inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "Why was I charged twice for my item!"
} | [
{
"label": "NEGATIVE",
"score": 0.9908609390258789
},
{
"label": "POSITIVE",
"score": 0.009139054454863071
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
{
"text": "Can you explain why I was charged extra when I used the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979018568992615
},
{
"label": "POSITIVE",
"score": 0.0020981174893677235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
{
"text": "I can't see a top-up top-up verification code."
} | [
{
"label": "NEGATIVE",
"score": 0.9985105395317078
},
{
"label": "POSITIVE",
"score": 0.0014893836341798306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
{
"text": "My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!"
} | [
{
"label": "NEGATIVE",
"score": 0.995049238204956
},
{
"label": "POSITIVE",
"score": 0.004950763192027807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "There is a payment I don't recognize"
} | [
{
"label": "NEGATIVE",
"score": 0.9924501180648804
},
{
"label": "POSITIVE",
"score": 0.007549877278506756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
{
"text": "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9994322657585144
},
{
"label": "POSITIVE",
"score": 0.0005677276058122516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
{
"text": "I got a cheque that I want to top up with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9846574664115906
},
{
"label": "POSITIVE",
"score": 0.015342558734118938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
{
"text": "I have no way to prove my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997332096099854
},
{
"label": "POSITIVE",
"score": 0.00026676448760554194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
{
"text": "I thought I was going to receive more currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984705448150635
},
{
"label": "POSITIVE",
"score": 0.0015294787008315325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
{
"text": "How do I stop fraud to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945618510246277
},
{
"label": "POSITIVE",
"score": 0.005438204854726791
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
{
"text": "What to do if my card is about to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983105063438416
},
{
"label": "POSITIVE",
"score": 0.001689447439275682
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
{
"text": "The exchange rate for my payment last Saturday must be wrong because I was charged extra."
} | [
{
"label": "NEGATIVE",
"score": 0.9987850785255432
},
{
"label": "POSITIVE",
"score": 0.00121493439655751
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
{
"text": "Is there a limit on auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953574538230896
},
{
"label": "POSITIVE",
"score": 0.004642551299184561
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
{
"text": "Are refunds allowed for certain items."
} | [
{
"label": "NEGATIVE",
"score": 0.7956002950668335
},
{
"label": "POSITIVE",
"score": 0.2043997049331665
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
{
"text": "Who do I talk to about the ATM swallowing my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980717301368713
},
{
"label": "POSITIVE",
"score": 0.0019282633438706398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
{
"text": "Is something wrong with my account, my balance didn't change after I transferred some money"
} | [
{
"label": "NEGATIVE",
"score": 0.9995711445808411
},
{
"label": "POSITIVE",
"score": 0.000428866216680035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "Where do I activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968770146369934
},
{
"label": "POSITIVE",
"score": 0.003122954396530986
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
{
"text": "I made a payment with my card and it hasn't changed. How long do you think this will take?"
} | [
{
"label": "NEGATIVE",
"score": 0.991197943687439
},
{
"label": "POSITIVE",
"score": 0.008802064694464207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
{
"text": "I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927490949630737
},
{
"label": "POSITIVE",
"score": 0.0072509064339101315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
{
"text": "Could I get tracking on the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986582398414612
},
{
"label": "POSITIVE",
"score": 0.001341787283308804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
{
"text": "Do you provide cards to people not in the UK?"
} | [
{
"label": "NEGATIVE",
"score": 0.9720223546028137
},
{
"label": "POSITIVE",
"score": 0.027977610006928444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
{
"text": "I have used this account overseas recently. Has there been an increase in fees that I am unaware of?"
} | [
{
"label": "NEGATIVE",
"score": 0.9921402335166931
},
{
"label": "POSITIVE",
"score": 0.007859764620661736
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
{
"text": "It kept my cash"
} | [
{
"label": "NEGATIVE",
"score": 0.01070498488843441
},
{
"label": "POSITIVE",
"score": 0.9892950057983398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
{
"text": "I accidentally made a payment to a wrong account. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996594190597534
},
{
"label": "POSITIVE",
"score": 0.00034062331542372704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
{
"text": "Why is the cash not showing in my account for the check I deposited?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996581077575684
},
{
"label": "POSITIVE",
"score": 0.0003418885753490031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
{
"text": "Why would my card payment be reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983287453651428
},
{
"label": "POSITIVE",
"score": 0.0016712191281840205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "I am having problems with my physical card."
} | [
{
"label": "NEGATIVE",
"score": 0.9996667504310608
},
{
"label": "POSITIVE",
"score": 0.0003332083870191127
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
{
"text": "Do you have a list of businesses that accept this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9838644862174988
},
{
"label": "POSITIVE",
"score": 0.016135508194565773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
{
"text": "my cash withdrawal is pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978700876235962
},
{
"label": "POSITIVE",
"score": 0.0021298720967024565
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
{
"text": "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!"
} | [
{
"label": "NEGATIVE",
"score": 0.9913307428359985
},
{
"label": "POSITIVE",
"score": 0.008669260889291763
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
{
"text": "Can apple pay handle top up exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968213438987732
},
{
"label": "POSITIVE",
"score": 0.0031785955652594566
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
{
"text": "How do I see the source of my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988762140274048
},
{
"label": "POSITIVE",
"score": 0.0011237707221880555
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
{
"text": "I'm supposed to have a refund but it isn't there"
} | [
{
"label": "NEGATIVE",
"score": 0.9992087483406067
},
{
"label": "POSITIVE",
"score": 0.000791212311014533
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
{
"text": "I think a payment I made with a card was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9997576475143433
},
{
"label": "POSITIVE",
"score": 0.00024229935661423951
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "When I topped up the app has seemed to reverted it."
} | [
{
"label": "NEGATIVE",
"score": 0.9224738478660583
},
{
"label": "POSITIVE",
"score": 0.07752612978219986
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
{
"text": "Is my account accessible even though my verification of my identity has not passed yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.13905026018619537
},
{
"label": "POSITIVE",
"score": 0.8609497547149658
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
{
"text": "My card couldn't pay in a shop."
} | [
{
"label": "NEGATIVE",
"score": 0.9988272190093994
},
{
"label": "POSITIVE",
"score": 0.0011727598030120134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
{
"text": "Who can purchase a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991289973258972
},
{
"label": "POSITIVE",
"score": 0.0008710241527296603
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
{
"text": "My account was charged a fee. When did you start charging extra for card payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977126121520996
},
{
"label": "POSITIVE",
"score": 0.002287394367158413
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
{
"text": "Seems like my top up has been cancelled"
} | [
{
"label": "NEGATIVE",
"score": 0.9997222423553467
},
{
"label": "POSITIVE",
"score": 0.00027775837224908173
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
{
"text": "Do I have to manually top-up my account each time or will it do it on its own?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995233416557312
},
{
"label": "POSITIVE",
"score": 0.00047671410720795393
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
{
"text": "My card has been stolen. I reported it with the police, but I need to report it with you as well."
} | [
{
"label": "NEGATIVE",
"score": 0.9782779812812805
},
{
"label": "POSITIVE",
"score": 0.02172207087278366
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
{
"text": "I transfered my balance a while back. Why doesn't my account reflect this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987433552742004
},
{
"label": "POSITIVE",
"score": 0.001256666611880064
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "Still waiting on my refund..."
} | [
{
"label": "NEGATIVE",
"score": 0.992047905921936
},
{
"label": "POSITIVE",
"score": 0.007952096872031689
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
{
"text": "Please tell me how I can get a virtual card."
} | [
{
"label": "NEGATIVE",
"score": 0.9862179160118103
},
{
"label": "POSITIVE",
"score": 0.01378211285918951
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
{
"text": "I am blocked now because I entered the wrong pin, need help."
} | [
{
"label": "NEGATIVE",
"score": 0.9996674060821533
},
{
"label": "POSITIVE",
"score": 0.0003325815487187356
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
{
"text": "I want to top up by using a credit card, which ones do you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9506297707557678
},
{
"label": "POSITIVE",
"score": 0.049370184540748596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
{
"text": "Is there a limit on the number of times I can use a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985441565513611
},
{
"label": "POSITIVE",
"score": 0.0014557853573933244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
{
"text": "Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986779093742371
},
{
"label": "POSITIVE",
"score": 0.001322105061262846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow."
} | [
{
"label": "NEGATIVE",
"score": 0.999118983745575
},
{
"label": "POSITIVE",
"score": 0.0008809767896309495
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
{
"text": "My money transfer hasn't appeared yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9975508451461792
},
{
"label": "POSITIVE",
"score": 0.002449107589200139
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
{
"text": "I think that somebody is utilizing my card without my authorization!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995969533920288
},
{
"label": "POSITIVE",
"score": 0.0004030294658150524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
{
"text": "Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!"
} | [
{
"label": "NEGATIVE",
"score": 0.9990238547325134
},
{
"label": "POSITIVE",
"score": 0.0009761238470673561
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
{
"text": "the transfer to an account wasn't allowed is there any other way for me to do it"
} | [
{
"label": "NEGATIVE",
"score": 0.9983869194984436
},
{
"label": "POSITIVE",
"score": 0.0016130650183185935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
{
"text": "What ID do I need to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984968304634094
},
{
"label": "POSITIVE",
"score": 0.0015031937509775162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
{
"text": "How can I transfer money into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994702339172363
},
{
"label": "POSITIVE",
"score": 0.0005297985626384616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
{
"text": "Can you tell me the names of the fiat currencies that I can use at your institution?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980320930480957
},
{
"label": "POSITIVE",
"score": 0.001967896241694689
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
{
"text": "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about."
} | [
{
"label": "NEGATIVE",
"score": 0.9852814078330994
},
{
"label": "POSITIVE",
"score": 0.014718584716320038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
{
"text": "What foreign exchange rate will I get on weekdays and on the weekends?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959011673927307
},
{
"label": "POSITIVE",
"score": 0.0040988861583173275
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
{
"text": "I contacted the seller and he won't respond. Please just refund me my money."
} | [
{
"label": "NEGATIVE",
"score": 0.9985496401786804
},
{
"label": "POSITIVE",
"score": 0.0014503711136057973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
{
"text": "Why isn't my topup working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988651871681213
},
{
"label": "POSITIVE",
"score": 0.001134814228862524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
{
"text": "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?"
} | [
{
"label": "NEGATIVE",
"score": 0.999485969543457
},
{
"label": "POSITIVE",
"score": 0.0005139561253599823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
{
"text": "What other currencies are available to change to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957268834114075
},
{
"label": "POSITIVE",
"score": 0.004273135680705309
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
{
"text": "Why do I have a transaction showing multiple times?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982123374938965
},
{
"label": "POSITIVE",
"score": 0.001787629327736795
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
{
"text": "Did you deactivate my card it's not working anymore"
} | [
{
"label": "NEGATIVE",
"score": 0.9995474219322205
},
{
"label": "POSITIVE",
"score": 0.0004526095581240952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
{
"text": "I received my card. How do I link it to the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970601797103882
},
{
"label": "POSITIVE",
"score": 0.002939763478934765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
{
"text": "Can you tell me how long it takes for a new card to come?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990571141242981
},
{
"label": "POSITIVE",
"score": 0.000942884071264416
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
{
"text": "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9993121027946472
},
{
"label": "POSITIVE",
"score": 0.000687897321768105
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
{
"text": "How do I dispute a direct debit on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987581372261047
},
{
"label": "POSITIVE",
"score": 0.0012418755795806646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
{
"text": "My card has not come in the mail yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9971755743026733
},
{
"label": "POSITIVE",
"score": 0.0028244624845683575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
{
"text": "When will I have access to my pin number?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992691874504089
},
{
"label": "POSITIVE",
"score": 0.0007307860651053488
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
{
"text": "Why is my beneficiary not allowed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968303442001343
},
{
"label": "POSITIVE",
"score": 0.0031696248333901167
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
{
"text": "What should I do if someone stole my phone?"
} | [
{
"label": "NEGATIVE",
"score": 0.999466061592102
},
{
"label": "POSITIVE",
"score": 0.0005338927730917931
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
{
"text": "What countries do your accounts send and receive to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9940714240074158
},
{
"label": "POSITIVE",
"score": 0.005928616505116224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
{
"text": "i didnt make these transactions, i think my card details might be stolen"
} | [
{
"label": "NEGATIVE",
"score": 0.9992127418518066
},
{
"label": "POSITIVE",
"score": 0.0007872837013565004
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
{
"text": "Why would a cash withdrawal be pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992088079452515
},
{
"label": "POSITIVE",
"score": 0.0007911904831416905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
{
"text": "What is this extra pound charge for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9928720593452454
},
{
"label": "POSITIVE",
"score": 0.007127904798835516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
{
"text": "Can you help me with my card, I think it's broke."
} | [
{
"label": "NEGATIVE",
"score": 0.9986380934715271
},
{
"label": "POSITIVE",
"score": 0.0013618667144328356
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
{
"text": "What do I need to bring for identification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984033107757568
},
{
"label": "POSITIVE",
"score": 0.001596660353243351
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
{
"text": "Why has my card been declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.997393012046814
},
{
"label": "POSITIVE",
"score": 0.0026069877203553915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
{
"text": "I am confused why there is cash I did not accept in my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9994000196456909
},
{
"label": "POSITIVE",
"score": 0.0005999350105412304
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "If I don't have all my documents can they still verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995594620704651
},
{
"label": "POSITIVE",
"score": 0.0004405358631629497
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
{
"text": "I made a transaction to the wrong account!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996111392974854
},
{
"label": "POSITIVE",
"score": 0.0003888448409270495
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
{
"text": "Payment I did not make."
} | [
{
"label": "NEGATIVE",
"score": 0.985950231552124
},
{
"label": "POSITIVE",
"score": 0.014049741439521313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
{
"text": "What do I have to do to get my PIN unblocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988154768943787
},
{
"label": "POSITIVE",
"score": 0.0011845451081171632
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
{
"text": "Is there an extra charge to exchange different currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980284571647644
},
{
"label": "POSITIVE",
"score": 0.001971569610759616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
{
"text": "I am seeing unathorized transactions in the app, on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9952927231788635
},
{
"label": "POSITIVE",
"score": 0.00470732431858778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "A fee shouldn't apply to me if my card was stolen."
} | [
{
"label": "NEGATIVE",
"score": 0.9965100288391113
},
{
"label": "POSITIVE",
"score": 0.0034899334423244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
{
"text": "I pulled cash from the ATM earlier. Why is it still pending if I already have the cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989522695541382
},
{
"label": "POSITIVE",
"score": 0.0010476787574589252
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
{
"text": "I noticed that the exchange rate applied to a recent purchase I made abroad was incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9994465708732605
},
{
"label": "POSITIVE",
"score": 0.0005534162628464401
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
{
"text": "What currencies can I hold?"
} | [
{
"label": "NEGATIVE",
"score": 0.755951464176178
},
{
"label": "POSITIVE",
"score": 0.24404849112033844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
{
"text": "What is your age limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9849233031272888
},
{
"label": "POSITIVE",
"score": 0.015076709911227226
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
{
"text": "If my PIN number is rejected, how do I solve it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993318915367126
},
{
"label": "POSITIVE",
"score": 0.0006681475206278265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
{
"text": "I made a payment but the app cancelled it."
} | [
{
"label": "NEGATIVE",
"score": 0.9990228414535522
},
{
"label": "POSITIVE",
"score": 0.0009771875338628888
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "Can you please tell me where my card is? I ordered it 2 weeks ago!"
} | [
{
"label": "NEGATIVE",
"score": 0.9960794448852539
},
{
"label": "POSITIVE",
"score": 0.003920555114746094
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
{
"text": "I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct."
} | [
{
"label": "NEGATIVE",
"score": 0.004692705348134041
},
{
"label": "POSITIVE",
"score": 0.9953072667121887
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
{
"text": "How can I receive my salary with a different currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987814426422119
},
{
"label": "POSITIVE",
"score": 0.001218612538650632
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
{
"text": "Let me know what the steps for the identity checks are"
} | [
{
"label": "NEGATIVE",
"score": 0.9911035299301147
},
{
"label": "POSITIVE",
"score": 0.008896454237401485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
{
"text": "What if my top up doesn't go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977126717567444
},
{
"label": "POSITIVE",
"score": 0.002287341980263591
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
{
"text": "I have a contactless that's broken."
} | [
{
"label": "NEGATIVE",
"score": 0.9995909929275513
},
{
"label": "POSITIVE",
"score": 0.0004089852736797184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
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