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A very pretty setting to have a meal, but unfortunately the service and food don't match the atmosphere.
service, food, atmosphere
negative, negative, positive
A waiter looked me in the eye and said we did not order wine, as if to infer we were making this up.
waiter, wine
negative, neutral
A+ was planning a party for my staff, and was treated rudely by another restaurant when trying to add more people to reservation (a simple no would have worked).
staff, reservation
negative, neutral
A+ for the food but the wait staffs need to educate themselves better.
food, wait staffs
positive, negative
AND you can still smoke at the outermost area of the patio - the wait staff can't technically serve you there because of the smoking, but if you don't mind walking to the bar to place an order (I don't), it's a great solution for smokers.
area, patio, bar, solution
neutral, neutral, neutral, positive
AND, the waitstaff likes to lick its fingers when cutting cakes/pies and serves hot and cold drinks by holding the glass or cup around the brim/top.
waitstaff, drinks, glass
negative, neutral, neutral
ASK for spice adjustments or for special orders, if you think you'll need them, BUT most dishes are GREAT as the staff prepares them.
dishes, staff
positive, neutral
AVOID - there are WAY better pre-theater places, like Orso, Hell's Kitchen, etc for the same price.
places, Kitchen
positive, neutral
About a half hour wait with reservations.
wait, reservations
negative, neutral
About the food we had a little difilculty keeping the orders straight ,the menu has too many choices,but the server was very helpul and suggested de paella valenciana which was extremele delicious.
menu, server
neutral, positive
About the wait - be prepared to - it isn't just anyplace offering top notch cuisine for about $25 all in.
wait, cuisine
neutral, positive
Accompaning fish or meat are some hefty side dishes such as white rice, black beans, yucca, radish, tomato, and green pepper salad, or plaintains cooked a variety of different ways.
dishes, white rice, black beans, tomato
positive, neutral, neutral, neutral
Across the menu, and even within a single dish, there is a stunning variety of scintillating, distinct flavors.
menu, dish
neutral, positive
Actually she want to eat sushi, but their staff reject to serve it.
sushi, staff
neutral, negative
Actually, upon being seated in the tea room, we weren't even offered the tea menus and had to ask for it.
the tea room, tea menus
neutral, negative
Adding insult to injury, the waiter had to ask for the wine bottle by number (where are we?
waiter, wine bottle
negative, neutral
Additionally the bar upstairs is picturesque and spacious, even though the techno music is horrible.
bar, techno music
neutral, negative
Additionally, one of the waiters found it necessary to walk around the restaurant, telling people how to eat their food.
waiters, food
positive, neutral
Affordable starters comprise most of the menu: Cheese plates with sweet-sour chutneys, spicy lamb-stuffed fried olives and plump mussels baked under saffron-herb breadcrumbs are addictive, but signature tigelle panini fixings shouldn't be missed.
menu, Cheese plates with sweet-sour chutneys, lamb-stuffed fried olives, tigelle panini
neutral, neutral, positive, positive
After 10 minutes of waiting, he finally returned to the table and snootily explained to us that the wine he had opened was actually better and more expensive (not yet on the menu, of course), but he would charge us the price of the bottle we had originally ordered.
waiting, table, wine, menu, price
neutral, neutral, negative, neutral, neutral
After 2 tries by the waiter to take it away (we hadn't even looked at it yet, we had full beers yet to drink), the manager approached and told us they needed the table for people with reservations.
waiter, beers, manager, reservations
negative, positive, negative, neutral
After 45 mins of waiting in an sans air conditioned bar, we grew tired of paying for over-priced drinks.
bar, drinks
neutral, negative
After I have my dinner I try to talk to the manager and let him know that he had very good workers and that he should be more considerate with them and the answer that I got from him was (THey can leave I don't care).
dinner, manager, workers
neutral, positive, positive
After I inquired why the food was taking so long, the waitress told us that the 2 dishes we ordered take a long time.
food, waitress, time
neutral, neutral, negative
After a 21/2 hour lunch in which our displeasure was apparent, we didn't receive an apology or an explanation from the waiter or manager.
lunch, waiter, manager
neutral, negative, negative
After a couple of drinks upstairs before our meal, we slipped downstairs to a nice corner table that offered plenty of privacy in this 'loud' place.
drinks, corner table
neutral, positive
After a few minutes, seeing we were without menus, a slightly more pleasant waitress approached us and explained that the manageress had asthma and wasn't in a good mood.
menus, waitress
neutral, positive
After a short 30 minutes of chatting and enjoying our drinks we were approached by the very pretentious Maitre D' who RUDELY demanded we order as our table was needed.
Maitre, table
negative, neutral
After a short wait at the bar (which was very crowded), we were seated upstairs at a private table.
wait, bar
neutral, negative
After a show we had surperb steaks and had cocktails at the bar.
steaks, cocktails, bar
positive, neutral, neutral
After a waiter spilled a soda on me, without cleaning it up, offering me a napkin, or apologizing, I tried to send back my awful friench fries.
waiter, soda, fries
negative, neutral, negative
After admitting that the items on the bill were not in line with the menu, the manager reserved the right to price at her own discretion!
bill, menu, manager, price
neutral, neutral, negative, neutral
After all that, it is average food at best with huge bill at the end.
food, bill
neutral, negative
After all, fresh fish, vegetables and fruits in season, olive oil, lemon and oregano are ingredients readily available on the Mediterranean.
fish, vegetables, fruits, olive oil, lemon, oregano, ingredients
positive, positive, positive, neutral, neutral, neutral, positive
After an hour of waiting at an overcrowded bar with our coats in our hands and no room to move, I approached the host (who never bothered to give us an update throughout our wait) to ask him how much longer, He was incredibly rude and dismissed me with his hand and walked away from me while I was trying to talk to him!
waiting, bar, room, host
neutral, negative, negative, negative
After arguing about this and requesting tap water instead of a bottled variety, we were exiled to customer Siberia, and the staff seemed eager get us out of the restaurant as soon as possible.
tap water, staff
neutral, negative
After arriving for a pre-theatre reservation to find the kitchen closed due to a mechanical failure, the problem was fixed an hour later (after many drinks at the bar, none of which management offered as a concession to the wait) and we were served a very good dinner in time to make the play.
bar, management, wait, served, dinner
neutral, negative, neutral, neutral, positive
After arriving we were told to wait at the bar, where there wasn't an inch of space so we remained in the tiny area near the coat check.
bar, space
neutral, negative
After asking several different people find our waiter, he returned to say he couldn't find any wine and begged us to order sake instead.
waiter, wine
negative, neutral
After asking the waiter for a few minutes to look over the menu, we had to call out several times over 15 minutes to get him to come back to our table.
waiter, menu, table
negative, neutral, neutral
After being given a bad table at Becco and leaving there, we walked around and decided on Da Rosina because the price was right and the menu looked good.
table, price, menu
negative, positive, positive
After being sat for dinner, we enjoyed the fresh bread and butter before the salad and main course.
dinner, bread, butter, salad
neutral, positive, positive, neutral
After being seated at an outdoor table on a 45 degree tilt, the surly waitress gave us menus.
seated, outdoor table, waitress
neutral, neutral, negative
After being seated by a very kind, but quite stressed, young lady, we took in the room and menu.
seated, menu, lady
neutral, neutral, positive
After being seated the waiter was prompt with coffee and taking my order.
waiter, coffee
positive, neutral
After being treated like we were at Nobu by the hostess, our waitress brought us our check before we even asked for it and denied us a 2nd round of drinks because.
hostess, waitress, drinks
negative, negative, neutral
After confronting the counter clerck he assured me the soups would stay warm as long as I wasn't walking 20 minutes to my destination.
counter, soups
neutral, positive
After dining there twice, all the waiters will remember you and what you ordered the last time you were there!
dining, waiters
neutral, positive
After dinner I thanked the bartender and told him how this was the only good French food we had found in Manhattan.
dinner, bartender, French food
neutral, positive, positive
After dinner I walked over to the cheese counter -after having been greeted by a rude server, I was shocked to see how dissapointing their cheese selection was: it is miniscule, many of the fresh chevre cheese were more than ready to be tossed, etc.
dinner, cheese counter, server
neutral, neutral, negative
After dinner and even a few times during the owner came upto us and asked us how we felt about the place and the food which doesn't happen often in Manhattan.
dinner, owner
neutral, positive
After dinner our waiter takes the bill and the manager tells him to clear our table so that we could leave.
dinner, waiter, bill, manager
neutral, negative, neutral, negative
After dinner the manager grabbed my boyfriend, asked him: Where are you from.
dinner, manager
neutral, negative
After each of them had had one drink, one of the managers came up to our table and told us that he no longer felt comfortable serving us any more margaritas.
drink, managers
neutral, negative
After fifteen minutes, when nobody even took our drink order, I looked around to try to get our waitresses attention only to see she and about five others of the waitstaff were having an endless gabfest by the register.
drink, waitresses, waitstaff
neutral, negative, negative
After finally choosing banana-macadamia nut pancakes (a Hawaiian favorite of mine) after being unable to decide between 4 or 5 dishes that all sounded spectacular, I sat back and enjoyed the (complementary) tall shot glass of the smoothie of the day.
dishes, glass
neutral, positive
After finishing your meal, you can drop by their natural food market next door for organic all natural grocery.
meal, food
neutral, positive
After having the table cleared and recieving fresh warm plates, we shared the Chicken Tikka Masala and the Chicken and Lentils.
table, plates, Chicken Tikka Masala, Lentils
neutral, positive, neutral, neutral
After hearing all of the specials, you would think they were twice as much as the menu prices (as other places do).
specials, menu prices
neutral, negative
After leaving the traditional 15% tip, the waiter ran after us for half a block to confront.
tip, waiter
neutral, negative
After losing our reservation the staff at March called 24 hours later to apologize and ask if we would still like to dine there.
reservation, staff
neutral, positive
After lunch, we sat at the bar and chatted with the bartender who was also very nice.
lunch, bartender
neutral, positive
After making our party wait for about an hour past our reservation time (which we chalked up to it being a busy Friday night), they gave us a wobbly makeshift table that was set up in the path of the staff rushing out of the kitchen.
reservation time, staff
neutral, negative
After making reservations 1 month ahead, they sent us to the bar when we arrived, you know to get you out some extra bucks because they had available tables at the moment.
bar, tables
neutral, positive
After making reservations almost a month in advance, I was very disappointed to be seated in a secluded area for dinner next to the sushi bar and KITCHEN!!!!!!!
reservations, seated, sushi bar
neutral, negative, neutral
After my friend and I were seated, we were greeted by a gorgeous waitress, who helped us make our way through the large selection of choices on the menu.
waitress, menu
positive, neutral
After ordering a couple beers from the pleasant bartender, my date and I took a seat at one of MANY vacant tables next to the bar (The bar stools were full).
bartender, seat, bar stools
positive, neutral, negative
After ordering a good amount of sushi the waiter asked me if that was all I wanted.
sushi, waiter
positive, neutral
After ordering drinks, we both decided on the Paella Vallenciana, brought out on hot plates.
Paella Vallenciana, plates
neutral, positive
After ordering my dinner and having it come to the table totally wrong, the manager argued with me over whether my meal was correct or not, and further argued that the mushrooms in my dish were really the eggplant that I ordered.
dinner, manager, mushrooms, dish, eggplant
neutral, negative, negative, neutral, negative
After ordering our food was brought to our table very quickly despite the huge crowd.
food, crowd
positive, negative
After our disappointing meal and terrible service we asked to speak to the manager (who was sitting alone having a glass of wine) when we were told he was too busy to speak to us!
service, manager, glass of wine
negative, negative, neutral
After our initial order, the waitress wasn't very attentive (we had to wait 15 minutes at a time to get her attention to refill drinks, order desert, etc).
waitress, drinks, desert
negative, neutral, neutral
After our waitress brought us menus took our drink orders, a diff hostess came over asked us to give up our table.
waitress, drink, hostess, table
neutral, neutral, negative, negative
After paying for our meal, we left some feedback with the manager (a chap named J.
meal, manager
neutral, negative
After reading all the reviews here and many glowing recommendations on food blogs, I thought I MUST try this pizza!
food, pizza
neutral, positive
After reading other reviews I was expecting poor service and ambience but was pleasantly surprised by our more than helpful waiter.
service, waiter
negative, positive
After scrunching into the tiny bar area and ordering a drink, I was annoyed but couldn't help but notice the handsome bartender having a tete-a-tete with another French-speaking cutie.
drink, bartender
neutral, positive
After sitting at the table with empty glasses for a 1/2 hour, we had to ask the busboys to get us drinks as our waiter was nowhere to be found.
table, drinks, waiter
neutral, neutral, negative
After sitting without any beverages for about fifteen minutes, the manager got up and poured a glass of water for his smacking companion.
beverages, manager, glass of water
neutral, negative, neutral
After some good food and spotty service, my friends and I were surprised to get a bill that had a 20% tip included post-tax.
service, bill
positive, neutral
After spending about 2 hours in the restaurant our waiter decided to call it a night without even asking if we wanted dessert.
waiter, dessert
negative, neutral
After spending over $500 on a business dinner, a manager knelt down at our table and asked us to quote, wrap it up and move to the bar.
dinner, manager, table, bar
neutral, negative, neutral, neutral
After stopping by on a whim a few months ago, I was so extremely impressed by the fresh Sushi and quality service that I now go there quite often for lunch as well as the occasional take-out dinner.
Sushi, service, lunch
positive, positive, neutral
After taking our orders, another person came to the table to announce the special dishes which the waiter forgot prompting 2 in our party to cancel the original orders in favor of the specials.
special dishes, waiter, specials
neutral, negative, neutral
After taking unusually long to bring the wine, the waiter could not open the bottle and had to get a different one.
waiter, bottle
negative, neutral
After the appetizers, which were the only saving grace (BBQ chips, spinach, fried bread), the servers descending and without asking started taking our plates away.
appetizers, servers
neutral, negative
After the bar, they sat us on the side with the wine room with a nice view of everything.
bar, view
neutral, positive
After the rude waitress took our order we were sipping our drinks when the manager comes over and says we have to leave as the tables are reserved for dinner patrons.
waitress, drinks, manager
negative, neutral, negative
After the waiter finally took our order and gave us our food he never came back.
waiter, food
negative, neutral
After the wine experience, I actually expected worse than what was served.
wine, served
neutral, negative
After the wonderful anipasto tray came, it was 60 minutes before our plates were removed and dinner was brought.
anipasto, plates, dinner
positive, neutral, neutral
After they were done poking and prodding our food, the waiter took it right from their table and tried to give it to us.
food, waiter
neutral, negative
After two terrific meals in the dining room, we opted to sit at the bar on our third visit.
meals, dining room, bar
positive, neutral, neutral
After waiting 40 minutes for a table and 30+ for our entrees, our waiter was distracted.
waiting, table, entrees, waiter
neutral, neutral, neutral, negative
After waiting an hour and a half, a delivery man - with heavily bleeding gums - told me not to worry, that my meal had been replaced with fresh food, and that my old order had been RE-SERVED to another customer.
delivery man, meal
negative, neutral
After waiting forty minutes for our brunch, learned that the waitress had -- oops!
brunch, waitress
neutral, negative
After waiting more than 15 minutes for our order to be taken and then having the waitress not know how to make certain drinks, our party of 7 was obviously dissatisified.
waitress, drinks
negative, neutral
After waiting over a month for weekend reservations, I would of rather gone to IL Baggato.
waiting, reservations
negative, neutral
After waiting to get a table for over a half hour even though we had reservations, we went up to the host.
waiting, reservations, host
negative, neutral, neutral