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Thu Nov 30 07:09:59 +0000 2017 | User_823624: said my package was delivered but it’s not at my door. What gives?!
UPSHelp: Please DM us your tracking, delivery address and contact number via the link so we can look into this for you. ^CH https://t.co/wKJHDXWGRQ | 2,987,098 | UPSHelp |
Thu Nov 30 01:37:19 +0000 2017 | User_823625: what happened to my delivery today? Was home waiting all day!!!! | 2,987,100 | |
Thu Nov 30 01:35:11 +0000 2017 | User_823626: It would be kind of awesome if the @115817 driver chose a slightly different gum disposal spot than the box they delivered to me. https://t.co/UPdLx3ftwb
UPSHelp: Hi Nick. I'm shocked to think one of our professional drivers would do that. If you want to submit a formal complaint, DM us your tracking and contact info. Thanks ^AD https://t.co/wKJHDXWGRQ | 2,987,103 | UPSHelp |
Thu Nov 30 07:09:45 +0000 2017 | User_392185: From “out for delivery @ 9:45am” to this @115817 https://t.co/Rjh70HsyPj
UPSHelp: I am very sorry about this. Please provide us your phone number so we can have the local center assist you. ^CH https://t.co/wKJHDXWGRQ | 2,987,105 | UPSHelp |
Thu Nov 30 01:35:14 +0000 2017 | User_823627: Another day, no parcel, no explanation. I’ve sent you a DM. I’m actually fed up with this. Every time I use UPS there’s a problem.
UPSHelp: Please provide your telephone number and we will reach out to the local center for further assistance. ^QJ https://t.co/wKJHDXWGRQ
User_823628: @823627 @UPSHelp I'm going through same thing right now! Every single UPS shipment has been a nightmare for some reason!! Pls help! | 2,987,108 | UPSHelp |
Thu Nov 30 07:02:12 +0000 2017 | User_823629: Come on @115817 @UPSHelp... “On Time”? “End of Day”?
11pm seems like its past the end of the day...
UPSHelp: Please DM us your tracking, delivery address and contact number via the link so we can look into this for you. ^CH https://t.co/wKJHDXWGRQ | 2,987,110 | UPSHelp |
Tue Nov 21 19:31:04 +0000 2017 | User_823630: hey there, please can you let me know when advance tickets for Sunday 17th Dec will be released? Looks like Saturday has been but not Sunday yet :(
GWRHelp: Hi Emma. We're still waiting on Network Rail to confirm the amended timetable as there will be works this weekend. We can't give a date I'm afraid. Please keep an eye on this link: https://t.co/4BYUNd7mJY as it will be updated accordingly. | 2,987,114 | GWRHelp |
Tue Nov 21 20:10:21 +0000 2017 | User_730706: En fait je me suis plantée j'ai envoyé mon retour @161440 chez @AmazonHelp 😭Aidez moi à retrouver mon argent 😭 😭 | 2,987,117 | |
Tue Nov 21 20:02:18 +0000 2017 | User_778945: Extremely upset right now! I’ve been a customer for almost two years and I’m trying to do the bogo for the iPhones for my kids Christmas presents! And I was told that I don’t have enough credit! I’m pissed! @TMobileHelp @115913 I have over TEN LINES WITH U! What can u do!
TMobileHelp: @115913 Hi Brenda! I want to do all I can to help and review all of your options for getting your kids those amazing new devices for Christmas. Send me a DM so we can chat https://t.co/3sF8qpf2nx *AlissaFast | 2,987,121 | TMobileHelp |
Tue Nov 21 20:16:24 +0000 2017 | User_823631: Flew @SouthwestAir to San Diego and got my luggage back ripped and completely destroyed handle 😩 There goes my $75 bag. https://t.co/xyjI70epHS
SouthwestAir: Woah! Okay, surely that's not what we had planned for your trip today. Would you mind sending us a DM with your flight confirmation number? We'd be happy to look into this more for you. ^AC https://t.co/mQmfkXW4oV | 2,987,123 | SouthwestAir |
Tue Nov 21 20:02:47 +0000 2017 | User_780324: when is online banking going to be back up???
Ask_WellsFargo: I'm sorry to see you're having trouble with online banking. Try to clear your cache and cookies and restart the browser. If that still doesn't solve the problem, I'd be happy to look into the issue for you. DM us your full name, phone #, & address (no acct #). ^CS https://t.co/q1oBDuYAdh | 2,987,125 | Ask_WellsFargo |
Tue Nov 21 19:50:15 +0000 2017 | User_823632: my local branch would not let me deposit money into my account #verydissapointed
Ask_WellsFargo: I'm sorry to hear you're disappointed, Benjamin. Let me review what happened and I'll do my best to help. Please DM us with more details along with your full name, phone number, address, and exact branch location you visited (no account number). ^RG https://t.co/q1oBDuYAdh | 2,987,127 | Ask_WellsFargo |
Tue Nov 21 19:29:40 +0000 2017 | User_135435: fuck @116827 fuck @116827 fuck @116827 fuck @116827 fuck @116827 fuck @116827 fuck @116827 fuck @116827 fuck @116827 fuck @116827 fuck @116827 fuck @116827 fuck @116827 fuck @116827
Ask_WellsFargo: What made you feel this way about us? Let me know if I can help you with something specific (no account numbers) and I'll do my best to assist. ^DC https://t.co/q1oBDuYAdh | 2,987,129 | Ask_WellsFargo |
Tue Nov 21 19:28:55 +0000 2017 | User_823633: why have Wells Fargo as a bank and they can’t help you. They can’t do a verification letter because their baker doesn’t know what he is doing
Ask_WellsFargo: I'm sorry to hear this. Were you able to get the information you needed? Please DM the address of the branch you visited, your full name, and phone number so I can assist and provide feedback appropriately. Thanks. ^EB https://t.co/q1oBDuYAdh | 2,987,131 | Ask_WellsFargo |
Tue Nov 21 19:10:57 +0000 2017 | User_672699: - What is going on with your online banking? It tells me that it's "unavailable" numerous times during the day.
Ask_WellsFargo: That's certainly odd, Jason. For more immediate help, it's best to call 1-800-956-4442 to speak with an online specialist. If you want our team to look into this, you can DM your full name, phone number, and address. Thanks. ^EB https://t.co/q1oBDuYAdh | 2,987,133 | Ask_WellsFargo |
Tue Nov 21 18:26:12 +0000 2017 | User_823634: Well that was an hour wasted on the phone with @116827. Why again does it take 11 days for them to process a check they received?
Ask_WellsFargo: I see the frustration, Andy. I can have a specialist review this. Please send a DM with more details, your full name, phone number, and address. To protect your security, don't share any account numbers. Thanks. ^PC https://t.co/q1oBDuYAdh | 2,987,135 | Ask_WellsFargo |
Tue Nov 21 18:24:38 +0000 2017 | User_823635: My acct got hacked for the fifth time this year... this time they took my whole check that I just put in yesterday... even better Wells Fargo telling me I gotta wait 5-10 business days to get my money back... #BestBank #WhatWasIThinking
Ask_WellsFargo: I'd like to review your concern in more detail and do my best to help Please send a DM with your full name, address, phone number, and any additional details pertaining to your situation (no account numbers). ^DC https://t.co/q1oBDuYAdh | 2,987,137 | Ask_WellsFargo |
Tue Nov 21 20:21:07 +0000 2017 | User_548726: my iPhone X crashed and now keeps rebooting while showing the Apple logo. what to do? https://t.co/pW3IZeCdSj
AppleSupport: Hey there! Thank you for reaching out for support. This is certainly not the behavior we want you to experience. You're in great hands for support. Let's look into this together. Could you DM us which iOS version you're using? https://t.co/GDrqU22YpT | 2,987,139 | AppleSupport |
Tue Nov 21 20:13:09 +0000 2017 | User_823636: @107178 my #iphone7plus black dead screen at times home button responsive but screen dead need to restart every time #ios11.1.2 #ios11 or manufacturing defect? #nz
AppleSupport: We want to make sure your iPhone 7 Plus is working as expected. Let's meet in DM and go over the details. Use the link below and let us know how you restart to resolve this and when you first noticed it. https://t.co/GDrqU22YpT
User_823636: i dont think so apple support, i have restored thrice in 8 months of my iphone 7 plus usage, and serious issues have come,. I cannot use my phone for more than 2 minute, i cannot facetime or use any app for that matter. Worst part is i cannot backup as well
User_823636: That was a quick reply Apple, I have DM’d you the details on when this problem started | 2,987,143 | AppleSupport |
Tue Nov 21 20:43:00 +0000 2017 | User_823637: Since switching from @ATT to @115911, I noticed that many texts to me are not coming through. #uncarried so to speak. Anyone figured this out? @TMobileHelp
TMobileHelp: Text message are about the only way anyone can get a hold of me! I would love to figure out what is going on and get you back up and connected. Shoot me a DM and we can get started! https://t.co/HxATIJF0QV *KevinGray | 2,987,145 | TMobileHelp |
Tue Nov 21 20:33:38 +0000 2017 | User_778619: YOUR REPS ARE RESPONDING 2 ME IN DM ASKIMG ME TO FILL OUT FORMS & EXPLAIN THE FRAUD FIASCO ALL OVER AGAIN. I DID THAT FOR 3 HOURS LAST NITE! INCIDENT REPORT FILED!!!! FURIOUS!
TMobileHelp: @115913 Hey Solei - thanks for staying so engaged with us today. In order to be able to completely resolve this for you, we will need to verify your T-Mobile account, but as I had stated I will be calling you soon to ensure this is resolved. https://t.co/93XwcSKFIy *RayButler | 2,987,147 | TMobileHelp |
Tue Nov 21 20:26:01 +0000 2017 | User_823638: Sorry to everyone else who sees this but: @comcastcares (as if) During a commercial about how great Comcast is, I lost signal 4N update. Irony? Now I have no access to OnDemand. tried three different shows. Zipcode 38111. Sure. not a #PuertoRico sized problem, but still annoying.
comcastcares: I'd like to look at what service issues are going on. Can you DM me so I can help? -TS | 2,987,149 | comcastcares |
Tue Nov 21 20:00:19 +0000 2017 | User_616785: Emailed the __email__ team as well as submitted a form online via the site. No response. Called and was told it could take up to 7 days to get a response. However, I wrote to GoDaddy two weeks ago. Please help!
GoDaddyHelp: Apologies for the confusion caused. Our abuse team generally does not reply unless additional details are needed to complete their investigation. Do you have an incident ID for the issue in question? If you DM this, I can check to see if it was reviewed. ^CG https://t.co/rYq25s2Pfj
User_616785: I’ve since reached out to Google as it went on too long without a response from Go Daddy. Not sure why staff advised me to keep writing. | 2,987,152 | GoDaddyHelp |
Tue Oct 31 20:28:33 +0000 2017 | User_823639: question why it’s @1684 not working
CoxHelp: Hi, we can help troubleshoot the issue. Please DM your address and follow us. Is this happening on all TV's? -Mike
User_823639: Yea I have 3 TVs and it in all
User_823639: Ok Mike I just DM the info
CoxHelp: Erika, please DM your address and follow us.-Mike | 2,987,157 | CoxHelp |
Tue Oct 31 20:22:15 +0000 2017 | User_823640: hello, is there any outage in tempe,az area, my internet got disconnected for like two hours now
CoxHelp: We are happy to check your area status. Please DM your home address and follow us. -Mike | 2,987,159 | CoxHelp |
Tue Oct 31 21:52:48 +0000 2017 | User_823641: Whoops @SW_Help - I left my coat in coach 1 on the 1935 ex-WAT. Due Weymouth 2223. Can you help, please?!
SW_Help: Hi Mark, please log your coat here and we will contact you when it's found https://t.co/XTPtZQmb4T ^DP
User_823641: Thank you! | 2,987,162 | SW_Help |
Tue Oct 31 21:33:15 +0000 2017 | User_823642: I hope @AlaskaAir will fly out to Samoa soon. 🤞🏽😂
AlaskaAir: We do fly out of Santa Rosa (STS): https://t.co/sfMJOfhVWL -Kimball
User_823642: Yeah but then I got to get on Hawaiian air and make the connecting flight to Samoa. | 2,987,166 | AlaskaAir |
Tue Oct 31 21:32:41 +0000 2017 | User_823643: luxuries: food, wi-fi and champagne while waiting for my @AlaskaAir flight home. See you soon #seattle! https://t.co/zi1VzqYflW
AlaskaAir: Look like a very nice spot to hangout! Hope you have an amazing flight, thanks for choosing Alaska! #keeptahoeblue -Sean | 2,987,168 | AlaskaAir |
Tue Nov 21 20:48:25 +0000 2017 | User_823644: i cannot download anything or stream anything. I’ve rebooted the console several times and I have rebooted my router. Internet works fine on everything but the Xbox. Any suggestions for a fix?
XboxSupport: Hi there! Can you DM us your gamertag, NAT type, and detailed network stats? ^CO
User_823644: Just DM y’all. | 2,987,171 | XboxSupport |
Tue Nov 21 20:37:10 +0000 2017 | User_823645: Why is my phone unsaving contacts @AppleSupport ? 😕
AppleSupport: We know how easy contacts make it to quickly call friends and family. Let's get to the bottom of this together. Are your contacts saved to the iCloud or other internet based account? Can you DM us what version of iOS you are running? https://t.co/GDrqU22YpT | 2,987,173 | AppleSupport |
Tue Nov 21 19:46:08 +0000 2017 | User_823646: need help emailed and NO the suggestions apply. The only reason am using twitter is to get an answer
SpotifyCares: Hey Kathy! Is your Spotify misbehaving? What issues are you having and on what device? We'll help out /SY | 2,987,175 | SpotifyCares |
Tue Nov 21 18:31:12 +0000 2017 | User_139713: Why @Tesco do you show me an ad on Facebook for a great deal on selected spirits & when I click on it, I get pickled onions, mustard & stockpot 😡😡#retailfail https://t.co/20jwf5cHvQ
Tesco: Hi Rob, does this page work for you? https://t.co/aOg5j0Xsxh Thanks - Emma | 2,987,177 | Tesco |
Tue Nov 21 21:02:20 +0000 2017 | User_823647: i HAVE THE 8630 PRINTER THAT WILL NOT INSTALL THE DRIVER IN WIDNOWS 10, THE PRINTER IS CONNECTED VIA WIFI AND IS COMMUNICATING, i CAN ALIGN THE HEAD,CHECK INL,ETC #hppsdr #ijkhelp
HPSupport: Hey yaya63, I'm here to help! What happens when you try to install the driver? Do you get any error? If possible share a picture of the error? To better assist you, click on the option below and reply. Thanks! ^Anoop https://t.co/a2xkfCrUG1 | 2,987,179 | HPSupport |
Tue Nov 21 20:46:04 +0000 2017 | User_823648: website down? cant seem to access it from different browsers/computers, but havent seen any official anouncment.
Ask_WellsFargo: That's certainly odd. For more immediate help, it's best to call 1-800-956-4442 to speak with a specialist. If you want our team to look into this, you can DM your full name, phone number, and address. Thanks. ^EB https://t.co/q1oBDuYAdh | 2,987,181 | Ask_WellsFargo |
Tue Nov 21 21:21:19 +0000 2017 | User_823649: fuck y'all for loosing my iphone X
UPSHelp: - I apologize to hear that your I phone shipment has been lost. Can you please provide in a DM your tracking number, full address, and phone number. Then we will be able to look into what may be happening with your phone shipment. ^ DC https://t.co/wKJHDXWGRQ | 2,987,183 | UPSHelp |
Tue Nov 21 21:41:38 +0000 2017 | User_823650: Dear @115821,
See anything wrong with this picture? This happens every time something is delivered from you guys. https://t.co/QN8JIXzenG
AmazonHelp: I'm sorry to see this! We would like to record your feedback with you, and set special delivery instructions for future orders. Please reach us via phone or chat here: https://t.co/EKXRLsF8B2 ^JS | 2,987,185 | AmazonHelp |
Tue Nov 21 21:37:37 +0000 2017 | User_306137: Holy crap @115821, you need to get better CSRs to man your help desk. BTW, since when did "package delivered" start meaning "your package may be delivered within up to 36-hours"?
AmazonHelp: I'm sorry you haven't received your package yet. Here are some tips to try to locate a package marked delivered: https://t.co/vBZMmeK8rX ^JF | 2,987,187 | AmazonHelp |
Tue Nov 21 21:11:07 +0000 2017 | User_823651: So help me god I will never buy another @115858 product ever again... complete garbage. Steve Jobs is literally rolling in his grave.
User_823651: My home button does not work. My phone battery lasts literally under 1 hour. Every update that you force makes my phone progressively worse. And you program your products to break intentionally to force me to buy another one. No more. Go to hell @115858
AppleSupport: We want your iPhone to work as it should, and would love to help. Let's connect by DM so we can investigate this together. To begin, let us know the model of iPhone you're using, as well as the iOS version shown in Settings > General > About. https://t.co/GDrqU22YpT | 2,987,190 | AppleSupport |
Tue Nov 21 21:46:37 +0000 2017 | User_823652: Hi, i don't normally complain about your guys service but the past few days i contantly have to re start my phone and its fairly new, and i can't watch netflix with out it buffering every 10 seconds. A little help would be nice.
TMobileHelp: Yikes! Buffering Netflix is the WORST! Let's make sure you can stream all those amazing movies and shows without a hitch. Send me a DM, and we'll see what's happening and work to get you the #MagentaSpeeds we're know for. https://t.co/6NxKsl5RJm Thanks a million! *JoshHenegar | 2,987,192 | TMobileHelp |
Tue Nov 21 21:30:45 +0000 2017 | User_823653: Love the free WiFi from @115911 #TmobileWingMan
User_115911: Of course, Shawn! Where are you going today? *ErikS
User_823653: Thanks! Flying @AmericanAir back home for the holidays.
AmericanAir: Thanks for including us in your holiday plans. Have an AAmazing flight! | 2,987,196 | AmericanAir |
Sat Nov 25 09:04:01 +0000 2017 | User_392545: Stupid servers fix it guys almost one month since release no progress with the servers issue...
ATVIAssist: Hey there, most of this issues were fixed with the last patch released yesterday. If you´re still having them, shoot me a DM! ^MH
User_823654: @392545 Is anyone else getting error codes?
User_392545: Sure , did the patch includes any enhancements for the Xbox one X?
User_281450: @392545 I HAVE DM YOU GUYS 30 FUCKING TIMES FUCKING FOR CHRIST SAKE!!!!
User_392545: @ATVIAssist after the update no errors yet | 2,987,201 | ATVIAssist |
Sat Nov 25 09:03:44 +0000 2017 | User_823655: fix your servers 😩😭
ATVIAssist: Hey John, please shoot me a DM if you´re still having issues in-game. Have a great one! :) ^MH
User_823656: Could you please respond to my DM? | 2,987,205 | ATVIAssist |
Sat Nov 25 08:59:04 +0000 2017 | User_823657: i just accidentally tabbed out of my game and it literally broke my pc so i had no choice but to unplug and restart on several other occasions ive had to restart my game for similar reasons please fix this stupid glitch
ATVIAssist: Hey there, if you´re still having this issue please shoot me a DM, I´ll be happy to help you out! ^MH | 2,987,207 | ATVIAssist |
Thu Nov 30 07:37:23 +0000 2017 | User_823658: power cut at Chippenham means no ticket machines available
GWRHelp: Hi Anne. Sorry about this. Our staff are aware so you can collect pre-booked tickets upon arrival at your destination or buy a ticket from staff on-board. Natalie | 2,987,209 | GWRHelp |
Thu Nov 30 07:38:14 +0000 2017 | User_318560: Farnborough North to Reading 7.44 ok?
GWRHelp: Hi Jam. Yes this service is still expected to run as normal. Natalie | 2,987,211 | GWRHelp |
Thu Nov 30 07:20:22 +0000 2017 | User_140815: today's #IET cock-up 1: 0646 BTH-PAD station announcement getting both First class locations wrong
GWRHelp: Sorry to hear this Andrew, what was announced please? Phil.
User_140815: Front half wrong end. Back half wrong end
GWRHelp: Thanks, I'll get this reported. Phil. | 2,987,215 | GWRHelp |
Thu Nov 30 07:17:10 +0000 2017 | User_333530: what's your poor excuse for a short formed 716 Mai to pad this morning?
GWRHelp: No reason is showing for this I'm afraid David, but apologies for any discomfort on board. Phil. | 2,987,217 | GWRHelp |
Tue Nov 21 11:26:09 +0000 2017 | User_823659: my other uploads are fine just dropbox has been vslow the last two days. Any suggestions?
DropboxSupport: Hi there, are you on a network with a proxy, VPN, firewall or other security software? Have you tried Incognito/Private Browsing mode, using another browser, or clearing the cache? Even rebooting the router might help. Let us know how it goes! | 2,987,220 | DropboxSupport |
Thu Nov 30 05:07:28 +0000 2017 | User_823660: I was wondering if I could verify a windows 10 product code?
MicrosoftHelps: Hi there. Help is here. You may verify your Windows 10 Product key using this link: https://t.co/Vo0aO0Qn8e. Let us know how it goes. https://t.co/3qcAsLFkaY | 2,987,222 | MicrosoftHelps |
Tue Nov 21 21:35:48 +0000 2017 | User_823661: I'm trying to understand how @AppleSupport told me to reset my phone now my phone completely doesn't operate 🙎🏾♂️, Thanks a lot!!!
AppleSupport: We're here for you. Let us know in DM what's exactly happening with your iPhone, and we'll find a solution. https://t.co/GDrqU2kzhr | 2,987,224 | AppleSupport |
Tue Nov 21 22:10:50 +0000 2017 | User_178834: i gotta ask, how is it fair if your driver is lost and you want to cancel to get a new driver that I will be impacted by a $6 fee?
Uber_Support: Here to help. Send us a note at https://t.co/593jusU1lP so our team can connect. | 2,987,226 | Uber_Support |
Tue Nov 21 21:35:24 +0000 2017 | User_823662: Is there some note I can have via MyUPS to have my driver check the address he is delivering to? Far more often than not my neighbor across the street gets my packages and vice-versa even though our house numbers are clearly visible.
UPSHelp: I apologize for any frustration you may have experienced. We can definitely look into this. Can you provide the current tracking number and an older tracking number this has happened with? Please DM us this info. and we'll notify the center. ^SK https://t.co/wKJHDYehJo | 2,987,228 | UPSHelp |
Tue Nov 21 20:59:02 +0000 2017 | User_823663: Very disappointed @Tesco in Alex the supervisor’s attitude today at Harlow. Left me waiting with no apology & terrible customer service.
Tesco: Hi Katrina, I'm sorry that you are unhappy with how you were treated during a recent visit. Can you please DM me and elaborate on your comment? TY - Paul
User_823663: Thanks Paul, I just sent you a more detailed account. Appreciate you looking into this. | 2,987,231 | Tesco |
Tue Nov 21 21:55:25 +0000 2017 | User_823664: unable to add recent trip to skymiles. What do I do?
Delta: Please DM me your SkyMiles number and the ticket number for the trip. I'll gladly look into it for you. *AMC
User_823664: Okay sure thanks | 2,987,234 | Delta |
Tue Nov 21 22:15:12 +0000 2017 | User_823665: Just wanted to let you know @115725 @115990 that if #NetNeutrality falls through you’re losing me as a customer ✌️ you ready for me, @115714 ?
sprintcare: Now is a great time to join our family. We would be more than glad to have you on board. To verify all the amazing offers we have available, please visit: https://t.co/0qT1rLBLtN . - JF | 2,987,236 | sprintcare |
Tue Nov 21 22:02:18 +0000 2017 | User_823666: yall suck
sprintcare: Hey! What happen that makes you feel this way. Please, allow us the opportunity to change your mind. Send us a DM with more details on what's the matter. - CE https://t.co/rMApsV8PQY | 2,987,238 | sprintcare |
Tue Nov 21 21:20:56 +0000 2017 | User_823667: Rule #1: No production changes the week of Thanksgiving. ✔️@116827 https://t.co/B4kvXN4xIl
Ask_WellsFargo: We apologize for any inconvenience, Austin. For more immediate help, it's best to call 1-800-956-4442 to speak with a specialist. If you want us to look into this, you can DM your full name, phone number, and address. Thanks. ^EB https://t.co/q1oBDvgb4P | 2,987,240 | Ask_WellsFargo |
Tue Nov 21 21:19:34 +0000 2017 | User_823668: Wow. I received some amazing assistance from a @116827 Superviser via Telephone! Ive never praised @116827. Bless that good man. 🙏🏾
Ask_WellsFargo: That's amazing to hear, Jamahl! If you do recall the name of the supervisor who was helping you, please feel free to DM us. Thanks for taking the time to share your positive experience with us. ^TL https://t.co/q1oBDvgb4P | 2,987,242 | Ask_WellsFargo |
Tue Nov 21 22:04:21 +0000 2017 | User_823669: You are #THEWORST wasted 2 HOURS ON PHONE & STILL NO ONE CAN TELL ME WHY OR HOW IT HAPPENED!!! #WORTHLESS
Ask_WellsFargo: I see the frustration. Please send a DM with more details about the situation, your full name, phone number, and address. To protect your security, don't share any account numbers. I'll do my best to help. Thanks. ^PC https://t.co/q1oBDvgb4P | 2,987,244 | Ask_WellsFargo |
Thu Nov 30 07:34:22 +0000 2017 | User_823670: アマゾンから発送メールが届いた。12月2日到着予定。
楽しみに待つの (ㅅ´ ˘ `) https://t.co/Dr0T2g3b0g
AmazonHelp: Amazonでお買い求めいただき、ありがとうございます!お届けまで今しばらくお待ちくださいm(*-ω-)m RI | 2,987,247 | AmazonHelp |
Thu Nov 30 07:50:48 +0000 2017 | User_693371: Really @115821 @AmazonHelp ?!? Delayed order placement now I have to wait til Friday to reorder & I needed my item by Sunday 🙄😒 #annoyed | 2,987,251 | |
Thu Nov 30 07:27:48 +0000 2017 | User_823671: Worst Service EVER by Amazon
I ordered Mobile charger of minimum amount I cancelled order bcoz it was taking too much time,Now they are telling it will take 14 days to sort out issue and refund money in amazon pay balance. @118702
AmazonHelp: We're extremely sorry for the hassle. Please fill this form: https://t.co/beaaDm0muc and we'll have a closer look at your concern. Once you do the needful, our team will get back to you with an update soon.^AR | 2,987,254 | AmazonHelp |
Thu Nov 30 07:24:07 +0000 2017 | User_823673: OD-171-2957972-5490713 This item is not Fitting to my laptop. After discussing with CSR over phone that return will be done will receive refund,booked new product, CSR tells only replacement What is going on? Please create return pick up and refund. Verify my call det
AmazonHelp: Please don’t provide your order details as we consider them to be personal information. Our page is visible to the public. 2/2^SC
AmazonHelp: Apologies for any misunderstanding. We'll not be able to check your information on Twitter. Please share your details here: - https://t.co/beaaDm0muc. We will get back to once we have your details. 1/2^SC | 2,987,256 | AmazonHelp |
Thu Nov 30 07:44:13 +0000 2017 | User_823674: Why have you lied to me @115821.... First you take several days to ship this out, then you charge me twice over a single order and now this? Why have you done this to me I've been a loyal Amazon customer since 2013.... https://t.co/1SYAuBKEIl
AmazonHelp: Can I ask, what was the original delivery date given to you on the confirmation email you received when you placed this order please?^GA | 2,987,259 | AmazonHelp |
Thu Nov 30 07:40:56 +0000 2017 | User_139821: What about the ONEPLUS 5T quiz results?
AmazonHelp: The results for the quiz will be published by the end of the day on our page. Stay tuned! ^HR | 2,987,261 | AmazonHelp |
Thu Nov 30 07:22:03 +0000 2017 | User_823675: merci d’avoir livré mon colis “en lieu sûr”... #plusderespect #troll #qualitedeservice #amazonlogistics https://t.co/fULzsWFqA3
AmazonHelp: Bonjour Thibaud, je suis désolée pour l'incident de livraison. Quel est le transporteur en charge de la livraison SVP ? ^SM
User_823675: Le transporteur c’est... #AmazonLogistics “livré à un résident”
AmazonHelp: Afin que je puisse remonter cela au service concerné, veuillez remplir le formulaire suivant depuis un PC : https://t.co/HtUowg2UGX
^ARC | 2,987,265 | AmazonHelp |
Thu Nov 30 07:38:40 +0000 2017 | User_130731: Livraison prévue aujourd'hui à Strasbourg mais le colis est Lauwin-Plan dans le Hauts-de-France. Ils sont fort chez @120533 :)
AmazonHelp: Bonjour, nous venons de répondre à votre autre tweet. ^FA
User_130731: Je vous ai également répondu | 2,987,268 | AmazonHelp |
Thu Nov 30 07:32:10 +0000 2017 | User_119625: It’s the 50s, your husband just left you, life’s a wreck… But then you find your true calling, and it’s simply marvelous! 💃🎙️ Watch The Marvelous Mrs. Maisel https://t.co/0KBesWxgO8. @3643 #MrsMaisel https://t.co/trpqgQuxGE
User_509585: @3643 You should provide Hindi audio too.
AmazonHelp: We'll have your comments forwarded to my teams internally so that we can have a review on this. ^VM | 2,987,271 | AmazonHelp |
Thu Nov 30 07:16:22 +0000 2017 | User_823676: @8623 @106313 @115821 Order # 404-7515535-6833945 organic Gobi Berries order placed on 14Nov but expected delivery date given by Amazon India is 04Dec More than 20 days to process this order is not acceptable Amazon India to explain for the delay
AmazonHelp: Please don’t provide your order details as we consider them to be personal info. Our page is visible to public. 2/2 ^AH
AmazonHelp: I understand your concern regarding the delivery date. However, estimated delivery date depends on the respective region's logistics support. I request you to wait until the mentioned time frame and you would be receiving your order. 1/2 ^AH | 2,987,273 | AmazonHelp |
Thu Nov 30 07:28:17 +0000 2017 | User_823677: Hey @115821, If a customer emails with two questions and your customer service rep fails to answer either of them and shows zero understanding of the issue, maybe they are in the wrong department.
AmazonHelp: Apologies for the poor experience, Laura. Without posting account information can you tell us the issue? We'll be glad to help!^CN
User_823677: I am chatting with someone now on Amazon. I will reach back out to you if I can't get this resolved.
AmazonHelp: Great, we will await your response. ^CR
User_823677: I think the issue is resolved. Prime was accidentally activated via Amazon Video on the Wii when we already have Prime on a separate credit card. I wanted it taken off and the email did not take it off & did not answer my question about using it on the Wii. Chat was better. | 2,987,279 | AmazonHelp |
Thu Nov 30 07:08:44 +0000 2017 | User_823678: sare giveaway ke winners kaha announce kiye jate hai plzz bataiye
AmazonHelp: Please read the t&c of the quiz to know all the information you want about the winner's selection and process. ^VM | 2,987,281 | AmazonHelp |
Tue Nov 21 22:39:39 +0000 2017 | User_823679: why is it whenever a new iphone gets launched, old models suddenly appear to require ‘updates’ all the times, which actuallyslow the phone, add in glitches that didn’t exist before and drain the batteries? #deliberateploytomakeyouupgrade
AppleSupport: Thanks for reaching out. We know how important it is for your iPhone to perform as expected and we're happy to help. To start, please DM us with the model of iPhone you're using and the country where you're located. We look forward to working with you. https://t.co/GDrqU22YpT | 2,987,283 | AppleSupport |
Tue Nov 28 17:52:14 +0000 2017 | User_823680: PECHAM マウスパッド FPSゲーム向けゲーミング マウスマット 大型 防水 780 X 300 X 3mm (ブラック) PECHAM https://t.co/rLh5nCKkWy @116313さんから
User_823680: これ届いたんだけどクッソ良い 買ってよかった
AmazonHelp: お買い求めいただき、ありがとうございます! RI | 2,987,286 | AmazonHelp |
Thu Nov 30 07:26:48 +0000 2017 | User_823681: 私知らん間にあまぞんぷらいむの会員だったんだけどどういうことだろうか…手続きした覚えが全くないのだが…こわ…
AmazonHelp: (2/2) 意図しない更新とのことではございますが、よろしければこちらのヘルプページもご参照いただき、特典をご活用いただけたら幸いです。https://t.co/FJh7vAncqv なお、年会費請求後特典のご利用がなければキャンセル・返金も可能です。https://t.co/JrKFIybs6n RI
AmazonHelp: (1/2) 以前無料体験で、お急ぎ便などプライム特典をご利用になったことはございませんか?お申し込み時にメールでその旨お知らせしております。メッセージセンターよりご確認ください。https://t.co/V95RkdSY3j 自動更新 設定を変更されない場合、無料体験期間終了後本会員に移行します。RI | 2,987,288 | AmazonHelp |
Thu Nov 30 07:16:41 +0000 2017 | User_823682: #lgq6appquiz result plz ?
AmazonHelp: Once the winners are announced you would be able to check it here: https://t.co/ICRkX2fNTQ. ^AH | 2,987,291 | AmazonHelp |
Tue Nov 21 21:03:05 +0000 2017 | User_823683: Hello Apple people is there a setting that makes your phone pick 4G/mobile date over a WiFi connection, because mine constantly wants to be mobile unless I turn mobile data off
User_823683: Also like wtf is this? Connected but then not using it ? https://t.co/TbMctvZ9eg
User_823683: And then this too @AppleSupport https://t.co/WHFr9HIIJQ | 2,987,296 | |
Tue Nov 21 22:07:58 +0000 2017 | User_823684: Before installing iOS 11 on my @115858 iPhone, I could get a full day's use without recharging. Now I need to recharge twice a day. What gives?
AppleSupport: We know how essential it is to maximize battery life. Let's work together to make sure you get the most out of your battery. What's the iPhone model and exact version of iOS 11 you are running? Can you DM us how long your battery lasts on a full charge? https://t.co/GDrqU2kzhr | 2,987,298 | AppleSupport |
Tue Nov 21 22:10:42 +0000 2017 | User_823685: Travelled over an hour to @115858 Store to get repairs on a £1000 #iPhoneX only to be told too busy and to come back another day @AppleSupport disgraceful way to treat customers.
AppleSupport: We want you to be able to enjoy both your visits to the Apple Store and your new iPhone. Are you seeing issues that we may be able to help with here? We can also help schedule a Genius Bar appointment or look at other service options. Send us a DM to get started. https://t.co/GDrqU2kzhr | 2,987,300 | AppleSupport |
Tue Nov 21 22:16:03 +0000 2017 | User_823686: Today I walked into @ChipotleTweets to order my Chorizo Burrito, come to find out, they DON'T SELL CHORIZO ANYMORE! #HeartBreaker #BringBackChorizo
ChipotleTweets: Sorry for the surprise. Did you try barbacoa instead? It's delish. -AC
User_823686: I'll try it next time, thanks for the suggestion 🤙🏼 | 2,987,303 | ChipotleTweets |
Tue Nov 21 22:34:35 +0000 2017 | User_252442: I’ve got 20 packages that need to go to same address. When I do label on worldship and put number of packages as 20.. Will the same label be printed 20 times or will they all have a different tracking no? How will I be able to track each individual package?
UPSHelp: Each package should have its own tracking number to make a difference about what arrives and what doesn't. Please refer back to the UPS Store for questions on the pickup information their local store as we are outside of the UK. ^MC https://t.co/wKJHDXWGRQ | 2,987,305 | UPSHelp |
Tue Nov 21 22:27:34 +0000 2017 | User_823687: Just wondering why you offer better deals to new customers vs. a 5 year loyal existing customer wanting to bring family members over to your service...
sprintcare: Hope you’re doing well today. We have great deals 4 new and existing costumers. You can take a look at your options by signing in 2 your https://t.co/0qT1rLBLtN account, there u can find deals designed just for u. We can also review your account and let u know. Please DM us. - AP | 2,987,307 | sprintcare |
Tue Nov 21 22:25:09 +0000 2017 | User_813843: y’all need to send me my phone already and not have me wait another couple weeks for the X 😤
sprintcare: We do our best to work first-in-first-out for order processing, but each order has 2 pass a series of steps before it can be shipped. Sometimes an order will take longer at a certain step than another. For more details visit https://t.co/RO6YXh71ij . - AP | 2,987,309 | sprintcare |
Tue Nov 21 21:56:13 +0000 2017 | User_823688: [TYPE YOUR QUESTION HEREplease help...........ptinter/scanner.neither will work????????????] #hppsdr #ijkhelp
User_823688: I do not know how to use this..tweet.can you chat with me
HPSupport: Hi Sharon! Thanks for your Tweet
I'd like to help.
Are you able to make a Copy directly from the Printer?
Please click the Link to send me a Direct Message with Printer Model and Operating System installed on your computer and I'll look into it https://t.co/N4mKcbyEKG. ^Kart | 2,987,312 | HPSupport |
Tue Nov 21 21:44:42 +0000 2017 | User_823689: [Office Jet 1540 would not scan; ran Print and Scan Dr......ran through scan Dr. and got a OK and tried to run test print....could not find printer.....multiple tries. BTW, prints fine] #hppsdr #ijkhelp
HPSupport: Hey Norm, Thanks for reaching out. I would love to help! Keep a document in the scanner bed and copy. Let me know if this prints. This is just to check the functionality of the scanner. Send us a direct message by clicking below. Cheers ^Mat https://t.co/a2xkfCrUG1 | 2,987,314 | HPSupport |
Tue Nov 21 21:49:25 +0000 2017 | User_823691: the changes in #NetNeutrality & all the press about is are just slight of hand. The real problem is the 11th hours #cbrs change in policy by deepstate. @ATT is the big winner there. https://t.co/NLqSCbJl4Z
User_823690: @ATT Right. It was never really neutral:
1-People always bought the speed level they could afford given their distance from central offices.
2-Businesses always paid for the server bandwidth and speed they could afford via suppliers. Some use suppliers outside of their jurisdiction.
ATT: How are you doing? Thank you for contacting the AT&T social media team. We are here to help you. Can you tell us what issue you want us to resolve for you today? ^WaleA.
User_823690: Thank you for your response. The public is confused about politics VS common business practices. There is an information gap telcos should fill to prevent political disinformation. Smaller businesses reselling telco products and services do not have the resources to do this. | 2,987,318 | ATT |
Thu Nov 30 07:26:17 +0000 2017 | User_659192: is being so unprofessional right now.
AmericanAir: How can we help Daliyah? Meet us in DM with your record locator and more info. | 2,987,320 | AmericanAir |
Thu Nov 30 06:42:53 +0000 2017 | User_439018: Yo @AmericanAir - that was the worst flight ever. This dude sitting behind me yelled at me, threatened me, and literally punched my seat when i tried to lower my seat back — so i sat there uncomfortable while he stared at me the whole flight.. | 2,987,323 | |
Tue Nov 21 22:04:31 +0000 2017 | User_464889: can y’all get back to me. I’m trying to call a uber. Lol
Uber_Support: We just sent you a DM. Please check your messages. | 2,987,327 | Uber_Support |
Tue Nov 21 11:40:59 +0000 2017 | User_370600: please sort out the eBay sellers listings in uk, missing various postage options, but the main issue is selecting global shipping option and it’s not changing, have buyers saying they can’t buy because it hasn’t changed in the listing .
AskeBay: As long as it's offered it should calculate automatically unless it's a specific country you had blocked. Have you checked your seller requirements in case some buyers are restricted there? Let us know and DM the details if you need! We'll look into it. ^D | 2,987,329 | AskeBay |
Tue Nov 21 11:39:53 +0000 2017 | User_823692: My account was suspended an hour after I created it and I dont know why, pls help 🤔
AskeBay: We understand how that could be concerning! Since this is an account specific issue, please DM us the full name, email address, and zip code on your account. We’ll see what’s going on! ^BK | 2,987,331 | AskeBay |
Tue Nov 21 09:58:58 +0000 2017 | User_162006: just asked me to confirm my phone number by SMS immediately after I signed in using my phone number and a 2-factor code by SMS.
AskeBay: Thanks for letting us know that happened! We don’t mean to be repetitive, security is incredibly important to us. We’ll look into the details on why this happened if you’d please DM us your user ID. Thank you! ^LL https://t.co/KlP3BGwAaZ | 2,987,333 | AskeBay |
Mon Oct 30 19:16:39 +0000 2017 | User_823693: #JusticeLeague @ATT SHV ❤️ https://t.co/GSz5sguFqu
ATT: Glad to have you! It's a team effort! https://t.co/dq25jYhr4T | 2,987,335 | ATT |
Tue Oct 31 15:17:24 +0000 2017 | User_475064: The store told me I had to buy something in order to get a Justice League poster. Everywhere I read on,one said they were free.
ATT: Oh no, Al. If you can please send us a DM with the store you visited, we'd like to help get to the bottom of this.
User_475064: It’s ok. Thank you. I don’t want anyone to get in trouble. I went to another store and they gave them to me. I appreciate it. | 2,987,338 | ATT |
Tue Nov 21 23:10:03 +0000 2017 | User_780663: Overnight by 2 PM means “2 days and we don’t know where your parcel is.” To @115817
UPSHelp: - We apologize that there has been a delay in your shipment. Can you please DM us your tracing number, full address, and phone number. We can then research what may be happening with your shipment. - ^DC https://t.co/wKJHDYehJo | 2,987,340 | UPSHelp |
Tue Nov 21 23:01:05 +0000 2017 | User_823694: Shocking service from UPS Ireland AGAIN! If you're computer system automatically prints a truncated address label you would think they would contact customer or Amazon to clarify. No just send out for delivery to knowhere day after day after day.... | 2,987,342 | |
Tue Nov 21 22:59:07 +0000 2017 | User_823695: So UPS dropped off a package today with the box ripped open and all the merchandise inside it covered with dirt..Better be glad I wasnt here
UPSHelp: -I apologize that your package was delivered that condition. Can you please DM us your tracking number, full address, and phone number. We would be glad to look into concern. Was there any damage to shipment product? ^DC https://t.co/wKJHDYehJo | 2,987,345 | UPSHelp |
Tue Nov 21 23:08:42 +0000 2017 | User_153271: for some reason there’s a “delivery address change request” on my tracking. I did NOT request any change.
UPSHelp: Please DM us your tracking number, complete address and phone number so we can look into this. ^AC https://t.co/wKJHDXWGRQ | 2,987,347 | UPSHelp |
Tue Nov 21 22:42:25 +0000 2017 | User_823696: Update: it’s been 4 hours and I have given up on life.
@115817 https://t.co/1xGgdyWOO9
UPSHelp: - I'm sorry your phone has not arrived yet. I do see from the screenshot it's out for delivery. We can deliver as late as 8:00 pm local time depending on drivers package volume. Should you need further assistance please DM us directly. ^DC https://t.co/wKJHDXWGRQ | 2,987,349 | UPSHelp |
Tue Nov 21 18:37:54 +0000 2017 | User_299923: sent you a tweet in the morning, tried phoning also...bloody useless!
AskPayPal: Hey there, sorry for the delay! There are a lot of messages to go through, which is why we may take awhile to respond. If you could please send us a DM with your PayPal email address and any additional details on the situation, then we'll be able to ass... https://t.co/6kY37BG0YZ | 2,987,351 | AskPayPal |
Thu Nov 30 06:38:20 +0000 2017 | User_823697: Please @AmericanAir don't cancel my flight home for Christmas!
AmericanAir: We're doing everything in our power to avoid cancellations. You can sign up for notifications here: https://t.co/h88H9iXqqT | 2,987,353 | AmericanAir |