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---
tags:
- setfit
- sentence-transformers
- text-classification
- generated_from_setfit_trainer
widget:
- text: '"MSME AUTO RENEWAL renewal criteria for defaults?"'
- text: '"HARIT current account NRI eligibility for overseas projects?"'
- text: '"Current account disaster relief funding?"'
- text: '"How to track Foreign Exchange transactions online?"'
- text: '"RERA Current account insurance for project risks?"'
metrics:
- accuracy
pipeline_tag: text-classification
library_name: setfit
inference: true
base_model: sentence-transformers/paraphrase-mpnet-base-v2
model-index:
- name: SetFit with sentence-transformers/paraphrase-mpnet-base-v2
results:
- task:
type: text-classification
name: Text Classification
dataset:
name: Unknown
type: unknown
split: test
metrics:
- type: accuracy
value: 0.9351851851851852
name: Accuracy
---
# SetFit with sentence-transformers/paraphrase-mpnet-base-v2
This is a [SetFit](https://github.com/huggingface/setfit) model that can be used for Text Classification. This SetFit model uses [sentence-transformers/paraphrase-mpnet-base-v2](https://huggingface.co/sentence-transformers/paraphrase-mpnet-base-v2) as the Sentence Transformer embedding model. A [LogisticRegression](https://scikit-learn.org/stable/modules/generated/sklearn.linear_model.LogisticRegression.html) instance is used for classification.
The model has been trained using an efficient few-shot learning technique that involves:
1. Fine-tuning a [Sentence Transformer](https://www.sbert.net) with contrastive learning.
2. Training a classification head with features from the fine-tuned Sentence Transformer.
## Model Details
### Model Description
- **Model Type:** SetFit
- **Sentence Transformer body:** [sentence-transformers/paraphrase-mpnet-base-v2](https://huggingface.co/sentence-transformers/paraphrase-mpnet-base-v2)
- **Classification head:** a [LogisticRegression](https://scikit-learn.org/stable/modules/generated/sklearn.linear_model.LogisticRegression.html) instance
- **Maximum Sequence Length:** 512 tokens
- **Number of Classes:** 135 classes
<!-- - **Training Dataset:** [Unknown](https://huggingface.co/datasets/unknown) -->
<!-- - **Language:** Unknown -->
<!-- - **License:** Unknown -->
### Model Sources
- **Repository:** [SetFit on GitHub](https://github.com/huggingface/setfit)
- **Paper:** [Efficient Few-Shot Learning Without Prompts](https://arxiv.org/abs/2209.11055)
- **Blogpost:** [SetFit: Efficient Few-Shot Learning Without Prompts](https://huggingface.co/blog/setfit)
### Model Labels
| Label | Examples |
|:-----------------------------------------------------------------------------------------------------|:---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Remittance To India | <ul><li>'"International Remittance credit guarantee coverage?"'</li><li>'"Remittance loan eligibility?"'</li><li>'"Transfer Funds digital banking features?"'</li></ul> |
| Executive Director’s Profile | <ul><li>'"Executive Director’s role in digital transformation initiatives?"'</li><li>'"Profile of Executive Director accessibility features?"'</li><li>'"Executive Director’s strategic vision for the bank?"'</li></ul> |
| INDIAN BANK MUTUAL FUND | <ul><li>'"MUTUAL FUND digital banking features?"'</li><li>'"MUTUAL FUND customer support channels?"'</li><li>'"MUTUAL FUND disaster relief funding?"'</li></ul> |
| IND MSME VEHICLE | <ul><li>'"small business vehicle legal compliance certification?"'</li><li>'"MSME Vehicle tax benefits under Section 80C?"'</li><li>'"msme vaahan e-commerce integration support?"'</li></ul> |
| Awards & Accolades | <ul><li>'"Awards employee participation incentives?"'</li><li>'"Recognition program budget allocation?"'</li><li>'"Recognition program judging panel?"'</li></ul> |
| Supply Chain Finance | <ul><li>'"Trade Finance invoice verification process?"'</li><li>'"Supply Chain Financing Solutions for exporters?"'</li><li>'"Trade Finance eligibility for agricultural suppliers?"'</li></ul> |
| Merchant UPI QR Code | <ul><li>'"UPI QR Code Merchants transaction limits per day?"'</li><li>'"UPI Payment Code branding customization rules?"'</li><li>'"Merchant UPI QR Code failure troubleshooting?"'</li></ul> |
| Loan/OD against Deposit | <ul><li>'"OD Deposit renewal criteria for existing loans?"'</li><li>'"Overdraft Deposit repayment tenure options?"'</li><li>'"OD Deposit SMS alerts for EMI reminders?"'</li></ul> |
| Re-KYC: Periodic Update of KYC Details | <ul><li>'"Re-KYC Periodic KYC corporate account rules?"'</li><li>'"Periodic KYC digital submission process?"'</li><li>'"Re-KYC update confirmation process?"'</li></ul> |
| IND SUPER 400 DAYS | <ul><li>'"SUPER 400 DAYS deposit interest calculation method?"'</li><li>'"SUPER 400 DAYS corporate investment limits?"'</li><li>'"SUPER 400 DAYS minor account rules?"'</li></ul> |
| Centralized Pension Processing Centre | <ul><li>'Life certificate submission deadlines?'</li><li>'Tax deduction at source procedures?'</li><li>'Disaster recovery protocols at Management Centre?'</li></ul> |
| CA FOR STATE /CENTRAL GOVT & CONSULAR & IND PFMS | <ul><li>'"CA State Central Government digital application process?"'</li><li>'"CA central govt collateral-free limits for public works?"'</li><li>'"CA STATE CENTRAL GOVT CONSULAR PFMS grace period for delayed payments?"'</li></ul> |
| Indian Bank, IFSC Banking Unit, GIFT City | <ul><li>'"IFSC Unit GIFT City tax benefits under Section 80G?"'</li><li>'"IFSC Unit GIFT City legal compliance certification?"'</li><li>'"IFSC Unit GIFT City documentation requirements?"'</li></ul> |
| F.A.Qs | <ul><li>'"F.A.Qs accessibility features for disabled users?"'</li><li>'"Where to find updated F.A.Qs for internet banking?"'</li><li>'"SCF performance benchmarking tools?"'</li></ul> |
| IND GST ADVANTAGE | <ul><li>'"GST Advantage NRI eligibility for overseas businesses?"'</li><li>'"GST Advantage foreign currency loan options?"'</li><li>'"GST Advantage grace period for delayed refunds?"'</li></ul> |
| Digitizing the Indian Banking Experience | <ul><li>'"Digitizing experience corporate account integration?"'</li><li>'"Digitizing experience SMS alert customization?"'</li><li>'"Digitizing experience insurance policy management?"'</li></ul> |
| Terms and Conditions Indian Bank Digital Rupee | <ul><li>'"Digital Rupee Terms Conditions for NRI accounts?"'</li><li>'"Digital Rupee Terms Conditions for customer education?"'</li><li>'"Digital Rupee Terms Conditions for tax compliance?"'</li></ul> |
| National Common Mobility Card (NCMC) | <ul><li>'"NCMC integration with metro systems?"'</li><li>'"National Common Mobility Card insurance coverage?"'</li><li>'"National Common Mobility Card lost card reporting?"'</li></ul> |
| IMAGE | <ul><li>'"Tenders pre-bid meeting schedules?"'</li><li>'"Auctions bid security deposit amounts?"'</li><li>'"Auctions penalty clauses for delays?"'</li></ul> |
| IndSMART: Indian Bank’s Omni channel Mobile App | <ul><li>'"IndSMART Omni channel App investment tracking?"'</li><li>'"IndSMART Mobile app transaction limits?"'</li><li>'"Omni channel App insurance policy management?"'</li></ul> |
| Disclaimer | <ul><li>'Electronic acceptance validity period?'</li><li>'Terms of Use prohibited activities?'</li><li>'Disclaimer third-party content policies?'</li></ul> |
| Term Deposits | <ul><li>'"Term Deposits nomination update process?"'</li><li>'"Floating-rate Term Deposits criteria?"'</li><li>'"Interest calculation method for Term Deposits?"'</li></ul> |
| Interest Rates for Small Savings Schemes | <ul><li>'"Small Savings digital banking features?"'</li><li>'"Small Savings insurance coverage?"'</li><li>'"Small Savings Rates for short-term deposits?"'</li></ul> |
| NRI and Forex | <ul><li>'"NRI Forex tax implications for remittances?"'</li><li>'"NRI Forex Exchange joint holder norms?"'</li><li>'"NRI Forex insurance coverage options?"'</li></ul> |
| Azadi Ka Amrit Mahotsav #TogetherforBiggerThings | <ul><li>'"Azadi Ka Amrit Mahotsav financial literacy drives?"'</li><li>'"Azadi Ka Amrit Mahotsav disaster relief funding?"'</li><li>'"Azadi Ka Amrit Mahotsav digital transformation goals?"'</li></ul> |
| IB MSME Jewel Loan | <ul><li>'"msme jewelry loan digital application steps?"'</li><li>'"MSME Jewel Loan disaster relief provisions?"'</li><li>'"msme gold loan SMS alerts setup?"'</li></ul> |
| IB Golden Ager Term Deposit Product for Super Senior Citizens | <ul><li>'"Golden Ager Deposit Super Seniors survivor benefits?"'</li><li>'"Term Deposit Senior Citizens interest payout modes?"'</li><li>'"Golden Ager Term Deposit Product dementia patient provisions?"'</li></ul> |
| What is a Credit Score and How it Shapes Financial Health | <ul><li>'"Credit Score NRI-specific considerations?"'</li><li>'"Credit Score tracking frequency?"'</li><li>'"Credit Score Financial Health impact on credit cards?"'</li></ul> |
| IMPORTANT TERMS AND CONDITIONS CA | <ul><li>'"current Account conditions for overdraft facilities?"'</li><li>'"current Account conditions for mentorship programs?"'</li><li>'"TERMS CONDITIONS CA for disaster relief funding?"'</li></ul> |
| Credit Cards | <ul><li>'"Credit card spend analytics tools?"'</li><li>'"Credit card application eligibility criteria?"'</li><li>'"Credit card billing cycle customization?"'</li></ul> |
| Managing Director & CEO’s Profile | <ul><li>'"CEO Profile international engagements list?"'</li><li>'"Managing Director’s industry awards list?"'</li><li>'"Managing Director’s branch visit calendar?"'</li></ul> |
| Jewel Loan | <ul><li>'"Gold Loan locker linkage benefits?"'</li><li>'"Gold purity certification requirements for loans?"'</li><li>'"Gold Loan joint holder nomination rules?"'</li></ul> |
| Corporate Social Responsibility | <ul><li>'"CSR disaster relief protocols for flood-affected areas?"'</li><li>'"CSR transparency in fund utilization audits?"'</li><li>'"Employee participation process in CSR volunteer programs?"'</li></ul> |
| Scheme on financing Manufacturers / Suppliers / Vendors of Solar panels and other ancillary products | <ul><li>'"Solar Panel loan mentorship programs?"'</li><li>'"Solar Panel loan interest rate concessions?"'</li><li>'"Financing Scheme Solar Panel Suppliers tax benefits?"'</li></ul> |
| Board of Directors | <ul><li>'"Directors digital transformation strategies?"'</li><li>'"Directors policy implementation guidelines?"'</li><li>'"Board Directors legal compliance certifications?"'</li></ul> |
| Quick Contact | <ul><li>'"Quick Contact feedback submission process?"'</li><li>'"Instant Contact response timelines?"'</li><li>'"contact details for corporate accounts?"'</li></ul> |
| Vision and Mission | <ul><li>'"Vision customer-centric policy changes?"'</li><li>'"Mission employee training modules?"'</li><li>'"Vision-driven product development strategies?"'</li></ul> |
| Corporate | <ul><li>'"Corporate Banking loan application workflow?"'</li><li>'"Business Banking payroll integration?"'</li><li>'"Corporate trade finance credit lines?"'</li></ul> |
| Service Charges / Forex Rates | <ul><li>'"Currency Exchange Charges for bulk remittances?"'</li><li>'"Currency Exchange Rates holiday adjustments?"'</li><li>'"Currency Exchange Charges GST applicability?"'</li></ul> |
| Welfare of Minorities | <ul><li>'"Welfare Minorities loan subsidy schemes?"'</li><li>'"Welfare Minorities microfinance interest rates?"'</li><li>'"Welfare Minorities agricultural subsidy schemes?"'</li></ul> |
| Bancassurance | <ul><li>'"Bancassurance legal heir claims process?"'</li><li>'"insurance Solutions for digital transactions?"'</li><li>'"insurance Solutions for health coverage?"'</li></ul> |
| IND PM Vishwakarma | <ul><li>'"PM Vishwakarma NRI eligibility for overseas businesses?"'</li><li>'"PM Vishwakarma tax benefits under Section 80G?"'</li><li>'"PM Vishwakarma grievance escalation matrix?"'</li></ul> |
| IB Tax Saver Scheme | <ul><li>'"Tax Saver insurance coverage details?"'</li><li>'"IB Tax Saver Scheme lock-in period options?"'</li><li>'"Tax Saver senior citizen benefits?"'</li></ul> |
| Weaver MUDRA | <ul><li>'"Weaver MUDRA credit guarantee coverage?"'</li><li>'"Weaver MUDRA application documentation checklist?"'</li><li>'"Weaver MUDRA raw material purchase support?"'</li></ul> |
| Chief Vigilance Officer | <ul><li>'"Chief Vigilance Officer policy exception approvals?"'</li><li>'"CVO investigation timelines for corruption cases?"'</li><li>'"CVO anonymous tip reward system?"'</li></ul> |
| Careers | <ul><li>'"Career Opportunities relocation policies?"'</li><li>'"Career Opportunities remote work?"'</li><li>'"Career Opportunities sabbatical policies?"'</li></ul> |
| Press Releases | <ul><li>'"Announcements sustainability targets?"'</li><li>'"Press Releases accessibility for visually impaired?"'</li><li>'"Press Releases archive accessibility on the website?"'</li></ul> |
| Online Collection Products | <ul><li>'"Online Payment Collection webhook configurations?"'</li><li>'"Online Payment Collection settlement cycles?"'</li><li>'"E-Collection Products chargeback policies?"'</li></ul> |
| IND-SURYA SHAKTI | <ul><li>'"SURYA SHAKTI repayment moratorium options?"'</li><li>'"SURYA SHAKTI foreign currency loan options?"'</li><li>'"SURYA SHAKTI credit guarantee coverage?"'</li></ul> |
| IND-SME EASE | <ul><li>'"SME EASE disaster relief funding?"'</li><li>'"SME EASE foreign currency loan options?"'</li><li>'"SME EASE grace period for delayed payments?"'</li></ul> |
| e-Allahabad Bank Journey | <ul><li>'Allahabad Online Journey third-party integrations?'</li><li>'Digital Journey e-Allahabad UPI integration?'</li><li>'Digital Journey e-Allahabad nominee update steps?'</li></ul> |
| IndSMART | <ul><li>'"IndSMART investment tracking options?"'</li><li>'"IndSMART insurance policy management?"'</li><li>'"IndSMART mobile app download instructions?"'</li></ul> |
| Fixed Deposit | <ul><li>'"Fixed Deposit SMS balance alerts?"'</li><li>'"Fixed Deposit dormant account reactivation?"'</li><li>'"Fixed Deposit grace period after maturity?"'</li></ul> |
| Scheme for financing MSMEs for setting up Biomass Pellets manufacturing units | <ul><li>'"Biomass Pellet grace period for delayed payments?"'</li><li>'"Biomass Pellet interest rates for green energy projects?"'</li><li>'"Biomass Pellet grievance escalation matrix?"'</li></ul> |
| TERMS AND CONDITIONS-TERM DEPOSIT ACCOUNT | <ul><li>'"Term Deposit Accounts conditions for insurance claims?"'</li><li>'"Term Deposit Accounts conditions for joint holders?"'</li><li>'"TERMS CONDITIONS TERM DEPOSIT ACCOUNT lien marking?"'</li></ul> |
| IND SME Secure | <ul><li>'"SME Secure overdraft against property value?"'</li><li>'"SME Secure legal heir claims process?"'</li><li>'"SME Secure top-up facilities for expansion?"'</li></ul> |
| Investor Relations | <ul><li>'"Investor Relations investor feedback mechanisms?"'</li><li>'"Investor Information digital access tools?"'</li><li>'"Investor Information accessibility for non-English speakers?"'</li></ul> |
| Ind Advantage (Reward Program) | <ul><li>'Loyalty point accrual rate for credit cards?'</li><li>'Advantage Program tier upgrade requirements?'</li><li>'Advantage Reward point redemption tiers?'</li></ul> |
| Welcome aboard! | <ul><li>'"Welcome aboard digital banking setup?"'</li><li>'"Welcome aboard corporate account registration?"'</li><li>'"Welcome aboard account upgrade options?"'</li></ul> |
| Deposit Rates | <ul><li>'"Deposit Rates for disaster relief funding?"'</li><li>'"Deposit Rates for dormant accounts?"'</li><li>'"Deposit Rates for overdraft facilities?"'</li></ul> |
| Loyalty Program Delights: Unlocking Special Rewards for Your Loyalty | <ul><li>'"Loyalty Delights: Unlocking Special Rewards tax implications?"'</li><li>'"Loyalty Delights exclusive event invitations?"'</li><li>'"Loyalty Delights point transfer fees?"'</li></ul> |
| NETC FASTag | <ul><li>'"FASTag lane violation penalties?"'</li><li>'"NETC Toll Tag damaged replacement?"'</li><li>'"NETC FASTag recharge limits?"'</li></ul> |
| IB Tradewell | <ul><li>'"Trade Financing NRI trade loan eligibility?"'</li><li>'"Tradewell joint venture funding norms?"'</li><li>'"Tradewell foreclosure charges for early closure?"'</li></ul> |
| PM Surya Ghar: Muft Bijli Yojna | <ul><li>'"PM Surya Ghar digital application portal?"'</li><li>'"PM Surya Ghar Muft Bijli Yojna eligibility criteria?"'</li><li>'"Free Electricity scheme NRI participation rules?"'</li></ul> |
| IND SUPREME 300 DAYS | <ul><li>'"Supreme 300 Day Plan insurance coverage details?"'</li><li>'"Supreme 300 Day Plan premature withdrawal penalties?"'</li><li>'"SUPREME 300 DAYS deposit interest compounding frequency?"'</li></ul> |
| Sukanya Samriddhi Account | <ul><li>'"Sukanya Samriddhi Account opening age limits?"'</li><li>'"Sukanya Samriddhi Account address update steps?"'</li><li>'"Sukanya Samriddhi Account nomination rules?"'</li></ul> |
| IND NAVYA | <ul><li>'"IND NAVYA premium customer benefits?"'</li><li>'"IND NAVYA charity partnership programs?"'</li><li>'"Navya Services loan processing speed?"'</li></ul> |
| Short Term Deposits | <ul><li>'"Short Term FD reinvestment options?"'</li><li>'"Grace period after Short Term FD maturity?"'</li><li>'"Minimum balance requirements for Short Term Deposits?"'</li></ul> |
| Block Lost ATM Card | <ul><li>'"Block Lost Debit card via IVR options?"'</li><li>'"Deactivate Lost ATM and request replacement?"'</li><li>'"Lost ATM Reporting documentation needs?"'</li></ul> |
| MSME DIGI Jewel Loan and Jewel Loan (Re-Pledge) | <ul><li>'"Re-Pledge Jewel MSME documentation for gold valuation?"'</li><li>'"MSME DIGI Jewel joint venture funding norms?"'</li><li>'"jewel pledge repayment moratorium options?"'</li></ul> |
| Nodal Officers- Customer service | <ul><li>'"Nodal Officers legal compliance certifications?"'</li><li>'"Nodal Officers audit protocols?"'</li><li>'"Customer Service customer education initiatives?"'</li></ul> |
| MSME AUTO RENEWAL | <ul><li>'"MSME AUTO RENEWAL dormant account reactivation?"'</li><li>'"MSME AUTO RENEWAL overdraft against renewed loans?"'</li><li>'"MSME AUTO RENEWAL foreclosure charges for early closure?"'</li></ul> |
| IB COMFORT- DOMESTIC AND NRE | <ul><li>'"comfort NRE account grace period for minimum balance?"'</li><li>'"COMFORT DOMESTIC NRE account eligibility for NRIs?"'</li><li>'"COMFORT DOMESTIC NRE account mentorship programs?"'</li></ul> |
| LOAN AGAINST LEASE RENTALS | <ul><li>'"Online tracking for LEASE RENTALS loan status?"'</li><li>'"Penalties for delayed LEASE RENTALS repayments?"'</li><li>'"Legal verification steps for LEASE RENTALS?"'</li></ul> |
| IB HARIT | <ul><li>'"HARIT current account grace period for minimum balance?"'</li><li>'"HARIT current account mentorship programs?"'</li><li>'"HARIT current account disaster relief funding?"'</li></ul> |
| SMS Banking/ Missed Call Service | <ul><li>'"Missed Call service for account statements?"'</li><li>'"Missed Call Banking for card blocking?"'</li><li>'"Missed Call service for FD renewals?"'</li></ul> |
| MSME LAP | <ul><li>'"MSME Property loan insurance coverage?"'</li><li>'"MSME Property loan foreclosure charges?"'</li><li>'"MSME LAP renewal criteria for existing loans?"'</li></ul> |
| Head Office Departments | <ul><li>'"Head Office employee training programs?"'</li><li>'"Headquarters CSR initiative approvals?"'</li><li>'"Head Office customer complaint escalation?"'</li></ul> |
| Current Account | <ul><li>'"Current account SMS alerts for transactions?"'</li><li>'"Current account tax benefits under Section 80G?"'</li><li>'"Current account joint holder norms?"'</li></ul> |
| IND COURT | <ul><li>'"IND COURT escrow account management?"'</li><li>'"IND COURT decree implementation guidelines?"'</li><li>'"COURT verdict compliance certification?"'</li></ul> |
| Amalgamation | <ul><li>'Corporate Amalgamation tax implications?'</li><li>'Amalgamation grievance redressal contacts?'</li><li>'Amalgamation process timeline for corporate accounts?'</li></ul> |
| IND Professional Special | <ul><li>'"Professional Special foreclosure charges for early closure?"'</li><li>'"Professional Special loan eligibility for doctors?"'</li><li>'"Professional Special documentation for practice licenses?"'</li></ul> |
| Foreign Branches | <ul><li>'"International Branches disaster relief funding?"'</li><li>'"Foreign Branches credit guarantee coverage?"'</li><li>'"International Branches documentation requirements?"'</li></ul> |
| Regulatory Disclosures Section | <ul><li>'"Banking Disclosures quarterly filing calendar?"'</li><li>'"Regulatory Information GDPR compliance status?"'</li><li>'"Regulatory Information update frequency for public records?"'</li></ul> |
| N R I / Foreign Exchange | <ul><li>'"Foreign Currency Exchange lock-in period policies?"'</li><li>'"Foreign Exchange third-party authorization process?"'</li><li>'"NRI forex card reload limits?"'</li></ul> |
| NRI A/cs | <ul><li>'"NRI account digital banking features?"'</li><li>'"Non Resident Indian account legal compliance certifications?"'</li><li>'"Non Resident Indian account tax implications?"'</li></ul> |
| Reverse Mortgage | <ul><li>'"Interest rate types for Reverse Mortgage?"'</li><li>'"Reverse Mortgage counseling sessions availability?"'</li><li>'"Tax implications of Reverse Mortgage proceeds?"'</li></ul> |
| Block Lost Credit Card | <ul><li>'"block credit card charges applicable?"'</li><li>'"report credit card loss via mobile app?"'</li><li>'"Credit Blocking confirmation receipt generation?"'</li></ul> |
| Death Claim Settlement | <ul><li>'"Death Claim Settlement legal heir claims?"'</li><li>'"Insurance Claim escalation matrix?"'</li><li>'"Death Claim customer education resources?"'</li></ul> |
| Online Loans | <ul><li>'"Digital loan tax certificate generation?"'</li><li>'"Digital loan foreclosure process?"'</li><li>'"Digital loan application turnaround time?"'</li></ul> |
| Service Charges | <ul><li>'"Fee Structure for loan processing applications?"'</li><li>'"Service Charges for cheque return penalties?"'</li><li>'"Service Fees for standing instruction setup?"'</li></ul> |
| Notifications | <ul><li>'"Alerts frequency settings for balance updates?"'</li><li>'"Notifications spam filtering mechanisms?"'</li><li>'"Alerts user consent management?"'</li></ul> |
| Corporate Blog | <ul><li>'"Official Blog archive access permissions?"'</li><li>'"Corporate Blog GDPR compliance measures?"'</li><li>'"Corporate Blog SEO best practices?"'</li></ul> |
| Premium Current Account | <ul><li>'"Premium Current account grievance escalation matrix?"'</li><li>'"Premium Current account foreclosure charges for early closure?"'</li><li>'"Premium Current account minimum balance requirements?"'</li></ul> |
| Pre Approved Business Loan | <ul><li>'"Pre Approved Business loan legal heir claims?"'</li><li>'"Pre Approved Business loan documentation checklist?"'</li><li>'"Pre Approved Business loan digital application steps?"'</li></ul> |
| Doorstep Banking | <ul><li>'"Doorstep service availability in rural areas?"'</li><li>'"Doorstep service blackout dates calendar?"'</li><li>'"Doorstep banking agent verification steps?"'</li></ul> |
| Point of Sale (PoS) | <ul><li>'PoS transaction decline troubleshooting?'</li><li>'PoS user access levels?'</li><li>'Contactless payment support on PoS?'</li></ul> |
| ATM / Debit Cards | <ul><li>'"Debit Cards digital application steps?"'</li><li>'"ATM Debit Cards foreign card transaction fees?"'</li><li>'"ATM Cards maintenance schedules?"'</li></ul> |
| BHIM Aadhaar Pay | <ul><li>'"BHIM Aadhaar Pay offline mode?"'</li><li>'"BHIM Aadhaar Pay audit trails?"'</li><li>'"Aadhaar authentication charges?"'</li></ul> |
| Capital Gains | <ul><li>'"Capital Gains carry-forward rules?"'</li><li>'"Capital Gains Tax documentation for IT returns?"'</li><li>'"Capital Gains exemptions under Section 54EC?"'</li></ul> |
| Indian Bank Financial Results | <ul><li>'"Annual Financial Results disaster relief funding?"'</li><li>'"Annual Financial Results media coverage archive?"'</li><li>'"Financial Performance comparison with industry benchmarks?"'</li></ul> |
| Customer Centric Services | <ul><li>'"Customer-Oriented Banking priority queuing?"'</li><li>'"Customer Service multilingual support availability?"'</li><li>'"Customer Service complaint escalation matrix?"'</li></ul> |
| Positive Pay System (PPS) | <ul><li>'"Positive Pay Fraud Prevention for high-value cheques?"'</li><li>'"Positive Pay System (PPS) digital onboarding?"'</li><li>'"PPS mobile app features?"'</li></ul> |
| Motor Accident Claim Tribunal Deposit(MACAD) Scheme | <ul><li>'"Motor Accident Claims Tribunal Deposit tax implications?"'</li><li>'"MACAD dormant account reactivation steps?"'</li><li>'"MACAD account closure after claim settlement?"'</li></ul> |
| IND HEALTH CARE | <ul><li>'"Health Care insurance-linked repayment plans?"'</li><li>'"Health Care research project grants?"'</li><li>'"Health Care legal compliance certification support?"'</li></ul> |
| Loan / OD against NSC / KVP / Relief bonds of RBI / LIC policies | <ul><li>'LIC policy loan tax implications?'</li><li>'KVP overdraft renewal process?'</li><li>'NSC partial withdrawal while pledged?'</li></ul> |
| Lab Grown Diamond Scheme | <ul><li>'"Lab Grown Diamond e-commerce integration support?"'</li><li>'"Lab Grown Diamond tax benefits under Section 80G?"'</li><li>'"Lab Grown Diamond credit guarantee coverage?"'</li></ul> |
| IB RERA Current Account | <ul><li>'"RERA Current account overdraft facilities?"'</li><li>'"RERA Current account documentation for RERA registration?"'</li><li>'"RERA Current account credit guarantee coverage?"'</li></ul> |
| IND EQUIPMENT & WHEELS (CE/CV) scheme | <ul><li>'"CE CV credit guarantee coverage?"'</li><li>'"EQUIPMENT WHEELS collateral requirements for startups?"'</li><li>'"EQUIPMENT WHEELS digital application process?"'</li></ul> |
| IMAGE Email Id’s | <ul><li>'"Proper format for addressing IMAGE Email Contacts?"'</li><li>'"IMAGE Email Contacts encryption standards?"'</li><li>'"IMAGE Email Contacts phishing detection protocols?"'</li></ul> |
| General Managers | <ul><li>'"General Managers corporate governance roles?"'</li><li>'"Senior Managers training program oversight?"'</li><li>'"General Managers regional jurisdiction details?"'</li></ul> |
| Money multiplier Deposits | <ul><li>'"Multiplier Deposit tax-saving benefits?"'</li><li>'"Multiplier Deposit auto-sweep facility thresholds?"'</li><li>'"Money multiplier Deposits grace period policies?"'</li></ul> |
| IB Loan against Sovereign Gold Bond | <ul><li>'SGB loan top-up facility availability?'</li><li>'SGB loan repayment tenure options?'</li><li>'Sovereign Jewel Bond foreclosure charges?'</li></ul> |
| Branch ATM | <ul><li>'"Branch ATM accessibility for wheelchair users?"'</li><li>'"Branch ATM cash recycling features?"'</li><li>'"Branch ATM contactless transaction limits?"'</li></ul> |
| Financial Inclusion in India: Filling the Void | <ul><li>'"Financial Inclusion customer feedback mechanisms?"'</li><li>'"Bridging Financial Gap through women empowerment?"'</li><li>'"Filling Void in access to investment products?"'</li></ul> |
| Jaffna Branch | <ul><li>'"Jaffna gold appraisal services?"'</li><li>'"Jaffna SME loan processing time?"'</li><li>'"Jaffna Branch Office forex rates?"'</li></ul> |
| Financial Inclusion | <ul><li>'"Financial Inclusion financial literacy drives?"'</li><li>'"Financial Inclusion mobile van service areas?"'</li><li>'"Financial Access through Aadhaar-enabled payments?"'</li></ul> |
| Featured Products / Services / Schemes | <ul><li>'Featured Services repayment holiday options?'</li><li>'Featured Products customer support channels?'</li><li>'Highlighted Products interest rate comparison tool?'</li></ul> |
| Another Option for Pension | <ul><li>'"Pension Alternatives repayment tenure options?"'</li><li>'"Pension option collateral requirements?"'</li><li>'"Pension Alternatives grievance redressal process?"'</li></ul> |
| Bank’s Profile | <ul><li>'"Profile page disaster recovery protocols?"'</li><li>'"Bank’s Profile regulatory compliance status?"'</li><li>'"Contact Us chatbot availability hours?"'</li></ul> |
| SHISHU MUDRA | <ul><li>'"SHISHU MUDRA grace period for delayed payments?"'</li><li>'"SHISHU MUDRA documentation for business plans?"'</li><li>'"SHISHU MUDRA collateral-free limits for startups?"'</li></ul> |
| e Payment of Indirect Taxes | <ul><li>'"Online Indirect Tax Payment challan generation?"'</li><li>'"Indirect Tax Payment TDS filing integration?"'</li><li>'"Digital Indirect Tax Payment grievance escalation process?"'</li></ul> |
| IND Non-Callable Deposit | <ul><li>'"IND Non-Callable Deposit collateral usage for loans?"'</li><li>'"Non Callable Deposit cheque book issuance?"'</li><li>'"Non Callable Deposit nomination rules for minors?"'</li></ul> |
| Services rendered free of charge | <ul><li>'"charge free Services insurance coverage?"'</li><li>'"Free Services interest rate structure?"'</li><li>'"No Charge Services repayment tenure options?"'</li></ul> |
| Debit Cards | <ul><li>'"Debit card documentation requirements?"'</li><li>'"atm cardless cash withdrawal steps?"'</li><li>'"atm camera surveillance retention policies?"'</li></ul> |
| Chief General Managers | <ul><li>"Chief Executives' media interaction policy?"</li><li>"Chief General Managers' policy exception approval?"</li><li>"Senior General Managers' operational targets?"</li></ul> |
| Colombo Branch | <ul><li>'"Colombo SME banking specialists?"'</li><li>'"Colombo Branch Office CSR initiatives?"'</li><li>'"Colombo agricultural loan schemes?"'</li></ul> |
| Ind Mortgage | <ul><li>'"Ind Mortgage processing timeline for salaried applicants?"'</li><li>'"Penalty clauses for Ind Mortgage prepayment?"'</li><li>'"Ind Mortgage loan restructuring during financial hardship?"'</li></ul> |
| Recurring Deposit | <ul><li>'"Regular Recurring Deposit foreclosure charges?"'</li><li>'"Regular Recurring Deposit interest payout modes?"'</li><li>'"Regular Recurring Deposit interest rate tiers?"'</li></ul> |
| e Payment of Direct Taxes | <ul><li>'"eTax Payment refund tracking system?"'</li><li>'"Direct Taxes Online Payment API integration?"'</li><li>'"Online Direct Tax Payment GST reconciliation?"'</li></ul> |
| Lending rates | <ul><li>'"Lending rates negotiation options for corporates?"'</li><li>'"Lending rates disaster relief concessions?"'</li><li>'"Lending rates escalation matrix for disputes?"'</li></ul> |
| Entity: Internet banking | <ul><li>'"Internet banking offline mode availability?"'</li><li>'"Online Banking disaster recovery protocols?"'</li><li>'"Digital Banking insurance policy management?"'</li></ul> |
| Customer Complaints / Awareness | <ul><li>'"Customer Complaints mobile app features?"'</li><li>'"Customer Complaints multilingual support?"'</li><li>'"Complaint Management compensation policies?"'</li></ul> |
| IND-SME E-VAAHAN | <ul><li>'"vehicle SME grace period for seasonal businesses?"'</li><li>'"vehicle SME grievance escalation matrix?"'</li><li>'"SME E-VAAHAN digital application process?"'</li></ul> |
| Variable Recurring Deposit | <ul><li>'"Flexibility in Variable Recurring Deposit amounts?"'</li><li>'"Variable Recurring penalty for missed payments?"'</li><li>'"Variable Recurring Deposit digital statements?"'</li></ul> |
## Evaluation
### Metrics
| Label | Accuracy |
|:--------|:---------|
| **all** | 0.9352 |
## Uses
### Direct Use for Inference
First install the SetFit library:
```bash
pip install setfit
```
Then you can load this model and run inference.
```python
from setfit import SetFitModel
# Download from the 🤗 Hub
model = SetFitModel.from_pretrained("kneau007/my-classifier-2")
# Run inference
preds = model("\"Current account disaster relief funding?\"")
```
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## Training Details
### Training Set Metrics
| Training set | Min | Median | Max |
|:-------------|:----|:-------|:----|
| Word count | 3 | 5.5968 | 11 |
| Label | Training Sample Count |
|:-----------------------------------------------------------------------------------------------------|:----------------------|
| Corporate Blog | 11 |
| Doorstep Banking | 17 |
| ATM / Debit Cards | 15 |
| Amalgamation | 17 |
| Another Option for Pension | 17 |
| Awards & Accolades | 18 |
| Azadi Ka Amrit Mahotsav #TogetherforBiggerThings | 16 |
| BHIM Aadhaar Pay | 12 |
| Bancassurance | 17 |
| Bank’s Profile | 16 |
| Block Lost ATM Card | 16 |
| Block Lost Credit Card | 17 |
| Board of Directors | 15 |
| Branch ATM | 14 |
| CA FOR STATE /CENTRAL GOVT & CONSULAR & IND PFMS | 18 |
| Capital Gains | 18 |
| Careers | 15 |
| Chief General Managers | 16 |
| Chief Vigilance Officer | 19 |
| Colombo Branch | 16 |
| Corporate | 15 |
| Corporate Social Responsibility | 17 |
| Credit Cards | 19 |
| Current Account | 16 |
| Customer Centric Services | 15 |
| Customer Complaints / Awareness | 13 |
| Death Claim Settlement | 17 |
| Debit Cards | 17 |
| Deposit Rates | 12 |
| Digitizing the Indian Banking Experience | 17 |
| Disclaimer | 16 |
| Entity: Internet banking | 15 |
| Executive Director’s Profile | 17 |
| F.A.Qs | 15 |
| Featured Products / Services / Schemes | 16 |
| Financial Inclusion | 15 |
| Financial Inclusion in India: Filling the Void | 16 |
| Fixed Deposit | 16 |
| Foreign Branches | 15 |
| General Managers | 16 |
| Head Office Departments | 16 |
| IB COMFORT- DOMESTIC AND NRE | 14 |
| IB Golden Ager Term Deposit Product for Super Senior Citizens | 18 |
| IB HARIT | 15 |
| IB Loan against Sovereign Gold Bond | 16 |
| IB MSME Jewel Loan | 13 |
| IB Tax Saver Scheme | 18 |
| IB Tradewell | 17 |
| IMAGE | 18 |
| IMAGE Email Id’s | 17 |
| IMPORTANT TERMS AND CONDITIONS CA | 16 |
| IND COURT | 17 |
| IND EQUIPMENT & WHEELS (CE/CV) scheme | 12 |
| IND HEALTH CARE | 17 |
| IND MSME VEHICLE | 17 |
| IND NAVYA | 17 |
| IND Non-Callable Deposit | 14 |
| IND Professional Special | 17 |
| IND SME Secure | 18 |
| IND SUPER 400 DAYS | 13 |
| IND SUPREME 300 DAYS | 18 |
| IND-SME E-VAAHAN | 15 |
| IND-SME EASE | 12 |
| IND-SURYA SHAKTI | 14 |
| INDIAN BANK MUTUAL FUND | 18 |
| Ind Advantage (Reward Program) | 17 |
| Ind Mortgage | 14 |
| IndSMART | 15 |
| IndSMART: Indian Bank’s Omni channel Mobile App | 14 |
| Indian Bank Financial Results | 18 |
| Indian Bank, IFSC Banking Unit, GIFT City | 17 |
| Interest Rates for Small Savings Schemes | 18 |
| Investor Relations | 17 |
| Jaffna Branch | 18 |
| Jewel Loan | 17 |
| LOAN AGAINST LEASE RENTALS | 14 |
| Lab Grown Diamond Scheme | 14 |
| Lending rates | 17 |
| Loan / OD against NSC / KVP / Relief bonds of RBI / LIC policies | 20 |
| Loan/OD against Deposit | 15 |
| MSME AUTO RENEWAL | 19 |
| MSME DIGI Jewel Loan and Jewel Loan (Re-Pledge) | 16 |
| MSME LAP | 18 |
| Managing Director & CEO’s Profile | 17 |
| Merchant UPI QR Code | 14 |
| Money multiplier Deposits | 14 |
| Motor Accident Claim Tribunal Deposit(MACAD) Scheme | 14 |
| N R I / Foreign Exchange | 14 |
| NETC FASTag | 17 |
| NRI A/cs | 17 |
| NRI and Forex | 15 |
| National Common Mobility Card (NCMC) | 16 |
| Nodal Officers- Customer service | 16 |
| Notifications | 16 |
| Online Collection Products | 12 |
| Online Loans | 15 |
| PM Surya Ghar: Muft Bijli Yojna | 19 |
| Point of Sale (PoS) | 17 |
| Positive Pay System (PPS) | 15 |
| Pre Approved Business Loan | 16 |
| Premium Current Account | 18 |
| Press Releases | 16 |
| Quick Contact | 14 |
| Re-KYC: Periodic Update of KYC Details | 17 |
| Recurring Deposit | 17 |
| Regulatory Disclosures Section | 15 |
| Remittance To India | 14 |
| Reverse Mortgage | 16 |
| SHISHU MUDRA | 19 |
| SMS Banking/ Missed Call Service | 15 |
| Scheme for financing MSMEs for setting up Biomass Pellets manufacturing units | 15 |
| Scheme on financing Manufacturers / Suppliers / Vendors of Solar panels and other ancillary products | 15 |
| Service Charges | 19 |
| Service Charges / Forex Rates | 16 |
| Services rendered free of charge | 17 |
| Short Term Deposits | 16 |
| Sukanya Samriddhi Account | 13 |
| Supply Chain Finance | 15 |
| TERMS AND CONDITIONS-TERM DEPOSIT ACCOUNT | 18 |
| Term Deposits | 16 |
| Terms and Conditions Indian Bank Digital Rupee | 17 |
| Variable Recurring Deposit | 16 |
| Vision and Mission | 16 |
| Weaver MUDRA | 18 |
| Welcome aboard! | 16 |
| Welfare of Minorities | 15 |
| What is a Credit Score and How it Shapes Financial Health | 18 |
| e Payment of Direct Taxes | 14 |
| e Payment of Indirect Taxes | 17 |
| e-Allahabad Bank Journey | 13 |
| Centralized Pension Processing Centre | 15 |
| IB RERA Current Account | 19 |
| IND GST ADVANTAGE | 16 |
| IND PM Vishwakarma | 15 |
| Loyalty Program Delights: Unlocking Special Rewards for Your Loyalty | 18 |
### Training Hyperparameters
- batch_size: (16, 16)
- num_epochs: (1, 1)
- max_steps: -1
- sampling_strategy: oversampling
- num_iterations: 20
- body_learning_rate: (2e-05, 2e-05)
- head_learning_rate: 2e-05
- loss: CosineSimilarityLoss
- distance_metric: cosine_distance
- margin: 0.25
- end_to_end: False
- use_amp: False
- warmup_proportion: 0.1
- l2_weight: 0.01
- seed: 42
- eval_max_steps: -1
- load_best_model_at_end: False
### Training Results
| Epoch | Step | Training Loss | Validation Loss |
|:------:|:----:|:-------------:|:---------------:|
| 0.0002 | 1 | 0.1566 | - |
| 0.0093 | 50 | 0.146 | - |
| 0.0185 | 100 | 0.1398 | - |
| 0.0278 | 150 | 0.1027 | - |
| 0.0371 | 200 | 0.0887 | - |
| 0.0463 | 250 | 0.071 | - |
| 0.0556 | 300 | 0.0644 | - |
| 0.0649 | 350 | 0.0492 | - |
| 0.0741 | 400 | 0.05 | - |
| 0.0834 | 450 | 0.0464 | - |
| 0.0927 | 500 | 0.0325 | - |
| 0.1019 | 550 | 0.0312 | - |
| 0.1112 | 600 | 0.033 | - |
| 0.1205 | 650 | 0.0266 | - |
| 0.1297 | 700 | 0.0225 | - |
| 0.1390 | 750 | 0.0206 | - |
| 0.1483 | 800 | 0.0188 | - |
| 0.1576 | 850 | 0.0229 | - |
| 0.1668 | 900 | 0.0164 | - |
| 0.1761 | 950 | 0.0168 | - |
| 0.1854 | 1000 | 0.0159 | - |
| 0.1946 | 1050 | 0.0131 | - |
| 0.2039 | 1100 | 0.0122 | - |
| 0.2132 | 1150 | 0.0098 | - |
| 0.2224 | 1200 | 0.0093 | - |
| 0.2317 | 1250 | 0.0159 | - |
| 0.2410 | 1300 | 0.0104 | - |
| 0.2502 | 1350 | 0.014 | - |
| 0.2595 | 1400 | 0.0074 | - |
| 0.2688 | 1450 | 0.0089 | - |
| 0.2780 | 1500 | 0.0176 | - |
| 0.2873 | 1550 | 0.0118 | - |
| 0.2966 | 1600 | 0.0068 | - |
| 0.3058 | 1650 | 0.0105 | - |
| 0.3151 | 1700 | 0.0076 | - |
| 0.3244 | 1750 | 0.0122 | - |
| 0.3336 | 1800 | 0.0134 | - |
| 0.3429 | 1850 | 0.0088 | - |
| 0.3522 | 1900 | 0.0134 | - |
| 0.3614 | 1950 | 0.0052 | - |
| 0.3707 | 2000 | 0.0074 | - |
| 0.3800 | 2050 | 0.0069 | - |
| 0.3892 | 2100 | 0.0056 | - |
| 0.3985 | 2150 | 0.0059 | - |
| 0.4078 | 2200 | 0.0064 | - |
| 0.4171 | 2250 | 0.0075 | - |
| 0.4263 | 2300 | 0.0064 | - |
| 0.4356 | 2350 | 0.0042 | - |
| 0.4449 | 2400 | 0.0053 | - |
| 0.4541 | 2450 | 0.0061 | - |
| 0.4634 | 2500 | 0.0062 | - |
| 0.4727 | 2550 | 0.0076 | - |
| 0.4819 | 2600 | 0.004 | - |
| 0.4912 | 2650 | 0.009 | - |
| 0.5005 | 2700 | 0.0096 | - |
| 0.5097 | 2750 | 0.0066 | - |
| 0.5190 | 2800 | 0.0084 | - |
| 0.5283 | 2850 | 0.0052 | - |
| 0.5375 | 2900 | 0.0079 | - |
| 0.5468 | 2950 | 0.005 | - |
| 0.5561 | 3000 | 0.0053 | - |
| 0.5653 | 3050 | 0.0055 | - |
| 0.5746 | 3100 | 0.0049 | - |
| 0.5839 | 3150 | 0.0066 | - |
| 0.5931 | 3200 | 0.0074 | - |
| 0.6024 | 3250 | 0.0063 | - |
| 0.6117 | 3300 | 0.0039 | - |
| 0.6209 | 3350 | 0.0042 | - |
| 0.6302 | 3400 | 0.0072 | - |
| 0.6395 | 3450 | 0.0047 | - |
| 0.6487 | 3500 | 0.0037 | - |
| 0.6580 | 3550 | 0.0048 | - |
| 0.6673 | 3600 | 0.0034 | - |
| 0.6766 | 3650 | 0.0067 | - |
| 0.6858 | 3700 | 0.0049 | - |
| 0.6951 | 3750 | 0.0048 | - |
| 0.7044 | 3800 | 0.0041 | - |
| 0.7136 | 3850 | 0.0088 | - |
| 0.7229 | 3900 | 0.0035 | - |
| 0.7322 | 3950 | 0.0047 | - |
| 0.7414 | 4000 | 0.005 | - |
| 0.7507 | 4050 | 0.0047 | - |
| 0.7600 | 4100 | 0.0051 | - |
| 0.7692 | 4150 | 0.0035 | - |
| 0.7785 | 4200 | 0.0043 | - |
| 0.7878 | 4250 | 0.0062 | - |
| 0.7970 | 4300 | 0.0029 | - |
| 0.8063 | 4350 | 0.0076 | - |
| 0.8156 | 4400 | 0.0027 | - |
| 0.8248 | 4450 | 0.0026 | - |
| 0.8341 | 4500 | 0.0037 | - |
| 0.8434 | 4550 | 0.0069 | - |
| 0.8526 | 4600 | 0.0037 | - |
| 0.8619 | 4650 | 0.0027 | - |
| 0.8712 | 4700 | 0.0025 | - |
| 0.8804 | 4750 | 0.0024 | - |
| 0.8897 | 4800 | 0.0076 | - |
| 0.8990 | 4850 | 0.0036 | - |
| 0.9082 | 4900 | 0.0028 | - |
| 0.9175 | 4950 | 0.0027 | - |
| 0.9268 | 5000 | 0.0028 | - |
| 0.9361 | 5050 | 0.005 | - |
| 0.9453 | 5100 | 0.0041 | - |
| 0.9546 | 5150 | 0.0042 | - |
| 0.9639 | 5200 | 0.004 | - |
| 0.9731 | 5250 | 0.0027 | - |
| 0.9824 | 5300 | 0.0049 | - |
| 0.9917 | 5350 | 0.0044 | - |
### Framework Versions
- Python: 3.11.11
- SetFit: 1.1.1
- Sentence Transformers: 3.4.1
- Transformers: 4.48.3
- PyTorch: 2.6.0+cu124
- Datasets: 3.4.0
- Tokenizers: 0.21.0
## Citation
### BibTeX
```bibtex
@article{https://doi.org/10.48550/arxiv.2209.11055,
doi = {10.48550/ARXIV.2209.11055},
url = {https://arxiv.org/abs/2209.11055},
author = {Tunstall, Lewis and Reimers, Nils and Jo, Unso Eun Seo and Bates, Luke and Korat, Daniel and Wasserblat, Moshe and Pereg, Oren},
keywords = {Computation and Language (cs.CL), FOS: Computer and information sciences, FOS: Computer and information sciences},
title = {Efficient Few-Shot Learning Without Prompts},
publisher = {arXiv},
year = {2022},
copyright = {Creative Commons Attribution 4.0 International}
}
```
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