance with all reporting requirements. Recommended innovative alternatives to generate revenue and reduce unnecessary costs Achieved revenue growth for our department by taking on 10 additional reinsurance collateral accounts Education B.S : Finance , 2004 Rutgers University, Rutgers Business School - State Finance Certified Corporate Trust Specialist, American Bankers Association, New York 2011 Professional Affiliations Women On Wall Street, Princeton in Asia, local charities in Vietnam, Member Since 2007 Business English for Professionals and Entrepreneurs, Founder Since 2015 Vietnam Entrepreneurs of Today and Tomorrow Network, Founder Since 2014 Related Strengths • Excellence client orientation • Work well in a high paced and high pressure environment • Strong problem solving and creative thinking • Technically savvy

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME642363849" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_642363849_1_418080611" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="642363849FNAM1"> </span> <span> </span> <span class="field" id="642363849LNAM1"> FOUNDER AND PROJECT MANAGER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM642363851" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM642363851"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_642363851_1_418080618" style="padding-top:0px;"> <div class="field singlecolumn" id="642363851FRFM1"> <p align="LEFT"> A result-driven, client-centric, and committed Client Services Officer with over seven years of experience in the financial services industry. Bringing expertise, enthusiasm, and passion to serve above and beyond client's needs, build relationships, and maximize potential profitability and productivity.</p> </div> </div> </div> <div class="section" id="SECTION_HILT642363852" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT642363852"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_642363852_1_418080620" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="642363852SKC11"> <p align="LEFT"> *Client Services Management </p> <p align="LEFT"> *Portfolio Management </p> <p align="LEFT"> *Project Management </p> <p align="LEFT"> *Securitization </p> <p align="LEFT"> *Corporate Trust </p> <p align="LEFT"> *Compliance </p> </td> <td class="field twocol_2 charspace" id="642363852SKC21"> <p align="LEFT"> *Asset-Backed Securities </p> <p align="LEFT"> *Insurance </p> <p align="LEFT"> *Cash &amp; Collateral Management</p> <p align="LEFT"> *General Accounting and Taxation </p> <p align="LEFT"> *Strong interpersonal and collaborative skill </p> <p align="LEFT"> *Microsoft Office with advanced Excel skills</p> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM642364180" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM642364180"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_642364180_1_418120461" style="padding-top:0px;"> <div class="field singlecolumn" id="642364180FRFM1"> <ul> <li> Created raving-fan clients through meticulously maintaining superior provision of excellent client services at all times while serving as a Client Service Officer at Deutsche Bank</li> <li> Achieved high satisfaction from top-tier clients and management for the administration of high-volume trust portfolios expanding department's branding and capacity while working as a Financial Analyst at American International Group</li> <li> Increased the manageability for more than 500 collateral trust accounts at American International Group </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR642363853" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR642363853"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_642363853_1_418080613" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="642363853JTIT1"> Founder and project manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="642363853JSTD1"> October 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="642363853EDDT1"> June 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="642363853COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="642363853JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="642363853JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="642363853JDES1" itemprop="description"> <ul> <li> Directed and coordinated activities to build an online platform for Vietnam's SMEs and companies</li> <li> Fostered communication internationally with team members on project targets, achievements, and improvements</li> <li> Researched Vietnamese market to assess risk and opportunity to help develop and implement objectives</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_642363853_2_418080614" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="642363853JTIT2"> Client Service Officer, Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="642363853JSTD2"> February 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="642363853EDDT2"> October 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="642363853COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="642363853JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="642363853JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="642363853JDES2" itemprop="description"> <ul> <li> Served as a primary contact for clients; and liaised with manager, trading desk, operations, custodians, and other related third-parties on a daily basis</li> <li> Produced daily report for collateral portfolios totaling over $1.7B utilizing Bloomberg and other in-house systems; and reported them timely and consistently to top-tier clients and upper management</li> <li> Managed monthly and quarterly P&amp;I distribution for $10B of Asset-Backed Securities; served and executed daily administrative and transactional activities on behalf of the client as the primary Trustee; optimized daily investment in accordance with client's direction through an array of permissible short-term and longer-term instruments such as Commercial Paper, Time Deposits, Treasury Notes, Mutual Fund, and others financial products </li> <li> Received 100% client satisfaction rate and achieved all repeated businesses for 5 consecutive years </li> <li> Successfully administered and serviced a brand-new securitized product resulted in an expansion of department's capacity, visibility, and profit during a period of global economic and financial instability </li> <li> Ensured that certifications and reports are received timely and complied with regulatory requirements set forth in the Trust Agreements and/or other governing Legal Agreements</li> <li> Diligently monitored and ensured that account transactions were clear of red flags for fraud, embezzlement, money laundering, false accounting statements, organized crime, and terrorist financing</li> <li> Reviewed and involved in discussions of Legal Agreements, corporate trust insights, Dodd-Frank Act, SEC regulations and banking regulations with internal departments, other major banks and institutions </li> <li> Applied leadership skills through active participation in numerous projects for various system enhancements, cross-business connectivity, innovate services, and overall productivity and efficiency </li> <li> Involved with but not limited to account analysis, reconciliation, and Know Your Customer process</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_642363853_3_418080615" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="642363853JTIT3"> Financial Analyst</span> <br/> <span> <span class="jobdates" format="%B %Y" id="642363853JSTD3"> February 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="642363853EDDT3"> January 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="642363853COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="642363853JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="642363853JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="642363853JDES3" itemprop="description"> <ul> <li> Managed more than 100 corporate trust portfolios with a combined market value in excess of $15B and consisted of an eclectic variety of financial instruments </li> <li> Effectively administered and reported daily large trust funds for Morgan Stanley, Exxon Mobil Corporation, and Harvard and consistently received high satisfaction from clients and upper management</li> <li> Increased productivity and manageability for 700 collateral accounts through reorganization and restructure </li> <li> Coordinated, reviewed, and reconciled 30 high-profile cash collateral accounts and delivered before deadline </li> <li> Diligently reviewed assigned accounts for compliance with all reporting requirements.</li> <li> Recommended innovative alternatives to generate revenue and reduce unnecessary costs</li> <li> Achieved revenue growth for our department by taking on 10 additional reinsurance collateral accounts </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC642363854" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC642363854"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_642363854_1_418080617" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="642363854DGRE1" itemprop="name"> B.S</span> <span> : </span> <span class="programline" dependency="STUY" id="642363854STUY1"> Finance</span> <span> , </span> <span class="jobdates" id="642363854GRYR1"> 2004</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="642363854SCHO1" itemprop="name"> Rutgers University, Rutgers Business School</span> <span> - </span> <span class="joblocation jobcity" id="642363854SCIT1"> </span> <span class="joblocation jobstate" id="642363854SSTA1"> State</span> <span class="joblocation jobstate" id="642363854SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="642363854FRFM1"> <p align="LEFT"> Finance Certified Corporate Trust Specialist, American Bankers Association, New York 2011</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL642363855" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL642363855"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_642363855_1_418080619" style="padding-top:0px;"> <div class="field singlecolumn" id="642363855FRFM1"> <p align="LEFT"> Women On Wall Street, Princeton in Asia, local charities in Vietnam, Member Since 2007</p> <p align="LEFT"> Business English for Professionals and Entrepreneurs, Founder Since 2015</p> <p align="LEFT"> Vietnam Entrepreneurs of Today and Tomorrow Network, Founder Since 2014</p> </div> </div> </div> <div class="section" id="SECTION_SKLL642363856" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL642363856"> Related Strengths</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_642363856_1_418080621" style="padding-top:0px;"> <div class="field singlecolumn" id="642363856FRFM1"> <p align="LEFT"> • Excellence client orientation </p> <p align="LEFT"> • Work well in a high paced and high pressure environment</p> <p align="LEFT"> • Strong problem solving and creative thinking</p> <p align="LEFT"> • Technically savvy</p> <br/> </div> </div> </div> </div>

BANKING

SVP, REGIONAL SALES DIRECTOR WEALTH MANAGEMENT Executive Profile * Exceptional follow-through abilities and detail oriented; able to plan and foresee strategies from concept to successful completion * Versatile; proven ability to manage multiple projects * Able to build lasting rapport; posses strong interpersonal skills; able to work effectively with individuals on all levels, effective motivator of self and others * Capable speaker and communicator, with refined skills in presentations, education, and client relations building * A resource person, problem solver, trouble shooter and a creative turnaround banker * Self-assured, confident, dependable and responsible in pursuing and closing sales; thrive in challenging situations requiring the ability to learn new skills Associate with an organization that will benefit from my initiatives, capabilities and contributions, ultimately qualifying for advancement and increased decision-making responsibilities: Core Accomplishments Developing business within emerging and highly competitive business market; outstanding presentation, leadership qualifications Responsible of managing a team of 24 relationship managers for delivering personalized financial strategies to affluent clientele through banking and borrowing needs, as well as, investments services. My responsibility and accountability is to manage a team that service a portfolio of affluent households with investable assets of $500, 000 up to $2,000,000 . The primary objective of this trusted advisor is to grow client assets, retain and acquire new clients through being the single point of contact for all banking needs.. This role will require a holistic delivery of outstanding service and sales solutions to meet clients' financial needs and goals Professional Experience Company Name September 2014 to Current SVP, Regional Sales Director Wealth Management City , State Responsible of managing a team of 24 relationship managers for delivering personalized financial strategies to affluent clientele through banking and borrowing needs, as well as, investments services. My responsibility and accountability is to manage a team that service a portfolio of affluent households with investable assets of $500, 000 up to $2,000,000 . The primary objective of this trusted advisor is to grow client assets, retain and acquire new clients through being the single point of contact for all banking needs.. This role will require a holistic delivery of outstanding service and sales solutions to meet clients' financial needs and goals. Company Name April 2014 to September 2014 SVP, Group Leader City , State Managed Citizens Bank's Business Banking Contact Center in RI and PA, this was a Short term project to enhance the client experience and to create efficiencies in all Phonebank related sales activities. Total FTE responsible 210 Company Name April 2004 to March 2014 SVP, Regional Manager-Business Banking Group City , State * Manage a team of 21 Business Banking Officers in Boston Downtown Region * Member of Citizens Management advisory council. Company Name January 2002 to April 2004 Business Banking Officer City , State Company Name April 2000 to December 2001 Branch Business Banker City , State Company Name January 1997 to January 1999 Department Head, Men's Wear City , State * Managed a sales staff of 15 and established a follow-up program for the sales team * Expanded Dockers Men's Wear business from $2 mil to $3 mil while maintaining gross margin in excess of 50% * Analyze needs, submit recommendations and implement cost-effective programs encompassing market research, sale support materials and customer services Education Babson College Executive Education 2011 MA : Executive Leadership Management Programme Babson College Executive Education Executive Leadership Management Programme 2011 Investment Licenses Series 7 & Producers Life and Health registered in MA Commercial Lending Training Program 2008 Citizens Bank Commercial Lending Training Program, Citizens Bank, 2008 Moody's Analytic's, inc.. University of Ottawa 1997 BSc : Economics BSc Economics 1997 University of Ottawa Professional Affiliations Citizens Management advisory council Presentations Capable speaker and communicator, with refined skills in presentations, education, and client relations building. Skills Sales, Market Research, Sales Staff, Sales Team, The Sales, And Sales, Clients, Regional Sales, Sales Director, Solutions, Wealth Management, Class, Client Relations, Closing, Closing Sales, Coaching, Comprehensive Large Array Data Stewardship System, Confident, Credit, Customer Service, Detail Oriented, Exceed, Journal, Leads, Problem Solver, Receptionist, Retail Sales, Self Motivated, Territory, The Sale, Sales Activities, Series 6, Series 7

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME580788860" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_580788860_1_378085507" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="580788860FNAM1"> </span> <span> </span> <span class="field" id="580788860LNAM1"> SVP, REGIONAL SALES DIRECTOR WEALTH MANAGEMENT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM580788862" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM580788862"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_580788862_1_378085509" style=" padding-top:0px; "> <div class="field singlecolumn" id="580788862FRFM1"> * Exceptional follow-through abilities and detail oriented; able to plan and foresee strategies from concept to successful completion * Versatile; proven ability to manage multiple projects * Able to build lasting rapport; posses strong interpersonal skills; able to work effectively with individuals on all levels, effective motivator of self and others * Capable speaker and communicator, with refined skills in presentations, education, and client relations building * A resource person, problem solver, trouble shooter and a creative turnaround banker * Self-assured, confident, dependable and responsible in pursuing and closing sales; thrive in challenging situations requiring the ability to learn new skills Associate with an organization that will benefit from my initiatives, capabilities and contributions, ultimately qualifying for advancement and increased decision-making responsibilities:</div> </div> </div> <div class="section" id="SECTION_HILT580788863" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM580788870" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM580788870"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_580788870_1_378085510" style=" padding-top:0px; "> <div class="field singlecolumn" id="580788870FRFM1"> <ul> <li> Developing business within emerging and highly competitive business market; outstanding presentation, leadership qualifications</li> <li> Responsible of managing a team of 24 relationship managers for delivering personalized financial strategies to affluent clientele through banking and borrowing needs, as well as, investments services. My responsibility and accountability is to manage a team that service a portfolio of affluent households with investable assets of $500, 000 up to $2,000,000 . The primary objective of this trusted advisor is to grow client assets, retain and acquire new clients through being the single point of contact for all banking needs.. This role will require a holistic delivery of outstanding service and sales solutions to meet clients' financial needs and goals</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR580788864" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR580788864"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_580788864_1_378085512" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="580788864COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="580788864JSTD1"> September 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="580788864EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="580788864JTIT1"> SVP, Regional Sales Director Wealth Management</span> <br/> <span class="joblocation jobcity" id="580788864JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="580788864JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="580788864JDES1" itemprop="description"> Responsible of managing a team of 24 relationship managers for delivering personalized financial strategies to affluent clientele through banking and borrowing needs, as well as, investments services. My responsibility and accountability is to manage a team that service a portfolio of affluent households with investable assets of $500, 000 up to $2,000,000 . The primary objective of this trusted advisor is to grow client assets, retain and acquire new clients through being the single point of contact for all banking needs.. This role will require a holistic delivery of outstanding service and sales solutions to meet clients' financial needs and goals.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_580788864_2_378085513" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="580788864COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="580788864JSTD2"> April 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="580788864EDDT2"> September 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="580788864JTIT2"> SVP, Group Leader</span> <br/> <span class="joblocation jobcity" id="580788864JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="580788864JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="580788864JDES2" itemprop="description"> Managed Citizens Bank's Business Banking Contact Center in RI and PA, this was a Short term project to enhance the client experience and to create efficiencies in all Phonebank related sales activities. Total FTE responsible 210</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_580788864_3_378085514" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="580788864COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="580788864JSTD3"> April 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="580788864EDDT3"> March 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="580788864JTIT3"> SVP, Regional Manager-Business Banking Group</span> <br/> <span class="joblocation jobcity" id="580788864JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="580788864JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="580788864JDES3" itemprop="description"> * Manage a team of 21 Business Banking Officers in Boston Downtown Region * Member of Citizens Management advisory council.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_580788864_4_378477503" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="580788864COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="580788864JSTD4"> January 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="580788864EDDT4"> April 2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="580788864JTIT4"> Business Banking Officer</span> <br/> <span class="joblocation jobcity" id="580788864JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="580788864JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="580788864JDES4" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_580788864_5_378498765" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="580788864COMP5" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="580788864JSTD5"> April 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="580788864EDDT5"> December 2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="580788864JTIT5"> Branch Business Banker</span> <br/> <span class="joblocation jobcity" id="580788864JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="580788864JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="580788864JDES5" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_580788864_6_378085520" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="580788864COMP6" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="580788864JSTD6"> January 1997</span> <span> to </span> <span class="jobdates" format="%B %Y" id="580788864EDDT6"> January 1999</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="580788864JTIT6"> Department Head, Men's Wear</span> <br/> <span class="joblocation jobcity" id="580788864JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="580788864JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="580788864JDES6" itemprop="description"> * Managed a sales staff of 15 and established a follow-up program for the sales team * Expanded Dockers Men's Wear business from $2 mil to $3 mil while maintaining gross margin in excess of 50% * Analyze needs, submit recommendations and implement cost-effective programs encompassing market research, sale support materials and customer services</span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC580788865" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC580788865"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_580788865_1_378085528" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="580788865SCHO1" itemprop="name"> Babson College Executive Education</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="580788865GRYR1"> 2011</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="580788865DGRE1" itemprop="name"> MA</span> <span> : </span> <span class="programline" id="580788865STUY1"> Executive Leadership Management Programme</span> </span> <span class="paddedline"> <span class="field" id="580788865FRFM1"> Babson College Executive Education Executive Leadership Management Programme 2011 Investment Licenses Series 7 &amp; Producers Life and Health registered in MA</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_580788865_2_378085527" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="580788865SCHO2" itemprop="name"> Commercial Lending Training Program</span> <span class="datesWrapper"> <span class="jobdates" id="580788865GRYR2"> 2008</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="580788865DGRE2" itemprop="name"> </span> <span class="programline" id="580788865STUY2"> Citizens Bank</span> </span> <span class="paddedline"> <span class="field" id="580788865FRFM2"> Commercial Lending Training Program, Citizens Bank, 2008 Moody's Analytic's, inc..</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_580788865_3_378085525" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="580788865SCHO3" itemprop="name"> University of Ottawa</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="580788865GRYR3"> 1997</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="580788865DGRE3" itemprop="name"> BSc</span> <span> : </span> <span class="programline" id="580788865STUY3"> Economics</span> </span> <span class="paddedline"> <span class="field" id="580788865FRFM3"> BSc Economics 1997 University of Ottawa</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL580788866" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL580788866"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_580788866_1_378085529" style=" padding-top:0px; "> <div class="field singlecolumn" id="580788866FRFM1"> <p align="LEFT"> Citizens Management advisory council</p> </div> </div> </div> <div class="section" id="SECTION_PRES580788871" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRES580788871"> Presentations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_580788871_1_378085511" style=" padding-top:0px; "> <div class="field singlecolumn" id="580788871FRFM1"> <p align="LEFT"> Capable speaker and communicator, with refined skills in presentations, education, and client relations building.</p> </div> </div> </div> <div class="section" id="SECTION_SKLL580788889" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL580788889"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_580788889_1_378085530" style=" padding-top:0px; "> <div class="field singlecolumn" id="580788889FRFM1"> <p align="LEFT"> Sales, Market Research, Sales Staff, Sales Team, The Sales, And Sales, Clients, Regional Sales, Sales Director, Solutions, Wealth Management, Class, Client Relations, Closing, Closing Sales, Coaching, Comprehensive Large Array Data Stewardship System, Confident, Credit, Customer Service, Detail Oriented, Exceed, Journal, Leads, Problem Solver, Receptionist, Retail Sales, Self Motivated, Territory, The Sale, Sales Activities, Series 6, Series 7</p> </div> </div> </div> </div>

BANKING

MEMBER SERVICES REPRESENTATIVE Summary Skilled relationship-builder who is able to establish easy rapport with customers, building trust and respect. Highly service-oriented individual who is responsive to need and thorough in follow-through. Organized, effective multitasker with excellent coordination skills and a keen attention to detail. Experience Member Services Representative 03/2015 － Current Company Name City , State Promoted from Cashier to Lead Cashier to help train staff and facilitated huddles in the morning (Meijer). Among the top 10% advisers in Telephone Banking in 2011 and 2012 Peer coach for new and other existing employees Peer to Peer Winner (JP Morgan Chase). Received "Best of the Best" Award for Outstanding Customer Service in 2012 (JP Morgan Chase). In 2013 and 2014 ranked in the top 5 of Columbus Fraud Analysts with zero bottom box/ Subject Matter Expert for new and existing employees (JP Morgan Chase). Led and facilitate team meetings in the absence of a manager (JP Morgan Chase). In 2015 promoted from Member Service Representative Trainee to Member Service Representative (OPERS). Responds to inbound telephone inquiries from members, benefit recipients, and others regarding all OPERS benefits and services. Provides benefit information necessary for members to make informed life-path decisions regarding benefit selection, account changes, etc. Promotes self-service and benefit awareness by promoting resources such as the Member Benefits System and the OPERS website, and providing assistance in navigation of those sites Fosters a strong customer service and team-oriented work environment. Takes ownership by following through and ensuring timely and quality service. Risk Operations Analyst II 08/2014 － 02/2015 Company Name City , State Pinpointed fraud trends specific to online money movement and communicated information to colleagues within department. Researched monetary transactions made at Chase.com, ensuring validity of transactions and security of customer accounts. Collaborated across lines of business within Chase to better serve customers and reduce delay in online money movement. Risk Operations Analyst 07/2013 － 08/2014 Company Name City , State Answer high volume incoming calls from internal Chase colleagues and account holders who require assistance with deposit holds, New Account Screening, Fraud Activity, Account Restrictions, AML Closures, Kiting and AAU Closures. Detect fraud to prevent loss for the customer and Chase, by reviewing necessary documents and investigate account activity as wells as the history of the account holder. Adhere to regulatory, legal and bank requirements. Screen accounts to ensure, the customer meet and comply with KYC policy and procedure of Chase and to verify no risky business is/or has been initiated, which could pose a potential risk to the bank. Provide peer coaching, walk the floor as a SME to provide assistance to analyst with complex customer issues and assist new hires once on the production floor. Senior Service Specialist 12/2012 － 06/2013 Company Name City , State Enforced relief to the customers by reviewing the situation, ensuring consumer satisfaction throughout the de-escalation process. Investigate and solve customers' long-standing or complex problems. Duties included working with site leaders to investigate complaints and suggest improvements. Identify and highlight issues that impact policies, processes and procedures for the necessary changes/improvements. Maintain accurate and timely records of correspondence or discussions with the customers in various systems. Customer Service Specialist 01/2010 － 11/2012 Company Name City , State Remained up to date for developments and changes in products, services, policies and procedures by reading job aid guides, attending briefing/meetings and completing courses. Participated in a variety of special projects as requested by management, including piloting system and/or process improvements. Demonstrated appropriate and professional phone skills. Exhibited composure and patience. Received inbound calls, volume of 80-150 daily. Make sure the customers understand all products and services. Duties included keeping clients current and up to date with personal, CD, and/or business accounts, credit card, auto/ school/mortgage loans, and/or line of credit accounts, in a professional detailed manner. Process orders for customers, debit/credit/liquid cards, checks, check registers, account and/or tax statement. Online trouble shooting, helping the customer navigate Chase online Duties included but not limited to password and code resets, access to accounts online, account alerts via text or email. Create claims for customers and follow up with claim making sure any incorrect charge is corrected. Meeting each goal for every month duties included but not limited to: maintaining low handle time on the phone, and maintaining great Customer surveys. Having team meetings twice a month to give ideas for better service and share experience's to learn from. Peer coaching new hired bankers. Intern 06/2008 － 08/2008 Company Name City , State Develop and prepare packets containing information about social service agencies, assistance organizations, and programs that might be useful for inmates or offenders. Write reports describing offenders' progress. Customer Service Specialist 10/2004 － 02/2010 Company Name City , State Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Assist customers by providing information and resolving their complaints. Answer customers' questions, and provide information on procedures or policies. Issue receipts, refunds, credits, or change due to customers. Sell tickets and other items to customers. Process merchandise returns and exchanges. Cash checks for customers. Education 2008 Associate of Arts : Wright State University - Criminal Justice Sociology City , State Criminal Justice Sociology Skills analyst, Banking, Benefits, Cashier, CD, coach, coaching, com, credit, clients, Customer Service, debit, email, Issue receipts, legal, meetings, access, money, mortgage loans, navigation, policies, processes, progress, quality, reading, surveys, tax, Telephone, phone skills, phone, trouble shooting, website

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME919091984" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_919091984_1_603681337" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="919091984FNAM1"> </span> <span> </span> <span class="field" id="919091984LNAM1"> MEMBER SERVICES REPRESENTATIVE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM919091991" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM919091991"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_919091991_1_603681348" style="padding-top:0px;"> <div class="field singlecolumn" id="919091991FRFM1"> Skilled relationship-builder who is able to establish easy rapport with customers, building trust and respect. Highly service-oriented individual who is responsive to need and thorough in follow-through. Organized, effective multitasker with excellent coordination skills and a keen attention to detail.</div> </div> </div> <div class="section" id="SECTION_HILT919091993" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM919092267" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR919091986" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR919091986"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_919091986_1_603681339" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="919091986JTIT1"> Member Services Representative</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="919091986JSTD1"> 03/2015</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="919091986EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="919091986COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="919091986JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="919091986JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="919091986JDES1" itemprop="description"> <ul> <li> Promoted from Cashier to Lead Cashier to help train staff and facilitated huddles in the morning (Meijer).</li> <li> Among the top 10% advisers in Telephone Banking in 2011 and 2012 Peer coach for new and other existing employees Peer to Peer Winner (JP Morgan Chase).</li> <li> Received "Best of the Best" Award for Outstanding Customer Service in 2012 (JP Morgan Chase).</li> <li> In 2013 and 2014 ranked in the top 5 of Columbus Fraud Analysts with zero bottom box/ Subject Matter Expert for new and existing employees (JP Morgan Chase).</li> <li> Led and facilitate team meetings in the absence of a manager (JP Morgan Chase).</li> <li> In 2015 promoted from Member Service Representative Trainee to Member Service Representative (OPERS).</li> <li> Responds to inbound telephone inquiries from members, benefit recipients, and others regarding all OPERS benefits and services.</li> <li> Provides benefit information necessary for members to make informed life-path decisions regarding benefit selection, account changes, etc.</li> <li> Promotes self-service and benefit awareness by promoting resources such as the Member Benefits System and the OPERS website, and providing assistance in navigation of those sites Fosters a strong customer service and team-oriented work environment.</li> <li> Takes ownership by following through and ensuring timely and quality service.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_919091986_2_603681341" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="919091986JTIT2"> Risk Operations Analyst II</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="919091986JSTD2"> 08/2014</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="919091986EDDT2"> 02/2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="919091986COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="919091986JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="919091986JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="919091986JDES2" itemprop="description"> <ul> <li> Pinpointed fraud trends specific to online money movement and communicated information to colleagues within department.</li> <li> Researched monetary transactions made at Chase.com, ensuring validity of transactions and security of customer accounts.</li> <li> Collaborated across lines of business within Chase to better serve customers and reduce delay in online money movement.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_919091986_3_603681342" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="919091986JTIT3"> Risk Operations Analyst</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="919091986JSTD3"> 07/2013</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="919091986EDDT3"> 08/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="919091986COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="919091986JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="919091986JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="919091986JDES3" itemprop="description"> <ul> <li> Answer high volume incoming calls from internal Chase colleagues and account holders who require assistance with deposit holds, New Account Screening, Fraud Activity, Account Restrictions, AML Closures, Kiting and AAU Closures.</li> <li> Detect fraud to prevent loss for the customer and Chase, by reviewing necessary documents and investigate account activity as wells as the history of the account holder.</li> <li> Adhere to regulatory, legal and bank requirements.</li> <li> Screen accounts to ensure, the customer meet and comply with KYC policy and procedure of Chase and to verify no risky business is/or has been initiated, which could pose a potential risk to the bank.</li> <li> Provide peer coaching, walk the floor as a SME to provide assistance to analyst with complex customer issues and assist new hires once on the production floor.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_919091986_4_603681343" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="919091986JTIT4"> Senior Service Specialist</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="919091986JSTD4"> 12/2012</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="919091986EDDT4"> 06/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="919091986COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="919091986JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="919091986JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="919091986JDES4" itemprop="description"> <ul> <li> Enforced relief to the customers by reviewing the situation, ensuring consumer satisfaction throughout the de-escalation process.</li> <li> Investigate and solve customers' long-standing or complex problems.</li> <li> Duties included working with site leaders to investigate complaints and suggest improvements.</li> <li> Identify and highlight issues that impact policies, processes and procedures for the necessary changes/improvements.</li> <li> Maintain accurate and timely records of correspondence or discussions with the customers in various systems.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_919091986_5_603681344" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="919091986JTIT5"> Customer Service Specialist</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="919091986JSTD5"> 01/2010</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="919091986EDDT5"> 11/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="919091986COMP5" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="919091986JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="919091986JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="919091986JDES5" itemprop="description"> <ul> <li> Remained up to date for developments and changes in products, services, policies and procedures by reading job aid guides, attending briefing/meetings and completing courses.</li> <li> Participated in a variety of special projects as requested by management, including piloting system and/or process improvements.</li> <li> Demonstrated appropriate and professional phone skills.</li> <li> Exhibited composure and patience.</li> <li> Received inbound calls, volume of 80-150 daily.</li> <li> Make sure the customers understand all products and services.</li> <li> Duties included keeping clients current and up to date with personal, CD, and/or business accounts, credit card, auto/ school/mortgage loans, and/or line of credit accounts, in a professional detailed manner.</li> <li> Process orders for customers, debit/credit/liquid cards, checks, check registers, account and/or tax statement.</li> <li> Online trouble shooting, helping the customer navigate Chase online Duties included but not limited to password and code resets, access to accounts online, account alerts via text or email.</li> <li> Create claims for customers and follow up with claim making sure any incorrect charge is corrected.</li> <li> Meeting each goal for every month duties included but not limited to: maintaining low handle time on the phone, and maintaining great Customer surveys.</li> <li> Having team meetings twice a month to give ideas for better service and share experience's to learn from.</li> <li> Peer coaching new hired bankers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_919091986_6_603681346" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="919091986JTIT6"> Intern</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="919091986JSTD6"> 06/2008</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="919091986EDDT6"> 08/2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="919091986COMP6" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="919091986JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="919091986JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="919091986JDES6" itemprop="description"> <ul> <li> Develop and prepare packets containing information about social service agencies, assistance organizations, and programs that might be useful for inmates or offenders.</li> <li> Write reports describing offenders' progress.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_919091986_7_603681345" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="919091986JTIT7"> Customer Service Specialist</span> <span class="statesWrapper"> <span class="jobdates" format="%m/%Y" id="919091986JSTD7"> 10/2004</span> <span> － </span> <span class="jobdates" format="%m/%Y" id="919091986EDDT7"> 02/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="919091986COMP7" itemprop="name"> Company Name</span> <span> </span> <span class="statesWrapper"> <span class="joblocation jobcity" id="919091986JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="919091986JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="919091986JDES7" itemprop="description"> <ul> <li> Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.</li> <li> Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.</li> <li> Receive payment by cash, check, credit cards, vouchers, or automatic debits.</li> <li> Assist customers by providing information and resolving their complaints.</li> <li> Answer customers' questions, and provide information on procedures or policies.</li> <li> Issue receipts, refunds, credits, or change due to customers.</li> <li> Sell tickets and other items to customers.</li> <li> Process merchandise returns and exchanges.</li> <li> Cash checks for customers.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC919091990" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC919091990"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_919091990_1_603681347" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="statesWrapper"> <span class="jobdates eduDate" id="919091990GRYR1"> 2008</span> </span> <span class="degree" id="919091990DGRE1" itemprop="name"> Associate of Arts</span> <span class="degree"> :</span> <span class="companyname companyname_educ" id="919091990SCHO1" itemprop="name"> Wright State University</span> <span class="degree"> - </span> <span class="programline" id="919091990STUY1"> Criminal Justice Sociology</span> </span> <span class="paddedline"> <span class="eduLocation" id="919091990SCIT1"> City</span> <span> , </span> <span class="eduLocation" id="919091990SSTA1"> State</span> <span class="eduLocation" id="919091990SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="919091990FRFM1"> Criminal Justice Sociology</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL919091992" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL919091992"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_919091992_1_603681349" style="padding-top:0px;"> <div class="field singlecolumn" id="919091992FRFM1"> analyst, Banking, Benefits, Cashier, CD, coach, coaching, com, credit, clients, Customer Service, debit, email, Issue receipts, legal, meetings, access, money, mortgage loans, navigation, policies, processes, progress, quality, reading, surveys, tax, Telephone, phone skills, phone, trouble shooting, website</div> </div> </div> </div>

BANKING

VICE PRESIDENT OF MEMBERSHIP Professional Summary Talented business development professional with over 10 years of experience in different facets of Business Development, including sales, marketing, and product management. Outstanding communicator with the natural ability to build and develop strategic relationships with key contacts, including corporations, foundations, endowments, and high-net worth individuals. Proven track record securing new business. Core Qualifications Proficient in the Moves Management Fundraising Process *Proficient in MAC OS, Windows Vista and XP, MS Office (Word, PowerPoint, Excel, Access, Project, and Outlook), Advanced Internet Skills Experience 01/2015 to Current Company Name － City , State Design a fund development plan using move management, including social media campaign. Manage a portfolio of manager donors and prospects. Participate in various national events to promote the organization including national legislative days and United Nation days. Vice President of Membership , 06/2013 to Current Company Name － City , State Design, implement and facilitate a strategic membership development plan Collaborate with fundraising and public relations committees to further develop the brand of NCBW Coordinate Community Relations activities Implement and facilitate a strategic membership development plan for NCBW Participate in various community events and projects to promote the organization Manage membership retention and reclamation strategies. Board of Directors , 06/2013 to Current Company Name － City , State Collaborate with sales and grow new chamber members in the East area of Charlotte Develop relationships with top business stakeholders in the east Charlotte region Initiate and provide leadership in the development of programming in the chapter that promotes the objectives of the Chamber of Commerce, and motivate others to reinvest in the initiatives within the business community Develop chapter sponsors to fund programming and chamber events Coordinate Community Relations activities October. Commercial Relationship Manager , 06/2013 to Current Company Name － City , State Manage business relationships for business clients that are between 5 to 15 Million in revenues Maintains primary relationship contact for a portfolio of 75 existing clients Delivered year over year growth of 20% Identifies and facilitate the cross-selling effort of all bank's services. Monitor on an ongoing basis, information concerning customer performance, abilities, and the industry to determine that loan is an acceptable risk Participate in various community organizations and projects to promote the image of the bank Develop relationship with community partners to further build the brand and develop business for SunTrust. Work Officer, Assistant Vice President , 06/2012 to 06/2013 Company Name － City , State Increased active SunTrust at Work company participants through outside sales calls within the market to gain new business clients and maintain and expand existing bank retail, business banking, commercial and other line of business client relationships. Developed a regional business plan for SunTrust at Work account acquisition Onboarded 62 new SunTrust at Work companies since mid-July 2012 Created and Delivered internal training and scripting for SunTrust at Work for retail area teams Work on internal marketing taskforce and consulted with training company on internal SunTrust at Work training objectives and execution Perform and schedule onsite employee educational financial literacy seminars and account enrollments. Sales Officer, Assistant Vice President , 02/2010 to 06/2012 Company Name － City , State Developed regional BB&T @ Work account acquisition business plan and executed internal training for retail team Grew transactional accounts and retail health savings accounts portfolio by 3,136 and grew account balances by $8,999,043 in 2011 through onsite employee presentations through the BB&T @ Work Program. Delivered 1.2 million in fee based revenue through the BB&T @ Work program retail account portfolio. Ranked number 3 region out of 36 regions for February 2012 having over 600 accounts and $1.96 million dollars in account balances. Manage relationship bankers in 23 branches in the BB&T @ Work relationship banker champion program capitalize on existing commercial and corporate BB&T relationships Conduct outside sales calls within the market to gain new business clients and maintain and expand existing retail and business banking client relationships Perform onsite employee educational financial literacy seminars. Business Development Representative, Assistant Vice President , 07/2005 to 01/2010 Company Name － City , State Recruited into BB&T's award winning and nationally recognized Leadership Development Program. Graduated and became a Business Development Representative responsible for increasing awareness of BB&T's Payroll Services Division and growing revenues within a geographical defined territory to include the staff of 42 branches. Opened a completely unworked market, surpassing sales goals in spite of no market share and two payroll software releases within a 2 years period. Grew fee based revenue annually of $160,000 per year in the Business Development role. Coordinated and conducted product knowledge meetings throughout region so that bankers are more effective at identifying clients and making appropriate recommendations Developed education tools, marketing supplies, and presentation materials to effectively illustrate, communicate, and sell the concepts regarding payroll task and outsourcing Acted as a liaison between BB&T Payroll Services Corporate Office and BB&T's Mid-South & North Florida Banking Networks communicating company updates, changes with product & service offerings, region trends, and successes. Education Bachelor of Arts : Business Administration Marketing Concentration & History , May 2005 Salem College － City , State Business Administration Marketing Concentration & History Masters : Business Administration , May 2012 Georgia Southern University － City , State Business Administration Professional Affiliations Graduate of Farr and Associates, Mastering Leadership Dynamics, 2010 *National Coalition of 100 Black Women-National Board of Directors 2016 *Charlotte Chamber of Commerce- East Charlotte Chapter Chairperson, 2016 Skills banking, develop business, Business Development, business plan, Community Relations, client, clients, financial, Fundraising, image, Internet Skills, leadership, Leadership Development, MAC OS, marketing, market, materials, meetings, Access, Excel, MS Office, Office, Outlook, PowerPoint, Windows, Word, Networks, outside sales, Payroll, presentations, programming, public relations, retail, selling, sales, seminars, scripting, strategic, Vista

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME815827694" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_815827694_1_530462882" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="815827694FNAM1"> </span> <span> </span> <span class="field" id="815827694LNAM1"> VICE PRESIDENT OF MEMBERSHIP</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM815827698" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM815827698"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_815827698_1_530462893" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="815827698FRFM1"> Talented business development professional with over 10 years of experience in different facets of Business Development, including sales, marketing, and product management. Outstanding communicator with the natural ability to build and develop strategic relationships with key contacts, including corporations, foundations, endowments, and high-net worth individuals. Proven track record securing new business.</div> </div> </div> <div class="section" id="SECTION_HILT815827700" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT815827700"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_815827700_1_530462895" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="815827700SKC11"> Proficient in the Moves Management Fundraising Process *Proficient in MAC OS, Windows Vista and XP, MS Office (Word, PowerPoint, Excel, Access, Project, and Outlook), Advanced Internet Skills</td> <td class="field twocol_2" id="815827700SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR815827696" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR815827696"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_815827696_1_530462886" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="815827696JTIT1"> </span> <span class="jobdates" format="%m/%Y" id="815827696JSTD1"> 01/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="815827696EDDT1"> Current</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="815827696COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="815827696JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="815827696JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="815827696JDES1" itemprop="description"> <ul> <li> Design a fund development plan using move management, including social media campaign.</li> <li> Manage a portfolio of manager donors and prospects.</li> <li> Participate in various national events to promote the organization including national legislative days and United Nation days.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_815827696_2_530462884" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="815827696JTIT2"> Vice President of Membership</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="815827696JSTD2"> 06/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="815827696EDDT2"> Current</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="815827696COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="815827696JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="815827696JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="815827696JDES2" itemprop="description"> <ul> <li> Design, implement and facilitate a strategic membership development plan Collaborate with fundraising and public relations committees to further develop the brand of NCBW Coordinate Community Relations activities Implement and facilitate a strategic membership development plan for NCBW Participate in various community events and projects to promote the organization Manage membership retention and reclamation strategies.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_815827696_3_530462885" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="815827696JTIT3"> Board of Directors</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="815827696JSTD3"> 06/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="815827696EDDT3"> Current</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="815827696COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="815827696JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="815827696JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="815827696JDES3" itemprop="description"> <ul> <li> Collaborate with sales and grow new chamber members in the East area of Charlotte Develop relationships with top business stakeholders in the east Charlotte region Initiate and provide leadership in the development of programming in the chapter that promotes the objectives of the Chamber of Commerce, and motivate others to reinvest in the initiatives within the business community Develop chapter sponsors to fund programming and chamber events Coordinate Community Relations activities October.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_815827696_4_530462887" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="815827696JTIT4"> Commercial Relationship Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="815827696JSTD4"> 06/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="815827696EDDT4"> Current</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="815827696COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="815827696JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="815827696JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="815827696JDES4" itemprop="description"> <ul> <li> Manage business relationships for business clients that are between 5 to 15 Million in revenues Maintains primary relationship contact for a portfolio of 75 existing clients Delivered year over year growth of 20% Identifies and facilitate the cross-selling effort of all bank's services.</li> <li> Monitor on an ongoing basis, information concerning customer performance, abilities, and the industry to determine that loan is an acceptable risk Participate in various community organizations and projects to promote the image of the bank Develop relationship with community partners to further build the brand and develop business for SunTrust.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_815827696_5_530462888" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="815827696JTIT5"> Work Officer, Assistant Vice President</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="815827696JSTD5"> 06/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="815827696EDDT5"> 06/2013</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="815827696COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="815827696JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="815827696JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="815827696JDES5" itemprop="description"> <ul> <li> Increased active SunTrust at Work company participants through outside sales calls within the market to gain new business clients and maintain and expand existing bank retail, business banking, commercial and other line of business client relationships.</li> <li> Developed a regional business plan for SunTrust at Work account acquisition Onboarded 62 new SunTrust at Work companies since mid-July 2012 Created and Delivered internal training and scripting for SunTrust at Work for retail area teams Work on internal marketing taskforce and consulted with training company on internal SunTrust at Work training objectives and execution Perform and schedule onsite employee educational financial literacy seminars and account enrollments.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_815827696_6_530462889" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="815827696JTIT6"> Sales Officer, Assistant Vice President</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="815827696JSTD6"> 02/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="815827696EDDT6"> 06/2012</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="815827696COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="815827696JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="815827696JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="815827696JDES6" itemprop="description"> <ul> <li> Developed regional BB&amp;T @ Work account acquisition business plan and executed internal training for retail team Grew transactional accounts and retail health savings accounts portfolio by 3,136 and grew account balances by $8,999,043 in 2011 through onsite employee presentations through the BB&amp;T @ Work Program.</li> <li> Delivered 1.2 million in fee based revenue through the BB&amp;T @ Work program retail account portfolio.</li> <li> Ranked number 3 region out of 36 regions for February 2012 having over 600 accounts and $1.96 million dollars in account balances.</li> <li> Manage relationship bankers in 23 branches in the BB&amp;T @ Work relationship banker champion program capitalize on existing commercial and corporate BB&amp;T relationships Conduct outside sales calls within the market to gain new business clients and maintain and expand existing retail and business banking client relationships Perform onsite employee educational financial literacy seminars.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_815827696_7_530462890" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="815827696JTIT7"> Business Development Representative, Assistant Vice President</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="815827696JSTD7"> 07/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="815827696EDDT7"> 01/2010</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="815827696COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="815827696JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="815827696JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="815827696JDES7" itemprop="description"> <ul> <li> Recruited into BB&amp;T's award winning and nationally recognized Leadership Development Program.</li> <li> Graduated and became a Business Development Representative responsible for increasing awareness of BB&amp;T's Payroll Services Division and growing revenues within a geographical defined territory to include the staff of 42 branches.</li> <li> Opened a completely unworked market, surpassing sales goals in spite of no market share and two payroll software releases within a 2 years period.</li> <li> Grew fee based revenue annually of $160,000 per year in the Business Development role.</li> <li> Coordinated and conducted product knowledge meetings throughout region so that bankers are more effective at identifying clients and making appropriate recommendations Developed education tools, marketing supplies, and presentation materials to effectively illustrate, communicate, and sell the concepts regarding payroll task and outsourcing Acted as a liaison between BB&amp;T Payroll Services Corporate Office and BB&amp;T's Mid-South &amp; North Florida Banking Networks communicating company updates, changes with product &amp; service offerings, region trends, and successes.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC815827697" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC815827697"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_815827697_1_530462891" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="815827697DGRE1" itemprop="name"> Bachelor of Arts</span> <span> :</span> <span class="programline" dependency="STUY" id="815827697STUY1"> Business Administration Marketing Concentration &amp; History</span> <span> ,</span> <span class="jobdates" id="815827697GRYR1"> May 2005</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="815827697SCHO1" itemprop="name"> Salem College</span> <span> － </span> <span class="joblocation jobcity" id="815827697SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="815827697SSTA1"> State</span> <span class="joblocation jobstate" id="815827697SCNT1"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="815827697FRFM1"> Business Administration Marketing Concentration &amp; History</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_815827697_2_530462892" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="815827697DGRE2" itemprop="name"> Masters</span> <span> :</span> <span class="programline" dependency="STUY" id="815827697STUY2"> Business Administration</span> <span> ,</span> <span class="jobdates" id="815827697GRYR2"> May 2012</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="815827697SCHO2" itemprop="name"> Georgia Southern University</span> <span> － </span> <span class="joblocation jobcity" id="815827697SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="815827697SSTA2"> State</span> <span class="joblocation jobstate" id="815827697SCNT2"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="815827697FRFM2"> Business Administration</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL815827699" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL815827699"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_815827699_1_530462894" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="815827699FRFM1"> Graduate of Farr and Associates, Mastering Leadership Dynamics, 2010 *National Coalition of 100 Black Women-National Board of Directors 2016 *Charlotte Chamber of Commerce- East Charlotte Chapter Chairperson, 2016</div> </div> </div> <div class="section" id="SECTION_SKLL815827701" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL815827701"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_815827701_1_530462896" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="815827701FRFM1"> banking, develop business, Business Development, business plan, Community Relations, client, clients, financial, Fundraising, image, Internet Skills, leadership, Leadership Development, MAC OS, marketing, market, materials, meetings, Access, Excel, MS Office, Office, Outlook, PowerPoint, Windows, Word, Networks, outside sales, Payroll, presentations, programming, public relations, retail, selling, sales, seminars, scripting, strategic, Vista</div> </div> </div> </div>

BANKING

SENIOR STUDENT ACCOUNTS OFFICER Summary Dedicated Financial Aid/Student Accounts Officer with 7 years of experience delivering outstanding service to prospective and current students and their parents. Well-versed in working with student information systems, Campusvue, PowerCampus and PowerFAIDS. Extensive experience working with student financial aid programs and federal regulations. Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains a positive attitude and works hard to build team relationships.Desires a role of increased responsibly and authority. Experienced in budgeting and strategic planning. Highlights Microsoft Office ImageNow CampusVue PowerCampus PowerFAIDS VA Once Right Signature Ten Key Documentation and reporting Packaging student aid awards Federal financial aid need analysis Polished communication skills Process implementation Cultural sensitivity Problem resolution Member of NASFAA Experience Senior Student Accounts Officer September 2012 Company Name － City , State Complete financial planning with prospective and current students Ensure that students are aware of enrollment requirements to receive Federal and Institutional Aid Award and certify Federal and Private Loans for undergraduate and graduate students Counsel and advises students and parents on their financial options and obligations Award financial aid and adjust funds due to enrollment status Audit student files to ensure compliance with Federal regulations Collect current and past due payments from new, current, and withdrawn students Work with students to set up payment plans that fit their budget and meets University guidelines Provide quality customer service to all students, faculty and staff Maintain logs and records of all tasks Train new employees Manage a caseload of 400 students Counsel VA students on their benefits Complete the financial aid verification process Responsible for invoicing self pay students Responsible for retention goals Ensures students are financially eligible to continue their classes Maintain a performance record of at or above 99% of students to be packaged and repackaged Assist with Ready to Pay reports Assist with the Federal Work Study Program. Financial Aid Officer December 2010 to September 2012 Company Name － City , State Completed financial planning with prospective and current students Counseled and advised students on their financial options and obligations Audited and reconciled VA and financial aid files to ensure compliance with Federal regulations Provided financial aid information to all groups within the organization Worked with other organizations and departments to promote Financial Aid awareness Developed and implemented policies and procedures within the department Helped hire, train and motivate new staff members within the department Certifying official for the Department of Veteran Affairs Served on the Student Activities Board Campus Facilitator for MBA distance learning classes Worked with students to set up payment plans that fit their budget and met University guidelines Helped maintained the 90/10 ratio. Student Accounts Officer and Financial Aid Officer April 2008 to September 2010 Company Name － City , State Completed financial planning with prospective students Counseled students on their financial obligations Certifying official for the Department of Veteran Affairs Handled accounts receivable and accounts payable Helped maintain the 90/10 ratio Financial Service Representative March 2007 to April 2008 Company Name － City , State Sold, opened and maintained customer accounts Opened and closed loans Made sales goals Responsible for lobby management Licensed Insurance Agent of SunTrust Investment Services, Inc. Recommended innovative alternatives to customers reduce unnecessary Researched market trends and surveys and used information to stimulate sales Lectured on financial management strategies and problem resolution techniques Teller Supervisor September 2006 to March 2007 Company Name － City , State Managed 5 tellers Created end of the month reports Enforced bank guidelines Handled customer complements and complaints Trained and coached new and current tellers Vault Teller Financial Service Representative Level 2 January 2005 to January 2006 Company Name － City , State Sold, opened and maintained customer accounts Opened and closed loans Led sales meetings Teller November 2004 to February 2006 Company Name － City , State Made referrals for potential sales Advised customers on new products Cashed checks Handled deposits Education Masters of Business Administration : Human Resource Management , 2010 Colorado Technical University － City , State GPA: GPA: 3.73 Human Resource Management GPA: 3.73 Bachelor of Science : Business Administration , 2008 Virginia Commonwealth University － City , State Small Business and Entrepreneurship Select One Interests Additional Information Skills

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME666881131" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_666881131_1_433697690" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="666881131FNAM1"> </span> <span> </span> <span class="field" id="666881131LNAM1"> SENIOR STUDENT ACCOUNTS OFFICER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM666881133" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM666881133"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_666881133_1_433702439" style="padding-top:0px;"> <div class="field singlecolumn" id="666881133FRFM1"> <p align="LEFT"> Dedicated Financial Aid/Student Accounts Officer with 7 years of experience delivering outstanding service to prospective and current students and their parents. Well-versed in working with student information systems, Campusvue, PowerCampus and PowerFAIDS. Extensive experience working with student financial aid programs and federal regulations. Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains a positive attitude and works hard to build team relationships.Desires a role of increased responsibly and authority. Experienced in budgeting and strategic planning.</p> </div> </div> </div> <div class="section" id="SECTION_HILT666881134" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT666881134"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_666881134_1_433697005" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="666881134SKC11"> <ul> <li> Microsoft Office</li> <li> ImageNow</li> <li> CampusVue</li> <li> PowerCampus</li> <li> PowerFAIDS</li> <li> VA Once</li> <li> Right Signature </li> <li> Ten Key</li> </ul> </td> <td class="field twocol_2 charspace" id="666881134SKC21"> <ul> <li> Documentation and reporting</li> <li> Packaging student aid awards</li> <li> Federal financial aid need analysis</li> <li> Polished communication skills</li> <li> Process implementation</li> <li> Cultural sensitivity</li> <li> Problem resolution</li> <li> Member of NASFAA</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR666881135" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR666881135"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_666881135_1_433696992" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="666881135JTIT1"> Senior Student Accounts Officer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="666881135JSTD1"> September 2012</span> <span class="jobdates" format="%B %Y" id="666881135EDDT1"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="666881135COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="666881135JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="666881135JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="666881135JDES1" itemprop="description"> <ul> <li> Complete financial planning with prospective and current students</li> <li> Ensure that students are aware of enrollment requirements to receive Federal and Institutional Aid</li> <li> Award and certify Federal and Private Loans for undergraduate and graduate students </li> <li> Counsel and advises students and parents on their financial options and obligations </li> <li> Award financial aid and adjust funds due to enrollment status </li> <li> Audit student files to ensure compliance with Federal regulations</li> <li> Collect current and past due payments from new, current, and withdrawn students </li> <li> Work with students to set up payment plans that fit their budget and meets University guidelines </li> <li> Provide quality customer service to all students, faculty and staff</li> <li> Maintain logs and records of all tasks </li> <li> Train new employees </li> <li> Manage a caseload of 400 students </li> <li> Counsel VA students on their benefits </li> <li> Complete the financial aid verification process </li> <li> Responsible for invoicing self pay students </li> <li> Responsible for retention goals </li> <li> Ensures students are financially eligible to continue their classes </li> <li> Maintain a performance record of at or above 99% of students to be packaged and repackaged </li> <li> Assist with Ready to Pay reports </li> <li> Assist with the Federal Work Study Program.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_666881135_2_433696993" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="666881135JTIT2"> Financial Aid Officer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="666881135JSTD2"> December 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="666881135EDDT2"> September 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="666881135COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="666881135JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="666881135JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="666881135JDES2" itemprop="description"> <ul> <li> Completed financial planning with prospective and current students </li> <li> Counseled and advised students on their financial options and obligations</li> <li> Audited and reconciled VA and financial aid files to ensure compliance with Federal regulations </li> <li> Provided financial aid information to all groups within the organization </li> <li> Worked with other organizations and departments to promote Financial Aid awareness </li> <li> Developed and implemented policies and procedures within the department </li> <li> Helped hire, train and motivate new staff members within the department </li> <li> Certifying official for the Department of Veteran Affairs </li> <li> Served on the Student Activities Board </li> <li> Campus Facilitator for MBA distance learning classes </li> <li> Worked with students to set up payment plans that fit their budget and met University guidelines </li> <li> Helped maintained the 90/10 ratio.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_666881135_3_433696994" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="666881135JTIT3"> Student Accounts Officer and Financial Aid Officer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="666881135JSTD3"> April 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="666881135EDDT3"> September 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="666881135COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="666881135JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="666881135JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="666881135JDES3" itemprop="description"> <ul> <li> Completed financial planning with prospective students </li> <li> Counseled students on their financial obligations</li> <li> Certifying official for the Department of Veteran Affairs </li> <li> Handled accounts receivable and accounts payable </li> <li> Helped maintain the 90/10 ratio</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_666881135_4_433696995" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="666881135JTIT4"> Financial Service Representative</span> <br/> <span> <span class="jobdates" format="%B %Y" id="666881135JSTD4"> March 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="666881135EDDT4"> April 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="666881135COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="666881135JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="666881135JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="666881135JDES4" itemprop="description"> <ul> <li> Sold, opened and maintained customer accounts </li> <li> Opened and closed loans </li> <li> Made sales goals </li> <li> Responsible for lobby management</li> <li> Licensed Insurance Agent of SunTrust Investment Services, Inc.</li> <li> Recommended innovative alternatives to customers reduce unnecessary </li> <li> Researched market trends and surveys and used information to stimulate sales</li> <li> Lectured on financial management strategies and problem resolution techniques</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_666881135_5_433696996" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="666881135JTIT5"> Teller Supervisor</span> <br/> <span> <span class="jobdates" format="%B %Y" id="666881135JSTD5"> September 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="666881135EDDT5"> March 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="666881135COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="666881135JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="666881135JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="666881135JDES5" itemprop="description"> <ul> <li> Managed 5 tellers</li> <li> Created end of the month reports </li> <li> Enforced bank guidelines</li> <li> Handled customer complements and complaints </li> <li> Trained and coached new and current tellers </li> <li> Vault Teller</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_666881135_6_433696997" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="666881135JTIT6"> Financial Service Representative Level 2</span> <br/> <span> <span class="jobdates" format="%B %Y" id="666881135JSTD6"> January 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="666881135EDDT6"> January 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="666881135COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="666881135JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="666881135JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="666881135JDES6" itemprop="description"> <ul> <li> Sold, opened and maintained customer accounts</li> <li> Opened and closed loans</li> <li> Led sales meetings</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_666881135_7_433696998" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="666881135JTIT7"> Teller</span> <br/> <span> <span class="jobdates" format="%B %Y" id="666881135JSTD7"> November 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="666881135EDDT7"> February 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="666881135COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="666881135JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="666881135JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="666881135JDES7" itemprop="description"> <ul> <li> Made referrals for potential sales</li> <li> Advised customers on new products</li> <li> Cashed checks</li> <li> Handled deposits</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC666881136" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC666881136"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_666881136_1_433696999" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="666881136DGRE1" itemprop="name"> Masters of Business Administration</span> <span> : </span> <span class="programline" dependency="STUY" id="666881136STUY1"> Human Resource Management</span> <span> , </span> <span class="jobdates" id="666881136GRYR1"> 2010</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="666881136SCHO1" itemprop="name"> Colorado Technical University</span> <span> － </span> <span class="joblocation jobcity" id="666881136SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="666881136SSTA1"> State</span> <span class="joblocation jobstate" id="666881136SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="666881136GRPA1"> GPA: 3.73</span> </span> <span class="paddedline"> <span class="field" id="666881136FRFM1"> Human Resource Management GPA: 3.73</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_666881136_2_433697000" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="666881136DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="666881136STUY2"> Business Administration</span> <span> , </span> <span class="jobdates" id="666881136GRYR2"> 2008</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="666881136SCHO2" itemprop="name"> Virginia Commonwealth University</span> <span> － </span> <span class="joblocation jobcity" id="666881136SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="666881136SSTA2"> State</span> <span class="joblocation jobstate" id="666881136SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="666881136FRFM2"> <p align="LEFT"> Small Business and Entrepreneurship</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_666881136_3_433697001" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="666881136DGRE3" itemprop="name"> Select One</span> <span class="programline" dependency="STUY" id="666881136STUY3"> </span> <span class="jobdates" id="666881136GRYR3"> </span> </span> <span class="paddedline"> <span class="field" id="666881136FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR666881144" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_INTR666881144"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_666881144_1_433697003" style="padding-top:0px;"> <div class="field singlecolumn" id="666881144FRFM1"> </div> </div> </div> <div class="section" id="SECTION_ADDI666881155" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI666881155"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_666881155_1_433697010" style="padding-top:0px;"> <div class="field singlecolumn" id="666881155FRFM1"> </div> </div> </div> <div class="section" id="SECTION_SKLL666881148" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL666881148"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_666881148_1_433697008" style="padding-top:0px;"> <div class="field singlecolumn" id="666881148FRFM1"> </div> </div> </div> </div>

BANKING

ACCOUNT RECEIVABLE Executive Summary Champion of continual process improvements to create more efficient work environments. Leads by example, developing, mentoring and sharing best practices across lines of businesses. Analytical judgment with the ability to analyze and determine course of action required to meet client delivery requirements. Excellent communication skills, organizational skills and customer service skills. Supports diversity, organizational astuteness, and demonstrates consistent ability to develop and deepen client and partner relationships. Received awards for Customer service and satisfaction consistently ranked in the top 88%. Awarded top performer out of 18 location for consistent and precise working standards within the banking industry. Core Qualifications Microsoft Office, Excel, Access, PowerPoint, Lotus notes, Outlook, 10 key, Data entry Professional Experience Account Receivable January 2014 to January 2014 Company Name － City , State Processed and verified all incoming checks inputting the client information into the system. Prepared invoices for recording, process all account receivable and deposit cash receipts. Maintained records of the debits and credits and update the system. Audited financial reports for accurate recording and process. Provide daily report for to ensure proper debits and credits are applied. Reconcile account booking saving over $1,000 from errors and omission from customers on outstanding invoices. Communicated with manager and other team member to resolve outstanding issues. Treasury Services Advisor January 2013 to January 2014 Company Name － City , State Researched, analyzed, and resolved a wide range of treasury, cash management and or depository products and service for Global Large Corporate accounts. Provided a depth knowledge of Account Reconcilement, Cash Vault services, deposit demand accounts, Electronic File Transmission, Cash Pro online usage, Automated Clearing House payments Wire Services and various treasury products and services Provided independent account management, client servicing and implementation coordination of new services for highly complex accounts. Identified opportunities to initiate client collaboration in the development of product services including recommending new products to clients. Displayed excellent client service skills while building and sustaining a client portfolio of over $56MM in revenue. Awarded Bank of America Silver medal for customer satisfaction score rating in top percentile. Provided day-to-day account servicing and resolution of routine to moderately complex inquiries (such as ACH, ARP, cash vault, lockbox, DDA and other platform) and operational requests for accounts and clients. Lead Ops Representative January 2007 to January 2013 Company Name － City , State Assisted and managed a team geared to retrieve checks from Image ATM and organize the daily Workflow. Responsible for debiting/crediting customer's general ledger accounts, with minimal impact to the Bank and clients. Established and maintained regular management routines to identify and communicate key priorities with stakeholders. Effectively influences clients to prioritize reporting efforts and follow best practices. Established and maintained effective filing system to identify and communicate system production issues to include resolution or escalation to reduce customer impacts. Effectively influences internal partners to prioritize and resolve outstanding system issues. Escalated problems to the appropriate line of business. Prepared and organized information for analytical reports, prepare and facilitate meeting agenda and other data as needed. Give internal business partners and external clients tours of the department. Maintained time keeping schedule for associates absence, tardiness, vacation and sick leaves. Cash Vault January 2010 to January 2012 Company Name － City , State Prepared incoming cash from customers, counting and strapping it with the help of a cash counting machine. Executed all aspects of system hardware operations that required the input of large quantities of cash into the machine. Resulting in minimal impact to clients. Prepared cash out or cash in ticket to adjust out of balance issues. Customer Service Representative January 2008 to January 2010 Company Name － City , State Executed all aspects of customer service incoming call center including inquiries, billing and activation of cellular service. Answered telephone for service questions for customer support,document the client needs. Lead Sorter Operator January 1997 to January 2007 Company Name － City , State Check Processing) Managed a team of experts that executed all aspects of system hardware installs and repairs regarding check 21 Sorter Operations. Resulting in 40% increase to Bank of America and its clients and a quick turnaround on all Service Level Agreements. Acted as subject matter expert relative to designing, documenting, implementing, monitoring and identifying qualitative improvement opportunities in Bank of America. Resulting a 100% enhanced process improvements and cost savings. Established and maintained regular management routines to identify and communicate system production issues to include resolution or escalation to reduce customer impacts. Effectively influences internal clients to prioritize and resolve outstanding system issues. Interviewed potential associate applying knowledge of laws, policies and regulation. Education Associates Degree : Applied Science, Criminal Justice , 2009 DeKalb Technical Institute － City , State Applied Science, Criminal Justice M&K : Education City , State Education Certification as Nursing Assistant -2004 CPR certified and First Aid Training MLS Real Estate School- 2004 Compliance training for Anti-Money Laundering, timekeeping, and other bank and federal regulation Skills 10 key, account management, ATM, balance, billing, call center, cash management, hardware, CPR certified, client, clients, customer satisfaction, customer service, customer support, Data entry, designing, filing, financial, First Aid, general ledger, Image, Lotus notes, Access, Excel, Money, Microsoft Office, Outlook, PowerPoint, Nursing, policies, quick, Real Estate, recording, repairs, reporting, Service Level Agreements, telephone, Transmission, treasury, Workflow

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME545516444" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_545516444_1_355932117" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="545516444FNAM1"> </span> <span> </span> <span class="field" id="545516444LNAM1"> ACCOUNT RECEIVABLE</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM545516446" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM545516446"> Executive Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_545516446_1_355932134" style=" padding-top:0px; "> <div class="field singlecolumn" id="545516446FRFM1"> Champion of continual process improvements to create more efficient work environments. Leads by example, developing, mentoring and sharing best practices across lines of businesses. Analytical judgment with the ability to analyze and determine course of action required to meet client delivery requirements. Excellent communication skills, organizational skills and customer service skills. Supports diversity, organizational astuteness, and demonstrates consistent ability to develop and deepen client and partner relationships. Received awards for Customer service and satisfaction consistently ranked in the top 88%. Awarded top performer out of 18 location for consistent and precise working standards within the banking industry. </div> </div> </div> <div class="section" id="SECTION_HILT545516447" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT545516447"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_545516447_1_355932136" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="545516447SKC11"> Microsoft Office, Excel, Access, PowerPoint, Lotus notes, Outlook, 10 key, Data entry</td> <td class="field twocol_2 charspace" id="545516447SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR545516448" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR545516448"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_545516448_1_355932124" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="545516448JTIT1"> Account Receivable</span> <br/> <span> <span class="jobdates" format="%B %Y" id="545516448JSTD1"> January 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="545516448EDDT1"> January 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="545516448COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="545516448JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="545516448JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="545516448JDES1" itemprop="description"> <ul> <li> Processed and verified all incoming checks inputting the client information into the system.</li> <li> Prepared invoices for recording, process all account receivable and deposit cash receipts.</li> <li> Maintained records of the debits and credits and update the system.</li> <li> Audited financial reports for accurate recording and process.</li> <li> Provide daily report for to ensure proper debits and credits are applied.</li> <li> Reconcile account booking saving over $1,000 from errors and omission from customers on outstanding invoices.</li> <li> Communicated with manager and other team member to resolve outstanding issues.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_545516448_2_355932125" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="545516448JTIT2"> Treasury Services Advisor</span> <br/> <span> <span class="jobdates" format="%B %Y" id="545516448JSTD2"> January 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="545516448EDDT2"> January 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="545516448COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="545516448JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="545516448JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="545516448JDES2" itemprop="description"> <ul> <li> Researched, analyzed, and resolved a wide range of treasury, cash management and or depository products and service for Global Large Corporate accounts.</li> <li> Provided a depth knowledge of Account Reconcilement, Cash Vault services, deposit demand accounts, Electronic File Transmission, Cash Pro online usage, Automated Clearing House payments Wire Services and various treasury products and services Provided independent account management, client servicing and implementation coordination of new services for highly complex accounts.</li> <li> Identified opportunities to initiate client collaboration in the development of product services including recommending new products to clients.</li> <li> Displayed excellent client service skills while building and sustaining a client portfolio of over $56MM in revenue.</li> <li> Awarded Bank of America Silver medal for customer satisfaction score rating in top percentile.</li> <li> Provided day-to-day account servicing and resolution of routine to moderately complex inquiries (such as ACH, ARP, cash vault, lockbox, DDA and other platform) and operational requests for accounts and clients.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_545516448_3_355932126" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="545516448JTIT3"> Lead Ops Representative</span> <br/> <span> <span class="jobdates" format="%B %Y" id="545516448JSTD3"> January 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="545516448EDDT3"> January 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="545516448COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="545516448JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="545516448JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="545516448JDES3" itemprop="description"> <ul> <li> Assisted and managed a team geared to retrieve checks from Image ATM and organize the daily Workflow.</li> <li> Responsible for debiting/crediting customer's general ledger accounts, with minimal impact to the Bank and clients.</li> <li> Established and maintained regular management routines to identify and communicate key priorities with stakeholders.</li> <li> Effectively influences clients to prioritize reporting efforts and follow best practices.</li> <li> Established and maintained effective filing system to identify and communicate system production issues to include resolution or escalation to reduce customer impacts.</li> <li> Effectively influences internal partners to prioritize and resolve outstanding system issues.</li> <li> Escalated problems to the appropriate line of business.</li> <li> Prepared and organized information for analytical reports, prepare and facilitate meeting agenda and other data as needed.</li> <li> Give internal business partners and external clients tours of the department.</li> <li> Maintained time keeping schedule for associates absence, tardiness, vacation and sick leaves.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_545516448_4_355932127" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="545516448JTIT4"> Cash Vault</span> <br/> <span> <span class="jobdates" format="%B %Y" id="545516448JSTD4"> January 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="545516448EDDT4"> January 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="545516448COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="545516448JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="545516448JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="545516448JDES4" itemprop="description"> <ul> <li> Prepared incoming cash from customers, counting and strapping it with the help of a cash counting machine.</li> <li> Executed all aspects of system hardware operations that required the input of large quantities of cash into the machine.</li> <li> Resulting in minimal impact to clients.</li> <li> Prepared cash out or cash in ticket to adjust out of balance issues.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_545516448_5_355932128" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="545516448JTIT5"> Customer Service Representative</span> <br/> <span> <span class="jobdates" format="%B %Y" id="545516448JSTD5"> January 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="545516448EDDT5"> January 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="545516448COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="545516448JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="545516448JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="545516448JDES5" itemprop="description"> <ul> <li> Executed all aspects of customer service incoming call center including inquiries, billing and activation of cellular service.</li> <li> Answered telephone for service questions for customer support,document the client needs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_545516448_6_355932129" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="545516448JTIT6"> Lead Sorter Operator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="545516448JSTD6"> January 1997</span> <span> to </span> <span class="jobdates" format="%B %Y" id="545516448EDDT6"> January 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="545516448COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="545516448JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="545516448JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="545516448JDES6" itemprop="description"> <ul> <li> Check Processing) Managed a team of experts that executed all aspects of system hardware installs and repairs regarding check 21 Sorter Operations.</li> <li> Resulting in 40% increase to Bank of America and its clients and a quick turnaround on all Service Level Agreements.</li> <li> Acted as subject matter expert relative to designing, documenting, implementing, monitoring and identifying qualitative improvement opportunities in Bank of America.</li> <li> Resulting a 100% enhanced process improvements and cost savings.</li> <li> Established and maintained regular management routines to identify and communicate system production issues to include resolution or escalation to reduce customer impacts.</li> <li> Effectively influences internal clients to prioritize and resolve outstanding system issues.</li> <li> Interviewed potential associate applying knowledge of laws, policies and regulation.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC545516449" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC545516449"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_545516449_1_355932130" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="545516449DGRE1" itemprop="name"> Associates Degree</span> <span> : </span> <span class="programline" dependency="STUY" id="545516449STUY1"> Applied Science, Criminal Justice</span> <span> , </span> <span class="jobdates" id="545516449GRYR1"> 2009</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="545516449SCHO1" itemprop="name"> DeKalb Technical Institute</span> <span> － </span> <span class="joblocation jobcity" id="545516449SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="545516449SSTA1"> State</span> <span class="joblocation jobstate" id="545516449SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="545516449FRFM1"> Applied Science, Criminal Justice</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_545516449_2_355932131" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="545516449DGRE2" itemprop="name"> M&amp;K</span> <span> : </span> <span class="programline" dependency="STUY" id="545516449STUY2"> Education</span> <span class="jobdates" id="545516449GRYR2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="545516449SCHO2" itemprop="name"> </span> <span class="joblocation jobcity" id="545516449SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="545516449SSTA2"> State</span> <span class="joblocation jobstate" id="545516449SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="545516449FRFM2"> Education</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_545516449_3_355932132" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="545516449DGRE3" itemprop="name"> Certification as Nursing Assistant -2004 CPR certified and First Aid Training MLS Real Estate School- 2004 Compliance training for Anti-Money Laundering, timekeeping, and other bank and federal regulation</span> <span class="programline" dependency="STUY" id="545516449STUY3"> </span> <span class="jobdates" id="545516449GRYR3"> </span> </span> <span class="paddedline"> <span class="field" id="545516449FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL545516450" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_SKLL545516484" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL545516484"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_545516484_1_355932137" style=" padding-top:0px; "> <div class="field singlecolumn" id="545516484FRFM1"> 10 key, account management, ATM, balance, billing, call center, cash management, hardware, CPR certified, client, clients, customer satisfaction, customer service, customer support, Data entry, designing, filing, financial, First Aid, general ledger, Image, Lotus notes, Access, Excel, Money, Microsoft Office, Outlook, PowerPoint, Nursing, policies, quick, Real Estate, recording, repairs, reporting, Service Level Agreements, telephone, Transmission, treasury, Workflow</div> </div> </div> </div>

BANKING

VICE PRESIDENT Summary Seeking a Program/Project Management position to utilize and expand my talents, knowledge and experience. Experience Vice President 01/2011 to Current Company Name City , State Manage cross functional and cross business unit projects to reduce expenses and best utilitize company resources Site Strategies Divestitures Create repeatable reporting processes of data to support current and future projects Designed project plan templates for future project managers to board new consumer customers in 120 days or 90 days or less depending on the size of the prospective customer. Created a document repository for future project managers Create and maintain strategic reports for senior management. Risk Management Analyst, Vice President 01/2007 to 01/2011 Company Name City , State Managed cross functional and cross business unit projects. Identify Consumer loans in the Commercial Bank; work with the business to ensure coding is correct and taking any necessary steps to have these loans exit. Develop credit file checklists, product specific coding matrices, Green Light Memo and other tools to streamline and assist the business in meeting Risk requirements. Participated in writing several chapters for the Commercial Banking - Decentralized Policies and Procedures (Annual Reviews, ACH Facilities, GFCIDs, GFPIDs, CAGIDs, Continuity of Business and PSE Guidelines). Developed an Annual Review process for CBTX and worked with the business to bring all loans into compliance. Developed training on GFCID, GFPIDs and CAGIDs for business and worked closely with RMs and RSOs to ensure all classifiably managed loans had proper Global Risk Reporting identifications. Managed derivative facility process for CBTX and then Decentralized Central Region including documentation, system input and reporting. Re-engineered the derivative process for all regions in the US Local Commercial Bank. Updated the coding and programming for the Facility Data Input Template for CRMS. Managed data quality initiatives for US-Citi Commercial Bank (CCB) systems. Re-engineered the Credit Authority Delegation process for CBTX and later for all regions in the US Local Commercial Bank. Maintain Credit Authority Delegation database and reporting and documentation for US-LCB. Presently the COB Coordinator for Risk Organizations in Texas and California. Create various monthly Risk reports for management. Project Manager, Vice President 01/2003 to 01/2007 Company Name City , State Managed large scale projects (over 40 hours of effort and budgets greater than $200K). Facilitated requirements gathering with business partners and documentation. Created Project documentation following (Software Development Life Cycle) SDLC guidelines. Liaison between business partners and technology teams. Reported status updates to senior management for both technology and commercial businesses. Analyzed and resolved target problems with effective solutions. Complied with project policy and procedures and use of Mystic system. Wrote compliance initiatives for corporate security policies. Provided application support for Saratoga, TCL, PCFS2000, Stucky, Davox and NICE. Designed and supported reports in Crystal Reports. Business System Analyst, Associate Vice President 01/2000 to 01/2003 Company Name City , State Researched technology business solutions to increase efficiency and revenues. Liaison between business partners and technology teams for commercial business lending, small business finance, public finance and manufactured home finance customers. Reported and communicated status with senior management. Managed a conversion project from DOS based TCL to Windows TCL for commercial lending customer. Created and/or modified numerous Crystal Reports for commercial lending customer improving efficiency. Provided support and maintenance for Saratoga, TCL, PCFS 2000, T Soft, Laser Pro Lending, and Micro Soft desktop programs. Managed and organized moves for business partners. Analyzed and resolved target problems with effective solutions. Education BCIS degree Northlake College City , State GPA: GPA: 3.0 GPA: 3.0 BCIS degree North Central Texas College City , State GPA: GPA: 3.35 GPA: 3.35 Interests Church activities, Baseball and Football spectator, Gardening, Community Leader. Volunteer Organizations 1998 - 2001 Board Member and Commissioner for Lewisville Baseball Association 2004 - Present CASA of Denton County - advisory board member 2009 - Present Lewisville Task Force - founding board member 2010 - Present Lewisville Independent School District Board of Trustees 2015 - Present Denton County Appraisal District Board Additional Information Interests Church activities, Baseball and Football spectator, Gardening, Community Leader. Volunteer Organizations 1998 - 2001 Board Member and Commissioner for Lewisville Baseball Association 2004 - Present CASA of Denton County - advisory board member 2009 - Present Lewisville Task Force - founding board member 2010 - Present Lewisville Independent School District Board of Trustees 2015 - Present Denton County Appraisal District Board Skills streamline, Banking, budgets, business solutions, commercial lending, conversion, Credit, Crystal Reports, database, documentation, DOS, senior management, finance, functional, Laser, Windows, 2000, NICE, Policies, processes, coding, programming, quality, reporting, requirements gathering, RMs, SDLC, Software Development, strategic, TCL

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME716105979" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_716105979_1_463788104" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="716105979FNAM1"> </span> <span> </span> <span class="field lName" id="716105979LNAM1"> VICE PRESIDENT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM716105981" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM716105981"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_716105981_1_463788116" style="padding-top:0px;"> <div class="field singlecolumn" id="716105981FRFM1"> Seeking a Program/Project Management position to utilize and expand my talents, knowledge and experience.</div> </div> </div> <div class="section" id="SECTION_HILT716105982" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM716106661" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR716105983" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR716105983"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_716105983_1_463788107" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="716105983JTIT1"> Vice President</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="716105983JSTD1"> 01/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="716105983EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="716105983COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="716105983JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="716105983JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="716105983JDES1" itemprop="description"> <ul> <li> Manage cross functional and cross business unit projects to reduce expenses and best utilitize company resources Site Strategies Divestitures Create repeatable reporting processes of data to support current and future projects Designed project plan templates for future project managers to board new consumer customers in 120 days or 90 days or less depending on the size of the prospective customer.</li> <li> Created a document repository for future project managers Create and maintain strategic reports for senior management.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_716105983_2_463788108" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="716105983JTIT2"> Risk Management Analyst, Vice President</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="716105983JSTD2"> 01/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="716105983EDDT2"> 01/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="716105983COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="716105983JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="716105983JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="716105983JDES2" itemprop="description"> <ul> <li> Managed cross functional and cross business unit projects.</li> <li> Identify Consumer loans in the Commercial Bank; work with the business to ensure coding is correct and taking any necessary steps to have these loans exit.</li> <li> Develop credit file checklists, product specific coding matrices, Green Light Memo and other tools to streamline and assist the business in meeting Risk requirements.</li> <li> Participated in writing several chapters for the Commercial Banking - Decentralized Policies and Procedures (Annual Reviews, ACH Facilities, GFCIDs, GFPIDs, CAGIDs, Continuity of Business and PSE Guidelines).</li> <li> Developed an Annual Review process for CBTX and worked with the business to bring all loans into compliance.</li> <li> Developed training on GFCID, GFPIDs and CAGIDs for business and worked closely with RMs and RSOs to ensure all classifiably managed loans had proper Global Risk Reporting identifications.</li> <li> Managed derivative facility process for CBTX and then Decentralized Central Region including documentation, system input and reporting.</li> <li> Re-engineered the derivative process for all regions in the US Local Commercial Bank.</li> <li> Updated the coding and programming for the Facility Data Input Template for CRMS.</li> <li> Managed data quality initiatives for US-Citi Commercial Bank (CCB) systems.</li> <li> Re-engineered the Credit Authority Delegation process for CBTX and later for all regions in the US Local Commercial Bank.</li> <li> Maintain Credit Authority Delegation database and reporting and documentation for US-LCB.</li> <li> Presently the COB Coordinator for Risk Organizations in Texas and California.</li> <li> Create various monthly Risk reports for management.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_716105983_3_463788110" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="716105983JTIT3"> Project Manager, Vice President</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="716105983JSTD3"> 01/2003</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="716105983EDDT3"> 01/2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="716105983COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="716105983JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="716105983JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="716105983JDES3" itemprop="description"> <ul> <li> Managed large scale projects (over 40 hours of effort and budgets greater than $200K).</li> <li> Facilitated requirements gathering with business partners and documentation.</li> <li> Created Project documentation following (Software Development Life Cycle) SDLC guidelines.</li> <li> Liaison between business partners and technology teams.</li> <li> Reported status updates to senior management for both technology and commercial businesses.</li> <li> Analyzed and resolved target problems with effective solutions.</li> <li> Complied with project policy and procedures and use of Mystic system.</li> <li> Wrote compliance initiatives for corporate security policies.</li> <li> Provided application support for Saratoga, TCL, PCFS2000, Stucky, Davox and NICE.</li> <li> Designed and supported reports in Crystal Reports.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_716105983_4_463788112" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="716105983JTIT4"> Business System Analyst, Associate Vice President</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="716105983JSTD4"> 01/2000</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="716105983EDDT4"> 01/2003</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="716105983COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="716105983JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="716105983JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="716105983JDES4" itemprop="description"> <ul> <li> Researched technology business solutions to increase efficiency and revenues.</li> <li> Liaison between business partners and technology teams for commercial business lending, small business finance, public finance and manufactured home finance customers.</li> <li> Reported and communicated status with senior management.</li> <li> Managed a conversion project from DOS based TCL to Windows TCL for commercial lending customer.</li> <li> Created and/or modified numerous Crystal Reports for commercial lending customer improving efficiency.</li> <li> Provided support and maintenance for Saratoga, TCL, PCFS 2000, T Soft, Laser Pro Lending, and Micro Soft desktop programs.</li> <li> Managed and organized moves for business partners.</li> <li> Analyzed and resolved target problems with effective solutions.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC716105984" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC716105984"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_716105984_1_463788114" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="716105984DGRE1" itemprop="name"> BCIS degree</span> <span class="programline" id="716105984STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="716105984SCHO1" itemprop="name"> Northlake College</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="716105984SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="716105984SSTA1"> State</span> <span class="joblocation eduCountry" id="716105984SCNT1"> </span> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="716105984GRPA1"> GPA: 3.0</span> </span> <span class="paddedline"> <span class="field" id="716105984FRFM1"> GPA: 3.0</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_716105984_2_463788115" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="716105984DGRE2" itemprop="name"> BCIS degree</span> <span class="programline" id="716105984STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="716105984SCHO2" itemprop="name"> North Central Texas College</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="716105984SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="716105984SSTA2"> State</span> <span class="joblocation eduCountry" id="716105984SCNT2"> </span> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="716105984GRPA2"> GPA: 3.35</span> </span> <span class="paddedline"> <span class="field" id="716105984FRFM2"> GPA: 3.35</span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR716106000" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR716106000"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_716106000_1_463788117" style="padding-top:0px;"> <div class="field singlecolumn" id="716106000FRFM1"> Church activities, Baseball and Football spectator, Gardening, Community Leader. Volunteer Organizations 1998 - 2001 Board Member and Commissioner for Lewisville Baseball Association 2004 - Present CASA of Denton County - advisory board member 2009 - Present Lewisville Task Force - founding board member 2010 - Present Lewisville Independent School District Board of Trustees 2015 - Present Denton County Appraisal District Board </div> </div> </div> <div class="section" id="SECTION_ADDI716106002" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI716106002"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_716106002_1_463788119" style="padding-top:0px;"> <div class="field singlecolumn" id="716106002FRFM1"> <ul> <li> Interests Church activities, Baseball and Football spectator, Gardening, Community Leader. Volunteer Organizations 1998 - 2001 Board Member and Commissioner for Lewisville Baseball Association 2004 - Present CASA of Denton County - advisory board member 2009 - Present Lewisville Task Force - founding board member 2010 - Present Lewisville Independent School District Board of Trustees 2015 - Present Denton County Appraisal District Board </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL716106001" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL716106001"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_716106001_1_463788118" style="padding-top:0px;"> <div class="field singlecolumn" id="716106001FRFM1"> streamline, Banking, budgets, business solutions, commercial lending, conversion, Credit, Crystal Reports, database, documentation, DOS, senior management, finance, functional, Laser, Windows, 2000, NICE, Policies, processes, coding, programming, quality, reporting, requirements gathering, RMs, SDLC, Software Development, strategic, TCL</div> </div> </div> </div>

BANKING

TERADATA SENIOR ASSOCIATE CONSULTANT Summary Highly dependable Teradata Database Engineer successful at troubleshooting and debugging. Supportive and enthusiastic team player dedicated to streamlining processes and efficiently resolving project issues. Highlights Teradata BTEQ,Fast Load,PL/SQL Oracle Basic Unix Autosys Job Scheduler using JIL SQL Query writing SQL Performance Tuning BTEQ Accomplishments Developed custom database designs which is used for strong and fast analytical report for wider audience across the organization. Experience Teradata Senior Associate Consultant Dec 2014 to Current Company Name － City , State Project Description : iOS Mobile Application for Business Analytics Reporting This project aims at developing an Oracle and Teradata layers for pushing the data to iOS Mobile Application. Responsibilities: Performed data analysis and gathered columns metadata of source systems for understanding requirement feasibility analysis. Worked on optimizing and tuning the Teradata and Oracle views and SQL's to improve the performance of batch and response time of data for users Implement the code changes through change management tools. Worked closely with business users to come up with detailed solution approach design documents. Used Teradata utilities like Bteq to build Teradata procedures. Provided initial capacity and growth forecast in terms of Space, CPU for the applications by gathering the details of volumes expected from Business. Prepared low level technical design document and participated in build/ review of the BTEQ Scripts. Provided support during the system test, Product Integration Testing and UAT. Coordination of all the offshore development from onsite from assigning the job till code delivery and signoff. Verified if implementation is done as expected. Done the impact assessment in terms of schedule changes, dependency impact, code changes for various change requests on the existing Data Warehouse applications that running in Production environment. Provided quick production fixes and proactively involved in fixing production support issues. Liaised between different implementation groups (Both source and target systems) and monitored the implementation activities. Analyze business requirements, designs and write technical specifications to design/ redesign solutions. Coordinate with Configuration management team in code deployments. Environment: Teradata14, Oracle PL/SQL, BTEQ, Basic Unix Senior Associate Consultant Mar 2012 to Dec 2014 Company Name － City , State Project Description : Development and maintenance of semantic/downstream layer in a data warehouse for Business user reporting. This project aims at building and maintaining a data mart on Enterprise Data warehouse, in order to increase the efficiency of the reporting, support business users in performing, more robust analytical reporting and decision making capability. Responsibilities : Performed data analysis and gathered columns meta data of source systems for understanding requirement feasibility analysis. Worked on optimizing and tuning the Teradata views and SQL's to improve the performance of batch and response time of data for users Implement the code changes through change management tools. Worked closely with subject matter experts to come up with detailed solution approach design documents. Used Teradata utilities like Bteq export/import and Fast Load to load data into/out of Teradata database. Provided initial capacity and growth forecast in terms of Space, CPU for the applications by gathering the details of volumes expected from Business. Prepared low level technical design document and participated in build/ review of the BTEQ Scripts, Reviewed Unit Test Plans & System Test cases. Provided support during the system test, Product Integration Testing and UAT. Coordination of all the offshore development from onsite from assigning the job till code delivery and signoff. Verified if implementation is done as expected. Done the impact assessment in terms of schedule changes, dependency impact, code changes for various change requests on the existing Data Warehouse applications that running in Production environment. Provided quick production fixes and pro-actively involved in fixing production support issues. Liaised between different implementation groups (Both source and target systems) and monitored the implementation activities. Analyze business requirements, designs and write technical specifications to design/ redesign solutions. Involved in complete software development life­cycle(SDLC) including requirements gathering, analysis, design, development, testing, implementation and deployment. Developed technical design documents (HLD and LLD) based on the functional requirements Coordinate with Configuration management team in code deployments. Implemented AGILE methodology for our formal delivery. Environment: Teradata14, BTEQ, Basic Unix, Oracle. ­ Software Engineer Jan 2009 to Mar 2012 Company Name － City , State Project Description : Data Warehousing Services. Description: Data Warehousing Services (DWS) manages the platform infrastructure hosting data from the Group's operational systems providing the capability for users or operational systems to query and extract this information as required. DWS manages the whole end to end change and service lifecycle including build, schedule and infrastructure support, service desk, risk and compliance and service and finance management. The goals of the Warehouse are to: ­ Provide a single version of the truth ­ Empower users to find out new information about their business for themselves ­ Provide an integrated database model with common definitions regardless of the source of the data. Data from various source systems is fed into the EDW (Enterprise Data Warehouse). Responsibilities: Actively involved in enhancing the Data Warehousing Application wherein all small, Teradata, Prepared high level design document for developers and participated in review / build of the BTEQ, Scripts, Fast loads, Multi load and JCLs, Prepared/Reviewed Unit Test Plans & System Test cases Worked closely with Business Users and analysts. Worked on BTEQ, Fast load, and Fast export for loading data from Oracle to Teradata. Responsible for overseeing the Quality procedures related to the project Involved in code reviews and strictly followed best practices. Design, develop, and test complex Teradata BTEQ Scripts Involved in complete software development life­cycle(SDLC) Performed unit testing on the source code. Used to interact with testing team to ensure appropriate testing is performed and with Configuration team for code deployments and with technical writers to ensure manuals are in Synch with the developed software Environment: Teradata, Main Frame, BTEQ, Fast Load, Fast Export. Education Bachelor of Technology , Computer and Science Engineering JNTU Bachelor of Technology in Computer and Science Engineering, India JNTU Percentage: 71.68 Skills Data Warehouse knowledge, Database design, Oracle SQL, SDLC, Teradata,SQL Testing, Unit Testing, Business Requirements Gathering, Change Management planning, Configuration Management planning, Data Analysis, Data Mart Development, Code Deployment, Feasibility Analysis, Integration Testing, Application Maintenance,Meta data Analysis,Teradata PL/SQL,Teradata BTEQ,Teradata Fastload,Requirements Gathering, Semantic database design, Technical Design, Technical Specifications documents, UAT,Basic UNIX

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME610024291" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_610024291_1_396803423" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="610024291FNAM1"> </span> <span> </span> <span class="field" id="610024291LNAM1"> TERADATA SENIOR ASSOCIATE CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM610024293" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM610024293"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_610024293_1_396804617" style="padding-top:0px;"> <div class="field singlecolumn" id="610024293FRFM1"> <p align="LEFT"> Highly dependable Teradata Database Engineer successful at troubleshooting and debugging. Supportive and enthusiastic team player dedicated to streamlining processes and efficiently resolving project issues.</p> </div> </div> </div> <div class="section" id="SECTION_HILT610024294" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT610024294"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_610024294_1_396805051" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="610024294SKC11"> <ul> <li> Teradata BTEQ,Fast Load,PL/SQL</li> <li> Oracle</li> <li> Basic Unix</li> <li> Autosys Job Scheduler using JIL</li> </ul> </td> <td class="field twocol_2" id="610024294SKC21"> <ul> <li> SQL Query writing</li> <li> SQL Performance Tuning</li> <li> BTEQ</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM610024704" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM610024704"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_610024704_1_396805493" style="padding-top:0px;"> <div class="field singlecolumn" id="610024704FRFM1"> <p align="LEFT"> Developed custom database designs which is used for strong and fast analytical report for wider audience across the organization.</p> <br/> </div> </div> </div> <div class="section" id="SECTION_EXPR610024295" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR610024295"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_610024295_1_396803425" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="610024295JTIT1"> Teradata Senior Associate Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="610024295JSTD1"> Dec 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="610024295EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="610024295COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="610024295JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="610024295JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="610024295JDES1" itemprop="description"> <br/> <p align="LEFT"> Project Description :</p> <br/> <p align="LEFT"> iOS Mobile Application for Business Analytics Reporting This project aims at developing an Oracle and Teradata layers for pushing the data to iOS Mobile Application. </p> <br/> <p align="LEFT"> Responsibilities:</p> <ul> <br/> <li> Performed data analysis and gathered columns metadata of source systems for understanding requirement feasibility analysis.</li> <li> Worked on optimizing and tuning the Teradata and Oracle views and SQL's to improve the performance of batch and response time of data for users</li> <li> Implement the code changes through change management tools.</li> <li> Worked closely with business users to come up with detailed solution approach design documents.</li> <li> Used Teradata utilities like Bteq to build Teradata procedures.</li> <li> Provided initial capacity and growth forecast in terms of Space, CPU for the applications by gathering the details of volumes expected from Business.</li> <li> Prepared low level technical design document and participated in build/ review of the BTEQ Scripts.</li> <li> Provided support during the system test, Product Integration Testing and UAT.</li> <li> Coordination of all the offshore development from onsite from assigning the job till code delivery and signoff.</li> <li> Verified if implementation is done as expected.</li> <li> Done the impact assessment in terms of schedule changes, dependency impact, code changes for various change requests on the existing Data Warehouse applications that running in Production environment.</li> <li> Provided quick production fixes and proactively involved in fixing production support issues.</li> <li> Liaised between different implementation groups (Both source and target systems) and monitored the implementation activities.</li> <li> Analyze business requirements, designs and write technical specifications to design/ redesign solutions.</li> <li> Coordinate with Configuration management team in code deployments. Environment: Teradata14, Oracle PL/SQL, BTEQ, Basic Unix </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_610024295_2_396806762" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="610024295JTIT2"> Senior Associate Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="610024295JSTD2"> Mar 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="610024295EDDT2"> Dec 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="610024295COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="610024295JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="610024295JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="610024295JDES2" itemprop="description"> <br/> <p align="LEFT"> Project Description :</p> <br/> <p align="LEFT"> Development and maintenance of semantic/downstream layer in a data warehouse for Business user reporting. This project aims at building and maintaining a data mart on Enterprise Data warehouse, in order to increase the efficiency of the reporting, support business users in performing, more robust analytical reporting and decision making capability. </p> <br/> <p align="LEFT"> Responsibilities :</p> <ul> <br/> <li> Performed data analysis and gathered columns meta data of source systems for understanding requirement feasibility analysis.</li> <li> Worked on optimizing and tuning the Teradata views and SQL's to improve the performance of batch and response time of data for users</li> <li> Implement the code changes through change management tools.</li> <li> Worked closely with subject matter experts to come up with detailed solution approach design documents.</li> <li> Used Teradata utilities like Bteq export/import and Fast Load to load data into/out of Teradata database.</li> <li> Provided initial capacity and growth forecast in terms of Space, CPU for the applications by gathering the details of volumes expected from Business.</li> <li> Prepared low level technical design document and participated in build/ review of the BTEQ Scripts, Reviewed Unit Test Plans &amp; System Test cases.</li> <li> Provided support during the system test, Product Integration Testing and UAT.</li> <li> Coordination of all the offshore development from onsite from assigning the job till code delivery and signoff.</li> <li> Verified if implementation is done as expected.</li> <li> Done the impact assessment in terms of schedule changes, dependency impact, code changes for various change requests on the existing Data Warehouse applications that running in Production environment.</li> <li> Provided quick production fixes and pro-actively involved in fixing production support issues.</li> <li> Liaised between different implementation groups (Both source and target systems) and monitored the implementation activities.</li> <li> Analyze business requirements, designs and write technical specifications to design/ redesign solutions.</li> <li> Involved in complete software development life­cycle(SDLC) including requirements gathering, analysis, design, development, testing, implementation and deployment.</li> <li> Developed technical design documents (HLD and LLD) based on the functional requirements</li> <li> Coordinate with Configuration management team in code deployments.</li> <li> Implemented AGILE methodology for our formal delivery. Environment: Teradata14, BTEQ, Basic Unix, Oracle. ­</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_610024295_3_396803426" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:10px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="610024295JTIT3"> Software Engineer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="610024295JSTD3"> Jan 2009</span> <span> to </span> <span class="jobdates" format="%b %Y" id="610024295EDDT3"> Mar 2012</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="610024295COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="610024295JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="610024295JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="610024295JDES3" itemprop="description"> <br/> <p align="LEFT"> Project Description :</p> <br/> <p align="LEFT"> Data Warehousing Services. Description: Data Warehousing Services (DWS) manages the platform infrastructure hosting data from the Group's operational systems providing the capability for users or operational systems to query and extract this information as required. DWS manages the whole end to end change and service lifecycle including build, schedule and infrastructure support, service desk, risk and compliance and service and finance management. The goals of the Warehouse are to: ­ Provide a single version of the truth ­ Empower users to find out new information about their business for themselves ­ Provide an integrated database model with common definitions regardless of the source of the data. Data from various source systems is fed into the EDW (Enterprise Data Warehouse). </p> <br/> <p align="LEFT"> Responsibilities:</p> <ul> <li> Actively involved in enhancing the Data Warehousing Application wherein all small, Teradata,</li> <li> Prepared high level design document for developers and participated in review / build of the BTEQ, Scripts, Fast loads, Multi load and JCLs, Prepared/Reviewed Unit Test Plans &amp; System Test cases</li> <li> Worked closely with Business Users and analysts.</li> <li> Worked on BTEQ, Fast load, and Fast export for loading data from Oracle to Teradata.</li> <li> Responsible for overseeing the Quality procedures related to the project</li> <li> Involved in code reviews and strictly followed best practices.</li> <li> Design, develop, and test complex Teradata BTEQ Scripts</li> <li> Involved in complete software development life­cycle(SDLC) Performed unit testing on the source code.</li> <li> Used to interact with testing team to ensure appropriate testing is performed and with Configuration team for code deployments and with technical writers to ensure manuals are in Synch with the developed software Environment: Teradata, Main Frame, BTEQ, Fast Load, Fast Export.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC610024296" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC610024296"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_610024296_1_396803427" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="610024296DGRE1" itemprop="name"> Bachelor of Technology</span> <span> , </span> <span class="programline" id="610024296STUY1"> Computer and Science Engineering</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="610024296SCHO1" itemprop="name"> JNTU</span> <span class="joblocation jobcity" id="610024296SCIT1"> </span> <span class="joblocation jobstate" id="610024296SSTA1"> </span> <span class="joblocation jobstate" id="610024296SCNT1"> </span> </span> <span class="field" id="610024296FRFM1"> Bachelor of Technology in Computer and Science Engineering, India JNTU Percentage: 71.68</span> </div> </div> </div> <div class="section" id="SECTION_SKLL610024298" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL610024298"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_610024298_1_396803428" style="padding-top:0px;"> <div class="field singlecolumn" id="610024298FRFM1"> <p align="LEFT"> Data Warehouse knowledge, Database design, Oracle SQL, SDLC, Teradata,SQL Testing, Unit Testing, Business Requirements Gathering, Change Management planning, Configuration Management planning, Data Analysis, Data Mart Development, Code Deployment, Feasibility Analysis, Integration Testing, Application Maintenance,Meta data Analysis,Teradata PL/SQL,Teradata BTEQ,Teradata Fastload,Requirements Gathering, Semantic database design, Technical Design, Technical Specifications documents, UAT,Basic UNIX</p> </div> </div> </div> </div>

BANKING

SENIOR FINANCIAL ANALYST Professional Summary Skills Work History Senior Financial Analyst , 01/2012 to Current Company Name – City , State Manage the entire month end accounting close process related to accruals and reclass for the Mortgage Banking Technology line of business; build checks and balances into the accrual process. Create and maintain procedures and documentation for the monthly accrual process. Get business managers validate the most significant monthly expenses for their respective towers in an effort to better manage expenses. calculate accruals and prepare billing information for allocations Manage the MBT monthly forecast process and annual budget by creating detailed Tower budgets pertaining to Cap send and fixed Price and T&M that is reviewed and signed off upon by Technology directors and in line with overall goals of the Technology organization. Manage monthly beeline headcount costing process (T&M and Fixed Price) for consulting expenses to be used in the monthly forecast process as well as in the monthly accrual process. Manage the monthly direct expenses upload into Chase companywide corporate reporting system (CSPRA); built checks and balances around the data upload process to ensure direct expenses line items reconciliation between Mortgage Banking Technology repository and Chase companywide reporting system. Manage monthly expense reporting and analysis; prepare Technology Executive Management Reporting - built checks and balances to ensure that data that flow into the time series are complete and accurate to support the narrative which accompanies the Technology EMR deck. Create executive-level financial reporting package to support LOB business reviews; perform ad hoc financial analysis involving expense trends and business drivers Manage the weekly signing party process to ensure timely and relevant expenses management through deep thorough analysis of beeline items as well as software spend and Sow (Statement of work) spend. This helps the MBT finance clearly identify risks as well as opportunities to plan and put the Technology operation in a better position to capture those risks/Opportunities in the forecast process. Participate in creation of business cases and spending requests Assist with evaluation, reporting and control of Capital Expenditure projects Support Mortgage Banking Technology (MBT) on business case financial reviews and approvals. Manage third party Vendor details - actual spend vs. Budget / Forecast. Manage monthly capitalization process and accounting entries associated with it. Revamp and improve many business processes within MBT (Mortgage Banking Technology). 2012. Senior Financial Analyst , 01/2001 to 01/2004 Company Name – City , State Responsible for managing all financial aspects of the IT finance of JPMorgan Chase. Main responsibilities involve: Assist nine programs management, DOCS project. Assist Chase Home Finance (CHF) Information Technology management in managing project cost. Work with senior management to complete the annual budget process by reviewing and providing suggestions to process and department managers. Prepare quarterly financial forecasts and presented recommendations based on analysis to senior management. Lead the preparation of the monthly reporting package to include variance analysis on budgets, balance sheet, cash flows and income statements. Assist in creating awareness and implementation of Home Lending policies and procedures Develop and present on capital request projects, which included the review and analysis of the business case as well as providing NPV and IRR analysis. Prepare various summaries submitted to JPMorgan Chase Home Finance steering committee. Research all costs for projects as requested, using system and reporting tools such as Project Accounting & Reporting (PAR), Finance Gate, Team Files, PC Fast, Document Direct and Others. Assists in standardizing reports, templates Liaison with Corporate Finance and Corporate Accounting departments on financial analysis and reporting issues Build and maintained local databases (using access) and other record keeping systems for projects data. Assist various Senior Vice Presidents, upon demand, with research, documentation and preparation of reports and presentation to CHF (Chase Home Finance) business clients and other groups. Senior Financial Analyst , Company Name – City , State Responsible for day-to-day activities related to the update and maintenance of Huntington's mortgage hedging applications: daily update of pricing assumptions, perform complex analysis of financial markets, Complete complex analysis related to mark-to-market of Huntington's mortgage position. Oversee the on-going maintenance of the hedging and position reporting system and other required models Oversee the compilation of detailed reports and analysis for financial reporting Oversee the daily activities of less senior Financial Analysts Perform detailed analysis through the use of Access/SQL Databases. Assist in the monthly forecasting of Home Lending revenue and expense; responsible for the forecast of such segments as Servicing, Shared Support, and Consumer Lending. Perform monthly reporting for the Home Lending division with emphasis on detailed income and Expense statements for such segments as Servicing, Consumer Lending, Portfolio, Loan Default, Production, and Marketing; create other reports such as Balance Sheet, Margin Analysis, Rate Variance Analysis, and headcount analysis. Develop and maintain such model as Servicing profitability per loan, Secondary Marketing performance, Cost to Service loans, capitalized servicing, delinquency statistics, and retention analysis. Prepare monthly branch profitability reports. Responsible for developing and maintaining various business models such as expense management models for Servicing, Loan Default (REO), Consumer Lending and Shared Support; help executive management understand variances and underlying trends. Prepare month-end reporting "decks" for upper management review. Help identify any risks and/or opportunities within the forecast. Any Ad Hoc requests. Manage the entire month end accounting closing process for the servicing department: compile monthly mortgage date for the purpose of MSR (mortgage servicing rights) modeling and prepare summary analysis of the MSR results. Calculate and prepare monthly accounting entries related to the MSR asset. Maintain documentation of MSR (Mortgage Servicing Rights) related controls and processes. Prepare monthly MSR asset general ledger reconcilements. Manage annual budgets for such segments as Servicing, Shared Support, Mortgage Production, and Consumer Lending. 2009. Divisional Financial Manager , Company Name – City , State Manage the Central Division month end accounting closing process and work closely with regional accounting managers to streamline the closing process. Review locations P&L transactions for accuracy and completeness and prepare any correcting journal entries as required.* Prepare analysis and write up journal entries for two companywide programs (the uniform leasing program and the sign program). Calculate monthly commissions for Directors of Business Development. Monitor and redirect the allocations of employees' salaries to terminated locations. Manage the evaluation, due diligence and integration processes for potential acquisitions. Partner with Corporate accounting to draft 10Q, 10K and similar SEC filings (Form 4, form 5 etc) while supporting GAAP research and SEC reporting; help coordinate activities associated with the D&T audit Manage the preparation of the Central Division annual budget in compliance with the company's format and schedules from information obtained from all regions.* Consolidate information and ensure quality and consistency of data as well as explaining key variances. Manage the preparation of the Central Division quarterly forecast; performed same process as with the annual budget. Assist in performance management process, this entails monitoring and reporting of monthly actual results as compared to budget, forecast, and previous year; explained key variances in presentation format. Serve as the primary support resource for the division with respect to the budget/reforecast application (SRC). Provides ad hoc analytical support to all groups Senior Vice Presidents, COO and CFO. Prepare financial scorecard variance comments for steering committee and quarterly review meetings. Review the accuracy and completion of pro forma, return on investments (ROI), and memorandum of awareness (MOA) for new locations, existing location renewals, capital investments and acquisitions. Assists with evaluation, reporting and control of Capital Expenditure projects Coordinate and input the selection of locations for the quarterly Control Self Assessment program (Audit) within the Division. Assist in the preparation of the annual information package for the Board of Directors. Supervise and review the work of nine divisional Accountants and Financial Analysts. Report to CFO (Chief Financial Officer). Education BBA : Corporate Finance , The University of Toledo - City , State GPA: National Deans' List Corporate Finance National Deans' List BS : Accounting , The University of Paris Dauphine - City GPA: Graduated with honors Accounting Graduated with honors Accomplishments Career Summary Accomplished Professional with P&L responsibility in domestic and international Fortune 500 companies. Extensive experience and strength in financial management, financial reporting, internal auditing, management reporting, manufacturing, mergers and acquisitions, organizational development, quality assurance, system development, and implementation. Record of re-aligning organizations to achieve better economics of scale, including management of turnarounds and shutdowns. Skilled in creating strategic plans and in leading high performance teams to exceed pre-set goals. Proven instincts to identify and solve unique business issues. Key Accomplishments Oversaw the general finance functions and supported the execution of a division's financial and strategic plans; the division generated more than 2 Billion dollars in revenue. Uncovered and proved embezzlement by a former Regional Accounting Manager, company recovered 300K. Redesigned Chart of Accounts and financial statements by preserving comparability to more adequately reflect the company's financial picture. Successfully managed international invoicing and leasing of equipments. Skills Accounting, accruals, accrual, acquisitions, streamline, ADP payroll, Ad, AS/400, balance sheet, Banking, billing, budgets, Budget, business case, Business Development, business processes, CITRIX, closing, consulting, Corporate Finance, clients, Databases, documentation, drivers, due diligence, Essbase, Executive Management, senior management, Fast, Finance, Financial, financial analysis, financial analysis and reporting, financial reporting, forecasting, general ledger, GREAT PLAINS, Hyperion, Information Technology, investments, JD EDWARDS, managing, mark, market, Marketing, meetings, Access, Microsoft Access, MS Access, Microsoft Excel, MS Excel, MS Office Suite, PowerPoint, modeling, performance management, policies, pricing, processes, quality, record keeping, reporting, Research, SAP, SQL, statistics

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME518880846" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_518880846_1_338831395"> <div class="name" itemprop="name"> <span class="field" id="518880846FNAM1"> </span> <span> </span> <span class="field" id="518880846LNAM1"> SENIOR FINANCIAL ANALYST</span> </div> <div class="lowerborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM518880847" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM518880847"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_518880847_1"> <div class="field singlecolumn" id="518880847FRFM1"> </div> </div> </div> <div class="section" id="SECTION_HILT518880848" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT518880848"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_518880848_1"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="518880848SKC11"> </td> <td class="field twocol_2" id="518880848SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR518880535" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR518880535"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_518880535_1_338830705" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="518880535JTIT1"> Senior Financial Analyst</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="518880535JSTD1"> 01/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="518880535EDDT1"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="518880535COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="518880535JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="518880535JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="518880535JDES1" itemprop="description"> <ul> <li> Manage the entire month end accounting close process related to accruals and reclass for the Mortgage Banking Technology line of business; build checks and balances into the accrual process.</li> <li> Create and maintain procedures and documentation for the monthly accrual process.</li> <li> Get business managers validate the most significant monthly expenses for their respective towers in an effort to better manage expenses.</li> <li> calculate accruals and prepare billing information for allocations Manage the MBT monthly forecast process and annual budget by creating detailed Tower budgets pertaining to Cap send and fixed Price and T&amp;M that is reviewed and signed off upon by Technology directors and in line with overall goals of the Technology organization.</li> <li> Manage monthly beeline headcount costing process (T&amp;M and Fixed Price) for consulting expenses to be used in the monthly forecast process as well as in the monthly accrual process.</li> <li> Manage the monthly direct expenses upload into Chase companywide corporate reporting system (CSPRA); built checks and balances around the data upload process to ensure direct expenses line items reconciliation between Mortgage Banking Technology repository and Chase companywide reporting system.</li> <li> Manage monthly expense reporting and analysis; prepare Technology Executive Management Reporting - built checks and balances to ensure that data that flow into the time series are complete and accurate to support the narrative which accompanies the Technology EMR deck.</li> <li> Create executive-level financial reporting package to support LOB business reviews; perform ad hoc financial analysis involving expense trends and business drivers Manage the weekly signing party process to ensure timely and relevant expenses management through deep thorough analysis of beeline items as well as software spend and Sow (Statement of work) spend.</li> <li> This helps the MBT finance clearly identify risks as well as opportunities to plan and put the Technology operation in a better position to capture those risks/Opportunities in the forecast process.</li> <li> Participate in creation of business cases and spending requests Assist with evaluation, reporting and control of Capital Expenditure projects Support Mortgage Banking Technology (MBT) on business case financial reviews and approvals.</li> <li> Manage third party Vendor details - actual spend vs.</li> <li> Budget / Forecast.</li> <li> Manage monthly capitalization process and accounting entries associated with it.</li> <li> Revamp and improve many business processes within MBT (Mortgage Banking Technology).</li> <li> 2012.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_518880535_2_338830708" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="518880535JTIT2"> Senior Financial Analyst</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="518880535JSTD2"> 01/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="518880535EDDT2"> 01/2004</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="518880535COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="518880535JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="518880535JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="518880535JDES2" itemprop="description"> <ul> <li> Responsible for managing all financial aspects of the IT finance of JPMorgan Chase.</li> <li> Main responsibilities involve: Assist nine programs management, DOCS project.</li> <li> Assist Chase Home Finance (CHF) Information Technology management in managing project cost.</li> <li> Work with senior management to complete the annual budget process by reviewing and providing suggestions to process and department managers.</li> <li> Prepare quarterly financial forecasts and presented recommendations based on analysis to senior management.</li> <li> Lead the preparation of the monthly reporting package to include variance analysis on budgets, balance sheet, cash flows and income statements.</li> <li> Assist in creating awareness and implementation of Home Lending policies and procedures Develop and present on capital request projects, which included the review and analysis of the business case as well as providing NPV and IRR analysis.</li> <li> Prepare various summaries submitted to JPMorgan Chase Home Finance steering committee.</li> <li> Research all costs for projects as requested, using system and reporting tools such as Project Accounting &amp; Reporting (PAR), Finance Gate, Team Files, PC Fast, Document Direct and Others.</li> <li> Assists in standardizing reports, templates Liaison with Corporate Finance and Corporate Accounting departments on financial analysis and reporting issues Build and maintained local databases (using access) and other record keeping systems for projects data.</li> <li> Assist various Senior Vice Presidents, upon demand, with research, documentation and preparation of reports and presentation to CHF (Chase Home Finance) business clients and other groups.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_518880535_3_338830706" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="518880535JTIT3"> Senior Financial Analyst</span> <span> , </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="518880535COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="518880535JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="518880535JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="518880535JDES3" itemprop="description"> <ul> <li> Responsible for day-to-day activities related to the update and maintenance of Huntington's mortgage hedging applications: daily update of pricing assumptions, perform complex analysis of financial markets, Complete complex analysis related to mark-to-market of Huntington's mortgage position.</li> <li> Oversee the on-going maintenance of the hedging and position reporting system and other required models Oversee the compilation of detailed reports and analysis for financial reporting Oversee the daily activities of less senior Financial Analysts Perform detailed analysis through the use of Access/SQL Databases.</li> <li> Assist in the monthly forecasting of Home Lending revenue and expense; responsible for the forecast of such segments as Servicing, Shared Support, and Consumer Lending.</li> <li> Perform monthly reporting for the Home Lending division with emphasis on detailed income and Expense statements for such segments as Servicing, Consumer Lending, Portfolio, Loan Default, Production, and Marketing; create other reports such as Balance Sheet, Margin Analysis, Rate Variance Analysis, and headcount analysis.</li> <li> Develop and maintain such model as Servicing profitability per loan, Secondary Marketing performance, Cost to Service loans, capitalized servicing, delinquency statistics, and retention analysis.</li> <li> Prepare monthly branch profitability reports.</li> <li> Responsible for developing and maintaining various business models such as expense management models for Servicing, Loan Default (REO), Consumer Lending and Shared Support; help executive management understand variances and underlying trends.</li> <li> Prepare month-end reporting "decks" for upper management review.</li> <li> Help identify any risks and/or opportunities within the forecast.</li> <li> Any Ad Hoc requests.</li> <li> Manage the entire month end accounting closing process for the servicing department: compile monthly mortgage date for the purpose of MSR (mortgage servicing rights) modeling and prepare summary analysis of the MSR results.</li> <li> Calculate and prepare monthly accounting entries related to the MSR asset.</li> <li> Maintain documentation of MSR (Mortgage Servicing Rights) related controls and processes.</li> <li> Prepare monthly MSR asset general ledger reconcilements.</li> <li> Manage annual budgets for such segments as Servicing, Shared Support, Mortgage Production, and Consumer Lending.</li> <li> 2009.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_518880535_4_338830707" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="518880535JTIT4"> Divisional Financial Manager</span> <span> , </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="518880535COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="518880535JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="518880535JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="518880535JDES4" itemprop="description"> <ul> <li> Manage the Central Division month end accounting closing process and work closely with regional accounting managers to streamline the closing process.</li> <li> Review locations P&amp;L transactions for accuracy and completeness and prepare any correcting journal entries as required.* Prepare analysis and write up journal entries for two companywide programs (the uniform leasing program and the sign program).</li> <li> Calculate monthly commissions for Directors of Business Development.</li> <li> Monitor and redirect the allocations of employees' salaries to terminated locations.</li> <li> Manage the evaluation, due diligence and integration processes for potential acquisitions.</li> <li> Partner with Corporate accounting to draft 10Q, 10K and similar SEC filings (Form 4, form 5 etc) while supporting GAAP research and SEC reporting; help coordinate activities associated with the D&amp;T audit Manage the preparation of the Central Division annual budget in compliance with the company's format and schedules from information obtained from all regions.* Consolidate information and ensure quality and consistency of data as well as explaining key variances.</li> <li> Manage the preparation of the Central Division quarterly forecast; performed same process as with the annual budget.</li> <li> Assist in performance management process, this entails monitoring and reporting of monthly actual results as compared to budget, forecast, and previous year; explained key variances in presentation format.</li> <li> Serve as the primary support resource for the division with respect to the budget/reforecast application (SRC).</li> <li> Provides ad hoc analytical support to all groups Senior Vice Presidents, COO and CFO.</li> <li> Prepare financial scorecard variance comments for steering committee and quarterly review meetings.</li> <li> Review the accuracy and completion of pro forma, return on investments (ROI), and memorandum of awareness (MOA) for new locations, existing location renewals, capital investments and acquisitions.</li> <li> Assists with evaluation, reporting and control of Capital Expenditure projects Coordinate and input the selection of locations for the quarterly Control Self Assessment program (Audit) within the Division.</li> <li> Assist in the preparation of the annual information package for the Board of Directors.</li> <li> Supervise and review the work of nine divisional Accountants and Financial Analysts.</li> <li> Report to CFO (Chief Financial Officer).</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC518880537" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC518880537"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_518880537_1_338830710" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="518880537DGRE1" itemprop="name"> BBA</span> <span> : </span> <span class="programline" id="518880537STUY1"> Corporate Finance</span> <span> , </span> <span class="jobdates" id="518880537GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="518880537SCHO1" itemprop="name"> The University of Toledo</span> <span> - </span> <span class="joblocation jobcity" id="518880537SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="518880537SSTA1"> State</span> <br/> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="518880537GRPA1"> National Deans' List</span> </span> <span class="field" id="518880537FRFM1"> Corporate Finance National Deans' List</span> </div> </div> <div class="paragraph" id="PARAGRAPH_518880537_2_338830711" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="518880537DGRE2" itemprop="name"> BS</span> <span> : </span> <span class="programline" id="518880537STUY2"> Accounting</span> <span> , </span> <span class="jobdates" id="518880537GRYR2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="518880537SCHO2" itemprop="name"> The University of Paris Dauphine</span> <span> - </span> <span class="joblocation jobcity" id="518880537SCIT2"> City</span> <span class="joblocation jobstate" id="518880537SSTA2"> </span> <br/> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="518880537GRPA2"> Graduated with honors</span> </span> <span class="field" id="518880537FRFM2"> Accounting Graduated with honors</span> </div> </div> </div> <div class="section" id="SECTION_ACCM518880536" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM518880536"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_518880536_1_338830709"> <div class="field singlecolumn" id="518880536FRFM1"> <ul> <li> Career Summary Accomplished Professional with P&amp;L responsibility in domestic and international Fortune 500 companies.</li> <li> Extensive experience and strength in financial management, financial reporting, internal auditing, management reporting, manufacturing, mergers and acquisitions, organizational development, quality assurance, system development, and implementation.</li> <li> Record of re-aligning organizations to achieve better economics of scale, including management of turnarounds and shutdowns.</li> <li> Skilled in creating strategic plans and in leading high performance teams to exceed pre-set goals.</li> <li> Proven instincts to identify and solve unique business issues.</li> <li> Key Accomplishments Oversaw the general finance functions and supported the execution of a division's financial and strategic plans; the division generated more than 2 Billion dollars in revenue.</li> <li> Uncovered and proved embezzlement by a former Regional Accounting Manager, company recovered 300K.</li> <li> Redesigned Chart of Accounts and financial statements by preserving comparability to more adequately reflect the company's financial picture.</li> <li> Successfully managed international invoicing and leasing of equipments.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL518880539" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL518880539"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_518880539_1_338830713"> <div class="field singlecolumn" id="518880539FRFM1"> Accounting, accruals, accrual, acquisitions, streamline, ADP payroll, Ad, AS/400, balance sheet, Banking, billing, budgets, Budget, business case, Business Development, business processes, CITRIX, closing, consulting, Corporate Finance, clients, Databases, documentation, drivers, due diligence, Essbase, Executive Management, senior management, Fast, Finance, Financial, financial analysis, financial analysis and reporting, financial reporting, forecasting, general ledger, GREAT PLAINS, Hyperion, Information Technology, investments, JD EDWARDS, managing, mark, market, Marketing, meetings, Access, Microsoft Access, MS Access, Microsoft Excel, MS Excel, MS Office Suite, PowerPoint, modeling, performance management, policies, pricing, processes, quality, record keeping, reporting, Research, SAP, SQL, statistics</div> </div> </div> </div>

BANKING

PROGRAM MANAGER FINANCIAL MANAGER, FACILITIES MANAGER Summary 18 years of experience for Operations manager Housing and Financial Institutions as well as healthcare sector with experience of successfully coordinating the activities of various departments concerned with the production, pricing, sales, and distribution of products & services. Comfortable working with people of all levels and having an excellent commercial approach to solving problems and developing business processes. Having proven people management skills, with the ability to manage performance and motivate staff on an individual and team level. Now looking for a new and challenging managerial or consultancy position, one which will make best use of my existing skills and experience and also further my personal and professional development Core Competencies Competition Analysis - Ability to analyze and compare firm's products with that of competitors. Good communication and management skills - effective leader and motivator. Self-assured and confident. Objective Statement Desire to join a fast paced growing firm that offers a constructive workplace to develop brand strategies, initiate strategic alliances, promote new products, and interact with new clients in order to develop sustained business for the organization. Skills Microsoft Word, Excel, and Power Point Software: Microsoft Word, Excel, Outlook, Adobe Photoshop, outlook and Databases Clarity system, Boston Post and HMIS database system Experience 03/2008 to Current Program Manager Financial Manager, Facilities Manager Company Name － City , State Driving operational improvements, maximizing the value of the asset base while ensuring a tight control on Operational costs. Responsible for monitoring and continually improving standards of performance and quality within the operation. Duties: Managing a team of approximately 20 employees in a busy work environment. Negotiating contracts, ensuring that they balance value and risk. Establish and implement departmental policies, goals, objectives, and procedures. Creating, managing and analyzing performance data and other information. Ensuring that capacity and capability are continually planned. Encouraging, identifying and developing best practice strategy. Ensuring compliance to all Environmental Health & Safety goals & objectives. Producing Operations manuals which define how the business is to be run. Working closely with the. 04/2005 to 02/2008 Clinic Manager Company Name Manager of the Facility activities and care plan development, service level determination, on-site field. Responsible for direct supervision of clinical staff and ensures adherence to internal policies/standards. Participates in the recruitment, interviewed and orientation of team members. Evaluates their performance relative to job goals/requirements; reviews records/documentation to ensure regulatory and in-house compliance. Coaches staff and recommends in-service education programs and manages the assignment of clinical associates. Ensures service quality and care coordination to ensure proper communication between physicians and patients. Discusses operational issues, updates on new/changed regulations and Oversight of clinical integrity of appropriated quality of care provided, visits utilization, Accountable for financial budget goals through utilization and providing appropriate and accurate patient care, case mix weight, and appropriate utilization of delivery of patient care. 01/2001 to 03/2005 Marketing Manager Company Name － City 06/1992 to 12/1998 Duties Company Name － City , State Implementing new operational processes and procedures. Establishing and maintaining Roles and Responsibilities for personnel under your management. Delivering regular team communications and organizing monthly meetings. Controlling all associated operational costs according to the prevailing annual budget forecast. Supporting the planning, development and overall management of project budgets, in collaboration with relevant senior field managers and HQ staff. Seeking ways of adding value to existing work areas. Working closely to build and maintain close working relationship with clients. Maximizing accuracy, productivity and space utilization. Assisting in the recruitment, training and development of staff. Solving disputes and complaints in a professional manner and within guidelines. Developed new marketing strategies to capture market channels with new clients. Brought new processes to firm for its growth, using various marketing strategies and communication skills in order to brand the firm in the market and attract new clients. Developed strategies and business for the firm by building corporate relationships with customers and the industry/market leaders. Utilized sales and marketing tools to create brand awareness in the market. Introduced improvements in business strategies based on customer feedback. Expanded business along with the respective market share for the firm. Played key role in company initiatives for developing new projects for future use. Education and Training June 2008 Bachelor of Business and Management University of Phoenix － City , State September 1999 Bachelor of Science : Nurse University of Washington － City , State Nurse June 2014 Master of Business administration : Healthcare University of Phoenix － City , State Healthcare Skills Adobe Photoshop, balance, Budget development, budgets, budget, Business Management, business strategies, communication skills, Negotiating contracts, Cost control, clients, customer services, Databases, database, delivery, documentation, Driving, Environmental Health, financial, Financial Analysis, Managing, marketing strategies, marketing, market, Marketing/sales, meetings, Excel, Outlook, Power Point, Microsoft Word, negotiation, organizing, patient care, personnel, plan development, policies, Problem resolution, processes, process improvement, Producing, quality, recruitment, Safety, sales, strategy, supervision

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME984002431" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_984002431_1_651100536" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="984002431FNAM1"> </span> <span> </span> <span class="field" id="984002431LNAM1"> PROGRAM MANAGER FINANCIAL MANAGER, FACILITIES MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM984002435" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM984002435"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_984002435_1_651100546" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="984002435FRFM1"> 18 years of experience for Operations manager Housing and Financial Institutions as well as healthcare sector with experience of successfully coordinating the activities of various departments concerned with the production, pricing, sales, and distribution of products &amp; services. Comfortable working with people of all levels and having an excellent commercial approach to solving problems and developing business processes. Having proven people management skills, with the ability to manage performance and motivate staff on an individual and team level. Now looking for a new and challenging managerial or consultancy position, one which will make best use of my existing skills and experience and also further my personal and professional development Core Competencies Competition Analysis - Ability to analyze and compare firm's products with that of competitors. Good communication and management skills - effective leader and motivator. Self-assured and confident. Objective Statement Desire to join a fast paced growing firm that offers a constructive workplace to develop brand strategies, initiate strategic alliances, promote new products, and interact with new clients in order to develop sustained business for the organization.</div> </div> </div> <div class="section" id="SECTION_HILT984002436" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT984002436"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_984002436_1_651100547" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="984002436SKC11"> Microsoft Word, Excel, and Power Point Software: Microsoft Word, Excel, Outlook, Adobe Photoshop, outlook and Databases Clarity system, Boston Post and HMIS database system</td> <td class="field twocol_2" id="984002436SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR984002433" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR984002433"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_984002433_1_651100538" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="984002433JSTD1"> 03/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="984002433EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="984002433JTIT1"> Program Manager Financial Manager, Facilities Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="984002433COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="984002433JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="984002433JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="984002433JDES1" itemprop="description"> <ul> <li> Driving operational improvements, maximizing the value of the asset base while ensuring a tight control on Operational costs.</li> <li> Responsible for monitoring and continually improving standards of performance and quality within the operation.</li> <li> Duties: Managing a team of approximately 20 employees in a busy work environment.</li> <li> Negotiating contracts, ensuring that they balance value and risk.</li> <li> Establish and implement departmental policies, goals, objectives, and procedures.</li> <li> Creating, managing and analyzing performance data and other information.</li> <li> Ensuring that capacity and capability are continually planned.</li> <li> Encouraging, identifying and developing best practice strategy.</li> <li> Ensuring compliance to all Environmental Health &amp; Safety goals &amp; objectives.</li> <li> Producing Operations manuals which define how the business is to be run.</li> <li> Working closely with the.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_984002433_2_651100539" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="984002433JSTD2"> 04/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="984002433EDDT2"> 02/2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="984002433JTIT2"> Clinic Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="984002433COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="984002433JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="984002433JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="984002433JDES2" itemprop="description"> <ul> <li> Manager of the Facility activities and care plan development, service level determination, on-site field.</li> <li> Responsible for direct supervision of clinical staff and ensures adherence to internal policies/standards.</li> <li> Participates in the recruitment, interviewed and orientation of team members.</li> <li> Evaluates their performance relative to job goals/requirements; reviews records/documentation to ensure regulatory and in-house compliance.</li> <li> Coaches staff and recommends in-service education programs and manages the assignment of clinical associates.</li> <li> Ensures service quality and care coordination to ensure proper communication between physicians and patients.</li> <li> Discusses operational issues, updates on new/changed regulations and Oversight of clinical integrity of appropriated quality of care provided, visits utilization, Accountable for financial budget goals through utilization and providing appropriate and accurate patient care, case mix weight, and appropriate utilization of delivery of patient care.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_984002433_3_651100540" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="984002433JSTD3"> 01/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="984002433EDDT3"> 03/2005</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="984002433JTIT3"> Marketing Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="984002433COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="984002433JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="984002433JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="984002433JDES3" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_984002433_4_651100541" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="984002433JSTD4"> 06/1992</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="984002433EDDT4"> 12/1998</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="984002433JTIT4"> Duties</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="984002433COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="984002433JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="984002433JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="984002433JDES4" itemprop="description"> <ul> <li> Implementing new operational processes and procedures.</li> <li> Establishing and maintaining Roles and Responsibilities for personnel under your management.</li> <li> Delivering regular team communications and organizing monthly meetings.</li> <li> Controlling all associated operational costs according to the prevailing annual budget forecast.</li> <li> Supporting the planning, development and overall management of project budgets, in collaboration with relevant senior field managers and HQ staff.</li> <li> Seeking ways of adding value to existing work areas.</li> <li> Working closely to build and maintain close working relationship with clients.</li> <li> Maximizing accuracy, productivity and space utilization.</li> <li> Assisting in the recruitment, training and development of staff.</li> <li> Solving disputes and complaints in a professional manner and within guidelines.</li> <li> Developed new marketing strategies to capture market channels with new clients.</li> <li> Brought new processes to firm for its growth, using various marketing strategies and communication skills in order to brand the firm in the market and attract new clients.</li> <li> Developed strategies and business for the firm by building corporate relationships with customers and the industry/market leaders.</li> <li> Utilized sales and marketing tools to create brand awareness in the market.</li> <li> Introduced improvements in business strategies based on customer feedback.</li> <li> Expanded business along with the respective market share for the firm.</li> <li> Played key role in company initiatives for developing new projects for future use.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC984002434" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC984002434"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_984002434_1_651100542" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="984002434GRYR1"> June 2008</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="984002434DGRE1" itemprop="name"> Bachelor of Business and Management</span> <span class="programline" id="984002434STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="984002434SCHO1" itemprop="name"> University of Phoenix</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="984002434SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="984002434SSTA1"> State</span> <span class="joblocation jobstate" id="984002434SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="984002434FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_984002434_2_651100544" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="984002434GRYR2"> September 1999</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="984002434DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="984002434STUY2"> Nurse</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="984002434SCHO2" itemprop="name"> University of Washington</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="984002434SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="984002434SSTA2"> State</span> <span class="joblocation jobstate" id="984002434SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="984002434FRFM2"> Nurse</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_984002434_3_651100545" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="984002434GRYR3"> June 2014</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="984002434DGRE3" itemprop="name"> Master of Business administration</span> <span> : </span> <span class="programline" id="984002434STUY3"> Healthcare</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="984002434SCHO3" itemprop="name"> University of Phoenix</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="984002434SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="984002434SSTA3"> State</span> <span class="joblocation jobstate" id="984002434SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="984002434FRFM3"> Healthcare</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL984002437" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL984002437"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_984002437_1_651100548" style="padding-top:0px;"> <div class="field singlecolumn" id="984002437FRFM1"> Adobe Photoshop, balance, Budget development, budgets, budget, Business Management, business strategies, communication skills, Negotiating contracts, Cost control, clients, customer services, Databases, database, delivery, documentation, Driving, Environmental Health, financial, Financial Analysis, Managing, marketing strategies, marketing, market, Marketing/sales, meetings, Excel, Outlook, Power Point, Microsoft Word, negotiation, organizing, patient care, personnel, plan development, policies, Problem resolution, processes, process improvement, Producing, quality, recruitment, Safety, sales, strategy, supervision</div> </div> </div> <div class="section" id="SECTION_AFIL984002438" style="padding-top:0px;"> </div> </div>

BANKING

PARK OPERATIONS HOSTESS Summary Highly experienced in banking, customer service, data entry, publicity, editing, and a wide range of computer skills Software (PC and MAC environments): Computerized cash registers, invoice, scheduling, and inventory software, Microsoft Windows® and Microsoft Word, Excel, OneNote, PowerPoint and Photoshop. A strong literary background coupled with up-to-date technological knowledge. Highlights Software (PC and MAC environments): Microsoft Windows® and Microsoft Word, PowerPoint, Excel and Publisher Time management Meticulous attention to detail Excellent communication skills Strong problem solver Multi-line phone proficiency Filing and data archiving Accomplishments Data Organization   Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions. Multitasking   Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment. Customer Service   Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. Experience Company Name City , State Park Operations Hostess 09/2014 to Current Provide exceptional guest service by greeting and interacting with guests, answering questions and resolving guest issues Ensure safe and efficient line speed and crowd flow through park rides and stadiums Operate and monitor ride systems following all company safety policies and procedures, including proper loading/unloading of guests and ride evacuations Perform and record guest counts hourly and communicate to other departments as needed For special events, staff gates and pathways to direct guests to attractions Assist with park emergencies including inclement weather. Company Name City , State Activities Associate 02/2014 to 10/2014 Presenting programs in front of groups of participants of varying ages Assisting in the implementation of various group activities Handling reservations and accepting cash and credit card payments Recording inventory of equipment and ensuring that equipment is functional. Checking out and returning various equipment for guests Assisted guests with planning their schedules at the resort and recommended activities and events based on their needs. Senior Publicist for Sharyn McCrumb, New York Times Bestselling Author. Company Name City , State Senior Publicist 06/2006 to 05/2014 Cash and check deposits, process loan expenses and open new accounts Created and developed publicity strategies to drive business goals Pitched and secured print media, television, online and radio interviews Developed press materials such as press releases and kits, fact sheets and related communication Built and maintained relationships with media personnel Oversaw tours and media events Achievement: Hired as publicist; promoted because of demonstrated management skill and innovative ideas. Company Name City , State Certified Senior Teller 07/2012 to 05/2013 Maintained appropriate cash limits, cashed checks, established deposits, and issued cashier's checks, cash orders, traveller's checks, money advances, and funds transfers. Cash and check deposits, process loan expenses and open new accounts. Perform cash management, customer service, balance cash drawer and petty cash management. Achievement: Hired as junior teller; promoted because of accurateness, pace, and skills. Company Name City , State Manager 04/2004 to 10/2010 Supervised and trained employees, answered phones, accepted reservations and took payments; was in charge of general care and cleanliness of facility. Education Bachelor of Arts : English Literature 2010 Roanoke College , City , State , United States GPA: Cum Laude Graduate Cum Laude Cum Laude English Literature Graduate Cum Laude 2006 North Cross School , City , State Certifications Certified in Lifeguarding, CPR, AED, and First Aid through the American Red Cross. Interests 2006 Regional Champion, English Speaking Union Shakespeare Monologue and Sonnet competition. Languages Conversational knowledge of Spanish language. Ability to read and write French and Spanish. Professional Affiliations Sigma Tau Delta International English Honour Society Member Kappa Delta Pi Honour Society Member President (2010-2011) and founding student member of Roanoke College Peace and Justice Association Member of Ruritan Club (Catawba Chapter) January 2004-May 2010 Skills balance, cash management, cashier, CPR, credit, customer service, special events, First Aid, French, functional, funds, inventory, MAC, materials, Excel, money, PowerPoint, Publisher, Microsoft Word, personnel, policies, Presenting, press, press releases, print media, Publicist, publicity, radio, read, Recording, safety, Spanish, Spanish language, phones, television, Author Additional Information Honours and Activities 2006 Regional Champion, English Speaking Union Shakespeare Monologue and Sonnet competition.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME528653908" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_528653908_1_345299571" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="528653908FNAM1"> </span> <span> </span> <span class="field" id="528653908LNAM1"> PARK OPERATIONS HOSTESS</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM528653910" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM528653910"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_528653910_1_345299581" style=" padding-top:0px; "> <div class="field singlecolumn" id="528653910FRFM1"> <p align="LEFT"> Highly experienced in banking, customer service, data entry, publicity, editing, and a wide range of computer skills</p> <br/> <p align="LEFT"> Software (PC and MAC environments): Computerized cash registers, invoice, scheduling, and inventory software, Microsoft Windows® and Microsoft Word, Excel, OneNote, PowerPoint and Photoshop.</p> <br/> <p align="LEFT"> A strong literary background coupled with up-to-date technological knowledge.</p> </div> </div> </div> <div class="section" id="SECTION_HILT528653911" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT528653911"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_528653911_1_345299586" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="528653911SKC11"> <p align="LEFT"> Software (PC and MAC environments): Microsoft Windows® and Microsoft Word, PowerPoint, Excel and Publisher</p> <br/> </td> <td class="field twocol_2" id="528653911SKC21"> <ul> <li> Time management</li> <li> Meticulous attention to detail</li> <li> Excellent communication skills</li> <li> Strong problem solver</li> <li> Multi-line phone proficiency</li> <li> Filing and data archiving</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM528654302" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM528654302"> Accomplishments</div> </div> <div class="paragraph txtLeft firstparagraph" id="PARAGRAPH_528654302_1_345301678" style=" padding-top:0px; "> <div class="field singlecolumn" id="528654302FRFM1"> <p align="LEFT"> <i> Data Organization</i>  </p> <ul> <li> Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.</li> </ul> <p align="LEFT"> <i> Multitasking</i>  </p> <ul> <li> Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.</li> </ul> <p align="LEFT"> <i> Customer Service</i>  </p> <ul> <li> Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.</li> </ul> <br/> </div> </div> </div> <div class="section" id="SECTION_EXPR528653912" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR528653912"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_528653912_1_345299574" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="528653912COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="528653912JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="528653912JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="528653912JTIT1"> Park Operations Hostess</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="528653912JSTD1"> 09/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="528653912EDDT1"> Current</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="528653912JDES1" itemprop="description"> <ul> <li> Provide exceptional guest service by greeting and interacting with guests, answering questions and resolving guest issues Ensure safe and efficient line speed and crowd flow through park rides and stadiums Operate and monitor ride systems following all company safety policies and procedures, including proper loading/unloading of guests and ride evacuations Perform and record guest counts hourly and communicate to other departments as needed For special events, staff gates and pathways to direct guests to attractions Assist with park emergencies including inclement weather.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_528653912_2_345299575" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="528653912COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="528653912JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="528653912JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="528653912JTIT2"> Activities Associate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="528653912JSTD2"> 02/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="528653912EDDT2"> 10/2014</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="528653912JDES2" itemprop="description"> <ul> <li> Presenting programs in front of groups of participants of varying ages Assisting in the implementation of various group activities Handling reservations and accepting cash and credit card payments Recording inventory of equipment and ensuring that equipment is functional.</li> <li> Checking out and returning various equipment for guests Assisted guests with planning their schedules at the resort and recommended activities and events based on their needs.</li> <li> Senior Publicist for Sharyn McCrumb, New York Times Bestselling Author.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_528653912_3_345299576" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="528653912COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="528653912JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="528653912JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="528653912JTIT3"> Senior Publicist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="528653912JSTD3"> 06/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="528653912EDDT3"> 05/2014</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="528653912JDES3" itemprop="description"> <ul> <li> Cash and check deposits, process loan expenses and open new accounts Created and developed publicity strategies to drive business goals Pitched and secured print media, television, online and radio interviews Developed press materials such as press releases and kits, fact sheets and related communication Built and maintained relationships with media personnel Oversaw tours and media events Achievement: Hired as publicist; promoted because of demonstrated management skill and innovative ideas.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_528653912_4_345299577" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="528653912COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="528653912JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="528653912JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="528653912JTIT4"> Certified Senior Teller</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="528653912JSTD4"> 07/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="528653912EDDT4"> 05/2013</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="528653912JDES4" itemprop="description"> <ul> <li> Maintained appropriate cash limits, cashed checks, established deposits, and issued cashier's checks, cash orders, traveller's checks, money advances, and funds transfers.</li> <li> Cash and check deposits, process loan expenses and open new accounts.</li> <li> Perform cash management, customer service, balance cash drawer and petty cash management.</li> <li> Achievement: Hired as junior teller; promoted because of accurateness, pace, and skills.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_528653912_5_345299578" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="528653912COMP5" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="528653912JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="528653912JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="528653912JTIT5"> Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="528653912JSTD5"> 04/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="528653912EDDT5"> 10/2010</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="528653912JDES5" itemprop="description"> <ul> <li> Supervised and trained employees, answered phones, accepted reservations and took payments; was in charge of general care and cleanliness of facility.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC528653913" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC528653913"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_528653913_1_345299579" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="528653913DGRE1" itemprop="name"> Bachelor of Arts</span> <span> :</span> <span class="programline" dependency="STUY" id="528653913STUY1"> English Literature</span> <span class="datesWrapper"> <span class="jobdates" id="528653913GRYR1"> 2010</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="528653913SCHO1" itemprop="name"> Roanoke College</span> <span> , </span> <span class="joblocation jobcity" id="528653913SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="528653913SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="528653913SCNT1"> United States</span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="528653913GRPA1"> Cum Laude Graduate Cum Laude</span> </span> <span class="paddedline"> <span class="field" id="528653913FRFM1"> <p align="LEFT"> Cum Laude English Literature Graduate Cum Laude</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_528653913_2_345299580" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="528653913DGRE2" itemprop="name"> </span> <span class="programline" dependency="STUY" id="528653913STUY2"> </span> <span class="datesWrapper"> <span class="jobdates" id="528653913GRYR2"> 2006</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="528653913SCHO2" itemprop="name"> North Cross School</span> <span> , </span> <span class="joblocation jobcity" id="528653913SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="528653913SSTA2"> State</span> <span class="joblocation jobstate" id="528653913SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="528653913FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT528653922" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERT528653922"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_528653922_1_345299582" style=" padding-top:0px; "> <div class="field singlecolumn" id="528653922FRFM1"> Certified in Lifeguarding, CPR, AED, and First Aid through the American Red Cross.</div> </div> </div> <div class="section" id="SECTION_INTR528653923" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR528653923"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_528653923_1_345299584" style=" padding-top:0px; "> <div class="field singlecolumn" id="528653923FRFM1"> 2006 Regional Champion, English Speaking Union Shakespeare Monologue and Sonnet competition.</div> </div> </div> <div class="section" id="SECTION_LANG528653924" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG528653924"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_528653924_1_345299585" style=" padding-top:0px; "> <div class="field singlecolumn" id="528653924FRFM1"> Conversational knowledge of Spanish language. Ability to read and write French and Spanish.</div> </div> </div> <div class="section" id="SECTION_AFIL528653914" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL528653914"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_528653914_1_345299583" style=" padding-top:0px; "> <div class="field singlecolumn" id="528653914FRFM1"> Sigma Tau Delta International English Honour Society Member Kappa Delta Pi Honour Society Member President (2010-2011) and founding student member of Roanoke College Peace and Justice Association Member of Ruritan Club (Catawba Chapter) January 2004-May 2010</div> </div> </div> <div class="section" id="SECTION_SKLL528653925" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL528653925"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_528653925_1_345299588" style=" padding-top:0px; "> <div class="field singlecolumn" id="528653925FRFM1"> balance, cash management, cashier, CPR, credit, customer service, special events, First Aid, French, functional, funds, inventory, MAC, materials, Excel, money, PowerPoint, Publisher, Microsoft Word, personnel, policies, Presenting, press, press releases, print media, Publicist, publicity, radio, read, Recording, safety, Spanish, Spanish language, phones, television, Author</div> </div> </div> <div class="section" id="SECTION_ADDI528653926" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI528653926"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_528653926_1_345299589" style=" padding-top:0px; "> <div class="field singlecolumn" id="528653926FRFM1"> <ul> <li> Honours and Activities 2006 Regional Champion, English Speaking Union Shakespeare Monologue and Sonnet competition.</li> </ul> </div> </div> </div> </div>

BANKING

SOHO PROPERTIES, SUMMER ANALYST Areas of Expertise Microsoft Excel - financial modeling, PowerPoint, and Word Fluent in four Indian languages - Hindi, Tamil, Telugu and Kannada Tennis Won multiple state and national titles as a junior and consistently ranked Top 10 in India Work Experience Soho Properties, Summer Analyst Company Name － City , State Manhattan based Development firm Performed multiple feasibility analyses for potential residential and hotel development projects Evaluated terms and covenants of equity and debt partnership proposals to supplement analyses Faciliated in restructuring partnerships to accommodate LP's in a $300M Times Sq. hotel project Identified a suitable component of debt financing by comparing EB-5 to mezzanine debt Prepared agendas, scheduled and managed executive committee meetings for ongoing projects Massey Knakal, Capital Services Intern; Brooklyn, New York NYC's #1 Building Sales Firm" Worked alongside the Director of Capital Services for all aspects of finance operations including origination, underwriting and execution for both acquisitions and refinancings Restructured a $33M cross-collaterized loan secured by a 7 building mixed-use portfolio Performed market analyses which consisted of evaluating current and past demographic data, market trends and comparables, used to support assumptions Created offering memorandums for lenders. Strategy Analyst Company Name － City Middle market and luxury real estate development firm. Performed a market analysis on the single-family second home market in Chennai and identified emerging trends which was the basis for a major strategy shift in the firm. Computed detailed deal-by-deal analyses consisting of development cost matrices, and sales price sensitivity tables, concluding with IRR and ROE figures for new deals. Assisted Managing Principal in executing the strategy shift, focusing on single-family beach villas in the emerging East Coast Road submarket. Consultant Company Name － City Boutique real estate office, specializing in advisory and brokerage Founded the company as a sole proprietor upon graduating college Conducted feasibility studies and due diligence to advise developers in emerging submarkets Collaborated with CEO of Australian company Mii-Homes on establishing a new factory Secured suitable homes and office space for several multinational companies and consulates Appointed as the primary real estate consultants for Korean Trade center Hired with exclusivity to sell residential properties worth over $22M USD Family Office, Asset Manager; Chennai, India Core Real Estate Portfolio consisting of Office, Multi- Family and Single Family assets worth $70M Determined pricing and strategy based on market conditions and required returns Provided operations reports to principals on a quarterly basis Negotiated management contracts with property managers Successfully negotiated the renewal of a high profile lease with the German Consulate. Education M.S : Real Estate, Finance and Investments INTERESTS New York University － City , State GPA: GPA: 3.75 Real Estate, Finance and Investments GPA: 3.75 B.A : Economics Hawaii Pacific University － City , State GPA: GPA: 3.40 GPA: 3.86 Deans' List Economics GPA: 3.40 GPA: 3.86 Deans' List Pendleton School IMG Nick Bollettieri Tennis Academy － City , State GPA: GPA: 3.60 GPA: 3.60 New York University (Stern School of Business ) － City , State Private Equity Finance Accomplishments Awarded the 100% Effort award at Nick Bollettieri Tennis Academy Recruited by #5 Hawaii Pacific University Competed professionally in the international men's circuit Dec '15 May '11 May '07 Jun '14 - Aug '14 Jan '14 - Jun '14 May '12- Jul '12 Jul '11 - Aug '13 Jun '11 -Aug '13. Interests Member of NYU Global Real Estate Club, Stern Real Estate Club, Graduate Finance Association, Stern Private Equity Club, Stern Investment Management and Research Society Community Service Participated in fundraiser with Martina Navratilova to raise money for AIDS in Zimbabwe Volunteer at SMILE; assist and serve the economically backward in healthcare needs Skills acquisitions, contracts, due diligence, Equity, feasibility studies, Finance, financing, financial modeling, German, Hindi, Korean, languages, Director, Managing, market analysis, market, meetings, Microsoft Excel, Office, PowerPoint, Word, pricing, proposals, Real Estate, Sales, strategy, tables Additional Information NYU Clubs Member of NYU Global Real Estate Club, Stern Real Estate Club, Graduate Finance Association, Stern Private Equity Club, Stern Investment Management and Research Society Community Service Participated in fundraiser with Martina Navratilova to raise money for AIDS in Zimbabwe Volunteer at SMILE; assist and serve the economically backward in healthcare needs

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME511652710" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_511652710_1_334068308" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="511652710FNAM1"> </span> <span> </span> <span class="field" id="511652710LNAM1"> SOHO PROPERTIES, SUMMER ANALYST</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM511652712" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_HILT511652713" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT511652713"> Areas of Expertise</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_511652713_1_334068319" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="511652713SKC11"> Microsoft Excel - financial modeling, PowerPoint, and Word Fluent in four Indian languages - Hindi, Tamil, Telugu and Kannada Tennis Won multiple state and national titles as a junior and consistently ranked Top 10 in India</td> <td class="field twocol_2 charspace" id="511652713SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR511652714" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR511652714"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_511652714_1_334068310" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="511652714JTIT1"> Soho Properties, Summer Analyst</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="511652714COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="511652714JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="511652714JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="511652714JDES1" itemprop="description"> <ul> <li> Manhattan based Development firm Performed multiple feasibility analyses for potential residential and hotel development projects Evaluated terms and covenants of equity and debt partnership proposals to supplement analyses Faciliated in restructuring partnerships to accommodate LP's in a $300M Times Sq.</li> <li> hotel project Identified a suitable component of debt financing by comparing EB-5 to mezzanine debt Prepared agendas, scheduled and managed executive committee meetings for ongoing projects Massey Knakal, Capital Services Intern; Brooklyn, New York NYC's #1 Building Sales Firm" Worked alongside the Director of Capital Services for all aspects of finance operations including origination, underwriting and execution for both acquisitions and refinancings Restructured a $33M cross-collaterized loan secured by a 7 building mixed-use portfolio Performed market analyses which consisted of evaluating current and past demographic data, market trends and comparables, used to support assumptions Created offering memorandums for lenders.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_511652714_2_334068311" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="511652714JTIT2"> Strategy Analyst</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="511652714COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="511652714JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="511652714JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="511652714JDES2" itemprop="description"> <ul> <li> Middle market and luxury real estate development firm.</li> <li> Performed a market analysis on the single-family second home market in Chennai and identified emerging trends which was the basis for a major strategy shift in the firm.</li> <li> Computed detailed deal-by-deal analyses consisting of development cost matrices, and sales price sensitivity tables, concluding with IRR and ROE figures for new deals.</li> <li> Assisted Managing Principal in executing the strategy shift, focusing on single-family beach villas in the emerging East Coast Road submarket.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_511652714_3_334068312" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="511652714JTIT3"> Consultant</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="511652714COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="511652714JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="511652714JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="511652714JDES3" itemprop="description"> <ul> <li> Boutique real estate office, specializing in advisory and brokerage Founded the company as a sole proprietor upon graduating college Conducted feasibility studies and due diligence to advise developers in emerging submarkets Collaborated with CEO of Australian company Mii-Homes on establishing a new factory Secured suitable homes and office space for several multinational companies and consulates Appointed as the primary real estate consultants for Korean Trade center Hired with exclusivity to sell residential properties worth over $22M USD Family Office, Asset Manager; Chennai, India Core Real Estate Portfolio consisting of Office, Multi- Family and Single Family assets worth $70M Determined pricing and strategy based on market conditions and required returns Provided operations reports to principals on a quarterly basis Negotiated management contracts with property managers Successfully negotiated the renewal of a high profile lease with the German Consulate.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC511652715" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC511652715"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_511652715_1_334068314" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="511652715DGRE1" itemprop="name"> M.S</span> <span> : </span> <span class="programline" dependency="STUY" id="511652715STUY1"> Real Estate, Finance and Investments</span> <span class="jobdates" id="511652715GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="511652715SCHO1" itemprop="name"> INTERESTS New York University</span> <span> － </span> <span class="joblocation jobcity" id="511652715SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="511652715SSTA1"> State</span> <span class="joblocation jobstate" id="511652715SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="511652715GRPA1"> GPA: 3.75</span> </span> <span class="paddedline"> <span class="field" id="511652715FRFM1"> Real Estate, Finance and Investments GPA: 3.75</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_511652715_2_334068315" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="511652715DGRE2" itemprop="name"> B.A</span> <span> : </span> <span class="programline" dependency="STUY" id="511652715STUY2"> Economics</span> <span class="jobdates" id="511652715GRYR2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="511652715SCHO2" itemprop="name"> Hawaii Pacific University</span> <span> － </span> <span class="joblocation jobcity" id="511652715SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="511652715SSTA2"> State</span> <span class="joblocation jobstate" id="511652715SCNT2"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="511652715GRPA2"> GPA: 3.40 GPA: 3.86 Deans' List</span> </span> <span class="paddedline"> <span class="field" id="511652715FRFM2"> Economics GPA: 3.40 GPA: 3.86 Deans' List</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_511652715_3_334068316" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="511652715SCHO3" itemprop="name"> Pendleton School IMG Nick Bollettieri Tennis Academy</span> <span> － </span> <span class="joblocation jobcity" id="511652715SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="511652715SSTA3"> State</span> <span class="joblocation jobstate" id="511652715SCNT3"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="511652715GRPA3"> GPA: 3.60</span> </span> <span class="paddedline"> <span class="field" id="511652715FRFM3"> GPA: 3.60</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_511652715_4_334068317" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="511652715SCHO4" itemprop="name"> New York University (Stern School of Business )</span> <span> － </span> <span class="joblocation jobcity" id="511652715SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="511652715SSTA4"> State</span> <span class="joblocation jobstate" id="511652715SCNT4"> </span> </span> <span class="paddedline"> <span class="field" id="511652715FRFM4"> Private Equity Finance</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL511652716" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM511652717" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM511652717"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_511652717_1_334068313" style=" padding-top:0px; "> <div class="field singlecolumn" id="511652717FRFM1"> <ul> <li> Awarded the 100% Effort award at Nick Bollettieri Tennis Academy Recruited by #5 Hawaii Pacific University Competed professionally in the international men's circuit Dec '15 May '11 May '07 Jun '14 - Aug '14 Jan '14 - Jun '14 May '12- Jul '12 Jul '11 - Aug '13 Jun '11 -Aug '13.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_INTR511652718" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_INTR511652718"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_511652718_1_334068318" style=" padding-top:0px; "> <div class="field singlecolumn" id="511652718FRFM1"> Member of NYU Global Real Estate Club, Stern Real Estate Club, Graduate Finance Association, Stern Private Equity Club, Stern Investment Management and Research Society Community Service Participated in fundraiser with Martina Navratilova to raise money for AIDS in Zimbabwe Volunteer at SMILE; assist and serve the economically backward in healthcare needs</div> </div> </div> <div class="section" id="SECTION_SKLL511652719" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL511652719"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_511652719_1_334068320" style=" padding-top:0px; "> <div class="field singlecolumn" id="511652719FRFM1"> acquisitions, contracts, due diligence, Equity, feasibility studies, Finance, financing, financial modeling, German, Hindi, Korean, languages, Director, Managing, market analysis, market, meetings, Microsoft Excel, Office, PowerPoint, Word, pricing, proposals, Real Estate, Sales, strategy, tables</div> </div> </div> <div class="section" id="SECTION_ADDI511652720" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI511652720"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_511652720_1_334068321" style=" padding-top:0px; "> <div class="field singlecolumn" id="511652720FRFM1"> <ul> <li> NYU Clubs Member of NYU Global Real Estate Club, Stern Real Estate Club, Graduate Finance Association, Stern Private Equity Club, Stern Investment Management and Research Society Community Service Participated in fundraiser with Martina Navratilova to raise money for AIDS in Zimbabwe Volunteer at SMILE; assist and serve the economically backward in healthcare needs </li> </ul> </div> </div> </div> </div>

BANKING

MANAGER, ADVISORY, PERFORMANCE IMPROVEMENT Career Overview Experienced Solution Architect and System z Mainframe Technology Evangelist with over 12 years of IT industry experience focusing on large Banking & Financial Services and Government clients across ASEAN region. Proven record of constantly delivering high performance and result oriented professional with exceptional management and consultative selling skills. Demonstrated ability to work independently or as a team player in various projects. Fast Learner – Good Analytical - Innovative - Goal-Oriented - Flexible Recent Accomplishments Over-achieving the ASEAN sales goals for IBM software every year by closing high values deals e.g. Core system modernization, integrations and new workload for banking and government clients and awarded the IBM Hundred Percent Achievement Club. Awarded the Sales Eminence Award for being the top high performer by demonstrating technical leadership in delivering new and complex high quality solution to clients in response to varying business requirements to many large customers in ASEAN resulting in various high value deals closure and growing IBM solution footprint in ASEAN. Consistent Top High Performance rating every year in IBM. Awarded the Outstanding Technical Achievement Award for outstanding competitive wins with IBM solution including competitive takeout in various accounts ASEAN. Achieved the IBM Certified IT Specialist certification in 2012. Able to build long term client relationship and became trusted adviser to clients and has engaged with IT and C-level leaders to influence clients to adopt IBM solutions leading to improved and successful client in meeting business needs. Successful projects including new Core system modernization and integration, replacement and revamp in addition to various banking and government new business initiatives. Work Experience 10/2014 to Current Manager, Advisory, Performance Improvement Company Name － City , State GST implementation project in RHB Group in Malaysia 05/2008 to 10/2014 Client Solution Architect, IBM Software Group, ASEAN Company Name － City , State Focus on driving new solution/workload in key account for sales closure by working with clients to understand their business requirements and propose IT solutions to address them as well as oversee the delivery of the proposed solution. Provides overall technical responsibilities for the success of the solution design and construction specializing in enterprise modernization and integration of legacy systems and middleware solutions like ESB, BPM, Cloud Computing and Mobility for Financial Services and Government customers across the ASEAN region. Proven record of closing high value deals in large accounts with consistent year-to-year revenue growth for IBM Software. Experience in working with clients to run presentations/demos/POCs and workshops including performance assessment, system healthcheck, integration architecture workshops by analyzing and developing standards/recommendations and architectural governance and best practices for customers to improve their core system availability and optimization for cost savings resulting in many large deals closure. Specialties: SOA, Enterprise Application Integration (EAI), BPM, Cloud, Mobility, WebSphere, Rational Enterprise Modernization, DevOps, Core Banking, Capacity Planning and System z upgrade, System z (Mainframe) OS - z/OS, Linux, CICS and Solutions Architecture 05/2007 to 05/2008 Core Banking Consultant Company Name － City , State Provided technical leadership on Core Banking business processes and requirement for success of the development, maintenance and implementation of ICBA for banking customers. ICBA is a full fledged web-based core banking systems utilizing open systems technologies like J2E and Oracle and IBM solutions. Designed enhancement and prepared functional requirements specification and ensured solution delivery based on banking systems' best practices and provide support to banking customers in area of Deposit/ Trade Finance/ Treasury/ Remittances/ GL modules of ICBA 06/2003 to 01/2007 System Analyst Company Name － City , State Responsible for developing and application design of new projects and maintenance of Core Banking system running on the mainframe system. Specialized in Core Payment Systems – SWIFT, RENTAS, Interbank GIRO, and Inward and Outward Cheque Clearing. Implemented new major projects include Foreign Bills Collection / Mobile Banking. Team lead for new Auto Payments System project. Worked on projects and service modification for both online and batch applications. Tasks involved were analysis, research, estimation, coding, testing and documentation with strict adherence to system standards. Part of the New Core Banking Replacement project team. Constantly evaluates different vendors system and functionality. Knowledgeable in new technologies i.e. SOA, integration of multiplatform systems, best practices in banking systems. Involved in gathering requirements and evaluation in RFI and RFP process of New Core Banking replacement project involving proposal from i-Flex / Infosys / TATA / Temenos and Silverlake. Worked closely with user departments, troubleshooting problems and designing new or improved applications and initiated problem determination analysis model to identify problems and provide solutions on Core system. Constantly reviewed users specifications, analyzed and responded to their business requirements by preparing solutions. Constantly performing study and research and providing innovative ideas and new technology advances to improve payment systems in area of flexibility, scalability and connectivity, process flow of systems and for system and application tuning. My knowledge and experience of various IBM and CA tools and MVS Utilities-DFSORT/ICETOOL, DFSMS) allowed me to be a major contributor toward the success of Maybank IT initiatives to improve time to market for new product implementation. Organized and coordinate trainings for Maybank Technical staffs and managed focus groups to perform study and research core banking applications. Staff productivity, exposure and learning have been improved. Skills 11 years of experience in System z and distributed applications development on z/OS, Programming languages : COBOL, PL/I, PL/SQL , EGL, Databases - DB2, Oracle, IDMS/ADSO, MQ and Enterprise Connectivity - ESB, Message Broker, Business rules and events, Business Process Management, Mobile and Cloud, Middleware - WAS, CICS Specialize in IBM software focusing on IBM Rational and WebSphere solutions – RDz, RAA, RBD-EGL, RTCz, Quality Management and skilled in area of CICS Modernization , Web 2.0, SOA, Mobility, BPM, Business Rules Management Education and Training 2003 Bachelor of Science in Computer Science : Majoring in Software Engineering University of Malaya － State , Malaysia Graduated with CGPA of 3.43 of 4.00 with Dean's List

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME435510151" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_435510151_1_283325744" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="435510151FNAM1"> </span> <span> </span> <span class="field" id="435510151LNAM1"> MANAGER, ADVISORY, PERFORMANCE IMPROVEMENT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM435510153" style=" padding-top:10px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM435510153"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_435510153_1_283330509" style=" padding-top:0px; "> <div class="field singlecolumn noPind" id="435510153FRFM1"> <p align="LEFT"> Experienced Solution Architect and System z Mainframe Technology Evangelist with over 12 years of IT industry experience focusing on large Banking &amp; Financial Services and Government clients across ASEAN region. Proven record of constantly delivering high performance and result oriented professional with exceptional management and consultative selling skills. Demonstrated ability to work independently or as a team player in various projects.</p> <br/> <p align="LEFT"> Fast Learner – Good Analytical - Innovative - Goal-Oriented - Flexible</p> </div> </div> </div> <div class="section" id="SECTION_ACCM435512336" style=" padding-top:10px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM435512336"> Recent Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_435512336_1_283331961" style=" padding-top:0px; "> <div class="field singlecolumn" id="435512336FRFM1"> <br/> <ul> <li> Over-achieving the ASEAN sales goals for IBM software every year by closing high values deals e.g. Core system modernization, integrations and new workload for banking and government clients and awarded the IBM Hundred Percent Achievement Club. </li> <li> Awarded the Sales Eminence Award for being the top high performer by demonstrating technical leadership in delivering new and complex high quality solution to clients in response to varying business requirements to many large customers in ASEAN resulting in various high value deals closure and growing IBM solution footprint in ASEAN. </li> <li> Consistent Top High Performance rating every year in IBM. </li> <li> Awarded the Outstanding Technical Achievement Award for outstanding competitive wins with IBM solution including competitive takeout in various accounts ASEAN. </li> <li> Achieved the IBM Certified IT Specialist certification in 2012. </li> <li> Able to build long term client relationship and became trusted adviser to clients and has engaged with IT and C-level leaders to influence clients to adopt IBM solutions leading to improved and successful client in meeting business needs. Successful projects including new Core system modernization and integration, replacement and revamp in addition to various banking and government new business initiatives. </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR435510155" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR435510155"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_435510155_1_324114647" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="435510155JSTD1"> 10/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="435510155EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="435510155JTIT1"> Manager, Advisory, Performance Improvement</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="435510155COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="435510155JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="435510155JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="435510155JDES1" itemprop="description"> <p align="LEFT"> GST implementation project in RHB Group in Malaysia</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_435510155_2_283334266" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="435510155JSTD2"> 05/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="435510155EDDT2"> 10/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="435510155JTIT2"> Client Solution Architect, IBM Software Group, ASEAN</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="435510155COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="435510155JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="435510155JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="435510155JDES2" itemprop="description"> <p align="LEFT"> Focus on driving new solution/workload in key account for sales closure by working with clients to understand their business requirements and propose IT solutions to address them as well as oversee the delivery of the proposed solution. Provides overall technical responsibilities for the success of the solution design and construction specializing in enterprise modernization and integration of legacy systems and middleware solutions like ESB, BPM, Cloud Computing and Mobility for Financial Services and Government customers across the ASEAN region. Proven record of closing high value deals in large accounts with consistent year-to-year revenue growth for IBM Software. </p> <br/> <p align="LEFT"> Experience in working with clients to run presentations/demos/POCs and workshops including performance assessment, system healthcheck, integration architecture workshops by analyzing and developing standards/recommendations and architectural governance and best practices for customers to improve their core system availability and optimization for cost savings resulting in many large deals closure. </p> <br/> <p align="LEFT"> Specialties: SOA, Enterprise Application Integration (EAI), BPM, Cloud, Mobility, WebSphere, Rational Enterprise Modernization, DevOps, Core Banking, Capacity Planning and System z upgrade, System z (Mainframe) OS - z/OS, Linux, CICS and Solutions Architecture</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_435510155_3_285836257" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="435510155JSTD3"> 05/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="435510155EDDT3"> 05/2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="435510155JTIT3"> Core Banking Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="435510155COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="435510155JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="435510155JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="435510155JDES3" itemprop="description"> <p align="LEFT"> Provided technical leadership on Core Banking business processes and requirement for success of the development, maintenance and implementation of ICBA for banking customers. ICBA is a full fledged web-based core banking systems utilizing open systems technologies like J2E and Oracle and IBM solutions.</p> <br/> <p align="LEFT"> Designed enhancement and prepared functional requirements specification and ensured solution delivery based on banking systems' best practices and provide support to banking customers in area of Deposit/ Trade Finance/ Treasury/ Remittances/ GL modules of ICBA</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_435510155_4_285836927" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:40px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="435510155JSTD4"> 06/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="435510155EDDT4"> 01/2007</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="435510155JTIT4"> System Analyst</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="435510155COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="435510155JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="435510155JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="435510155JDES4" itemprop="description"> <p align="LEFT"> Responsible for developing and application design of new projects and maintenance of Core Banking system running on the mainframe system. </p> <br/> <p align="LEFT"> Specialized in Core Payment Systems – SWIFT, RENTAS, Interbank GIRO, and Inward and Outward Cheque Clearing. Implemented new major projects include Foreign Bills Collection / Mobile Banking. Team lead for new Auto Payments System project. Worked on projects and service modification for both online and batch applications. Tasks involved were analysis, research, estimation, coding, testing and documentation with strict adherence to system standards. </p> <br/> <p align="LEFT"> Part of the New Core Banking Replacement project team. Constantly evaluates different vendors system and functionality. Knowledgeable in new technologies i.e. SOA, integration of multiplatform systems, best practices in banking systems. Involved in gathering requirements and evaluation in RFI and RFP process of New Core Banking replacement project involving proposal from i-Flex / Infosys / TATA / Temenos and Silverlake. </p> <br/> <p align="LEFT"> Worked closely with user departments, troubleshooting problems and designing new or improved applications and initiated problem determination analysis model to identify problems and provide solutions on Core system.</p> <br/> <p align="LEFT"> Constantly reviewed users specifications, analyzed and responded to their business requirements by preparing solutions. Constantly performing study and research and providing innovative ideas and new technology advances to improve payment systems in area of flexibility, scalability and connectivity, process flow of systems and for system and application tuning. My knowledge and experience of various IBM and CA tools and MVS Utilities-DFSORT/ICETOOL, DFSMS) allowed me to be a major contributor toward the success of Maybank IT initiatives to improve time to market for new product implementation. </p> <br/> <p align="LEFT"> Organized and coordinate trainings for Maybank Technical staffs and managed focus groups to perform study and research core banking applications. Staff productivity, exposure and learning have been improved.</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL442222120" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL442222120"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_442222120_1_287827246" style=" padding-top:0px; "> <div class="field singlecolumn" id="442222120FRFM1"> <p align="LEFT"> 11 years of experience in System z and distributed applications development on z/OS, Programming languages : COBOL, PL/I, PL/SQL , EGL, Databases - DB2, Oracle, IDMS/ADSO, MQ and Enterprise Connectivity - ESB, Message Broker, Business rules and events, Business Process Management, Mobile and Cloud, Middleware - WAS, CICS</p> <br/> <p align="LEFT"> Specialize in IBM software focusing on IBM Rational and WebSphere solutions – RDz, RAA, RBD-EGL, RTCz, Quality Management and skilled in area of CICS Modernization , Web 2.0, SOA, Mobility, BPM, Business Rules Management</p> </div> </div> </div> <div class="section" id="SECTION_EDUC435510156" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC435510156"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_435510156_1_283335207" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="435510156GRYR1"> 2003</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="435510156DGRE1" itemprop="name"> Bachelor of Science in Computer Science</span> <span> : </span> <span class="programline" id="435510156STUY1"> Majoring in Software Engineering</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="435510156SCHO1" itemprop="name"> University of Malaya</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="435510156SCIT1"> </span> <span class="joblocation jobstate" id="435510156SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="435510156SCNT1"> Malaysia</span> </span> <span class="paddedline"> <span class="field" id="435510156FRFM1"> <ul> <li> Graduated with CGPA of 3.43 of 4.00 with Dean's List</li> </ul> </span> </span> </div> </div> </div> </div>

BANKING

CAREER SENIOR EXECUTIVE SERVICE MEMBER / DIRECTOR FINANCE, SYSTEMS AND BUDGET GROUP Executive Profile Accomplished, highly respected executive with extensive public and private sector health care and financial management experience. Proven ability to lead and mentor large and diverse teams; build and maintain relationships that transcend corporate, cultural, and geographic boundaries; and improve systems and processes to increase productivity, profitability, and customer satisfaction. Excels in driving positive change and managing in ambiguous and transitional environments. P&L Policy Development Change Management Strategic Planning Process Reengineering Profit Building Negotiations Restructuring Startup & Transitional Environments People & Project Management Skill Highlights Leadership/communication skills Project management Business operations organization Client account management Human resources Budgeting expertise Negotiations expert Employee relations Customer-oriented Core Accomplishments Project Management: Project Management: Operations Management: Staff Development: Launched well-received program of professional development courses for all staff. Mentored and coached employees resulting in a 12% increase in productivity. Managed [operation] . Handled all functions related to [program] . Initiated [project] which resulted in [positive outcome] . Human Resources: Spearheaded new [program] program which increased retention. Initiated [project] which resulted in [positive outcome] . Human Resources: Spearheaded new [program] program which increased retention. Professional Experience Company Name City , State CAREER SENIOR EXECUTIVE SERVICE MEMBER / DIRECTOR FINANCE, SYSTEMS AND BUDGET GROUP 01/2004 to 01/2012 Federal agency responsible for Medicare, Medicaid, the State Children's Health Insurance Program (SCHIP), and health insurance portability standards Oversee financial and information technology operations for Medicaid and the State Children's Health Insurance Program (SCHIP). Develop and administer budgets and supporting documentation; coordinate financial, survey, and certification issues with the Office of Financial Management, Center for Medicaid and State Operations (CMSO) Groups, and other state and federal agencies. Create policies and procedures; monitor and reconcile state expenditure and monthly accounting reports; issue quarterly Medicaid and SCHIP grant awards. Lead system enhancements, application development, and quality improvement activities; review and certify State Medicaid Management Information Systems (MMIS). Collect data for the Medicaid Drug Rebate Program; survey and certify health care providers and suppliers. Ensure Medicaid PART and GPRA compliance with annual performance budget; represent Medicaid in development of National Electronic Data Interchange Standards. Provide technical guidance for Medicaid Statistical Information and Federal Upper Limits systems; coordinate Medicaid fraud and abuse investigations. Administer annual operating budgets of $100 million and up; participate in administering the $300 billion federal/state Medicaid program. Supervise up to 125 employees. Enabled seniors to receive prescription drug benefits for the first time by implementing services mandated by the 2003 Medicare Prescription Drug Improvement and Modernization Act (MMA). Led multiple initiatives to improve fiscal responsibility, including: MMA Phase-down State Contribution (the basis for $8 billion in annual state Part D payments), in which states return funds to the federal government for citizens with dual eligibility for Medicaid and Medicare. The addition of 100 auditors in 10 regional offices to educate states employees about Medicaid policies and monitor related spending. Automation of the Medicaid drug rebate program as part of the 2005 Deficit Reduction Act (DRA), facilitating rebate calculations for states and more than 400 drug manufacturers. Enhanced operations and positioned agency for additional efficiency with: Adoption of the 2009 American Reinvestment Act (ARRA), which paves the way for the use of electronic health records throughout the nation's health care system. Development of an IT strategy designed to standardize the technical environment and educate Medicaid Directors and state CIOs/CTOs about enterprise architecture. The federal government contributes $3.5 billion annually to state system development.). Company Name City , State VICE PRESIDENT & MANAGING DIRECTOR 01/1996 to 01/2002 Global credit insurer and Allianz subsidiary with 6,000+ employees in more than 50 countries Developed, documented, and implemented credit policies, procedures, and practices. Created a risk rating system and trained managers from Belgium, England, France, Italy, Spain, Mexico, Brazil, Hong Kong, Singapore and Shanghai to use it effectively. Managed P&L for all satellite offices in the U.S., Canada, and Mexico, as well as information budgets for Europe, Hong Kong, Singapore, and Shanghai. Supervised 67-person professional and administrative staff and provided calm and stable leadership through three ownership changes. Turned a $40 million corporate loss into $5 million pretax profit in one year by restructuring and repositioning an international company for dynamic and profitable expansion in the U.S. Reducedrisk by more than $674 million while developing a $2 billion export portfolio. Eliminated $500,000 in annual expense by renegotiating contracts. Salvaged an underperforming operation by: Redirecting corporate focus to reinsurance and adequate capitalization. Separating sales and risk management to eliminate inherent conflicts of interest. Company Name City , State Vice President & Divisional Credit Officer Company Name State Owner Education MBA Fairleigh Dickinson University , City , State BS : Finance & Insurance University Of Rhode Island , City , State Finance & Insurance Skills accounting, administrative, application development, agency, Automation, benefits, budgets, budget, contracts, credit, documentation, Electronic Data Interchange, electronic health records, financial, Financial Management, focus, funds, government, information technology, Insurance, IT strategy, leadership, Office, Management Information Systems, enterprise, policies, profit, quality improvement, risk management, sales

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME635127476" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_635127476_1_413391947" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="635127476FNAM1"> </span> <span> </span> <span class="field" id="635127476LNAM1"> CAREER SENIOR EXECUTIVE SERVICE MEMBER / DIRECTOR FINANCE, SYSTEMS AND BUDGET GROUP</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM635127480" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM635127480"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_635127480_1_413391956" style="padding-top:0px;"> <div class="field singlecolumn" id="635127480FRFM1"> Accomplished, highly respected executive with extensive public and private sector health care and financial management experience. Proven ability to lead and mentor large and diverse teams; build and maintain relationships that transcend corporate, cultural, and geographic boundaries; and improve systems and processes to increase productivity, profitability, and customer satisfaction. Excels in driving positive change and managing in ambiguous and transitional environments. P&amp;L Policy Development Change Management Strategic Planning Process Reengineering Profit Building Negotiations Restructuring Startup &amp; Transitional Environments People &amp; Project Management</div> </div> </div> <div class="section" id="SECTION_HILT635127482" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT635127482"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_635127482_1_413392651" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="635127482SKC11"> <ul> <li> Leadership/communication skills</li> <li> Project management</li> <li> Business operations organization</li> <li> Client account management</li> </ul> </td> <td class="field twocol_2" id="635127482SKC21"> <ul> <li> Human resources</li> <li> Budgeting expertise</li> <li> Negotiations expert</li> <li> Employee relations</li> <li> Customer-oriented</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM635127622" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM635127622"> Core Accomplishments</div> </div> <div class="paragraph txtLeft firstparagraph" id="PARAGRAPH_635127622_1_413392829" style="padding-top:0px;"> <div class="field singlecolumn" id="635127622FRFM1"> <span> <i> Project Management:</i> </span> <ul> <span> <i> Project Management:</i> </span> <ul> <span> <i> Operations Management:</i> </span> <ul> <span> <i> Staff Development:</i> </span> <ul> <li> Launched well-received program of professional development courses for all staff. </li> <li> Mentored and coached employees resulting in a 12% increase in productivity.</li> </ul> <li> Managed <font color="#0000ff"> [operation]</font> . </li> <li> Handled all functions related to <font color="#0000ff"> [program]</font> .</li> <ul> </ul> </ul> <li> Initiated <font color="#0000ff"> [project]</font> which resulted in <font color="#0000ff"> [positive outcome]</font> .</li> </ul> <span> <br/> <i> Human Resources:</i> </span> <ul> <li> Spearheaded new <font color="#0000ff"> [program]</font> program which increased retention.</li> </ul> <li> Initiated <font color="#0000ff"> [project]</font> which resulted in <font color="#0000ff"> [positive outcome]</font> .</li> </ul> <span> <br/> <i> Human Resources:</i> </span> <ul> <li> Spearheaded new <font color="#0000ff"> [program]</font> program which increased retention.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR635127478" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR635127478"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_635127478_1_413391950" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="635127478COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="635127478JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="635127478JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="635127478JTIT1"> CAREER SENIOR EXECUTIVE SERVICE MEMBER / DIRECTOR FINANCE, SYSTEMS AND BUDGET GROUP</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="635127478JSTD1"> 01/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="635127478EDDT1"> 01/2012</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="635127478JDES1" itemprop="description"> <ul> <li> Federal agency responsible for Medicare, Medicaid, the State Children's Health Insurance Program (SCHIP), and health insurance portability standards Oversee financial and information technology operations for Medicaid and the State Children's Health Insurance Program (SCHIP).</li> <li> Develop and administer budgets and supporting documentation; coordinate financial, survey, and certification issues with the Office of Financial Management, Center for Medicaid and State Operations (CMSO) Groups, and other state and federal agencies.</li> <li> Create policies and procedures; monitor and reconcile state expenditure and monthly accounting reports; issue quarterly Medicaid and SCHIP grant awards.</li> <li> Lead system enhancements, application development, and quality improvement activities; review and certify State Medicaid Management Information Systems (MMIS).</li> <li> Collect data for the Medicaid Drug Rebate Program; survey and certify health care providers and suppliers.</li> <li> Ensure Medicaid PART and GPRA compliance with annual performance budget; represent Medicaid in development of National Electronic Data Interchange Standards.</li> <li> Provide technical guidance for Medicaid Statistical Information and Federal Upper Limits systems; coordinate Medicaid fraud and abuse investigations.</li> <li> Administer annual operating budgets of $100 million and up; participate in administering the $300 billion federal/state Medicaid program.</li> <li> Supervise up to 125 employees.</li> <li> Enabled seniors to receive prescription drug benefits for the first time by implementing services mandated by the 2003 Medicare Prescription Drug Improvement and Modernization Act (MMA).</li> <li> Led multiple initiatives to improve fiscal responsibility, including: MMA Phase-down State Contribution (the basis for $8 billion in annual state Part D payments), in which states return funds to the federal government for citizens with dual eligibility for Medicaid and Medicare.</li> <li> The addition of 100 auditors in 10 regional offices to educate states employees about Medicaid policies and monitor related spending.</li> <li> Automation of the Medicaid drug rebate program as part of the 2005 Deficit Reduction Act (DRA), facilitating rebate calculations for states and more than 400 drug manufacturers.</li> <li> Enhanced operations and positioned agency for additional efficiency with: Adoption of the 2009 American Reinvestment Act (ARRA), which paves the way for the use of electronic health records throughout the nation's health care system.</li> <li> Development of an IT strategy designed to standardize the technical environment and educate Medicaid Directors and state CIOs/CTOs about enterprise architecture.</li> <li> The federal government contributes $3.5 billion annually to state system development.).</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_635127478_2_413391951" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="635127478COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="635127478JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="635127478JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="635127478JTIT2"> VICE PRESIDENT &amp; MANAGING DIRECTOR</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="635127478JSTD2"> 01/1996</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="635127478EDDT2"> 01/2002</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="635127478JDES2" itemprop="description"> <ul> <li> Global credit insurer and Allianz subsidiary with 6,000+ employees in more than 50 countries Developed, documented, and implemented credit policies, procedures, and practices.</li> <li> Created a risk rating system and trained managers from Belgium, England, France, Italy, Spain, Mexico, Brazil, Hong Kong, Singapore and Shanghai to use it effectively.</li> <li> Managed P&amp;L for all satellite offices in the U.S., Canada, and Mexico, as well as information budgets for Europe, Hong Kong, Singapore, and Shanghai.</li> <li> Supervised 67-person professional and administrative staff and provided calm and stable leadership through three ownership changes.</li> <li> Turned a $40 million corporate loss into $5 million pretax profit in one year by restructuring and repositioning an international company for dynamic and profitable expansion in the U.S.</li> <li> Reducedrisk by more than $674 million while developing a $2 billion export portfolio.</li> <li> Eliminated $500,000 in annual expense by renegotiating contracts.</li> <li> Salvaged an underperforming operation by: Redirecting corporate focus to reinsurance and adequate capitalization.</li> <li> Separating sales and risk management to eliminate inherent conflicts of interest.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_635127478_3_413391952" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="635127478COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="635127478JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="635127478JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="635127478JTIT3"> Vice President &amp; Divisional Credit Officer</span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="635127478JDES3" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_635127478_4_413391953" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="635127478COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="635127478JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="635127478JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="635127478JTIT4"> Owner</span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="635127478JDES4" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC635127479" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC635127479"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_635127479_1_413391954" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="635127479DGRE1" itemprop="name"> MBA</span> <span class="programline" dependency="STUY" id="635127479STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="635127479SCHO1" itemprop="name"> Fairleigh Dickinson University</span> <span> , </span> <span class="joblocation jobcity" id="635127479SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="635127479SSTA1"> State</span> <span class="joblocation jobstate" id="635127479SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="635127479FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_635127479_2_413391955" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="635127479DGRE2" itemprop="name"> BS</span> <span> :</span> <span class="programline" dependency="STUY" id="635127479STUY2"> Finance &amp; Insurance</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="635127479SCHO2" itemprop="name"> University Of Rhode Island</span> <span> , </span> <span class="joblocation jobcity" id="635127479SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="635127479SSTA2"> State</span> <span class="joblocation jobstate" id="635127479SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="635127479FRFM2"> Finance &amp; Insurance</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL635127481" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL635127481"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_635127481_1_413391957" style="padding-top:0px;"> <div class="field singlecolumn" id="635127481FRFM1"> accounting, administrative, application development, agency, Automation, benefits, budgets, budget, contracts, credit, documentation, Electronic Data Interchange, electronic health records, financial, Financial Management, focus, funds, government, information technology, Insurance, IT strategy, leadership, Office, Management Information Systems, enterprise, policies, profit, quality improvement, risk management, sales</div> </div> </div> </div>

BANKING

EMPLOYEE RELATIONS CONSULTANT Summary Human Resources partner with areas of expertise in employee relations, Affirmative Action, recruitment, diversity, employee training and analytics. A student of Wells Fargo's Leadership Compentencies, exhibits leadership behaviors that contribute to business success, risk management and a sustained positive reputation as a premier financial institution and employer of choice. Highlights Interviewing expertise Performance management strategies Staffing and recruiting professional Employment law knowledge Employee relations Manager coaching and training HRIS applications proficient Employee handbook development Accomplishments Recipient, Isaacson Scholarship for Graduate Work in Education and Rising Star Award B.S. in History - Recipient, Young Hispanic Leadership Scholarship Led the Staffing Planning Committee for [Number] years.Introduced the first passive Open Enrollment process.Created a rewards and incentive program that was cited as the driving force behind branch employee retention rate of [Number]%.Transitioned the sales program into full compliance. Experience Employee Relations Consultant June 2013 to Current Company Name － City , State Responsible for managing the employee relations functions for multiple business lines and business groups undergoing significant change. Responsible for designing and executing proactive employee relations plans and programs in accordance with internal policy and labor-law requirements with an acute focus on risk management strategies. Partner with all levels of business leadership and partners throughout the HR community to identify and resolve extremely complex issues requiring an evaluation of data and intangible varying factors. Quickly attained increasing level of responsibility growing doubling my team within four months to manage a team of 8 consultants. This entire team is virtually located across the United States and provides strategic support to all business lines throughout CLG. Provide fluid and strategic ER support to multiple lines of business which includes sales, collections and operations while quickly learning and apply the complex compliance and regulatory environments that govern various products and business practices. Serve as secondary code administrator for CCS and Dealer Services. Provide direct consultative support and ER related reporting to executive level leaders of Dealer Services and Consumer Credit Solutions (CCS) and Risk and Compliance. CLG ER representative at executive level business meetings. CLG's ER representative on enterprise committees including the ER Business Process Forum and ER Insights and Analytics actively contributing to the development of business processes that guide ER consultation in areas of wage and hour investigations, fact finding documentation in HRHD and the expanded scope of ER in the displacement process. In 2013, contributed to the development of the current quarterly ER reporting templates and currently involved in Phase II of an enterprise driven ER reporting structure. Created and led the team-based execution of ER training strategy for Dealer Services' production and operations teams in both a face-to-face and virtual learning environments. As part of HR 2.0 - a key HR strategic initiative for CLG to create a more effective and efficient HR team - selected to lead the Capability Work stream comprised of various level of leaders from different HR groups. This team will deploy the HR Engagement Principles, Customer Excellence resources and Performance Consulting training initiative 4Q14 and 1Q15. Partnered with HRBP to influence and create an escalation process for the Dealer Services matrix organization. Los Angeles, California 5/2011 - 6/2013 Support the company's value of People as a Competitive Advantage by supporting leaders to attract, develop, retain and motivate team members; provide tools and resources needed to succeed in their work; and influence a culture of responsibility and accountability for their businesses and functions. Experience supporting Home Lending group, Consumer Credit Solutions group, Dealer Services and former Wells Fargo Financial group. Volunteered to support a new business group to CLG providing an opportunity to partner with the HR team to create a change management plan to implement a One Wells Fargo approach to employment policy and decisions. Leadership responsibility for introducing Wells Fargo Provided counsel to employees and all levels of management on workplace issues encompassing a diverse scope of situations requiring strong knowledge and application of policy, procedures and labor law. Exercised judgment based on experience and policy knowledge to recommend solutions to resolve workplace concerns or identify trends adversely affecting leadership and team member experience. Equal Employment Opportunity Consultant, Corporate Employee Relations April 2001 to October 2005 Company Name － City , State Wells Fargo Bank - San Francisco, California 4/2001 - 10/2005 Developed, implemented and monitored company's affirmative action programs to ensure compliance with government regulations and consult with managers and HR professionals regarding AA/EEO policies and practices. Investigated and responded to charges of discrimination and represented the company in the agency investigation, medication and/or settlement process directly with state and federal enforcement agencies, business partners and legal partners. Created, developed and implemented the first enterprise-wide database for tracking and business specific charge activity reporting responsive to business need-to-know of charge activity and settlement activity Prepared and evaluated compensation reviews, EEO-1 reports, adverse impact analysis, goals progress reports and under-utilization reports to identify risk and provide recommendations to business and HR partners to address potential risk. Consulted on how to use reports to evaluate bench-strength Developed and delivered training regarding AA and charge process including coordinating annual Plan Writers Conference focused on OFCCP regulation changes and their impact to company's plan process Corporate Diversity and Community Outreach Manager April 2000 to August 2001 Company Name － City , State Responsible for creating and implementing innovative employment strategies to establish a diverse candidate pool responsive to different business staffing needs. Included developing and fostering relationships with professional and management recruitment agencies, community organizations and schools. Managed budget and program development of the Wells Fargo Summer Internship Program Coordinated enterprise participation at national recruiting events such as NSHMBA, NBMBA Expanded recruiting relationships with organizations representing diverse segments of candidates and aligned those segments with business need Managed Summer Interns within Employment Services group Recruiting Manager December 1999 to April 2000 Company Name － City , State Managed a team responsible for developing and implementing staffing programs for the Manager and Supervisor Training Program in CBG. CBG was re-organized in April 2000 and the recruiting program was eliminated. Changed recruiting strategy to focus on local and national community colleges to align business staffing needs to its mid-level supervisor and manager training program Managed program participants and initiated a functional rotational aspect to program experience Aligned recruiting process with corporate recruiting standards Education Specialist January 1996 to January 1999 Company Name － City , State Partnered with teaching and support staff to provide proactive programs focused on developing academic and social skills for college students with diverse backgrounds. Served as an adjunct instructor in Foreign Languages and First Year Seminar. Directed Summer Scholars Program, Early Monitoring Program and WideningOurWorld Technology Program. Responsible for training and managing a team of students during the University's Orientation Programs. Leadership Positions as Advisor for Latin American Students, founding member of first Latina Sorority on campus and Chancellor's Commission for the Status of Women. Education M.S. : Counseling, Higher Education University of Nebraska University of Nebraska M.S. in Counseling / Concentration: Higher Education Administration ● Recipient, Isaacson Scholarship for Graduate Work in Education and Rising Star Award ● Omicron Delta Kappa Leadership Organization B.S. : History B.S. in History - Recipient, Young Hispanic Leadership Scholarship Service and Development Certifications CCS Affiliations Society of Human Resources Management Skills Employee Relations, Hr, Training, Credit, Solutions, Accountability For, Change Management, Labor Law, Lending, Proactive, Self Motivated, Affirmative Action, Compensation, Database, Discrimination, Eeo, Equal Employment Opportunity, Ofccp, Office Of Federal Contract Compliance Programs, Progress, Instructor, Teaching, Collections, Documentation, Executive Level, Fact, Fact Erp, Hr Business Partner, Hrbp, Operations, Risk Management, Sales, Trading, Virtual Learning, Recruiting, Staffing, Budget, Community Outreach, Recruiting Events, Recruitment, Human Resources, Human Resources Management, Mentoring, Premier, San, Storage Area Network, Aspect, Corporate Recruiting, Its, Award

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME570067872" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_570067872_1_371272363" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="570067872FNAM1"> </span> <span> </span> <span class="field" id="570067872LNAM1"> EMPLOYEE RELATIONS CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM570067874" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM570067874"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_570067874_1_371272365" style=" padding-top:0px; "> <div class="field singlecolumn" id="570067874FRFM1"> Human Resources partner with areas of expertise in employee relations, Affirmative Action, recruitment, diversity, employee training and analytics. A student of Wells Fargo's Leadership Compentencies, exhibits leadership behaviors that contribute to business success, risk management and a sustained positive reputation as a premier financial institution and employer of choice.</div> </div> </div> <div class="section" id="SECTION_HILT570067875" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT570067875"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_570067875_1_371277283" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="570067875SKC11"> <ul> <li> Interviewing expertise</li> <li> Performance management strategies</li> <li> Staffing and recruiting professional</li> <li> Employment law knowledge</li> <br/> </ul> </td> <td class="field twocol_2 charspace" id="570067875SKC21"> <ul> <li> Employee relations</li> <li> Manager coaching and training</li> <li> HRIS applications proficient</li> <li> Employee handbook development</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM570067876" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM570067876"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_570067876_1_371272366" style=" padding-top:0px; "> <div class="field singlecolumn" id="570067876FRFM1"> <ul> <li> Recipient, Isaacson Scholarship for Graduate Work in Education and Rising Star Award</li> <li> B.S. in History - Recipient, Young Hispanic Leadership Scholarship</li> </ul> <p align="LEFT"> Led the Staffing Planning Committee for [Number] years.Introduced the first passive Open Enrollment process.Created a rewards and incentive program that was cited as the driving force behind branch employee retention rate of [Number]%.Transitioned the sales program into full compliance.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR570067877" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR570067877"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_570067877_1_371272367" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="570067877JTIT1"> Employee Relations Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="570067877JSTD1"> June 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="570067877EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="570067877COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="570067877JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="570067877JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="570067877JDES1" itemprop="description"> <ul> <li> Responsible for managing the employee relations functions for multiple business lines and business groups undergoing significant change. Responsible for designing and executing proactive employee relations plans and programs in accordance with internal policy and labor-law requirements with an acute focus on risk management strategies. Partner with all levels of business leadership and partners throughout the HR community to identify and resolve extremely complex issues requiring an evaluation of data and intangible varying factors.</li> <li> Quickly attained increasing level of responsibility growing doubling my team within four months to manage a team of 8 consultants. This entire team is virtually located across the United States and provides strategic support to all business lines throughout CLG.</li> <li> Provide fluid and strategic ER support to multiple lines of business which includes sales, collections and operations while quickly learning and apply the complex compliance and regulatory environments that govern various products and business practices. Serve as secondary code administrator for CCS and Dealer Services.</li> <li> Provide direct consultative support and ER related reporting to executive level leaders of Dealer Services and Consumer Credit Solutions (CCS) and Risk and Compliance. CLG ER representative at executive level business meetings.</li> <li> CLG's ER representative on enterprise committees including the ER Business Process Forum and ER Insights and Analytics actively contributing to the development of business processes that guide ER consultation in areas of wage and hour investigations, fact finding documentation in HRHD and the expanded scope of ER in the displacement process. In 2013, contributed to the development of the current quarterly ER reporting templates and currently involved in Phase II of an enterprise driven ER reporting structure.</li> <li> Created and led the team-based execution of ER training strategy for Dealer Services' production and operations teams in both a face-to-face and virtual learning environments.</li> <li> As part of HR 2.0 - a key HR strategic initiative for CLG to create a more effective and efficient HR team - selected to lead the Capability Work stream comprised of various level of leaders from different HR groups. This team will deploy the HR Engagement Principles, Customer Excellence resources and Performance Consulting training initiative 4Q14 and 1Q15.</li> <li> Partnered with HRBP to influence and create an escalation process for the Dealer Services matrix organization. Los Angeles, California 5/2011 - 6/2013 Support the company's value of People as a Competitive Advantage by supporting leaders to attract, develop, retain and motivate team members; provide tools and resources needed to succeed in their work; and influence a culture of responsibility and accountability for their businesses and functions. Experience supporting Home Lending group, Consumer Credit Solutions group, Dealer Services and former Wells Fargo Financial group.</li> <li> Volunteered to support a new business group to CLG providing an opportunity to partner with the HR team to create a change management plan to implement a One Wells Fargo approach to employment policy and decisions. Leadership responsibility for introducing Wells Fargo</li> <li> Provided counsel to employees and all levels of management on workplace issues encompassing a diverse scope of situations requiring strong knowledge and application of policy, procedures and labor law.</li> <li> Exercised judgment based on experience and policy knowledge to recommend solutions to resolve workplace concerns or identify trends adversely affecting leadership and team member experience.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_570067877_2_371272368" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="570067877JTIT2"> Equal Employment Opportunity Consultant, Corporate Employee Relations</span> <br/> <span> <span class="jobdates" format="%B %Y" id="570067877JSTD2"> April 2001</span> <span> to </span> <span class="jobdates" format="%B %Y" id="570067877EDDT2"> October 2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="570067877COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="570067877JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="570067877JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="570067877JDES2" itemprop="description"> <ul> <li> Wells Fargo Bank - San Francisco, California 4/2001 - 10/2005 Developed, implemented and monitored company's affirmative action programs to ensure compliance with government regulations and consult with managers and HR professionals regarding AA/EEO policies and practices. Investigated and responded to charges of discrimination and represented the company in the agency investigation, medication and/or settlement process directly with state and federal enforcement agencies, business partners and legal partners.</li> <li> Created, developed and implemented the first enterprise-wide database for tracking and business specific charge activity reporting responsive to business need-to-know of charge activity and settlement activity</li> <li> Prepared and evaluated compensation reviews, EEO-1 reports, adverse impact analysis, goals progress reports and under-utilization reports to identify risk and provide recommendations to business and HR partners to address potential risk. Consulted on how to use reports to evaluate bench-strength</li> <li> Developed and delivered training regarding AA and charge process including coordinating annual Plan Writers Conference focused on OFCCP regulation changes and their impact to company's plan process</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_570067877_3_371272370" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="570067877JTIT3"> Corporate Diversity and Community Outreach Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="570067877JSTD3"> April 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="570067877EDDT3"> August 2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="570067877COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="570067877JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="570067877JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="570067877JDES3" itemprop="description"> <ul> <li> Responsible for creating and implementing innovative employment strategies to establish a diverse candidate pool responsive to different business staffing needs. Included developing and fostering relationships with professional and management recruitment agencies, community organizations and schools.</li> <li> Managed budget and program development of the Wells Fargo Summer Internship Program</li> <li> Coordinated enterprise participation at national recruiting events such as NSHMBA, NBMBA</li> <li> Expanded recruiting relationships with organizations representing diverse segments of candidates and aligned those segments with business need</li> <li> Managed Summer Interns within Employment Services group</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_570067877_4_371272371" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="570067877JTIT4"> Recruiting Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="570067877JSTD4"> December 1999</span> <span> to </span> <span class="jobdates" format="%B %Y" id="570067877EDDT4"> April 2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="570067877COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="570067877JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="570067877JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="570067877JDES4" itemprop="description"> <ul> <li> Managed a team responsible for developing and implementing staffing programs for the Manager and Supervisor Training Program in CBG. CBG was re-organized in April 2000 and the recruiting program was eliminated.</li> <li> Changed recruiting strategy to focus on local and national community colleges to align business staffing needs to its mid-level supervisor and manager training program</li> <li> Managed program participants and initiated a functional rotational aspect to program experience</li> <li> Aligned recruiting process with corporate recruiting standards</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_570067877_5_371272373" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="570067877JTIT5"> Education Specialist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="570067877JSTD5"> January 1996</span> <span> to </span> <span class="jobdates" format="%B %Y" id="570067877EDDT5"> January 1999</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="570067877COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="570067877JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="570067877JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="570067877JDES5" itemprop="description"> Partnered with teaching and support staff to provide proactive programs focused on developing academic and social skills for college students with diverse backgrounds. Served as an adjunct instructor in Foreign Languages and First Year Seminar. Directed Summer Scholars Program, Early Monitoring Program and WideningOurWorld Technology Program. Responsible for training and managing a team of students during the University's Orientation Programs. Leadership Positions as Advisor for Latin American Students, founding member of first Latina Sorority on campus and Chancellor's Commission for the Status of Women.</span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC570067878" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC570067878"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_570067878_1_371272374" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="570067878DGRE1" itemprop="name"> M.S.</span> <span> : </span> <span class="programline" dependency="STUY" id="570067878STUY1"> Counseling, Higher Education</span> <span class="jobdates" id="570067878GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="570067878SCHO1" itemprop="name"> University of Nebraska</span> <span class="joblocation jobcity" id="570067878SCIT1"> </span> <span class="joblocation jobstate" id="570067878SSTA1"> </span> <span class="joblocation jobstate" id="570067878SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="570067878FRFM1"> University of Nebraska M.S. in Counseling / Concentration: Higher Education Administration ● Recipient, Isaacson Scholarship for Graduate Work in Education and Rising Star Award ● Omicron Delta Kappa Leadership Organization</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_570067878_2_371272375" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="570067878DGRE2" itemprop="name"> B.S.</span> <span> : </span> <span class="programline" dependency="STUY" id="570067878STUY2"> History</span> <span class="jobdates" id="570067878GRYR2"> </span> </span> <span class="paddedline"> <span class="field" id="570067878FRFM2"> B.S. in History - Recipient, Young Hispanic Leadership Scholarship Service and Development</span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT570067879" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_CERT570067879"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_570067879_1_371272376" style=" padding-top:0px; "> <div class="field singlecolumn" id="570067879FRFM1"> CCS</div> </div> </div> <div class="section" id="SECTION_AFIL570067880" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL570067880"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_570067880_1_371272377" style=" padding-top:0px; "> <div class="field singlecolumn" id="570067880FRFM1"> Society of Human Resources Management</div> </div> </div> <div class="section" id="SECTION_SKLL570067881" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL570067881"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_570067881_1_371272378" style=" padding-top:0px; "> <div class="field singlecolumn" id="570067881FRFM1"> Employee Relations, Hr, Training, Credit, Solutions, Accountability For, Change Management, Labor Law, Lending, Proactive, Self Motivated, Affirmative Action, Compensation, Database, Discrimination, Eeo, Equal Employment Opportunity, Ofccp, Office Of Federal Contract Compliance Programs, Progress, Instructor, Teaching, Collections, Documentation, Executive Level, Fact, Fact Erp, Hr Business Partner, Hrbp, Operations, Risk Management, Sales, Trading, Virtual Learning, Recruiting, Staffing, Budget, Community Outreach, Recruiting Events, Recruitment, Human Resources, Human Resources Management, Mentoring, Premier, San, Storage Area Network, Aspect, Corporate Recruiting, Its, Award</div> </div> </div> </div>

BANKING

VP Career Focus To lead the executive management of a financial institution's lending team. To align our lending objectives so we compliment other departmental efforts and achieve the organization's highest goal. By uniting culture, teamwork, training, technology, policy, and support, we will uphold tradition, minimize risk, and provide best-in-class service while offering products which satisfy the ever-changing wants and needs of our retail and business members. Accomplishments CERTIFICATIONS:. Professional Experience 01/2014 to Current Supervisor Consumer Loans; IAA Credit Union. 215MM asset credit union). 01/2011 to 01/2014 VP Small Business Banking, Busey Bank. 3.9B asset bank). 01/2003 to 01/2011 AVP- Business Banking Company Name － City , State Sold clients personal deposit accounts, credit cards, home equities, mutual funds, life insurance, fixed annuities, consumer loans. Implemented new needs-based cross-selling techniques and retention s tr a te gies to significantly grow sales results across our retail team. Led Chase Bank by achieving the prominent recognition of being one of the top 350 consumer loan producing bankers in the nation. Trained, coached, implemented, and initiated incentives which helped grow the mortgage production level from <$8mm r.="" to="" over=""> Worked alongside area and regional managers in the development and implementation of incentive models that assimilate mortgage and retail bankers to one another. Built and executed new customer service initiatives which helped us achieve a 350 top in the country for client retention among mortgage officers. v Sold and underwrote Fannie Mae, Freddie Mac, FHA, VA and RHA mortgage loans. v Built recommendations and provided small businesses with cash flow modeling and treasury solutions. v Created new communication paths across division lines which integrated retail, mortgage, and small business. This was the first time this had been done in our division. Its successful effort brought much needed trust between banking segments, created deeper client relationships, and aligned corporate goals. v Managed an annual $260k+, net revenue producing portfolio- approximately $22MM in size. v Underwrote and funded many small business loans. v Aggressively prospected and fostered new business relationships. Focus was on small businesses from $250k sole proprietors to $20MM C-corporations. 01/2003 to 01/2011 AVP, JPMorgan Chase Bank, N.A. 2.35T asset bank) Aggressively prospected and fostered new business relationships. Focus was on small businesses from $250k sole proprietors to $20MM C-corporations. Underwrote and funded many small business loans. Managed an annual $260k+, net revenue producing portfolio- approximately $22MM in size. Created new communication paths across division lines which integrated retail, mortgage, and small business. This was the first time this had been done in our division. Its successful effort brought much needed trust between banking segments, created deeper client relationships, and aligned corporate goals. Built recommendations and provided small businesses with cash flow modeling and treasury solutions. Sold and underwrote Fannie Mae, Freddie Mac, FHA, VA and RHA mortgage loans. Built and executed new customer service initiatives which helped us achieve a #12 ranking in the country for client retention among mortgage officers. Worked alongside area and regional managers in the development and implementation of incentive models that assimilate mortgage and retail bankers to one another. Trained, coached, implemented, and initiated incentives which helped grow the mortgage production level from <$8mm> to over $22MM+/yr. Led Chase Bank by achieving the prominent recognition of being one of the top 350 consumer loan producing bankers in the nation. Implemented new needs-based cross-selling techniques and retention strategies to significantly grow sales results across our retail team. Sold clients personal deposit accounts, credit cards, home equities, mutual funds, life insurance, fixed annuities, consumer loans. Education 2002 BS : Chemistry Business and Accounting Eastern Illinois － City , State Chemistry Business and Accounting Certifications Affluent client certified. Consumer loan compliance certified In-process: CUNA Financial counseling certified (FiCEP) Operational Excellence yellow belt certified CPR certified Interests 2008-Present. United Way Steering Committee Member & Sub-committee Chair (2016-Present). LeRoy Pack 3950 (Award Chair, 2011-2013; Committee Chair, 2014-Present) Leadership McLean County (LMC) (Graduate, 2011; Mentor, 2012&2013; Business Day Chair, 2014-Present) Project Oz Board (Fundraising Chair, 2011-2012; Vice President 2013-Present) Eastview Christian Church (2008 -Present) Coached football and basketball (2008-2013) Skills banking, C, cash flow, cash-management, concept, Council, counseling, CPR certified, Credit, client, clients, customer service, equities, Financial, Focus, funds, Human Resources, insurance, internal audits, internal audit, regulatory compliance, Mac, modeling, mortgage loans, neXt, Pricing, producing, proposals, recruitment, Retail, selling, sales, seminars, strategy, Supervisor, Treasury Additional Information VOLUNTEERING: 2008-Present. United Way Steering Committee Member & Sub-committee Chair (2016-Present). LeRoy Pack 3950 (Award Chair, 2011-2013; Committee Chair, 2014-Present) Leadership McLean County (LMC) (Graduate, 2011; Mentor, 2012&2013; Business Day Chair, 2014-Present) Project Oz Board (Fundraising Chair, 2011-2012; Vice President 2013-Present) Eastview Christian Church (2008 -Present) Coached football and basketball (2008-2013)

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME795519368" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_795519368_1_516370810" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="795519368FNAM1"> </span> <span> </span> <span class="field" id="795519368LNAM1"> VP</span> </div> </div> </div> <div class="section" id="SECTION_SUMM795519373" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM795519373"> Career Focus</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_795519373_1_516370818" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="795519373FRFM1"> To lead the executive management of a financial institution's lending team. To align our lending objectives so we compliment other departmental efforts and achieve the organization's highest goal. By uniting culture, teamwork, training, technology, policy, and support, we will uphold tradition, minimize risk, and provide best-in-class service while offering products which satisfy the ever-changing wants and needs of our retail and business members.</div> </div> </div> <div class="section" id="SECTION_HILT795519385" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM795519371" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM795519371"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_795519371_1_516370816" style="padding-top:0px;"> <div class="field singlecolumn" id="795519371FRFM1"> <ul> <li> CERTIFICATIONS:.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR795519370" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR795519370"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_795519370_1_516370812" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="795519370JSTD1"> 01/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="795519370EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobline" id="795519370JDES1" itemprop="description"> <ul> <li> Supervisor Consumer Loans; IAA Credit Union.</li> <li> 215MM asset credit union).</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_795519370_2_516370813" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="795519370JSTD2"> 01/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="795519370EDDT2"> 01/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="795519370JTIT2"> VP</span> </span> <span class="paddedline"> <span class="jobline" id="795519370JDES2" itemprop="description"> <ul> <li> Small Business Banking, Busey Bank.</li> <li> 3.9B asset bank).</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_795519370_3_516370814" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="795519370JSTD3"> 01/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="795519370EDDT3"> 01/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="795519370JTIT3"> AVP- Business Banking</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="795519370COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="795519370JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="795519370JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="795519370JDES3" itemprop="description"> <ul> <li> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <span style='font-size:10.0pt;mso-bidi-font-size:9.5pt;font-family:"Palatino Linotype","serif"'> Sold clients personal deposit accounts, credit cards, home equities, mutual funds, life insurance, fixed annuities, consumer loans.</span> </p> </li> <li> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <span style='font-size:10.0pt;mso-bidi-font-size:9.5pt;font-family:"Palatino Linotype","serif"'> </span> <span style='font-size:10.0pt;mso-bidi-font-size:9.5pt;font-family:"Palatino Linotype","serif"'> Implemented new needs-based cross-selling techniques and retention s<font face="Times New Roman" size="3"> tr</font> a<font face="Times New Roman" size="1"> te</font> gies to significantly grow sales results across our retail team.</span> </p> </li> <li> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <span style='font-size:10.0pt;mso-bidi-font-size:9.5pt;font-family:"Palatino Linotype","serif"'> Led Chase Bank by achieving the prominent recognition of being one of the top 350 consumer loan producing bankers in the nation.</span> </p> </li> <li> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <span style='font-size:10.0pt;mso-bidi-font-size:9.5pt;font-family:"Palatino Linotype","serif"'> Trained, coached, implemented, and initiated incentives which helped grow the mortgage production level from &lt;$8mm r.="" to="" over=""&gt;<!--$8mm--> </span> </p> </li> <li> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <span style='font-size:10.0pt;mso-bidi-font-size:9.5pt;font-family:"Palatino Linotype","serif"'> </span> <span style='font-size:10.0pt;mso-bidi-font-size:9.5pt;font-family:"Palatino Linotype","serif"'> Worked alongside area and regional managers in the development and implementation of incentive models that assimilate mortgage and retail bankers to one another.</span> </p> </li> <li> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <span style='font-size:10.0pt;mso-bidi-font-size:9.5pt;font-family:"Palatino Linotype","serif"'> </span> <span style='font-size:10.0pt;mso-bidi-font-size:9.5pt;font-family:"Palatino Linotype","serif"'> Built and executed new customer service initiatives which helped us achieve a 350 top <b> in the country for client retention among mortgage officers.</b> </span> </p> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <br/> </p> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <span style="font-size:10.0pt;font-family:Wingdings;mso-fareast-font-family:Wingdings; mso-bidi-font-family:Wingdings"> <span style="mso-list:Ignore"> <font face="Times New Roman" size="3"> v</font> <span style='font:7.0pt "Times New Roman"'> <font face="Wingdings" size="2"> </font> </span> </span> </span> <span style='font-size:10.0pt;mso-bidi-font-size:9.5pt;font-family:"Palatino Linotype","serif"'> <font face="Times New Roman" size="1"> Sold and underwrote Fannie Mae, Freddie Mac, FHA, VA and RHA mortgage loans.</font> </span> </p> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <br/> </p> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <span style="font-size:10.0pt;font-family:Wingdings;mso-fareast-font-family:Wingdings; mso-bidi-font-family:Wingdings"> <span style="mso-list:Ignore"> <font face="Times New Roman" size="3"> v</font> <span style='font:7.0pt "Times New Roman"'> <font face="Wingdings" size="2"> </font> </span> </span> </span> <span style='font-size:10.0pt;mso-bidi-font-size:9.5pt;font-family:"Palatino Linotype","serif"'> <font face="Times New Roman" size="1"> Built recommendations and provided small businesses with cash flow modeling and treasury solutions.</font> </span> </p> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <br/> </p> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <span style="font-size:10.0pt;font-family:Wingdings;mso-fareast-font-family:Wingdings; mso-bidi-font-family:Wingdings"> <span style="mso-list:Ignore"> <font face="Times New Roman" size="3"> v</font> <span style='font:7.0pt "Times New Roman"'> <font face="Wingdings" size="2"> </font> </span> </span> </span> <span style='font-size:10.0pt;mso-bidi-font-size:9.5pt;font-family:"Palatino Linotype","serif"'> <font face="Times New Roman" size="1"> Created new communication paths across division lines which integrated retail, mortgage, and small business.</font> <span style="mso-spacerun:yes"> </span> <font face="Times New Roman" size="3"> This was the first time this had been done in our division.</font> <span style="mso-spacerun:yes"> </span> <font face="Times New Roman" size="1"> Its successful effort brought much needed trust between banking segments, created deeper client relationships, and aligned corporate goals.</font> </span> </p> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <br/> </p> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <span style="font-size:10.0pt;font-family:Wingdings;mso-fareast-font-family:Wingdings; mso-bidi-font-family:Wingdings"> <span style="mso-list:Ignore"> <font face="Times New Roman" size="3"> v</font> <span style='font:7.0pt "Times New Roman"'> <font face="Wingdings" size="2"> </font> </span> </span> </span> <span style='font-size:10.0pt;mso-bidi-font-size:9.5pt;font-family:"Palatino Linotype","serif"'> <font face="Times New Roman" size="1"> Managed an annual $260k+, net revenue producing portfolio- approximately $22MM in size.</font> </span> </p> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <br/> </p> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <span style="font-size:10.0pt;font-family:Wingdings;mso-fareast-font-family:Wingdings; mso-bidi-font-family:Wingdings"> <font face="Times New Roman" size="3"> v</font> <span style="mso-list:Ignore"> <span style='font:7.0pt "Times New Roman"'> </span> </span> </span> <span style='font-size:10.0pt;mso-bidi-font-size:9.5pt;font-family:"Palatino Linotype","serif"'> Underwrote and funded many small business loans.</span> </p> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <br/> </p> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <span style="font-size:10.0pt;font-family:Wingdings;mso-fareast-font-family:Wingdings; mso-bidi-font-family:Wingdings"> <span style="mso-list:Ignore"> v<span style='font:7.0pt "Times New Roman"'> </span> </span> </span> <span style='font-size:10.0pt;mso-bidi-font-size:9.5pt;font-family:"Palatino Linotype","serif"'> Aggressively prospected and fostered new business relationships.<span style="mso-spacerun:yes"> </span> Focus was on small businesses from $250k sole proprietors to $20MM C-corporations.</span> </p> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <br/> </p> <p style="margin: 0in 0in 0pt;"> <b style="mso-bidi-font-weight:normal"> <span style='font-size:10.0pt;mso-bidi-font-size:9.5pt;font-family:"Palatino Linotype","serif"'> </span> </b> </p> <p style="margin: 0in 0in 0pt 0.5in; text-indent: -0.25in;"> <br/> </p> </li> </ul> <div class="telerik_paste_container" style="border-width: 0px; margin: 0px; padding: 0px; left: 43px; top: 17px; width: 1px; height: 1px; overflow: hidden; position: absolute;"> <br/> </div> <div class="telerik_paste_container" style="border-width: 0px; margin: 0px; padding: 0px; left: 67px; top: 16px; width: 1px; height: 1px; overflow: hidden; position: absolute;"> <br/> </div> <div class="telerik_paste_container" style="border-width: 0px; margin: 0px; padding: 0px; left: 67px; top: 17px; width: 1px; height: 1px; overflow: hidden; position: absolute;"> <br/> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_795519370_4_516370815" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="795519370JSTD4"> 01/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="795519370EDDT4"> 01/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobline" id="795519370JDES4" itemprop="description"> <ul> <li> AVP, JPMorgan Chase Bank, N.A.</li> <li> 2.35T asset bank) Aggressively prospected and fostered new business relationships.</li> <li> Focus was on small businesses from $250k sole proprietors to $20MM C-corporations.</li> <li> Underwrote and funded many small business loans.</li> <li> Managed an annual $260k+, net revenue producing portfolio- approximately $22MM in size.</li> <li> Created new communication paths across division lines which integrated retail, mortgage, and small business.</li> <li> This was the first time this had been done in our division.</li> <li> Its successful effort brought much needed trust between banking segments, created deeper client relationships, and aligned corporate goals.</li> <li> Built recommendations and provided small businesses with cash flow modeling and treasury solutions.</li> <li> Sold and underwrote Fannie Mae, Freddie Mac, FHA, VA and RHA mortgage loans.</li> <li> Built and executed new customer service initiatives which helped us achieve a #12 ranking in the country for client retention among mortgage officers.</li> <li> Worked alongside area and regional managers in the development and implementation of incentive models that assimilate mortgage and retail bankers to one another.</li> <li> Trained, coached, implemented, and initiated incentives which helped grow the mortgage production level from &lt;$8mm&gt;<!--$8mm--> </li> <li> to over $22MM+/yr.</li> <li> Led Chase Bank by achieving the prominent recognition of being one of the top 350 consumer loan producing bankers in the nation.</li> <li> Implemented new needs-based cross-selling techniques and retention strategies to significantly grow sales results across our retail team.</li> <li> Sold clients personal deposit accounts, credit cards, home equities, mutual funds, life insurance, fixed annuities, consumer loans.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC795519372" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC795519372"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_795519372_1_516370817" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="795519372GRYR1"> 2002</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="795519372DGRE1" itemprop="name"> BS</span> <span> : </span> <span class="programline" id="795519372STUY1"> Chemistry Business and Accounting</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="795519372SCHO1" itemprop="name"> Eastern Illinois</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="795519372SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="795519372SSTA1"> State</span> <span class="joblocation jobstate" id="795519372SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="795519372FRFM1"> Chemistry Business and Accounting</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL795519386" style="padding-top:0px;"> </div> <div class="section" id="SECTION_CERT795519374" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERT795519374"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_795519374_1_516370819" style="padding-top:0px;"> <div class="field singlecolumn" id="795519374FRFM1"> <div> Affluent client certified. </div> <div> Consumer loan compliance certified </div> <div> In-process: CUNA Financial counseling certified (FiCEP) </div> <div> Operational Excellence yellow belt certified </div> <div> CPR certified </div> <div> <br/> </div> </div> </div> </div> <div class="section" id="SECTION_INTR795519375" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR795519375"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_795519375_1_516370820" style="padding-top:0px;"> <div class="field singlecolumn" id="795519375FRFM1"> 2008-Present. United Way Steering Committee Member &amp; Sub-committee Chair (2016-Present). LeRoy Pack 3950 (Award Chair, 2011-2013; Committee Chair, 2014-Present) Leadership McLean County (LMC) (Graduate, 2011; Mentor, 2012&amp;2013; Business Day Chair, 2014-Present) Project Oz Board (Fundraising Chair, 2011-2012; Vice President 2013-Present) Eastview Christian Church (2008 -Present) Coached football and basketball (2008-2013) </div> </div> </div> <div class="section" id="SECTION_SKLL795519376" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL795519376"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_795519376_1_516370821" style="padding-top:0px;"> <div class="field singlecolumn" id="795519376FRFM1"> banking, C, cash flow, cash-management, concept, Council, counseling, CPR certified, Credit, client, clients, customer service, equities, Financial, Focus, funds, Human Resources, insurance, internal audits, internal audit, regulatory compliance, Mac, modeling, mortgage loans, neXt, Pricing, producing, proposals, recruitment, Retail, selling, sales, seminars, strategy, Supervisor, Treasury</div> </div> </div> <div class="section" id="SECTION_ADDI795519384" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI795519384"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_795519384_1_516370823" style="padding-top:0px;"> <div class="field singlecolumn" id="795519384FRFM1"> <ul> <li> VOLUNTEERING: 2008-Present. United Way Steering Committee Member &amp; Sub-committee Chair (2016-Present). LeRoy Pack 3950 (Award Chair, 2011-2013; Committee Chair, 2014-Present) Leadership McLean County (LMC) (Graduate, 2011; Mentor, 2012&amp;2013; Business Day Chair, 2014-Present) Project Oz Board (Fundraising Chair, 2011-2012; Vice President 2013-Present) Eastview Christian Church (2008 -Present) Coached football and basketball (2008-2013) </li> </ul> </div> </div> </div> </div>

BANKING

MARKETING & SALES ANALYST Summary A result oriented Marketing & Sales Analyst with 10 years of industry experience in the Staffing, Internet / ecommerce / Dotcom, Media / Publishing domain with expertise in Business process improvement, Business Process Flow Documentation & Data Analysis. Experienced with and proficient in Microsoft Office (Excel, Word, Powerpoint), Outlook tools & Salesforce, Microsoft Dynamics NAV - (Navision) for sales tracking. Experience Marketing & Sales Analyst , 07/2015 to Current Company Name － City , State A Healthcare referral services company (national provider of staffing solutions in behavioral, social service, education, psychiatry, mental health and addictions treatment fields). Primary duties include: Reports and collaborates directly with the President to promote a culture of high performance and continuous growth by supporting all research and evaluation of new products, services and proposed logical solutions. Manage vendors to maintain and grow strong relationships by overseeing rates/pricing, contracts and resources Provided corporate executives with data to support new business development. Facilitated collection of qualitative and quantitative data to assess current processes, benchmark against best practice metrics, and quantify improvement opportunities. Leveraged requirement gathering skills, analytics and general knowledge of business operations to drive project direction. Documented and reviewed SOPs, work plans, and other deliverables to gauge project performance and client satisfaction. Created pivot tables & used conditional formatting and validation rules to highlight data in Excel. Client Sourcing & Inside Sales Specialist , 03/2014 to 07/2015 Company Name － City , State Lead Generation, New Business Development & growth of business agreements for physician recruitment solutions with Hospitals, Private Practices and Healthcare Recruitment Firms to assist with physician staffing shortages while negotiating high-dollar, profitable contracts to place the physicians. Career Fair event sales for booth space at the events. Primary duties include: Managing the entire process, from sale to execution, employing consultative sales methods to exceed revenue goals and continue to grow client base; consistently achieved quota attainment. Conduct live product demonstrations & presentations via webinar. Renew existing business, increase spend and create new buyers in existing accounts by cultivating new relationships laterally and above the primary contact. Selling consultatively: creating client proposals, identifying and developing leads, setting appointments, conducting account research, leading sales calls independently and creating relationships that lead to new business for the online Career Center. Utilization of Salesforce for all outreach activity. Zonal Manager (Corporate Sales) , 08/2007 to 05/2013 Company Name － City , State Handling Key Customer - Identify & analyze the client's requirements & propose customized solutions. Business Development B2B outside & inside Sales for naukri.com e-recruitment solutions with revenue growth of more than 40% for the last consecutive 4 years. Selling Referral Tool & Assessments tool (subject matter by expertrating) for HR's of organizations Sales Planning - Planning and forecasting sales / Pipeline Management / Territory Management Product Management / Business Analysis - Articulate value proposition during the sales process to various technical and non-technical audiences and stakeholder groups at all levels (from end-users to executives). Collect, document and assess business, functional and technical requirements during the sales process and design/propose the appropriate solution to meet those requirements and achieve the stated business objectives Branch Management & Team Management. Handled a team of 20 people) Interact with senior management in the client organizations & present products & services. Achieved targets for 15 quarters out of the 5.5 years in naukri.com (Infoedge India Ltd.) & aggregated revenues of more than $ 6 Million Won Sales Incentive International Trip - Hong Kong. Assistant Manager , 04/2005 to 08/2007 Company Name － City , State A Times Group Company Setting up channel business of more than 20 partners for Good Life World (A Times of India Channel network to sell Timesjobs.com, Magicbricks.com & Simplymarry.com Services) in South Delhi & Gurgaon Region, INDIA. Business Development / Inside Sales - Making Presentations / Closure, Negotiation, Follow up Servicing / Account / Relationship Management.& growing the product revenue more than 30% through these channel partners via Inside Sales & walk-in customers. Sales Planning - Planning and forecasting sales / Pipeline Management Promoting / launching various brands like Swyamvar (Matchmaking events), Kiosk, etc. Assistant Sales Manager , 09/2004 to 03/2005 Company Name － City , State Sourcing of High Value Home Loans from Corporate Clients by direct outside sales. Organizing sales Campaigns in different areas of Delhi & NCR, INDIA. Creating new client base for the products through aggressive marketing. Coordinating with leasing agents for business generation. Education Master of Science : 2004 International Business Management (Marketing) Fore School of Management in collaboration with Nottingham Business School, UK State , India Bachelor of Science : Botany Honors , 2003 Kirori Mal College, Delhi University － State , India Chandan Baluja Skills Articulate, Business Analysis, Business Development, Business operations, Excel, Negotiation, Relationship Management, Sales Planning

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME764201968" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_764201968_1_495317746" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="764201968FNAM1"> </span> <span> </span> <span class="field" id="764201968LNAM1"> MARKETING &amp; SALES ANALYST</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM764201970" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM764201970"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_764201970_1_495317759" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="764201970FRFM1"> <ul> <li> A result oriented Marketing &amp; Sales Analyst with 10 years of industry experience in the Staffing, Internet / ecommerce / Dotcom, Media / Publishing domain with expertise in Business process improvement, Business Process Flow Documentation &amp; Data Analysis.</li> <li> <span style="line-height: 1.5;"> Experienced with and proficient in Microsoft Office (Excel, Word, Powerpoint), Outlook tools &amp; Salesforce, Microsoft Dynamics NAV - (Navision) for sales tracking.</span> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_HILT764201971" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM764201972" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR764201973" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR764201973"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_764201973_1_495317749" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="764201973JTIT1"> Marketing &amp; Sales Analyst</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="764201973JSTD1"> 07/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="764201973EDDT1"> Current</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="764201973COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="764201973JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="764201973JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="764201973JDES1" itemprop="description"> <ul> <li> A Healthcare referral services company (national provider of staffing solutions in behavioral, social service, education, psychiatry, mental health and addictions treatment fields).</li> <li> Primary duties include: Reports and collaborates directly with the President to promote a culture of high performance and continuous growth by supporting all research and evaluation of new products, services and proposed logical solutions.</li> <li> Manage vendors to maintain and grow strong relationships by overseeing rates/pricing, contracts and resources Provided corporate executives with data to support new business development.</li> <li> Facilitated collection of qualitative and quantitative data to assess current processes, benchmark against best practice metrics, and quantify improvement opportunities.</li> <li> Leveraged requirement gathering skills, analytics and general knowledge of business operations to drive project direction.</li> <li> Documented and reviewed SOPs, work plans, and other deliverables to gauge project performance and client satisfaction.</li> <li> Created pivot tables &amp; used conditional formatting and validation rules to highlight data in Excel.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_764201973_2_495317750" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="764201973JTIT2"> Client Sourcing &amp; Inside Sales Specialist</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="764201973JSTD2"> 03/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="764201973EDDT2"> 07/2015</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="764201973COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="764201973JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="764201973JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="764201973JDES2" itemprop="description"> <ul> <li> Lead Generation, New Business Development &amp; growth of business agreements for physician recruitment solutions with Hospitals, Private Practices and Healthcare Recruitment Firms to assist with physician staffing shortages while negotiating high-dollar, profitable contracts to place the physicians.</li> <li> Career Fair event sales for booth space at the events.</li> <li> Primary duties include: Managing the entire process, from sale to execution, employing consultative sales methods to exceed revenue goals and continue to grow client base; consistently achieved quota attainment.</li> <li> Conduct live product demonstrations &amp; presentations via webinar.</li> <li> Renew existing business, increase spend and create new buyers in existing accounts by cultivating new relationships laterally and above the primary contact.</li> <li> Selling consultatively: creating client proposals, identifying and developing leads, setting appointments, conducting account research, leading sales calls independently and creating relationships that lead to new business for the online Career Center.</li> <li> Utilization of Salesforce for all outreach activity.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_764201973_3_495317752" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="764201973JTIT3"> Zonal Manager (Corporate Sales)</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="764201973JSTD3"> 08/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="764201973EDDT3"> 05/2013</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="764201973COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="764201973JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="764201973JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="764201973JDES3" itemprop="description"> <ul> <li> Handling Key Customer - Identify &amp; analyze the client's requirements &amp; propose customized solutions.</li> <li> Business Development B2B outside &amp; inside Sales for naukri.com e-recruitment solutions with revenue growth of more than 40% for the last consecutive 4 years.</li> <li> Selling Referral Tool &amp; Assessments tool (subject matter by expertrating) for HR's of organizations Sales Planning - Planning and forecasting sales / Pipeline Management / Territory Management Product Management / Business Analysis - Articulate value proposition during the sales process to various technical and non-technical audiences and stakeholder groups at all levels (from end-users to executives).</li> <li> Collect, document and assess business, functional and technical requirements during the sales process and design/propose the appropriate solution to meet those requirements and achieve the stated business objectives Branch Management &amp; Team Management.</li> <li> Handled a team of 20 people) Interact with senior management in the client organizations &amp; present products &amp; services.</li> <li> Achieved targets for 15 quarters out of the 5.5 years in naukri.com (Infoedge India Ltd.) &amp; aggregated revenues of more than $ 6 Million Won Sales Incentive International Trip - Hong Kong.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_764201973_4_495317753" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="764201973JTIT4"> Assistant Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="764201973JSTD4"> 04/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="764201973EDDT4"> 08/2007</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="764201973COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="764201973JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="764201973JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="764201973JDES4" itemprop="description"> <ul> <li> A Times Group Company Setting up channel business of more than 20 partners for Good Life World (A Times of India Channel network to sell Timesjobs.com, Magicbricks.com &amp; Simplymarry.com Services) in South Delhi &amp; Gurgaon Region, INDIA.</li> <li> Business Development / Inside Sales - Making Presentations / Closure, Negotiation, Follow up Servicing / Account / Relationship Management.&amp; growing the product revenue more than 30% through these channel partners via Inside Sales &amp; walk-in customers.</li> <li> Sales Planning - Planning and forecasting sales / Pipeline Management Promoting / launching various brands like Swyamvar (Matchmaking events), Kiosk, etc.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_764201973_5_495317754" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="764201973JTIT5"> Assistant Sales Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="764201973JSTD5"> 09/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="764201973EDDT5"> 03/2005</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="764201973COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="764201973JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="764201973JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="764201973JDES5" itemprop="description"> <ul> <li> Sourcing of High Value Home Loans from Corporate Clients by direct outside sales.</li> <li> Organizing sales Campaigns in different areas of Delhi &amp; NCR, INDIA.</li> <li> Creating new client base for the products through aggressive marketing.</li> <li> Coordinating with leasing agents for business generation.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC764201974" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC764201974"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_764201974_1_495317755" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="764201974DGRE1" itemprop="name"> Master of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="764201974STUY1"> </span> <span class="jobdates" id="764201974GRYR1"> 2004</span> </span> <span class="paddedline txtLeft"> <span class="field" id="764201974FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_764201974_2_495317756" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="764201974DGRE2" itemprop="name"> International Business Management (Marketing) Fore School of Management in collaboration with Nottingham Business School, UK</span> <span class="programline" dependency="STUY" id="764201974STUY2"> </span> <span class="jobdates" id="764201974GRYR2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="764201974SCHO2" itemprop="name"> </span> <span class="joblocation jobcity" id="764201974SCIT2"> </span> <span class="joblocation jobstate" id="764201974SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="764201974SCNT2"> India</span> </span> <span class="paddedline txtLeft"> <span class="field" id="764201974FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_764201974_3_495317757" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="764201974DGRE3" itemprop="name"> Bachelor of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="764201974STUY3"> Botany Honors</span> <span> ,</span> <span class="jobdates" id="764201974GRYR3"> 2003</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="764201974SCHO3" itemprop="name"> Kirori Mal College, Delhi University</span> <span> － </span> <span class="joblocation jobcity" id="764201974SCIT3"> </span> <span class="joblocation jobstate" id="764201974SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="764201974SCNT3"> India</span> </span> <span class="paddedline txtLeft"> <span class="field" id="764201974FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_764201974_4_495317758" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="764201974DGRE4" itemprop="name"> Chandan Baluja</span> <span class="programline" dependency="STUY" id="764201974STUY4"> </span> <span class="jobdates" id="764201974GRYR4"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="764201974FRFM4"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL764201992" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL764201992"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_764201992_1_495317760" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="764201992FRFM1"> Articulate, Business Analysis, Business Development, Business operations, Excel, Negotiation, Relationship Management, Sales Planning</div> </div> </div> </div>

BANKING

Professional Summary Knowledgeable of banking procedures and finance, sales and risk management whose success is based on integrity, exceptional customer service, efficiency and ambition. Self-motivated professional, highly proficient in developing creative solutions and implementing objective decision making. Skilled for managing multiple projects at one time. Ability to work equally in both team-oriented and self directed environments. Core Competencies Credit & financial analysis Analytical problem solver Excellent communicator Action planning Relationship management Risk management Strategic thinking Deadline efficient Detailed oriented Excellent time management Achievements Increased revenue production 110% per annum resulting in to a profitable portfolio, Wells Fargo 2015 Year to date loan volume growth 162%, deposits 230% and partner production 180% 2013 recipient of Gold Star Award of Western Mountain Region, Wells Fargo Bank 2 times Gold Star Award recipient Wells Fargo Bank 2014 1 time Gold Star Award recipient Wells Fargo Bank 2015 Annual Pinnacle Award Recipient for top 20% producer, US Bank 2010 Star of Excellent recipient for highest scores customer service, US Bank 2009, 2010, 2011 Chamber Development Award, Wethersfield, CT 2005, 2006, 2007 Award of Excellence, top producer, Fleet Bank 2002, 2003 Experience Branch Manager , 01/2004 Company Name - City , State Received region performance recognition for increased sales and customer service. Motivated, trained and increased employee productivity by 45%. Maintained and built strong relationships while assisting and advising in financial decisions. Implemented a new up-selling program of banking products to exceed goals & expectations. Executed branch objectives, improved product profitability and service performance. Dramatically increased branch revenue through various partner referrals. Made initial analysis on applicant's financial status, credit and property evaluation. Business Banking Officer , 01/2009 to 11/2012 Company Name - City , State 2010 Annual Pinnacle Winner for Outstanding Performance. Source, develop, expand, service and retain profitable business banking relationships. Provide the highest level of professionalism and outstanding customer service. Structure banking solutions in order to help the customer reach success financially. Perform complex financial analysis in the area of credit, cash flow and collateral. Obtain and monitor financial statements and credit information of existing portfolio. Proactively partner with customers to better understand their business goals and strategies. Work closely with underwriting to accurately complete credit requests in a timely manner. Partner with bank internal and external teams to increase cross-sell opportunities. Ensure highest level of accuracy and clarity in all communications. Director of Business Operations/Finance Officer , 01/2005 to 01/2009 Company Name - City , State Designed, developed and presented project sales models to increase business. Developed sales campaigns and marketing projects. Acquired, sourced, serviced and expanded new client relationships. Monitored business productivity and ensured quality in all levels of business production. Developed a new business plan that oversaw all new business sectors. Performed all accounting for federal and state tax obligations and sales reports. Prepared monthly, quarterly and annual financial statements. Monitored the progress of open funds budget, fiscal reports, revenues contracts, acct payables and receivables. Business and Consumer Banking Specialist , 01/2002 to 01/2004 Company Name - City , State 2003 Annual Star of Excellence. Achieved great success in sales and customer service. Advised and suggested financial and credit solutions. Reviewed and gathered client financial and credit information. Regularly visit business customers to better understand banking needs and maximize results. Effectively partnered with other lines of business bankers to deliver full range of products. Organized and managed special events and promotions. Proactively partnered with external partners to attain new business leads. Education Masters Business Administration : 2011 Keller Graduate School of Management - City , State Bachelor of Science : Business Administration/Finance , 2009 Central Connecticut State University - City , State Business Administration/Finance Professional Development Credit Risk Fundamentals, US Bank 2011 Omega Credit Analysis Certification, US Bank 2011 Organizational Development and Leadership Certificate, US Bank 2010 FDIC Certification, Central Connecticut State University 2009 Community Involvement United Way, Junior Achievement, Executive Board Member Women's Chamber of Commerce of Southern Nevada, NAWBO Corporate Committee Member Computer Skills Microsoft Office (word, excel, power point, outlook) Share point, Wells Fargo systems

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section" id="SECTION_SUMM689957948" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM689957948"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_689957948_1_447911709" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="689957948FRFM1"> <p align="LEFT"> Knowledgeable of banking procedures and finance, sales and risk management whose success is based on integrity, exceptional customer service, efficiency and ambition. Self-motivated professional, highly proficient in developing creative solutions and implementing objective decision making. Skilled for managing multiple projects at one time. Ability to work equally in both team-oriented and self directed environments. </p> </div> </div> </div> <div class="section" id="SECTION_HILT689957949" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT689957949"> Core Competencies</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_689957949_1_447911711" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="689957949SKC11"> <p align="JUSTIFY"> Credit &amp; financial analysis</p> <p align="JUSTIFY"> Analytical problem solver</p> <p align="JUSTIFY"> Excellent communicator</p> <p align="JUSTIFY"> Action planning</p> <p align="JUSTIFY"> Relationship management</p> <br/> <br/> </td> <td class="field twocol_2" id="689957949SKC21"> <p align="JUSTIFY"> Risk management</p> <p align="JUSTIFY"> Strategic thinking</p> <p align="JUSTIFY"> Deadline efficient</p> <p align="JUSTIFY"> Detailed oriented </p> <p align="JUSTIFY"> Excellent time management</p> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM689958165" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM689958165"> Achievements</div> </div> <div class="paragraph txtLeft firstparagraph" id="PARAGRAPH_689958165_1_447920439" style="padding-top:0px;"> <div class="field singlecolumn" id="689958165FRFM1"> <p align="LEFT"> Increased revenue production 110% per annum resulting in to a profitable portfolio, Wells Fargo 2015</p> <p align="LEFT"> Year to date loan volume growth 162%, deposits 230% and partner production 180%</p> <p align="LEFT"> 2013 recipient of Gold Star Award of Western Mountain Region, Wells Fargo Bank </p> <p align="LEFT"> 2 times Gold Star Award recipient Wells Fargo Bank 2014</p> <p align="LEFT"> 1 time Gold Star Award recipient Wells Fargo Bank 2015</p> <p align="LEFT"> Annual Pinnacle Award Recipient for top 20% producer, US Bank 2010 Star of Excellent recipient for highest scores customer service, US Bank 2009, 2010, 2011</p> <p align="LEFT"> Chamber Development Award, Wethersfield, CT 2005, 2006, 2007</p> <p align="LEFT"> Award of Excellence, top producer, Fleet Bank 2002, 2003</p> </div> </div> </div> <div class="section" id="SECTION_EXPR689957950" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR689957950"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_689957950_1_447911704" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="689957950JTIT1"> Branch Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="689957950JSTD1"> 01/2004</span> <span class="jobdates" format="%m/%Y" id="689957950EDDT1"> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="689957950COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="689957950JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="689957950JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="689957950JDES1" itemprop="description"> <ul> <li> Received region performance recognition for increased sales and customer service.</li> <li> Motivated, trained and increased employee productivity by 45%.</li> <li> Maintained and built strong relationships while assisting and advising in financial decisions.</li> <li> Implemented a new up-selling program of banking products to exceed goals &amp; expectations.</li> <li> Executed branch objectives, improved product profitability and service performance.</li> <li> Dramatically increased branch revenue through various partner referrals.</li> <li> Made initial analysis on applicant's financial status, credit and property evaluation.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_689957950_2_447911702" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="689957950JTIT2"> Business Banking Officer</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="689957950JSTD2"> 01/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="689957950EDDT2"> 11/2012</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="689957950COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="689957950JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="689957950JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="689957950JDES2" itemprop="description"> <ul> <li> 2010 Annual Pinnacle Winner for Outstanding Performance.</li> <li> Source, develop, expand, service and retain profitable business banking relationships.</li> <li> Provide the highest level of professionalism and outstanding customer service.</li> <li> Structure banking solutions in order to help the customer reach success financially.</li> <li> Perform complex financial analysis in the area of credit, cash flow and collateral.</li> <li> Obtain and monitor financial statements and credit information of existing portfolio.</li> <li> Proactively partner with customers to better understand their business goals and strategies.</li> <li> Work closely with underwriting to accurately complete credit requests in a timely manner.</li> <li> Partner with bank internal and external teams to increase cross-sell opportunities.</li> <li> Ensure highest level of accuracy and clarity in all communications.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_689957950_3_447911703" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="689957950JTIT3"> Director of Business Operations/Finance Officer</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="689957950JSTD3"> 01/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="689957950EDDT3"> 01/2009</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="689957950COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="689957950JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="689957950JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="689957950JDES3" itemprop="description"> <ul> <li> Designed, developed and presented project sales models to increase business.</li> <li> Developed sales campaigns and marketing projects.</li> <li> Acquired, sourced, serviced and expanded new client relationships.</li> <li> Monitored business productivity and ensured quality in all levels of business production.</li> <li> Developed a new business plan that oversaw all new business sectors.</li> <li> Performed all accounting for federal and state tax obligations and sales reports.</li> <li> Prepared monthly, quarterly and annual financial statements.</li> <li> Monitored the progress of open funds budget, fiscal reports, revenues contracts, acct payables and receivables.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_689957950_4_447911705" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="689957950JTIT4"> Business and Consumer Banking Specialist</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="689957950JSTD4"> 01/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="689957950EDDT4"> 01/2004</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="689957950COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="689957950JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="689957950JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="689957950JDES4" itemprop="description"> <ul> <li> 2003 Annual Star of Excellence.</li> <li> Achieved great success in sales and customer service.</li> <li> Advised and suggested financial and credit solutions.</li> <li> Reviewed and gathered client financial and credit information.</li> <li> Regularly visit business customers to better understand banking needs and maximize results.</li> <li> Effectively partnered with other lines of business bankers to deliver full range of products.</li> <li> Organized and managed special events and promotions.</li> <li> Proactively partnered with external partners to attain new business leads.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC689957951" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC689957951"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_689957951_1_447911706" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="689957951DGRE1" itemprop="name"> Masters Business Administration</span> <span> :</span> <span class="programline" dependency="STUY" id="689957951STUY1"> </span> <span class="jobdates" id="689957951GRYR1"> 2011</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="689957951SCHO1" itemprop="name"> Keller Graduate School of Management</span> <span> - </span> <span class="joblocation jobcity" id="689957951SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="689957951SSTA1"> State</span> <span class="joblocation jobstate" id="689957951SCNT1"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="689957951FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_689957951_2_447911707" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="689957951DGRE2" itemprop="name"> Bachelor of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="689957951STUY2"> Business Administration/Finance</span> <span> ,</span> <span class="jobdates" id="689957951GRYR2"> 2009</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="689957951SCHO2" itemprop="name"> Central Connecticut State University</span> <span> - </span> <span class="joblocation jobcity" id="689957951SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="689957951SSTA2"> State</span> <span class="joblocation jobstate" id="689957951SCNT2"> </span> </span> <span class="paddedline txtLeft"> <span class="field" id="689957951FRFM2"> Business Administration/Finance</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL689957952" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL689957952"> Professional Development</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_689957952_1_447911710" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="689957952FRFM1"> <p align="LEFT"> Credit Risk Fundamentals, US Bank 2011 </p> <p align="LEFT"> Omega Credit Analysis Certification, US Bank 2011 </p> <p align="LEFT"> Organizational Development and Leadership Certificate, US Bank 2010</p> <p align="LEFT"> FDIC Certification, Central Connecticut State University 2009 </p> </div> </div> </div> <div class="section" id="SECTION_ADDI689957954" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI689957954"> Community Involvement </div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_689957954_1_447911713" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="689957954FRFM1"> <p align="JUSTIFY"> United Way, Junior Achievement, Executive Board Member Women's Chamber of Commerce of Southern Nevada, NAWBO Corporate Committee Member </p> </div> </div> </div> <div class="section" id="SECTION_SKLL689957953" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL689957953"> Computer Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_689957953_1_447911712" style="padding-top:0px;"> <div class="field singlecolumn txtLeft" id="689957953FRFM1"> <p align="LEFT"> Microsoft Office (word, excel, power point, outlook) Share point, Wells Fargo systems</p> </div> </div> </div> </div>

BANKING

REGIONAL IT MANAGER Professional Summary Exceptional IT Manager talented at personnel management, vendor management and business strategy development. Technically-savvy with outstanding relationship building, training and presentation skills. Languages spoken: English, Conversational Chinese Skills Team leadership Budgeting and finance Project management Process implementation Staff development Data management Self-motivated Strong verbal communication Powerful negotiator Conflict resolution Risk management processes and analysis Work History 09/2012 to Current Regional IT Manager Company Name – City , State Acted as project manager for $10mn New York office move and serves on advisory board for all international office moves . Direct the after-hours (12p.m.EDT) delivery of first, second, and third-level technical support end users across 14 office facilities and locations, including 500+ lawyers and 500+ staff members. Ensure prompt and courteous technical support. Manage, train and review support staff team members. Developed SMART objectives and KPI's to continually motivate staff. Review help desk metrics with  help desk manager to ensure tickets are addressed according to SLA.  Identify recurring issues to address with global software and applications manager. Work with cross-functional technology committee to create policies that accurately reflect current and future technology trends. Work with international trainers to oversee local training requests. Draft and distribute local and after-hours call metrics to the Director of Information Technology. Purchase and budget all hardware and software for the New York office. Lead document production (8ppl), local help desk (2ppl), global after-hours help desk (5ppl), local AV/ office services staff (3ppl). Ensure high availability of systems and applications across the organization. Serves as last point of escalation when manager on duty. Develop, review, and maintain local infrastructure policies and procedures: Advise on global procedures through technology committee. Develop, review, and enforce service level agreements for help desk manager and lead. Determine metrics, define measurables, and present data to executives on performance of department. Liaise with global team to develop and implement business process improvement for policies that address security policies relating to GDPR compliance and local compliance measures. Designed and implemented a knowledgebase tool for use by IT colleagues and end users in order to accurately diagnose technical issues. Coordinated global resources and training for offices during Lotus Notes to Outlook and Windows 7 to Windows 8 rollout. Increased first call resolution from 85% to 98% through help desk training and cross functional training. Supports Director of Technology with daily operational functions. Assisted various business groups with document organization and dissemination during acquisitions. 06/2007 to 09/2011 Technical Support Analyst Company Name – City , State Collaborated with the sales, marketing and support teams to launch products on time and within budget. Maintained and monitored the server room, the wireless network and other server infrastructure. Set up staff workstations with PCs, Macs, phones and laptops. Partnered with the marketing team to leverage technology into customer value propositions to be used during marketing events. Created new hire IT training curriculum. Acted as technology liaison between technology department and global recruiting division.  Tested and implemented new technology-based global projects such as Nuance PDFCreate. Delivered on-site IT and AV technical support for 300+ staff in local and regional offices. 03/2007 to 06/2007 Desktop Support Technician Company Name – City , State Hands on roll in Domestic and International OS migration from WinXP to Win7.  Worked with engineering and applications staff to resolve any problems related to the upgrade until functional. Key responsibility to support all users from C-Level firm chairman through contract services by troubleshooting and resolving all problems relative to the Mac, Macbook, PC and related equipment. Install Mac and PC OS, configure network settings to integrate with the firm's network, troubleshoot issues locally to provide support for a mainly virtual Citrix desktop.  Work with various interdepartmental groups to resolve in depth issues regarding security and accounts. Install and configure hardware and software as it relates to users needs. 10/2004 to 02/2007 Software Licensing Coordinator Company Name – City , State Client facing manager responsible for all aspects of department. Managed department budget; Responsible for personnel and department operation. Handled monthly billing. Performed software audits (Software asset management). Responsible for license and application management. Oversee sale of software to students, staff and business units.  Escalate desktop management issues to vendor and ensure prompt resolution.  Create standard operating procedure for handling software related issues (change management).  Manage vendor-university technology relationships.  Worked on implementation of online university software management system. Education Master of Science : Information Management W.P. Carey School of Business of Arizona State University - City , State Information Management Bachelor of Arts : Psychology, Sociology Chinese Studies Emory University - City , State Major(s): Psychology, Sociology  Minor: Chinese Studies Skills Budget management. Supervision skills.  Litigation vendor management experience. Service level agreement (SLA) management experience.   Vendor selection and relationship management experience. ESX server administration. System Center Configuration Manager (SCCM) management administration. Familiarity with installation, maintenance and monitoring of networking equipment. Administration of: MobileIron/BES; MS Server 08/03/00; Windows 7/XP/2000; MS Office Suite version 10/07/03; Lotus Notes 4.6/5.0; Exchange 2010; Microsoft Lync; ESX/Netapp servers; Mimecast; Citrix Xen suite; Active Directory. Remote desktop software troubleshooting. Legal apps: FileSite w/Outlook Integration; PDFDocs Suite; Carpe Diem; TOA software. Project lead on pilot installs & rollouts of software, hardware & operating systems. Completed Microsoft Certified Information Technology Professional training (MCITP).

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1075045241" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1075045241_1_721365030"> <div class="name" itemprop="name"> <span class="field" id="1075045241FNAM1"> </span> <span> </span> <span class="field" id="1075045241LNAM1"> REGIONAL IT MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1075045243" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM1075045243"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1075045243_1_721365032"> <div class="field singlecolumn" id="1075045243FRFM1"> <p> Exceptional IT Manager talented at personnel management, vendor management and business strategy development. Technically-savvy with outstanding relationship building, training and presentation skills.</p> <p> <strong> Languages spoken:</strong> English, Conversational Chinese</p> </div> </div> </div> <div class="section" id="SECTION_HILT1075045244" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT1075045244"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1075045244_1_721365033"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1075045244SKC11"> <ul> <li> Team leadership</li> <li> Budgeting and finance</li> <li> Project management</li> <li> Process implementation</li> <li> Staff development</li> </ul> </td> <td class="field twocol_2" id="1075045244SKC21"> <ul> <li> Data management</li> <li> Self-motivated</li> <li> Strong verbal communication</li> <li> Powerful negotiator</li> <li> Conflict resolution</li> <li> Risk management processes and analysis</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1075045245" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR1075045245"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1075045245_1_721365034" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1075045245JSTD1"> 09/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1075045245EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1075045245JTIT1"> Regional IT Manager</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1075045245COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1075045245JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1075045245JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1075045245JDES1" itemprop="description"> <ul> <li> Acted as project manager for $10mn New York office move and serves on advisory board for all international office moves .</li> <li> Direct the after-hours (12p.m.EDT) delivery of first, second, and third-level technical support end users across 14 office facilities and locations, including 500+ lawyers and 500+ staff members.</li> <li> Ensure prompt and courteous technical support.</li> <li> Manage, train and review support staff team members.</li> <li> Developed SMART objectives and KPI's to continually motivate staff.</li> <li> Review help desk metrics with  help desk manager to ensure tickets are addressed according to SLA. </li> <li> Identify recurring issues to address with global software and applications manager.</li> <li> Work with cross-functional technology committee to create policies that accurately reflect current and future technology trends.</li> <li> Work with international trainers to oversee local training requests.</li> <li> Draft and distribute local and after-hours call metrics to the Director of Information Technology.</li> <li> Purchase and budget all hardware and software for the New York office.</li> <li> Lead document production (8ppl), local help desk (2ppl), global after-hours help desk (5ppl), local AV/ office services staff (3ppl).</li> <li> Ensure high availability of systems and applications across the organization.</li> <li> Serves as last point of escalation when manager on duty.</li> <li> Develop, review, and maintain local infrastructure policies and procedures: Advise on global procedures through technology committee.</li> <li> Develop, review, and enforce service level agreements for help desk manager and lead.</li> <li> Determine metrics, define measurables, and present data to executives on performance of department.</li> <li> Liaise with global team to develop and implement business process improvement for policies that address security policies relating to GDPR compliance and local compliance measures.</li> <li> Designed and implemented a knowledgebase tool for use by IT colleagues and end users in order to accurately diagnose technical issues.</li> <li> Coordinated global resources and training for offices during Lotus Notes to Outlook and Windows 7 to Windows 8 rollout.</li> <li> Increased first call resolution from 85% to 98% through help desk training and cross functional training.</li> <li> Supports Director of Technology with daily operational functions.</li> <li> Assisted various business groups with document organization and dissemination during acquisitions.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1075045245_2_721365035" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1075045245JSTD2"> 06/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1075045245EDDT2"> 09/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1075045245JTIT2"> Technical Support Analyst</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1075045245COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1075045245JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1075045245JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1075045245JDES2" itemprop="description"> <ul> <li> Collaborated with the sales, marketing and support teams to launch products on time and within budget.</li> <li> Maintained and monitored the server room, the wireless network and other server infrastructure.</li> <li> Set up staff workstations with PCs, Macs, phones and laptops.</li> <li> Partnered with the marketing team to leverage technology into customer value propositions to be used during marketing events.</li> <li> Created new hire IT training curriculum.</li> <li> Acted as technology liaison between technology department and global recruiting division. </li> <li> Tested and implemented new technology-based global projects such as Nuance PDFCreate.</li> <li> Delivered on-site IT and AV technical support for 300+ staff in local and regional offices.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1075045245_3_721365036" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1075045245JSTD3"> 03/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1075045245EDDT3"> 06/2007</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1075045245JTIT3"> Desktop Support Technician</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1075045245COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1075045245JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1075045245JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1075045245JDES3" itemprop="description"> <ul> <li> Hands on roll in Domestic and International OS migration from WinXP to Win7.  Worked with engineering and applications staff to resolve any problems related to the upgrade until functional.</li> <li> Key responsibility to support all users from C-Level firm chairman through contract services by troubleshooting and resolving all problems relative to the Mac, Macbook, PC and related equipment.</li> <li> Install Mac and PC OS, configure network settings to integrate with the firm's network, troubleshoot issues locally to provide support for a mainly virtual Citrix desktop. </li> <li> Work with various interdepartmental groups to resolve in depth issues regarding security and accounts.</li> <li> Install and configure hardware and software as it relates to users needs.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1075045245_4_721365037" itemscope="" itemtype="https://schema.org/Organization"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1075045245JSTD4"> 10/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1075045245EDDT4"> 02/2007</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1075045245JTIT4"> Software Licensing Coordinator</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1075045245COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1075045245JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1075045245JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1075045245JDES4" itemprop="description"> <ul> <li> Client facing manager responsible for all aspects of department.</li> <li> Managed department budget; Responsible for personnel and department operation.</li> <li> Handled monthly billing.</li> <li> Performed software audits (Software asset management).</li> <li> Responsible for license and application management.</li> <li> Oversee sale of software to students, staff and business units. </li> <li> Escalate desktop management issues to vendor and ensure prompt resolution. </li> <li> Create standard operating procedure for handling software related issues (change management). </li> <li> Manage vendor-university technology relationships. </li> <li> Worked on implementation of online university software management system.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1075045246" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC1075045246"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1075045246_1_721365038" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="1075045246GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1075045246DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" id="1075045246STUY1"> Information Management</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1075045246SCHO1" itemprop="name"> W.P. Carey School of Business of Arizona State University</span> <span> - </span> <span class="joblocation jobcity" id="1075045246SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1075045246SSTA1"> State</span> <br/> </span> <span class="field" id="1075045246FRFM1"> Information Management</span> </div> </div> <div class="paragraph" id="PARAGRAPH_1075045246_2_721365039" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <span class="dates_wrapper"> <span class="jobdates" id="1075045246GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1075045246DGRE2" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="1075045246STUY2"> Psychology, Sociology Chinese Studies</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1075045246SCHO2" itemprop="name"> Emory University</span> <span> - </span> <span class="joblocation jobcity" id="1075045246SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="1075045246SSTA2"> State</span> <br/> </span> <span class="field" id="1075045246FRFM2"> <p> Major(s): Psychology, Sociology  Minor: Chinese Studies</p> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1075045247" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL1075045247"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1075045247_1_721365040"> <div class="field singlecolumn" id="1075045247FRFM1"> <ul> <li> Budget management.</li> <li> Supervision skills. </li> <li> Litigation vendor management experience.</li> <li> Service level agreement (SLA) management experience.  </li> <li> Vendor selection and relationship management experience.</li> <li> ESX server administration.</li> <li> System Center Configuration Manager (SCCM) management administration.</li> <li> Familiarity with installation, maintenance and monitoring of networking equipment.</li> <li> Administration of: MobileIron/BES; MS Server 08/03/00; Windows 7/XP/2000; MS Office Suite version 10/07/03; Lotus Notes 4.6/5.0; Exchange 2010; Microsoft Lync; ESX/Netapp servers; Mimecast; Citrix Xen suite; Active Directory.</li> <li> Remote desktop software troubleshooting.</li> <li> Legal apps: FileSite w/Outlook Integration; PDFDocs Suite; Carpe Diem; TOA software.<br/> Project lead on pilot installs &amp; rollouts of software, hardware &amp; operating systems.</li> <li> Completed Microsoft Certified Information Technology Professional training (MCITP).</li> </ul> </div> </div> </div> </div>

BANKING

FINANCIAL ANALYST INTERN Skills Financial Planning & Analysis, Analytical skills, Forecasting, Portfolio & Wealth Management, Financial Reporting, Business Analysis, Financial Consulting, Quantitative Analysis, Market Research, Financial Modelling, Project Management, Strategy, Operations, Risk Management, Corporate Finance, Global Finance, Product Management Slabware, Quickbooks, Busy LS, Microsoft Office, Microsoft Excel, Mutual Funds, Alternate Investments, Real Estate Funds, Mortgages, Consumer Loans, Insurance, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook Experience 05/2017 to 08/2017 Financial Analyst Intern Company Name － City , State Augmented company profits by 25% by conducting a detailed financial analysis and refining the budgets and forecasts. Analyzed company financial reports to make recommendations for revenue generation and cost reduction. Reduced 30% costs by designing financial process tools, and implementing pricing strategies for process improvement. Spearheaded and led due diligence for Acue Marmonite's international projects in India, identifying key risk factors and forecasting investment viability and educated the senior management about the project NPV. Developed innovative financial tools to simplify Business Requirement Documentation (BRD's), which helped record-keeping, understanding client business and expanding client relationships. 11/2015 to 07/2016 Manager Company Name － City Retail Banking - Affluent Business. Amplified the high net worth client portfolio from USD 16 million to USD 18 million in less than 9 months. Recommended customized product portfolios to high net worth clients through financial planning and investment analysis resulting in average client portfolio growth up to 27%. Administered regulatory and procedural compliance to ensure adherence to proper accounting procedures. Advised clients about global trade, designing customer centric propositions for hedging and mitigating risk. 09/2013 to 10/2015 Senior Advance Wealth Manager Company Name － City Retail Banking, and Wealth Management. Increased total portfolio value by USD 5 million, making it the largest in the region. Assessed client's financial objectives and risk profiles, identified investment opportunities, and prepared customized recommendations for asset allocation. Exhibited leadership capabilities by supporting, training and mentoring a team of wealth managers. Achieved highest personal loan sales figures for the year 2014 within the region. 04/2012 to 08/2013 Deputy Manager Company Name － City Enhanced portfolio value from USD 0.65 million to USD 1.05 million by acquiring new clients in the region. Boosted portfolio growth by 18% by analysing high net worth client portfolios, and advising tailed investment solutions. Exceeded bank's budgeted portfolio growth expectations by 34%. Carried out non-resident operations in the branch and implemented the retail Foreign Exchange (FX) Rated in TOP 40 mortgage sales performers award PAN INDIA within 5 months of joining Axis Bank. Fast-tracked to the position of Senior Wealth Manager within 15 months of joining HSBC. Received 'Dynamo' award for outstanding performance and commitment to fairness and integrity (HSBC). Ranked first among wealth managers in the HSBC Delhi region (Aug '14). Received 'Outstanding Performer' award. Ranked first for following Compliance and AML Practices for Operational Excellence in HSBC (2014). Education and Training Dec 2017 Master of Business Administration : Financial Analysis and Investments University of Connecticut School of Business － City , State Financial Analysis and Investments STEM - qualifying for 36 months OPT) *Vice President - Marketing & Finance for UConn Graduate Consulting Club *Student Consultant and Team Lead to CT based Start-up *Winner of the Cigna Strategic Investment Case Challenge Jun 2010 Bachelor of Arts : Economics Sri Venkateswara College, University of Delhi － City India Economics Skills accounting, Analytical skills, Banking, budgets, Business Analysis, Consultant, Consulting, Corporate Finance, cost reduction, client, clients, designing, Documentation, due diligence, senior management, Fast, Finance, Financial, financial analysis, Financial Planning & Analysis, Financial Consulting, financial planning, financial reports, Financial Reporting, Forecasting, Foreign Exchange, Funds, Insurance, investment analysis, Investments, leadership, Team Lead, Market Research, Marketing, mentoring, Microsoft Access, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, pricing strategies, process improvement, Product Management, Project Management, Quantitative Analysis, Quickbooks, Real Estate, record-keeping, Requirement, Retail, Risk Management, sales, Strategy, Strategic, Wealth Management

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1021687015" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1021687015_1_679193056" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="1021687015FNAM1"> </span> <span> </span> <span class="field" id="1021687015LNAM1"> FINANCIAL ANALYST INTERN</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1021687021" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT1021687019" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1021687019"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1021687019_1_679193064" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1021687019SKC11"> Financial Planning &amp; Analysis, Analytical skills, Forecasting, Portfolio &amp; Wealth Management, Financial Reporting, Business Analysis, Financial Consulting, Quantitative Analysis, Market Research, Financial Modelling, Project Management, Strategy, Operations, Risk Management, Corporate Finance, Global Finance, Product Management Slabware, Quickbooks, Busy LS, Microsoft Office, Microsoft Excel, Mutual Funds, Alternate Investments, Real Estate Funds, Mortgages, Consumer Loans, Insurance, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook</td> <td class="field twocol_2" id="1021687019SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1021687017" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1021687017"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1021687017_1_679193058" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1021687017JSTD1"> 05/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1021687017EDDT1"> 08/2017</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1021687017JTIT1"> Financial Analyst Intern</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1021687017COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1021687017JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1021687017JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1021687017JDES1" itemprop="description"> <ul> <li> Augmented company profits by 25% by conducting a detailed financial analysis and refining the budgets and forecasts.</li> <li> Analyzed company financial reports to make recommendations for revenue generation and cost reduction.</li> <li> Reduced 30% costs by designing financial process tools, and implementing pricing strategies for process improvement.</li> <li> Spearheaded and led due diligence for Acue Marmonite's international projects in India, identifying key risk factors and forecasting investment viability and educated the senior management about the project NPV.</li> <li> Developed innovative financial tools to simplify Business Requirement Documentation (BRD's), which helped record-keeping, understanding client business and expanding client relationships.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1021687017_2_679193059" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1021687017JSTD2"> 11/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1021687017EDDT2"> 07/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1021687017JTIT2"> Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1021687017COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1021687017JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="1021687017JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="1021687017JDES2" itemprop="description"> <ul> <li> Retail Banking - Affluent Business.</li> <li> Amplified the high net worth client portfolio from USD 16 million to USD 18 million in less than 9 months.</li> <li> Recommended customized product portfolios to high net worth clients through financial planning and investment analysis resulting in average client portfolio growth up to 27%.</li> <li> Administered regulatory and procedural compliance to ensure adherence to proper accounting procedures.</li> <li> Advised clients about global trade, designing customer centric propositions for hedging and mitigating risk.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1021687017_3_679193060" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1021687017JSTD3"> 09/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1021687017EDDT3"> 10/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1021687017JTIT3"> Senior Advance Wealth Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1021687017COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1021687017JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="1021687017JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="1021687017JDES3" itemprop="description"> <ul> <li> Retail Banking, and Wealth Management.</li> <li> Increased total portfolio value by USD 5 million, making it the largest in the region.</li> <li> Assessed client's financial objectives and risk profiles, identified investment opportunities, and prepared customized recommendations for asset allocation.</li> <li> Exhibited leadership capabilities by supporting, training and mentoring a team of wealth managers.</li> <li> Achieved highest personal loan sales figures for the year 2014 within the region.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1021687017_4_679193061" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1021687017JSTD4"> 04/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1021687017EDDT4"> 08/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1021687017JTIT4"> Deputy Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1021687017COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1021687017JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="1021687017JSTA4" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="1021687017JDES4" itemprop="description"> <ul> <li> Enhanced portfolio value from USD 0.65 million to USD 1.05 million by acquiring new clients in the region.</li> <li> Boosted portfolio growth by 18% by analysing high net worth client portfolios, and advising tailed investment solutions.</li> <li> Exceeded bank's budgeted portfolio growth expectations by 34%.</li> <li> Carried out non-resident operations in the branch and implemented the retail Foreign Exchange (FX) Rated in TOP 40 mortgage sales performers award PAN INDIA within 5 months of joining Axis Bank.</li> <li> Fast-tracked to the position of Senior Wealth Manager within 15 months of joining HSBC.</li> <li> Received 'Dynamo' award for outstanding performance and commitment to fairness and integrity (HSBC).</li> <li> Ranked first among wealth managers in the HSBC Delhi region (Aug '14).</li> <li> Received 'Outstanding Performer' award.</li> <li> Ranked first for following Compliance and AML Practices for Operational Excellence in HSBC (2014).</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1021687018" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1021687018"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1021687018_1_679193062" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1021687018GRYR1"> Dec 2017</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1021687018DGRE1" itemprop="name"> Master of Business Administration</span> <span> : </span> <span class="programline" id="1021687018STUY1"> Financial Analysis and Investments</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1021687018SCHO1" itemprop="name"> University of Connecticut School of Business</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1021687018SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1021687018SSTA1"> State</span> <span class="joblocation jobstate" id="1021687018SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="1021687018FRFM1"> Financial Analysis and Investments STEM - qualifying for 36 months OPT) *Vice President - Marketing &amp; Finance for UConn Graduate Consulting Club *Student Consultant and Team Lead to CT based Start-up *Winner of the Cigna Strategic Investment Case Challenge</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1021687018_2_679193063" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1021687018GRYR2"> Jun 2010</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1021687018DGRE2" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="1021687018STUY2"> Economics</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1021687018SCHO2" itemprop="name"> Sri Venkateswara College, University of Delhi</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1021687018SCIT2"> City</span> <span class="joblocation jobstate" id="1021687018SSTA2"> </span> <span class="joblocation jobstate" id="1021687018SCNT2"> India</span> </span> <span class="paddedline"> <span class="field" id="1021687018FRFM2"> Economics</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1021687020" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1021687020"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1021687020_1_679193065" style="padding-top:0px;"> <div class="field singlecolumn" id="1021687020FRFM1"> accounting, Analytical skills, Banking, budgets, Business Analysis, Consultant, Consulting, Corporate Finance, cost reduction, client, clients, designing, Documentation, due diligence, senior management, Fast, Finance, Financial, financial analysis, Financial Planning &amp; Analysis, Financial Consulting, financial planning, financial reports, Financial Reporting, Forecasting, Foreign Exchange, Funds, Insurance, investment analysis, Investments, leadership, Team Lead, Market Research, Marketing, mentoring, Microsoft Access, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, pricing strategies, process improvement, Product Management, Project Management, Quantitative Analysis, Quickbooks, Real Estate, record-keeping, Requirement, Retail, Risk Management, sales, Strategy, Strategic, Wealth Management</div> </div> </div> <div class="section" id="SECTION_AFIL1021687022" style="padding-top:0px;"> </div> </div>

BANKING

DIRECTOR, VENDOR SERVICES AND COMPLIANCE Summary Extensive experience in human resources, account management, business architecture, project implementation, and director level operations. Ability to display outstanding interpersonal skills, keen analysis, problem solving, and team approach to meet the demands of clients and stakeholders. Highlights Strong Task Management Skills Benefits and Payroll Administration Implementation Change Management Analytical Strong Interpersonal Skills Contract Negotiation Evaluation and Compliance Innovative Problem Solving Strong Written and Verbal Communication Reporting and Documentation Experience Director, Vendor Services and Compliance October 2015 to Current Company Name - City , State Analyze requirements and produce solutions in accordance with best practices in employment and human resource law as it relates to independent consultants, contractors, and temporary labor. Architect solutions that exceed program objectives through in-depth analysis of business requirements. Facilitate discovery of business information and processes to uncover potential areas of risk. Selected to lead the management of program implementation including project initiation, planning, execution and closure. Develop and manage project schedules and deliverables and report on status and results. Coordinate activities and meetings internally and with stakeholders to analyze business requirements and solicit feedback. Conduct detailed workflow and business reviews to monitor project results and control resources. Audit data and systems to ensure a thorough understanding of processes and internal policies. Continually evaluate programs to improve process, system, and people efficiencies. Prepare metrics and recommendations to present at Quarterly Business Reviews. Team Manager October 2008 to December 2010 Company Name - City , State Responsible for a team of Human Resource Specialists/Business Managers. Manage programs to ensure account satisfaction and operational delivery of defined objectives. Develop effective relationships with key stakeholder involved in client programs. Screen and hire senior level professionals as well as coordinate orientations. Actively train, mentor, and consult new employees hired by the company. Conduct regular feedback and planning sessions for employees to meet career path objectives including professional development coaching. Evaluate and adjudicate independent contractor compliance assessments. Provide risk analysis and assessment by identifying potential areas of concern and ensuring programs are being administered as agreed upon. Negotiate master service agreements and individual consulting contracts. Human Resource Specialist/Business Manager November 2006 to October 2008 Company Name - City , State Educate and communicate regarding complex human resource, legal, financial, and system transactions. Administration of benefits including retirement, profit sharing, medical, dental, life, and disability insurance. Oversee invoicing, payroll, expense processing and reconciliation for assigned accounts. Work with independent contractors and vendors to perform compliance assessments. Audit and reconcile online reports to guarantee accounts accurately reflect business goals. Provide operational business support and a high level of customer service to an assigned group of professionals working domestically and internationally. Serve as an advocate internally to ensure outstanding issues are managed and resolved promptly. Establish and maintain positive working relationships through developing credibility and report. Relationship Banker August 2004 to October 2006 Company Name - City , State Proactively initiate, develop, and manage long-term, profitable relationships. Manage existing client relationships to identify future needs and consultatively address them. Profile prospects and clients to indentify additional financial needs, and refer to appropriate financial partners. Deliver superior quality service in person or by phone such that client needs are met on a consistent positive basis. Responsible for preparing weekly and monthly reports on employee and branch status in several aspects of banking. Hold meetings weekly with employees on knowledge of current products, sales meetings, and on satisfying client needs. Oversee and participate in daily operational function of branch teller area while responsible for delivery of superior quality service while adhering to corporate, regulatory and audit guidelines. Ensure timely and efficient completions of client transactions by teller staff while acting as a service leader for branch personnel. Proactively encourage the sales/quality referral process of branch teller staff. Consistently met monthly sales goals. Recognized by Regional President for 100% score by mystery shopper. Director, Enterprise Solutions January 2011 to September 2015 Company Name - City , State Analyze requirements and produce solutions in accordance with best practices in employment and human resource law as it relates to independent consultants, contractors, and temporary labor. Architect solutions that exceed program objectives through in-depth analysis of business requirements. Facilitate discovery of business information and processes to uncover potential areas of risk. Selected to lead the management of program implementation including project initiation, planning, execution and closure. Develop and manage project schedules and deliverables and report on status and results. Coordinate activities and meetings internally and with stakeholders to analyze business requirements and solicit feedback. Conduct detailed workflow and business reviews to monitor project results and control resources. Audit data and systems to ensure a thorough understanding of processes and internal policies. Continually evaluate programs to improve process, system, and people efficiencies. Prepare metrics and recommendations to present at Quarterly Business Reviews. Education MPA : Human Resource Management , January 2012 George Mason University - City , State Human Resource Management BA : Organizational Communication , May 2006 George Mason University - City , State Organizational Communication AS : General Studies , May 2004 Northern Virginia Community College - City , State General Studies Skills account management, approach, Architect, banking, Benefits, Change Management, coaching, Strong Interpersonal Skills, interpersonal skills, consulting, contracts, Contract Negotiation, client, clients, customer service, delivery, Documentation, financial, Human Resource, human resources, insurance, invoicing, law, legal, director, Management Skills, meetings, mentor, Payroll, personnel, policies, problem solving, processes, improve process, profit, program implementation, quality, Reporting, risk analysis and assessment, sales, phone, Verbal Communication, workflow, Written

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME681816020" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_681816020_1_442933130" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="681816020FNAM1"> </span> <span> </span> <span class="field" id="681816020LNAM1"> DIRECTOR, VENDOR SERVICES AND COMPLIANCE</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM681816022" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM681816022"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_681816022_1_442934037" style="padding-top:0px;"> <div class="field singlecolumn" id="681816022FRFM1"> <p align="LEFT"> Extensive experience in human resources, account management, business architecture, project implementation, and director level operations. Ability to display outstanding interpersonal skills, keen analysis, problem solving, and team approach to meet the demands of clients and stakeholders.</p> </div> </div> </div> <div class="section" id="SECTION_HILT681816023" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT681816023"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_681816023_1_442933139" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="681816023SKC11"> <ul> <li> Strong Task Management Skills</li> <li> Benefits and Payroll Administration</li> <li> Implementation</li> <li> Change Management </li> <li> Analytical</li> <li> Strong Interpersonal Skills</li> </ul> </td> <td class="field twocol_2 charspace" id="681816023SKC21"> <ul> <li> Contract Negotiation</li> <li> Evaluation and Compliance </li> <li> Innovative Problem Solving</li> <li> Strong Written and Verbal Communication</li> <li> Reporting and Documentation</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR681816024" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR681816024"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_681816024_1_442933132" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="681816024JTIT1"> Director, Vendor Services and Compliance</span> <br/> <span> <span class="jobdates" format="%B %Y" id="681816024JSTD1"> October 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="681816024EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="681816024COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="681816024JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="681816024JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="681816024JDES1" itemprop="description"> <ul> <li> Analyze requirements and produce solutions in accordance with best practices in employment and human resource law as it relates to independent consultants, contractors, and temporary labor.</li> <li> Architect solutions that exceed program objectives through in-depth analysis of business requirements.</li> <li> Facilitate discovery of business information and processes to uncover potential areas of risk.</li> <li> Selected to lead the management of program implementation including project initiation, planning, execution and closure.</li> <li> Develop and manage project schedules and deliverables and report on status and results.</li> <li> Coordinate activities and meetings internally and with stakeholders to analyze business requirements and solicit feedback.</li> <li> Conduct detailed workflow and business reviews to monitor project results and control resources.</li> <li> Audit data and systems to ensure a thorough understanding of processes and internal policies.</li> <li> Continually evaluate programs to improve process, system, and people efficiencies.</li> <li> Prepare metrics and recommendations to present at Quarterly Business Reviews.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_681816024_2_442933133" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="681816024JTIT2"> Team Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="681816024JSTD2"> October 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="681816024EDDT2"> December 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="681816024COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="681816024JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="681816024JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="681816024JDES2" itemprop="description"> <ul> <li> Responsible for a team of Human Resource Specialists/Business Managers.</li> <li> Manage programs to ensure account satisfaction and operational delivery of defined objectives.</li> <li> Develop effective relationships with key stakeholder involved in client programs.</li> <li> Screen and hire senior level professionals as well as coordinate orientations.</li> <li> Actively train, mentor, and consult new employees hired by the company.</li> <li> Conduct regular feedback and planning sessions for employees to meet career path objectives including professional development coaching.</li> <li> Evaluate and adjudicate independent contractor compliance assessments.</li> <li> Provide risk analysis and assessment by identifying potential areas of concern and ensuring programs are being administered as agreed upon.</li> <li> Negotiate master service agreements and individual consulting contracts.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_681816024_3_442933134" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="681816024JTIT3"> Human Resource Specialist/Business Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="681816024JSTD3"> November 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="681816024EDDT3"> October 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="681816024COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="681816024JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="681816024JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="681816024JDES3" itemprop="description"> <ul> <li> Educate and communicate regarding complex human resource, legal, financial, and system transactions.</li> <li> Administration of benefits including retirement, profit sharing, medical, dental, life, and disability insurance.</li> <li> Oversee invoicing, payroll, expense processing and reconciliation for assigned accounts.</li> <li> Work with independent contractors and vendors to perform compliance assessments.</li> <li> Audit and reconcile online reports to guarantee accounts accurately reflect business goals.</li> <li> Provide operational business support and a high level of customer service to an assigned group of professionals working domestically and internationally.</li> <li> Serve as an advocate internally to ensure outstanding issues are managed and resolved promptly.</li> <li> Establish and maintain positive working relationships through developing credibility and report.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_681816024_4_442933135" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="681816024JTIT4"> Relationship Banker</span> <br/> <span> <span class="jobdates" format="%B %Y" id="681816024JSTD4"> August 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="681816024EDDT4"> October 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="681816024COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="681816024JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="681816024JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="681816024JDES4" itemprop="description"> <ul> <li> Proactively initiate, develop, and manage long-term, profitable relationships.</li> <li> Manage existing client relationships to identify future needs and consultatively address them.</li> <li> Profile prospects and clients to indentify additional financial needs, and refer to appropriate financial partners.</li> <li> Deliver superior quality service in person or by phone such that client needs are met on a consistent positive basis.</li> <li> Responsible for preparing weekly and monthly reports on employee and branch status in several aspects of banking.</li> <li> Hold meetings weekly with employees on knowledge of current products, sales meetings, and on satisfying client needs.</li> <li> Oversee and participate in daily operational function of branch teller area while responsible for delivery of superior quality service while adhering to corporate, regulatory and audit guidelines.</li> <li> Ensure timely and efficient completions of client transactions by teller staff while acting as a service leader for branch personnel.</li> <li> Proactively encourage the sales/quality referral process of branch teller staff.</li> <li> Consistently met monthly sales goals.</li> <li> Recognized by Regional President for 100% score by mystery shopper.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_681816024_5_442936149" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="681816024JTIT5"> Director, Enterprise Solutions</span> <br/> <span> <span class="jobdates" format="%B %Y" id="681816024JSTD5"> January 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="681816024EDDT5"> September 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="681816024COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="681816024JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="681816024JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="681816024JDES5" itemprop="description"> <p align="LEFT"> Analyze requirements and produce solutions in accordance with best practices in employment and human resource law as it relates to independent consultants, contractors, and temporary labor.</p> <p align="LEFT"> Architect solutions that exceed program objectives through in-depth analysis of business requirements.</p> <p align="LEFT"> Facilitate discovery of business information and processes to uncover potential areas of risk.</p> <p align="LEFT"> Selected to lead the management of program implementation including project initiation, planning, execution and closure.</p> <p align="LEFT"> Develop and manage project schedules and deliverables and report on status and results.</p> <p align="LEFT"> Coordinate activities and meetings internally and with stakeholders to analyze business requirements and solicit feedback.</p> <p align="LEFT"> Conduct detailed workflow and business reviews to monitor project results and control resources.</p> <p align="LEFT"> Audit data and systems to ensure a thorough understanding of processes and internal policies.</p> <p align="LEFT"> Continually evaluate programs to improve process, system, and people efficiencies.</p> <p align="LEFT"> Prepare metrics and recommendations to present at Quarterly Business Reviews.</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC681816025" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC681816025"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_681816025_1_442933136" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="681816025DGRE1" itemprop="name"> MPA</span> <span> : </span> <span class="programline" dependency="STUY" id="681816025STUY1"> Human Resource Management</span> <span> , </span> <span class="jobdates" id="681816025GRYR1"> January 2012</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="681816025SCHO1" itemprop="name"> George Mason University</span> <span> - </span> <span class="joblocation jobcity" id="681816025SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="681816025SSTA1"> State</span> <span class="joblocation jobstate" id="681816025SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="681816025FRFM1"> Human Resource Management</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_681816025_2_442933137" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="681816025DGRE2" itemprop="name"> BA</span> <span> : </span> <span class="programline" dependency="STUY" id="681816025STUY2"> Organizational Communication</span> <span> , </span> <span class="jobdates" id="681816025GRYR2"> May 2006</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="681816025SCHO2" itemprop="name"> George Mason University</span> <span> - </span> <span class="joblocation jobcity" id="681816025SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="681816025SSTA2"> State</span> <span class="joblocation jobstate" id="681816025SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="681816025FRFM2"> Organizational Communication</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_681816025_3_442933138" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="681816025DGRE3" itemprop="name"> AS</span> <span> : </span> <span class="programline" dependency="STUY" id="681816025STUY3"> General Studies</span> <span> , </span> <span class="jobdates" id="681816025GRYR3"> May 2004</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="681816025SCHO3" itemprop="name"> Northern Virginia Community College</span> <span> - </span> <span class="joblocation jobcity" id="681816025SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="681816025SSTA3"> State</span> <span class="joblocation jobstate" id="681816025SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="681816025FRFM3"> General Studies</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL681816027" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL681816027"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_681816027_1_442933140" style="padding-top:0px;"> <div class="field singlecolumn" id="681816027FRFM1"> account management, approach, Architect, banking, Benefits, Change Management, coaching, Strong Interpersonal Skills, interpersonal skills, consulting, contracts, Contract Negotiation, client, clients, customer service, delivery, Documentation, financial, Human Resource, human resources, insurance, invoicing, law, legal, director, Management Skills, meetings, mentor, Payroll, personnel, policies, problem solving, processes, improve process, profit, program implementation, quality, Reporting, risk analysis and assessment, sales, phone, Verbal Communication, workflow, Written</div> </div> </div> <div class="section" id="SECTION_ACCM681816414" style="padding-top:0px;"> </div> </div>

BANKING

MANAGING PRINCIPAL Career Focus Results-driven investment banker and management consultant with 10 years financial and strategic advisory experience enabling established companies identify, develop, and implement strategic growth initiatives in emerging markets that: i) deliver top-line revenue growth, ii) create significant competitive advantage and iii) increase long-term profitability. Proactive assistance to clients – in the oil and gas, power, mining, retail, utilities, real estate, critical infrastructure, diversified industrials, and food and beverage industries – to meet their business objectives, manage local interest expectations, and establish best practices on how they can ethically contribute to sustainable development of the communities in which they operate. Expertise navigating high-growth emerging markets in Africa, Latin America, and the Middle East. Summary of Skills Strategic business development Project management Procurement agent Emerging markets Domestic and international experience Infrastructure and real assets advisory Relevant Professional Experience Company Name June 2009 to Current Managing Principal City , State Designed bid defense strategy for international consortium on its license pre-qualification and tender submission for 4,456km2 deep-sea offshore oil and gas blocks in Equatorial Guinea. Significantly decreased transaction costs US$25 million by devising a winning bid that proposed a dual-track exit to support an international sovereign and private equity consortium on its acquisition of a leading U.S. LNG transporter. Reduced due diligence timeline 15% by effectively spearheading successful cross-cultural negotiations with a leading Chinese equipment provider on behalf of our client, a Saudi Arabian sovereign-owned oil & gas company, to deliver heavy industrial equipment to support upstream activities. Eliminated an average 50% concessionary renegotiation rate and boosted project bankability by leveraging sophisticated financial expertise, deep knowledge of associated legal documents and key contract terms according to international project finance standards for a US$113 million 1,200+ mixed-income housing PPP project in Nigeria. Leveraged well-developed network in Nigeria to decrease market entry costs 17% and afford a U.S. micro power plant manufacturer faster time to market, operational setup and procurement of its business and generator licenses. Advised on Regulation 144A/S private placement structure to support development of a 100+ key resort and marina lifestyle for Viceroy Cartagena, Columbia. Structured and managed a South Korean conglomerate's bid for the provision of services in the Jeddah Metro Transportation Plan. Company Name April 2007 to May 2009 Senior Associate, Corporate & Investment Banking City , State Performed every aspect of transaction analysis and execution, from day- to-day management of corporate finance transactions to closing over US$10 billion in financing, including the US$8.5 billion private equity purchase of HD Supply by Bain Capital Partners, Carlyle Group and Clayton Dubilier & Rice. Built complex ad-hoc model demonstrating timeline of contractual backlog and revenue visibility to support the US$99 million private equity buyout of CyrusOne by ABRY Partners. Identified and shared potential tuck-in acquisitions with ABRY Partners that bolstered exit to Cincinnati Bell in excess of 3.3x Net ROIC. Negotiated with clients and investors key transaction terms and associated legal documents, including commitment papers, bridge loan papers, term sheets, and credit agreements. Transaction experience: Augusta Sportswear Group, Florida East Coast, Hawkeye Group, Modern Luxury, Prince Minerals, Production Control Services, RailAmerica, Selig Sealing Products and TravelCLICK. Company Name April 2005 to April 2007 Associate, Corporate & Investment Banking City , State Mastered a very sharp learning curve in SunTrust Robinson Humphrey's Investment Banking and Credit Training Leadership Program. Successfully cross-sold US$500 million of ancillary products including asset securitization, private placements, FX, interest rate derivatives, Eurobonds, letters of credit and treasury solutions. Transactional experience: Bacardi, B/E Aerospace, CSX Corp., Duke Energy, FPL, Harris Corp., HEICO, Interline Brands, Jabil Circuit, Lockheed Martin, Ring Power Corp., Ryder, TECO Energy, Vulcan Materials Company (Florida Rock), Walter Energy, and Watsco. Education New York University 2014 Coursework : Project and Infrastructure Finance City , State , U.S.A. New York University 2013 Coursework : Real Estate Finance and Development, Construction Cost Estimating City , State , U.S.A. Babson College 2011 MBA : Finance City , State , U.S.A. University of Florida 2005 Bachelor of Arts : Finance City , State , U.S.A. Skills Emerging Markets, Infrastructure and Real Assets Advisory, Strategic Business Development, Project Management, Procurement Agent, Mergers and Acquisitions, Domestic and International Experience

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME600417448" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_600417448_1_390558817" style=" padding-top:0px; "> <div class="name bottomborder" itemprop="name"> <span class="field" id="600417448FNAM1"> </span> <span> </span> <span class="field" id="600417448LNAM1"> MANAGING PRINCIPAL</span> </div> <div class="lowerborder bottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM600417450" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM600417450"> Career Focus</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_600417450_1_390558819" style=" padding-top:0px; "> <div class="field singlecolumn" id="600417450FRFM1"> <ul> <li> Results-driven investment banker and management consultant with 10 years financial and strategic advisory experience enabling established companies identify, develop, and implement strategic growth initiatives in emerging markets that: i) deliver top-line revenue growth, ii) create significant competitive advantage and iii) increase long-term profitability.</li> <li> Proactive assistance to clients – in the oil and gas, power, mining, retail, utilities, real estate, critical infrastructure, diversified industrials, and food and beverage industries – to meet their business objectives, manage local interest expectations, and establish best practices on how they can ethically contribute to sustainable development of the communities in which they operate.</li> <li> Expertise navigating high-growth emerging markets in Africa, Latin America, and the Middle East.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_HILT600417451" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT600417451"> Summary of Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_600417451_1_390658376" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="600417451SKC11"> <ul> <li> Strategic business development</li> <li> Project management</li> <li> Procurement agent</li> </ul> </td> <td class="field twocol_2" id="600417451SKC21"> <ul> <li> Emerging markets</li> <li> Domestic and international experience</li> <li> Infrastructure and real assets advisory</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR600417452" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR600417452"> Relevant Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_600417452_1_390558821" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="600417452COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="600417452JSTD1"> June 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="600417452EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="600417452JTIT1"> Managing Principal</span> <br/> <span class="joblocation jobcity" id="600417452JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="600417452JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="600417452JDES1" itemprop="description"> <ul> <li> Designed bid defense strategy for international consortium on its license pre-qualification and tender submission for 4,456km2 deep-sea offshore oil and gas blocks in Equatorial Guinea.</li> <li> Significantly decreased transaction costs US$25 million by devising a winning bid that proposed a dual-track exit to support an international sovereign and private equity consortium on its acquisition of a leading U.S. LNG transporter.</li> <li> Reduced due diligence timeline 15% by effectively spearheading successful cross-cultural negotiations with a leading Chinese equipment provider on behalf of our client, a Saudi Arabian sovereign-owned oil &amp; gas company, to deliver heavy industrial equipment to support upstream activities.</li> <li> Eliminated an average 50% concessionary renegotiation rate and boosted project bankability by leveraging sophisticated financial expertise, deep knowledge of associated legal documents and key contract terms according to international project finance standards for a US$113 million 1,200+ mixed-income housing PPP project in Nigeria.</li> <li> Leveraged well-developed network in Nigeria to decrease market entry costs 17% and afford a U.S. micro power plant manufacturer faster time to market, operational setup and procurement of its business and generator licenses.</li> <li> Advised on Regulation 144A/S private placement structure to support development of a 100+ key resort and marina lifestyle for Viceroy Cartagena, Columbia.</li> <li> Structured and managed a South Korean conglomerate's bid for the provision of services in the Jeddah Metro Transportation Plan.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_600417452_2_390558822" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="600417452COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="600417452JSTD2"> April 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="600417452EDDT2"> May 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="600417452JTIT2"> Senior Associate, Corporate &amp; Investment Banking</span> <br/> <span class="joblocation jobcity" id="600417452JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="600417452JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="600417452JDES2" itemprop="description"> <ul> <li> Performed every aspect of transaction analysis and execution, from day- to-day management of corporate finance transactions to closing over US$10 billion in financing, including the US$8.5 billion private equity purchase of HD Supply by Bain Capital Partners, Carlyle Group and Clayton Dubilier &amp; Rice.</li> <li> Built complex ad-hoc model demonstrating timeline of contractual backlog and revenue visibility to support the US$99 million private equity buyout of CyrusOne by ABRY Partners. Identified and shared potential tuck-in acquisitions with ABRY Partners that bolstered exit to Cincinnati Bell in excess of 3.3x Net ROIC.</li> <li> Negotiated with clients and investors key transaction terms and associated legal documents, including commitment papers, bridge loan papers, term sheets, and credit agreements.</li> <li> Transaction experience: Augusta Sportswear Group, Florida East Coast, Hawkeye Group, Modern Luxury, Prince Minerals, Production Control Services, RailAmerica, Selig Sealing Products and TravelCLICK.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_600417452_3_390558823" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="600417452COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="600417452JSTD3"> April 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="600417452EDDT3"> April 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="600417452JTIT3"> Associate, Corporate &amp; Investment Banking</span> <br/> <span class="joblocation jobcity" id="600417452JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="600417452JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="600417452JDES3" itemprop="description"> <ul> <li> Mastered a very sharp learning curve in SunTrust Robinson Humphrey's Investment Banking and Credit Training Leadership Program.</li> <li> Successfully cross-sold US$500 million of ancillary products including asset securitization, private placements, FX, interest rate derivatives, Eurobonds, letters of credit and treasury solutions.</li> <li> Transactional experience: Bacardi, B/E Aerospace, CSX Corp., Duke Energy, FPL, Harris Corp., HEICO, Interline Brands, Jabil Circuit, Lockheed Martin, Ring Power Corp., Ryder, TECO Energy, Vulcan Materials Company (Florida Rock), Walter Energy, and Watsco.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC600417453" style=" padding-top:15px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC600417453"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_600417453_1_390558825" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="600417453SCHO1" itemprop="name"> New York University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="600417453GRYR1"> 2014</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="600417453DGRE1" itemprop="name"> Coursework</span> <span> : </span> <span class="programline" id="600417453STUY1"> Project and Infrastructure Finance</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="600417453SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="600417453SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="600417453SCNT1"> U.S.A.</span> </span> <span class="paddedline"> <span class="field" id="600417453FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_600417453_2_390558826" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="600417453SCHO2" itemprop="name"> New York University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="600417453GRYR2"> 2013</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="600417453DGRE2" itemprop="name"> Coursework</span> <span> : </span> <span class="programline" id="600417453STUY2"> Real Estate Finance and Development, Construction Cost Estimating</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="600417453SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="600417453SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="600417453SCNT2"> U.S.A.</span> </span> <span class="paddedline"> <span class="field" id="600417453FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_600417453_3_390558827" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="600417453SCHO3" itemprop="name"> Babson College</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="600417453GRYR3"> 2011</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="600417453DGRE3" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="600417453STUY3"> Finance</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="600417453SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="600417453SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="600417453SCNT3"> U.S.A.</span> </span> <span class="paddedline"> <span class="field" id="600417453FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_600417453_4_390558828" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="600417453SCHO4" itemprop="name"> University of Florida</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="600417453GRYR4"> 2005</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="600417453DGRE4" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="600417453STUY4"> Finance</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="600417453SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="600417453SSTA4"> State</span> <span> , </span> <span class="joblocation jobstate" id="600417453SCNT4"> U.S.A.</span> </span> <span class="paddedline"> <span class="field" id="600417453FRFM4"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL600417456" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL600417456"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_600417456_1_390558829" style=" padding-top:0px; "> <div class="field singlecolumn" id="600417456FRFM1"> <p align="LEFT"> Emerging Markets, Infrastructure and Real Assets Advisory, Strategic Business Development, Project Management, Procurement Agent, Mergers and Acquisitions, Domestic and International Experience</p> </div> </div> </div> </div>

BANKING

PRINCIPAL CONSULTANT Executive Profile A dynamic strategic leader that translates operations and business strategies into maximum profits commensurate with the best interest of shareholders, customers, employees, and the community. An expert in consumer and mortgage lending dedicated to enhancing profitability by streamlining operational platforms, developing new markets, drafting strategic lending initiatives, growing a high-quality loan portfolio and regulating and managing risk. Extremely analytical and knowledgeable of mortgage banking compliance and regulations with proven track record of applying controls to manage risk. Dedicated to maintaining a reputation built on quality, service, and uncompromising ethics. Skill Highlights Mortgage Lending Retail / Wholesale Lending Commercial Lending Agency / Jumbo Financing Consumer Lending Indirect Lending Portfolio Management Streamline Operations Business Development New Market Expansion New Product Development Process Reengineering Multi-Site Operations Regulatory Compliance Loss Mitigation Strategic / Tactical Planning Project Management Team Recruitment and Leadership Risk Assessment and Analysis Mergers / Acquisition Educational Seminars Professional Experience Principal Consultant January 2009 to Current Company Name － City , State Mortgage banking advisor specializing in developing and implementing business models to achieve successful streamlined mortgage platforms. Areas of expertise include project management and production, streamline operations, loan analysis, risk management and compliance programs, often working in conjunction with companies such as Navigant Consulting, New Oak Capital, LLC, Solomon Edwards Group, Clayton Group, and CC Pace. Results:: Streamlined and improved the quality of the review process for the OCC Look Back Project as Senior Analyst, while directing and managing one of the most productive and efficient teams of over forty file-review staff completing in excess of 8,000 full file reviews of foreclosure, bankruptcy, and loss mitigation processes Developed a successful new risk management and quality control process which achieved a 55% decrease in documentation and policy errors resulting in loans being purchased and funded in less than half the time Facilitated an increase in monthly production from $12 million to $30 million in less than six months through leading the acquisition of warehouse lines and investors while transitioning company from broker to banker. Chief Operating Officer January 2006 to January 2009 Company Name － City , State Director of all aspects of sales and operations for both retail and wholesale lending including underwriting, closing, post-closing/shipping, secondary marketing, loan servicing, quality control, risk analysis and compliance. Managed all staffing, development of marketing strategies and company direction in conjunction with the President/CEO Results: Increased closed loan production from $10 million to $25 million within six months of start date Reduced average loan closing time from 35 to 17 days by implementing a redesigned streamlined workflow Achieved a 37% reduction in monthly operating expenses by redeveloping and implementing new departmental and corporate budgets while simultaneously increasing production. Senior Vice President January 2004 to January 2006 Company Name － City , State Directed sales and operations staff for retail, wholesale, and consumer direct platforms overseeing all sales, processing, underwriting, secondary marketing, loan servicing, post closing and shipping. Developed and implemented quality control processes, marketing strategies, and annual budgets. Results: led company to record year in new application volume and new loan originations ($1.2 billion) in 2005 Developed and implemented new product matrix which allowed maximization of marketing efforts and improved execution of bulk loan sales in secondary market Restructured operations workflow producing a significant decrease in loan turnaround times while reducing staff by 33% and increasing profitability in excess of 25% Created new empowered work environment which led to increased quality of staffing and employee morale across all departments. Senior Vice President Regional Manager January 2002 to January 2004 Company Name － City , State Managed all aspects of mortgage loan operations including processing, underwriting, closing and post-closing for 16 retail production centers from Massachusetts to Virginia encompassing 178 operations staff and direct interaction with 250 plus loan officers. Key focus given to loan quality, customer service, staffing, and budget forecasting. Results: Produced $250 million in monthly loan production Elevated troubled region to most profitable in company in 6 months while replacing 40% of management staff and 25% of line operations staff Achieved record level mortgage loan growth in 2003. Chief Lending Officer January 2001 to January 2002 Company Name － City , State Responsible for oversight of all lending portfolios including mortgage and consumer loan production, loan servicing, capital markets, loan quality and compliance. Led analysis and review of new products and programs including indirect lending opportunities Results: Reduced closing timeframes by 50% by redesigning mortgage loan origination and workflow to enhance efficiency Improved profitability of loan sales into secondary market place by reengineering capital markets workflow Increased community awareness by conducting first time home buyer seminars for the local communities to educate new home buyers. Senior Vice President - Director of Strategic Projects January 1984 to January 2001 Company Name － City , State Directed and managed a staff responsible for providing leadership in the development and implementation of process improvement and new technology solutions for large cross division projects. Direct accountability for department consisting of five vice presidents (project managers) and project budgets. Selected and managed third party vendors. Indirectly matrix managed approximately 150 employees. Results:. Designed and implemented new workflow encompassing 4 business channels, 5 departments and over 300 people. Supervised Mers (Mortgage Electronic Registration System) implementation team that was recognized as an industry leader. Senior Vice President January 1984 to January 2001 Company Name － City , State Wholesale Lending / Portfolio Retention Managed sales, operations, and underwriting functions. Accountable for loan volume, loan quality, income and expense management, and overall profitability. Managed network of 250 mortgage brokers. Results: Managed sales staff of 15 account representatives in 8 states responsible for developing new clients and servicing existing clients and staff of twenty-seven operations and underwriting specialists. Exceeded production and profitability goals for the region Created positive staff morale and eliminated employee turnover by redefining staffing needs and requirements. Education Bachelor of Science Degree : Finance Banking and Financial Institutions Economics IOWA STATE UNIVERSITY － City , State GPA: Alumni of Alpha Kappa Psi Business Fraternity Finance Banking and Financial Institutions Economics Alumni of Alpha Kappa Psi Business Fraternity Interests Habitat for Humanity *Ridgefield Conservatory of Dance Additional Information Community Volunteer at: *Habitat for Humanity *Ridgefield Conservatory of Dance Skills Streamline, Analyst, Agency, banking, budgets, budget, Business Development, capital markets, closing, Commercial Lending, Consulting, clients, customer service, directing, direction, documentation, Financing, focus, forecasting, Leadership, Regulatory Compliance, Director, managing, marketing strategies, marketing, Market, Mergers, Mortgage Lending, mortgage loan, mortgage loan origination, network, New Product Development, Process Reengineering, processes, process improvement, producing, Project Management, quality, quality control, Recruitment, reengineering, Retail, risk analysis, Risk Assessment, risk management, sales, Seminars, shipping, Solomon, staffing, Strategic, underwriting, workflow

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME609063069" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_609063069_1_396173054" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="609063069FNAM1"> </span> <span> </span> <span class="field" id="609063069LNAM1"> PRINCIPAL CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM609063071" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM609063071"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_609063071_1_396173071" style=" padding-top:0px; "> <div class="field singlecolumn" id="609063071FRFM1"> A dynamic strategic leader that translates operations and business strategies into maximum profits commensurate with the best interest of shareholders, customers, employees, and the community. An expert in consumer and mortgage lending dedicated to enhancing profitability by streamlining operational platforms, developing new markets, drafting strategic lending initiatives, growing a high-quality loan portfolio and regulating and managing risk. Extremely analytical and knowledgeable of mortgage banking compliance and regulations with proven track record of applying controls to manage risk. Dedicated to maintaining a reputation built on quality, service, and uncompromising ethics.</div> </div> </div> <div class="section" id="SECTION_HILT609063072" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT609063072"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_609063072_1_396173073" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="609063072SKC11"> <ul> <li> Mortgage Lending</li> <li> Retail / Wholesale Lending</li> <li> Commercial Lending</li> <li> Agency / Jumbo Financing</li> <li> Consumer Lending</li> <li> Indirect Lending</li> <li> Portfolio Management</li> <li> Streamline Operations</li> <li> Business Development</li> <li> New Market Expansion</li> <li> New Product Development</li> <li> Process Reengineering</li> <li> Multi-Site Operations</li> <li> Regulatory Compliance</li> <li> Loss Mitigation</li> <li> Strategic / Tactical Planning</li> <li> Project Management</li> <li> Team Recruitment and Leadership</li> <li> Risk Assessment and Analysis</li> <li> Mergers / Acquisition</li> <li> Educational Seminars</li> </ul> </td> <td class="field twocol_2 charspace" id="609063072SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM609063644" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR609063073" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR609063073"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_609063073_1_396173056" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="609063073JTIT1"> Principal Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="609063073JSTD1"> January 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="609063073EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="609063073COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="609063073JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="609063073JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="609063073JDES1" itemprop="description"> <ul> <li> Mortgage banking advisor specializing in developing and implementing business models to achieve successful streamlined mortgage platforms.</li> <li> Areas of expertise include project management and production, streamline operations, loan analysis, risk management and compliance programs, often working in conjunction with companies such as Navigant Consulting, New Oak Capital, LLC, Solomon Edwards Group, Clayton Group, and CC Pace.</li> <li> Results:: Streamlined and improved the quality of the review process for the OCC Look Back Project as Senior Analyst, while directing and managing one of the most productive and efficient teams of over forty file-review staff completing in excess of 8,000 full file reviews of foreclosure, bankruptcy, and loss mitigation processes Developed a successful new risk management and quality control process which achieved a 55% decrease in documentation and policy errors resulting in loans being purchased and funded in less than half the time Facilitated an increase in monthly production from $12 million to $30 million in less than six months through leading the acquisition of warehouse lines and investors while transitioning company from broker to banker.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_609063073_2_396173057" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="609063073JTIT2"> Chief Operating Officer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="609063073JSTD2"> January 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="609063073EDDT2"> January 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="609063073COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="609063073JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="609063073JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="609063073JDES2" itemprop="description"> <ul> <li> Director of all aspects of sales and operations for both retail and wholesale lending including underwriting, closing, post-closing/shipping, secondary marketing, loan servicing, quality control, risk analysis and compliance.</li> <li> Managed all staffing, development of marketing strategies and company direction in conjunction with the President/CEO Results: Increased closed loan production from $10 million to $25 million within six months of start date Reduced average loan closing time from 35 to 17 days by implementing a redesigned streamlined workflow Achieved a 37% reduction in monthly operating expenses by redeveloping and implementing new departmental and corporate budgets while simultaneously increasing production.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_609063073_3_396173058" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="609063073JTIT3"> Senior Vice President</span> <br/> <span> <span class="jobdates" format="%B %Y" id="609063073JSTD3"> January 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="609063073EDDT3"> January 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="609063073COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="609063073JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="609063073JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="609063073JDES3" itemprop="description"> <ul> <li> Directed sales and operations staff for retail, wholesale, and consumer direct platforms overseeing all sales, processing, underwriting, secondary marketing, loan servicing, post closing and shipping.</li> <li> Developed and implemented quality control processes, marketing strategies, and annual budgets.</li> <li> Results: led company to record year in new application volume and new loan originations ($1.2 billion) in 2005 Developed and implemented new product matrix which allowed maximization of marketing efforts and improved execution of bulk loan sales in secondary market Restructured operations workflow producing a significant decrease in loan turnaround times while reducing staff by 33% and increasing profitability in excess of 25% Created new empowered work environment which led to increased quality of staffing and employee morale across all departments.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_609063073_4_396173059" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="609063073JTIT4"> Senior Vice President Regional Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="609063073JSTD4"> January 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="609063073EDDT4"> January 2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="609063073COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="609063073JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="609063073JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="609063073JDES4" itemprop="description"> <ul> <li> Managed all aspects of mortgage loan operations including processing, underwriting, closing and post-closing for 16 retail production centers from Massachusetts to Virginia encompassing 178 operations staff and direct interaction with 250 plus loan officers.</li> <li> Key focus given to loan quality, customer service, staffing, and budget forecasting.</li> <li> Results: Produced $250 million in monthly loan production Elevated troubled region to most profitable in company in 6 months while replacing 40% of management staff and 25% of line operations staff Achieved record level mortgage loan growth in 2003.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_609063073_5_396173060" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="609063073JTIT5"> Chief Lending Officer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="609063073JSTD5"> January 2001</span> <span> to </span> <span class="jobdates" format="%B %Y" id="609063073EDDT5"> January 2002</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="609063073COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="609063073JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="609063073JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="609063073JDES5" itemprop="description"> <ul> <li> Responsible for oversight of all lending portfolios including mortgage and consumer loan production, loan servicing, capital markets, loan quality and compliance.</li> <li> Led analysis and review of new products and programs including indirect lending opportunities Results: Reduced closing timeframes by 50% by redesigning mortgage loan origination and workflow to enhance efficiency Improved profitability of loan sales into secondary market place by reengineering capital markets workflow Increased community awareness by conducting first time home buyer seminars for the local communities to educate new home buyers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_609063073_6_396173062" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="609063073JTIT6"> Senior Vice President - Director of Strategic Projects</span> <br/> <span> <span class="jobdates" format="%B %Y" id="609063073JSTD6"> January 1984</span> <span> to </span> <span class="jobdates" format="%B %Y" id="609063073EDDT6"> January 2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="609063073COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="609063073JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="609063073JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="609063073JDES6" itemprop="description"> <ul> <li> Directed and managed a staff responsible for providing leadership in the development and implementation of process improvement and new technology solutions for large cross division projects.</li> <li> Direct accountability for department consisting of five vice presidents (project managers) and project budgets.</li> <li> Selected and managed third party vendors.</li> <li> Indirectly matrix managed approximately 150 employees.</li> <li> Results:.</li> <li> Designed and implemented new workflow encompassing 4 business channels, 5 departments and over 300 people.</li> <li> Supervised Mers (Mortgage Electronic Registration System) implementation team that was recognized as an industry leader.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_609063073_7_396173064" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="609063073JTIT7"> Senior Vice President</span> <br/> <span> <span class="jobdates" format="%B %Y" id="609063073JSTD7"> January 1984</span> <span> to </span> <span class="jobdates" format="%B %Y" id="609063073EDDT7"> January 2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="609063073COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="609063073JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="609063073JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="609063073JDES7" itemprop="description"> <ul> <li> Wholesale Lending / Portfolio Retention Managed sales, operations, and underwriting functions.</li> <li> Accountable for loan volume, loan quality, income and expense management, and overall profitability.</li> <li> Managed network of 250 mortgage brokers.</li> <li> Results: Managed sales staff of 15 account representatives in 8 states responsible for developing new clients and servicing existing clients and staff of twenty-seven operations and underwriting specialists.</li> <li> Exceeded production and profitability goals for the region Created positive staff morale and eliminated employee turnover by redefining staffing needs and requirements.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC609063074" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC609063074"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_609063074_1_396173067" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="609063074DGRE1" itemprop="name"> Bachelor of Science Degree</span> <span> : </span> <span class="programline" dependency="STUY" id="609063074STUY1"> Finance Banking and Financial Institutions Economics</span> <span class="jobdates" id="609063074GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="609063074SCHO1" itemprop="name"> IOWA STATE UNIVERSITY</span> <span> － </span> <span class="joblocation jobcity" id="609063074SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="609063074SSTA1"> State</span> <span class="joblocation jobstate" id="609063074SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="609063074GRPA1"> Alumni of Alpha Kappa Psi Business Fraternity</span> </span> <span class="paddedline"> <span class="field" id="609063074FRFM1"> Finance Banking and Financial Institutions Economics Alumni of Alpha Kappa Psi Business Fraternity</span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR609063089" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_INTR609063089"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_609063089_1_396173072" style=" padding-top:0px; "> <div class="field singlecolumn" id="609063089FRFM1"> Habitat for Humanity *Ridgefield Conservatory of Dance</div> </div> </div> <div class="section" id="SECTION_ADDI609063091" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI609063091"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_609063091_1_396173075" style=" padding-top:0px; "> <div class="field singlecolumn" id="609063091FRFM1"> <ul> <li> Community Volunteer at: *Habitat for Humanity *Ridgefield Conservatory of Dance</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL609063090" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL609063090"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_609063090_1_396173074" style=" padding-top:0px; "> <div class="field singlecolumn" id="609063090FRFM1"> Streamline, Analyst, Agency, banking, budgets, budget, Business Development, capital markets, closing, Commercial Lending, Consulting, clients, customer service, directing, direction, documentation, Financing, focus, forecasting, Leadership, Regulatory Compliance, Director, managing, marketing strategies, marketing, Market, Mergers, Mortgage Lending, mortgage loan, mortgage loan origination, network, New Product Development, Process Reengineering, processes, process improvement, producing, Project Management, quality, quality control, Recruitment, reengineering, Retail, risk analysis, Risk Assessment, risk management, sales, Seminars, shipping, Solomon, staffing, Strategic, underwriting, workflow</div> </div> </div> </div>

BANKING

FINANCIAL EDITOR ASSISTANT Summary Strong motivated graduate student who's pursuing master's degree in Finance. Seeking an entry level internship in financial area that can utilize financial analysis skills and enhance practical experience. Honest, persistent, adaptable, and a quick learner. Passion in financial analysis and financial service related works. Highlights Financial modeling Superior time management Self-motivated professional Advanced computer proficiency (both PC and Mac) MS Office Suite Sales and marketing Quick learner Experience Financial Editor Assistant 10/2013 to 01/2014 Company Name City , State Analyzed the public opinion by follow-up and study abroad macroeconomic situation       Sorted the context of major events in domestic and international Explored historical data and related data of the specified topic then implemented preliminary analysis under the guidance of research director Customer Manager Assistant 06/2013 to 09/2013 Company Name City , State Researched beneficial financing opportunities and made recommendations to customers Assisted in created release and project plans and established stakeholder expectations Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives.  Customer Manager Assistant 03/2013 to 06/2013 Company Name City , State Assisted customers with complex loan application and s orted an average of $1 million mortgage loan applicants per month Performed daily maintenance of the loan applicant database Assisted in analyzing applicants' financial status, credit and property evaluation to determine feasibility of granting loans Assisted in writing financial analysis reports of commercial real estate, borrower's financial statements, lease reviews and market research Accounting Assistant 09/2012 to 01/2013 Company Name City , State Assisted in performing debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions District Manager(Part-Time) 10/2010 to 10/2011 Company Name City , State Identified prospective customers and performed an average of 20 visits per day Planned and executed regional sales improvements, updating the company's approach to marketing, presentations and territory establishment Managed a regional sales staff of 30 members. Accomplished quarterly sales task of nearly 5,000 items, ranking top one in seven districts of the city Education Master of Science : Finance June 2016 Illinois Institute of Technology City , State , US GPA: Recipient, Stuart School of Business Merit-Based Scholarship Coursework in Math with Financial Application, Statistical Analyze in Financial Markets, Financial Modeling, Valuation/Portfolio Management, Futures/Option/OTC Derivatives, Financial Statement Analysis Bachelor of Science : International Economics and Trade 2014 Central South University of Forestry and Technology (CSUFT) City , State , China GPA: Recipient, Honor Scholarship *top 8%* Coursework in Micro & Macro Economics, International Finance, Business Accounting, Financial Budget, International Marketing, International Business Skills Language: Proficient in Chinese, Fluent in English  Office: Microsoft Word, Excel, PowerPoint, Prezi Programming: VBA Additional Information Stuart Investment Group of Illinois Institute of Technology Member Chicago, IL.  Oct. 2014 – Now Executed research and calculation on promising stock to pitch to investors America Society for public administration 2015 Annual Conference Volunteer Registration Desk & Reporter Chicago, IL.   Mar. 2015 Confirmed attendees' registration and c hecked daily messages and updated messages about conference Composed more than 500 word summary of the major events and activities of the conference day   Recorded sessions and obtained video testimonials from attendees  AIESEC   Member Chang Sha, China. Oct.2012 – Mar.2013 Recommend outstanding international candidates of internship to enterprises in Hunan Established cooperation relationship with 15 companies      ‘Torch of heart' Public Project Promoter  Chang Sha, China. Jul.2012 – May.2014 Established program and got sponsorship from government and associations Implemented program among 17 universities and recruited  over 120 university students volunteers Established connection with 6 schools in poor areas Student Union of Central South University of Forestry and Technology Vice President Chang Sha, China. Apr.2011 – Apr.2013 Managed two departments. Guided the two departments planed, ,conducted and advertised a series of program, such as Civic party; Sports competition; Debate competition etc.   Awarded as one of the Best Student Union among 21 competitors in university    

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME573563393" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_573563393_1_373413861" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="573563393FNAM1"> </span> <span> </span> <span class="field lName" id="573563393LNAM1"> FINANCIAL EDITOR ASSISTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM573563404" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM573563404"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_573563404_1_373415908" style=" padding-top:0px; "> <div class="field singlecolumn" id="573563404FRFM1"> <div> Strong motivated graduate student who's pursuing master's degree in Finance. Seeking an entry level internship in financial area that can utilize financial analysis skills and enhance practical experience.</div> <div> Honest, persistent, adaptable, and a quick learner. Passion in financial analysis and financial service related works.<br/> </div> </div> </div> </div> <div class="section" id="SECTION_HILT573563401" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT573563401"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_573563401_1_373413881" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="573563401SKC11"> <ul> <li> Financial modeling</li> <li> Superior time management</li> <li> Self-motivated professional</li> <li> Advanced computer proficiency (both PC and Mac)</li> </ul> </td> <td class="field twocol_2" id="573563401SKC21"> <ul> <li> MS Office Suite</li> <li> Sales and marketing</li> <li> <font> Quick learner </font> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR573563395" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR573563395"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_573563395_1_373413869" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="573563395JTIT1"> Financial Editor Assistant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="573563395JSTD1"> 10/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="573563395EDDT1"> 01/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="573563395COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="573563395JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="573563395JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="573563395JDES1" itemprop="description"> <ul> <li> Analyzed the public opinion by follow-up and study abroad macroeconomic situation      </li> <li> Sorted the context of major events in domestic and international</li> <li> Explored historical data and related data of the specified topic then implemented preliminary analysis under the guidance of research director</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_573563395_2_373413868" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="573563395JTIT2"> Customer Manager Assistant </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="573563395JSTD2"> 06/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="573563395EDDT2"> 09/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="573563395COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="573563395JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="573563395JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="573563395JDES2" itemprop="description"> <ul> <li> <font> Researched beneficial financing opportunities and made recommendations to customers</font> </li> <li> <font> <font> Assisted in created release and project plans and established stakeholder expectations</font> </font> </li> <li> <font> <font> </font> </font> <span style="line-height: 1.5;"> Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives. </span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_573563395_3_373413870" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="573563395JTIT3"> Customer Manager Assistant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="573563395JSTD3"> 03/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="573563395EDDT3"> 06/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="573563395COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="573563395JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="573563395JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="573563395JDES3" itemprop="description"> <ul> <li style="text-align: justify;"> <font> Assisted customers with complex loan application and s</font> <font style="line-height: 1.5;"> orted an average of $1 million mortgage loan applicants per month</font> </li> <li style="text-align: justify;"> <font> Performed daily maintenance of the loan applicant database</font> </li> <li style="text-align: justify;"> <font> Assisted in analyzing applicants' financial status, credit and property evaluation to determine feasibility of granting loans</font> </li> </ul> <ul> <li style="text-align: justify;"> <font> </font> <font> Assisted in writing financial analysis reports of commercial real estate, borrower's financial statements, lease reviews and market research</font> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_573563395_4_373413871" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="573563395JTIT4"> Accounting Assistant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="573563395JSTD4"> 09/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="573563395EDDT4"> 01/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="573563395COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="573563395JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="573563395JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="573563395JDES4" itemprop="description"> <ul> <li> <font> Assisted in performing debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software</font> </li> <li> <font> <font> Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions</font> </font> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_573563395_5_373413863" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="573563395JTIT5"> District Manager(Part-Time)</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="573563395JSTD5"> 10/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="573563395EDDT5"> 10/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="573563395COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="573563395JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="573563395JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="573563395JDES5" itemprop="description"> <ul> <li> <font> Identified prospective customers and performed an average of 20 visits per day</font> </li> <li> <font> <font> <font> Planned and executed regional sales improvements, updating the company's approach to marketing, presentations and territory establishment</font> </font> </font> </li> <li> <font> <font> <font> <font> Managed a regional sales staff of 30 members. Accomplished quarterly sales task of nearly 5,000 items, ranking top one in seven districts of the city</font> </font> </font> </font> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC573563398" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC573563398"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_573563398_1_373413874" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="573563398DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" id="573563398STUY1"> Finance </span> <span class="datesWrapper"> <span class="jobdates" id="573563398GRYR1"> June 2016</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="573563398SCHO1" itemprop="name"> Illinois Institute of Technology</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="573563398SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="573563398SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="573563398SCNT1"> US</span> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="573563398GRPA1"> Recipient, Stuart School of Business Merit-Based Scholarship</span> </span> <span class="paddedline"> <span class="field" id="573563398FRFM1"> <ul> <li> <font> Coursework in Math with Financial Application, Statistical Analyze in Financial Markets, Financial Modeling, Valuation/Portfolio Management, Futures/Option/OTC Derivatives, Financial Statement Analysis</font> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_573563398_2_373413876" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="573563398DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="573563398STUY2"> International Economics and Trade</span> <span class="datesWrapper"> <span class="jobdates" id="573563398GRYR2"> 2014</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="573563398SCHO2" itemprop="name"> Central South University of Forestry and Technology (CSUFT)</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="573563398SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="573563398SSTA2"> State</span> <span> , </span> <span class="joblocation eduCountry" id="573563398SCNT2"> China</span> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="573563398GRPA2"> Recipient, Honor Scholarship *top 8%*</span> </span> <span class="paddedline"> <span class="field" id="573563398FRFM2"> <ul> <li> Coursework in Micro &amp; Macro Economics, International Finance, Business Accounting, Financial Budget, International Marketing, International Business</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL573563402" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL573563402"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_573563402_1_373413882" style=" padding-top:0px; "> <div class="field singlecolumn" id="573563402FRFM1"> <font> </font> <ul> <li> Language: Proficient in Chinese, Fluent in English </li> <li> Office: Microsoft Word, Excel, PowerPoint, Prezi</li> <li> Programming: VBA</li> </ul> </div> </div> </div> <div class="section" id="SECTION_ADDI573563403" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI573563403"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_573563403_1_373413883" style=" padding-top:0px; "> <div class="field singlecolumn" id="573563403FRFM1"> <div> <strong style="line-height: 1.5;"> Stuart Investment Group of Illinois Institute of Technology</strong> <br/> </div> <div> <em> Member</em> </div> <div> Chicago, IL.  Oct. 2014 – Now</div> <ul> <li> Executed research and calculation on promising stock to pitch to investors</li> </ul> <div> <strong> America Society for public administration 2015 Annual Conference</strong> </div> <div> <em> Volunteer Registration Desk &amp; Reporter</em> </div> <div> Chicago, IL.   Mar. 2015</div> <ul> <li> Confirmed attendees' registration and c<font style="line-height: 1.5;"> hecked daily messages and updated messages about conference</font> </li> <li> Composed more than 500 word summary of the major events and activities of the conference day  </li> <li> Recorded sessions and obtained video testimonials from attendees </li> </ul> <div> <strong> AIESEC  </strong> </div> <div> <em> Member</em> </div> <div> Chang Sha, China. Oct.2012 – Mar.2013</div> <ul> <li> Recommend outstanding international candidates of internship to enterprises in Hunan</li> <li> Established cooperation relationship with 15 companies     </li> </ul> <div> <strong> ‘Torch of heart' Public Project</strong> </div> <div> <em> Promoter </em> </div> <div> Chang Sha, China. Jul.2012 – May.2014</div> <ul> <li> Established program and got sponsorship from government and associations<font style="line-height: 1.5;"> </font> </li> <li> Implemented program among 17 universities and recruited <font style="line-height: 1.5;"> over 120 university students volunteers</font> </li> <li> Established connection with 6 schools in poor areas<font style="line-height: 1.5;"> </font> </li> </ul> <p> <strong style="line-height: 1.5;"> Student Union of Central South University of Forestry and Technology</strong> </p> <div> <font style="line-height: 1.5;"> <strong> </strong> <em> Vice President </em> </font> </div> <div> <font style="line-height: 1.5;"> Chang Sha, China. Apr.2011 – Apr.2013</font> </div> <ul> <li> <font style="line-height: 1.5;"> Managed two departments. Guided the two departments planed, ,conducted and advertised a series of program, such as Civic party; Sports competition; Debate competition etc.  </font> </li> <li> <font style="line-height: 1.5;"> Awarded as one of the Best Student Union among 21 competitors in university    </font> </li> </ul> </div> </div> </div> </div>

BANKING

MANAGEMENT CONSULTANT Skills Microsoft Office Suite Factset Ipreo Experience 07/2013 to 12/2014 Management Consultant Company Name － City , State Utilized management abilities and knowledge of coding to oversee a team of 10 software engineers tasked with designing a back office database for a multi-billion dollar client Managed cross-functional teams in a high demand environment to complete a global strategy project under strenuous deadlines Drafted proposals for client engagements highlighting the expectations of service, engagement pricing and associated costs Evaluated CCAR vendor models and developed proprietary probability of default models for a multi-billion dollar mortgage portfolio Created valuation models designed to value both public and private equity for tax reporting purposes. 11/2010 to 02/2011 Investment Banking Analyst Company Name － City , State Assisted lead associate and vice president in facilitating merger and acquisition transactions in the life science industry by reviewing and analyzing pro forma financial statements and updating models accordingly Created processes around the sales cycle to monitor and improve sales performance while keeping a more precise account of prior prospecting efforts Maintained the CRM system and streamlined its use through extensive, voluntary training making the team more efficient and impactful. 11/2008 to 11/2010 Financial Advisor Company Name － City , State Evaluated the financial plans of current and prospective clients and provided recommendations that would reasonably ensure they meet their future financial goals Assembled a team of estate planners, investment specialists and CPAs providing a comprehensive planning board for clientele. Company Name － City , State Institutional Equity Sales Dec 2014 - Present Utilized strong written and verbal communication skills to distill complex financial topics into salient points for clientele Evaluated research reports and valuation models to gain a holistic understanding of the research product Developed an interactive, online database through R programming to hold 13F and trade data which eliminated redundancies in the desk's daily processes Collaborated across multiple segments of the firm including research, syndicate, corporate access and derivatives personnel Managed multiple client requests in a fast pace environment by staying organized and keeping detailed accounts of tasks. Education and Training May 2013 MBA CARNEGIE MELLON UNIVERSITY, TEPPER SCHOOL OF BUSINESS － City , State Investment Strategy Dec 2009 B.S : Finance Finance Bright Futures Scholar National Honor Society Interests Graduate Finance Association, Alpha Club, The Soccer Club UNIVERSITY OF SOUTH FLORIDA Tampa, FL Skills CRM, clientele, client, clients, database, Dec, derivatives, designing, Equity, fast, financial, financial statements, functional, Investment Strategy, access, Microsoft Office Suite, office, personnel, pricing, processes, research product, coding, Programming, proposals, reporting, research, research reports, Sales, strategy, tax, valuation, verbal communication skills, written Additional Information Clubs: Graduate Finance Association, Alpha Club, The Soccer Club UNIVERSITY OF SOUTH FLORIDA Tampa, FL CREDENTIALS AND LICENSES Chartered Financial Analyst Series 7 Series 63 INTERESTS Languages History Futbol Markets Golf

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME940053129" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_940053129_1_618756010" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="940053129FNAM1"> </span> <span> </span> <span class="field" id="940053129LNAM1"> MANAGEMENT CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM940053137" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT940053134" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT940053134"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_940053134_1_618756020" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="940053134SKC11"> Microsoft Office Suite Factset Ipreo</td> <td class="field twocol_2" id="940053134SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM940053255" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR940053131" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR940053131"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_940053131_1_618756013" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="940053131JSTD1"> 07/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="940053131EDDT1"> 12/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="940053131JTIT1"> Management Consultant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="940053131COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="940053131JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="940053131JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="940053131JDES1" itemprop="description"> <ul> <li> Utilized management abilities and knowledge of coding to oversee a team of 10 software engineers tasked with designing a back office database for a multi-billion dollar client Managed cross-functional teams in a high demand environment to complete a global strategy project under strenuous deadlines Drafted proposals for client engagements highlighting the expectations of service, engagement pricing and associated costs Evaluated CCAR vendor models and developed proprietary probability of default models for a multi-billion dollar mortgage portfolio Created valuation models designed to value both public and private equity for tax reporting purposes.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_940053131_2_618756014" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="940053131JSTD2"> 11/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="940053131EDDT2"> 02/2011</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="940053131JTIT2"> Investment Banking Analyst</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="940053131COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="940053131JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="940053131JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="940053131JDES2" itemprop="description"> <ul> <li> Assisted lead associate and vice president in facilitating merger and acquisition transactions in the life science industry by reviewing and analyzing pro forma financial statements and updating models accordingly Created processes around the sales cycle to monitor and improve sales performance while keeping a more precise account of prior prospecting efforts Maintained the CRM system and streamlined its use through extensive, voluntary training making the team more efficient and impactful.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_940053131_3_618756015" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="940053131JSTD3"> 11/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="940053131EDDT3"> 11/2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="940053131JTIT3"> Financial Advisor</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="940053131COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="940053131JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="940053131JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="940053131JDES3" itemprop="description"> <ul> <li> Evaluated the financial plans of current and prospective clients and provided recommendations that would reasonably ensure they meet their future financial goals Assembled a team of estate planners, investment specialists and CPAs providing a comprehensive planning board for clientele.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_940053131_4_618756012" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="940053131COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="940053131JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="940053131JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="940053131JDES4" itemprop="description"> <ul> <li> Institutional Equity Sales Dec 2014 - Present Utilized strong written and verbal communication skills to distill complex financial topics into salient points for clientele Evaluated research reports and valuation models to gain a holistic understanding of the research product Developed an interactive, online database through R programming to hold 13F and trade data which eliminated redundancies in the desk's daily processes Collaborated across multiple segments of the firm including research, syndicate, corporate access and derivatives personnel Managed multiple client requests in a fast pace environment by staying organized and keeping detailed accounts of tasks.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC940053132" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC940053132"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_940053132_1_618756016" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="940053132GRYR1"> May 2013</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="940053132DGRE1" itemprop="name"> MBA</span> <span class="programline" id="940053132STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="940053132SCHO1" itemprop="name"> CARNEGIE MELLON UNIVERSITY, TEPPER SCHOOL OF BUSINESS</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="940053132SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="940053132SSTA1"> State</span> <span class="joblocation jobstate" id="940053132SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="940053132FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_940053132_2_618756017" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="940053132GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="940053132DGRE2" itemprop="name"> Investment Strategy</span> <span class="programline" id="940053132STUY2"> </span> </span> <span class="paddedline"> <span class="field" id="940053132FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_940053132_3_618756018" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="940053132GRYR3"> Dec 2009</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="940053132DGRE3" itemprop="name"> B.S</span> <span> : </span> <span class="programline" id="940053132STUY3"> Finance</span> </span> <span class="paddedline"> <span class="field" id="940053132FRFM3"> Finance Bright Futures Scholar National Honor Society</span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR940053133" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR940053133"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_940053133_1_618756019" style="padding-top:0px;"> <div class="field singlecolumn" id="940053133FRFM1"> Graduate Finance Association, Alpha Club, The Soccer Club UNIVERSITY OF SOUTH FLORIDA Tampa, FL</div> </div> </div> <div class="section" id="SECTION_SKLL940053135" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL940053135"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_940053135_1_618756021" style="padding-top:0px;"> <div class="field singlecolumn" id="940053135FRFM1"> CRM, clientele, client, clients, database, Dec, derivatives, designing, Equity, fast, financial, financial statements, functional, Investment Strategy, access, Microsoft Office Suite, office, personnel, pricing, processes, research product, coding, Programming, proposals, reporting, research, research reports, Sales, strategy, tax, valuation, verbal communication skills, written</div> </div> </div> <div class="section" id="SECTION_ADDI940053136" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI940053136"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_940053136_1_618756022" style="padding-top:0px;"> <div class="field singlecolumn" id="940053136FRFM1"> <ul> <li> Clubs: Graduate Finance Association, Alpha Club, The Soccer Club UNIVERSITY OF SOUTH FLORIDA Tampa, FL</li> <li> CREDENTIALS AND LICENSES Chartered Financial Analyst Series 7 Series 63 INTERESTS Languages History Futbol Markets Golf</li> </ul> </div> </div> </div> </div>

BANKING

PURCHASING AGENT Summary Experienced buyer with demonstrated organization, customer service, communication, management and relationship-building skills. Highlights Retail Management 10-key By Touch MS Office PowerPoint Customer Service Scheduling New customer acquisition Fluent in Spanish Outlook Problem Resolution Regulatory Compliance Front-Office Operations Report Preparation Marketing & Sales PhotoShop Dependable and reliable Education Bachelor of Arts , Communication 2001 ST. EDWARD'S UNIVERSITY － City , State Communication Experience Purchasing Agent Jan 2011 to Current Company Name － City , State Source, develop and maintain dynamic supplier relationships in order to obtain competitive pricing for components and raw materials. Generate requests for proposals, communicate and verify technical specifications to suppliers, analyze supplier responses, negotiate pricing, payment terms and consignment solutions with suppliers. Work with Accounting Department to coordinate timely deposits as required by suppliers. Review and interpret Material Resource Planning (MRP) reports. Work with Sales, Engineering and Production teams to coordinate purchasing in order to meet critical project deadlines. Generate purchase orders for fabricated components, raw materials and supplies used in the manufacturing process in accordance with engineering project requirements, expedite and ensure orders are confirmed in a timely manner. Assist Production Manager, Planners and Project Engineers in coordinating and expediting the flow of materials, goods and services into the manufacturing and assembly process. Communicate vendor concerns and/or issues to upper management in an effort to improve material flow efficiency. Provide resolution on the status of any supplier quality or delivery issues to internal customers. Provide feedback to suppliers regarding damages, shortages, defective or unacceptable product with the supplier and take corrective action. Banking Center Manager II Jan 2009 to Jan 2011 Company Name － City , State Periodically communicate with upper management to review branch performance assessments and update staff on business developments, ensuring full compliance requirements and tight deadlines. Author professional correspondence to customers and vendors. Deliver series of presentations for local businesses, providing product information and educating employees on basic financial management. Conduct sales and compliance sessions with entire banking center team on a monthly basis. Manage all aspects of day-to-day operations as manager of retail branch for 15 associates: Ensure the audit/compliance procedures of the center are followed, while maintaining the highest level of customer service. Ensuring completion of regulatory compliance and training specific to sales and service responsibilities for myself and my associates. Conduct and approve quarterly and yearly performance evaluations of associates, plus developing and monitoring individual quarterly development plans for all direct reports. Generating sales leads through community outreach activities and developing business partners, while building internal relationships. Managing difficult situations with customers and providing clients with information, data, and advice. Supervising and coaching teams on the proper behaviors, sales techniques, service expectations and compliance guidelines, while modeling the same. Coach and train the teller and seller team to process transactions accurately, efficiently in accordance with established policies and procedures. Uncover and satisfy customer needs through the sale of financial products and services, while running all aspects of an efficient and productive branch. Assistant Banking Center Manager Jan 2004 to Jan 2009 Company Name － City , State Assisted branch manager in a retail banking branch with direct accountability of 17 associates Assisted in the deployment of communications to assist banking center in product sales goal adoption and sustainment. Personally delivered sales coaching and sustainment strategies to drive bank product sales in the banking center. Interacted directly with associates on a daily basis to provide performance data in order to drive a sales and compliance focus. Created daily, weekly and monthly coaching routines to drive understanding of compliance goals and measures to support those goals. Coordinated and facilitated monthly banking center meetings with all banking center associates to encourage effective coaching, helping associates overcome sales challenges. Teller/Teller Operations Specialist Jan 1999 to Jan 2004 Company Name － City , State Directly managed seven associates' performance to include sales, compliance, operational excellence, and the customer experience Created tools and resources to ensure associate readiness of new initiatives. Accountability for cash accuracy and led performance that resulted in 100% zero teller cash differences for two consecutive months. Managed compliance results and held monthly meetings to ensure all associates understood compliance goals and activities required to support the goals. Supported in the final closing of banking center. Languages Bilingual in Spanish Interests Little League Volunteer U6 Soccer Coach Team Bank of America Community Volunteer Additional Information Team Bank of America Community Volunteer 2010 Queen of Hearts Award for most team involvement in community service activities 2008 Top Performer Award 2004 Top Teller Performer Award Alpha Phi Omega Co-ed Community Service Fraternity St. Edward's Communication Society Member Salutatorian of High School Class Skills 10-key By Touch, Accounting, Photoshop, banking, developing business relationships, coaching, competitive, Customer Service, delivery, focused, Front-Office, Regulatory Compliance, management, manufacturing process, Marketing & Sales, materials, Microsoft Office, Outlook, PowerPoint, MRP, policies, presentations, pricing, Problem Resolution, proposals, purchasing, quality, retail, Retail Management, Sales, Scheduling, Spanish, Supervising

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME602265769" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_602265769_1_391753653" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field fName" id="602265769FNAM1"> </span> <span> </span> <span class="field" id="602265769LNAM1"> PURCHASING AGENT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM602265771" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM602265771"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_602265771_1_391753662" style=" padding-top:0px; "> <div class="field singlecolumn" id="602265771FRFM1"> <p align="LEFT"> Experienced buyer with demonstrated organization, customer service, communication, management and relationship-building skills. </p> </div> </div> </div> <div class="section" id="SECTION_HILT602265772" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT602265772"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_602265772_1_391753665" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="602265772SKC11"> <ul> <li> Retail Management</li> <li> 10-key By Touch</li> <li> MS Office</li> <li> PowerPoint</li> <li> Customer Service</li> <li> Scheduling</li> <li> New customer acquisition</li> <li> Fluent in Spanish</li> </ul> </td> <td class="field twocol_2" id="602265772SKC21"> <ul> <li> Outlook</li> <li> Problem Resolution</li> <li> Regulatory Compliance</li> <li> Front-Office Operations</li> <li> Report Preparation</li> <li> Marketing &amp; Sales</li> <li> PhotoShop</li> <li> Dependable and reliable</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EDUC602265774" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC602265774"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_602265774_1_391753661" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="602265774DGRE1" itemprop="name"> Bachelor of Arts</span> <span> , </span> <span class="programline" id="602265774STUY1"> Communication</span> <span class="datesWrapper"> <span class="jobdates" id="602265774GRYR1"> 2001</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="602265774SCHO1" itemprop="name"> ST. EDWARD'S UNIVERSITY</span> <span> － </span> <span class="joblocation jobcity" id="602265774SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="602265774SSTA1"> State</span> <span class="joblocation jobstate" id="602265774SCNT1"> </span> </span> <span class="field" id="602265774FRFM1"> <p align="LEFT"> Communication</p> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR602265773" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR602265773"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_602265773_1_391753656" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="602265773JTIT1"> Purchasing Agent</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="602265773JSTD1"> Jan 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="602265773EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="602265773COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="602265773JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="602265773JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="602265773JDES1" itemprop="description"> <ul> <li> Source, develop and maintain dynamic supplier relationships in order to obtain competitive pricing for components and raw materials.</li> <li> Generate requests for proposals, communicate and verify technical specifications to suppliers, analyze supplier responses, negotiate pricing, payment terms and consignment solutions with suppliers.</li> <li> Work with Accounting Department to coordinate timely deposits as required by suppliers.</li> <li> Review and interpret Material Resource Planning (MRP) reports.</li> <li> Work with Sales, Engineering and Production teams to coordinate purchasing in order to meet critical project deadlines.</li> <li> Generate purchase orders for fabricated components, raw materials and supplies used in the manufacturing process in accordance with engineering project requirements, expedite and ensure orders are confirmed in a timely manner.</li> <li> Assist Production Manager, Planners and Project Engineers in coordinating and expediting the flow of materials, goods and services into the manufacturing and assembly process.</li> <li> Communicate vendor concerns and/or issues to upper management in an effort to improve material flow efficiency.</li> <li> Provide resolution on the status of any supplier quality or delivery issues to internal customers.</li> <li> Provide feedback to suppliers regarding damages, shortages, defective or unacceptable product with the supplier and take corrective action.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_602265773_2_391753657" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="602265773JTIT2"> Banking Center Manager II</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="602265773JSTD2"> Jan 2009</span> <span> to </span> <span class="jobdates" format="%b %Y" id="602265773EDDT2"> Jan 2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="602265773COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="602265773JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="602265773JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="602265773JDES2" itemprop="description"> <ul> <li> Periodically communicate with upper management to review branch performance assessments and update staff on business developments, ensuring full compliance requirements and tight deadlines.</li> <li> Author professional correspondence to customers and vendors.</li> <li> Deliver series of presentations for local businesses, providing product information and educating employees on basic financial management.</li> <li> Conduct sales and compliance sessions with entire banking center team on a monthly basis.</li> <li> Manage all aspects of day-to-day operations as manager of retail branch for 15 associates: Ensure the audit/compliance procedures of the center are followed, while maintaining the highest level of customer service.</li> <li> Ensuring completion of regulatory compliance and training specific to sales and service responsibilities for myself and my associates.</li> <li> Conduct and approve quarterly and yearly performance evaluations of associates, plus developing and monitoring individual quarterly development plans for all direct reports.</li> <li> Generating sales leads through community outreach activities and developing business partners, while building internal relationships.</li> <li> Managing difficult situations with customers and providing clients with information, data, and advice.</li> <li> Supervising and coaching teams on the proper behaviors, sales techniques, service expectations and compliance guidelines, while modeling the same.</li> <li> Coach and train the teller and seller team to process transactions accurately, efficiently in accordance with established policies and procedures.</li> <li> Uncover and satisfy customer needs through the sale of financial products and services, while running all aspects of an efficient and productive branch.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_602265773_3_391753658" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="602265773JTIT3"> Assistant Banking Center Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="602265773JSTD3"> Jan 2004</span> <span> to </span> <span class="jobdates" format="%b %Y" id="602265773EDDT3"> Jan 2009</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="602265773COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="602265773JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="602265773JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="602265773JDES3" itemprop="description"> <ul> <li> Assisted branch manager in a retail banking branch with direct accountability of 17 associates Assisted in the deployment of communications to assist banking center in product sales goal adoption and sustainment.</li> <li> Personally delivered sales coaching and sustainment strategies to drive bank product sales in the banking center.</li> <li> Interacted directly with associates on a daily basis to provide performance data in order to drive a sales and compliance focus.</li> <li> Created daily, weekly and monthly coaching routines to drive understanding of compliance goals and measures to support those goals.</li> <li> Coordinated and facilitated monthly banking center meetings with all banking center associates to encourage effective coaching, helping associates overcome sales challenges.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_602265773_4_391753660" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="602265773JTIT4"> Teller/Teller Operations Specialist</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="602265773JSTD4"> Jan 1999</span> <span> to </span> <span class="jobdates" format="%b %Y" id="602265773EDDT4"> Jan 2004</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="602265773COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="602265773JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="602265773JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="602265773JDES4" itemprop="description"> <ul> <li> Directly managed seven associates' performance to include sales, compliance, operational excellence, and the customer experience Created tools and resources to ensure associate readiness of new initiatives.</li> <li> Accountability for cash accuracy and led performance that resulted in 100% zero teller cash differences for two consecutive months.</li> <li> Managed compliance results and held monthly meetings to ensure all associates understood compliance goals and activities required to support the goals.</li> <li> Supported in the final closing of banking center.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_LANG602265785" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_LANG602265785"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_602265785_1_391753664" style=" padding-top:0px; "> <div class="field singlecolumn" id="602265785FRFM1"> Bilingual in Spanish</div> </div> </div> <div class="section" id="SECTION_INTR602265783" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_INTR602265783"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_602265783_1_391753663" style=" padding-top:0px; "> <div class="field singlecolumn" id="602265783FRFM1"> <p align="LEFT"> Little League Volunteer U6 Soccer Coach </p> <p align="LEFT"> Team Bank of America Community Volunteer</p> </div> </div> </div> <div class="section" id="SECTION_ADDI602265787" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ADDI602265787"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_602265787_1_391753667" style=" padding-top:0px; "> <div class="field singlecolumn" id="602265787FRFM1"> <ul> <li> Team Bank of America Community Volunteer </li> <li> 2010 Queen of Hearts Award for most team involvement in community service activities 2008 </li> <li> Top Performer Award </li> <li> 2004 Top Teller Performer Award Alpha Phi Omega Co-ed </li> <li> Community Service Fraternity St. Edward's Communication Society Member </li> <li> Salutatorian of High School Class </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL602265786" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL602265786"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_602265786_1_391753666" style=" padding-top:0px; "> <div class="field singlecolumn" id="602265786FRFM1"> <p align="LEFT"> 10-key By Touch, Accounting, Photoshop, banking, developing business relationships, coaching, competitive, Customer Service, delivery, focused, Front-Office, Regulatory Compliance, management, manufacturing process, Marketing &amp; Sales, materials, Microsoft Office, Outlook, PowerPoint, MRP, policies, presentations, pricing, Problem Resolution, proposals, purchasing, quality, retail, Retail Management, Sales, Scheduling, Spanish, Supervising</p> </div> </div> </div> </div>

BANKING

BRANCH BANKER Summary Secure a position that will utilize my strong communication and organizational skills, customer service background and ability to work well with people. Skills Notary Medallion Microsoft Word, Excel Detail oriented Experience 07/2004 to Current Branch Banker Company Name － City , State Provide exceptional customer service to all business and retail customers Understand financial needs of customers while building and deepening relationships Open and service customer accounts in an efficient and professional manner Actively participate in outbound sales efforts to expand customer base Prepare and participate in weekly team sales meetings and daily huddles Loan Officer-Applications, Submissions, Customer documentation, Close, Book. 06/2003 to 07/2004 Branch Supervisor Company Name － City , State Managed and coach team while maintaining workforce stability by insuring knowledge of bank products, procedures, and polices Managed daily branch operations including but not limited to cash standards, regulations, compliance and weekly, monthly, quarterly, and annual audits Understand financial needs of customers while building and deepening relationships by cross-selling bank products and services Develop and expand new and existing consumer and commercial accounts. 10/1986 to 09/1998 Retail Banking Officer Company Name － City , State Oversee Branch operations and manage teller staff to ensure following bank's policies and procedures Open and service customer accounts in an efficient and professional manner Provide exceptional customer service to consumer and commercial customers Identify and refer prospects to business partners Loan Officer-Applications, Submissions, Customer documentation, Close, Book. Education and Training Diploma Hammonton High School － City , State Skills Book, coach, customer service, Detail oriented, documentation, financial, meetings, Excel, Microsoft Word, policies, retail, selling, sales

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME935593496" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_935593496_1_615506374" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="935593496FNAM1"> </span> <span> </span> <span class="field" id="935593496LNAM1"> BRANCH BANKER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM935593500" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM935593500"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_935593500_1_615506380" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="935593500FRFM1"> Secure a position that will utilize my strong communication and organizational skills, customer service background and ability to work well with people.</div> </div> </div> <div class="section" id="SECTION_HILT935593501" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT935593501"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_935593501_1_615506381" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="935593501SKC11"> Notary Medallion Microsoft Word, Excel Detail oriented</td> <td class="field twocol_2" id="935593501SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR935593498" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR935593498"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_935593498_1_615506376" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="935593498JSTD1"> 07/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="935593498EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="935593498JTIT1"> Branch Banker</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="935593498COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="935593498JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="935593498JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="935593498JDES1" itemprop="description"> <ul> <li> Provide exceptional customer service to all business and retail customers Understand financial needs of customers while building and deepening relationships Open and service customer accounts in an efficient and professional manner Actively participate in outbound sales efforts to expand customer base Prepare and participate in weekly team sales meetings and daily huddles Loan Officer-Applications, Submissions, Customer documentation, Close, Book.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_935593498_2_615506377" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="935593498JSTD2"> 06/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="935593498EDDT2"> 07/2004</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="935593498JTIT2"> Branch Supervisor</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="935593498COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="935593498JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="935593498JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="935593498JDES2" itemprop="description"> <ul> <li> Managed and coach team while maintaining workforce stability by insuring knowledge of bank products, procedures, and polices Managed daily branch operations including but not limited to cash standards, regulations, compliance and weekly, monthly, quarterly, and annual audits Understand financial needs of customers while building and deepening relationships by cross-selling bank products and services Develop and expand new and existing consumer and commercial accounts.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_935593498_3_615506378" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="935593498JSTD3"> 10/1986</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="935593498EDDT3"> 09/1998</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="935593498JTIT3"> Retail Banking Officer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="935593498COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="935593498JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="935593498JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="935593498JDES3" itemprop="description"> <ul> <li> Oversee Branch operations and manage teller staff to ensure following bank's policies and procedures Open and service customer accounts in an efficient and professional manner Provide exceptional customer service to consumer and commercial customers Identify and refer prospects to business partners Loan Officer-Applications, Submissions, Customer documentation, Close, Book.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC935593499" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC935593499"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_935593499_1_615506379" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="935593499GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="935593499DGRE1" itemprop="name"> Diploma</span> <span class="programline" id="935593499STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="935593499SCHO1" itemprop="name"> Hammonton High School</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="935593499SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="935593499SSTA1"> State</span> <span class="joblocation jobstate" id="935593499SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="935593499FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL935593502" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL935593502"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_935593502_1_615506382" style="padding-top:0px;"> <div class="field singlecolumn" id="935593502FRFM1"> Book, coach, customer service, Detail oriented, documentation, financial, meetings, Excel, Microsoft Word, policies, retail, selling, sales</div> </div> </div> </div>

BANKING

ASSISTANT MANAGER Summary 7+ yrs of Management, customer service, extensive sales, service and repairs knowledge. PROGRAMS SKILLS: Quickbook Retail IQ, ISC, Snap, Fdt, E-ticket, Microsoft: Powerpoint, Outlook, Works, Word.Watson, ect..Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities. Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors. Implements trade promotions by publishing, tracking, and evaluating trade spending. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks. Accomplishments Exceeding store quotas by up to 30%, Weekly meetings and Conference calls, Responsible for , customer service assistance, extensive sales, service and repairs knowledge. Direct multiple business affairs and have advance understanding of customers and clients needs Highlights 7+ yrs of Management, customer service, extensive sales, service and repairs knowledge. PROGRAMS SKILLS: Quickbook Retail IQ, ISC, Snap, Fdt, E-ticket, Microsoft: Powerpoint, Outlook, Works, Word.Watson, ect..Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.  •Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.  Accomplishments Accomplishments  •Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.  •Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.  •Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.  Experience Assistant Manager 10/2014 to 12/2014 Company Name City , State Target new customer to open new and upgrade account , maintain account , help customer with any issues,. . Personal Banking Representative 06/2013 to 09/2013 Company Name City , State Daily bank deposit , weekly inventory , monthly meeting. Accomplishes sales and organization mission by completing related results as needed. Responsibilities. Increased bank revenue by acquiring at least 5 checking accounts per quarter for nine consecutive quarters * Grew customer satisfaction by mastering program benefits, account history, interest rates and service fee knowledge and quickly answering customer questions Pioneered customer satisfaction study by gathering customer feedback on a daily basis and presenting to bank managers quarterly. Store Manager 09/2007 to 06/2013 Company Name City , State Accomplishes regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Keeping the store clean and organized Ensuring that merchandise is fully stocked Assisting with returns, exchanges, etc. Performing inventory counts Managing the cash drawer Preparing bank deposits lead a sales force that discovers customers' needs and delivers solutions to build loyalty, support team helps maintain customers' trust in Sprint and its products, business team brings the experience to business customers Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change. Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives. Education ASSOCIATE : LIBERAL ART 1994 KINGSBOROUGH COLLEGE City , State LIBERAL ART DIPLOMA 1990 LAFAYETTE HS City , State Skills benefits, budget, coaching, counseling, customer satisfaction, customer-service, financial, forecasting, human resource, inventory, Managing, policies, presenting, quality, recruiting, sales, scheduling, strategic plans, upgrade

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME574718938" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_574718938_1_374161257" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="574718938FNAM1"> </span> <span> </span> <span class="field lName" id="574718938LNAM1"> ASSISTANT MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM574718942" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM574718942"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_574718942_1_374161264" style=" padding-top:0px; "> <div class="field singlecolumn" id="574718942FRFM1"> 7+ yrs of Management, customer service, extensive sales, service and repairs knowledge. PROGRAMS SKILLS: Quickbook Retail IQ, ISC, Snap, Fdt, E-ticket, Microsoft: Powerpoint, Outlook, Works, Word.Watson, ect..Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities. Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors. Implements trade promotions by publishing, tracking, and evaluating trade spending. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks. Accomplishments Exceeding store quotas by up to 30%, Weekly meetings and Conference calls, Responsible for , customer service assistance, extensive sales, service and repairs knowledge. Direct multiple business affairs and have advance understanding of customers and clients needs </div> </div> </div> <div class="section" id="SECTION_HILT574718944" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT574718944"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_574718944_1_374162121" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="574718944SKC11"> 7+ yrs of Management, customer service, extensive sales, service and repairs knowledge. PROGRAMS SKILLS: Quickbook Retail IQ, ISC, Snap, Fdt, E-ticket, Microsoft: Powerpoint, Outlook, Works, Word.Watson, ect..Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.  •Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors. </td> <td class="field twocol_2" id="574718944SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM574719089" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM574719089"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_574719089_1_374162421" style=" padding-top:0px; "> <div class="field singlecolumn" id="574719089FRFM1"> Accomplishments  •Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.  •Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.  •Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives. </div> </div> </div> <div class="section" id="SECTION_EXPR574718940" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR574718940"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_574718940_1_374161259" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="574718940JTIT1"> Assistant Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="574718940JSTD1"> 10/2014</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="574718940EDDT1"> 12/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="574718940COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="574718940JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="574718940JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="574718940JDES1" itemprop="description"> <ul> <li> Target new customer to open new and upgrade account , maintain account , help customer with any issues,.</li> <li> .</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_574718940_2_374161260" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="574718940JTIT2"> Personal Banking Representative</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="574718940JSTD2"> 06/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="574718940EDDT2"> 09/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="574718940COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="574718940JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="574718940JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="574718940JDES2" itemprop="description"> <ul> <li> Daily bank deposit , weekly inventory , monthly meeting.</li> <li> Accomplishes sales and organization mission by completing related results as needed.</li> <li> Responsibilities.</li> <li> Increased bank revenue by acquiring at least 5 checking accounts per quarter for nine consecutive quarters * Grew customer satisfaction by mastering program benefits, account history, interest rates and service fee knowledge and quickly answering customer questions Pioneered customer satisfaction study by gathering customer feedback on a daily basis and presenting to bank managers quarterly.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_574718940_3_374161261" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="574718940JTIT3"> Store Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="574718940JSTD3"> 09/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="574718940EDDT3"> 06/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="574718940COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="574718940JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="574718940JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="574718940JDES3" itemprop="description"> <ul> <li> Accomplishes regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.</li> <li> Keeping the store clean and organized Ensuring that merchandise is fully stocked Assisting with returns, exchanges, etc.</li> <li> Performing inventory counts Managing the cash drawer Preparing bank deposits lead a sales force that discovers customers' needs and delivers solutions to build loyalty, support team helps maintain customers' trust in Sprint and its products, business team brings the experience to business customers Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.</li> <li> Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.</li> <li> Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC574718941" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC574718941"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_574718941_1_374161262" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="574718941DGRE1" itemprop="name"> ASSOCIATE</span> <span> : </span> <span class="programline" id="574718941STUY1"> LIBERAL ART</span> <span class="datesWrapper"> <span class="jobdates" id="574718941GRYR1"> 1994</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="574718941SCHO1" itemprop="name"> KINGSBOROUGH COLLEGE</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="574718941SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="574718941SSTA1"> State</span> <span class="joblocation eduCountry" id="574718941SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="574718941FRFM1"> LIBERAL ART</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_574718941_2_374161263" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="574718941DGRE2" itemprop="name"> DIPLOMA</span> <span class="programline" id="574718941STUY2"> </span> <span class="datesWrapper"> <span class="jobdates" id="574718941GRYR2"> 1990</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="574718941SCHO2" itemprop="name"> LAFAYETTE HS</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="574718941SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="574718941SSTA2"> State</span> <span class="joblocation eduCountry" id="574718941SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="574718941FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL574718943" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL574718943"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_574718943_1_374161265" style=" padding-top:0px; "> <div class="field singlecolumn" id="574718943FRFM1"> benefits, budget, coaching, counseling, customer satisfaction, customer-service, financial, forecasting, human resource, inventory, Managing, policies, presenting, quality, recruiting, sales, scheduling, strategic plans, upgrade</div> </div> </div> </div>

BANKING

MANAGER OF GOLF OPERATIONS Career Focus Innovative and creative business leader with a proven track record in managing business operations on a large scale from conception to launch, while driving brand growth and improving sales. Experienced manager recognized for building strong client and customer relationships while leveraging excellent negotiating skills to achieve brand success. Respected business manager with extensive experience in the golf industry adept at identifying emerging trends and opportunities. Passionate business development specialist, skilled in impacting the visibility, profitability, and performance of the brand through orchestration of competitive market intelligence. Track record of developing highly successful campaigns within budget, on schedule and surpassing corporate goals. Excellence in creating and managing revenue streams. Adept at leading by example, marshaling resources and creating professional atmosphere to accomplish objectives. Effective communicator with strong motivational skills and the ability to support operational goals and meet business team objectives. Exceptionally skilled professional with demonstrated excellence in building and driving superior operation success, and strategic planning. Champion at program/project development operations. Analytical, intuitive expert with proven record of reaching target customers and identifying emerging trends. CORE COMPETENCIES   Business Operations * Customer Service * Marketing & Sales * Communication Negotiations * Administrative Management * Staff Supervision * Workflow Optimization * Productivity Improvement * Project Management * Technical Troubleshooting * Quality Control * Adaptive * Business Development * Operations Management * P&L * Brand Development * Vendor Relations Market Trends * Professionalism * Team Leadership * Strategic Analysis * Territory Development * Analysis & Planning * Resource Optimization * Cost Reductions * Strong work ethic * Continuous Improvement Summary of Skills Photoshop, ImageReady, MS Project, MS Office (Word, Access, Excel, PowerPoint) Web/Multimedia: ColdFusion, Flash, search optimization, Web server administration, content management systems Professional Experience Manager of Golf Operations Company Name City , State Spearheaded the management of daily operations necessary to maintain profitable, golf facility for a corporation. Strategically utilized strong understanding of Marketing, Event Management and Sales to drive revenue for golf operation Developed and launched integrated, multi-channel packet, catalog, web and direct marketing campaigns that propelled sales from $700K (2012) to a projected $1.2M by 2013 year-end. Led market launch of 21 new products. Identified opportunities, researched new product possibilities, collaborated with team and created campaigns generating $500K in sales. Created Web transformation from previously archaic intranet into a dynamic website improving communication. Wrote catalogs, course guides and training brochures that enhanced the sales reps' understanding of complex product features and services to help our membership. Showed enthusiasm while performing ongoing customer/market research and demographic profiling to identify and capitalize on unmet market needs to get and retain members. Leveraged strengths in cost-effective marketing management and account negotiations to end each year an average of 15% under budget (without compromising business growth goals). Banking Officer Company Name City , State Developed relationships with business-to-business clients. Used an integrated approach to create balanced programs for clients to build their respective brands and businesses using FirstBank financing. Selected Accomplishments: Managed FirstBank branch location's tellers, cashiering, front office, opening or closing procedures, knowledge sharing, sales goals and reviews Provided expedient service cited as key to consistently high client focus and a 10% increase in referrals in 2012. Ensured all files were complete prior to underwriting hand-off and coordinated effectively with title companies to ensure smooth closings. Successfully processed some of the most challenging loan applications (e.g., first-time borrowers, self-employed applicants and borrowers with problematic credit histories). Knowledge including core banking, mortgage loan originations, fulfillment, servicing securitization, and the secondary mortgage markets; experience with other consumer finance products. Manager Company Name City , State Selected Accomplishments:. Served as primary assistant on events for multimillion-dollar accounts and successful tournaments. Assumed a lead role in pitch team meetings due to strengths in presentation and negotiation skills, and major accounts ($500K to $1M+ initial contracts). Generated Junior Golf revenue of between 6% and 8%. Education Bachelor of Science : Business Management Marketing 2010 University of Colorado City , State GPA: Graduated Cum Laude Business Management Marketing Graduated Cum Laude Skills Photoshop, approach, banking, brochures, budget, cashiering, catalogs, catalog, closing, ColdFusion, content management, contracts, credit, client, clients, direct marketing, Event Management, features, finance, financing, Flash, focus, front office, ImageReady, market research, market, Marketing, marketing management, meetings, Access, Excel, MS Office, PowerPoint, MS Project, Word, Multimedia, negotiation, negotiations, optimization, Sales, Web server, website, year-end

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME544928081" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_544928081_1_355565965" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="544928081FNAM1"> </span> <span> </span> <span class="field lName" id="544928081LNAM1"> MANAGER OF GOLF OPERATIONS</span> </div> </div> </div> <div class="section" id="SECTION_SUMM544928083" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM544928083"> Career Focus</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_544928083_1_355565975" style=" padding-top:0px; "> <div class="field singlecolumn" id="544928083FRFM1"> <p align="LEFT"> Innovative and creative business leader with a proven track record in managing business operations on a large scale from conception to launch, while driving brand growth and improving sales. Experienced manager recognized for building strong client and customer relationships while leveraging excellent negotiating skills to achieve brand success. Respected business manager with extensive experience in the golf industry adept at identifying emerging trends and opportunities. Passionate business development specialist, skilled in impacting the visibility, profitability, and performance of the brand through orchestration of competitive market intelligence. Track record of developing highly successful campaigns within budget, on schedule and surpassing corporate goals. Excellence in creating and managing revenue streams. Adept at leading by example, marshaling resources and creating professional atmosphere to accomplish objectives. Effective communicator with strong motivational skills and the ability to support operational goals and meet business team objectives. Exceptionally skilled professional with demonstrated excellence in building and driving superior operation success, and strategic planning. Champion at program/project development operations. Analytical, intuitive expert with proven record of reaching target customers and identifying emerging trends. </p> <br/> <p align="LEFT"> <b> <u> CORE COMPETENCIES </u> </b>  </p> <p align="LEFT"> Business Operations * Customer Service * Marketing &amp; Sales * Communication Negotiations * Administrative Management * Staff Supervision * Workflow Optimization * Productivity Improvement * Project Management * Technical Troubleshooting * Quality Control * Adaptive * Business Development * Operations Management * P&amp;L * Brand Development * Vendor Relations Market Trends * Professionalism * Team Leadership * Strategic Analysis * Territory Development * Analysis &amp; Planning * Resource Optimization * Cost Reductions * Strong work ethic * Continuous Improvement </p> </div> </div> </div> <div class="section" id="SECTION_HILT544928084" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT544928084"> Summary of Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_544928084_1_355565976" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="544928084SKC11"> <p align="LEFT"> Photoshop, ImageReady, MS Project, MS Office (Word, Access, Excel, PowerPoint)</p> <br/> <p align="LEFT"> Web/Multimedia: ColdFusion, Flash, search optimization, Web server administration, content management systems</p> </td> <td class="field twocol_2" id="544928084SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM544928085" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR544928086" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR544928086"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_544928086_1_355565970" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="544928086JTIT1"> Manager of Golf Operations</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="544928086COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="544928086JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="544928086JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="544928086JDES1" itemprop="description"> <ul> <li> Spearheaded the management of daily operations necessary to maintain profitable, golf facility for a corporation.</li> <li> Strategically utilized strong understanding of Marketing, Event Management and Sales to drive revenue for golf operation Developed and launched integrated, multi-channel packet, catalog, web and direct marketing campaigns that propelled sales from $700K (2012) to a projected $1.2M by 2013 year-end.</li> <li> Led market launch of 21 new products.</li> <li> Identified opportunities, researched new product possibilities, collaborated with team and created campaigns generating $500K in sales.</li> <li> Created Web transformation from previously archaic intranet into a dynamic website improving communication.</li> <li> Wrote catalogs, course guides and training brochures that enhanced the sales reps' understanding of complex product features and services to help our membership.</li> <li> Showed enthusiasm while performing ongoing customer/market research and demographic profiling to identify and capitalize on unmet market needs to get and retain members.</li> <li> Leveraged strengths in cost-effective marketing management and account negotiations to end each year an average of 15% under budget (without compromising business growth goals).</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_544928086_2_355565971" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="544928086JTIT2"> Banking Officer</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="544928086COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="544928086JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="544928086JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="544928086JDES2" itemprop="description"> <ul> <li> Developed relationships with business-to-business clients.</li> <li> Used an integrated approach to create balanced programs for clients to build their respective brands and businesses using FirstBank financing.</li> <li> Selected Accomplishments: Managed FirstBank branch location's tellers, cashiering, front office, opening or closing procedures, knowledge sharing, sales goals and reviews Provided expedient service cited as key to consistently high client focus and a 10% increase in referrals in 2012.</li> <li> Ensured all files were complete prior to underwriting hand-off and coordinated effectively with title companies to ensure smooth closings.</li> <li> Successfully processed some of the most challenging loan applications (e.g., first-time borrowers, self-employed applicants and borrowers with problematic credit histories).</li> <li> Knowledge including core banking, mortgage loan originations, fulfillment, servicing securitization, and the secondary mortgage markets; experience with other consumer finance products.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_544928086_3_355565972" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="544928086JTIT3"> Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="544928086COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="544928086JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="544928086JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="544928086JDES3" itemprop="description"> <ul> <li> Selected Accomplishments:.</li> <li> Served as primary assistant on events for multimillion-dollar accounts and successful tournaments.</li> <li> Assumed a lead role in pitch team meetings due to strengths in presentation and negotiation skills, and major accounts ($500K to $1M+ initial contracts).</li> <li> Generated Junior Golf revenue of between 6% and 8%.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC544928087" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC544928087"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_544928087_1_355565973" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="544928087DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="544928087STUY1"> Business Management Marketing</span> <span class="datesWrapper"> <span class="jobdates" id="544928087GRYR1"> 2010</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="544928087SCHO1" itemprop="name"> University of Colorado</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="544928087SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="544928087SSTA1"> State</span> <span class="joblocation eduCountry" id="544928087SCNT1"> </span> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="544928087GRPA1"> Graduated Cum Laude</span> </span> <span class="paddedline"> <span class="field" id="544928087FRFM1"> Business Management Marketing Graduated Cum Laude</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL544928205" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_SKLL544928089" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL544928089"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_544928089_1_355565977" style=" padding-top:0px; "> <div class="field singlecolumn" id="544928089FRFM1"> <p align="LEFT"> Photoshop, approach, banking, brochures, budget, cashiering, catalogs, catalog, closing, ColdFusion, content management, contracts, credit, client, clients, direct marketing, Event Management, features, finance, financing, Flash, focus, front office, ImageReady, market research, market, Marketing, marketing management, meetings, Access, Excel, MS Office, PowerPoint, MS Project, Word, Multimedia, negotiation, negotiations, optimization, Sales, Web server, website, year-end</p> </div> </div> </div> </div>

BANKING

ASSOCIATE CONSULTANT Professional Summary 7+ years of experience in Analysis, Design, Coding, Testing, Database Administrator & Production Support of application software in Mainframe platform. Having working Domain experience in the areas of Banking, Financial, Warehouse, Legacy System. Extensive hands on experience on IBM Mainframe Application programming using COBOL II, CICS, JCL, DB2, VSAM, UNIX. Using BRIO for generation of Usage Reports. Extensively used debugging tools such as XPEDITOR, IBM DEBUGER. Hands on experience on DB2 tools such as QMF, SPUFI, FILE-AID, DB2 Admin, DB2 command editor. Expertise in using configuration management tools ENDEVOR, SCLM. Good exposure on Analysis and Designing of Documents like Software requirement Specifications (SRS) and specification design documents (HLD and LLD). Expertise in using scheduling tool OPC. Excellent in Problem Troubleshooting, Problem resolution and root cause analysis. Excellent knowledge of both Batch and Online Systems running on Mainframes. CERTIFICATIONS: IBMCertified z/OS Database AdmiN,DB2 Application Developer and DB2 UDB V8 family Fundamentals Certifications.   Key Skills OS : MVS, OS/390, Z/OS, Windows, UNIX. Databases : DB2,VASM ORACLE, SQL. Tools/Utilities : TSO/ISPF, RACF, OPC, QMF, FILE-AID, SPUFI, XPEDITOR, ENDEVOR, ABEND-AID, SDF, DCLGEN, SUPER-C,IBM SORT, ICETOOL, BMS, Quality Center (8.2), Clear Quest, Fault Analyzer, SDSF, FTP,IBM UTILITIES, JCL UTILITIES. DB2 ADMIN PANEL,SONAR,RDZ,MQ Shooter Languages : COBOL, JCL, CICS, VSAM, SQL, HTML, XML, JavaScript, REXX and Java PC Applications : MS-Word, Excel, MS-Office, MS Access. OLTP : CICS. Experience Associate Consultant October 2010 to July 2014 Company Name － City , State HSBC CORE BANKING October 2010 to July 2014 Company Name － City HSBC Database : DB2 9.0 Team Size : 10 Role : Developer -> Team Member -> Team Lead Env : Mainframe Z/OS Technology : IBM-MVS, DB2, SPUFI, Scheduler, REXX, JCL/PROC, VS COBOL-II, COBOL, CICS, ENDEVOR, EXPEDITOR, R2DS, MQ Roles / Responsibilities: Managed Team of more than 7 members Proactively taking up the responsibilities as and when demanded Done Resource Management activities: Resource Onboarding, Fun Fridays, News-Letter, team outings, Daily status reporting, Leave management, timesheet management without any schedule slippage Mentored the new team members and solve their technical issues and prepared documentation for commonly occurring technical issues. Worked in different modules / streams as below during the project tenure: Product and parameters Account maintenance Cheque management Account value Taxation Advice, statements and reporting Exception handling Bulk inputs Fees & Interests OAM Gained in-depth core banking knowledge like important control record setup, complete transaction flow on an account and application of fees and interest on an account. Providing design proposals and Development of new programs to handle various functions of banking activities both online and batch. Creating the CICS MAP from scratch and developing the Presentation layer and service programs As a coordinator for various releases, taken responsibility of daily status reporting and follow ups as and when required, resolved proactively functional/technical hurdles that can impact the deliverables, which resulted in timely and flawless delivery for all the releases Creating High level design document and providing best architectural solution possible Providing of Techinical Specifications based on business requirment. Proving the solutions for performance tunning and working on testing part, STUB creation and other activity for tunning Creating UTP for the service and online programs Tracking and reporting all the defects in SIT and sent out status reports as and when required Working in POC project for E2E process of reengineering activity Resolving production issues, Abends & tickets, working on code changes, scheduling change, bug fixing, completing adhoc & business requests were our priority work. Gain ability to work under high pressure and to complete deliverables on time with high quality Working in a team, which had team members of similiar experience as of me and proving myself among them would also be the one of the important achivement Active player in project / allocating tasks within team and timely delivered the tasks to clients Involved in various Reviews of project deliverables - Document Reviews, Code Reviews, peer reviews Handle the responsibility of arranging the knowledge improving sessions for team which includes domain knowledge, technical sessions and walkthrough of projects so that all the team member have the knowledge of all the projects and all are in same platform Emphasis on preparing document in every phase of project like testing reports, learning's during project, technical issues faced in project and how it was solved as if someone else faces it they can directly refer to document and solve in less time. Creation of STUB program / Batch modules for manipulation of 20 million records Working on Performance Testing and Tuning for different Batch programs. Active participation in Impact Analysis, Coding and Unit Testing, AIT / SIT phases. Involved in various Reviews of project deliverables - Document Reviews, Code Reviews, peer reviews Involved in Retrofit activity and Reviews. Working in SIT defect resolution team. SYSTEM ENGINEER March 2007 to October 2010 Company Name － City , State Education MBA : Finance , 2011 Symbiosis University － City , State , INDIA BE Computer - Pune University 2005 Accomplishments OHCB project is development of a new platform for processing the banking business of HSBC in mainframes Currently this project is in its SIT phase for Term Deposit and initial design for Lending. As a part of one HSBC initiative HSBC is Developing new product named OHCB on Mainframes platform which will have all the existing functionality of it's existing core banking product HUB which is on AS400. In conjuction with the current functionality of HUB, HSBC has decided to include additional functionality in the OHCB to meet One HSBC solution. Currently 53 countries uses HUB as their primary banking system. OHCB architecture is totally service based so that it remains very loosely coupled and can interact with other OH (One HSBC) financial product like OH payment, OH forex, OH cards , OHCDM etc easily. This is the flagship project for HSBC and OHCB will be deployed in all the 85+ countries where HSBC is currently in business by year 2020. 2. IBM INDIA PVT LTD, Pune (System Engineer: Mar 2007 - Oct 2010) PROJECT: MIW (MARKETPLACE INFORMATION WAREHOUSE) Developer / DBA Apr 2009 - Oct 2010 Client : IBM, USA Tools : SCLM, RMDS, DB2 Admin Panel, Spufi, QMF, Brio. Platform : Z/OS. Languages : PL1, JCL, VSAM, DB2. Database : DB2 8.0 / 9.0 Team Size : 7 Roles / Responsibilities: DBA Activities (Solving user queries, Loading / Unloading data, Authorization, Execution of Utilities) Change request estimation / updating and scheduling, project metrics management using RPM tool Active participation in Application design. Responsible for Change Request Management, Code development / delivery Creation of BRIO Reports Unit testing and documenting unit test results. Review of program specifications, unit test specifications and unit test results Production Support (L3) / Resolution of abends Description: Marketplace Information Warehouse (MIW) is a part of IW suite of applications. MIW houses multiple sources of data and makes this data easy to use by cleaning, processing, linking, and further defining the data for faster delivery of information that is critical to the business needs of sales and marketing professionals. Data is both licensed from external sources and compiled by IBM internally. MIW receives External data from its Vendors. MIW refines and process raw information received from different vendors into useful information, which is loaded to DB2 tables. IBM sales and marketing team access this data using different online interfaces. The information that MIW receives and process differ for different vendors. PROJECT: LDW ESW Developer Apr 2007 - Mar 2009 Client : IBM, Germany Platform : Z/OS. Tools : Spufi, QMF, Brio, DB2, TSO/ISPF Team Size : 2 Roles / Responsibilities: Responsible Application design. Production Support. Creating Report on BRIO depending on Requirements. Scheduling the jobs in OPC. DBA Activities. Participate in project meeting. Description: EBI (Enterprise Business Information) Operation includes three batches, one for each GEO (EMEA, NA and AP) running overnight. The batches feed daily IDOCs from CBS located on SAP environment to S&D IW located on MVS/DB2 environment through FODS (Fulfillment Operational Data Store). The LDW ESW is physically located on an MVS/DB2 environment in UK/Portsmouth - UK MVS TSOBA. There will be no direct access to the LDW ESW system on TSOBA for the common users (key users and LCM have direct access). Edge-On-Demand is used as a front-end tool with BRIO as the query tool behind. It's a WEB based solution, which supports different formats (BRIO, HTML, and L123). PROJECT: LDS (LEGACY DATA SYSTEMS) Developer Oct 2007 - Mar 2009 Client : IBM, Germany Platform : Z/OS. Tools : Spufi, QMF, Brio, DB2, TSO/ISPF Team Size : 2 Roles / Responsibilities: Responsible Application design. Production Support. Creating Report on BRIO depending on Requirements. Scheduling the jobs in OPC. DBA Activities. Participate in project meeting. Description: The Legacy Data Store (LDS) as a logical part of the EDW consists of 12 tables. It is a system which receives data from the Legacy Warehouse systems and stores it in the S&D Information Warehouse. The whole transmission system consists of two parts: 1) The sending part on Legacy Warehouse Country side 2) The receiving part on S&D IW side For each sending system exists in the S&D IW one dedicated receiving System. The sending and the receiving systems are developed as OPC job net running under MVS. Each job net consists of several jobs, which usually executes one program, but there are also jobs executing more than one. A program is a MVS/DB2 Utility or a PL/I Program. Because up to 12 tables are fed, there are also 12 interfaces, each responsible for one target table. Dependent from the target table, every interface has a specific layout and record format. The two subsystems communicate with the help of a trigger file. This file indicates that a sending action has successfully completed and the data can be accessed on the receiving side. If no trigger file is received on the target side, no processing take place. Skills analytical skills, banking, CICS, COBOL-II, COBOL, client, clients, Database, delivery, documentation, ENDEVOR, English, File-Aid, functional, Hindi, IBM, DB2, DB2 8.0, DB2 9.0, IBM-MVS, ISPF, JCL, Languages, team building, Team Lead, Mainframe, MS-Access, Windows, News-Letter, OS, Developer, PL1, Coding, proposals, QMF, quality, Quest, reengineering, reporting, REXX, scheduling, SPUFI, SQL, TSO, UDB, VSAM Additional Information PERSONAL DETAILS Date of Birth : 20-08-1983 Sex : Female Marital Status : Married Hobbies, Interest : Watching movies, Listening music Swapanali Dhend

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME491761957" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_491761957_1_320707025" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="491761957FNAM1"> </span> <span> </span> <span class="field" id="491761957LNAM1"> ASSOCIATE CONSULTANT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM491761959" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM491761959"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491761959_1_320707034" style=" padding-top:0px; "> <div class="field singlecolumn" id="491761959FRFM1"> <p align="LEFT"> 7+ years of experience in Analysis, Design, Coding, Testing, Database Administrator &amp; Production Support of application software in Mainframe platform.</p> <p align="LEFT"> Having working Domain experience in the areas of Banking, Financial, Warehouse, Legacy System.</p> <p align="LEFT"> Extensive hands on experience on IBM Mainframe Application programming using COBOL II, CICS, JCL, DB2, VSAM, UNIX.</p> <p align="LEFT"> Using BRIO for generation of Usage Reports.</p> <p align="LEFT"> Extensively used debugging tools such as XPEDITOR, IBM DEBUGER.</p> <p align="LEFT"> Hands on experience on DB2 tools such as QMF, SPUFI, FILE-AID, DB2 Admin, DB2 command editor.</p> <p align="LEFT"> Expertise in using configuration management tools ENDEVOR, SCLM.</p> <p align="LEFT"> Good exposure on Analysis and Designing of Documents like Software requirement Specifications (SRS) and specification design documents (HLD and LLD). </p> <p align="LEFT"> Expertise in using scheduling tool OPC.</p> <p align="LEFT"> Excellent in Problem Troubleshooting, Problem resolution and root cause analysis.</p> <p align="LEFT"> Excellent knowledge of both Batch and Online Systems running on Mainframes.</p> <p align="LEFT"> </p> <p align="LEFT"> <b> CERTIFICATIONS: IBMCertified z/OS Database AdmiN,DB2 Application Developer and DB2 UDB V8 family Fundamentals Certifications.</b>  </p> </div> </div> </div> <div class="section" id="SECTION_HILT491761960" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT491761960"> Key Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491761960_1_320707039" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="491761960SKC11"> <ul> <li> OS : MVS, OS/390, Z/OS, Windows, UNIX. </li> <li> Databases : DB2,VASM ORACLE, SQL. </li> <li> Tools/Utilities : TSO/ISPF, RACF, OPC, QMF, FILE-AID, SPUFI, XPEDITOR, ENDEVOR, ABEND-AID, SDF, DCLGEN, SUPER-C,IBM SORT, ICETOOL, BMS, Quality Center (8.2), Clear Quest, Fault Analyzer, SDSF, FTP,IBM UTILITIES, JCL UTILITIES. DB2 ADMIN PANEL,SONAR,RDZ,MQ Shooter</li> </ul> </td> <td class="field twocol_2 charspace" id="491761960SKC21"> <ul> <li> Languages : COBOL, JCL, CICS, VSAM, SQL, HTML, XML, JavaScript, REXX and Java</li> <li> PC Applications : MS-Word, Excel, MS-Office, MS Access.</li> <li> OLTP : CICS.</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR491761961" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR491761961"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491761961_1_320707028" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="491761961JTIT1"> Associate Consultant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="491761961JSTD1"> October 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="491761961EDDT1"> July 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="491761961COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="491761961JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="491761961JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="491761961JDES1" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_491761961_2_320707030" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="491761961JTIT2"> HSBC CORE BANKING</span> <br/> <span> <span class="jobdates" format="%B %Y" id="491761961JSTD2"> October 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="491761961EDDT2"> July 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="491761961COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="491761961JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="491761961JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="491761961JDES2" itemprop="description"> <ul> <li> HSBC Database : DB2 9.0 Team Size : 10 Role : Developer -&gt; Team Member -&gt; Team Lead Env : Mainframe Z/OS Technology : IBM-MVS, DB2, SPUFI, Scheduler, REXX, JCL/PROC, VS COBOL-II, COBOL, CICS, ENDEVOR, EXPEDITOR, R2DS, MQ Roles / Responsibilities: Managed Team of more than 7 members Proactively taking up the responsibilities as and when demanded Done Resource Management activities: Resource Onboarding, Fun Fridays, News-Letter, team outings, Daily status reporting, Leave management, timesheet management without any schedule slippage Mentored the new team members and solve their technical issues and prepared documentation for commonly occurring technical issues.</li> <li> Worked in different modules / streams as below during the project tenure: Product and parameters Account maintenance Cheque management Account value Taxation Advice, statements and reporting Exception handling Bulk inputs Fees &amp; Interests OAM Gained in-depth core banking knowledge like important control record setup, complete transaction flow on an account and application of fees and interest on an account.</li> <li> Providing design proposals and Development of new programs to handle various functions of banking activities both online and batch.</li> <li> Creating the CICS MAP from scratch and developing the Presentation layer and service programs As a coordinator for various releases, taken responsibility of daily status reporting and follow ups as and when required, resolved proactively functional/technical hurdles that can impact the deliverables, which resulted in timely and flawless delivery for all the releases Creating High level design document and providing best architectural solution possible Providing of Techinical Specifications based on business requirment.</li> <li> Proving the solutions for performance tunning and working on testing part, STUB creation and other activity for tunning Creating UTP for the service and online programs Tracking and reporting all the defects in SIT and sent out status reports as and when required Working in POC project for E2E process of reengineering activity Resolving production issues, Abends &amp; tickets, working on code changes, scheduling change, bug fixing, completing adhoc &amp; business requests were our priority work.</li> <li> Gain ability to work under high pressure and to complete deliverables on time with high quality Working in a team, which had team members of similiar experience as of me and proving myself among them would also be the one of the important achivement Active player in project / allocating tasks within team and timely delivered the tasks to clients Involved in various Reviews of project deliverables - Document Reviews, Code Reviews, peer reviews Handle the responsibility of arranging the knowledge improving sessions for team which includes domain knowledge, technical sessions and walkthrough of projects so that all the team member have the knowledge of all the projects and all are in same platform Emphasis on preparing document in every phase of project like testing reports, learning's during project, technical issues faced in project and how it was solved as if someone else faces it they can directly refer to document and solve in less time.</li> <li> Creation of STUB program / Batch modules for manipulation of 20 million records Working on Performance Testing and Tuning for different Batch programs.</li> <li> Active participation in Impact Analysis, Coding and Unit Testing, AIT / SIT phases.</li> <li> Involved in various Reviews of project deliverables - Document Reviews, Code Reviews, peer reviews Involved in Retrofit activity and Reviews.</li> <li> Working in SIT defect resolution team.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_491761961_3_320707027" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="491761961JTIT3"> SYSTEM ENGINEER</span> <br/> <span> <span class="jobdates" format="%B %Y" id="491761961JSTD3"> March 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="491761961EDDT3"> October 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="491761961COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="491761961JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="491761961JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="491761961JDES3" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC491761962" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC491761962"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491761962_1_320707033" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="491761962DGRE1" itemprop="name"> MBA</span> <span> : </span> <span class="programline" dependency="STUY" id="491761962STUY1"> Finance</span> <span> , </span> <span class="jobdates" id="491761962GRYR1"> 2011</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="491761962SCHO1" itemprop="name"> Symbiosis University</span> <span> － </span> <span class="joblocation jobcity" id="491761962SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="491761962SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="491761962SCNT1"> INDIA</span> </span> <span class="paddedline"> <span class="field" id="491761962FRFM1"> <p align="LEFT"> BE Computer - Pune University 2005</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL491761963" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM491761964" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM491761964"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491761964_1_320707031" style=" padding-top:0px; "> <div class="field singlecolumn" id="491761964FRFM1"> <ul> <li> OHCB project is development of a new platform for processing the banking business of HSBC in mainframes Currently this project is in its SIT phase for Term Deposit and initial design for Lending.</li> <li> As a part of one HSBC initiative HSBC is Developing new product named OHCB on Mainframes platform which will have all the existing functionality of it's existing core banking product HUB which is on AS400.</li> <li> In conjuction with the current functionality of HUB, HSBC has decided to include additional functionality in the OHCB to meet One HSBC solution.</li> <li> Currently 53 countries uses HUB as their primary banking system.</li> <li> OHCB architecture is totally service based so that it remains very loosely coupled and can interact with other OH (One HSBC) financial product like OH payment, OH forex, OH cards , OHCDM etc easily.</li> <li> This is the flagship project for HSBC and OHCB will be deployed in all the 85+ countries where HSBC is currently in business by year 2020.</li> <li> 2.</li> <li> IBM INDIA PVT LTD, Pune (System Engineer: Mar 2007 - Oct 2010) PROJECT: MIW (MARKETPLACE INFORMATION WAREHOUSE) Developer / DBA Apr 2009 - Oct 2010 Client : IBM, USA Tools : SCLM, RMDS, DB2 Admin Panel, Spufi, QMF, Brio.</li> <li> Platform : Z/OS.</li> <li> Languages : PL1, JCL, VSAM, DB2.</li> <li> Database : DB2 8.0 / 9.0 Team Size : 7 Roles / Responsibilities: DBA Activities (Solving user queries, Loading / Unloading data, Authorization, Execution of Utilities) Change request estimation / updating and scheduling, project metrics management using RPM tool Active participation in Application design.</li> <li> Responsible for Change Request Management, Code development / delivery Creation of BRIO Reports Unit testing and documenting unit test results.</li> <li> Review of program specifications, unit test specifications and unit test results Production Support (L3) / Resolution of abends Description: Marketplace Information Warehouse (MIW) is a part of IW suite of applications.</li> <li> MIW houses multiple sources of data and makes this data easy to use by cleaning, processing, linking, and further defining the data for faster delivery of information that is critical to the business needs of sales and marketing professionals.</li> <li> Data is both licensed from external sources and compiled by IBM internally.</li> <li> MIW receives External data from its Vendors.</li> <li> MIW refines and process raw information received from different vendors into useful information, which is loaded to DB2 tables.</li> <li> IBM sales and marketing team access this data using different online interfaces.</li> <li> The information that MIW receives and process differ for different vendors.</li> <li> PROJECT: LDW ESW Developer Apr 2007 - Mar 2009 Client : IBM, Germany Platform : Z/OS.</li> <li> Tools : Spufi, QMF, Brio, DB2, TSO/ISPF Team Size : 2 Roles / Responsibilities: Responsible Application design.</li> <li> Production Support.</li> <li> Creating Report on BRIO depending on Requirements.</li> <li> Scheduling the jobs in OPC.</li> <li> DBA Activities.</li> <li> Participate in project meeting.</li> <li> Description: EBI (Enterprise Business Information) Operation includes three batches, one for each GEO (EMEA, NA and AP) running overnight.</li> <li> The batches feed daily IDOCs from CBS located on SAP environment to S&amp;D IW located on MVS/DB2 environment through FODS (Fulfillment Operational Data Store).</li> <li> The LDW ESW is physically located on an MVS/DB2 environment in UK/Portsmouth - UK MVS TSOBA.</li> <li> There will be no direct access to the LDW ESW system on TSOBA for the common users (key users and LCM have direct access).</li> <li> Edge-On-Demand is used as a front-end tool with BRIO as the query tool behind.</li> <li> It's a WEB based solution, which supports different formats (BRIO, HTML, and L123).</li> <li> PROJECT: LDS (LEGACY DATA SYSTEMS) Developer Oct 2007 - Mar 2009 Client : IBM, Germany Platform : Z/OS.</li> <li> Tools : Spufi, QMF, Brio, DB2, TSO/ISPF Team Size : 2 Roles / Responsibilities: Responsible Application design.</li> <li> Production Support.</li> <li> Creating Report on BRIO depending on Requirements.</li> <li> Scheduling the jobs in OPC.</li> <li> DBA Activities.</li> <li> Participate in project meeting.</li> <li> Description: The Legacy Data Store (LDS) as a logical part of the EDW consists of 12 tables.</li> <li> It is a system which receives data from the Legacy Warehouse systems and stores it in the S&amp;D Information Warehouse.</li> <li> The whole transmission system consists of two parts: 1) The sending part on Legacy Warehouse Country side 2) The receiving part on S&amp;D IW side For each sending system exists in the S&amp;D IW one dedicated receiving System.</li> <li> The sending and the receiving systems are developed as OPC job net running under MVS.</li> <li> Each job net consists of several jobs, which usually executes one program, but there are also jobs executing more than one.</li> <li> A program is a MVS/DB2 Utility or a PL/I Program.</li> <li> Because up to 12 tables are fed, there are also 12 interfaces, each responsible for one target table.</li> <li> Dependent from the target table, every interface has a specific layout and record format.</li> <li> The two subsystems communicate with the help of a trigger file.</li> <li> This file indicates that a sending action has successfully completed and the data can be accessed on the receiving side.</li> <li> If no trigger file is received on the target side, no processing take place.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL491761974" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL491761974"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491761974_1_320707040" style=" padding-top:0px; "> <div class="field singlecolumn" id="491761974FRFM1"> analytical skills, banking, CICS, COBOL-II, COBOL, client, clients, Database, delivery, documentation, ENDEVOR, English, File-Aid, functional, Hindi, IBM, DB2, DB2 8.0, DB2 9.0, IBM-MVS, ISPF, JCL, Languages, team building, Team Lead, Mainframe, MS-Access, Windows, News-Letter, OS, Developer, PL1, Coding, proposals, QMF, quality, Quest, reengineering, reporting, REXX, scheduling, SPUFI, SQL, TSO, UDB, VSAM</div> </div> </div> <div class="section" id="SECTION_ADDI491761975" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI491761975"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_491761975_1_320707041" style=" padding-top:0px; "> <div class="field singlecolumn" id="491761975FRFM1"> <ul> <li> PERSONAL DETAILS Date of Birth : 20-08-1983 Sex : Female Marital Status : Married</li> <li> Hobbies, Interest : Watching movies, Listening music Swapanali Dhend</li> </ul> </div> </div> </div> </div>

BANKING

FINANCIAL ANALYST Highlights Microsoft Excel and PowerPoint (intermediate), Capital IQ (intermediate), FactSet (intermediate), SNL (intermediate), Bloomberg (beginner/intermediate), SPSS (intermediate) Experience Company Name July 2015 to Current Financial Analyst City , State Support CEO and corporate operating committee directly by shaping and implementing AIG's strategy on a global level Initiate, evaluate and execute M&A deals and innovation investments in order to enable AIG's inorganic growth Selected Transaction Experience and Strategic Projects: 500 Million Divestiture Work with senior management to identify ~$208 million of allocated versus direct expenses in order to make normalizing adjustments to pretax operating income (PTOI) and drive up valuation price of divested entity Craft marketing language and organize flow of confidential information memorandum in order to prepare company leadership for management discussions with potential buyers Manage virtual data room, track buyer due diligence questions and assist in all steps of running the divestiture process Joint Venture Merger to Expand Commercial Business by ~$200 Million Analyze portfolio of joint venture partner in order to compare net premiums written of AIG's book of business to partner's Strategize with senior management to produce non-binding first round presentation in order to engage partner in equal and active ownership of the joint entity 20 Million Investment in Biotechnology Company Research business models, products, customers, technology and existing market share of private company and over 10 competitors in order to evaluate strategic rationale for investment Write memo detailing industry dynamics, analysis of peer strengths versus weaknesses and investment recommendation Selection of AIG Peers Build database of financial metrics including market capitalization, total revenues and assets, segment (property and casualty versus life and retirement) revenues and assets from 70 companies in order to formulate a peer list and competitor set for AIG Create presentation summarizing peer selection methodology to be delivered to corporate operating committee in order to determine 2015 long-term incentive plans for AIG. Company Name June 2014 to August 2014 Investment Banking Summer Analyst City , State Supported Industrials Coverage Group by building client presentations, evaluating and compiling financial metrics and aiding in model analysis and valuation Selected Transaction Experience and Strategic Projects: Transportation Company's ~$6 Billion Initial Public Offering Compared management and board structure in 9 peer filings in order to help senior leadership in the drafting of the prospectus and road show materials 170 million Buy-Side M&A Compiled 8 years of titanium price and production data in order to project summary financials and aid private equity buyer in determining valuation price of the target company 100 million Strategic Planning Analysis Identified over $100 million in fees for senior management's evaluation of deal pipeline and future budgeting Pitches and Client Presentations Built over 50 acquisition target profiles in order to help group pitch M&A opportunities to 5 different clients. Company Name September 2013 to December 2014 Co-President City , State Taught 30 undergraduates stock market fundamentals and socially responsible investing in order to increase financial literacy · Evaluated public companies by analyzing strategy and operations, examining financial statements and performing valuation · Invested $1,000 of fundraised money in selected microfinance businesses, B corps, or charities to support social impact. Bloomberg Analytics Boot Camp (500+ applied; 24 selected), New York, NY, Participant May 2013 · Trained for one week in Analytics and Sales to gain exposure to equities, fixed income and commodities · Operated Bloomberg Terminal to obtain data for 10 stock pitches, technical analyses of securities and industry overviews. Education Yale University May 2015 Diploma City , State Bachelor of Science : Economics and Psychology GPA: GPA: 3.75/4.0 GPA: 3.77 GPA: 3.89 Economics and Psychology GPA: 3.75/4.0 GPA: 3.77 GPA: 3.89 2nd Place/40 students: Corporate Ethics, Yale-China Association Symposium on Global Strategic Leadership · Relevant Coursework: Strategic Management, Accounting & Valuation · Cumulative SAT score: 2390 (Math: 800; Verbal: 790; Writing: 800), Cumulative GMAT score: 770 Languages Mandarin Chinese (native fluency), Spanish (conversational proficiency) Interests Traveling, piano, violin, table tennis, swimming, volunteering, pistachio ice cream, Yelp Additional Information Interests: Traveling, piano, violin, table tennis, swimming, volunteering, pistachio ice cream, Yelp Skills Accounting, Biotechnology, Bloomberg, book, budgeting, commodities, Client, clients, database, drafting, due diligence, equities, equity, senior management, financials, financial, financial statements, fixed income, innovation, investments, IQ, Leadership, Mandarin Chinese, marketing, market, materials, Math, Microsoft Excel, money, PowerPoint, Presentations, Research, Sales, SAT, securities, Spanish, SPSS, strategy, Strategic, Strategic Management, Strategic Planning, Symposium, Transportation, Valuation, written

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME722907878" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_722907878_1_468206026" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="722907878FNAM1"> </span> <span> </span> <span class="field" id="722907878LNAM1"> FINANCIAL ANALYST</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM722907880" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT722907881" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT722907881"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_722907881_1_468206036" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="722907881SKC11"> Microsoft Excel and PowerPoint (intermediate), Capital IQ (intermediate), FactSet (intermediate), SNL (intermediate), Bloomberg (beginner/intermediate), SPSS (intermediate)</td> <td class="field twocol_2" id="722907881SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM722908388" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR722907882" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR722907882"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_722907882_1_468206028" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="722907882COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="722907882JSTD1"> July 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="722907882EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="722907882JTIT1"> Financial Analyst</span> <br/> <span class="joblocation jobcity" id="722907882JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="722907882JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="722907882JDES1" itemprop="description"> <ul> <li> Support CEO and corporate operating committee directly by shaping and implementing AIG's strategy on a global level Initiate, evaluate and execute M&amp;A deals and innovation investments in order to enable AIG's inorganic growth Selected Transaction Experience and Strategic Projects: 500 Million Divestiture Work with senior management to identify ~$208 million of allocated versus direct expenses in order to make normalizing adjustments to pretax operating income (PTOI) and drive up valuation price of divested entity Craft marketing language and organize flow of confidential information memorandum in order to prepare company leadership for management discussions with potential buyers Manage virtual data room, track buyer due diligence questions and assist in all steps of running the divestiture process Joint Venture Merger to Expand Commercial Business by ~$200 Million Analyze portfolio of joint venture partner in order to compare net premiums written of AIG's book of business to partner's Strategize with senior management to produce non-binding first round presentation in order to engage partner in equal and active ownership of the joint entity 20 Million Investment in Biotechnology Company Research business models, products, customers, technology and existing market share of private company and over 10 competitors in order to evaluate strategic rationale for investment Write memo detailing industry dynamics, analysis of peer strengths versus weaknesses and investment recommendation Selection of AIG Peers Build database of financial metrics including market capitalization, total revenues and assets, segment (property and casualty versus life and retirement) revenues and assets from 70 companies in order to formulate a peer list and competitor set for AIG Create presentation summarizing peer selection methodology to be delivered to corporate operating committee in order to determine 2015 long-term incentive plans for AIG.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_722907882_2_468206030" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="722907882COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="722907882JSTD2"> June 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="722907882EDDT2"> August 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="722907882JTIT2"> Investment Banking Summer Analyst</span> <br/> <span class="joblocation jobcity" id="722907882JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="722907882JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="722907882JDES2" itemprop="description"> <ul> <li> Supported Industrials Coverage Group by building client presentations, evaluating and compiling financial metrics and aiding in model analysis and valuation Selected Transaction Experience and Strategic Projects: Transportation Company's ~$6 Billion Initial Public Offering Compared management and board structure in 9 peer filings in order to help senior leadership in the drafting of the prospectus and road show materials 170 million Buy-Side M&amp;A Compiled 8 years of titanium price and production data in order to project summary financials and aid private equity buyer in determining valuation price of the target company 100 million Strategic Planning Analysis Identified over $100 million in fees for senior management's evaluation of deal pipeline and future budgeting Pitches and Client Presentations Built over 50 acquisition target profiles in order to help group pitch M&amp;A opportunities to 5 different clients.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_722907882_3_468206031" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="722907882COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="722907882JSTD3"> September 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="722907882EDDT3"> December 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="722907882JTIT3"> Co-President</span> <br/> <span class="joblocation jobcity" id="722907882JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="722907882JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="722907882JDES3" itemprop="description"> <ul> <li> Taught 30 undergraduates stock market fundamentals and socially responsible investing in order to increase financial literacy · Evaluated public companies by analyzing strategy and operations, examining financial statements and performing valuation · Invested $1,000 of fundraised money in selected microfinance businesses, B corps, or charities to support social impact.</li> <li> Bloomberg Analytics Boot Camp (500+ applied; 24 selected), New York, NY, Participant May 2013 · Trained for one week in Analytics and Sales to gain exposure to equities, fixed income and commodities · Operated Bloomberg Terminal to obtain data for 10 stock pitches, technical analyses of securities and industry overviews.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC722907883" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC722907883"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_722907883_1_468206032" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="722907883SCHO1" itemprop="name"> Yale University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="722907883GRYR1"> May 2015</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="722907883DGRE1" itemprop="name"> Diploma</span> <span class="programline" id="722907883STUY1"> </span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="722907883SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="722907883SSTA1"> State</span> <span class="joblocation jobstate" id="722907883SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="722907883FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_722907883_2_468206033" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="722907883DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="722907883STUY2"> Economics and Psychology</span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="722907883GRPA2"> GPA: 3.75/4.0 GPA: 3.77 GPA: 3.89</span> </span> <span class="paddedline"> <span class="field" id="722907883FRFM2"> Economics and Psychology GPA: 3.75/4.0 GPA: 3.77 GPA: 3.89 2nd Place/40 students: Corporate Ethics, Yale-China Association Symposium on Global Strategic Leadership · Relevant Coursework: Strategic Management, Accounting &amp; Valuation · Cumulative SAT score: 2390 (Math: 800; Verbal: 790; Writing: 800), Cumulative GMAT score: 770</span> </span> </div> </div> </div> <div class="section" id="SECTION_LANG722907886" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG722907886"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_722907886_1_468206035" style="padding-top:0px;"> <div class="field singlecolumn" id="722907886FRFM1"> Mandarin Chinese (native fluency), Spanish (conversational proficiency)</div> </div> </div> <div class="section" id="SECTION_INTR722907885" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR722907885"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_722907885_1_468206034" style="padding-top:0px;"> <div class="field singlecolumn" id="722907885FRFM1"> Traveling, piano, violin, table tennis, swimming, volunteering, pistachio ice cream, Yelp</div> </div> </div> <div class="section" id="SECTION_ADDI722907888" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI722907888"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_722907888_1_468206038" style="padding-top:0px;"> <div class="field singlecolumn" id="722907888FRFM1"> <ul> <li> Interests: Traveling, piano, violin, table tennis, swimming, volunteering, pistachio ice cream, Yelp</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL722907887" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL722907887"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_722907887_1_468206037" style="padding-top:0px;"> <div class="field singlecolumn" id="722907887FRFM1"> Accounting, Biotechnology, Bloomberg, book, budgeting, commodities, Client, clients, database, drafting, due diligence, equities, equity, senior management, financials, financial, financial statements, fixed income, innovation, investments, IQ, Leadership, Mandarin Chinese, marketing, market, materials, Math, Microsoft Excel, money, PowerPoint, Presentations, Research, Sales, SAT, securities, Spanish, SPSS, strategy, Strategic, Strategic Management, Strategic Planning, Symposium, Transportation, Valuation, written</div> </div> </div> </div>

BANKING

LEAD TELLER Summary Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and efficiency, as well as achieving branch goals. My goal is to gain more hands on experience within the chosen work . I would like to expand my knowledge base, to advance in position and gain recognition. Highlights Exceptional customer service Excellent communication skills Sales expertise Strong sense of banking ethics Practiced knowledge of bank security systems Currency and coin counter Safe and vault operation Energetic Strong work ethic Experience Company Name July 2010 to June 2014 Lead Teller City , State Daily operation and balancing of a $25000 cash drawer Processing deposits, withdrawals, payments Assessed risks and approved transactions for myself and other team members Routed Proof Deposit work to appropriate departments for nightly processing Daily vault and ATM balancing Processed Foreign Currency transactions, such as buying and selling of multiple International currencies Completed Control Online tasks to keep in compliance Made quality referrals for Consumer and Business account opening Stepped in to assist the management team in the event the Service Manager was not in. Company Name August 2006 to July 2010 Lead Teller City , State Daily operation and balancing of a $75000 cash drawer Processing deposits, withdrawals, payments Assessed risks and approved transactions for myself and other team members Routed Proof Deposit work to appropriate departments for nightly processing Completed Control Online Tasks to keep in compliance Made quality referrals for Consumer and Business account opening Daily vault and ATM balancing Processed Foreign Currency transactions, such as buying and selling of multiple International currencies Implemented and followed branch opening and closing procedures Accepted and processed credit card and consumer loan applications Assisted in the training of new team members Provided onsite training Assisted in weekly teller line scheduling Stepped in to assist the management team in the event the Service Manager was not in Company Name February 2003 to March 2006 Personal Banking Representative City , State Daily operation and balancing of a $15000 cash drawer Processing deposits, withdrawals, payments Opened new accounts at the customer's request Accepted credit card and loan applications Nightly vault balancing Daily ATM processing. Education Rockville High School 06/1999 High School Diploma City , State Personal Information I enjoy face to face interaction with customers, whether through teller line work or account opening. With 15 years of banking experience, I have become knowledgeable in the daily operation of a bank branch. Skills ATM, opening and closing, credit, quality, routing, selling

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME583660288" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_583660288_1_379951132" style=" padding-top:0px; "> <div class="name bottomborder" itemprop="name"> <span class="field" id="583660288FNAM1"> </span> <span> </span> <span class="field" id="583660288LNAM1"> LEAD TELLER</span> </div> <div class="lowerborder bottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM583660292" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM583660292"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_583660292_1_379951138" style=" padding-top:0px; "> <div class="field singlecolumn" id="583660292FRFM1"> <span> Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and efficiency, as well as achieving branch goals. </span> My goal is to gain more hands on experience within the chosen work . I would like to expand my knowledge base, to advance in position and gain recognition.</div> </div> </div> <div class="section" id="SECTION_HILT583660297" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT583660297"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_583660297_1_379952213" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="583660297SKC11"> <ul> <li> Exceptional customer service</li> <li> <span> Excellent communication skills </span> </li> <li> Sales expertise</li> <li> Strong sense of banking ethics</li> <li> Practiced knowledge of bank security systems</li> </ul> </td> <td class="field twocol_2" id="583660297SKC21"> <ul> <li> Currency and coin counter</li> <li> Safe and vault operation</li> <li> Energetic</li> <li> Strong work ethic</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR583660290" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR583660290"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_583660290_1_379951134" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="583660290COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="583660290JSTD1"> July 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="583660290EDDT1"> June 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="583660290JTIT1"> Lead Teller</span> <br/> <span class="joblocation jobcity" id="583660290JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="583660290JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="583660290JDES1" itemprop="description"> <ul> <li> Daily operation and balancing of a $25000 cash drawer</li> <li> Processing deposits, withdrawals, payments</li> <li> Assessed risks and approved transactions for myself and other team members</li> <li> Routed Proof Deposit work to appropriate departments for nightly processing</li> <li> Daily vault and ATM balancing<span style="line-height: 1.5;"> </span> </li> <li> Processed Foreign Currency transactions, such as buying and selling of multiple International currencies </li> <li> Completed Control Online tasks to keep in compliance</li> <li> Made quality referrals for Consumer and Business account opening </li> <li> Stepped in to assist the management team in the event the Service Manager was not in.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_583660290_2_379951135" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="583660290COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="583660290JSTD2"> August 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="583660290EDDT2"> July 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="583660290JTIT2"> Lead Teller</span> <br/> <span class="joblocation jobcity" id="583660290JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="583660290JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="583660290JDES2" itemprop="description"> <ul> <li> Daily operation and balancing of a $75000 cash drawer</li> <li> Processing deposits, withdrawals, payments</li> <li> <font style="line-height: 1.5;"> Assessed risks and approved transactions for myself and other team members</font> </li> <li> <font style="line-height: 1.5;"> Routed Proof Deposit work to appropriate departments for nightly processing </font> </li> <li> <font style="line-height: 1.5;"> Completed Control Online Tasks to keep in compliance</font> </li> <li> <font style="line-height: 1.5;"> Made quality referrals for Consumer and Business account opening</font> </li> <li> <font style="line-height: 1.5;"> Daily vault and ATM balancing</font> </li> <li> <font style="line-height: 1.5;"> Processed Foreign Currency transactions, such as buying and selling of multiple International currencies</font> </li> <li> <font style="line-height: 1.5;"> </font> <font style="line-height: 1.5;"> Implemented and followed branch opening and closing procedures</font> </li> <li> <font style="line-height: 1.5;"> Accepted and processed credit card and consumer loan applications</font> </li> <li> <font style="line-height: 1.5;"> Assisted in the training of new team members</font> </li> <li> <font style="line-height: 1.5;"> <font> Provided onsite training</font> </font> </li> <li> <font style="line-height: 1.5;"> <font> Assisted in weekly teller line scheduling</font> </font> </li> <li> <font style="line-height: 1.5;"> Stepped in to assist the management team in the event the Service Manager was not in</font> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_583660290_3_379951136" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="583660290COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="583660290JSTD3"> February 2003</span> <span> to </span> <span class="jobdates" format="%B %Y" id="583660290EDDT3"> March 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="583660290JTIT3"> Personal Banking Representative</span> <br/> <span class="joblocation jobcity" id="583660290JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="583660290JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="583660290JDES3" itemprop="description"> <ul> <li> Daily operation and balancing of a $15000 cash drawer </li> <li> Processing deposits, withdrawals, payments </li> <li> Opened new accounts at the customer's request </li> <li> Accepted credit card and loan applications </li> <li> Nightly vault balancing</li> <li> Daily ATM processing.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC583660291" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC583660291"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_583660291_1_379951137" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="583660291SCHO1" itemprop="name"> Rockville High School</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="583660291GRYR1"> 06/1999</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="583660291DGRE1" itemprop="name"> High School Diploma</span> <span class="programline" id="583660291STUY1"> </span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="583660291SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="583660291SSTA1"> State</span> <span class="joblocation jobstate" id="583660291SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="583660291FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_PRIN583660293" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRIN583660293"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_583660293_1_379951139" style=" padding-top:0px; "> <div class="field singlecolumn" id="583660293FRFM1"> I enjoy face to face interaction with customers, whether through teller line work or account opening. With 15 years of banking experience, I have become knowledgeable in the daily operation of a bank branch.</div> </div> </div> <div class="section" id="SECTION_SKLL583660295" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL583660295"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_583660295_1_379951141" style=" padding-top:0px; "> <div class="field singlecolumn" id="583660295FRFM1"> ATM, opening and closing, credit, quality, routing, selling</div> </div> </div> </div>

BANKING

ASSISTANT MANAGER Career Overview Committed and motivated office professional with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Skill Highlights Professional and mature Strong interpersonal skills People-oriented Excellent work ethic Microsoft Office proficiency Meticulous attention to detail Problem resolution Excellent time management skills Schedule management Core Accomplishments Process Improvement   Oversaw implementation of instant issue datacard system which resulted in more cost-effective service. Data Organization   Improved office organization by compiling monthly sales and performance reports for employee evaluations using advanced Microsoft Excel functions. Training   Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results. Multitasking   Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment. Professional Experience Assistant Manager June 2014 to January 2015 Company Name － City , State Coach, motivate and develop staff; prepare disciplinary notes and performance evaluations Responsible for branch, vault, and ATM settlement daily and reconciling differences as needed Work at the greeter desk to greet members as they come in, direct them to the appropriate area of the branch, and schedule appointments Help to monitor and answer calls coming thru the call center Resolve customer issues in a timely manner. Serve as back up to the staff; running a teller drawer, opening account, processing loans Pull reports to track branch productivity and goals. Head Teller & Training Assistant March 2011 to May 2014 Company Name － City , State Ensure all policy and procedures are understood and followed by branch staff Responsible for branch, vault, and ATM settlement daily and reconciling differences as needed Ensure operational integrity of the branch by doing internal audits and following all branch security and compliance requirements Main manager in the branch to handle and resolve customer issues and escalate them if necessary to Assistant Manager and Branch Manager Contribute to the branch's sales goals by personally recognizing sales opportunities and referrals as well as coaching and motivating the tellers to achieve their goals. Coach, motivate and develop tellers; prepare disciplinary notes and performance evaluations Test new policies, procedures, and computer updates prior to rolling out company wide Train employees on new or revised policies, procedures, and computer updates Help to recognize and develop process improvements to make a more efficient environment State Farm Agent Staff September 2010 to March 2011 Company Name － City , State Process quotes and applications for auto, home, and life insurance. Assist policy holders with policy changes and maintenance. Recognize and discuss insurance needs with policy holders. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Organized files, developed spreadsheets, faxed reports and scanned documents. Retail Banking Branch Operations Manager April 2008 to September 2010 Company Name － City , State Manage the teller staff to ensure the teller line runs smoothly Ensure all transactions are processed accurately Ensure all policy / procedures are understood and followed Reconcile branch settlement differences Maintain branch cash control limits Balance the vault, ATM, and EDC machine on a daily basis Track and audit all negotiable items Ensure operational integrity of the bank by doing internal audits Resolve customer issues in a timely manner. Contribute to the branch's sales goals by personally recognizing sales opportunities and coaching / motivating the tellers. Counsel tellers, prepare disciplinary notes and performance evaluations Create / manage the schedule for the tellers. Senior Personal Banking Representative August 2003 to April 2008 Company Name － City , State Actively sell Sovereign Bank products and services Analyze and determine the financial needs of each customer Meet and exceed personal sales goals Open new accounts, process loan applications and close loans Demonstrate in depth knowledge of all consumer products and services Research and resolve customer issues in a timely manner. Education Bachelors of Science Degree : Criminal Justice , 2003 York College of Pennsylvania － City , State Minor in Criminalistics and Accounting Skills Proficient with most office equipment: fax machine, multi-functional device, multi-line phone, and Microsoft Office Possess exceptional organizational, analytical, and time management skills as well as the ability to multitask Self motivated Excellent work ethic

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME524762696" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_524762696_1_342699444" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="524762696FNAM1"> </span> <span> </span> <span class="field" id="524762696LNAM1"> ASSISTANT MANAGER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM524762698" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM524762698"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_524762698_1_342699452" style=" padding-top:0px; "> <div class="field singlecolumn" id="524762698FRFM1"> <p align="LEFT"> Committed and motivated office professional with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.</p> </div> </div> </div> <div class="section" id="SECTION_HILT524762699" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT524762699"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_524762699_1_342699453" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="524762699SKC11"> <ul> <li> Professional and mature</li> <li> Strong interpersonal skills</li> <li> People-oriented</li> <li> Excellent work ethic</li> </ul> <br/> <br/> <br/> <br/> </td> <td class="field twocol_2 charspace" id="524762699SKC21"> <ul> <li> Microsoft Office proficiency</li> <li> Meticulous attention to detail<font> </font> </li> <li> Problem resolution</li> <li> Excellent time management skills</li> <li> Schedule management<font> </font> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM524763799" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM524763799"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_524763799_1_342717095" style=" padding-top:0px; "> <div class="field singlecolumn" id="524763799FRFM1"> <p align="LEFT"> <i> Process Improvement</i>  </p> <ul> <li> Oversaw implementation of instant issue datacard system which resulted in more cost-effective service.</li> </ul> <p align="LEFT"> <i> Data Organization</i>  </p> <ul> <li> Improved office organization by compiling monthly sales and performance reports for employee evaluations using advanced Microsoft Excel functions.</li> </ul> <p align="LEFT"> <i> Training</i>  </p> <ul> <li> Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.</li> </ul> <p align="LEFT"> <i> Multitasking</i>  </p> <ul> <li> Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.</li> <br/> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR524762700" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR524762700"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_524762700_1_342699446" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="524762700JTIT1"> Assistant Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="524762700JSTD1"> June 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="524762700EDDT1"> January 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="524762700COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="524762700JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="524762700JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="524762700JDES1" itemprop="description"> <ul> <li> Coach, motivate and develop staff; prepare disciplinary notes and performance evaluations </li> <li> Responsible for branch, vault, and ATM settlement daily and reconciling differences as needed </li> <li> Work at the greeter desk to greet members as they come in, direct them to the appropriate area of the branch, and schedule appointments </li> <li> Help to monitor and answer calls coming thru the call center</li> <li> Resolve customer issues in a timely manner.</li> <li> Serve as back up to the staff; running a teller drawer, opening account, processing loans </li> <li> Pull reports to track branch productivity and goals.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_524762700_2_342699447" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="524762700JTIT2"> Head Teller &amp; Training Assistant</span> <br/> <span> <span class="jobdates" format="%B %Y" id="524762700JSTD2"> March 2011</span> <span> to </span> <span class="jobdates" format="%B %Y" id="524762700EDDT2"> May 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="524762700COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="524762700JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="524762700JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="524762700JDES2" itemprop="description"> <ul> <li> Ensure all policy and procedures are understood and followed by branch staff </li> <li> Responsible for branch, vault, and ATM settlement daily and reconciling differences as needed </li> <li> Ensure operational integrity of the branch by doing internal audits and following all branch security and compliance requirements </li> <li> Main manager in the branch to handle and resolve customer issues and escalate them if necessary to Assistant Manager and Branch Manager </li> <li> Contribute to the branch's sales goals by personally recognizing sales opportunities and referrals as well as coaching and motivating the tellers to achieve their goals.</li> <li> Coach, motivate and develop tellers; prepare disciplinary notes and performance evaluations </li> <li> Test new policies, procedures, and computer updates prior to rolling out company wide </li> <li> Train employees on new or revised policies, procedures, and computer updates </li> <li> Help to recognize and develop process improvements to make a more efficient environment </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_524762700_3_342699448" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="524762700JTIT3"> State Farm Agent Staff</span> <br/> <span> <span class="jobdates" format="%B %Y" id="524762700JSTD3"> September 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="524762700EDDT3"> March 2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="524762700COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="524762700JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="524762700JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="524762700JDES3" itemprop="description"> <ul> <li> Process quotes and applications for auto, home, and life insurance.</li> <li> Assist policy holders with policy changes and maintenance.</li> <li> Recognize and discuss insurance needs with policy holders.</li> <li> Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.</li> <li> Organized files, developed spreadsheets, faxed reports and scanned documents.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_524762700_4_342699449" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="524762700JTIT4"> Retail Banking Branch Operations Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="524762700JSTD4"> April 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="524762700EDDT4"> September 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="524762700COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="524762700JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="524762700JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="524762700JDES4" itemprop="description"> <ul> <li> Manage the teller staff to ensure the teller line runs smoothly </li> <li> Ensure all transactions are processed accurately </li> <li> Ensure all policy / procedures are understood and followed </li> <li> Reconcile branch settlement differences Maintain branch cash control limits Balance the vault, ATM, and EDC machine on a daily basis </li> <li> Track and audit all negotiable items </li> <li> Ensure operational integrity of the bank by doing internal audits </li> <li> Resolve customer issues in a timely manner.</li> <li> Contribute to the branch's sales goals by personally recognizing sales opportunities and coaching / motivating the tellers.</li> <li> Counsel tellers, prepare disciplinary notes and performance evaluations </li> <li> Create / manage the schedule for the tellers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_524762700_5_342699450" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="524762700JTIT5"> Senior Personal Banking Representative</span> <br/> <span> <span class="jobdates" format="%B %Y" id="524762700JSTD5"> August 2003</span> <span> to </span> <span class="jobdates" format="%B %Y" id="524762700EDDT5"> April 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="524762700COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="524762700JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="524762700JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="524762700JDES5" itemprop="description"> <ul> <li> Actively sell Sovereign Bank products and services </li> <li> Analyze and determine the financial needs of each customer </li> <li> Meet and exceed personal sales goals </li> <li> Open new accounts, process loan applications and close loans </li> <li> Demonstrate in depth knowledge of all consumer products and services </li> <li> Research and resolve customer issues in a timely manner.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC524762701" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC524762701"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_524762701_1_342699451" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="524762701DGRE1" itemprop="name"> Bachelors of Science Degree</span> <span> : </span> <span class="programline" dependency="STUY" id="524762701STUY1"> Criminal Justice</span> <span> , </span> <span class="jobdates" id="524762701GRYR1"> 2003</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="524762701SCHO1" itemprop="name"> York College of Pennsylvania</span> <span> － </span> <span class="joblocation jobcity" id="524762701SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="524762701SSTA1"> State</span> <span class="joblocation jobstate" id="524762701SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="524762701FRFM1"> <p align="LEFT"> Minor in Criminalistics and Accounting</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL524762710" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL524762710"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_524762710_1_342699454" style=" padding-top:0px; "> <div class="field singlecolumn" id="524762710FRFM1"> <ul> <br/> <li> Proficient with most office equipment: fax machine, multi-functional device, multi-line phone, and Microsoft Office</li> <li> Possess exceptional organizational, analytical, and time management skills as well as the ability to multitask</li> <li> Self motivated</li> <li> Excellent work ethic</li> <br/> <br/> </ul> </div> </div> </div> </div>

BANKING

CUSTOMER SERVICE REPRESENTATIVE Professional Summary Office professional with an extensive background of more than twelve years of Customer Service, Account Manager and Office Administrative Support. Exude strong and excellent communications skills and creative support with team-building and the ability work independently. I adapt to change quickly and motivate staff to ensure a smooth workflow and increased productivity. Skills Typing 55 wpm/Ten-Key 10500 kspm Microsoft Office (Word, Excel, Outlook) Data Entry/Customer Liaison/Support Agency Management System (AMS, 360, Sagitata) The Agency Manager (TAM) Applied System CRM Software Systems Quick learner Work History Customer Service Representative 09/2017 to Current Company Name – City , State Provide customer support to accounts, track orders, provided price quotes, order changes and/or cancellations. Identify customers' needs, research issue and complaints with problem solving for resolution. Assist to ensure professional and exceptional customer service with products inquiry and online services. Document account and conversation during inbound and outbound calls in call center environment. Owner 01/2015 to 09/2017 Company Name – City , State Responsible for day-to-day operations of online retail store, including sales, stock and resource management. Develop social media strategy and set goals to increase brand awareness and  engagement. Maintained online storefront and social media platforms with new products and marketing sales promotions. Commercial/Personal Lines Account Manager 03/2014 to 01/2015 Company Name – City , State Temporary assignment ended March 214 - Jan.  Processed Certificates of Insurance for heavy contractor's, service and retail risk for commercial Line policies Verified and explained Commercial Insurnace policy coverages' and issued renewals  Processed endorsements, cancellations, and reinstatements of policies and file claims with carrier  Followed-Up on policy change request issued by carriers and/or sub agents. Insurance Customer Associate 02/2011 to 10/2013 Company Name – City , State Office location closed Feb.011- Oct. 2013 Provided customer service for retail brokerage firm as an inbound call center representative to new and existing policyholders and agents. File claims and submit loss reports to carrier's  Explain insurance coverage and eligibility requirements for non-standard auto policies  Processed policy changes (endorsements, cancellations, and reinstatements) and issued DMV vehicle registrations  Issued auto insurance ID cards, accept and applied monthly payments to policy premiums. Insurance Agent/Producer 02/2009 to 11/2009 Company Name – City , State Reviewed rates in a competitive markets for qualifying customers with various insurance carriers. Advertised business product brochures and distributed to potential customers. Updated client information for policy changes for clients including name, address and coverage. Market multiple lines of business such as Commercial and Personal Lines, Ocean Marine, and Workers' Compensation. Commercial Lines Underwriter 02/2008 to 06/2008 Company Name – City , State Processed and analyzed Commercial insurance applications, rated and provided quotes Followed underwriting guidelines to determine risk exposure and eligibility Requested loss run reports and issued certificates of insurance from carrier systems Conducted policy changes for clients and ensured all information was accurate Processed binders, endorsements, cancellations, reinstatements and policy renewals. Commercial Lines Underwriting Supervisor Company Name – City , State Company relocated out of state June 206 - Oct. 2007 Supervised 7-Employees, approved employees time sheets and requests for time off to ensure a smooth workflow Assisted account managers, sub-agents/and or brokers with customer complaints and resolutions Reviewed and analyzed risk for Commercial CGL and Workers' Comp new business applications and renewals with solid understanding of industry regulations and carrier guidelines Researched various markets for competitive pricing from multiple insurance carriers. Education Diploma : Data Entry Specialists 1995 Eldorado College - City , State S.E.L.F High School - City , State Skills Ten-Key, Administrative Skills, Agency, brochures, call center, competitive, CA, CRM, client, clients, Customer Liaison, customer service, customer support, Data Entry, Insurance, Market, marketing sales, Excel, Microsoft Office, Office, Outlook, Word, Oct, policies, pricing, problem solving, research, retail, sales, Securities, social media platforms, strategy, Typing 55 wpm, underwriting, workflow Accomplishments Telephone Service Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction. Customer Service Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. Handled guest complaints, maintaining a positive dining experience for all rest.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAMEa10dbc20-50d7-4948-8169-1017295bd596" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_a10dbc20-50d7-4948-8169-1017295bd596_1_78c27c89-97a3-40c2-9261-bf5234214c02" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="a10dbc20-50d7-4948-8169-1017295bd596FNAM1"> </span> <span> </span> <span class="field lName" id="a10dbc20-50d7-4948-8169-1017295bd596LNAM1"> CUSTOMER SERVICE REPRESENTATIVE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM18495222-23c7-4c47-a1ba-b00e20236c8a" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM18495222-23c7-4c47-a1ba-b00e20236c8a"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_18495222-23c7-4c47-a1ba-b00e20236c8a_1_faa482fb-c44c-4095-97d7-5db89ba44de5" style="padding-top:0px;"> <div class="field singlecolumn" id="18495222-23c7-4c47-a1ba-b00e20236c8aFRFM1"> <p> Office professional with an extensive background of more than twelve years of Customer Service, Account Manager and Office Administrative Support. Exude strong and excellent communications skills and creative support with team-building and the ability work independently. I adapt to change quickly and motivate staff to ensure a smooth workflow and increased productivity.</p> </div> </div> </div> <div class="section" id="SECTION_HILT0bffb003-6a56-459a-9b74-8018f4d8ab69" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT0bffb003-6a56-459a-9b74-8018f4d8ab69"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_0bffb003-6a56-459a-9b74-8018f4d8ab69_1_bf6bd904-6f16-43b3-9639-704ccb4c41c1" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="0bffb003-6a56-459a-9b74-8018f4d8ab69SKC11"> <ul> <li> Typing 55 wpm/Ten-Key 10500 kspm</li> <li> Microsoft Office (Word, Excel, Outlook)</li> <li> Data Entry/Customer Liaison/Support</li> <li> Agency Management System (AMS, 360, Sagitata)</li> <li> The Agency Manager (TAM) Applied System</li> <li> CRM Software Systems</li> <li> Quick learner</li> </ul> </td> <td class="field twocol_2" id="0bffb003-6a56-459a-9b74-8018f4d8ab69SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR324088a4-fe0c-4002-a64c-5e6d5e0e582f" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR324088a4-fe0c-4002-a64c-5e6d5e0e582f"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_324088a4-fe0c-4002-a64c-5e6d5e0e582f_1_4bb4530b-e3fd-4f83-9f84-d28ade8b7690" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJTIT1"> Customer Service Representative</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJSTD1"> 09/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fEDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fCOMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJDES1" itemprop="description"> <ul> <li> Provide customer support to accounts, track orders, provided price quotes, order changes and/or cancellations.</li> <li> Identify customers' needs, research issue and complaints with problem solving for resolution.</li> <li> Assist to ensure professional and exceptional customer service with products inquiry and online services.</li> <li> Document account and conversation during inbound and outbound calls in call center environment.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_324088a4-fe0c-4002-a64c-5e6d5e0e582f_2_7978832c-afa3-4e9a-acf3-442b5d45c3ff" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJTIT2"> Owner</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJSTD2"> 01/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fEDDT2"> 09/2017</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fCOMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJDES2" itemprop="description"> <ul> <li> Responsible for day-to-day operations of online retail store, including sales, stock and resource management.</li> <li> Develop social media strategy and set goals to increase brand awareness and  engagement.</li> <li> Maintained online storefront and social media platforms with new products and marketing sales promotions.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_324088a4-fe0c-4002-a64c-5e6d5e0e582f_3_be72dbc2-9039-4230-a5e4-32c19188a421" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJTIT3"> Commercial/Personal Lines Account Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJSTD3"> 03/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fEDDT3"> 01/2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fCOMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJDES3" itemprop="description"> <ul> <li> Temporary assignment ended March 214 - Jan.</li> <li>  Processed Certificates of Insurance for heavy contractor's, service and retail risk for commercial Line policies</li> <li> Verified and explained Commercial Insurnace policy coverages' and issued renewals </li> <li> Processed endorsements, cancellations, and reinstatements of policies and file claims with carrier </li> <li> Followed-Up on policy change request issued by carriers and/or sub agents.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_324088a4-fe0c-4002-a64c-5e6d5e0e582f_4_ea1f35b4-ecb2-4bd9-8714-458b818eedb2" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJTIT4"> Insurance Customer Associate</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJSTD4"> 02/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fEDDT4"> 10/2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fCOMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJDES4" itemprop="description"> <ul> <li> Office location closed Feb.011- Oct.</li> <li> 2013 Provided customer service for retail brokerage firm as an inbound call center representative to new and existing policyholders and agents.</li> <li> File claims and submit loss reports to carrier's </li> <li> Explain insurance coverage and eligibility requirements for non-standard auto policies </li> <li> Processed policy changes (endorsements, cancellations, and reinstatements) and issued DMV vehicle registrations </li> <li> Issued auto insurance ID cards, accept and applied monthly payments to policy premiums.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_324088a4-fe0c-4002-a64c-5e6d5e0e582f_5_32e5c4f4-38a5-41ee-8dd5-92005499095d" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJTIT5"> Insurance Agent/Producer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJSTD5"> 02/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fEDDT5"> 11/2009</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fCOMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJDES5" itemprop="description"> <ul> <li> Reviewed rates in a competitive markets for qualifying customers with various insurance carriers.</li> <li> Advertised business product brochures and distributed to potential customers.</li> <li> Updated client information for policy changes for clients including name, address and coverage.</li> <li> Market multiple lines of business such as Commercial and Personal Lines, Ocean Marine, and Workers' Compensation.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_324088a4-fe0c-4002-a64c-5e6d5e0e582f_6_71362a5e-be1b-4434-bb7a-aa29944cdab6" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJTIT6"> Commercial Lines Underwriter</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJSTD6"> 02/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fEDDT6"> 06/2008</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fCOMP6" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJSTA6" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJDES6" itemprop="description"> <ul> <li> Processed and analyzed Commercial insurance applications, rated and provided quotes Followed underwriting guidelines to determine risk exposure and eligibility Requested loss run reports and issued certificates of insurance from carrier systems Conducted policy changes for clients and ensured all information was accurate Processed binders, endorsements, cancellations, reinstatements and policy renewals.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_324088a4-fe0c-4002-a64c-5e6d5e0e582f_7_efaedd85-90d7-4910-9082-09bf87c7e374" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJTIT7"> Commercial Lines Underwriting Supervisor</span> <span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fCOMP7" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJSTA7" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="324088a4-fe0c-4002-a64c-5e6d5e0e582fJDES7" itemprop="description"> <ul> <li> Company relocated out of state June 206 - Oct.</li> <li> 2007 Supervised 7-Employees, approved employees time sheets and requests for time off to ensure a smooth workflow Assisted account managers, sub-agents/and or brokers with customer complaints and resolutions Reviewed and analyzed risk for Commercial CGL and Workers' Comp new business applications and renewals with solid understanding of industry regulations and carrier guidelines Researched various markets for competitive pricing from multiple insurance carriers.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC42f98fc4-882f-4366-b66d-ca3dc62bb74f" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC42f98fc4-882f-4366-b66d-ca3dc62bb74f"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_42f98fc4-882f-4366-b66d-ca3dc62bb74f_1_7c07fcd1-c230-4874-8e1d-59f72271adfc" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="42f98fc4-882f-4366-b66d-ca3dc62bb74fDGRE1" itemprop="name"> Diploma</span> <span> : </span> <span class="programline" id="42f98fc4-882f-4366-b66d-ca3dc62bb74fSTUY1"> Data Entry Specialists</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="42f98fc4-882f-4366-b66d-ca3dc62bb74fGRYR1"> 1995</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="42f98fc4-882f-4366-b66d-ca3dc62bb74fSCHO1" itemprop="name"> Eldorado College</span> <span> </span> <span> - </span> <span class="joblocation jobcity" id="42f98fc4-882f-4366-b66d-ca3dc62bb74fSCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="42f98fc4-882f-4366-b66d-ca3dc62bb74fSSTA1"> State</span> </span> <span class="paddedline"> <span class="field" id="42f98fc4-882f-4366-b66d-ca3dc62bb74fGRPA1"> </span> </span> <span class="field" id="42f98fc4-882f-4366-b66d-ca3dc62bb74fFRFM1"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_42f98fc4-882f-4366-b66d-ca3dc62bb74f_2_9cf3db91-0eca-4082-aff0-9bcf0d7f7aa0" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="42f98fc4-882f-4366-b66d-ca3dc62bb74fSCHO2" itemprop="name"> S.E.L.F High School</span> <span> </span> <span> - </span> <span class="joblocation jobcity" id="42f98fc4-882f-4366-b66d-ca3dc62bb74fSCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="42f98fc4-882f-4366-b66d-ca3dc62bb74fSSTA2"> State</span> </span> <span class="field" id="42f98fc4-882f-4366-b66d-ca3dc62bb74fFRFM2"> </span> </div> </div> </div> <div class="section" id="SECTION_SKLLecde6df7-c740-43ca-a414-7617f705c767" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLLecde6df7-c740-43ca-a414-7617f705c767"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_ecde6df7-c740-43ca-a414-7617f705c767_1_fb25116e-e417-4abf-96f0-d2fb079dc946" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="ecde6df7-c740-43ca-a414-7617f705c767FRFM1"> Ten-Key, Administrative Skills, Agency, brochures, call center, competitive, CA, CRM, client, clients, Customer Liaison, customer service, customer support, Data Entry, Insurance, Market, marketing sales, Excel, Microsoft Office, Office, Outlook, Word, Oct, policies, pricing, problem solving, research, retail, sales, Securities, social media platforms, strategy, Typing 55 wpm, underwriting, workflow</div> </div> </div> <div class="section" id="SECTION_ACCM92ab6cfd-7f19-4f46-ab4e-e156465e8db4" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM92ab6cfd-7f19-4f46-ab4e-e156465e8db4"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_92ab6cfd-7f19-4f46-ab4e-e156465e8db4_1_92a7a94e-41c7-46fb-8eee-325279d97276" style="padding-top:0px;"> <div class="field singlecolumn" id="92ab6cfd-7f19-4f46-ab4e-e156465e8db4FRFM1"> <ul> <li> <em> Telephone Service</em> <br/> Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.</li> <li> <em> Customer Service</em> <br/> <font color="#0000FF"> Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. </font> <br/> <font color="#0000FF"> Handled guest complaints, maintaining a positive dining experience for all rest.</font> </li> </ul> </div> </div> </div> </div>

BANKING

REGISTERED CLIENT SERVICE ASSOCIATE Summary To obtain a position where my years of experience in the client support environment and proven track record of maintaining and developing new businesses can be fully utilized. Results-oriented, high-energy, hands-on professional, with a successful record of accomplishments in client support. Major strengths include strong leadership, excellent communication skills, strong team player, attention to detail, compliance in all regulated environment and supervisory skills. Skills Microsoft Word for Windows, Excel, Power Point, Access, Adobe PageMaker 6.5, Adobe Photoshop, Dreamweaver, Visio, Unix, Oracle 9i and Developer 2000. Experience Registered Client Service Associate 06/2012 to Current Company Name City , State Serve as primary contact to investment clients and prospects. Provide all operational services and support for client accounts. Provide Financial Advisors with presentations and seminars, aide in the implementation of marketing materials for prospects. Referring clients to other lines of banking division to enhance the relationship. Work with Financial Advisors to efficiently manage their book of business to increase their revenue for the bank. Conduct monthly audits to make sure that client objectives are in consideration with the investments being offered by the brokers. Work directly with the Financial Advisors to manage their book of business worth 40 million. Relationship Banker II 06/2004 to 06/2012 Company Name City , State Serve as primary contact to retail, commercial, and prospect clients. New account opening and cross sale of other banking products and services. Referring identified client needs to other lines of banking divisions. Proactively cold calling the clients to introduce the new products and services to increase branch revenue. Conduct meetings with commercial bankers and introduce the banking products to the commercial clients to enhance the banking relationship. Accomplishments. Ranked in top 10 among 82 reps for 7 straight years, exceeding sales quotas a month. Winner of best sales representative of the year reward 3 straight years and first quarter in 2011. Increased branch non-interest income by 10% with the sale of banking products and excellent client service skills. Increased the loan portfolio for the branch by $800,000 within 7 months. Increased net deposit portfolio for the branch by $1.7 million for the quarter by proven sales skills. Training new hires and branch personals to be experts in their job performance to be successful in the company. Private Banker 01/2003 to 01/2004 Company Name City , State Conduct outside sales calls to bring in new business. Performing operational tasks of the branch that includes reconciliation and monitoring of Federal Reserve account. Opening new consumer, business accounts and creating CIF's, entering new accounts in the system using Impact. Performing many tasks using Impact such as change of address, customer account information, posting stop payments, and loan information. Assisted in reception handling high volume customer calls. Technical Writer/ Web Developer 01/2000 to 01/2002 Company Name City , State Responsibilities include creating, editing and verifying product and service documentation. Documentation types include: hardware and software user and service manuals, online help and tutorials, programming/configuration/installation documents, requirement documents and reference documents. Work out various researches for giving the accurate description of the erection, installation, removal as well as maintenance of different genres of hardware. Supply wiring figures outlines along with part breakdown sketches for illustrations. Scripting interactive on-line help and tutorial packages. Installation and maintenance of computer, security, and telecommunications systems. Education and Training B.S : Computer Information Systems 2001 Strayer University Computer Information Systems 1997 Northern Virginia Community College DBA Training, Completed First DBA exam in India Series 7-General Securities Registered Representative 2016 Skills Dreamweaver, Adobe PageMaker 6.5, Adobe Photoshop, banking, book, cold calling, hardware, client, clients, DBA, Documentation, editing, Financial, investments, marketing materials, meetings, Access, Excel, Power Point, Windows, Microsoft Word, online help, Oracle 9, Developer 2000, outside sales, presentations, programming, reception, requirement, retail, sales skills, sales, Securities, seminars, Scripting, telecommunications, Unix, Visio, wiring

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME952256399" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_952256399_1_627759064" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="952256399FNAM1"> </span> <span> </span> <span class="field lName" id="952256399LNAM1"> REGISTERED CLIENT SERVICE ASSOCIATE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM952256403" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM952256403"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952256403_1_627759074" style="padding-top:0px;"> <div class="field singlecolumn" id="952256403FRFM1"> To obtain a position where my years of experience in the client support environment and proven track record of maintaining and developing new businesses can be fully utilized. Results-oriented, high-energy, hands-on professional, with a successful record of accomplishments in client support. Major strengths include strong leadership, excellent communication skills, strong team player, attention to detail, compliance in all regulated environment and supervisory skills.</div> </div> </div> <div class="section" id="SECTION_HILT952256405" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT952256405"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952256405_1_627759076" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="952256405SKC11"> Microsoft Word for Windows, Excel, Power Point, Access, Adobe PageMaker 6.5, Adobe Photoshop, Dreamweaver, Visio, Unix, Oracle 9i and Developer 2000.</td> <td class="field twocol_2" id="952256405SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR952256401" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR952256401"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952256401_1_627759067" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952256401JTIT1"> Registered Client Service Associate</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="952256401JSTD1"> 06/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="952256401EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952256401COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="952256401JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="952256401JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="952256401JDES1" itemprop="description"> <ul> <li> Serve as primary contact to investment clients and prospects.</li> <li> Provide all operational services and support for client accounts.</li> <li> Provide Financial Advisors with presentations and seminars, aide in the implementation of marketing materials for prospects.</li> <li> Referring clients to other lines of banking division to enhance the relationship.</li> <li> Work with Financial Advisors to efficiently manage their book of business to increase their revenue for the bank.</li> <li> Conduct monthly audits to make sure that client objectives are in consideration with the investments being offered by the brokers.</li> <li> Work directly with the Financial Advisors to manage their book of business worth 40 million.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952256401_2_627759068" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952256401JTIT2"> Relationship Banker II</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="952256401JSTD2"> 06/2004</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="952256401EDDT2"> 06/2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952256401COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="952256401JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="952256401JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="952256401JDES2" itemprop="description"> <ul> <li> Serve as primary contact to retail, commercial, and prospect clients.</li> <li> New account opening and cross sale of other banking products and services.</li> <li> Referring identified client needs to other lines of banking divisions.</li> <li> Proactively cold calling the clients to introduce the new products and services to increase branch revenue.</li> <li> Conduct meetings with commercial bankers and introduce the banking products to the commercial clients to enhance the banking relationship.</li> <li> Accomplishments.</li> <li> Ranked in top 10 among 82 reps for 7 straight years, exceeding sales quotas a month.</li> <li> Winner of best sales representative of the year reward 3 straight years and first quarter in 2011.</li> <li> Increased branch non-interest income by 10% with the sale of banking products and excellent client service skills.</li> <li> Increased the loan portfolio for the branch by $800,000 within 7 months.</li> <li> Increased net deposit portfolio for the branch by $1.7 million for the quarter by proven sales skills.</li> <li> Training new hires and branch personals to be experts in their job performance to be successful in the company.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952256401_3_627759069" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952256401JTIT3"> Private Banker</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="952256401JSTD3"> 01/2003</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="952256401EDDT3"> 01/2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952256401COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="952256401JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="952256401JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="952256401JDES3" itemprop="description"> <ul> <li> Conduct outside sales calls to bring in new business.</li> <li> Performing operational tasks of the branch that includes reconciliation and monitoring of Federal Reserve account.</li> <li> Opening new consumer, business accounts and creating CIF's, entering new accounts in the system using Impact.</li> <li> Performing many tasks using Impact such as change of address, customer account information, posting stop payments, and loan information.</li> <li> Assisted in reception handling high volume customer calls.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952256401_4_627759070" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952256401JTIT4"> Technical Writer/ Web Developer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="952256401JSTD4"> 01/2000</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="952256401EDDT4"> 01/2002</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952256401COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="952256401JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="952256401JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="952256401JDES4" itemprop="description"> <ul> <li> Responsibilities include creating, editing and verifying product and service documentation.</li> <li> Documentation types include: hardware and software user and service manuals, online help and tutorials, programming/configuration/installation documents, requirement documents and reference documents.</li> <li> Work out various researches for giving the accurate description of the erection, installation, removal as well as maintenance of different genres of hardware.</li> <li> Supply wiring figures outlines along with part breakdown sketches for illustrations.</li> <li> Scripting interactive on-line help and tutorial packages.</li> <li> Installation and maintenance of computer, security, and telecommunications systems.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC952256402" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC952256402"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952256402_1_627759072" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="952256402DGRE1" itemprop="name"> B.S</span> <span> : </span> <span class="programline" id="952256402STUY1"> Computer Information Systems</span> <span class="datesWrapper"> <span class="jobdates" id="952256402GRYR1"> 2001</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="952256402SCHO1" itemprop="name"> Strayer University</span> </span> <span class="paddedline"> <span class="field" id="952256402FRFM1"> Computer Information Systems</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952256402_2_627759073" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="952256402DGRE2" itemprop="name"> </span> <span class="programline" id="952256402STUY2"> </span> <span class="datesWrapper"> <span class="jobdates" id="952256402GRYR2"> 1997</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="952256402SCHO2" itemprop="name"> Northern Virginia Community College</span> </span> <span class="paddedline"> <span class="field" id="952256402FRFM2"> DBA Training, Completed First DBA exam in India</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952256402_3_627765055" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="952256402DGRE3" itemprop="name"> </span> <span class="programline" id="952256402STUY3"> Series 7-General Securities Registered Representative</span> <span class="datesWrapper"> <span class="jobdates" id="952256402GRYR3"> 2016</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="952256402SCHO3" itemprop="name"> </span> </span> <span class="paddedline"> <span class="field" id="952256402FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL952256406" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL952256406"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952256406_1_627759077" style="padding-top:0px;"> <div class="field singlecolumn" id="952256406FRFM1"> Dreamweaver, Adobe PageMaker 6.5, Adobe Photoshop, banking, book, cold calling, hardware, client, clients, DBA, Documentation, editing, Financial, investments, marketing materials, meetings, Access, Excel, Power Point, Windows, Microsoft Word, online help, Oracle 9, Developer 2000, outside sales, presentations, programming, reception, requirement, retail, sales skills, sales, Securities, seminars, Scripting, telecommunications, Unix, Visio, wiring</div> </div> </div> </div>

BANKING

TRAINING ASSISTANT Summary Project Management and special events Training, curriculum development, needs assessments Outside sales, recruitment and marketing Non-profit management and office administration Experience Training Assistant Jan 2008 to Current Company Name － City , State Develop and implement projects which create a positive presentation of ProEquities. Analyze and develop solutions for internal processes Coordinate and implement logistics for training events Coordinate the BDU Scholarship program Provide duties such as the maintenance of databases, preparation of PowerPoint presentations, spreadsheets, editing, mail merge and special project reports Field all incoming phone calls for ProEquities; greet guests. Market Game Coordinator/Office Manager Jan 2005 to Jan 2007 Company Name － City , State Organized and maintained Alabama Stock Market Game activities Coordinated teacher recruitment and workshops - Provide technical support and communication to teachers Coordinated stockbroker mentor program Promoted programs through correspondence, workshops and public speaking Coordinated day-to day office activity Provide support to fund development, client service, marketing, financial reporting and special projects Assist in bookkeeping activities. Advertising Administrator Jan 2003 to Jan 2004 Company Name － City , State Ensured compliance of company policy for Yellow Page and White Page directory advertising Addressed and resolved company wide directory listing issues Coordinated acquisition, distribution and billing of inventory of financial center merchandising hardware and graphics for over 700 financial centers throughout eight-state area Provided accounts receivable and payable tasks and general ledger account reconcilement for directory advertising, merchandising hardware, graphics and holiday signs Coordinated design, job biding and distribution of financial center signage. Director Jan 2001 to Jan 2003 Company Name － City , State Provided oversight for non-credit training programs.- Conducted needs assessments Formulated and implemented marketing strategies and materials for non-credit continuing education courses Developed of instructional strategy and design for new programs and evaluation of existing programs/courses Developed customized, industry-specific curriculum based on needs of client/community Recruited, developed and supervised instructors Managed, created and maintained databases for targeted mailing Provided oversight for management of registration, revenues, program implementation, record retention, and student recruitment and maintenance of quality educational standards. Workforce Development Specialist / Continuing Education Coordinator Jan 1998 to Jan 2001 Company Name － City , State Served as project manager of Workforce Development Center activities Developed customized, industry-specific curriculum based on needs of the client/community Developed and delivered training to corporate clients and community Developed and maintained relationships with various constituents - Conducted needs assessments Formulated and implemented marketing strategies and materials for non-credit continuing education courses Managed development of instructional strategy and design for conferences, certificate programs and courses Recruited, developed and supervised instructors Managed, created and maintained databases for targeted mailing Managed registration, program offerings, student recruitment and quality educational standards. Executive Director Jan 1996 to Jan 1998 Company Name － City , State Developed and maintained relationships in banking community Served as spokesperson and liaison to affiliate colleges and the public Recruited and supervised office staff, and instructors Developed and implemented instructor and volunteer training Implemented delivery of educational curriculum and served as student advisor Administered annual budget and maintained financial records Developed and managed marketing plans and quarterly statewide promotional publications Directed Birmingham Chapter into statewide consolidation process. Territory Manager Jan 1994 to Jan 1996 Company Name － City , State Developed and maintained relationships with new and existing accounts Developed and maintained community contacts through job fairs, presentations and civic involvement Assisted in employee recruitment, placement and orientation ERC (Employee Recognition Committee), PROEQUITIES-Chairman BOY SCOUTS OF AMERICA - VULCAN DISTRICT COMMITTEE - Marketing Director BOY SCOUTS OF AMERICA - VULCAN DISTRICT - Certified Trainer of Adult Leadership CAHABA GIRL SCOUT COUNCIL - Field Executive, Certified Trainer of Adult Leadership BIRMINGHAM AREA COUNCIL OF CAMPFIRE - Recruitment Coordinator BIG BROTHERS/BIG SISTERS OF Tift Area - Caseworker/PR Assistant. Education Bachelor of Arts Degree , Public Relations/Speech Communication Journalism AUBURN UNIVERSITY － City , State Public Relations/Speech Communication Journalism Completed Certificate Program in Project Management UNIVERSITY OF ALABAMA AT BIRMINGHAM － City , State Interests ZENGER MILLER TRAINING - Certified Facilitator BIRMINGHAM FESTIVAL OF ARTS - Chair of Volunteer Coordination, Co-Chair of Educational Event Skills accounts receivable, advertising, banking, billing, bookkeeping, budget, hardware, conferences, COUNCIL, credit, client, clients, databases, delivery, editing, financial, financial reporting, general ledger, graphics, instructor, inventory, Leadership, logistics, Director, marketing strategies, marketing plans, marketing, Market, materials, mentor, merchandising, mail, office, PowerPoint presentations, Page, presentations, PR, processes, Project Management, public speaking, publications, quality, Recruitment, spreadsheets, strategy, teacher, technical support, phone, Trainer, training programs, workshops Additional Information ZENGER MILLER TRAINING - Certified Facilitator BIRMINGHAM FESTIVAL OF ARTS - Chair of Volunteer Coordination, Co-Chair of Educational Event

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME552415492" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_552415492_1_360248651" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field fName" id="552415492FNAM1"> </span> <span> </span> <span class="field" id="552415492LNAM1"> TRAINING ASSISTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM552415494" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM552415494"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_552415494_1_360248664" style=" padding-top:0px; "> <div class="field singlecolumn" id="552415494FRFM1"> Project Management and special events Training, curriculum development, needs assessments Outside sales, recruitment and marketing Non-profit management and office administration</div> </div> </div> <div class="section" id="SECTION_HILT552415495" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM552417202" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR552415496" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR552415496"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_552415496_1_360248653" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="552415496JTIT1"> Training Assistant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="552415496JSTD1"> Jan 2008</span> <span> to </span> <span class="jobdates" format="%b %Y" id="552415496EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="552415496COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="552415496JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="552415496JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="552415496JDES1" itemprop="description"> <ul> <li> Develop and implement projects which create a positive presentation of ProEquities.</li> <li> Analyze and develop solutions for internal processes Coordinate and implement logistics for training events Coordinate the BDU Scholarship program Provide duties such as the maintenance of databases, preparation of PowerPoint presentations, spreadsheets, editing, mail merge and special project reports Field all incoming phone calls for ProEquities; greet guests.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_552415496_2_360248654" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="552415496JTIT2"> Market Game Coordinator/Office Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="552415496JSTD2"> Jan 2005</span> <span> to </span> <span class="jobdates" format="%b %Y" id="552415496EDDT2"> Jan 2007</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="552415496COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="552415496JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="552415496JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="552415496JDES2" itemprop="description"> <ul> <li> Organized and maintained Alabama Stock Market Game activities Coordinated teacher recruitment and workshops - Provide technical support and communication to teachers Coordinated stockbroker mentor program Promoted programs through correspondence, workshops and public speaking Coordinated day-to day office activity Provide support to fund development, client service, marketing, financial reporting and special projects Assist in bookkeeping activities.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_552415496_3_360248655" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="552415496JTIT3"> Advertising Administrator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="552415496JSTD3"> Jan 2003</span> <span> to </span> <span class="jobdates" format="%b %Y" id="552415496EDDT3"> Jan 2004</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="552415496COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="552415496JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="552415496JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="552415496JDES3" itemprop="description"> <ul> <li> Ensured compliance of company policy for Yellow Page and White Page directory advertising Addressed and resolved company wide directory listing issues Coordinated acquisition, distribution and billing of inventory of financial center merchandising hardware and graphics for over 700 financial centers throughout eight-state area Provided accounts receivable and payable tasks and general ledger account reconcilement for directory advertising, merchandising hardware, graphics and holiday signs Coordinated design, job biding and distribution of financial center signage.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_552415496_4_360248656" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="552415496JTIT4"> Director</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="552415496JSTD4"> Jan 2001</span> <span> to </span> <span class="jobdates" format="%b %Y" id="552415496EDDT4"> Jan 2003</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="552415496COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="552415496JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="552415496JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="552415496JDES4" itemprop="description"> <ul> <li> Provided oversight for non-credit training programs.- Conducted needs assessments Formulated and implemented marketing strategies and materials for non-credit continuing education courses Developed of instructional strategy and design for new programs and evaluation of existing programs/courses Developed customized, industry-specific curriculum based on needs of client/community Recruited, developed and supervised instructors Managed, created and maintained databases for targeted mailing Provided oversight for management of registration, revenues, program implementation, record retention, and student recruitment and maintenance of quality educational standards.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_552415496_5_360248657" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="552415496JTIT5"> Workforce Development Specialist / Continuing Education Coordinator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="552415496JSTD5"> Jan 1998</span> <span> to </span> <span class="jobdates" format="%b %Y" id="552415496EDDT5"> Jan 2001</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="552415496COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="552415496JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="552415496JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="552415496JDES5" itemprop="description"> <ul> <li> Served as project manager of Workforce Development Center activities Developed customized, industry-specific curriculum based on needs of the client/community Developed and delivered training to corporate clients and community Developed and maintained relationships with various constituents - Conducted needs assessments Formulated and implemented marketing strategies and materials for non-credit continuing education courses Managed development of instructional strategy and design for conferences, certificate programs and courses Recruited, developed and supervised instructors Managed, created and maintained databases for targeted mailing Managed registration, program offerings, student recruitment and quality educational standards.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_552415496_6_360248660" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="552415496JTIT6"> Executive Director</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="552415496JSTD6"> Jan 1996</span> <span> to </span> <span class="jobdates" format="%b %Y" id="552415496EDDT6"> Jan 1998</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="552415496COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="552415496JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="552415496JSTA6" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="552415496JDES6" itemprop="description"> <ul> <li> Developed and maintained relationships in banking community Served as spokesperson and liaison to affiliate colleges and the public Recruited and supervised office staff, and instructors Developed and implemented instructor and volunteer training Implemented delivery of educational curriculum and served as student advisor Administered annual budget and maintained financial records Developed and managed marketing plans and quarterly statewide promotional publications Directed Birmingham Chapter into statewide consolidation process.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_552415496_7_360248661" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="552415496JTIT7"> Territory Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="552415496JSTD7"> Jan 1994</span> <span> to </span> <span class="jobdates" format="%b %Y" id="552415496EDDT7"> Jan 1996</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="552415496COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="552415496JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="552415496JSTA7" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="552415496JDES7" itemprop="description"> <ul> <li> Developed and maintained relationships with new and existing accounts Developed and maintained community contacts through job fairs, presentations and civic involvement Assisted in employee recruitment, placement and orientation ERC (Employee Recognition Committee), PROEQUITIES-Chairman BOY SCOUTS OF AMERICA - VULCAN DISTRICT COMMITTEE - Marketing Director BOY SCOUTS OF AMERICA - VULCAN DISTRICT - Certified Trainer of Adult Leadership CAHABA GIRL SCOUT COUNCIL - Field Executive, Certified Trainer of Adult Leadership BIRMINGHAM AREA COUNCIL OF CAMPFIRE - Recruitment Coordinator BIG BROTHERS/BIG SISTERS OF Tift Area - Caseworker/PR Assistant.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC552415497" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC552415497"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_552415497_1_360248662" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="552415497DGRE1" itemprop="name"> Bachelor of Arts Degree</span> <span> , </span> <span class="programline" id="552415497STUY1"> Public Relations/Speech Communication Journalism</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="552415497SCHO1" itemprop="name"> AUBURN UNIVERSITY</span> <span> － </span> <span class="joblocation jobcity" id="552415497SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="552415497SSTA1"> State</span> <span class="joblocation jobstate" id="552415497SCNT1"> </span> </span> <span class="field" id="552415497FRFM1"> Public Relations/Speech Communication Journalism</span> </div> </div> <div class="paragraph" id="PARAGRAPH_552415497_2_360248663" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="552415497DGRE2" itemprop="name"> Completed Certificate Program in Project Management</span> <span class="programline" id="552415497STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="552415497SCHO2" itemprop="name"> UNIVERSITY OF ALABAMA AT BIRMINGHAM</span> <span> － </span> <span class="joblocation jobcity" id="552415497SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="552415497SSTA2"> State</span> <span class="joblocation jobstate" id="552415497SCNT2"> </span> </span> <span class="field" id="552415497FRFM2"> </span> </div> </div> </div> <div class="section" id="SECTION_INTR552415500" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_INTR552415500"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_552415500_1_360248666" style=" padding-top:0px; "> <div class="field singlecolumn" id="552415500FRFM1"> ZENGER MILLER TRAINING - Certified Facilitator BIRMINGHAM FESTIVAL OF ARTS - Chair of Volunteer Coordination, Co-Chair of Educational Event</div> </div> </div> <div class="section" id="SECTION_SKLL552415501" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL552415501"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_552415501_1_360248668" style=" padding-top:0px; "> <div class="field singlecolumn" id="552415501FRFM1"> accounts receivable, advertising, banking, billing, bookkeeping, budget, hardware, conferences, COUNCIL, credit, client, clients, databases, delivery, editing, financial, financial reporting, general ledger, graphics, instructor, inventory, Leadership, logistics, Director, marketing strategies, marketing plans, marketing, Market, materials, mentor, merchandising, mail, office, PowerPoint presentations, Page, presentations, PR, processes, Project Management, public speaking, publications, quality, Recruitment, spreadsheets, strategy, teacher, technical support, phone, Trainer, training programs, workshops</div> </div> </div> <div class="section" id="SECTION_ADDI552415502" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ADDI552415502"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_552415502_1_360248669" style=" padding-top:0px; "> <div class="field singlecolumn" id="552415502FRFM1"> <ul> <li> ZENGER MILLER TRAINING - Certified Facilitator BIRMINGHAM FESTIVAL OF ARTS - Chair of Volunteer Coordination, Co-Chair of Educational Event</li> </ul> </div> </div> </div> </div>

BANKING

V/P COMMERCIAL RELATIONSHIP MANAGER Summary Accomplished Loan Officer who consistently exceeds sales goals while offering the utmost care in client relations. Excited and motivated to help customers build successful financial futures. Highlights Sales expertise Bottom Line LoanMaster Loan Servicing Excellent communicator Analytical Excellent time management Detail-oriented Accomplishments Received Annual Pinnacle Award for 120% closed loan rate. 20013, 20012. Implemented several strategies that successfully increased sales and improved client retention rates. Continue to improve and develop a strong middle market customer base. Experience V/P Commercial Relationship Manager March 2014 to Current Company Name － City , State I am responsible for acquiring and retaining a portfolio of commercial banking clients with annual revenue of 2 million to 20 million. I conduct relationship review meetings where opportunities are identified for commercial loan and deposit products, traditional banking, capital management and brokerage services. As a Commercial Relationship Manager I am responsible for developing customized client strategies that effectively develop relationships and ensure attainment of loan, deposit, revenue and new households. This role has day-to-day responsibility for the delivery of superior client service, operational integrity, and adherence to bank policy as well as all Federal and State regulations. I manage an assigned loan portfolio ensuring all documentation is in place and applicable terms and conditions are adhered to. I routinely review the asset quality of all loans assigned; ensuring referrals of problem situations are made to the appropriate associate. I approves credit applications within assigned lending authority, refers approvals outside of authority to an appropriate associate. I Negotiate profitable spreads, and maintains timely information flow to insure quality of the portfolio, as well as maintains an in depth knowledge of small business and commercial credit policies and procedures. Lending and loan servicing wheel house for my position has been between 1 million to 20 million dollars in individual loan growth per loan opportunity. I have closed multiple loans over 5 million to a number of companies to include, a national lumber company- $13 Million+ ( big in Illinois, Missouri, And Indiana), Grocery store chain $6 Million, Large Automotive company $5 Million, Multiple property management companies each over $6 Million. I have been successful in growing and building a client base from a small dollar portfolio to more of a middle market plan. Supervisor January 2010 to Current Company Name － City , State Transportation NCO: E-6, Staff Sergeant, Illinois Army National Guard. Advises military and Department of Defense civilians of their entitlement for shipment of personal property and passenger travel and prepares the necessary documentation. Requests and coordinates transport capability to meet a movement mission. Marks and labels cargo and freight shipments in accordance with regulatory requirements. Documents and inventories freight, cargo, and materiel shipments of all types; operates automated data terminal equipment to prepare movement documentation or related correspondence. Arranges documentation and reports for follow-up or response to tracer actions. Prepares transportation movements documents and related forms for the type of shipment and mode of travel. Performs office duties such as posting regulations, files maintenance, and routine office correspondence. Responsible for planning, managing and coordinating the total cradle-to-grave life cycle logistics support for assigned systems or subsystems, integrating separate functions of supply, maintenance, procurement and quality assurance into logistics activities required to sustain system fielding. Proficiencies: TC-AIMS, Blue Force Tracker, MTS, Multiple Logistic and UMO courses, and all training of an 88N position. Microsoft Office, training and equipment tracking/repair operations. Military- security clearance. Business Banking Officer/ 2 yrs. Branch Manager Business Banking Officer March 2008 to March 2014 Company Name － City , State Supervisor: US BANK HR (800-367-2884 I covered a district size area over all small business commercial lending and relationship needs. Met and exceeded all assigned sales goals through outside sales, incidental activity to outside sales and other activities. I contributed to the profitability and growth or business banking by building, developing, and managing new and expanded client relationships with small business customers. Consulted with business customers and prospects about their financial needs and goals, identifies and promotes bank products and services that best meet the customers' needs. I performed formulation and business development through financial reviews and conducts budget planning for business plan strategies. I helped maintain budget analysis goals for corporations through review of financials and project management evaluations. I provided financial advice on budget related issues for business goals and strategies to meet those goals. As Branch Manager I managed a traditional branch with up to thirteen employees as well as 10 business partners, as an on-site leader for sales, customer service, regulatory, policy and compliance, and facility management as well as all things HR including labor and/or employment related laws, policies, processes, and procedures. I have experience analyzing data and metrics to identify patterns and/or trends in the workplace along with experience deploying services and/or processes to employees. I directed the work of staff in the branch and exercised discretion and independent judgment in performing duties. My duties included people management, developing a customer centered branch environment, expert product/service knowledge, partnership with other areas of the company, retail store management, and community involvement. I was accountable for branch balance sheet and financial statements, and branch profit and loss. I also approved all branch specific documents from financial statements to shipping and receiving of supplies and ordering items for branch operations and overall success of facility through budget planning and business development. Target area was companies of 2 million in revenue to 10 million in revenue. 75% of loan growth was above 1 million dollars per loan. Businesses were primarily doctors, property management, manufacturers and franchise opportunities. Consultant/General Manager November 2007 to March 2008 Company Name － City , State I was hired as a consultant to open a state of the art Wellness and Fitness Center for the Chase Park Plaza and develop management strategies to coincide with the consultant group and current hotel staff. I created the processes for a new fitness center and training and hiring of employees. I was the temporary general manager of the facility until I hired and trained my replacement. Also set up logistics for ordering and shipping supplies for the fitness center and hotel. General Manager December 2004 to November 2007 Company Name － City , State I managed multiple 35000 square foot fitness centers with over 35 employees (managed up to three branches at one time). I managed payroll, scheduling, training for each department (customer service, sales, personal training and group exercise). I also set budgets for the sales team and monitored their development. I maintained reports and profit and loss for the fitness center. I also developed and trained others to become managers and advance in the company. Education Bachelor's Degree : University Studies , 5 2005 Southern Illinois University － City , State Master's : Business/ Management and Leadership Liberty University Business/ Management and Leadership Skills Credit Analysis Microsoft office Relationship Building Sales

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME522325828" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_522325828_1_341088953" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="522325828FNAM1"> </span> <span> </span> <span class="field" id="522325828LNAM1"> V/P COMMERCIAL RELATIONSHIP MANAGER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM522325830" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM522325830"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522325830_1_341090000" style=" padding-top:0px; "> <div class="field singlecolumn" id="522325830FRFM1"> <p align="LEFT"> Accomplished Loan Officer who consistently exceeds sales goals while offering the utmost care in client relations. Excited and motivated to help customers build successful financial futures.</p> </div> </div> </div> <div class="section" id="SECTION_HILT522325831" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT522325831"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522325831_1_341090485" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="522325831SKC11"> <ul> <li> Sales expertise</li> <li> Bottom Line LoanMaster Loan Servicing</li> <li> Excellent communicator</li> <br/> </ul> </td> <td class="field twocol_2 charspace" id="522325831SKC21"> <ul> <li> Analytical</li> <li> Excellent time management</li> <li> Detail-oriented</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM522326549" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM522326549"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522326549_1_341091028" style=" padding-top:0px; "> <div class="field singlecolumn" id="522326549FRFM1"> <p align="LEFT"> Received Annual Pinnacle Award for 120% closed loan rate. 20013, 20012.</p> <br/> <p align="LEFT"> Implemented several strategies that successfully increased sales and improved client retention rates.</p> <p align="LEFT"> Continue to improve and develop a strong middle market customer base.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR522325832" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR522325832"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522325832_1_341088955" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522325832JTIT1"> V/P Commercial Relationship Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522325832JSTD1"> March 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522325832EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522325832COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="522325832JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522325832JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522325832JDES1" itemprop="description"> <ul> <li> I am responsible for acquiring and retaining a portfolio of commercial banking clients with annual revenue of 2 million to 20 million.</li> <li> I conduct relationship review meetings where opportunities are identified for commercial loan and deposit products, traditional banking, capital management and brokerage services.</li> <li> As a Commercial Relationship Manager I am responsible for developing customized client strategies that effectively develop relationships and ensure attainment of loan, deposit, revenue and new households.</li> <li> This role has day-to-day responsibility for the delivery of superior client service, operational integrity, and adherence to bank policy as well as all Federal and State regulations.</li> <li> I manage an assigned loan portfolio ensuring all documentation is in place and applicable terms and conditions are adhered to.</li> <li> I routinely review the asset quality of all loans assigned; ensuring referrals of problem situations are made to the appropriate associate.</li> <li> I approves credit applications within assigned lending authority, refers approvals outside of authority to an appropriate associate.</li> <li> I Negotiate profitable spreads, and maintains timely information flow to insure quality of the portfolio, as well as maintains an in depth knowledge of small business and commercial credit policies and procedures.</li> <li> Lending and loan servicing wheel house for my position has been between 1 million to 20 million dollars in individual loan growth per loan opportunity.</li> <li> I have closed multiple loans over 5 million to a number of companies to include, a national lumber company- $13 Million+ ( big in Illinois, Missouri, And Indiana), Grocery store chain $6 Million, Large Automotive company $5 Million, Multiple property management companies each over $6 Million.</li> <li> I have been successful in growing and building a client base from a small dollar portfolio to more of a middle market plan.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522325832_2_341088957" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522325832JTIT2"> Supervisor</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522325832JSTD2"> January 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522325832EDDT2"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522325832COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="522325832JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522325832JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522325832JDES2" itemprop="description"> <ul> <li> Transportation NCO: E-6, Staff Sergeant, Illinois Army National Guard.</li> <li> Advises military and Department of Defense civilians of their entitlement for shipment of personal property and passenger travel and prepares the necessary documentation.</li> <li> Requests and coordinates transport capability to meet a movement mission.</li> <li> Marks and labels cargo and freight shipments in accordance with regulatory requirements.</li> <li> Documents and inventories freight, cargo, and materiel shipments of all types; operates automated data terminal equipment to prepare movement documentation or related correspondence.</li> <li> Arranges documentation and reports for follow-up or response to tracer actions.</li> <li> Prepares transportation movements documents and related forms for the type of shipment and mode of travel.</li> <li> Performs office duties such as posting regulations, files maintenance, and routine office correspondence.</li> <li> Responsible for planning, managing and coordinating the total cradle-to-grave life cycle logistics support for assigned systems or subsystems, integrating separate functions of supply, maintenance, procurement and quality assurance into logistics activities required to sustain system fielding.</li> <li> Proficiencies: TC-AIMS, Blue Force Tracker, MTS, Multiple Logistic and UMO courses, and all training of an 88N position.</li> <li> Microsoft Office, training and equipment tracking/repair operations.</li> <li> Military- security clearance.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522325832_3_341088956" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522325832JTIT3"> Business Banking Officer/ 2 yrs. Branch Manager Business Banking Officer</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522325832JSTD3"> March 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522325832EDDT3"> March 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522325832COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="522325832JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522325832JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522325832JDES3" itemprop="description"> <ul> <li> Supervisor: US BANK HR (800-367-2884 I covered a district size area over all small business commercial lending and relationship needs.</li> <li> Met and exceeded all assigned sales goals through outside sales, incidental activity to outside sales and other activities.</li> <li> I contributed to the profitability and growth or business banking by building, developing, and managing new and expanded client relationships with small business customers.</li> <li> Consulted with business customers and prospects about their financial needs and goals, identifies and promotes bank products and services that best meet the customers' needs.</li> <li> I performed formulation and business development through financial reviews and conducts budget planning for business plan strategies.</li> <li> I helped maintain budget analysis goals for corporations through review of financials and project management evaluations.</li> <li> I provided financial advice on budget related issues for business goals and strategies to meet those goals.</li> <li> As Branch Manager I managed a traditional branch with up to thirteen employees as well as 10 business partners, as an on-site leader for sales, customer service, regulatory, policy and compliance, and facility management as well as all things HR including labor and/or employment related laws, policies, processes, and procedures.</li> <li> I have experience analyzing data and metrics to identify patterns and/or trends in the workplace along with experience deploying services and/or processes to employees.</li> <li> I directed the work of staff in the branch and exercised discretion and independent judgment in performing duties.</li> <li> My duties included people management, developing a customer centered branch environment, expert product/service knowledge, partnership with other areas of the company, retail store management, and community involvement.</li> <li> I was accountable for branch balance sheet and financial statements, and branch profit and loss.</li> <li> I also approved all branch specific documents from financial statements to shipping and receiving of supplies and ordering items for branch operations and overall success of facility through budget planning and business development.</li> <li> Target area was companies of 2 million in revenue to 10 million in revenue.</li> <li> 75% of loan growth was above 1 million dollars per loan.</li> <li> Businesses were primarily doctors, property management, manufacturers and franchise opportunities.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522325832_4_341088959" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522325832JTIT4"> Consultant/General Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522325832JSTD4"> November 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522325832EDDT4"> March 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522325832COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="522325832JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522325832JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522325832JDES4" itemprop="description"> <ul> <li> I was hired as a consultant to open a state of the art Wellness and Fitness Center for the Chase Park Plaza and develop management strategies to coincide with the consultant group and current hotel staff.</li> <li> I created the processes for a new fitness center and training and hiring of employees.</li> <li> I was the temporary general manager of the facility until I hired and trained my replacement.</li> <li> Also set up logistics for ordering and shipping supplies for the fitness center and hotel.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522325832_5_341088960" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="522325832JTIT5"> General Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="522325832JSTD5"> December 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="522325832EDDT5"> November 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="522325832COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="522325832JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="522325832JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="522325832JDES5" itemprop="description"> <ul> <li> I managed multiple 35000 square foot fitness centers with over 35 employees (managed up to three branches at one time).</li> <li> I managed payroll, scheduling, training for each department (customer service, sales, personal training and group exercise).</li> <li> I also set budgets for the sales team and monitored their development.</li> <li> I maintained reports and profit and loss for the fitness center.</li> <li> I also developed and trained others to become managers and advance in the company.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC522325833" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC522325833"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522325833_1_341088961" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="522325833DGRE1" itemprop="name"> Bachelor's Degree</span> <span> : </span> <span class="programline" dependency="STUY" id="522325833STUY1"> University Studies</span> <span> , </span> <span class="jobdates" id="522325833GRYR1"> 5 2005</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="522325833SCHO1" itemprop="name"> Southern Illinois University</span> <span> － </span> <span class="joblocation jobcity" id="522325833SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="522325833SSTA1"> State</span> <span class="joblocation jobstate" id="522325833SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="522325833FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_522325833_2_341088962" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="522325833DGRE2" itemprop="name"> Master's</span> <span> : </span> <span class="programline" dependency="STUY" id="522325833STUY2"> Business/ Management and Leadership</span> <span class="jobdates" id="522325833GRYR2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="522325833SCHO2" itemprop="name"> Liberty University</span> <span class="joblocation jobcity" id="522325833SCIT2"> </span> <span class="joblocation jobstate" id="522325833SSTA2"> </span> <span class="joblocation jobstate" id="522325833SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="522325833FRFM2"> <p align="LEFT"> Business/ Management and Leadership </p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL522325836" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL522325836"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_522325836_1_341088963" style=" padding-top:0px; "> <div class="field singlecolumn" id="522325836FRFM1"> <p align="LEFT"> Credit Analysis</p> <p align="LEFT"> Microsoft office</p> <p align="LEFT"> Relationship Building</p> <p align="LEFT"> Sales</p> </div> </div> </div> </div>

BANKING

TAX ACCOUNTANT Professional Summary Skills QuickBooks, CCH ATX, Microsoft Office Suite account reconciliation, accounting, administrative, bookkeeping, C, CA, consulting, contracts, credit, client, clients, documentation, filing, financial analysis, forms, funds, general ledger, MA, Mandarin, marketing, Excel, Microsoft Office Suite, payroll, QuickBooks, real estate, reporting, sales, tax compliance, tax, taxes, tax returns, telemarketing, venture capital Work History Tax Accountant , 01/2016 to Current Company Name – City , State Prepared and reviewed hundreds of federal and multi-state tax returns for Individuals, Partnerships, LLCs, S Corporations, and C Corporations (1040/1040NR/1120/1120S/1065, AZ/ CA/ DE/ FL/ IL/ MA/ MN / NY/ WI state filing) Conducted consulting services for clients regarding their filing status and related tax issues Conducted foreign tax compliance, including foreign withholding taxes and foreign tax credit (Form 1042S /Form 5471 /Form 5472) Provided comprehensive bookkeeping and accounting services for multiple clients in various industries (manufacture, real estate, venture capital, hospitality industry, etc.) Managed general ledger transaction and reporting and performed account reconciliation Provided financial analysis for clients and assisted with documentation for annual audit Completed payroll, payroll tax deposits, payroll tax returns and 1099/W2 forms Prepared and filed monthly and quarterly sales and use tax deposit and tax returns Assisted clients to setup business, register federal and state tax information and dissolve business. Intern , 07/2015 to 08/2015 Company Name – City Prepared applications for fund transfers and submitted to headquarter to ensure the circulation of funds Collected and sent contracts and invoices to banks Created Excel reports and updated the data for reconciliation. Wholesale Banking Intern , 05/2014 to 08/2014 Company Name – City Organized marketing campaign to develop client relationship and complete business transactions Assisted client relationship manager with daily administrative work Conducted telemarketing and social media marketing to attract potential clients. Education Master of Professional Accountancy : 06/2016 University of California Bachelor of Science : Accounting, Economics , 05/2015 The Pennsylvania State University, University Park Work History Tax Accountant , 01/2016 to Current Company Name – City , State Prepared and reviewed hundreds of federal and multi-state tax returns for Individuals, Partnerships, LLCs, S Corporations, and C Corporations (1040/1040NR/1120/1120S/1065, AZ/ CA/ DE/ FL/ IL/ MA/ MN / NY/ WI state filing) Conducted consulting services for clients regarding their filing status and related tax issues Conducted foreign tax compliance, including foreign withholding taxes and foreign tax credit (Form 1042S /Form 5471 /Form 5472) Provided comprehensive bookkeeping and accounting services for multiple clients in various industries (manufacture, real estate, venture capital, hospitality industry, etc.) Managed general ledger transaction and reporting and performed account reconciliation Provided financial analysis for clients and assisted with documentation for annual audit Completed payroll, payroll tax deposits, payroll tax returns and 1099/W2 forms Prepared and filed monthly and quarterly sales and use tax deposit and tax returns Assisted clients to setup business, register federal and state tax information and dissolve business. Intern , 07/2015 to 08/2015 Company Name – City Prepared applications for fund transfers and submitted to headquarter to ensure the circulation of funds Collected and sent contracts and invoices to banks Created Excel reports and updated the data for reconciliation. Wholesale Banking Intern , 05/2014 to 08/2014 Company Name – City Organized marketing campaign to develop client relationship and complete business transactions Assisted client relationship manager with daily administrative work Conducted telemarketing and social media marketing to attract potential clients. Affiliations Self-motivated tax accountant with more than 3 years of experiences in tax filing for individuals, pass-through entities and corporations. Prepared and reviewed hundreds of tax returns. Provided comprehensive accounting service for 20 ongoing clients. Receive all 5-star reviews from clients. Interests LEADERSHIP & VOLUNTEER , Pennsylvania State University Chinese Students and Scholars Association April 2013 - April 2014 Recreation and Sports Department Coordinator Planned and organized basketball matches and recreation events every semester Composed proposals for activities, coordinated and communicated with other departments Organized and supported 16 university team leagues, comprised of three hundred people Languages Fluent in Mandarin Skills QuickBooks, CCH ATX, Microsoft Office Suite, account reconciliation, accounting, administrative, bookkeeping, C, CA, consulting, contracts, credit, client, clients, documentation, filing, financial analysis, forms, funds, general ledger, MA, Mandarin, marketing, Excel, Microsoft Office Suite, payroll, QuickBooks, real estate, reporting, sales, tax compliance, tax, taxes, tax returns, telemarketing, venture capital

<div class="MPR skn-cbg1 fontsize fontface vmargins hmargins pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME681c86aa-6abe-4c75-a297-e15f7a0f04c5" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_681c86aa-6abe-4c75-a297-e15f7a0f04c5_1_cbb86b89-f4e2-4b9f-89fa-a20521bd73b8" style="padding-top:NaNpx;"> <div class="name" itemprop="name"> <span class="field" id="681c86aa-6abe-4c75-a297-e15f7a0f04c5FNAM1"> </span> <span> </span> <span class="field" id="681c86aa-6abe-4c75-a297-e15f7a0f04c5LNAM1"> TAX ACCOUNTANT</span> </div> <div class="lowerborder"> </div> </div> </div> <div class="section" id="SECTION_SUMMeee135ca-dde6-4462-bf32-031edd7f4228" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMMeee135ca-dde6-4462-bf32-031edd7f4228"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_eee135ca-dde6-4462-bf32-031edd7f4228_1"> <div class="field singlecolumn" id="eee135ca-dde6-4462-bf32-031edd7f4228FRFM1"> </div> </div> </div> <div class="section" id="SECTION_HILT091285a7-46af-462c-bec5-ff2cc389c504" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT091285a7-46af-462c-bec5-ff2cc389c504"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_091285a7-46af-462c-bec5-ff2cc389c504_1_0fb971e3-ba16-46a5-82df-e767ed821a6c" style="padding-top:NaNpx;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="091285a7-46af-462c-bec5-ff2cc389c504SKC11"> QuickBooks, CCH ATX, Microsoft Office Suite</td> <td class="field twocol_2" id="091285a7-46af-462c-bec5-ff2cc389c504SKC21"> <ul> <li> account reconciliation, accounting, administrative, bookkeeping, C, CA, consulting, contracts, credit, client, clients, documentation, filing, financial analysis, forms, funds, general ledger, MA, Mandarin, marketing, Excel, Microsoft Office Suite, payroll, QuickBooks, real estate, reporting, sales, tax compliance, tax, taxes, tax returns, telemarketing, venture capital</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPRa8a76e5f-392b-4dd4-81c5-3b343fe1564f" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPRa8a76e5f-392b-4dd4-81c5-3b343fe1564f"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_a8a76e5f-392b-4dd4-81c5-3b343fe1564f_1_d6f64879-28f0-4b27-9215-8eafaf7739d0" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fJTIT1"> Tax Accountant</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fJSTD1"> 01/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fEDDT1"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fCOMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fJCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fJSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fJDES1" itemprop="description"> <ul> <li> Prepared and reviewed hundreds of federal and multi-state tax returns for Individuals, Partnerships, LLCs, S Corporations, and C Corporations (1040/1040NR/1120/1120S/1065, AZ/ CA/ DE/ FL/ IL/ MA/ MN / NY/ WI state filing) Conducted consulting services for clients regarding their filing status and related tax issues Conducted foreign tax compliance, including foreign withholding taxes and foreign tax credit (Form 1042S /Form 5471 /Form 5472) Provided comprehensive bookkeeping and accounting services for multiple clients in various industries (manufacture, real estate, venture capital, hospitality industry, etc.) Managed general ledger transaction and reporting and performed account reconciliation Provided financial analysis for clients and assisted with documentation for annual audit Completed payroll, payroll tax deposits, payroll tax returns and 1099/W2 forms Prepared and filed monthly and quarterly sales and use tax deposit and tax returns Assisted clients to setup business, register federal and state tax information and dissolve business.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_a8a76e5f-392b-4dd4-81c5-3b343fe1564f_2_826a0c10-8def-4935-a63d-2322cbd3f7e6" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fJTIT2"> Intern</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fJSTD2"> 07/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fEDDT2"> 08/2015</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fCOMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fJCIT2" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fJSTA2" itemprop="addressRegion"> </span> <br/> </span> <span class="jobline" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fJDES2" itemprop="description"> <ul> <li> Prepared applications for fund transfers and submitted to headquarter to ensure the circulation of funds Collected and sent contracts and invoices to banks Created Excel reports and updated the data for reconciliation.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_a8a76e5f-392b-4dd4-81c5-3b343fe1564f_3_80fde345-a16d-49c8-b2ab-f370d7e66884" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fJTIT3"> Wholesale Banking Intern</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fJSTD3"> 05/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fEDDT3"> 08/2014</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fCOMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fJCIT3" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fJSTA3" itemprop="addressRegion"> </span> <br/> </span> <span class="jobline" id="a8a76e5f-392b-4dd4-81c5-3b343fe1564fJDES3" itemprop="description"> <ul> <li> Organized marketing campaign to develop client relationship and complete business transactions Assisted client relationship manager with daily administrative work Conducted telemarketing and social media marketing to attract potential clients.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC9450273e-3ad3-4897-ab89-f738ceaf4c6f" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC9450273e-3ad3-4897-ab89-f738ceaf4c6f"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_9450273e-3ad3-4897-ab89-f738ceaf4c6f_1_cbff87fa-b3be-4ef8-8b97-677e8cfd8bc4" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="9450273e-3ad3-4897-ab89-f738ceaf4c6fDGRE1" itemprop="name"> Master of Professional Accountancy</span> <span> : </span> <span class="programline" id="9450273e-3ad3-4897-ab89-f738ceaf4c6fSTUY1"> </span> <span format="%m/%Y" id="9450273e-3ad3-4897-ab89-f738ceaf4c6fGRYR1"> 06/2016</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="9450273e-3ad3-4897-ab89-f738ceaf4c6fSCHO1" itemprop="name"> University of California</span> <span class="joblocation jobcity" id="9450273e-3ad3-4897-ab89-f738ceaf4c6fSCIT1"> </span> <span class="joblocation jobstate" id="9450273e-3ad3-4897-ab89-f738ceaf4c6fSSTA1"> </span> <br/> </span> <span class="field" id="9450273e-3ad3-4897-ab89-f738ceaf4c6fFRFM1"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_9450273e-3ad3-4897-ab89-f738ceaf4c6f_2_a2042318-d852-4b29-adf8-929e4314a1f5" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="9450273e-3ad3-4897-ab89-f738ceaf4c6fDGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="9450273e-3ad3-4897-ab89-f738ceaf4c6fSTUY2"> Accounting, Economics</span> <span> , </span> <span format="%m/%Y" id="9450273e-3ad3-4897-ab89-f738ceaf4c6fGRYR2"> 05/2015</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="9450273e-3ad3-4897-ab89-f738ceaf4c6fSCHO2" itemprop="name"> The Pennsylvania State University, University Park</span> <span class="joblocation jobcity" id="9450273e-3ad3-4897-ab89-f738ceaf4c6fSCIT2"> </span> <span class="joblocation jobstate" id="9450273e-3ad3-4897-ab89-f738ceaf4c6fSSTA2"> </span> <br/> </span> <span class="field" id="9450273e-3ad3-4897-ab89-f738ceaf4c6fFRFM2"> </span> </div> </div> </div> <div class="section" id="SECTION_WRKHac5ffe8e-2556-4812-87fd-ee2ff557e1b4" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_WRKHac5ffe8e-2556-4812-87fd-ee2ff557e1b4"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_ac5ffe8e-2556-4812-87fd-ee2ff557e1b4_1_710c9373-24d8-4dae-aa20-c856a851edbf" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4JTIT1"> Tax Accountant</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4JSTD1"> 01/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4EDDT1"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4JDES1" itemprop="description"> <ul> <li> Prepared and reviewed hundreds of federal and multi-state tax returns for Individuals, Partnerships, LLCs, S Corporations, and C Corporations (1040/1040NR/1120/1120S/1065, AZ/ CA/ DE/ FL/ IL/ MA/ MN / NY/ WI state filing) Conducted consulting services for clients regarding their filing status and related tax issues Conducted foreign tax compliance, including foreign withholding taxes and foreign tax credit (Form 1042S /Form 5471 /Form 5472) Provided comprehensive bookkeeping and accounting services for multiple clients in various industries (manufacture, real estate, venture capital, hospitality industry, etc.) Managed general ledger transaction and reporting and performed account reconciliation Provided financial analysis for clients and assisted with documentation for annual audit Completed payroll, payroll tax deposits, payroll tax returns and 1099/W2 forms Prepared and filed monthly and quarterly sales and use tax deposit and tax returns Assisted clients to setup business, register federal and state tax information and dissolve business.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_ac5ffe8e-2556-4812-87fd-ee2ff557e1b4_2_663966a5-6eaf-42f2-a3ff-59cf1713b364" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4JTIT2"> Intern</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4JSTD2"> 07/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4EDDT2"> 08/2015</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4JSTA2" itemprop="addressRegion"> </span> <br/> </span> <span class="jobline" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4JDES2" itemprop="description"> <ul> <li> Prepared applications for fund transfers and submitted to headquarter to ensure the circulation of funds Collected and sent contracts and invoices to banks Created Excel reports and updated the data for reconciliation.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_ac5ffe8e-2556-4812-87fd-ee2ff557e1b4_3_287e9b13-fc01-4cdd-86ee-d5e360a84548" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4JTIT3"> Wholesale Banking Intern</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4JSTD3"> 05/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4EDDT3"> 08/2014</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation jobstate" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4JSTA3" itemprop="addressRegion"> </span> <br/> </span> <span class="jobline" id="ac5ffe8e-2556-4812-87fd-ee2ff557e1b4JDES3" itemprop="description"> <ul> <li> Organized marketing campaign to develop client relationship and complete business transactions Assisted client relationship manager with daily administrative work Conducted telemarketing and social media marketing to attract potential clients.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL14568214-d2ab-4543-9e4f-308aef600d2d" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL14568214-d2ab-4543-9e4f-308aef600d2d"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_14568214-d2ab-4543-9e4f-308aef600d2d_1_b610c33a-b1b6-4dc6-80c8-086875c1593b" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="14568214-d2ab-4543-9e4f-308aef600d2dFRFM1"> Self-motivated tax accountant with more than 3 years of experiences in tax filing for individuals, pass-through entities and corporations. Prepared and reviewed hundreds of tax returns. Provided comprehensive accounting service for 20 ongoing clients. Receive all 5-star reviews from clients.</div> </div> </div> <div class="section" id="SECTION_INTRce2a3ed3-8da5-4a64-8089-5e403002e1cd" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTRce2a3ed3-8da5-4a64-8089-5e403002e1cd"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_ce2a3ed3-8da5-4a64-8089-5e403002e1cd_1_e3c2066f-bea7-4546-a438-92c71321ab12" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="ce2a3ed3-8da5-4a64-8089-5e403002e1cdFRFM1"> LEADERSHIP &amp; VOLUNTEER , Pennsylvania State University Chinese Students and Scholars Association April 2013 - April 2014 Recreation and Sports Department Coordinator Planned and organized basketball matches and recreation events every semester Composed proposals for activities, coordinated and communicated with other departments Organized and supported 16 university team leagues, comprised of three hundred people</div> </div> </div> <div class="section" id="SECTION_LANGb3669bea-af98-4448-bc15-126e53a06374" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANGb3669bea-af98-4448-bc15-126e53a06374"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_b3669bea-af98-4448-bc15-126e53a06374_1_3217ac73-04c1-421b-a5a1-6de50dd2cd3d" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="b3669bea-af98-4448-bc15-126e53a06374FRFM1"> Fluent in Mandarin</div> </div> </div> <div class="section" id="SECTION_SKLL959fd35b-344e-472e-b4c9-edcaddf9ac62" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL959fd35b-344e-472e-b4c9-edcaddf9ac62"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_959fd35b-344e-472e-b4c9-edcaddf9ac62_1_8b8255ac-a8f1-418b-a907-36ca7227000e" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="959fd35b-344e-472e-b4c9-edcaddf9ac62FRFM1"> <ul> <li> QuickBooks, CCH ATX, Microsoft Office Suite,</li> <li> account reconciliation, accounting, administrative, bookkeeping, C, CA, consulting, contracts, credit, client, clients, documentation, filing, financial analysis, forms, funds, general ledger, MA, Mandarin, marketing, Excel, Microsoft Office Suite, payroll, QuickBooks, real estate, reporting, sales, tax compliance, tax, taxes, tax returns, telemarketing, venture capital</li> </ul> </div> </div> </div> </div>

BANKING

BANK OPERATIONS ANALYST Summary To utilize the skills that I possess in a challenging diverse working environment. Highlights analytical customer service communication skills Accomplishments PBOL program 2013 graduate Experience Bank Operations Analyst 01/2010 to Current Company Name City , State Responsible for reviewing and processing Returned Deposited Items (RDI), Returned Cash Items and Non Post Items Complete operational functions including approving G/L tickets and Key Master reports prior to forwarding to Data Entry for processing Assist teammates in monitoring department mailbox, researching items and phone support. Worked with Special Services in Atlanta during the transition of the functions our department inherited. Assist in developing and updating department procedures Work closely with Management and SunTrust Liaison to stream line the North Carolina Treasurer process. Account Certification Operations Analyst 01/2009 to 01/2010 Company Name City , State Responsible for staff daily operations of processing the W8/W9 forms and the processing of 1099 correction requests for year end tax statements. Provide coaching and training to new and existing employees on daily and new processes. Complete operational functions including approving G/L tickets, maintenance reports for account updates and refunds. Assist Operational Manager with staff reviews. Analyze compliant and non compliant trends and provide recommendations for improving monitoring of programs, system enhancements, and user education. Provide escalated support to internal and external customers on IRS related issues. Assist in the development and design of the SQL database for department. Verify and calling in the 945 and 941 Wire Remittance. Provide phone support to the Help Line and branches. Monitor department mail box answering questions and completing research on outstanding items. Attend weekly and bi weekly staff meetings. Account Certification Operations Supervisor 4 w/staff 01/2008 to 01/2009 Company Name City , State Responsible for staff daily operations of processing the W8/W9 forms and the processing of 1099 correction requests for year end tax statements. Provide coaching and training to new and existing employees on daily and new processes. Complete operational functions including approving G/L tickets, maintenance reports for account updates and refunds. Assist Operational Manager in hiring, disciplinary actions as well staff annual reviews. Analyze compliant and non compliant trends and provide recommendations for improving monitoring of programs, system enhancements, and user education. Provide escalated support to internal and external customers on IRS related issues. Assist in the development and design of the SQL database for department. Verify and calling in the 945 and 941 Wire Remittance. Provide phone support to the Help Line and branches. Supervise 5-7 employees. Account Certification Workflow Coordinator 01/2007 to 01/2008 Company Name City , State 4 Responsible for ensuring the staff completed all daily processes including, but not limited to, W8/W9 forms, 1099/1098 year end tax statement corrections. Provide coaching and training to new and existing employees. Conducted departmental training on new and upcoming projects. Assist with the development, design and implementation of Sales Force (system used via internet to receive year correction request). Assist with the VCP/Remediation project to mitigate 1.7M in potential liabilities. Verify and calling in the 945/941 daily Wire Remittance. Teller Coordinator 01/2005 to 01/2007 Company Name City , State Responsible for performing lead teller functions such as balancing and ordering cash replenishment for branch, scheduling employees for work shifts, conducting performance review with branch manager and participating in selections of tellers. Also, completing advanced or complex teller transactions. Complete operational functions which included approving transactions, cash control, branch security and internal control. Participates in sale campaigns and made sure all tellers are aware of, and participating in, achievement of sales and service goals. Typically supervised 3-5 employees. IRS Compliance Analyst 01/2001 to 01/2005 Company Name City , State Responsible for the processing of corrections request for 1099/1098 and all other responsible reportable applications for all banks, including NCF. Assist the Help Desk by answering questions and returning phones to the branches. Responsible for the Huntington Bank Merger mailing of 140,000 W9 forms in Feb 2002, supervising 7 temp employees, reviewing, processing the incoming work. Created letters to be used in returning documentation to customers. Work with all levels of management. Responsible for verification/balancing over 300 banks of Tax Reporting system entries. Upload files to the IRS Project support during year-end testing. IRS Compliance Specialist 01/1998 to 01/2001 Company Name City , State Responsible for clerical support to the compliance analysts. Responsible for verification/balancing of Tax Reporting system entries. Researching/monitoring new account reports. Process and review Forms W8/W9 Editing and filing savings bond receipts Process and balance daily backup withholding deposits for thirteen banks and monthly spreadsheets. Project support Mail distribution. Operations Specialist 01/1996 to 01/1998 Company Name City , State Monitoring reports for 5 banks on a daily basis. Determining what items need to be reported to the IRS. Making sure all items are reported within the allotted time. Off Clerk 01/1995 to 01/1996 Company Name City , State To verify pay-off on automobile loans. Determine if the pay-off would satisfy the loan to begin process of the titles. Money Center Processing Teller 01/1990 to 01/1995 Company Name City , State To verify and process merchant deposits. Delegate and distribute work to fellow co workers. Assist in balancing the cash vault. Money Center ATM Teller 01/1990 to 01/1995 Company Name City , State Process overnight customer deposits. Monitor ATM's to determine cash replenishment. Travel to conduct monthly audits to balance off site ATM's. Bank Teller 01/1989 to 01/1990 Company Name City , State Handled customer transactions on a daily basis. Balanced teller drawer at the end of each day. Assist with balancing ATM and cash vault. Education Business 2013 Bellevue University City , State Certification Business Management 1997 Valencia Community College City , State Business Management Business Management 1990 Seminole Community College City , State Business Management Medicine/Nursing 1989 Bethune Cookman College City , State Medicine/Nursing Diploma 1988 Lake Brantley High School City , State Skills 10 key, Account reconciliation, ATM, backup, balance, Banking, bi, Cash management, clerical, coaching, Oral, Customer Service, Data Entry, database, documentation, Editing, filing, Forms, phone support, Help Desk, hiring, letters, mailing, meetings, Mail, Microsoft office, Organizational skills, Problem solving, processes, reporting, Researching, research, Sales Experience, Sales, scheduling, spreadsheets, SQL, supervising 7, Tax, phones, Phone etiquette, typing 40 wpm, written communication skills, year-end

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME824043872" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_824043872_1_536276037" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="824043872FNAM1"> </span> <span> </span> <span class="field lName" id="824043872LNAM1"> BANK OPERATIONS ANALYST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM824043877" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM824043877"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_824043877_1_536276056" style="padding-top:0px;"> <div class="field singlecolumn" id="824043877FRFM1"> To utilize the skills that I possess in a challenging diverse working environment.</div> </div> </div> <div class="section" id="SECTION_HILT824043879" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT824043879"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_824043879_1_536278379" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="824043879SKC11"> <ul> <li> analytical</li> <li> customer service</li> <li> communication skills</li> </ul> </td> <td class="field twocol_2" id="824043879SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM824044453" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM824044453"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_824044453_1_536283509" style="padding-top:0px;"> <div class="field singlecolumn" id="824044453FRFM1"> PBOL program 2013 graduate</div> </div> </div> <div class="section" id="SECTION_EXPR824043875" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR824043875"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_824043875_1_536276039" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="824043875JTIT1"> Bank Operations Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="824043875JSTD1"> 01/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="824043875EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="824043875COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="824043875JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="824043875JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="824043875JDES1" itemprop="description"> <ul> <li> Responsible for reviewing and processing Returned Deposited Items (RDI), Returned Cash Items and Non Post Items Complete operational functions including approving G/L tickets and Key Master reports prior to forwarding to Data Entry for processing Assist teammates in monitoring department mailbox, researching items and phone support.</li> <li> Worked with Special Services in Atlanta during the transition of the functions our department inherited.</li> <li> Assist in developing and updating department procedures Work closely with Management and SunTrust Liaison to stream line the North Carolina Treasurer process.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824043875_2_536276040" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="824043875JTIT2"> Account Certification Operations Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="824043875JSTD2"> 01/2009</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="824043875EDDT2"> 01/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="824043875COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="824043875JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="824043875JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="824043875JDES2" itemprop="description"> <ul> <li> Responsible for staff daily operations of processing the W8/W9 forms and the processing of 1099 correction requests for year end tax statements.</li> <li> Provide coaching and training to new and existing employees on daily and new processes.</li> <li> Complete operational functions including approving G/L tickets, maintenance reports for account updates and refunds.</li> <li> Assist Operational Manager with staff reviews.</li> <li> Analyze compliant and non compliant trends and provide recommendations for improving monitoring of programs, system enhancements, and user education.</li> <li> Provide escalated support to internal and external customers on IRS related issues.</li> <li> Assist in the development and design of the SQL database for department.</li> <li> Verify and calling in the 945 and 941 Wire Remittance.</li> <li> Provide phone support to the Help Line and branches.</li> <li> Monitor department mail box answering questions and completing research on outstanding items.</li> <li> Attend weekly and bi weekly staff meetings.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824043875_3_536276041" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="824043875JTIT3"> Account Certification Operations Supervisor 4 w/staff</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="824043875JSTD3"> 01/2008</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="824043875EDDT3"> 01/2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="824043875COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="824043875JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="824043875JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="824043875JDES3" itemprop="description"> <ul> <li> Responsible for staff daily operations of processing the W8/W9 forms and the processing of 1099 correction requests for year end tax statements.</li> <li> Provide coaching and training to new and existing employees on daily and new processes.</li> <li> Complete operational functions including approving G/L tickets, maintenance reports for account updates and refunds.</li> <li> Assist Operational Manager in hiring, disciplinary actions as well staff annual reviews.</li> <li> Analyze compliant and non compliant trends and provide recommendations for improving monitoring of programs, system enhancements, and user education.</li> <li> Provide escalated support to internal and external customers on IRS related issues.</li> <li> Assist in the development and design of the SQL database for department.</li> <li> Verify and calling in the 945 and 941 Wire Remittance.</li> <li> Provide phone support to the Help Line and branches.</li> <li> Supervise 5-7 employees.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824043875_4_536276042" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="824043875JTIT4"> Account Certification Workflow Coordinator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="824043875JSTD4"> 01/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="824043875EDDT4"> 01/2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="824043875COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="824043875JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="824043875JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="824043875JDES4" itemprop="description"> <ul> <li> 4 Responsible for ensuring the staff completed all daily processes including, but not limited to, W8/W9 forms, 1099/1098 year end tax statement corrections.</li> <li> Provide coaching and training to new and existing employees.</li> <li> Conducted departmental training on new and upcoming projects.</li> <li> Assist with the development, design and implementation of Sales Force (system used via internet to receive year correction request).</li> <li> Assist with the VCP/Remediation project to mitigate 1.7M in potential liabilities.</li> <li> Verify and calling in the 945/941 daily Wire Remittance.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824043875_5_536276043" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="824043875JTIT5"> Teller Coordinator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="824043875JSTD5"> 01/2005</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="824043875EDDT5"> 01/2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="824043875COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="824043875JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="824043875JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="824043875JDES5" itemprop="description"> <ul> <li> Responsible for performing lead teller functions such as balancing and ordering cash replenishment for branch, scheduling employees for work shifts, conducting performance review with branch manager and participating in selections of tellers.</li> <li> Also, completing advanced or complex teller transactions.</li> <li> Complete operational functions which included approving transactions, cash control, branch security and internal control.</li> <li> Participates in sale campaigns and made sure all tellers are aware of, and participating in, achievement of sales and service goals.</li> <li> Typically supervised 3-5 employees.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824043875_6_536276044" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="824043875JTIT6"> IRS Compliance Analyst</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="824043875JSTD6"> 01/2001</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="824043875EDDT6"> 01/2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="824043875COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="824043875JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="824043875JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="824043875JDES6" itemprop="description"> <ul> <li> Responsible for the processing of corrections request for 1099/1098 and all other responsible reportable applications for all banks, including NCF.</li> <li> Assist the Help Desk by answering questions and returning phones to the branches.</li> <li> Responsible for the Huntington Bank Merger mailing of 140,000 W9 forms in Feb 2002, supervising 7 temp employees, reviewing, processing the incoming work.</li> <li> Created letters to be used in returning documentation to customers.</li> <li> Work with all levels of management.</li> <li> Responsible for verification/balancing over 300 banks of Tax Reporting system entries.</li> <li> Upload files to the IRS Project support during year-end testing.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824043875_7_536276045" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="824043875JTIT7"> IRS Compliance Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="824043875JSTD7"> 01/1998</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="824043875EDDT7"> 01/2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="824043875COMP7" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="824043875JCIT7" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="824043875JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="824043875JDES7" itemprop="description"> <ul> <li> Responsible for clerical support to the compliance analysts.</li> <li> Responsible for verification/balancing of Tax Reporting system entries.</li> <li> Researching/monitoring new account reports.</li> <li> Process and review Forms W8/W9 Editing and filing savings bond receipts Process and balance daily backup withholding deposits for thirteen banks and monthly spreadsheets.</li> <li> Project support Mail distribution.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824043875_8_536276046" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="824043875JTIT8"> Operations Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="824043875JSTD8"> 01/1996</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="824043875EDDT8"> 01/1998</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="824043875COMP8" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="824043875JCIT8" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="824043875JSTA8" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="824043875JDES8" itemprop="description"> <ul> <li> Monitoring reports for 5 banks on a daily basis.</li> <li> Determining what items need to be reported to the IRS.</li> <li> Making sure all items are reported within the allotted time.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824043875_9_536276047" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="824043875JTIT9"> Off Clerk</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="824043875JSTD9"> 01/1995</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="824043875EDDT9"> 01/1996</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="824043875COMP9" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="824043875JCIT9" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="824043875JSTA9" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="824043875JDES9" itemprop="description"> <ul> <li> To verify pay-off on automobile loans.</li> <li> Determine if the pay-off would satisfy the loan to begin process of the titles.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824043875_10_536276048" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="824043875JTIT10"> Money Center Processing Teller</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="824043875JSTD10"> 01/1990</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="824043875EDDT10"> 01/1995</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="824043875COMP10" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="824043875JCIT10" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="824043875JSTA10" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="824043875JDES10" itemprop="description"> <ul> <li> To verify and process merchant deposits.</li> <li> Delegate and distribute work to fellow co workers.</li> <li> Assist in balancing the cash vault.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824043875_11_536276049" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="824043875JTIT11"> Money Center ATM Teller</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="824043875JSTD11"> 01/1990</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="824043875EDDT11"> 01/1995</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="824043875COMP11" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="824043875JCIT11" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="824043875JSTA11" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="824043875JDES11" itemprop="description"> <ul> <li> Process overnight customer deposits.</li> <li> Monitor ATM's to determine cash replenishment.</li> <li> Travel to conduct monthly audits to balance off site ATM's.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824043875_12_536276050" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="824043875JTIT12"> Bank Teller</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="824043875JSTD12"> 01/1989</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="824043875EDDT12"> 01/1990</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="824043875COMP12" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="824043875JCIT12" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="824043875JSTA12" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="824043875JDES12" itemprop="description"> <ul> <li> Handled customer transactions on a daily basis.</li> <li> Balanced teller drawer at the end of each day.</li> <li> Assist with balancing ATM and cash vault.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC824043876" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC824043876"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_824043876_1_536276051" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="824043876DGRE1" itemprop="name"> </span> <span class="programline" id="824043876STUY1"> Business</span> <span class="datesWrapper"> <span class="jobdates" id="824043876GRYR1"> 2013</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="824043876SCHO1" itemprop="name"> Bellevue University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="824043876SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="824043876SSTA1"> State</span> <span class="joblocation eduCountry" id="824043876SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="824043876FRFM1"> <p> Certification</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824043876_2_536276052" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="824043876DGRE2" itemprop="name"> </span> <span class="programline" id="824043876STUY2"> Business Management</span> <span class="datesWrapper"> <span class="jobdates" id="824043876GRYR2"> 1997</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="824043876SCHO2" itemprop="name"> Valencia Community College</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="824043876SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="824043876SSTA2"> State</span> <span class="joblocation eduCountry" id="824043876SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="824043876FRFM2"> Business Management</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824043876_3_536276053" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="824043876DGRE3" itemprop="name"> </span> <span class="programline" id="824043876STUY3"> Business Management</span> <span class="datesWrapper"> <span class="jobdates" id="824043876GRYR3"> 1990</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="824043876SCHO3" itemprop="name"> Seminole Community College</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="824043876SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="824043876SSTA3"> State</span> <span class="joblocation eduCountry" id="824043876SCNT3"> </span> </span> </span> <span class="paddedline"> <span class="field" id="824043876FRFM3"> Business Management</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824043876_4_536276054" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="824043876DGRE4" itemprop="name"> </span> <span class="programline" id="824043876STUY4"> Medicine/Nursing</span> <span class="datesWrapper"> <span class="jobdates" id="824043876GRYR4"> 1989</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="824043876SCHO4" itemprop="name"> Bethune Cookman College</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="824043876SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="824043876SSTA4"> State</span> <span class="joblocation eduCountry" id="824043876SCNT4"> </span> </span> </span> <span class="paddedline"> <span class="field" id="824043876FRFM4"> Medicine/Nursing</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_824043876_5_536276055" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="824043876DGRE5" itemprop="name"> Diploma</span> <span class="programline" id="824043876STUY5"> </span> <span class="datesWrapper"> <span class="jobdates" id="824043876GRYR5"> 1988</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="824043876SCHO5" itemprop="name"> Lake Brantley High School</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="824043876SCIT5"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="824043876SSTA5"> State</span> <span class="joblocation eduCountry" id="824043876SCNT5"> </span> </span> </span> <span class="paddedline"> <span class="field" id="824043876FRFM5"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL824043880" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL824043878" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL824043878"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_824043878_1_536276057" style="padding-top:0px;"> <div class="field singlecolumn" id="824043878FRFM1"> 10 key, Account reconciliation, ATM, backup, balance, Banking, bi, Cash management, clerical, coaching, Oral, Customer Service, Data Entry, database, documentation, Editing, filing, Forms, phone support, Help Desk, hiring, letters, mailing, meetings, Mail, Microsoft office, Organizational skills, Problem solving, processes, reporting, Researching, research, Sales Experience, Sales, scheduling, spreadsheets, SQL, supervising 7, Tax, phones, Phone etiquette, typing 40 wpm, written communication skills, year-end</div> </div> </div> </div>

BANKING

MARKETING AND CORPORATE COMMUNICATIONS MERCHANT SERVICES TRANSITION COMMUNICATIONS PROJECT MANAGER Summary A results-oriented professional who cultivates strong and effective working relationships with internal and external partners to establish and achieve mutual communications objectives for advancement of company's business strategy. Highlights Advanced Microsoft Office including Visio, MS Project, PowerPoint and Adobe Creative Suite SharePoint, Citrix, Live Meeting and WebEx Expertise Advanced Project Management and Implementation Written, Verbal and Interpersonal Skills Vendor and Relationship Management Expertise Communications and Negotiation Experience On-Time Goal Achievements of 95% Proficiency Rate Experience Marketing and Corporate Communications/Merchant Services Transition - Communications Project Manager - Contractor 05/2012 to Current Company Name City , State Manage, write, and edit external client communications and content to meet transactional needs of multiple business merchants. Also manage project risk through comprehensive mitigation assessment and planning techniques. Initiate, define and manage marketing campaigns across business channels for direct mail programs within a matrixed environment. Actively manage the work efforts of multiple functional resources through the project plan. Strong partner relationship management, influencing, collaboration, and negotiating with senior business managers to gain commitment and accomplish shared goals. Lead matrix process for cross-functional teams to develop and execute client communications for various groups of merchants as part of Bank of America Merchant Services joint venture with First Data for merchants transitioning to preferred processing platforms. Engage and collaborate with key stakeholders on high-profile projects for distribution of printed and digital marketing collateral requests. Develop documentation; monitor and report project status; assesses the effectiveness and accuracy of documentation. Initiate and maintain reporting relationships with project stakeholders including team members, peers, managers, customers, vendors, and other affected departments to coordinate efforts across multiple business units and ensure continuous efficient management of projects; gathers input and feedback. Effectively assists in directing both internal and external resources to achieve business solutions within project guidelines. Collaborate and communicate with other project managers and leaders to coordinate cross-project initiatives and activities. Ability to handle multiple priorities and work well under pressure with multiple deadlines. Engage and collaborate with key stakeholders on high-profile projects for distribution of printed and digital marketing collateral requests. Prioritize and perform a variety of concurrent tasks with minimal direction. Review and edit mail data files for creative production Manage vendor relationships simultaneously meeting campaign execution deadlines with ability to adapt to unexpected requests. Strong time management skills and sense of timeliness in meeting commitments. Maintain accurate status reports/summaries and regularly communicate status to leadership, business partners, and other key stakeholders on a weekly basis. Met overall goals with 95% proficiency rate. Understand proficiency of customer's tactical goals to effectively participate in the development and implementation of business solutions to manage project risk through comprehensive assessment and planning techniques. Manage work efforts through the project plan for basic scope control procedures utilizing multiple functional resources documenting and monitoring project status to assess effectiveness and accuracy of campaign. Analyze and report project status and research information; monitor project performance to maintain the quality of services, deliverables, and content. Timely response to operational issues and RFI's within defined area to identify and eliminate obstacles to solution plans, business goals or implementation. Develop contingency plans to meet compliance requirements with company practices. Engage all internal stakeholders to ensure communications are relevant, timely and delivered at desired intervals. Responsible for campaign design and production and distribution. Project planning, scheduling, tracking and reporting. Proven project management skills with ability to execute and drive stakeholder agreement. Spreadsheet, database and relevant project management experience. Proficient multi-tasker, with the the ability to manage multiple initiatives concurrently. Write and manage "standard content" used for client communications. Strong detail-orientation and problem solving skills with effective planning, time management and organization skills. Ad-hoc project and reporting on an on going basis. Project Manager 01/2007 to 01/2011 Company Name City , State Institutional Client Services, Marketing Project management for product implementations, asset consolidations and email campaign project requests. Engage outside vendors as well as other key marketing areas including Fulfillment, Information Technology, Creative Services, and Print Production. Status reporting of project work related to implementation of tactical product, segment and institution-specific marketing programs. Identify and log marketing plan-related issues or risks, and escalate as appropriate following project management best practices. Communicate across marketing channels with partners to execute measurable, scalable and replicable programs aimed at solving a key business need or taking advantage of critical business opportunities. Establish and implement rigorous to moderate complexity or single work stream project management processes and methodologies to help ensure that projects are delivered on time, within budget, and adhere to high quality standards to meet client expectations. Track key project milestones and adjust project plans and/or resources to coordinate communications with all areas affected by the scope, budget and resource work being managed. Include data gathering, preparation of presentation materials, proofing, setting project timelines and change management. Perform quality review and escalate timeline issues and risks appropriately. Institutional Marketing Coordinator/Administrative Assistant/Budget Specialist 01/2005 to 01/2007 Company Name City , State Officer, Marketing Specialist 01/2000 to 01/2004 Company Name City , State Executive Assistant/Office Manager 01/1997 to 01/2000 Company Name City , State Education Villanova University - Six Sigma Green Belt Certification 2010 Advanced Project Management Certification and Project Management Essentials 2007 WBT Education Credits - Compliance and Project Management Courses - 7.25 CH 2012-2013 Continuing Ed Credits - Various business and financial service-related courses - 35+ PDUs 2013 King's College City , State Diploma : Secretarial Science 1983 Secretarial Science Skills Adobe, Ad, basic, budget, business solutions, change management, Citrix, Interpersonal Skills, consolidations, content, Client, database, direct mail, directing, direction, documentation, edit, email, financial, functional, Information Technology, leadership, marketing plan, marketing, marketing collateral, materials, mail, Microsoft Office, PowerPoint, MS Project, negotiating, Negotiation, organization skills, Print Production, problem solving skills, processes, Project Management, Project planning, project plans, proofing, quality, Relationship Management, reporting, research, RFI, scheduling, Six Sigma, Spreadsheet, time management, Visio, Written

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME547474862" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_547474862_1_357154761" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="547474862FNAM1"> </span> <span> </span> <span class="field lName" id="547474862LNAM1"> MARKETING AND CORPORATE COMMUNICATIONS MERCHANT SERVICES TRANSITION COMMUNICATIONS PROJECT MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM547474864" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM547474864"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_547474864_1_357154770" style=" padding-top:0px; "> <div class="field singlecolumn" id="547474864FRFM1"> A results-oriented professional who cultivates strong and effective working relationships with internal and external partners to establish and achieve mutual communications objectives for advancement of company's business strategy.</div> </div> </div> <div class="section" id="SECTION_HILT547474865" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT547474865"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_547474865_1_357154772" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="547474865SKC11"> <ul> <li> Advanced Microsoft Office including Visio, MS Project, PowerPoint and Adobe Creative Suite</li> <li> SharePoint, Citrix, Live Meeting and WebEx Expertise</li> <li> Advanced Project Management and Implementation</li> <li> Written, Verbal and Interpersonal Skills</li> <li> Vendor and Relationship Management Expertise</li> <li> Communications and Negotiation Experience</li> <li> On-Time Goal Achievements of 95% Proficiency Rate</li> </ul> </td> <td class="field twocol_2" id="547474865SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR547474866" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR547474866"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_547474866_1_357154763" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="547474866JTIT1"> Marketing and Corporate Communications/Merchant Services Transition - Communications Project Manager - Contractor</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="547474866JSTD1"> 05/2012</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="547474866EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="547474866COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="547474866JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="547474866JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="547474866JDES1" itemprop="description"> <ul> <li> Manage, write, and edit external client communications and content to meet transactional needs of multiple business merchants.</li> <li> Also manage project risk through comprehensive mitigation assessment and planning techniques.</li> <li> Initiate, define and manage marketing campaigns across business channels for direct mail programs within a matrixed environment.</li> <li> Actively manage the work efforts of multiple functional resources through the project plan.</li> <li> Strong partner relationship management, influencing, collaboration, and negotiating with senior business managers to gain commitment and accomplish shared goals.</li> <li> Lead matrix process for cross-functional teams to develop and execute client communications for various groups of merchants as part of Bank of America Merchant Services joint venture with First Data for merchants transitioning to preferred processing platforms.</li> <li> Engage and collaborate with key stakeholders on high-profile projects for distribution of printed and digital marketing collateral requests.</li> <li> Develop documentation; monitor and report project status; assesses the effectiveness and accuracy of documentation.</li> <li> Initiate and maintain reporting relationships with project stakeholders including team members, peers, managers, customers, vendors, and other affected departments to coordinate efforts across multiple business units and ensure continuous efficient management of projects; gathers input and feedback.</li> <li> Effectively assists in directing both internal and external resources to achieve business solutions within project guidelines.</li> <li> Collaborate and communicate with other project managers and leaders to coordinate cross-project initiatives and activities.</li> <li> Ability to handle multiple priorities and work well under pressure with multiple deadlines.</li> <li> Engage and collaborate with key stakeholders on high-profile projects for distribution of printed and digital marketing collateral requests.</li> <li> Prioritize and perform a variety of concurrent tasks with minimal direction.</li> <li> Review and edit mail data files for creative production Manage vendor relationships simultaneously meeting campaign execution deadlines with ability to adapt to unexpected requests.</li> <li> Strong time management skills and sense of timeliness in meeting commitments.</li> <li> Maintain accurate status reports/summaries and regularly communicate status to leadership, business partners, and other key stakeholders on a weekly basis.</li> <li> Met overall goals with 95% proficiency rate.</li> <li> Understand proficiency of customer's tactical goals to effectively participate in the development and implementation of business solutions to manage project risk through comprehensive assessment and planning techniques.</li> <li> Manage work efforts through the project plan for basic scope control procedures utilizing multiple functional resources documenting and monitoring project status to assess effectiveness and accuracy of campaign.</li> <li> Analyze and report project status and research information; monitor project performance to maintain the quality of services, deliverables, and content.</li> <li> Timely response to operational issues and RFI's within defined area to identify and eliminate obstacles to solution plans, business goals or implementation.</li> <li> Develop contingency plans to meet compliance requirements with company practices.</li> <li> Engage all internal stakeholders to ensure communications are relevant, timely and delivered at desired intervals.</li> <li> Responsible for campaign design and production and distribution.</li> <li> Project planning, scheduling, tracking and reporting.</li> <li> Proven project management skills with ability to execute and drive stakeholder agreement.</li> <li> Spreadsheet, database and relevant project management experience.</li> <li> Proficient multi-tasker, with the the ability to manage multiple initiatives concurrently.</li> <li> Write and manage "standard content" used for client communications.</li> <li> Strong detail-orientation and problem solving skills with effective planning, time management and organization skills.</li> <li> Ad-hoc project and reporting on an on going basis.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_547474866_2_357154764" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="547474866JTIT2"> Project Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="547474866JSTD2"> 01/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="547474866EDDT2"> 01/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="547474866COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="547474866JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="547474866JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="547474866JDES2" itemprop="description"> <ul> <li> Institutional Client Services, Marketing Project management for product implementations, asset consolidations and email campaign project requests.</li> <li> Engage outside vendors as well as other key marketing areas including Fulfillment, Information Technology, Creative Services, and Print Production.</li> <li> Status reporting of project work related to implementation of tactical product, segment and institution-specific marketing programs.</li> <li> Identify and log marketing plan-related issues or risks, and escalate as appropriate following project management best practices.</li> <li> Communicate across marketing channels with partners to execute measurable, scalable and replicable programs aimed at solving a key business need or taking advantage of critical business opportunities.</li> <li> Establish and implement rigorous to moderate complexity or single work stream project management processes and methodologies to help ensure that projects are delivered on time, within budget, and adhere to high quality standards to meet client expectations.</li> <li> Track key project milestones and adjust project plans and/or resources to coordinate communications with all areas affected by the scope, budget and resource work being managed.</li> <li> Include data gathering, preparation of presentation materials, proofing, setting project timelines and change management.</li> <li> Perform quality review and escalate timeline issues and risks appropriately.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_547474866_3_357154765" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <spanclass="paddedline"> <span class="jobtitle" id="547474866JTIT3"> Institutional Marketing Coordinator/Administrative Assistant/Budget Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="547474866JSTD3"> 01/2005</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="547474866EDDT3"> 01/2007</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="547474866COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="547474866JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="547474866JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="547474866JDES3" itemprop="description"> </span> </span> </spanclass="paddedline"> </div> </div> <div class="paragraph" id="PARAGRAPH_547474866_4_357154766" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="547474866JTIT4"> Officer, Marketing Specialist</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="547474866JSTD4"> 01/2000</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="547474866EDDT4"> 01/2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="547474866COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="547474866JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="547474866JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="547474866JDES4" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_547474866_5_357154767" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="547474866JTIT5"> Executive Assistant/Office Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="547474866JSTD5"> 01/1997</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="547474866EDDT5"> 01/2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="547474866COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="547474866JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="547474866JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="547474866JDES5" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC547474867" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC547474867"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_547474867_1_357154768" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="547474867DGRE1" itemprop="name"> Villanova University - Six Sigma Green Belt Certification 2010 Advanced Project Management Certification and Project Management Essentials 2007 WBT Education Credits - Compliance and Project Management Courses - 7.25 CH 2012-2013 Continuing Ed Credits - Various business and financial service-related courses - 35+ PDUs</span> <span class="programline" id="547474867STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="547474867GRYR1"> 2013</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="547474867SCHO1" itemprop="name"> King's College</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="547474867SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="547474867SSTA1"> State</span> <span class="joblocation eduCountry" id="547474867SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="547474867FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_547474867_2_357154769" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="547474867DGRE2" itemprop="name"> Diploma</span> <span> : </span> <span class="programline" id="547474867STUY2"> Secretarial Science</span> <span class="datesWrapper"> <span class="jobdates" id="547474867GRYR2"> 1983</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="547474867SCHO2" itemprop="name"> </span> </span> <span class="paddedline"> <span class="field" id="547474867FRFM2"> Secretarial Science</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL547474883" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL547474883"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_547474883_1_357154773" style=" padding-top:0px; "> <div class="field singlecolumn" id="547474883FRFM1"> Adobe, Ad, basic, budget, business solutions, change management, Citrix, Interpersonal Skills, consolidations, content, Client, database, direct mail, directing, direction, documentation, edit, email, financial, functional, Information Technology, leadership, marketing plan, marketing, marketing collateral, materials, mail, Microsoft Office, PowerPoint, MS Project, negotiating, Negotiation, organization skills, Print Production, problem solving skills, processes, Project Management, Project planning, project plans, proofing, quality, Relationship Management, reporting, research, RFI, scheduling, Six Sigma, Spreadsheet, time management, Visio, Written</div> </div> </div> </div>

BANKING

PROGRAM ADMINISTRATOR Executive Summary Results-focused management professional offering 15 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success. Professional Experience Program Administrator January 2013 to January 2015 Company Name － City , State Impart support to Program Management team and Coordinated with Program Managers. Corresponds with customers, Managed difficult and sensitive issues. Manage difficult and sensitive issue and Interpreted technical information in easy manner and carried out data input; Aid Program Managers develop cost baselines and outlined Memorandum of Agreement. Administer program personnel and implemented disciplinary measures; Outline program information and opportunities and computed grant budget and cuff accounts; Plan, organize, assign, direct, review and evaluate the work of assigned staff; Motivate and evaluate staff and provide for their training and professional development; Implement goals, objectives, policies, procedures, work standards and internal controls; Plan, organize and implement multi-faceted senior programs and activities; Identifying community senior citizen needs and recommending alternative or enhanced programs; Exercising sound independent judgment within general policy guidelines; Prepare clear, concise and complete reports and other written correspondence; Establish and maintain effective working relationships with those contacted in the course of the work. CBS Banking Representative January 2012 to January 2014 Company Name － City , State Provided excellent communication skills both verbal and written, including the ability to listen and explain complex subjects and convey solutions in a calm and clear manner to clients Used excellent analytical skills with a superior level of attention to detail in order to adhere to stringent bank policies, procedures and guidelines to both clients and internal representatives Provided a positive attitude, enthusiasm, professionalism and strong work ethic with high level of integrity and ethics to clients and team members on a daily bases Collaborated on a relational work style with proven success in a team environment Provided both intermediate and advanced technical skills with the ability to utilize 5 or more open programs at any one time, including Windows, internet researching, database systems, and email Used basic math skills including addition, subtraction, multiplication and division, along with intermediate data entry/typing skills daily; Provided multi-tasking skills, including but not limited to, speaking with customers over the phone, assessing their needs, researching information on the computer, and documenting information, all at one time. Assistant Social Services Coordinator January 2009 to January 2012 Company Name － City , State Assisted in providing expertise and implementing quality control measures for service delivery that meet Head Start performance standards, federal and state regulations and agency outcomes; Supervised Early Head Start Family Support Specialists; oversee and monitor the day to day services being provided to infants, toddlers, pregnant women and their families; Coordinated with Medical Wellness Coordinator to assure all screenings, assessments and home visits are completed; Worked closely with the Home base/Family Partnership Coordinator to provide services to the families in EHS enrolled in the home based/combination program option; Participate/facilitate/coordinate the pregnant women educational meetings in conjunction with Home base/Family Partnership Coordinator to help build collaborations with community partners for recruitment of children and families; Submitted weekly/monthly reports to Coordinator regarding findings at center level: quality of service delivery, compliance or non-compliance issues, staffing needs/concerns, etc.; Assisted Coordinator to establish community linkages to maximize resources that will benefit Head Start and Early Head start families and contribute to attaining agency in-kind goal and participated in all of EHS transition processes; Assist in preparation of the PIR (program information report) yearly and as needed. Director January 2006 to January 2009 Company Name － City , State Served as the Director of program and implemented all new programs and services involving children. Supervised a total of 38 staff members; 16 certified and licensed therapists that performed ongoing services to families/children with developmental disabilities through Indiana First Steps, and 22 staff members that operated and performed other programs and services to families and children;. Wrote the proposal and organized the first before/after school program for Danville's Community Schools;. Managed prepared annual department budget, semi-monthly payroll and all other fiscal concerns. Education Masters Degree : Public Administration High Point University － City , State Public Administration Bachelor of Science : Human Development and Family Studies Indiana University － City , State Human Development Family Studies Family Life Educator Certification Senior Services Group Facilitator Certification Adult Basic Education/GED Consultant Additional Information VOLUNTEER EXPERIENCE Facilitate a 55+ Growth Group monthly at New Direction Christian Church, 2013-2015 Serve as a board member for Not to Believers Like Us a Faith-Based Organization against Domestic Violence Among Christians, 2010-2013 Organized and provided event logistics for the Annual Kids Fair in Danville, IN 2007-2009 Assisted in coordinating the summer event & banquet facilities for Charles T. Myers Golf Outing for At-Risk-Youth at the Charlotte, NC Convention & Visitors Bureau, 2004 & 2005 Board Member, Healthy Start Girls Group, 2003-2005 Board Member, Community Action Agency, 2001-2003 Volunteer at YWCA Annual Girls Sports Camp, 2001-2004 Volunteer at Greensboro Volunteer Center Annual Human Race Walk, 2000-2005 Skills analytical skills, attention to detail, budgets, excellent communication, concise, Consultant, clients, data entry, database, delivery, Educator, Excel, Microsoft Office, PowerPoint, Windows, Word, multi-tasking,processes, proposal, speaking, quality, quality control, recruitment, researching, staffing, phone, typing skills, excellent oral/written skills

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME558061312" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_558061312_1_363735340" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="558061312FNAM1"> </span> <span> </span> <span class="field" id="558061312LNAM1"> PROGRAM ADMINISTRATOR</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM558061314" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM558061314"> Executive Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558061314_1_363737936" style=" padding-top:0px; "> <div class="field singlecolumn" id="558061314FRFM1"> <p align="LEFT"> Results-focused management professional offering 15 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR558061316" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR558061316"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558061316_1_363735342" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558061316JTIT1"> Program Administrator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="558061316JSTD1"> January 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="558061316EDDT1"> January 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558061316COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="558061316JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="558061316JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="558061316JDES1" itemprop="description"> <ul> <li> Impart support to Program Management team and Coordinated with Program Managers.</li> <li> Corresponds with customers, Managed difficult and sensitive issues.</li> <li> Manage difficult and sensitive issue and Interpreted technical information in easy manner and carried out data input; Aid Program Managers develop cost baselines and outlined Memorandum of Agreement.</li> <li> Administer program personnel and implemented disciplinary measures; Outline program information and opportunities and computed grant budget and cuff accounts; Plan, organize, assign, direct, review and evaluate the work of assigned staff; Motivate and evaluate staff and provide for their training and professional development; Implement goals, objectives, policies, procedures, work standards and internal controls; Plan, organize and implement multi-faceted senior programs and activities; Identifying community senior citizen needs and recommending alternative or enhanced programs; Exercising sound independent judgment within general policy guidelines; Prepare clear, concise and complete reports and other written correspondence; Establish and maintain effective working relationships with those contacted in the course of the work.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558061316_2_363735343" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558061316JTIT2"> CBS Banking Representative</span> <br/> <span> <span class="jobdates" format="%B %Y" id="558061316JSTD2"> January 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="558061316EDDT2"> January 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558061316COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="558061316JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="558061316JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="558061316JDES2" itemprop="description"> <ul> <li> Provided excellent communication skills both verbal and written, including the ability to listen and explain complex subjects and convey solutions in a calm and clear manner to clients Used excellent analytical skills with a superior level of attention to detail in order to adhere to stringent bank policies, procedures and guidelines to both clients and internal representatives Provided a positive attitude, enthusiasm, professionalism and strong work ethic with high level of integrity and ethics to clients and team members on a daily bases Collaborated on a relational work style with proven success in a team environment Provided both intermediate and advanced technical skills with the ability to utilize 5 or more open programs at any one time, including Windows, internet researching, database systems, and email Used basic math skills including addition, subtraction, multiplication and division, along with intermediate data entry/typing skills daily; Provided multi-tasking skills, including but not limited to, speaking with customers over the phone, assessing their needs, researching information on the computer, and documenting information, all at one time.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558061316_3_363735344" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558061316JTIT3"> Assistant Social Services Coordinator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="558061316JSTD3"> January 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="558061316EDDT3"> January 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558061316COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="558061316JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="558061316JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="558061316JDES3" itemprop="description"> <ul> <li> Assisted in providing expertise and implementing quality control measures for service delivery that meet Head Start performance standards, federal and state regulations and agency outcomes; Supervised Early Head Start Family Support Specialists; oversee and monitor the day to day services being provided to infants, toddlers, pregnant women and their families; Coordinated with Medical Wellness Coordinator to assure all screenings, assessments and home visits are completed; Worked closely with the Home base/Family Partnership Coordinator to provide services to the families in EHS enrolled in the home based/combination program option; Participate/facilitate/coordinate the pregnant women educational meetings in conjunction with Home base/Family Partnership Coordinator to help build collaborations with community partners for recruitment of children and families; Submitted weekly/monthly reports to Coordinator regarding findings at center level: quality of service delivery, compliance or non-compliance issues, staffing needs/concerns, etc.; Assisted Coordinator to establish community linkages to maximize resources that will benefit Head Start and Early Head start families and contribute to attaining agency in-kind goal and participated in all of EHS transition processes; Assist in preparation of the PIR (program information report) yearly and as needed.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558061316_4_363735345" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="558061316JTIT4"> Director</span> <br/> <span> <span class="jobdates" format="%B %Y" id="558061316JSTD4"> January 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="558061316EDDT4"> January 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="558061316COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="558061316JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="558061316JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="558061316JDES4" itemprop="description"> <ul> <li> Served as the Director of program and implemented all new programs and services involving children.</li> <li> Supervised a total of 38 staff members; 16 certified and licensed therapists that performed ongoing services to families/children with developmental disabilities through Indiana First Steps, and 22 staff members that operated and performed other programs and services to families and children;.</li> <li> Wrote the proposal and organized the first before/after school program for Danville's Community Schools;.</li> <li> Managed prepared annual department budget, semi-monthly payroll and all other fiscal concerns.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC558061317" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC558061317"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558061317_1_363735346" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="558061317DGRE1" itemprop="name"> Masters Degree</span> <span> : </span> <span class="programline" dependency="STUY" id="558061317STUY1"> Public Administration</span> <span class="jobdates" id="558061317GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="558061317SCHO1" itemprop="name"> High Point University</span> <span> － </span> <span class="joblocation jobcity" id="558061317SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="558061317SSTA1"> State</span> <span class="joblocation jobstate" id="558061317SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="558061317FRFM1"> <p align="LEFT"> Public Administration</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558061317_2_363735348" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="558061317DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="558061317STUY2"> Human Development and Family Studies</span> <span class="jobdates" id="558061317GRYR2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="558061317SCHO2" itemprop="name"> Indiana University</span> <span> － </span> <span class="joblocation jobcity" id="558061317SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="558061317SSTA2"> State</span> <span class="joblocation jobstate" id="558061317SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="558061317FRFM2"> <p align="LEFT"> Human Development Family Studies</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_558061317_3_363735349" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="558061317DGRE3" itemprop="name"> Family Life Educator Certification Senior Services Group Facilitator Certification Adult Basic Education/GED Consultant</span> <span class="programline" dependency="STUY" id="558061317STUY3"> </span> <span class="jobdates" id="558061317GRYR3"> </span> </span> <span class="paddedline"> <span class="field" id="558061317FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_ADDI558061329" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI558061329"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558061329_1_363735353" style=" padding-top:0px; "> <div class="field singlecolumn" id="558061329FRFM1"> <ul> <li> VOLUNTEER EXPERIENCE </li> <li> Facilitate a 55+ Growth Group monthly at New Direction Christian Church, 2013-2015 Serve as a board member for Not to Believers Like Us a Faith-Based Organization against Domestic Violence Among Christians, 2010-2013 Organized and provided event logistics for the Annual Kids Fair in Danville, IN 2007-2009 Assisted in coordinating the summer event &amp; banquet facilities for Charles T. Myers Golf Outing for At-Risk-Youth at the Charlotte, NC Convention &amp; Visitors Bureau, 2004 &amp; 2005 Board Member, Healthy Start Girls Group, 2003-2005 Board Member, Community Action Agency, 2001-2003 Volunteer at YWCA Annual Girls Sports Camp, 2001-2004 Volunteer at Greensboro Volunteer Center Annual Human Race Walk, 2000-2005 </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL558061328" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL558061328"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_558061328_1_363735352" style=" padding-top:0px; "> <div class="field singlecolumn" id="558061328FRFM1"> <p align="LEFT"> analytical skills, attention to detail, budgets, excellent communication, concise, Consultant, clients, data entry, database, delivery, Educator, Excel, Microsoft Office, PowerPoint, Windows, Word, multi-tasking,processes, proposal, speaking, quality, quality control, recruitment, researching, staffing, phone, typing skills, excellent oral/written skills</p> </div> </div> </div> </div>

BANKING

GRANTS MANAGER Summary Finance professional successful in not-for-profit and for-profit organizations wanting to resume career after meeting personal goals and obtaining unrestricted work authorization. Skills Accounting, administration, preparing trial balance, balance sheet analysis, bank reconciliation, billing, budgeting, forecasting cash flows, cash management services, contracts, credit risk, due diligence, financial analysis and modeling, financial reporting, financial statement analysis, general ledger, government grant proposals, inventory management, investment Banking, invoicing, accounts payables, accounts receivables, legal issues, risk analysis, investment valuation. Experience Grants Manager December 2009 to July 2014 Company Name － City , State Perform due diligence on potential grant opportunities and monitor current funds portfolio. This included reading all government updates on healthcare research funding, related financial matters and audits. Worked as an integral person in all facets of financial administration in a small team with a culture of inclusion. Have been appreciated and respected for my hard working skills and eagerness to learn. Having worked with some of the best researchers in the healthcare field, I have had to wear multiple hats and work with tight deadlines. Specialized in preparing grant proposals for both federal and non-federal sponsors that included various grants mechanisms, Clinical Trails, Research Contracts and IPAs. Held a key role in pulling together and maintaining a large and complex international grant that involved 21 sites (domestic and international). This role enabled me to become an excellent team player. Managed all post-award administration for all types of sponsored research projects including, subaccounts, budgeting, creating purchase orders, invoicing, monitoring, expense processing and reconciliation, financial reporting, IRB, OMB circular and University policy compliance and close-outs. Held administrative responsibilities like petty cash custodianship, space and infrastructure planner for the entire Program. Also assisted the Program's clinical finance and administrative activities. Grants Manager January 2008 to June 2009 Company Name － City , State Spearheaded research administration of a global health initiative between the University of Pennsylvania and the Government of Botswana, Africa, called the Botswana Program, in the Division of Infectious Diseases. Designed a patient billing database for a specialty lab service in the Division of Pulmonary Medicine that improved invoicing and collections. Specialized in post-award administration for all types of sponsored research projects including, subaccounts, budgeting, creating purchase orders, invoicing, monitoring, expense processing and reconciliation, financial reporting, IRB OMB circular and University policy compliance and close-outs. Manager - Corporate Banking May 2004 to August 2006 Company Name Emerging Corporate and Small Business Enterprises - Financial and Credit Risk Analysis Responsible for preparing credit appraisals from multiple risk perspectives, asset valuation, collateral security evaluation, loan sanctions and post sanction monitoring. Thorough knowledge of credit policies & financial statement analysis of clients. Prepared detailed appraisal reports for different types of credit facilities including term loans, working capital financing, bills discounting, bank guarantees, project financing and micro financing. Meeting new clients for sourcing potential customers, analyzing their income statements and balance sheets and writing detailed recommendation reports for the top management. Investment Banking Division Managed pre and post issue management functions related to IPOs, follow-on offerings, rights issue and bonds issue. Handled legal cases pertaining to public/right issues managed by the bank. Appointed as the bank's Compliance Officer for an IPO from the infrastructure industry which had an issue size of 39 million shares approx. Audit/ Compliance Ensure compliance with Securities Exchange Board of India (SEBI), Reserve Bank of India (RBI), and ING Vysya Bank Ltd guidelines regarding payment of dividends and collection of IPO monies. Independently performed SOX audits and tests for the bank's RTGS (Real Time Gross Settlement) payment settlement system that included study of prevailing processes, matching existing process with standards already set in PCDM (Process control Document Matrix), finding out deviations and taking corrective measures. Education Master of Philosophy : Organizational Dynamics Leadership Management , 2013 University of Pennsylvania － City , USA Organizational Dynamics Leadership Management Certified Research Administrator, CRA 2011 Research Administrators Certification Council New York, USA Certification - Investment Banking : 2007 MBA : Finance , 2004 Finance Bachelor of Commerce : Finance , 2002 Xavier Institute of Management and Entrepreneurship － City , India Finance Diploma : Computer Applications , 2000 Mount Carmel College － City , India Computer Applications Masters : Business Administration Investment Banking Training Institute － City , USA Intensive financial analysis and modeling boot camp Rigorous training in core aspects of investment management including financial statement analysis, valuation techniques, cash flow modeling, LBO modeling, mergers and acquisitions and distressed security analysis. Business Administration Bureau of Data Processing Systems － City , India

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME564389460" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_564389460_1_367713105" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="564389460FNAM1"> </span> <span> </span> <span class="field" id="564389460LNAM1"> GRANTS MANAGER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM564389462" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM564389462"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_564389462_1_367722439" style=" padding-top:0px; "> <div class="field singlecolumn" id="564389462FRFM1"> <p align="LEFT"> Finance professional successful in not-for-profit and for-profit organizations wanting to resume career after meeting personal goals and obtaining unrestricted work authorization. </p> </div> </div> </div> <div class="section" id="SECTION_SKLL564389468" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL564389468"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_564389468_1_367713124" style=" padding-top:0px; "> <div class="field singlecolumn" id="564389468FRFM1"> <p align="LEFT"> Accounting, administration, preparing trial balance, balance sheet analysis, bank reconciliation, billing, budgeting, forecasting cash flows, cash management services, contracts, credit risk, due diligence, financial analysis and modeling, financial reporting, financial statement analysis, general ledger, government grant proposals, inventory management, investment Banking, invoicing, accounts payables, accounts receivables, legal issues, risk analysis, investment valuation. </p> </div> </div> </div> <div class="section" id="SECTION_EXPR564389464" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR564389464"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_564389464_1_367713113" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobline" id="564389464JDES1" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_564389464_2_367713108" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="564389464JTIT2"> Grants Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="564389464JSTD2"> December 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="564389464EDDT2"> July 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="564389464COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="564389464JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="564389464JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="564389464JDES2" itemprop="description"> <ul> <li> Perform due diligence on potential grant opportunities and monitor current funds portfolio.</li> <li> This included reading all government updates on healthcare research funding, related financial matters and audits.</li> <li> Worked as an integral person in all facets of financial administration in a small team with a culture of inclusion.</li> <li> Have been appreciated and respected for my hard working skills and eagerness to learn.</li> <li> Having worked with some of the best researchers in the healthcare field, I have had to wear multiple hats and work with tight deadlines.</li> <li> Specialized in preparing grant proposals for both federal and non-federal sponsors that included various grants mechanisms, Clinical Trails, Research Contracts and IPAs.</li> <li> Held a key role in pulling together and maintaining a large and complex international grant that involved 21 sites (domestic and international).</li> <li> This role enabled me to become an excellent team player.</li> <li> Managed all post-award administration for all types of sponsored research projects including, subaccounts, budgeting, creating purchase orders, invoicing, monitoring, expense processing and reconciliation, financial reporting, IRB, OMB circular and University policy compliance and close-outs.</li> <li> Held administrative responsibilities like petty cash custodianship, space and infrastructure planner for the entire Program.</li> <li> Also assisted the Program's clinical finance and administrative activities.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_564389464_3_367713109" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="564389464JTIT3"> Grants Manager</span> <br/> <span> <span class="jobdates" format="%B %Y" id="564389464JSTD3"> January 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="564389464EDDT3"> June 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="564389464COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="564389464JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="564389464JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="564389464JDES3" itemprop="description"> <ul> <li> Spearheaded research administration of a global health initiative between the University of Pennsylvania and the Government of Botswana, Africa, called the Botswana Program, in the Division of Infectious Diseases.</li> <li> Designed a patient billing database for a specialty lab service in the Division of Pulmonary Medicine that improved invoicing and collections.</li> <li> Specialized in post-award administration for all types of sponsored research projects including, subaccounts, budgeting, creating purchase orders, invoicing, monitoring, expense processing and reconciliation, financial reporting, IRB OMB circular and University policy compliance and close-outs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_564389464_4_367713111" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="564389464JTIT4"> Manager - Corporate Banking</span> <br/> <span> <span class="jobdates" format="%B %Y" id="564389464JSTD4"> May 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="564389464EDDT4"> August 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="564389464COMP4" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="564389464JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="564389464JSTA4" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="564389464JDES4" itemprop="description"> <ul> <li> Emerging Corporate and Small Business Enterprises - Financial and Credit Risk Analysis Responsible for preparing credit appraisals from multiple risk perspectives, asset valuation, collateral security evaluation, loan sanctions and post sanction monitoring.</li> <li> Thorough knowledge of credit policies &amp; financial statement analysis of clients.</li> <li> Prepared detailed appraisal reports for different types of credit facilities including term loans, working capital financing, bills discounting, bank guarantees, project financing and micro financing.</li> <li> Meeting new clients for sourcing potential customers, analyzing their income statements and balance sheets and writing detailed recommendation reports for the top management.</li> <li> Investment Banking Division Managed pre and post issue management functions related to IPOs, follow-on offerings, rights issue and bonds issue.</li> <li> Handled legal cases pertaining to public/right issues managed by the bank.</li> <li> Appointed as the bank's Compliance Officer for an IPO from the infrastructure industry which had an issue size of 39 million shares approx.</li> <li> Audit/ Compliance Ensure compliance with Securities Exchange Board of India (SEBI), Reserve Bank of India (RBI), and ING Vysya Bank Ltd guidelines regarding payment of dividends and collection of IPO monies.</li> <li> Independently performed SOX audits and tests for the bank's RTGS (Real Time Gross Settlement) payment settlement system that included study of prevailing processes, matching existing process with standards already set in PCDM (Process control Document Matrix), finding out deviations and taking corrective measures.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC564389465" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC564389465"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_564389465_1_367713116" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="564389465DGRE1" itemprop="name"> Master of Philosophy</span> <span> : </span> <span class="programline" dependency="STUY" id="564389465STUY1"> Organizational Dynamics Leadership Management</span> <span> , </span> <span class="jobdates" id="564389465GRYR1"> 2013</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="564389465SCHO1" itemprop="name"> University of Pennsylvania</span> <span> － </span> <span class="joblocation jobcity" id="564389465SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="564389465SSTA1"> </span> <span class="joblocation jobstate" id="564389465SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="564389465FRFM1"> Organizational Dynamics Leadership Management</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_564389465_2_367713117" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="564389465DGRE2" itemprop="name"> Certified Research Administrator, CRA 2011 Research Administrators Certification Council New York, USA Certification - Investment Banking</span> <span> : </span> <span class="programline" dependency="STUY" id="564389465STUY2"> </span> <span class="jobdates" id="564389465GRYR2"> 2007</span> </span> <span class="paddedline"> <span class="field" id="564389465FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_564389465_3_367713119" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="564389465DGRE3" itemprop="name"> MBA</span> <span> : </span> <span class="programline" dependency="STUY" id="564389465STUY3"> Finance</span> <span> , </span> <span class="jobdates" id="564389465GRYR3"> 2004</span> </span> <span class="paddedline"> <span class="field" id="564389465FRFM3"> Finance</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_564389465_4_367713121" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="564389465DGRE4" itemprop="name"> Bachelor of Commerce</span> <span> : </span> <span class="programline" dependency="STUY" id="564389465STUY4"> Finance</span> <span> , </span> <span class="jobdates" id="564389465GRYR4"> 2002</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="564389465SCHO4" itemprop="name"> Xavier Institute of Management and Entrepreneurship</span> <span> － </span> <span class="joblocation jobcity" id="564389465SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="564389465SSTA4"> </span> <span class="joblocation jobstate" id="564389465SCNT4"> India</span> </span> <span class="paddedline"> <span class="field" id="564389465FRFM4"> Finance</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_564389465_5_367713122" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="564389465DGRE5" itemprop="name"> Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="564389465STUY5"> Computer Applications</span> <span> , </span> <span class="jobdates" id="564389465GRYR5"> 2000</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="564389465SCHO5" itemprop="name"> Mount Carmel College</span> <span> － </span> <span class="joblocation jobcity" id="564389465SCIT5"> City</span> <span> , </span> <span class="joblocation jobstate" id="564389465SSTA5"> </span> <span class="joblocation jobstate" id="564389465SCNT5"> India</span> </span> <span class="paddedline"> <span class="field" id="564389465FRFM5"> Computer Applications</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_564389465_6_367713118" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="564389465DGRE6" itemprop="name"> Masters</span> <span> : </span> <span class="programline" dependency="STUY" id="564389465STUY6"> Business Administration</span> <span class="jobdates" id="564389465GRYR6"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="564389465SCHO6" itemprop="name"> Investment Banking Training Institute</span> <span> － </span> <span class="joblocation jobcity" id="564389465SCIT6"> City</span> <span> , </span> <span class="joblocation jobstate" id="564389465SSTA6"> </span> <span class="joblocation jobstate" id="564389465SCNT6"> USA</span> </span> <span class="paddedline"> <span class="field" id="564389465FRFM6"> Intensive financial analysis and modeling boot camp Rigorous training in core aspects of investment management including financial statement analysis, valuation techniques, cash flow modeling, LBO modeling, mergers and acquisitions and distressed security analysis. Business Administration</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_564389465_7_367713123" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="564389465SCHO7" itemprop="name"> Bureau of Data Processing Systems</span> <span> － </span> <span class="joblocation jobcity" id="564389465SCIT7"> City</span> <span> , </span> <span class="joblocation jobstate" id="564389465SSTA7"> </span> <span class="joblocation jobstate" id="564389465SCNT7"> India</span> </span> <span class="paddedline"> <span class="field" id="564389465FRFM7"> </span> </span> </div> </div> </div> </div>

BANKING

SENIOR COMPLIANCE OFFICER Summary Banking professional with more than 8.5 years experience in banking with the strong knowledge of banking products, services and procedures, especially in KYC/AML/CFT/OFAC/Global sanctions/FATCA compliance sphere, who can help your company to achieve any goals while mitigating the risks. Skill Highlights Excellent verbal and written communication skills with strong interpersonal skills; Strong analytical and research skills; Excellent team player, strong leadership abilities and team building skills; Dynamic and self-motivated; Creative and result-oriented; Excellent organizational, project management and planning skills; Ability to work well under pressure; Adherence to deadlines; Detail-oriented, multitask; Reliable, responsible, conscientious, easy-going; Demonstrated initiative and creativity in problem solving; Fast learner, eager for self-improvement. Computer Skills Proficiency with personal computers and pertinent mainframe systems and software packages, including MS Office Suite, AML/OFAC monitoring software. Languages English (fluent), Russian (native), Belarusian (native), French (intermediate level (DELF B1), German (basic knowledge). Professional Experience Company Name March 2013 to September 2015 Senior compliance officer AML/CFT; International Sanctions Compliance (mainly OFAC, FinCEN, European Union, Her Majesty's Treasury (HM Treasury), United Nations, others); Sanctions lists management, downloading and installing; The Bank Secrecy Act, The USA PATRIOT Act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements knowledge; KYC/EDD/PEPs procedures; Using in work Accuity, LexisNexis, WorldCompliance, WorldCheck, DowJones AML/CFT/KYC/Sanctions compliance solutions; AML Risk Assessment, revising of work-with-clients' risk; Processing/Analytics/Investigations of AML/CFT/KYC/Sanctions screening alerts on both the customer and transaction level; Suspicious money laundering operations detection, monitoring and analysis by reviewing alerts generated by the automated monitoring system, other sources; Surveillance, account monitoring and investigating High-risk accounts and their transactions; Effectively communicating with and obtaining information from account officers in order to support conclusions of customer activity reviews; Preparing narrative comments that summarize results of reviews and that support decisions regarding activity analyzed; Where appropriate, referring unusual or suspicious activity requiring further action to a supervisor; Suspicious Activity Reports (SARs) writing, OFAC reporting; Analysis and development of automation of AML/CFT/KYC/Sanctions compliance screening processes/business processes; Contacting with foreign financial institutions, business correspondence,  inquiries/investigations processing (English, Russian); AML/CFT/KYC/Sanctions training courses/presentations/consultings to the bank staff; Other duties and special projects as assigned. Company Name July 2008 to November 2012 Senior specialist at International payments department Working in SWIFT system; Processing and authorizing the customers' payment orders through SWIFT system; Payment investigations; Surveillance, account monitoring and investigating High-risk accounts and their transactions; Relationship management authorization (RMA) processing with foreign financial institutions; Processing and authorizing the customers' payment orders through BISS (Belarusian Interbank Settlement System, analogue of US Automated Clearing House (ACH)), payment investigations; Familiarity with Federal Reserve Bank settlements (Fedwire), Clearing House Interbank Payment Systems (CHIPS); Processing and authorizing treasury deals, Letters of credit (L/C), trade-financial operations, foreign exchange transactions, interbank deals, others; Controlling of bank's correspondent account balances, working with obscure sums; Financial monitoring of the customer's incoming and outgoing payments; Working with claims, complaints; Reporting to the Department Head; Contacting with foreign financial institutions, business correspondence,  inquiries/investigations processing (English, Russian); Other duties as assigned. Company Name June 2007 to June 2008 Loan specialist at Retail banking and loan department Consulting customers on the banking products, loans; Customers attracting, detection of client needs; Carrying on negotiations with customers, promotion of bank services; Selling of additional services and products; Undertaking due diligence in relation to clients; Analysis and assessment of the customer's creditworthiness; Preparation of documents for examination to the Credit Committee of the bank from initiation process to final approval; Control of the correctness and completeness of the customer's credit files formation; Working with credit delays, preparation of reports; Working with customers' inquiries, claims, complaints. Company Name September 2005 to June 2007 Personal banker/Teller at Retail banking department Internship and externship; Consulting customers on the banking products; Customers attracting; Carrying on negotiations with customers, promotion of bank services; Selling of additional services and products; Processing short-term and long-term deposits; Cashier transactions services, withdrawals; Recording of money movements in the bank database; Preparation of reports; Insurance services; Western Union transfers; Currency exchange, collection; Working with customers' inquiries, claims, complaints. Education International University "MITSO" (http://international.mitso.by/) 2010 Bachelor's degree : International Economic Relations and Management City , Belarus Minsk state college of services industry (http://kso.minsk.edu.by/) 2006 College degree : Banking and finance City , Belarus

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME664293421" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_664293421_1_432084928" style="padding-top:0px;"> <div class="name bottomborder" itemprop="name"> <span class="field" id="664293421FNAM1"> </span> <span> </span> <span class="field" id="664293421LNAM1"> SENIOR COMPLIANCE OFFICER</span> </div> <div class="lowerborder bottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM664293422" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM664293422"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_664293422_1_432086955" style="padding-top:0px;"> <div class="field singlecolumn" id="664293422FRFM1"> Banking professional with more than 8.5 years experience in banking with the strong knowledge of banking products, services and procedures, especially in KYC/AML/CFT/OFAC/Global sanctions/FATCA compliance sphere, who can help your company to achieve any goals while mitigating the risks.</div> </div> </div> <div class="section" id="SECTION_HILT664293420" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT664293420"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_664293420_1_432093634" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="664293420SKC11"> <ul> <li> Excellent verbal and written communication skills with strong interpersonal skills;</li> </ul> <ul> <li> Strong analytical and research skills;</li> </ul> <ul> <li> Excellent team player, strong leadership abilities and team building skills;</li> </ul> <ul> <li> Dynamic and self-motivated;</li> </ul> <ul> <li> Creative and result-oriented;</li> </ul> <ul> <li> Excellent organizational, project management and planning skills;</li> </ul> </td> <td class="field twocol_2" id="664293420SKC21"> <ul> <li> Ability to work well under pressure;</li> </ul> <ul> <li> Adherence to deadlines;</li> </ul> <ul> <li> Detail-oriented, multitask;</li> </ul> <ul> <li> Reliable, responsible, conscientious, easy-going;</li> </ul> <ul> <li> Demonstrated initiative and creativity in problem solving;</li> </ul> <ul> <li> Fast learner, eager for self-improvement. </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_SKLL664311613" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL664311613"> Computer Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_664311613_1_432095955" style="padding-top:0px;"> <div class="field singlecolumn" id="664311613FRFM1"> <ul> <li> Proficiency with personal computers and pertinent mainframe systems and software packages, including MS Office Suite, AML/OFAC monitoring software.<br/> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_LANG664311818" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_LANG664311818"> Languages</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_664311818_1_432096285" style="padding-top:0px;"> <div class="field singlecolumn" id="664311818FRFM1"> <ul> <li> English (fluent), Russian (native), Belarusian (native), French (intermediate level (DELF B1), German (basic knowledge). </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR664293419" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR664293419"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_664293419_1_432090516" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="664293419COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="664293419JSTD1"> March 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="664293419EDDT1"> September 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="664293419JTIT1"> Senior compliance officer</span> <br/> <span class="joblocation jobcity" id="664293419JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="664293419JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="664293419JDES1" itemprop="description"> <ul> <li> AML/CFT;</li> <li> International Sanctions Compliance (mainly OFAC, FinCEN, European Union, Her Majesty's Treasury (HM Treasury), United Nations, others); </li> <li> Sanctions lists management, downloading and installing; </li> <li> The Bank Secrecy Act, The USA PATRIOT Act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements knowledge; </li> <li> KYC/EDD/PEPs procedures; </li> <li> Using in work Accuity, LexisNexis, WorldCompliance, WorldCheck, DowJones AML/CFT/KYC/Sanctions compliance solutions; </li> <li> AML Risk Assessment, revising of work-with-clients' risk; </li> <li> Processing/Analytics/Investigations of AML/CFT/KYC/Sanctions screening alerts on both the customer and transaction level; </li> <li> Suspicious money laundering operations detection, monitoring and analysis by reviewing alerts generated by the automated monitoring system, other sources; </li> <li> Surveillance, account monitoring and investigating High-risk accounts and their transactions; </li> <li> Effectively communicating with and obtaining information from account officers in order to support conclusions of customer activity reviews;</li> <li> Preparing narrative comments that summarize results of reviews and that support decisions regarding activity analyzed;</li> <li> Where appropriate, referring unusual or suspicious activity requiring further action to a supervisor; </li> <li> Suspicious Activity Reports (SARs) writing, OFAC reporting;</li> <li> Analysis and development of automation of AML/CFT/KYC/Sanctions compliance screening processes/business processes; </li> <li> Contacting with foreign financial institutions, business correspondence,  inquiries/investigations processing (English, Russian); <br/> </li> <li> AML/CFT/KYC/Sanctions training courses/presentations/consultings to the bank staff; </li> <li> Other duties and special projects as assigned.<br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_664293419_2_432091052" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="664293419COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="664293419JSTD2"> July 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="664293419EDDT2"> November 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="664293419JTIT2"> Senior specialist at International payments department</span> <br/> <span class="joblocation jobcity" id="664293419JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="664293419JSTA2" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="664293419JDES2" itemprop="description"> <ul> <li> Working in SWIFT system;</li> <li> Processing and authorizing the customers' payment orders through SWIFT system; </li> <li> Payment investigations; </li> <li> Surveillance, account monitoring and investigating High-risk accounts and their transactions; </li> <li> Relationship management authorization (RMA) processing with foreign financial institutions;</li> <li> Processing and authorizing the customers' payment orders through BISS (Belarusian Interbank Settlement System, analogue of US Automated Clearing House (ACH)), payment investigations; </li> <li> Familiarity with Federal Reserve Bank settlements (Fedwire), Clearing House Interbank Payment Systems (CHIPS);</li> <li> Processing and authorizing treasury deals, Letters of credit (L/C), trade-financial operations, foreign exchange transactions, interbank deals, others; </li> <li> Controlling of bank's correspondent account balances, working with obscure sums; </li> <li> Financial monitoring of the customer's incoming and outgoing payments; </li> <li> Working with claims, complaints; </li> <li> Reporting to the Department Head; </li> <li> Contacting with foreign financial institutions, business correspondence,  inquiries/investigations processing (English, Russian); </li> <li> Other duties as assigned.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_664293419_3_432091417" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="664293419COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="664293419JSTD3"> June 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="664293419EDDT3"> June 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="664293419JTIT3"> Loan specialist at Retail banking and loan department</span> <br/> <span class="joblocation jobcity" id="664293419JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="664293419JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="664293419JDES3" itemprop="description"> <ul> <li> Consulting customers on the banking products, loans; </li> <li> Customers attracting, detection of client needs; </li> <li> Carrying on negotiations with customers, promotion of bank services;</li> <li> Selling of additional services and products;</li> <li> Undertaking due diligence in relation to clients; </li> <li> Analysis and assessment of the customer's creditworthiness; </li> <li> Preparation of documents for examination to the Credit Committee of the bank from initiation process to final approval; </li> <li> Control of the correctness and completeness of the customer's credit files formation; </li> <li> Working with credit delays, preparation of reports;</li> <li> Working with customers' inquiries, claims, complaints.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_664293419_4_432092100" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="664293419COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="664293419JSTD4"> September 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="664293419EDDT4"> June 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="664293419JTIT4"> Personal banker/Teller at Retail banking department</span> <br/> <span class="joblocation jobcity" id="664293419JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="664293419JSTA4" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="664293419JDES4" itemprop="description"> <ul> <li> Internship and externship; <br/> </li> <li> Consulting customers on the banking products; </li> <li> Customers attracting; </li> <li> Carrying on negotiations with customers, promotion of bank services;<br/> </li> <li> Selling of additional services and products; </li> <li> Processing short-term and long-term deposits; </li> <li> Cashier transactions services, withdrawals; </li> <li> Recording of money movements in the bank database; </li> <li> Preparation of reports; </li> <li> Insurance services; </li> <li> Western Union transfers; </li> <li> Currency exchange, collection; </li> <li> Working with customers' inquiries, claims, complaints.<br/> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC664293418" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC664293418"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_664293418_1_432093993" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="664293418SCHO1" itemprop="name"> International University "MITSO" (http://international.mitso.by/)</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="664293418GRYR1"> 2010</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="664293418DGRE1" itemprop="name"> Bachelor's degree</span> <span> : </span> <span class="programline" id="664293418STUY1"> International Economic Relations and Management</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="664293418SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="664293418SSTA1"> </span> <span class="joblocation jobstate" id="664293418SCNT1"> Belarus</span> </span> <span class="paddedline"> <span class="field" id="664293418FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_664293418_2_432094270" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="664293418SCHO2" itemprop="name"> Minsk state college of services industry (http://kso.minsk.edu.by/)</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="664293418GRYR2"> 2006</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="664293418DGRE2" itemprop="name"> College degree</span> <span> : </span> <span class="programline" id="664293418STUY2"> Banking and finance</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="664293418SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="664293418SSTA2"> </span> <span class="joblocation jobstate" id="664293418SCNT2"> Belarus</span> </span> <span class="paddedline"> <span class="field" id="664293418FRFM2"> </span> </span> </div> </div> </div> </div>

BANKING

INSIDE SALES REPRESENTATIVE Experience Company Name March 2012 to Current Inside Sales Representative City , State Currently selling the suite of OpenTable products to an assigned territory with a concentration in Chicago, Minneapolis, and Milwaukee. Utilize a consultative approach to communicate the features and benefits of OpenTable products and services. Effectively meet sales results by various means such as cold-calling, presenting at company sponsored seminars, following up on company provided leads, meeting in person with restaurant owners, and networking with field representatives along with leveraging customer service into upselling opportunities. Solid understanding of OpenTable Electronic Reservation Book and its competitive advantages. Met or exceeded monthly, quarterly, and yearly quota for calendar year 2012(125%), 2013(108%) and 2015(100%). Proficient understanding of salesforce.com CRM application and pipeline management. Promoted to Sales Representative from Sales Coordinator within first 6 months of employment. Company Name August 2009 to February 2012 Asset Manager City , State Managed a $50M portfolio of real estate properties. Represented investors, developers and business owners in leasing residential and commercial space. Increased company profile with existing client base while networking extensively to forge new alliances to provide multi-faceted real estate services. Financial reporting and owner summaries for 700 units of mixed multifamily and commercial properties. Developed and negotiated specific project plans for new builds and remodels. Weekly property evaluations including special project coordination. Managed and trained a team of 6 sales, maintenance, and housekeeping personnel. Organized, hosted and led company sponsored events. Company Name February 2008 to May 2009 Property Manager City , State Represented preferred developers and multi-unit operators including The University of Canterbury, New Zealand. Directed and managed a portfolio of 100+ units of university housing. Residential lease negotiations. Rent collection and financial reporting to operators. Updated new and expired documentation as needed. Company Name August 2005 to February 2008 Business Banking Specialist City , State Responsible for managing and retaining existing relationships and generating new business in the Business Banking market segment. Cross-sold bank products, executed strategies with calls and site visits; provided needs assessment, customer qualification and meeting follow-up to maintain, enhance and expand customer relationships. Serviced the credit and non-credit financial needs of existing clients. Personally interviewed applicants, and closed various types of SBA loans. Managed all aspects of location and cultivation of new deposits and loans. Analyzed call logs and sales numbers in compliance with targeted sales quotas. Education Colorado State University May 2014 BA : Business Administration Management City , State Business Administration Management Skills approach, Banking, benefits, Book, cold-calling, competitive, credit, client, clients, customer service, documentation, features, financial, Financial reporting, managing, market, needs assessment, negotiations, networking, personnel, presenting, project coordination, project plans, real estate, selling, Sales, salesforce.com CRM, seminars

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME871910974" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_871910974_1_570425181" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="871910974FNAM1"> </span> <span> </span> <span class="field" id="871910974LNAM1"> INSIDE SALES REPRESENTATIVE</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM871910988" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT871910990" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM871911333" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR871910976" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR871910976"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_871910976_1_570425183" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="871910976COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="871910976JSTD1"> March 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="871910976EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="871910976JTIT1"> Inside Sales Representative</span> <br/> <span class="joblocation jobcity" id="871910976JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="871910976JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="871910976JDES1" itemprop="description"> <ul> <li> Currently selling the suite of OpenTable products to an assigned territory with a concentration in Chicago, Minneapolis, and Milwaukee.</li> <li> Utilize a consultative approach to communicate the features and benefits of OpenTable products and services.</li> <li> Effectively meet sales results by various means such as cold-calling, presenting at company sponsored seminars, following up on company provided leads, meeting in person with restaurant owners, and networking with field representatives along with leveraging customer service into upselling opportunities.</li> <li> Solid understanding of OpenTable Electronic Reservation Book and its competitive advantages.</li> <li> Met or exceeded monthly, quarterly, and yearly quota for calendar year 2012(125%), 2013(108%) and 2015(100%).</li> <li> Proficient understanding of salesforce.com CRM application and pipeline management.</li> <li> Promoted to Sales Representative from Sales Coordinator within first 6 months of employment.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_871910976_2_570425184" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="871910976COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="871910976JSTD2"> August 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="871910976EDDT2"> February 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="871910976JTIT2"> Asset Manager</span> <br/> <span class="joblocation jobcity" id="871910976JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="871910976JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="871910976JDES2" itemprop="description"> <ul> <li> Managed a $50M portfolio of real estate properties.</li> <li> Represented investors, developers and business owners in leasing residential and commercial space.</li> <li> Increased company profile with existing client base while networking extensively to forge new alliances to provide multi-faceted real estate services.</li> <li> Financial reporting and owner summaries for 700 units of mixed multifamily and commercial properties.</li> <li> Developed and negotiated specific project plans for new builds and remodels.</li> <li> Weekly property evaluations including special project coordination.</li> <li> Managed and trained a team of 6 sales, maintenance, and housekeeping personnel.</li> <li> Organized, hosted and led company sponsored events.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_871910976_3_570425186" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="871910976COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="871910976JSTD3"> February 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="871910976EDDT3"> May 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="871910976JTIT3"> Property Manager</span> <br/> <span class="joblocation jobcity" id="871910976JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="871910976JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="871910976JDES3" itemprop="description"> <ul> <li> Represented preferred developers and multi-unit operators including The University of Canterbury, New Zealand.</li> <li> Directed and managed a portfolio of 100+ units of university housing.</li> <li> Residential lease negotiations.</li> <li> Rent collection and financial reporting to operators.</li> <li> Updated new and expired documentation as needed.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_871910976_4_570425187" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="871910976COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="871910976JSTD4"> August 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="871910976EDDT4"> February 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="871910976JTIT4"> Business Banking Specialist</span> <br/> <span class="joblocation jobcity" id="871910976JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="871910976JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="871910976JDES4" itemprop="description"> <ul> <li> Responsible for managing and retaining existing relationships and generating new business in the Business Banking market segment.</li> <li> Cross-sold bank products, executed strategies with calls and site visits; provided needs assessment, customer qualification and meeting follow-up to maintain, enhance and expand customer relationships.</li> <li> Serviced the credit and non-credit financial needs of existing clients.</li> <li> Personally interviewed applicants, and closed various types of SBA loans.</li> <li> Managed all aspects of location and cultivation of new deposits and loans.</li> <li> Analyzed call logs and sales numbers in compliance with targeted sales quotas.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC871910984" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC871910984"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_871910984_1_570425188" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="871910984SCHO1" itemprop="name"> Colorado State University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="871910984GRYR1"> May 2014</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="871910984DGRE1" itemprop="name"> BA</span> <span> : </span> <span class="programline" id="871910984STUY1"> Business Administration Management</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="871910984SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="871910984SSTA1"> State</span> <span class="joblocation jobstate" id="871910984SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="871910984FRFM1"> Business Administration Management</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL871910987" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL871910987"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_871910987_1_570425191" style="padding-top:0px;"> <div class="field singlecolumn" id="871910987FRFM1"> approach, Banking, benefits, Book, cold-calling, competitive, credit, client, clients, customer service, documentation, features, financial, Financial reporting, managing, market, needs assessment, negotiations, networking, personnel, presenting, project coordination, project plans, real estate, selling, Sales, salesforce.com CRM, seminars</div> </div> </div> </div>

BANKING

REVOLVING CREDIT SUPPORT SPECIALIST Professional Background Energetic, dedicated Support Specialist with strong interpersonal skills and 8+ years of contact center and customer service experience. Proven ability to work effectively with people of various ages, cultural backgrounds, and socio-economic statuses. Financial and Customer Support background and the ability to build new and strengthen existing relationships. Great attitude, strong work ethics and customer focused outlook. Well-developed verbal and written communication skills. Skill Highlights Microsoft Office Suite and Outlook Professional Experience Revolving Credit Support Specialist May 2013 Company Name － City , State Identify inefficiencies and make recommendations for process improvements resulting in 20% higher customer satisfaction ratings. Developed and implemented communication strategies and information programs Help associates identify strengths and weaknesses and implement plan of action to improve their skills Updated departmental standard operating procedures and database to accurately reflect the current practices Act as a Subject Matter Expert regarding bank products, policies and procedures Developed effective relationships with different lines of business through clear communication Assist customer and sales representatives with account inquiries and follow up with maintenance requests Analyzed financial information, obtained from clients, to determine strategies for meeting clients' financial objectives Successfully managed the activities of 45 team members in multiple locations Coordinated with underwriters, loan officers, and operations teams to manage and resolve account concerns Led training programs designed to implement new agent performance management standards for credit center departments. Revolving Credit Specialist May 2012 to May 2013 Company Name － City , State Navigate and maintain extensive research and knowledge of bank products Serviced multiple inbound customer inquiries through different channels Report to immediate manager the learning gaps that associates are challenged with Consistently exceed quality and sales expectations Conducts side by side coaching sessions with associates Organize team huddles for weekly meeting Collected customer feedback and made process changes to exceed customer satisfaction goals. Assisted with the development of the call center's operations, quality and training processes. Built customer loyalty by placing follow-up calls for customers who reported product issues. Developed effective relationships with all call center departments through clear communication. Analyzed financial information, obtained from clients, to determine strategies for meeting clients' financial objectives Served as liaison between customers, bank personnel and various internal departments. Team Mentor responsible for coaching and development of both new hire and seasoned associates Trained new hire associates as an On the Job training (OJT) coach. Relationship Banking Associate July 2007 to May 2012 Company Name － City , State Team Mentor responsible for coaching and development of both new hire and seasoned associates Assisted customers with a wide range of account related inquiries Offered products and services to help customers expand banking relationships Met quality and sales goals requirements Created visual aids for teammates for team and center campaigns Trained new hire associates as an On the Job training (OJT) coach Developed effective relationships with all call center departments through clear communication. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Researched banking guidelines and statutory requirements to stay updated on new laws and applications. Recommended and helped customers select products and services based on their needs. Courteously assisted over 100 customers per day in a high-pressure and fast- paced environment Additional Information. Education and Training Bachelor of Science : Health Administration Information Systems , February 2016 University of Phoenix － City , State , United States Health Administration Information Systems Skills administrative, banking, call center, coach, coaching, credit, clients, customer satisfaction, customer service, database, detail-oriented, fast, financial, team leader, Lotus Notes, Mainframe, Mentor, Microsoft Office Suite, Outlook, works, organizational skills, performance management, personnel, policies, processes, quality, research, sales, Self-Motivated, Self-starter, Supervisor, supervision, time management, training programs

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME798699607" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_798699607_1_518538573" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="798699607FNAM1"> </span> <span> </span> <span class="field" id="798699607LNAM1"> REVOLVING CREDIT SUPPORT SPECIALIST</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM798699618" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM798699618"> Professional Background</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_798699618_1_518538580" style="padding-top:0px;"> <div class="field singlecolumn" id="798699618FRFM1"> Energetic, dedicated Support Specialist with strong interpersonal skills and 8+ years of contact center and customer service experience. Proven ability to work effectively with people of various ages, cultural backgrounds, and socio-economic statuses. Financial and Customer Support background and the ability to build new and strengthen existing relationships. Great attitude, strong work ethics and customer focused outlook. Well-developed verbal and written communication skills.</div> </div> </div> <div class="section" id="SECTION_HILT798699620" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT798699620"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_798699620_1_518538582" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="798699620SKC11"> Microsoft Office Suite and Outlook</td> <td class="field twocol_2 charspace" id="798699620SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM798699748" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR798699609" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR798699609"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_798699609_1_518538575" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="798699609JTIT1"> Revolving Credit Support Specialist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="798699609JSTD1"> May 2013</span> <span class="jobdates" format="%B %Y" id="798699609EDDT1"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="798699609COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="798699609JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="798699609JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="798699609JDES1" itemprop="description"> <ul> <li> Identify inefficiencies and make recommendations for process improvements resulting in 20% higher customer satisfaction ratings.</li> <li> Developed and implemented communication strategies and information programs Help associates identify strengths and weaknesses and implement plan of action to improve their skills Updated departmental standard operating procedures and database to accurately reflect the current practices Act as a Subject Matter Expert regarding bank products, policies and procedures Developed effective relationships with different lines of business through clear communication Assist customer and sales representatives with account inquiries and follow up with maintenance requests Analyzed financial information, obtained from clients, to determine strategies for meeting clients' financial objectives Successfully managed the activities of 45 team members in multiple locations Coordinated with underwriters, loan officers, and operations teams to manage and resolve account concerns Led training programs designed to implement new agent performance management standards for credit center departments.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_798699609_2_518538576" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="798699609JTIT2"> Revolving Credit Specialist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="798699609JSTD2"> May 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="798699609EDDT2"> May 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="798699609COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="798699609JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="798699609JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="798699609JDES2" itemprop="description"> <ul> <li> Navigate and maintain extensive research and knowledge of bank products Serviced multiple inbound customer inquiries through different channels Report to immediate manager the learning gaps that associates are challenged with Consistently exceed quality and sales expectations Conducts side by side coaching sessions with associates Organize team huddles for weekly meeting Collected customer feedback and made process changes to exceed customer satisfaction goals.</li> <li> Assisted with the development of the call center's operations, quality and training processes.</li> <li> Built customer loyalty by placing follow-up calls for customers who reported product issues.</li> <li> Developed effective relationships with all call center departments through clear communication.</li> <li> Analyzed financial information, obtained from clients, to determine strategies for meeting clients' financial objectives Served as liaison between customers, bank personnel and various internal departments.</li> <li> Team Mentor responsible for coaching and development of both new hire and seasoned associates Trained new hire associates as an On the Job training (OJT) coach.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_798699609_3_518538577" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="798699609JTIT3"> Relationship Banking Associate</span> <br/> <span> <span class="jobdates" format="%B %Y" id="798699609JSTD3"> July 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="798699609EDDT3"> May 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="798699609COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="798699609JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="798699609JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="798699609JDES3" itemprop="description"> <ul> <li> Team Mentor responsible for coaching and development of both new hire and seasoned associates Assisted customers with a wide range of account related inquiries Offered products and services to help customers expand banking relationships Met quality and sales goals requirements Created visual aids for teammates for team and center campaigns Trained new hire associates as an On the Job training (OJT) coach Developed effective relationships with all call center departments through clear communication.</li> <li> Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.</li> <li> Researched banking guidelines and statutory requirements to stay updated on new laws and applications.</li> <li> Recommended and helped customers select products and services based on their needs.</li> <li> Courteously assisted over 100 customers per day in a high-pressure and fast- paced environment Additional Information.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC798699617" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC798699617"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_798699617_1_518538579" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="798699617DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="798699617STUY1"> Health Administration Information Systems</span> <span> , </span> <span class="jobdates" id="798699617GRYR1"> February 2016</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="798699617SCHO1" itemprop="name"> University of Phoenix</span> <span> － </span> <span class="joblocation jobcity" id="798699617SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="798699617SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="798699617SCNT1"> United States</span> </span> <span class="paddedline"> <span class="field" id="798699617FRFM1"> Health Administration Information Systems</span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT798699749" style="padding-top:0px;"> </div> <div class="section" id="SECTION_AFIL798699622" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL798699621" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL798699621"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_798699621_1_518538583" style="padding-top:0px;"> <div class="field singlecolumn" id="798699621FRFM1"> administrative, banking, call center, coach, coaching, credit, clients, customer satisfaction, customer service, database, detail-oriented, fast, financial, team leader, Lotus Notes, Mainframe, Mentor, Microsoft Office Suite, Outlook, works, organizational skills, performance management, personnel, policies, processes, quality, research, sales, Self-Motivated, Self-starter, Supervisor, supervision, time management, training programs</div> </div> </div> </div>

BANKING

SALES & TRADING INTERN Professional Summary 5+ years of management and operational experience built on strong people skills and common sense Experience in entrepreneurial, process improvement and growth management • Substantial exposure to business cultures in North America, Europe, and Asia (China, Singapore & South Korea) • Understanding the various business elements: people, operations, sales, marketing, finance & legal - & their inter-dependence Work Experience Company Name July 2009 Sales & Trading Intern City , State Worked directly with Senior Managing Directors and Associates of the firm assisting them with the introduction of their Prime Brokerage Service, LCG Primeview. Provided asset and market analysis, conducted cold calls and communicated directly with domestic and international high net worth clients. Reviewed merger prospectuses and provided daily Current Events summaries. Researched particular assets in order to help shape sales pitches for brokers. Company Name July 2008 Investment Banking Intern City , State Worked directly with the Senior Managing Directors and Associates of the firm assisting their Senior Portfolio Managers with client relations and account management. Researched particular assets in order to help shape sales pitches for Associates. Prepared business plans, a business pipeline, business summaries, and performed routine office tasks. Attended Shareholder Meetings with Senior Managing Directors. Company Name July 2007 Associate City , State Company Name July 2006 City , State Education Hampden-Sydney College 2010 Bachelor of Arts : Economics and Commerce City , State , United States GPA: GPA: 3.3 Member of Sigma Chi Fraternity Member of Society of '91, Student Leadership Program Interests Additional Information ACTIVITIES *Member of Sigma Chi Fraternity: Rush Committee, Social Committee 2008-Present *Member of Society of '91, Student Leadership Program 2009-Present *Captain of Ridgewood High School Basketball Team 2005-2006 Skills account management, Banking, business plans, Calculus, Corporate Finance, clients, client relations, Economics, Equity, Financial, Financial Accounting, Financial Modeling, Forecasting, Managerial, Managing, Managerial Accounting, Market Analysis, Meetings, Money, office, Prime, sales, Venture Capital

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME671476277" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_671476277_1_436553023" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="671476277FNAM1"> </span> <span> </span> <span class="field" id="671476277LNAM1"> SALES &amp; TRADING INTERN</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM671476279" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM671476279"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_671476279_1_436554228" style="padding-top:0px;"> <div class="field singlecolumn" id="671476279FRFM1"> <ul> <li> 5+ years of management and operational experience built on strong people skills and common sense</li> <li> Experience in entrepreneurial, process improvement and growth management</li> </ul> <p align="LEFT"> • Substantial exposure to business cultures in North America, Europe, and Asia (China, Singapore &amp; South Korea)</p> <p align="LEFT"> • Understanding the various business elements: people, operations, sales, marketing, finance &amp; legal - &amp; their inter-dependence</p> </div> </div> </div> <div class="section" id="SECTION_HILT671476280" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR671476281" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR671476281"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_671476281_1_436553025" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="671476281COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="671476281JSTD1"> July 2009</span> <span class="jobdates" format="%B %Y" id="671476281EDDT1"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="671476281JTIT1"> Sales &amp; Trading Intern</span> <br/> <span class="joblocation jobcity" id="671476281JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="671476281JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="671476281JDES1" itemprop="description"> <ul> <li> Worked directly with Senior Managing Directors and Associates of the firm assisting them with the introduction of their Prime Brokerage Service, LCG Primeview.</li> <li> Provided asset and market analysis, conducted cold calls and communicated directly with domestic and international high net worth clients.</li> <li> Reviewed merger prospectuses and provided daily Current Events summaries.</li> <li> Researched particular assets in order to help shape sales pitches for brokers.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_671476281_2_436553026" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="671476281COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="671476281JSTD2"> July 2008</span> <span class="jobdates" format="%B %Y" id="671476281EDDT2"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="671476281JTIT2"> Investment Banking Intern</span> <br/> <span class="joblocation jobcity" id="671476281JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="671476281JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="671476281JDES2" itemprop="description"> <ul> <li> Worked directly with the Senior Managing Directors and Associates of the firm assisting their Senior Portfolio Managers with client relations and account management.</li> <li> Researched particular assets in order to help shape sales pitches for Associates.</li> <li> Prepared business plans, a business pipeline, business summaries, and performed routine office tasks.</li> <li> Attended Shareholder Meetings with Senior Managing Directors.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_671476281_3_436553027" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="671476281COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="671476281JSTD3"> July 2007</span> <span class="jobdates" format="%B %Y" id="671476281EDDT3"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="671476281JTIT3"> Associate</span> <br/> <span class="joblocation jobcity" id="671476281JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="671476281JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="671476281JDES3" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_671476281_4_436553028" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="671476281COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="671476281JSTD4"> July 2006</span> <span class="jobdates" format="%B %Y" id="671476281EDDT4"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="671476281JTIT4"> </span> <span class="joblocation jobcity" id="671476281JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="671476281JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="671476281JDES4" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC671476282" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC671476282"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_671476282_1_436553029" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="671476282SCHO1" itemprop="name"> Hampden-Sydney College</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="671476282GRYR1"> 2010</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="671476282DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="671476282STUY1"> Economics and Commerce</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="671476282SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="671476282SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="671476282SCNT1"> United States</span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="671476282GRPA1"> GPA: 3.3</span> </span> <span class="paddedline"> <span class="field" id="671476282FRFM1"> <p align="LEFT"> Member of Sigma Chi Fraternity</p> <br/> <p align="LEFT"> Member of Society of '91, Student Leadership Program</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_671476282_2_436553030" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="field" id="671476282FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL671476283" style="padding-top:0px;"> </div> <div class="section" id="SECTION_INTR671476284" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR671476284"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_671476284_1_436553032" style="padding-top:0px;"> <div class="field singlecolumn" id="671476284FRFM1"> <p align="LEFT"> </p> </div> </div> </div> <div class="section" id="SECTION_ADDI671476286" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI671476286"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_671476286_1_436553034" style="padding-top:0px;"> <div class="field singlecolumn" id="671476286FRFM1"> <ul> <li> ACTIVITIES *Member of Sigma Chi Fraternity: Rush Committee, Social Committee 2008-Present *Member of Society of '91, Student Leadership Program 2009-Present *Captain of Ridgewood High School Basketball Team 2005-2006</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL671476285" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL671476285"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_671476285_1_436553033" style="padding-top:0px;"> <div class="field singlecolumn" id="671476285FRFM1"> account management, Banking, business plans, Calculus, Corporate Finance, clients, client relations, Economics, Equity, Financial, Financial Accounting, Financial Modeling, Forecasting, Managerial, Managing, Managerial Accounting, Market Analysis, Meetings, Money, office, Prime, sales, Venture Capital</div> </div> </div> </div>

BANKING

ASSISTANT BOY'S BASKETBALL COACH Summary “Ability plus opportunity equals responsibility.” Clyde Muse The Mission: “Therefore go and make disciples of all nations.baptizing them in the name of the Father and of the Son and of the Holy spirit, and teaching them to obey everything I have commanded you.” (Matt.28:19-20, NIV)   The Example: "just as the Son of Man did not come to be served, but to serve, and to give his life as a ransom for many." (Matt. 20:28, NIV)   The Commitment: "So I say, live by the Spirit....But the fruit of the Spirit is love, joy, peace, patience, kindness, goodness, faithfulness, gentleness and self control. Against such things there is no law." (Gal. 5:16,22, NIV)   The work of Christ is to allow His Spirit to working in you. My whole existence is to live, work and play looking for opportunities to better the lives of others though Christ. The commitment to serve to your fellow man is the responsibility of every Christian. Experience 08/2013 to Current Assistant Boy's Basketball Coach Company Name - City , State Analyze the team's strengths and weaknesses while matching against opposing team's abilities. Evaluate game momentum and coordinate strategy for attack. Track player improvement and make necessary player changes to best support team position. 06/1987 to Current Co-Founder and Coach Company Name - City , State Servants Basketball is a Christ based organization that uses basketball as a tool to spread the gospel of Christ to all. Mission: To introduce the gospel of Christ to men, women, boys and girls through basketball and to develop a community of Christian families and activities for those families. Coaching Recruit student athletes to play basketball, schedule games, and improve athletes playing skills. Analyze the team's strengths and weaknesses while matching against opposing team's abilities. Evaluate game momentum and coordinate strategy for attack. 12/2007 to Current Bank Examiner Company Name - City , State Examinations - Travel to state chartered banks and assess the banks' Capital, asset quality, management, earnings, liquidity, and sensitivity to market risk levels for FDIC insurance requirements. 07/2000 to 12/2007 Assistant Professor of Kinesiology & Sport Management Company Name - City , State 1713 KSM Foundations of KSM a study of the history, trends and careers of Kinesiology and Sport Management. 4713 KSM Organizational, Leadership and Management of KSM a study of the theories and practice of management in the KSM field. 3723 KSM Sports Marketing and Promotions a study of sport related cases involving marketing. 4723 KSM Facility Management a study of theories and practices of facility management. Advisor of Sport Management is assisting students in scheduling and setting educational objectives. 01/2000 to 01/2003 Head Men's Junior Varsity Basketball Coach Company Name - City , State Coaching, Team Management, Recruiting. 01/1999 to 01/2000 21st Century Site Coordinator Company Name - City , State Coordinating - Recruit agencies, individuals and district employees to provide academic instruction or violence prevention or alcohol, smoking and drug prevention in after school programs at Star Elementary and Rogers Middle Schools. Grant Management - Managing and controlling a budget, along with managing and controlling supplies and equipment. Scheduling activities for student and managing a small workforce of hired vendors and district employees. 07/1997 to 06/1999 Head Men's Basketball Coach Company Name - City , State Coaching Make and execute precise decisions both on and off the court in a quick and timely manner. Motivate the team to a higher level of performance, through hard work, enthusiasm, commitment and belief. Team Management Managing and controlling a budget, along with managing and controlling athletic equipment. Scheduling games, practices and developing practice agenda. Recruiting Calling, watching, and hosting players on campus. 07/1997 to 06/1999 Head Men's Soccer Coach Company Name - City , State Coaching, Recruiting. 07/1994 to 06/1997 Men's Assistant Basketball Coach Company Name - City , State Coaching, Recruiting. Head Men's Junior Varsity Basketball Coach. Education 1995 Master of Science : Management Southern Nazarene University - City , State Management Organizational Communication, Managerial Economics and Ethics 1994 Bachelor of Science : Accounting Southern Nazarene University - City , State Accounting 1989 High School Diploma : General Star Spencer High School - City , State Skills Coaching Teaching Managing Serving

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME727061441" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_727061441_1_470939091" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="727061441FNAM1"> </span> <span> </span> <span class="field" id="727061441LNAM1"> ASSISTANT BOY'S BASKETBALL COACH</span> </div> </div> </div> <div class="section" id="SECTION_SUMM727061443" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM727061443"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_727061443_1_470939113" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="727061443FRFM1"> <br/> <p align="CENTER"> “Ability plus opportunity equals responsibility.”</p> <p align="CENTER"> Clyde Muse</p> <br/> <p align="JUSTIFY"> The Mission: “Therefore go and make disciples of all nations.baptizing them in the name of the Father and of the Son and of the Holy spirit, and teaching them to obey everything I have commanded you.” (Matt.28:19-20, NIV) </p> <p align="JUSTIFY">  </p> <p align="JUSTIFY"> The Example: "just as the Son of Man did not come to be served, but to serve, and to give his life as a ransom for many." (Matt. 20:28, NIV)</p> <p align="JUSTIFY">  </p> <p align="JUSTIFY"> The Commitment: "So I say, live by the Spirit....But the fruit of the Spirit is love, joy, peace, patience, kindness, goodness, faithfulness, gentleness and self control. Against such things there is no law." (Gal. 5:16,22, NIV)</p> <p align="JUSTIFY">  </p> <p align="JUSTIFY"> The work of Christ is to allow His Spirit to working in you. My whole existence is to live, work and play looking for opportunities to better the lives of others though Christ. The commitment to serve to your fellow man is the responsibility of every Christian.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR727061445" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR727061445"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_727061445_1_470939094" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="727061445JSTD1"> 08/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="727061445EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="727061445JTIT1"> Assistant Boy's Basketball Coach</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="727061445COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="727061445JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="727061445JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="727061445JDES1" itemprop="description"> <ul> <li> Analyze the team's strengths and weaknesses while matching against opposing team's abilities.</li> <li> Evaluate game momentum and coordinate strategy for attack.</li> <li> Track player improvement and make necessary player changes to best support team position.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_727061445_2_470944755" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="727061445JSTD2"> 06/1987</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="727061445EDDT2"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="727061445JTIT2"> Co-Founder and Coach</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="727061445COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="727061445JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="727061445JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="727061445JDES2" itemprop="description"> <ul> <li> Servants Basketball is a Christ based organization that uses basketball as a tool to spread the gospel of Christ to all. </li> <li> Mission: To introduce the gospel of Christ to men, women, boys and girls through basketball and to develop a community of Christian families and activities for those families. </li> <li> Coaching Recruit student athletes to play basketball, schedule games, and improve athletes playing skills. Analyze the team's strengths and weaknesses while matching against opposing team's abilities. Evaluate game momentum and coordinate strategy for attack. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_727061445_3_470964600" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="727061445JSTD3"> 12/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="727061445EDDT3"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="727061445JTIT3"> Bank Examiner</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="727061445COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="727061445JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="727061445JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="727061445JDES3" itemprop="description"> <ul> <li> Examinations - Travel to state chartered banks and assess the banks' Capital, asset quality, management, earnings, liquidity, and sensitivity to market risk levels for FDIC insurance requirements. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_727061445_4_470947418" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="727061445JSTD4"> 07/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="727061445EDDT4"> 12/2007</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="727061445JTIT4"> Assistant Professor of Kinesiology &amp; Sport Management </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="727061445COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="727061445JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="727061445JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="727061445JDES4" itemprop="description"> <ul> <li> 1713 KSM Foundations of KSM a study of the history, trends and careers of Kinesiology and Sport Management.</li> <li> 4713 KSM Organizational, Leadership and Management of KSM a study of the theories and practice of management in the KSM field.</li> <li> 3723 KSM Sports Marketing and Promotions a study of sport related cases involving marketing.</li> <li> 4723 KSM Facility Management a study of theories and practices of facility management.</li> <li> Advisor of Sport Management is assisting students in scheduling and setting educational objectives.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_727061445_5_470939097" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="727061445JSTD5"> 01/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="727061445EDDT5"> 01/2003</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="727061445JTIT5"> Head Men's Junior Varsity Basketball Coach</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="727061445COMP5" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="727061445JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="727061445JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="727061445JDES5" itemprop="description"> <ul> <li> Coaching, Team Management, Recruiting.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_727061445_6_470939099" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="727061445JSTD6"> 01/1999</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="727061445EDDT6"> 01/2000</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="727061445JTIT6"> 21st Century Site Coordinator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="727061445COMP6" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="727061445JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="727061445JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="727061445JDES6" itemprop="description"> <ul> <li> Coordinating - Recruit agencies, individuals and district employees to provide academic instruction or violence prevention or alcohol, smoking and drug prevention in after school programs at Star Elementary and Rogers Middle Schools.</li> <li> Grant Management - Managing and controlling a budget, along with managing and controlling supplies and equipment.</li> <li> Scheduling activities for student and managing a small workforce of hired vendors and district employees.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_727061445_7_470939100" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="727061445JSTD7"> 07/1997</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="727061445EDDT7"> 06/1999</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="727061445JTIT7"> Head Men's Basketball Coach</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="727061445COMP7" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="727061445JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="727061445JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="727061445JDES7" itemprop="description"> <ul> <li> Coaching Make and execute precise decisions both on and off the court in a quick and timely manner.</li> <li> Motivate the team to a higher level of performance, through hard work, enthusiasm, commitment and belief.</li> <li> Team Management Managing and controlling a budget, along with managing and controlling athletic equipment.</li> <li> Scheduling games, practices and developing practice agenda.</li> <li> Recruiting Calling, watching, and hosting players on campus.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_727061445_8_470939101" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="727061445JSTD8"> 07/1997</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="727061445EDDT8"> 06/1999</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="727061445JTIT8"> Head Men's Soccer Coach</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="727061445COMP8" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="727061445JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="727061445JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="727061445JDES8" itemprop="description"> <ul> <li> Coaching, Recruiting.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_727061445_9_470939102" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="727061445JSTD9"> 07/1994</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="727061445EDDT9"> 06/1997</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="727061445JTIT9"> Men's Assistant Basketball Coach</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="727061445COMP9" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="727061445JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="727061445JSTA9" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="727061445JDES9" itemprop="description"> <ul> <li> Coaching, Recruiting.</li> <li> Head Men's Junior Varsity Basketball Coach.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC727061446" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC727061446"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_727061446_1_470939104" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="727061446GRYR1"> 1995</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="727061446DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" id="727061446STUY1"> Management </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="727061446SCHO1" itemprop="name"> Southern Nazarene University</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="727061446SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="727061446SSTA1"> State</span> <span class="joblocation jobstate" id="727061446SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="727061446FRFM1"> <ul> <li> Management Organizational Communication, </li> <li> Managerial</li> <li> Economics and Ethics</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_727061446_2_470939106" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="727061446GRYR2"> 1994</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="727061446DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="727061446STUY2"> Accounting</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="727061446SCHO2" itemprop="name"> Southern Nazarene University</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="727061446SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="727061446SSTA2"> State</span> <span class="joblocation jobstate" id="727061446SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="727061446FRFM2"> <p align="LEFT"> Accounting</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_727061446_3_470939112" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="727061446GRYR3"> 1989</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="727061446DGRE3" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" id="727061446STUY3"> General</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="727061446SCHO3" itemprop="name"> Star Spencer High School</span> <span class="statesWrapper"> - </span> <span class="joblocation jobcity" id="727061446SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="727061446SSTA3"> State</span> <span class="joblocation jobstate" id="727061446SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="727061446FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL727061467" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL727061467"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_727061467_1_470939117" style="padding-top:0px;"> <div class="field singlecolumn" id="727061467FRFM1"> <ul> <li> Coaching</li> <li> Teaching</li> <li> Managing</li> <li> Serving</li> </ul> </div> </div> </div> </div>

BANKING

SR. HOME MORTGAGE CONSULTANT - WELLS FARGO ADVISORS Summary An accomplished, results-driven team player with over 20 years of experience in financial services. Extensive broad expertise in banking, finance, investments, insurance, and relationship management. Demonstrated proficiency in new business development across all business lines. Skills Solid communication, interpersonal, time management, organizational, and leadership skills. Experience Company Name May 2015 Sr. Home Mortgage Consultant - Wells Fargo Advisors City , State •Building solid relationships with referral partners, the Wells Fargo Advisors (team members) by developing and presenting a value proposition, creating and presenting lead identification strategies. Receiving customer referrals/leads from the Financial Advisors and converting those referrals/leads into mortgage loan applications. Remaining accountable to referral partner, customer and others during all aspects of the mortgage financing process. Main responsibilities include: •Relationship management: Instrumental in initiating, developing and managing relationships with Wells Fargo Advisors in an effort to partner with Financial Advisors for referral/lead generation. Sales: •Markets and sells WFHM mortgage products to new or existing WF customers using established inbound, outbound and cold calling techniques, in partnership with Financial Advisors. Quality Assurance: •Ensures loan salability by prospecting customers who meet loan qualifications standards and/or by correctly interpreting underwriting guidelines and policies. Central point of contact: •Acts as the primary source of contact for both the mortgage customer and the Financial Advisor throughout the loan process, including rate quotes and locks, loan originations, and pipeline management. Company Name March 2013 to May 2015 Sr. Home Mortgage Consultant City , State Provides consultation in regards to home financing by education borrowers on available mortgage financing products and process · Business via corporate relationships, direct to consumer marketing and other third party Relationships, Wells Fargo Corporate Relocation Consulting · Completing loan structuring, pricing loan, locking loan rates, pipeline review accordance With WFC policies and procedures · In depth knowledge of investor and regulatory guidelines: FHA, VA, FNMA, FMLMC. Company Name April 2010 to May 2012 Financial Advisor City , State Developing a book of business in order to meet and exceed the required performance hurdles · Effectively sourcing prospecting clients, capitalizing on referrals, assessing customer needs, referring customers to the appropriate service provider, and executing highly customized solutions to meet the clients needs · Recommending investment products and services that are suitable for prospects and clients based on their objectives, resources, time horizon, risk profile and preferences · Balancing investment growth, referral activities, customer follow up, prospect building, administrative compliance and personal growth and development according to both a day-to- day and longer-term plan · Planning and managing resources (time, people, budget) · Seeking the expertise of specialists, where appropriate, to identify planning and investment strategies for a client · Establishing and maintaining relationship with the management team and informing management of any circumstances that require supervisory attention/approval as per compliance guidelines and polices · Completing mandated training, assessments, performance goals and continuing education requirements. Company Name August 2008 to February 2010 Vice President, Wealth Advisor II City , State Responsible for identifying prospective clients with a minimum of $1MM investable assets. Utilize a profiling based approach with a wealth planning orientation to meet clients overall present and future wealth management needs. Prepare presentations, follow up on client contacts, and refer the sale of products and services including portfolio management, private banking, trust, estate services, insurance, as well as other services available across the Wells Fargo franchise. Serve as the relationship manager by coordinating Trust Officers, Investment Managers, Private Bankers, Financial Consultants, Wealth Management Specialists, Insurance Specialists and other contacts across Wells Fargo to deliver full-service wealth management. Key Accomplishments : § Completion of Wells Fargo Wealth Advisor/The Private Bank Foundation. Company Name April 2007 to August 2008 Vice President, Senior Business Relationship Manager City , State Responsible for soliciting and maintaining account relationships with multifaceted businesses with annual gross sales up to $25MM. Serve as the relationship manager to existing clientele in providing ongoing financial consulting · Assess the commercial loan and deposit needs for current and prospective clients. Analyze and secure suitable credit with Wells Fargo Bank products and services. Key Accomplishments : § Completion of Wells Fargo Business Banking College of Commercial Credit § Medallion Stamp Certification# X0209353-2609 § Authorized Lending Limits: § Final approval on wires processed through (FTS) New: $1,000,000 § Lending New $50,000 Lending Existing $100,000 § Lending Incremental $50,000§ Concurrence $1,000,000 § Concurrence Area Of Caution 250,000 § Operating Exposure $100,000 § RCS Authority (DOD Exception Wire Transfers) $100,000 ACH Authority $100,000. Company Name November 1996 to April 2007 Senior National Home Mortgage Consultant City , State Responsible for mortgage origination with a focus on relationships through employee mortgage programs with Fortune 500 companies affinity groups, and/or portfolio retention In depth knowledge of investor and regulatory guidelines: FHA, VA, FNMA, FMLMC. Develop and manage relationships with both external and internal clients. Leaders Club, Team Lead § 2006 1st Mtg Funded Units: 156 $30,520,799 Avg Ln Amt: $195,646 § 2006 2nd Mtg Funded Units: 43 $1,873,377 Avg Ln Amt: $43,566 § 2006 Revenue: $590,110.47 Revenue BPS: 193.35 NOI: $235,967.47 § 2006 Centralized Retail Referrals & Cross sell Top Alliance Bank Referrals 382 § 2005 1st Mtg Funded Units: 161 $34,183,691 Avg Ln Amt $212,321 § 2005 2nd Mtg Funded Units: 54 $2,491,738 Avg Ln Amt: $46,143 § Recognized as #1 in Home Equity sales for 2002 and 2003 in Corporate Wells Fargo § Recognized as #1 in Lender Paid Mortgage Insurance. Education Minnesota State University 1988 Bachelor of Science : Business Administration City , State Additional Information S.A.F.E. MORTGAGE NMLS # 533306 INACTIVE LICENSES · Series 7, 66, 63 · Life, Accident and Health Insurance ·

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME664998528" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_664998528_1_432527320" style="padding-top:0px;"> <div class="name bottomborder" itemprop="name"> <span class="field" id="664998528FNAM1"> </span> <span> </span> <span class="field" id="664998528LNAM1"> SR. HOME MORTGAGE CONSULTANT - WELLS FARGO ADVISORS</span> </div> <div class="lowerborder bottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM664998530" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM664998530"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_664998530_1_432528455" style="padding-top:0px;"> <div class="field singlecolumn" id="664998530FRFM1"> <p align="LEFT"> An accomplished, results-driven team player with over 20 years of experience in financial services.</p> <p align="LEFT"> Extensive broad expertise in banking, finance, investments, insurance, and relationship management.</p> <p align="LEFT"> Demonstrated proficiency in new business development across all business lines.</p> <br/> </div> </div> </div> <div class="section" id="SECTION_SKLL664998536" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL664998536"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_664998536_1_432527330" style="padding-top:0px;"> <div class="field singlecolumn" id="664998536FRFM1"> <p align="LEFT"> Solid communication, interpersonal, time management, organizational, and leadership skills.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR664998532" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR664998532"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_664998532_1_432536636" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="664998532COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="664998532JSTD1"> May 2015</span> <span class="jobdates" format="%B %Y" id="664998532EDDT1"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="664998532JTIT1"> Sr. Home Mortgage Consultant - Wells Fargo Advisors</span> <br/> <span class="joblocation jobcity" id="664998532JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="664998532JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="664998532JDES1" itemprop="description"> <p align="LEFT"> •Building solid relationships with referral partners, the Wells Fargo Advisors (team members) by developing and presenting a value proposition, creating and presenting lead identification strategies. Receiving customer referrals/leads from the Financial Advisors and converting those referrals/leads into mortgage loan applications. Remaining accountable to referral partner, customer and others during all aspects of the mortgage financing process.</p> <p align="LEFT"> Main responsibilities include:</p> <p align="LEFT"> •Relationship management: Instrumental in initiating, developing and managing relationships with Wells Fargo Advisors in an effort to partner with Financial Advisors for referral/lead generation.</p> <p align="LEFT"> Sales:</p> <p align="LEFT"> •Markets and sells WFHM mortgage products to new or existing WF customers using established inbound, outbound and cold calling techniques, in partnership with Financial Advisors.</p> <p align="LEFT"> Quality Assurance:</p> <p align="LEFT"> •Ensures loan salability by prospecting customers who meet loan qualifications standards and/or by correctly interpreting underwriting guidelines and policies. Central point of contact:</p> <p align="LEFT"> •Acts as the primary source of contact for both the mortgage customer and the Financial Advisor throughout the loan process, including rate quotes and locks, loan originations, and pipeline management.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_664998532_2_432527322" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:5px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="664998532COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="664998532JSTD2"> March 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="664998532EDDT2"> May 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="664998532JTIT2"> Sr. Home Mortgage Consultant</span> <br/> <span class="joblocation jobcity" id="664998532JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="664998532JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="664998532JDES2" itemprop="description"> <ul> <li> Provides consultation in regards to home financing by education borrowers on available mortgage financing products and process · Business via corporate relationships, direct to consumer marketing and other third party Relationships, Wells Fargo Corporate Relocation Consulting · Completing loan structuring, pricing loan, locking loan rates, pipeline review accordance With WFC policies and procedures · In depth knowledge of investor and regulatory guidelines: FHA, VA, FNMA, FMLMC.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_664998532_3_432527323" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="664998532COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="664998532JSTD3"> April 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="664998532EDDT3"> May 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="664998532JTIT3"> Financial Advisor</span> <br/> <span class="joblocation jobcity" id="664998532JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="664998532JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="664998532JDES3" itemprop="description"> <ul> <li> Developing a book of business in order to meet and exceed the required performance hurdles · Effectively sourcing prospecting clients, capitalizing on referrals, assessing customer needs, referring customers to the appropriate service provider, and executing highly customized solutions to meet the clients needs · Recommending investment products and services that are suitable for prospects and clients based on their objectives, resources, time horizon, risk profile and preferences · Balancing investment growth, referral activities, customer follow up, prospect building, administrative compliance and personal growth and development according to both a day-to- day and longer-term plan · Planning and managing resources (time, people, budget) · Seeking the expertise of specialists, where appropriate, to identify planning and investment strategies for a client · Establishing and maintaining relationship with the management team and informing management of any circumstances that require supervisory attention/approval as per compliance guidelines and polices · Completing mandated training, assessments, performance goals and continuing education requirements.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_664998532_4_432527324" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="664998532COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="664998532JSTD4"> August 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="664998532EDDT4"> February 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="664998532JTIT4"> Vice President, Wealth Advisor II</span> <br/> <span class="joblocation jobcity" id="664998532JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="664998532JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="664998532JDES4" itemprop="description"> <ul> <li> Responsible for identifying prospective clients with a minimum of $1MM investable assets.</li> <li> Utilize a profiling based approach with a wealth planning orientation to meet clients overall present and future wealth management needs.</li> <li> Prepare presentations, follow up on client contacts, and refer the sale of products and services including portfolio management, private banking, trust, estate services, insurance, as well as other services available across the Wells Fargo franchise.</li> <li> Serve as the relationship manager by coordinating Trust Officers, Investment Managers, Private Bankers, Financial Consultants, Wealth Management Specialists, Insurance Specialists and other contacts across Wells Fargo to deliver full-service wealth management.</li> <li> <b> Key Accomplishments</b> : § Completion of Wells Fargo Wealth Advisor/The Private Bank Foundation.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_664998532_5_432527325" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="664998532COMP5" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="664998532JSTD5"> April 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="664998532EDDT5"> August 2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="664998532JTIT5"> Vice President, Senior Business Relationship Manager</span> <br/> <span class="joblocation jobcity" id="664998532JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="664998532JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="664998532JDES5" itemprop="description"> <ul> <li> Responsible for soliciting and maintaining account relationships with multifaceted businesses with annual gross sales up to $25MM.</li> <li> Serve as the relationship manager to existing clientele in providing ongoing financial consulting · Assess the commercial loan and deposit needs for current and prospective clients.</li> <li> Analyze and secure suitable credit with Wells Fargo Bank products and services.</li> <li> <b> Key Accomplishments</b> : § Completion of Wells Fargo Business Banking College of Commercial Credit § Medallion Stamp Certification# X0209353-2609 § Authorized Lending Limits: § Final approval on wires processed through (FTS) New: $1,000,000 § Lending New $50,000 Lending Existing $100,000 § Lending Incremental $50,000§ Concurrence $1,000,000 § Concurrence Area Of Caution 250,000 § Operating Exposure $100,000 § RCS Authority (DOD Exception Wire Transfers) $100,000 ACH Authority $100,000. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_664998532_6_432527326" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="664998532COMP6" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="664998532JSTD6"> November 1996</span> <span> to </span> <span class="jobdates" format="%B %Y" id="664998532EDDT6"> April 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="664998532JTIT6"> Senior National Home Mortgage Consultant</span> <br/> <span class="joblocation jobcity" id="664998532JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="664998532JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="664998532JDES6" itemprop="description"> <ul> <li> Responsible for mortgage origination with a focus on relationships through employee mortgage programs with Fortune 500 companies affinity groups, and/or portfolio retention </li> <li> In depth knowledge of investor and regulatory guidelines: FHA, VA, FNMA, FMLMC.</li> <li> Develop and manage relationships with both external and internal clients.</li> <li> Leaders Club, Team Lead § 2006 1st Mtg Funded Units: 156 $30,520,799 Avg Ln Amt: $195,646 § 2006 2nd Mtg Funded Units: 43 $1,873,377 Avg Ln Amt: $43,566 § 2006 Revenue: $590,110.47 Revenue BPS: 193.35 NOI: $235,967.47 § 2006 Centralized Retail Referrals &amp; Cross sell Top Alliance Bank Referrals 382 § 2005 1st Mtg Funded Units: 161 $34,183,691 Avg Ln Amt $212,321 § 2005 2nd Mtg Funded Units: 54 $2,491,738 Avg Ln Amt: $46,143 § Recognized as #1 in Home Equity sales for 2002 and 2003 in Corporate Wells Fargo § Recognized as #1 in Lender Paid Mortgage Insurance.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC664998533" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC664998533"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_664998533_1_432527328" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="664998533SCHO1" itemprop="name"> Minnesota State University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="664998533GRYR1"> 1988</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="664998533DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="664998533STUY1"> Business Administration </span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="664998533SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="664998533SSTA1"> State</span> <span class="joblocation jobstate" id="664998533SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="664998533FRFM1"> <br/> </span> </span> </div> </div> </div> <div class="section" id="SECTION_ADDI664998537" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI664998537"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_664998537_1_432527331" style="padding-top:0px;"> <div class="field singlecolumn" id="664998537FRFM1"> <ul> <li> S.A.F.E. MORTGAGE NMLS # 533306</li> <li> INACTIVE LICENSES · Series 7, 66, 63 · Life, Accident and Health Insurance · </li> </ul> </div> </div> </div> </div>

BANKING

CORPORATE CONTROLLER Summary Flexible Controller who adapts seamlessly to constantly evolving accounting processes and technologies. 20 years of accounting / finance experience; leadership - staff & executive team ​Merger & acquisition experience - international, public, private equity firms Diverse - manufacturing, software, facilities/staffing, mortgage/bank, education, airline Multiple corporate structures - fortune 200, public, private, international, multi-state Multi-million dollar accounts - general ledger, cash mgt, fixed assets, budgets, forecasts Experience Company Name September 2017 to Current Corporate Controller City , State Oversaw accounting functions of 30-person staff - accounts payable, accounts receivable, general accounting, taxes, payroll, and cash management. Finance lead for acquisition that grew company almost tenfold -Kimco Facility Services, LLC. created and acquired a portion of another company through a private equity firm. Revenue grew from $18M to $175M; increased employees from 500 to 8,000 in 48 states. Grew accounting department from 6 to approximately 30; hired & trained new staff. Led financial transition for accounts payable, accounts receivable, payroll and general accounting within 6 months; met transition team deadlines. Set up new internal financial system / database for payroll, accounts payable, etc. Established new bank relationship and accounts for company's finances. Primary contact with bank for account implementation & day-to-day finances. Setup ACH and positive pay files, automatic payments, user/security settings. Payroll. Transferred 8,000 employee records from 3rd party payroll company within 4 months; set up payroll tax interface, direct deposit & payroll debit cards. Accounts Receivable. Transferred approximately 5K customer accounts, implemented credit card payments, changed all remittances to company's new bank. Accounts Payable. Set up all vendors and transferred invoices such as rents, utilities, and subcontractors; implemented online expense reports. Transferred over 700 employee cellphone lines, issued over 350 credit cards, transferred 350 vehicle licenses, issued gas cards for company vehicles. Business Analyst (moved back to Colorado Dec 14. worked remote & traveled). Direct report to executive team to solve acquisition issues and implement software & process improvements, including accounting procedures and customer work order processes. Developed / implemented billable work procedures. Linked revenue & expense to billable project for increased revenue generation. Developed procedures and trained field operations on web & mobile devices. Analyzed various options to improve & streamline company's customer work order process. implemented system to track all work orders for company's 5,000 customers. Easier work order management for field operations in 48 states. Improved key indicators for internal & customer needs; gave management visibility. Developed work flows to include auto assignments for work orders. Managed the database, such as new users, security setup, work zones/jobs. provided annual budget analysis. worked with operations to run reports, analyze variances and update the system. Company Name March 2017 to Current US Accounting Manager City , State Accounting manager for 10-person staff responsible for US accounting & payroll. Compiled $4M+ US month-end reporting and debt/stock management of 4 holding companies. Lead coordinator of international offices. Australia (Asia/Pacific), United Kingdom, Russia, South Africa & Germany. Organized & led annual external audit; reduced audit time by 50% compared to prior year. Reduced company month end close time from 14 to 5 days. implemented world-wide close schedule used by US and international offices. Key accountant in acquisition of German software company; merged accounting systems. Generated $30K+ additional monthly income by implementing new investment strategies. Company Name January 2010 to July 2012 Campus Controller City , State Oversaw accounting / budget / forecast / month end for 2 campuses, $30M+ in revenue. Led 15-20 person staff and multiple functional areas. Accounting / financials, student accounts, financial aid, bookstores, scholarships. Responsible for financials, expenses, financial policies, student financial issues. Analyzed & reported financials to executive leadership team. Company Name April 2009 to August 2009 Financial / Tax Analyst City , State Analyzed & interpreted $2M+ monthly financial data, used for corporate board reporting. Created budget/forecast for Australian deal, assisted in setting up subsidiary company. Prepared tax information for Canadian and US corporate tax returns and filings. Company Name December 2007 to April 2009 Corporate Controller City , State 100M+ annual revenue; consolidated financials for 6 holding companies in 3 states. Processed monthly transactions for financial statements. Reviewed financials with general managers and corporate officers. Key accountant in acquisition of Pepsi Lane by Pepsi Bottle Group (Fortune 200/public). Integral to Lane's financial consolidation for PBG's due diligence effort. Merged Lane's accounting & financial processes into PGB's structure. Company Name April 2002 to February 2006 Corporate Controller City , State Controller for day-to-day accounting operations - led staff of 9. Compile $5M+ month-end reporting - general ledger, bank reconciliations, fuel cost, payroll acct for 750+ employees, month end variances (rents, landings, utilities). Maintained $111M fixed asset account of airplanes, vehicles & equipment for 39 airports. Company Name December 2000 to April 2002 Account Reconciliation Coordinator City , State Company Name December 1996 to April 2000 Staff Accountant City , State Company Name February 1920 to February 1920 Staff Accountant City , State Education Regis University 2001 MBA : Business Administration City , State University of Northern Colorado 1996 Bachelor of Science : Business Administration - Finance Minor City , State Skills Accounting:  Financial Statements, Business / Financial Analysis, Budgeting, Month-End Close, Bank Reconciliation, Cash Management, General Ledger, Fixed Assets, Streamline Processes, Review / Implement Software & Policies, Accounts Payable, Accounts Receivable, and Expense Reports Software: *Accounting:  WinTEAM, Citrix Budgeting, PeopleSoft, Ability, Brio Reporting, Mas 90, Accpac, FAS Best, and Quickbooks *General:  Outlook, Microsoft, Corrigo-work order network, Excel, Mortgageware, AS/400 Jack Henry, JD Edwards, and Campus Vue Professional Affiliations Leadership Pikes Peak - June 2012

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME977690873" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_977690873_1_646533794" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="977690873FNAM1"> </span> <span> </span> <span class="field" id="977690873LNAM1"> CORPORATE CONTROLLER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM977690877" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM977690877"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_977690877_1_646533810" style="padding-top:0px;"> <div class="field singlecolumn" id="977690877FRFM1"> <div> <span> Flexible Controller who adapts seamlessly to constantly evolving accounting processes and technologies. </span> </div> <ul> <li> <span> </span> 20 years of accounting / finance experience; leadership - staff &amp; executive team</li> <li> ​Merger &amp; acquisition experience - international, public, private equity firms Diverse - manufacturing, software, facilities/staffing, mortgage/bank, education, airline </li> <li> Multiple corporate structures - fortune 200, public, private, international, multi-state </li> <li> Multi-million dollar accounts - general ledger, cash mgt, fixed assets, budgets, forecasts</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR977690875" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR977690875"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_977690875_1_646533797" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="977690875COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="977690875JSTD1"> September 2017</span> <span> to </span> <span class="jobdates" format="%B %Y" id="977690875EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="977690875JTIT1"> Corporate Controller</span> <br/> <span class="joblocation jobcity" id="977690875JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="977690875JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="977690875JDES1" itemprop="description"> <ul> <li> Oversaw accounting functions of 30-person staff - accounts payable, accounts receivable, general accounting, taxes, payroll, and cash management.</li> <li> Finance lead for acquisition that grew company almost tenfold -Kimco Facility Services, LLC.</li> <li> created and acquired a portion of another company through a private equity firm.</li> <li> Revenue grew from $18M to $175M; increased employees from 500 to 8,000 in 48 states.</li> <li> Grew accounting department from 6 to approximately 30; hired &amp; trained new staff.</li> <li> Led financial transition for accounts payable, accounts receivable, payroll and general accounting within 6 months; met transition team deadlines.</li> <li> Set up new internal financial system / database for payroll, accounts payable, etc.</li> <li> Established new bank relationship and accounts for company's finances.</li> <li> Primary contact with bank for account implementation &amp; day-to-day finances.</li> <li> Setup ACH and positive pay files, automatic payments, user/security settings.</li> <li> Payroll.</li> <li> Transferred 8,000 employee records from 3rd party payroll company within 4 months; set up payroll tax interface, direct deposit &amp; payroll debit cards.</li> <li> Accounts Receivable.</li> <li> Transferred approximately 5K customer accounts, implemented credit card payments, changed all remittances to company's new bank.</li> <li> Accounts Payable.</li> <li> Set up all vendors and transferred invoices such as rents, utilities, and subcontractors; implemented online expense reports.</li> <li> Transferred over 700 employee cellphone lines, issued over 350 credit cards, transferred 350 vehicle licenses, issued gas cards for company vehicles.</li> <li> Business Analyst (moved back to Colorado Dec 14.</li> <li> worked remote &amp; traveled).</li> <li> Direct report to executive team to solve acquisition issues and implement software &amp; process improvements, including accounting procedures and customer work order processes.</li> <li> Developed / implemented billable work procedures.</li> <li> Linked revenue &amp; expense to billable project for increased revenue generation.</li> <li> Developed procedures and trained field operations on web &amp; mobile devices.</li> <li class="tempListItem" style="list-style-type: none;"> </li> <li class="tempListItem" style="list-style-type: none;"> </li> <div class="newSpan" style="margin-left: -168px;"> </div> <li class="tempListItem" style="list-style-type: none;"> </li> <li class="tempListItem" style="list-style-type: none;"> </li> <li> Analyzed various options to improve &amp; streamline company's customer work order process.</li> <li> implemented system to track all work orders for company's 5,000 customers.</li> <li> Easier work order management for field operations in 48 states.</li> <li> Improved key indicators for internal &amp; customer needs; gave management visibility.</li> <li> Developed work flows to include auto assignments for work orders.</li> <li> Managed the database, such as new users, security setup, work zones/jobs.</li> <li> provided annual budget analysis.</li> <li> worked with operations to run reports, analyze variances and update the system.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_977690875_2_646533801" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="977690875COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="977690875JSTD2"> March 2017</span> <span> to </span> <span class="jobdates" format="%B %Y" id="977690875EDDT2"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="977690875JTIT2"> US Accounting Manager</span> <br/> <span class="joblocation jobcity" id="977690875JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="977690875JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="977690875JDES2" itemprop="description"> <ul> <li> Accounting manager for 10-person staff responsible for US accounting &amp; payroll.</li> <li> Compiled $4M+ US month-end reporting and debt/stock management of 4 holding companies.</li> <li> Lead coordinator of international offices.</li> <li> Australia (Asia/Pacific), United Kingdom, Russia, South Africa &amp; Germany.</li> <li> Organized &amp; led annual external audit; reduced audit time by 50% compared to prior year.</li> <li> Reduced company month end close time from 14 to 5 days.</li> <li> implemented world-wide close schedule used by US and international offices.</li> <li> Key accountant in acquisition of German software company; merged accounting systems.</li> <li> Generated $30K+ additional monthly income by implementing new investment strategies.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_977690875_3_646533798" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="977690875COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="977690875JSTD3"> January 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="977690875EDDT3"> July 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="977690875JTIT3"> Campus Controller</span> <br/> <span class="joblocation jobcity" id="977690875JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="977690875JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="977690875JDES3" itemprop="description"> <ul> <li> Oversaw accounting / budget / forecast / month end for 2 campuses, $30M+ in revenue.</li> <li> Led 15-20 person staff and multiple functional areas.</li> <li> Accounting / financials, student accounts, financial aid, bookstores, scholarships.</li> <li> Responsible for financials, expenses, financial policies, student financial issues.</li> <li> Analyzed &amp; reported financials to executive leadership team.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_977690875_4_646533799" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="977690875COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="977690875JSTD4"> April 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="977690875EDDT4"> August 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="977690875JTIT4"> Financial / Tax Analyst</span> <br/> <span class="joblocation jobcity" id="977690875JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="977690875JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="977690875JDES4" itemprop="description"> <ul> <li> Analyzed &amp; interpreted $2M+ monthly financial data, used for corporate board reporting.</li> <li> Created budget/forecast for Australian deal, assisted in setting up subsidiary company.</li> <li> Prepared tax information for Canadian and US corporate tax returns and filings.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_977690875_5_646533800" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="977690875COMP5" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="977690875JSTD5"> December 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="977690875EDDT5"> April 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="977690875JTIT5"> Corporate Controller</span> <br/> <span class="joblocation jobcity" id="977690875JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="977690875JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="977690875JDES5" itemprop="description"> <ul> <li> 100M+ annual revenue; consolidated financials for 6 holding companies in 3 states.</li> <li> Processed monthly transactions for financial statements.</li> <li> Reviewed financials with general managers and corporate officers.</li> <li> Key accountant in acquisition of Pepsi Lane by Pepsi Bottle Group (Fortune 200/public).</li> <li> Integral to Lane's financial consolidation for PBG's due diligence effort.</li> <li> Merged Lane's accounting &amp; financial processes into PGB's structure.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_977690875_6_646533802" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="977690875COMP6" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="977690875JSTD6"> April 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="977690875EDDT6"> February 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="977690875JTIT6"> Corporate Controller</span> <br/> <span class="joblocation jobcity" id="977690875JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="977690875JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="977690875JDES6" itemprop="description"> <ul> <li> Controller for day-to-day accounting operations - led staff of 9.</li> <li> Compile $5M+ month-end reporting - general ledger, bank reconciliations, fuel cost, payroll acct for 750+ employees, month end variances (rents, landings, utilities).</li> <li> Maintained $111M fixed asset account of airplanes, vehicles &amp; equipment for 39 airports.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_977690875_7_646533803" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="977690875COMP7" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="977690875JSTD7"> December 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="977690875EDDT7"> April 2002</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="977690875JTIT7"> Account Reconciliation Coordinator</span> <br/> <span class="joblocation jobcity" id="977690875JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="977690875JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="977690875JDES7" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_977690875_8_646533805" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="977690875COMP8" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="977690875JSTD8"> December 1996</span> <span> to </span> <span class="jobdates" format="%B %Y" id="977690875EDDT8"> April 2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="977690875JTIT8"> Staff Accountant</span> <br/> <span class="joblocation jobcity" id="977690875JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="977690875JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="977690875JDES8" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_977690875_9_646533804" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="977690875COMP9" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="977690875JSTD9"> February 1920</span> <span> to </span> <span class="jobdates" format="%B %Y" id="977690875EDDT9"> February 1920</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="977690875JTIT9"> Staff Accountant</span> <br/> <span class="joblocation jobcity" id="977690875JCIT9" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="977690875JSTA9" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="977690875JDES9" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC977710449" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC977710449"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_977710449_1_646549756" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="977710449SCHO1" itemprop="name"> Regis University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="977710449GRYR1"> 2001</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="977710449DGRE1" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="977710449STUY1"> Business Administration</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="977710449SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="977710449SSTA1"> State</span> <span class="joblocation jobstate" id="977710449SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="977710449FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_977710449_2_646550107" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="977710449SCHO2" itemprop="name"> University of Northern Colorado</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="977710449GRYR2"> 1996</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="977710449DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="977710449STUY2"> Business Administration - Finance Minor</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="977710449SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="977710449SSTA2"> State</span> <span class="joblocation jobstate" id="977710449SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="977710449FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL977690878" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL977690878"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_977690878_1_646533811" style="padding-top:0px;"> <div class="field singlecolumn" id="977690878FRFM1"> <div> Accounting:  </div> <div> Financial Statements, Business / Financial Analysis, Budgeting, Month-End Close, Bank Reconciliation, Cash Management, General Ledger, Fixed Assets, Streamline Processes, Review / Implement Software &amp; Policies, Accounts Payable, Accounts Receivable, and Expense Reports</div> <div> <br/> </div> <div> Software:</div> <div> *Accounting:  WinTEAM, Citrix Budgeting, PeopleSoft, Ability, Brio Reporting, Mas 90, Accpac, FAS Best, and Quickbooks</div> <div> *General:  Outlook, Microsoft, Corrigo-work order network, Excel, Mortgageware, AS/400 Jack Henry, JD Edwards, and Campus Vue</div> </div> </div> </div> <div class="section" id="SECTION_AFIL977690880" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL977690880"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_977690880_1_646541882" style="padding-top:0px;"> <div class="field singlecolumn" id="977690880FRFM1"> Leadership Pikes Peak - June 2012</div> </div> </div> </div>

BANKING

ACCOUNT EXECUTIVE Profile Innovative senior account executive with thirteen years of experience in managing and coordinating client relations seeking a position that will leverage my education and experience to build a successful business partnership. Quick and flexible in response to changing market conditions and new technologies in relation to corporate goals and standards. I have a proven background in information technology, and have spent hundreds of hours in training learning all aspects of the IT environment and how it effects companies of all sizes. My ability to learn quickly and work well independently makes me a value to any company that I would work with. Expertise includes information technology, distribution, logistics, sales, public relations, marketing/advertising, and contract negotiations. Core Qualifications Proficient in all Microsoft Office Suite products, Lotus Notes, Outlook, Sales Certifications in Apc, Symantec ,VMware, HP ,Microsoft, IBM 1 | Page Professional Experience 01/2010 to Current Account Executive Company Name － City , State Initiated, built and developed relationships with clients to be the primary source for hardware and software in a defined territory. Responsible for sourcing, bidding and delivery of all equipment and overseeing sourcing from Channel distributors to ensure we meet the clients budget while at the same time maintaining profitability with our channel partners. Source products and services through channel distributors. Negotiate quantity and pricing with the channel distributors. Establishing relationships with key partners Submit applications for new distributors to Insight Maintain a strong background with electronic commerce, spend management and technology initiatives. Understand the negotiating interests of both Insight and the client. 01/2006 to 01/2009 Banking Sales Representative Company Name － City , State Managed and built client relationships with high net worth clients. Conceptualized researched, and implemented several pilot programs to insure profitability for both Charles Schwab Co and Charles Schwab Bank. Partnered with Financial Consultants at multiple branch locations to drive business growth and capitalize on new revenue for the bank. Implemented a variety of new business development client acquisition programs that significantly. Promoted from field representative/banking credit specialist to banking sales representative. Designed realistic and credible market forecasts and successfully closed $17 million new business in 2008. 01/2005 to 01/2006 Senior Account Executive Company Name － City , State Directed and oversaw a team of 10 Account Executives. Executed several responsibilities; including reviewing loan submissions, collaborating with appraisers and the processing team to insure a seamless experience for the client. Functioned as a loan consultant to help problematic clients with refinances and purchases. Networked with real estate agents, brokers, law firms, and collectors as referrals for new business. Solely handled an extensive amount of paper work to insure proper guidelines are met for underwriting. Worked with all federal and state programs including FHA/VA loans, independent grants, and federal housing grants. Systematically underwrote full loan packages including comprehensive reviews. Awarded 10 million high flyers club award. 01/2002 to 01/2005 Territory Manager Company Name － City , State Effectively managed a sales territory by identifying competitive market opportunities and building strategic relationship with CTX partners. Collaborated with internal teams and utilized accurate and timely quarterly forecasts to guarantee the proper execution of the sales process. Underwrote full loan packages and conducted appraisals with vendors to ensure appropriate value and property type. Served as an outside sales representative that performed door-to-door selling with mortgage brokers to secure new loan packages. Established and grew my own territory from the ground up. Worked in a faced paced environment with minimal supervision. Had to adapt to constant change in sales targets and goals. Serviced a range of companies from small businesses to large corporations. Earned numerous sales promotions for surpassing monthly and yearly sales goals. Championed the president's roundtable from 2002 to 2003. Education Bachelor's Degree : Sociology Sociology and Psychology Eastern New Mexico University Sociology Sociology and Psychology S Ave K, Portales, NM 88130 Interests Humane Society | Phi Kappa Psi Fraternity Skills banking, budget, competitive, hardware, consultant, credit, client, clients, delivery, electronic commerce, Financial, grants, HP, IBM, law, Lotus Notes, market, all Microsoft, Office Suite, Outlook, negotiating, new business development, outside sales, Page, pricing, real estate, selling, Sales, strategic, supervision, Symantec, type Additional Information AWARDS AND HONORS Woodrow Wilson Leadership Award ACTIVITIES Humane Society | Phi Kappa Psi Fraternity

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME502505294" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_502505294_1_328013036" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="502505294FNAM1"> </span> <span> </span> <span class="field" id="502505294LNAM1"> ACCOUNT EXECUTIVE</span> </div> </div> </div> <div class="section" id="SECTION_SUMM502505298" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM502505298"> Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_502505298_1_328013045" style=" padding-top:0px; "> <div class="field singlecolumn noPind" id="502505298FRFM1"> Innovative senior account executive with thirteen years of experience in managing and coordinating client relations seeking a position that will leverage my education and experience to build a successful business partnership. Quick and flexible in response to changing market conditions and new technologies in relation to corporate goals and standards. I have a proven background in information technology, and have spent hundreds of hours in training learning all aspects of the IT environment and how it effects companies of all sizes. My ability to learn quickly and work well independently makes me a value to any company that I would work with. Expertise includes information technology, distribution, logistics, sales, public relations, marketing/advertising, and contract negotiations.</div> </div> </div> <div class="section" id="SECTION_HILT502505300" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT502505300"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_502505300_1_328013047" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="502505300SKC11"> Proficient in all Microsoft Office Suite products, Lotus Notes, Outlook, Sales Certifications in Apc, Symantec ,VMware, HP ,Microsoft, IBM 1 | Page</td> <td class="field twocol_2" id="502505300SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_TSKL502505404" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR502505296" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR502505296"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_502505296_1_328013038" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="502505296JSTD1"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="502505296EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="502505296JTIT1"> Account Executive</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="502505296COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="502505296JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="502505296JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="502505296JDES1" itemprop="description"> <ul> <li> Initiated, built and developed relationships with clients to be the primary source for hardware and software in a defined territory.</li> <li> Responsible for sourcing, bidding and delivery of all equipment and overseeing sourcing from Channel distributors to ensure we meet the clients budget while at the same time maintaining profitability with our channel partners.</li> <li> Source products and services through channel distributors.</li> <li> Negotiate quantity and pricing with the channel distributors.</li> <li> Establishing relationships with key partners Submit applications for new distributors to Insight Maintain a strong background with electronic commerce, spend management and technology initiatives.</li> <li> Understand the negotiating interests of both Insight and the client.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_502505296_2_328013039" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="502505296JSTD2"> 01/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="502505296EDDT2"> 01/2009</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="502505296JTIT2"> Banking Sales Representative</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="502505296COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="502505296JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="502505296JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="502505296JDES2" itemprop="description"> <ul> <li> Managed and built client relationships with high net worth clients.</li> <li> Conceptualized researched, and implemented several pilot programs to insure profitability for both Charles Schwab Co and Charles Schwab Bank.</li> <li> Partnered with Financial Consultants at multiple branch locations to drive business growth and capitalize on new revenue for the bank.</li> <li> Implemented a variety of new business development client acquisition programs that significantly.</li> <li> Promoted from field representative/banking credit specialist to banking sales representative.</li> <li> Designed realistic and credible market forecasts and successfully closed $17 million new business in 2008.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_502505296_3_328013040" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="502505296JSTD3"> 01/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="502505296EDDT3"> 01/2006</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="502505296JTIT3"> Senior Account Executive</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="502505296COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="502505296JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="502505296JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="502505296JDES3" itemprop="description"> <ul> <li> Directed and oversaw a team of 10 Account Executives.</li> <li> Executed several responsibilities; including reviewing loan submissions, collaborating with appraisers and the processing team to insure a seamless experience for the client.</li> <li> Functioned as a loan consultant to help problematic clients with refinances and purchases.</li> <li> Networked with real estate agents, brokers, law firms, and collectors as referrals for new business.</li> <li> Solely handled an extensive amount of paper work to insure proper guidelines are met for underwriting.</li> <li> Worked with all federal and state programs including FHA/VA loans, independent grants, and federal housing grants.</li> <li> Systematically underwrote full loan packages including comprehensive reviews.</li> <li> Awarded 10 million high flyers club award.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_502505296_4_328013041" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="502505296JSTD4"> 01/2002</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="502505296EDDT4"> 01/2005</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="502505296JTIT4"> Territory Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="502505296COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="502505296JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="502505296JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="502505296JDES4" itemprop="description"> <ul> <li> Effectively managed a sales territory by identifying competitive market opportunities and building strategic relationship with CTX partners.</li> <li> Collaborated with internal teams and utilized accurate and timely quarterly forecasts to guarantee the proper execution of the sales process.</li> <li> Underwrote full loan packages and conducted appraisals with vendors to ensure appropriate value and property type.</li> <li> Served as an outside sales representative that performed door-to-door selling with mortgage brokers to secure new loan packages.</li> <li> Established and grew my own territory from the ground up.</li> <li> Worked in a faced paced environment with minimal supervision.</li> <li> Had to adapt to constant change in sales targets and goals.</li> <li> Serviced a range of companies from small businesses to large corporations.</li> <li> Earned numerous sales promotions for surpassing monthly and yearly sales goals.</li> <li> Championed the president's roundtable from 2002 to 2003.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC502505297" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC502505297"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_502505297_1_328013043" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="502505297GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="502505297DGRE1" itemprop="name"> Bachelor's Degree</span> <span> : </span> <span class="programline" id="502505297STUY1"> Sociology Sociology and Psychology</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="502505297SCHO1" itemprop="name"> Eastern New Mexico University</span> <span class="joblocation jobcity" id="502505297SCIT1"> </span> <span class="joblocation jobstate" id="502505297SSTA1"> </span> <span class="joblocation jobstate" id="502505297SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="502505297FRFM1"> Sociology Sociology and Psychology</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_502505297_2_328013044" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="502505297GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="502505297DGRE2" itemprop="name"> S Ave K, Portales, NM 88130</span> <span class="programline" id="502505297STUY2"> </span> </span> <span class="paddedline"> <span class="field" id="502505297FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR502505299" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR502505299"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_502505299_1_328013046" style=" padding-top:0px; "> <div class="field singlecolumn" id="502505299FRFM1"> Humane Society | Phi Kappa Psi Fraternity</div> </div> </div> <div class="section" id="SECTION_SKLL502505301" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL502505301"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_502505301_1_328013048" style=" padding-top:0px; "> <div class="field singlecolumn" id="502505301FRFM1"> banking, budget, competitive, hardware, consultant, credit, client, clients, delivery, electronic commerce, Financial, grants, HP, IBM, law, Lotus Notes, market, all Microsoft, Office Suite, Outlook, negotiating, new business development, outside sales, Page, pricing, real estate, selling, Sales, strategic, supervision, Symantec, type</div> </div> </div> <div class="section" id="SECTION_ADDI502505302" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI502505302"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_502505302_1_328013049" style=" padding-top:0px; "> <div class="field singlecolumn" id="502505302FRFM1"> <ul> <li> AWARDS AND HONORS Woodrow Wilson Leadership Award</li> <li> ACTIVITIES Humane Society | Phi Kappa Psi Fraternity</li> </ul> </div> </div> </div> </div>

BANKING

MARKETING MANAGER Summary Multidisciplinary professional with track record of exceeding revenue goals, driving high-volume new user acquisition and growing subscription-based businesses. Versed in all aspects of marketing campaigns from concept development to execution and launch. Highlights Brand development Multi-media marketing Channel strategy CRM understanding New customer acquisition Prospecting Account management Skilled negotiator Accomplishments Notable Accomplishments:   Co-Founding Instadium, LLC , the country's leading provider of restroom advertising signage and in-game promotional events to both professional and collegiate sporting venues. Co-Founding LiveHelper.com; Livehelper is a privately held company that introduced to the lead generation industry remotely hosted services for businesses and their websites to provide real-time support online sales, marketing and customer service. Co-Founding GoWebBaby USA, LLC one of the fastest growing IT Solution companies in Central India as well as its proprietary technologies that include BingoCRM, LegalZen and SmartGen, a document assembly and automation software. Developer and Co-Founder LegalZen ; a real-time, artificial intelligence engine that utilizes social media to suggest, create and offer to consumer legal documents and associated solutions. Experience Marketing Manager , 04/2009 to 03/2015 Company Name － City , State Managed both inbound and outbound marketing campaigns to generate new business and to support partner and sales teams. Managed the complete redesign and launch of the company's website in [Number] months. Developed corporate communications strategies and programs, including project timelines. Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends. Banking and Workout Attorney , 01/2006 to 01/2009 Company Name － City , State Full-service law firm with over 100 employees and representing numerous national and regional lending institutions, REIT's, and significant private organizations. Represent local and national financial institutions in structuring and negotiating appropriate documentation, including construction and permanent financing, asset based loans, letter of credit transactions, term loans, and lines of credit. Counseled clients in the acquisition, leasing and disposition of commercial real estate throughout the country. Represented lead lender in $92M participation financing of several commercial office parks located in Michigan. Facilitated purchase of $50M loan portfolio from Fortune 50 company. Represented client in simultaneous $18M acquisition and financing of major retail shopping centers in Colorado and 4 Wal-Mart stores located in Wisconsin, Tennessee, South Carolina, and Ohio. National Sales Director , 01/2003 to 01/2005 Company Name － City , State Commercial real estate firm specializing in accelerated sales of commercial real estate with key clients including General Electric, JPMorgan Chase, Sunoco, and British Petroleum. Employed 30+ professionals. Led national sales team of commercial real estate agents to assess properties/portfolios for sale. Implemented most appropriate sales method based on industry, property type, and geographic location. Prepared due diligence materials for prospective buyers. Optimized profitability of clients' portfolios by conducting nationwide live seminars to prospective purchasers on participating in the accelerated sealed bid auction. 01/2001 to 01/2003 Company Name － City , State General practice law firm with over 150 attorneys and support staff. Attorney Represented nation's largest SBA and 504 Lender including Bank of America and Allied Capital in originating loans and selling loan portfolios into secondary market. Notable Accomplishments: Documented and closed $200M+ of Small Business Administration 7(A) and 504 loan programs. Lead Auditor that ensured compliance with SBA guidelines by leading team to audit loan portfolios through lien, asset, and collateral analysis. Education Juris Doctorate (JD) : 2001 CHICAGO-KENT COLLEGE OF LAW IN － City , State GPA: Appointment, Dean's Panel on Electronic Voting Reformation Recipient, CALI Award for "The Philosophies of the Criminal Justice System" Appointment, Dean's Panel on Electronic Voting Reformation Recipient, CALI Award for "The Philosophies of the Criminal Justice System" Bachelor of Arts : American and European History , 1998 TULANE UNIVERSITY IN NEW － City , State GPA: Magna Cum Laude Dean's List Phi Beta Kappa Tulane Senior Scholar Intramural Rugby Team American and European History Magna Cum Laude Dean's List Phi Beta Kappa Tulane Senior Scholar Intramural Rugby Team Professional Affiliations State Bar of Michigan Michigan Bar Association Skills SEO, SEM, Social Media Launch Strategies Social-Digital Marketing Traffic Generation Media and Marketing Analysis Interactive Web Campaigns/E-Commerce

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME561668981" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_561668981_1_365998975" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="561668981FNAM1"> </span> <span> </span> <span class="field" id="561668981LNAM1"> MARKETING MANAGER</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM561668983" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM561668983"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_561668983_1_365998999" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="561668983FRFM1"> <p align="LEFT"> Multidisciplinary professional with track record of exceeding revenue goals, driving high-volume new user acquisition and growing subscription-based businesses. Versed in all aspects of marketing campaigns from concept development to execution and launch.</p> </div> </div> </div> <div class="section" id="SECTION_HILT561668984" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT561668984"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_561668984_1_366007771" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="561668984SKC11"> <ul> <li> Brand development</li> <li> Multi-media marketing</li> <li> Channel strategy</li> <li> CRM understanding</li> <br/> </ul> </td> <td class="field twocol_2" id="561668984SKC21"> <ul> <li> New customer acquisition</li> <li> Prospecting</li> <li> Account management</li> <li> Skilled negotiator</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM561677487" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM561677487"> Accomplishments</div> </div> <div class="paragraph txtLeft firstparagraph" id="PARAGRAPH_561677487_1_366008641" style=" padding-top:0px; "> <div class="field singlecolumn" id="561677487FRFM1"> <p align="LEFT"> <b> Notable Accomplishments:</b>  </p> <br/> <p align="LEFT"> <b> Co-Founding Instadium, LLC</b> , the country's leading provider of restroom advertising signage and in-game promotional events to both professional and collegiate sporting venues. </p> <br/> <p align="LEFT"> <b> Co-Founding LiveHelper.com;</b> Livehelper is a privately held company that introduced to the lead generation industry remotely hosted services for businesses and their websites to provide real-time support online sales, marketing and customer service. </p> <br/> <p align="LEFT"> <b> Co-Founding GoWebBaby USA, LLC</b> one of the fastest growing IT Solution companies in Central India as well as its proprietary technologies that include BingoCRM, LegalZen and SmartGen, a document assembly and automation software.</p> <br/> <p align="LEFT"> <b> Developer and Co-Founder LegalZen</b> ; a real-time, artificial intelligence engine that utilizes social media to suggest, create and offer to consumer legal documents and associated solutions.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR561668985" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR561668985"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_561668985_1_365998977" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="561668985JTIT1"> Marketing Manager</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="561668985JSTD1"> 04/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="561668985EDDT1"> 03/2015</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="561668985COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="561668985JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="561668985JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="561668985JDES1" itemprop="description"> <ul> <li> Managed both inbound and outbound marketing campaigns to generate new business and to support partner and sales teams.</li> <li> Managed the complete redesign and launch of the company's website in [Number] months.</li> <li> Developed corporate communications strategies and programs, including project timelines.</li> <li> Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_561668985_2_365998980" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="561668985JTIT2"> Banking and Workout Attorney</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="561668985JSTD2"> 01/2006</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="561668985EDDT2"> 01/2009</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="561668985COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="561668985JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="561668985JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="561668985JDES2" itemprop="description"> <ul> <li> Full-service law firm with over 100 employees and representing numerous national and regional lending institutions, REIT's, and significant private organizations.</li> <li> Represent local and national financial institutions in structuring and negotiating appropriate documentation, including construction and permanent financing, asset based loans, letter of credit transactions, term loans, and lines of credit.</li> <li> Counseled clients in the acquisition, leasing and disposition of commercial real estate throughout the country.</li> <li> Represented lead lender in $92M participation financing of several commercial office parks located in Michigan.</li> <li> Facilitated purchase of $50M loan portfolio from Fortune 50 company.</li> <li> Represented client in simultaneous $18M acquisition and financing of major retail shopping centers in Colorado and 4 Wal-Mart stores located in Wisconsin, Tennessee, South Carolina, and Ohio.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_561668985_3_365998981" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="561668985JTIT3"> National Sales Director</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="561668985JSTD3"> 01/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="561668985EDDT3"> 01/2005</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="561668985COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="561668985JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="561668985JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="561668985JDES3" itemprop="description"> <ul> <li> Commercial real estate firm specializing in accelerated sales of commercial real estate with key clients including General Electric, JPMorgan Chase, Sunoco, and British Petroleum.</li> <li> Employed 30+ professionals.</li> <li> Led national sales team of commercial real estate agents to assess properties/portfolios for sale.</li> <li> Implemented most appropriate sales method based on industry, property type, and geographic location.</li> <li> Prepared due diligence materials for prospective buyers.</li> <li> Optimized profitability of clients' portfolios by conducting nationwide live seminars to prospective purchasers on participating in the accelerated sealed bid auction.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_561668985_4_365998993" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="561668985JTIT4"> </span> <span class="jobdates" format="%m/%Y" id="561668985JSTD4"> 01/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="561668985EDDT4"> 01/2003</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="561668985COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="561668985JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="561668985JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline txtLeft"> <span class="jobline txtLeft" id="561668985JDES4" itemprop="description"> <ul> <li> General practice law firm with over 150 attorneys and support staff.</li> <li> Attorney Represented nation's largest SBA and 504 Lender including Bank of America and Allied Capital in originating loans and selling loan portfolios into secondary market.</li> <li> Notable Accomplishments: Documented and closed $200M+ of Small Business Administration 7(A) and 504 loan programs.</li> <li> Lead Auditor that ensured compliance with SBA guidelines by leading team to audit loan portfolios through lien, asset, and collateral analysis.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC561668986" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC561668986"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_561668986_1_365998996" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="561668986DGRE1" itemprop="name"> Juris Doctorate (JD)</span> <span> :</span> <span class="programline" dependency="STUY" id="561668986STUY1"> </span> <span class="jobdates" id="561668986GRYR1"> 2001</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="561668986SCHO1" itemprop="name"> CHICAGO-KENT COLLEGE OF LAW IN</span> <span> － </span> <span class="joblocation jobcity" id="561668986SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="561668986SSTA1"> State</span> <span class="joblocation jobstate" id="561668986SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="561668986GRPA1"> Appointment, Dean's Panel on Electronic Voting Reformation Recipient, CALI Award for "The Philosophies of the Criminal Justice System"</span> </span> <span class="paddedline txtLeft"> <span class="field" id="561668986FRFM1"> Appointment, Dean's Panel on Electronic Voting Reformation Recipient, CALI Award for "The Philosophies of the Criminal Justice System"</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_561668986_2_365998998" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="561668986DGRE2" itemprop="name"> Bachelor of Arts</span> <span> :</span> <span class="programline" dependency="STUY" id="561668986STUY2"> American and European History</span> <span> ,</span> <span class="jobdates" id="561668986GRYR2"> 1998</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="561668986SCHO2" itemprop="name"> TULANE UNIVERSITY IN NEW</span> <span> － </span> <span class="joblocation jobcity" id="561668986SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="561668986SSTA2"> State</span> <span class="joblocation jobstate" id="561668986SCNT2"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="561668986GRPA2"> Magna Cum Laude Dean's List Phi Beta Kappa Tulane Senior Scholar Intramural Rugby Team</span> </span> <span class="paddedline txtLeft"> <span class="field" id="561668986FRFM2"> American and European History Magna Cum Laude Dean's List Phi Beta Kappa Tulane Senior Scholar Intramural Rugby Team</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL561668987" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL561668987"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_561668987_1_365999000" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="561668987FRFM1"> State Bar of Michigan Michigan Bar Association</div> </div> </div> <div class="section" id="SECTION_SKLL561669012" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL561669012"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_561669012_1_365999001" style=" padding-top:0px; "> <div class="field singlecolumn txtLeft" id="561669012FRFM1"> <ul> <li> SEO, SEM, Social Media </li> <li> Launch Strategies</li> <li> Social-Digital Marketing </li> <li> Traffic Generation </li> <li> Media and Marketing Analysis</li> <li> Interactive Web Campaigns/E-Commerce </li> </ul> </div> </div> </div> </div>

BANKING

ARTS EDUCATOR Summary Creative and innovative Art teacher passionate about making the  middle and high school experience a positive one for all students. Works to improve school climate so that all students can learn course materials, as well as the social skills they need to thrive in all aspects of their lives.  Excellent communication, interpersonal and effective leadership skills create easy interaction with students, parents and other staff. Accomplishments Served as the advisor for the [Student Club Name] Club for [number] years in a row. Skills Valid and Current Teaching Certification in Florida. Earth-Space Science 6-12, Art K-12, Elementary Education K-5 Positive and encouraging Experience 03/2005 to Current Arts Educator Company Name － City , State Supported students in developing strategies for individual needs and classroom group dynamics. Communicated effectively with educators from various grade levels. Wrote daily and weekly lesson plans. Physically and verbally interacted with students throughout the day to keep them engaged. Supplied one-on-one attention to each student, while maintaining overall focus on the entire group. Encouraged students to be understanding of and helpful to others. Organized field trips to local parks, fire stations and zoos.  Conducted small group and individual classroom activities based on differentiated learning needs. Conducted small group and individual classroom activities based on differentiated learning needs. Applied the positive reinforcement method to redirect negative behaviors. Promoted language development skills through reading and storytelling. Presented all class material and policies accurately and clearly for [number] classes each semester. Prepare lesson plans and set up goals. Demonstrate methods and procedures in the use of a variety of art materials and tools such as; acrylics, watercolors, brushes, graphite, colored pencil, oil pastel, cartooning, metal repousse', weaving, paper mache', sculpture, wire work, jewelry making, fused glass and ceramics. Assess students' needs and capabilities then utilize customized teaching techniques. Inspire students and assist them to develop their creativity and self-expression. Exemplary in classroom management establishing a student rapport that promotes learning and active participation. Initiate and yearly sponsor the National Junior Art Honor Society. Organize student art exhibition by directing the planning, publicity, preparation and set up of "Evening of Art" to showcase student work in a gallery setting. Manage an annual budget between middle and upper school divisions. Carry out duties as department chair to provide guidance, instruction, direction and support to fellow faculty members. Collaborate with co-workers to share best practices and resolve academic and disciplinary matters. Act as liaison between staff, students, parents and school director. Motivated individual with a true passion for life-long learning. 04/2005 to Current Company Name － City , State 08/2004 to 06/2005 Visual Arts Instructor Company Name － City , State Develop good rapport with students' in order to cultivate a creative and encouraging atmosphere. Effectively communicate information and ideas to staff, parents and students. Manage an annual budget for materials and supplies. 10/1990 to 07/2005 Owner/Artist Company Name － City , State Own and manage business which provides a variety of gifts and commercial signs. Supervise all aspects of the business including; customer service, sales, purchasing, accounting and employee hiring and training. Developed and produced a fused glass product line still carried in galleries and gift shops across the U.S. and the Caribbean. Education and Training Master of Science : Education NovaSoutheastern University － City , State , United States B.F.A Florida Atlantic University － City , State Bachelor of Science : Education University of Nebraska Omaha － City , State , United States Recipient of  Goodrich Scholarship Coursework in Education Minor in Geology. The Studio at the Corning Museum of Glass － City , State City , State Skills   People skills:enthusiastic people person, advanced problem-solving, great organizational skills Activities and Honors Featured artist on PBS TV series New Florida Glass Fusion Artist https://www.youtube.com/watch?v=fh0OCMyS_bk Student won GOLD KEY from Scholastic Art and Writing Awards and accepted award at Carnaggie Hall, NYC. Student won first place for colored pencil drawing, Gallery Hard Rock Casino, Hollywood, Florida. Member NAEA. ​ Additional Information Work with Hadar's clay to make mixed metal jewelry.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1034989946" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1034989946_1_689212112" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="1034989946FNAM1"> </span> <span> </span> <span class="field" id="1034989946LNAM1"> ARTS EDUCATOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1034989948" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1034989948"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1034989948_1_689212116" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="1034989948FRFM1"> <span> Creative and innovative <font color="#000" style="color: rgb(0, 0, 0);"> Art</font> teacher passionate about making the  middle and high school experience a positive one for all students. Works to improve school climate so that all students can learn course materials, as well as the social skills they need to thrive in all aspects of their lives. </span> Excellent communication, interpersonal and effective leadership skills create easy interaction with students, parents and other staff.</div> </div> </div> <div class="section" id="SECTION_ACCM1034989949" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM1034989949"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1034989949_1_689212117" style="padding-top:0px;"> <div class="field singlecolumn" id="1034989949FRFM1"> <ul> <li> <br/> <span> Served as the advisor for the <font color="#0000ff" style="color: rgb(0, 0, 255);"> [Student Club Name]</font> Club for <font color="#0000ff" style="color: rgb(0, 0, 255);"> [number]</font> years in a row. </span> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_HILT1034989954" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1034989954"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1034989954_1_689213349" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1034989954SKC11"> <ul> <li> Valid and Current Teaching Certification in Florida. Earth-Space Science 6-12, Art K-12, Elementary Education K-5</li> <li> Positive and encouraging</li> </ul> <p> <br/> </p> </td> <td class="field twocol_2" id="1034989954SKC21"> <div> </div> <div> </div> <div> </div> <p> <br/> </p> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1034989950" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1034989950"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1034989950_1_689212118" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1034989950JSTD1"> 03/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1034989950EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1034989950JTIT1"> Arts Educator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1034989950COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1034989950JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1034989950JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1034989950JDES1" itemprop="description"> <p> <br/> <span> Supported students in developing strategies for individual needs and classroom group dynamics. <br/> <span> Communicated effectively with educators from various grade levels. <br/> <span> Wrote daily and weekly lesson plans. <br/> <span> Physically and verbally interacted with students throughout the day to keep them engaged. <br/> <span> Supplied one-on-one attention to each student, while maintaining overall focus on the entire group. <br/> <span> Encouraged students to be understanding of and helpful to others. <br/> <span> Organized field trips to local parks, fire stations and zoos. <br/> <span> <br/> </span> </span> </span> </span> </span> </span> </span> </span> </p> <div class="newSpan" style="margin-left: -155px;"> </div> <span> Conducted small group and individual classroom activities based on differentiated learning needs. <br/> <span> Conducted small group and individual classroom activities based on differentiated learning needs. <br/> <span> Applied the positive reinforcement method to redirect negative behaviors. <br/> <span> Promoted language development skills through reading and storytelling. </span> </span> </span> </span> <br/> <span> Presented all class material and policies accurately and clearly for <font color="#0000ff" style="color: rgb(0, 0, 255);"> [number]</font> classes each semester. </span> Prepare lesson plans and set up goals.<p> </p> <ul> <li> Demonstrate methods and procedures in the use of a variety of art materials and tools such as; acrylics, watercolors, brushes, graphite, colored pencil, oil pastel, cartooning, metal repousse', weaving, paper mache', sculpture, wire work, jewelry making, fused glass and ceramics.</li> <li> Assess students' needs and capabilities then utilize customized teaching techniques.</li> <li> Inspire students and assist them to develop their creativity and self-expression.</li> <li> Exemplary in classroom management establishing a student rapport that promotes learning and active participation.</li> <li> Initiate and yearly sponsor the National Junior Art Honor Society.</li> <li> Organize student art exhibition by directing the planning, publicity, preparation and set up of "Evening of Art" to showcase student work in a gallery setting.</li> <li> Manage an annual budget between middle and upper school divisions.</li> <li> Carry out duties as department chair to provide guidance, instruction, direction and support to fellow faculty members.</li> <li> Collaborate with co-workers to share best practices and resolve academic and disciplinary matters.</li> <li> Act as liaison between staff, students, parents and school director.</li> <li> Motivated individual with a true passion for life-long learning.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1034989950_2_689212119" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1034989950JSTD2"> 04/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1034989950EDDT2"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1034989950COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1034989950JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1034989950JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1034989950JDES2" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1034989950_3_689212120" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1034989950JSTD3"> 08/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1034989950EDDT3"> 06/2005</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1034989950JTIT3"> Visual Arts Instructor</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1034989950COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1034989950JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1034989950JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1034989950JDES3" itemprop="description"> <p> <br/> </p> <ul> <li> Develop good rapport with students' in order to cultivate a creative and encouraging atmosphere.</li> <li> Effectively communicate information and ideas to staff, parents and students.</li> <li> Manage an annual budget for materials and supplies.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1034989950_4_689212122" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1034989950JSTD4"> 10/1990</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1034989950EDDT4"> 07/2005</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1034989950JTIT4"> Owner/Artist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1034989950COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1034989950JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1034989950JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1034989950JDES4" itemprop="description"> <ul> <li> Own and manage business which provides a variety of gifts and commercial signs.</li> <li> Supervise all aspects of the business including; customer service, sales, purchasing, accounting and employee hiring and training.</li> <li> Developed and produced a fused glass product line still carried in galleries and gift shops across the U.S. and the Caribbean.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1034989951" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1034989951"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1034989951_1_689212123" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1034989951GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1034989951DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" id="1034989951STUY1"> Education</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1034989951SCHO1" itemprop="name"> NovaSoutheastern University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1034989951SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1034989951SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="1034989951SCNT1"> United States</span> </span> <span class="paddedline"> <span class="field" id="1034989951FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1034989951_2_689212124" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1034989951GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1034989951DGRE2" itemprop="name"> B.F.A</span> <span class="programline" id="1034989951STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1034989951SCHO2" itemprop="name"> Florida Atlantic University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1034989951SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="1034989951SSTA2"> State</span> <span class="joblocation jobstate" id="1034989951SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="1034989951FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1034989951_3_689212125" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1034989951GRYR3"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1034989951DGRE3" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="1034989951STUY3"> Education</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1034989951SCHO3" itemprop="name"> University of Nebraska Omaha</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1034989951SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="1034989951SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="1034989951SCNT3"> United States</span> </span> <span class="paddedline"> <span class="field" id="1034989951FRFM3"> <div> <br/> <span> Recipient of <font color="#000" style="color: rgb(0, 0, 0);"> Goodrich</font> Scholarship </span> </div> <div> <br/> <span> Coursework in Education <br/> </span> <br/> <span> Minor in Geology.</span> <br/> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1034989951_4_689212126" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1034989951GRYR4"> </span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1034989951SCHO4" itemprop="name"> The Studio at the Corning Museum of Glass</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1034989951SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="1034989951SSTA4"> State</span> <span class="joblocation jobstate" id="1034989951SCNT4"> </span> </span> <span class="paddedline"> <span class="field" id="1034989951FRFM4"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1034989951_5_689212127" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1034989951GRYR5"> </span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1034989951SCHO5" itemprop="name"> </span> <span class="joblocation jobcity" id="1034989951SCIT5"> City</span> <span> , </span> <span class="joblocation jobstate" id="1034989951SSTA5"> State</span> <span class="joblocation jobstate" id="1034989951SCNT5"> </span> </span> <span class="paddedline"> <span class="field" id="1034989951FRFM5"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1034989952" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1034989952"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1034989952_1_689212128" style="padding-top:0px;"> <div class="field singlecolumn" id="1034989952FRFM1"> <div> <span> <br/> </span> </div> <div> <span>  </span> </div> <div> <span> People skills:enthusiastic people person, advanced problem-solving, great organizational skills </span> </div> </div> </div> </div> <div class="section" id="SECTION_AFIL1034989955" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL1034989955"> Activities and Honors</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1034989955_1_689218628" style="padding-top:0px;"> <div class="field singlecolumn" id="1034989955FRFM1"> <div> Featured artist on PBS TV series New Florida Glass Fusion Artist https://www.youtube.com/watch?v=fh0OCMyS_bk</div> <div> </div> <div> Student won GOLD KEY from Scholastic Art and Writing Awards and accepted award at Carnaggie Hall, NYC. </div> <div> </div> <div> Student won first place for colored pencil drawing, Gallery Hard Rock Casino, Hollywood, Florida.</div> <div> </div> <div> Member NAEA.</div> <div> ​</div> </div> </div> </div> <div class="section" id="SECTION_ADDI1034989953" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI1034989953"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1034989953_1_689212129" style="padding-top:0px;"> <div class="field singlecolumn" id="1034989953FRFM1"> <p> Work with Hadar's clay to make mixed metal jewelry.</p> </div> </div> </div> </div>

ARTS

ARTS INSTRUCTOR Summary Motivated teaching professional with over 22 years' experience addressing student needs and ensuring proper student development through formative assessments and student-centered innovations in curriculum implementation of art across multiple content fields. Highlights Creative lesson planning Adept classroom manager Differentiating instruction specialist Data-driven curriculum expertise Learning disabilities expertise Assessment techniques for documented growth Kind and empathetic Urban public schools background Experience Arts Instructor , 08/1990 - 05/2012 Company Name - City , State Planned, implemented, monitored, and assessed a classroom instructional program which was consistent with Tempe and Arizona Board of Education Art standards Taught visual arts, specializing in photography, serigraphy, ceramics, mural painting, mask making, glass mosaics and commercial graphic arts applications. Recognized success in art curriculum. Curriculum Designed, developed and implemented daily lessons for 150 students daily Effectively motivated students through interactive teaching with audio and visual aids and stimulation of the creative imagination. Good working relationships with parents to resolve conflicting educational priorities and issues. Successful experience in positions of leadership which demanded flexible problem solving skills and organizational abilities. Participated in regular training courses to keep up-to-date with new teaching methods and developments in the field. Used a variety of teaching methods such as lectures, discussions and demonstrations.Presented all class material and policies accurately and clearly for 8 classes each semester. Arts Instructor , 01/1998 - 01/2012 Company Name - City , State Designed and Implemented over 10 individually focused programs in the arts for after school programs including claymation, ceramics, mask making, drawing, photography, silk screening and painting. Methods Applied Curriculum Design: designed, developed and implemented daily lessons for 150 students daily. Education Strategies: employed special educational strategies and techniques during instruction to improve the development of sensory/perceptual-motor skills, language, cognition, and memory. Plan Development: planned and conducted activities for a balanced program of instruction, demonstration, and work time that provided students with opportunities to observe, question, and investigate. Goal Setting: established clear objectives for all lessons/projects and communicated with students, achieving a total understanding of grading rubric and overall class expectations. Technology Integration: increased student participation and test scores by introducing relevant computer programs and exercises to encourage student interest and enjoyment. Education 2002 Arizona State University - City , State , USA Masters Education Masters Degree in Secondary Education Curriculum Development 1973 Arizona State University - City , State , USA Bachelor of Fine Arts Photography Graduated with high honors; specialized in photography and printmaking. Arizona Board of Education - State Certifications   Structured English Immersion K-12 Secondary Education 7-12 Certification Art Certification K-12 Interests 1995 - 2000 National Art Education annual conference presenter; Chicago, New York City, Phoenix, San Francisco. AFFILIATIONS National Education Association National Art Education Association Arizona Education Association Arizona Art Education Association; President (2000-2002); Middle School Division Chair (1992-1994); Stanford Accelerated School participant. Arizona Alliance for the Art; Created interactive art website for Arizona Alliance for Arts, to help provide Arizona Visual Arts Standards achievement in rural Arizona schools without certified art teacher. Tempe Elementary Education Association International Non-Government Organization for Education Through Art. Additional Information Accomplishments and Awards 2013 Implemented and designed claymation Artist-in Residency project for Piaute Middle School, Paradise Valley Arizona 2012 Lifetime Achievement Award, presented by the Tempe Diablos at Grady Gammage, Arizona State University 2011-2012 Lead artist implementing international INSIDE OUT art project. Guadalupe Arizona Documented online and on HBO documentary on J.R. and his project 2005 Art and Writing: Interdisciplinary Inquiry, Discovery and Meaning Making; published by the National Art Education Association, Reston Virginia. 2005-2006 PTA Recognition of Service and Teaching Award. Fees Middle School, Tempe Arizona 2004-2005 Tempe Diablos Excellence in Education Award. Wrote award winning cross-content curricular adventures combining visual arts with computers, home economics, science, history, graphic arts, through the creation of functioning restaurants serving over 300 family, friends and teachers. Fees Middle School, Tempe Arizona 1997 Art Education Magazine: Rites of Passage for Middle School Children. Focus of research of use of humor in the classroom. 1996 Focus of participant research published in Middle School Division of National Art Education publication: A Participant Observation Study of how a Middle School Art Teacher Integrates Multiculturalism. 1995 Pacific Region 11 states/territories Secondary Art Educator of the Year, National Art Education Association. 1995 Excellence in Education Award for writing Southwest Cultures through Art. Tempe Diablos, Tempe, Arizona. 1995 Implemented NBA/Coca Cola's "Stay in School" Mural for All Star program, Phoenix Arizona. 1995 - 2000 National Art Education annual conference presenter; Chicago, New York City, Phoenix, San Francisco. AFFILIATIONS National Education Association National Art Education Association Arizona Education Association Arizona Art Education Association; President (2000-2002); Middle School Division Chair (1992-1994); Stanford Accelerated School participant. Arizona Alliance for the Art; Created interactive art website for Arizona Alliance for Arts, to help provide Arizona Visual Arts Standards achievement in rural Arizona schools without certified art teacher. Tempe Elementary Education Association International Non-Government Organization for Education Through Art. Skills Art Education Curriculum Design and development, Goal Setting and leadership and organizational skills Instructional skills in mural painting, photography, hand built ceramics, claymation, computer animation, serrigraphy, graphic arts, drawing, Lesson Plan Development utilizing Creative Problem solving skills,

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME717904876" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_717904876_1_464959255" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="717904876FNAM1"> </span> <span> </span> <span class="field" id="717904876LNAM1"> ARTS INSTRUCTOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM717904878" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM717904878"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_717904878_1_464959261" style="padding-top:0px;"> <div class="field singlecolumn" id="717904878FRFM1"> Motivated teaching professional with over 22 years' experience addressing student needs and ensuring proper student development through formative assessments and student-centered innovations in curriculum implementation of art across multiple content fields.</div> </div> </div> <div class="section" id="SECTION_HILT717904879" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT717904879"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_717904879_1_464960692" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="717904879SKC11"> <ul> <li> Creative lesson planning</li> <li> Adept classroom manager</li> <li> Differentiating instruction specialist</li> <li> Data-driven curriculum expertise</li> </ul> </td> <td class="field twocol_2" id="717904879SKC21"> <ul> <li> Learning disabilities expertise</li> <li> Assessment techniques for documented growth</li> <li> Kind and empathetic</li> <li> Urban public schools background</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR717904880" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR717904880"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_717904880_1_464959257" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="717904880JTIT1"> Arts Instructor</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="717904880JSTD1"> 08/1990</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="717904880EDDT1"> 05/2012</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="717904880COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="717904880JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="717904880JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="717904880JDES1" itemprop="description"> <ul> <li> Planned, implemented, monitored, and assessed a classroom instructional program which was consistent with Tempe and Arizona Board of Education Art standards Taught visual arts, specializing in photography, serigraphy, ceramics, mural painting, mask making, glass mosaics and commercial graphic arts applications.</li> <li> Recognized success in art curriculum. Curriculum Designed, developed and implemented daily lessons for 150 students daily </li> <li> Effectively motivated students through interactive teaching with audio and visual aids and stimulation of the creative imagination.</li> <li> Good working relationships with parents to resolve conflicting educational priorities and issues.</li> <li> Successful experience in positions of leadership which demanded flexible problem solving skills and organizational abilities.</li> <li> Participated in regular training courses to keep up-to-date with new teaching methods and developments in the field.</li> <li> Used a variety of teaching methods such as lectures, discussions and demonstrations.Presented all class material and policies accurately and clearly for 8 classes each semester.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_717904880_2_464959258" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="717904880JTIT2"> Arts Instructor</span> <span> , </span> <span class="jobdates" format="%m/%Y" id="717904880JSTD2"> 01/1998</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="717904880EDDT2"> 01/2012</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="717904880COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="717904880JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="717904880JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="717904880JDES2" itemprop="description"> <ul> <li> Designed and Implemented over 10 individually focused programs in the arts for after school programs including claymation, ceramics, mask making, drawing, photography, silk screening and painting.</li> <li> Methods Applied Curriculum Design: designed, developed and implemented daily lessons for 150 students daily.</li> <li> Education Strategies: employed special educational strategies and techniques during instruction to improve the development of sensory/perceptual-motor skills, language, cognition, and memory.</li> <li> Plan Development: planned and conducted activities for a balanced program of instruction, demonstration, and work time that provided students with opportunities to observe, question, and investigate.</li> <li> Goal Setting: established clear objectives for all lessons/projects and communicated with students, achieving a total understanding of grading rubric and overall class expectations.</li> <li> Technology Integration: increased student participation and test scores by introducing relevant computer programs and exercises to encourage student interest and enjoyment.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC717904881" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC717904881"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_717904881_1_464959259" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobdates eduDate" id="717904881GRYR1"> 2002</span> <span> </span> <span class="companyname companyname_educ" id="717904881SCHO1" itemprop="name"> Arizona State University</span> <span> - </span> <span class="joblocation jobcity" id="717904881SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="717904881SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="717904881SCNT1"> USA</span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="717904881DGRE1" itemprop="name"> Masters</span> <span> </span> <span class="programline" id="717904881STUY1"> Education</span> </span> <span class="paddedline"> <span class="field" id="717904881FRFM1"> <p align="LEFT"> Masters Degree in Secondary Education Curriculum Development</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_717904881_2_464959260" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobdates eduDate" id="717904881GRYR2"> 1973</span> <span> </span> <span class="companyname companyname_educ" id="717904881SCHO2" itemprop="name"> Arizona State University</span> <span> - </span> <span class="joblocation jobcity" id="717904881SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="717904881SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="717904881SCNT2"> USA</span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="717904881DGRE2" itemprop="name"> Bachelor of Fine Arts</span> <span> </span> <span class="programline" id="717904881STUY2"> Photography</span> </span> <span class="paddedline"> <span class="field" id="717904881FRFM2"> <p align="LEFT"> Graduated with high honors; specialized in photography and printmaking.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_717904881_3_465057325" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobdates eduDate" id="717904881GRYR3"> </span> <span class="companyname companyname_educ" id="717904881SCHO3" itemprop="name"> Arizona Board of Education</span> <span> - </span> <span class="joblocation jobcity" id="717904881SCIT3"> </span> <span class="joblocation jobstate" id="717904881SSTA3"> State</span> <span class="joblocation jobstate" id="717904881SCNT3"> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="717904881DGRE3" itemprop="name"> </span> <span class="programline" id="717904881STUY3"> </span> </span> <span class="paddedline"> <span class="field" id="717904881FRFM3"> <p align="LEFT"> <b> Certifications</b>  </p> <p align="LEFT"> Structured English Immersion K-12</p> <p align="LEFT"> Secondary Education 7-12 Certification</p> <p align="LEFT"> Art Certification K-12</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR717904882" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR717904882"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_717904882_1_464959262" style="padding-top:0px;"> <div class="field singlecolumn" id="717904882FRFM1"> 1995 - 2000 National Art Education annual conference presenter; Chicago, New York City, Phoenix, San Francisco. AFFILIATIONS National Education Association National Art Education Association Arizona Education Association Arizona Art Education Association; President (2000-2002); Middle School Division Chair (1992-1994); Stanford Accelerated School participant. Arizona Alliance for the Art; Created interactive art website for Arizona Alliance for Arts, to help provide Arizona Visual Arts Standards achievement in rural Arizona schools without certified art teacher. Tempe Elementary Education Association International Non-Government Organization for Education Through Art. </div> </div> </div> <div class="section" id="SECTION_ADDI717904884" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI717904884"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_717904884_1_464959264" style="padding-top:0px;"> <div class="field singlecolumn" id="717904884FRFM1"> <ul> <li> <b> Accomplishments and Awards</b> </li> <li> 2013 Implemented and designed claymation Artist-in Residency project for Piaute Middle School, Paradise Valley Arizona</li> <li> 2012 Lifetime Achievement Award, presented by the Tempe Diablos at Grady Gammage, Arizona State University </li> <li> 2011-2012 Lead artist implementing international INSIDE OUT art project. Guadalupe Arizona Documented online and on HBO documentary on J.R. and his project</li> <li> 2005 Art and Writing: Interdisciplinary Inquiry, Discovery and Meaning Making; published by the National Art Education Association, Reston Virginia. </li> <li> 2005-2006 PTA Recognition of Service and Teaching Award. Fees Middle School, Tempe Arizona </li> <li> 2004-2005 Tempe Diablos Excellence in Education Award. Wrote award winning cross-content curricular adventures combining visual arts with computers, home economics, science, history, graphic arts, through the creation of functioning restaurants serving over 300 family, friends and teachers. Fees Middle School, Tempe Arizona </li> <li> 1997 Art Education Magazine: Rites of Passage for Middle School Children. Focus of research of use of humor in the classroom. 1996 Focus of participant research published in Middle School Division of National Art Education publication: A Participant Observation Study of how a Middle School Art Teacher Integrates Multiculturalism. </li> <li> 1995 Pacific Region 11 states/territories Secondary Art Educator of the Year, National Art Education Association. </li> <li> 1995 Excellence in Education Award for writing Southwest Cultures through Art. Tempe Diablos, Tempe, Arizona. </li> <li> 1995 Implemented NBA/Coca Cola's "Stay in School" Mural for All Star program, Phoenix Arizona. </li> <li> 1995 - 2000 National Art Education annual conference presenter; Chicago, New York City, Phoenix, San Francisco. </li> <br/> <li> <b> AFFILIATIONS</b> </li> <li> National Education Association </li> <li> National Art Education Association </li> <li> Arizona Education Association Arizona Art Education Association; President (2000-2002); Middle School Division Chair (1992-1994); Stanford Accelerated School participant. </li> <li> Arizona Alliance for the Art; Created interactive art website for Arizona Alliance for Arts, to help provide Arizona Visual Arts Standards achievement in rural Arizona schools without certified art teacher. </li> <li> Tempe Elementary Education Association International Non-Government Organization for Education Through Art. </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL717904883" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL717904883"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_717904883_1_464959263" style="padding-top:0px;"> <div class="field singlecolumn" id="717904883FRFM1"> <ul> <li> Art Education Curriculum Design and development, </li> <li> Goal Setting and leadership and organizational skills </li> <li> Instructional skills in mural painting, photography, hand built ceramics, claymation, computer animation, serrigraphy, <font> graphic arts, drawing,</font> </li> <li> Lesson Plan Development utilizing Creative Problem solving skills, </li> </ul> </div> </div> </div> </div>

ARTS

ENGLISH LANGUAGE ARTS TEACHER Summary Experienced educator who over the past 13 years employed a broad range of techniques and teaching strategies to retain student interest, differentiate instruction, and maximize individual learning by gaining immediate feedback through data analysis with use of instructional management systems and best practices.  Accomplishments Rated as "highly effective" in the category of Collegiality and Professionalism in 2013-2014 Recognized by the Florida Department of Education as a High Impact Teacher in 2014-15 / 2015-16 Received a 4.0 student growth rating in 2015-2016 Awarded OCPS Foundation Grant in 2015-2016 Selected to create mini benchmarks for the county ELA department using Unify - Summer 2016 Chosen as a Mentor for other teachers; completed OCPS Clinical Educator Training Assessed as "highly effective" with selected Deliberate Practice Elements three of four years using Marzano's Model of instructional methods Selected to pilot the VIEWpath camera technologies and other evaluation tools using Insight Advance to improve instructional practices  Modeled instruction and hosted campus tours including: OCPS leaders, Future of Educational Technology Tours (FETC), and Broad Foundation Scholarship evaluation team (2014)  ​ Skills Proficient in Moodle, Sphere 2 (Video Creation) and Google Classroom Implemented - Google docs and forms Used Turning Point technologies - rapid responders Earned over 50 hours of continuing education per calendar year Familiar with concepts of Instructional design Trained on Edgenuity Program ​ Familiar with Canvas, Edmoto, and Blackboard Incorporated imovie, ibooks, Garageband MS Office proficient Utilized Safari Montage Live Analyzed data trends from assessments  Worked collaboratively as member of Professional Learning Community (PLC) Developed assessments to adhere to state testing format, functionality and Common Core Standards Experience English Language Arts Teacher 08/2009 to Current Company Name City , State English Language Arts Teacher 08/2007 to 06/2009 Company Name City , State Behavior Specialist Consultant 08/2003 to 06/2007 Company Name City , State Developed individualized behavioral and developmental plans for children with Autism Spectrum Disorders; Developed behavior modification plans for staff, teachers, parents, and children Supervised clinical team members with implementation of strategies for behavioral interventions Managed staff during home and school therapy sessions Provided professional development supervision for support staff Coordinated and collaborated with Psychologists, school officials, insurance providers, occupational and speech therapists Social Studies Teacher 08/1998 to 06/2001 Company Name City , State Education M.Ed. Technologies Enhanced Learning - Instructional Design 2003 Seton Hill University City , State B.S. Elementary Education 1997 West Virginia University City , State Development and Extra Duties Member of Building Wellness Committee, Chairperson - Corporate 5K, Attendee Professional Learning Communities Conference (PLC - 2013 and 2015), Member - Building Reading Committee (Read and Feed) Attendee - International Society for Technology in Education (ISTE -2014), Tutor - Duke TIP prep program and FAST after school program.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME906715880" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_906715880_1_594922152" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="906715880FNAM1"> </span> <span> </span> <span class="field lName" id="906715880LNAM1"> ENGLISH LANGUAGE ARTS TEACHER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM906715885" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM906715885"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906715885_1_594922161" style="padding-top:0px;"> <div class="field singlecolumn" id="906715885FRFM1"> <div> Experienced educator who over the past 13 years employed a broad range of techniques and teaching strategies to retain student interest, differentiate instruction, and maximize individual learning by gaining immediate feedback through data analysis with use of instructional management systems and best practices.  <br/> </div> </div> </div> </div> <div class="section" id="SECTION_ACCM906715883" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM906715883"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906715883_1_594922158" style="padding-top:0px;"> <div class="field singlecolumn" id="906715883FRFM1"> <ul> <li> Rated as "highly effective" in the category of Collegiality and Professionalism in 2013-2014 </li> <li> Recognized by the Florida Department of Education as a High Impact Teacher in 2014-15 / 2015-16 </li> <li> Received a 4.0 student growth rating in 2015-2016 </li> <li> Awarded OCPS Foundation Grant in 2015-2016 </li> <li> Selected to create mini benchmarks for the county ELA department using Unify - Summer 2016</li> <li> Chosen as a Mentor for other teachers; completed OCPS Clinical Educator Training </li> <li> Assessed as "highly effective" with selected Deliberate Practice Elements three of four years using Marzano's Model of instructional methods</li> <li> Selected to pilot the VIEWpath camera technologies and other evaluation tools using Insight Advance to improve instructional practices </li> <li> Modeled instruction and hosted campus tours including: OCPS leaders, Future of Educational Technology Tours (FETC), and Broad Foundation Scholarship evaluation team (2014) </li> </ul> <div> ​</div> </div> </div> </div> <div class="section" id="SECTION_HILT906715886" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT906715886"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906715886_1_594922162" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="906715886SKC11"> <ul> <li> Proficient in Moodle, Sphere 2 (Video Creation) and Google Classroom</li> <li> Implemented - Google docs and forms</li> <li> Used Turning Point technologies - rapid responders</li> <li> Earned over 50 hours of continuing education per calendar year</li> <li> Familiar with concepts of Instructional design</li> <li> Trained on Edgenuity Program </li> </ul> <div> </div> <div> </div> <div> ​</div> </td> <td class="field twocol_2" id="906715886SKC21"> <ul> <li> Familiar with Canvas, Edmoto, and Blackboard</li> <li> Incorporated imovie, ibooks, Garageband</li> <li> MS Office proficient</li> <li> Utilized Safari Montage Live</li> <li> Analyzed data trends from assessments </li> <li> Worked collaboratively as member of Professional Learning Community (PLC)</li> <li> Developed assessments to adhere to state testing format, functionality and Common Core Standards</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR906715882" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR906715882"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906715882_1_594922154" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="906715882JTIT1"> English Language Arts Teacher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="906715882JSTD1"> 08/2009</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="906715882EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="906715882COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="906715882JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="906715882JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="906715882JDES1" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_906715882_2_594922155" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="906715882JTIT2"> English Language Arts Teacher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="906715882JSTD2"> 08/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="906715882EDDT2"> 06/2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="906715882COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="906715882JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="906715882JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="906715882JDES2" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_906715882_3_594922156" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="906715882JTIT3"> Behavior Specialist Consultant</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="906715882JSTD3"> 08/2003</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="906715882EDDT3"> 06/2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="906715882COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="906715882JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="906715882JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="906715882JDES3" itemprop="description"> <ul> <li> Developed individualized behavioral and developmental plans for children with Autism Spectrum Disorders; Developed behavior modification plans for staff, teachers, parents, and children</li> <li> Supervised clinical team members with implementation of strategies for behavioral interventions</li> <li> Managed staff during home and school therapy sessions</li> <li> Provided professional development supervision for support staff</li> <li> Coordinated and collaborated with Psychologists, school officials, insurance providers, occupational and speech therapists</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_906715882_4_594922157" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="906715882JTIT4"> Social Studies Teacher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="906715882JSTD4"> 08/1998</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="906715882EDDT4"> 06/2001</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="906715882COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="906715882JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="906715882JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="906715882JDES4" itemprop="description"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC906715884" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC906715884"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906715884_1_594922159" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="906715884DGRE1" itemprop="name"> </span> <span class="programline" id="906715884STUY1"> M.Ed. Technologies Enhanced Learning - Instructional Design</span> <span class="datesWrapper"> <span class="jobdates" id="906715884GRYR1"> 2003</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="906715884SCHO1" itemprop="name"> Seton Hill University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="906715884SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="906715884SSTA1"> State</span> <span class="joblocation eduCountry" id="906715884SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="906715884FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_906715884_2_594922160" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="906715884DGRE2" itemprop="name"> </span> <span class="programline" id="906715884STUY2"> B.S. Elementary Education</span> <span class="datesWrapper"> <span class="jobdates" id="906715884GRYR2"> 1997</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="906715884SCHO2" itemprop="name"> West Virginia University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="906715884SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="906715884SSTA2"> State</span> <span class="joblocation eduCountry" id="906715884SCNT2"> </span> </span> </span> <span class="paddedline"> <span class="field" id="906715884FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL906715887" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL906715887"> Development and Extra Duties</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_906715887_1_594922163" style="padding-top:0px;"> <div class="field singlecolumn" id="906715887FRFM1"> <div> Member of Building Wellness Committee, Chairperson - Corporate 5K, Attendee Professional Learning Communities Conference (PLC - 2013 and 2015), Member - Building Reading Committee (Read and Feed)</div> <div> Attendee - International Society for Technology in Education (ISTE -2014), Tutor - Duke TIP prep program and FAST after school program.</div> <div> <br/> </div> </div> </div> </div> </div>

ARTS

ARTS EDUCATION INTERN Objective To obtain an administrative internship with the Performing Arts Project for the 5-week intensive program. Education Bachelors of Music in Vocal Performance 2018 California State University, Northridge － City , State , USA 3.99 GPA Coursework in Music Theory Coursework in Vocal Techniques and Musical Theater Experience Arts Education Intern Sep 2016 to Current Company Name － City , State Taught workshops about opera to local schools  Researched and compiled study guides for schools Assisted Dr. Anthony Cantrell in setting up student matinees ​ Arts Education and Box Office Intern (LA County Arts Commission Intern Program) Jun 2016 to Aug 2016 Company Name － City , State Director of children's theater workshop, overseeing casting of 19-28 children for a 40 minute children's show . Sold tickets to productions, answered phones, and organized tickets​  ​ Piano and Vocal Teacher Oct 2014 to Current Company Name － City , State  Private piano and vocal instructor, skilled in teaching students of all ages, learning styles, and skill level Coordinated studio classes, recitals, schedules, and lesson times ​​ Freelance Musician-Singer and Pianist Jan 2014 to Current Company Name － City , State Tenor Section Leader Substitute.  Panorama Presbyterian Church, City of Angels Community Choir. Planned and performed music for weddings and receptions Accompanied Kirk O' The Valley Children's Choir Awards Recipient of Mary Bayramian Arts Scholarship Recipient of Robert W. Wienpahl Scholarship Recipient of Associated Student's Scholarship                                       Recipient of Vocal Arts Returning Student Scholarship                             Dean's List Academic Achievement Award Skills Outstanding sight reader Piano accompanist Vocal coach​ ​​

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME757279120" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_757279120_1_490764558" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="757279120FNAM1"> </span> <span> </span> <span class="field" id="757279120LNAM1"> ARTS EDUCATION INTERN</span> </div> </div> </div> <div class="section" id="SECTION_SUMM897948730" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM897948730"> Objective</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_897948730_1_588730003" style="padding-top:0px;"> <div class="field singlecolumn" id="897948730FRFM1"> To obtain an administrative internship with the Performing Arts Project for the 5-week intensive program.</div> </div> </div> <div class="section" id="SECTION_EDUC757279117" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC757279117"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_757279117_1_490766238" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="757279117DGRE1" itemprop="name"> </span> <span class="programline" id="757279117STUY1"> Bachelors of Music in Vocal Performance</span> <span class="datesWrapper"> <span class="jobdates" id="757279117GRYR1"> 2018</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="757279117SCHO1" itemprop="name"> California State University, Northridge</span> <span> － </span> <span class="joblocation jobcity" id="757279117SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="757279117SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="757279117SCNT1"> USA</span> </span> <span class="field" id="757279117FRFM1"> <div> <font color="#000"> 3.99 </font> GPA<br/> </div> <div> <span> <span> <span> <span> Coursework in Music Theory </span> </span> </span> </span> </div> <div> <span> Coursework in Vocal Techniques and Musical Theater </span> </div> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR757279118" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR757279118"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_757279118_1_585936965" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="757279118JTIT1"> Arts Education Intern</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="757279118JSTD1"> Sep 2016</span> <span> to </span> <span class="jobdates" format="%b %Y" id="757279118EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="757279118COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="757279118JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="757279118JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="757279118JDES1" itemprop="description"> <p> Taught workshops about opera to local schools </p> <p> Researched and compiled study guides for schools</p> <p> Assisted Dr. Anthony Cantrell in setting up student matinees</p> <div> ​</div> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_757279118_2_528219168" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="757279118JTIT2"> Arts Education and Box Office Intern (LA County Arts Commission Intern Program)</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="757279118JSTD2"> Jun 2016</span> <span> to </span> <span class="jobdates" format="%b %Y" id="757279118EDDT2"> Aug 2016</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="757279118COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="757279118JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="757279118JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="757279118JDES2" itemprop="description"> <p> Director of children's theater workshop, overseeing casting of 19-28 children for a 40 minute children's show<b> .</b> <br clear="none"/> <b> </b> <i> </i> <u> </u>   <strike> </strike> <br clear="none"/> </p> <p> Sold tickets to productions, answered phones, and organized tickets​</p> <div>  ​</div> <div class="telerik_paste_container" style="border-width: 0px; margin: 0px; padding: 0px; left: 43px; top: 17px; width: 1px; height: 1px; overflow: hidden; position: absolute;"> <br/> </div> <div class="telerik_paste_container" style="border-width: 0px; margin: 0px; padding: 0px; left: 43px; top: 17px; width: 1px; height: 1px; overflow: hidden; position: absolute;"> <br/> </div> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_757279118_3_528218014" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="757279118JTIT3"> Piano and Vocal Teacher</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="757279118JSTD3"> Oct 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="757279118EDDT3"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="757279118COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="757279118JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="757279118JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="757279118JDES3" itemprop="description"> <p>  Private piano and vocal instructor, skilled in teaching students of all ages, learning styles, and skill level</p> <p> Coordinated studio classes, recitals, schedules, and lesson times</p> <div> ​​</div> <div class="telerik_paste_container" style="border-width: 0px; margin: 0px; padding: 0px; left: 252px; top: 35px; width: 1px; height: 1px; overflow: hidden; position: absolute;"> <br/> </div> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_757279118_4_491125037" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="757279118JTIT4"> Freelance Musician-Singer and Pianist</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="757279118JSTD4"> Jan 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="757279118EDDT4"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="757279118COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="757279118JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="757279118JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="757279118JDES4" itemprop="description"> <p> Tenor Section Leader Substitute.  Panorama Presbyterian Church, City of Angels Community Choir.</p> <p> Planned and performed music for weddings and receptions</p> <p> Accompanied Kirk O' The Valley Children's Choir</p> </span> </div> </div> </div> <div class="section" id="SECTION_ACCM897949230" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM897949230"> Awards</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_897949230_1_588730359" style="padding-top:0px;"> <div class="field singlecolumn" id="897949230FRFM1"> <p> Recipient of Mary Bayramian Arts Scholarship<span class="Apple-tab-span" style="white-space:pre"> </span> <span class="Apple-tab-span" style="white-space:pre"> </span> </p> <p> Recipient of Robert W. Wienpahl Scholarship</p> <p> Recipient of Associated Student's Scholarship                                      </p> <p> Recipient of Vocal Arts Returning Student Scholarship                             </p> <p> Dean's List Academic Achievement Award</p> </div> </div> </div> <div class="section" id="SECTION_SKLL814827844" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL814827844"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_814827844_1_529765192" style="padding-top:0px;"> <div class="field singlecolumn" id="814827844FRFM1"> <p> Outstanding sight reader</p> <p> Piano accompanist</p> <p> Vocal coach​</p> <p> ​​</p> </div> </div> </div> </div>

ARTS

DIRECTOR OF PROGRAMMING ARTS Professional Profile Tech-savvy Performing Arts Director well-versed in all aspects of event management from inception to completion. Excels in marketing and talent programming, as well as process rethinking and improvement. Qualifications Productivity improvement Detail-oriented Superb time management skills Process improvement Multi-unit operations management Natural leader Unsurpassed work ethic Results-oriented Relevant Experience In my time as the Director of Programming Arts at DSU, I have drastically improved the bottom line of shows at the Cox Performing Arts Center and the Tanner Amphitheater and have simultaneously created and funded permanent improvements and endowments. The Trailblazer Summer Concert Series at the Tanner went from consistently losing money to net profit in both 2015 and 2016. By changing the way tickets are marketed, I was able to generate a 30% increase in season ticket memberships to the Celebrity Concert Series in only one year. I have also created a scholarship program for College of the Arts students at DSU which financially supported twelve students in 2016. I sought and obtained donations from the community in order to completely renovate the Cox Center's Green room and made permanent improvements to the aesthetics of the stage at Tanner Amphitheater including adding shade to the performing area as well as new lighting and sound equipment. All of this was completed without receiving any additional funding from the University. Experience 03/2014 to Current Director of Programming Arts Company Name － City , State As the Director of Programming Arts at Dixie State University, I am responsible for the cultural arts activities at multiple venues. The Cox Performing Arts Center (1200 seats) is the home of the Celebrity Concert Series (CCS) which has been the premier performing arts series in the area since 1958. I am responsible for the management of the CCS and my duties include overseeing all programming, marketing, hospitality, financial accounts, administration, and fulfillment. I am also responsible for interacting with and guiding the CCS Board of Directors comprised of community leaders and performing arts enthusiasts. The CCS plays host to a wide variety of entertainment genres. Our current season includes Manhattan Transfer with Take 6, the Utah Symphony, The Drifters, GENTRI, and Canadian Brass to name a few. I am also responsible, during the summer months, for all facets of programming and management of the Tanner Amphitheater (1600 seats) in Springdale, Utah at the entrance to Zion National Park. Before I came to DSU, this outdoor theater was used for a handful of local artists playing weekend shows on a bare stage. I have completely rethought this venue by adding visual design elements, incorporating concessions and catering, seeking and obtaining permits to serve alcohol, and structuring the programming around two series formats. The first series is comprised of festival-style events where each performance date is focused on a specific genre of music and marketed as a standalone event with multiple artists hired for each show. The results have been miraculous as we turned a poorly attended series into an important, well-attended festival that was supported both by the community and the tourists staying in Springdale as part of their vacation to Zion National Park.  The second series is an original show called, "Sanctuary: The Story of Zion" which was written to correspond with the centennial celebration of our National Parks. I co-created, produced, and directed the show as well as assembled and hired the performance and tech team. This show was based on feedback we received from the area business owners when asked what kind of entertainment would best be supported by the tourists who come to the area. Sanctuary tells the story of Zion National Park though storytelling, music, and the unique usage of video projection to share testimonials of many prominent Zion Park officials as well as world-class artists and climbers who call Zion home. 01/2010 to Current Board of Directors Member Company Name － City , State SUSWA continues to be a creative force in the Southern Utah area by providing a platform for an active group of like-minded individuals interested in the art of songwriting and performance. SUSWA plans and implements various clinics for its membership throughout the year. As well, we create and manage multiple concert series each year in St George, Utah. 01/1994 to 03/2015 Operations Manager Company Name － City , State As Operations Manager/Owner of Spiral Studios, I was responsible for the daily management of a busy commercial recording studio. From serving area musicians in a state-of-the-art studio, to creating production music that has been featured on such networks as Discovery, Disney, A&E, and many others, I managed each of these activities along with a talented staff of creative minded engineers and musicians.  Spiral Studios has also been involved with many festival-style shows by hiring and managing artists and providing A/V equipment.  In my time at Spiral Studios, I was able to create many industry relationships with both entertainers and management.  These relationships have allowed for a deep understanding of performing arts from the perspective of an entertainer as well as a director.  This knowledge informs my decisions and gives me a unique perspective in my role as Director of Programming.  I continue to own Spiral Studios but have turned day-to-day operations over to a studio manager and a staff of creative engineers. 01/1994 to Current Musician Company Name － State As a touring/performing musician, I have had the opportunity to travel the world.  This musical ability has been the backbone of my career as I have transitioned from performing to audio engineering to managing performing arts facilities and concert series.  This experience allows the unique position of a deep understanding of multiple sides of the industry.  As I communicate with touring musicians, I have an intimate knowledge of the challenges they face.  I completely understand the technical demands and needs of the events I manage.  Lastly, I have a firm grasp on marketing and management, which has been central to my 25 year career. Education 1994 Bachelor of Science : Psychology Brigham Young University － City , State , United States Minor in Business with an emphasis in Marketing. Affiliations SUSWA (Southern Utah Songwriters Association) - Board of Directors  Celebrity Concert Series - Board of Directors, Chairman Warner Chappell - Staff Songwriter Scorekeepers - Songwriter Amphibious Zoo - Songwriter Skills Sales Software: Showare Audio/Video Software: Pro Tools, Qlab, Adobe Premiere Desktop Publishing Software: Photoshop, Illustrator, Indesign, Wordpress Microsoft Office Suite

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME847018195" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_847018195_1_552746350" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="847018195FNAM1"> </span> <span> </span> <span class="field" id="847018195LNAM1"> DIRECTOR OF PROGRAMMING ARTS</span> </div> </div> </div> <div class="section" id="SECTION_SUMM847018196" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM847018196"> Professional Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_847018196_1_552749589" style=" padding-top:0px; "> <div class="field singlecolumn noPind" id="847018196FRFM1"> <span class=""> Tech-savvy Performing Arts Director well-versed in all aspects of event management from inception to completion. Excels in marketing and talent programming, as well as process rethinking and improvement. </span> </div> </div> </div> <div class="section" id="SECTION_HILT847018194" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT847018194"> Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_847018194_1_552750489" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="847018194SKC11"> <ul> <li class=""> Productivity improvement</li> <li class=""> Detail-oriented</li> <li class=""> Superb time management skills</li> <li class=""> Process improvement</li> </ul> </td> <td class="field twocol_2" id="847018194SKC21"> <ul> <li class=""> Multi-unit operations management</li> <li class=""> Natural leader</li> <li class=""> Unsurpassed work ethic</li> <li class=""> Results-oriented</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM847018948" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM847018948"> Relevant Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_847018948_1_552760598" style=" padding-top:0px; "> <div class="field singlecolumn" id="847018948FRFM1"> In my time as the Director of Programming Arts at DSU, I have drastically improved the bottom line of shows at the Cox Performing Arts Center and the Tanner Amphitheater and have simultaneously created and funded permanent improvements and endowments. The Trailblazer Summer Concert Series at the Tanner went from consistently losing money to net profit in both 2015 and 2016. By changing the way tickets are marketed, I was able to generate a 30% increase in season ticket memberships to the Celebrity Concert Series in only one year. I have also created a scholarship program for College of the Arts students at DSU which financially supported twelve students in 2016. I sought and obtained donations from the community in order to completely renovate the Cox Center's Green room and made permanent improvements to the aesthetics of the stage at Tanner Amphitheater including adding shade to the performing area as well as new lighting and sound equipment. All of this was completed without receiving any additional funding from the University.</div> </div> </div> <div class="section" id="SECTION_EXPR847018193" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR847018193"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_847018193_1_552755969" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="847018193JSTD1"> 03/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="847018193EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="847018193JTIT1"> Director of Programming Arts</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="847018193COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="847018193JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="847018193JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="847018193JDES1" itemprop="description"> As the Director of Programming Arts at Dixie State University, I am responsible for the cultural arts activities at multiple venues. The Cox Performing Arts Center (1200 seats) is the home of the Celebrity Concert Series (CCS) which has been the premier performing arts series in the area since 1958. I am responsible for the management of the CCS and my duties include overseeing all programming, marketing, hospitality, financial accounts, administration, and fulfillment. I am also responsible for interacting with and guiding the CCS Board of Directors comprised of community leaders and performing arts enthusiasts. The CCS plays host to a wide variety of entertainment genres. Our current season includes Manhattan Transfer with Take 6, the Utah Symphony, The Drifters, GENTRI, and Canadian Brass to name a few. I am also responsible, during the summer months, for all facets of programming and management of the Tanner Amphitheater (1600 seats) in Springdale, Utah at the entrance to Zion National Park. Before I came to DSU, this outdoor theater was used for a handful of local artists playing weekend shows on a bare stage. I have completely rethought this venue by adding visual design elements, incorporating concessions and catering, seeking and obtaining permits to serve alcohol, and structuring the programming around two series formats. The first series is comprised of festival-style events where each performance date is focused on a specific genre of music and marketed as a standalone event with multiple artists hired for each show. The results have been miraculous as we turned a poorly attended series into an important, well-attended festival that was supported both by the community and the tourists staying in Springdale as part of their vacation to Zion National Park.  The second series is an original show called, "Sanctuary: The Story of Zion" which was written to correspond with the centennial celebration of our National Parks. I co-created, produced, and directed the show as well as assembled and hired the performance and tech team. This show was based on feedback we received from the area business owners when asked what kind of entertainment would best be supported by the tourists who come to the area. Sanctuary tells the story of Zion National Park though storytelling, music, and the unique usage of video projection to share testimonials of many prominent Zion Park officials as well as world-class artists and climbers who call Zion home.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_847018193_2_552759377" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="847018193JSTD2"> 01/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="847018193EDDT2"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="847018193JTIT2"> Board of Directors Member</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="847018193COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="847018193JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="847018193JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="847018193JDES2" itemprop="description"> SUSWA continues to be a creative force in the Southern Utah area by providing a platform for an active group of like-minded individuals interested in the art of songwriting and performance. SUSWA plans and implements various clinics for its membership throughout the year. As well, we create and manage multiple concert series each year in St George, Utah.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_847018193_3_552758388" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="847018193JSTD3"> 01/1994</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="847018193EDDT3"> 03/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="847018193JTIT3"> Operations Manager</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="847018193COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="847018193JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="847018193JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="847018193JDES3" itemprop="description"> As Operations Manager/Owner of Spiral Studios, I was responsible for the daily management of a busy commercial recording studio. From serving area musicians in a state-of-the-art studio, to creating production music that has been featured on such networks as Discovery, Disney, A&amp;E, and many others, I managed each of these activities along with a talented staff of creative minded engineers and musicians.  Spiral Studios has also been involved with many festival-style shows by hiring and managing artists and providing A/V equipment.  In my time at Spiral Studios, I was able to create many industry relationships with both entertainers and management.  These relationships have allowed for a deep understanding of performing arts from the perspective of an entertainer as well as a director.  This knowledge informs my decisions and gives me a unique perspective in my role as Director of Programming.  I continue to own Spiral Studios but have turned day-to-day operations over to a studio manager and a staff of creative engineers.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_847018193_4_552764873" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="847018193JSTD4"> 01/1994</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="847018193EDDT4"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="847018193JTIT4"> Musician</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="847018193COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="847018193JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="847018193JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="847018193JDES4" itemprop="description"> As a touring/performing musician, I have had the opportunity to travel the world.  This musical ability has been the backbone of my career as I have transitioned from performing to audio engineering to managing performing arts facilities and concert series.  This experience allows the unique position of a deep understanding of multiple sides of the industry.  As I communicate with touring musicians, I have an intimate knowledge of the challenges they face.  I completely understand the technical demands and needs of the events I manage.  Lastly, I have a firm grasp on marketing and management, which has been central to my 25 year career.</span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC847018192" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC847018192"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_847018192_1_552752238" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <span class="dates_wrapper"> <span class="jobdates" id="847018192GRYR1"> 1994</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="847018192DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="847018192STUY1"> Psychology</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="847018192SCHO1" itemprop="name"> Brigham Young University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="847018192SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="847018192SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="847018192SCNT1"> United States</span> </span> <span class="paddedline"> <span class="field" id="847018192FRFM1"> Minor in Business with an emphasis in Marketing.</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL847018190" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL847018190"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_847018190_1_552761708" style=" padding-top:0px; "> <div class="field singlecolumn" id="847018190FRFM1"> <div> SUSWA (Southern Utah Songwriters Association) - Board of Directors </div> <div> Celebrity Concert Series - Board of Directors, Chairman</div> <div> Warner Chappell - Staff Songwriter</div> <div> Scorekeepers - Songwriter</div> <div> Amphibious Zoo - Songwriter</div> </div> </div> </div> <div class="section" id="SECTION_SKLL847098263" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL847098263"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_847098263_1_552807564" style=" padding-top:0px; "> <div class="field singlecolumn" id="847098263FRFM1"> <span class=""> </span> <ul> <li class=""> Sales Software: Showare</li> <li class=""> Audio/Video Software: Pro Tools, Qlab, Adobe Premiere</li> <li class=""> Desktop Publishing Software: Photoshop, Illustrator, Indesign, Wordpress</li> <li class=""> Microsoft Office Suite</li> </ul> </div> </div> </div> </div>

ARTS

CULINARY ARTS INSTRUCTOR Executive Profile I am seeking a responsible and challenging position that offers opportunities for personal and professional growth in a culinary environment such as fine dining to high-end hotel, catering or education. I prefer a position in Education or Management. So that I can utilize my skills gained during the past 16 years as a Teacher, Supervisor, Trainer, Team Player and Problem-Solver. Skill Highlights Over 16 years of supervisor experience, this includes: production operations, export and domestic shipping, receiving, inventory control, ordering, budgeting and distribution. Also responsible for Inventory in System Applications and Products (SAP). Conduct inventory plans and select teams for a monthly cycle count of over 5000 materials Supervise while earning respect from others Maintain transactions in SAP for all warehouse, shipping and inventory functions SAP System Knowledge. Microsoft Office, computer, small and larger appliances Maintain timeliness and quality in high volume kitchen Quality control Strong leadership skills Very skillful in teaching, coaching, motivating, training employees and students Core Accomplishments Staff Development: Launched well-received program of professional development courses for all staff. Mentored and coached employees resulting in a 12% increase in productivity. Managed classes of up to 7 to 30 students. Professional Experience Culinary Arts Instructor January 2015 to Current Company Name － City , State Prepare lesson plans for classroom instruction for credited technical/occupational courses Develops programs curriculum, syllabi, goals and objectives; evaluates students' progress in attaining goals and objectives Taught culinary arts courses in a classroom/lab/field environment that closely simulates the environment of the industry while maintaining knowledge of current trends and development in the field Provides instruction in the theory and practical application of culinary arts; establishes, measures and evaluates program Prepare and maintains all required documentations and administrative reports. Director of Dining Services January 2014 to Current Company Name － City , State Oversee and manage the day to day operation of all Dining Services operations Maintain and uphold corporate standards and meet the financial expectations of departments To ensure exceptional customer service, hospitality and a quality dining experience for our residents Create special meals for special diets, special needs Prepare for special events (grand opening, family night, community activity, and resident private parties) Responsible for purchasing all food and non-food items. Teacher Intern April 2010 to May 2010 Company Name － City , State 7 weeks) Demonstrated/Shopped/Organized/Planned for Food and Production Labs Implemented safety, sanitation, and knife skills in the labs Developed creative lesson plans that focused on differentiated instruction Kept students involved and engaged in the lessons. Teacher Intern February 2010 to March 2010 Company Name － City , State 7 weeks) Service Learning Project with 7th grade: made pillows for Haiti Developed creative lesson plans that focused on differentiated instruction Implemented safety, sanitation, and knife skills in the labs Implemented culture and diversity to the class Mastered classroom management/kept students involved and engaged in the lessons. Paraprofessional/Substitute Teacher October 2006 to January 2013 Company Name － City , State Motivated students to stay on task by completing work given by the teacher. Monitored the halls throughout the building. Worked effectively with administration, faculty, and staff. Participated in "Challenge Day". Baking/Pastry Chef January 2006 to January 2013 Company Name － City , State Prepared and make desserts, cakes, gelato, pastries, and dessert sauces Mastered at making ethic artisan gelato's and sorbet's Plated presentation for service Created and design different dessert for the season Manage 6-8 food preparation employees. Banquet Chef January 2005 to January 2006 Company Name － City , State Maintained Carver/Sauté station for events Assisted in plate presentations for sit down wedding, parties and special events Food preparation for events Set up and break down for event Serve food depends on stations( hot or cold foods, desserts). Owner/Manger January 2002 to January 2004 Company Name － City , State Increased sales from 25% to 50% Effectively managed food cost, budgeting, production, sales, inventory, marketing and advertising Supervised 8-10 employees Responsible for hiring and terminating Initiated proper training for customer service Monitored food safety and sanitation. Education Master of Science : Family and Consumer Science , 2012 Queens College CUNY － City , State Associate of Science : Culinary Arts , 2007 Le Cordon Bleu College － City , State , US Bachelor of Science : Marketing/Management , 1995 Southampton College of Long Island University － City , State Skills administrative, advertising, arts, budgeting, coaching, customer service, training employees, special events, financial, food safety, hiring, instruction, Inventory, inventory control, leadership skills, lesson plans, marketing, materials, Microsoft Office, presentations, progress, purchasing, quality, Quality control, receiving, safety, sales, SAP, shipping, supervisor, teacher, teaching

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME782126606" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_782126606_1_507339824" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="782126606FNAM1"> </span> <span> </span> <span class="field" id="782126606LNAM1"> CULINARY ARTS INSTRUCTOR</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM782126609" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM782126609"> Executive Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_782126609_1_507339837" style="padding-top:0px;"> <div class="field singlecolumn" id="782126609FRFM1"> I am seeking a responsible and challenging position that offers opportunities for personal and professional growth in a culinary environment such as fine dining to high-end hotel, catering or education. I prefer a position in Education or Management. So that I can utilize my skills gained during the past 16 years as a Teacher, Supervisor, Trainer, Team Player and Problem-Solver.</div> </div> </div> <div class="section" id="SECTION_HILT782126610" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT782126610"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_782126610_1_507339838" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="782126610SKC11"> <ul> <li> Over 16 years of supervisor experience, this includes: production operations, export and domestic shipping, receiving, inventory control, ordering, budgeting and distribution. Also responsible for Inventory in System Applications and Products (SAP).</li> <li> Conduct inventory plans and select teams for a monthly cycle count of over 5000 materials</li> <li> Supervise while earning respect from others</li> <li> Maintain transactions in SAP for all warehouse, shipping and inventory functions</li> <li> SAP System Knowledge.</li> <li> Microsoft Office, computer, small and larger appliances</li> <li> Maintain timeliness and quality in high volume kitchen</li> <li> Quality control</li> <li> Strong leadership skills</li> <li> Very skillful in teaching, coaching, motivating, training employees and students</li> </ul> </td> <td class="field twocol_2 charspace" id="782126610SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM782127250" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM782127250"> Core Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_782127250_1_507351882" style="padding-top:0px;"> <div class="field singlecolumn" id="782127250FRFM1"> <span class=""> <em> Staff Development:</em> <ul> <li class=""> Launched well-received program of professional development courses for all staff. </li> <li class=""> Mentored and coached employees resulting in a 12% increase in productivity.</li> <li class=""> <span class=""> Managed classes of up to <font color="#000" style="color: rgb(0, 0, 0);"> 7 to 30</font> students. </span> </li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR782126608" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR782126608"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_782126608_1_507339828" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="782126608JTIT1"> Culinary Arts Instructor</span> <br/> <span> <span class="jobdates" format="%B %Y" id="782126608JSTD1"> January 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="782126608EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="782126608COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="782126608JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="782126608JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="782126608JDES1" itemprop="description"> <ul> <li> Prepare lesson plans for classroom instruction for credited technical/occupational courses Develops programs curriculum, syllabi, goals and objectives; evaluates students' progress in attaining goals and objectives Taught culinary arts courses in a classroom/lab/field environment that closely simulates the environment of the industry while maintaining knowledge of current trends and development in the field Provides instruction in the theory and practical application of culinary arts; establishes, measures and evaluates program Prepare and maintains all required documentations and administrative reports.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_782126608_2_507339827" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="782126608JTIT2"> Director of Dining Services</span> <br/> <span> <span class="jobdates" format="%B %Y" id="782126608JSTD2"> January 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="782126608EDDT2"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="782126608COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="782126608JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="782126608JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="782126608JDES2" itemprop="description"> <ul> <li> Oversee and manage the day to day operation of all Dining Services operations Maintain and uphold corporate standards and meet the financial expectations of departments To ensure exceptional customer service, hospitality and a quality dining experience for our residents Create special meals for special diets, special needs Prepare for special events (grand opening, family night, community activity, and resident private parties) Responsible for purchasing all food and non-food items.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_782126608_3_507339833" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="782126608JTIT3"> Teacher Intern</span> <br/> <span> <span class="jobdates" format="%B %Y" id="782126608JSTD3"> April 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="782126608EDDT3"> May 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="782126608COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="782126608JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="782126608JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="782126608JDES3" itemprop="description"> <ul> <li> 7 weeks) Demonstrated/Shopped/Organized/Planned for Food and Production Labs Implemented safety, sanitation, and knife skills in the labs Developed creative lesson plans that focused on differentiated instruction Kept students involved and engaged in the lessons.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_782126608_4_507339834" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="782126608JTIT4"> Teacher Intern</span> <br/> <span> <span class="jobdates" format="%B %Y" id="782126608JSTD4"> February 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="782126608EDDT4"> March 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="782126608COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="782126608JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="782126608JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="782126608JDES4" itemprop="description"> <ul> <li> 7 weeks) Service Learning Project with 7th grade: made pillows for Haiti Developed creative lesson plans that focused on differentiated instruction Implemented safety, sanitation, and knife skills in the labs Implemented culture and diversity to the class Mastered classroom management/kept students involved and engaged in the lessons.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_782126608_5_507339832" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="782126608JTIT5"> Paraprofessional/Substitute Teacher</span> <br/> <span> <span class="jobdates" format="%B %Y" id="782126608JSTD5"> October 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="782126608EDDT5"> January 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="782126608COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="782126608JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="782126608JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="782126608JDES5" itemprop="description"> <ul> <li> Motivated students to stay on task by completing work given by the teacher.</li> <li> Monitored the halls throughout the building.</li> <li> Worked effectively with administration, faculty, and staff.</li> <li> Participated in "Challenge Day".</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_782126608_6_507339829" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="782126608JTIT6"> Baking/Pastry Chef</span> <br/> <span> <span class="jobdates" format="%B %Y" id="782126608JSTD6"> January 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="782126608EDDT6"> January 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="782126608COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="782126608JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="782126608JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="782126608JDES6" itemprop="description"> <ul> <li> Prepared and make desserts, cakes, gelato, pastries, and dessert sauces Mastered at making ethic artisan gelato's and sorbet's Plated presentation for service Created and design different dessert for the season Manage 6-8 food preparation employees.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_782126608_7_507339830" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="782126608JTIT7"> Banquet Chef</span> <br/> <span> <span class="jobdates" format="%B %Y" id="782126608JSTD7"> January 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="782126608EDDT7"> January 2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="782126608COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="782126608JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="782126608JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="782126608JDES7" itemprop="description"> <ul> <li> Maintained Carver/Sauté station for events Assisted in plate presentations for sit down wedding, parties and special events Food preparation for events Set up and break down for event Serve food depends on stations( hot or cold foods, desserts).</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_782126608_8_507339831" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="782126608JTIT8"> Owner/Manger</span> <br/> <span> <span class="jobdates" format="%B %Y" id="782126608JSTD8"> January 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="782126608EDDT8"> January 2004</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="782126608COMP8" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="782126608JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="782126608JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="782126608JDES8" itemprop="description"> <ul> <li> Increased sales from 25% to 50% Effectively managed food cost, budgeting, production, sales, inventory, marketing and advertising Supervised 8-10 employees Responsible for hiring and terminating Initiated proper training for customer service Monitored food safety and sanitation.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC782126612" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC782126612"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_782126612_1_507353801" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="782126612DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="782126612STUY1"> Family and Consumer Science </span> <span> , </span> <span class="jobdates" id="782126612GRYR1"> 2012</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="782126612SCHO1" itemprop="name"> Queens College CUNY</span> <span> － </span> <span class="joblocation jobcity" id="782126612SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="782126612SSTA1"> State</span> <span class="joblocation jobstate" id="782126612SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="782126612FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_782126612_2_507355429" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="782126612DGRE2" itemprop="name"> Associate of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="782126612STUY2"> Culinary Arts</span> <span> , </span> <span class="jobdates" id="782126612GRYR2"> 2007</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="782126612SCHO2" itemprop="name"> Le Cordon Bleu College</span> <span> － </span> <span class="joblocation jobcity" id="782126612SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="782126612SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="782126612SCNT2"> US</span> </span> <span class="paddedline"> <span class="field" id="782126612FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_782126612_3_507356377" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="782126612DGRE3" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="782126612STUY3"> Marketing/Management </span> <span> , </span> <span class="jobdates" id="782126612GRYR3"> 1995</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="782126612SCHO3" itemprop="name"> Southampton College of Long Island University</span> <span> － </span> <span class="joblocation jobcity" id="782126612SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="782126612SSTA3"> State</span> <span class="joblocation jobstate" id="782126612SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="782126612FRFM3"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL782126611" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL782126611"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_782126611_1_507339839" style="padding-top:0px;"> <div class="field singlecolumn" id="782126611FRFM1"> administrative, advertising, arts, budgeting, coaching, customer service, training employees, special events, financial, food safety, hiring, instruction, Inventory, inventory control, leadership skills, lesson plans, marketing, materials, Microsoft Office, presentations, progress, purchasing, quality, Quality control, receiving, safety, sales, SAP, shipping, supervisor, teacher, teaching</div> </div> </div> </div>

ARTS

EXPRESSIVE ARTS PROGRAM LEADER Professional Experience 09/2014 to 06/2015 EXPRESSIVE ARTS PROGRAM LEADER City , State Formulated, proposed, and was authorized to implement "The Arts Project," a weekly therapeutic, expressive arts program for 10+ "at-risk" CPS middle school students residing in a low-income urban neighborhood. The Arts Project incorporates methods from evidence-informed therapeutic interventions to enhance social/emotional skills, self-esteem, grit, self-control & regulation, and to reduce stereotype threat. 09/2012 to 06/2014 Company Name － City , State Designed & delivered curriculum for weekly coping skills sessions with groups of 20-50 early adolescents & their mentors Tailored sessions to address unique risk factors faced by our youth (e.g. community violence, chronic poverty, school dropout) Integrated therapeutic approaches from various evidence-based practices (DBT, CBT, Mindfulness-based Stress Reduction) Produced & administered usability, feasibility, and satisfaction forms for coping skills training attendees (staff, mentors, & mentees) Evaluated and amended curriculum based on youth, mentor, and staff feedback. 09/2012 to 08/2014 MENTOR SUPERVISION TEAM LEADER & SUPERVISOR City , State Developed measures and organized platforms for more than 50 mentors to report contact with mentee Conducted thorough interviews with potential mentors, youth participants, and parents of youth in the mentoring intervention so to arrange meaningful and lasting youth-mentor relationships Supervised up to 8 mentor-mentee pairs at a time; monitored and documented all contact & activities between pairs Combined forces with teachers and parents regularly to assess the needs of and establish protective resources for our youth Organized weekly meetings with each supervisee to problem-solve, provide support, and address conflicts or concerns regarding their mentoring relationship. 09/2012 to 06/2014 TEACHING ASSISTANT Company Name － City , State Over the course of 6 academic terms, promoted engaging discussions, critical thinking, and a warm learning environment for groups of 50-60 undergraduate students enrolled in PSY-305 (a community-based service learning course). Was selected out of four graduate assistants to be "Head Teaching Assistant" of the course throughout 2013-14 academic year. Education and Training Present MASTER OF SCIENCE : General Psychology Clinical Child DePaul University － City , State GPA: GPA: 3.70 General Psychology Clinical Child GPA: 3.70 2012 BACHELOR OF ARTS : General Psychology Human Development DePaul University － City , State GPA: GPA: 3.51 Awarded Dean's List- 6 academic terms General Psychology Human Development GPA: 3.51 Awarded Dean's List- 6 academic terms Present Mentor Training Certificate - Mentoring Central 2014 - Present Safe Zone Allies Training & BUILD Diversity Certification - DePaul University 2013 - Present TF-CBT & CTG adaptation Certificate (childhood traumatic grief) (Web) 2012 - Present Collaborative Institutional Training Initiative (CITI) : Human Subjects Human Subjects Interests 2011 - 2012 Child Life Volunteer - Children's Memorial Hospital Chicago, IL 2009 - 2009 United Way Volunteer - Hearts of West Michigan United Way Grand Rapids, MI 2008 Animal Shelter Volunteer - Kent County Animal Shelter Grand Rapids, MI 2005 - 2006 Summer Camp Volunteer - SpringHill Camps Evart, MI Personal Information COMMUNITY LIVING SUPPORT PERSON MOKA Western Michigan Jun 2008 - Aug 2011 *Guided individuals with developmental disabilities in achieving personal goals, overcoming barriers, & participating in activities of their choice; recorded progress on skill development and achievement *Served as a role model and mentor; demonstrated and coached social and behavioral skill development *Prompted & praised the use of independent living skills, such as cooking, money management, household shopping, doing laundry, & personal hygiene Additional Information COMMUNITY LIVING SUPPORT PERSON MOKA Western Michigan Jun 2008 - Aug 2011 Guided individuals with developmental disabilities in achieving personal goals, overcoming barriers, & participating in activities of their choice; recorded progress on skill development and achievement Served as a role model and mentor; demonstrated and coached social and behavioral skill development Prompted & praised the use of independent living skills, such as cooking, money management, household shopping, doing laundry, & personal hygiene VOLUNTEER EXPERIENCE 2011 - 2012 Child Life Volunteer - Children's Memorial Hospital Chicago, IL 2009 - 2009 United Way Volunteer - Hearts of West Michigan United Way Grand Rapids, MI 2008 Animal Shelter Volunteer - Kent County Animal Shelter Grand Rapids, MI 2005 - 2006 Summer Camp Volunteer - SpringHill Camps Evart, MI Skills academic, Arts, critical thinking, forms, International Business, Latin, meetings, Mentor, Mentoring, Psychology, Teaching, therapeutic interventions, unique

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME652956224" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_652956224_1_424917185" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="652956224FNAM1"> </span> <span> </span> <span class="field" id="652956224LNAM1"> EXPRESSIVE ARTS PROGRAM LEADER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM652956226" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT652956227" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM652956228" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR652956229" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR652956229"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_652956229_1_424917187" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="652956229JSTD1"> 09/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="652956229EDDT1"> 06/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="652956229JTIT1"> EXPRESSIVE ARTS PROGRAM LEADER</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="652956229COMP1" itemprop="name"> </span> <span class="joblocation jobcity" id="652956229JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="652956229JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="652956229JDES1" itemprop="description"> <ul> <li> Formulated, proposed, and was authorized to implement "The Arts Project," a weekly therapeutic, expressive arts program for 10+ "at-risk" CPS middle school students residing in a low-income urban neighborhood.</li> <li> The Arts Project incorporates methods from evidence-informed therapeutic interventions to enhance social/emotional skills, self-esteem, grit, self-control &amp; regulation, and to reduce stereotype threat.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_652956229_2_424917188" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="652956229JSTD2"> 09/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="652956229EDDT2"> 06/2014</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="652956229COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="652956229JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="652956229JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="652956229JDES2" itemprop="description"> <ul> <li> Designed &amp; delivered curriculum for weekly coping skills sessions with groups of 20-50 early adolescents &amp; their mentors Tailored sessions to address unique risk factors faced by our youth (e.g.</li> <li> community violence, chronic poverty, school dropout) Integrated therapeutic approaches from various evidence-based practices (DBT, CBT, Mindfulness-based Stress Reduction) Produced &amp; administered usability, feasibility, and satisfaction forms for coping skills training attendees (staff, mentors, &amp; mentees) Evaluated and amended curriculum based on youth, mentor, and staff feedback.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_652956229_3_424917189" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="652956229JSTD3"> 09/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="652956229EDDT3"> 08/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="652956229JTIT3"> MENTOR SUPERVISION TEAM LEADER &amp; SUPERVISOR</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="652956229COMP3" itemprop="name"> </span> <span class="joblocation jobcity" id="652956229JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="652956229JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="652956229JDES3" itemprop="description"> <ul> <li> Developed measures and organized platforms for more than 50 mentors to report contact with mentee Conducted thorough interviews with potential mentors, youth participants, and parents of youth in the mentoring intervention so to arrange meaningful and lasting youth-mentor relationships Supervised up to 8 mentor-mentee pairs at a time; monitored and documented all contact &amp; activities between pairs Combined forces with teachers and parents regularly to assess the needs of and establish protective resources for our youth Organized weekly meetings with each supervisee to problem-solve, provide support, and address conflicts or concerns regarding their mentoring relationship.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_652956229_4_424917190" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="652956229JSTD4"> 09/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="652956229EDDT4"> 06/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="652956229JTIT4"> TEACHING ASSISTANT</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="652956229COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="652956229JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="652956229JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="652956229JDES4" itemprop="description"> <ul> <li> Over the course of 6 academic terms, promoted engaging discussions, critical thinking, and a warm learning environment for groups of 50-60 undergraduate students enrolled in PSY-305 (a community-based service learning course).</li> <li> Was selected out of four graduate assistants to be "Head Teaching Assistant" of the course throughout 2013-14 academic year.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC652956230" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC652956230"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_652956230_1_424917192" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="652956230GRYR1"> Present</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="652956230DGRE1" itemprop="name"> MASTER OF SCIENCE</span> <span> : </span> <span class="programline" id="652956230STUY1"> General Psychology Clinical Child</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="652956230SCHO1" itemprop="name"> DePaul University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="652956230SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="652956230SSTA1"> State</span> <span class="joblocation jobstate" id="652956230SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="652956230GRPA1"> GPA: 3.70</span> </span> <span class="paddedline"> <span class="field" id="652956230FRFM1"> General Psychology Clinical Child GPA: 3.70</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_652956230_2_424917193" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="652956230GRYR2"> 2012</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="652956230DGRE2" itemprop="name"> BACHELOR OF ARTS</span> <span> : </span> <span class="programline" id="652956230STUY2"> General Psychology Human Development</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="652956230SCHO2" itemprop="name"> DePaul University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="652956230SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="652956230SSTA2"> State</span> <span class="joblocation jobstate" id="652956230SCNT2"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="652956230GRPA2"> GPA: 3.51 Awarded Dean's List- 6 academic terms</span> </span> <span class="paddedline"> <span class="field" id="652956230FRFM2"> General Psychology Human Development GPA: 3.51 Awarded Dean's List- 6 academic terms</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_652956230_3_424917194" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="652956230GRYR3"> Present</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="652956230DGRE3" itemprop="name"> Mentor Training Certificate - Mentoring Central 2014 - Present Safe Zone Allies Training &amp; BUILD Diversity Certification - DePaul University 2013 - Present TF-CBT &amp; CTG adaptation Certificate (childhood traumatic grief) (Web) 2012 - Present Collaborative Institutional Training Initiative (CITI)</span> <span> : </span> <span class="programline" id="652956230STUY3"> Human Subjects</span> </span> <span class="paddedline"> <span class="field" id="652956230FRFM3"> Human Subjects</span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR652956239" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR652956239"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_652956239_1_424917196" style="padding-top:0px;"> <div class="field singlecolumn" id="652956239FRFM1"> 2011 - 2012 Child Life Volunteer - Children's Memorial Hospital Chicago, IL 2009 - 2009 United Way Volunteer - Hearts of West Michigan United Way Grand Rapids, MI 2008 Animal Shelter Volunteer - Kent County Animal Shelter Grand Rapids, MI 2005 - 2006 Summer Camp Volunteer - SpringHill Camps Evart, MI</div> </div> </div> <div class="section" id="SECTION_PRIN652956238" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRIN652956238"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_652956238_1_424917195" style="padding-top:0px;"> <div class="field singlecolumn" id="652956238FRFM1"> COMMUNITY LIVING SUPPORT PERSON MOKA Western Michigan Jun 2008 - Aug 2011 *Guided individuals with developmental disabilities in achieving personal goals, overcoming barriers, &amp; participating in activities of their choice; recorded progress on skill development and achievement *Served as a role model and mentor; demonstrated and coached social and behavioral skill development *Prompted &amp; praised the use of independent living skills, such as cooking, money management, household shopping, doing laundry, &amp; personal hygiene</div> </div> </div> <div class="section" id="SECTION_ADDI652956241" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI652956241"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_652956241_1_424917199" style="padding-top:0px;"> <div class="field singlecolumn" id="652956241FRFM1"> <ul> <li> COMMUNITY LIVING SUPPORT PERSON MOKA Western Michigan Jun 2008 - Aug 2011 Guided individuals with developmental disabilities in achieving personal goals, overcoming barriers, &amp; participating in activities of their choice; recorded progress on skill development and achievement Served as a role model and mentor; demonstrated and coached social and behavioral skill development Prompted &amp; praised the use of independent living skills, such as cooking, money management, household shopping, doing laundry, &amp; personal hygiene VOLUNTEER EXPERIENCE 2011 - 2012 Child Life Volunteer - Children's Memorial Hospital Chicago, IL 2009 - 2009 United Way Volunteer - Hearts of West Michigan United Way Grand Rapids, MI 2008 Animal Shelter Volunteer - Kent County Animal Shelter Grand Rapids, MI 2005 - 2006 Summer Camp Volunteer - SpringHill Camps Evart, MI </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL652956240" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL652956240"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_652956240_1_424917197" style="padding-top:0px;"> <div class="field singlecolumn" id="652956240FRFM1"> academic, Arts, critical thinking, forms, International Business, Latin, meetings, Mentor, Mentoring, Psychology, Teaching, therapeutic interventions, unique</div> </div> </div> </div>

ARTS

LANGUAGE ARTS TEACHER Professional Summary To continue working with children, as well as youth where I will be able to utilize all skills in my expertise area (elementary/middle school.) Core Qualifications Ability to communicate, inspire trust and confidence, and motivate children, as well as understand children's educational and emotional needs. Ability to recognize and respond to individual and cultural differences in children and employ different teaching methods that will result in higher student achievement. Organized, dependable, patient, and creative. Able to work cooperatively and communicate effectively with other teachers, support staff, parents, and members of the community. Computer skills (WordPerfect, Microsoft Word, and PowerPoint) and Leadership skills Experience Language Arts Teacher August 2007 to Current Company Name - City , State Co-Advisor Team Leader August 1995 to May 2007 Company Name - City , State Tutor Sixth & Seventh grade students that tested basic or below basic in Language Arts. Work with students from varied ethnic, racial, and religious backgrounds. Administrator for the standardized Augmented Benchmark Test. Maintain accountability of students safety and whereabouts during hours of operations. Teach Language Arts daily to sixth grade students. Perform interventions for Benchmark and SAT10 standardized tests to help children become proficient in Language Arts. Assess students reading and comprehensive skills through group discussion, testing, and oral and writing responses. Allowed students to use the computer for individual research projects and to gather information. Continue to take technology courses to update/advance my computer skills so I can instruct and use the latest technology in the classroom. Prepare lesson plans on the computer. Attends on-going staff development at Southeast Middle School throughout the school year. Attends on-going staff development for the Pine Bluff School District. Planned, evaluated, and assigned lessons; prepared, administered, and graded tests; listened to oral presentations; and maintained classroom discipline. Graded papers, prepared report cards, and met with parents and school staff to discuss a student's academic progress or personal problems. Observed and evaluated student's performance and potential and increasingly use various assessment methods. Encouraged collaboration in solving problems by having students work in groups to discuss and solve problems together. Administered tests and assessments. Pine Bluff School District, Pine Bluff, Arkansas - Elementary Teacher/ Teach Mathematics, Language, Spelling, Reading, Social Studies, Arkansas History, Health, and Science. Certified Teacher August 1988 to May 1995 Company Name - City , State Played an important role in fostering the intellectual and social development of children during their formative years. Tutored fifth grade students that tested basic or below basic in Math and Language Arts. Work with students from varied ethnic, racial, and religious backgrounds. Leader of the Fifth grade team. Taught using classroom presentations and individual instruction to help students learn and apply concepts in subjects such as mathematics, science, social studies, spelling, language arts, Arkansas history, and health. Planned, evaluated, and assigned lessons; prepared, administered, and graded tests; listened to oral presentations; and maintained classroom discipline. Graded papers, prepared report cards, and met with parents and school staff to discuss a student's academic progress or personal problems. Observed and evaluated student's performance and potential and increasingly use various assessment methods. Used a "hands-on" approach that uses "props" or "manipulative's" to help children understand abstract concepts, solve problems, and develop critical thought processes. Encouraged collaboration in solving problems by having students work in groups to discuss and solve problems together. Prepared lesson plans. Administered test and assessments. Supervised students on playground duty, indoor and outdoor activities. Supervised students on field trips and other special events. Maintained control and accounted for whereabouts and safety of students. Helped prepare, arrange and maintain indoor and outdoor activities including but not limited to "Fun Day." Working Parents Child Care Center, Pine Bluff, Arkansas - Teacher of four year old children. Played a vital role in the development of children. Introduced children to mathematics, language, science, and social studies. Used games, music, artwork, films, books, computers, and other tools to teach basic skills. Capitalized on children's play to further language and vocabulary development (using storytelling, rhyming games, and acting games), improved social skills (having the children work together to build a neighborhood in a sandbox), and introduced scientific and mathematical concepts (showing the children how to balance and count blocks when building a bridge or how to mix colors when painting.) Used a less-structured approach, including small-group lessons, one-on-one instructions, and learning through creative activities such as art, dance, and music. Introduced letter recognition, phonics, numbers, and awareness of nature and science. Established a working relationship with the children and their parents. Education M.A : Elementary Education , May 2005 University of Arkansas at Pine Bluff - City , State , USA Elementary Education B.A : Elementary Education , May 1995 University of Arkansas at Pine Bluff - City , State , USA Elementary Education Professional Affiliations PBEA (Pine Bluff Education Association) and AEA (Arkansas Education Association) Personal Information Elementary and Middle School Teacher: ability to communicate, inspire trust and confidence, and motivate students, as well as understand students' educational and emotional needs. Have the ability to recognize and respond to individual and cultural differences in students and employ different teaching methods that will result in higher student achievement. Organized, dependable, patient, and creative. Able to work cooperatively and communicate effectively with other teachers, support staff, parents, and members of the community. Certified as a Pathwise Mentor Teacher Skills academic, approach, Arts, art, balance, basic, oral, special events, instruction, Leadership, Math, Mathematics, PowerPoint, Microsoft Word, Organizational Skills, painting, presentations, processes, progress, Reading, research, safety, SAT, scientific, staff development, structured, Teacher, WordPerfect Additional Information Elementary and Middle School Teacher: ability to communicate, inspire trust and confidence, and motivate students, as well as understand students' educational and emotional needs. Have the ability to recognize and respond to individual and cultural differences in students and employ different teaching methods that will result in higher student achievement. Organized, dependable, patient, and creative. Able to work cooperatively and communicate effectively with other teachers, support staff, parents, and members of the community. Certified as a Pathwise Mentor Teacher

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME533854593" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_533854593_1_348624092" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="533854593FNAM1"> </span> <span> </span> <span class="field" id="533854593LNAM1"> LANGUAGE ARTS TEACHER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM533854595" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM533854595"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_533854595_1_348624100" style=" padding-top:0px; "> <div class="field singlecolumn" id="533854595FRFM1"> To continue working with children, as well as youth where I will be able to utilize all skills in my expertise area (elementary/middle school.)</div> </div> </div> <div class="section" id="SECTION_HILT533854596" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT533854596"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_533854596_1_348624104" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="533854596SKC11"> <p align="LEFT"> Ability to communicate, inspire trust and confidence, and motivate children, as well as understand children's educational and emotional needs.</p> <br/> <p align="LEFT"> Ability to recognize and respond to individual and cultural differences in children and employ different teaching methods that will result in higher student achievement.</p> <br/> <p align="LEFT"> Organized, dependable, patient, and creative.</p> <br/> <p align="LEFT"> Able to work cooperatively and communicate effectively with other teachers, support staff, parents, and members of the community.</p> </td> <td class="field twocol_2 charspace" id="533854596SKC21"> <ul> <li> Computer skills (WordPerfect, Microsoft Word, and PowerPoint) and Leadership skills</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR533854597" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR533854597"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_533854597_1_348624094" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="533854597JTIT1"> Language Arts Teacher</span> <br/> <span> <span class="jobdates" format="%B %Y" id="533854597JSTD1"> August 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="533854597EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="533854597COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="533854597JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="533854597JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="533854597JDES1" itemprop="description"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_533854597_2_348624095" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="533854597JTIT2"> Co-Advisor Team Leader</span> <br/> <span> <span class="jobdates" format="%B %Y" id="533854597JSTD2"> August 1995</span> <span> to </span> <span class="jobdates" format="%B %Y" id="533854597EDDT2"> May 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="533854597COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="533854597JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="533854597JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="533854597JDES2" itemprop="description"> <ul> <li> Tutor Sixth &amp; Seventh grade students that tested basic or below basic in Language Arts.</li> <li> Work with students from varied ethnic, racial, and religious backgrounds.</li> <li> Administrator for the standardized Augmented Benchmark Test.</li> <li> Maintain accountability of students safety and whereabouts during hours of operations.</li> <li> Teach Language Arts daily to sixth grade students.</li> <li> Perform interventions for Benchmark and SAT10 standardized tests to help children become proficient in Language Arts.</li> <li> Assess students reading and comprehensive skills through group discussion, testing, and oral and writing responses.</li> <li> Allowed students to use the computer for individual research projects and to gather information.</li> <li> Continue to take technology courses to update/advance my computer skills so I can instruct and use the latest technology in the classroom.</li> <li> Prepare lesson plans on the computer.</li> <li> Attends on-going staff development at Southeast Middle School throughout the school year.</li> <li> Attends on-going staff development for the Pine Bluff School District.</li> <li> Planned, evaluated, and assigned lessons; prepared, administered, and graded tests; listened to oral presentations; and maintained classroom discipline.</li> <li> Graded papers, prepared report cards, and met with parents and school staff to discuss a student's academic progress or personal problems.</li> <li> Observed and evaluated student's performance and potential and increasingly use various assessment methods.</li> <li> Encouraged collaboration in solving problems by having students work in groups to discuss and solve problems together.</li> <li> Administered tests and assessments.</li> <li> Pine Bluff School District, Pine Bluff, Arkansas - Elementary Teacher/ Teach Mathematics, Language, Spelling, Reading, Social Studies, Arkansas History, Health, and Science.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_533854597_3_348624096" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="533854597JTIT3"> Certified Teacher</span> <br/> <span> <span class="jobdates" format="%B %Y" id="533854597JSTD3"> August 1988</span> <span> to </span> <span class="jobdates" format="%B %Y" id="533854597EDDT3"> May 1995</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="533854597COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="533854597JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="533854597JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="533854597JDES3" itemprop="description"> <ul> <li> Played an important role in fostering the intellectual and social development of children during their formative years.</li> <li> Tutored fifth grade students that tested basic or below basic in Math and Language Arts.</li> <li> Work with students from varied ethnic, racial, and religious backgrounds.</li> <li> Leader of the Fifth grade team.</li> <li> Taught using classroom presentations and individual instruction to help students learn and apply concepts in subjects such as mathematics, science, social studies, spelling, language arts, Arkansas history, and health.</li> <li> Planned, evaluated, and assigned lessons; prepared, administered, and graded tests; listened to oral presentations; and maintained classroom discipline.</li> <li> Graded papers, prepared report cards, and met with parents and school staff to discuss a student's academic progress or personal problems.</li> <li> Observed and evaluated student's performance and potential and increasingly use various assessment methods.</li> <li> Used a "hands-on" approach that uses "props" or "manipulative's" to help children understand abstract concepts, solve problems, and develop critical thought processes.</li> <li> Encouraged collaboration in solving problems by having students work in groups to discuss and solve problems together.</li> <li> Prepared lesson plans.</li> <li> Administered test and assessments.</li> <li> Supervised students on playground duty, indoor and outdoor activities.</li> <li> Supervised students on field trips and other special events.</li> <li> Maintained control and accounted for whereabouts and safety of students.</li> <li> Helped prepare, arrange and maintain indoor and outdoor activities including but not limited to "Fun Day." Working Parents Child Care Center, Pine Bluff, Arkansas - Teacher of four year old children. Played a vital role in the development of children.</li> <li> Introduced children to mathematics, language, science, and social studies.</li> <li> Used games, music, artwork, films, books, computers, and other tools to teach basic skills.</li> <li> Capitalized on children's play to further language and vocabulary development (using storytelling, rhyming games, and acting games), improved social skills (having the children work together to build a neighborhood in a sandbox), and introduced scientific and mathematical concepts (showing the children how to balance and count blocks when building a bridge or how to mix colors when painting.) Used a less-structured approach, including small-group lessons, one-on-one instructions, and learning through creative activities such as art, dance, and music.</li> <li> Introduced letter recognition, phonics, numbers, and awareness of nature and science.</li> <li> Established a working relationship with the children and their parents.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC533854598" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC533854598"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_533854598_1_348624099" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="533854598DGRE1" itemprop="name"> M.A</span> <span> : </span> <span class="programline" dependency="STUY" id="533854598STUY1"> Elementary Education</span> <span> , </span> <span class="jobdates" id="533854598GRYR1"> May 2005</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="533854598SCHO1" itemprop="name"> University of Arkansas at Pine Bluff</span> <span> - </span> <span class="joblocation jobcity" id="533854598SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="533854598SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="533854598SCNT1"> USA</span> </span> <span class="paddedline"> <span class="field" id="533854598FRFM1"> <p align="LEFT"> Elementary Education</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_533854598_2_348624098" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="533854598DGRE2" itemprop="name"> B.A</span> <span> : </span> <span class="programline" dependency="STUY" id="533854598STUY2"> Elementary Education</span> <span> , </span> <span class="jobdates" id="533854598GRYR2"> May 1995</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="533854598SCHO2" itemprop="name"> University of Arkansas at Pine Bluff</span> <span> - </span> <span class="joblocation jobcity" id="533854598SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="533854598SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="533854598SCNT2"> USA</span> </span> <span class="paddedline"> <span class="field" id="533854598FRFM2"> <p align="LEFT"> Elementary Education</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL533854599" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL533854599"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_533854599_1_348624103" style=" padding-top:0px; "> <div class="field singlecolumn" id="533854599FRFM1"> <p align="LEFT"> PBEA (Pine Bluff Education Association) and AEA (Arkansas Education Association)</p> </div> </div> </div> <div class="section" id="SECTION_PRIN533854600" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_PRIN533854600"> Personal Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_533854600_1_348624101" style=" padding-top:0px; "> <div class="field singlecolumn" id="533854600FRFM1"> Elementary and Middle School Teacher: ability to communicate, inspire trust and confidence, and motivate students, as well as understand students' educational and emotional needs. Have the ability to recognize and respond to individual and cultural differences in students and employ different teaching methods that will result in higher student achievement. Organized, dependable, patient, and creative. Able to work cooperatively and communicate effectively with other teachers, support staff, parents, and members of the community. Certified as a Pathwise Mentor Teacher</div> </div> </div> <div class="section" id="SECTION_SKLL533854602" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL533854602"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_533854602_1_348624105" style=" padding-top:0px; "> <div class="field singlecolumn" id="533854602FRFM1"> academic, approach, Arts, art, balance, basic, oral, special events, instruction, Leadership, Math, Mathematics, PowerPoint, Microsoft Word, Organizational Skills, painting, presentations, processes, progress, Reading, research, safety, SAT, scientific, staff development, structured, Teacher, WordPerfect</div> </div> </div> <div class="section" id="SECTION_ADDI533854603" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI533854603"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_533854603_1_348624106" style=" padding-top:0px; "> <div class="field singlecolumn" id="533854603FRFM1"> <ul> <li> Elementary and Middle School Teacher: ability to communicate, inspire trust and confidence, and motivate students, as well as understand students' educational and emotional needs. Have the ability to recognize and respond to individual and cultural differences in students and employ different teaching methods that will result in higher student achievement. Organized, dependable, patient, and creative. Able to work cooperatively and communicate effectively with other teachers, support staff, parents, and members of the community. Certified as a Pathwise Mentor Teacher</li> </ul> </div> </div> </div> </div>

ARTS

VISUAL ARTS TEACHER Summary Art education professional  driven to inspire students to pursue academic and personal excellence. Strives to create a challenging and engaging learning environment in which students become life-long scholars and learners. ​ Highlights Rated Master Teacher NAEA member, TAEA member Multi-media instruction Committed to cultivating student leadership Excellent classroom management   Social media savvy Traditional fine art skills 15 years experience in art education Lesson plan development Detail-oriented Accomplishments January 2017-Led 200 adults and students in art installation in Chiang Mai, Thailand.  Featured in local and international art exhibitions. Judging numerous state and regional art meets  SBISD Volunteer of the Year 2010 (Mentor)  Texas Association of Private and Parochial Schools- State Art Meet Director  NAEA chapter sponsor  Deans List 2 semesters  Rated Master Teacher in public school system Group Exhibitions 2014   IMAGO-Redemption, juried exhibition, Houston, TX 2014   18 Hands Gallery, juror Jay Hill, Houston TX 2014   Monumental Metal Works, Riddle Gallery, Bryan, TX 2015   8th Annual Cameo Emerging Artists Exhibition, Baytown, TX 2015   Kuntsthaus, Artist in Residence Exhibition, Salzwedel, Germany 2015   Under the Radar , curator Sally Sprout, Williams Tower Houston, Tx 2016   Holiday Group Exhibition, Samara Gallery, Houston, Tx 2016   Rising Eyes of Texas, prize juror-Anna Stothart, Rockport Center for the Arts  2016   IMAGO-In His Name, juried exhibition, Houston TX 2016   Beeville Art Museum, juried Texas Artist Exhibition, Beeville, Tx 2016   TeaPlusArt, juried exhibit by Clayhouston members, Houston, Tx 2016   The Jung Center, Spirit and Matter, juried exhibit, Houston, Tx 2017   Hardy and Nance Studios, Black and White exhibit, Houston, Tx 2017   Donum Gratia, Juried, Houston, Tx Experience Visual Arts Teacher 02/2011 to 05/2014 Company Name City , State Challenged and motivated students through in-depth lectures and discussions. Lectured and communicated effectively with students from diverse backgrounds. Inspired students to translate their academic interests into the real world by taking positive actions in the visual arts. Served as faculty sponsor for NAHS  student club. Introduced students to the concepts of college writing. Advanced Art II and III and Digital Design http://swh.springbranchisd.com/ Visual Arts Teacher 08/2010 to 02/2011 Company Name City , State   Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty. Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials. http://hhsep.com/.   ​ Visual Arts Teacher 07/2009 to 01/2011 Company Name City , State Founding Member of Christian 501(c) 3. Organized and presented weekly hours of visual art hands-on activities.  Designed and created daily lesson plans for activities. http://www.newspringcenter.org ​ Visual Arts Teacher 02/2008 to 02/2009 Company Name City , State Implemented lesson plans focused on age and level-appropriate historical art lessons. Earned positive verbal/written feedback from parents regarding classroom instruction and student learning success. http://www.cityartworks.org/  Visual Arts Teacher 02/2000 to 02/2006 Company Name City , State Initiated Award Winning Art Program http://www.faithwest.org/.  Designed lesson plans focused on age and level-appropriate material. Developed, administered and corrected tests and quizzes in a timely manner. Established and enforced rules for behavior and procedures for maintaining order among a class of 18 students. http://www.faithwest.org/.  Founding member of 501(c) 3 Vice Chairman 2010 and Board Member 02/1995 to 02/2011 Company Name City , State Formulated policy, drafted mission statement, Initiated website Volunteer high school teacher  http://www.cfmhouston.org/  Architectural Model Builder/Project manager 01/1981 to 05/1984 Company Name City , State Oversee construction of large scale architectural models. Education Master of Fine Arts 2016 Houston Baptist University City , State , USA Texas Art Education Conference Yearly ​ Graphic Design Course 2013 Kansas City Art Institute City , State , USA Advanced Placement Certificate 2006 Rice University City , State , USA Studio Art Bachelor of Science : Art Education 1980 University of Wisconsin City , State , USA Skills Word processing programs, Photoshop, Mac and Windows proficient Enthusiastic people person Advanced problem-solving Great organizational skills Excellent classroom management Classroom community involvement Personal Interests Traveling-Trips to 16 different countries Studying the different genres of art Biking Hiking Scuba Reading Bible study and visiting art galleries. Married 36 years with 2 married children

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME921396433" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_921396433_1_605326120" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="921396433FNAM1"> </span> <span> </span> <span class="field lName" id="921396433LNAM1"> VISUAL ARTS TEACHER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM921396437" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM921396437"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_921396437_1_605326139" style="padding-top:0px;"> <div class="field singlecolumn" id="921396437FRFM1"> <span class=""> <span class=""> <font color="#000" style="color: rgb(0, 0, 0);"> Art education professional</font>  driven to inspire students to pursue academic and personal excellence. Strives to create a challenging and engaging learning environment in which students become life-long scholars and learners.<strong> ​</strong> </span> </span> </div> </div> </div> <div class="section" id="SECTION_HILT921396441" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT921396441"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_921396441_1_606513430" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="921396441SKC11"> <ul> <li class=""> Rated Master Teacher</li> <li class=""> NAEA member, TAEA member</li> <li class=""> Multi-media instruction</li> <li class=""> Committed to cultivating student leadership</li> <li class=""> Excellent classroom management  </li> </ul> </td> <td class="field twocol_2" id="921396441SKC21"> <ul> <li class=""> Social media savvy</li> <li class=""> Traditional fine art skills<br/> </li> <li class=""> 15 years experience in art education</li> <li class=""> Lesson plan development </li> <li class=""> Detail-oriented</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM921396947" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM921396947"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_921396947_1_606514289" style="padding-top:0px;"> <div class="field singlecolumn" id="921396947FRFM1"> <ul> <li style="text-align: left;"> January 2017-Led 200 adults and students in art installation in Chiang Mai, Thailand. </li> </ul> <ul> <li> <span class=""> Featured in local and international art exhibitions.</span> </li> <li> Judging numerous state and regional art meets </li> <li> SBISD Volunteer of the Year 2010 (Mentor) </li> <li> Texas Association of Private and Parochial Schools- State Art Meet Director </li> <li> NAEA chapter sponsor </li> <li> Deans List 2 semesters </li> <li> Rated Master Teacher in public school system</li> </ul> </div> </div> </div> <div class="section" id="SECTION_CUST923368465" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CUST923368465"> Group Exhibitions</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_923368465_1_606712865" style="padding-top:0px;"> <div class="field singlecolumn" id="923368465FRFM1"> <ul> <li> 2014   IMAGO-Redemption, juried exhibition, Houston, TX</li> <li> 2014   18 Hands Gallery, juror Jay Hill, Houston TX</li> <li> 2014   Monumental Metal Works, Riddle Gallery, Bryan, TX</li> <li> 2015   8th Annual Cameo Emerging Artists Exhibition, Baytown, TX</li> <li> 2015   Kuntsthaus, Artist in Residence Exhibition, Salzwedel, Germany</li> <li> 2015   Under the Radar , curator Sally Sprout, Williams Tower Houston, Tx</li> <li> 2016   Holiday Group Exhibition, Samara Gallery, Houston, Tx</li> <li> 2016   Rising Eyes of Texas, prize juror-Anna Stothart, Rockport Center for the Arts </li> <li> 2016   IMAGO-In His Name, juried exhibition, Houston TX</li> <li> 2016   Beeville Art Museum, juried Texas Artist Exhibition, Beeville, Tx</li> <li> 2016   TeaPlusArt, juried exhibit by Clayhouston members, Houston, Tx</li> <li> 2016   The Jung Center, Spirit and Matter, juried exhibit, Houston, Tx</li> <li> 2017   Hardy and Nance Studios, Black and White exhibit, Houston, Tx</li> <li> 2017   Donum Gratia, Juried, Houston, Tx</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR921396435" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR921396435"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_921396435_1_605326122" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="921396435JTIT1"> Visual Arts Teacher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="921396435JSTD1"> 02/2011</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="921396435EDDT1"> 05/2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="921396435COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="921396435JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="921396435JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="921396435JDES1" itemprop="description"> <br/> <ul> <li> <span class=""> Challenged and motivated students through in-depth lectures and discussions. </span> <span class=""> Lectured and communicated effectively with students from diverse backgrounds. </span> <span class=""> Inspired students to translate their academic interests into the real world by taking positive actions in the visual arts.<span class=""> Served as faculty sponsor for <font color="#0000ff"> NAHS </font> student club.<span class=""> Introduced students to the concepts of college writing. </span> </span> </span> Advanced Art II and III and Digital Design</li> <li> http://swh.springbranchisd.com/</li> </ul> <div> <br/> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_921396435_2_605326124" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="921396435JTIT2"> Visual Arts Teacher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="921396435JSTD2"> 08/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="921396435EDDT2"> 02/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="921396435COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="921396435JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="921396435JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="921396435JDES2" itemprop="description"> <ul> <li>  <span class=""> Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty. </span> </li> <li> <span class=""> Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.</span> </li> <li> <span class=""> </span> http://hhsep.com/.</li> </ul> <div>  </div> <div> ​</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_921396435_3_605326125" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="921396435JTIT3"> Visual Arts Teacher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="921396435JSTD3"> 07/2009</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="921396435EDDT3"> 01/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="921396435COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="921396435JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="921396435JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="921396435JDES3" itemprop="description"> <ul> <li> Founding Member of Christian 501(c) 3.<span class=""> Organized and presented weekly hours of visual art hands-on activities. <span class=""> Designed and created daily lesson plans for activities.</span> </span> </li> <li> <span class=""> <span class=""> http://www.newspringcenter.org</span> </span> </li> </ul> <div> <br/> </div> <div> <span class=""> <span class=""> ​</span> </span> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_921396435_4_605326129" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="921396435JTIT4"> Visual Arts Teacher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="921396435JSTD4"> 02/2008</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="921396435EDDT4"> 02/2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="921396435COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="921396435JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="921396435JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="921396435JDES4" itemprop="description"> <ul> <li> <span class=""> Implemented lesson plans focused on age and level-appropriate historical art lessons.</span> </li> <li> <span class=""> Earned positive verbal/written feedback from parents regarding classroom instruction and student learning success.</span> </li> <li> http://www.cityartworks.org/ <br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_921396435_5_605326131" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="921396435JTIT5"> Visual Arts Teacher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="921396435JSTD5"> 02/2000</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="921396435EDDT5"> 02/2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="921396435COMP5" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="921396435JCIT5" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="921396435JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="921396435JDES5" itemprop="description"> <ul> <li> Initiated Award Winning Art Program http://www.faithwest.org/. </li> <li> <span class=""> Designed lesson plans focused on age and level-appropriate material.</span> </li> <li> <span class=""> <span class=""> Developed, administered and corrected tests and quizzes in a timely manner. </span> </span> </li> <li> <span class=""> <span class=""> Established and enforced rules for behavior and procedures for maintaining order among a class of 18 students.</span> </span> </li> <li> http://www.faithwest.org/. <br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_921396435_6_605326128" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="921396435JTIT6"> Founding member of 501(c) 3 Vice Chairman 2010 and Board Member</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="921396435JSTD6"> 02/1995</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="921396435EDDT6"> 02/2011</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="921396435COMP6" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="921396435JCIT6" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="921396435JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="921396435JDES6" itemprop="description"> <ul> <li> Formulated policy, drafted mission statement,</li> <li> Initiated website</li> <li> Volunteer high school teacher </li> <li> http://www.cfmhouston.org/ <br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_921396435_7_605326136" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="921396435JTIT7"> Architectural Model Builder/Project manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="921396435JSTD7"> 01/1981</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="921396435EDDT7"> 05/1984</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="921396435COMP7" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="921396435JCIT7" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="921396435JSTA7" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="921396435JDES7" itemprop="description"> <ul> <li> Oversee construction of large scale architectural models.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC921396436" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC921396436"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_921396436_1_606517488" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="921396436DGRE1" itemprop="name"> </span> <span class="programline" id="921396436STUY1"> Master of Fine Arts</span> <span class="datesWrapper"> <span class="jobdates" id="921396436GRYR1"> 2016</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="921396436SCHO1" itemprop="name"> Houston Baptist University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="921396436SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="921396436SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="921396436SCNT1"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="921396436FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_921396436_2_606516971" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="921396436SCHO2" itemprop="name"> Texas Art Education Conference Yearly</span> </span> <span class="paddedline"> <span class="field" id="921396436FRFM2"> <strong> ​</strong> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_921396436_3_606518372" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="921396436DGRE3" itemprop="name"> </span> <span class="programline" id="921396436STUY3"> Graphic Design Course</span> <span class="datesWrapper"> <span class="jobdates" id="921396436GRYR3"> 2013</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="921396436SCHO3" itemprop="name"> Kansas City Art Institute</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="921396436SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="921396436SSTA3"> State</span> <span> , </span> <span class="joblocation eduCountry" id="921396436SCNT3"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="921396436FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_921396436_4_605326138" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="921396436DGRE4" itemprop="name"> </span> <span class="programline" id="921396436STUY4"> Advanced Placement Certificate</span> <span class="datesWrapper"> <span class="jobdates" id="921396436GRYR4"> 2006</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="921396436SCHO4" itemprop="name"> Rice University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="921396436SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="921396436SSTA4"> State</span> <span> , </span> <span class="joblocation eduCountry" id="921396436SCNT4"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="921396436FRFM4"> Studio Art</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_921396436_5_605326137" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="921396436DGRE5" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="921396436STUY5"> Art Education</span> <span class="datesWrapper"> <span class="jobdates" id="921396436GRYR5"> 1980</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="921396436SCHO5" itemprop="name"> University of Wisconsin</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="921396436SCIT5"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="921396436SSTA5"> State</span> <span> , </span> <span class="joblocation eduCountry" id="921396436SCNT5"> USA</span> </span> </span> <span class="paddedline"> <span class="field" id="921396436FRFM5"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL921396439" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL921396439"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_921396439_1_605326141" style="padding-top:0px;"> <div class="field singlecolumn" id="921396439FRFM1"> <div> <span class=""> </span> <div> <br/> </div> <ul> <li class=""> Word processing programs, Photoshop, Mac and Windows proficient</li> <li class=""> Enthusiastic people person</li> <li class=""> Advanced problem-solving</li> <li class=""> Great organizational skills</li> <li class=""> Excellent classroom management</li> <li class=""> Classroom community involvement</li> </ul> </div> </div> </div> </div> <div class="section" id="SECTION_ADDI921396440" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI921396440"> Personal Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_921396440_1_605326142" style="padding-top:0px;"> <div class="field singlecolumn" id="921396440FRFM1"> <ul> <li> Traveling-Trips to 16 different countries</li> <li> Studying the different genres of art</li> <li> Biking</li> <li> Hiking</li> <li> Scuba</li> <li> Reading</li> <li> Bible study and visiting art galleries.</li> <li> Married 36 years with 2 married children</li> </ul> </div> </div> </div> </div>

ARTS

ENGLISH LANGUAGE ARTS TEACHER Summary I am passionate about teaching and caring for students holistically. I believe it is crucial for students to develop critical thinking skills as they develop their sense of self and their worldview. I prioritize teacher collaboration to develop a community among educators and to develop best practices. I pursue professional development opportunities to better serve all of my students with an emphasis on equity, differentiation and inquiry-based learning. I have recently completed my National Board Certification pending results in January of 2019. Skills Educational Leadership Classroom Management Variety of Teaching Strategies Multimedia Teaching and Learning Inquiry-Based Learning Education 10/2013 to 06/2017 English Language Arts Teacher Company Name － City , State I have worked at Lakes High School in the Clover Park School District for the past five years. In my time at Lakes, I have taught 9th grade, 11th grade and 12th grade English as well as AP Literature and AP Language. Due to some teacher turnover and the adapting needs of the English department, I have had the opportunity to build my experience across grade levels and develop curriculum after curriculum to suit the needs of students at various ages. As a result, I believe one of my greatest strengths is my understanding of the skills necessary at each grade level for students to successfully exist high school career or college-ready. 06/2016 to 06/2017 Head Of English Department Company Name － City , State For the past two years I have served as the English Department Head. This position required planning and scheduling of monthly departmental meetings, allocation of department funds, participation in the District Literacy Committee and disseminating information from administration to English teachers, and vice versa. To better serve the English department, I initiated monthly meetings with our Principal, Mrs. Mauer-Smith, to plan department meetings. Additionally, teachers were invited monthly to contribute agenda items or areas of professional development interest to inform these meetings and make them as meaningful as possible. 07/2016 to 06/2017 ASB Advisor Company Name － City , State I was very excited to accept the position as the ASB Advisor at Lakes High School. In our Leadership Program, I highly prioritized student-leadership and facilitation. It was a regular practice that I met with our Senior ASB officers to discuss Leadership Development content and project management that they would facilitate in future classes. I saw my role as advisor to highlight student abilities, passions and ideas to build beautiful products while teacher students the value of understanding the process by which products come to be. All year, we emphasized the pillars of Knowledge, Courage and Compassion to serve our student body and develop personally as Knowledgeable, Courageous and Compassionate people. Education 2012 Master in Teaching : Secondary Education University of Washington － City , State , United States English Language Arts Endorsement English Language Learner Endorsement 2011 Bachelor of Arts : English University of Washington － City , State , United States Minor in Education, Learning and Society 2009 Associate of Arts Tacoma Community College － City , State , 98409 Running Start Program

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1018854291" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1018854291_1_676958883" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="1018854291FNAM1"> </span> <span> </span> <span class="field" id="1018854291LNAM1"> ENGLISH LANGUAGE ARTS TEACHER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1018854298" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1018854298"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1018854298_1_676962416" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="1018854298FRFM1"> I am passionate about teaching and caring for students holistically. I believe it is crucial for students to develop critical thinking skills as they develop their sense of self and their worldview. I prioritize teacher collaboration to develop a community among educators and to develop best practices. I pursue professional development opportunities to better serve all of my students with an emphasis on equity, differentiation and inquiry-based learning. I have recently completed my National Board Certification pending results in January of 2019.</div> </div> </div> <div class="section" id="SECTION_SKLL1018854296" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1018854296"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1018854296_1_676958892" style="padding-top:0px;"> <div class="field singlecolumn" id="1018854296FRFM1"> <div> Educational Leadership</div> <div> Classroom Management</div> <div> Variety of Teaching Strategies</div> <div> Multimedia Teaching and Learning</div> <div> Inquiry-Based Learning</div> </div> </div> </div> <div class="section" id="SECTION_EXPR1018854294" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1018854294"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1018854294_1_676958888" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1018854294JSTD1"> 10/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1018854294EDDT1"> 06/2017</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1018854294JTIT1"> English Language Arts Teacher</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1018854294COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1018854294JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1018854294JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1018854294JDES1" itemprop="description"> <div> I have worked at Lakes High School in the Clover Park School District for the past five years. In my time at Lakes, I have taught 9th grade, 11th grade and 12th grade English as well as AP Literature and AP Language. Due to some teacher turnover and the adapting needs of the English department, I have had the opportunity to build my experience across grade levels and develop curriculum after curriculum to suit the needs of students at various ages. As a result, I believe one of my greatest strengths is my understanding of the skills necessary at each grade level for students to successfully exist high school career or college-ready.<br/> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1018854294_2_676965131" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1018854294JSTD2"> 06/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1018854294EDDT2"> 06/2017</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1018854294JTIT2"> Head Of English Department</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1018854294COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1018854294JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1018854294JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1018854294JDES2" itemprop="description"> For the past two years I have served as the English Department Head. This position required planning and scheduling of monthly departmental meetings, allocation of department funds, participation in the District Literacy Committee and disseminating information from administration to English teachers, and vice versa. To better serve the English department, I initiated monthly meetings with our Principal, Mrs. Mauer-Smith, to plan department meetings. Additionally, teachers were invited monthly to contribute agenda items or areas of professional development interest to inform these meetings and make them as meaningful as possible.</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1018854294_3_676967189" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1018854294JSTD3"> 07/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1018854294EDDT3"> 06/2017</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1018854294JTIT3"> ASB Advisor</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1018854294COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1018854294JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1018854294JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1018854294JDES3" itemprop="description"> I was very excited to accept the position as the ASB Advisor at Lakes High School. In our Leadership Program, I highly prioritized student-leadership and facilitation. It was a regular practice that I met with our Senior ASB officers to discuss Leadership Development content and project management that they would facilitate in future classes. I saw my role as advisor to highlight student abilities, passions and ideas to build beautiful products while teacher students the value of understanding the process by which products come to be. All year, we emphasized the pillars of Knowledge, Courage and Compassion to serve our student body and develop personally as Knowledgeable, Courageous and Compassionate people.</span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1018866308" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1018866308"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1018866308_1_676968410" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1018866308GRYR1"> 2012</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1018866308DGRE1" itemprop="name"> Master in Teaching</span> <span> : </span> <span class="programline" id="1018866308STUY1"> Secondary Education</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1018866308SCHO1" itemprop="name"> University of Washington</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1018866308SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1018866308SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="1018866308SCNT1"> United States</span> </span> <span class="paddedline"> <span class="field" id="1018866308FRFM1"> <div> English Language Arts Endorsement</div> <div> English Language Learner Endorsement</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1018866308_2_676968897" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1018866308GRYR2"> 2011</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1018866308DGRE2" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="1018866308STUY2"> English</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1018866308SCHO2" itemprop="name"> University of Washington</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1018866308SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="1018866308SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="1018866308SCNT2"> United States</span> </span> <span class="paddedline"> <span class="field" id="1018866308FRFM2"> Minor in Education, Learning and Society</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1018866308_3_676969314" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1018866308GRYR3"> 2009</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1018866308DGRE3" itemprop="name"> Associate of Arts</span> <span class="programline" id="1018866308STUY3"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1018866308SCHO3" itemprop="name"> Tacoma Community College</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1018866308SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="1018866308SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="1018866308SCNT3"> 98409</span> </span> <span class="paddedline"> <span class="field" id="1018866308FRFM3"> Running Start Program</span> </span> </div> </div> </div> </div>

ARTS

MICHAEL'S ARTS AND CRAFTS STORE Summary I am a determined, hard-working individual with the zeal to accomplish any task or challenge I'm given, seeking to exceed expectations. In the next year, I plan to achieve a bachelor's degree in Environmental Technology and Management, and attain a job in the field of sustainable design and technologies. Experience Michael's Arts and Crafts Store March 2017 to Current Company Name － City , State  (Capital Blvd. location) Aid Store Manager, Assistant Store Manager, Full-Time Replenishment Manager in day to day operations and planning; unload and stock store merchandise. Train new Replenishment associates. Employee of the Month (July) February 2016 to March 2017 Company Name － City , State Provide customer service on the sales floor, manage day/night-time associates and store operations. Train and assess new associates. (Assumed position at Brier Creek, Raleigh, NC location in October 2015) June 2015 to February 2016 Company Name － City , State (Brier Creek Location) Support Specialist: Prepare cash registers, count money, and prepare documentation for the bank deposit. Manage cashiers in the morning. Sales Associate/Cashier: Offer customer service and efficiently run a cash register. Knowledge and Certifications ArcGIS Program Water Quality Testing Stream Assessment Tree Inventory OSHA 40 Hour HAZWOPER Certification Education and Training Associate of Science : Liberal Arts Science and Mathematics , 2015 SUNY Adirondack － City , State Dean's List Graduated Cum Laude Bachelor of Science : Environmental Technology and Management , 2018 North Carolina State University － City , State Projects: Richard R. Lee Estate (Clayton, NC) Phase III Environmental Site Assessment Skills Customer Service Management Inventory Management Communication

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME985408749" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_985408749_1_652131205" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="985408749FNAM1"> </span> <span> </span> <span class="field" id="985408749LNAM1"> MICHAEL'S ARTS AND CRAFTS STORE</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM985408753" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM985408753"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985408753_1_652131210" style="padding-top:0px;"> <div class="field singlecolumn" id="985408753FRFM1"> I am a determined, hard-working individual with the zeal to accomplish any task or challenge I'm given, seeking to exceed expectations. In the next year, I plan to achieve a bachelor's degree in Environmental Technology and Management, and attain a job in the field of sustainable design and technologies.</div> </div> </div> <div class="section" id="SECTION_EXPR985408751" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR985408751"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985408751_1_652131207" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="985408751JTIT1"> Michael's Arts and Crafts Store</span> <br/> <span> <span class="jobdates" format="%B %Y" id="985408751JSTD1"> March 2017</span> <span> to </span> <span class="jobdates" format="%B %Y" id="985408751EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="985408751COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="985408751JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="985408751JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="985408751JDES1" itemprop="description"> <p>  (Capital Blvd. location)</p> <ul> <li> Aid Store Manager, Assistant Store Manager, Full-Time Replenishment Manager in day to day operations and planning; unload and stock store merchandise.</li> <li> Train new Replenishment associates.</li> <li> Employee of the Month (July)</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_985408751_2_652143452" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="985408751JTIT2"> </span> <span> <span class="jobdates" format="%B %Y" id="985408751JSTD2"> February 2016</span> <span> to </span> <span class="jobdates" format="%B %Y" id="985408751EDDT2"> March 2017</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="985408751COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="985408751JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="985408751JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="985408751JDES2" itemprop="description"> <ul> <li> Provide customer service on the sales floor, manage day/night-time associates and store operations.</li> <li> Train and assess new associates.</li> </ul> <p> (Assumed position at Brier Creek, Raleigh, NC location in October 2015)</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_985408751_3_652179301" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="985408751JTIT3"> </span> <span> <span class="jobdates" format="%B %Y" id="985408751JSTD3"> June 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="985408751EDDT3"> February 2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="985408751COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="985408751JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="985408751JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="985408751JDES3" itemprop="description"> <div> (Brier Creek Location)</div> <div> Support Specialist:</div> <ul> <li> Prepare cash registers, count money, and prepare documentation for the bank deposit.</li> <li> Manage cashiers in the morning.</li> </ul> <p> Sales Associate/Cashier:</p> <ul> <li> Offer customer service and efficiently run a cash register.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_HILT985408754" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT985408754"> Knowledge and Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985408754_1_652131211" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="985408754SKC11"> <ul> <li> ArcGIS Program</li> <li> Water Quality Testing</li> <li> Stream Assessment</li> <li> Tree Inventory</li> </ul> </td> <td class="field twocol_2 charspace" id="985408754SKC21"> <ul> <li> OSHA 40 Hour HAZWOPER Certification</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EDUC985408752" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC985408752"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985408752_1_652131208" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="985408752DGRE1" itemprop="name"> Associate of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="985408752STUY1"> Liberal Arts Science and Mathematics</span> <span> , </span> <span class="jobdates" id="985408752GRYR1"> 2015</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="985408752SCHO1" itemprop="name"> SUNY Adirondack</span> <span> － </span> <span class="joblocation jobcity" id="985408752SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="985408752SSTA1"> State</span> <span class="joblocation jobstate" id="985408752SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="985408752FRFM1"> <div> Dean's List</div> <div> Graduated Cum Laude<br/> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_985408752_2_652131209" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="985408752DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="985408752STUY2"> Environmental Technology and Management</span> <span> , </span> <span class="jobdates" id="985408752GRYR2"> 2018</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="985408752SCHO2" itemprop="name"> North Carolina State University</span> <span> － </span> <span class="joblocation jobcity" id="985408752SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="985408752SSTA2"> State</span> <span class="joblocation jobstate" id="985408752SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="985408752FRFM2"> <div> Projects: Richard R. Lee Estate (Clayton, NC) Phase III Environmental Site Assessment<br/> </div> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL985408755" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL985408755"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_985408755_1_652131212" style="padding-top:0px;"> <div class="field singlecolumn" id="985408755FRFM1"> <ul> <li> Customer Service</li> <li> Management</li> <li> Inventory Management</li> <li> Communication</li> </ul> </div> </div> </div> </div>

ARTS

TALENTED ARTS PROGRAM INSTRUCTIONAL COORDINATOR Highlights Eight year military veteran with seven years of experience in the education field. Four years of experience teaching art throughout Caddo Parish. Art teaching experience includes serving gifted art students enrolled in the Talented Arts Program (TAP) throughout Caddo Schools. Also served as an Art teacher at Forest Hill Elementary and Judson Elementary. I also serve as an Art teacher for the Volunteers of America after school program at Forest Hill Elementary. I have been drawing and painting since elementary school. I also sell my private artwork as a freelance artist. In addition to my art & educational background I have over nine years of extensive business administration management experience. I am an optimistic, organized, dependable, problem solver with strong communication skills. Effective at building productive and positive working relationships with teachers and children from diverse backgrounds. Experience Talented Arts Program Instructional Coordinator November 2008 to Current Company Name － City , State 1961 Midway Avenue Shreveport, LA 71130 United States 11/2008 - Present Salary: 2,000.00 USD Per Month Hours per week: 40 Educator (Independent Contractor) Current School: Forest Hill Elementary Principal Angela Douglas (318) 686-1783 Talented Arts Program Instructional Coordinator: Rhonda Glass (318) Duties, Accomplishments and Related Skills: Performs substitute teacher duties for various schools in Caddo Parish on a long term basis. Traveled to various elementary, middle, and high schools teaching gifted art students in small group settings for Talented Arts Program (TAP) Serviced TAP Art students located at Shreve Island, Herndon, and Judson Elem, Keithville and Youree Drive Middle, Caddo Middle Magnet, and Walnut Hill elementary/middle schools; Northwood, Magnet High, and Byrd High Schools Establish effective relationships with children in various Caddo Parish Schools to make a positive impact on their educational experience. Implements conflict resolution and negotiation strategies to effectively manage children with special needs in a classroom setting. Creates lesson plans, grades papers and input grades into JPAMS automated grading system for progress reports and report cards. Performs other administrative duties as needed. Responsible for effective oral and written communication as it relates to explaining and teaching the material in a way that is easy to understand, but within the allotted timeframe Ensures that instructional methods address the various learning styles of the students. Responsible for proactively managing social issues that involve conflict resolution, problem solving, negotiating, ethics, fairness and issuing disciplinary consequences and rewards surrounding the student's behavior. October 2000 to December 2007 Company Name － City , State Salary: 2,500.00 USD Per Month Hours per week: 40 CO-Owner/Transportation Logistics Manager Duties, Accomplishments and Related Skills: Reduced overhead costs by taking on more administrative responsibility Developed and managed weekly, monthly, and annual operational budgets for three semi-trucks, trailers; and truck drivers Created and developed a comprehensive plan to accomplish company objectives while staying within budget. Managed relationships between truck drivers, freight brokers, warehouses and customers to resolve problems and maintain customer satisfaction. Reduced overhead costs by taking on more administrative responsibility Developed and managed weekly, monthly, and annual operational budgets for three semi-trucks, trailers; and truck drivers Created and developed a comprehensive plan to accomplish company objectives while staying within budget. Managed relationships between truck drivers, freight brokers, warehouses and customers to resolve problems and maintain customer satisfaction. Negotiated contracts and payment for freight deliveries, driver employment, and payroll. Completed and mailed bills, contracts, policies, invoices and checks. Initiated performance measurements and appraisals surrounding on time deliveries and customer satisfaction. Translated business needs and priorities into actionable logistics strategies. Minimized damages and repair costs through careful management and implementation of preventative maintenance program. Assigned workloads for three transportation personnel to ensure profitability. E-mailed suppliers, carriers and customers with freight status Cultivated a positive rapport with employees to boost company morale and promote employee retention. Conducted research on logistics operations, including literature reviews, interviews and site visits to gain and attract new business. Implemented Logistic Strategies to acquire lucrative freight that generated over $150,000 per year in net profits Supply Logistics Manager and Customer Service Specialist September 1992 to July 1999 Company Name － City , State Barksdale AFB, LA 71110 United States 09/1992 - 07/1999 Salary: 1,500.00 USD Per Month Hours per week: 40 Supply Logistics Manager and Customer Service Specialist Duties, Accomplishments and Related Skills: Provided customer service for all Air Force Organizations stationed on Andersen and Barksdale Air Force Base. Performed administrative and management functions. Managed, administrated, and operated supply systems and activities surrounding purchasing, issuing, back ordering etc. Processed hundreds of purchases/back orders for internal and external customers on a daily basis. Researched and purchased stock items for the best on base or off base sources of supply Input purchase request/orders to contracting for off base procurement approvals Managed, and monitored customer department budgets and monetary accounting with database software to ensure purchases did not exceed allotments Computed requirements, determined allowances, and researched and identified supplies and equipment requirements Education Master of Science : Management, Business /Project , 2010-02-09 Colorado Technical University － City , State , US Master of Science in Management (MSM) Colorado Technical University, Colorado Springs CO Concentration: Business /Project Management GPA: 3.86 Graduated: February 09, 2010 MBA : Human Resource Management , 2008-12-27 Colorado Technical University － City , State , US Master of Business Administration (MBA) Colorado Technical University, Colorado Springs CO Concentration: Human Resource Management GPA: 3.85 Graduated: December 27, 2008 Bachelor of Science : Business Administration, TRAINING , 2007-05-05 Colorado Technical University － City , State , US Bachelor of Science of Business Administration (BSBA) Colorado Technical University, Colorado Springs CO Concentration: Management GPA: 3.5 Graduated: May 05, 2007 Cum Laude Honors SPECIALIZED TRAINING Accomplishments GPA: 3.5 Graduated: May 05, 2007 Cum Laude Honors Military Experience Specialist September 1992 to July 1999 Company Name United States Air Force Andersen Air Force Base Barksdale AFB, LA 71110 United States 09/1992 - 07/1999 Salary: 1,500.00 USD Per Month Hours per week: 40 Supply Logistics Manager and Customer Service Specialist Duties, Accomplishments and Related Skills: Provided customer service for all Air Force Organizations stationed on Andersen and Barksdale Air Force Base. Performed administrative and management functions. Managed, administrated, and operated supply systems and activities surrounding purchasing, issuing, back ordering etc. Processed hundreds of purchases/back orders for internal and external customers on a daily basis. Researched and purchased stock items for the best on base or off base sources of supply Input purchase request/orders to contracting for off base procurement approvals Managed, and monitored customer department budgets and monetary accounting with database software to ensure purchases did not exceed allotments Computed requirements, determined allowances, and researched and identified supplies and equipment requirements Certifications LISCENSE/ CERTIFICATES Skills Budgets, Logistics, Basis, Budget, Contracts, Drivers, Invoices, Maintenance, Operations, Payroll, Satisfaction, Translated, Accounting, Buying/procurement, Customer Service, Database, Exceed, Ordering, Procurement, Purchasing, Receptionist, Retail Sales, Progress, Teaching, Accounting And Finance, And Marketing, Business Management, Change Management, Finance, Marketing, Painting, Problem Solver, Sales, Sales And, Strong Communication Skills, Msm, Project Management, Human Resource Management, Mba, Training

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME597756002" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_597756002_1_388836417" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="597756002FNAM1"> </span> <span> </span> <span class="field" id="597756002LNAM1"> TALENTED ARTS PROGRAM INSTRUCTIONAL COORDINATOR</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM597756004" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_HILT597756005" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT597756005"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_597756005_1_388836419" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="597756005SKC11"> Eight year military veteran with seven years of experience in the education field. Four years of experience teaching art throughout Caddo Parish. Art teaching experience includes serving gifted art students enrolled in the Talented Arts Program (TAP) throughout Caddo Schools. Also served as an Art teacher at Forest Hill Elementary and Judson Elementary. I also serve as an Art teacher for the Volunteers of America after school program at Forest Hill Elementary. I have been drawing and painting since elementary school. I also sell my private artwork as a freelance artist. In addition to my art &amp; educational background I have over nine years of extensive business administration management experience. I am an optimistic, organized, dependable, problem solver with strong communication skills. Effective at building productive and positive working relationships with teachers and children from diverse backgrounds.</td> <td class="field twocol_2 charspace" id="597756005SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR597756006" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR597756006"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_597756006_1_388836421" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="597756006JTIT1"> Talented Arts Program Instructional Coordinator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="597756006JSTD1"> November 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="597756006EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="597756006COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="597756006JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="597756006JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="597756006JDES1" itemprop="description"> <ul> <li> 1961 Midway Avenue Shreveport, LA 71130 United States 11/2008 - Present Salary: 2,000.00 USD Per Month Hours per week: 40</li> <li> Educator (Independent Contractor) Current School: Forest Hill Elementary Principal Angela Douglas (318) 686-1783 Talented Arts Program Instructional Coordinator: Rhonda Glass (318) Duties, Accomplishments and Related Skills:</li> <li> Performs substitute teacher duties for various schools in Caddo Parish on a long term basis.</li> <li> Traveled to various elementary, middle, and high schools teaching gifted art students in small group settings for Talented Arts Program (TAP)</li> <li> Serviced TAP Art students located at Shreve Island, Herndon, and Judson Elem, Keithville and Youree Drive Middle, Caddo Middle Magnet, and Walnut Hill elementary/middle schools; Northwood, Magnet High, and Byrd High Schools</li> <li> Establish effective relationships with children in various Caddo Parish Schools to make a positive impact on their educational experience.</li> <li> Implements conflict resolution and negotiation strategies to effectively manage children with special needs in a classroom setting.</li> <li> Creates lesson plans, grades papers and input grades into JPAMS automated grading system for progress reports and report cards.</li> <li> Performs other administrative duties as needed.</li> <li> Responsible for effective oral and written communication as it relates to explaining and teaching the material in a way that is easy to understand, but within the allotted timeframe</li> <li> Ensures that instructional methods address the various learning styles of the students. Responsible for proactively managing social issues that involve conflict resolution, problem solving, negotiating, ethics, fairness and issuing disciplinary consequences and rewards surrounding the student's behavior.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_597756006_2_388836422" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="597756006JTIT2"> </span> <span> <span class="jobdates" format="%B %Y" id="597756006JSTD2"> October 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="597756006EDDT2"> December 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="597756006COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="597756006JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="597756006JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="597756006JDES2" itemprop="description"> <ul> <li> Salary: 2,500.00 USD Per Month Hours per week: 40 CO-Owner/Transportation Logistics Manager Duties, Accomplishments and Related Skills:</li> <li> Reduced overhead costs by taking on more administrative responsibility</li> <li> Developed and managed weekly, monthly, and annual operational budgets for three semi-trucks, trailers; and truck drivers</li> <li> Created and developed a comprehensive plan to accomplish company objectives while staying within budget.</li> <li> Managed relationships between truck drivers, freight brokers, warehouses and customers to resolve problems and maintain customer satisfaction.</li> <li> Reduced overhead costs by taking on more administrative responsibility</li> <li> Developed and managed weekly, monthly, and annual operational budgets for three semi-trucks, trailers; and truck drivers</li> <li> Created and developed a comprehensive plan to accomplish company objectives while staying within budget.</li> <li> Managed relationships between truck drivers, freight brokers, warehouses and customers to resolve problems and maintain customer satisfaction.</li> <li> Negotiated contracts and payment for freight deliveries, driver employment, and payroll.</li> <li> Completed and mailed bills, contracts, policies, invoices and checks.</li> <li> Initiated performance measurements and appraisals surrounding on time deliveries and customer satisfaction.</li> <li> Translated business needs and priorities into actionable logistics strategies.</li> <li> Minimized damages and repair costs through careful management and implementation of preventative maintenance program.</li> <li> Assigned workloads for three transportation personnel to ensure profitability.</li> <li> E-mailed suppliers, carriers and customers with freight status</li> <li> Cultivated a positive rapport with employees to boost company morale and promote employee retention.</li> <li> Conducted research on logistics operations, including literature reviews, interviews and site visits to gain and attract new business.</li> <li> Implemented Logistic Strategies to acquire lucrative freight that generated over $150,000 per year in net profits</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_597756006_3_388836424" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="597756006JTIT3"> Supply Logistics Manager and Customer Service Specialist</span> <br/> <span> <span class="jobdates" format="%B %Y" id="597756006JSTD3"> September 1992</span> <span> to </span> <span class="jobdates" format="%B %Y" id="597756006EDDT3"> July 1999</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="597756006COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="597756006JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="597756006JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="597756006JDES3" itemprop="description"> <ul> <li> Barksdale AFB, LA 71110 United States 09/1992 - 07/1999 Salary: 1,500.00 USD Per Month Hours per week: 40 Supply Logistics Manager and Customer Service Specialist Duties, Accomplishments and Related Skills:</li> <li> Provided customer service for all Air Force Organizations stationed on Andersen and Barksdale Air Force Base.</li> <li> Performed administrative and management functions. Managed, administrated, and operated supply systems and activities surrounding purchasing, issuing, back ordering etc.</li> <li> Processed hundreds of purchases/back orders for internal and external customers on a daily basis.</li> <li> Researched and purchased stock items for the best on base or off base sources of supply</li> <li> Input purchase request/orders to contracting for off base procurement approvals</li> <li> Managed, and monitored customer department budgets and monetary accounting with database software to ensure purchases did not exceed allotments</li> <li> Computed requirements, determined allowances, and researched and identified supplies and equipment requirements</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC597756007" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC597756007"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_597756007_1_388836426" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="597756007DGRE1" itemprop="name"> Master of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="597756007STUY1"> Management, Business /Project</span> <span> , </span> <span class="jobdates" id="597756007GRYR1"> 2010-02-09</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="597756007SCHO1" itemprop="name"> Colorado Technical University</span> <span> － </span> <span class="joblocation jobcity" id="597756007SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="597756007SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="597756007SCNT1"> US</span> </span> <span class="paddedline"> <span class="field" id="597756007FRFM1"> Master of Science in Management (MSM) Colorado Technical University, Colorado Springs CO Concentration: Business /Project Management GPA: 3.86 Graduated: February 09, 2010</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_597756007_2_388836428" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="597756007DGRE2" itemprop="name"> MBA</span> <span> : </span> <span class="programline" dependency="STUY" id="597756007STUY2"> Human Resource Management</span> <span> , </span> <span class="jobdates" id="597756007GRYR2"> 2008-12-27</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="597756007SCHO2" itemprop="name"> Colorado Technical University</span> <span> － </span> <span class="joblocation jobcity" id="597756007SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="597756007SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="597756007SCNT2"> US</span> </span> <span class="paddedline"> <span class="field" id="597756007FRFM2"> Master of Business Administration (MBA) Colorado Technical University, Colorado Springs CO Concentration: Human Resource Management GPA: 3.85 Graduated: December 27, 2008</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_597756007_3_388836429" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="597756007DGRE3" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="597756007STUY3"> Business Administration, TRAINING</span> <span> , </span> <span class="jobdates" id="597756007GRYR3"> 2007-05-05</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="597756007SCHO3" itemprop="name"> Colorado Technical University</span> <span> － </span> <span class="joblocation jobcity" id="597756007SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="597756007SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="597756007SCNT3"> US</span> </span> <span class="paddedline"> <span class="field" id="597756007FRFM3"> Bachelor of Science of Business Administration (BSBA) Colorado Technical University, Colorado Springs CO Concentration: Management GPA: 3.5 Graduated: May 05, 2007 Cum Laude Honors SPECIALIZED TRAINING </span> </span> </div> </div> </div> <div class="section" id="SECTION_ACCM597756009" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM597756009"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_597756009_1_388836420" style=" padding-top:0px; "> <div class="field singlecolumn" id="597756009FRFM1"> GPA: 3.5 Graduated: May 05, 2007 Cum Laude Honors</div> </div> </div> <div class="section" id="SECTION_MILI597756010" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_MILI597756010"> Military Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_597756010_1_388836425" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" dependency="JTIT" id="597756010JTIT1"> Specialist</span> <br/> <span class="jobdates" format="%B %Y" id="597756010JSTD1"> September 1992</span> <span> to </span> <span class="jobdates" format="%B %Y" id="597756010EDDT1"> July 1999</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="597756010COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="597756010JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="597756010JSTA1" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="597756010JDES1" itemprop="description"> United States Air Force Andersen Air Force Base Barksdale AFB, LA 71110 United States 09/1992 - 07/1999 Salary: 1,500.00 USD Per Month Hours per week: 40 Supply Logistics Manager and Customer Service Specialist Duties, Accomplishments and Related Skills: Provided customer service for all Air Force Organizations stationed on Andersen and Barksdale Air Force Base. Performed administrative and management functions. Managed, administrated, and operated supply systems and activities surrounding purchasing, issuing, back ordering etc. Processed hundreds of purchases/back orders for internal and external customers on a daily basis. Researched and purchased stock items for the best on base or off base sources of supply Input purchase request/orders to contracting for off base procurement approvals Managed, and monitored customer department budgets and monetary accounting with database software to ensure purchases did not exceed allotments Computed requirements, determined allowances, and researched and identified supplies and equipment requirements </span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT597756018" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_CERT597756018"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_597756018_1_388836431" style=" padding-top:0px; "> <div class="field singlecolumn" id="597756018FRFM1"> LISCENSE/ CERTIFICATES </div> </div> </div> <div class="section" id="SECTION_SKLL597756019" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL597756019"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_597756019_1_388836432" style=" padding-top:0px; "> <div class="field singlecolumn" id="597756019FRFM1"> Budgets, Logistics, Basis, Budget, Contracts, Drivers, Invoices, Maintenance, Operations, Payroll, Satisfaction, Translated, Accounting, Buying/procurement, Customer Service, Database, Exceed, Ordering, Procurement, Purchasing, Receptionist, Retail Sales, Progress, Teaching, Accounting And Finance, And Marketing, Business Management, Change Management, Finance, Marketing, Painting, Problem Solver, Sales, Sales And, Strong Communication Skills, Msm, Project Management, Human Resource Management, Mba, Training</div> </div> </div> </div>

ARTS

8TH GRADE LANGUAGE ARTS TEACHER Summary Teacher with excellent communication skills. Organized and driven with the innate ability to stay on task. Uses effective and efficient methods of teaching while focusing on the individual needs of each student. Seeking a position that will be both challenging and fulfilling. Highlights Lesson planning expertise Academic performance evaluations IEP familiarity 504 familiarity Behavioral disorders knowledge Certified Student Teacher Trainer Tutoring experience MS Office proficient Standardized testing Google Drive familiarity Accomplishments Achieved high growth on 2013-2014 school year End of Grade Assessment for Reading. Chosen to be an assessment creator for the North Learning Community in Charlotte Mecklenburg Schools, based on high growth for 2013-2014 End of Grade assessment scores. Helped more than 75% students reach their Individual Education Program goals. Chaperoned the 8th grade trip to The Outer Banks with 120 students. Education 2013 Teaching Middle Grades Language Arts University of North Carolina at Charlotte － City , State , U.S. 2011 Bachelor of Arts : English University of North Carolina at Charlotte － City , State , U.S. English Major Journalism/Sociology Minor Teaching Experience 04/2013 to Current 8th Grade Language Arts Teacher Company Name － City , State Attend professional development, communications with parents, assessments of students, and staff meetings. Teach high level Talent Development Students English 1 level course work. Lead 8th grade ELA Professional Learning Community Establish and maintain positive relationships with students, parents, and colleagues Teach students that are academically struggling and in need of a small classroom setting for successful development. 10/2013 to 05/2016 6th/8th Grade Language Arts Tutor Company Name － City , State Provided students with an academically enriched opportunity that addresses core skills for mastery level performance. Helped bridge the academic gap documented by school assessments. Enhanced student skill and overall academic success at Ridge Road. Professional Leadership 10/2015 to Current Advisor Company Name － City , State Create an outlet and social transitional aid for Ridge Road's 8th Grade ladies, heading to high school. Cover common issues that the young ladies face daily such as; health, fitness, daily troubles, social media, self advocacy, public speaking, and studies. Award participants with awards, scholarships, and gifts from the community sponsors. 08/2015 to Current Company Name － City , State Help to improve lines of communication and to promote a free exchange of ideas to facilitate the educational process in the school buildings. Address issues of common concern in the building, including but not limited to discipline, scheduling, money collection, health and safety, and professional employees doing administrative duties. Submit a quarterly report of all meetings and recommendations to the staff in the building. 08/2015 to Current Teacher Leader Company Name － City , State Facilitate the involvement of the school community in the development of the School Improvement Plan Encourage, support and create opportunities for involvement from parents in the community Contribute to the design of the School Improvement Plan Monitor the effectiveness of the School Improvement Plan Use data as the driving force to create programmatic instructional change Facilitate communication within the Professional Learning Community 08/2015 to Current Advisor Company Name － City , State Work with and through Student Leaders to carry out a phase of their civic education and enhance their leadership skills Serve as a resource person, a leader to all the members of the Student Council Build and develop Student Council Members Leadership skills in areas such as communication, goal setting, team building, time management, group dynamics, diversity, problem solving, and project planning Help to mold attitudes and character of Student Leaders Professional Development. 06/2015 to Current Teacher Leader Company Name － City , State Coordinate the improvement of instruction of the school based on data. Serve in an advisory capacity to the principal/director and support the development and implementation of the School Improvement Plan. Reflect, assess, and plan schools data usage and effectiveness with a focus on student leadership and achievement. Professional Development 04/2014 to 12/2014 CTI Fellow Company Name － City , State Enrolled and participated in one of CTI's eight multidisciplinary seminars (Visual Storytelling in Young Adult and Children's Literature). Spent the summer reading and researching related curriculum units in which to develop for students. Created curriculum unit to generate learning beyond the classroom. Published curriculum unit to CTI and Yale National Initiative websites (Freedom Schools: Exploring Racism, Tolerance, and Prejudice. 03/2016 RCA Educator Trainee Company Name － City , State Learned ways to increase student engagement, ensure academic rigor, and create a climate and culture that leads to success Observed master teachers in action Engaged in dynamic workshops Discovered how to implement the "Three Pillars of RCA" at my school 05/2014 to 08/2014 Servant Leader Intern Company Name － City , State Attended National Freedom School Training in Tennessee with interns from around the country and in-town training with Freedom School Partners Set-up, maintain and breakdown classroom space Served as energetic Harambee' leaders each day of local program operation Delivered the Integrated Reading Curriculum to a class of ten or more students for 6 weeks during the summer months, *according to the standards developed by the Children's Defense Fund Served as a leader of afternoon activities and other special events; chaperone field trips Maintained health and safety standards & accurate records relating to attendance and first aid Collaborated with the program staff to establish and maintain a positive, supportive and structured environment for the *children entrusted to their care. Skills AP Style, MLA Style, CANVAS, goal setting, health and safety standards, instruction, team building, lesson plans, meeting leader, Microsoft Office, Windows Operating Systems, problem solving, project planning, public speaking, Reading, researching, safety, scheduling, seminars, structured, Teaching, time management, websites, workshops

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME814443229" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_814443229_1_529483840" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="814443229FNAM1"> </span> <span> </span> <span class="field" id="814443229LNAM1"> 8TH GRADE LANGUAGE ARTS TEACHER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM814443233" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM814443233"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_814443233_1_529483855" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="814443233FRFM1"> <div> <span style="line-height: 1.5;"> Teacher with excellent communication skills. Organized and driven with the innate ability to stay on task. Uses effective and efficient methods of teaching while focusing on the individual needs of each student. Seeking a position that will be both challenging and fulfilling.</span> <br/> </div> </div> </div> </div> <div class="section" id="SECTION_HILT814443234" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT814443234"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_814443234_1_529483856" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="814443234SKC11"> <ul> <li> <span style="line-height: 1.5;"> Lesson planning expertise</span> <br/> </li> <li class=""> Academic performance evaluations</li> <li class=""> IEP familiarity</li> <li class=""> 504 familiarity</li> <li class=""> Behavioral disorders knowledge</li> </ul> </td> <td class="field twocol_2" id="814443234SKC21"> <ul> <li> <span style="line-height: 1.5;"> Certified Student Teacher Trainer</span> </li> <li> <span style="line-height: 1.5;"> Tutoring experience</span> </li> <li> <span style="line-height: 1.5;"> MS Office proficient</span> </li> <li> <span style="line-height: 1.5;"> Standardized testing</span> </li> <li> <span style="line-height: 1.5;"> Google Drive familiarity</span> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM814451753" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM814451753"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_814451753_1_529490656" style="padding-top:0px;"> <div class="field singlecolumn" id="814451753FRFM1"> <ul> <li> Achieved high growth on 2013-2014 school year End of Grade Assessment for Reading. </li> <li> Chosen to be an assessment creator for the North Learning Community in Charlotte Mecklenburg Schools, based on high growth for 2013-2014 End of Grade assessment scores.</li> <li> <span class=""> Helped more than 75% students reach their Individual Education Program goals. </span> </li> <li> <span class=""> </span> <span class=""> Chaperoned the 8th grade trip to The Outer Banks with 120 students. </span> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EDUC814443232" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC814443232"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_814443232_1_529483852" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="814443232GRYR1"> 2013</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="814443232DGRE1" itemprop="name"> </span> <span class="programline" id="814443232STUY1"> Teaching Middle Grades Language Arts</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="814443232SCHO1" itemprop="name"> University of North Carolina at Charlotte</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="814443232SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="814443232SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="814443232SCNT1"> U.S.</span> </span> <span class="paddedline"> <span class="field" id="814443232FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_814443232_2_529483854" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="814443232GRYR2"> 2011</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="814443232DGRE2" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="814443232STUY2"> English</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="814443232SCHO2" itemprop="name"> University of North Carolina at Charlotte</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="814443232SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="814443232SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="814443232SCNT2"> U.S.</span> </span> <span class="paddedline"> <span class="field" id="814443232FRFM2"> <div> English Major</div> <div> Journalism/Sociology Minor</div> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR814450177" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR814450177"> Teaching Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_814450177_1_529489176" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="814450177JSTD1"> 04/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="814450177EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="814450177JTIT1"> 8th Grade Language Arts Teacher</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="814450177COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="814450177JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="814450177JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="814450177JDES1" itemprop="description"> <ul> <li> <span style="line-height: 1.5;"> Attend professional development, communications with parents, assessments of students, and staff meetings.</span> </li> <li> <span style="line-height: 1.5;"> Teach high level Talent Development Students English 1 level course work.</span> </li> <li> <span style="line-height: 1.5;"> Lead 8th grade ELA Professional Learning Community </span> </li> <li> <span style="line-height: 1.5;"> Establish and maintain positive relationships with students, parents, and colleagues</span> </li> <li> <span style="line-height: 1.5;"> Teach students that are academically struggling and in need of a small classroom setting for successful development.</span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_814450177_2_529491403" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="814450177JSTD2"> 10/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="814450177EDDT2"> 05/2016</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="814450177JTIT2"> 6th/8th Grade Language Arts Tutor</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="814450177COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="814450177JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="814450177JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="814450177JDES2" itemprop="description"> <ul> <li> Provided students with an academically enriched opportunity that addresses core skills for mastery level performance.</li> <li> Helped bridge the academic gap documented by school assessments.</li> <li> Enhanced student skill and overall academic success at Ridge Road.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR814443231" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR814443231"> Professional Leadership</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_814443231_1_529483844" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="814443231JSTD1"> 10/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="814443231EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="814443231JTIT1"> Advisor</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="814443231COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="814443231JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="814443231JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="814443231JDES1" itemprop="description"> <ul> <li> Create an outlet and social transitional aid for Ridge Road's 8th Grade ladies, heading to high school.</li> <li> Cover common issues that the young ladies face daily such as; health, fitness, daily troubles, social media, self advocacy, public speaking, and studies.</li> <li> Award participants with awards, scholarships, and gifts from the community sponsors.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_814443231_2_529483846" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="814443231JSTD2"> 08/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="814443231EDDT2"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="814443231COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="814443231JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="814443231JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="814443231JDES2" itemprop="description"> <ul> <li> Help to improve lines of communication and to promote a free exchange of ideas to facilitate the educational process in the school buildings.</li> <li> Address issues of common concern in the building, including but not limited to discipline, scheduling, money collection, health and safety, and professional employees doing administrative duties.</li> <li> Submit a quarterly report of all meetings and recommendations to the staff in the building.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_814443231_3_529483847" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="814443231JSTD3"> 08/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="814443231EDDT3"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="814443231JTIT3"> Teacher Leader</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="814443231COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="814443231JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="814443231JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="814443231JDES3" itemprop="description"> <ul> <li> Facilitate the involvement of the school community in the development of the School Improvement Plan </li> <li> Encourage, support and create opportunities for involvement from parents in the community </li> <li> Contribute to the design of the School Improvement Plan </li> <li> Monitor the effectiveness of the School Improvement Plan </li> <li> Use data as the driving force to create programmatic instructional change </li> <li> Facilitate communication within the Professional Learning Community</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_814443231_4_529483848" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="814443231JSTD4"> 08/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="814443231EDDT4"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="814443231JTIT4"> Advisor</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="814443231COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="814443231JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="814443231JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="814443231JDES4" itemprop="description"> <ul> <li> Work with and through Student Leaders to carry out a phase of their civic education and enhance their leadership skills </li> <li> Serve as a resource person, a leader to all the members of the Student Council </li> <li> Build and develop Student Council Members Leadership skills in areas such as communication, goal setting, team building, time management, group dynamics, diversity, problem solving, and project planning </li> <li> Help to mold attitudes and character of Student Leaders Professional Development.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_814443231_5_529483845" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="814443231JSTD5"> 06/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="814443231EDDT5"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="814443231JTIT5"> Teacher Leader</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="814443231COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="814443231JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="814443231JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="814443231JDES5" itemprop="description"> <ul> <li> Coordinate the improvement of instruction of the school based on data.</li> <li> Serve in an advisory capacity to the principal/director and support the development and implementation of the School Improvement Plan.</li> <li> Reflect, assess, and plan schools data usage and effectiveness with a focus on student leadership and achievement.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR814455558" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR814455558"> Professional Development</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_814455558_1_529493140" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="814455558JSTD1"> 04/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="814455558EDDT1"> 12/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="814455558JTIT1"> CTI Fellow</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="814455558COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="814455558JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="814455558JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="814455558JDES1" itemprop="description"> <ul> <li> Enrolled and participated in one of CTI's eight multidisciplinary seminars (Visual Storytelling in Young Adult and Children's Literature).</li> <li> Spent the summer reading and researching related curriculum units in which to develop for students.</li> <li> Created curriculum unit to generate learning beyond the classroom.</li> <li> Published curriculum unit to CTI and Yale National Initiative websites (Freedom Schools: Exploring Racism, Tolerance, and Prejudice.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_814455558_2_529493980" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="814455558JSTD2"> 03/2016</span> <span class="jobdates" format="%m/%Y" id="814455558EDDT2"> </span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="814455558JTIT2"> RCA Educator Trainee</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="814455558COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="814455558JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="814455558JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="814455558JDES2" itemprop="description"> <ul> <li> Learned ways to increase student engagement, ensure academic rigor, and create a climate and culture that leads to success </li> <li> Observed master teachers in action </li> <li> Engaged in dynamic workshops </li> <li> Discovered how to implement the "Three Pillars of RCA" at my school</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_814455558_3_529494480" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="814455558JSTD3"> 05/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="814455558EDDT3"> 08/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="814455558JTIT3"> Servant Leader Intern</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="814455558COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="814455558JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="814455558JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="814455558JDES3" itemprop="description"> <ul> <li> Attended National Freedom School Training in Tennessee with interns from around the country and in-town training with Freedom School Partners Set-up, maintain and breakdown classroom space </li> <li> Served as energetic Harambee' leaders each day of local program operation</li> <li> Delivered the Integrated Reading Curriculum to a class of ten or more students for 6 weeks during the summer months, *according to the standards developed by the Children's Defense Fund</li> <li> Served as a leader of afternoon activities and other special events; chaperone field trips</li> <li> Maintained health and safety standards &amp; accurate records relating to attendance and first aid </li> <li> Collaborated with the program staff to establish and maintain a positive, supportive and structured environment for the *children entrusted to their care.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL814443235" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL814443235"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_814443235_1_529483857" style="padding-top:0px;"> <div class="field singlecolumn" id="814443235FRFM1"> AP Style, MLA Style, CANVAS, goal setting, health and safety standards, instruction, team building, lesson plans, meeting leader, Microsoft Office, Windows Operating Systems, problem solving, project planning, public speaking, Reading, researching, safety, scheduling, seminars, structured, Teaching, time management, websites, workshops</div> </div> </div> </div>

ARTS

BILINGUAL LANGUAGE ARTS SIXTH GRADE TEACHER Summary Dedicated and enthusiastic professional with over four years' experience in education. Proven expertise in establishing rapport and building trust among students, parents, administrators and community members. Possess strong communication skills and ability to partner across departments within and outside of an organization to meet the needs of students. Motivating students School improvement committee Interactive teaching/learning Interdisciplinary teaching Innovative lesson planning Effectively work with parents Professional Experience 08/2014 to Current Bilingual Language Arts Sixth Grade Teacher Company Name － City , State Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials and build community within the classroom Participate in the development of intervention plans for students within the classroom setting, during MVP time (tutoring hour) as well as after school tutoring Oversee Read 180 program participants and monitor their progress as part of their intervention strategy Implementation of newer educational technology programs in order to teach students new techniques to use within their presentations to showcase their knowledge some examples include: Prezi, Storyboard That, Edmodo, Thinglink, and others Participate in district Community Ambassador program and campus improvement committee. 01/2014 to 05/2014 Bilingual Substitute Teacher Company Name － City , State Worked in elementary schools and substitute several classroom programs inclusive of: Early Childhood-6 mainstream, Spanish Immersion, Bilingual (Spanish) Early Childhood-6, and Special Education. Provided key support for teachers on leave. 07/2013 to 01/2014 Bilingual 4th Grade Teacher Company Name － City , State Developed and implemented plans inclusive of: following Independent Education Plans (Special Education), Gifted and Talented curriculum, and mainstream English/Spanish language arts, writing and history Analyze data to plan and implement appropriate instruction to reflect accommodations for individual students Cooperate with other members of the staff in planning and implementing instructional goals and objectives Establish and maintain open lines of communication with students and their parents Participate in a wide range of district and campus professional development to include: Gifted and Talented coursework, wide range of education technology applications, as well as Love and Logic training. 04/2011 to 07/2012 Student Development Assistant Company Name － City , State Coordinated community tours for prospective students, families and community visitors Created data intensive reports based on TAKS/STAAR test results for local feeder schools for supervisor to present to upper administration Collaborated with the FWISD Vital Link program to create a summer college exploration/ internship program for local middle school students. 06/2010 to 07/2010 Academic Advisor/ Spanish Instructor Company Name － City , State Assisted students one-on-one with college preparation assignments such as: career exploration, school selection, resume writing, and letters of recommendation Taught students hybrid course: Introduction to Spanish and Hispanic/Latin American Studies. 07/2009 to 07/2010 Program Coordinator Company Name － City , State Oversaw the development of a start-up organization Managed a $200,000 federal Gear up grant Utilized research based best practices to create community workshops for parents and students as well as developed staff and advisor manuals Developed community partnerships and presented NACRC to organizations Received promotion from AmeriCorps VISTA position. 01/2009 to 05/2009 Math Teacher Company Name － City , State Taught beginner English grammar and literature, World History and TOEFL Prep to international students Tutored Algebra and was promoted to remedial math teacher position Advised international students and tutored Spanish. Education and Training May 2011 Tarrant County College Employee of the Month Educational Support Services Department February 2010 AmeriCorps VISTA: Most Inspirational Employee December 2009 Northern Arizona University 2009 Bachelor of Arts : International Studies Elon University － City , State International Studies Presidential Scholar; Resident Assistant- RA of the Month February 2007 and October 2006; Global Experience Program: Costa Rica 2008 with internship, Winter Term: Paris 2007, London 2006; Elon Volunteers: Boys and Girls Club Alamance County Community College Affiliations Association of Texas Professional Educators (ATPE) LANGUAGES English and Spanish Skills arts, English, instruction, Latin, letters, Logic, materials, math, presentations, progress, promotion, Read, research, Spanish, Spanish language, strategy, supervisor, teacher, tutoring, VISTA, workshops

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME618425696" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_618425696_1_402290254" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="618425696FNAM1"> </span> <span> </span> <span class="field" id="618425696LNAM1"> BILINGUAL LANGUAGE ARTS SIXTH GRADE TEACHER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM618425698" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM618425698"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_618425698_1_402290272" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="618425698FRFM1"> Dedicated and enthusiastic professional with over four years' experience in education. Proven expertise in establishing rapport and building trust among students, parents, administrators and community members. Possess strong communication skills and ability to partner across departments within and outside of an organization to meet the needs of students. Motivating students School improvement committee Interactive teaching/learning Interdisciplinary teaching Innovative lesson planning Effectively work with parents</div> </div> </div> <div class="section" id="SECTION_HILT618425699" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM618425700" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR618425701" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR618425701"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_618425701_1_402290259" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="618425701JSTD1"> 08/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="618425701EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="618425701JTIT1"> Bilingual Language Arts Sixth Grade Teacher</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="618425701COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="618425701JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="618425701JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="618425701JDES1" itemprop="description"> <ul> <li> Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials and build community within the classroom Participate in the development of intervention plans for students within the classroom setting, during MVP time (tutoring hour) as well as after school tutoring Oversee Read 180 program participants and monitor their progress as part of their intervention strategy Implementation of newer educational technology programs in order to teach students new techniques to use within their presentations to showcase their knowledge some examples include: Prezi, Storyboard That, Edmodo, Thinglink, and others Participate in district Community Ambassador program and campus improvement committee.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_618425701_2_402290260" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="618425701JSTD2"> 01/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="618425701EDDT2"> 05/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="618425701JTIT2"> Bilingual Substitute Teacher</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="618425701COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="618425701JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="618425701JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="618425701JDES2" itemprop="description"> <ul> <li> Worked in elementary schools and substitute several classroom programs inclusive of: Early Childhood-6 mainstream, Spanish Immersion, Bilingual (Spanish) Early Childhood-6, and Special Education.</li> <li> Provided key support for teachers on leave.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_618425701_3_402290261" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="618425701JSTD3"> 07/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="618425701EDDT3"> 01/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="618425701JTIT3"> Bilingual 4th Grade Teacher</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="618425701COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="618425701JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="618425701JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="618425701JDES3" itemprop="description"> <ul> <li> Developed and implemented plans inclusive of: following Independent Education Plans (Special Education), Gifted and Talented curriculum, and mainstream English/Spanish language arts, writing and history Analyze data to plan and implement appropriate instruction to reflect accommodations for individual students Cooperate with other members of the staff in planning and implementing instructional goals and objectives Establish and maintain open lines of communication with students and their parents Participate in a wide range of district and campus professional development to include: Gifted and Talented coursework, wide range of education technology applications, as well as Love and Logic training.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_618425701_4_402290262" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="618425701JSTD4"> 04/2011</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="618425701EDDT4"> 07/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="618425701JTIT4"> Student Development Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="618425701COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="618425701JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="618425701JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="618425701JDES4" itemprop="description"> <ul> <li> Coordinated community tours for prospective students, families and community visitors Created data intensive reports based on TAKS/STAAR test results for local feeder schools for supervisor to present to upper administration Collaborated with the FWISD Vital Link program to create a summer college exploration/ internship program for local middle school students.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_618425701_5_402290263" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="618425701JSTD5"> 06/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="618425701EDDT5"> 07/2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="618425701JTIT5"> Academic Advisor/ Spanish Instructor</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="618425701COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="618425701JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="618425701JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="618425701JDES5" itemprop="description"> <ul> <li> Assisted students one-on-one with college preparation assignments such as: career exploration, school selection, resume writing, and letters of recommendation Taught students hybrid course: Introduction to Spanish and Hispanic/Latin American Studies.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_618425701_6_402290265" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="618425701JSTD6"> 07/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="618425701EDDT6"> 07/2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="618425701JTIT6"> Program Coordinator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="618425701COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="618425701JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="618425701JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="618425701JDES6" itemprop="description"> <ul> <li> Oversaw the development of a start-up organization Managed a $200,000 federal Gear up grant Utilized research based best practices to create community workshops for parents and students as well as developed staff and advisor manuals Developed community partnerships and presented NACRC to organizations Received promotion from AmeriCorps VISTA position.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_618425701_7_402290266" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="618425701JSTD7"> 01/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="618425701EDDT7"> 05/2009</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="618425701JTIT7"> Math Teacher</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="618425701COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="618425701JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="618425701JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="618425701JDES7" itemprop="description"> <ul> <li> Taught beginner English grammar and literature, World History and TOEFL Prep to international students Tutored Algebra and was promoted to remedial math teacher position Advised international students and tutored Spanish.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC618425702" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC618425702"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_618425702_1_402290268" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="618425702GRYR1"> May 2011</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="618425702DGRE1" itemprop="name"> </span> <span class="programline" id="618425702STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="618425702SCHO1" itemprop="name"> Tarrant County College</span> <span class="joblocation jobcity" id="618425702SCIT1"> </span> <span class="joblocation jobstate" id="618425702SSTA1"> </span> <span class="joblocation jobstate" id="618425702SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="618425702FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_618425702_2_402290269" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="618425702GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="618425702DGRE2" itemprop="name"> Employee of the Month Educational Support Services Department February 2010 AmeriCorps VISTA: Most Inspirational Employee December 2009</span> <span class="programline" id="618425702STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="618425702SCHO2" itemprop="name"> Northern Arizona University</span> <span class="joblocation jobcity" id="618425702SCIT2"> </span> <span class="joblocation jobstate" id="618425702SSTA2"> </span> <span class="joblocation jobstate" id="618425702SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="618425702FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_618425702_3_402290270" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="618425702GRYR3"> 2009</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="618425702DGRE3" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="618425702STUY3"> International Studies</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="618425702SCHO3" itemprop="name"> Elon University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="618425702SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="618425702SSTA3"> State</span> <span class="joblocation jobstate" id="618425702SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="618425702FRFM3"> International Studies</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_618425702_4_402290271" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="618425702GRYR4"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="618425702DGRE4" itemprop="name"> Presidential Scholar; Resident Assistant- RA of the Month February 2007 and October 2006; Global Experience Program: Costa Rica 2008 with internship, Winter Term: Paris 2007, London 2006; Elon Volunteers: Boys and Girls Club</span> <span class="programline" id="618425702STUY4"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="618425702SCHO4" itemprop="name"> Alamance County Community College</span> <span class="joblocation jobcity" id="618425702SCIT4"> </span> <span class="joblocation jobstate" id="618425702SSTA4"> </span> <span class="joblocation jobstate" id="618425702SCNT4"> </span> </span> <span class="paddedline"> <span class="field" id="618425702FRFM4"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT618425703" style="padding-top:0px;"> </div> <div class="section" id="SECTION_COMS618425704" style="padding-top:0px;"> </div> <div class="section" id="SECTION_AFIL618425705" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL618425705"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_618425705_1_402290273" style="padding-top:0px;"> <div class="field singlecolumn" id="618425705FRFM1"> Association of Texas Professional Educators (ATPE) LANGUAGES English and Spanish</div> </div> </div> <div class="section" id="SECTION_SKLL618425706" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL618425706"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_618425706_1_402290274" style="padding-top:0px;"> <div class="field singlecolumn" id="618425706FRFM1"> arts, English, instruction, Latin, letters, Logic, materials, math, presentations, progress, promotion, Read, research, Spanish, Spanish language, strategy, supervisor, teacher, tutoring, VISTA, workshops</div> </div> </div> </div>

ARTS

6 - 8 LANGUAGE ARTS GRADE TEACHER Summary Enthusiastic Language Arts educator seeking growth as an education specialist within a school that is dedicated to the academic and socio-emotional success of its student population. Core Qualifications Motivating students Learning style assessment Active listening skills Differentiated instruction Experience working with special needs students Classroom management Effectively work with parents Clear public speaking skills Achievements  Student Development Increased 6th grade Language Arts standardized test scores by 20%, analyzing pre and post data and by introducing more effective learning techniques such as technology integration and student-run lesson plans. Increased 95% of 6th grade reading comprehension scores of students reading on 4th and 5th grade level to on or above grade level by the end of the school year; with a program called Voyager Reading used for targeting weaknesses. Education Strategies Employed journalism writing techniques to 8th graders during instruction to improve the development of writing essays; and 95% of students mastered the Standard of Learning exam for the first time in four years the school was in "improvement" status. Counseling Served as student mentor for students when academic problems and personal adjustments arose, meeting with guardians to reach solutions; and making recommendations to guidance counselor. Goal Setting Established clear objectives for all lessons/projects and communicated with students, achieving a total understanding of grading rubric and overall class expectations. Professional Experience Company Name City , State 6 - 8 Language Arts Grade Teacher 01/2005 to 08/2009 Developed lesson plans to meet academic, intellectual and social needs of students. Performed student background reviews to develop culturally diverse lessons. Used variety of teaching techniques to encourage critical thinking and discussion in Language Arts class. Empowered learners to reflect and self-assess performance. Established and enforced rules for behavior and procedures for maintaining order among a class of 35 students. Developed, administered and corrected assessments in a timely manner. Earned positive verbal/written feedback from parents and administration regarding classroom instruction, management and student learning outcomes. Collaborated ideas for performance improvement during IEP meetings. Presented effective professional development learning strategies to faculty. Empowered students to engage in community opportunities beyond school. Company Name City , State Administrative Assistant to Chief Nursing Officer 07/2003 to 11/2004 Supported a team of four administrators with clerical duties, in addition to directly working for the chief nursing officer. Designed a new filing system for efficient work flow. Managed multiple projects for nursing directors. Handled multiple phone line system. Coordinated conferences on and off site. Documented reports on confidential patient concerns. Managed administrative calendars. Created correspondence and presentations using Microsoft Word Programs. Company Name City , State Administrative Assistant to Nursing Director 01/2001 to 01/2003 Managed the director's calendar and travel arrangements. Organized nursing conferences on site. Handled multi-line phone system. Created correspondence using Microsoft Office programs. Company Name City , State Project Manager 01/1997 to 01/2001 Headed the recruitment of clerical staff Trained five employees. Advised the president of staff promotion. Managed the release of press kits. Created and edited content for website. Collaborated with web designer on content layout. Designed stockholder certificates. Lectured at trade shows in Seattle and Paris. Instructed business professionals on the use of products and services. Education Master in Education : Instruction, Curriculum & Assessment 2014 Strayer University , City , State Graduated Summa Cum Laude, 4.0 GPA Professional Development : Education 2009 University of Phoenix 18 credits in education course work focusing on growing theories, reading methods, curriculum and instructional strategies. Bachelor of Science : Broadcast Journalism 2003 Brooklyn College , City , State 27 additional credits in sociology coursework Associate of Applied Science : Print Media Journalism 1996 Kingsborough Community College , City , State Skills Research journal databases, writing APA style, speed writing, note-taking, informal and formal observations, oral presentations, training and teaching, classroom management, evaluating and analyzing data, problem-solving, typing, PowerPoint presentations, Excel spreadsheet, Microsoft Word, Publisher.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME615415668" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_615415668_1_400302849" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="615415668FNAM1"> </span> <span> </span> <span class="field" id="615415668LNAM1"> 6 - 8 LANGUAGE ARTS GRADE TEACHER</span> </div> <div class="botBorder"> </div> </div> </div> <div class="section" id="SECTION_SUMM615415678" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM615415678"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_615415678_1_400302866" style="padding-top:0px;"> <div class="field singlecolumn" id="615415678FRFM1"> <p align="LEFT"> Enthusiastic Language Arts educator seeking growth as an education specialist within a school that is dedicated to the academic and socio-emotional success of its student population. </p> </div> </div> </div> <div class="section" id="SECTION_HILT615415681" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT615415681"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_615415681_1_400323808" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="615415681SKC11"> <ul> <li> Motivating students</li> <li> Learning style assessment</li> <li> Active listening skills</li> <li> Differentiated instruction </li> </ul> <p align="LEFT"> </p> <p align="LEFT"> </p> </td> <td class="field twocol_2" id="615415681SKC21"> <ul> <li> Experience working with special needs students</li> <li> Classroom management</li> <li> Effectively work with parents</li> <li> Clear public speaking skills</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM615417780" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM615417780"> Achievements</div> </div> <div class="paragraph txtLeft firstparagraph" id="PARAGRAPH_615417780_1_400339213" style="padding-top:0px;"> <div class="field singlecolumn" id="615417780FRFM1"> <p align="LEFT">  Student Development</p> <ul> <li> Increased 6th grade Language Arts standardized test scores by 20%, analyzing pre and post data and by introducing more effective learning techniques such as technology integration and student-run lesson plans. </li> <li> Increased 95% of 6th grade reading comprehension scores of students reading on 4th and 5th grade level to on or above grade level by the end of the school year; with a program called Voyager Reading used for targeting weaknesses. </li> </ul> <p align="LEFT"> Education Strategies</p> <ul> <li> Employed journalism writing techniques to 8th graders during instruction to improve the development of writing essays; and 95% of students mastered the Standard of Learning exam for the first time in four years the school was in "improvement" status.</li> </ul> <p align="LEFT"> Counseling</p> <ul> <li> Served as student mentor for students when academic problems and personal adjustments arose, meeting with guardians to reach solutions; and making recommendations to guidance counselor. </li> </ul> <p align="LEFT"> Goal Setting</p> <ul> <li> Established clear objectives for all lessons/projects and communicated with students, achieving a total understanding of grading rubric and overall class expectations.</li> </ul> <p align="LEFT"> </p> <p align="LEFT"> </p> </div> </div> </div> <div class="section" id="SECTION_EXPR615415670" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR615415670"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_615415670_1_400302851" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="615415670COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="615415670JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="615415670JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="615415670JTIT1"> 6 - 8 Language Arts Grade Teacher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="615415670JSTD1"> 01/2005</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="615415670EDDT1"> 08/2009</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="615415670JDES1" itemprop="description"> <ul> <li> Developed lesson plans to meet academic, intellectual and social needs of students. </li> <li> Performed student background reviews to develop culturally diverse lessons. </li> <li> Used variety of teaching techniques to encourage critical thinking and discussion in Language Arts class.</li> <li> Empowered learners to reflect and self-assess performance.</li> <li> Established and enforced rules for behavior and procedures for maintaining order among a class of 35 students.</li> <li> Developed, administered and corrected assessments in a timely manner.</li> <li> Earned positive verbal/written feedback from parents and administration regarding classroom instruction, management and student learning outcomes.</li> <li> Collaborated ideas for performance improvement during IEP meetings.</li> <li> Presented effective professional development learning strategies to faculty.</li> <li> Empowered students to engage in community opportunities beyond school.</li> <br/> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_615415670_2_400302854" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="615415670COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="615415670JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="615415670JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="615415670JTIT2"> Administrative Assistant to Chief Nursing Officer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="615415670JSTD2"> 07/2003</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="615415670EDDT2"> 11/2004</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="615415670JDES2" itemprop="description"> <ul> <li> Supported a team of four administrators with clerical duties, in addition to directly working for the chief nursing officer.</li> <li> Designed a new filing system for efficient work flow.</li> <li> Managed multiple projects for nursing directors.</li> <li> Handled multiple phone line system.</li> <li> Coordinated conferences on and off site.</li> <li> Documented reports on confidential patient concerns.</li> <li> Managed administrative calendars.</li> <li> Created correspondence and presentations using Microsoft Word Programs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_615415670_3_400302856" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="615415670COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="615415670JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="615415670JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="615415670JTIT3"> Administrative Assistant to Nursing Director</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="615415670JSTD3"> 01/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="615415670EDDT3"> 01/2003</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="615415670JDES3" itemprop="description"> <ul> <li> Managed the director's calendar and travel arrangements.</li> <li> Organized nursing conferences on site.</li> <li> Handled multi-line phone system.</li> <li> Created correspondence using Microsoft Office programs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_615415670_4_400302858" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline txtCenter"> <span class="companyname" id="615415670COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline txtCenter" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="joblocation jobcity" id="615415670JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="615415670JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="615415670JTIT4"> Project Manager</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="615415670JSTD4"> 01/1997</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="615415670EDDT4"> 01/2001</span> </span> </span> <span class="paddedline"> <span class="jobline txtLeft" id="615415670JDES4" itemprop="description"> <ul> <li> Headed the recruitment of clerical staff</li> <li> Trained five employees.</li> <li> Advised the president of staff promotion.</li> <li> Managed the release of press kits.</li> <li> Created and edited content for website.</li> <li> Collaborated with web designer on content layout.</li> <li> Designed stockholder certificates.</li> <li> Lectured at trade shows in Seattle and Paris.</li> <li> Instructed business professionals on the use of products and services.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC616216139" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC616216139"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_616216139_1_400833971" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="616216139DGRE1" itemprop="name"> Master in Education</span> <span> :</span> <span class="programline" dependency="STUY" id="616216139STUY1"> Instruction, Curriculum &amp; Assessment</span> <span class="datesWrapper"> <span class="jobdates" id="616216139GRYR1"> 2014</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="616216139SCHO1" itemprop="name"> Strayer University</span> <span> , </span> <span class="joblocation jobcity" id="616216139SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="616216139SSTA1"> State</span> <span class="joblocation jobstate" id="616216139SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="616216139FRFM1"> <p align="LEFT"> Graduated Summa Cum Laude, 4.0 GPA</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_616216139_2_400837459" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="616216139DGRE2" itemprop="name"> Professional Development</span> <span> :</span> <span class="programline" dependency="STUY" id="616216139STUY2"> Education </span> <span class="datesWrapper"> <span class="jobdates" id="616216139GRYR2"> 2009</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="616216139SCHO2" itemprop="name"> University of Phoenix</span> <span class="joblocation jobcity" id="616216139SCIT2"> </span> <span class="joblocation jobstate" id="616216139SSTA2"> </span> <span class="joblocation jobstate" id="616216139SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="616216139FRFM2"> <p align="LEFT"> 18 credits in education course work focusing on growing theories, reading methods, curriculum and instructional strategies.</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_616216139_3_400844957" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="616216139DGRE3" itemprop="name"> Bachelor of Science</span> <span> :</span> <span class="programline" dependency="STUY" id="616216139STUY3"> Broadcast Journalism</span> <span class="datesWrapper"> <span class="jobdates" id="616216139GRYR3"> 2003</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="616216139SCHO3" itemprop="name"> Brooklyn College</span> <span> , </span> <span class="joblocation jobcity" id="616216139SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="616216139SSTA3"> State</span> <span class="joblocation jobstate" id="616216139SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="616216139FRFM3"> <p align="LEFT"> 27 additional credits in sociology coursework</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_616216139_4_400848941" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="616216139DGRE4" itemprop="name"> Associate of Applied Science</span> <span> :</span> <span class="programline" dependency="STUY" id="616216139STUY4"> Print Media Journalism</span> <span class="datesWrapper"> <span class="jobdates" id="616216139GRYR4"> 1996</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="616216139SCHO4" itemprop="name"> Kingsborough Community College</span> <span> , </span> <span class="joblocation jobcity" id="616216139SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="616216139SSTA4"> State</span> <span class="joblocation jobstate" id="616216139SCNT4"> </span> </span> <span class="paddedline"> <span class="field" id="616216139FRFM4"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL615415680" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL615415680"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_615415680_1_400302868" style="padding-top:0px;"> <div class="field singlecolumn" id="615415680FRFM1"> <p align="LEFT"> Research journal databases, writing APA style, speed writing, note-taking, informal and formal observations, oral presentations, training and teaching, classroom management, evaluating and analyzing data, problem-solving, typing, PowerPoint presentations, Excel spreadsheet, Microsoft Word, Publisher.</p> </div> </div> </div> </div>

ARTS

SIXTH GRADE ENGLISH LANGUAGE ARTS TEACHER Profile Middle School/Secondary Teacher committed to nurturing and inspiring students to explore, define and transform their world. Through Literature, History, Biblical Reflection and Creative Christian Interpretation, this teacher seeks to challenge students to engage the world in dynamic and fruitful dialog. He will use effective, dynamic and inspiring methods of teaching to guide students into discovering who one is called to be while defining one's place in the world. Highlights Lesson Planning Unit Creating through Backward Design Well versed in implementation of the Common Core Academic performance evaluations IEP familiarity Differentiating Lessons to address EC modifications Professional Learning Community Lead Teacher Sixth Grade English Language Arts teacher Eight Years of teaching AIG students English Literacy Tutoring experience Served as a member of the Academically/Intellectually Gifted Committee SIOP trained for addressing ELL needs Sixth Grade staff representative on the School Improvement Committee MS Office proficient PowerSchool proficient Bilingual in Bahasa Indonesia Coached a Battle-of-the-Books academic competition team Assistant Coach for a district champion middle school soccer team Assisted with coaching a local youth soccer team with 20 children for 2 years Consulted with coaching staff of a district champion middle school soccer team Accomplishments For twelve years, I have worked with a diverse community of students in public schools in North Carolina. I have challenged each student to rise above the difficulties of life and embrace the gifts and opportunities bestowed on each individual under God's providence. Experience Sixth Grade English Language Arts Teacher Aug 2007 to Jun 2015 Company Name － City , State Instructed through lectures, discussions and demonstrations in English Language Arts for a diverse populations students with special needs and academic and intellectual gifts. Planned lessons, collaborated and coordinated instruction with colleagues through several Professional Learning Communities. Communicated regularly and effectively with parent/guardians concerning student achievement, social development and growth. Sixth Grade English Language Arts Teacher Aug 2003 to Jun 2007 Company Name － City , State Instructed through lectures, discussions and demonstrations in English Language Arts for a diverse populations students with special needs and intellectual gifts. Planned lessons, collaborated and coordinated instruction with colleagues through regular team and content area meetings. Communicated regularly and effectively with parent/guardians concerning student achievement, social development and growth. Pastoral Care Ministerial Internship Jun 2002 to Aug 2002 Company Name － City , State Internship in Pastoral Services counseling in the HIV/AIDS clinic. Assisted in gathering data and information for a grant and publications. Created materials and program for education local congregations about HIV/AIDS. Duke Divinity School Ministerial Intern Jun 2001 to Jun 2002 Company Name － City , State Given charge of youth group activities and spiritual education. Planned and conducted an educational mission trip to Washington D.C. Planned weekly and monthly activities for spiritual and social growth of the youth. Instructed and counseled youth on religious and social issues. Substitute Teacher Sep 1999 to May 2000 Company Name － City , State Several months as a substitute for a teacher assistant in a Behavioral Disorder and Special Needs classroom. Responsible for a 4th Grade class at Lake Ridge Elementary School during a teacher's brief leave of absence for a family emergency. Taught and observed in nearly every grade from Kindergarten to High School Senior English. Teaching English to Non-Native Speakers (ELL-Instructor) & Camp Counselor Jun 1996 to Aug 1996 Company Name － City , State Develop teaching materials and programing for an "Intensive English Holiday Package." Create individualized lesson plans for students with varied English competencies. Assist students with English pronunciation and syntax. Supervised students excursions to various attractions around Jakarta and guiding conversation in English. Education Program in Teacher Licensing , Middle School Lateral Entry, NC Teach 2006 North Caroline Central University － City , State , USA Final course to fulfill qualification requirement for Middle Grades English Language Arts certification was taken through East Carolina University on-line. M.Div. , Theology 2002 Duke Divinity School, Duke University － City , State , USA M.Div. is a 3 year academic program Did not complete the degree program Exited the program to pursue teaching Bachelor of Arts , History & English 1999 Milligan College － City , State , USA Liberal Arts coursework followed the Humanities model of holistic inquiry. Minor in Bible or Biblical Studies (Religion) History degree has an emphasis on the development of ideas and theology during the Renaissance and the Reformation. Skills Helping Student Learn How to Apply their Faith to Critically Engage the World Identify How our Culture and the Society Subtlety Challenge our Faith. Identify and Explaining the Forces and Trends that Propel Human History. Instructional Planning and Implementation. Differentiating Instruction to Address Students Learning Styles Challenging Students to Pursue Excellence in All Things Assist students in Developing a Dynamic and Personal Writing Style Additional Information Growing up in Indonesia as the son of missionaries, I attended Central Java Inter-Mission School (now, Mountainview International Christian School) in Salatiga. My formative educational experience happened under the guidance of teachers and an institution that had an abiding faith in God and the the transformational power of Jesus Christ. I would deeply appreciate the opportunity to allow my faith in the revolutionary power of the cross to inform and infuse all aspect of my teaching practice. I seek to emulate the fine example made manifest in the lives of the teacher that taught me at CJIMS. I believe this is the kind of ministry that God has interwoven into the fibers of my very being. Interests Intellectual   Church History Ancient History Asian History Theology & Philosophy Literature Poetry Political Science Athletics   Soccer Hiking Basketball Fine Arts   Creative Writing Drama/Theater Music Appreciation

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME612696652" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_612696652_1_398533230" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="612696652FNAM1"> </span> <span> </span> <span class="field" id="612696652LNAM1"> SIXTH GRADE ENGLISH LANGUAGE ARTS TEACHER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM612696654" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM612696654"> Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_612696654_1_398533247" style="padding-top:0px;"> <div class="field singlecolumn" id="612696654FRFM1"> <p align="LEFT"> Middle School/Secondary Teacher committed to nurturing and inspiring students to explore, define and transform their world. Through Literature, History, Biblical Reflection and Creative Christian Interpretation, this teacher seeks to challenge students to engage the world in dynamic and fruitful dialog. He will use effective, dynamic and inspiring methods of teaching to guide students into discovering who one is called to be while defining one's place in the world.</p> </div> </div> </div> <div class="section" id="SECTION_HILT612696655" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT612696655"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_612696655_1_398546431" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="612696655SKC11"> <ul> <li> Lesson Planning</li> <li> Unit Creating through Backward Design</li> <li> Well versed in implementation of the Common Core</li> <li> Academic performance evaluations</li> <li> IEP familiarity</li> <li> Differentiating Lessons to address EC modifications</li> <li> Professional Learning Community Lead Teacher</li> <li> Sixth Grade English Language Arts teacher</li> <li> Eight Years of teaching AIG students English</li> <li> Literacy Tutoring experience</li> <li> Served as a member of the Academically/Intellectually Gifted Committee</li> <li> SIOP trained for addressing ELL needs</li> </ul> </td> <td class="field twocol_2" id="612696655SKC21"> <ul> <li> Sixth Grade staff representative on the School Improvement Committee</li> <li> MS Office proficient</li> <li> PowerSchool proficient</li> <li> Bilingual in Bahasa Indonesia</li> <li> Coached a Battle-of-the-Books academic competition team</li> <li> Assistant Coach for a district champion middle school soccer team</li> <li> Assisted with coaching a local youth soccer team with 20 children for 2 years</li> <li> Consulted with coaching staff of a district champion middle school soccer team</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM612697379" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM612697379"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_612697379_1_398554638" style="padding-top:0px;"> <div class="field singlecolumn" id="612697379FRFM1"> <p align="LEFT"> For twelve years, I have worked with a diverse community of students in public schools in North Carolina. I have challenged each student to rise above the difficulties of life and embrace the gifts and opportunities bestowed on each individual under God's providence.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR612696656" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR612696656"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_612696656_1_398533232" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="612696656JTIT1"> Sixth Grade English Language Arts Teacher</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="612696656JSTD1"> Aug 2007</span> <span> to </span> <span class="jobdates" format="%b %Y" id="612696656EDDT1"> Jun 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="612696656COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="612696656JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="612696656JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="612696656JDES1" itemprop="description"> <ul> <li> Instructed through lectures, discussions and demonstrations in English Language Arts for a diverse populations students with special needs and academic and intellectual gifts. </li> <li> Planned lessons, collaborated and coordinated instruction with colleagues through several Professional Learning Communities.</li> <li> Communicated regularly and effectively with parent/guardians concerning student achievement, social development and growth.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_612696656_2_398533234" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="612696656JTIT2"> Sixth Grade English Language Arts Teacher </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="612696656JSTD2"> Aug 2003</span> <span> to </span> <span class="jobdates" format="%b %Y" id="612696656EDDT2"> Jun 2007</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="612696656COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="612696656JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="612696656JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="612696656JDES2" itemprop="description"> <ul> <li> Instructed through lectures, discussions and demonstrations in English Language Arts for a diverse populations students with special needs and intellectual gifts. </li> <li> Planned lessons, collaborated and coordinated instruction with colleagues through regular team and content area meetings.</li> <li> Communicated regularly and effectively with parent/guardians concerning student achievement, social development and growth.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_612696656_3_398533239" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="612696656JTIT3"> Pastoral Care Ministerial Internship</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="612696656JSTD3"> Jun 2002</span> <span> to </span> <span class="jobdates" format="%b %Y" id="612696656EDDT3"> Aug 2002</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="612696656COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="612696656JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="612696656JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="612696656JDES3" itemprop="description"> <ul> <li> Internship in Pastoral Services counseling in the HIV/AIDS clinic.</li> <li> Assisted in gathering data and information for a grant and publications.</li> <li> Created materials and program for education local congregations about HIV/AIDS.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_612696656_4_398533236" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="612696656JTIT4"> Duke Divinity School Ministerial Intern</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="612696656JSTD4"> Jun 2001</span> <span> to </span> <span class="jobdates" format="%b %Y" id="612696656EDDT4"> Jun 2002</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="612696656COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="612696656JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="612696656JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="612696656JDES4" itemprop="description"> <ul> <li> Given charge of youth group activities and spiritual education.</li> <li> Planned and conducted an educational mission trip to Washington D.C.</li> <li> Planned weekly and monthly activities for spiritual and social growth of the youth.</li> <li> Instructed and counseled youth on religious and social issues.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_612696656_5_398533237" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="612696656JTIT5"> Substitute Teacher</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="612696656JSTD5"> Sep 1999</span> <span> to </span> <span class="jobdates" format="%b %Y" id="612696656EDDT5"> May 2000</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="612696656COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="612696656JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="612696656JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="612696656JDES5" itemprop="description"> <ul> <li> Several months as a substitute for a teacher assistant in a Behavioral Disorder and Special Needs classroom.</li> <li> Responsible for a 4th Grade class at Lake Ridge Elementary School during a teacher's brief leave of absence for a family emergency.</li> <li> Taught and observed in nearly every grade from Kindergarten to High School Senior English.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_612696656_6_398533238" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="612696656JTIT6"> Teaching English to Non-Native Speakers (ELL-Instructor) &amp; Camp Counselor</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="612696656JSTD6"> Jun 1996</span> <span> to </span> <span class="jobdates" format="%b %Y" id="612696656EDDT6"> Aug 1996</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="612696656COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="612696656JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="612696656JSTA6" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="612696656JDES6" itemprop="description"> <ul> <li> Develop teaching materials and programing for an "Intensive English Holiday Package."</li> <li> Create individualized lesson plans for students with varied English competencies.</li> <li> Assist students with English pronunciation and syntax.</li> <li> Supervised students excursions to various attractions around Jakarta and guiding conversation in English.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC612696657" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC612696657"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_612696657_1_398533244" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="612696657DGRE1" itemprop="name"> Program in Teacher Licensing </span> <span> , </span> <span class="programline" id="612696657STUY1"> Middle School Lateral Entry, NC Teach </span> <span class="datesWrapper"> <span class="jobdates" id="612696657GRYR1"> 2006</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="612696657SCHO1" itemprop="name"> North Caroline Central University</span> <span> － </span> <span class="joblocation jobcity" id="612696657SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="612696657SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="612696657SCNT1"> USA</span> </span> <span class="field" id="612696657FRFM1"> <ul> <li> Final course to fulfill qualification requirement for Middle Grades English Language Arts certification was taken through East Carolina University on-line. </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_612696657_2_398533243" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="612696657DGRE2" itemprop="name"> M.Div.</span> <span> , </span> <span class="programline" id="612696657STUY2"> Theology</span> <span class="datesWrapper"> <span class="jobdates" id="612696657GRYR2"> 2002</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="612696657SCHO2" itemprop="name"> Duke Divinity School, Duke University</span> <span> － </span> <span class="joblocation jobcity" id="612696657SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="612696657SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="612696657SCNT2"> USA</span> </span> <span class="field" id="612696657FRFM2"> <ul> <li> M.Div. is a 3 year academic program</li> <li> Did not complete the degree program</li> <li> Exited the program to pursue teaching </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_612696657_3_398533245" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="612696657DGRE3" itemprop="name"> Bachelor of Arts</span> <span> , </span> <span class="programline" id="612696657STUY3"> History &amp; English </span> <span class="datesWrapper"> <span class="jobdates" id="612696657GRYR3"> 1999</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="612696657SCHO3" itemprop="name"> Milligan College</span> <span> － </span> <span class="joblocation jobcity" id="612696657SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="612696657SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="612696657SCNT3"> USA</span> </span> <span class="field" id="612696657FRFM3"> <ul> <li> Liberal Arts coursework followed the Humanities model of holistic inquiry.</li> <li> Minor in Bible or Biblical Studies (Religion)</li> <li> History degree has an emphasis on the development of ideas and theology during the Renaissance and the Reformation.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL612696670" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL612696670"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_612696670_1_398533249" style="padding-top:0px;"> <div class="field singlecolumn" id="612696670FRFM1"> <ul> <li> <b> Helping Student Learn How to Apply their Faith to Critically Engage the World</b> </li> <li> <b> Identify How our Culture and the Society Subtlety Challenge our Faith.</b> </li> <li> <b> Identify and Explaining the Forces and Trends that Propel Human History.</b> </li> <li> <b> Instructional Planning and Implementation.</b> </li> <li> <b> Differentiating Instruction to Address Students Learning Styles</b> </li> <li> <b> Challenging Students to Pursue Excellence in All Things</b> </li> <li> <b> Assist students in Developing a Dynamic and Personal Writing Style</b> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_ADDI612696671" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ADDI612696671"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_612696671_1_398533250" style="padding-top:0px;"> <div class="field singlecolumn" id="612696671FRFM1"> <p align="LEFT"> Growing up in Indonesia as the son of missionaries, I attended Central Java Inter-Mission School (now, Mountainview International Christian School) in Salatiga. My formative educational experience happened under the guidance of teachers and an institution that had an abiding faith in God and the the transformational power of Jesus Christ. I would deeply appreciate the opportunity to allow my faith in the revolutionary power of the cross to inform and infuse all aspect of my teaching practice. I seek to emulate the fine example made manifest in the lives of the teacher that taught me at CJIMS. I believe this is the kind of ministry that God has interwoven into the fibers of my very being.</p> </div> </div> </div> <div class="section" id="SECTION_INTR612696669" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_INTR612696669"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_612696669_1_398533248" style="padding-top:0px;"> <div class="field singlecolumn" id="612696669FRFM1"> <p align="LEFT"> <b> Intellectual</b>  </p> <ul> <li> <i> Church History</i> </li> <li> <i> Ancient History </i> </li> <li> <i> Asian History</i> </li> <li> <i> Theology &amp; Philosophy</i> </li> <li> <i> Literature</i> </li> <li> <i> Poetry</i> </li> <li> <i> Political Science</i> </li> </ul> <p align="LEFT"> <b> Athletics</b>  </p> <ul> <li> <i> Soccer</i> </li> <li> <i> Hiking </i> </li> <li> <i> Basketball</i> </li> </ul> <p align="LEFT"> <b> Fine Arts</b>  </p> <ul> <li> <i> Creative Writing</i> </li> <li> <i> Drama/Theater</i> </li> <li> <i> Music Appreciation</i> </li> </ul> </div> </div> </div> </div>

ARTS

READING, SPEECH & LANGUAGE ARTS TEACHER Summary Designed and implemented four original classroom curricula Self-driven, resourceful leader * Excellent communication and interpersonal skills Accomplished public speaker * Effectively collaborates with all levels of staff members Fosters quality relationships with students * Creates a fun and challenging learning environment for students Computer proficient and adaptable to new technology * Leads a creative, yet organized and structured classroom Possesses a genuine interest in students' cognitive and social growth Extremely familiar with 6th and 9th Grade Language Arts Common Core Standards Accomplishments Four years experience as yearbook advisor Transitioned the yearbook creation process to successfully use computers and digital photos* Selected, oversaw and provided technology training to a student staff of 20 Organized and supervised production of graduation ceremony video show Responsible for yearbook planning, budget, sales, advertising, ordering distribution and final editing One year experience teaching Psychology Elective Social Studies course for juniors and seniors Taught introductory Psychology concepts and facilitated independent projects Professional Development, Activities and Honors Active volunteer with Saginaw Bay Riverdawgs Travel Baseball * Chaperoned several Middle and High School Dances Host teacher to four pre-service education students * Served on National Honor Society selection committee * Coordinated with Dow College Opportunity Program * SVSU new teacher panel participant * Nominated students for People to People Ambassador Program * Organized Absolutely Incredible Kid Day participants * Addressed SVSU Board of Directors * Attended several Jostens yearbook training seminars * Coordinated student field trips for English, Yearbook & Psychology * Attended SVSU's Women's Leadership Forum, 2006 * Selected three times to attend Top 10% Life Touch Luncheon * SVSU student teaching seminar mock interview candidate * Wrote numerous letters of recommendation for co-op and college admissions students Completed 2012-13 Reader's Workshop 3-8 with Alicia Kubacki (MAISA Units) Completed Sign Post (Notice and Note) reading strategy training with Dr. Anita Kepley. Experience Reading, Speech & Language Arts Teacher January 2000 to January 2015 Company Name - City , State Currently taking an educational leave of absence) Four years experience teaching 6th Grade English Language Arts (including co-teaching experience) Designed and implemented original reading curriculum around Common Core Standards Focused on reading comprehension, spelling and vocabulary Specifically focused on the three genres of adventure, science-fiction and historical fiction Nine years experience teaching speech communication Designed and implemented original classroom curriculum Focused on communication concepts, speech delivery skills and formats Integrated individual and group projects and assessment Ten years experience teaching sophomore English -- American Literature Taught novels, short stories, plays, poetry and research paper process Focused on improving student's writing, vocabulary and reading comprehension Three years experience teaching Analytical Reading Elective English course for juniors and seniors Analyzed literature, poetry and literary devices Facilitated two trips to read to elementary school students Four years experience teaching freshman English - Literature Survey (including co-teaching experience) Taught novels, short stories, poetry, grammar and expository writing Focused on improving student's writing, vocabulary and reading comprehension One year experience co-teaching English Skills Competency course designed to prepare students for ninth grade English Focused on reading, writing, spelling and grammar Co-designed an intensive unit covering career awareness and preparation One semester experience teaching Creative Writing Elective English course for junior and seniors Designed and implemented original classroom curriculum Explored eight different genres of creative writing. Education Master of Arts Degree : Secondary Classroom Saginaw Valley State University; University - City , State 9 Credits Completed Secondary Classroom Teaching 6 Credits in Progress (K-12 Literacy Specialist) Recipient of the U.S. Dept. of Education TEACH Grant Program Secondary Teaching Certification : Communication & Theater English and Psychology , 2000 Saginaw Valley State University; University - City , State Communication & Theater English and Psychology Bachelor of Applied Arts Degree : Interpersonal and Public Communication Marketing , 1995 Central Michigan University - City , State Interpersonal and Public Communication Marketing Teaching Certification Michigan Secondary (6-12) Professional Education Certificate * Speech, Dramatic Arts/Theater (BD) * English (BA) * Psychology (CE) Skills Arts, BA, Creative Writing, delivery, English, fiction, novels, poetry, Progress, Psychology, Reading, read, research, short stories, Speech, Teaching 6, Teaching, teaching 6

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME662003396" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_662003396_1_430641591" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="662003396FNAM1"> </span> <span> </span> <span class="field" id="662003396LNAM1"> READING, SPEECH &amp; LANGUAGE ARTS TEACHER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM662003398" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM662003398"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_662003398_1_430641600" style="padding-top:0px;"> <div class="field singlecolumn" id="662003398FRFM1"> Designed and implemented four original classroom curricula Self-driven, resourceful leader * Excellent communication and interpersonal skills Accomplished public speaker * Effectively collaborates with all levels of staff members Fosters quality relationships with students * Creates a fun and challenging learning environment for students Computer proficient and adaptable to new technology * Leads a creative, yet organized and structured classroom Possesses a genuine interest in students' cognitive and social growth Extremely familiar with 6th and 9th Grade Language Arts Common Core Standards </div> </div> </div> <div class="section" id="SECTION_HILT662003399" style="padding-top:0px;"> </div> <div class="section" id="SECTION_ACCM662003403" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM662003403"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_662003403_1_430641595" style="padding-top:0px;"> <div class="field singlecolumn" id="662003403FRFM1"> <ul> <li> Four years experience as yearbook advisor Transitioned the yearbook creation process to successfully use computers and digital photos* Selected, oversaw and provided technology training to a student staff of 20 Organized and supervised production of graduation ceremony video show Responsible for yearbook planning, budget, sales, advertising, ordering distribution and final editing One year experience teaching Psychology Elective Social Studies course for juniors and seniors Taught introductory Psychology concepts and facilitated independent projects Professional Development, Activities and Honors Active volunteer with Saginaw Bay Riverdawgs Travel Baseball * Chaperoned several Middle and High School Dances Host teacher to four pre-service education students * Served on National Honor Society selection committee * Coordinated with Dow College Opportunity Program * SVSU new teacher panel participant * Nominated students for People to People Ambassador Program * Organized Absolutely Incredible Kid Day participants * Addressed SVSU Board of Directors * Attended several Jostens yearbook training seminars * Coordinated student field trips for English, Yearbook &amp; Psychology * Attended SVSU's Women's Leadership Forum, 2006 * Selected three times to attend Top 10% Life Touch Luncheon * SVSU student teaching seminar mock interview candidate * Wrote numerous letters of recommendation for co-op and college admissions students Completed 2012-13 Reader's Workshop 3-8 with Alicia Kubacki (MAISA Units) Completed Sign Post (Notice and Note) reading strategy training with Dr.</li> <li> Anita Kepley.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR662003400" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR662003400"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_662003400_1_430641594" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="662003400JTIT1"> Reading, Speech &amp; Language Arts Teacher</span> <br/> <span> <span class="jobdates" format="%B %Y" id="662003400JSTD1"> January 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="662003400EDDT1"> January 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="662003400COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="662003400JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="662003400JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="662003400JDES1" itemprop="description"> <ul> <li> Currently taking an educational leave of absence) Four years experience teaching 6th Grade English Language Arts (including co-teaching experience) Designed and implemented original reading curriculum around Common Core Standards Focused on reading comprehension, spelling and vocabulary Specifically focused on the three genres of adventure, science-fiction and historical fiction Nine years experience teaching speech communication Designed and implemented original classroom curriculum Focused on communication concepts, speech delivery skills and formats Integrated individual and group projects and assessment Ten years experience teaching sophomore English -- American Literature Taught novels, short stories, plays, poetry and research paper process Focused on improving student's writing, vocabulary and reading comprehension Three years experience teaching Analytical Reading Elective English course for juniors and seniors Analyzed literature, poetry and literary devices Facilitated two trips to read to elementary school students Four years experience teaching freshman English - Literature Survey (including co-teaching experience) Taught novels, short stories, poetry, grammar and expository writing Focused on improving student's writing, vocabulary and reading comprehension One year experience co-teaching English Skills Competency course designed to prepare students for ninth grade English Focused on reading, writing, spelling and grammar Co-designed an intensive unit covering career awareness and preparation One semester experience teaching Creative Writing Elective English course for junior and seniors Designed and implemented original classroom curriculum Explored eight different genres of creative writing.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC662003401" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC662003401"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_662003401_1_430641596" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="662003401DGRE1" itemprop="name"> Master of Arts Degree</span> <span> : </span> <span class="programline" dependency="STUY" id="662003401STUY1"> Secondary Classroom</span> <span class="jobdates" id="662003401GRYR1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="662003401SCHO1" itemprop="name"> Saginaw Valley State University; University</span> <span> - </span> <span class="joblocation jobcity" id="662003401SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="662003401SSTA1"> State</span> <span class="joblocation jobstate" id="662003401SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="662003401FRFM1"> 9 Credits Completed Secondary Classroom Teaching 6 Credits in Progress (K-12 Literacy Specialist) Recipient of the U.S. Dept. of Education TEACH Grant Program</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_662003401_2_430641597" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="662003401DGRE2" itemprop="name"> Secondary Teaching Certification</span> <span> : </span> <span class="programline" dependency="STUY" id="662003401STUY2"> Communication &amp; Theater English and Psychology</span> <span> , </span> <span class="jobdates" id="662003401GRYR2"> 2000</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="662003401SCHO2" itemprop="name"> Saginaw Valley State University; University</span> <span> - </span> <span class="joblocation jobcity" id="662003401SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="662003401SSTA2"> State</span> <span class="joblocation jobstate" id="662003401SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="662003401FRFM2"> Communication &amp; Theater English and Psychology</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_662003401_3_430641598" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="662003401DGRE3" itemprop="name"> Bachelor of Applied Arts Degree</span> <span> : </span> <span class="programline" dependency="STUY" id="662003401STUY3"> Interpersonal and Public Communication Marketing</span> <span> , </span> <span class="jobdates" id="662003401GRYR3"> 1995</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="662003401SCHO3" itemprop="name"> Central Michigan University</span> <span> - </span> <span class="joblocation jobcity" id="662003401SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="662003401SSTA3"> State</span> <span class="joblocation jobstate" id="662003401SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="662003401FRFM3"> Interpersonal and Public Communication Marketing</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_662003401_4_430641599" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="662003401DGRE4" itemprop="name"> Teaching Certification Michigan Secondary (6-12) Professional Education Certificate * Speech, Dramatic Arts/Theater (BD) * English (BA) * Psychology (CE)</span> <span class="programline" dependency="STUY" id="662003401STUY4"> </span> <span class="jobdates" id="662003401GRYR4"> </span> </span> <span class="paddedline"> <span class="field" id="662003401FRFM4"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL662003404" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL662003404"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_662003404_1_430641604" style="padding-top:0px;"> <div class="field singlecolumn" id="662003404FRFM1"> Arts, BA, Creative Writing, delivery, English, fiction, novels, poetry, Progress, Psychology, Reading, read, research, short stories, Speech, Teaching 6, Teaching, teaching 6</div> </div> </div> </div>

ARTS

EP HIGH SCHOOL ENGLISH AND LANGUAGE ARTS TEACHER Professional Summary Licensed English Teacher and K-12 School Administrator experienced in designing and implementing programs and developing curriculum to help students achieve academic goals and prepare for career interests. Skilled in creating flexible programming and specialized learning experiences that embody mission, vision and strategic direction of educational institution. Skills Student records management Differentiated instruction Classroom management Group and individual instruction Conflict resolution techniques Lesson Planning Analytical skills Flexible & Adaptable Supervision Interpersonal Communication Work History 08/2018 to Current High School English and Language Arts Teacher Company Name | City , State Continually improve instruction to ensure academic growth. Collaborate with faculty and community members to improve education and provide opportunities for students. Record and monitor student progress using multiple methods. Effectively communicate with administration, parents, and students about student achievement. Collaboration with a mentor teacher. Prepare and implement lesson plans covering required course topics. Administer assessments and standardized tests to evaluate student progress. Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge. Plan dynamic lessons to increase student comprehension of books and literary concepts. Adapt lesson plans and curricula to student interests, increasing GPAs and student engagement. Complete in-service and additional training to maintain professional growth. Consult with teachers to identify and adopt successful instructional strategies. Establish appropriate deadlines and provide complete instructions for reading assignments and homework. Work with administrators on behavioral issues to support the needs of all students. Cultivate relationships with parents for a complete support network. Help students develop important learning skills and good study habits useful in trade school or college education. Keep classroom organized, clean, and safe for all students and visitors. Plan coursework to introduce students to important literature. Prepare comprehensive English curriculum for multiple classes. Lead interesting and diverse group activities to engage students in the course material. Utilize multimedia strategies and technology to convey information in fresh and interesting ways. 01/2018 to 06/2018 School Culture Coordinator Company Name | City , State Supported the establishment of positive and safe school culture. Oversaw the development and implementation of student supports and interventions. Built and maintained positive work relationships with community-based organizations and service providers. Conducted home visits in shelters, transitional housing programs, or a location of a family's choosing, as needed. Supported the coordination and implementation of a proactive school-wide behavior management system with meaningful incentives. Played an active role in coordinating school partnerships to increase student engagement and success. Organized school events and town hall meetings that encourage community connection and investment in the school culture. Served as a liaison to families and facilitate parent education in support of school culture policies. Facilitated staff training on student-teacher relationships, classroom management, and school culture. Gathered student and staff input through focus groups and committee work. Was a member of the Social-Emotional Learning Subcommittee for PPSD. Accurately monitored and analyzed daily student attendance and discipline records. Worked close with Middle School Deans of Students to strategically build strong communication, systems, and structures that will enhance the school improvement plan. Restorative Justice Circle Facilitator at Gilbert Stuart Middle School. Integrated new programs and resources and reinvigorated existing ones to support positive school culture. Led and directed staff meetings to update cultural diversity plans and review statistical information regarding minority experiences and performance within school system. Collaborated with school leadership team to create and manage safe, welcoming learning environment for all students. Researched and implemented new initiatives to further develop school culture. 09/2013 to 01/2018 Education Advisor Company Name | City , State Developed relationships with GEAR UP students, guide them in academic decisions, social development, and career exploration. Formed and maintained professional relationships with GEAR UP students, school administrators, community agencies, and other service providers. Provided workshops on college/career awareness and life skills. Supported and assisted with all academic, cultural, and parental program activities. Assisted with the collection of all required forms. Prepared monthly and quarterly reports. Coordinated field trips and school events weekly. Helped high school students with the common app and financial aid/award letters. Participated in professional development and program meetings. Office hours were available onsite where students were welcomed to come in and discuss how to improve their grades. Helped students by providing targeted interventions based on student data. Academic interventions year-round. Assigned lunch duty by administration weekly. Participated in weekly cluster meetings with grade-level teachers. Provided extra academic support and guidance. Made weekly phone calls to families to set up in-school meetings with grade-level cluster teams. Met with low-level learners to set up individualized in-school action plans for student progress based on state standards and learning goals. Worked with school social worker to help identify how to service student's specific academic and emotional needs. Was a member of the School Climate Team. Helped teachers and administration as needed with translating. Facilitated classroom workshops to help students make good academic decisions and have a growth mindset. Hosted STEM after-school club called Girls Who Code and took participating students on STEM-related field trips throughout the academic year. Improved school attendance through interventions and school initiates. Worked with students with 504 plans and students with IEP's Attended IEP meetings with parents and special education teachers. Advised and counseled parents and students to meet educational needs and enhance academic development. Developed educational plans with students to build skills required to pursue academic and career interests. Maintained frequent and regular communications with families through newsletters, social media and parent-teacher conferences. Established professional and cooperative working relationships by maintaining visible and accessible presence in school community. Chaperoned outside events and field trips to facilitate student social development. 08/2011 to 09/2013 Academic Advisor Company Name | City , State Developed relationships with students, guide them in academic decisions & social development, career exploration, and help students get ready for college. Developed good relationships with parents and attend a minimum of 4 home visits a month. Served as a positive role model for children. Hosted after-school programs and taught students life skills, financial literacy, and college readiness skills. Attended academic field trips with students to enhance their knowledge on different career choices and college. Worked with students with 504 plans and students with IEP's. Attended IEP meetings with parents and special education teachers. Completion of the grant-funded program grants children scholarship money for college. Met deadlines weekly. Tracked and recorded data based on every student in the program. Attend extracurricular activities with students and staff from the middle school department. Conducted academic advisement services for students on reoccurring basis to maintain educational progression. Provided comprehensive support services encompassing career and personal goals of student. Education 05/2017 M.Ed | Education Administration Providence College , City , State Graduate Courses: · School Law · Program Evaluation- System Approach to School Improvement · School-Community Relations · Supervision of Instruction · School Finance · The Administration of Leadership in the K-12 Schools · Curriculum Design and Construction · Fundamentals of Research · Supervision/Personnel Problems in Education · Data Analysis, Technology 08/2014 Teacher Certification Program (TCP) | Teacher Prep Program Providence College , City , State 05/2011 Bachelor of Arts | Political Science University Of Rhode Island , City , State Minored in African American Studies and Woman Studies Accomplishments Recipient of the Francis and Mildred Sullivan & Rose A. Coccia Scholarship Fund. The annual distribution for the Francis and Mildred Sullivan and the Rose A. Coccia Scholarship Fund are used to provide scholarship grants to deserving students who are enrolled in a Providence College Masters of Education degree program. Presented at the MEOA conference on DREAMing of a Better Future: Helping Undocumented Students access Higher Education, Oct 2014 Certifications Washington D.C BUILDING LEVEL ADMINISTRATOR CERTIFICATE (12001) Pre-Kindergarten-Grade12 Maryland New Teacher Certification valid for 4 years 2018-2022 Affiliations Massachusetts Educational Opportunity Association (MEOA) Board Member since 2014 -Founded in 1984, the Massachusetts Educational Opportunity Association (MEOA) is a 501(c)

<div class="MPR skn-tml4 fontsize fontface vmargins hmargins pagesize dynamicbg" id="document"> <div class="section nameSec notdraggable firstsection" id="SECTION_NAME41c3cb2a-297b-42b9-9a72-b53fc168bf01"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_41c3cb2a-297b-42b9-9a72-b53fc168bf01_1_c77cb9f0-85d5-41a6-af6b-2044d514a886" style="padding-top:NaNpx;"> <div class="monogram"> <svg height="54px" width="54px"> <circle cx="27px" cy="27px" r="26px" style="fill:#fff;stroke-width:1"> </circle> <text fill="#000000" font-size="25px" id="41c3cb2a-297b-42b9-9a72-b53fc168bf01SUBSTR_FALN1" text-anchor="middle" x="27px" y="36px"> EP</text> </svg> </div> <div class="name" itemprop="name"> <span class="field" id="41c3cb2a-297b-42b9-9a72-b53fc168bf01FNAM1"> </span> <span> </span> <span class="field" id="41c3cb2a-297b-42b9-9a72-b53fc168bf01LNAM1"> HIGH SCHOOL ENGLISH AND LANGUAGE ARTS TEACHER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM24cc2565-8405-43bc-b793-a437ebd3774e"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM24cc2565-8405-43bc-b793-a437ebd3774e"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_24cc2565-8405-43bc-b793-a437ebd3774e_1_d7fbda6f-36d1-4389-bd22-97c6bfcd994c" style="padding-top:0px;"> <div class="field singlecolumn" id="24cc2565-8405-43bc-b793-a437ebd3774eFRFM1"> <p> Licensed English Teacher and K-12 School Administrator experienced in designing and implementing programs and developing curriculum to help students achieve academic goals and prepare for career interests. Skilled in creating flexible programming and specialized learning experiences that embody mission, vision and strategic direction of educational institution.</p> </div> </div> </div> <div class="section" id="SECTION_HILT2afa94da-b283-4e2b-82d2-49ff993c32c0"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT2afa94da-b283-4e2b-82d2-49ff993c32c0"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_2afa94da-b283-4e2b-82d2-49ff993c32c0_1_4ecb9cf0-9f87-4047-aa77-6fc5bf18f0fa" style="padding-top:NaNpx;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="2afa94da-b283-4e2b-82d2-49ff993c32c0SKC11"> <ul> <li> Student records management</li> <li> Differentiated instruction</li> <li> Classroom management</li> <li> Group and individual instruction</li> <li> Conflict resolution techniques</li> </ul> </td> <td class="field twocol_2" id="2afa94da-b283-4e2b-82d2-49ff993c32c0SKC21"> <ul> <li> Lesson Planning</li> <li> Analytical skills</li> <li> Flexible &amp; Adaptable</li> <li> Supervision</li> <li> Interpersonal Communication</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPRbc08e42f-202e-4a3e-9b19-b05715e351cd"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPRbc08e42f-202e-4a3e-9b19-b05715e351cd"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_bc08e42f-202e-4a3e-9b19-b05715e351cd_1_284f9fdf-7b1d-4b6f-bde9-a58822d4b1f7" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline btm-space"> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJSTD1"> 08/2018</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="bc08e42f-202e-4a3e-9b19-b05715e351cdEDDT1"> <span class="jobdates" format="%m/%Y" id="FIELD_EDDT"> Current</span> </span> </span> <span class="jobtitle" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJTIT1"> High School English and Language Arts Teacher</span> </span> <span class="paddedline txt-bold btm-space" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="bc08e42f-202e-4a3e-9b19-b05715e351cdCOMP1" itemprop="name"> Company Name</span> <span> <span> | </span> </span> <span class="joblocation jobcity" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJSTA1" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJCNT1"> </span> </span> <span class="jobline" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJDES1" itemprop="description"> <ul> <li> Continually improve instruction to ensure academic growth.</li> <li> Collaborate with faculty and community members to improve education and provide opportunities for students.</li> <li> Record and monitor student progress using multiple methods.</li> <li> Effectively communicate with administration, parents, and students about student achievement.</li> <li> Collaboration with a mentor teacher.</li> <li> Prepare and implement lesson plans covering required course topics.</li> <li> Administer assessments and standardized tests to evaluate student progress.</li> <li> Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge.</li> <li> Plan dynamic lessons to increase student comprehension of books and literary concepts.</li> <li> Adapt lesson plans and curricula to student interests, increasing GPAs and student engagement.</li> <li> Complete in-service and additional training to maintain professional growth.</li> <li> Consult with teachers to identify and adopt successful instructional strategies.</li> <li> Establish appropriate deadlines and provide complete instructions for reading assignments and homework.</li> <li> Work with administrators on behavioral issues to support the needs of all students.</li> <li> Cultivate relationships with parents for a complete support network.</li> <li> Help students develop important learning skills and good study habits useful in trade school or college education.</li> <li> Keep classroom organized, clean, and safe for all students and visitors.</li> <li> Plan coursework to introduce students to important literature.</li> <li> Prepare comprehensive English curriculum for multiple classes.</li> <li> Lead interesting and diverse group activities to engage students in the course material.</li> <li> Utilize multimedia strategies and technology to convey information in fresh and interesting ways.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_bc08e42f-202e-4a3e-9b19-b05715e351cd_2_75436ad2-bf6d-4a53-a26e-ccde78a0be78" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline btm-space"> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJSTD2"> 01/2018</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="bc08e42f-202e-4a3e-9b19-b05715e351cdEDDT2"> 06/2018</span> </span> <span class="jobtitle" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJTIT2"> School Culture Coordinator</span> </span> <span class="paddedline txt-bold btm-space" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="bc08e42f-202e-4a3e-9b19-b05715e351cdCOMP2" itemprop="name"> Company Name</span> <span> <span> | </span> </span> <span class="joblocation jobcity" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJSTA2" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJCNT2"> </span> </span> <span class="jobline" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJDES2" itemprop="description"> <ul> <li> Supported the establishment of positive and safe school culture.</li> <li> Oversaw the development and implementation of student supports and interventions.</li> <li> Built and maintained positive work relationships with community-based organizations and service providers.</li> <li> Conducted home visits in shelters, transitional housing programs, or a location of a family's choosing, as needed.</li> <li> Supported the coordination and implementation of a proactive school-wide behavior management system with meaningful incentives.</li> <li> Played an active role in coordinating school partnerships to increase student engagement and success.</li> <li> Organized school events and town hall meetings that encourage community connection and investment in the school culture.</li> <li> Served as a liaison to families and facilitate parent education in support of school culture policies.</li> <li> Facilitated staff training on student-teacher relationships, classroom management, and school culture.</li> <li> Gathered student and staff input through focus groups and committee work.</li> <li> Was a member of the Social-Emotional Learning Subcommittee for PPSD.</li> <li> Accurately monitored and analyzed daily student attendance and discipline records.</li> <li> Worked close with Middle School Deans of Students to strategically build strong communication, systems, and structures that will enhance the school improvement plan.</li> <li> Restorative Justice Circle Facilitator at Gilbert Stuart Middle School.</li> <li> Integrated new programs and resources and reinvigorated existing ones to support positive school culture.</li> <li> Led and directed staff meetings to update cultural diversity plans and review statistical information regarding minority experiences and performance within school system.</li> <li> Collaborated with school leadership team to create and manage safe, welcoming learning environment for all students.</li> <li> Researched and implemented new initiatives to further develop school culture.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_bc08e42f-202e-4a3e-9b19-b05715e351cd_3_e66a6dd0-fea1-4331-85f7-e37a10634731" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline btm-space"> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJSTD3"> 09/2013</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="bc08e42f-202e-4a3e-9b19-b05715e351cdEDDT3"> 01/2018</span> </span> <span class="jobtitle" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJTIT3"> Education Advisor</span> </span> <span class="paddedline txt-bold btm-space" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="bc08e42f-202e-4a3e-9b19-b05715e351cdCOMP3" itemprop="name"> Company Name</span> <span> <span> | </span> </span> <span class="joblocation jobcity" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJSTA3" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJCNT3"> </span> </span> <span class="jobline" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJDES3" itemprop="description"> <ul> <li> Developed relationships with GEAR UP students, guide them in academic decisions, social development, and career exploration.</li> <li> Formed and maintained professional relationships with GEAR UP students, school administrators, community agencies, and other service providers.</li> <li> Provided workshops on college/career awareness and life skills.</li> <li> Supported and assisted with all academic, cultural, and parental program activities.</li> <li> Assisted with the collection of all required forms.</li> <li> Prepared monthly and quarterly reports.</li> <li> Coordinated field trips and school events weekly.</li> <li> Helped high school students with the common app and financial aid/award letters.</li> <li> Participated in professional development and program meetings.</li> <li> Office hours were available onsite where students were welcomed to come in and discuss how to improve their grades.</li> <li> Helped students by providing targeted interventions based on student data.</li> <li> Academic interventions year-round.</li> <li> Assigned lunch duty by administration weekly.</li> <li> Participated in weekly cluster meetings with grade-level teachers.</li> <li> Provided extra academic support and guidance.</li> <li> Made weekly phone calls to families to set up in-school meetings with grade-level cluster teams.</li> <li> Met with low-level learners to set up individualized in-school action plans for student progress based on state standards and learning goals.</li> <li> Worked with school social worker to help identify how to service student's specific academic and emotional needs.</li> <li> Was a member of the School Climate Team.</li> <li> Helped teachers and administration as needed with translating.</li> <li> Facilitated classroom workshops to help students make good academic decisions and have a growth mindset.</li> <li> Hosted STEM after-school club called Girls Who Code and took participating students on STEM-related field trips throughout the academic year.</li> <li> Improved school attendance through interventions and school initiates.</li> <li> Worked with students with 504 plans and students with IEP's</li> <li> Attended IEP meetings with parents and special education teachers.</li> <li> Advised and counseled parents and students to meet educational needs and enhance academic development.</li> <li> Developed educational plans with students to build skills required to pursue academic and career interests.</li> <li> Maintained frequent and regular communications with families through newsletters, social media and parent-teacher conferences.</li> <li> Established professional and cooperative working relationships by maintaining visible and accessible presence in school community.</li> <li> Chaperoned outside events and field trips to facilitate student social development.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_bc08e42f-202e-4a3e-9b19-b05715e351cd_4_a6d1ccdc-9416-404a-803a-02ff00277cad" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline btm-space"> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJSTD4"> 08/2011</span> <span dependency="JSTD+EDDT"> to </span> <span class="jobdates" format="%m/%Y" id="bc08e42f-202e-4a3e-9b19-b05715e351cdEDDT4"> 09/2013</span> </span> <span class="jobtitle" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJTIT4"> Academic Advisor</span> </span> <span class="paddedline txt-bold btm-space" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="bc08e42f-202e-4a3e-9b19-b05715e351cdCOMP4" itemprop="name"> Company Name</span> <span> <span> | </span> </span> <span class="joblocation jobcity" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJSTA4" itemprop="addressRegion"> State</span> <span class="joblocation jobcountry" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJCNT4"> </span> </span> <span class="jobline" id="bc08e42f-202e-4a3e-9b19-b05715e351cdJDES4" itemprop="description"> <ul> <li> Developed relationships with students, guide them in academic decisions &amp; social development, career exploration, and help students get ready for college.</li> <li> Developed good relationships with parents and attend a minimum of 4 home visits a month.</li> <li> Served as a positive role model for children.</li> <li> Hosted after-school programs and taught students life skills, financial literacy, and college readiness skills.</li> <li> Attended academic field trips with students to enhance their knowledge on different career choices and college.</li> <li> Worked with students with 504 plans and students with IEP's.</li> <li> Attended IEP meetings with parents and special education teachers.</li> <li> Completion of the grant-funded program grants children scholarship money for college.</li> <li> Met deadlines weekly.</li> <li> Tracked and recorded data based on every student in the program.</li> <li> Attend extracurricular activities with students and staff from the middle school department.</li> <li> Conducted academic advisement services for students on reoccurring basis to maintain educational progression.</li> <li> Provided comprehensive support services encompassing career and personal goals of student.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC970f3776-23ac-4879-a8b2-982ee380d6ae"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC970f3776-23ac-4879-a8b2-982ee380d6ae"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_970f3776-23ac-4879-a8b2-982ee380d6ae_1_bb5201c5-7ca6-4189-accf-451f10ce6d6f" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline btmedu-space" itemprop="description"> <span class="datesWrapper jobdates"> <span format="%m/%Y" id="970f3776-23ac-4879-a8b2-982ee380d6aeGRYR1"> 05/2017</span> </span> <span class="degree" id="970f3776-23ac-4879-a8b2-982ee380d6aeDGRE1" itemprop="name"> M.Ed</span> <span> | </span> <span class="programline" id="970f3776-23ac-4879-a8b2-982ee380d6aeSTUY1"> Education Administration</span> </span> <span class="paddedline txt-bold btmedu-space"> <span class="companyname companyname_educ" id="970f3776-23ac-4879-a8b2-982ee380d6aeSCHO1" itemprop="name"> Providence College</span> <span> , </span> <span class="joblocation jobcity" id="970f3776-23ac-4879-a8b2-982ee380d6aeSCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="970f3776-23ac-4879-a8b2-982ee380d6aeSSTA1"> State</span> <span> </span> </span> <span class="field" id="970f3776-23ac-4879-a8b2-982ee380d6aeFRFM1"> <p> <strong> Graduate Courses:</strong> </p> <p> · School Law</p> <p> · Program Evaluation- System Approach to School Improvement</p> <p> · School-Community Relations</p> <p> · Supervision of Instruction</p> <p> · School Finance<br/> </p> <p> · The Administration of Leadership in the K-12 Schools</p> <p> · Curriculum Design and Construction</p> <p> · Fundamentals of Research</p> <p> · Supervision/Personnel Problems in Education</p> <p> · Data Analysis, Technology</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_970f3776-23ac-4879-a8b2-982ee380d6ae_2_2bb20d49-ab5c-4235-96ea-c2058c632a6e" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline btmedu-space" itemprop="description"> <span class="datesWrapper jobdates"> <span format="%m/%Y" id="970f3776-23ac-4879-a8b2-982ee380d6aeGRYR2"> 08/2014</span> </span> <span class="degree" id="970f3776-23ac-4879-a8b2-982ee380d6aeDGRE2" itemprop="name"> Teacher Certification Program (TCP)</span> <span> | </span> <span class="programline" id="970f3776-23ac-4879-a8b2-982ee380d6aeSTUY2"> Teacher Prep Program</span> </span> <span class="paddedline txt-bold btmedu-space"> <span class="companyname companyname_educ" id="970f3776-23ac-4879-a8b2-982ee380d6aeSCHO2" itemprop="name"> Providence College</span> <span> , </span> <span class="joblocation jobcity" id="970f3776-23ac-4879-a8b2-982ee380d6aeSCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="970f3776-23ac-4879-a8b2-982ee380d6aeSSTA2"> State</span> <span> </span> </span> <span class="field" id="970f3776-23ac-4879-a8b2-982ee380d6aeFRFM2"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_970f3776-23ac-4879-a8b2-982ee380d6ae_3_6e8b40aa-9ff3-41aa-9a62-dacc22c51de5" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:NaNpx;"> <div class="singlecolumn"> <span class="paddedline btmedu-space" itemprop="description"> <span class="datesWrapper jobdates"> <span format="%m/%Y" id="970f3776-23ac-4879-a8b2-982ee380d6aeGRYR3"> 05/2011</span> </span> <span class="degree" id="970f3776-23ac-4879-a8b2-982ee380d6aeDGRE3" itemprop="name"> Bachelor of Arts</span> <span> | </span> <span class="programline" id="970f3776-23ac-4879-a8b2-982ee380d6aeSTUY3"> Political Science</span> </span> <span class="paddedline txt-bold btmedu-space"> <span class="companyname companyname_educ" id="970f3776-23ac-4879-a8b2-982ee380d6aeSCHO3" itemprop="name"> University Of Rhode Island</span> <span> , </span> <span class="joblocation jobcity" id="970f3776-23ac-4879-a8b2-982ee380d6aeSCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="970f3776-23ac-4879-a8b2-982ee380d6aeSSTA3"> State</span> <span> </span> </span> <span class="field" id="970f3776-23ac-4879-a8b2-982ee380d6aeFRFM3"> <ul> <li> Minored in African American Studies and Woman Studies</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_ACCM2e84d173-bc2a-4f81-a13e-ae7f81beccc5"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM2e84d173-bc2a-4f81-a13e-ae7f81beccc5"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_2e84d173-bc2a-4f81-a13e-ae7f81beccc5_1_22d5c174-7075-4062-9d52-cffc7434500a" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="2e84d173-bc2a-4f81-a13e-ae7f81beccc5FRFM1"> <ul> <li> Recipient of the Francis and Mildred Sullivan &amp; Rose A. Coccia Scholarship Fund.</li> <li> The annual distribution for the<strong> Francis and Mildred Sullivan and the Rose A. Coccia Scholarship Fund </strong> are used to provide scholarship grants to deserving students who are enrolled in a Providence College Masters of Education degree program.</li> <li> Presented at the MEOA conference on <strong> DREAMing of a Better Future: Helping Undocumented Students access Higher Education, </strong> Oct 2014</li> </ul> </div> </div> </div> <div class="section" id="SECTION_CERTf2a3d212-e4c3-44f2-a5d2-24f4e7922d7c"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERTf2a3d212-e4c3-44f2-a5d2-24f4e7922d7c"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_f2a3d212-e4c3-44f2-a5d2-24f4e7922d7c_1_037283df-39a8-45b8-826c-a9a0b7b75d19" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="f2a3d212-e4c3-44f2-a5d2-24f4e7922d7cFRFM1"> <ul> <li> Washington D.C BUILDING LEVEL ADMINISTRATOR CERTIFICATE (12001) Pre-Kindergarten-Grade12</li> <li> Maryland New Teacher Certification valid for 4 years 2018-2022</li> </ul> </div> </div> </div> <div class="section" id="SECTION_AFIL08ba1bbd-9a43-443f-bf0c-3506ae468b26"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL08ba1bbd-9a43-443f-bf0c-3506ae468b26"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_08ba1bbd-9a43-443f-bf0c-3506ae468b26_1_8c4536c5-b5e5-41fd-8461-90d379de9dcc" style="padding-top:NaNpx;"> <div class="field singlecolumn" id="08ba1bbd-9a43-443f-bf0c-3506ae468b26FRFM1"> <ul> <li> Massachusetts Educational Opportunity Association (MEOA) Board Member since 2014 -Founded in 1984, the Massachusetts Educational Opportunity Association (MEOA) is a 501(c)</li> </ul> </div> </div> </div> </div>

ARTS

THEATER ARTS TEACHER & PROGRAM DIRECTOR Summary Passionate and dedicated Theater Arts Teacher with expertise in secondary curriculum development, classroom management, relationship building, continued professional development and management of a successful Theater Arts program for over six years. Highlights Valid and Current Teaching Certification in Texas Strong communication skills Talented public speaker Talented mediator Self-motivated Results-oriented Accomplishments Dallas Theater Center & Project Discovery Partner & Grant Recipient Local School Council Committee Member Freshman Class Sponsor High School U.I.L. One Act Play Director Middle School U.I.L. One Act Play Director U.I.L. Theatrical Design Sponsor and Coach U.I.L. Young Film Makers Sponsor U.I.L. Prose and Poetry Judge U.I.L. Young Film Makers Judge Texas Educational Theatre Association Member Teacher of the Month Partner with Student Council activities Emergency Relocation Team Member Drama Club Sponsor Musical Theater Productions Booster Club Member Junior Class Prom Sponsor Experience Theater Arts Teacher & Program Director August 2008 to Current Company Name － City , State Theater Arts 1-4, Technical Theater and Theater Arts Production to grades 9-12. U.I.L.One Act Play Director U.I.L. Film Festival Contest Sponsor & Judge Direct Fall Play Production or Musical Maintain professional and student memberships, auditions, travel and workshops Drama Club Sponsor Maintain Drama Club Activity Funds and club activities Account Management Supervisor to Theater Arts Co-Sponsor Continue Professional Developmental Courses Administrate Eustace High School Facebook and EHS Theater Arts Twitter pages Draft and publish Eustace ISD "The Yard" for Theater Arts Secondary English III & TAAS Language Arts Teacher July 2000 to August 2002 Company Name － City , State Secondary English & Literature; TAAS Language Arts 9th-11th Preparatory and Remediation TAAS Language Arts Tutoring TAAS Testing Administrator Set and communicated ground rules for the classroom based on respect and personal responsibility. Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance. Mentored and counseled students with adjustment and academic problems. Created lesson plans in accordance with state curriculum and school-wide curriculum standards. Established positive relationships with students, parents, colleagues and administrators. Coached students and reviewed test material in preparation for Texas state-wide standardized tests. Integrated technology into the curriculum to develop students' word processing and research skills. Secondary English III & Theater Arts I Teacher June 1998 to July 2000 Company Name － City , State English III and Beginning Theater Arts Teacher for grades 9-12. CO-Sponsored Thespians Children's Show Production Director English Department textbook adoption . Secondary Student Teacher January 1998 to April 1998 Company Name － City , State Secondary Student Teacher for Theater Arts I and English.III Classroom management Co-director of class plays Assisted with UIL one act play competition Acting and Creative Dramatics Theater Teacher October 1997 to January 1998 Company Name － City , State Teaching Artist: Acting III and Musical Theater. Implemented lesson plans in creative dramatic projects, singing, dancing, and voice. Conducted activities, instructed small groups, and provided whole class instruction. Leader of all group performances and exercises. Acting Teacher June 1997 to August 1997 Company Name － City , State Elementary Creative Dramatics teaching artist for Children's Courtyard Daycare Centers. Children's Summer Plays Whole class instruction and lead all group performances and exercises. Secondary Teaching Residency January 1997 to May 1997 Company Name － City , State Mentor for Speech and English students Instruction of small groups, whole class instruction General Grading Rubrics and Assessment Secondary Teaching Internship January 1997 to May 1997 Company Name － City , State One on one instruction, instructing small groups, and providing whole class instruction. Education Bachelor of Arts in Theater Arts : Theater Arts , 1998 University of Texas at Arlington － City , State , US GPA: GPA: 3.74 Theater Arts GPA: 3.74 Associate of Arts : Liberal Arts , 1995 Tarrant County Community College － City , State , US GPA 3.83 Phi Theta Kappa Member, P HI TAU Chapter Honor Graduate : Liberal Arts Mabank High School － City , State , US National Honor Society - Top 15 Student Council Officer and Member Drill Team Dance Team Key Club Member Key Speaker and President of Business Office Professionals French Club Latin Club Orvil Pirtle Memorial Scholarship Rotary Club of Athens, Texas TVCC Social Sciences Scholarship Work Study Program: Social Sciences Division Department Chairman Skills Team Building Program Development Management Goal Setting and Implementation

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME535460292" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_535460292_1_349639868" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="535460292FNAM1"> </span> <span> </span> <span class="field" id="535460292LNAM1"> THEATER ARTS TEACHER &amp; PROGRAM DIRECTOR</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM535460294" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM535460294"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_535460294_1_354379996" style=" padding-top:0px; "> <div class="field singlecolumn" id="535460294FRFM1"> <p align="LEFT"> Passionate and dedicated Theater Arts Teacher with expertise in secondary curriculum development, classroom management, relationship building, continued professional development and management of a successful Theater Arts program for over six years.</p> </div> </div> </div> <div class="section" id="SECTION_HILT535460295" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT535460295"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_535460295_1_354386496" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="535460295SKC11"> <ul> <li> Valid and Current Teaching Certification in Texas</li> <li> Strong communication skills</li> <li> Talented public speaker</li> </ul> </td> <td class="field twocol_2 charspace" id="535460295SKC21"> <ul> <li> Talented mediator</li> <li> Self-motivated</li> <li> Results-oriented</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM535460308" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM535460308"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_535460308_1_349639880" style=" padding-top:0px; "> <div class="field singlecolumn" id="535460308FRFM1"> <ul> <li> Dallas Theater Center &amp; Project Discovery Partner &amp; Grant Recipient</li> <li> Local School Council Committee Member </li> <li> Freshman Class Sponsor </li> <li> High School U.I.L. One Act Play Director </li> <li> Middle School U.I.L. One Act Play Director</li> <li> U.I.L. Theatrical Design Sponsor and Coach</li> <li> U.I.L. Young Film Makers Sponsor </li> <li> U.I.L. Prose and Poetry Judge</li> <li> U.I.L. Young Film Makers Judge</li> <li> Texas Educational Theatre Association Member </li> <li> Teacher of the Month</li> <li> Partner with Student Council activities</li> <li> Emergency Relocation Team Member</li> <li> Drama Club Sponsor</li> <li> Musical Theater Productions</li> <li> Booster Club Member</li> <li> Junior Class Prom Sponsor</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR535460296" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR535460296"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_535460296_1_349639870" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="535460296JTIT1"> Theater Arts Teacher &amp; Program Director</span> <br/> <span> <span class="jobdates" format="%B %Y" id="535460296JSTD1"> August 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="535460296EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="535460296COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="535460296JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="535460296JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="535460296JDES1" itemprop="description"> <ul> <li> Theater Arts 1-4, Technical Theater and Theater Arts Production to grades 9-12.</li> <li> U.I.L.One Act Play Director </li> <li> U.I.L. Film Festival Contest Sponsor &amp; Judge</li> <li> Direct Fall Play Production or Musical</li> <li> Maintain professional and student memberships, auditions, travel and workshops</li> <li> Drama Club Sponsor </li> <li> Maintain Drama Club Activity Funds and club activities</li> <li> Account Management</li> <li> Supervisor to Theater Arts Co-Sponsor</li> <li> Continue Professional Developmental Courses</li> <li> Administrate Eustace High School Facebook and EHS Theater Arts Twitter pages</li> <li> Draft and publish Eustace ISD "The Yard" for Theater Arts</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_535460296_2_349639873" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="535460296JTIT2"> Secondary English III &amp; TAAS Language Arts Teacher</span> <br/> <span> <span class="jobdates" format="%B %Y" id="535460296JSTD2"> July 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="535460296EDDT2"> August 2002</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="535460296COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="535460296JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="535460296JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="535460296JDES2" itemprop="description"> <ul> <li> Secondary English &amp; Literature; TAAS Language Arts 9th-11th</li> <li> Preparatory and Remediation TAAS Language Arts Tutoring</li> <li> TAAS Testing Administrator</li> <li> Set and communicated ground rules for the classroom based on respect and personal responsibility.</li> <li> Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.</li> <li> Mentored and counseled students with adjustment and academic problems.</li> <li> Created lesson plans in accordance with state curriculum and school-wide curriculum standards.</li> <li> Established positive relationships with students, parents, colleagues and administrators.</li> <li> Coached students and reviewed test material in preparation for Texas state-wide standardized tests.</li> <li> Integrated technology into the curriculum to develop students' word processing and research skills.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_535460296_3_349639874" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="535460296JTIT3"> Secondary English III &amp; Theater Arts I Teacher</span> <br/> <span> <span class="jobdates" format="%B %Y" id="535460296JSTD3"> June 1998</span> <span> to </span> <span class="jobdates" format="%B %Y" id="535460296EDDT3"> July 2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="535460296COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="535460296JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="535460296JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="535460296JDES3" itemprop="description"> <ul> <li> English III and Beginning Theater Arts Teacher for grades 9-12.</li> <li> CO-Sponsored Thespians</li> <li> Children's Show Production Director </li> <li> English Department textbook adoption .</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_535460296_4_349639875" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="535460296JTIT4"> Secondary Student Teacher </span> <br/> <span> <span class="jobdates" format="%B %Y" id="535460296JSTD4"> January 1998</span> <span> to </span> <span class="jobdates" format="%B %Y" id="535460296EDDT4"> April 1998</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="535460296COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="535460296JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="535460296JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="535460296JDES4" itemprop="description"> <ul> <li> Secondary Student Teacher for Theater Arts I and English.III</li> <li> Classroom management </li> <li> Co-director of class plays</li> <li> Assisted with UIL one act play competition </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_535460296_5_349639876" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="535460296JTIT5"> Acting and Creative Dramatics Theater Teacher</span> <br/> <span> <span class="jobdates" format="%B %Y" id="535460296JSTD5"> October 1997</span> <span> to </span> <span class="jobdates" format="%B %Y" id="535460296EDDT5"> January 1998</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="535460296COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="535460296JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="535460296JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="535460296JDES5" itemprop="description"> <ul> <li> Teaching Artist: Acting III and Musical Theater.</li> <li> Implemented lesson plans in creative dramatic projects, singing, dancing, and voice.</li> <li> Conducted activities, instructed small groups, and provided whole class instruction.</li> <li> Leader of all group performances and exercises.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_535460296_6_349639877" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="535460296JTIT6"> Acting Teacher</span> <br/> <span> <span class="jobdates" format="%B %Y" id="535460296JSTD6"> June 1997</span> <span> to </span> <span class="jobdates" format="%B %Y" id="535460296EDDT6"> August 1997</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="535460296COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="535460296JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="535460296JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="535460296JDES6" itemprop="description"> <ul> <li> Elementary Creative Dramatics teaching artist for Children's Courtyard Daycare Centers.</li> <li> Children's Summer Plays</li> <li> Whole class instruction and lead all group performances and exercises.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_535460296_7_349639878" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="535460296JTIT7"> Secondary Teaching Residency</span> <br/> <span> <span class="jobdates" format="%B %Y" id="535460296JSTD7"> January 1997</span> <span> to </span> <span class="jobdates" format="%B %Y" id="535460296EDDT7"> May 1997</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="535460296COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="535460296JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="535460296JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="535460296JDES7" itemprop="description"> <ul> <li> Mentor for Speech and English students</li> <li> Instruction of small groups, whole class instruction</li> <li> General Grading Rubrics and Assessment</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_535460296_8_349639879" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="535460296JTIT8"> Secondary Teaching Internship</span> <br/> <span> <span class="jobdates" format="%B %Y" id="535460296JSTD8"> January 1997</span> <span> to </span> <span class="jobdates" format="%B %Y" id="535460296EDDT8"> May 1997</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="535460296COMP8" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="535460296JCIT8" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="535460296JSTA8" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="535460296JDES8" itemprop="description"> <ul> <li> One on one instruction, instructing small groups, and providing whole class instruction.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC535460298" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC535460298"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_535460298_1_349639881" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="535460298DGRE1" itemprop="name"> Bachelor of Arts in Theater Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="535460298STUY1"> Theater Arts</span> <span> , </span> <span class="jobdates" id="535460298GRYR1"> 1998</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="535460298SCHO1" itemprop="name"> University of Texas at Arlington</span> <span> － </span> <span class="joblocation jobcity" id="535460298SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="535460298SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="535460298SCNT1"> US</span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="535460298GRPA1"> GPA: 3.74</span> </span> <span class="paddedline"> <span class="field" id="535460298FRFM1"> <p align="LEFT"> Theater Arts GPA: 3.74</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_535460298_2_349639882" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="535460298DGRE2" itemprop="name"> Associate of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="535460298STUY2"> Liberal Arts</span> <span> , </span> <span class="jobdates" id="535460298GRYR2"> 1995</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="535460298SCHO2" itemprop="name"> Tarrant County Community College</span> <span> － </span> <span class="joblocation jobcity" id="535460298SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="535460298SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="535460298SCNT2"> US</span> </span> <span class="paddedline"> <span class="field" id="535460298FRFM2"> <p align="LEFT"> GPA 3.83</p> <p align="LEFT"> Phi Theta Kappa Member, P<font> HI TAU Chapter </font> </p> <p> </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_535460298_3_349639884" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="535460298DGRE3" itemprop="name"> Honor Graduate</span> <span> : </span> <span class="programline" dependency="STUY" id="535460298STUY3"> Liberal Arts</span> <span class="jobdates" id="535460298GRYR3"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="535460298SCHO3" itemprop="name"> Mabank High School</span> <span> － </span> <span class="joblocation jobcity" id="535460298SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="535460298SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="535460298SCNT3"> US</span> </span> <span class="paddedline"> <span class="field" id="535460298FRFM3"> <p align="LEFT"> National Honor Society - Top 15</p> <p align="LEFT"> Student Council Officer and Member</p> <p align="LEFT"> Drill Team Dance Team</p> <p align="LEFT"> Key Club Member</p> <p align="LEFT"> Key Speaker and President of Business Office Professionals </p> <p align="LEFT"> French Club</p> <p align="LEFT"> Latin Club</p> <p align="LEFT"> Orvil Pirtle Memorial Scholarship</p> <p align="LEFT"> Rotary Club of Athens, Texas</p> <p align="LEFT"> TVCC Social Sciences Scholarship </p> <p align="LEFT"> Work Study Program: Social Sciences Division Department Chairman</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL535460310" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL535460310"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_535460310_1_349639887" style=" padding-top:0px; "> <div class="field singlecolumn" id="535460310FRFM1"> <p align="LEFT"> Team Building</p> <p align="LEFT"> Program Development</p> <p align="LEFT"> Management</p> <p align="LEFT"> Goal Setting and Implementation</p> </div> </div> </div> </div>

ARTS

INTERVENTION SPECIALIST TEACHER OF MATH AND LANGUAGE ARTS Objective To gain the position as the resource room teacher at Howell Township Public Schools. Summary of Qualifications Demonstrated ability to design developmentally appropriate lessons and activities allowing integration of all learning styles. Highly educated in differentiated classrooms. Determined to maximize the educational achievement of each student. Trained in Developmental Reading Assessments, Common Core Standards, Standard Solutions, Wonders, Anti-Bullying. Hard-working and organized. Knowledge and respect for all students and parental rights. Professional leadership and management skills. Excellent technology skills (Word, Powerpoint, Smart Notebook, Achieve3000). Dedicated to continuous professional development. Experience Intervention Specialist Teacher of Math and Language Arts October 2013 to May 2014 Company Name － City , State Identified students with substantial academic difficulties through evaluation using Developmental Reading Assessments and consultation with staff members of referred students. Developed differentiated lessons plans, and selected appropriate instructional materials to reach individualized student goals. Developed and implemented creative lessons with clear objectives linked to the common core that incorporated differentiated instruction. Attended and gained knowledge at numerous in-services. Improved overall lexiles and test scores. Facilitated group lessons dependent on student reading levels determined by running record assessments. Evaluated student growth through progress monitoring of formal and informal assessments. Instructed students in accordance with schedules previously devised. Enhanced lessons using Smart Board technology and computers. Assessed on a regular basis, objectives students have set for themselves. Led a basic skills class of 5-7 students at a time out of 37. Conducted small group and individual classroom activities with students based on differentiated learning needs. 2nd Grade Replacement Teacher January 2013 to August 2013 Company Name － City , State implemented positive behavior management using the color system. Developed clear objectives for students and parents for all lessons and activities. Designed differentiated common core lesson plans and activities to meet the needs of all learners. Enhanced lessons using Smartboard technology, I-Pads, and computer lab. Assessed student growth through informal and formal assessments. Developed lessons in accordance to student reading levels determined by quarterly running record testing. Maintained positive collaboration and communication with parents through weekly newsletters, weekly student progress updates, emails, and conferences. Attended in-services and staff meetings, maintaining strong relationships with fellow staff and administrators. Student Teacher Grade 1 Inclusive Classroom September 2012 to December 2012 Company Name － City , State Established and communicated clear objectives for all lessons, units and projects to both students and parents. Enhanced lessons using Smart Board technology and computers. Promoted language development skills through reading and storytelling. Encouraged students to be understanding of others. Conducted small group and individual classroom activities with students based on differentiated learning needs. Education, Certifications, Endorements Bachelor of Arts : Psychology , December 2012 Georgian Court University － City , State GPA: Cum Laude Coursework in Psychology and Sociology Coursework in Intercultural and Group Communication Coursework in Educational Psychology NJ Teacher Certification : Elementary Education (K-6) , 2012 Georgian Court University － City , State Emphasis in Child Development Coursework in Professional Development in Reading Education in Reading training Technology in the classroom Honors: Cum Laude/ Dean's Scholar GPA: 3.61 Endorsement : Teacher of Students with Disabilities , 2012 Georgian Court University － City , State Coursework in Assessment and Instruction of Students with Disabilities Child and Early Adolescent Development Inclusive Education Associate of Arts : Education , 2009 Brookdale Community College － City , State Associate of Applied Science : Fashion Merchandising , 2007 Brookdale Community College － City , State Nicole Harrison Peters 732-513-7727 [email protected]

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME537133600" style=" padding-top:5px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_537133600_1_350680747" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="537133600FNAM1"> </span> <span> </span> <span class="field" id="537133600LNAM1"> INTERVENTION SPECIALIST TEACHER OF MATH AND LANGUAGE ARTS</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM537133602" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM537133602"> Objective</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_537133602_1_350680754" style=" padding-top:0px; "> <div class="field singlecolumn" id="537133602FRFM1"> <p align="LEFT"> To gain the position as the resource room teacher at Howell Township Public Schools. </p> </div> </div> </div> <div class="section" id="SECTION_HILT537133603" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT537133603"> Summary of Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_537133603_1_350683188" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="537133603SKC11"> <ul> <li> Demonstrated ability to design developmentally appropriate lessons and activities allowing integration of all learning styles.</li> <li> Highly educated in differentiated classrooms.</li> <li> Determined to maximize the educational achievement of each student.<font> </font> </li> <li> Trained in Developmental Reading Assessments, Common Core Standards, Standard Solutions, Wonders, Anti-Bullying.</li> </ul> </td> <td class="field twocol_2 charspace" id="537133603SKC21"> <ul> <li> Hard-working and organized.</li> <li> Knowledge and respect for all students and parental rights.</li> <li> Professional leadership and management skills.</li> <li> Excellent technology skills (Word, Powerpoint, Smart Notebook, Achieve3000).</li> <li> Dedicated to continuous professional development.</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR537133604" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR537133604"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_537133604_1_350680750" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="537133604JTIT1"> Intervention Specialist Teacher of Math and Language Arts</span> <br/> <span> <span class="jobdates" format="%B %Y" id="537133604JSTD1"> October 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="537133604EDDT1"> May 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="537133604COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="537133604JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="537133604JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="537133604JDES1" itemprop="description"> <ul> <li> Identified students with substantial academic difficulties through evaluation using Developmental Reading Assessments and consultation with staff members of referred students.</li> <li> Developed differentiated lessons plans, and selected appropriate instructional materials to reach individualized student goals.</li> <li> Developed and implemented creative lessons with clear objectives linked to the common core that incorporated differentiated instruction.</li> <li> Attended and gained knowledge at numerous in-services.</li> <li> Improved overall lexiles and test scores.</li> <li> Facilitated group lessons dependent on student reading levels determined by running record assessments.</li> <li> Evaluated student growth through progress monitoring of formal and informal assessments.</li> <li> Instructed students in accordance with schedules previously devised.</li> <li> Enhanced lessons using Smart Board technology and computers.<font> </font> </li> <li> Assessed on a regular basis, objectives students have set for themselves.</li> <li> Led a basic skills class of 5-7 students at a time out of 37.</li> <li> Conducted small group and individual classroom activities with students based on differentiated learning needs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_537133604_2_350709123" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="537133604JTIT2"> 2nd Grade Replacement Teacher</span> <br/> <span> <span class="jobdates" format="%B %Y" id="537133604JSTD2"> January 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="537133604EDDT2"> August 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="537133604COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="537133604JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="537133604JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="537133604JDES2" itemprop="description"> <ul> <li> implemented positive behavior management using the color system.</li> <li> Developed clear objectives for students and parents for all lessons and activities.</li> <li> Designed differentiated common core lesson plans and activities to meet the needs of all learners.</li> <li> Enhanced lessons using Smartboard technology, I-Pads, and computer lab.</li> <li> Assessed student growth through informal and formal assessments.</li> <li> Developed lessons in accordance to student reading levels determined by quarterly running record testing.</li> <li> Maintained positive collaboration and communication with parents through weekly newsletters, weekly student progress updates, emails, and conferences.</li> <li> Attended in-services and staff meetings, maintaining strong relationships with fellow staff and administrators.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_537133604_3_351020975" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="537133604JTIT3"> Student Teacher Grade 1 Inclusive Classroom</span> <br/> <span> <span class="jobdates" format="%B %Y" id="537133604JSTD3"> September 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="537133604EDDT3"> December 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="537133604COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="537133604JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="537133604JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="537133604JDES3" itemprop="description"> <ul> <li> Established and communicated clear objectives for all lessons, units and projects to both students and parents.</li> <li> Enhanced lessons using Smart Board technology and computers.</li> <li> Promoted language development skills through reading and storytelling.</li> <li> Encouraged students to be understanding of others.</li> <li> Conducted small group and individual classroom activities with students based on differentiated learning needs.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC537133605" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC537133605"> Education, Certifications, Endorements</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_537133605_1_350680752" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="537133605DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="537133605STUY1"> Psychology</span> <span> , </span> <span class="jobdates" id="537133605GRYR1"> December 2012</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="537133605SCHO1" itemprop="name"> Georgian Court University</span> <span> － </span> <span class="joblocation jobcity" id="537133605SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="537133605SSTA1"> State</span> <span class="joblocation jobstate" id="537133605SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="537133605GRPA1"> Cum Laude</span> </span> <span class="paddedline"> <span class="field" id="537133605FRFM1"> <ul> <li> Coursework in Psychology and Sociology</li> <li> Coursework in Intercultural and Group Communication</li> <li> Coursework in Educational Psychology</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_537133605_2_350715549" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="537133605DGRE2" itemprop="name"> NJ Teacher Certification</span> <span> : </span> <span class="programline" dependency="STUY" id="537133605STUY2"> Elementary Education (K-6)</span> <span> , </span> <span class="jobdates" id="537133605GRYR2"> 2012</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="537133605SCHO2" itemprop="name"> Georgian Court University</span> <span> － </span> <span class="joblocation jobcity" id="537133605SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="537133605SSTA2"> State</span> <span class="joblocation jobstate" id="537133605SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="537133605FRFM2"> <ul> <li> Emphasis in Child Development</li> <li> Coursework in Professional Development in Reading</li> <li> Education in Reading training</li> <li> Technology in the classroom</li> <li> Honors: Cum Laude/ Dean's Scholar</li> <li> GPA: 3.61</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_537133605_3_350717626" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="537133605DGRE3" itemprop="name"> Endorsement</span> <span> : </span> <span class="programline" dependency="STUY" id="537133605STUY3"> Teacher of Students with Disabilities</span> <span> , </span> <span class="jobdates" id="537133605GRYR3"> 2012</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="537133605SCHO3" itemprop="name"> Georgian Court University</span> <span> － </span> <span class="joblocation jobcity" id="537133605SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="537133605SSTA3"> State</span> <span class="joblocation jobstate" id="537133605SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="537133605FRFM3"> <ul> <li> Coursework in Assessment and Instruction of Students with Disabilities</li> <li> Child and Early Adolescent Development</li> <li> Inclusive Education</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_537133605_4_351020141" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="537133605DGRE4" itemprop="name"> Associate of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="537133605STUY4"> Education</span> <span> , </span> <span class="jobdates" id="537133605GRYR4"> 2009</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="537133605SCHO4" itemprop="name"> Brookdale Community College</span> <span> － </span> <span class="joblocation jobcity" id="537133605SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="537133605SSTA4"> State</span> <span class="joblocation jobstate" id="537133605SCNT4"> </span> </span> <span class="paddedline"> <span class="field" id="537133605FRFM4"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_537133605_5_351020384" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="537133605DGRE5" itemprop="name"> Associate of Applied Science</span> <span> : </span> <span class="programline" dependency="STUY" id="537133605STUY5"> Fashion Merchandising</span> <span> , </span> <span class="jobdates" id="537133605GRYR5"> 2007</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="537133605SCHO5" itemprop="name"> Brookdale Community College</span> <span> － </span> <span class="joblocation jobcity" id="537133605SCIT5"> City</span> <span> , </span> <span class="joblocation jobstate" id="537133605SSTA5"> State</span> <span class="joblocation jobstate" id="537133605SCNT5"> </span> </span> <span class="paddedline"> <span class="field" id="537133605FRFM5"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL537133609" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL537133609"> Nicole Harrison Peters</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_537133609_1_350680756" style=" padding-top:0px; "> <div class="field singlecolumn" id="537133609FRFM1"> <p align="LEFT"> 732-513-7727</p> <p align="LEFT"> [email protected]</p> </div> </div> </div> </div>

ARTS

ADJUNCT FACULTY, ZANVYL KREIGER SCHOOL OF ARTS AND SCIENCES, ADVANCED ACADEMIC PROGRAMS Profile Experienced Field Application Scientist with a unique balance of comprehensive, academic, wet-bench experience across all research sectors, a strategic understanding of scientific business including field marketing and technical sales, along with an ability to work alongside dynamic, intelligent teammates to close business for the team. Areas of Expertise Time and Territory Management  Molecular Biology Techniques  Assay Design/Development Presentation Skills DNA/RNA Sequencing PCR Cell Biology/Tissue Culture Data Analysis/Software  Product Specialist/FAS Experience February 2013 to December 2015 Company Name City , State Adjunct Faculty, Zanvyl Kreiger School of Arts and Sciences, Advanced Academic Programs Co-Designed and Lectured for 12-14 graduate students attending the High Throughput Screening (HTS) and Automation Lab Course Designed and executed 7 labs across the spectrum of detection chemistries commonly used in HTS labs throughout the semester Provided lectures on the complex physical chemistry principles of all reagents used in the HTS labs Helped educate graduate students on the unique techniques used in an HTS lab as well as the unique instrumentation, software analysis and experimental designs used in these settings Created quizzes, exams and a final comprehensive exam required for grading purposes as. November 2005 to Current Company Name City , State Senior Field Application Scientist/Product Specialist Member of a regional sales team in our Discovery and Analytical Solutions division of PerkinElmer that includes 3 account managers across PA, DE, MD,DC, VA, NC and SC Provide pre-sales and post-sales application support that will generate expected revenues in 2016 of $5.6 Million in the territory. Facilitate relational sales through field support in diverse scientific sectors including: Pharmaceutical, Industrial/Biotech, Government, Military, Academic and Pre-Clinical Labs Initiate scientific discussions to introduce and simplify PerkinElmer's high throughput screening reagents, consumables, multi-modal fluorescent plate readers and analysis software for complex small molecule, large molecule, basic biology and liquid-handling-aided, assay development projects Interact with users of PerkinElmer's detection chemistries to disseminate technical education to our researcher community through various platforms such as live seminars, webinars, conference calls and individual protocol reviews. Collaborate with scientists on the bench for comprehensive, proof-of-concept, wet lab demonstrations of our Alpha, LANCE, DELFIA and Luminescence chemistries in 96, 384 or 1536 well plates in our multimodal plate readers Advise users on the proper experimental (assay) design, provide valuable expertise in constructing matrices for assay development, help construct efficient protocol workflows and assist with rational data analysis for conclusive results or necessary troubleshooting next steps Design and execute offsite, internal, applications and instrument trainings for Sales Specialist as well as FAS Gather and organize customer feedback from the field for distribution among the appropriate internal organizations such as Field Marketing, Strategic Marketing, R & D, Reagent Manufacturing and Instrument Manufacturing Acted on specific customer feedback and applied my background in molecular biology, virology, cell biology and immunology to work with R & D internally to troubleshoot a field issue, design an assay or push a commercial kit idea to provide users with more relevant reagent solutions based on our detection chemistries. February 2000 to November 2005 Company Name City , State PCR/SDS/Genomic Assays/SPS Technical Application Specialist Provide technical recommendations on applicable Applied Biosystems product lines to internal and external customers through several different formats, telephone, email, voice-mail, or in person Act as a liaison between the product group, sales, service and our customers to add value to our offerings through pre-sales, post-sales, service calls and internal interactions Maintain leadership role in managing and communicating Sample Preparation Systems information to our TAS group Conduct training seminars on Sample Preparation Systems (SPS), PCR, SDS and Real Time instrumentation, chemistry and theory for education of the entire AB Support Organization, Sales and external customers Contribute concise sales trainings/support, small staff trainings, and internal colleague interactions to preserve the continuity of the AB message across the organization Create and edit support documentation, FAQs, tutorials and instructions as help for customers using AB products, resources and theories Train new hires, with critical introductory information, necessary for the knowledge base of a strong TAS. Help to update colleagues with new product or theoretical information as we constantly expand our knowledge base Other Responsibilities: Lab Monitor (trainings/Demos), Lab Safety Officer, Administrative duties for TAS group. August 1995 to February 2000 Company Name City , State Biologist Constructed a full-length consensus clone of GB Virus B (GBV-B), an animal virus genetically and clinically related to the human Hepatitis C Virus Used nested RT-PCR to obtain viral cDNA from a serum pool chosen as the GBV-B cloning source. Discovered novel sequence at the 3' end of the GBV-B genome by a combination of 5' RACE and RNA-ligase mediated RNA circularization PCR methods and proved that it was critical for infection. Evaluated viral titers in vivo by nested RT-PCR (5). Constructed an infectious GBV- B clone, pGBB. Contributed analyzed RT-PCR data to support the current argument that HGV (or GBV-C) was not a hepatitis virus with clinically relevant disease. Discovered valuable information about the viability of GB Virus A (GBV-A) and GB Virus B (GBV-B), monkey viruses, to serve as surrogate models for studying their relationship to HCV. Performed computer analysis on RNA structures (in-house software) and DNA sequences, using GCG Wisconsin Package, (analysis software), for determining the 5' and 3' ends of the GBV-B genome. Created written guidelines for standard laboratory procedures in a Clean Room environment. Trained experienced technical personnel to use standard appropriate molecular protocols for contamination control and safety. Developed professional relationships with internal and external vendors for cost effective procurement of critical supplies and perishable reagents. July 1992 to August 1995 Company Name City , State Research Assistant II Assembled HIV retroviral vectors for using common cloning methodologies. Transfected cloned HIV DNA into mammalian cell lines testing HIV gene expression Tested RNA transcription and DNA integration by Northern blot and Southern blot. Applied cell culture techniques to maintain and prepare cell lines for viral studies. Analyzed specific transfected cell lines for syncytium formation as a marker of in vitro HIV infection Performed DNA sequence data analysis using an ABI 373 A automated sequencer Synthesized the necessary primers using the oligonucleotide synthesizer ABI 394 Analyzed data using DNA sequence analysis software as well as Sequencer software Contributed molecular biology assistance to scientists studying HIV and SIV infection. March 1989 to July 1992 Company Name City , State Process Development Associate Performed microbiological screening to elucidate proteins with commercial value. Conducted chemiluminescent, spectrophotometric assays for protease activity to evaluate novel proteins for further processing. Conducted checks for bacterial pH, aeration, glucose levels, and enzyme production Operated 10-1000 L fermenters for production of marketable biologicals. Performed DNA sequencing analysis, gas chromatography, protein column chromatography, protein precipitation and enzyme assays as quality controls for biologicals produced in pilot scale. Education 2002 Johns Hopkins University City , State Biotechnology Biotechnology 1988 East Carolina University City , State Bachelor of Science : Biotechnology Biotechnology Interests 30 years of youth sports service including: Co-Director of K-2 league, Coaching (ages K- 8) Basketball, Baseball, Football Tee-Ball and Soccer *Elected to Mother Seton Parish Council (June 2003) *Appointed to St. Paul's Parish Council (June 2012) *2nd Degree Member of Knights of Columbus *Board Member of St. Ann's CYO Affiliations Member: SLAS (Society for Lab Automation and Screening) Member: LRIG (Laboratory Robotics Interest Group) Additional Information Community Service (Washington Metropolitan Area): 17 years of youth sports service including: Co-Director of K-2 league, Coaching (ages K- 8) Basketball, Baseball, Tee-Ball and Soccer Elected to Mother Seton Parish Council (June 2003) 2nd Degree Member of Knights of Columbus Board Member of St. Ann's CYO Skills Virology, molecular biology, cell culture techniques, chemistry, data analysis, DNA sequencing, scientific writing, molecular biology techniques, Real Time PCR, RT-PCR,  sample preparation, assay design, assay development,  assay troubleshooting, scientific presentations, seminars, strategic marketing, leadership, sales, time and territory management

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME860282520" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_860282520_1_562285431" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="860282520FNAM1"> </span> <span> </span> <span class="field" id="860282520LNAM1"> ADJUNCT FACULTY, ZANVYL KREIGER SCHOOL OF ARTS AND SCIENCES, ADVANCED ACADEMIC PROGRAMS</span> </div> </div> </div> <div class="section" id="SECTION_SUMM860282522" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM860282522"> Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_860282522_1_562287204" style=" padding-top:0px; "> <div class="field singlecolumn" id="860282522FRFM1"> Experienced Field Application Scientist with a unique balance of comprehensive, academic, wet-bench experience across all research sectors, a strategic understanding of scientific business including field marketing and technical sales, along with an ability to work alongside dynamic, intelligent teammates to close business for the team.</div> </div> </div> <div class="section" id="SECTION_HILT860282523" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT860282523"> Areas of Expertise</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_860282523_1_562287511" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="860282523SKC11"> <ul> <li> Time and Territory Management </li> <li> Molecular Biology Techniques </li> <li> Assay Design/Development</li> <li> Presentation Skills</li> </ul> </td> <td class="field twocol_2" id="860282523SKC21"> <ul> <li> DNA/RNA Sequencing</li> <li> PCR</li> <li> Cell Biology/Tissue Culture</li> <li> Data Analysis/Software </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR860282524" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR860282524"> Product Specialist/FAS Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_860282524_1_562285435" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="860282524JSTD1"> February 2013</div> <div> to </div> <div class="jobdates" format="%B %Y" id="860282524EDDT1"> December 2015</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="860282524COMP1" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="860282524JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="860282524JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="860282524JTIT1"> Adjunct Faculty, Zanvyl Kreiger School of Arts and Sciences, Advanced Academic Programs</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="860282524JDES1" itemprop="description"> <ul> <li> Co-Designed and Lectured for 12-14 graduate students attending the High Throughput Screening (HTS) and Automation Lab Course </li> <li> Designed and executed 7 labs across the spectrum of detection chemistries commonly used in HTS labs throughout the semester </li> <li> Provided lectures on the complex physical chemistry principles of all reagents used in the HTS labs Helped educate graduate students on the unique techniques used in an HTS lab as well as the unique instrumentation, software analysis and experimental designs used in these settings </li> <li> Created quizzes, exams and a final comprehensive exam required for grading purposes as.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_860282524_2_562285434" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="860282524JSTD2"> November 2005</div> <div> to </div> <div class="jobdates" format="%B %Y" id="860282524EDDT2"> Current</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="860282524COMP2" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="860282524JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="860282524JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="860282524JTIT2"> Senior Field Application Scientist/Product Specialist</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="860282524JDES2" itemprop="description"> <ul> <li> Member of a regional sales team in our Discovery and Analytical Solutions division of PerkinElmer that includes 3 account managers across PA, DE, MD,DC, VA, NC and SC </li> <li> Provide pre-sales and post-sales application support that will generate expected revenues in 2016 of $5.6 Million in the territory.</li> <li> Facilitate relational sales through field support in diverse scientific sectors including: Pharmaceutical, Industrial/Biotech, Government, Military, Academic and Pre-Clinical Labs </li> <li> Initiate scientific discussions to introduce and simplify PerkinElmer's high throughput screening reagents, consumables, multi-modal fluorescent plate readers and analysis software for complex small molecule, large molecule, basic biology and liquid-handling-aided, assay development projects </li> <li> Interact with users of PerkinElmer's detection chemistries to disseminate technical education to our researcher community through various platforms such as live seminars, webinars, conference calls and individual protocol reviews.</li> <li> Collaborate with scientists on the bench for comprehensive, proof-of-concept, wet lab demonstrations of our Alpha, LANCE, DELFIA and Luminescence chemistries in 96, 384 or 1536 well plates in our multimodal plate readers </li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li> Advise users on the proper experimental (assay) design, provide valuable expertise in constructing matrices for assay development, help construct efficient protocol workflows and assist with rational data analysis for conclusive results or necessary troubleshooting next steps </li> <li> Design and execute offsite, internal, applications and instrument trainings for Sales Specialist as well as FAS </li> <li> Gather and organize customer feedback from the field for distribution among the appropriate internal organizations such as Field Marketing, Strategic Marketing, R &amp; D, Reagent Manufacturing and Instrument Manufacturing </li> <li> Acted on specific customer feedback and applied my background in molecular biology, virology, cell biology and immunology to work with R &amp; D internally to troubleshoot a field issue, design an assay or push a commercial kit idea to provide users with more relevant reagent solutions based on our detection chemistries.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_860282524_3_562285436" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="860282524JSTD3"> February 2000</div> <div> to </div> <div class="jobdates" format="%B %Y" id="860282524EDDT3"> November 2005</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="860282524COMP3" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="860282524JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="860282524JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="860282524JTIT3"> PCR/SDS/Genomic Assays/SPS Technical Application Specialist</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="860282524JDES3" itemprop="description"> <ul> <li> Provide technical recommendations on applicable Applied Biosystems product lines to internal and external customers through several different formats, telephone, email, voice-mail, or in person </li> <li> Act as a liaison between the product group, sales, service and our customers to add value to our offerings through pre-sales, post-sales, service calls and internal interactions </li> <li> Maintain leadership role in managing and communicating Sample Preparation Systems information to our TAS group </li> <li> Conduct training seminars on Sample Preparation Systems (SPS), PCR, SDS and Real Time instrumentation, chemistry and theory for education of the entire AB Support Organization, Sales and external customers </li> <li> Contribute concise sales trainings/support, small staff trainings, and internal colleague interactions to preserve the continuity of the AB message across the organization </li> <li> Create and edit support documentation, FAQs, tutorials and instructions as help for customers using AB products, resources and theories </li> <li> Train new hires, with critical introductory information, necessary for the knowledge base of a strong TAS.</li> <li> Help to update colleagues with new product or theoretical information as we constantly expand our knowledge base Other Responsibilities: Lab Monitor (trainings/Demos), Lab Safety Officer, Administrative duties for TAS group.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_860282524_4_562285437" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="860282524JSTD4"> August 1995</div> <div> to </div> <div class="jobdates" format="%B %Y" id="860282524EDDT4"> February 2000</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="860282524COMP4" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="860282524JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="860282524JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="860282524JTIT4"> Biologist</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="860282524JDES4" itemprop="description"> <ul> <li> Constructed a full-length consensus clone of GB Virus B (GBV-B), an animal virus genetically and clinically related to the human Hepatitis C Virus Used nested RT-PCR to obtain viral cDNA from a serum pool chosen as the GBV-B cloning source.</li> <li> Discovered novel sequence at the 3' end of the GBV-B genome by a combination of 5' RACE and RNA-ligase mediated RNA circularization PCR methods and proved that it was critical for infection.</li> <li> Evaluated viral titers in vivo by nested RT-PCR (5).</li> <li> Constructed an infectious GBV- B clone, pGBB.</li> <li> Contributed analyzed RT-PCR data to support the current argument that HGV (or GBV-C) was not a hepatitis virus with clinically relevant disease.</li> <li> Discovered valuable information about the viability of GB Virus A (GBV-A) and GB Virus B (GBV-B), monkey viruses, to serve as surrogate models for studying their relationship to HCV.</li> <li> Performed computer analysis on RNA structures (in-house software) and DNA sequences, using GCG Wisconsin Package, (analysis software), for determining the 5' and 3' ends of the GBV-B genome.</li> <li> Created written guidelines for standard laboratory procedures in a Clean Room environment.</li> <li> Trained experienced technical personnel to use standard appropriate molecular protocols for contamination control and safety.</li> <li> Developed professional relationships with internal and external vendors for cost effective procurement of critical supplies and perishable reagents.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_860282524_5_562285438" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="860282524JSTD5"> July 1992</div> <div> to </div> <div class="jobdates" format="%B %Y" id="860282524EDDT5"> August 1995</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="860282524COMP5" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="860282524JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="860282524JSTA5" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="860282524JTIT5"> Research Assistant II</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="860282524JDES5" itemprop="description"> <ul> <li> Assembled HIV retroviral vectors for using common cloning methodologies.</li> <li> Transfected cloned HIV DNA into mammalian cell lines testing HIV gene expression Tested RNA transcription and DNA integration by Northern blot and Southern blot.</li> <li> Applied cell culture techniques to maintain and prepare cell lines for viral studies.</li> <li> Analyzed specific transfected cell lines for syncytium formation as a marker of in vitro HIV infection Performed DNA sequence data analysis using an ABI 373 A automated sequencer Synthesized the necessary primers using the oligonucleotide synthesizer ABI 394 Analyzed data using DNA sequence analysis software as well as Sequencer software Contributed molecular biology assistance to scientists studying HIV and SIV infection.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_860282524_6_562285439" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="dates_wrapper"> <div class="jobdates" format="%B %Y" id="860282524JSTD6"> March 1989</div> <div> to </div> <div class="jobdates" format="%B %Y" id="860282524EDDT6"> July 1992</div> </div> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" dependency="COMP+JCIT|JSTA" id="860282524COMP6" itemprop="name"> Company Name</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="860282524JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="860282524JSTA6" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobtitle" id="860282524JTIT6"> Process Development Associate</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="860282524JDES6" itemprop="description"> <ul> <li> Performed microbiological screening to elucidate proteins with commercial value.</li> <li> Conducted chemiluminescent, spectrophotometric assays for protease activity to evaluate novel proteins for further processing.</li> <li> Conducted checks for bacterial pH, aeration, glucose levels, and enzyme production Operated 10-1000 L fermenters for production of marketable biologicals.</li> <li> Performed DNA sequencing analysis, gas chromatography, protein column chromatography, protein precipitation and enzyme assays as quality controls for biologicals produced in pilot scale.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC860282525" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC860282525"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_860282525_1_562285440" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="dates_wrapper"> <span class="jobdates" id="860282525GRYR1"> 2002</span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="860282525SCHO1" itemprop="name"> Johns Hopkins University</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="860282525SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="860282525SSTA1"> State</span> <span class="joblocation jobstate" id="860282525SCNT1"> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="860282525DGRE1" itemprop="name"> </span> <span class="programline" id="860282525STUY1"> Biotechnology</span> </span> <span class="paddedline"> <span class="field" id="860282525FRFM1"> Biotechnology</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_860282525_2_562285441" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="dates_wrapper"> <span class="jobdates" id="860282525GRYR2"> 1988</span> </div> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="860282525SCHO2" itemprop="name"> East Carolina University</span> <span class="statesWrapper"> <span class="joblocation jobcity" id="860282525SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="860282525SSTA2"> State</span> <span class="joblocation jobstate" id="860282525SCNT2"> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="860282525DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="860282525STUY2"> Biotechnology</span> </span> <span class="paddedline"> <span class="field" id="860282525FRFM2"> Biotechnology</span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR860282527" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR860282527"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_860282527_1_562285442" style=" padding-top:0px; "> <div class="field singlecolumn" id="860282527FRFM1"> 30 years of youth sports service including: Co-Director of K-2 league, Coaching (ages K- 8) Basketball, Baseball, Football Tee-Ball and Soccer *Elected to Mother Seton Parish Council (June 2003) *Appointed to St. Paul's Parish Council (June 2012) *2nd Degree Member of Knights of Columbus *Board Member of St. Ann's CYO</div> </div> </div> <div class="section" id="SECTION_AFIL860282526" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL860282526"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_860282526_1_562289959" style=" padding-top:0px; "> <div class="field singlecolumn" id="860282526FRFM1"> <div> Member: SLAS (Society for Lab Automation and Screening)</div> <div> Member: LRIG (Laboratory Robotics Interest Group)</div> </div> </div> </div> <div class="section" id="SECTION_ADDI860282529" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI860282529"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_860282529_1_562285444" style=" padding-top:0px; "> <div class="field singlecolumn" id="860282529FRFM1"> <ul> <li> Community Service (Washington Metropolitan Area): 17 years of youth sports service including: Co-Director of K-2 league, Coaching (ages K- 8) Basketball, Baseball, Tee-Ball and Soccer Elected to Mother Seton Parish Council (June 2003) 2nd Degree Member of Knights of Columbus Board Member of St. Ann's CYO </li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL860282528" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL860282528"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_860282528_1_562285443" style=" padding-top:0px; "> <div class="field singlecolumn" id="860282528FRFM1"> Virology, molecular biology, cell culture techniques, chemistry, data analysis, DNA sequencing, scientific writing, molecular biology techniques, Real Time PCR, RT-PCR,  sample preparation, assay design, assay development,  assay troubleshooting, scientific presentations, seminars, strategic marketing, leadership, sales, time and territory management</div> </div> </div> </div>

ARTS

COORDINATOR OF STUDENT PERSONNEL SERVICES Professional Summary I am an experienced, engaging and dynamic leader seeking an opportunity for growth within CCISD's Student Personnel Services Department. I consistently demonstrate effective communication, public relations, and interpersonal skills and maintain a personal expectation for positive, customer-service-driven, interactions with all students, parents, faculty/staff, and community stakeholders. I possess excellent organizational skills as well as the ability to maintain emotional control under stress and to work with frequent interruptions. Skills Project management Conflict resolution Process implementation Self-motivated Strong verbal communication Extremely organized Work History Company Name Coordinator of Student Personnel Services // City , State // July 2015 to Current Director of Student Personnel Services, Suzanne Thomas (281) 284-0175 I lead the Clear Falls High School counseling team to cooperatively plan, implement, and evaluate campus programs and activities consistent with CCISD's expectations for a comprehensive counseling and guidance program. I serve as a resource for students, parents, teachers, counselors, administrators and community groups with the goal of maximizing each student's personal growth and potential. It is my primary responsibility to lead the campus counseling team to consistently provide: proactive, developmentally appropriate personal and group counseling effective crisis management timely access to community health and human services agencies solid academic guidance for high school and post-secondary planning relevant college and career investigations Other responsibilities unique to the position include the coordination of: campus registration events, including course selection, verification, and final scheduling dual credit enrollment Advanced Placement, SAT and ACT testing student and parent information meetings college and career information programs campus academic awards programs campus commencement ceremony staging and program I am also tasked with the supervision of the campus counseling team members and support staff and management of the department's annual budget. Company Name Lead Counselor/Director of College Counseling // City , State // March 2010 to June 2015 Company Name Counselor // City , State // August 2006 to March 2010 Grades 9 - 12, Friendswood High School. Company Name English Language Arts Teacher // City , State // August 2002 to June 2006 Grade 7, Webster/Westbrook Intermediate School. Principal, Bill Daws/Principal, Marlene Skiba. As a professional educator at a middle school, I pledged to provide my students with a safe and secure classroom, to lead my students through an exploration of traditional and current literature, and to coach my students to develop the critical thinking skills characteristic of an empowered and informed life-long learner. To meet these goals, I developed and facilitated lessons, evaluated written assignments, accommodated or modified instruction and assignments for students with special services, and conferenced with students and parents. I also served as the 7th grade team lead. Company Name English Language Arts Teacher // City , State // January 2002 to June 2002 Grades 9 - 12, Ed White Memorial High School. As a professional educator at an alternative high school, I pledged to assist at-risks teens with an opportunity to recover failed course work, regain confidence in their abilities as a capable learner, and refine their personal expectations for future academic success within a safe and secure classroom. To meet these goals, I developed and facilitated lessons, evaluated written assignments, accommodated or modified instruction and assignments for students with special services, and conferenced with students and parents. At the time, this was a small school with an inexperienced faculty, and I served as the TAAS coordinator for the high school for the February test dates. Company Name Administrative Assistant // City , State // July 2001 to November 2001 As the office manager for Clements Certified Consultants, I provided exceptional customer service relations for all clients for the duration of their legal needs. To meet this goal, I maintained correspondence with four unique law firms through phone calls, e-mails, and facsimiles, filed all legal documents from pleadings to evidence for approximately 45 clients, generated monthly billing statements, and prepared various legal documents. Company Name English Language Arts Teacher // City , State // August 2000 to June 2001 As a professional educator at a traditional high school, I pledged to provide my students with a safe and secure classroom, to lead my students through an exploration of traditional and current literature, and to coach my students to develop the critical thinking skills characteristic of an empowered and informed life-long learner. To meet these goals, I developed and facilitated lessons, evaluated written assignments, accommodated or modified instruction and assignments for students with special services, and conferenced with students and parents. Skills academic, advisement, billing, budget, coach, community health, counselor, Counseling, credit, crisis intervention, crisis management, critical thinking, clients, customer service, Educator, English, instruction, team lead, law, legal, legal documents, Director, meetings, access, office manager, Personnel, SAT, scheduling, supervision, phone, unique, written Education Master of Science - Counseling University of Houston Clear // City , State // 2006 Counseling Certified in School Counseling (EC-12) by the Texas State Board for Educator Certification - Bachelor of Arts - English and History Texas Tech University // City , State // 2000 English and History Graduated Summa Cum Laude Certified in English and History (6-12) by the Texas State Board for Educator Certification -

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1073095043" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1073095043_1_719746290"> <div class="name" itemprop="name"> <span class="field" id="1073095043FNAM1"> </span> <span> </span> <span class="field" id="1073095043LNAM1"> COORDINATOR OF STUDENT PERSONNEL SERVICES</span> </div> </div> </div> <div class="section smryWrap" id="SECTION_SUMM1073095045" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1073095045"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1073095045_1_719746292"> <div class="field singlecolumn" id="1073095045FRFM1"> <p> I am an experienced, engaging and dynamic leader seeking an opportunity for growth within CCISD's Student Personnel Services Department. I consistently demonstrate effective communication, public relations, and interpersonal skills and maintain a personal expectation for positive, customer-service-driven, interactions with all students, parents, faculty/staff, and community stakeholders. I possess excellent organizational skills as well as the ability to maintain emotional control under stress and to work with frequent interruptions.</p> </div> </div> </div> <div class="section" id="SECTION_HILT1073095046" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1073095046"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1073095046_1_719746293"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1073095046SKC11"> <ul> <li> Project management</li> <li> Conflict resolution</li> <li> Process implementation</li> </ul> </td> <td class="field twocol_2" id="1073095046SKC21"> <ul> <li> Self-motivated</li> <li> Strong verbal communication</li> <li> Extremely organized</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR1073095047" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1073095047"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1073095047_1_719746294" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="1073095047COMP1" itemprop="name"> Company Name</span> </span> <span class="paddedline grayItl" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="1073095047JTIT1"> Coordinator of Student Personnel Services</span> <span class="septrSpace"> //</span> <span class="joblocation" id="1073095047JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation" id="1073095047JSTA1" itemprop="addressRegion"> State</span> <span class="septrSpace"> //</span> <span class="jobdates" format="%B %Y" id="1073095047JSTD1"> July 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1073095047EDDT1"> Current</span> </span> <span class="jobline" id="1073095047JDES1" itemprop="description"> <ul> <li> Director of Student Personnel Services, Suzanne Thomas (281) 284-0175 I lead the Clear Falls High School counseling team to cooperatively plan, implement, and evaluate campus programs and activities consistent with CCISD's expectations for a comprehensive counseling and guidance program.</li> <li> I serve as a resource for students, parents, teachers, counselors, administrators and community groups with the goal of maximizing each student's personal growth and potential.</li> <li> It is my primary responsibility to lead the campus counseling team to consistently provide: proactive, developmentally appropriate personal and group counseling effective crisis management timely access to community health and human services agencies solid academic guidance for high school and post-secondary planning relevant college and career investigations Other responsibilities unique to the position include the coordination of: campus registration events, including course selection, verification, and final scheduling dual credit enrollment Advanced Placement, SAT and ACT testing student and parent information meetings college and career information programs campus academic awards programs campus commencement ceremony staging and program I am also tasked with the supervision of the campus counseling team members and support staff and management of the department's annual budget.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1073095047_2_719746295" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="1073095047COMP2" itemprop="name"> Company Name</span> </span> <span class="paddedline grayItl" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="1073095047JTIT2"> Lead Counselor/Director of College Counseling</span> <span class="septrSpace"> //</span> <span class="joblocation" id="1073095047JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation" id="1073095047JSTA2" itemprop="addressRegion"> State</span> <span class="septrSpace"> //</span> <span class="jobdates" format="%B %Y" id="1073095047JSTD2"> March 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1073095047EDDT2"> June 2015</span> </span> <span class="jobline" id="1073095047JDES2" itemprop="description"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1073095047_3_719746296" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="1073095047COMP3" itemprop="name"> Company Name</span> </span> <span class="paddedline grayItl" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="1073095047JTIT3"> Counselor</span> <span class="septrSpace"> //</span> <span class="joblocation" id="1073095047JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation" id="1073095047JSTA3" itemprop="addressRegion"> State</span> <span class="septrSpace"> //</span> <span class="jobdates" format="%B %Y" id="1073095047JSTD3"> August 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1073095047EDDT3"> March 2010</span> </span> <span class="jobline" id="1073095047JDES3" itemprop="description"> <ul> <li> Grades 9 - 12, Friendswood High School.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1073095047_4_719746297" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="1073095047COMP4" itemprop="name"> Company Name</span> </span> <span class="paddedline grayItl" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="1073095047JTIT4"> English Language Arts Teacher</span> <span class="septrSpace"> //</span> <span class="joblocation" id="1073095047JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation" id="1073095047JSTA4" itemprop="addressRegion"> State</span> <span class="septrSpace"> //</span> <span class="jobdates" format="%B %Y" id="1073095047JSTD4"> August 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1073095047EDDT4"> June 2006</span> </span> <span class="jobline" id="1073095047JDES4" itemprop="description"> <ul> <li> Grade 7, Webster/Westbrook Intermediate School.</li> <li> Principal, Bill Daws/Principal, Marlene Skiba.</li> <li> As a professional educator at a middle school, I pledged to provide my students with a safe and secure classroom, to lead my students through an exploration of traditional and current literature, and to coach my students to develop the critical thinking skills characteristic of an empowered and informed life-long learner.</li> <li> To meet these goals, I developed and facilitated lessons, evaluated written assignments, accommodated or modified instruction and assignments for students with special services, and conferenced with students and parents.</li> <li> I also served as the 7th grade team lead.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1073095047_5_719746298" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="1073095047COMP5" itemprop="name"> Company Name</span> </span> <span class="paddedline grayItl" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="1073095047JTIT5"> English Language Arts Teacher</span> <span class="septrSpace"> //</span> <span class="joblocation" id="1073095047JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation" id="1073095047JSTA5" itemprop="addressRegion"> State</span> <span class="septrSpace"> //</span> <span class="jobdates" format="%B %Y" id="1073095047JSTD5"> January 2002</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1073095047EDDT5"> June 2002</span> </span> <span class="jobline" id="1073095047JDES5" itemprop="description"> <ul> <li> Grades 9 - 12, Ed White Memorial High School.</li> <li> As a professional educator at an alternative high school, I pledged to assist at-risks teens with an opportunity to recover failed course work, regain confidence in their abilities as a capable learner, and refine their personal expectations for future academic success within a safe and secure classroom.</li> <li> To meet these goals, I developed and facilitated lessons, evaluated written assignments, accommodated or modified instruction and assignments for students with special services, and conferenced with students and parents.</li> <li> At the time, this was a small school with an inexperienced faculty, and I served as the TAAS coordinator for the high school for the February test dates.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1073095047_6_719746299" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="1073095047COMP6" itemprop="name"> Company Name</span> </span> <span class="paddedline grayItl" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="1073095047JTIT6"> Administrative Assistant</span> <span class="septrSpace"> //</span> <span class="joblocation" id="1073095047JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation" id="1073095047JSTA6" itemprop="addressRegion"> State</span> <span class="septrSpace"> //</span> <span class="jobdates" format="%B %Y" id="1073095047JSTD6"> July 2001</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1073095047EDDT6"> November 2001</span> </span> <span class="jobline" id="1073095047JDES6" itemprop="description"> <ul> <li> As the office manager for Clements Certified Consultants, I provided exceptional customer service relations for all clients for the duration of their legal needs.</li> <li> To meet this goal, I maintained correspondence with four unique law firms through phone calls, e-mails, and facsimiles, filed all legal documents from pleadings to evidence for approximately 45 clients, generated monthly billing statements, and prepared various legal documents.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1073095047_7_719746300" itemscope="" itemtype="https://schema.org/Organization"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="1073095047COMP7" itemprop="name"> Company Name</span> </span> <span class="paddedline grayItl" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="1073095047JTIT7"> English Language Arts Teacher</span> <span class="septrSpace"> //</span> <span class="joblocation" id="1073095047JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation" id="1073095047JSTA7" itemprop="addressRegion"> State</span> <span class="septrSpace"> //</span> <span class="jobdates" format="%B %Y" id="1073095047JSTD7"> August 2000</span> <span> to </span> <span class="jobdates" format="%B %Y" id="1073095047EDDT7"> June 2001</span> </span> <span class="jobline" id="1073095047JDES7" itemprop="description"> <ul> <li> As a professional educator at a traditional high school, I pledged to provide my students with a safe and secure classroom, to lead my students through an exploration of traditional and current literature, and to coach my students to develop the critical thinking skills characteristic of an empowered and informed life-long learner.</li> <li> To meet these goals, I developed and facilitated lessons, evaluated written assignments, accommodated or modified instruction and assignments for students with special services, and conferenced with students and parents.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL1073095048" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1073095048"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1073095048_1_719746301"> <div class="field singlecolumn" id="1073095048FRFM1"> academic, advisement, billing, budget, coach, community health, counselor, Counseling, credit, crisis intervention, crisis management, critical thinking, clients, customer service, Educator, English, instruction, team lead, law, legal, legal documents, Director, meetings, access, office manager, Personnel, SAT, scheduling, supervision, phone, unique, written</div> </div> </div> <div class="section" id="SECTION_EDUC1073095049" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1073095049"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1073095049_1_719746302" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1073095049DGRE1" itemprop="name"> Master of Science</span> <span> - </span> <span class="programline" id="1073095049STUY1"> Counseling</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1073095049SCHO1" itemprop="name"> University of Houston Clear</span> <span class="septrSpace"> //</span> <span class="joblocation jobcity" id="1073095049SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1073095049SSTA1"> State</span> <span> </span> <span class="septrSpace"> //</span> <span class="jobdates" id="1073095049GRYR1"> 2006</span> </span> <span class="field" id="1073095049FRFM1"> Counseling</span> </div> </div> <div class="paragraph" id="PARAGRAPH_1073095049_2_719746303" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1073095049DGRE2" itemprop="name"> Certified in School Counseling (EC-12) by the Texas State Board for Educator Certification</span> <span> - </span> <span class="programline" id="1073095049STUY2"> </span> </span> <span class="field" id="1073095049FRFM2"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1073095049_3_719746304" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1073095049DGRE3" itemprop="name"> Bachelor of Arts</span> <span> - </span> <span class="programline" id="1073095049STUY3"> English and History</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1073095049SCHO3" itemprop="name"> Texas Tech University</span> <span class="septrSpace"> //</span> <span class="joblocation jobcity" id="1073095049SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="1073095049SSTA3"> State</span> <span> </span> <span class="septrSpace"> //</span> <span class="jobdates" id="1073095049GRYR3"> 2000</span> </span> <span class="field" id="1073095049FRFM3"> English and History Graduated Summa Cum Laude</span> </div> </div> <div class="paragraph" id="PARAGRAPH_1073095049_4_719746305" itemscope="" itemtype="https://schema.org/EducationalOrganization"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1073095049DGRE4" itemprop="name"> Certified in English and History (6-12) by the Texas State Board for Educator Certification</span> <span> - </span> <span class="programline" id="1073095049STUY4"> </span> </span> <span class="field" id="1073095049FRFM4"> </span> </div> </div> </div> </div>

ARTS

ASSISTANT PRINCIPAL Summary Educational Administration Assistant Principal with 12 years in education and exceptional people skills. Create and monitor a positive safe school cultural environment that ensures growth of both students and staff.  Inspire motivation to learn, skilled at building secure relationships between communities, parents, students and teachers.   Core Qualifications COMPUTER PROFICIENCY Microsoft Office Suite Adobe: InDesign Adobe Photoshop Adobe Illustrator CAD Quark Xpress Prezi Goggle Share Documents MENTOR EXPERIENCE 10 years mentor experience: students and teachers Motivating students ​Behavior Modification Learning style assessment Building Relations Goal Setting Team Building Problem Solver Professional Experience Assistant Principal 08/2013 to Current Company Name City , State Supervise Staff Coordinate substitute schedule, facilitate sub placement Supervise and monitor staff attendance Assist in staffing highly qualified teachers -(interview prospective candidates) Assist Principal with developing staff meetings Coordinate staff development Conduct staff observations and conferences Assist principal with team building Generate staff warnings Supervise and assign staff duties Counseling Serve as student mentor and counselor when academic problems and personal adjustments arise, arrange meetings with guardians to reach solutionsAdvise  teachers and parents of counseling referral process.  Foster student- teacher relationships Advise staff of implementing classroom management strategies Liaison for school counseling services (DePelchin) Parent Communication Regularly meet with parents to discuss student issues and course weakness areas. Inform parents of school events or school closures Liaison for parent teacher conferences, student discipline policies and teacher student conferences PTO Liaison Design School Newsletters Authorize school reaches (broadcast communication) Plan Development Plan, coordinate, and supervise after school activities plus clubs  Create Staff Directory Create Teacher's Manual Ensure district polices and procedures are implemented Initiate and supervise at risk Student (Mentor Program)  Supervise plus coordinate award ceremonies, athletic events, graduations, field trips and fundraisers School Safety Coordinate school wide climate and culture training modules  Conduct Health and Safety Meetings Supervise Health Safety Coordinate inter department training for Crises Prevention Intervention (CPI) Coordinate building inspections, ensure building permits are current I nspect fire extinguishers Implement district student discipline policies  procedure Generate and Implement Emergency Operations Plan Conduct monthly fire and safety drills Supervise  mandated state required safety training (Required Reporting Child Abuse) Art Teacher 08/2007 to 07/2013 Company Name City , State Art Teacher Taught art grades 6-8, collaborated with staff, Administration and V.I.P.S. (Volunteer Parents) to support school events. Facilitated activities that developed students physical,  emotional and social growth. Fine Arts Director 08/2001 to 07/2007 Company Name City , State Teacher Taught art grades 6-12. Fine Arts Director Developed and reviewed Fine Arts curriculum Facilitated training for Fine Arts teachers(Music and Visual Arts) Established  and coordinated Professional Development for the Harmony's Fine Arts regional and statewide training. Supervised, evaluated and Mentor teachers. Proposed and collaborated with teachers plus administration in devising strategies for school competitions and events: international, national, state and local level. ​ Sponsored field trips National and International ( traveled with students and staff internationally and chaperoned students (Turkey, Germany, France and Holland) ​ Assisted with grant writing ​ Prepared recommendations for students plus staff ​ Initiated  and implemented fundraisers  ​ Guided 12th grade students as an adviser ​ Sponsored after school art clubs Managed school wide festivals, in addition to Multicultural events. Education and Training Educational Administration 2011 Prairie View A & M University City , State , US Member of the Texas A & M University System Prairie View Texas Masters of Education – Educational Administration Educational Leadership and Counseling Graduated Summa Cum Laude 4.0 GPA Bachelor of Science : Industrial Design Technology Wentworth Institute of Technology City , State , US Wentworth Institute of Technology  Boston, Massachusetts Bachelor of Science - Industrial Design Technology Mechanical Engineering Technology Women's Technical Institute City , State , US Associates of Applied Science-Mechanical Engineering Technology Women's Technical Institute  Boston, Massachusetts Mechanical and Electrical Drafting Certificate - Mechanical and Electrical Drafting (CAD) Certifications Principal Certification/Mid Management  Art-EC-12  Technology Applications-EC-12 Teacher-Highly Qualified  Teen Leadership Communication Application, Gifted & Talented  Certificate of Recognition for Exemplary Contribution to Harmony Certificate - Mechanical and Electrical Drafting (CAD) Community Involvement World Refugee Day June 21, 2014 -Developed and Implemented Fine Arts activities  Assisted with Houston Community Mural-Denver Harbor Park, sponsored by Museum of Fine Arts Houston-(MFAH) State VASE- Monitor, Presenter and Judge Affiliations Counseling Academic and Professional Honor Society International-Chi Sigma Iota         American Federations of Teachers Union (AFT)   Museum of Fine Arts Houston (MFAH)  Texas Art Education Association (TAEA) Industrial Designers Society of America (IDSA)   Presentations PROFESSIONAL PRESENTATIONS ​ Regional Visual Arts Scholastic Events (VASE) Judge   Interviewer: Regional Texas State Jr. VASE competition Interviewed Middle and High School  art participants and judged their contending art work to be considered for the state VASE completion.           Regional (VASE) Monitor   State (VASE) Presenter Art Presentation/Demonstration: Ebru Turkish Marbling   Demonstrated Turkish Marbling art techniques to hundreds of Texas state art student participants/competitors at the University of Houston –Clear Lake   Leadership Conference: The Economic Security Crisis of Black Women-May 1999   TOPIC: Banking, Investing and Entrepreneurships   Presented how to start and maintain a minority owned small business Skills Fundraising Multi - Task Management Mentoring Community Relations Creative Problem Solving

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME601686500" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_601686500_1_391373530" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field" id="601686500FNAM1"> </span> <span> </span> <span class="field lName" id="601686500LNAM1"> ASSISTANT PRINCIPAL</span> </div> </div> </div> <div class="section" id="SECTION_SUMM601686510" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM601686510"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601686510_1_391426992" style=" padding-top:0px; "> <div class="field singlecolumn" id="601686510FRFM1"> <div> <font style="line-height: 1.5;"> Educational Administration</font> </div> <div> <font style="line-height: 1.5;"> Assistant Principal with 12 years in education and exceptional people skills. Create and monitor a positive safe school cultural environment that ensures growth of both students and staff.  Inspire motivation to learn, skilled at building secure relationships between communities, parents, students and teachers.  </font> <br/> </div> </div> </div> </div> <div class="section" id="SECTION_HILT601686502" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT601686502"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601686502_1_391373532" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="601686502SKC11"> <p> COMPUTER PROFICIENCY</p> <ul> <li> Microsoft Office Suite</li> <li> Adobe: InDesign</li> <li> Adobe Photoshop </li> <li> Adobe Illustrator</li> <li> CAD</li> <li> Quark Xpress</li> <li> Prezi</li> <li> Goggle Share Documents</li> </ul> </td> <td class="field twocol_2" id="601686502SKC21"> <div> MENTOR EXPERIENCE</div> <ul> <li> 10 years mentor experience: students and teachers</li> <li> Motivating students</li> <li> ​Behavior Modification</li> <li> Learning style assessment</li> <li> <font> Building Relations</font> </li> <li> <font> Goal Setting</font> </li> <li> <font> Team Building</font> </li> <li> <font> Problem Solver</font> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR601686505" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR601686505"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601686505_1_394764722" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="601686505JTIT1"> Assistant Principal</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="601686505JSTD1"> 08/2013</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="601686505EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="601686505COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="601686505JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="601686505JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="601686505JDES1" itemprop="description"> <div> <em> Supervise Staff</em> </div> <ul> <li> Coordinate substitute schedule, facilitate sub placement</li> <li> Supervise and monitor staff attendance</li> <li> Assist in staffing highly qualified teachers -(interview prospective candidates)</li> <li> Assist Principal with developing staff meetings</li> <li> Coordinate staff development</li> <li> Conduct staff observations and conferences</li> <li> Assist principal with team building</li> <li> Generate staff warnings</li> <li> <font style="line-height: 1.5;"> Supervise and assign staff duties</font> </li> </ul> <div> <font style="line-height: 1.5;"> <em> Counseling</em> </font> </div> <ul> <li> <font style="line-height: 1.5;"> Serve as student mentor and counselor when academic problems and personal adjustments arise, arrange meetings with guardians to reach solutionsAdvise  teachers and parents of counseling referral process. </font> </li> <li> <font style="line-height: 1.5;"> Foster student- teacher relationships</font> </li> <li> <font style="line-height: 1.5;"> Advise staff of implementing classroom management strategies</font> </li> <li> <font style="line-height: 1.5;"> Liaison for school counseling services (DePelchin)</font> </li> </ul> <div> <font style="line-height: 1.5;"> <em> Parent Communication</em> </font> </div> <ul> <li> <font style="line-height: 1.5;"> Regularly meet with parents to discuss student issues and course weakness areas.</font> </li> <li> <font style="line-height: 1.5;"> Inform parents of school events or school closures</font> </li> <li> <font style="line-height: 1.5;"> Liaison for parent teacher conferences, student discipline policies and teacher student conferences</font> </li> <li> <font style="line-height: 1.5;"> PTO Liaison</font> </li> <li> <font style="line-height: 1.5;"> Design School Newsletters</font> </li> <li> <font style="line-height: 1.5;"> Authorize school reaches (broadcast communication)</font> </li> </ul> <div> <font style="line-height: 1.5;"> <em> Plan Development</em> </font> </div> <ul> <li> <font style="line-height: 1.5;"> Plan, coordinate, and supervise after school activities plus clubs </font> </li> <li> <font style="line-height: 1.5;"> Create Staff Directory</font> </li> <li> <font style="line-height: 1.5;"> Create Teacher's Manual</font> </li> <li> <font style="line-height: 1.5;"> Ensure district polices and procedures are implemented</font> </li> <li> <font style="line-height: 1.5;"> Initiate and supervise at risk Student (Mentor Program) </font> </li> <li> <font style="line-height: 1.5;"> Supervise plus coordinate award ceremonies, athletic events, graduations, field trips and fundraisers</font> </li> </ul> <div> <font style="line-height: 1.5;"> <em> School Safety</em> </font> </div> <ul> <li> <font style="line-height: 1.5;"> Coordinate school wide climate and culture training modules </font> </li> <li> <font style="line-height: 1.5;"> Conduct Health and Safety Meetings</font> </li> <li> <font style="line-height: 1.5;"> Supervise Health Safety </font> </li> <li> <font style="line-height: 1.5;"> Coordinate inter department training for Crises Prevention Intervention (CPI)</font> </li> <li> <font style="line-height: 1.5;"> Coordinate building inspections, ensure building permits are current</font> </li> <li> <font style="line-height: 1.5;"> </font> <font style="line-height: 1.5;"> I</font> <font style="line-height: 1.5;"> nspect fire extinguishers</font> </li> <li> <font style="line-height: 1.5;"> Implement district student discipline policies </font> <font style="line-height: 1.5;"> procedure </font> </li> <li> <font style="line-height: 1.5;"> Generate and Implement Emergency Operations Plan</font> </li> <li> <font style="line-height: 1.5;"> Conduct monthly fire and safety drills</font> </li> <li> <font style="line-height: 1.5;"> Supervise  mandated state required safety training (Required Reporting Child Abuse)</font> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601686505_2_391373536" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="601686505JTIT2"> Art Teacher</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="601686505JSTD2"> 08/2007</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="601686505EDDT2"> 07/2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="601686505COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="601686505JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="601686505JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="601686505JDES2" itemprop="description"> <div> <em> Art Teacher</em> </div> <div> Taught art grades 6-8, collaborated with staff, Administration and V.I.P.S. (Volunteer Parents) to support school events. Facilitated activities that developed students physical,  emotional and social growth.</div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601686505_3_391373537" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="601686505JTIT3"> Fine Arts Director</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="601686505JSTD3"> 08/2001</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="601686505EDDT3"> 07/2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="601686505COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="601686505JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="601686505JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="601686505JDES3" itemprop="description"> <div> <em> Teacher</em> </div> <div> Taught art grades 6-12.</div> <div> <em> </em> </div> <div> <em> Fine Arts Director</em> <br/> </div> <ul> <li> Developed and reviewed Fine Arts curriculum</li> <li> Facilitated training for Fine Arts teachers(Music and Visual Arts) </li> <li> Established  and coordinated Professional Development for the Harmony's Fine Arts regional and statewide training.</li> <li> <font style="line-height: 1.5;"> Supervised, evaluated and Mentor teachers. Proposed and collaborated with teachers plus administration in devising strategies for school competitions and events: international, national, state and local level.</font> </li> <li> ​<font style="line-height: 1.5;"> Sponsored field trips National and International ( traveled with students and staff internationally and chaperoned students (Turkey, Germany, France and Holland)</font> </li> <li> ​<font style="line-height: 1.5;"> Assisted with grant writing</font> </li> <li> ​<font style="line-height: 1.5;"> Prepared recommendations for students plus staff</font> </li> <li> ​<font style="line-height: 1.5;"> Initiated  and implemented fundraisers </font> </li> <li> ​<font style="line-height: 1.5;"> Guided 12th grade students as an adviser</font> </li> <li> ​<font style="line-height: 1.5;"> Sponsored after school art clubs</font> </li> <li> Managed school wide festivals, in addition to Multicultural events.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC601686506" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC601686506"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601686506_1_391373538" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="601686506DGRE1" itemprop="name"> </span> <span class="programline" id="601686506STUY1"> Educational Administration</span> <span class="datesWrapper"> <span class="jobdates" id="601686506GRYR1"> 2011</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="601686506SCHO1" itemprop="name"> Prairie View A &amp; M University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="601686506SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="601686506SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="601686506SCNT1"> US</span> </span> </span> <span class="paddedline"> <span class="field" id="601686506FRFM1"> <div> <font style="line-height: 1.5;"> Member of the Texas A &amp; M University System Prairie View</font> <br/> </div> <div> Texas Masters of Education – Educational Administration </div> <div> Educational Leadership and Counseling</div> <div> <font style="line-height: 1.5;"> Graduated Summa Cum Laude 4.0 GPA</font> <br/> </div> <div> <font style="line-height: 1.5;"> </font> </div> <div> <br/> </div> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601686506_2_391373539" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="601686506DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="601686506STUY2"> Industrial Design Technology</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="601686506SCHO2" itemprop="name"> Wentworth Institute of Technology</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="601686506SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="601686506SSTA2"> State</span> <span> , </span> <span class="joblocation eduCountry" id="601686506SCNT2"> US</span> </span> </span> <span class="paddedline"> <span class="field" id="601686506FRFM2"> Wentworth Institute of Technology  Boston, Massachusetts Bachelor of Science - Industrial Design Technology</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601686506_3_391373540" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="601686506DGRE3" itemprop="name"> </span> <span class="programline" id="601686506STUY3"> Mechanical Engineering Technology</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="601686506SCHO3" itemprop="name"> Women's Technical Institute</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="601686506SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="601686506SSTA3"> State</span> <span> , </span> <span class="joblocation eduCountry" id="601686506SCNT3"> US</span> </span> </span> <span class="paddedline"> <span class="field" id="601686506FRFM3"> Associates of Applied Science-Mechanical Engineering Technology Women's Technical Institute  Boston, Massachusetts</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_601686506_4_391373542" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="601686506DGRE4" itemprop="name"> </span> <span class="programline" id="601686506STUY4"> Mechanical and Electrical Drafting</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="601686506SCHO4" itemprop="name"> </span> </span> <span class="paddedline"> <span class="field" id="601686506FRFM4"> Certificate - Mechanical and Electrical Drafting (CAD)</span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT601686507" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERT601686507"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601686507_1_391373543" style=" padding-top:0px; "> <div class="field singlecolumn" id="601686507FRFM1"> <ul> <li> Principal Certification/Mid Management</li> <li> <font style="line-height: 1.5;">  Art-EC-12</font> </li> <li> <font style="line-height: 1.5;">  Technology Applications-EC-12</font> </li> <li> <font style="line-height: 1.5;"> Teacher-Highly Qualified </font> <br/> </li> <li> Teen Leadership</li> <li> Communication Application, </li> <li> Gifted &amp; Talented </li> <li> Certificate of Recognition for Exemplary Contribution to Harmony</li> <li> Certificate - Mechanical and Electrical Drafting (CAD)</li> </ul> </div> </div> </div> <div class="section" id="SECTION_COMS601688505" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_COMS601688505"> Community Involvement</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601688505_1_391812403" style=" padding-top:0px; "> <div class="field singlecolumn" id="601688505FRFM1"> <ul> <li> World Refugee Day June 21, 2014 -Developed and Implemented Fine Arts activities </li> </ul> <ul> <li> Assisted with Houston Community Mural-Denver Harbor Park, sponsored by Museum of Fine Arts Houston-(MFAH)</li> </ul> <ul> <li> State VASE- Monitor, Presenter and Judge</li> </ul> </div> </div> </div> <div class="section" id="SECTION_AFIL601686508" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL601686508"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601686508_1_391373544" style=" padding-top:0px; "> <div class="field singlecolumn" id="601686508FRFM1"> <div> Counseling Academic and Professional Honor Society International-Chi Sigma Iota        </div> <div> American Federations of Teachers Union (AFT)  </div> <div> Museum of Fine Arts Houston (MFAH) </div> <div> <font style="line-height: 1.5;"> Texas Art Education Association (TAEA)</font> </div> <div> <font style="line-height: 1.5;"> Industrial Designers Society of America (IDSA)  </font> </div> <div> <br/> </div> </div> </div> </div> <div class="section" id="SECTION_PRES601686504" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PRES601686504"> Presentations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601686504_1_391373534" style=" padding-top:0px; "> <div class="field singlecolumn" id="601686504FRFM1"> <div> PROFESSIONAL PRESENTATIONS</div> <div> ​</div> <div> Regional Visual Arts Scholastic Events (VASE) Judge  </div> <div> Interviewer: Regional Texas State Jr. VASE competition </div> <div> Interviewed Middle and High School  art participants and judged their contending art work to be considered for the state VASE completion.         </div> <div>  </div> <div> Regional (VASE) Monitor   State (VASE) Presenter</div> <div> Art Presentation/Demonstration: Ebru Turkish Marbling   Demonstrated Turkish Marbling art techniques to hundreds of Texas state art student participants/competitors at the University of Houston –Clear Lake</div> <div>  </div> <div> Leadership Conference: The Economic Security Crisis of Black Women-May 1999   TOPIC: Banking, Investing and Entrepreneurships   Presented how to start and maintain a minority owned small business</div> </div> </div> </div> <div class="section" id="SECTION_SKLL601686509" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL601686509"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_601686509_1_391373546" style=" padding-top:0px; "> <div class="field singlecolumn" id="601686509FRFM1"> <div> Fundraising</div> <div> Multi - Task Management</div> <div> Mentoring</div> <div> Community Relations</div> <div> Creative Problem Solving</div> <div> <br/> </div> <div> <br/> </div> </div> </div> </div> </div>

ARTS

ACCOUNT SERVICE REPRESENTATIVE II/TECH Summary Professional Account Manager trained in building strategic network ties and increasing salesrevenues. Cultivates and maintains strong customer relationships. Accomplishments Prospecting and cold callingExcellent communicatorStrong interpersonal skillsCustomer service-focusedTeam building expertiseTech-savvySkilled in MS OfficeProject managementProven sales track recordPromotional campaignsPowerPoint expertLeadership/communication skillsSkilled multi-taskerStrong organizational skillsStrong communicatorActive listening skillsExceptional customer service skillsSelf-motivated. Accomplishments. Named "Employee of the Month" in 02/2014 at C Spire.Winner of the "C Spire Employee of the Quarter" Award, 1st Quarter 2014.Maintained 100% Survey Rating entire tenure at Foshee Residential.Top 5 in New Accounts at Foshee Residential (2012)1st Place Southeast Regionals American Kickboxing Academy Tournament (3x) for ShogunMMA. Experience Account Service Representative II/Tech January 2012 to May 2014 Company Name － State Project Design & Development LeadMay 2014. Henderson-Thomas * Birmingham, Alabama. Discover, design and build new user experiences to drive the next generation of portals,applications and Web properties, including mobile. Design visually stunning, cutting-edgegraphics, animations and interactions for Web sites, portals and applications. Produce visualassets needed by development team. Contribute to building the Company brand on portals,applications, mobile apps and Web sites by executing user interface design consistently on alldeliverables. Refine low to high-fidelity wireframes into designs for the informationarchitecture, navigational models, process flows, page layout, information displays andinteractional components based on user research and in partnership with user experienceinteraction designers. Research and communicate trends and best-practices related to visualdesign and branding Every team member of the C Spire Crew is charged with bringing a strategic vision ofpersonalized wireless to life. Responsible for achieving sales goals and customer satisfactionstandards at designated retail locations. ASRs must demonstrate a strong aptitude andknowledge of all things technology personalized to each customer's needs, and project anenergetic and upbeat professional image. This position is also responsible for integratingtechnology into the consumer's life with amazing ease and effectiveness. ASR II is alsocharged with extra supervisory duties such as key holding and employee management andinventory auditing. Developing and maintaining in-store promotions, and coordinating withappropriate personnel Implementing and managing wireless sales events Provide positive. reinforcement and adult learning techniques to promote learning and skill improvement.Participated in "Fiber to The Home" installation's receiving basic knowledge of Telephone,Cable and Internet home installation. Successfully increased positivity and smiling in theworkplace. Promoted group activities and continuously met my quota and passed customerexperience surveys and mystery shops. Gained promotion to level II (key holder/assistantmanager) position based on experience and performance. January 2010 to December 2012 Company Name － City , State Responsibilities Supervise and assists staff to ensure they are well informed on their positionresponsibilities and are performing at or above expectations. Managers with leasing staff areresponsible for agents overall performance including leasing numbers and entering trafficTrain new staff as well as provide on-going training and feedback on performance Ensuresthat building and office are properly staffed at all times Approves time off request for staffEnsures staff provides necessary customer relations for superior customer satisfactionRoutinely inspect properties to ensure they are safe and to determine if repairs ormaintenance are needed Monitors property vendors to ensure quality service Process workorders and monitors direction of property maintenance operations to ensure compliance withcompany standards Respond to tenant requests and issues in a timely manner Maintaincustomer service standards and resident relations Complete leasing/administrativepaperwork Accountable for market surveys Keeps lease occupancies and rents at highestdesired level Review delinquencies and assist in collections May oversee the preparation ofbudgets, financial statements and periodic reports on the status of various properties, leaseexpirations and related matters Ensure marketready condition of vacant units and managesturn-over Coordinate lease terminations, preliminary inspections, and apartment turn-overProvides tours of apartments and community to potential residents for purpose of leasingapartments Coordinate outreach marketing and advertising Conduct the leasing process withprospects in absence of leasing consultant Completes all other projects or requests as directedby Supervison. Martial Arts Instructor/CLient January 2008 to May 2012 Company Name － State Instruct students in varied martial arts techniques Prepare and distribute detailed monthly,quarterly and yearly reports to clients. Provide required information and documents toclients. Prepare reports of client meetings to record the details for future reference. Submitclient meeting reports to manager or supervisor. Provide support and assistance tomanagement teams. Audit all client liaison active accounts. Revise submission and accountsclosure applications. Develop liaison with client service and collection department to providerequired information and acquire necessary documents. Revise and distribute contractualreferrals. Provide feedback to management on areas of improvements. Recommendimplementation of enhanced processes. Plan and schedule monthly meetings with clients.Monitor client satisfaction through follow up on solving client issues and problems. Initiatemeasures to research and resolve client raised issues. Collaborate with clients to identify andimplement value added services.Grew customer base from 13 accounts to 34 accounts in 2years. Education Bachelor of Science : Business (Entrepreneurship) , 2014 Auburn University － City , State , United States GPA: GPA: 3.87 Business (Entrepreneurship) Coursework in Business Administration and ManagementCoursework in Marketing and CommunicationsCoursework in Public Relations GPA: 3.87 High School Diploma : Math & Science , 2009 Alabama School of Math & Science * Auburn － State , United States GPA: Student government representativeHiQ MemberHonor Student2009 Dean's List Math & Science Student government representativeHiQ MemberHonor Student2009 Dean's List Skills advertising, arts, auditing, basic, branding, Business Administration, C, Cable, consultant, client, clients, customer relations, client liaison, direction, financial statements, image, employee management, managing, marketing, market, meetings, office, Monitors, next, page layout, personnel, processes, Project Design & Development, promotion, Public Relations, quality, receiving, repairs, Research, retail, sales, strategic, supervisor, supervisory, Telephone, user interface design, vision, Web sites

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME586068228" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_586068228_1_381465006" style=" padding-top:0px; "> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="586068228FNAM1"> </span> <span> </span> <span class="field" id="586068228LNAM1"> ACCOUNT SERVICE REPRESENTATIVE II/TECH</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM586068230" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM586068230"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_586068230_1_381465022" style=" padding-top:0px; "> <div class="field singlecolumn" id="586068230FRFM1"> Professional Account Manager trained in building strategic network ties and increasing salesrevenues. Cultivates and maintains strong customer relationships.</div> </div> </div> <div class="section" id="SECTION_HILT586068231" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM586068245" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM586068245"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_586068245_1_381465019" style=" padding-top:0px; "> <div class="field singlecolumn" id="586068245FRFM1"> <ul> <li> Prospecting and cold callingExcellent communicatorStrong interpersonal skillsCustomer service-focusedTeam building expertiseTech-savvySkilled in MS OfficeProject managementProven sales track recordPromotional campaignsPowerPoint expertLeadership/communication skillsSkilled multi-taskerStrong organizational skillsStrong communicatorActive listening skillsExceptional customer service skillsSelf-motivated.</li> <li> Accomplishments.</li> <li> Named "Employee of the Month" in 02/2014 at C Spire.Winner of the "C Spire Employee of the Quarter" Award, 1st Quarter 2014.Maintained 100% Survey Rating entire tenure at Foshee Residential.Top 5 in New Accounts at Foshee Residential (2012)1st Place Southeast Regionals American Kickboxing Academy Tournament (3x) for ShogunMMA.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR586068232" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR586068232"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_586068232_1_381465008" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="586068232JTIT1"> Account Service Representative II/Tech</span> <br/> <span> <span class="jobdates" format="%B %Y" id="586068232JSTD1"> January 2012</span> <span> to </span> <span class="jobdates" format="%B %Y" id="586068232EDDT1"> May 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="586068232COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="586068232JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="586068232JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="586068232JDES1" itemprop="description"> <ul> <li> Project Design &amp; Development LeadMay 2014.</li> <li> Henderson-Thomas * Birmingham, Alabama.</li> <li> Discover, design and build new user experiences to drive the next generation of portals,applications and Web properties, including mobile.</li> <li> Design visually stunning, cutting-edgegraphics, animations and interactions for Web sites, portals and applications.</li> <li> Produce visualassets needed by development team.</li> <li> Contribute to building the Company brand on portals,applications, mobile apps and Web sites by executing user interface design consistently on alldeliverables.</li> <li> Refine low to high-fidelity wireframes into designs for the informationarchitecture, navigational models, process flows, page layout, information displays andinteractional components based on user research and in partnership with user experienceinteraction designers.</li> <li> Research and communicate trends and best-practices related to visualdesign and branding Every team member of the C Spire Crew is charged with bringing a strategic vision ofpersonalized wireless to life.</li> <li> Responsible for achieving sales goals and customer satisfactionstandards at designated retail locations.</li> <li> ASRs must demonstrate a strong aptitude andknowledge of all things technology personalized to each customer's needs, and project anenergetic and upbeat professional image.</li> <li> This position is also responsible for integratingtechnology into the consumer's life with amazing ease and effectiveness.</li> <li> ASR II is alsocharged with extra supervisory duties such as key holding and employee management andinventory auditing.</li> <li> Developing and maintaining in-store promotions, and coordinating withappropriate personnel Implementing and managing wireless sales events Provide positive.</li> <li> reinforcement and adult learning techniques to promote learning and skill improvement.Participated in "Fiber to The Home" installation's receiving basic knowledge of Telephone,Cable and Internet home installation.</li> <li> Successfully increased positivity and smiling in theworkplace.</li> <li> Promoted group activities and continuously met my quota and passed customerexperience surveys and mystery shops.</li> <li> Gained promotion to level II (key holder/assistantmanager) position based on experience and performance.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_586068232_2_381465010" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="586068232JTIT2"> </span> <span> <span class="jobdates" format="%B %Y" id="586068232JSTD2"> January 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="586068232EDDT2"> December 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="586068232COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="586068232JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="586068232JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="586068232JDES2" itemprop="description"> <ul> <li> Responsibilities Supervise and assists staff to ensure they are well informed on their positionresponsibilities and are performing at or above expectations.</li> <li> Managers with leasing staff areresponsible for agents overall performance including leasing numbers and entering trafficTrain new staff as well as provide on-going training and feedback on performance Ensuresthat building and office are properly staffed at all times Approves time off request for staffEnsures staff provides necessary customer relations for superior customer satisfactionRoutinely inspect properties to ensure they are safe and to determine if repairs ormaintenance are needed Monitors property vendors to ensure quality service Process workorders and monitors direction of property maintenance operations to ensure compliance withcompany standards Respond to tenant requests and issues in a timely manner Maintaincustomer service standards and resident relations Complete leasing/administrativepaperwork Accountable for market surveys Keeps lease occupancies and rents at highestdesired level Review delinquencies and assist in collections May oversee the preparation ofbudgets, financial statements and periodic reports on the status of various properties, leaseexpirations and related matters Ensure marketready condition of vacant units and managesturn-over Coordinate lease terminations, preliminary inspections, and apartment turn-overProvides tours of apartments and community to potential residents for purpose of leasingapartments Coordinate outreach marketing and advertising Conduct the leasing process withprospects in absence of leasing consultant Completes all other projects or requests as directedby Supervison.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_586068232_3_381465018" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="586068232JTIT3"> Martial Arts Instructor/CLient</span> <br/> <span> <span class="jobdates" format="%B %Y" id="586068232JSTD3"> January 2008</span> <span> to </span> <span class="jobdates" format="%B %Y" id="586068232EDDT3"> May 2012</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="586068232COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="586068232JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="586068232JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="586068232JDES3" itemprop="description"> <ul> <li> Instruct students in varied martial arts techniques Prepare and distribute detailed monthly,quarterly and yearly reports to clients.</li> <li> Provide required information and documents toclients.</li> <li> Prepare reports of client meetings to record the details for future reference.</li> <li> Submitclient meeting reports to manager or supervisor.</li> <li> Provide support and assistance tomanagement teams.</li> <li> Audit all client liaison active accounts.</li> <li> Revise submission and accountsclosure applications.</li> <li> Develop liaison with client service and collection department to providerequired information and acquire necessary documents.</li> <li> Revise and distribute contractualreferrals.</li> <li> Provide feedback to management on areas of improvements.</li> <li> Recommendimplementation of enhanced processes.</li> <li> Plan and schedule monthly meetings with clients.Monitor client satisfaction through follow up on solving client issues and problems.</li> <li> Initiatemeasures to research and resolve client raised issues.</li> <li> Collaborate with clients to identify andimplement value added services.Grew customer base from 13 accounts to 34 accounts in 2years.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC586068233" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC586068233"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_586068233_1_381465020" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="586068233DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="586068233STUY1"> Business (Entrepreneurship)</span> <span> , </span> <span class="jobdates" id="586068233GRYR1"> 2014</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="586068233SCHO1" itemprop="name"> Auburn University</span> <span> － </span> <span class="joblocation jobcity" id="586068233SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="586068233SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="586068233SCNT1"> United States</span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="586068233GRPA1"> GPA: 3.87</span> </span> <span class="paddedline"> <span class="field" id="586068233FRFM1"> Business (Entrepreneurship) Coursework in Business Administration and ManagementCoursework in Marketing and CommunicationsCoursework in Public Relations GPA: 3.87</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_586068233_2_381465021" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="586068233DGRE2" itemprop="name"> High School Diploma</span> <span> : </span> <span class="programline" dependency="STUY" id="586068233STUY2"> Math &amp; Science</span> <span> , </span> <span class="jobdates" id="586068233GRYR2"> 2009</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="586068233SCHO2" itemprop="name"> Alabama School of Math &amp; Science * Auburn</span> <span> － </span> <span class="joblocation jobcity" id="586068233SCIT2"> </span> <span class="joblocation jobstate" id="586068233SSTA2"> State</span> <span> , </span> <span class="joblocation jobstate" id="586068233SCNT2"> United States</span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="586068233GRPA2"> Student government representativeHiQ MemberHonor Student2009 Dean's List</span> </span> <span class="paddedline"> <span class="field" id="586068233FRFM2"> Math &amp; Science Student government representativeHiQ MemberHonor Student2009 Dean's List</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL586068246" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL586068246"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_586068246_1_381465023" style=" padding-top:0px; "> <div class="field singlecolumn" id="586068246FRFM1"> advertising, arts, auditing, basic, branding, Business Administration, C, Cable, consultant, client, clients, customer relations, client liaison, direction, financial statements, image, employee management, managing, marketing, market, meetings, office, Monitors, next, page layout, personnel, processes, Project Design &amp; Development, promotion, Public Relations, quality, receiving, repairs, Research, retail, sales, strategic, supervisor, supervisory, Telephone, user interface design, vision, Web sites</div> </div> </div> </div>

ARTS

STUDENT TEACHER Summary Visual Arts Specialist with 11 years experience in elementary art education. Demonstrated skill in individualizing instruction based on students' needs and interests. Highlights Adobe Creative Cloud: Illustrator, InDesign, Photoshop, Muse Microsoft Office: Word, Excel, PowerPoint WordPress iMovie Ohio Teaching Licensure, Visual Arts, PK-12 Experience Company Name October 2003 Student Teacher City , State Designed and implemented daily lesson plans based on Oak Hills School District Visual Arts Curriculum, National Visual Arts Standards and Ohio Visual Arts Standards. Evaluated student artwork based on stated criteria. Displayed student artwork throughout the school building. Company Name October 2003 to Current Student Teacher City , State Designed and implemented daily lesson plans based on Oak Hills School District Visual Arts Curriculum, National Visual Arts Standards and Ohio Visual Arts Standards Initiated and arranged a school field trip to Cincinnati Art Museum and Contemporary Arts Center as an extension of classroom learning Assessed student artwork based on stated criteria Displayed student artwork throughout the school building Planned and installed student sculpture exhibit at Delhi Public Library. Company Name January 2004 to Current Visual Arts Teacher City , State Design and implement daily lesson plans for grades 1-8 based on National Visual Arts Standards and Ohio Visual Arts Standards Teach interdisciplinary units with grade level teachers that integrate reading, language arts, cultural studies and technology with art production Evaluate student performance based on stated criteria and prepare grades for quarterly report cards Display student artwork throughout the school building including biannual all-school art exhibits held during Catholic Schools Week Open House and annual Fine Arts Festival Participate in regional, state and national art competitions and exhibitions such as the Scholastic Art Competition, Ohio Art Education Association Youth Art Month Exhibition, Young Peoples Art Exhibition, Cincinnati Arts Association Art Exhibit, Catholics United for the Poor Drawing Competition, and the Knights of Columbus Substance Abuse Awareness Poster Competition Facilitate student Art Criticism written submissions to Jerry Tollifson Art Criticism Open Competition (OAEA) Prepare and teach annual after-school student art workshops during Youth Art Month Design and manage art classroom website including online art gallery and blog, www.olvisitation.com. Education Xavier University May, 2012 Masters : Education Secondary Education City , State Education Secondary Education Mount St. Joseph University May, 2004 Bachelor of Arts : Art Education City , State Art Education May, 2004 Bachelor of Fine Arts : Painting Painting Mount St. Joseph University May 1989 Associate of Arts : Graphic Design City , State Graphic Design Licensure Visual Arts Specialist, Grades PK-12, Ohio Interests SWOAEA Art Workshops Summer Teacher Institute, Cincinnati Art Museum Evenings for Educators, Cincinnati Art Museum Teacher Workshops, Cincinnati Contemporary Art Center Art Exhibitions & AWARDS Parallel Visions", exhibition of regional art educators, Studio San Guiseppe Gallery Pendleton Arts Center, studio exhibitor, July - December 2004 Life and Times of Education", annual juried exhibit of college student artwork, OAEA and STRS Gallery, Columbus, Ohio, 2001 - 2004, 2004 Award Winner MSJ Thesis Exhibit, Studio San Guiseppe, 2004 MSJ Annual Student Exhibit, faculty selected artwork, Studio San Guiseppe, 2001 - 2004 Skills Adobe, Photoshop, Arts, Art, com, exhibitions, Drawing, Illustrator, InDesign, Excel, Microsoft Office, PowerPoint, Word, reading, sculpture, website, workshops, written Additional Information OAEA Annual Conventions SWOAEA Art Workshops Summer Teacher Institute, Cincinnati Art Museum Evenings for Educators, Cincinnati Art Museum Teacher Workshops, Cincinnati Contemporary Art Center Art Exhibitions & AWARDS Parallel Visions", exhibition of regional art educators, Studio San Guiseppe Gallery Pendleton Arts Center, studio exhibitor, July - December 2004 Life and Times of Education", annual juried exhibit of college student artwork, OAEA and STRS Gallery, Columbus, Ohio, 2001 - 2004, 2004 Award Winner MSJ Thesis Exhibit, Studio San Guiseppe, 2004 MSJ Annual Student Exhibit, faculty selected artwork, Studio San Guiseppe, 2001 - 2004 Professional Affiliations National Art Education Association (NAEA) member, 2002 - present Ohio Art Education Association (OAEA) member, 2000 - present Southwest Art Education Association (SWOAEA) member, 2000 - present Cincinnati Art Museum member, 1989 - present Taft Art Museum member, 2000 - present SWOAEA Nuts and Bolts, art lesson exchange presenter

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME540508666" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_540508666_1_352810666" style=" padding-top:0px; "> <div class="name bottomborder" itemprop="name"> <span class="field" id="540508666FNAM1"> </span> <span> </span> <span class="field" id="540508666LNAM1"> STUDENT TEACHER</span> </div> <div class="lowerborder bottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM540508668" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM540508668"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_540508668_1_352814611" style=" padding-top:0px; "> <div class="field singlecolumn" id="540508668FRFM1"> <p align="LEFT"> Visual Arts Specialist with 11 years experience in elementary art education. Demonstrated skill in individualizing instruction based on students' needs and interests.</p> </div> </div> </div> <div class="section" id="SECTION_HILT540508669" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT540508669"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_540508669_1_352810680" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="540508669SKC11"> <p align="LEFT"> Adobe Creative Cloud: Illustrator, InDesign, Photoshop, Muse</p> <br/> <p align="LEFT"> Microsoft Office: Word, Excel, PowerPoint</p> <br/> <p align="LEFT"> WordPress</p> <br/> <p align="LEFT"> iMovie</p> <br/> </td> <td class="field twocol_2" id="540508669SKC21"> <ul> <li> Ohio Teaching Licensure, Visual Arts, PK-12</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM540513852" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_EXPR540508670" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR540508670"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_540508670_1_352810669" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="540508670COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="540508670JSTD1"> October 2003</span> <span class="jobdates" format="%B %Y" id="540508670EDDT1"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="540508670JTIT1"> Student Teacher</span> <br/> <span class="joblocation jobcity" id="540508670JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="540508670JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="540508670JDES1" itemprop="description"> <ul> <li> Designed and implemented daily lesson plans based on Oak Hills School District Visual Arts Curriculum, National Visual Arts Standards and Ohio Visual Arts Standards.</li> <li> Evaluated student artwork based on stated criteria.</li> <li> Displayed student artwork throughout the school building.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_540508670_2_352810670" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="540508670COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="540508670JSTD2"> October 2003</span> <span> to </span> <span class="jobdates" format="%B %Y" id="540508670EDDT2"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="540508670JTIT2"> Student Teacher</span> <br/> <span class="joblocation jobcity" id="540508670JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="540508670JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="540508670JDES2" itemprop="description"> <ul> <li> Designed and implemented daily lesson plans based on Oak Hills School District Visual Arts Curriculum, National Visual Arts Standards and Ohio Visual Arts Standards Initiated and arranged a school field trip to Cincinnati Art Museum and Contemporary Arts Center as an extension of classroom learning Assessed student artwork based on stated criteria Displayed student artwork throughout the school building Planned and installed student sculpture exhibit at Delhi Public Library.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_540508670_3_352810668" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="540508670COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="540508670JSTD3"> January 2004</span> <span> to </span> <span class="jobdates" format="%B %Y" id="540508670EDDT3"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="540508670JTIT3"> Visual Arts Teacher</span> <br/> <span class="joblocation jobcity" id="540508670JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="540508670JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="540508670JDES3" itemprop="description"> <ul> <li> Design and implement daily lesson plans for grades 1-8 based on National Visual Arts Standards and Ohio Visual Arts Standards Teach interdisciplinary units with grade level teachers that integrate reading, language arts, cultural studies and technology with art production Evaluate student performance based on stated criteria and prepare grades for quarterly report cards Display student artwork throughout the school building including biannual all-school art exhibits held during Catholic Schools Week Open House and annual Fine Arts Festival Participate in regional, state and national art competitions and exhibitions such as the Scholastic Art Competition, Ohio Art Education Association Youth Art Month Exhibition, Young Peoples Art Exhibition, Cincinnati Arts Association Art Exhibit, Catholics United for the Poor Drawing Competition, and the Knights of Columbus Substance Abuse Awareness Poster Competition Facilitate student Art Criticism written submissions to Jerry Tollifson Art Criticism Open Competition (OAEA) Prepare and teach annual after-school student art workshops during Youth Art Month Design and manage art classroom website including online art gallery and blog, www.olvisitation.com.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC540508671" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC540508671"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_540508671_1_352810671" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="540508671SCHO1" itemprop="name"> Xavier University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="540508671GRYR1"> May, 2012</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="540508671DGRE1" itemprop="name"> Masters</span> <span> : </span> <span class="programline" id="540508671STUY1"> Education Secondary Education</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="540508671SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="540508671SSTA1"> State</span> <span class="joblocation jobstate" id="540508671SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="540508671FRFM1"> Education Secondary Education</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_540508671_2_352810672" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="540508671SCHO2" itemprop="name"> Mount St. Joseph University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="540508671GRYR2"> May, 2004</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="540508671DGRE2" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="540508671STUY2"> Art Education</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="540508671SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="540508671SSTA2"> State</span> <span class="joblocation jobstate" id="540508671SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="540508671FRFM2"> Art Education</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_540508671_3_352810673" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="540508671SCHO3" itemprop="name"> </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="540508671GRYR3"> May, 2004</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="540508671DGRE3" itemprop="name"> Bachelor of Fine Arts</span> <span> : </span> <span class="programline" id="540508671STUY3"> Painting</span> </span> <span class="paddedline"> <span class="field" id="540508671FRFM3"> Painting</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_540508671_4_352810675" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="540508671SCHO4" itemprop="name"> Mount St. Joseph University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="540508671GRYR4"> May 1989</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="540508671DGRE4" itemprop="name"> Associate of Arts</span> <span> : </span> <span class="programline" id="540508671STUY4"> Graphic Design</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="540508671SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="540508671SSTA4"> State</span> <span class="joblocation jobstate" id="540508671SCNT4"> </span> </span> <span class="paddedline"> <span class="field" id="540508671FRFM4"> <p align="LEFT"> Graphic Design</p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_540508671_5_352810676" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="540508671DGRE5" itemprop="name"> Licensure Visual Arts Specialist, Grades PK-12, Ohio</span> <span class="programline" id="540508671STUY5"> </span> </span> <span class="paddedline"> <span class="field" id="540508671FRFM5"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_INTR540508674" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_INTR540508674"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_540508674_1_352810679" style=" padding-top:0px; "> <div class="field singlecolumn" id="540508674FRFM1"> SWOAEA Art Workshops Summer Teacher Institute, Cincinnati Art Museum Evenings for Educators, Cincinnati Art Museum Teacher Workshops, Cincinnati Contemporary Art Center Art Exhibitions &amp; AWARDS Parallel Visions", exhibition of regional art educators, Studio San Guiseppe Gallery Pendleton Arts Center, studio exhibitor, July - December 2004 Life and Times of Education", annual juried exhibit of college student artwork, OAEA and STRS Gallery, Columbus, Ohio, 2001 - 2004, 2004 Award Winner MSJ Thesis Exhibit, Studio San Guiseppe, 2004 MSJ Annual Student Exhibit, faculty selected artwork, Studio San Guiseppe, 2001 - 2004 </div> </div> </div> <div class="section" id="SECTION_SKLL540508675" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL540508675"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_540508675_1_352810681" style=" padding-top:0px; "> <div class="field singlecolumn" id="540508675FRFM1"> Adobe, Photoshop, Arts, Art, com, exhibitions, Drawing, Illustrator, InDesign, Excel, Microsoft Office, PowerPoint, Word, reading, sculpture, website, workshops, written</div> </div> </div> <div class="section" id="SECTION_ADDI540508677" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ADDI540508677"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_540508677_1_352810682" style=" padding-top:0px; "> <div class="field singlecolumn" id="540508677FRFM1"> <ul> <li> OAEA Annual Conventions SWOAEA Art Workshops Summer Teacher Institute, Cincinnati Art Museum Evenings for Educators, Cincinnati Art Museum Teacher Workshops, Cincinnati Contemporary Art Center Art Exhibitions &amp; AWARDS Parallel Visions", exhibition of regional art educators, Studio San Guiseppe Gallery Pendleton Arts Center, studio exhibitor, July - December 2004 Life and Times of Education", annual juried exhibit of college student artwork, OAEA and STRS Gallery, Columbus, Ohio, 2001 - 2004, 2004 Award Winner MSJ Thesis Exhibit, Studio San Guiseppe, 2004 MSJ Annual Student Exhibit, faculty selected artwork, Studio San Guiseppe, 2001 - 2004 </li> </ul> </div> </div> </div> <div class="section" id="SECTION_AFIL540508672" style=" padding-top:0px; "> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL540508672"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_540508672_1_352810678" style=" padding-top:0px; "> <div class="field singlecolumn" id="540508672FRFM1"> <p align="LEFT"> National Art Education Association (NAEA) member, 2002 - present Ohio Art Education Association (OAEA) member, 2000 - present Southwest Art Education Association (SWOAEA) member, 2000 - present Cincinnati Art Museum member, 1989 - present Taft Art Museum member, 2000 - present SWOAEA Nuts and Bolts, art lesson exchange presenter </p> </div> </div> </div> </div>

ARTS

RDA Professional Summary     I am a very dependable, hardworking team player. I get along easily with all types of people. As I pursue my career as a Dental Assistant I am looking for an experienced level position while I renew my RDA license. Licenses  X-Ray Certified Certifications pending RDA, Coronal Polish and Pit and Fissure Sealant Invisalign Certified ​ Dental Skills 4-Handed Dentistry Preventative Care Instrument Sterilization Diagnostic X-Rays Infection Control Ortho Emergency Treatments     Prosthetics/Restorations Prep for Oral Surgery Bleaching Trays Casts/Impressions Patient Education  CHAIRSIDE SKILLS Prepare tray setups for dental procedures. Obtain dental records prior to appointments. Prepare patients for procedures - ensure comfort and develop trust; calm distressed patients; instruct patients on postoperative and general oral health care. Oversee cleanliness of operatories and instruments; insure safe/sanitary conditions using the autoclave, ultrasonic and dry heat instrument sterilization Assist dentist with extractions, fillings, RCTs, Implants, Crown Preps Assist hygiene and SRP cases general office skills Eaglesoft Dentrix Open Dental Microsoft Office Exceptional Phone Etiquette  Scheduling Professional Experience 03/2014 to 04/2015 RDA Company Name － City , State Coordinated appointment schedules for both the dentist and oral surgeon. Routinely completed inventory, supply orders and restocked supplies. Greeted and prepared patients for dental examinations. Properly sterilized dental equipment and examination rooms in accordance with infection control policies. Correctly arranged instrument trays prior to dental procedures and surgeries. Proficiently assisted dentist with diagnostic, preventative, general, orthodontic, endodontic, surgical and periodontic procedures. 04/2013 to 12/2013 Dental Assistant Company Name － City , State Greeted and prepared patients for dental examinations. Properly sterilized dental equipment and examination rooms in accordance with infection control policies. Effectively operated x-ray machines and developed x-rays. Provided appropriate postoperative instructions as prescribed by dentist. Expertly filed patients' charts and processed billing and payments. 06/2012 to 12/2012 Dental Assistant Company Name － City , State Greeted and prepared patients for dental examinations. Properly sterilized dental equipment and examination rooms in accordance with infection control policies. Accurately collected and recorded patient medical and dental histories. Education and Training 2012 Dental Assisting Program Kaplan College － City , State Honors GPA 3.85 2014 Invisalign Training － City , State 2015 iTERO Training － City , State 2015 Kor Whitening Training － City , State Community Service Dentistry From the Heart - Free Dentistry CEA Dental Convention - Greeter, Collected Surveys Kaplan Student Leaders - Feeding America, Blood Drive

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME810277061" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_810277061_1_526604287" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="810277061FNAM1"> </span> <span> </span> <span class="field" id="810277061LNAM1"> RDA</span> </div> </div> </div> <div class="section" id="SECTION_SUMM810277062" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM810277062"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_810277062_1_526611528" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="810277062FRFM1"> <p>     I am a very dependable, hardworking team player. I get along easily with all types of people. As I pursue my career as a Dental Assistant I am looking for an experienced level position while I renew my RDA license.</p> </div> </div> </div> <div class="section" id="SECTION_CERT810278774" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_CERT810278774"> Licenses</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_810278774_1_526609875" style="padding-top:0px;"> <div class="field singlecolumn" id="810278774FRFM1"> <p>  X-Ray Certified</p> <p> Certifications pending RDA, Coronal Polish and Pit and Fissure Sealant</p> <div> Invisalign Certified</div> <div> ​</div> </div> </div> </div> <div class="section" id="SECTION_HILT810277060" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT810277060"> Dental Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_810277060_1_526613021" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="810277060SKC11"> <ul> <li> 4-Handed Dentistry </li> <li> Preventative Care</li> <li> Instrument Sterilization</li> <li> Diagnostic X-Rays</li> <li> Infection Control</li> <li> Ortho</li> </ul> <p> </p> </td> <td class="field twocol_2" id="810277060SKC21"> <ul> <li> Emergency Treatments    </li> <li> Prosthetics/Restorations </li> <li> Prep for Oral Surgery </li> <li> Bleaching Trays </li> <li> Casts/Impressions</li> <li> Patient Education  </li> </ul> <p> </p> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_SKLL810320849" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL810320849"> CHAIRSIDE SKILLS</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_810320849_1_526641997" style="padding-top:0px;"> <div class="field singlecolumn" id="810320849FRFM1"> <ul> <li> Prepare tray setups for dental procedures.</li> <li> Obtain dental records prior to appointments.</li> <li> Prepare patients for procedures - ensure comfort and develop trust; calm distressed patients; instruct patients on postoperative and general oral health care.</li> <li> Oversee cleanliness of operatories and instruments; insure safe/sanitary conditions using the autoclave, ultrasonic and dry heat instrument sterilization</li> <li> Assist dentist with extractions, fillings, RCTs, Implants, Crown Preps</li> <li> Assist hygiene and SRP cases</li> </ul> </div> </div> </div> <div class="section" id="SECTION_SKLL810351098" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL810351098"> general office skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_810351098_1_526691338" style="padding-top:0px;"> <div class="field singlecolumn" id="810351098FRFM1"> <ul> <li> Eaglesoft</li> <li> Dentrix</li> <li> Open Dental</li> <li> Microsoft Office</li> <li> Exceptional Phone Etiquette </li> <li> Scheduling</li> </ul> <p> <br/> </p> </div> </div> </div> <div class="section" id="SECTION_EXPR810277059" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR810277059"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_810277059_1_526618115" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="810277059JSTD1"> 03/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="810277059EDDT1"> 04/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="810277059JTIT1"> RDA</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="810277059COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="810277059JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="810277059JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="810277059JDES1" itemprop="description"> <ul> <li> <span> <span> Coordinated appointment schedules for both the dentist and oral surgeon. </span> </span> </li> <li> <span> <span> </span> <span> Routinely completed inventory, supply orders and restocked supplies. </span> Greeted and prepared patients for dental examinations. </span> </li> <li> <span> <span> Properly sterilized dental equipment and examination rooms in accordance with infection control policies. </span> </span> </li> <li> <span> <span> <span> Correctly arranged instrument trays prior to dental procedures and surgeries. </span> </span> </span> </li> <li> <span> <span> <span> <span> Proficiently assisted dentist with diagnostic, preventative, general, orthodontic, endodontic, surgical and periodontic procedures. </span> </span> </span> </span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_810277059_2_526621108" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="810277059JSTD2"> 04/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="810277059EDDT2"> 12/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="810277059JTIT2"> Dental Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="810277059COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="810277059JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="810277059JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="810277059JDES2" itemprop="description"> <ul> <li> <span> Greeted and prepared patients for dental examinations. </span> </li> <li> <span> <span> Properly sterilized dental equipment and examination rooms in accordance with infection control policies. </span> </span> </li> <li> <span> <span> Effectively operated x-ray machines and developed x-rays. </span> </span> </li> <li> <span> <span> Provided appropriate postoperative instructions as prescribed by dentist. </span> </span> </li> <li> <span> <span> Expertly filed patients' charts and processed billing and payments. </span> </span> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_810277059_3_526622334" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="810277059JSTD3"> 06/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="810277059EDDT3"> 12/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="810277059JTIT3"> Dental Assistant</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="810277059COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="810277059JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="810277059JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="810277059JDES3" itemprop="description"> <ul> <li> <span> Greeted and prepared patients for dental examinations. </span> </li> <li> <span> <span> Properly sterilized dental equipment and examination rooms in accordance with infection control policies. </span> </span> </li> <li> <span> <span> <span> Accurately collected and recorded patient medical and dental histories. </span> </span> </span> </li> </ul> <p> <span> <span> <br/> </span> </span> </p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC810277058" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC810277058"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_810277058_1_526634136" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="810277058GRYR1"> 2012</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="810277058DGRE1" itemprop="name"> </span> <span class="programline" id="810277058STUY1"> Dental Assisting Program</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="810277058SCHO1" itemprop="name"> Kaplan College</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="810277058SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="810277058SSTA1"> State</span> <span class="joblocation jobstate" id="810277058SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="810277058FRFM1"> <p> <span> <font color="#0000ff"> Honors GPA 3.85</font> </span> </p> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_810277058_2_526642603" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="810277058GRYR2"> 2014</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="810277058DGRE2" itemprop="name"> </span> <span class="programline" id="810277058STUY2"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="810277058SCHO2" itemprop="name"> Invisalign Training</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="810277058SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="810277058SSTA2"> State</span> <span class="joblocation jobstate" id="810277058SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="810277058FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_810277058_3_526692144" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="810277058GRYR3"> 2015</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="810277058DGRE3" itemprop="name"> </span> <span class="programline" id="810277058STUY3"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="810277058SCHO3" itemprop="name"> iTERO Training</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="810277058SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="810277058SSTA3"> State</span> <span class="joblocation jobstate" id="810277058SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="810277058FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_810277058_4_526698083" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="810277058GRYR4"> 2015</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="810277058DGRE4" itemprop="name"> </span> <span class="programline" id="810277058STUY4"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="810277058SCHO4" itemprop="name"> Kor Whitening Training</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="810277058SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="810277058SSTA4"> State</span> <span class="joblocation jobstate" id="810277058SCNT4"> </span> </span> <span class="paddedline"> <span class="field" id="810277058FRFM4"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_COMS810278775" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_COMS810278775"> Community Service</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_810278775_1_526633338" style="padding-top:0px;"> <div class="field singlecolumn" id="810278775FRFM1"> <ul> <li> Dentistry From the Heart - Free Dentistry</li> <li> CEA Dental Convention - Greeter, Collected Surveys</li> <li> Kaplan Student Leaders - Feeding America, Blood Drive</li> </ul> </div> </div> </div> </div>

ARTS

BUSINESS PROCESS ANALYST Summary Business Process Analyst highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements. Experience 03/2017 to Current Business Process Analyst Company Name － City , State Design and implement internal audit practices to identify, mitigate and resolve HR exposure. Manage testing internal audit controls and tracking the status of gaps and corrective actions. Maintain audit schedule, and partner with HR Risk Manager and Corporate Internal Auditors to ensure on-time completion of audits. Provide objective, risk-based evaluations of the effectiveness of company policies and procedures. Oversee annual reporting, including AAP, EEO-1 and Vets 100. Prepare and present quarterly executive reports to the CPO. 10/2015 to 03/2017 People Infrastructure Operations Coordinator Company Name － City , State Acted as primary point of contact for all North American new hires. Administered the applicant tracking system to update, audit and maintain candidate data. Managed the onboarding process for new hires in the North and Latin America regions. Created and sent offer packets to new hires. Partnered with other members of the People Team to ensure a smooth integration of new hires into the company. Worked with HRIS and Payroll teams to create new hire accounts. Supported Talent Acquisition team projects on a global basis by identifying and documenting existing team processes, researching and reporting on industry best practices, and carrying out project tasks. 02/2015 to 10/2015 Operations and HR Specialist Company Name － City , State Managed all aspects of the hiring process from recruiting to onboarding, including administration of the applicant tracking system, preparation of employment agreements and new hire orientation. Provided support for various recruiting campaigns, including Stack Overflow and local career fairs. Managed company PEO and the day-to-day operations of the group benefits program. Acted as a liaison between employees and the PEO and escalated tickets or questions as necessary. Maintained all personnel files. Processed semi-monthly payroll. Reviewed employee expense reports for compliance with company policy. Assisted with administrative functions, including ordering office supplies, overseeing facilities processes, maintaining record of IT equipment and handling correspondence. Assisted with monthly sales commission calculation. Planned and secured vendors for company events. 08/2013 to 02/2015 English/Language Arts Department Chair Company Name － City , State Attended countywide department chair meetings and led monthly department meetings to disseminate information to members of the school's English/Language Arts department. Attended countywide Discovery Education professional development as a member of the Teacher Leader Corps and facilitated school-based professional development modules in student engagement through the use of technology. Participated on the Leadership Team and School Improvement Plan Committee and in the development of the school's mission, vision, and values statement. Interviewed department applicants and made recommendations for candidates. 8th Grade English/Language Arts Teacher, Martin Gifted and Talented Magnet Middle School. 03/2012 to 02/2015 English/Language Arts Teacher Company Name － City , State Planned and implemented daily lesson plans in accordance with the Common Core State Standards for eighth grade English/Language Arts. Differentiated instruction and collaborated with specialists to support the needs of all learners. Utilized a variety of methods to communicate with parents and families of students. Created appropriate formative and summative assessments and analyzed data to identify areas of need. 10/2010 to 03/2012 LanguageArts and Social Studies Teacher Company Name － City , State Planned and implemented daily lesson plans in accordance with the North Carolina Standard Course of Study for eighth grade Language Arts and Social Studies. Developed interdisciplinary units across content areas. Participated on the Leadership Team for the countywide implementation of Balanced Literacy. Coordinated and taught summer sessions at a transition camp geared toward rising sixth grade students. Education and Training Master of Arts Degree : Education East Carolina University Education Bachelor of Science Degree : Education The University of North Carolina at Greensboro Education Skills project management, project coordination, administrative functions, content creation, employee relations, systems administration, internal audit, risk management, curriculum development and facilitation, operations support

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME952156337" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_952156337_1_627681182" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="952156337FNAM1"> </span> <span> </span> <span class="field" id="952156337LNAM1"> BUSINESS PROCESS ANALYST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM952156342" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM952156342"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952156342_1_627687669" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="952156342FRFM1"> <p style="text-align: left;"> <span class=""> <font color="#000" style="color: rgb(0, 0, 0);"> Business Process Analyst</font> highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements.</span> </p> </div> </div> </div> <div class="section" id="SECTION_EXPR952156339" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR952156339"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952156339_1_627681184" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="952156339JSTD1"> 03/2017</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="952156339EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952156339JTIT1"> Business Process Analyst</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952156339COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="952156339JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="952156339JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="952156339JDES1" itemprop="description"> <ul> <li> Design and implement internal audit practices to identify, mitigate and resolve HR exposure.</li> <li> Manage testing internal audit controls and tracking the status of gaps and corrective actions.</li> <li> Maintain audit schedule, and partner with HR Risk Manager and Corporate Internal Auditors to ensure on-time completion of audits.</li> <li> Provide objective, risk-based evaluations of the effectiveness of company policies and procedures.</li> <li> Oversee annual reporting, including AAP, EEO-1 and Vets 100.</li> <li> Prepare and present quarterly executive reports to the CPO.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952156339_2_627681185" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="952156339JSTD2"> 10/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="952156339EDDT2"> 03/2017</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952156339JTIT2"> People Infrastructure Operations Coordinator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952156339COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="952156339JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="952156339JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="952156339JDES2" itemprop="description"> <ul> <li> Acted as primary point of contact for all North American new hires.</li> <li> Administered the applicant tracking system to update, audit and maintain candidate data.</li> <li> Managed the onboarding process for new hires in the North and Latin America regions.</li> <li> Created and sent offer packets to new hires.</li> <li> Partnered with other members of the People Team to ensure a smooth integration of new hires into the company.</li> <li> Worked with HRIS and Payroll teams to create new hire accounts.</li> <li> Supported Talent Acquisition team projects on a global basis by identifying and documenting existing team processes, researching and reporting on industry best practices, and carrying out project tasks.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952156339_3_627681186" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="952156339JSTD3"> 02/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="952156339EDDT3"> 10/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952156339JTIT3"> Operations and HR Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952156339COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="952156339JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="952156339JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="952156339JDES3" itemprop="description"> <ul> <li> Managed all aspects of the hiring process from recruiting to onboarding, including administration of the applicant tracking system, preparation of employment agreements and new hire orientation.</li> <li> Provided support for various recruiting campaigns, including Stack Overflow and local career fairs.</li> <li> Managed company PEO and the day-to-day operations of the group benefits program.</li> <li> Acted as a liaison between employees and the PEO and escalated tickets or questions as necessary.</li> <li> Maintained all personnel files.</li> <li> Processed semi-monthly payroll.</li> <li> Reviewed employee expense reports for compliance with company policy.</li> <li> Assisted with administrative functions, including ordering office supplies, overseeing facilities processes, maintaining record of IT equipment and handling correspondence.</li> <li> Assisted with monthly sales commission calculation.</li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <div class="newSpan" style="margin-left: -168px;"> </div> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li> Planned and secured vendors for company events.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952156339_4_627681187" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="952156339JSTD4"> 08/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="952156339EDDT4"> 02/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952156339JTIT4"> English/Language Arts Department Chair</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952156339COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="952156339JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="952156339JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="952156339JDES4" itemprop="description"> <ul> <li> Attended countywide department chair meetings and led monthly department meetings to disseminate information to members of the school's English/Language Arts department.</li> <li> Attended countywide Discovery Education professional development as a member of the Teacher Leader Corps and facilitated school-based professional development modules in student engagement through the use of technology.</li> <li> Participated on the Leadership Team and School Improvement Plan Committee and in the development of the school's mission, vision, and values statement.</li> <li> Interviewed department applicants and made recommendations for candidates.</li> <li> 8th Grade English/Language Arts Teacher, Martin Gifted and Talented Magnet Middle School.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952156339_5_627681188" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="952156339JSTD5"> 03/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="952156339EDDT5"> 02/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952156339JTIT5"> English/Language Arts Teacher</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952156339COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="952156339JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="952156339JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="952156339JDES5" itemprop="description"> <ul> <li> Planned and implemented daily lesson plans in accordance with the Common Core State Standards for eighth grade English/Language Arts.</li> <li> Differentiated instruction and collaborated with specialists to support the needs of all learners.</li> <li> Utilized a variety of methods to communicate with parents and families of students.</li> <li> Created appropriate formative and summative assessments and analyzed data to identify areas of need.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952156339_6_627681189" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="952156339JSTD6"> 10/2010</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="952156339EDDT6"> 03/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="952156339JTIT6"> LanguageArts and Social Studies Teacher</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="952156339COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="952156339JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="952156339JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="952156339JDES6" itemprop="description"> <ul> <li> Planned and implemented daily lesson plans in accordance with the North Carolina Standard Course of Study for eighth grade Language Arts and Social Studies.</li> <li> Developed interdisciplinary units across content areas.</li> <li> Participated on the Leadership Team for the countywide implementation of Balanced Literacy.</li> <li> Coordinated and taught summer sessions at a transition camp geared toward rising sixth grade students.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC952156340" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC952156340"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952156340_1_627681190" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="952156340GRYR1"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="952156340DGRE1" itemprop="name"> Master of Arts Degree</span> <span> : </span> <span class="programline" id="952156340STUY1"> Education</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="952156340SCHO1" itemprop="name"> East Carolina University</span> <span class="joblocation jobcity" id="952156340SCIT1"> </span> <span class="joblocation jobstate" id="952156340SSTA1"> </span> <span class="joblocation jobstate" id="952156340SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="952156340FRFM1"> Education</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_952156340_2_627681191" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="952156340GRYR2"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="952156340DGRE2" itemprop="name"> Bachelor of Science Degree</span> <span> : </span> <span class="programline" id="952156340STUY2"> Education</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="952156340SCHO2" itemprop="name"> The University of North Carolina at Greensboro</span> <span class="joblocation jobcity" id="952156340SCIT2"> </span> <span class="joblocation jobstate" id="952156340SSTA2"> </span> <span class="joblocation jobstate" id="952156340SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="952156340FRFM2"> Education</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL952156341" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL952156341"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_952156341_1_627681192" style="padding-top:0px;"> <div class="field singlecolumn" id="952156341FRFM1"> project management, project coordination, administrative functions, content creation, employee relations, systems administration, internal audit, risk management, curriculum development and facilitation, operations support</div> </div> </div> </div>

ARTS

ONLINE LEARNING COORDINATOR - PROGRAM TRAINING AND SUPPORT Summary To effectively and innovatively influence student and staff knowledge and skills with learning technologies and learning management systems through support and online education. Core Qualifications Multiple Learning Management System platform experience: Schoology, Desire2Learn (D2L), Moodle, Blackboard Multiple platforms to enhance the use of technology as a mode of learning: mobile learning, tablet computing, online professional development, online courses for credit (both virtual and in the classroom), educational software as instruction and as supplemental to instruction, gamification, video tutorials Creating and presenting district-level staff development for educational software programs Creating and facilitating all required professional development for all departments in a district of 5,000+ employees Certified Trainer of Trainers (ToT) for SIOP (Sheltered Instruction Observation Protocol) implementation in the classroom Achievements Member of International Society for Technology in Education (ISTE) Presenter at 2012 TCCA – “Technology Integration in the Elementary Classroom” ESL Teacher of the Year, Plummer Middle School, 2006-2007 Member of International Literacy Association (ILA) Presenter at 2014 TCEA – “Technology Integration and You” Professional Experience Online Learning Coordinator - Program Training and Support October 2013 to Current Company Name － City , State Created and presented district staff development sessions for district purchased online software programs for RtI and General Education settings Designed implementation plans and strategies for all learning technologies in the district (Administration and Campus staff) Implemented pilot studies and provided results and recommendations on all program purchases Create online professional development and maintain records of courses for entire district: campus, administration, and staff One on one coaching for implementation and learning technology design for blended learning environments Plan, provide, and measure effectiveness of intervention and instruction for students Oversee curriculum alignment within online courses in the Learning Management System for 125 Virtual School and Credit Recovery courses Design, plan, and implement customized training for campuses -     Develop training and support plan for 75 Instructional Technology Specialists for learning technologies and learning management systems System Administrator for all learning technologies and learning management systems for a district of 5,000+ students and 65,000+ students Design and implement all learning technologies training for Homebound teachers Department administrative contact for all High School campuses with learning technologies and courseware for Virtual School and Credit Recovery students and labs Compiled and analyzed data on 2 learning management systems, 11 online programs, and a multitude of learning technologies, including device management Certified Classroom Teacher August 2007 to October 2013 Company Name － City , State Presented district staff development sessions for district purchased online software programs for RtI and General Education settings 4th Grade ESL Language Arts Teacher Provide staff development to campus for SIOP and district writing initiatives Implement district purchased online software programs within daily curriculum Plan, provide, and measure effectiveness of intervention and instruction for students Develop and implement IEPs for inclusion students in a Co-Teach setting Plan, recruit, and implement social events for entire campus. Language Arts Teacher August 2005 to June 2007 Company Name Create and implement curriculum aligned with TEKS for Level 1 ESL students Implement district purchased online software programs within daily curriculum Plan, provide, and measure effectiveness of intervention and instruction for students Summer Curriculum Writing team member District Staff Development presenter. Language Arts Teacher August 2003 to June 2005 Company Name Plan, implement, and measure effectiveness of intervention and instruction for students. Implement district purchased online software programs within daily curriculum. Develop and implement creative lesson plans, aligned with TEKS, to facilitate learning. Summer Curriculum Writing team member. Education and Training Bachelor of Science : Criminal Justice , December 1998 Southwest Texas State University Criminal Justice Alternative Teaching Certification, ELAR & ESL 4-8 - 2003 Teacher Certification : Educator Certification , October 2013 Lone Star College － City , State , USA Bachelor of Science : Information Technology University of Phoenix － City , State , USA Master of Arts : Educational Leadership and Technology Integration , 2016 Lamar University － City , State , USA Certifications Certified Trainer of Trainers (ToT) for SIOP implementation in the classroom Abydos Learning International (New Jersey Writing Project in Texas) Certified Trainer TEA Certified English, Language Arts, and Reading 4-8 TEA Certified English as a Second Language (Supplementary)  K-12 TEA Certified Social Studies 4-8 Harris County Department of Education Certified Virtual School Teacher (9-12) Skills Learning Mangement System, Learning Technologies, Technology Integration, Online Programs

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME633660779" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_633660779_1_412417230" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="633660779FNAM1"> </span> <span> </span> <span class="field" id="633660779LNAM1"> ONLINE LEARNING COORDINATOR - PROGRAM TRAINING AND SUPPORT</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM633660784" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM633660784"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_633660784_1_412417241" style="padding-top:0px;"> <div class="field singlecolumn" id="633660784FRFM1"> To effectively and innovatively influence student and staff knowledge and skills with learning technologies and learning management systems through support and online education.</div> </div> </div> <div class="section" id="SECTION_HILT633660788" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT633660788"> Core Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_633660788_1_412419185" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="633660788SKC11"> <ul> <li> Multiple Learning Management System platform experience: Schoology, Desire2Learn (D2L), Moodle, Blackboard</li> <li> Multiple platforms to enhance the use of technology as a mode of learning: mobile learning, tablet computing, online professional development, online courses for credit (both virtual and in the classroom), educational software as instruction and as supplemental to instruction, gamification, video tutorials</li> </ul> </td> <td class="field twocol_2 charspace" id="633660788SKC21"> <ul> <li> Creating and presenting district-level staff development for educational software programs</li> <li> Creating and facilitating all required professional development for all departments in a district of 5,000+ employees</li> <li> Certified Trainer of Trainers (ToT) for SIOP (Sheltered Instruction Observation Protocol) implementation in the classroom<br/> </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM633661104" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM633661104"> Achievements</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_633661104_1_412419642" style="padding-top:0px;"> <div class="field singlecolumn" id="633661104FRFM1"> <ul> <li> Member of International Society for Technology in Education (ISTE)</li> <li> Presenter at 2012 TCCA – “Technology Integration in the Elementary Classroom”</li> <li> ESL Teacher of the Year, Plummer Middle School, 2006-2007</li> <li> Member of International Literacy Association (ILA)</li> <li> Presenter at 2014 TCEA – “Technology Integration and You” <br/> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR633660782" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR633660782"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_633660782_1_412420869" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="633660782JTIT1"> Online Learning Coordinator - Program Training and Support</span> <br/> <span> <span class="jobdates" format="%B %Y" id="633660782JSTD1"> October 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="633660782EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="633660782COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="633660782JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="633660782JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="633660782JDES1" itemprop="description"> <ul> <li> Created and presented district staff development sessions for district purchased online software programs for RtI and General Education settings</li> <li> Designed implementation plans and strategies for all learning technologies in the district (Administration and Campus staff)</li> <li> Implemented pilot studies and provided results and recommendations on all program purchases</li> <li> Create online professional development and maintain records of courses for entire district: campus, administration, and staff</li> <li> One on one coaching for implementation and learning technology design for blended learning environments</li> <li> Plan, provide, and measure effectiveness of intervention and instruction for students</li> <li> Oversee curriculum alignment within online courses in the Learning Management System for 125 Virtual School and Credit Recovery courses</li> <li> Design, plan, and implement customized training for campuses -     Develop training and support plan for 75 Instructional Technology Specialists for learning technologies and learning management systems</li> <li> System Administrator for all learning technologies and learning management systems for a district of 5,000+ students and 65,000+ students</li> <li> Design and implement all learning technologies training for Homebound teachers</li> <li> Department administrative contact for all High School campuses with learning technologies and courseware for Virtual School and Credit Recovery students and labs</li> <li> Compiled and analyzed data on 2 learning management systems, 11 online programs, and a multitude of learning technologies, including device management <br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_633660782_2_412417232" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="633660782JTIT2"> Certified Classroom Teacher</span> <br/> <span> <span class="jobdates" format="%B %Y" id="633660782JSTD2"> August 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="633660782EDDT2"> October 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="633660782COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="633660782JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="633660782JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="633660782JDES2" itemprop="description"> <ul> <li> Presented district staff development sessions for district purchased online software programs for RtI and General Education settings</li> <li> 4th Grade ESL Language Arts Teacher Provide staff development to campus for SIOP and district writing initiatives</li> <li> Implement district purchased online software programs within daily curriculum</li> <li> Plan, provide, and measure effectiveness of intervention and instruction for students Develop and implement IEPs for inclusion students in a Co-Teach setting</li> <li> Plan, recruit, and implement social events for entire campus.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_633660782_3_412417234" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="633660782JTIT3"> Language Arts Teacher</span> <br/> <span> <span class="jobdates" format="%B %Y" id="633660782JSTD3"> August 2005</span> <span> to </span> <span class="jobdates" format="%B %Y" id="633660782EDDT3"> June 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="633660782COMP3" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="633660782JCIT3" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="633660782JSTA3" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="633660782JDES3" itemprop="description"> <ul> <li> Create and implement curriculum aligned with TEKS for Level 1 ESL students Implement district purchased online software programs within daily curriculum Plan, provide, and measure effectiveness of intervention and instruction for students Summer Curriculum Writing team member District Staff Development presenter.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_633660782_4_412417236" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="633660782JTIT4"> Language Arts Teacher</span> <br/> <span> <span class="jobdates" format="%B %Y" id="633660782JSTD4"> August 2003</span> <span> to </span> <span class="jobdates" format="%B %Y" id="633660782EDDT4"> June 2005</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="633660782COMP4" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="633660782JCIT4" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="633660782JSTA4" itemprop="addressRegion"> </span> </span> <span class="paddedline"> <span class="jobline" id="633660782JDES4" itemprop="description"> <ul> <li> Plan, implement, and measure effectiveness of intervention and instruction for students.</li> <li> Implement district purchased online software programs within daily curriculum.</li> <li> Develop and implement creative lesson plans, aligned with TEKS, to facilitate learning.</li> <li> Summer Curriculum Writing team member.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC633660783" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC633660783"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_633660783_1_412417237" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="633660783DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="633660783STUY1"> Criminal Justice</span> <span> , </span> <span class="jobdates" id="633660783GRYR1"> December 1998</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="633660783SCHO1" itemprop="name"> Southwest Texas State University</span> <span class="joblocation jobcity" id="633660783SCIT1"> </span> <span class="joblocation jobstate" id="633660783SSTA1"> </span> <span class="joblocation jobstate" id="633660783SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="633660783FRFM1"> Criminal Justice</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_633660783_2_412417238" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="633660783DGRE2" itemprop="name"> Alternative Teaching Certification, ELAR &amp; ESL 4-8 - 2003</span> <span class="programline" dependency="STUY" id="633660783STUY2"> </span> <span class="jobdates" id="633660783GRYR2"> </span> </span> <span class="paddedline"> <span class="field" id="633660783FRFM2"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_633660783_3_412417239" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="633660783DGRE3" itemprop="name"> Teacher Certification</span> <span> : </span> <span class="programline" dependency="STUY" id="633660783STUY3"> Educator Certification</span> <span> , </span> <span class="jobdates" id="633660783GRYR3"> October 2013</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="633660783SCHO3" itemprop="name"> Lone Star College</span> <span> － </span> <span class="joblocation jobcity" id="633660783SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="633660783SSTA3"> State</span> <span> , </span> <span class="joblocation jobstate" id="633660783SCNT3"> USA</span> </span> <span class="paddedline"> <span class="field" id="633660783FRFM3"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_633660783_4_412417240" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="633660783DGRE4" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" dependency="STUY" id="633660783STUY4"> Information Technology</span> <span class="jobdates" id="633660783GRYR4"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="633660783SCHO4" itemprop="name"> University of Phoenix</span> <span> － </span> <span class="joblocation jobcity" id="633660783SCIT4"> City</span> <span> , </span> <span class="joblocation jobstate" id="633660783SSTA4"> State</span> <span> , </span> <span class="joblocation jobstate" id="633660783SCNT4"> USA</span> </span> <span class="paddedline"> <span class="field" id="633660783FRFM4"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_633660783_5_412421402" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="633660783DGRE5" itemprop="name"> Master of Arts</span> <span> : </span> <span class="programline" dependency="STUY" id="633660783STUY5"> Educational Leadership and Technology Integration</span> <span> , </span> <span class="jobdates" id="633660783GRYR5"> 2016</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="633660783SCHO5" itemprop="name"> Lamar University</span> <span> － </span> <span class="joblocation jobcity" id="633660783SCIT5"> City</span> <span> , </span> <span class="joblocation jobstate" id="633660783SSTA5"> State</span> <span> , </span> <span class="joblocation jobstate" id="633660783SCNT5"> USA</span> </span> <span class="paddedline"> <span class="field" id="633660783FRFM5"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT633660785" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_CERT633660785"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_633660785_1_412417242" style="padding-top:0px;"> <div class="field singlecolumn" id="633660785FRFM1"> <ul> <li> Certified Trainer of Trainers (ToT) for SIOP implementation in the classroom</li> <li> Abydos Learning International (New Jersey Writing Project in Texas) Certified Trainer</li> <li> TEA Certified English, Language Arts, and Reading</li> <li> 4-8 TEA Certified English as a Second Language (Supplementary) <span style="line-height: 1.5;"> K-12</span> </li> <li> <span style="line-height: 1.5;"> TEA Certified Social Studies 4-8</span> </li> <li> <span style="line-height: 1.5;"> Harris County Department of Education Certified Virtual School Teacher (9-12)</span> </li> </ul> </div> </div> </div> <div class="section" id="SECTION_AFIL634066121" style="padding-top:0px;"> </div> <div class="section" id="SECTION_COMS634066120" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL633660787" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL633660787"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_633660787_1_412417244" style="padding-top:0px;"> <div class="field singlecolumn" id="633660787FRFM1"> Learning Mangement System, Learning Technologies, Technology Integration, Online Programs</div> </div> </div> </div>

ARTS

LEAD ADMINISTRATOR Career Overview Personable, detail-oriented, proactive team-player eager to bring strong administrative skills and dedicated work ethic to a growing company in need of top-level support.  Skill Highlights Macintosh and PC Microsoft Word, Microsoft Power Point, Microsoft Excel Google Drive, Word Press, GoDaddy Website Builder Data Entry Multi-tasking, Calm Conflict Resolution, Working Under Pressure Clear Written and Spoken Communication Research, Networking, Promoting Professional Experience Company Name November 2015 to Current Lead Administrator City , State Compose, distribute, and file contracts; design and create operations manuals to guide participants through app use; and follow up with contributing artists or curators through email to ensure that information is clearly understood Build contact profiles and update contact list information in Salesforce to support organization email lists Reconfigured/restructured/redesigned the filing system for streamlined use, making projects easier to both archive and find Anticipate and resolve questions through regular and clear communication with artists and curators about their projects, researching solutions for answers that are otherwise not readily available Initiate and facilitate the timely payment of artists, verify with executive director that they receive their payment, and update relevant financial records. Company Name March 2015 to June 2015 Chaplain Intern City , State Assessed spiritual, emotional, physical needs of people going through crisis within a hospital setting to provide emotional and spiritual support through active listening, advocacy, empathy, or prayer based on the needs of the individual. Company Name January 2015 to June 2015 Festival Coordinator City , State Enhanced the school's annual week-long arts festival by integrating it with the annual All Nations Banquet, rebranding the All Nations Banquet as the All Nations Food and Art Festival, advocating for the inclusion of the artistic Master's Thesis Capstone Cohort, coordinating student group involvement, and safeguarding event cohesion through brainstorming and development of a festival theme. Supported efforts for contracting poet Scott Cairns for a reading by recruiting academically informed panelists for discussion, planning a book signing, and coordinating a book sales table with artist's book publisher and a local book store. Conceptualized creative problem solving to cut expenses, secured department financial support, targeted allocation of funds, recruited volunteers, and tracked receipts in order to stay under budget and resolve all expenses at the conclusion of the festival. Company Name September 2014 to June 2015 Master's Thesis Art Project City , State Originated concept, then recruited and collaborated with fifteen volunteer artists of varying genres to produce a high-quality, multi-media artistic project. Utilized correspondence and verbal conversations with volunteers to develop clear project expectations, scheduled and confirmed meetings via Google Calendar, uploaded artistic media to Google Drive, and transferred information within agreed upon deadlines. Hospitality through provision of refreshments and expressed appreciation to ensure artist volunteers felt valued. Secured last-minute travel arrangements for an artist traveling from out of town when her own travel plans fell through. Company Name June 2014 to June 2015 Co-Chair of Fuller Arts Collective (FAC) City , State Established two FAC events every ten weeks through calendar event planning, coordinating space, catering, and advertising to provide student empowerment through connection and performance opportunities. Composed group news emails and scheduled social media posts to create a strong brand presence for FAC. Company Name September 2013 to June 2014 Worship Arts Intern City , State Expanded the role of the Worship Arts Department in engaging with various genres of art, designed an online form to streamline registration for a yearly artist showcase, and created a semi-permanent gallery. Initiated team meetings to ensure sensitivity and respect to church tradition in potentially controversial exploration of art and liturgy. Networked with and coordinated volunteer artists in curating their works for various art exhibits within the church. Mediated between the Worship Arts Department and various church departments to ensure a clear communication of ideas and to provide professionalism regarding church engagement with artists. Company Name August 2009 to September 2013 Barista City , State Served as integral member of a team that produced high-quality products under tight time constraints, with a focus on customer satisfaction; trained new team members to ensure they can perform necessary tasks at expected standards of service; inventoried and organized raw materials. Education Vanguard University 2009 Bachelor of Arts : Theatre Arts City , State GPA: summa cum laude, 2009 Member of Sigma Theta Delta English honors society Minored in English and Religion Fuller Theological Seminary 2015 Masters of Divinity : Worship Theology and the Arts City , State Brehm Scholar - The Brehm Center scholars show exceptional promise to be leaders in church, academic, missions or arts related vocations  Skills Active Learner, Creative Problem Solving,  Customer Service,  Organizational Skills

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME756782215" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_756782215_1_490432277" style="padding-top:0px;"> <div class="name bottomborder" itemprop="name"> <span class="field" id="756782215FNAM1"> </span> <span> </span> <span class="field" id="756782215LNAM1"> LEAD ADMINISTRATOR</span> </div> <div class="lowerborder bottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM756782231" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM756782231"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_756782231_1_490438904" style="padding-top:0px;"> <div class="field singlecolumn" id="756782231FRFM1"> <div> <span style="line-height: 1.5;"> Personable, detail-oriented, proactive team-player eager to bring strong administrative skills and dedicated work ethic to a growing company in need of top-level support. </span> <br/> </div> </div> </div> </div> <div class="section" id="SECTION_HILT756782229" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT756782229"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_756782229_1_490432290" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="756782229SKC11"> <ul> <li style="text-align: left;"> Macintosh and PC</li> <li style="text-align: left;"> Microsoft Word, Microsoft Power Point, Microsoft Excel</li> <li style="text-align: left;"> <span style="line-height: 1.5;"> Google Drive, Word Press, GoDaddy Website Builder</span> </li> <li style="text-align: left;"> <span style="line-height: 1.5;"> </span> Data Entry</li> </ul> </td> <td class="field twocol_2" id="756782229SKC21"> <ul> <li> Multi-tasking, Calm Conflict Resolution, Working Under Pressure</li> <li> Clear Written and Spoken Communication</li> <li> Research, Networking, Promoting</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR756782218" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR756782218"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_756782218_1_490432279" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="756782218COMP1" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="756782218JSTD1"> November 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="756782218EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="756782218JTIT1"> Lead Administrator</span> <br/> <span class="joblocation jobcity" id="756782218JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="756782218JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="756782218JDES1" itemprop="description"> <ul> <li> Compose, distribute, and file contracts; design and create operations manuals to guide participants through app use; and follow up with contributing artists or curators through email to ensure that information is clearly understood </li> <li> Build contact profiles and update contact list information in Salesforce to support organization email lists </li> <li> Reconfigured/restructured/redesigned the filing system for streamlined use, making projects easier to both archive and find </li> <li> Anticipate and resolve questions through regular and clear communication with artists and curators about their projects, researching solutions for answers that are otherwise not readily available </li> <li> Initiate and facilitate the timely payment of artists, verify with executive director that they receive their payment, and update relevant financial records.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_756782218_2_490432281" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="756782218COMP2" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="756782218JSTD2"> March 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="756782218EDDT2"> June 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="756782218JTIT2"> Chaplain Intern</span> <br/> <span class="joblocation jobcity" id="756782218JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="756782218JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="756782218JDES2" itemprop="description"> <ul> <li> Assessed spiritual, emotional, physical needs of people going through crisis within a hospital setting to provide emotional and spiritual support through active listening, advocacy, empathy, or prayer based on the needs of the individual.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_756782218_3_490432282" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="756782218COMP3" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="756782218JSTD3"> January 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="756782218EDDT3"> June 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="756782218JTIT3"> Festival Coordinator</span> <br/> <span class="joblocation jobcity" id="756782218JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="756782218JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="756782218JDES3" itemprop="description"> <ul> <li> Enhanced the school's annual week-long arts festival by integrating it with the annual All Nations Banquet, rebranding the All Nations Banquet as the All Nations Food and Art Festival, advocating for the inclusion of the artistic Master's Thesis Capstone Cohort, coordinating student group involvement, and safeguarding event cohesion through brainstorming and development of a festival theme.</li> <li> Supported efforts for contracting poet Scott Cairns for a reading by recruiting academically informed panelists for discussion, planning a book signing, and coordinating a book sales table with artist's book publisher and a local book store.</li> <li> Conceptualized creative problem solving to cut expenses, secured department financial support, targeted allocation of funds, recruited volunteers, and tracked receipts in order to stay under budget and resolve all expenses at the conclusion of the festival.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_756782218_4_490432280" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="756782218COMP4" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="756782218JSTD4"> September 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="756782218EDDT4"> June 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="756782218JTIT4"> Master's Thesis Art Project</span> <br/> <span class="joblocation jobcity" id="756782218JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="756782218JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="756782218JDES4" itemprop="description"> <ul> <li> Originated concept, then recruited and collaborated with fifteen volunteer artists of varying genres to produce a high-quality, multi-media artistic project.</li> <li> Utilized correspondence and verbal conversations with volunteers to develop clear project expectations, scheduled and confirmed meetings via Google Calendar, uploaded artistic media to Google Drive, and transferred information within agreed upon deadlines.</li> <li> Hospitality through provision of refreshments and expressed appreciation to ensure artist volunteers felt valued.</li> <li> Secured last-minute travel arrangements for an artist traveling from out of town when her own travel plans fell through.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_756782218_5_490432283" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="756782218COMP5" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="756782218JSTD5"> June 2014</span> <span> to </span> <span class="jobdates" format="%B %Y" id="756782218EDDT5"> June 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="756782218JTIT5"> Co-Chair of Fuller Arts Collective (FAC)</span> <br/> <span class="joblocation jobcity" id="756782218JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="756782218JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="756782218JDES5" itemprop="description"> <ul> <li> Established two FAC events every ten weeks through calendar event planning, coordinating space, catering, and advertising to provide student empowerment through connection and performance opportunities.</li> <li> Composed group news emails and scheduled social media posts to create a strong brand presence for FAC.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_756782218_6_490432284" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="756782218COMP6" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="756782218JSTD6"> September 2013</span> <span> to </span> <span class="jobdates" format="%B %Y" id="756782218EDDT6"> June 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="756782218JTIT6"> Worship Arts Intern</span> <br/> <span class="joblocation jobcity" id="756782218JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="756782218JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="756782218JDES6" itemprop="description"> <ul> <li> Expanded the role of the Worship Arts Department in engaging with various genres of art, designed an online form to streamline registration for a yearly artist showcase, and created a semi-permanent gallery.</li> <li> Initiated team meetings to ensure sensitivity and respect to church tradition in potentially controversial exploration of art and liturgy.</li> <li> Networked with and coordinated volunteer artists in curating their works for various art exhibits within the church.</li> <li> Mediated between the Worship Arts Department and various church departments to ensure a clear communication of ideas and to provide professionalism regarding church engagement with artists.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_756782218_7_490432285" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname" id="756782218COMP7" itemprop="name"> Company Name</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%B %Y" id="756782218JSTD7"> August 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="756782218EDDT7"> September 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="jobtitle" id="756782218JTIT7"> Barista</span> <br/> <span class="joblocation jobcity" id="756782218JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="756782218JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="756782218JDES7" itemprop="description"> <ul> <li> Served as integral member of a team that produced high-quality products under tight time constraints, with a focus on customer satisfaction; trained new team members to ensure they can perform necessary tasks at expected standards of service; inventoried and organized raw materials.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC756782226" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC756782226"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_756782226_1_490432286" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="756782226SCHO1" itemprop="name"> Vanguard University</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="756782226GRYR1"> 2009</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="756782226DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="756782226STUY1"> Theatre Arts</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="756782226SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="756782226SSTA1"> State</span> <span class="joblocation jobstate" id="756782226SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="756782226GRPA1"> summa cum laude, 2009</span> </span> <span class="paddedline"> <span class="field" id="756782226FRFM1"> <ul> <li> <span style="line-height: 1.5;"> Member of Sigma Theta Delta English honors society</span> <br/> </li> <li> Minored in English and Religion</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_756782226_2_490441660" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" id="756782226SCHO2" itemprop="name"> Fuller Theological Seminary</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" id="756782226GRYR2"> 2015</span> <span> </span> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="756782226DGRE2" itemprop="name"> Masters of Divinity</span> <span> : </span> <span class="programline" id="756782226STUY2"> Worship Theology and the Arts</span> </span> <span class="paddedline"> <span class="joblocation jobcity" id="756782226SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="756782226SSTA2"> State</span> <span class="joblocation jobstate" id="756782226SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="756782226FRFM2"> <ul> <li> Brehm Scholar - The Brehm Center scholars show exceptional promise to be leaders in church, academic, missions or arts related vocations <br/> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL756782230" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL756782230"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_756782230_1_490432291" style="padding-top:0px;"> <div class="field singlecolumn" id="756782230FRFM1"> <div> <span style="line-height: 1.5;"> Active Learner, Creative Problem Solving, </span> <span style="line-height: 1.5;"> Customer Service,</span> <span style="line-height: 1.5;">  Organizational Skills</span> </div> </div> </div> </div> </div>

ARTS

SOFTWARE ENGINEER Profile Experienced Software Engineer generalist with a strong interest in Game Play, and AI programming. Professional Experience Software Engineer 08/2010 to Current Company Name City , State Star Wars: Galaxy of Heroes (IOS/Android, fall 2015) Worked with product managers to implement in game telemetry Implemented various features and fixed bugs required for soft launch Unannounced Mobile Strategy Title (IOS/Android, unreleased) Established first playable prototype in Unity 3D, with player-controlled units that utilized a navigation mesh while obeying rotational and movement constraints Created custom code to drive vehicle-tread animation based on vehicle velocity Unannounced Mobile Role Playing Title (IOS/Android, Unreleased) Worked with artists to develop player animation and movement code using Unity 3Ds legacy animation and navigation mesh agent Lead the evaluation and eventual adoption of Unity's Mecanim Animation System to drive character animation Wrote code to support player interaction with in-world game objects Created procedural loot animation system using physics to animate loot drops Prototyped player exploration game mode with multiple control schemes and UI Dawngate (PC, Open beta release) Extended the developer cheat system to allow in-game cheats to be used on production servers by entitled user accounts to facilitate QA testing and debugging of live builds Worked with a team to develop AI bots from a single rough prototype to a full roster of 5 bots released as part of first time user experience Developed AI behaviors, and a system that used dynamic navigation mesh obstacles allowing bots to avoid incoming enemy fire and move away from fire at current location Profiled and optimized server-side (Lua/C++) code to improve performance added new AI editor and in-game functionality to support game design requirements Command & Conquer (PC, Limited live alpha release) Enhanced and debugged (C#) server-side skirmish AI unit production and base defense, and developed code to allow the skirmish AI Generals to use taunts against opponents Established localization pipeline and workflow using EA shared technology database and tools Integrated an EA shared technology UI system (C++) into the Frostbite game client codebase Implemented HUD features such as objective system, and contextual unit information display Designed and implemented (C++) client, and (C#) server code for queued player command system, and commands including moving, attacking, changing stance, and selecting units Developed code to handle assigning units and structures to control groups Refactored hotkey system to allow hotkeys to trigger different actions based on context Star Wars: The Old Republic (PC, Shipped December 2011) Refactored server logging system initialization to improve log coverage at startup. Trion Worlds, Software Engineer 09/2008 to 08/2010 City , State Rift (PC, Shipped March 2011) Developed automated load test scenarios that included report generation for historical analysis Implemented UI features for the Game Remote Administration Tool for customer service agents Platform Engineering Team Performed feature development and maintenance of platform products, including the crash service, real-time metrics visualization system, and the data collection and transformation service Designed and developed Distributed Testing Service, a client-server based system designed to run functional, load, and scalability tests, and store results in a database Reclaimed and updated code from game team code base, and released it as part of the Trion Platform Foundation code base. Midway, Software Engineer 08/2006 to 08/2008 City , State Unannounced Third Person Action Title (PS3/Xbox 360, Unreleased) Worked in an interrupt-driven environment to implement features, fix bugs and create tools designed to improve the workflow for content creators during daily development, utilizing C++ Unreal Script, UnrealEd, and MAXScript. Core Technology Group TNA iMPACT! (PS3/XBox 360, Shipped Sep 2008), Wheelman (PS3/XBox 360, Shipped Mar 2009), BlackSite Area 51 (PS3/XBox 360, Shipped Nov 2007) Contributed to the Unreal Engine 3 based Core Technology Platform code used across all of Midway's next generation PC, Xbox 360, and PS3 titles by fixing bugs, performing integrations, and reclaiming code from game development teams. Education and Training Bachelors of Science : Computer Science May 2006 Georgia State University City , State Computer Science Skills 3D, alpha, animation, AI, C++, client-server, codebase, content, client, customer service, data collection, database, debugging, editor, features, functional, game design, logging, C#, navigation, next, developer, physics, QA, real-time, servers, Script, Strategy, telemetry, workflow

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME651749025" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_651749025_1_424135185" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="651749025FNAM1"> </span> <span> </span> <span class="field lName" id="651749025LNAM1"> SOFTWARE ENGINEER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM651749028" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM651749028"> Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_651749028_1_424151875" style="padding-top:0px;"> <div class="field singlecolumn" id="651749028FRFM1"> <p align="LEFT"> Experienced Software Engineer generalist with a strong interest in Game Play, and AI programming.</p> </div> </div> </div> <div class="section" id="SECTION_EXPR651749031" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR651749031"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_651749031_1_424135189" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="651749031JTIT1"> Software Engineer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="651749031JSTD1"> 08/2010</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="651749031EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="651749031COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="651749031JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="651749031JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="651749031JDES1" itemprop="description"> <ul> <li> Star Wars: Galaxy of Heroes (IOS/Android, fall 2015) Worked with product managers to implement in game telemetry Implemented various features and fixed bugs required for soft launch Unannounced Mobile Strategy Title (IOS/Android, unreleased) Established first playable prototype in Unity 3D, with player-controlled units that utilized a navigation mesh while obeying rotational and movement constraints Created custom code to drive vehicle-tread animation based on vehicle velocity Unannounced Mobile Role Playing Title (IOS/Android, Unreleased) Worked with artists to develop player animation and movement code using Unity 3Ds legacy animation and navigation mesh agent Lead the evaluation and eventual adoption of Unity's Mecanim Animation System to drive character animation Wrote code to support player interaction with in-world game objects Created procedural loot animation system using physics to animate loot drops Prototyped player exploration game mode with multiple control schemes and UI Dawngate (PC, Open beta release) Extended the developer cheat system to allow in-game cheats to be used on production servers by entitled user accounts to facilitate QA testing and debugging of live builds Worked with a team to develop AI bots from a single rough prototype to a full roster of 5 bots released as part of first time user experience Developed AI behaviors, and a system that used dynamic navigation mesh obstacles allowing bots to avoid incoming enemy fire and move away from fire at current location Profiled and optimized server-side (Lua/C++) code to improve performance added new AI editor and in-game functionality to support game design requirements Command &amp; Conquer (PC, Limited live alpha release) Enhanced and debugged (C#) server-side skirmish AI unit production and base defense, and developed code to allow the skirmish AI Generals to use taunts against opponents Established localization pipeline and workflow using EA shared technology database and tools Integrated an EA shared technology UI system (C++) into the Frostbite game client codebase Implemented HUD features such as objective system, and contextual unit information display Designed and implemented (C++) client, and (C#) server code for queued player command system, and commands including moving, attacking, changing stance, and selecting units Developed code to handle assigning units and structures to control groups Refactored hotkey system to allow hotkeys to trigger different actions based on context Star Wars: The Old Republic (PC, Shipped December 2011) Refactored server logging system initialization to improve log coverage at startup.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_651749031_2_424135191" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="651749031JTIT2"> Trion Worlds, Software Engineer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="651749031JSTD2"> 09/2008</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="651749031EDDT2"> 08/2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="651749031COMP2" itemprop="name"> </span> <span class="datesWrapper"> <span class="joblocation jobcity" id="651749031JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="651749031JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="651749031JDES2" itemprop="description"> <ul> <li> Rift (PC, Shipped March 2011) Developed automated load test scenarios that included report generation for historical analysis Implemented UI features for the Game Remote Administration Tool for customer service agents Platform Engineering Team Performed feature development and maintenance of platform products, including the crash service, real-time metrics visualization system, and the data collection and transformation service Designed and developed Distributed Testing Service, a client-server based system designed to run functional, load, and scalability tests, and store results in a database Reclaimed and updated code from game team code base, and released it as part of the Trion Platform Foundation code base.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_651749031_3_424135192" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="651749031JTIT3"> Midway, Software Engineer</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="651749031JSTD3"> 08/2006</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="651749031EDDT3"> 08/2008</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="651749031COMP3" itemprop="name"> </span> <span class="datesWrapper"> <span class="joblocation jobcity" id="651749031JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="651749031JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="651749031JDES3" itemprop="description"> <ul> <li> Unannounced Third Person Action Title (PS3/Xbox 360, Unreleased) Worked in an interrupt-driven environment to implement features, fix bugs and create tools designed to improve the workflow for content creators during daily development, utilizing C++ Unreal Script, UnrealEd, and MAXScript.</li> <li> Core Technology Group TNA iMPACT! (PS3/XBox 360, Shipped Sep 2008), Wheelman (PS3/XBox 360, Shipped Mar 2009), BlackSite Area 51 (PS3/XBox 360, Shipped Nov 2007) Contributed to the Unreal Engine 3 based Core Technology Platform code used across all of Midway's next generation PC, Xbox 360, and PS3 titles by fixing bugs, performing integrations, and reclaiming code from game development teams.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC651749032" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC651749032"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_651749032_1_424135193" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="651749032DGRE1" itemprop="name"> Bachelors of Science</span> <span> : </span> <span class="programline" id="651749032STUY1"> Computer Science</span> <span class="datesWrapper"> <span class="jobdates" id="651749032GRYR1"> May 2006</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="651749032SCHO1" itemprop="name"> Georgia State University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="651749032SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="651749032SSTA1"> State</span> <span class="joblocation eduCountry" id="651749032SCNT1"> </span> </span> </span> <span class="paddedline"> <span class="field" id="651749032FRFM1"> Computer Science</span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL651749033" style="padding-top:0px;"> </div> <div class="section" id="SECTION_SKLL651749048" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL651749048"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_651749048_1_424135195" style="padding-top:0px;"> <div class="field singlecolumn" id="651749048FRFM1"> 3D, alpha, animation, AI, C++, client-server, codebase, content, client, customer service, data collection, database, debugging, editor, features, functional, game design, logging, C#, navigation, next, developer, physics, QA, real-time, servers, Script, Strategy, telemetry, workflow</div> </div> </div> </div>

ARTS

LANDSCAPE TECHNICIAN Professional Profile Diligent and driven banking professional who has achieved success in a variety of roles with increasing levels of responsibility. An effective communicator and team-builder with strong analytical, management and organizational skills.  Highlights Analytical Detail-oriented Excellent communication skills Strong work ethic Risk management expertise Excellent time management skills Exceptional customer service MS Office proficient Experience 07/2015 - Current Company Name － City , State Loss Prevention/ BSA Analyst Evaluate current fraud situations and formulate recommendations to reduce in the future Use anti-money laundering (AML) software to review members' activity for money laundering and other suspicious activity.  Review structuring reports if software is not functional. Work cases and alerts generated by software, documenting conclusions reached and actions taken. Review member accounts to determine those posing higher risk.  Obtain and evaluate EDD forms and information. File Suspicious Activity Reports (SARs) as necessary. Provide effective written and oral communication with members concerning extended holds, or possible fraudulent transactions, or other security measures taken. Document all actions accurately and timely. Work with Fraud and Security Managers in investigations and recoveries; with Operations (when necessary) to ensure fraud is limited/prevented; with other financial institutions and merchants to process fraud claims 04/2014 - 07/2015 Company Name － City , State Branch Representative Provided superior member service in the Retail branch, answering/ resolving member questions, and discrepancies; performed and processed transactions on sales side of branch- i.e. membership/ loan applications; resolving account related issues; and all cash-related responsibilities related to the service side Achieved assigned cross-selling and performance goals by proactively offering appropriate products and services to each member to ensure Credit Union's growth goals Developed and maintained a strong working knowledge of PFFCU products and services, as well as all policies and procedures associated with entire branch in order to ensure operational effectiveness Produced work that is thorough and completed with minimal errors, delivered the highest level of service by ensuring all member information is secured and protected Maintained a superior volume level of work performed; adhered to all PFFCU policies and procedures 11/2011 - 10/2013 Company Name － City , State Operations Supervisor Oversaw and supported the day-to-day department production activities which included cross training, control, and audit activities, production, and quality control to achieve targeted business goals / objectives. Facilitated departmental workflow, ensured work was properly safeguarded and controlled in accordance with banking policies and procedures; identified, minimized and escalated risk where appropriate. Ensured work adhered to regulations and compliance to CFG policies, departmental policies, risk avoidance standards and SLAs; contributed to the improvement of the customer experience. Tracked and reported key department metrics to include productivity (group / team), large dollar items, general ledger errors, teller errors, customer impact and service level agreements. Reporting demonstrated team's operational effectiveness and efficiency to Retail and Corporate units. Recorded passing audits, 90% customer service, and SLAs met for 5 consecutive years by providing guidance, training and leadership to 12 junior team members who achieved individual / department goals. Provided input in the performance review process; motivated, incented, and rewarded desired behaviors to the team by providing feedback and utilizing available reward and recognition programs. 02/2008 - 11/2011 Company Name － City , State Senior Operations Associate Provided oversight, monitoring, and decision making of the workflow for a team of Operational researchers in a fast paced environment requiring application of various complex methods, procedures and knowledge of business unit's product(s) and application(s); repaired any negative impact to both internal and / or external customers. Researched customer, brand, or bank inquires using advanced analytical skills to determine the source of the problems. Accurately resolved and ensured work product adhered to regulatory and compliance guidelines, departmental policies, quality control and service level agreement requirements. Minimized risk to the bank by utilizing knowledge of regulatory / compliance requirements. Achieved multiple individual corporate recognitions. Delivered prompt, accurate and excellent customer service. Served as mentor to 18 junior team members. Communicated technical support to management team and department colleagues on business specific systems and/or processing issues which resolved negative bank exposure. 11/1999 - 02/2008 Company Name － City , State Teller Manager Managed opening and closing times for the main branch. Oversaw training for all new branch employees Managed team of 10 branch tellers  Balanced daily cash deposits and bank vault inventory with a zero error rate. Received regional branch recognition award for outstanding customer service.  Received an internal audit score of 90% for 5 consecutive years Adhered to Citizens Bank security and audit procedures. Adhered to all federal and state compliance guidelines for retail banking. Education 2010 Peirce College City , State Bachelor of Science : Business Administration Magna Cum Laude Technical Skills and Qualifications Analytical skills, banking, coaching, oral communication, Credit, customer service, decision making, financial, forms, functional, general ledger, leadership, mentoring, performance management, policies, process improvement, quality control, Reporting, Retail, selling, sales, service level agreements, technical support Highly accountable and experienced in operational effectiveness, performance improvement initiatives, BSA compliance, regulatory and audit procedures. Excellent research and analytical skills, process development, and delivering exceptional customer service. Ability to acquire technology quickly and proficient with various banking and credit union internal financial systems. Banking systems, Credit Union systems: Epysis/ Symitar, Meridian Link, STAR Network, Patriot Officer, VISA

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME804927939" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_804927939_1_522864226" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="804927939FNAM1"> </span> <span> </span> <span class="field" id="804927939LNAM1"> LANDSCAPE TECHNICIAN</span> </div> </div> </div> <div class="section" id="SECTION_SUMM804927944" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM804927944"> Professional Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_804927944_1_522874729" style="padding-top:0px;"> <div class="field singlecolumn" id="804927944FRFM1"> Diligent and driven banking professional who has achieved success in a variety of roles with increasing levels of responsibility. An effective communicator and team-builder with strong analytical, management and organizational skills. </div> </div> </div> <div class="section" id="SECTION_HILT804927948" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT804927948"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_804927948_1_522870351" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="804927948SKC11"> <ul> <li> Analytical</li> <li> Detail-oriented </li> <li> Excellent communication skills</li> <li> <span> Strong work ethic </span> </li> </ul> </td> <td class="field twocol_2" id="804927948SKC21"> <ul> <li> Risk management expertise</li> <li> Excellent time management skills</li> <li> Exceptional customer service</li> <li> MS Office proficient</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR804927941" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR804927941"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_804927941_1_522864228" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="804927941JSTD1"> 07/2015</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="804927941EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="804927941COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="804927941JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="804927941JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="804927941JTIT1"> Loss Prevention/ BSA Analyst</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="804927941JDES1" itemprop="description"> <ul> <li> Evaluate current fraud situations and formulate recommendations to reduce in the future </li> <li> Use anti-money laundering (AML) software to review members' activity for money laundering and other suspicious activity.  </li> <li> Review structuring reports if software is not functional. Work cases and alerts generated by software, documenting conclusions reached and actions taken.</li> <li> Review member accounts to determine those posing higher risk.  Obtain and evaluate EDD forms and information. File Suspicious Activity Reports (SARs) as necessary.</li> <li> Provide effective written and oral communication with members concerning extended holds, or possible fraudulent transactions, or other security measures taken. Document all actions accurately and timely.</li> <li> Work with Fraud and Security Managers in investigations and recoveries; with Operations (when necessary) to ensure fraud is limited/prevented; with other financial institutions and merchants to process fraud claims </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_804927941_2_522864229" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="804927941JSTD2"> 04/2014</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="804927941EDDT2"> 07/2015</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="804927941COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="804927941JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="804927941JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="804927941JTIT2"> Branch Representative</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="804927941JDES2" itemprop="description"> <ul> <li> Provided superior member service in the Retail branch, answering/ resolving member questions, and discrepancies; performed and processed transactions on sales side of branch- i.e. membership/ loan applications; resolving account related issues; and all cash-related responsibilities related to the service side </li> <li> Achieved assigned cross-selling and performance goals by proactively offering appropriate products and services to each member to ensure Credit Union's growth goals </li> <li> Developed and maintained a strong working knowledge of PFFCU products and services, as well as all policies and procedures associated with entire branch in order to ensure operational effectiveness </li> <li> Produced work that is thorough and completed with minimal errors, delivered the highest level of service by ensuring all member information is secured and protected</li> <li> Maintained a superior volume level of work performed; adhered to all PFFCU policies and procedures</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_804927941_3_522864230" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="804927941JSTD3"> 11/2011</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="804927941EDDT3"> 10/2013</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="804927941COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="804927941JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="804927941JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="804927941JTIT3"> Operations Supervisor </span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="804927941JDES3" itemprop="description"> <ul> <li> Oversaw and supported the day-to-day department production activities which included cross training, control, and audit activities, production, and quality control to achieve targeted business goals / objectives.</li> <li> Facilitated departmental workflow, ensured work was properly safeguarded and controlled in accordance with banking policies and procedures; identified, minimized and escalated risk where appropriate.</li> <li> Ensured work adhered to regulations and compliance to CFG policies, departmental policies, risk avoidance standards and SLAs; contributed to the improvement of the customer experience.</li> <li> Tracked and reported key department metrics to include productivity (group / team), large dollar items, general ledger errors, teller errors, customer impact and service level agreements.</li> <li> Reporting demonstrated team's operational effectiveness and efficiency to Retail and Corporate units.</li> <li> Recorded passing audits, 90% customer service, and SLAs met for 5 consecutive years by providing guidance, training and leadership to 12 junior team members who achieved individual / department goals.</li> <li> Provided input in the performance review process; motivated, incented, and rewarded desired behaviors to the team by providing feedback and utilizing available reward and recognition programs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_804927941_4_522864234" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="804927941JSTD4"> 02/2008</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="804927941EDDT4"> 11/2011</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="804927941COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="804927941JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="804927941JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="804927941JTIT4"> Senior Operations Associate</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="804927941JDES4" itemprop="description"> <ul> <li> Provided oversight, monitoring, and decision making of the workflow for a team of Operational researchers in a fast paced environment requiring application of various complex methods, procedures and knowledge of business unit's product(s) and application(s); repaired any negative impact to both internal and / or external customers.</li> <li> Researched customer, brand, or bank inquires using advanced analytical skills to determine the source of the problems.</li> <li> Accurately resolved and ensured work product adhered to regulatory and compliance guidelines, departmental policies, quality control and service level agreement requirements.</li> <li> Minimized risk to the bank by utilizing knowledge of regulatory / compliance requirements.</li> <li> Achieved multiple individual corporate recognitions.</li> <li> <span> Delivered prompt, accurate and excellent customer service. </span> </li> <li> <span> Served as mentor to 18 junior team members. </span> </li> <li> Communicated technical support to management team and department colleagues on business specific systems and/or processing issues which resolved negative bank exposure.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_804927941_5_522864235" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="804927941JSTD5"> 11/1999</span> <span> - </span> <span class="jobdates" format="%m/%Y" id="804927941EDDT5"> 02/2008</span> </span> <div class="singlecolumn"> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="804927941COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="804927941JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="804927941JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobtitle" id="804927941JTIT5"> Teller Manager</span> <span> </span> </span> <span class="paddedline"> <span class="jobline" id="804927941JDES5" itemprop="description"> <ul> <li> <span> <span> Managed opening and closing times for the main branch. </span> </span> </li> <li> <span> <span> Oversaw training for all new branch employees</span> </span> </li> <li> <span> <span> Managed team of 10 branch tellers </span> </span> </li> <li> <span> Balanced daily cash deposits and bank vault inventory with a zero error rate. </span> </li> <li> <span> Received regional branch recognition award for outstanding customer service. </span> </li> <li> <span> Received an internal audit score of 90% for 5 consecutive years</span> </li> <li> <span> Adhered to Citizens Bank security and audit procedures. Adhered to all federal and state compliance guidelines for retail banking. </span> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC804929909" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC804929909"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_804929909_1_522865879" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="804929909GRYR1"> 2010</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="804929909SCHO1" itemprop="name"> Peirce College</span> <span class="joblocation jobcity" id="804929909SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="804929909SSTA1"> State</span> <span class="joblocation jobstate" id="804929909SCNT1"> </span> </span> <span class="paddedline" itemprop="description"> <span class="degree" id="804929909DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="804929909STUY1"> Business Administration</span> </span> <span class="paddedline"> <span class="field" id="804929909FRFM1"> Magna Cum Laude</span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL804927946" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL804927946"> Technical Skills and Qualifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_804927946_1_522864239" style="padding-top:0px;"> <div class="field singlecolumn" id="804927946FRFM1"> <ul> <li> Analytical skills, banking, coaching, oral communication, Credit, customer service, decision making, financial, forms, functional, general ledger, leadership, mentoring, performance management, policies, process improvement, quality control, Reporting, Retail, selling, sales, service level agreements, technical support</li> <li> Highly accountable and experienced in operational effectiveness, performance improvement initiatives, BSA compliance, regulatory and audit procedures. Excellent research and analytical skills, process development, and delivering exceptional customer service. Ability to acquire technology quickly and proficient with various banking and credit union internal financial systems. </li> <li> Banking systems, Credit Union systems: Epysis/ Symitar, Meridian Link, STAR Network, Patriot Officer, VISA </li> </ul> </div> </div> </div> </div>

ARTS

SCHOOL COUNSELOR Summary Seeking a full-time counseling/psychology instructor position to help students become successful in life and to design healthy learning and social environments in assisting them to develop an educational plan while promoting multiculturalism in school activities; help with testing situations/environments Professional Experience School Counselor September 2013 Company Name - City , State Conduct individual counseling sessions, taught classroom guidance lessons related to character traits and bullying, consulted with parents regarding strategies to help their children with certain issues, helped with documentation of records and transfer/incoming student information, and also helped with documenting strategies for Response to Intervention process, consulted with staff/teachers concerning strategies to help students with exceptional needs. 08/10 - Southwood Elementary. School Counselor August 2010 to September 2013 Company Name - City , State Conduct individual counseling sessions, taught classroom guidance lessons related to character traits and bullying, consulted with parents regarding strategies to help their children with certain issues, helped with documentation of records and transfer/incoming student information, and also helped with documenting strategies for Response to Intervention process, consulted with staff/teachers concerning strategies to help students with exceptional needs. Counseling January 2009 to January 2010 Company Name - City , State Gained experience in conducting individual and group counseling under the supervision of a licensed school counselor, increased knowledge and development of skills and interventions as well as strategies for prevention of early intervention of issues. Became familiarized with guidance and counseling practices of the school and applied theoretical knowledge about counseling from an advocacy perspective ,completed 100 hours of direct and indirect service. Language Arts Teacher January 2009 to January 2010 Company Name - City , State Worked with students on various reading/ writing skills to increase benchmark/ state scores to meet state standards, noted ,consulted with parents on strategies to improve students' overall behavioral skills. Education and Training Master of Arts degree : Education , 2010 UNC Pembroke - State Education Professional School Counseling) B.A : English , 1998 UNC - State GPA: Student Government Treasurer English Student Government Treasurer Certifications Middle Grades Language Arts Community Involvement I have coordinated and gathered community resources to host Parent Lunch and Learn Seminars. Have created and formed a Girls Nutrition Group at my school Affiliations NC School Counseling Association Interests Writing, editing for my church magazine, reading, computers ,and advocating for literacy, and very knowledgeable about PowerPoint ,Microsoft Word, Excel, Access computer programs Skills Great a building a rapport with students, writing skills, creating small interest groups for students,great consultant for staff members. Additional Information Interests Writing, editing for my church magazine, reading, computers ,and advocating for literacy, and very knowledgeable about PowerPoint ,Microsoft Word, Excel, Access computer programs

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME765251466" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_765251466_1_496009727" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="765251466FNAM1"> </span> <span> </span> <span class="field" id="765251466LNAM1"> SCHOOL COUNSELOR</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM765251470" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM765251470"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_765251470_1_496009736" style="padding-top:0px;"> <div class="field singlecolumn" id="765251470FRFM1"> Seeking a full-time counseling/psychology instructor position to help students become successful in life and to design healthy learning and social environments in assisting them to develop an educational plan while promoting multiculturalism in school activities; help with testing situations/environments</div> </div> </div> <div class="section" id="SECTION_ACCM765251691" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR765251468" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR765251468"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_765251468_1_496009729" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="765251468JTIT1"> School Counselor</span> <br/> <span> <span class="jobdates" format="%B %Y" id="765251468JSTD1"> September 2013</span> <span class="jobdates" format="%B %Y" id="765251468EDDT1"> </span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="765251468COMP1" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="765251468JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="765251468JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="765251468JDES1" itemprop="description"> <ul> <li> Conduct individual counseling sessions, taught classroom guidance lessons related to character traits and bullying, consulted with parents regarding strategies to help their children with certain issues, helped with documentation of records and transfer/incoming student information, and also helped with documenting strategies for Response to Intervention process, consulted with staff/teachers concerning strategies to help students with exceptional needs.</li> <li> 08/10 - Southwood Elementary.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_765251468_2_496009730" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="765251468JTIT2"> School Counselor</span> <br/> <span> <span class="jobdates" format="%B %Y" id="765251468JSTD2"> August 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="765251468EDDT2"> September 2013</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="765251468COMP2" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="765251468JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="765251468JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="765251468JDES2" itemprop="description"> <ul> <li> Conduct individual counseling sessions, taught classroom guidance lessons related to character traits and bullying, consulted with parents regarding strategies to help their children with certain issues, helped with documentation of records and transfer/incoming student information, and also helped with documenting strategies for Response to Intervention process, consulted with staff/teachers concerning strategies to help students with exceptional needs.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_765251468_3_496009731" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="765251468JTIT3"> Counseling</span> <br/> <span> <span class="jobdates" format="%B %Y" id="765251468JSTD3"> January 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="765251468EDDT3"> January 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="765251468COMP3" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="765251468JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="765251468JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="765251468JDES3" itemprop="description"> <ul> <li> Gained experience in conducting individual and group counseling under the supervision of a licensed school counselor, increased knowledge and development of skills and interventions as well as strategies for prevention of early intervention of issues.</li> <li> Became familiarized with guidance and counseling practices of the school and applied theoretical knowledge about counseling from an advocacy perspective ,completed 100 hours of direct and indirect service.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_765251468_4_496009732" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="765251468JTIT4"> Language Arts Teacher</span> <br/> <span> <span class="jobdates" format="%B %Y" id="765251468JSTD4"> January 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="765251468EDDT4"> January 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="765251468COMP4" itemprop="name"> Company Name</span> <span> - </span> <span class="joblocation jobcity" id="765251468JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="765251468JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="765251468JDES4" itemprop="description"> <ul> <li> Worked with students on various reading/ writing skills to increase benchmark/ state scores to meet state standards, noted ,consulted with parents on strategies to improve students' overall behavioral skills.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC765251469" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC765251469"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_765251469_1_496009733" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="765251469DGRE1" itemprop="name"> Master of Arts degree</span> <span> : </span> <span class="programline" dependency="STUY" id="765251469STUY1"> Education</span> <span> , </span> <span class="jobdates" id="765251469GRYR1"> 2010</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="765251469SCHO1" itemprop="name"> UNC Pembroke</span> <span> - </span> <span class="joblocation jobcity" id="765251469SCIT1"> </span> <span class="joblocation jobstate" id="765251469SSTA1"> State</span> <span class="joblocation jobstate" id="765251469SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="765251469FRFM1"> Education Professional School Counseling)</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_765251469_2_496009734" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="765251469DGRE2" itemprop="name"> B.A</span> <span> : </span> <span class="programline" dependency="STUY" id="765251469STUY2"> English</span> <span> , </span> <span class="jobdates" id="765251469GRYR2"> 1998</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="765251469SCHO2" itemprop="name"> UNC</span> <span> - </span> <span class="joblocation jobcity" id="765251469SCIT2"> </span> <span class="joblocation jobstate" id="765251469SSTA2"> State</span> <span class="joblocation jobstate" id="765251469SCNT2"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="765251469GRPA2"> Student Government Treasurer</span> </span> <span class="paddedline"> <span class="field" id="765251469FRFM2"> English Student Government Treasurer</span> </span> </div> </div> </div> <div class="section" id="SECTION_CERT765251692" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_CERT765251692"> Certifications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_765251692_1_496010124" style="padding-top:0px;"> <div class="field singlecolumn" id="765251692FRFM1"> Middle Grades Language Arts</div> </div> </div> <div class="section" id="SECTION_COMS765251693" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_COMS765251693"> Community Involvement</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_765251693_1_496010344" style="padding-top:0px;"> <div class="field singlecolumn" id="765251693FRFM1"> <div> I have coordinated and gathered community resources to host Parent Lunch and Learn Seminars.</div> <div> </div> <div> Have created and formed a Girls Nutrition Group at my school</div> </div> </div> </div> <div class="section" id="SECTION_AFIL765251475" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL765251475"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_765251475_1_496010528" style="padding-top:0px;"> <div class="field singlecolumn" id="765251475FRFM1"> NC School Counseling Association</div> </div> </div> <div class="section" id="SECTION_INTR765251471" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_INTR765251471"> Interests</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_765251471_1_496009737" style="padding-top:0px;"> <div class="field singlecolumn" id="765251471FRFM1"> Writing, editing for my church magazine, reading, computers ,and advocating for literacy, and very knowledgeable about PowerPoint ,Microsoft Word, Excel, Access computer programs</div> </div> </div> <div class="section" id="SECTION_SKLL765251472" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL765251472"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_765251472_1_496009738" style="padding-top:0px;"> <div class="field singlecolumn" id="765251472FRFM1"> Great a building a rapport with students, writing skills, creating small interest groups for students,great consultant for staff members.</div> </div> </div> <div class="section" id="SECTION_ADDI765251473" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ADDI765251473"> Additional Information</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_765251473_1_496009739" style="padding-top:0px;"> <div class="field singlecolumn" id="765251473FRFM1"> <ul> <li> Interests Writing, editing for my church magazine, reading, computers ,and advocating for literacy, and very knowledgeable about PowerPoint ,Microsoft Word, Excel, Access computer programs</li> </ul> </div> </div> </div> </div>

ARTS

INDEPENDENT CONSULTANT Career Overview Energetic Customer Service or PR Representative motivated to maintain customer satisfaction and contribute to company success. I'm enthusiastic to connect with people and offer them the best customer service they've experienced to date, all while capitalizing on my strengths listed below. I will be an asset to ANY company and will assist in helping to grow & expand their business. Successes  Successfully orchestrated annual conference for 600 people  Improved organization and workflow of business office for 70  congregations  Coordinated & emceed annual women's retreats for the past 4 years  Exceptional multi-tasker (accuracy and speed). Saved company tens  of thousands of dollars by doing the work of several people for 13  years at the lumber company  Core Strengths Strong organizational skills Courteous demeanor Energetic work attitude Leadership experience  Great people skills Reliable, responsible team player Strong initiative/problem solving skills  Work Experience Independent Consultant Jul 2013 to Current Company Name － City , State Generate sales from existing clients & focused on new client acquisition Provide excellent customer service to all clients including prompt responsiveness and delivery of product Troubleshoot and coach consultants on my team Create invitations and flyers for advertising purposes Creative Worship Arts Director Dec 2011 to May 2016 Company Name － City , State Responsible for organization of weekly church services, including leading the worship team & band, song selection, creating & designing Keynote slides (songs and announcements) and overall presentation of church facility Successfully led volunteer worship team and band with a variety of personalities and schedules; coordinated monthly schedule including practices and performances Planned, organized and led many all-church and women's events (i.e. retreats, dinners, BBQ's, family movie nights, etc). Designed creative visual displays to assist with sermon themes  Office Manager May 2011 to Current Company Name － City , State Responsible for running district office that assists and oversees 72 churches across LA & Orange County Single handedly coordinate annual convention for over 600 pastors & delegates Prepared annual out of town retreats, including facility selection and arrangement, hotel reservations, meal coordination, speaker bookings, schedule management & creation of printed materials, collection of required information from attendees and excursion planning  Process and document all monies received from churches Accounts Receivable & Accounts Payable Assist District Superintendent with any and all emergency projects that arise, often requiring flexibility, creativity and quick thinking Executive Assistant Jan 1992 to Nov 2009 Company Name － City , State 5 years as company receptionist and expert customer service provider Promoted to Executive Assistant to the Vice President  Responsible for all billing of invoices to customers Accounts Receivable & Accounts Payable 401(k) contact person Filing of all legal Construction Preliminary Notices & Lien Releases Handled all DMV transactions for fleet of 15-20 trucks. Assisted Vice President with various projects Skills Microsoft Word, Excel & PowerPoint Leadership Keynote    Telephone skills 10-Key Multi-tasking Notary (20 years) Proofreading  Proficient in Spanish Strengths Finders results: Includer, Achiever, Responsible, Disciplined & Consistent

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME813020038" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_813020038_1_528502721" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="813020038FNAM1"> </span> <span> </span> <span class="field" id="813020038LNAM1"> INDEPENDENT CONSULTANT</span> </div> </div> </div> <div class="section" id="SECTION_SUMM813020039" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM813020039"> Career Overview</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_813020039_1_528503958" style="padding-top:0px;"> <div class="field singlecolumn" id="813020039FRFM1"> <p style="text-align: left;"> <span class=""> Energetic Customer Service or PR Representative motivated to maintain customer satisfaction and contribute to company success. I'm enthusiastic to connect with people and offer them the best customer service they've experienced to date, all while capitalizing on my strengths listed below. I will be an asset to ANY company and will assist in helping to grow &amp; expand their business.</span> </p> </div> </div> </div> <div class="section" id="SECTION_CUST823386843" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_CUST823386843"> Successes</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_823386843_1_535816784" style="padding-top:0px;"> <div class="field singlecolumn" id="823386843FRFM1"> <ul> <li>  Successfully orchestrated annual conference for 600 people</li> <li>  Improved organization and workflow of business office for 70  congregations</li> <li>  Coordinated &amp; emceed annual women's retreats for the past 4 years</li> <li style="text-align: left;">  Exceptional multi-tasker (accuracy and speed). Saved company tens  of thousands of dollars by doing the work of several people for 13  years at the lumber company </li> </ul> </div> </div> </div> <div class="section" id="SECTION_HILT813020037" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT813020037"> Core Strengths</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_813020037_1_528504322" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="813020037SKC11"> <ul> <li class=""> Strong organizational skills</li> <li class=""> Courteous demeanor</li> <li class=""> Energetic work attitude</li> <li class=""> Leadership experience </li> </ul> </td> <td class="field twocol_2" id="813020037SKC21"> <ul> <li> Great people skills</li> <li> Reliable, responsible team player</li> <li> Strong initiative/problem solving skills </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR813020036" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR813020036"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_813020036_1_531090383" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="813020036JTIT1"> Independent Consultant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="813020036JSTD1"> Jul 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="813020036EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="813020036COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="813020036JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="813020036JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="813020036JDES1" itemprop="description"> <ul> <li> Generate sales from existing clients &amp; focused on new client acquisition</li> <li> Provide excellent customer service to all clients including prompt responsiveness and delivery of product</li> <li> Troubleshoot and coach consultants on my team</li> <li> Create invitations and flyers for advertising purposes</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_813020036_2_535773285" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="813020036JTIT2"> Creative Worship Arts Director</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="813020036JSTD2"> Dec 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="813020036EDDT2"> May 2016</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="813020036COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="813020036JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="813020036JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="813020036JDES2" itemprop="description"> <ul> <li> Responsible for organization of weekly church services, including leading the worship team &amp; band, song selection, creating &amp; designing Keynote slides (songs and announcements) and overall presentation of church facility</li> <li> Successfully led volunteer worship team and band with a variety of personalities and schedules; coordinated monthly schedule including practices and performances</li> <li> Planned, organized and led many all-church and women's events (i.e. retreats, dinners, BBQ's, family movie nights, etc). </li> <li> Designed creative visual displays to assist with sermon themes </li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_813020036_3_531089268" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="813020036JTIT3"> Office Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="813020036JSTD3"> May 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="813020036EDDT3"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="813020036COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="813020036JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="813020036JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="813020036JDES3" itemprop="description"> <ul> <li> Responsible for running district office that assists and oversees 72 churches across LA &amp; Orange County</li> <li> Single handedly coordinate annual convention for over 600 pastors &amp; delegates</li> <li> Prepared annual out of town retreats, including facility selection and arrangement, hotel reservations, meal coordination, speaker bookings, schedule management &amp; creation of printed materials, collection of required information from attendees and excursion planning </li> <li> Process and document all monies received from churches</li> <li> Accounts Receivable &amp; Accounts Payable</li> <li> Assist District Superintendent with any and all emergency projects that arise, often requiring flexibility, creativity and quick thinking</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_813020036_4_531093129" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="813020036JTIT4"> Executive Assistant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="813020036JSTD4"> Jan 1992</span> <span> to </span> <span class="jobdates" format="%b %Y" id="813020036EDDT4"> Nov 2009</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="813020036COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="813020036JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="813020036JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="813020036JDES4" itemprop="description"> <ul> <li> 5 years as company receptionist and expert customer service provider</li> <li> Promoted to Executive Assistant to the Vice President </li> <li> Responsible for all billing of invoices to customers</li> <li> Accounts Receivable &amp; Accounts Payable</li> <li> 401(k) contact person</li> <li> Filing of all legal Construction Preliminary Notices &amp; Lien Releases</li> <li> Handled all DMV transactions for fleet of 15-20 trucks. </li> <li> Assisted Vice President with various projects</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL816793657" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL816793657"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_816793657_1_531151352" style="padding-top:0px;"> <div class="field singlecolumn" id="816793657FRFM1"> <div> <span class="Apple-tab-span" style="white-space:pre"> Microsoft Word, Excel &amp; PowerPoint </span> Leadership</div> <div> <span class="Apple-tab-span" style="white-space:pre"> Keynote </span>    Telephone skills<span class="Apple-tab-span" style="white-space:pre"> </span> </div> <div> <span class="Apple-tab-span" style="white-space: pre;"> 10-Key </span> Multi-tasking</div> <div> Notary (20 years)<span class="Apple-tab-span" style="white-space: pre;"> </span> Proofreading </div> <div> <span class="Apple-tab-span" style="white-space:pre"> </span> </div> <div> <span class="Apple-tab-span" style="white-space:pre"> </span> <span class="Apple-tab-span" style="white-space: pre;"> Proficient in Spanish</span> </div> <div> <br/> </div> <div> </div> <div> Strengths Finders results:<strong> Includer, Achiever, Responsible, Disciplined &amp; Consistent</strong> </div> </div> </div> </div> </div>

ARTS

FULL TIME STUDENT/INTERN Summary Tank Platoon Sergeant with twenty-four years of dedicated military service with the U.S. Army; two years' experience as a qualified trainer and instructor at the U.S. Army Armor School; successfully managed diverse groups of employees. My present position has facilitated the learning of the importance of providing timely support and services while managing a multitude of tasks. Assisted in the conduct of program orientations for large and small groups, complete individual mentoring of students, analyzed and synthesized data and information, wrote clear and concise reports, and effectively communicated with the staff, students and many members of a multidisciplinary team. Career supported by a recent completion of a Bachelors' Degree in Social Work. Team Building Personnel Management Inventory/Supply Management Time Management Training Evaluation Safety/Risk Management Inner-agency Coordination Training and Development Policy Implementation Needs Assessment Curriculum Development Organization/Communication Research/Analysis Microsoft Word, Power Point, Excel Accomplishments Graduated with Honors with a 3.69 GPA from the University of Louisville with a Bachelor's Degree in Social Work. Completed 560 hours of Social Work Practicum Internship with the Fort Knox Warrior Transition Center. BSW Cum Laude - 2015 Bronze Star/Meritorious Service Medal (2)/ARCOM (11)/AAM (7)/Overseas Service Medal (4)/National Defense (2)/NCO Professional Development Ribbon (4)/Southwest Asia Service Medal/Liberation of Kuwait/Defense of Saudi Arabia/Operation Iraqi Freedom/Korean National Defense Ribbon/Army Service Ribbon Experience Full Time Student/Intern Jan 2013 to Jan 2015 Company Name Graduated with Honors with a 3.69 GPA from the University of Louisville with a Bachelor's Degree in Social Work. Completed 560 hours of Social Work Practicum Internship with the Fort Knox Warrior Transition Center. Associate of Arts Degree Conferred May 2011 to Dec 2012 Company Name Instructor/Writer AOBC Jan 2009 to Jan 2011 Company Name － City , State Primary instructor with an Army Training Program for the Active Component (AC) and Reserve Component (RC) on virtual simulations for Convoy Operations, anti-Ambush procedures, and additional training scenarios. Trained and evaluated the organizational effectiveness of units using virtual or constructive simulations. Planned and conducted training exercises in support of Army National Guard and Reserve Component units preparing for movement overseas. Made recommendations for training support package development change, additions and deletions based on new guidance and policy. Designed, developed, proofed and implemented constructive simulation training exercises. Advised organization managers, supervisors and instructors on the methodology and instrumental procedures needed for training and evaluations. Developed, evaluated, and analyzed written and oral performance diagnostic evaluations, conducted counseling and remedial instruction. Planned, coordinated, and supervised the daily activities of five staff members supervising a personnel holding organization of over 120 personnel. Supervised operations, and liaison activities; wrote routine and special reports, commendations, and operations plans. Prepared and edited training plans and coordinated and implemented training programs; directed on-the-job training. Assisted in briefings, presentations, and presenting instruction to large groups. Provided formal and informal counseling to individuals and groups; maintained computerized data file on past and future planned activities; provided daily briefing to staff members; and maintains computerized personnel data files, job evaluations, and awards. Provided professional training sessions to over 260 junior level managers (Armor and Cavalry officers); coordinated inter-agency usage of various training aids and facilities. Ensured lesson plans, training materials, and equipment required for training were present, current, and operational to teach assigned units of instruction. Education BSW , Social Work 2015 University of Louisville University of Louisville BSW Cum Laude - 2015 Associate Arts , Under Graduate Studies 2012 Central Texas College Central Texas College Associate Arts - 2012 Presentations Planned, coordinated, and supervised the daily activities of five staff members responsible for over 120 personnel. Supervised operations, and liaison activities; wrote routine and special reports, commendations, and operations plans. Prepared and edited training plans and coordinated and implemented training programs; directed on-the-job training. Assisted in briefings, presentations, and demonstrations presenting instruction to small and large groups of service members and their families. Skills Training, Operations, Instructor, Simulation, Liaison, Training Programs, Case Management, Armor, Instructional Training, Testing, Associate, Excel, Inventory, Mentoring, Microsoft Word, Needs Assessment, Personnel Management, Risk Management, Team Building, Time Management, Trading, Word

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME575227106" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_575227106_1_374487868" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field fName" id="575227106FNAM1"> </span> <span> </span> <span class="field" id="575227106LNAM1"> FULL TIME STUDENT/INTERN</span> </div> </div> </div> <div class="section" id="SECTION_SUMM575227108" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM575227108"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_575227108_1_374487870" style=" padding-top:0px; "> <div class="field singlecolumn" id="575227108FRFM1"> Tank Platoon Sergeant with twenty-four years of dedicated military service with the U.S. Army; two years' experience as a qualified trainer and instructor at the U.S. Army Armor School; successfully managed diverse groups of employees. My present position has facilitated the learning of the importance of providing timely support and services while managing a multitude of tasks. Assisted in the conduct of program orientations for large and small groups, complete individual mentoring of students, analyzed and synthesized data and information, wrote clear and concise reports, and effectively communicated with the staff, students and many members of a multidisciplinary team. Career supported by a recent completion of a Bachelors' Degree in Social Work. Team Building Personnel Management Inventory/Supply Management Time Management Training Evaluation Safety/Risk Management Inner-agency Coordination Training and Development Policy Implementation Needs Assessment Curriculum Development Organization/Communication Research/Analysis Microsoft Word, Power Point, Excel </div> </div> </div> <div class="section" id="SECTION_HILT575227109" style=" padding-top:0px; "> </div> <div class="section" id="SECTION_ACCM575227113" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM575227113"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_575227113_1_374487871" style=" padding-top:0px; "> <div class="field singlecolumn" id="575227113FRFM1"> <ul> <li> Graduated with Honors with a 3.69 GPA from the University of Louisville with a Bachelor's Degree in Social Work. Completed 560 hours of Social Work Practicum Internship with the Fort Knox Warrior Transition Center. </li> <li> BSW Cum Laude - 2015</li> <li> Bronze Star/Meritorious Service Medal (2)/ARCOM (11)/AAM (7)/Overseas Service Medal (4)/National Defense (2)/NCO Professional Development Ribbon (4)/Southwest Asia Service Medal/Liberation of Kuwait/Defense of Saudi Arabia/Operation Iraqi Freedom/Korean National Defense Ribbon/Army Service Ribbon</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR575227110" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR575227110"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_575227110_1_374487874" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="575227110JTIT1"> Full Time Student/Intern</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="575227110JSTD1"> Jan 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="575227110EDDT1"> Jan 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="575227110COMP1" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="575227110JCIT1" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="575227110JSTA1" itemprop="addressRegion"> </span> </span> <span class="jobline" id="575227110JDES1" itemprop="description"> <p align="LEFT"> Graduated with Honors with a 3.69 GPA from the University of Louisville with a Bachelor's Degree in Social Work. Completed 560 hours of Social Work Practicum Internship with the Fort Knox Warrior Transition Center. </p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_575227110_2_374487875" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="575227110JTIT2"> Associate of Arts Degree Conferred</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="575227110JSTD2"> May 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="575227110EDDT2"> Dec 2012</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="575227110COMP2" itemprop="name"> Company Name</span> <span class="joblocation jobcity" id="575227110JCIT2" itemprop="addressLocality"> </span> <span class="joblocation jobstate" id="575227110JSTA2" itemprop="addressRegion"> </span> </span> <span class="jobline" id="575227110JDES2" itemprop="description"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_575227110_3_374487876" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="575227110JTIT3"> Instructor/Writer AOBC</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="575227110JSTD3"> Jan 2009</span> <span> to </span> <span class="jobdates" format="%b %Y" id="575227110EDDT3"> Jan 2011</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="575227110COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="575227110JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="575227110JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="575227110JDES3" itemprop="description"> <p align="LEFT"> Primary instructor with an Army Training Program for the Active Component (AC) and Reserve Component (RC) on virtual simulations for Convoy Operations, anti-Ambush procedures, and additional training scenarios. Trained and evaluated the organizational effectiveness of units using virtual or constructive simulations. Planned and conducted training exercises in support of Army National Guard and Reserve Component units preparing for movement overseas. Made recommendations for training support package development change, additions and deletions based on new guidance and policy. Designed, developed, proofed and implemented constructive simulation training exercises. Advised organization managers, supervisors and instructors on the methodology and instrumental procedures needed for training and evaluations. Developed, evaluated, and analyzed written and oral performance diagnostic evaluations, conducted counseling and remedial instruction. Planned, coordinated, and supervised the daily activities of five staff members supervising a personnel holding organization of over 120 personnel. Supervised operations, and liaison activities; wrote routine and special reports, commendations, and operations plans. Prepared and edited training plans and coordinated and implemented training programs; directed on-the-job training. Assisted in briefings, presentations, and presenting instruction to large groups. Provided formal and informal counseling to individuals and groups; maintained computerized data file on past and future planned activities; provided daily briefing to staff members; and maintains computerized personnel data files, job evaluations, and awards. Provided professional training sessions to over 260 junior level managers (Armor and Cavalry officers); coordinated inter-agency usage of various training aids and facilities. Ensured lesson plans, training materials, and equipment required for training were present, current, and operational to teach assigned units of instruction. </p> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC575227111" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC575227111"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_575227111_1_374487877" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="575227111DGRE1" itemprop="name"> BSW</span> <span> , </span> <span class="programline" id="575227111STUY1"> Social Work</span> <span class="datesWrapper"> <span class="jobdates" id="575227111GRYR1"> 2015</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="575227111SCHO1" itemprop="name"> University of Louisville</span> <span class="joblocation jobcity" id="575227111SCIT1"> </span> <span class="joblocation jobstate" id="575227111SSTA1"> </span> <span class="joblocation jobstate" id="575227111SCNT1"> </span> </span> <span class="field" id="575227111FRFM1"> <p align="LEFT"> University of Louisville BSW Cum Laude - 2015</p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_575227111_2_374487878" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="575227111DGRE2" itemprop="name"> Associate Arts</span> <span> , </span> <span class="programline" id="575227111STUY2"> Under Graduate Studies</span> <span class="datesWrapper"> <span class="jobdates" id="575227111GRYR2"> 2012</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="575227111SCHO2" itemprop="name"> Central Texas College</span> <span class="joblocation jobcity" id="575227111SCIT2"> </span> <span class="joblocation jobstate" id="575227111SSTA2"> </span> <span class="joblocation jobstate" id="575227111SCNT2"> </span> </span> <span class="field" id="575227111FRFM2"> <p align="LEFT"> Central Texas College Associate Arts - 2012</p> </span> </div> </div> </div> <div class="section" id="SECTION_PRES575227114" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_PRES575227114"> Presentations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_575227114_1_374487873" style=" padding-top:0px; "> <div class="field singlecolumn" id="575227114FRFM1"> <p align="LEFT"> Planned, coordinated, and supervised the daily activities of five staff members responsible for over 120 personnel. Supervised operations, and liaison activities; wrote routine and special reports, commendations, and operations plans. Prepared and edited training plans and coordinated and implemented training programs; directed on-the-job training. Assisted in briefings, presentations, and demonstrations presenting instruction to small and large groups of service members and their families.</p> </div> </div> </div> <div class="section" id="SECTION_SKLL575227115" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL575227115"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_575227115_1_374487879" style=" padding-top:0px; "> <div class="field singlecolumn" id="575227115FRFM1"> <p align="LEFT"> Training, Operations, Instructor, Simulation, Liaison, Training Programs, Case Management, Armor, Instructional Training, Testing, Associate, Excel, Inventory, Mentoring, Microsoft Word, Needs Assessment, Personnel Management, Risk Management, Team Building, Time Management, Trading, Word</p> </div> </div> </div> </div>

ARTS

ACTING GRADE 4 CUSTOMER/BRAND Profile Obtain a position that will allow me to utilize my strong abilities, educational background and the passion to work well with others. I am a motivated employee who is highly energetic, outgoing and detail-oriental. Handles multiple responsibilities simultaneously while proving exceptional customer service. Reliable and friendly who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying experience. Core Strengths Attentive Listener Excellent multi-tasker Strong communication and interpersonal skills Visual merchandising Attention to detail Bilingual Usage of presentation software Cash handling accuracy Time management Ability to work under pressure and to tight deadlines Result driven Work Experience Acting Grade 4 customer/brand Oct 2015 to Jan 2016 Company Name － City , State A typical day as grade 4 is filled with coaching, developing and ensuring the store operations get fulfilled. Supporting and keeping open communication with management. Training and Coaching associates, Monitoring floor coverage and complete workloads.Ensure to maintain a positive work environment both internal and external. Grade 4 is required to work together with management and associates; perform variety tasks as assigned by leader on duty, such as customer engagement and daily operations. Grade 4 priorities are being in charge of Gapcards, Media Ambassador and weekly safety audits. When it comes to brand grade 4 are in charge, running shipment and merchandising and updating refreshers in a timely matter being well informed about remarked. Keeping the stockroom well maintained and keeping visuals up to date. Sales Associate - May 2015 to Oct 2015 Company Name － City , State As a sales associate we demonstrate the finest customer service. We Speak with knowledge and confidence to customers about styles, fits and the latest products. On daily bases we are well informed with our promotions, offers and our sister store as well. We are accountable to maintain the store to meet brand standards. Being part of team gap we have to executes all operational processes effectively. While running task and working brand, all store policies and procedures need to be followed. Having to the ability and confidence to sale Gapcards is one of many main priorities. Knowing the perks and benefits of being a cardholder. Always bring American style to life. Nights and Weekend Manager Feb 2014 to Mar 2015 Company Name － City , State Opened and closed the store, which included counting cash drawers and making bank deposits. Built and maintained effective relationships with peers and upper management. Offered direction and gave constructive feedback to motivate team members. Held each team member accountable for achieving and performance goals. Coach and supported the team to reach our daily goals. Attended meetings each month to voice concerns. Informed customers about all products and services offered by the company. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Directed strategic and appropriate marketing initiatives to maximize sales. Not only business was main focus, also maintain our workplace with structure and peace. Sales Associate Jun 2011 to Feb 2014 Company Name － City , State I would ensure giving exceptional service throughout the entire shopping and purchasing experience. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Kept the store clean and maintained organized stock shelves. Informed customers about product that best suits them and services offered by the company. Selected as a product demo and party host. Processed all sales transactions accurately and in a timely fashion. Education High school diploma June 2012 Leuzinger High School － City , State GPA: GPA: 3.8 National Honors Society, 2009-12 - President, Advancement Via Individual Determination club 2011-12 Class Rank: 12 of 118, Overall GPA 3.8 National Honors Society, 2009-12 President, Advancement Via Individual Determination club 2010-12 Secretary Key Club 2010-12 Office aid and Teacher's Assistant Bachelor of Science , Psychology and Communication major 2016 California State university Channel Island － City , State Psychology and Communication Major Honors Psychology Society Mentor and Tutor for first year students Community Service Spark - Los Angeles, CA 2015 Community service with Gap Rolling hills estate Helped with running spark night Simple task such as greeting. Providing visitors with proper directions. Meals on Wheels America - Long Beach, CA 2006-Present Twice a year prepare and feed the less fortunate Habitat for Humanity - Los Angeles County, CA - 2011, 2012 Directed Task. Assisted and built with small projects Lawndale Library, 2009 - 2011 Twice a month on Tuesday, would help with the kids after school program.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME714650020" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_714650020_1_462860719" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="714650020FNAM1"> </span> <span> </span> <span class="field" id="714650020LNAM1"> ACTING GRADE 4 CUSTOMER/BRAND</span> </div> </div> </div> <div class="section" id="SECTION_SUMM714650022" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM714650022"> Profile</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_714650022_1_462862331" style="padding-top:0px;"> <div class="field singlecolumn" id="714650022FRFM1"> <p align="LEFT"> Obtain a position that will allow me to utilize my strong abilities, educational background and the passion to work well with others. I am a motivated employee who is highly energetic, outgoing and detail-oriental. Handles multiple responsibilities simultaneously while proving exceptional customer service. Reliable and friendly who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying experience.</p> </div> </div> </div> <div class="section" id="SECTION_HILT714650023" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT714650023"> Core Strengths</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_714650023_1_462865106" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="714650023SKC11"> <ul> <li> Attentive Listener</li> <li> Excellent multi-tasker </li> <li> Strong communication and interpersonal skills</li> <li> Visual merchandising </li> <li> Attention to detail</li> </ul> </td> <td class="field twocol_2" id="714650023SKC21"> <ul> <li> Bilingual</li> <li> Usage of presentation software</li> <li> Cash handling accuracy </li> <li> Time management</li> <li> Ability to work under pressure and to tight deadlines</li> <li> Result driven</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR714650024" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR714650024"> Work Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_714650024_1_462878940" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="714650024JTIT1"> Acting Grade 4 customer/brand</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="714650024JSTD1"> Oct 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="714650024EDDT1"> Jan 2016</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="714650024COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="714650024JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="714650024JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="714650024JDES1" itemprop="description"> <p align="LEFT"> A typical day as grade 4 is filled with coaching, developing and ensuring the store operations get fulfilled. Supporting and keeping open communication with management. Training and Coaching associates, Monitoring floor coverage and complete workloads.Ensure to maintain a positive work environment both internal and external. Grade 4 is required to work together with management and associates; perform variety tasks as assigned by leader on duty, such as customer engagement and daily operations. Grade 4 priorities are being in charge of Gapcards, Media Ambassador and weekly safety audits. When it comes to brand grade 4 are in charge, running shipment and merchandising and updating refreshers in a timely matter being well informed about remarked. Keeping the stockroom well maintained and keeping visuals up to date. </p> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_714650024_2_462874711" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="714650024JTIT2"> Sales Associate - </span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="714650024JSTD2"> May 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="714650024EDDT2"> Oct 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="714650024COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="714650024JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="714650024JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="714650024JDES2" itemprop="description"> <ul> <li> As a sales associate we demonstrate the finest customer service. We Speak with knowledge and confidence to customers about styles, fits and the latest products. On daily bases we are well informed with our promotions, offers and our sister store as well. We are accountable to maintain the store to meet brand standards. Being part of team gap we have to executes all operational processes effectively. While running task and working brand, all store policies and procedures need to be followed. Having to the ability and confidence to sale Gapcards is one of many main priorities. Knowing the perks and benefits of being a cardholder. Always bring American style to life.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_714650024_3_462860721" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="714650024JTIT3"> Nights and Weekend Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="714650024JSTD3"> Feb 2014</span> <span> to </span> <span class="jobdates" format="%b %Y" id="714650024EDDT3"> Mar 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="714650024COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="714650024JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="714650024JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="714650024JDES3" itemprop="description"> <ul> <li> Opened and closed the store, which included counting cash drawers and making bank deposits. Built and maintained effective relationships with peers and upper management. Offered direction and gave constructive feedback to motivate team members. Held each team member accountable for achieving and performance goals. Coach and supported the team to reach our daily goals. Attended meetings each month to voice concerns. Informed customers about all products and services offered by the company. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Directed strategic and appropriate marketing initiatives to maximize sales. Not only business was main focus, also maintain our workplace with structure and peace.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_714650024_4_462860722" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="714650024JTIT4"> Sales Associate</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="714650024JSTD4"> Jun 2011</span> <span> to </span> <span class="jobdates" format="%b %Y" id="714650024EDDT4"> Feb 2014</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="714650024COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="714650024JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="714650024JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="714650024JDES4" itemprop="description"> <ul> <li> I would ensure giving exceptional service throughout the entire shopping and purchasing experience. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Kept the store clean and maintained organized stock shelves. Informed customers about product that best suits them and services offered by the company. Selected as a product demo and party host. Processed all sales transactions accurately and in a timely fashion.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC714650025" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC714650025"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_714650025_1_462860733" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="714650025DGRE1" itemprop="name"> High school diploma</span> <span class="programline" id="714650025STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="714650025GRYR1"> June 2012</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="714650025SCHO1" itemprop="name"> Leuzinger High School</span> <span> － </span> <span class="joblocation jobcity" id="714650025SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="714650025SSTA1"> State</span> <span class="joblocation jobstate" id="714650025SCNT1"> </span> </span> <span class="paddedline"> <span> GPA: </span> <span class="field" id="714650025GRPA1"> GPA: 3.8 National Honors Society, 2009-12 - President, Advancement Via Individual Determination club 2011-12</span> </span> <span class="field" id="714650025FRFM1"> <ul> <li> Class Rank: 12 of 118, Overall GPA 3.8</li> <li> National Honors Society, 2009-12</li> <li> President, Advancement Via Individual Determination club 2010-12</li> <li> Secretary Key Club 2010-12</li> <li> Office aid and Teacher's Assistant</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_714650025_2_462860728" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="714650025DGRE2" itemprop="name"> Bachelor of Science</span> <span> , </span> <span class="programline" id="714650025STUY2"> Psychology and Communication major</span> <span class="datesWrapper"> <span class="jobdates" id="714650025GRYR2"> 2016</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="714650025SCHO2" itemprop="name"> California State university Channel Island</span> <span> － </span> <span class="joblocation jobcity" id="714650025SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="714650025SSTA2"> State</span> <span class="joblocation jobstate" id="714650025SCNT2"> </span> </span> <span class="field" id="714650025FRFM2"> <ul> <li> Psychology and Communication Major</li> <li> Honors Psychology Society </li> <li> Mentor and Tutor for first year students</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL714650033" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL714650033"> Community Service</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_714650033_1_462860734" style="padding-top:0px;"> <div class="field singlecolumn" id="714650033FRFM1"> <p align="LEFT"> Spark - Los Angeles, CA 2015 </p> <p align="LEFT"> Community service with Gap Rolling hills estate</p> <ul> <li> Helped with running spark night</li> <li> Simple task such as greeting.</li> <li> Providing visitors with proper directions. </li> </ul> <p align="LEFT"> Meals on Wheels America - Long Beach, CA 2006-Present</p> <ul> <li> Twice a year prepare and feed the less fortunate</li> </ul> <p align="LEFT"> Habitat for Humanity - Los Angeles County, CA - 2011, 2012</p> <ul> <li> Directed Task.</li> <li> Assisted and built with small projects </li> </ul> <p align="LEFT"> Lawndale Library, 2009 - 2011</p> <ul> <li> Twice a month on Tuesday, would help with the kids after school program. </li> </ul> <br/> <br/> </div> </div> </div> </div>

ARTS

EIGHTH, NINTH AND TENTH ENGLISH TEACHER Summary Motivated Literacy Specialist, Reading/ LA Teacher with extensive knowledge of the education system and educational testing standards. Exceptional communicator with advanced problem-solving skills. Versed in working well with all learning styles. Effectively leads special education teachers, liaises with other teams to facilitate high quality education for all students. Highlights Certified English 6-12 Certified Reading K-12 Gifted Endorsed, Special Ed. Experience Strong Communicator Classroom Management MA.E Reading Strategic Planning Project Management Team Leadership Professional Development Accomplishments Reading Department Chair. National Writing Project 2010. Help students reach their IEP goals. Facilitate small reading and writing groups. Mentor struggling students to graduation with progress monitoring. Manage classes of up to 25 students. Accompany field trips and after school activities. Cultivate excellent student growth in test score results. Foster a love for literacy. Experience Eighth, Ninth and Tenth English Teacher March 2015 to June 2015 Company Name － City , State Develop general knowledge of entire program's 8-10 curriculum and very detailed knowledge of courses for which responsible Support students and parents with alternate strategies, provide additional assistance with daily assignments and projects Communicate regularly with parents, students, guidance counselors, curriculum specialists through use of computer and telephone Keep student records, data up-to-date, including cumulative files, student and family information, attendance accounting, log all student and parent contacts Consult with other teachers, staff learning specialists to develop alternate enrichment activities and modifications to students' programs to increase student understanding Seventh and Eighth Grade Reading Teacher and Department Chair August 2010 to July 2014 Company Name － City , State Performing to an exceptional standard in this position, where demonstrate skills and abilities earn promotion to position of Reading Department Chair. Utilizing expertise of curriculum to ensure the provision of an engaging, facilitative learning environment, efficiently managing the classroom with gifted and advanced reading students. Conducting detailed assessments of the learning capabilities of all students, altering teaching strategy to ensure inclusion and subsequent development of all students Fostering relationships with students from a diverse selection of cultural backgrounds, furthering skills in collaboration by working closely with parents, colleagues and administration personnel Seventh Grade Reading/ Language Arts Teacher August 2009 to July 2010 Company Name － City , State Adhering to tier 2 and tier 3 interventions in delivering flexible teaching practices to students, striving to ensure academic development of all students with differing abilities Performing comprehensive assessments, evaluations of progress and goals of each student within the Title One education plan in order to provide detailed feedback to parents, administration staff, students Implementing disciplinary procedures where necessary in order to ensure provision of a safe and focused learning environment Sixth Grade Reading and Language Arts Educator August 2007 to July 2009 Company Name － City , State Closely adhering to relevant guidelines and processes when preparing and applying a tailored lesson plan Playing an instrumental role in a team of nine/ten colleagues in order to deliver an effective learning environment for students of all abilities Heavily involved in the development and effective implementation of the Language Arts curriculum through participating heavily in curriculum development meetings Advancing skills in relation to analysis by gathering and evaluating data related to student performance, creating a lesson plan based on this information Ninth and Eleventh Grade Reading and Language Arts Educator August 2006 to January 2007 Company Name － City , State Striving to ensure the academic success of all students by providing rigorous lessons for students Education M.Ed : Curriculum and Instruction Reading , 2010 Secondary Reading and Curriculum - Grand Canyon University － City , State B.A : Liberal Studies English Writing and Multi-Cultural Anthropology , 2005 University of Central Florida － City , State Liberal Studies English Writing and Multi-Cultural Anthropology Professional Affiliations National Writing Project FGCU UCF ASCD Conferences Florida Virtual School Florida Literacy Coalition Springboard Education Achieve 3000 Series J.N. Ding Darling Wildlife Refuge Education Licensed Florida Realtor Skills Communication, Curriculum, Literacy, Lesson Planning, Critical Thinking, Documentation, Email, Microsoft Outlook, Microsoft Office, Organizational, Reading Comprehension, Research, Time Management, Travel Planning, Writing

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME625982992" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_625982992_1_407312102" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field" id="625982992FNAM1"> </span> <span> </span> <span class="field" id="625982992LNAM1"> EIGHTH, NINTH AND TENTH ENGLISH TEACHER</span> </div> <div class="myGap"> </div> <div class="lowerborder thinbottomborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM625982994" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SUMM625982994"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625982994_1_407315650" style="padding-top:0px;"> <div class="field singlecolumn" id="625982994FRFM1"> <p align="LEFT"> Motivated Literacy Specialist, Reading/ LA Teacher with extensive knowledge of the education system and educational testing standards. Exceptional communicator with advanced problem-solving skills. Versed in working well with all learning styles. Effectively leads special education teachers, liaises with other teams to facilitate high quality education for all students.</p> </div> </div> </div> <div class="section" id="SECTION_HILT625982995" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_HILT625982995"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625982995_1_407316929" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1 charspace" id="625982995SKC11"> <ul> <li> Certified English 6-12</li> <li> Certified Reading K-12</li> <li> Gifted Endorsed, Special Ed. Experience</li> <li> Strong Communicator</li> <li> Classroom Management</li> </ul> </td> <td class="field twocol_2 charspace" id="625982995SKC21"> <ul> <li> MA.E Reading</li> <li> Strategic Planning</li> <li> Project Management</li> <li> Team Leadership</li> <li> Professional Development</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM625983631" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_ACCM625983631"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625983631_1_407319029" style="padding-top:0px;"> <div class="field singlecolumn" id="625983631FRFM1"> <p align="LEFT"> Reading Department Chair. National Writing Project 2010. Help students reach their IEP goals. Facilitate small reading and writing groups. Mentor struggling students to graduation with progress monitoring. Manage classes of up to 25 students. Accompany field trips and after school activities. Cultivate excellent student growth in test score results. Foster a love for literacy.</p> <br/> </div> </div> </div> <div class="section" id="SECTION_EXPR625982996" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EXPR625982996"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625982996_1_407312104" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="625982996JTIT1"> Eighth, Ninth and Tenth English Teacher</span> <br/> <span> <span class="jobdates" format="%B %Y" id="625982996JSTD1"> March 2015</span> <span> to </span> <span class="jobdates" format="%B %Y" id="625982996EDDT1"> June 2015</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="625982996COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="625982996JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="625982996JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="625982996JDES1" itemprop="description"> <ul> <li> Develop general knowledge of entire program's 8-10 curriculum and very detailed knowledge of courses for which responsible</li> <li> Support students and parents with alternate strategies, provide additional assistance with daily assignments and projects</li> <li> Communicate regularly with parents, students, guidance counselors, curriculum specialists through use of computer and telephone </li> <li> Keep student records, data up-to-date, including cumulative files, student and family information, attendance accounting, log all student and parent contacts </li> <li> Consult with other teachers, staff learning specialists to develop alternate enrichment activities and modifications to students' programs to increase student understanding</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_625982996_2_407312105" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="625982996JTIT2"> Seventh and Eighth Grade Reading Teacher and Department Chair</span> <br/> <span> <span class="jobdates" format="%B %Y" id="625982996JSTD2"> August 2010</span> <span> to </span> <span class="jobdates" format="%B %Y" id="625982996EDDT2"> July 2014</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="625982996COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="625982996JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="625982996JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="625982996JDES2" itemprop="description"> <ul> <li> Performing to an exceptional standard in this position, where demonstrate skills and abilities earn promotion to position of Reading Department Chair.</li> <li> Utilizing expertise of curriculum to ensure the provision of an engaging, facilitative learning environment, efficiently managing the classroom with gifted and advanced reading students.</li> <li> Conducting detailed assessments of the learning capabilities of all students, altering teaching strategy to ensure inclusion and subsequent development of all students</li> <li> Fostering relationships with students from a diverse selection of cultural backgrounds, furthering skills in collaboration by working closely with parents, colleagues and administration personnel</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_625982996_3_407312106" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="625982996JTIT3"> Seventh Grade Reading/ Language Arts Teacher</span> <br/> <span> <span class="jobdates" format="%B %Y" id="625982996JSTD3"> August 2009</span> <span> to </span> <span class="jobdates" format="%B %Y" id="625982996EDDT3"> July 2010</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="625982996COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="625982996JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="625982996JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="625982996JDES3" itemprop="description"> <ul> <li> Adhering to tier 2 and tier 3 interventions in delivering flexible teaching practices to students, striving to ensure academic development of all students with differing abilities</li> <li> Performing comprehensive assessments, evaluations of progress and goals of each student within the Title One education plan in order to provide detailed feedback to parents, administration staff, students</li> <li> Implementing disciplinary procedures where necessary in order to ensure provision of a safe and focused learning environment</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_625982996_4_407312107" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="625982996JTIT4"> Sixth Grade Reading and Language Arts Educator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="625982996JSTD4"> August 2007</span> <span> to </span> <span class="jobdates" format="%B %Y" id="625982996EDDT4"> July 2009</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="625982996COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="625982996JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="625982996JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="625982996JDES4" itemprop="description"> <ul> <li> Closely adhering to relevant guidelines and processes when preparing and applying a tailored lesson plan</li> <li> Playing an instrumental role in a team of nine/ten colleagues in order to deliver an effective learning environment for students of all abilities</li> <li> Heavily involved in the development and effective implementation of the Language Arts curriculum through participating heavily in curriculum development meetings</li> <li> Advancing skills in relation to analysis by gathering and evaluating data related to student performance, creating a lesson plan based on this information</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_625982996_5_407312109" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="625982996JTIT5"> Ninth and Eleventh Grade Reading and Language Arts Educator</span> <br/> <span> <span class="jobdates" format="%B %Y" id="625982996JSTD5"> August 2006</span> <span> to </span> <span class="jobdates" format="%B %Y" id="625982996EDDT5"> January 2007</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="625982996COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="625982996JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="625982996JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="625982996JDES5" itemprop="description"> <ul> <li> Striving to ensure the academic success of all students by providing rigorous lessons for students</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC625982997" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_EDUC625982997"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625982997_1_407312110" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="625982997DGRE1" itemprop="name"> M.Ed</span> <span> : </span> <span class="programline" dependency="STUY" id="625982997STUY1"> Curriculum and Instruction Reading</span> <span> , </span> <span class="jobdates" id="625982997GRYR1"> 2010</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="625982997SCHO1" itemprop="name"> Secondary Reading and Curriculum - Grand Canyon University</span> <span> － </span> <span class="joblocation jobcity" id="625982997SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="625982997SSTA1"> State</span> <span class="joblocation jobstate" id="625982997SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="625982997FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_625982997_2_407312111" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" dependency="DGRE" id="625982997DGRE2" itemprop="name"> B.A</span> <span> : </span> <span class="programline" dependency="STUY" id="625982997STUY2"> Liberal Studies English Writing and Multi-Cultural Anthropology</span> <span> , </span> <span class="jobdates" id="625982997GRYR2"> 2005</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="625982997SCHO2" itemprop="name"> University of Central Florida</span> <span> － </span> <span class="joblocation jobcity" id="625982997SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="625982997SSTA2"> State</span> <span class="joblocation jobstate" id="625982997SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="625982997FRFM2"> <p align="LEFT"> Liberal Studies English Writing and Multi-Cultural Anthropology</p> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL625982998" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_AFIL625982998"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625982998_1_407312113" style="padding-top:0px;"> <div class="field singlecolumn" id="625982998FRFM1"> <p align="LEFT"> National Writing Project</p> <p align="LEFT"> FGCU</p> <p align="LEFT"> UCF</p> <p align="LEFT"> ASCD Conferences</p> <p align="LEFT"> Florida Virtual School</p> <p align="LEFT"> Florida Literacy Coalition</p> <p align="LEFT"> Springboard Education</p> <p align="LEFT"> Achieve 3000 Series</p> <p align="LEFT"> J.N. Ding Darling Wildlife Refuge Education</p> <p align="LEFT"> Licensed Florida Realtor</p> </div> </div> </div> <div class="section" id="SECTION_SKLL625983000" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle thinbottomborder" id="SECTNAME_SKLL625983000"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_625983000_1_407312114" style="padding-top:0px;"> <div class="field singlecolumn" id="625983000FRFM1"> <p align="LEFT"> Communication, Curriculum, Literacy, Lesson Planning, Critical Thinking, Documentation, Email, Microsoft Outlook, Microsoft Office, Organizational, Reading Comprehension, Research, Time Management, Travel Planning, Writing </p> </div> </div> </div> </div>

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