id
stringlengths 14
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stringlengths 2
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60f3b5f698df-0 | 3693
ReportDat
afor the
past
hour via
Trigger
Event
Unprocess
edSMSRe
cordsBatchData-
Corr-SMS Unproces
sedSMSR
ecordsBat
chInfo Identifica
tion of
Message
s sitting
in SMS
Queue
for
greater
than
agreed
threshold
limit for
Batch
Message
s TRUE CSV Added
Dynamic
Paramete
rs.
Withdraw
Unproces
sedSMSR
ecordsBat
ch.
Created
new
report
definition
IdentifyUn
processed
SMSReco
rdsComplete
d
Unprocess
edSMSRe
cordsReal
TimeData-
Corr-SMS Unproces
sedSMSR
ecordsRe
alTimeInfo Identifica
tion of
Message
s sitting
in SMS
Queue
for
greater
than
agreed
threshold
limit for
Real
Time
Message
s TRUE CSV Added
Dynamic
Paramete
rs.
Withdraw
Unproces
sedSMSR
ecordsRe
alTime.
Created
new
report
definition
IdentifyUn
processed
SMSReco
rdsComplete
d | VODKB-200723-160306.pdf |
ab19bfd8f93b-0 | 3694
Reusable Report Definations
IdentifyFailedRecords BDCFailedRecordsIdentifies Failed BDC Loder records from aom_error table
matching below parameter values
Parameters : ErrorCode=2002, IntervalPeriod, IntervalTypeVFUK-FW-AOMFW-Data-
AOMError
IdentifyBusinessLogicEr
rorsBusinessLogicError
sIdentifies Business Logic Error records from aom_error
table matching below parameter values
Parameters : ErrorCode=520/2002/2005, IntervalPeriod,
IntervalType
IdentifyInvalidParameter
RecordsEventInvalidParame
terRecordsIdentifies Events related invalid parameter records from
aom_error table matching below parameter values
Parameters : ErrorCode=1048/1049, IntervalPeriod,
IntervalType
IdentifyNBABusinessLo
gicErrorsSetNBABusinessLo
gicErrorsIdentifies Business Logic Error records related to SetNBA
API from aom_error table matching below parameter
values
Parameters : ErrorCode=2005, IntervalPeriod, IntervalType
IdentifyNBABusinessLo
gicErrorsGetNBABusinessLo
gicErrorsIdentifies Business Logic Error records related to GetNBA
API from aom_error table matching below parameter
values
Parameters : ErrorCode=2002, IntervalPeriod, IntervalType
IdentifyNBAInvalidRequ
estsSetNBAInvalidRequ
estsIdentifies Invalid Requests Errors records related to SetNBA
API from aom_error table matching below parameter
values
Parameters : ErrorCode=2003/2008, IntervalPeriod,
IntervalType
IdentifyNBAInvalidRequ
estsGetNBAInvalidRequ
estsIdentifies Invalid Requests Errors records related to
GetNBA API from aom_error table matching below
parameter values
Parameters : ErrorCode=2006/2007, IntervalPeriod, | VODKB-200723-160306.pdf |
ab19bfd8f93b-1 | parameter values
Parameters : ErrorCode=2006/2007, IntervalPeriod,
IntervalType
IdentifyProcessInactivityBundleEventInactivi
tyIdentifies, if no requests/events received for
ProcessName=GetBundleEventDecisionDetails over
configured time interval period VFUK-FW-AOMFW-Data-
AOMAudit
IdentifyProcessInactivityProcessSMSOrderI
nactivityIdentifies, if no requests/events received for
ProcessName=ProcessSMSOrderDetails over configured
time interval period Report Definition WatchDog Sub
TypeDescription Class Name | VODKB-200723-160306.pdf |
ac517406fa0e-0 | 3695
IdentifyLongRunningPro
cessBundleEventProces
singTimeIdentifies, if any requests/events received for
ProcessName=GetBundleEventDecisionDetails over
configured time interval period
IdentifyLongRunningPro
cessSetNBAProcessing
TimeIdentifies, if any requests/events received for
ProcessName=SetNBAResponse over configured time
interval period
IdentifyLongRunningPro
cessGetNBAProcessing
TimeIdentifies, if any requests/events received for
ProcessName=GetNextBestActions over configured time
interval period
IdentifyLongRunningPro
cessProcessSMSOrder
ProcessingTimeIdentifies, if any requests/events received for
ProcessName=ProcessSMSOrderProcessingTime over
configured time interval period
IdentifyLoadInactivity UniversalTariffInacti
vityIdentifies, if there is no BDC Load activity for
LoadType=BDCModelFileRecordCount and
Entity=universal_tariff_rec over configured time interval
period
VFUK-FW-AOMFW-Data-
WatchDog-ReportData
IdentifyLoadInactivity DeviceRecommend
ationInactivityIdentifies, if there is no BDC Load activity for
LoadType=BDCModelFileRecordCount and
Entity=device_rec over configured time interval period
IdentifyLoadCounts DailyBDCLoadCoun
tsRetrieves the counts for
LoadType=BDCModelFileRecordCount for configured
time interval period
IdentifyEmptyEventFilesEmpty12PACEvent
Files
Identifies, if there empty files are processed by Loader for
PACEvent Files where FilePattern=Siebel_PAC_12 over
configured time interval period
IdentifyEmptyEventFilesEmpty24PACEvent
FilesIdentifies, if there empty files are processed by Loader for | VODKB-200723-160306.pdf |
ac517406fa0e-1 | FilesIdentifies, if there empty files are processed by Loader for
PACEvent Files where FilePattern=Siebel_PAC_24 over
configured time interval period
IdentifyConnectQueueSt
atusErrorsConnectQueueStat
usErrorIdentifies, if there are any error records over configured
threshold limit (ErrorCount=10) in connect_queue_status
table related to AppPushNotification over configured time
interval period
VFUK-FW-AOMFW-Data-
ConnectQueueStatus
IdentifyConnectQueueSt
atusRetryConnectQueueStat
usRetryIdentifies, if there are any Retry(ErrorString=Retry) records
lying for more than configured threshold time limit
(IntervalPeriod=24) in connect_queue_status table
IdentifyFailedEmailEven
tsDailySummaryOfE
mailEvents
Identifies the all failed(summary) emails records in the
PR_DATA_CORR_EMAIL table for a configuired time ( per
day)Data-Corr-Email
IdentifyFailedEmailEven
tsFailedEmailEvents Identifies the all failed emails records in the
PR_DATA_CORR_EMAIL table over configured time
interval period
IdentifyDelayedEmailEv
entsDelayedEmailEvent
sIdentifies the all un-processed/delayed emails records in the
PR_DATA_CORR_EMAIL table over configured time | VODKB-200723-160306.pdf |
14efffd92712-0 | 3696
interval period
IdentifyFailedSMSEvent
sFailedSMSEvents
Identifies the all failed SMS records in the
MKT_DATA_CORR_SMS table over configured time
interval period Data-Corr-SMS
IdentifyFailedSMSEvent
sFailedSMSEventsD
ailyIdentifies the all failed (summary) SMS records in the
MKT_DATA_CORR_SMS table for a configured time ( per
day)
IdentifyUnprocessedSM
SRecordsUnprocessedSMSR
ecordsBatch
Identifies the all un-processed/delayed SMS records in the
MKT_DATA_CORR_SMS table over configured time
interval period ("RunType":"Batch_SMS_Template")
IdentifyUnprocessedSM
SRecords
UnprocessedSMSR
ecordsRealTimeIdentifies the all un-processed/delayed emails records in the
PR_DATA_CORR_EMAIL table over configured time
interval period ("RunType":"T2S_SMS_Template")
IdentifyEventInactivity LeaveRequestEven
tInactivityIdentifies, if no requests/events received for
EventType=LeaveRequest over configured time interval
period VFUK-FW-AOMFW-Data-
EventStatus
IdentifyEventInactivity DisconnectionsEve
ntInactivityIdentifies, if no requests/events received for
EventType=Disconnections over configured time interval
period
IdentifyErrorEvents EventProcessErrorsIdentifies any Errors records with from event_status table
matching below parameter values
Parameters : Status=Error, IntervalPeriod, IntervalType
IdentifyMissingFiles Missing12PACEven
tFilesIdentifies Siebel_12 files missing from last 24 hour VFUK-FW-AOMFW-Data-
WatchDog-ReportData
IdentifyMissingFiles Missing24PACEven | VODKB-200723-160306.pdf |
14efffd92712-1 | WatchDog-ReportData
IdentifyMissingFiles Missing24PACEven
tFilesIdentifies Siebel_24 files missing from last 24 hour
IdentifyMissingFiles Missing3PACEvent
FilesIdentifies Siebel_PAC files missing from last three hour
IdentifyMissingFiles MissingPACEventFil
esIdentifies Siebel_PAC files missing from last one hour
IdentifyMissingFiles Missing3UAEventFil
esIdentifies missing UA Event Files in last three hours
IdentifyMissingFiles MissingUAEventFile
sIdentifies missing UA Event Files in last 24 hours | VODKB-200723-160306.pdf |
b4ba2e1998fc-0 | 3697
Event Handlers & Framework
Customer Permissions
Sales Order Events
Retention Eligibility Events
Customer Interaction
Connect Queue Parameters
Event Framework - Invalid Parameter Mapping
Trigger Event Framework
Call Event HandlerExpand all Collapse all | VODKB-200723-160306.pdf |
bf0e86a17946-0 | 3698
Customer Permissions | VODKB-200723-160306.pdf |
d96901c53b72-0 | 3699
Sales Order Events | VODKB-200723-160306.pdf |
912a1289f909-0 | 3700
Retention Eligibility Events | VODKB-200723-160306.pdf |
3f20e920d45e-0 | 3701
Customer Interaction | VODKB-200723-160306.pdf |
a9610175133a-0 | 3702
Connect Queue Parameters | VODKB-200723-160306.pdf |
4c38a883dfae-0 | 3703
Event Framework - Invalid Parameter Mapping
ProcessQueueItem Activity Invokes the ProcessPayload Activity which is responsible for processing the payload for different handlers.
Different PayloadHandler activities would catch the mapping error and set the errorCode and errorMessage on to the Work Page.
ProcessQueueItem Activity will check the Work Page to verify if there are any errors
errorMessage and errorCode along with other error details will be pushed into aom_error table.
Watchdog
For each handler mentioned above, we need to create an RD which looks for the respective errorCode from the aom_error table, every
hour when the threshold breaches a configurable limit
For each Watchdog name in the config table below, a Job scheduler needs to be configured.
LeaveRequestPayloadHandler 1029 Payload Mapping issue in LeaveRequestPayloadHandler
DisconnectionsPayloadHandler 1030 Payload Mapping issue in DisconnectionsPayloadHandler
MicrositePayloadHandler 1031 Payload Mapping issue in MicrositePayloadHandler
WebhookPayloadHandler 1032 Payload Mapping issue in WebhookPayloadHandler
ProvisioningEventPayloadHandler 1033 Payload Mapping issue in ProvisioningEventPayloadHandler
AppPushResponsePayloadHandler 1034 Payload Mapping issue in AppPushResponsePayloadHandlerEventHandler Name Error
CodeError Message
LeaveRequestPayloadHan
dlerVFUK-FW-AOMFW-Data-
AOMErrorLeaveRequestPayloadEr
rors<<TBD>><<TBD>> <<TBD>>
DisconnectionsPayloadHa
ndlerVFUK-FW-AOMFW-Data-
AOMErrorDisconnectionsPayloadE
rrors<<TBD>><<TBD>> <<TBD>>
MicrositePayloadHandler VFUK-FW-AOMFW-Data-
AOMErrorMicrositePayloadErrors <<TBD>><<TBD>> <<TBD>>
WebhookPayloadHandler VFUK-FW-AOMFW-Data- | VODKB-200723-160306.pdf |
4c38a883dfae-1 | WebhookPayloadHandler VFUK-FW-AOMFW-Data-
AOMErrorWebhookPayloadErrors <<TBD>><<TBD>> <<TBD>>
ProvisioningEventPayload
HandlerVFUK-FW-AOMFW-Data-
AOMErrorProvisioningEventPayloa
dErrors<<TBD>><<TBD>> <<TBD>>
AppPushResponsePayloa
dHandlerVFUK-FW-AOMFW-Data-
AOMErrorAppPushResponsePaylo
adErrors<<TBD>><<TBD>> <<TBD>>Name Class Name Report Definition Error
Threshol
dIncludeAsAttc
hmentAttachment Type | VODKB-200723-160306.pdf |
494cf668a674-0 | 3704
Trigger Event Framework
Trigger Event Framework mainly has 2 stages:
#1 Queue Event
The event is queued into Event Queue Processor by one of the below frameworks:
Event Loader Case
Trigger Event API
Webhook Event API
Unsubscribe Case (Microsite)
#2 Process Event
The event is processed from Event Queue Processor
Queue the Event
Trigger Event API
ProcessT riggerEvent Activity
InitialiseEventStatus Activity
Webhook API
ProcessMailjetW ebhookEvent Activity
Microsite | VODKB-200723-160306.pdf |
ff3435ac5d04-0 | 3705
Microsite
ProcessUnsubscribe Activity
Loader Event
ProcessEvents Activity
Process Event
Event Queue Processor
ProcessQueueItem Activity
ProcessPayload Activity
EventHandler Activity
Queue the Event
Trigger Event API
Provisioning Service Level Provisioning Updates
SalesOrder Account Level Orders and Order Status Updates
LeaveRequest Events Pertaining to Customers Requesting Port Out Information
CallEvent IVR Telephony EventsEvent Type Description
The ProcessTriggerEvent activity validates the request parameters and prepares the TextValueGroup property specific to each Event Type.
After it ensures the request body & populates TextValueGroup; it triggers InitialiseEventStatus activity to populate the data into Event Status
table with ‘Init’ status and queues event parameters into EventQueueProcessor queue processor
Applies To VFUK-AOM-Int-Services
Ruleset AOM-Int
Input
ParametersNA
Output
ParametersStatusCode [ Integer ]
Error
Handling Throws Runtime Exception
Throws Request Validation ExceptionProcessTriggerEvent Activity
The InitialiseEventStatus activity initialises an event status page in VFUK-FW-AOMFW-Data-EventStatus class, populates it with ‘Init’ status
and input parameters. Saves the record into Event Status table and queues the same page into EventQueueProcessor queue processor.
Applies ToVFUK-FW-AOMFW-Data-EventStatus
Ruleset AOMFW
Input
ParameterSourceId [ String ] EventType [ String
]SubEventType [
String ]EventTimestamp [
String ]Delimiter [ String
]Payload [ String ]InitialiseEventStatus Activity | VODKB-200723-160306.pdf |
3c75d5bd6186-0 | 3706
Webhook API
Microsite s
Output
Parameter
sNA
Error
Handling Throws Runtime Exception
Webhook Email Response EventsEvent Type Description
The ProcessMailjetWebhookEvent activity initialises an event status page in VFUK-FW-AOMFW-Data-EventStatus class, populates it with
‘Init’ status and Webhook Event specific values. Saves the record into Event Status table and queues the same page into
EventQueueProcessor queue processor.
Applies To VFUK-AOM-Int-Services
Ruleset AOM-Int
Input
ParametersNA
Output
ParametersStatusCode [ Integer ]
Error
Handling Throws Runtime ExceptionProcessMailjetWebhookEvent Activity
Microsite Microsite EventsEvent Type Description
When a user clicks on the ‘Unsubscribe’ button on an email (with Pending status in IH), the Unsubscribe case is triggered. Then the case
triggers ProcessUnsubscribe activity via ProcessUnsubscribe flow to process the unsubscription.
The ProcessUnsubscribe activity populates RequestParameters property and triggers InitialiseEventStatus activity to populate the data into
Event Status table with ‘Init’ status and queues event parameters into EventQueueProcessor queue processor
Applies To PegaMKT-Work-Microsite-Unsubscribe
Ruleset AOMFW
Input
ParametersNAProcessUnsubscribe Activity | VODKB-200723-160306.pdf |
63adbd221990-0 | 3707
Loader Event
Process Event
Event Queue Processor
Triggered from Trigger Event API, Unsubscribe Case, Webhook API, Loader Case to process the incoming events at the background
Gets the record with ‘Init’ status from parent activities and processes it with ProcessQueueItem Activity
Output
ParametersNA
Error
Handling Throws Runtime Exception
LeaveRequest Events Pertaining to Customers Requesting Port Out Information
Disconnections Backend Customer Disconnection Events
AppPushResponse Airship App Push ResponsesEvent Type Description
The ProcessEvents activity reads the file and queues into event queue with ProcessEventFile function, if the file is not a large file. If the file is
a large file, Task Queue Processor reads the file and queues into event queue.
Applies To VFUK-FW-AOMFW-Work-Loader
Ruleset AOMFW
Input
ParametersNA
Output
ParametersNA
Error
Handling Throws Runtime ExceptionProcessEvents Activity
The ProcessQueueItem activity mainly processes the event entry coming from EventQueueProcessor .
Updates the Event Status table record with ‘Retry’ status if BRBMode is activated. Else, updates the records as ‘Processing’, triggers
ProcessPayload activity to process the payload data and EventHandler activity to process the event respectively.
Applies To VFUK-FW-AOMFW-Data-EventStatus
Ruleset AOMFW
Input NAProcessQueueItem Activity | VODKB-200723-160306.pdf |
398238dc9d36-0 | 3708
Parameters
Output
ParametersNA
Error
Handling Throws Runtime Exception
Throws Empty Payload Exception
The ProcessPayload activity parses the Payload field into TextValueGroup or TextValueList properties, regarding to Delimiter and it
EventTimestamp column from the payload.
Triggers PayloadHandlerRouter activity to set event type specific fields like SkipLogic, SourceIdType etc. and other event type specific
processes.
Applies To VFUK-FW-AOMFW-Data-EventStatus
Ruleset AOMFW
Input
ParametersNA
Output
ParametersSkipLogic [ String ]
Error
Handling Throws Runtime Exception
Throws Missing Delimiter
Throws Unidentified Event Type ProcessPayload Activity
The EventHandler activity writes the entry into Event Analysis Store/Customer Events and triggers ProcessEvent/CaptureResponse data
flows regarding to flags configured in Event Type Config data type.
Applies To VFUK-FW-AOMFW-Data-EventStatus
Ruleset AOMFW
Input
ParametersNA
Output
ParametersNA
Error
Handling Throws Runtime Exception
Throws Unavailable EventTypeConfig
Throws Business Logic Error EventHandler Activity | VODKB-200723-160306.pdf |
202b783019a6-0 | 3709
Call Event
Description
Call Event is one of the EventTypes which is processed in Process Trigger Event activity through calling AOM TriggerEvent rest service.
AOM Trigger Event rest service gets the CallEvent’s JSON request. After this call, below activities are triggered to process the Call Event
request.
PayloadHandlerRouter Activity
In this activity, there is a when the rule to check EventType then according to eventType call child activities for each of eventType.
According to CallEvent, it invokes CallEventPayloadHandler Activity.
CallEventPayloadHandler Activity
There is some set up here as below:
.SourceIdType =”ServiceNumber”
Param.SkipLogic=false
Completed Payload Sample
{
" C h a n n e l " : " I V R "
, " C o n n e c t i o n I d " : " 0 1 1 2 3 2 3 4 5 4 5 6 4 2 3 4 "
, " D e r i v e d I n t e n t " : " u n b i l l e d - m i n u t e s "
, " D u r a t i o n " : " 5 5 5 "
, " E v e n t T i m e s t a m p " : " 2 0 2 0 - 0 6 - 1 8 T 1 2 : 5 1 : 2 2 . 4 3 1 Z "ProcessTriggerEvent Activity Loops into interaction that comes from Json request to store each of interaction as a
single event into the db tables and dataset. InitialiseEventStatus activity is invoked while
looping to create a record into event_status db table. | VODKB-200723-160306.pdf |
202b783019a6-1 | looping to create a record into event_status db table.
InitialiseEventStatus Activity Creates a record into Event_status table for each of interaction as an event with “ I n i t”
status and run Queue-Processor
ProcessQueueItem Activity At the beginning of activity status is updated as “ P r o c e s s i n g“, After completing the
Process Payload Activity and Event Handler Activity processes it is updated as
“ C o m p l e t e d“
ProcessPayload Activity The ProcessPayload activity parses the Payload field into TextValueGroup or
TextValueList properties
PayloadHandlerRouter Activity According to EventType, suitable activity is invoked to prepare payload to storing
CallEventPayloadHandler Activity Prepares payload to store event into db and dataset in EventHandler Activity
EventHandler Activity It is where event is stored into the event_anaylsis_store DB table and CustomerEvents
dataset according to Config settings. CallEvent’s Process Descripiton | VODKB-200723-160306.pdf |
433574cadca4-0 | 3710
, " E v e n t T y p e " : " b a l a n c e - e n q u i r y 2 2 0 0 "
, " I n t e r a c t i o n I n d e x " : " 2 "
, " S u b E v e n t T y p e " : " U n d e f i n e d "
}
JSON Sample
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50{
"Identifier": {
"ServiceNumber": "447818777111"
},
"Event": {
"Type": "CallEvent",
"SubEventType": "NIRMS",
"Channel": "IVR",
"EventTimestamp": "2020-06-18T12:51:22.431Z",
"Status": "New"
},
"EventDetail": {
"CallEvent": {
"ConnectionID": "0112323454564234",
"CallKey": "2019123100145301022007818569460",
"OriginatingService": "447818777111",
"DestinationLine": "03333040191",
"LastIntent": "pay-bill",
"StartTime": "2020-06-18T12:51:22.431Z", | VODKB-200723-160306.pdf |
433574cadca4-1 | "StartTime": "2020-06-18T12:51:22.431Z",
"EndTime": "2021-01-30T23:00:15",
"NLCSLegs": 1,
"PredictedIntent": "enquire-upgrade",
"PredictedIntentTaken": "N",
"Transferred": "Y",
"TransferredDestination": "IPT",
"VDN": "2008002",
"Interactions": [
{
"Index": 1,
"Duration": 30,
"Intent": "balance-enquiry",
"DerivedIntent": "unbilled-minutes"
}
],
"AgentDetails": [
{
"CallID": "40411412",
"Segment": 1,
"ID": "1010101",
"StartTime": "2021-01-30T23:00:15",
"EndTime": "2021-01-30T23:00:15",
"SkillIdentifier": 113
}
],
"IVRDetails": [
{
"EventTime": "2021-01-30T23:00:15",
"TagName": "AOD7-NLCS-START",
"TagValue": "1"
} | VODKB-200723-160306.pdf |
0a21443849d9-0 | 3711
EventType Config
51
52
53
54 ]
}
}
}
CallEvent NIRMS TRUE 0 TRUE FALSE FALSE TRUEEventType SubEventTypeProcess Flag Ramp Up
ValueCIS Process Event Capture
ResponseStoreRawEven
t | VODKB-200723-160306.pdf |
8b0ef44dac8a-0 | 3712
Sales Order
Description
Sales Order is one of EventType which process in Trigger Event through calling AOM TriggerEvent Rest service.
AOM Trigger Event rest service gets the SalesOrder’s JSON request and runs the ProcessTrigerEvent activity for it.
Payload Handler Router Activity
In this activity, there is a when the rule to check EventType then according to eventType call child activities for each of eventType.
According to the SalesOrder event type, it invokes SalesOrderPayloadHandler Activity.
Sales Order Payload Handler Activity
There is some set up here as below:
.SourceIdType =”"AccountNumber”
Param.SkipLogic=true (if EventStatus is open)
Completed Payload Sample
{
"Channel":"WEB"
,"EventStatus":"New"
,"EventTimestamp":"2020-06-18T12:51:22.431Z"
,"SalesOrder":"{\n"DealId":"TestDealId"\n,"Division":"FUT1"\n,"OfferID":"TestOfferID"\n,"OrderNumber":"WEB-
0000000279445902"\n,"OrderType":"Individual"\n,"pxObjClass":"VFUK-AOM-Int-TriggerEvent-SalesOrder"\n,"LineItem":[
\n{\n"ActionCode":"NewPromotion"\n,"AssetIntegrationId":"1-1AFDC1"\n,"ProductId":"110749"\n,"pxObjClass":"VFUK-AOM-Int-
TriggerEvent-LineItem"\n,"Quantity":"1"\n,"Status":"Open"\n,"Amount":[ \n{\n"pxObjClass":"VFUK-AOM-Int-TriggerEvent-ProcessTriggerEvent Activity Setups the Context Mapping for Sales Order and then invokes InitializeEventStatus
activity to create a record into event_status db table. | VODKB-200723-160306.pdf |
8b0ef44dac8a-1 | activity to create a record into event_status db table.
InitialiseEventStatus Activity Creates a record into Event_status table for each of interaction as an event with “ I n i t”
status and run Queue-Processor
ProcessQueueItem Activity At the beginning of activity status is updated as “ P r o c e s s i n g“, After completing the
Process Payload Activity and Event Handler Activity processes it is updated as
“ C o m p l e t e d“
ProcessPayload Activity The ProcessPayload activity parses the Payload field into TextValueGroup or
TextValueList properties
PayloadHandlerRouter Activity According to EventType, suitable activity is invoked to prepare payload to storing.
SalesOrderPayloadHandler Activity Preparing payload to store event into db and dataset in EventHandler Activity
EventHandler Activity It is where event is stored into the event_anaylsis_store DB table/CustomerEvents
dataset or sent to dataflow according to event config settings. SalesOrder's Process Descripiton | VODKB-200723-160306.pdf |
b8a5108fb3a3-0 | 3713
Amount"\n,"Discount":[ \n{\n"pxObjClass":"VFUK-AOM-Int-Price"\n,"Type":"OverrideAmount"\n,"Value":"0"\n}\n] \n,"Price":[
\n{\n"pxObjClass":"VFUK-AOM-Int-Price"\n,"Type":"PriceINCVAT"\n,"Value":"0"\n}\n] \n}\n] \n,
…
JSON Sample
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51{
"Identifier": {
"AccountNumber": "22334455"
},
"Event": {
"Type": "SalesOrder",
"SubEventType": "NEW CONNECTION",
"Channel": "WEB",
"EventTimestamp": "2020-06-18T12:51:22.431Z",
"Status": "New"
},
"EventDetail": {
"SalesOrder": {
"OrderNumber": "WEB-0000000279445902",
"SubOrderType": ["BS", "RU", "SH"],
"DealId" : "TestDealId",
"OfferID" : "TestOfferID",
"OrderType" : "Individual",
"Division" : "FUT1",
"LineItem": [
{ | VODKB-200723-160306.pdf |
b8a5108fb3a3-1 | "Division" : "FUT1",
"LineItem": [
{
"ActionCode": "NewPromotion",
"ProductId": "110749",
"Quantity": 1,
"Status": "Open",
"AssetIntegrationId": "1-1AFDC1",
"LineItem": [
{
"ActionCode": "New",
"AssetIntegrationId": "1-1AFDC2",
"ProductId": "100092",
"Status": "Open",
"Quantity": 1,
"Classification": "ROOTPRODUCT",
"ServiceNumber": "447782874125",
"LineItem": [
{
"ActionCode": "New",
"AssetIntegrationId": "1-1AFDC3",
"ProductId": "086532",
"Status": "Open",
"Classification": "PRODUCT",
"Quantity": 1
},
{
"ActionCode": "New",
"AssetIntegrationId": "1-1AFDC4",
"ProductId": "132144",
"Status": "Open",
"Classification": "PRODUCT",
"Quantity": 1 | VODKB-200723-160306.pdf |
f92d30580d1c-0 | 3714
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{
"ActionCode": "New",
"AssetIntegrationId": "1-1AFDC5",
"ProductId": "105858",
"Status": "Open",
"Quantity": 1,
"Classification": "PRODUCT",
"Detail": [
{
"Name": "VBCLimit",
"Value": "£100.00"
}
]
}
]
}
],
"Amount": [
{
"Price": [
{
"Type": "PriceINCVAT",
"Value": 0
}
],
"Discount": [
{
"Type": "OverrideAmount",
"Value": 0
}
]
}
]
},
{
"ActionCode": "NewPromotion",
"ProductId": "110511",
"Quantity": 1,
"Status": "Open",
"AssetIntegrationId": "1-1AFDC9",
"LineItem": [
{
"ActionCode": "New",
"AssetIntegrationId": "1-1AFDC10", | VODKB-200723-160306.pdf |
f92d30580d1c-1 | "ActionCode": "New",
"AssetIntegrationId": "1-1AFDC10",
"ProductId": "107551",
"Status": "Open",
"Quantity": 1,
"ServiceSpecification": {
"SerialNumber": "441179683329",
"ServiceLineNetworkType": "Onnet",
"ServiceLine": [
{
"ProductId": "PC00042",
"ProductName": "Single Play FTTP",
"ProductCategory": "FTTP Voice with Speed 80",
"MaxDownload": 80000,
"MinDownload": 80000, | VODKB-200723-160306.pdf |
592a0ca8c64c-0 | 3715
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"MinGuaranteedDownload": 80000,
"MaxUpload": 80000,
"MinUpload": 80000,
"BandwidthMeasure": "Actual"
}
]
}
}
]
}
]
}
}
} | VODKB-200723-160306.pdf |
f0111f79f297-0 | 3716
Siebel Orders Data
Overview
SalesOrder Class Structure in AOMFW
Assumptions
Sales Order Payload Handler
Order Status Data Set - 473837
Table Structure
Processing Rules: Activity
Application Rules
Service Line Updates - 473848
Cassandra Details
Rule Structure
Processing Rules
Data Population:
Upgrade & In-Life Migs Orders 473850
Cassandra Details
Class Structure
Processing Rules
Migration Store (496371)
Cassandra Details
Class Structure
Processing
Upgrade Store (496690)
Cassandra Details
Class Structure
Processing
Data Purging
Processing Rules
Purging AccountNewPromotions Dataset
Purging SiebelOrderDetails Table
AOM Config
Overview
To be able to utilise relevant Siebel Orders data in Decisioning by creating multiple event stores to classify information in an accurate
manner.
SalesOrder Class Structure in AOMFW
Create the class structure in AOMFW as VFUK-FW-AOMFW-Int-SalesOrder which compliment the VFUK-AOM-Int-TriggerEvent-
SalesOrder class structure
ClassName : VFUK-FW-AOMFW-Int-SalesOrder (Complex Properties are Listed below and Simple property should be of same type as
they are in VFUK-AOM-Int-TriggerEvent-SalesOrder
LineItem ( Page List of Type VFUK-FW-AOMFW-Int-SalesOrder-LineItem)
Amount (Page List of VFUK-FW-AOMFW-Int-SalesOrder-Amount)
Discount ( Page List of VFUK-FW-AOMFW-Int-Price)
Price ( Page List of VFUK-FW-AOMFW-Int-Price) | VODKB-200723-160306.pdf |
4f6627ce8e3b-0 | 3717
Detail (Page List of VFUK-FW-AOMFW-Int-NameValuePair)
ServicesSpecification ( Page of VFUK-FW-AOMFW-Int-SalesOrder-ServiceSpecification)
ServiceLine (Page List of VFUK-FW-AOMFW-Int-SalesOrder-ServiceLine)
Assumptions
Sales Order Payload Handler1 Design Decision Creating Different DataSets over
one singular A singular type of Order
represents varying different data
and subjective to an existing
customer or new, or even
modifying an existing service or
migrating/upgrading to new - to
make the data concise and as
accurate as needed for logic
have decided to create varying
data sets at different levels to
ensure each data set provides
the correct view on actions
taken.
2 Assumption New Acquisition HBB/Fixed Line
We will only receive the Fixed
Line Service Number No Examples currently, EBU not
in scope where this may cause
an issue where they can
purchased HBB without Fixed
Line these events will not make it
into CIS - but will still be in Raw
Events if configured to do so.
3 Assumption Upgrade HBB "Long Running
Orders" are not in scope of
current Data Storage From Decisioning Perspective
and current scope in AOM only
Modify and New Acquisition &
(2nd Line) is in scope, later
additions to include Upgrade
Orders will extend this solution
for the relevant Order Types. # Level Detail Reasoning
This activity calls SaveSiebelOrderDetails and then SaveAccountNewPromotions or SaveSubscriptionProductUpdates based on the
SubEventType of an Open Sales Order with CIS set to true. | VODKB-200723-160306.pdf |
4f6627ce8e3b-1 | SubEventType of an Open Sales Order with CIS set to true.
Applies To VFUK-FW-AOMFW-Data-EventStatus
Ruleset AOMFW
Input
ParametersSkipLogicSalesOrderPayloadHandler Activity | VODKB-200723-160306.pdf |
58847d24066f-0 | 3718
Order Status Data Set - 473837
Storage Type: Database
Reason: Triage and Query Capability
Retention: 180 Days if Status <> Open
Name: SiebelOrderDetails
Purpose: To be able to keep track per order the latest status accordingly and use for joining of data sets together for deletion and
housekeeping purposes
Classs Name : VFUK-FW-AOMFW-Data-SiebelOrderDetails
Table Name : siebel_order_details
Table StructureOutput
ParametersAccountNumber
EventTimeStamp
SubEventType
EventStatus
Channel
pyGUID
ErrorCode
ErrorMessage
Error
HandlingPrimary Catch All Error Handler
Log to Error Table
OrderNumber Primary Key Unique String SalesOrder.OrderNumber
Owner Account Number
AccountNumber Not Null Primary Key String Identifier.AccountNumber
RaisedDate DateTime Event.EventTimestamp (
In Request)
Work.TextValueGroup("Ev
entTimestamp ")Should only be populated
on New Entry to DB and
not update (Open Orders
Only)
UpdateDate Not Null DateTime Event.EventTimestamp
Work.TextValueGroup("Ev
entTimestamp ")
Status Not Null String Event.Status
Work.TextValueGroup("St
atus ")Open,Cancelled,Complet
e
Type Not Null String Event.SubEventType Modify, New Acquisition,
Upgrade, Migration …. ColumnName Constraints Type Request Mapping Notes | VODKB-200723-160306.pdf |
cea8d3cb58e9-0 | 3719
Activity Name : SaveSiebelOrderDetails
Applies to Class :VFUK-FW-AOMFW-Int-SalesOrder
Processing Rules: Activity
Should always happen if the Primary Context is Sales Order - Ignore Sub Event Type (No Config)
1. Check if Account Number & Order Number is populated in Data Set
a. If Entry Exists:
i. Event.Status = Open
1. Update RaisedDate if Stored Record is NULL
2. Update UpdateDate if Stored Status = Open
3. Update:
a. SubType if Stored Record is NULL
b. DealId if Stored Record is NULL
c. OfferId if Stored Record is NULL
d. OfferType if Stored Record is NULL
ii. Event.Status != Open
1. Update UpdateDate with the Event Timestamp
2. Update Status with the Event Status
b. If Entry Doesn’t Exist
i. Event.Status = Open
1. Insert Fields as appropriate (ALL)
ii. Event.Status != Open
1. Insert Core Fields:
a. OrderNumber
b. Status
c. AccountNumber
d. UpdateDate
e. Type
f. Channel
SubType String SalesOrder.SubOrderTyp
e Convert to Comma
Separated String
DealId String SalesOrder.DealId Only Populated for
Upgrade Orders from
AOM/Chordiant
OfferId String SalesOrder.OfferId Only Populated for NBA
Orders from
AOM/Chordiant
OfferType String SalesOrder.OrderType
Channel Not Null String Work.TextValueGroup("C
hannel")
SaveSiebelOrderDetails Activity | VODKB-200723-160306.pdf |
1bc71a42e58c-0 | 3720
Application Rules
Should be processed against All Sales Order Events
Service Line Updates - 473848
Cassandra Details
Storage Type: C*
Retention: 2 Days TTL (config driven)
Name: SubscriptionProductUpdates
Purpose: To be able to track by Subscription the Relevant Changes to the Child Products of a Promotion Line Product (Tariff) through a
modified order
Notes: This does not cover child line product updates i.e. VSM or other extras through non modify order types such as Upgrades, New
Acquisition, Tariff Migrations
Keys:
SubscriptionId
PromotionProductId
ProductId
Storage:
Line Item Attributes Provided for Child Product
Data Transforms:
Convert Amount into relevant Properties for ease of use (<TBD>)
Order Number
Event Timestamp
Rule Structure
Activity Name : SaveSubscriptionProductUpdates
Applies To Class : VFUK-FW-AOMFW-Int-SalesOrder
Class Name : VFUK-FW-AOMFW-Data-SubscriptionProductUpdateThis activity is used to keep track per order the latest status accordingly and saving the Siebel Order record to database
Applies ToVFUK-FW-AOMFW-Int-SalesOrder
Ruleset AOMFW
Input
ParameterAccountNumber
EventTimestamp
SubEventType
EventStatus
Channel
Output
ParameterNA
Error
HandlingPrimary Catch-all Error Handler: Catches all the unhandled Exceptions or Errors in the activity
Activity-Set-Status | VODKB-200723-160306.pdf |
17ec2bab869f-0 | 3721
Properties : (Please refer to the corresponding property on VFUK-AOM-Int-TriggerEvent-SalesOrder for the Type(int/text) of below
properties)
SubscriptionId
PromotionProductId
ProductId
Order Number
Event Timestamp
ActionCode
AssetIntegrationId
Classification
ProductClass
Quantity
ServiceIntegrationId
Status
PrimaryServiceIntegrationId
OneOffPriceIncludingVAT
OneOffPriceExcludingVAT
OneOffPriceVAT
MonthlyPriceIncludingVAT
MonthlyPriceExcludingVAT
MonthlyPriceVAT
Processing Rules
Event Sub Type = Modify & Event Status = Open & CIS Flag for Event Combo is TRUE
1. Parent Line Item,
a. If Product Class= Mobile Service or Mobile Broadband Service
b. else, If not either of these - then ignore the rest of the processing of Modify but follow the rest of the framework (don’t discard events)
2. Parent Line Service Number is available in GetSubscription
a. If Subscription Doesn’t Exist - log error but continue loop to the next line item
3. Loop through ChildLineItems where Action Code is not "-" Store any which have an Action Code
a. Each Child product found without the "-" should be a separate record in CIS with the same SubscriptionId and PromotionProductId
This activity is used to track by Subscription the Relevant Changes to the Child Products of a Promotion Line Product (Tariff) through a
modified order, calling GetSubscription and relevant Subscription Products to SubscriptionProductUpdates
Applies ToVFUK-FW-AOMFW-Int-SalesOrder
Ruleset AOMFW
Input
Parameter
sEventTimeStamp
Output
ParameterMSISDNSaveSubscriptionProductUpdates Activity | VODKB-200723-160306.pdf |
9581476919e0-0 | 3722
Data Population:
SubscriptionId - Taken from ServiceNumber from ROOTPRODUCT Line Item and matched to AOM Database
PromotionProductId - Taken from PromotionId from ROOTPRODUCT Line Item
ProductId - Taken from Child Product Line Item where Action Code is not "-"
Below Example: Modify Order Line Item Block - where Single Product has been added to Subscription. s ErrorStackTrace
Error
HandlingPrimary Catch All Error Handler
Activity-Set-Status
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45{
"ActionCode" : "-",
"AssetIntegrationId" : "1-7ZO0NV8" ,
"Classification" : "ROOTPRODUCT" ,
"PrimaryServiceIntegrationId" : "1-7XJGR9W" ,
"ProductClass" : "Mobile Service" ,
"ProductId" : "100000" ,
"PromotionId" : "102215" ,
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-LineItem" ,
"Quantity" : "1",
"ServiceIntegrationId" : "1-7XJGR9W" ,
"ServiceNumber" : "447867273903" ,
"Status" : "Open",
"Amount" : [
{
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-Amount" ,
"Type": "ONE_OFF_COST" , | VODKB-200723-160306.pdf |
9581476919e0-1 | "Type": "ONE_OFF_COST" ,
"Price": [
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceINCVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceEXCLVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "VATAmount" ,
"Value": "0"
}
]
},
{
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-Amount" ,
"Type": "MONTHLY_RECURRING_COST" ,
"Price": [
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceINCVAT" ,
"Value": "0"
},
{ | VODKB-200723-160306.pdf |
cbad9a636afb-0 | 3723
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103 "pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceEXCLVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "VATAmount" ,
"Value": "0"
}
]
}
],
"LineItem" : [
{
"ActionCode" : "-",
"AssetIntegrationId" : "1-7ZO0NVH" ,
"Classification" : "PRODUCT" ,
"PrimaryServiceIntegrationId" : "1-7XJGR9W" ,
"ProductClass" : "Data Notification" ,
"ProductId" : "100090" ,
"PromotionId" : "102215" ,
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-LineItem" ,
"Quantity" : "1",
"ServiceIntegrationId" : "1-7ZO0NV8" ,
"Status" : "Open",
"Amount" : [
{ | VODKB-200723-160306.pdf |
cbad9a636afb-1 | "Status" : "Open",
"Amount" : [
{
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-Amount" ,
"Type": "MONTHLY_RECURRING_COST" ,
"Price": [
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceINCVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceEXCLVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "VATAmount" ,
"Value": "0"
}
]
},
{
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-Amount" ,
"Type": "ONE_OFF_COST" ,
"Price": [
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceINCVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" , | VODKB-200723-160306.pdf |
c55317399695-0 | 3724
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161 "Type": "PriceEXCLVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "VATAmount" ,
"Value": "0"
}
]
}
],
"ProductLine" : [
"Any Sales Admin Channel non Indirect" ,
"Service"
]
},
{
"ActionCode" : "Add",
"AssetIntegrationId" : "1-7ZO0NVI" ,
"Classification" : "PRODUCT" ,
"PrimaryServiceIntegrationId" : "1-7XJGR9W" ,
"ProductClass" : "Barring Set" ,
"ProductId" : "100080" ,
"PromotionId" : "102215" ,
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-LineItem" ,
"Quantity" : "1",
"ServiceIntegrationId" : "1-7ZO0NV8" ,
"Status" : "Open",
"Amount" : [
{ | VODKB-200723-160306.pdf |
c55317399695-1 | "Status" : "Open",
"Amount" : [
{
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-Amount" ,
"Type": "MONTHLY_RECURRING_COST" ,
"Price": [
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceINCVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceEXCLVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "VATAmount" ,
"Value": "0"
}
]
},
{
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-Amount" ,
"Type": "ONE_OFF_COST" ,
"Price": [
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceINCVAT" ,
"Value": "0" | VODKB-200723-160306.pdf |
715abb66992e-0 | 3725
Upgrade & In-Life Migs Orders 473850
Cassandra Details
Storage Type: C*
Retention: Delete by Keys - TTL 180 Days Configurable
Name: AccountNewPromotions
Purpose: To be able to track by Subscription the Relevant Changes to its Promotion Line Product (Tariff) and root products of mobile
service, fixed broadband service, fixed line along with handset root products with loan details excluding legacy handset prducts which
does not have loan details.
Keys:
AccountNumber
OrderNumber
PromotionProductId
ServiceNumber
SubscriptionType
Storage:
AccountNewPromo:
AccountNum - Parameter
OrderNum - SalesOrder
PromoProductId - PROMOTION LINE ITEM
ServiceNumber - PROMOTION LINE ITEM Service Number (447777)
SubcriptionType - PROMOTION LINE ITEM Product Class (Mobile Service/FBB/MBB)
EventTimeStamp - Parameter
PromotionLineItem - All Properties
RootLineItem(1) - All Properties of Mobile Service with LoanId
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{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceEXCLVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "VATAmount" ,
"Value": "0"
}
]
}
],
"ProductLine" : [ | VODKB-200723-160306.pdf |
715abb66992e-1 | }
]
}
],
"ProductLine" : [
"Any Sales Admin Channel non Indirect" ,
"Bars"
]
}
],
"ProductLine" : [
"MSISDN"
]
} | VODKB-200723-160306.pdf |
5bfd8bf34be7-0 | 3726
RootLineItem(2) - All properties of HANDSET with LoanId
RootLineItem(3) - All properties of Insurance
Class Structure
Activity Name : SaveAccountNewPromotions
Applies To Class : VFUK-FW-AOMFW-Int-SalesOrder
Class Name: VFUK-FW-AOMFW-Data-AccountNewPromotion
Properties: (Please refer to the corresponding property on VFUK-AOM-Int-TriggerEvent-SalesOrder for the Type(int/text) of below
properties)
AccountNumber
OrderNumber
PromotionProductId
ServiceNumber
SubscriptionType
PromotionLineItem ( Page Property of Type VFUK-FW-AOMFW-Int-SalesOrder-LineItem)
LineItem (Page Property of Type VFUK-FW-AOMFW-Int-SalesOrder-LineItem)
Event Timestamp
RootProductLineItems (Page List Property of Type VFUK-FW-AOMFW-Int-SalesOrder-LineItem)
DeviceProductId
PromotionStatus
Processing Rules
1. Event Sub Type = New Connection & Event Status = Open & CIS Flag for Event Combo is TRUE
2. Go Get Line Item where Classification is: PROMOTION - can be multiple
a. If None Exist then Exit New Connection Processing and Continue with Framework (don’t discard event)
b. If PROMOTION Line Item exists, populate PromotionLineItem and other related properties for AccountNewPromotion record
i. Find All Related ROOT PRODUCTS based on where PrimaryServiceIntegrationId = ServiceIntegrationId of Promotion Line &
Product Class is
1. Mobile Service
2. Fixed Line
3. Mobile Broadband Service
ii. Check if LoanId exists for the ROOTPRODUCT, If exists set to local parameter LoanSubscriptionId | VODKB-200723-160306.pdf |
5bfd8bf34be7-1 | ii. Check if LoanId exists for the ROOTPRODUCT, If exists set to local parameter LoanSubscriptionId
1. Find all Related root products based on when ProductCLass is (Handset OR eHandset OR Data Device OR eData Devices)
and LoanID matches with LoanSubscriptionId and when primaryserviceintegrationid does not match with promotion lineitem
serviceintegrationid
2. Ignore the ROOT PRODUCT If no LoanId presents.
iii. If it exists, append RootProductLineItem AccountNewPromotion.PromotionLineItem.LineItem.
iv. Find all Related root products based on when ProductCLass is Insurance and when primaryserviceintegrationid does not match
with promotion lineitem serviceintegrationid
v. If it exists, append RootProductLineItem AccountNewPromotion.PromotionLineItem.LineItem.
Below Example: New Acquisition HBB Order
AccountNumber - Taken from High-Level Event
OrderNumber - Taken from Top Level Event
PromotionProductId - ProductId of Promotion Classification Line Item
ServiceNumber - ServiceNumber of ROOT PRODUCT Classification Line Item where Service is Fixed Line (or Labelled above)
SubscriptionType - Product Classification of ROOT PRODUCT Classification Line item where Service is Fixed Line (or Labelled above) | VODKB-200723-160306.pdf |
ed9003846c7d-0 | 3727
Below Example: New Acquisition HBB Order
This activity is tracks by Subscription the Relevant Changes to its Promotion Line Product saving to the AccountNewPromotions Decision
Data Store
Applies To VFUK-FW-AOMFW-Int-SalesOrder
Ruleset AOMFW
Input Parameters AccountNumber
EventTimestamp
Output Parameters NA
Error Handling Primary Catch-all Error Handler
Activity-Set-StatusSaveAccountNewPromotions Activity
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37{
"OrderNumber" : "SBL-1000000006416152" ,
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-SalesOrder" ,
"LineItem" : [
{
"ActionCode" : "Add",
"AssetIntegrationId" : "1-80C522M" ,
"Classification" : "PROMOTION" ,
"ProductId" : "112657" ,
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-LineItem" ,
"Quantity" : "1",
"ServiceIntegrationId" : "1-80C522M" ,
"Status" : "Open",
"Amount" : [
{
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-Amount" ,
"Type": "ONE_OFF_COST" ,
"Price": [
{
"pxObjClass" : "VFUK-AOM-Int-Price" , | VODKB-200723-160306.pdf |
ed9003846c7d-1 | {
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceINCVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceEXCLVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "VATAmount" ,
"Value": "0"
}
]
},
{
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-Amount" , | VODKB-200723-160306.pdf |
9efef427ab9c-0 | 3728
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"Price": [
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceINCVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceEXCLVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "VATAmount" ,
"Value": "0"
}
]
}
],
"Detail" : [
{
"Name": "OptOut" ,
"pxObjClass" : "VFUK-AOM-Int-NameValuePair" ,
"Value": "N"
}
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9570efa696d8-0 | 3729
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"Service Point" , | VODKB-200723-160306.pdf |
ea3265f3e450-0 | 3731
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4f35c2cc00fd-0 | 3732
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"PromotionId" : "112657" , | VODKB-200723-160306.pdf |
d3c098cee4c8-0 | 3736
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8f77c2837ee2-0 | 3737
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"Delete on Move" , | VODKB-200723-160306.pdf |
61e5f5fd313a-0 | 3738
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},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "VATAmount" ,
"Value": "0"
}
]
},
{
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-Amount" ,
"Type": "ONE_OFF_COST" ,
"Price": [
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceINCVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceEXCLVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "VATAmount" ,
"Value": "0"
} | VODKB-200723-160306.pdf |
0c9049d97b43-0 | 3739
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}
],
"ProductLine" : [
"Tariff" ,
"Available FL Packages CBU" ,
"Available FL Packages EBU" ,
"Delete on Move"
]
},
{
"ActionCode" : "Add",
"AssetIntegrationId" : "1-80C524O" ,
"Classification" : "PRODUCT" ,
"PrimaryServiceIntegrationId" : "1-80C522M" ,
"ProductClass" : "Service Point" ,
"ProductId" : "110489" ,
"PromotionId" : "112657" ,
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-LineItem" ,
"Quantity" : "1",
"ServiceIntegrationId" : "1-80C524F" ,
"Status" : "Open",
"Amount" : [
{
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-Amount" ,
"Type": "MONTHLY_RECURRING_COST" ,
"Price": [
{
"pxObjClass" : "VFUK-AOM-Int-Price" , | VODKB-200723-160306.pdf |
0c9049d97b43-1 | {
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceINCVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceEXCLVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "VATAmount" ,
"Value": "0"
}
]
},
{
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-Amount" ,
"Type": "ONE_OFF_COST" ,
"Price": [
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceINCVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceEXCLVAT" ,
"Value": "0"
}, | VODKB-200723-160306.pdf |
589a26e86e2f-0 | 3740
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791 {
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "VATAmount" ,
"Value": "0"
}
]
}
],
"ProductLine" : [
"FTTP Voice with Speed 40" ,
"Available FL Packages CBU" ,
"Misc",
"Service Point"
],
"ServiceSpecification" : {
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-ServiceSpecification" ,
"ServiceLineCategory" : "FTTP Voice with Speed 40" ,
"ServiceLineNetworkType" : "Onnet",
"ServiceLine" : [
{
"MaxDownload" : "36000",
"MaxUpload" : "9000",
"MinDownload" : "36000",
"MinGuaranteedDownload" : "18000.0" ,
"MinUpload" : "9000",
"ProductCategory" : "FTTP Voice with Speed 40" ,
"ProductName" : "Single Play FTTP" ,
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-ServiceLine" | VODKB-200723-160306.pdf |
589a26e86e2f-1 | "pxObjClass" : "VFUK-AOM-Int-TriggerEvent-ServiceLine"
}
]
}
},
{
"ActionCode" : "Add",
"AssetIntegrationId" : "1-80C524P" ,
"Classification" : "PRODUCT" ,
"PrimaryServiceIntegrationId" : "1-80C522M" ,
"ProductClass" : "Data Limit" ,
"ProductId" : "107584" ,
"PromotionId" : "112657" ,
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-LineItem" ,
"Quantity" : "1",
"ServiceIntegrationId" : "1-80C524F" ,
"Status" : "Open",
"Amount" : [
{
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-Amount" ,
"Type": "MONTHLY_RECURRING_COST" ,
"Price": [
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceINCVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceEXCLVAT" ,
"Value": "0" | VODKB-200723-160306.pdf |
5622aadc71bb-0 | 3741
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{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "VATAmount" ,
"Value": "0"
}
]
},
{
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-Amount" ,
"Type": "ONE_OFF_COST" ,
"Price": [
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceINCVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceEXCLVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "VATAmount" ,
"Value": "0"
}
]
}
],
"ProductLine" : [
"Misc",
"Available FL Packages CBU" ,
"Available FL Packages EBU" ,
"Delete on Move"
] | VODKB-200723-160306.pdf |
5622aadc71bb-1 | "Available FL Packages EBU" ,
"Delete on Move"
]
}
],
"ProductLine" : [
"Misc",
"Fixed Line CBU" ,
"Fixed Line EBU"
]
},
{
"ActionCode" : "Add",
"AssetIntegrationId" : "1-80C525J" ,
"Classification" : "ROOTPRODUCT" ,
"PrimaryServiceIntegrationId" : "1-80C522M" ,
"ProductClass" : "Fixed broadband equipment 2019" ,
"ProductId" : "206680" ,
"PromotionId" : "112657" ,
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-LineItem" ,
"Quantity" : "1",
"ServiceIntegrationId" : "1-80C522M" ,
"Status" : "Open",
"Amount" : [
{ | VODKB-200723-160306.pdf |
fb6366a93dc5-0 | 3742
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907 "pxObjClass" : "VFUK-AOM-Int-TriggerEvent-Amount" ,
"Type": "ONE_OFF_COST" ,
"Price": [
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceINCVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceEXCLVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "VATAmount" ,
"Value": "0"
}
]
},
{
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-Amount" ,
"Type": "MONTHLY_RECURRING_COST" ,
"Price": [
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceINCVAT" ,
"Value": "0"
},
{ | VODKB-200723-160306.pdf |
fb6366a93dc5-1 | "Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceEXCLVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "VATAmount" ,
"Value": "0"
}
]
}
],
"Detail" : [
{
"Name": "OptOut" ,
"pxObjClass" : "VFUK-AOM-Int-NameValuePair" ,
"Value": "N"
}
],
"ProductLine" : [
"Available FL Packages CBU" ,
"Available FL Packages EBU" ,
"Misc",
"Router Plus" ,
"Router" ,
"Acc Sol"
]
}, | VODKB-200723-160306.pdf |
58f6190691e8-0 | 3743
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"ActionCode" : "Add",
"AssetIntegrationId" : "1-80C52MK" ,
"Classification" : "ROOTPRODUCT" ,
"ProductClass" : "Delivery Charge" ,
"ProductId" : "065427" ,
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-LineItem" ,
"Quantity" : "1",
"Status" : "Open",
"Amount" : [
{
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-Amount" ,
"Type": "ONE_OFF_COST" ,
"Discount" : [
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "OverrideAmount" ,
"Value": "0"
}
],
"Price": [
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceINCVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" , | VODKB-200723-160306.pdf |
58f6190691e8-1 | {
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceEXCLVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "VATAmount" ,
"Value": "0"
}
]
},
{
"pxObjClass" : "VFUK-AOM-Int-TriggerEvent-Amount" ,
"Type": "MONTHLY_RECURRING_COST" ,
"Discount" : [
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "OverrideAmount" ,
"Value": "0"
}
],
"Price": [
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceINCVAT" ,
"Value": "0"
},
{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "PriceEXCLVAT" ,
"Value": "0" | VODKB-200723-160306.pdf |
e893c4dca7ec-0 | 3744
Migration Store (496371)
Cassandra Details
Storage Type: C*
Retention: Configurable TTL - 2 Days
Name: ServiceLineMigrations
Purpose: To be able to track by Subscription the Relevant Changes to its Promotion Line Product (Tariff)
Keys:
SubscriptionId
Storage:
Promotion Line Item
Root Product Line Item
Child Product Line Items
Event Timestamp
Class Structure
Activity Name : ServiceLineMigrations
Applies To Class : VFUK-FW-AOMFW-Int-SalesOrder
Class Name: VFUK-FW-AOMFW-Data-ServiceLineMigrations
Properties:
SubscriptionId
PromotionLineItem ( Page Property of Type VFUK-FW-AOMFW-Int-SalesOrder-LineItem)
Event Timestamp
Processing
1. Event Sub Type = Migration & Event Status = Open & CIS Flag for Event Combo is TRUE
2. Go Get Line Item where Classification is: PROMOTION and the "ActionCode" is Add - will be single
966
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{
"pxObjClass" : "VFUK-AOM-Int-Price" ,
"Type": "VATAmount" ,
"Value": "0"
}
]
}
],
"ProductLine" : [
"Misc",
"Yes to all non Indirects" ,
"Acc Sol" ,
"Delivery Options"
]
}
]
} | VODKB-200723-160306.pdf |
5fcae5e1b600-0 | 3745
a. If None Exist then Exit New Connection Processing and Continue with Framework (don’t discard event)
3. Find All Related ROOT PRODUCTS based on where PrimaryServiceIntegrationId = ServiceIntegrationId of Promotion Line
a. If Root Product doesn’t have PrimaryServiceIntegrationId Im not interested in it - ignore that ROOT PRODUCT
b. Ensure Service Number exists on matched Root Product and If Subscription Doesn’t Exist - log error but continue loop to the next line
item
4. For Each Child Product Under Root Product - Remove any Where the Action Code is "Delete" so only keeps Additions or Items which
haven't been removed
5. Ensure has one Root Product that has a Product Class of: (With a ServiceNumber Present)
a. Mobile Service
b. Fixed Line
c. Mobile Broadband Service
d. If Doesn’t Exist then Exit New Connection Processing and Continue with Framework (don’t discard event)
Example
SubscriptionId = Match Subscription based on ServiceNumber of PROMOTION Line Item
Event Timestamp = Taken from High-Level Event
Upgrade Store (496690)
Cassandra Details
Storage Type: C*
Retention: Configurable TTL - 14 Days
Name: ServiceLineUpgrades
Purpose: To be able to track by Subscription the Relevant Changes to its Promotion Line Product (Tariff)
Keys:
SubscriptionId
Storage:
Promotion Line Item
Root Product Line Item
Child Product Line Items Loop through Line Items and save a single Promotion LineItem and it’s RootPoducts and child Products to ServiceLineMigration DataSet
Applies-to VFUK-FW-AOMFW-Int-SalesOrder
Ruleset AOMFW
Input
ParameterEventTimestamp
Output
ParameterNA
Error | VODKB-200723-160306.pdf |
5fcae5e1b600-1 | Ruleset AOMFW
Input
ParameterEventTimestamp
Output
ParameterNA
Error
HandlingActivity set status with error code and messageSaveServiceLineMigrations Activity | VODKB-200723-160306.pdf |
4e26d6c47b4b-0 | 3746
Event Timestamp
Class Structure
Activity Name : ServiceLineUpgrades
Applies To Class : VFUK-FW-AOMFW-Int-SalesOrder
Class Name: VFUK-FW-AOMFW-Data-ServiceLineUpgrades
Properties: (Please refer to the corresponding property on VFUK-AOM-Int-TriggerEvent-SalesOrder for the Type(int/text) of below
properties)
SubscriptionId
PromotionLineItem (Page Property of Type VFUK-FW-AOMFW-Int-SalesOrder-LineItem)
Event Timestamp
Processing
1. Event Sub Type = Upgrade & Event Status = Open & CIS Flag for Event Combo is TRUE
2. If None Exist then Exit New Connection Processing and Continue with Framework (don’t discard event)
3. If PROMOTION Line Item exists, populate PromotionLineItem and other related properties for AccountNewPromotion record
a. Find All Related ROOT PRODUCTS based on where PrimaryServiceIntegrationId = ServiceIntegrationId of Promotion Line & Product
Class is
i. Mobile Service
ii. Fixed Line
iii. Mobile Broadband Service
b. Check if LoanId exists for the ROOTPRODUCT, If exists set to local parameter LoanSubscriptionId
i. Find all Related root products based on when ProductCLass is Handset and LoanID matches with LoanSubscriptionId and when
primaryserviceintegrationid does not match with promotion lineitem serviceintegrationid
ii. Ignore the ROOT PRODUCT If no LoanId presents.
c. If it exists, append RootProductLineItem AccountNewPromotion.PromotionLineItem.LineItem.
d. Find all Related root products based on when ProductCLass is Insurance and when primaryserviceintegrationid does not match with
promotion lineitem serviceintegrationid | VODKB-200723-160306.pdf |
4e26d6c47b4b-1 | promotion lineitem serviceintegrationid
e. If it exists, append RootProductLineItem AccountNewPromotion.PromotionLineItem.LineItem.
Example
SubscriptionId = Match Subscription based on ServiceNumber of PROMOTION LineItem
Event Timestamp = Taken from High-Level Event
Loop through Line Items and save a single Promotion LineItem and it’s RootPoducts and child Products to ServiceLineUpgrades DataSet
Applies-to VFUK-FW-AOMFW-Int-SalesOrder
Ruleset AOMFW
Input
ParameterEventTimestamp
Output
ParameterNA
Error
HandlingActivity set status with error code and messageSaveServiceLineUpgrades Activity | VODKB-200723-160306.pdf |
b2a5931086c5-0 | 3747
Data Purging
To ensure the data is only kept as long as it is required a Purging process is needed to remove any record from C* data set where the Order
is Completed and is no longer Open, as orders may be long-running and are only relevant for New Acquisitions.
Processing Rules
1. Identify Orders in Order Details Data Set which are not "Open" and have been Completed or Closed more than 48 hours ago - this hour
retention should be a configurable item
a. Hour Interval to be Configurable - SalesOrderValidityPeriod
Select * from siebel_order_details where status <> 'Open' and UpdateDate < current_date - interval '48' hours
1. Match Returned Records from Query to Records in AccountNewPromotions and Delete Records based on AccountNumber and
OrderNumber
Purging AccountNewPromotions Dataset
Case: Housekeeping
New Sub-Type : AccountNewPromotions ( New Sub Stype)
Process Flow Name: PurgeAccountNewPromotions (add flow into Housekeeping case after the refreshspines process flow
Activity Name : PurgeAccountNewPromotions
Activity Implemented Details :
Do an Obj-Browse on the VFUK-FW-AOMFW-Data-SiebelOrderDetails with the below conditions
Status is Not Open
UpdateDate is 2 days before the current date ( 2 should be AOMConfig)
Delete the matching record from the above list in the AccountNewPromotions dataset
Do all exception handling
Purging SiebelOrderDetails Table
Case: Housekeeping
New Sub-Type : PurgeData ( Existing Subtype)To ensure the data is only kept as long as it is required a Purging process is needed to remove any record from C* data set where the Order | VODKB-200723-160306.pdf |
b2a5931086c5-1 | is Completed and is no longer Open, as orders may be long-running and are only relevant for New Acquisitions.
Applies To VFUK-FW-AOMFW-Work-Housekeeping
Ruleset AOMFW
Input
ParametersNA
Output
ParameterspyID
ErrorCode
ErrorStackTrace
Error
HandlingPrimary Catch-all Error Handler
Log to Error TablePurgeAccountNewPromotions Activity | VODKB-200723-160306.pdf |
fd25cc424ef3-0 | 3748
Need to develop PurgeData ConnectSQL on VFUK-FW-AOMFW-Data-SiebelOrderDetails Class
select purge_data('aom_audit', 'end_timestamp',{.RetentionPeriod}::integer)
AOM Config
CaseId AccountNewPromotionsHousekeeping
CaseDependencies AccountNewPromotionsHousekeeping AccountNewPromotionsHousekeeping
SkipCaseFinaliseEmail AccountNewPromotionsHousekeeping FALSE
CaseStatus AccountNewPromotionsHousekeeping Completed
RetentionPeriod SalesOrderEvent 2 ( in Days)
TimeToLive SubscriptionProductUpdates 172800( in Seconds equivalent of 2 Days)
TimeToLive AccountNewPromotions 15552000 ( in Seconds equivalent of 180
Days)
TimeToLive ServiceLineMigrations 172800( in Seconds equivalent of 2 Days)
TimeToLive ServiceLineUpgrades 1209600 (in Seconds equivalent of 14 Days)
HousekeepingRetentionPeriod SiebelOrderDetails 180 ( in Days)
HousekeepingSQL SiebelOrderDetails VFUK-FW-AOMFW-Data-SiebelOrderDetails
ConfigType ConfigName ConfigValue | VODKB-200723-160306.pdf |
235f3488b70e-0 | 3749
Provisioning
Description
Payload Handler Router Activity
In this activity, there is a when rule to check EventType then according to eventType call child activities for each of eventType.
According to the Provisioning event type, it invokes ProvisioningPayloadHandler Activity.
Provisioning Payload Handler Activity
There is some set up here as below:
.SourceIdType =”ServiceNumber”
Param.SkipLogic=false
Payload Sample
{
" B u s i n e s s I d " : " V F R E D "
, " C h a n n e l " : " T I L "
, " E f f e c t i v e D a t e T i m e " : " 2 0 2 0 - 0 5 - 2 1 T 0 9 : 3 0 : 3 3 "
, " E I D " : " N o t _ S e t "
, " E v e n t S t a t u s " : " C o m p l e t e "
, " E v e n t T i m e s t a m p " : " 2 0 2 0 - 0 5 - 2 1 T 0 8 : 3 0 : 3 3 . 7 9 7 Z "
, " E v e n t T y p e " : " P r o v i s i o n i n g "
, " P a r e n t B u s i n e s s I d " : " V F R E D " | VODKB-200723-160306.pdf |
235f3488b70e-1 | , " P r o v i s i o n i n g E v e n t S e r v i c e N u m b e r " : " 4 4 7 7 4 2 0 3 7 9 1 9 "
, " S e r v i c e N u m b e r " : " 4 4 7 0 0 0 0 0 5 3 2 6 "
, " S o u r c e D e t a i l N e w S I M " : " 8 9 4 4 1 0 0 0 3 0 0 2 0 9 1 6 3 0 0 9 "
, " S o u r c e D e t a i l O l d S I M " : " 8 9 4 4 1 0 0 0 3 0 3 1 9 7 2 5 7 1 0 6 "ProcessTriggerEvent Activity Loop through the SourceDetail to Setup SourceDetail Mapping for Provisioning and
then invokes InitializeEventStatus activity to create a record into event_status db table.
InitialiseEventStatus Activity Creates a record into Event_status table for each of interaction as an event with “ I n i t”
status and run Queue-Processor
ProcessQueueItem Activity At the beginning of activity status is updated as “ P r o c e s s i n g“, After completing the
Process Payload Activity and Event Handler Activity processes it is updated as
“ C o m p l e t e d“
ProcessPayload Activity The ProcessPayload activity parses the Payload field into TextValueGroup or
TextValueList properties | VODKB-200723-160306.pdf |
235f3488b70e-2 | ProcessPayload Activity The ProcessPayload activity parses the Payload field into TextValueGroup or
TextValueList properties
PayloadHandlerRouter Activity According to EventType, suitable activity is invoked to prepare payload to storing.
ProvisioningPayloadHandler Activity Preparing payload to store event dataset in EventHandler Activity
EventHandler Activity It is where event is stored into CustomerEvents dataset according to Config settings. Provisioning’s Process Descripiton | VODKB-200723-160306.pdf |
261779527534-0 | 3750
, " S u b E v e n t T y p e " : " C H A N G E S I M "
, " T y p e C o d e " : " C H A N G E "
}
JSON Sample
EventType Config
1
2
3
4
5
6
7
8
9
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32{
"Identifier":{
"ServiceNumber":"447000005326"
},
"Event":{
"Type":"Provisioning",
"SubEventType":"CHANGESIM",
"Channel":"TIL",
"EventTimestamp":"2020-05-21T08:30:33.797Z",
"Status":"Complete"
},
"EventDetail":{
"ProvisioningEvent":{
"TypeCode":"CHANGE",
"EffectiveDateTime":"2020-05-21T09:30:33",
"ParentBusinessId":"VFRED",
"BusinessId":"VFRED",
"ServiceNumber":"447742037919",
"EID":"Not_Set"
},
"SourceDetail":[
{
"Name":"OldSIM",
"Value":"89441000303197257106"
},
{
"Name":"NewSIM",
"Value":"89441000300209163009"
}
]
}
}
Provisioning ACTIVATECTN TRUE 0 TRUE FALSE FALSE
Provisioning ADDCTN TRUE 0 TRUE FALSE FALSE | VODKB-200723-160306.pdf |
261779527534-1 | Provisioning ADDCTN TRUE 0 TRUE FALSE FALSE
Provisioning CHANGECTN TRUE 0 TRUE FALSE FALSE
Provisioning CHANGESIM TRUE 0 TRUE FALSE FALSE
Provisioning MIGRATECTN TRUE 0 TRUE FALSE FALSE
Provisioning PORTINCTN TRUE 0 TRUE FALSE FALSE
Provisioning PORTOUTCTN TRUE 0 TRUE FALSE FALSE EventType SubEventType Process FlagRamp Up
ValueCIS Process Event Capture Response StoreRawEvent | VODKB-200723-160306.pdf |
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Provisioning RECONNECTC
TNTRUE 0 TRUE FALSE FALSE
Provisioning ROAMING_PAR
TNERTRUE 0 TRUE FALSE FALSE
Provisioning SUSPENDCTN TRUE 0 TRUE FALSE FALSE
Provisioning TERMINATECT
NTRUE 0 TRUE FALSE FALSE | VODKB-200723-160306.pdf |
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Microsite
Description
Microsite is one of EventType which is processed through the Unsubscribe case.
Please check Unsubscribe Case Design page for more details.
PayloadHandlerRouter Activity
In this activity, there is a when the rule to check EventType then according to eventType call child activities for each of eventType.
According to Microsite, it invokes MicrositePayloadHandler Activity.ProcessUnsubscribe Activity When a user clicks on the ‘Unsubscribe’ button on an email (with Pending status in IH),
the Unsubscribe case is triggered. Then the case triggers ProcessUnsubscribe activity
via ProcessUnsubscribe flow to process the unsubscription. this activity populates
RequestParameters property and triggers InitialiseEventStatus activity.
InitialiseEventStatus Activity Creates a record into Event_status table for each of interaction as an event with “ I n i t”
status and run Queue-Processor
ProcessQueueItem Activity At the beginning of activity status is updated as “ P r o c e s s i n g“, after completing the
Process Payload Activity and Event Handler Activity processes it is updated as
“ C o m p l e t e d“ into event_status db table.
ProcessPayload Activity The ProcessPayload activity parses the Payload field into TextValueGroup or
TextValueList properties
PayloadHandlerRouter Activity According to EventType, suitable activity is invoked to prepare payload to storing.
MicrositePayloadHandler Activity Preparing payload and call UpdateMicrositeContext DT to Update TextValueGroup
Keys as per CaptureResponse Interface spec.
Then, get all contacts for the email and loop into each of them. While looping each of
contacts call UpdateCustomerPermissions activity.
UpdateCustomerPermissions Activity Prepares request for CustomerPermissionsAPI and queues the jop by
InitialiseConnectQueueStatus Activity | VODKB-200723-160306.pdf |
a655c4399f97-1 | InitialiseConnectQueueStatus Activity
InitialiseConnectQueueStatus Activity Creates a record into connect_queue_status table with “ I n i t” status and run Queue-
Processor
ProcessQueueItem Activity At the beginning of activity status is updated as “ P r o c e s s i n g“, Then invokes the
UpdateCustomerPermissionsHandler and writes to the connect_queue_status db
table the updated status which comes from child activity.
UpdateCustomerPermissionsHandler Activity Connects the CustomerPermissions external rest service and updates status as
“ C o m p l e t e d“ if it is happy path, otherwise status is updated as “Error“
EventHandler Activity It is where event is sent to CaptureResponse Dataflow according to event type
configuration. for Microsite event.Microsite’s Process Descripiton | VODKB-200723-160306.pdf |
96abc9ecc894-0 | 3753
MicrositeEventPayloadHandler Activity
There is some set up here as below:
.SourceIdType =”CustomerID”
Param.SkipLogic=false
EventType Config
Microsite Unsubscribe TRUE 0 FALSE FALSE TRUE EventType SubEventType Process FlagRamp Up
ValueCIS Process Event Capture Response StoreRawEvent | VODKB-200723-160306.pdf |