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Alpaca69B

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reviews_appstore_instagram_absa3

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It's a meme app with spam

As of April 18, app keeps crashing when loading stories, ------, I remember when people posted quality content on Instagram. Then came the age of the selfies, and now it's the memes. That's all I see on the explore page. Not a fan. I'd like a filter so I can choose quality posts. I also get at least 5 request a day for followers from accounts that display pornography or are lewd in other aspects. How about adding a filter as to what can be posted in the bio section? If keywords are caught, the account can't be created. I put my account on private just so I don't have these types of followers. I'm not a prude but I have an image to keep and don't want these types of followers. There's also a high rate of stealing others pictures. I would love if there was a feature that automatically added a watermark (or logo) somewhere on the post with the account name so if anyone steals it, there is evidence where it came from (See the app: VOUN as they do a signature option). I hate that the posts are out of order now. It makes no sense. If I wanted to see someone's specific post, I'll go to their account. I don't need them to appear on the top because they posted something once or twice that I liked. Now I miss half of the posts. I even stopped liking posts so posts don't appear out of order.

Content, Features, Features, Privacy, Security, UI/UX

Content, Content Filter, Spam Filter, Harassment, Content Theft, Post Feed

negative, positive, positive, negative, negative, negative

Content - Quality - Negative, Content - Memes - Negative, Content - Spam - Negative, Content - Pornography - Negative, Content - Nudity - Negative, Feature - Filter - Positive, Feature - Watermark - Positive, Feature - Out of order - Negative

### USER:It's a meme app with spam, As of April 18, app keeps crashing when loading stories, ------, I remember when people posted quality content on Instagram. Then came the age of the selfies, and now it's the memes. That's all I see on the explore page. Not a fan. I'd like a filter so I can choose quality posts. I also get at least 5 request a day for followers from accounts that display pornography or are lewd in other aspects. How about adding a filter as to what can be posted in the bio section? If keywords are caught, the account can't be created. I put my account on private just so I don't have these types of followers. I'm not a prude but I have an image to keep and don't want these types of followers. There's also a high rate of stealing others pictures. I would love if there was a feature that automatically added a watermark (or logo) somewhere on the post with the account name so if anyone steals it, there is evidence where it came from (See the app: VOUN as they do a signature option). I hate that the posts are out of order now. It makes no sense. If I wanted to see someone's specific post, I'll go to their account. I don't need them to appear on the top because they posted something once or twice that I liked. Now I miss half of the posts. I even stopped liking posts so posts don't appear out of order. ### ASSISTANT: Content - Quality - Negative, Content - Memes - Negative, Content - Spam - Negative, Content - Pornography - Negative, Content - Nudity - Negative, Feature - Filter - Positive, Feature - Watermark - Positive, Feature - Out of order - Negative )))

### Review: title: It's a meme app with spam, content: As of April 18, app keeps crashing when loading stories, ------, I remember when people posted quality content on Instagram. Then came the age of the selfies, and now it's the memes. That's all I see on the explore page. Not a fan. I'd like a filter so I can choose quality posts. I also get at least 5 request a day for followers from accounts that display pornography or are lewd in other aspects. How about adding a filter as to what can be posted in the bio section? If keywords are caught, the account can't be created. I put my account on private just so I don't have these types of followers. I'm not a prude but I have an image to keep and don't want these types of followers. There's also a high rate of stealing others pictures. I would love if there was a feature that automatically added a watermark (or logo) somewhere on the post with the account name so if anyone steals it, there is evidence where it came from (See the app: VOUN as they do a signature option). I hate that the posts are out of order now. It makes no sense. If I wanted to see someone's specific post, I'll go to their account. I don't need them to appear on the top because they posted something once or twice that I liked. Now I miss half of the posts. I even stopped liking posts so posts don't appear out of order. ### Analysis: categories: Content, Features, Features, Privacy, Security, UI/UX, aspects: Content, Content Filter, Spam Filter, Harassment, Content Theft, Post Feed, sentiments: negative, positive, positive, negative, negative, negative )))

### Review: title: It's a meme app with spam, content: As of April 18, app keeps crashing when loading stories, ------, I remember when people posted quality content on Instagram. Then came the age of the selfies, and now it's the memes. That's all I see on the explore page. Not a fan. I'd like a filter so I can choose quality posts. I also get at least 5 request a day for followers from accounts that display pornography or are lewd in other aspects. How about adding a filter as to what can be posted in the bio section? If keywords are caught, the account can't be created. I put my account on private just so I don't have these types of followers. I'm not a prude but I have an image to keep and don't want these types of followers. There's also a high rate of stealing others pictures. I would love if there was a feature that automatically added a watermark (or logo) somewhere on the post with the account name so if anyone steals it, there is evidence where it came from (See the app: VOUN as they do a signature option). I hate that the posts are out of order now. It makes no sense. If I wanted to see someone's specific post, I'll go to their account. I don't need them to appear on the top because they posted something once or twice that I liked. Now I miss half of the posts. I even stopped liking posts so posts don't appear out of order. ### Analysis: categories: (Content, Features, Features, Privacy, Security, UI/UX) aspects: (Content, Content Filter, Spam Filter, Harassment, Content Theft, Post Feed) sentiments: (negative, positive, positive, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: It's a meme app with spam, As of April 18, app keeps crashing when loading stories, ------, I remember when people posted quality content on Instagram. Then came the age of the selfies, and now it's the memes. That's all I see on the explore page. Not a fan. I'd like a filter so I can choose quality posts. I also get at least 5 request a day for followers from accounts that display pornography or are lewd in other aspects. How about adding a filter as to what can be posted in the bio section? If keywords are caught, the account can't be created. I put my account on private just so I don't have these types of followers. I'm not a prude but I have an image to keep and don't want these types of followers. There's also a high rate of stealing others pictures. I would love if there was a feature that automatically added a watermark (or logo) somewhere on the post with the account name so if anyone steals it, there is evidence where it came from (See the app: VOUN as they do a signature option). I hate that the posts are out of order now. It makes no sense. If I wanted to see someone's specific post, I'll go to their account. I don't need them to appear on the top because they posted something once or twice that I liked. Now I miss half of the posts. I even stopped liking posts so posts don't appear out of order. Output: Content - Quality - Negative, Content - Memes - Negative, Content - Spam - Negative, Content - Pornography - Negative, Content - Nudity - Negative, Feature - Filter - Positive, Feature - Watermark - Positive, Feature - Out of order - Negative $$$

HACKED ACCOUNT NO WAY TO RECOVER

Hello Instagram team, I am writing this review because I find it really hard to believe that you guys have no way of being contacted. About 3 months ago my Instagram account was hacked by people on YOUR platform. I have gone to the Help Center online and have followed the instructions to submit a request form but EVERY TIME i click on “Try Another Way” it just prompts me back to the Help Center. It takes me in circles and it’s frustrating . I have filled out the form online about how you can better your Login, but I have had zero response. I have waited patiently for someone to hopefully get back to me. However, I am starting to grow impatient because whoever hacked my account is ACTIVELY still impersonating me. They continue to reach out to MY followers in order to scam them. I really hope you guys do something about this because it is happening on your platform. I know countless people who have been hacked and have no way of contacting you guys. I wish there was someone from Instagram who could please help me. I am growing desperate and the fact that someone has had access to my account for this long is really starting to scare me. Please Instagram Team i ask for your help. Thankyou for reading this and i hope you guys have a wonderful day!

Security

Platform

Negative

Security - Responsiveness - Negative, Security - Contact Mechanism - Negative, Security - Impersonation - Negative

### USER:HACKED ACCOUNT NO WAY TO RECOVER, Hello Instagram team, I am writing this review because I find it really hard to believe that you guys have no way of being contacted. About 3 months ago my Instagram account was hacked by people on YOUR platform. I have gone to the Help Center online and have followed the instructions to submit a request form but EVERY TIME i click on “Try Another Way” it just prompts me back to the Help Center. It takes me in circles and it’s frustrating . I have filled out the form online about how you can better your Login, but I have had zero response. I have waited patiently for someone to hopefully get back to me. However, I am starting to grow impatient because whoever hacked my account is ACTIVELY still impersonating me. They continue to reach out to MY followers in order to scam them. I really hope you guys do something about this because it is happening on your platform. I know countless people who have been hacked and have no way of contacting you guys. I wish there was someone from Instagram who could please help me. I am growing desperate and the fact that someone has had access to my account for this long is really starting to scare me. Please Instagram Team i ask for your help. Thankyou for reading this and i hope you guys have a wonderful day! ### ASSISTANT: Security - Responsiveness - Negative, Security - Contact Mechanism - Negative, Security - Impersonation - Negative )))

### Review: title: HACKED ACCOUNT NO WAY TO RECOVER, content: Hello Instagram team, I am writing this review because I find it really hard to believe that you guys have no way of being contacted. About 3 months ago my Instagram account was hacked by people on YOUR platform. I have gone to the Help Center online and have followed the instructions to submit a request form but EVERY TIME i click on “Try Another Way” it just prompts me back to the Help Center. It takes me in circles and it’s frustrating . I have filled out the form online about how you can better your Login, but I have had zero response. I have waited patiently for someone to hopefully get back to me. However, I am starting to grow impatient because whoever hacked my account is ACTIVELY still impersonating me. They continue to reach out to MY followers in order to scam them. I really hope you guys do something about this because it is happening on your platform. I know countless people who have been hacked and have no way of contacting you guys. I wish there was someone from Instagram who could please help me. I am growing desperate and the fact that someone has had access to my account for this long is really starting to scare me. Please Instagram Team i ask for your help. Thankyou for reading this and i hope you guys have a wonderful day! ### Analysis: categories: Security, aspects: Platform, sentiments: Negative )))

### Review: title: HACKED ACCOUNT NO WAY TO RECOVER, content: Hello Instagram team, I am writing this review because I find it really hard to believe that you guys have no way of being contacted. About 3 months ago my Instagram account was hacked by people on YOUR platform. I have gone to the Help Center online and have followed the instructions to submit a request form but EVERY TIME i click on “Try Another Way” it just prompts me back to the Help Center. It takes me in circles and it’s frustrating . I have filled out the form online about how you can better your Login, but I have had zero response. I have waited patiently for someone to hopefully get back to me. However, I am starting to grow impatient because whoever hacked my account is ACTIVELY still impersonating me. They continue to reach out to MY followers in order to scam them. I really hope you guys do something about this because it is happening on your platform. I know countless people who have been hacked and have no way of contacting you guys. I wish there was someone from Instagram who could please help me. I am growing desperate and the fact that someone has had access to my account for this long is really starting to scare me. Please Instagram Team i ask for your help. Thankyou for reading this and i hope you guys have a wonderful day! ### Analysis: categories: (Security) aspects: (Platform) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: HACKED ACCOUNT NO WAY TO RECOVER, Hello Instagram team, I am writing this review because I find it really hard to believe that you guys have no way of being contacted. About 3 months ago my Instagram account was hacked by people on YOUR platform. I have gone to the Help Center online and have followed the instructions to submit a request form but EVERY TIME i click on “Try Another Way” it just prompts me back to the Help Center. It takes me in circles and it’s frustrating . I have filled out the form online about how you can better your Login, but I have had zero response. I have waited patiently for someone to hopefully get back to me. However, I am starting to grow impatient because whoever hacked my account is ACTIVELY still impersonating me. They continue to reach out to MY followers in order to scam them. I really hope you guys do something about this because it is happening on your platform. I know countless people who have been hacked and have no way of contacting you guys. I wish there was someone from Instagram who could please help me. I am growing desperate and the fact that someone has had access to my account for this long is really starting to scare me. Please Instagram Team i ask for your help. Thankyou for reading this and i hope you guys have a wonderful day! Output: Security - Responsiveness - Negative, Security - Contact Mechanism - Negative, Security - Impersonation - Negative $$$

Broken explore with mature content???

Okay.. I have been using instagram since 2012 and while there are some features I have not been a fan of, something I could always fall back on was the explore page. It is supposed to cater to your interests and learn based off of the posts you like and mine HAD been doing exactly that… until 2-3 weeks ago. Right now the ads I see are more engaging than actual Instagram posts and reels I’m seeing on my explore page. That’s a problem. My explore page changed overnight to a page full of videos in foreign languages I don’t speak, crude mature & offensive memes, celebrity and ‘famous’ accounts I have no interest in, weird nail art, slime, etc. etc. A lot of young teens use this account and if I was a parent I would be appalled if Instagram was feeding these foul posts to my teen. Every time I check IG I go to the explore page hoping to see new engaging, informative, wholesome, inspiring posts related to my interests, I am met with disgust as I repeatedly try to refresh the page. I thought I’d wait it out, but it’s been like this for 3 weeks and has not ‘fixed’ itself, despite me engaging in other posts actually related to my interests.. I will note, this is only an issue on one of my accounts, the other accounts explore page works just as it should. Still very frustrating though. Please fix this, it’s making me feel disgusted in the world.

App

Explore page

negative

App - Explore page - Negative

### USER:Broken explore with mature content???, Okay.. I have been using instagram since 2012 and while there are some features I have not been a fan of, something I could always fall back on was the explore page. It is supposed to cater to your interests and learn based off of the posts you like and mine HAD been doing exactly that… until 2-3 weeks ago. Right now the ads I see are more engaging than actual Instagram posts and reels I’m seeing on my explore page. That’s a problem. My explore page changed overnight to a page full of videos in foreign languages I don’t speak, crude mature & offensive memes, celebrity and ‘famous’ accounts I have no interest in, weird nail art, slime, etc. etc. A lot of young teens use this account and if I was a parent I would be appalled if Instagram was feeding these foul posts to my teen. Every time I check IG I go to the explore page hoping to see new engaging, informative, wholesome, inspiring posts related to my interests, I am met with disgust as I repeatedly try to refresh the page. I thought I’d wait it out, but it’s been like this for 3 weeks and has not ‘fixed’ itself, despite me engaging in other posts actually related to my interests.. I will note, this is only an issue on one of my accounts, the other accounts explore page works just as it should. Still very frustrating though. Please fix this, it’s making me feel disgusted in the world. ### ASSISTANT: App - Explore page - Negative )))

### Review: title: Broken explore with mature content???, content: Okay.. I have been using instagram since 2012 and while there are some features I have not been a fan of, something I could always fall back on was the explore page. It is supposed to cater to your interests and learn based off of the posts you like and mine HAD been doing exactly that… until 2-3 weeks ago. Right now the ads I see are more engaging than actual Instagram posts and reels I’m seeing on my explore page. That’s a problem. My explore page changed overnight to a page full of videos in foreign languages I don’t speak, crude mature & offensive memes, celebrity and ‘famous’ accounts I have no interest in, weird nail art, slime, etc. etc. A lot of young teens use this account and if I was a parent I would be appalled if Instagram was feeding these foul posts to my teen. Every time I check IG I go to the explore page hoping to see new engaging, informative, wholesome, inspiring posts related to my interests, I am met with disgust as I repeatedly try to refresh the page. I thought I’d wait it out, but it’s been like this for 3 weeks and has not ‘fixed’ itself, despite me engaging in other posts actually related to my interests.. I will note, this is only an issue on one of my accounts, the other accounts explore page works just as it should. Still very frustrating though. Please fix this, it’s making me feel disgusted in the world. ### Analysis: categories: App, aspects: Explore page, sentiments: negative )))

### Review: title: Broken explore with mature content???, content: Okay.. I have been using instagram since 2012 and while there are some features I have not been a fan of, something I could always fall back on was the explore page. It is supposed to cater to your interests and learn based off of the posts you like and mine HAD been doing exactly that… until 2-3 weeks ago. Right now the ads I see are more engaging than actual Instagram posts and reels I’m seeing on my explore page. That’s a problem. My explore page changed overnight to a page full of videos in foreign languages I don’t speak, crude mature & offensive memes, celebrity and ‘famous’ accounts I have no interest in, weird nail art, slime, etc. etc. A lot of young teens use this account and if I was a parent I would be appalled if Instagram was feeding these foul posts to my teen. Every time I check IG I go to the explore page hoping to see new engaging, informative, wholesome, inspiring posts related to my interests, I am met with disgust as I repeatedly try to refresh the page. I thought I’d wait it out, but it’s been like this for 3 weeks and has not ‘fixed’ itself, despite me engaging in other posts actually related to my interests.. I will note, this is only an issue on one of my accounts, the other accounts explore page works just as it should. Still very frustrating though. Please fix this, it’s making me feel disgusted in the world. ### Analysis: categories: (App) aspects: (Explore page) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Broken explore with mature content???, Okay.. I have been using instagram since 2012 and while there are some features I have not been a fan of, something I could always fall back on was the explore page. It is supposed to cater to your interests and learn based off of the posts you like and mine HAD been doing exactly that… until 2-3 weeks ago. Right now the ads I see are more engaging than actual Instagram posts and reels I’m seeing on my explore page. That’s a problem. My explore page changed overnight to a page full of videos in foreign languages I don’t speak, crude mature & offensive memes, celebrity and ‘famous’ accounts I have no interest in, weird nail art, slime, etc. etc. A lot of young teens use this account and if I was a parent I would be appalled if Instagram was feeding these foul posts to my teen. Every time I check IG I go to the explore page hoping to see new engaging, informative, wholesome, inspiring posts related to my interests, I am met with disgust as I repeatedly try to refresh the page. I thought I’d wait it out, but it’s been like this for 3 weeks and has not ‘fixed’ itself, despite me engaging in other posts actually related to my interests.. I will note, this is only an issue on one of my accounts, the other accounts explore page works just as it should. Still very frustrating though. Please fix this, it’s making me feel disgusted in the world. Output: App - Explore page - Negative $$$

Hashtags have been made useless

The recent update has made it to where hashtags are basically obsolete. Each hashtag used to have a top & recent tab, which made it fun to follow hashtags of my favorite topics so I could see newer posts. It also helped me - as well as many other artists - get my art out there. Now with this update, hashtags still have the top tab, but the recent tab has been changed to top recent. I feel like it defeats the whole purpose of hashtags. I don’t see art that other people have drawn, and people don’t see mine. Upon looking at my most recent analytics - it got worse. One two separate posts with some shared hashtags - one before the update showed a ton of impressions came from hashtags. The other one, absolute no impression came from hashtags. And while the newer one still did alright by getting onto the explore page, it still was significantly less seen than the post from before the update to hashtags. , , I honestly cannot understand why Instagram would choose to make this change. It hurts artists and creators - especially smaller ones. I know my one review might not be much, but there are plenty of people I’m talking for with this review. I wish Instagram would just listen

Features

Hashtags

Negative

Feature - Hashtags - Negative, Feature - Impressions - Negative

### USER:Hashtags have been made useless, The recent update has made it to where hashtags are basically obsolete. Each hashtag used to have a top & recent tab, which made it fun to follow hashtags of my favorite topics so I could see newer posts. It also helped me - as well as many other artists - get my art out there. Now with this update, hashtags still have the top tab, but the recent tab has been changed to top recent. I feel like it defeats the whole purpose of hashtags. I don’t see art that other people have drawn, and people don’t see mine. Upon looking at my most recent analytics - it got worse. One two separate posts with some shared hashtags - one before the update showed a ton of impressions came from hashtags. The other one, absolute no impression came from hashtags. And while the newer one still did alright by getting onto the explore page, it still was significantly less seen than the post from before the update to hashtags. , , I honestly cannot understand why Instagram would choose to make this change. It hurts artists and creators - especially smaller ones. I know my one review might not be much, but there are plenty of people I’m talking for with this review. I wish Instagram would just listen ### ASSISTANT: Feature - Hashtags - Negative, Feature - Impressions - Negative )))

### Review: title: Hashtags have been made useless, content: The recent update has made it to where hashtags are basically obsolete. Each hashtag used to have a top & recent tab, which made it fun to follow hashtags of my favorite topics so I could see newer posts. It also helped me - as well as many other artists - get my art out there. Now with this update, hashtags still have the top tab, but the recent tab has been changed to top recent. I feel like it defeats the whole purpose of hashtags. I don’t see art that other people have drawn, and people don’t see mine. Upon looking at my most recent analytics - it got worse. One two separate posts with some shared hashtags - one before the update showed a ton of impressions came from hashtags. The other one, absolute no impression came from hashtags. And while the newer one still did alright by getting onto the explore page, it still was significantly less seen than the post from before the update to hashtags. , , I honestly cannot understand why Instagram would choose to make this change. It hurts artists and creators - especially smaller ones. I know my one review might not be much, but there are plenty of people I’m talking for with this review. I wish Instagram would just listen ### Analysis: categories: Features, aspects: Hashtags, sentiments: Negative )))

### Review: title: Hashtags have been made useless, content: The recent update has made it to where hashtags are basically obsolete. Each hashtag used to have a top & recent tab, which made it fun to follow hashtags of my favorite topics so I could see newer posts. It also helped me - as well as many other artists - get my art out there. Now with this update, hashtags still have the top tab, but the recent tab has been changed to top recent. I feel like it defeats the whole purpose of hashtags. I don’t see art that other people have drawn, and people don’t see mine. Upon looking at my most recent analytics - it got worse. One two separate posts with some shared hashtags - one before the update showed a ton of impressions came from hashtags. The other one, absolute no impression came from hashtags. And while the newer one still did alright by getting onto the explore page, it still was significantly less seen than the post from before the update to hashtags. , , I honestly cannot understand why Instagram would choose to make this change. It hurts artists and creators - especially smaller ones. I know my one review might not be much, but there are plenty of people I’m talking for with this review. I wish Instagram would just listen ### Analysis: categories: (Features) aspects: (Hashtags) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Hashtags have been made useless, The recent update has made it to where hashtags are basically obsolete. Each hashtag used to have a top & recent tab, which made it fun to follow hashtags of my favorite topics so I could see newer posts. It also helped me - as well as many other artists - get my art out there. Now with this update, hashtags still have the top tab, but the recent tab has been changed to top recent. I feel like it defeats the whole purpose of hashtags. I don’t see art that other people have drawn, and people don’t see mine. Upon looking at my most recent analytics - it got worse. One two separate posts with some shared hashtags - one before the update showed a ton of impressions came from hashtags. The other one, absolute no impression came from hashtags. And while the newer one still did alright by getting onto the explore page, it still was significantly less seen than the post from before the update to hashtags. , , I honestly cannot understand why Instagram would choose to make this change. It hurts artists and creators - especially smaller ones. I know my one review might not be much, but there are plenty of people I’m talking for with this review. I wish Instagram would just listen Output: Feature - Hashtags - Negative, Feature - Impressions - Negative $$$

HELP!

Instagram, PLEASE fix the issue with banning random accounts for slightly suspicious activity. My art account (keiras_art_stuff) was the only thing that motivated me to draw and I was so grateful for that, but Instagram keeps blocking me from actions (I can’t like, comment, follow, send a link, tag someone, or post with a caption). Ive gotten this ban thing at least 4 times, but usually they only lasted 2-3 days; however, my recent ban has lasted over a month with no sign of stopping. This is extremely frustrating when I had planned to post weekly and I’m losing followers and profile interaction because of it. Worst of all, I can’t show any support for other creators by liking or commenting, which makes me feel terrible. I’ve reported the problem over 15 times in the app, reached out to Instagram directly, and written multiple reviews such as this so that MAYBE, HOPEFULLY someone will see it and help... Again, ive done nothing to warrant this ban, yet Instagram has ignored me and nothing in the help center or online has told me how to fix it besides the “don’t use your account for a few days” which doesn’t work (I didn’t use Instagram for over a week and the ban still persisted). Please, PLEASE fix this or help me... I’m so worried that I’ll never have my account back and it meant so much to me since it was my only creative outlet. Please see this.. ugh

App, App, App, App, App

Banning, Posting, Interaction, Support, Customer Service

Negative, Negative, Negative, Negative, Negative

Function - Banning - Negative

### USER:HELP!, Instagram, PLEASE fix the issue with banning random accounts for slightly suspicious activity. My art account (keiras_art_stuff) was the only thing that motivated me to draw and I was so grateful for that, but Instagram keeps blocking me from actions (I can’t like, comment, follow, send a link, tag someone, or post with a caption). Ive gotten this ban thing at least 4 times, but usually they only lasted 2-3 days; however, my recent ban has lasted over a month with no sign of stopping. This is extremely frustrating when I had planned to post weekly and I’m losing followers and profile interaction because of it. Worst of all, I can’t show any support for other creators by liking or commenting, which makes me feel terrible. I’ve reported the problem over 15 times in the app, reached out to Instagram directly, and written multiple reviews such as this so that MAYBE, HOPEFULLY someone will see it and help... Again, ive done nothing to warrant this ban, yet Instagram has ignored me and nothing in the help center or online has told me how to fix it besides the “don’t use your account for a few days” which doesn’t work (I didn’t use Instagram for over a week and the ban still persisted). Please, PLEASE fix this or help me... I’m so worried that I’ll never have my account back and it meant so much to me since it was my only creative outlet. Please see this.. ugh ### ASSISTANT: Function - Banning - Negative )))

### Review: title: HELP!, content: Instagram, PLEASE fix the issue with banning random accounts for slightly suspicious activity. My art account (keiras_art_stuff) was the only thing that motivated me to draw and I was so grateful for that, but Instagram keeps blocking me from actions (I can’t like, comment, follow, send a link, tag someone, or post with a caption). Ive gotten this ban thing at least 4 times, but usually they only lasted 2-3 days; however, my recent ban has lasted over a month with no sign of stopping. This is extremely frustrating when I had planned to post weekly and I’m losing followers and profile interaction because of it. Worst of all, I can’t show any support for other creators by liking or commenting, which makes me feel terrible. I’ve reported the problem over 15 times in the app, reached out to Instagram directly, and written multiple reviews such as this so that MAYBE, HOPEFULLY someone will see it and help... Again, ive done nothing to warrant this ban, yet Instagram has ignored me and nothing in the help center or online has told me how to fix it besides the “don’t use your account for a few days” which doesn’t work (I didn’t use Instagram for over a week and the ban still persisted). Please, PLEASE fix this or help me... I’m so worried that I’ll never have my account back and it meant so much to me since it was my only creative outlet. Please see this.. ugh ### Analysis: categories: App, App, App, App, App, aspects: Banning, Posting, Interaction, Support, Customer Service, sentiments: Negative, Negative, Negative, Negative, Negative )))

### Review: title: HELP!, content: Instagram, PLEASE fix the issue with banning random accounts for slightly suspicious activity. My art account (keiras_art_stuff) was the only thing that motivated me to draw and I was so grateful for that, but Instagram keeps blocking me from actions (I can’t like, comment, follow, send a link, tag someone, or post with a caption). Ive gotten this ban thing at least 4 times, but usually they only lasted 2-3 days; however, my recent ban has lasted over a month with no sign of stopping. This is extremely frustrating when I had planned to post weekly and I’m losing followers and profile interaction because of it. Worst of all, I can’t show any support for other creators by liking or commenting, which makes me feel terrible. I’ve reported the problem over 15 times in the app, reached out to Instagram directly, and written multiple reviews such as this so that MAYBE, HOPEFULLY someone will see it and help... Again, ive done nothing to warrant this ban, yet Instagram has ignored me and nothing in the help center or online has told me how to fix it besides the “don’t use your account for a few days” which doesn’t work (I didn’t use Instagram for over a week and the ban still persisted). Please, PLEASE fix this or help me... I’m so worried that I’ll never have my account back and it meant so much to me since it was my only creative outlet. Please see this.. ugh ### Analysis: categories: (App, App, App, App, App) aspects: (Banning, Posting, Interaction, Support, Customer Service) sentiments: (Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: HELP!, Instagram, PLEASE fix the issue with banning random accounts for slightly suspicious activity. My art account (keiras_art_stuff) was the only thing that motivated me to draw and I was so grateful for that, but Instagram keeps blocking me from actions (I can’t like, comment, follow, send a link, tag someone, or post with a caption). Ive gotten this ban thing at least 4 times, but usually they only lasted 2-3 days; however, my recent ban has lasted over a month with no sign of stopping. This is extremely frustrating when I had planned to post weekly and I’m losing followers and profile interaction because of it. Worst of all, I can’t show any support for other creators by liking or commenting, which makes me feel terrible. I’ve reported the problem over 15 times in the app, reached out to Instagram directly, and written multiple reviews such as this so that MAYBE, HOPEFULLY someone will see it and help... Again, ive done nothing to warrant this ban, yet Instagram has ignored me and nothing in the help center or online has told me how to fix it besides the “don’t use your account for a few days” which doesn’t work (I didn’t use Instagram for over a week and the ban still persisted). Please, PLEASE fix this or help me... I’m so worried that I’ll never have my account back and it meant so much to me since it was my only creative outlet. Please see this.. ugh Output: Function - Banning - Negative $$$

Instagram does not care about their users

Instagram’s latest update proves that the app is simply a cash grabbing scheme, disregarding the apps previous usability, in favor of a simple get-rich-quick scam. , , The vast majority of users do not use Instagram as a shopping resource. It is primarily a social media website with shopping and reels as secondary resources. If people wanted an app to shop they would use either Etsy or Tik Tok, respectively. Removing the post and feed buttons from the main task bar, in favor of shopping and reels, proves that Instagram does not care about its users. They only want to make money., , The update has absolutely no benefit for Instagram’s core audience, yet they do not seem to care. Instagram’s developers know that despite the anger some may hold regarding the update, they will still use Instagram. I urge you to delete Instagram until they revert the app to its prior format. Instagram needs to learn that its consumers bring in ad revenue and other means of income. Without us they will not make any money and until they cater to our wants, that’s exactly how it should be.

**Category, App, App, App

Aspect, Usability, Shopping, Money-making

Sentiment**, Negative, Negative, Negative

App - Usability - negative, App - Shopping Functionality - negative

### USER:Instagram does not care about their users, Instagram’s latest update proves that the app is simply a cash grabbing scheme, disregarding the apps previous usability, in favor of a simple get-rich-quick scam. , , The vast majority of users do not use Instagram as a shopping resource. It is primarily a social media website with shopping and reels as secondary resources. If people wanted an app to shop they would use either Etsy or Tik Tok, respectively. Removing the post and feed buttons from the main task bar, in favor of shopping and reels, proves that Instagram does not care about its users. They only want to make money., , The update has absolutely no benefit for Instagram’s core audience, yet they do not seem to care. Instagram’s developers know that despite the anger some may hold regarding the update, they will still use Instagram. I urge you to delete Instagram until they revert the app to its prior format. Instagram needs to learn that its consumers bring in ad revenue and other means of income. Without us they will not make any money and until they cater to our wants, that’s exactly how it should be. ### ASSISTANT: App - Usability - negative, App - Shopping Functionality - negative )))

### Review: title: Instagram does not care about their users, content: Instagram’s latest update proves that the app is simply a cash grabbing scheme, disregarding the apps previous usability, in favor of a simple get-rich-quick scam. , , The vast majority of users do not use Instagram as a shopping resource. It is primarily a social media website with shopping and reels as secondary resources. If people wanted an app to shop they would use either Etsy or Tik Tok, respectively. Removing the post and feed buttons from the main task bar, in favor of shopping and reels, proves that Instagram does not care about its users. They only want to make money., , The update has absolutely no benefit for Instagram’s core audience, yet they do not seem to care. Instagram’s developers know that despite the anger some may hold regarding the update, they will still use Instagram. I urge you to delete Instagram until they revert the app to its prior format. Instagram needs to learn that its consumers bring in ad revenue and other means of income. Without us they will not make any money and until they cater to our wants, that’s exactly how it should be. ### Analysis: categories: **Category, App, App, App, aspects: Aspect, Usability, Shopping, Money-making, sentiments: Sentiment**, Negative, Negative, Negative )))

### Review: title: Instagram does not care about their users, content: Instagram’s latest update proves that the app is simply a cash grabbing scheme, disregarding the apps previous usability, in favor of a simple get-rich-quick scam. , , The vast majority of users do not use Instagram as a shopping resource. It is primarily a social media website with shopping and reels as secondary resources. If people wanted an app to shop they would use either Etsy or Tik Tok, respectively. Removing the post and feed buttons from the main task bar, in favor of shopping and reels, proves that Instagram does not care about its users. They only want to make money., , The update has absolutely no benefit for Instagram’s core audience, yet they do not seem to care. Instagram’s developers know that despite the anger some may hold regarding the update, they will still use Instagram. I urge you to delete Instagram until they revert the app to its prior format. Instagram needs to learn that its consumers bring in ad revenue and other means of income. Without us they will not make any money and until they cater to our wants, that’s exactly how it should be. ### Analysis: categories: (**Category, App, App, App) aspects: (Aspect, Usability, Shopping, Money-making) sentiments: (Sentiment**, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Instagram does not care about their users, Instagram’s latest update proves that the app is simply a cash grabbing scheme, disregarding the apps previous usability, in favor of a simple get-rich-quick scam. , , The vast majority of users do not use Instagram as a shopping resource. It is primarily a social media website with shopping and reels as secondary resources. If people wanted an app to shop they would use either Etsy or Tik Tok, respectively. Removing the post and feed buttons from the main task bar, in favor of shopping and reels, proves that Instagram does not care about its users. They only want to make money., , The update has absolutely no benefit for Instagram’s core audience, yet they do not seem to care. Instagram’s developers know that despite the anger some may hold regarding the update, they will still use Instagram. I urge you to delete Instagram until they revert the app to its prior format. Instagram needs to learn that its consumers bring in ad revenue and other means of income. Without us they will not make any money and until they cater to our wants, that’s exactly how it should be. Output: App - Usability - negative, App - Shopping Functionality - negative $$$

Refresh

I’m gonna be honest I only gave 1 star because I hope this gets flagged and they actually look at it. I am very tired of the app automatically refreshing. I didn’t even close it. I saw something that piqued my interest, googled it for background, went back to instagram, and I cannot find that post I was looking at, nor the account most of the time, because of HOW random the algorithm on instagram appears to be. Was the AI running the algorithm recently introduced to digi-meth? Thank you for trying so hard, but the app does not need refreshed every 2 seconds. Even if I accidentally move away from the screen and come right back to instagram, sometimes refreshed, as I was reading something very interesting as well! Because of the algorithm, you’re guaranteed to see accounts that you DO NOT FOLLOW, and the algorithm is correct in showing you something new, but you scroll to see what’s next and your phone reads it as a backswipe, takes you to the Home Screen, you open the app, and it’s gone. Instagram I didn’t even ask you for this interesting bit of info you gave me, but I was really into it, until you took it away. Now I am determined to only post for my own self interest, and get all my news from cooking websites, at least they can pair a dessert with my recent loss

UX/Functionality

Refresh

negative

App Usage - App Refresh - Negative, App Usage - Algorithm Display - Negative

### USER:Refresh, I’m gonna be honest I only gave 1 star because I hope this gets flagged and they actually look at it. I am very tired of the app automatically refreshing. I didn’t even close it. I saw something that piqued my interest, googled it for background, went back to instagram, and I cannot find that post I was looking at, nor the account most of the time, because of HOW random the algorithm on instagram appears to be. Was the AI running the algorithm recently introduced to digi-meth? Thank you for trying so hard, but the app does not need refreshed every 2 seconds. Even if I accidentally move away from the screen and come right back to instagram, sometimes refreshed, as I was reading something very interesting as well! Because of the algorithm, you’re guaranteed to see accounts that you DO NOT FOLLOW, and the algorithm is correct in showing you something new, but you scroll to see what’s next and your phone reads it as a backswipe, takes you to the Home Screen, you open the app, and it’s gone. Instagram I didn’t even ask you for this interesting bit of info you gave me, but I was really into it, until you took it away. Now I am determined to only post for my own self interest, and get all my news from cooking websites, at least they can pair a dessert with my recent loss ### ASSISTANT: App Usage - App - Negative, App Usage - Algorithm Display - Negative )))

### Review: title: Refresh, content: I’m gonna be honest I only gave 1 star because I hope this gets flagged and they actually look at it. I am very tired of the app automatically refreshing. I didn’t even close it. I saw something that piqued my interest, googled it for background, went back to instagram, and I cannot find that post I was looking at, nor the account most of the time, because of HOW random the algorithm on instagram appears to be. Was the AI running the algorithm recently introduced to digi-meth? Thank you for trying so hard, but the app does not need refreshed every 2 seconds. Even if I accidentally move away from the screen and come right back to instagram, sometimes refreshed, as I was reading something very interesting as well! Because of the algorithm, you’re guaranteed to see accounts that you DO NOT FOLLOW, and the algorithm is correct in showing you something new, but you scroll to see what’s next and your phone reads it as a backswipe, takes you to the Home Screen, you open the app, and it’s gone. Instagram I didn’t even ask you for this interesting bit of info you gave me, but I was really into it, until you took it away. Now I am determined to only post for my own self interest, and get all my news from cooking websites, at least they can pair a dessert with my recent loss ### Analysis: categories: UX/Functionality, aspects: Refresh, sentiments: negative )))

### Review: title: Refresh, content: I’m gonna be honest I only gave 1 star because I hope this gets flagged and they actually look at it. I am very tired of the app automatically refreshing. I didn’t even close it. I saw something that piqued my interest, googled it for background, went back to instagram, and I cannot find that post I was looking at, nor the account most of the time, because of HOW random the algorithm on instagram appears to be. Was the AI running the algorithm recently introduced to digi-meth? Thank you for trying so hard, but the app does not need refreshed every 2 seconds. Even if I accidentally move away from the screen and come right back to instagram, sometimes refreshed, as I was reading something very interesting as well! Because of the algorithm, you’re guaranteed to see accounts that you DO NOT FOLLOW, and the algorithm is correct in showing you something new, but you scroll to see what’s next and your phone reads it as a backswipe, takes you to the Home Screen, you open the app, and it’s gone. Instagram I didn’t even ask you for this interesting bit of info you gave me, but I was really into it, until you took it away. Now I am determined to only post for my own self interest, and get all my news from cooking websites, at least they can pair a dessert with my recent loss ### Analysis: categories: (UX/Functionality) aspects: (Refresh) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Refresh, I’m gonna be honest I only gave 1 star because I hope this gets flagged and they actually look at it. I am very tired of the app automatically refreshing. I didn’t even close it. I saw something that piqued my interest, googled it for background, went back to instagram, and I cannot find that post I was looking at, nor the account most of the time, because of HOW random the algorithm on instagram appears to be. Was the AI running the algorithm recently introduced to digi-meth? Thank you for trying so hard, but the app does not need refreshed every 2 seconds. Even if I accidentally move away from the screen and come right back to instagram, sometimes refreshed, as I was reading something very interesting as well! Because of the algorithm, you’re guaranteed to see accounts that you DO NOT FOLLOW, and the algorithm is correct in showing you something new, but you scroll to see what’s next and your phone reads it as a backswipe, takes you to the Home Screen, you open the app, and it’s gone. Instagram I didn’t even ask you for this interesting bit of info you gave me, but I was really into it, until you took it away. Now I am determined to only post for my own self interest, and get all my news from cooking websites, at least they can pair a dessert with my recent loss Output: App Usage - App - Negative, App Usage - Algorithm Display - Negative $$$

Sign up

I tried to sign up like for 8 days and it says the same thing all the time u can’t do it I can’t do it I give this app 1 star it should have been 0 stars this app needs and upgrade like this is not acceptable I want some answers because this app is filthy and I really want to sign up for page because all my friends have page and I want one too so please fix this app because that is not acceptable it’s really not a meet I will be writing this paragraph right now if I can sign in so this is really not except a bowl Jan probably need to get the lead if y’all get this fixed I don’t know was wrong I don’t know whether made that app need to fix it because that is filthy bed very very filthy and I don’t like this so please fix this now like now like now hey I know that whoever made the effort to fix it so late I should be able to sign in if I want it all on me I’ll sign up if I want now I have to wait Melfunction I reported this problem like eight days in a row so I don’t know was going on but I need to fix this now because like a yard tripping people don’t want delete Instagram edit like Ronald on the valet so you might as well fix this right now.

App Review

Sign up

Negative

Sign up - sign up - negative, Sign up - sign up - negative, Sign up - sign up - negative, Sign up - sign up - negative

### USER:Sign up, I tried to sign up like for 8 days and it says the same thing all the time u can’t do it I can’t do it I give this app 1 star it should have been 0 stars this app needs and upgrade like this is not acceptable I want some answers because this app is filthy and I really want to sign up for page because all my friends have page and I want one too so please fix this app because that is not acceptable it’s really not a meet I will be writing this paragraph right now if I can sign in so this is really not except a bowl Jan probably need to get the lead if y’all get this fixed I don’t know was wrong I don’t know whether made that app need to fix it because that is filthy bed very very filthy and I don’t like this so please fix this now like now like now hey I know that whoever made the effort to fix it so late I should be able to sign in if I want it all on me I’ll sign up if I want now I have to wait Melfunction I reported this problem like eight days in a row so I don’t know was going on but I need to fix this now because like a yard tripping people don’t want delete Instagram edit like Ronald on the valet so you might as well fix this right now. ### ASSISTANT: - sign up - negative, - sign up - negative, - sign up - negative, - sign up - negative )))

### Review: title: Sign up, content: I tried to sign up like for 8 days and it says the same thing all the time u can’t do it I can’t do it I give this app 1 star it should have been 0 stars this app needs and upgrade like this is not acceptable I want some answers because this app is filthy and I really want to sign up for page because all my friends have page and I want one too so please fix this app because that is not acceptable it’s really not a meet I will be writing this paragraph right now if I can sign in so this is really not except a bowl Jan probably need to get the lead if y’all get this fixed I don’t know was wrong I don’t know whether made that app need to fix it because that is filthy bed very very filthy and I don’t like this so please fix this now like now like now hey I know that whoever made the effort to fix it so late I should be able to sign in if I want it all on me I’ll sign up if I want now I have to wait Melfunction I reported this problem like eight days in a row so I don’t know was going on but I need to fix this now because like a yard tripping people don’t want delete Instagram edit like Ronald on the valet so you might as well fix this right now. ### Analysis: categories: App Review, aspects: Sign up, sentiments: Negative )))

### Review: title: Sign up, content: I tried to sign up like for 8 days and it says the same thing all the time u can’t do it I can’t do it I give this app 1 star it should have been 0 stars this app needs and upgrade like this is not acceptable I want some answers because this app is filthy and I really want to sign up for page because all my friends have page and I want one too so please fix this app because that is not acceptable it’s really not a meet I will be writing this paragraph right now if I can sign in so this is really not except a bowl Jan probably need to get the lead if y’all get this fixed I don’t know was wrong I don’t know whether made that app need to fix it because that is filthy bed very very filthy and I don’t like this so please fix this now like now like now hey I know that whoever made the effort to fix it so late I should be able to sign in if I want it all on me I’ll sign up if I want now I have to wait Melfunction I reported this problem like eight days in a row so I don’t know was going on but I need to fix this now because like a yard tripping people don’t want delete Instagram edit like Ronald on the valet so you might as well fix this right now. ### Analysis: categories: (App Review) aspects: (Sign up) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Sign up, I tried to sign up like for 8 days and it says the same thing all the time u can’t do it I can’t do it I give this app 1 star it should have been 0 stars this app needs and upgrade like this is not acceptable I want some answers because this app is filthy and I really want to sign up for page because all my friends have page and I want one too so please fix this app because that is not acceptable it’s really not a meet I will be writing this paragraph right now if I can sign in so this is really not except a bowl Jan probably need to get the lead if y’all get this fixed I don’t know was wrong I don’t know whether made that app need to fix it because that is filthy bed very very filthy and I don’t like this so please fix this now like now like now hey I know that whoever made the effort to fix it so late I should be able to sign in if I want it all on me I’ll sign up if I want now I have to wait Melfunction I reported this problem like eight days in a row so I don’t know was going on but I need to fix this now because like a yard tripping people don’t want delete Instagram edit like Ronald on the valet so you might as well fix this right now. Output: - sign up - negative, - sign up - negative, - sign up - negative, - sign up - negative $$$

Love the app but way too many bugs now

Usually I love this app however ever since the few recent updates there are so many bugs. I don't mind the new layout changes as I can adapt, but as far as the bugs on this app - that I don't enjoy. Everytime I like a photo/post, it automatically unlikes immediately after (I have to retap the post a couple more times which can be annoying). The biggest issue for me now is I just got a brand new iPhone 12 Pro Max and the app completely refuses to show me push notifications. I've updated the phone settings multiple times and even changed the push notification settings within the Instagram app itself. No matter what I do, notifications just won't work. It's very annoying especially because this is a new phone and the previous issue I stated earlier (automatically unliking posts as soon as I tap the heart icon) persists on my brand new iPhone. Videos also pause about 5 seconds in, almost everytime I'm viewing a video it freezes. Looks like these problems are shared among many people as well, you'd think Instagram would fix it by now. Like I said I do enjoy this app and it allows me to do many things, but recently the app has just been so buggy it's unfortunate. I hope it gets resolved soon!

App, App, App, App

Bugs, Notification, Video, Overall

Negative, Negative, Negative, Negative

Functionality - Bugs - Negative, Functionality - Push Notifications - Negative, Functionality - Video Playback - Negative, Functionality - Unliking Posts - Negative

### USER:Love the app but way too many bugs now, Usually I love this app however ever since the few recent updates there are so many bugs. I don't mind the new layout changes as I can adapt, but as far as the bugs on this app - that I don't enjoy. Everytime I like a photo/post, it automatically unlikes immediately after (I have to retap the post a couple more times which can be annoying). The biggest issue for me now is I just got a brand new iPhone 12 Pro Max and the app completely refuses to show me push notifications. I've updated the phone settings multiple times and even changed the push notification settings within the Instagram app itself. No matter what I do, notifications just won't work. It's very annoying especially because this is a new phone and the previous issue I stated earlier (automatically unliking posts as soon as I tap the heart icon) persists on my brand new iPhone. Videos also pause about 5 seconds in, almost everytime I'm viewing a video it freezes. Looks like these problems are shared among many people as well, you'd think Instagram would fix it by now. Like I said I do enjoy this app and it allows me to do many things, but recently the app has just been so buggy it's unfortunate. I hope it gets resolved soon! ### ASSISTANT: Functionality - Bugs - Negative, Functionality - Push Notifications - Negative, Functionality - Video Playback - Negative, Functionality - Unliking Posts - Negative )))

### Review: title: Love the app but way too many bugs now, content: Usually I love this app however ever since the few recent updates there are so many bugs. I don't mind the new layout changes as I can adapt, but as far as the bugs on this app - that I don't enjoy. Everytime I like a photo/post, it automatically unlikes immediately after (I have to retap the post a couple more times which can be annoying). The biggest issue for me now is I just got a brand new iPhone 12 Pro Max and the app completely refuses to show me push notifications. I've updated the phone settings multiple times and even changed the push notification settings within the Instagram app itself. No matter what I do, notifications just won't work. It's very annoying especially because this is a new phone and the previous issue I stated earlier (automatically unliking posts as soon as I tap the heart icon) persists on my brand new iPhone. Videos also pause about 5 seconds in, almost everytime I'm viewing a video it freezes. Looks like these problems are shared among many people as well, you'd think Instagram would fix it by now. Like I said I do enjoy this app and it allows me to do many things, but recently the app has just been so buggy it's unfortunate. I hope it gets resolved soon! ### Analysis: categories: App, App, App, App, aspects: Bugs, Notification, Video, Overall, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: Love the app but way too many bugs now, content: Usually I love this app however ever since the few recent updates there are so many bugs. I don't mind the new layout changes as I can adapt, but as far as the bugs on this app - that I don't enjoy. Everytime I like a photo/post, it automatically unlikes immediately after (I have to retap the post a couple more times which can be annoying). The biggest issue for me now is I just got a brand new iPhone 12 Pro Max and the app completely refuses to show me push notifications. I've updated the phone settings multiple times and even changed the push notification settings within the Instagram app itself. No matter what I do, notifications just won't work. It's very annoying especially because this is a new phone and the previous issue I stated earlier (automatically unliking posts as soon as I tap the heart icon) persists on my brand new iPhone. Videos also pause about 5 seconds in, almost everytime I'm viewing a video it freezes. Looks like these problems are shared among many people as well, you'd think Instagram would fix it by now. Like I said I do enjoy this app and it allows me to do many things, but recently the app has just been so buggy it's unfortunate. I hope it gets resolved soon! ### Analysis: categories: (App, App, App, App) aspects: (Bugs, Notification, Video, Overall) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Love the app but way too many bugs now, Usually I love this app however ever since the few recent updates there are so many bugs. I don't mind the new layout changes as I can adapt, but as far as the bugs on this app - that I don't enjoy. Everytime I like a photo/post, it automatically unlikes immediately after (I have to retap the post a couple more times which can be annoying). The biggest issue for me now is I just got a brand new iPhone 12 Pro Max and the app completely refuses to show me push notifications. I've updated the phone settings multiple times and even changed the push notification settings within the Instagram app itself. No matter what I do, notifications just won't work. It's very annoying especially because this is a new phone and the previous issue I stated earlier (automatically unliking posts as soon as I tap the heart icon) persists on my brand new iPhone. Videos also pause about 5 seconds in, almost everytime I'm viewing a video it freezes. Looks like these problems are shared among many people as well, you'd think Instagram would fix it by now. Like I said I do enjoy this app and it allows me to do many things, but recently the app has just been so buggy it's unfortunate. I hope it gets resolved soon! Output: Functionality - Bugs - Negative, Functionality - Push Notifications - Negative, Functionality - Video Playback - Negative, Functionality - Unliking Posts - Negative $$$

Instagram keeps making their app worse

It’s a great app with a ton of content, but I find instagram adding good features for a little while then removing them., First, we were allowed to see the first replies to a comment first, but now it’s back to how it used to be before. For some reason, when you want to see the replies to a comment, Instagram shows you the last 3 instead of the first. You then have to click “show more replies” to see more, but it only shows you the last 3 again. If you’re trying to read the first replies to a comment with many, good luck., They also used to have it so that if you clicked on a comment, you would be taken to this little screen where you could actually see all the comments in order. This saved users lots of time in clicking to see replies. So why did you remove it, Instagram?, Last thing I will mention is their recently added Reels portion. There are many things to say about those, but I want to mention how instagram added an function to pause the videos but removed it in about a week. We can’t have something as simple as watching a video., Instagram, please stop removing these useful features, or at least make it so we have the option to turn them on in our settings.

App, App, App, App, App

Features, Content, Features, Features, Features

Negative, Positive, Negative, Negative, Negative

Interface - Content - Negative, Interface - Feature Removal - Negative, Interface - Comment Organization - Negative, Interface - Video Function - Negative

### USER:Instagram keeps making their app worse, It’s a great app with a ton of content, but I find instagram adding good features for a little while then removing them., First, we were allowed to see the first replies to a comment first, but now it’s back to how it used to be before. For some reason, when you want to see the replies to a comment, Instagram shows you the last 3 instead of the first. You then have to click “show more replies” to see more, but it only shows you the last 3 again. If you’re trying to read the first replies to a comment with many, good luck., They also used to have it so that if you clicked on a comment, you would be taken to this little screen where you could actually see all the comments in order. This saved users lots of time in clicking to see replies. So why did you remove it, Instagram?, Last thing I will mention is their recently added Reels portion. There are many things to say about those, but I want to mention how instagram added an function to pause the videos but removed it in about a week. We can’t have something as simple as watching a video., Instagram, please stop removing these useful features, or at least make it so we have the option to turn them on in our settings. ### ASSISTANT: Interface - Content - Negative, Interface - Feature Removal - Negative, Interface - Comment Organization - Negative, Interface - Video Function - Negative )))

### Review: title: Instagram keeps making their app worse, content: It’s a great app with a ton of content, but I find instagram adding good features for a little while then removing them., First, we were allowed to see the first replies to a comment first, but now it’s back to how it used to be before. For some reason, when you want to see the replies to a comment, Instagram shows you the last 3 instead of the first. You then have to click “show more replies” to see more, but it only shows you the last 3 again. If you’re trying to read the first replies to a comment with many, good luck., They also used to have it so that if you clicked on a comment, you would be taken to this little screen where you could actually see all the comments in order. This saved users lots of time in clicking to see replies. So why did you remove it, Instagram?, Last thing I will mention is their recently added Reels portion. There are many things to say about those, but I want to mention how instagram added an function to pause the videos but removed it in about a week. We can’t have something as simple as watching a video., Instagram, please stop removing these useful features, or at least make it so we have the option to turn them on in our settings. ### Analysis: categories: App, App, App, App, App, aspects: Features, Content, Features, Features, Features, sentiments: Negative, Positive, Negative, Negative, Negative )))

### Review: title: Instagram keeps making their app worse, content: It’s a great app with a ton of content, but I find instagram adding good features for a little while then removing them., First, we were allowed to see the first replies to a comment first, but now it’s back to how it used to be before. For some reason, when you want to see the replies to a comment, Instagram shows you the last 3 instead of the first. You then have to click “show more replies” to see more, but it only shows you the last 3 again. If you’re trying to read the first replies to a comment with many, good luck., They also used to have it so that if you clicked on a comment, you would be taken to this little screen where you could actually see all the comments in order. This saved users lots of time in clicking to see replies. So why did you remove it, Instagram?, Last thing I will mention is their recently added Reels portion. There are many things to say about those, but I want to mention how instagram added an function to pause the videos but removed it in about a week. We can’t have something as simple as watching a video., Instagram, please stop removing these useful features, or at least make it so we have the option to turn them on in our settings. ### Analysis: categories: (App, App, App, App, App) aspects: (Features, Content, Features, Features, Features) sentiments: (Negative, Positive, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Instagram keeps making their app worse, It’s a great app with a ton of content, but I find instagram adding good features for a little while then removing them., First, we were allowed to see the first replies to a comment first, but now it’s back to how it used to be before. For some reason, when you want to see the replies to a comment, Instagram shows you the last 3 instead of the first. You then have to click “show more replies” to see more, but it only shows you the last 3 again. If you’re trying to read the first replies to a comment with many, good luck., They also used to have it so that if you clicked on a comment, you would be taken to this little screen where you could actually see all the comments in order. This saved users lots of time in clicking to see replies. So why did you remove it, Instagram?, Last thing I will mention is their recently added Reels portion. There are many things to say about those, but I want to mention how instagram added an function to pause the videos but removed it in about a week. We can’t have something as simple as watching a video., Instagram, please stop removing these useful features, or at least make it so we have the option to turn them on in our settings. Output: Interface - Content - Negative, Interface - Feature Removal - Negative, Interface - Comment Organization - Negative, Interface - Video Function - Negative $$$

Frustrating features

Instagram has come a long way…and I really enjoy using this social media platform. However, every time an updated version is created, IG makes it challenging to access features. That makes zero sense. Archives used to be located within highlights of IG stories, which was easier to navigate to. Now it’s listed where the settings and activity tabs are. How inconvenient when trying to edit highlights. Also, something need to be developed and added to rearrange highlights in the order the user desires (NOT default to chronological order) without going through the hassle of editing certain highlights from past stories. It’s absurd a feature wasn’t included when highlights were originally added. I’m so annoyed at this that I rarely post on stories. There’s isn’t any support available to assist in navigating through such concerns. So my only plea is to request on the next update, introduce features that are useful and better. The rearrangement feature for highlighted stories is needed and will definitely improve the experience of many users. Thank you! :)

User-Interface, User-Interface, User-Interface, App-Functionality, App-Functionality

Features, Usability, Navigation, Support, Features

negative, negative, negative, negative, positive

User-Interface - Features - negative, User-Interface - Usability - negative, User-Interface - Navigation - negative, App-Functionality - Support - negative, App-Functionality - Features - positive

### USER:Frustrating features, Instagram has come a long way…and I really enjoy using this social media platform. However, every time an updated version is created, IG makes it challenging to access features. That makes zero sense. Archives used to be located within highlights of IG stories, which was easier to navigate to. Now it’s listed where the settings and activity tabs are. How inconvenient when trying to edit highlights. Also, something need to be developed and added to rearrange highlights in the order the user desires (NOT default to chronological order) without going through the hassle of editing certain highlights from past stories. It’s absurd a feature wasn’t included when highlights were originally added. I’m so annoyed at this that I rarely post on stories. There’s isn’t any support available to assist in navigating through such concerns. So my only plea is to request on the next update, introduce features that are useful and better. The rearrangement feature for highlighted stories is needed and will definitely improve the experience of many users. Thank you! :) ### ASSISTANT: User-Interface - Features - negative, User-Interface - Usability - negative, User-Interface - Navigation - negative, App-Functionality - Support - negative, App-Functionality - Features - positive )))

### Review: title: Frustrating features, content: Instagram has come a long way…and I really enjoy using this social media platform. However, every time an updated version is created, IG makes it challenging to access features. That makes zero sense. Archives used to be located within highlights of IG stories, which was easier to navigate to. Now it’s listed where the settings and activity tabs are. How inconvenient when trying to edit highlights. Also, something need to be developed and added to rearrange highlights in the order the user desires (NOT default to chronological order) without going through the hassle of editing certain highlights from past stories. It’s absurd a feature wasn’t included when highlights were originally added. I’m so annoyed at this that I rarely post on stories. There’s isn’t any support available to assist in navigating through such concerns. So my only plea is to request on the next update, introduce features that are useful and better. The rearrangement feature for highlighted stories is needed and will definitely improve the experience of many users. Thank you! :) ### Analysis: categories: User-Interface, User-Interface, User-Interface, App-Functionality, App-Functionality, aspects: Features, Usability, Navigation, Support, Features, sentiments: negative, negative, negative, negative, positive )))

### Review: title: Frustrating features, content: Instagram has come a long way…and I really enjoy using this social media platform. However, every time an updated version is created, IG makes it challenging to access features. That makes zero sense. Archives used to be located within highlights of IG stories, which was easier to navigate to. Now it’s listed where the settings and activity tabs are. How inconvenient when trying to edit highlights. Also, something need to be developed and added to rearrange highlights in the order the user desires (NOT default to chronological order) without going through the hassle of editing certain highlights from past stories. It’s absurd a feature wasn’t included when highlights were originally added. I’m so annoyed at this that I rarely post on stories. There’s isn’t any support available to assist in navigating through such concerns. So my only plea is to request on the next update, introduce features that are useful and better. The rearrangement feature for highlighted stories is needed and will definitely improve the experience of many users. Thank you! :) ### Analysis: categories: (User-Interface, User-Interface, User-Interface, App-Functionality, App-Functionality) aspects: (Features, Usability, Navigation, Support, Features) sentiments: (negative, negative, negative, negative, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Frustrating features, Instagram has come a long way…and I really enjoy using this social media platform. However, every time an updated version is created, IG makes it challenging to access features. That makes zero sense. Archives used to be located within highlights of IG stories, which was easier to navigate to. Now it’s listed where the settings and activity tabs are. How inconvenient when trying to edit highlights. Also, something need to be developed and added to rearrange highlights in the order the user desires (NOT default to chronological order) without going through the hassle of editing certain highlights from past stories. It’s absurd a feature wasn’t included when highlights were originally added. I’m so annoyed at this that I rarely post on stories. There’s isn’t any support available to assist in navigating through such concerns. So my only plea is to request on the next update, introduce features that are useful and better. The rearrangement feature for highlighted stories is needed and will definitely improve the experience of many users. Thank you! :) Output: User-Interface - Features - negative, User-Interface - Usability - negative, User-Interface - Navigation - negative, App-Functionality - Support - negative, App-Functionality - Features - positive $$$

Upset

Instagram is great! I can talk with my friends and my family and of course have tons of awesome funny people I can follow and the content is amazing! But one thing I didn’t love was I went on Instagram and went to like a picture of a more famous person and I decided to put a bunch of rainbows on a post that person said for fans to do in another app so I type as many rainbows and rainbow flags as I can and press enter a little tag pops up talking about how they make sure that there’s no inappropriate content on the app and said mine was restricted and I couldn’t do anything about it. When I’m scrolling through random hashtags and see stuff like pictures of booms or people having sex and think... Why isn’t this filtered too??? Why is this happening over flipping rainbows!!! So great app but you need to fix that it’s getting on my last nerve. I also want to point out that some pictures or posts by some Musers or social media stars are great and get a lot of hate and it makes me sad because an entire account was taken down to avoid the hate and hurt and nobody helped what so ever so yea screw the fact that you couldn’t stop cyber bullies. Instagram!

Social Impact, Freedom of Speech, Functionality, Functionality, Social Impact

Hate, Censorship, Filtering, Content, Cyber Bullying

Negative, Negative, Negative, Neutral, Negative

Social Impact Hate - Negative, Freedom of Speech - Censorship - Negative, Functionality - Filtering - Negative, Functionality - Content - Neutral, Social Impact - Cyber Bullying - Negative

### USER:Upset, Instagram is great! I can talk with my friends and my family and of course have tons of awesome funny people I can follow and the content is amazing! But one thing I didn’t love was I went on Instagram and went to like a picture of a more famous person and I decided to put a bunch of rainbows on a post that person said for fans to do in another app so I type as many rainbows and rainbow flags as I can and press enter a little tag pops up talking about how they make sure that there’s no inappropriate content on the app and said mine was restricted and I couldn’t do anything about it. When I’m scrolling through random hashtags and see stuff like pictures of booms or people having sex and think... Why isn’t this filtered too??? Why is this happening over flipping rainbows!!! So great app but you need to fix that it’s getting on my last nerve. I also want to point out that some pictures or posts by some Musers or social media stars are great and get a lot of hate and it makes me sad because an entire account was taken down to avoid the hate and hurt and nobody helped what so ever so yea screw the fact that you couldn’t stop cyber bullies. Instagram! ### ASSISTANT: Social Impact Hate - Negative, Freedom of Speech - Censorship - Negative, Functionality - Filtering - Negative, Functionality - Content - Neutral, Social Impact - Cyber Bullying - Negative )))

### Review: title: Upset, content: Instagram is great! I can talk with my friends and my family and of course have tons of awesome funny people I can follow and the content is amazing! But one thing I didn’t love was I went on Instagram and went to like a picture of a more famous person and I decided to put a bunch of rainbows on a post that person said for fans to do in another app so I type as many rainbows and rainbow flags as I can and press enter a little tag pops up talking about how they make sure that there’s no inappropriate content on the app and said mine was restricted and I couldn’t do anything about it. When I’m scrolling through random hashtags and see stuff like pictures of booms or people having sex and think... Why isn’t this filtered too??? Why is this happening over flipping rainbows!!! So great app but you need to fix that it’s getting on my last nerve. I also want to point out that some pictures or posts by some Musers or social media stars are great and get a lot of hate and it makes me sad because an entire account was taken down to avoid the hate and hurt and nobody helped what so ever so yea screw the fact that you couldn’t stop cyber bullies. Instagram! ### Analysis: categories: Social Impact, Freedom of Speech, Functionality, Functionality, Social Impact, aspects: Hate, Censorship, Filtering, Content, Cyber Bullying, sentiments: Negative, Negative, Negative, Neutral, Negative )))

### Review: title: Upset, content: Instagram is great! I can talk with my friends and my family and of course have tons of awesome funny people I can follow and the content is amazing! But one thing I didn’t love was I went on Instagram and went to like a picture of a more famous person and I decided to put a bunch of rainbows on a post that person said for fans to do in another app so I type as many rainbows and rainbow flags as I can and press enter a little tag pops up talking about how they make sure that there’s no inappropriate content on the app and said mine was restricted and I couldn’t do anything about it. When I’m scrolling through random hashtags and see stuff like pictures of booms or people having sex and think... Why isn’t this filtered too??? Why is this happening over flipping rainbows!!! So great app but you need to fix that it’s getting on my last nerve. I also want to point out that some pictures or posts by some Musers or social media stars are great and get a lot of hate and it makes me sad because an entire account was taken down to avoid the hate and hurt and nobody helped what so ever so yea screw the fact that you couldn’t stop cyber bullies. Instagram! ### Analysis: categories: ( Social Impact, Freedom of Speech, Functionality, Functionality, Social Impact) aspects: (Hate, Censorship, Filtering, Content, Cyber Bullying) sentiments: (Negative, Negative, Negative, Neutral, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Upset, Instagram is great! I can talk with my friends and my family and of course have tons of awesome funny people I can follow and the content is amazing! But one thing I didn’t love was I went on Instagram and went to like a picture of a more famous person and I decided to put a bunch of rainbows on a post that person said for fans to do in another app so I type as many rainbows and rainbow flags as I can and press enter a little tag pops up talking about how they make sure that there’s no inappropriate content on the app and said mine was restricted and I couldn’t do anything about it. When I’m scrolling through random hashtags and see stuff like pictures of booms or people having sex and think... Why isn’t this filtered too??? Why is this happening over flipping rainbows!!! So great app but you need to fix that it’s getting on my last nerve. I also want to point out that some pictures or posts by some Musers or social media stars are great and get a lot of hate and it makes me sad because an entire account was taken down to avoid the hate and hurt and nobody helped what so ever so yea screw the fact that you couldn’t stop cyber bullies. Instagram! Output: Social Impact Hate - Negative, Freedom of Speech - Censorship - Negative, Functionality - Filtering - Negative, Functionality - Content - Neutral, Social Impact - Cyber Bullying - Negative $$$

Cannot put reels on main page after upload

I think it is ridiculous to have a reels page and no option at all what’s so ever to choose rather you want to put it on your main feed or not! I accidentally removed a reel from my grid that i did NOT want removed and there is no way for me to revert that! It’s honestly backwards and ridiculous! What is the point of having a Instagram account and posting content if you can’t even make the choice where you want your content to go! Trying to make my page more catching to the eye and that accidental removal messed up a lot!! I am so annoyed and frustrated. Something so simple that Instagram refuses to do! I will not recant my review or rating until this is fixed, , Update%**, This happened yet again and this time I didn’t even hit the remove button it just went away! This is ridiculous! If Instagram isn’t going to allow its user to do what they want with their content the please give a second confirmation to make sure it’s really what the user wants 9/10 it isn’t!!

Interface, Interface

Content Management, User Experience

Negative, Negative

Functionality - Content Control - Negative

### USER:Cannot put reels on main page after upload, I think it is ridiculous to have a reels page and no option at all what’s so ever to choose rather you want to put it on your main feed or not! I accidentally removed a reel from my grid that i did NOT want removed and there is no way for me to revert that! It’s honestly backwards and ridiculous! What is the point of having a Instagram account and posting content if you can’t even make the choice where you want your content to go! Trying to make my page more catching to the eye and that accidental removal messed up a lot!! I am so annoyed and frustrated. Something so simple that Instagram refuses to do! I will not recant my review or rating until this is fixed, , Update%**, This happened yet again and this time I didn’t even hit the remove button it just went away! This is ridiculous! If Instagram isn’t going to allow its user to do what they want with their content the please give a second confirmation to make sure it’s really what the user wants 9/10 it isn’t!! ### ASSISTANT: Functionality - Content Control - Negative )))

### Review: title: Cannot put reels on main page after upload, content: I think it is ridiculous to have a reels page and no option at all what’s so ever to choose rather you want to put it on your main feed or not! I accidentally removed a reel from my grid that i did NOT want removed and there is no way for me to revert that! It’s honestly backwards and ridiculous! What is the point of having a Instagram account and posting content if you can’t even make the choice where you want your content to go! Trying to make my page more catching to the eye and that accidental removal messed up a lot!! I am so annoyed and frustrated. Something so simple that Instagram refuses to do! I will not recant my review or rating until this is fixed, , Update%**, This happened yet again and this time I didn’t even hit the remove button it just went away! This is ridiculous! If Instagram isn’t going to allow its user to do what they want with their content the please give a second confirmation to make sure it’s really what the user wants 9/10 it isn’t!! ### Analysis: categories: Interface, Interface, aspects: Content Management, User Experience, sentiments: Negative, Negative )))

### Review: title: Cannot put reels on main page after upload, content: I think it is ridiculous to have a reels page and no option at all what’s so ever to choose rather you want to put it on your main feed or not! I accidentally removed a reel from my grid that i did NOT want removed and there is no way for me to revert that! It’s honestly backwards and ridiculous! What is the point of having a Instagram account and posting content if you can’t even make the choice where you want your content to go! Trying to make my page more catching to the eye and that accidental removal messed up a lot!! I am so annoyed and frustrated. Something so simple that Instagram refuses to do! I will not recant my review or rating until this is fixed, , Update%**, This happened yet again and this time I didn’t even hit the remove button it just went away! This is ridiculous! If Instagram isn’t going to allow its user to do what they want with their content the please give a second confirmation to make sure it’s really what the user wants 9/10 it isn’t!! ### Analysis: categories: (Interface, Interface) aspects: (Content Management, User Experience) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Cannot put reels on main page after upload, I think it is ridiculous to have a reels page and no option at all what’s so ever to choose rather you want to put it on your main feed or not! I accidentally removed a reel from my grid that i did NOT want removed and there is no way for me to revert that! It’s honestly backwards and ridiculous! What is the point of having a Instagram account and posting content if you can’t even make the choice where you want your content to go! Trying to make my page more catching to the eye and that accidental removal messed up a lot!! I am so annoyed and frustrated. Something so simple that Instagram refuses to do! I will not recant my review or rating until this is fixed, , Update%**, This happened yet again and this time I didn’t even hit the remove button it just went away! This is ridiculous! If Instagram isn’t going to allow its user to do what they want with their content the please give a second confirmation to make sure it’s really what the user wants 9/10 it isn’t!! Output: Functionality - Content Control - Negative $$$

Biased Inconsistent Censorship & Standards

I have over the last 6 months reported hundreds of blatantly fake & porn accounts and IG does nothing, very few are removed. Oct. 7 happens, Gaza attacks and almost immediately my commenting privileges are revoked for 24 hours, then 7days with the explanation Spamming. Numerous innocuous comments are removed, such as a quote from Amnesty International. Yet, I have had numerous comments wishing a graphic death or caliphate on me, however IG does nothing. I am not even an “influencer”, journalist or activist. I see their accounts repeatedly receiving threats of removal. The common theme is Pro-Palestine. That said while passionate about the issue I have never used hate speech, bullied or threatened anyone. I am not sharing fringe material. My conclusion is that IG is deliberately trying to suppress Pro-Palestinian content, which is unethical. I fear this is a slippery slope and on the wrong side of history. And by silencing these voices IG becomes complicit in what looks like a genocide. What’s next? Will IG be interfering in elections? Please remove the fake accounts, the porn and the scams. Yes monitor hate speech, bullying but do not block free speech when it comes to people’s lives.

Social Responsibility, Social Responsibility, Social Responsibility

Content Moderation, Ethics, Free Speech

Negative, Negative, Negative

Social Media - Censorship - Negative, Social Media - Spamming - Negative, Social Media - Bias - Negative, Social Media - Politics - Neutral

### USER:Biased Inconsistent Censorship & Standards, I have over the last 6 months reported hundreds of blatantly fake & porn accounts and IG does nothing, very few are removed. Oct. 7 happens, Gaza attacks and almost immediately my commenting privileges are revoked for 24 hours, then 7days with the explanation Spamming. Numerous innocuous comments are removed, such as a quote from Amnesty International. Yet, I have had numerous comments wishing a graphic death or caliphate on me, however IG does nothing. I am not even an “influencer”, journalist or activist. I see their accounts repeatedly receiving threats of removal. The common theme is Pro-Palestine. That said while passionate about the issue I have never used hate speech, bullied or threatened anyone. I am not sharing fringe material. My conclusion is that IG is deliberately trying to suppress Pro-Palestinian content, which is unethical. I fear this is a slippery slope and on the wrong side of history. And by silencing these voices IG becomes complicit in what looks like a genocide. What’s next? Will IG be interfering in elections? Please remove the fake accounts, the porn and the scams. Yes monitor hate speech, bullying but do not block free speech when it comes to people’s lives. ### ASSISTANT: Social Media - Censorship - Negative, Social Media - Spamming - Negative, Social Media - Bias - Negative, Social Media - Politics - Neutral )))

### Review: title: Biased Inconsistent Censorship & Standards, content: I have over the last 6 months reported hundreds of blatantly fake & porn accounts and IG does nothing, very few are removed. Oct. 7 happens, Gaza attacks and almost immediately my commenting privileges are revoked for 24 hours, then 7days with the explanation Spamming. Numerous innocuous comments are removed, such as a quote from Amnesty International. Yet, I have had numerous comments wishing a graphic death or caliphate on me, however IG does nothing. I am not even an “influencer”, journalist or activist. I see their accounts repeatedly receiving threats of removal. The common theme is Pro-Palestine. That said while passionate about the issue I have never used hate speech, bullied or threatened anyone. I am not sharing fringe material. My conclusion is that IG is deliberately trying to suppress Pro-Palestinian content, which is unethical. I fear this is a slippery slope and on the wrong side of history. And by silencing these voices IG becomes complicit in what looks like a genocide. What’s next? Will IG be interfering in elections? Please remove the fake accounts, the porn and the scams. Yes monitor hate speech, bullying but do not block free speech when it comes to people’s lives. ### Analysis: categories: Social Responsibility, Social Responsibility, Social Responsibility, aspects: Content Moderation, Ethics, Free Speech, sentiments: Negative, Negative, Negative )))

### Review: title: Biased Inconsistent Censorship & Standards, content: I have over the last 6 months reported hundreds of blatantly fake & porn accounts and IG does nothing, very few are removed. Oct. 7 happens, Gaza attacks and almost immediately my commenting privileges are revoked for 24 hours, then 7days with the explanation Spamming. Numerous innocuous comments are removed, such as a quote from Amnesty International. Yet, I have had numerous comments wishing a graphic death or caliphate on me, however IG does nothing. I am not even an “influencer”, journalist or activist. I see their accounts repeatedly receiving threats of removal. The common theme is Pro-Palestine. That said while passionate about the issue I have never used hate speech, bullied or threatened anyone. I am not sharing fringe material. My conclusion is that IG is deliberately trying to suppress Pro-Palestinian content, which is unethical. I fear this is a slippery slope and on the wrong side of history. And by silencing these voices IG becomes complicit in what looks like a genocide. What’s next? Will IG be interfering in elections? Please remove the fake accounts, the porn and the scams. Yes monitor hate speech, bullying but do not block free speech when it comes to people’s lives. ### Analysis: categories: (Social Responsibility, Social Responsibility, Social Responsibility) aspects: (Content Moderation, Ethics, Free Speech) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Biased Inconsistent Censorship & Standards, I have over the last 6 months reported hundreds of blatantly fake & porn accounts and IG does nothing, very few are removed. Oct. 7 happens, Gaza attacks and almost immediately my commenting privileges are revoked for 24 hours, then 7days with the explanation Spamming. Numerous innocuous comments are removed, such as a quote from Amnesty International. Yet, I have had numerous comments wishing a graphic death or caliphate on me, however IG does nothing. I am not even an “influencer”, journalist or activist. I see their accounts repeatedly receiving threats of removal. The common theme is Pro-Palestine. That said while passionate about the issue I have never used hate speech, bullied or threatened anyone. I am not sharing fringe material. My conclusion is that IG is deliberately trying to suppress Pro-Palestinian content, which is unethical. I fear this is a slippery slope and on the wrong side of history. And by silencing these voices IG becomes complicit in what looks like a genocide. What’s next? Will IG be interfering in elections? Please remove the fake accounts, the porn and the scams. Yes monitor hate speech, bullying but do not block free speech when it comes to people’s lives. Output: Social Media - Censorship - Negative, Social Media - Spamming - Negative, Social Media - Bias - Negative, Social Media - Politics - Neutral $$$

:(

i honestly love instagram! it’s great for communicating and sharing. but i’d say since yesterday to now, i’ve been having some trouble which i can’t report on the app. since yesterday i had been using instagram happily. until it had closed the app while i was trying to post something. i went into the app again and for about a minute maybe, the app closed again. it kept doing it over and over again so i went and researched how to fix the problem. i tried to update the app but it was up to date. i tried updating my device but it was up to date as well. i checked my storage and it was completely fine! i tried uninstalling and reinstalling the app multiple times but it kept happening. the next day, being today, i opened the app and it was working great! then i tried posting what i was trying to post yesterday... instagram crashed! AGAIN. i tried doing the same as the day before but i gave up. i was wondering if there was a way i could fix this issue. please respond as soon as you can.

App

Functionality

Negative

App - Functionality - Negative

### USER::(, i honestly love instagram! it’s great for communicating and sharing. but i’d say since yesterday to now, i’ve been having some trouble which i can’t report on the app. since yesterday i had been using instagram happily. until it had closed the app while i was trying to post something. i went into the app again and for about a minute maybe, the app closed again. it kept doing it over and over again so i went and researched how to fix the problem. i tried to update the app but it was up to date. i tried updating my device but it was up to date as well. i checked my storage and it was completely fine! i tried uninstalling and reinstalling the app multiple times but it kept happening. the next day, being today, i opened the app and it was working great! then i tried posting what i was trying to post yesterday... instagram crashed! AGAIN. i tried doing the same as the day before but i gave up. i was wondering if there was a way i could fix this issue. please respond as soon as you can. ### ASSISTANT: App - Functionality - Negative )))

### Review: title: :(, content: i honestly love instagram! it’s great for communicating and sharing. but i’d say since yesterday to now, i’ve been having some trouble which i can’t report on the app. since yesterday i had been using instagram happily. until it had closed the app while i was trying to post something. i went into the app again and for about a minute maybe, the app closed again. it kept doing it over and over again so i went and researched how to fix the problem. i tried to update the app but it was up to date. i tried updating my device but it was up to date as well. i checked my storage and it was completely fine! i tried uninstalling and reinstalling the app multiple times but it kept happening. the next day, being today, i opened the app and it was working great! then i tried posting what i was trying to post yesterday... instagram crashed! AGAIN. i tried doing the same as the day before but i gave up. i was wondering if there was a way i could fix this issue. please respond as soon as you can. ### Analysis: categories: App, aspects: Functionality, sentiments: Negative )))

### Review: title: :(, content: i honestly love instagram! it’s great for communicating and sharing. but i’d say since yesterday to now, i’ve been having some trouble which i can’t report on the app. since yesterday i had been using instagram happily. until it had closed the app while i was trying to post something. i went into the app again and for about a minute maybe, the app closed again. it kept doing it over and over again so i went and researched how to fix the problem. i tried to update the app but it was up to date. i tried updating my device but it was up to date as well. i checked my storage and it was completely fine! i tried uninstalling and reinstalling the app multiple times but it kept happening. the next day, being today, i opened the app and it was working great! then i tried posting what i was trying to post yesterday... instagram crashed! AGAIN. i tried doing the same as the day before but i gave up. i was wondering if there was a way i could fix this issue. please respond as soon as you can. ### Analysis: categories: (App) aspects: (Functionality) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: :(, i honestly love instagram! it’s great for communicating and sharing. but i’d say since yesterday to now, i’ve been having some trouble which i can’t report on the app. since yesterday i had been using instagram happily. until it had closed the app while i was trying to post something. i went into the app again and for about a minute maybe, the app closed again. it kept doing it over and over again so i went and researched how to fix the problem. i tried to update the app but it was up to date. i tried updating my device but it was up to date as well. i checked my storage and it was completely fine! i tried uninstalling and reinstalling the app multiple times but it kept happening. the next day, being today, i opened the app and it was working great! then i tried posting what i was trying to post yesterday... instagram crashed! AGAIN. i tried doing the same as the day before but i gave up. i was wondering if there was a way i could fix this issue. please respond as soon as you can. Output: App - Functionality - Negative $$$

New Update

The new update is absolutely annoying. I can’t see recent posts without having to click on older posts from people I follow. And if I don’t click on that it just displays ONE new picture from someone I follow. Every time I get on this app all I see is that. Which at this point has gotten on my nerves. Just that one recent picture which is 7 hours old now. Even if I refresh the page I don’t get an update of recent posts with other people I follow. Before the new update it changes constantly and I know some people that I do follow post on a daily basic. Change the format back. I rather scroll on my feed to see post of people I FOLLOW. Not the stupid suggest posts on my feeds. Change it back to how it was. This is incredibly stupid. It’s more stupid having another button to see older posts on my personal page. Stop putting explore page videos/posts of people I do not follow on the personal page. I get on Instagram multiple times a day and I do use the explore page a lot. Keep the personal page separate from the explore page. That is beyond ridiculous. Why are you changing the format? I don’t want to see suggested posts on my personal page. Change it back to where when I scroll on my personal page, it just displays posts from people I follow. Stop including the explore page on the personal page. KEEP THEM SEPARATE. Literally have a personal page button and an explore page button for a reason. Keep it that way.

User Interface, User Interface, User Interface

Feed, Suggested Posts, Explore Page

Negative, Negative, Negative

App - Functionality - Negative, App - User Interface - Negative, App - Updates - Negative

### USER:New Update, The new update is absolutely annoying. I can’t see recent posts without having to click on older posts from people I follow. And if I don’t click on that it just displays ONE new picture from someone I follow. Every time I get on this app all I see is that. Which at this point has gotten on my nerves. Just that one recent picture which is 7 hours old now. Even if I refresh the page I don’t get an update of recent posts with other people I follow. Before the new update it changes constantly and I know some people that I do follow post on a daily basic. Change the format back. I rather scroll on my feed to see post of people I FOLLOW. Not the stupid suggest posts on my feeds. Change it back to how it was. This is incredibly stupid. It’s more stupid having another button to see older posts on my personal page. Stop putting explore page videos/posts of people I do not follow on the personal page. I get on Instagram multiple times a day and I do use the explore page a lot. Keep the personal page separate from the explore page. That is beyond ridiculous. Why are you changing the format? I don’t want to see suggested posts on my personal page. Change it back to where when I scroll on my personal page, it just displays posts from people I follow. Stop including the explore page on the personal page. KEEP THEM SEPARATE. Literally have a personal page button and an explore page button for a reason. Keep it that way. ### ASSISTANT: App - Functionality - Negative, App - User Interface - Negative, App - Updates - Negative )))

### Review: title: New Update, content: The new update is absolutely annoying. I can’t see recent posts without having to click on older posts from people I follow. And if I don’t click on that it just displays ONE new picture from someone I follow. Every time I get on this app all I see is that. Which at this point has gotten on my nerves. Just that one recent picture which is 7 hours old now. Even if I refresh the page I don’t get an update of recent posts with other people I follow. Before the new update it changes constantly and I know some people that I do follow post on a daily basic. Change the format back. I rather scroll on my feed to see post of people I FOLLOW. Not the stupid suggest posts on my feeds. Change it back to how it was. This is incredibly stupid. It’s more stupid having another button to see older posts on my personal page. Stop putting explore page videos/posts of people I do not follow on the personal page. I get on Instagram multiple times a day and I do use the explore page a lot. Keep the personal page separate from the explore page. That is beyond ridiculous. Why are you changing the format? I don’t want to see suggested posts on my personal page. Change it back to where when I scroll on my personal page, it just displays posts from people I follow. Stop including the explore page on the personal page. KEEP THEM SEPARATE. Literally have a personal page button and an explore page button for a reason. Keep it that way. ### Analysis: categories: User Interface, User Interface, User Interface, aspects: Feed, Suggested Posts, Explore Page, sentiments: Negative, Negative, Negative )))

### Review: title: New Update, content: The new update is absolutely annoying. I can’t see recent posts without having to click on older posts from people I follow. And if I don’t click on that it just displays ONE new picture from someone I follow. Every time I get on this app all I see is that. Which at this point has gotten on my nerves. Just that one recent picture which is 7 hours old now. Even if I refresh the page I don’t get an update of recent posts with other people I follow. Before the new update it changes constantly and I know some people that I do follow post on a daily basic. Change the format back. I rather scroll on my feed to see post of people I FOLLOW. Not the stupid suggest posts on my feeds. Change it back to how it was. This is incredibly stupid. It’s more stupid having another button to see older posts on my personal page. Stop putting explore page videos/posts of people I do not follow on the personal page. I get on Instagram multiple times a day and I do use the explore page a lot. Keep the personal page separate from the explore page. That is beyond ridiculous. Why are you changing the format? I don’t want to see suggested posts on my personal page. Change it back to where when I scroll on my personal page, it just displays posts from people I follow. Stop including the explore page on the personal page. KEEP THEM SEPARATE. Literally have a personal page button and an explore page button for a reason. Keep it that way. ### Analysis: categories: (User Interface, User Interface, User Interface) aspects: (Feed, Suggested Posts, Explore Page) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: New Update, The new update is absolutely annoying. I can’t see recent posts without having to click on older posts from people I follow. And if I don’t click on that it just displays ONE new picture from someone I follow. Every time I get on this app all I see is that. Which at this point has gotten on my nerves. Just that one recent picture which is 7 hours old now. Even if I refresh the page I don’t get an update of recent posts with other people I follow. Before the new update it changes constantly and I know some people that I do follow post on a daily basic. Change the format back. I rather scroll on my feed to see post of people I FOLLOW. Not the stupid suggest posts on my feeds. Change it back to how it was. This is incredibly stupid. It’s more stupid having another button to see older posts on my personal page. Stop putting explore page videos/posts of people I do not follow on the personal page. I get on Instagram multiple times a day and I do use the explore page a lot. Keep the personal page separate from the explore page. That is beyond ridiculous. Why are you changing the format? I don’t want to see suggested posts on my personal page. Change it back to where when I scroll on my personal page, it just displays posts from people I follow. Stop including the explore page on the personal page. KEEP THEM SEPARATE. Literally have a personal page button and an explore page button for a reason. Keep it that way. Output: App - Functionality - Negative, App - User Interface - Negative, App - Updates - Negative $$$

No new story features

Before you tell me what I’m doing wrong, I’ve tried everything. My app is updated, I have deleted and re-downloaded the app several times, used the app from another device, and I’ve even tried reaching out to Instagram about this issue at least twenty times and nobody has even tried helping me with my problem. I have had this issue for MONTHS (since the update came out and all these features were added)., I have not had any story features (polls, questions, music, etc) available on my account since they were added to Instagram. I have tried reporting the issue countless times and nothing. I have tried calling the helpline and they don’t even bother answering. The number is there for decoration. I was really hoping to use these features to reach out to my followers to help promote my business but obviously I have not been able to do that., and NO, I absolutely do NOT want to create a new account. I have had mine for years and I shouldn’t have to make a new one. Instagram should be able to tell me exactly what the problem is and fix it., I am very disappointed with the poor help service. If I don’t get an update on my problem any time soon then I’m seriously going to consider quitting. This is ridiculous and very annoying.

App Features, Customer Support, Customer Support

Story features, Helpline, Response time

negative, negative, negative

App Features - Story features - negative, Customer Support - Helpline - negative, Customer Support - Response time - negative

### USER:No new story features, Before you tell me what I’m doing wrong, I’ve tried everything. My app is updated, I have deleted and re-downloaded the app several times, used the app from another device, and I’ve even tried reaching out to Instagram about this issue at least twenty times and nobody has even tried helping me with my problem. I have had this issue for MONTHS (since the update came out and all these features were added)., I have not had any story features (polls, questions, music, etc) available on my account since they were added to Instagram. I have tried reporting the issue countless times and nothing. I have tried calling the helpline and they don’t even bother answering. The number is there for decoration. I was really hoping to use these features to reach out to my followers to help promote my business but obviously I have not been able to do that., and NO, I absolutely do NOT want to create a new account. I have had mine for years and I shouldn’t have to make a new one. Instagram should be able to tell me exactly what the problem is and fix it., I am very disappointed with the poor help service. If I don’t get an update on my problem any time soon then I’m seriously going to consider quitting. This is ridiculous and very annoying. ### ASSISTANT: App Features - Story features - negative, Customer Support - Helpline - negative, Customer Support - Response time - negative )))

### Review: title: No new story features, content: Before you tell me what I’m doing wrong, I’ve tried everything. My app is updated, I have deleted and re-downloaded the app several times, used the app from another device, and I’ve even tried reaching out to Instagram about this issue at least twenty times and nobody has even tried helping me with my problem. I have had this issue for MONTHS (since the update came out and all these features were added)., I have not had any story features (polls, questions, music, etc) available on my account since they were added to Instagram. I have tried reporting the issue countless times and nothing. I have tried calling the helpline and they don’t even bother answering. The number is there for decoration. I was really hoping to use these features to reach out to my followers to help promote my business but obviously I have not been able to do that., and NO, I absolutely do NOT want to create a new account. I have had mine for years and I shouldn’t have to make a new one. Instagram should be able to tell me exactly what the problem is and fix it., I am very disappointed with the poor help service. If I don’t get an update on my problem any time soon then I’m seriously going to consider quitting. This is ridiculous and very annoying. ### Analysis: categories: App Features, Customer Support, Customer Support, aspects: Story features, Helpline, Response time, sentiments: negative, negative, negative )))

### Review: title: No new story features, content: Before you tell me what I’m doing wrong, I’ve tried everything. My app is updated, I have deleted and re-downloaded the app several times, used the app from another device, and I’ve even tried reaching out to Instagram about this issue at least twenty times and nobody has even tried helping me with my problem. I have had this issue for MONTHS (since the update came out and all these features were added)., I have not had any story features (polls, questions, music, etc) available on my account since they were added to Instagram. I have tried reporting the issue countless times and nothing. I have tried calling the helpline and they don’t even bother answering. The number is there for decoration. I was really hoping to use these features to reach out to my followers to help promote my business but obviously I have not been able to do that., and NO, I absolutely do NOT want to create a new account. I have had mine for years and I shouldn’t have to make a new one. Instagram should be able to tell me exactly what the problem is and fix it., I am very disappointed with the poor help service. If I don’t get an update on my problem any time soon then I’m seriously going to consider quitting. This is ridiculous and very annoying. ### Analysis: categories: (App Features, Customer Support, Customer Support) aspects: (Story features, Helpline, Response time) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: No new story features, Before you tell me what I’m doing wrong, I’ve tried everything. My app is updated, I have deleted and re-downloaded the app several times, used the app from another device, and I’ve even tried reaching out to Instagram about this issue at least twenty times and nobody has even tried helping me with my problem. I have had this issue for MONTHS (since the update came out and all these features were added)., I have not had any story features (polls, questions, music, etc) available on my account since they were added to Instagram. I have tried reporting the issue countless times and nothing. I have tried calling the helpline and they don’t even bother answering. The number is there for decoration. I was really hoping to use these features to reach out to my followers to help promote my business but obviously I have not been able to do that., and NO, I absolutely do NOT want to create a new account. I have had mine for years and I shouldn’t have to make a new one. Instagram should be able to tell me exactly what the problem is and fix it., I am very disappointed with the poor help service. If I don’t get an update on my problem any time soon then I’m seriously going to consider quitting. This is ridiculous and very annoying. Output: App Features - Story features - negative, Customer Support - Helpline - negative, Customer Support - Response time - negative $$$

Instagram is worse then Tik Tok

Tik Tok is very racist when it comes to limited the type of content black people can post ever since the owner of Facebook bought instagram it’s been getting worse and worse you used to have to work really hard for a verified blue check mark now it doesn’t mean anything on top of shadow banning and censoring black content creators and blog pages and artist has gotten worse and worse over the decades also another issue is once they’ve determined you’ve broken community guidelines with out even giving it a truly thorough face to face person to person investigation it’s like every thing you do from that point on breaks community guidelines even if you do the exact same thing some one else did I post models and clean content yet I’m always being marked and censored for reposting and shouting out models who’ve posted the exact same content and have not been punished instagram could be way better then tik tok if they would stop being racist and allow people of color to hit the algorithm and stop holding broken community guideline rules over peoples heads for the rest of there life

App, App, App

Functionality, Moderation, Racism

Negative, Negative, Negative

App - Racism - Negative, App - Content moderation - Negative, App - Verification - Negative, App - Shadow banning - Negative, App - Censorship - Negative, App - Algorithm - Negative

### USER:Instagram is worse then Tik Tok, Tik Tok is very racist when it comes to limited the type of content black people can post ever since the owner of Facebook bought instagram it’s been getting worse and worse you used to have to work really hard for a verified blue check mark now it doesn’t mean anything on top of shadow banning and censoring black content creators and blog pages and artist has gotten worse and worse over the decades also another issue is once they’ve determined you’ve broken community guidelines with out even giving it a truly thorough face to face person to person investigation it’s like every thing you do from that point on breaks community guidelines even if you do the exact same thing some one else did I post models and clean content yet I’m always being marked and censored for reposting and shouting out models who’ve posted the exact same content and have not been punished instagram could be way better then tik tok if they would stop being racist and allow people of color to hit the algorithm and stop holding broken community guideline rules over peoples heads for the rest of there life ### ASSISTANT: App - Racism - Negative, App - Content moderation - Negative, App - Verification - Negative, App - Shadow banning - Negative, App - Censorship - Negative, App - Algorithm - Negative )))

### Review: title: Instagram is worse then Tik Tok, content: Tik Tok is very racist when it comes to limited the type of content black people can post ever since the owner of Facebook bought instagram it’s been getting worse and worse you used to have to work really hard for a verified blue check mark now it doesn’t mean anything on top of shadow banning and censoring black content creators and blog pages and artist has gotten worse and worse over the decades also another issue is once they’ve determined you’ve broken community guidelines with out even giving it a truly thorough face to face person to person investigation it’s like every thing you do from that point on breaks community guidelines even if you do the exact same thing some one else did I post models and clean content yet I’m always being marked and censored for reposting and shouting out models who’ve posted the exact same content and have not been punished instagram could be way better then tik tok if they would stop being racist and allow people of color to hit the algorithm and stop holding broken community guideline rules over peoples heads for the rest of there life ### Analysis: categories: App, App, App, aspects: Functionality, Moderation, Racism, sentiments: Negative, Negative, Negative )))

### Review: title: Instagram is worse then Tik Tok, content: Tik Tok is very racist when it comes to limited the type of content black people can post ever since the owner of Facebook bought instagram it’s been getting worse and worse you used to have to work really hard for a verified blue check mark now it doesn’t mean anything on top of shadow banning and censoring black content creators and blog pages and artist has gotten worse and worse over the decades also another issue is once they’ve determined you’ve broken community guidelines with out even giving it a truly thorough face to face person to person investigation it’s like every thing you do from that point on breaks community guidelines even if you do the exact same thing some one else did I post models and clean content yet I’m always being marked and censored for reposting and shouting out models who’ve posted the exact same content and have not been punished instagram could be way better then tik tok if they would stop being racist and allow people of color to hit the algorithm and stop holding broken community guideline rules over peoples heads for the rest of there life ### Analysis: categories: (App, App, App) aspects: (Functionality, Moderation, Racism) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Instagram is worse then Tik Tok, Tik Tok is very racist when it comes to limited the type of content black people can post ever since the owner of Facebook bought instagram it’s been getting worse and worse you used to have to work really hard for a verified blue check mark now it doesn’t mean anything on top of shadow banning and censoring black content creators and blog pages and artist has gotten worse and worse over the decades also another issue is once they’ve determined you’ve broken community guidelines with out even giving it a truly thorough face to face person to person investigation it’s like every thing you do from that point on breaks community guidelines even if you do the exact same thing some one else did I post models and clean content yet I’m always being marked and censored for reposting and shouting out models who’ve posted the exact same content and have not been punished instagram could be way better then tik tok if they would stop being racist and allow people of color to hit the algorithm and stop holding broken community guideline rules over peoples heads for the rest of there life Output: App - Racism - Negative, App - Content moderation - Negative, App - Verification - Negative, App - Shadow banning - Negative, App - Censorship - Negative, App - Algorithm - Negative $$$

haven’t been able to do anything for three months

I’ve been blocked from liking, commenting, or following other people back as well as having trouble with posting on my story. I’ve seen a lot of people having this problem for no reason so it seems like it’s something that should be looked into, however nothing has changed for me. Many accounts are apparently being “shadow-banned”, but get are back to normal in about a week. I, however, haven’t been able to do any of the things mentioned above in three months. I’ve sent in reports in settings, I’ve tried staying off the app for a week, and then deleting the app entirely for a week in hopes that the lack of activity would return my account back to normal just to find that nothing has changed. I hope a developer can assist me in getting the app back, but currently the app is useless, and seeing that no one has helped this far into the issue, I simply would not recommend this app to anyone based solely off of their lack of acknowledgement to my problem. I understand I am one user of many, but if they truly cared about their users they would help. Until then, I will be taking it upon myself to download tiktok and spend my time there instead of the long lengths of time I used to spend on this app.

App

Features

Negative

App - Functionality - Negative, App - Support - Negative

### USER:haven’t been able to do anything for three months, I’ve been blocked from liking, commenting, or following other people back as well as having trouble with posting on my story. I’ve seen a lot of people having this problem for no reason so it seems like it’s something that should be looked into, however nothing has changed for me. Many accounts are apparently being “shadow-banned”, but get are back to normal in about a week. I, however, haven’t been able to do any of the things mentioned above in three months. I’ve sent in reports in settings, I’ve tried staying off the app for a week, and then deleting the app entirely for a week in hopes that the lack of activity would return my account back to normal just to find that nothing has changed. I hope a developer can assist me in getting the app back, but currently the app is useless, and seeing that no one has helped this far into the issue, I simply would not recommend this app to anyone based solely off of their lack of acknowledgement to my problem. I understand I am one user of many, but if they truly cared about their users they would help. Until then, I will be taking it upon myself to download tiktok and spend my time there instead of the long lengths of time I used to spend on this app. ### ASSISTANT: App - Functionality - Negative, App - Support - Negative )))

### Review: title: haven’t been able to do anything for three months, content: I’ve been blocked from liking, commenting, or following other people back as well as having trouble with posting on my story. I’ve seen a lot of people having this problem for no reason so it seems like it’s something that should be looked into, however nothing has changed for me. Many accounts are apparently being “shadow-banned”, but get are back to normal in about a week. I, however, haven’t been able to do any of the things mentioned above in three months. I’ve sent in reports in settings, I’ve tried staying off the app for a week, and then deleting the app entirely for a week in hopes that the lack of activity would return my account back to normal just to find that nothing has changed. I hope a developer can assist me in getting the app back, but currently the app is useless, and seeing that no one has helped this far into the issue, I simply would not recommend this app to anyone based solely off of their lack of acknowledgement to my problem. I understand I am one user of many, but if they truly cared about their users they would help. Until then, I will be taking it upon myself to download tiktok and spend my time there instead of the long lengths of time I used to spend on this app. ### Analysis: categories: App, aspects: Features, sentiments: Negative )))

### Review: title: haven’t been able to do anything for three months, content: I’ve been blocked from liking, commenting, or following other people back as well as having trouble with posting on my story. I’ve seen a lot of people having this problem for no reason so it seems like it’s something that should be looked into, however nothing has changed for me. Many accounts are apparently being “shadow-banned”, but get are back to normal in about a week. I, however, haven’t been able to do any of the things mentioned above in three months. I’ve sent in reports in settings, I’ve tried staying off the app for a week, and then deleting the app entirely for a week in hopes that the lack of activity would return my account back to normal just to find that nothing has changed. I hope a developer can assist me in getting the app back, but currently the app is useless, and seeing that no one has helped this far into the issue, I simply would not recommend this app to anyone based solely off of their lack of acknowledgement to my problem. I understand I am one user of many, but if they truly cared about their users they would help. Until then, I will be taking it upon myself to download tiktok and spend my time there instead of the long lengths of time I used to spend on this app. ### Analysis: categories: (App) aspects: (Features) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: haven’t been able to do anything for three months, I’ve been blocked from liking, commenting, or following other people back as well as having trouble with posting on my story. I’ve seen a lot of people having this problem for no reason so it seems like it’s something that should be looked into, however nothing has changed for me. Many accounts are apparently being “shadow-banned”, but get are back to normal in about a week. I, however, haven’t been able to do any of the things mentioned above in three months. I’ve sent in reports in settings, I’ve tried staying off the app for a week, and then deleting the app entirely for a week in hopes that the lack of activity would return my account back to normal just to find that nothing has changed. I hope a developer can assist me in getting the app back, but currently the app is useless, and seeing that no one has helped this far into the issue, I simply would not recommend this app to anyone based solely off of their lack of acknowledgement to my problem. I understand I am one user of many, but if they truly cared about their users they would help. Until then, I will be taking it upon myself to download tiktok and spend my time there instead of the long lengths of time I used to spend on this app. Output: App - Functionality - Negative, App - Support - Negative $$$

Social Media

I remember a time when in order to communicate with a loved one (a girlfriend) I had to write and rewrite a bunch of letters, when finally I felt I did my best I had to take a shower and dress up to go downtown taking two busses to get to the post office and mail my “perfumed letter” , after mailing my letter went to a cafe or for lunch before taking my busses back home, wait three days for my letter to reach my girlfriend, making mental math thinking if she got the letter and wait about 8 days to get a letter back, now there is fb, instagram and other forms of communication that you can send an emoji as soon as you see a picture of your family or friends food or their pets., I wish my kids would of enjoy the romantic factor it was with relationships back in the day and at the same time I am thankful for this tools because now I have children and grandkids out of state and I love to check on them every chance I get specially when the weather is not so favorable on their part of town., , Mario Valdivia

Social Media, Social Media

communication, communication

positive, negative

Social Media - communication - positive, Social Media - communication - negative

### USER:Social Media, I remember a time when in order to communicate with a loved one (a girlfriend) I had to write and rewrite a bunch of letters, when finally I felt I did my best I had to take a shower and dress up to go downtown taking two busses to get to the post office and mail my “perfumed letter” , after mailing my letter went to a cafe or for lunch before taking my busses back home, wait three days for my letter to reach my girlfriend, making mental math thinking if she got the letter and wait about 8 days to get a letter back, now there is fb, instagram and other forms of communication that you can send an emoji as soon as you see a picture of your family or friends food or their pets., I wish my kids would of enjoy the romantic factor it was with relationships back in the day and at the same time I am thankful for this tools because now I have children and grandkids out of state and I love to check on them every chance I get specially when the weather is not so favorable on their part of town., , Mario Valdivia ### ASSISTANT: - communication - positive, - communication - negative )))

### Review: title: Social Media, content: I remember a time when in order to communicate with a loved one (a girlfriend) I had to write and rewrite a bunch of letters, when finally I felt I did my best I had to take a shower and dress up to go downtown taking two busses to get to the post office and mail my “perfumed letter” , after mailing my letter went to a cafe or for lunch before taking my busses back home, wait three days for my letter to reach my girlfriend, making mental math thinking if she got the letter and wait about 8 days to get a letter back, now there is fb, instagram and other forms of communication that you can send an emoji as soon as you see a picture of your family or friends food or their pets., I wish my kids would of enjoy the romantic factor it was with relationships back in the day and at the same time I am thankful for this tools because now I have children and grandkids out of state and I love to check on them every chance I get specially when the weather is not so favorable on their part of town., , Mario Valdivia ### Analysis: categories: Social Media, Social Media, aspects: communication, communication, sentiments: positive, negative )))

### Review: title: Social Media, content: I remember a time when in order to communicate with a loved one (a girlfriend) I had to write and rewrite a bunch of letters, when finally I felt I did my best I had to take a shower and dress up to go downtown taking two busses to get to the post office and mail my “perfumed letter” , after mailing my letter went to a cafe or for lunch before taking my busses back home, wait three days for my letter to reach my girlfriend, making mental math thinking if she got the letter and wait about 8 days to get a letter back, now there is fb, instagram and other forms of communication that you can send an emoji as soon as you see a picture of your family or friends food or their pets., I wish my kids would of enjoy the romantic factor it was with relationships back in the day and at the same time I am thankful for this tools because now I have children and grandkids out of state and I love to check on them every chance I get specially when the weather is not so favorable on their part of town., , Mario Valdivia ### Analysis: categories: (Social Media, Social Media) aspects: (communication, communication) sentiments: (positive, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Social Media, I remember a time when in order to communicate with a loved one (a girlfriend) I had to write and rewrite a bunch of letters, when finally I felt I did my best I had to take a shower and dress up to go downtown taking two busses to get to the post office and mail my “perfumed letter” , after mailing my letter went to a cafe or for lunch before taking my busses back home, wait three days for my letter to reach my girlfriend, making mental math thinking if she got the letter and wait about 8 days to get a letter back, now there is fb, instagram and other forms of communication that you can send an emoji as soon as you see a picture of your family or friends food or their pets., I wish my kids would of enjoy the romantic factor it was with relationships back in the day and at the same time I am thankful for this tools because now I have children and grandkids out of state and I love to check on them every chance I get specially when the weather is not so favorable on their part of town., , Mario Valdivia Output: - communication - positive, - communication - negative $$$

Maybe is this is here, I’ll actually get a response

I’ll try to keep this short. I’ve had instagram for many years and would never have an issue. Earlier this year, my account got hacked twice and with the second time I haven’t been able to log into my account. I would keep getting these weird error messages whenever I did the whole reset password and two factor identification method. I’ve even done the video account recovery to which I guess they only have AIs that cannot tell that I’m the same person with different hair. I have so many photos and memories on my old account that I didn’t have the time to save into my photo storage and I cannot get in contact with a human being to recover my old account. You have all this information and data on my life, that is my personal data and I have the right to demand for it all. And this has happened with numerous people, so all our information is just sitting there. Can’t delete the account, can’t even get my friends to report my old account to close it. I’ve tried everything and I’m so fed up with instagram. Instagram places updates that people don’t care for, hackers and bots are everywhere and everything is pretty much an ad. I’m waiting for the opportunity for class action lawsuit to emerge with those who have the same struggle as me and best believe, I will sign my name on it.

Security, Functionality, Functionality, Content, Functionality, Functionality

Account Recovery, Hacking, Reporting, Updates, Bots, Ads

Negative, Negative, Negative, Negative, Negative, Negative

Support - Personal data - Negative, Support - Account recovery - Negative, Functionality - Account deletion - Negative, Functionality - Reporting - Negative, Functionality - Updates - Negative, Functionality - Ads - Negative

### USER:Maybe is this is here, I’ll actually get a response, I’ll try to keep this short. I’ve had instagram for many years and would never have an issue. Earlier this year, my account got hacked twice and with the second time I haven’t been able to log into my account. I would keep getting these weird error messages whenever I did the whole reset password and two factor identification method. I’ve even done the video account recovery to which I guess they only have AIs that cannot tell that I’m the same person with different hair. I have so many photos and memories on my old account that I didn’t have the time to save into my photo storage and I cannot get in contact with a human being to recover my old account. You have all this information and data on my life, that is my personal data and I have the right to demand for it all. And this has happened with numerous people, so all our information is just sitting there. Can’t delete the account, can’t even get my friends to report my old account to close it. I’ve tried everything and I’m so fed up with instagram. Instagram places updates that people don’t care for, hackers and bots are everywhere and everything is pretty much an ad. I’m waiting for the opportunity for class action lawsuit to emerge with those who have the same struggle as me and best believe, I will sign my name on it. ### ASSISTANT: Support - Personal data - Negative, Support - Account recovery - Negative, Functionality - Account deletion - Negative, Functionality - Reporting - Negative, Functionality - Updates - Negative, Functionality - Ads - Negative )))

### Review: title: Maybe is this is here, I’ll actually get a response, content: I’ll try to keep this short. I’ve had instagram for many years and would never have an issue. Earlier this year, my account got hacked twice and with the second time I haven’t been able to log into my account. I would keep getting these weird error messages whenever I did the whole reset password and two factor identification method. I’ve even done the video account recovery to which I guess they only have AIs that cannot tell that I’m the same person with different hair. I have so many photos and memories on my old account that I didn’t have the time to save into my photo storage and I cannot get in contact with a human being to recover my old account. You have all this information and data on my life, that is my personal data and I have the right to demand for it all. And this has happened with numerous people, so all our information is just sitting there. Can’t delete the account, can’t even get my friends to report my old account to close it. I’ve tried everything and I’m so fed up with instagram. Instagram places updates that people don’t care for, hackers and bots are everywhere and everything is pretty much an ad. I’m waiting for the opportunity for class action lawsuit to emerge with those who have the same struggle as me and best believe, I will sign my name on it. ### Analysis: categories: Security, Functionality, Functionality, Content, Functionality, Functionality, aspects: Account Recovery, Hacking, Reporting, Updates, Bots, Ads, sentiments: Negative, Negative, Negative, Negative, Negative, Negative )))

### Review: title: Maybe is this is here, I’ll actually get a response, content: I’ll try to keep this short. I’ve had instagram for many years and would never have an issue. Earlier this year, my account got hacked twice and with the second time I haven’t been able to log into my account. I would keep getting these weird error messages whenever I did the whole reset password and two factor identification method. I’ve even done the video account recovery to which I guess they only have AIs that cannot tell that I’m the same person with different hair. I have so many photos and memories on my old account that I didn’t have the time to save into my photo storage and I cannot get in contact with a human being to recover my old account. You have all this information and data on my life, that is my personal data and I have the right to demand for it all. And this has happened with numerous people, so all our information is just sitting there. Can’t delete the account, can’t even get my friends to report my old account to close it. I’ve tried everything and I’m so fed up with instagram. Instagram places updates that people don’t care for, hackers and bots are everywhere and everything is pretty much an ad. I’m waiting for the opportunity for class action lawsuit to emerge with those who have the same struggle as me and best believe, I will sign my name on it. ### Analysis: categories: (Security, Functionality, Functionality, Content, Functionality, Functionality) aspects: (Account Recovery, Hacking, Reporting, Updates, Bots, Ads) sentiments: (Negative, Negative, Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Maybe is this is here, I’ll actually get a response, I’ll try to keep this short. I’ve had instagram for many years and would never have an issue. Earlier this year, my account got hacked twice and with the second time I haven’t been able to log into my account. I would keep getting these weird error messages whenever I did the whole reset password and two factor identification method. I’ve even done the video account recovery to which I guess they only have AIs that cannot tell that I’m the same person with different hair. I have so many photos and memories on my old account that I didn’t have the time to save into my photo storage and I cannot get in contact with a human being to recover my old account. You have all this information and data on my life, that is my personal data and I have the right to demand for it all. And this has happened with numerous people, so all our information is just sitting there. Can’t delete the account, can’t even get my friends to report my old account to close it. I’ve tried everything and I’m so fed up with instagram. Instagram places updates that people don’t care for, hackers and bots are everywhere and everything is pretty much an ad. I’m waiting for the opportunity for class action lawsuit to emerge with those who have the same struggle as me and best believe, I will sign my name on it. Output: Support - Personal data - Negative, Support - Account recovery - Negative, Functionality - Account deletion - Negative, Functionality - Reporting - Negative, Functionality - Updates - Negative, Functionality - Ads - Negative $$$

some things need to be fixed.....

First of I don’t like how if you have a really good quality picture instagram ruins the quality! THIS NEEDS TO BE FIXED RIGHT AWAY! US POSTING A PICTURE SHOULDN'T RUIN THE QUALITY OF THE POST! Second I don’t like how some people’s instagrams have different stuff than others. Like how for some people their can choose to color their messages and some can’t. It’s really unfair to others that don’t even have the option. The same thing goes with the bouncing text letter thing. Some people are able to move the text and it like wiggles and stiff while others do not have that option. Also it took so long for everyone to get the option to be able to share a post to your story. I remember i went years without having the option to share posts to your story, even after i sent many reports to instagram about this. So of course I was super happy when I FINALLY had the option. I have no clue why it took them sooo long to fix that when so many people were reporting that. Anyway I hope this helps and I hope instagram gets faster at fixing their bugs and make sure everyone’s instagrams are fair. Like have the same options and stuff. That’s it for now! 0w0

App, App, App, App

Image Quality, Features, Fairness, Bug Fixes

Negative, Negative, Negative, Negative

Interface - Picture quality - negative, Functionality - Options - negative, Functionality - Bugs - negative, Functionality - Fairness - negative

### USER:some things need to be fixed....., First of I don’t like how if you have a really good quality picture instagram ruins the quality! THIS NEEDS TO BE FIXED RIGHT AWAY! US POSTING A PICTURE SHOULDN'T RUIN THE QUALITY OF THE POST! Second I don’t like how some people’s instagrams have different stuff than others. Like how for some people their can choose to color their messages and some can’t. It’s really unfair to others that don’t even have the option. The same thing goes with the bouncing text letter thing. Some people are able to move the text and it like wiggles and stiff while others do not have that option. Also it took so long for everyone to get the option to be able to share a post to your story. I remember i went years without having the option to share posts to your story, even after i sent many reports to instagram about this. So of course I was super happy when I FINALLY had the option. I have no clue why it took them sooo long to fix that when so many people were reporting that. Anyway I hope this helps and I hope instagram gets faster at fixing their bugs and make sure everyone’s instagrams are fair. Like have the same options and stuff. That’s it for now! 0w0 ### ASSISTANT: Interface - Picture quality - negative, Functionality - Options - negative, Functionality - Bugs - negative, Functionality - Fairness - negative )))

### Review: title: some things need to be fixed....., content: First of I don’t like how if you have a really good quality picture instagram ruins the quality! THIS NEEDS TO BE FIXED RIGHT AWAY! US POSTING A PICTURE SHOULDN'T RUIN THE QUALITY OF THE POST! Second I don’t like how some people’s instagrams have different stuff than others. Like how for some people their can choose to color their messages and some can’t. It’s really unfair to others that don’t even have the option. The same thing goes with the bouncing text letter thing. Some people are able to move the text and it like wiggles and stiff while others do not have that option. Also it took so long for everyone to get the option to be able to share a post to your story. I remember i went years without having the option to share posts to your story, even after i sent many reports to instagram about this. So of course I was super happy when I FINALLY had the option. I have no clue why it took them sooo long to fix that when so many people were reporting that. Anyway I hope this helps and I hope instagram gets faster at fixing their bugs and make sure everyone’s instagrams are fair. Like have the same options and stuff. That’s it for now! 0w0 ### Analysis: categories: App, App, App, App, aspects: Image Quality, Features, Fairness, Bug Fixes, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: some things need to be fixed....., content: First of I don’t like how if you have a really good quality picture instagram ruins the quality! THIS NEEDS TO BE FIXED RIGHT AWAY! US POSTING A PICTURE SHOULDN'T RUIN THE QUALITY OF THE POST! Second I don’t like how some people’s instagrams have different stuff than others. Like how for some people their can choose to color their messages and some can’t. It’s really unfair to others that don’t even have the option. The same thing goes with the bouncing text letter thing. Some people are able to move the text and it like wiggles and stiff while others do not have that option. Also it took so long for everyone to get the option to be able to share a post to your story. I remember i went years without having the option to share posts to your story, even after i sent many reports to instagram about this. So of course I was super happy when I FINALLY had the option. I have no clue why it took them sooo long to fix that when so many people were reporting that. Anyway I hope this helps and I hope instagram gets faster at fixing their bugs and make sure everyone’s instagrams are fair. Like have the same options and stuff. That’s it for now! 0w0 ### Analysis: categories: (App, App, App, App) aspects: (Image Quality, Features, Fairness, Bug Fixes) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: some things need to be fixed....., First of I don’t like how if you have a really good quality picture instagram ruins the quality! THIS NEEDS TO BE FIXED RIGHT AWAY! US POSTING A PICTURE SHOULDN'T RUIN THE QUALITY OF THE POST! Second I don’t like how some people’s instagrams have different stuff than others. Like how for some people their can choose to color their messages and some can’t. It’s really unfair to others that don’t even have the option. The same thing goes with the bouncing text letter thing. Some people are able to move the text and it like wiggles and stiff while others do not have that option. Also it took so long for everyone to get the option to be able to share a post to your story. I remember i went years without having the option to share posts to your story, even after i sent many reports to instagram about this. So of course I was super happy when I FINALLY had the option. I have no clue why it took them sooo long to fix that when so many people were reporting that. Anyway I hope this helps and I hope instagram gets faster at fixing their bugs and make sure everyone’s instagrams are fair. Like have the same options and stuff. That’s it for now! 0w0 Output: Interface - Picture quality - negative, Functionality - Options - negative, Functionality - Bugs - negative, Functionality - Fairness - negative $$$

It shouldn’t be harder to post a photo than shop

With all the updates that have been made in the last few years including (but not limited to) the shopping section now being on the toolbar, the reels, stories/Snapchat-esque messaging, only showing the most recent posts, and having them out of chronological order/put through it algorithm it makes me question what the purpose of the app even is anymore? Is it supposed to be Etsy? Snapchat? Facebook messenger lite? Tik tok? Having an app that works and has since 2013 is a perfectly fine thing. I don’t understand the need for constant updates, especially one that moves activity that is relevant to who you follow and your account out of the areas that are easy to see and access. When I go onto Instagram I want to see posts about people snd things I care about not the newest ad for something that I couldn’t afford if I became an Instagram influencer. The original purpose of the app was supposed to be to share photos of things that are important to you. Why would you deviate so much from something that has made the app so appealing and kept it relevant for so many years. If I wanted to have Etsy, tik tok, Snapchat, and Facebook features I would go to those apps. I know cornering the market in business is important but it’s redundant and seems desperate to make Instagram something it’s not.

App, App, App

Features, Interface, Originality

Negative, Negative, Negative

Functionality - chronological order - negative, Functionality - original purpose - negative, Interface - access - negative, Interface - Activity feed - negative, Interface - new features - negative

### USER:It shouldn’t be harder to post a photo than shop, With all the updates that have been made in the last few years including (but not limited to) the shopping section now being on the toolbar, the reels, stories/Snapchat-esque messaging, only showing the most recent posts, and having them out of chronological order/put through it algorithm it makes me question what the purpose of the app even is anymore? Is it supposed to be Etsy? Snapchat? Facebook messenger lite? Tik tok? Having an app that works and has since 2013 is a perfectly fine thing. I don’t understand the need for constant updates, especially one that moves activity that is relevant to who you follow and your account out of the areas that are easy to see and access. When I go onto Instagram I want to see posts about people snd things I care about not the newest ad for something that I couldn’t afford if I became an Instagram influencer. The original purpose of the app was supposed to be to share photos of things that are important to you. Why would you deviate so much from something that has made the app so appealing and kept it relevant for so many years. If I wanted to have Etsy, tik tok, Snapchat, and Facebook features I would go to those apps. I know cornering the market in business is important but it’s redundant and seems desperate to make Instagram something it’s not. ### ASSISTANT: Functionality - chronological order - negative, Functionality - original purpose - negative, Interface - access - negative, Interface - Activity feed - negative, Interface - new features - negative )))

### Review: title: It shouldn’t be harder to post a photo than shop, content: With all the updates that have been made in the last few years including (but not limited to) the shopping section now being on the toolbar, the reels, stories/Snapchat-esque messaging, only showing the most recent posts, and having them out of chronological order/put through it algorithm it makes me question what the purpose of the app even is anymore? Is it supposed to be Etsy? Snapchat? Facebook messenger lite? Tik tok? Having an app that works and has since 2013 is a perfectly fine thing. I don’t understand the need for constant updates, especially one that moves activity that is relevant to who you follow and your account out of the areas that are easy to see and access. When I go onto Instagram I want to see posts about people snd things I care about not the newest ad for something that I couldn’t afford if I became an Instagram influencer. The original purpose of the app was supposed to be to share photos of things that are important to you. Why would you deviate so much from something that has made the app so appealing and kept it relevant for so many years. If I wanted to have Etsy, tik tok, Snapchat, and Facebook features I would go to those apps. I know cornering the market in business is important but it’s redundant and seems desperate to make Instagram something it’s not. ### Analysis: categories: App, App, App, aspects: Features, Interface, Originality, sentiments: Negative, Negative, Negative )))

### Review: title: It shouldn’t be harder to post a photo than shop, content: With all the updates that have been made in the last few years including (but not limited to) the shopping section now being on the toolbar, the reels, stories/Snapchat-esque messaging, only showing the most recent posts, and having them out of chronological order/put through it algorithm it makes me question what the purpose of the app even is anymore? Is it supposed to be Etsy? Snapchat? Facebook messenger lite? Tik tok? Having an app that works and has since 2013 is a perfectly fine thing. I don’t understand the need for constant updates, especially one that moves activity that is relevant to who you follow and your account out of the areas that are easy to see and access. When I go onto Instagram I want to see posts about people snd things I care about not the newest ad for something that I couldn’t afford if I became an Instagram influencer. The original purpose of the app was supposed to be to share photos of things that are important to you. Why would you deviate so much from something that has made the app so appealing and kept it relevant for so many years. If I wanted to have Etsy, tik tok, Snapchat, and Facebook features I would go to those apps. I know cornering the market in business is important but it’s redundant and seems desperate to make Instagram something it’s not. ### Analysis: categories: (App, App, App) aspects: (Features, Interface, Originality) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: It shouldn’t be harder to post a photo than shop, With all the updates that have been made in the last few years including (but not limited to) the shopping section now being on the toolbar, the reels, stories/Snapchat-esque messaging, only showing the most recent posts, and having them out of chronological order/put through it algorithm it makes me question what the purpose of the app even is anymore? Is it supposed to be Etsy? Snapchat? Facebook messenger lite? Tik tok? Having an app that works and has since 2013 is a perfectly fine thing. I don’t understand the need for constant updates, especially one that moves activity that is relevant to who you follow and your account out of the areas that are easy to see and access. When I go onto Instagram I want to see posts about people snd things I care about not the newest ad for something that I couldn’t afford if I became an Instagram influencer. The original purpose of the app was supposed to be to share photos of things that are important to you. Why would you deviate so much from something that has made the app so appealing and kept it relevant for so many years. If I wanted to have Etsy, tik tok, Snapchat, and Facebook features I would go to those apps. I know cornering the market in business is important but it’s redundant and seems desperate to make Instagram something it’s not. Output: Functionality - chronological order - negative, Functionality - original purpose - negative, Interface - access - negative, Interface - Activity feed - negative, Interface - new features - negative $$$

Shadow bans and censorship

Instagram use to be a fun app for sharing memories and moments. It was a way to stay connected and informed—a place to share family photos and to show the world what you were up to. The more we connected the more we realized what we had in common or where we differ. It was at that point that we all realized that it could be used as a tool to share ideas. If we could inform those around us on the causes that we care about then we could change the world. But then it all changed. Instagram’s algorithm and development team shifted the focus of their product from connecting people to selling ads in an inauthentic and intrusive manner—Instagram before our eyes transformed into the platform that instead of connecting us, distances us. Today it’s no longer about keeping your friends informed and connected but boosting the content that will likely receive engagement in order to sell ads. You share a selfie and the algorithm works in your favor but you share content that is critical of world governments and it’s obfuscated/hidden (shadow-banned).... Enough is enough. In a world where pandemics are becoming normalized we deserve digital platforms that work for the people instead of against them.

Social, Social, Social, Social, Social, Social, Social

Constructive feedback, Sharing, Informative, Connecting, Authentic, Ads, Political

negative, negative, negative, negative, negative, negative, negative

Social - Constructive feedback - negative, Social - Sharing - negative, Social - Informative - negative, Social - Connecting - negative, Social - Authentic - negative, Social - Ads - negative, Social - Political - negative

### USER:Shadow bans and censorship, Instagram use to be a fun app for sharing memories and moments. It was a way to stay connected and informed—a place to share family photos and to show the world what you were up to. The more we connected the more we realized what we had in common or where we differ. It was at that point that we all realized that it could be used as a tool to share ideas. If we could inform those around us on the causes that we care about then we could change the world. But then it all changed. Instagram’s algorithm and development team shifted the focus of their product from connecting people to selling ads in an inauthentic and intrusive manner—Instagram before our eyes transformed into the platform that instead of connecting us, distances us. Today it’s no longer about keeping your friends informed and connected but boosting the content that will likely receive engagement in order to sell ads. You share a selfie and the algorithm works in your favor but you share content that is critical of world governments and it’s obfuscated/hidden (shadow-banned).... Enough is enough. In a world where pandemics are becoming normalized we deserve digital platforms that work for the people instead of against them. ### ASSISTANT: Social - Constructive feedback - negative, Social - Sharing - negative, Social - Informative - negative, Social - Connecting - negative, Social - Authentic - negative, Social - Ads - negative, Social - Political - negative )))

### Review: title: Shadow bans and censorship, content: Instagram use to be a fun app for sharing memories and moments. It was a way to stay connected and informed—a place to share family photos and to show the world what you were up to. The more we connected the more we realized what we had in common or where we differ. It was at that point that we all realized that it could be used as a tool to share ideas. If we could inform those around us on the causes that we care about then we could change the world. But then it all changed. Instagram’s algorithm and development team shifted the focus of their product from connecting people to selling ads in an inauthentic and intrusive manner—Instagram before our eyes transformed into the platform that instead of connecting us, distances us. Today it’s no longer about keeping your friends informed and connected but boosting the content that will likely receive engagement in order to sell ads. You share a selfie and the algorithm works in your favor but you share content that is critical of world governments and it’s obfuscated/hidden (shadow-banned).... Enough is enough. In a world where pandemics are becoming normalized we deserve digital platforms that work for the people instead of against them. ### Analysis: categories: Social, Social, Social, Social, Social, Social, Social, aspects: Constructive feedback, Sharing, Informative, Connecting, Authentic, Ads, Political, sentiments: negative, negative, negative, negative, negative, negative, negative )))

### Review: title: Shadow bans and censorship, content: Instagram use to be a fun app for sharing memories and moments. It was a way to stay connected and informed—a place to share family photos and to show the world what you were up to. The more we connected the more we realized what we had in common or where we differ. It was at that point that we all realized that it could be used as a tool to share ideas. If we could inform those around us on the causes that we care about then we could change the world. But then it all changed. Instagram’s algorithm and development team shifted the focus of their product from connecting people to selling ads in an inauthentic and intrusive manner—Instagram before our eyes transformed into the platform that instead of connecting us, distances us. Today it’s no longer about keeping your friends informed and connected but boosting the content that will likely receive engagement in order to sell ads. You share a selfie and the algorithm works in your favor but you share content that is critical of world governments and it’s obfuscated/hidden (shadow-banned).... Enough is enough. In a world where pandemics are becoming normalized we deserve digital platforms that work for the people instead of against them. ### Analysis: categories: (Social, Social, Social, Social, Social, Social, Social) aspects: (Constructive feedback, Sharing, Informative, Connecting, Authentic, Ads, Political) sentiments: (negative, negative, negative, negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Shadow bans and censorship, Instagram use to be a fun app for sharing memories and moments. It was a way to stay connected and informed—a place to share family photos and to show the world what you were up to. The more we connected the more we realized what we had in common or where we differ. It was at that point that we all realized that it could be used as a tool to share ideas. If we could inform those around us on the causes that we care about then we could change the world. But then it all changed. Instagram’s algorithm and development team shifted the focus of their product from connecting people to selling ads in an inauthentic and intrusive manner—Instagram before our eyes transformed into the platform that instead of connecting us, distances us. Today it’s no longer about keeping your friends informed and connected but boosting the content that will likely receive engagement in order to sell ads. You share a selfie and the algorithm works in your favor but you share content that is critical of world governments and it’s obfuscated/hidden (shadow-banned).... Enough is enough. In a world where pandemics are becoming normalized we deserve digital platforms that work for the people instead of against them. Output: Social - Constructive feedback - negative, Social - Sharing - negative, Social - Informative - negative, Social - Connecting - negative, Social - Authentic - negative, Social - Ads - negative, Social - Political - negative $$$

Excellent app!! Problem was fixed🙏🏻

Had an account with Instagram for 3-4 years plus and logged on today for it to say account disabled for going against community guidelines but won’t show me what it was that I went against, and also doesn’t give me the option to log back in when I try, it just loads a black screen and continues to try and load nothing. Can’t forget about when I was trying to get help with my account issue I’m having, but theirs no email or phone number you can contact about for any customer support which is outrageous for a platform who’s supposed to meet supply and demand and actually help their customers who use their services. Will definitely change my review and rating if the situation is addressed and can get the help to get my account back but at the moment would rate 0 stars if possible if I wasn’t needed to leave at-least one on this review. Updated my Instagram and account is now back up and working don’t know if it was just a technical error and glitch from the app itself prompting that message but my account is back up and working so thank you Instagram!!!

App-Functionality, App-Functionality, App-Functionality, App-Functionality

Customer support, Account recovery, Bug, Bug

Negative, Negative, Negative, Positive

App - Account access - Negative, App - Helpfulness - Negative, App - Responsiveness - Negative, App - Technical issues - Negative, App - Technical issues - Positive

### USER:Excellent app!! Problem was fixed🙏🏻, Had an account with Instagram for 3-4 years plus and logged on today for it to say account disabled for going against community guidelines but won’t show me what it was that I went against, and also doesn’t give me the option to log back in when I try, it just loads a black screen and continues to try and load nothing. Can’t forget about when I was trying to get help with my account issue I’m having, but theirs no email or phone number you can contact about for any customer support which is outrageous for a platform who’s supposed to meet supply and demand and actually help their customers who use their services. Will definitely change my review and rating if the situation is addressed and can get the help to get my account back but at the moment would rate 0 stars if possible if I wasn’t needed to leave at-least one on this review. Updated my Instagram and account is now back up and working don’t know if it was just a technical error and glitch from the app itself prompting that message but my account is back up and working so thank you Instagram!!! ### ASSISTANT: App - Account access - Negative, App - Helpfulness - Negative, App - Responsiveness - Negative, App - Technical issues - Negative, App - Technical issues - Positive )))

### Review: title: Excellent app!! Problem was fixed🙏🏻, content: Had an account with Instagram for 3-4 years plus and logged on today for it to say account disabled for going against community guidelines but won’t show me what it was that I went against, and also doesn’t give me the option to log back in when I try, it just loads a black screen and continues to try and load nothing. Can’t forget about when I was trying to get help with my account issue I’m having, but theirs no email or phone number you can contact about for any customer support which is outrageous for a platform who’s supposed to meet supply and demand and actually help their customers who use their services. Will definitely change my review and rating if the situation is addressed and can get the help to get my account back but at the moment would rate 0 stars if possible if I wasn’t needed to leave at-least one on this review. Updated my Instagram and account is now back up and working don’t know if it was just a technical error and glitch from the app itself prompting that message but my account is back up and working so thank you Instagram!!! ### Analysis: categories: App-Functionality, App-Functionality, App-Functionality, App-Functionality, aspects: Customer support, Account recovery, Bug, Bug, sentiments: Negative, Negative, Negative, Positive )))

### Review: title: Excellent app!! Problem was fixed🙏🏻, content: Had an account with Instagram for 3-4 years plus and logged on today for it to say account disabled for going against community guidelines but won’t show me what it was that I went against, and also doesn’t give me the option to log back in when I try, it just loads a black screen and continues to try and load nothing. Can’t forget about when I was trying to get help with my account issue I’m having, but theirs no email or phone number you can contact about for any customer support which is outrageous for a platform who’s supposed to meet supply and demand and actually help their customers who use their services. Will definitely change my review and rating if the situation is addressed and can get the help to get my account back but at the moment would rate 0 stars if possible if I wasn’t needed to leave at-least one on this review. Updated my Instagram and account is now back up and working don’t know if it was just a technical error and glitch from the app itself prompting that message but my account is back up and working so thank you Instagram!!! ### Analysis: categories: (App-Functionality, App-Functionality, App-Functionality, App-Functionality) aspects: (Customer support, Account recovery, Bug, Bug) sentiments: (Negative, Negative, Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Excellent app!! Problem was fixed🙏🏻, Had an account with Instagram for 3-4 years plus and logged on today for it to say account disabled for going against community guidelines but won’t show me what it was that I went against, and also doesn’t give me the option to log back in when I try, it just loads a black screen and continues to try and load nothing. Can’t forget about when I was trying to get help with my account issue I’m having, but theirs no email or phone number you can contact about for any customer support which is outrageous for a platform who’s supposed to meet supply and demand and actually help their customers who use their services. Will definitely change my review and rating if the situation is addressed and can get the help to get my account back but at the moment would rate 0 stars if possible if I wasn’t needed to leave at-least one on this review. Updated my Instagram and account is now back up and working don’t know if it was just a technical error and glitch from the app itself prompting that message but my account is back up and working so thank you Instagram!!! Output: App - Account access - Negative, App - Helpfulness - Negative, App - Responsiveness - Negative, App - Technical issues - Negative, App - Technical issues - Positive $$$

You’re killing me, here

I like Instagram. I do. It’s a good app for keeping in contact with friends and for being able to share the things I create as an artist. But I swear the app gets worse with every update. The changes to the layout of the home page that make it so it’s basically a second explore page and so you don’t see posts from those you follow in chronological order are frustrating. The change to messages that make it so swiping prompts a reply to someone rather than exiting is confusing and non-intuitive, not to mention outright useless. The changes to the placement of the notification and posting tabs are infuriating. This is an app for sharing, not for shopping. Keep the shopping tab out of the main tab bar and put reels back with explore., , Instagram would be much more user friendly if there was an option to toggle certain features (although calling them features instead of “hinderances” might, in some cases, be generous), such as the swipe-to-reply in messages, the suggested posts after the most recent posts in the home section, or whether posts were ordered algorithmically or chronologically. Additionally, allowing users to set up the layout of their tab bar would also make it more user friendly. I’m sure someone out there prefers the easy access to the reels tab, and would want to keep it where it currently is. But most don’t. Thus, allowing users to choose which features show up on the bar would make the app far better.

Homepage Layout, Message Functionality, Message Functionality, Navigation, Navigation, Homepage Layout, Functionality, Homepage Layout, Homepage Layout, Navigation

Layout, Functionality, Intuition, Placement, Functionality, Features, Options, Algorithms, Chronology, Customization

negative, negative, negative, negative, negative, negative, positive, negative, positive, positive

App - Layout - Negative, App - Messages - Negative, App - Notifications - Negative, App - Shopping - Negative, App - Features - Negative, App - Customization - Positive

### USER:You’re killing me, here, I like Instagram. I do. It’s a good app for keeping in contact with friends and for being able to share the things I create as an artist. But I swear the app gets worse with every update. The changes to the layout of the home page that make it so it’s basically a second explore page and so you don’t see posts from those you follow in chronological order are frustrating. The change to messages that make it so swiping prompts a reply to someone rather than exiting is confusing and non-intuitive, not to mention outright useless. The changes to the placement of the notification and posting tabs are infuriating. This is an app for sharing, not for shopping. Keep the shopping tab out of the main tab bar and put reels back with explore., , Instagram would be much more user friendly if there was an option to toggle certain features (although calling them features instead of “hinderances” might, in some cases, be generous), such as the swipe-to-reply in messages, the suggested posts after the most recent posts in the home section, or whether posts were ordered algorithmically or chronologically. Additionally, allowing users to set up the layout of their tab bar would also make it more user friendly. I’m sure someone out there prefers the easy access to the reels tab, and would want to keep it where it currently is. But most don’t. Thus, allowing users to choose which features show up on the bar would make the app far better. ### ASSISTANT: App - Layout - Negative, App - Messages - Negative, App - Notifications - Negative, App - Shopping - Negative, App - Features - Negative, App - Customization - Positive )))

### Review: title: You’re killing me, here, content: I like Instagram. I do. It’s a good app for keeping in contact with friends and for being able to share the things I create as an artist. But I swear the app gets worse with every update. The changes to the layout of the home page that make it so it’s basically a second explore page and so you don’t see posts from those you follow in chronological order are frustrating. The change to messages that make it so swiping prompts a reply to someone rather than exiting is confusing and non-intuitive, not to mention outright useless. The changes to the placement of the notification and posting tabs are infuriating. This is an app for sharing, not for shopping. Keep the shopping tab out of the main tab bar and put reels back with explore., , Instagram would be much more user friendly if there was an option to toggle certain features (although calling them features instead of “hinderances” might, in some cases, be generous), such as the swipe-to-reply in messages, the suggested posts after the most recent posts in the home section, or whether posts were ordered algorithmically or chronologically. Additionally, allowing users to set up the layout of their tab bar would also make it more user friendly. I’m sure someone out there prefers the easy access to the reels tab, and would want to keep it where it currently is. But most don’t. Thus, allowing users to choose which features show up on the bar would make the app far better. ### Analysis: categories: Homepage Layout, Message Functionality, Message Functionality, Navigation, Navigation, Homepage Layout, Functionality, Homepage Layout, Homepage Layout, Navigation, aspects: Layout, Functionality, Intuition, Placement, Functionality, Features, Options, Algorithms, Chronology, Customization, sentiments: negative, negative, negative, negative, negative, negative, positive, negative, positive, positive )))

### Review: title: You’re killing me, here, content: I like Instagram. I do. It’s a good app for keeping in contact with friends and for being able to share the things I create as an artist. But I swear the app gets worse with every update. The changes to the layout of the home page that make it so it’s basically a second explore page and so you don’t see posts from those you follow in chronological order are frustrating. The change to messages that make it so swiping prompts a reply to someone rather than exiting is confusing and non-intuitive, not to mention outright useless. The changes to the placement of the notification and posting tabs are infuriating. This is an app for sharing, not for shopping. Keep the shopping tab out of the main tab bar and put reels back with explore., , Instagram would be much more user friendly if there was an option to toggle certain features (although calling them features instead of “hinderances” might, in some cases, be generous), such as the swipe-to-reply in messages, the suggested posts after the most recent posts in the home section, or whether posts were ordered algorithmically or chronologically. Additionally, allowing users to set up the layout of their tab bar would also make it more user friendly. I’m sure someone out there prefers the easy access to the reels tab, and would want to keep it where it currently is. But most don’t. Thus, allowing users to choose which features show up on the bar would make the app far better. ### Analysis: categories: (Homepage Layout, Message Functionality, Message Functionality, Navigation, Navigation, Homepage Layout, Functionality, Homepage Layout, Homepage Layout, Navigation) aspects: (Layout, Functionality, Intuition, Placement, Functionality, Features, Options, Algorithms, Chronology, Customization) sentiments: (negative, negative, negative, negative, negative, negative, positive, negative, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: You’re killing me, here, I like Instagram. I do. It’s a good app for keeping in contact with friends and for being able to share the things I create as an artist. But I swear the app gets worse with every update. The changes to the layout of the home page that make it so it’s basically a second explore page and so you don’t see posts from those you follow in chronological order are frustrating. The change to messages that make it so swiping prompts a reply to someone rather than exiting is confusing and non-intuitive, not to mention outright useless. The changes to the placement of the notification and posting tabs are infuriating. This is an app for sharing, not for shopping. Keep the shopping tab out of the main tab bar and put reels back with explore., , Instagram would be much more user friendly if there was an option to toggle certain features (although calling them features instead of “hinderances” might, in some cases, be generous), such as the swipe-to-reply in messages, the suggested posts after the most recent posts in the home section, or whether posts were ordered algorithmically or chronologically. Additionally, allowing users to set up the layout of their tab bar would also make it more user friendly. I’m sure someone out there prefers the easy access to the reels tab, and would want to keep it where it currently is. But most don’t. Thus, allowing users to choose which features show up on the bar would make the app far better. Output: App - Layout - Negative, App - Messages - Negative, App - Notifications - Negative, App - Shopping - Negative, App - Features - Negative, App - Customization - Positive $$$