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SubscribeLarge Language Models Understand and Can be Enhanced by Emotional Stimuli
Emotional intelligence significantly impacts our daily behaviors and interactions. Although Large Language Models (LLMs) are increasingly viewed as a stride toward artificial general intelligence, exhibiting impressive performance in numerous tasks, it is still uncertain if LLMs can genuinely grasp psychological emotional stimuli. Understanding and responding to emotional cues gives humans a distinct advantage in problem-solving. In this paper, we take the first step towards exploring the ability of LLMs to understand emotional stimuli. To this end, we first conduct automatic experiments on 45 tasks using various LLMs, including Flan-T5-Large, Vicuna, Llama 2, BLOOM, ChatGPT, and GPT-4. Our tasks span deterministic and generative applications that represent comprehensive evaluation scenarios. Our automatic experiments show that LLMs have a grasp of emotional intelligence, and their performance can be improved with emotional prompts (which we call "EmotionPrompt" that combines the original prompt with emotional stimuli), e.g., 8.00% relative performance improvement in Instruction Induction and 115% in BIG-Bench. In addition to those deterministic tasks that can be automatically evaluated using existing metrics, we conducted a human study with 106 participants to assess the quality of generative tasks using both vanilla and emotional prompts. Our human study results demonstrate that EmotionPrompt significantly boosts the performance of generative tasks (10.9% average improvement in terms of performance, truthfulness, and responsibility metrics). We provide an in-depth discussion regarding why EmotionPrompt works for LLMs and the factors that may influence its performance. We posit that EmotionPrompt heralds a novel avenue for exploring interdisciplinary knowledge for human-LLMs interaction.
PAL: Persona-Augmented Emotional Support Conversation Generation
Due to the lack of human resources for mental health support, there is an increasing demand for employing conversational agents for support. Recent work has demonstrated the effectiveness of dialogue models in providing emotional support. As previous studies have demonstrated that seekers' persona is an important factor for effective support, we investigate whether there are benefits to modeling such information in dialogue models for support. In this paper, our empirical analysis verifies that persona has an important impact on emotional support. Therefore, we propose a framework for dynamically inferring and modeling seekers' persona. We first train a model for inferring the seeker's persona from the conversation history. Accordingly, we propose PAL, a model that leverages persona information and, in conjunction with our strategy-based controllable generation method, provides personalized emotional support. Automatic and manual evaluations demonstrate that PAL achieves state-of-the-art results, outperforming the baselines on the studied benchmark. Our code and data are publicly available at https://github.com/chengjl19/PAL.
From Personas to Talks: Revisiting the Impact of Personas on LLM-Synthesized Emotional Support Conversations
The rapid advancement of Large Language Models (LLMs) has revolutionized the generation of emotional support conversations (ESC), offering scalable solutions with reduced costs and enhanced data privacy. This paper explores the role of personas in the creation of ESC by LLMs. Our research utilizes established psychological frameworks to measure and infuse persona traits into LLMs, which then generate dialogues in the emotional support scenario. We conduct extensive evaluations to understand the stability of persona traits in dialogues, examining shifts in traits post-generation and their impact on dialogue quality and strategy distribution. Experimental results reveal several notable findings: 1) LLMs can infer core persona traits, 2) subtle shifts in emotionality and extraversion occur, influencing the dialogue dynamics, and 3) the application of persona traits modifies the distribution of emotional support strategies, enhancing the relevance and empathetic quality of the responses. These findings highlight the potential of persona-driven LLMs in crafting more personalized, empathetic, and effective emotional support dialogues, which has significant implications for the future design of AI-driven emotional support systems.
E2MoCase: A Dataset for Emotional, Event and Moral Observations in News Articles on High-impact Legal Cases
The way media reports on legal cases can significantly shape public opinion, often embedding subtle biases that influence societal views on justice and morality. Analyzing these biases requires a holistic approach that captures the emotional tone, moral framing, and specific events within the narratives. In this work we introduce E2MoCase, a novel dataset designed to facilitate the integrated analysis of emotions, moral values, and events within legal narratives and media coverage. By leveraging advanced models for emotion detection, moral value identification, and event extraction, E2MoCase offers a multi-dimensional perspective on how legal cases are portrayed in news articles.
MDPE: A Multimodal Deception Dataset with Personality and Emotional Characteristics
Deception detection has garnered increasing attention in recent years due to the significant growth of digital media and heightened ethical and security concerns. It has been extensively studied using multimodal methods, including video, audio, and text. In addition, individual differences in deception production and detection are believed to play a crucial role.Although some studies have utilized individual information such as personality traits to enhance the performance of deception detection, current systems remain limited, partly due to a lack of sufficient datasets for evaluating performance. To address this issue, we introduce a multimodal deception dataset MDPE. Besides deception features, this dataset also includes individual differences information in personality and emotional expression characteristics. It can explore the impact of individual differences on deception behavior. It comprises over 104 hours of deception and emotional videos from 193 subjects. Furthermore, we conducted numerous experiments to provide valuable insights for future deception detection research. MDPE not only supports deception detection, but also provides conditions for tasks such as personality recognition and emotion recognition, and can even study the relationships between them. We believe that MDPE will become a valuable resource for promoting research in the field of affective computing.
Emotional Speech-driven 3D Body Animation via Disentangled Latent Diffusion
Existing methods for synthesizing 3D human gestures from speech have shown promising results, but they do not explicitly model the impact of emotions on the generated gestures. Instead, these methods directly output animations from speech without control over the expressed emotion. To address this limitation, we present AMUSE, an emotional speech-driven body animation model based on latent diffusion. Our observation is that content (i.e., gestures related to speech rhythm and word utterances), emotion, and personal style are separable. To account for this, AMUSE maps the driving audio to three disentangled latent vectors: one for content, one for emotion, and one for personal style. A latent diffusion model, trained to generate gesture motion sequences, is then conditioned on these latent vectors. Once trained, AMUSE synthesizes 3D human gestures directly from speech with control over the expressed emotions and style by combining the content from the driving speech with the emotion and style of another speech sequence. Randomly sampling the noise of the diffusion model further generates variations of the gesture with the same emotional expressivity. Qualitative, quantitative, and perceptual evaluations demonstrate that AMUSE outputs realistic gesture sequences. Compared to the state of the art, the generated gestures are better synchronized with the speech content and better represent the emotion expressed by the input speech. Our project website is amuse.is.tue.mpg.de.
Emotional Speech-Driven Animation with Content-Emotion Disentanglement
To be widely adopted, 3D facial avatars must be animated easily, realistically, and directly from speech signals. While the best recent methods generate 3D animations that are synchronized with the input audio, they largely ignore the impact of emotions on facial expressions. Realistic facial animation requires lip-sync together with the natural expression of emotion. To that end, we propose EMOTE (Expressive Model Optimized for Talking with Emotion), which generates 3D talking-head avatars that maintain lip-sync from speech while enabling explicit control over the expression of emotion. To achieve this, we supervise EMOTE with decoupled losses for speech (i.e., lip-sync) and emotion. These losses are based on two key observations: (1) deformations of the face due to speech are spatially localized around the mouth and have high temporal frequency, whereas (2) facial expressions may deform the whole face and occur over longer intervals. Thus, we train EMOTE with a per-frame lip-reading loss to preserve the speech-dependent content, while supervising emotion at the sequence level. Furthermore, we employ a content-emotion exchange mechanism in order to supervise different emotions on the same audio, while maintaining the lip motion synchronized with the speech. To employ deep perceptual losses without getting undesirable artifacts, we devise a motion prior in the form of a temporal VAE. Due to the absence of high-quality aligned emotional 3D face datasets with speech, EMOTE is trained with 3D pseudo-ground-truth extracted from an emotional video dataset (i.e., MEAD). Extensive qualitative and perceptual evaluations demonstrate that EMOTE produces speech-driven facial animations with better lip-sync than state-of-the-art methods trained on the same data, while offering additional, high-quality emotional control.
Can Large Language Models be Good Emotional Supporter? Mitigating Preference Bias on Emotional Support Conversation
Emotional Support Conversation (ESC) is a task aimed at alleviating individuals' emotional distress through daily conversation. Given its inherent complexity and non-intuitive nature, ESConv dataset incorporates support strategies to facilitate the generation of appropriate responses. Recently, despite the remarkable conversational ability of large language models (LLMs), previous studies have suggested that they often struggle with providing useful emotional support. Hence, this work initially analyzes the results of LLMs on ESConv, revealing challenges in selecting the correct strategy and a notable preference for a specific strategy. Motivated by these, we explore the impact of the inherent preference in LLMs on providing emotional support, and consequently, we observe that exhibiting high preference for specific strategies hinders effective emotional support, aggravating its robustness in predicting the appropriate strategy. Moreover, we conduct a methodological study to offer insights into the necessary approaches for LLMs to serve as proficient emotional supporters. Our findings emphasize that (1) low preference for specific strategies hinders the progress of emotional support, (2) external assistance helps reduce preference bias, and (3) existing LLMs alone cannot become good emotional supporters. These insights suggest promising avenues for future research to enhance the emotional intelligence of LLMs.
EmoGen: Eliminating Subjective Bias in Emotional Music Generation
Music is used to convey emotions, and thus generating emotional music is important in automatic music generation. Previous work on emotional music generation directly uses annotated emotion labels as control signals, which suffers from subjective bias: different people may annotate different emotions on the same music, and one person may feel different emotions under different situations. Therefore, directly mapping emotion labels to music sequences in an end-to-end way would confuse the learning process and hinder the model from generating music with general emotions. In this paper, we propose EmoGen, an emotional music generation system that leverages a set of emotion-related music attributes as the bridge between emotion and music, and divides the generation into two stages: emotion-to-attribute mapping with supervised clustering, and attribute-to-music generation with self-supervised learning. Both stages are beneficial: in the first stage, the attribute values around the clustering center represent the general emotions of these samples, which help eliminate the impacts of the subjective bias of emotion labels; in the second stage, the generation is completely disentangled from emotion labels and thus free from the subjective bias. Both subjective and objective evaluations show that EmoGen outperforms previous methods on emotion control accuracy and music quality respectively, which demonstrate our superiority in generating emotional music. Music samples generated by EmoGen are available via this link:https://ai-muzic.github.io/emogen/, and the code is available at this link:https://github.com/microsoft/muzic/.
ID.8: Co-Creating Visual Stories with Generative AI
Storytelling is an integral part of human culture and significantly impacts cognitive and socio-emotional development and connection. Despite the importance of interactive visual storytelling, the process of creating such content requires specialized skills and is labor-intensive. This paper introduces ID.8, an open-source system designed for the co-creation of visual stories with generative AI. We focus on enabling an inclusive storytelling experience by simplifying the content creation process and allowing for customization. Our user evaluation confirms a generally positive user experience in domains such as enjoyment and exploration, while highlighting areas for improvement, particularly in immersiveness, alignment, and partnership between the user and the AI system. Overall, our findings indicate promising possibilities for empowering people to create visual stories with generative AI. This work contributes a novel content authoring system, ID.8, and insights into the challenges and potential of using generative AI for multimedia content creation.
Emotion Recognition based on Psychological Components in Guided Narratives for Emotion Regulation
Emotion regulation is a crucial element in dealing with emotional events and has positive effects on mental health. This paper aims to provide a more comprehensive understanding of emotional events by introducing a new French corpus of emotional narratives collected using a questionnaire for emotion regulation. We follow the theoretical framework of the Component Process Model which considers emotions as dynamic processes composed of four interrelated components (behavior, feeling, thinking and territory). Each narrative is related to a discrete emotion and is structured based on all emotion components by the writers. We study the interaction of components and their impact on emotion classification with machine learning methods and pre-trained language models. Our results show that each component improves prediction performance, and that the best results are achieved by jointly considering all components. Our results also show the effectiveness of pre-trained language models in predicting discrete emotion from certain components, which reveal differences in how emotion components are expressed.
FEEL: A Framework for Evaluating Emotional Support Capability with Large Language Models
Emotional Support Conversation (ESC) is a typical dialogue that can effectively assist the user in mitigating emotional pressures. However, owing to the inherent subjectivity involved in analyzing emotions, current non-artificial methodologies face challenges in effectively appraising the emotional support capability. These metrics exhibit a low correlation with human judgments. Concurrently, manual evaluation methods extremely will cause high costs. To solve these problems, we propose a novel model FEEL (Framework for Evaluating Emotional Support Capability with Large Lan-guage Models), employing Large Language Models (LLMs) as evaluators to assess emotional support capabilities. The model meticulously considers various evaluative aspects of ESC to apply a more comprehensive and accurate evaluation method for ESC. Additionally, it employs a probability distribution approach for a more stable result and integrates an ensemble learning strategy, leveraging multiple LLMs with assigned weights to enhance evaluation accuracy. To appraise the performance of FEEL, we conduct extensive experiments on existing ESC model dialogues. Experimental results demonstrate our model exhibits a substantial enhancement in alignment with human evaluations compared to the baselines. Our source code is available at https://github.com/Ansisy/FEEL.
REDAffectiveLM: Leveraging Affect Enriched Embedding and Transformer-based Neural Language Model for Readers' Emotion Detection
Technological advancements in web platforms allow people to express and share emotions towards textual write-ups written and shared by others. This brings about different interesting domains for analysis; emotion expressed by the writer and emotion elicited from the readers. In this paper, we propose a novel approach for Readers' Emotion Detection from short-text documents using a deep learning model called REDAffectiveLM. Within state-of-the-art NLP tasks, it is well understood that utilizing context-specific representations from transformer-based pre-trained language models helps achieve improved performance. Within this affective computing task, we explore how incorporating affective information can further enhance performance. Towards this, we leverage context-specific and affect enriched representations by using a transformer-based pre-trained language model in tandem with affect enriched Bi-LSTM+Attention. For empirical evaluation, we procure a new dataset REN-20k, besides using RENh-4k and SemEval-2007. We evaluate the performance of our REDAffectiveLM rigorously across these datasets, against a vast set of state-of-the-art baselines, where our model consistently outperforms baselines and obtains statistically significant results. Our results establish that utilizing affect enriched representation along with context-specific representation within a neural architecture can considerably enhance readers' emotion detection. Since the impact of affect enrichment specifically in readers' emotion detection isn't well explored, we conduct a detailed analysis over affect enriched Bi-LSTM+Attention using qualitative and quantitative model behavior evaluation techniques. We observe that compared to conventional semantic embedding, affect enriched embedding increases ability of the network to effectively identify and assign weightage to key terms responsible for readers' emotion detection.
Do Stochastic Parrots have Feelings Too? Improving Neural Detection of Synthetic Text via Emotion Recognition
Recent developments in generative AI have shone a spotlight on high-performance synthetic text generation technologies. The now wide availability and ease of use of such models highlights the urgent need to provide equally powerful technologies capable of identifying synthetic text. With this in mind, we draw inspiration from psychological studies which suggest that people can be driven by emotion and encode emotion in the text they compose. We hypothesize that pretrained language models (PLMs) have an affective deficit because they lack such an emotional driver when generating text and consequently may generate synthetic text which has affective incoherence i.e. lacking the kind of emotional coherence present in human-authored text. We subsequently develop an emotionally aware detector by fine-tuning a PLM on emotion. Experiment results indicate that our emotionally-aware detector achieves improvements across a range of synthetic text generators, various sized models, datasets, and domains. Finally, we compare our emotionally-aware synthetic text detector to ChatGPT in the task of identification of its own output and show substantial gains, reinforcing the potential of emotion as a signal to identify synthetic text. Code, models, and datasets are available at https: //github.com/alanagiasi/emoPLMsynth
NegativePrompt: Leveraging Psychology for Large Language Models Enhancement via Negative Emotional Stimuli
Large Language Models (LLMs) have become integral to a wide spectrum of applications, ranging from traditional computing tasks to advanced artificial intelligence (AI) applications. This widespread adoption has spurred extensive research into LLMs across various disciplines, including the social sciences. Notably, studies have revealed that LLMs possess emotional intelligence, which can be further developed through positive emotional stimuli. This discovery raises an intriguing question: can negative emotions similarly influence LLMs, potentially enhancing their performance? In response to this question, we introduce NegativePrompt, a novel approach underpinned by psychological principles, involving ten specifically designed negative emotional stimuli. We embark on rigorous experimental evaluations of five LLMs including Flan-T5-Large, Vicuna, Llama 2, ChatGPT, and GPT-4, across a set of 45 tasks. The results are revealing: NegativePrompt markedly enhances the performance of LLMs, evidenced by relative improvements of 12.89% in Instruction Induction tasks and 46.25% in BIG-Bench tasks. Moreover, we conduct attention visualization experiments to decipher the underlying mechanisms of NegativePrompt's influence. Our research contributes significantly to the understanding of LLMs and emotion interaction, demonstrating the practical efficacy of NegativePrompt as an emotion-driven method and offering novel insights for the enhancement of LLMs in real-world applications. The code is available at https://github.com/wangxu0820/NegativePrompt.
Integrating Wearable Sensor Data and Self-reported Diaries for Personalized Affect Forecasting
Emotional states, as indicators of affect, are pivotal to overall health, making their accurate prediction before onset crucial. Current studies are primarily centered on immediate short-term affect detection using data from wearable and mobile devices. These studies typically focus on objective sensory measures, often neglecting other forms of self-reported information like diaries and notes. In this paper, we propose a multimodal deep learning model for affect status forecasting. This model combines a transformer encoder with a pre-trained language model, facilitating the integrated analysis of objective metrics and self-reported diaries. To validate our model, we conduct a longitudinal study, enrolling college students and monitoring them over a year, to collect an extensive dataset including physiological, environmental, sleep, metabolic, and physical activity parameters, alongside open-ended textual diaries provided by the participants. Our results demonstrate that the proposed model achieves predictive accuracy of 82.50% for positive affect and 82.76% for negative affect, a full week in advance. The effectiveness of our model is further elevated by its explainability.
Towards Multi-Turn Empathetic Dialogs with Positive Emotion Elicitation
Emotional support is a crucial skill for many real-world scenarios, including caring for the elderly, mental health support, and customer service chats. This paper presents a novel task of empathetic dialog generation with positive emotion elicitation to promote users' positive emotions, similar to that of emotional support between humans. In this task, the agent conducts empathetic responses along with the target of eliciting the user's positive emotions in the multi-turn dialog. To facilitate the study of this task, we collect a large-scale emotional dialog dataset with positive emotion elicitation, called PosEmoDial (about 820k dialogs, 3M utterances). In these dialogs, the agent tries to guide the user from any possible initial emotional state, e.g., sadness, to a positive emotional state. Then we present a positive-emotion-guided dialog generation model with a novel loss function design. This loss function encourages the dialog model to not only elicit positive emotions from users but also ensure smooth emotional transitions along with the whole dialog. Finally, we establish benchmark results on PosEmoDial, and we will release this dataset and related source code to facilitate future studies.
Emotion Recognition among Couples: A Survey
Couples' relationships affect the physical health and emotional well-being of partners. Automatically recognizing each partner's emotions could give a better understanding of their individual emotional well-being, enable interventions and provide clinical benefits. In the paper, we summarize and synthesize works that have focused on developing and evaluating systems to automatically recognize the emotions of each partner based on couples' interaction or conversation contexts. We identified 28 articles from IEEE, ACM, Web of Science, and Google Scholar that were published between 2010 and 2021. We detail the datasets, features, algorithms, evaluation, and results of each work as well as present main themes. We also discuss current challenges, research gaps and propose future research directions. In summary, most works have used audio data collected from the lab with annotations done by external experts and used supervised machine learning approaches for binary classification of positive and negative affect. Performance results leave room for improvement with significant research gaps such as no recognition using data from daily life. This survey will enable new researchers to get an overview of this field and eventually enable the development of emotion recognition systems to inform interventions to improve the emotional well-being of couples.
EmotiCrafter: Text-to-Emotional-Image Generation based on Valence-Arousal Model
Recent research shows that emotions can enhance users' cognition and influence information communication. While research on visual emotion analysis is extensive, limited work has been done on helping users generate emotionally rich image content. Existing work on emotional image generation relies on discrete emotion categories, making it challenging to capture complex and subtle emotional nuances accurately. Additionally, these methods struggle to control the specific content of generated images based on text prompts. In this work, we introduce the new task of continuous emotional image content generation (C-EICG) and present EmotiCrafter, an emotional image generation model that generates images based on text prompts and Valence-Arousal values. Specifically, we propose a novel emotion-embedding mapping network that embeds Valence-Arousal values into textual features, enabling the capture of specific emotions in alignment with intended input prompts. Additionally, we introduce a loss function to enhance emotion expression. The experimental results show that our method effectively generates images representing specific emotions with the desired content and outperforms existing techniques.
EmoBench: Evaluating the Emotional Intelligence of Large Language Models
Recent advances in Large Language Models (LLMs) have highlighted the need for robust, comprehensive, and challenging benchmarks. Yet, research on evaluating their Emotional Intelligence (EI) is considerably limited. Existing benchmarks have two major shortcomings: first, they mainly focus on emotion recognition, neglecting essential EI capabilities such as emotion regulation and thought facilitation through emotion understanding; second, they are primarily constructed from existing datasets, which include frequent patterns, explicit information, and annotation errors, leading to unreliable evaluation. We propose EmoBench, a benchmark that draws upon established psychological theories and proposes a comprehensive definition for machine EI, including Emotional Understanding and Emotional Application. EmoBench includes a set of 400 hand-crafted questions in English and Chinese, which are meticulously designed to require thorough reasoning and understanding. Our findings reveal a considerable gap between the EI of existing LLMs and the average human, highlighting a promising direction for future research. Our code and data will be publicly available from https://github.com/Sahandfer/EmoBench.
EmTract: Investor Emotions and Market Behavior
We develop a tool that extracts emotions from social media text data. Our methodology has three main advantages. First, it is tailored for financial context; second, it incorporates key aspects of social media data, such as non-standard phrases, emojis and emoticons; and third, it operates by sequentially learning a latent representation that includes features such as word order, word usage, and local context. This tool, along with a user guide is available at: https://github.com/dvamossy/EmTract. Using EmTract, we explore the relationship between investor emotions expressed on social media and asset prices. We document a number of interesting insights. First, we confirm some of the findings of controlled laboratory experiments relating investor emotions to asset price movements. Second, we show that investor emotions are predictive of daily price movements. These impacts are larger when volatility or short interest are higher, and when institutional ownership or liquidity are lower. Third, increased investor enthusiasm prior to the IPO contributes to the large first-day return and long-run underperformance of IPO stocks. To corroborate our results, we provide a number of robustness checks, including using an alternative emotion model. Our findings reinforce the intuition that emotions and market dynamics are closely related, and highlight the importance of considering investor emotions when assessing a stock's short-term value.
Improving Multi-turn Emotional Support Dialogue Generation with Lookahead Strategy Planning
Providing Emotional Support (ES) to soothe people in emotional distress is an essential capability in social interactions. Most existing researches on building ES conversation systems only considered single-turn interactions with users, which was over-simplified. In comparison, multi-turn ES conversation systems can provide ES more effectively, but face several new technical challenges, including: (1) how to adopt appropriate support strategies to achieve the long-term dialogue goal of comforting the user's emotion; (2) how to dynamically model the user's state. In this paper, we propose a novel system MultiESC to address these issues. For strategy planning, drawing inspiration from the A* search algorithm, we propose lookahead heuristics to estimate the future user feedback after using particular strategies, which helps to select strategies that can lead to the best long-term effects. For user state modeling, MultiESC focuses on capturing users' subtle emotional expressions and understanding their emotion causes. Extensive experiments show that MultiESC significantly outperforms competitive baselines in both dialogue generation and strategy planning. Our codes are available at https://github.com/lwgkzl/MultiESC.
Towards Emotional Support Dialog Systems
Emotional support is a crucial ability for many conversation scenarios, including social interactions, mental health support, and customer service chats. Following reasonable procedures and using various support skills can help to effectively provide support. However, due to the lack of a well-designed task and corpora of effective emotional support conversations, research on building emotional support into dialog systems remains untouched. In this paper, we define the Emotional Support Conversation (ESC) task and propose an ESC Framework, which is grounded on the Helping Skills Theory. We construct an Emotion Support Conversation dataset (ESConv) with rich annotation (especially support strategy) in a help-seeker and supporter mode. To ensure a corpus of high-quality conversations that provide examples of effective emotional support, we take extensive effort to design training tutorials for supporters and several mechanisms for quality control during data collection. Finally, we evaluate state-of-the-art dialog models with respect to the ability to provide emotional support. Our results show the importance of support strategies in providing effective emotional support and the utility of ESConv in training more emotional support systems.
IMBUE: Improving Interpersonal Effectiveness through Simulation and Just-in-time Feedback with Human-Language Model Interaction
Navigating certain communication situations can be challenging due to individuals' lack of skills and the interference of strong emotions. However, effective learning opportunities are rarely accessible. In this work, we conduct a human-centered study that uses language models to simulate bespoke communication training and provide just-in-time feedback to support the practice and learning of interpersonal effectiveness skills. We apply the interpersonal effectiveness framework from Dialectical Behavioral Therapy (DBT), DEAR MAN, which focuses on both conversational and emotional skills. We present IMBUE, an interactive training system that provides feedback 25% more similar to experts' feedback, compared to that generated by GPT-4. IMBUE is the first to focus on communication skills and emotion management simultaneously, incorporate experts' domain knowledge in providing feedback, and be grounded in psychology theory. Through a randomized trial of 86 participants, we find that IMBUE's simulation-only variant significantly improves participants' self-efficacy (up to 17%) and reduces negative emotions (up to 25%). With IMBUE's additional just-in-time feedback, participants demonstrate 17% improvement in skill mastery, along with greater enhancements in self-efficacy (27% more) and reduction of negative emotions (16% more) compared to simulation-only. The improvement in skill mastery is the only measure that is transferred to new and more difficult situations; situation specific training is necessary for improving self-efficacy and emotion reduction.
MRAC Track 1: 2nd Workshop on Multimodal, Generative and Responsible Affective Computing
With the rapid advancements in multimodal generative technology, Affective Computing research has provoked discussion about the potential consequences of AI systems equipped with emotional intelligence. Affective Computing involves the design, evaluation, and implementation of Emotion AI and related technologies aimed at improving people's lives. Designing a computational model in affective computing requires vast amounts of multimodal data, including RGB images, video, audio, text, and physiological signals. Moreover, Affective Computing research is deeply engaged with ethical considerations at various stages-from training emotionally intelligent models on large-scale human data to deploying these models in specific applications. Fundamentally, the development of any AI system must prioritize its impact on humans, aiming to augment and enhance human abilities rather than replace them, while drawing inspiration from human intelligence in a safe and responsible manner. The MRAC 2024 Track 1 workshop seeks to extend these principles from controlled, small-scale lab environments to real-world, large-scale contexts, emphasizing responsible development. The workshop also aims to highlight the potential implications of generative technology, along with the ethical consequences of its use, to researchers and industry professionals. To the best of our knowledge, this is the first workshop series to comprehensively address the full spectrum of multimodal, generative affective computing from a responsible AI perspective, and this is the second iteration of this workshop. Webpage: https://react-ws.github.io/2024/
Towards Interpretable Mental Health Analysis with Large Language Models
The latest large language models (LLMs) such as ChatGPT, exhibit strong capabilities in automated mental health analysis. However, existing relevant studies bear several limitations, including inadequate evaluations, lack of prompting strategies, and ignorance of exploring LLMs for explainability. To bridge these gaps, we comprehensively evaluate the mental health analysis and emotional reasoning ability of LLMs on 11 datasets across 5 tasks. We explore the effects of different prompting strategies with unsupervised and distantly supervised emotional information. Based on these prompts, we explore LLMs for interpretable mental health analysis by instructing them to generate explanations for each of their decisions. We convey strict human evaluations to assess the quality of the generated explanations, leading to a novel dataset with 163 human-assessed explanations. We benchmark existing automatic evaluation metrics on this dataset to guide future related works. According to the results, ChatGPT shows strong in-context learning ability but still has a significant gap with advanced task-specific methods. Careful prompt engineering with emotional cues and expert-written few-shot examples can also effectively improve performance on mental health analysis. In addition, ChatGPT generates explanations that approach human performance, showing its great potential in explainable mental health analysis.
Automatically Select Emotion for Response via Personality-affected Emotion Transition
To provide consistent emotional interaction with users, dialog systems should be capable to automatically select appropriate emotions for responses like humans. However, most existing works focus on rendering specified emotions in responses or empathetically respond to the emotion of users, yet the individual difference in emotion expression is overlooked. This may lead to inconsistent emotional expressions and disinterest users. To tackle this issue, we propose to equip the dialog system with personality and enable it to automatically select emotions in responses by simulating the emotion transition of humans in conversation. In detail, the emotion of the dialog system is transitioned from its preceding emotion in context. The transition is triggered by the preceding dialog context and affected by the specified personality trait. To achieve this, we first model the emotion transition in the dialog system as the variation between the preceding emotion and the response emotion in the Valence-Arousal-Dominance (VAD) emotion space. Then, we design neural networks to encode the preceding dialog context and the specified personality traits to compose the variation. Finally, the emotion for response is selected from the sum of the preceding emotion and the variation. We construct a dialog dataset with emotion and personality labels and conduct emotion prediction tasks for evaluation. Experimental results validate the effectiveness of the personality-affected emotion transition.
EMID: An Emotional Aligned Dataset in Audio-Visual Modality
In this paper, we propose Emotionally paired Music and Image Dataset (EMID), a novel dataset designed for the emotional matching of music and images, to facilitate auditory-visual cross-modal tasks such as generation and retrieval. Unlike existing approaches that primarily focus on semantic correlations or roughly divided emotional relations, EMID emphasizes the significance of emotional consistency between music and images using an advanced 13-dimension emotional model. By incorporating emotional alignment into the dataset, it aims to establish pairs that closely align with human perceptual understanding, thereby raising the performance of auditory-visual cross-modal tasks. We also design a supplemental module named EMI-Adapter to optimize existing cross-modal alignment methods. To validate the effectiveness of the EMID, we conduct a psychological experiment, which has demonstrated that considering the emotional relationship between the two modalities effectively improves the accuracy of matching in abstract perspective. This research lays the foundation for future cross-modal research in domains such as psychotherapy and contributes to advancing the understanding and utilization of emotions in cross-modal alignment. The EMID dataset is available at https://github.com/ecnu-aigc/EMID.
EmoMent: An Emotion Annotated Mental Health Corpus from two South Asian Countries
People often utilise online media (e.g., Facebook, Reddit) as a platform to express their psychological distress and seek support. State-of-the-art NLP techniques demonstrate strong potential to automatically detect mental health issues from text. Research suggests that mental health issues are reflected in emotions (e.g., sadness) indicated in a person's choice of language. Therefore, we developed a novel emotion-annotated mental health corpus (EmoMent), consisting of 2802 Facebook posts (14845 sentences) extracted from two South Asian countries - Sri Lanka and India. Three clinical psychology postgraduates were involved in annotating these posts into eight categories, including 'mental illness' (e.g., depression) and emotions (e.g., 'sadness', 'anger'). EmoMent corpus achieved 'very good' inter-annotator agreement of 98.3% (i.e. % with two or more agreement) and Fleiss' Kappa of 0.82. Our RoBERTa based models achieved an F1 score of 0.76 and a macro-averaged F1 score of 0.77 for the first task (i.e. predicting a mental health condition from a post) and the second task (i.e. extent of association of relevant posts with the categories defined in our taxonomy), respectively.
Modeling Emotional Trajectories in Written Stories Utilizing Transformers and Weakly-Supervised Learning
Telling stories is an integral part of human communication which can evoke emotions and influence the affective states of the audience. Automatically modeling emotional trajectories in stories has thus attracted considerable scholarly interest. However, as most existing works have been limited to unsupervised dictionary-based approaches, there is no benchmark for this task. We address this gap by introducing continuous valence and arousal labels for an existing dataset of children's stories originally annotated with discrete emotion categories. We collect additional annotations for this data and map the categorical labels to the continuous valence and arousal space. For predicting the thus obtained emotionality signals, we fine-tune a DeBERTa model and improve upon this baseline via a weakly supervised learning approach. The best configuration achieves a Concordance Correlation Coefficient (CCC) of .8221 for valence and .7125 for arousal on the test set, demonstrating the efficacy of our proposed approach. A detailed analysis shows the extent to which the results vary depending on factors such as the author, the individual story, or the section within the story. In addition, we uncover the weaknesses of our approach by investigating examples that prove to be difficult to predict.
EmoTalker: Emotionally Editable Talking Face Generation via Diffusion Model
In recent years, the field of talking faces generation has attracted considerable attention, with certain methods adept at generating virtual faces that convincingly imitate human expressions. However, existing methods face challenges related to limited generalization, particularly when dealing with challenging identities. Furthermore, methods for editing expressions are often confined to a singular emotion, failing to adapt to intricate emotions. To overcome these challenges, this paper proposes EmoTalker, an emotionally editable portraits animation approach based on the diffusion model. EmoTalker modifies the denoising process to ensure preservation of the original portrait's identity during inference. To enhance emotion comprehension from text input, Emotion Intensity Block is introduced to analyze fine-grained emotions and strengths derived from prompts. Additionally, a crafted dataset is harnessed to enhance emotion comprehension within prompts. Experiments show the effectiveness of EmoTalker in generating high-quality, emotionally customizable facial expressions.
LEIA: Linguistic Embeddings for the Identification of Affect
The wealth of text data generated by social media has enabled new kinds of analysis of emotions with language models. These models are often trained on small and costly datasets of text annotations produced by readers who guess the emotions expressed by others in social media posts. This affects the quality of emotion identification methods due to training data size limitations and noise in the production of labels used in model development. We present LEIA, a model for emotion identification in text that has been trained on a dataset of more than 6 million posts with self-annotated emotion labels for happiness, affection, sadness, anger, and fear. LEIA is based on a word masking method that enhances the learning of emotion words during model pre-training. LEIA achieves macro-F1 values of approximately 73 on three in-domain test datasets, outperforming other supervised and unsupervised methods in a strong benchmark that shows that LEIA generalizes across posts, users, and time periods. We further perform an out-of-domain evaluation on five different datasets of social media and other sources, showing LEIA's robust performance across media, data collection methods, and annotation schemes. Our results show that LEIA generalizes its classification of anger, happiness, and sadness beyond the domain it was trained on. LEIA can be applied in future research to provide better identification of emotions in text from the perspective of the writer. The models produced for this article are publicly available at https://huggingface.co/LEIA
EmoLLMs: A Series of Emotional Large Language Models and Annotation Tools for Comprehensive Affective Analysis
Sentiment analysis and emotion detection are important research topics in natural language processing (NLP) and benefit many downstream tasks. With the widespread application of LLMs, researchers have started exploring the application of LLMs based on instruction-tuning in the field of sentiment analysis. However, these models only focus on single aspects of affective classification tasks (e.g. sentimental polarity or categorical emotions), and overlook the regression tasks (e.g. sentiment strength or emotion intensity), which leads to poor performance in downstream tasks. The main reason is the lack of comprehensive affective instruction tuning datasets and evaluation benchmarks, which cover various affective classification and regression tasks. Moreover, although emotional information is useful for downstream tasks, existing downstream datasets lack high-quality and comprehensive affective annotations. In this paper, we propose EmoLLMs, the first series of open-sourced instruction-following LLMs for comprehensive affective analysis based on fine-tuning various LLMs with instruction data, the first multi-task affective analysis instruction dataset (AAID) with 234K data samples based on various classification and regression tasks to support LLM instruction tuning, and a comprehensive affective evaluation benchmark (AEB) with 14 tasks from various sources and domains to test the generalization ability of LLMs. We propose a series of EmoLLMs by fine-tuning LLMs with AAID to solve various affective instruction tasks. We compare our model with a variety of LLMs on AEB, where our models outperform all other open-sourced LLMs, and surpass ChatGPT and GPT-4 in most tasks, which shows that the series of EmoLLMs achieve the ChatGPT-level and GPT-4-level generalization capabilities on affective analysis tasks, and demonstrates our models can be used as affective annotation tools.
Natural Language Processing for Cognitive Analysis of Emotions
Emotion analysis in texts suffers from two major limitations: annotated gold-standard corpora are mostly small and homogeneous, and emotion identification is often simplified as a sentence-level classification problem. To address these issues, we introduce a new annotation scheme for exploring emotions and their causes, along with a new French dataset composed of autobiographical accounts of an emotional scene. The texts were collected by applying the Cognitive Analysis of Emotions developed by A. Finkel to help people improve on their emotion management. The method requires the manual analysis of an emotional event by a coach trained in Cognitive Analysis. We present a rule-based approach to automatically annotate emotions and their semantic roles (e.g. emotion causes) to facilitate the identification of relevant aspects by the coach. We investigate future directions for emotion analysis using graph structures.
SemEval-2025 Task 11: Bridging the Gap in Text-Based Emotion Detection
We present our shared task on text-based emotion detection, covering more than 30 languages from seven distinct language families. These languages are predominantly low-resource and spoken across various continents. The data instances are multi-labeled into six emotional classes, with additional datasets in 11 languages annotated for emotion intensity. Participants were asked to predict labels in three tracks: (a) emotion labels in monolingual settings, (b) emotion intensity scores, and (c) emotion labels in cross-lingual settings. The task attracted over 700 participants. We received final submissions from more than 200 teams and 93 system description papers. We report baseline results, as well as findings on the best-performing systems, the most common approaches, and the most effective methods across various tracks and languages. The datasets for this task are publicly available.
Knowledge-enhanced Mixed-initiative Dialogue System for Emotional Support Conversations
Unlike empathetic dialogues, the system in emotional support conversations (ESC) is expected to not only convey empathy for comforting the help-seeker, but also proactively assist in exploring and addressing their problems during the conversation. In this work, we study the problem of mixed-initiative ESC where the user and system can both take the initiative in leading the conversation. Specifically, we conduct a novel analysis on mixed-initiative ESC systems with a tailor-designed schema that divides utterances into different types with speaker roles and initiative types. Four emotional support metrics are proposed to evaluate the mixed-initiative interactions. The analysis reveals the necessity and challenges of building mixed-initiative ESC systems. In the light of this, we propose a knowledge-enhanced mixed-initiative framework (KEMI) for ESC, which retrieves actual case knowledge from a large-scale mental health knowledge graph for generating mixed-initiative responses. Experimental results on two ESC datasets show the superiority of KEMI in both content-preserving evaluation and mixed initiative related analyses.
MISC: A MIxed Strategy-Aware Model Integrating COMET for Emotional Support Conversation
Applying existing methods to emotional support conversation -- which provides valuable assistance to people who are in need -- has two major limitations: (a) they generally employ a conversation-level emotion label, which is too coarse-grained to capture user's instant mental state; (b) most of them focus on expressing empathy in the response(s) rather than gradually reducing user's distress. To address the problems, we propose a novel model MISC, which firstly infers the user's fine-grained emotional status, and then responds skillfully using a mixture of strategy. Experimental results on the benchmark dataset demonstrate the effectiveness of our method and reveal the benefits of fine-grained emotion understanding as well as mixed-up strategy modeling. Our code and data could be found in https://github.com/morecry/MISC.
ESCoT: Towards Interpretable Emotional Support Dialogue Systems
Understanding the reason for emotional support response is crucial for establishing connections between users and emotional support dialogue systems. Previous works mostly focus on generating better responses but ignore interpretability, which is extremely important for constructing reliable dialogue systems. To empower the system with better interpretability, we propose an emotional support response generation scheme, named Emotion-Focused and Strategy-Driven Chain-of-Thought (ESCoT), mimicking the process of identifying, understanding, and regulating emotions. Specially, we construct a new dataset with ESCoT in two steps: (1) Dialogue Generation where we first generate diverse conversation situations, then enhance dialogue generation using richer emotional support strategies based on these situations; (2) Chain Supplement where we focus on supplementing selected dialogues with elements such as emotion, stimuli, appraisal, and strategy reason, forming the manually verified chains. Additionally, we further develop a model to generate dialogue responses with better interpretability. We also conduct extensive experiments and human evaluations to validate the effectiveness of the proposed ESCoT and generated dialogue responses. Our data and code are available at https://github.com/TeigenZhang/ESCoT{https://github.com/TeigenZhang/ESCoT}.
Data Augmentation for Improving Emotion Recognition in Software Engineering Communication
Emotions (e.g., Joy, Anger) are prevalent in daily software engineering (SE) activities, and are known to be significant indicators of work productivity (e.g., bug fixing efficiency). Recent studies have shown that directly applying general purpose emotion classification tools to SE corpora is not effective. Even within the SE domain, tool performance degrades significantly when trained on one communication channel and evaluated on another (e.g, StackOverflow vs. GitHub comments). Retraining a tool with channel-specific data takes significant effort since manually annotating large datasets of ground truth data is expensive. In this paper, we address this data scarcity problem by automatically creating new training data using a data augmentation technique. Based on an analysis of the types of errors made by popular SE-specific emotion recognition tools, we specifically target our data augmentation strategy in order to improve the performance of emotion recognition. Our results show an average improvement of 9.3% in micro F1-Score for three existing emotion classification tools (ESEM-E, EMTk, SEntiMoji) when trained with our best augmentation strategy.
Enhancing Empathetic Response Generation by Augmenting LLMs with Small-scale Empathetic Models
Empathetic response generation is increasingly significant in AI, necessitating nuanced emotional and cognitive understanding coupled with articulate response expression. Current large language models (LLMs) excel in response expression; however, they lack the ability to deeply understand emotional and cognitive nuances, particularly in pinpointing fine-grained emotions and their triggers. Conversely, small-scale empathetic models (SEMs) offer strength in fine-grained emotion detection and detailed emotion cause identification. To harness the complementary strengths of both LLMs and SEMs, we introduce a Hybrid Empathetic Framework (HEF). HEF regards SEMs as flexible plugins to improve LLM's nuanced emotional and cognitive understanding. Regarding emotional understanding, HEF implements a two-stage emotion prediction strategy, encouraging LLMs to prioritize primary emotions emphasized by SEMs, followed by other categories, substantially alleviates the difficulties for LLMs in fine-grained emotion detection. Regarding cognitive understanding, HEF employs an emotion cause perception strategy, prompting LLMs to focus on crucial emotion-eliciting words identified by SEMs, thus boosting LLMs' capabilities in identifying emotion causes. This collaborative approach enables LLMs to discern emotions more precisely and formulate empathetic responses. We validate HEF on the Empathetic-Dialogue dataset, and the findings indicate that our framework enhances the refined understanding of LLMs and their ability to convey empathetic responses.
Introducing CALMED: Multimodal Annotated Dataset for Emotion Detection in Children with Autism
Automatic Emotion Detection (ED) aims to build systems to identify users' emotions automatically. This field has the potential to enhance HCI, creating an individualised experience for the user. However, ED systems tend to perform poorly on people with Autism Spectrum Disorder (ASD). Hence, the need to create ED systems tailored to how people with autism express emotions. Previous works have created ED systems tailored for children with ASD but did not share the resulting dataset. Sharing annotated datasets is essential to enable the development of more advanced computer models for ED within the research community. In this paper, we describe our experience establishing a process to create a multimodal annotated dataset featuring children with a level 1 diagnosis of autism. In addition, we introduce CALMED (Children, Autism, Multimodal, Emotion, Detection), the resulting multimodal emotion detection dataset featuring children with autism aged 8-12. CALMED includes audio and video features extracted from recording files of study sessions with participants, together with annotations provided by their parents into four target classes. The generated dataset includes a total of 57,012 examples, with each example representing a time window of 200ms (0.2s). Our experience and methods described here, together with the dataset shared, aim to contribute to future research applications of affective computing in ASD, which has the potential to create systems to improve the lives of people with ASD.
Reddit-Impacts: A Named Entity Recognition Dataset for Analyzing Clinical and Social Effects of Substance Use Derived from Social Media
Substance use disorders (SUDs) are a growing concern globally, necessitating enhanced understanding of the problem and its trends through data-driven research. Social media are unique and important sources of information about SUDs, particularly since the data in such sources are often generated by people with lived experiences. In this paper, we introduce Reddit-Impacts, a challenging Named Entity Recognition (NER) dataset curated from subreddits dedicated to discussions on prescription and illicit opioids, as well as medications for opioid use disorder. The dataset specifically concentrates on the lesser-studied, yet critically important, aspects of substance use--its clinical and social impacts. We collected data from chosen subreddits using the publicly available Application Programming Interface for Reddit. We manually annotated text spans representing clinical and social impacts reported by people who also reported personal nonmedical use of substances including but not limited to opioids, stimulants and benzodiazepines. Our objective is to create a resource that can enable the development of systems that can automatically detect clinical and social impacts of substance use from text-based social media data. The successful development of such systems may enable us to better understand how nonmedical use of substances affects individual health and societal dynamics, aiding the development of effective public health strategies. In addition to creating the annotated data set, we applied several machine learning models to establish baseline performances. Specifically, we experimented with transformer models like BERT, and RoBERTa, one few-shot learning model DANN by leveraging the full training dataset, and GPT-3.5 by using one-shot learning, for automatic NER of clinical and social impacts. The dataset has been made available through the 2024 SMM4H shared tasks.
Daisy-TTS: Simulating Wider Spectrum of Emotions via Prosody Embedding Decomposition
We often verbally express emotions in a multifaceted manner, they may vary in their intensities and may be expressed not just as a single but as a mixture of emotions. This wide spectrum of emotions is well-studied in the structural model of emotions, which represents variety of emotions as derivative products of primary emotions with varying degrees of intensity. In this paper, we propose an emotional text-to-speech design to simulate a wider spectrum of emotions grounded on the structural model. Our proposed design, Daisy-TTS, incorporates a prosody encoder to learn emotionally-separable prosody embedding as a proxy for emotion. This emotion representation allows the model to simulate: (1) Primary emotions, as learned from the training samples, (2) Secondary emotions, as a mixture of primary emotions, (3) Intensity-level, by scaling the emotion embedding, and (4) Emotions polarity, by negating the emotion embedding. Through a series of perceptual evaluations, Daisy-TTS demonstrated overall higher emotional speech naturalness and emotion perceiveability compared to the baseline.
Sensing technologies and machine learning methods for emotion recognition in autism: Systematic review
Background: Human Emotion Recognition (HER) has been a popular field of study in the past years. Despite the great progresses made so far, relatively little attention has been paid to the use of HER in autism. People with autism are known to face problems with daily social communication and the prototypical interpretation of emotional responses, which are most frequently exerted via facial expressions. This poses significant practical challenges to the application of regular HER systems, which are normally developed for and by neurotypical people. Objective: This study reviews the literature on the use of HER systems in autism, particularly with respect to sensing technologies and machine learning methods, as to identify existing barriers and possible future directions. Methods: We conducted a systematic review of articles published between January 2011 and June 2023 according to the 2020 PRISMA guidelines. Manuscripts were identified through searching Web of Science and Scopus databases. Manuscripts were included when related to emotion recognition, used sensors and machine learning techniques, and involved children with autism, young, or adults. Results: The search yielded 346 articles. A total of 65 publications met the eligibility criteria and were included in the review. Conclusions: Studies predominantly used facial expression techniques as the emotion recognition method. Consequently, video cameras were the most widely used devices across studies, although a growing trend in the use of physiological sensors was observed lately. Happiness, sadness, anger, fear, disgust, and surprise were most frequently addressed. Classical supervised machine learning techniques were primarily used at the expense of unsupervised approaches or more recent deep learning models.
How you feelin'? Learning Emotions and Mental States in Movie Scenes
Movie story analysis requires understanding characters' emotions and mental states. Towards this goal, we formulate emotion understanding as predicting a diverse and multi-label set of emotions at the level of a movie scene and for each character. We propose EmoTx, a multimodal Transformer-based architecture that ingests videos, multiple characters, and dialog utterances to make joint predictions. By leveraging annotations from the MovieGraphs dataset, we aim to predict classic emotions (e.g. happy, angry) and other mental states (e.g. honest, helpful). We conduct experiments on the most frequently occurring 10 and 25 labels, and a mapping that clusters 181 labels to 26. Ablation studies and comparison against adapted state-of-the-art emotion recognition approaches shows the effectiveness of EmoTx. Analyzing EmoTx's self-attention scores reveals that expressive emotions often look at character tokens while other mental states rely on video and dialog cues.
TinyEmo: Scaling down Emotional Reasoning via Metric Projection
This paper introduces TinyEmo, a family of small multi-modal language models for emotional reasoning and classification. Our approach features: (1) a synthetic emotional instruct dataset for both pre-training and fine-tuning stages, (2) a Metric Projector that delegates classification from the language model allowing for more efficient training and inference, (3) a multi-modal large language model (MM-LLM) for emotional reasoning, and (4) a semi-automated framework for bias detection. TinyEmo is able to perform emotion classification and emotional reasoning, all while using substantially fewer parameters than comparable models. This efficiency allows us to freely incorporate more diverse emotional datasets, enabling strong performance on classification tasks, with our smallest model (700M parameters) outperforming larger state-of-the-art models based on general-purpose MM-LLMs with over 7B parameters. Additionally, the Metric Projector allows for interpretability and indirect bias detection in large models without additional training, offering an approach to understand and improve AI systems. We release code, models, and dataset at https://github.com/ggcr/TinyEmo
Exploring speech style spaces with language models: Emotional TTS without emotion labels
Many frameworks for emotional text-to-speech (E-TTS) rely on human-annotated emotion labels that are often inaccurate and difficult to obtain. Learning emotional prosody implicitly presents a tough challenge due to the subjective nature of emotions. In this study, we propose a novel approach that leverages text awareness to acquire emotional styles without the need for explicit emotion labels or text prompts. We present TEMOTTS, a two-stage framework for E-TTS that is trained without emotion labels and is capable of inference without auxiliary inputs. Our proposed method performs knowledge transfer between the linguistic space learned by BERT and the emotional style space constructed by global style tokens. Our experimental results demonstrate the effectiveness of our proposed framework, showcasing improvements in emotional accuracy and naturalness. This is one of the first studies to leverage the emotional correlation between spoken content and expressive delivery for emotional TTS.
Facial Expression Recognition using Squeeze and Excitation-powered Swin Transformers
The ability to recognize and interpret facial emotions is a critical component of human communication, as it allows individuals to understand and respond to emotions conveyed through facial expressions and vocal tones. The recognition of facial emotions is a complex cognitive process that involves the integration of visual and auditory information, as well as prior knowledge and social cues. It plays a crucial role in social interaction, affective processing, and empathy, and is an important aspect of many real-world applications, including human-computer interaction, virtual assistants, and mental health diagnosis and treatment. The development of accurate and efficient models for facial emotion recognition is therefore of great importance and has the potential to have a significant impact on various fields of study.The field of Facial Emotion Recognition (FER) is of great significance in the areas of computer vision and artificial intelligence, with vast commercial and academic potential in fields such as security, advertising, and entertainment. We propose a FER framework that employs Swin Vision Transformers (SwinT) and squeeze and excitation block (SE) to address vision tasks. The approach uses a transformer model with an attention mechanism, SE, and SAM to improve the efficiency of the model, as transformers often require a large amount of data. Our focus was to create an efficient FER model based on SwinT architecture that can recognize facial emotions using minimal data. We trained our model on a hybrid dataset and evaluated its performance on the AffectNet dataset, achieving an F1-score of 0.5420, which surpassed the winner of the Affective Behavior Analysis in the Wild (ABAW) Competition held at the European Conference on Computer Vision (ECCV) 2022~Kollias.
Improving Language Models for Emotion Analysis: Insights from Cognitive Science
We propose leveraging cognitive science research on emotions and communication to improve language models for emotion analysis. First, we present the main emotion theories in psychology and cognitive science. Then, we introduce the main methods of emotion annotation in natural language processing and their connections to psychological theories. We also present the two main types of analyses of emotional communication in cognitive pragmatics. Finally, based on the cognitive science research presented, we propose directions for improving language models for emotion analysis. We suggest that these research efforts pave the way for constructing new annotation schemes, methods, and a possible benchmark for emotional understanding, considering different facets of human emotion and communication.
AugESC: Large-scale Data Augmentation for Emotional Support Conversation with Pre-trained Language Models
Crowd-sourcing is commonly adopted for dialog data collection. However, it is highly costly and time-consuming, and the collected data is limited in scale and topic coverage. In this paper, aiming to generate emotional support conversations, we propose exploiting large-scale pre-trained language models for data augmentation, and provide key findings in our pilot exploration. Our adopted approach leverages the 6B-parameter GPT-J model and utilizes publicly available dialog posts to trigger conversations on various topics. Then we construct AugESC, a machine-augmented dataset for emotional support conversation. It is two orders of magnitude larger than the original ESConv dataset in scale, covers more diverse topics, and is shown to be of high quality by human evaluation. Lastly, we demonstrate with interactive evaluation that AugESC can further enhance dialog models tuned on ESConv to handle various conversation topics and to provide significantly more effective emotional support.
SweetieChat: A Strategy-Enhanced Role-playing Framework for Diverse Scenarios Handling Emotional Support Agent
Large Language Models (LLMs) have demonstrated promising potential in providing empathetic support during interactions. However, their responses often become verbose or overly formulaic, failing to adequately address the diverse emotional support needs of real-world scenarios. To tackle this challenge, we propose an innovative strategy-enhanced role-playing framework, designed to simulate authentic emotional support conversations. Specifically, our approach unfolds in two steps: (1) Strategy-Enhanced Role-Playing Interactions, which involve three pivotal roles -- Seeker, Strategy Counselor, and Supporter -- engaging in diverse scenarios to emulate real-world interactions and promote a broader range of dialogues; and (2) Emotional Support Agent Training, achieved through fine-tuning LLMs using our specially constructed dataset. Within this framework, we develop the ServeForEmo dataset, comprising an extensive collection of 3.7K+ multi-turn dialogues and 62.8K+ utterances. We further present SweetieChat, an emotional support agent capable of handling diverse open-domain scenarios. Extensive experiments and human evaluations confirm the framework's effectiveness in enhancing emotional support, highlighting its unique ability to provide more nuanced and tailored assistance.
TransESC: Smoothing Emotional Support Conversation via Turn-Level State Transition
Emotion Support Conversation (ESC) is an emerging and challenging task with the goal of reducing the emotional distress of people. Previous attempts fail to maintain smooth transitions between utterances in ESC because they ignore to grasp the fine-grained transition information at each dialogue turn. To solve this problem, we propose to take into account turn-level state Transitions of ESC (TransESC) from three perspectives, including semantics transition, strategy transition and emotion transition, to drive the conversation in a smooth and natural way. Specifically, we construct the state transition graph with a two-step way, named transit-then-interact, to grasp such three types of turn-level transition information. Finally, they are injected into the transition-aware decoder to generate more engaging responses. Both automatic and human evaluations on the benchmark dataset demonstrate the superiority of TransESC to generate more smooth and effective supportive responses. Our source code is available at https://github.com/circle-hit/TransESC.
Sharing emotions at scale: The Vent dataset
The continuous and increasing use of social media has enabled the expression of human thoughts, opinions, and everyday actions publicly at an unprecedented scale. We present the Vent dataset, the largest annotated dataset of text, emotions, and social connections to date. It comprises more than 33 millions of posts by nearly a million of users together with their social connections. Each post has an associated emotion. There are 705 different emotions, organized in 63 "emotion categories", forming a two-level taxonomy of affects. Our initial statistical analysis describes the global patterns of activity in the Vent platform, revealing large heterogenities and certain remarkable regularities regarding the use of the different emotions. We focus on the aggregated use of emotions, the temporal activity, and the social network of users, and outline possible methods to infer emotion networks based on the user activity. We also analyze the text and describe the affective landscape of Vent, finding agreements with existing (small scale) annotated corpus in terms of emotion categories and positive/negative valences. Finally, we discuss possible research questions that can be addressed from this unique dataset.
Human-like Affective Cognition in Foundation Models
Understanding emotions is fundamental to human interaction and experience. Humans easily infer emotions from situations or facial expressions, situations from emotions, and do a variety of other affective cognition. How adept is modern AI at these inferences? We introduce an evaluation framework for testing affective cognition in foundation models. Starting from psychological theory, we generate 1,280 diverse scenarios exploring relationships between appraisals, emotions, expressions, and outcomes. We evaluate the abilities of foundation models (GPT-4, Claude-3, Gemini-1.5-Pro) and humans (N = 567) across carefully selected conditions. Our results show foundation models tend to agree with human intuitions, matching or exceeding interparticipant agreement. In some conditions, models are ``superhuman'' -- they better predict modal human judgements than the average human. All models benefit from chain-of-thought reasoning. This suggests foundation models have acquired a human-like understanding of emotions and their influence on beliefs and behavior.
What Makes Digital Support Effective? How Therapeutic Skills Affect Clinical Well-Being
Online mental health support communities have grown in recent years for providing accessible mental and emotional health support through volunteer counselors. Despite millions of people participating in chat support on these platforms, the clinical effectiveness of these communities on mental health symptoms remains unknown. Furthermore, although volunteers receive some training based on established therapeutic skills studied in face-to-face environments such as active listening and motivational interviewing, it remains understudied how the usage of these skills in this online context affects people's mental health status. In our work, we collaborate with one of the largest online peer support platforms and use both natural language processing and machine learning techniques to measure how one-on-one support chats affect depression and anxiety symptoms. We measure how the techniques and characteristics of support providers, such as using affirmation, empathy, and past experience on the platform, affect support-seekers' mental health changes. We find that online peer support chats improve both depression and anxiety symptoms with a statistically significant but relatively small effect size. Additionally, support providers' techniques such as emphasizing the autonomy of the client lead to better mental health outcomes. However, we also found that some behaviors (e.g. persuading) are actually harmful to depression and anxiety outcomes. Our work provides key understanding for mental health care in the online setting and designing training systems for online support providers.
EDEN: Empathetic Dialogues for English learning
Dialogue systems have been used as conversation partners in English learning, but few have studied whether these systems improve learning outcomes. Student passion and perseverance, or grit, has been associated with language learning success. Recent work establishes that as students perceive their English teachers to be more supportive, their grit improves. Hypothesizing that the same pattern applies to English-teaching chatbots, we create EDEN, a robust open-domain chatbot for spoken conversation practice that provides empathetic feedback. To construct EDEN, we first train a specialized spoken utterance grammar correction model and a high-quality social chit-chat conversation model. We then conduct a preliminary user study with a variety of strategies for empathetic feedback. Our experiment suggests that using adaptive empathetic feedback leads to higher perceived affective support. Furthermore, elements of perceived affective support positively correlate with student grit.
Chinese MentalBERT: Domain-Adaptive Pre-training on Social Media for Chinese Mental Health Text Analysis
In the current environment, psychological issues are prevalent and widespread, with social media serving as a key outlet for individuals to share their feelings. This results in the generation of vast quantities of data daily, where negative emotions have the potential to precipitate crisis situations. There is a recognized need for models capable of efficient analysis. While pre-trained language models have demonstrated their effectiveness broadly, there's a noticeable gap in pre-trained models tailored for specialized domains like psychology. To address this, we have collected a huge dataset from Chinese social media platforms and enriched it with publicly available datasets to create a comprehensive database encompassing 3.36 million text entries. To enhance the model's applicability to psychological text analysis, we integrated psychological lexicons into the pre-training masking mechanism. Building on an existing Chinese language model, we performed adaptive training to develop a model specialized for the psychological domain. We assessed our model's effectiveness across four public benchmarks, where it not only surpassed the performance of standard pre-trained models but also showed a inclination for making psychologically relevant predictions. Due to concerns regarding data privacy, the dataset will not be made publicly available. However, we have made the pre-trained models and codes publicly accessible to the community via: https://github.com/zwzzzQAQ/Chinese-MentalBERT.
Sólo Escúchame: Spanish Emotional Accompaniment Chatbot
According to the World Health Organization (WHO), suicide was the fourth leading cause of death in the world for individuals aged 15 to 29 in 2019. Given the rapid increase in mental health issues, providing psychological support is both crucial and urgent. In this paper: (1) we propose S\'olo Esc\'uchame, the first open-source Spanish emotional assistance chatbot, based on LLaMA-2-7b-Chat. (2) We introduced the HEAR (Hispanic Emotional Accompaniment Responses) dataset, compiled from multiple English sources translated into Spanish, as well as generic data generated using ChatGPT-3.5-Turbo. Finally, (3) we propose an evaluation metric based on two semi-automatic assessment methods. Our system outperforms a range of state-of-the-art models in providing psychological assistance in Spanish. Our models and datasets are publicly available to facilitate reproducibility.
Emotional RAG: Enhancing Role-Playing Agents through Emotional Retrieval
As LLMs exhibit a high degree of human-like capability, increasing attention has been paid to role-playing research areas in which responses generated by LLMs are expected to mimic human replies. This has promoted the exploration of role-playing agents in various applications, such as chatbots that can engage in natural conversations with users and virtual assistants that can provide personalized support and guidance. The crucial factor in the role-playing task is the effective utilization of character memory, which stores characters' profiles, experiences, and historical dialogues. Retrieval Augmented Generation (RAG) technology is used to access the related memory to enhance the response generation of role-playing agents. Most existing studies retrieve related information based on the semantic similarity of memory to maintain characters' personalized traits, and few attempts have been made to incorporate the emotional factor in the retrieval argument generation (RAG) of LLMs. Inspired by the Mood-Dependent Memory theory, which indicates that people recall an event better if they somehow reinstate during recall the original emotion they experienced during learning, we propose a novel emotion-aware memory retrieval framework, termed Emotional RAG, which recalls the related memory with consideration of emotional state in role-playing agents. Specifically, we design two kinds of retrieval strategies, i.e., combination strategy and sequential strategy, to incorporate both memory semantic and emotional states during the retrieval process. Extensive experiments on three representative role-playing datasets demonstrate that our Emotional RAG framework outperforms the method without considering the emotional factor in maintaining the personalities of role-playing agents. This provides evidence to further reinforce the Mood-Dependent Memory theory in psychology.
MTP: A Dataset for Multi-Modal Turning Points in Casual Conversations
Detecting critical moments, such as emotional outbursts or changes in decisions during conversations, is crucial for understanding shifts in human behavior and their consequences. Our work introduces a novel problem setting focusing on these moments as turning points (TPs), accompanied by a meticulously curated, high-consensus, human-annotated multi-modal dataset. We provide precise timestamps, descriptions, and visual-textual evidence high-lighting changes in emotions, behaviors, perspectives, and decisions at these turning points. We also propose a framework, TPMaven, utilizing state-of-the-art vision-language models to construct a narrative from the videos and large language models to classify and detect turning points in our multi-modal dataset. Evaluation results show that TPMaven achieves an F1-score of 0.88 in classification and 0.61 in detection, with additional explanations aligning with human expectations.
Emotion-Aware Transformer Encoder for Empathetic Dialogue Generation
Modern day conversational agents are trained to emulate the manner in which humans communicate. To emotionally bond with the user, these virtual agents need to be aware of the affective state of the user. Transformers are the recent state of the art in sequence-to-sequence learning that involves training an encoder-decoder model with word embeddings from utterance-response pairs. We propose an emotion-aware transformer encoder for capturing the emotional quotient in the user utterance in order to generate human-like empathetic responses. The contributions of our paper are as follows: 1) An emotion detector module trained on the input utterances determines the affective state of the user in the initial phase 2) A novel transformer encoder is proposed that adds and normalizes the word embedding with emotion embedding thereby integrating the semantic and affective aspects of the input utterance 3) The encoder and decoder stacks belong to the Transformer-XL architecture which is the recent state of the art in language modeling. Experimentation on the benchmark Facebook AI empathetic dialogue dataset confirms the efficacy of our model from the higher BLEU-4 scores achieved for the generated responses as compared to existing methods. Emotionally intelligent virtual agents are now a reality and inclusion of affect as a modality in all human-machine interfaces is foreseen in the immediate future.
AI-Based Facial Emotion Recognition Solutions for Education: A Study of Teacher-User and Other Categories
Existing information on AI-based facial emotion recognition (FER) is not easily comprehensible by those outside the field of computer science, requiring cross-disciplinary effort to determine a categorisation framework that promotes the understanding of this technology, and its impact on users. Most proponents classify FER in terms of methodology, implementation and analysis; relatively few by its application in education; and none by its users. This paper is concerned primarily with (potential) teacher-users of FER tools for education. It proposes a three-part classification of these teachers, by orientation, condition and preference, based on a classical taxonomy of affective educational objectives, and related theories. It also compiles and organises the types of FER solutions found in or inferred from the literature into "technology" and "applications" categories, as a prerequisite for structuring the proposed "teacher-user" category. This work has implications for proponents', critics', and users' understanding of the relationship between teachers and FER.
Towards Multimodal Empathetic Response Generation: A Rich Text-Speech-Vision Avatar-based Benchmark
Empathetic Response Generation (ERG) is one of the key tasks of the affective computing area, which aims to produce emotionally nuanced and compassionate responses to user's queries. However, existing ERG research is predominantly confined to the singleton text modality, limiting its effectiveness since human emotions are inherently conveyed through multiple modalities. To combat this, we introduce an avatar-based Multimodal ERG (MERG) task, entailing rich text, speech, and facial vision information. We first present a large-scale high-quality benchmark dataset, AvaMERG, which extends traditional text ERG by incorporating authentic human speech audio and dynamic talking-face avatar videos, encompassing a diverse range of avatar profiles and broadly covering various topics of real-world scenarios. Further, we deliberately tailor a system, named Empatheia, for MERG. Built upon a Multimodal Large Language Model (MLLM) with multimodal encoder, speech and avatar generators, Empatheia performs end-to-end MERG, with Chain-of-Empathetic reasoning mechanism integrated for enhanced empathy understanding and reasoning. Finally, we devise a list of empathetic-enhanced tuning strategies, strengthening the capabilities of emotional accuracy and content, avatar-profile consistency across modalities. Experimental results on AvaMERG data demonstrate that Empatheia consistently shows superior performance than baseline methods on both textual ERG and MERG. Overall, this work is expected to pioneer the MERG research by introducing a novel benchmark and an end-to-end model, laying a solid foundation for future advancements in multimodal empathetic response generation.
MIME: MIMicking Emotions for Empathetic Response Generation
Current approaches to empathetic response generation view the set of emotions expressed in the input text as a flat structure, where all the emotions are treated uniformly. We argue that empathetic responses often mimic the emotion of the user to a varying degree, depending on its positivity or negativity and content. We show that the consideration of this polarity-based emotion clusters and emotional mimicry results in improved empathy and contextual relevance of the response as compared to the state-of-the-art. Also, we introduce stochasticity into the emotion mixture that yields emotionally more varied empathetic responses than the previous work. We demonstrate the importance of these factors to empathetic response generation using both automatic- and human-based evaluations. The implementation of MIME is publicly available at https://github.com/declare-lab/MIME.
The Emotional Voices Database: Towards Controlling the Emotion Dimension in Voice Generation Systems
In this paper, we present a database of emotional speech intended to be open-sourced and used for synthesis and generation purpose. It contains data for male and female actors in English and a male actor in French. The database covers 5 emotion classes so it could be suitable to build synthesis and voice transformation systems with the potential to control the emotional dimension in a continuous way. We show the data's efficiency by building a simple MLP system converting neutral to angry speech style and evaluate it via a CMOS perception test. Even though the system is a very simple one, the test show the efficiency of the data which is promising for future work.
GoEmotions: A Dataset of Fine-Grained Emotions
Understanding emotion expressed in language has a wide range of applications, from building empathetic chatbots to detecting harmful online behavior. Advancement in this area can be improved using large-scale datasets with a fine-grained typology, adaptable to multiple downstream tasks. We introduce GoEmotions, the largest manually annotated dataset of 58k English Reddit comments, labeled for 27 emotion categories or Neutral. We demonstrate the high quality of the annotations via Principal Preserved Component Analysis. We conduct transfer learning experiments with existing emotion benchmarks to show that our dataset generalizes well to other domains and different emotion taxonomies. Our BERT-based model achieves an average F1-score of .46 across our proposed taxonomy, leaving much room for improvement.
TONE: A 3-Tiered ONtology for Emotion analysis
Emotions have played an important part in many sectors, including psychology, medicine, mental health, computer science, and so on, and categorizing them has proven extremely useful in separating one emotion from another. Emotions can be classified using the following two methods: (1) The supervised method's efficiency is strongly dependent on the size and domain of the data collected. A categorization established using relevant data from one domain may not work well in another. (2) An unsupervised method that uses either domain expertise or a knowledge base of emotion types already exists. Though this second approach provides a suitable and generic categorization of emotions and is cost-effective, the literature doesn't possess a publicly available knowledge base that can be directly applied to any emotion categorization-related task. This pushes us to create a knowledge base that can be used for emotion classification across domains, and ontology is often used for this purpose. In this study, we provide TONE, an emotion-based ontology that effectively creates an emotional hierarchy based on Dr. Gerrod Parrot's group of emotions. In addition to ontology development, we introduce a semi-automated vocabulary construction process to generate a detailed collection of terms for emotions at each tier of the hierarchy. We also demonstrate automated methods for establishing three sorts of dependencies in order to develop linkages between different emotions. Our human and automatic evaluation results show the ontology's quality. Furthermore, we describe three distinct use cases that demonstrate the applicability of our ontology.
Explainable Multimodal Emotion Reasoning
Multimodal emotion recognition is an active research topic in artificial intelligence. Its primary objective is to integrate multi-modalities (such as acoustic, visual, and lexical clues) to identify human emotional states. Current works generally assume accurate emotion labels for benchmark datasets and focus on developing more effective architectures. But due to the inherent subjectivity of emotions, existing datasets often lack high annotation consistency, resulting in potentially inaccurate labels. Consequently, models built on these datasets may struggle to meet the demands of practical applications. To address this issue, it is crucial to enhance the reliability of emotion annotations. In this paper, we propose a novel task called ``Explainable Multimodal Emotion Reasoning (EMER)''. In contrast to previous works that primarily focus on predicting emotions, EMER takes a step further by providing explanations for these predictions. The prediction is considered correct as long as the reasoning process behind the predicted emotion is plausible. This paper presents our initial efforts on EMER, where we introduce a benchmark dataset, establish baseline models, and define evaluation metrics. Meanwhile, we observe the necessity of integrating multi-faceted capabilities to deal with EMER. Therefore, we propose the first multimodal large language model (LLM) in affective computing, called AffectGPT. We aim to tackle the long-standing challenge of label ambiguity and chart a path toward more reliable techniques. Furthermore, EMER offers an opportunity to evaluate the audio-video-text understanding capabilities of recent multimodal LLM. To facilitate further research, we make the code and data available at: https://github.com/zeroQiaoba/AffectGPT.
Beyond No: Quantifying AI Over-Refusal and Emotional Attachment Boundaries
We present an open-source benchmark and evaluation framework for assessing emotional boundary handling in Large Language Models (LLMs). Using a dataset of 1156 prompts across six languages, we evaluated three leading LLMs (GPT-4o, Claude-3.5 Sonnet, and Mistral-large) on their ability to maintain appropriate emotional boundaries through pattern-matched response analysis. Our framework quantifies responses across seven key patterns: direct refusal, apology, explanation, deflection, acknowledgment, boundary setting, and emotional awareness. Results demonstrate significant variation in boundary-handling approaches, with Claude-3.5 achieving the highest overall score (8.69/10) and producing longer, more nuanced responses (86.51 words on average). We identified a substantial performance gap between English (average score 25.62) and non-English interactions (< 0.22), with English responses showing markedly higher refusal rates (43.20% vs. < 1% for non-English). Pattern analysis revealed model-specific strategies, such as Mistral's preference for deflection (4.2%) and consistently low empathy scores across all models (< 0.06). Limitations include potential oversimplification through pattern matching, lack of contextual understanding in response analysis, and binary classification of complex emotional responses. Future work should explore more nuanced scoring methods, expand language coverage, and investigate cultural variations in emotional boundary expectations. Our benchmark and methodology provide a foundation for systematic evaluation of LLM emotional intelligence and boundary-setting capabilities.
Language-Specific Representation of Emotion-Concept Knowledge Causally Supports Emotion Inference
Understanding how language supports emotion inference remains a topic of debate in emotion science. The present study investigated whether language-derived emotion-concept knowledge would causally support emotion inference by manipulating the language-specific knowledge representations in large language models. Using the prompt technique, 14 attributes of emotion concepts were found to be represented by distinct artificial neuron populations. By manipulating these attribute-related neurons, the majority of the emotion inference tasks showed performance deterioration compared to random manipulations. The attribute-specific performance deterioration was related to the importance of different attributes in human mental space. Our findings provide causal evidence in support of a language-based mechanism for emotion inference and highlight the contributions of emotion-concept knowledge.
Affective Visual Dialog: A Large-Scale Benchmark for Emotional Reasoning Based on Visually Grounded Conversations
We introduce Affective Visual Dialog, an emotion explanation and reasoning task as a testbed for research on understanding the formation of emotions in visually grounded conversations. The task involves three skills: (1) Dialog-based Question Answering (2) Dialog-based Emotion Prediction and (3) Affective emotion explanation generation based on the dialog. Our key contribution is the collection of a large-scale dataset, dubbed AffectVisDial, consisting of 50K 10-turn visually grounded dialogs as well as concluding emotion attributions and dialog-informed textual emotion explanations, resulting in a total of 27,180 working hours. We explain our design decisions in collecting the dataset and introduce the questioner and answerer tasks that are associated with the participants in the conversation. We train and demonstrate solid Affective Visual Dialog baselines adapted from state-of-the-art models. Remarkably, the responses generated by our models show promising emotional reasoning abilities in response to visually grounded conversations. Our project page is available at https://affective-visual-dialog.github.io.
UniMSE: Towards Unified Multimodal Sentiment Analysis and Emotion Recognition
Multimodal sentiment analysis (MSA) and emotion recognition in conversation (ERC) are key research topics for computers to understand human behaviors. From a psychological perspective, emotions are the expression of affect or feelings during a short period, while sentiments are formed and held for a longer period. However, most existing works study sentiment and emotion separately and do not fully exploit the complementary knowledge behind the two. In this paper, we propose a multimodal sentiment knowledge-sharing framework (UniMSE) that unifies MSA and ERC tasks from features, labels, and models. We perform modality fusion at the syntactic and semantic levels and introduce contrastive learning between modalities and samples to better capture the difference and consistency between sentiments and emotions. Experiments on four public benchmark datasets, MOSI, MOSEI, MELD, and IEMOCAP, demonstrate the effectiveness of the proposed method and achieve consistent improvements compared with state-of-the-art methods.
NUS-Emo at SemEval-2024 Task 3: Instruction-Tuning LLM for Multimodal Emotion-Cause Analysis in Conversations
This paper describes the architecture of our system developed for Task 3 of SemEval-2024: Multimodal Emotion-Cause Analysis in Conversations. Our project targets the challenges of subtask 2, dedicated to Multimodal Emotion-Cause Pair Extraction with Emotion Category (MECPE-Cat), and constructs a dual-component system tailored to the unique challenges of this task. We divide the task into two subtasks: emotion recognition in conversation (ERC) and emotion-cause pair extraction (ECPE). To address these subtasks, we capitalize on the abilities of Large Language Models (LLMs), which have consistently demonstrated state-of-the-art performance across various natural language processing tasks and domains. Most importantly, we design an approach of emotion-cause-aware instruction-tuning for LLMs, to enhance the perception of the emotions with their corresponding causal rationales. Our method enables us to adeptly navigate the complexities of MECPE-Cat, achieving a weighted average 34.71% F1 score of the task, and securing the 2nd rank on the leaderboard. The code and metadata to reproduce our experiments are all made publicly available.
ESC-Eval: Evaluating Emotion Support Conversations in Large Language Models
Emotion Support Conversation (ESC) is a crucial application, which aims to reduce human stress, offer emotional guidance, and ultimately enhance human mental and physical well-being. With the advancement of Large Language Models (LLMs), many researchers have employed LLMs as the ESC models. However, the evaluation of these LLM-based ESCs remains uncertain. Inspired by the awesome development of role-playing agents, we propose an ESC Evaluation framework (ESC-Eval), which uses a role-playing agent to interact with ESC models, followed by a manual evaluation of the interactive dialogues. In detail, we first re-organize 2,801 role-playing cards from seven existing datasets to define the roles of the role-playing agent. Second, we train a specific role-playing model called ESC-Role which behaves more like a confused person than GPT-4. Third, through ESC-Role and organized role cards, we systematically conduct experiments using 14 LLMs as the ESC models, including general AI-assistant LLMs (ChatGPT) and ESC-oriented LLMs (ExTES-Llama). We conduct comprehensive human annotations on interactive multi-turn dialogues of different ESC models. The results show that ESC-oriented LLMs exhibit superior ESC abilities compared to general AI-assistant LLMs, but there is still a gap behind human performance. Moreover, to automate the scoring process for future ESC models, we developed ESC-RANK, which trained on the annotated data, achieving a scoring performance surpassing 35 points of GPT-4. Our data and code are available at https://github.com/haidequanbu/ESC-Eval.
ReflectDiffu:Reflect between Emotion-intent Contagion and Mimicry for Empathetic Response Generation via a RL-Diffusion Framework
Empathetic response generation necessitates the integration of emotional and intentional dynamics to foster meaningful interactions. Existing research either neglects the intricate interplay between emotion and intent, leading to suboptimal controllability of empathy, or resorts to large language models (LLMs), which incur significant computational overhead. In this paper, we introduce ReflectDiffu, a lightweight and comprehensive framework for empathetic response generation. This framework incorporates emotion contagion to augment emotional expressiveness and employs an emotion-reasoning mask to pinpoint critical emotional elements. Additionally, it integrates intent mimicry within reinforcement learning for refinement during diffusion. By harnessing an intent twice reflect the mechanism of Exploring-Sampling-Correcting, ReflectDiffu adeptly translates emotional decision-making into precise intent actions, thereby addressing empathetic response misalignments stemming from emotional misrecognition. Through reflection, the framework maps emotional states to intents, markedly enhancing both response empathy and flexibility. Comprehensive experiments reveal that ReflectDiffu outperforms existing models regarding relevance, controllability, and informativeness, achieving state-of-the-art results in both automatic and human evaluations.
End-to-End Continuous Speech Emotion Recognition in Real-life Customer Service Call Center Conversations
Speech Emotion recognition (SER) in call center conversations has emerged as a valuable tool for assessing the quality of interactions between clients and agents. In contrast to controlled laboratory environments, real-life conversations take place under uncontrolled conditions and are subject to contextual factors that influence the expression of emotions. In this paper, we present our approach to constructing a large-scale reallife dataset (CusEmo) for continuous SER in customer service call center conversations. We adopted the dimensional emotion annotation approach to capture the subtlety, complexity, and continuity of emotions in real-life call center conversations, while annotating contextual information. The study also addresses the challenges encountered during the application of the End-to-End (E2E) SER system to the dataset, including determining the appropriate label sampling rate and input segment length, as well as integrating contextual information (interlocutor's gender and empathy level) with different weights using multitask learning. The result shows that incorporating the empathy level information improved the model's performance.
EmotionIC: Emotional Inertia and Contagion-driven Dependency Modelling for Emotion Recognition in Conversation
Emotion Recognition in Conversation (ERC) has attracted growing attention in recent years as a result of the advancement and implementation of human-computer interface technologies. However, previous approaches to modeling global and local context dependencies lost the diversity of dependency information and do not take the context dependency into account at the classification level. In this paper, we propose a novel approach to dependency modeling driven by Emotional Inertia and Contagion (EmotionIC) for conversational emotion recognition at the feature extraction and classification levels. At the feature extraction level, our designed Identity Masked Multi-head Attention (IM-MHA) captures the identity-based long-distant context in the dialogue to contain the diverse influence of different participants and construct the global emotional atmosphere, while the devised Dialogue-based Gate Recurrent Unit (DialogGRU) that aggregates the emotional tendencies of dyadic dialogue is applied to refine the contextual features with inter- and intra-speaker dependencies. At the classification level, by introducing skip connections in Conditional Random Field (CRF), we elaborate the Skip-chain CRF (SkipCRF) to capture the high-order dependencies within and between speakers, and to emulate the emotional flow of distant participants. Experimental results show that our method can significantly outperform the state-of-the-art models on four benchmark datasets. The ablation studies confirm that our modules can effectively model emotional inertia and contagion.
UniEmoX: Cross-modal Semantic-Guided Large-Scale Pretraining for Universal Scene Emotion Perception
Visual emotion analysis holds significant research value in both computer vision and psychology. However, existing methods for visual emotion analysis suffer from limited generalizability due to the ambiguity of emotion perception and the diversity of data scenarios. To tackle this issue, we introduce UniEmoX, a cross-modal semantic-guided large-scale pretraining framework. Inspired by psychological research emphasizing the inseparability of the emotional exploration process from the interaction between individuals and their environment, UniEmoX integrates scene-centric and person-centric low-level image spatial structural information, aiming to derive more nuanced and discriminative emotional representations. By exploiting the similarity between paired and unpaired image-text samples, UniEmoX distills rich semantic knowledge from the CLIP model to enhance emotional embedding representations more effectively. To the best of our knowledge, this is the first large-scale pretraining framework that integrates psychological theories with contemporary contrastive learning and masked image modeling techniques for emotion analysis across diverse scenarios. Additionally, we develop a visual emotional dataset titled Emo8. Emo8 samples cover a range of domains, including cartoon, natural, realistic, science fiction and advertising cover styles, covering nearly all common emotional scenes. Comprehensive experiments conducted on six benchmark datasets across two downstream tasks validate the effectiveness of UniEmoX. The source code is available at https://github.com/chincharles/u-emo.
Phrasing for UX: Enhancing Information Engagement through Computational Linguistics and Creative Analytics
This study explores the relationship between textual features and Information Engagement (IE) on digital platforms. It highlights the impact of computational linguistics and analytics on user interaction. The READ model is introduced to quantify key predictors like representativeness, ease of use, affect, and distribution, which forecast engagement levels. The model's effectiveness is validated through AB testing and randomized trials, showing strong predictive performance in participation (accuracy: 0.94), perception (accuracy: 0.85), perseverance (accuracy: 0.81), and overall IE (accuracy: 0.97). While participation metrics are strong, perception and perseverance show slightly lower recall and F1-scores, indicating some challenges. The study demonstrates that modifying text based on the READ model's insights leads to significant improvements. For example, increasing representativeness and positive affect boosts selection rates by 11 percent, raises evaluation averages from 3.98 to 4.46, and improves retention rates by 11 percent. These findings highlight the importance of linguistic factors in IE, providing a framework for enhancing digital text engagement. The research offers practical strategies applicable to fields like education, health, and media.
Building a Large Scale Dataset for Image Emotion Recognition: The Fine Print and The Benchmark
Psychological research results have confirmed that people can have different emotional reactions to different visual stimuli. Several papers have been published on the problem of visual emotion analysis. In particular, attempts have been made to analyze and predict people's emotional reaction towards images. To this end, different kinds of hand-tuned features are proposed. The results reported on several carefully selected and labeled small image data sets have confirmed the promise of such features. While the recent successes of many computer vision related tasks are due to the adoption of Convolutional Neural Networks (CNNs), visual emotion analysis has not achieved the same level of success. This may be primarily due to the unavailability of confidently labeled and relatively large image data sets for visual emotion analysis. In this work, we introduce a new data set, which started from 3+ million weakly labeled images of different emotions and ended up 30 times as large as the current largest publicly available visual emotion data set. We hope that this data set encourages further research on visual emotion analysis. We also perform extensive benchmarking analyses on this large data set using the state of the art methods including CNNs.
Emo-DPO: Controllable Emotional Speech Synthesis through Direct Preference Optimization
Current emotional text-to-speech (TTS) models predominantly conduct supervised training to learn the conversion from text and desired emotion to its emotional speech, focusing on a single emotion per text-speech pair. These models only learn the correct emotional outputs without fully comprehending other emotion characteristics, which limits their capabilities of capturing the nuances between different emotions. We propose a controllable Emo-DPO approach, which employs direct preference optimization to differentiate subtle emotional nuances between emotions through optimizing towards preferred emotions over less preferred emotional ones. Instead of relying on traditional neural architectures used in existing emotional TTS models, we propose utilizing the emotion-aware LLM-TTS neural architecture to leverage LLMs' in-context learning and instruction-following capabilities. Comprehensive experiments confirm that our proposed method outperforms the existing baselines.
Improving speaker verification robustness with synthetic emotional utterances
A speaker verification (SV) system offers an authentication service designed to confirm whether a given speech sample originates from a specific speaker. This technology has paved the way for various personalized applications that cater to individual preferences. A noteworthy challenge faced by SV systems is their ability to perform consistently across a range of emotional spectra. Most existing models exhibit high error rates when dealing with emotional utterances compared to neutral ones. Consequently, this phenomenon often leads to missing out on speech of interest. This issue primarily stems from the limited availability of labeled emotional speech data, impeding the development of robust speaker representations that encompass diverse emotional states. To address this concern, we propose a novel approach employing the CycleGAN framework to serve as a data augmentation method. This technique synthesizes emotional speech segments for each specific speaker while preserving the unique vocal identity. Our experimental findings underscore the effectiveness of incorporating synthetic emotional data into the training process. The models trained using this augmented dataset consistently outperform the baseline models on the task of verifying speakers in emotional speech scenarios, reducing equal error rate by as much as 3.64% relative.
Speech and Text-Based Emotion Recognizer
Affective computing is a field of study that focuses on developing systems and technologies that can understand, interpret, and respond to human emotions. Speech Emotion Recognition (SER), in particular, has got a lot of attention from researchers in the recent past. However, in many cases, the publicly available datasets, used for training and evaluation, are scarce and imbalanced across the emotion labels. In this work, we focused on building a balanced corpus from these publicly available datasets by combining these datasets as well as employing various speech data augmentation techniques. Furthermore, we experimented with different architectures for speech emotion recognition. Our best system, a multi-modal speech, and text-based model, provides a performance of UA(Unweighed Accuracy) + WA (Weighed Accuracy) of 157.57 compared to the baseline algorithm performance of 119.66
Symbolic & Acoustic: Multi-domain Music Emotion Modeling for Instrumental Music
Music Emotion Recognition involves the automatic identification of emotional elements within music tracks, and it has garnered significant attention due to its broad applicability in the field of Music Information Retrieval. It can also be used as the upstream task of many other human-related tasks such as emotional music generation and music recommendation. Due to existing psychology research, music emotion is determined by multiple factors such as the Timbre, Velocity, and Structure of the music. Incorporating multiple factors in MER helps achieve more interpretable and finer-grained methods. However, most prior works were uni-domain and showed weak consistency between arousal modeling performance and valence modeling performance. Based on this background, we designed a multi-domain emotion modeling method for instrumental music that combines symbolic analysis and acoustic analysis. At the same time, because of the rarity of music data and the difficulty of labeling, our multi-domain approach can make full use of limited data. Our approach was implemented and assessed using the publicly available piano dataset EMOPIA, resulting in a notable improvement over our baseline model with a 2.4% increase in overall accuracy, establishing its state-of-the-art performance.
Towards Emotion-Based Synthetic Consciousness: Using LLMs to Estimate Emotion Probability Vectors
This paper shows how LLMs (Large Language Models) may be used to estimate a summary of the emotional state associated with piece of text. The summary of emotional state is a dictionary of words used to describe emotion together with the probability of the word appearing after a prompt comprising the original text and an emotion eliciting tail. Through emotion analysis of Amazon product reviews we demonstrate emotion descriptors can be mapped into a PCA type space. It was hoped that text descriptions of actions to improve a current text described state could also be elicited through a tail prompt. Experiment seemed to indicate that this is not straightforward to make work. This failure put our hoped for selection of action via choosing the best predict ed outcome via comparing emotional responses out of reach for the moment.
FindingEmo: An Image Dataset for Emotion Recognition in the Wild
We introduce FindingEmo, a new image dataset containing annotations for 25k images, specifically tailored to Emotion Recognition. Contrary to existing datasets, it focuses on complex scenes depicting multiple people in various naturalistic, social settings, with images being annotated as a whole, thereby going beyond the traditional focus on faces or single individuals. Annotated dimensions include Valence, Arousal and Emotion label, with annotations gathered using Prolific. Together with the annotations, we release the list of URLs pointing to the original images, as well as all associated source code.
Impressions: Understanding Visual Semiotics and Aesthetic Impact
Is aesthetic impact different from beauty? Is visual salience a reflection of its capacity for effective communication? We present Impressions, a novel dataset through which to investigate the semiotics of images, and how specific visual features and design choices can elicit specific emotions, thoughts and beliefs. We posit that the impactfulness of an image extends beyond formal definitions of aesthetics, to its success as a communicative act, where style contributes as much to meaning formation as the subject matter. However, prior image captioning datasets are not designed to empower state-of-the-art architectures to model potential human impressions or interpretations of images. To fill this gap, we design an annotation task heavily inspired by image analysis techniques in the Visual Arts to collect 1,440 image-caption pairs and 4,320 unique annotations exploring impact, pragmatic image description, impressions, and aesthetic design choices. We show that existing multimodal image captioning and conditional generation models struggle to simulate plausible human responses to images. However, this dataset significantly improves their ability to model impressions and aesthetic evaluations of images through fine-tuning and few-shot adaptation.
EmoSet: A Large-scale Visual Emotion Dataset with Rich Attributes
Visual Emotion Analysis (VEA) aims at predicting people's emotional responses to visual stimuli. This is a promising, yet challenging, task in affective computing, which has drawn increasing attention in recent years. Most of the existing work in this area focuses on feature design, while little attention has been paid to dataset construction. In this work, we introduce EmoSet, the first large-scale visual emotion dataset annotated with rich attributes, which is superior to existing datasets in four aspects: scale, annotation richness, diversity, and data balance. EmoSet comprises 3.3 million images in total, with 118,102 of these images carefully labeled by human annotators, making it five times larger than the largest existing dataset. EmoSet includes images from social networks, as well as artistic images, and it is well balanced between different emotion categories. Motivated by psychological studies, in addition to emotion category, each image is also annotated with a set of describable emotion attributes: brightness, colorfulness, scene type, object class, facial expression, and human action, which can help understand visual emotions in a precise and interpretable way. The relevance of these emotion attributes is validated by analyzing the correlations between them and visual emotion, as well as by designing an attribute module to help visual emotion recognition. We believe EmoSet will bring some key insights and encourage further research in visual emotion analysis and understanding. Project page: https://vcc.tech/EmoSet.
VEATIC: Video-based Emotion and Affect Tracking in Context Dataset
Human affect recognition has been a significant topic in psychophysics and computer vision. However, the currently published datasets have many limitations. For example, most datasets contain frames that contain only information about facial expressions. Due to the limitations of previous datasets, it is very hard to either understand the mechanisms for affect recognition of humans or generalize well on common cases for computer vision models trained on those datasets. In this work, we introduce a brand new large dataset, the Video-based Emotion and Affect Tracking in Context Dataset (VEATIC), that can conquer the limitations of the previous datasets. VEATIC has 124 video clips from Hollywood movies, documentaries, and home videos with continuous valence and arousal ratings of each frame via real-time annotation. Along with the dataset, we propose a new computer vision task to infer the affect of the selected character via both context and character information in each video frame. Additionally, we propose a simple model to benchmark this new computer vision task. We also compare the performance of the pretrained model using our dataset with other similar datasets. Experiments show the competing results of our pretrained model via VEATIC, indicating the generalizability of VEATIC. Our dataset is available at https://veatic.github.io.
CEM: Commonsense-aware Empathetic Response Generation
A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly focus on detecting and utilizing the user's emotion for generating empathetic responses. However, since empathy includes both aspects of affection and cognition, we argue that in addition to identifying the user's emotion, cognitive understanding of the user's situation should also be considered. To this end, we propose a novel approach for empathetic response generation, which leverages commonsense to draw more information about the user's situation and uses this additional information to further enhance the empathy expression in generated responses. We evaluate our approach on EmpatheticDialogues, which is a widely-used benchmark dataset for empathetic response generation. Empirical results demonstrate that our approach outperforms the baseline models in both automatic and human evaluations and can generate more informative and empathetic responses.
"You tell me": A Dataset of GPT-4-Based Behaviour Change Support Conversations
Conversational agents are increasingly used to address emotional needs on top of information needs. One use case of increasing interest are counselling-style mental health and behaviour change interventions, with large language model (LLM)-based approaches becoming more popular. Research in this context so far has been largely system-focused, foregoing the aspect of user behaviour and the impact this can have on LLM-generated texts. To address this issue, we share a dataset containing text-based user interactions related to behaviour change with two GPT-4-based conversational agents collected in a preregistered user study. This dataset includes conversation data, user language analysis, perception measures, and user feedback for LLM-generated turns, and can offer valuable insights to inform the design of such systems based on real interactions.
Robots Can Feel: LLM-based Framework for Robot Ethical Reasoning
This paper presents the development of a novel ethical reasoning framework for robots. "Robots Can Feel" is the first system for robots that utilizes a combination of logic and human-like emotion simulation to make decisions in morally complex situations akin to humans. The key feature of the approach is the management of the Emotion Weight Coefficient - a customizable parameter to assign the role of emotions in robot decision-making. The system aims to serve as a tool that can equip robots of any form and purpose with ethical behavior close to human standards. Besides the platform, the system is independent of the choice of the base model. During the evaluation, the system was tested on 8 top up-to-date LLMs (Large Language Models). This list included both commercial and open-source models developed by various companies and countries. The research demonstrated that regardless of the model choice, the Emotions Weight Coefficient influences the robot's decision similarly. According to ANOVA analysis, the use of different Emotion Weight Coefficients influenced the final decision in a range of situations, such as in a request for a dietary violation F(4, 35) = 11.2, p = 0.0001 and in an animal compassion situation F(4, 35) = 8.5441, p = 0.0001. A demonstration code repository is provided at: https://github.com/TemaLykov/robots_can_feel
APPReddit: a Corpus of Reddit Posts Annotated for Appraisal
Despite the large number of computational resources for emotion recognition, there is a lack of data sets relying on appraisal models. According to Appraisal theories, emotions are the outcome of a multi-dimensional evaluation of events. In this paper, we present APPReddit, the first corpus of non-experimental data annotated according to this theory. After describing its development, we compare our resource with enISEAR, a corpus of events created in an experimental setting and annotated for appraisal. Results show that the two corpora can be mapped notwithstanding different typologies of data and annotations schemes. A SVM model trained on APPReddit predicts four appraisal dimensions without significant loss. Merging both corpora in a single training set increases the prediction of 3 out of 4 dimensions. Such findings pave the way to a better performing classification model for appraisal prediction.
Control Globally, Understand Locally: A Global-to-Local Hierarchical Graph Network for Emotional Support Conversation
Emotional support conversation aims at reducing the emotional distress of the help-seeker, which is a new and challenging task. It requires the system to explore the cause of help-seeker's emotional distress and understand their psychological intention to provide supportive responses. However, existing methods mainly focus on the sequential contextual information, ignoring the hierarchical relationships with the global cause and local psychological intention behind conversations, thus leads to a weak ability of emotional support. In this paper, we propose a Global-to-Local Hierarchical Graph Network to capture the multi-source information (global cause, local intentions and dialog history) and model hierarchical relationships between them, which consists of a multi-source encoder, a hierarchical graph reasoner, and a global-guide decoder. Furthermore, a novel training objective is designed to monitor semantic information of the global cause. Experimental results on the emotional support conversation dataset, ESConv, confirm that the proposed GLHG has achieved the state-of-the-art performance on the automatic and human evaluations. The code will be released in here \small{~https://github.com/pengwei-iie/GLHG}.
Beyond the Lens: Quantifying the Impact of Scientific Documentaries through Amazon Reviews
Engaging the public with science is critical for a well-informed population. A popular method of scientific communication is documentaries. Once released, it can be difficult to assess the impact of such works on a large scale, due to the overhead required for in-depth audience feedback studies. In what follows, we overview our complementary approach to qualitative studies through quantitative impact and sentiment analysis of Amazon reviews for several scientific documentaries. In addition to developing a novel impact category taxonomy for this analysis, we release a dataset containing 1296 human-annotated sentences from 1043 Amazon reviews for six movies created in whole or part by a team of visualization designers who focus on cinematic presentations of scientific data. Using this data, we train and evaluate several machine learning and large language models, discussing their effectiveness and possible generalizability for documentaries beyond those focused on for this work. Themes are also extracted from our annotated dataset which, along with our large language model analysis, demonstrate a measure of the ability of scientific documentaries to engage with the public.
Uncovering the Causes of Emotions in Software Developer Communication Using Zero-shot LLMs
Understanding and identifying the causes behind developers' emotions (e.g., Frustration caused by `delays in merging pull requests') can be crucial towards finding solutions to problems and fostering collaboration in open-source communities. Effectively identifying such information in the high volume of communications across the different project channels, such as chats, emails, and issue comments, requires automated recognition of emotions and their causes. To enable this automation, large-scale software engineering-specific datasets that can be used to train accurate machine learning models are required. However, such datasets are expensive to create with the variety and informal nature of software projects' communication channels. In this paper, we explore zero-shot LLMs that are pre-trained on massive datasets but without being fine-tuned specifically for the task of detecting emotion causes in software engineering: ChatGPT, GPT-4, and flan-alpaca. Our evaluation indicates that these recently available models can identify emotion categories when given detailed emotions, although they perform worse than the top-rated models. For emotion cause identification, our results indicate that zero-shot LLMs are effective at recognizing the correct emotion cause with a BLEU-2 score of 0.598. To highlight the potential use of these techniques, we conduct a case study of the causes of Frustration in the last year of development of a popular open-source project, revealing several interesting insights.
Aligning Language Models Using Follow-up Likelihood as Reward Signal
In natural human-to-human conversations, participants often receive feedback signals from one another based on their follow-up reactions. These reactions can include verbal responses, facial expressions, changes in emotional state, and other non-verbal cues. Similarly, in human-machine interactions, the machine can leverage the user's follow-up utterances as feedback signals to assess whether it has appropriately addressed the user's request. Therefore, we propose using the likelihood of follow-up utterances as rewards to differentiate preferred responses from less favored ones, without relying on human or commercial LLM-based preference annotations. Our proposed reward mechanism, ``Follow-up Likelihood as Reward" (FLR), matches the performance of strong reward models trained on large-scale human or GPT-4 annotated data on 8 pairwise-preference and 4 rating-based benchmarks. Building upon the FLR mechanism, we propose to automatically mine preference data from the online generations of a base policy model. The preference data are subsequently used to boost the helpfulness of the base model through direct alignment from preference (DAP) methods, such as direct preference optimization (DPO). Lastly, we demonstrate that fine-tuning the language model that provides follow-up likelihood with natural language feedback significantly enhances FLR's performance on reward modeling benchmarks and effectiveness in aligning the base policy model's helpfulness.
BRIGHTER: BRIdging the Gap in Human-Annotated Textual Emotion Recognition Datasets for 28 Languages
People worldwide use language in subtle and complex ways to express emotions. While emotion recognition -- an umbrella term for several NLP tasks -- significantly impacts different applications in NLP and other fields, most work in the area is focused on high-resource languages. Therefore, this has led to major disparities in research and proposed solutions, especially for low-resource languages that suffer from the lack of high-quality datasets. In this paper, we present BRIGHTER-- a collection of multilabeled emotion-annotated datasets in 28 different languages. BRIGHTER covers predominantly low-resource languages from Africa, Asia, Eastern Europe, and Latin America, with instances from various domains annotated by fluent speakers. We describe the data collection and annotation processes and the challenges of building these datasets. Then, we report different experimental results for monolingual and crosslingual multi-label emotion identification, as well as intensity-level emotion recognition. We investigate results with and without using LLMs and analyse the large variability in performance across languages and text domains. We show that BRIGHTER datasets are a step towards bridging the gap in text-based emotion recognition and discuss their impact and utility.
EQ-Bench: An Emotional Intelligence Benchmark for Large Language Models
We introduce EQ-Bench, a novel benchmark designed to evaluate aspects of emotional intelligence in Large Language Models (LLMs). We assess the ability of LLMs to understand complex emotions and social interactions by asking them to predict the intensity of emotional states of characters in a dialogue. The benchmark is able to discriminate effectively between a wide range of models. We find that EQ-Bench correlates strongly with comprehensive multi-domain benchmarks like MMLU (Hendrycks et al., 2020) (r=0.97), indicating that we may be capturing similar aspects of broad intelligence. Our benchmark produces highly repeatable results using a set of 60 English-language questions. We also provide open-source code for an automated benchmarking pipeline at https://github.com/EQ-bench/EQ-Bench and a leaderboard at https://eqbench.com
Conversational Analysis of Daily Dialog Data using Polite Emotional Dialogue Acts
Many socio-linguistic cues are used in conversational analysis, such as emotion, sentiment, and dialogue acts. One of the fundamental cues is politeness, which linguistically possesses properties such as social manners useful in conversational analysis. This article presents findings of polite emotional dialogue act associations, where we can correlate the relationships between the socio-linguistic cues. We confirm our hypothesis that the utterances with the emotion classes Anger and Disgust are more likely to be impolite. At the same time, Happiness and Sadness are more likely to be polite. A less expectable phenomenon occurs with dialogue acts Inform and Commissive which contain more polite utterances than Question and Directive. Finally, we conclude on the future work of these findings to extend the learning of social behaviours using politeness.
BANSpEmo: A Bangla Emotional Speech Recognition Dataset
In the field of audio and speech analysis, the ability to identify emotions from acoustic signals is essential. Human-computer interaction (HCI) and behavioural analysis are only a few of the many areas where the capacity to distinguish emotions from speech signals has an extensive range of applications. Here, we are introducing BanSpEmo, a corpus of emotional speech that only consists of audio recordings and has been created specifically for the Bangla language. This corpus contains 792 audio recordings over a duration of more than 1 hour and 23 minutes. 22 native speakers took part in the recording of two sets of sentences that represent the six desired emotions. The data set consists of 12 Bangla sentences which are uttered in 6 emotions as Disgust, Happy, Sad, Surprised, Anger, and Fear. This corpus is not also gender balanced. Ten individuals who either have experience in related field or have acting experience took part in the assessment of this corpus. It has a balanced number of audio recordings in each emotion class. BanSpEmo can be considered as a useful resource to promote emotion and speech recognition research and related applications in the Bangla language. The dataset can be found here: https://data.mendeley.com/datasets/rdwn4bs5ky and might be employed for academic research.
nEMO: Dataset of Emotional Speech in Polish
Speech emotion recognition has become increasingly important in recent years due to its potential applications in healthcare, customer service, and personalization of dialogue systems. However, a major issue in this field is the lack of datasets that adequately represent basic emotional states across various language families. As datasets covering Slavic languages are rare, there is a need to address this research gap. This paper presents the development of nEMO, a novel corpus of emotional speech in Polish. The dataset comprises over 3 hours of samples recorded with the participation of nine actors portraying six emotional states: anger, fear, happiness, sadness, surprise, and a neutral state. The text material used was carefully selected to represent the phonetics of the Polish language adequately. The corpus is freely available under the terms of a Creative Commons license (CC BY-NC-SA 4.0).
AffectGPT: A New Dataset, Model, and Benchmark for Emotion Understanding with Multimodal Large Language Models
The emergence of multimodal large language models (MLLMs) advances multimodal emotion recognition (MER) to the next level-from naive discriminative tasks to complex emotion understanding with advanced video understanding abilities and natural language description. However, the current community suffers from a lack of large-scale datasets with intensive, descriptive emotion annotations, as well as a multimodal-centric framework to maximize the potential of MLLMs for emotion understanding. To address this, we establish a new benchmark for MLLM-based emotion understanding with a novel dataset (MER-Caption), and a new model (AffectGPT). Utilizing our model-based crowd-sourcing data collection strategy, we construct the largest descriptive emotion dataset to date (by far), featuring over 2K fine-grained emotion categories across 115K samples. We also introduce the AffectGPT model, designed with pre-fusion operations to enhance multimodal integration. Finally, we present MER-UniBench, a unified benchmark with evaluation metrics tailored for both typical MER tasks and the free-form, natural language output style of MLLMs. Extensive experimental results demonstrate AffectGPT's robust performance across various MER tasks. We are publicly releasing both the AffectGPT model and the MER-Caption dataset to foster further research and development in emotion understanding.
Empathic Conversations: A Multi-level Dataset of Contextualized Conversations
Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g., self-report vs counterpart other-report, concern vs. distress) interact with other affective phenomena or demographics like gender and age. To better understand this, we created the {\it Empathic Conversations} dataset of annotated negative, empathy-eliciting dialogues in which pairs of participants converse about news articles. People differ in their perception of the empathy of others. These differences are associated with certain characteristics such as personality and demographics. Hence, we collected detailed characterization of the participants' traits, their self-reported empathetic response to news articles, their conversational partner other-report, and turn-by-turn third-party assessments of the level of self-disclosure, emotion, and empathy expressed. This dataset is the first to present empathy in multiple forms along with personal distress, emotion, personality characteristics, and person-level demographic information. We present baseline models for predicting some of these features from conversations.
EmoBench-M: Benchmarking Emotional Intelligence for Multimodal Large Language Models
With the integration of Multimodal large language models (MLLMs) into robotic systems and various AI applications, embedding emotional intelligence (EI) capabilities into these models is essential for enabling robots to effectively address human emotional needs and interact seamlessly in real-world scenarios. Existing static, text-based, or text-image benchmarks overlook the multimodal complexities of real-world interactions and fail to capture the dynamic, multimodal nature of emotional expressions, making them inadequate for evaluating MLLMs' EI. Based on established psychological theories of EI, we build EmoBench-M, a novel benchmark designed to evaluate the EI capability of MLLMs across 13 valuation scenarios from three key dimensions: foundational emotion recognition, conversational emotion understanding, and socially complex emotion analysis. Evaluations of both open-source and closed-source MLLMs on EmoBench-M reveal a significant performance gap between them and humans, highlighting the need to further advance their EI capabilities. All benchmark resources, including code and datasets, are publicly available at https://emo-gml.github.io/.
EmoSpeech: Guiding FastSpeech2 Towards Emotional Text to Speech
State-of-the-art speech synthesis models try to get as close as possible to the human voice. Hence, modelling emotions is an essential part of Text-To-Speech (TTS) research. In our work, we selected FastSpeech2 as the starting point and proposed a series of modifications for synthesizing emotional speech. According to automatic and human evaluation, our model, EmoSpeech, surpasses existing models regarding both MOS score and emotion recognition accuracy in generated speech. We provided a detailed ablation study for every extension to FastSpeech2 architecture that forms EmoSpeech. The uneven distribution of emotions in the text is crucial for better, synthesized speech and intonation perception. Our model includes a conditioning mechanism that effectively handles this issue by allowing emotions to contribute to each phone with varying intensity levels. The human assessment indicates that proposed modifications generate audio with higher MOS and emotional expressiveness.
MELD-ST: An Emotion-aware Speech Translation Dataset
Emotion plays a crucial role in human conversation. This paper underscores the significance of considering emotion in speech translation. We present the MELD-ST dataset for the emotion-aware speech translation task, comprising English-to-Japanese and English-to-German language pairs. Each language pair includes about 10,000 utterances annotated with emotion labels from the MELD dataset. Baseline experiments using the SeamlessM4T model on the dataset indicate that fine-tuning with emotion labels can enhance translation performance in some settings, highlighting the need for further research in emotion-aware speech translation systems.
KazEmoTTS: A Dataset for Kazakh Emotional Text-to-Speech Synthesis
This study focuses on the creation of the KazEmoTTS dataset, designed for emotional Kazakh text-to-speech (TTS) applications. KazEmoTTS is a collection of 54,760 audio-text pairs, with a total duration of 74.85 hours, featuring 34.23 hours delivered by a female narrator and 40.62 hours by two male narrators. The list of the emotions considered include "neutral", "angry", "happy", "sad", "scared", and "surprised". We also developed a TTS model trained on the KazEmoTTS dataset. Objective and subjective evaluations were employed to assess the quality of synthesized speech, yielding an MCD score within the range of 6.02 to 7.67, alongside a MOS that spanned from 3.51 to 3.57. To facilitate reproducibility and inspire further research, we have made our code, pre-trained model, and dataset accessible in our GitHub repository.