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Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
McDonald's app is great for deals, but it's got some serious bugs. Whenever I try to view my order history, the app crashes. Also, the payment process is really slow – it takes ages to confirm my payment. And sometimes, the app logs me out randomly, which is super annoying when I'm in the middle of an order. They really need to improve the app's stability and performance.
{"review": "McDonald's app is great for deals, but it's got some serious bugs. Whenever I try to view my order history, the app crashes. Also, the payment process is really slow – it takes ages to confirm my payment. And sometimes, the app logs me out randomly, which is super annoying when I'm in the middle of an order. They really need to improve the app's stability and performance.", "issues": [{"functionality": "Order History", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "Whenever I try to view my order history, the app crashes", "label": "Order History Crashes"}, {"functionality": "Payment Process", "severity": 3, "likelihood": 4, "category": "Performance", "sentence": "the payment process is really slow", "label": "Slow Payment Process"}, {"functionality": "Account Management", "severity": 3, "likelihood": 3, "category": "User Experience", "sentence": "the app logs me out randomly", "label": "Random Logouts"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
I've had so many issues with the Uber Eats app recently. The app frequently freezes when I'm browsing restaurants, and it takes forever to load the menus. I've also had problems with the GPS – it shows the driver in the wrong location, which delays the delivery. And the support team takes ages to respond to any issues. Uber Eats really needs to step up their game.
{"review": "I've had so many issues with the Uber Eats app recently. The app frequently freezes when I'm browsing restaurants, and it takes forever to load the menus. I've also had problems with the GPS – it shows the driver in the wrong location, which delays the delivery. And the support team takes ages to respond to any issues. Uber Eats really needs to step up their game.", "issues": [{"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "The app frequently freezes when I'm browsing restaurants", "label": "App Freezes"}, {"functionality": "App Loading Time", "severity": 3, "likelihood": 4, "category": "Performance", "sentence": "it takes forever to load the menus", "label": "Slow Loading Time"}, {"functionality": "GPS Accuracy", "severity": 4, "likelihood": 4, "category": "Connectivity", "sentence": "it shows the driver in the wrong location", "label": "GPS Issues"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "the support team takes ages to respond to any issues", "label": "Slow Support Response"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
DoorDash app has a lot of potential, but it’s plagued with issues. The most frustrating one is the app crashing whenever I try to use my rewards points. Also, the estimated delivery times are way off – it either arrives way earlier or much later than expected. And the last time, my order was missing items. Tried contacting support but got no response. Needs major improvements.
{"review": "DoorDash app has a lot of potential, but it’s plagued with issues. The most frustrating one is the app crashing whenever I try to use my rewards points. Also, the estimated delivery times are way off – it either arrives way earlier or much later than expected. And the last time, my order was missing items. Tried contacting support but got no response. Needs major improvements.", "issues": [{"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "the app crashing whenever I try to use my rewards points", "label": "App Crashes"}, {"functionality": "Delivery Estimates", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "the estimated delivery times are way off", "label": "Inaccurate Delivery Estimates"}, {"functionality": "Order Accuracy", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "my order was missing items", "label": "Missing Items"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "Tried contacting support but got no response", "label": "Unresponsive Support"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
I love the deals on the McDonald's app, but the performance is lacking. It takes forever to load the menu, and the app crashes frequently. Also, the location feature doesn't work properly – it often shows the wrong restaurant locations. And the rewards system is buggy; sometimes my points don’t get added. They need to fix these issues for a better experience.
{"review": "I love the deals on the McDonald's app, but the performance is lacking. It takes forever to load the menu, and the app crashes frequently. Also, the location feature doesn't work properly – it often shows the wrong restaurant locations. And the rewards system is buggy; sometimes my points don’t get added. They need to fix these issues for a better experience.", "issues": [{"functionality": "App Performance", "severity": 3, "likelihood": 4, "category": "Performance", "sentence": "It takes forever to load the menu", "label": "Slow Menu Loading"}, {"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "the app crashes frequently", "label": "App Crashes"}, {"functionality": "Location Services", "severity": 3, "likelihood": 4, "category": "Connectivity", "sentence": "the location feature doesn't work properly", "label": "Location Services Issues"}, {"functionality": "Rewards System", "severity": 3, "likelihood": 4, "category": "Bug", "sentence": "sometimes my points don’t get added", "label": "Rewards Points Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
Uber Eats has been really unreliable lately. The app is slow and often freezes when I'm trying to place an order. The tracking feature is also broken – it shows the driver stuck at the restaurant for ages or doesn't update at all. And customer support is a joke, takes forever to get a response. Uber Eats needs to fix these issues soon or they will lose more customers.
{"review": "Uber Eats has been really unreliable lately. The app is slow and often freezes when I'm trying to place an order. The tracking feature is also broken – it shows the driver stuck at the restaurant for ages or doesn't update at all. And customer support is a joke, takes forever to get a response. Uber Eats needs to fix these issues soon or they will lose more customers.", "issues": [{"functionality": "App Performance", "severity": 4, "likelihood": 5, "category": "Performance", "sentence": "The app is slow and often freezes when I'm trying to place an order", "label": "Slow App Performance"}, {"functionality": "Order Tracking", "severity": 4, "likelihood": 5, "category": "Connectivity", "sentence": "The tracking feature is also broken", "label": "Tracking Issues"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "customer support is a joke, takes forever to get a response", "label": "Slow Support Response"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
I've been using DoorDash for a while but recently the app has been terrible. It takes forever to load and crashes often. The GPS is also inaccurate, showing the driver at the wrong location. And the estimated delivery times are way off, usually much later than promised. Tried reaching out to customer service but no luck. Really disappointing experience lately.
{"review": "I've been using DoorDash for a while but recently the app has been terrible. It takes forever to load and crashes often. The GPS is also inaccurate, showing the driver at the wrong location. And the estimated delivery times are way off, usually much later than promised. Tried reaching out to customer service but no luck. Really disappointing experience lately.", "issues": [{"functionality": "App Performance", "severity": 4, "likelihood": 5, "category": "Performance", "sentence": "It takes forever to load and crashes often", "label": "Slow App Performance"}, {"functionality": "GPS Accuracy", "severity": 4, "likelihood": 4, "category": "Connectivity", "sentence": "showing the driver at the wrong location", "label": "GPS Issues"}, {"functionality": "Delivery Estimates", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "the estimated delivery times are way off", "label": "Inaccurate Delivery Estimates"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "Tried reaching out to customer service but no luck", "label": "Unresponsive Support"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The McDonald's app has great deals but the technical issues are a big problem. It crashes every time I try to use my rewards points, and the location services are inaccurate. The app also logs me out randomly, which is super annoying. They need to fix these bugs for a better user experience.
{"review": "The McDonald's app has great deals but the technical issues are a big problem. It crashes every time I try to use my rewards points, and the location services are inaccurate. The app also logs me out randomly, which is super annoying. They need to fix these bugs for a better user experience.", "issues": [{"functionality": "Rewards Points", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "It crashes every time I try to use my rewards points", "label": "Rewards Feature Crashes"}, {"functionality": "Location Services", "severity": 3, "likelihood": 4, "category": "Connectivity", "sentence": "the location services are inaccurate", "label": "Location Services Issues"}, {"functionality": "Account Management", "severity": 3, "likelihood": 3, "category": "User Experience", "sentence": "The app also logs me out randomly", "label": "Random Logouts"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
Uber Eats used to be great, but now the app is a mess. It takes forever to load, and the tracking feature doesn't work properly. The estimated delivery times are always wrong, and customer service is unresponsive. I've had several orders arrive late or with missing items. Uber Eats needs to fix these issues quickly.
{"review": "Uber Eats used to be great, but now the app is a mess. It takes forever to load, and the tracking feature doesn't work properly. The estimated delivery times are always wrong, and customer service is unresponsive. I've had several orders arrive late or with missing items. Uber Eats needs to fix these issues quickly.", "issues": [{"functionality": "App Loading Time", "severity": 3, "likelihood": 4, "category": "Performance", "sentence": "It takes forever to load", "label": "Slow Loading Time"}, {"functionality": "Order Tracking", "severity": 4, "likelihood": 5, "category": "Connectivity", "sentence": "the tracking feature doesn't work properly", "label": "Tracking Issues"}, {"functionality": "Delivery Estimates", "severity": 4, "likelihood": 5, "category": "User Experience", "sentence": "The estimated delivery times are always wrong", "label": "Inaccurate Delivery Estimates"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "customer service is unresponsive", "label": "Unresponsive Support"}, {"functionality": "Order Accuracy", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "I've had several orders arrive late or with missing items", "label": "Missing Items"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
DoorDash app is so frustrating to use. It's super slow and crashes all the time. The GPS is inaccurate, often showing the driver at the wrong location. And the estimated delivery times are way off. The last few times I've ordered, the food arrived cold and late. Customer service is also unresponsive. Not happy with the service lately.
{"review": "DoorDash app is so frustrating to use. It's super slow and crashes all the time. The GPS is inaccurate, often showing the driver at the wrong location. And the estimated delivery times are way off. The last few times I've ordered, the food arrived cold and late. Customer service is also unresponsive. Not happy with the service lately.", "issues": [{"functionality": "App Performance", "severity": 4, "likelihood": 5, "category": "Performance", "sentence": "It's super slow and crashes all the time", "label": "Slow App Performance"}, {"functionality": "GPS Accuracy", "severity": 4, "likelihood": 4, "category": "Connectivity", "sentence": "often showing the driver at the wrong location", "label": "GPS Issues"}, {"functionality": "Delivery Estimates", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "the estimated delivery times are way off", "label": "Inaccurate Delivery Estimates"}, {"functionality": "Food Quality", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "the food arrived cold and late", "label": "Cold Food"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "Customer service is also unresponsive", "label": "Unresponsive Support"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The McDonald's app is great for deals but has so many bugs. It crashes every time I try to use my rewards points, and the location services are inaccurate. The app also logs me out randomly, which is super annoying. They need to fix these bugs for a better user experience.
{"review": "The McDonald's app is great for deals but has so many bugs. It crashes every time I try to use my rewards points, and the location services are inaccurate. The app also logs me out randomly, which is super annoying. They need to fix these bugs for a better user experience.", "issues": [{"functionality": "Rewards Points", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "It crashes every time I try to use my rewards points", "label": "Rewards Feature Crashes"}, {"functionality": "Location Services", "severity": 3, "likelihood": 4, "category": "Connectivity", "sentence": "the location services are inaccurate", "label": "Location Services Issues"}, {"functionality": "Account Management", "severity": 3, "likelihood": 3, "category": "User Experience", "sentence": "The app also logs me out randomly", "label": "Random Logouts"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
Uber Eats used to be my favorite, but now the app is just too slow and unreliable. The tracking feature is broken – it either shows the driver stuck at the restaurant for ages or doesn't update at all. The estimated delivery times are always wrong, and customer service takes forever to respond. I've had several orders arrive late or with missing items. Uber Eats needs to fix these issues quickly.
{"review": "Uber Eats used to be my favorite, but now the app is just too slow and unreliable. The tracking feature is broken – it either shows the driver stuck at the restaurant for ages or doesn't update at all. The estimated delivery times are always wrong, and customer service takes forever to respond. I've had several orders arrive late or with missing items. Uber Eats needs to fix these issues quickly.", "issues": [{"functionality": "App Loading Time", "severity": 3, "likelihood": 4, "category": "Performance", "sentence": "now the app is just too slow and unreliable", "label": "Slow Loading Time"}, {"functionality": "Order Tracking", "severity": 4, "likelihood": 5, "category": "Connectivity", "sentence": "The tracking feature is broken", "label": "Tracking Issues"}, {"functionality": "Delivery Estimates", "severity": 4, "likelihood": 5, "category": "User Experience", "sentence": "The estimated delivery times are always wrong", "label": "Inaccurate Delivery Estimates"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "customer service takes forever to respond", "label": "Slow Support Response"}, {"functionality": "Order Accuracy", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "I've had several orders arrive late or with missing items", "label": "Missing Items"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The DoorDash app has been super frustrating lately. It's slow to load and crashes often. The GPS is also inaccurate, showing the driver at the wrong location. The estimated delivery times are way off, and the food often arrives cold. Customer service is also unresponsive. Really disappointed with the service.
{"review": "The DoorDash app has been super frustrating lately. It's slow to load and crashes often. The GPS is also inaccurate, showing the driver at the wrong location. The estimated delivery times are way off, and the food often arrives cold. Customer service is also unresponsive. Really disappointed with the service.", "issues": [{"functionality": "App Performance", "severity": 4, "likelihood": 5, "category": "Performance", "sentence": "It's slow to load and crashes often", "label": "Slow App Performance"}, {"functionality": "GPS Accuracy", "severity": 4, "likelihood": 4, "category": "Connectivity", "sentence": "showing the driver at the wrong location", "label": "GPS Issues"}, {"functionality": "Delivery Estimates", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "The estimated delivery times are way off", "label": "Inaccurate Delivery Estimates"}, {"functionality": "Food Quality", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "the food often arrives cold", "label": "Cold Food"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "Customer service is also unresponsive", "label": "Unresponsive Support"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The McDonald's app is great for deals, but the technical issues are a big problem. It crashes every time I try to use my rewards points, and the location services are inaccurate. The app also logs me out randomly, which is super annoying. They need to fix these bugs for a better user experience.
{"review": "The McDonald's app is great for deals, but the technical issues are a big problem. It crashes every time I try to use my rewards points, and the location services are inaccurate. The app also logs me out randomly, which is super annoying. They need to fix these bugs for a better user experience.", "issues": [{"functionality": "Rewards Points", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "It crashes every time I try to use my rewards points", "label": "Rewards Feature Crashes"}, {"functionality": "Location Services", "severity": 3, "likelihood": 4, "category": "Connectivity", "sentence": "the location services are inaccurate", "label": "Location Services Issues"}, {"functionality": "Account Management", "severity": 3, "likelihood": 3, "category": "User Experience", "sentence": "The app also logs me out randomly", "label": "Random Logouts"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
Every time I try to place an order, the app freezes and I have to restart it. This has happened multiple times, and it’s really annoying. Also, the estimated delivery time is always off by at least 20 minutes. Not happy with the service.
{"review": "Every time I try to place an order, the app freezes and I have to restart it. This has happened multiple times, and it’s really annoying. Also, the estimated delivery time is always off by at least 20 minutes. Not happy with the service.", "issues": [{"functionality": "Order Placement", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "Every time I try to place an order, the app freezes and I have to restart it", "label": "App Freezes"}, {"functionality": "Delivery Estimates", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "the estimated delivery time is always off by at least 20 minutes", "label": "Inaccurate Delivery Estimates"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's interface is super confusing and not user-friendly at all. It takes forever to find what I'm looking for, and the search function doesn't work properly. Please improve the navigation.
{"review": "The app's interface is super confusing and not user-friendly at all. It takes forever to find what I'm looking for, and the search function doesn't work properly. Please improve the navigation.", "issues": [{"functionality": "User Interface", "severity": 3, "likelihood": 4, "category": "User Interface (UI)", "sentence": "The app's interface is super confusing and not user-friendly at all", "label": "Confusing Interface"}, {"functionality": "Search Functionality", "severity": 3, "likelihood": 4, "category": "User Interface (UI)", "sentence": "the search function doesn't work properly", "label": "Search Function Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The GPS is always inaccurate, causing the driver to get lost and delaying the delivery. This has happened multiple times. Additionally, the app crashes whenever I try to track my order. Very frustrating.
{"review": "The GPS is always inaccurate, causing the driver to get lost and delaying the delivery. This has happened multiple times. Additionally, the app crashes whenever I try to track my order. Very frustrating.", "issues": [{"functionality": "GPS Accuracy", "severity": 4, "likelihood": 4, "category": "Connectivity", "sentence": "The GPS is always inaccurate, causing the driver to get lost", "label": "GPS Issues"}, {"functionality": "Order Tracking", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "the app crashes whenever I try to track my order", "label": "Tracking Crashes"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app takes forever to load, and sometimes it doesn't load at all. I've missed several deals because of this. Also, the app logs me out randomly, which is really annoying.
{"review": "The app takes forever to load, and sometimes it doesn't load at all. I've missed several deals because of this. Also, the app logs me out randomly, which is really annoying.", "issues": [{"functionality": "App Loading Time", "severity": 4, "likelihood": 4, "category": "Performance", "sentence": "The app takes forever to load, and sometimes it doesn't load at all", "label": "Slow Loading Time"}, {"functionality": "Account Management", "severity": 3, "likelihood": 3, "category": "User Experience", "sentence": "the app logs me out randomly", "label": "Random Logouts"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
Promo codes rarely work on this app, and it’s very frustrating. I've tried multiple codes, and they all fail. The customer support is unhelpful and slow to respond.
{"review": "Promo codes rarely work on this app, and it’s very frustrating. I've tried multiple codes, and they all fail. The customer support is unhelpful and slow to respond.", "issues": [{"functionality": "Promo Codes", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "Promo codes rarely work on this app", "label": "Promo Code Issues"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "The customer support is unhelpful and slow to respond", "label": "Unhelpful Support"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's payment system is unreliable. It often declines my card for no reason, even though there's sufficient balance. This has caused a lot of inconvenience.
{"review": "The app's payment system is unreliable. It often declines my card for no reason, even though there's sufficient balance. This has caused a lot of inconvenience.", "issues": [{"functionality": "Payment System", "severity": 4, "likelihood": 4, "category": "Bug", "sentence": "The app's payment system is unreliable. It often declines my card for no reason", "label": "Payment Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app crashes every time I try to open the menu. It’s impossible to place an order. This needs to be fixed immediately.
{"review": "The app crashes every time I try to open the menu. It’s impossible to place an order. This needs to be fixed immediately.", "issues": [{"functionality": "Menu Browsing", "severity": 5, "likelihood": 5, "category": "Bug", "sentence": "The app crashes every time I try to open the menu", "label": "Menu Crashes"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
Notifications are unreliable. Sometimes they come through hours after the delivery has been made. This makes it very difficult to know when my food has arrived.
{"review": "Notifications are unreliable. Sometimes they come through hours after the delivery has been made. This makes it very difficult to know when my food has arrived.", "issues": [{"functionality": "Notifications", "severity": 3, "likelihood": 4, "category": "Notifications", "sentence": "Notifications are unreliable", "label": "Notification Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app is very slow and unresponsive. It takes a long time to load pages, and sometimes it doesn't respond at all. Very frustrating experience.
{"review": "The app is very slow and unresponsive. It takes a long time to load pages, and sometimes it doesn't respond at all. Very frustrating experience.", "issues": [{"functionality": "App Performance", "severity": 4, "likelihood": 5, "category": "Performance", "sentence": "The app is very slow and unresponsive", "label": "Slow App Performance"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's interface looks outdated and needs a refresh. It's not visually appealing and makes the user experience poor.
{"review": "The app's interface looks outdated and needs a refresh. It's not visually appealing and makes the user experience poor.", "issues": [{"functionality": "User Interface", "severity": 2, "likelihood": 3, "category": "User Interface (UI)", "sentence": "The app's interface looks outdated and needs a refresh", "label": "Outdated Interface"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
Customer support is very slow. I had an issue with my order, and it took over a week to get a response. This is unacceptable.
{"review": "Customer support is very slow. I had an issue with my order, and it took over a week to get a response. This is unacceptable.", "issues": [{"functionality": "Customer Support", "severity": 4, "likelihood": 3, "category": "Support", "sentence": "Customer support is very slow. I had an issue with my order, and it took over a week to get a response", "label": "Slow Support Response"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's rewards system is glitchy. Sometimes my points are not added, and other times they disappear altogether. Please fix this.
{"review": "The app's rewards system is glitchy. Sometimes my points are not added, and other times they disappear altogether. Please fix this.", "issues": [{"functionality": "Rewards System", "severity": 3, "likelihood": 4, "category": "Bug", "sentence": "The app's rewards system is glitchy", "label": "Rewards Points Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The search function is useless. It doesn't show relevant results, making it very hard to find specific items or restaurants. Needs improvement.
{"review": "The search function is useless. It doesn't show relevant results, making it very hard to find specific items or restaurants. Needs improvement.", "issues": [{"functionality": "Search Functionality", "severity": 3, "likelihood": 4, "category": "User Interface (UI)", "sentence": "The search function is useless", "label": "Search Function Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's update made it worse. It crashes more frequently now and takes longer to load. Not a good update at all.
{"review": "The app's update made it worse. It crashes more frequently now and takes longer to load. Not a good update at all.", "issues": [{"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "The app's update made it worse. It crashes more frequently now", "label": "Update Issues"}, {"functionality": "App Performance", "severity": 3, "likelihood": 4, "category": "Performance", "sentence": "takes longer to load", "label": "Slow Loading Time"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app doesn't remember my preferences. I have to set my preferences every time I open it. This is really annoying and inconvenient.
{"review": "The app doesn't remember my preferences. I have to set my preferences every time I open it. This is really annoying and inconvenient.", "issues": [{"functionality": "User Preferences", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "The app doesn't remember my preferences", "label": "Preference Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
Order history is not accurate. Some of my past orders are missing, and others show incorrect details. Please fix this.
{"review": "Order history is not accurate. Some of my past orders are missing, and others show incorrect details. Please fix this.", "issues": [{"functionality": "Order History", "severity": 3, "likelihood": 4, "category": "Data Handling", "sentence": "Order history is not accurate", "label": "Order History Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app logs me out randomly, especially when I'm in the middle of placing an order. This is very frustrating and needs to be fixed.
{"review": "The app logs me out randomly, especially when I'm in the middle of placing an order. This is very frustrating and needs to be fixed.", "issues": [{"functionality": "Account Management", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "The app logs me out randomly", "label": "Random Logouts"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's language settings are messed up. It switches to a different language randomly, making it very hard to use.
{"review": "The app's language settings are messed up. It switches to a different language randomly, making it very hard to use.", "issues": [{"functionality": "Language Settings", "severity": 3, "likelihood": 4, "category": "Localization", "sentence": "The app's language settings are messed up", "label": "Language Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's notification settings are not customizable. I keep getting notifications I don't want. Please add more options.
{"review": "The app's notification settings are not customizable. I keep getting notifications I don't want. Please add more options.", "issues": [{"functionality": "Notification Settings", "severity": 2, "likelihood": 3, "category": "Notifications", "sentence": "The app's notification settings are not customizable", "label": "Notification Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's update made it slower and more buggy. It crashes more frequently now and takes longer to load. Not a good update at all.
{"review": "The app's update made it slower and more buggy. It crashes more frequently now and takes longer to load. Not a good update at all.", "issues": [{"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "The app's update made it slower and more buggy", "label": "Update Issues"}, {"functionality": "App Performance", "severity": 3, "likelihood": 4, "category": "Performance", "sentence": "takes longer to load", "label": "Slow Loading Time"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's search function is useless. It doesn't show relevant results, making it very hard to find specific items or restaurants. Needs improvement.
{"review": "The app's search function is useless. It doesn't show relevant results, making it very hard to find specific items or restaurants. Needs improvement.", "issues": [{"functionality": "Search Functionality", "severity": 3, "likelihood": 4, "category": "User Interface (UI)", "sentence": "The app's search function is useless", "label": "Search Function Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's new update is terrible. It crashes every time I try to place an order. Not only that, but the delivery estimates are way off. The app said my food would arrive in 30 minutes, but it took over an hour. And to make things worse, the food was cold when it finally got here. This is really frustrating, especially since it used to work fine before the update.
{"review": "The app's new update is terrible. It crashes every time I try to place an order. Not only that, but the delivery estimates are way off. The app said my food would arrive in 30 minutes, but it took over an hour. And to make things worse, the food was cold when it finally got here. This is really frustrating, especially since it used to work fine before the update.", "issues": [{"functionality": "App Stability", "severity": 5, "likelihood": 5, "category": "Bug", "sentence": "It crashes every time I try to place an order", "label": "App Crashes"}, {"functionality": "Delivery Estimates", "severity": 4, "likelihood": 4, "category": "User Experience", "sentence": "the delivery estimates are way off", "label": "Inaccurate Delivery Estimates"}, {"functionality": "Food Quality", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "the food was cold when it finally got here", "label": "Cold Food"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
I've been using this app for a while and it used to be great, but lately it's been full of issues. The GPS is always inaccurate, causing the driver to get lost and delaying the delivery. And the worst part is, the app crashes whenever I try to track my order. I've also noticed that the customer service is much slower now. They used to respond within a few hours, but now it takes days. Very disappointing.
{"review": "I've been using this app for a while and it used to be great, but lately it's been full of issues. The GPS is always inaccurate, causing the driver to get lost and delaying the delivery. And the worst part is, the app crashes whenever I try to track my order. I've also noticed that the customer service is much slower now. They used to respond within a few hours, but now it takes days. Very disappointing.", "issues": [{"functionality": "GPS Accuracy", "severity": 4, "likelihood": 5, "category": "Connectivity", "sentence": "The GPS is always inaccurate, causing the driver to get lost", "label": "GPS Issues"}, {"functionality": "Order Tracking", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "the app crashes whenever I try to track my order", "label": "Tracking Crashes"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 4, "category": "Support", "sentence": "the customer service is much slower now", "label": "Slow Support Response"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
This app is so frustrating to use. It takes forever to load, and sometimes it doesn't load at all. I've missed several deals because of this. Also, the app logs me out randomly, which is really annoying when I'm in the middle of an order. And to top it off, the payment system is unreliable. It often declines my card for no reason, even though there's sufficient balance. This has caused a lot of inconvenience.
{"review": "This app is so frustrating to use. It takes forever to load, and sometimes it doesn't load at all. I've missed several deals because of this. Also, the app logs me out randomly, which is really annoying when I'm in the middle of an order. And to top it off, the payment system is unreliable. It often declines my card for no reason, even though there's sufficient balance. This has caused a lot of inconvenience.", "issues": [{"functionality": "App Loading Time", "severity": 4, "likelihood": 4, "category": "Performance", "sentence": "It takes forever to load, and sometimes it doesn't load at all", "label": "Slow Loading Time"}, {"functionality": "Account Management", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "the app logs me out randomly", "label": "Random Logouts"}, {"functionality": "Payment System", "severity": 4, "likelihood": 4, "category": "Bug", "sentence": "It often declines my card for no reason", "label": "Payment Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's interface is super confusing and not user-friendly at all. It takes forever to find what I'm looking for, and the search function doesn't work properly. I've tried to contact customer support about this, but they haven't been very helpful. They just tell me to reinstall the app, which doesn't fix the problem. Please improve the navigation and make it easier to use.
{"review": "The app's interface is super confusing and not user-friendly at all. It takes forever to find what I'm looking for, and the search function doesn't work properly. I've tried to contact customer support about this, but they haven't been very helpful. They just tell me to reinstall the app, which doesn't fix the problem. Please improve the navigation and make it easier to use.", "issues": [{"functionality": "User Interface", "severity": 3, "likelihood": 4, "category": "User Interface (UI)", "sentence": "The app's interface is super confusing and not user-friendly at all", "label": "Confusing Interface"}, {"functionality": "Search Functionality", "severity": 3, "likelihood": 4, "category": "User Interface (UI)", "sentence": "the search function doesn't work properly", "label": "Search Function Issues"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "they haven't been very helpful", "label": "Unhelpful Support"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's payment system is unreliable. It often declines my card for no reason, even though there's sufficient balance. This has caused a lot of inconvenience, especially when I'm trying to place an urgent order. I've contacted customer support multiple times about this, but they haven't been able to resolve the issue. Very frustrating experience.
{"review": "The app's payment system is unreliable. It often declines my card for no reason, even though there's sufficient balance. This has caused a lot of inconvenience, especially when I'm trying to place an urgent order. I've contacted customer support multiple times about this, but they haven't been able to resolve the issue. Very frustrating experience.", "issues": [{"functionality": "Payment System", "severity": 4, "likelihood": 4, "category": "Bug", "sentence": "It often declines my card for no reason", "label": "Payment Issues"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "they haven't been able to resolve the issue", "label": "Unhelpful Support"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app crashes every time I try to open the menu. It’s impossible to place an order. This needs to be fixed immediately. Also, the GPS is always inaccurate, causing the driver to get lost and delaying the delivery. And to make things worse, the customer support is very slow. It takes days to get a response. This is really unacceptable.
{"review": "The app crashes every time I try to open the menu. It’s impossible to place an order. This needs to be fixed immediately. Also, the GPS is always inaccurate, causing the driver to get lost and delaying the delivery. And to make things worse, the customer support is very slow. It takes days to get a response. This is really unacceptable.", "issues": [{"functionality": "Menu Browsing", "severity": 5, "likelihood": 5, "category": "Bug", "sentence": "The app crashes every time I try to open the menu", "label": "Menu Crashes"}, {"functionality": "GPS Accuracy", "severity": 4, "likelihood": 5, "category": "Connectivity", "sentence": "the GPS is always inaccurate, causing the driver to get lost", "label": "GPS Issues"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 4, "category": "Support", "sentence": "the customer support is very slow", "label": "Slow Support Response"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
Notifications are unreliable. Sometimes they come through hours after the delivery has been made. This makes it very difficult to know when my food has arrived. Also, the app's rewards system is glitchy. Sometimes my points are not added, and other times they disappear altogether. Please fix this.
{"review": "Notifications are unreliable. Sometimes they come through hours after the delivery has been made. This makes it very difficult to know when my food has arrived. Also, the app's rewards system is glitchy. Sometimes my points are not added, and other times they disappear altogether. Please fix this.", "issues": [{"functionality": "Notifications", "severity": 3, "likelihood": 4, "category": "Notifications", "sentence": "Notifications are unreliable", "label": "Notification Issues"}, {"functionality": "Rewards System", "severity": 3, "likelihood": 4, "category": "Bug", "sentence": "the app's rewards system is glitchy", "label": "Rewards Points Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app is very slow and unresponsive. It takes a long time to load pages, and sometimes it doesn't respond at all. Very frustrating experience. Additionally, the app logs me out randomly, especially when I'm in the middle of placing an order. This needs to be fixed.
{"review": "The app is very slow and unresponsive. It takes a long time to load pages, and sometimes it doesn't respond at all. Very frustrating experience. Additionally, the app logs me out randomly, especially when I'm in the middle of placing an order. This needs to be fixed.", "issues": [{"functionality": "App Performance", "severity": 4, "likelihood": 5, "category": "Performance", "sentence": "The app is very slow and unresponsive", "label": "Slow App Performance"}, {"functionality": "Account Management", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "the app logs me out randomly", "label": "Random Logouts"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's interface looks outdated and needs a refresh. It's not visually appealing and makes the user experience poor. Also, the search function is useless. It doesn't show relevant results, making it very hard to find specific items or restaurants. Needs improvement.
{"review": "The app's interface looks outdated and needs a refresh. It's not visually appealing and makes the user experience poor. Also, the search function is useless. It doesn't show relevant results, making it very hard to find specific items or restaurants. Needs improvement.", "issues": [{"functionality": "User Interface", "severity": 2, "likelihood": 3, "category": "User Interface (UI)", "sentence": "The app's interface looks outdated and needs a refresh", "label": "Outdated Interface"}, {"functionality": "Search Functionality", "severity": 3, "likelihood": 4, "category": "User Interface (UI)", "sentence": "the search function is useless", "label": "Search Function Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
Customer support is very slow. I had an issue with my order, and it took over a week to get a response. This is unacceptable. Additionally, the app's promo codes rarely work, and it’s very frustrating. I've tried multiple codes, and they all fail.
{"review": "Customer support is very slow. I had an issue with my order, and it took over a week to get a response. This is unacceptable. Additionally, the app's promo codes rarely work, and it’s very frustrating. I've tried multiple codes, and they all fail.", "issues": [{"functionality": "Customer Support", "severity": 4, "likelihood": 3, "category": "Support", "sentence": "Customer support is very slow", "label": "Slow Support Response"}, {"functionality": "Promo Codes", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "the app's promo codes rarely work", "label": "Promo Code Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's new update has made it worse. It crashes more frequently now and takes longer to load. Not a good update at all. Also, the GPS is always inaccurate, causing the driver to get lost and delaying the delivery. Please fix these issues.
{"review": "The app's new update has made it worse. It crashes more frequently now and takes longer to load. Not a good update at all. Also, the GPS is always inaccurate, causing the driver to get lost and delaying the delivery. Please fix these issues.", "issues": [{"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "It crashes more frequently now", "label": "Update Issues"}, {"functionality": "App Loading Time", "severity": 3, "likelihood": 4, "category": "Performance", "sentence": "takes longer to load", "label": "Slow Loading Time"}, {"functionality": "GPS Accuracy", "severity": 4, "likelihood": 5, "category": "Connectivity", "sentence": "the GPS is always inaccurate", "label": "GPS Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's language settings are messed up. It switches to a different language randomly, making it very hard to use. Also, the app's notification settings are not customizable. I keep getting notifications I don't want. Please add more options.
{"review": "The app's language settings are messed up. It switches to a different language randomly, making it very hard to use. Also, the app's notification settings are not customizable. I keep getting notifications I don't want. Please add more options.", "issues": [{"functionality": "Language Settings", "severity": 3, "likelihood": 4, "category": "Localization", "sentence": "The app's language settings are messed up", "label": "Language Issues"}, {"functionality": "Notification Settings", "severity": 2, "likelihood": 3, "category": "Notifications", "sentence": "the app's notification settings are not customizable", "label": "Notification Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
Order history is not accurate. Some of my past orders are missing, and others show incorrect details. Please fix this. Additionally, the app doesn't remember my preferences. I have to set my preferences every time I open it. This is really annoying.
{"review": "Order history is not accurate. Some of my past orders are missing, and others show incorrect details. Please fix this. Additionally, the app doesn't remember my preferences. I have to set my preferences every time I open it. This is really annoying.", "issues": [{"functionality": "Order History", "severity": 3, "likelihood": 4, "category": "Data Handling", "sentence": "Order history is not accurate", "label": "Order History Issues"}, {"functionality": "User Preferences", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "the app doesn't remember my preferences", "label": "Preference Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's update made it slower and more buggy. It crashes more frequently now and takes longer to load. Not a good update at all. Also, the search function is useless. It doesn't show relevant results, making it very hard to find specific items or restaurants.
{"review": "The app's update made it slower and more buggy. It crashes more frequently now and takes longer to load. Not a good update at all. Also, the search function is useless. It doesn't show relevant results, making it very hard to find specific items or restaurants.", "issues": [{"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "It crashes more frequently now", "label": "Update Issues"}, {"functionality": "App Loading Time", "severity": 3, "likelihood": 4, "category": "Performance", "sentence": "takes longer to load", "label": "Slow Loading Time"}, {"functionality": "Search Functionality", "severity": 3, "likelihood": 4, "category": "User Interface (UI)", "sentence": "the search function is useless", "label": "Search Function Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's rewards system is glitchy. Sometimes my points are not added, and other times they disappear altogether. Please fix this. Additionally, the app's interface is super confusing and not user-friendly at all. It takes forever to find what I'm looking for.
{"review": "The app's rewards system is glitchy. Sometimes my points are not added, and other times they disappear altogether. Please fix this. Additionally, the app's interface is super confusing and not user-friendly at all. It takes forever to find what I'm looking for.", "issues": [{"functionality": "Rewards System", "severity": 3, "likelihood": 4, "category": "Bug", "sentence": "The app's rewards system is glitchy", "label": "Rewards Points Issues"}, {"functionality": "User Interface", "severity": 3, "likelihood": 4, "category": "User Interface (UI)", "sentence": "The app's interface is super confusing and not user-friendly at all", "label": "Confusing Interface"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
I used to love this food delivery app, but now it's almost unusable. The app crashes every time I try to place an order, and the delivery estimates are always wrong. My food arrives cold and late. Additionally, the promo codes rarely work and customer service is slow to respond. Very disappointed.
{"review": "I used to love this food delivery app, but now it's almost unusable. The app crashes every time I try to place an order, and the delivery estimates are always wrong. My food arrives cold and late. Additionally, the promo codes rarely work and customer service is slow to respond. Very disappointed.", "issues": [{"functionality": "Order Placement", "severity": 5, "likelihood": 5, "category": "Bug", "sentence": "The app crashes every time I try to place an order", "label": "App Crashes"}, {"functionality": "Delivery Estimates", "severity": 4, "likelihood": 4, "category": "User Experience", "sentence": "the delivery estimates are always wrong", "label": "Inaccurate Delivery Estimates"}, {"functionality": "Food Quality", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "My food arrives cold and late", "label": "Cold Food"}, {"functionality": "Promo Codes", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "the promo codes rarely work", "label": "Promo Code Issues"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "customer service is slow to respond", "label": "Slow Support Response"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's GPS feature is always off. It shows the driver in the wrong location and delays my delivery. Also, the app crashes when I try to use the rewards points. Customer support is unhelpful and takes days to respond. Very frustrating experience.
{"review": "The app's GPS feature is always off. It shows the driver in the wrong location and delays my delivery. Also, the app crashes when I try to use the rewards points. Customer support is unhelpful and takes days to respond. Very frustrating experience.", "issues": [{"functionality": "GPS Accuracy", "severity": 4, "likelihood": 5, "category": "Connectivity", "sentence": "The app's GPS feature is always off", "label": "GPS Issues"}, {"functionality": "Rewards Points", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "the app crashes when I try to use the rewards points", "label": "Rewards Feature Crashes"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 4, "category": "Support", "sentence": "Customer support is unhelpful and takes days to respond", "label": "Slow Support Response"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
This delivery app used to be reliable, but now it's full of bugs. It freezes when I'm trying to browse the menu and often crashes at checkout. The delivery times are inaccurate, and my orders frequently arrive with missing items. Support takes forever to get back to me. Please fix this.
{"review": "This delivery app used to be reliable, but now it's full of bugs. It freezes when I'm trying to browse the menu and often crashes at checkout. The delivery times are inaccurate, and my orders frequently arrive with missing items. Support takes forever to get back to me. Please fix this.", "issues": [{"functionality": "Menu Browsing", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "It freezes when I'm trying to browse the menu", "label": "App Freezes"}, {"functionality": "Order Placement", "severity": 5, "likelihood": 5, "category": "Bug", "sentence": "often crashes at checkout", "label": "Checkout Crashes"}, {"functionality": "Delivery Estimates", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "The delivery times are inaccurate", "label": "Inaccurate Delivery Estimates"}, {"functionality": "Order Accuracy", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "my orders frequently arrive with missing items", "label": "Missing Items"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "Support takes forever to get back to me", "label": "Slow Support Response"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's performance has gone downhill. It takes a long time to load and sometimes doesn't respond at all. The GPS tracking is inaccurate, causing delivery delays. I've also had issues with the payment system rejecting valid cards. The customer service is not helpful either.
{"review": "The app's performance has gone downhill. It takes a long time to load and sometimes doesn't respond at all. The GPS tracking is inaccurate, causing delivery delays. I've also had issues with the payment system rejecting valid cards. The customer service is not helpful either.", "issues": [{"functionality": "App Performance", "severity": 4, "likelihood": 5, "category": "Performance", "sentence": "It takes a long time to load and sometimes doesn't respond at all", "label": "Slow Loading Time"}, {"functionality": "GPS Accuracy", "severity": 4, "likelihood": 4, "category": "Connectivity", "sentence": "The GPS tracking is inaccurate", "label": "GPS Issues"}, {"functionality": "Payment System", "severity": 4, "likelihood": 4, "category": "Bug", "sentence": "I've also had issues with the payment system rejecting valid cards", "label": "Payment Issues"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "The customer service is not helpful either", "label": "Unhelpful Support"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app logs me out randomly, and I have to sign in again multiple times a day. The delivery estimates are always wrong, and the food often arrives cold. I've also noticed that the app freezes when I'm trying to apply a promo code. Very frustrating experience overall.
{"review": "The app logs me out randomly, and I have to sign in again multiple times a day. The delivery estimates are always wrong, and the food often arrives cold. I've also noticed that the app freezes when I'm trying to apply a promo code. Very frustrating experience overall.", "issues": [{"functionality": "Account Management", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "The app logs me out randomly", "label": "Random Logouts"}, {"functionality": "Delivery Estimates", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "the delivery estimates are always wrong", "label": "Inaccurate Delivery Estimates"}, {"functionality": "Food Quality", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "the food often arrives cold", "label": "Cold Food"}, {"functionality": "Promo Codes", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "the app freezes when I'm trying to apply a promo code", "label": "Promo Code Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
This app's update has made things worse. It crashes more often now, especially when I'm tracking my order. The GPS location is inaccurate, leading to delays. Additionally, the customer support is very slow to respond, and when they do, they are not helpful at all.
{"review": "This app's update has made things worse. It crashes more often now, especially when I'm tracking my order. The GPS location is inaccurate, leading to delays. Additionally, the customer support is very slow to respond, and when they do, they are not helpful at all.", "issues": [{"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "It crashes more often now, especially when I'm tracking my order", "label": "Tracking Crashes"}, {"functionality": "GPS Accuracy", "severity": 4, "likelihood": 4, "category": "Connectivity", "sentence": "The GPS location is inaccurate", "label": "GPS Issues"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "the customer support is very slow to respond", "label": "Slow Support Response"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
I've had so many issues with this food delivery app recently. The app frequently freezes and crashes when I'm trying to place an order. The estimated delivery times are always wrong, and my food often arrives cold or missing items. Customer service is unresponsive and unhelpful.
{"review": "I've had so many issues with this food delivery app recently. The app frequently freezes and crashes when I'm trying to place an order. The estimated delivery times are always wrong, and my food often arrives cold or missing items. Customer service is unresponsive and unhelpful.", "issues": [{"functionality": "App Stability", "severity": 5, "likelihood": 5, "category": "Bug", "sentence": "The app frequently freezes and crashes when I'm trying to place an order", "label": "App Crashes"}, {"functionality": "Delivery Estimates", "severity": 4, "likelihood": 4, "category": "User Experience", "sentence": "The estimated delivery times are always wrong", "label": "Inaccurate Delivery Estimates"}, {"functionality": "Food Quality", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "my food often arrives cold", "label": "Cold Food"}, {"functionality": "Order Accuracy", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "missing items", "label": "Missing Items"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "Customer service is unresponsive and unhelpful", "label": "Unresponsive Support"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's interface is outdated and hard to navigate. It takes a long time to find what I'm looking for. The search function is not accurate, and it doesn't show relevant results. The app also crashes when I'm trying to complete an order. Very frustrating.
{"review": "The app's interface is outdated and hard to navigate. It takes a long time to find what I'm looking for. The search function is not accurate, and it doesn't show relevant results. The app also crashes when I'm trying to complete an order. Very frustrating.", "issues": [{"functionality": "User Interface", "severity": 2, "likelihood": 3, "category": "User Interface (UI)", "sentence": "The app's interface is outdated and hard to navigate", "label": "Outdated Interface"}, {"functionality": "Search Functionality", "severity": 3, "likelihood": 4, "category": "User Interface (UI)", "sentence": "The search function is not accurate", "label": "Search Function Issues"}, {"functionality": "Order Placement", "severity": 5, "likelihood": 5, "category": "Bug", "sentence": "The app also crashes when I'm trying to complete an order", "label": "Order Placement Crashes"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
This food delivery app is so slow and unresponsive. It takes forever to load, and sometimes it doesn't load at all. I've missed several deals because of this. The GPS tracking is inaccurate, causing delivery delays. Very disappointing experience.
{"review": "This food delivery app is so slow and unresponsive. It takes forever to load, and sometimes it doesn't load at all. I've missed several deals because of this. The GPS tracking is inaccurate, causing delivery delays. Very disappointing experience.", "issues": [{"functionality": "App Performance", "severity": 4, "likelihood": 5, "category": "Performance", "sentence": "It takes forever to load, and sometimes it doesn't load at all", "label": "Slow Loading Time"}, {"functionality": "GPS Accuracy", "severity": 4, "likelihood": 4, "category": "Connectivity", "sentence": "The GPS tracking is inaccurate", "label": "GPS Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's promo codes rarely work, and it's very frustrating. I've tried multiple codes, and they all fail. The app also logs me out randomly, which is really annoying when I'm in the middle of an order. Customer service is unresponsive.
{"review": "The app's promo codes rarely work, and it's very frustrating. I've tried multiple codes, and they all fail. The app also logs me out randomly, which is really annoying when I'm in the middle of an order. Customer service is unresponsive.", "issues": [{"functionality": "Promo Codes", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "The app's promo codes rarely work", "label": "Promo Code Issues"}, {"functionality": "Account Management", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "The app also logs me out randomly", "label": "Random Logouts"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "Customer service is unresponsive", "label": "Unresponsive Support"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's payment system is unreliable. It often declines my card for no reason, even though there's sufficient balance. This has caused a lot of inconvenience. Additionally, the app crashes when I'm trying to use my rewards points. Very frustrating experience.
{"review": "The app's payment system is unreliable. It often declines my card for no reason, even though there's sufficient balance. This has caused a lot of inconvenience. Additionally, the app crashes when I'm trying to use my rewards points. Very frustrating experience.", "issues": [{"functionality": "Payment System", "severity": 4, "likelihood": 4, "category": "Bug", "sentence": "It often declines my card for no reason", "label": "Payment Issues"}, {"functionality": "Rewards Points", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "the app crashes when I'm trying to use my rewards points", "label": "Rewards Feature Crashes"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The app's performance has deteriorated significantly. It takes forever to load pages, and sometimes it doesn't respond at all. The GPS tracking is inaccurate, causing delivery delays. I've also had problems with the payment system rejecting valid cards. Customer support is not helpful either.
{"review": "The app's performance has deteriorated significantly. It takes forever to load pages, and sometimes it doesn't respond at all. The GPS tracking is inaccurate, causing delivery delays. I've also had problems with the payment system rejecting valid cards. Customer support is not helpful either.", "issues": [{"functionality": "App Performance", "severity": 4, "likelihood": 5, "category": "Performance", "sentence": "It takes forever to load pages, and sometimes it doesn't respond at all", "label": "Slow Loading Time"}, {"functionality": "GPS Accuracy", "severity": 4, "likelihood": 4, "category": "Connectivity", "sentence": "The GPS tracking is inaccurate", "label": "GPS Issues"}, {"functionality": "Payment System", "severity": 4, "likelihood": 4, "category": "Bug", "sentence": "I've also had problems with the payment system rejecting valid cards", "label": "Payment Issues"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "Customer support is not helpful either", "label": "Unhelpful Support"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The PayPal app is really slow and unresponsive. It crashes every time I try to send money, and the fingerprint login doesn't work half the time. The notifications are also delayed, which is very annoying.
{"review": "The PayPal app is really slow and unresponsive. It crashes every time I try to send money, and the fingerprint login doesn't work half the time. The notifications are also delayed, which is very annoying.", "issues": [{"functionality": "App Performance", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow and Unresponsive App", "sentence": "The PayPal app is really slow and unresponsive."}, {"functionality": "Sending Money", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Crashes During Money Sending", "sentence": "It crashes every time I try to send money."}, {"functionality": "Fingerprint Login", "severity": 3, "likelihood": 4, "category": "User Experience", "label": "Unreliable Fingerprint Login", "sentence": "The fingerprint login doesn't work half the time."}, {"functionality": "Notifications", "severity": 2, "likelihood": 3, "category": "Notifications", "label": "Delayed Notifications", "sentence": "The notifications are also delayed."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Venmo app used to be great, but now it's full of bugs. It takes forever to load my transaction history, and it crashes frequently. Customer support is also not very helpful.
{"review": "The Venmo app used to be great, but now it's full of bugs. It takes forever to load my transaction history, and it crashes frequently. Customer support is also not very helpful.", "issues": [{"functionality": "Transaction History", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Transaction History Loading", "sentence": "It takes forever to load my transaction history."}, {"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "It crashes frequently."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Unhelpful Customer Support", "sentence": "Customer support is also not very helpful."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Cash App is very slow and crashes a lot. It's very difficult to navigate and the support team doesn't seem to care about fixing the issues. Very disappointed.
{"review": "The Cash App is very slow and crashes a lot. It's very difficult to navigate and the support team doesn't seem to care about fixing the issues. Very disappointed.", "issues": [{"functionality": "App Performance", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow App", "sentence": "The Cash App is very slow."}, {"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "It crashes a lot."}, {"functionality": "User Interface (UI)", "severity": 2, "likelihood": 3, "category": "User Interface (UI)", "label": "Difficult Navigation", "sentence": "It's very difficult to navigate."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Unresponsive Support", "sentence": "The support team doesn't seem to care about fixing the issues."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
Using the Mint app has been a frustrating experience. It takes forever to update my transactions, and the app crashes frequently. The interface is also not very intuitive.
{"review": "Using the Mint app has been a frustrating experience. It takes forever to update my transactions, and the app crashes frequently. The interface is also not very intuitive.", "issues": [{"functionality": "Transaction Update", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Transaction Updates", "sentence": "It takes forever to update my transactions."}, {"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "The app crashes frequently."}, {"functionality": "User Interface (UI)", "severity": 2, "likelihood": 3, "category": "User Interface (UI)", "label": "Non-Intuitive Interface", "sentence": "The interface is also not very intuitive."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Robinhood app is very buggy. It crashes almost every time I try to make a trade, and the customer service is unresponsive. The app also takes a long time to load my portfolio.
{"review": "The Robinhood app is very buggy. It crashes almost every time I try to make a trade, and the customer service is unresponsive. The app also takes a long time to load my portfolio.", "issues": [{"functionality": "Trading", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Crashes During Trading", "sentence": "It crashes almost every time I try to make a trade."}, {"functionality": "Customer Service", "severity": 4, "likelihood": 4, "category": "Support", "label": "Unresponsive Customer Service", "sentence": "The customer service is unresponsive."}, {"functionality": "Portfolio Loading", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Portfolio Loading", "sentence": "The app also takes a long time to load my portfolio."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Coinbase app has become very unreliable. It crashes frequently and is very slow to update prices. The customer support is not helpful and takes too long to respond.
{"review": "The Coinbase app has become very unreliable. It crashes frequently and is very slow to update prices. The customer support is not helpful and takes too long to respond.", "issues": [{"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "It crashes frequently."}, {"functionality": "Price Update", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Price Updates", "sentence": "It is very slow to update prices."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Unhelpful Customer Support", "sentence": "The customer support is not helpful and takes too long to respond."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Credit Karma app has a lot of issues. It takes a long time to load my credit score, and the app often freezes. Customer support is also very slow and not helpful.
{"review": "The Credit Karma app has a lot of issues. It takes a long time to load my credit score, and the app often freezes. Customer support is also very slow and not helpful.", "issues": [{"functionality": "Credit Score Loading", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Credit Score Loading", "sentence": "It takes a long time to load my credit score."}, {"functionality": "App Stability", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Frequent Freezes", "sentence": "The app often freezes."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Slow Customer Support", "sentence": "Customer support is also very slow and not helpful."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Square app is very slow to load and crashes frequently. The interface is also very confusing and difficult to use. The customer support team is not responsive at all.
{"review": "The Square app is very slow to load and crashes frequently. The interface is also very confusing and difficult to use. The customer support team is not responsive at all.", "issues": [{"functionality": "App Performance", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow App Loading", "sentence": "The Square app is very slow to load."}, {"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "It crashes frequently."}, {"functionality": "User Interface (UI)", "severity": 2, "likelihood": 3, "category": "User Interface (UI)", "label": "Confusing Interface", "sentence": "The interface is also very confusing and difficult to use."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Unresponsive Customer Support", "sentence": "The customer support team is not responsive at all."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Chime app is very unreliable. It crashes almost every time I try to deposit a check, and the customer support is terrible. The app also takes a long time to load my account balance.
{"review": "The Chime app is very unreliable. It crashes almost every time I try to deposit a check, and the customer support is terrible. The app also takes a long time to load my account balance.", "issues": [{"functionality": "Check Deposit", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Crashes During Check Deposit", "sentence": "It crashes almost every time I try to deposit a check."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Terrible Customer Support", "sentence": "The customer support is terrible."}, {"functionality": "Account Balance", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Account Balance Loading", "sentence": "The app also takes a long time to load my account balance."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Acorns app has become very frustrating to use. It takes forever to load my portfolio, and the app crashes frequently. The interface is also very outdated.
{"review": "The Acorns app has become very frustrating to use. It takes forever to load my portfolio, and the app crashes frequently. The interface is also very outdated.", "issues": [{"functionality": "Portfolio Loading", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Portfolio Loading", "sentence": "It takes forever to load my portfolio."}, {"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "The app crashes frequently."}, {"functionality": "User Interface (UI)", "severity": 2, "likelihood": 3, "category": "User Interface (UI)", "label": "Outdated Interface", "sentence": "The interface is also very outdated."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Betterment app has been very unreliable. It crashes frequently and takes a long time to update my investments. The customer support is also very slow to respond.
{"review": "The Betterment app has been very unreliable. It crashes frequently and takes a long time to update my investments. The customer support is also very slow to respond.", "issues": [{"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "It crashes frequently."}, {"functionality": "Investment Update", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Investment Updates", "sentence": "It takes a long time to update my investments."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Slow Customer Support", "sentence": "The customer support is also very slow to respond."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Wealthfront app has a lot of bugs. It takes forever to load my account details, and it often crashes during trading sessions. The interface is also not user-friendly.
{"review": "The Wealthfront app has a lot of bugs. It takes forever to load my account details, and it often crashes during trading sessions. The interface is also not user-friendly.", "issues": [{"functionality": "Account Details", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Account Details Loading", "sentence": "It takes forever to load my account details."}, {"functionality": "Trading", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Crashes During Trading", "sentence": "It often crashes during trading sessions."}, {"functionality": "User Interface (UI)", "severity": 2, "likelihood": 3, "category": "User Interface (UI)", "label": "Non-User-Friendly Interface", "sentence": "The interface is also not user-friendly."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Ally Bank app has been a nightmare. It crashes frequently, especially when I try to transfer money. The customer support is not helpful, and the app is very slow to load.
{"review": "The Ally Bank app has been a nightmare. It crashes frequently, especially when I try to transfer money. The customer support is not helpful, and the app is very slow to load.", "issues": [{"functionality": "Money Transfer", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Crashes During Money Transfer", "sentence": "It crashes frequently, especially when I try to transfer money."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Unhelpful Customer Support", "sentence": "The customer support is not helpful."}, {"functionality": "App Performance", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow App Loading", "sentence": "The app is very slow to load."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The American Express app is very slow and unresponsive. It crashes frequently, and the notifications are delayed. The customer support is also not very helpful.
{"review": "The American Express app is very slow and unresponsive. It crashes frequently, and the notifications are delayed. The customer support is also not very helpful.", "issues": [{"functionality": "App Performance", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow and Unresponsive App", "sentence": "The American Express app is very slow and unresponsive."}, {"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "It crashes frequently."}, {"functionality": "Notifications", "severity": 2, "likelihood": 3, "category": "Notifications", "label": "Delayed Notifications", "sentence": "The notifications are delayed."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Unhelpful Customer Support", "sentence": "The customer support is also not very helpful."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Wells Fargo app is very unreliable. It crashes almost every time I try to deposit a check, and the customer support is terrible. The app also takes a long time to load my account balance.
{"review": "The Wells Fargo app is very unreliable. It crashes almost every time I try to deposit a check, and the customer support is terrible. The app also takes a long time to load my account balance.", "issues": [{"functionality": "Check Deposit", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Crashes During Check Deposit", "sentence": "It crashes almost every time I try to deposit a check."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Terrible Customer Support", "sentence": "The customer support is terrible."}, {"functionality": "Account Balance", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Account Balance Loading", "sentence": "The app also takes a long time to load my account balance."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Citi Mobile app is full of bugs. It crashes frequently, especially when I try to transfer money. The customer support is not helpful, and the app takes a long time to load.
{"review": "The Citi Mobile app is full of bugs. It crashes frequently, especially when I try to transfer money. The customer support is not helpful, and the app takes a long time to load.", "issues": [{"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "It crashes frequently, especially when I try to transfer money."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Unhelpful Customer Support", "sentence": "The customer support is not helpful."}, {"functionality": "App Performance", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow App Loading", "sentence": "The app takes a long time to load."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Bank of America app has a lot of issues. It takes forever to update my transactions, and the app crashes frequently. The customer support is also very slow to respond.
{"review": "The Bank of America app has a lot of issues. It takes forever to update my transactions, and the app crashes frequently. The customer support is also very slow to respond.", "issues": [{"functionality": "Transaction Update", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Transaction Updates", "sentence": "It takes forever to update my transactions."}, {"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "The app crashes frequently."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Slow Customer Support", "sentence": "The customer support is also very slow to respond."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Discover app is very unreliable. It crashes almost every time I try to transfer money, and the customer support is terrible. The app also takes a long time to load my account balance.
{"review": "The Discover app is very unreliable. It crashes almost every time I try to transfer money, and the customer support is terrible. The app also takes a long time to load my account balance.", "issues": [{"functionality": "Money Transfer", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Crashes During Money Transfer", "sentence": "It crashes almost every time I try to transfer money."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Terrible Customer Support", "sentence": "The customer support is terrible."}, {"functionality": "Account Balance", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Account Balance Loading", "sentence": "The app also takes a long time to load my account balance."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Capital One app is very buggy. It crashes almost every time I try to make a payment, and the customer service is unresponsive. The app also takes a long time to load my transactions.
{"review": "The Capital One app is very buggy. It crashes almost every time I try to make a payment, and the customer service is unresponsive. The app also takes a long time to load my transactions.", "issues": [{"functionality": "Payment Processing", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Crashes During Payments", "sentence": "It crashes almost every time I try to make a payment."}, {"functionality": "Customer Service", "severity": 4, "likelihood": 4, "category": "Support", "label": "Unresponsive Customer Service", "sentence": "The customer service is unresponsive."}, {"functionality": "Transaction Loading", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Transaction Loading", "sentence": "The app also takes a long time to load my transactions."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Fidelity app is very unreliable. It crashes frequently and takes a long time to update my investments. The customer support is also very slow to respond.
{"review": "The Fidelity app is very unreliable. It crashes frequently and takes a long time to update my investments. The customer support is also very slow to respond.", "issues": [{"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "It crashes frequently."}, {"functionality": "Investment Update", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Investment Updates", "sentence": "It takes a long time to update my investments."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Slow Customer Support", "sentence": "The customer support is also very slow to respond."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The PNC Bank app is very slow to load and crashes frequently. The interface is also very confusing and difficult to use. The customer support team is not responsive at all.
{"review": "The PNC Bank app is very slow to load and crashes frequently. The interface is also very confusing and difficult to use. The customer support team is not responsive at all.", "issues": [{"functionality": "App Performance", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow App Loading", "sentence": "The PNC Bank app is very slow to load."}, {"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "It crashes frequently."}, {"functionality": "User Interface (UI)", "severity": 2, "likelihood": 3, "category": "User Interface (UI)", "label": "Confusing Interface", "sentence": "The interface is also very confusing and difficult to use."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Unresponsive Customer Support", "sentence": "The customer support team is not responsive at all."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The SunTrust app is very unreliable. It crashes almost every time I try to deposit a check, and the customer support is terrible. The app also takes a long time to load my account balance.
{"review": "The SunTrust app is very unreliable. It crashes almost every time I try to deposit a check, and the customer support is terrible. The app also takes a long time to load my account balance.", "issues": [{"functionality": "Check Deposit", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Crashes During Check Deposit", "sentence": "It crashes almost every time I try to deposit a check."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Terrible Customer Support", "sentence": "The customer support is terrible."}, {"functionality": "Account Balance", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Account Balance Loading", "sentence": "The app also takes a long time to load my account balance."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The TD Ameritrade app has a lot of bugs. It takes forever to load my account details, and it often crashes during trading sessions. The interface is also not user-friendly.
{"review": "The TD Ameritrade app has a lot of bugs. It takes forever to load my account details, and it often crashes during trading sessions. The interface is also not user-friendly.", "issues": [{"functionality": "Account Details", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Account Details Loading", "sentence": "It takes forever to load my account details."}, {"functionality": "Trading", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Crashes During Trading", "sentence": "It often crashes during trading sessions."}, {"functionality": "User Interface (UI)", "severity": 2, "likelihood": 3, "category": "User Interface (UI)", "label": "Non-User-Friendly Interface", "sentence": "The interface is also not user-friendly."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Stash app is very slow and unresponsive. It crashes frequently, and the notifications are delayed. The customer support is also not very helpful.
{"review": "The Stash app is very slow and unresponsive. It crashes frequently, and the notifications are delayed. The customer support is also not very helpful.", "issues": [{"functionality": "App Performance", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow and Unresponsive App", "sentence": "The Stash app is very slow and unresponsive."}, {"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "It crashes frequently."}, {"functionality": "Notifications", "severity": 2, "likelihood": 3, "category": "Notifications", "label": "Delayed Notifications", "sentence": "The notifications are delayed."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Unhelpful Customer Support", "sentence": "The customer support is also not very helpful."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The SoFi app is very buggy. It crashes almost every time I try to make a payment, and the customer service is unresponsive. The app also takes a long time to load my transactions.
{"review": "The SoFi app is very buggy. It crashes almost every time I try to make a payment, and the customer service is unresponsive. The app also takes a long time to load my transactions.", "issues": [{"functionality": "Payment Processing", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Crashes During Payments", "sentence": "It crashes almost every time I try to make a payment."}, {"functionality": "Customer Service", "severity": 4, "likelihood": 4, "category": "Support", "label": "Unresponsive Customer Service", "sentence": "The customer service is unresponsive."}, {"functionality": "Transaction Loading", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Transaction Loading", "sentence": "The app also takes a long time to load my transactions."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The M1 Finance app has become very frustrating to use. It takes forever to load my portfolio, and the app crashes frequently. The interface is also very outdated.
{"review": "The M1 Finance app has become very frustrating to use. It takes forever to load my portfolio, and the app crashes frequently. The interface is also very outdated.", "issues": [{"functionality": "Portfolio Loading", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Portfolio Loading", "sentence": "It takes forever to load my portfolio."}, {"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "The app crashes frequently."}, {"functionality": "User Interface (UI)", "severity": 2, "likelihood": 3, "category": "User Interface (UI)", "label": "Outdated Interface", "sentence": "The interface is also very outdated."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Chime app is very slow and unresponsive. It crashes frequently, and the notifications are delayed. The customer support is also not very helpful.
{"review": "The Chime app is very slow and unresponsive. It crashes frequently, and the notifications are delayed. The customer support is also not very helpful.", "issues": [{"functionality": "App Performance", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow and Unresponsive App", "sentence": "The Chime app is very slow and unresponsive."}, {"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "It crashes frequently."}, {"functionality": "Notifications", "severity": 2, "likelihood": 3, "category": "Notifications", "label": "Delayed Notifications", "sentence": "The notifications are delayed."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Unhelpful Customer Support", "sentence": "The customer support is also not very helpful."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Navy Federal Credit Union app has become very frustrating to use. It takes forever to load my account balance, and the app crashes frequently. The interface is also very outdated.
{"review": "The Navy Federal Credit Union app has become very frustrating to use. It takes forever to load my account balance, and the app crashes frequently. The interface is also very outdated.", "issues": [{"functionality": "Account Balance", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Account Balance Loading", "sentence": "It takes forever to load my account balance."}, {"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "The app crashes frequently."}, {"functionality": "User Interface (UI)", "severity": 2, "likelihood": 3, "category": "User Interface (UI)", "label": "Outdated Interface", "sentence": "The interface is also very outdated."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Simple app has become very unreliable. It crashes frequently and takes a long time to update my transactions. The customer support is also very slow to respond.
{"review": "The Simple app has become very unreliable. It crashes frequently and takes a long time to update my transactions. The customer support is also very slow to respond.", "issues": [{"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "It crashes frequently."}, {"functionality": "Transaction Update", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Transaction Updates", "sentence": "It takes a long time to update my transactions."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Slow Customer Support", "sentence": "The customer support is also very slow to respond."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The TIAA app is very slow to load and crashes frequently. The interface is also very confusing and difficult to use. The customer support team is not responsive at all.
{"review": "The TIAA app is very slow to load and crashes frequently. The interface is also very confusing and difficult to use. The customer support team is not responsive at all.", "issues": [{"functionality": "App Performance", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow App Loading", "sentence": "The TIAA app is very slow to load."}, {"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "It crashes frequently."}, {"functionality": "User Interface (UI)", "severity": 2, "likelihood": 3, "category": "User Interface (UI)", "label": "Confusing Interface", "sentence": "The interface is also very confusing and difficult to use."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Unresponsive Customer Support", "sentence": "The customer support team is not responsive at all."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Truist app is very unreliable. It crashes almost every time I try to deposit a check, and the customer support is terrible. The app also takes a long time to load my account balance.
{"review": "The Truist app is very unreliable. It crashes almost every time I try to deposit a check, and the customer support is terrible. The app also takes a long time to load my account balance.", "issues": [{"functionality": "Check Deposit", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Crashes During Check Deposit", "sentence": "It crashes almost every time I try to deposit a check."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Terrible Customer Support", "sentence": "The customer support is terrible."}, {"functionality": "Account Balance", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Account Balance Loading", "sentence": "The app also takes a long time to load my account balance."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The Revolut app is very buggy. It crashes almost every time I try to make a payment, and the customer service is unresponsive. The app also takes a long time to load my transactions.
{"review": "The Revolut app is very buggy. It crashes almost every time I try to make a payment, and the customer service is unresponsive. The app also takes a long time to load my transactions.", "issues": [{"functionality": "Payment Processing", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Crashes During Payments", "sentence": "It crashes almost every time I try to make a payment."}, {"functionality": "Customer Service", "severity": 4, "likelihood": 4, "category": "Support", "label": "Unresponsive Customer Service", "sentence": "The customer service is unresponsive."}, {"functionality": "Transaction Loading", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Transaction Loading", "sentence": "The app also takes a long time to load my transactions."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
The BB&T app has a lot of issues. It takes forever to update my transactions, and the app crashes frequently. The customer support is also very slow to respond.
{"review": "The BB&T app has a lot of issues. It takes forever to update my transactions, and the app crashes frequently. The customer support is also very slow to respond.", "issues": [{"functionality": "Transaction Update", "severity": 3, "likelihood": 4, "category": "Performance", "label": "Slow Transaction Updates", "sentence": "It takes forever to update my transactions."}, {"functionality": "App Stability", "severity": 4, "likelihood": 5, "category": "Bug", "label": "Frequent Crashes", "sentence": "The app crashes frequently."}, {"functionality": "Customer Support", "severity": 4, "likelihood": 4, "category": "Support", "label": "Slow Customer Support", "sentence": "The customer support is also very slow to respond."}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
Uber Eats used to be great, but now the app crashes every time I try to place an order. The GPS is also off, showing the driver in the wrong location. The food is often cold when it arrives, and customer service takes forever to respond.
{"review": "Uber Eats used to be great, but now the app crashes every time I try to place an order. The GPS is also off, showing the driver in the wrong location. The food is often cold when it arrives, and customer service takes forever to respond.", "issues": [{"functionality": "App Stability", "severity": 5, "likelihood": 5, "category": "Bug", "sentence": "the app crashes every time I try to place an order", "label": "App Crashes"}, {"functionality": "GPS Accuracy", "severity": 4, "likelihood": 4, "category": "Connectivity", "sentence": "The GPS is also off, showing the driver in the wrong location", "label": "GPS Issues"}, {"functionality": "Food Quality", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "The food is often cold when it arrives", "label": "Cold Food"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "customer service takes forever to respond", "label": "Slow Support Response"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
Grubhub's latest update made the app slower and buggier. It freezes when I'm browsing menus and often crashes at checkout. The delivery estimates are also way off. Very disappointed.
{"review": "Grubhub's latest update made the app slower and buggier. It freezes when I'm browsing menus and often crashes at checkout. The delivery estimates are also way off. Very disappointed.", "issues": [{"functionality": "App Performance", "severity": 4, "likelihood": 5, "category": "Performance", "sentence": "the app slower and buggier", "label": "Slow App Performance"}, {"functionality": "Menu Browsing", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "It freezes when I'm browsing menus", "label": "App Freezes"}, {"functionality": "Order Placement", "severity": 5, "likelihood": 5, "category": "Bug", "sentence": "often crashes at checkout", "label": "Checkout Crashes"}, {"functionality": "Delivery Estimates", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "The delivery estimates are also way off", "label": "Inaccurate Delivery Estimates"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
DoorDash has been unreliable lately. The app crashes frequently, especially when applying promo codes. The delivery times are inaccurate, and customer service is not helpful. Please fix these issues.
{"review": "DoorDash has been unreliable lately. The app crashes frequently, especially when applying promo codes. The delivery times are inaccurate, and customer service is not helpful. Please fix these issues.", "issues": [{"functionality": "App Stability", "severity": 5, "likelihood": 5, "category": "Bug", "sentence": "The app crashes frequently", "label": "App Crashes"}, {"functionality": "Promo Codes", "severity": 4, "likelihood": 5, "category": "Bug", "sentence": "crashes when applying promo codes", "label": "Promo Code Issues"}, {"functionality": "Delivery Estimates", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "The delivery times are inaccurate", "label": "Inaccurate Delivery Estimates"}, {"functionality": "Customer Support", "severity": 3, "likelihood": 3, "category": "Support", "sentence": "customer service is not helpful", "label": "Unhelpful Support"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
Postmates' app has been a disaster recently. It takes forever to load, and sometimes it doesn't load at all. The GPS tracking is inaccurate, causing delivery delays. Very frustrating experience.
{"review": "Postmates' app has been a disaster recently. It takes forever to load, and sometimes it doesn't load at all. The GPS tracking is inaccurate, causing delivery delays. Very frustrating experience.", "issues": [{"functionality": "App Performance", "severity": 4, "likelihood": 5, "category": "Performance", "sentence": "It takes forever to load, and sometimes it doesn't load at all", "label": "Slow Loading Time"}, {"functionality": "GPS Accuracy", "severity": 4, "likelihood": 4, "category": "Connectivity", "sentence": "The GPS tracking is inaccurate", "label": "GPS Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
Seamless used to be my go-to, but now it's full of bugs. The app crashes when I try to place an order, and the delivery estimates are always wrong. I've also had problems with the payment system rejecting valid cards.
{"review": "Seamless used to be my go-to, but now it's full of bugs. The app crashes when I try to place an order, and the delivery estimates are always wrong. I've also had problems with the payment system rejecting valid cards.", "issues": [{"functionality": "Order Placement", "severity": 5, "likelihood": 5, "category": "Bug", "sentence": "The app crashes when I try to place an order", "label": "App Crashes"}, {"functionality": "Delivery Estimates", "severity": 3, "likelihood": 4, "category": "User Experience", "sentence": "the delivery estimates are always wrong", "label": "Inaccurate Delivery Estimates"}, {"functionality": "Payment System", "severity": 4, "likelihood": 4, "category": "Bug", "sentence": "problems with the payment system rejecting valid cards", "label": "Payment Issues"}]}
Extract issues from the user review in JSON format. For each issue, provide label, functionality, severity (1-5), likelihood (1-5), category (Bug, User Experience, Performance, Security, Compatibility, Functionality, UI, Connectivity, Localization, Accessibility, Data Handling, Privacy, Notifications, Account Management, Payment, Content Quality, Support, Updates, Syncing, Customization), and the sentence.
Zomato's app has been very slow and unresponsive. It crashes often, and the GPS tracking is not accurate. I've missed several orders because of these issues. Please improve the app.
{"review": "Zomato's app has been very slow and unresponsive. It crashes often, and the GPS tracking is not accurate. I've missed several orders because of these issues. Please improve the app.", "issues": [{"functionality": "App Performance", "severity": 4, "likelihood": 5, "category": "Performance", "sentence": "Zomato's app has been very slow and unresponsive", "label": "Slow App Performance"}, {"functionality": "App Stability", "severity": 5, "likelihood": 5, "category": "Bug", "sentence": "It crashes often", "label": "App Crashes"}, {"functionality": "GPS Accuracy", "severity": 4, "likelihood": 4, "category": "Connectivity", "sentence": "the GPS tracking is not accurate", "label": "GPS Issues"}]}