gorkemsevinc/Customer_Support_on_Twitter · Datasets at Hugging Face

cleaned_text stringlengths 1 500 ⌀
@439018 we'r sorri to hear anoth custom disturb you on board. if you'r still flying, pleas check with a crewmemb about a new seat.
@americanair it’ too late fam
@americanair i wa go to tell you dure flight (but wifi wa $40) but i had a window and didn’t want to disturb the peopl next to me by make them get up along with the usher saw it and didn’t care.
yo @americanair - that wa the worst flight ever. thi dude sit behind me yell at me, threaten me, and liter punch my seat when i tri to lower my seat back — so i sat there uncomfort while he stare at me the whole flight..
@464889 we just sent you a dm. pleas check your messages.
@uber_support can y’all get back to me. i’m tri to call a uber. lol
@370600 as long as it' offer it should calcul automat unless it' a specif countri you had blocked. have you check your seller requir in case some buyer are restrict there? let us know and dm the detail if you need! we'll look into it. ^d
@askebay pleas sort out the ebay seller list in uk, miss variou postag options, but the main issu is select global ship option and it’ not changing, have buyer say they can’t buy becaus it hasn’t chang in the list .
@823692 we understand how that could be concerning! sinc thi is an account specif issue, pleas dm us the full name, email address, and zip code on your account. we’ll see what’ go on! ^bk
@askebay my account wa suspend an hour after i creat it and i dont know why, pl help 🤔
@162006 thank for let us know that happened! we don’t mean to be repetitive, secur is incred import to us. we’ll look into the detail on whi thi happen if you’d pleas dm us your user id. thank you! ^ll https://t.co/klp3bgwaaz
@115937 just ask me to confirm my phone number by sm immedi after i sign in use my phone number and a 2-factor code by sms.
@823693 glad to have you! it' a team effort! https://t.co/dq25jyhr4t
#justiceleagu @att shv https://t.co/gsz5sgufqu
@475064 oh no, al. if you can pleas send us a dm with the store you visited, we'd like to help get to the bottom of this.
@att it’ ok. thank you. i don’t want anyon to get in trouble. i went to anoth store and they gave them to me. i appreci it.
@6674&t the store told me i had to buy someth in order to get a justic leagu poster. everywher i read on,on said they were free.
@780663 - we apolog that there ha been a delay in your shipment. can you pleas dm us your trace number, full address, and phone number. we can then research what may be happen with your shipment. - ^dc https://t.co/wkjhdyehjo
overnight by 2 pm mean “2 day and we don’t know where your parcel is.” to @115817
@823694 - sorri your have issu with a shipment delivery. can you pleas provid the track number, your full address, and phone number to us by dm? we would be glad to research what is happening. -^dc https://t.co/wkjhdxwgrq
@upshelp shock servic from up ireland again! if you'r comput system automat print a truncat address label you would think they would contact custom or amazon to clarify. no just send out for deliveri to knowher day after day after day....
@823695 -i apolog that your packag wa deliv that condition. can you pleas dm us your track number, full address, and phone number. we would be glad to look into concern. wa there ani damag to shipment product? ^dc https://t.co/wkjhdyehjo
so up drop off a packag today with the box rip open and all the merchandis insid it cover with dirt..bett be glad i wasnt here
@153271 pleas dm us your track number, complet address and phone number so we can look into this. ^ac https://t.co/wkjhdxwgrq
@upshelp for some reason there’ a “deliveri address chang request” on my tracking. i did not request ani change.
@823696 - i'm sorri your phone ha not arriv yet. i do see from the screenshot it' out for delivery. we can deliv as late as 8:00 pm local time depend on driver packag volume. should you need further assist pleas dm us directly. ^dc https://t.co/wkjhdxwgrq
update: it’ been 4 hour and i have given up on life. @115817 https://t.co/1xggdywoo9
@299923 hey there, sorri for the delay! there are a lot of messag to go through, which is whi we may take awhil to respond. if you could pleas send us a dm with your paypal email address and ani addit detail on the situation, then we'll be abl to ass... https://t.co/6ky37bg0yz
@askpayp sent you a tweet in the morning, tri phone also...bloodi useless!
@823697 we'r do everyth in our power to avoid cancellations. you can sign up for notif here: https://t.co/h88h9ixqqt
pleas @americanair don't cancel my flight home for christmas!
@193529 we'r here to help! send us a note here, https://t.co/wavn5xnaeo and so our team will assist.
yo @115873 im not tryin to get doubl charg here so figur it out... my trip wa $14 not $22. https://t.co/o9fziblnbo
@132749 hello! thank for your patience. pleas check your dm ( direct messages) for our reply.
@uber_support - want compens https://t.co/exsqjfudpg
@823698 happi to help! pleas reach out to https://t.co/qdn91hzzv0 and fill out the 4 box at the bottom so we can get in touch.
how is it @115873 don’t have an option for onli femal driver for women? i actual assum anyon make a servic like thi today would put that in, but then i rememb who ran uber.
@823699 here to help! send us a note at https://t.co/nftc4odh3p so our team can connect right away.
hey @115877 i didn’t get the nugget i order i want a refund lol
@260311 we can definit take a closer look! contact us here: https://t.co/md7v036ooc so we can help.
@823700 we'r here to help! send us a note via https://t.co/593juscquh so our team can connect.
@115873 ,it’ absolut nonsens that it took 25 minut for your driver to realiz he want to cancel a trip.
@781019 (2/2)> https://t.co/wdptbeulch > https://t.co/abfeovjcgg ym
@156312 hey flávio! spotifi use the verif servic sheerid to confirm elig for the student discount. on the other hand, we appreci your feedback about have paypal again as a payment method for some of our offers. we'll be sure to pass it on to the right team /ar https://t.co/ldfdzrinat
@115888 @spotifycar if we think , and let me be an idiot. im not in a univers (false) but wanna have thi discount just becaus it op, thi spotifi for student need a declar of scholarship (i think)
@115888 @spotifycar im gonna be myself clear: first, spotifi in some plan have no way to pay by paypal (in thi case could be more easi to have control of thi payments) second: spotifi for students, ok, good, how do spotifi know that we are students? https://t.co/6phowrwhug
@823701 hello there! pleas send us a dm with your zip code and your nearest intersect of street in order to review the coverag in your area. we'll be wait for you. - ce https://t.co/rmapsv8pqi
i miss out on so much over time becaus of @115714 .. whi can’t i receiv call from landlines?
@823702 hello there! pleas send us a dm with your zip code and your nearest intersect of street in order to review the coverag in your area. we'll be wait for you. - ce https://t.co/rmapsv8pqi
@115714 whi ha my lte servic been down sinc sunday? 3g is suboptimal!
@781097 @115913 we onli want the best possibl experi for you in ani channel, steve. i truli appreci you dming us; we'll be respond in kind shortli to make sure we'r take great care of you. https://t.co/lh0sh5fy2m *mikeric
@115913 @115911 furiou as to whi the store refus (twice) to inform me that compani polici is to return my jod! devic in store. cite made up polici and state law say that i can't return my phone in store. least but not least, they'v just wast an hour of my time.
@234514 @120586 hi, realli sorri to hear about this, i have pass thi inform on for thi to be look at as soon as possible, apolog again for thi ^aw
@sw_help @120586 yes, you said thi last time. probabl the same stock go around again and again, broken, never fixed. everi class 458 i’v been on the past month ha had at least one toilet out of order if not both. rest of carriag a dump too.
.@sw_help again one toilet out of use on the 2249 egham to weybridg and the other wa wa disgust with urin everywhere, no soap and broken dryer. nice one guys. @120586
@234668 thank for thi feedback ollie. ^rg
@117070 @646914 then there' the new dashboard design where empty/smal item take up these big white box with noth much in them. what wa the point? surpris to see salesforc encourag peopl to stay with classic.
@117070 @646914 on classic we have a custom home app, show what we need. lightning? show total differ content. say to use "lightn app builder", but lab is a blank screen insid set (!). tab customis also lost. seriously?
@328597 we'r unabl to access custom account via social media for secur purposes. for direct assistance, pleas reach us by phone: https://t.co/haplpmlfhn you can also check the statu of your return here: https://t.co/y5jpi9grh ^ll
@amazonhelp i sent you guy a dm regard the statu of my return.
@823703 thank for reach out to us. we know how import our photo are and we'll do everyth we can to get your back. do you use icloud photo librari to back your photo up? join us in dm with more detail about when you notic they were missing. https://t.co/gdrqu2kzhr
@applesupport pretti much all of my photo have just disappeared, whi is this? and how do i get them back?
@823704 we'll be happi to take a closer look. send us a note via https://t.co/ldxezscugp so our team can connect.
@uber_support been 'onboarding' for a few day even tho everyth is verified. how long do i have to wait?
@823705 hey there! tri log out > restart spotifi > log back in. let us know if you encount it again /ay
just got a 3,000 minut long spotifi ad. pleas explain @115888 @spotifycar https://t.co/xtlavxspi
@823706 hmm, could you dm us your account' usernam or email address? we'll take a look under the hood /jo https://t.co/ldfdzrinat
@spotifycar simpl restart of my phone seem to have fix it but it' clear all my offlin music?
@823706 hi isabella, that doesn't sound cool. could you let us know the android and spotifi version you'r running? we'll see what we can suggest /jo
@115888 @spotifycar sinc the updat 7 hour ago my app in android hang on the main screen, doesn't load and tri log in and out. all menu button don't work either. #spotifi #help
@823707 hey! can you let us know the device, oper system, and spotifi version you'r running? we'll see what we can suggest /km
@spotifycar i can't seem to delet a playlist, and it' not avail either? but it won't go from my playlist bar...
@149099 hi! we'v just sent a dm your way. let' carri on chat there /pl
@spotifycar hey guys, new problem thi time. i dm'd you just there so if you could get back with a fix that would be fantast
@823708 hey thomas, help' here! can you dm us your account' email address? we'll check backstag /gk https://t.co/ldfdzr1cbt
@spotifycar just messaged!
@115888 @spotifycar got invit to a special invit but my email isn’t working? pleas help!!!!
@823514 can you send us a dm with your account' email address? we'll check thing out /jo https://t.co/ldfdzrinat
@spotifycar what do i do??? https://t.co/cavfl46fyd
@823709 hey benedict! can you dm us your and your famili members' accounts' email address or usernames? we'll take a look /n https://t.co/ldfdzrinat
@spotifycar hey guys, my famili member cannot seem to be ad to the familli subscription. i have re-nomin them but it doesnt work.
@spotifycar my email address is __email__. screenshot of email receiv enclosed.
@823710 hi there, i am sorri that you receiv poor servic in our selbi superstore. could you dm me with more detail of the poor service? pleas includ names/descript of my colleagu who serv you and the date/tim you visited. ty - darren
@tesco the servic in your brayton, selbi store is beyond a joke
@819958 hi simon thank for get back to us, so sorri you cant see ani slot past the 19th decmember, it is possibl that they have been book up already, if you can send your name & address & email by dm & we will get back to you shortly- mike
@tesco i can’t see anyth past the 19th? 🤔
@823711 ye vikas, there' an option for you to choose. you may refer at https://t.co/k80j2aivtt for the option given. :)-ami
@airasiasupport i have 4 ticket for 26 dec from singapor to bali and on 29 dec from bali to kl. see the effect of volcano on tourism, what are the option avbl to alter the air bookings. ani addl charg if we plan altern destin travel by air asia onli
@823712 hi hollie, we have repli to your dm, kindli check for the solutions. thanks. -mi
@airasiasupport me and my partner have a flight to bali from perth thursday night, if it get cancel what do we do? can we rebook for the follow day or will it be book out?
@131279 >> and the action taken for credit shell. the team are look into it now and will sort it out to you shortly. they will >>
@823713 kindli submit https://t.co/yuyvtzdtht for refund request, relev team will liais with you further. thanks. -mi
@airasiasupport hello, my book number amf6tg from kl to bali for today. e-mail: __email__ how can i get refound in my credit card?
@131279 we'r sorri for the delay respons as we receiv massiv message, nishant. we believ you have approach our call center >>
@763981 hi there :) kindli dm us the book number for us to check further :) see you via dm! - anwar
@airasiasupport can i chang my current destin book to anoth destination?
@823713 sincer apolog for the delay in respons pablo, due to overwhelm feedback from our guest at the moment. >>
@823714 hi there, thank for send us the article. we will tri to have a look on it, thanks.-jimi
@256964 @115802 @airasiasupport #bali flight cancelled? here' a guid on how to get to java airports, + load of other advice. https://t.co/ydxzqyu9o8… #jetstar #airasia #volcano
bali airport is close indefinit with all flight cancelled. #airasia is offer a paid bu to surabaya airport but is not cover the cost! best altern is to get to surabaya and rebook flight from there. @115802 @airasiasupport #bali #agung #balivolcano https://t.co/wzn5clydbl

@439018 we'r sorri to hear anoth custom disturb you on board. if you'r still flying, pleas check with a crewmemb about a new seat.

@americanair it’ too late fam

@americanair i wa go to tell you dure flight (but wifi wa $40) but i had a window and didn’t want to disturb the peopl next to me by make them get up along with the usher saw it and didn’t care.

yo @americanair - that wa the worst flight ever. thi dude sit behind me yell at me, threaten me, and liter punch my seat when i tri to lower my seat back — so i sat there uncomfort while he stare at me the whole flight..

@464889 we just sent you a dm. pleas check your messages.

@uber_support can y’all get back to me. i’m tri to call a uber. lol

@370600 as long as it' offer it should calcul automat unless it' a specif countri you had blocked. have you check your seller requir in case some buyer are restrict there? let us know and dm the detail if you need! we'll look into it. ^d

@askebay pleas sort out the ebay seller list in uk, miss variou postag options, but the main issu is select global ship option and it’ not changing, have buyer say they can’t buy becaus it hasn’t chang in the list .

@823692 we understand how that could be concerning! sinc thi is an account specif issue, pleas dm us the full name, email address, and zip code on your account. we’ll see what’ go on! ^bk

@askebay my account wa suspend an hour after i creat it and i dont know why, pl help 🤔

@162006 thank for let us know that happened! we don’t mean to be repetitive, secur is incred import to us. we’ll look into the detail on whi thi happen if you’d pleas dm us your user id. thank you! ^ll https://t.co/klp3bgwaaz

@115937 just ask me to confirm my phone number by sm immedi after i sign in use my phone number and a 2-factor code by sms.

@823693 glad to have you! it' a team effort! https://t.co/dq25jyhr4t

#justiceleagu @att shv https://t.co/gsz5sgufqu

@475064 oh no, al. if you can pleas send us a dm with the store you visited, we'd like to help get to the bottom of this.

@att it’ ok. thank you. i don’t want anyon to get in trouble. i went to anoth store and they gave them to me. i appreci it.

@6674&t the store told me i had to buy someth in order to get a justic leagu poster. everywher i read on,on said they were free.

@780663 - we apolog that there ha been a delay in your shipment. can you pleas dm us your trace number, full address, and phone number. we can then research what may be happen with your shipment. - ^dc https://t.co/wkjhdyehjo

overnight by 2 pm mean “2 day and we don’t know where your parcel is.” to @115817

@823694 - sorri your have issu with a shipment delivery. can you pleas provid the track number, your full address, and phone number to us by dm? we would be glad to research what is happening. -^dc https://t.co/wkjhdxwgrq

@upshelp shock servic from up ireland again! if you'r comput system automat print a truncat address label you would think they would contact custom or amazon to clarify. no just send out for deliveri to knowher day after day after day....

@823695 -i apolog that your packag wa deliv that condition. can you pleas dm us your track number, full address, and phone number. we would be glad to look into concern. wa there ani damag to shipment product? ^dc https://t.co/wkjhdyehjo

so up drop off a packag today with the box rip open and all the merchandis insid it cover with dirt..bett be glad i wasnt here

@153271 pleas dm us your track number, complet address and phone number so we can look into this. ^ac https://t.co/wkjhdxwgrq

@upshelp for some reason there’ a “deliveri address chang request” on my tracking. i did not request ani change.

@823696 - i'm sorri your phone ha not arriv yet. i do see from the screenshot it' out for delivery. we can deliv as late as 8:00 pm local time depend on driver packag volume. should you need further assist pleas dm us directly. ^dc https://t.co/wkjhdxwgrq

update: it’ been 4 hour and i have given up on life. @115817 https://t.co/1xggdywoo9

@299923 hey there, sorri for the delay! there are a lot of messag to go through, which is whi we may take awhil to respond. if you could pleas send us a dm with your paypal email address and ani addit detail on the situation, then we'll be abl to ass... https://t.co/6ky37bg0yz

@askpayp sent you a tweet in the morning, tri phone also...bloodi useless!

@823697 we'r do everyth in our power to avoid cancellations. you can sign up for notif here: https://t.co/h88h9ixqqt

pleas @americanair don't cancel my flight home for christmas!

@193529 we'r here to help! send us a note here, https://t.co/wavn5xnaeo and so our team will assist.

yo @115873 im not tryin to get doubl charg here so figur it out... my trip wa $14 not $22. https://t.co/o9fziblnbo

@132749 hello! thank for your patience. pleas check your dm ( direct messages) for our reply.

@uber_support - want compens https://t.co/exsqjfudpg

@823698 happi to help! pleas reach out to https://t.co/qdn91hzzv0 and fill out the 4 box at the bottom so we can get in touch.

how is it @115873 don’t have an option for onli femal driver for women? i actual assum anyon make a servic like thi today would put that in, but then i rememb who ran uber.

@823699 here to help! send us a note at https://t.co/nftc4odh3p so our team can connect right away.

hey @115877 i didn’t get the nugget i order i want a refund lol

@260311 we can definit take a closer look! contact us here: https://t.co/md7v036ooc so we can help.

@823700 we'r here to help! send us a note via https://t.co/593juscquh so our team can connect.

@115873 ,it’ absolut nonsens that it took 25 minut for your driver to realiz he want to cancel a trip.

@781019 (2/2)> https://t.co/wdptbeulch > https://t.co/abfeovjcgg ym

@156312 hey flávio! spotifi use the verif servic sheerid to confirm elig for the student discount. on the other hand, we appreci your feedback about have paypal again as a payment method for some of our offers. we'll be sure to pass it on to the right team /ar https://t.co/ldfdzrinat

@115888 @spotifycar if we think , and let me be an idiot. im not in a univers (false) but wanna have thi discount just becaus it op, thi spotifi for student need a declar of scholarship (i think)

@115888 @spotifycar im gonna be myself clear: first, spotifi in some plan have no way to pay by paypal (in thi case could be more easi to have control of thi payments) second: spotifi for students, ok, good, how do spotifi know that we are students? https://t.co/6phowrwhug

@823701 hello there! pleas send us a dm with your zip code and your nearest intersect of street in order to review the coverag in your area. we'll be wait for you. - ce https://t.co/rmapsv8pqi

i miss out on so much over time becaus of @115714 .. whi can’t i receiv call from landlines?

@823702 hello there! pleas send us a dm with your zip code and your nearest intersect of street in order to review the coverag in your area. we'll be wait for you. - ce https://t.co/rmapsv8pqi

@115714 whi ha my lte servic been down sinc sunday? 3g is suboptimal!

@781097 @115913 we onli want the best possibl experi for you in ani channel, steve. i truli appreci you dming us; we'll be respond in kind shortli to make sure we'r take great care of you. https://t.co/lh0sh5fy2m *mikeric

@115913 @115911 furiou as to whi the store refus (twice) to inform me that compani polici is to return my jod! devic in store. cite made up polici and state law say that i can't return my phone in store. least but not least, they'v just wast an hour of my time.

@234514 @120586 hi, realli sorri to hear about this, i have pass thi inform on for thi to be look at as soon as possible, apolog again for thi ^aw

@sw_help @120586 yes, you said thi last time. probabl the same stock go around again and again, broken, never fixed. everi class 458 i’v been on the past month ha had at least one toilet out of order if not both. rest of carriag a dump too.

.@sw_help again one toilet out of use on the 2249 egham to weybridg and the other wa wa disgust with urin everywhere, no soap and broken dryer. nice one guys. @120586

@234668 thank for thi feedback ollie. ^rg

@117070 @646914 then there' the new dashboard design where empty/smal item take up these big white box with noth much in them. what wa the point? surpris to see salesforc encourag peopl to stay with classic.

@117070 @646914 on classic we have a custom home app, show what we need. lightning? show total differ content. say to use "lightn app builder", but lab is a blank screen insid set (!). tab customis also lost. seriously?

@328597 we'r unabl to access custom account via social media for secur purposes. for direct assistance, pleas reach us by phone: https://t.co/haplpmlfhn you can also check the statu of your return here: https://t.co/y5jpi9grh ^ll

@amazonhelp i sent you guy a dm regard the statu of my return.

@823703 thank for reach out to us. we know how import our photo are and we'll do everyth we can to get your back. do you use icloud photo librari to back your photo up? join us in dm with more detail about when you notic they were missing. https://t.co/gdrqu2kzhr

@applesupport pretti much all of my photo have just disappeared, whi is this? and how do i get them back?

@823704 we'll be happi to take a closer look. send us a note via https://t.co/ldxezscugp so our team can connect.

@uber_support been 'onboarding' for a few day even tho everyth is verified. how long do i have to wait?

@823705 hey there! tri log out > restart spotifi > log back in. let us know if you encount it again /ay

just got a 3,000 minut long spotifi ad. pleas explain @115888 @spotifycar https://t.co/xtlavxspi

@823706 hmm, could you dm us your account' usernam or email address? we'll take a look under the hood /jo https://t.co/ldfdzrinat

@spotifycar simpl restart of my phone seem to have fix it but it' clear all my offlin music?

@823706 hi isabella, that doesn't sound cool. could you let us know the android and spotifi version you'r running? we'll see what we can suggest /jo

@115888 @spotifycar sinc the updat 7 hour ago my app in android hang on the main screen, doesn't load and tri log in and out. all menu button don't work either. #spotifi #help

@823707 hey! can you let us know the device, oper system, and spotifi version you'r running? we'll see what we can suggest /km

@spotifycar i can't seem to delet a playlist, and it' not avail either? but it won't go from my playlist bar...

@149099 hi! we'v just sent a dm your way. let' carri on chat there /pl

@spotifycar hey guys, new problem thi time. i dm'd you just there so if you could get back with a fix that would be fantast

@823708 hey thomas, help' here! can you dm us your account' email address? we'll check backstag /gk https://t.co/ldfdzr1cbt

@spotifycar just messaged!

@115888 @spotifycar got invit to a special invit but my email isn’t working? pleas help!!!!

@823514 can you send us a dm with your account' email address? we'll check thing out /jo https://t.co/ldfdzrinat

@spotifycar what do i do??? https://t.co/cavfl46fyd

@823709 hey benedict! can you dm us your and your famili members' accounts' email address or usernames? we'll take a look /n https://t.co/ldfdzrinat

@spotifycar hey guys, my famili member cannot seem to be ad to the familli subscription. i have re-nomin them but it doesnt work.

@spotifycar my email address is __email__. screenshot of email receiv enclosed.

@823710 hi there, i am sorri that you receiv poor servic in our selbi superstore. could you dm me with more detail of the poor service? pleas includ names/descript of my colleagu who serv you and the date/tim you visited. ty - darren

@tesco the servic in your brayton, selbi store is beyond a joke

@819958 hi simon thank for get back to us, so sorri you cant see ani slot past the 19th decmember, it is possibl that they have been book up already, if you can send your name & address & email by dm & we will get back to you shortly- mike

@tesco i can’t see anyth past the 19th? 🤔

@823711 ye vikas, there' an option for you to choose. you may refer at https://t.co/k80j2aivtt for the option given. :)-ami

@airasiasupport i have 4 ticket for 26 dec from singapor to bali and on 29 dec from bali to kl. see the effect of volcano on tourism, what are the option avbl to alter the air bookings. ani addl charg if we plan altern destin travel by air asia onli

@823712 hi hollie, we have repli to your dm, kindli check for the solutions. thanks. -mi

@airasiasupport me and my partner have a flight to bali from perth thursday night, if it get cancel what do we do? can we rebook for the follow day or will it be book out?

@131279 >> and the action taken for credit shell. the team are look into it now and will sort it out to you shortly. they will >>

@823713 kindli submit https://t.co/yuyvtzdtht for refund request, relev team will liais with you further. thanks. -mi

@airasiasupport hello, my book number amf6tg from kl to bali for today. e-mail: __email__ how can i get refound in my credit card?

@131279 we'r sorri for the delay respons as we receiv massiv message, nishant. we believ you have approach our call center >>

@763981 hi there :) kindli dm us the book number for us to check further :) see you via dm! - anwar

@airasiasupport can i chang my current destin book to anoth destination?

@823713 sincer apolog for the delay in respons pablo, due to overwhelm feedback from our guest at the moment. >>

@823714 hi there, thank for send us the article. we will tri to have a look on it, thanks.-jimi

@256964 @115802 @airasiasupport #bali flight cancelled? here' a guid on how to get to java airports, + load of other advice. https://t.co/ydxzqyu9o8… #jetstar #airasia #volcano

bali airport is close indefinit with all flight cancelled. #airasia is offer a paid bu to surabaya airport but is not cover the cost! best altern is to get to surabaya and rebook flight from there. @115802 @airasiasupport #bali #agung #balivolcano https://t.co/wzn5clydbl