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0 | americanair delayedwow |
0 | americanair my flt aa375 for 0223 got cncled and i cant get hold of a csr so i can get alternate arrangement plz help |
0 | americanair our flight was cancelled flightled and rebooked to united you didnt give them accurate ticket number now we cant check in annoyed |
0 | americanair you guys are totally losing me ive been an aa fan for years but telling me reps are busy and hanging up on me is really bad |
0 | americanair nynjairports aa1224 45 mins for priority bags to arrive now late flight for evening plans delta 20 min bag guarantee anyone |
0 | americanair sitting in a 2 hour long at least phone queue hoping i get things rebooked in time or at least some plastic wings tears |
0 | americanair its always better to find out equipment is inop on the ground than in the air safetyfirst |
0 | americanair is rude a hiring requirement at key west airport shaking my head |
1 | americanair can i dm you info |
0 | americanair 11 out of 11 delayed flights you suck and getting worse |
0 | americanair tired of sitting on a delayed 1702 again and again computer down |
0 | americanair dotnetnate two hour wait for exps as i sit on a jfk phx flight because us computers are down any shot at an lax flight |
2 | americanair awesome thx |
0 | americanair seguinej aa this is a joke right that line isnt even accepting calls right now they just hang up |
0 | americanair yes and rebooked incorrectly |
0 | americanair fair enough but they could have at least told us once again its the lack of communication delays happen just tell me |
0 | americanair even with calls you havent been able to help us anyway nevergettinghome |
0 | americanair 2293 is the cancelled flightled one |
2 | americanair 1138 got us to lga safely thanks for taking the time to make the plane safe before flying |
0 | americanair cancelled flightled my flight didnt notify me and i can only rebook by phone but cant get through to an agent epic fail |
0 | americanair i was just severely upset by the rude cs rep i get shes prob stressed but i am too an aw let me help cld mk it btr |
0 | americanair while im sensitive to this fact i dont believe that warrants poor service a little help amp compassion goes a long way |
2 | americanair flight attendant yeseniahernandez provided excellent service among peculiar conditions throughout the day |
0 | americanair i did 5 times with 4 of those being hung up on the other one it finally sent me to the call back notification fixyourstuff |
0 | americanair complt incompetence on flt 295lav delay from a pln that lnded last nite no internet and poor svc not what i expect from u |
2 | americanair just landed crew couldnt have been more gracious or accommodating although a long delay i appreciate your prompt response |
0 | americanair why would i bother wasting my time calling them when they are gunna do nothing |
0 | americanair five times at last count |
0 | americanair as usual my next flight shows on time but its suppose to leave in 5 minutes and hasnt boarded |
0 | americanair 250 im not sure if im rebooked now in a line at airport trying to work it out the earlier i can get to sfo the better |
0 | americanair orbitz has only shown priority seats since we booked amp paid 3 weeks ago |
0 | americanair has cancelled flighted their last 3 flight into shv tonight amp all flights for tomorrow feb 23 out of shv and multiple flight into shv |
0 | americanair this might look good but the pita is inedible last year delicious shrimp cocktail this year garbage httptcosotl8xqsrp |
0 | americanair thats if it is ever complete and if i can ever get through customer service theydontanswer |
0 | americanair where are your tickets offices in boston impossible to book by phone or use vouchers on website what a headache please help |
0 | americanair not sure what this means but son and i will certainly have operational needs for seats during flt 1679 next friday yet |
2 | americanair flights have been on time late flightly though |
0 | americanair sentierimelinda any updates it shouldnt take hours for assistance i love southwestair |
0 | americanair ive flown you many years without a complaint you should start listening to your customers you went from first to worst |
0 | americanair cancelled flightled 2 of my flights for maintenance customer service desk is empty can i get a hotel at least httptcoypbkcirbxu |
0 | americanair served me rubber pasta covered in sauce that tastes like plastic do you have any food for human consumption anymore |
0 | americanair why do exp members have to wait over 2 hours to speak with an operator surely this is a mistake |
0 | americanair u cancelled flightled my flight for tomorrow and tell me to call reservations but then refuse to take my call not cool hateful |
0 | americanair no worries they called back 4 hrs late flightr while i was asleep and took an additional 200 fee so by aa standards everythings gr8 |
0 | americanair u cant spell airline and i trusted you to get me home on time and safe you are the worst gobankrupt httptcoam9cuiewo4 |
0 | americanair ty can you confirm or deny if aa953 left jfk i want to figure out if more delays are in store internet giving different info |
0 | americanair where are your ticket offices in boston impossible to book by phone or use voucher on website what a headache please help |
0 | americanair i changed my own flight to tonight why couldnt aa do that on my behalf instead of a flight tomorrow poor effort all around |
1 | americanair should be seeing this sunset from st john usvi not philly httptcodndoepqukz |
0 | americanair she should not only get a refund but also an apology for the deplorable service |
0 | americanair third you lost her bag amp after 50 mins of being on hold you told her she would eventually get her bag completely unacceptable |
0 | americanair second she sat on the tarmac for 3 hrs only to be told it would be 30 mins |
0 | americanair theres a direct from miami w a seat but u rebooked niece tuesday cant get through on phones customerservicefail |
0 | americanair you have such a confusing web sitecomplicated ordering process this is why i typically fly southwestair |
0 | americanair first my sister had zero food in her cross country flight with no type of warning or voucher |
0 | americanair i need to change a ticket and my res cant be changed online i also cant get a call through due to high volumecan u help |
0 | americanair rented van drove 250 miles with 6 strangers arrived home 600am no offers of help from aa httptcobttgmyn0a0 |
0 | americanair the ticket is a poor gesture of goodwill for missed trip to a top status flyer i may not next time aa91 lhrord 216 |
0 | americanair nynjairports do you guys teach poor customer service or is it just part of an american dream |
0 | americanair 3231dtw to lag at 445 flight cancelled flightled with no notice given a voucher to a dirty hotel with no food vouchers or apology |
2 | americanair i would like to thank the customer service team for their response to my cancelled flightled flight but just offering to cont |
0 | americanair
no one answers phone delayedcancelled flightled flights rude employees you only get im sorry we apologize blah blah blah bad |
0 | americanair reservation line wont let me speak to a representative because they are too busy they literally disconnect you why bother |
2 | americanair yes called your uk number on skype...well worth the 50 i recommend others do the same |
0 | americanair im trying to call and book a reward ticket on one world partners but your automated system wont let me talk to any1 great job |
0 | americanair we are waiting flight 919
we are at jfk for about 24h newyork 919 viracopos americanairlines httptco3fhes0lpmu |
0 | americanair travisamex please please american call me so i can rebook ticket |
0 | americanair dfwairport have been trying to get canx flight resched since noon got 2 call backs but call disconnects as soon as i answer |
0 | americanair most horrendous service ever on off two planes been in phil for 10 hrs now captain cant get flight info to print wtf |
0 | americanair you suck worst airline ever i will never be flying you again i have been stuck here for 13 hours no one is helping fuckoff |
0 | americanair i have been on hold 3 hours 2 seconds of it with a rude agent |
0 | americanair dear american when did 2 hour hold times become the industry standard have you heard of additional staffing during weather |
0 | americanair the best the agent could do is put me on a flight arriving tomorrow afternoon with a six hour layover |
0 | americanair thats unacceptable they should allow me to wait on hold or take my number and call me themselves |
2 | americanair rdu customer service is awesome thanks give em all bonuses |
0 | americanair i let a crew member know every time this happens which is most of the time |
0 | americanair are you kidding me no one answering calls on reserv line due to high call volume and not even an option to wait brutal |
0 | americanair lga 2 nashville cancelled flightled phone center no help fabulous staff at gate d4 helped2 young men handled crowd well |
0 | americanair man we have been sitting in ua4753 on the tarmac for 30 minsrescue us please |
1 | americanair next friday ill take aa3074 to lgasat morning us1951us874do i have to take my bags at lga or i get them to my final dest |
1 | americanair your message was delayed i just responded |
0 | americanair please fix your inventory system plat upgraded then bumped down after boarding fa said they made a mistake aa45 3a8c |
2 | americanair im flying with your competitor today starts with an u and ends with d i will never make that mistake again americanforlife |
2 | americanair always enjoy my time now on the plane to dfw |
0 | americanair
late flight from phoenix gave ticks away when arrived chicago held bags hostage chicago rented van drove to toledo 5 hr drive |
0 | americanair need assistance very frustrated i cant reach reservations by phone trying to book online amp get fare no longer avail msg |
0 | americanair i want to speak to a human being this is not an obscene request |
0 | americanair flight 2470 tomorrow have no idea if weve been rescheduled and cant fix online have to talk to an agent yet no one answers |
0 | americanair are you kidding you dont think ive done that ive called dozens of times amp it tells me to call back amp hangs up |
0 | americanair i did should i expect a response in this fiscal year this calendar year never |
0 | americanair still waiting on bags from flight 16132440 yesterday first class passenger not happy with your service |
2 | americanair aa2416 on time and awesome flight great job american |
0 | americanair no response to dm or email yet customer service |
0 | americanair understand waiting 2 hours for callback on the exec plat line but when call dropped the agent could at least try again |
0 | americanair but they refused to unload our luggage so were stuck in below freezing weather wo our cold weather clothes |
0 | americanair thats not what i asked im looking to change a flight booking problems for 0303 can you help |
0 | americanair your service is horrible i cant get a straight answer from your ground agents |
0 | americanair why was my flight from miami to dallas monday rescheduled to tuesday |
0 | americanair yes your service in guc sucks your gate agent pushed a passenger and has been rude to everyone since we got here |
0 | americanair 1491 den gt dfw we dont want to be ticketed on a new flight just refunded for our cancelled flighted flight |