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MANAGEMENT CONSULTANT Summary Human capital manager and operations strategist who works with cross-functional teams to translate organizational values and objectives into actions that drive impacts in local and cross-cultural contexts. Highlights Training and development Personnel records maintenance New hire orientation Exceptional interpersonal skills Innovative Cross-Cultural Mediation expertise Consensus building techniques Process improvement strategies Multi-site operations Systems implementation Flexible Self-motivated Market research and analysis Customer-oriented Strategic thinker Schedule management Problem resolution Deadline-oriented Interviewing expertise Performance management strategies Manager coaching and training Event management Strategic planning Global and strategic sourcProject management Leadership/communication skills Product development Business operations organization ing NegotiationsProcedure development Analytical Team building Cost reduction and containment Staff motivation Group behavior and dynamics Outreach programming specialist Exceptional problem solver Articulate and well-spoken Time management Meticulous attention to detail Works well under pressure Accomplishments Process Improvement Oversaw implementation of new phone system which resulted in more cost-effective service. Data Organization Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions. Training Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results. Project Management: Initiated [project] which resulted in [positive outcome]. Human Resources: Spearheaded new [program] program which increased retention. Operations Management: Managed [operation]. Handled all functions related to [program]. Staff Development: Launched well-received program of professional development courses for all staff. Mentored and coached employees resulting in a 12% increase in productivity. Spearheaded an employee engagement program, resulting in a [ ]% decrease in annual employee turnover.Streamlined the branch operations, resulting in a [ ]% reduction in operating budget.Boosted customer satisfaction ratings by [ ]% in under [ ] months. Experience Management Consultant 06/2014 to 09/2014 Company Name City , State Developed growth plans by identifying key clients, key targets and priority service lines.Generated business development awareness by implementing in-depth sales and marketing training programs.Identified key growth opportunities for the business through [ ].Offered feedback to executive-level management on the effectiveness of strategies, selling programs and initiatives.Directed strategic initiatives to achieve [organizational objective].Developed organizational change management strategies. Identified process boundaries and determined opportunities to automate processes and functions.Boosted company efficiency and customer satisfaction by streamlining processes deemed inefficient.Conducted activity-based analysis of business processes and made recommendations based on the findings.Documented process flows and developed requirements for functional improvements and enhancements.Tracked, analyzed and interpreted trends in [ ] data.Developed metrics used to determine inefficiencies and areas for improvement.Developed organizational change management strategies. Engagement and Operations Coordinator 05/2014 to Current Company Name City , State Directly managed multi-million co-operative budgets supporting global GTM strategy.Identified strategic partnerships and gathered market information to gain a competitive advantage.Generated over $2 million per year in revenues resulting from large-scale direct marketing campaign.Managed projects and served as primary liaison between client and multiple internal groups to ensure clarity of goals and quality and adherence to deadlines.Identified "bottlenecks" and implemented new and improved processes and policies.Led cross-functional teams to analyze and understand the operational impacts and opportunities of technology changes.Developed metrics used to determine inefficiencies and areas for improvement.Tracked, analyzed and interpreted trends in [ ] data.Documented process flows and developed requirements for functional improvements and enhancements.Conducted activity-based analysis of business processes and made recommendations based on the findings.Boosted company efficiency and customer satisfaction by streamlining processes deemed inefficient.Elicited stakeholder feedback and input through interviews and surveys.Defined the scope and goal of new projects, including [ ].Coordinated all department functions for team of [ ] employees.Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Accountable for [business area] including overall customer satisfaction.Managed team of [number] of professionals.Spearheaded cross-functional initiative to achieve [objective].Strengthened company's business by leading implementation of [project].Created organizational flow charts and career path reports to evaluate employee compensation information.Designed the employee performance evaluation process and merit program.Created and implemented the exit and interview program process.Created and modified job descriptions within all departments.Worked with senior-level management to create fair and consistent HR policies and procedures.Monitored [ ] project budgets each [ ].Monitored project schedules for [ ] projects at a time.Developed and shared best practices across the company, including [ ].Oversaw the development and launch of [ ].Identified inefficiencies and made recommendations for process improvements.Optimized the overall customer experience through [ ]. President Current Company Name City , State Accountable for [business area] including overall customer satisfaction.Captured 55%+ market share with new product quickly brought to market.Managed team of [number] of professionals.Spearheaded cross-functional initiative to achieve [objective].Strengthened company's business by leading implementation of [project].Built innovative production processes from scratch for a cutting-edge [ ] product.Formulated a comprehensive business plan complete with clear and actionable sales goals and targets.Hired and trained [ ] new employees, which increased the size of the staff by [ ]%.Tracked and evaluated staff performance, and handled all promotions and terminations.Analyzed client requirements, created a business plan and drove strategy development.Identified key growth opportunities for the business through [ ].Managed the day-to-day tactical and long-term strategic activities within the business.Presented company goals and objectives to new principals.Established knowledge-sharing processes for [ ] associates throughout the organization.Coached and mentored [ ] staff members by offering constructive feedback and taking interest in their long-term career growth. Resident Advisor 03/2011 to 05/2012 Company Name City , State Facilitated a weekly discussion group about relationship issues for men and women.Pursued ongoing education and training opportunities to further develop professional skills.Cultivated positive relationships with other mental health professionals, programs and associations.Planned and ran [ ], an outreach event targeted at [ ].Communicated with local agencies, schools, churches, courts and employers regarding client involvement and attendance in programs. Education Bachelor of Arts : Psychology 2014 Biola University City , State , United States of America Minor in International Development Coursework in Business Management Affiliations Gates Millennium Scholarship Alumni Network Biola Provost Advisory Committee
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CONSULTANT
| 1,216 |
DESIGNER STYLIST Summary High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently. Highlights Reliable and punctual Cash handling accuracy Organized Time management Detail-oriented Strong communication skills Flexible schedule POS systems Energetic self-starter Excellent communication skills Experience 02/2014 to 11/2014 Designer Stylist Company Name － City , State Cut, trimmed and shaped hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles Scheduled client appointments Eyelash extensions Utilized bleach, dye, or tint hair, using applicator or brush Shampooed, rinsed, conditioned and dried hair according to state regulations Demonstrate and sell hair care products and cosmetics Used cash register, in charge of daily total sales, and answered phone. Helped customers select products that best fit their personal needs. Processed an average of 30 transactions each day in a timely manner. Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Consulted with customers on the latest styles and trends.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback. 12/2012 to 11/2013 Stylist and Receptionist Company Name － City , State Cut, trimmed and shaped hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles Scheduled client appointments Eyelash extensions Utilized bleach, dye, or tint hair, using applicator or brush Shampooed, rinsed, conditioned and dried hair according to state regulations Demonstrate and sell hair care products and cosmetics Used cash register, in charge of daily total sales, and answered phone. Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Operated a cash register to process cash, check and credit card transactions.Administered all point of sale opening and closing procedures.Explained information about the quality, value and style of products to Influence customer buying decisions. 07/2012 to 09/2012 Stylist Company Name － City , State Cut, trimmed and shaped hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles Scheduled client appointments Men's Haircut Utilized bleach, dye, or tint hair, using applicator or brush Shampooed, rinsed, conditioned and dried hair according to state regulations Demonstrate and sell hair care products and cosmetics. Administered all point of sale opening and closing procedures.Guided customers in choosing items that reflected personal style and shape. 01/2011 to 01/2012 Student Stylist Company Name － City , State Cut, trimmed and shaped hair or hairpieces, based on customers' instructions, hair type and facial features, using clippers, scissors, trimmers and razors Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles Scheduled client appointments Utilized bleach, dye, or tint hair, using applicator or brush Shampooed, rinsed, conditioned and dried hair according to state regulations Demonstrate and sell hair care products and cosmetics. Explained information about the quality, value and style of products to Influence customer buying decisions.Guided customers in choosing items that reflected personal style and shape. Education 2012 Cosmetology License : Licensed Cosmetologist Marinello's School of Beauty － City , State , USA Licensed Cosmetologist Glendale, CA State of California Barbering and Cosmetology: KK538342 2010 High School Diploma : High School Eleanor Roosevelt High School － City , State , USA Skills Profound ability to address customer concerns, demonstrating empathy while consistently moving the customer towards commitment. Proved ability to be persistence, overcome obstacles, and consistently strives to improve skills and achieve goals. Uncommon ability to organize and control job responsibilities, particularly the accuracy and productivity related to work flow. In-depth ability to multi-task and manage multiple projects in fast paced environment. Uncommon detail oriented with excellent problem solving and follow-up skills. Strong interpersonal skills; remarkable ability to achieve results through team leadership. Excellent time management skill - knowing how long a subject will take to be made-up and working quickly and accurately in time-pressured conditions. cash register, POS system, answering phone
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DESIGNER
| 167 |
MANAGER FIELD Professional Overview Service focused and strong knowledge of healthcare management, client services, healthcare systems, management, Social Security, DFCS and various other platforms and services. Core Qualifications Microsoft Office Suite ( Excel,Word and Powerpoint) Knowledgeable in various healthcare information systems to include( Meditech, EMR, Mckesson/Stars, Artiva ,Onbase and Host). Licensed Navigator # 2984352 Affordable Care Act Certified Knowledeable in CPT Coding Knowledgeable in ICD-10 Education B.S : Sociology , June 1995 Albany State College Sociology Experience Manager Field January 2014 to January 2016 Company Name － City , State Responsible for providing high quality client focused service and leadership direction to internal and external operations. Provided smooth and efficient operations of all facets of the hospital-patient-Change Healthcare partnership. In accordance with established policy and Federal/State rules and regulations. Supervised 6 employees and provided comprehensive and detailed training needed to complete assignments. Served as Quality Assurance Specialist to ensure that each application completed was correct. Completed yearly performance Evaluations, monitored leave and punctuality for employees. Met all yearly goals at 95% for district and exceeded in some areas by 3%. Trustworthy and committed to superior customer service. Confident in interactions with individuals at all levels. Assisted with billed accounts and approval rate for revenue. Healthcare Representative January 2002 to January 2014 Company Name － City , State Interviewed clients in a hospital setting/or home visits to assist with obtaining maximum coverage for Federal( SSI/ SSA Disability) and State Medicaid benefits. Traveled to several different hospitals throughout district in order to meet client needs. Acted as an Advocate for patients and families in the capacity to Federal and State agency. Worked effectively with all hospital staff to give exemplified customer service. Adhered to company and legal standards regarding Protected Health Insurance(PHI), Personal Identifiable Information(PII) and Health Insurance Portability Accountability Act (HIPPA). Maintained and documented status of applications and clients via hospital system and Change Healthcare. Met goals as assigned by Change Healthcare yearly. Case Manager January 1996 to January 2002 Company Name － City , State Under general supervision provided the following: Determined eligibility and manageed on-going cases, intakes or renewals for eligibility programs. Processed applications and/or reviews using appropriate criteria and policies consistently and according to established guidelines. Recorded and evaluated personal and financial data obtained from individuals. Keyed in a high volume of data using standard office hardware and software. Performed other professional responsibilities as assigned by supervisor. Exceeded/ Met all performance goals monthly as well as yearly. Skills agency, benefits, hardware, CPT Coding, client, clients, customer service, direction, financial, ICD-10, information systems, Insurance, leadership, legal, Meditech, Excel, Microsoft Office Suite, office, Powerpoint, Word, Navigator, policies, quality, Quality Assurance, SSI, supervisor, supervision
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HEALTHCARE
| 730 |
DIRECTOR OF FINANCE Skills Leadership/communication skills Business operations organization Budgeting expertise Administrative Skills Account Management Project management Product development Client account management Self-motivated Customer-oriented Work History Company Name Company Name Experience Director of Finance Jan 2017 to Current Company Name － City , State I am responsible for the direction of the Finance Division of HSC Shared Services. I currently supervise a team of three supervisors and six accountants. Unit Business Manager - Intermediate Oct 2011 to Feb 2017 Company Name － City , State responsible for managing the business operations of the department, coordinating the flow of information within the office, facility cores and throughout the membership. acted as office manager, coordinating the work of secretarial and clerical support staff and liaison with other University departments, including Personnel, Affirmative Action, Payroll, Purchasing, and Physical Plant. maintained expenditures, prepared financial records, operating budgets and approved payments. I interviewed, hired, trained, and directed clerical support staff. I worked directly in the development of grant and contract proposals. Unit Business Manager Apr 2010 to Sep 2010 Company Name － City , State I processed payroll records, maintained employee leave records, entered purchase requisitions for equipment and supplies, and reallocated procurement card expenditures. I arranged travel itineraries for the Center Director as well as for guest speakers, Internal and External Advisory Board members and small grant awardees. I prepared reimbursements and honorarium payments, agendas and minutes for various Center meetings, provided tier one computer technology support, maintained software and hardware records, composed routine correspondence and formatted manuscripts and publications in accordance with the editors preferred style. Program Assistant Senior Oct 2007 to Apr 2010 Company Name － City , State I assisted the Center Director by arranging meetings, booking travel, submitting travel reimbursements, coordinating his calendar, answering telephone calls, composing routine correspondence and formatting manuscripts and publications in accordance with the editors preferred style. I provided support to the Center by processing hourly payroll records, maintaining employee leave records, entering purchase requisitions for equipment and supplies, reallocating procurement card expenditures, opening/sorting mail, copying materials, answering/routing telephone calls, arranging travel itineraries for guest speakers, preparing reimbursements and honorarium payments, preparing agendas and minutes for various Center meetings, providing tier one computer technology support, maintaining software and hardware records, and other duties as required by the staff and/or Center members. Service Delivery Coordinator Jan 2006 to Jan 2007 Company Name － City , State I was originally hired in the Centralized Order Entry (COE) department entering new orders or changes to the existing business customer's internetand telephone services. I was also responsible for training new employees to that department. When the company reorganized, the COE department dissolved. I transferred to the billing department. In the billing department, I worked directly with the customers to answer their questions and/or to resolve their complaints. Teacher/Teacher's Aid Jan 2004 to Jan 2007 Company Name － City , State Telephone: (814) 274-4877. I taught Microsoft Office products, such as Excel, Word, Access, Outlook, and Windows, Wilton Cake Decorating and other Adult Education Classes. Secretary/Owner Jan 2000 to Jan 2008 Company Name － City , State I was responsible for receiving and tracking all accounts receivable, accounts payable, all financial reports and taxes using Quick Books Computer Software. I was also responsible for contracting for necessary services and repairs, customer relations, and all managerial paperwork aspects of this business. Owner/Operator Jan 1997 to Jan 2004 Company Name － City , State I was responsible for all aspects of the daily operations of this business. I set up the computer system and maintained all records on Quick Books software. I was also responsible for ordering, maintaining and merchandising inventory, deposits, customer relations, employee scheduling, payroll, all financial aspects including financial reports and taxes. Secretary/State Network Liaison Jan 1996 to Jan 1997 Company Name － City , State I was responsible for secretarial duties including docketing court cases, filing, receiving telephone calls, client correspondence and client relations. I was appointed liaison for setting up the county- wide computers for their new state wide computer system. Secretary Jan 1991 to Jan 1996 Company Name － City , State I was responsible for ordering and maintaining all inventory supply levels, tracking employee benefit time, scheduling business appointments, receiving telephone calls, issuing personnel reports, and general secretarial duties. Executive Secretary Jan 1990 to Jan 1991 Company Name － City , State I was responsible for all billing and tracking of accounts receivable, scheduling business appointments, setting up and maintaining all office computers, all office correspondence, designing and implementing all promotional materials, microfilming and maintaining organization of all office documents, payroll and accounts payable functions. Education and Training Basic Business Courses, Accounting I & II, French I & II, College Prep English June 1988 Liberty High School － City , State Computer Technology and Accounting September 1990 West Virginia Business College Organizational Leadership & learning Leadership & Organizational Development May 2017 University of Louisville Organizational Leadership & learning Leadership & Organizational Development - Cum Laude Master's Degree , Higher Education Administration 2018 University of Louisville Higher Education Administration Skills Accounting I, Accounting, accounts payable, accounts receivable, Basic, billing, budgets, business operations, clerical, hardware, copying, client, client relations, customer relations, designing, direction, English, filing, Finance, financial, financial reports, French I, inventory, Director, sorting mail, managerial, managing, materials, meetings, merchandising, Access, Excel, office, Microsoft Office products, Outlook, Windows, Word, office manager, Order Entry, Payroll, Personnel, procurement, promotional materials, proposals, publications, purchase requisitions, Purchasing, Quick Books, receiving, repairs, routing, scheduling, secretarial, taxes, Telephone, arranging travel
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FINANCE
| 1,556 |
HR MANAGER/GENERALIST Summary Background of progressively responsible Human Resources experience in union and non-union, ISO and FDA regulated manufacturing environments Knowledge of State and Federal employment laws Ability to work effectively with all levels of employees and management, maintaining integrity, professionalism and confidentiality Ability to develop positive working relationships with TPAs, benefit service providers, recruiting firms and vendors Proficient in Excel, Word, Powerpoint; experience with Ceridian HRIS, Paychex and ADP payroll systems Experience HR Manager/Generalist 02/2012 to Current Company Name City , State responsible for day to day HR functions for leading manufacturer of cryogenic reciprocating and centrifugal pumps and turbo-expanders with approximately 200 employees Preparation of weekly payroll for submission to Corporate Payroll Department Implement successful recruiting efforts to support company growth in engineering and operations departments; new hire orientation; tracking and monitoring of temporary and contract to hire labor Prepare and manage personnel transactions such as new hires, terminations, etc. Provide assistance to management in handling employee relations issues Conduct wage surveys to determine competitive wage rates for recruiting; write and update job descriptions; update and maintain org charts Monthly management reporting on HR metrics Active member of safety committee, implementing safety programs and facilitating training; Wellness Program Coordinator. HR Manager 07/2008 to 02/2012 Company Name City , State responsible for all day to day HR functions for medical device manufacturer with approximately 50 employees located at Corporate headquarters in Lake Forest and 14 service employees located in Texas: Administer and manage the medical, dental, vision, 401(k), flexible spending, life, LTD, workers compensation and liability insurance plans; coordinate renewals and open enrollments; reconcile monthly billings; gather and prepare information for annual benefit audits Administer and manage all personnel transactions such as new hires, promotions, transfers, FMLA/CFRA leaves of absence, time off, performance reviews, counseling, coaching, disciplinary actions and terminations Process and manage by-weekly payroll using Paychex and ADP payroll systems Provide guidance and counsel to management in handling all employee relations issues including coaching and investigation; communicate policies, procedures and benefits to employees in effective and timely manner Ensure Company is in compliance with all federal and state labor laws; chair safety committee; implement safety programs and facilitate training Develop and implement successful recruiting strategies to ensure optimal staffing to support the business; post internet job openings, work with recruiting firms, conduct interviews and pre-employment reference and background checks and employment verifications; new hire orientation; tracking/monitoring of temporary and contract to hire labor Prepare and update policies and procedures necessary for compliance with all current labor law issues, including employee forms and the employee handbook and safety manual Conduct wage survey to determine competitive wage rates; assist managers with preparation and review of annual performance evaluations; write and update job descriptions. Sr HR Representative 05/1985 to 07/2008 Company Name City , State Responsible for a wide variety of both day to day and project-oriented HR functions for a unionized power supply manufacturing company with an employee population that ranged from 150 to over 700. Company experience cycles of tremendous growth and downsizing as well as the transition of all manufacturing operations out of state. Prepare annual salary proposal and administer the approved plan; participate in salary surveys and use results to benchmark company's wages to the industry, maintain job descriptions and organizational charts, implement salary increases in compliance with approved salary plan and bargaining unit agreement Administer employee benefit programs; analyze current benefits programs and research and recommend alternatives,communicate program features, coordinate open enrollment activity, maintain records and billing, track benefit costs, administer and track COBRA Process requests for hourly and salaried and salaried retirement plans; compute monthly benefit for Union hourly retirement plan; work with Corporate pension office to coordinate benefits for salaried plan; coordinate enrollment and participant payment for retiree medical plan Prepare annual Affirmative Action Plan and required EEO reports Maintain employment, job, compensation, benefit, training and attendance records for all employees using Ceridian Payroll/HRIS system. Participated in periodic payroll/HR conversions Develop and prepare monthly and annual manpower, benefits, turnover, salary and other requested reports for management; track hourly attendance for compliance to overtime, attendance and awards programs Implementation of corporate policy and adherence to bargaining unit contract; participated in contract negotiations, providing assistance to division management, Corporate HR and Labor Attorney LOA and COBRA management administration Safety, security, workers compensation, employee relations, recruitment, facility management. Education Master of Science Degree : Industrial Psychology Continuing education and training on an on-going basis in employment related subjects, OSHA 10-hour training, Wellness Program coordination, PHR designation Industrial Psychology Bachelor of Arts Degree : Psychology Psychology Skills ADP payroll, Attorney, benefits, billing, billings, Ceridian, charts, coaching, competitive, contract negotiations, counseling, employee relations, features, forms, HRIS, HR, insurance, law, management reporting, office, organizational, Payroll, performance reviews, personnel, policies, power supply, proposal, recruiting, recruitment, research, Safety, staffing, vision
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HR
| 26 |
ENGLISH LANGUAGE ARTS TEACHER Summary Experienced educator who over the past 13 years employed a broad range of techniques and
teaching strategies to retain student interest, differentiate instruction, and maximize individual
learning by gaining immediate feedback through data analysis with use of instructional management systems and best practices. Accomplishments Rated as "highly effective" in the category of Collegiality and Professionalism in 2013-2014
Recognized by the Florida Department of Education as a High Impact Teacher in 2014-15 / 2015-16
Received a 4.0 student growth rating in 2015-2016
Awarded OCPS Foundation Grant in 2015-2016
Selected to create mini benchmarks for the county ELA department using Unify - Summer 2016 Chosen as a Mentor for other teachers; completed OCPS Clinical Educator Training
Assessed as "highly effective" with selected Deliberate Practice Elements three of four years
using Marzano's Model of instructional methods Selected to pilot the VIEWpath camera technologies and other evaluation tools using Insight
Advance to improve instructional practices Modeled instruction and hosted campus tours including: OCPS
leaders, Future of Educational Technology Tours (FETC), and Broad Foundation Scholarship
evaluation team (2014) Skills Proficient in Moodle, Sphere 2 (Video Creation) and Google Classroom Implemented - Google docs and forms Used Turning Point technologies - rapid responders Earned over 50 hours of continuing education per calendar year Familiar with concepts of Instructional design Trained on Edgenuity Program Familiar with Canvas, Edmoto, and Blackboard Incorporated imovie, ibooks, Garageband MS Office proficient Utilized Safari Montage Live Analyzed data trends from assessments Worked collaboratively as member of Professional Learning Community (PLC) Developed assessments to adhere to state testing format, functionality and Common Core Standards Experience English Language Arts Teacher 08/2009 to Current Company Name City , State English Language Arts Teacher 08/2007 to 06/2009 Company Name City , State Behavior Specialist Consultant 08/2003 to 06/2007 Company Name City , State Developed individualized behavioral and developmental plans for children with Autism
Spectrum Disorders; Developed behavior modification plans for staff, teachers, parents, and
children Supervised clinical team members with implementation of strategies for behavioral
interventions Managed staff during home and school therapy sessions Provided professional development supervision for support staff Coordinated and collaborated with Psychologists, school officials, insurance providers,
occupational and speech therapists Social Studies Teacher 08/1998 to 06/2001 Company Name City , State Education M.Ed. Technologies Enhanced Learning - Instructional Design 2003 Seton Hill University City , State B.S. Elementary Education 1997 West Virginia University City , State Development and Extra Duties Member of Building Wellness Committee, Chairperson - Corporate 5K, Attendee Professional Learning Communities Conference (PLC - 2013 and 2015), Member - Building Reading Committee (Read and Feed) Attendee - International Society for Technology in Education (ISTE -2014), Tutor - Duke TIP prep program and FAST after school program.
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ARTS
| 2,266 |
FINANCE CONTROLLER Summary Established goals and objectives, developed policies and procedures, recruited and trained staff, initiated and enhanced automated systems. Turned around "problem areas". Ensures compliance with and knowledge of governmental regulations and requirements. Defined and closely monitored short-and long-term goals and objectives for all departments. Excels at interacting with broad populations including senior management, staff, patients, and external auditors. Highly versatile, quickly masters' new roles, responsibilities, technologies, and environments. Initiate and spearheaded a special project resulting in measurable revenue growth; diffuses difficult situations with tact and ease. Skills Leadership/communication skills Product development Budgeting expertise Self-motivated Project management Small business development Client account management Customer-oriented Skills Account reconciliation, accounting, administrative, budget preparation, budget, closing, commercial lending, contract negotiations, contracts, Credit, client, delivery, Department of Health, direction, financing, financial, financial controls, financial operation, financial statements, forecasting, funds, general ledger, grants, Human Resources, HR, Director, managing, Mental Health, Office, outlook, organizational, payroll, P.C., personnel, quality, quality assurance, quality control, reporting, research, supervisor, tax planning, annual reports, year-end. Education Bachelor of Science 1996 New york institute of technology City , State , USA MBA : Finance 1998 New york institute of technology City , State , USA Experience Finance Controller 08/2010 to 09/2017 Company Name City , State Managed team 100 professionals. � Oversees accounting and financial activities � Managed all general ledger activity, reporting systems, GAAP standards� M onitored timely and accurate monthly, quarterly and year-end closing process � Prepared company forecasts and budget � Coordinated, monitored, and supported taxation requirements in compliance with and knowledge of governmental regulations and requirements � Managed and tracked the revenue of invested assets to ensure compliance with company policies and investment guidelines. Administrator 10/2008 to 09/2017 Company Name City , State Manage the 32-person Corporate Practice Group which specializes in the taxation and tax planning for corporations and sole proprietor-ships. Wrote comprehensive practice manual for payroll taxation practice. Analyzes financial statements of major corporations, large domestic and investment companies and broker/dealers to evaluate credit quality for commercial lending decisions. Prepare Credit Approval Summaries on client's financial position in light of current economic conditions and future business outlook. Direct and implementation of financial operation, budget preparation and administration, audit, taxation, monthly closing of books of record, account reconciliation, and journal entry adjustments. Prepares monthly, quarterly, and annual reports summarizing and forecasting business activities and financial position on income and expenses. Develops financial statements, analyzes business trends and daily operating costs. Manager of Finance 02/1997 to 12/2006 Company Name City , State Improved collections through the development of receivables performance measurement system to which project supervisor are held accountable. Upgraded the accounting department including personnel, job descriptions and financial controls to meet the requirements of a growing organization. Assisted external auditors in performing year-end audits. Monitored, reviewed and evaluated budget projections, grants / budget vs. actual day-to-day expenses, and provided advice on budgetary opportunities to address anticipated / projected shortfalls on an ongoing basis. Provided quality assurance audits to maintain process quality control plans. Assisted management in the development of long-term strategies and organizational implementation plans. Acted as lead on monthly budget projections and related research activities. Researched, developed, and implemented budgetary strategies designed to effectively and efficiently accomplish the hospital's mission. Worked as hospital / department liaison between the National Institute of Health (NIH), New York State Office of Mental Health (NYSOMH), New York City Department of Health and Mental Hygiene (NYCDMH), and private funded research contracts, training grants (NIH) T32 research related specific purpose funds. Controller 02/1990 to 12/1996 Company Name City , State Established line of credit used in financing working capital requirements. Implemented departmental budget vs. actual reporting system. Consolidated branch accounting operations resulting in staff reduction. Improved P.C.-based general ledger and Account Payable software to improve reporting. Submitted monthly financial statements to Board of Director (BOD). Supervised four (4) direct and fifteen (15) indirect reports. Served as point of contact while managing key relationship with New York City Department of Health and Mental Hygiene (NYCDMH), banks, hospitals, universities, and other establishments to support service contract delivery and administration. Assumed additional responsibilities as needed, including oversight of Human Resources (HR), front desk, administrative staff, and IT functions. Presided over facility expansion and acquisition projects with direction of financial and budget forecasting and analysis, cost approval, contract negotiations, and associated functions.
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FINANCE
| 1,502 |
SALES Summary General Sales Manager offering 17-year background in sales and customer service, as well as leading a cohesive team in consistently achieving aggressive sales goals. Highlights Excellent communication skills Established track record of exceptional sales results Effective Retail Sales Manager Exceptional multi-tasker Compelling leadership skills Resolution-oriented Energetic Excellent time management Experience April 2014 to Current Company Name City , State Sales Successfully assisted clients in choosing floor covering that was consistent with their preferences and budget. Described use and operation of merchandise to customers. Ensured that the project vision and design intent were reflected. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Wrote sales slips and sales contracts. January 2005 to June 2013 Company Name City , State General Sales Manager Identify staff vacancies and recruit, interview and select applicants. Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits. Plan and conduct new employee orientation to foster positive attitude toward organizational objectives. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures. Analyze training needs to design employee development, language training and health and safety programs. Manage staff, preparing work schedules and assigning specific duties. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization. Develop, administer and evaluate applicant tests. Prepare personnel forecast to project employment needs. Represent organization at personnel-related hearings and investigations. Plan and direct activities such as sales promotions, coordinating with other department heads as required. Review operational records and reports to project sales and determine profitability. Resolve customer complaints regarding sales and service. Monitor customer preferences to determine focus of sales efforts. Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business. Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations. Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory. Recommend locations for new facilities or oversee the remodeling or renovating of current facilities. Plan store layouts or design displays. August 1998 to October 2004 Company Name City , State Store Manager Resolve customer complaints regarding sales and service. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. Review operational records and reports to project sales and determine profitability. Monitor customer preferences to determine focus of sales efforts. Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities. Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends. Consult with buying personnel to gain advice regarding the types of products or services expected to be in demand. Select products or accessories to be displayed at trade or special production shows. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures. Plan and conduct new employee orientation to foster positive attitude toward organizational objectives. Identify staff vacancies and recruit, interview and select applicants. Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations. Represent organization at personnel-related hearings and investigations. Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits. Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices. Prepare and follow budgets for personnel operations. Prepare personnel forecast to project employment needs. Develop, administer and evaluate applicant tests. Education Louisiana Tech University City , State Bachelor of Science : Psychology Skills accounting, benefits, budgets, Excellent communication, contracts, Resolve customer complaints, employee relations, firing, hiring, inventory, labor relations, market trends, marketing, organizational, personnel, policies, problem solver, processes, promotion, receiving, safety, sales, sales forecasting, shipping, staffing, strategic planning, time management, employee development
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SALES
| 997 |
CONSULTANT Career Overview A highly motivated techno-functional and business savvy professional desire to obtain a position as IT Manager/ IT Head with strong ISO 27001 2005 Information Security knowledge & Network Administration, which will best utilize my managerial experience while allowing challenges and growth. I am looking for new position that will enhance my skill and give me an ample opportunity for growth. Over 10 years' rich experience and demonstrated expertise in a wide gamut of functions spanning Infrastructure Management, IT Security, Technical Support and System Administration with major Telecom organizations Presently associate with Jaiprakash Associates Limited (Jaypee Group), as Consultant central Data centre Implemented ISO 27001:2005 standards and compliance A keen planner with abilities in managing IT & information security networking operations with focus on profitability and achieving company's mission & strategic direction. Adept in planning, design, installation and configuration of IT networks, maintenance and troubleshooting, network user management on multiple platforms, governed by communication protocols. Comprehensive understanding of networking concepts pertaining to LAN, WAN, security, IT communication, WAN protocols, Networking devices administration and maintenance in multi-platform environments. Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management. Core Competencies IT Infrastructure Development Architect and deploy new IT solutions by conducting project and risk planning sessions with the blended project management team which typically includes both functional specialist and technical team to ensure a high probability of project success. Maintenance of network security appliances, Load balancers, Enterprise Servers and , Operating Systems, Clusters, File Systems, Databases and Applications and Operations Address performance bottlenecks and ensuring maximum system uptime. Manage all the technology related requirements, including technical feasibility study, budget, selection, procurement, up-gradation / migration of hardware, software, database and applications. Designing the Backup Strategy for the sites and ensuring scheduled/unscheduled Backups as per backup plan and restoration. Details of information Security Projects done Deployment & Implementation of clustering module of Barracuda Spam Firewall Deployment & Implementation of SSL VPN for corporate communication Work Experience Consultant Company Name ISO27001:2005 Information Security Implementation Duration: December'2008 - continuing Responsibility: As an Information Security Analyst, jobs was related to finding GAP Analysis, managing policy & procedure, O/s Hardening, Information Asset Classification, Managing SOA, challenging security issues Deployment & Implementation of Symantec Endpoint Management suite Deployment & Implementation of clustering module of Juniper firewall Deployment & Implementation of clustering module of Radware link proof Load Balancer Networking / Systems Administration Architect/Design Network security Layered for Enterprise Projects which involve Firewall Engineering/Intrusion Detection (IDS)/Intrusion Prevention (IPS) Managing Barracuda Spam Firewall Mail Security solution for corporate user Managing Blue coat Web Content Filtering (Proxy) for remote site & office end user Architect/design Managed Security Service Projects. Conducting Internal and external Vulnerability Assessment. Conducting Gap analysis consistently with respect to security operation/risk. Involved in Technology Integration/acquisition between Enterprise. Responsible for Group policy deployment for new site Responsible for Enforcement of application & device Control Leading the team of technical professionals during the development stages. Imparting training to end-users in the post-implementation phase. Active Directory Administration such as health Monitoring of Directory structure, FSMO Role, NtFRS, AD Replication , DHCP & DNS EDP/Facilities Management Interact with 60 core sites for sourcing of client security products and solutions and for closure of calls all related to Information & network security , which are supported by them Maintain an Asset database for the company and update at regular intervals. Track asset movements and ensuring software and hardware assets are within control. Direct installation of Operating Systems and application software on Windows, deployment of Servers, network, console, power and monitoring the same. Information Security) Data centre. 06/2004 to 03/2008 Asst Manager Company Name 07/2002 to 06/2004 System Engineer Company Name Hardware & network Support) Vishnuprayag Joshimath in Uttranchal. Education and Training 1 2001 B.E Jawaharlal Institute of Technology (J I T) Computer Science & Engg. Rajiv Gandhi Proudyogiki Vishawavidhalaya, Bhopal Cisco Certified Network Associates (CCNA) 2006 Microsoft Certified IT Professional (MCITP) 2011 Symantec Certified Specialist (SCS) 2011 Certified Ethical Hacker (CEH) 2013 Permanent Address: E-1/1006 Shree Sharanam Apartment Unique Garden off Kanakia Road Near Seveb Eleven Scholastic Mira Road Dist Thane Pin 401107 Interests Date of Birth : 7th December 1977
Mother Name : Pushpa Mahajan Skills Active Directory, AD, Analyst, Architect, CCNA, Cisco Certified, clustering, Hardware, client, database, DHCP, DNS, Facilities Management, Firewall, IDS, Information Security, ISO, Managing, Microsoft Certified, Mail, office, Windows, Enterprise, Network Associates, Network security, network Support, network, Networking, Operating Systems, Proxy, Servers, Symantec, Systems Administration, Unique, Web Content Additional Information PERSONAL DETAILS
Date of Birth : 7th December 1977
Mother Name : Pushpa Mahajan
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CONSULTANT
| 1,176 |
SALES COORDINATOR Summary Current MS of Data Analytics graduate student with exposure to data analysis and modeling
skills. Seeking evolutionary role in analytics that will allow to adapt and change to company
and problem solving needs. Skills Excellent quantitative skills Advanced MS Office Suite knowledge Strong knowledge of R, Excel Advanced Excel modeling Excellent research skills Business systems analysis Knowledge of statistical analysis and Superb communication skills Algorithm development Business Domain, Statistics and Interpretation, Mining, predictive analysis, and coding Visualization and exploration, Data Analyst, RStudio, Tableau, Data Collection, Machine Learning, C++ Report Generation Education and Training Master of Science , Data Analytics 2018 University of Houston － City , State Data Analytics BBA , Finance 2005 University of Houston － City , State Finance Finance Experience Sales Coordinator Jul 2016 to May 2017 Company Name － City , State Heavy cold calling to new and existing oil and gas, energy, and aerospace clientele to
increase revenue and market penetration Managed a portfolio of 250 accounts that
generated 36% of increased proposals in 4 months. Conducted business to business telephone sales. Researched sales and contact information for prospects and created reports for business development managers Inside Sales Representative Aug 2015 to Feb 2016 Company Name － City , State Prioritized daily workflows, including all inbound calls, quotes and sales-related
inquiries. Wrote sales contracts for orders obtained and submitted orders for processing. Achieved 170% of first 90 day quota, earning 2nd highest rookie quarter in 21 year
company history. Prioritized daily workflows, including all inbound calls, quotes and sales-related
inquiries. Emphasized product features based on analysis of customers' needs. Inside Sales Representative Sep 2014 to May 2015 Company Name － City , State Developed competitive comparison tables of steel grating pricing, fees, ratings,
category and product performance to use for account sales calls. Created sales contacts with on- and off-premise accounts. Built client relationships by acting as the liaison between the drafting and sales teams. Consulted with clients after sales and contract signings to resolve problems and provide
ongoing support. Recruiter Feb 2007 to Oct 2014 Company Name － City , State Developed creative recruiting strategies that met small to mid-sized broker dealer
staffing needs. Managed all aspects of advisor transition cycle, from initial set to on boarding. Served as link between broker dealer and advisor by handling questions, interpreting
contracts, and resolving transition issues. Memberships/Scholarly Societies
University of Houston- Downtown Analytics Society. Skills Business systems analysis, C++, cold calling, communication skills, competitive, contracts, credit, clientele, client, clients, Data Analyst, Data Collection, database, drafting, features, Finance, financial, financial statements, Interpretation, Machine Learning, market, Excel, Money, MS Office Suite, modeling, oil, outside sales, pricing, Coding, proposals, recruiting, research, sales, staffing, statistical analysis, Statistics, Tableau, tables, telephone, underwriter
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SALES
| 1,040 |
SPECIALIST FOR WOMEN'S & CHILDREN'S APPAREL Summary Area / Merchandising Manager with 15 year background in management, hiring, developing and merchandising. Highly detail-oriented and organized. Areas of expertise include conflict management, employee recruitment, staff development & training. Highlights Have great leadership skills. Works well with people. Team player, with excellent leadership skills. Fast learner & driven. Experience Specialist for Women's & Children's apparel July 2015 to Current Company Name － City , State Provide Customer service thru out the store. Merchandises and fills in store, according to corporates standards, thru overnights and early shifts. Promotes promotions and makes sure customers are well aware able to generate sales. Help Manage store with heavy traffic which volumes of over 45 million a year. provide LP awareness with a store carrying popular expensive brand name shoes. Merchandising Executive/ Area Executive November 2005 to April 2015 Company Name － City , State Opened & staffed teams for New stores in New Florida market. Opened stores from beginning process of nothing being in buildings to setting up entire store in less than two weeks time. Interviewed, hired & trained new employees. Resolved customer complaints regarding sales and service in stores. Managed staff, preparing work schedules and assigning specific duties. Trained managers in preparing weekly schedules to cover all aspects of store. Visited stores to make sure they Implemented policies, goals, objectives and procedures. Trained cashiers, authorizers and all managers in cash management duties and running registers. Cash handling experience from making deposits, making drops daily and counting various amounts of money. Dealt with Brinks in making sure pick ups where sent in without any Discrepancies. Placed change orders to be able to have change in the stores. Maintained database such as balance sheets, and deposit slips on daily basis to accurately have accounted monies for each store. Over saw opening and closing of each store in Florida area. Over saw managers where prioritizing and delegating all assigned goals and task on a daily basis successfully. Dealt with tasks like transfers and markdowns in each individual store as requested per corporate. Worked with ADP System for scheduling and payroll. Received shipments into computer based system to put into store inventories, and also had to print and place price tag tickets into each box received. Trained receivers and managers to receive our merchandise. Resolved any issues with receiving in stores not to affect company's inventory and make necessary adjustments. Loss prevention: Identify potential for loss and develop strategies to eliminate it. Perform loss prevention interviews to investigate internal theft in stores. Perform loss prevention interviews to provide promotions of various needs in stores. Trained store associates from sales associates to managers in the stores to prevent loss in stores and to be more aware in LP. Held store meetings to implement any changes or tasks in company. Maintain database such as bag check logs, found censor counts, and censor machine logs to be aware of areas that need to be covered. Performed cash audits of the store safes and made sure there are no discrepancies. Worked with ADT security alarms when alarms went off. Set up alarm codes for all managers with keys. Trained and worked with store security to help elevate LP in the stores. Merchandising:Opened and set ups merchandise for each store. Worked with various fixtures and display set ups to achieve appeal of stores. Worked on various size wall standards from sizes of four feet walls (2 section walls) to 16 feet walls (8 section walls). Worked on full body and half body mannequins to display merchandise to create full appeal, using accessories, jewelry, shoes, purses and whatever created and completed the outfits to make the most impact to sell. Created lay out of the stores to have a variety of merchandise out and reach different customers. Sectioned store from walls to floor set ups to go with each theme within the store. Worked with managers and store level merchandisers to achieve appealing look of store and to be able to have the store stocked and kept full. Trained managers and merchandisers in all aspects of merchandising to keep appeal and fullness of the store. Worked with heavy merchandise amounts ranging from 60 boxes to 130 boxes daily on a Monday thru Friday work week. Worked on different departments in the store to keep all departments stocked. Worked on departments such as accessories, lingerie, swim wear, casual merchandise, dressy merchandise, active wear and shoes. Worked in woman's clothing store ranging from casual wear, business wear, dressy wear, active wear, swim wear, and lingerie. Worked in department breakdowns such as: accessories which consist on jewelry, sunglasses, belts, purses, wallets, make up and various other items. Worked in shoe departments where areas ranged from shoe rooms to non boxed shoes that had to be placed thru the store. Helped buyers pick hot items for accessories, swim wear and shoes, where I was asked to go to the shoe shows in New York to pick out shoes for the Florida stores. Display mannequins with the most trendy looks from head to toe & where customers bought the whole package. Worked in store volumes ranging from 50,000 to 120,000 a week. Experience in fast turn overs in wall and floor set ups due to items selling very quickly and had to be ready to replace merchandise right way. Prepared floor plans weekly for store was always fresh and full. Took photographs weekly of wall set ups and displays.Instructed stores on themes used for displaying on mannequins and stores windows. Have experience and a great eye to know what's in fashion and what sells, which is a plus. General manager September 2001 to November 2005 Company Name － City , State Oversaw the business which included sales and ordering product. Placed weekly orders ranging from 60,000 to 259,000 in product. Oversaw the books and accountspayable. Met with product executives to make sure product was to quality. Dealt with customer issues and concerns. Managed 8 route drivers and made sure they serviced their stores weekly and biweekly as needed. Over saw that sale drivers where continuously opening new accounts. Oversaw warehouse was stocked and kept organized and maintained. Took care that orders where shipped out of our Chicago Warehouse. Visited plant to make sure product was according to our standards and of great quality. Oversaw vehicles where up to date with codes and all necessary city requirements. Dealt with dealerships to renew and buy new vehicles. Kept database records of sales per week, month and year. Worked with an accountant to put all monies in place. Education Associate of Applied Science : Graphic Arts ROBERT MORRIS COLLEGE － City , State , USA Select One Languages Fluent in English & Spanish Personal Information Always willing to learn more and welcome opportunity to improve myself. Energetic and love to work. Trained in reading behaviors knowing when people are being honest or dishonest. Fast thinker with great common sense. Fast paced. Has a good sense in people and is really good in hiring and developing great people. Skills Accounts payable, ADP, balance sheets, Cash handling, cash management, closing, Resolve customer complaints, database, direction, drivers, English, fashion, fast, floor plans, inventory, leadership skills, Loss prevention, loss prevention, meetings, Merchandising, money, windows, Works, payroll, pick, policies, quality, Fast learner, receiving, retail, selling, sales, scheduling, Spanish, Store manager, Team player.
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APPAREL
| 1,599 |
ACCOUNTANT Summary Capable Accountant successful at managing multiple projects and consistently meeting deadlines under pressure. Extensive knowledge of accounting software and processes. I have 35 years of experience as an Accountant in industries including Public Accounting, Petrochemical/Research and Technology, Oil and Gas Services, Equestrian Farms, Manufacturing and Health Care. Highlights Accounting Month-End Financial Analysis Variance Explanations Budgeting Fixed Asset Cost Reductions Outside Auditors SAP Power User Internal Auditors, Riyadh Core Process Review Team CI/Lean Basic Training-White Belt Certificate Loss Prevention Team/Auditor/Fire Warden Employee's Club Member Accomplishments Key Achievements: Protested property taxes and reduced property value by over $2M saving the company more than $200K in annual property taxes and saving the company more than $21K in property tax consulting fees. Worked on Budget Committee for 2005 Budget. Spearheaded implementation of PB Views in the Accounting Department for all cost centers at SAI. Served as a SAP Power User in the Accounting Department. Served on the Core Process Review Team. Experience Company Name November 2014 to March 2015 Accountant City , State Republic Services ~ due diligence work on a couple acquisitions. Balance sheet reconciliations for five divisions, various other miscellaneous reconciliations in various systems. Company Name January 2011 to May 2014 Cost/Inventory Accountant City , State Performed various functions in the Cost/Inventory Accounting department such as month-end close, setting up new and updating current SUC's, warehouse mapping, MAC mapping, CASS weekly import, Open Payables Account and Inventory reconciliations after month-end close. Process changes in January 2013 changing from SUC to AUC, analyzing costs weekly to verify reasonableness. Consolidation of Open Payables (Open P O Receipts) for Cost/Inventory Accounting Group. Occasionally help with fixed asset and inventory audits at various locations around the United States. Additional activities: CI White Belt, Loss Prevention Team, Fire Warden, Auditor and Employee's Club Member. Company Name October 2008 to January 2011 Accountant II - Environmental Solutions Spare Parts HUB-Closed City , State Performed all accounting functions for supply hub. Analyze financial reports and records, ensure accuracy and report any anomalies. Review and verify the accuracy of journal entries. Reconciliation of cycle/physical counts and management reports of the same. Provide reports for auditors. Serve as a resource for US Districts regarding cycle counts, in-transit reconciliation and any/all inventory issues. Processed all payables for purchase orders. This was a new facility so I also set-up all procedures for the accounting functions. Additional activities: Loss Prevention Team. Company Name March 2008 to October 2008 Fixed Asset Accountant City , State Dagen Personnel ~ M-I SWACO ~ Appropriation Request reconciliations using Oracle, CETA and SAM software packages to reconcile CIP accounts in the Corporate Accounting Fixed Asset Group. Tracked all capital spending against approved capital requests. Coordinated fixed asset additions. Company Name August 2007 to March 2008 Accountant City , State THE MERGIS GROUP ~ Ultraflote-State Income Tax Returns, audit schedules including inventory, clean-up accounts receivable and accounts payable in their system as well as state sales tax and payroll taxes. ACCOUNTEMPS ~ Wallis State Bank-filling in for an employee on medical leave doing month-end reports. ~ Houston Baptist University-reconciling student accounts with scholarship funds, processing payables and journal entries. Company Name July 1998 to November 2006 Senior Accountant City , State Prepared financial reports, developed budgets, and performed variance analysis in accordance with business plan for senior management including team/project leaders. Prepared financial reports that included development of monthly/annual financial schedules and budgets including cost center and project specific as well as inception-to-date. Oversee general accounting functions, including inter-company invoicing to Parent and other affiliates, AP for Technology Center, account reconciliation, and fixed assets. Responsible for all commercial insurance policies all of SAI. Education Ashford University 2017 Bachelor of Arts : Supply Chain Management City , State , USA In Progress. Scott Community College 02/80 Associate of Arts : Accounting Technology City , State , USA GPA: Graduated with Honors GPA: 3.51 Accounting over 40 credit hours and thirty-five years of progressive experience. Skills Computer Applications SAP Financial-Accounting Module SAP FI/CO Module SAP Asset Management Module PB Views/Six Sigma Lawson/InfoPro Oracle-GL/OPM/Payables/Fixed Assets BPCS COGNOS Upfront COGNOS PowerPlay Sam CETA MAS90/Best FAS MS Excel, Access, Word, PowerPoint Great Plains Platinum QuickBooks Peachtree SBT Libra Open Systems Various Others
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ACCOUNTANT
| 1,818 |
ACCOUNTANT Summary Creative, active with a prove ability to manage multiple tasks seeking a position whereby my personal & technical skills can be applied & developed. The ability to screen candidates to ensure of the qualifications. The ability of negotiating salaries and preparing job offers. Conducting appropriate investigation such as calling references and performing a background check. Conducting orientation sessions with new employees. Set KPIs and job description for each position. Ability to manage employers' benefits programs. Manage all types of leaves like annual, sick, maternity or casual leaves using very advanced systematic methods with full analysis. Preparing and performing the induction training to new employers. The ability of preparing periodic quizzes which used to evaluate product knowledge. Communicating job vacancies and preparing required assessment. Set performances drivers to be allied with organization goals. Excellent understanding & applying for Company Objectives, Strategy & Organization Culture. Excellent Skills in conflict resolving. Excellent Ability to Identify Personal Differences & Build tailored development Plan. Excellent Ability to train and guide groups of different backgrounds & Adapt different Cultures. Excellent Ability to identify relationship between different & unrelated aspects. Excellent Ability to Identify Potentials, Design & Conduct Development plan. Excellent Ability to lead low performers into the track. Excellent Ability to rewrite the rules & reach Exceptional Decisions. Ability to Set & Develop Business Quality Bench marks. Excellent Awareness & applying for Customers Handling Techniques. Ability to Assess Trade Zone Potentiality & Set Proper Sales Tactics. Excellent Ability to Identify Products & Services Advantages & train the team by the best-selling techniques. Excellent Ability to Identify Risk & eliminate Process gaps that may cause fraud cases. Auditory Understanding for Vodafone Application. Excellent Listening Skills. Excellent Reporting Skills. Excellent Presentation Skills. Goal Oriented Excellent Communication Skills Vocal & Mailing. Highlights Master of International Business Administration [MIBA] (Ongoing [ESLSCA]) Microsoft Office [Word, Excel, Access, Power point, Outlook]. Microsoft Visual Studio (Visual Basic 6.0, Visual Basic .Net) Build & design web pages and desktop applications. Department: HR. Experience Accountant November 2001 to June 2004 Company Name Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations; communicating with target audiences and managing customer relationships; sourcing advertising opportunities and placing adverts in the press - local, regional, national and specialist publications - or on the radio, depending on the organization and the campaign; managing the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and DVDs; Ability to classify customers based on geographic and cluster basis. Writing and proofreading copy. The ability to implement the forecasting based on the newest theories. liaising with designers and printers; organizing photo shoots; arranging for the effective distribution of marketing materials; maintaining and updating customer databases; organizing and attending events such as conferences, seminars, receptions and exhibitions; sourcing and securing sponsorship; conducting market research such as customer questionnaires and focus groups; contributing to, and developing, marketing plans and strategies; Managing budgets. Evaluating marketing campaigns. Monitoring competitor activity. Supporting the marketing manager and other colleagues. Customer service representative June 2004 to November 2006 Company Name Retail Supervisor December 2006 to September 2008 Back office Trainer for new hiring retailers till Nov 2009 Operation Support to analysis retail stores' figures. Set action plans for improvement. Tracking warehouse stock. Training & development dep. Set evaluation system. train new hiring staff on company policy, persuaders, product knowledge, applications, and Handling customers. Join Vodafone retail academy team as certified trainer. Cascade retail academy training material ( How to achieve sales target, How to Handle angry Customers, How to inspire your team, How to motivate low performance people, How to prepare sufficient forecasting, How to use mindset positively. Assistant store manager Prepare monthly and annually reports, finding new and professional ideas to achieve sales target. Motivate staff members , Inspiring and supporting them to achieve their KPIs. Set required action plans to determined improvement areas and evaluating progress. Compare store KPIs sales target achievement, customer experience score (NPS) , Mystery Shopper score, Number of people achievement , Number of complaints. Education Middle East Language School (MES) Faculty of commerce, Alexandria University, Accounting Dept. Master of International Business Administration Vodafone Retail Academy MIBA ESLSCA Oxford Business School GPA: 3 years at First Egypt "Vodafone Partner". 3 years at First Egypt "Vodafone Partner". Certifications COURSES & CERTIFICATIONS
Strategic Human Resource Management [HRM] (Oxford Business School)
Microsoft Certified Professional [MCP] (Microsoft)
Vodafone Best Retailer (Vodafone) Personal Information Possessing solid knowledge of business finance, training and development backed up with superior communication, computer & presentation skills. Have intensive experience in handling customer needs & complaints, keen to work both.
Date of Birth : 20 Sep -1978
Marital Status: Married.
Military Status: Exempted. Skills Visual Basic .Net, Accounting, photo, advertising, Arabic, budgets, business administration, conferences, databases, English, exhibitions, Fast, focus, forecasting, French, hiring, Human Resource, HR, International Business, Managing, marketing plans, market research, marketing, marketing materials, MBA, Access, Back office, Microsoft Certified Professional, MCP, Excel, Microsoft Office, Outlook, Power point, Word, networking, newsletters, organizing, posters, press, printers, progress, proofreading, publications, radio, Retail, sales, seminars, Strategic, Trainer, typing, Visual Basic 6.0, Microsoft Visual Studio, web pages, written Additional Information PERSONAL INFORMATION PERSONAL INFORMATION Possessing solid knowledge of business finance, training and development backed up with superior communication, computer & presentation skills. Have intensive experience in handling customer needs & complaints, keen to work both. Date of Birth : 20 Sep -1978 Marital Status: Married. Military Status: Exempted.
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ACCOUNTANT
| 1,862 |
HR EXECUTIVE Professional Summary Forward-thinking HR Generalist highly effective at adapting to evolving market plans and the needs associated with company expansion. Skills New employee orientations Compensation and benefits Termination procedures In-depth knowledge of HR Compliance Project management MS Office proficient Knowledgeable in all HR Systems Team building Employee recruitment Interpersonal Skills Good Communication Skill Fast learner Flexibility Work History 11/2012 to 09/2014 HR Executive Company Name – City , State Developed company personnel policies, standard operating procedures and employee handbooks. Developed and facilitated all new-hire orientations. Conducted employment verifications and investigations. Built a comprehensive employee recruiting strategy. Developed and enforced company policy and procedures relating to all phases of human resources activity. Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits. Established and monitored employee pay scales. Conducted job analysis and job evaluations, resulting in quality job specifications. Developed innovative new-employee orientation programs, including safety training. Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database. Shadowed employees to determine an accurate description of the duties and skills required for each position. Education 2012 MBA : Human Resource Crescent Business School - City , State Emphasis in Human Resources Minor in Systems In a study of Professional in Human Resources certificate (PHR) Organizational Training and Development seminar 8.6 GPA 2006 High School : Computer Science Lady Sivaswami girls Higher Secondary School - City , State 7.1 GPA 2010 B.E : Computer Science Engineering Lord Venkateshwaraa Engineering College - City , State Accomplishments Organization Design & Development Project Management Compensation Management International Human Resource Management Managerial Behavior & Effectiveness System Analysis & Design Industrial Project Ashok Leyland (Indian automobile manufacturing company) Mar'12 - Apr'12 (2 Months) Developed a HR Metrics including a Drill to Detail option, allowing users to "see the people behind the numbers." Integrated trends requiring intervention and facilitated for internal benchmarking Incorporated the aspects of Training & Development, Reward System, Benefits, Motivation, Corporate Social Responsibility & Safety for developing the balance score card The metric and scorecard was put into use in the Ennore plant since May & the same was highly appreciated by the plants core team Ashok Leyland (Indian automobile manufacturing company) Feb'12 - Mar'12 (1 Month) Completed a Project on "Organizational Climate" in "Ashok Leyland's corporate office, Guindy. Prepared & conducted a survey with the corporate office employees on the Environment, Management Effectiveness, Involvement, Rewards and recognition & Commitment aspects Proposed solutions for the aspects where we were lacking behind than the internal benchmarked value Experience (1 year 10 months) Dr.Kamakshi Memorial Hospital Pvt Ltd Nov'12 - Sep'14 Working in the core quality team to obtain National Accreditation Board for Hospitals & Healthcare Providers (NABH) certification Revamping the organizational structure & redesigning effective on boarding processes and tools to facilitate the integration of new employees Core Team member facilitating the feasibility study of an integrated payroll package,EPF,ESI and all Statutory Compliances for the hospital employees. Acting as a Training Coordinator cum Trainer. Maintaining leave records database, all employees credentials,personal records, Training tracker and training calendar etc. Preparation of SOP's, HR Manuals, Join score cards,Proposing & Salary increments,Preparation of salary statement. Arranging and conducting Interviews, Initial Screening the candidates. Preparing and Issuing of HR Offer letters,Appointment letters. Preparing & Conducting Induction programme of new onboarding employees. Proper Training upgradation programme for the employees & Evaluating the effective of training programmes. Preparation of KPI/KRA's for all the designation. Attend to Employee's Grievances & Complaints & provide guidance if necessary. Internship SAP implementation for Export department Studied the logistics business process in exports business of Ashok Leyland As core team member prepared the order to cash and Make to deliver As-Is process for SAP implementation Search Engines & web crawling Completed a project in web crawling for faster indexing & for enhancing the speed of search engines Extra Curricular Activities Completed Certified Associate in Project Management (CAPM) certification course from Project Management Institute(PMI) Attended Therapeutic Communication Training. Conducted a National-level workshop on "Work Life Balance" to staff and non-teaching staff of Crescent Business School. Presented a working paper on "Industrial Relations in coca cola" in Vels University. Attended a conference on "Entrepreneurship management" in ISBR Business School As an active member of HRD CLUB, was responsible for arranging quarterly Conferences & alumni meetings Won the college level event in Tennikoit and acted as a Captain of the team. Skills C, C++, English, Hindi, Java, Languages, Microsoft Office, SQL, Visual Basic 6.0
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HR
| 41 |
THERMAL ENGINEERING INTERN Summary Graduating Ph.D. candidate with a research focus on developing large-scale computational models using statistics and machine learning approach. Interested in a career as a computational scientist or quantitative software developer. Accomplishments FEM Analysis of 1-D Aluminum Bar with Sinusoidal Body Force Conducted meshing and force analysis on MATLAB. Correlated the results with ABAQUS. FEM Heat Transfer Analysis of 2-D Plate with Hole with Thermal Load and Boundary Conditions Conducted meshing and force analysis on MATLAB. Correlated the results with ABAQUS Finite Element Analysis of 2D beam with Central Hole Conducted meshing and force analysis on MATLAB. Correlated the results with ABAQUS On the Anthropomorphic Control of Redundant Robot Arms Focused on the design and control of robotic devices that will help and collaborate with humans in every-day life. Defined anthropomorphism in robot motion and controlling a robot in an anthropomorphic way. Design and Development of a Two-Wheeled Autonomous Parallel Parking Robot Designed a two-wheeled robot that is coded to run autonomously with the ability to parallel park using Solidworks. The IR sensor and MCU were used to simulate the "eyes" and the "brain" of the driver. Tested in a simple built course to simulate a scenario in which there is an open space for the robot to park inside. Reusable Delta II Launch Vehicle Conducted design feasibility and alternatives analysis of a completely reusable Delta-II rocket. Analyzed a variety of different re-entry technologies and engines to accomplish this task. The business sense of the final designs was analyzed along with the near-term feasibility. Senior Design Project: High Speed Human Powered Vehicle Designed a high performance human powered vehicle using Solidworks. Provided the framework technology to help increase the effectiveness of the common bicycle to the point of being more competitive with other forms of ground transportation. Metalworking Practice Learned the operation of various types of manufacturing machines, including computer numerical control CNC) lathe, milling machine, drilling machine, grinding machine. Programmed the CNC machine using G code to machine and fabricate some mechanical parts. Experienced welding, casting, forging, heat treatment, and automotive engine disassembly Electrical Engineering Practice Learned soldering electronic components on circuit boards. Made a radio and a speaker PUBLICATIONS 1. Wang, Y., Artemiadis, P., "Closed-Form Inverse Kinematic Solution for Anthropomorphic Motion in Redundant Robot Arms," 2013 Advances in Robotics & Automation. 2. Wang, Y.,Mignolet, M., "Reduced Order Modeling for the Dynamic Response Prediction and Design of a Part of a Complex Structure," IMAC-XXXIV Conference & Exposition on Structural Dynamics. Experience 01/2013 to Current Company Name City , State Research and development of linear and nonlinear models for hypersonic vehicles that takes into account full. aero/structural/thermal couplings, and predicts fatigue life/damage & health monitoring for specific mission. profiles. Thermal Engineering Intern 07/2011 to 08/2011 Company Name City Hands-on training at large-scale industrial plants. Learned about designing and manufacturing of large power generating equipment, including axial compressor, energy recovery turbo-expander, centrifugal compressor, centrifugal blower, large fan, steam turbine, etc. Studied management mode of enterprise, production and marketing process. AFRL-University Collaborative Center in Structure Sciences Cooperated with the Air Force Center focusing on the development of affordable and reusable hypersonic vehicles. Varied research tasks throughout including: developing methodologies to efficiently predict dy- namic response of a "representative" panel with nonlinear geometric deformations; modifying structural and thermal models to reflect: (i) the multidisciplinary interactions (ii) the evolution of material properties (iii) the occurrence and evolution of material nonlinearity. Researcher 01/2011 to 01/2013 City , State Worked alongside ASU faculty in the research and design of assistive robotic devices which needed efficient. control strategies. Varied research tasks throughout including: fabricating an infrared position sensor suit,. machining mounting plates for a position sensor camera, and MATLAB utilization for data and signal. processing. Teacher's Assistant Company Name City , State Assisted instructor in running experimentation laboratory for Internal Combustion Engine (ICE) course. Oversaw over 90 students and compiled each lab document along with lesson planning and teaching. Hands. on experience with assembling, disassembling and testing ICEs. Education Doctor of Philosophy : Mechanical Engineering Dec 2016 Arizona State University City , State GPA: GPA: 3.9/4.0 Mechanical Engineering GPA: 3.9/4.0 Master of Science : Mechanical Engineering December 2013 Arizona State University City , State GPA: GPA: 4.0/4.0 Mechanical Engineering GPA: 4.0/4.0 Skills Air Force, ANSYS, approach, C, CAD, decision-making, designing, experimentation, Experiments, features, FORTRAN, instructor, lesson planning, machining, marketing, Materials, MATLAB, Mechanical Design, Microsoft Office, Modeling, NASTRAN, enterprise, OS, optimization, PATRAN, camera, physics, predict, Process Control, Research, research and design, robotic, Solidworks, Statistical Process Control, teaching
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ENGINEERING
| 1,764 |
BRAND MANAGER Summary Brand manager with a strong merchandising background. Experience in business development, sales and marketing. Understands and excels at analytical and creative thinking. Highlights Excellent time management skills Strong communicator Entrepreneurial thinker ?Self-motivated Goal-oriented Experience 07/2015 to Current Brand Manager Company Name Leads in the analysis and development of merchandising strategies across all categories with a focus on sales, gross margin, conversion, customer retention and acquisition Develops and manages relationships with top level accounts while establishing new and cultivating existing business accounts Partners with Merchandise Planning on all forecast changes and margin challenges to achieve financial targets Collaborates with e-commerce and marketing teams to ensure that on-site and email promotions reflect merchandising and brand strategies Secures and builds strategic brand partnerships 11/2013 to 06/2015 Associate Omni Buyer, Men's Nautica Sportswear Company Name - City , State Developed annual financial plans at the classification and vendor level Strategized custom assortments to meet sales and margin plan Identified product and trend opportunities within classifications Strategized key items and promotions; negotiated product availability, distribution and pricing to maximize profits and margin 07/2012 to 10/2013 Assistant Buyer, Men's Dress & Casual Pants Company Name - City , State Assisted buyer in monthly forecasting at vendor and department level Tracked and managed receipt flow process Communicated with vendor partners for newness and timely deliveries Planned and coordinated weekly marketing events for all categories 10/2010 to 06/2012 Assistant Planner, Women's Shoes Company Name - City , State Determined and executed replenishment allocation strategies to maintain healthy stock levels for over 500 individual stores Worked with vendors on securing additional inventory to drive sales Education 2010 Bachelor of Arts : Strategic Communications Elon University - City , State Skills Microsoft Excel Microsoft PowerPoint Microsoft Word ?
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APPAREL
| 1,604 |
SENIOR ACCOUNTANT Summary Capable Accountant successful at managing multiple projects and consistently meeting deadlines under pressure. Extensive knowledge of accounting software and processes. Insightful and self-directed with seven years of experience delivering quality. Employed critical thinking skills to examine issues and develop best practice solutions. Currently working towards becoming a CPA. Experience Senior Accountant September 2014 to Current Company Name － City , State Founded in 2010, Panda Power Funds is a private equity
firm headquartered in Dallas, Texas, which has the ability to develop, acquire,
construct, finance and operate large-scale, natural gas-fueled power generation
facilities. PPF raised a $6 billion fund and operates 6 power plants throughout the United States. Prepared financial statements for different projects on monthly, quarterly basis Prepared journal entries, account analyses, reconciliations and internal reporting in a four day financial close Reconciled sub-ledger to general ledger account balances Assisting with budget preparation and preparing the monthly budget/forecast variance analysis to the P&L Maintained and reconciled fixed assets schedules Assisted in writing accounting policies for the key accounting
processes Assisted in implementing EPICOR fixed assets module to replace
Excel depreciation schedules Directly responsible for coordinating and managing payroll for over 50 employees on bi-weekly basis including resolving problems and issues with the payroll manager ADP. Project Accountant April 2013 to September 2014 Company Name － City , State Prepare monthly draw report for various projects - Brandywine, Liberty and Patriot. Monthly preparation of budget forecasting Provide support to project management monthly variance analysis for budget forecast. Prepare journal entries related to prepaid expenses, adjustments, accruals and inter-company transactions. Responsible for booking and reconciling the inventory, supplies, payroll and cash reconciliation. Align with corporate and operational initiatives with supporting financial and accounting documentation Prepare and reconcile monthly financial statements on timely basis. Responsible for all projects Accounts Payable process. Resolve vendor request on any discrepancy matters. Assist in month end closing and year end close Process ADP Payroll for Temple and Sherman O&M & backup payroll specialist for PGS. Staff Accountant September 2010 to March 2013 Company Name － City , State Maintained full accounting records for a multiple range of clients in the service, wholesale and retail industries. Computed taxes owed and prepared tax returns ensuring compliance with payment, reporting and other tax requirements. Responsible for preparing monthly financial statements for up to 30 corporations. Handled responsibilities of analyzing month end financial reports and performed account reconciliations. Comprehensive knowledge of General Ledger. Assisted in preparing IRS Forms 1120 and 1120S. Entered invoices and managed accounts payable ensuring the accuracy of financial statements. Performed the tasks of posting checks, tracking General Ledger accounts, and posting Journal entries. Prepared closing Journal entries at year-end. Ensured filing and compliance with Sales and Franchise Tax deadlines for over 50 clients. Analyzed, prepared and input Payroll data. Ensured compliance with all applicable state and federal wage and hour laws. Prepared weekly, monthly and quarterly payroll reports including 941, 940, TWC, W-2/W-3 &1099. Resolved issues for clients on daily basis. Established relationships with client personnel at different levels Administered online banking functions. Trained new staff on various different functions. Education and Training Master of Science : Accounting and Information Management , 2012 University of Texas at Dallas- Naveen Jindal School of Management Accounting and Information Management GPA: 3.7/4.0 Magna Cum Laude Graduate Bachelor of Science : Accounting and Information Management , 2010 Accounting and Information Management GPA: 3.8/4.0 Magna Cum Laude Graduate Skills Account reconciliations, accounting software, accounts payable, Bank Reconciliations, filing, financial reports, Financial Statement Preparation, financial statements, Forecasting, General Ledger, General Ledger accounts, General Ledger Accounting, month end closing, Quick Books, Sales, tax returns, monthly variance analysis Activities and Honors The Professional Program in Accounting YMCA Beta Alpha Psi Alpha Kappa Psi (Mu Rho Chapter) Additional Information
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ACCOUNTANT
| 1,901 |
ACTIVITY SPECIALIST Summary Highly knowledgeable, creative and resourceful Educator with experience in developing students' interest in and appreciating music through teaching theory, history and practical skills. Education professional driven to create an environment that promotes hands-on learning for children at all stages of the learning process.I have over 10 years of vocal training and 8 years teaching experience. I have a deep concentrate in music education, special educationEducator talented at making special needs children feel valued and accepted. Encourages each child to reach their full potential. and vocal instruction. Friendly and energetic, with 8 years in substitute teaching in a public classroom environment. Motivated to help students learn and be happy, healthy and well-behaved.Educator versed in collaborating with teachers and parents to best meet each individual's unique needs. Attentive to the physical, emotional, intellectual and social needs of each student.I perform extraordinarily well with others and as a team leader.I am assertive and I strive to do the best job possible.Motivated teacher with extensive knowledge of the education system and educational testing standards. Exceptional communicator with advanced problem-solving skills. Highlights Microsoft Word, Photoshop, Filemaker, HTML. and MS Office proficient Substitute Teaching Certificate 6 years as summer camp counselor Fast learner Scheduling proficiency Basic clerical knowledge In-depth knowledge of autism Competent in Smartboard technology Mother of two children First Aid and CPR Certified Vocal instructor Strong communicator Classroom management Accomplishments Founded the Desi Arnaz Performing Arts Department at I.S 238 and led it for 4 years. Worked with over 200 special education students, grades 6-8, for 8 years. Material Development Created an arts curriculum targeting diverse learners to create an engaging educational experience. Process Improvement Developed a level work or theory for students that resulted in numerous admission to Performing Arts Schools in the New York City Department of Education. Lesson Planning: Introduced new learning methods to ensure total comprehension for all students. Employed special educational strategies and techniques during instruction to improve the development of sensory/perceptual-motor skills, language, cognition, and memory. Goal Setting Established clear objectives for all lessons/projects and communicated with students, achieving a total understanding of grading rubric and overall class expectations. Community Service Served as faculty Sports and Arts Foundation representative, spreading global awareness and introducing world issues such as global warming, and recycling to students. Student-Centered Curriculum Planning Developed mid-semester evaluation for students to give feedback about current curriculum and suggest alternative course materials and subjects for remainder of year. Parent Communication Regularly met with parents to discuss student issues and course weakness areas. Experience Activity Specialist June 2001 to August 2013 Company Name － City , State Counselor age 6-12. Supervision of children and tutor in music and recreational activities. Routinely met with students' parents regarding in-class issues and learning interruptions to discuss solutions. Performed student background reviews to develop tailored lessons based on student needs. Created and enforced child-based hands-on curriculum to promote student interest and receptive learning. Earned positive verbal/written feedback from parents regarding classroom instruction and student learning success. Developed interesting course plans to meet academic, intellectual and social needs of students. Lead teacher Chorus January 2009 to September 2011 Company Name － City , State Set up and conducted school choir in numerous productions of vocal music. Provided aural training through the performance of music, talks, discussion, use of audiovisual equipment, practical vocal music and written assignments. Trained students for vocal performances in school and abroad at the Colonial Theatre in Pittsfield Massachusetts for two consecutive years in a row. Teen Action Service Learning Program. Activity Specialist /Lead Teacher January 2009 to September 2011 Company Name － City , State Created a learning environment for students by stimulating purposeful assignments conducive to their immediate environments. Guided students to create food drives, recycling campaigns, and help provide aid to countries in need. Sales associate September 2004 to September 2011 Company Name － City , State Retail services in Shoe dept. Participated in daily operational functions of the store. Delivered superior quality service while adhering to corporate, regulatory and audit guidelines. Provided timely and efficient completion of client transactions while maintaining accurate customer service and thorough handling of all sales assigned. Board of Education: Schools served: I.S. 109: 213-10 7184650651 Principal: Shango Blake I.S 238: 88-15. Classroom Teacher January 2007 to June 2008 Company Name － City , State My primary responsibilities were to facilitate classroom training to both English and bilingual students in vocal music, music history, and school productions. I headed the performing arts department in the design, development, costuming and maintenance of art materials as well as set design by evaluating the effectiveness of the performing arts through instrumental/vocal music, dance, drama, art and technology. I co-facilitated weekly meetings and helped make changes necessary to improve effectiveness of student growth. Education Bachelor of Arts : Professional Music , 2006 Berklee College of Music, Boston Mass － City , State Minor in Music Education Coursework in Music Education Berklee College of Music Deans List : 2006 Received numerous letters of recommendation, and appreciation from Faculty and Staff Art and Music , 2004 Bayside High School Art and Music education Previously attended Berklee College of Music Bayside High School Gained music diploma for voice and music theory. Member of Bayside High School Choral Club Vocal Academic Achievement Award Interests Fitness, kickboxing, marathons Skills Photoshop, Set and Design , Peer Counseling, Customer Service, HTML, Microsoft Word, Retail/Sales, Supervision, Dramatic Theater,
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ARTS
| 2,306 |
OWNER/PRESIDENT Professional Profile A seasoned marketing professional who delivers results in alignment with strategic business plans by developing and executing marketing campaigns as well as managing external agencies. Qualifications Strategic marketing planning Results measurement Strategic development Experiential customer events Plan execution NASCAR sponsorship Video production Execution of Webinars Product positioning Brand developmentIntegrated marketing communications Account relations Tactical planning Relevant Experience Oversaw campaign that exceeded annual goals and increased brand relevance with consumers/ Experience Owner/President January 2013 to Current Company Name Freelance communications and digital content creation for corporate and independent businesses. Development and production of video content for internet and social media. Strategic Marketing Manager January 2010 to January 2012 Formulated, directed and coordinated marketing activities to promote products and services Maximized marketing budget and coordinated media buys. Provided oversight of PR and trade show activity. Created strategies to stretch marketing and promotional budgets while improving brand impact in the marketplace. Adjusted marketing mix and implemented an improved integrated strategy. Took ownership of and executed an experiential NASCAR marketing program that raised awareness for one of our brands and increased pull-through rate for the product resulting in a 15% increase in production volume and sales and $3 million of total branded TV exposure as estimated by Joyce Julius. This program also resulted in strengthening a relationship with a major customer. Reduced shipping and set-up costs for trade show properties by $3000 per event by refreshing tradeshow properties and displays. Developed impactful displays designed and engineered to be lighter and easier to transport to shows. Cost savings of $50,000 over the entire trade show season. Developed and refined an iPad App designed and implemented to standardize sales materials and presentations. This provided customer facing brand consistency and product specification accuracy. It improved the process of creating sales presentations and eliminated redundancy making sales staff more efficient and productive. Product Marketing and Brand Manager January 2003 to January 2010 Managed and coordinated marketing and branding activities, created communications materials Created an engine brand for the commercial vehicle market. Developed strategy, positioning, naming and graphic elements along with brand standards and guidelines. This allowed the company to focus marketing and advertising efforts to meet brand objectives as well as optimizing budgets. Produced an award winning documentary video from conception to completion to depict the company's 75-year history. Finished product was an integral part of an internal and external communications campaign to illustrate product evolution leading up to a new product launch. The project required extensive historic research and fact checking. Hands-on production saved $75,000 in cost. Developed and executed an integrated brand launch in partnership with a Country Music Association event in Nashville. Combined an on-site product experience with a premium distribution and interactive web site. Billboard Magazine recognized the sponsorship for extraordinary innovation. Developed and implemented a PR and communications campaign that increased consumer interaction and loyalty to a company brand and Integrated customer events with website interaction. Project was completed on time and on budget. Managed internal corporate events that included planning, logistics and vendor management for Board of Directors meetings, Wall Street analyst gatherings, and Annual Dealer Meetings This reduced production costs 50% resulting in $1 million annual savings. Executive producer January 1999 to January 2012 Company Name － City , State Manufacturer, marketer and distributor of trucks and engines (Fortune 200 Company. Education BA : Communications , 2005 Benedictine University － City , State Communications Magna Cum Laude Accredited Certificate, Computer Graphic Design, International Academy of Design and Technology, Chicago, IL : 1996 Affiliations Member, American Marketing Association Skills advertising, analyst, agency, Brand development, Branding, budgets, budget, content, content creation, equity, focus, Freelance, Graphic Design, graphic, innovation, logistics, managing, marketing, market, marketing communications, materials, Meetings, positioning, presentations, PR, research, sales, shipping, specification, strategy, Strategic development, Strategic marketing, TV, vendor management, video, Video production, web site, website Additional Information Awards Chicago BMA "Tower Award" / Websites over $50,000 / MaxxForce.com 2007 Chicago chapter Business Marketing Association "Tower Award" / Logo Design / MaxxForce Diesel Power logo 2007 PCC "Silver Trumpet" / Marketing Communications / Ford Power Stroke Diesel CREW Club program 2004 (The PCC Golden/Silver Trumpet award recognizes distinguished achievement for excellence in planning, creativity, and execution in public relations and related communications.) Publicity Club of Chicago "Golden Trumpet" / Marketing Communications / Navistar "The Dieselization of America" public relations campaign 2002
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DIGITAL-MEDIA
| 1,241 |
BUSINESS DEVELOPMENT MANAGER Sales & Account Professional Highly experienced Senior Account Manager, focused on maximizing sales and expanding network connections, by directing every account systematically and logically. Will take ownership as a vital role while fulfilling the company's mission and exceeding the organization's long term objectives. Signature Strengths Business to Business Business to Customer Contract Negotiation Calm Under Pressure Account Management Total Quality Management P&L Management Business Development Career Accomplishments Business Development Manager 07/2005 to Current Company Name City , State Acquired and established successful business development, operations and high impact initiatives throughout the Dallas market. Collaborate through consultations with decision makers to meet their specific needs for new and repeat business. Created successful business and marketing plans, long term strategies (1 year, 3 year, and 5 year). Recruited and managed contract labor, day workers and W2 employees in a high turnover business. Delivered Results Recognized as top sales generator, increasing sales level by 60% in 2007 alone. Developed department's first incentive performance plan which motivated staff and resulted in 23% average sales increase annually. Managed a portfolio of 25 simultaneous accounts, which generated $400 thousand in revenue. Grew client base from 2 accounts to over 50 accounts in 5 years. Senior Student Loan Consultant 06/2013 to 02/2015 Company Name City , State Drive sales as in a leadership position. Negotiated details Loan forgiveness programs to clients based on their needs and interests, resulting in cost effective payments and forgiveness of student loans ranging from 20-100%. Trained new sales staff on policies and procedures. Supervised 20 account executives and served as senior closer. Consistently met and exceeded company expectations for productivity and client retention. Delivered Results Consistently ranked in top 10 of sales representatives out of 75 representatives in the company Successfully Acquired a portfolio of over 400 clients, which generated $200 thousand in revenue per year. Guided more than $12 Million dollars in forgiveness for clients in my portfolio. Established 21 new accounts in first month. New sales representative record. Territory Sales Manager 02/2007 to 03/2009 Company Name City , State Created strategies to expand client base with homeowners, businesses and grow existing customer sales through referrals. Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments. Attended trade shows, sales conferences, networking opportunities to create successful, on-going business relationships Delivered Results Managed organization's third largest region and performed full sales cycle duties, increasing annual sales by 20%. Established more than 30 new accounts, earning a combined revenue of short of $1M. Route Sales Associate 08/2003 to 02/2007 Company Name City , State Negotiated new promotions with Fortune 500 companies, including Wal-Mart, Sam's Club, Target and Kroger. Collaborated with other account managers to prepare and deliver performance updates and quarterly business projections and reviews. Responsible for ensuring the delivery of products to stores within market, ensuring product availability at all points of purchase. Delivered Results Managed a portfolio of large format accounts, which generated over $1.5 million in revenue per year. Ranked in top 15% of sales representatives out of 80 representatives in the North Dallas region. Identified by Frito Lay Board of directors for Sales and Presentation performance in highest profile stores in nation. Highest Producing sales route in North Dallas Market in 2005. Skill Trainer 01/2001 to 01/2004 Company Name City , State Managed a comprehensive workload with responsibility for a diverse range of functions, serving as Host, Prep Cook, Short Order Cook, and Cook as required by management. Implemented higher standards of quality service for restaurant serving staff, achieving high levels of guest satisfaction and increased customer retention levels. Delivered comprehensive training to new night shift servers and provided guidance and support to 8-14 servers on daily basis. Production Manager 01/1998 to 01/2000 Company Name City , State Responsible for a vast range of operating functions including management of not for profit commercials/public service announcements. Served as Director and Producer for all university football and basketball games, ensuring the highest levels of quality commentary. Hosted radio and talk shows, playing diverse musical styles including Jazz, Hip Hop, R&B, Blues and Gospel. Performed several Public Service events to uplift the local community such as Toy Drives, Promotions for local businesses, and University Rallies. Shift Manager 01/1994 to 01/1996 Company Name City , State Promoted to Manager within one year based on an exemplary work ethic and demonstrated commitment to company goals and objectives. Efficiently resolved customer problems or concerns to the satisfaction of all involved parties. Identified measures to reduce labor cost by 20%. Education Bachelor of Science : Business Management Grambling State University City , State Football Team United States Racquetball Association Skills & Qualifications
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BUSINESS-DEVELOPMENT
| 609 |
CONSULTANT Summary An accomplished and results-driven MARKETING AND SALES MANAGER AND PROFESSIONAL with extensive experience in new business development, branding, customer relations, account and people management, training and development, and new, emerging, and traditional media. Leverages practical experience with strong communication skills, working well with all levels of an organization. Possesses a proven track record of turning underperforming business units into profit centers. A creative thinker and reliable producer who drives strategic initiatives from conceptualization through implementation. Highlights Business turnarounds B2B and B2C expertise Consistently executes against objectives Account management Supervisory management Excellent presentation skills Project management Analytical to ensure successful strategy Social media Nimble, highly creative and visionary capabilities Experience Consultant 09/2001 to Current Company Name City , State Founded company and earned profits quickly through cold-calling, client following bringing new ideas and new and emerging media into the mix (e.g. social media, online marketing campaigns). Handled coordination day-to-day company operations, people management, training, strategic planning, marketing strategy development, local, regional, and major account management, development and implementation of specialized marketing programs and strategies, budgeting, vendor procurement, and client relations. Stayed abreast of marketing and advertising trends. Negotiated media buying by saving clients money (e.g. saved one client over $200,000).and maximized clients' financial investment. Developed and implemented strong online strategies including social media mixed with traditional media for clients marketing efforts. Earned client loyalty and increased revenues by 213% Created award-winning websites, commercials, print designs and packaging. Developed series of national public service announcements garnering massive media attention. Additional Experience TIME WARNER CABLE MEDIA SALES, Chatsworth, California, Television Advertising Account Manager, 1998-2001. Hired for new position to expand local and regional business. Learned and executed television media advertising logistics from scratch. Transformed from zero billings to billings that exceeded the performance of all other representatives in less than one year. Generated all clients through cold-calling efforts and educating prospects of value and ease of television advertising. Oversaw production; worked with and managed producers and clients. Earned confidence of clients by defining strategies to ensure proper budget management, setting expectations as well as researching and collecting demographic information for ad campaigns. LOS ANGELES DAILY NEWS, Los Angeles, California, Advertising Account Manager , 1996-1998. Sold newspaper advertisements to local accounts through cold calling efforts. Tripled revenue of underperforming territory in first year. Promoted to second underperforming territory and quadrupled revenue in local business. Handled 40 accounts daily, met hourly deadlines, made presentations to clients, and created special sections to insert into paper through creative selling efforts. Participated in layout of ad copy, reviewing proofs with clients, and managing production, art staff, and training other sales reps. Planned advertising campaigns with clients. DAILY PILOT, Costa Mesa, California, Advertising Account Manager , 1992-1995. Sold newspaper advertisements to local and regional accounts through cold calling efforts. Increased billing by 619% in three months. Handled 30 accounts daily, met hourly deadlines, made presentations to clients, and created special sections to insert into paper through creative selling efforts. Convinced agencies of national advertisers to advertise in small, local newspaper. Recognized as consistent top performer and broke all sales records. Served as president of public speaking organization, and as ambassador for Costa Mesa Chamber of Commerce. SOUTH COUNTY NEWS, Mission Viejo, California, Account Executive , 1991-1992. Entrusted with growing challenging accounts after several months at company; turned into profit center. Created sections to sell and generated new revenue. Affiliations WOMEN IN CABLE TELECOMMUNICATIONS (WICT), Los Angeles, California, President , Southern California Chapter, 2003-2004. Managed 20 senior-level entertainment executives on the local chapter's Board of Directors by assigning and delegating responsibilities. Executed several events aligned with organization's mission statement, "Develop Women Leaders Who Transform Our Industry". Raised money for the chapter to host events for the 500 members. Developed comprehensive package of sponsorship opportunities; demonstrated great cost-savings to sponsors while securing funds to run chapter. Tripled membership, secured high-value creative sponsorships, and met and exceeded all objectives required by the National Association. Vice President , Southern California Chapter, 2003. Assisted president in running chapter and securing sponsorship dollars. Helped create and launch formal mentoring program, and served as formal mentor. Secured funds through sponsorships sold to large corporations including Disney, ABC, and Time Warner. Sponsorship Chair , Southern California Chapter, 1999-2000. Formalized structure for sponsorships, assigned teams to raise money, and secured funds for events. Education B.A : Marketing 1990 VANGUARD UNIVERSITY City , State Professional Development Public Speaking, Toastmasters, International The Networkers, Costa Mesa Chamber of Commerce Advertising, Vanguard University Publications Manire Speak , current ongoing blog. Women in Cable Telecommunications (WICT) , Multichannel News, 2004 University Public Perceptions , study commissioned by Vanguard University, 1990. Computer Skills Microsoft Office Excel, Word, PowerPoint; iWork Numbers, Pages, Keynote; QuickTime; QuickBooks; Tweet Adder; Adobe Readers; GoToMeeting; Join.Me; Preview; Skype
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CONSULTANT
| 1,132 |
CONSTRUCTION DEVELOPMENT CONSULTANT Summary Diverse Experience: Planning & Development, Construction, Project Development with technical experience using AutoCAD & GIS Systems. Background & Qualifications are ten years of college credits combined with 15 years of work experience. Experience 07/2016 to 10/2016 Construction Development Consultant Company Name － City , State Provided professional guidance in constructing government housing in rural regions of South Africa, including developing, implementing and administering methods of obtaining materials and costs, improved methods in regards to labor tasks in building structures using primarily cement/ mortar. Utilized management experience garnered from past work in the United States that differed from long used methods in South Africa. Created maps, task lists, materials list, network contact logs, including vital daily interaction/ communication with foreman and laborers alike. 03/2012 to 07/2016 Assistant General Manager Company Name － City , State Administrate daily operations through effective leadership which includes making vital decisions allowing company to expand into new markets. Inform Board of Directors of the progress and potential road blocks that may hinder progress and provided recommendations that may ensure revenue growth. Value the importance of networking with emphasis on enterprise to enterprise development. 06/2009 to 03/2012 Director of Planning & Development Company Name － City , State Coordinate projects with Tribal Council, providing detail information including project status reports. Introduce to Tribal Council a different perspective in community development with statistics revealing impacts to community & probable funding source(s). Primary focuses within the planning realm are; new housing development, land-use process, facilities, business districts, municipalities & environmental impacts. 01/2009 to 05/2009 Manager of Operations Company Name － City , State Managed the functionality of five distinct community service programs, including the directors and staff of each individual department; much of the responsibility was to fulfill the needs and concerns of the entire community and to do so in an expedient and professional manner. 06/2007 to 09/2008 Manager of Data Engineering Company Name － City , State Managed technical staff; converted paper maps to digital formats targeting uranium deposits. Organized existing maps and developed exploration maps, ore-reserve maps and regional location maps for the planning and extraction of uranium. Uranium Resources Inc. is in operation to provide alternative energy for future power plants throughout the United States. 06/2006 to 05/2007 Office Engineer Company Name － City , State Served as an assistant to the project manager and performed periodic inspections of the construction being performed on a large earth substance dam near Durango, Colorado. Assisted engineers and office managers with the company's multi-million dollar pay estimates on a monthly basis. Developed high-quality 3-D structural lift drawings using AutoCAD software and worked closely with Bureau of Reclamation's concrete specifications and design being used to construct a large earthen dam. 06/2003 to 03/2006 Natural Resource Planner/ AutoCAD Technician Company Name － City , State Established a new work station utilizing AutoCAD & ArcView software programs for the Ute Mountain Ute Tribe's Planning Department, this allowed for better mapping system for community development purposes. Produced and compiled a comprehensive ten-year natural resource plan. Examined annual reports and provided recommendations for fifty-three departments. Reviewed project specifications and offered insight for possible changes effecting community development. Oversaw department needs assessments in relation to departmental goals and objectives for fifty-three departments. Education and Training Master's : Business Management Colorado Tech University Business Management 2002 Bachelor of Science : Geography Business Information Systems Utah State University － City , State Geography Business Information Systems 1997 Associate of Science : General Studies College of Eastern Utah － State General Studies 1993 Associate of Applied Science : Computer Aided Drafting ITT Technical Institute － City , State Computer Aided Drafting Certifications Business Management Scheduling Development
OSHA & CPR Certified Tribal Government
Human Resources Native to Native Networking
Project Management Business Networking
Employee Relations Hiring and Retention
Administration Business to Government Liaison
Development Consulting Community Planning
Business Development International Business Skills ArcView, AutoCAD, Business Development, Business Management, Consulting, Council, CPR Certified, Employee Relations, Government, Hiring, Human Resources, International Business, leadership, materials, office, natural, enterprise, network, Networking, progress, Project Management, quality 3, Scheduling, statistics, annual reports
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CONSTRUCTION
| 1,975 |
ADVOCATE Summary Seeking a part time or prn generalist position in Human Resource. Conflict Resolution Team Building Mentoring and Coaching New-Hire Orientation Disc Personality Assessments Training and Development Leadership Development Performance Appraisals Technical Skills Experience Advocate 01/2012 to Current Company Name City , State NF/SG Healthcare for Homeless Veterans Program Coach, mentor, and develop 100 clients, with resume assistance, career counseling, complaints, and problems. Develop, manage and evaluate training and organizational effectiveness strategies; that promote the development of a skilled, high-performing, motivated workforce focused on the achievement of company key performance indicators. Develop career plans that fit clients' aptitudes, education levels, physical abilities, and career goals. Serve as internal consultant to all levels of management to identify and resolve issues, such as; employee retention, skill development, professional growth, succession planning, and performance improvement. Partner with business unit leaders and serve as a strategic resource to assess company-wide training and development needs as well as provide recommendations for change. Evaluate, motivate, coach, and counsel 25 peers in the performance of their duties. Veteran Affairs Specialist 01/2011 to 01/2012 Company Name City , State Provided training, education, career counseling, and job placement services to broad range of clients. Participated in group orientation for clients to promote the development of entry-level and career job opportunities. Administered career scope assessment tests for 100 clients to identify skill building needs. Attended meetings to obtain information for use in training programs, or to inform management of training program status. Employment Representative 01/2011 to 01/2012 Company Name City , State Presented information, using a variety of instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, videos, and lectures. Provided leadership and guidance to new workers on training resources, materials and aids, to achieve training objectives. Developed and implemented 40 standards and policies, and managed all documentation, information, and multimedia materials; conducted dozens of quality-analysis reviews. Designed training programs and professional development courses to facilitate meeting organizational goals and individual professional needs. Training Coordinator 01/2000 to 01/2009 Company Name City , State Evaluated training requirements for each division, consulting with department managers, HR and external resources. Managed the process of identifying and addressing employee development opportunities through focus groups, 360-degree assessments, and blended training solutions that include instructor-led classes, case studies, self-study, mentoring programs, e-Learning, coaching, role-play, OJT, and web-based training. Conducted over 100 employee evaluations for strength and weakness and performed cross-training exercises for competency and efficiency. Developed document-teaching procedures for team of 15 technical trainers, encompassing instructional manuals, quick reference guides, and test results forms. Acted as liaison and applying experience to resolve and handle a variety of HR functions, to include; benefits, payroll, awards time/attendance, disciplinary actions, counseling/evaluations, conflict resolution, retention efforts, and management of files. Evaluated and developed requirements for over 50 diverse operational positions, as well as processes for improved productivity and work center performance. Education Bachelor of Science : Human Resource Management 1 2013 University of Phoenix City , State GPA: GPA: 3.3 Human Resource Management GPA: 3.3 Lean Six Sigma Certificate, 2013 North Florida/South Georgia Veterans Health Administration Workshops, Gainesville, FL Writing Advantage Certificate, 2013 Coaching Toward High Performance Certificate, 2013 Franklin Covey "Seven Habits of Highly Effective Leaders Certificate, 2012 Motivational Interviewing Certificate, 2012 Crucial Conversations Certificate 1 2012 Villanova University City , State Skills benefits, Coach, Coaching, conflict resolution, consultant, consulting, counseling, clients, documentation, focus, forms, HR, instructor, leadership, materials, meetings, mentor, mentoring, multimedia, organizational, payroll, policies, processes, quality, quick, Six Sigma, strategic, teaching, employee development, training programs, Workshops Additional Information AWARDS AND RECOGNITION
Earned 10 years of dedicated "Federal Government Service Award" 2013.
Veterans Affairs Award" Friend of Social Work Award" 2013 for outstanding performance. Professional Affiliations National Society for Human Resources Management, Member
Jacksonville, FL Society for Human Resource Management, Member
American Federation of Government Employees, Union Member
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ADVOCATE
| 441 |
RANK: SGT/E-5 NON- COMMISSIONED OFFICER IN CHARGE BRIGADE MAIL ROOM Summary Motivated logistics specialist, successful at managing inventory control, customer service and transportation logistics. Excellent problem solving and interpersonal skills. Managed and accounted for over $100 million of military munitions with zero errors. Monthly inventories of multiple warehouses. Reconciled daily issue and turn-in paperwork of customer units. Consistently recognized for excellence in that field. Successfully opened, developed and maintained a consolidated mail facility, servicing more than 5,000 soldiers. With no prior experience was able to quickly learn and comply with all military, and federal regulations and handled certified, registered and insured mail with 100% accuracy. KEY QUALIFICATIONS: · Current Secret Clearance · Stock Control · Management · Conflict Resolution · Logistics · Leadership Highlights Inventory tracking Clear and concise communication Flexible with availability Highly adaptable to a variety of situations and personalities Constant desire to learn. Strive to be the subject matter expert Gaining Customer trust Positive, upbeat attitude Accomplishments As the Non-Commissioned Officer in Charge of day to day operations for the 4th Combat Aviation Brigade Mail Room, was directly responsible for ensuring it's perfect 100% pick up record from September, 5 2012 - April, 17 2015. Tracked and verified by the Official Mail and Distribution Center, for the Fort Carson Post Office Received 4 consecutive commendable ratings for attention to detail, and outstanding performance, during the Army 4th Division Postal Inspections Selected by the 4th Infantry Division G1 for Best Mail Room on the Installation, Fort Carson, for the first quarter of FY 13 Chosen by leadership, to compete at the promotion board, was awarded promotable status and sent to the Basic Leaders Course. Earned the trust and confidence of senior leadership and, put in charge of a team of my peers, in their absence, on several occasions, to turn in live and expended rounds Work Experience Rank: SGT/E-5 Non- Commissioned Officer in Charge Brigade Mail Room June 2012 to May 2015 Company Name - City , State Management: · Opened, developed, and managed a consolidated mail room for 5,000 soldiers. Certified by the USPS and handled over 300,000 pieces of mail, as well as, 10,000 pieces of Certified and Registered mail with zero loss. Trained 6 soldiers to perform as a cohesive team while accomplishing daily activities of the brigade mail room. Rank: SPC/E-4 (P) - Ammunition Specialist June 2011 to June 2012 Company Name - City , State Developed load plans based on training requirements and federal regulations regarding the transport of hazardous materials Trained and guided several junior soldiers in the operation of material handling equipment and it's use in safe handling and transportation of aviation ammunition Rank: SPC/E-4(P) Promotable - Ammunition Specialist November 2009 to June 2011 Company Name - City , State Supported all basic training and advanced individual training, weapons ranges Ensured all training was able to be conducted as scheduled by consistently making all deliveries on time with 100% accuracy Assisted in the drawing, delivery, and turn-in of over 14 million rounds of ammunition, valued at over 30 million dollars. Rank: SPC/E-4 - Ammunition Stock Control and Accounting Specialist May 2007 to November 2009 Company Name - City , State Stock Control: · Inventoried, issued, transported, and managed over $100 million of military munitions with zero loss. Instructed and trained 5 personnel on the Standard Army Ammunition System-Modular (SAAS-MOD). Communication: · Communicated effectively with civilian contractors, and Republic of Korea officers and soldiers in a successful effort to ship 100 containers of ammunition back to the United States. Residential/ Commercial Painter June 2000 to May 2007 Company Name - City , State Maintained professional, appearance and attitude, to develop client confidence. Consistently developed ideas to maximize output and accuracy. Accomplished tasks to standard, often ahead of time on both; jobs working alone and jobs working as a team member. Education Associate of Science : Pre-Engineering Pikes Peak Community College 2016-2018 - City , State - Enrolled in Fall 2016 Semester to begin work on an Pre-Engineering A.S Degree. - I then hope to transfer to Colorado School of Mines to obtain a B.S Degree in Engineering. Skills Dedication to customer service, often remaining flexible with availability to accommodate as many customers as possible Proven competency in learning all aspects of state and federal regulations, and ensuring 100% compliance from those I work with Accepts challenges with no hesitation; never retreated from opportunities of greater responsibility Exceptional ability to recognize potential problems and work to resolve them quickly and discreetly. Affirming the customers confidence.
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AVIATION
| 2,479 |
SENIOR FINANCE MANAGER Summary Highly driven finance professional with over 8 years of progressive experience in the advertising and entertainment industry. Extremely proficient with managing month-end, quarter-end, and year-end deadlines. Highlights Staff management/development Balance sheet reconciliations Process improvement Managing audit requests Financial reporting Cash flow analysis Budget development Excellent research and financial analysis abilities Microsoft Excel, Microsoft Word, and Microsoft PowerPoint. Experience with SAP R3/BW, Maconomy, Business Objects, JD Edwards Experience Senior Finance Manager January 2015 to January 2016 Company Name Supervise the media finance, production, client finance, accounts payable and accounts receivable departments. Manage the monthly accounting close and consolidation of monthly reports. Manage the monthly accounting close efficiently and accurately. Prepare monthly financial statements (Balance Sheet, P&L, Cash Flow) & variance analysis for the company. Analyze intercompany transactions and oversee monthly reconciliations. Provide weekly cash flow projections to CFO and manage cash balances with Dir. of Treasury. Manage internal and external audits, ensure good and effective internal controls are in place. Assist in establishing accounting and operational policies/procedures as well as consistent reporting for each department. Assist in leading the implementation of Maconomy system across the office which includes training and streamlining policies. Review and post all entities' journal entries ensuring completeness and accuracy. Ensure that all monthly balance sheet reconciliations are completed and any reconciling items are addressed and resolved. Coordinate and serve as primary contact with Company's external auditors, ensuring that accounting transactions are complete and accurate prior to external audits. Manage internal and external audits, ensure good and effective internal controls are in place. Provide timely reporting to department heads and upper management. Ogilvy Public Relations- Client Finance Manager January 2015 to January 2015 Manage the billing function for the West region. Prepare and provide weekly revenue trending analysis to account teams. Prepare monthly staff utilization/projections reports to senior account leads. Assist account teams with new vendor set-up, vendor invoice processing, and purchase order set-up. Primary point of contact for all A/P inquiries. Conduct timesheet audits and follow up with staff on the submitting and approving of weekly timesheets. Provide ad hoc reports and analysis to account and finance teams. Senior Financial Analyst January 2012 to January 2015 Company Name Validated and approved forecast rate assumptions provided by global procurement team. Prepared weekly market commodity report. Validated market rates used by manufacturing plants. Prepared and analyzed monthly zinc actuals report. Analyzed month-end results against quarterly and yearly forecasts. Prepared presentation decks for forecast meetings. Prepared ad hoc reports as requested by senior managers and executive teams. Senior Financial Analyst January 2008 to January 2012 Company Name Performed revenue analysis, cost analysis, and utilization analysis on a monthly basis and provide reports to Finance Director and CFO. Analyzed financial results against the forecast and prior year results to measure current performance. Reported monthly and year to date figures to the corporate office. Prepared journal entries and schedules for monthly close. Processed invoices, expense reports, and review purchase orders to ensure that all are in line with corporate policies. Processed and manage inter-company invoices and billings. Prepared and reconciled accrual and deferral schedules on a monthly basis. Managed and implemented internal controls within the different departments of the agency. Supported annual audit process by preparing necessary schedules. Education Masters of Business Administration : Auditing & Fraud Examination , December 2011 Argosy University － City , State Auditing & Fraud Examination Fraud Examination: Theories and Methods, Fraud Auditing and Financial Analysis, Internal Auditing and Control Management, Legal Aspects of Fraud, Investigation, and Expert Testimony Bachelor of Science : Corporate Finance & Advertising and Promotion Strategy , May 2006 University of Southern California － City , State Corporate Finance & Advertising and Promotion Strategy Skills accounting, accounts payable, accounts receivable, accrual, ad, A/P, agency, Auditing, Balance sheet, billing, billings, Budget development, Business Objects, Cash flow analysis, Cash Flow, cash flow projections, cost analysis, client, expense reports, external audits, Finance, financial, Financial Analysis, Financial reporting, financial statements, Internal Auditing, invoice processing, JD Edwards, Legal, Director, Managing, market, meetings, Microsoft Excel, office, Microsoft PowerPoint, Microsoft Word, policies, Process improvement, procurement, reconciling, reporting, research, SAP R3, Staff management/development, Treasury, variance analysis
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FINANCE
| 1,557 |
BUSINESS ADVOCATE BANKER Cruz Navarro Cruz Navarro Professional Summary Highly ambitious professional with background in Financial Services Procurement and Management. Expertise in market analysis, forecasting and client needs assessments. Highly ambitious professional with background in Financial Services Procurement and Management. Expertise in market analysis, forecasting and client needs assessments. Skills account management, Business Development, business operations, CISCO, International Business, logistics, Oracle, purchasing, Sales, spreadsheets, tax law Skills Budgeting and finance Strong verbal communication Conflict resolution Client assessment and analysis Budgeting and finance Strong verbal communication Conflict resolution Client assessment and analysis Proficient level Microsoft Office Oracle CRM Strong verbal communication Client assessment and analysis Conflict resolution Proficient level Microsoft Office Oracle Strong verbal communication Client assessment and analysis Conflict resolution Proficient level Microsoft Office Oracle Work History 07/2016 to Current Business Advocate Banker Company Name – City , State Target and identify affluent clients, analyze their needs, provide financial solutions based on their relationship with the bank and refer then to the appropriate business line when required. Company's advisor for the Small Business Development, provide financial wellness solutions for new and existing clients. Consultation of credit products and state regulations for business origination and ownership. Plan, develop and execute out of office visits and venues to small business owners to develop stronger relationships and increase profitability. Participate on a weekly basis on conference calls with the Small Business Segment leader and Wells Fargo at Work Program director for better understanding and direction. Create performance and efficiency report, direct morning huddles with team members to provide feedback of previous activities. Assist management with operational activities: team member's schedules, cash shipments, random vault audits, dual control assignments, approvals, challenging situations with customers, etc. 07/2016 to Current Personal Banker Safe Company Name – City , State Target and identify affluent clients, analyze their needs, provide financial solutions based on their relationship and refer then to the appropriate business department when required. Partner up with Financial advisors, Mortgage consultants and additional team member to develop client acquisition plans. Consultation to business owners of banking and credit solutions throughout Wells Fargo tools and services for business owners. Assist Wells Fargo international clients providing tailored recommendations suiting their needs. Out of office visits and venues to business owners to develop stronger relationships and increase bank profitability. Assist management with operational activities: team member's schedules, cash shipments, random vault audits, dual control assignments, approvals, challenging situations with clients, etc. Created strategies to develop and expand sales of services to existing customer which resulted in a 24 % increase in annual revenue. Advised clients on mortgage, educational and personal loans. Maintained friendly and professional customer interactions. 07/2016 to Current Personal Banker Safe Company Name – City , State Target and identify affluent clients, analyze their needs, provide financial solutions based on their relationship and refer then to the appropriate business department when required. Partner up with Financial advisors, Mortgage consultants and additional team member to develop client acquisition plans. Consultation to business owners of banking and credit solutions throughout Wells Fargo tools and services for business owners. Assist Wells Fargo international clients providing tailored recommendations suiting their needs. Out of office visits and venues to business owners to develop stronger relationships and increase bank profitability. Assist management with operational activities: team member's schedules, cash shipments, random vault audits, dual control assignments, approvals, challenging situations with clients, etc. Created strategies to develop and expand sales of services to existing customer which resulted in a 24 % increase in annual revenue. Advised clients on mortgage, educational and personal loans. Maintained friendly and professional customer interactions. 12/2015 to 07/2016 Licensed Service Advisor Company Name – City , State Meet business goals by proactively reaching out to existing and new clients, cross-sell and increase insurance coverage. Review profit metrics, analyze areas of opportunity and develop an action plan for a successful goal achievement. Client outreach for retention, insurance review, renewal and leads for new business and high value account management. Create policy orders based under the Texas Insurance Law for Homeowners, Renters, Flood (FEMA), Auto and Commercial. Partnership with Real Estate agents, Mortgage Consultants for business aquisition and referral program. Supported Chief Operating Officer with daily operational functions. 12/2015 to 07/2016 Licensed Service Advisor Company Name – City , State Meet business goals by proactively reaching out to existing and new clients, cross-sell and increase insurance coverage. Review profit metrics, analyze areas of opportunity and develop an action plan for a successful goal achievement. Client outreach for retention, insurance review, renewal and leads for new business and high value account management. Create policy orders based under the Texas Insurance Law for Homeowners, Renters, Flood (FEMA), Auto and Commercial. Partnership with Real Estate agents, Mortgage Consultants for business aquisition and referral program. Supported Chief Operating Officer with daily operational functions. 12/2015 to 07/2016 Licensed Service Advisor - Insurance Broker Company Name – City , State Meet business goals by proactively reaching out to existing and new clients, cross-sell and increase insurance coverage. Review profit metrics, analyze areas of opportunity and develop an action plan for a successful goal achievement. Client outreach for retention, insurance review, renewal and leads for new business and high value account management. Create policy orders based under the Texas Insurance Law for Homeowners, Renters, Flood (FEMA), Wind and Hale, Auto and Commercial. Contact financial institutions for assistance with Escrow Accounts, payments, amendments and requirements. Assist to network events, develop partnership with Real Estate, Mortgage and other insurance companies. 02/2013 to 12/2015 Office Manager II Company Name – City , State Generate spreadsheets, reports and correspondence to use internally and externally. Perform monthly financial estimations to support financial transactions related to business activities. Match invoices to statements and purchase orders for optimum accuracy. Support calculating taxes of purchasing activities, acquired services and the deductions they might have. Revision of lawful permits and commercial invoices as result of transnational operations. Assist generating report of past Import and export transactions as requested by the Federal Government tax law enforcement. Gather necessary data to cross-reference and generate the required reports. Submit data entries as required by management into the company's system. Requisition of information (invoices, forms, permits, etc.) as requested by management. Organize and update the cloud data files required by Audit department. Record payments history, manage the cashbox when needed, deposit of checks or payments when requested. Generate reports of monthly operational expenses, revenue and break-even point when requested. Build rapport with the suppliers and manage the logistics process to ensure business operations. 02/2013 to 12/2015 Office Manager Company Name – City , State Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation while providing opportunities for career acceleration through achievements. Monitored and evaluated personnel performance to complete quarterly reviews, recommend advancement or address productivity concerns. Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving. Established efficient workflow processes, monitored productivity and implemented modifications to improve overall effectiveness of office personnel and activities. Match invoices to statements and purchase orders for optimum accuracy. Revision of lawful permits and commercial invoices as result of transnational operations. Record payments history, manage the cashbox when needed, deposit of checks or payments when requested. Build rapport with the suppliers and manage the logistics process to ensure business operations. Administered to CRM and company database, maintenance and updates. 02/2013 to 12/2015 Office Manager Company Name – City , State Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation while providing opportunities for career acceleration through achievements. Monitored and evaluated personnel performance to complete quarterly reviews, recommend advancement or address productivity concerns. Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving. Established efficient workflow processes, monitored productivity and implemented modifications to improve overall effectiveness of office personnel and activities. Match invoices to statements and purchase orders for optimum accuracy. Revision of lawful permits and commercial invoices as result of transnational operations. Record payments history, manage the cashbox when needed, deposit of checks or payments when requested. Build rapport with the suppliers and manage the logistics process to ensure business operations. Administered to CRM and company database, maintenance and updates. 07/2010 to 01/2013 Buyer Company Name – City , State Research of requested product, review supplier's location, price, quality and efficiency for a well rounded decision. Negotiate price, term of payments, product specifications, shipment details, warranty policies and further assistance required. Quote the inquired products and services and present at least three ideal options for business. Place requisition of products into the ERP & MRP Discuss budget specifications with management when required and review reduction of costs options. Weekly phone conferences with management regarding financial or market updates. Facilitated a fast-paced and dynamic entrepreneurial environment. Served as executive staff liaison to several committees. Reconciled business and creative needs. Observed all laws, regulations and other applicable obligations. 07/2010 to 01/2013 Order processing agent Company Name – City , State Research of requested product, review supplier's location, price, quality and efficiency for a well rounded decision. Negotiate price, term of payments, product specifications, shipment details, warranty policies and further assistance required. Quote the inquired products and services and present at least three ideal options for business. Place requisition of products into the ERP & MRP Discuss budget specifications with management when required and review reduction of costs options. Weekly phone conferences with management regarding financial or market updates. Facilitated a fast-paced and dynamic entrepreneurial environment. Served as executive staff liaison to several committees. Reconciled business and creative needs. Observed all laws, regulations and other applicable obligations. 07/2010 to 01/2013 Order processing agent Company Name – City , State In this position I was hired by Infosys LTD México but would work under CISCO SYSTEMS direction,. providing internal support to the San José, CA office and LATAM countries. Research requested product information, review supplier's location, reputation, prices, quality, efficiency for a well rounded decision. Negotiate price, term of payments, product specifications, shipment details, warranty policies and further assistance when required. Quote the inquired products and services and present at least three ideal options for business. Place requisition of products into the ERP & MRP systems, usually working with CISCO systems and Oracle. Review performance indicators as monthly, quarterly and annually purchases. Discuss budget specifications with upper management when required and review reduction of costs options. Weekly phone conferences with Internal upper management regarding financial or market updates. Internal customer interaction with the Sales department. Weekly and monthly spreadsheets report of purchased materials costs. Education 2017 Houston Community College Leadership, account management, business
Project Management Certification (on-going), development. : 2018 - On going Project Management Certification : Management Houston Community College - City , State 2012 Bachelor : International Business Management Universidad Autónoma de Nuevo León - City , State Emphasis in Business development and Management 2012 .
Universidad Autonoma de Nuevo Leon Oracle, ERP and MRP systems, Salesforce.com,
Bachelor's degree in International Business CRM (Customer Relationship Management).
Administration, : . Proficient in Microsoft Office. : Affiliations Chair member of the Wells Fargo Latin Connection Houston Chapter
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ADVOCATE
| 493 |
DIRECTOR OF INFORMATION TECHNOLOGY Executive Profile Director of Information Technology
Project Manager * Business Analyst * Technical Support Analyst
Visionary and highly accomplished Information Technology executive with success spanning 20+ years in high-performance, multi-faceted environments. Innovative and quality-driven professional to oversee enterprise resource planning, data and voice networking, software development, performance analysis and other critical business processes. Expertise establishing strategies and spearheading long-term initiatives to devise deploy and support IT infrastructures in alignment with business objectives. Adept administrator of enterprise projects and organizational budgets. Skill Highlights Innovative Leadership Change Management Infrastructure Design Strategic Planning Technology Development Collaboration and Liaison P & L Oversight Organizational Development Mentoring and Coaching Professional Experience Director of Information Technology 08/2005 to Current Company Name City , State Manage software development and infrastructure projects. Direct daily operations and oversee vendor relationships. Define project requirements and aligning efforts with clients and corporate needs and assess outcomes. Develop and see change management processes, release control, maintenance and support activities and employee training programs. Determine needs analysis for infrastructure and software requirements. Establish corporate policies pertaining to staff and employee usage of technology. Provides 24 x 7 technical support, Service Level Agreements (SLA's) and root cause analysis reporting. Directed staff of 7 IT professionals comprising of an IT Manager, Network Administrator, Programmer, IT Trainer and 3 Helpdesk Analysts supporting approximately 675 employees in 18 branches within the state of Florida. Interact with various departments in Corporate to derive pertinent information for Accounting, HR and Finance and formulate decisions based on data derived from the firm-wide Enterprise Resource Program. Accomplishments: Companywide system conversion to Windows 7, Office 2010 completed within 4 months. Standardization of software applications and hardware infrastructure, allowing for better system support, faster turnaround time for system problem resolutions Organization of departmental business which includes system inventory, software licensing and registrations. Evaluation of IT related vendors and service agreements resulting in a $300K per year reduction in IT expenditures Implementation of a $1.5 million ERP system, allowing for standardization of business processes with the financials, human resources, project management and purchasing department. Design and installation of an IP hybrid telecom system, standardizing the company's phone system and allowing for free inter-office communication, with a yearly savings of $160K in telecom expenses. Manager of Information 02/2003 to 07/2005 Company Name City , State Provided leadership in the firm's information technology department in the direction, planning and implementation of technology leading to the support and alignment of the Firm's business operation to achieve an effective, cost-beneficial and secure IT operations for over 350 users. Provided strategic and tactical planning, development, evaluation, and coordination of the IT Department. Oversee the integrity of all electronic records including information related to information security and data recovery processes. Facilitated communication between staff, management, vendors and other technology resources within the organization. Directed supervision of 6 IT staff including a Network Administrator, 2 IT trainers and 3 Helpdesk Analyst. Ensured that all users are properly trained for secure and effective use of the systems. Accomplishments:. Developed system policies addressing areas of risk and formulating a protocol for an effective change management. Spearheaded conversion of phone system to IP telephony resulting to a 30% decrease in spending for telecommunication infrastructure. Coordinated conversion of legacy servers and virtualization of servers, increasing operations efficiency and reducing downtime. Migrated several of the Firm's legacy application and reducing the applications supported leading to a standardized utilization of software. Senior Systems Analyst/Project Manager 07/1998 to 01/2003 Company Name City , State Responsible for planning and implementation of IT projects while managing and coordinating IT resources. Managed relationships with vendors and suppliers to ensure routine maintenance and that any possible problems are detected before they occur. Evaluated hardware and software acquisition to ensure compatibility and alignment with the Firm's objectives. Ensured all systems are properly updated and evaluated for routine maintenance. Assessed network and e-mail security to ensure network integrity. Responsible for the standardization and migration of Windows 98 Operating System to a Windows XP environment, Wordperfect to MS Office suite and consolidation of networked workstations and printers. Education Bachelor of Science : Industrial Psychology 1985 University of Santo Tomas - Manila Philippines Industrial Psychology Associates Degree : Computer Science 1995 Baruch College City Computer Science Cisco Certified Engineer 1997 Dersyha University City , State Selected Professional Development and Seminars
Team Leadership * Managing conflict * Effect Supervision of employees Managing People & Change * Effective Project Management * IP Telephony in the business environment * ERP system implementation techniques * Effective network and infrastructure design Coping with changes in technology Skills Accounting, Analyst, business processes, Change Management, Cisco Certified, Coaching, hardware, conversion, clients, direction, e-mail, employee training, Engineer, ERP, Finance, financials, human resources, HR, information security, information technology, inventory, IP, Leadership, Team Leadership, Managing People, Managing, Mentoring, MS Office suite, Office, Windows 7, Windows 98, Windows XP, migration, needs analysis, Enterprise, Network Administrator, network, Operating System, Organizational Development, phone system, policies, printers, processes, Programmer, Project Management, purchasing, reporting, Seminars, servers, Service Level Agreements, SLA, software development, strategic, Strategic Planning, Supervision, technical support, telecom, telecommunication, Telephony, Trainer, Wordperfect
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INFORMATION-TECHNOLOGY
| 236 |
OVERNIGHT PHARMACY TECHNICIAN Professional Summary Highly motivated and skilled individual with extensive background experience in customer service, administration, retail; long-term care; and hospital pharmacy. Studied Intro to Pharmacy, Anatomy & Physiology, Medical Terminology, Pharmacology & Pharmaceutical Calculations. Trained in the principles of Pharmacy Math and Dosages with knowledge of unit dose and medication preparation. Computer proficiency in MS Word, Excel, Access and PowerPoint. Education and Training Rasmussen College December 2013 Associate of Applied Science : Pharmacy City , State GPA: GPA: 3.58 Dean's list awardee: 4 consecutive quarters. Two-year Pharmacy Technician program which included both pharmacy based and general education courses. GPA: 3.58 Dean's list awardee: 4 consecutive quarters. Skills Trained in compounding all intravenous and chemotherapy admixtures. Extensive training in calculating and compounding pediatric admixtures and chemotherapy. Skilled in taking on multiple tasks in a fast paced environment. Knowledge of the processes involved in maintaining a sterile environment for compounding IVs. Licenses Certified and Licensed Pharmacy Technician by the State of Illinois Skill Highlights Strong decision-making ability Efficient and accurate Strong clinical background Accomplished in pediatrics Hospital and retail pharmacy professional Inventory management Medication compounding expert Pharmaceutical storage awareness HIPAA trained Exceptional patient care and interaction Meticulous attention to detail Excellent multi-tasker Works well under pressure Able to work with hands continuously Ability to handle fast-paced environment Strong organizational skills Active listening skills Sharp problem solver Energetic work attitude Large cash/check deposits expert Customer service expert Adaptive team player Opening/closing procedures Focused on customer satisfaction Skilled multi-tasker Cash handling Reliable team worker Food and beverage handling expert Strong customer relationship builder Able to work in a fast paced environment Alcohol knowledge Strong leader Professional Experience Company Name October 2014 to Current Overnight Pharmacy Technician City , State Fill all scheduled and stat patient orders. Process all refill requests in Care Connection, charge patient, print, and fill patient order. Fill all code carts, clot boxes, or any other emergency drug kits. Take inventory of all batched IV compounds based on set par levels and drug stability. Answer phone calls to assist Pharmacists in resolving any questions or problems that do not require and RPh. Compound all routine IV order while paying special attention to all STAT IV orders that are extremely time sensitive in severe situations. Compound any chemotherapy orders using appropriate personal protective equipment, correct supplies for closed-system compounding, and correct calculations for appropriate dosage. Company Name August 2014 to April 2015 Pharmacy Technician Registry City , State Fill unit dose medications, as well as compounding admixtures STAT orders for patients. Prepare and refill the anesthesia, epidural, and crash cart trays to be replaced in carts. Collect and prepare all medications and patient orders for Pyxis. Refill the Pyxis machine with correct medications, pull all outdated medications, as well as returns/discontinued patient medications. Sterile compounding of all IV fluids using aseptic technique. Company Name January 2014 to April 2015 IV Technician City , State Compound all intravenous admixtures using proper sterilization techniques. Correctly label all IV compounds with accurate patient, drug, and facility information. Scan all orders to designated totes sorted by facility. Restock all supplies used for orders and place an order with purchaser for any items that are low in stock. Company Name April 2013 to January 2014 Control Technician/Control EDK Technician/Fill Floor Technician City , State Control Technician- Fill and send narcotic prescription orders for patients. Take inventory of all narcotics on hand everyday. Control EDK Technician- Take inventory of all returned narcotic Emergency Drug Kits, document all drugs removed by nursing facilities, and replenish missing drugs in each box. Fill floor technician-Fill and send prescriptions orders for patients, as well as non-sterile compounding of topical and oral medications. Company Name July 2012 to May 2013 Certified Pharmacy Technician City , State Verify prescription, count medication, label, and dispense. Type and process new prescriptions. Ordering medication through warehouse or McKesson. Troubleshooting insurance problems. Comprehensive knowledge about HIPAA laws. Company Name April 2012 to October 2012 Administrative Assistant City , State Successful leader, equally effective as member of a team. Highly organized able to multi-task and accomplish multiple objectives. Professional demeanor and attentive to detail. Expertise in coordinating and supervising school functions and activities. Company Name May 2008 to January 2012 Cashier / Server City , State Cross trained as cashier and wait staff in fast-paced restaurant. Cashing out all orders on the register and retrieving customer's items. Extensive cash handling in large amounts. Calculating using basic math to give appropriate amount of change to customers. Assisted in the training of all new employees. Delivered exceptional service to all customers in a timely and friendly manner inside dining room and pick up areas of the restaurant. Served all customer who were dining in their food as well as mixing all alcoholic and non-alcoholic.
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ADVOCATE
| 551 |
COURT APPOINTED SPECIAL ADVOCATE FOR ABUSED AND NEGLECTED CHILDREN Summary Highly-motivated Licensed Social Worker with 7 years of experience working with children and adolescents in various environments. seeks to advocate, connect and collaborate with individuals and their families to help them overcome barriers that affect their daily life. Highlights Emergency response training Suicide risk assessments Basic Cardiac Life Support (BCLS) Certified .Case management . Excellent in organization and documentation Creating and following treatment plans .Collaborative .Culturally competent Experience September 2013 to Current Company Name City , State Court appointed special advocate for abused and neglected children Collaborated with Guardian ad Litem's, Child protective service workers, Mental health professionals, teachers and parents Maintained monthly contact with my client and their families. Evaluated and addressed individual client needs and concerns. Wrote court reports and case plans Maintained thorough case history records and wrote detailed reports. Managed caseloads and acted as an advocate for client rights.. February 2013 to Current Company Name City , State Emergency Medical Technician and Social Worker volunteer Assist with community public education Support prevention efforts Assist with local and major disasters Attend trainings and education seminars September 2015 to May 2015 Company Name City , State Social work Intern Semiweekly, worked under the indirect supervision of the school social worker. Conducted individual and group counseling and provided crisis management. Attended both IEP and staff meetings and worked collaboratively with teachers and parents. Individually created, followed and maintained intervention plans and kept detailed narrative reports of my client interactions. Assisted students with setting up outside resources and participated in risk assessments. Practiced cognitive behavioral and motivational enhancement techniques. Maintained a caseload of 10-15 clients, working under strict deadlines. September 2015 to May 2015 Company Name City , State Social Worker Intern Once a week interned at the elementary school with the school social worker for 7 hours. My responsibilities included individual counseling, group counseling, creating and following treatment plans, following behavioral plans, emotional support, and attending IEP meetings. Presented case history material for review and discussion with other staff members. Evaluated and addressed individual client needs and concerns. September 2014 to May 2015 Company Name City , State Social Work Intern Under the indirect supervision of the school social worker, once a week for an hour, I provided individual counseling. In addition I helped create personal plans of action in order for students to concentrate better while in the school environment. January 2009 to January 2013 Company Name City , State Child Care Provided daily summer and after school care for a young boy who has an autism spectrum disorder Completed summer school and regular school assignments, visited educational and physical fitness facilities, and assisted with behavior and emotional problems. Designed an effective behavioral modification program. September 2011 to May 2012 Company Name City , State Hippotherapy volunteer Accompanied occupational therapists in guiding medically challenged children during their Hippotherapy sessions. September 2011 to December 2011 Company Name City , State Research Intern Interned at Settlement Music school with a research team from West Chester University, assessing the correlation of poverty and learning. .Collected and maintained data. .Collaborated with teachers and staff around student schedules. .Assisted teachers with daily classroom activities. September 2009 to August 2011 Company Name City , State Girl Scout Leader Effectively coordinated and led Daisy Girl Scout troops for several years and assisted them through the moving up ceremonies. .Created lesson and activity plans. .Collaborated with parents. February 2008 to February 2010 Company Name City , State Foster care assistant Assisted with the care of 3 medical and special needs children, within the foster system. Effectively maintained and fed 2 children through a Gastrostomy tube. .Provided respite care for a child with autism and a heart defect Education 2015 West Chester University City , State Social Work Master of Social Work Education in program evaluation and policy analysis Continuing education in Recognizing and reporting child abuse Cognitive Behavioral Therapy coursework Structural Family Therapy seminar Cognitive processing Therapy Trauma informed education Acceptance and Commitment Therapy 2013 West Chester University City , State Psychology Bachelor of arts Deans List Admitted to honorary society Member of Autism Speaks U group 2011 Delaware County Community College City , State Psychology Associates of Psychology Presidents honor list Admitted to honorary society Skills Compassionate Active listener Experienced in working with individuals and groups Independent Strong communicator Knowledge of child development Self-Awareness Empathy Boundary Setting Time-management
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ADVOCATE
| 520 |
ACCOUNT MANAGER/BUSINESS DEVELOPMENT Experience Account Manager/Business Development , 07/2018 to 07/2019 Company Name – City , State Responsible for simplifying diagnostics and improving global health by providing advanced and supporting advanced health care solutions. Identify, select, and develop distributors and end-users qualified to successfully represent CTK Product both domestically and internationally. Collaborate with current customers to develop new business and/or to expand existing businesses within the assigned region. Negotiate pricing agreements that balance the needs of the organization with the needs of the customer as well as monitor and analyze data and market conditions to identify competitive advantages for new and current customers. Conduct market tours, meeting with end users and distributors to collect market feedback, conduct business planning, make product presentations, troubleshoot and train distributor sales staff. Representation of CTK Products at International trade shows in Europe and Latin America. Engage in opportunities and propose effective strategies by performing cost-benefit analysis for positioning CTK products within each market. Outline and record the market environment and business potential related to CTK products. Manage distributor quotas and purchase levels of assigned accounts to ensure achievement of assigned CTK sales targets. Ranked as the #1 Account Executive that finished quarter 2 with a 4% increase for the year. Reach quarterly sales targets and work with the sales team to develop strategies and implement brand strategies to ensure a consistent marketing message. Responsible for generating new Research Use Only accounts to enhance the CTK products in the United States. Laboratory Consumables Sales Representative , 07/2017 to 05/2018 Company Name – City , State Acquired deep knowledge of IMEB's lab equipment and supplies, service offerings, and business processes. Managed incoming sales leads which included responding to incoming inquiries that are considered to be non-strategic or transactional accounts within the United States and Latin America. Used knowledge of the industry and market, specifically customer and competitor trends, to build and grow the new and existing customer base while achieving a defined sales goal. Developed and implemented a business plan to expand business and maintain a pipeline of opportunities to meet or exceed sales objectives. Led and participated in presentations at conferences and special projects as required. National Sales Executive , 06/2016 to 07/2017 Company Name – City , State Provided and promoted the best quality nursing uniforms as well as selling add- on services such as lab equipment, supplies, patches and embroidery for health care professionals. Number 1 Sales producer at Dove Professional Apparel for the last 3 years of their sales history. Developed new clients and business by prospecting, cold calling, attending national conferences and responding to business leads. Maintained a high level of customer service and increased revenue streams with existing customers as well as leveraged relationships to expand business. Also monitored and reviewed customer sales activity and made adjustments to processes and strategies as needed. Made customized presentations to various accounts which included onsite visits, problem solving workshops, administrative follow-ups and master knowledge of the Dove product line and value proposition.. Market Analyst/ Business Development Specialist/ Client Advocate , 01/2010 to 06/2016 Company Name – City , State Generated sales leads by contacting library staff member's pre-registration industry conference lists, seminars, websites enquiries, client databases and client referrals. Provided clients with regular account reviews in an effort to elicit open communication with respect to the value of services and upsell additional products and processed long-term agreements contracts. In charge of reporting, tracking, evaluating a client's progress on their Technology Roadmap, while staying mindful of critical impacts to the client's business needs. Suggested and implemented creative pricing and payment solutions balancing customer needs and pricing policies. Worked with multiple business departments (legal, finance, marketing, operations) to develop solutions for growth and development of operational best practices. Supported the requirements for customer licensing and monitored accounts for compliance issues. Business Manager/Sales Manager , 09/2006 to 03/2009 Company Name – City , State Conducted job performance reviews, manage staff and personnel issues, supervised customer service and directly responsible for meeting and exceeding personal and team sales goals as set forth by Store Management. Managed the orientation and development of all Cosmetic Consultants to ensure increased brand awareness, productivity and sales. Fully responsible for recruiting and interviewing potential candidates based on hiring criteria. Organized special events / tradeshows and reached out to outside businesses to increase revenue. Conducted product demonstrations and presentations. Work History Account Manager/Business Development , 07/2018 to 07/2019 Company Name – City , State Responsible for simplifying diagnostics and improving global health by providing advanced and supporting advanced health care solutions. Identify, select, and develop distributors and end-users qualified to successfully represent CTK Product both domestically and internationally. Collaborate with current customers to develop new business and/or to expand existing businesses within the assigned region. Negotiate pricing agreements that balance the needs of the organization with the needs of the customer as well as monitor and analyze data and market conditions to identify competitive advantages for new and current customers. Conduct market tours, meeting with end users and distributors to collect market feedback, conduct business planning, make product presentations, troubleshoot and train distributor sales staff. Representation of CTK Products at International trade shows in Europe and Latin America. Engage in opportunities and propose effective strategies by performing cost-benefit analysis for positioning CTK products within each market. Outline and record the market environment and business potential related to CTK products. Manage distributor quotas and purchase levels of assigned accounts to ensure achievement of assigned CTK sales targets. Ranked as the #1 Account Executive that finished quarter 2 with a 4% increase for the year. Reach quarterly sales targets and work with the sales team to develop strategies and implement brand strategies to ensure a consistent marketing message. Responsible for generating new Research Use Only accounts to enhance the CTK products in the United States. Laboratory Consumables Sales Representative , 07/2017 to 05/2018 Company Name – City , State Acquired deep knowledge of IMEB's lab equipment and supplies, service offerings, and business processes. Managed incoming sales leads which included responding to incoming inquiries that are considered to be non-strategic or transactional accounts within the United States and Latin America. Used knowledge of the industry and market, specifically customer and competitor trends, to build and grow the new and existing customer base while achieving a defined sales goal. Developed and implemented a business plan to expand business and maintain a pipeline of opportunities to meet or exceed sales objectives. Led and participated in presentations at conferences and special projects as required. National Sales Executive , 06/2016 to 07/2017 Company Name – City , State Provided and promoted the best quality nursing uniforms as well as selling add- on services such as lab equipment, supplies, patches and embroidery for health care professionals. Number 1 Sales producer at Dove Professional Apparel for the last 3 years of their sales history. Developed new clients and business by prospecting, cold calling, attending national conferences and responding to business leads. Maintained a high level of customer service and increased revenue streams with existing customers as well as leveraged relationships to expand business. Also monitored and reviewed customer sales activity and made adjustments to processes and strategies as needed. Made customized presentations to various accounts which included onsite visits, problem solving workshops, administrative follow-ups and master knowledge of the Dove product line and value proposition.. Market Analyst/ Business Development Specialist/ Client Advocate , 01/2010 to 06/2016 Company Name – City , State Generated sales leads by contacting library staff member's pre-registration industry conference lists, seminars, websites enquiries, client databases and client referrals. Provided clients with regular account reviews in an effort to elicit open communication with respect to the value of services and upsell additional products and processed long-term agreements contracts. In charge of reporting, tracking, evaluating a client's progress on their Technology Roadmap, while staying mindful of critical impacts to the client's business needs. Suggested and implemented creative pricing and payment solutions balancing customer needs and pricing policies. Worked with multiple business departments (legal, finance, marketing, operations) to develop solutions for growth and development of operational best practices. Supported the requirements for customer licensing and monitored accounts for compliance issues. Business Manager/Sales Manager , 09/2006 to 03/2009 Company Name – City , State Conducted job performance reviews, manage staff and personnel issues, supervised customer service and directly responsible for meeting and exceeding personal and team sales goals as set forth by Store Management. Managed the orientation and development of all Cosmetic Consultants to ensure increased brand awareness, productivity and sales. Fully responsible for recruiting and interviewing potential candidates based on hiring criteria. Organized special events / tradeshows and reached out to outside businesses to increase revenue. Conducted product demonstrations and presentations. Education Bachelor of Science Florida State University - City , State Summary To obtain a sales position where my experience, accomplishments, and proficiency will allow me the opportunity for growth.
QUALIFICATIONS: 13 years of consistently exceeding sales goals 13 years of progressive experiencing in managing staff and accounts 13 years of experience on product demonstrations/ presentations Excellent computer skills: Work, PowerPoint, Excel, proprietary inventory systems Salesforce.com, social media 13 years conducting business to business sales Fully fluent in Spanish and English 7-13 years coordinating special events and tradeshows Highlights Administrative, Store Management As set, Strategic Balance, Trade shows Business plan, Troubleshoot Business planning, Websites Business processes, Workshops Cold calling Competitive Conferences Contracts Client Clients Customer service Databases Special events Finance Forth Hiring Latin Legal Marketing Market Nursing Performance reviews Personnel Policies Positioning Presentations Pricing Problem solving Processes Producer Progress Quality Recruiting Reporting Research Selling Sales Seminars Skills Administrative, as set, balance, business plan, business planning, business processes, cold calling, competitive, conferences, contracts, client, clients, customer service, databases, special events, finance, forth, hiring, Latin, legal, marketing, market, nursing, performance reviews, personnel, policies, positioning, presentations, pricing, problem solving, processes, producer, progress, quality, recruiting, reporting, Research, selling, Sales, seminars, Store Management, strategic, trade shows, troubleshoot, websites, workshops Additional Information HONORS AND AWARDS:
, Ranked 6th in the state of FL as the top Sales Representatives for Estee Lauder in 2009 and exceeded sales goals by 15%.
Maintained excellent client retention rates under 1% at SirsiDynix/EOS International by providing highly accessible service coupled with expert industry knowledge.
Expanded market share for Dove Professional Apparel by more than 40% of last year's numbers. Re-wrote territory business plan for Estee Lauder and prioritized sales calls, which resulted in 80% goal attainment.
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APPAREL
| 1,640 |
CONSULTANT Profile A highly accomplished, skilled and talented Consulting manager with a thorough understanding of the Software development Life Cycle and a proven track record of successfully providing overall direction to project teams and managing client relationship. Professional Experience Consultant , 01/2001 to 11/2014 Company Name － City , State Led a data migration project for a client P & C insurance company from a legacy client server insurance system with a relational backend to a n-tiered insurance system which involved the entire gamut of activities from defining requirements, selecting the application tool suite to use for the data migration, performing data mapping and gap analysis, designing the technical approach, performing the necessary business analysis, engaging with the target system vendor technical leads to ensure structural compatibility, developing the transformation, testing the transformation all the way to the upload into the target system, supporting the UAT and creating a deployment plan Led and managed the design, development and implementation of a Billing module of a P & C system to support a change in the lockbox financial institution Served as a Technical Project Manager as well as a vendor relationship manager on a Commercial Lines Expansion Project, a key business initiative of the client company to enable the organization to underwrite business in additional states. This CL Expansion effort is expected to capture 1.5% of the commercial lines market in each additional state (about $35,000,000) by the end of 2011 Led and managed a cross functional team to successfully migrate existing processes from an in-house personal lines system to a system in a hosted environment Led client efforts to support external IS audit conducted by Ernst & Young Led and managed the design, development and deployment of a print solution using Accelio suite of products (now part of the Adobe suite of products) to replace an existing print sub-system for a P & C Insurance system. Conducted an internal practice-wide training to prepare other teams to undertake such print solution development efforts for other P & C clients Led and managed the design, development and integration of a custom built compliance software sub-system to help a P & C Insurance system comply with the requirements of the Office of Foreign Assets Control (OFAC) Assisted the IT Director at a client company in migrating their existing legacy system to the POINT IN system. This was a full service engagement that included, analyzing and determining the hardware requirements for the selected system, negotiating the hardware purchase (saved the client over 40% on the original hardware purchase price), overseeing the hardware installation, developing the UAT plan, overseeing the UAT, advising and assisting the clients' IT Director on the project. Conducted an analysis of the popular CRM software packages and presented the findings to the clients' senior management team as part of an effort to facilitate their selection of a CRM package Technically led the design and development of an Imaging prototype system Provided technical leadership in re-designing the Guy Carpenter report to ensure accuracy and better data processing Provided technical leadership for migrating a Commercial lines system to a new payment vendor Provided production support on several client engagements Mentored junior level staff on several system development efforts Provided expertise and oversight in the development of marketing collateral Participated in a technical advisory role in determining the feasibility and the subsequent techno-business analysis of implementing an e-bill presentment module for a personal lines system which involved a lockbox vendor replacement. Software Engineer , 01/2000 to 01/2001 Company Name － City , State Designed, developed and tested insurance applications. Maintained existing insurance applications. Sr. Applications Analyst Programmer , 11/1997 to 12/2000 Company Name － City , State Designed, developed and tested applications using Centura/SQL Windows as the frontend and Oracle as the backend. Translated business requirements into technical specifications. Formed a part of the core group on several teams for customizing and deploying the company's base P & C Insurance system Implemented Aviation, Tourism and Garage Liability lines of business for Sul America using Centura as the front end and Oracle as the back end. Implemented Lead and Asbestos as well as Engineering lines of business for Zurich American using SQL Windows as front end and Oracle as the back end Formed a part of the core group of a successful team that implemented an insurance/auto-warranty system for General Motors Corporation using Centura Developer for the front-end and Oracle as the back-end Participated in responding to RFP's as an SME Led the conversion of a 16-bit WPC (P&C Insurance) system as a technical advisor to its 32-bit version Mentored junior level staff on application development efforts. Education Master's degree : Computer Science , 2000 University of South Carolina － City , State , USA Computer Science Bachelor's degree : Physics , 1992 Gujarat University － City , State , India Physics Accomplishments Cross functional leadership and management: Served as a Technical Project Manager as well as a vendor relationship manager on a Commercial Lines Expansion Project, a key business initiative of the client company that was aimed at capturing 1.5% of the commercial lines market in each state (about $35,000,000) by the end of 2011 Process migration leadership: Led and managed a cross functional team to successfully migrate existing processes from an in-house personal lines system to a system in a hosted environment Application audit support: Led clients' effort at supporting an external IS application audit conducted by Ernst & Young Leadership in Application Design, Development and Deployment: Technically led and managed the design, development and deployment of a print solution using Accelio suite of products (now part of the Adobe suite of products) to replace an existing print sub-system for a P & C Insurance system. Leadership in the design, development and deployment of compliance software: Technically led and managed the design, development and integration of a custom built compliance software sub-system to help a P & C Insurance system comply with the requirements of the Office of Foreign Assets Control (OFAC) Leadership in data migration from a client server to an n-tiered system: Led a data migration project from a legacy client server insurance system with a relational backend to a n-tiered insurance system. Skills Adobe suite, application development, approach, Assembler, Billing, business analysis, C, Carpenter, CL, client server, hardware, hardware installation, conversion, CRM, client, clients, data migration, data processing, Database, Delphi, designing, senior management, financial, functional, HTML, Imaging, Insurance, Languages, leadership, Director, market, marketing collateral, Access Basic, Office, MS-Office, MS-Project, Windows, Windows 2000, negotiating, Operating Systems, Oracle, Developer, Pascal, processes, Programming, RFP, SQL Server, SQL Windows, UNIX, Visio, Visual Basic
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CONSULTANT
| 1,138 |
MEDICAL SUPPORT ASSISTANT Professional Summary Detail-oriented and disciplined team player seeking a new role in a Supervisor position. Has 15+ years of experience in Military Healthcare to include 8+ years in Management. Result-oriented personnel with specialized training and significant hands-on practical experience in a hospital setting. Proven ability to manage multiple responsibilities simultaneously, proactively resolve issues, and excel in fast-paced high-pressure settings. Key Qualifications Secret Security Clearance Clinical Management Leadership Communication Skills Operations Personnel Supervision/Training Team Building Networking Accountability Data Reporting Tracking/Analysis Critical Thinking Patient/Physician Relations Budgeting Record Maintenance Data Administration Time Management Risk Management Education and Training September 2016 Bachelor of Science : Health Care Administration Kaplan University Health Care Administration May 2015 Associate of Science : Health Science Kaplan University Health Science November 2014 Emergency Medical Technician - Basic National Registry of Emergency Medical Technician Professional Experience 07/2015 to Current Medical Support Assistant Company Name － City , State In charge of processing inpatient and outpatient specialty consults and referrals through Computerized Patient Record System (CPRS); along with processing authorizations through Fee Basis Claims System (FBCS) and scheduling Veterans through VISTA Appointment Manager. Pulls reports daily of specialty consults, sorting consults on spreadsheet to ensure proper data tracking, appointment tracking, and making follow-ups. Works closely with Non-VA Care Coordinator Nurse and Veteran Affairs staff to ensure the fast and accurate coordination of care between the facilities of VA Medical Center and Non-VA Care providers. Responsible for assisting patients, providers, and Non-VA facilities with referrals and setting up appointments. Generates authorizations for Veteran services ensuring proper ICD-10, CPT, and DRG codes are being use as well as allocating appropriate funds for services Works with CBO and Health Administration Services to perform monthly audits on authorizations to ensure correct codes, data, and funding are being used. Ensures Veterans are eligible and have opted into the Veteran's Choice-First program and uploads appropriate data information and medical documentation into Healthnet. Communicates with Veterans, family members, providers, and Non-VA facilities in a professional, courteous, tactful and helpful manner. Researches and follow-up on complaints or inquiries from providers, Non-VA facilities, and Veterans; Assists with the coordination to resolve any issue. 11/2005 to 06/2015 Healthcare Clinical Manager Company Name － City , State Supervised over 40 personnel in a medical clinic and was dependable for their training, safety, welfare, and professional development; determine personnel requirement; conduct training programs. Developed new standard operating procedures for the medical clinic and ensured all personnel were trained and qualified on all procedures, resulting in excellent care of patients. Deployed a new way of tracking and ordering medications and medical supplies, improving the effectiveness of the medical supply department. Monitored, managed, and controlled the budget for the ordering and restocking of medical supplies. Assisted with technical and administrative management of medical treatment facilities under the supervision of a Physician and/or Physician's Assistant; enforced proper processing of clinic charge documents; ensured the timeliness and accuracy of all submitted information. Coordinated the day-to-day operations of medical clinic with higher echelons of Medical Treatment Facilities; demonstrated support for clinic, divisional and medical center policies. Coordinated communication between patient and internal and external providers; addressed patients and clinicians concerns, documented patients' encounters regarding clinical issues on appropriate forms, and provided clinical and administrative information to physicians when needed. Enforce strict maintenance and accountability of 10 Field Litter Ambulances and six Medical Sets worth over $700,000. 08/2002 to 11/2005 HealthCare Specialist Team Leader Company Name － City , State Directed services, taught and trained medical technicians, and performed as a Team Leader for 6 personnel. Worked with foreign nationals to develop and maintain a field medical clinic in rural areas to provide medical assistance for those unable to obtain care. Maintained accountability and serviceability for organizational equipment including six evacuation vehicles, communication equipment. Provided Emergency medical treatment, limited primary care, force health protection and evacuation in a variety of operational and clinical settings from point of injury or illness through the levels of military healthcare. Accomplishments Basic Leadership Course, 218th Regiment (Leadership), Fort Jackson, SC * Advance Leadership Course, AC&S, Fort Sam Houston, TX * Army Field Sanitation Course, Fort Bragg, NC * Medical Terminology * First Aid Instructor * Sexual Harassment Assault Response Prevention Program and Equal Opportunity Programs. Skills administrative, Basic, budget, CPT, dependable, documentation, fast, forms, funds, ICD-10, Team Leader, medical assistance, Works, organizational, assisting patients, personnel, policies, primary care, requirement, safety, scheduling, sorting, spreadsheet, supervision, Technician, training programs, VISTA
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HEALTHCARE
| 720 |
STAFF ACCOUNTANT Summary Flexible Accountant who adapts seamlessly to constantly evolving accounting processes and technologies. Highlights 10 years of practical accounting experience Prior Management experience Full lifecycle implementation Prior experience using MS Excel, JD Edwards, QuickBooks, AX, and RFMS on an expert level Experience Company Name January 2016 to Current Staff Accountant City , State Involvement with month-end closing process Prepare and reconcile full cycle monthly financial statements for selected entities, including supporting schedules, equity roll forward, cash flows, taxes, budget variance reports, and other management reports, as needed. Make all necessary recurring and correcting entries. Review financial projections versus actual results and report on variances. Support all financial audits and examinations Assist in preparation of the balance sheet and other reports to summarize and interpret current and projected company financial position Participate in developing accounting controls and risk management strategies Resolve requests in a timely manner, demonstrating a high level of commitment to meeting requirements within the provided guidelines Prepare the monthly reporting packages, including analysis of current actual results to prior period actual results for use in internal and external reporting. Company Name February 2012 to August 2015 Accounting Manager/ JDE Business Analyst City , State Oversee entire receivable functions to include job costing, billing, aging, collections, resolution of billing discrepancies Supervise and manage the workflow of assigned staff (approximately 12 employees) to ensure the timely and accurate preparation and review of accounting transactions and reports Provide analysis and interpretation of accounting issues to ensure compliance with GAAP and support the decision making Interface with other departmental leads and branch managers to solve problems that cross departments Oversee and manage other accounting and miscellaneous functions to include labor posting, receiving, auditing purchase orders for accuracy, pricing, requirement compliance for contractors Develop and implement policies, procedures, and systems to ensure efficient work flow and clear expectations of assigned staff Forecast staffing needs, manage schedules of assigned staff, interview and selection, administer disciplinary actions as needed, train new hires, manage time off requests Run reports to reconcile labor, materials, payments, accounts Review builder contracts and sign all lien releases, and notice to owners Act as key facilitator of ERP selection and implementation, including but not limited to: Consult with upper management and provide development support, participate in system upgrade by assisting in planning, development and testing, continuously gain an understanding of the business operations and provide techniques to enhance technical business processes, design and suggest innovative modifications in application systems, perform a wide range of activities associated with application analysis, design functions, and program review, develop test data; conduct testing and debugging to produce required results, participate with IT teams to improve/optimize operations performance, and schedule and conduct training of staff on software. Company Name August 2011 to January 2012 Administrative Accountant City , State Public Accounting Work with QuickBooks (entering deposits, making general journal entries, and closing entries, entering monthly transactions, and doing reconciliations), along with creating work papers for multiple clients, put together monthly reports for clients, work with Microsoft office on a daily basis Payroll experience Fill out tax forms and applications. Company Name September 2007 to April 2008 Executive Assistant City , State Worked between 20 - 25 hours per week while a sophomore at USF Worked with QuickBooks (A/P, A/R, Bank Reconciliations, Deposits) and Fishbowl, picked up mail from PO box and took deposits to the bank, filed all customer and vendor reports and information (creating new files when necessary), answered phones and dealt directly with customers and vendors. Company Name August 2006 to September 2011 Accounting Assistant City , State Work 15 - 20 hours while in high school to save for college Work with QuickBooks (creating invoices, deposits, entering bills), file all customer and vendor reports and information (creating new files when necessary) Education University of South Florida December 2010 Bachelor of Science : Accounting City , State Skills Accounting, A/P, auditing, balance sheet, Bank Reconciliations, billing, budget, business operations, business processes, contracts, clients, decision making, ERP, financial, financial audits, financial statements, forms, JD Edwards, job costing, materials, MS Excel, Microsoft office, month-end closing, Payroll, policies, pricing, Public Accounting, QuickBooks, receiving, reporting, risk management, staffing, supervisory
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ACCOUNTANT
| 1,882 |
BRANCH BANKER III Accomplishments Maximize sales volume. Maintain visual presentation standards that are consistent with division philosophy and direction. Demonstrate effective written and verbal communication skills. Assist in recruiting, training and developing Sales Associates. Develop proficiency in all operational policies and procedures. Manage time and prioritize tasks. CUSTOMER SERVICE / SALES Ensure customer service is the #1 priority. Effectively supervise the sales floor to ensure customer / associate awareness at all times. Understand and create awareness of the factors to impact sales volume. LEADERSHIP Motivate and develop associates to meet goals / objectives. Clearly delegate activities and follow-up on all direction. Demonstrate teamwork with-in store and company. Take initiative and use sound judgement. Lead by example. PERSONNEL Demonstrate professional image and conduct. Follow specific divisional dress code policy. Ensure that store staff is treated professionally, courteously and respectfully. Involve store staff in accomplishing store goals. Take an active role in own development. Communicate staff concerns to management. Support all company / management decisions. OPERATIONS Execute and follow-up on all operational policies, procedures and directives. Execute and follow-up Inventory Shrinkage Improvement Program. Ensure accuracy in all paperwork. VISUAL PRESENTATION Maintain store appearance to reflect division standard. Replenish merchandise on a timely basis. Have knowledge of the store merchandise. Have knowledge of sales floor and stockroom organization. Keep management informed of all merchandise-related issues. Executes markdowns and re-merchandise as needed. POS set-up is timely and effective. Executes and maintains divisional marketing directives. Interpret and execute floor plans and guidelines. Professional Summary My objective is to continue to move up within BB&T. I have been a Relationship Banker with BB&T since January 2006. I was promoted from Relationship Banker I to a Relationship Banker II in January 2012. My long term goal is to work my way into our training department and helping new hires learn about BB&T. I am very passionate about BB&T and love working here. Skills Team leadership Self-motivated Strong verbal communication Positive Attitude Strong work ethic Excellent Customer Service skills Work History 01/2006 to Current Branch Banker III Company Name – City , State Proactively initiate, develop, and manage long-term, profitable relationships. Manage existing client relationships to identify future needs and consultatively address them. Profile prospects and clients to identify additional financial needs and refer to appropriate financial partners. Deliver superior quality service in person or by phone such that client needs are met on a consistent, positive basis. Serve as primary contact for new account openings and cross sale of other products and services to clients and prospects. Proactively and reactively contact clients and prospects daily by phone or in person to identify additional client financial needs and strengthen client relationships. Support team sales process by acting upon or referring identified client needs to other lines of business, including but not limited to, retail loan, mortgage, investments, private banking, insurance, small business, merchant services, and other areas. Participate in team sales efforts such as team call nights, sales meetings, and debriefs. Employ BB&T supported sales techniques and processes whenever possible to better serve the client and branch team. Serve as contact for client problem resolution and perform maintenance for current clients as dictated by the needs of the office. Serve as contact in responding to client and non-client service inquiries as dictated by the needs of the office. Support team service process by participating in team service efforts such as service meetings. Must adhere to all BB&T Policies and Procedures, security guidelines, banking regulations and internal control procedures. Responsible for attending applicable training classes and completing computer based training, etc. Stay abreast of all changes in policies and procedures to ensure compliance with current guidelines. 07/2005 Customer Account Specialist Company Name – City , State Provide customer service by greeting, assisting and soliciting persons entering the office or on the telephone. Meet personal performance goals through handling complete loan cycle. Receive and process credit and employment verifications and records information obtained. Perform routine transactions at an on-line terminal. Process payments and disbursements. Prepare reports, type correspondence and transactions documents maintain files, handle mail, notarize documents and handle recording and filing. 10/2004 Financial Services Reprsentative Company Name – City , State Provide a superior client service experience while assisting in and supporting all aspects of service and sales-related activities in the branch. Develop new and strengthen/expand existing personal and business client relationships through daily client relationship management, providing financial solutions that meet clients' needs and goals, penetrating all product and service lines. Provide financial solutions that meet clients' needs and objectives using sales activities to include conducting consultative conversations, online charts, teleconsulting and making referrals when appropriate. Support the efforts and goals of the branch team through personal sales of a wide variety of SunTrust Bank's products and services and use of referrals, as appropriate across lines of business. Provide service excellence; perform routine client maintenance requests, problem resolution and basic sales functions. Commit to advancing individual knowledge of sales techniques and product knowledge to better serve consumer and business clients. Perform Teller functions as required. Ensure compliance with internal controls, operational procedures and risk management policies. Pursue on-going education of SunTrust products, services, and other lines of business. Additionally, Financial Services Representatives (FSR) in In-Store locations are responsible for service and sales to include in-store prospecting, and assisting clients on platform and teller transactions Responsible for ensuring that all business transactions and practices in the individual's span of control comply with all regulations and the SunTrust Code of Conduct. 01/2003 to 10/2004 Floor Supervisor Company Name – City , State Floor Supervisor is an entry-level management position. A Floor Supervisor shares in the responsibility for the overall performance the store and assists Store Management with generating sales potential, recruiting and developing staff, maintaining store appearance, controlling expenses and shortages. Welcomed customers into the store and helped them locate items. Handled all customer relations issues in a gracious manner and in accordance with company policies. Identified potential shoplifters and alerted management. Cleaned and organized the store, including the checkout desk and displays. Alerted customers to upcoming sales events and promotions. Stocked and replenished merchandise according to store merchandising layouts. Priced merchandise, stocked shelves and took inventory of supplies. Trained and developed new associates on POS system and key sales tactics. Instructed staff on appropriately handling difficult and complicated sales. Counted cash drawers and made bank deposits. Education August 1999 High School Diploma : Eastgate Christian Academy - City Skills banking, basic, c, charts, credit, client, clients, customer service, filing, Financial, insurance, investments, meetings, mail, office, Policies, problem resolution, processes, quality, maintain files, recording, recruiting, relationship management, retail, risk management, Sales, staffing, Store Management, Supervisor, telephone, phone, type
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BANKING
| 2,192 |
HR CONSULTANT Summary Certified Human Resources Professional with 15 years background in full range of HR functions with extensive experience in employee management, hiring, training State and Federal compliance and the ability to incorporate HR practices to achieve business results. Highlights Training and development Recruiting Exceptional interpersonal skills Manager coaching and training Performance management Employment law compliance Employee relations Accomplishments Established HR infrastructure as companies transitioned from small to mid-size. Trained HR staff in proper creation and retention of HR documentation Instituted Performance Management process with supporting training and follow-up. Supported Company through change management during and after acquisition. Implemented process for leave management incorporating the complex interaction of FMLA, CFRA, ADAAA and PDL. Experience HR Consultant July 2014 to December 2014 Company Name － City , State Partnered with legal department of multi-state client (40,000+ employees) to establish ADAAA and other workplace compliance. Identified and updated a backlog of LOA and accommodation issues. Human Resource Specialist August 2008 to June 2014 Company Name － City , State Human resources advisor to a diverse group of clients from various industries, delivering customized HR service solutions that positively impact client business and ensure compliance with State and Federal laws. Reviewed federal and state laws to confirm and enforce company compliance.Designed the employee performance evaluation process and merit program.Created and implemented the exit and interview program process.Advised top management on appropriate employee corrective actions.Created and modified job descriptions within all departments.Worked with senior-level management to create fair and consistent HR policies and procedures.Worked with HR advisors and HR representatives on establishing consistent hiring practices.Created and managed more than [Number] confidential personnel records.Guided clients on how to conduct background checks and verify references.Developed more than [Number] employee handbooks, including design and layout.Facilitated monthly meetings to develop strategies that would positively influence workplace relationships.Conducted an average of [Number] employee exit interviews per year.Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.Guided the startup and management of all HR operations, systems and programs for a new location within the company.Led a weekly open enrollment question and answer session with employees on benefit program updates.Supported [Number] employees at all levels, including executive leadership.Recruited and interviewed [Number] applicants per [Time period].Increased the employee base by [Number]% to meet changing staffing needs.Implemented an innovative employee incentive program, which resulted in a [Number]% increase in staff productivity.Directed [Initiative] to maximize [Positive outcome].Answered employee questions regarding [Topic] and [Topic] and resolved any issues.Advised managers on organizational policy matters and recommend needed changes.Conducted new employee orientation to foster positive attitude toward organizational objectives.Directed personnel, training and labor relations activities.Identified staff vacancies and recruited, interviewed and selected applicants.Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Worked directly with small business owners and start-up companies to build, redefine and update HR department to support organization's strategic goals and objectives. Provided liability management training to supervisors and managers. Created and implemented interview and selection, performance management, succession planning processes. Utilized HR Metrics to support creative solutions for Human Capital Management. Provide guidance on compliance as well as design programs to attract, retain and grow staff. Manage ER matters to provide conflict resolution and mitigate liability. Human Resource Generalist April 2007 to April 2008 Company Name － City , State Partnered with managers to interpret and implement company policy, providing insight and guidance on employment law in order to maintain consistency and compliance. Provided coaching and counsel in the areas of employee relations, performance management and corrective actions. Acted as liaison between managers, employees and centralized HR functions during implementation of organizational process changes. Identified issues and proposed changes that challenge the status quo to align growth with corporate goals. Considered SME (subject matter expert) for Leaves of Absences, Workers Compensation and I-9 compliance. "Go-to" person for HR staff. Created and implemented processes for rectification of compliance issues. Worked closely with corporate benefits in order to implement new leave process. Developed materials to guide employees through newly implemented processes. Human Resources Coordinator January 2003 to January 2007 Company Name － City , State Partnered with managers and supervisors in order to provide HR support for 3 sites in Southern California, with over 600 employees. Managed all LOA including FMLA, CFRA and PDL to ensure compliance with State and Federal regulations and company policies. Provide coaching and counseling in the areas of compliance, employee relations, disciplinary actions and review process. Worked closely with the VP and legal department to respond to EDD, FEHA and company hotline complaints. Successfully avoided litigation by consistent practice and clear documentation. Conducted investigations, documented and determined appropriate resolution. Proactively determined training needs and created programs to develop workforce for anticipated technology, reducing staff turnover, increasing productivity and quality. Developed screening matrix for government funded training program resulting in 100% successful completion and overall improvement in workforce. Supported Distribution center with all HR related needs during automation, including change management and department restructure and compensation structure. Working member of implementation team for Oracle HR. Provided staffing and recruiting support for positions ranging from hourly to technical specialties. Conducted market analysis using compensation surveys to ensure equity for employees. Calculated quarterly and annual bonuses per multiple national and international programs. Maintained training record to comply with ISO9001 audits. Resolved employee issues with payroll and Benefits. Conducted New Hire orientation, Sexual Harassment Prevention and other training as required. Administered review process for non-exempt and exempt employees. Evaluated, selected and built relations with vendors resulting in 50% reduced cost and better service. Provided support for HR department and coordinate all on-site and off-site events. Interacted with workers' compensation and medical facilities to facilitate claims resolution. Maintained FMLA and WC documents and logs. Worked closely with VP of HR on matters ranging from creation of new awards program to facility closures. Compiled and filed OSHA and AQMD reports per requirements. Administrative Assistant January 2000 to January 2001 Company Name － City , State Provided general support for the HR department and director of HR. Responsible for all company events, recreation programs, answering general benefits inquiries and ensuring completion of all paperwork. Education B.S. : Pharmacology University of Dundee B.S., Pharmacology, University of Dundee, Scotland Certifications PHR , GPHR SHRM-SCP - Senior Certified Professional Professional Affiliations Society of Human Resources Managers (SHRM) and PIHRA Skills
|
HR
| 58 |
DIRECTOR, BUSINESS DEVELOPMENT Professional Summary Results-driven and highly skilled business development director with in-depth state and federal government. Expertise in identifying, developing, and executing strategic pursuits of new government opportunities. Excellent healthcare and business process solutions experience leveraging new industry trends, as well as game-changing legislation and its impact to federal and state governments. Open and clear communicator with demonstrated strategic vision and disciplined execution. Capable in bringing immediate federal government healthcare-related opportunities. Core Qualifications 32 years of experience with client engagement, oral, and written submission skills in government opportunities 20 years experience in government healthcare markets, state and federal 28 years of IT and Business experience with large and global IT and business solutions companies Very strong analytical and business acumen Demand Creation Pursuits -- ability to integrate proven technology solutions into client's key strategic initiatives Federal Government Experience within Veterans Affairs, Center of Medicare and Medicaid, DHS, FEMA, US Marshal's, Coast Guard, CIS, ICE, IRS, FBI, HUD, FHA, Commerce, DOL, OPM, DoD, DC Gov. Experienced within large and small businesses, including IPOs Extensive knowledge of the Federal Acquisition Regulations Demonstrated ability to organize, lead (or participate), and direct teams of diverse business, leadership, and technological backgrounds, Strong experience in teaming and partnering arrangements for set-aside opportunities, as well as large opportunities requiring small business programs State Governments Experience in 17 states regarding Medicaid, Health, Human Services, Judicial, Workers Comp, Employment, Revenue/ Taxation Demonstrated ability shaping and branding opportunities. Author of several government white papers for the VA and CMS Experience Director, Business Development Feb 2007 to Current Company Name - City , State Business Development in the pursuit of healthcare applications, transactional processing, data acquisition, data aggregation/mining, SaaS and Repository Services, data storage, IT support services, interoperability, ePresentation, payment integrity, and advanced data analytics for FWA. Led and participated several large-scale federal and state government acquisition teams. Author of several white papers and presentations to Client Leadership and legislative entities. Results: 56 Opportunities, Opportunity TCV ranged from $2.5M to $257M, with a success rate of 19%. Over the 8 years generated $556M TCV. Presently $495M in identified new opportunities. President's Club 5 of the 8 years. CEO and President Sep 2003 to Jan 2007 Company Name - City , State Start-Up company within the State Government Markets providing IT Support Services and innovative software solutions in Provider Healthcare and land-related records. Start up company developed IT-related services for State Governments' and private healthcare Provider records. First Year growth to $2.1M, by December 2006 revenue growth to $7.3M, with a data repository over 500M-land related records for title companies and working on interoperability networks for Healthcare Providers and hospitals within the Mid-Atlantic State Region. American Title Company acquired company repository assets in December 2006. Vice President, Commercial Digital Services Feb 1996 to Aug 2003 Company Name - City , State Applied Graphics Technologies (AGT) was part of the Mort Zuckerman Publishing Corporation as an IPO in 1996, providing new, innovative digital technology to the Publishing Firm's analog solutions, as well as the commercial markets. Services offered were digital capture, management, storage, and presentation to large marketing firms, such as the NBA, NFL, Playboy, Life and Time magazines. Over the 7-1/2 years opportunities ranged from $35M to $375M. Success rate was over $820M for the 7 years. AGT was sold to Fuji Digital Services. Generated Revenue, climbed in 1997 from $150M to well over $ 600M annually by 2003. Director, National and Strategic Accounts - Digital and Applied Imaging Group Jan 1974 to Jan 1996 Company Name - City , State A 22-year veteran within Kodak. Was an Industrial Engineer performing statistical release testing and Client engineering support services. In 1983, trained as Sales Representative and maintained Federal Government sales within Washington D.C., Texas, North Carolina, California, and New York. Transitioned over to Kodak's digital imaging and storage products and services in 1888 for Kodak's larger business units and the Federal Government. By 1992, named as Director for all National and Strategic Accounts (WalMart, Penneys, Sears, etc.) across all of the 22 Business Units managing 7 Business Development Representatives. Generated Revenue from 1992 to 1996, ranging from $100M to $900M. Every year sales achievement exceeded revenue goals -- Sales Gold Achievement every year. Recognized as Kodak's leading Sales Manager within the company (1994 and 1995). Education College of Continued Accredidation , Mechanical-Industrial Engineering 1983 Rochester Institute of Technology - City , State , USA Executive Management , Accelerated Management Program 1990 Columbia University - City , State , USA Business Develoipment 2011 Revenue Storm - City , State , USA Revenue Storm is a renowned sales development program specializing in the IT Service Industry. Its unique application in demand creation and business development is one of the most sought out sales training program for sales professionals -- training was over two years. HIPAA -- Professional , HIPAA Certification 2002 HIPAA Academy - City , State , USA Professional Affiliations Mid-Atlantic Professional Affiliation (MAPA), Washington, DC Mitchell International/Jopari Advisory Board, San Diego, CA
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BUSINESS-DEVELOPMENT
| 631 |
CONSULTANT Executive Profile Broadcast Management, Media Sales, Radio Station Programming and On-Air Broadcast execution is where my success has been the most dominate. Skill Highlights Affiliate Sales Manager Local Brand Manager On-Air Personality Social Media Integrator Digital Content Developer Email Marketer Core Accomplishments In my career as a media professional, I've achieved notable success as a major market on-air personality, Brand Manager, created and developed several syndicated radio shows, successfully distributed national broadcast products and increased market share for many radio consolidators across the country. Professional Experience Consultant April 2013 to Current Company Name － City , State Our team creates and develops national programming for radio stations across the country We syndicate and distribute radio shows, imaging packages and media content Working as a Consultant with local radio stations, national radio shows, major record labels and social media integrators of media Sr. Director November 2009 to February 2014 Company Name － City , State Directed and coordinated affiliate sales and on-air personnel. Developed, maintained and coordinated syndicated radio programs. Developed and managed 24 hour national radio formats. Operations Director, Brand Manager and On-Air Personality January 2001 to November 2009 Company Name － City , State Executed content delivery for WWDM-FM. Managed daily operations of WWDM-FM, coordinated promotions for the local sales team and on-air production. Ranked #1 with Persons both 18-34 and 24-54. Education Associate of Arts : Mass Communications Lincoln College － City , State , USA Skills Media Consulting and Digital Content Analysis Syndicated Development and Management Affiliate Sales Management and Analysis Radio and Podcasting Brand Management Development Digital Content Delivery and Music Scheduling Social Media Integration and SEO Development Website Development and Consulting Services
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CONSULTANT
| 1,181 |
PRODUCT PHOTOGRAPHER Summary Enthusiastic Photographer committed to delivering promised results and remaining true to a unique artistic vision. Highlights Proficiency in Photography Results-oriented Adobe Photoshop Capture one Proactive approach to problem solving Excellent workflow management Lighting expert Freelance Work Second/Associate photographer, assistant,
intern, post possessor
Weddings,
Mitzvahs, Portraits
Barrie
Anne Photography – Philadelphia, PA
Jeremy Messler Photography - Cherry Hill NJ
C
& C Studios – Chalfont, PA
Commercial jobs
Onestop.com
for The Frye Company
Barney's
New York and Company
Too
Fast Apparel – www.toofastonline.com
Experience Product Photographer June 2014 to Current Company Name － City , State Collaborated successfully with a variety of personalities and work styles. Photograph product for web store. Retail store and support the live show. Photographer May 2013 to March 2014 Company Name － City , State E-commerce Photographer. Photograph product for web store. Retail and whole sale websites. Skin retouching, background removal, special effects, color correcting & batch editing. Photograph editorials. Catalogs, look books, and banners. Scheduled models for shoots Photographer October 2012 to May 2013 Company Name － City , State Editorial and product photographr. E-commerce and print. Cropped, manipulated and performed color-balance for final images. Education Associate of Science : Photography , 2012 Antonelli Institute of Art and Photography － City , State Excelled in course work related to:Fashion Photography and Portraiture High School Diploma : 2009 North Penn High School － City , State Skills Desktop Publishing Software: Photoshop, Capture One, Lightroom Strong Communication Skills Great with Creative Problem Solving
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APPAREL
| 1,622 |
BUSINESS DEVELOPMENT MANAGER Skill Highlights Microsoft Office Suite, Outlook
*Salesforce.com CRM (Customer Relationship Management)
*Virtual and cloud computing environment Professional Experience Business Development Manager July 2010 to Current Company Name － City , State Sales and marketing of utility engineering and design services including staff augmentation to mid-sized companies and investor-owned utilities. Clients include LG&E-KU, EKPC, AT&T, Time Warner and Industrial/Commercial. Double digit increase in sales by developing strong relationships with clients, staff, partners, and management from initial contact through implementation. Proven ability in building name brand awareness through various marketing techniques. Responsible for launch of new turn-key energy saving business segment in January 2012 resulting in $500,000 in new business within 7 months. Received first purchase for new business in 46 days from start of service. Selling ROI to C-Suite and building owners. Achieved goal of $1,000,000 + in pipeline in 180 days. 1,056,737 in quoted business for 22 new clients. Account Executive November 2009 to June 2010 Company Name － City , State Sales and marketing of Lean Six Sigma Consulting services to small and mid-sized companies. Consulting and solution skills applied for marketing to small-to-mid-sized companies in the greater Louisville and Lexington Markets. Green Belt Training in Lean Six Sigma. Senior Account Executive January 2008 to June 2009 Company Name － City , State Sales and marketing of network computer software and hardware systems in addition to integration and managed services. Targeted C-Level executives, IT manager and engineers in banking, manufacturing, healthcare and insurance industries. Partnered with cross-functional teams to identify, develop, qualify and close business opportunities. Wrote proposals, calculated and presented ROI analyses, and negotiated contracts. Created e-mail marketing programs and monthly newsletter. Manager January 2002 to January 2008 Company Name － City , State Responsible for new business development and growing sales in Kentucky territory with a sales target of $25 million. Sales of Expense Management Solutions to new middle market business segments (companies with annual sales; revenue between $10 million and $250 million). Effectively filtered and qualified prospects and built pipelines to ensure targets are exceeded. Focused on vertical marketing to Auto, Construction, Medical, and Manufacturing markets. Achieved 138% of Goal. Developed methods for prospecting and closing medical practices which resulted in closing 14 new doctor practices with a total of $2mm in gross volume. These techniques were duplicated and shared around the region resulting in 10% increased sales among teams. Sales Account Manager January 1994 to January 2002 Company Name － City , State Responsible for opening new accounts and managing long-term client relationships of key OEM accounts totaling more than $4 million. Worked closely with design engineers at OEM clients in cross-functional teams to provide value-added components and assemblies. Identified new business opportunities well aligned with business capabilities and client needs. Clients include decision makers at accounts that require design, development and manufacture of custom metal stampings, springs, wire forms and assemblies. Key Account Manager January 1991 to January 1994 Company Name － City , State Opened new markets with focus on applianceand office products industry along with other high-volume industries. Broke new ground with the development, maintenance and servicing of key OEM accounts totaling $2 million. Multi-national company with operations in 13 countries involved in the design, development and manufacturing of custom engineered plastic, foam and rubber components. Education B.S : Mechanical Engineering University of Kentucky － City , State Mechanical Engineering Professional Affiliations Professional Development, Skills & Seminars Toastmasters International, Active Officer Rainmaker Business Development course 2014 Dale Carnegie Course 2013 Certified Sales Professional, APC, 2008 Impact Selling, American Express University, 2002 Professional Selling Skills, Achieve Global, 2000 Effective Negotiations, Karass, 1998 Sales Course, Dale Carnegie, 1992 Skills banking, C, closing, hardware, Consulting, contracts, Customer Relationship Management, CRM, client, Clients, e-mail, energy saving, focus, forms, functional, insurance, managing, marketing, market, Microsoft Office Suite, office, Outlook, network, new business development, newsletter, proposals, Selling, Sales, Salesforce.com CRM, Six Sigma, utilities
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BUSINESS-DEVELOPMENT
| 592 |
AS K-12 PRINCIPAL Professional Summary Committed and passionate, K-12 educational leader and lifelong learner with effective communication skills and 10 years of experience. Builds trusting, authentic relationships with students, staff, and parents. Believes in analyzing and synthesizing classroom, district, and state assessment data to drive instruction. Work History Company Name - K-12 Principal City , State 08/2011 - Current Provided teacher feedback from formal and informal observations and walk-throughs. Built trusting and authentic relationships with staff, students, parents, and community members. Helped create and support teacher professional goals. Developed and implemented "AM Seminar" district-wide K-12 morning math and reading intervention program that included free breakfast program. Developed curriculum for new teacher induction program and facilitated induction classes. Facilitated monthly district-wide PLC's, and bi-monthly school-wide PLC's MTSS's. Developed 3 monthly staff agendas (one for each building) Trained teachers on effective teaching techniques, classroom management strategies and behavior modification. Developed and built positive behavior support program in all three buildings (elementary, middle, and high school). Presented data and other important instructional information regularly to school board. Modeled engaging, and rigorous instruction based on best practices. Mentored and supported new and struggling teachers. Worked with staff to resolve issues. Built authentic and trusting relationships with parents, staff, and community members. Monitored and managed student discipline policies in all three buildings. Facilitated MTSS and PLC meetings that focused on using data to drive classroom instruction. Provided training opportunities for teachers (both inside and outside of district). Scheduled and facilitated teacher Interviews. Modeled expected and appropriate leadership to promote positive interaction with teachers, students, and families. Communicated regularly Developed and implemented school policies and procedures in all three schools. Researched and and shared instructional strategies to optimize education effectiveness. Assessed current academic programs throughout each year to determine success. Facilitated continued professional development for teaching staff through implementation of quality curriculum training and appropriation of necessary resources. Company Name - Sixth Grade Middle School Language Arts Teacher City , State 08/2009 - 07/2012 Developed and implement school-wide middle school homework policy. Helped students develop important learning skills and good study habits useful in trade school or college education. Consulted often with head of langrage arts department teacher for support and advice when needed. Served on reading workshop committee and PBIS team. Developed weekly lesson plans and collaborated with special education teacher and partner. Established high academic expectations and clear classroom rules and procedures. Established appropriate deadlines and provided complete instructions for reading and writing assignments and homework. Contacted parents regularly to provide information regarding assignments, projects, and assessments. Delivered engaging and rigorous instruction based on Colorado Academic State Standards. Analyzed student data using classroom, district, and state assessments to guide classroom instruction. Trained to administer assessments and standardized tests to evaluate student progress. Adapted lesson plans and curricula to student interests, increasing GPAs and student engagement. Developed strong and trusting relationships with peers. Built deep and authentic relationships with students and their families. Offered support and guidance when students struggled academically and/or socially. Provided personal guidance for students struggling both in and out of classrooms, maintaining professionalism while helping students feel safe. Kept classroom organized, clean, and safe for all students and visitors. Three years of highest reading and writing student growth and achievement in school on CSAP. Two years 70% at grade level Company Name - Elementary Teacher City , State 08/2006 - 07/2008 Taught 6th grade (2006-2007 school year). Taught 4th grade (2007-2008 school year) Communicated student progress, academic difficulties or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance. Developed and implemented classroom procedures that provided safe learning environment. Provided focused instruction group, small group, and individualized at work. Developed and organized reading and math stations. Organized classroom supplies and decorated classroom walls to celebrate student achievements to create fun, nurturing settings and meet learning n Collaborated with student parents to plan classroom parties. Prepared materials for lessons, assignments and assessments and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals. Skills Relationship building and networking Policy and procedure adherence Common Core learning standards Group facilitation and presentations Elementary, Middle, and High School Education High Performance Standards Education 12/2008 Western Governors University City , State Master of Science : Educational Leadership 12/2005 Western Governors University City , State Master of Arts : K-8 Teaching 12/1996 Colorado Mesa University City Bachelor of Arts : Mass Communication
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ARTS
| 2,318 |
DIRECTOR OF FINANCE Summary Financial Statement Reporting & Analysis Budgeting & Forecasting SOX Compliance Accounts Payable/Receivable Sales & Use Tax Returns SEC Reporting Problem Identification & Resolution Internal & External Audit I.T. Support Payroll & H/R Management Process Improvements Data Extraction & Analysis Highlights Omega, Oracle, JDEdwards, MAS90, Essbase, Hyperion, Brio/BI, Quickbooks, FFIS, SAP, Microsoft (Excel, Word, PowerPoint, Access, Visio), FOCUS®, ADP (Pay eXpert, PC Payroll, Workforce Now), Monarch, Choice Builder System and various other proprietary software systems Experience Director of Finance April 2010 to Current Company Name － City , State Promoted from Controller to Director of Finance in January 2015 Responsible for the monthly financial statements, annual budget, tax and reporting compliance, accounts payable, cash applications, collections, payroll, and financial analysis for the Firm. Provide leadership and development to staff of nine to ensure peak efficiencies and full utilization of accounting staff. Manage the external annual review/audit Create and compile a wide variety of special reports as requested by the Managing Partners and Chief Executive Officer. Accountant/Senior Financial Analyst March 2009 to April 2010 Company Name － City , State Member of the Accounting and Payments Team within the Financial Management Division of Marketing & Regulatory Program Business Services for Animal & Plant Health Inspection Service (APHIS). Certifying Officer responsible for reviewing and approving various types of foreign and domestic payments for three different Federal Agencies in accordance with Appropriation Law, Program Directives, and Agency Policy. Provided leadership in the design, implementation, and maintenance of automated systems related to financial, accounting, and budgetary functions; Agency Accounts Payable Subject Matter Expert (SME) for SAP computer conversion. Reviewed payment processes to ensure that the correct and most efficient methods were used. Responsible for administering domestic and international reimbursable cooperative trust fund accounts, monitoring transactions to ensure that the cooperator's budgets were not exceeded, served as the point of contact for a full range of operational matters, and researched and resolved problems. Developed a new process for reconciling cooperative trust accounts that resulted in minimum savings of ten hours per month. Dramatically increased the monthly percentage reconciled from 10% to 95%. Controller January 1998 to March 2009 Company Name － City , State Hands-on manager responsible for financial reporting & analysis, SOX compliance, budgeting, quarterly forecasts, sales & use tax returns, and month-end close. Managed accounts payable, accounts receivable, payroll, and human resources. Shortly after starting in this position, discovered a design flaw in computer program. Took initiative and created an advanced data extraction template to gather data and evaluate materiality. Amended monthly sales & use tax returns for a three year period for MN and WI and recovered over $200,000. Chosen by Corporate Controller for special project - acted as Regional Controller for four years. o Traveled monthly to our Omaha location as management consultant to General Manager & location Controller. o Designed new computer reporting systems to improve efficiency, accuracy and timeliness of sales & use tax reporting. Reduced sales tax liability by more than 15%. o Developed new procedures for purchasing and accounts payable, which strengthened internal controls and provided better visibility of variances. o Improved month-end close processes; shortened close by 1 day. Consistently exceeded reporting expectations by completing month-end close by the third business day; other locations closed on the 5th business day. Team member for computer conversion from MAS90 to JDEdwards. Supervise a staff of four (Billing Manager, H/R Manager, Credit Manager, Payroll Administrator). Recognized as problem solver and trouble-shooter. Sought out as first point of contact for computer & software issues. Controller January 1991 to January 1998 Company Name － City , State Promoted from Assistant Controller to Controller in May 1993 Promoted from Controller to Manager of Information & Reporting Systems in October 1996 Responsible for the consolidated financial statements & annual budgeting process for nine divisions. Prepared and reviewed 10Q and 10K SEC reports. Supervised a staff of seven (Accounts Payable, Human Resources, Payroll, and Accounting). Implemented cost tracking and scheduling system for Land Development Department. Involved in process re-engineering; suggested new processes resulting in cost savings. Team member for two computer conversions. Assisted with the development and testing of proprietary software. Involved in data extraction & migration, testing, and training end users. Developed an Accounting Policy and Procedures Training Manual. Education M.B.A : Management University of St. Thomas － City , State GPA: GPA: 3.9 Management GPA: 3.9 Bachelor of Arts : Accounting Computer Science St. Mary's University of Minnesota － City , State GPA: GPA: 3.9 Accounting Computer Science GPA: 3.9 Certified Public Accountant, State of Minnesota (1988), License number 11547 Affiliations ALA- Association of Legal Administrators
ALAMN - Minnesota Chapter of Association of Legal Administrators
American Institute of Certified Public Accountants - AICPA
Minnesota Society of Certified Public Accountants - MNCPA Skills Accounting, accounts payable, accounts receivable, ADP, Agency, Billing, Brio, budgeting, budgets, budget, BI, Controller, conversion, Certified Public Accountant, Credit, Essbase, Finance, financial, financial analysis, Financial Management, financial reporting, financial statements, General Manager, Human Resources, Hyperion, JDEdwards, leadership, leadership and development, Law, Director, Managing, management consultant, Marketing, MAS90, Access, Excel, PowerPoint, Word, migration, Monarch, Oracle, Payroll, peak, problem solver, process re-engineering, processes, purchasing, Quickbooks, reconciling, reporting, sales, SAP, scheduling, tax, Visio
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AGRICULTURE
| 939 |
4/5 GRADE TEACHER Summary English Teacher with excellent communication skills. Organized and driven with the innate ability to stay on task. Uses effective and efficient methods of teaching while focusing on the individual needs of each student. Highlights Lesson planning expertise MS Office proficient Schedule creation and maintenance Academic performance evaluations Accomplishments Served as Head Cheer Coach for 10 students in seventh and eighth grade. Co-sponsored Student Council and yearbook. Experience 4/5 grade teacher September 2015 to Current Company Name － City , State 4th/5th Grade Teacher Create lesson plans and curriculum. Develop and use a variety of assessment data to refine curricula and instructional practice. Evaluate academic achievement through detailed analysis of student performance. Develop and maintain cohesive and positive classroom atmosphere and culture. Manage student behavior to ensure all students are fully engaged in learning. Prepare lesson plans and special instructions for substitutes. Build and maintain strong relationships with students and parents. Provide continual assessment of student progress and maintain student education records and secured data. Create monthly classroom newsletter to keep parents informed of class activities. Eighth grade English/Language Arts Teacher July 2011 to May 2015 Company Name － City , State Eighth Grade English/Language Arts Teacher Create lesson plans and curriculum based on AZCCR Standards. Develop and use a variety of assessment data to refine curricula and instructional practice. Evaluate academic achievement through detailed analysis of student performance. Develop and maintain cohesive and positive classroom atmosphere and culture. Manage student behavior to ensure all students are fully engaged in learning. Prepare lesson plans and special instructions for substitutes. Build and maintain strong relationships with students and parents. Provide continual assessment of student progress and maintain student education records and secured data. Collaborate with resource specialists to meet the needs of all students. Attend and implement professional development training and learning throughout the school year. Highly-qualified in subject matter due to exceptional knowledge. worked with administration to put together student's schedule Create monthly classroom newsletter to keep parents up to date Coach 7/8th grade cheerleading squad and serve as student council advisor. Planned and implemented fundraising efforts for both extracurricular activities and philanthropic organizations. Site Director April 2008 to January 2011 Company Name － City , State Supervise and interact with staff and children grades k-12 Create and implement RULES Insure that site meets DHS licensing standards Help to keep multipurpose room and storage area organized Greet parents and keep them informed of daily events Sign-in and account for all kids in program daily Keep bulletin board both up to date with DHS standards Create and implement duty roster Keep site files up to date and in order Evaluate and review staff performance Participate in bi-weekly staff meetings Supervise and plan special events. Plan and implement designed curriculum. Activity Leader April 2007 to April 2008 Company Name － City , State Supervise and interact with staff and children ages K-6 Create and implement incentive program for homework club and program Create and implement STAFF and KIDS RULES Insure that site meets DHS licensing standards Help to keep multipurpose room and storage area organized Greet parents and keep them informed of daily events Sign-in and account for all kids in program daily Keep bulletin board both up to date with DHS standards Create and implement duty roster Keep site files up to date and in order Evaluate and review staff performance Keep track of budget Attend and participate in management workshops Prepare for camps Received Fingerprint Clearance Card and DHS Directorship. Program Manager January 2003 to December 2006 Company Name － City , State Supervise, interact and evaluate staff and children ages K-5 Create and implement incentive program for homework club and program Plan and execute special events for kids and their families Help to keep multipurpose room, and supply closet organized Greet parents and keep them informed on daily events Sign-in and account for all kids in program daily Keep bulletin board both up to date and presentable at all times Create and implement duty roster and daily activities Keep site files up to date and organized Ensure that site meets DHS licensing standards Create monthly newsletter using Microsoft Word Keep track of budget and order supplies Attend and participate in leadership workshops Provide nutrition education as part of AzNN partnership Received DHS Directorship. Education Bachelor of Arts : English Literature Adolescence Community and Education , 2013 University of Arizona － City , State English Literature Adolescence Community and Education Associate of Arts : General Education , 2011 Central Arizona College － City , State General Education Skills academic, Arts, budget, bi, Coach 7, council, English, special events, fundraising, leadership, lesson plans, meetings, Microsoft Word, newsletter, progress, Teacher, workshops
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ARTS
| 2,309 |
SERVER Professional Summary Ambitious student looking for an opportunity to use my knowledge and experience to learn about the mental health
field. Skill Highlights Superior communication skills Solution-focused counseling Exceptional problem solver Positive attitude Professional Experience Company Name City , State Server 01/2017 to Current Spoke with patrons to ensure satisfaction with food and service
Displayed enthusiasm and knowledge about the restaurant's menu and products. Communicated with other kitchen team members to ensure food was prepared on time and correctly. Company Name City , State Server 08/2016 to 12/2016 Provided friendly and attentive service and exceptional hospitality. Set dining tables according to type of event and service standards. Consistently offered professional, friendly and engaging service. Stocked service stations with items such as ice, napkins, and straws. Company Name City , State Front Desk 01/2014 to 05/2015 Promoted club programs, products and services to participants Trained all new sales employees on effective techniques. Listened to customer needs and preferences to provide accurate advice. Corrected dangerous movements and suggested alternate exercises. Education and Training High School Diploma 2012 Jackson Liberty High School , City , State Associate of Science : Psychology University of South Florida Psychology Associate of Science : Psychology Temple University , City , State Psychology
|
FITNESS
| 904 |
GENERAL ACCOUNTANT Summary Team-oriented accountant, successful at managing multiple projects and consistently meeting deadlines under Budget forecasting Excellent managerial techniques
Account reconciliation Strong organizational skills
Cash Management Proficient in QuickBooks, Intacct,
Financial statement reporting Excel, Word Experience 01/2016 to 11/2016 General Accountant Treasury Manager Comply365 * Beloit, WI Manage accounting operations including AP, AR, and Payroll/Benefits Assist with monthly/year-end close and annual audit Cash Management-produce cash forecast and manage cash flow Assist the CFO with the production of monthly financials, management reports, and board packages. Maintain confidential information Prepare monthly and annual expense forecasts Analyze costs and revenues to project future trends Prepare and maintain Cap Table. Staff Accountant Company Name － City , State Comply365 * Beloit, WI AR-Prepared Client Invoices and researched and resolved collections and billing disputes AP-Processed Invoices and researched and resolved billing and invoice issues Reconciled all bank and credit card accounts. Processed payroll, electronic deposits and employee pay adjustments. Reduced time and costs and increased efficiency by introducing new accounting procedures and software. Conducted month-end balance sheet reviews and reconciled any variances. Education Bachelor of Science : Accounting Upper Iowa University － City , State Accounting Bachelor of Science : Business Administration University of Illinois Business Administration Champaign/Urbana, IL
2015-16 Director of Finance - Hononegah Youth Soccer Association Skills accounting, AP, AR, balance sheet, Benefits, billing, cash flow, Cash Management, credit, Client, Finance, financials, Director, Payroll, year-end
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ACCOUNTANT
| 1,920 |
AVIATION OPERATION SPECIALIST Summary Pursuing a position as a Client Support Specialist II, along with the opportunity to achieve and maintain the highest level of customer service, data compilation, and team excellence. Highlights Staff training and development New employee orientations Microsoft Office Suite expert Attention to detail Maintains confidentiality People-oriented Organized Exceptional communicator Secret Security Clearance (Clearable) Accomplishments Awarded with good conduct medal for excellent military service Awarded (2) Army Achievement Medals. Experience Aviation Operation Specialist January 2014 to February 2015 Company Name - City , State Compiled, managed, and maintained sensitive flight data for more than 60 aviators ensuring all flight departures and arrivals were successful and all aviator flight information was accurately and consistently logged for daily and weekly flight reports. Safeguarded, analyzed and maintained up-to-date aviator flight hours and personnel individual flight records utilizing Centralized Aviation Flight Records (CAFRS) information operating systems for more than 60 aviators identifying and correcting deficiencies by 20%. Presented excellent communication skills through secured radios identifying all aviators medical status, their aircraft information and location in cases of precautionary landings due to aircraft deficiencies, weather or accidents, in order to inform the appropriate channels with a increased response and personnel and aircraft recovery time. Monitored secured radios in order to assist the aviators with their take off and landing by contacting maintenance crews and fueling crews when needed increasing communication between all parties and rapid service. Managed equipment with a cost of more than 30 thousand dollars with no loss conducting constant inventory checks and following detail specific procedures when issuing and receiving specific equipment. Continuously organized and created systems of labeling and storing of classified documents and equipment. Provided excellent customer service to all aviators who had issues or concerns regarding their flight hours by searching through all previous records ensuring that all their current hours were accurate. Tracked all aviators and aircraft utilizing digital mapping systems. Assisted the control tower and base ops by communicating aviator and flight information. Secret security clearance. Defense Travel System Representative January 2012 to December 2014 Company Name - City , State Managed over 1 million dollars of Federal funds in travel arrangements, claims and travel reimbursements for over 300 employees using Defense Travel Operating Systems (DTS) resulting in a decrease of error with excessive expenses by 10%. Ensured rapid travel pay reimbursement and entitlements. Excelled in communicating data, reports and trackers of all Federal funds utilized for personnel travel, claims and reimbursements. Safe guarded and destroyed all sensitive personnel information such as social security numbers, and bank accounts decreasing identity theft. Provided stellar customer service to more than 300 employees individually and collectively by coordinating all of their travel arrangements for career progression training and special missions within different states and countries providing them with a smooth transition. Maintained all accounts for over 300 employees and created trackers through excel their inbound and outbound dates. Worked side by side with SATO travel agency in order to book flights and car rentals for all employees who were travelling on missions, trainings and/or emergencies. Created reports for all employees who were delinquent in closing out their travel vouchers Trained 5 employees on DTS policies and procedures along with federal fund allocation and entitlements. Secret security clearance. Administrative Assistant July 2011 to December 2011 Company Name - City , State Secret security clearance Created weekly rotational day and night flight schedules on excel assigning aviators specific dates and times for potential flights enforcing fairness while maximizing productivity. Filed all approved flight schedules as per the FAA Created battle rhythm books for missions and training with policies, procedures, directories, maps, schedules, all content needed as reference to complete specific missions. Excellent communication skills by answering phone calls and relaying messages, sending out emails and replying to emails with a fast response time. Prepared weekly reports of actual flight times, aviators and of aircrafts flown. Education Bachelor of Arts : Organizational Leadership University of Brandman - City , State , US Expected graduation date of February 2017 BBA : Business Administration Accounting University of Puerto Rico - City , State , USA Completed 115 credit hours towards Business Administration, Accounting Personal Information I enjoy reading, dancing, watching scary movies, and spending time with my family. Additional Information Honorable Discharge Skills travel agent, flight hours keeper, trainer, excellent communication, fast learner, content, high motivation, excellent customer service, manager of DTS, digital mapping, manager of funds, inventory, excel, personnel tracker, policies enforcer and trainer, honest, high levels of integrity, efficient under high levels of stress, team leader, enjoy challenges, security clearance (clearable), travel arrangements coordinator, fully bilingual Spanish/English.
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AVIATION
| 2,382 |
MANAGER, FINANCE Summary Strategic and analytical finance and accounting professional with 15 years + experience of success in financial analysis, budget preparation and financial reporting. Very detail oriented and experienced in grant management, general ledger reconciliation, management and team- building skills. Highlights Budget Preparation Variance analysis Forecasting & Cash Flow Analysis Financial reporting Superior time management Management & Supervision Proficient in Prophix General ledger accounting aptitude Certified Public Finance Officer Accomplishments Budgeting Extensive experience with preparing, analyzing and reporting for various types of budgets. Subject matter expert for the development and installation of new budgeting software, Prophix. Auditing Experience with Financial Statements audits, reviews, compilations and audits for Governmental organizations. Accounting Skills Reconcile various general ledger accounts, explain variances and prepare reports for review with departments on a monthly basis. Experience Manager, Finance Dec 2007 to Current Company Name － City , State Prepare and analyze annual operating budget schedules for all business units Prepare monthly cash flow reports and analysis of data Perform monthly reconciliations on various general ledger accounts Manage the cash management, banking and treasury functions Manage debt management and compliance Monitors for compliance with EMMA, bond covenants and bond requirements Conduct training for the operating budget software Serve as Financial Advisor for budget data Maintain Prophix database of operating budget and account line item details Supervise, train and appraise Staff Accountant and Financial Analyst Monitor and evaluate federal grants and spending of grant allocations in excess of $15 million dollars annually Manages and coordinates the Passenger Facility Charge Program Preparation of Single Audit - Schedule of Federal Awards on an annual basis Prepare annual reporting for DEA receipts and expenditures to Department of Justice Maintained database of Capital Projects and Expenditures Prepared payroll and benefit budgets Prepared commercial paper schedules and entries as required to record monthly transaction entries and perform fee analysis Prepared and analyzed airline variable calculations Capital Funds Accountant May 1999 to Dec 2007 Company Name － City , State Prepared quarterly reports for the Federal Aviation Administration Reviewed all capital invoices for correct account number, cost element codes, business unit and grant approvals Ensured accuracy of compliance of prevailing wage laws by contractors and subcontractors Monitored the collection and disbursement of Passenger Facility Charges Provided monthly and quarterly reports to Senior Management Reviewed change order requests for completeness and accuracy Oversaw the accounting of retainage and interest for capital contracts Performed the account function for bonds, PFC's and grants and reconciled to the general ledger on a monthly basis Evaluated deferred revenues for advance grants and prepared entries to recognize income as appropriate Completed DEA processing, reconciliations and reporting for Task Force and Airport Funds Maintained proficiency in the understanding of single audit and assisted in assurance of Authority compliance Facilitator of the CORE team in 2006 Created various spreadsheets to ensure compliance of prevailing wage Senior Financial Analyst Oct 1997 to Mar 1999 Company Name － City , State Prepared financial information for annual reports, semi-annual reports and prospectuses Compiled and analyzed total return information on a monthly basis Reviewed propriety of invoices and expense authorizations for all fund expenses Ensured expenses were paid in a timely manner by accounts payable Acted as a liaison between audit firms and mutual fund clients Provided various information to governmental regulatory agencies Performed expense analysis for Fund Group and document explanations of variances Obtained information and prepared proforma's for clients Trained new analysts on job duties and responsibilities Prepared the quarterly books distributed to each Fund's Board of Directors Created and analyzed expense accruals for each portfolio of the Fund Group Performed any value-added services required by the clients or internal departments Chargeback Analyst Jun 1995 to Oct 1997 Company Name － City , State Maintained largest vendor with weekly sales of $1.2 million+ Reduced Cardinal exposure for resubmissions from 120 days+ to 60 days Acted as a liaison between internal departments and vendors Collected unpaid balances through vendor resubmission and phone calls Analyzed detail and summary agings Communicated and resolved various issues with vendors Researched various issues for reconciliation purposes Trained new employees on chargeback analysis and reconciliation Education Bachelor of Science , Business Administration Accounting and Finance The Ohio State University － City , State Business Administration Accounting and Finance Skills Budgeting, Analysis, Management, Cash Flow, Prophix Software Administrator
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FINANCE
| 1,521 |
SUSHI CHEF Experience Sushi Chef , 05/2018 to 04/2019 Company Name – City , State Working for SnowFox sushi inside a King Soopers. Chef responsibilities include making rolls in the
morning for the rest of the day, prepping all the roll ingredients in the afternoon for the next days
morning shift, and putting away the order when it arrives. Evening Cook/Breakfast Cook , 04/2016 to 01/2017 Company Name – City , State Worked at The Winslow as an evening cook three nights a week and two mornings a week working
as the morning cook. Cooper R. Snook is the head supervisor of the kitchen who I thoroughly enjoy
working with and who taught me a lot of what I know now. Cook , 07/2014 to 12/2015 Company Name – City , State This was the job that I thoroughly enjoyed and learned a lot about myself as an individual and I
captured my work ethic. My beginning duties included but were not limited to delivery orders. I
excelled with this venture and by my end date I held the title of Assistant Manager. Cook , 05/2014 to 07/2014 Company Name – City , State A beginner job out of high school that I enjoyed and am glad I had the opportunity to work here. It was
a face paced job that challenged me in many aspects of the food industry. Health and safety with food
were very important factors for the tasks at hand. Learning and applying health department codes
were a challenge, but I feel I gained knowledge about different avenues of this business. Receptionist , 08/2012 to 05/2014 Company Name – City , State I was awarded the opportunity to be employed at Poudre High School for my first job. I was an
assistant receptionist to the front office. I benefited from this position in many ways. I was learned how
to interact with very diverse group of individuals. My duties included assisting parents, students, staff
and outside visitors with any information or direction that was needed. I benefited from the position in
many ways, however the most important was learning to be a professional under pressure. Work History Sushi Chef , 05/2018 to 04/2019 Company Name – City , State Working for SnowFox sushi inside a King Soopers. Chef responsibilities include making rolls in the
morning for the rest of the day, prepping all the roll ingredients in the afternoon for the next days
morning shift, and putting away the order when it arrives. Evening Cook/Breakfast Cook , 04/2016 to 01/2017 Company Name – City , State Worked at The Winslow as an evening cook three nights a week and two mornings a week working
as the morning cook. Cooper R. Snook is the head supervisor of the kitchen who I thoroughly enjoy
working with and who taught me a lot of what I know now. Cook , 07/2014 to 12/2015 Company Name – City , State This was the job that I thoroughly enjoyed and learned a lot about myself as an individual and I
captured my work ethic. My beginning duties included but were not limited to delivery orders. I
excelled with this venture and by my end date I held the title of Assistant Manager. Cook , 05/2014 to 07/2014 Company Name – City , State A beginner job out of high school that I enjoyed and am glad I had the opportunity to work here. It was
a face paced job that challenged me in many aspects of the food industry. Health and safety with food
were very important factors for the tasks at hand. Learning and applying health department codes
were a challenge, but I feel I gained knowledge about different avenues of this business. Receptionist , 08/2012 to 05/2014 Company Name – City , State I was awarded the opportunity to be employed at Poudre High School for my first job. I was an
assistant receptionist to the front office. I benefited from this position in many ways. I was learned how
to interact with very diverse group of individuals. My duties included assisting parents, students, staff
and outside visitors with any information or direction that was needed. I benefited from the position in
many ways, however the most important was learning to be a professional under pressure. Education High school diploma Poudre High School CIS : Computer Information Systems Front Range Community College - City , State Summary My name is Evan Elias, I have recently made the important decision about my career. Computers are
going fast and the world of computers is expanding to all the corners of the earth. I want to be part of
this ever-evolving staple of humanity. I also want to be able to cook and provide for people who cannot
do it themselves and be a contributor to technology in my course of life. I have taken many classes on
programming and taught myself about the IT aspect of computers. I am very strong in math and I like
to solve problems. I have taken many cooking classes and have worked in every position in a kitchen. Highlights I am very good under pressure from the experiences in the restaurant industry. I am very good with Technology whether it be solving a simple internet bug or it being a big list of coding. Assistant Manager Delivery Direction Front office Next CODING Receptionist Safety Supervisor Skills Assistant Manager, delivery, direction, front office, next, CODING, receptionist, safety, supervisor
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CHEF
| 1,404 |
ACCOUNTANT Summary Flexible accountant who adapts seamlessly to constantly evolving accounting processes and technology. Seasoned staff accountant with ten year background in accounting. Core competencies include detailed oriented, organized, and as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Passionate and motivated, with a drive for excellence. Highlights Microsoft Excel (v-lookups, macros, pivot tables), Microsoft PowerPoint, Microsoft Access, Microsoft Word, Microsoft Outlook, JD Edwards/AS 400, Microsoft Accounting Office, Image Freeway, QuickBooks, SAP, LX, SAGE Experience Accountant , 10/2014 － Current Company Name － City , State Manage Construction in Progress Accounts, depreciation, additions, transfers, & dispositions of tangible and intangible assets. Tracked all capital spending against approved capital requests. Reconcile the fixed assets subsidiary ledger and generate monthly ad hoc reports to effectively complete the monthly roll forward. Record and maintain capital leases. Create and monitor a system of controls, procedures, and forms for the recordation of fixed assets. Assist with full cycle accounting and financial reporting for month end close Prepare multiple balance sheet reconciliations. Perform research and analyses to determine trends, estimates, and significant changes for various P&L accounts. Manage property tax statements and update monthly accruals. Collaborate and maintain strong working relationships with the field as well as corporate finance and other corporate departments. Provide support, research, analysis, and information reporting as needed to the Regional Finance Directors, Plant Controllers, Operations Management, and Corporate Finance. Assist with interim & annual audit. Work on special projects and prepare ad hoc reports and analysis as needed. Senior Staff Accountant , 01/2013 － 10/2014 Company Name － City , State Perform a significant role in month-end close including preparation of production reports, journal entries and account reconciliations. Analyze financial transactions and assist in the preparation of balance sheets, P&L's and other financial reports. Ensure that transactions are coded accurately and financial reporting integrity is maintained. Review & analyze monthly product cost as well as publish and analyze monthly budget vs. actual reports. Manage Construction in Process Accounts, fixed assets, depreciation, additions, transfers, & dispositions of fixed and intangible assets. Conduct annual physical inventory for fixed assets for manufacturing plants, distribution centers & galleries. Compose Quarterly Consolidated Financial Statements for parent company. Generate Intercompany Foreign Currency Financial Statements. Observe and reconcile physical inventory. Calculate year-end raw materials inventory for manufacturing facilities. Compile analysis of corporate financial data to provide management with internal reports. Assist controller with interim & annual audit. Provide consequential analysis and support, ad hoc requests, projects and other duties assigned by the Director or VP of Finance. Review and explain variances to budget/forecast for production on a monthly, quarterly, and annual basis. Staff Accountant , 02/2009 － 12/2012 Company Name － City , State Prepare journal entries for expense allocations, accruals, corrections & adjustments. Manage master data in ERP system for all new inventory items. Prepare wire transfers for processing of inter-company payments. Process monthly sales commissions and commission Transfers. Prepare the budget forecast for annual capital budget for all construction in process accounts. Prepare bank account reconciliations. Prepared, examined, or analyzed accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards. Developed, maintained, and analyzed budgets, preparing periodic reports that compare budgeted costs to actual costs. General Ledger Specialist , 05/2001 － 02/2009 Company Name － City , State Post daily journal entries to general ledger. Reconciled fixed asset accounts and other balance sheet accounts. Reconciled teller daily balance sheets and prepares summary worksheet Prepared weekly FR2900 Regulation D Federal Reserve Requirement Report. Assisted in the month-end close and year-end close Analyze and correct all bank account reconciliations Execute wire transfers Assist with interim & annual audit. Perform other job-related duties and special projects. Education 2008 Keller Graduate School of Management － City , State Master of Business Administration Accounting GPA: GPA: 3.67 Accounting GPA: 3.67 2006 DeVry University － City , State Bachelor of Science Technical Management Accounting GPA: GPA: 3.66 Cum Laude, and Dean's List Technical Management Accounting GPA: 3.66 Cum Laude, and Dean's List Skills account reconciliations, Accounting, accruals, ad, AS 400, balance sheet, balance sheets, budgets, budget, controller, Corporate Finance, ERP, Finance, financial, financial reports, financial reporting, Financial Statements, fixed assets, forms, general ledger, Image, inventory, JD Edwards, ledger, Director, macros, materials, Microsoft Access, Microsoft Excel, Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, month end close, Operations Management, pivot tables, Progress, QuickBooks, reporting, Requirement, research, SAGE FAS, sales, SAP, tax, year-end
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ACCOUNTANT
| 1,831 |
PROJECT ACCOUNTANT Summary Quality-focused accounting professional with over 15 years processing invoices, managing vendors and auditing expense reports. A strong desire and ability to maximize profits and control costs with respect to maintaining effective internal controls related to Accounts Payable. Knowledge and experienced in AIA billings, Nevada prelien law, Nevada Contract Law, Union payroll and laws. Highlights SkillsTimberline Accounting software, Foundation Accounting software, Spectrum, JD Edwards, Ebuilder, Microsoft Office applications, General ledger accounting aptitude Strong communication skills Effective time management Accounts receivable professional 10 key by touch Knowledge of Sage Expert in customer relations Complex problem solving Experience Project Accountant Mar 2015 to Current Company Name - City , State Verified details of transactions, including tenant allowance requests and lease verification. Coded the general ledger and processed vendor invoice payments.Coordinated approval processes of all accounts payable invoices including tenant allowance requests and commission payments.Conducted month-end balance sheet reviews and reconciled any variances. Office Administrator Jul 2013 to Dec 2014 Company Name - City , State Responsible for office management including new hires/rehires. Responsible for processing invoices and creating purchase orders for approval. Assisting with union payroll processing. Responsible for running financial reports for management review. Staff Accountant Dec 2011 to Jan 2013 Company Name - City , State Responsible for all Accounts Payable using Foundation software Responsible for all Accounts Receivable including AIA billings, lien waivers, and payment postings. Responsible for Payroll including union reporting. General Ledger journal entries as needed. Office Administrator Sep 2008 to Jun 2010 Company Name - City , State Calculated figures such as discounts, percentage allocations and credits.Verified details of transactions, including funds received and total account balances.Coded the general ledger and processed vendor invoice payments.Coordinated approval processes of all accounts payable invoices.Balanced batch summary reports for verification and approval.Researched and resolved billing and invoice problems. Project Accountant Nov 2005 to Jul 2008 Company Name - City , State Comprehensive management of the Accounts Payable function for a $40 million General Contractor Responsible for compilation of extensive loan draw packages and respective documentation reviewed and approved by banks, owners/developers, architects, construction control companies and owners representatives. Worked closely with the Controller, Contract Administrator, and Project Managers insuring billing accuracy. Close interaction with sub-contractors ensuring proper documentation submitted with monthly billings. Completed annual certified courses covering aspects of Nevada Revised Statutes pertaining to Nevada lien and contract law. Accomplishments Reduced invoice over payments by 30%. Education Accounting 1997 Santa Barbara Business College Accounting Interests Nevada Notary Public References available upon request. Additional Information Nevada Notary Public References available upon request. Skills 10 key by touch, Accounting software, Accounts Payable, Accounts Receivable, administrative, AIA, AS400, billing, billings, Controller, draw, documentation, Drafting, Estimating, financial report, financial reports, General Ledger, Human Resources, insurance, law, Microsoft Office applications, office, office management, Payroll, payroll processing, Project Management, reporting, Timberline
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ACCOUNTANT
| 1,886 |
HEALTHCARE ADMINISTRATOR/OPERATIONAL AND STAFF REORG Executive Summary High-energy Manager, Analyst, and Executive Assistant. Successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. I am naturally compelled to streamline costs, boost company moral and revenue through innovative management techniques, including all forms of social media. Organized and diligent, with excellent written, oral, and interpersonal communication skills. Core Qualifications Operations management Staff development Policy/Program development HR experience Supervision and training Cross-functional team management Coding/Multi-media knowledge Complex problem solving Calm under pressure Sound judgment Organizational Restructure/Change Root cause analysis Professional Experience Healthcare Administrator/Operational and Staff Reorg Oct 2006 to Apr 2007 Company Name － City , State Responsible for all staff, which consisted of 6 office clerks, 4 surgeons, 3 remote transcriptionists, 3 part-time students, 2 medical assistants, 1 in-house biller, and 1 in-house transcriptionist. Negotiated all terms of a new contract to carve out 95% of in-house billing to an off-site medical billing company (i.e. invoicing, payments, payment plans, collections) Liaison between SDHS and 47 vendors (i.e. IT specialists, all credentialed hospitals, medical supply vendors, OSHA Reps, etc.) Created a comprehensive project plan for total relocation of the practice, beginning with construction and ending 2 months after the move. Cut costs substantially by eliminating unreliable staff and bringing in more motivated, efficient workers. I also issued 2 promotions and 3 raises. Encouraged more verbal communication from the staff and to each other, and assisted them in achieving higher standards in order to move up in their positions. This came from implementing employee reviews. Learned of prior issues SDHS had with OSHA and immediately put controls in place to adhere to all compliance laws. I enforced them via strict communication, patience, and perseverance. Created project plans for each staff member to introduce accountability. They learned how to regulate their timelines in Outlook by reporting their progress through the tasks module. Implemented mandatory weekly staff and doctors meetings in order to stay on top of ongoing/new situations. Created all templates for agendas/minutes and maintained ongoing task lists, distributing them based on their criticality. Attended monthly off-site meetings for San Diego County Medical Administrators to stay informed of current additions/amendments to policies for SHARP, SCRIPPS, etc. I also attended seminars on my own time to enhance my ability as an effective communicator and Administrator/Project Manager. Bookkeeper for the entire corporation, plus 2 personal corps. I introduced Quickbooks to replace the outdated, complicated accounting software being used. By doing this, I synced their reporting system with the accounting firm that handled their umbrella corporation. Reported all employee payroll to Paychex. All other checks were cut by me. Operated in MS Office, MS Project, and Quickbooks daily. Project Manager/Project Analyst/Executive Assistant Oct 2004 to Oct 2006 Company Name － City , State Responsible for complex projects for the VP of Risk Solutions and SVP of National Consumer Lending. Remote employee in office with the SVP and 3 other Project Managers. Traveled 35% of the time for meetings in various states. Performed as a Project Manager on 3 large compliance-related controls regarding a new database I developed for Risk Solutions Team. Created reports on data requirements, executed gap analysis, root cause issues, defined project scopes, identified best practices, created swimlanes and timelines in MS Project. Facilitated daily/weekly/monthly conference calls with resource team members, created process flows, and compiled/analyzed information uncovered in those meetings. Reconciled general ledger lines to create monthly variance reports for the SVP. Assisted compliance questions from fulfillment field reps regarding business unit procedures. Monitored the monthly budget and established new procedures, controls, and tools concerning it. Provided research and analytical support in the design, development, and implementation of projects supporting Project Managers and project teams. Researched and maintained timelines, problems and concerns, analyzed project requests, determined requirements and feasibility, recommended improvements, and completed other project-related responsibilities per the VP and SVP as needed and instructed. Used strong communication skills and developed solid relationships with all teams. Operated in MS Office, MS Project, Powerpoint, and Visio daily. Healthcare Administrator/Operations and Office Reorg Jun 2003 to Jan 2004 Company Name － City , State Supervised a staff of 6 medical clerks, 3 doctors, and 1 psychologist. Managed all aspects of payroll, including creating a new system of accountability. Responsible for several large projects that ultimately brought in an additional $30,000/month. Reduced the A/R from $1.4 million to $11,000 by personally reconstructing billing procedures, collections enforcement, and small debt write-offs. Maintained all doctors files, recredentialing, CME hours, and hospital affiliations. Prepared weekly spreadsheets/reports in Excel and Access to insure accurate statistical data regarding all sources of income. Identified ways to lower costs and increase efficiency of all services provided. Streamlined physical paper flow in the office by implementing email addresses for everyone in the office. This eased huge burdens on collectors and increased productivity. Healthcare Administrator/Business Office Reorg Jan 2003 to Mar 2003 Company Name － City , State Supervised a staff of 25 collectors and 25 administrative assistants. Investigated delinquent accounts and provided reasonable solutions for collectors. Created and maintained daily reports for cost efficiency of overall collections and for daily income. Determined the cost of supplies, doctors, employees, etc. and then lowered all costs by 25%. Responsible for all things related to human resources and restructured personnel as needed. Departed once the reorg was stable and successfully completed. Logistics Supervisor Mar 2002 to Dec 2002 Company Name － City , State Contracted to supervise a special account with J.Crew Clothiers, which consisted of a staff of 18. Created/maintained all reports, manifests, bill of ladings, etc. manually via Excel as I learned all aspects of logistics. Designed/supervised the creation of a database in Fox Pro that linked to Excel to produce a master list of all items en route to our warehouse from overseas. It tracked freight from before it entered Long Beach Harbor to leaving on our trucks. The database created bill of ladings, manifests, and several reports within seconds. I also added controls that virtually loaded our containers by PO and weight, enabling workers to load within all legal parameters without error. Participated in a great deal of problem solving and troubleshooting. Departed once my contract was successfully completed. Junior Healthcare Administrator/Statistics Coordinator Mar 2000 to Jan 2002 Company Name － City , State Identified opportunities for lowering costs and increasing efficiency in all services in order to maintain all federal grants. Worked closely with Decision Support, Medical Records, and several other departments to determine cost, frequency, and reimbursement patterns of identified services. Sought resources for obtaining data applicable to Newborn Careline Dept. objectives. Trained, assisted, and coached clerks, techs, nurses, and doctors in organization of data, activities, and database operations. Gathered, reviewed, and verified all statistics via OBStat Database and ACCESS bridge daily. Maintained all backup for databases, as well as installations. Coordinated 93 nurse's schedules using ANSOS and modified/developed other simple scheduling programs to ease complications. Departed due to corporate restructuring, resulting in the loss of over 1000 employees. Statistics Coordinator Jul 1999 to Mar 2000 Company Name － City , State Created and implemented the WARS database for the Pharmacy Administration Accounts Receivable Department. Archived figures for the Accounting Department to review and cooperated with Data Management on a daily basis. Created/produced six daily reports in Excel to substantiate balances for 4 on-site pharmacies and 2 remote infusion centers. Responsible for all payments/invoices and delegated postings to appropriate A/R reps. Created spreadsheets for special projects in Excel and Microsoft Word as needed and was responsible for all off-site storage archives and facilities. Electronically released all available medicines for billing and collection reps daily. Worked in PDX, DESKTOP 7000, Specialized Clinician Services (SCS), ANSOS, PC Anywhere daily. Transferred to the Newborn Careline Department because the position was created for me and I was encouraged to take it. Education Bachelor of Arts , Psychology University of Southern California － City , State Graduated Magna Cum Laude Associate of Arts , Social Sciences Long Beach City College － City , State Graduated With Honours Skills Reorganization Procedural Evaluations Ability to collect/analyze/report data Can easily work as a team or independently Great ability to lower costs/increase efficiency MS Project, MS Office, all Windows OS, all Mac OS, Visio Advanced coding in fbml, css, html Databases I designed still in use: LBMMC- OBStat, WARS and NEC - PreLoad DB
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HEALTHCARE
| 706 |
SALES ASSOCIATE/GOLF SALES ASSOCIATE Executive Summary High-energy and focused Manager with 26 years of Honorable military service. Posses a wealth of experience which was developed by taking on greater postilions of responsibility and restructuring policies and improving upon the organizational goals. Mentoring junior leaders and providing direction for all personnel under my charge. In addition to taking-on and managing new projects with increased demand and responsibility. Core Qualifications 15 years experience in the field of Operations management in the U.S. Army under various circumstances while deployed to Iraq and Afghanistan, and at various state-side duty stations. Mentored and developed leadership skills of Iraqi and Afghan medical officers, in order to help them become more self-sufficient in their daily missions. Developed the staff of various medical clinics in order to elevate the staff performance Developed and put into effect policies that contributed in obtaining low numbers of complaints by staff and customers alike Developed budgetary policies in order to reduce daily operating costs, and analyzed contracts for approval recommendation. Possess12 years of experience in Microsoft Office for Windows and MAC, including preparing and managing spreadsheets, presentations, and various types of documents. Possess 12 years of experience in Adobe Acrobat/Reader and preparing and editing Portable Document Format (PDF) enabled and formatted documents and converting them to Microsoft Word. Transport and Shipping of Biomedical Materials Course is IAW the 49 CFR, 42 CFR, 9CFR, 21 CFR, and the USPS Domestic and International Mail Manuals. Professional Experience Sales Associate/Golf Sales Associate April 2006 to Current Company Name － City , State Provide customer service by analyzing and recommending proper equipment and set-up for the golf enthusiast provides support with apparel and footwear Equal Opportunity Advisor/Trainer January 2011 to January 2014 Company Name － City , State Served as the principal advisor on the Special Staff and the Personal Staff to the Commanding General of the AMEDDC&S; principal duties included presenting briefings on sensitive issues and providing recommendations. Providing briefings to the Chief of Staff of the AMEDDC&S. Supervised 65 subordinate Equal Opportunity Leaders and one Equal Opportunity Advisor within the 32nd Medical Brigade. Managed the annual budget for the Equal Opportunity program, which consisted of $45,000. Responsible for over $1.6 million dollars worth of medical equipment and 8 medical evacuation vehicles in addition to managing an operational budget of $20,000 for medical supplies and equipment (2009-2011). I possess two years and one month experience as a Military Medical Adviser/Trainer on a Military Transition Team in Iraq and Afghanistan. I was responsible for the planning and coordinating training with US Coalition forces at Camp Taji, Iraq and Wardak Province. Sales Associate January 2011 to January 2012 Company Name － City , State Four months experience as a Sales Associate at Bed Bath and Beyond at 4022 E 53rd St Davenport, IA 52807. Provided customer support and assisted customers in the selection of products for purchase. Additional duties included helping as a cashier during high volume customer periods and merchandising. Other duties included packaging and shipping merchandise to other stores. Assisted with the balancing and closing of the registers at the end of the night. Manager January 2008 to January 2010 Company Name － City , State One year experience as the Military Manager of the Rock Island Arsenal health clinic, Rock Island Arsenal, IL. Managed the daily operations of the health clinic with primary supervisory duties over 9 government civilian employees and two contract employees. Responsible for managing the annual clinical budget of $500.00, which was used for ordering office and medical supplies, official temporary duty travel, and training for the maintenance of required licenses and certifications for the clinic physicians and medical staff. Was responsible for $3.8 million dollars worth of equipment and facilities. In addition to recommending and overseeing the contracts for services provided to the clinic, such as regulated medical waste removal, radiological equipment services, oxygen delivery systems, and custodial services. Sales Associate/ Forklift Driver January 2007 to January 2007 Company Name － City , State One year, nine months experience as a Sales Associate at Hechinger's Home Improvement Centers at Fayetteville, NC. Provided customer support and assisted customers in the selection of products in the Lawn/Garden and Hardware/Tools departments; additional duties included merchandising, restocking inventory, receiving and inventorying truck shipments, sending merchandise to other stores, and using a forklift. This was a part time employment (1989 -1991). Cashier January 2006 to January 2007 Company Name － City , State Commercial Retail. Six months experience as a cashier in addition to helping close the registers in the evening at Bed Bath and Beyond, at 11745 W IH-10, San Antonio, TX 78230. Additional duties included customer support by providing information on various products and helping customers make a decision on their purchases. Assisted with the balancing and closing of the registers at the end of the night. Education Select One : Human Resources , May 2011 Defense Equal Opportunity Institute － City , State , USA The Alternative Dispute Resolution Mediator course at DEOMI, Patrick Air Force Base. Bachelor of Business Administration : International Business , 2015 University of The Incarnate Word － City , State , USA Graduated with a 3.15 GPA Deans List, Fall 2013 Human Resources , 2012 University of Pennsylvania － City , State , USA Master Resiliency Trainers Course, Level I - University of Pennsylvania Affiliations National Society of Leadership and Success Certifications Basic Life Support (BLS) Instructor (CPR) DOD Certified Alternative Dispute Resolution Mediator DOD Certified Sexual Assault Advocate: #PK-6343-3623, Level I Emergency Medical Technician- Basic Lic: E1843597 Languages I am fluent in English and Spanish to include reading and writing, with some speaking ability in Italian. Interests My hobbies include team sports like ice hockey and individual sports like golf, cycling (held a racing license in Europe and the US), and triathlons. Scheduled to start a Masters degree in Organizational Development and Leadership in August 2015, at the University of The Incarnate Word in San Antonio, Texas. Additional Information I was awarded the Military Outstanding Volunteer Service Medal for volunteer work performed with the USO in San Antonio, Texas. Other volunteer work included serving as head coach for a youth ice hockey team and as a mentor at the Phillis Wheatley middle school in the San Antonio public school system. Skills Highly effective leader in extreme situations as well as normal conditions. Posses the ability to place the correct personnel with the appropriate skills on a project. Posses the interpersonal skills required to solve conflict within members of the organization. Posses 15 years of Multi-unit operations experience with personnel in various circumstances.
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SALES
| 1,022 |
REGISTERED NURSE Professional Summary To improve the wellbeing of the patients I serve and to manage illness with skill and compassion To provide a safe and therapeutic environment to all patients and families through assessment and critical thinking to anticipate potential problems To enhance and speed the recovery process of each individual To promote respect, positive communication, and collaboration among all healthcare teams including patients and families Licenses CPR certified through American Heart Association Registered Nurse in the State of Pennsylvania, License number RN645795 Skill Highlights Medication administration Skilled Orthopedic Nurse Broad medical terminology knowledge Use of hemovacs, autotransfusion devices, continuous passive motion therapy, traction, orthopedic braces IV drug therapy management Body mechanics knowledge Specimen collection/processing proficiency Professional Experience Company Name February 2013 to Current Registered Nurse City , State Applying nursing knowledge and skills within relationship based care, using nursing processes to meet the clinical, spiritual, and psychological needs of the patients and families Serving as a highly engaged partner on the care team and responding to care team member needs for assistance and partnership Participating in work that improves patient care and the professional practice environments Adapting to changes and demonstrating flexibility within the change processes Assisted patients with healing and recovery after surgery Utilized strong assessment skills to determine necessary patient care. Formulating goals and a plan of care that involves the patient as a partner within the healthcare team Demonstrates critical thinking in clinical, psychological, social, and spiritual issues for the patient within the care environment Creating caring and compassionate patient focused experiences by building healing relationships with patients and their families, as well as colleagues Providing detailed and appropriate teaching to patients and families to effectively guide them through their care as they transition to another level of care and/or home Supporting the development of students, new staff and colleagues, serving as a preceptor Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments Creating an environment that facilitates open communication by asking for feedback and inquiry to improve practice Utilizing research and evidence-based practice to support improvement in clinical care Implemented new floor assignments based on evaluation of staffing requirements Demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and family members Demonstrating an understanding of cultural differences and needs while holding peers accountable for healthy relationships with patients and families Maintaining a conscious balance between work and personal life by modeling safe work hours, time management, and healthy lifestyle practices Responsible for Hemovac Autotransfusion System administration. Delivering high-quality and compassionate treatment to indigent and low-income patient community Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and orient patients to unit Provided quality nursing care in accordance with resident care policies and procedures Tested glucose and administered injections Company Name July 2010 to September 2011 Home Healthcare Assistant City , State Read and recorded temperature, pulse and respiration Completed and submitted clinical documentation in accordance with agency guidelines. Collected urine and fecal samples Assisted with adequate nutrition and fluid intake Planned, prepared and served meals and snacks according to prescribed diets Performed household tasks such as laundry, dusting, washing dishes and vacuuming Facilitated games and other activities to engage clients Positioned residents for comfort and to prevent skin pressure problems Assisted with transferring residents in and out of wheelchairs and adaptive equipment Assisted with ADL's Exhibited compassionate care and communication with regard to issues of death and dying Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided Maintained a clean, orderly and well-stocked environment Company Name June 2008 to October 2009 Nursing Assistant Neurosurgical Intensive Care Unit Providing direct patient care as directed by RN, which included daily living activities, transporting, feeding, bathing, and so on Helping to maintain a safe environment conducive to the recovery and safety of each patient in the unit, including but not limited to completing safety checks, keeping the unit clean and organized, cleaning and updating specific equipment such as glucometers, changing linens, keeping the unit and rooms clear of stray equipment Stocking supplies used by the RN throughout unit and in patient rooms to facilitate patient care delivery Performing blood glucose monitoring, recording, and reporting results to RN Emptying bedpans/foleys, performing foley care, recording I&O's Documenting vital signs, blood glucose, and so on in the medical record according to established procedures Providing supervision and companionship to patients as required Planning and prioritizing activities and duties as needed such as CT scans Complying with safety policies and procedures including standard precautions as well as policies and procedures for blood-borne pathogen exposure Continually working to improve knowledge, skills and performance Ensuring that equipment malfunctions were reported and returned to the appropriate department Assisting RN and the unit by responding to call lights, telephones, passing meal trays, and transporting patients as needed. Company Name February 2007 to July 2010 Emergency Medical Technician City , State Harmony Emergency Medical Services Attending to emergency and non-emergency medical requests as they arose, rendering on-site assistance to patients as required Performing and/or assisting in the initial assessment and management of illness or injury to emergency patients in accordance with specified protocols and procedures Providing Cardiopulmonary resuscitation, opening a patients airway, and providing ventilation assistance Bandaging wounds, stabilizing broken bones, controlling bleeding, administering oxygen Notifying a hospital's emergency department of the nature and extent of the medical treatment provided and giving an account of the patients medical condition Preparing and assisting in the preparation of patients for transport Cleaning and disinfecting ambulance and equipment after each call Replacing supplies necessary to maintain and perform duties and responsibilities in emergency situations Inspecting emergency medical equipment to ensure function and compliance with safety and infection control regulations and standards. Education and Training UPMC Shadyside School of Nursing 2012 Diploma : Nursing City , State Community College of Allegheny County 2008 EMT Certification/First Aid/CPR
September 2007-January 2008 : Basic Life Support City , State Skills Caring for patients with musculoskeletal diseases and disorders, Assisting with activities of daily living, Administering intravenous medications, Using critical thinking skills, Monitoring and preparing hemovacs, autotransfusion devices, continuous passive motion therapy, casting, traction, external fixation,
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HEALTHCARE
| 745 |
MANAGER, QUALITY ENGINEERING Executive Summary With over 14 years of experience in the fields of Class II and III medical device manufacturing, molecular diagnostics, and biotechnology; the last 8 of which have been managing engineers, technicians as well as supervisors, I bring strong technical leadership to any organization. I have a solid background in data analysis and statistics that I use to develop and continuously improve all aspects of the manufacturing process with a focus on efficiency and consistency. Core Qualifications ProEngineer/CREO, MiniTab, MS Office Suite, MS Project, MS Visio, Injection Molding, Trackwise, Catsweb Professional Experience Manager, Quality Engineering April 2014 to Current Company Name － City , State Manage the Quality Engineering Team, the Complaints Department, and the Metrology Department at Alcon's Class II and Class III medical device manufacturing facility. Responsible for improving site compliance and reducing recurring deviations through NCR Investigations and CAPA implementation. Investigate customer complaints and interface with regulatory groups to provide feedback to doctors. Direct the teams to provide Calibration support for two medical device-manufacturing facilities. Responsible for setting priorities, providing direction, coaching, motivation, mentoring and development of both exempt and non-exempt direct reports. Senior Engineer II (Managed Process Engineering and Automation Groups) March 2011 to April 2014 Company Name － City , State Process Control Lead Responsibilities added September 2013. Managed the Process Engineering and Automation Groups at Alcon's Class II/III surgically implantable optic device and delivery systems manufacturing facility. Responsible for setting priorities, providing direction, coaching, motivation, mentoring and development of both exempt and non-exempt direct reports. Responsible for the engineering activities and support related to all aspects of the manufacturing process including: Injection Molding, Assembly, Curing, CNC machining, Chemical Processing, and Inspection. Applied technical expertise to improve yield of AcrySof® manufacturing. Helped to reduce the particulate reject rate for Wavefront product by 50%. Reduced dimensional failures from 5% to to <0.3% and="" saved="" the="" facility="" ~$1.4m="" in="" labor="" and="" materials=""> Led the implementation of multiple automation projects, each of which have improved quality, increased capacity, and reduced cycle time with paybacks realized between 1 and 3 years. Managed departmental budget, automation budget as well as capital projects to achieve savings of at least $100k without sacrificing service levels. Senior Engineer I September 2007 to March 2011 Company Name － City , State Supervised the Drafting group, Custom Tool Production, Milling, Injection Molding, and Clean Room Engineering Support staff for both Class II and Class III medical device manufacturing. Set priorities, provided direction, and supervision to direct reports. Specified, developed, procured, and validated addition of vision inspection systems to the automated milling machines and improved cut quality and consistency of AcrySof® Single-Piece IOLs. Provided technical support for the injection molding process, assembly, curing, machining, and clean room operations. Process Engineer II February 2005 to September 2007 Company Name － City , State Engineer responsible for process development and improvement at Alcon's Class II/III medical device manufacturing site. Designed, built, validated, and implemented the next generation automated milling machines for use in AcrySof Single-Piece IOL manufacturing. Increased output in AcrySof Single-Piece IOL milling by more than 25% while not impacting quality through an iterative process of adjusting key parameters and verifying impact on cycle time and product quality. Designed, built, tested, and validated the prototype packaging and labeling workstation. Evaluated prototype for ergonomics and work flow with the help of production personnel. Modified the design accordingly and built, and validating the remaining 23 workstations. Validated improvements to the software after initial release. The resultant stations prevent packaging failures from getting out into the field. Developed and analyzed proof of concept models to evaluate manufacturing improvements using Pro/E prior to implementation. Set priorities, provided direction, and supervision to one direct report Research Engineer September 2003 to February 2005 Company Name － City , State Designed, built, and tested an automated reagent packaging system to improve lot homogeneity and increase manufacturing throughput of Lab-in-a-tube (LIATTM) technology. Created original Labview programs and amended existing programs to improve functionality for numerous test fixtures and automated systems. Designed and built a novel spotting-device for producing protein microarrays compatible with a 96-well microplate format for high throughput applications. Programmed Labview spotting routine for the protein microarray spotting-device. Tested numerous concepts to develop design parameters of the LIAT analyzer (ie.tube tensioning, segment length, tube diameter). Assisted in the preparation of patent applications and responses to examiner's actions. Patent Examiner July 2002 to September 2003 Company Name － City , State Reviewed patent applications for compliance with the United States Code and determined novelty of invention. Composed reviews of applications and communicated with applicants to assist them through the patent process. Graduate Research Assistant September 2000 to July 2002 Company Name － City , State Designed, built, and tested an apparatus for producing sol-gel based DNA hybridization arrays. Developed and troubleshot instrumentation for controlling pad size and placement within an array. Developed a sol-gel production protocol to provide specific pore size and flow characteristics for use in capillary chromatography. Created aerogel samples, conducted compression testing, and measured the internal surface area. Education Master of Science : Mechanical Engineering UNIVERSITY OF VIRGINIA － City , State Bachelor of Arts : Physics and Biology COLBY COLLEGE － City , State Skills Manufacturing, Assembly, Automation, Budget, Calibration, CNC, Coaching, MS Office Suite, MS Project, MS VIsio, MiniTab, Stat Graphics, Process Engineering, Manufacturing process development and improvement, Manufacturing yield improvement, CIP, Pro Engineer/CREO Awards and Memberships Alcon Special Achievement Award Graduated with distinction in Physics Member of Sigma Pi Sigma, Physics student honor society
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ENGINEERING
| 1,804 |
AM- REPLENISHMENT STOCKER Summary Adaptable [Job Title] with extensive experience in material handling, inspections and shipping and receiving. Focused on continual process improvement, d etail-oriented [Job Title] highly efficient in operations. Highlights Effective Multitasking Quality Control Inventory control procedures Strong communication skills Proficient in Lunix Systems Knowledge of ISO 9000 and Kaizen MS Office proficient OSHA Certified Accomplishments Planned, directed, coordinated and assigned manpower to efficiently meet production requirements. Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock. Performed all transactions in a cordial, efficient and professional manner. Experience September 2015 to June 2016 Company Name City , State AM- Replenishment Stocker Answered customers' questions and addressed problems and complaints in person and via phone. Kept the showroom clean and maintained neat, orderly product displays. Unloaded, picked, staged and loaded products for shipping. Resolved service issues in a timely manner, including coordinating and processing returns. Rotated stock by code and receiving date. Maintained visually appealing and effective displays for the entire store. June 2007 to December 2008 Company Name City , State Communications Technician Performed basic FCC Proof of Performance tests, including test point and 24 tests as well as responded to and repaired service interruptions and signal degradation on the two-way distribution plant as required. Performed requested and non-pay disconnects, pre-wired unit dwellings in order to provide "ready hook-up" capabilities, and inspected existing ground and made new ground according to the National Electric Code (NEC) in order to protect employees, customers, and equipment from electrical shock or damage. October 2003 to May 2006 Company Name City , State Service Installation Technician Assisted in all phases of installing, testing, and troubleshooting security and access control systems in Houston metropolitan area office buildings. Maintained company owned vehicles, tools, equipment, individual tool issue, and building keys to customer buildings. Documented completed work accurately and consulted with supervisor to resolve discrepancies and interfaced with customers as necessary to install and test equipment. Education May 1996 Gulf Shores Academy City , State High School Diploma 2018 Texas State Technical College City , State Associate of Applied Science : Information Security Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures. Professional Affiliations Fall 1999 Masonic Order Member Abraham Grand Lodge Isaac # 10 Chapter Skills Sales Software: Salesforce.com, TapScan Public Relations Software: Bacon's Mediasource, Factiva Desktop Publishing Software: Photoshop, Illustrator, HTML
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ARTS
| 2,342 |
PERSONAL BANKER(SAFE)1 AND BUSINESS ADVOCATE Profile Skilled and awarded Personal and Business Banker whose talents shine in a competitive, innovative and creative environment. Track record of exceeding sales goals, improving client retention and growing customer base. Team player who truly believes in providing clients with the utmost client experience. Has a contagious energy that surrounds the environment she works in. E xperienced in high-volume, multi-unit, retail and business operations. Desires a high-level position in a professional corporate environment. Core Accomplishments Top Personal Banker and Business Advocate in the District Received The Star Credit Award Received The National Achiever Banker Award Received numerous awards for exceeding sales goals and customers satisfactions. Received Most Balanced Performer Award. Received Employee of the Year Award. Received several Employee of the Month Awards. Received Sales Winner Awards An MVP Award Winner A Productivity Award Winner Received Community Top Personal Banker Award Received numerous letters of appreciation and recognition from numbers of highly satisfied customers Ranked among the top Telephone Bankers and Customer Service Representatives in the Nation Received Highest Quality Score Award as Telephone Banker. Professional Experience PERSONAL BANKER(SAFE)1 AND BUSINESS ADVOCATE Dec 2013 Company Name － City , State Consistently a top performing Personal Banker and Business Advocate in the district. Received a Star Credit Award. Recognized for achieving the highest number of partner referrals which includes mortgages, merchant services, payroll services and insurance products. Frequent recipient of customers recognition for providing exceptional customer service experience. Relationship Banker, Small Business Specialist, Investment Representative Nov 2009 to Aug 2013 Company Name － City , State Played a vital role in the customer banking experience. Built relationships with customers by providing them with products and services to meet their needs. Acquired, retained, deepened and managed relationships with customers. Generated growth in balances through sales, marketing, promotion and referral of products and services. Delivered outstanding customer experience and helped Branch meet sales objectives contributed to the success of the firm. Managed, maintained and developed assigned portfolio of customers. Profiled customers. Uncovered high potential and high balanced customers. Uncovered customer's financial needs and provided them product and service recommendations. Developed and cultivated existing customer relationships. Called existing and prospect customers. Partnered with specialists (such as Loan Officers, Business Bankers, and Financial Advisors), to ensure customers get access to experts who can help them with specialized financial needs. Responsible in opening Consumer and Business accounts, Loan applications, crossed-sells bank products and services, and resolved customer service issues. Participated in and occasionally facilitated daily branch team meetings. Assisted with coaching and training new bankers, tellers and other branch professionals. Participated in special projects, sales campaigns and assignments as requested. Identified and resolved complex client service opportunities. Received a National Achiever Banker Award, Employee of the Month Award, Consistently exceeded monthly sales goals, Received recognition as one of Top Bankers in Arizona Market, District, and Community. Recognized for consistently providing customers with the utmost customer experience and for deepening and sustaining customers banking relationship. Was licensed in Investment- Series 6, 63 and Insurance. Trained as a Small Business Specialist. Personal banker. Jun 2009 to Oct 2009 Company Name － City , State Engaged in sales and service activities in a traditional branch setting. Opened consumer and Business accounts, Loan applications, crossed-sells bank products and services, and resolved customer service issues. Referred customers to other areas of U.S. Bank when appropriate. Converted service opportunities into sales events. Acquired, retained, deepened and managed relationships with customers. Responsible for generating growth in balances through the sale, marketing, promotion and referral of products and services. Provided banking sales solutions for deposit, loan and investment products. Acquired new clients and developed current book of business. Supported the branch in achieving sales goals. Provided sales and service assistance to customers. Developed and maintained broad knowledge of products and services to appropriately support client needs. Ensured compliance with operational, security and audit procedures and policies. Participated in special projects, sales campaigns and assignments as requested. Trained as a Business Banker and participated in extensive loan processing role. Telephone Banker/ Customer Service Representative Oct 2007 to Jun 2009 Company Name － City , State Answered inbound calls pertaining to customers questions and concerns regarding their accounts. Serviced customers existing accounts. Recommended new products and services. Overcame customers banking concerns which include some escalated issues by recommending solutions and by providing utmost client experience. Achieved aggressive sales goals which were measured in daily basis. Maintained a well balanced performancein the field of Sales and Customer Satisfactions. Referred customers to specialists when necessary. Assisted supervisors and managers in retaining new and existing employees. Served as a mentor shadower to other telephone bankers and customer service representatives. Assisted supervisors in coaching other bankers and customer service representatives. Provided and shared best practices to fellow employees. Education Bachelor's Degree , Social Work St. Bridget's College － City , Philippines Passed the Licensing exam in Social Work Skills Leadership Marketing Motivation Multi-unit Operation Management Negotiation Skills New Business Development Operations Start-Up Organizational Restructure and Change Outsourcing Performance Analysis Problem Resolution Project Management Project Planning Public Relations Sales, Sales Analysis Service Quality Improvement, Staff Development Staff Motivation, Staff Training Change Implementation Communication Skills Community Outreach Cross-Cultural Communications Customer Relations Departmental Operations Management Diverse Market/Industry Knowledge Event Management and Promotion Expense Control Fast Learner Hard-worker Interpersonal Skills Staff-Retention Programs Start-Ups and Acquisitions Team Building Team Leadership Team Player
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ADVOCATE
| 513 |
FIELD HR ASSOCIATE Summary Reliable HR Field Associate with a Master's of science in Human Resource management emphasis as a Generalist. Passionate and motivated with a drive for excellence. Handles tasks with accuracy and efficiency.
______________________________________________________________________________
Skills
*Verbal and written communication skills
*Time management and organization skills
*Powerpoint presentations
*Flexible
*Recruiting
*Investigation training
*Employee engagement
*Ability to develop and execute recruitment strategies
*Analyze data and recommend opportunities for improvement
*Experience in preparing for audits
*Assisted in the hiring process by screening resumes-Select interview process certified via FedEx Ground
* Demonstrated ability to interact effectively with employees.
* Ability to anticipate and identify problems and use sound judgment and fact based analysis to develop effective and efficient solutions.
* Software skills, including use of Microsoft Office software and web-based applications.
* Ability to work day, evening and overnight hours as business needs dictate. I am sending my resume to apply for the position of HR Generalist at AccruePartners, which was posted on LinkedIn by Mr. Luther Hardings.
As you can see in my resume, I possess over 6 years of experience working as an HR professional at two renowned companies in the US, which according to your job requirements, are two most important points.
My qualifications are the exact match to your job descripton:
* Capable of carrying out the recruitment process efficiently while maintaining quality standard.
Evidence: Screened 1500 resumes, Interviewed 500 candidates and hired 150 from this pool for the new call center setup at ABC Company in only 25 days.
* Able to consistently draft new and improve HR policies and procedures to boost staff motivation.
Evidence: With new and improved policies and procedures and resolving all staff related issues, increased employee motivation which resulted in increased retention percentages over the years that I worked at ABC Company.
* Proficient in executing effective employee performance evaluations and subsequent performance based appraisals
Evidence: Performed employee evaluation process and appraisals on quarterly basis under the supervision of the HR manager at Emerson Network Power Inc.
With my passion for HR work, superb management skills and the urge for performing with quality, I would be able to contribute to your HR Department effectively. Thank you very much for your consideration. I look forward to meeting with you soon.
Best regards,
(Signature)
Nathan Talovsky
Enclosure.
*Mar
*Human Resource Coordinator Thank You Email after Interview
A thank you letter or email is a business norm which every candidate has to follow behind interview with a prospective employer. Thank you emails are a courtesy that you should indulge in.
Let us take the example of a candidate who has given an interview for the position of a Human Resource Coordinator. He or she will need to ensure that an email is sent which reiterates his or her interest in the job and thanks the interviewer for his time.
_______________________________________________________________________________
Human Resource Coordinator Thank You Email
To: Jennifer Miller [Email]
Subject | Re: Human Resource Coordinator - Kimberly Perez
Dear Ms. Miller,
Please accept my heartiest appreciation for taking out the time and interviewing me for the position of a human resource coordinator last Wednesday. It was an absolute pleasure meeting you in person and discussing the possibility of my working with ABC Company.
I am very enthusiastic about joining ABC Company, meeting you at the interview has solidified my interest even further. As a keen candidate for this position, I have much to offer in terms of meticulous attention to detail while carrying out HR duties, organizing and scheduling on boarding activities for new hires and ensuring compliance for FMLA. My demonstrated ability to work in a fast paced environment will be evident from my work in responding to employee requests and coordinating general administrative tasks. Responsible for addressing employee relations concerns and recruiting for open positions at assigned facilities. Must be able to travel up to 75% of the time with overnight stays required as business needs dictate.
Essential Functions
* Ensures compliance with all employment laws, regulations, and FedEx Ground policies, procedures, and processes.
* Identifies employee relations issues and resolves as appropriate. Provides Human Resource (HR) advice to management and responds to employee inquiries.
* Conducts investigations in a timely and appropriate manner. Identifies the issues and parties involved and provides a thorough and accurate investigative report with appropriate recommendation(s).
* Maintains an HR presence in assigned facilities by engaging all levels of employees through activities to include, but not limited to, dock walks, engagement meetings, and/or special events.
* Leads the development and execution of the recruitment strategies while managing costs to budget. This includes, but is not limited to, recruitment activities, peak planning, and participating in outreach events. Builds and maintains effective relationships with schools and community-based organizations.
* Analyzes data and provides recommendations to management for improvement initiatives.
* Prepares, audits, and monitors Affirmative Action Plans.
* Screens resumes of internal and external candidates for non package handler positions, participates in the panel interview process, and makes recommendations to the hiring manager regarding final selection decisions.
* Properly and timely dispositions applicants and jobs by effectively utilizing applicant tracking system.
* Assists management with development of job offers, which includes gaining appropriate approvals.
* Ensures all new employees are on-boarded effectively.
* Manages participation in all government-sponsored tax credit programs.
* Facilitates and conducts training.
* Participates in hub and station assessments and assists with strategic planning solutions.
* Participates in Operations' staff meetings.
Minimum Education
* Bachelor's Degree in Human Resources, Business, Communications, or related discipline required. In addition to the two (2) years Minimum Experience, a high school degree or GED and additional four (4) years HR Generalist, employee relations or recruiting (to include FXG/FXSP Field HR Associate) will be considered equivalent to a Bachelor's Degree.
Minimum Experience
* Two (2) years professional HR experience in HR Generalist, employee relations or recruiting (to include FXG/FXSP Field HR Associate) required or related area.
Required Skills, Abilities and / or Licensure
* Verbal and written communication skills necessary to explain complex and/or confidential information and communicate with all levels of management.
* Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and work independently in responding to day-to-day functional needs.
* Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
* Demonstrated ability to interact effectively with employees.
* Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
* Software skills, including use of Microsoft Office software and web-based applications.
* Ability to work day, evening and overnight hours as business needs dictate.
* Professional in Human Resources (PHR) Senior Professional in Human Resources (SPHR) certification preferred.
% of Travel for the Position
50%-75%
Address Highlights Human Resource Generalist PROFILE: Avid professional with over 6 years of experience in a fast paced Human Resource department. Incomparable ability to prioritize and execute multiple HR projects and deadlines concurrently. Unmatchable organizational, time management and interpersonal skills. Proficient in administering corporate HR initiatives, providing a broad level of counseling on recruitment, employee relations, retention and training programs and handling complex situations with professionalism and confidentiality. Expert knowledge of local, state, district and country laws influencing personnel actions. AREAS OF EXPERTISE Job analysis Market pricing Salary administration Performance review Employee orientation HR policies development Benefits administration Recruitment coordination ADP PeopleSoft HRIS systems MS Office: Word, Excel, PowerPoint Visio Experience Field HR Associate January 2015 to Current Company Name Ensures compliance with all employment laws, regulations, and FedEx Ground policies, procedures, and processes. Identifies employee relations issues and resolves as appropriate. Provides Human Resource (HR) advice to management and responds to employeeinquiries. Conducts investigations in a timely and appropriate manner. Identifies the issues and parties involved and provides a thorough and accurate investigative report with appropriate recommendation(s). Maintains an HR presence in assigned facilities by engaging all levels of employees through activities to include, but not limited to, dock walks, engagement meetings, and/or special events. Leads the development and execution of the recruitment strategies while managing costs to budget. This includes, but is not limited to, recruitment activities, peak planning, and participating in outreach events. Builds and maintains effective relationships with schools and community-based organizations. Analyzes data and provides recommendations to management for improvement initiatives. Prepares, audits, and monitors Affirmative Action Plans. Screens resumes of internal and external candidates for non package handler positions, participates in the panel interview process, and makes recommendations to the hiring manager regarding final selection decisions. Properly and timely dispositions applicants and jobs by effectively utilizing applicant tracking system. Assists management with development of job offers, which includes gaining appropriate approvals. Ensures all new employees are on-boarded effectively. Manages participation in all government-sponsored tax credit programs. Facilitates and conducts training. Participates in hub and station assessments and assists with strategic planning solutions. Participates in Operations' staff meetings. Financial Aid Counselor May 2013 to November 2013 Company Name － City , State Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. Interview applicants and request specified information for loan applications. Establish payment priorities according to credit terms and interest rates to reduce clients' overall costs. Contact applicants or creditors to resolve questions about applications or to assist with completion of paperwork. Inform individuals and groups about the financial assistance available to college or university students. Maintain current knowledge of credit regulations. Match students' needs and eligibility with available financial aid programs to provide informed recommendations. Review billing for accuracy. Assist in selection of financial award candidates using electronic databases to certify loan eligibility. Compare data on student aid applications with eligibility requirements of assistance programs. Counsel clients on personal and family financial problems, such as excessive spending or borrowing of funds. Financial Aid Advisor June 2010 to May 2012 Company Name － City , State Check loan agreements to ensure that they are complete and accurate, according to policies. Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. Interview applicants and request specified information for loan applications. Contact applicants or creditors to resolve questions about applications or to assist with completion of paperwork. Inform individuals and groups about the financial assistance available to college or university students. Maintain current knowledge of credit regulations. Match students' needs and eligibility with available financial aid programs to provide informed recommendations. Assist in selection of financial award candidates using electronic databases to certify loan eligibility. Maintain and review account records, updating and categorizing them according to status changes. Compare data on student aid applications with eligibility requirements of assistance programs. Counsel clients on personal and family financial problems, such as excessive spending or borrowing of funds. Review accounts to determine write-offs for collection agencies. Human Resource Coordinator November 2007 to March 2010 Company Name － City , State Administered employee benefit plans including new hire orientation program, open enrollment process and wellness program. Prepared, presented and distributed employee communications, publications and announcements. General Human Resources Functions: Administered policies and programs relating to all phases of human resources activity including HR planning, recruitment, training and development, employee performance evaluation and appraisals, firing processes, etc. Along with these, maintained knowledge of legal requirements and government reporting regulations affecting human resources. Administration of Employee Relocation: Worked independently with candidates to manage the relocation process and coordinated all arrangements to include: house hunting trip, travel, temporary housing arrangements and movers. Key Accomplishments
Developed and maintained various HRIS systems to improve management of tracking of employee relations issues, leaves, corrective actions and unemployment. Education Master of Science : Human Resource Management , July 2014 Strayer University － State Human Resource Management Bachelor of Arts : Human Resource Management , June 2011 Strayer University － State Human Resource Management B.B.A : Human Resource Management , 2005 University of Clifton － City , State Human Resource Management PHR certification - HR Certification Institute, Pomona, NY. [ : 2006 ]
HRCI certification : 2006 HR Certification Institute － City , State Affiliations Member of Alpha Chi National Honor Society
Member of National Society for Collegiate Scholars Personal Information Please feel free to call me at (217) 097-5477 if you need any further information from me that will assist you in processing my application. I am very excited at the prospect of working for your company and look forward to seeing you again soon. Thank you for your time and consideration.
Best Regards,
(E. Signature)
Anthony Nelson
88 Malard Drive
Clarksville, TN 93002
http://coverlettersandresume.com/hr/human-resource-coordinator-thank-you-email-after-interview/
Auto req ID
114760BR
Posting Title
Field HR Generalist I - II
Position Type
Full Time Skills ADP, Avid, Benefits administration, billing, budget, interpersonal skills, counseling, credit, clients, databases, documentation, employee communications, employee relations, special events, fast, filing, financial, firing, funds, government, Hiring, HRIS, hub, Human Resources management, Human Resource, Human Resources, HR, Information Systems, Job analysis, leadership, legal, managing, Market, meetings, Excel, MS Office, office, PowerPoint, Word, monitors, organizational, payroll, peak, PeopleSoft, performance appraisals, personnel, policies, presenting, pricing, processes, publications, Recruitment, reporting, strategic planning, tax, phone, time management, training programs, Visio, written Additional Information Please feel free to call me at (217) 097-5477 if you need any further information from me that will assist you in processing my application. I am very excited at the prospect of working for your company and look forward to seeing you again soon. Thank you for your time and consideration.
Best Regards,
(E. Signature)
Anthony Nelson
88 Malard Drive
Clarksville, TN 93002
http://coverlettersandresume.com/hr/human-resource-coordinator-thank-you-email-after-interview/
Auto req ID
114760BR
Posting Title
Field HR Generalist I - II
Position Type
Full Time 1101 E Cleveland Road
City
Hutchins
State
Texas
Zip Code
75141
Search Engine Description
Human Resources
Domicile Location
P753
EEO Statement
FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce
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HR
| 81 |
SALES & TRADING INTERN Professional Summary 5+ years of management and operational experience built on strong people skills and common sense Experience in entrepreneurial, process improvement and growth management • Substantial exposure to business cultures in North America, Europe, and Asia (China, Singapore & South Korea) • Understanding the various business elements: people, operations, sales, marketing, finance & legal - & their inter-dependence Work Experience Company Name July 2009 Sales & Trading Intern City , State Worked directly with Senior Managing Directors and Associates of the firm assisting them with the introduction of their Prime Brokerage Service, LCG Primeview. Provided asset and market analysis, conducted cold calls and communicated directly with domestic and international high net worth clients. Reviewed merger prospectuses and provided daily Current Events summaries. Researched particular assets in order to help shape sales pitches for brokers. Company Name July 2008 Investment Banking Intern City , State Worked directly with the Senior Managing Directors and Associates of the firm assisting their Senior Portfolio Managers with client relations and account management. Researched particular assets in order to help shape sales pitches for Associates. Prepared business plans, a business pipeline, business summaries, and performed routine office tasks. Attended Shareholder Meetings with Senior Managing Directors. Company Name July 2007 Associate City , State Company Name July 2006 City , State Education Hampden-Sydney College 2010 Bachelor of Arts : Economics and Commerce City , State , United States GPA: GPA: 3.3 Member of Sigma Chi Fraternity Member of Society of '91, Student Leadership Program Interests Additional Information ACTIVITIES
*Member of Sigma Chi Fraternity: Rush Committee, Social Committee 2008-Present
*Member of Society of '91, Student Leadership Program 2009-Present
*Captain of Ridgewood High School Basketball Team 2005-2006 Skills account management, Banking, business plans, Calculus, Corporate Finance, clients, client relations, Economics, Equity, Financial, Financial Accounting, Financial Modeling, Forecasting, Managerial, Managing, Managerial Accounting, Market Analysis, Meetings, Money, office, Prime, sales, Venture Capital
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BANKING
| 2,258 |
PROJECT ASSISTANT Professional Overview I aspire for a challenging position in a professional organization where I can enhance my skills and strengthen them in conjunction with the organization's goals. I am a multi-talented, respectful, assertive and willing-to-learn young lady whose primary vision is to improve and positively impact the world in its social, economic and political environments. This is a multi-dimensional vision in which any aspect branching thereof I am willing to zoom into. I enjoy being part of any team which shares my vision or that which will be a stable stepping stone in helping me achieve this vision. Core Qualifications KEY COMPETENCIES Flexible and uses practical approach Excellent report writing and communication skills Highly computer literate on statistical packages Inquisitive, innovative and results oriented Initiative and eye for detail Service orientation Active Listening Adminstrative management critical thinking grant writing goal setting and implementation program development public relations team building writing Accomplishments Project Management implemented project with the assistance of the Senior Advisor which increased the agriculture sector productivity Education Bachelor of Arts : Development Studies 2014 Midlands State University City , State , Zimbabwe Development Studies High School Diploma : Monitoring & Evaluation 2015 University of Zimbabwe City , State , Zimbabwe Executive Certificate in Project Management, Monitoring & Evaluation March- 2014 October) Overall Degree Class: 2.1 Dissertation: Distinction Executive Certificate in Project Management, Monitoring and Evaluation with the University of Zimbabwe ACHIEVEMENTS Certificate in Post-Harvest Management and Grading of Cereals, Pulses and Oil Seeds Certificate in Fish Farming as a Business (Aquaculture) Served in the Midlands State University Electoral College for Students Representative Council (SRC) Advanced Level - (2009- 2010) Denmark Training Services
3 subjects (Sociology, History and Divinity) 12 Points
Ordinary Level - (2004-2008) Roosevelt Girls' High
5 'O' levels Thesis/Dissertation The role played by Netherlands Development Organization in promoting poverty alleviation for smallholder farmers in Domboshava using the Market- Based Approach (The SNV Case 2012-2014) Languages English and Shona Experience Project Assistant 12/2014 to 12/2015 Company Name City , State Company Netherlands Development Organisation (SNV) Position Project Assistant for Rural Agriculture Revitalisation Programme - Commercialisation of Smallholder Farming Project Assistant of the Rural Agriculture Revitalisation Program being implemented by SNV in all the 8 rural provinces. This $6 million Danida funded program which is coming to an end on 31 December 2015 has the following components ;value chain development (oil seeds, horticulture and dairy), value chain financing, matching grant facility for SMEs, e-Extension, agro-dealer development and Pilots and Studies. Some of my responsibilities include: Monitoring and Evaluation Assisting in project monitoring evaluation and timeous reporting on the same as required Assisting in the contribution of feedback processes, coaching and evaluation of achieved results for client and SNV Assisting in proposing corrective measures and lessons learnt based on evaluations Knowledge development and communication Implementing the process of documentation and knowledge development in the project and facilitate sharing with stakeholders Developed a concept note of fisheries Assisting in ensuring that lessons learned are shared and applied in daily practice Ensuring submission of quality reports by Local Capacity Builders Support to project administration Assisting in facilitation of training workshops and report writing Coordinating stakeholder field visits Keeping agenda up to date, arranging meetings and appointments Assisting in the drafting of proposals Assisting in the Company Netherlands Development Organisation (SNV). Agriculture Sector Intern 06/2014 to 08/2014 Company Name City , State 3 months contract assisting a FAO Funded Project that was aimed at sustaining and improving the livelihoods of vulnerable and emerging rural farming households in Zimbabwe and thus reduce their dependency on humanitarian assistance. The project was meant to build capacity of farmer groups so that they provide essential production, marketing and business development services to their members. Attache 05/2013 to 02/2014 Company Name City , State I was an attaché under the RARP- CSF programme in the Agriculture sector from May 2013 to February 2014. During the time I was attached I provided both administrative and programme support and back up assistance for the sector specifically RARP- CSF. Whilst working with the Agriculture sector, I acquired an understanding of development work and my duties included: Strengthening the documentation process and the process of data collection, data entry analysis as well as contributing towards the development of case studies and related articles for publication Supporting the development of a data management system to ensure safe and efficient upkeep of RARP programme documents Payments compliance and processing Assisting with regular field visits for data collection and analysis Assist with coordination of stakeholder field visits Preparing requests for funds to support project activities. Maintaining inventory of project assets/resources Organizing venues and invitations to project meetings - making travel arrangements Taking minutes during meetings or key events for dissemination Participating in the development and application of monitoring and evaluation tools and reporting systems. Sharing of project reports and activity plans with key stakeholders. Personal Information Date of birth: 01 June 1991 Citizenship: Zimbabwean National I.D: 63-1419015 Q24 Gender: Female Marital status: Single Fellowships and Awards Passed with a distinction in my final year dissertation Additional Information PERSONAL DETAILS Date of birth: 01 June 1991 Citizenship: Zimbabwean National I.D: 63-1419015 Q24 Gender: Female Marital status: Single Skills administrative, approach, business development, coaching, communication skills, computer literate, concept, Council, client, data collection, data entry, data management, documentation, drafting, English, financing, funds, Maintaining inventory, marketing, meetings, Oil, Organizing, processes, Project Management, proposals, publication, quality, report writing, reporting, making travel arrangements, workshops, articles Presentations 1. Prize giving day (Headgirl Speech) 2. presentation on the project to collegues Memberships/Scholarly Societies Monitoring and Evaluation Group Sustainable Agriculture Inclusive business Forum
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AGRICULTURE
| 914 |
COORDINATOR OF STUDENT PERSONNEL SERVICES Professional Summary I am an experienced, engaging and dynamic leader seeking an opportunity for growth within CCISD's Student Personnel Services Department. I consistently demonstrate effective communication, public relations, and interpersonal skills and maintain a personal expectation for positive, customer-service-driven, interactions with all students, parents, faculty/staff, and community stakeholders. I possess excellent organizational skills as well as the ability to maintain emotional control under stress and to work with frequent interruptions. Skills Project management Conflict resolution Process implementation Self-motivated Strong verbal communication Extremely organized Work History Company Name Coordinator of Student Personnel Services // City , State // July 2015 to Current Director of Student Personnel Services, Suzanne Thomas (281) 284-0175 I lead the Clear Falls High School counseling team to cooperatively plan, implement, and evaluate campus programs and activities consistent with CCISD's expectations for a comprehensive counseling and guidance program. I serve as a resource for students, parents, teachers, counselors, administrators and community groups with the goal of maximizing each student's personal growth and potential. It is my primary responsibility to lead the campus counseling team to consistently provide: proactive, developmentally appropriate personal and group counseling effective crisis management timely access to community health and human services agencies solid academic guidance for high school and post-secondary planning relevant college and career investigations Other responsibilities unique to the position include the coordination of: campus registration events, including course selection, verification, and final scheduling dual credit enrollment Advanced Placement, SAT and ACT testing student and parent information meetings college and career information programs campus academic awards programs campus commencement ceremony staging and program I am also tasked with the supervision of the campus counseling team members and support staff and management of the department's annual budget. Company Name Lead Counselor/Director of College Counseling // City , State // March 2010 to June 2015 Company Name Counselor // City , State // August 2006 to March 2010 Grades 9 - 12, Friendswood High School. Company Name English Language Arts Teacher // City , State // August 2002 to June 2006 Grade 7, Webster/Westbrook Intermediate School. Principal, Bill Daws/Principal, Marlene Skiba. As a professional educator at a middle school, I pledged to provide my students with a safe and secure classroom, to lead my students through an exploration of traditional and current literature, and to coach my students to develop the critical thinking skills characteristic of an empowered and informed life-long learner. To meet these goals, I developed and facilitated lessons, evaluated written assignments, accommodated or modified instruction and assignments for students with special services, and conferenced with students and parents. I also served as the 7th grade team lead. Company Name English Language Arts Teacher // City , State // January 2002 to June 2002 Grades 9 - 12, Ed White Memorial High School. As a professional educator at an alternative high school, I pledged to assist at-risks teens with an opportunity to recover failed course work, regain confidence in their abilities as a capable learner, and refine their personal expectations for future academic success within a safe and secure classroom. To meet these goals, I developed and facilitated lessons, evaluated written assignments, accommodated or modified instruction and assignments for students with special services, and conferenced with students and parents. At the time, this was a small school with an inexperienced faculty, and I served as the TAAS coordinator for the high school for the February test dates. Company Name Administrative Assistant // City , State // July 2001 to November 2001 As the office manager for Clements Certified Consultants, I provided exceptional customer service relations for all clients for the duration of their legal needs. To meet this goal, I maintained correspondence with four unique law firms through phone calls, e-mails, and facsimiles, filed all legal documents from pleadings to evidence for approximately 45 clients, generated monthly billing statements, and prepared various legal documents. Company Name English Language Arts Teacher // City , State // August 2000 to June 2001 As a professional educator at a traditional high school, I pledged to provide my students with a safe and secure classroom, to lead my students through an exploration of traditional and current literature, and to coach my students to develop the critical thinking skills characteristic of an empowered and informed life-long learner. To meet these goals, I developed and facilitated lessons, evaluated written assignments, accommodated or modified instruction and assignments for students with special services, and conferenced with students and parents. Skills academic, advisement, billing, budget, coach, community health, counselor, Counseling, credit, crisis intervention, crisis management, critical thinking, clients, customer service, Educator, English, instruction, team lead, law, legal, legal documents, Director, meetings, access, office manager, Personnel, SAT, scheduling, supervision, phone, unique, written Education Master of Science - Counseling University of Houston Clear // City , State // 2006 Counseling Certified in School Counseling (EC-12) by the Texas State Board for Educator Certification - Bachelor of Arts - English and History Texas Tech University // City , State // 2000 English and History Graduated Summa Cum Laude Certified in English and History (6-12) by the Texas State Board for Educator Certification -
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ARTS
| 2,285 |
ENGINEERING OFFICE CLERK Experience Engineering Office Clerk , 01/2018 to 01/2019 Company Name – City , State Provides departmental clerical support to Engineering staff including typing, filing recordkeeping, telephone screening, primary reception contact and other clerical duties as required. Researches, orders, purchases and maintains office equipment and supplies. Types correspondence and maintains central business files for department. Processes records for the department, creates and maintains accurate records. Responds to complaints or requests for services in accordance with departmental policies. Receives and maintains citizen complaint logs relating to drainage and project issues. Serves as recording secretary for formal and informal bid meetings. Picks up and delivers documents from other city offices. GIS data entry for Municipal Software System. Scanning Engineering drawings and files. Mailing various correspondences. Assist Administrative Assistant to the Department Head and other Engineering employees, as needed. Benefits Clerk , 01/2017 to 01/2018 Company Name – City , State Scan and file various documents onto the company database. Organize and create online employee files. Process and file benefits forms and related information. Maintain benefit records. Request needed documents for employee benefits. Mail out employee benefit packages. Inform employees of benefit eligibility. Work in reception area as needed greeting and signing in visitors. Answer phone calls and route to the correct employee or department. Schedule meetings and reserve conference rooms. Organize incoming and outgoing mail and packages. Sales Associate , 01/2015 to 01/2017 Company Name – City , State Ensure that customers receive excellent service through direct salesmanship and prompt and courteous service. Open new accounts as a means of adding new clients. Assist customers in finding merchandise. Deliver results on departmental/store event goals. Maintain floor standards including replenishment. Present product features and benefits in a knowledgeable way. Assist customers with purchase decisions. Handle monetary transactions between customer and retail store. Handle customer related issues. Work History Engineering Office Clerk , 01/2018 to 01/2019 Company Name – City , State Provides departmental clerical support to Engineering staff including typing, filing recordkeeping, telephone screening, primary reception contact and other clerical duties as required. Researches, orders, purchases and maintains office equipment and supplies. Types correspondence and maintains central business files for department. Processes records for the department, creates and maintains accurate records. Responds to complaints or requests for services in accordance with departmental policies. Receives and maintains citizen complaint logs relating to drainage and project issues. Serves as recording secretary for formal and informal bid meetings. Picks up and delivers documents from other city offices. GIS data entry for Municipal Software System. Scanning Engineering drawings and files. Mailing various correspondences. Assist Administrative Assistant to the Department Head and other Engineering employees, as needed. Benefits Clerk , 01/2017 to 01/2018 Company Name – City , State Scan and file various documents onto the company database. Organize and create online employee files. Process and file benefits forms and related information. Maintain benefit records. Request needed documents for employee benefits. Mail out employee benefit packages. Inform employees of benefit eligibility. Work in reception area as needed greeting and signing in visitors. Answer phone calls and route to the correct employee or department. Schedule meetings and reserve conference rooms. Organize incoming and outgoing mail and packages. Sales Associate , 01/2015 to 01/2017 Company Name – City , State Ensure that customers receive excellent service through direct salesmanship and prompt and courteous service. Open new accounts as a means of adding new clients. Assist customers in finding merchandise. Deliver results on departmental/store event goals. Maintain floor standards including replenishment. Present product features and benefits in a knowledgeable way. Assist customers with purchase decisions. Handle monetary transactions between customer and retail store. Handle customer related issues. Education B.S. Degree : Progress , 01/2020 University of Alabama in Huntsville - City , State 2016 East Limestone High School - City , State GPA: 3.98 Summary To obtain a rewarding position in a field where my skills can be further developed and utilized.
Summary of Qualifications Three years of experience in customer service Performed volunteer work within the community through various service organizations Computer literate and a dedicated team player with a strong work ethic Dependable, motivated, detail oriented individual with strong organizational skills Excellent verbal and written communication skills Highlights Experienced with Microsoft Office - Word, Excel, Outlook, SharePoint & Costpoint Administrative Assistant Benefits Clerical Clients Data entry Database Features Filing Forms GIS Mailing Meetings Excel Mail Outlook SharePoint Microsoft Office - Word Office equipment Policies Processes Reception Recording Retail Scanning Telephone Phone Typing Skills Experienced with Microsoft Office - Word, Excel, Outlook, SharePoint & Costpoint, Administrative Assistant, benefits, clerical, clients, data entry, database, features, filing, forms, GIS, Mailing, meetings, Excel, Mail, Outlook, SharePoint, Microsoft Office - Word, office equipment, policies, Processes, reception, recording, retail, Scanning, telephone, phone, typing
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ENGINEERING
| 1,792 |
GRAPHIC DESIGNER Summary Versatile professional and hands-on leader who motivates, trains and coaches employees to drive progress toward project and company milestones. Highlights Customer-oriented Employee training and development Client and vendor relations Invoicing and purchase orders MS Office Advanced problem solving skills Driven Strategic thinker Superb communication skills Detail oriented Microsoft Word, Excel, PowerPoint Proficiency in web designing Professional demeanor bilingual Experience 05/2014 to 01/2016 Graphic Designer Company Name - City , State Tracked and evaluated staff performance, and handled all promotions and terminations. Completed purchase orders and customer invoices. Prepared layouts and drawings in compliance with established templates and design standards. Adhered to all corporate brand guidelines when preparing graphic materials. Recommended techniques, methods and media best suited to produce desired visual effects. 08/2012 to 01/2016 Graphic Designer Company Name - City , State Created visuals that appeal to leaders in the big data and high-tech world. Surpassed revenue goals in four consecutive quarters. Designed unique print materials, including advertisements, brochures and logo designs. Prioritized graphic workload and effectively coordinated multiple projects. Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers. 03/2013 to 05/2014 clerk Company Name - City , State Assessed customer needs and responded to questions. Cleaned and straightened work area. Issued receipts for purchases and gifts. Bagged merchandise by following standard procedures. Organized register supplies. Unboxed new merchandise. Updated register logs. Provided professional and courteous service at all times. Worked overtime shifts during busy periods. Education certificate : Computer Technician Network Specialist Fresno City College - City , State , United States Skills Data Entry, Customer Service, Human Resources Leadership, Interpersonal Skills, Inventory control , Marketing, Problem Resolution Project management, Staff Training,Staffing, administrative Bilingual; English and Spanish
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DESIGNER
| 150 |
SR. PROJECT MANAGER Profile Information Technology Professional with a diverse background and 10+ years of progressive experience as an: experienced IT professional consistently delivering exceptional vendor solutions, third party development resources, project resources and program management results. Proven track record and experience with multiple large full-scale, full life cycle implementations, managing both functional and technical teams while provide operations and maintenance support in achieving corporate goals Core Qualifications Web content management Business case development Leading execution and delivery Vendor management Contract negotiations Product Roadmaps Financial management Sustainable applications management Internal and External Communication Strong analytical skills Cross-tier components implementation Project management Information security Document management Testing Excellent problem solving skills Content management systems Technical Skills Skills Experience Total Years Last Used Windows, VMWare, SQL, Mobile Development Professional Experience Sr. Project Manager 08/2012 to Current Company Name City , State Responsible for software lifecycle in the Cloud Realization group Manages multiple projects that involve planning, development of business and technical requirements, testing, deployment, and operational support of new products and features for AT&T's Cloud Services Leads cross-functional project team meetings, coordinates resources, facilitates communication with stakeholders, and drives project tasks, issues, and action items to completion or resolution Develops and manages detailed project documentation including project timelines, leadership status reports and presentations, issues logs, and meeting minutes Consults directly with clients on business goals, tools, strategy and best practices for software development Participate in consulting engagements with vendors (SOW, RFPs). Responsible for project discovery and planning all aspects of AT&T Cloud environment project budgets and financials Responsible for all aspects of pre-production lab planning, testing, deployment, and scheduling for AT&T Cloud Services projects. Manage all internal and external communications to project team members on project scope. Improved efficiency and process with change management, reducing network latency issues and providing increase response time to identify and fix network errors. Create detailed MS Project plans for project releases to tracked and meet release timeline objectives are met and avoid unplanned risks. Provide advice and guidance in implementing IT security policies and procedures in the development and operations of network systems, telecommunication systems, wireless (Wi-Fi) integration and security, personal computing, video-conferencing, infrastructure software and server support Create onboard processes for internal and external vendor management system Provide leadership and formulated action plans to detail roles and set clear expectations among stakeholders. Maintain SharePoint and Wiki sites with detailed project documentation. Healthcare Training NCO 05/2010 to Current Company Name City , State Georgia army national guard Healthcare Training Non-Commissioned Officer (NCO)/68W Ensure all clinical procedures; such as physical exams, immunizations, triage, IV therapy, collection and preparation of lab samples for analysis are executed according to federal guidelines. Provide case management for injured soldiers Train and mentor soldiers to administer first-aid treatment and life-support care to sick or injured persons in pre-hospital setting, for 78 Troop Command, according to HIPPA guidelines. NREMT-B certified # E2043432 BLS Instructor certified #08130190094. Implementation Engineering Manager Company Name City , State Managed 3G Engineering teams schedules and implementation of cell tower upgrades and downgrades, along with assisting in LTE projects in Atlanta metro area. Managed changes to scope and priority and evaluating impacts to project timelines due to unplanned changes Formulated action plans to address unforeseen delays to minimize the impact to project completion Provided leadership to project team members to ensure role clarity and expectations Developed project documentation including timelines, project meeting minutes, escalation and jeopardy notifications, and action items. Project execution: coordination of all activities, schedule with appropriate engineering work groups, provide regular updates using proper tools for internal and external project stakeholders. Project Manager III 10/2011 to 04/2012 Company Name City , State Accountable for planning and managing Network Infrastructure projects in support of GE Technical Services Group (TSG Group). Managed internal workgroups and resource allocations to ensure that project budgets averaging 4Mil+, risks and scope remained consistent. Responsible for network integration of sites acquired by GE; bringing sites up to GE standards - led up to 14 multiple PMO projects simultaneously and globally (Americas, UK, Algeria) managing resource labor/tasks, collaborating with Procurement/Sourcing to make purchases, keeping schedules/timelines, mediating project issues/risks Drove $1mil+ technical refresh project for the Nuclear business division - switches, routers, able/wiring, APs - project was used to define process for future tech refreshes Led multiple parallel tracks in transformative initiatives that include development and deployment of technical solutions - LAN, WAN, VLAN, WLAN, Juniper Firewalls, Cisco devices, Cisco Tandberg TelePresence, VoIP and working with local electrical companies (LEC) to install IP circuits Led firewall implementation; project consisted of analyzing network traffic and implementing lockdown policy to improve network security Day to day management and oversight of implementation and execution efforts for all TSG managed global infrastructures including - project planning, developing requirements, documentation, scheduling, communication, issue resolution and overall leadership of the engineers implementing the various tasks involved with bringing new global applications into GE's global infrastructures in the U.S., Asia/Pacific, and Europe/Middle East. Collaborated on 3rd party vendor installations for video network implementations Performed business analysis duties to gather preliminary requirements to work toward project-end solution Network & RCDD Engineers and Project Team. IT Project Manager 05/2000 to 12/2009 Company Name City , State Managed all aspects of infrastructure/network project management needs for client base Oversaw 15+ IT projects with circuit and hardware installation. Acted as a liaison between both internal and external clients, and technical staff such as access delivery, provisioning and equipment vendors Eliminate duplication and simplify processes and created escalation path to eliminate/reduce delays. Tracked all milestones associated with project lifecycle, from pre-sales RFP advisement to post-sales turn-up scheduling and first invoice billing. Managed all data and wireless products, VoIP, Sprintlink Frame Relay, Frame Relay, Dedicated IP services, DSL, 3G and 4G products Managed all voice services such as knowledge of T1, T3, DSL, X.25, SIP trucking and Frame Relay services. Escalated when needed to iLEC and CLEC providers to ensure timely local loop delivery. Education Master of Business Administration 2017 WALDEN UNIVERSITY City , State Project Management Certificate Course 2011 Clayton State University City , State Bachelor of Business Administration : International Business Marketing 2004 American American Intercontinental University City , State International Business Marketing Skills LTE, Cell Tower, LAN/WAN, Ethernet, 4G, VMware, NetApp, F5, 3G, advisement, APs, army, billing, budgets, business analysis, Business case, case management, change management, Cisco, hardware installation, network systems, consulting, Contract negotiations, client, clients, delivery, documentation, DSL, Compliance, Financial management, Firewalls, firewall, first-aid, Frame Relay, Product life cycle, SDLC full life cycle, functional, HIPPA, immunizations, Information Technology, Instructor, IP, LAN, leadership, life-support, managing, meetings, mentor, access, MS Project, SharePoint, network integration, network security, Network, policies, presentations, processes, Procurement, program management, Project Management, project planning, RFP, routers, sales, scheduling, software development, strategy, switches, T1, telecommunication, therapy, triage, upgrades, Vendor management, video, video-conferencing, Visio, VoIP, WAN, wiring, X.25,
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HEALTHCARE
| 774 |
SENIOR VICE-PRESIDENT AND CHIEF INFORMATION OFFICER Core Accomplishments Strategized with various areas of business to develop a proof of concept with an international financial company headed by a world-renowned Nobel Peace Prize winner to establish the principle of micro-lending for low income, immigrant families Professional Experience Senior Vice-President and Chief Information Officer , 01/2009 to Current Company Name － City , State Industry expert in a wide variety of technology systems, business applications and IT service management. Primary focus: Network Security and IT Operational Management using the fundamentals of scalar design/architecture and business process improvement. Create "living" technology that supports strategic vision and goals, as well as growing customer needs. Instituted a technology roadmap to guide the IT department with proper business alignment to create measurable, efficient and sustainable technology for Goodwill's various business verticals - Retail and eCommerce, Employment and Contracts, Mission Services. Outsourced selected portions of the IT process to facilitate the development of additional operational efficiencies to improve the technology infrastructure. Designed and collaborated with architects, engineers, and industry technology leaders in the build and operation of Second Generation Data Centers and collocated sites. Designed a Business Continuity strategy that incorporates all critical aspects of the business to ensure the business remains solvent in the event of service interruption or significant business disruption. Improved IT spend through proper fulfillment and procurement process provisioning - CapEx and OpEx improvements realized to ease the associated costs of technology growth. Proper sourcing of selected areas of the IT business process through staff augmentation, outsourcing, in-sourcing and near-shore opportunities to improve IT effectiveness and service delivery. Provided guidance and expertise on various panels, as well as interviewed by various media outlets and corporations for case-studies and dialogues around strategic IT - CIO magazine, Fierce CIO, CIO Zone, Enterprise Mobility, Enterprise CIO Forums, CIO Summit, CDW, CDM, Cisco, Splashtop, VEEAM, Airwatch, Quantum Technologies, ZDNet. Vice-President, Information Technology , 01/2005 to 01/2009 Company Name － City , State Designed a system to overhaul the entire information gathering and distribution process through the use of portal technology. Streamlined operations and in doing so foster an atmosphere of empowerment and accountability using the principles of Enterprise Resource Planning. Outsourced selected portions of the IT process to facilitate the development of additional operational efficiencies to improve the technology infrastructure, reduce costs, improve effectiveness and sharpen internal focus on development activities. Developed a Managed Print Service (MPS) program with a Multi-Function printer network to produce copy, print, email, e-file and scan at stations within key departments as part of a preliminary Document Management System. The MPS significantly reduced costs for developing print materials over traditional copy machine equipment as the ROI was seen within months versus years. Strategized with various areas of business to develop a proof of concept with an international financial company headed by a world-renowned Nobel Peace Prize winner to establish the principle of micro-lending for low income, immigrant families. Authored a case study to review non-profit technologies. This study was based on a review of industry leading technologies in comparison to Goodwill's Retention Policy as it related to the Disaster Recovery Policy/Business Continuity Plan. Realized a 43% savings over the cost of the equipment. Technology Visionary - Developed the ROI, gained approval and then guided the development and subsequent re-development of a homegrown case management application to improve the future state of Mission Service and Employment business verticals. This application has been a proven leader among competitors. Technology Visionary - Engineered the platform to support Goodwill's first Blade Server and Data De-duplication technology, as well as server virtualization, to increase performance and availability while reducing management overhead - the fore-runner to some of the technologies widely used by Fortune 100 companies from that time until now. Manager/Senior Network Engineer, Information Technology , 01/2001 to 01/2005 Company Name － City , State Challenged to secure and improve reliability of wide area network and all future business expansions sites. Chief Architect - Designed and implemented corporate-wide, platform-independent, Personal Information Manager (PIM) with Microsoft Exchange\Outlook to replace Novell based Pegasus email system. Strategic Visionary - Chief Architect - Designed and Implemented the process of a tiered in-place migration from Novell NetWare to MS Windows: transitioned from Netware Directory Service to Microsoft Active Directory Service, migrated user and group accounts, transitioned from Novell based WAN to an Active Directory Domain Forest, migrated file and print services, redesigned proprietary databases. Responsible for overall performance and availability of all aspects of the network. Analyze network and design upgrades/changes as needed. Assess the company's current and future network needs using scalable systems. Responsible for all aspects of E-mail group. Oversee the design, development, release, and maintenance of e-mail application systems. Responsible for all aspects (software and hardware) of organization's network systems. Recommend, implement, and maintain network architectures (LAN and WAN). Assist in the development and maintenance of network communications. Use knowledge of LAN/WAN systems to help plan and install internal and external networks. Test and evaluate network systems to eliminate problems and make improvements. Network Administrator , 01/1997 to 01/2001 Company Name － City , State Network Administration Install, configure and maintain organization's network. Build networks and maintain external and internal web presence; administer the networks. Perform system backups on its internal and external web network servers. Design and support server systems and supporting software. Support, monitor, test and troubleshoot hardware and software problems pertaining to LAN. Install, configure and repair workstations. Provide end users support for all LAN-based applications. Education Bachelor of Arts : Geography State University of New York at Stony Brook － City , State , US , CERTIFICATIONS & AFFILIATIONS Bachelor of Arts - Sociology Bachelor of Science - Biochemistry Associates - Geography State University of New York at Stony Brook, Stony Brook, New York Certifications Microsoft Certified Systems Engineer Certified Information Systems Security Professional CISSP Certified Ethical Hacker (CEH) v8 Information Technology Infrastructure Library Foundations Goodwill Industries International, Executive Development Program Graduate Mobile Enterprise Executive Panelist Gartner Summit Panelist Enterprise CIO Forum Contributor Wall Street Journal CIO Contributor (Candidate) Skills Business Continuity, Technology Infrastructure, File, Lan, Architecture, Business Process Improvement, Cdm, Cisco, Contracts, Ecommerce, Fulfillment, Network Security, Opex, Process Improvement, Procurement, Provisioning, Retail, Retail Marketing, Security, Case Management, Copy Machine, Disaster Recovery, Document Management, Enterprise Resource Planning, Increase, Lending, Operations, Roi, Server Virtualization, Virtualization, Active Directory, Databases, Directory Service, Engineer, Exchange, Lan/wan, Maintenance, Microsoft Exchange, Netware, Novell, Outlook, Backups, Its, Network Administration, Workstations, Certified Information Systems Security Professional, Cissp, Information Technology Infrastructure Library, Itil, Journal, Systems Engineer, Systems Security, Biochemistry
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INFORMATION-TECHNOLOGY
| 329 |
HR MANAGER Summary HUMAN RESOURCES MANAGER Extensive background in administrative duties, including experience in implementing staff development and training, mediation, conflict resolution, benefits and compensation training, HR records management, HR policies development and legal compliance.
*Demonstrated success in, developing teambuilding programs, and writing personnel manuals, coordinating special programs, job descriptions and online State Mandated Training. Highlights University Events/Special Programs Prepare Agendas FMLA/ADA/EEO/WC Mediation & Advocacy HRIS Technologies TESOL Teacher for University staff Employee Relations Web Design using RedDot and Sharepoint HR Program/Project Management Microsoft Office Suites Orientation & On-Boarding Training & Development Performance Management Organizational Development HR Policies & Procedures Publisher/InDesign/Quark Accomplishments Enjoy 5k Runs/Walks OF NOTE Professional Development: Complete ongoing training in the areas of compensation and benefits, employee and labor relations, leaves of absence, customer service, supervisory training, and workplace safety/security. Created publications and advertisements for TWU and THEHRA conferences. Invited as guest speaker for Staff Development Days on the TWU Houston campus and several affiliated conferences. Developed online State Mandated Training for TWU employees. Experience HR Manager 01/2007 to Current Company Name City , State Perform professional administrative work involving the development, administration, and coordination of a comprehensive series of training and development opportunities for University staff and faculty. Work is performed with considerable independent judgment and wide latitude under the limited supervision of the Director of Human Resources Professional Services. Key Results: Perform professional administrative work involving the development, administration, and coordination of a comprehensive series of training and development opportunities for University staff and faculty. Implementation of TESOL program (Teaching English to Speakers of Other Languages). Conduct exit interviews with staff employees and develops procedures for resolving problems discovered through exit interviews. Responsible for implementation, maintenance and training for the Staff Performance Evaluation System. Coordinate Service Awards, Staff Awards and Retirement Recognition programs. Responsible for the coordination of New Employee Orientation. Maintain the calendar plan for scheduling special events, training schedules and New Employee Orientation schedules. Web spinner for Human Resources & Newsletters using RedDot and Sharepoint. Responsible for establishing job standards for subordinate staff and effectively evaluation staff under charge. Manage and prioritize additional tasks that have been assigned by Associate Vice President. HR Representative III 01/2001 to 01/2007 Company Name City , State Promoted to fulfill a broad range of HR functions, including training employees on newly implemented PeopleSoft Time and Labor module, administering their FMLA program, and managing HR records. Key Results: Trained over 250 time keepers on time keeping techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to a successful implementation of PeopleSoft. Leadership Development Training for faculty and staff. Translated and facilitated training in Spanish. Designed and refined course material to the needs of specific departments Assisted in coordination of special programs/events. Restaurant Manager & Trainer 01/1993 to 01/2001 Company Name City , State Responsible for the overall business performance of managing the restaurant and training all new employees. Key Results: Encouraged guest's satisfaction. Special Events Responsible for hiring and training wait staff, bar staff and kitchen staff. Translated and facilitated training in Spanish. Designed and refined training material to the needs of specific areas. Assisted in maintaining the quality and standard of food, health, service and safety. Education Bachelor of Science (BS) : Sociology 1999 TEXAS WOMAN'S UNIVERSITY City , State Sociology Affiliations Society for Human Resource Management (SHRM) North Texas Society for Human Resource Management (NTSHRM) Texas Higher Education in Human Resources Association (THEHRA) International TEFL and TESOL Training membership (ittt) Denton High School Girls Softball Association Skills ADA, ADMINISTRATIVE SKILLS, administrative, coaching, Employee Relations, training employees, English, Special Events, hiring, HRIS, Human Resources, HR, InDesign, Leadership Development, Director, managing, Mediation, Microsoft Office Suites, Publisher, Sharepoint, Newsletters, Organizational Development, PeopleSoft, Performance Management, Policies, Project Management, quality, Quark, managing the restaurant, safety, scheduling, Spanish, supervision, Teacher, Teaching, training material, Web Design, workshops
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HR
| 6 |
LOGISTICS TECHNICIAN Professional Summary Driven, compassionate and all-round health care professional with over 5 year practical experience in different paced environment including supply chain management, pharmaceutical and research analysis. Accountable, motivated and responsible with a strong focus on dynamic health care delivery that works. Environmental Microbiology, Food Microbiology, Medical Microbiology, Molecular Biology, Immunology, Microbial physiology and Metabolism. Proven patience and self-discipline Confident public speaker Conflict resolution Personal and professional integrity Relationship and team building Government relations knowledge Cultural awareness and sensitivity Critical thinking proficiency Fund raising and major donor development Effectively influences others Hardworking Professional Summary Education and Training Experience Logistics Technician December 2009 to October 2013 Company Name － City , State Managed material management activities and systems involved in requirements determination, inventory control, and receipt, storage and issues of supplies and equipment Computed requirement, determined allowance, and researched and identified material requirements Performed inventories and ensured timely correction of discrepancies. Inspected and evaluated inventory management activities Developed methods and improved procedures for storing property Coordinated with maintenance activities on repairable component actions Planned and scheduled material storage and distribution activities. Acted as a subject matter expert to the commander on the operation of material management systems and operations Processed information retrievals using supply system databases Developed database retrieval scripts for material management support analysis Controlled and operated the Remote Processing Station (RPS) and remote terminal hardware under the Standard Base Supply System (SBSS). Customer Care/Public Relation March 2009 to October 2009 Company Name － City , State Actively involved in customer satisfaction services * Analyzed company activities and data to properly assess risk management and improve services. Led branch in customer services and insurance package sale. Laboratory/Research Assistant August 2006 to October 2006 Company Name Ibadan, Oyo state Conducted laboratory, screen house and field experiments; * Conducted sampling with guidance from Research Associate/Manager; * Maintained a sterile work environment in preparation for and during laboratory work; * Ensured proper organization of isolates in cold storage and work areas; * Conducted other assignment as assigned by supervisors. Carried out microbiology work involving sample preparation, organism isolations, isolate storage, media preparation; * Ensured proper sampling labeling, organization of work area; * Kept proper records and ensure proper data entry into field and laboratory books. Intern February 2006 to July 2006 Company Name － City Monitored production and system control in the organization Successfully carried out drug processing and packaging procedures Ensured quality assurance *and engaged in practical laboratory analysis of several company production to test for 100% NAFDAC compliance regulation Inspected Industrial Equipment Professional Experience Participated in different team projects. Education Public Health (Mental Health) , 2014 National University － City , State , United States Public Health (Mental Health) Study focused on Community and Public Health, Health and Human Services, Health
Service policy, Global Health, Environmental Health, Psychosocial epidemiology,
Epidemiology and Biostatistics. Bachelor of Science : Healthcare Management , 2013 Park University － City , State , United States Healthcare Management Study focused on principles of accounting, Economics, Financial management, Human resource management, principles of management, organizational behavior, Business law, principles of marketing, Legal issues of health care and Quantitative research methods. Associate of Arts : 2009 Air University － City , State , United States Logistics
Study focused on supply management, material storage and distribution, logistics automated systems, logistics maintenance system, and stock control Bachelor of Science : 2008 Ladoke Akintola University － State , Nigeria Applied Biology (Microbiology)
Study focused on Environmental pollution, Environmental Pollution, Certifications Microsoft certified Professional (MCP)
SQL 2000 Database Administrator
SAP Business Object
Business Intelligence 4.0 (in-view) Skills accounting, Business Intelligence 4.0, Business law, hardware, customer satisfaction, customer services, data entry, databases, Database, Economics, Financial management, Human resource, insurance, inventory management, inventory control, Legal, Logistics, marketing, Microsoft certified Professional, MCP, organizational, packaging, quality assurance, requirement, Research, risk management, SAP, scripts, SQL 2000, stock control, view
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AGRICULTURE
| 943 |
MANAGER OF FINANCE Summary Experienced Certified Public Accountant (CPA) with extensive financial and audit experience. I have a proven track record to improve monthly financial close processes; analyze financial results for areas of opportunity; and audit financial activities to identify potential financial misstatements and internal control weaknesses. Strengths include:
*Financial analysis & reporting *Financial management
*Budget preparation & management *Revenue management
*Highly organized & detail-oriented *Strong interpersonal skills Experience Manager of Finance January 2016 to Current Company Name － City , State Prepare and manage an annual operating budget of $55 million gross revenue and annual capital budget of $500,000. Oversee financial operations for annual expenses totaling $45 million. Oversee the daily billing and collection activities with 9 employees for annual patient days of 250,000. Prepare and consolidate Hospice monthly financial results and input into the Lawson general ledger system for consolidation with the financial results of the TriHealth organization. Analyze financial operations to identify opportunities to increase revenue and reduce cost. Provide financial updates to senior management, Hospice Board of Trustees and the Hospice Finance Committee. Provide financial guidance & leadership to 10 individual unit managers. Business Director II January 2010 to January 2015 Company Name － City , State Prepared and managed annual operating budget of $161 million gross revenue and 226 FTEs for Neonatal Intensive Care Unit (NICU) along with $3.3 million gross revenue and 16 FTEs for 3 other departments. Managed expenses totaling approximately $20 million. Monitored NICU monthly productivity metrics. Prepared and managed capital budget totaling $700,000. Analyzed and monitored monthly financial performance and evaluate variances. Managed physician professional fee billing for approximately 125,000 charges totaling approximately $113 million for 13 regional hospitals. Reduced physician professional fee charge entry to billing days from 11 to 5 business days. Director of Finance January 2007 to January 2009 Company Name － City , State Reduced monthly financial closing process from 13 to 8 business days. Managed daily operations of the Finance Department with 6 employees, and assisted with managing all financial operations of the hospital. Assisted with preparation of the annual operating budget for a 180 bed hospital with gross patient revenue totaling approximately $375 million. Facilitated external audit activities for 2 years with no significant findings. Implemented the Lawson general ledger system. Assistant CFO January 2006 to January 2007 Company Name － City , State Prepared monthly journal entries; reviewed monthly financial results for accuracy and validity; and prepared monthly financial schedules for submission to Corporate Office. Worked closely with hospital managers to prepare annual operating and capital budgets for 150 bed hospital with gross revenue totaling approximately $1.4 billion. Assisted the CFO in managing the daily operations of the Finance Department and the hospital. Facilitated completion of external & internal audits and developed processes to correct audit issues. Director of Decision Support & Controller of Emory January 1999 to January 2001 Company Name － City , State Coordinated the hospital monthly financial close activities. Managed daily operations of the Accounting Department including direction to the staff to ensure department and hospital goals were met. Assisted in analysis and maintenance of hospital staffing levels and productivity. Assisted the CFO in managing the day to day financial operations of the hospital. Assisted with annual operating and capital budget processes. Maintained accuracy and integrity of the Alliance for Decision Support System, a fully-integrated cost accounting and managed care contract modeling system for 6 hospitals. Utilizing the decision support system, performed financial analysis of hospital operations for 6 hospitals including detailed cost information, managed care contract information, physician profiling, and utilization analyzes. Director Company Name － City , State Office Instrumental in planning, coordinating and implementing Sarbanes-Oxley, Section 404 test strategy for hospital level processes for approximately 180 hospitals. Managed annual audit plan and processes related to areas of Payroll Service Centers and Physician Services. Created reports of audit results and communicated audit issues to company management. Oversaw hospital financial audits and evaluated the audit supervisor's performance. Manager Company Name － City , State Office Supervised and directed the daily progress of audits by managing staff performance
Discussed audit issues and findings with audit engagement team and hospital management
Presented audit findings and recommendations to hospital senior management
Reviewed audit memoranda and working papers for technical accuracy and completeness
Prepared and conducted performance evaluations for staff assigned to audit engagements
Prepared engagement memoranda, working papers, and summary audit reports
Previous Employment History Available Upon Request. Education Bachelor of Science : Accounting University of South Carolina － City , State Accounting Certified Public Accountant (CPA)
State of South Carolina
3 Skills Accounting, audit reports, billing, budgets, budget, closing, cost accounting, Certified Public Accountant, CPA, Decision Support, direction, senior management, Finance, financial, financial analysis, financial audits, financial operations, general ledger, Hospice, internal audits, Lawson, leadership, managing, Office, modeling, monthly financial close, Payroll, processes, progress, Sarbanes-Oxley, staffing, strategy, supervisor
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FINANCE
| 1,572 |
SAFETY MANAGER Summary Safety Manager with 16 years construction management experience. He is responsible for the safety compliance of the project and all sub-contractors. He brings extensive experience in various types of construction projects and is currently serving as a Safety Manager on a power delivery project in Southeast Texas. He has also served as the Environmental Compliance Manager on a USAID funded project overseas and has proven leadership abilities while serving multiple overseas tours with the U. S. Marine Corps. Highlights MS Office proficient Organized and detail-oriented Superb management skills Site safety coordinator Safe job site set-up CHST Certification OSHA 30 Hour OSHA 40 HAZWOPER First Aid/CPR/AED Trainer NCCER Certification Accomplishments Over 400,000 safe man hours over several projects Awarded a Safety Recognition from the USACE Jacksonville, FL District Awarded a Navy Achievement Medal while in Afghanistan Awarded an Army Commendation Medal while in Iraq Experience Safety Manager September 2015 Company Name － City , State Responsible for overall safety and compliance with local, state, and federal regulations on the project, to include subcontractors; project includes one new build power substation, upgrades to 4 other substations, and construction of 13 miles of transmission lines. Construction Manager October 2013 to August 2015 Company Name － City , State Omaha Lead Project - soil sampling and preparation, community relations and site sketches. Smalley Piper Project - oversight of water treatment plant construction (temporary). Several other small sampling events and construction projects Environmental Compliance Manager September 2012 to October 2013 Company Name － City , State His responsibilities included oversight of the project's environmental impact on the local communities to include the following: Develop and implement an Environmental Management and Mitigation Plan (EMMP) for four (4) project sites. Develop and submit reports to USAID pertaining to the implementation of the EMMP and any actual or potential environmental hazards pertaining to the construction process. Develop and implement a training plan for all expatriates and local staff. Oversee the construction of a 450m3 containment cell for the disposal of PCB impacted soils. Construction Manager March 2007 to September 2012 Company Name － City , State His responsibilities included oversight of the project and all sub-contractors on 4 long-term remediation projects to include the following: Perform the duties of the Site Safety Officer (Daily safety/tailgate meetings, inspections, etc.). Provide the Daily Quality Control Reports to internal and external clients. The collection of the perimeter air monitoring samples for various contaminant analysis as well the daily collection of particulate data utilizing various sampling apparatus. Maintain the Daily Site Logbook, and all paperwork associated with materials and equipment (to include manifesting of trucks). Track and maintain all contractor data for EPA records and to utilize for the Construction Completion Report. Provide technical assistance to the contractor as it pertains to the Remedial Design. Assist with all Community Relations issues that arise involving the site. Oversight of all construction activities including demolition, excavation and restoration. Gunnery Sergeant/E-7 February 1989 to March 2010 Company Name － City , State Gunnery Sergeant, E-7, Retired. Supervised subordinate Marines while acting as the Avionics Division Chief (62 personnel), Work Center supervisor (37 personnel), and Shift Supervisor (12 personnel). Awarded the Navy Achievement Medal for the management of a combat flown flag program in Afghanistan. Processed over 3,500 requests for flags and produced over $15,000 in profit from the program, during a 6 month deployment, to pay for junior Marines tickets to the Marine Corps Birthday ball in 2005. Awarded the Army Commendation Medal for outstanding leadership and production in the Intelligence Section of Third Army while in Kuwait in 2006-2007. Completed Non- Resident courses in leadership training through the U. S. Marine Corps while a Sergeant and again as a Staff Sergeant, also completed a resident course while a Staff Sergeant. Served in the following combat operations: Operations Desert Shield/Desert Storm, Operation Southern Watch, Operation Enduring Freedom (Bagram Afghanistan) and Operation Iraqi Freedom (Camp Arifjan Kuwait and Baghdad Iraq). Education BS : Occupational Safety and Health , 2016 Columbia Southern University － City , State , USA Expected Graduation: June, 2016 Skills Community Relations Construction management Environmental Management Leadership Safety Management Supervisor
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CONSTRUCTION
| 2,031 |
AGRICULTURE ADVISOR AND LANGUAGE OFFICER Professional Summary I successfully completed the 4-years course in Agriculture from Nangarhar Agriculture Faculty in 2002 and have studied English and computer software program for 15 months, at Oxford English and Computer Center Jalalabad City. I worked as Agriculture Advisor - Language officer with provincial Reconstruction Team U.S.A for Afghanistan/ Agriculture development team U.S.A For Afghanistan (PRT/ADT) office and as part of work mandate have gained: Familiarity and good relationship with local authorities, Members, of provincial Assembly and directorates of line Ministries. Participated in different meetings i.e. (Provincial Development Council, Private sector development, Technical working Group) meetings held at Provincial level to improve life standards of our community and bring prosperity through implementation of developmental programs. Filed visit, Collection of Agriculture data, Monitoring of Agriculture Projects. In addition, I have a valuable experience of working as an Agriculture Coordinator which gave me an opportunity as part of Management body to: Establish adequate support at the community level for the project policies and activities to ensure community participation at all levels. Traveled to different districts and provinces of the country. Identify weaknesses and problems during the implementation process and propose appropriate solutions to avoid conflicts (Social, Political, and Cultural). Attended 3 months training on Agriculture New technology in U.S Kansas State. Furthermore, I have participated in several trainings and Seminars inside and outside the country including projects planning Cycle, Projects implementation, Logical framework Analysis. Conducted numerous capacity building and training workshops on various subjects for Nangarhar Agriculture University Students including, Business Development, Marketing, Field hands on trainings, Communication skill, and many other Food safety and sanitation related issues and have delivered many constructive Presentations on different Occasions. Since I have good knowledge of my society and a valuable experience of work at different managerial levels national and international organizations, working in Community Development, Capacity building, Agriculture, Marketing and business, I believe I am qualified for the mentioned Position. Core Qualifications Microsoft package (Word, Excel, power point)
Installation, internet related tasks, English/ Pashto/Dari typing. Experience Jan 2016 to Jan 2016 work as Language officer with IPCB-S , international police coordination board Kabul Afghanistan. Responsibilities: Performing translations from English to Pashto/Dari of various documents (Presentations, letter, reports, minutes, etc). Simultaneous translations in IPCB-S meetings. Undertaking any other tasks required by the Head of IPCB-S. Agriculture Advisor and Language Officer Jan 2016 to Jan 2016 Laghman PRT/ADT. Responsibilities: Establish and maintain strong coordination and good communication channels with governmental as well as non- government organizations, working for growth of the private sector of Afghanistan. Worked strategic planning with DAIL Office. Assist DAIL (Department of irrigation, Agriculture, and livestock) staff for annual planning. Attend and represent PRT/ADT in relevant meetings and workshops out of the organization at provincial level. Preparing Module need assessment based. Arrangement of Training plan and Materials for Nangarhar university Agriculture students. Assist and guide DAIL research department in needs assessments. Assist the DAIL research department in assessing the needs of staff for short, medium and long term trainings. Cooperate closely with DIAL (Department of irrigation, Agriculture, and livestock) office staff in technical and managerial affairs. Train Nangarhar university Agriculture faculty students, practically in the field. Train women affair department staff and poor family regarding home gardening and kitchen gardening. Translate Agriculture guidelines and project technical formats in to local languages as required. Prepared training materials to DAIL staff and farmers. Provincial Manager Jan 2013 to Jan 2016 work as with BRAC Education Program for Afghanistan Responsibilities: Prepare and implement plan for concerned areas and implement the concerned project activities according to the approved annual work plan. Supervise the staff and schooling activities in the concerned areas according to the plan. Take special steps for the development of the female staff. Build positive and competitive mindset of the staff. Overall responsible for preparing and submitting all kinds of reports to central office and communicate coordinate with related provincial level offices. Take necessary steps for enhancing the capacity of the staff in order to administer the all project activities effectively. plant protection Manager Jan 2002 to Jan 2004 Company Name Provided improved seed to farmers. Worked with farmers on the field to control plant disease. Gave refresh courses about plant disease to farmers. Record all plant diseases reports, from all districts. Managed all state Agriculture properties, for cultivation. Education B.Sc. (Hons) degree , Agriculture 2002 Nangarhar University Agriculture 1997 Baccalaureate from Nangarhar High School Afghanistan Accomplishments Driving of small vehicles Courses: Attended training on Agriculture New technology, U.S.A Kansas state. Studied up to Advance two in Oxford English language center, Jalalabad Teacher training program in Oxford English language center, Jalalabad Conversation class in Oxford English language center, Jalalabad Travels and visits: To Kansas state America, as member of an official delegation to participate in a workshop on improvement of Agriculture and delivered a presentation of Afghanistan Agriculture, on October 2010. I have received Recommendations, and appreciation letters from different government and non-governments organizations for the good performance. Personal Information I submit my C.V for your kind Consideration and hope to hear from you for an interview.
Best regards, Languages Fluency in Pashto, Dari, English, and ordo Skills competitive, English, government, irrigation, managerial, Materials, meetings, Excel, Office, power point, Word, police, Presentations, research, strategic planning, training materials, translations, typing, workshops Additional Information I submit my C.V for your kind Consideration and hope to hear from you for an interview.
Best regards, Fayaz Ahmad Sardar
Personal information:
Married status: Married
U.S.A Green Card Holder
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AGRICULTURE
| 909 |
FULFILLMENT ADVOCATE Summary Guadalajara, Jalisco, Mexico
With a 8 year experience on the manufacturing and IT companies and knowing materials, finance,sales and supply chain processes where my concern is being in constantly growing. Today I would like to bring my expertise together with my strong analytical capabilities and excellent communication skills to international company with customer focus. I have no fear for changes and that is why I would like to learn new processes and being involved in new areas in order to be a multi skill person that faces every situation with the right knowledge. I believe that my substantial skills on materials and finance areas could be seen as valuable assets and would be very helpful in achieving of many business objectives. Highlights People Management Finance Manufacturing process Order entry Backlog Management Customer relationship Microsoft Office ERP (SAP,BAAN,ORACLE, 4TH SHIFT) Eclipse(Pricing program) Accomplishments Created critical backlog tracking and improve on-time delivery, customer issues and safety statistics. Kept inventory by 99% System architecture migration from ORACLE to BAAN V, BAAN IV to BAAN V Increased services penetration rate from 20 to 25% Inventory reduced project from desktops linux converstion into WINDOWS Experience 04/2014 to Current Fulfillment Advocate Company Name － City , State Liaison between sales, factory, planning , customer and logistics Coordinate with Order management for billing Billing Accuracy Business partner management. Backlog Management Customer relationship Supply analysis Orde entry 06/2012 to 04/2014 Business Operation Analyst Company Name － City , State Liaison between sales and customer for analyze the best option for customer customization services. Coordination and execution for customer services from second touch(rework) area/manufacturing site Coordinate second touch operations such as forecasting, production plan, process improvements. Analysis of backlog management. Responsible for 2nd touch area, p People management (80 people 2 shifts) Suppliers relationship 01/2011 to 06/2012 CSSM Customer Sales Support Manager Company Name － City , State Pricing update, New orderable items creation, customer relationship Anticipates and communicates product & pricing updates Ensures set-up and maintenance of Contracts (PS) Utilizes configuration tools to develop valid configurations meeting sales / customer reqs Create, submit, manage Lifecycle Maintenance of PN Proactively manages EOL & NPI in offering and catalog Propose alternatives for EOL products Drive catalog set-up & maintenance in line with Sales and customer requirements 04/2010 to 01/2011 INVENTORY CONTROL TEAM LEAD Company Name － City , State Inventory Control supervision Customer Service New Projects Implementation Purchase and sales management People management Supervise, train and provide support to the Hub's Specialist 1 in charge. Drive the month-end closing process at end of period, Ensuring that all Hub's Specialist complete all their month end close task's and to detect any issue regarding receipts and sales. Develop and organize the agenda and work plan for physical inventory at different warehouses in US such as coordinate the process of claim to recover part of the discrepancies reported by the warehouse contact. Coordinate and follow up for all new set up's within the VMI (Vendor Management Inventory) schema Projects involved: 04/2008 to 04/2010 Cost Accountant Company Name － City , State General Ledger Inventory control, Cost Analysis, Customer service,P&L, Expenses analysis, Revenue recognition) Financial and Fiscal statement preparation, presentation and accounting reviews. Costs control for distribution companies in US, EUROPE and MEX Intercompany Financial Customer service. US GAAP knowledge SOX Audit VMI financial flows set up. PPV monitoring and handling Expenses analysis P&L and Balance sheet reconciliation Overall Inventory control for Finance and Logistics process 05/2007 to 04/2008 Inventory Controller (Hub Specalist) Company Name － City , State Purchase management Inventory control Customer service Sales order management Overall Inventory control Distribution Centers. Logistics criteria management (EXW, DDP & DDU) Flextronics Supply Chain responsibility. Purchase, Sales & Return orders (RMA & RTV) PPV management Forecast and cycle count analysis Keep the inventory accuracy Sales order management Purchase order management. 05/2006 to 05/2007 Replenishment Coordinator Company Name － City , State VMI Management Supply chain management Inventory control Work with Buying staff and Store Operations to identify sales/inventory opportunities Confer with vendor contacts to obtain favorable and timely deliveries as well as the best possible pricing Waterfall forecast analysis Inventory Planning & Supply negotiation VMI(SMI) program JIT scenario negotiation trough 3PL's and In Plant Store Hardware and packing Suppliers setup trough IPS and Tents outside of production buldings for direct point of use delivery. Supply Chain Management. Education 2008 Diplomado : Cost Accounting University of Guadalajara － City , State , Mexico 2004 Bachelors Degree : International Business University of Guadalajara － City , State , Mexico Personal Information Languages English 90% Portugues 60% Skills Customer Service Self Starter Team player Analytics Additional Information
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ADVOCATE
| 468 |
LEAD PIPING DESIGNER Summary Senior Mechanical / Piping Designer with over 40 years of progressive design experience in the Petrochemical industry. This experience has been gained on a variety of projects; Petrochemical, LPG Storage Facility, Polyethylene Plants, Pipeline Pumping and metering stations, Pulp & Paper Mill Facilities, Sulfur Recovery Units, Storage Tanks and Fire Water Systems. Experience Lead Piping Designer 05/2013 to 02/2015 Company Name City , State Lead piping design efforts on the Enterprise Front Range Pipeline Project utilizing CADWorx. Updated bi-weekly progress status reports. Attended meetings with the clients, took meeting notes, tracked and implemented action items. The project ran through 3 states beginning at Kiowa Colorado and ending at Skellytown Texas with 8 sites including 3 pumping stations and 5 metering stations. Assisted with the developing of line list, tie-in list, Equipment Arrangements, PFD's and P&ID's during FEL2 phase of projects. Developed piping manhour estimates and schedules for FEL3 and detailed design phases of projects. Principal Piping Designer 08/2008 to 05/2013 Company Name City , State Developed line list, tie-in list, Equipment Arrangements, PFD's and P&ID's. Developed piping manhour estimates and schedules. Updated bi-weekly progress status reports. Attended meetings with the clients, took meeting notes, tracked and initiated action items. Lead a team of piping designers using CADWorx 2013 to model the Alky 1 & 2 ARN Scrubber Replacement Project at PRSI in Pasadena Texas. Also lead the Sterling Chemicals - Water Neutralization System - WHIP LITE Project. This project was modeled using Bentley AutoPLANT. Principal Piping Designer 09/2007 to 08/2008 Company Name City , State Lead a team of piping designers to develop a detailed design estimate for the Clean Fuels Project Vapor Recovery System at the Big West Oil Company Refinery in Bakersfield California. Principal Piping Designer 06/2006 to 09/2007 Company Name City , State Developed 2D piping plans for the main fractionator tower piping modifications on the ExxonMobil Refinery - BTRF / DCU De-bottleneck Project. Checked vendor drawings for internal interferences. Took over the lead piping designer position to close out the project. Wrote change order variances. Organized, purged and created record pdf's to deliver to the client. Senior Piping Designer 04/2006 to 06/2006 Company Name City , State Designed miscellaneous maintenance projects including Drumming manifold modifications at the Coatings Unit. Performed field survey, routings and shoot elevations. Developed piping estimate to replace the obsolete CAS pumps at the Coatings Unit. Lead Piping Designer 08/2005 to 04/2006 Company Name City , State Lead a team of piping designers to relocate a HCU/KHT Unit from California to the Sinclair Refinery in Sinclair Wyoming. Visited the site during construction to assist in the replacement of piping that failed inspection due to rapid unit shutdown damage. Lead Piping Designer 12/2001 to 08/2005 Company Name City , State Lead the Premcor Task Force for the Premcor refinery in Port Arthur Texas. Developed manpower scheduling, P&ID's, equipment layout, field verification, and supervised design, drafting and checking. Also lead a team of designers at the Motiva Enterprises refinery in Port Arthur Texas on the SRU4 Cope Burner Project. This project required installation of new equipment prior to removal of the existing Burner, Furnace, Steam Boiler and Condenser in order to limit the turnaround to two weeks. Sr. Piping Designer 11/1987 to 12/2001 Company Name City , State Lead a team of designers on the HTU Revamp Project simultaneously supervising a second team to include tie-ins for a new Lube Train to be built adjacent to the HTU and repurpose existing equipment inside the battery limits of the HTU. Served as liaison between Matrix Engineering, Motiva and Petrocon. Followed construction for 1 year on the LCDU (Lube Train) Project site. Sr. Piping Designer 11/1978 to 11/1987 Company Name City , State Developed equipment location plans to replace 5 existing butane spheres and add 5 new butane storage spheres in the south tank farm for the Butane storage facilities at Motiva refinery. Sr. Piping Designer 03/1977 to 11/1978 Company Name City , State Designed and prepared piping drawings for various firewater systems at Mobil Oil Refinery in Beaumont Texas. Sr. Piping Designer 03/1976 to 03/1977 Company Name City , State Designed and drafted piping, mechanical, structural steel and foundations for various maintenance projects and plant expansion. Also drafted electrical and instrumentation drawings. Performed field surveys and shoot elevations. Piping Designer 04/1975 to 03/1976 Company Name City , State Developed P&ID's for fuel gas conversion of gas fired boilers. Designed piping and structural steel layouts. Piping Designer 03/1974 to 04/1975 Company Name City , State Designed and drafted piping, mechanical, structural steel and foundations for various maintenance projects and plant expansion. Also drafted electrical and instrumentation drawings. Performed field surveys and shoot elevations. Education Piping Designing Diploma : Design Drafting 1971 Chenier Business College City , State Design Drafting Skills Autocad, Bentley AutoPLANT, Cadworx, Autodesk Vault, Navisworks, Microstation, & Flexcad, Microsoft Word, Excel, Outlook, Powerpoint and Access
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DESIGNER
| 181 |
CAD DESIGNER Skills Catia V5 Solidworks Inventor Pro-E Wildfire 4, Creo 2.0 GD&T Production floor support Design for Manufacturability Supplier support Professional Experience April 2013 to Current Company Name City , State CAD Designer Team member in Engine Peripheral group 3D design and creation of 2D drawings using Creo 2.0 Process Engineering Change Notices in Teamcenter PDM and JD Edwards software Create complex models of engine intakes, exhausts, style covers, etc. using surfacing Hose routings of engine fluid systems Assembly prints Prototype build support Completed one week advanced surfacing training. September 2007 to March 2013 City , State Oshkosh Defense Senior Designer Team member in Armor and Survivability group 3D design and creation of 2D drawings using Catia V5, Pro Engineer Wildfire and Creo Process Engineering Change Notices in Smarteam PDM and JD Edwards software Utilized GD&T and carried out tolerance stack ups on complex weldments and assemblies Utilized Catia Kinematics work bench to create and prove out various mechanical assemblies such as four bar linkages, automotive latches, and control cables Worked extensively on M-ATV and FMTV truck program proposals Worked in two person design team to design FMTV truck cab shell Designed numerous after-market armor kits in production and fielded on military trucks Extensive experience supporting prototype builds and helping production floor launch new products Surface modeling of stamped sheet metal parts and plastic parts 3D modeling in large assemblies (complete trucks). June 2006 to August 2007 Company Name City , State Project Engineer/Technical Customer Service Representative Responsible for cradle to grave design of after-market and OEM motorcycle accessories Specialized in sheet metal and tubing products 3D design using Solidworks and Inventor 2D drawings using Solidworks , AutoCAD, and Inventor Responsible for hand fabrication of prototype parts using shop and production machines Responsible for design and fabrication of all production tooling and fixtures Responsible for finish requirements of parts such as polishing, chrome, powder coating, etc. Managed production employees during prototype and production stages of projects Traveled to trade shows to receive feedback on products and assist sales staff. February 2006 to May 2006 Company Name City , State Payroll Auditor Analyze and fix payroll errors for the Chicago Public School District. Use of various computer databases. Education and Training 2005 Mount Mercy College City , State , USA Bachelor of Science : Mathematics Mathematics 2003 College of DuPage City , State , USA Associate of Science Skills 3D design, 3Dmodeling, Assembly, AutoCAD, automotive, cables, Catia, databases, JD Edwards, market, mechanical, modeling, payroll, PDM, Pro-E, Pro Engineer, Process Engineering, proposals, sales, shell, Solidworks, trade shows
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DESIGNER
| 164 |
COMMUNITY ADVOCATE Summary Dedicated and focused Community Advocate who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Certifications CPR and First Aid Highlights Active listening skills Time management
Courteous demeanor Detail-oriented Energetic work attitude Telecommunication skills Sharp problem solver Adaptive team player Strong organizational skills Customer service expert Flexible schedule Experience Community Advocate Nov 2015 to Current Company Name － City , State Made it my goal to promote the independence of disabled individuals. Managed daily office operations and maintenance of community and consumer relations. Offered
exceptional customer service to differentiate and promote the company
brand. Collaborated with customer service team members
to give exceptional service
throughout the entire educational and joyful
experience. Balanced the needs of
multiple customers simultaneously in a fast-paced retail environment. Communicated
Fairplex policy violations to the leadership
team in a timely manner. Offered direction
and gave constructive feedback to motivate team
members. Held each team member accountable for achieving brand and
performance goals. Built and maintained effective relationships with peers and
upper management. Lead Human Resource Recruiter May 2012 to Jan 2015 Company Name － City , State Answered customers' questions and addressed
problems and complaints in person and via
phone. Helped customers select
products that best fit their personal needs. Maintained visually appealing and effective
displays for the entire office. Offered
exceptional customer service to differentiate
and promote the company brand. Built
customer confidence by actively listening to
their concerns and giving appropriate
feedback. Offered direction and gave
constructive feedback to motivate team
members. Held each team member
accountable for achieving brand and performance
goals. Built and maintained
effective relationships with peers and upper
management. Exhibit Creator Aug 2008 to Oct 2009 Company Name － City , State Maintained visually appealing and effective
displays for the entire building. Offered exceptional customer service to
differentiate and promote the company
brand. Collaborated with customer service team
members to give exceptional service
throughout
the entire educational and joyful experience. Balanced the needs of
multiple customers simultaneously in a
fast-paced retail environment. Communicated
Fairplex
policy violations to the leadership team in a timely manner. Offered direction
and gave
constructive feedback to motivate team members. Held each team member
Education and Training Dietetics CALPOLY Pomona － City , State , USA Minor in Psychology Associate of Science , Social and Behavioral Sciences 2012 Citrus College － City , State , USA Minor in Psychology High School Diploma , General 2008 Charter Oak High School － City , State , USA Skills Filing, Professional and friendly, Careful and active listener, Multi-tasking
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ADVOCATE
| 451 |
SENIOR CUSTOMER SERVICE ADVOCATE Professional Profile Over ten years of management and customers services skills in retail and call center environment. Expert computing and technology skills in multiple software applications. Qualifications Leadership Sales Writing Communications Customer Service Training Counseling Client Support Multitasking Professional Microsoft Office Relevant Experience Increased client engagement in all Active Health products and services sales by 98%. each quarter. Experience Senior Customer Service Advocate October 2010 to November 2016 Company Name － City , State Provides daily leadership to customer service staff. Identifies system and workflow improvements to enhance the team's efficiency. Handles telephone and written correspondence from varied sources. Explains customer/member specific plan of benefits along with member's responsibilities in accordance with contracted arrangements. Documents and tracks all member contacts, events, and outcomes via appropriate systems. Accesses information from a variety of systems and references including contracting and network system. Shift Supervisor August 2009 to October 2010 Company Name － City , State Completed day to day operation of the store such as overseeing staff. Responded to customer inquiries and complaints. Directed and supervised employees engaged in sales, inventory-taking, Reconciling cash receipts, or in performing services for customers. Monitored sales activities to ensure that customers receive satisfactory service and quality goods. Assigned employees to specific duties. Manager of Parts Sales December 2008 to July 2010 Company Name － City , State Resolved customer complaints regarding services, products, or personnel. Monitored sales staff performance to ensure that goals are met. Conferred with company officials to develop methods and procedures to Increased sales, expand markets, and promote business. Determined replacement parts required, according to inspections of old parts, Examined returned parts for defects, and exchange defective parts or refunded money. Sales Consultant October 2007 to June 2009 Company Name － City , State •Assessed nutritional needs, diet restrictions and current health plans to develop and implement dietary-care plans and provide nutritional counseling. •Consulted with physicians and health care personnel to determine nutritional needs and diet restrictions of patient or client. •Counseled individuals and groups on basic rules of good nutrition, healthy eating habits and nutrition monitoring to improve their quality of life. •Developed curriculum and prepare manuals, visual aids, course outlines and other materials used in teaching. Recovery Specialist January 2007 to January 2008 Company Name － City , State Received payments and post amounts paid to customer accounts. Located and monitored overdue accounts, using computers and a variety of automated systems. Recorded information about financial status of customers and status of collection efforts. Located and notified customers of delinquent accounts by Advised customers of necessary actions and strategies for debt repayment. Skilled in persuading customers to pay amounts due on credit accounts, damaged claims, or non-payable checks, or to return merchandise. Branch Manager January 2006 to January 2007 Company Name － City , State Supervised all daily operations of the branch which included: hiring, firing and maintaining of personnel, staff training, and schedules. Established and maintain relationships with individuals and businesses. Examined, evaluated, and processed loan applications. Reviewed collection reports to determine the status of collections and the amounts of outstanding balances. Responded to all customer complaints and resolved any problems. Ensured the highest level of customer service. Branch Manager January 2006 to January 2007 Company Name － City , State Supervised all daily operations of the branch which included: hiring, firing and maintaining of personnel, staff training, and schedules. Established and maintain relationships with individuals and businesses. Examined, evaluated, and processed loan applications. Reviewed collection reports to determine the status of collections and the amounts of outstanding balances. Responded to all customer complaints and resolved any problems. Ensured the highest level of customer service. Sr Appeal & Complaints Analysts November 2016 to Current Company Name － City , State Review, research and respond to complaints within the required time frame established by the better business bureau.Review, research and respond to regulatory complaints including CFPB, state attorney General office and other regulatory agencies. Ensure received complaints are documented and recorded on the appropriate spreadsheets. Provide weekly analyst identifying trends by type, state and client. Validate and verify complaints and answered in timely fashion with the appropriate responses. Identify high risk or problematic complaints and notify Compliance Management team. Complete call reviews, determine if any disciplinary action should be taken. Provide coordination for compliance and regulatory related projects. Effectively communicate levels of risk to specific departments. Ability to advise senior management on any regulatory charges that may affect risk and provide recommendations to mitigate the potential risk. Coordinate with Legal team to ensure aware of potential cross over between complaints and ADLs or lawsuits. Collaborate with Compliance Management Team to ensure that the entire company is aware of compliance requirements and issues. Support the Director of Compliance, VP of Compliance and Chief Compliance Officer in their roles and daily task. Education Bachelor's Degree : Business Administration , May, 2013 Strayer University － City , State , USA MBA : Health Services Administration , 2016 Strayer University － City , State , United States Skills basic, benefits, cash receipts, counseling, credit, client, customer service, staff training, financial, firing, hiring, inventory, leadership, materials, exchange, money, network, personnel, quality, Reconciling, sales, teaching, telephone, workflow, written
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ADVOCATE
| 490 |
STORE CHEF Executive Profile Restaurant Professional Executive Chef /Sous Chef /Chef Manager Position
Proponent Leader in Healthy Cuisine and Passionate Food - Service.
Star 4 Diamond Resorts Hotels Spa Country Club
Customer Service / Team Educator / Multi - Unit Manager. Skill Highlights Leadership/communication skills Budgeting expertise Employee relations Human resources New product delivery Negotiations expert Core Accomplishments dining clients Kroger's Supermarket Nutritional menu development and recipe analysis for improved health results for long-term stay guests Developed chef training programs teaching healthy cooking techniques, health-promoting ingredient selection and how to build the foundations of a healthy lifestyle 1 of 7 Image Options. Professional Experience April 2014 to Current Store Chef Duties including menu development one on one consultation with customer designing menus, as well as work scheduling, complete budget for bistro food outlet. On and off campus Catering. Successful menu development and execution for clientele, resulting in 20% business increase over 6 month prior emphasis on - light fare highlighting locally grown ingredients and regional flavors. Implement staff training program, including task competency indexing for increased labor efficiency, flavor development cooking techniques and food presentation concepts. Inventory handling, management and rotation in accordance with HACCP, food cost controls and food quality standards. July 2013 to January 2014 Company Name Executive Chef Delivers strong operational performance by executing against Sodexo and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service. Drives customer satisfaction, and maintains client relationships through rounding. Ensures compliance to food safety, sanitation, and overall workplace safety standards. Supervises, staffs, trains, conducts applicable rounding and manages the performance of the department to include the Food Service Supervisors and/or front line staff regarding food presentation, quality, cost control and food safety and sanitation. Manages and controls resources and materials to ensure quality, adequacy of supply and cost control within budgetary guidelines. Responsible for managing the process of purchasing, receiving, scheduling, inventory control and managing food production activities in compliance with Sodexo food production systems. Assist in menu planning, pre-costing and post-costing. May 2005 to January 2013 Company Name City , State Executive Chef/ Food service Manager Premium menu design, recipe development culinary education for kitchen staff out lining events, live cooking demonstrations. Pairing events and upscale private catering functions for Doctor and Executive broad Culinary nutrition consultant for health improvement results for all Patient and staff. Successful design and implementation of menu, that promotes conscious cuisine standards, in culinary. Help development nutritional standards all food outlets. High positive guest feedback surveys and 65% sales increase over 5-year period. Implemented purchasing protocol and procedures, resulting in securing competitive pricing from purveyors. Aggressively fought waste and promoted cross-utilization to consistently maintain food cost below budget of 27% by 1 - 2.5 percentage points. Positive write-ups from Kindred Magazine and Tucson newspapers for Outstanding, clean kitchen outlets by, Arizona health department. Development, and enforcement of Standards and Procedures Handbook for service and production, resulting in consistent standard task execution by team members and 20% reduction of labor costs over 5-year period since implementing program. Budget development with financial benchmarking experience and contingency planning for preventing business and profit loss, daily metrics analysis with financial team, including revenue-labor cost and guest satisfaction management. November 2001 to April 2005 Company Name City , State Executive Sous Chef Successful assist in direction of $1.5 million renovation of dining facilities and kitchens, including four restaurant, Culinary Learning Center, bistro, retail space and stations buffet. Budget development and forecasting with focus on lean management through staff cross training and shifting manpower across Food and Beverage areas according to business requirements. Education 1991 Sullivan College and the National Center for Hospitality City , State Culinary Arts Management Associate Degree Culinary Arts Management Diploma Professional Cook
Honors in: Educational Foundation - National Restaurant Association Certification
Serve Safe Certification Interests Chefs Collaborative Member
Alumni Association of Sullivan University
Spotlight Personal Information Recolor No Recolor Adjustments Transparency Brightness Contrast Reset adjustments Close preview Print Recolor No Recolor Adjustments Transparency Brightness Contrast Reset adjustments Close preview Print Additional Information Chefs Collaborative Member Alumni Association of Sullivan University Spotlight Gourmet Magazine ( 1996) Traveler top ten Spas (1997) Miraval Resort ( 1997) Bon Appetit Best of the year (1997) Food & Wine ( 1997) Recolor No Recolor Adjustments Transparency Brightness Contrast Reset adjustments Close preview Print Recolor No Recolor Adjustments Transparency Brightness Contrast Reset adjustments Close preview Print Skills agency, benchmarking, Budget development, budget, competitive, Concept, consultant, consultation, cooking, cost control, clientele, client, customer satisfaction, designing, direction, Event planning, financial, focus, forecasting, indexing, Inventory, inventory control, management skills, managing, materials, newspapers, pricing, profit, public speaker, purchasing, quality, receiving, Retail, safety, sales, scheduling, staff training
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CHEF
| 1,379 |
CONSULTANT Summary As a proud Microsoft employee, I'm driven by Customer obsession, Growth Mindset and One Microsoft principles. In every position I've had at Microsoft, my guiding principle has been taking customer feedback and advocating for cross-organizational initiatives to unite the ecosystem to provide the best possible product, services and support experience for our customers. Combining my technical knowledge and experience with my excellent communication, problem solving and strategic planning skills, I have been on the front lines providing dedicated engineering support; delivered and created Services global portfolio offerings; architected and delivered cloud migration engagements; driven our critical watch-list customers through Get to Green programs and built proactive outreach scale models to empower the entire Microsoft ecosystem from account teams, support, services and product engineering teams with visibility, awareness, data and actionable guidance to improve customers' Skype for business and O365 experience. Experience 02/2016 to Current Consultant Enterprise Communications Global Practice), Microsoft
Accepted a position in ECGP, specifically to help develop and expand the "Get Healthy" program as well as act as a Solutions Architect for pre-sales, artefact and delivery activities on these engagements. My key contribution to date has been taking the on premises framework and content and developing the hybrid and Online frameworks and content. The program will go live at the end of July at which point our focus will be around training global delivery resources. I have worked on PG escalations with large customers like 3M in their Online "Get Healthy" efforts, as well as engaging with customers like Alcoa (SfBOnline), Aon (O365Dedicated), Lubrizol, AllState (on premises) to scope, customize and deliver "Get Healthy" offerings
Assisted with AirLift deliveries as well as conducting technical interviews for Consultant and Architect level candidates. 06/2013 to 02/2016 Premier Field Engineer City , State DSE workload of at least 1600 hours as well as assisting on many transactional engagements, specifically Risk Assessment as a Service and Office 365 Network Performance assessments for customers like Delta Airlines. I worked with two dedicated customers, and many transactional customers to analyze performance issues, and assist with getting their environments healthy using RaaS, but primarily ongoing KHI and CQM analysis and SCOM alert tuning, and helping them move to more real-time methods such as StatsMan and Call Quality Dashboard
As part of the AIG O365 team who recently achieved a 40 million dollar O365 deal, I was the Lync DSE on the AIG account for two years and they have just renewed their Lync DSE contract for another two years. I focused on helping them stabilize their environment and starting to position them for successful hybrid environments as part of their O365 strategy. I worked as the DSE for multiple other customers helping them transition from IM & P to replacing AT&T conferencing company-wide (with enterprise voice capabilities, analysis and correction of all performance and call quality issues, as well as assisting them with merger/acquisition scenarios and successful consolidation/migration of two Lync environments
Assisted on transactional engagements for Citrix, Carnival Cruise Lines, Florida Hospital, Diebold, Kelloggs Company and provided back up for other PFEs covering Amazon, Visa, Mastercard, Humana, Deloitte, King County and State of Washington. Volunteered for MySkillsForAfrika, and assisted the Botswana Innovation Hub with their Skype for Business deployment. 01/2009 to 06/2013 Lead Application Engineer Company Name Responsible for designing and engineering unified communication solutions. Lead Lync Application Engineer. Completed migration from OCS 2007 R2 300 user deployment to on-premise Lync 2010 deployment for 25K user capacity with IM, presence, group chat, federation, PIC, audio-video collaboration and Cisco/Tandberg integration functionality. Also completed acquisition and integration of Morgan Keegan's Lync 2010 environment. Designed Lync 2013 architecture and completed Polycom integration with RMX and DMA infrastructure. Additional responsibilities include mobile device management solutions deign and implementations, including Blackberry, Good, ActiveSync and MobileIron. Education and Training 1998 Associate degree University of Stellenbosch and Nelson Mandela Metropolitan University 1996 Matriculation Certificate Collegiate Girls High School 07 / 2018 MCSE : Communication Communication Microsoft · License: F372-7058
MCSA: Office 365 - 07 / 2015 - 07/2018
Microsoft · License: 10013480 Skills go live, Architect, audio, Cisco, Citrix, Consultant, content and developing, content, delivery, designing, Engineer, focus, Hub, Innovation, Office, migration, Enterprise, Network, Quality, real-time, Risk Assessment, sales, strategy, video Additional Information MCITP: Lync Server Administrator 2010 - 05 / 2013
Microsoft · License: 10013480
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CONSULTANT
| 1,143 |
DIRECTOR OF PR & SOCIAL MEDIA Executive Profile Dynamic and results-driven Senior Public Relations Executive with
over 7 years of experience in impacting brand presence, performance and
profitability internationally. Strategic leader with notable success in
development and execution of public relations, marketing & social
media campaigns. Well-connected individual with an extensive global
network of editors, journalists, stylists, producers, talent agents and
fashion influentials. Well-versed in multiple social media platforms
with a proven track record of establishing social media presence. Areas of Expertise Media Relations Marketing Collateral Development Market Launches Strategic Planning & Execution Internal Communications Acceleration of Social Media Footprint Social Media Strategy & Execution Budgetary Planning Client Relationship Management Strategic Partnerships/Alliances Community Outreach Crisis Management Event Planning & Fashion Show Production Data Analysis Professional Experience Director of PR & Social Media 06/2015 to Current Company Name City , State
Lead the PR & Social Media
Strategy for the relaunch of dELiA*s, successfully repositioning the
company as a leading teen brand among its competitors. Managed critical sponsorship
opportunities for dELiA*s with Teen Vogue's Back To School Program, 5
Seconds of Summer Concert Series, BearPaw x dELiA*s free ads on the
Geoffrey Tron Screen in Times Square. Secured extensive Press &
Social Media coverage for dELiA*s November Catalog Cover: Teen wonderchef
and NY Times Cover Star, Flynn McGarry. Spearheaded and managed the PR
& Social Media Campaigns for Alloy Apparel that took critical market
share and social media footprint from Long Tall Sally as a leader in Tall
Women's Clothing in 6 months. Initiated the use of User
Generated Content (UGC)on each brand's website and paid ads, resulting in
a substantial increase in positive brand sentiment, brand awareness and
brand revenue Increased brand revenue for
both companies through social media efforts that amounted revenue 5 times bigger than
the initial investment. Created a brand ambassador program
for both companies that included a series of high-profile bloggers,
influencers and celebrities at no cost for each brand that served as a
continuous form of income and brand awareness Collaborated with E-Commerce
and Marketing to support and drive key promotions organically as
well as through paid media campaigns Provided in-depth data analysis
and social media reporting for each brand Managed budgets and made best
use of budgetary funds Managed an internal team of 3, an external PR agency, an external ad agency, 1 UGC management agency. Nurtured & cultivated strong
relationships with Fashion Directors, key Trade, Ad and Finance publications, Fashion Stylists and Bloggers in the contemporary and teen markets. PR Manager 02/2012 to 06/2015 Company Name City , State Primary Press Liaison for Foley+Corinna, Isabella Fiore, Snob Essentials, Charlotte Ronson, L.A.M.B.and NARR. Managed a staff of 4 employees for the development and execution of global public relations, event planning, marketing and advertising programs in the US and South Korea. Secured a continuous stream of high-profile celebrity, blogger, fashion influencer, TV, print and web placements for each brand. Secured strategic partnerships with the CFDA, Faberge's Big Egg Hunt,
Christie's, Studio in A School, Covet Fashion, Refinery29 Shops,
Celebrity Exotics, Lucky Shops, SpringNYC at no cost for the company. Seasonally collaborated with Seventh House PR, Factory PR, HL Group, Autumn Communications, Paul Wilmot Communications during event & fashion show production, West Coast initiatives and celebrity seeding opportunities. Initiated and lead the Brand Revival initiative for Isabella Fiore. Managed strategy around the launch of Foley+Corinna, Isabella Fiore and Snob Essentials with HSN. Played an incremental role Brand Strategy development, Marketing activation and Brand Extension Initiative. Responsible for all charitable initiatives. Assisted in the production of the Charlotte Ronson and L.A.M.B. fashion shows and presentations during NYFW. Served as the official company spokesperson. Account Executive 07/2011 to 02/2012 Company Name City , State Managed 8 client accounts (Jewelry, Accessories, Contemporary Clothing, Handbags, Denim) Secured numerous high-visibility product placements by maintaining close communications with major celebrity representatives/stylists, top editors, bloggers and high-fashion tastemakers. Brought in 21 new potential client accounts within a 2-month period Spearheaded and organizing partnerships/collaborations with charity organizations (Project: Camille Zarsky - Charity Water) Introduced a dynamic collaboration initiative and celebrity endorsements for up-and-coming designers Supervised social media activity for 3 client accounts Spearheaded Shine Media's international service outreach in Paris Produced a tangible increase in brand awareness and customer demand for each client. PR & Marketing Coordinator 09/2009 to 02/2010 Company Name City , State Handled all communications with press, media, stylists and celebrities. Researched and secured 12 luxury advertising partners. Covered shows and conducted interviews with designers during New York Fashion Week (September 2009). Negotiated new high-profile partnership opportunities. Public Relations Executive 01/2009 to 07/2011 Company Name City , State Managed all client accounts (Ready-to-Wear, Accessories, Lifestyle, Hospitality, Education. Secured the most magazine covers and celebrity placements in the history
of the agency (Beyonce, Rihanna, Taylor Swift, Vanessa Hudgens, Kelly
Clarkson, Scarlett Johansson, Paris Hilton, etc.) Wrote, formatted and disseminated key press materials (press and news releases, fact sheets, bios, newsletters). In charge of the agency's social media pages, website content updates and email newsletter. Actively seeked & secured new partnership and sponsorship opportunities (Swarovski, CFDA). Produced annual reports, new client proposals, new marketing and advertising material for the agency and its clients. Communicated daily with major national & international publications, newspapers, stylists and bloggers regarding sample requests and media placements. Fostered relationships and networking opportunities with colleagues, clients and media. Organized and produced Fashion Week presentations, launch events and press previews for a variety of clients. Managed the US press for the Inaugural Event of the Burj Khalifa Tower in Dubai. Public Relations Associate 08/2008 to 10/2008 Company Name City , State Assisted in all aspects of preparation and production of eight fashion shows during New York Fashion Week (Mara Hoffman, Alexandre Herchcovitch, Buckler, Sabyasatchi, Yigal Azrouel, Araks, Jeremy Scott, House of Holland) Preparation and execution of high-profile events and after-parties during Fashion Week Created daily and monthly Press Clips Updated Press, Trade and Media Contact Lists, Responsible sample trafficking and sample database. Public Relations & Global Communications Assistant 11/2007 to 05/2008 Company Name City , State Played a key role in the communications for the launch of Vera Wang's new advertising campaign in Greece. Assisted in the production of Vera Wang's Ready-to-Wear and Lavender Label fashion shows during NY fashion week (February 2008). Responsible for sample trafficking to publications (sending, monitoring and receiving samples). Created monthly credit reports. Marketing Intern 11/2007 to 04/2007 Company Name City , State Assisted during company presentations to new clients. Edited press and marketing materials. Communicated with high-end accounts and delivered brand assets as needed (Barneys, Selfridges, Harvey Nichols, The Mandarin Oriental). Handled all sample requests. Education Master of Science : Marketing 9/2006 UNIVERSITY OF BATH City , United Kingdom Bachelor of Science : International Economic & Political Studies 9/2005 UNIVERSITY OF MACEDONIA City , Greece Minor: Political Studies and Diplomacy ? Thesis: The Phenomenon of Brand Extension of International Luxury Brands ? Model of United Nations (MUN) - General Assembly UN (2014) - Supreme Court of The Hague (2013) Languages Greek - Native, English (US Resident) - Fluent (Proficiency of Cambridge, TOEFL), French - Fluent (Sorbonne I), Spanish - Intermediate (Basico), Japanese -Beginner (1 year) Technical Skills MAC OS, Microsoft Office, Word, Excel, PowerPoint, Outlook, Photoshop,Cision, Fashion GPS, Social Annex.
|
APPAREL
| 1,674 |
IT CONSULTANT Summary Over Seven years of Software Application Development, Application Support, Testing and Implementation experience with Web based and N-tier Architectures involving all stages of Software Development Life Cycle (SDLC). Experience in developing Web applications in . SDLC) including requirements, logical and physical architecture modeling, design, development, implementation, and support. Ability to work in a fast paced, collaborative environment and handle multiple concurrent projects. Collaborate with partners to understand high-level conceptual flow and develop prototypes to review with business partners. Functional Domain experience involves HealthCare, Life Sciences and Transportation. Moved to Application Support team and leading an offshore team in Triaging production related issues since six months Experience in using Fiddler in Post Production Release Validation for monitoring Web Traffic Hands on experience in decompiling the code from the DLL's by using dot peek tool Achieved "Masters degree in Computer Sciences" from University of IL, Springfield Highlights NET framework ASP.NET, C# .NET, XML, HTML, HTTP, MS SQL Server, Web Services, ADO.NET, Entity Framework and LINQ Expertise skills in CSS, Java Script, Themes & Skins, User controls, Custom Controls and intrinsic state management functionality in ASP.Net. Experience in Object Oriented Analysis & Design (OOAD) concepts including Inheritance, Polymorphism & Abstraction. Expert skills in ASP.NET Web Forms, State Management, Caching features, and Securing ASP.NET Web applications. Technologies ASP.NET 2.0/3.5/4.0/4.5, Web Services, WCF, MVC 4.0, .NET MVC Languages C#.NET, XML, HTML, JavaScript, Core Java, T-SQL Database Access Methods ADO.Net, ODBC Databases MS SQL Server 2000/2005/2008/2014, Oracle 9i/10g/11g Servers IIS 7 & 7.5 Web Programming ASP.NET, Java Script, HTML, CSS, AJAX, JQuery Version Control Tools Team Foundation Server , IBM Rational Team Concert, GitHub Reporting Tools SSRS, Crystal Reports and Business Objects IDE Visual Studio 2005, 2008, 2010, 2012, 2013, 2015 Operating Systems Windows 98/2000/XP/Vista/7.0/8.0/8.1, MS DOS Domain Skills HealthCare, Life Sciences, Transportation Third Party Tools Telerik, Bootstrap, JQuery, Kendo UI, Postman Interceptor, Fiddler, dot peek, Remote Desktop Manager Experience IT CONSULTANT July 2014 to May 2016 Company Name － City , State Project: Document Generation Services Description: eviCore Healthcare provides evidence-based healthcare solutions in the areas of Radiology, Radiation Therapy, Cardiology, Lab Management, Oncology, Pain Management and Sleep Management. Document Generation Services is a platform comprised of over 30 products that range from UI, Web Services, Windows Services, and Database Systems. The day to day maintenance for this platforms entrails building new database scripts, creating new web services, implementing new customers onto the platform, and enhancing existing products. The platform is currently utilized by 50+ customers and generated over 12 million documents per year Responsibilities: Develops core line of business application software Works directly with internal consumers to identify requirements for software development Works as a .NET developer to develop updated code for core internal services Works as a SQL developer to update internal business logic Developed grade level reading enhancements to internal web portals (using Flesch-Kincaid Algorithm) Developed plugins for core applications using WCF/MVC Web API Implemented Client Side scripting using JQuery. Primary developer for internal implementations and enhancements Maintains production stability Monitors production services & servers Works on high priority Bug fixes in Production Participates in production software releases Actively involved in projects to migrate business logic away from database to a web service layer Participated in daily Sprint meetings with Scrum Master. Recently moved to Application Support Team which is responsible in dealing all kinds of Production issues from all applications in the organization and performing Root cause Analysis & fixing the bugs as per priority Environment: NET3.5, VS.NET2010, LINQ, C#, JSON, ASP.NET, MVC, TFS, SQL Server 2008/2012, IIS6, Restful services, JavaScript, Windows 7, Angular JS, Fiddler, dot Peek, Postman Interceptor. IT Consultant January 2010 to April 2013 Company Name － City , State Project: COMET Description: Landauer Inc. is the world leader in personnel radiation monitoring with a third generation proprietary state-of-the-art technology, optically stimulated luminescence (OSL). Landauer is the leading provider of analytical services to determine personnel exposure to occupational and environmental radiation hazards in the workplace and home. Comet is an Agresso (ERP) application which is been developed to automate the manual process of Order Entry, Customer Service, Sales, Finance and Laboratory. Responsibilities: Developed and support above applications in AJAX, C#, JQuery and ASP.net. Developed web applications Oracle and SQL Server as Data servers. Developed the web application and all of its components using N-Tier architecture. Separated logic for Presentation, Business and Data access tiers to accomplish n-tier. Created complicated web interfaces to facilitate creation of reports. Created a RESTFUL WCF Service to communicate from .NET front end application to .net service deployed in IIS. Proficient in Configuration Management, setting up company version policies, build schedules using Team Foundation Server (TFS) 2010, Visual Source Safe (VSS) and IBM Rational Team Concert. Implemented Data access layer using Entity Framework Database First Technology. Implemented Client Side scripting using JQuery. Created and consumed WCF Services for Business Logic. Wrote C# classes to generate excel and PDF reports. Heavily used Ajax and Ajax controls in several projects. Used Generics in C# to accomplish complicated business logic. Used both Client and Server side session management as a part of the project. Used Caching to display huge data on the web user interface. Created classes and core modules in C# for implementing business layer. Created Database Schema and Objects in SQL Server 2008 R2. Created SSIS packages for data transformation for data staging. Used CSS/Themes and Master pages to maintain styling throughout the application. Environment: C#, ASP.NET, CSS, SQL Server 2012, Oracle 10g, IIS 7.0, JQuery, Kendo UI, ADO.NET, Net Framework, Visual studio 2010/2012, JavaScript, Restful services, TFS, LINQ, Entity Framework. Software Engineer August 2008 to November 2010 Company Name － City , State CSX Corporation, together with its subsidiaries based in Jacksonville, Fla., is one of the nation's leading transportation suppliers. The company's rail and intermodal businesses provide rail-based transportation services including traditional rail service and the transport of intermodal containers and trailers. Overall, the CSX Transportation network encompasses about 21,000 route miles of track in 23 states, the District of Columbia and the Canadian provinces of Ontario and Quebec. Our transportation network serves some of the largest population centers in the nation. Nearly two-thirds of Americans live within CSX's service territory. Responsibilities: Actively participated in gathering requirements, design, and implementation. Designed and developed web forms using ASP.NET and C#.NET. Worked on Visual Source Safe for Version controls. Extensively worked on HTML, DHTML, CSS and Java Script for web forms designing and validations. Worked on Validation Controls, User Controls, Custom Controls for code reusability, and Web Server controls. Used AJAX, XAML for providing rich UI. Designed and developed the database using SQL Server 2005 and wrote SQL Queries, Stored Procedures, Indexes, Triggers and Cursors. Used ADO.NET and its Objects to communicate the SQL Server 2005 database and to access data and worked with SSIS. SSIS was used for creating packages and automating them using SQL scheduler. These packages are used to move data from and into SQL Server from various sources (like Excel & MS Access database) on a scheduled basis. Wrote Web Services using SOAP in the appropriate scenarios to communicate with other applications. Created program to Export and Import Datasets to XML file. Implemented Web Applications like Caching Services to boost performance and Security Services to identify users and prevent unauthorized access. Used Global. Sax files to handle Global Events which are fired for different reasons. Performed Unit Testing for ensuring the reliability of the application development. Involved in generating management reports on overall status of module using SSRS. Deployment of the project and the reports are done on the Testing and production servers. Environment: Visual Studio .NET 2005/2008, C#.NET, ADO.NET, Code Dom, SQL Server 2005, Multithreading, XML, AJAX, XAML, Java script, SQL Server 2005, Excel, SSIS, Web Services, SOAP, VSS, Crystal Reports and SSRS. Education Master of Science : Computer Science , 2014 University of Illinois － City , State , USA Computer Science Bachelor of Science : Computer Science and Engineering , 2008 Jawaharlal Nehru Technological University － City , State , India Computer Science and Engineering Accomplishments Experience in .NET security features such as Windows-based & Web-based Authentication, Authorizing users and roles. Coded and designed User Controls and Custom Controls and implemented input validation using .NET input Validation Controls. Designed and documented REST APIs, including JSON data formats and API versioning strategy Experience using Source Code Control Systems like Microsoft Team Foundation Server (TFS), IBM Rational Team Concert (RTC) & Microsoft GitHub Worked extensively on various ADO.NET objects to interact with databases such as SQL Connection Object, SQL Command Object, Data Reader, Dataset and Data Adapter. Expert skills in database design and development, for creating complex database queries, writing Constraints, Indexes, Views, Stored Procedures and Functions using T-SQL in SQL Server 2005/2008/2014 & Oracle. Successfully followed Test Driven Development (TDD)/ Agile Methodologies. Source Code Management, Code & Application Documentation, User Guide and Training manuals preparation experience. Developed system that automates posting of clearing firm financial data to general ledger using Angular JS, SQL Server, HTML Experience in configuration and setup of IIS Application Servers. Involvement in all stages of System development lifecycle (. Skills .NET3.5, .NET, ASP.Net, C#.NET, C# .NET, ASP.NET 2.0, third generation, ADO, Agresso, AJAX, API, application development, art, automate, Business Objects, Cardiology, Client and Server, Configuration Management, Crystal Reports, CSS, Client, Customer Service, Version Control, Databases, Database, designing, Dom, DHTML, ERP, XML, features, Finance, Forms, HTML, HTTP, IBM, IDE, IIS, IIS6, IIS 7, IIS 7.0, Java, JavaScript, Java Script, JQuery, JSON, Logic, meetings, Access, MS Access, C#, Excel, Windows 7, Windows, 2000, Windows 98, Works, Monitors, MS DOS, MVC 4.0, MVC, network, Object Oriented Analysis & Design, OOAD, ODBC, Oncology, Operating Systems, Oracle 9, Oracle, developer, Oracle and SQL, Order Entry, Pain Management, PDF, personnel, policies, Radiology, reading, Reporting, Sales, Scrum, Servers, scripting, scripts, SOAP, software development, Visual Source Safe, MS SQL Server, SQL, SQL Server, Therapy, T-SQL, Transportation, user interface, Validation, Vista, Visual Studio, Web Applications, Web Programming, Web Server Additional Information Visa Status:
Having a stamped H-1B Visa
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CONSULTANT
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ADMINISTRATIVE ASSISTANT/SITE CLERK Career Overview Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. But most important, to show that I am capable and open for changes Skill Highlights Microsoft Office proficiency Excel spreadsheets Time management Dedicated team player Self-directed Spreadsheet development Self-directed Professional and mature Mail management Resourceful Strong interpersonal skills Core Accomplishments Multitasking Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment. Customer Service Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. Administration Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use. Increased office organization by developing more efficient filing system and customer database protocols. Administration Answered multiple phone lines, transferred calls to corresponding employees. Customer Interface Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Professional Experience Administrative Assistant/Site Clerk Mar 2007 to Current Company Name － City , State Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. I have entered work order request to Building Services for maintenance and repairs also have followed up with the department to make sure that these repairs have been fixed. Maintained the front desk and reception area in a neat and organized fashion. Answering phones, helping parents with any concerns, Microsoft Word, Excel, Power point, Outlook, Internet Explorer, general office duties, working on spreadsheets for assistant principal. Also covering other positions such as attendance technician and assisting the nurse's office. One of my job duties is ordering employee uniforms from Aramark. I am in charge of filing supply order for school cafeterias. Keeping track of our supply inventory in the storage room. Staying up to date with the school cafeteria Health Inspection Reports. Updating the CACFP and SNP Site Monitoring Reviews. Making employee packets for new hired employees. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Dispersed incoming mail to correct recipients throughout the office. Maintained the front desk and reception area in a neat and organized fashion. Organized files, developed spreadsheets, faxed reports and scanned documents. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. Standardized department filing system to increase efficiency. Developed more efficient filing systems and customer database protocols. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Received and distributed faxes and mail in a timely manner. Receptionist/Telephone Operator Aug 2008 to Jun 2010 Company Name － City , State Answering phones, helping parents with any concerns, Microsoft Word, Excel, Power point, Outlook, Internet Explorer, general office duties, working on spreadsheets for assistant principal. Also covering other positions such as attendance technician and assisting the nurses office. Enter emergency information into database Powerschool. Updating the ical with dates, events, ect. Working on the weekly bulletin that is located on Powerschool. Received and distributed faxes and mail in a timely manner. Managed daily office operations and maintenance of equipment. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Dispersed incoming mail to correct recipients throughout the office. Maintained the front desk and reception area in a neat and organized fashion. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Received and distributed faxes and mail in a timely manner. Receptionist/Administrative Assistant Apr 2006 to Nov 2006 Company Name － City , State Answering phones, paging, Faxing, Filing invoices, Distributing mail, stamping mail, Fed-ex, greeting vendors & applicants, filing out application, Microsoft word, Excel, keeping track of company directory. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Received and distributed faxes and mail in a timely manner. Organized files, developed spreadsheets, faxed reports and scanned documents. Received and distributed faxes and mail in a timely manner. Received and screened a high volume of internal and external communications, including email and mail. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. Education High School Diploma , General Education 2000 Valley High School － City , State Select One , General Education Orange Coast College － City , State Associate of Arts , General Education Santa Ana College － City , State I am currently attending Skills Database, Faxing, Filing, general office duties, Internet Explorer, Excel, mail, office, Outlook, Power point, Microsoft Word, repairs, spreadsheets, supply inventory, technician, Answering phones, Good Customer Service, Multi-Task Management, Spreadsheets, 10-key, Data entry, Translator
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ARTS
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DIRECTOR OF PIPELINE OPERATIONS Executive Profile Innovative executive operations director with solid experience managing all levels of multiple projects including budgeting and administration Skill Highlights Project Management and Planning Leadership/Communication skills Business Operations Organization Budget Administration Negotiations Public Relations Quality Control Project Development Change Implementation Project Estimating New Business Development Report Matrix Development Customer-Oriented Operations Management Core Accomplishments Project Management: Initiated several capital expansion projects which resulted in achieving projects being completed on time and under budget. Operations Management: Managed pipeline operations including field operations and engineering. Handled all functions related to new customer interconnects. Instituted new processes for operational management. Staff Development: Reorganized, hired and mentored staff to manage projects. Launched well-received program of professional development for newly created departments for non-union and union staff. Mentored and coached employees resulting in a significant increase in productivity. Professional Experience September 2011 to Current Company Name City , State Director of Pipeline Operations Strengthened company's business by leading implementation of reorganized processes including gas control, engineering and design, project management, pipeline and compression systems, integrity management, and facility optimization and pipeline fuel process functions. Directs and ensures the attainment of obligations to customers, system reliability, safe operations, and system efficiency. Spearheaded and directed the procurement of indirect employees and contractors engaged in the operation and maintenance of natural gas facilities and related equipment across varied work locations. Headed the operation with a focus to safety, compliance, reliability, efficiency, cost management, innovation and working together. Manage construction and O&M activities to ensure company procedures are followed and that compliance is maintained relative to all applicable local, state and federal regulatory requirements. Successfully built and operated several new Interconnects with total new capacity to the overall system of 1,120,000MDTHD over a period of 3 years and all projects were built on time and on budget. Successfully implemented, built and operated two new expansion compressor stations in 2013 and 2014 with total HP of 28,300 and each facility was built on time and on budget ($88.3M) even though both were built during winter construction time lines among other challenges. Total new system capacity of 317,500MDTD was realized. Developed network modeling protocol including roll out of validation of former modeling work which enabled to further expand modeling capabilities including operational modeling so Gas Control can utilize more real time scenarios to further ensure our pipelines reliability. Lead in improvement of multi-year contract agreements with various partner entities which operate pipeline system including engineering, operations, commercial, legal, EHS, project management, ROW and other service. Developed new Capital and O&M budgeting process to ensure accountability of operations and project management groups as projects are developed and managed. This helped achieve an over 95% success rate on projects being on budget within 2 years from an average 25% budget success rate when I began. Worked with executive team on development of a five year business plan to ensure sustained financial growth by developing expansion scenarios of pipeline system that would help sustain said growth to 2020. From this, three viable expansion projects are in various stages of moving forward, one was just approved for FERC pre-filing process (May 2015) with a capital outlay estimate at $39.8M. January 2010 to September 2011 Company Name City , State Senior Project Manager Provided the lead in the development of the team of project managers, procurement, environmental staff, and engineers to deliver results for a variety of clients Identify, propose, develop scope, close, and manage engineering and/or construction projects from conception to closeout Introduced a comprehensive Business Development plan to attract new clients Proactively build and sustain relationships with targeted clients Negotiated and worked with several confidential clients in work in difficult permitting processes with the FERC, federal and state environmental agencies. December 2007 to January 2010 Company Name City , State Construction Project Manager Provided senior level lead management oversight for all phases of all construction projects Coordinate and guide contractors, material, and equipment. Develop cost-effective plan and schedule for completion of projects following a logical pattern for utilization of resources. Selected and coordinated work of contractors working on various phases of the project. Monitored the performance of all contractors. Review and approve all architectural and engineering drawings to make sure that all specifications and regulations are being followed. Implemented and managed proper administration of construction contracts. Obtain all necessary permits and licenses. Supervise and mentored assistant managers, engineers and support staff. Manage that all environmental and safety matrixes are met. Report to President and owners about progress and any necessary modifications of plans. Successfully took over projects from previous management, achieved to build and commission two new expansion compressor stations, a station addition and cooling facilities at another on two separate expansion projects. Total HP installed of 27,900 and all facilities were built on time and on budget ($108.2M). January 1989 to December 2007 Company Name City , State Engineering, Operations and Construction Leader Employed in several managerial roles including the following: Leader of Construction: Supervise daily operations in accordance with job specification and customer requirements from handoff from business development and sales; Work with engineering to develop projects including estimate and design; Monitor progress of crew for satisfactory job completion; Achieved construction progress aligned with overall project schedule and cost estimate; Prepare reports for customers and management; Interview and hire union employees and custom contractors; Train, evaluate, and appraise employee performance. Damage Prevention Leader: Managed and mentored lead operations group that performs underground facility locating and leak detection; Assured company followed State statutes and other Federal and State laws related to underground facility protection and compliance; Analyzed, classify and rate risks, exposures and damage expectancies; lead investigator in damage claims; Train others in developed processes and procedures, including training certifications; Managed all planning, assign and direct work of subordinate employees engaged in various aspects of work. Supervisor of Engineering: Managed all work related to design, survey, estimating costs of capital and O&M projects; Short and long-term planning relating to the Company's infrastructure; Supervises a crew of employees including Engineering Technicians and Design Engineer/Technologists; Prepare designs, specifications, and cost estimates for construction and reconstruction projects; Prepare tender and contract documents, and the administration of contract work; Review subdivision applications, site servicing plans for building applications, etc. for new business development. All leadership roles included being on Emergency standby for various operational situations emergencies. Organized and lead a newly formed Safety Committee as committee president which included executive and union management to meet monthly to discuss key safety and risk management issues and set plans for continual improvement in areas including compliance to all Federal occupational safety and health laws and standards. Helped develop a comprehensive public relations program to better relations with the various municipalities the company served. Developed and implemented division and company-wide Damage Prevention program to improve activities to reduce locator error and facility damage by excavation. Reduced division locator error from over 6% to a 0% error rate in two years and maintained a 0% locator error rate for 2 additional years. Involved in the developed and implemented company-wide process to stream-line new customer main and service installation: from customer connection to sales department to final installation to meter /flow of gas to customer. This reduced time from first customer inquiry to turning of meter from average of 68 days to average 31 days. Developed estimation tool for estimating new and replacement mains and services using a method using the 'cost per foot' and 'construction location matrix', reducing the need for T&M project estimation and streamlining contractor costs and bid process. Education 1998 Cambridge College Certificate : Negotiation and Conflict Resolution Graduate Level Certificate, Negotiation and Conflict Resolution - Cambridge College 1998 Awards 1998 Cambridge College Master of Education : Integrated Studies and Management Master of Education (M.Ed.), Integrated Studies and Management - Cambridge College 1998 1986 Porter and Chester Institute Design Technology Architectural and Civil Design Technology - Porter and Chester Institute 1985-1986 Skills Project Management Operational Restructure and Change Quality Management Departmental Operations Management Eagle Scout
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CONSTRUCTION
| 2,029 |
ENGINEERING TECHNICIAN Highlights PC Operating Systems, Microsoft Office, Outlook, Internet Experience Company Name City , State Engineering Technician 01/2014 to Current Analyze documentation to ensure production accuracy. Use MS Excel and PowerPoint to create presentations and spreadsheets. Engage engineering to resolve production issues. Create and maintain production training certifications. Generate training matrix to determine and eliminate training gaps. Conduct weekly safety audits to reduce accidents and ensure safe workplace. Use Oracle to track material transactions, verify vendor and material information, and print transfer orders. Point of contact for Vendor, OSSR, PM, Buyer, Planner and Manager for many part issues. Initiate stock purge of suspected discrepant material and coordinate the inspection and disposition of the material. Manage weekly MRB meetings and provide weekly DMR disposition metrics. Work with suppliers to resolve issues with parts found on the manufacturing floor. Effectively manage all DMR/RTS material initiated by test, remotes and build activities. Support the "TXZ cover recycle" effort through SR initiation and material preparation for shipment to Japan. Company Name City , State Consultant 12/2012 Analyzed and determined factors affecting networking needs including hardware and attenuation/interference. Set up dual network infrastructure utilizing both wired and wireless routers. Austin Free-Net Dec 2012. Assist in the design of deployment server for the distribution of updates to various computer labs. Company Name City , State Engineering Technician 01/2011 to 12/2013 Maintain documentation and records. Analyze documentation to ensure production accuracy. Managed incoming product and shipping process. Assist Manufacturing Engineering team on new product production and quality procedures. Review production orders and provide updates to ensure production accuracy. Company Name City , State Manufacturing Lead 07/2004 to 12/2010 Analyzed production orders and schedules to ascertain types, quantities and specifications. Planned production operations, establishing priorities and sequences. Utilized Microsoft Office to document and update status reports. Analyzed production reports and resolved operational and manufacturing problems to ensure scheduling needs. Provided training, supervision and logistics coordination. Maintain training certification and documentation. Aligned internal resources to achieve on-time and budget performance objectives. Analyzed reports and consulted with quality, management, and engineering personnel to solve problems. Interface with customer to monitor project progress and cost. Assisted in administration of software database. Installation of network systems. Assisted in implementing production software in a high volume manufacturing environment. Coordinate product transition and support team. Education Business Administration 2019 University of Phoenix Texas Business Administration Professional Affiliations Information Systems Security Association (ISSA) Skills budget, hardware, network systems, database, Dec, documentation, inspection, logistics, meetings, MS Excel, Microsoft Office, Outlook, PowerPoint, network, networking, Operating Systems, Oracle, personnel, presentations, progress, quality, Maintain documentation, routers, safety, scheduling, shipping, spreadsheets, supervision
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ENGINEERING
| 1,690 |
CORPORATE DIRECTOR OF FINANCE Summary Profit-focused Director of Finance, an expert in cost reduction, forecasting and budgeting. Highly effective at encouraging outstanding performance from team members and colleagues. Skills Budgeting and financial management Superior time management Lean implementation Exceptionally organized Advanced financial analysis MS Excel expert Experience Corporate Director of Finance April 2014 to Current Company Name － City , State Manage yearly budget process for Great Wolf Resorts. Oversee quarterly production of board book which is distributed to executive committee and owners. Analyze budgets, financial reports and projections for accurate reporting of financial standing. Proposed and achieved cost savings by reducing labor and operating expenses. Train and develop a group of analysts. Assumed ownership of forecasting and strategic planning. Developed annual budgets in collaboration with eleven properties and executive teams. Identified and investigated variances to financial plans and forecasts by interpreting financial results. Managed an annual budget that grew 22.9% in 2 years. Forecast operating costs for projects by strategizing with VP of Finance, Regional Vice Presidents and Chief Operating Officer. Hold two monthly calls with property director teams and Regional Vice President to review 30-60-90 day forecast and review previous month's P&L. Managing team implementing a new budget and forecasting system. Senior Manager of Finance June 2013 to April 2014 Company Name － City , State Implemented labor management system. Manage financial analysts. Created labor metrics to compare lodges and a dashboard to be published weekly to ensure lodges were operating efficiently and in a profitable manner. Hold two monthly calls with property director team and Regional Vice President to review 30-60-90 day forecast and review previous month's P&L. Senior Manager November 2011 to June 2013 Company Name － City , State Created a Key-Performance-Indicator Dictionary for expenses. Wrote and taught 'Business Basics' with Manager of Training in an effort to improve each property's business acumen. Worked with finance to create new forecast templates. Hold two monthly calls with each property's director team and Regional Vice President to review 30-60-90 day forecast and previous month's P&L statements. Operations Analyst March 2008 to November 2011 Company Name － City , State Implemented and ran monthly calls to review P&L's of each lodge with Regional VP, Corporate Director of Retail, Corporate Director of Food and Beverage, General Manager, and Director of Finance for each lodge. Created pro formas for potential new companies or business ventures and worked with Vice President of Development to ensure new companies would be run in a profitable manner. Implemented monthly reviews with new companies. Reviewed financial statement of companies we were looking to acquire and made suggestions on ways to improve their profitability if we acquired company. Created a Profit and Loss Statement for our Call Center along with a Forecast Income Statement and a 30-60-90. Also put into place monthly P&L Review with call center and forward looking reviews of forecast to ensure that we were being as efficient as possible. Reported and summarized information to CEO to be used in earnings Quarterly Earnings Call and Board Meetings. Worked with our Marketing firms and provided them with information and made suggestions on media placement in each DMA, looked at booking trends. Worked with Corporate Directors of each Department to develop addhoc reports when needed. Budget and Reporting Analyst February 2007 to March 2008 Company Name － City , State Promoted to Budget and Reporting Analyst, a newly created position. Worked with our Business Intelligence System, Datavision, to create a new way to budget and forecast. Maintained Excel based forecasting templates and Income Statements. Changed forecast and budget templates to help Directors of Finance at each Resort save 5-10 hours a month when forecasting. Worked with each lodge General Manager and Director of Finance during budget season. Put into place process of budget reviews between Regional Vice Presidents and General Managers of each lodge. Worked with Corporate Director of Spa to develop and present a new way to pay Spa Technicians that would save each lodge 10% on wages and produce higher productivity. Staff Accountant May 2006 to January 2007 Company Name － City , State Record inter-company journal entries, participate in monthly close process, track activity in balance sheet accounts and perform monthly bank reconciliations. Interact with companies with whom GWR has joint ventures with to ensure accurate financials. Worked as a team to start Dictionary of Expense Accounts. Took on a more active role in monitoring of fixed assets. August 2004 to May 2006 Company Name － City , State Enter payments into system, cut checks communicate with vendors, and review weekly aging. Cut five hours of work per week through better organization of Accounts payable. Identified areas of opportunity for savings and helped follow through on procedures to keep spending under. control. General Manager August 2002 to July 2004 Company Name － City , State Promoted to Regent Street McDonalds to improve its rating of F to an A. In August 2002 Regent Street McDonalds had decreasing sales; its yearly net sales were $1.65 million. In August 2003 its sales had an increase of 8%; by July 2004 it had another sales increase of 3%. Supervised 40 new crewmembers and new nine managers. Over saw hiring, training, and firing of employees. Did annual reviews on all managers and supervised crewmembers' review. Prepared yearly budgets, these budgets were reviewed and updated monthly. Education MBA : Accounting , 1 2009 Lakeland College － City , State Accounting Bachelor's Degree : Accounting Upper Iowa University － City , State Accounting Skills Accounts payable, Analyst, balance sheet, bank reconciliations, book, budgets, Budget, Business Intelligence, Call Center, Finance, financials, financial, firing, fixed assets, forecasting, General Manager, hiring, Director, Managing, Marketing, media
placement, Meetings, Excel, Profit and Loss, reporting, Retail, sales, strategic planning
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FINANCE
| 1,582 |
SCHOOL LIBRARY MEDIA SPECIALIST Professional Summary My goal is to bring my unique set of skills and experiences from my professional background to the position of College and Career Coordinator, at Broken Arrow Public Schools, which will allow me to provide an irreplaceable viewpoint and ensure every student receives the highest quality instruction each day. Remarkably skilled in developing quality activities and presentations to promote career awareness coursework designed for effective education to a culturally diverse audience. Highly qualified and experienced in developing strategic plans to enable school districts to build community relationships. Wide range of networking contacts and established relationships with local businesses and local, state and national organizations for student intern experiences. Strong interpersonal and communication skills as well as the ability to work effectively with a variety of stakeholders. Superior research and development skills, as well as, organizational, project management, problem solving and multi-tasking skills. Exceptional experience and a proven record of success in writing grants and raising funds for a school from government and non-government sources. Excellent knowledge of current trends in social media, web content, digital communication platforms and other job related technologies. Experience Company Name August 2008 to Current School Library Media Specialist City , State Chaired the Oklahoma Sequoyah Award committees which required serving as the liaison to all authors and publishers, coordinating all reading teams' activities, developing promotional material and maintaining organization relationships with stakeholders. Introduced, raised funds and implemented reading programs that allowed a notable author to visit, speak and give signed books to students at their school library (two different schools, using two different authors). Create and implement college and career instructional units to guide students and their parents in future planning. Plan and develop annual literacy programs in order to raise awareness of the library's purpose, available resources, and the rewards associated with reading. Assist parents and community with technology needs to develop and maintain relationships with school stakeholders. Design and present educational programs and lessons reinforcing 21st Century Skills for 21st Century Learners using various technology advances. Analyze data, research, and collaborate with colleagues to implement instruction supporting Common Core Standards and enhancing curriculum development by integrating instructional technology. Company Name September 2002 to August 2008 School Library Media Specialist City , State Wrote grants and developed strategic marketing plans to raise funds for educational programs. Collaborated with government and non-profit organizations to establish an integrated work plan to utilize all grant and fundraising opportunities. Interpreted and enforced provisions of state education and federal justice codes, rules and regulations. Effectively used books, Internet, and current professional journals to generate ideas for library purchases, significantly increasing student interest and participation. Company Name August 1999 to September 2002 English Language Arts Teacher City , State Prepared course outlines, lesson plans and other education material that provided engaging and rigorous learning experiences for students. Collaborated with team members to plan, develop, organize and promote integrative instruction. Assisted with district professional development and teacher training. Education Northeastern State University May 2015 Masters of Education : School Administration City , State School Administration University of Oklahoma May 2003 Masters of Library City , State Northeastern State University December 1998 Bachelor of Arts : Education English City , State Education English Secondary Principal, test taken 7/2014 Library Media Specialist, PK - 12 American Literature, 7 - 12 English Literature, 7 - 12 World Literature, 7 - 12 Grammar and Composition, 7 - 12 Affiliations Software & Information Industry Association 2014, 2013 SIIA CODiE AWARDS Oklahoma Library Association Oklahoma Sequoyah Award Committee - Administrative Team Chairman Oklahoma Sequoyah Award Intermediate Reading Team Oklahoma Sequoyah Award Young Adult Reading Team Intellectual Freedom Committee American Library Association/Young Adult Library Services Association Outreach to Young Adults with Special Needs Committee Accomplishments Federal Emergency Management Agency (FEMA) Emergency Management Institute IACP: Juvenile Justice Training and Technical Assistance: Safe Schools COMMUNITY SERVICE: Oklahoma Medical Reserves Corp. OKMRC) JPS Foundation: Jenks Hometown Huddle. Skills curriculum development, educational programs, English, fundraising, funds, government, grants, instruction, lesson plans, profit, promotional material, reading, research, strategic marketing, teacher, author, Composition
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ARTS
| 2,326 |
ACCOUNTANT Summary To achieve a job as an Accountant that utilizes my accounting, communication, analytical & leadership skills. Highlights MS Office (Excel, Word, PowerPoint), SAP R/3, Adobe Reader, QuickBooks, Lacerte, Prosystems & Tax base Accounts Payable Processes & Management Invoices/Expense Reports/Payment Transactions Corporate Accounting & Bookkeeping Finalization of Trial Balance & Balance Sheet/Income Statement. Spreadsheets & Accounting Reports Tax Reporting, Planning & Filing of returns. Handle Customer Relations. Journal Entries & General Ledger Bank Reconciliation & General Ledger. Teambuilding & Staff Supervision Experience 09/2014 to Current Accountant Company Name Working for all Clients in USA Implemented Quickbooks Accounting v. 2013 and 2016 for all the Companies including but not limited to chart of accounts. Implemented Quicbooks payroll v.2016 from scratch Working on processing of journal entries, accounts payable & receivables using Prosystems software. Bookkeeping of small and midsized companies Worked on bank reconciliation, cash management and financial statements analysis. Preparation and finalization of federal and multi state tax returns for Individuals & Corporate using Lacerte software. Worked on preparing and processing payroll returns and sales and use tax returns Worked on preparation of W2's and 1099. Lead in finalizing monthly and yearly accounting closing entries. Perform MS Office Excel spreadsheets and databases for financial reporting for financial reporting. In process of learning VLookup and Pivot table. LeadForus, Nonprofit Organization Apr'14- Nov'14 Working on processing of accounting entries. 06/2013 to 11/2013 SAP Consultant Company Name Configured G/L Masters, Accounts Payable, Accounts Receivable, Cash Journals, House banks, Chart of Accounts, Posting Keys, Customer/Vendor Accounts Groups, & Customer/ Vendor Masters Creation. Created Input /Output Tax & Withholding Tax, Company Specific Code (Z Code), COPA (Costing Based Profitability Analysis) & Number Ranges. Defined Fiscal year variant, Posting periods, Tolerance groups, Document types & number ranges. Worked on creation of new Vendor Account & Vendor Master & created monthly MIS reports. Posted Incoming Invoice & made payments. 02/2011 to 05/2013 Financial Analyst Company Name Worked with multiple clients performing two part role: as an auditor & tax preparation. Conducted Audit for various clients. Identified key operational risk factors of clients and suggested focus approach to mitigate the risk. Carried analytical procedures like comparing financial ratios to industry standards to evaluate performance. Reconciled sub-ledger & general ledger account balance. Performed due diligence for a private equity client to understand & evaluate a potential business. Lead for a project of Private Equity which involved work like setting up Companies & LLP's, preparing structure of the entities & valuation report, valuation of funds & client coordination. Prepared, Finalized & filed tax returns. Prepared & Reconciled journal entries, balance sheets & Income statement of various clients. Maintained accurate account & data reconciliation including sub-ledgers, journals & other financial documents. Lead as a coordinator with the internal auditors of various clients. Overviewed day to day operations of finance & secretarial department. Involved in recruiting, training, supervising & evaluating department staff. 04/2009 to 12/2010 Accountant Company Name Reconciled journal entries & lead as coordinator with the internal audit team. Worked on Merger/Amalgamation, prepared agenda, notice, annual reports to compile Annual Account Prepared balance sheets & Income statement of various group companies. Worked as a liaison officer for Stock Exchange, Bankers, Solicitors & other external regulators/government bodies for mergers/acquisitions, agreements, dematerialization of shares. Worked as a legal member in preparation of Code of Conduct for a company & Drafting Agreements. Interacting with clients to resolve their complex issues & guide on tax planning & business valuations. Worked as a Support Officer to redress investor grievances. Worked as a team leader in preparation of MIS Reports /control charts for shareholding pattern & directorship details for Foreign Companies. Education Pursuing Certified Public Accountant (CPA), Boston, MA CPA Candidate University of Mumbai － State , India Mar'11 LLB : Law City India Law Labor Laws, Constitutional law, Contract Act, Environmental law, Interpretation of Statues, Public Intern-ational law, Business Law, Company Law & Intellectual Property Rights. Company Secretary Jun'07-Dec'10
Courses: Company Law, Economic laws, Tax Laws, Cost & Management Accounting, Information Technology & Systems Audit, Corporate Restructuring, Valuation, Drafting, Financial, Treasury & Forex Management, Labor law, Secretarial Audit, Due Diligence. Institute of Company Secretaries of India (ICSI) － State , India Mar '08 Bachelors : Commerce University of Mumbai － State , India Commerce Financial Accounting & Auditing, Business Management, Economics, Management Accounting, Cost
Accounting, Export, Business Communication, Business Development, Tax Management & Business law. Skills Accounting, accounts payable, Accounts Payable, Accounts Receivable, acquisitions, Adobe, approach, Auditing, Trial Balance, balance, Balance Sheet, balance sheets, Bank Reconciliation, Bookkeeping, Business Communication, Business Development, Business Law, Business Management, cash management, charts, closing, Corporate Accounting, Cost
Accounting, Costing, Certified Public Accountant, CPA, client, Clients, Customer Relations, databases, Dec, Drafting, Due Diligence, Economics, Equity, Expense Reports, Filing, finance, Financial, Financial Accounting, financial reporting, financial statements, focus, Forex, funds, General Ledger, government, Information Technology, Intellectual Property, internal audit, Interpretation, Lacerte, team leader, Teambuilding, ledger, Law, legal, MA, mergers, Excel spreadsheets, Excel, Exchange, MS Office, PowerPoint, Word, MIS, processing payroll, payroll v, Pivot table, Processes, QuickBooks, Quickbooks Accounting v, recruiting, Reporting, sales, SAP R/3, Secretarial, Spreadsheets, Staff Supervision, supervising, Tax Laws, tax planning, Tax, tax preparation, tax returns, Treasury, Valuation, annual reports
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ACCOUNTANT
| 1,829 |
ENGINEERING COORDINATOR Summary I desire to work for a company that provides career advancement opportunities in a friendly environment. I would like to develop skills that make me proficient in my job and an asset to the company. I have a varied skill set and enjoy learning new techniques. Experience ENGINEERING COORDINATOR Jul 1996 to Jul 2016 Company Name － City , State Proprietary Software License Administrator, Created database for internal and external customer tracking SAP Labor entry and approval for Systems R&D and Destructive Technology Groups SAP IO creation and Purchase requisitions Travel arranger for various group members Purchase Card for general and project supplies Patent meeting organization and award banquet dinners Meeting & Travel scheduling. FACILITIES TEMP Nov 1995 to Jul 1996 Company Name － City , State FACILITIES ADMINISTRATOR Oct 1993 to Nov 1995 Company Name － City , State Ordered parts and supplies. Maintained budget plan. Received several achievement awards. BULK TELLER Jan 1990 to Oct 1992 Company Name － City , State Vault commercial account teller. Bulk teller. Education Associate of Arts , Administrative Assistance 1990 Oklahoma Jr. College － City , State , United States GPA: 3.95 Skills Word SAP Time Approval Excel Travel Arranger Access Database Purchase Reqs in SAP OutLook IOs in SAP Pcard purchases Royalty Agreement Tracking
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ENGINEERING
| 1,708 |
PROJECT ANALYST Summary Business Analyst versed in data mapping and user acceptance testing, as well as solving complex problems in high-pressure environments. Excels at cultivating, managing and leveraging client relationships. Highlights Business process improvement Business requirements matrixes Project management Advanced problem solving abilities Business systems analysis Ability to produce executive level reports and presentations User acceptance testing Forecasting and planning Experience Project Analyst January 2007 to Current Company Name － City , State Developed and Produced Weekly/Monthly/Quarterly Business Review Packages for Divisional Executive Team Lead and coordinate quarterly business reviews with various business partners Coordinate leadership team meetings by handling meeting logistics, preparing agendas, and compiling documents Coordinate Business Continuity Plans for the Region and coordinate with the 12 markets to ensure the plans were complete for the market Assist in the planning of department budget and space planning Organize and execute Divisional Leadership Offsite meetings. Portfolio Management Administrator II, Officer January 2001 to January 2007 Company Name － City , State Oversees an assigned portfolio of client credit relationships. Responsible for administrative aspects of payments, Capital Markets, Syndicated Loans, Treasury Management and Letters of Credit Products Proactively monitor portfolio, keeping Officers apprised of impending actions or events to ensure data integrity and effective mitigation of risk. Act as a liaison between Portfolio Management, clients and various areas of the bank Surfaces and resolves client-related issues Review legal documentation for pricing and administrative/operational requirement of the credit. Offers pre-closing guidance to ensure operation efficiency and bank compliance Maintain Electronic Credit Files and Compliance Tracking System to ensure operation efficiency and bank compliance. Monitors and assists in preparation and activities to comply with internal bank audit/control requirements. Commercial Custom Analyst January 2000 to January 2001 Company Name － City , State Handled accounts of major clients in excess of $1MM or million. Process loan payments/advances and any needed research or maintenance to loans. Provide informative Cash Management Information. Education Master of Business Administration : Project Management Keller School of Management Current Project Management Bachelor of Business Administration : Business Information System , 1 2006 DeVry University Business Information System Skills administrative, budget, Capital Markets, Cash Management, closing, Credit, client, clients, documentation, Leadership, Team
Lead, legal, Letters, logistics, Lotus Notes, market, meetings, Access, Excel, Microsoft Exchange, Microsoft Office, Microsoft Outlook, PowerPoint, Word, Monitors, Organizational, presentations, pricing, Problem Resolution, Processes, Project Management, requirement, research, Scripts, space planning, Time Management, Treasury, verbal communication skills, Visio, Visual Basic, written
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BANKING
| 2,204 |
FREELANCE IT CONSULTANT Career Overview Highly skilled, results-driven Information Technology Specialist/Consultant with experience in business operations, infrastructure management, software/hardware support, high/low end PC and Microsoft Server administration, and software development. Core Strengths Excellent critical and analytical skills Business process management Superior organizational, interpersonal, and Advanced level hardware and software time management testing Effective listening and communication Content management systems skills Mobile application development Troubleshooting and problem solving Accurate customer needs assessment proficiency Exceptional telephone etiquette Intelligent project management Vast technical knowledge and experience Qualifications Excellent critical and analytical skills Skills Active
Directory, Active Directory, Application Development, budget, Business Management and Development, business operations, business plan, C++, hardware, Network and systems, consultation, Consulting, client, clients, client support, databases, database, Designing, Document management, graphics, HTML, imaging, Information security, Information Technology, Java, LAN, Director, managing, access, C#, Microsoft Office, Microsoft Office products, Windows 7, Windows, Windows 8.1, Windows 2000, 2000, Microsoft Windows XP, Windows XP, Migration, multi-media, Network Administration, Network hardware, Network security, Network, Networks, Novell Network, operating system, organizational, PC Repair and Support, Copier, PHP, Printer, problem resolution, processes, project plans, reporting, servers, scripts, Software design, MS SQL, SQL, strategic, technical support, systems support, Upgrading, Vista, Visual Basic, website design, XML Work Experience Freelance IT Consultant Worked closely with technology vendors and distributors to gain access to equipment, software and accessories to keep technology costs within budget. Designed and implemented PC and laptop re-imaging process to lower operating system installation and configuration from 14 hours down to 1 1/2 hours per computer. Provided expert technical support and problem resolution to all customers. Information Technology Specialist , 04/2012 － Current Company Name － City , State Acting as liaison between all departments to meet and exceed industry standards for technology requirements, business operations and Network security. Developing and managing project plans and reporting status updates to the IT Director, COO and Executive Director. Increasing efficiency of infrastructural technologies and organizational processes. Executing a self-created business plan designed to lower overall business operations cost by 81%. Training over 400+ employees to use Windows 7 Professional, Windows 8.1 as well as; other Microsoft Office products. Creating a strategic business plan to join technology and business operations together. Upgrading Network hardware, software and accessories. Advising and assisting in IT infrastructure implementation and management processes. Sharing Network and systems management responsibilities. Overseeing remote client support and services. Finalizing a migration from a Novell Network to Microsoft Active Directory on Windows Server 2012. Designing and planning to install Microsoft System Center Configuration Manager SCCM). Writing batch scripts to allow 200+ clients to access Microsoft Terminal Services in an Active Directory environment. Information Technology Consultant Network Solution/Owner , 04/2007 － 12/2012 City , State Provided consultation for appropriate business software and efficient hardware solutions. Acted as liaison between my clients, vendors and product distributors. Configured LAN's and WLAN's. Designed, tested, installed and monitored client Networks, computers, home theater and multi-media equipment. Analyzed system and registry data for infected computers and servers. Sold and installed highly efficient Network equipment for quicker database response times. Help Desk Specialist , 08/2011 － 04/2012 Company Name － City , State Provided technical support for all network applications. Monitored and advised for standards relating to client-side interfaces, website design and graphics development. Served as an operating system expert and provided advanced technical support for all employees within the school district. Improved reliability of education software, systems and databases. Worked with clients to analyze computing inefficiencies, then recommended and implemented appropriate technologies that fit within the school district's budget. Maintained composure and patience when faced with difficult customer situations. Assisted in migrating from a Novell Network to a Microsoft Active Directory environment on Windows Server 2008. Shared the task of re-imaging 3000 computers with a self-created, custom built Windows 7 Professional to complete an operating system migration from Windows XP. Education and Training 1 2012 Minnesota School of Business － City , State , United States Associate of Applied Science Computer Science Computer Science Information Technology AAS with Application Development Android, C++, C#, Java, PHP, SQL and Visual Basic development Business Management and Development Microsoft Network Administration Microsoft Office 2010 Information Technology Internship
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INFORMATION-TECHNOLOGY
| 327 |
DONOR ADVOCATE Professional Summary Organized professional with a passion to help others. Backed by four years of classroom teaching experience, one year leading an international children's choir and over two years in Donor Relations, I enjoy working with others in an effort to help them feel valued and successful. I am a creative thinker, eager to learn and discover new ways to implement strategies in order to successfully reach others. Skills Detail-oriented Effective time management Strong written and oral communication skills Strategic thinker Goal-oriented Relationship building CRM Experience Salesforce software Work History Donor Advocate , 08/2017 to 03/2020 Company Name – City , State Responsible for cultivating relationships and managing giving goals of 300 donors Created individualized communication plans and giving goals for each donor as a benchmark marketing strategy Ensured donors were properly acknowledged, personally thanked, and updated on the impact of their gifts Worked with internal departments to secure appropriate project information and created offers and proposals that were used to secure gifts Executed a specific plan to retain and upgrade donors Used CRM systems, including Salesforce Team Leader for the Children of the World Choir , 07/2016 to 06/2017 Company Name – City , State Led a team of 19 individuals including 13 children from the Philippines, Nepal, Honduras and Uganda during a 10-month tour across the United States Directed multiple concerts per week for the International Children's Choir Routinely coordinated concert details venues Built professional relationships with partners across the United States Responsible for communicating the vision and mission of World Help both on and off stage Ensured safety and welfare of the children during extensive travel Taught dance and instructed children throughout tour Presented information about child sponsorship and humanitarian aid needs during concerts Elementary Teacher , 08/2012 to 06/2016 Company Name – City , State Increased student interest and participation in the classroom by creating and implementing thought-provoking hands-on activities Bolstered student confidence and achievement through structured, data- driven remediation and enrichment lessons Collaborated with colleagues to ensure the most effective instruction, practice, and assessments were implemented to successfully meet the needs of various learners Established a behavior management system to foster a respectful classroom environment, reducing distractions and increasing learning time Fostered meaningful relationships with students and parents to build trust and collaboration to better meet individual goals Achieved 100% pass rate on Virginia Reading SOL test and 100% pass rate two years in a row on Virginia Math SOL test Education Bachelor of Science : Special and Elementary Education , 2011 Liberty University - City , State Skills Detail-oriented Effective time management Strong written and oral communication skills Strategic thinker Goal-oriented Relationship building CRM Experience Salesforce software Work History Donor Advocate , 08/2017 to 03/2020 Company Name – City , State Responsible for cultivating relationships and managing giving goals of 300 donors Created individualized communication plans and giving goals for each donor as a benchmark marketing strategy Ensured donors were properly acknowledged, personally thanked, and updated on the impact of their gifts Worked with internal departments to secure appropriate project information and created offers and proposals that were used to secure gifts Executed a specific plan to retain and upgrade donors Used CRM systems, including Salesforce Team Leader for the Children of the World Choir , 07/2016 to 06/2017 Company Name – City , State Led a team of 19 individuals including 13 children from the Philippines, Nepal, Honduras and Uganda during a 10-month tour across the United States Directed multiple concerts per week for the International Children's Choir Routinely coordinated concert details venues Built professional relationships with partners across the United States Responsible for communicating the vision and mission of World Help both on and off stage Ensured safety and welfare of the children during extensive travel Taught dance and instructed children throughout tour Presented information about child sponsorship and humanitarian aid needs during concerts Elementary Teacher , 08/2012 to 06/2016 Company Name – City , State Increased student interest and participation in the classroom by creating and implementing thought-provoking hands-on activities Bolstered student confidence and achievement through structured, data- driven remediation and enrichment lessons Collaborated with colleagues to ensure the most effective instruction, practice, and assessments were implemented to successfully meet the needs of various learners Established a behavior management system to foster a respectful classroom environment, reducing distractions and increasing learning time Fostered meaningful relationships with students and parents to build trust and collaboration to better meet individual goals Achieved 100% pass rate on Virginia Reading SOL test and 100% pass rate two years in a row on Virginia Math SOL test
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ADVOCATE
| 442 |
ACCOUNTANT Summary 15 Years of experience in Account receivable and Account payable field and other related accounting functions.
STRENGTHS:
. Detail oriented with ability to maintain high level of quality.
. Excellent written and verbal communication skills and able to prioritize.
. Able to identify, and define problem and take corrective measures.
. Trustworthy, ethical, hardworking, and meet deadlines.
. Ability to work effectively in team and independently.
. Flexible and adaptable, willingness to learn new skills, and accept new tasks.
. Ability to maintain confidentiality at all times. Articulate [Job Title] driven to succeed. Strategic planning and client relationship management expert. [job title] with more than [number] years of experience planning, developing and implementing [program or process] . Creative professional with extensive project experience from concept to development. Talents include [areas of expertise] . Analyst with extensive experience in [Fields] . Proficiencies include [Skill set 1] and [Skill set 2] . [Job Title] with background as [Job Title 1] and [Job Title 2] looking to join a growing entrepreneurial organization as part of the Executive team. Results-oriented, strategic sales professional with [Number] years in the [Industry] industry. Articulate [Job Title] driven to succeed. Strategic planning and client relationship management expert. [job title] with more than [number] years of experience planning, developing and implementing [program or process] . Creative professional with extensive project experience from concept to development. Talents include [areas of expertise] . Skills Results-oriented Results-oriented Operations management Client-focused Excel in [areas of expertise] Proficiency in [area] Experience Accountant Company Name － City , State Conducted analysis to address [issue] which led to [positive outcome] . Increased sales by 17% over a two-year period. Provided onsite training. Monitored multiple databases to keep track of all company inventory. Successfully led key projects which resulted in [positive outcome] . Checked the E-_mail every day and responded, written interaction with brokers, bank, treasury operations, and within the financial department. Documented receipt of data and checks received and documents and evaluates results and finalize utilizing the accounting system. Deposited all checks received in financial department to the bank on a daily basis, and maintained log for further verification and follow up. Handled all cash receipts, wire transfers ,and ACH, entered in accounting system, and distributed to accountants for cash applications. Prepared journal entries for foreign wire transfers and foreign cash receipts and send processes through treasury operations. Generated cash receipt journal on daily and monthly basis, and maintain files with supporting documentation in accordance with company policy and for auditing purpose. Investigated and cleared any outstanding accounts receivable through bank, treasury department for yearend closings in smoothly and timely manner. Communicated to brokers, bank, treasury operations and accountants for any discrepancies through phone, E-mail, and correspondence and rectified. Performed bank reconciliations monthly. Resolved and met any queries with in the financial department, and help to clear open cash receipts by providing receipt number and supporting documentation in a timely manner. Accounts Payable duties:. Handled and processed all accounts payable checks through treasury operations and mailed with supporting documentation on a daily basis. Recorded all accounts payable transactions, in accounting system and distributed to accountants for cash applications with in the financial department. Processed all outgoing wire transfers requested by accountants in a timely manner, through treasury operations and entered for cash applications. Generated cash disbursement journal on a daily and monthly basis, and file with supporting documents for future reference. Maintained a log for higher amounts which requires two signatures, and prepared spreadsheet and supporting documentation for further analysis of accounting manager. Developed and maintained relationship with bank, claims, accounting personnel's, treasury operations for the smooth handling of account receivables and payables. Take steps to make assigned job accurately and efficiently . Education and Training Associate Degree , Accounting National Education Center － City , State Accounting Bachelor of Science degree , Accounting University of Kerala India Accounting Skills accounting, accounting manager, accounting system, accounts payable, accounts receivable, auditing, bank reconciliations, cash receipts, documentation, E-mail, financial, mail, payables, personnel, processes, maintain files, spreadsheet, phone, treasury, written, yearend
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ACCOUNTANT
| 1,847 |
CHEF Summary Experienced catering chef skilled in preparing large volumes of food quickly and efficiently. Highly skilled in
international cuisine. Seeking a position at a restaurant where I can call it 'home' Experience Chef May 2009 to Current Company Name － City , State Manage daily kitchen operations including inventory, purchasing, and scheduling Ensure proper food handling methods are observed Assist kitchen staff in producing food for catering Systematically control food quality and costs Develop new menu items to enhance catering and retail food service revenue and productivity goals. Catering Chef Jun 2000 to May 2009 Company Name － City , State Effectively managed and produced food for catered events Enforced appropriate work-flow and quality controls for food quality Conducted daily inventory and ordering Assisted catering staff in setup and delivery Managed catering schedule and logistics. Line Cook Jan 1990 to Jun 2000 Company Name － City , State Set up and prep work for all food items. Prepared various daily lunch special items. Assisted in producing food for catered events. Conducted daily food inventory and ordering. Skills delivery, Detail oriented, English, inventory, Inventory Management, logistics, producing, purchasing, quality, retail, scheduling, Spanish, work-flow
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CHEF
| 1,364 |
INTERN Summary Motivated, responsible Personal Trainer with extensive training in fitness, nutrition and health education. Highlights CPR and First Aid certified Lifeguard training Fitness equipment operation Body Mass Index (BMI) knowledge Fitness assessments Customer-oriented Understanding of body fat tables and BMI Excellent sales skills Understanding of human anatomy AED certification Fitness equipment expertise Experience Intern 03/2013 to 10/2013 Company Name Develop or coordinate fitness and wellness programs or services. Supervise fitness or wellness workers, such as fitness instructors, recreation workers, nutritionists, and health educators. Conduct or facilitate training sessions or seminars for wellness and fitness staff. Develop fitness or wellness classes, such as yoga, aerobics, weightlifting, and aquatics, ensuring a diversity of class offerings. Maintain wellness- and fitness-related schedules, records, or reports. Manage or oversee fitness or recreation facilities, ensuring safe and clean facilities and equipment. Operate, and instruct others in, proper operation of fitness equipment, such as weight machines, exercise bicycles, benches, hand weights, and fitness assessment devices. Organize and oversee health screenings, such as flu, mammography, blood pressure, and cholesterol screenings. Teach fitness classes to improve strength, flexibility, cardiovascular conditioning, or general fitness of participants. Maintain or arrange for maintenance of fitness equipment or facilities. Track attendance, participation, or performance data related to wellness events. Observe participants and inform them of corrective measures necessary for skill improvement. Instruct participants in maintaining exertion levels to maximize benefits from exercise routines. Offer alternatives during classes to accommodate different levels of fitness. Plan routines, choose appropriate music, and choose different movements for each set of muscles, depending on participants' capabilities and limitations. Teach proper breathing techniques used during physical exertion. Evaluate individuals' abilities, needs, and physical conditions, and develop suitable training programs to meet any special requirements. Monitor participants' progress and adapt programs as needed. Explain and enforce safety rules and regulations governing sports, recreational activities, and the use of exercise equipment. Advise clients about proper clothing and shoes. Maintain fitness equipment. Teach and demonstrate use of gymnastic and training equipment such as trampolines and weights. Plan physical education programs to promote development of participants' physical attributes and social skills. Fitness Specialist 11/2012 to 10/2013 Company Name Manage or oversee fitness or recreation facilities, ensuring safe and clean facilities and equipment. Operate, and instruct others in, proper operation of fitness equipment, such as weight machines, exercise bicycles, benches, hand weights, and fitness assessment devices. Maintain or arrange for maintenance of fitness equipment or facilities. Sports Recreational Assistant 11/2012 to 10/2013 Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation. Officiate at sporting events, games, or competitions, to maintain standards of play and to ensure that game rules are observed. Judge performances in sporting competitions in order to award points, impose scoring penalties, and determine results. Inspect sporting equipment and/or examine participants in order to ensure compliance with event and safety regulations. Keep track of event times, including race times and elapsed time during game segments, starting or stopping play when necessary. Signal participants or other officials to make them aware of infractions or to otherwise regulate play or competition. Verify scoring calculations before competition winners are announced. Resolve claims of rule infractions or complaints by participants and assess any necessary penalties, according to regulations. Start races and competitions. Teach and explain the rules and regulations governing a specific sport. Verify credentials of participants in sporting events, and make other qualifying determinations such as starting order or handicap number. Confer with other sporting officials, coaches, players, and facility managers in order to provide information, coordinate activities, and discuss problems. Report to regulating organizations regarding sporting activities, complaints made, and actions taken or needed such as fines or other disciplinary actions. Compile scores and other athletic records. Direct participants to assigned areas such as starting blocks or penalty areas. Research and study players and teams in order to anticipate issues that might arise in future engagements. 02/2013 to 07/2013 Company Name Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems. Greet customers and ascertain what each customer wants or needs. Describe merchandise and explain use, operation, and care of merchandise to customers. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Compute sales prices, total purchases and receive and process cash or credit payment. Answer questions regarding the store and its merchandise. Prepare sales slips or sales contracts. Maintain records related to sales. Prepare merchandise for purchase or rental. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. Inventory stock and requisition new stock. Ticket, arrange and display merchandise to promote sales. Exchange merchandise for customers and accept returns. Clean shelves, counters, and tables. Help customers try on or fit merchandise. Estimate quantity and cost of merchandise required, such as paint or floor covering. Advise patients about treatments and foot care techniques necessary for prevention of future problems. Prepare inserts, heel pads, and lifts from casts of customers' feet. Measure customers for fit,and discuss with them the type of footwear to be made, recommending details such as leather quality. Education High School Diploma Jun 2008 JAY M. ROBINSON HIGH SCHOOL CONCORD NORTH CAROLINA UNITED STATES Weight Training , Physical Education, Competed in High School Basketball ( Varsity) , Competed in Track and Field Dec 2015 BELMONT ABBEY COLLEGE BELMONT NORTH CAROLINA UNITED STATES GPA: GPA: 3.5 GPA: 3.5 WORLD INSTRUCTOR TRAINING SCHOOL CHARLOTTE. NC UNITED STATES Jun 2013-Aug 2013
passed both the practical and written exam for a certified personal training certification Certifications Programming for Muscular Fitness: Machines Programming for Muscular Fitness: Free Weights Alternative Training Techniques; Flexibility Training CPR certified AED certified FIRST AID certified Skills benefits, billing, contracts, CPR certified, credit, clients, FIRST AID, Inventory, Exchange, packaging, paint, Programming, progress, quality, Record keeping, recording, Research, safety, sales, seminars, shipping, tables, telephone, training programs, type, written, Composition
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FITNESS
| 832 |
FINANCIAL ACCOUNTANT Professional Summary Client-focused Sales Representative with 8+ years of providing solutions to customers. Solid understanding of the [ systems and program areas]. Top producing sales professional and expert in the Solar industry. Dynamic communicator who consistently exceeds goals and company expectations. Regulatory Reporting Supervisor with 8 years experience. Areas of expertise include Accountng & Finance reporting skills. Skills USGAAP principles Cash flow analysis Accounting operations professional Oracle proficiency Hyperion Financial Management specialist Account reconciliation specialist MS Office Suite Budget analysis Experience with Regulatory filings FFIEC 031 & 041 Call Reports FRY9C Filings Fiscal budgeting Strong in MS Word and Excel Accounting procedures consultant Invoice and payment transactions Operations analysis Consolidations Finance and accounting Strong banking ethics Balance sheet expertise USGAAP principles Cash flow analysis Accounting operations professional Oracle proficiency Hyperion Financial Management specialist Account reconciliation specialist MS Office Suite Budget analysis Experience with Regulatory filings FFIEC 031 & 041 Call Reports FRY9C Filings Fiscal budgeting Strong in MS Word and Excel Accounting procedures consultant Invoice and payment transactions Operations analysis Strong verbal communication Self-motivated Budgeting and finance Team leadership Data management Consolidations
Finance and accounting
Strong banking ethics
Balance sheet expertise
Staff development
Risk management processes and analysisonflict resolution Project management Work History Financial Accountant , 11/2017
to 03/2018 Company Name – City ,
State Ensured communication of and compliance with accounting policies and procedures for AAA Northeast and Subsidiaries (Club) Analyzed financial information communicated from various departments and subsidiaries of the Club to Finance. Prepared monthly journal entries and accruals for the monthly close process. Provide and prepare monthly financial statements for executive management. Prepare monthly reconciliations and account analysis for senior management Prepared financial Information using Vlookup, Pivot Tables & updated financial schedules using Excel. Solar Energy Consultant , 05/2017
to Current Company Name – City ,
State Called on Residential and Commercial customers for their solar needs. Work with networking groups to build relationships to increase sales. Building sales by utilizing social media marketing, trade shows and other techniques to generate sales. Created self generated leads by going door to door in established neighborhoods using sales techniques acquired from training classes. Prospected, qualified and secured new business with small-to-medium sized clients using strategic selling skills. Solar Energy Consultant , 03/2014
to 05/2017 Company Name – City ,
State Managing Ambassador Program. Created a network of steady referral business. Educated customers in their homes on alternative clean energy solutions. Designed Solar Systems to determine weather or not the customer would be able to benefit from it. Business Analyst III , 04/2016
to 03/2017 Company Name – City ,
State Perform complex general accounting functions including preparation of account analysis and balance sheet reconciliation Perform ad hoc analysis with Lines of Business to ensure proper mapping lines up with all general ledger accounts on a monthly basis. Provide analysis to Lines of business entities to ensure all procedures are being met and maintained during the separation process. Efficiently and effectively participates in large complex projects across business units, product lines or business processes with focus on banking application systems interfacing into general ledger/reporting systems Possess a strong understanding of financial statement and accounting concepts including general ledger test environments, system processes and balance controls. Assures transaction flow diagrams and financial data mapping documents identify control points, mitigate risks and eliminate non-value added processes. Treasury Analyst , 07/2012
to 07/2015 Company Name – City ,
State Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations. Proposed and published metrics and KPIs to be incorporated into the monthly financials and scorecards. Collected and reported monthly expense variances and explanations. Performed periodic budgeting/modeling to project monthly cash requirements. Established operational objectives and work plans and delegated assignments to subordinate managers. Analyzed and researched reporting issues to improve accounting operations procedures. Modified a comprehensive financial reporting package to reflect growing organizational complexity. Prepared accurate financial statements at end of the quarter. Derivatives Middle Office Analyst , 02/2005
to 07/2012 Company Name – City ,
State Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations. Prepared accurate financial statements at end of the quarter. Prepared financial pages for presentation to senior management. Maintained [100]% accuracy in calculating discounts, interest and commissions. Facilitated successful internal and external audits through sound and thorough documentation. Posted receipts to appropriate general ledger accounts. Balanced monthly general ledger accounts to accurately record cost and month end accruals. Reconciled debit reports, margin reports and trade settlement reports to reach in-house goals and objectives. Used investment instruments in complex option hedging strategies and trading scenarios, including fixed income and equity securities. Enhanced the operational risk application to capture regulatory findings from agencies such as SEC and OCC. Consolidated financial data and materials for key leadership meetings. Complied with regulatory requirements, including the Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act. Maintained strict confidentiality of bank records and client information Maintained friendly and professional customer interactions. Regulatory Reporting Supervisor , 11/1997
to 02/2005 Company Name – City ,
State Trained new team members on applying due diligence procedures and regulatory mandates. Audited and documented all processes and procedures for the new accounts department. Wrote procedures for internal and external auditing purposes. Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act. Trained and directed 4 new hires during department orientations. Enhanced the operational risk application to capture regulatory findings from agencies such as SEC and OCC. Modified a comprehensive financial reporting package to reflect growing organizational complexity. Maintained integrity of general ledger, including the chart of accounts. Analyzed monthly balance sheet accounts for corporate reporting. Generated financial statements and facilitated account closing procedures each month. Analyzed and researched reporting issues to improve accounting operations procedures. Supervised and coordinated projects for external auditors and examiner evaluations. Articulated audit findings, risks and detailed recommendations to upper management. Reported internal control issues to management and supplied comprehensive recommendations to mitigate the associated risks. Education Bachelor of Science : Accounting ,
1993 Rhode Island College - City ,
State Accounting Skills Account reconciliation, Budget analysis, business processes, Cash flow analysis, due diligence, external auditing, external audits, Financial Management, financial reporting, financial statements, financial statements, general ledger, general ledger accounts, Hyperion, Oracle, Pivot Tables, sales, trade shows
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ACCOUNTANT
| 1,874 |
CONSTRUCTION MANAGER / PROJECT COORDINATOR / INSPECTOR Summary To demonstrate my architectural and construction management skills, which will help contribute to an
organization's success. Skills Paradox, Microsoft Office Suite Work History Company Name Company Name Experience 01/1995 to 01/2001 Construction Manager / Project Coordinator / Inspector Company Name － City , State Maintained management information system to provide data essential to planning and control of project
development. Scheduled, monitored and reported on the progress of approximately 90 assigned projects. Ensured adherence to time schedules and compliance with contracts requirements. Responded to all contractors' correspondence on behalf of the agency. Monitored the contractor' performance, quality and work progress. Ensured compliance with plans and specification for construction projects. Reviewed and identified any necessary changes to the contract based on field conditions. Provided technical guidance to the development staff. Maintained accurate records and subsequent authorization of payments. 02/1989 to 02/1994 Resident Engineer/Construction Proj Mgr Company Name － City , State Special Projects Unit Construction Manager
Supervised reconstruction/restoration of $8 million NYC recreational center. Managed approximately 15-20 jobs simultaneously. Coordinated and inspected contractor work daily. Conducted weekly site coordination meetings and monthly progress meetings. Coordinated contractor work between local utility companies and City agencies. Negotiated all change order work and authorized contractor payments. Managed interpretation of blueprints and specifications for project contracts. Established job specifications and established project goals and procedures. Ensured projects' compliance with applicable New York City rules and regulations. Evaluated and approved contractors' monthly payments. 01/1989 Architectural Assistant Company Name － City , State Prepared construction documents and presentation drawings to support on-going projects. Supported all aspects of client service. 01/1988 General Office Assistance / Drafter Company Name － City , State Assisted in development of bids and proposals presentations for clients' review. Prepared construction documents to support on-going projects. Education and Training May 2016 Masters : Historic Preservation Pratt Institute Historic Preservation Bachelor of Science : Architecture City College of New York - School of Architecture Architecture Asbestos Supervisor Certificate
Lead Inspector Certificate ATI - Asbestos & Lead Training Institute － City , State Institute of Design － City , State Perspective and Rendering Certificate
International Design Seminar, Poltechnico of Milan, Italy
Certificate Mechanics Institute － City , State Activities and Honors Professional Women in Construction (PWC) Languages Bi-lingual in Spanish and English. Skills ADA, agency, blueprints, Bi, Construction Manager, contracts, client, clients, Excellent customer service, Fluent in English, English, Inspector, interpretation, meetings, Microsoft Office Suite, management information system, Paradox, presentations, progress, project
development, project management, proposals, quality, Rendering, Spanish, specification, Supervisor, Team player, verbal communication skills, written
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CONSTRUCTION
| 1,997 |
PROGRAM DIRECTOR / OFFICE MANAGER Summary Highly personable, tech savvy Professional with 9 plus years of experience in administrative and customer service roles including 5 years of non-profit experience. Demonstrated ability to develop and maintain relationships through dependability and exceptional service leading to increased repeat and referral business and support. Effectively communicates with the Executive & Advisory Board of Directors with the constant ongoing of daily operation. Job responsibilities include facili- tating monthly support group meetings, training volunteers for educational awareness programs within the community, maintaining donor data with use of Sage Fundraising 50 donor software, mailings of thank you letters and fliers to donors, creating marketing materials and social media postings, and maintaining website and calendar updates. Additional qualifications include use of Highlights crosoft Word, Excel, Outlook, PowerPoint, Access, Publisher, Adobe Pro, Operating Systems
Windows XP, Vista and Mac, Skype, Facebook, YouTube, Twitter & LogMeIn Remote. Experience Program Director / Office Manager March 2009 to Current Company Name － City , State Serve as director for a not-for-profit corporation tending to the needs of survivors diag- nosed with all forms of Gynecological cancers & their caregivers. Raising awareness, fundraising, and hosting local lunch and learns and community events. Implemented a program with third year medical students at U of L & U of K called "Sur- vivors Teaching Students." Partnered with the James Graham Cancer Center & Norton Hospital in the design of a new High Risk Screening Clinic for Ovarian Cancer. Facilitate monthly support group meetings to GYN Cancer Survivors and their Cargiv- er's. Handle all of the day to day operations in keeping a Non-Profit Organization healthy and thriving. Maintain donor mailing lists and send out thank you letters and fliers for upcoming events. Maintain website and calendar updates. Create marketing materials and social media postings. Maintain donor data with use of Sage Fundraising 50 donor software and Virtual Termi- nal and Merchant Solutions software. Personal Assistant to Director of Aviation Company Name － City , State Assisted in all day-to-day needs of the Director. Made travel arrangements, organized office space, and hosted meetings for clients to review veneer products. Assisted in the Interior design and implementation of high end Private Jets: Personally designed Oprah Winfrey's & Cirque Du Soleil's RJ, UPS, Fed Ex, Gulfstream and Bom- dardiers corporate company jets. Guest Services Representative Company Name － City , State Flight Attendant Company Name － City , State Collaborated with Customer Care / In-Flight Managers to create strategic plans to en- hance customer satisfaction. Provided employees with tools to maintain and increase service levels to both internal and external customers. Increased employee knowledge by assisting with development and implementation of product-awareness program. Served as In-Flight Training Instructor. Emergency Safety (First Aide, CPR & Automated External Defibrillator) · Emergency Procedures · Crew Resource Management to Line Holding Pilots & Flight Attendants · Security · Serving · Customer Service · Aircraft Specifics · I.O.E. Qualified. Education Bachelor of Arts : Psychology Social Sciences The University of Louisville － City , State Psychology Social Sciences High School Diploma Presentation Academy － City , State Interests Enjoy playing Tennis, Skiing, Flying and Photography. Psi Chi Member: The National Honor So- ciety of Psychology - Secretary/Treasurer. The Louisville Science Center; Twinbrook Nursing Home, The Home of the Innocence; Meredith Dunn Day Care Center and Retreat Leader, Deaf Adult/Youth Community events, Mini Deaf Olympics, The Junior League of Louisville & Ovarian Awareness of Kentucky Advisory Board member. Skills Adobe, CPR, clients, customer satisfaction, Customer Service, Customer Care, forms, Fundraising, Instructor, Interior design, letters, Mac, Director, marketing materials, meetings, Access, Excel, office, Outlook, PowerPoint, Publisher, Windows XP, Word, Norton, Operating Systems, Profit, QuickBooks, Safety, Sage, strategic plans, Teaching, travel arrangements, Vista, website Additional Information HOBBIES AND VOLUNTEER SERVICES Enjoy playing Tennis, Skiing, Flying and Photography. Psi Chi Member: The National Honor So- ciety of Psychology - Secretary/Treasurer. The Louisville Science Center; Twinbrook Nursing Home, The Home of the Innocence; Meredith Dunn Day Care Center and Retreat Leader, Deaf Adult/Youth Community events, Mini Deaf Olympics, The Junior League of Louisville & Ovarian Awareness of Kentucky Advisory Board member.
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AVIATION
| 2,482 |
HR BUSINESS PARTNER II Summary To obtain a position in the Human Resources field where I can utilize proven people-oriented skills to develop and promote a positive work environment. This position would leverage my professional experiences and job knowledge to enable me to make an immediate contribution to the organization; while providing me with a challenging work environment that will allow me to continue to learn and grow. Core Competencies Human Capital Planning Employee Engagement Change Leadership Project Management Hiring and retention Training and development Performance management strategies Experience 12/2002 - Current Company Name － City , State HR Business Partner II Experienced HR professional with successful career in banking, operation/procedural development, and administration. Excel at interfacing with employees at all levels to ensure organizational goals are attained. I support the South Florida Retail LOB (Approx 330 Employees). Possess excellent communication, analytical, and organizational skills. Support the following functions within the Retail line of business; Employee Engagement analysis and delivery (this including focus groups and listening sessions), Talent Review, organizational design, Performance and talent management cycles, and partner with learning to coordination professional skills based training registration and annual compliance training adherence, Support Market Manager and Regional Managers on all HC initiatives (Recruiting, Training, Performance, Development, Engagement, Retention). Excel within fast paced environments where indirect leaderships skills are the keys to success. An effective project manager with the skills necessary to direct, train and motivate teams to their fullest potential. Deposition Simplification OCM Core Team - HR Project Lead Change Leadership Series HR Total Rewards Ambassador work stream. 09/1992 - 10/2002 Company Name － City , State Management Driving record-high sales, propelling store to improve in ranking from the time assigned to a designated store. Reducing turnover and benchmarking improvement in staff retention by way of employee development and morale-building programs. Elevating store's guest-satisfaction scores by way of swift resolution of customer issues and a strong commitment to superior customer service on all staff levels. Excel within highly competitive environments where leaderships skills are the keys to success. Growing sales and customer base while reducing overall expense to effectively manage profit margin on store's P&L. Positions held/Job Duties Overall Store Operations. Marketing, Administration, Customer Service, Human Resources, Marketing. Regional HR Specialist Talent Acquisition Consultant: Mortgage Fulfillment, Consumer Collections. Grand Rapids Leadership Program Repossession Supervisor - Consumer Collections(Staff size 18)/ Foreclosure Supervisor - Consumer Collections (Staff size 10 Training Facilitator - Consumer Collections New Hire training (Class size 6-12) Inbound/Outbound Collections. Education 1995 Kalamazoo & GRCC Community College University of Phoenix BSBM : Business Management Business Management Interests Project SEARCH 5/3 Bank Donations Committee Chair 2010, 2011, Auction to Benefit Project SEARCH planning committee Teach a Child to Save Classroom Initiative United Way Donations Captain, Day of Caring Volunteer, Contributor. Kids Food Basket Volunteer Habitat for Humanity Volunteer 5/3 River Bank Run Runner Safety Volunteer 2002 - Present Additional Information Employee Engagement I am very passionate about employee engagement and working with teams to utilize the skill sets and assets that each team member has to offer. Skills Administrative Assistant, attention to detail, banking, benchmarking, Clerical, excellent communication, competitive, Consultant, Customer Service, delivery, Driving, fast, focus, Human Resources, HR, Leadership, listening, Director, Market, Marketing, Microsoft Access, Microsoft Excel, Excel, Microsoft Office, Microsoft PowerPoint, SharePoint, Microsoft Word, nursing, organizational design, organizational skills, organizational, Perioperative, profit, Project Lead, Recording, Recruiting, Retail, sales, Scheduling, Supervisor, swift, employee development Additional Information Corporate Citizenship/Certifications Awards Horizon Award Recipient, ROCKS Award Recipient Six Sigma Yellow Belt Trained 2010 Project SEARCH Project SEARCH 5/3 Bank Donations Committee Chair 2010, 2011, Auction to Benefit Project SEARCH planning committee Teach a Child to Save Classroom Initiative United Way Donations Captain, Day of Caring Volunteer, Contributor. Kids Food Basket Volunteer Habitat for Humanity Volunteer 5/3 River Bank Run Runner Safety Volunteer 2002 - Present Additional Information Employee Engagement I am very passionate about employee engagement and working with teams to utilize the skill sets and assets that each team member has to offer.
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HR
| 86 |
RADIOLOGICAL CONTROL TECHNICIAN Professional Summary Dynamic college student with over 3 years of nuclear experience working as a qualified radiological control technician working in the radiological control department in a variety of areas including limited facility decommissioning, and aircraft carrier Refueling on the CVN-72. Highly enthusiastic, self- motivating and resourceful professional. Summary of Skills 40- Hour Current OSHA 29 CFR 1910.120 Hazardous Waste Quick learner Adept multi-tasker Category 3 mixed waste worker training Life Harness Qualified U.S. Navy Article 108, Radiological Control Technician Qualification Self- disciplined Team Player Respirator Qualified Microsoft Word, Excel, PowerPoint Self- disciplined Team player Self- disciplined Team player Experience Company Name City , State Radiological Control Technician 01/2016 to Current Provide radiological controls oversight of the deconstruction and remediation activities Perform daily monitoring of radiological work, radiological surveying, environment sampling and evaluation, and aiding in the preparation of documents that support the transfer of materials and equipment for disposal or release Provide radiological oversight and leadership for all crew personnel to ensure the highest radiological standards are kept. DOE L Clearence Company Name City , State Radiological Control Technician 04/2012 to 10/2015 Provided work coverage and oversight for maintenance, operational and routine work that involved radioactive material Provided monitoring for radiation, contamination and airborne radioactivity in the work place Position responsibilities included: Performing required radiological surveys for free release of material per Article 701 of NAVSEA 389-0288 Performed surveys for contamination and radiation control, airborne radioactivity control and surveys to categorize waste for shipment Ensured ALARA principles are followed during work and respond to radiological emergencies as required, survey waste material, excess materials, vehicles, areas and other materials Maintained proficiency and qualifications through completion of work, self-study and training activities. Obtained a confidential clearance. Company Name City , State Aviation Ordnancemen Professionally and thoroughly trained in the areas of explosive, ordnance handling, and blasters maintained troubleshooting and repair on all weapons elevators onboard Specialized in servicing, inspecting and handling of all types of weapons and ammunition carried on Navy aircraft Duties performed included in-flight functions such as operating tactical weapons and communication equipment; performing in-flight maintenance of aircraft electrical and mechanical gear Expert in tactical and technical guidance. Obtained a secret clearance Education NUCLEAR ENGINEERING TECHNOLOGY 2016 Thomas Edison , City , State , USA Recipient of Thomas Edison State University Military Scholarship Coursework in Engineering
Continuing education in Nuclear Energy Engineering Technology Nuclear Energy Engineering Technology NUCLEAR ENERGY ENGINEERING TECHNOLOGY 2017 Thomas Edison State , City , State , USA Languages Bilingual, fluent in Spanish and English CERTIFICATIONS 108 Qualified ( Radiological Control Technician Certification) DOE Core Card
Aviation Ordnancemen Certification
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AVIATION
| 2,424 |
MARKETER / ADMINISTRATOR Professional Summary Administrative, Healthcare & Pharmaceutical Sales
Dedicated and motivated professional with a strong background in Medical, Pharmaceutical & Dental Sales and New Business Development. Years of successful experience consulting and training on multifaceted projects, developing and implementing effective promotional techniques, and facilitating profitable relationships with a wide range of clients and key business partners. Called on various clinical representatives in the areas of cardiovascular, endocrinology, respiratory care, internal medicine, emergency services, primary care, hospitals, and pharmacies. Consistently recognized for outstanding contributions to the bottom line and solid reputation for surpassing specified sales and revenue objectives. Commended for organization, perseverance, efficiency, and priority management skills. Computer savvy and familiar with many modern systems and applications including Windows, MS Office Suite, and SalesForce.com.
Areas of Strength
Consultative Selling * Account Management * Business Development * Customer Relations * Client Retention * Training & Team Building * Networking & Prospecting * Clinical Administration * Strategic Planning * Territory Management Director of Marketing * Process Improvement *Office Management* Revenue Generation* Core Qualifications Account Management Creative Problem Solving Territory Sales Experience Leadership training Mentoring Customer Focused Experience Company Name January 2014 to July 2014 Marketer / Administrator City , State MANAGED ALL INTERNAL OFFICE EMPLOYEES; PAYROLL AND THEN SPENT 80%OF MY DAY AS DIRECTOR OF MARKETING. ANSWERED TO PRESIDENT OF COMPANY. CALLED ON CARDIOLOGISTS, NEUROLOGISTS, PAIN MANAGEMENT, DENTAL, WEIGHT LOSS CLINICS, PCP'S, INTERNAL MEDICINE, PSYCHIATRISTS ETC. Transferred with my husbands job from Kansas to Texas and then had to deal with some family issues that kept me from looking for work til 8/15/13 so had been actively looking for only 2 months. Company Name January 2009 to October 2012 Executive Dental Oral Healthcare Representative City , State Effectively promoted a full line of dental healthcare products including Sensodyne paste, Sensodyne Isoactive for Dentin Hypersensitivity, ProNamel for Acid Erosion Protection (Adults & Children), Aquafresh Enamelock, Aquafresh Isoactive, and Biotene for Xerostomia. Successfully sold to physicians, hygienists, and other practitioners while consistently increasing regional market share, boosting revenues, and meeting organizational goals.Trained at the dental and hygiene schools. Championed and established the first Sales Council Leadership Team for Oral Healthcare division Ranked #2 in the country for facilitating the most Telecons for practitioners within the first year out of 150 reps Selected to train and mentor new sales and business development associates in the department Presented with the "Empowerment Spirit Award" in 2010 for new ideas to generate revenue as well as the "Silver Spirit Award for my hard work" in 2011 Met or exceeded 100% of daily quota for physician calls and increased market share by15%. Company Name January 2003 to January 2009 Executive Therapeutic Specialty Pharmaceutical Sales Representative City , State Interacted extensively with physicians and healthcare professionals to promote diabetes, cardiovascular, high cholesterol, and respiratory pharmaceuticals (Avandia/Avandamet, Avandaryl, Coreg CR, Lovaza, and Ventolin HFA). Constantly met specified sales quotas and increased market share from .7% to 14.6% within the first 6 months. Ranked #2 in the region for overall sales and within the Top 10 out of 500 for cardiovascular products. Recognized as "Diamond Tier Winner" in 2004 in region and "Ruby Tier Winner" in region 2005 and 2006,Bronze spirit award 100% goal achievement in 2004. Presented with the "Geo Team Award"in region and "Top 10 Sales Rep" award for the region in 2007. Company Name January 2001 to January 2002 Radiology Product Specialist City , State Performed an array of managerial and administrative duties in support of daily departmental operations. Asked to initiate the first ever employee retention and client satisfaction program at Cerner. Communicated effectively with various clientele, helped resolve an array of issues, and increased customer satisfaction by 70%. Met or exceeded 100% of daily and monthly quotas set by management. Ranked #5 in the company (out of 300) within the first 6 months of employment. Education AVILA UNIVERSITY St. Joseph Healthcare Center 2001 Bachelor of Science (BS) : Radiologic Technology Biology City , State , United States GPA: GPA: 3.5 Radiologic Technology Biology GPA: 3.5 Interests AART License (2001) * Member, American Registered Radiologic Technologists
Charitable Volunteer Coordinator, Radiologic Science Club Skills Biotechnology and Pharmaceutical Sales, Administrative, Award Winner sales professional Additional Information CERTIFICATIONS & AFFILIATIONS AART License (2001) * Member, American Registered Radiologic Technologists Charitable Volunteer Coordinator, Radiologic Science Club
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HEALTHCARE
| 777 |
FINANCE Professional Summary A versatile, highly motivated, adaptable, and responsible accounting graduate. Possessing highly analytical skill and ability to manage and complete projects to the highest standards. Now wish to transition solid background in accounting and finance towards business and property consultancy, which is a challenging position that will enable me to capitalise my own knowledge and work experience. Skills Superior time management Customer relations Self-motivated professional Excellent communication skills Strong interpersonal skills Multilingual in English and Indonesian Languange Proficient in Ms. Office
Critical thinking Attention to detail Creative thinker Excellent managerial techniques
Work History Finance , 07/2013 to Current Company Name – City , State Proposed and achieved cost savings by reducing expenses on the company. Forecasted operating costs for scheduled projects by strategizing with other departments. Analyzed budgets, financial reports and projections for accurate reporting of financial standing. Worked with management at the project level to ensure expense plans are achieved. Worked with managers to develop annual expense plan goals. Collected and reported monthly expense variances and explanations. Performed periodic budgeting/modeling to project monthly cash requirements. Calculated commissions for sales stores. Responsible for petty cash and bank transactions. Junior Auditor , 02/2012 to 06/2012 Company Name – City , State Analyzed and reviewed cost reports and communicated final results to clients. Reported internal control issues to management and supplied comprehensive recommendations to mitigate the associated risks. Gathered data for internal audits through interviews, financial research and downloads. Articulated audit findings, risks and detailed recommendations to upper management. Met with clients to identify and assess business controls, risks, process gaps and work flow inefficiencies. Education S.E : Accounting , 2013 Kwik Kian Gie School of Business - City , State High School Diploma : 2008 Don Bosco 2 Senior High School - City , State Certifications Instansi / Perusahaan : Wall Street Institute Posisi : SPO ( Sales Promotion Officer) / SPG Penghasilan Terakhir : Job Deskripsi : Menawarkan kursus inggris 2. Tahun : 2012 Instansi / Perusahaan : KAP A.K Rahman Posisi : Junior Auditor (Magang) Penghasilan Terakhir : - Job Deskripsi : Membantu membuat dan memeriksa laporan keuangan klien 3. Tahun : 2013 - Sekarang Instansi / Perusahaan : PT. Mitra Manunggal Mahardika Posisi : Finance Penghasilan Terakhir : Rp 4.500.000 Skills c, English, Finance, Access, Excel, Word, Promotion, Sales Additional Information Jenis Kelamin / Gender : Perempuan Tanggal dan Tempat Kelahiran/ Date and place of Birth : Jakarta, 24 Desember 1989 Status Marital / Marital Status : Belum Menikah Warga Negara / Nationality : WNI Agama / Religion : Katolik Tinggi dan Berat Badan/ : 161cm/56kg Height and Weight Hobi/Hobby : Boxing, Yoga, Jogging, Travelling Preferensi Pekerjaan / Job Preference Bidang Pekerjaan yang diminati : -Akuntansi/Finance/Auditor/Marketing Career Interest -Available position Riwayat Pendidikan dan Pelatihan /Educational and Professional Qualification Jenjang Pendidikan
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FINANCE
| 1,475 |
HR SPECIALIST Summary Results-driven professional with comprehensive experience in human resources, customer service, and financial services; strengths include problem-solving, strategic thinking and creativity; known as a self-motivated individual with the ability to work well with others in fast-paced environments with outstanding communication skills. Highlights Recruiting Employee relations Personnel records maintenance New hire orientation Exceptional interpersonal skills Workday proficient Accomplishments dlodldl Experience HR SPECIALIST Jul 2013 to Current Company Name － City , State Support the HR Operations Service Delivery model by serving as a primary contact for escalated issues related to Human Resource Services (e.g., employee benefits, recruiting, on-boarding, relocation, leaves of absence, workforce administration, etc). Actively listen, interpret and articulate the needs of the customer (employees, Human Resources team members and management) to ensure timely research and resolution of escalated issues. Monitor and maintain case management / ticketing queues to ensure cases are assigned and resolved within stated service levels, as well as to ensure accurate documentation of case status and issue resolution. Seek guidance on more complex issues from senior team members and/or internal/external partners as needed, as well as follow established approval processes for all issues requiring resolution outside the standard. Provide support to Sr. HR Analysts, HR Analysts and management with special projects as required. Work with human resources support center to monitor and maintain the highest level of quality service and employee satisfaction. Handle sensitive employee data with the utmost of discretion. Preparation and review of specific reports, as well as coordinate and assist in the uploading of mass data changes as needed. Maintain library of process documents (SOPs, Job Aids, etc.) to ensure accuracy, efficiency and version control. Partner with service delivery team members to review and recommend process improvements and enhancements. Maintain employee records through imaging and indexing documents appropriately. Assist with invoice reconciliation and processing, document preparation review and other similar administrative duties as assigned. STAFFING SPECIALIST Jun 2008 to Jun 2013 Company Name － City , State On-site point of contact for Co-op/Intern program Completed applicant tracking in Hire systems Responsible for on-boarding of co-ops/interns-payroll/creation of Identity Manager accounts/badging Facilitated New Hire Orientation Processed various workflow forms as needed Interfaced with co-op/interns, managers and contractors when appropriate Conducted exit interviews with co-ops; terminate them from the system Other duties as assigned. Conducted new employee orientation to foster positive attitude toward organizational objectives. STAFFING COORDINATOR Aug 2007 to Apr 2008 Company Name － City , State Responded to associate benefit questions; researched and resolved Assisted with coordinating and conducting HR-related training and other workshops Maintained current knowledge of HR practices, laws, and regulations Addressed/escalated customer issues and concerns-payroll/benefits/badging Assisted Staffing Specialists with Benefit refunds, Workers Compensation, Jury Duty, STD/LTD form preparation Interfaced with candidates, managers and associates when appropriate Produced daily staffing team reports Facilitated New Employee Orientation Conducted phone-screens over the phone with applicants Conducted interviews with applicants Special projects as assigned. RECRUITING COORDINATOR Sep 2004 to Aug 2007 Company Name － City , State Conducted phone interviews with applicants. Developed and enhanced effective relationships with colleges and universities, job fair groups, business associations, advertising and recruitment agencies, and other key resources for sourcing candidates to fill internal positions. Teamed with business line managers to identify, recommend, and interview the most qualified candidates. Functioned as a liaison between assigned business line(s) and human resources to capitalize on company-wide recruitment initiatives, events, opportunities, and practices. Represented U.S. Bancorp in the community; proactively sought opportunities to source candidates. Performed many duties involving employee communications, such as pre-employment screening, responded to routine questions regarding human resources' policies and procedures, identified potential issues, etc. Maintained and distributed current employee information. Answered questions from employees regarding personnel issues. Instructed and assisted employees in the completion of forms. Delivered New Employee Orientation training. Recruited and interviewed 25 applicants per week Conducted new employee orientation to foster positive attitude toward organizational objectives.. CUSTOMER SERVICE REPRESENTATIVE Feb 2001 to Apr 2004 Company Name － City , State Answered inbound calls for 401(k) customers. Placed outbound calls as a follow-up to customer concerns pertaining to their 401(k) plans. Processed numerous transactions on 401(k) customers' accounts, i.e. loans, withdrawals, exchanges. Investigated pending issues on 401(k) customers' accounts, i.e. address changes, changes in employment status. TRUSTEE BOARD MEMBER Sep 2014 to Dec 2015 Company Name － City , State Appointed by the church's pastor to the board to assist with making decisions for the church. Served as financial secretary, processing payroll checks for those on church payroll. Assisted with analyzing and amending the church's budget as necessary. Conducted quarterly business meetings with other board members providing financial update of the church to the members. Education Masters , Public Administration May 2006 Northern Kentucky University － City , State Public Administration Bachelor of Arts , English Writing May 2002 Northern Kentucky University － City , State English Writing Affiliations doldldld Skills articulate, benefits, case management, employee communications, Human Resources, payroll, processing payroll, personnel, policies, processes, quality, recruiting, research, Staffing, phone, workflow
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HR
| 54 |
ACCOUNTANT Summary Innovative Accountant proficient in extracting financial data from various reporting systems and suggesting key operational changes. Skills Budget forecasting expertise Analytical reasoning Account reconciliation expert Strong organizational skills General ledger accounting Expert in customer relations Flexible team player Advanced computer proficiency (PC and Mac) Experience 04/2016 to Current Accountant Company Name － City , State Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software. Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions. Worked with management to document and offset unusual expense variances in their respective areas. Assisted the CFO with the production of the monthly financials, management reports and board packages. Coded the general ledger and processed vendor invoice payments. Researched and resolved billing and invoice problems. 04/2010 to 04/2016 Accounting Clerk Company Name － City , State Assisted in the creation of vendor contracts for outside vendors. Revised and streamlined inefficient work procedures with automation software. Reduced time and costs and increased efficiency by introducing new accounting procedures. Suggested process improvements to secure prompt and regular receipts for the organization. Coded the general ledger and processed vendor invoice payments. Executed accounts receivable reporting enhancements and reconciliation procedures. Managed accounting operations, accounting close, account reporting and reconciliations. 04/2006 to Current Church Administrator Company Name － City , State Plans and implements appropriate $140,000 annual budget (average) and accounting systems. Balance checking account and investment accounts and submit reconciliation monthly for Pastor's review and approval. Developed and implemented a Microsoft Excel Financial Database system for streamlining all financial and charitable contributions record system for the Church; prepares annual contribution statements, year-end financial reports, financial information for committees and the Church as needed or requested. Attend to banking operations for deposit (cash handling $2,000 or more on weekly basis), check writing and Business Banking Online. Maintains the Church's Policies and Procedures Manual; administers payroll for Church employees on a semi-monthly basis and all related payroll functions. Maintains a church membership database for over 100 members which is keep confidential. Monitors and maintains inventory of Church's property and equipment making repairs and/or replacement as necessary. Being thoroughly familiar and abreast with the latest computer software used and might benefit the church. Education and Training January 2014 Master's : Business Administration Troy University － City , State Business Administration December 2009 BBA : Accounting Management Columbus State University － City , State Accounting Management Skills Account reconciliations, Accounting, Accountant, accounting systems, accounting system, Accounts payable, Adobe Acrobat, agency, Balance, banking, Budget analysis, budget, bi, cash handling, clerical, contracts, cost accounting, Database, fax, FDS, Finance, Financial, Financial analysis, financial management, financial operations, financial reports, financial statements, fiscal management, forecasting, functional, fund accounting, funds, General Ledger, Government, grants, Innovation, maintains inventory, inventory, leadership skills, Macintosh, Mainframe, managerial, managerial accounting, Access, Microsoft Access, Microsoft Excel, Excel, Microsoft Office software, Office, Outlook, PowerPoint, Publisher, Windows, Word, Monitors, newsletter, Payroll, IBM-PC, copier, Policies, processes, profit, Program Development, proposals, QuickBooks, reconciling, record keeping, repairs, reporting, scanner, technical support, phone, time management, type, written, annual reports, year-end
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ACCOUNTANT
| 1,850 |
MEDIA SPECIALIST II Professional Summary I want to continue to embark on a progressive career path, building successful public relations and communications programs and have continued success in implementing media relations plans designed to expand market awareness. I develop communications strategies that build key relationships with stakeholders and constituents and create innovative initiatives, that foster and create strategic partnerships and alliances. Core Qualifications Organization Image Control Public Relation Initiatives Information Dissemination Social Media Management Media Production (Adobe) Communications Experience 05/2014 to Current Media Specialist II Company Name － City , State As Media Specialists II I develop and implement public information programs to inform the citizenry of activities, programs, services, and objectives of the San Bernardino Probation Department. I maintain and develop content for the department's website and assist with media requests. I also develop and implement electronic and social media policy and practice. This position requires that I create and prepare media for public presentations, and evaluate the effectiveness and coverage of public information activities and outreach. I design, coordinate and direct promotional projects; and serve as the department's lead photographer and videographer. 01/2008 to 07/2015 Owner/Operator Company Name － City , State (officialnxp.com) is a freelance marketing and media production firm. I coordinate a group of independent freelance production professionals to provide television production, marketing materials, event coordination and web media modules. As owner my main duties include marketing research, message customization, and media production. Under this company I also freelance as a camera tech for ESPN and Fox Sports South. 01/2008 to 01/2010 Assistant Program Director Company Name － City , State As assistant program director I coordinate all the local public access channel programming. This includes scheduling programs to run, writing and producing original programming, marketing the channel to the citizens of Pitt County and soliciting and organizing local producers in the creation of programming. 01/2002 to 01/2008 Public Information Officer Company Name － City , State As Public Information Officer (PIO) I served as a communications liaison between the media, county staff, Government officials and citizens in order to facilitate the timely dissemination of information about programs, services, and activities. The office was also responsible for maintaining and operating the local PEG Access Channel Pitt-TV. As PIO I was responsible for creating, editing and scheduling all programming for the Governmental and Education portions of the channel. The office coordinates press coverage for all major functions of the County and managed special event planning. Public Information produced County publications for staff and the community including videos, newsletters, brochures, a calendar of events, and an annual report. I also served as content manager of www.pittcountync.com. I managed the administrative functions of the office, which included the administration of a $200,000 annual budget. 01/2001 to 01/2002 Communications Specialist Company Name － City , State Increased visibility of County services by developing and producing video, radio, and web programming that enhanced the vehicles by which information was disseminated. Coordinated the redesign of the County web site. I developed an internship program for college students that focused on media development within the communications field. Created the first interactive employee electronic newsletter. 01/1999 to 01/2001 Associate Producer / Videographer Company Name － City , State I organized story schedule for 6 p.m. and 11 p.m. newscasts and write story scripts for newscasts and website. I also produced video for special projects and promotions. Education 1999 Bachelor of Science (BS) : Mass Communications Marketing/Public Relations East Carolina University － City , State Mass Communications Marketing/Public Relations 1997 Associate of Art and Science (AAS) : Pre-Liberal Arts Computer Science Pitt Community College － City , State Pre-Liberal Arts Computer Science Professional Affiliations Capio (California Public Information Officers) Interests My interest and activities are grounded within the creation of audio and visual arts, such as photography, videography, and graphic arts. Additional Information Interests
My interest and activities are grounded within the creation of audio and visual arts, such as photography, videography, and graphic arts. Skills Administrative Management functions, Website Management, Image Control, Governmental Relations, Public Information, Media Production, Marketing, Publication Design, event planning, Cable Television Franchise Coordinator
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DIGITAL-MEDIA
| 1,287 |
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