Datasets:

---

wingo-dz

/

gemma_test_1

like 0

[ "customer: Hello. I am Paul Nelson.", "agent: Hello, how may I aid you?", "customer: Can you please help me in booking a flight ticket from NV-LAS to reach TX-IAH?", "agent: Sure, may I have your travel dates?", "customer: My journey dates are from Mar 17 to Mar 19.", "agent: Do you have any airlines preference?", "customer: I prefer to travel in normal cost airlines.", "agent: May I know your connection limit?", "customer: My connection limit is one.", "agent: In which class do you prefer to travel?", "customer: I am comfortable with any class but make sure that my departure time is evening.", "agent: Ok, please be on hold. Let me check with the flight availability.", "customer: Sure.", "agent: Sorry, there are no flights in this route as per your travelling details.", "customer: That's ok, not a problem. Thanks for your information.", "agent: Thank you for reaching us." ]

[ "customer: Hello.", "agent: Hello, how can I assist you today?", "customer: I am Rebecca wright, I plan to visit Denver, CO-DEN to visit my friend. Can you help me to find a fight from CA-SFO?", "agent: Sure, Can you share me your journey dates please?", "customer: I will travel on 09/10 and return on 09/12.", "agent: Do you need any halt in between your journey?", "customer: Yes, I need halt in between the journey.", "agent: We found Frontier airline with single connection under fare of 100. Shall I proceed for booking with airline number 1007?", "customer: Sure.", "agent: Your ticket has been confirmed.", "customer: Thank you for booking the flight ticket.", "agent: Thanks for connecting us." ]

[ "customer: Hello. Jacob Taylor here.", "agent: Hello, how may I render you today?", "customer: I am planning to book a flight ticket to HOU from IAD, can you please help me out?", "agent: Sure, I am here to help you.", "customer: Thanks.", "agent: May I know your planned travel dates?", "customer: Sure, my planned travelling dates are 01/28 and 01/30.", "agent: Do you need a lay by in between your journey?", "customer: Yes, I need 1 connected flight.", "agent: Ok, please wait for a while.", "customer: Ok, take your time.", "agent: We found a connecting flight for you, flight details are as Spirit airline, fare 100 and flight number 1002.", "customer: Ok, please confirm my reservation.", "agent: Your reservation has been confirmed.", "customer: Thank you for the help.", "agent: Thank you for opting us." ]

[ "customer: Hi.", "agent: Hello. How may I help you?", "customer: I am Helen Perez here, I want to reserve my ticket from IAH to LAX, can you please help me out?", "agent: Sure, I am gleeful to help you. Could you please provide your travelling dates to search for the flight?", "customer: Sure, my dates of journey are from Jul, 27 to Jul, 29.", "agent: May I know your connection limit?", "customer: Yes, I need a connecting flight.", "agent: Do you have any other specifications?", "customer: Yes, I need a depart time at morning.", "agent: Here I found a connecting flight-1024 in economy class. Shall I proceed?", "customer: Ok, please proceed.", "agent: Ok, booking is done on JetBlue airlines.", "customer: Thank you for your help in booking.", "agent: Thanks for reaching is." ]

[ "customer: Hi.", "agent: Hello, how may I help you?", "customer: Unfortunately I have an emergency meeting so I want to cancel my reservation, can you please help in cancelling my reservation?", "agent: Sure, I will help you.", "customer: Thank you.", "agent: May I know your good name please ?", "customer: I am Emma Young.", "agent: Please wait for a while.", "customer: Ok.", "agent: Sorry, there is no reservation found on your given name.", "customer: Ok, no problem. Thank you for your quick response.", "agent: Thanks for choosing us." ]

[ "customer: Hello.", "agent: Hello. How can I help you?", "customer: My name is Gary Walker. I am searching for the flight which is departing in the morning time from Denver, can you please help me to book the flight ticket?", "agent: Sure, I will help you to book a flight ticket. Can you please share me your travelling dates?", "customer: Thank you for accepting my request. My planned travelling dates are Nov/16 and Nov/18.", "agent: Ok, may I know your airport codes?", "customer: The origin and destination airport codes are DEN and IAH.", "agent: Please give me a moment. Here, I found a flight for you with single connection and ticket fare is 300 in economy class.", "customer: I am looking for a business class flight which is returning in the evening time. So, please recheck for that.", "agent: Sorry, no flights are available on your route.", "customer: It's ok, not a problem with that.", "agent: Thank you for choosing us.", "customer: Thank you for your time.", "agent: Welcome, have a nice day." ]

[ "customer: Hello.", "agent: Hello. How may I help you?", "customer: Can you please help me to change my reservation?", "agent: Sure, may I know your name?", "customer: My name is Kimberly Scott.", "agent: Can I know your new airport codes?", "customer: Sure, my source point is EWR and destination point is AUS.", "agent: Sure, could you please provide your travelling dates to search for the flight?", "customer: My travelling dates are on May 11 and May 13.", "agent: Do you have any requirements?", "customer: I need a direct flight.", "agent: Sorry to say, no flight is available for you.", "customer: Ok, not a problem.", "agent: Thank you for reaching us.", "customer: Thank you." ]

[ "customer: Hello.", "agent: Hello, how can I provide assistance to you?", "customer: Please book a ticket from HOU to DEN to attend an interview.", "agent: Sure, we are here to help you. May I know your travel dates?", "customer: My travelling dates are Oct 15 and Oct 17.", "agent: Do you need any way station in your journey?", "customer: I want single way station.", "agent: At what time, would you like to travel?", "customer: I am comfortable with any time.", "agent: Do you have any other requirements?", "customer: No.", "agent: May I know your good name please?", "customer: I am Edward Collins.", "agent: There is a connecting flight with fare of 100 and 1024 flight number. Shall I proceed?", "customer: Ok, please proceed.", "agent: Your seat has been reserved with Spirit airlines in economy class.", "customer: Thank you.", "agent: Thank you for choosing us." ]

[ "customer: Hello.", "agent: Hello, how may I help you?", "customer: I am Kevin Lee. I want to book a ticket from ORD to MSP to attend my friend's birthday party, can you help me in booking?", "agent: May I know on which dates you are willing to travel?", "customer: I am departing on Mar 22 and return on Mar 24.", "agent: Do you require any stopovers in your journey?", "customer: I need a flight with connection limit 1.", "agent: Do you prefer any specification in between journey?", "customer: No, I do not have any other specifications.", "agent: There is a connected flight in frontier airlines with the fare 300.", "customer: Please proceed for booking.", "agent: Your booking is done with the flight number 1012.", "customer: Thank you for your help.", "agent: Thank you." ]

[ "customer: Hello.", "agent: Hello. What can I do for you?", "customer: Actually, I want to change my reservation because my trip got postponed. Can you help to cancel my flight ticket?", "agent: Sure, I can help you with it. Before proceeding, may I know your name please?", "customer: Myself Raymond Allen.", "agent: Raymond, there is no reservation on your details.", "customer: Oh! ok, thank you for the information.", "agent: Welcome." ]

[ "customer: Hello.", "agent: Hello, how may I aid you today from end?", "customer: I am Frank Davis from Boston. Could you please help me in flight ticket booking process from BOS to ATL?", "agent: Sure Frank Davis, I am here to help you out. Please provide me your trip dates.", "customer: Thank you for your response, I want to take off on Apr 22 and please confirm my return ticket also on Apr 24.", "agent: Please allow me a moment.", "customer: Ok.", "agent: Here is a flight with 1 stop and price is 200 in economy class, can I proceed with it?", "customer: Please confirm this flight ticket for me.", "agent: Your ticket has been booked with 1010 flight in frontier airlines.", "customer: Thank you for your help.", "agent: Thank you for reaching us." ]

[ "customer: Hi.", "agent: Hello. How may I assist you?", "customer: Emma Wilson here.", "agent: Emma Wilson, nice to meet you.", "customer: I would like to book a ticket from OAK to JFK, could you please help me?", "agent: Sure, let me know travel dates too.", "customer: My journey dates are 12/11 and 12/13.", "agent: I got a flight for you with 0 connection. Shall I proceed?", "customer: Yes, proceed.", "agent: Ok, your ticket has been booked with flight number 1016 and your airline is Spirit.", "customer: Thank you for the help.", "agent: Thank you for choosing us." ]

[ "customer: Hello.", "agent: Hello, how may I oblige you today?", "customer: My name is Helen Young, I want to book a flight from TX-HOU to Denver, CO-DEN to meet my sister. Can you book a connecting flight for me?", "agent: When you are willing to travel?", "customer: I will fly on 11/30 and return on 12/02.", "agent: Please wait for a moment.", "customer: Sure.", "agent: We found 1002 Southwest airlines with single connection with price 100.", "customer: Please proceed with booking.", "agent: Your, booking has been confirmed.", "customer: Thank you for helping me with booking.", "agent: Thank you for reaching us." ]

[ "customer: Hello.", "agent: Hello, how may I assist you today?", "customer: I am Kenneth Taylor. I want to travel from ATL to DEN. Can you help me in booking a flight ticket?", "agent: When would you like to travel?", "customer: I want to fly in the flight on Feb 10 and Feb 12.", "agent: Is there any class preference for you?", "customer: No, but I want to depart in morning time.", "agent: We found a connecting flight with an airline Spirit of flight 1008 and cost is 600 in business class. Can I proceed with the booking?", "customer: Proceed to booking.", "agent: Your ticket has been booked with depart time 3:00 AM.", "customer: Thank you for your help.", "agent: Thank you." ]

[ "customer: Hello.", "agent: Hello. How can I help you?", "customer: I want to cancel my recent reservation. Can you help me out?", "agent: Sure, can you help me with your name?", "customer: Deborah Lee.", "agent: Sorry, there is no reservation found under your name.", "customer: That's ok. Anyways, thank you.", "agent: Thank you for reaching us." ]

[ "customer: Hi.", "agent: Hello, how may I aid you?", "customer: I am Eric Jackson. Can you help me in booking from DEN to CLT, as there is a business meeting?", "agent: I am here to help you about your flight ticket booking. Can you please provide your planned dates of journey?", "customer: My trip dates are 07/29 to 07/31.", "agent: I found a flight in Spirit airlines with a ticket fare of 100 and there is a 1 stop and go in your trip in 1016 flight, can I proceed with ticket booking?", "customer: You can reserve it.", "agent: I have booked your flight ticket successfully.", "customer: Thank you for helping.", "agent: Most welcome, thank you for choosing our service." ]

[ "customer: Hello.", "agent: Hello, how can I assist you?", "customer: I would like to cancel my recent reservation because my trip dates are got postponed, can you help me?", "agent: Sure, I can help you with that. May I know your good name please?", "customer: Anna Rodriguez here.", "agent: Ok, please wait for a while.", "customer: Sure.", "agent: Anna Rodriguez, there is no active reservation found under your name to do cancellation.", "customer: That's ok, thank you for checking.", "agent: Thank you for choosing us." ]

[ "customer: Hi.", "agent: Hello.", "customer: Karen Jones is my name.", "agent: How may I assist you?", "customer: I am going to celebrate the Bate-aux new York dinner cruise at New York.", "agent: Ok.", "customer: So, could you help me in booing a ticket under the price limit of 200?", "agent: Sure, we are happy to help you.", "customer: Ok.", "agent: Can you please share your journey locations?", "customer: Journey locations are Los Angeles, LAX and New York, EWR.", "agent: When you are planning to travel?", "customer: I am planning to travel on 12/05 to 12/07.", "agent: Please wait a while, I will search a flight for you.", "customer: Sure, I will wait.", "agent: Thanks for waiting, there is a connecting flight available with fare 100 in AA airline. May I proceed?", "customer: Fine, confirm it.", "agent: Your reservation was confirmed with flight number 1011.", "customer: Thank you for addressing me.", "agent: Thank you for opting us." ]

[ "customer: Hi.", "agent: Hello, how can I assist you?", "customer: Can you please book me a flight ticket from CLT to MSP?", "agent: Sure, I am willing to help you for this. Could you please share me your trip dates?", "customer: My trip dates are from Nov 23rd to Nov 25th.", "agent: Is there any connection limit?", "customer: I want a single connection.", "agent: Do you have any other specifications regarding your journey?", "customer: I prefer a normal-cost airline.", "agent: May I know your name please?", "customer: I am Jonathan White.", "agent: As per your intent, there is a flight with United Airlines and the ticket fare is 100. Would you like me to make the booking now?", "customer: Yes, please proceed.", "agent: Your ticket is reserved in economy class with the flight-1019. Your depart time is 9:00 hours and again your arrival time is 15:00 hours.", "customer: Thank you.", "agent: Thank you very much for approaching our agency." ]

[ "customer: Hello.", "agent: Hello.", "customer: Frank Hall here.", "agent: How may I guide you today?", "customer: I want to travel from LGA to EWR for attending a Seminar. Can you please help me for booking the flight ticket?", "agent: Sure, I will help you with that. Can you please share your preferable journey dates?", "customer: My travelling dates are from 08/07 to 08/09.", "agent: Please wait for a minute.", "customer: Ok, I will wait.", "agent: I am sorry to say that there is no flight found.", "customer: Anyway, thanks for the information.", "agent: Thank you for reaching us." ]

[ "customer: Hi.", "agent: Hello, how may I assist you today?", "customer: Owing to an emergency, my meeting with client got cancelled. So I want you to cancel my existing reservation.", "agent: Sure, we are here to help you with cancellation. To proceed further, May I know your name?", "customer: Sure, John Edwards here.", "agent: Please wait for a while.", "customer: Sure.", "agent: Thanks for your time, we found a reservation on your name and it is successfully cancelled.", "customer: Thank you.", "agent: Thank you for choosing us." ]

[ "customer: Hi. I am Christine Parker.", "agent: Hello, how may I guide you at this moment?", "customer: Would it be possible to cancel my recent reservation?", "agent: Yes, It is possible.", "customer: Thanks.", "agent: Please stay online, I will check the previous list and revert to you.", "customer: Sure.", "agent: There is a reservation found on your name, Are you shall I proceed for cancellation?", "customer: Yes.", "agent: Your ticket has been cancelled.", "customer: Thanks for your help.", "agent: My pleasure." ]

[ "customer: Hello.", "agent: Hello, how may I be at your service today?", "customer: Can you please help me to book a flight from AUS to CLT?", "agent: Sure, I will help you in booking the ticket. May I know your travelling dates please?", "customer: Sure, I want to travel on Feb 15 and need to return on Feb 17.", "agent: Do you have any other specifications?", "customer: I need a connecting flight.", "agent: Please help me with your name for booking.", "customer: Myself Donald Rodriguez.", "agent: According to your information, I have found a flight with single stop over in your journey with a minimum fare of 100 with flight number 1019. Shall I proceed with this flight?", "customer: Ok, please proceed.", "agent: Your booking is done.", "customer: Thank you.", "agent: Most welcome." ]

[ "customer: Hello,.", "agent: Hello, may I know your name?", "customer: I want to change my existing reservation which is with the name Brenda Smith as my Business meeting got postponed.", "agent: Please wait for a moment, while I check.", "customer: OK, sure.", "agent: Thanks for waiting, sorry to inform there is no reservation found on your name.", "customer: OK, that's fine. Thank you.", "agent: Thank you to connecting with us, have a nice day." ]

[ "customer: Hello, myself Helen Gonzalez.", "agent: Hello. How may I help you out?", "customer: I am planning to book a flight ticket to LAS from LGA, can you please help me out?", "agent: Sure, I will help you in booking the ticket. May I know your travelling dates please?", "customer: Sure, my planned travelling dates are Feb 10 and Feb 12.", "agent: There is a flight with connection 1 and price 400, can I proceed?", "customer: Ok, please confirm my reservation.", "agent: Ok, your ticket has been booked with flight number 1026.", "customer: Thank you for the help.", "agent: Thank you for reaching us." ]

[ "customer: Hello.", "agent: Hello. How can I help you today?", "customer: I am Carol Williams. I want to book a fight ticket from PHX to ORD. Can you find a flight ticket for me?", "agent: Sure, may I know your travel dates to search available flight for you?", "customer: Sure, I am planning to travel on these days that is on 02/02 and back on 02/04.", "agent: Wait for a minute, to check.", "customer: Ok, make sure that the connection limit 1.", "agent: Sorry, I could not find any flight with your connection.", "customer: Ok, no problem. Thank you for your information.", "agent: My pleasure." ]

[ "customer: Hello, I am Donald Mitchell.", "agent: Hello, how may I render you?", "customer: I would like to fly to Las Vegas, NV - LAS to meet my old friend to start a new business. Can you render me for booking on 08/08?", "agent: Sure, I am gleeful to help you. Could you please mention your return date?", "customer: Sure, I have a plan to return on 08/10.", "agent: Let me know your preferred boarding point please?", "customer: My boarding airport is Orlando, FL - MCO.", "agent: Do you have any specifications?", "customer: I need a direct flight.", "agent: Thank you for providing details. Sorry to notify you that there is no direct flights available on provided details.", "customer: Ok, thanks for your information.", "agent: Thank you for connecting with us." ]

[ "customer: Hello.", "agent: Hello.", "customer: I am Rachel Davis.", "agent: How can I guide you?", "customer: I want to change my reservation, due to heavy rainfall in New York. Can you please help me in change in existing reservation.", "agent: Sure, give me a minute.", "customer: Ok.", "agent: Sorry, there is no reservation found.", "customer: That's ok, thank you for reaching us.", "agent: Thank you for opting us." ]

[ "customer: Hi.", "agent: Hello.", "customer: I am Charles Martin.", "agent: How can I assist you today?", "customer: I need to cancel my reservation, can you help me out?", "agent: Sure, will you please give me a moment?", "customer: Sure.", "agent: Thanks for waiting, there is no reservation found under your name.", "customer: That's ok, thank you for your information.", "agent: Welcome, have a great day." ]

[ "customer: Hello.", "agent: Hello, how may I help you?", "customer: Myself Mark Brown here. I need to fly Las Vegas for my college admission, could you please help me in booking my flight ticket from ATL to LAS?", "agent: Sure, can you please let me know your journey dates that you wish to travel?", "customer: My travel dates are 11/11 and 11/13.", "agent: Do you need a flag stop in between your journey?", "customer: I need a connecting flight.", "agent: May I know how much do you want to spend on flight ticket?", "customer: I can spend upto 500.", "agent: Please wait for a while.", "customer: OK.", "agent: We found a flight in Southwest airlines, flight number is 1005 with one connection price is 100. Shall I proceed?", "customer: Ok, you can proceed.", "agent: Ok, your ticket has been confirmed in economy class.", "customer: Thank you for booking.", "agent: Thank you for opting us." ]

[ "customer: Hi.", "agent: Hello. How could I support you today?", "customer: Could you please book a flight ticket from EWR to SEA as I want to attend a pioneer festival?", "agent: Sure, I am happy to help you in booking.", "customer: Thank you.", "agent: Will you please let me know your planned trip dates?", "customer: My trip dates are Oct 19 and Oct 21.", "agent: Is there any other requirements?", "customer: I need a single connecting flight.", "agent: May I know your name please for documentation purpose?", "customer: My name is Paul Carter.", "agent: There is a flight found with an Spirit airline of flight 1018 in an economy class with single connection. Shall I proceed with the booking?", "customer: Yes, proceed.", "agent: Your ticket has been confirmed.", "customer: Thank you for the help.", "agent: Thank you for choosing us." ]

[ "customer: Hello.", "agent: Hello, how can I help you?", "customer: Can you please help me to book a flight from MCO to MSP?", "agent: Sure, let me know your journey dates.", "customer: My planned travel dates are Jan 14th and 16th.", "agent: Is there any preference in connection limit?", "customer: I prefer maximum one connection between my journey.", "agent: May I know your name to proceed further?", "customer: My name is Justin Allen.", "agent: Please wait a moment.", "customer: Sure.", "agent: Justin Allen, there is a direct flight available for you with price 500. Are you ok with that?", "customer: Please proceed with the booking.", "agent: Your booking has been done in business class in American airlines with flight number 1002.", "customer: Thank you.", "agent: Thank you for choosing us." ]

[ "customer: Hello, I am Benjamin Smith.", "agent: Hello Smith, how can I help you for today?", "customer: I want to book a ticket from ATL to EWR.", "agent: OK, could you mention your travel dates?", "customer: My travelling dates will be from 08/25 and 08/27.", "agent: OK, there is a flight 1005 in airline Spirit having connection 1 and price is 100. Shall I proceed with your booking?", "customer: Sure, proceed my booking.", "agent: OK, your booking is done. Have a great journey!.", "customer: Thank you." ]

[ "customer: Hello.", "agent: Hello.", "customer: My name is Virginia Smith.", "agent: How may I guide you?", "customer: I want to book a flight from BOS to CLT.", "agent: Ok, can I know your preferable dates?", "customer: The dates are from 03/30 to 04/01.", "agent: I found a flight 1011 of UA airlines matches with your preferences, can I proceed?", "customer: Please proceed with the booking.", "agent: Your ticket is booked.", "customer: Thank you for your help.", "agent: Thank you, have a good day." ]

[ "customer: Hi.", "agent: Hello. How may I assist you?", "customer: Can you please search a flight ticket from AUS to LGA?", "agent: Sure, may I know your travel dates please?", "customer: Ok, my travelling dates are 10/25 and 10/27.", "agent: Thanks for your patience. I have found Delta airlines which flies with one connection. May I know your name please?", "customer: Ok, myself Kimberly Carter. Please confirm my flight ticket.", "agent: Thank you Kimberly. Sure your flight ticket has been confirmed now.", "customer: Ok, fine thank you for your help.", "agent: Thank you." ]

[ "customer: Hello.", "agent: Hello. How may I assist you?", "customer: I am looking for a flight from OAK to JFK, can you help me in booking?", "agent: Sure, can you please share your planned trip dates?", "customer: Sure, my planned travel dates are Jan 09 and Jan 11.", "agent: May I know your name please to proceed further?", "customer: Myself Melissa Martinez.", "agent: Do you need a connecting flight or a direct flight?", "customer: I prefer for a connecting flight.", "agent: Do you have any other specifications?", "customer: No.", "agent: Melissa Martinez, no flights has been found on your planned journey dates.", "customer: That's ok, no problem. Thank you for the information.", "agent: Thank you for choosing us." ]

[ "customer: Hello. I am Betty Jones.", "agent: Hello, how may I assist you?", "customer: I want to cancel my recent reservation, can you please help me with this?", "agent: Sure, please wait for a moment.", "customer: Sure, take your time.", "agent: Sorry, there is no reservation found on your name in our database to cancel.", "customer: Ok, no problem. Thank you for your information.", "agent: You are welcome." ]

[ "customer: Hi.", "agent: Hello.", "customer: I am Samuel Green.", "agent: How may I guide you today?", "customer: I want to book a ticket from LGA to MSP, for attending a birthday party of my friend.", "agent: Sure, I will help you with that.", "customer: Thank you.", "agent: Can you please share your journey dates?", "customer: Sure, my travelling dates are 11/16 and 11/18.", "agent: Wait for a minute.", "customer: Sure.", "agent: I am sorry to say that there is no flight found.", "customer: It's ok, thanks for your information.", "agent: Thank you for contacting us." ]

[ "customer: Hello.", "agent: Hello, how can I be a help for you?", "customer: I'm Debra Mitchell. I am planning to attend live music concert at Detroit, DTW.Can you please help me with booking a flight ticket from DTW?", "agent: Sure, I will help you.", "customer: Thank you.", "agent: Can you please share your preferable dates to travel?", "customer: Sure, I would like to take off on 07/31 and return back on 08/02.", "agent: As per your request, there is a flight available in this route from Frontier airlines with 1 connecting flight. Do you like to travel in this airlines?", "customer: Yes, please proceed with the booking if the price limit does not exceed 1000.", "agent: Your ticket is booked successfully with flight 1020.", "customer: I appreciate your help, thank you.", "agent: You are most welcome. Have a safe flight." ]

[ "customer: Hello.", "agent: Hello. How can I assist you?", "customer: I am Gregory Thomas, I need to travel to Houston, IAH. So please help me to book a flight ticket from DCA.", "agent: May I know your travelling dates?", "customer: My planned dates are 07/16 and 07/18.", "agent: There is a flight available with price 100 and flight number is 1018, would you like to proceed with the booking?", "customer: Can you tell me the connection limit please?", "agent: Connection limit is 1.", "customer: Ok, please book my ticket for this flight.", "agent: Your booking is confirmed.", "customer: Thank you so much for your help.", "agent: You are welcome." ]

[ "customer: Hello.", "agent: Hello. How can I help you today?", "customer: I am Gary Hill.", "agent: Ok.", "customer: I need to reach Pick Place Market in Seattle on a meeting with manager. Can you please book a flight ticket from DFW to SEA?", "agent: Sure, may I know the travelling dates of your journey?", "customer: Sure, my travel dates are 08/07 and 08/09. Please check with connection 1.", "agent: Please wait for a while.", "customer: Sure, take your time.", "agent: Based on your requirement there is one flight matching with your request has the flight price 100 in Spirit airline.", "customer: That's great.", "agent: Can I proceed with this booking?", "customer: Please confirm it.", "agent: Your ticket has been confirmed with the flight 1014.Have a safe journey.", "customer: Thank you for your help.", "agent: You are welcome." ]

[ "customer: Hi.", "agent: Hello. May I know your name?", "customer: I want a connecting flight, can you book a ticket under name Timothy Gonzalez?", "agent: Sure, I will help you. May I know your airport details?", "customer: I want exhibit my arts at Museum of Fine Arts, Houston. My airport codes are from SEA to IAH.", "agent: Please share me your journey dates?", "customer: My journey dates are from 04/11 to 04/13.", "agent: Please wait for a moment.", "customer: Make sure that price limit should not exceed 5000. Take your time.", "agent: Thanks for waiting, I found a flight with price of 100. Flight number is 1010 and airline is Southwest. Shall I book the ticket on flight 1010?", "customer: Sure, proceed booking.", "agent: Ok. Your flight ticket has been booked.", "customer: Thank you for quick response.", "agent: Thank you, have a nice journey." ]

[ "customer: Hello.", "agent: Hello, how may I help you?", "customer: My planned trip has been postponed due to shortage of holidays. Can you please cancel my recent reservation?", "agent: Sure, may I know your name please so that I will check the status and get back to you?", "customer: Michelle Thompson is my name.", "agent: Ok, please wait a minute.", "customer: Sure.", "agent: Thank you for waiting, sorry to say no reservation found with your name.", "customer: That's not an issue. Thanks for your response.", "agent: Thank you for reaching us, have a nice day." ]

[ "customer: Hi.", "agent: Hello, how may I help you?", "customer: Please help me in booking flight ticket from SEA to EWR to attend an event.", "agent: Sure, may I know your trip dates please?", "customer: My trip dates are Nov 08 to Nov 10.", "agent: Do you have any other requirements?", "customer: I prefer to travel in connecting flight.", "agent: Can I know your name please?", "customer: Stephen Hall here.", "agent: Ok, please wait for a while.", "customer: Sure.", "agent: Thank you for waiting and we have found a flight in economy class with 1 connection in American airlines and the fare of your flight will be 100. Do you like me to proceed your booking with this flight?", "customer: You can proceed.", "agent: Ok, your ticket is booked with the flight number 1005.", "customer: Thank you for booking.", "agent: Most welcome." ]

[ "customer: Hello, Sharon Thompson here.", "agent: Hello, how may I help you?", "customer: I am planning to shoot a documentary to the famous places in Oakland, CA - OAK. Can you aid me for booking with a direct flight?", "agent: Sure, can I have your trip dates?", "customer: My trip dates are on 09/22 to 09/24.", "agent: Help me with the source code?", "customer: My source is Washington, DC - DCA.", "agent: Sorry, we do not found any flights running in your given dates.", "customer: That's Ok, thanks for your information.", "agent: Thank you for your approach." ]

[ "customer: Hello.", "agent: Hello, how may I aid you now?", "customer: Can you please help me in booking a flight ticket to JFK from OAK?", "agent: Ok, may I know your planned dates for this journey?", "customer: Sure, my planned dates of journey are Feb 01 and Feb 03.", "agent: Ok, may I know your connection limit?", "customer: Yes, I need single connecting flight.", "agent: Do you have any other requirements?", "customer: No.", "agent: Meanwhile, may I know your name?", "customer: Sure, my name is Patricia Walker.", "agent: Flight-1029 is available for you with 1 connection by American Airlines with economy class with depart time at 15:00 hours and return time at 14:00 hours. Can I book it for you?", "customer: Yes, you can you book the flight for my journey.", "agent: Patricia Walker, your ticket is successfully booked.", "customer: Thank you for your kind service.", "agent: Thank you for connecting with our services." ]

[ "customer: Hello.", "agent: Hello.", "customer: I am Scott Wilson.", "agent: How can I assist you?", "customer: I am planning to visit Olympic National Park at Washington, could you please help me with booking a flight ticket from ATL to IAD?", "agent: Sure, I will help you. May I know your planned journey dates?", "customer: I would like to depart on Jan 31st and return on Feb 2nd.", "agent: Can I have your connection limit?", "customer: I need a connecting flight.", "agent: Let me know your class preference.", "customer: I am comfortable with any class. Make sure that my depart time and return time must be afternoon.", "agent: Thank you for sharing the details. I am sorry to inform you that, there were no flights available that matches your requirements.", "customer: Ok, not an issue. Anyways, thank you for the information.", "agent: Thank you for availing us." ]

[ "customer: Hello.", "agent: Hello, how may I serve you?", "customer: Could you book my ticket in a connecting flight?", "agent: Sure, help me with the trip dates?", "customer: My trip dates are July 19 and July 21.", "agent: May I know your airport codes that you wish to board and land?", "customer: I want to travel from ATL to ORD.", "agent: Do you have any class preferences?", "customer: I prefer economy class.", "agent: May I know your name please?", "customer: Sandra Green here.", "agent: We found a flight in an airline Delta with 1004 number having a single connection price of 200 in an economy class. Shall I reserve it?", "customer: Please book my ticket.", "agent: Your flight ticket has been booked.", "customer: Thank you.", "agent: Thank you for reaching us." ]

[ "customer: Hello.", "agent: Hello. How can I assist you?", "customer: I need to travel HOU and DFW, can you please reserve flight ticket?", "agent: Sure, can I know the travel dates please?", "customer: My travelling dates are Apr,29 and May,01.", "agent: May I know your name please?", "customer: Myself Emma Young.", "agent: Do you have any requirements?", "customer: My return time should be in the evening.", "agent: Ok, wait a moment please.", "customer: Make sure I need a connecting flight.", "agent: Sorry, there are no flights available as per your request.", "customer: Oh! Sad to hear that. Anyway, I will find another alternative to complete my journey.", "agent: Thank you for approaching us.", "customer: Thank you for the information." ]

[ "customer: Hello, I am Anthony White.", "agent: Hello, what can I do for you?", "customer: I would like to book a flight ticket to Atlanta, GA-ATL to meet my grand parents on 05/10. Can you help me with this?", "agent: Sure, may I know your source airport code?", "customer: My boarding point is Las Vegas, NV-LAS.", "agent: When did you plan to return?", "customer: I intend to return on 05/12. The connection limit should be one.", "agent: Sure. Please wait a moment.", "customer: Ok.", "agent: There is a Frontier airline with flight number 1029 and price is 100 available with your requirements.", "customer: Ok, you can book the ticket.", "agent: Your reservation is done.", "customer: Thanks for your assistance.", "agent: Thank you for opting us." ]

[ "customer: Hello.", "agent: Hello. How can I assist you at this moment?", "customer: I need to travel San Francisco, can you please reserve flight ticket from PHX and SFO?", "agent: Sure, I am happy to help you with that. Can I have your travel dates please?", "customer: My travelling dates are Mar,16 and Mar,18.", "agent: Ok, please let me know the timings of your journey.", "customer: My depart time should be in the evening.", "agent: Do you want any connections in between your journey?", "customer: I need single connection for my travel.", "agent: Can I have your good name please?", "customer: Myself Larry Phillips.", "agent: Ok, please wait a moment.", "customer: Sure.", "agent: Sorry Larry Phillips, no flight is available to you on your dates.", "customer: Oh! Sad to hear that. Anyway, I will find another alternative to complete my journey.", "agent: Thank you for choosing us, have a good day.", "customer: Thank you for your information." ]

[ "customer: Hello, myself Nicole Campbell.", "agent: Hello Nicole, how may I help you today?", "customer: I am planning to book a flight ticket to IAH from IAH, can you please help me out?", "agent: Sure, may I know your dates of journey please?", "customer: Sure, my planned travelling dates are 01/28 and 01/30.", "agent: Please wait for a moment.", "customer: Ok, take your time.", "agent: There is a flight with the connecting flight of fare 100 and the airline is AA, are you ok with this booking?", "customer: Ok, please confirm my reservation.", "agent: Ok, the flight with the number 1021 has been reserved.", "customer: Thank you for the help.", "agent: You are welcome, have a safe flight." ]

[ "customer: Hello, I am Timothy Martin.", "agent: Hello, how can I support you?", "customer: I want to alter my existing reservation, my sports event has been postponed. Can you please help me?", "agent: Sure, I will amend you.", "customer: Thank you.", "agent: Please wait for a couple of minutes.", "customer: Sure.", "agent: Thanks for your time. we are sorry to inform you that, there is no reservation found with your name.", "customer: Ok, not an issue. Thank you.", "agent: Thank you for using our service." ]

[ "customer: Hello, I am Brian Hernandez.", "agent: Hello, how may I aid you?", "customer: I just want to cancel my recent reservation, due to sudden demise of my great grandfather. Can you aid me with that?", "agent: Sure, please be on hold let me check the reservation status.", "customer: Sure.", "agent: Sorry, I found no reservation in your given name.", "customer: Ok, not an issue.", "agent: Thank you for opting us regarding your cancellation of flight ticket.", "customer: Thanks for your help." ]

[ "customer: Hi.", "agent: Hello, how may I help you?", "customer: Can you please book a flight ticket on dates June 14 and June 16?", "agent: Sure, what are your airport codes please let me know?", "customer: My airport codes are DEN and SFO.", "agent: Do you have any preferences?", "customer: I need a ticket in business class.", "agent: May I know your name please?", "customer: My name is Dennis Brown.", "agent: I have found a connecting flight with the fare of 900 provided by Frontier Airlines in business class. Are you ok with this flight?", "customer: Yes, please book a ticket.", "agent: Your flight ticket has been booked.", "customer: Thank you.", "agent: Flight number, 1010. Thank you for reaching us.", "customer: Ok." ]

[ "customer: Hello.", "agent: Hello. How can I help you?", "customer: Due to some financial issues, I would like to cancel my recent reservation. Please help me out.", "agent: Sure, I am here to help you.", "customer: Thank you.", "agent: May I know your name please?", "customer: My name is Virginia Young.", "agent: Ok, please wait a minute.", "customer: Sure, take your time.", "agent: Thank you for waiting, sorry no reservation found on your name.", "customer: Ok, no issues. Thank you for your information.", "agent: Thank you for reaching us, have a good day." ]

[ "customer: Hi.", "agent: Hello. How can I assist you?", "customer: I am Emma Young. I am planning to book a ticket from CLT to DFW. Can you please help me out?", "agent: Ok, may I know your travelling dates?", "customer: I would like to travel on Mar 10 and return back on Mar 12.", "agent: Here is a connecting flight with flight number 1029 and fare is 100, providing ticket in economy class. Shall I proceed with booking?", "customer: That's fine, please proceed the booking.", "agent: Your booking is done in Spirit airlines.", "customer: Thank you for your service.", "agent: Thank you for choosing us." ]

[ "customer: Hello, myself Timothy Turner.", "agent: Hello, how can I help you?", "customer: Could you mind help me in booking a flight ticket from AUS to AUS?", "agent: Sure, can you please tell your travelling dates?", "customer: Definitely, I would like to fly on 08/10 and 08/12.", "agent: JetBlue airlines is available with 1 connection and ticket price is just 100. Shall I proceed with it?", "customer: That's perfect, please reserve me a seat.", "agent: Your reservation is confirmed with flight 1001.", "customer: Thank you for your quick service.", "agent: Thank you and have a nice day." ]

[ "customer: Hello.", "agent: Hello, how can I help you today?", "customer: I am Steven Campbell, I am looking for a flight under fare of 500 to meet my mother at Orlando.", "agent: Sure, kindly mention your travel dates?", "customer: I will fly on 08/04 and return on 08/06.", "agent: Can you please provide me your airport codes?", "customer: I will fly from WA-SEA to FL-MCO.", "agent: Ok, please wait a moment.", "customer: Sure.", "agent: There is a flight with your requirement, airline is JetBlue with price 100 and a single connection.", "customer: Please proceed with booking.", "agent: Shall I proceed with booking?", "customer: Sure.", "agent: Your booking is done and flight number is 1001.", "customer: Thank you for helping me.", "agent: Thanks for reaching us, have a good day." ]

[ "customer: Hello.", "agent: Hello.", "customer: I am Mary Adams.", "agent: How can I aid you for the day?", "customer: I have to attend a Music Concert at Detroit, could you please help me with booking a flight ticket from IAD to DTW?", "agent: Sure, I will help you with that flight ticket booking. May I know your planned trip dates?", "customer: I would like to take off on 03/08 and return on 03/10.", "agent: There is a flight in Hawaiian airline with connection 1 and the fare is 100. Shall I proceed?", "customer: Please confirm the booking.", "agent: Mary Adams, your booking is confirmed with 1024 flight.", "customer: I really appreciate your help, thank you for your service.", "agent: Thank you for approaching us, have a safe journey." ]

[ "customer: Hello, myself Andrew Miller.", "agent: Hello, how may I assist you?", "customer: I am planning to book a flight ticket to PHL from HOU, could you please search any inexpensive flight?", "agent: Sure, may I know your planned travel dates please?", "customer: Sure, I would like to fly on 07/31 and 08/02.", "agent: There is a flight available on your requested dates from AA airlines with 1 connecting flight.Shall I confirm your booking?", "customer: Fine, please reserve me a seat.", "agent: Your ticket is booked with flight 1005.", "customer: Thank you so much for your quick service.", "agent: You are welcome." ]

[ "customer: Hello.", "agent: Hello, how may I serve you today?", "customer: I am planning to attend music concert at PHX, can you please help me with booking a flight ticket from IAD?", "agent: Sure, can you please mention with your dates of journey?", "customer: I would like to take off on Jan 12 and return on Jan 14.", "agent: May I know your good name please?", "customer: My name is Rebecca Thompson.", "agent: Are you looking for any other help from my side please?", "customer: I am looking for a connecting flight.", "agent: Please wait for a mean while.", "customer: Sure, take your time.", "agent: I found a connecting flight of fare 200 with the Frontier airline, are you fine with this booking?", "customer: Yes, please proceed with the booking.", "agent: Ok, I have reserved your ticket with the flight number 1001.", "customer: I appreciate your help, thank you.", "agent: You are welcome, have a safe journey." ]

[ "customer: Hello.", "agent: Hello, how can I help you today?", "customer: On the name of Amanda Carter book a ticket to Los Angels, LAX to go for a vacation holidays.", "agent: Sure, may I know your boarding point?", "customer: Boarding point is at Houston, HOU.", "agent: Could you please share your journey dates?", "customer: I intend to travel on the dates of 11/27 and 11/29.", "agent: Do you need halt in between your journey?", "customer: Yes, I need.", "agent: Ok, please wait for a moment.", "customer: Sure.", "agent: Sorry, there are no flights found with your given dates.", "customer: No problem. Thank you for your service.", "agent: Thank you for opting us." ]

[ "customer: Hello.", "agent: Hello. How may I assist you today?", "customer: Can you help me in booking a flight ticket form LAS to BOS?", "agent: Sure, I am gleeful to help you with that. May I know your planned journey dates?", "customer: I want to travel on 09/04, and return on 09/06.", "agent: Do you have any other specification?", "customer: I need a break in my journey.", "agent: May I know your name please?", "customer: I am Joshua Scott.", "agent: Sorry to say that, there are no flights found on this route as per your details.", "customer: Ok, no issues.", "agent: Thank you for reaching us, have a great day.", "customer: Thanks for the information." ]

[ "customer: Hi. I am Angela Nelson.", "agent: Hello, what kind of assistance are you looking for?", "customer: Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it.Can you help me?", "agent: Sure, please wait.", "customer: Thank you.", "agent: Sorry, we couldn't find any reservation on your name to change.", "customer: No issue. Thank you for the information.", "agent: Thank you for reaching us." ]

[ "customer: Hi.", "agent: Hello, what can I do for you today?", "customer: I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in changing my reservation?", "agent: Sure, let me know your name to check for your reservation status?", "customer: Cynthia Harris here.", "agent: Please stand by.", "customer: Ok.", "agent: Sorry, no reservation found on your name in our portal to change it.", "customer: No issue, Thank you for the information.", "agent: Thank you for contacting us." ]

[ "customer: Hi, Andrew King here.", "agent: Hello. How can I aid you today?", "customer: I want to travel with my friends, can you please help me to book a ticket from DCA to DFW?", "agent: Sure, I will help you Andrew King. Will you please inform your travel dates for booking flight ticket?", "customer: Sure, my dates of planning is from 04/14 to 04/16.", "agent: Ok, please wait a moment, I will check flight availability.", "customer: Sure, please make sure that connection is 1.", "agent: Sure. There is a flight ticket available as per your requested details, airline is Spirit and flight number is 1018.", "customer: Please proceed with this booking.", "agent: Ok. Your flight ticket is booked successfully.", "customer: Thank you for your help in booking a ticket.", "agent: Thank you for reaching us, have a good day Andrew King." ]

[ "customer: Hello. Scott Davis here.", "agent: Hello, how may I aid you?", "customer: I want to go Denver for my business purpose. Please check for the flight from MCO to DEN.", "agent: Sure, please provide the travel dates?", "customer: My travel dates are from 05/19 to 05/21.", "agent: I found a flight with price 100 and one connection.", "customer: That's great. Please go ahead.", "agent: Ok. Your flight ticket has been confirmed now.", "customer: Thank you.", "agent: Thank you." ]

[ "customer: Hello.", "agent: Hello. How can I aid you today?", "customer: I have to meet my project manager at New York, can you please help me to book my flight ticket from DCA to LGA?", "agent: Sure, I am here to help you. May I know your travel dates please?", "customer: Sure, I will depart on July 20 and return on July 22.", "agent: Ok, hold on for a moment. Let me check the best flight for you.", "customer: Sure.", "agent: I found a flight for you with Hawaiian airline and it costs you 100. Shall I proceed?", "customer: Yes, you can proceed for booking the ticket.", "agent: On whose name you would like to book this ticket?", "customer: Book the ticket in the name of Kevin Davis.", "agent: Your ticket has been booked with 1006 flight number Kevin.", "customer: Thank you very much for your help.", "agent: Welcome, thank you for choosing us. Have a safe flight." ]

[ "customer: Hello.", "agent: Hello.", "customer: Jessica Hernandez here.", "agent: How can I aid you?", "customer: Do you have any flight from LAS to attend a business meeting in SFO?", "agent: Sure, may I know your journey dates please?", "customer: My journey dates are 05/25 and 05/27.", "agent: Wait a moment please.", "customer: Sure, take your own time.", "agent: Spirit airlines is available in your route with the ticket fare of 100, shall I proceed with the booking?", "customer: You can proceed.", "agent: Your ticket is booked with the flight-1002.", "customer: Thanks for your help and valuable information.", "agent: Thank you for reaching us." ]

[ "customer: Hello.", "agent: Hello, how may I support you today?", "customer: I am planning to attend a Seminar at Denver,can you help me with booking?", "agent: Sure, I will help you with booking. Please share me source and destination airport codes?", "customer: My airport codes are IAD to DEN.", "agent: Please mention when you planned to travel?", "customer: My travel dates are June 24 and June 26.", "agent: Do you want a connecting flight for your journey?", "customer: Yes, I need a connecting flight.", "agent: Is there any other preferences related to booking?", "customer: No.", "agent: May I know your good name?", "customer: I am Helen Green.", "agent: Thank you for the details, sorry there is no flight available on your given journey data.", "customer: Ok, no problem. Thank you for your response.", "agent: Thank you visiting us, we hope see you again." ]

[ "customer: Hello.", "agent: Hello, how can I amend you?", "customer: I am Andrew Lee, would like to change an existing reservation because of my movie shoot was postponed. Will you check with reservation to change?", "agent: Sure. Please wait for a while.", "customer: Sure.", "agent: Thanks for waiting, there is no reservation found on your name.", "customer: Ok, Thanks for the quick response.", "agent: Thank you." ]

[ "customer: Hello.", "agent: Hello. How may I guide you today?", "customer: Due to some entrepreneurship meeting, I am going to change my existing reservation. Can you please help me in changing the reservation?", "agent: Sure. I am gleeful to help you with that. Can you please share your name?", "customer: I am Jessica Hill.", "agent: Thank you for waiting. Jessica Hill, there is no active reservation found under your name to do changes in that.", "customer: No problem, thank you for the information.", "agent: Thank you for reaching us, have a great day,." ]

[ "customer: Hello, Katherine Hall here.", "agent: Hello Hall, how can I assist you?", "customer: I would like to celebrate this Christmas with my family at New York. Can you help me in booking a ticket from MCO to LGA?", "agent: Sure, can you please tell me your travel dates?", "customer: My planned journey dates are 12/25 and 12/27.", "agent: Ok, please wait for a while.", "customer: Ok, take your time.", "agent: There is a flight available with Delta airlines and the ticket price is 100 only. Shall I book the ticket for you?", "customer: Please proceed for booking the ticket.", "agent: Hall, your ticket is booked and your flight number is 1003.", "customer: Thank you for your service.", "agent: You are most welcome." ]

[ "customer: Hello.", "agent: Hello. How can I help you today?", "customer: I would like to spend my weekend time at Las Vegas, please help me in booking a ticket from LGA to LAS.", "agent: Sure, I will help you in booking. Can you please share your planning dates of journey?", "customer: My planned journey dates are 04/14 and 04/16.", "agent: Please wait a moment.", "customer: Sure, take your time.", "agent: Flight 1012 i JetBlue airlines is available for you with 1 connection and price is 200. Can I proceed?", "customer: Ok, please proceed for booking.", "agent: To proceed further, can you please tell me your name?", "customer: Sure, my name is Debra Wright.", "agent: Your booking is confirmed.", "customer: Thank you for your assistance.", "agent: Welcome, have a safe flight. Thank you for choosing us." ]

[ "customer: Hello.", "agent: Hello, how can I help you?", "customer: I would like to visit the Tiny Gardens at Denver. Can you please help me in booking a ticket?", "agent: Sure, may I know your name please?", "customer: My name is Anthony Collins.", "agent: Anthony, can you please help me with your journey details?", "customer: Well, I am planning to travel on dates 11/12 and 11/14 from AUS to DEN.", "agent: Just hold on for few seconds, I will get you back with the flight details.", "customer: Sure.", "agent: Sorry Anthony, there is no flight available on those dates.", "customer: That's fine, not a big deal. Thank you for the information.", "agent: Thank you for approaching us." ]

[ "customer: Hello.", "agent: Hello.", "customer: My name is Shirley Phillips.", "agent: How can I help you today?", "customer: Owing an emergency, I want to cancel my reservation. Can you help me for that?", "agent: Sure, I am here to help you with that.", "customer: Thank you.", "agent: Sorry, no reservation found on your name to cancel your reservation.", "customer: That's ok, thank you for checking.", "agent: Thank you for reaching us, have a nice day." ]

[ "customer: Hi.", "agent: Hello. In which way I can help you at this moment?", "customer: I need to buy a plane ticket from PHL to OAK. Please help me in that.", "agent: Sure, I will help you with that. Could you please mention your preferable travel dates?", "customer: My trip dates are from Aug, 20 to Aug, 22.", "agent: May I know your name for further process?", "customer: Anna Robinson.", "agent: Do you prefer either an economy or business class?", "customer: I am comfortable with any class.", "agent: Do you need any specific depart and arrival time for this trip?", "customer: No.", "agent: Do you have any another specifications?", "customer: I need a single connecting flight.", "agent: Ok, please hold on a moment.", "customer: Ok.", "agent: Spirit airline flight available with connection limit 1 and fare is 100, shall I confirm this economy class flight?", "customer: Please proceed.", "agent: Your flight ticket is booked successfully, flight number is 1016.", "customer: Thank you for booking.", "agent: You are welcome Anna Robinson." ]

[ "customer: Hi.", "agent: Hello.", "customer: I'm Edward Thompson.", "agent: How may I help you today?", "customer: I'm planning to go DCA, can you help me in ticket booking from LGA?", "agent: I am happy help you with that.", "customer: My departure and return dates are 03/11 and 03/13.", "agent: Please give me a minute, I will get back with your details.", "customer: Sure.", "agent: I found a ticket for you with price 100, flight number is 1011 and connection is 1. Is it ok for you?", "customer: Yes, please go for booking.", "agent: I confirmed your ticket successfully with Spirit airline.", "customer: Thank you so much for booking.", "agent: Thank you for reaching us, have a great day?" ]

[ "customer: Hello.", "agent: Hello. How may I assist you at this moment?", "customer: Can you please help me in booking a flight ticket from EWR to DFW?", "agent: Sure, I am happy to help you with that. May I know your travelling dates, please?", "customer: Sure, my travel dates are from Aug 26 to Aug 28.", "agent: Do you have any connection limit for your flight?", "customer: I would prefer connecting flight.", "agent: May I know your other requirements for your journey?", "customer: No more specifications.", "agent: Let me know your name to proceed further for documentation purpose.", "customer: Myself Donna Jackson.", "agent: Delta airlines is providing you the connecting flight in economy class, shall I reserve it?", "customer: Ok, please reserve it.", "agent: Your ticket has been reserved with flight 1003.", "customer: Thank you for booking.", "agent: Thank you for choosing us." ]

[ "customer: Hi.", "agent: Hello, how may I aid you today from my end?", "customer: I want to cancel my reservation as my mother is unwell, can you please do that for me?", "agent: Sure, I am here to help you out. Please allow me a moment to check whether any reservation found on your name or not to cancel it?", "customer: Sure.", "agent: May I know your name?", "customer: My name is Raymond Evans.", "agent: Sorry, there is no active reservation on your name.", "customer: No problem, thank you for checking.", "agent: Thank you for reaching us." ]

[ "customer: Hello.", "agent: Hello, how may I help you?", "customer: I am Cynthia Thomas, want to travel from EWR to PHL. Will you please help me in booking my ticket?", "agent: Sure, I'll help you. Please provide your dates.", "customer: My dates will be from 07/15 to 07/17.", "agent: I got a flight for you with 1 connection and price is 300.", "customer: That's great, please proceed with the booking. Can you give me a 100 rupees discount?", "agent: Sorry, in our agency we don't give any discount.", "customer: It's ok, no issue. Thank you for your help.", "agent: Most welcome." ]

[ "customer: Hi, I am Samantha Campbell.", "agent: Hello, how can I support you now?", "customer: Please book me a direct flight to San Francisco to meet my uncle.", "agent: Sure, may I know your travelling dates?", "customer: I want to fly on 11/14 and will return on 11/16.", "agent: Where are you travelling from?", "customer: Its from FL-MCO to CA-SFO.", "agent: Is there any price limit for you?", "customer: I can pay up to 200.", "agent: Ok, please wait a moment.", "customer: Ok.", "agent: Sorry there is no direct f;light found on your journey dates.", "customer: It's o, thank you.", "agent: Thanks for choosing us and have a great day." ]

[ "customer: Hello, I am Rachel Davis.", "agent: Hello, how can I help you?", "customer: I am planning to go for Brooklyn walking tour with my friends on 11/14. Can you please book a flight ticket for me?", "agent: Sure, may I know when you want to travel?", "customer: I intend to return from my journey on 11/16.", "agent: Sure, can I know your airport codes please?", "customer: I would like to board from Boston, BOS.", "agent: Do you need any halt in between your journey?", "customer: Yes, there should be a lay by.", "agent: Can I know your destination airport code please?", "customer: New York, EWR is my landing point.", "agent: Wait a minute please.", "customer: Sure.", "agent: Thank you for waiting, we found a flight with number 1014 and airline AA at a price of 100 with 1 connection. Shall I proceed?", "customer: Yes, you can proceed.", "agent: Sure, your booking is done.", "customer: Thank you for your help.", "agent: Thank you for reaching us, have a nice day." ]

[ "customer: Hello.", "agent: Hello, do you need any help from us?", "customer: I need to cancel my reservation. Do you provide cancellation services?", "agent: Sure, I am happy to help you. Could I have your name please?", "customer: My name is George Perez.", "agent: Sorry, there is no reservation matching with your name in our portal to cancel further.", "customer: It's ok, no issues. Thank you for the information.", "agent: Thank you for consulting us, have a great day." ]

[ "customer: Hello.", "agent: Hello, How can I help you?", "customer: My name is Benjamin Miller, I want to book a flight to visit my uncle's house with my family. Can you book a connecting flight for me?", "agent: Sure, Please help me with your travel dates.", "customer: I will fly on 05/07 and return on 05/09.", "agent: May I know the journey codes?", "customer: My source airport is CO-DEN and my destination is NY-LGA.", "agent: Please wait a minute.", "customer: Sure.", "agent: Sorry, No flights found with your preferable dates.", "customer: Thank you for the information.", "agent: Thank you for opting us." ]

[ "customer: Hi.", "agent: Hello. How may I guide you today?", "customer: I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me?", "agent: May I know your name please?", "customer: Eric Carter here.", "agent: I am sorry to say that there is no reservation found under your name.", "customer: That's Fine, Thank you.", "agent: Thank you for reaching us." ]

[ "customer: Hello.", "agent: Hello, how may I assist you?", "customer: I am Stephanie Carter. I want to book a flight ticket to visit Oakland Zoo at Oakland, could you help me in booking a flight ticket?", "agent: Sure, may I know your journey dates?", "customer: I would like to fly on 09/09 and return on 09/11.", "agent: Kindly, mention your price limit.", "customer: I can afford up to 500.", "agent: May I know your airport codes?", "customer: My source is Washington, DC - IAD and destination code is CA - OAK.", "agent: Thank you for sharing your journey details with patience, please hold on.", "customer: Sure, I need a direct flight.", "agent: No flights found on your journey dates.", "customer: Not an issue. Thank you.", "agent: Thank you, have a nice day." ]

[ "customer: Hello.", "agent: Hello, how may I support you?", "customer: I want to attend auto show ,can you please help me in booking?", "agent: Sure, can you please provide me your travelling details?", "customer: My airport codes are from ORD to PHX. My travelling dates are from 07/04 to 07/06.", "agent: Ok, please wait for a while.", "customer: Ok.", "agent: To proceed further, may I know your name?", "customer: I am Jeffrey Lee.", "agent: Thank you for being patience. Unfortunately, there were no flights on your preferred dates.", "customer: Ok,No issues.", "agent: Thank you for reaching us, have a good day.", "customer: Thank you for your quick response." ]

[ "customer: Hello.", "agent: Hello. How may I assist you now?", "customer: I am looking for a flight from DTW to CLT, can you please help me in booking?", "agent: Sure, I am glad to help you with that. Can you please provide your preferable dates of travelling?", "customer: My travelling dates are Aug 02 and Aug 04.", "agent: Do you have any connection limit?", "customer: I need a connecting flight.", "agent: Any more specifications do you have?", "customer: Sorry, I need a direct flight and I want to depart in afternoon.", "agent: On whose name I have to book the flight ticket?", "customer: My name is Deborah Evans.", "agent: I have found a direct flight having with the fare of 200 provided by American Airlines in economy class. Are you ok with this flight?", "customer: Please proceed.", "agent: Ok, your ticket has been confirmed in flight number 1001.", "customer: Thank you for booking.", "agent: Thank you for reaching us, have a great journey." ]

[ "customer: Hi.", "agent: Hello. Could you please let me know what help do you need?", "customer: I want to fly from DCA to JFK. Can you check the flight availability on that route?", "agent: Sure, I am happy to help you with that. Can I know your travel dates?", "customer: Sure, my travel dates are 07/27 and 07/29.", "agent: Ok, please share your preference about the connection limit.", "customer: I want a flight with single connection.", "agent: Ok, please tell me your other specifications.", "customer: No more, thank you.", "agent: On which name do you want me to reserve the ticket?", "customer: Sure, Samuel Johnson name only.", "agent: The Southwest airlines is providing the service in this route which is having a single connecting flight with the ticket fare of 100. Shall I reserve a flight ticket in an economy class?", "customer: Yes, you can proceed with that booking.", "agent: I have booked your ticket with the flight-1009 and this flight departs at 18:00 hours and returns at 09:00 hours. Have a nice journey.", "customer: Thank you for the booking.", "agent: Thank you for choosing our agency." ]

[ "customer: Hello.", "agent: Hello, how may I serve you?", "customer: I want to cancel my reservation due to sudden change in weather condition, can you assist me?", "agent: Sure, will you please let me know your name?", "customer: Jack Parker.", "agent: Ok, please wait for a while.", "customer: Sure.", "agent: Thanks for waiting, there is no reservation found active under your name.", "customer: No problem, thank you for searching.", "agent: Thank you for choosing us." ]

[ "customer: Hi, I am Linda Mitchell.", "agent: Hello, how can I help you today?", "customer: Will you please reserve a seat to Las Vegas?", "agent: Sure, I am glad to help you.", "customer: Thank you.", "agent: Help me with your airport codes?", "customer: Origin airport code: OAK and destination is LAS.", "agent: Kindly mention your trip dates?", "customer: I have to attend the wedding anniversary of my friend, so please check flights on 04/09 and return flight on 04/11.", "agent: There is a connecting flight 1028 in Hawaiian airline with price 200. Shall I reserve it?", "customer: Do not proceed, as I choose to go with a direct flight.", "agent: Ok.", "customer: Thank you for the quick response.", "agent: Thank you for approaching us." ]

[ "customer: Hello.", "agent: Hello. How can I help you?", "customer: Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that?", "agent: Sure, let me know your name to check your reservation details.", "customer: Ok, I have reserved it on the name of Carol Jackson.", "agent: Thank you. Please be online for a while. I will check your reservation status and get back to you.", "customer: Sure, take your time.", "agent: I'm happy to inform you that I have found a active reservation on your name and I have cancelled it.", "customer: Thank you for your kind help.", "agent: Thank you for reaching us." ]

[ "customer: Hi.", "agent: Hello, how may I aid you?", "customer: I am Cynthia Harris. I want to book a ticket from LAX to SEA, can you help me?", "agent: Sure, may I know your preferred dates of travel?", "customer: My travel dates are Feb 25 and 27.", "agent: Do you have any specifications?", "customer: I want to travel in economy class only.", "agent: Ok, please wait a minute.", "customer: I want to return in the morning.", "agent: Sorry to say that there were no flights found on your route.", "customer: No problem, thanks for checking.", "agent: Thank you." ]

[ "customer: Hi.", "agent: Hello. How can I aid you today?", "customer: I need to book a flight ticket from CLT to LAS to enjoy religious festivals.", "agent: Sure. Can you please mention your preferable travel dates?", "customer: Sure, my journey dates are Nov 23 and Nov 25.", "agent: May I know your name for further process?", "customer: Sure, Carolyn Walker here.", "agent: Do you have any another specifications?", "customer: I need a direct flight.", "agent: Ok, please wait a moment.", "customer: Sure.", "agent: Sorry, no flights are available in this route as per your requested dates.", "customer: Ok, no issues. Thank you.", "agent: Thank you for reaching us." ]

[ "customer: Hello, I am Anthony Smith.", "agent: Hello, what can I do for you?", "customer: Can you help me to change an existing reservation due to my health issues?", "agent: Sure, give me sometime to check and get back to you.", "customer: Sure.", "agent: Unfortunately we didn't found any reservation according to your name.", "customer: Ok, not an issue. Thank you for your information.", "agent: Thank you for choosing us." ]

[ "customer: Hello.", "agent: Hello, how may I assist you?", "customer: I am Justin Lee. Can you help booking a flight ticket from LGA to ATL?", "agent: Sure, may I know your planned travel dates please?", "customer: I will start on 01/03 and return on 01/05.", "agent: Would you like to travel in a connecting flight or a direct flight?", "customer: I am comfortable with any flight.", "agent: Do you have any other specifications?", "customer: I need to depart in the morning time.", "agent: Sorry, there is no flight available on your requested dates.", "customer: No problem, thank you for the information.", "agent: Thank you for reaching us." ]

[ "customer: Hello.", "agent: Hello, how can I serve you?", "customer: I am planning to book a ticket from ORD to OAK. Can you please help me out?", "agent: Sure, may I know your planned travel dates?", "customer: I am planning to travel on Nov 14 and return back on Nov 16.", "agent: Do you have any class preference?", "customer: Yes, I am looking for a economy class.", "agent: May I know your connection limit?", "customer: I am looking for a connecting flight.", "agent: Is there any other preference do you have?", "customer: No.", "agent: May I know your name please?", "customer: I am Susan Perez.", "agent: We have a direct flight from American airlines, number 1006 and the price is 100. Shall I proceed with it?", "customer: That's fine, please proceed the booking.", "agent: Your ticket has been confirmed in economy class.", "customer: Thank you for your service.", "agent: Thank you for reaching us." ]

[ "customer: Hi. Nicole Robinson here.", "agent: Hello. How may I assess you?", "customer: I am Nicole Robinson need to visit Philadelphia to discuss security issues with the government officials there. So can you book a flight ticket for me?", "agent: Sure, I can help you with the flight ticket booking. Can you please provide me your origin and destination airport codes?", "customer: Sure. My airport codes for boarding the flight are JFK to PHL.", "agent: Ok, on which dates you are willing to travel?", "customer: My preferable dates for travel are 04/20 to 04/22. The price limit is less than 500.", "agent: Ok, just a minute. I will check the flight for you and let you know the flight details.", "customer: Sure.", "agent: The Hawaiian airlines is providing the service in this route which is having a connection limit 1 and the price is 100 only. Can I book your ticket with this flight?", "customer: I am happy with the airlines. You can book it.", "agent: Ok, I have booked your ticket with the above mentioned airlines and the flight number is 1029.", "customer: Thank you.", "agent: You are most welcome. Thank you for reaching us. Have a safe flight." ]