inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "Where can i find the virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990919828414917
},
{
"label": "POSITIVE",
"score": 0.0009080229210667312
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
{
"text": "Why is this payment pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976892471313477
},
{
"label": "POSITIVE",
"score": 0.0023107770830392838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
{
"text": "I got a €1 extra fee in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9055405259132385
},
{
"label": "POSITIVE",
"score": 0.0944594219326973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
{
"text": "I want to cancel my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997591972351074
},
{
"label": "POSITIVE",
"score": 0.00024081030278466642
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
{
"text": "I'm not certain my top-up went through yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9981667399406433
},
{
"label": "POSITIVE",
"score": 0.001833260408602655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
{
"text": "The payment for the card did not go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9992516040802002
},
{
"label": "POSITIVE",
"score": 0.0007483798544853926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
{
"text": "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side."
} | [
{
"label": "NEGATIVE",
"score": 0.024575741961598396
},
{
"label": "POSITIVE",
"score": 0.9754242300987244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
{
"text": "WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!"
} | [
{
"label": "NEGATIVE",
"score": 0.9981780052185059
},
{
"label": "POSITIVE",
"score": 0.0018220770871266723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
{
"text": "my cash balance less than what I thought"
} | [
{
"label": "NEGATIVE",
"score": 0.9992796182632446
},
{
"label": "POSITIVE",
"score": 0.0007203605491667986
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
{
"text": "I need to check status as my friend hasn't got money I sent."
} | [
{
"label": "NEGATIVE",
"score": 0.999284565448761
},
{
"label": "POSITIVE",
"score": 0.0007154354825615883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
{
"text": "The exchange rate applied was incorrect when I was traveling outside the country."
} | [
{
"label": "NEGATIVE",
"score": 0.999464213848114
},
{
"label": "POSITIVE",
"score": 0.0005357902846299112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
{
"text": "I've been charged an extra £1 and I don't know what it's for"
} | [
{
"label": "NEGATIVE",
"score": 0.9984400272369385
},
{
"label": "POSITIVE",
"score": 0.0015600158367305994
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
{
"text": "I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982211589813232
},
{
"label": "POSITIVE",
"score": 0.001778830075636506
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "Can I use my card at an ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982543587684631
},
{
"label": "POSITIVE",
"score": 0.0017457130597904325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
{
"text": "Can you tell me the cost of a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982808828353882
},
{
"label": "POSITIVE",
"score": 0.0017191278748214245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
{
"text": "My American express works with my apple pay, why is top up not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986999034881592
},
{
"label": "POSITIVE",
"score": 0.0013000571634620428
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
{
"text": "Where do I find the auto top up option?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987855553627014
},
{
"label": "POSITIVE",
"score": 0.0012144639622420073
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
{
"text": "What is the virtual card and how can i get one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991833567619324
},
{
"label": "POSITIVE",
"score": 0.0008166630868799984
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
{
"text": "How do I transfer cash my into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.998752772808075
},
{
"label": "POSITIVE",
"score": 0.001247274805791676
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
{
"text": "Why did I get declined during a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956902265548706
},
{
"label": "POSITIVE",
"score": 0.004309783689677715
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
{
"text": "Can I make an account for my daughter?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988571405410767
},
{
"label": "POSITIVE",
"score": 0.0011428367579355836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
{
"text": "the bank transfer was declined"
} | [
{
"label": "NEGATIVE",
"score": 0.997782289981842
},
{
"label": "POSITIVE",
"score": 0.0022176981437951326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
{
"text": "looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992595314979553
},
{
"label": "POSITIVE",
"score": 0.0007404288044199347
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
{
"text": "I don't understand why my payment was declined. I thought everything was ok."
} | [
{
"label": "NEGATIVE",
"score": 0.003962568938732147
},
{
"label": "POSITIVE",
"score": 0.9960374236106873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
{
"text": "The ATM stole my card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9939461946487427
},
{
"label": "POSITIVE",
"score": 0.006053777877241373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
{
"text": "Is there a limit to how much I can top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980340600013733
},
{
"label": "POSITIVE",
"score": 0.0019659569952636957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
{
"text": "I am getting charged fees on some payments. Please help me understand, where are these fees disclosed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982571601867676
},
{
"label": "POSITIVE",
"score": 0.0017428756691515446
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
{
"text": "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money."
} | [
{
"label": "NEGATIVE",
"score": 0.9996623396873474
},
{
"label": "POSITIVE",
"score": 0.00033765696571208537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
{
"text": "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996806979179382
},
{
"label": "POSITIVE",
"score": 0.00031928488169796765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
{
"text": "How long does it take to get money from Europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993433356285095
},
{
"label": "POSITIVE",
"score": 0.0006566924857906997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
{
"text": "I've been waiting for 3 days, why is my withdrawal still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985036849975586
},
{
"label": "POSITIVE",
"score": 0.0014962637796998024
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
{
"text": "I shouldn't have been charged but I see a fee, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959333539009094
},
{
"label": "POSITIVE",
"score": 0.004066655412316322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
{
"text": "I froze my account, but how do I order a replacement card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995688796043396
},
{
"label": "POSITIVE",
"score": 0.0004311417287681252
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
{
"text": "The app can't verify my information for identity proofing purposes."
} | [
{
"label": "NEGATIVE",
"score": 0.9996581673622131
},
{
"label": "POSITIVE",
"score": 0.0003418475389480591
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
{
"text": "I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950754642486572
},
{
"label": "POSITIVE",
"score": 0.004924572538584471
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
{
"text": "Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996658563613892
},
{
"label": "POSITIVE",
"score": 0.0003340928233228624
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
{
"text": "I'm not sure why the card payment didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9996805191040039
},
{
"label": "POSITIVE",
"score": 0.00031950458651408553
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
{
"text": "Do you let me choose between Visa and Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9888829588890076
},
{
"label": "POSITIVE",
"score": 0.011117014102637768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
{
"text": "Do you charge extra for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953809976577759
},
{
"label": "POSITIVE",
"score": 0.004619019106030464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
{
"text": "How do I dispute a direct debit transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982576966285706
},
{
"label": "POSITIVE",
"score": 0.0017423335229977965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
{
"text": "What are the reasons why a card payment would be declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977620244026184
},
{
"label": "POSITIVE",
"score": 0.0022379623260349035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
{
"text": "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993616342544556
},
{
"label": "POSITIVE",
"score": 0.000638370169326663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
{
"text": "Card activation is not working. What do i do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997975826263428
},
{
"label": "POSITIVE",
"score": 0.00020243068865966052
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
{
"text": "stop the transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9995189905166626
},
{
"label": "POSITIVE",
"score": 0.0004810025275219232
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
{
"text": "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away."
} | [
{
"label": "NEGATIVE",
"score": 0.9994778633117676
},
{
"label": "POSITIVE",
"score": 0.0005220581660978496
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
{
"text": "Is there a charge for topping up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957068562507629
},
{
"label": "POSITIVE",
"score": 0.004293115343898535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
{
"text": "My transfer didn't work how come?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996245503425598
},
{
"label": "POSITIVE",
"score": 0.00037541770143434405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
{
"text": "Instruct me how to reset the passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.9600085616111755
},
{
"label": "POSITIVE",
"score": 0.03999146446585655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
{
"text": "Does it cost extra to send out more than one card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987202882766724
},
{
"label": "POSITIVE",
"score": 0.0012796607334166765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
{
"text": "Why doesn't my card work for any transactions?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983270764350891
},
{
"label": "POSITIVE",
"score": 0.0016729141352698207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
{
"text": "Why didn;t my payment work"
} | [
{
"label": "NEGATIVE",
"score": 0.9992026686668396
},
{
"label": "POSITIVE",
"score": 0.0007973311585374177
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
{
"text": "As far as courtries go which ones are supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9637547731399536
},
{
"label": "POSITIVE",
"score": 0.03624523803591728
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
{
"text": "I need you to delete my account now."
} | [
{
"label": "NEGATIVE",
"score": 0.999590277671814
},
{
"label": "POSITIVE",
"score": 0.0004097276250831783
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
{
"text": "Can I receive my card anywhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9781495928764343
},
{
"label": "POSITIVE",
"score": 0.021850338205695152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
{
"text": "Does this program take SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982646107673645
},
{
"label": "POSITIVE",
"score": 0.0017354364972561598
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
{
"text": "What's up with verifying top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9860711693763733
},
{
"label": "POSITIVE",
"score": 0.013928886502981186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
{
"text": "Which countries do you work with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9447256922721863
},
{
"label": "POSITIVE",
"score": 0.05527429282665253
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
{
"text": "How is my PIN sent?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988722205162048
},
{
"label": "POSITIVE",
"score": 0.0011277484009042382
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
{
"text": "Can I use my virtual card to complete transactions for memberships?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989149570465088
},
{
"label": "POSITIVE",
"score": 0.0010850161779671907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
{
"text": "Why is my app showing me taking money that I did not take out?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990220665931702
},
{
"label": "POSITIVE",
"score": 0.000977925374172628
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "Can I use my virtual card for recurring monthly payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988964200019836
},
{
"label": "POSITIVE",
"score": 0.0011035692878067493
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
{
"text": "I bought an item that I was charged a different exchange rate for."
} | [
{
"label": "NEGATIVE",
"score": 0.9575332999229431
},
{
"label": "POSITIVE",
"score": 0.04246671870350838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
{
"text": "I would like to know how much I can top-up."
} | [
{
"label": "NEGATIVE",
"score": 0.0005908182938583195
},
{
"label": "POSITIVE",
"score": 0.9994091987609863
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
{
"text": "I notice that I have a card payment that's been cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9996033310890198
},
{
"label": "POSITIVE",
"score": 0.00039669149555265903
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
{
"text": "I wanna revert a transaction i did this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9984849095344543
},
{
"label": "POSITIVE",
"score": 0.0015151076950132847
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
{
"text": "Why is the pending status on my cash withdrawal taking so long?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993633031845093
},
{
"label": "POSITIVE",
"score": 0.0006366890738718212
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
{
"text": "I need my card as quick as possible"
} | [
{
"label": "NEGATIVE",
"score": 0.9984213709831238
},
{
"label": "POSITIVE",
"score": 0.0015785908326506615
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
{
"text": "What is the fee to top-up my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9914637207984924
},
{
"label": "POSITIVE",
"score": 0.008536300621926785
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
{
"text": "Can you provide information for freezing my card immediately?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980553388595581
},
{
"label": "POSITIVE",
"score": 0.0019446740625426173
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
{
"text": "What happens when a beneficiary can't receive my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963274002075195
},
{
"label": "POSITIVE",
"score": 0.0036725825630128384
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
{
"text": "My purchase from this morning still is pending."
} | [
{
"label": "NEGATIVE",
"score": 0.8829578161239624
},
{
"label": "POSITIVE",
"score": 0.11704219877719879
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
{
"text": "Is there a way to see my money's source?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991502165794373
},
{
"label": "POSITIVE",
"score": 0.0008497764938510954
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
{
"text": "Can you please explain why the exchange rate for the item I bought is wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995863437652588
},
{
"label": "POSITIVE",
"score": 0.0004136599600315094
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
{
"text": "I would like to request a card."
} | [
{
"label": "NEGATIVE",
"score": 0.8304087519645691
},
{
"label": "POSITIVE",
"score": 0.16959118843078613
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
{
"text": "It's been a week since I ordered my card and it's not here. Please help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991570711135864
},
{
"label": "POSITIVE",
"score": 0.0008429164881817997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
{
"text": "Can I use the card at any cash machine?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990363121032715
},
{
"label": "POSITIVE",
"score": 0.0009637234616093338
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
{
"text": "what are the reasons why you would not be able to process a payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9993067383766174
},
{
"label": "POSITIVE",
"score": 0.0006932612741366029
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
{
"text": "I deposited a cheque and its been days and I still haven't received the cash!!"
} | [
{
"label": "NEGATIVE",
"score": 0.9989113807678223
},
{
"label": "POSITIVE",
"score": 0.0010886547388508916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
{
"text": "Is there a way to reset my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995392560958862
},
{
"label": "POSITIVE",
"score": 0.0004607647133525461
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
{
"text": "Why hasn't my money transfer shown up yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990675449371338
},
{
"label": "POSITIVE",
"score": 0.0009324712445959449
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
{
"text": "Do all ATMs accept this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9879789352416992
},
{
"label": "POSITIVE",
"score": 0.012021053582429886
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
{
"text": "I only got some of the cash I requested from the ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9991251230239868
},
{
"label": "POSITIVE",
"score": 0.0008748638210818172
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
{
"text": "I made a cash deposit, but it hasn't shown up in my balance yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9991397261619568
},
{
"label": "POSITIVE",
"score": 0.0008603052119724452
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
{
"text": "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996587038040161
},
{
"label": "POSITIVE",
"score": 0.00034127599792554975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
{
"text": "Can my children get an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.998386561870575
},
{
"label": "POSITIVE",
"score": 0.0016134013421833515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
{
"text": "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995666742324829
},
{
"label": "POSITIVE",
"score": 0.0004332703829277307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
{
"text": "Can you assist on apple watch top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.40803447365760803
},
{
"label": "POSITIVE",
"score": 0.5919654965400696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
{
"text": "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997033476829529
},
{
"label": "POSITIVE",
"score": 0.00029664329485967755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
{
"text": "Is the top-up amount unlimited?"
} | [
{
"label": "NEGATIVE",
"score": 0.3525986969470978
},
{
"label": "POSITIVE",
"score": 0.6474013328552246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
{
"text": "where do I go to top up with cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932042360305786
},
{
"label": "POSITIVE",
"score": 0.006795767229050398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
{
"text": "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993171691894531
},
{
"label": "POSITIVE",
"score": 0.000682838901411742
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
{
"text": "I found my card, am I able to put it back into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979294538497925
},
{
"label": "POSITIVE",
"score": 0.002070543821901083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
{
"text": "Can I let other people have access to my account in order to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994997978210449
},
{
"label": "POSITIVE",
"score": 0.0005002581747248769
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
{
"text": "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9972231984138489
},
{
"label": "POSITIVE",
"score": 0.0027767904102802277
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
{
"text": "Declined, transfer not completed."
} | [
{
"label": "NEGATIVE",
"score": 0.9993086457252502
},
{
"label": "POSITIVE",
"score": 0.0006913213292136788
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
{
"text": "I have a cash withdrawal that I do not recognise."
} | [
{
"label": "NEGATIVE",
"score": 0.998506486415863
},
{
"label": "POSITIVE",
"score": 0.0014935610815882683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
{
"text": "Where can I find Mastercard ATMs?"
} | [
{
"label": "NEGATIVE",
"score": 0.998731791973114
},
{
"label": "POSITIVE",
"score": 0.0012681641383096576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
{
"text": "Help me terminate and close my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9994852542877197
},
{
"label": "POSITIVE",
"score": 0.0005147564806975424
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
{
"text": "I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9850704669952393
},
{
"label": "POSITIVE",
"score": 0.014929556287825108
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
{
"text": "Can I order another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971680045127869
},
{
"label": "POSITIVE",
"score": 0.002832000143826008
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
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