audio
audioduration (s) 4
8.27
| id
stringlengths 11
11
| text
stringlengths 66
135
| time
float64 3.08
7.45
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|---|---|---|---|
output_0000 | Thank you for calling Arçelik, my name is Agent. How can I assist you today? | 4.05 |
|
output_0001 | I understand your concern, and I apologize for any inconvenience this may have caused. Let me check that information for you right now. | 5.459 |
|
output_0002 | I'm sorry, I didn't catch that. Could you please repeat your account number for me? | 3.267 |
|
output_0003 | For verification purposes, can you please confirm your full name and the last four digits of your social security number? | 7.454 |
|
output_0004 | Thank you for your patience. I have the information you requested. | 3.375 |
|
output_0005 | That's a great question! Let me find that out for you. One moment, please. | 3.398 |
|
output_0006 | I'm sorry to hear you're experiencing this issue. I'm going to do everything I can to help resolve it. | 4.111 |
|
output_0007 | I appreciate your patience. I'm still working on your request. It will just be a few more moments. | 3.902 |
|
output_0008 | To better assist you, may I know the details of your previous transaction or interaction with us? | 3.932 |
|
output_0009 | I understand how important this is for you. Let me escalate this matter to our specialist team. | 4.159 |
|
output_0010 | I'm transferring your call to our technical support team who can assist you further with this issue. | 4.197 |
|
output_0011 | Thank you for holding, I appreciate your time. I have good news for you. | 3.079 |
|
output_0012 | Unfortunately, our system is currently undergoing maintenance. Can I offer to call you back once it’s resolved? | 4.753 |
|
output_0013 | I'm sorry, but that promotion has ended. However, I can tell you about our current special offers. | 4.501 |
|
output_0014 | I apologize, but I don't have the authority to approve this request. I will connect you with my supervisor who can assist further. | 5.913 |
|
output_0015 | That's correct. Your payment has been processed successfully. Is there anything else I can help you with today? | 4.88 |
|
output_0016 | For your convenience, I can send these details to your email. May I have your email address, please? | 4.491 |
|
output_0017 | Just to confirm, you would like to cancel your service? I can assist you with that. | 3.449 |
|
output_0018 | I'm glad I could help resolve the issue. Is there anything else I can do for you today? | 4.23 |
|
output_0019 | Thank you for calling Arçelik. We value your business. Have a great day! | 3.184 |
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