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",",
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"to",
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".",
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",",
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"this",
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".",
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",",
"we",
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",",
"one",
"of",
"the",
"leading",
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"credit",
"monitoring",
"products",
",",
"to",
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",",
"including",
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",",
"for",
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".",
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"information",
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"these",
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"instructions",
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".",
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"center",
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"451",
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[
"News",
"release",
":",
"17",
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"2012",
"There",
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"Information",
"Commissioner",
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",",
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"mother",
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" ",
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"internal",
"mail",
",",
"the",
"council",
"re",
"-",
"use",
"envelopes",
"that",
"have",
"been",
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"for",
"external",
"mail",
".",
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"this",
"case",
"the",
"external",
"address",
"was",
"nt",
"crossed",
"out",
",",
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"the",
"sensitive",
"file",
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"posted",
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"someone",
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"nothing",
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"do",
"with",
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" ",
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"details",
"can",
"be",
"found",
"in",
"the",
"final",
"penalty",
"notice",
".",
" ",
"Plymouth",
"City",
"Council",
" ",
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"breach",
"at",
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"City",
"Council",
"followed",
"a",
"similar",
"pattern",
",",
"with",
"information",
"passed",
"to",
"the",
"wrong",
"recipient",
"including",
"highly",
"sensitive",
"personal",
"information",
"about",
"two",
"parents",
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"four",
"children",
",",
"notably",
"allegations",
"of",
"child",
"neglect",
"relating",
"to",
"ongoing",
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"proceedings",
".",
" ",
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"breach",
"occurred",
"when",
"two",
"reports",
"about",
"separate",
"child",
"neglect",
"cases",
"were",
"sent",
"to",
"the",
"same",
"shared",
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".",
"Three",
"pages",
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"report",
"were",
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"papers",
"from",
"the",
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"case",
",",
"and",
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"were",
"handed",
"to",
"the",
"wrong",
"family",
".",
" ",
"More",
"details",
"can",
"be",
"found",
"in",
"the",
"final",
"penalty",
"notice",
".",
" ",
"Devon",
"County",
"Council",
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"Devon",
",",
"a",
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"used",
"a",
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"case",
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"template",
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"an",
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"panel",
"report",
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",",
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"report",
"was",
"sent",
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"one",
".",
" ",
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"mistake",
"revealed",
"personal",
"data",
"of",
"22",
"people",
",",
"including",
"details",
"of",
"alleged",
"criminal",
"offences",
"and",
"mental",
"and",
"physical",
"health",
".",
" ",
"More",
"details",
"can",
"be",
"found",
"in",
"the",
"final",
"penalty",
"notice",
".",
" ",
"London",
"Borough",
"of",
"Lewisham",
"In",
"Lewisham",
",",
"a",
"social",
"worker",
"left",
"sensitive",
"documents",
"in",
"a",
"plastic",
"shopping",
"bag",
"on",
"a",
"train",
",",
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"taking",
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"to",
"work",
"on",
".",
" ",
"The",
"files",
",",
"which",
"were",
"later",
"recovered",
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"the",
"rail",
"companys",
"lost",
"property",
"office",
",",
"included",
"GP",
"and",
"police",
"reports",
"and",
"allegations",
"of",
"sexual",
"abuse",
"and",
"neglect",
".",
" ",
"More",
"details",
"can",
"be",
"found",
"in",
"the",
"final",
"penalty",
"notice",
".",
" ",
"Information",
"Commissioner",
"Christopher",
"Graham",
"said",
":",
" ",
"We",
"are",
"fast",
"approaching",
"two",
"million",
"pounds",
"worth",
"of",
"monetary",
"penalties",
"issued",
"to",
"UK",
"councils",
"for",
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",",
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" ",
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"far",
"too",
"easy",
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"consider",
"these",
"breaches",
"as",
"simple",
"human",
"error",
".",
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"reality",
"is",
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"they",
"are",
"caused",
"by",
"councils",
"treating",
"sensitive",
"personal",
"data",
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"same",
"routine",
"way",
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"would",
"deal",
"with",
"more",
"general",
"correspondence",
".",
"Far",
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"these",
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",",
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"do",
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"appear",
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"that",
"the",
"data",
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"are",
"handling",
"is",
"about",
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"people",
",",
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"often",
"the",
"more",
"vulnerable",
"members",
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" ",
"The",
"distress",
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"these",
"incidents",
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"have",
"caused",
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"the",
"people",
"involved",
"is",
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",",
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"type",
"of",
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"data",
"will",
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"be",
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" ",
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"and",
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"\"",
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"preliminary",
"hearing",
",",
"Kristin",
"Nyunt",
",",
"39",
",",
"was",
"ordered",
"by",
"Judge",
"Julie",
"Culver",
"to",
"stand",
"trial",
"on",
"43",
"counts",
"of",
"theft",
",",
"forgery",
",",
"computer",
"fraud",
"and",
"burglary",
",",
"including",
"downloading",
"personal",
"information",
"of",
"more",
"than",
"25",
"potential",
"victims",
"from",
"a",
"law",
"enforcement",
"-",
"sensitive",
"database",
"assigned",
"for",
"police",
"use",
"by",
"her",
"then",
"-",
"husband",
"John",
"Nyunt",
",",
"a",
"since",
"retired",
"commander",
"in",
"the",
"Pacific",
"Grove",
"Police",
"Department",
".",
" ",
"John",
"Nyunt",
"has",
"not",
"been",
"charged",
"in",
"the",
"case",
",",
"although",
"officials",
"say",
"the",
"Monterey",
"County",
"District",
"Attorney",
"'s",
"office",
"and",
"the",
"FBI",
"are",
"investigating",
"him",
".",
" ",
"\"",
"John",
"Nyunt",
"and",
"his",
"family",
"were",
"among",
"her",
"many",
",",
"many",
"victims",
",",
"\"",
"said",
"Juliet",
"Peck",
",",
"Nyunt",
"'s",
"attorney",
".",
"\"",
"He",
"continues",
"to",
"be",
".",
"\"",
" ",
"Adding",
"to",
"the",
"confusion",
"during",
"court",
"testimony",
"this",
"week",
"and",
"last",
"is",
"the",
"fact",
"that",
"several",
"of",
"the",
"case",
"'s",
"victims",
"were",
"colleagues",
"or",
"relatives",
"of",
"John",
"Nyunt",
",",
"who",
"has",
"been",
"on",
"leave",
"since",
"Kristin",
"'s",
"arrest",
"in",
"January",
".",
"He",
"retired",
"from",
"the",
"force",
"on",
"Saturday",
".",
" ",
"According",
"to",
"testimony",
",",
"Nyunt",
"took",
"charge",
"of",
"investigating",
"his",
"family",
"'s",
"complaints",
"for",
"Pacific",
"Grove",
"police",
"while",
"his",
"wife",
"was",
"a",
"suspect",
".",
" ",
"What",
"has",
"n't",
"come",
"out",
"in",
"court",
"is",
"why",
"the",
"commander",
"chose",
"to",
"investigate",
"cases",
"involving",
"his",
"own",
"family",
".",
" ",
"Judge",
"Culver",
"said",
"that",
"\"",
"whether",
"or",
"not",
"another",
"person",
"was",
"involved",
",",
"\"",
"Kristin",
"Nyunt",
"will",
"have",
"to",
"stand",
"trial",
".",
" ",
"Advertisement",
" ",
"The",
"crimes",
"were",
"\"",
"very",
"involved",
"...",
"very",
"sophisticated",
",",
"\"",
"Culver",
"said",
".",
" ",
"Over",
"multiple",
"sustained",
"objections",
"of",
"prosecutor",
"Steve",
"Somers",
",",
"Kristin",
"Nyunt",
"'s",
"attorney",
"Angela",
"Johnson",
"suggested",
"John",
"Nyunt",
"looked",
"the",
"other",
"way",
"or",
"failed",
"to",
"fully",
"investigate",
"his",
"wife",
"'s",
"alleged",
"crimes",
",",
"even",
"after",
"victims",
"turned",
"to",
"him",
"for",
"help",
"as",
"a",
"commander",
"in",
"the",
"Pacific",
"Grove",
"Police",
"Department",
".",
" ",
"\"",
"There",
"'s",
"not",
"only",
"the",
"possibility",
"that",
"he",
"was",
"involved",
",",
"\"",
"Johnson",
"said",
".",
"\"",
"He",
"was",
"involved",
".",
"\"",
" ",
"There",
"is",
"ample",
"evidence",
",",
"she",
"said",
",",
"\"",
"that",
"John",
"Nyunt",
"is",
"part",
"of",
"this",
"...",
"He",
"took",
"advantage",
"of",
"my",
"client",
"when",
"she",
"was",
"not",
"being",
"treated",
"for",
"her",
"bipolar",
"condition",
"...",
"He",
"was",
"part",
"of",
"it",
"and",
"he",
"set",
"her",
"up",
".",
"\"",
" ",
"In",
"one",
"instance",
",",
"Nyunt",
"'s",
"previous",
"wife",
"had",
"contacted",
"him",
"after",
"she",
"discovered",
"charges",
"were",
"made",
"to",
"credit",
"cards",
"in",
"her",
"name",
".",
" ",
"Seeing",
"that",
"items",
"were",
"ordered",
"but",
"not",
"yet",
"delivered",
"to",
"an",
"empty",
"rental",
"house",
"in",
"Monterey",
",",
"the",
"victim",
"allegedly",
"asked",
"Nyunt",
"to",
"stake",
"out",
"the",
"house",
"on",
"the",
"delivery",
"date",
"to",
"see",
"who",
"picked",
"up",
"the",
"package",
" ",
"a",
"common",
"police",
"procedure",
"in",
"mail",
"fraud",
"cases",
".",
" ",
"But",
"according",
"to",
"testimony",
",",
"Nyunt",
"never",
"endeavored",
"to",
"see",
"who",
"came",
"for",
"the",
"deliveries",
",",
"nor",
"did",
"he",
"ask",
"his",
"next",
"-",
"in",
"-",
"command",
"to",
"do",
"so",
".",
" ",
"That",
"subordinate",
",",
"a",
"Pacific",
"Grove",
"officer",
"who",
"has",
"since",
"left",
"the",
"area",
"to",
"work",
"at",
"another",
"department",
",",
"later",
"became",
"one",
"of",
"the",
"scam",
"'s",
"identity",
"theft",
"victims",
",",
"according",
"to",
"testimony",
".",
" ",
"Johnson",
"also",
"suggested",
"John",
"Nyunt",
"committed",
"a",
"security",
"breach",
"when",
"he",
"attended",
"an",
"FBI",
"training",
"in",
"Quantico",
",",
"Va.",
",",
"and",
"failed",
"to",
"report",
"to",
"law",
"enforcement",
"he",
"'d",
"just",
"discovered",
"Kristin",
"had",
"apparently",
"tapped",
"into",
"his",
"cellphone",
".",
" ",
"According",
"to",
"testimony",
",",
"district",
"attorney",
"investigator",
"George",
"Ramirez",
"was",
"the",
"only",
"law",
"enforcement",
"official",
"to",
"learn",
"of",
"the",
"phone",
"bugging",
",",
"and",
"that",
"was",
"after",
"Ramirez",
"asked",
"John",
"Nyunt",
"about",
"it",
".",
" ",
"As",
"to",
"whether",
"John",
"Nyunt",
"could",
"have",
"been",
"involved",
"in",
"crimes",
"or",
"cover",
"-",
"ups",
",",
"prosecutor",
"Somers",
"said",
",",
"\"",
"He",
"could",
"have",
"...",
"It",
"does",
"n't",
"affect",
"her",
"culpability",
".",
"\"",
" ",
"Somers",
"said",
"the",
"case",
"involved",
"a",
"\"",
"clear",
"modus",
"operandi",
"\"",
"of",
"running",
"database",
"searches",
"for",
"the",
"names",
"of",
"people",
"who",
"somehow",
"crossed",
"Kristin",
"'s",
"path",
".",
"Then",
"phony",
"credit",
"accounts",
"were",
"set",
"up",
"and",
"merchandise",
"ordered",
".",
" ",
"\"",
"A",
"lot",
"of",
"the",
"stuff",
"ends",
"up",
"in",
"Kristin",
"Nyunt",
"'s",
"home",
",",
"\"",
"he",
"said",
".",
"Among",
"the",
"items",
"seized",
"by",
"police",
"were",
"several",
"Victoria",
"'s",
"Secret",
"bras",
"that",
"were",
"possibly",
"ordered",
"through",
"the",
"scam",
".",
" ",
"Forged",
"checks",
"were",
"also",
"traced",
"to",
"Kristin",
"after",
"she",
"allegedly",
"tried",
"to",
"cash",
"them",
"at",
"a",
"Carmel",
"area",
"grocery",
"store",
".",
" ",
"Plenty",
"of",
"evidence",
"tied",
"her",
"to",
"the",
"crimes",
",",
"Somers",
"said",
".",
" ",
"Kristin",
"Nyunt",
"is",
"scheduled",
"for",
"arraignment",
"on",
"Dec.",
"10",
".",
" ",
"Julia",
"Reynolds",
"can",
"be",
"reached",
"at",
"648",
"-",
"1187",
"or",
"[email protected]",
".",
";"
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[
"Sally",
"Beauty",
"suffers",
"data",
"breach",
"in",
"their",
"payment",
"card",
"environment",
".",
";"
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[
"One",
"afternoon",
"last",
"spring",
",",
"Micky",
"Tripathi",
"received",
"a",
"panicked",
"call",
"from",
"an",
"employee",
".",
"Someone",
"had",
"broken",
"into",
"his",
"car",
"and",
"stolen",
"his",
"briefcase",
"and",
"company",
"laptop",
"along",
"with",
"it",
".",
" ",
"So",
"began",
"a",
"nightmare",
"that",
"cost",
"his",
"small",
"nonprofit",
"health",
"consultancy",
"nearly",
"$",
"300,000",
"in",
"legal",
",",
"private",
"investigation",
",",
"credit",
"monitoring",
"and",
"media",
"consultancy",
"fees",
".",
" ",
"Tripathis",
"nonprofit",
",",
"the",
"Massachusetts",
"eHealth",
"Collaborative",
"in",
"Waltham",
",",
"Mass.",
",",
"works",
"with",
"doctors",
"and",
"hospitals",
"to",
"help",
"digitize",
"their",
"patient",
"records",
".",
"His",
"employees",
"stolen",
"laptop",
"contained",
"unencrypted",
"records",
"for",
"13,687",
"patients",
" ",
"each",
"record",
"containing",
"some",
"combination",
"of",
"a",
"patients",
"name",
",",
"Social",
"Security",
"number",
",",
"birth",
"date",
",",
"contact",
"information",
"and",
"insurance",
"information",
" ",
"an",
"identity",
"theft",
"gold",
"mine",
".",
" ",
"His",
"experience",
",",
"which",
"proved",
"costly",
",",
"was",
"hardly",
"uncommon",
".",
"Large",
"-",
"scale",
"medical",
"data",
"breaches",
"have",
"been",
"on",
"the",
"rise",
"in",
"recent",
"years",
".",
" ",
"As",
"part",
"of",
"the",
"2009",
"stimulus",
"bill",
",",
"the",
"federal",
"government",
"provides",
"incentive",
"payments",
"to",
"doctors",
"and",
"hospitals",
"to",
"adopt",
"electronic",
"health",
"records",
".",
" ",
"Nearly",
"40",
"percent",
"of",
"U.S.",
"primary",
"-",
"care",
"doctors",
"and",
"about",
"25",
"percent",
"of",
"hospitals",
"now",
"use",
"electronic",
"patient",
"records",
".",
" ",
"An",
"unintended",
"consequence",
"is",
"that",
"as",
"patient",
"records",
"have",
"been",
"digitized",
",",
"health",
"data",
"breaches",
"have",
"surged",
"as",
"hospitals",
"adopt",
"electronic",
"medical",
"records",
"and",
"mobile",
"technology",
"without",
"spending",
"enough",
"on",
"security",
"to",
"ensure",
"patient",
"privacy",
".",
" ",
"The",
"number",
"of",
"reported",
"breaches",
"was",
"up",
"32",
"percent",
"in",
"2011",
"from",
"the",
"year",
"before",
",",
"according",
"to",
"the",
"Ponemon",
"Institute",
",",
"a",
"Michigan",
"-",
"based",
"information",
"-",
"security",
"research",
"group",
".",
" ",
"Those",
"breaches",
"cost",
"the",
"industry",
"an",
"estimated",
"$",
"6.5",
"billion",
"in",
"2010",
".",
"In",
"49",
"percent",
"of",
"the",
"cases",
",",
"lost",
"or",
"stolen",
"phones",
"or",
"personal",
"computers",
"were",
"responsible",
".",
" ",
"Fifty",
"-",
"three",
"percent",
"of",
"the",
"organizations",
"surveyed",
"by",
"the",
"group",
"said",
"that",
"inadequate",
"funding",
"was",
"the",
"biggest",
"barrier",
"to",
"preventing",
"data",
"breaches",
".",
" ",
"Fallout",
"can",
"be",
"severe",
" ",
"When",
"mistakes",
"occur",
",",
"the",
"fallout",
"can",
"be",
"more",
"severe",
"than",
"the",
"typical",
"breach",
"of",
"email",
"addresses",
"or",
"credit",
"card",
"numbers",
".",
" ",
"In",
"the",
"wrong",
"hands",
",",
"health",
"records",
"also",
"can",
"be",
"used",
"for",
"blackmail",
"and",
"public",
"humiliation",
".",
"The",
"information",
"can",
"also",
"be",
"used",
"by",
"insurance",
"companies",
"to",
"inflate",
"rates",
",",
"or",
"by",
"employers",
"to",
"deny",
"job",
"applicants",
".",
" ",
"Tripathi",
",",
"of",
"Massachusetts",
"eHealth",
"Collaborative",
",",
"did",
"nt",
"find",
"the",
"stolen",
"laptop",
",",
"and",
"the",
"incident",
"cost",
"his",
"nonprofit",
"$",
"288,000",
" ",
"not",
"to",
"mention",
"600",
"hours",
"dealing",
"with",
"the",
"fallout",
"and",
"the",
"intangible",
"cost",
"of",
"repairing",
"the",
"reputational",
"damage",
"that",
"followed",
".",
" ",
"In",
"many",
"ways",
",",
"it",
"got",
"off",
"easy",
".",
"In",
"October",
",",
"a",
"desktop",
"computer",
"containing",
"unencrypted",
"records",
"on",
"more",
"than",
"4",
"million",
"patients",
"was",
"stolen",
"from",
"Sutter",
"Health",
",",
"a",
"nonprofit",
"health",
"system",
"based",
"in",
"Sacramento",
".",
"A",
"rock",
"was",
"thrown",
"through",
"a",
"window",
"to",
"gain",
"access",
"to",
"the",
"computer",
".",
"The",
"theft",
"is",
"now",
"the",
"subject",
"of",
"two",
"class",
"-",
"action",
"suits",
",",
"each",
"of",
"which",
"seeks",
"$",
"1,000",
"for",
"each",
"patient",
"record",
"breached",
".",
" ",
"The",
"stolen",
"computer",
"did",
"not",
"contain",
"patient",
"financial",
"records",
",",
"Social",
"Security",
"numbers",
",",
"health",
"plan",
"identification",
"numbers",
"or",
"actual",
"medical",
"records",
",",
"Sutter",
"said",
".",
" ",
"Many",
"major",
"breaches",
" ",
"Since",
"federal",
"health",
"care",
"data",
"-",
"breach",
"notification",
"rules",
"took",
"effect",
"in",
"2009",
",",
"Health",
"and",
"Human",
"Services",
"records",
"show",
"that",
"the",
"Sutter",
"theft",
"was",
"exceeded",
"only",
"when",
"the",
"U.S.",
"militarys",
"health",
"insurance",
"program",
"lost",
"backup",
"tapes",
"in",
"September",
"containing",
"information",
"on",
"more",
"than",
"4.9",
"million",
"patients",
".",
" ",
"Last",
"year",
",",
"hard",
"drives",
"containing",
"health",
"histories",
",",
"financial",
"information",
"and",
"Social",
"Security",
"numbers",
"of",
"1.9",
"million",
"Health",
"Net",
"insurance",
"customers",
"disappeared",
"from",
"an",
"office",
".",
"State",
"regulators",
"launched",
"investigations",
"into",
"Health",
"Nets",
"security",
"procedures",
".",
" ",
"In",
"one",
"of",
"the",
"largest",
"cases",
"before",
"implementation",
"of",
"notification",
"rules",
",",
"government",
"health",
"data",
"was",
"at",
"risk",
"in",
"2006",
"when",
"a",
"laptop",
"with",
"data",
"on",
"26.5",
"million",
"veterans",
"was",
"stolen",
"from",
"a",
"government",
"employees",
"home",
".",
"The",
"computer",
"equipment",
"was",
"recovered",
",",
"and",
"the",
"FBI",
"said",
"the",
"sensitive",
"files",
"were",
"nt",
"accessed",
".",
" ",
"In",
"another",
"California",
"case",
",",
"Stanford",
"Hospital",
"in",
"Palo",
"Alto",
"blamed",
"a",
"subcontractor",
"used",
"by",
"an",
"outside",
"vendor",
"for",
"a",
"privacy",
"breach",
"that",
"led",
"to",
"the",
"posting",
"online",
"of",
"medical",
"information",
"for",
"thousands",
"of",
"emergency",
"room",
"patients",
".",
" ",
"The",
"data",
"of",
"20,000",
"patients",
",",
"including",
"names",
"and",
"diagnosis",
"codes",
",",
"remained",
"on",
"a",
"commercial",
"website",
"for",
"nearly",
"a",
"year",
"until",
"it",
"was",
"discovered",
"in",
"August",
"and",
"taken",
"down",
".",
" ",
"The",
"spreadsheet",
"included",
"names",
",",
"diagnosis",
"codes",
",",
"account",
"numbers",
",",
"admission",
"and",
"discharge",
"dates",
",",
"and",
"billing",
"charges",
"for",
"patients",
"seen",
"at",
"Stanford",
"Hospitals",
"emergency",
"room",
"during",
"a",
"six",
"-",
"month",
"period",
"in",
"2009",
",",
"said",
"Gary",
"Migdol",
",",
"a",
"spokesman",
"for",
"Stanford",
"Hospital",
"and",
"Clinics",
".",
"It",
"did",
"not",
"include",
"Social",
"Security",
"numbers",
",",
"birth",
"dates",
",",
"credit",
"card",
"numbers",
"or",
"other",
"information",
"used",
"to",
"perpetrate",
"identity",
"theft",
",",
"he",
"said",
",",
"but",
"the",
"hospital",
"is",
"offering",
"free",
"identity",
"protection",
"services",
"to",
"affected",
"patients",
".",
" ",
"Lagging",
"in",
"encryption",
" ",
"Roughly",
"one",
"-",
"fifth",
"of",
"the",
"publicly",
"disclosed",
"breaches",
"in",
"the",
"last",
"seven",
"years",
"have",
"involved",
"health",
"care",
"providers",
",",
"according",
"to",
"a",
"database",
"kept",
"by",
"San",
"Diego",
"-",
"based",
"Privacy",
"Rights",
"Clearinghouse",
".",
" ",
"The",
"increasing",
"digitization",
"of",
"medical",
"data",
"are",
"creating",
"new",
"problems",
",",
"as",
"the",
"information",
"travels",
"more",
"easily",
"among",
"the",
"dozens",
"of",
"contractors",
"that",
"are",
"typically",
"authorized",
"to",
"handle",
"a",
"persons",
"medical",
"records",
"and",
"is",
"more",
"easily",
"lost",
"or",
"accidentally",
"posted",
"online",
".",
" ",
"While",
"Sutter",
"said",
"the",
"computer",
"was",
"password",
"-",
"protected",
",",
"the",
"data",
"on",
"patients",
"was",
"not",
"encrypted",
",",
"drawing",
"criticism",
"from",
"privacy",
"and",
"computer",
"security",
"experts",
".",
" ",
"On",
"a",
"computer",
"in",
"which",
"data",
"are",
"encrypted",
",",
"a",
"user",
"would",
"typically",
"have",
"to",
"enter",
"another",
"password",
"in",
"addition",
"to",
"the",
"computers",
"general",
"password",
"to",
"access",
"that",
"specific",
"data",
".",
" ",
"Though",
"encrypting",
"patient",
"information",
"is",
"highly",
"recommended",
"by",
"the",
"federal",
"government",
",",
"Verizon",
"health",
"care",
"and",
"data",
"security",
"expert",
"Dr.",
"Peter",
"Tippett",
"said",
"the",
"health",
"care",
"industry",
"lags",
"behind",
"the",
"financial",
"and",
"high",
"-",
"tech",
"industries",
"by",
"10",
"to",
"15",
"years",
"when",
"it",
"comes",
"to",
"protecting",
"personal",
"data",
".",
" ",
"Overall",
",",
"the",
"health",
"care",
"system",
"needs",
"a",
"lot",
"of",
"work",
"at",
"being",
"more",
"secure",
",",
"Tippett",
"said",
".",
" ",
"In",
"most",
"cases",
",",
"Tippett",
"said",
",",
"computer",
"thieves",
"are",
"simply",
"looking",
"to",
"make",
"a",
"little",
"cash",
"reselling",
"the",
"stolen",
"computer",
"itself",
".",
"Sometimes",
"they",
"may",
"try",
"to",
"ransom",
"the",
"computer",
"back",
"to",
"its",
"original",
"owner",
".",
"If",
"the",
"data",
"itself",
"is",
"accessed",
",",
"usually",
"by",
"organized",
"crime",
"operations",
",",
"he",
"said",
"criminals",
"would",
"generally",
"try",
"to",
"use",
"it",
"to",
"blackmail",
"prominent",
"people",
"with",
"potentially",
"embarrassing",
"diagnoses",
"or",
"steal",
"patients",
"identities",
"to",
"fraudulently",
"bill",
"health",
"insurers",
"for",
"medical",
"procedures",
"that",
"were",
"nt",
"really",
"performed",
".",
" ",
"Cleanup",
"complicated",
" ",
"Cleaning",
"up",
"after",
"such",
"breaches",
"can",
"be",
"difficult",
".",
" ",
"Tripathi",
",",
"of",
"eHealth",
"Collaborative",
",",
"went",
"to",
"work",
"assembling",
"a",
"crisis",
"team",
"of",
"lawyers",
"and",
"customers",
"and",
"a",
"chief",
"security",
"officer",
".",
"The",
"biggest",
"headache",
",",
"he",
"says",
",",
"was",
"deciphering",
"how",
"much",
"about",
"the",
"breach",
"his",
"nonprofit",
"needed",
"to",
"disclose",
".",
" ",
"Health",
"organizations",
"are",
"required",
"by",
"federal",
"law",
"to",
"report",
"data",
"breaches",
"that",
"affect",
"more",
"than",
"500",
"people",
"to",
"the",
"Department",
"of",
"Health",
"and",
"Human",
"Services",
".",
"The",
"departments",
"Office",
"of",
"Civil",
"Rights",
"publishes",
"the",
"equivalent",
"of",
"a",
"data",
"breach",
"Wall",
"of",
"Shame",
"on",
"its",
"website",
" ",
"which",
"now",
"includes",
"385",
"breaches",
"affecting",
"more",
"than",
"18",
"million",
"people",
".",
" ",
"Tripathi",
"said",
"he",
"quickly",
"discovered",
"just",
"how",
"many",
"ways",
"there",
"were",
"to",
"count",
"to",
"500",
".",
"The",
"law",
"requires",
"disclosure",
"only",
"in",
"cases",
"that",
"pose",
"a",
"significant",
"risk",
"of",
"financial",
",",
"reputational",
"or",
"other",
"harm",
"to",
"the",
"individual",
"affected",
".",
"His",
"team",
"spent",
"hours",
"poring",
"over",
"a",
"backup",
"of",
"the",
"stolen",
"laptop",
"files",
".",
"Of",
"the",
"nearly",
"14,000",
"patient",
"records",
"on",
"the",
"stolen",
"laptop",
",",
"most",
"records",
"did",
"not",
"warrant",
"disclosure",
".",
"In",
"2,777",
"cases",
",",
"for",
"instance",
",",
"a",
"record",
"listed",
"only",
"a",
"patients",
"name",
".",
" ",
"Liability",
"issues",
" ",
"Complicating",
"matters",
"were",
"liability",
"rules",
".",
"In",
"the",
"eyes",
"of",
"the",
"law",
",",
"Tripathis",
"nonprofit",
"is",
"a",
"contractor",
"that",
"acts",
"on",
"behalf",
"of",
"health",
"providers",
".",
"The",
"legal",
"burden",
"of",
"protecting",
"patient",
"data",
"actually",
"falls",
"on",
"his",
"clients",
":",
"the",
"physicians",
"and",
"hospitals",
"who",
"entrusted",
"his",
"nonprofit",
"with",
"their",
"files",
".",
" ",
"The",
"laws",
"create",
"a",
"perverse",
"outcome",
",",
"he",
"says",
".",
"It",
"was",
"our",
"fault",
",",
"but",
"from",
"a",
"federal",
"perspective",
",",
"it",
"was",
"nt",
"our",
"breach",
".",
" ",
"Tripathi",
"narrowed",
"down",
"the",
"group",
"of",
"patients",
"whose",
"data",
"put",
"them",
"at",
"serious",
"risk",
"for",
"identity",
"theft",
"to",
"998",
"people",
"across",
"seven",
"physician",
"practices",
".",
"Only",
"one",
"practice",
"broke",
"the",
"500",
"-",
"patient",
"threshold",
"requiring",
"disclosure",
"on",
"the",
"Department",
"of",
"Health",
"and",
"Human",
"Services",
"website",
".",
" ",
"His",
"office",
"got",
"to",
"work",
"notifying",
"the",
"affected",
"patients",
"of",
"the",
"data",
"breach",
".",
"They",
"offered",
"free",
"credit",
"monitoring",
" ",
"though",
"less",
"than",
"10",
"percent",
"took",
"them",
"up",
"on",
"the",
"option",
" ",
"spending",
"a",
"total",
"of",
"$",
"6,000",
".",
" ",
"In",
"the",
"aftermath",
",",
"Tripathi",
"says",
"his",
"company",
"destroyed",
"all",
"patient",
"data",
"on",
"mobile",
"devices",
"and",
"temporarily",
"prohibited",
"employees",
"from",
"removing",
"patient",
"data",
"from",
"clients",
"offices",
".",
"The",
"company",
"mandates",
"that",
"all",
"data",
"be",
"encrypted",
",",
"and",
"employees",
"are",
"required",
"to",
"tell",
"health",
"providers",
"what",
"data",
"they",
"will",
"need",
"to",
"access",
"and",
"how",
"they",
"plan",
"to",
"use",
"it",
".",
" ",
"Breaches",
"are",
"going",
"to",
"be",
"one",
"of",
"the",
"big",
"challenges",
"as",
"more",
"physicians",
"and",
"hospitals",
"adopt",
"electronic",
"health",
"records",
",",
"Tripathi",
"says",
".",
"Were",
"entering",
"a",
"brave",
"new",
"world",
".",
";"
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"inspections",
"of",
"Safeway",
"dumpsters",
"in",
"2012",
"and",
"2013",
" ",
"was",
"approved",
"Friday",
"by",
"Alameda",
"County",
"Superior",
"Court",
"Judge",
"Wynne",
"Carvill",
".",
"Safeway",
"admitted",
"no",
"wrongdoing",
",",
"but",
"said",
"it",
"will",
"beef",
"up",
"training",
"to",
"avoid",
"future",
"problems",
".",
"The",
"company",
"was",
"accused",
"by",
"several",
"counties",
"of",
"violations",
"at",
"more",
"than",
"500",
"stores",
"and",
"distribution",
"centers",
"it",
"operated",
"in",
"California",
",",
"including",
"stores",
"under",
"the",
"brand",
"names",
"Vons",
",",
"Pavilions",
"and",
"Pak",
"N",
"Save",
",",
"said",
"Alameda",
"County",
"Assistant",
"District",
"Attorney",
"Ken",
"Mifsud",
",",
"one",
"of",
"the",
"lead",
"attorneys",
"in",
"the",
"case",
".",
" ",
"Safeways",
"disposal",
"practices",
"raised",
"concern",
"in",
"2012",
",",
"Mifsud",
"said",
",",
"when",
"district",
"attorneys",
"from",
"San",
"Joaquin",
"and",
"Orange",
"counties",
"conducted",
"an",
"investigation",
"into",
"a",
"different",
"business",
"and",
"found",
"that",
"Safeway",
"was",
"illegally",
"shipping",
"hazardous",
"materials",
"back",
"to",
"its",
"distribution",
"centers",
".",
"That",
"in",
"and",
"of",
"itself",
"is",
"illegal",
",",
"he",
"said",
".",
"Hazardous",
"waste",
"needs",
"to",
"handled",
"by",
"licensed",
"transporters",
",",
"and",
"it",
"needs",
"to",
"be",
"properly",
"labeled",
".",
"None",
"of",
"that",
"was",
"happening",
".",
"Based",
"on",
"that",
"discovery",
",",
"Mifsud",
"said",
",",
"prosecutors",
"began",
"the",
"waste",
"inspections",
"at",
"stores",
"across",
"the",
"state",
".",
"Investigators",
"found",
"that",
",",
"on",
"top",
"of",
"shipping",
"waste",
"back",
"to",
"distribution",
"centers",
",",
"Safeway",
"workers",
"were",
"tossing",
"potentially",
"hazardous",
"materials",
"into",
"common",
"dumpsters",
"and",
"disposing",
"of",
"medical",
"records",
"from",
"pharmacies",
" ",
"which",
"contained",
"patients",
"names",
",",
"phone",
"numbers",
"and",
"addresses",
" ",
"without",
"shredding",
"them",
",",
"putting",
"customers",
"at",
"risk",
"of",
"identity",
"theft",
".",
"Mifsud",
"said",
"he",
"did",
"not",
"know",
"what",
"protocols",
"the",
"company",
"had",
"in",
"place",
"in",
"the",
"past",
"to",
"deal",
"with",
"disposal",
"of",
"sensitive",
"customer",
"information",
"and",
"hazardous",
"materials",
".",
"Before",
"2012",
",",
"there",
"are",
"years",
"where",
"its",
"likely",
"that",
"large",
"amounts",
"of",
"these",
"materials",
"were",
"improperly",
"disposed",
"of",
",",
"he",
"said",
".",
"Between",
"2012",
"and",
"Fridays",
"settlement",
",",
"he",
"said",
",",
"district",
"attorneys",
"from",
"across",
"the",
"state",
"worked",
"with",
"Safeway",
"to",
"bring",
"the",
"company",
"into",
"compliance",
",",
"creating",
"procedures",
"to",
"ensure",
"that",
"materials",
"are",
"disposed",
"of",
"properly",
".",
"Beyond",
"the",
"monetary",
"civil",
"penalties",
",",
"the",
"settlement",
"also",
"mandates",
"that",
"the",
"company",
"continue",
"its",
"First",
"Assistant",
"Store",
"Manager",
"Program",
",",
"which",
"addresses",
"compliance",
"at",
"the",
"store",
"level",
",",
"and",
"conduct",
"yearly",
"store",
"audits",
".",
"If",
"you",
"take",
"shortcuts",
"that",
"pollute",
"our",
"environment",
"there",
"will",
"be",
"consequences",
",",
"said",
"San",
"Francisco",
"District",
"Attorney",
"George",
"Gasc_n",
".",
"Judgments",
"like",
"these",
"are",
"a",
"reminder",
"to",
"companies",
"everywhere",
"that",
"we",
"will",
"vigorously",
"pursue",
"violations",
"that",
"threaten",
"the",
"environment",
".",
"Safeway",
"said",
"Monday",
"that",
"it",
"has",
"strengthened",
"policies",
"to",
"deal",
"with",
"disposal",
"of",
"hazardous",
"materials",
"like",
"detergents",
",",
"aerosol",
"sprays",
",",
"hair",
"dye",
",",
"antibacterial",
"soaps",
"and",
"mascara",
".",
"We",
"have",
"enhanced",
"these",
"programs",
"and",
"added",
"new",
"and",
"supplementary",
"training",
"to",
"ensure",
"strict",
"adherence",
"to",
"the",
"law",
"and",
"to",
"our",
"policies",
",",
"the",
"company",
"said",
".",
"Safeway",
"will",
"continue",
"to",
"dedicate",
"significant",
"resources",
"to",
"these",
"important",
"programs",
".",
"We",
"are",
"committed",
"to",
"helping",
"to",
"protect",
"our",
"environment",
".",
"Safeway",
"sold",
"itself",
"in",
"March",
"to",
"private",
"equity",
"firm",
"Cerberus",
"Capital",
"Management",
"for",
"more",
"than",
"$",
"9",
"billion",
".",
"Safeway",
"is",
"merging",
"with",
"Albertsons",
",",
"and",
"the",
"two",
"companies",
"are",
"divesting",
"168",
"stores",
"in",
"California",
"and",
"seven",
"other",
"states",
"in",
"order",
"to",
"satisfy",
"Federal",
"Trade",
"Commission",
"demands",
".",
";"
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