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Mar 12

One Language, Many Gaps: Evaluating Dialect Fairness and Robustness of Large Language Models in Reasoning Tasks

Language is not monolithic. While many benchmarks are used as proxies to systematically estimate Large Language Models' (LLM) performance in real-life tasks, they tend to ignore the nuances of within-language variation and thus fail to model the experience of speakers of minority dialects. Focusing on African American Vernacular English (AAVE), we present the first study on LLMs' fairness and robustness to a dialect in canonical reasoning tasks (algorithm, math, logic, and comprehensive reasoning). We hire AAVE speakers, including experts with computer science backgrounds, to rewrite seven popular benchmarks, such as HumanEval and GSM8K. The result of this effort is ReDial, a dialectal benchmark comprising 1.2K+ parallel query pairs in Standardized English and AAVE. We use ReDial to evaluate state-of-the-art LLMs, including GPT-4o/4/3.5-turbo, LLaMA-3.1/3, Mistral, and Phi-3. We find that, compared to Standardized English, almost all of these widely used models show significant brittleness and unfairness to queries in AAVE. Furthermore, AAVE queries can degrade performance more substantially than misspelled texts in Standardized English, even when LLMs are more familiar with the AAVE queries. Finally, asking models to rephrase questions in Standardized English does not close the performance gap but generally introduces higher costs. Overall, our findings indicate that LLMs provide unfair service to dialect users in complex reasoning tasks. Code can be found at https://github.com/fangru-lin/redial_dialect_robustness_fairness.git.

Evaluating Dialect Robustness of Language Models via Conversation Understanding

With an evergrowing number of LLMs reporting superlative performance for English, their ability to perform equitably for different dialects of English (i.e., dialect robustness) needs to be ascertained. Specifically, we use English language (US English or Indian English) conversations between humans who play the word-guessing game of `taboo'. We formulate two evaluative tasks: target word prediction (TWP) (i.e.predict the masked target word in a conversation) and target word selection (TWS) (i.e., select the most likely masked target word in a conversation, from among a set of candidate words). Extending MD3, an existing dialectic dataset of taboo-playing conversations, we introduce M-MD3, a target-word-masked version of MD3 with the USEng and IndEng subsets. We add two subsets: AITrans (where dialectic information is removed from IndEng) and AIGen (where LLMs are prompted to generate conversations). Our evaluation uses pre-trained and fine-tuned versions of two closed-source (GPT-4/3.5) and two open-source LLMs (Mistral and Gemma). LLMs perform significantly better for US English than Indian English for both TWP and TWS, for all settings. While GPT-based models perform the best, the comparatively smaller models work more equitably for short conversations (<8 turns). Our results on AIGen and AITrans (the best and worst-performing subset) respectively show that LLMs may learn a dialect of their own based on the composition of the training data, and that dialect robustness is indeed a challenging task. Our evaluation methodology exhibits a novel way to examine attributes of language models using pre-existing dialogue datasets.

Revisit Input Perturbation Problems for LLMs: A Unified Robustness Evaluation Framework for Noisy Slot Filling Task

With the increasing capabilities of large language models (LLMs), these high-performance models have achieved state-of-the-art results on a wide range of natural language processing (NLP) tasks. However, the models' performance on commonly-used benchmark datasets often fails to accurately reflect their reliability and robustness when applied to real-world noisy data. To address these challenges, we propose a unified robustness evaluation framework based on the slot-filling task to systematically evaluate the dialogue understanding capability of LLMs in diverse input perturbation scenarios. Specifically, we construct a input perturbation evaluation dataset, Noise-LLM, which contains five types of single perturbation and four types of mixed perturbation data. Furthermore, we utilize a multi-level data augmentation method (character, word, and sentence levels) to construct a candidate data pool, and carefully design two ways of automatic task demonstration construction strategies (instance-level and entity-level) with various prompt templates. Our aim is to assess how well various robustness methods of LLMs perform in real-world noisy scenarios. The experiments have demonstrated that the current open-source LLMs generally achieve limited perturbation robustness performance. Based on these experimental observations, we make some forward-looking suggestions to fuel the research in this direction.

Augmentation Invariant Discrete Representation for Generative Spoken Language Modeling

Generative Spoken Language Modeling research focuses on optimizing speech Language Models (LMs) using raw audio recordings without accessing any textual supervision. Such speech LMs usually operate over discrete units obtained from quantizing internal representations of self-supervised models. Although such units show impressive modeling results, their robustness capabilities have not been extensively investigated. This work focuses on improving the robustness of discrete input representations for generative spoken language modeling. First, we formally define how to measure the robustness of such representations to various signal variations that do not alter the spoken information (e.g., time-stretch). Next, we empirically demonstrate how current state-of-the-art representation models lack robustness to such variations. To overcome this, we propose an effective and efficient method to learn robust discrete speech representation for generative spoken language modeling. The proposed approach is based on applying a set of signal transformations to the speech signal and optimizing the model using an iterative pseudo-labeling scheme. Our method significantly improves over the evaluated baselines when considering encoding and modeling metrics. We additionally evaluate our method on the speech-to-speech translation task, considering Spanish-English and French-English translations, and show the proposed approach outperforms the evaluated baselines.

NoMIRACL: Knowing When You Don't Know for Robust Multilingual Retrieval-Augmented Generation

Retrieval-augmented generation (RAG) grounds large language model (LLM) output by leveraging external knowledge sources to reduce factual hallucinations. However, prior works lack a comprehensive evaluation of different language families, making it challenging to evaluate LLM robustness against errors in external retrieved knowledge. To overcome this, we establish NoMIRACL, a human-annotated dataset for evaluating LLM robustness in RAG across 18 typologically diverse languages. NoMIRACL includes both a non-relevant and a relevant subset. Queries in the non-relevant subset contain passages manually judged as non-relevant or noisy, whereas queries in the relevant subset include at least a single judged relevant passage. We measure LLM robustness using two metrics: (i) hallucination rate, measuring model tendency to hallucinate an answer, when the answer is not present in passages in the non-relevant subset, and (ii) error rate, measuring model inaccuracy to recognize relevant passages in the relevant subset. We build a GPT-4 baseline which achieves a 33.2% hallucination rate on the non-relevant and a 14.9% error rate on the relevant subset on average. Our evaluation reveals that GPT-4 hallucinates frequently in high-resource languages, such as French or English. This work highlights an important avenue for future research to improve LLM robustness to learn how to better reject non-relevant information in RAG.

Keeping Up with the Language Models: Robustness-Bias Interplay in NLI Data and Models

Auditing unwanted social bias in language models (LMs) is inherently hard due to the multidisciplinary nature of the work. In addition, the rapid evolution of LMs can make benchmarks irrelevant in no time. Bias auditing is further complicated by LM brittleness: when a presumably biased outcome is observed, is it due to model bias or model brittleness? We propose enlisting the models themselves to help construct bias auditing datasets that remain challenging, and introduce bias measures that distinguish between types of model errors. First, we extend an existing bias benchmark for NLI (BBNLI) using a combination of LM-generated lexical variations, adversarial filtering, and human validation. We demonstrate that the newly created dataset (BBNLInext) is more challenging than BBNLI: on average, BBNLI-next reduces the accuracy of state-of-the-art NLI models from 95.3%, as observed by BBNLI, to 58.6%. Second, we employ BBNLI-next to showcase the interplay between robustness and bias, and the subtlety in differentiating between the two. Third, we point out shortcomings in current bias scores used in the literature and propose bias measures that take into account pro-/anti-stereotype bias and model brittleness. We will publicly release the BBNLI-next dataset to inspire research on rapidly expanding benchmarks to keep up with model evolution, along with research on the robustness-bias interplay in bias auditing. Note: This paper contains offensive text examples.

Expect the Unexpected: FailSafe Long Context QA for Finance

We propose a new long-context financial benchmark, FailSafeQA, designed to test the robustness and context-awareness of LLMs against six variations in human-interface interactions in LLM-based query-answer systems within finance. We concentrate on two case studies: Query Failure and Context Failure. In the Query Failure scenario, we perturb the original query to vary in domain expertise, completeness, and linguistic accuracy. In the Context Failure case, we simulate the uploads of degraded, irrelevant, and empty documents. We employ the LLM-as-a-Judge methodology with Qwen2.5-72B-Instruct and use fine-grained rating criteria to define and calculate Robustness, Context Grounding, and Compliance scores for 24 off-the-shelf models. The results suggest that although some models excel at mitigating input perturbations, they must balance robust answering with the ability to refrain from hallucinating. Notably, Palmyra-Fin-128k-Instruct, recognized as the most compliant model, maintained strong baseline performance but encountered challenges in sustaining robust predictions in 17% of test cases. On the other hand, the most robust model, OpenAI o3-mini, fabricated information in 41% of tested cases. The results demonstrate that even high-performing models have significant room for improvement and highlight the role of FailSafeQA as a tool for developing LLMs optimized for dependability in financial applications. The dataset is available at: https://huggingface.co/datasets/Writer/FailSafeQA

On the Robustness of Dialogue History Representation in Conversational Question Answering: A Comprehensive Study and a New Prompt-based Method

Most works on modeling the conversation history in Conversational Question Answering (CQA) report a single main result on a common CQA benchmark. While existing models show impressive results on CQA leaderboards, it remains unclear whether they are robust to shifts in setting (sometimes to more realistic ones), training data size (e.g. from large to small sets) and domain. In this work, we design and conduct the first large-scale robustness study of history modeling approaches for CQA. We find that high benchmark scores do not necessarily translate to strong robustness, and that various methods can perform extremely differently under different settings. Equipped with the insights from our study, we design a novel prompt-based history modeling approach, and demonstrate its strong robustness across various settings. Our approach is inspired by existing methods that highlight historic answers in the passage. However, instead of highlighting by modifying the passage token embeddings, we add textual prompts directly in the passage text. Our approach is simple, easy-to-plug into practically any model, and highly effective, thus we recommend it as a starting point for future model developers. We also hope that our study and insights will raise awareness to the importance of robustness-focused evaluation, in addition to obtaining high leaderboard scores, leading to better CQA systems.

Robustness Over Time: Understanding Adversarial Examples' Effectiveness on Longitudinal Versions of Large Language Models

Large Language Models (LLMs) have led to significant improvements in many tasks across various domains, such as code interpretation, response generation, and ambiguity handling. These LLMs, however, when upgrading, primarily prioritize enhancing user experience while neglecting security, privacy, and safety implications. Consequently, unintended vulnerabilities or biases can be introduced. Previous studies have predominantly focused on specific versions of the models and disregard the potential emergence of new attack vectors targeting the updated versions. Through the lens of adversarial examples within the in-context learning framework, this longitudinal study addresses this gap by conducting a comprehensive assessment of the robustness of successive versions of LLMs, vis-\`a-vis GPT-3.5. We conduct extensive experiments to analyze and understand the impact of the robustness in two distinct learning categories: zero-shot learning and few-shot learning. Our findings indicate that, in comparison to earlier versions of LLMs, the updated versions do not exhibit the anticipated level of robustness against adversarial attacks. In addition, our study emphasizes the increased effectiveness of synergized adversarial queries in most zero-shot learning and few-shot learning cases. We hope that our study can lead to a more refined assessment of the robustness of LLMs over time and provide valuable insights of these models for both developers and users.

Seeing Clearly, Answering Incorrectly: A Multimodal Robustness Benchmark for Evaluating MLLMs on Leading Questions

Multimodal Large Language Models (MLLMs) have exhibited impressive capabilities in visual understanding and reasoning, providing sightly reasonable answers, such as image descriptions. This has spurred extensive research on the evaluation of MLLMs. Most evaluation benchmarks assume that incorrect answers indicate a lack of understanding of the visual content. However, our findings reveal that, in many cases, MLLMs answer questions incorrectly despite correctly understanding the visual content. This suggests that incorrect answers do not necessarily imply a lack of comprehension but may instead result from lacking robustness to leading questions. To comprehensively measure MLLMs' understanding capability and robustness to leading questions, we introduce a MultiModal Robustness benchmark (MMR). MMR contains paired positive and negative questions across 12 categories, meticulously annotated by humans. We evaluate 18 leading MLLMs on the MMB benchmark, revealing that MLLMs suffer from fragility to leading questions despite understanding the visual content. To enhance MLLMs' understanding capability and robustness, we further present a training set with paired positive and negative visual question-answer samples. Experiments verify that MLLMs' robustness can be significantly enhanced by tuning on this new training set. The benchmark, training set, and code can be found at https://github.com/BAAI-DCAI/Multimodal-Robustness-Benchmark.

Typos that Broke the RAG's Back: Genetic Attack on RAG Pipeline by Simulating Documents in the Wild via Low-level Perturbations

The robustness of recent Large Language Models (LLMs) has become increasingly crucial as their applicability expands across various domains and real-world applications. Retrieval-Augmented Generation (RAG) is a promising solution for addressing the limitations of LLMs, yet existing studies on the robustness of RAG often overlook the interconnected relationships between RAG components or the potential threats prevalent in real-world databases, such as minor textual errors. In this work, we investigate two underexplored aspects when assessing the robustness of RAG: 1) vulnerability to noisy documents through low-level perturbations and 2) a holistic evaluation of RAG robustness. Furthermore, we introduce a novel attack method, the Genetic Attack on RAG (GARAG), which targets these aspects. Specifically, GARAG is designed to reveal vulnerabilities within each component and test the overall system functionality against noisy documents. We validate RAG robustness by applying our GARAG to standard QA datasets, incorporating diverse retrievers and LLMs. The experimental results show that GARAG consistently achieves high attack success rates. Also, it significantly devastates the performance of each component and their synergy, highlighting the substantial risk that minor textual inaccuracies pose in disrupting RAG systems in the real world.

Robust Pronoun Fidelity with English LLMs: Are they Reasoning, Repeating, or Just Biased?

Robust, faithful and harm-free pronoun use for individuals is an important goal for language models as their use increases, but prior work tends to study only one or two of these characteristics at a time. To measure progress towards the combined goal, we introduce the task of pronoun fidelity: given a context introducing a co-referring entity and pronoun, the task is to reuse the correct pronoun later. We present RUFF, a carefully-designed dataset of over 5 million instances to measure robust pronoun fidelity in English, and we evaluate 37 popular large language models across architectures (encoder-only, decoder-only and encoder-decoder) and scales (11M-70B parameters). When an individual is introduced with a pronoun, models can mostly faithfully reuse this pronoun in the next sentence, but they are significantly worse with she/her/her, singular they and neopronouns. Moreover, models are easily distracted by non-adversarial sentences discussing other people; even one additional sentence with a distractor pronoun causes accuracy to drop on average by 34%. Our results show that pronoun fidelity is neither robust, nor due to reasoning, in a simple, naturalistic setting where humans achieve nearly 100% accuracy. We encourage researchers to bridge the gaps we find and to carefully evaluate reasoning in settings where superficial repetition might inflate perceptions of model performance.

Whisper Turns Stronger: Augmenting Wav2Vec 2.0 for Superior ASR in Low-Resource Languages

Approaching Speech-to-Text and Automatic Speech Recognition problems in low-resource languages is notoriously challenging due to the scarcity of validated datasets and the diversity of dialects. Arabic, Russian, and Portuguese exemplify these difficulties, being low-resource languages due to the many dialects of these languages across different continents worldwide. Moreover, the variety of accents and pronunciations of such languages complicate ASR models' success. With the increasing popularity of Deep Learning and Transformers, acoustic models like the renowned Wav2Vec2 have achieved superior performance in the Speech Recognition field compared to state-of-the-art approaches. However, despite Wav2Vec2's improved efficiency over traditional methods, its performance significantly declines for under-represented languages, even though it requires significantly less labeled data. This paper introduces an end-to-end framework that enhances ASR systems fine-tuned on Wav2Vec2 through data augmentation techniques. To validate our framework's effectiveness, we conducted a detailed experimental evaluation using three datasets from Mozilla's Common Voice project in Arabic, Russian, and Portuguese. Additionally, the framework presented in this paper demonstrates robustness to different diacritics. Ultimately, our approach outperforms two previous baseline models, which are the pre-trained Wav2Vec2 and the well-known Whisper ASR model, resulting in an average relative improvement of 33.9\% in Word Error Rate and a 53.2\% relative improvement in Character Error Rate.

Efficient Adversarial Training in LLMs with Continuous Attacks

Large language models (LLMs) are vulnerable to adversarial attacks that can bypass their safety guardrails. In many domains, adversarial training has proven to be one of the most promising methods to reliably improve robustness against such attacks. Yet, in the context of LLMs, current methods for adversarial training are hindered by the high computational costs required to perform discrete adversarial attacks at each training iteration. We address this problem by instead calculating adversarial attacks in the continuous embedding space of the LLM, which is orders of magnitudes more efficient. We propose a fast adversarial training algorithm (C-AdvUL) composed of two losses: the first makes the model robust on continuous embedding attacks computed on an adversarial behaviour dataset; the second ensures the usefulness of the final model by fine-tuning on utility data. Moreover, we introduce C-AdvIPO, an adversarial variant of IPO that does not require utility data for adversarially robust alignment. Our empirical evaluation on four models from different families (Gemma, Phi3, Mistral, Zephyr) and at different scales (2B, 3.8B, 7B) shows that both algorithms substantially enhance LLM robustness against discrete attacks (GCG, AutoDAN, PAIR), while maintaining utility. Our results demonstrate that robustness to continuous perturbations can extrapolate to discrete threat models. Thereby, we present a path toward scalable adversarial training algorithms for robustly aligning LLMs.

Latent Adversarial Training Improves Robustness to Persistent Harmful Behaviors in LLMs

Large language models (LLMs) can often be made to behave in undesirable ways that they are explicitly fine-tuned not to. For example, the LLM red-teaming literature has produced a wide variety of 'jailbreaking' techniques to elicit harmful text from models that were fine-tuned to be harmless. Recent work on red-teaming, model editing, and interpretability suggests that this challenge stems from how (adversarial) fine-tuning largely serves to suppress rather than remove undesirable capabilities from LLMs. Prior work has introduced latent adversarial training (LAT) as a way to improve robustness to broad classes of failures. These prior works have considered untargeted latent space attacks where the adversary perturbs latent activations to maximize loss on examples of desirable behavior. Untargeted LAT can provide a generic type of robustness but does not leverage information about specific failure modes. Here, we experiment with targeted LAT where the adversary seeks to minimize loss on a specific competing task. We find that it can augment a wide variety of state-of-the-art methods. First, we use targeted LAT to improve robustness to jailbreaks, outperforming a strong R2D2 baseline with orders of magnitude less compute. Second, we use it to more effectively remove backdoors with no knowledge of the trigger. Finally, we use it to more effectively unlearn knowledge for specific undesirable tasks in a way that is also more robust to re-learning. Overall, our results suggest that targeted LAT can be an effective tool for defending against harmful behaviors from LLMs.

Questioning the Survey Responses of Large Language Models

As large language models increase in capability, researchers have started to conduct surveys of all kinds on these models with varying scientific motivations. In this work, we examine what we can learn from a model's survey responses on the basis of the well-established American Community Survey (ACS) by the U.S. Census Bureau. Evaluating more than a dozen different models, varying in size from a few hundred million to ten billion parameters, hundreds of thousands of times each on questions from the ACS, we systematically establish two dominant patterns. First, smaller models have a significant position and labeling bias, for example, towards survey responses labeled with the letter "A". This A-bias diminishes, albeit slowly, as model size increases. Second, when adjusting for this labeling bias through randomized answer ordering, models still do not trend toward US population statistics or those of any cognizable population. Rather, models across the board trend toward uniformly random aggregate statistics over survey responses. This pattern is robust to various different ways of prompting the model, including what is the de-facto standard. Our findings demonstrate that aggregate statistics of a language model's survey responses lack the signals found in human populations. This absence of statistical signal cautions about the use of survey responses from large language models at present time.

ReCode: Robustness Evaluation of Code Generation Models

Code generation models have achieved impressive performance. However, they tend to be brittle as slight edits to a prompt could lead to very different generations; these robustness properties, critical for user experience when deployed in real-life applications, are not well understood. Most existing works on robustness in text or code tasks have focused on classification, while robustness in generation tasks is an uncharted area and to date there is no comprehensive benchmark for robustness in code generation. In this paper, we propose ReCode, a comprehensive robustness evaluation benchmark for code generation models. We customize over 30 transformations specifically for code on docstrings, function and variable names, code syntax, and code format. They are carefully designed to be natural in real-life coding practice, preserve the original semantic meaning, and thus provide multifaceted assessments of a model's robustness performance. With human annotators, we verified that over 90% of the perturbed prompts do not alter the semantic meaning of the original prompt. In addition, we define robustness metrics for code generation models considering the worst-case behavior under each type of perturbation, taking advantage of the fact that executing the generated code can serve as objective evaluation. We demonstrate ReCode on SOTA models using HumanEval, MBPP, as well as function completion tasks derived from them. Interesting observations include: better robustness for CodeGen over InCoder and GPT-J; models are most sensitive to syntax perturbations; more challenging robustness evaluation on MBPP over HumanEval.

Improving Black-box Robustness with In-Context Rewriting

Machine learning models often excel on in-distribution (ID) data but struggle with unseen out-of-distribution (OOD) inputs. Most techniques for improving OOD robustness are not applicable to settings where the model is effectively a black box, such as when the weights are frozen, retraining is costly, or the model is leveraged via an API. Test-time augmentation (TTA) is a simple post-hoc technique for improving robustness that sidesteps black-box constraints by aggregating predictions across multiple augmentations of the test input. TTA has seen limited use in NLP due to the challenge of generating effective natural language augmentations. In this work, we propose LLM-TTA, which uses LLM-generated augmentations as TTA's augmentation function. LLM-TTA outperforms conventional augmentation functions across sentiment, toxicity, and news classification tasks for BERT and T5 models, with BERT's OOD robustness improving by an average of 4.30 percentage points without regressing average ID performance. We explore selectively augmenting inputs based on prediction entropy to reduce the rate of expensive LLM augmentations, allowing us to maintain performance gains while reducing the average number of generated augmentations by 57.76%. LLM-TTA is agnostic to the task model architecture, does not require OOD labels, and is effective across low and high-resource settings. We share our data, models, and code for reproducibility.

Are Neural Ranking Models Robust?

Recently, we have witnessed the bloom of neural ranking models in the information retrieval (IR) field. So far, much effort has been devoted to developing effective neural ranking models that can generalize well on new data. There has been less attention paid to the robustness perspective. Unlike the effectiveness which is about the average performance of a system under normal purpose, robustness cares more about the system performance in the worst case or under malicious operations instead. When a new technique enters into the real-world application, it is critical to know not only how it works in average, but also how would it behave in abnormal situations. So we raise the question in this work: Are neural ranking models robust? To answer this question, firstly, we need to clarify what we refer to when we talk about the robustness of ranking models in IR. We show that robustness is actually a multi-dimensional concept and there are three ways to define it in IR: 1) The performance variance under the independent and identically distributed (I.I.D.) setting; 2) The out-of-distribution (OOD) generalizability; and 3) The defensive ability against adversarial operations. The latter two definitions can be further specified into two different perspectives respectively, leading to 5 robustness tasks in total. Based on this taxonomy, we build corresponding benchmark datasets, design empirical experiments, and systematically analyze the robustness of several representative neural ranking models against traditional probabilistic ranking models and learning-to-rank (LTR) models. The empirical results show that there is no simple answer to our question. While neural ranking models are less robust against other IR models in most cases, some of them can still win 1 out of 5 tasks. This is the first comprehensive study on the robustness of neural ranking models.

Breaking Focus: Contextual Distraction Curse in Large Language Models

Recent advances in Large Language Models (LLMs) have revolutionized generative systems, achieving excellent performance across diverse domains. Although these models perform well in controlled environments, their real-world applications frequently encounter inputs containing both essential and irrelevant details. Our investigation has revealed a critical vulnerability in LLMs, which we term Contextual Distraction Vulnerability (CDV). This phenomenon arises when models fail to maintain consistent performance on questions modified with semantically coherent but irrelevant context. To systematically investigate this vulnerability, we propose an efficient tree-based search methodology to automatically generate CDV examples. Our approach successfully generates CDV examples across four datasets, causing an average performance degradation of approximately 45% in state-of-the-art LLMs. To address this critical issue, we explore various mitigation strategies and find that post-targeted training approaches can effectively enhance model robustness against contextual distractions. Our findings highlight the fundamental nature of CDV as an ability-level challenge rather than a knowledge-level issue since models demonstrate the necessary knowledge by answering correctly in the absence of distractions. This calls the community's attention to address CDV during model development to ensure reliability. The code is available at https://github.com/wyf23187/LLM_CDV.

Robustness Gym: Unifying the NLP Evaluation Landscape

Despite impressive performance on standard benchmarks, deep neural networks are often brittle when deployed in real-world systems. Consequently, recent research has focused on testing the robustness of such models, resulting in a diverse set of evaluation methodologies ranging from adversarial attacks to rule-based data transformations. In this work, we identify challenges with evaluating NLP systems and propose a solution in the form of Robustness Gym (RG), a simple and extensible evaluation toolkit that unifies 4 standard evaluation paradigms: subpopulations, transformations, evaluation sets, and adversarial attacks. By providing a common platform for evaluation, Robustness Gym enables practitioners to compare results from all 4 evaluation paradigms with just a few clicks, and to easily develop and share novel evaluation methods using a built-in set of abstractions. To validate Robustness Gym's utility to practitioners, we conducted a real-world case study with a sentiment-modeling team, revealing performance degradations of 18%+. To verify that Robustness Gym can aid novel research analyses, we perform the first study of state-of-the-art commercial and academic named entity linking (NEL) systems, as well as a fine-grained analysis of state-of-the-art summarization models. For NEL, commercial systems struggle to link rare entities and lag their academic counterparts by 10%+, while state-of-the-art summarization models struggle on examples that require abstraction and distillation, degrading by 9%+. Robustness Gym can be found at https://robustnessgym.com/

Adversarial GLUE: A Multi-Task Benchmark for Robustness Evaluation of Language Models

Large-scale pre-trained language models have achieved tremendous success across a wide range of natural language understanding (NLU) tasks, even surpassing human performance. However, recent studies reveal that the robustness of these models can be challenged by carefully crafted textual adversarial examples. While several individual datasets have been proposed to evaluate model robustness, a principled and comprehensive benchmark is still missing. In this paper, we present Adversarial GLUE (AdvGLUE), a new multi-task benchmark to quantitatively and thoroughly explore and evaluate the vulnerabilities of modern large-scale language models under various types of adversarial attacks. In particular, we systematically apply 14 textual adversarial attack methods to GLUE tasks to construct AdvGLUE, which is further validated by humans for reliable annotations. Our findings are summarized as follows. (i) Most existing adversarial attack algorithms are prone to generating invalid or ambiguous adversarial examples, with around 90% of them either changing the original semantic meanings or misleading human annotators as well. Therefore, we perform a careful filtering process to curate a high-quality benchmark. (ii) All the language models and robust training methods we tested perform poorly on AdvGLUE, with scores lagging far behind the benign accuracy. We hope our work will motivate the development of new adversarial attacks that are more stealthy and semantic-preserving, as well as new robust language models against sophisticated adversarial attacks. AdvGLUE is available at https://adversarialglue.github.io.

Outliers and Calibration Sets have Diminishing Effect on Quantization of Modern LLMs

Post-Training Quantization (PTQ) enhances the efficiency of Large Language Models (LLMs) by enabling faster operation and compatibility with more accessible hardware through reduced memory usage, at the cost of small performance drops. We explore the role of calibration sets in PTQ, specifically their effect on hidden activations in various notable open-source LLMs. Calibration sets are crucial for evaluating activation magnitudes and identifying outliers, which can distort the quantization range and negatively impact performance. Our analysis reveals a marked contrast in quantization effectiveness across models. The older OPT model, upon which much of the quantization literature is based, shows significant performance deterioration and high susceptibility to outliers with varying calibration sets. In contrast, newer models like Llama-2 7B, Llama-3 8B, Command-R 35B, and Mistral 7B demonstrate strong robustness, with Mistral 7B showing near-immunity to outliers and stable activations. These findings suggest a shift in PTQ strategies might be needed. As advancements in pre-training methods reduce the relevance of outliers, there is an emerging need to reassess the fundamentals of current quantization literature. The emphasis should pivot towards optimizing inference speed, rather than primarily focusing on outlier preservation, to align with the evolving characteristics of state-of-the-art LLMs.

Understanding the Effect of Noise in LLM Training Data with Algorithmic Chains of Thought

During both pretraining and fine-tuning, Large Language Models (LLMs) are trained on trillions of tokens of text of widely varying quality. Both phases of training typically involve heuristically filtering out ``low-quality'' or noisy training samples, yet little is known quantitatively about how the type or intensity of noise affects downstream performance. In this work, we study how noise in chain of thought (CoT) impacts task performance in the highly-controlled setting of algorithmically solvable tasks. First, we develop the Traced Integer (TInt) framework to generate highly customizable noised execution traces for any arithmetic function on lists of integers. We then define two types of noise: static noise, a local form of noise which is applied after the CoT trace is computed, and dynamic noise, a global form of noise which propagates errors in the trace as it is computed. We then evaluate the test performance of pretrained models both prompted and fine-tuned on noised datasets with varying levels of dataset contamination and intensity. We find fine-tuned models are extremely robust to high levels of static noise but struggle significantly more with lower levels of dynamic noise. In contrast, few-shot prompted models appear more sensitive to even static noise. We conclude with a discussion of how our findings impact noise filtering best-practices, in particular emphasizing the importance of removing samples containing destructive dynamic noise with global errors.

Dawn of the transformer era in speech emotion recognition: closing the valence gap

Recent advances in transformer-based architectures which are pre-trained in self-supervised manner have shown great promise in several machine learning tasks. In the audio domain, such architectures have also been successfully utilised in the field of speech emotion recognition (SER). However, existing works have not evaluated the influence of model size and pre-training data on downstream performance, and have shown limited attention to generalisation, robustness, fairness, and efficiency. The present contribution conducts a thorough analysis of these aspects on several pre-trained variants of wav2vec 2.0 and HuBERT that we fine-tuned on the dimensions arousal, dominance, and valence of MSP-Podcast, while additionally using IEMOCAP and MOSI to test cross-corpus generalisation. To the best of our knowledge, we obtain the top performance for valence prediction without use of explicit linguistic information, with a concordance correlation coefficient (CCC) of .638 on MSP-Podcast. Furthermore, our investigations reveal that transformer-based architectures are more robust to small perturbations compared to a CNN-based baseline and fair with respect to biological sex groups, but not towards individual speakers. Finally, we are the first to show that their extraordinary success on valence is based on implicit linguistic information learnt during fine-tuning of the transformer layers, which explains why they perform on-par with recent multimodal approaches that explicitly utilise textual information. Our findings collectively paint the following picture: transformer-based architectures constitute the new state-of-the-art in SER, but further advances are needed to mitigate remaining robustness and individual speaker issues. To make our findings reproducible, we release the best performing model to the community.

This Land is {Your, My} Land: Evaluating Geopolitical Biases in Language Models

Do the Spratly Islands belong to China, the Philippines, or Vietnam? A pretrained large language model (LLM) may answer differently if asked in the languages of each claimant country: Chinese, Tagalog, or Vietnamese. This contrasts with a multilingual human, who would likely answer consistently. In this paper, we show that LLMs recall certain geographical knowledge inconsistently when queried in different languages -- a phenomenon we term geopolitical bias. As a targeted case study, we consider territorial disputes, an inherently controversial and multilingual task. We introduce BorderLines, a dataset of territorial disputes which covers 251 territories, each associated with a set of multiple-choice questions in the languages of each claimant country (49 languages in total). We also propose a suite of evaluation metrics to precisely quantify bias and consistency in responses across different languages. We then evaluate various multilingual LLMs on our dataset and metrics to probe their internal knowledge and use the proposed metrics to discover numerous inconsistencies in how these models respond in different languages. Finally, we explore several prompt modification strategies, aiming to either amplify or mitigate geopolitical bias, which highlights how brittle LLMs are and how they tailor their responses depending on cues from the interaction context. Our code and data are available at https://github.com/manestay/borderlines

Provably Robust DPO: Aligning Language Models with Noisy Feedback

Learning from preference-based feedback has recently gained traction as a promising approach to align language models with human interests. While these aligned generative models have demonstrated impressive capabilities across various tasks, their dependence on high-quality human preference data poses a bottleneck in practical applications. Specifically, noisy (incorrect and ambiguous) preference pairs in the dataset might restrict the language models from capturing human intent accurately. While practitioners have recently proposed heuristics to mitigate the effect of noisy preferences, a complete theoretical understanding of their workings remain elusive. In this work, we aim to bridge this gap by by introducing a general framework for policy optimization in the presence of random preference flips. We focus on the direct preference optimization (DPO) algorithm in particular since it assumes that preferences adhere to the Bradley-Terry-Luce (BTL) model, raising concerns about the impact of noisy data on the learned policy. We design a novel loss function, which de-bias the effect of noise on average, making a policy trained by minimizing that loss robust to the noise. Under log-linear parameterization of the policy class and assuming good feature coverage of the SFT policy, we prove that the sub-optimality gap of the proposed robust DPO (rDPO) policy compared to the optimal policy is of the order O(1{1-2epsilon}frac{d{n}}), where epsilon < 1/2 is flip rate of labels, d is policy parameter dimension and n is size of dataset. Our experiments on IMDb sentiment generation and Anthropic's helpful-harmless dataset show that rDPO is robust to noise in preference labels compared to vanilla DPO and other heuristics proposed by practitioners.

CALM : A Multi-task Benchmark for Comprehensive Assessment of Language Model Bias

As language models (LMs) become increasingly powerful, it is important to quantify and compare them for sociodemographic bias with potential for harm. Prior bias measurement datasets are sensitive to perturbations in their manually designed templates, therefore unreliable. To achieve reliability, we introduce the Comprehensive Assessment of Language Model bias (CALM), a benchmark dataset to quantify bias in LMs across three tasks. We integrate 16 existing datasets across different domains, such as Wikipedia and news articles, to filter 224 templates from which we construct a dataset of 78,400 examples. We compare the diversity of CALM with prior datasets on metrics such as average semantic similarity, and variation in template length, and test the sensitivity to small perturbations. We show that our dataset is more diverse and reliable than previous datasets, thus better capture the breadth of linguistic variation required to reliably evaluate model bias. We evaluate 20 large language models including six prominent families of LMs such as Llama-2. In two LM series, OPT and Bloom, we found that larger parameter models are more biased than lower parameter models. We found the T0 series of models to be the least biased. Furthermore, we noticed a tradeoff between gender and racial bias with increasing model size in some model series. The code is available at https://github.com/vipulgupta1011/CALM.

ASR advancements for indigenous languages: Quechua, Guarani, Bribri, Kotiria, and Wa'ikhana

Indigenous languages are a fundamental legacy in the development of human communication, embodying the unique identity and culture of local communities of America. The Second AmericasNLP Competition Track 1 of NeurIPS 2022 proposed developing automatic speech recognition (ASR) systems for five indigenous languages: Quechua, Guarani, Bribri, Kotiria, and Wa'ikhana. In this paper, we propose a reliable ASR model for each target language by crawling speech corpora spanning diverse sources and applying data augmentation methods that resulted in the winning approach in this competition. To achieve this, we systematically investigated the impact of different hyperparameters by a Bayesian search on the performance of the language models, specifically focusing on the variants of the Wav2vec2.0 XLS-R model: 300M and 1B parameters. Moreover, we performed a global sensitivity analysis to assess the contribution of various hyperparametric configurations to the performances of our best models. Importantly, our results show that freeze fine-tuning updates and dropout rate are more vital parameters than the total number of epochs of lr. Additionally, we liberate our best models -- with no other ASR model reported until now for two Wa'ikhana and Kotiria -- and the many experiments performed to pave the way to other researchers to continue improving ASR in minority languages. This insight opens up interesting avenues for future work, allowing for the advancement of ASR techniques in the preservation of minority indigenous and acknowledging the complexities involved in this important endeavour.

Boosting Tool Use of Large Language Models via Iterative Reinforced Fine-Tuning

Augmenting large language models (LLMs) with external tools is a promising approach to enhance their capabilities. Effectively leveraging this potential for complex tasks hinges crucially on improving their ability to use tools. Synthesizing tool use data by simulating the real world is an effective approach. Nevertheless, our investigation reveals that training gains significantly decay as the scale of these data increases. The primary factor is the model's poor performance (a.k.a deficiency) in complex scenarios, which hinders learning from data using SFT. Driven by this objective, we propose an iterative reinforced fine-tuning strategy to continually guide the model to alleviate it. Specifically, we first identify deficiency-related data based on feedback from the policy model, then perform a Monte Carlo Tree Search to collect fine-grained preference pairs to pinpoint deficiencies. Subsequently, we update the policy model using preference optimization to align with ground truth and misalign with deficiencies. This process can be iterated. Moreover, before the iteration, we propose an easy-to-hard warm-up SFT strategy to facilitate learning from challenging data. The experiments demonstrate our models go beyond the same parametric models, outperforming many larger open-source and closed-source models. Additionally, it has achieved notable training gains in complex tool use scenarios.

Asymmetric Conflict and Synergy in Post-training for LLM-based Multilingual Machine Translation

The emergence of Large Language Models (LLMs) has advanced the multilingual machine translation (MMT), yet the Curse of Multilinguality (CoM) remains a major challenge. Existing work in LLM-based MMT typically mitigates this issue via scaling up training and computation budget, which raises a critical question: Is scaling up the training and computation budget truly necessary for high-quality MMT, or can a deeper understanding of CoM provide a more efficient solution? To explore this problem, we analyze the linguistic conflicts and synergy, the underlying mechanism of CoM during post-training phase. We identify an asymmetric phenomenon in linguistic conflicts and synergy: the dominance of conflicts and synergy varies in different translation directions, leading to sub-optimal adaptation in existing post-training methods. We further find that a significant bottleneck in MMT appears to lie in post-training rather than multilingual pre-training, suggesting the need for more effective adaptation strategies. Building on these new insights, we propose a direction-aware training approach, combined with group-wise model merging, to address asymmetry in linguistic conflicts and synergy explicitly. Leveraging this strategy, our method fine-tunes X-ALMA-13B-Pretrain-trained only with multilingual pre-training-achieving comparable performance to XALMA-13B (only SFT) while using only 20B pretraining tokens and 17B parameters-5.5x fewer pretraining-tokens and 1.7x fewer model size-with just 0.85 COMET drop on Flores-200 testsets of 50 languages.

Large Language Model Alignment: A Survey

Recent years have witnessed remarkable progress made in large language models (LLMs). Such advancements, while garnering significant attention, have concurrently elicited various concerns. The potential of these models is undeniably vast; however, they may yield texts that are imprecise, misleading, or even detrimental. Consequently, it becomes paramount to employ alignment techniques to ensure these models to exhibit behaviors consistent with human values. This survey endeavors to furnish an extensive exploration of alignment methodologies designed for LLMs, in conjunction with the extant capability research in this domain. Adopting the lens of AI alignment, we categorize the prevailing methods and emergent proposals for the alignment of LLMs into outer and inner alignment. We also probe into salient issues including the models' interpretability, and potential vulnerabilities to adversarial attacks. To assess LLM alignment, we present a wide variety of benchmarks and evaluation methodologies. After discussing the state of alignment research for LLMs, we finally cast a vision toward the future, contemplating the promising avenues of research that lie ahead. Our aspiration for this survey extends beyond merely spurring research interests in this realm. We also envision bridging the gap between the AI alignment research community and the researchers engrossed in the capability exploration of LLMs for both capable and safe LLMs.

Towards Reasoning Ability of Small Language Models

Reasoning has long been viewed as an emergent property of large language models (LLMs), appearing at or above a certain scale (sim100B parameters). However, recent studies challenge this assumption, showing that small language models (SLMs) can also achieve competitive reasoning performance. SLMs are increasingly favored for their efficiency and deployability. However, there is a lack of systematic study on the reasoning abilities of diverse SLMs, including those trained from scratch or derived from LLMs through quantization, pruning, and distillation. This raises a critical question: Can SLMs achieve reasoning abilities comparable to LLMs? In this work, we systematically survey, benchmark, and analyze 72 SLMs from six model families across 14 reasoning benchmarks. For reliable evaluation, we examine four evaluation methods and compare four LLM judges against human evaluations on 800 data points. We repeat all experiments three times to ensure a robust performance assessment. Additionally, we analyze the impact of different prompting strategies in small models. Beyond accuracy, we also evaluate model robustness under adversarial conditions and intermediate reasoning steps. Our findings challenge the assumption that scaling is the only way to achieve strong reasoning. Instead, we foresee a future where SLMs with strong reasoning capabilities can be developed through structured training or post-training compression. They can serve as efficient alternatives to LLMs for reasoning-intensive tasks.

Evaluating the Instruction-Following Robustness of Large Language Models to Prompt Injection

Large Language Models (LLMs) have demonstrated exceptional proficiency in instruction-following, becoming increasingly crucial across various applications. However, this capability brings with it the risk of prompt injection attacks, where attackers inject instructions into LLMs' input to elicit undesirable actions or content. Understanding the robustness of LLMs against such attacks is vital for their safe implementation. In this work, we establish a benchmark to evaluate the robustness of instruction-following LLMs against prompt injection attacks. Our objective is to determine the extent to which LLMs can be influenced by injected instructions and their ability to differentiate between these injected and original target instructions. Through extensive experiments with leading instruction-following LLMs, we uncover significant vulnerabilities in their robustness to such attacks. Our results indicate that some models are overly tuned to follow any embedded instructions in the prompt, overly focusing on the latter parts of the prompt without fully grasping the entire context. By contrast, models with a better grasp of the context and instruction-following capabilities will potentially be more susceptible to compromise by injected instructions. This underscores the need to shift the focus from merely enhancing LLMs' instruction-following capabilities to improving their overall comprehension of prompts and discernment of instructions that are appropriate to follow. We hope our in-depth analysis offers insights into the underlying causes of these vulnerabilities, aiding in the development of future solutions. Code and data are available at https://github.com/Leezekun/instruction-following-robustness-eval

Controllable Context Sensitivity and the Knob Behind It

When making predictions, a language model must trade off how much it relies on its context vs. its prior knowledge. Choosing how sensitive the model is to its context is a fundamental functionality, as it enables the model to excel at tasks like retrieval-augmented generation and question-answering. In this paper, we search for a knob which controls this sensitivity, determining whether language models answer from the context or their prior knowledge. To guide this search, we design a task for controllable context sensitivity. In this task, we first feed the model a context (Paris is in England) and a question (Where is Paris?); we then instruct the model to either use its prior or contextual knowledge and evaluate whether it generates the correct answer for both intents (either France or England). When fine-tuned on this task, instruction-tuned versions of Llama-3.1, Mistral-v0.3, and Gemma-2 can solve it with high accuracy (85-95%). Analyzing these high-performing models, we narrow down which layers may be important to context sensitivity using a novel linear time algorithm. Then, in each model, we identify a 1-D subspace in a single layer that encodes whether the model follows context or prior knowledge. Interestingly, while we identify this subspace in a fine-tuned model, we find that the exact same subspace serves as an effective knob in not only that model but also non-fine-tuned instruct and base models of that model family. Finally, we show a strong correlation between a model's performance and how distinctly it separates context-agreeing from context-ignoring answers in this subspace. These results suggest a single subspace facilitates how the model chooses between context and prior knowledge, hinting at a simple fundamental mechanism that controls this behavior.

Confidence v.s. Critique: A Decomposition of Self-Correction Capability for LLMs

Large Language Models (LLMs) can correct their self-generated responses, but a decline in accuracy after self-correction is also witnessed. To have a deeper understanding of self-correction, we endeavor to decompose, evaluate, and analyze the self-correction behaviors of LLMs. By enumerating and analyzing answer correctness before and after self-correction, we decompose the self-correction capability into confidence (being confident to correct answers) and critique (turning wrong answers to correct) capabilities, and propose two metrics from a probabilistic perspective to measure these 2 capabilities, along with another metric for overall self-correction capability evaluation. Based on our decomposition and evaluation metrics, we conduct extensive experiments and draw some empirical conclusions. For example, we find different models can exhibit distinct behaviors: some models are confident while others are more critical. We also find the trade-off between the two capabilities (i.e. improving one can lead to a decline in the other) when manipulating model self-correction behavior by prompts or in-context learning. Further, we find a simple yet efficient strategy to improve self-correction capability by transforming Supervision Fine-Tuning (SFT) data format, and our strategy outperforms vanilla SFT in both capabilities and achieves much higher accuracy after self-correction. Our code will be publicly available on GitHub.

Model-tuning Via Prompts Makes NLP Models Adversarially Robust

In recent years, NLP practitioners have converged on the following practice: (i) import an off-the-shelf pretrained (masked) language model; (ii) append a multilayer perceptron atop the CLS token's hidden representation (with randomly initialized weights); and (iii) fine-tune the entire model on a downstream task (MLP-FT). This procedure has produced massive gains on standard NLP benchmarks, but these models remain brittle, even to mild adversarial perturbations. In this work, we demonstrate surprising gains in adversarial robustness enjoyed by Model-tuning Via Prompts (MVP), an alternative method of adapting to downstream tasks. Rather than appending an MLP head to make output prediction, MVP appends a prompt template to the input, and makes prediction via text infilling/completion. Across 5 NLP datasets, 4 adversarial attacks, and 3 different models, MVP improves performance against adversarial substitutions by an average of 8% over standard methods and even outperforms adversarial training-based state-of-art defenses by 3.5%. By combining MVP with adversarial training, we achieve further improvements in adversarial robustness while maintaining performance on unperturbed examples. Finally, we conduct ablations to investigate the mechanism underlying these gains. Notably, we find that the main causes of vulnerability of MLP-FT can be attributed to the misalignment between pre-training and fine-tuning tasks, and the randomly initialized MLP parameters.

Alignment is not sufficient to prevent large language models from generating harmful information: A psychoanalytic perspective

Large Language Models (LLMs) are central to a multitude of applications but struggle with significant risks, notably in generating harmful content and biases. Drawing an analogy to the human psyche's conflict between evolutionary survival instincts and societal norm adherence elucidated in Freud's psychoanalysis theory, we argue that LLMs suffer a similar fundamental conflict, arising between their inherent desire for syntactic and semantic continuity, established during the pre-training phase, and the post-training alignment with human values. This conflict renders LLMs vulnerable to adversarial attacks, wherein intensifying the models' desire for continuity can circumvent alignment efforts, resulting in the generation of harmful information. Through a series of experiments, we first validated the existence of the desire for continuity in LLMs, and further devised a straightforward yet powerful technique, such as incomplete sentences, negative priming, and cognitive dissonance scenarios, to demonstrate that even advanced LLMs struggle to prevent the generation of harmful information. In summary, our study uncovers the root of LLMs' vulnerabilities to adversarial attacks, hereby questioning the efficacy of solely relying on sophisticated alignment methods, and further advocates for a new training idea that integrates modal concepts alongside traditional amodal concepts, aiming to endow LLMs with a more nuanced understanding of real-world contexts and ethical considerations.

To FP8 and Back Again: Quantifying the Effects of Reducing Precision on LLM Training Stability

The massive computational costs associated with large language model (LLM) pretraining have spurred great interest in reduced-precision floating-point representations to accelerate the process. As a result, the BrainFloat16 (BF16) precision has become the de facto standard for LLM training, with hardware support included in recent accelerators. This trend has gone even further in the latest processors, where FP8 has recently been introduced. However, prior experience with FP16, which was found to be less stable than BF16, raises concerns as to whether FP8, with even fewer bits than FP16, can be a cost-effective option for LLM training. We argue that reduced-precision training schemes must have similar training stability and hyperparameter sensitivities to their higher-precision counterparts in order to be cost-effective. However, we find that currently available methods for FP8 training are not robust enough to allow their use as economical replacements. This prompts us to investigate the stability of reduced-precision LLM training in terms of robustness across random seeds and learning rates. To this end, we propose new evaluation techniques and a new metric for quantifying loss landscape sharpness in autoregressive language models. By simulating incremental bit reductions in floating-point representations, we analyze the relationship between representational power and training stability with the intent of aiding future research into the field.

RigorLLM: Resilient Guardrails for Large Language Models against Undesired Content

Recent advancements in Large Language Models (LLMs) have showcased remarkable capabilities across various tasks in different domains. However, the emergence of biases and the potential for generating harmful content in LLMs, particularly under malicious inputs, pose significant challenges. Current mitigation strategies, while effective, are not resilient under adversarial attacks. This paper introduces Resilient Guardrails for Large Language Models (RigorLLM), a novel framework designed to efficiently and effectively moderate harmful and unsafe inputs and outputs for LLMs. By employing a multi-faceted approach that includes energy-based training data augmentation through Langevin dynamics, optimizing a safe suffix for inputs via minimax optimization, and integrating a fusion-based model combining robust KNN with LLMs based on our data augmentation, RigorLLM offers a robust solution to harmful content moderation. Our experimental evaluations demonstrate that RigorLLM not only outperforms existing baselines like OpenAI API and Perspective API in detecting harmful content but also exhibits unparalleled resilience to jailbreaking attacks. The innovative use of constrained optimization and a fusion-based guardrail approach represents a significant step forward in developing more secure and reliable LLMs, setting a new standard for content moderation frameworks in the face of evolving digital threats.

Holistic Evaluation of Language Models

Language models (LMs) are becoming the foundation for almost all major language technologies, but their capabilities, limitations, and risks are not well understood. We present Holistic Evaluation of Language Models (HELM) to improve the transparency of language models. First, we taxonomize the vast space of potential scenarios (i.e. use cases) and metrics (i.e. desiderata) that are of interest for LMs. Then we select a broad subset based on coverage and feasibility, noting what's missing or underrepresented (e.g. question answering for neglected English dialects, metrics for trustworthiness). Second, we adopt a multi-metric approach: We measure 7 metrics (accuracy, calibration, robustness, fairness, bias, toxicity, and efficiency) for each of 16 core scenarios when possible (87.5% of the time). This ensures metrics beyond accuracy don't fall to the wayside, and that trade-offs are clearly exposed. We also perform 7 targeted evaluations, based on 26 targeted scenarios, to analyze specific aspects (e.g. reasoning, disinformation). Third, we conduct a large-scale evaluation of 30 prominent language models (spanning open, limited-access, and closed models) on all 42 scenarios, 21 of which were not previously used in mainstream LM evaluation. Prior to HELM, models on average were evaluated on just 17.9% of the core HELM scenarios, with some prominent models not sharing a single scenario in common. We improve this to 96.0%: now all 30 models have been densely benchmarked on the same core scenarios and metrics under standardized conditions. Our evaluation surfaces 25 top-level findings. For full transparency, we release all raw model prompts and completions publicly for further analysis, as well as a general modular toolkit. We intend for HELM to be a living benchmark for the community, continuously updated with new scenarios, metrics, and models.

Semantic Sensitivities and Inconsistent Predictions: Measuring the Fragility of NLI Models

Recent studies of the emergent capabilities of transformer-based Natural Language Understanding (NLU) models have indicated that they have an understanding of lexical and compositional semantics. We provide evidence that suggests these claims should be taken with a grain of salt: we find that state-of-the-art Natural Language Inference (NLI) models are sensitive towards minor semantics preserving surface-form variations, which lead to sizable inconsistent model decisions during inference. Notably, this behaviour differs from valid and in-depth comprehension of compositional semantics, however does neither emerge when evaluating model accuracy on standard benchmarks nor when probing for syntactic, monotonic, and logically robust reasoning. We propose a novel framework to measure the extent of semantic sensitivity. To this end, we evaluate NLI models on adversarially generated examples containing minor semantics-preserving surface-form input noise. This is achieved using conditional text generation, with the explicit condition that the NLI model predicts the relationship between the original and adversarial inputs as a symmetric equivalence entailment. We systematically study the effects of the phenomenon across NLI models for in- and out-of- domain settings. Our experiments show that semantic sensitivity causes performance degradations of 12.92% and 23.71% average over in- and out-of- domain settings, respectively. We further perform ablation studies, analysing this phenomenon across models, datasets, and variations in inference and show that semantic sensitivity can lead to major inconsistency within model predictions.

Benchmarking Large Language Models in Retrieval-Augmented Generation

Retrieval-Augmented Generation (RAG) is a promising approach for mitigating the hallucination of large language models (LLMs). However, existing research lacks rigorous evaluation of the impact of retrieval-augmented generation on different large language models, which make it challenging to identify the potential bottlenecks in the capabilities of RAG for different LLMs. In this paper, we systematically investigate the impact of Retrieval-Augmented Generation on large language models. We analyze the performance of different large language models in 4 fundamental abilities required for RAG, including noise robustness, negative rejection, information integration, and counterfactual robustness. To this end, we establish Retrieval-Augmented Generation Benchmark (RGB), a new corpus for RAG evaluation in both English and Chinese. RGB divides the instances within the benchmark into 4 separate testbeds based on the aforementioned fundamental abilities required to resolve the case. Then we evaluate 6 representative LLMs on RGB to diagnose the challenges of current LLMs when applying RAG. Evaluation reveals that while LLMs exhibit a certain degree of noise robustness, they still struggle significantly in terms of negative rejection, information integration, and dealing with false information. The aforementioned assessment outcomes indicate that there is still a considerable journey ahead to effectively apply RAG to LLMs.

Distinguishing Ignorance from Error in LLM Hallucinations

Large language models (LLMs) are susceptible to hallucinations-outputs that are ungrounded, factually incorrect, or inconsistent with prior generations. We focus on close-book Question Answering (CBQA), where previous work has not fully addressed the distinction between two possible kinds of hallucinations, namely, whether the model (1) does not hold the correct answer in its parameters or (2) answers incorrectly despite having the required knowledge. We argue that distinguishing these cases is crucial for detecting and mitigating hallucinations. Specifically, case (2) may be mitigated by intervening in the model's internal computation, as the knowledge resides within the model's parameters. In contrast, in case (1) there is no parametric knowledge to leverage for mitigation, so it should be addressed by resorting to an external knowledge source or abstaining. To help distinguish between the two cases, we introduce Wrong Answer despite having Correct Knowledge (WACK), an approach for constructing model-specific datasets for the second hallucination type. Our probing experiments indicate that the two kinds of hallucinations are represented differently in the model's inner states. Next, we show that datasets constructed using WACK exhibit variations across models, demonstrating that even when models share knowledge of certain facts, they still vary in the specific examples that lead to hallucinations. Finally, we show that training a probe on our WACK datasets leads to better hallucination detection of case (2) hallucinations than using the common generic one-size-fits-all datasets. The code is available at https://github.com/technion-cs-nlp/hallucination-mitigation .

On the Robustness of Aspect-based Sentiment Analysis: Rethinking Model, Data, and Training

Aspect-based sentiment analysis (ABSA) aims at automatically inferring the specific sentiment polarities toward certain aspects of products or services behind the social media texts or reviews, which has been a fundamental application to the real-world society. Since the early 2010s, ABSA has achieved extraordinarily high accuracy with various deep neural models. However, existing ABSA models with strong in-house performances may fail to generalize to some challenging cases where the contexts are variable, i.e., low robustness to real-world environments. In this study, we propose to enhance the ABSA robustness by systematically rethinking the bottlenecks from all possible angles, including model, data, and training. First, we strengthen the current best-robust syntax-aware models by further incorporating the rich external syntactic dependencies and the labels with aspect simultaneously with a universal-syntax graph convolutional network. In the corpus perspective, we propose to automatically induce high-quality synthetic training data with various types, allowing models to learn sufficient inductive bias for better robustness. Last, we based on the rich pseudo data perform adversarial training to enhance the resistance to the context perturbation and meanwhile employ contrastive learning to reinforce the representations of instances with contrastive sentiments. Extensive robustness evaluations are conducted. The results demonstrate that our enhanced syntax-aware model achieves better robustness performances than all the state-of-the-art baselines. By additionally incorporating our synthetic corpus, the robust testing results are pushed with around 10% accuracy, which are then further improved by installing the advanced training strategies. In-depth analyses are presented for revealing the factors influencing the ABSA robustness.

Evaluating Cultural and Social Awareness of LLM Web Agents

As large language models (LLMs) expand into performing as agents for real-world applications beyond traditional NLP tasks, evaluating their robustness becomes increasingly important. However, existing benchmarks often overlook critical dimensions like cultural and social awareness. To address these, we introduce CASA, a benchmark designed to assess LLM agents' sensitivity to cultural and social norms across two web-based tasks: online shopping and social discussion forums. Our approach evaluates LLM agents' ability to detect and appropriately respond to norm-violating user queries and observations. Furthermore, we propose a comprehensive evaluation framework that measures awareness coverage, helpfulness in managing user queries, and the violation rate when facing misleading web content. Experiments show that current LLMs perform significantly better in non-agent than in web-based agent environments, with agents achieving less than 10% awareness coverage and over 40% violation rates. To improve performance, we explore two methods: prompting and fine-tuning, and find that combining both methods can offer complementary advantages -- fine-tuning on culture-specific datasets significantly enhances the agents' ability to generalize across different regions, while prompting boosts the agents' ability to navigate complex tasks. These findings highlight the importance of constantly benchmarking LLM agents' cultural and social awareness during the development cycle.