input
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| aspectCategory
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|---|---|---|
acer wants $ 170 to just look at it then add the repair cost on top of that .
|
acer
|
support price
|
update : i repaired it myself for $ 12 .
|
NULL
|
laptop general
|
i had nothing to lose since it was a paper weight otherwise .
|
NULL
|
laptop general
|
the shame of it is knowing it took me 15 minutes and $ 12 to fix it and acer wanted to rob me of $ 170 just to look at it .
|
acer
|
support general
|
first one that they shipped was obviously defective , super slow and speakers were garbled .
|
NULL
|
shipping general
|
the replacement i got was much better , but still too slow for my expectations .
|
replacement
|
laptop quality
|
i wound up returning it .
|
NULL
|
laptop general
|
this works fine for that .
|
NULL
|
laptop quality
|
october 12 , 2017 - - started having trouble maintaining connection to wifi ( spectrum service ) , but usually after several loops re - entering password , connection would be re - established .
|
wifi
|
ports quality
|
sometimes had to do several times , but thought it might be an idiosyncrady of this model .
|
model
|
hardware general
|
now i m really bummed that i have a very nice looking chromebook with a beautiful screen that is totally unusable .
|
chromebook
|
laptop design_features
|
i just got this thing today & was really excited about it but this has been frustrating & disappointing .
|
NULL
|
laptop general
|
i ll wait a while until this device gets 4 - 5 stars .
|
device
|
laptop operation_performance
|
there are certain very basic tasks that this computer can do .
|
computer
|
laptop general
|
a lot of websites don t work properly with the chromebook , even though you re using the same browser .
|
chromebook
|
laptop general
|
overall , this thing can do very basic stuff , sometimes .
|
NULL
|
laptop general
|
pro : light , reasonable price , fast .
|
NULL
|
laptop design_features
|
keyboard key fragile .
|
keyboard
|
keyboard quality
|
after 6 months my eyboard key is not function very well .
|
eyboard key
|
keyboard operation_performance
|
i only use the chormebook for surving the internet , checking my email , and watch hulu or netflix .
|
chormebook
|
laptop general
|
this is something to reconsidered if one to buy the chromebook for doing homework and a lot of typing .
|
chromebook
|
laptop general
|
up date per may 13 / 2018 about two months ago , the charger wont work .
|
charger
|
power_supply quality
|
so latest update the charger only last about one year and the half .
|
charger
|
power_supply general
|
overall , it is not horrible , but i wouldn t purchase this model again .
|
model
|
laptop general
|
- long battery life
|
battery life
|
battery quality
|
- charges quickly
|
NULL
|
power_supply operation_performance
|
- screen feels smaller than other of the same size .
|
screen
|
display design_features
|
it gets two stars because it is a nice light weight and the folding is nice .
|
NULL
|
laptop portability
|
two replacements had the same problem all in 4 weeks .
|
replacements
|
laptop general
|
i already returned the first laptop because i had to press extremely hard to get the left click to work .
|
laptop
|
laptop general
|
i ve had the device for 4 days now , and it has a number of big issues .
|
device
|
laptop general
|
next , is that the track pad is insanely wobbly .
|
track pad
|
hardware operation_performance
|
one of the worst offenders is the battery life .
|
battery life
|
battery quality
|
it also refuses to charge past 90 % and instantly jumps to 80 % when i unplug it .
|
NULL
|
laptop operation_performance
|
there are issues beyond these , but it s all software related so i will let it be .
|
software
|
software general
|
within two days of receiving this item a line appeared on my screen ( while i was using it , previously fine ) and below it the image / screen flickered .
|
screen
|
display operation_performance
|
the flip and touchscreen aspects work fine , no problems .
|
flip
|
hardware operation_performance
|
it can not .
|
NULL
|
laptop general
|
screen looks good , it has a good battery life , keypad has some nice feedback , the works .
|
screen
|
display design_features
|
but you can t use an acer chromebook r 11 this way .
|
acer chromebook r 11
|
laptop general
|
and the chromebook does not go to sleep or otherwise shut off .
|
chromebook
|
laptop operation_performance
|
loved it for an hour than it went black and we got a chrome os missing or damage message .
|
chrome os
|
os quality
|
terrible product and worse customer service - - do not buy
|
product
|
laptop general
|
we ordered this chromebook for my son to use for school .
|
chromebook
|
laptop general
|
we received it in august , and it worked fine for just 5 months and then the touch screen stopped working .
|
NULL
|
laptop operation_performance
|
it worked properly for less than a week , and the touch screen stopped functioning again .
|
NULL
|
laptop operation_performance
|
we contacted both acer and amazon , and they both informed us that it has to be sent back for repairs again .
|
acer
|
support general
|
good display
|
display
|
display general
|
good battery life
|
battery life
|
battery quality
|
no fans and stays reasonably cool unless you are playing a game .
|
fans
|
fans&cooling general
|
build quality seems ok , keyboard is not flimsy or too firm .
|
build quality
|
laptop quality
|
my understanding is that chromeos is a very light weight so i don t know why it lags sometimes with under 10 tabs open and a youtube video playing .
|
chromeos
|
os operation_performance
|
i needed a small chromebook for light web use while traveling and this tablet does ok but considering the price i would have expected a better processor and keyboard lighting .
|
processor
|
cpu price
|
my main complaint is the battery life , i see many positive reviews about the battery life .
|
battery life
|
battery general
|
i just find the battery draining to quickly in my opinion .
|
battery
|
battery operation_performance
|
i tried messing around in the dev mode to adjust the microphone sensitivity but nothing seems to work .
|
microphone
|
multimedia_devices general
|
plug - in or usb microphones seem to work fine , so it s not a terribly big issue and i don t really even use a microphone that often , but it s annoying to buy a product and not have it working .
|
product
|
laptop general
|
the broken mic was not a dealbreaker but annoying in a brand new device .
|
mic
|
multimedia_devices general
|
in addition , in my short time using the device , i realized how much i dislike having fingerprints on my computer screen .
|
fingerprints
|
out_of_scope general
|
good looking laptop but hardware has several major problems .
|
laptop
|
laptop design_features
|
microphone is not really working ( you have to basically yell while alsmost touching it with you lips in order for someone else to hear you ) .
|
microphone
|
multimedia_devices operation_performance
|
when switching between tablet and laptop mode quickly the screen will blink and turn off for an extended period of time before turning back on .
|
screen
|
display operation_performance
|
called acer support , they were completely useless .
|
acer support
|
support general
|
keeps disconnecting from my wifi at work .
|
wifi
|
ports operation_performance
|
it was nice when it was working .
|
NULL
|
laptop general
|
i ve called twice to try to connect it to printer , first call they told me i had to get a cloud ready printer after getting said printer it still doesn t connect .
|
NULL
|
laptop connectivity
|
very disappointed in this machine .
|
machine
|
laptop general
|
i typically love acers ( i have a regular laptop ) but this machine has been a nightmare .
|
machine
|
laptop general
|
issue summary : frequent crashing
|
NULL
|
laptop operation_performance
|
6 - inch hd touch , intel celeron n3150 , 4gb ddr3l , 32gb , chrome , cb5 - 132t - c1lk
|
hd touch
|
hardware general
|
6 - inch hd touch , intel celeron n3150 , 4gb ddr3l , 32gb , chrome , cb5 - 132t - c1lk
|
4gb
|
memory general
|
it frequently crashes by displaying a bizarre screen displaying a large number of short horizontal lines and making a loud alarm noise .
|
screen
|
display operation_performance
|
this issue happens more frequently when using netflix ( app or through chrome browser ) .
|
happens
|
software general
|
however it can happen at random , for example when signing into gmail .
|
NULL
|
laptop general
|
it s okay for email , facebook , surfing the net , etc .
|
email
|
software general
|
so , this one isn t working out very well for my needs .
|
NULL
|
laptop general
|
i hope it is fixed this time .
|
NULL
|
laptop general
|
the other is excellent !
|
NULL
|
laptop general
|
has lots of issues , screen freezing , i was hoping to use it for banking etc .
|
screen
|
display quality
|
it feels like a tablet / computer for a child since it s so bulky and heavy .
|
tablet
|
laptop general
|
the mousepad was not very responsive .
|
mousepad
|
hardware quality
|
i really think it s junk .
|
NULL
|
laptop general
|
runs good , poor battery life .
|
NULL
|
laptop operation_performance
|
this one is horrible , never can connect .
|
NULL
|
laptop operation_performance
|
after years of using amazon for hundreds of orders , this is my very first negative review :
|
amazon
|
company general
|
i was very excited at the prospect of buying this laptop .
|
laptop
|
laptop general
|
i was very impressed with its sleek design and the speed of the processor itself .
|
design
|
laptop design_features
|
a few hours of use later , i noticed that my battery was very low , around 10 % .
|
battery
|
battery operation_performance
|
i even tried reinstalling the drivers and doing a system restore , nothing would fix it .
|
NULL
|
laptop general
|
i contacted asus and they could do nothing .
|
asus
|
company general
|
i was so glad that the problem would finally be fixed .
|
NULL
|
power_supply general
|
to my great dismay and disappointment , the power icon read the exact same message : ` ` plugged in , not charging ` ` .
|
power icon
|
software operation_performance
|
this was the second vivobook in a row !
|
vivobook
|
laptop quality
|
am i just unlucky , or was this a bad batch ?
|
NULL
|
laptop quality
|
i ve only found 2 other recent reviews of this product that had the same problem ( go ahead and search for them in the reviews ) .
|
product
|
laptop quality
|
volume was not working .
|
volume
|
multimedia_devices operation_performance
|
they would help me only if i bought an ongoing support contract with them .
|
support contract
|
support general
|
horrible way to run a company so i returned the item .
|
item
|
laptop general
|
i purchased this laptop on the 11th of june 2018 and today is the 25th , which means i have had it for just about 2 weeks .
|
laptop
|
laptop general
|
i noticed yesterday that the laptop was not charging anymore for reasons i can not deduce .
|
laptop
|
laptop quality
|
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