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project coordinator highlights skill summary i have well developed time management skills i work to a very high standard with an eye for detail goal orientated i have excellent communicate skills i establish and maintain effective cooperative working relationships with people of all levels i am enthusiastic passionate motivated honest a reliable team player i work from a strength base focused in problem solving i have well developed computer skills in ms office excel power point and internet i actively look for opportunities to develop my skill base experience project coordinator current company name developmaintain project schedule information using ms project managing day to day work priorities of the project manager and the team facilitating project resources using demand supply tool developmaintain risk registers and escalating issues using communication with stakeholders managing the budget for the project using sap guri facilitate meetings event management for training meetings for the team and stakeholders monthly reporting to investment board and portfolio office previous telecom nz ltd business process coordinator set up new wbse for capex and opex projects arrange set up new activity codes for new employees health safety rep for the team coordinate staff moving to a new building set new contractors up equipment access to network buildings maintain contractor details eg end datesextensions create and manage purchase orders for contractor payments arrange travel accommodation for managers event management catering bookings rooms team purchases for team manage access to online documents system coordination of meetings agenda preparation audio video conference set up minute taking project manager birthright wellington the purpose was to project manage a pilot to enhance working relationships with the government department child youth family and nongovernment agencies that worked closely with families and children by establishing the differential response principals and strengthen collaboration with agencies facilitate cross agency training to upskill workers in government and nongovernment agencies develop and implement a new way of working communication with stakeholders managing the budget for the project te rito coordinator coordinate and facilitate groups assess monitor and input police reported family violence incidents facilitate case management meetings agencies organise and facilitate monthly networking meetings set strategic plan ◦ project manage plan for coming year ◦ monitor it on a three monthly basis project manage community action fund ◦ media and awareness campaigns ◦ ran weekly half hour radio show with guest speakers from agencies ◦ organise events day activities quarterly reporting to ministry of social development ◦ monthly reporting to management group ◦ wellington ending abuse violence board of trustees managing the budget for the project strengthening families sf coordinator hutt valley convene facilitate and monitor sf meetings from initial meeting and all reviews until closure maintain record meeting information as well as review details in an effective and timely manner write reports and monitor statistics monthly for management team promote and present sf process to government community agencies organise deliver facilitation training to staff coordinating supervise facilitation staff members undertake project work that is needed in the community where sf can be of assistance to familieswhanau and young people maintain a small discretionary fund teller investment advisor coordinator to company name head teller teller duties take care of trust money order send back cash as required balancing daily cash provide quality customers service promoting bank products reconcile atm machine coordinate advisors throughout the country organise venues accommodation travel catering make up induction packs arrange all stationery for new advisors do monthly statistics on each advisor quarterly reports check investment plans written by advisors return them for the client within timeframe linz customer service winz call centre wine food to company name from to i worked in a different number of positions to fit my lifestyle as i was raising a young family this included ministry of justicepayroll superannuation services westpac support service national bankupdating customers information project work linz customer service winz call centre wine food tasting volunteer community work womens refuge crisis line and victim support education diploma health human development frontline management ms project task management march nz certificate in frontline management facilitating adult learning training papers presenting with impact treaty of waitangi social policy papers client centred practice skills for life first aid course privacy official information act group facilitation facilitation advanced training introduction to small business management marketing selling business planning bookkeeping records taxation finance marketing presentation legal aspects computer skills selling presentation skills supervision workshop diploma in health human development papers human development social psychology counselling stress management loss grief dying communication certifications first aid course nz certificate in frontline management affiliations volunteer community work womens refuge crisis line and victim support skills customer service payroll receptionist retail sales statistics cash induction microsoft project ms project training adult learning business management business planning finance first aid course marketing presentation skills taxation business writing excel intermediate representation ir ms office problem solving project management team player time management visio visio access basis budget case management longterm disability ltd networking opex payments project coordinator project manager purchase orders sap telecom video conference | 21 |
hr services representative summary a multiskilled professional with good allround hr imformatory skills very capable with an ability deal with all the recruitmentprocessing needs of the organization experienced in providing timely and up to date hr advice to both managers and employees whilst at the same time making sure both the employee and employers interests are best represented key skills excellent telephone manner and high standard of communication skills able to deal with highly confidential matters professionally discreetly strong communicative interpersonal teambuilding and leadership highly developed written verbal and presentation skills good computer skills with an excellent knowledge of microsoft word and excel possess a proactive positive and confident attitude professionals in human resources association recruiting and selection techniques experience to current hr services representative company name － city state dealing with all of the recruitment needs employment issues of the company ensuring the timely recruitment of new employees into the business from the initial job offer being made through to their induction into the company including offer letters and contracts etc duties process the enrollment of new recruits contacted all job applicants to inform them of their application status thoroughly explained the employee handbook during new employee orientations process all requests for enrollment updates changes and claims to group benefit plans process application for leave and provide information to staff and managers as requested making sure that any promotions transfers and pay increase take effect as planned prepare job status and reference letters as requested by employees on a weekly basis set up and maintain correct records of employees within system databases providing employment references for past employees prepare offer letters and employment contracts for employees conducting prepostemployment checks reference and security checks for job applicants process all staff and status changes register new employees to companys time clock system prepare company ids for all employees process application for leave and provide information to staff and managers as requested assist employees and customers alike in person and phone to ensure that all issuesconcerns have been rectified within a timely manner liaising with managerssupervisors of all departments to meet the demands for each department whether it is pertaining to recruiting or leave or benefits concernsqueries scan and attach all documentation relating to an employee to an electronic file ordered stationery supplies filed documents on a daily basis photocopied and faxed documents assisted with the packaging of payslips prepared the haulage and contractor payrolls on a weekly basis to tellercustomer service representative heart trainee company name － city state providing assistance as needed to the branch which equals to getting the operation of the branch up to date duties acted as a customer service representative csrteller by opening accounts and processing transaction for members assisted members in using the facilities that the branch offers also providing information on the different types of products and services that the society offered and also of the members of the group batched teller transaction vouchers daily prepared utility payment vouchers for dispatch within the turnaround time which is set by the society filed and prepared loans vouchers for dispatch daily prepared daily listings for the content of the cash deposit box assisted with the filing of documents such as application cards payroll listing letters from internal and external members etc assisted with the registration of our members on the concierge queue assisted with the retrieval and faxing of signature cards and other documents as requested prepared letters to customers and suppliers as directed education bsc human resource management university college of the caribbean － city jamaica human resource management pending select one general st jago high school － city state jamaica csec cxc subjects professional affiliations the jamaica national building society tellercustomer service representative skills human resource management basis benefit plans benefits claims contracts databases documentation file hr increase induction packaging recruiting recruitment security accounts and cash csr customer service customer service representative dispatch faxing filing loans payroll receptionist retail sales vouchers confident excel microsoft word presentation skills proactive self motivated telephone word | 0 |
library educational aide summary to obtain an administrative assistant position where i can apply my years of customer service gift of multitasking and professional experience to provide a team with a high quality of consistent supportive experience highlights competent and reliable professional committed to top quality work organized and multitasking person resourceful in solving problems maximizing resources leading delegating and negotiating collaborate easily with coworkers and work well independently possess excellent communication and interpersonal skills perform effectively despite sudden deadlines and changing priorities proven ability to identify analyze and solve problems highly reliable selfstarter can be counted on to complete assignments and manage projects planner sets goals and meets deadlines experienced in customer relations selfmotivated able to learn on own initiative excellent record of dependability and reliability versatile and multiskilled person relates easily with all levels of coworkers and customers excellent verbal and written communication skills years experience working in the customer service industry entrepreneur skills forward thinker always trying to improve things or determine functionality hard worker quick learner and ability to assume responsibility work well under pressure as part of a team responsible resourceful and able to implement change or policies efficient supportive and flexible ability to work in a fastpaced intense environment smoothly a visionary and creative person meticulous worker attentive to quality and detail oriented able and willing to assist coworkers supervisors and clients in a cooperative manner committed to providing total quality work dependable employee with common sense and a variety of skills work well under pressure to meet deadlines work cooperatively with a wide range of personalities proven ability to gain customers confidence and trust experience library educational aide august to current company name － city state green valley elementary and north ridge elementary teaches students how to locate media in the library and empowers students to be responsible for their individual library needs checks library accounts for staff parents and students organizes books keeps a clean workspace and process daily shelving needs of the library assist in individual needs for the entire school office manager program director april to current company name － city state the dojo i work at was sold to new owners in i stayed on board with the new owners and have improved many areas of their business the biggest improvements i made were things that save them money the martial arts school i work at used a website that charged them a month for information that was just not needed and therefore a waste of money i came up with our own in house system i identified what information tuition attendance rank students info etc we needed on a daily basis and how to get to that information quickly i simply used the excel program came up with a sheet for each class and modify it to be easy to use for anyone we can access any information we need quickly and timely without paying this website we were paying a lot for internet and phone i called around and verified price and contract for a commercial account i was able to negotiate a great price and bundle our services we sell a lot of merchandise at the martial arts gym i set up all new whole sale accounts for equipment and uniform needs i researched pricing for equipment uniforms and office needs ink paper paper towels and modified our suppliers i was able to establish new relationships and new pricing the dojo relocated in when we took over a new space i planned everything the bathroom remodel i came up with the complete redesign and some of the construction i actually did myself i handled every aspect of moving from one location to a new location in a time limit of days we not only moved but opened our doors at new location all during christmasnew year holiday since working for ata i have revised the way we communicate to students and parents i updated our facebook web page came out with a monthly newsletter put in place an announcement board and update our webpage biweekly i have planned and executed new rank testings tournaments birthday parties and planned our company events for an entire year in advance i have increased customer satisfaction and supported customers in areas such as conflict resolution in tuition issues problem solved our cancel and hold policy resolved our turnaround time on merchandise orders clarified rules and equipment requirements in writing and revamped our leadership program i manage new student recruitment marketing needs student registration community outreach parent communications staff management ordering supplies bookkeeping upgrade selling and receiving payments improved family and parent relations for the school i created and implemented new schedule new calendar of events worked closely with the owners to design and publish the companys website handles all record keeping testing contracts tuition payments and inventory childrens ministry september to may company name － city state created a warm and welcoming environment for children staff and parents helped maintained the employees and volunteers schedule lead worship time small group discussions and all childrens activities sales associate june to november company name － city state increased sales productivity as well as guest service by utilizing different methods of communications established an organized system for daily needs of answering emails fax and phone calls learned essential business and management skills by learning the complex computer system to handling site visits with clients and customers team lead specialist october to december company name － city state managed the electronics department that handled exchanges returns purchases customer service and complaints building displays inventory and managing back stock managed a team of employees during peak and offpeak seasons that included training education english and journalism university of new mexico － city state english and journalism general new mexico state university － city state general high school diploma mayfield high school － city state educational aide certification skills computer knowledge conflict resolution contracts clients customer satisfaction customer service electronics email fax ink inventory leadership management skills managing marketing access excel money office power point publisher word newsletter peak pricing receiving record keeping recruitment selling sales staff management phone skills phone upgrade website web page | 22 |
information technology specialist professional profile qualitydriven and practical systems administrator with number years aligning business systems with business policies and guidelines looking to bring strong analytical and problemsolving skills to an industryleading software company qualifications comptia security ce sy0 certified refined system debugging and diagnostic skills excellent analytical interpersonal communication and organizational skills system administration unix system performance monitoring team player and selfstarter with the ability to operate without detailed work direction working knowledge of application servers j2ee oracle unix os linux ldap database service oriented architecture and physical architectures mainframe remedy virtual machine high proficiency level in ms office word powerpoint excel outlook relevant experience automated repeatable tasks where possible to increase efficiencyconsistently received a rate of customer satisfactionperformed root cause analysis to identify system errors and improve accuracy by awarded with the tech of the quarter for contributions to mission experience information technology specialist sep to dec company name － city state years of experience in the maintenance and troubleshooting of complex infrastructure provide help desk services first level of troubleshooting to all customers on multiple systems use internally developed maintenance provider plans procedures and tools to identify troubleshoot and diagnose failures and restore system capability to operations analyze diagnose and isolate failures to hardware linereplaceable units lru directly replace or coordinate replacement of failed hardware lrus with the maintenance provider or the vendor collect data describing the environment at the time of the failure to provide root cause analysis is necessary or escalation to the engineering pointofcontact provide required support of engineer maintenance provider discrepancy report dr investigations and resolution efforts if necessary perform network management services to include monitoring networks device health and status monitoring of network performance and utilization optimization tuning tasks perform operating system monitoring commercial off the shelf cots software monitoring custom software monitoring resource memory allocation modifications to authorized user lists and user profiles file system maintenance to include deletion of log files no longer needed and monitoring of storage space ensuring backups have completed appropriately awareness that appropriate system processes are up and running at all times support software promotes by performing system reboots monthly and daily preventive maintenance process bounces per documentation provide accurate and timely documentation of system problems and request in shift turnover log and assign units tickets in accordance unit policy analyzed customer and stakeholder needs generated requirements perform functional analysis and implemented requirements management plans made recommendations to improve technical practicescollected analyzed and reported program metrics including product technical performance measures and key performance parameters systems engineer may to sep company name － city state obtained all mission related certification required for the application services provider within the 24x7 technical support tier trained current and new team members on existing and new application services procedure and commercial off the shelf cots software performed system health analysis to identify analyze collect preliminary data and recommend effective solution to anomalies coordinated and conducted lowlevel system testing problem analysis for servers desktops and it infrastructure work analyzed all levels of total system product to include concept design fabrication test installation operation maintenance and disposal performed technical planning system integration verification and validation supportability and effective analysis for multiple systems performed functional analysis timeline analysis detail trade studies requirements allocation and interface definition studies to translate customer requirements into hardware and software policies coordinated with systems partners to finalize designs and confirm requirements are met provided continued maintenance and development of bug fixes and patch sets for existing web applications diagnosed unix and windows processing problems and execute appropriate solutions ensured network system and data availability and integrity through preventative maintenance provided documentation on startup shut down and first level troubleshooting of processes to help desk staff implemented companycustomer policies technical procedures and standards for preserving the integrity and security of data reports and access consistently met deadlines and requirements for all production work orders monitored network performance and provide network performance statistical reports for both realtime and historical measurements managed network monitoring and server monitoring both on and offsite recommend architectural improvements design solutions and integration solutions systems engineer associate feb to may company name － city state coordinated all neas weekly brownbag seminar for the va technical resource center formatted and delivered training specific to the intended party and purpose for company standards updated composed and created content in electronic format assuring accuracy and proper display for the va trc technical library served as windows subject matter expert sme to research create procedures and recommended cots product to enable closed caption video content for support of the national center for missing and exploited children ncmec reviewed and routed resumes to appropriate managers as an account representative on the resource planning team rpt maintain a spreadsheet of employees with key contact information skills and resumes communicated the duties compensation benefits and working conditions to all potential candidates researched and recommended new sources for candidate recruiting reviewed human resource paperwork for accuracy and completeness by verifying collecting and correcting additional data education bachelors of science computer engineering technology spring prairie view am university － city state gpa gpa computer engineering technology gpa personal information active tssci w poly last update additional information security clearance active tssci w poly last update ability to adapt to changing technology learning and applying new methods for achieving the goals of the organization tacabet accredited deans list honor roll engineering technology association vice president tau beta pi engineering honor society vice president skills interpersonal hardware concept content clients customer satisfaction database debugging desktops direction documentation engineer functional help desk human resource j2ee ldap linux mainframe memory access excel ms office outlook powerpoint windows word network management network networks operating system optimization oracle organizational skills policies problem analysis processes realtime research selfstarter servers spreadsheet system integration team player technical support troubleshoot troubleshooting unix validation video web applications | 2 |
executive assistant hr summary skillful and dedicated executive assistant with extensive experience in the coordination planning and support of daily operational and administrative functions in a highly confidential environment focused resultsdriven professional looking to obtain a career oriented administrative position with newark cedc office management calendar management policies procedures manuals report document preparation spreadsheet database creation bookkeeping payroll records management meeting event planning facility management highlights word excel access powerpoint sap lotus notes oracle experience executive assistant hr to current company name city state providing administrative support to president of homecare service provider to the developmentally disable population maintain calendar process requisitions and organize company meetings administer preemployment training and testing mange biweekly payroll for employees maintain schedules and calendar management for president maintain organization charts staffingworkforce plans hr audit files and other confidential materials coordinate with recruiting and staffing to process new hires handle all administrative support responsibilities related to hr biller to company name city state processed incoming and outgoing shipments analyzed customer billing issues for corrective actions provided assistance to dock personnel and suppliers on shortages and overages assisted in special projects as needed administrative assistant to company name city state responsible for assisting the director of engineering vp of construction hse director and human resource business partner maintain documentation control for construction projects new hire and safety training purchasing activities ensuring payment of all site utilities and support accountant on account payable issues specific accomplishments included engineering organized travel for senior management domestic and international organized travel lodging and meal for international employees prepared monthly reports for capital projects process change utility usage and overtime expenditures coordinated meeting luncheons corporate functions and internal training seminars assisted in the implementation of electronic system assisted and revise hazops batch sheets and sops monitored and purchase office facility ppe and lab supplies assisted engineering department staff with expense reports subscriptions and licenses safety training prepared issue and maintain contractor approval applications and insurance certifications maintained training logs for plant personnel and assist in the coordination of plant safety training provided ppe for employees contractors subcontractors and visitors assisted with safety walks audits and incident investigations lead initiatives on green projects utilizing six sigma lean process construction liaison between city official and construction department on obtaining tax abatement utilizing the affirmation action program liaison between vp of construction and architecture firms subcontractors and union officials maintained travel lodging and transportation for vp of construction and staff developed and implement report systems for project engineer and construction management assisted in managing capital project budget for 33mresearch building assisted in managing capital project budget for 30m flavors building assisted drafting department with copying scanning and shipping of pids and architectural designs created maintained and submitted requisitions contracts addendum to contracts and contractor approval forms setup and maintain project field offices assisted in organizing bid packages for onsite and offsite construction projects maintained certified payroll documentation from all subcontractors human resources provided assistants to hr business partner in new employee background checks and physicals conducted new employee benefits orientation prepared brochures for job fair and maintain biweekly payroll for engineering department prepared agenda for managers to meet newly hired employees senior assistant underwriter to company name city state reviewed applications letters close outs and cancellation policies advised clients on policy documentation correspondence cancellations deletions and additions prepared review rate and issue renewals and new business policies maintained and developed quality control procedures for finance contracts developed and implemented automated monitoring systems education master of business administration centenary college city state bachelor of science business administration business administration skills accountant administrative support benefits billing brochures budget bi charts contracts copying clients documentation drafting engineer senior management finance forms human resource human resources hr insurance letters lotus notes director managing materials meetings access excel office powerpoint word oracle organizing payroll personnel policies purchasing quality control recruiting research safety sap scanning seminars shipping six sigma sop staffing tax transportation utilities | 0 |
general manager executive chef summary dedicated leader with over year track record as an organized administrative professional with handson experience supporting business areas such as accounting database management and human resources collaborative team player with strong communication decisionmaking and time management abilities highlights report writing computer proficiency serviceminded human resource knowledge ability to prioritize motivational leadership style inventory control professional demeanor selfdirected time management ability accomplishments scheduling facilitated onboarding of new employees by scheduling training answering questions and processing paperwork process improvement oversaw implementation of new phone system which resulted in more costeffective service research investigated and analyzed client complaints to identify and resolve issues administration performed administration tasks such as filing developing spreadsheets faxing reports photocopying collateral and scanning documents for interdepartmental use training successfully trained staff in all office systems and databases policies and procedures while focusing on minimizing errors and generating superior results payroll assistance assisted with payroll preparation and entered data into cumulative payroll document experience june to october company name city state general manager executive chef coordinated all department functions for restaurant staff updated employee paperwork and time records liaised directly with customers to meet needs and maintain satisfaction maintained detailed administrative and procedural processes to improve accuracy and efficiency achieved notable successes in cost control revenue generation and marketing effectiveness may to may company name city state sales consultant met incoming customers and provided immediate assistance listened to customer needs and preferences to provide accurate advice solicited referrals from satisfied clients answered incoming telephone calls with professional and knowledgeable responses provided expert product and service information september to april company name city state sales consultant service technician coldcalled prospective customers to build relationship filled out expense reports for accountingupdated database with customer and sales information established new customer accountsevaluated competitors and performed market research worked as technician cleaning up after different biological hazards including crime scene cleanup flooding and fire restoration june to august company name city state forklift driver transported construction and scaffolding materials for a turnaraound in a chemical plant with large forklift transported employees around job site using passenger vehicles trucks and vans maintained strict adherence to safety protocols required by client april to may company name city state operations manager oversaw the development and launch of customer database boosted company efficiency through technology upgrades and process improvements optimized the overall customer experience through establishing procedures for handling issues over the phone identified inefficiencies and made recommendations for process improvements november to march company name city state general manager and trainer for new restaurant openings continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met exhibited thorough knowledge of foods beverages supervisory duties service techniques and guest interactions optimized profits by controlling food beverage and labor costs on a daily basis communicated well and used strong interpersonal skills to establish positive relationships with guests and employees march to october company name city state swing manager scheduled and directed staff in daily work assignments to maximize productivityefficiently resolved problems or concerns to the satisfaction of all involved partiescontinually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently metassigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines education ged city state united states ged i grew up in guadalajara mexico and attended home school taught by my mother i later received my ged i also have the following training basic vocational certificate restaurant operations basic vocational certificate culinary management coursework in business restaurant and hotel management interests cooking computers sailing golf travel working and family additional information i am fluent in spanish i believe that hard work integrity honesty and diligence will help me succeed in meeting my goals and adding value to the company i work for skills advertising automobiles consultant customer relations data management financial planning food safety hiring inventory control inventory management managing marketing materials network design network new construction payroll performance appraisals personnel policies project management restaurant operations retail safety sales spanish speaking supervision telecommunications equipment operations and maintenance | 14 |
senior executive chef executive profile to seek employment as a executive chef where i can offer my skills and experience skill highlights selfmotivated training and developing of staff core accomplishmentsstaff development launched wellreceived program of professional development courses for all staff mentored and coached employees resulting in a increase in productivity core accomplishments staff development launched wellreceived program of professional development courses for all staff mentored and coached employees resulting in a increase in productivity professional experience senior executive chef may to current company name city state reduced food costs by percent by expertly estimating purchasing needs and buying through approved suppliers provided courteous and informative customer service in an open kitchen format consistently produced exceptional menu items that regularly garnered diners praise prepared healthy enjoyable breakfasts and dinners for diners prepared a variety of local and seasonal specialties which contributed to a boost in sales during the summer months expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns budget and local labor laws implemented and supported company initiatives and programs consistently kept a clean and safe environment by adhering to all federal state and local sanitation and safety requirements followed proper food handling methods and maintained correct temperature of all food products ensured smooth kitchen operation by overseeing daily product inventory purchasing and receiving built and fostered a team environment executive chef retail may to may company name city state manage and oversee culinary team to include patient food and nourishments for bed acute care facility separate retail revenues grossing over million in annual revenue works with union delegates and leads a team of salary associates and ftes and managed volume of million reduced food costs by percent by expertly estimating purchasing needs and buying through approved suppliers expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns budget and local labor laws effectively managed and assisted kitchen staff in producing food for banquets catered events and member dining areas followed proper food handling methods and maintained correct temperature of all food products established and maintained open collaborative relationships with the kitchen team consistently produced exceptional menu items that regularly garnered diners praise prepared healthy enjoyable breakfasts and dinners for diners executive chef january to may company name city state population at population at responsible for café at both units also catering for private functions conferences team of hourly associates reduced food costs by percent by expertly estimating purchasing needs and buying through approved suppliers expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns budget and local labor laws implemented and supported company initiatives and programs effectively managed and assisted kitchen staff in producing food for banquets catered events and member dining areas followed proper food handling methods and maintained correct temperature of all food products restaurant chefretail chef june to january company name city state managed kitchen operations for high grossing fastpaced fair concession kitchen developed variety of menu items catering to customers with food allergies and diet restrictions such as glutenfree and vegan items responsible for all kitchen operations such as banquet events buffet lines room service orders and hotel restaurant oversaw cooks and sous chefs as part of overall back of the house operations executed various kitchen stations and assisted with meat fish saute or pantry instructed cooks and other workers in the preparation cooking garnishing and presentation of food complied withscheduled kitchen sanitation and ensured all standards and practices were met directed the operation and organization of kitchens and all foodrelated activities including the presentation and serving of food staff restaurant and retail chef june to june company name city state reduced food costs by percent by expertly estimating purchasing needs and buying through approved suppliers expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns budget and local labor laws implemented and supported company initiatives and programs effectively managed and assisted kitchen staff in producing food for banquets catered events and member dining areas ensured smooth kitchen operation by overseeing daily product inventory purchasing and receiving followed proper food handling methods and maintained correct temperature of all food products established and maintained open collaborative relationships with the kitchen team consistently produced exceptional menu items that regularly garnered diners praise quickly and courteously resolved all guest problems and complaints quickly and courteously resolved all guest problems and complaints quickly and courteously resolved all guest problems and complaints regularly developed new recipes in accordance with consumer tastes nutritional needs and budgetary considerations enforced appropriate workflow and quality controls for food quality and temperature consistently tasted smelled and observed all dishes to ensure they were visually appealing and prepared correctly displayed a positive and friendly attitude towards customers and fellow team members education ged john jay city state new york national guard languages bilingual spanishenglish skills acute care conferences leadership profit and loss retail sales selfmotivated staff development and motivation team leadership and team building | 14 |
reservations agentfront desk agentguest services agentpbx operator summary highly motivated and effective sales representativeadministrative assistant withextensive experience inhospitality and office settings excel at organization and multitasking in fast paceddynamic and fluidenvironments accomplished in managing and coordinating various tasks and schedulesproven successful indesigning and executing community building and fundraising events and activities strongteam membercapable of leading and motivating othersvery detail oriented and professionl skills amp strengths executive administrative support fluent in english farsi urdu and hindi customer service telephone front desk reception organization filing database records management research microsoft office lightspeed starguest experience reservations agentfront desk agentguest services agentpbx operator january to current company name － city state generate booking requests and passenger attractiontransportation bookingsanswer and screen customer callsexplain and sell our transfers and day tours including up selling servicesprocess payment and attraction ticketingresolve product or service problemsdata entry and inventory accountinggreet guests and complete the registration process to include but not limited toinputting and retrieving information from the computer confirmation of guest informationand room rate selection of rooms coding electronic keys promoting marketing programsproviding a welcome packet and ensuring guest knows location of room andor has a bellperson accompany himherassist guests with checkout including but not limited to ensuring rooms and servicesare correctly accounted using the pointofsale system handling money processing creditand debit cards accepting and recording various forms of payment converting foreigncurrency making change and processing gift certificates and cardsdemonstrate a thorough knowledge of hotel information including but not limited to roomcategories room rates packages promotions the local area and other general productknowledge and answer guest questions and inquiriesuse upselling techniques to promote hotel services and facilities and to maximize roomoccupancyrespond to guest inquiries and requests and resolve issues in a timely friendly andefficient mannerfield guest complaints conduct research and resolve and negotiate solutions for guestsatisfactionreceive input retrieve and relay messages to guests answer heavy volume phone calls work closely with housekeeping engineering departmentassist operations manager and sales department with adminitrative duties customer service lead january to january company name － city state welcome and greet customers modeling a positive customer service spirit while exhibitinga friendly and helpful attitudewith customers and associates work with the store management team to set expectationsand achieve service standards atthe front of the store through high quality storefront presentation and throughempowering associates to ensure customersatisfaction provide leadership to service associates working at the registers andcoordinate register activities partner withstore management to interview and hire new team members contribute to maintaining a safeand secure store environment serve as manager on duty by providing store leadership during a closing shift sales representative january to january company name － city state order maintain and replenish merchandise apparel at eight highvolume southerncalifornia retail stores providecustomer service as needed to promote product sales and communicate effectively withclients other sales representativesand the ceo take warehouse inventory and process label and sort warehouse shipments human resources assistant january to january company name － city state provided administrative and coordinator services within the human resources departmentas well as performedadministrative tasks for the accounting and engineering departments additionalresponsibilities included answeringphones updating employee information maintaining and ordering company supplies entercompanywide timesheetsscheduling meetings coordinating luncheons and companywide events ensuring seamlessemployee communicationconducting security screenings for site entry and record keeping assigned to provide administrative and coordinator services to cbre the facilitiesmanagement company for the edwardslifesciences headquarters coordinated with accounting department for payroll trackedand managed time sheets billinginvoices packing slips and utility bills communicated with vendors for monthend agingreports and statements handledheavy volume calls and emails from clients regarding facility needs created work ordersscheduled events addressed basicmaintenanceneeds and supply requests communicated with facilities engineers clientsand vendors created activatedand deactivated facilities access badges dealt with security parking and humanresources issues human resources assistant january to january company name － city state aided with the oversight of employees and attorneys handled multifaceted clericaltasks including data entry recordsmanagement billing and communications supported in the planning and coordination ofhuman resources hr activitiescompiled and organized personnel records and confidential employment records assistedwith the administration of daytodayhr operations departmental developments hris employee relations training anddevelopment benefits compensationexecutive administration and recruitment education and training associates degree saddleback community college － city state legal administrative assistant certificate south coast college － city state skills accounting administrative administrative assistant administrative support basic benefits billing clerical closing credit clients customersatisfaction customer service data entry database debit employee relations fluent in english facilitiesmanagement farsi filing forms hindi hris humanresources human resources hr inventory leadership legal marketing meetings access money microsoft office modeling payroll personnel coding quality reception record keeping recording recruitment research retail selling sales scheduling store management telephone answeringphones phone transportation urdu | 16 |
international business development manager summary charismatic business professional with expertise in business development product strategy marketing and sales effectively built sales department from to of total company revenue over a year term vastly experienced in international distribution development highlights business development inventory management sales analysis forecasting marketing product strategy bilingual englishspanish experience to current international business development manager company name － city state identify global product opportunities perform market analysis and create product briefs outlining new collections lead crossdepartmental team responsible for creating product launch process calendar to ensure timely execution and clear communication manage special project requests to identify the value of the project potential growth in the market and work with product development marketing and sales to execute develop pricing strategy and manage pricing model to boost brand profitability analyze sales history and market trends to optimize inventory levels at overseas warehouse providing product to global partners in a timely manner resulting in lower overhead and storage costs produce and communicate quarterly key performance indicators kpi reports liaise with product development marketing departments and regional directors to develop new product for global consumers develop maintain and support international sales and distribution accounts in countries for victorinox swiss army brands analyze sales statistics to determine business growth potential and drove incremental growth of 2m in assist global partners with inventory management product training and retail promotions resulting in higher product margins for all parties offer a proven track record of revenue growth year over year from 8m to 34m during my year term grew latin market from ground zero to top region for consecutive years to international sales operations manager supported vp and director to manage international brands and support global network of distributors coordinated directly with factories thirdparty logistics warehouse operator and distributors to optimize order flow from factories to warehouse to global markets created and updated order templates and price lists for accounts managed inventory to maintain optimal levels worked with distributors to obtain quarterly and monthly forecasts to company name － city state oversaw daily operations for international department maintained the sales of product overseas with key accounts fulfilled international customer orders and quotations weekly to air and ocean export coordinator company name － city state exported high value goods and hazardous materials to foreign countries completed international banking documentations sight drafts and letter of credits to ensure payment as needed translated documents and correspondence in conversational translation for internal staff and clients education bs degree business administration international business southern illinois university of edwardsville business administration international business studied abroad costa rica skills army banking business development clients international sales inventory management inventory levels inventory latin logistics director market analysis market trends marketing market marketing and sales materials network pricing pricing strategy product development retail sales sales analysis forecasting statistics strategy translation | 5 |
sr business development director professional summary highly ambitious in business development with background in sales and marketing expertise in market analysis forecasting and client needs assessments motivated in business sales with solid experience managing all levels of largescale projects including budgeting and administration experienced professional with strong leadership and relationshipbuilding skills skilled with experience in the aerospace industry familiar with spare parts and remanufacturing dynamic communicator who consistently exceeds goals and company expectations clientfocused sales representative with years of providing solutions to customers solid understanding of the systems and program areas skills strong verbal communication data management process implementation powerful negotiator budgeting and finance team leadership selfmotivated project management conflict resolution risk management processes and analysis work history sr business development director to current company name – city state manage and develop business relations with insurance marketplace clients sales direct sales team with software sales nationally consult clients to assess technology requirements and advise on software to address their needs lead project management for complete life cycle of software build and customization it program manager to company name – city state successfully built the confidence and trust of major companies in xerox software and support through astute assessment of client needs and the development of strategies to meet them raising customer satisfaction ratings from not happy to extremely happy devised and implemented a core process for project management that ensured sustained support eliminated errors and achieved high levels of customer satisfaction managed projects and support teams providing high quality of service to xerox clients in europe and usa installing and supporting scanned invoice data software and international network installation between countries directed a team of in the setup of a complex xerox mailroom in poland networked between countries with a budget of 2m provided project management for full lifecycle enhancement and break fix projects recovering lost revenue quality engineering analyst to company name – city state instructor on six sigma tools and implementation techniques in a classroom setting assisted in preparation of marketing materials for interdepartmental clients implemented six sigma site support for best practice and lead departments in six sigma lean pilot projects on production line and business practices including conducting such process improvements as root cause analysis coordinated six sigma best business practicestier auditsenvironmental health and safety planning for rocket engine production and nasa support with configuration management led a team that achieved company gold standard for the development and delivery of a customer focused strategy that consistently achieved error free completion and on time delivery in full consultation with customer to ensure needs were met on time delivery equated to a savings of 5m for the company developed quality management programs to assist internal staff suppliers customers and partners with initiatives to reengineer processes and methods that ensured the attainment of cost efficiency and quality objectives assessed monitored and implemented systematic process improvements on a wide variety of complex projects including but not limited to building space shuttle main engines rs engine x hypersonic engine nuclear and electric ion engine rl10 f119 and f135 military jet engines this support included nasa contracts quality engineering analyst to company name – city state played a key role in the advanced projects group radar cross section x and ku band material science methods for ceramic materials with autocad nozzle design for jet engine with infrared applications technical analyst for f f119 engine and f f135 engine ir and radar cross section analysis held responsibility for providing information security support for all classified nispom programs provided department business development consultancy to identify and implement process improvements key design support for computer contractors implementing a classified computing center distributed computer systems analyst network administrator to company name – city state provided computer consultancy and support for more than workstations across counties installed and maintained microsoft windows server networks coordinated and managed computer equipment logistics skills analyst autocad budget business development develop business configuration management consultation contracts client clients customer satisfaction delivery direct sales engineer environmental health and safety information security instructor insurance logistics marketing materials materials material science microsoft windows radar network installation networks processes project management quality quality management sales six sigma strategy education doctor of business administration management dba argosy university city state master of business administration mba embry riddle university state b s computer science computer science southern university city state additional information awards achievements process improvement gold site recertification award space shuttle pratt whitney eagle award process improvement gold certification space shuttle eagle award cost saving to company of high performance achievement award f22 f35 tactical fighter jets managed stateoftheart supercomputing facility construction pratt whitney private pilot certificate ongoing certifications certified airman private pilot | 5 |
engineering technician professional summary seeking a position of engineering technician summary of qualifications fifteen years of rd lab support troubleshoot and debug system to component level ten years of test lab setup and test equipment configuration over ten years of quality analystinspections pc board rework fine pitch and through hole soldering test plan and test case development validation and regression tests execution and documentation complex system troubleshooting resultsdriven and focused engineering technician who prioritizes safety costeffective solutions and exceeding customer expectations skills exceptional time management operational analysis root cause analysis technical plan execution aptitude highly dependable detailoriented product improvement strong leader manufacturing process controls proficient in solidworks decisive work history to current engineering technician company name – city state completed projects by effectively applying engineering technical and maintenance procedures used precision test equipment such as oscilloscopes multimeters waveform generators and spectrum analyzers followed verbal instructions and hand sketches to adapt and modify tooling improved product quality by customizing tools and eliminating variability initiated contact with vendors and built solid working relationships with them followed up on manufacturing and field reports and resolved outstanding problems to quality analystdocument control specialist company name – city state collaborated with engineers at the new product introduction phase to develop and verify design changes improved product quality by customizing tools and eliminating variability initiated contact with vendors and built solid working relationships with them followed up on manufacturing and field reports and resolved outstanding problems conducted engineering and detailed experimental tests to collect design data and assist in research work used precision test equipment such as oscilloscopes multimeters waveform generators and spectrum analyzers implemented schematics diagrams and written and verbal descriptions to effectively solve engineering project issues to it associate company name – city state configure and test computer components on windows xp and vista os install patches and virus protection software migration of legacy system to latest technology support end users in issue resolution and training report bugs into bug database track bug progress and verify bug fixes create modify and execute test cases to qualify releases on multiple servers and platforms set up individual users with common resources ie network printers work closely with software hardware engineers and qa team members to identify bugs report and resolve technical issues to test technician company name – city state unit test of individual components work closely with developers to investigate and resolve technical issues setup configure and execute system and performance tests qualification and regression tests verification of bug fixesresolution report problems in the bug tracking system compiled data and generated graphs to interpret results and suggest key operational improvements followed verbal instructions and hand sketches to adapt and modify tooling collaborated with engineers at the new product introduction phase to develop and verify design changes to computernetwork instructor company name – city state build computer networks exp peertopeer client server setup different types of network protocols and their usage configure setup and troubleshoot computer networks and related problems maintain computers and components used in the classrooms prepare students for a examinations work with students on isolating computer problems by process of elimination troubleshoot complex system to component level to network systems qa tester company name – city state define and write system test plans used in the qualification and testing of hps netsever line of products configure setup and install server operating systems and clients os developed test cases from marketing requirements and functional specification documents plan configure and setup test bed of clients windows environment and servers which facilitate the validation of hps server systems conduct black box testing using manual and automated methods report problems in the bug tracking system and tracked them for resolution analyze problems to identify root cause and documented test status and results work closely with software and hardware engineers in the resolution of problems quality assurance technician company name – city state implemented schematics diagrams and written and verbal descriptions to effectively solve engineering project issues reformatted large datasets for use in technical applications compiled data and generated graphs to interpret results and suggest key operational improvements completed projects by effectively applying engineering technical and maintenance procedures completed projects by effectively applying engineering technical and maintenance procedures used precision test equipment such as oscilloscopes multimeters waveform generators and spectrum analyzers qa tester company name – city state implemented schematics diagrams and written and verbal descriptions to effectively solve engineering project issues reformatted large datasets for use in technical applications completed projects by effectively applying engineering technical and maintenance procedures used precision test equipment such as oscilloscopes multimeters waveform generators and spectrum analyzers completed projects by effectively applying engineering technical and maintenance procedures education bachelor of science electronics engineering technology san jose state university city state electronics engineering technology as computer science mission college city state computer science skills a client server hardware computer networks computer sales clients database desktops documentation functional hp hp netservers inventory management and control laptops marketing materials windows windows xp migration network printers network nics operating systems os progress protocols purchasing qa raid repairs repairing servers specification technical support troubleshoot troubleshooting upgrading usability testing validation vista | 17 |
public relationssocial media management summary public relations manager with strong communications event planning media relations and social media experience within consumer brands solid experience establishing excellent media contacts within the beauty fashion and technology industries strong project management skills with ability to execute projects effectively and efficiently served as brand representative for englishspanish speaking tv segments both nationally regionally appeared regularly on access hollywood live e news nbc san antonio living abc news better mornings and miami live accomplishments experience public relationssocial media management to current company name public relations and social media career highlights responsible for pitching and securing positive press coverage for all clients through all media platforms including tv print digital social media and blogs for startups responsibilities managing events lifestyle media relations entertainment multicultural aa hispanic beauty and fashion b2b parenting sports natural wellness and spirits executing brand awareness programs through consistent marketing efforts product campaign events and launches social media management public relations and social media manager to company name responsible for the execution management of strategies supporting content development influencer marketing events strategic partnerships cause marketing and social media campaigns managed online and print advertising budgets up to 1m identified customer needs through market research and analysisdefined project and company vision strategies and tacticsoversaw an average of number new customer inductions per month including keeping accurate recordscoached less experienced public relations staff members on corporate communications practicesdeveloped corporate communications strategies and programs including project timelinesconferred with production graphic design and webdesign personnel to coordinate production of corporate communications materialsestimated project costs and monitored budgetsdeveloped monthly public relations and social media strategies to promote the vmu brand philanthropy and special events identified and engaged with pop culture and industry influencers to help create additional brand awareness and garner press managed departmental budgets to ensure we were aligned with corporate financial goals and managed external pr agency formalized social media strategies that grew fan base and engaged followers authored attention grabbing press releases prepared information for media kits and wrote executive speeches as needed spearheaded media tours during device launches public relationssocial media manager to company name operated as the national and international public relations manager for the childrens place lead all public relations and communications strategy for north america from fiscal to developed and executed communications plans intended to build brand awareness and synergistically drive sales for the company through the use of multichannel multipartner media campaigns functioned as pr manager by defining public relationsmarketing communications strategy managed media relations celebrity partnerships event planning and program execution for seasonal collection launches and corporate partnership initiatives and led impactful retail pr support programs sales oversaw pr agency team of seven managed 5m public relations and social media spend annually implemented social media strategies generating 1m fans from responsibilities managed quarterly fashion shows in all major media markets across us and canada led external pr agency on tracking editorial coverage and analyzing trends maintained relationships with editors and stylists to enhance brand awareness and continue to keep the childrens place as a key player in the childrens fashion category managed and organize all media events to introduce new products to the press communicated with all cross functional teams sales marketing merchandising before seasonal roll outs to ensure that pr efforts are aligned with company initiatives in order to drive sales instore and online public relations assistant manager to company name public relations events career highlight responsible for development and execution of public relations campaigns and events to maximize companys branding opportunities and charitable contribution mapped out strategic project plans and goals and led crossfunctional teams in execution developed methodologies to trackanalyze initiative results and effectiveness created and executed email video intranet and other communications to direct and engage field employees around each initiative scripted ceo and senior leadership and wrote press releases responsibilities assisted svp in development and execution planning for special events related to seasonal collections celebrity events trade press and charitable causes maintained all media relationships coordinated editor appointments and responsible for all sample trafficking managed pr projects as directed by svp of pr including providing direction to vendors involved in media services special events etc education ba marketing june berkeley college marketing skills | 20 |
manager experience manager to current company name – city state manage a large global team of up to managers technical leads and software developers across a portfolio of lob applications my responsibilities include vendor management rfps vendor selection scope based contractual obligations and negotiations on fixed bid fixed scope tm sows and 3rd party software licensing lrps short and longterm strategic road maps project planning monitoring and software delivery operational excellence using application performance monitoring apm log aggregation etc solution architecture design of complex projects and enhancements to existing products all aspects of it management hiring upout developing trust based on highly advanced technical knowledge motivating actively key contributions reshaped the sdlc within the first days from an everythinggoes to an agile scrum based process substantially improving ontime and onbudget deliveries introduced jira as part of the transformation which snowballed into centralization of fractured implementations and adoption by thousands of people across the company stabilized a key vod rights and windows management application with many technical challenges including performance and data corruption improved the resiliency of the platform and reduced the technical debt enabling faster features development substantially improved mttr and rca by adopting splunk and appdynamics and by establishing proactive alerts to detect problems earlier than the users strongly influenced the uiux of a touchenabled web and ios application used by top executives established and delivered very stringent performance quality and reliability requirements established a cloudnative factor architecture of an application deployed on aws using elastic bean stalk rds sns and other related aws services nominated on nbcwide cloudfirst strategic committees key role contributions to identity management idm and rest based api reference architecturestechnologies included java net ios objectivec swift html javascript phpdrupal onprem cloudnative architectures at all levels of abstraction iaas paas factor containerized serverless senior director to company name – city state headed the solution architecture and project management office responsible for designing and delivering marquee consumer facing digital streaming on web ios android roku xbox and other platforms my responsibilities included architectural sme for presales and business development executives on key accounts such as target starz barnes noble dish network etc product strategy and roadmaps for critical components of the video streaming platform including devices catalog applegooglemicrosoft drm and digital lockers project management scope management problem resolution delivery and launch of the clientcompanys products to its customers relationship management with internal and external strategic partnerskey contributions helped win a milliondollar account with barnes noble based on establishing trust and relationship with the head of nook device development by answering and proposing solutions to tough technical problems even wrote java code for video playback of drm content such as movies tv shows on nooks highly customized android platform a unique public key infrastructure pki based sharedresponsibility security model to authenticate and authorize issuing of drm keys for video playback of encrypted content which garnered interest from charter communications recognized and promoted to senior director within months of joining the companyother past experience includes media entertainment turning around a troubled project and relationships to complete and launch disneys est video streaming platformdisney movies anywhere as a gesture of recognition i was presented with a framed plaque by disney employees regulated payment processing managing a team of business analysts architects web developers at green dot mar july2010 to build multiple consumer facing web sites including walmart moneycard company name for processing million homeloans every day for federal harp compliance requirements regulated finance lending first vice president at countrywide managing a team of onshore and offshore architects developers and qa to deliver a million lead management project with an roi of million regulated finance lending technical lead and development manager at indymac for automated underwriting and pricing systems as a member of a team built the first such web ecommerce solution in the us mortgage market proposed brought consensus by demonstrating a poc and built a c engine improving performance by detailed technical skillscloud amazon ec2 rds and other iaas elastic beanstalk paas lambdas serverless api gateway alexa fargate etc similar corresponding experience on microsofts azure heroku and cloud foundry including containers such as docker and rkt orchestration with docker swarm kubernetes envoy etc keen interest in cloud native computing foundations cncf oci standardizationsoftware engineering and delivery scrum kanban and extreme programming waterfall in a highly regulated environment devops using agile methodologies git based development workflows continuous delivery cd using jenkins artifactory nexus automated unit testing and endtoend e2e testing code quality code coverage test coverage and other metrics using sonarqube devsecops by incorporating veracode snyk etc canary releases ab testing and featureactivated coding methods operations and disaster recovery with defined rto rpotechnology platforms linux windows java net c c c nodejs javascriptes6 typescript databases such as sql server oracle mysql postgres sqlite realm swift objectivec for ios applications experience with social analytics closeknit networks decision trees and some experience on supervised learning architecture design patterns and antipatterns work history manager to current company name – city state manage a large global team of up to managers technical leads and software developers across a portfolio of lob applications my responsibilities include vendor management rfps vendor selection scope based contractual obligations and negotiations on fixed bid fixed scope tm sows and 3rd party software licensing lrps short and longterm strategic road maps project planning monitoring and software delivery operational excellence using application performance monitoring apm log aggregation etc solution architecture design of complex projects and enhancements to existing products all aspects of it management hiring upout developing trust based on highly advanced technical knowledge motivating actively key contributions reshaped the sdlc within the first days from an everythinggoes to an agile scrum based process substantially improving ontime and onbudget deliveries introduced jira as part of the transformation which snowballed into centralization of fractured implementations and adoption by thousands of people across the company stabilized a key vod rights and windows management application with many technical challenges including performance and data corruption improved the resiliency of the platform and reduced the technical debt enabling faster features development substantially improved mttr and rca by adopting splunk and appdynamics and by establishing proactive alerts to detect problems earlier than the users strongly influenced the uiux of a touchenabled web and ios application used by top executives established and delivered very stringent performance quality and reliability requirements established a cloudnative factor architecture of an application deployed on aws using elastic bean stalk rds sns and other related aws services nominated on nbcwide cloudfirst strategic committees key role contributions to identity management idm and rest based api reference architecturestechnologies included java net ios objectivec swift html javascript phpdrupal onprem cloudnative architectures at all levels of abstraction iaas paas factor containerized serverless senior director to to company name – city state headed the solution architecture and project management office responsible for designing and delivering marquee consumer facing digital streaming on web ios android roku xbox and other platforms my responsibilities included architectural sme for presales and business development executives on key accounts such as target starz barnes noble dish network etc product strategy and roadmaps for critical components of the video streaming platform including devices catalog applegooglemicrosoft drm and digital lockers project management scope management problem resolution delivery and launch of the clientcompanys products to its customers relationship management with internal and external strategic partnerskey contributions helped win a milliondollar account with barnes noble based on establishing trust and relationship with the head of nook device development by answering and proposing solutions to tough technical problems even wrote java code for video playback of drm content such as movies tv shows on nooks highly customized android platform a unique public key infrastructure pki based sharedresponsibility security model to authenticate and authorize issuing of drm keys for video playback of encrypted content which garnered interest from charter communications recognized and promoted to senior director within months of joining the companyother past experience includes media entertainment turning around a troubled project and relationships to complete and launch disneys est video streaming platformdisney movies anywhere as a gesture of recognition i was presented with a framed plaque by disney employees regulated payment processing managing a team of business analysts architects web developers at green dot mar july2010 to build multiple consumer facing web sites including walmart moneycard to company name for processing million homeloans every day for federal harp compliance requirements regulated finance lending first vice president at countrywide managing a team of onshore and offshore architects developers and qa to deliver a million lead management project with an roi of million regulated finance lending technical lead and development manager at indymac for automated underwriting and pricing systems as a member of a team built the first such web ecommerce solution in the us mortgage market proposed brought consensus by demonstrating a poc and built a c engine improving performance by detailed technical skillscloud amazon ec2 rds and other iaas elastic beanstalk paas lambdas serverless api gateway alexa fargate etc similar corresponding experience on microsofts azure heroku and cloud foundry including containers such as docker and rkt orchestration with docker swarm kubernetes envoy etc keen interest in cloud native computing foundations cncf oci standardizationsoftware engineering and delivery scrum kanban and extreme programming waterfall in a highly regulated environment devops using agile methodologies git based development workflows continuous delivery cd using jenkins artifactory nexus automated unit testing and endtoend e2e testing code quality code coverage test coverage and other metrics using sonarqube devsecops by incorporating veracode snyk etc canary releases ab testing and featureactivated coding methods operations and disaster recovery with defined rto rpotechnology platforms linux windows java net c c c nodejs javascriptes6 typescript databases such as sql server oracle mysql postgres sqlite realm swift objectivec for ios applications experience with social analytics closeknit networks decision trees and some experience on supervised learning architecture design patterns and antipatterns education massachusetts institute of technology mba ucla anderson school of management city state bachelors engineering thapar university summary yrs of experience in information technology management with a proven record as a servant leader for large distributed teams in diverse technical environments proven record of managing budgets lrps product portfolio roadmaps business cases software architecture development and operations extensive track record of nurturing deep relationships within the company vendors strategic partners and standards bodies to achieve business goalsstrengths cloud native architectures to drive reliability performance and cost optimizations iaas dbaas paas containerized saas and serverless strategic digital transformations using traditional software development best practices and bleeding edge emerging technologies in corpusintent based digital assistants bots rpas computer vision nlp deep learning and blockchain program and project management with agilescrumkanban and devopsdevsecops metrics kpis and sla driven it governance and controls including operational excellence disaster recovery continuous improvement of software development processes excellent analytical problem solving and verbal written communication skills selfmotivated fast learner adaptable and fast decision maker even in ambiguous situations management skills include hiringfiring motivating retention performance reviews smart goals conflict resolution career development executive reporting mentoring highlights net networks apm objectivec agile oracle api payment processing apple postgres budget pricing business development problem resolution c coding c programming catalog project management cd project planning content quality client qa databases relationship management delivery sales designing scrum disaster recovery sdlc drupal software developers ecommerce software engineering features sql server finance strategy gateway strategic hiring swift ux tv html underwriting php unique it management vendor management java video javascript web sites linux director managing market c office win windows mysql negotiations network strategic planning skills net apm agile api apple budget business development c c catalog cd content client databases delivery designing disaster recovery drupal ecommerce features finance gateway hiring ux html php it management java javascript linux director managing market c office win windows mysql negotiations network networks objectivec oracle payment processing postgres pricing problem resolution coding programming project management project planning quality qa relationship management sales scrum sdlc software developers software engineering sql server strategy strategic swift tv underwriting unique vendor management video web sites | 21 |
substitute teacher summary health administration hospital operations public service major an intelligent enthusiastic young professional with a progressive career in healthcare administration and looking for outstanding opportunities experience working in various industries and capable of applying distinct skills and strategies to achieve professional goals motivated and organized attention to detail administrative support understanding of healthcare policy patient scheduling and billing knowledgeable of hippa laws records keeping highlights highly proficient in all microsoft programs word excel powerpoint outlook with great attention to detail effective verbal listening and written communication skills and problem solving skills motivated passionate and organized able to manage and complete multiple tasks and duties well practiced in administrative support and experience working in customer service for over year team oriented developed by my career as an athlete and collegiate athlete experience substitute teacher to current company name － city state after moving to fort lauderdale fl i decided to continue my experience in education in broward county substitute teacher to company name － city state school district responsible for the administration of public schools in escambia county florida grades k fulltime substitute teacher for children ages to responsible for promoting an encouraging classroom environment recognized for bringing my own dedication and passion to the role which helped enhance the learning experience for the students practiced superior communication skills and received consistent positive feedback key achievements repeatedly asked to return to blue angels elementary in pensacola the principle appreciated that i was reliable dependable and trustworthy veterinary technician and receptionist to company name － city state extensive veterinary hospital with veterinarians providing treatment and care to animals within escambia santa rosa and baldwin counties gathered excellent insight into exceptional customer service practices assisted doctors with diagnosis and communicated clearly with pet owners in order to determine the best approach to the animals health care needs helped with the receptionfront desk responsibilities including scheduling appointments billing checkin and answering phone calls key achievements working under this wellstructured environment and dealing with crucial situations has helped prepare me to handle stressful and highpressure work environments with calmness and confidence better developed skills such as organization attention to detail and multitasking sales associate to company name － city state clothing retail chain store in the united states with over stores across the country managed merchandise inventory bridged the gap between the designer and the consumer with first rate knowledge of timely fashions built conscientious and successful merchandising techniques key achievements received awards for outstanding customer service and for benevolent attitude towards fellow associates lead store in sales as well as customer feedback education bachelor of applied science healthcare administration present pensacola state college － city state healthcare administration after receiving my associates of arts i wanted to pursue a career in health administration with an emphasis on operation of hospitals i have reached a pivotal point inmy education where i can now fully take all of my classes online this will allow me more time to gain professional experience in the healthcare industry a position at a healthcare facility will help me achieve my goal of being a positive influence on the healthcare community associates of arts general education gulf coast state college － city state general education personal information buddy assisting special needs kids with playing athletic sports professional references available upon request skills administrative support schedulingappointments approach arts i attention to detail billing communication skills customer service dependable diagnosis inventory listening merchandising all microsoft excel outlook powerpoint word multitasking providing treatment problem solving skills receiving reception retail sales structured teacher phone written communication skills additional information affiliations· volunteer for miracle league pensacola flbuddy assisting special needs kids with playing athletic sports professional references available upon request | 3 |
consultant executive profile accomplished highenergy executive manager with a strong background in manufacturing engineering and over years of experience with significant accomplishments in turnaround situations team building training strategic planning pl oversight and revenue enhancement results oriented consummate professional with excellent interpersonal and communicative skills outstanding problem solvingtroubleshooting abilities and a proven success record achieving operational excellence an extremely enthusiastic selfdirected real change leader possessing the unique ability to manage multiple projects make sound and timely decisions and ensure project completion to meet all critical deadlines and budget constraints hands on leadership experience interfacing and developing supplier partners sales marketing and customers skill highlights strategic planning training and development revenue enhancement infrastructure development total quality management risk and liability management project management performancemetrics management supplier management haccp and gmp certification lean manufacturing sixsigma champion manufacturing engineering quality systems design gfsi sqf practitioner business process reengineering education bachelor of science industrial technology southern illinois university city state usa associate of science fuel systems maintenance community college of the us air force city state usa skills haccp certified lean manufacturing certified six sigma certified champion better process control certified core accomplishments operations management •utilized leansigma to reduce setup and changeover times and improve production throughput by at trifecta foods •designed developed and implemented key performance indicators kpis for the entire plant reducing lotus pet foods labor cost by •constructed developed and maintained an annual operational budget to more than a savings from plan at lotus pet foods inc •improved throughput by over a year period through improved lean manufacturing spc training program plant layout and cell technology implementation inventory control systems quality systems program continuous process improvements and key capital investments with no increase in staff while at pacific fabric reels inc •acknowledged by the united states air force as a titan ii icbm propellant transfer system master team chief responsible for directing and managing the maintenance team and associated budgets and billion of usaf hardware while safely transferring over million gallons of highly toxic missile propellants supplier management •designed developed and implemented a purchasing and contracting system and procedures restoring discipline to the purchasing process and eliminating over market value contracts saving over 500k at trifecta foods llc •created product specifications for purchasing reducing errors by for in incoming ingredients and goods at lotus pet foods •fashioned a supplier partnership and score card system for all vendors increasing supplier on time shipments to at albanese confectionery group •established a supplier partnership program at pacific fabric reels including creating consignment inventory lowering costs from each supplier by an average of and created a jit inventory system with random cycle counts and increased inventory accuracy to quality enhancement •successfully led food manufacturing companies through gfsi sqf level ii certification designing and developing complete quality systems quality policies and directives food defense programs gmps and haccp programs •led the iso registration and compliance team project manager of the mrperp implementation team and installed a superior quality assurance system resulting in iso certification at carleton technologies •created implemented and maintained a complete quality system resulting in successful iso and registration while with pacific fabric reels staff development •designed and implemented a world class training programs and certified operator programs at every company for which i have served resulting in increased efficiencies reduction in process waste and lower operating costs •conceived developed and maintained standard operating procedures for all operations including quality control sanitation supply chain warehousedistribution center and productionmanufacturing for each company i have served • recognized by the united states air force as a titan ii and mx peacekeeper icbm master instructor continuous improvement management •employed engineering and process improvement skills and saved lotus pet foods over million dollars in equipment upgrades equipment installations and process improvements •performed kaizen events in separate departments which enabled on time shipments to rise to division wide and increased overall quality shipments to developed and implemented a written master training plan for all employees in the division and reduced turnover to less than by improving work place morale at multiwall packaging •utilizing lean and six sigma practices reengineered and automated all processes resulting in a gross margins of over overhead indirect spending reduction by decreased production staff by doubled production output reduced scrap ratio to less than and improved the on time delivery metric to at pacific fabric reels •engaged lean manufacturing principles and launched continuous improvement teams at sci which resulted in enhanced sales from million to over million increasing throughput by reducing inventory by million and improved gross margins by •applied leansigma and tps manufacturing techniques and hands on management approach lowered labor cost in first months from to and reduced customer quality complaints by implemented a complete iso quality system at multiwall packaging risk management •designed developed and implemented a comprehensive safety program for every company that i have served greatly mitigating and eliminating recordable industrial injuries and illnesses professional experience consultant to current company name city state perform private consulting services in operational management for food and nonfood manufacturing companies director of operationsdirector of quality assurance to company name city state directed led and managed all facets of the plant operations with pl oversight including manufacturing production scheduling mrperp sage – mas200 inventory control materials management procurementpurchasing supply chain management trafficlogistics warehouse order fulfillment human resources quality assurance shippingreceiving project management research and development plant engineering maintenance operations administration safety haccp team global food safety initiative sqf level ii and employee training plant managerdirector of quality assurance to company name city state directed led and managed all facets of the plant operations with pl oversight including manufacturing production scheduling mrperp sage and warehouse management system wms implementation inventory control materials management procurement trafficlogistics warehouse order fulfillment quality assurance shippingreceiving project management research and development engineering maintenance operations administration safety haccp team global food safety initiative and employee training director of operations to company name city state directed led and managed all facets of the operations team with pl oversight including production scheduling mrperp mas and warehouse management system wms implementation inventory control materials management procurement trafficlogistics warehouse order fulfillment quality assurance shippingreceiving project management research and development engineering operations administration safety haccp team global food safety initiative and employee training consultant to company name city state hired as a consultant to install a new high speed packaging machine line and robotic packing system and perform an assessment of the company and prepare a report to assist with future growth vice president and general managerdirector of quality assurance to company name city state directed managed and led all functions and departments of the business with complete pl ownership responsible for manufacturing quality assurance sales and marketing activities project management research and development engineering strategic planning policy and procedure establishment mergers and acquisitions forecasting new product introduction npi new product development npd and strategic planning executive director of operations to company name city state directed led managed all facets of manufacturing operations with pl oversight including production control materials management procurement trafficlogistics quality assurance shippingreceiving it project management human resources engineering administration and training operations manager to company name city state managed led and directed all facets of production materials administration maintenance training quality assurance iso project management shippingreceiving sales customer service marketing and third party dot representative inspection director of manufacturingplant managermanufacturing engineer to company name city state directed managed and led all manufacturing operations including production warehousedistribution receiving purchasing training maintenance machinists project management manufacturing engineering research and development planningscheduling and production control plant managermanufacturing engineerquality manager to company name city state directed managed and led all manufacturing operations with pl responsibility including production engineering hr rd maintenance sales customer service project management purchasing marketing logistics and quality assurance aircraft mechanictechnician to company name city state performed commercial aircraft md md jet engine installations testing and inspection technical sergeant e6 to company name city state performed specialized technical maintenance for the titan ii and the peacekeeper mx missile systems top secret clearanceinactive | 11 |
senior compliance officer summary banking professional with more than years experience in banking with thestrong knowledge of banking products services and proceduresespecially in kycamlcftofacglobal sanctionsfatca compliance sphere who canhelp your company to achieve any goals while mitigating the risks skill highlights excellent verbal and written communication skills with strong interpersonal skills strong analytical and research skills excellent team player strong leadership abilities and team building skills dynamic and selfmotivated creative and resultoriented excellent organizational project management and planning skills ability to work well under pressure adherence to deadlines detailoriented multitask reliable responsible conscientious easygoing demonstrated initiative and creativity in problem solving fast learner eager for selfimprovement computer skills proficiency with personal computers and pertinent mainframe systems and software packages including ms office suite amlofac monitoring software languages english fluent russian native belarusian native french intermediate level delf b1 german basic knowledge professional experience company name march to september senior compliance officer amlcft international sanctions compliance mainly ofac fincen european union her majestys treasury hm treasury united nations others sanctions lists management downloading andinstalling the bank secrecy act the usa patriot act ustreasury aml guidelines ofac requirements and suspicious activity reportingrequirements knowledge kyceddpeps procedures using in work accuity lexisnexisworldcompliance worldcheck dowjones amlcftkycsanctions compliancesolutions aml risk assessment revising of workwithclientsrisk processinganalyticsinvestigations of amlcftkycsanctionsscreening alerts on both the customer and transaction level suspicious money laundering operations detectionmonitoring and analysis by reviewing alerts generated by the automated monitoring system other sources surveillance account monitoring and investigating highrisk accounts andtheir transactions effectively communicating with and obtaining information from account officers in order to support conclusions of customer activity reviews preparing narrative comments that summarize results of reviews and that support decisions regarding activity analyzed where appropriate referring unusual or suspicious activity requiring further action to a supervisor suspiciousactivity reports sars writing ofac reporting analysis and development of automation of amlcftkycsanctionscompliance screening processesbusiness processes contacting with foreign financial institutionsbusiness correspondence inquiriesinvestigationsprocessing english russian amlcftkycsanctions training coursespresentationsconsultingsto the bank staff otherduties and special projects as assigned company name july to november senior specialist at international payments department working in swift system processing and authorizing the customers payment orders through swift system payment investigations surveillance account monitoring and investigating highrisk accounts and their transactions relationship management authorization rma processing with foreign financial institutions processing and authorizing the customers payment orders through biss belarusian interbank settlement system analogue of us automated clearing house ach payment investigations familiarity with federal reserve bank settlements fedwire clearing house interbank payment systems chips processing and authorizing treasury deals letters of credit lc tradefinancial operations foreign exchange transactions interbank deals others controlling of banks correspondent account balances working with obscure sums financial monitoring of the customers incoming and outgoing payments working with claims complaints reporting to the department head contacting with foreign financial institutions business correspondence inquiriesinvestigations processing english russian other duties as assigned company name june to june loan specialist at retail banking and loan department consulting customers on the banking products loans customers attracting detection of client needs carrying on negotiations with customers promotion of bank services selling of additional services and products undertaking due diligence in relation to clients analysis and assessment of the customers creditworthiness preparation of documents for examination to the credit committee of the bank from initiation process to final approval control of the correctness and completeness of the customers credit files formation working with credit delays preparation of reports working with customers inquiries claims complaints company name september to june personal bankerteller at retail banking department internship and externship consulting customers on the banking products customers attracting carrying on negotiations with customers promotionof bank services selling of additional services and products processing shortterm and longterm deposits cashier transactions services withdrawals recording of money movements in the bank database preparation of reports insurance services western union transfers currency exchange collection working withcustomers inquiries claims complaints education international university mitso bachelors degree international economic relations and management city belarus minsk state college of services industry college degree banking and finance city belarus | 21 |
assistant secretaryparks rec director summary flexible accounting professional who adapts seamlessly to constantly evolving accounting processes and technologies highlights public and private accounting analytical reasoning account reconciliations strong communication skills quickbooks expert budgeting payroll highly dependable selfmotivated fast learner accomplishments initiated the use of a computerized accounting system increased office organization by developing a more efficient filing system updated excel charts and worksheets to be more efficient experience assistant secretaryparks rec director september to current company name － city state assist the secretary with daily accounting duties prepare deposits answer phones and process mail interact with the public and township employees posting of supervisor meeting minutes updating of ordinances and resolutions create a master plan for the parks rec department monitor the parks for maintenance issues maintain the townships social media accounts various other duties and special projects as assigned administrative assistant july to september company name － city state assist the treasurer with daily accounting duties prepare process payroll for employees entering of cash receipts prepare deposits answer phones and process mail responsible for the rental property registration and enforcement process assist code enforcement officer with scheduling and issuing of permits interact with the public and borough employees posting of council minutes updating of ordinances and resolutions various other duties and special projects as assigned bookkeeper june to april company name － city state responsible for ar ap payroll and bank reconciliations prepare deposits summarize daily sales responsible for collection of accounts receivable prepare customer invoices prepare weekly cash flow report prepare monthly comparative financial statements answer phones various other duties and special projects as assigned bookkeeper december to june company name － city state responsible for ar ap payroll and bank reconciliations prepare daily deposits summarize daily sales prepare and calculate weekly payroll reconciliation of intercompany accounts responsible for collection of accounts receivable prepare customer invoices prepare monthly comparative financial statements various other duties and special projects as assigned team memberteam leader february to december company name － city state supervise train and coach sales floor team members prepare team member evaluations ensure ads and sales planners are set on time verify that push pulls backstocking and zoning are completed timely lead sales floor through weekly routine completes weekly brand walk to identify sales floor opportunities various other duties and special projects as assigned bookkeeper january to october company name － city state assist in the preparation of quarterly payroll tax returns assist in the preparation of individual and business tax returns record the business activity for certain companies using quickbooks various other duties and special projects as assigned remarketing specialist i ii june to january company name － city state assist in the training of new remarketing specialists review condition reports to determine units for the retail program request and review estimates from auctions for repairs needed to units approve or decline repairs for retail units responsible for reconciliation of auction and system inventories responsible for remarketing of repossessed autos at the auctions schedule units for sale at the auctions including setting the sale price authorize repairs up to on units located at the auctions input invoices from the auctions transmit sale blocks to the auctions reconcile auction blocks with wells fargo blocks communicate with outside reps auctions branches and the transportation department on a daily basis various other duties and special projects as assigned accounting specialist may to june company name － city state responsible for reconciliation of general ledger accounts related to specific branches responsible for reconciliation of preauthorized gl for all branches responsible for specific receivable reconciliations responsible for the preparation of the contractual delinquency report assist with the calculation of taxes for auto leases various other duties and special projects as assigned payroll administrator august to may company name － city state responsible for weekly payroll calculating and printing of checks for about employees processing of car sales invoices including the calculation of salesmen commissions posting of cash receipts and the collection of past due accounts balancing of cash daily various other duties as assigned accounting specialist january to july company name － city state perform accounting administrative and miscellaneous duties as assigned by the assistant controller prepare and monitor telephone logs and bills prepare a d billing for cornerstone this includes insurance billings on prescribed forms medicaid billing and self pay billing prepare client federal income tax returns reconcile all checking and savings accounts of mrsi edit and monitor genesis time system on a daily basis maintain employee time card files update depreciation schedule on a quarterly basis assist in the preparation of monthly waiver billing including reviewing billing logs and calculating billable hours accounting clerkteller august to december company name － city state prepare fed letter for return checks reconcile customer bank statements chargeback overdraft checks to proper department prepare collection items for customers prepare letters for overdraft customers close accounts on overdraft and regular customers communicate with customers by phone and in person bookkeeper march to june company name － city state prepare daily deposits summarize daily sales reconcile cash drawer daily produce productivity reports prepare invoices for payment by corporate headquarters prepare calculate biweekly payroll prepare for and complete month end paperwork print bimonthly customer statements responsible for collection of accounts receivable responsible for processing finance applications and payments bookkeeper june to march company name － city state analyze budget and project expenses provide cost analysis on the purchase of book order supplies maintain general ledger and subsidiary books produce fiscal major publisher reports from gl reconcile general ledger with accounting histories record all monetary transactions produce weekly monthly and yearly financial reports prepare invoices for payment by university accounting enter data and produce invoices for photocopy and fax charges prepare student time cards and calculate monthly payroll maintain student payroll records maintain an inventory system for office supplies controlleroffice manager june to april company name － city state calculate and prepare payroll for employees installed and responsible for ar ap gl on computer filing of quarterly tax reports produce weekly monthly and yearly financial reports coordinate year end audit monthly budget reports responsible for employee reviews education bachelor of science accounting susquehanna university － city state accounting affiliations pa notary pa state association of township supervisors psats taking courses for a graduate certification in the psats municipal government academy skills proficient in quickbooks budgeting ar ap gl bank reconciliations payroll processing including the associated taxes fast learner highly dependable excellent analytical and organizational abilities selfmotivated | 16 |
public relations manager summary prmedia relations professional skilled at delivering sharply focused highimpact for corporate government and notforprofit organizations that generate measurable results strategic thinker who understands bigpicture business goals develops program strategiestactics and exceeds expectations highlights brand positioning messaging strategy writing editing media outreach project management crisis management executive coaching event planningexecution new product launches experience to public relations manager company name － city state createimplement plans to promote irem and its credentials productservice offerings thought leadership initiatives and events via ongoing publicity news flow and media relations outreach secure promote speaking engagements for irem leaders at highprofile industry events develop publicitypublic relations tools and resources for chapter regional and national leaders provide training on use coordinate annual leadership communications training focused on formal and informal interaction with media and other target audiences support leadership outreach program to those positioned to purchase or influence purchase of irem products services contribute to branding strategy as a resource to the marketing department provide timely engaging newsworthy content for irem social media platforms developadminister budgets for pr and related programs with focus on cost control some key achievements cultivated longterm relationships with localregionalnational press contacts by proactively stimulating and responding to requests for editorial input received many unsolicited compliments from media about quality and speed of service achieved doubledigit yearoveryear increases in media coverage as measured by audience reach volume of placements and number of media outlets developed implemented program to identify and train irem spokesperson experts to respond to media and other inquiries orchestrated participated in annual leadership media tours to new york for organizations top executives with oneonone meetings arranged with prominent media outlets including the wall street journal prepared background information talking points story ideas and other materials to help ensure positive meeting outcomes prepared compelling submissions positioning irem leaders to win leading industry awards led committee of industry leaders and senior staff that developed and launched a major program to grow more enrollments in irem education programs more practitioners pursing obtaining irem certification and membership and more collegeuniversity students interested irem and a real estate management career now institutionalized across us and international irem chapters the program has generated and continues to yield excellent results successfully managed crisis communications for incidents including dismissal of a highlevel staff member and murder of an association member sharon v peters page two some key achievements contd managed multiple concurrent projects on a daily basis completing them on time and on budget worked across departments and member groups in ways that promoted collaboration mentored lessexperienced employees on issues related to pr and media relations to senior vice president company name － city state a plusyearold international public relations firm following successive promotions from account executive some key responsibilities serve on leadership team responsible for office growth strategy employee policies etc help to sell new business including proposal development and formal presentations manage all aspects of accounts assigned to lead interfacing with executive leaders and pr staff to develop program goals strategies tactics budgets timelines and measurement parameters help manage and mentor junior staff some key achievements built strong relationships with diverse client base that included corporations government bodies and associationnotforprofit organizations eg whirlpool cocacola coopers lybrand now pwc jamaica tourist board comcast madison gas and electric company national roofing contractors association key clients had longevity of between eight and years eg whirlpool defense research institute defense trial lawyers madison gas and electric and jamaica tourist board orchestrated highimpact media relations results for all client programs in which media outreach was a component conceived and directed numerous major successful events to promote various client programs including many held at highprofile venues in new york and chicago education ba syracuse university － city state gpa with honors with honors interests recognized for excellence in corporate communications byfinancial world magazinenational association of investment clubsinternational association of business communicators affiliations national association of real estate editors associate member formally recognized for meeting contributionsassociation forumof chicagolandcommunity service animal welfare member of the development board pets are worth saving paws present additional information awards recognized for excellence in corporate communications by financial world magazine national association of investment clubs international association of business communicators skills branding budgets budget content cost control crisis communications crisis management client clients editorial editing event planning executive coaching focus government leadership marketing materials media relations meetings mentor messaging excel ms office office outlook powerpoint win word policies positioning presentations press pr profit project management proposal development public relations speaking publicity quality real estate research roofing social media platforms strategy strategic | 20 |
administrative assistant summary to acquire a challenging position with a reputable agency that will allow me the opportunity to showcase and further develop my skills and gain experience highlights bilingual fluent in both english and spanish active us security clearance granted on march jpas access experience living abroad in quito ecuador ability to plan organize coordinate and direct technical proficiency macintosh windows software microsoft office word powerpoint excel outlook adobe creative suite indesign and photoshop sharepoint social media experience company name city state administrative assistant to current i directly support the hospitality sector and attend weekly conference calls in which i record and draft the meeting minutes for later distribution amongst the team i create and edit monthly reports for current hospitality projects on indesign and review for proper accuracy i receive invoices from multiple projects and i am responsible for compiling the information and forwarding to the project manager for their approval before distributing the invoice packages i schedule and coordinate appointments and sector meetings as needed i assist the office by setting up conference calls and transferring calls to the appropriate person i have developed various correspondences spreadsheets and have drafted rfps rfis and project contracts i have successfully managed to coordinate and direct group conferences i send out courier fedexmail as needed for project managers and update the internal vendor contact list company name consular visa clerk to bureau of international narcotics and law enforcement affairs section previously known as nas i assisted the inl officer by coordinating and managing their meetings and travel arrangements i provided travel support to several agencies by assisting them with inquiries regarding lodging and meals per diem rates i processed and submitted temporary duty assignment tdy authorizations and reimbursement vouchers for government groups and was responsible for making sure that all participants traveling had the proper legal documentations to travel i directly conducted personnel inquiries to obtain information from a number of different offices internally and externally i successfully arranged for foreign travel reservations and prepared official documentation pertaining to governmental training i assisted in compiling personal information in order to prepare vetting requests forms i supervised and escorted noncleared general services office maintenance and warehouse personnel into all security controlled access areas and other locations within mission facilities and grounds i was responsible for preparing and ensuring all materials entering the caa secured areas had been inspected by the designated officer i assisted the diplomatic security office by keeping a detailed record of all the noncleared personnel that worked at our facilities i was responsible for drafting editing and publishing the us embassys weekly newsletter i was able to utilize my knowledge in graphics and design layout to update the newsletter i assisted the clo by maintaining and updating printed materials for the office and clo website i attended communitywide events to take photographs and promote events for the embassy community and network with local vendors for future partnership i successfully coordinated and promoted group excursions to destinations in various cities in ecuador i reviewed nonimmigrant visa applications to ensure proper completion and accuracy i was responsible for overseeing and verifying all applicants data and i managed visa printing through the consular consolidated database i assisted in the american citizens service section with dataentry based on the documentation provided by travelers company name city state catering sales intern to i was involved in the marketing analysis for event planning and catered events i assisted the catering sales manager with client site visits and the distribution of promotional material i contributed in the design layout of venues for catered events weddings and corporate events often working on weekends i was able to interact with potential clients and staff by doing direct calls to local vendors in order to advertise our venue and promote events education bachelors of arts advertising public relations university of tampa university of tampa bachelors of arts in advertising public relations high school diploma knowledge antilles high school antilles high school high school diploma knowledge experience skills competent oral written and interpersonal communication skills ability to work independently or in a team capable of handling multiple tasks simultaneously certifications caa languages bilingual fluent in both english and spanish presentations successfully managed to coordinate and direct group conferences skills advertising public relations excellent multitasker simultaneously administrative assistant contracts fedex indesign invoice invoices project manager cyber security excel microsoft office microsoft project microsoft sharepoint ms office outlook photoshop powerpoint sharepoint word documentation access maintenance security clo drafting liaison publishing clients event planning marketing marketing analysis promotional sales weddings arrangements nas network attached storage training travel arrangements vouchers clerk database dataentry printing | 22 |
victim advocate professional summary social worker with more that five years of experience as multicultural victim advocate and exceptional people skills versed in advocacy and case management desires a challenging role as hr generalist strategic planning and client relationship management expert experience in counseling individuals of variousethnic and socioeconomic backgrounds including latinos and immigrants from various countries core qualifications case management interpersonal skill crisis intervention client relations databases decision making adaptable self motivated creative problem solving bilingual translation and interpretation spanish and english legal navigation public speaking team player computer proficient filerecords maintenance organizational skills experience february to march company name city state victim advocate april to march company name city state multicultural advocate conducted a support group for victims of domestic violence trained other professionals in multiculturalism immigration and how to better served the latino community connected clients with community service and resource agencies provided comprehensive case management services including creating personalized safety plans assistance with court filings crisis intervention education on victims rights victims compensation navigation of the justice system accompaniment to court and connecting victims families with appropriate resources in thecommunity interpretation and translation in court june to february company name city state intern entered numerical data into databases in a timely and accurate manner developed a community group targeting immigrant youth empowerment cultural diversity and healthy behavior assisted clients with legal interpretation provided referral and advocacy services august to may company name city state interpretertranslator displayed sensitivity to the cultural and linguistic needs of the clients and families served performed a variety of modes of interpreting such as simultaneousconsecutivewhispered convert concepts in the source language to equivalent concepts in the target language render spoken messages accurately quickly and clearly education pellissippi state community college city state professional studies international organizational leadership bs professional studies international organizational leadership middle tennesse state university city state ccaht human trafficking training ccaht human trafficking summit by community coalition against human trafficking criminal injuries compensation training publications immigrant victims of intimate partners violence deferred action for childhood arrivals daca renewal certification process for uvisathe abcs of advocacycoordinated community response trainingknoxville fjc second floor auditoriumtuesday march wednesday march 00am 00pm victims compensationknoxville fjc march 2pmproceedings involving victims of battering criminal injuries compensation workshop certifications understanding the role of experts in immigration proceedings involving victims of battering nationalclearinghouse for the defense of battered women knoxvilletn uvisa departmentof homeland security knoxvilletn trauma informed advocacy familyjustice center knoxville tn bridges out of poverty knoxvillehomeless coalition knoxvilletn emotional safety plan thehotline webinar services knoxvilletn community schools knoxcounty knoxvilletn cpr ywca knoxvilletn daca nationalimmigration law center knoxvilletn immigrant victims of intimate partnerviolence jewishwoman international knoxvilletn trauma informed advocacyknoxville family justice center knoxvilletn expert advice for judges niwap knoxvilletn international conference on sexual assault domestic violence and campus responses neworleans la criminal injuries compensation tennesseedepartment of treasury knoxville tn uvisa and vawa catholiccharities knoxville tn ccrsafety audit training familyjustice center knoxvilletn human trafficking summit humantrafficking summitcommunitycoalition against human trafficking knoxville tn the abcs of advocacy tncoalition knoxville tn criminal injuries compensation tennesseedepartment of treasury knoxvilletn drug and alcohol workshop harassmentawareness cityof knoxville knoxvilletn languages bilingual spanishenglish skills trained in indicators of child abuse domestic crisis and human trafficking intervention techniques violence and human trafficking strong client relations bilingual in spanish and english culturally sensitive public speaking ability case management proficiency excellent interpersonal skills independent judgment and decision making knowledge of civil court system | 4 |
technical educations languages summary qaqc lead in subsea epc contractor working for major clients such as total technip exxon admaopco abu dhabi national oil company group supplier quality control lead in various automotive industries valeo leoni continental working for major clients such as renault peugeot bmw etc very good experience in project management over all phases design procurement onshore offshore from the startup through completion of the work very good experience with qc activities on procurement stage of various vendors buoyancy foam connectors clamps structures valves flanges pipelines etc project manager qaqc lead years relevant experience in oil gas automotive industries with quality management background highlights windows 9xntxp ms office ms outlook ms project pascal catia v5 experience technical educations languages supplier quality manager liaison engineer continental automobile to pdca amdec 8d analysis six sigma method kanban supplier quality management quality auditing 5s iso9001 asme api astm from mar till now bureau veritas abu dhabi uae project manager of umm lulu project admaopco project manager of zakum electrification project admaopco managing several oil gas projects for admaopco abu dhabi national oil company group installation of wellhead towers infield pipelines super complex in charge of the duties of organizing planning work assignment cost control and scheduling the startup through completion of all activities structural decks rigidflexible pipelines jacket installations risers etc key responsibilities are preparation of technical offer method of statement contract organization structure etc preparation of commercial offer price structure cost time resources profit estimation price conditions technical and contractual qualifications etc preparation contract execution plan and coordination procedures as per client specification development customization of necessary contract management tools identify all resources and support human physical financial required to achieve the project objective responsible of selection recruitment process select cv perform interview propose offer package for candidates suitable for working on the project expediting of contract tasks including mobilization of personnel and subcontracting communication with the client and other parties brings to the contract the required resources as well as the tools necessary to follow the contract schedule cost profit as well as quality on the contracts way to a successful completion coordinating the activities of all engineerssurveyors welding civil structural piping rotating equipment painting coating electrical instrumentation etc assigned at site full management of onshore offshore assigned on the project more than engineers full knowledge of the projects technical issues and its status directs and controls the work at site by contractors working directly for bv monitoring evaluation of site inspectors and provide necessary plans for improvements provide monthly reports to clients for tpi involvement concerns recommendations follow up monitoring of project schedule and cost contract invoicing from sept till mar subsea7 france sa project lead qaqc engineer for erha north project exxon project qaqc engineer for clov project total project qaqc engineer for block project exxon management of qc activities for packages buoyancy foam connectors including forged pieces clamps pup pieces structures in sub vendors subsea valves and forged flanges flexible pipeline installation anodes rigid items wellhead tower jackets subsea guiding frame etc key responsibilities are participate in the critically assessment rating at the request of the project quality manager conduct the preproduction meetings ppm and to facilitate the start of production review approve the suppliers itps control procedures defined in the sdr nominate manage qualified inspectors for the implementation of the surveillance onsite supervise by performing qc visits during manufacturing process if needed review approve the inspection reports identify any problems and keep the project and departmental staff informed of progress work with the project quality manager and the hseq department on the appointment and coordination of project qc inspectors ensure our inspectors adhere to all subsea safety on site process ncrs raised during inspections and keep the project and departmental staff informed of progress verify all technical queries and ncrs are closed prior to organising the release participate in performance evaluation of suppliers yards as requested review and approve final documentation mrb compilation ensure lessons learned and improvements are identified and reported during project execution coordinates all related communication with local departments participation in component reviews technical data maintenance on numerical platform liaison person rights preparation of the local sourcing committee in agreement with commodity management maintain communication between locations in charge to validate electronic components supplier quality control engineer to company name management of suppliers panel taking part in suppliers selection phase writing of validation plan listing leoni requirements technical and industrial validation of the bought components monitoring of the homologation of specific components from conception to realization of initial samples taking part in qualification audits of specific components at leoni suppliers quality validation of the productiveness solutions identified by leoni family purchasers feb to dec supplier quality management engineer continental automobile ensuring and monitoring of pcbs quality on continentals supplier in china monitoring of notifications incidents and quality alert on continental production site management of defective parts using 8d method to resolve failures implement containment actions on production site according defects found regular visits on continentals supplier in china to check follow corrective action implemented take part on validation modification of processparts proposed by suppliers oct to jan purchasing engineer valeo engine cooling buyer of machine producing automotive radiators order all parts needed to assembly the machine management of orders based on delivery time of parts and assembly machine priority implement effective organization for incoming inspection of parts change defective parts detected and negotiate the shortest delivery time with suppliers march to sep supplier quality control trainee valeo connective systems management of suppliers panel responsible of homologation of components creation of organizational tools to ensure an efficient homologation step for components bought creation of a new procedure able to identify the defects and transmit useful information about quality components received in valeo plant taking part in qualification audits of specific components at valeo suppliers jan to jul validation engineer visteon interiors systems taking part in products validation phase of panels for psa customer contribution at the followingup activity scheduling and management of testing requirements improvement of interface tools customer project manufactory laboratory logistics parts traceabilitycompilation results analysis customer reporting basketball former junior player in the international tunisian team football music sirot olivier cusersboulkhleddocumentscvyhamminov2015withlogosdoc page of consulting engineer to company name education ecole nationale arts métiers» paris france material science engineer diploma école polytechnique de lille france material science general university diploma scientific high school masters degree diploma paris xi university france certifications cswip visual welding inspector level rotherham uk irca certificate for quality management auditor paris france languages french fluent english fluent arabic fluent personal information date of birth august years oldnationality frenchadress beach tower reem island abu dhabi additional information date of birth august years oldnationality frenchadress beach tower reem island abu dhabi skills api arabic arts auditing automotive c catia v contract management contracts cost control client clients dec delivery documentation engineer fluent english financial frame french inspection inspector invoicing iso9001 logistics logos managing manufacturing process material science meetings ms office ms outlook ms project windows nt oct oil organizing organizational page painting pascal personnel producing profit progress project lead purchasing quality quality management qa quality control recruitment reporting safety scheduling six sigma specification suppliers selection systemsmanagement validation veritas welding | 13 |
d r daiana rocha summary public relations specialist knowledgeable on planning creating and implementing campaign strategies and media relations placement forwardthinking professional offering a solid history of success in branding and social media management across corporate and public industries talented leader with excellent judgment intuition and decisionmaking abilities recognized as a focused hardworking and successful professional with a demonstrated history in campaign development and execution senior communications expert with emphasis in audiovisual content creation ample experience developing special events and creating strategies to propel brand image organized in coordinating events by contacting media representatives preparing written materials scheduling photographers booking locations and videographic design of collateral and materials proficient in business writing speech writing and marketing messaging excellent interpersonal relations and public speaker skills emmyaward winning journalist years of experience in communications savvy social media manager audio visual content creatorproducer strong research writing and editing skills public spokesperson event coordinator marketing strategists for audience growth and retention tech savvy in cuttingedge videoediting equipment and software incl dslar cameras adobe premier adobe photoshop and after effects work experience public relations specialist company name city state delivered information from the citys government office to the members of the public by preparing and presenting press releases video stories public service announcements media campaigns and social media content served as liaison between elected officials city employees and residents to address future citys business goals and strategies attend to commission meetings and keep a close record of new and proposed government policies assisted elected officials with the preparation of messages briefs and create opportunities to address their constituents monitored and tracked data of campaigns brand image and social medias preferences to adjust strategies and maximize results established and maintained cooperative relationships with community business leaders consumers and public interest groups to synchronize strategic business plans to address all of the stakeholders needs managed editorial content design and distribution of internal employee newsletter coached less experienced public relations staff members on public communications practices served as city spokesperson as needed news anchor interim executive producer company name city state presented local news for univisions affiliate kuth for the pm and pm newscast served as interim news executive producer supervising and working closely with writers directors managers and technical crews throughout production process developed news story ideas and assigned topics to teams of reporters producers and editors devised and implemented strategies to create new revenue streams and cut operational costs worked with stations gm to define and communicate organizations strategies to meet stakeholders expectations set and managed production schedules according to strict deadlines hired and oversaw remote interstate news bureaus and production crews evaluated reporter stories shaped content and helped improve overall work quality through careful review detailed editing and constructive feedback television hostnews reporter company name city state news anchor reporter for pm and pm wjan newscasts responsible to produce daily assigned stories sports segments and collaborate in the production and writing of the newscasts as needed maintained uptotheminute knowledge of breaking news stories and responded to emergencies at any hour presented produced and edited daily news or sports segments shaped narrative on key issues through effective storytelling and knowledge of public opinion worked closely with team members to deliver project requirements develop solutions and meet deadlines collaborated with media executives to create interesting story lines developed a indepth understanding of south florida community affairs and issues seek constant story leads and interview opportunities with political and social personalities television producer reporter company name city state writer for national network newscasts noticiero univision primer impacto and despierta america segment producer for univision sports responsible for researching writing and producing both assigned stories and original concept stories responsible for producing promotional and spots translation of written news from english to spanish reporters script proofreading supervise editors selection of soundbites and editing concept of assigned stories education and training jd juris doctorate nova southeastern university city state bachelor of arts political science florida international university city state minor in criminal justice awards and certifications emmy award for the original production of embracing autism a coral gables story media relations and law enforcement training by fraternal order of police florida state lodge telly award best documentary telly award social responsibility | 20 |
emergency department physician professional summary i intend to practice general endocrinology however i am pursuing additional training in the area of obesity medicine and hope to bring this expertise to the practice i join my background in nutrition science and exercise as well as my clinical experience in weight management and bariatric clinics and research endeavors in clinical weight loss trials will enable me to develop the skills i need to supervise and direct patients in their weight loss efforts i am open to working in both the inpatient and outpatient setting as my fellowship training has equipped me to manage inpatient diabetes and endocrine consults education and training endocrinology clinical and research fellowship duke university medical center － city state us endocrinology clinical and research fellowship at duke university medical center anticipated completion june master of science clinical research duke university － city state us anticipated graduation may internal medicine residency virginia commonwealth university － city state us medical doctorate medical college of georgia － city state us bachelor of science biology university of georgia － city state us magna cum laude with high honors bachelor of science family and consumer sciences nutrition science university of georgia － city state us magna cum laude with high honors professional experience emergency department physician jan to current company name － city state employer contact william knaack md fitness instructor jan to dec company name － city state medical clinic assistant jan to dec company name － city state employer contact richard field md and naveeda t ahmed md research lab assistant sep to may company name － city state licenses abim board certified in internal medicine north carolina state medical license active july to present pending endocrinology board certification exam november and ecnu certification honors and awards endocrine society early career travel award alpha epsilon delta premedical honor society uga presidents or deans lists each semester phi beta kappa honor society georgia governors scholarship affiliations american medical association american college of physicians american thyroid association endocrine society obesity society research experience and publications clinical obesity research with dr william yancy at the durham veterans affairs medical center ongoing supported by the nih t32 fellowship training grant health services research with dr matthew crowley ongoing supported by the nih t32 fellowship training grant quality improvement diabetes research with dr susan spratt ongoing supported by the nih t32 fellowship training grant barton ab yancy w determining the culprit stress fat or carbohydrates biological psychiatry dec epub ahead of print pmid mabrey m barton ab corsino l freeman s davis e bell e setji t managing hyperglycemia and diabetes in patients receiving enteral feedings a health system approach hosp pract early online – barton ab evans kj lien lf inpatient insulin management for complex enteral feedings diabetes case studies real problems practical solutions editors draznin b rubin d low wang c anticipated publication release date june ad hoc reviewer journal of diabetes science and technology annals of internal medicine jama student research assistant nutrition science animal and dairy science university of georgia principle investigator clifton a baile phd student research assistant department of endocrinology and nutrition medical college of georgia principal investigator carlos m isales md educational and leadership activities endocrine surgery masters course duke university supervisor of residents and medical students in clinic and inpatient consultations coordination of endocrinology grand rounds endocrine society national meeting san diego endocrinology fellows lecture series presentation duke internal medicine morning report subspecialty guest speaker endocrinology case conference presentations weekly hourlong patient case discussion presented to endocrine division fellows and faculty social chair internal medicine residency vicepresident medical college of georgia triathlon club abstracts and presentations oral presentations barton a caire m fulco f visceral varicella in a patient with cll american college of physicians virginia associates meeting norfolk va january posters barton ab hyland k green j subclinical acromegaly endocrine society international meeting san diego ca march kelly c barton a setji t brown a abdelmalek m liver cirrhosis secondary to nonalcoholic fatty liver disease in a patient with hypopituitarism after craniopharyngioma resection endocrine society international meeting chicago il june barton a normocalcemic primary hyperparathyroidism the challenges of establishing a correct diagnosis vcu resident research day richmond va may community service insulin infusion protocol for diabetic ketoacidosis in kenya ongoing project with dr peter kussin at duke university medical center medical mission trip honduras june medical mission trip cambodia february medical mission trip bulgaria mayjune medical mission trip mexico june sophomore advisor for freshman medical students mission trip jamaica may | 7 |
senior supply sergeant objective to obtain a position in the logistics arena as an inventory management specialist logistics management specialist supply management specialist or senior logistics analyst within any organization in which my experience knowledge and skills will be used accordingly professional experience company name city state senior supply sergeant to current knowledgeable of army supply regulations processes principles procedures and concepts of logistics management responsible for processing analyzing and reviewing equipment fielding documents managed equipment readiness retrograde and redistribution maintained records for lost destroyed and stolen propertycoordinated the execution of more than million in government contracts from initial request to contract awardreviewed and corrected budget estimates and proposals for completeness accuracy and compliance with established regulations policies and procedures trained senior leaders and subordinates on logistics and supply operations and the property book enhanced system pbuse company name city state senior logistics noncommissioned officer to supervised and managed all logistical operations and expertise in the areas of logistic supply management property book management movement control planning coordinating monitoring and executing logistics preparation sustainment and battle tracking within the brigade monitored and ensured that unit followed command and supply discipline program within the guidelines of the department of the army regulationsconducted required inspections with subordinate units in accordance with procedures to ensure proper standards identified strengths and weaknesses and provided alternative courses of action for the unit to improve performance measures validated monthly unit status readiness and recorded results provided services to subordinate unitscustomers ensuring that required needs were met maintained detailed equipment analysis reports for the brigade company name city state senior supply sergeant to supervised army force generation arforgen reset operations on two occasions which were conducted each time the brigade returned from theater provided material supply maintenance support to ensure that authorized assets were on hand or on valid requisition in accordance with army maintenance management ensured proper disposal procedures were implemented while disposing of excess property presented technical guidance in supply chain management to superiors and subordinates managed and coordinated the movement of department of the army stock and loaned equipment company name city state property book noncommissioned officer to served as the brigade property book supervisor processed and resolved unit level property accounting issues daily ensuring property listings are accurate and commanders hand receipts are updated monthly coordinated logistical support for both annual and inactive duty training conducted analysis and briefs on current and future equipment authorizations managed the excess program by directing crossleveling and provided disposition of equipment to achieve maximum equipment readinessprepared and provided professional guidance on property accountability directed and handled the administration of property book records other employment information job availability date august citizenship united states citizen security clearance secret active skills logistics forecastingplanning project manager supply chain management inventory management logistics management purchasingprocurement qaqc record organizationmaintenance strategic planning multisite operations multiunit operations supply policies supply process and procedures budgeting customer supportservices data entry process documentation and record keepingproofreadingediting file system development written and oral communication ms word excel powerpoint property book unit supply enhanced pbuse property managementprograms wbflis logdat logistics information warehouse liw ssnlin automated management integrating system slamis fedlog faast exchange pricing fmsweb general fund enterprise business system gfeb wright express wexplanning future operations and managing current operations of a battalion and brigade level command post familiar with staff operations brigade combat teams and unit readiness ability to type wpm education technical certificate gfeb defense acquisition university city state us technical certificate planning program bugdeting executive budget analyst military training city state us technical certificate pbuse property book unit supply enhanced city state us | 23 |
senior associate business development professional summary background includes military service in the united states marine corp and the united states army a strong formidable leader that is able to manage individuals as well as large groups keys skills include developing strong public relationships and helping others develop winning attitudes on personal levels strong problem solving skills and able to adapt to rapidly changing situations under stressful situations displays strong work ethics and morals creating a great winwin situation with the client and investor or funding source following up with clients to ensure satisfaction and answer any questions they may have prospecting through referrals and other creative approaches setting and achieving targeted contract goals as needed have superior knowledge in negotiations to effectively help clients and investors make sound decisions contact high profile investors to spark interest in client offerings using investor database negotiating fees and price offerings between investors and clients car sales november understands automobiles by studying characteristics capabilities and features comparing and contrasting competitive models inspecting automobiles develops buyers by maintaining rapport with previous customers suggesting tradeins meeting prospects at community activities greeting dropins responding to inquiries recommending sales campaigns and promotions qualifies buyers by understanding buyers requirements and interests matching requirements and interests to various models building rapport demonstrates automobiles by explaining characteristics capabilities and features taking drives explaining warranties and services closes sales by overcoming objections asking for sales negotiating price completing sales or purchase contracts explaining provisions explaining and offering warranties services and financing collects payment delivers automobile provides sales management information by completing reports updates job knowledge by participating in educational opportunities reading professional publications enhances dealership reputation by accepting ownership for accomplishing new and different requests exploring opportunities to add value to job accomplishments ability to work well in a team atmosphere ability to multitask in a fast paced environment team player that can help others and learn from others as needed strong problemsolving analytical and quantitative skills good oral and written communication skills able to express ideas and information in a clear and concise manner professional presence to interact with executive management and investors ability to balance multiple projects simultaneously with key dates and deadlines ability to work effectively with diverse personalities resourceful reliable getthingsdone kind of person willing to take responsibility be held accountable and really own the position possession of current valid california drivers license insurance reliable transportation core qualifications clientfocused resultsoriented quick learner contract negotiationreviewdrafting filerecords maintenance microsoft office goaloriented excellent negotiating tactics business negotiation cold calling sales force experience senior associate business development january to current company name － city state working with private hard money lender as a negotiator for real estate contracts and business development working with brokers and clients to secure funding for real estate projects both commercial and residential business acquisitions build and maintain financial relationships with investors brokers and funding partners ceo january to current company name － city state reestablished brokering business after the real estate meltdown as an llc in the state of nevada owner operator in good standing with secretary of state duties to include but not limited to successfully negotiating large contracts valued in excess of million dollars for clients with investors and or other funding sources i display the following attributes vital to business to business protocol responding to investor and client leads timely answering questions providing information and ideally setting an appointment for meetings and three way calls followingup with leads to assist them as needed through their funding phase until ready for a financial decision and purchase ceo january to january company name － city state infantry soldier iraq war veteran oct structured the lane organization llc under records of the nevada secretary of state as a limited liability corporation main function was brokering real estate notes annuities and structured settlements main skill was to contact high profile investors to spark interests in client offerings using investor databases and points of contact negotiating fees and price offerings between investors clients and other interested parties field radio operator communication specialist january to january company name － city state education associate degree sport psychology national university － city state usa high school diploma midfield high school － city state usa associate of arts golf management pgcc professional golfers career college － city state usa professional golf management city state to present sport psychology with audio sound therapy as a side study bachelors degree in progress professional affiliations veterans administration personal information fair play golfer reading learning and communicating i have other interest outside of golf such as horses traveling and other outdoor activities jet skiing outdoor lunches with spouse and too many things to want to do with little or no time to do them outgoing energetic and fun to be around in a business setting i am the type to roll up the sleeves and grab the task at hand due to my military background i am able to make quick decisive decisions and work under stress i am currently looking for the next career move in life and will embrace it energetically for the right employer i am trainable and still strive to learn at least one thing every day interests shadow valley golf course boise idaho caddie services ontario golf course ontario oregon volunteer course maintenance soboba classic nation wide tour volunteer lpga pro am kraft nabisco mission hills country club pro am caddie professional golfers career college associates degree in golf instruction skills acquisitions audio bachelors business development contracts client clients databases financial notes meetings money negotiating negotiator oct progress psychology real estate settlements sound structured additional information medals us army good conduct medal us marine corp good conduct medal national defense service medal us army good conduct medal us marine corp good conduct medal national defense service medal golf experience shadow valley golf course boise idaho caddie services ontario golf course ontario oregon volunteer course maintenance soboba classic nation wide tour volunteer lpga pro am kraft nabisco mission hills country club pro am caddie professional golfers career college associates degree in golf instruction about me fair play golfer reading learning and communicating i have other interest outside of golf such as horses traveling and other outdoor activities jet skiing outdoor lunches with spouse and too many things to want to do with little or no time to do them outgoing energetic and fun to be around in a business setting i am the type to roll up the sleeves and grab the task at hand due to my military background i am able to make quick decisive decisions and work under stress i am currently looking for the next career move in life and will embrace it energetically for the right employer i am trainable and still strive to learn at least one thing every day | 5 |
school counselor summary seeking a fulltime counselingpsychology instructor position to help students become successful in life and to design healthy learning and social environments in assisting them to develop an educational plan while promoting multiculturalism in school activities help with testing situationsenvironments professional experience school counselor september company name city state conduct individual counseling sessions taught classroom guidance lessons related to character traits and bullying consulted with parents regarding strategies to help their children with certain issues helped with documentation of records and transferincoming student information and also helped with documenting strategies for response to intervention process consulted with staffteachers concerning strategies to help students with exceptional needs southwood elementary school counselor august to september company name city state conduct individual counseling sessions taught classroom guidance lessons related to character traits and bullying consulted with parents regarding strategies to help their children with certain issues helped with documentation of records and transferincoming student information and also helped with documenting strategies for response to intervention process consulted with staffteachers concerning strategies to help students with exceptional needs counseling january to january company name city state gained experience in conducting individual and group counseling under the supervision of a licensed school counselor increased knowledge and development of skills and interventions as well as strategies for prevention of early intervention of issues became familiarized with guidance and counseling practices of the school and applied theoretical knowledge about counseling from an advocacy perspective completed hours of direct and indirect service language arts teacher january to january company name city state worked with students on various reading writing skills to increase benchmark state scores to meet state standards noted consulted with parents on strategies to improve students overall behavioral skills education and training master of arts degree education unc pembroke state education professional school counseling ba english unc state gpa student government treasurer english student government treasurer certifications middle grades language arts community involvement i have coordinated and gathered community resources to host parent lunch and learn seminars have created and formed a girls nutrition group at my school affiliations nc school counseling association interests writing editing for my church magazine reading computers and advocating for literacy and very knowledgeable about powerpoint microsoft word excel access computer programs skills great a building a rapport with students writing skills creating small interest groups for studentsgreat consultant for staff members additional information interests writing editing for my church magazine reading computers and advocating for literacy and very knowledgeable about powerpoint microsoft word excel access computer programs | 22 |
engineering managersenior mechanical designer executive summary operations and manufacturing engineering manager with more than years of experience in highvolume global operations support of automated production equipment and the design layout and support of custom machinery proven record of leading multiskilled teams to drive projects from predevelopment through postdevelopment cycle increased operational profitability by enhancing processes visionary forwardlooking and pioneering with a passion for challenging projects leadership style is highly resultsoriented professional knowledge and strengths global operations management personnel management autocad v budgeting planning forecasting training staff development six sigma vendor kanban contracts lean manufacturing autocad inventor product cost reduction team leadershipteam building boschitem software new product development organizationtime management ansi drawing standards inventory controlcycle counts total quality management mechanical design project management customer service ms office suite roi analyzes safetysecurity virtual gibbs professional experience engineering managersenior mechanical designer january to january company name － city state planned directed and coordinated the operations with multiple branches across the globe responsible to formulate company policies and budgets developed longterm approaches that redefined problemsopportunities in anticipation of changing business conditions coordinated and directed projects making detailed plans to accomplish goals analyzed technology resource needs and market demand to plan and assess the feasibility of projects organized all material purchases storage and manufacturing for multiprogram production created assembly drawings to include bills of materials detail drawings and manuals for the gridlok compliant tooling system integrated airlines valve cylinder and plc product line offering into the electropneumatic control system utilized autocad to rapidly integrate automatic complaint tooling modules into a range of existing electronics manufacturing equipment based upon the engineering vendor and customer input responsible for month end calculations of cost of sales thru spreadsheet analysis year end presentations for future projects goals and team work with sales managers and distribution networks recognized for the redesign and improvement of speed quality and reliability of several existing product offerings reducing manufacturing costs by plant managerproject manager january to january company name － city state project management of assembly automation system for medicalpharmaceutical application with a budget of 120k responsible for longterm or highprofile projects from inception to final product or outcome participated in team reviews and then assigned projects tasks accordingly hired and organized individuals and subcontractors necessary to complete the project while coordinating all schedules ensured that the project moved forward in a timely costeffective manner makes changes and adjustments completed all final inspections and reports for each project responsible to oversee employees production and efficiency while making sure the plant is running smoothly quickly efficiently and safely required to monitor the production equipment to make sure that it stays in good working order and repair or replace the equipment when needed created cost justification and organized the purchase of a full in house machine shop including cncs and bridgeport machines designed developed and built several assembly stations and subsystems for the manufacture of magnetic storage devices connector assembly programs packaging equipment mailers and semiconductors precision machinist january to january company name － city state completed the set up and operation of a variety of machine tools to produce precision parts and instruments fabricated modified and repaired mechanical instruments fabricated and modified parts to make or repair machine tools or maintain industrial machines applying knowledge of mechanics shop mathematics metal properties layout and machining procedures handled gcode programming and metalworking on several varieties of cnc machinery organized production control work recording and measurement systems education autocad penn state － city state general diploma faith christian academy skills assembly autocad automation budgets budget cnc electronics layout machine tools machinery market materials mathematics mechanical networks packaging plc policies presentations programming project management quality recording sales spreadsheet team work | 17 |
information technology director experience information technology director april to january company name － city state for the past sixteen years i was a leader of change for the largest law firm in the central pennsylvania area with over in office users at locations and over work from home users i was a visionary in regards to technical business operations responsible for providing professional staff at various locations with efficient uptodate secure and stable voice and data communications on a daily basis within budget the ability to use good judgment proven technologies and industry standards to balance ease of use with security i am a fast paced leader with the patience to oversee the maintenance of existing systems while at the same time plan the implementation of new technologies in a cost efficient and timely manner i am both a professional team leader and player that has directly managed a staff of seven information technical professionals as well as participating in many project implementation teams and initiatives i am experienced in many of the technical methods tools and applications used in business operations with the ability to connect multiple offices with highly secure and redundant internet connections while at the firm i was able to receive better than competitive pricing for the circuits due to the quantity of services required as well as my vendor negotiation skills i have the technical knowledge and experience required for the strategic planning and funding of annual and multiyear business operations my efforts have resulted in a direct costs savings in business operations most recently we implemented user provided smart phones and free apps to provide efficient digital dictation and provided mobile capability to access our document management system i have a dedicated work ethic that is required to oversee daytoday technical business operations updating and upgrading systems in use while at the same time implementing new systems upgraded the firms breadnbutter time and billing financial system several times upgraded the word perfect application suite to the microsoft office suite upgraded microsoft office suite to the microsoft office suite upgraded the groupwise messaging to outlook messaging upgraded the worldox document management system to worldox gx3 upgraded the audix voice messaging to mutare voice messaging assisted the marketing department to implement a firm wide client relationship management crm system setup up voice over internet protocols voip systems at two regional offices implemented and upgraded many of100 technical applications and systems used at the firm on an as needed basis to improve efficiency implemented several mobile applications on attorney personal devices to improve efficiency vpn connectivity rdp clients dictate digital dictation dropbox microsoft office mobile suite of applications linkedin business card scanner twitter etc the firm experienced minimum unplanned system downtime under my watch and my team and i oversaw and provided training on the many various applications processes and procedures used in business operations i am an experienced data security officer with the skills and knowledge to ensure data is adequately protected i was the firms security officer and developed the technical security systems and procedures used in business operations it was an interesting responsibility due to the challenges with balancing ease of use while ensuring system and data security every year my team and i would oversee a mandatory hippa health insurance portability and accountability act program review every other year my team and i would facilitate a system wide vulnerability audit that included social engineering and vulnerability testing techniques i am an experienced project manager with the skill set knowledge and interpersonal tools required to ensure the timely and efficient implementation of systems and applications i enjoy the aspects of project management as it involves cradle to grave involvement interacting with the users to determine their technical and budget needs interacting with vendors communicating with my peers and selfstudy to find the right technology to meet the need testing the application and processes or feasibility and efficiency documenting the processes and procures involved preparing user instructions and finally implementing and training users on the new system i appreciate the resources processes and procedures required to ensure system efficiency and readiness at the firm most applications are hosted at the central office with the regional offices connecting with redundant ethernet connections this saves on the cost of having data centers and support staff at each firm location my team and i have also authored the firms businesscontinuitydisaster recovery plan for it applications and systems the firm decided the priority and timeliness of systems and applications to recover i and my team have configured many it systems to fail over to the backup systems automatically which is barely noticeable to users i served as either the project manager or as a team member in all of the examples expressed in my resume education associates degree computer information systems harrisburg area community college computer information systems associates degree business administration business administration mba leadership program elizabethtown college leadership program various technical training certification courses and an honorably discharged air force veteran skills air force attorney backup balance billing budget business operations interpersonal competitive crm client clients dictation disaster recovery document management ethernet fast financial groupwise insurance internet protocols team leader law marketing messaging access microsoft office office microsoft office outlook negotiation pricing processes project management relationship management scanner strategic planning technical training phones upgrading vpn voice and data voip word perfect | 2 |
colour analyst summary creative detailed passionate and technical results driven senior color analyst who excels in a fast paced fashion manufacturing and retail environment leading product development and revenue growth design and color fashion forward everydaywearable apparel swim and active wear that exceed sales goals innovative and resolute thinker color expert who builds strong relationships with crossfunctional product design art design merchandising sourcing and manufacturing teams area of expertisecreative and color analyst for everyday wearable apparel swim performance active wear and multifabric dyed to match garmentstrend analysis and forecast seasonal color palette creation denimwoven shade band expertise colordyestuff execution and limitation expertise trim knowledge and development highlights color iqc plm microsoft office word excel powerpoint and outlook and lotus notes affluent in adobe illustrator and photoshop microsoft office outlook powerpoint excel word affluent knowledge of adobe illustrator accomplishments providing sole responsibility to athleta a million brand for all color issues evaluations color recommendations for fabrics and create seasonal color palettes across all aspects of the brand divisions categories prints and different fabrics implemented instore light source u3500 to primary light source during athleta color evaluation process and procedures experience to colour analyst company name － city state office choosing the seasonal color palette pantone pms for design and graphic purposes visual evaluation of seasonal color lab dipbulk submissions communicating evaluation results with offshoredomestic vendors colour technician label trims management visual evaluation of seasonal color lab dipbulk submissions organizing and choosing the seasonal color palette pantone pms for design and graphic purposes communicating and providing technical assistance to offshore domestic vendors managing all color processes and requirements developing new labels crests hangtags for the design team to senior color analyst company name － city state athleta is a million brand providing sole responsibility for all color issues evaluations color recommendations for fabrics and create seasonal color palettes across all aspects of the brand divisions categories prints and different fabrics evaluation of seasonal color submissions using instrumental color measurement and visual evaluation provide basic color training to all onboarding vendorsmills provide color vision testing and basic color training to all production employees for the athleta brand managing and provide color training support and leadership to my direct report provide fabric dye stuff limitations and color recommendations to the production and merchandising teams assist in seasonal color trend research and seasonal color palette creation assist production teams in determining shade band approvals for garment shipments provide technical assistance to vendorsmills for color reformulation and further color matching accuracy by consulting with dye stuff experts distribution of the noncertified color standards physical and electronic color standards to the vendorsmills working closely with our certified color service providers archroma csi pantone to achieve custom color standard development fabric dye limitation direction organization and vendormillsupplier distribution find best pantone pms cross matches for screen prints for seasonal color standards for graphic printing vendorsmills find best ykk ideal zipper tape matches for designers gis production teams and vendorsmills matching coats ae sewing threads for all seasonal color standards discuss with global color teams and manage all new initiatives and processes for gap inc color standard operating manual monthly maintenance of color equipment conditioning unit and uv calibration programs maintain organization of the previous and current seasonal color standard inventory data entry used for seasonal color reference and records to sr color analyst company name － city state evaluation of seasonal colors for old navy gap gap outlet banana republic and banana republic factory store using instrumental color measurement and visual evaluation provide basic color training to all onboarding vendorsmills provide color vision testing and basic color training to all production employees at gis americas provide global color sr product integrity teams with quarterly global color metric reports assist gap banana republic denim production teams in determining shade band approvals for garment shipments provide technical assistance to vendorsmills for color reformulation and further color matching accuracy by consulting with dye stuff experts find best pantone pms cross matches for screen prints for gap and banana republic brand seasonal color standards for graphic printing vendorsmills gather gap and banana republic brand and outlet color standard requests by providing the physical and electronic color standards to distribute to the vendorsmills cross matching coats ae sewing threads for all brands gap banana republic and old navy discuss with global color teams and manage all new initiatives and processes for gap inc color standard operating manual assist quality assurance in their instore color quality by confirming approved dye lots and determining if shaded garments are acceptable within gap inc tolerances monthly maintance of color equipment conditioning unit and uv calibration programs maintain organization of the previous seasonal color standard inventory data entry used for global metrics to womens apparel color analyst company name － city state evaluation of seasonal colours for all sears brands nevada jessica jessica sport tradition together attitude la redoute and somewhere using instrumental color measurement and visual evaluation creating labelshang tags logos documents for internal distribution communicating with colour standard supplierarchroma div of clariant and pantone data entry used for quarterly metrics education may certificate as fashion coordination stylist richard robinson academy of fashion design fashion ryerson university － city state canada may diploma fashion designer richard robinsonacademy of fashion design － city state canada fashion designer certifications project management courses ecornell affliated with cornell university jan time management course ecornell affliated with cornell university skills adobe illustrator photoshop basic calibration color consulting data entry direction fashion gis graphic inventory leadership logos lotus notes managing merchandising excel microsoft office office outlook powerpoint word mill navy organizing plm processes project management quality quality assurance research technical assistance technician threads time management trend uv vision | 16 |
food preparation workersgrill chef summary outgoing gourmet chef offering extensive knowledge of hospitality etiquette food preparation and superior customer service restaurant professional with years in foh and boh operations customer service and food handling expertise skilled at memorizing menu items and orders highlights team building and project management cross functional team leadership proficient in food preparation and cooking crew leaderteam player gourmet chef pastry chef gourmet cuisines baker proficient in food preparation and cooking food service sous chef pastry chef line cook prep executive chef sous chef pastry cook hospitality culinary management years months menu developement years months restaurant managementfood service years months grill cook deep fryer beverage designer food beverage service restaurant managementhospitality prep cook and serving on line microsoft word and excel general business mcp microsoft windows certified professional business and professional hospitality tourisim culinary arts team building and project management cross functional team leadership text additionalinfo beknown terms of service privacy policy security feedback highly responsible and reliable works well under pressure extensive hospitality background safeserv food and beverage specialist servsafe food safety understanding food handlers card accomplishments june top of my class in original preparation food service specialist le cordon blue culinary college june gourmet cuisine chefyour service servsafe food protection manager mcfatter technical college september certificate of diplomacompletion of training internship professional membershipsawards national restaurant association united workers commercial foods gourmet chefs of america gourmet chef of the year awarded outstanding employee in experience august to august company name city state food preparation workersgrill chef food beverage serving connect summary gourmet your service when you want the best dont you settle for nothing less on call days per year you wont be disappointed experience other july to june company name city state pastry chef prepare all foods for the line cooksous chef for cooking serve finished meals on front line dishwasher etc skills food beverage service restaurant managementhospitality prep cook and serving on line gourmet march to may company name city state grill chef years months aventura florida prepared all line foods desserts in a timely fashion per customer request skills pastry chef gourmet cuisines baker hospitality culinary management menu developement restaurant managementfood service master april to august company name city state grill master years months hallandale beach florida grill all steaks to perfection per customer orders special requests skills grill cook deep fryer beverage designer february to october company name city state prep chef years months davie florida sales vendor team sales flyers display menu developmentspecials skills proficient in food preparation and cooking hospitality culinary management menu developement restaurant managementfood service september to december company name city state crew leader and kitchen manager assisted guests with making menu choices in an informative and helpful fashionmaintained knowledge of current menu items garnishes ingredients and preparation methodsdelivered exceptional service by greeting and serving customers in a timely friendly mannerappropriately suggested additional items to customers to increase restaurant salesanswered questions about menu selections and made recommendations when requested education johnson wales university city state united states associate of arts culinary arts hospitality administration and management culinary arts hospitality administration and management le cordon blue culinary college city state usa associate degree hospitality administration and management culinary arts restaurant and food servicesmanagement hospitality administration and management culinary arts restaurant and food services management mcfatter technical college city state usa certificationcommercial foods culinary arts management gourmet cooking seafood preparation culinary artshospitality commercial foods and pastrys wine spirits richard j daley college city state usa associate degree business and managerial economics restaurant and food services management hospitalityadministration and management business and managerial economics restaurant and food services management hospitality administration and management test scores culinary artshospitality additional information american red cross volunteer of the year bell ringersalvation army fort lauderdale florida guest speaker american cancer society skills arts cooking fashion functional team building team leadership mcp excel microsoft windows microsoft word project management restaurant management sales team player | 14 |
financial consultant summary a challenging opportunity that will allow me to contribute and develop as a successful business partner leveraging my leadership analytical and relationship building experiences experience to current financial consultant company name － city state key point of contact and fpa responsibility for seven diverse and rapidly growing lines of business within corporate banking full balance sheet and pl forecasting responsibilities on both balanced balance sheet and mmcof levels businesslevel and rollup analysis around customerlevel and industry drivers rollonrolloff analysis an extensive crosssell portfolio and loandeposit pricing planbudget coordination presentations and proposals to lob and finance leadership ongoing negotiation around performance improvementefficiencies and expected growth automation of daily balance sheet reporting plan templates dynamic balance sheet plreconciliation tools vba macros sql contribution to biannual stress testing effortscoordination training of coworkersbusiness partners on balanced balance sheet and mmcof methodologies point of contact for key aspects of the canadian initiative helping to coordinate between domestic business groups and international partners to financial consultant company name － city state responsible for full balance sheet income statement analysisforecastingmanagement reporting for private banking line of business consisting of a billion deposit and billion loan portfolio key national business contact for regional and central management reporting business drivers pricing alco creditrisk analytics and model development ongoing wachovia mergerintegration efforts development of new reporting analysis tools within transitioning systems and amongst new finance partners design and implementation of complex financial forecast models and tools for leadership and finance partners nationwide hyperion essbase excel vba ms access communication and presentations to various finance accounting and credit partners with very positive feedback from leadership and peers automation and streamlining of time sensitive and resource demanding processes including dailymonthly reporting production and forecasting efforts to financial consultant company name － city state supervised nine staff with constantly changing project goals and deadlines responsible for quarterly financial statement and variance analysis for billion commercial real estate portfolio designed and developed database solutions for a rapidly growing portfolio queries pivot table reports access forms user interfaces and workflow management automated several processes resulting in greater group efficiency and accuracy primary contact for quality assurance training database analysis and workflow guidance modeling and high level trend reporting for budgeting vendor management and capacity planning purposes project lead involving analysis training and communication with both domestic vendors and team members from wells fargo india solutions to financial planning analyst company name － city state supported certified financial planner clients to establish individualized financial plans for retirement investment insurance longterm care and small business needs research modeling scenario analysis for clients financial planning presentations headed marketing branding and website design projects for privatelyowned financial planning practice to intern company name － city state researched potential lease sites and comparables for corporate clients assisted in broker presentations and maintained client relations education masters business administration st marys college of california business administration bs management science university of california － city management science bs general biology university of california － city general biology skills accounting automation balance sheet banking branding budgeting budget bi capacity planning credit creditrisk clients client relations database analysis database drivers essbase finance financial financial planning fpa forecasting forms hyperion insurance leadership longterm care macros management reporting marketing access ms access excel modeling negotiation pivot table presentations pricing processes project lead proposals quality assurance real estate reporting research sql trend variance analysis vendor management vba website design workflow | 21 |
construction project regional manager summary financial planning analysis management budgeting capital operations p l administration accounting reporting disbursements equity debt financing new business market development business service contract negotiation vendor sub contractor partnerships customer government relations human resources management office information technology capital equipment acquisition purchasing materials management dadestar group ft washington maryland currently serving as vice president of construction directly responsible for providing leadership and direction for all aspects of construction throughout the company including land development vertical construction renovation construction ancillary facilities and design development proactive project manager experienced in managing a variety of construction teams and projects successful in creating effective communication between personnel general contractors and the management team proactive project manager experienced in managing a variety of construction teams and projects successful in creating effective communication between personnel general contractors and the management teamresultsoriented construction manager who works efficiently and effectively to complete projects on time and within budgetconstruction manager successful at finding costeffective solutions to the various challenges that arise during residential and commercial constructioncapable construction manager trained in compensating for unforeseen deadline obstacles including staff dropoff and weather expert in skill setdiligent construction manager who consistently monitors sites to ensure proper compliance with building and safety codes highlights construction industry business development and operations management executive summary resultsdriven handson administrator with a proven track record of more than years within the construction industry delivering consistent superior quality in both commercial and residential construction through extensive training established workmanship standards quality work performance and leadership development areas of expertise and strength encompass business operations management contract administration review competitive bid packages project budgeting cost containment full lifecycle project management approval and documentation of master project schedules workflow planning coordination quality control site supervision regulatory compliance troubleshooting problem resolution organized and detailoriented project budgeting superb management skills ms office proficient blueprint fluency safe job site setup site safety coordinator accomplishments managed projects in the million while supervising a team of workers trained and mentored over construction workers general laborers and apprentices trained and mentored over number construction workers general laborers and apprentices experience construction project regional manager to company name － city state site safety coordinator and project manager within field operations and ended my services with polukai as a regional project manager projects included but not limited to the following fema roofing project throughout the states of louisiana mississippi and florida after hurricane katrina for three years million eglin afb military facilities water proofing and reroofing project one year on all projects million eglin afb waste management plant renovation million keesler afb reroofing project million hawaii immigration building renovation project million schofield barracks roofing building renovation million arlington national cemetery roofing building renovation million long island national cemetery renovation project million qualified competitive subcontractor bids prior to execution of contractscarefully coordinated plans and specs using marketing programming standardsfacilitated processing of rfis submittals and samples among the general contractor the owner and the owners consultantseducated general contractor personnel on the quality standards throughout the construction processdirected the general contractor on required mockup preparationmanaged a team of number onsite general contractors for number monthsobtained notices of completion and compliance certifications from all of the construction administration consultantsreviewed and investigated proposed change order requests pcorsubmitted all project closeout documents in accordance with the contractassigned projects and tasks to employees based on their competencies and specialtiesfollowed through with competent execution of project plans by providing proper tools and equipment to all construction personnelperformed construction site preinspections and coordinated postconstruction auditsmonitored the safety of all construction activities making onsite personnel safety the top priorityproficiently used the incident and issues tracking iit system to document all onsite issuescoordinated training for the construction teams on sitespecific requirements techniques and procedures operation manager to company name － city state qualified competitive subcontractor bids prior to execution of contractsfacilitated processing of rfis submittals and samples among the general contractor the owner and the owners consultantscarefully coordinated plans and specs using marketing programming standardseducated general contractor personnel on the quality standards throughout the construction processreviewed and investigated proposed change order requests pcorassigned projects and tasks to employees based on their competencies and specialtiesfollowed through with competent execution of project plans by providing proper tools and equipment to all construction personnel quality assurance manager to company name － city state served as a qaqc management professional that made significant contributions within the companies quality management project management process improvement business analysisevaluation development life cycle methodologies and supplier management systems certified nuclear component inspector to company name － city state performed nondestructive testing on nuclear components manufactured by westinghouse and other nuclear component companies nondestructive testing ndt is a type of quality control inspection that does not harm the parts being tested ndt inspectors use sophisticated technology to look through steel and concrete to identify and diagnose flaws without disrupting the integrity of the structure an example of nondestructive testing would be performing xrays on pipe welds to look for cracks that might cause a leak initiated statistical analysis project that resulted in sound recommendations adopted by entire departmentresolved part and assembly discrepanciescollaborated with engineers and project managers regarding design parameters for client projectstested and monitored product safety leading to safer electronic communications products education associate of arts mechanical engineering pensacola junior college － city state escambia advanced coursework in industrial engineeringcoursework in environmental law and hazardous waste treatmentcoursework in course name skills accounting budgeting business analysis business development business development and operations business operations competitive contract negotiations contract administration customer relations documentation financial government human resources inspection inventory management leadership development regulatory compliance management information systems problem resolution process improvement project management proofing purchasing quality quality management qa quality control quality control renovation renovation renovation roofing safety strategic planning supervision supplier management troubleshooting type welds workflow xrays | 19 |
qa engineering team lead career overview eight years of progressive technical experience in quality assurance engineering of computer software in windows environment strong practical and theoretical knowledge of software quality assurance tools and techniques proven ability to develop system test strategy and methodology fullscale system integration and testing for quality reliability functionality and computability expertise in development of ieee compliant testing documentation key contributor to software development teams supporting the release of many new products and release of several major upgrades to existing products experience in testing large and complex clientserver database applications multiplatform product delivery experience on pc system experienced with windows graphical products networking andor data acquisition software experienced in manual and automated testing working on projects of a diverse scope able to expertise judgment within defined parameters strong knowledge in automated and manual black box testing including acceptance functional regression stress compatibility and integration testing techniques bug reporting and error handling responsibilities include review software requirement and functional specification documents participation in code walktrough and assist in design and development of test plan and procedures to secure a position that will allow me to exercise skills obtained through education and prior work experiences qualifications analytical and problem solving stress tolerance communication skills leadership skills ability to resolve nonroutine and complex business issues anticipate problems develop alternate solutions and manage execution successfully ability to maintain a high energy level for extended periods of time ability to communicate clearly and efficiently both verbally and in writing ability to develop and maintain close working relationships with end users business analysts documentation specialists other testers and developers and senior management experience in building and leading closeknit teams in a demanding environment with ambiguous or undefined and frequently changing requirements work experience company name march to july qa engineering team lead city state imagicasttm is the first endtoend service that gives todays educated consumers exactly what they want on the retail floor the rich product information personalization and access to the unlimited inventory of the internet combined with the immediate gratification of an instore purchase the primary responsibility for the quality of our imagicast product line lead the qa team assigned to the imagicast related quality tasks established appropriate qa methods inspections tests and documentation to verify software quality prior to release in a shipping product also was involved in the diagnosis of product failures or performance problems reported from the field qa tasks applicable to the product included verifying operation of a dvd playback system verifying operation of peripheral devices eg keyboard printer connected to the embedded system verifying data collection functions over a wireless data network and verifying presentation of html pages on an internet device performed qa tests on complex multi threaded systems and interpreting specifications for product features and designed appropriate test cases applied qa processes to reveal functional and performance problems affecting web pages in real time embedded systems responsibilities included verifying data warehousing and data mining applications used for business intelligence ebusiness server side applications multichannel business applications personalization features and virtual inventory management applications typically found in a clicks and mortar business company name may to february quality assurance engineering manager city state senticaxchangetm is the mobile solution that quickly enables alerts twoway push and pull transactions and content delivery to all wireless devices as well as landline phones the sentica xchangetm approach enables users or applications to initiate communication sessions and complete transactions at any time interact and transact with their onthego subscribers and receive immediate confirmation and response over telephones cell phones wireless application protocol wap devices pdas palm vii ce devices and pocket pc and pagers as well as to build a single implementation for any desired application and enable all text voice image and video data to all communications devices senticaxchangetm system administration and management module functionality provides full access to customer information from each touchpoint in the enterprise and to each customer or employees who interact with the customer these applications provide the breadth of functionality needed to succeed in the competitive wireless business primarily responsible for performing analysis of existing job flows coordination and update of systems documentation and providing proposals for change where needed and assisting with test execution performed analysis and test document design for different projects within senticaxchangetm including adt gui tool application development tool and composer api and sam system administration management which is an interface for utilizing unix and oraclesql and various network protocols company name november to may qa lead for customer careservice applications city state oracle customer careservice applications full business process management is provided with functionality in support scheduling and dispatching spare parts logistics service billing and field service as well as in contracts rounding out the offering customer care functionality provides full access to customer information from each touchpoint in the enterprise and to each customer care agent or other employees who interact with the customer these applications provide the breadth of functionality needed to succeed in the competitive support field service and depot repair business full business process management is provided with functionality in support scheduling and dispatching spare parts logistics and service billing and mobile field service as well as in contracts from the rounding out the offering customer care functionality provides full access to customer information from each touchpoint in the enterprise and to each customer care agent or other employees who interact with the customer performed analysis and test document designfor oracle customer careservice applications including oracle telephony management otm system otm is a highvolume crossplatform interface engine utilizing unix xc oraclesql and various network protocols primarily responsible for performing analysis of existing job flows coordination and update of systems documentation and providing proposals for change where needed and assisting with test execution oracle maintenance repair and overhaul mro and system resource planning modules srp performed a high to mediumlevel analysis of maintenance repair and overhaul mro and system resource planning srp modules within oracle applications these systems are decentralized and running on various platforms primarily responsible for oversight of qa testing process deliverables provided a detailed recommendation including complete time and cost estimations for test processes including direction management and oversight of activities involved in defining the related requirements infrastructure standards training support methods and procedures also heavily involved in the strategic planning related to corporatewide year certification coordinated enduser and systems support staff training administered issues management required escalations jeopardy notifications and resolutions provided verbal and written status reports to seniorlevel management on a regular basis worked closely with both civil and software engineers to create an easy to use and understand informational product in a nt environment provided change risk and implementation management held ultimate responsibility for all deliverables status reports and final product delivery designed and developed a qa test plan for manual and automated test scripts for quality assurance of windowsbased applications and their functionality responsibilities included coordination of application support activities application analysis and testing as well as operating system support and maintenance also assisted with the coordination and delivery of enduser training company name february to november mail software quality engineer ii city state as a quality assurance manager my role and responsibility included leading a qa team in black box and white box testing of a distributed architecture system with client and server components and proactively to be involved in the code walk trough and design review meetings to learn about the product and have great understanding of the software developed and be able to execute testing from lowlevel communications protocols to backend database systems lead developing test plans test cases and regression suites and make sure that test plans are executed and results communicated and developed strategies together with the development and qa team are improving the qualitytestability of our components and usability of final products company name september to february senior quality assurance analyst city state foster city electronic invoice presentment is a new enhancement to visa epay service and provides member financial institutions the ability to offer billers and retail customers electronic invoice delivery capability eip system is based on windows nt platform and is developed using visual basic and access database as the back end system performs data transport via the following communication channels ms exchange virtual area network van lan compuserve and sprintnet responsible for developing of lowlevel qa test plan and qa reference documentation and qa findings document for the pilot project assist in development of new testing methods and procedures and improving testing efficiencies recommended methods for automating testing using qa partners a tool perform acceptance functional gui usability and error handling stress and regression testing using black box and gray box testing techniques validate that data integrity and security is presented on all levels of data transport verify transmission completeness against the database compare input with output using msdos batch file check files format against the known set of templates test data encryption and password protection interviewed new applicants for qa analyst positions for the project trained new members of the team for the their first days assigned responsibilities to the team members and wrote daily status reports which included summery of the activities performed during each shift to the project lead presented qa group on the department meetings as a qa team lead and conference calls every hours which included report of the progress in the testing cycle made sure that needed support was provided to the qa team from the developing team performed manual and automated testing of the application entered openfound drsbugs into tracker bug tracking database and verified that drsbugs was closefixed wrote and executed test cases for acceptance boundary performance regression volume and stress testing developed and performed automated test cases using qa partner in windows nt environment wrote the findings document a summary document of qa team analyses findings suggestions andor concerns found during the testing cycle on the project company name march to september software quality assurance city state daytimer organizer for windows personal manager with advanced features works with daytimer brand name paper of different formatpersonal manager with advanced features works with daytimer brand name paper of different format test clientserver application database application developed for nonprofit organization clients donators employees events etc the database was developed in ms access and ms visual basic it runs under windows test functionality of the application creating modifying and deleting records provide regression acceptance unit and integration testing create and execute cases for regression testing of designating areas of testing develop automated test suites utilizing qa partner emphasized testing of the features such as printing envelopes and labels user preferences startup screen entered bugs into lotus notes bug tracking database verified bugs education and training national education center management city state us management minor national education center san francisco california kensington training program city state us testing computer software kensington training program san mateo california technion university bs electrical engineering city il bs electrical engineering technion university haifa israel certifications national education center professional affiliations electronic invoice presentment is a new enhancement to visa epay service and provides member financial institutions the ability to offer billers and retail customers electronic invoice delivery capability eip system is based on windows nt platform and is developed using visual basic and access database as the back end system performs data transport via the following communication channels ms exchange virtual area network van lan compuserve and sprintnet responsible for developing of lowlevel qa test plan and qa reference documentation and qa findings document for the pilot project assist in development of new testing methods and procedures and improving testing efficiencies recommended methods for automating testing using qa partners a tool perform acceptance functional gui usability and error handling stress and regression testing using black box and gray box testing techniques validate that data integrity and security is presented on all levels of data transport verify transmission completeness against the database compare input with output using msdos batch file check files format against the known set of templates test data encryption and password protection interviewed new applicants for qa analyst positions for the project trained new members of the team for the their first days assigned responsibilities to the team members and wrote daily status reports which included summery of the activities performed during each shift to the project lead presented qa group on the department meetings as a qa team lead and conference calls every hours which included report of the progress in the testing cycle made sure that needed support was provided to the qa team from the developing team performed manual and automated testing of the application entered openfound drsbugs into tracker bug tracking database and verified that drsbugs was closefixed wrote and executed test cases for acceptance boundary performance regression volume and stress testing developed and performed automated test cases using qa partner in windows nt environment wrote the findings document a summary document of qa team analyses findings suggestions andor concerns found during the testing cycle on the project skills quality assurance testing access qa cases database regression testing visual basic clientserver clients integration integration testing integrator lotus notes microsoft windows ms access ms visual basic printing software quality assurance windows electrical engineering documentation network protocols oracle proposals sql unix qa test test plan test cases application analysis application support automated test scripts basis billing business process management c contracts dispatching issues management logistics maintenance maintenance repair planning modules process management qa testing scheduling staff training strategic planning systems support telephony test scripts training graphical user interface gui wireless black box usability adt api application development pocket pc system administration systems administration telephones voice wap retail retail marketing team lead architecture database systems design review engineer quality engineer software quality engineer test plans white box white box testing black box testing data acquisition databases db2 dbase dbase iv excellent verbal and written communication skills ftp ieee internet explorer ipx java javascript linux ms office netbeui netscape networking new products novell operations problem solving rdbms san software development software testing solutions storage area network structured software system integration tcp tcpip virtual machine visual test vm assurance analyst automated testing back end data integrity dos encryption exchange file invoice lan ms exchange msdos progress security business intelligence collection data collection data mining data warehousing ebusiness embedded systems html inspections inventory qa engineering real time real time embedded real time embedded systems shipping wireless data | 17 |
business development consultant summary strategic business development executive entrepreneurial and strategic sales and business development executive with a year track record of exceeding month in revenues and continuous advancement in selling enterprise software and distributing mobile technology strategic achievements include and market penetration with two software startups strengths strategic saas sales go to market strategy sales operations relationship management enterprise software channel sales strategic partnerships business intelligence data analytics experience business development consultant september to current company name － city state hired as consultant to establish sales systems carry out sales campaigns and provide product input on business intelligence software recruited five retail chains within months representing store locations to commit to purchasing the clients software product and collaborate on its features with the product is still in beta implemented sales systems combining inbound and outbound lead generation implemented new crm and relaunched the company website designed sales forecasting software product and collaborated on business intelligence software leveraging a foundation in economics and experience with statistical forecasting distribution manager march to september company name － city state hired to develop distribution channels with auto dealerships and implement inbound marketing programs to sell the plugless charger for electric vehicles secured the dealership selling electric vehicles in canada as a reseller implemented sales systems for inbound lead generation implemented new crm conducted lead generation programs and online marketing campaigns with response rates this position was eliminated after general motors failed to approve plugless as an aftermarket product to be sold or installed by its us dealerships vice president of marketing and business development january to march company name － city state joined san francisco based technology startup as director of business development to create partnerships with telecom carriers brought company from to month within months by closing exclusive deals with verizon wireless tmobile and cricket wireless by selling into executive marketing and it departments grew market share from to within years by closing deals with of the largest cell phone carriers in north america which later included att alltel us cellular rogers and telus led negotiations for 3myear verizon wireless contract in a sixmonth sales cycle with negotiation centered on securing an exclusivity clause generated month from comarketing partnerships with sites such as accuweathercom and a network of college sports sites improved customer loyalty by by optimizing promotional messaging around kpis such as conversion rates and customer loyalty boosted revenue per account by developing channel sales program with promotional schedules for each account vice president january to january company name － city state hired as project manager to deliver new web and mobile services and promoted to business development manager within six months in which capacity i built the worlds largest direct to consumer d2c mobile content distribution network i was promoted to director of business development after remaining the companys revenue producer in north america for three years and again to vice president with pl responsibility after successfully launching online marketing programs worldwide achieved sales quota every month from month in to month by captured market share of the mobile content management system saas market within the direct to consumer marketing vertical strengthened channel partnerships by signing licensing deals with hbo nfl the simpsons ufc and ncaa with preferred distribution rights to distribute to att sprint tracfone and cricket secured walmart deal to provide cms software license to power walmarts mobile music and games offerings resulting in monthly licensing fees of month augmented revenue by month by leading aggressive expansion into international markets accounting for of global revenue and of global ebitda generated year in advertising services by championing innovative highmargin business model with customer rewards programs by microsoft cover girl tide nba dominos pizza and abc news affiliates instrumental in yoy preipo growth from 5myear to 5myear in north american revenues personally accounting for of revenue growth marketing coordinator business broker january to january company name － city state managed direct mail marketing and spearheaded internet marketing initiatives to gain forsale listings with aggregate ma value of m gained reputation as subject matter expert in restaurant convenience store and concrete businesses listed and closed three transactions with aggregate ma value of 4m education bs economics virginia commonwealth university gpa cum laude economics cum laude skills accounting abc advertising business development business intelligence software closing cms com consultant content content management conversion crm client direct mail economics features forecasting internet marketing director marketing market messaging negotiation negotiations network online marketing producer purchasing retail selling sales sales forecasting san telecom phone website | 5 |
game design intern summary i am an aspiring programming professional with experience in concessions management customer service and team leadership highlights working in a fast paced environment managing a large volume of orders maintaining sanitation and complying with food safety regulations oversight of daily business income working in a changing environment with diverse team members operation of commercial equipment requiring safety protocol skills knowledge in c java ruby matlab linuxunix command line latex microsoft office package basic datastructure construction and management advanced calculus discrete mathematics linear algebra accomplishments earned team member of the month while working in the food service section of a market street grocery store swift vertical promotion within food service section at market street member of alpha phi omega september may hours of various volunteer services work experience game design intern november to current company name － city state oversight of documentation and file organization level designer including enemy items and basic layout codesigner for general game mechanics concessions supervisor june to current company name － city state served as mentor to junior team members filled out daily paperwork inventory logs staff time logs etc oversight of multiple concession stands serving a variety of items food service clerk september to july company name － city state prepared food items and cooked on a grill or in fryers carefully maintained sanitation health and safety standards in all work areas performed general maintenance duties took initiative to find extra tasks when scheduled duties were completed took necessary steps to meet customer needs and effectively resolve food or service issues customer service representative cook january to august company name － city state prepared items according to written or verbal orders while performing extensive multitasking cleaned food preparation areas cooking surfaces and utensils closely followed standard protocols for safe food preparation assembly and presentation to ensure customer satisfaction upsold additional menu items beverages and desserts to increase restaurant profits took necessary steps to meet customer needs and effectively resolve food or service issues assisted manager in ensuring smooth operation of store in all aspects education and training high school diploma new tech high coppell － city state united states bachelor of science computer science texas am university － city state united states | 22 |
construction support coordinator professional summary demonstrated ability including orientation to action very detail oriented courage toinnovate and excellent followthrough skills understands how to think several movesahead to position for the future knows when to trade off items of less importantstrategic value for the sake of the long term win core qualifications resultsoriented operations management quick learner microsoft office contract negotiationreviewdrafting contract auditing training and development change management multitask management contract management experience construction support coordinator may to june company name － city state originated reviewed amended scope of work package contractor submittal work evaluations radiological work permits job hazard analysis work packages worked at portsmouth gaseous diffusion plant while plant is in cold shut down and going through decontamination and demolition safety coordinatorspecialist december to january company name － city state some of my responsibilities included managing all aspects of safety exposure and hazards creating and maintaining the safety program and procedures performing hazard and risk assessments job safety analysis jsa safety work practices managing field safety audits and inspections while incorporating the results into daily procedures coaching others to perform work in a safe manner ensuring both safety and training record keeping on all procedures related to compliance with osha rules and regulations maintaining compliance and training of personnel excellent proficiency root cause analysis accident case management and tracking conduct new hire safety orientation training conduct refresher safety training intermediate knowledge of windows operating systems particularly in word excel powerpoint outlook etc purchased all safety equipment maintained all required osha logs completed incident reports and distributed and maintained files i have taken the osha and hour courses for construction i have taken the osha course for construction cprfirst aidaed certified in january equipment operator september to april company name － city state operated equipment used for applying concrete asphalt or other materials to road beds parking lots or airport runways and taxiways operated equipment used for tamping gravel dirt or other materials including concrete and asphalt paving machines form tampers tamping machines and stone spreaders operated paver rubber tired loader skid steer and compactor operated construction equipment as needed lead person june to september company name － city state observed workers to detect inefficient or unsafe work procedures or to identify problems initiating corrective action as necessary reviewed employees work to evaluate quality and quantity requisitioned or purchase supplies such as insecticides machine parts or lubricants or tools estimated labor requirements for jobs and plan work schedules accordingly directed and assisted with the adjustment or repair of machinery construction safety coordinator may to may company name － city state field support supervisor estimated projects and purchased needed supplies supervisor of grading sealing and sawing operations operated paver rubber tired loader skid steer and compactor operated construction equipment as needed maintained compliance with contract specifications for all aspects of construction projects supervised and participated in the installation of storm sewer piping water piping and sanitary sewer piping coordinated material deliveries and performed receipt inspection and unloading of materials filled out time sheets using appropriate cost coding from project budget coordinated work phases and testing with customer engineers as safety coordinator insured compliance with osha and company safety policies construction coordinator august to march company name － city state preparation transmittal and review of subcontractor bids negotiation preparation transmittal and receiving of subcontract documents preparation and transmittal of schedules of values for subcontractor billings review of subcontractor schedule of values for payment authorize retainage release after receipt of all lien waivers perform estimates for all aspects of construction projects as they relate to sub contractors work interaction and coordination with all departments at the home office and with field supervisors to ensure that projects are properly supported and job site problems are resolved provide review and input for master construction contracts shipping and receiving of material for construction projects fabrication of breeding stalls finisher penning and farrowing crates construction management administrator april to september company name － city state schedule the project in logical steps and budget time required to meet deadlines confer with supervisory personnel contractors or engineers to discuss and resolve matters such as work procedures complaints or construction problems prepare contracts and negotiate revisions changes and additions to contractual agreements with engineers architects consultants suppliers and subcontractors prepare and submit budget estimates progress reports or cost tracking reports to project engineers and construction manager interpret and explain plans and contract terms to administrative staff plan organize or direct activities concerned with the construction or maintenance of structures facilities or systems take actions to deal with the results of delays bad weather or emergencies at construction site inspect or review projects to monitor compliance with building and safety codes or other regulations study job specifications to determine appropriate construction methods select contract and oversee workers who complete specific pieces of the project such as painting or plumbing process contractor pay requests developed and administered a craft labor tracking system clts for outage craft labor generate reports from clts for management presentation to the board of directors paralegal for power plant construction litigation education issuing institutionlocationqualificationcourse of study university of nebraska lincoln － city state bachelors degreebachelor of arts skills administrative billings budget case management coaching construction manager contracts prepare contracts cpr first aid home office inspection inspect litigation machinery managing materials excel windows operating systems outlook powerpoint word negotiation painting paralegal personnel plumbing policies coding progress quality receiving record keeping safety safety codes shipping supervisor supervisory | 19 |
case manageroutreach advocate summary adaptable and friendly case worker and team player with comprehensive background in crisis intervention utilizing motivational interviewing techniques highlights microsoft office word excel outlook data entry and power point ability to interact with a diverse population with a compassionate demeanorexcellent interpersonal skills strong communicator culturallysensitive selfstarter skilled multitasker fast learner detailoriented accomplishments spearheaded cell phone collection program for survivors received employee of the month on multiple occasions experience case manageroutreach advocate june to october company name － city state caseworkeroutreach advocate use microsoft word in culmination with excel to create monthly board reports responsible for entering daily client data in the integrated tracking system maintaining client files responsible for maintaining client confidentiality answer hotline calls charged with maintaining and ordering all office supplies used xerox and fax machine prepare presentations for outreach events spearheaded cell phone collection program for survivors assisted up to survivors of domestic violence and sexual assault per week with setting and achieving goals that lead to recovery and self sufficiency by identifying victim needs and connecting clients to agency services monitor clients progress with specialized agency service providers eg housing specialist and employment specialist to ensure client is meeting goals and to help minimize any potential barriers to success conduct approximately a dozen monthly home visits to identify changing needs and assess progress provide clients with support crisis intervention advocacy information and additional service coordination such as transportation and dispatching serve as the hour oncall responder for one week a month multiple times a year to provide crisis intervention and personal accompaniment for sexual assault survivors speak publicly to the fort bend county community and schools at least ten times annually regarding domestic violence sexual assault and how to create healthy relationships selected to collect and review all caseworker monthly client status reports coordinate and monitor specialized service providers eg housing specialist employment specialist follow up position etc to ensure client is meeting social service goals provide crisis intervention assistance and uses motivational interviewing technique provide accompaniment as needed conduct casework with residents to include goal setting regarding recovery access to mainstream benefits education job training employment personal financial planning and other services necessary oversee client transportation needs coordinate programs for women including but not limited to support groups employment and selfimprovement be knowledgeable of community resources complete accurate documentation and maintenance of client files serve as an advocate on behalf of residents complete client service plan act as child advocate includes having knowledge of child development parenting skills and dynamics of family relationships sensitivity to the needs of children ability to respond in a constructive supportive manner to the parent and child clients in crisis ability to plan and implement activities for children knowledge of the local network of childrens services act as legal advocate includes having a working knowledge of texas laws pertaining to family violencesexual assault as well as the justice systems response to family violencesexual assault be familiar with legal services resources and procedures available to victims in each county where services are provided assist clients in safety planning and reevaluation of the safety plan as part of an individual service plan identify legal rights and options as part of individual service plans complete a minimum of once weekly contact to facilitate clients goal setting and safety planning participate in agency fundraisers community awareness and speaking activities provide victim information to clients including referrals to the victim assistanceadvocacy staff as appropriate demonstrate leadership communication and problem solving skills in a manner which encourages and empowers residents to seek remedies for positive change texas works advisor august to may company name － city state texas works advisor i determined and reevaluated eligibility for food stamps medicaid and tanf interviewed approximately clients daily accurately documented the information gathered and verified case data to determine benefits explained program benefits and requirements to new and recertified clients reviewed eligibility of clients for ongoing services promoted selfsufficiency to clients and potential clients through coaching peer counseling and assessment of client records prepared and coordinated mail faxes and express packages as well as maintaining neat client files via filing and photocopying interviewed and assessed number new clients each weekselected and compiled relevant information and resources for clients to support them in overcoming mental and emotional problemsreferred clients to outside social service providers to address psychiatric and personal issuespursued ongoing education and training opportunities to further develop professional skillsbuilt positive rapport with law enforcement officers court officials and community service agenciesreferred clients to other mental health resources in the community for further servicesreferred family members to outside support options to help them cope during times of increased stresscommunicated with local agencies schools churches courts and employers regarding client involvement and attendance in programs call center representative june to october company name － city state answered multiline phones and routed calls to the appropriate center scheduled appointments andassisted clients with problem solving helped to maintain an efficient office by assisting with copying and faxing education no degree psychology may1992 houston community college － city state usa high school diploma june forest brook high school － city state usa no degree business administration january hampton university － city state usa additional information awards and honorsawarded employee of the month at the fort bend county womens center in the year of skills excellent communication computer skills copying counseling data entry documentation faxing filing financial planning goal setting leadership microsoft office outlook power point word and excel networking organizational skills presentations problem solving problem solving skills and public speaking | 4 |
accountant summary currently looking for long termpermanentcontract opportunity financial statement management reporting cost accounting asset management budgeting forecasting cash flow management payroll functions audit preparation inventory control career summury a competent efficient and highly motivated professional with hands on experienced in the fields of finance and connected department over years experience years in qatar in a multicultural environment successful back ground in trading contracting and service companies accounts and able to produce many reports for the project purpose my professional capacity included finalization of accounts and preparation of various reports for accounting purpose managerial decisions dedicated and complete multiple tasks follow through to achieve project goals and excellent knowledge to accounting softwarecomputer programs successfully completed diploma in manual and computer accounting packages from shreeshankaracharya kerala india excellent knowledge in tally erp peachtree daceasy working knowledge in delta software doha qatar proficiency in microsoft office experience accountant to company name positive trading and contracting is mep contractors generally undertake design supply installation and maintenance of all electromechanical works and trading as an accountant i was directly reporting to cheif accountant of the company primarily responsible for balance sheet account reconciliations including accounts payable and accounts receivable and complete allocations on a monthly basis also handled daily transactions and journal entries job costing and reporting ensuring that set accounting processes policies systems and programs are followed job responsibilities responsible for the maintenance of the accounts and accounting system of the company for the purpose of generating the companys financial statement handling of update tasks to ledgers and carried out journal entries transaction customer ledger cash receipts payment voucher reconciling of accounts payable and receivable prepare aging wise reports accounts payable and receivable cross checking all bills voucher verification and other documents banking calculating project cash requirement preparation of bank reconciliation statements responsible for office petty cash and verification vouching of accounts by verifying the nature and authenticity of expenses issuing the lpo and monitor purchase price variance of raw materials costing and calculation of material consumption reconcile balance sheet accounts to appropriate subsidiary ledgers and performs account analysis to ensure appropriate adjustments are recorded timely payroll coordinated monthly payroll functions for employees and calculate over time manage timely payment of workers compensation interface with external auditors accountant cum admin finance hr company name november to focus mall is the real estate company and first premium shopping mall in kerala with leading brand retail outlet as an administrator responsible for providing accounting clerical support of the team and coordinating the administration department job responsibilities handling of update tasks to ledgers and carried out journal entries transaction customer ledger cash receipts providing financial administrative and clerical services in order to ensure effective efficient and accurate financial and administrative operations provide support to staff on the production of timesheets travel claims orders and any other relevant to assist and and coordinating promotional activities within in the mall updates daily weekly monthly report to management prepares statement of accounts and follow up collections prepares cheques and official receipts coordinated monthly timesheet for payroll functions maintaining employee files and the hr filing system reconcile merchant statement of account with company records responsible in documentation and other general office duties page of shameeh cv tax matters auditing tax consulting firm india job roledepartment accountant trainee finance duration may to april tax matters provides full range of audit and accounting services in accordance with international standards including auditing taxation and other financial consulting services to dynamic businesses of all sizes working with a wide range of businesses charities social enterprises sole traders high net worth individuals job responsibilities preparation of day books bank reconciliation stock estimation two way comparison income and expense entries into the accounting system maintained ledgers and accounting records petty cash verification and vouching of accounts by verifying the nature and authenticity of expenses verify calculations and input codes in to the accounts system in an accurate manner entering vendor invoices paying bills and creating invoices for its clients fixed asset update education master of business administration mba finance and marketing icfai university india finance and marketing bachelors of commerce bcom tax calicut university state india tax interests state media wll doha qatar job roledepartment senior accountant finance duration june till the date state media wll is subsidiary of qatars prominent holding company state holding as the startup member i played a vital role in settingup maintaining and improving the financial system of our companies helped to determine financial strategy and policy arranging the appropriate funding and managing financial risks in company ensured company has the cash and liquidity to meet its obligations and involved in hr and compliance matters i was official point of contact for all financial matters reporting directly to cfo of holding company and managing director of state media job responsibilities prepare examine and analyze accounting records financial statements and other financial reports to assess accuracy completeness and conformance to reporting and procedural standards summarizes current financial status by collecting information preparing balance sheet profit and loss statement and other reports checking and updating of computerized systems such as vouchers payroll accounting fixed asset accounting tracking etc finalization of accounts with timely review and reconciliation of each trial balance account investigates and corrects discrepancies expense allocations and perform general ledger account analysis as part of the month end close process monitoring cash flow income and expenses and generating various financial reports as required by group of company finance head and forecast fund requirement issues invoices and subsequent collection of the funds tracking accounts receivable constantly communicating with clients to collect outstanding and manage the payables bankers and auditors manage payroll leave salary and gratuity payments prepare payments by verifying documentation and requesting disbursementslocal and foreign creditors settlements through tt and cheques petty cash payments contractual obligations supervision over other payments develop maintain and analyze budgets preparing periodic reports that compare budgeted costs to actual costs coordinate among various heads of department of organization in fulfilling requirements and achieving intended targets personal information areas of interest accounts administration age date of birth april coordination operations core competencies gender male team player nationality indian honest and adaptable coordinating skills religion muslim hobbies interest marital status married reading passport details e6908187 india photography languages known visa status company work visa transferable noc available englishread write speak driving license valid qatar driving license holder hindi arabic read write malayalamnative reference available upon request additional information state media wll doha qatar job roledepartment senior accountant finance duration june till the date state media wll is subsidiary of qatars prominent holding company state holding as the startup member i played a vital role in settingup maintaining and improving the financial system of our companies helped to determine financial strategy and policy arranging the appropriate funding and managing financial risks in company ensured company has the cash and liquidity to meet its obligations and involved in hr and compliance matters i was official point of contact for all financial matters reporting directly to cfo of holding company and managing director of state media job responsibilities prepare examine and analyze accounting records financial statements and other financial reports to assess accuracy completeness and conformance to reporting and procedural standards summarizes current financial status by collecting information preparing balance sheet profit and loss statement and other reports checking and updating of computerized systems such as vouchers payroll accounting fixed asset accounting tracking etc finalization of accounts with timely review and reconciliation of each trial balance account investigates and corrects discrepancies expense allocations and perform general ledger account analysis as part of the month end close process monitoring cash flow income and expenses and generating various financial reports as required by group of company finance head and forecast fund requirement issues invoices and subsequent collection of the funds tracking accounts receivable constantly communicating with clients to collect outstanding and manage the payables bankers and auditors manage payroll leave salary and gratuity payments prepare payments by verifying documentation and requesting disbursementslocal and foreign creditors settlements through tt and cheques petty cash payments contractual obligations supervision over other payments develop maintain and analyze budgets preparing periodic reports that compare budgeted costs to actual costs coordinate among various heads of department of organization in fulfilling requirements and achieving intended targets personal details areas of interest accounts administration age date of birth april coordination operations core competencies gender male team player nationality indian honest and adaptable coordinating skills religion muslim hobbies interest marital status married reading passport details e6908187 india photography languages known visa status company work visa transferable noc available englishread write speak driving license valid qatar driving license holder hindi arabic read write malayalamnative reference available upon request skills reconcile balance sheet accounts account reconciliations accounting accountant i accountant accounting system accounts payable and receivable accounts payable and receivable accounts payable accounts receivable administrative auditing balance sheet bank reconciliation banking cash receipts clerical consulting costing clients documentation filing finance financial financial consulting focus general office duties hr job costing ledger materials office works payroll policies processes real estate reconciling reporting requirement retail tax wise | 18 |
engineering supervisor skills plc iec ladder logic functional block diagram structured text instruction list java c visual basic vhdl pspice assembly intel motorola ti labviewsoftware packages autocad inventor matlab microsoft office psim easy power xilinx ise printed circuit board cad protel siemens step wago codesys allen bradley rslogix erp alliance global shop xa sap professional experience engineering supervisor december to current company name city state leading and supervising engineering staff members as they perform their tasks and participating in budgeting scheduling and staff management establishing design standards specifications criteria scheduling and resourcemanagement for products and projects working closely with product line management to serve clients aftermarket needs recommending and implementing improvements to engineering processes methods and controls conferring with management production and other departments regarding manufacturing capabilities production schedules and other considerations to maximize efficiencies electrical design engineer may to december company name city state identifying products within line of variable frequency drives switchboards generator control cabinets and plc based control consoles having potential for improvement developing new products used in power systems productline composing documents outlining the projects design verification and validation process in accordance with api standards modeling the newimproved products using computer simulation tools in order to confirm specified performance newimproved products comprehensive hardware design and complete software integration creating bill of materials oneline drawings schematics layouts and instruction to manufacture prototypes developing test procedures to verify prototypes performance specific projects custom precharge circuit for vfd systems with multiple inverters and common rectifier 24vdc overvoltage relay for protection of 24vdc control devices against overvoltage standalone vfd house for raising derrick mast test topdrives and other applications iecexatex certification of low voltage motors 600v 1800hp design of new motor testing facility using common dc link vfds to replace active front end drives commissioning of siemens vfd lineup project engineer october to may company name city state designing generator control systems variable frequency drives dynamic braking cabinets switchboards panel boards jacking switchgears plc based control consoles and remote io boxes for land and offshore rigs developing bill of materials block diagrams electrical onelines detailed schematics and interconnection cabling diagrams supervising production process of designed systems composing factory acceptance test procedures for manufactured products and supervising the procedures performing detailed troubleshooting of drilling equipment using computer simulations and by testing equipment on site and in the field traveling to customer site to meet with client test troubleshoot and commission the product as the project manager leading the team of onsite manufacturing staff vendors and subcontractors performing technical studies including center of gravity calculation motor model short circuit breaker coordination harmonic calculation ieee arc flash fault analysis voltage drop and power flow study to obtain certifications for designed equipment compiling technical and nontechnical reports to describe products specific projects kencana km tender drilling unit kencana shipyard malaysia vfds mccs generator controls panel boards 480v and above and control consoles friede and goldman vfd based jacking switchgears and control console remedial offshore vfd lineup control and io consoles xtreme drilling and coil standalone vfd lineup control and io consoles shengli jacking switchgear facility engineer august to october company name city state power distribution general responsibilities composing proposals estimates and construction drawings for lighting low and medium voltage power distribution grounding and alternative power generation systems responsible for the campus renovations environmental safety automation controls and hvac needs specific projects new testing facilities for several engineering departments renovation of buildings hvac system conversion of 4kv power distribution to 5kv golf cart charging station with solar panel roof automation engineer intern january to august company name city state design and implementation of microprocessor based monitoring systems for laser spectrometers education and training bachelor of science electrical and computer engineering aug university of oklahoma city state gpa gpa gpa electrical and computer engineering gpa gpa skills api autocad automation budgeting c cabling cad conversion client clients dc designing erp flash functional hardware design hp hvac instruction intel java labview laser lighting logic materials matlab microprocessor microsoft office modeling motorola plc power distribution power generation processes programming proposals protel pspice renovation renovations safety sap scheduling schematics siemens simulation staff management step structured supervising switchgear tender troubleshoot troubleshooting validation vhdl visual basic xa | 17 |
interior designer professional summary hands on and highly motivated interior designer involved in all stages of design from concept inceptionand development to installation resultsoriented design professional who works with the design teamto provide seamless cutting edge and creative designs within strict time frames work history interior designer jan current company name city state consulted with clients to determine scope of project and appropriate budget to achieve clients goal in a high level of design presented professional and polished storyboards layouts and budgets based on scope of each project offered solutions for design concerns negotiated and assisted in writing contracts to present to client selected and sourced all hardline materials surface materials paint colors and architectural solutions to assist in completing project created custom furniture as needed by interfacing with fabricators and artisans guided assistants contractors and peers in resolving design issues whether aesthetic or structural offered clear and fair communication to team members assisting with design process sourcing of all ffe items to suit specific project needs while maintaining project budget procurement of all items needed to complete project within deadlines receipt and placement of furnishings art and all decorative elements created custom furniture as needed by interfacing with fabricators and artisans procurement budget preparation sales and customer service colorist and paint specialist education high school diploma shadle park high school city state skills photoshop art budget preparation budgets budget contracts client clients customer service layout leadership and training materials office suite paint procurement rendering sales sketching additional information esprit apartment community marina del rey ca bryson square apartment community atlanta ga turpin ranch jackson hole wy boulders apartment community las vegas nv nordstrom summer home union wa nordstrom home bellevue wa blumer residence bellevue wa baruffi residence bellevue wa waechter house boat seattle wa windermere real estate offices seattle wa wood residence sun valley id wood residence seattle wa luigi osteria los angeles ca pho restaurant los angeles ca la spice catering los angeles ca borracho cantina los angeles ca caffe primo los angeles ca caffe primo glendale ca caffe primo hollywood ca lofts at theater square apartment community petaluma ca | 1 |
director finance projects summary organized resultsoriented finance professional with a tangible track record of consistently delivering exceptional financial modeling and analytic support proved success of managing daytoday business activities of financial analytic systems and teams supporting ma activity managing largescale projects developing implementing and auditing business process flows and ensuring the accurate disclosure of financial facts experienced leader working across the organization to create compelling analysis with the goal of influencing improved business performance highlights financial system assessment and implementation business process improvement buy sell side due diligence indepth knowledge of sap purchase accounting analytical support forecasting and planning advanced excel modeling project management impairment analysis lease accounting accomplishments member of the sell side team responsible for the financial analytic modeling and support of the confidential information memorandum financial model and due diligence process resulting in a billion sale of img to wme and silver lake partners completed may developed documentation and analytics for the european union turkey and united states antitrust fillings related to the sale of img to wme provided analytic support of purchase accounting goodwill and intangibles post sale wmeimg implemented statutory ledgers countries sap configured and implemented fixed assets sap legal entities implemented sap budget and planning ms experience director finance projects january to current company name city state responsible for the strategic design implementation integration and accessibility of resources enabling effective and reliable data analytics and business intelligence across the enterprise responsible for deploying efficient approaches to the processing of financial data across the various teams within the finance division additional responsibilities include appropriate source identification building of data extraction methods design and maintenance of data reconciliations and data modeling tools as well as overall financial reporting analysis support key principles applied innovation automation accuracy continuous improvement and the generation of additional capacity within the finance division manager of business analytics january to january company name city state developed and supported methods and studies to determine the effectiveness of business plans policies and procedures in a billion multinational environment supported consolidated and reported the quarterly and three year rolling financial forecast of users worldwide analyzed financial information to determine the information constituted an accurate and adequate disclosure of facts supported business unit requests for special projects related to financial forecasting and analysis developed and supported forecasting methods for currency exposure and currency hedging activity maintained the integrity of the financial forecasting system assistant finance director corporate services may to january company name city state assistant finance director of service centers worldwide overseeing the monthly finance activities related to corporate activity performed month end close reporting and analysis activities of worldwide locations 150m annual budget developed lease accounting policies and procedures developed and administrated the capital expenditure planning and reporting process svp financial planning analysis january to may company name city state developed portfolio valuations utilizing discounted cash flow models econometric modeling and risk simulations developed quantitative risk and return models responsible for identifying and pricing acquisitions for private equity responsible for buy side valuation analysis responsible for due diligence responsible for projections and budgets worked with low income housing and historic tax credits education bachelor of arts economicsgeography university of cincinnati city state mba finance bowling green state university city state teaching assistant statisticseconomics skills sap business warehouse business planning and consolidation business objects sas crystal reporting acquisitions automotive budgets budget business objects business planning business plans cash flow content controller draw cost accounting crystal documentation due diligence economics electronic data interchange equity finance financial analyze financial information financial forecasting financial planning and analysis forecasting modeling month end close policies pricing reporting sap sas statistics tax teaching valuation | 15 |
construction and design project manager summary seasoned design and construction project manager with more than years experience in managing multimillionprojects in the us and abroad expertise in coordinating and overseeing all aspects of design and construction fromconceptualization to completion while providing continuous status reports to business owners and investors proventrack record of achieving construction goals and consistently completing projects on time and budget fluency inenglish and italian with working knowledge of spanish and french seeking to leverage success and experience to takenext career step in a challenging project management position with a respected institution in connecticut skills sage timberline software compeat quickbooks microsoft office suite word excel powerpoint outlook access experience construction and design project manager to current company name city state oversee all facets of project management for several multimilliondollar restaurant and residential projects in new york city and london including contract negotiations and administration project estimation material purchasing budget management and site management managed design and construction for projects to date coordinate with owner and investors during preconstruction phase to develop requirements scopes of work and budgets execute and manage budget and schedules from conception to completion organize trades procure source materials and liaise between owner principal architect designers engineers subcontractors and vendors partner with architects to solicit bids for construction and design assess bids and award contracts manage selection and hiring of design and construction subcontractors and work with both teams to achieve milestones on time and on budget document observations and photograph ongoing design and construction work produce field reports and regularly communicate project status to internal partners weekly investigate issues and expedite resolution to maintain timelines and budgets develop strategies to prevent recurrence of issues research and commission artisans to build site specific and custom objects for interior and exterior design and décor source and purchase materials from international vendors and purchase and coordinate material shipments from vendors to construction sites ensure compliance with requisite regulations including federal state and local building codes and safety guidelines past experience includes education program coordinator at solomon r guggenheim museum officemanager at cranmer art conservation inc and assistant program manager at trinity college education and training bachelor of arts museum studies and art history art history italian the city college of new york city state museum studies and art history art history italian the university of vermont city state deans list certifications design and construction budget development and management project management requests for proposal and estimation contract negotiations and administration sourcing and procurement skills architect art budget management budget development and management budgets budget building codes contract negotiations contracts design and construction hiring materials access excel microsoft office suite outlook powerpoint word officemanager procurement project management proposal purchasing quickbooks research safety sage solomon timberline | 19 |
chef professional summary to obtain a position within an environment that offers a challenge and the capability to gain more knowledge about the company to be given the opportunity to grow within the company and the chance to progress in my career once a job is obtained within a specific organization to have the ability to help the company advance productively and efficiently professional experience company name august to september chef city state prepped food for catered events such as weddings parties and business luncheons setup tables and chairs for banquet and dining space executed banquet style and plated lunches and dinner company name october to september chefassistant manager city state prep and cook for lunch service catered business lunches for ceo of the museum manage daily sales reports train new personnel both front and back of the house track weekly food cost company name october to october cook city state prep for dinner service prep and cook for banquet parties of or more clients line cook during dinner service bake desserts for both the restaurant and banquet services company name april to august cashier city state process customer transactions help customers apply for sears credit cards process customer return of merchandise sort fold put away unwanted merchandise education and training grantham universityonline college present associates applied sciencemedical billing and coding applied sciencemedical billing and coding california culinary academy march certification in baking and pastry city state walla walla high school june high school diploma city state skills credit clients personnel sales reports tables | 14 |
senior aerospace quality engineer profile six sigma black belt total quality management spc qfd mistakeproofing root cause corrective action value stream mapping gage capability pfmea apqp dfmea pokayoke cpk dmadv qfd sipoc copis and capa resultsdriven mechanical engineer with solid product engineering and qa experience teamoriented senior quality engineer with over five years experience developing and testing commercial and military turbines skills training program implementation the mathworks matlab quality control energy management systems engineering software strong presentation skills process improvement operations research reliability testing geometric dimensioning lean manufacturing physics material properties leadership team player failure analysis product engineering accomplishments product improvement liaised with mrb to modify and improve overall product performance eliminated machine defects through recommendation of machine adjustments statistical analysis performed data collection and statistical analysis that resulted in sound recommendations that were adopted by department project management supervised project production efforts to ensure projects were completed to company standards on time and within budget constraints document control served as document control specialist to design micro precision apertures sheet metal enclosures membrane switches and cabling while following proper standards professional experience senior aerospace quality engineer february to september company name － city state handled the authorization of all internal blueprint and utc revision changes supervised the nondestructive testing and etl lab performed as9102 first article inspections and prepare all applicable documents for submittal per as standards directed kaizen and lean manufacturing meetings weekly in front of an audience of about thirty engineers identify negative quality trends and initiate appropriate correctivepreventative actions lead project engineer of the jsf f ramjet development stages any engineering changes required my prior approval review authorize and sign off all process routers making sure quality clauses and customer specifications are documented and acknowledged maintained aerospace quality management systems both internal and external collaborated with engineers and project managers regarding design parameters for client projects initiated statistical analysis project that resulted in sound recommendations adopted by entire department through value stream mapping auditing experience with outside agencies and internal trained junior level quality engineers on how to properly organize fair packages and also taught them helpful six sigma methods handled all regulatory complaints from agencies such as the united states dod and faa and took appropriate corrective action progressive knowledge of the codes of federal regulations as they pertained to ge aviation materials program manager january to november company name － city state focal point to supplier quality assurance materials control lab and engineering source approval personnel to ensure the facility is compliant with procedures and audit requirements maintain constant liaison and communicate effectively with clients prepared accurate specifications for purchase of materials and equipment for purchasing department lead the programs supply chain activities and advise the scm director on material strategies and plans reporting of unit reliability repair costs technical changes investigations repair shop capacity performance metrics developed and lead supply chain proposal activities including task descriptions bases of estimates rfp solicitation and cost and pricing develop the eac estimate at completion and material forecasts by coordinating the collaborative inputs of the various elements of supply chain and finance participate in daily management and prepare reports and corrective actions for key performance indicators kpi in advance of monthly review exert influence and have an effect on the overall objectives and longrange goals of programs and be an influencing member of the ipt integrated product team team strict adherence was followed using both customer and aerospace standards write reproduction procedures for any anomalies encountered and generate comprehensive reports demonstrate experience in manufacturing and continuous improvement tools exert influence and have an effect on the overall objectives and longrange goals of the program and the program ipt team working knowledge and training in supply chain management contract law fardfar as it relates to government contract directed customer installations maintaining cost efficiencies based on space and power allocation resolved part and assembly discrepancies mathematics and physics tutor january to may company name － city state educate students on how to solve mathematical equations using formulas and proofs and in addition using technology including the ti series calculators matlab and minitab tutor mathematical topics including calculus differential equations partial derivatives statistics stochastic and advanced calculus discrete mathematics linear algebra number theory finite element analysis lie superalgebra fluid mechanics applied physics solid state physics and real analysis additionally i worked with engineering students prepare for the fe examand actuarial students prepare for their first four professional exams by appointment related coursework phd theoretical physics massachusetts institute of technology － city state usa gpa hy loh award scholarshipnational defense science and engineering graduate ndseg fellowship and scholarshipapproved dissertation measurement of the z boson transverse momentum distribution at the tevatron national defense science and engineering graduate ndseg fellowship and scholarship approved dissertation measurement of the z boson transverse momentum distribution at the tevatron deans list summa cum laude mba econometrics mit sloan school of management － city state usa gpa deans list gpa coursework in identifying areas of positive and negative private sector aerospace fluctuations emphasis on longrange military spending and to whom the funds are allocated to gpa ms applied physics massachusetts institute of technology － city state usa gpa summa cum laudedeans list gpa pi kappa chapter meche honors societydissertation studies of ultrafast structural dynamics in metals summa cum laude deans list gpa pi kappa chapter meche honors society advanced coursework in physical applications to aviation dissertation studies of ultrafast structural dynamics in metals bachelor of science mechanical engineering massachusetts institute of technology － city state usa gpa summa cum laudedeans listpi kappa chapter meche honors society gpa summa cum laude deans list pi kappa chapter meche honors society gpa advanced coursework in mathematics lean six sigma black belt lean six sigma green belt villanova pa villanova university － city state black belt six sigma villanova university － city state usa six sigma quality spc qfd mistakeproofing root cause corrective action value stream mapping gage capability pfmea apqp dfmea pokayoke cpk dmadv qfd sipoc copis and capa phd theoretical physics massachusetts institute of technology － city state usa gpa deans list gpa graduate student council of the massachusetts institute of technologyphysics department representativesigma pi sigma national honor society mechanical engineering with a concentration on aerospace modeling and design undergraduate analysis of particle kinetics and heat transfer variability in fluidized bed processing undergraduate analysis of d contact mechanics problems by the finite element and boundary element methods undergraduate advanced composite materials research for air and ground vehicles undergraduate metacontrol of combustion performance with a datamining approach undergraduate hydrodynamic instability at high energy density post graduate topology of birational manifolds and applications to degeneration post graduate blastwavedriven multidimensional rayleightaylor instability experiments post graduate effective field theory and d grand unified model post graduate transitory control of separated shear layer using impulsive jet actuation post graduate affiliations american mathematical society member connecticut and western massachusetts chapter of mensa member knights of columbus 3rd degree knight american physical society member american society for quality certified quality improvement associate connecticut academy of science and engineering member american institute of aeronautics and astronautics member board of directors harc inc american society of mechanical engineers personal information eulermascheroni constant a transcendental number is a number possibly a complex number which is not algebraicthat is it is not a root of a nonconstant polynomial equation with rational coefficients originally created by leonhard euler in his paper titled de progressionibus harmonicis observationes in represented by the greek letter gamma euler valued at mathematicians for years have not been able to prove the eulermascheroni constant is transcendental i developed an infinite sum series while also making use of the taylor polynomial proving the eulermascheroni constant is a transcendental number fields medal candidate nobel laureate candidate for work in physics the association of american publishers copyright skills d approach auditing calculators continuous improvement datamining derivatives engineer etl finance government iso iso law director materials mathematics matlab meetings minitab modeling personnel physics pricing proofing proposal quality quality assurance reporting research rfp routers six sigma spc statistics supply chain supply chain management additional information publications eulermascheroni constant a transcendental number is a number possibly a complex number which is not algebraicthat is it is not a root of a nonconstant polynomial equation with rational coefficients originally created by leonhard euler in his paper titled de progressionibus harmonicis observationes in represented by the greek letter gamma euler valued at mathematicians for years have not been able to prove the eulermascheroni constant is transcendental i developed an infinite sum series while also making use of the taylor polynomial proving the eulermascheroni constant is a transcendental number fields medal candidate nobel laureate candidate for work in physics the association of american publishers copyright | 23 |
business development executive summary an achievement driven professional highly skilled in sales product development strategic marketing and salesforce leadmanagement creative with an extensive knowledge of industry sales points both in and out of consumer markets dynamiccommunicator who consistently exceeds goals and expectations skills brand development analyzing market trends established track record of exceptional sales results account management excellent negotiating tactics skilled multitasker salesforce lead management strong interpersonal skills experience company name january to current business development executive state responsible for growing ceridians business throughout the canadian enterprise market collaborates with internal stakeholders to develop strategic gtm works with internal marketing team to develop campaigns for the targeted market manages the introduction of new programs andor features within ceridian to consumer base conducts market research profiles customers makes presentations and participates in sales calls and marketing events to establish customers and determine market segment revenue potential develops and implements marketing and sales strategy for securing andor increasing market share sales and profit participates in quarterly qbrs company name november to january solutions analyst city state reviewed new customer orders and manually enter data into sap processed transactions pertaining to designated vendor provided information and guidance on vendor products and programs company name october to october product marketing specialist city state owned the communication of vendor partner business strategy to internal partners sales purchasing and marketing services consumer and sales rep marketing at 5linx convention seminars including marketing branding and consumer relations met and interacted regularly with vendor partner reps management and executives to make formal presentations on product trends performance profitability and results of product line promotions assumed leadership role in the department and vendor meetings on assigned projects company name december to july project coordinator sales city state created publications that were focused on key business sectors reaching corporatelevel executives worldwide delivered content through print and online media developed and maintained longterm relationships with vendors and clients consistently hit and exceeded sales goals built strong client relationships and provided valueadding services developed sales strategies and negotiated and closed profitable projects education and training miami dade college marketing management real estate city state marketing management real estate | 5 |
engineering lab technician summary to obtain a position in my field of electronics with a company that offers opportunities for advancement based on strong technical skills and work performance skills construct test and troubleshoot acdc circuits determine voltage current resistance and power by calculations and measurements identify electronic components and schematic symbols utilize oscilloscopes to measure ac frequency very proficient in soldering troubleshoot and identify faulty capacitors inductors and transformers skilled in the use of hand tools for repairing and installing electronics create circuits with multisim cad software assembledisassemble pcs and electronics to the component level familiar in c c java script sql visual studio microsoft team foundation microsoft test manager tera term gshell linux osi studied and understand programmable logic controllers digital communications with fiber optics understand different types of transmission lines twisted pair utp shielded pair and coaxial proficient with microsoft word excel powerpoint access outlook strong oral and written communication skills adapt to new technology at an accelerated rate experience engineering lab technician jan to jan company name － city state run software tests physical checks and beverage qa tests on new technology being developed build test cases for new software builds perform regression functional and smoke testing use refractometers to test brix use oscilloscopes to test wave patterns in circuits support different platforms with software installation light plumbing and testing trained in all beverage quality test tools including refractometer oscilloscope and function generators multimeters and all basic hand tools run various test cases on new platforms to ensure stability in units before field release responsible for mechanically troubleshooting lab fixtures within the freestyle platform calibrate alpha and beta prototype units to perform at optimal expectation work closely with software developers testing strategies in the implementation of software microsoft test manager to write test cases and create bugs for software development microsoft team foundation server to add tasks to pbis tera term software application to provide sshserial connection to linux platform devices gshell software to view modify on sub machines engineering validation test technician jan to jan company name － city state test and validate new technology from automotive manufacturers run environmental tests on infotainment devices build various wire harnesses for testing equipment operate thermotron chambers to test stability in head units perform continuity tests on wiring assemblies run xaxis yaxis and zaxis vibration tests test dvd cd gps usb and ipod infotainment devices for manufacturers specifications electromechanical technician jan to jan company name － city state build and calibrate series mercury porosimeter instruments build series chemisorption and physisorption instruments electromechanical assembly assemble pc boards use hand tools to build calibrate and test entire units to completion troubleshoot components when failures occur in unit boards assemble plumbing and servo valves drivermall specialist jan to jan company name － city state drive and maintain a ft pumper truck interact and service customers on a daily basis handled complicated machinery constantly education and training associate of science degree computer and electronics engineering technology itt technical institute － city state computer and electronics engineering technology bachelor of science degree electronics and communication engineering technology september electronics and communication engineering technology maintained an a average every quarter since enrollingobtained highest honors certificate every quarter publications mki waste oil systemssteve brawleyceo of mki waste oil systems skills alpha automotive basic c c cad cd oral dc dvd electronics fiber optics functional gps hand tools java script linux logic machinery access excel outlook powerpoint microsoft word multimeters oscilloscopes oscilloscope osi plumbing quality qa repairing ssh software developers software development software installation soldering sql test tools transformers transmission troubleshoot troubleshooting usb view visual studio wiring written communication skills | 17 |
senior graphic designer summary diverse resultsoriented graphic designer with over years of experience in print logo design and dimensional signs passionate about comprehensive strategic and brandbuilding design demonstrated ability to work both independently as well as collaborate in large design teams flexible big picture outofthebox thinker and expert brainstormer with special emphasis on conceptual design highlights graphic design expertise creative design aptitude quality assurance team leadership adobe cc suite strategic planning training and development corporate design accomplishments successfully orchestrated complex projectsfrom the idea stage through design mockup and final renderingto meet customerexpectations while buildingcustomer loyalty grewclient base through strategic relationship building andconsistently delivering successful campaigns and designs experience to senior graphic designer company name － city state sketched designs for large home builders such as stanley martin ryan homes nv homes van metre homes stylecraft homes dan ryan homes etc adhered to strict branding guidelines when preparing sketches for client review designed logos interior acrylic display signs with stand off wall mounts d signs impact logo signs routed top signs whip flags mailboxes take one boxes feather flags amenity signs site id sign model id signs banners and more prepared all final print files uploaded sketches and final print file links to keyed in initially and then to pace software cut vinyl on fc7500 plotter to senior graphic designerproduction manager company name － city state developed creative graphics that simplified complex messages recommended techniques methods and media best suited to produce desired visual effects adhered to all corporate brand guidelines when preparing graphic materials maximized operational efficiency by mentoringstaff on various customer service initiatives spearheaded and coordinatedgraphic design projects fromconception to completion collaboratedwith clients to create vision conceive designs andmeet tight deadlines daily developed excellent relationships withmultiple vendors and outsideinstallers to ensure thesuccess of current and future projects created and fashioned highly persuasivesales and marketingproposals processedestimates price proposals invoices and emailedcustomers via quick books printedinhouse designs and customer prepared files on wide formatprinter to graphic designer company name － city state designed interior and exterior signs banners trade show graphics association graphics dimensional signs etc vectorized and designed client logos cut vinyl on ioline graphics plotter printed graphics on hp large format printer education liberal arts florida state university panama canal branch visual communications art institute of pittsburgh － city state associates degree skills invoicing quick books software adobe illustrator cc cs6 adobe photoshop cc corel draw x7 microsoft office suite omega composer printers hp hp designjet l25500 vinyl plotters summa d120r graphtec ioline hs15 fc sign tracking software keyed in and pace portfolio linked in | 1 |
consultant qualifications i am a senior it infrastructure specialist and have years of oem administration and years of dba administration i have masters in computer applications mca and a seasoned technical specialist providing business infrastructure solutions services and support according to defined processes with an overall experience spanning years and having worked for oracle for a period of years i have a tremendous track record in it support area for multiple products and applications with a great level of consistency and excellence my expertise includes his expertise includes project management oracle enterprise manager implementation specialist weblogic server administration incident management database administration oracle cloud operations people management itil service management operations management change management aws process capability technical support for 24x7 systems technical skills skills experience total years last used operating system linux hpunix solaris windows work experience july company name consultant collaborate with clients customers to ensure successful implementations which includes implement oem 12c setup apply bp plugins performance monitoring notification set up installupgradepatch oracle database performance tuning installupgradepatch oracle weblogic servers deploy applications december to june company name city manager managed a team for enterprise manager cloud controlcloudem12c for oracle public cloud that supports and facilitates end to end monitoring solutions for oracle cloud services manage a global team for cloudem administration oem 11g12c create plans work with team to execute the project plan in building new em sites for cloudem customers and administer them recruit work with new team members to bring them on board in quick time writing technical documents to help team members in executing new projects provide technical guidance throughout the project life cycle process development in a continual manner and provide trouble shooting assistance february to november principal systems consultant part of oracle public clouds monitoring solution team cloudem operations team monitoring included database double the number of fusion middleware targets zfs targets and making enterprise manager the source of truth for any monitoring and inventory storage solution in oracle public cloud the cloudem operations team supports multiple em sites across all of the oracle fleet this is an ever growing portfolio as oracle is constantly adding new data centers when a new site is added it is the job of our team to build out the new em environments operations team provides the physically installed servers both exadata and exalogic and we go on to build out the enterprise manager site this includes building grid and database installing oms agents configuring em for ssl and sso and working to set up tas and sdi provisioning services each of our sites monitor saas software as a service andor paas platform as a service environments projects varying from building new environments in different data centers building disaster recovery environments oracle management server upgrades new releases database upgrades applying critical bundle patches and updates ensuring high availability for the customers installation of oracle softwaredatabases upgrade grid database from 10g to 11g to 12c apply database psu patches and one off patches to the environment for every possible database bugs responsible for tuning the oracle applications database that run on the unix server to achieve optimal performance proficient knowledge of rac configuration implemented building different oem sites in various oracle cloud data centers deploy oms upgrade oms plugins applying bp on top of oms infrastructure implement backup and recovery procedures using rman for oracle databases and test regularly in conjunction with operations administerupgradepatch oracle weblogic servers april to february company name associate consultant installation of oracle software on linux boxes creating tablespaces and database files based on the ofa model managing database security and creating and assigning appropriate roles and privileges as required by the application administration of oracle 10g application server performance tuning of using explain plan sql trace tkprof rda and statspack applying patches for backend changes monitoring backup schedules provided 24x7 on call production support database reorganizations to reduce fragmentations monitoring alert logs trace files to check database health and corruption education and training mca madurai kamaraj university university of madras rkm vivekananda college trainings and certifictaions six sigma green belt certified itil v3 foundation certified oracle dba 10g11g admin workshop i and ii ocp oracle weblogic serverapplication server 11g administration oracle 10g11g rac dba training exadata and database machine administration workshop pmp project management professional training pursuing aws solution architect associate certification bsc math bsc math skills architect backup c change management strong interpersonal skills excellent communication computer applications clients database administration dba databases database disaster recovery inventory it support itil linux people management managing excel ms project windows middleware enterprise operating system operations management oracle applications oracle application server oracle enterprise manager oracle oracle dba oracle database organizational skills people skills excellent presentation skills primavera process development processes project management quick servers six sigma solaris sql ssl technical support trouble shooting troubleshooting hpunix unix upgrades upgrade visio weblogic win runner | 11 |
business development director summary business development director driven to exceed sales goals and build longterm relationships with customers creates a positive shopping experience through highquality customer care highlights fluent in english and spanish actionoriented resultsoriented take charge sales and customer service professional superior communication skills superb follow up skills exceptional relationship building that leads to gaining the trust and credibility of individuals and groups effective team player capable of delivering a strong business case for client action with the skill set necessary to bring it to close accomplishments created strategies to develop and expand existing customer sales which resulted in a increase in monthly sales increased sales volume by adding new accounts in the assigned territory managed a portfolio of accounts totaling 5mm in sales experience business development director to current company name city state managed franchise kia hyundai cdjr chryslerdodgejeep ram traineddeveloped sales team on engagement wcustomers traineddeveloped sales team on crm usage met weeklymonthly with gm and service director for any emails and mail out marketing campaigns built strong relationships with fleet organizations developed a two man team that handles all heat cases sales representative to company name city state developed and managed five home depot accounts generating over 5mm in annual revenue built strong relationships with home depot management associates professional contractors isds government agencies cities municipalities multi family apartment groups investors and diyers monitored and forecast sufficient inventory levels of behrkilz product ready for demand excelled at partnering with all core business operations to significantly increase behrkilz footprint expand market share and generated sustainable revenue won the sales driver award fy successfully executed all initiatives and new product roll outs behr ultra premium plus sp low voc intext oil base ext wood stains floor coatings and kilz pro x trained and developed home depot associates to excel at driving both home depot and behrkilz value while increasing sales through nonstop hands on training won rookie of the year award serviced territories due to lack of human capitol total of accounts keeping them profitable constantly growing won ultimate team player award new home counselor to company name city state sold new homes and produced in revenue in first six months achieved capture rate for inhouse lending company sustained high profit margin through tactful and diplomatic negotiations built strong strategic alliances with investor community which led to multiple revenue streams and increased profitability held firsttime home buyer workshops to build comfort and demand minimized sales cancellations by meticulous customer qualification and realistic expectation setting new home counselor to company name city state sold new homes and produced in revenue used blueprints without a model to sell homes participated in numerous tv commercials for mi casatv protected profits from margin degradation through advanced negotiation skills won beazer homes national marketing award for best idea contributing to new home sales in one day orchestrated community outreach programs to create demand for moveups and firsttime buyers achieved lowest cancellation rate in dallas division built loyal relationships with a large diverse realtor base developed strong relationships with a large portion of the investment community completed all requirements at beazer university won numerous sales contests new business development sales manager to company name city state achieved of fy sales quota implemented weekly training with sales team achieved of ytd sales quota managed wholesale distributer accounts increased territory sales by in q2 and q3 of preserved margin by selling at an average of four percentage points above industry standard broadened market base by identifying new opportunities to expand the focus of wholesalers tracked customer acquisition cost versus profitability created and negotiated contracts agreements proposals and purchases education superstar selling brian tracy ft worth texas how to build a complete sales person plano texas sales success jeffrey gitmer ft worth texas csre psychology peers city state usa psychology of sales brian tracy sales and marketing beazer university city state usa cfni theology csre city state usa associate of arts theology cfni city state usa skills sales and marketing strategy execution account management business development client relations cold calling computer literate creative problem solving crm systems customer needs assessment customer satisfaction customer service lead development marketing | 5 |
project manager and technical implementation career overview contribute my knowledge to the institution willing to learn new skills and take on new challenges in it ensuring commitment efficiency and quality in the roles assigned to contribute to the achievement of strategic objectives outlined by the institution systems architect with expertise in requirement gathering and analysis architectural component and interface design and development for as applications in multiples domains qualifications as administrator excellent problem solving abilities project manager web application security as setting goals and objectives qa tools enterprise technologies system upgrademigrationback up management and teamwork data backup and retrieval as prioritization tasks clear quest sharepoint product template rpgleile technical specifications creations cobol strong knowledge of itil cl integration across ipc incident problem change management utility query and sql aldomacces adaptation model ethical management analyst programmer well tracking management development of departmental budgets coaching and effective delegation of tasks excellent communication skills decisionmaking and conflict manage multiple tasks simultaneous ability to perform hands on work team management of meeting and time production technical skills skills experience total years last used it project manager analyst as administrator accomplishments implementation core banking as company fiserv upgrade core banking work experience project manager and technical implementation apr to mar company name － city project manager as core banking as established compatibility with third party software products by developing program for modification and integration developed and implemented complex internet and intranet applications on multiple platforms coordinated with systems partners to finalize designs and confirm requirements provided continued maintenance and development of bug fixes and patch sets for existing web applications diagnose and troubles hooted unix and windows processing problems and applied solutions to increase company efficiency provided documentation on startup shut down and first level troubleshooting of processes to help desk staff implemented company polices technical procedure and standards for preserving the integrity and security of data report and access designed strategic plan for component development practices to support future projects organized and created shooting schedules for graphic design team supervising the progress of projects from production to post production developed workflow charts and diagrams to ensure production team compliance with client deadlines supervised and provided direction for six technical direct reports regarding network activities recommended network security standards to management provided methodologies for objectoriented software development and integration solutions recommended architectural improvements designs solutions and integration solutions developed data architecture design to enable analysts to perform targeted customer analysis weekly monitoring of the project technical project manager jun to feb company name － city banco del reserva dominican republic dr ensured network system and development of bug fixes and patch sets for existing web applications established compatibility with third party software products by developing program for modification and integration coordinated with systems partners to finalize designs and confirm requirements provided continued maintenance and development of bug fixes and patch sets for existing web applications provided documentation on startup shut down and first level troubleshooting of processes to help desk staff implemented company polices technical procedure and standards for preserving the integrity and security of data report and access built application platform foundation to support migration from clientserver product line to enterprise architectures and services designed strategic plan for component development practices to support future projects organized and created shooting schedules for graphic design team supervising the progress of projects from production to post production designed sharepoint master page and page layout serving as companys main sharepoint support for all technical complications consistently met deadlines and requirements for all production work orders supervised and provided direction for six technical direct reports regarding network activities advocated for endusers to perform testing and problem analysis for server desktop and it infrastructure work provided methodologies for objectoriented software development and integration solutions recommended architectural improvements designs solutions and integration solutions weekly monitoring of the project proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical object responsibilities basic project manager company name define the scope of the project in collaboration with senior management create a detailed work plan which identifies and sequences the activities needed to successfully complete the project determine the resources required to complete the project execute the schedule for project completion that effectively allocates the resources to the activities follow up on objectives and measures upon which the project will be evaluated at its completion execute the project according to the project plan monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project execute the communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project identified by lead pms review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards ensure that the project deliverables are on time within budget and at the required level of quality evaluate the outcomes of the project as established during the planning phase provide guidance and direction to the program and other teams involved support issues resolution and delivery across department teams create and present executive level documentation for use in program status and communications support program project management routines education and training high school diploma juan pablo duarte － city skills as administrator project manager web application security as setting goals and objectives qa tools enterprise technologies system upgrademigrationback up management and teamwork data backup and retrieval as prioritization tasks clear quest sharepoint product template rpgleile technical specifications creations cobol strong knowledge of itil cl integration across ipc incident problem utility query and sql change management aldomacces adaptation model ethical management analyst programmer well tracking management development of departmental budgets coaching and effective delegation of tasks excellent communication skills decision making and conflict manage multiple tasks simultaneous ability to perform hands on work team management of meeting and time prod | 21 |
construction work career overview highly skilled in working with people main course of work has been in the construction area but computers were also a big asset to my knowledge as running a business requires the use of a computer and skills as many other things qualifications strong analytical skills project management strong collaborative skills document management testing excellent problem solving skills customer needs assessment accomplishments leadership served as leader and instructor of new subcontractors project management managed complex projects facilitating acquisition of business requirements prepared specifications developed reporting and analytics website design website design created accent graphics banner ads icons animations and logos using wordpress client interface collaborated on client engagement strategy to drive entry into riskdriven project methodology improving accuracy of project definition sizing estimates and resource budget planning improved client relationships and project predictability through shared business and technical perspectives agreed project roles risk assessment use cases transparent businessaligned development efforts and timeboxed delivery team collaboration initiated development team evolution strategy and deployed best practices such as team building hard work development and repeatable builds defined project skill sets in line with methodology and drove training work experience company name may to current construction work city state prepared and presented technical proposals for clients meeting with the engineers and inspectors for all of the work they needed was also a part of my job accomplishments i have learned how the process of building a building works how to interact with all of the workers and engineers and inspectors the process of scheduling who to come during what time was also clearly visible for me i have learned how to set up a frame how to read blueprints i have perfected my skills of interacting with different people on a very professional level working with heavy machinery was also infused with my work time planning also taught me a great amount of skills company name march to current owner city state each day i come to my office and get the work orders that i can complete that day i plan each day accordingly so that i am efficient as possible i drive to job sites and do very professional type of work interacting with neighbors happens daily so i have learned to interact in a very professional type of way answering any questions they have but also not giving out too much information doing work with buildings plays a major role because i have to winterize the houses finding broken pipes in the walls and submitting them to the larger companies problemsolving skills are used daily accomplishments i have earned the trust of my contractor i have increased the number of jobs i take each day because of the efficiency i have learned meeting with certain people and providing access to homes has become a large portion of my work so i have made many business partners the network of people i knew in this field has grew over these two years and i am very proud of that skills used problem solving is a big part of my job i use it daily efficiency is used daily and i am proud to say i have acquired this skill interacting with business partners neighbors and anyone who has any questions is also a skill i have learned from calling people and setting up appointments to evicting people out of foreclosed homes company name june to september paintercarpenter city state each day i would paint the interior and exterior of houses and offices we came to the job site early to get as much work done as possible we would paint and then when we would make it back to the job site a different day after the paint would dry we would usually install the mill work accomplishments i acquired friends and business partners during this job i would see many people that we did business with and very often they would recommend us to their friends and family i also learned how to be very careful with the work that i do as paint cant be easily washed off or changed i learned to do it right the first time skills used doing everything carefully was the key to this job being very friendly with the crew and with the people we were doing business for was also a big deal i learned about the way houses are built and how to treat different parts of the houses and buildings differently education and training highline community college aa general city state skills framing frame machinery office windows microsoft mac apple works networking paint problemsolving skills read scheduling typing computer formatting leadership teaching learning timemanagement client negotiations | 19 |
creative graphic designer summary after reviewing your post with much interest please take into consideration my qualifications and work experiences in your search as an exceptionally versatile graphic designerartist with years of expertise in marketing advertising packaging and publishing working for a variety of industries in medical education b2c and corporate my objective now is to find a position that will utilize my abilities challenge and expand upon my creativeness and knowledge while i provide my artistic assets in art and design to the benefit of an organization such as yours my skill set includes designing from concept all the way through to production highend catalogs advertisements brochures trade show graphics posters packaging direct mailers presentations medical journals educational books and more utilizing adobe cs6 acrobat professional and ibooks author in addition to microsoft office various databases time management and softskill applications on both mac and pc operating systems from the school of visual arts i received a bachelor of fine arts with a major in illustration and a minor in computer arts i am a resourceful reliable selfstarter whether collaborating within a team environment or working independently with minimal supervision every assignment big or small is performed with a love for art and design from start to finish and attention to detail and deadlines if you are interested please call to further discuss my qualifications and how i may be a valuable future member for your team skills childrens trade k book packaging medical publication product packaging advertising trade show graphics catalogs brochures presentations handouts experience creative graphic designer apr to feb company name － city state • primarily design new speculative advertising andor enhance existing campaigns for small to midsizebusiness clients for publication in directories magazines mobile apps and direct mailers • verbalwritten communication with clients media consultants to present andor springboard design idea • routinely support marketing and sales division by creating collateral and training material such as posters presentations invitations photography awards and handouts • utilize livemeeting and webcast to brainstorm present or troubleshoot any design issues with staff andor clients graphic designer contractor feb to mar company name － city state • facilitate creative design from start to finish for all of the companys promotional marketing and visual needs • collaborate with marketing on concept design and schedules for advertising marketing materials trade show graphics • communicate with publishers digital and print vendors on behalf of the client to confirm work delivered by pub dates monitor and assure quality troubleshoot and resolve any design and digital or print issues as they arise freelance graphic designer feb to mar company name － city state • design layout illustration and production of feature articles monthly articles contents page infographics charts and graphs for monthly medical journals and pharmasponsored quarterly supplements • liaison with medical editorial director and department art director and graphic designers to assure journals and supplements are completed by monthly pub dates freelance graphic designer packaging apr to aug company name － city state • package design of licensed products and creating mock mechanicals of 3d displays for client approval • technical illustration and enhancing existing cad illustrations of products to appear in instruction leaflets • design and production of specialized catalog inserts product instructional leaflets and gift wrapping freelance graphic designerartist mar to may company name － city state • design board books for licensed childrens trade books ie barbie walt disney sesame street and nascar • composed cover art utilizing companys brand approved art templates stylesheets colors and artwork • design seasonal feature catalog inserts for readers digest children books catalogs and promobrochures education and training bachelor of fine arts sequential arts illustration school of visual arts － city state usa skills 3d acrobat adobe cs advertising artist art book design branding brochures cad catalogs catalog concept creative design client clients edit graphic designer graphics design graphics graphic instruction ie marketing marketing collateral marketing materials marketing and sales microsoft office packaging design package design photography posters prepress presentations print production publication quality radio technical illustration training material web graphics author written communication | 1 |
senior vice president of global information technology executive profile highenergy results oriented chief information officer offering global professional experience in managing complex information technology environments and crosscultural teams while effectively aligning and supporting key company initiatives skill highlights strategic planning resultsoriented selfmotivated customeroriented project and program management change implementation team leadership time and resources optimization core accomplishments project management managed crossfunctional teams on large implementations and development projects through out full cycles of system development and implementation methodologies project planning developed successful implementation and migration project plans providing and controlling detailed workplans data conversion and integration strategies and production cutover contingency plans solutions modeling performed business requirements gathering gapfit analysis solution designs development and deployment of application solutions technology architecture designed and implemented cuttingedge technology infrastructure solutions providing failover architecture and disaster recovery plans delivery efficiency delivered all assigned projects on time and within budget realizing significant improvement of processing efficiency through indepth performance analysis and process change risk mitigation conducted periodic risk assessments and mitigated risk by preparing and executing comprehensive testing strategies which included complex business scenarios and systematic stressed testing customer relations develop and maintain all accounts referenceable providing mutually beneficial partnerships between employers and customers professional experience senior vice president of global information technology to current company name city state responsible for all aspects of information technology globally with a staff of employees world wide during my first year tenure eliminated high dependency on consulting firm supporting an erp system globally by developing hiring and mentoring adequate it staff resulting in the creation of selfsufficiency and the generation of about of million dollars savings per year as one of the key members of the ma team planned and delivered successfully in all of the acquisitions executed by the company enabling the realization of anticipated benefits through the migration of systems and integration of technology delivered a single global suite of applications with seamless integration that provided significant efficiency gains by eliminating duplicity and streamlining business processes introduced our engineering and new product development teams to the use of project life cycle management system speeding up our introduction of new products to market enabled effective analysis and decision making through improved analytical capabilities delivered in a single repository of reporting through one data model across all entities formed the companys first it steering committee which is utilized as the forum for it strategic planning and priority recommendations regarding major it projects deployed reliable scalable and fault tolerant technical infrastructure that has provided maximum up time and redundancy on all mission critical systems and technology provided highperformance highavailability and secured networks that are leveraged to facilitate voice data and video communications among offices across the globe while generating significant cost savings director of information technology to company name city state managed a large erp implementation project and the technical infrastructure operations for a large replicator and distributor of dvd and vhs movies responsible for a staff of it professionals directly involved in the implementation of new technology and business applications completed successfully and ontime the implementation of oracle applications after taking over a project that was significantly late and full of issues restructured the technical infrastructure of the company to be able to support the new erp system through out all us locations led the analysis design and deployment of web applications to provide customers with access to realtime information and services implemented a wireless inventory control solution through the use of radio frequency devices developed a new technical support model and implemented new policies and procedures for the processing of technical support requests hired and mentored new it personnel for the postproduction support of the new erp application system trained overseas personnel on the implementation and configuration of oracle applications practice director to company name city state managed projects ranging from 500k to 10m with an average budget savings of under estimate and ahead of schedule coordinated directed and managed a practice of consultants prepared request for proposals responses for largescale implementation projects performed full lifecycle project management and supervision of both permanent employees and contractors domestic and offshore during my year tenure at oracle corporation participated in the business development of over 24m of new contracts completed successfully on time and on budget several largescale implementations of oracles erp suite of applications for fortune clients conducted functional and technical architecture assessments providing customers with solution designs implementation approach and recommendations served as subject matter expert for the supply chain manufacturing and financial aspects of several different projects managed multinational virtual teams operating on one large project from several different locations achieved project benchmarks ahead of scheduleunder budget worked closely with the development organization on integrated testing of product releases and customer pilots of new product information systems director to company name city state managed business applications and technical infrastructure operations for a employee manufacturing and distribution company negotiated contracts directed longrange planning prepared and monitored budgets up to 8m and conducted roi studies responsible for the implementation of manufacturing and financial systems domestic and overseas responsible for the planning and introduction on new business processes and technology infrastructure to support companys growth successfully completed the implementation of oracle financials that resulted in the decrease of past due accounts and in the increase of accuracy and timeliness of financial reporting successfully concluded the implementation of manufacturing applications at facilities in monterrey mex resulting in the decrease of manufacturing cycles and the increase of supply chain performance at corporate targeted levels information systems director to company name city state supported corporatewide projects in the selection delivery and management of new technology supervised traditional department management functions including fiscal responsibility resource management project management and administrative detail as the project manager successfully completed the implementation and integration of mapics increasing companys upsell capabilities by enhancing supply chain streamline successfully deployed new hardware and software architecture through out the company and reduced significantly the need for nonintegrated pc based systems implemented the use of electronic data interchange with preferred business partners increasing customer service levels implemented the use of statistical performance measurements allowing top management to monitor productivity order fulfillment ratios inventory accuracy and other productivity related targets information systems technology manager to company name city state functioned as the information technology manager while orchestrating the proposal and selection of new computing technology and enterprise resources planning systems application successfully completed the implementation of manman mrpii application designed developed and implemented a pull material system to improve inventory control and kanban replenishment of critical material items designed developed and implemented a bar code labeling system to manage shipping and receiving of raw materials and finished product and to comply with customer standards senior systems analyst to company name city state responsible for the implementation of retail industry best practices and for the development of new distribution and replenishment systems designed and implemented a multitier replenishment system for a large chain of supermarkets participated in the designed an implementation of pricing promotion systems and a sales forecasting system education bs computer science university of texas at el paso city state computer science languages bilingual fully fluent in english and spanish skills •experienced in strategic planning and execution •considerable knowledge of business theory business processes management budgeting and business office operations •substantial exposure to data processing hardware platforms enterprise software applications and outsourced systems including cloud saas and iaas •excellent understanding of computer systems characteristics features and integration capabilities •experienced with systems design and development from business requirements analysis through to daytoday management •proven experience in it planning organization and development •excellent understanding of project management principles •constant focus on organizations goals and objectives •demonstrated ability to apply it in solving business problems •indepth knowledge of applicable laws and regulations as they relate to it •strong understanding of human resource management principles practices and procedures •proven leadership ability •ability to set and manage priorities judiciously | 2 |
digital marketing specialist summary im a creative retailmarketing professional with years of experience managing omnichannel marketing campaigns my specialties include digital marketing and media direct marketing with a strong emphasis on direct mail crm and database testing customer segmentation event promotions credit loyalty and project management i have the innate ability to effectively and efficiently execute complex marketing campaigns in a fast paced environment with tight timelines highlights experience company name may to january digital marketing specialist city state responsible for the discovery and development of marketing strategies for both desktop and mobile to drive traffic and sales while meeting roi goals assisted in the development launch and management of a customer acquisition and crm retargeting program created to attribute instore purchases to online behavior assist in the planning execution and analysis of display advertising through various online media networks to support marketing campaigns optimize seo and sem campaigns utilizing reporting tools such as google adwords to review keyword performance and return on ad spend in support of merchandising focus and promotional cadence support new store openings and brand marketing events through geotargeted digital media and marketing campaigns manage partnerships with affiliates in order to promote crm offers and storewide promotions to increase traffic and sales both instore and online leverage data to match customers across devices and to identify new to file managed all digital media relationships such as youtube hulu and pandora assisted in the planning launch and management of a brand sponsored pandora station company name current to january account directoraccount director city state for a large insurance and financial client manage a team of account executives in the execution of omnichannel marketing campaigns allocate agency support and resources to ensure client assignments and daytoday responsibilities are executed above and beyond expectations develop strategies and tactics to achieve client objectives within budget and on time manage vendors in the production and planning of omnichannel marketing campaigns including direct mail email web development and digital marketing assist in identifying and developing new projects and business opportunities for both our current client and future clients analyze data to apply results to future campaigns in an effort to execute more effective and efficient direct marketing campaigns company name may to may crm specialist city state planned executed and analyzed over direct mail and instore crm campaigns that totaled approximately million pieces circulated yearly specialized in database testing customer segmentation modeling and prospecting for direct mail campaigns executed both domestically and in puerto rico and canada provided marketing support for partnerships with such programs as americas next top model sxsw coachella and fashion star managed credit and reward program that generated over million in sales in manage gift card budget of over million for card production promotional programs and maintain b2b partnerships assisted in the development and launch of the new express loyalty program next assisted in customer acquisition and brand awareness to support store grand openings both domestically and internationally company name october to may marketing coordinator city state assisted in the coordination and launch of our redesigned web sites asfurniturecom and vcfcom managed partnership with columbus crew to help in branding efforts assisted in new product launches and rebranding campaigns conduct competitive analysis for key markets maintained crossfunctional partnerships with merchandising and merchandise planning to help support marketing campaigns proofed all advertisements for pricing copy and product accuracy company name september to october senior healthcare sales recruiter city state responsible for increasing sales through existing and new clients recruited screened and managed over healthcare professionals with roles such as rn lpn lsw lisw stna and cna created and executed direct mail campaigns that increased field staff by responsible for generating new business with all types of healthcare facilities responsible for planning marketing and executing seasonal vaccination clinics education franklin university bs marketing marketing promotions and public relations city state gpa deans list marketing marketing promotions and public relations deans list north central state college business data communications city state business data communications skills digital media digital marketing social media email direct mail mobile promotions branding customer acquisitionretention analytics budgetingforecasting database marketing testing customer segmentation | 6 |
assistant teacher summary childcare professional skilled at remaining calm under pressure while keeping the daycare setting light and playful works hard to identify and address behavioral and educational issues highlights positive and cheerful active listener head start program knowledge certified in early childhood education infant toddler and preschool curricula reliable approachable playful highly organized experience assistant teacher to company name city state read stories to the children and taught them painting drawing and crafts disciplined children and recommended other measures to correct behavior carefully monitored childrens play activities maintained daily records of activities behaviors meals and naps communicated with childrens parents and guardians about daily activities behaviors and problems managed general housekeeping duties including feeding diapering resting and cleanup student teacher to company name city state plan implement developmentally appropriate curriculum for year olds children in a vpk classroom assess childrens progress towards vpk standards through daily observation design and maintain a nurturing learning environment for young children supportive vpk student teacher to company name city state assist teacher in setting up learning centers carry out activities with children serve meals to children family style supervise children during playground area summary of qualifications education early childhood education department of children and families certification hours including vpk literacy department of education certification early childhood professional certificate recognized by state of florida as equivalent to national child development associate credential american red cross frist aid and cpr for infant child and adult volunteer experience fort myers institute of technology city state early childhood professional certification special olympics present special olympics skills cpr serve meals preschool teacher computer skills publishing software skills | 3 |
instructional designer summary tamantha uebele is a home health clinical analyst and instructional designer with over years experience in home health and hospice and the epic home health application for years during an enterprise install for prohealth care tamantha served as business analyst principal trainer and application coordinator during an endtoend implementation and system updates post golive she was into the build phase of a system upgrade when she went into consulting as analyst consultant for providence health services she led a community connect home health implementation project involving discovery validation workflow design build and testing at northwest community hospital she served as build analyst on the home health team where her experience involved validation workflow design build testing and clinical breakout sessions at lahey health tamantha was instructional designer leading their home health agencys training environment build materials build and classroom instruction for an integrated implementation she continued with golive support nova review and testing with system updates tamantha possesses expertise in designing building implementing and supporting the home health and hospice application as well as other applications used for home healths module to run successfully adt cadence she has experience in an array of epic functionality including facility profile department settings contact visit types reporting workbench print groups custom form build inbasket user provider build security templates and settings cadence templates smart tools care plan build and the technical needs of remote client qualifications epic home health clinical certification nvt nvt nvt nvt includes hospice epic principal trainerinstructional designer for home health clinical ted highlights consultant experience lead in home health implementation with responsibilities including workflow analysis recommendations redesign presentations and team member duties formal sessions include data gatheringdiscovery workflow validation integrated workflows building testing and training years of experience in the home health and hospice full project experience planning validation build testing golive maintenance and optimization knowledge experience with every version of home health since including releases knowledge of home care and hospice regulations including oasis physicians orders care plans and plans of care equally qualified as analyst instructional designer epic specific experience and expertise application coordinatoranalyst specifics system analysis build testing and system optimization with all versions and new releases for workflow analysis development redesign and validation build maintenance of and other experience but not limited to facility settings eaf profile settings lpr department settings dep contact visit types lct prc reporting workbench reports lrp build and layout of forms and form groups including custom form build lfg inbasket classes pools messages and routing verbal order build lvo user provider build emp ser linked templates subtemplates security points and security classes ecl cadence templates editing patterns exceptions defaults blocks documentation build reports flowsheets care planning problems and interventions management maintenance of the home health databases integrated workflows between home care home hospice inpatient hospice facility integrated workflows between intake scheduling clinical documentation him quality and billing security team application lead data couriermigration team application lead change control and communications application lead business continuity access bcadowntime application lead provided enduser support for all clinical and office users understanding of epics community lead structure involving several regionsinstances epic training curriculum development development of all epic home health training materials including lesson plan matrix course companions training manuals and competency checklists trainthetrainers credentialed trainer and superusers classroom instruction for endusers for all nonclinical courses development of quick start guides and tip sheets training environment build and master patient build for all home health courses maintenance of the home health databases learning homes dashboard work experience instructional designer feb to current company name city state clinical instructional designer for home health during a wave implementation user provider and patient build for the mst training environment created and update training materials powerpoint presentations quick start guides exercise books and tip sheets classroom instruction for various types of classes clinical intake scheduling quality and orders classroom planning including course content course structure and class scheduling build and maintenance of learning homes dashboard contract analyst mar to may company name city state contract ended early due to customers decision to postpone home health implementation analysis reengineering and mapping of current and future workflows with epic version discovery and validation with analyst team and subject matter experts sme new record build and edits for security sers and emps facility structure settings visit types contact types smart forms and other epic records project tracking on multiple tracking tools led several care plan breakout build sessions with clinical smes member of several integrated workgroup sessions clinical content inbasket scanning lab data courier database manipulation and management for home health databases assisted instructional designer with training tools consultant analyst jan to dec company name city state lead analyst for new community connect home health implementation data validationworkflow analysis of both existing agency and implementing agency redesign of several workflows and build recommendations needed for agency differences analysis build design testing and change control led several presentations and data gathering sessions involving multistate regulations and workflows led nursing care plan breakout multistate build sessions application coordinatoranalyst principal trainer jul to jan company name city state implementing home health home hospice and a hospice facility through a successful emr implementation analysis build documentation testing migrating and updating databases clinical readiness lead analysis of current workflows and processes to post golive modification managed system upgrades and maintenance of home health as well as the home health laptop databases required for the remote client software epics home health module initial prep work and build for version upgrade principal trainer for home health implementation environment build training materials build management of tools databases classroom training administrative assistant jul to jul company name city state designed a reporting tool to display clinician productivity to management proving to lead to increased productivity created and maintained a department website linking communication training and materials revised the departments orientation process including organization processes workflows materials and presentation orientation to new staff members on meditech ptct software schedulerhome health aide apr to jul company name city state assisted with three scheduling conversions from paper to electronic and two additional conversions as software changed patient care education associate of arts information technology university of phoenix | 1 |
freelance graphic designer summary accomplished graphic designer with over years experience in graphic design camera ready color separation layout editing research advertising public relations project manager photography web ad and logo design etc excellent communication skills effective problem solver and multitasker color separation fake color digital photography research and edit material for final publicationsdetailed oriented always met deadlines proficient in organizing monitoring large projectseffective spanish translator and interpreter excellent customer service and team player highlights mac windows platforms hardware scanners laser inkjet printers and large format color poster printers software adobe cs5 photoshop illustrator dreamweaver indesign flash acrobat pro corel draw x6 photoshop elements ms office and visio professional adobe flash cs5 animation certification cameras mm and digital cameras canon rebel xti and sony f828 typing experience freelance graphic designer to current city state logo designs color separation duotones book covers banners website buttons thesis portfolios brochures menus web design multimedia presentation prepress illustration animation movie clips magazine covers etc fine artist city state commission work in 2d illustration airbrushing charcoals oils acrylics etc and 3d functional and decorative pottery and clay sculpture in cone and raku visual merchandising manager to company name city created marketing campaigns to launch new products or services or to promote large annual events such as wine festivals fashion shows book signings celebrity meet and greets etc ordered computer hardware office supplies graphic tools and materials conceived initiated and developed original designs concepts and visual layout to create several publications exhibits presentation materials using stock photography own digital images taken with digital cameras and illustration by selecting appropriate typography size paper stock weight and color to print logos menus bitrifold brochures flyers posters food menus placemats booklets magazine covers tickets signs tvpresentation slides tshirt designs bookmarks newspaper ads and pages certificates diplomas web page ads cd covers forms banners teasers etc to promote several instore events programs sales book signings fashion shows and large community events wine festivals book signings and celebrity meet and greets contacted and maintained excellent business relations with local print shops vendors community leaders public affairs office possessed full knowledge of required print shop forms such as single item hot shop and weekly quarterly and monthly requisition forms proficient with print shop guidelines including time requirements and layout presentations for camera ready artwork remained abreast of the technical characteristics of reproduction processes such as offset and screen printing mechanics of cropping scaling and reproduction costs katia i miller page key accomplishments implemented a new initiative by designing and creating historical panels for the air force and marines military clothing stores mcss in okinawa new initiative was implemented in the pacific region successfully reached my goal by reducing office expenses to in versus visual information assistant to company name provided expertise in graphic design and marketing strategies to promote programs and events for facilities on base prepared edited and coordinated the editorial design and layout of our weekly force supports activity page northern highlights a page insert for the base newspaper the leader collected events and programs information from facility managers edited and designed the layout of our monthly color page brochure the guide assigned by base commander and 319th services deputy commander to design color logos for base annual winter and summer bash education las vegas nv adobe cs5 certification lv pita professional institute of technology bfa visual arts university of north dakota walton community college city state gpa gpa visual arts gpa as graphic arts technology gpa gpa graphic arts technology gpa languages spanish read write speak fluently and translateblack whitecolor digital and traditional photography interests project october ongoing graphic designer and visual merchandising the center artrageous event may set up artwork for auction habitat for humanity jan material collector okinawa special olympics jan helped set up event red river valley gymnastics graphic designer photographer and event planning american red cross grand forks flood april voucher and claims processor additional information awards aafes pacific commanders coin aafes okinawa exchange okinawa japan aafes excellence award aafes okinawa exchange okinawa japan employee holiday special recognition award aafes okinawa exchange okinawa japan outstanding performance award 319th services squadron grand forks afb nd volunteer project october ongoing graphic designer and visual merchandising the center artrageous event may set up artwork for auction habitat for humanity jan material collector okinawa special olympics jan helped set up event red river valley gymnastics graphic designer photographer and event planning american red cross grand forks flood april voucher and claims processor skills 3d acrylics acrobat adobe dreamweaver photoshop ads air force animation banners bash book brochures brochure bi cd color hardware computer hardware corel draw designing digital cameras editorial fashion flash forms functional graphic design graphic illustration illustrator indesign inkjet printers laser layout logos logo mac marketing strategies marketing materials ms office office windows multimedia newspaper operating systems page photography mm camera cameras posters prepress presentations print shop printers processes publications read sales scaling scanners sculpture spanish tv typography typing visio professional web design website web page | 1 |
advocare distributor executive summary experienced energetic personal trainer and former collegeprofessional athlete with over years conducting group and oneonone training sessions in large gyms as well as small fitness studios specializing in strength and conditioning flexibility training fitness program design with advanced training in metabolic testing nutrition and weight management consulting formal training in the health and fitness field of business development and leadership training extensive sales and customer service experience core qualifications fitness assessments customeroriented understanding of body fat tables and bmi fitness equipment operation senior fitness programming weight management expert cpr and first aid certified excellent sales skills fitness equipment expertise fitness programming specialist operations management staff development inventory control policyprogram development staff training supervision and training skilled negotiator sound judgment project management performance tracking and evaluation team building professional experience advocare distributor june to current company name － city state generated new accounts by implementing effective networking and content marketing strategiescontacted new and existing customers to discuss how specific products could meet their needsanswered customer questions regarding products prices and availabilitygenerated new sales opportunities through direct and telephone selling and emails asst personal trainer manager july to may company name － city state contributed to a increase in sales for the personal training department contributed to the operation of a clean friendly and well maintained health club recorded training sessions and maintained package rates for each client encouraged clients to engage in group fitness classes and other activities in the gym to meet fitness goals carefully evaluated member needs and assisted them in achieving personal fitness goals arrived on time prepared and attentive for every training appointment met minimum monthly revenue service and customer satisfaction goals reracked weights to maintain a neat organized and clean club mediated club employee relations matters for all club fitness employees led clients and groups of all ages through personal workouts and skill development training administered fitness assessments which included the seven point skinfold body fat measurements blood pressure and treadmill tests counseled clients on proper nutrition and exercise habits asst managerpersonal trainer january to january company name － city state managed team of of professionals surpassed revenue goals in four consecutive quarters met minimum monthly revenue service and customer satisfaction goals devised and announced new classes and distributed guest passes to market the club led weekly meetings to review performance and offer direction motivation and guidance toward achieving individual and facility goalsmediated club employee relations matters for all club fitness employees regularly trained staff on fitness industry updates and coached personal trainers on professional conduct contributed to the operation of a clean friendly and well maintained health club general manager personal trainingpersonal trainer january to january company name － city state earned the personal trainer of the month award consecutive months for most revenue earned each month monitored project budgets each month mentored coached and trained team members recruited hired and trained new employees for sales and personal training guided clients in safe exercise taking into account individualized physical limitations participated in club promotions to recruit new members and increase club sales led weekly meetings to review performance and offer direction motivation and guidance toward achieving individual and facility goals education bachelor of science criminal justice south carolina state university － city state coursework in communications criminal law and public administration coursework in sociology and psychology coursework in juvenile justice and deviance in society affiliations collegiate football 4yearletterman mens collegiate basketball team 2year letterman aerobics and fitness association of americaafaa certificate american aerobic association internationalaaai certificate international sports medicine associationisma certificate partnerassisted stretching certificate cpr first aid certificate skills organizational skills communication skills business development problem resolution project management sales customer relations departmental operations management staff development team building team leadership team player training and development administrative skills multitasked computer proficient | 7 |
landscape technician professional profile diligent and driven banking professional who has achieved success in a variety of roles with increasing levels of responsibility an effective communicator and teambuilder with strong analytical management and organizational skills highlights analytical detailoriented excellent communication skills strong work ethic risk management expertise excellent time management skills exceptional customer service ms office proficient experience current company name － city state loss prevention bsa analyst evaluate current fraudsituations and formulate recommendations to reduce in the future use antimoney launderingaml software to review members activity for money laundering and othersuspicious activity review structuringreports if software is not functional work cases and alertsgenerated by software documenting conclusions reached and actions taken review member accounts todetermine those posing higher risk obtain and evaluate edd forms and information file suspicious activityreports sars as necessary provide effective writtenand oral communication with members concerning extended holds or possiblefraudulent transactions or other security measures taken document all actionsaccurately and timely work with fraud andsecurity managers in investigations and recoveries with operations whennecessary to ensure fraud is limitedprevented with other financialinstitutions and merchants to process fraud claims company name － city state branch representative provided superior member service in the retail branch answering resolving member questions and discrepancies performed and processed transactions on sales side of branch ie membership loan applications resolving account related issues and all cashrelated responsibilities related to the service side achieved assigned crossselling and performance goals by proactively offering appropriate products and services to each member to ensure credit unions growth goals developed and maintained a strong working knowledge of pffcu products and services as well as all policies and procedures associated with entire branch in order to ensure operational effectiveness produced work that is thorough and completed with minimal errors delivered the highest level of service by ensuring all member information is secured and protected maintained a superior volume level of work performed adhered to all pffcu policies and procedures company name － city state operations supervisor oversaw and supported the daytoday department production activities which included cross training control and audit activities production and quality control to achieve targeted business goals objectives facilitated departmental workflow ensured work was properly safeguarded and controlled in accordance with banking policies and procedures identified minimized and escalated risk where appropriate ensured work adhered to regulations and compliance to cfg policies departmental policies risk avoidance standards and slas contributed to the improvement of the customer experience tracked and reported key department metrics to include productivity group team large dollar items general ledger errors teller errors customer impact and service level agreements reporting demonstrated teams operational effectiveness and efficiency to retail and corporate units recorded passing audits customer service and slas met for consecutive years by providing guidance training and leadership to junior team members who achieved individual department goals provided input in the performance review process motivated incented and rewarded desired behaviors to the team by providing feedback and utilizing available reward and recognition programs company name － city state senior operations associate provided oversight monitoring and decision making of the workflow for a team of operational researchers in a fast paced environment requiring application of various complex methods procedures and knowledge of business units products and applications repaired any negative impact to both internal and or external customers researched customer brand or bank inquires using advanced analytical skills to determine the source of the problems accurately resolved and ensured work product adhered to regulatory and compliance guidelines departmental policies quality control and service level agreement requirements minimized risk to the bank by utilizing knowledge of regulatory compliance requirements achieved multiple individual corporate recognitions delivered prompt accurate and excellent customer service served as mentor to junior team members communicated technical support to management team and department colleagues on business specific systems andor processing issues which resolved negative bank exposure company name － city state teller manager managed opening and closing times for the main branch oversaw training for all new branch employees managed team of branch tellers balanced daily cash deposits and bank vault inventory with a zero error rate received regional branch recognition award for outstanding customer service received an internal audit score of for consecutive years adhered to citizens bank security and audit procedures adhered to all federal and state compliance guidelines for retail banking education peirce college city state bachelor of science business administration magna cum laude technical skills and qualifications analytical skills banking coaching oral communication credit customer service decision making financial forms functional general ledger leadership mentoring performance management policies process improvement quality control reporting retail selling sales service level agreements technical support highlyaccountable and experienced in operational effectiveness performanceimprovement initiatives bsa compliance regulatory and audit proceduresexcellent research and analytical skills process development and deliveringexceptional customer service ability to acquire technology quickly andproficient with various banking and credit union internal financial systems banking systems credit union systems epysis symitar meridian link star network patriot officer visa | 22 |
premium club chef executive profile creative desire for perfection dedication to the profession and the art while at the same time effectively balance profitabilitytwenty three years professional experience as a dynamic resourceful and skilled chef with a proven success record in many dynamic venues and assignments skill highlights food cost control specialist special dietary needs expert proven leadership skills skillful kitchen staff trainer international culinary skills strong customer relationship builder core accomplishments consistently stayed under monthly controllable expense budget adjusted monthly menus to maximize use of seasonal local ingredients and delicacies drove food costs down by by effectively improving inventory procedures and reducing spoilage levels created and explored new cuisines oversaw kitchen employee operations to ensure production levels and service standards were maintained professional experience premium club chef to current company name city state directly responsible for food and labor costs menu development recipe creation and standardization of recipe production to ensure consistency promote positive public relations with guests oversee a fine dining venue that seats offering an ala carte menu and a daily chefs table an allinclusive area with guest seating of and a daily chefs table a fast casual venue that seats as well as the pastry department which supplies scratch made pastries for club level and all suites change menus daily for each outlet and pastry menu for each home stand responsible for all nongame day catered events and inpark game day events travel to other venues assisting in high profile events and playoff games oversaw cooks and sous chefs as part of overall back of the house operations pastry chef to company name city state ensure brand quality consistency and adherence to standards designed kitchen and set up pastry department operations developed menu and implement new items for home stands ensure that all pastries are consistently prepared and served according to the restaurants outlets and banquet facility portioning and serving standards hired and trained staff of to correct facility procedures safety codes proper recipes and baking techniques monitored food distribution ensured meals were delivered to the correct recipients and that guidelines for special diets were followed pastry chef to company name city state ordered and controlled inventory developed menu and implement daily specials introduced new and modified existing recipes responsible for all pastry and savory baked goods food costing consistently adhered to quality expectations and standards planned and prepared food for parties holiday meals luncheons special functions and other social events executive chef to company name city state in this organic vegetarian restaurant i have created seasonal menus with a heavy emphasis on vegan glutenfree and living food items responsible for all pastry production for in house and retail sale developed own methods and recipes to create tasty vegetarianvegan cuisine developed variety of menu items catering to customers with food allergies and diet restrictions supervised and evaluated staff implemented budgets fore casted trends and negotiated prices with vendors held monthly cooking classes for the public executive chef to company name city state created all menus oversaw all savory and sweet food production and kitchen staff ordered and controlled food inventory oversaw cooks and sous chefs as part of overall back of the house operations hired and trained all kitchen staff and adhered to company budgets developed and held cooking baking and candy making classes for the public executive chef to company name city state ordered and controlled inventory developed weekly menus and implemented daily specials introduced new and modified existing recipes worked on all baked goods for retail sale which included wedding cakes candies savory pastries and other baked goods consistently adhered to quality expectations and standards hired and trained staff of food preparation employees executive pastry chef to company name city state initially set up and coordinated all pastry department operations for the company managing four restaurants and a catering company on pier supervised and evaluated staff implemented budgets fore casted trends and negotiated prices with vendors interacted with health inspectors and other regulators ordered and maintained inventory oversaw the distribution of product from central location education associate of occupational studies culinary arts the culinary institute of america city state culinary arts skills budgets inventory sophisticated seasonal menus public relations quality motivated leader | 14 |
engineering manager summary versatile bilingual electronics and instrumentationengineer with multi industry experience of years demonstrated ability to leadan engineering team and handle multiple projects from conceptualization through fabrication with high accuracy and in a timely manner highlights fluent in spanish strong decision maker work well under pressure initiative to work independently eit license in process autocad and sap user python and labview training asme and osha training experience to engineering manager company name － city state lead and assigned the activities of the product engineering multidisciplinary team consisting in people during the epc project of gas treatment plant cardon iv and other projects reviewed third party design drawings and mtos tracked all material to be sent to venezuela for cardon iv served as project manager during proposal and beginning of fabrication of skid mounted pressure vessels for parnaiba brazil supported other departments with estimation of materials for proposals and creationcodification of a material database in sap reviewed and approved pids isometrics fabrication drawings and other engineering documents to be used by inhouse manufacturing shop technical support for the manufacturing shop implemented department procedures and forms evaluated performance of supervisees at the end of year and keep track of vacationssick days to instrumentation engineer company name － city state served as project engineer in the proposal and fabrication of pressure vessels being outsourced and the skid mounted inhouse delivered on time and within the budget selected adequate instruments and junction boxes for skid mounted pressure vessel during several projects according to pid datasheets and area clasification used autocad to modify pid and to create oneline connection diagrams for junction boxes developed datasheet formats for instruments to electrical engineersustaining engineer company name － city state oversaw the internal and outsourced manufacturing of new line of sensors used in pipeline inspection toolsid discriminationdeformation module and magnetic flux leakage provided assembly training and procedurescontinuously evaluated the quality of the sensors and reduction of the assembly time designed pcb using altium designer for a testing fixture for id discriminationdeformation sensors designed and characterized a power supply for an ins moduleincluding selection of components prototype schematics pcb final test and documentation performed root cause failure and troubleshooting of sensors improved the reliability of magnetic flux leakage sensors by modifying pcbs using altium designer to electronics designer engineer manufacturing engineer company name － city state designed the pcbs of two mosquito control box and a solar powered electronic pesticide collaborated with software engineers to specify the product estimated material build a prototype testing and release it to production troubleshoot and repaired pcb manufacturing inhouse prepared fabrication documentation for manufacturing boms schematics procedures assembly operational and testing served as project engineer in proposals for new project analyzed system requirements capacity cost and customer needs to determine feasibility of project modify pcb schematics and layouts using cadence and altium designer to reduce cost of components or to add new modulesfunctions designed pcbs testing fixtures using autocad to project engineer electrical design engineer company name － city state specified component validated product and released fabrication documents as bom drawings and technical specification of the motor and motor control of the washer machine generated a series of tests does based in analysis of the variables that could affect the performance of the washer machine and its fmea validating the results of the test by proving statistics and visual analysis of thetests ensured product complied with ul and rohs converted a wrinkle releaser to rohs by analysis boms and selecting components appropriated to professor assistant and labview programmer company name － city state provided training of labview to engineering students developed of projects of remote control of testing instruments oscilloscope signal generator power supply multimeter using labview acquisition cards from nationals instruments used by students to take real measurement while doing homework education master of science electronics engineering instituto tecnológico de monterrey campus monterrey itesm － city state méxico bachelor of science electronics engineering in instrumentation and control instituto tecnologico de chihuahua － city state mexico skills great organizational skills selfmotivated work well under minimum supervisionlifelong learner | 17 |
test engineering profile i am seeking the challenging position with a technology company that will allow me to apply and enhance my skills of being test engineer to their fullest potential possessing over years of experience in the electronics manufacturing and test engineering environment can bring high level of responsibility and technical role in your company in addition i am eager to contribute my creativity and hard work towards the success of your company and to the growth of the fast developing field areas of expertise digitalanalog and rf circuits design techniques and troubleshooting used agilent e5061b3l5 lfrf network analyzer for troubleshooting proficient with circuit board and microscope soldering skills and rework interpret in reading schematic diagram for acdc circuits view expert cad design software operating experience texmac flying probe series program experience agilent 83480a digital communication analyzer operating experience employment hands on computer skills python scripting for test automation solaris os linux mandrake and red hat os configuration sql server configuration unix script shell programming networking essentials networking cabling cat5e cat6 and fiber optic tcpip and osi layers knowledge windows xp prowin mac os x leopard pc hardware installation pc troubleshooting pc software installation routers and switches cable modems experience network subnetting routing and addressing professional experience test engineering feb to current company name － city state perform component debugging on the complex android mobile technology products with android debug commands bring up ongoing reliability lab for the android device compliance testing that includes tumble test drop test button cycling test thermal testing and humidity environment testing troubleshoot and perform final root cause failure analysis on the component level for riverbed steelhead sturgeons and interceptors wan optimization hardware appliances responsible to perform functional test and system level validation report directly to the customers quality engineering department with final failure analysis data results on rmafa systems manage rma returns and process orders perform incoming quality check on the rma systems upgrade firmware or software if required use test equipment tools digitalanalog meters signal generators oscilloscope tektronix tds fluke 26iii true rms mm meter to find root cause on the electrical circuits testexpert cad for signal view directly work with customers engineers to resolve all test related issues and act as primary technical customer interface prepare and develop test process procedures and disseminate testengineering standards for developed test systems measure and control test debug wip stay abreast of technology trends design develop maintain test procedures and tester software for electronic circuit board production support junior technicians with failure analysis tester debugging reduction of intermittent failures review test equipment designs data and rma issues with customers regularly support backend production floor with bom breakdown for intel x server platform created visual aids work instructions for assemblies from frontend to backend properly implement eco ecn deviations spis and etn rework on the production floor design barcode labels with loftware design software for assemblies and subassemblies create mes routes for the assemblies and controlled process verification in the mes system bronze six sigma certified participate in lean manufacturing eg the 5ss kaizen blitz or events qrqc workflow analysis layouts workcell design kanban simulated continuous flow debottlenecking takt time and other process related improvements fpy reports for test matrix test debug wip reports applied lean six sigma methodologies to improve production process work with test and manufacturing engineering departments for dft and developed test programs extensive experience in npi environment and npi process improvements customers npi projects portfolio includes mcafee riverbed hp silverspring networks nec cisco pocketfinder sunpower sable networks traveled domestic and overseas to coach diagnostic technicians for new customers and existing customer product lines integration system engineer jul to feb company name － city state responsible to create proposals design security access control cctv surveillance system and alarm systems for government commercial and residential customers provided technical support to field technicians and customers install gps tracking devices on fleet vehicles lab technician apr to jul company name － city state work directly with the companys vice president of engineering on the development of alarm verification vit system support development of new production and rd engineering department overseas with bom breakdown visual aids schematics improvements and us fcc compliance requirements daily job duties included test and troubleshoot cctv security products performed electrical conformance testing with agilent 83480a digital communication analyzer introduce new product lines to the customer and marketing department provided technical support on all company products on phone and via email test technician iii jan to mar company name － city state test and troubleshoot flat touch screens and report daily test reports to engineering department trained new employees to perform task on assembly lines production test technician ii oct to nov company name － city state certified wwops final analysis manufactured training ability to test and debugged all sunfire mid and high series servers generate daily work report on failed cpu boards and other components experience in assembly line kitting and pack out assisted manufacturing engineers to installed and tested new features on a servers interpret and very familiar with sun microsystems technical docs on netscape interanet test technician i mar to sep company name － city state directly work with engineers on new customer products for telecommunication servers performed test and repaired bad main boards worked on smt machines on a production education bsee northwestern polyphonic university － city state associate degree physics chemistry and mathematics dav college jalandhar city gpa gpa gpa aas degree electronics technology heald college school of technology － city state electronics technology skills assembly automation cable modems cabling cad cat5 cisco coach hardware cpu dc debugging dft design software electronics email features functional government gps hp intel linux logic analyzer mac os marketing mcafee mes access win windows xp nec netscape network networking networking essentials networks os optimization oscilloscope osi pc hardware installation pc software pc troubleshooting proposals python quality reading red hat rms routers routing schematics servers shell programming script scripting signal generators six sigma solaris soldering sql server sun microsystems switches tcpip tds technical support telecommunication phone test equipment troubleshoot troubleshooting unix upgrade validation view wan workflow analysis x | 17 |
engineering manager summary to design develop and manage products in the field of consumer electronics devices networking protocols internet applications and connected devices vision to create personalized experiences based on machine learning highlights linux unix rtoss os vxworks dos ms windows socs related to media players and set tops broadcom intel stmicro sigma design microprocessorsmicro controllers arm mips digital and analog hardware streaming playback live vod hls mp4 html5 mse eme video tag mhp ocap bluray bdj java security framework xml c c visual c visual basic assembly java j2me cdc pbp jvm odbc david json rpc rest and soap nasc linux containers lxc control theory familiarity with machine learning techniques logistic regression neural networks familiarity with machine learning packages tensorflow dl4j opencv familiarity with cuda and computer vision matlab octave complete life cycle development of products of mass deployments middleware applications device drivers hardwaremultimedia streaming and playback consumer electronics cable industrial and power plant automation advanced knowledge of embedded systems interface design and implementation advanced knowledge of content protection systems architectconsumer electronics products related to multimedia andnetworking porting embedded web browser based systems agile development process contributing in specification groups managing open source code and associated licensing rules masters thesis in adaptive control penchant for machine learning managing cross functional cross vendor development interfacing with customersbuilding teams mentoring team members managing offshore teams accomplishments instrumental in building first generation bluray players led development of bdj stack which was one of the most complex piece of software in bluray player led architecture and development of platform software for nucleus middleware for seachange managed large teams spanning multiple projects helped architect and develop high performance software for settop platform on a very tight deadline responsible for representing pioneer technically as a ce industry member in ocap specification group and suggesting fundamental changes to spec to satisfy needs of ce industries in cable market developed excitation control system for alternators built complete hardware and software for the product experience engineering manager november to may company name － city state managingmultiple work streams and teams related to platform softwaredevelopment for settop boxes interacting with customers vendors and multiple cross functional groups managing product development and supporting deployment of products evangelized and led development of new middleware solution for ott and other multimedia playback on settops the middleware is being designed for a very responsive user experience minimum copy transfer of buffers along playbackrecord pipelines high performance playback of multiple contents in several video windows and content security the middleware was driven by of json apis routed from from a mini web server led a team for developing cutting edge platform software solution for settop box for msos the software has several features like html5 ui with webkitqt home networking dvr content protection drm and playback on 2nd screens like ipads etc software is deployed on a broadcom soc with liberty global in poland and czech republic worked on eos flavor of this product which is going to be deployed in some countries in europe by end of this year worked on optimizing the stack for low latency wrt resource management and channel changes also worked on leading a team of developers towards development of software components for headless gateway product for home networking with new intel chipsets the middleware was driven by of json apis routed from from a mini web server led a group towards porting of comcast rdk platform on st micro socs for settops led a group towards portingdevelopment of software for rdk platform for rng150 comcast platforms engineering manager architect january to november company name － city state worked on development of technologies in the field of consumer electronics led a team of engineers towards development of bdj stack for bluray players wrote initial code for some core modules like file system and application management led the development of other modules for the stack security framework jmf and java tv subsystem interactive audio graphics subsystem based on awt havi and dvb extensions and all other bdj specific modules led the efforts on all certifications required for bdj java bd bdj apis worked on supporting the product in market after shipment played critical role in development and architecture of ocap middleware the technology was later sold to a third party contributed to specification group for ocap worked on architecture of application framework security framework and file system and some other modules architected and wrote the code for most complex component of ocap dsmcc file system development of advanced media player this media player had a bluray player at its core and other network enhanced functionality for video playback music photo management for local and remote content this had music recommendation features on client device with the help of remote server in cloud also worked on architecture for making closed and open source code coexist within the same system the media player was modeled as being driven by restful json apis senior software engineer april to january company name － city state worked towards development of various technologies related to interactivetv settop boxes for different markets dtv4 sheep compact client development for comcast on pace daytona box on gi headend dynamic internet protocol interface dipi client for dtv navigator to support inband ip data transfer to settop via ipgateway various types of ip access options viz force tuning channel tracking were developed ipgateway development i worked on basic dsmcc session protocol implementation to provision continuous feed sessions for inband pipe with the scientific atlanta dncs digital network control system and also provisioning power tv dipi clients on this cfss micro and micro clients featuring java based tvguide vod micro browser and tvticker my responsibility in this was to develop tuner mpeg java apis porting of vod client tvguideca java layer tvguide integration enhancement to data service and other integration and bug fixes worked on feature of displaying mpeg ip frames on a dynamically updated carousel content from a liberate server other part of my responsibility in the project was to write glue layer at micro java virtual machine for applications using a multicast file system protocol to tune to datavideo channels and ip frames education mtech control systems indian institute of technology － city india control systems be electrical engineering devi ahilya university － city india electrical engineering course machine learning coursera stanford usa skills lead development build teams mentor interface with customers and vendors architect end to end develop products in consumer electronics digital tv industrial automation control systems c c java jvm embedded linux lxc device drivers working with socs rtos os9 vxworks dvb mpeg h hls mp4 json rest soap xmlsnmptr069 microcontrollers hardware matlab octave mathematical modeling integrating content protection systems agile methodologies scrum sdlc project planning and management leadership | 17 |
plannerscheduler summary highly motivated effective communicator and problem solver works well with team members and groups from diverse backgrounds pursuing an exciting new career in the health field highlights certified nurse assistant strong verbal communication skills strong written skills green belt qualified for lean sigma cpr certified microsoft office suite strong attention to detail effective time manager accomplishments achieved sailor of the year for nas oceana virginia beach va achieved naval achievement medals advanced from field work for chevron coalinga to maintenance planner in under year experience plannerscheduler nov to jan company name city state determine schedules sequences and assignments for work activities based on work priority quantity of equipment and skill of personnel monitor employees work levels and review work performance monitor tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions investigate accidents or injuries and prepare reports of findings compile operational or personnel records such as time and production records inventory data repair or maintenance statistics or test results develop implement or evaluate maintenance policies and procedures conduct or arrange for worker training in safety repair or maintenance techniques operational procedures or equipment use inspect and monitor work areas examine tools and equipment and provide employee safety training to prevent detect and correct unsafe conditions or violations of procedures and safety rules requisition materials and supplies such as tools equipment or replacement parts participate in budget preparation and administration coordinating purchasing and documentation and monitoring departmental expenditures meet with vendors or suppliers to discuss products used in repair work compute estimates and actual costs of factors such as materials labor or outside contractors confer with personnel such as management engineering quality control customer or union workers representatives to coordinate work activities resolve employee grievances or identify and review resource needs develop or implement electronic maintenance programs or computer information management systems maintenance head operator oct to nov company name city state use tools ranging from common hand and power tools such as hammers hoists saws drills and wrenches to precision measuring instruments and electrical and electronic testing devices perform routine preventive maintenance to ensure that machines continue to run smoothly building systems operate efficiently or the physical condition of buildings does not deteriorate inspect operate or test machinery or equipment to diagnose machine malfunctions diagnose mechanical problems and determine how to correct them checking blueprints repair manuals or parts catalogs as necessary inspect drives motors and belts check fluid levels replace filters or perform other maintenance actions following checklists clean or lubricate shafts bearings gears or other parts of machinery record type and cost of maintenance or repair work repair or replace defective equipment parts using hand tools and power tools and reassemble equipment align and balance new equipment after installation train and manage maintenance personnel and subcontractors monitor tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions compile operational or personnel records such as time and production records inventory data repair or maintenance statistics or test results develop implement or evaluate maintenance policies and procedures examine objects systems or facilities and analyze information to determine needed installations services or repairs inspect and monitor work areas examine tools and equipment and provide employee safety training to prevent detect and correct unsafe conditions or violations of procedures and safety rules requisition materials and supplies such as tools equipment or replacement parts aviation machinist mechanic dec to dec company name city state implement airfield safety procedures to ensure a safe operating environment for personnel and aircraft operation monitor the arrival parking refueling loading and departure of all aircraft train operations staff read and interpret maintenance manuals service bulletins and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged components inspect completed work to certify that maintenance meets standards and that aircraft are ready for operation conduct routine and special inspections as required by regulations examine and inspect aircraft components including landing gear hydraulic systems and deicers to locate cracks breaks leaks or other problems replace or repair worn defective or damaged components using hand tools gauges and testing equipment measure parts for wear using precision instruments test operation of engines and other systems using test equipment such as ignition analyzers compression checkers distributor timers and ammeters obtain fuel and oil samples and check them for contamination reassemble engines following repair or inspection and reinstall engines in aircraft read and interpret pilots descriptions of problems to diagnose causes examine engines through specially designed openings while working from ladders or scaffolds or use hoists or lifts to remove the entire engine from an aircraft remove or install aircraft engines using hoists or forklift trucks inventory and requisition or order supplies parts materials and equipment communicate with other workers to coordinate fitting and alignment of heavy parts or to facilitate processing of repair parts confer with other supervisors to coordinate operations and activities within or between departments plan and establish work schedules assignments and production sequences to meet production goals inspect materials products or equipment to detectdefects or malfunctions conduct employee training in equipment operations or work and safety procedures or assign employee training to experienced workers keep records of employees attendance and hours worked requisition materials supplies equipment parts or repair services maintain operations data such as time production and cost records and prepare management reports of production results confer with management or subordinates to resolve worker problems complaints or grievances education high school diploma jun south albany high school city state technical training certified nurse assistant westhills college city state usa continuing education to complete bsn with a transfer to fresno state skills state certified nurse assistant green belt for lean sigma health care provider cpr qualified | 23 |
it consultant professional summary support engineer with public trust clearance and years of information technology experience in installing maintaining and repairing hardware software and networks work well independently or in a group setting providing all facets of server computer and network support fluent in spanish core qualifications technical hardware windows macintosh ibm dell toshiba sony hp cisco routers switches network printers operating systems and networks windows windows windows vista windows xp windows server linux tcpip dns dhcp ftp vpn os x lion and mavericks applications software tools microsoft office visio adobe acrobat photoshop lotus notes symantec ghost symantec pc anywhere dameware mcafee antivirus imagex trend putty webex westlaw parallels desktop microsoft virtual server vm infrastructure client juniper cisco vpn medical applications casetrakker eclinicalworks databases access and mysql ticketing systems service manager remedy heat altiris jira experience september to november company name city state it consultant developed plan for network management platform for release software upgrades for sevone customers to include procedures and scripts for backup high availability continuity of polling during upgrade and data stitching upon completion backed up data restored solutions and data migrations for hardware refresh cluster migrations and cluster realignment projects with customers actively contributed to the consistent improvement in processes and scriptsautomation in delivery of services troubleshoot issues on linux servers apache web server mysql php and automation scripts for sevone clients november to september company name city state systemstest engineer contractor for us immigration and customs enforcement at department of homeland security provided tier technical and application support for headquarters staff and remote medical staff users website users with account creation updating of accounts and issues with website administered and performed account creation deletion permissions and configuration for medical applications casetrakker and eclinicalworks and also related network accounts in active directory tested casetrakker medical software to identify root causes verify reported problems or validate and verify resolved issues setup user accounts rights security systems and network groups with appropriate system and network privileges coordinated action with local itfos to resolve issues that required escalated issues performed peripheral and software installations and upgrades on servers and desktops including testing of peripheral integration with eclinicalworks and testing of new eclinicalworks builds traveled to field sites to as lead engineer for deployment migration and desktop refreshes to new network maintained it hardware and peripheral inventory storage developed and maintained test cases create test data and gather results andor statistics to allow for analysis of issues leading to satisfactory resolutions run 3rd party tools such as cds admin to test workstations and midtier diagnostics tested and provided technical support to local and field case managers users for medicalrelated applications eclinicalworks appointment scheduling software and various databases maintained configuration management it procurement and maintenance renewal documentation created and updated network diagrams using microsoft visio to provide for presentations installed configured and supported virtual machines in vmware vcenter august to november company name city state systems administrator provided tier level support for local end users and remote users performed computer and user account creation deletion and configuration in active directory hardware installation and maintenance of workstations servers and networking equipment imaged computers and laptops using ghost and imagex administered symantec veritas backup exec to make sure backups are successful and change tapes installed and configured windows server administer blackberry exchange servers reset passwords wipe blackberry data installed blackberry software and setup blackberry phones and ipads for end users configured and troubleshoot network printers on a lan performed lanwan troubleshooting on any network coordinated new desktop equipment deployment and manage loaner hardware pool created and configured vms virtual machines and allocate corresponding system resources as required installed configured current and future versions of tcpip networking and remote access softwarevpn ipass citrix lead and managed small projects locally such as microsoft sccm deployments in a smallscale global environment of users deployed evaluated and tested new software in production environment provided recommendation and if necessary implemented planning and assistance upon testing completion january to april company name city state analyst contractor resolved application and technical issues for customers needing assistance on hopone internet services server hardware updowngrades for servers setup user accounts rights security systems and network groups with appropriate system and network privileges server reboots and reinstalls for windows and different versions of linux such as fedora ubuntu centos and red hat setup cables server racks router and switches in the data center utilize a variety of monitoring tools and network element management systems to triage troubleshoot and remotely repair problems october to january company name city state helpdesk analyst contractor responded to telephone calls email and personnel requests for technical support for department of defense troubleshoot desktop server lanwan hardware and software for remote users and local users implemented file backups and configured systems and applications dispatched technicians and maintain track of tickets maintained network printers laptop desktop computers along with the associated peripherals june to october company name city state project team lead contractor managed lead and served as tier escalation support for technicians on a daily bases with hardwaresoftware issues on windows server provided service level agreements and technician deliverables to make sure they were met created and posted reports to access database with information on types on installations dates inn codes technicians and whether sites were completed or aborted support of management initiatives to improve services add value or reduce cost in line with the business goals resolved local it support for hardware and software problems including end user desktops laptops and blackberry phones troubleshoot and configured network printers and replace maintenance kits october to june company name city state data analyst contractor participated in the development of configuration protocols requirementsdesign documentation and definition of medicare test cases ensured that project data data listingstransfer and reports were reviewed and corrected refined access database reports to extract selected data that is useful for creating a monitoring plan analyzed state process and collaborated with hospital clinical staff to identify business and functional requirements responsible for tier hardware software and network support to medical staff use database tools microsoft access programmingscripting languages sql spreadsheets excel and word processing word to run queries for data june to june company name city state document analyst built and executed data queries via access and sql to identify trends and resolve data issues for department of transportation provided accurate and appropriate interpretation of data applying knowledge to evaluation analysis and interpretation of data transferred and manipulated existing data to edit current information or proof read new entries in access database for accuracy deployment configuration and technical support for desktops and laptops for end users reviewed reports created by consultants as part as the qa process to maintain a or better score november to may company name city state contractor provided tier technical support to end users with hardware software and application problems installed upgraded and maintained desktop and portable computer hardware software printers and peripherals updated and maintained the automated recall information system using access database handled between incoming calls on a daily basis created tickets and gathered information to resolve or escalate technical issues education stratford university city state us associate of applied science network management and security stratford university woodbridge va associate of applied science in network management and security graduated october stratford university city state us bachelor of science information technology network engineering stratford university woodbridge va pursuing bachelor of science in information technology with concentration in network engineering present presentations maintained configuration management it procurement and maintenance renewal documentation created and updated network diagrams using microsoft visio to provide for presentations certifications new horizons computer learning center atlanta ga comptia a and network sunset learning center red hat system administration i rh124 languages fluent in spanish skills deployment maintenance active directory testing workstations access technical support printers blackberry windows server cases documentation test cases backups lan lanwan integration integrator backup exec citrix exchange ghost hardware installation networking production environment remote access symantec tcp tcpip veritas veritas backup exec vms vpn wan troubleshooting security accounts and accounts in application support change management configuration management databases engineer immigration inventory it procurement lead engineer microsoft visio of accounts procurement scheduling scheduling software statistics test engineer visio vmware database sql qa qa process data analyst design documentation excel medicare microsoft access ms access scripting word basis incoming calls systems integration acrobat adobe acrobat altiris cisco comptia dhcp dns facets ftp juniper learning center learning centers lotus notes microsoft office microsoft office ms office office pc anywhere photoshop remedy symantec pc anywhere system administration systems administration virtual machine virtual server vm westlaw windows windows windows server windows xp wise linux it support service level agreements team lead data center red hat router file helpdesk telephone apache clients migrations mysql php solutions web server associate | 11 |
senior product development manager summary product development sourcing and retail professional respected retail professional who leverages expertise in production negotiation supplier management and relationship building skills to drive and deliver solid business results highly adept with working with crossfunctional teams and key stakeholders to maximize business opportunities strong leadership skills demonstrated success with managing initiatives of varying scope and sizes and working collaboratively for optimal results skills team leadership global experience project management problem solving budget management product launch process improvement innovation client relations contract negotiation experience senior product development manager jul to current company name － city state created a robust product development team that interacts with design and sales in partnership with the parent company tal the worlds leading manufacturer of mens high quality dress shirts createdstructure and organization to build a product development team that executes tostrict time action guidelines developed processes and systems to improveworkload efficiencies and improve timing of deliverables workedto maintain focus and execution while encouraging innovative thinking and ideas conductedintensive competitive shopping activities both in store and on line worked across design sales and external customers todeliver over million at cost annually sourcing senior manager jan to jan company name － city state sourcing senior manager – march womens sweaters million at cost mens knits million at cost mens wos sweaters million at cost woven bottoms million at cost served as a key member of jcpenneys private label sourcing team leveraged extensive knowledge of cottonrich products fabric construction and garment production and drove the execution of strategic global sourcing activitiesincluding vendor and supplier selection negotiation quality control andcritical project management ensured sourcing plans and strategies were alignedwith business objectives to maximize profit and growth margins traveled extensively tomaximize business opportunities evaluated factory capabilities and visitedapparel operations in egypt bahrain bangladesh india vietnam china andhong kong managed key vendorrelationships and collaborated with international buying office buyersdesigners and product development teams to procure quality garments that metbuyer costs targets produced cost savings of millions of dollars over multiple programs allocation manager feb to feb company name － city state led and directed a team of allocators across multiple buying offices and managed the allocation of more than 200m in merchandise to stores annually drove continuous improvement initiatives and enhanced operational efficiencies including special focus on managing inventory in top stores and implementation of an allocation system resulting in increased sales and revenue collaborated with buying merchandising and marketing teams to determine merchandise allocation to optimize sales performance and monitored and analyzed sales and demographic data to drive continuous improvement in sales and profit senior project manager business operations feb to feb company name － city state provided leadership oversight and management of multiple key initiatives within various business units with budgets ranging from 2m to 20m managed overall scope design resources testing deployment implementation and training for a company wide systems launch drove strategy and processes to revolutionize the companys buying operations leading to improved efficiencies and profitability supported the business operations division and worked with a crossfunctional team including buying planning it and allocation and developed and implemented a companywide allocation system created training documentation and led the training of newly hired allocators prior experience sr assistant buyer assistant buyer merchandise manager company name － city state education and training bachelor of science merchandising and marketing activities and honors textile academy iiiiii cotton inc volunteer samaritan inn of mckinney texas collin countys largest homeless shelter volunteer jcp cares jcpenneys volunteer organization skills budget management business operations client relations corporate social responsibility innovation inventory leadership team leadershipmarketing merchandising microsoft office negotiationproblem solvingprocess improvement product development profit project management quality control sourcing | 16 |
mechanical engineering tutor summary driven and a selfmotivated mechanical engineer with experience teaching mechanical engineering courses to undergraduate students seeking opportunities to use those concepts in the field of construction and management highlights microsoft office word excel power point outlook autocad experience september to september company name mechanical engineering tutor subjects tutored mechanics probability and statistics matlab operations research calculus helped students understand the basic concepts of physics and calculus july to april company name assistant professor august to july developed coursework and took lectures for undergraduate students subjects taught heat and mass transfer strength of materials mentored a group of undergraduate students for their final year project titled generating fuel from algae faculty incharge mechanical engineering students association mesa chapter presidentindian society of heating refrigeration and air conditioning engineers college chapter april to august company name intern design project development of central chilled water plant system layout for a 45000sq ft retail outlet studied the project life cycle management of the system headed the intern team and presented weekly progress reports to the lead design engineer academic projectsanalysis of laser cladding at iit bombay studied the effects of laser cladding by preplaced powder method on mild steel calculated the effects of different parameters affecting the laser clad reduced the usage of powder by and laser power by banking database management system designed a banking database management system for bankers which could calculate the credit score for new customers designed and created a database in mysql implemented gui in excel using vbaoptimization and scheduling of shifts for police department determined optimum shift timings for police officers and allocated appropriate shifts analyzed publicly available data from a website developed models for optimizing the availability of police officers used excel and ampl for solving these models and scheduling the officers based on each model education may arizona state university industrial engineering master of science industrial engineering may university of mumbai mechanical engineering bachelor of engineering mechanical engineering sustainable energy sources project life cycle management design of engineering experiments probability and statistics heat and mass transfer interests volunteer teacher akanksha foundation may aug helped students from the underprivileged sections of the society to understand basic concepts of mathematicscoach for their cricket and field hockey teams skills academic autocad banking basic calculus credit database database management system engineer experiments gui laser layout materials matlab mechanical engineering excel microsoft office outlook power point word mysql optimization physics police progress research retail scheduling statistics vba website additional information activitiesvolunteer teacher akanksha foundation may aug helped students from the underprivileged sections of the society to understand basic concepts of mathematicscoach for their cricket and field hockey teams | 17 |
branch logistics manager executive summary reliable resourceful dependable flexiblegoaloriented individual team leader and player who works well with peers and all levels ofmanagement possesses excellent people organizational and communication skills adapts easily and quickly to changes in the work environment core qualifications bilingual customer relations communication skills staff development sales pc competent hardworker team leadership professional experience to branch logistics manager company name － city state managed team of professionals ensure timely and accurate delivery of products compliance control with all applicable regulatory requirements including but not limited to providing documents for the driver qualification file and abiding by hours of service daily log hazardous materials placarding training and shipping papers daily vehicle inspections and reports and maintenance regulations scheduled delivery drivers on a daily and oncall basis completed daily route preparation allocated additional routes as patient and referral requests are received occasionally performed warehouse employees responsibilities if there is a temporary shortage of warehouse employees performed special projects such as researching methods to improve productivity and cut costs in the branch distribution function troubleshot problems regarding the shortages of delivery employees staff routes and the loading of equipment monitored andor maintained close contact with delivery employees throughout day to ensure routes were completed in a timely and accurate manner certified delivery trucks were properly and efficiently loaded delegated logistics employees with special orders and equipment assisted logistics employees with the loading of trucks when necessary maintained daily vehicle maintenance logs and documentation of incident reports maintained proper levels of stock in warehouse to ensure maximum profitability responds to telephone calls from patients referral sources vendors and delivery employees regarding equipment orders patient problems and delivery employee incidents managed multiple branch locations as needed performed other duties as required supervised a team of primarily nonexempt employees responsible for hiring coaching and performance management of subordinate staff ensures that all direct reports and their subordinates are maintaining acceptable performance levels conducted staff meetings regularly to review new business requirements to general manager company name － city state managed club to meet or exceed monthly sales quotas of or higher sales average hired developed and promoted new employees headed daily staff sales training and developing boosted motivation and energy levels within team managed and maintain a positive work environment recruit and establish corporate membership for small to large corporations per week recruiting potential members utilizing outdoor marketing tents and corporate onsites delegate and monitor daily tasks to staff members developed a club success report meeting or exceeding a daily sales quotas average communicated with member non member telephone inquires assisted operations manager in resolving member complaints to sales managerassistant manager company name － city state managed sales consultants to assure weekly and monthly quotas were exceeded attended walk ins and appointments who inquired on memberships acquired and established memberships for new members established corporate memberships for large corporations assisted general manager in all membership corrective measures as needed delegated daily tasks to staff members assisted general manager resolving member complaints assisted with weekly and monthly staff meetings to personal traineraerobics instructor company name － city state to suspense specialist company name － city state researched and resolved simple to complex suspense items rejected to the suspense database performed maintenance completed deposit adjustments inputted required journalization and other v system transactions as appropriate determined the required actions to prevent subsequentfuture suspense items and initiate those actions documented all errors on a quality feedback database identified analyzed and communicated processing trends and provided feedback to internal and external customers such as financial advisors external clients such as clients and group clients documented required corrective actions for individualgroup premium reversals researched and responded to inquiries from internalexternal clients in awd monitored aged outstanding general ledger items to ensure aging did not pass the day window worked with team members to clear outstanding items in the general ledger as needed determined type of nonclient secured application required and requested setups by new account unit starter skeleton clone default accounts developed and maintained an extensive and detailed knowledgeunderstanding of all default indicator codes tied to suspense items developed and maintained an extensive and detailed understanding of the billing related impacts for all processing methods to suspense actively apply this knowledge to clearing of suspense items as appropriate researched and initiated communications with aig financial advisors through new business center to obtain required information regarding participant application issues identified and initiated updates to client information related to social security andor name changes researched and processed check disbursements requested to multiple payee types through the sap check disbursement system produced and generated daily weekly monthly team management reporting information as needed to contribution specialist company name － city state processed contributions that were received through eremit website reviewed bill history to determine correct bills to be pulled to process contributions with correct bill uploaded media reel tapes cartridges and diskettes into tso opened format files in excel and made necessary changes to the file if needed once the file was uploaded viewed files through v system to make all necessary changes to files changes included added a participant to the file that may have not been added adjusted columns and added characters that were missing on the file transmitted files through v system received and matched bills to the deposits so that files could process recreated bills that were needed but were not available for processing payroll dates created input forms and entered all information for group contributions on the tape batch tracking database resolved out of balance of transmitted files increased and decreased deposits that were short of over the deposit to balance added deleted and changed participants on files that have been transmitted education high school diploma gc scarborough high school － city state us computer animation art institute of houston － city state us studied 2d and 3d animation 3d max some graphics design adobe photo shop adobe illustrator languages bilingual spanishenglish skills interpersonal skills organizational skills communication skills team building staff development excel microsoft word bilingual | 7 |
finance and operations manager executive profile resultsdriven efficiencyconscious international business management executive with extensive experience including financial management organizational development business development and team building within diverse industries skilled in planning coordinating and executing successful strategic business and financial programs with track record of improving operational stability efficiency and profitability indepth knowledge of a diverse array of core financial and business processes with demonstrated capacity to successfully improve bottomline profitability and further corporate objectives collaborate with senior stakeholders to effectively prioritize activities and achieve defined objectives translating business requirements into solutions to achieve corporate performance goals and targets skill highlights organizational development business development and expansion in domestic and international markets global business expertise financial and strategic planning and execution contracts management risk management staff development and management multimilliondollar pl management budget and forecasting development and management policy and process development and implementation financial reporting and analysis performance managementproject accounting maintain service relationships professional experience finance and operations manager to company name － city state a senior business partner participating in the development of the strategic direction leadership management and growth of the organization key accomplishments include led the strategic planning process oct resulting in a detailed delivery plan for all departments with a 3yr outlook developed a timely and accurate financial and operations reporting package to management highlighting business issues potential risks and profit opportunities developed budget and forecasting models and metrics including rates utilization and global cash management analysis recommended innovative alternatives to generate revenue and reduce unnecessary costs resulting in revised business and contract negotiation practices negotiated and reviewed business contracts with profitability and financial success in mind resulting in accelerated ar collections and increased cash opportunities ensure company and individual compliance in all countries where performing work visas statutory and tax filings researched and implemented a robust 401k plan for us employees resulting in a savings over previous plan chief financial officer to company name － city state an executive business partner participating in the strategic leadership management and growth of the company spanning over years initially leading the companys turnaround initiative to growing the business from 8m with offices in two countries to over 80m with offices registrations and personnel in over countries grew the finance and accounting function from people in two countries to a fully international function with global staffing in three regions supporting the worldwide organization as a member of the executive leadership and management teams since participated in the creation and implementation of the companys corporate strategy and policies key accomplishments include executive leadership served as key contributing member to leadership and executive teams strategic planning partner led and managed the ma activity for company in total with the final resulting in a company acquisition served as company secretarytreasurer served on the board of directors business development led company financial turnaround initiative successfully grew business by year over year including in in and in led the international expansion process resulting in offices and country registrations around the globe multinationalmulticurrencymulti business unit erp implementation financial management multimilliondollar global pl management managed international finance function with multiple business unit reporting and analysis including heavy foreign exchange and multicurrency aspects led and managed annual strategic global planning process led annual budgeting and forecasting process and ongoing management managed annual global financial audits and reviews and complex tax preparation in multiple jurisdictions created policy and procedures for best practices legal and commercial responsible for creating and defining global company architecture negotiated and finalized all company contracts including client contracts product agreements service agreements software license agreements nondisclosure agreements and vendor agreements led and managed the broader ownership program to grow and diversify ownership base risk management implemented a global commercial risk program responsible for global commercial insurance coverage and renewal process effective negotiations resulting in holding cost constant for years in a row in a high revenue growth environment people management multinational staff recruitment development and management in three regions supporting the worldwide organization created and managed the legalcontracts department and staff managed multicultural dynamics remotely for global staff assessed departmental training needs to establish core competencies and set consistent skill sets for global accounting and finance staff controller to company name － city state led and managed the full accounting and finance function including all aspects of reporting analysis budgeting and project accounting and management as well as risk management human resource management company policy development and management evaluated roi on key business programs led the evaluation analysis and implementation of new accounting system controller to company name － city state managed the full accounting and finance function including all aspects of reporting analysis budgeting and project accounting and management negotiated and reviewed business contracts and financial models with profitability and financial success in mind led the modeling planning and execution of all financial processes created detailed financial models and analytical tools to facilitate variance analysis implemented effective risk management program human resource development and management including company retirement program company policy development and management and administrative management evaluated analyzed and implemented new accounting software system education bba finance and accounting st edwards university － city state usa technology skills ms office ms project visio microsoft dynamics gp epicor quickbooks salesforce projector psa | 15 |
arts education intern objective to obtain an administrative internship with the performing arts project for the week intensive program education bachelors of music in vocal performance california state university northridge － city state usa gpa coursework in music theory coursework in vocal techniques and musical theater experience arts education intern sep to current company name － city state taught workshops about opera to local schools researched and compiled study guides for schools assisted dr anthony cantrell in setting up student matinees arts education and box office intern la county arts commission intern program jun to aug company name － city state director of childrens theater workshop overseeing casting of children for a minute childrens show sold tickets to productions answered phones and organized tickets piano and vocal teacher oct to current company name － city state private piano and vocal instructor skilled in teaching students of all ages learning styles and skill level coordinated studio classes recitals schedules and lesson times freelance musiciansinger and pianist jan to current company name － city state tenor section leader substitute panorama presbyterian church city of angels community choir planned and performed music for weddings and receptions accompanied kirk o the valley childrens choir awards recipient of mary bayramian arts scholarship recipient of robert w wienpahl scholarship recipient of associated students scholarship recipient of vocal arts returning student scholarship deans list academic achievement award skills outstanding sight reader piano accompanist vocal coach | 22 |
business development executive professional summary highly motivated and intelligent professional utilizing highly refined sales marketing and managerial skills to grow revenue and profits yearly ranked in the top of sales performers by employing a strategic vision to increase revenue and profits in assigned markets extensive experience selling businesstobusiness information technology and print advertising services in the cincinnati and columbus metropolitan areas clientele ranges in size from multibillion dollar multinational firms like procter and gamble pg and reed elsevier lexisnexis and smaller organizations like greater cincinnati water works and comair proficient with many software productivity suites like ms office and customer relationship management crm tools like act goldmine and salesforcecom sales methodologies include many customproprietary systems as well as the sandler sales methodology experience january to current company name city state business development executive responsible for selling it converged infrastructure consulting services hardware and software solutions in the greater cincinnati area pcms is a microsoft gold partner who specializes in cloud and onpremise technology including office sharepoint lync and exchange proven experts in staff aug helpdesk and project based work my customer base includes companies such as intelligrated kao great oaks schulman hilltop basic resources luxottica etc ranked in account growth and new sales mentored new sales representatives consistently met all activitybased objectives including client meetings client lunches candidate interviews client interviews and candidate submissions responsible for over million dollars in revenue added additional billing consultants in the first month representing of the company revenue the average bill rate was hour with a gross margin january to january company name city state business development executive responsible for selling it services to the cincinnati dayton and n kentucky market i am also responsible for new and ongoing marketing initiatives star base specializes in areas it talent on demand application development and it strategy and assessments we have had particular success in developing open source applications and in providing it wellness checks for our clients work with major accounts like luxottica great american standard register toyota cincinnati financial trihealth and several other medium to small accounts across the tri state area achieved revenues over by acquiring new accounts and maintaining existing relationships in accounts in cincinnati dayton and northern kentucky january to january company name city state national account manager introduced the supplylinkleads program to building product manufacturers and national building distributors to generate and deliver realtime leads through the nations largest network of construction plan rooms achieve goals and position for longterm results by selling consultatively building account plans identifying and developing leads setting appointments conducting account research leading sales calls and creating relationships that lead to new business opportunities for the company consistently achieved over in revenue annually increasing revenues year after year to companies such as pella windows caterpillar anixter gexpro rexel ingersoll rand simplex grinnell etc january to january company name account manager identified opportunities created strategic marketing plans and sold projectbased and value added information technology services to fortune clients developed new buying relationships within customer base and developed new clients through networking and cold calling achieved million in revenue with a k gross margin full supervisory responsibilities for direct reports average wage 78k including project managers business analysts sqa analysts and network and software engineers consistently met activitybased performance objectives for business development and employee management january to january company name city state account manager marketed and sold to fortune clientele projectbased and value added information technology services developed creative marketing plans personal networking strategies and cold calling methodologies to convert prospects into new clients met with direct reports on a monthly basis to review assignments and probe for new opportunities responsibilities included managing the consultants through performance reviews and compensation adjustments consistently met all activitybased objectives including client meetings client lunches candidate interviews client interviews and candidate submissions responsible for over million dollars in revenue added additional billing consultants in just months representing of the company revenue the average bill rate was hour with a gross margin january to january company name city state account manager contracted print and online media advertising for general contractors specialty subontractors suppliers and other entities supporting the building trade marketed to and trained general contractors and corporate owners on utilization of the online free bid management tool that provided new project leads grew territory by and led annual sales growth january to january company name city state executive account manager developed and sold solutions based custom application development for medium to small businesses hired trained and developed sales representatives to sell products for training division devised corporate marketing and business plans to maximize revenue and profit in the cincinnati market coached sales personnel on performance tracked market penetration rates and helped close sales responsible for a million objective and achieved result for the full line of products and services cincinnati bell yellow pages cincinnati ohio january to january account executive created and designed over small to medium size business yellow page advertising programs quota consisted of retaining revenue building new business onboarding nonadvertisers and increasing existing revenue accounts consistently met and exceeded sales objective by ranked in account growth and in new and nonadvertiser sales won several sales competitions to become a member of the distinguished sales performance club mentored new sales representatives january to january company name city state account executive started and implemented a sales strategy to compete selling services in the digital computer maintenance business top digital equipment sales performer in cincinnati and dayton winner of numerous sales awards increased billing base by january to january company name city state major account executive sold and supported the total service portfolio including hardware software and network site services exceeded all sales and revenue objectives by achieved top sales representative for three consecutive years won excellence award successfully established teamselling concepts created and implemented services as part of the turnkey solution education urbana university bachelor of science business administration marketing gpa gpa business administration marketing gpa skills advertising application development basic billing business development business plans cold calling computer maintenance hardware consulting clientele client clients financial information technology it strategy employee management managing marketing plans marketing market meetings exchange office windows network networking page performance reviews personnel profit realtime research selling sales strategy strategic marketing supervisory | 5 |
hr specialist us hr operations summary versatile media professional with background in communications marketing human resources and technology experience to current hr specialist us hr operations company name － city state managed communication regarding launch of operations group policy changes and system outages designed standard work and job aids to create comprehensive training program for new employees and contractors audited job postings for old pending onhold and draft positions audited union hourly nonunion hourly and salary background checks and drug screens conducted monthly new hire benefits briefing to new employees across all business units served as a link between hr managers and vendors by handling questions and resolving systemrelated issues provide realtime process improvement feedback on key metrics and initiatives successfully rebranded us hr operations sharepoint site business unit project manager for rfirfp on background check and drug screen vendor to it marketing and communications coop company name － city state posted new articles changes and updates to corporate sharepoint site including graphics and visual communications researched and drafted articles and feature stories to promote company activities and programs coedited and developed content for quarterly published newsletter provided communication support for internal and external events collaborated with communication team media professionals and vendors to determine program needs for print materials web design and digital communications entrusted to lead product service and software launches for digital asset management tool marketing toolkit website and executive tradeshows calendar created presentations for management and executive approval to ensure alignment with corporate guidelines and branding maintained the mysikorsky sharepoint site and provided timely solutions to mitigate issues created story board and produced video for annual it all hands meeting to relationship coordinatormarketing specialist company name － city state partnered with vendor to manage the inhouse advertising program consisting of print and media collateral pieces coordinated preshow and postshow activities at trade shows managed marketing campaigns to generate new business and to support partner and sales teams ordered marketing collateral for meetings trade shows and advisors improved administered and modified marketing programs to increase product awareness assisted in preparing internal promotional publications managed marketing material inventory and supervised distribution of publications to ensure high quality product output coordinated marketing materials including brochures promotional materials and products partnered with graphic designers to develop appropriate materials and branding for brochures used tracking and reporting systems for sales leads and appointments to assistant head teller company name － city state received an internal audit score of performed daily and monthly audits of atm machines and tellers educated customers on a variety of retail products and available credit options consistently met or exceeded quarterly sales goals promoted products and services tocustomers while maintaining company brand identity· implemented programs to achieveand exceed customer and company participation goals organized company sponsored events on campus resulting in increasedbrand awareness· coached peers onthe proper use of programs to improve work flow efficiency utilized product knowledge to successfully sellto and refer clients based on individual needs promoted marketing the grand openingof new branch locations to strengthen company brand affinity· organized company sponsored eventsresulting in increased brand awareness and improved sales· coached peers on the proper use ofprograms to increase work flow efficiency senior producer shu media exchange company name － city state planned and executed event focusing on connecticuts creative corridor growth of industry and opportunities that come with development a panel of industry professionals addressed topics related to media and hosted a question and answer session for approximately attendees following the forum guests were invited to engage in networking and conversation at a postevent reception education master of arts corporate communication public relations sacred heart university － city state bachelor of arts relational communication western connecticut state university － city state skills adobe photoshop adp asset management branding brochures content customer care final cut pro graphics graphic hr illustrator indesign innovation inventory lotus notes marketing marketing materials marketing material materials microsoft office sharepoint newsletter presentations process improvement project management promotional materials publications quality realtime recruitment reporting rfp sales stories employee development video web design website articles | 0 |
sr mortgage banking executive executive profile highly qualified and accomplished financial professional offering years of experience in leadership and direction in the financial services and financial products industries robust background with loan funding servicing asset management and loss mitigation strategies excel in professional staff training development mentoring and production goalfocused mortgage executive with commitment to bottomline success through effective sales development brand awareness and client satisfaction professional experience sr mortgage banking executive jan to current company name － city state identified prospects and solicited business referrals by contacting realtors attorneys and financial professionals in an assigned territory drove company expansion from member mortgage brokerage with one office to three and established new branch in las vegas nv led teams to excel in highstakes environment while encouraging professional development and independent decision making obtained and maintained information about available loan products processing procedures underwriting guidelines and general departmental directives assisted with collection of loanapplication related documents and delivery of loan package on a timely basis promoted from sr loan officer to executive team leader within six months of employment awarded most revenue per loan award averaging over in net revenue per funded loan awarded highest average loan amount for averaged fundings per month and responsible for over in revenue to the company for created and launched the fraiman group inside of global equity finance along with effective marketing for my team sr mortgage banker financial advisor dec to jan company name － state designed financial plans for over high networth individuals and business owners including mortgages insurance retirement managed a team of ten senior loan consultants forging new client relationships and servicing existing ones while maintaining large client base million in new loan production total new loans in increase from increased loan production as a team manager including increase in loan production for entire team sr investment advisor jan to dec company name － city state demonstrated record of success in capital raising via private placement for preferred and common stock offering to accredited investors through my own prospecting successfully introduced over million dollars in one year for an early stage startup company for acquisition purposes as well as opened two satellite offices in texas and ohio responsible for managing over million in aum and the succession of several ria firms throughout the united states under our platform as well as fixed income investments financial advisor jan to jan company name responsible for helping individuals and business owners design and implement an appropriate investment strategy based on their specific personal financial goals and circumstances rendered exceptionally high quality service to clients in the area of estate planning for high net worth individuals using appropriate life insurance policies implemented many of my own insurance and securities marketing campaigns responsible for establishing new client accounts analyzing clients current and future financial needs education bachelor of arts english literature university of massachusetts － city state english literature high school diploma homer high school － city state professional affiliations member mortgage bankers association member national association of mortgage brokers namb member mba s national technology in mortgage banking conference member of university of massachusetts alumni association additional information accomplishments promoted from sr loan officer to executive team leader within six months of employment awarded most revenue per loan averaging over in revenue per funded loan presidents club achievement certifications nmls id california doc mortgage loan originator license minnesota mortgage loan originator license nevada mortgage loan originator license new mexico mortgage loan originator license oregon mortgage loan originator license washington mortgage loan originator license skills client clients decision making delivery equity finance financial fixed income insurance investments team leader managing marketing excel office policies quality securities strategy | 21 |
professional healthcare representative summary dynamic sales professional delivering documented success in driving product growth through strong sales skills and patient focus detail oriented while utilizing communication skills that have a direct and personable approach proficient in handling new product launches from inception to completion in both independent and collaborative work environments background encompasses almost years of experience in pharmaceutical sales selling to an array of specialties including general practitioners internal medicine family practice endocrinologist rheumatologist neurologist obstetriciangynecologist geriatric medicine orthopedics pulmonologist gastroenterology urology and cardiology further call points made to hospital accounts local to territory additional professional experience includes nursing experience ranging from surgical assistance to care in the neonatal intensive care unit accomplishments people in culture lead for atlanta east awarded championship culture award peer selection people in culture lead for atlanta east capital s card winner capital s card winner summit winner ranking attainment contest winner q1 kick it in gear contest nrx volume growth finished 2nd in q2 iem msal surge contest lyrica trx growth contest winner 2nd semester team contest celebrex trx growth first in region to hit market share for pristiq contest winner 3rd qtr regional market share contest selected representative for state medical meeting finished in top contest winner 1st semester first in class travel card contest winner retention bonus for territory district finished 2nd highest exubera sales out of searle representatives contest winner regional summer contest market share growth for lyrica and celebrex finished in central area finished in top in central area ranked in central area celebrex attainment vice presidents cabinet winner top contest winner passport to paradise contest rookie of the year runner up skills developed the history of celebrex timeline of events for celebrex and why it is important to sales process contents of binder included every clinical study categorized into gi cv efficacy etc mentored numerous new team members executed teach the teacher nurse focused initiative on exubera device and drug education earned numerous convention trips led multiple poa special assignments at the district experience professional healthcare representative july to current company name xtandi ended the year ranked awarded lateral transfer to atlanta east district from ranked with lyrica toviaz and viagra goal attainment completed s1 at105 celebrex flector patch and lyrica goal attainment completed s2 at celebrex flector patch and lyrica completed s1 at lyrica celebrex and flector patch goal attainment completed s2 at celebrex flector patch and lyrica goal attainment registered nurse april to july company name － city state assisted in daily patient management through surgery scheduling patient insurance claims and prior authorizations and educating patients on procedures treatments and medications registered nurse april to april company name － city state surgical nurse with responsibilities including surgical assistance operating room management recording of all events and tasks during surgery and acting as patient advocate during surgery registered nurse august to april company name － city state practiced as a registered nurse in the neonatal intensive care unit education and training bachelors of science nursing may mississippi college － city state nursing associate of arts may hinds community college － city state skills emergency care palliative care patient advocate surgery additional information active member of junior auxiliary from chaired projects including prom closet buckets of happiness and dental days sought out and implemented a program called challenge day in local schools that focused on combatting bullying and facilitating a positive school culture managed every aspect of the program including but not limited to securing funding recruiting volunteers and working with school counselors to identify high risk students volunteer for williams wings ms diabetes association and ms march of dimes | 6 |
design director senior designer professional summary passionate design director with extensive talents in providing clear instructions to team members and supervising budgets to ensure project profitability a natural leader with more than years experience leading successful and talented design teams seeking a new position as a senior designer with a great organization skills apparel design adobe photoshop originality adobe illustrator garment construction superb eye for detail ability to effectively plan project presentations teamwork skills pattern making illustration sketchbook pro work history design director senior designer to current company name – city state developed seasonal merchandise assortment to improve category depth and breadth clearly communicated design revisions to all members of fashion design team developed seasonal and brand style guides to promote tiger schulmanns tsk pro shop sketched artistic and fresh designs for consideration communicated with photographers and stylists to effectively showcase brand negotiated with vendors on availability product specifications distribution delivery deadlines and price developed seasonal and brand style guides supervised several projects simultaneously maintaining profitability of each and consistently exceeding design expectations facilitated new processes within department alleviating repetition and boosting overall team productivity head designer to company name – city state helped company advance industry standing by creating innovative concept designs supervised design staff through product creation and release clearly communicated design revisions to all members of fashion design team developed seasonal merchandise assortment to improve category depth and breadth worked with technical design and product management to provide accurate and complete design packages designed advertisements tradeshow banners and signage from concept through completion head designer to company name – city state implemented process improvements to increase team effectiveness and reduce repetitive tasks juggled multiple projects simultaneously never losing strategic vision and always maintaining focus planned and oversaw photography shoots and retouching consistently completing tasks within budget trained team of designers delegating tasks and offering insight to help meet tight deadlines created storyboards 3d models animation and visual effects to meet design goals head designer to company name – city state implemented process improvements to increase team effectiveness and reduce repetitive tasks juggled multiple projects simultaneously never losing strategic vision and always maintaining focus carefully prepared all design layouts into prepress files for offset web and digital printing contributed to creative process through original ideas and inspiration presented projects to internal clients generated detailed specs of final designs collaborated with vendors to ensure style consistency with other marketing materials freelance senior designer and consultant to company name – city state sketched artistic and fresh designs for consideration designed new onbrand visual elements to effectively convey concepts and messaging led aesthetic vision and creation of new fashion products provided high quality results in timely manner developed seasonal merchandise assortment to improve category depth and breadth generated detailed specs of final designs freelance senior designer to company name – city state designed collection for fashion show worked with directly with sean combs to resolve design and fitting problems for show supervised various local factories s in development of show apparel fitted models for runway designer to company name – city state researched current and forecast colors and design designed proposed garments and traveled to mainland for development resolved client concerns quickly and professionally developed marketing and sales strategies to maximize business success monitored production schedules product manager head designer to company name – city state managed mens apparel product development cycle including prototyping designs and coordinating mass production developed and implemented favorable pricing structures balancing firm objectives against customer targets directed develop and design merchandising plan for major licensees such as ecko unltd azzure denim as well as in house brands worked directly with marc ecko on development and managing team of associate assistant designer to company name – city state developed prototype designs for broad range of products within design portfolio teamed on development of inspiration boards sample material collections and color selection for upcoming product design highly skilled using hand drawing sketch up and illustrator to develop concept boards delivered highly innovative concepts under stringent deadlines prepared concept boards and mock ups of form and color prepared and managed presentation walls covering seasonal lines fabricated sample garments for review by senior design staff education associate of science apparel design fashion institute of technology city state accomplishments designed sean john fashion show featured on mtv if i were king designed sean john fashion show which received the cfda award outerwear design featured in moma designed marc ecko fashion show outerwear which was showcased in showroom designed tommy hilfiger olympic ski team outerwear and accessories additional information works appeared in wwd daily dnr news source magazine timeout complex magazine detail flaunt stuff magazinevibe trace teen people honey and ym skills apparel design adobe photoshop originality adobe illustrator garment construction superb eye for detail ability to effectively plan project presentations teamwork skills pattern making illustration sketchbook pro work history design director senior designer to current company name – city state developed seasonal merchandise assortment to improve category depth and breadth clearly communicated design revisions to all members of fashion design team developed seasonal and brand style guides to promote tiger schulmanns tsk pro shop sketched artistic and fresh designs for consideration communicated with photographers and stylists to effectively showcase brand negotiated with vendors on availability product specifications distribution delivery deadlines and price developed seasonal and brand style guides supervised several projects simultaneously maintaining profitability of each and consistently exceeding design expectations facilitated new processes within department alleviating repetition and boosting overall team productivity head designer to company name – city state helped company advance industry standing by creating innovative concept designs supervised design staff through product creation and release clearly communicated design revisions to all members of fashion design team developed seasonal merchandise assortment to improve category depth and breadth worked with technical design and product management to provide accurate and complete design packages designed advertisements tradeshow banners and signage from concept through completion head designer to company name – city state implemented process improvements to increase team effectiveness and reduce repetitive tasks juggled multiple projects simultaneously never losing strategic vision and always maintaining focus planned and oversaw photography shoots and retouching consistently completing tasks within budget trained team of designers delegating tasks and offering insight to help meet tight deadlines created storyboards 3d models animation and visual effects to meet design goals head designer to company name – city state implemented process improvements to increase team effectiveness and reduce repetitive tasks juggled multiple projects simultaneously never losing strategic vision and always maintaining focus carefully prepared all design layouts into prepress files for offset web and digital printing contributed to creative process through original ideas and inspiration presented projects to internal clients generated detailed specs of final designs collaborated with vendors to ensure style consistency with other marketing materials freelance senior designer and consultant to company name – city state sketched artistic and fresh designs for consideration designed new onbrand visual elements to effectively convey concepts and messaging led aesthetic vision and creation of new fashion products provided high quality results in timely manner developed seasonal merchandise assortment to improve category depth and breadth generated detailed specs of final designs freelance senior designer to company name – city state designed collection for fashion show worked with directly with sean combs to resolve design and fitting problems for show supervised various local factories s in development of show apparel fitted models for runway designer to company name – city state researched current and forecast colors and design designed proposed garments and traveled to mainland for development resolved client concerns quickly and professionally developed marketing and sales strategies to maximize business success monitored production schedules product manager head designer to company name – city state managed mens apparel product development cycle including prototyping designs and coordinating mass production developed and implemented favorable pricing structures balancing firm objectives against customer targets directed develop and design merchandising plan for major licensees such as ecko unltd azzure denim as well as in house brands worked directly with marc ecko on development and managing team of associate assistant designer to company name – city state developed prototype designs for broad range of products within design portfolio teamed on development of inspiration boards sample material collections and color selection for upcoming product design highly skilled using hand drawing sketch up and illustrator to develop concept boards delivered highly innovative concepts under stringent deadlines prepared concept boards and mock ups of form and color prepared and managed presentation walls covering seasonal lines fabricated sample garments for review by senior design staff | 16 |
social media coordinator summary to secure a position within an organization where i will be able to apply the extensive skills and abilities that i have acquired through my education and work experience in the advertising marketing and social media fields highlights wellversed on social media channels paid and organic trends content development and community engagement account management client relationship google analytics direct mail campaigns fluent in spanish experience to social media coordinator company name － city state managed new product and content releases creates and schedules weekly content for clients professional social media accounts utilize applications such as canva sendible basecamp google cyfe and more manages and measures clients social media accounts for follower analysis reach and growth prepared detailed marketing forecasts on a monthly basis design administer and launch email marketing campaigns using mailchimp worked effectively in a heavily crossfunctional fastpaced environment to current sales associate company name － city state suggest key looks and incorporates the latest trends and current promotions based on the customers individual style assist store in meeting and exceeding daily sales goals maintain company brand standards of neat clean and organized sales floor cash wrap fitting room and stockroom partner with management on performing stock transfers damage outs and shipment receiving comply with operational standards to include following safety policies and proper censoring of merchandise to marketing sales intern company name － city state maintained launch trampoline park social media accounts including twitter facebook instagram promote summer events thought their social media vendor outreach regarding the summer program to events coordinator company name － city state vendor outreach providing detailed information on the event contacting businesses for raffles and sponsorship tracking inkind gifts event coordination and set up management of volunteer activities such as shoreline cleanups education bachelor of arts communications advertising rhode island college － city state united states minorin marketing communication club member honorsociety of the national communication association dean list languages bilingual english spanish skills excellentuse of word excel and powerpoint imovie photoshop ms publisher and final cut pro advance knowledge of social networks and social media tools facebook instagram twitter pinterestyoutube and snapchat sendible cyfe basecamp and more strong writing skills research abilities strong organization and planning skills confidentiality | 12 |
dental hygienist professional summary i am a dedicated and energetic dental hygienist with a total of sixteen years experience in the dental profession my focus has always been to provide exceptional patient care counseling and motivation to each of my patients i have experience with patients of all ages including those that are medically compromised i am enthusiastic about dental health and enjoy educating patients as well as dental staff members on dental care and hygiene licenses state of florida registered dental hygienist skill highlights nutritional counseling oral cancer screenings smoking cessation preventative care soft tissue management dentrix dental software digital radiographs professional experience dental hygienist september to current company name city state provide optimal dental hygiene care for every patient reinforce oral hygiene instructions to every patient and each appointment educate patients on their periodontal status treatment possibilities potential surgical restorative or cosmetic procedures that may possibly be needed educate patients on the benefits of preventative care such as fluoride and sealants dental hygienist february to august company name city state assess patients oral health conditions review dental and medical histories dental charting periodontal assessment and treatment soft tissue management administer local antibiotics fabricate bleaching trays and occlusal guards schedule patient appointments dental hygienist june to december company name city state worked on an asneeded basis as a parttime hygienist providing dental care to patients as well as periodontal treatment and maintenance exposed and developed radiographs recorded conditions for diagnosis and treatment by dentist applied fluoride and sealants dental assistant february to june company name city state provided dental and hygiene assistance during surgery services and cleanings maintained equipment and sterilized dental instruments answered phone calls schedules appointments trained new employees on back office duties education and training master of science health sciences nova southeastern university city state bachelor of applied science dental hygiene st petersburg college city state associate of science dental hygiene florida state college city state certificate dental assisting tidewater technical institute city state community service | 22 |
finance officer summary competent and reliable professional committed to excellence with proven team leading and team building skills who sees challenges as an opportunity to grow and develop ability to lead a team of people from diverse backgrounds by communicating clear goals and objectives and understanding and resolving the needs of the team to ensure that targets are met responsible analytical results oriented effective efficient and flexible work attitude which aims to achieve and surpass set goals highly confidential honest proactive individual who operates with integrity in all aspects of life possessing expertise in accounting supervisory management and training skills highlights accpac accounting skills analytical reasoning budget analysis account reconciliations accomplishments liaised with the bpi team in investigating and understanding the nature of most of the errors on the savings ip schedules thus enabling me to clear most of the items successfully streamlined daily reconciliations in order to identify reconciling items errors and clear them in a timely manner achieved set targets and contributed to the overall attainment of the department and companys goalstrained staff regarding standard operating procedures resolved differences between team members and ensured an atmosphere of unity and respect maintained dialog with customers in order to promote the companys sales to develop a good rapport with the customers organize and streamlined the routine procedures for the sales representatives ensured that both monthly annual returns prepared and submitted a timely manner experience finance officer may to january company name － city state gl reporting preparation of audit schedules daily general ledger postings and accounting journals for investigated and put together savings interest payable reconciliations to show the aggregate net savings and liabilities position of the organization year to date staff loans statutory deductions investment accounting compiled analyzed and prepared interest income and price volume budget analysis to assist the budget analyst in gaining a comprehensive depiction of the actual interest derived from investments on a monthly and year to date basis in comparison to the budgeted figures gathered information for accretion amortization schedules to determine bonds that are tax exempted accomplishments liaised with the bpi team in investigating and understanding the nature of most of the errors on the savings ip schedules thus enabling me to clear most of the items successfully streamlined daily reconciliations in order to identify reconciling items errors and clear them in a timely manner payroll assistant november to december company name － city state preparation of bank reconciliations accomplishments ensured that bank reconciliations were prepared in a timely manner and outstanding items were effectively researched and cleared promptly accounts officer january to january company name － city state daily general ledger postings and accounting journals for bank reconciliations analyzing and implementing procedures to resolve unreconciled items on assigned bank accounts prepared scheduled reports with cash flow statements accomplishments achieved set targets and contributed to the overall attainment of the department and companys goals supervisor senior accounts clerk january to january company name － city state supervised a staff of eleven persons regular scheduled inventory updates and reconciliations each month prepared payroll for weekly and monthly staff using turbo pay software daily scheduled directives for inventory to deliver island wide accomplishments trained staff regarding standard operating procedures resolved differences between team members and ensured an atmosphere of unity and respect maintained dialogue with customers in order to promote the companys sales to develop a good rapport with the customers organize and streamlined the routine procedures for the sales representatives ensured that both monthly annual returns prepared and submitted a timely manner education bachelor of science degree business administration finance northern caribbean university － city jamaica business administration finance certificate of management studies st hughs high schoolsixth form business certificate university of the west indies － city jamaica wi interests reading additional information reading skills bank reconciliations analysis bonds budget analysis cash flow general ledger inventory investments interest payable savings payroll schedules sales customer service | 15 |
accountant summary if you need someone who delivers sharp results i can help well qualified and results oriented accounting professional with over fourteen years of successful experience in positions of increasing responsibility in dynamic entertainment companies skilled at training staff in accounts payable and receivable and payroll functions and creating effective teams highlights windows xp microsoft office outlook excel word quickbooks enterprise timberline file maker pos accomplishments general ledger accounts maintained accurate accounts including cash inventory prepaid fixed assets accounts payable accrued expenses and line of credit transactions experience to current accountant company name － city state responsible for all aspects of accounts payable receivable and payroll banking liaison reconciled statements credit card and additional reconciliations month end analysis closing and production of month and year end financial reporting preparation of monthly commission reports control and monitoring of complex high volume production petty cash and daily cash report preparation of s to accountant company name － city state supervised trained and managed a staff of four permanent employees plus interns oversaw the general accounting department areas accounts payable receivable and payroll banking liaison reconciled statements credit card lockbox and additional reconciliations month end analysis closing and production of month and year end financial reporting preparation of monthly commission reports control and monitoring of complex high volume production petty cash process to junior accountant company name － city state responsible for all aspects of accounts payable and accounts receivable functions reorganizing and reconciling online based business transactions bank credit card and other reconciliations month end analysis and closing managed and trained college interns preparation of royalty reports preparation of s education accounting phoenix universityusfloridamiami accounting present sheridan technical centerusfloridamiamicertificate bookkeeping fundamentals cuc university colombia bachelor arts degree business administration business administration reference laurel harris president at stellarhead david walton vice president of operation at dogmatic languages fluent in spanish skills general accounting accounts payable accounts receivable microsoft office outlook windows xp word excel quickbooks enterprise | 18 |
consultant summary building design and construction managerextensive management leadership in successful operations devising strategies to measurably improve corporate profit adept at acquiring developing and managing building construction projects across a wide range of project types expertise in executing the work while managing staff and accounting key skills include business development building construction estimating scheduling contracts and negotiations building design and project management experience to current consultant company name － city state expanded new business opportunities in texas for program management firm developed contacts with owners and architects to develop relationships and solicit project possibilities provided project management and cost consulting services to owners and architects on major higher education k and healthcare projects worked with contractors and construction managers to reconcile estimates schedules and scope changes advised owners developers and lending institutions in contracting with architects engineers constructors and subcontractors project involvement includes design and construction of educational healthcare apartment complexes retail hotels office and religious facilities range of project construction costs to million identified numerous oversights and construction error on major austin hotel project as a fasttracked scheduled project a firm opening date of the hotel was necessary for convention bookings advised owner on needed corrective measures realistic costs schedules and worked with developer to implement solutions secured designbuild projects for clients with a satisfaction and being hired for their next projects without any competition this was affected by thorough cost estimating scheduling great project management staff involvement providing upfront information to the client during the process worked with state of texas emergency management on disaster relief to coordinate applicants efforts with fema developed matrix to manage information regarding status of all nonprofit organizations advised applicants on solutions for corrective measures and how to implement them to principal company name － city state developed new business procured designbuild competitive bid and negotiated projects recruited all office and project staff managed all estimating scheduling and operations of projects including healthcare educational retail offices religious and technology facilities formulated proposal presentation contracted with architecturalengineering firm to designbuild major project and developed a joint venture partnership to perform the construction client subsequently had firm build two additional facilities in state to principal company name － city state founded a new architectural firm to address projects for clients performed numerous projects as designbuild contracts designed documented and developed new projects contracted engineering support for documentation projects included educational healthcare retail offices research and technology and religious facilities designed and documented multiple industry projects for repeat clients to branch office manager business development manager company name － city state launched branch office of major construction firm developed new business contacts and in working with existing clients expanded additional work on several projects as scope changed in business process education architecture university of houston － city state united states architecture postgraduate studies in city planning university of houston houston tx architect state of texas license texas residential construction commission registration professional affiliations american institute of architects city of rollingwood texas planning zoning commission utility commission chairman tarrytown umc cochair building committee board of trustees chairman volunteer healthcare clinic board of directors present skills architect business process competitive consulting contracts client clients design and construction documentation engineering support estimating fast office next developer profit program management project management proposal research retail scheduling | 11 |
network administrator summary analytical network administrator adept at resolving complex network issues critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards highlights server administration technical documentation network security network management data backups disaster recovery project management lan knowledge proxy servers networking knowledge network design and implementation network troubleshooting network hardware configuration network performance tuning microsoft office expert microsoft certified solutions associate mcsa certificate dhcpdns ethernet and firewall proficient ms office proficiency microsoft certified solutions associate mcsa name of microsoft technology microsoft certified technology specialist mcts name of microsoft technology exceptional telephone etiquette patient and diligent troubleshooting proficiency windows xpvista proficient in avg printers pc security systems accomplishments exceeded monthly goals by successfully handling more than trouble tickets per week experience network administrator feb to mar company name establishes networking environment by designing system configuration directing system installation defining documenting and enforcing system standards maximizes network performance by monitoring performance troubleshooting network problems and outages scheduling upgrades collaborating with network architects on network optimization secures network system by establishing and enforcing policies defining and monitoring access reporting network operational status by gathering prioritizing information managing projects maximizing corporate network services uptime giving over the phone email and remote support to customers implementing network security measures to protect data software and hardware utilizes active directory to manage user accounts create groups and computer accounts administering a microsoft windows server network of servers investigating problems and then making technical recommendations resolving network operational issues installing and testing server software on a variety of platforms professional accomplishment successfully migrated users and computers from novell netware to microsoft active directory successfully upgraded windows server server to server successfully upgraded windows server server to server successfully upgraded network infrastructure and configured cisco switches for federal contract towers in the state of florida successfully migrated computers and users from windows xp to windows resolved customer complaints and concerns with strong verbal and negotiation skills trained new employees and explained protocols clearly and efficiently troubleshot hardware issues and worked with service providers to facilitate repairs created new account reset passwords and configured access for users troubleshot hardware issues and worked with service providers to facilitate repairs developed documentation for common processes for both support staff and endusers education computer information system network engineering barry university project management professional florida atlantic university six sigma greenbelt florida atlantic university certifications microsoft certified systems administrator microsoft certified systems engineer microsoft certified technology specialist itil foundation v3 certified comptia a certification skills a certification active directory cisco hardware designing directing disaster recovery email itil lan managing access microsoft certified microsoft certified systems engineer windows microsoft windows windows xp network administrator network management network hardware network design and implementation network security network troubleshooting network networking novell netware optimization policies project management proxy reporting scheduling servers six sigma switches system configuration technical documentation phone troubleshooting upgrades windows server | 23 |
jobs coordinator estimator professional summary job title with management experience and exceptional people skills versed in skill set and skill set desires a challenging role as a job title core qualifications excellent interpersonal and coaching skills motivated recruiting and selection techniques conscientious proficient communicator hiring recommendations experience jobs coordinator estimator august to october company name city state worked directly with payless managers in assigned areas with store operations pnl shrink store maintenance recruiting store staff members and planning competitive analysis performed competitive analysis to make recommendations for future payless company growth assisted in over payless shoesource store openings and relocations to create districts in the carolinas selected by payless shoesource regional vp to utilize recruiting skills and store development with the canadian international expansion teampromoted to store manager after months in the assistant manager position supervised team of base office store staff and their development devised a successful recruiting plan for new payless training supervisors and store managers awarded top sales manager of the year awarded best in people development drafted action plans and led meetings with department executives to review project status and proposed changes collaborated with crossfunctional teams to draft project schedules and plans defined project deliverables and monitored status of tasks monitored team progress and enforced deadlines district manager trainee july to july company name city state successfully managed the activities of team members in multiple locations area manager october to march company name city state successfully managed the activities of store team members in multiple locations recruited managed and mentored an average of new customer service representatives per year developed implemented and monitored programs to maximize customer satisfaction developed and managed annual operating budgets for stores locations in durham nc area manager training supervisor march to august company name city state worked closely with the district manager to formulate and build the store brand contributed to merchandising ideas at team sale meetings addressed and corrected sales staff communication issues in a tactful and effective manner analyzed marketing information and translated it into strategic plans trained staff to deliver outstanding customer service completed weekly schedules according to payroll policies trained all new managers on store procedures and policies fulfilled customer shipping needs using ups and usps methods determined staff promotions and demotions and terminated employees when necessary directed and supervised employees engaged in sales inventorytaking and reconciling cash receipts reorganized the sales floors in stores to meet company demands opened new store location and assisted in recruiting and training new staff conducted reference and background checks on all job applicants developed creative recruiting strategies that met anticipated staffing needs communicated the duties compensation benefits and working conditions to all potential candidates managed all phases of recruitment including defining hiring management needs and posting available positions developed reports on employee headcount monthly hr reports and quarterly training reports created new employee selfevaluation forms that focused on employee performance competencies engagement and development assisted management with presentations for business reviews and communications meetings researched and recommended new sources for candidate recruiting recruited for various positions across multiple sites in the carolinas va and canada employed multiple feedback mechanisms and analysis to continuously improve the recruiting process thoroughly explained the employee handbook during new employee orientations maintained an accurate candidate tracking system supplied tools resources and education to company managers to enhance their skills organized all monthly and quarterly reviews for all associates conducted and required to conduct 2nd interviews in assigned area to determine employment for all new hires for all store locations based on managers feedback from 1st interviews of various new hires and their store staffing needs office adminitrator april to july company name city state planned and executed projecteffectively controlled the release of proprietary and confidential information for general client listsprepared correspondence accounting and financial documents for analysis conducted analysis to address issue which led to positive outcomeprepared correspondence accounting and financial documents for analysis education associate of arts business administration mount olive college city state business administration professional affiliations member small business association present skills assistant manager benefits budgets cash receipts coaching interpersonal competitive analysis customer satisfaction customer service forms functional hiring hr inventory marketing meetings merchandising office communicator payroll policies presentations progress reconciling recruiting recruitment sales sales manager shipping staffing store manager strategic plans supervisor | 16 |
senior facilities and construction project manager summary thirty years experience as manager and director of facilities project and construction management in various challenging environments twenty two in higher educationsuccessful at managing facilities ops systems mo and capital budgets assets staffing and bargaining agreementsresponsible for acres of property buildings union skilled technical maintenance staff budget managers construction maintenance managers grounds and horticulture custodial staff transportation fleet managers shipping receiving staff post office managers sustainability staff and business managers developed and maintained high standards of discretion integrity communication leadership life safety building code compliance staff student and faculty safety training and osha complianceproven team building skills quality personnel acquisition effective success at administering progressive discipline in union environments able to create positive organizational change where required and as directedprofessional development and skillsfacilities management professional fmp and certified project managerfacilities and technology managementelectrical engineering technologyconstruction managementlicensed master electriciancertified advanced fire and security alarm designercertified in fiber optics and network connectivitysupervision effective communication and team building certificationstechnical strengths include electrical fire security fire suppression systems life safety systems hvac mechanical systems boilers infrastructure management sustainability and energy management autocad gis arcview ms office project computerized maintenance management programscertified in code compliance structural gas fire electrical plumbing energy life safety nfpa and building codesproperty inspection analysis acquisition development planning zoning and construction management experience to current senior facilities and construction project manager company name － city state manage multidiscipline construction maintenance and life safety projects manage technical support staff contractors energy providers life safety building codes compliance service contract project negotiations professional consulting firms and various state city and federal regulatory agencies roosevelt island manhattan ny is a residential community of people there are acres of property with various types and occupancies such as public schools cornell university business athletic facilities performing arts and residential to director of buildings company name － city state researched additional property and space for development in accordance with organization objectives planned strategy and applied tactical measures to ensure the efficient management of assets and resources directed a facilities staff including trade supervisors project managers procurement office budget management business office accounts payable and a skilled union trade staff of directed construction renovations repair energy management operations and special events for buildings totaling million sq ft and acres of property to director of buildings company name － city state maintain a courteous diplomatic and professional demeanor while maintaining good relationships with all personnel both internal and external to the organization professional experience with vendor negotiations project design budgeting and project construction manage utility costs and usage natural gas propane electricity commodity delivery telephone water and waste water annual budgeting for capital expenditures construction maintenance and operations annual million budget member of senior administrative teams such as union bargaining units negotiations drug task force emergency management mass casualty incident management master plan development and campus life safety to project manager and estimator company name － city state estimated electric projects with values from through including high voltage hvac control electrical distribution bms emergency power data center fiber optic fire alarm security alarm and card access to facilities and maintenance manager company name － city state managed and supervised facilities and plant operations repairs renovation projects and maintenance to assistant director of buildings and grounds company name － city state managed all facets of the supervision management and operations related to construction maintenance and operations including life safety systems fire alarm security alarm surveillance building envelopes energy management systems electrical hvac systems plumbing sustainability and alternative energy projects environmental services recycling and codes compliance with state city and federal agencies infrastructure management of water and sewer systems volt and secondary electrical systems fiber optic and it systems fire suppression systems and safe roads walks union trades management supervision and bargaining unit negotiations to lead electrician company name － city state project examples ny state prison tire recycling plant reactivated carbon plant waste water treatment center for the city of new york to lead electrician business manager company name － city state to apprentice and journeyman electrician company name － city state commercial industrial and residential systems to airbase ground defense company name － city state military police leadership positions honorable discharge as an e sergeant education and training facilities and technology management electrical engineering technology empire state college dutchess community college electrical engineering technology fmp facilities management professional international facilities management association at boston university electricityelectrical construction and maintenance mohawk valley community college skills accounts payable administrative arts budget management budgeting budget building codes capital expenditures consulting delivery electrical systems energy management special events facilities management hvac leadership access office natural gas negotiations personnel plan development plumbing police procurement project design renovation renovations repairs safety strategy supervision technical support telephone water treatment | 19 |
business development consultant skills d budgets color council cpt client floor plans forklift manufacturing processes presentations real estate safety sales seminars spreadsheet technician vision experience march to august company name city state business development consultant phoned emailed and actively followed up with potential leads given to me by management answered calls and scheduled appointments with the sales team logged all customer information in vinsolutions confirmed appointments and scheduled follow ups with customers notified necessary departments when appointments have been set maintained a goal of appointments created daily recorded daily and weekly appointment information in a spreadsheet to measure success against our goals november to april company name city state senior design consultant developed exterior design concepts and planned the schematic color and finish of the colors chosen reviewed project costs budgets and adherence to schedules ensured that the project vision and design intent were reflected successfully april to november company name city state expo design desk associate generated more sales leads than any other design associate assisted lead designers with their floor plans elevations and d perspective views prior to presentation to the client assisted designers with their material boards for inhouse review and presentation reviewed project costs initially with home owners voted employee committee president and planned all employee events and fundraisers march to march sales associatewall paper specialist sherwin williams lawrence ks ordered contacted and handled all wallpaper sales passed all skill level tests in the 95th percentile each month organized and conducted presentations at all the faux finish clinics to public cultivated long term relationships with area contractors primary representative for area home shows and real estate seminars visited home sites to assess and fulfill customer needs both interior and exterior projects education and training university of kansas interior design bachelors degree interior design professional certified production technician manufacturing skill standards council mssc profile cpt certified in safety manufacturing processes production and forklift certification from washburn institute of technology topeka ks silver level kansas workready certification osha general industry certification may university of kansas city state interior design bachelor of fine arts interior design | 5 |
healthcare provider professional summary current graduate student at the university of arizona global campus pursuing a masters degree in health informatics and analytics with five years of experience in athome care an exceptionally empathetic and dedicated healthcare provider with a strong record of child health care service adept at handling various client issues and problems with kindness and professionalism seeking opportunities in the healthcare and business industry a reliable employee with an extensive track record in demanding sales and account management environments strong presenter communicator and problem solver working effectively and productively with diverse customers and individual needs a stayathome mom of five children dedicated to ensuring the needs of the childrens safety and comfort by addressing their specific diet exercise and tutoring needs including the care provided for an autistic son in creating specific routines developmental support and educational strategies recently began the endeavor of owning and managing a small business skills flexible adaptable responsible verbal and written communication computer proficiency adaptability customer service professional telephone demeanor account management technical support social media knowledge strategic planning compassion selfmotivated professional cultural awareness analytical skills good listening skills work history healthcare provider to current company name – city state worked to improve and enhance patient lives through effective and compassionate care administered medication as directed by physician completed household management tasks for clients within private home settings including companionship and personal care assistance coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life assisted disabled clients in any way necessary to facilitate independence and wellbeing maintained clean safe and wellorganized patient environment monitored progress and documented any patient health status changes keeping healthcare team updated interacted kindly with patients and families and displayed positive outgoing attitude resulting in establishment of longterm professional relationships assisted patients with handling daily chores and errands by transporting to appointments cleaning personal spaces and purchasing supplies offered support for client mental and emotional needs to enhance physical outcomes and overall happiness consistently met demands of clients by providing sufficient numbers of direct care providers provided assistance to clients by handling household cleaning duties managing schedules and transporting to and from medical appointments facilitated calls to and from field staff to resolve issues and address concerns encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness assisted patients with dressing grooming and feeding needs helping to overcome and adapt to mobility restrictions supervised daily activities and provided assistance when needed developed rapport to create safe and trusting environment for care online english tutor to company name – city state analyzed student progress to adjust lesson planning for improvement motivated students in positive learning environment to build academic confidence planned lessons for allotted time to strengthen weak subjects and build skills collaborated with students to complete homework assignments identify lagging skills and correct weaknesses provided verbal and written constructive criticism and positive feedback to students utilized online platforms to provide online instruction in group and oneonone environments showed empathy and understanding when students needed counseling or extra support moderated online discussion forums to maintain safe engaging subject discussion supported diverse student population through different teaching styles to cover multiple learning styles collaborated with parents to create tutoring sessions appropriate for students age learning preference and learning style updated required logs and student documentation to keep records accurate and current prepared lesson plans to meet goals identified in students individualized study plans drilled students on subject matter and used flashcards and writing techniques to improve recall taught students remotely via prerecorded and live video sessions motivated students towards learning and studying to build selfconfidence and reduce fear of failure identified learning needs and implemented fun and engaging learning activities to help students advance made lessons interesting and engaging using art and visual aids to bolster learning integrated technology into sessions to further enhance student learning educated students on study tips and exam strategies radiologic technology student intern to company name – city state managed patient treatment and care by coordinating with diverse medical professionals in radiology and other medical fields maintained cleaned and sterilized instruments and equipment for each patient kept work and patient areas clean orderly and wellstocked to promote efficiency supported patients by keeping private and confidential information concealed in adherence to regulations and procedures interviewed patients and reviewed documented histories to gain solid picture of relevant data managed aseptic techniques to control infection risk and protect both patients and staff conducted diagnostic and interventional procedures for more than patients per day followed safety protocols at all times to minimize radiation exposure and potential for incidents with staff or patients supported patient physical and emotional comfort by taking care in positioning responding to questions and using effective calming strategies participated in continuous improvement by generating suggestions engaging in problemsolving activities to support teamwork office assistant to company name – city state delivered clerical support by efficiently handling wide range of routine and special requirements produced highquality documents spreadsheets and presentations for internal and customerfacing needs using ms office suite oversaw automated tracking and documentation of data client correspondence and office operations executed record filing system to improve document organization and management interacted with customers professionally by phone email or inperson to provide information and directed to desired staff members kept physical files and digitized records organized for easy updating and retrieval by authorized team members radiologic technology student intern to company name – city state managed patient treatment and care by coordinating with diverse medical professionals in radiology and other medical fields maintained cleaned and sterilized instruments and equipment for each patient kept work and patient areas clean orderly and wellstocked to promote efficiency supported patients by keeping private and confidential information concealed in adherence to regulations and procedures interviewed patients and reviewed documented histories to gain solid picture of relevant data managed aseptic techniques to control infection risk and protect both patients and staff followed safety protocols at all times to minimize radiation exposure and potential for incidents with staff or patients supported patient physical andemotional comfort by taking care in positioning responding to questions and using effective calming strategies devoted special emphasis to punctuality and worked to maintain outstanding attendance record consistently arriving to work ready to start immediately radiologic technology student intern to company name – city state managed patient treatment and care by coordinating with diverse medical professionals in radiology and other medical fields maintained cleaned and sterilized instruments and equipment for each patient kept work and patient areas clean orderly and wellstocked to promote efficiency supported patients by keeping private and confidential information concealed in adherence to regulations and procedures interviewed patients and reviewed documented histories to gain solid picture of relevant data managed aseptic techniques to control infection risk and protect both patients and staff followed safety protocols at all times to minimize radiation exposure and potential for incidents with staff or patients supported patient physical and emotional comfort by taking care in positioning responding to questions and using effective calming strategies devoted special emphasis to punctuality and worked to maintain outstanding attendance record consistently arriving to work ready to start immediately cash service representative to company name – city state adhered to policies and facilitated safe and protected transactions worked as a dedicated team member of the banking team worked to ensure the confidentiality and privacy of clients brought forth a friendly and enthusiastic attitude handled cash transactions sales associate to company name – city state worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral engaged with customers to effectively build rapport and lasting relationships delivered high level of assistance by locating products and checking store system for merchandise at other sites trained and developed new sales team associates in products selling techniques and company procedures maintained organized presentable merchandise to drive continuous sales implemented upselling strategies such as recommending accessories and complementary purchases to boost revenue educated customers on promotions to enhance sales processed product returns and assisted customers with other selections organized racks and shelves to maintain store visual appeal engage customers and promote specific merchandise liaised with customers and recommended specific products and specials aligning with individual needs requirements and specifications analyzed and properly processed product returns assisting customers with finding alternative merchandise to meet needs education mba health informatics and analytics expected in university of arizona global campus city certificate of completion in radiologic technology radiography loma linda university city bachelor of science radiologic technology university of perpetual helpsystem dalta city certifications certificate of completion in radiation technology certificate in tefl and tesol hours skills flexible adaptable responsible verbal and written communication computer proficiency adaptability customer service professional telephone demeanor account management technical support social media knowledge strategic planning compassion selfmotivated professional cultural awareness analytical skills good listening skills work history healthcare provider to current company name – city state worked to improve and enhance patient lives through effective and compassionate care administered medication as directed by physician completed household management tasks for clients within private home settings including companionship and personal care assistance coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life assisted disabled clients in any way necessary to facilitate independence and wellbeing maintained clean safe and wellorganized patient environment monitored progress and documented any patient health status changes keeping healthcare team updated interacted kindly with patients and families and displayed positive outgoing attitude resulting in establishment of longterm professional relationships assisted patients with handling daily chores and errands by transporting to appointments cleaning personal spaces and purchasing supplies offered support for client mental and emotional needs to enhance physical outcomes and overall happiness consistently met demands of clients by providing sufficient numbers of direct care providers provided assistance to clients by handling household cleaning duties managing schedules and transporting to and from medical appointments facilitated calls to and from field staff to resolve issues and address concerns encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness assisted patients with dressing grooming and feeding needs helping to overcome and adapt to mobility restrictions supervised daily activities and provided assistance when needed developed rapport to create safe and trusting environment for care online english tutor to company name – city state analyzed student progress to adjust lesson planning for improvement motivated students in positive learning environment to build academic confidence planned lessons for allotted time to strengthen weak subjects and build skills collaborated with students to complete homework assignments identify lagging skills and correct weaknesses provided verbal and written constructive criticism and positive feedback to students utilized online platforms to provide online instruction in group and oneonone environments showed empathy and understanding when students needed counseling or extra support moderated online discussion forums to maintain safe engaging subject discussion supported diverse student population through different teaching styles to cover multiple learning styles collaborated with parents to create tutoring sessions appropriate for students age learning preference and learning style updated required logs and student documentation to keep records accurate and current prepared lesson plans to meet goals identified in students individualized study plans drilled students on subject matter and used flashcards and writing techniques to improve recall taught students remotely via prerecorded and live video sessions motivated students towards learning and studying to build selfconfidence and reduce fear of failure identified learning needs and implemented fun and engaging learning activities to help students advance made lessons interesting and engaging using art and visual aids to bolster learning integrated technology into sessions to further enhance student learning educated students on study tips and exam strategies radiologic technology student intern to company name – city state managed patient treatment and care by coordinating with diverse medical professionals in radiology and other medical fields maintained cleaned and sterilized instruments and equipment for each patient kept work and patient areas clean orderly and wellstocked to promote efficiency supported patients by keeping private and confidential information concealed in adherence to regulations and procedures interviewed patients and reviewed documented histories to gain solid picture of relevant data managed aseptic techniques to control infection risk and protect both patients and staff conducted diagnostic and interventional procedures for more than patients per day followed safety protocols at all times to minimize radiation exposure and potential for incidents with staff or patients supported patient physical and emotional comfort by taking care in positioning responding to questions and using effective calming strategies participated in continuous improvement by generating suggestions engaging in problemsolving activities to support teamwork office assistant to company name – city state delivered clerical support by efficiently handling wide range of routine and special requirements produced highquality documents spreadsheets and presentations for internal and customerfacing needs using ms office suite oversaw automated tracking and documentation of data client correspondence and office operations executed record filing system to improve document organization and management interacted with customers professionally by phone email or inperson to provide information and directed to desired staff members kept physical files and digitized records organized for easy updating and retrieval by authorized team members radiologic technology student intern to company name – city state managed patient treatment and care by coordinating with diverse medical professionals in radiology and other medical fields maintained cleaned and sterilized instruments and equipment for each patient kept work and patient areas clean orderly and wellstocked to promote efficiency supported patients by keeping private and confidential information concealed in adherence to regulations and procedures interviewed patients and reviewed documented histories to gain solid picture of relevant data managed aseptic techniques to control infection risk and protect both patients and staff followed safety protocols at all times to minimize radiation exposure and potential for incidents with staff or patients supported patient physical and emotional comfort by taking care in positioning responding to questions and using effective calming strategies devoted special emphasis to punctuality and worked to maintain outstanding attendance record consistently arriving to work ready to start immediately radiologic technology student intern to company name – city state managed patient treatment and care by coordinating with diverse medical professionals in radiology and other medical fields maintained cleaned and sterilized instruments and equipment for each patient kept work and patient areas clean orderly and wellstocked to promote efficiency supported patients by keeping private and confidential information concealed in adherence to regulations and procedures interviewed patients and reviewed documented histories to gain solid picture of relevant data managed aseptic techniques to control infection risk and protect both patients and staff followed safety protocols at all times to minimize radiation exposure and potential for incidents with staff or patients supported patient physical and emotional comfort by taking care in positioning responding to questions and using effective calming strategies devoted special emphasis to punctuality and worked to maintain outstanding attendance record consistently arriving to work ready to start immediately cash service representative to company name – city state adhered to policies and facilitated safe and protected transactions worked as a dedicated team member of the banking team worked to ensure the confidentiality and privacy of clients brought forth a friendly and enthusiastic attitude handled cash transactions sales associate to company name – city state worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral engaged with customers to effectively build rapport and lasting relationships delivered high level of assistance by locating products and checking store system for merchandise at other sites trained and developed new sales team associates in products selling techniques and company procedures maintained organized presentable merchandise to drive continuous sales implemented upselling strategies such as recommending accessories and complementary purchases to boost revenue educated customers on promotions to enhance sales processed product returns and assisted customers with other selections organized racks and shelves to maintain store visual appeal engage customers and promote specific merchandise liaised with customers and recommended specific products and specials aligning with individual needs requirements and specifications analyzed and properly processed product returns assisting customers with finding alternative merchandise to meet needs | 6 |
senior director product management career overview for twenty years ive done product management product marketing and business development in organizations from early stage startup to large publicly traded companies common in every role at every company is finding success through a laserlike focus on the business needs of customers with over a decade of online media experience i remain fascinated by the intersection of media creation distribution consumption and monetization the revolution is still in the early stages and increasing consumer control over what they watch and listen to will have broadranging impact over who makes money in this ecosystem and how planning and building the enabling technologies is what i love qualifications strong analytical skills excellent problem solving skills knowledge of streaming video platforms customer needs and requirements management shipping quality software on time work experience senior director product management aug to current company name － city state reverbnation is the leading online platform for independent musicians where emerging artists build their careers through online marketing tools and industry opportunities led team of product managers designers and qa testers managed designed and released firstever mobile responsive version of the product conducted extensive user testing on multiple iterations analyzed key performance indicators to drive new opportunities and identify product problems vp digital media solutions jul to jul company name － city state brightcove nasdaq bcov makes the leading online video platform powering the internet video efforts of major media companies marketers enterprises and institutions delivering over a billion videos a month brightcoves mission is to publish and distribute the worlds professional media as vp of media solutions i developed and executed upon a strategic vision aimed specifically at delivering solutions for media companies across all verticals cable and broadcast networks tv operators film studios music labels newspapers magazines and pure digital properties developed media segmentation and marketing map to define target market buyer personas prospect needs and core messaging created industryspecific solutions combining partner technologies brightcove services and core product to address requirements as varied as mobile advertising live ad insertion and connected tv apps worked closely with cto and vp of product to research and prioritize product and partner features collaborated with senior sales to develop winning pitches and proposals consulted with customers to evaluate current practices and advise on areas of technical and business improvement designed and executed industry event presence including solution messaging product demos and presentations authored white papers blog posts contributed articles and industry presentations crafted media strategy track for the companys annual user conference brightcove play including presenting and moderating relevant sessions director technology partnerships jan to jun company name － city state as creator of the dominant online video platform brightcoves value to customers is intertwined with the ability for other technologies to build on top of it working with various internal stakeholders and a small team i created and implemented brightcoves technology partner program which currently boasts over participants across more than a dozen categories designed built and implemented brightcoves technology partner program recruited more than partners across eight categories for program launch developed legal business and technical framework for managing partnerships negotiated strategic partner deals to drive customer value partner value and revenue to brightcove implemented processes for partner onboarding management and prioritization introduced key partners into customer accounts to solve specific business needs director ad products oct to dec company name － city state i joined brightcove to bring discipline to the product development and release process and to run all aspects of brightcoves video advertising ecosystem from product features to industry partnerships to our nascent video ad network designed specified and prioritized all advertisingrelated features for development team to build conducted customer visits interviews and usability studies for feature development and prioritization introduced scrum as a development framework leading to a more reliable and repeatable software release schedule collaborated with sales account management customer support and other stakeholders to establish product priorities and communicate product status developed technical partnerships and business relationships with more than a dozen leading companies in the online ad industry coauthored the iabs digital video overview and vast specification documents digital video committee member built and managed a network of several hundred longtail video publishers managed all ad inventory and ad buys from agencies and networks built and executed a publisher payment process vice president product apr to oct company name － city state edatasource is an email analytics firm providing competitive intelligence for brand marketers ad agencies email service providers and affiliate marketers i joined the company as part of an angel investment round to run the product team and develop market presence developed a brand identity for the company used in web marketing email marketing trade shows and conferences conducted dozens of research interviews with customers and prospects to identify and prioritize new features worked closely with the small development team to turn customer needs into deliverable products investigated identified and implemented process changes to improve manual labor efficiency by more than director of products mar to apr company name － city state viewpoint created digital marketing technologies including a rich media ad server used advertisers and agencies worldwide the company was acquired by dg fast channel in as product director i was responsible for defining product direction and positioning writing specifications setting development priorities and leading the development teams also under my purview were training support and documentation brought to market viewpoints first commercial software product a saas platform for rich media advertising development and deployment created standard ad format templates and operationalized building testing and deploying ads managed a team of more than product managers designers developers qa engineers and technical writers successfully integrated the unicast team and products delivering a new combined product within months of the acquisition evaluated and selected third party vendors for ad serving redundancy and scalability migrated development from a òwaterfalló process that delivered one release every nine months to an agile process using scrum releasing three significant updates within the first five months built a support escalation process to address internal support needs in addition to client slas maintained technical and business relationships with key partners including aol adobe and doubleclick director product marketing jan to feb company name － city state as marketing director responsibilities spanned all aspects of product success including product and market definition value proposition pricing lead generation and tracking event management communications and presspublic relations required working closely with every functional division including sales engineering production legal finance and the executive team managed a staff of seven and a budget of approximately million developed viewpoints first suite of advertising products formats and specifications successfully deployed first online advertising campaigns using viewpoint technology managed technical marketing and sales relationships with viewpoints largest client aol to develop new advertising products implement promotional programs and present solutions to aol sales teams and clients built solutions for highprofile clients and agencies including aol coca cola american express nbc kelloggs norelco digitas starcomip bbdo and tribal ddb product manager sep to jan company name － city state softimage acquired by microsoft in and then sold to avid in created award winning professional 3d animation software for the film broadcast and games industries designed and implemented a strategy for a mature product facing many new competitors including price restructuring strategic third party relationships direct mail campaigns and redefined product position crafted product demonstrations in conjunction with field sales and demo artists wrote and edited copy for brochures press releases web content reseller sales guides trade shows and all internal and external productoriented communications worked closely with rd to prioritize features and drive the development schedule to many successful ontime releases coordinated crossdepartmental efforts for two major product releases including engineering quality assurance documentation packaging and manufacturing order administration marketing communications and public relations director 3d products jan to jun company name － city state specular created one of the first professional macand windowsbased 3d modeling animation and rendering systems used by broadcasters special effects houses and graphic artists worldwide specular grew to about people and million in annual revenue before being acquired by a larger competitor as the seventh employee of this cuttingedge startup i was involved with developing nearly every aspect of the company including building teams and processes for technical support and customer service quality assurance product management product marketing and marketing communications education and training international affairs new school university － city state course work toward a degree in international affairs bachelor of arts behavioral sciences concordia college － city state gpa summa cum laude gpa behavioral sciences summa cum laude gpa computer science and computer graphics and animation hampshire college － city state concentration in computer science and computer graphics and animation skills digital video online advertising | 12 |
project manager summary technical support professional skilled at resolving complex customer service issues in a timely manner enjoys troubleshooting to find solutions to technical issues successful at driving financial and productivity results in fast paced environments highlights windows xp server active directory ms outlook sccm rdc sms pc hardwaresoftware printers copiers laptops mobile devices routers switches storage vpn voip wifi avaya pbx systems remedy accomplishments exceeded monthly goals by successfully handling more than calls per day reduced technical exceptions to management by to only per day experience to current project manager company name － city state built and maintained successful relationships with service providers dealers and consumers provided base level it support to company personnel defined project deliverables and monitored status of tasks delivered status reports to stakeholders for budgeting and planning purposes collaborated with crossfunctional teams to draft project schedules and plans monitored costs timescales and resources used to achieve goal monitored team progress and enforced deadlines partnered with department name and department name to address issue description planned implemented and managed all project contracts performed scheduling risk analysis quality control and trained staff key performance managed team members with the ability to initiatemanage crossfunctional teams and multidisciplinary projects increased productivity with critical thinking decisionmaking and problem solving skills planned organized and scheduled daily activities excellent communication skills to coordinate with customers vendors and stakeholders skilled in leading negotiating and delegating abilities tolerant to stressed situations to information technology specialist company name － city state trained new employees and explained protocols clearly and efficiently researched issues on various computer systems and databases to resolve complaints and answer inquiries years experience working as an agent to all corporate systems in the field call center and central service office analyzed system problems performed troubleshooting ensured connectivity and trained staff key performance managed and supported workstations on tcpip vpn and wifi networks managed active directory sccm voip avaya pbx systems managed and supported workstations in various locations with use of sms system management software and remote tools such as vnc rdc and active directory facilitated addsmoveschanges on avaya pbx telephone systems supported the integration of new technologies such as cloud printing and cso remote enterprise into operation maintenance upgrades performed weekly health checks via sms and documented results for problem resolutions performed routine maintenance on workstations ip phones xerox copiers hp printers and laptop computers performed all hardwaresoftware upgrades servers workstations copiers and printers acted as a liaison to resolve all technical issues for vendors managers trainers etc developed and maintained documentation needed by support staff including troubleshooting steps installation instructions new tools overviews and contact lists responsible for notifying users of networksystem issues established solid work relationships with management technical staff vendors end users education master of science management project management colorado technical university gpa gpa coursework in business management and communications management project management gpa bachelor of science information technology university of phoenix gpa gpa coursework in distributed computing networks and databases information technology gpa certifications comptia network certified a hardwaresoftware certified microsoft corporation microsoft certified professional certified mcse windows pasadena ca certified skills a active directory agile avaya call center excellent communication ca hardware contracts critical thinking customer service decisionmaking documentation functional helpdesk hp printers ip laptop computers laptops microsoft certified professional mcse office ms outlook windows windows os windows negotiating enterprise network networks pbx pc hardware telephone systems copiers printers problem solving skills quality control risk analysis routers scheduling servers sms switches tcpip tech support phones troubleshooting upgrades voip vpn xerox copiers | 2 |
staffing business development manager summary resultsoriented business development professional with a year track record of surpassing sales quotas within highly competitive markets across a broad range of industries exceptional communicator with a consultative sales style success in leading effective strategies to improve problemsolving abilities and a keen client needs assessment aptitude aggressively identify opportunities develop focus and provide tactical business solutions to be a part of a growing organization utilizing my business development sales experience management and problemsolving skills to increase profits and bolster growth experience staffing business development manager dec to current company name － city state develop new business partnerships with behavioral health facilities healthcare clinics and special education schools actively identify and generate leads through strategic sales and marketing plan heavy outbound cold calls targeting employers that are hiring to market internal top talent research decision makers in each department to introduce services and setup meeting to present solutions analyze available staffing resources for most efficient placement based on enterprise needs peerunit needs and unit needs devise and execute strategic recruitment plans aligning with companys recruitment strategy maintain ongoing followup with prospective clients both in person and by phone continuously evaluate businesses to determine which staffing scenario would be suitable for clients overall staffing objective promote team effectiveness through orientation ongoing training and performance feedback business development manager apr to dec company name － city state identified new business opportunities through cold calling strategic research and development established innovative ideas on how to increase enrollments by building stronger rapport and executing a consultative sales strategies held educational seminars webinars and networking events to educate prospective students and professionals on the behavioral programs we offered developed academic plans for degree or certificate completion in accordance with the universitys guidelines recruited qualified applicants for admissions to the university in accordance with the state and federal accreditation maintained sales progress conversion and related reports on a weekly basis analyzed market trends and developed strategies to grow business relationships within territory designed planned and negotiated terms on partnership agreements as well as researched competitor events to identify their strengths and weaknesses in order to become more knowledgeable and be able to handle overcome objections area manager may to apr company name － city state managed sales executives and assisted in the hiring process of new team members trained new employees to ensure higher productivity by applying strategic sales initiatives coached developed and promoted team members based on productivity drove operational efficiency to help minimize risk and protect the stores assets by managing inventory count monitored daily sales activities and contract negotiations to ensure goals are being met with accordance of the leadership expectations exceeded sales goals every month during an economic downturn reviewed financials contracts and sales records to ensure proper compliance handled all escalated customer issues evaluated client satisfaction results by creating strategies to maintain business relationships and finding effective ways to lower down churn and increase subscribers education and training bachelor of science business management june university of phoenix － city state business management skills academic behavioral health budgeting coaching cold calling contract negotiations contracts conversion customer relationship management client clients financials forecasting functional hiring human resource inventory leadership managing marketing plan market trends market marketing negotiations enterprise networking progress rapport recruitment research sales seminars staff development staffing strategy strategic phone | 5 |
senior executive chef summary utilize my extensive experience in the food service industry and to contribute my skills and knowledge in a management position with an industry leader experience senior executive chef january to current company name － city state manage and provide leadership and culinary training to direct reports worked under budgeted costs through effective menu planning received gold scores in sanitation safety and compliance audits demonstrated handson leadership skills in training and staff development implemented branded foods marketing program for retail introduced the use of sustainable products local produce and farmers markets created special per diem menus for conference center increasing catering sale executive corporate chef january to january company name － city state collaborated with corporate rdrn in creating and implementing upscale guest dining room and room service menus led culinary team in the implementation and support of corporate strategies in the opening of new properties and special events developed workplace safety and sanitation training schedule for culinary associates and dining room servers received top percentile in silver chair training and state health department audits executive chef event consultant january to january company name － city state laison to the chicago board of realtors in consulting and planning of special events planned private parties and fundraisers for various government organizations and dignitaries created catering menus targeting specific lifestyle demographics hired trained and counseled culinary and server staff of initiated program with vendors on wine tastings and culinary workshops executive chef gm january to january company name － city state managed café and conference center with staff of culinary associates worked with editors and publishers of various magazines for the foodservice and hospitality industry test kitchen for culinary content in ri magazine conducted culinary seminars and product cuttings with vendors executive chef assistant manager january to january company name － city state managed chicago style food court utilizing local vendors vienna beef connies pizza dianas bananas poppies dough etc catered functions and special events for nbc its affiliates and building tenants appeared regularly on coffee cam with nbc morning news opened lobby kiosk with grab and go concept and barrista station increasing outside sales executive sous chef production manager january to january company name － city state performed all essential duties as lead chef in the executive dining rooms and conference center monitored q a of both ingredients and finished products led culinary team in the opening of new cafeteria food court with varied ethnic theme cuisine concept stations education associate of arts culinary arts washburne tradeschool － city state united states culinary institute of america hyde park － city state united states associate of arts illinois benedictine university － city state united states culinary institute of america greystone － city state skills compliance audits concept consulting content special events fame government leadership leadership skills marketing outside sales retail safety seminars servers staff development workshops | 14 |
finance consultant summary strategic and analytical finance professional with years of success in reporting and analytics financial planning analysis project management technology payments vendor management and treasury highlights financial modeling experience company name february to current finance consultant city state prepares monthly payment reporting and analytics dashboard for senior management ad hoc reporting from data warehouses utilizing teradata sql and oracle business intelligence enterprise data analysis and tracking leveraging access databases and excel pivot tables charts and vbamacros supports madivestitures and new product launches provides analysis to assist negotiations with credit card companies and payment processors company name april to february senior financial analyst city state finance liaison for indirect sales channel provided financial reporting and analysis to sales and marketing covering agents at locations developed credit review processes in preparation of iphone launches active stakeholder on behalf of fpa for multiple initiatives provided insightful recommendations for a broad range of decisionmaking requirements participated in the development of business cases for projects developed and implemented b2b payment acceptance strategy including optimization of commercial credit cards generated annual credit card interchange savings of 9m through various programs presented strategy and performance tracking to senior management system administrator and project manager for reconnet reconciliation journalization system was responsible for keeping system support costs and new development expenses in line with budget supported sarbanes oxley testing internalexternal audits and month end close temporary assignment as finance manager to oversee launch of softcard mobile wallet payment processing in trial markets company name february to april retail analyst city state prepared and distributed weeklymonthly aging reports for executive management partnered with fraud audit and compliance teams to identify and address risk management concerns reconciled sales vs deposits for retail locations on a daily basis investigated and reported significant variances company name may to february treasury assistant city state processed journal entries and assisted with other month end close duties led recovery of lost revenue associated with returned check payments education stevens institute of technology master of technology management management of technology city state management of technology seton hall university bachelor of science business administration finance city state business administration finance skills ad b2b budget business intelligence charts credit data analysis data warehouses databases decisionmaking executive management senior management external audits finance fpa financial reporting macros marketing access excel month end close negotiations enterprise optimization oracle payment processing pivot tables processes processors reporting retail risk management sales sarbanes oxley sql strategy system administrator teradata vba | 15 |
pharmaceutical sales representative womens healthcare specialist professional summary skills proven administrative highly organized leadership support event planning entrepreneurial conflict public speaking mindset resolution project staffing team leadership reporting and self directed documentation outbound calling prospecting account management acquisitions administrative contracts clientele customer satisfaction customer ssatisfaction decision making documentation event planning inventory team leadership leadership director managing marketing plans marketing market mergers communicator organizational skills problemsolving public speaking recruitment relationshipbuilding reporting sales staffing strategic strategic planning team player work history pharmaceutical sales representative womens healthcare specialist company name – city state doubled membership in an environment where acquisitions and mergers by national chain accounts directly affected potential membership recruitment investigated and resolved customer inquiries and complaints in a timely and empathetic manner responded to all customer inquiries thoroughly and professionally provided an elevated customer experience to generate a loyal clientele resolved all customer complaints in a professional manner while prioritizing customer satisfaction set up and explained new membership contracts effectively communicated with and supported sales marketing and administrative teams on a daily basis assisted in creating preseason marketing plans to support department and divisional strategies communicated with vendors regarding backorder availability future inventory and special orders developed account management program that focused on maintaining existing account base while using referral and reference systems to attract new accounts organized new member marketing program including identifying potential target accounts developing high touch outreach plans incentive packages and growth objectives successfully managed acquisition of a new england association and increased membership by within the first two years asked appropriate openended questions to discover prospects needs and requirements representative of the year successfully launched new products and rapidly gained market share maintained an extensive knowledge of competitors their offerings and their presence in assigned territory serviced accounts on a regular basis to propose new products or services and maximize revenue identified and qualified accounts to assess market potential consistently hit and exceeded quarterly sales goals identified and analyzed key competitors and related products contacted customers as soon as issues arose to immediately find resolution before the problems escalated communicated regularly with territory regional and strategic managers for daily support and strategic planning for accounts successfully sold brand name products while competing with the generic medicine communicated regularly with territory regional and strategic managers for daily support and strategic planning for accounts visited customer locations to determine needs set up contracts and provide training education bachelor of arts business administration and public relations heidelberg college city state work history pharmaceutical sales representative womens healthcare specialist company name – city state doubled membership in an environment where acquisitions and mergers by national chain accounts directly affected potential membership recruitment investigated and resolved customer inquiries and complaints in a timely and empathetic manner responded to all customer inquiries thoroughly and professionally provided an elevated customer experience to generate a loyal clientele resolved all customer complaints in a professional manner while prioritizing customer satisfaction set up and explained new membership contracts effectively communicated with and supported sales marketing and administrative teams on a daily basis assisted in creating preseason marketing plans to support department and divisional strategies communicated with vendors regarding backorder availability future inventory and special orders developed account management program that focused on maintaining existing account base while using referral and reference systems to attract new accounts organized new member marketing program including identifying potential target accounts developing high touch outreach plans incentive packages and growth objectives successfully managed acquisition of a new england association and increased membership by within the first two years asked appropriate openended questions to discover prospects needs and requirements representative of the year successfully launched new products and rapidly gained market share maintained an extensive knowledge of competitors their offerings and their presence in assigned territory serviced accounts on a regular basis to propose new products or services and maximize revenue identified and qualified accounts to assess market potential consistently hit and exceeded quarterly sales goals identified and analyzed key competitors and related products contacted customers as soon as issues arose to immediately find resolution before the problems escalated communicated regularly with territory regional and strategic managers for daily support and strategic planning for accounts successfully sold brand name products while competing with the generic medicine communicated regularly with territory regional and strategic managers for daily support and strategic planning for accounts visited customer locations to determine needs set up contracts and provide training certifications proven administrative highly organized leadership support event planning entrepreneurial conflict public speaking mindset resolution project staffing team leadership reporting and self directed documentation outbound calling prospecting skills account management acquisitions administrative contracts clientele customer satisfaction customer ssatisfaction decision making documentation event planning inventory team leadership leadership director managing marketing plans marketing market mergers communicator organizational skills problemsolving public speaking recruitment relationshipbuilding reporting sales staffing strategic strategic planning team player additional information experienced multifaceted business professional with ability to quickly generate business results seeking a position with abbott for the territory sales position in tacomawa adept at attending job related conventions and managing special company events to attractcandidates topnotch skills in relationshipbuilding problemsolving and decision makingopen and clear communicator with collaborative and hardworking style membership enrollmentdirector excelling at customer satisfaction and retention flexible and hardworking in deadlinedriven environments energetic team player with top launch organizational skills intensive week training program in radnor pa | 6 |
director of digital innovation and strategy executive profile costconscious reliable project manager offering a proven history of success supervising planning and managing one or more multifaceted digital projects with multiple deliverables complex dependencies and budgetary restrictions senior digital marketing professional with extensive experience and ability to drive strategic initiatives in the areas of business growth leadership and organization effectiveness ambitious strategy and innovation director who creates strategic alliances with organization leaders to effectively align with and support key business initiatives builds and retains high performance teams by hiring developing and motivating skilled professionals experienced professional in the following areas project management change management process development redesign strategic new initiatives and deployment of various web based tools skill highlights digital media operations project management negotiations management business development team leadership product development budget management strategic and analytical thinking business planning professional communications business intelligence benchmarks and timelines core accomplishments asa digital director i successfully led and managed centralization of resourcesand projects and standardized all reporting campaign management anddevelopment across all properties in philadelphia new jersey floridaalabama and western pennsylvania i worked directly with the ceo and vp ofdigital in developing project plans managing timeline and work streamsprovided status updates to senior management and board of directors ensuringteam met benchmarks in a timely manner promoted to position by successfully executing business development projects as directorof online operations professional experience company name june to current director of digital innovation and strategy city state maximize productivity by setting clear expectations and proactively communicating project status issues and risks to internal stakeholders and top management draft and distribute project objectives and tasks to various in house and outsourced teams assess project issues and identify solutions to meet productivity quality and customer goals manage resource allocation across multiple projects including tracking resource bandwidth and forecasting future availability for scheduling new projects guarantee the attainment of key milestones by proactively tracking metrics and project outputs mitigated risk by identifying escalating and resolving issues across multiple delivery groups andor projects create new strategic initiatives product development marketing intelligence planning and implementation for all digital media properties management of products services experiences platforms and tools from concept to execution established and help create company visions for digital product changes and additions define requirements of the various products to meet market demands · create statistical models based on digital product performance set guidelines and specifications crossfunctionally with designers software development engineers digital media directors and external partners to guarantee a smooth and efficient project and product delivery establish shared vision across company by building consensus on priorities leading to strategy and project specific execution company name march to march director of ad and online operations city state created maintained and presented regular weekly monthly and quarterly campaign status and metric reports as well as develop adhoc reports to support strategic planning and fact based analysis contributed to the monthly and quarterly revenue recognition process by assuring that all impressions are correctly reported and communicated to clients enforced through functional groups productivity quality and process requirements in accordance with real company needs acted as liaison with external parties on matters relating to the procurement of services for the companys products reviewed and managed solutions to inventory problems resolved underdelivering campaigns works with editorial andor other teams to optimize advertising used webanalytics platforms such as omniture and webtrends to prepare various analytical reports configured and set up campaigns on various exchanges such as google adx bust backplane open x and six apart implemented impression verification and research pixels for view through analysis company name september to june director of online operations city state project managed centralization of content management system and standardized all interactive ad campaigns and traffic reporting across all properties in philadelphia new jersey and westernpennsylvania developed the project plan and managed the project work streams provided status updates to leadership and ensured project team completed on tasks in a timely manner managed relationships with third party sales agents and networks including fulfillment of rfps and rate negotiation project managed omniture site catalyst and google analytics integration throughout all sites and generated various reports to study user behavior while on website provided analytical analysis and recommendations for all micro sites worked with executive management to create actionable analytics reporting and customized dashboards for internal staff project leader for transition to google dfp ad serving platform guided newspaper and television stations sites through conversion to new ad serving platform managed and executed seosem for niche sites internally average annual budget of managed and execute internal search engine marketing efforts for all sites working with local managers to define goals and set budgets manager of online operation team supervised five marketing assistants and webmaster performed all competitive analysis for each local market managed up to individuals directly when optimizing operations in western pa lead selected business development efforts for interactive media focusing on developing a business plan for the launch of a local email marketing business in each of our respective markets company name may to august marketing consultant city state researched and developed relevant business plan for future expansion conducted research on competitors and studied and replicated their successful online marketing campaigns assisted in creating internal product database that included real time inventory updates as well as displayed statistics on most popular sellers provided technical support for website and uploaded new data to site daily as well as replicate changes and additions on demand company name april to september intern city state created various marketing pieces for dma seminars and conferences · identified major causes of client data discrepancies and offered methods to resolve problems developed and implemented a benefits data audit process to ensure data integrity profiled and collaboratively filtered client data based on requested parameters company name may to june senior support analyst city state collaborated with it team vendors and support providers to research and resolve client and operations team hardware and software support issues supported the accurate setup of user specific network internet hardware and software settings on all desktop systems and servers by coordinating efforts with senior management worked with system engineers to diagnose and support network connections from the desktop to the server level used novell netware administrator and windows user manager for domains to create ids for new users on site and remotely as well as granting rights to specific files and folders company name january to august information systems intern city state assisted and trained users on how to use microsoft outlook and other office components troubleshooted employee queries through helpdesk configured network servers and deployed remote installations of various software programs education long island university college of management may mba marketing city state marketing hofstra university frank g zarb school of business december bachelors of business administration management information systems city state management information systems languages fluent in english and practical knowledge of spanish and hindi skills microsoft access excel power point word and visionet c foxpromicrosoft windows apple osx dream weaver photoshop lotus notes corelomniture site catalyst webtrends google analyticsgoogle dfp open ad streamwordpress drupalnetworkingdomain registration website administration | 12 |
lighting field engineering technician summary engineering technician with an impressive blend of technical expertise and people skills committed to providing quality and consistent technical support highlights excellent communication techniques autocad expert microsoft excel project and visio advanced critical thinking accomplishments autocad software utilization produced drawings and maintained archived and retrieved cad files and drawing documents for the completion of multiple commercial projects project management supervised project production efforts to ensure projects were completed to company standards on time and within budget constraints experience lighting field engineering technician to company name city state supports tampa electric companys lighting system construction and maintenance projects designs the most electrically efficient and cost effective outdoor lighting systems for new and existing residential and commercial customers designs the expansion relocation or maintenance of existing distribution facilities required to serve the outdoor lighting system serves as the main point of contact to customers governmental agencies tec departments and contractors processes work requests in tecs work management system wms determines customer requirements completes designs and distribution map maintenance in tecs geographical interface system gis calculates estimates obtains necessary work permits and coordinates activities with tec departments and contractors to ensure in the successful scheduling and completion of projects administrative technical aide to company name city state assembles all new engineering work packages consisting of applicable work requests engineering drawings and maps and distributes to the appropriate departments processes permit documents as needed and includes in the appropriate packages maintains the central filing system of active and closed work requests serves as the records coordinator for the assigned service area following the schedule for records retention and purging in workpro routinely enters layout information as indicated for tecs service entrance for underground residential distribution urd services and meters using tecs geographical information system gis draws proposed urd services and meters ensuring correct electrical connectivity and owned correctly to their supporting structures process and administer work request from various sources assess requirements and assign work request to ddtfes ug coordinators and service crews schedule service crew work in workpro and produce daily service route sheet administrative technical aide to company name city state assembles all new engineering work packages consisting of applicable work requests engineering drawings and maps and distributes to the appropriate departments processes permit documents as needed and includes in the appropriate packages maintains the central filing system of active and closed work requests serves as the records coordinator for the assigned service area following the schedule for records retention and purging in workpro routinely enters layout information as indicated for tecs service entrance for underground residential distribution urd services and meters using tecs geographical information system gis draws proposed urd services and meters ensuring correct electrical connectivity and owned correctly to their supporting structures process and administer work request from various sources assess requirements and assign work request to ddtfes ug coordinators and service crews schedule service crew work in workpro and produce daily service route sheet assist customer engineering representative distribution design technician supervisor line supervisor ops engineer manager and line crews in resolving customer issues utilizing information databases and systems provides backup to the senior service area representative including kwh billing setup of meter sets by operations service crews and cis interface handling of service area inquiries from one source and walkin customers customer service professional to company name city state serve as initial point of contact for both external and internal customers educate customers regarding all aspects of company services responds to all customers general billing questions high bills emergency situations credit questions including accounts receivables and collectables and all other inquiries in a professional manner generates service orders for turnons turnoffs transfers restores and meter sets responds to gas emergencies and serves as a liaison between the company the customer and emergency agencies uses cis ebill fetch and pragma cad applications on a daily basis business cooperative education student customer care business cooperative education student customer care to company name city state provide assistance to and back up department senior admin specialist for various duties including payroll budgeting forecasts ordering of supplies and material organizational structure updating and helping employees with cost center financials provide answers and updates to inquiries sent to the ateam or cisf mailboxes answer general questions from management team pertaining to off phone trends and activities responsible for maintaining agent statistics for ybor call center performance coaches for representatives and data entry into the workforce management application to provide trending information for the leadership team responsible for ad hoc requests such as compiling reports for the scheduling and forecasting team education bachelors information technology june university of south florida city state gpa gpa gpa associates degree february hillsborough community college city state gpa gpa gpa principles of accounting gpa microsoft office certified associate may excel power point word and access may tampa bay technical high school skills gis lighting designs using visual professional access excel microsoft office power point | 17 |
director of operations bpo executive summary resultsfocused management professional offering years of progressive leadership experience transforms highpotential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success highenergy manager successful in building and motivating dynamic teams cultivates a company culture in which staff members feel comfortable voicing questions and concerns as well as contributing new ideas that drive company growth core competencies operations management staff development change management crossfunctional team management complex problem solving calm under pressure computersavvy skilled negotiator experience director of operations bpo to company name city state responsible for sales locations over employees managed team of professional that consisted of hiring training and performance management strengthened the client relationship between the client and concentrix increased client revenue from million to million on a monthly basis surpassed revenue goals in four consecutive quarters over basis points improvement in all conversion metrics improved every kpi from close ratio activation per rep and overall arpu led the program meetings strategy and overall direction on a daily basis revamped new comp plan for reps more geared to sales performance increased profits by developing initiating and managing sales programs on a day to day basis p l responsibility increased overall gross margin to as high as director of sales to company name city state responsible for direct sales locations over people hiring training and performance management consistently ranked site every month in improved every kpi metric from close ratio activations and arpu played and instrumental role in the direct sales strategy from every aspect from compensation plans training quality and overall direction revamped the sales integrity team with a new process that helped improve all quality metrics hired and trained new management and mentor them for success presented sales analysis to executive management regarding direct sales performance led site management with staff meetings new strategy and direction on a daily basis general manager of sales operations to company name city state established a new sales team from the ground up hiring training and performance management on a daily basis sales team grew from reps to in the site due to high performance led supervisors and managers on a daily basis and implemented that led to increased performance developed and implemented new business life cycle which included planning marketing hiring and training sales performing site every week month and year from in every metric yoy improvement in every metric close rate increased from in to cr in led the sales team on a day to day basis with high energy and employee engagement traveled extensively to other call centers in to initiate same performance model and launch new direct sales sites in phoenix az provided timely feedback to executive management regarding direct sales performance responsible for p l for sales rep in the site sales supervisor to company name city state led a team of over ob sales reps motivated trained and developed and held sales reps accountable on a daily basis for sales goals ran different department contests to increase motivation and sales performance handled sales reps reviews on a annual basis trained and developed reps through call monitoring and one on one meetings successfully promoted team members to a supervisor role let the outbound sales department in sales performance on a daily and weekly basis education and training business management bergen community college city state usa skills business managementconversion client customer satisfaction customer services customer serviceexperience direct sales direction executivemanagement focus forms hiring languages director marketingmeetings works enterprise network performancemanagement quality real time recruiting sales salesanalysis spanish strategy | 9 |
digital premedia specialist summary highly creative and multitalented graphic designer with more than ten years in print packaging design advertising marketing and brand development highlights adobe creative suite photoshop illustrator indesign dreamweaver fireworks flash acrobat distiller esko automation engine print workflow management system word processing presentation tools within the microsoft office suite of applications word excel access powerpoint familiar with commercial printing for four color and spot printing processes and prepress file preparation fundamentals such as design preflight proofing typesetting ink densities color separation color calibration trapping screen angle application cutbacks etc digital photography image manipulation and color correction for different formats tiff jpeg eps png etc for screen or print output project tracking collaboration and document control and management software such as sap lotus notes and sharepoint ability to troubleshoot hardwaresoftware problems in a macwindows environment network management setting up creating and assigning user accounts maintaining file hierarchy and updating digital asset database on server experience to current digital premedia specialist company name utilizing graphics production software to develop press ready files in a commercial printing environment for a company that specializes in digital lithographic offset and flexographic printing with a daily output of over million label impressions on different substrates for the nations foremost consumer packaged goods brands including private labels manufacturer and store branded packaging conducting preflight checks on inbound customer files to establish if they meet gamses minimum standards for reproduction government regulations and brand and manufacturer guidelines planning and guiding customer press check tours within the plant to insure that all project components are in place and that all issues that may arise on press are taken care of in a timely manner working in collaboration with business leadership to facilitate the needs of our customers and vendors by educating them on gamses capabilities while helping to identify the most suitable printing methods for their projects collaborating with press room staff to improve on customer deliverables and finding ways to reduce wastage of materials during production researching and testing alternative substrates and overall process improvement by better documenting key issues and lessons learned on individual projects while maintaining superior product quality at reduced cost to the company maintaining digital asset and mechanical artwork database and working to harmonize the numerous print workflows by reducing andor eliminating redundancies within the system to translation localization specialist company name products equipment services working with a team of graphics and labeling specialists technical writers and software developers to facilitate the translation of training publications including users manuals medical reagents package inserts and medical instrumentation software localization for bds label design and development department for the european middle eastern asian and african markets which comprise of a total of over different languages managing a million plus translation and software localization budget for bds label design and development department and insuring projects are delivered on time and within estimated cost working with outside translation and print vendors to find more lean and cost effective ways of submitting projects translation resource management and submission of deliverables at project closeout training new hires and contractors on best practices for creating multilingual documents leading a team effort geared towards modernizing and improving departmental workflow project management and electronic asset management systems at becton dickinson to company name preparing customer art files for consumer food packaging and disposable foodservice products to solo cups commercial print specifications for paper plastic and foam substrates using in a high volume graphics department with an annual output of projects developing simplified template die lines using information derived from complex package engineering drawings providing creative expertise to solo cups marketing department on point of sale retail advertising and packaging projects for national brands like walmart target wendys starbucks and pepsi co among others performing preflight check on inbound customer art files and proofreading outbound artwork lead graphics liaison and technical lead in charge of implementing the pepsi co disposable cup global technical standards for solo cup company print production plants heading the team charged with process improvement through training developing and growing a comprehensive digital and online standard operating procedures resource database to company name － city state helped establish antwerpens inhouse advertising and marketing department that was responsible for conceptualizing print and electronic ad campaigns for antwerpen automotive groups eleven brands as part of a multimillion dollar local and regional advertising initiative helped formulate marketing strategies for targeted advertising by monitoring weekly retail sales assisted in creating print proposals and electronic presentations targeted towards major automakers for new business initiatives oversaw web team tasked with updating franchise websites and adding modern features such as an online shopping assistant and improving visibility through search engine optimization pioneered team responsible for design development and integration of all corporate and brand identity projects for antwerpen automotive group and popularizing the hugely successful jack says yes campaign and the annual antwerpen hyundai challenge geared towards selling hyundai vehicles in days coordinated advertising projects with freelance designers commercial printers media houses and vendors education bachelor of arts graphic designadvertising mimar sinan university － city turkey graphic designadvertising accomplishments project management professional training traditional and agile a day in the life baltimore design conference foundercommittee member certified internet webmaster html css and javascript ftp web server administration and networking fundamentals languages fluent written verbal turkish and swahili skills adobe creative suite acrobat dreamweaver photoshop ad advertising art asset management automation automotive brand identity budget calibration color hardware database digital photography features fireworks flash freelance government regulations graphics illustrator image indesign ink lotus notes mac managing marketing strategies marketing materials mechanical access excel microsoft office suite powerpoint sharepoint windows word network management packaging prepress presentations press print production printers processes process improvement project management proofing proofreading proposals publications quality researching retail retail sales selling sales sap search engine optimization software developers translation troubleshoot turkish typesetting websites word processing workflow written | 12 |
sushi chef executive profile years experience in high end restaurants with a background in french japanese and peruvian cuisine expertise in all facets of kitchen management including food cost percentage labor cost budgeting scheduling menu developing and strategic planning professional experience may to november company name city state sushi chef in charge of daily operation in the sushi bar quality control monthly inventory menu developing scheduling for employees november to january company name city state executive sous chef in charge of daily operations menu developing monthly inventory scheduling for people january to current company name city state corporate chef in charge of daily operations of all restaurants menu developing scheduling for people food cost percentage labor cost control hiring monthly inventory education le cordon bleu city state usa associate of arts culinary arts | 14 |
sous chef summary to bring my positive attitude strong work ethic and strong team attitude to a new career opportunity highlights adaptive team player customer service expert strong organizational skills deadlinedriven focused and driven positive attitude accomplishments supported all kitchen operations when chef was absent assisted in maintaining preparation and service areas in a sanitary condition received exceeds expectations ratings on performance reviews recognized by peers and management for going above and beyond normal job functions work experience sous chef march to current company name － city state assisted coworkers checked the quantity and quality of received products cleaned and prepared various foods for cooking or serving trained staff of14emp for correct facility procedures safety codes proper recipes and plating techniques frequently switched between positions as cold food prep soup station chef and relief chef mid shift to support changing needs of large industrial kitchen instructed cooks and other workers in the preparation cooking garnishing and presentation of food planned and prepared food for parties holiday meals luncheons special functions and other social events prepared a variety of foods according to customers orders or supervisors instructions prepared dishes following recipe or verbal instructions stocked and rotated products stocked supplies and paper goods in a timely basis stocked supplies in serving stations cupboards refrigerators and salad bars supervised and coordinated activities of cooks and workers engaged in food preparation used all food handling standards weighed measured and mixed ingredients according to recipes using various kitchen utensils and equipment cleaned cut and cooked meat fish or poultry complied with scheduled kitchen sanitation and ensured all standards and practices were met cooked food properly and in a timely fashion using safety precautions oversaw kitchen employee operations to ensure production levels and service standards were maintained packaged takeout foods and served food to customers general manager march to february company name － city state accepted payment from customers and made change as necessaryassisted coworkers checked the quantity and quality of received products cleaned up spilled food drink and broken dishes and removed empty bottles and trash managed morning rush of over number customers daily with efficient levelheaded customer service adhered to recipe and presentation standards for specialty coffee drinks managed team members including scheduling training and conflict resolution updated menu with daily offerings and specials using personalized artistic touches correctly followed all health safety and sanitation guidelines greeted and connected with every customer recommending drinks and pastriesmaintained the highest standards of conduct and service maintained calm demeanor during highvolume periods and special events customer servicecall center march to february company name － city state i provided members and medical providers outstanding customer service on simple and complex medical and dental issues provided member benefits to medical and dental providers according to coverage purchased by the member helped members understand explanation of medical and dental benefits arraigned managed care in complex medical cases i am knowledgeable in insurance coding and terminology dean vaughn medical terminology icd codes cpt and forms i properly documented each member and provider call on a complex mainframe maintained good phone standards established by department head and performed other duties as assigned customer service rep may to march company name － city state i answered inbound donor telephone calls placed outbound donor telephone calls to schedule donors and discussed various issues related to making appointments for donors maintained customers account using a complex mainframe computer system other duties as assigned cookbaker september to may company name － city state i performed daily food preparation and adhering to strict food safety standards keeping records updated in the haccp program operated a cash register system adhered to strict cleanliness standards and keeping work area very well organized helped load and unload food delivery trucks i completed food preparation tasks on a strict time schedule i adhered to high cleaning and sanitation standards of food utensils made calculations of food needs based off past and current demands i preplanned and prepared work for next days menu i worked overtime on weekend functions as requested i assisted the director and head cook in their daily tasks dog grooming assistant april to december company name － city state swingassistant manager march to september company name － city state my responsibilities included managing a profitable shift without supervision managing the people product and equipment accepted payment from customers and made change as necessaryassisted coworkerschecked the quantity and quality of received products cleaned and prepared various foods for cooking or serving greeted customers in the restaurant or drivethru took and rang up orders handled payment and thanked customers kept drink stations clean and ready for service performed serving cleaning and stocking duties in establishments portioned and wrapped food education general equivalency diploma ged spring des moines community college － city state serve food safe certification august urbandale community schools － city state dean vaughn medical terminologyprincipal financial group skills benefits cash register cpt customer service delivery financial forms icd insurance director mainframe managing medical terminology next coding safety supervision telephone phone well organized | 14 |
management consultant skills microsoft office suite factset ipreo experience to management consultant company name － city state utilized management abilities and knowledge of coding to oversee a team of software engineers tasked with designing a back office database for a multibillion dollar client managed crossfunctional teams in a high demand environment to complete a global strategy project under strenuous deadlines drafted proposals for client engagements highlighting the expectations of service engagement pricing and associated costs evaluated ccar vendor models and developed proprietary probability of default models for a multibillion dollar mortgage portfolio created valuation models designed to value both public and private equity for tax reporting purposes to investment banking analyst company name － city state assisted lead associate and vice president in facilitating merger and acquisition transactions in the life science industry by reviewing and analyzing pro forma financial statements and updating models accordingly created processes around the sales cycle to monitor and improve sales performance while keeping a more precise account of prior prospecting efforts maintained the crm system and streamlined its use through extensive voluntary training making the team more efficient and impactful to financial advisor company name － city state evaluated the financial plans of current and prospective clients and provided recommendations that would reasonably ensure they meet their future financial goals assembled a team of estate planners investment specialists and cpas providing a comprehensive planning board for clientele company name － city state institutional equity sales dec present utilized strong written and verbal communication skills to distill complex financial topics into salient points for clientele evaluated research reports and valuation models to gain a holistic understanding of the research product developed an interactive online database through r programming to hold 13f and trade data which eliminated redundancies in the desks daily processes collaborated across multiple segments of the firm including research syndicate corporate access and derivatives personnel managed multiple client requests in a fast pace environment by staying organized and keeping detailed accounts of tasks education and training may mba carnegie mellon university tepper school of business － city state investment strategy dec bs finance finance bright futures scholar national honor society interests graduate finance association alpha club the soccer clubuniversity of south florida tampa fl skills crm clientele client clients database dec derivatives designing equity fast financial financial statements functional investment strategy access microsoft office suite office personnel pricing processes research product coding programming proposals reporting research research reports sales strategy tax valuation verbal communication skills written additional information clubs graduate finance association alpha club the soccer clubuniversity of south florida tampa fl credentials and licenses chartered financial analyst series series interests languages history futbol markets golf | 21 |
director finance executive profile visionary leader able to drive a culture of excellence throughout the organization focused on consistently exceeding expectations through innovation collaboration and teamwork demonstrated ability to thrive within fluid business environments including fastpaced highgrowth periods as well as costcontainment and costcutting cycles ambitious director who creates strategic alliances with organization leaders to effectively align and support key business initiatives ability to build and retains high performance teams by hiring developing and motivating skilled professionals skill highlights corporate consolidations complex change management financial planning and analysis mergers and acquisitions project management system integration business process reengineering strategic and operational planning achievements project management successfully launched over projects for finance in fy14 and fy15 respectively implemented finance pmo to manage project lifecycle and capital budget of 45m drove operational efficiencies for stock administration decreasing processing time by delivered 13m enterprise solution for transacting managing andreporting in the treasury areas of cash operations investments and foreignexchange currency option management acquisition integration designed developed and implemented changemanagement strategies that included tools and processes capable of scaling acrosslarge complex acquisitions drove change management strategies for both tandberg and starent networks acquisitions launched integration principles for integrating newly acquiredcompanies corporate controllers office pioneered strategy for web collaborationtechnologies improving collaboration across global finance teams by creation oftools such as myclosespace and process central guided highly skilled team tosupport the transition of over employees from ariba procurement tool tothe oracle iprocurement tool resulting in a training and adoption rate professional experience director finance january to current company name city state manage high performing global team of professionals to deliver system projects for finance treasury operations stock payroll o2c r2r p2p tax and technical accounting streamlined capital planning process and implemented cfo reports to account for 45m in capital expenditures delivered projects for finance in fy15 developed and directed strategy for realigning organization to support projects globally initiated complete training curriculum for staff resulting in high retainment senior manager acquisition integration january to january company name city state defined and implemented governance model for integrations formulation of project methodology structure and tools that enabled nonproject managers to manage integrations creation of a crossfunctional team responsible for defining and developing repeatable communications process for large scale acquisitions led employee enablement workstream responsible for organizational alignment onboarding of acquired employees and migration of sites developed and executed processes that streamlined acquisition announcement communications to both internal and external audiences provided leadership and guidance to the project management office to ensure people process and system changes were managed according to project methodology senior manager finance january to january company name city state directed all aspects of change management programproject management and chief of staff activities for the global corporate controllers office while partnering with executives to ensure strategic alignment managed team of employees defined and implemented legal entity strategy for finance led and implemented change management strategy that led to the successful adoption of the finance and accounting shared services outsourcing model managed budget in excess of 4m key contributor to expense management leadership team that reduced ciscos operating expenses in excess of 250m provided thought leadership that streamlined processes creating tools and templates to enable project teams to move quickly and seamlessly through large complex projects implemented first curriculum based training for the global corporate controllers office centralized sourcing and contracting across cisco by providing strategy governance leadership and project management to spend management organization program manager finance january to january company name city state implemented marketing solutions for the us public sector sales team developed strategic partnerships with third party application vendors to enable endtoend solutions created materials to enhance ciscos penetration of the public sector market including print collateral cds web sites seminars trade shows and events with an annual budget of 1m responsible forthe launch of an ip telephony marketing campaign generating 12m in revenue developed and implemented channel partner training for the ip video surveillance program generating 15m in revenue successfully implemented internal tools uswide to capture new program revenue manager finance january to january company name city state managed operations team of employees drove operational excellence by launching tools to scale to business volumes and support sales teams provided direction and leadership to project managers implementing new and existing systems responsible for the roll out of automated sales reporting tool to more than users increased efficiency of the pos claiming process by managed tier distributor relationships in relation to pos 4b in sales out and inventory as well as daytoday operations implemented daily pos reporting for greater visibility including executive level reporting led integration of acquired sales teams into cisco senior financial analyst finance january to january company name city state responsible for consolidations managing division budgets and business partnering oversaw asiapacific pl consolidations developed and managed monthly and quarterly performance packages partnered with country controllers for budgeting and forecasting automated expensetracking and forecasting oversaw annual planning outlooks and quarterly financial results for the internet mail group managed annual budgets in excess of 13m competitive pricing analyst finance january to january company name city state cost schedule analyst january to january company name city state education certified project manager project management stanford university city state usa bachelor of science business administrationfinance san jose state university business administrationfinance skills pl management project management communications leadership finance operations tax p2p o2c compensation services financial analysis acquisition integration budgeting change management forecasting process reengineering | 15 |
public relations liaisonsales representative professional summary driven and compassionate healthcare professional with years handson experience in fastpaced corporate medical facilities and hospital environments versed in employee management and leadership public relations event coordination and management sales and marketing account management business relations office management database management public speaking human resources professional and customer service skill highlights staffing management ability proven patience and selfdiscipline motivation techniques specialist confident public speaker conflict resolution government relations knowledge personal and professional integrity sound decision making staff training and development effectively influences others cultural awareness and sensitivity critical thinking proficiency fundraising and major donor development relationship and team building professional experience public relations liaisonsales representative to company name city state responsible for communications between medical professionals and health care organizations and their stakeholders provide information to the public and build relationships with medical groups and government agencies such as miamidade fire department work force miamidade court house south dade government center miamidade police department miamidade public library miamidade public schools including elementary middle and high schools palmetto bay city hall and mayors office cutler bay city hall homestead city hall florida city mayors office perdue medical center jackson south hospital healthsouth rehabilitation center miamidade blackpoint water sewer turkey point power plant etc aimed to build a greater understanding of health care issues to encourage the public to adopt healthier lifestyles contacted potential customers at hospitals clinics doctors offices rehab facilities and nursing homes to present medical products and equipment arrange appointments with doctors pharmacists and hospital medical teams deliver presentations to doctors practice staff and nurses in gp surgeries hospital doctors and pharmacists in the retail sector build relationships with medical staff perform product demonstrations installations and application support improve product knowledge and techniques travel throughout assigned territory to support physicians and staff with patient evaluation through the utilization of millenniums medical products research competitors gather analyze and deliver information from the field to allow the company to develop strategies and products appropriated to the quality and safety testing market coordinate all issues with key clients between sales service support customer services marketing and finance take orders and disburse receipts estimate time and date of delivery help in the installation and setup of equipment stay informed about the activities of health services in a particular area area managercommunity relations coordinator to company name city state in charge of the operational activities partnership development community liaison and goal attainment within the assigned territory consisting of palmetto bay cutler bay goulds and perrine zone 1b managing monthly goals through the community support of blood drives based all blood drives coordinated three months in advance to meet projected unit usage analyze area demographics to ensure the projection accuracy per day is adequate for each blood drive based on the areas blood need deferral percentage rate and donor population factored in to increase likelihood of success foster good relationships with area groups as the community liaison educate local contacts regarding onebloods mission and purpose of providing my assigned territory with a safe and robust blood supply conduct presentations to large business groups and gatherings with the goal of instilling the giving mentality for them to donate blood instructing the community on the importance of their blood donation for the purpose of saving lives the pros and cons of giving blood specific area cases that their donation supported and other relevant information that motivates giving attend and network at local community events to create new liaisons with organizations that do and may support our company provide information to the public and build relationships with medical groups and government agencies such as miamidade fire department work force miamidade court house south dade government center miamidade police department miamidade public library miamidade public schools including elementary middle and high schools palmetto bay city hall and mayors office cutler bay city hall homestead city hall florida city mayors office perdue medical center jackson south hospital healthsouth rehabilitation center miamidade blackpoint water sewer turkey point power plant etc create goodwill by helping the communities in my assigned territory through the coordination of food and toy drives for the underprivileged disadvantaged and disabled manager of human resources office manager to company name city state effectively managed avisenas human resource operation such as performance reviews employee retention programs employee compensation disciplinary action and terminations actively maintained a pipeline of qualified candidates through an aggressive recruitment strategy encompassing job postings candidate interviews background checks eligibility verification and new hire orientations drove the development of employee training retention and recognition programs responsible for analyzing payroll processing data for employees in compliance with applicable wage and hour laws education and training associate of arts human resources university of miami city state united states skills sales software salesforcecom tapscan public relations software bacons mediasource factiva microsoft office suite outlook ms word excel powerpoint human resources ez labor time and attendance software adp payroll system great plains software | 20 |
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