Datasets:

Rakuto

/

twitter_customer_support_dialogue

like 1

Tue Oct 31 21:33:43 +0000 2017

User_823195: Time for my annual tradition of throwing together a last-second Halloween costume to get a $3 boorito from @ChipotleTweets ChipotleTweets: I like your style, my friend. What's your costume? -Becky User_823196: @823195 He's going to be Becky, from Chipotle

ChipotleTweets

Tue Oct 31 21:33:05 +0000 2017

User_823197: $4.77 for a burrito bowl and chips. It’s borderline irresponsible not to take advantage of @ChipotleTweets Halloween. #Bless ChipotleTweets: We got you, fam. -Becky

ChipotleTweets

Tue Oct 31 21:29:43 +0000 2017

User_823198: paid for chips at Mankato, MN location, they forgot my chips + my receipt. Guac tastes great w/ broke grad student tears ChipotleTweets: Oh no. I'm sorry about that. Please let our team know here: https://t.co/0f6pFdYU9j. -Tara User_823198: What about my chips Tara Will I get chips User_823199: @ChipotleTweets I can’t stop laughing

ChipotleTweets

Tue Oct 31 21:28:59 +0000 2017

User_823200: Chipotle in Gallery Place D.C. looks more like a pigsty, than a restaurant. I'm demanding that it be closed immediately. So disgusting! @ChipotleTweets ChipotleTweets: This is concerning to hear. Please share your experience with our team https://t.co/0f6pFdYU9j. -Tara

ChipotleTweets

Tue Oct 31 21:31:47 +0000 2017

User_823201: Found a bug in my @ChipotleTweets :) https://t.co/AfmtytzmW7

Tue Oct 31 21:26:16 +0000 2017

User_823203: Going to @ChipotleTweets for dinner with my girlfriend for Halloween! #romance ChipotleTweets: What are you guys dressing up as? -Tara

ChipotleTweets

Mon Nov 20 22:01:13 +0000 2017

User_823204: can't / won't refer any more clients to GoDaddy to register their domain names, given the fact their cannibalize web designers, and sell their non-private renewal info to every telemarketer on the block. No more. GoDaddyHelp: Hello, We don't sell your information. Spammers can gain access to your contact information through the WHOIS, there are even services out there that watch for and list new domain registrations . If you'd like to learn more please view: https://t.co/DcHLy9Eiw4. ^Lisi User_823204: Yeah yeah yeah.

GoDaddyHelp

Tue Nov 21 02:36:35 +0000 2017

User_823205: has failed you @118062! They just delivered an empty envelope that appears to have been ran over. @UPSHelp #disappointed #missingstockingstuffer #taylorswift https://t.co/14g9jWzMHK UPSHelp: I'm sorry to see your package arrived in this condition. If you need damage assistance, please send a DM with the tracking details, your contact information and package details (description/value). ^KS https://t.co/wKJHDXWGRQ

UPSHelp

Tue Nov 21 03:03:38 +0000 2017

User_823206: アマゾンジャパンとかいう架空請求会社からメールがきたわw AmazonHelp: アマゾンです。当サイトや企業を装い個人情報を取得しようとする詐欺が発生しているようです。記載の番号に連絡したりファイルを開かないようにご注意くださいませ。こちらもご参照ください。https://t.co/SZ8VUOq063 ET

AmazonHelp

Mon Nov 20 16:06:13 +0000 2017

User_803989: #SMWChicago done, 155 days until #SMWNYC. AmericanAir: It was a great one and let the countdown begin!

AmericanAir

Thu Nov 30 06:46:31 +0000 2017

User_823209: Hello @AmazonHelp I ordered some stuff off amazon and I didn’t get the last package which says “delivered “ when I checked my tracking history AmazonHelp: Sorry to hear about this. Which Amazon site did you make your purchases on? Amazon .com / .de / .co.uk? ^MI User_823209: Uhhh AmazonUS? AmazonHelp: Thanks for the information. We'd like to help if we can. Please reach out to us here so we can take a look into this together: https://t.co/hApLpMlfHN ^MO

AmazonHelp

Thu Nov 30 06:44:11 +0000 2017

User_823210: Once again @116090 dropping the ball on Nintendo stuff xenoblade 2 comes out friday but i get a notification to expect is from the 5th-7th. AmazonHelp: Hello Chris, have we missed the delivery date provided to you via email confirmation? ^CR User_823210: Technically no because I wasn't given one but regardless the game comes out dec 1 and it has not only not shipped it will be shipping after the release. AmazonHelp: What delivery method did you choose when you placed the order? ^CR User_823210: amazon prime express shipping. AmazonHelp: Sorry to hear of the delay. If you have not received your order by the delivery date advised please let us know. ^ES

AmazonHelp

Thu Nov 30 06:30:23 +0000 2017

User_146165: - Amazing offer buy a mobile phone and get detergent bar instead. @115851 FRAUD alert !! 🚨 Message to all Amazon users - Do videotape your packages after delivery, you might get shocked seeing whats inside @47565 @2246 @1303 https://t.co/KnMefwg7DQ AmazonHelp: I've checked but we haven't received your details yet. Please fill the form which is provided here: https://t.co/Rq7P8vzpp8 so that we can check and assist you accordingly. ^SP

AmazonHelp

Thu Nov 30 06:43:25 +0000 2017

User_823211: Amazonさん支払い番号まだですかね いつもより遅い AmazonHelp: お支払い番号は、出荷準備が開始される段階で発行されるため、発行のタイミングは商品によって異なります。https://t.co/w7pekJAmOO ご心配をおかけしておりますが、発行まで今しばらくお待ちください。RI User_823211: ご丁寧なリプライありがとうございます。畏まりました、こちらの認識不足で申し訳ございません。 AmazonHelp: とんでもないことです。いきなり出しゃばってリプライしてしまい、失礼いたしました。 いつもAmazonをご利用いただき、ありがとうございます！ご利用の際に何かお困りのことやご不明点があれば、いつでもご遠慮なくお問い合わせください。RI

AmazonHelp

Thu Nov 30 06:49:19 +0000 2017

User_823212: So like what do I do when someone ripped open my package and stole the contents from my mailbox??? Help. @115821 @118706 @123967 @118706 AmazonHelp: I'm very sorry to hear about this. Can you contact us here: https://t.co/hApLpMlfHN so we can investigate this for you? ^MI

AmazonHelp

Thu Nov 30 06:44:57 +0000 2017

User_167119: there are some agents who claim to be from Amazon and they are looting customers.do u all have any idea. I just experienced one. Is there something which can be done to stop it. It is spoiling Amazon's reputation. AmazonHelp: Thank you for flagging this to us, Vinod. We'll certainly like to look into this issue. Kindly report this to our support team here: https://t.co/vlvfJr4nN9 and we'll get it sorted. ^SY

AmazonHelp

Thu Nov 30 06:38:11 +0000 2017

User_131812: Amazon Selling Fake BOSE products in India !#amazon manipulating Indian customer!!!#@115821 #@AmazonHelp #amazon scandal#Scam by Amazon #@118342 #Lets uninstall Amazon from india# AmazonHelp: As mentioned earlier, please respond to the email correspondence as that is the only way for us to proceed further. Appreciate your understanding. ^PB User_131812: Amazon customer experience team least interested to solve problem! This Saturday and Sunday I will share Articles in all social media platforms about Amazon scam in India! I want replacement, your team is not giving replacement. They are asking for refund.Scam

AmazonHelp

Thu Nov 30 06:40:02 +0000 2017

User_823213: where is #SyskaAppQuiz winner? AmazonHelp: A total of 200 participants will be selected as winners of the Contest who answer all 5 (Five) questions correctly by 30th December 2017. ^VM User_823213: What about #LGQ6AppQuiz ?? User_823213: And also where is winner of #OnePlus5TAppQuiz ? AmazonHelp: Winner will be announced by 10th December 2017. You can find all contest winners list here: https://t.co/NLStXFUHyK. ^AR

AmazonHelp

Thu Nov 30 06:36:59 +0000 2017

User_823214: Please advise if we can sue @115821 and #Mi for fooling people. We spend hrs, and its claimed in milliseconds. The deal gets claimed in 0.1 second. Or is the mobile on sale only for SuperHeros. #Amazon #Redmi4A #ThursdayThoughts #Lawyers #law https://t.co/zuF3kkNCFB AmazonHelp: Lightning deals are subject to stock and volumes of orders placed when the deal starts, at that particular time. Since there was huge demand and limited quantity, the item was claimed immediately. Kindly stay tuned for further updates on the availability. ^PB User_823214: No trust left, 3weeks we wasted.. Keep deals monthly, wid more stock.. Not sure if Mi is selling 1 or 2 devices only.. Anyways its a feedback, not expecting from @115850 AmazonHelp: I get your concern about the flash sales. I've noted your comments and will forward this feedback internally. ^SC

AmazonHelp

Thu Nov 30 06:34:29 +0000 2017

User_823215: what do I do when the address I have on my package to be delivered is correct but your saying it’s not? And without contacting me you’re sending it back to the sender? Maybe the driver didn’t look hard enough...so frustrated right now User_823215: @115821 thought I’d loop you in - I ordered a mattress so now I still have to sleep on my air mattress 😭😭

Thu Nov 30 06:46:36 +0000 2017

User_292545: any plans to support iPhone X? Could really use the screen real estate AmazonHelp: We'd appreciate your feedback here: __email__ ^RR

AmazonHelp

Thu Nov 30 06:30:15 +0000 2017

User_774048: This is funny (sort of): "You can contact the Amazon Logistics carrier by calling 1-877-252-2701 from 3 AM to 12 AM PST" ... um ... 3 AM? Really? @115821 AmazonHelp: Patty thanks for reaching out to us. We don't want to let you down. Two-day shipping refers to transit time which means the timer starts when the order is shipped. Were you given an updated shipping e-mail confirmation for your order? ^MO User_774048: Both were shipped on the 27th. User_774048: When I ordered it said it was to arrive today. It was split into two deliveries. One said it was delayed. The other sent nothing. But I've now chatted with someone online. Nothing has changed, but at least I could vent a bit. :-) AmazonHelp: Please keep us updated on this order. We want to ensure it arrives. ^RR User_774048: I'm just wondering if I should stop subscribing to Prime. I'm not sure it's working any longer. User_774048: ... and I see I've been charged for everything, despite not receiving it. Crossing my fingers that I'll get the delivery only one day late! AmazonHelp: Some deliveries may take slightly longer than usual due to this busy period, we appreciate your patience.^CN User_774048: Checked again this morning. Still no update on one of the packages. Just says "if you don't get it by Saturday...". That's four days late. :-(

AmazonHelp

Thu Nov 30 01:49:02 +0000 2017

User_823217: 次の商品を購入しました：開田裕治 『開田裕治 ウルトラ怪獣ぬりえ』 via @116313 https://t.co/VltFjKTrYy User_823216: @116313 ありがとうございます！ AmazonHelp: @823217 (Amazonからも）ご注文いただき、ありがとうございます！ RI User_823217: @823216 素敵な商品をありがとうございます！届くのが楽しみです！(^ω^) User_823216: @AmazonHelp よろしくお願いします！　楽しんでいただけたら嬉しいです。

AmazonHelp

Thu Nov 30 06:43:12 +0000 2017

User_823218: bought the one plus 5t during prime early sale.. didn't receive any offer except HDFC discount.. AmazonHelp: Sorry to hear that you've not received the offers. Kindly get in touch with us here: https://t.co/QKYdXuUBIG and we’ll be glad to help you. ^NS

AmazonHelp

Thu Nov 30 06:33:17 +0000 2017

User_761050: Got help with fraud on a/c. could not reset my p/word as it came up with error. Now finally got to send an email about it to you & aparently I don't have an ac under my email. I have yrs of emails etc from you????? I also pay for prime. Please find my a/c! AmazonHelp: We're unable to access account or order details if your account is currently on hold. I suggest working with our Account Specialists for more information. If you haven't received an e-mail from them, please reach out here: https://t.co/jzvkhdlrK5 ^NN User_761050: I have sent them an email. There response was there is no a/c under my email. But all the reset codes are coming through to it. So did someone cancel my a/c? AmazonHelp: I'm sorry for the trouble! We don't have access to your account via Twitter. Please reach out to us here: https://t.co/jzvkhdlrK5 ^MO

AmazonHelp

Thu Nov 30 06:26:28 +0000 2017

User_823219: My book of Tamil short stories is being delivered from Delhi hey @115850 when will you open a warehouse in Tamil Nadu? AmazonHelp: Hi Varun, shipment origin depends on the availability of the item. It must be available in Delhi warehouse. Hence, it must have shipped from there. ^SP

AmazonHelp

Thu Nov 30 06:42:58 +0000 2017

User_798953: Now y'all just took $107.14 out of my account. Why are y'all fukking up my streaming????!!! Ain't had a problem until a payment was collected . Dont start the bs🙄👀🤔 AmazonHelp: I'm sorry to hear that your having issues with your Streaming. Can you tell me a little more about the issue? Are you receiving any error message? What device are you streaming through? ^MI

AmazonHelp

Thu Nov 30 06:41:08 +0000 2017

User_512158: I was planning on a perm rod set tonight @115821 @115817 this is rude af https://t.co/hI4E4hf8Pw AmazonHelp: Hello, I am sorry to hear about this delay. Please do make us aware if the item is not with you by the provided date. Thank you for your patience with this matter. ^CR UPSHelp: Thank you for reaching out to us. Please DM us details of your concern or compliment include your tracking and phone number. Don't forget to provide your shipping address. ^LG https://t.co/wKJHDYehJo

AmazonHelp

Thu Nov 30 06:38:30 +0000 2017

User_823220: i have no idea if my return made it back AmazonHelp: Can I ask, what carrier have you used to return your item please? Has the carrier provided you with a receipt with a tracking number?^GA User_823220: i returned the item while it was in transit, before i got it. its been almost 2 weeks and there is no confirmation that it was returned and i need the refund AmazonHelp: I am sorry to hear this. Can you please reach out to us using the following link so we can investigate this for you: https://t.co/hApLpMlfHN.^GA

AmazonHelp

Thu Nov 30 06:33:21 +0000 2017

User_158486: @amazonhelp can you remove Amazon Logistics from my account? They repeatedly refuse to deliver packages to my house and instead leave it with my neighbor. Your driver refused to hand a package to my mom because our house is physically on another street. AmazonHelp: Hey, sorry to hear that. We'd like to investigate this issue for you, please get in touch here: https://t.co/JzP7hlA23B and we'll be happy to help. ^RS User_158486: Not in the UK, I'm in the US. AmazonHelp: Hi, sorry about the wrong link being sent. Here is the correct link: https://t.co/hApLpMlfHN ^CR

AmazonHelp

Thu Nov 30 06:42:15 +0000 2017

User_823221: I can’t log into my account. I’ve tried changing my password but it still says incorrect password every time. I need to access it because I bought an amazon egift card and I still haven’t received it. AmazonHelp: I am sorry to hear this Anna. Can I ask, have you received an email update to advise you that your password was successfully changed please?^GA User_823221: Yes I received an email saying it had been successfully changed but it still won’t work. I’ve tried logging into my other account and it works fine but for some reason this one won’t work? AmazonHelp: I'm sorry about this Anna. Can you contact us here: https://t.co/jzvkhdlrK5 so we can take a look for you? ^MI

AmazonHelp

Thu Nov 30 06:35:46 +0000 2017

User_307262: ¿vais a traer #PrimeMusic a ESP o sólo seguirá disponible en USA? AmazonHelp: Hola Tomeu, por el momento no hay un anuncio oficial pero te recomendamos estar al tanto de nuestro sitio web y redes sociales, cualquier novedad sería anunciada a través de esos medios. ¡Saludos! ^AV

AmazonHelp

Thu Nov 30 06:25:40 +0000 2017

User_823222: 商品の発送連絡もないし、音沙汰ないから問い合わせたら 「私が所有しておりますamazon倉庫から発送します。」 ってちょっと意味がわからないんだけど。 amazon倉庫って個人で所有できるわけ？？？ ただ送り先を私に変更してるだけでは？ まあ、届けば別にいいんだけど安いし。 AmazonHelp: 失礼いたします。出品者から直接発送される商品をご注文いただいている状況でしょうか？すでに出品者にお問合せいただいているご様子でございますが、お届け予定日まで商品が届かず、出品者に問い合わせても解決しない場合は、こちらをご参照ください。https://t.co/KtXEMW5Nfh　SM

AmazonHelp

Thu Nov 30 06:35:07 +0000 2017

User_823223: hey on this page https://t.co/QyYak6915Y the "sign in using alternative factors" link (which points to https://t.co/KHRDAymgz3) is broken and leads to a 404. which is kinda frustrating as i need to reset my 2FA https://t.co/qkmkfU7Jhj AmazonHelp: I am sorry to heat this. Can you please try clearing your cookies and cache as this may rectify this issue for you.^GA User_823223: no luck, didn't help

AmazonHelp

Thu Nov 30 06:26:20 +0000 2017

User_823224: has the best customer service! Thank you for valuing me as a customer 💛 https://t.co/RLLiYy1kbT AmazonHelp: You're welcome! Thank you for helping us improve! 💛 ^EA

AmazonHelp

Thu Nov 30 06:26:23 +0000 2017

User_823225: @AmazonHelp below mentioned services is fake ... never be a Amazon Prime member... https://t.co/aYF8mU0lDI AmazonHelp: Sorry to hear that. Could you kindly let us know what went wrong? We'd like to work on it. ^NS User_823225: I had conversation with your supporting team let's see what they can do for me.... but honestly i am not happy with Amazon Prime Membership! AmazonHelp: I understand your disappointment regarding the Prime Services. I'm positive that our support team will get back to you with an update. ^SC

AmazonHelp

Thu Nov 30 06:24:29 +0000 2017

User_823226: Amazonから架空請求きたぞ https://t.co/r5FapV5rNt AmazonHelp: アマゾンです。ご認識の通りこちらは当サイトからのご連絡ではございません。記載の番号には連絡しないでください。企業を装い個人情報を取得しようとする詐欺が発生しておりますので、ご注意くださいませ。ET

AmazonHelp

Thu Nov 30 06:28:10 +0000 2017

User_823227: trying to contact you about a parcel that’s was “handed to resident” on Tuesday, but wasn’t seems impossible 😳 help please! #Stressed AmazonHelp: I'm sorry for the delivery experience. We'd like to help if we can. Please reach out to us here so we can look into this together: https://t.co/JzP7hlA23B ^MO

AmazonHelp

Thu Nov 30 06:07:19 +0000 2017

User_823228: Messrs @115821 @115850 Please correct the spelling error in your newly launched "load cash at doorstep" feature @115851 Image taken at 11:33 am IST hours https://t.co/BZ0ZlcKj5o AmazonHelp: Thanks for letting us know about this. I've forwarded your details to our catalogue teams who have a review on this and update at the earliest. ^VM

AmazonHelp

Thu Nov 30 06:16:17 +0000 2017

User_823229: Whats wrong with @160663 #Redmi4a page https://t.co/oD5H9taoqJ It gives 404 error AmazonHelp: I get your concern, Akshay. This link: https://t.co/9Wzo4uckC0 will take you to the available Redmi phones on our website. ^AR

AmazonHelp

Thu Nov 30 06:02:13 +0000 2017

User_546200: When @115850's 'Choice' is a fake vendor. I too like "Nastle" chocolate. https://t.co/aRUPCQrS1s AmazonHelp: Thanks for flagging this. I'll forward this issue to the concerned team internally for a review. ^KA

AmazonHelp

Thu Nov 30 06:18:09 +0000 2017

User_823230: The worst experience of online shopping in the region is nobody knowing where my package is #Amazon #Aramex AmazonHelp: Seems like you had an unpleasant experience with the courier services. Could you please elaborate on what exactly went wrong? ^SF

AmazonHelp

Thu Nov 30 06:28:04 +0000 2017

User_823231: bitch, why did i just check my bank account to find out amazon charged me $106 https://t.co/dnPRrvx9N3 AmazonHelp: Hi Le, if it's a Prime charge you can cancel it here: https://t.co/AvAryjvAO8 for a refund. ^RS

AmazonHelp

Tue Nov 21 03:37:35 +0000 2017

User_823234: Memo to @Delta Delays (DL5707) have a domino effect & yours cost me BIGLY today. What bean counter created the NO food after 9pm rule on (DL2367)? That silly policy chapped my hide & has me thinking it’s time to change teams 4 my air travel! Delta: Oh no! I regret to learn we've let you down. Please know we never intend to disappoint our passengers and it truly saddens us to hear we have this time. If you would, please provide your confirmation number via the link for review. *AFN https://t.co/6iDGBJAc2m

Delta

Mon Nov 20 14:10:01 +0000 2017

User_823235: アプリ入れようとしてるのに、ノートンに邪魔される NortonSupport: もし、危険でないファイルがノートンに削除される、ということでしたら ファイル以下の方法で復元できます。 その際、次回以降のスキャンからの除外設定もしていただけます。-hide 誤ってセキュリティリスクであると識別されたファイルを復元する https://t.co/sVjGvSHSIJ

NortonSupport

Mon Nov 20 13:23:02 +0000 2017

User_823236: んー？ 艦これ一覧めいかー改二使ってみたんだけど、Norton先生がウィルスだから消すは、あと再起動必須な！ って何度言ってきてうざす。。 除外したはずなんだけどなぁ。 NortonSupport: ご不便をおかけしております。 もし、復元時の除外設定だけで削除が止まらない場合は、以下の設定をお試しいただけますでしょうか。 https://t.co/gomXNw0MUy 「スキャンから除外」「自動保護、SONAR、ダウンロードインテリジェンスの検出から除外」両方での設定をお願いいたします。-hide

NortonSupport

Mon Nov 20 11:02:05 +0000 2017

User_823237: Hi. I didn't got this from one year ! Wher is it now ? https://t.co/OSAcHBcGs6 AskeBay: I am sorry to see that you didn't get your order! The eBay Money Back Guarantee protects your purchases for up to 30 days from the estimated delivery date, unfortunately your coverage period eBay has expired. I'd check with @AskPayPal for assitance with this item. ^BB

AskeBay

Thu Nov 30 06:52:36 +0000 2017

User_823238: i had $10 off coupon and canceled an order because i wanted to add something but now the code is gone https://t.co/YA9Uc28q7Z Uber_Support: Let's look into that! Send us a note at https://t.co/iMxFJdr4fj so our team can connect.

Uber_Support

Thu Nov 30 06:51:54 +0000 2017

User_445671: Booked a scheduled @115873 last night, 2 mins before it arrived this morning, the price doubled. No time to book an alternative. Won’t be doing that again. Uber_Support: Here to help! For more info regarding dynamic pricing, please visit; https://t.co/7NOXgHbgGt User_445671: I understand how ‘dynamic pricing’ works. Usually we have the choice. Two minutes notice is not choice.

Uber_Support

Thu Nov 30 06:17:30 +0000 2017

User_766329: Love the bot response to my #tweet about getting side swiped from @Uber_Support. I mean if I wanted to tell them about the description of the car and the driver I'd have to email them and, instead of them finding a person to talk to here in #nyc, I'd get an email from #India https://t.co/xSx0iSNM3d Uber_Support: Hello! Thanks for your patience. Please check your DM ( direct messages) for our reply.

Uber_Support

Thu Nov 30 06:48:21 +0000 2017

User_823239: Hi, why do I have an outstanding payment on my card, yet you already pulled the money out? Uber_Support: Here to help. Send us a note at https://t.co/76zx6Rm1i6 so our team can connect.

Uber_Support

Thu Nov 30 06:40:56 +0000 2017

User_355055: @Uber_Support Is this valid? https://t.co/4tri4Z7dcw Uber_Support: Here to help. Send us a note at https://t.co/zUe0dj6yoX so our team can connect.

Uber_Support

Thu Nov 30 06:41:46 +0000 2017

User_823240: Why OTP verification service sends promo messages ? @245348 @115873 https://t.co/QpnMno7w6l Uber_Support: Hi there! Please reach out to https://t.co/zUe0dj6yoX and fill out the 4 boxes at the bottom so we can get in touch.

Uber_Support

Thu Nov 30 06:34:44 +0000 2017

User_823241: @117115 when did you guys stop delivering food at 1am I googled the time the store closes and it shouldn't be until 4am I'm so confuse to what is going on https://t.co/xk0tm21Onb User_823241: @117115 https://t.co/R761vHJe3l Uber_Support: Sorry for the trouble! Contact us via https://t.co/NcKEnQDmxQ so we can connect. User_823241: Thank you me and my roommate just sent in our question and concerns

Uber_Support

Thu Nov 30 06:31:43 +0000 2017

User_823242: I've stopped getting promotional coupons right after i placed a complaint against a driver who made an unplanned stop without even seeking for permission at 12 midnight !!!! I've mailed you for the same but no reply Uber_Support: Happy to take a look. Send us a DM (direct message) with your email address so we can connect.

Uber_Support

Thu Nov 30 06:32:22 +0000 2017

User_823243: @115873 We are building an application for nightlife. We want to integrate the uber app with deep linking as an affiliate. I am not able to create an account as it does not verify my phone number. I have emailed Uber but have still not heard back. Please help Uber_Support: Here to help! Send us a DM with your email address so we can connect right away.

Uber_Support

Thu Nov 30 06:29:19 +0000 2017

User_823244: request a ride at 10.50 am today. The can arrived in 2 mins. The driver refused the ride saying he wants to go home. But did not cancel the trip and drove off. 6 mins later he cancelled the trip and I am being charged cancellation fee for driver having cancelled! Uber_Support: Happy to help! Send us a note here, https://t.co/iOszeeHZhQ, and our team will follow up.

Uber_Support

Thu Nov 30 06:24:51 +0000 2017

User_220004: charged 300rs extra for the wrong drop location by the driver due to traffic jams n all..also being charged for time in a pool trip..initiate complete refund asap Uber_Support: Our team is currently reviewing your email and will follow up. Thanks!

Uber_Support

Thu Nov 30 06:51:31 +0000 2017

User_823245: I cannot find the email address linked to my premium account and nor do I have the password, is there anything you could do? SpotifyCares: Hey Ilia, help's arrived! Can you DM us any usernames or email addresses you might've used to create your account? We'll take a look behind the scenes /LS https://t.co/ldFdZRiNAt

SpotifyCares

Thu Nov 30 06:23:36 +0000 2017

User_823246: is there any possible way to shuffle a playlist you made SpotifyCares: Hey there! You can shuffle tracks in your playlist by clicking/tapping on the icon that has 2 lines intertwined beside the play/pause button. Hope this helps /NS

SpotifyCares

Thu Nov 30 06:30:32 +0000 2017

User_823247: So my spotify activity to facebook mysteriously stops at the end of September...a bit of digging shows you told someone the feature is no longer supported? Maybe announce this instead of frustrating us, or let us know it's broken! thanks! SpotifyCares: Hey there! We hear you 🎧 Thanks for taking the time to reach out – your feedback will be passed on to the right folks. Feel free to send a tweet our way if you need help with anything else /LS

SpotifyCares

Thu Nov 30 06:29:31 +0000 2017

User_801777: https://t.co/z99SxKAf1r SpotifyCares: Got it. Best thing to try here is a reinstall. Just follow the steps at https://t.co/PDA2aKzC6Q. Let us know how it plays out /LS

SpotifyCares

Thu Nov 30 06:25:41 +0000 2017

User_823248: having trouble logging into my account SpotifyCares: Hey there! Can you fire over your account's email address or username via DM? We'll see what we can suggest /RC https://t.co/ldFdZRiNAt

SpotifyCares

Tue Nov 21 03:50:52 +0000 2017

User_823249: あまぞんくん発売前に頼んだりーずん通常盤のお支払い番号未だに送ってくれないんだけどどんだけ品薄なの AmazonHelp: ご存じでしたら恐縮ですが、お支払い番号は商品によって発行時期が異なります。https://t.co/7XGrxNphFt お取り寄せ商品の場合は、お客様分の在庫が確保された時点で発行となりますので、心待ちにされているところ誠に恐れ入りますが、今しばらくお待ちくださいますようお願いいたします。TN

AmazonHelp

Tue Nov 21 04:07:34 +0000 2017

User_823250: Anybody else have this problem? @AppleSupport https://t.co/ttrEIM9Psf AppleSupport: We'd like to investigate this behavior with you. Does it persist from the Home screen? What were you meaning to accomplish with your iPhone when it occurred. Let us know in DM, we'll look into it further from there, so we can offer the best solution. https://t.co/GDrqU22YpT

AppleSupport

Tue Nov 21 03:57:09 +0000 2017

User_251097: Hey Steve I can’t add a fingerprint the page just keeps turning into this @AppleSupport https://t.co/jzuNunOrFX AppleSupport: We want you to be able to take advantage of the security and convenience of Touch ID. Are you setting it up for the very first time, or trying to add a new fingerprint? Have you restarted normally since encountering this behavior? Let us know in DM. https://t.co/GDrqU22YpT

AppleSupport

Tue Nov 21 04:12:42 +0000 2017

User_823251: Question about a shipment. UPSHelp: Please DM us your tracking, delivery address and contact number via the link so we can look into this for you. ^CH https://t.co/wKJHDXWGRQ

UPSHelp

Thu Nov 30 06:41:01 +0000 2017

User_823252: I've got two charges on my card for the same trip extra that I haven't received (because it said there was an error) any help? Delta: I'll be happy to check on this for you. Can you please share your confirmation number via DM? *AOS https://t.co/6iDGBJAc2m

Delta

Thu Nov 30 06:13:35 +0000 2017

User_823253: #ThatMomentWhen you’re wondering why tf your phone service is being crappy af and then you open google to find the first news headline “@115714 outage? Here’s what you need to do!” 😢 Ugh... #FirstWorldProbs sprintcare: Hello there! We would like to look further into this. Could you please give us a follow and send us a DM for further assistance? -MK https://t.co/rMApsV8PQY

sprintcare

Thu Nov 30 06:47:49 +0000 2017

User_823254: Hey, @AskPlayStation. I was hit with an unexpected PS+ auto-renewal and would like to cancel/refund the purchase, but the support page doesn't have an email contact form. Just a closed chat, and this twitter. Opt-out over opt-in is a little sketch... AskPlayStation: Hi there! For assistance please follow us and send us a Direct Message, we look forward to your reply.

AskPlayStation

Tue Nov 28 23:08:55 +0000 2017

User_823255: It's not letting me connect to the internet on my ps4, I have reset my router and playstation, and the internet on my computer is fine. Also, I have not touched my ps4 since I went to bed, and it worked perfectly fine. AskPlayStation: That's not good. Please get in contact with your internet provider and give the port number here: https://t.co/wNO4kgPt7m

AskPlayStation

Tue Nov 28 23:12:09 +0000 2017

User_823256: my playstation turns on but no signal on the TV, ive tried putting it into safe mode but i cant see it on the tv obviously so that doesnt work, ive also checked my HDMI cord and turned both the system and TV on and off. Please help AskPlayStation: That's odd. Sorry for the delay. Please try to use the console on another TV or use another HDMI cable and let us know the outcome.

AskPlayStation

Tue Nov 28 22:48:10 +0000 2017

User_823257: help me please! I can't use the browser/Ubisoft club! It says: security of the page cannot be confirmed. The certificate has expired? AskPlayStation: That's odd Aloy. Can you please let us know if you're getting this error message when accessing from the PlayStation console?

AskPlayStation

Tue Nov 28 22:41:26 +0000 2017

User_823258: hi, for my work I travel to the USA and back to the EU. I bought bf1 and others in the US store, but i can't go onlibe on from my EU account, which does have ps+, my US hasn't, why is that? AskPlayStation: Hi there. Can you please let us know if you're getting an error code or message?

AskPlayStation

Tue Nov 28 22:40:39 +0000 2017

User_823259: why has my PlayStation account banned I have not received any email or explanation why I think this might be a mistake AskPlayStation: That's odd Dylan. Here's some info about why an account can get banned: https://t.co/YFJ2ZgLlo6

AskPlayStation

Thu Nov 30 06:46:21 +0000 2017

User_179179: did you seriously swap out my MAX 8 for a standard -800 tomorrow?!? SouthwestAir: ...Maybe. ^EC https://t.co/ED1osTPMVl User_179179: 1930 LAX-MDW...I’d act like I’m truly mad bc I avoid a redeye on my usual airline, but as an aviation enthusiast, I kinda am

SouthwestAir

Thu Nov 30 06:52:40 +0000 2017

User_823260: is there a way to retrieve an item left on a flight into SNA this evening? SouthwestAir: Hi, Mary! Be sure you file a Lost Item Report, if you haven't already: https://t.co/JW1P0L2ZsA. Our search and rescue Team will match your description against items turned into us and reach out with additional information, if available. ^EC User_823260: Thank you so much! We did that already! Appreciate your reply.

SouthwestAir

Thu Nov 30 06:36:05 +0000 2017

User_136509: This random persons future car rental reservation is still showing up on my account. I tried cancelling it via mobile and a computer but i get an error msg both ways so it doesn’t get cancelled. Is there really nothing u can do about this???? SouthwestAir: We aren't able to cancel this reservation & regret your disappointment in this fact. That said, you're welcome to call Alamo directly to ask them to remove your account number from the reservation or cancel it altogether if you aren't able to cancel it through your account. ^EC

SouthwestAir

Thu Nov 30 06:31:19 +0000 2017

User_371473: When you tweet about how you want to “Get Away” and @SouthwestAir comes to the rescue 😱🤙🏽 THANK YOU #Southwest!! ♥️✈️ https://t.co/jI9VZViK7M SouthwestAir: Can't wait to welcome you onboard, Elaine! ^MS

SouthwestAir

Mon Nov 20 11:18:05 +0000 2017

User_823261: Hello there, I've just closed a case and been told I'll be given a final value free credit. Where can I see how much it is - and will it be credited to my ebay account or to my paypal? Thank you AskeBay: You can check your account page here: https://t.co/nZoQnMgkwm the refund will go to your eBay account. If you've already paid and need that refunded to PayPal please send us your email address, full name and registered postal code so we can review. Thanks ^CM

AskeBay

Tue Nov 21 04:25:08 +0000 2017

User_823262: can you please explain to me why my internet service has tanked at precisely 11pm EST every day for the past week?!? Ask_Spectrum: I apologize for the issues you are having with the internet services. I can not tell you why in specific, because I do not know. I can work with you to get this resolved. I will need the account holders name and service address to review this. Can you s... https://t.co/rbCq7XNQ9X User_823262: Sent

Ask_Spectrum

Tue Nov 21 03:07:46 +0000 2017

User_823263: I️ need to talk to someone that works for Wells Fargo 😅 Ask_WellsFargo: I noticed your mention. Let me know if there's something we can help with (no account numbers). ^EB

Ask_WellsFargo

Tue Oct 31 17:26:11 +0000 2017

User_482834: we want to know your ideas for alternatives to #plastic disposable cutlery. Can you tell us more? #ban #plastic pollution https://t.co/yMoBr55go4 marksandspencer: You can see more info here > https://t.co/vPGraLI07S Thanks 2/2 marksandspencer: By 2022, all M&S product packaging in the UK that could end up with our customers will be 'widely recycled' 1/2

marksandspencer

Tue Oct 31 17:08:06 +0000 2017

User_823264: awful service The Deli Westfield shepbush staff should b taught 2 walk around the bar constantly so they notice customers User_823264: I waited over 10 min for the server to see me as he was consumed with chatting with a customer the other side of the bar & did not move once marksandspencer: So sorry to hear this. We've passed on your feedback to the Management team so this can be looked into and improved ASAP User_823264: Thanku 4 replying, it was difficult 4 the server 2 remove himself from the customer who was speaking but still he should be aware of others

marksandspencer

Tue Oct 31 18:28:05 +0000 2017

User_823265: Hey guys, I've got bit of a problem here, I've lost one of my cd's from one of your games and, I am given a code, where can I redeem it? Steam doesn't want to work with me. Thanks in advance! :D ATVIAssist: Hi Serb, Sorry to hear about the missing CD, please shoot us a DM to troubleshoot further. ^TE https://t.co/c9WoAfwenP

ATVIAssist

Tue Oct 31 18:31:11 +0000 2017

User_169449: @123583 @AskPlayStation Why can't I download the expansion pass I paid for? https://t.co/zdcZbX3Fok ATVIAssist: Hi Kalam, If you're in need of any help, please fire over a DM. Thanks! ^TE https://t.co/c9WoAfwenP User_169449: Thanks. I’ve sent a DM

ATVIAssist

Tue Oct 31 18:05:04 +0000 2017

User_823266: Can you just drop the game early like you did both betas? @115765 @116698 ATVIAssist: Hey there! We just have to wait until November 3rd :( I can barely wait too. ^MB User_823267: @823266 Some guys already playing WHY?

ATVIAssist

Tue Oct 31 16:13:09 +0000 2017

User_823268: And the love affair with @115777 continues https://t.co/aONEvHXEHw AdobeCare: Sorry nubero. Do you have a crash log you can share? Thx, ^KM User_823268: I have wisdom I can share: Kill half your products and use the manpower to QC the remaining

AdobeCare

Tue Oct 31 04:20:58 +0000 2017

User_585519: Premiere pro can actually suck a dick like I have a really important assignment due tomorrow and it’s being a bitch like wtf AdobeCare: Sorry to hear that! Anything we can do to help? Let us know- we're happy to assist. ^Madison

AdobeCare

Tue Oct 31 20:59:05 +0000 2017

User_117755: Why is Germany missing in this list? https://t.co/XyDnAH4ysi There are a lot of German AUG, especially for @117339. AdobeCare: Hi Rainer, we are looking into it and we will update you as soon as we have more information. ^AJ

AdobeCare

Tue Oct 31 18:53:28 +0000 2017

User_823269: https://t.co/rjMkvKM9JF O2: Hi Dan, 😞 What's happening with your phone exactly? Please DM us more details: https://t.co/Xe5i4kfJ97

O2

Tue Oct 31 18:45:56 +0000 2017

User_823270: see below - full bars and 4G indicated yet nothing downloads or works, this is central London FFS #sortitout https://t.co/gc6H6DCOxO O2: 🙁 Is it usually better in the area? Are your calls and texts okay? Feel free to DM us the full postcode: https://t.co/Xe5i4kfJ97

O2

Tue Nov 21 04:57:02 +0000 2017

User_823271: アマゾンで注文したら、箱が開いた状態で届いた😱😱😱 #Amazon #アマゾン #箱が開いてた #気持ち悪い #宅配業者とアマゾンに問い合わせ https://t.co/Kag090fxru AmazonHelp: アマゾンです。ご迷惑、ならびにご不快の念をおかけし申し訳ございません。カスタマーサービスにて状況について確認させていただきますので、まだお問い合わせいただいてない場合は、お手数ですがこちらからご連絡ください。https://t.co/NtNAX37Sr4 ET

AmazonHelp

Tue Nov 21 04:54:48 +0000 2017

User_823272: Thanks for delivering the wrong order KNOWINGLY, @115877 👌🏻 I ordered a large 10 nugget and large Big Mac, got delivered a medium quarter pounder meal. Javier better be enjoying my lunch because mine came COLD! https://t.co/JZDLNKSEeR Uber_Support: We're sorry to hear about this! Please send us a DM (direct message) so we can assist.

Uber_Support

Tue Oct 31 21:12:57 +0000 2017

User_530366: Any chance you’ll still have some on Monday when I’m flying with @JetBlue ? :) https://t.co/BZTtVjjwqo JetBlue: They're cute, right? Buttons are mostly for crewmembers. Hey, you could always apply for an open position! ;)

JetBlue

Tue Oct 31 21:15:06 +0000 2017

User_583623: b/c your website is down & i cant see the specials menu, can u tell me the specials for Corona, NY? AskPapaJohns: We're sorry about this! We aren't showing any issues. What device are you using to order? User_583623: it's your web app https://t.co/2sxNX1RvsI AskPapaJohns: Can you try using your mobile browser? Thanks!

AskPapaJohns

Tue Oct 31 14:20:56 +0000 2017

User_823274: how can me and my friend sit together with different booking number? AirAsiaSupport: to 4 hours before ya Karteng =) Yana AirAsiaSupport: You can pre book your seats to be seated together subject to seat fees . You can do it via manage my booking up>>>

AirAsiaSupport

Tue Oct 31 13:54:05 +0000 2017

User_823275: really disappointed with you jacking up extra baggage fees from 13000 yen to 20000 yen. Dick move for passengers who made User_823275: Bookings already. Would have bought an extra baggage for my wife's ticket if this was known earlier. Wouldn't fly your airlines again User_823275: @AirAsiaSupport was a bad experience of an otherwise amazing vacation we had

AirAsiaSupport

Tue Oct 31 21:12:00 +0000 2017

User_823276: is it possible to speak to someone over the phone at this time pls? TfL: Hi the Travel information line is available 24 hours 0343 222 1234. Thanks Kevin

TfL

Tue Oct 31 20:27:57 +0000 2017

User_403380: At Bond Street- not one West Ruislip train on central line and no explanation- what's going on?!! TfL: Hi Hannah, I'm sorry for the delay. Have you managed to board a train yet? ^Jae User_403380: Yes Jae, thanks so much for getting back to me!!! Have a good night :)

TfL