diff --git "a/hotel reviews/The Residency Towers.csv" "b/hotel reviews/The Residency Towers.csv" deleted file mode 100644--- "a/hotel reviews/The Residency Towers.csv" +++ /dev/null @@ -1,1073 +0,0 @@ -"a3332d346a","afac1f68d9","abf093bdfe","abf093bdfe 2","abf093bdfe 3","abf093bdfe 4","abf093bdfe 5","f6431b446c","a53cbfa6de","a3332d346a 2","a53cbfa6de 2","a53cbfa6de 3" -"Ruparel","Kenya","Premier Room","1 night ·","February 2023","Couple","Reviewed: 2 February 2023","Exceptional","Excellent service - especially Anand who was very attentive and helpful, excellent location, clean and very comfortable","Hotel response:","Dear Guest, - -It was indeed a pleasure to have you stay...","" -"Shaameelah","Malaysia","Premier Room","2 nights ·","February 2024","Couple","Reviewed: 22 February 2024","All was good except the receptionist & restaurant staff","Convenient","Hotel response:","Dear Ms. Shaameelah, - -We appreciate the feedback and will...","Restaurant staff at the entrance need to improve their service knowing it is a service industry .We went down for breakfast at 9am was told no seats available and directed us to 1st floor .We went up were told the same thing and directed to go down.The hotel should have better arrangements. - -Eg: apologized to guest and make an effort to check if there’s a seat at the other floor instead of sending up and down. - -Reception staff wasn’t friendly .They didn’t even greet probably busy and tired attending to many guest" -"Ranji","United Kingdom","Premier Room","1 night ·","January 2024","Family","Reviewed: 8 February 2024","Wonderful hotel, but the ""welcome"" at reception could have been better...","Wonderful room, roof top restaurant and room service was great.","Hotel response:","Dear Ms. Ranji, - -Many thanks for your comments after your...","Staff at reception took ages to check us in for one night and actually asked me if my passport had expired (it had not) like an immigration official. When you have just arrived at a good hotel, you don't expect that kind of thing. It was totally unnecessary to take so long copying our documents and staring at the computer." -"Nyanaguru","Qatar","Premier Room","1 night ·","December 2023","Couple","Reviewed: 27 January 2024","Very good","Good location and great hotel","Hotel response:","Dear Mr. Nyanaguru, - -It was indeed a pleasure to have you...","The normal breakfast place closed for renovation. Really dissapointed with the current setup." -"Martina","Ireland","Premier Room","3 nights ·","January 2024","Group","Reviewed: 13 January 2024","Superb","It was clean and staff were friendly","Hotel response:","Dear Ms. Martina, - -It was indeed a pleasure to have you...","It wasn’t in the city centre" -"Shyam","United States","Premier Room","7 nights ·","January 2024","Solo traveller","Reviewed: 11 January 2024","Good but frustrating","Rooms and cleanliness","Hotel response:","Dear Mr. Shyam, - -We have noted your valuable feedback. I...","Service is poor. Staff are nice but poorly trained. This blame lies with the management of the hotel" -"Meena","United Kingdom","Premier Room","1 night ·","November 2023","Family","Reviewed: 28 December 2023","Very good","Really enjoyed out stay in Nov, this is the 3rd time in 2023 we have stayed here. Staff are superb friendly and very helpful. My mum (83 yrs old) stayed with us on a couple of days and the staff took care of her safety so well. We will defo be going back here. -Location is ideal for shopping in TNagar, so many good shops are in walkable location. - -The spa members are very good too - the deco in the Spa rooms could be modertised; in need of renovation. - -The gym is small but was good for us, equiments are pretty new and well maintained. - -We recommend renting the car (5 seat Innova) from the hotel; our driver Vetrivel was so helpful and drove us around throughout our stay in Chennai. Highly recommend Vetri's driving so we will be requesting him as our driver during our next stay (i.e in 2024).","Hotel response:","Dear Ms. Meena, - -We have noted your valuable feedback. I...","We were overcharged by £50 (Rs 4800). We stayed for nearly a week and had a early morning flight - so settled the bill in a hurry and we didnt notice that there was some charges for SKY; we had 4 rooms and none of us watch TV. -Also, we had so many extra charges (laundry, room service, spa etc) so couldn't see wood for trees in the bill. - -Lessons learnt is to settle the bill, the previous night so we don't incur any incorrect invoices. And to double / triple check the invoices while we are staying in the hotel!!" -"Ghandhidass","Singapore","Premier Room","1 night ·","November 2023","Couple","Reviewed: 24 December 2023","Excellent","Good location, service & hospitality","Hotel response:","Dear Mr. Gandhidass, - -It was indeed a pleasure to have...","Nothing to much to say" -"R","Singapore","Premier Room","1 night ·","November 2023","Couple","Reviewed: 1 December 2023","Nice location friendly staffs","Cleanliness","Hotel response:","Dear Guest, - -We are glad to note that you had an...","All good" -"R","Singapore","Premier Room","1 night ·","November 2023","Couple","Reviewed: 1 December 2023","Nice location - easy access- value for money","Rooms clean with friendly staffs","Hotel response:","Dear Guest, - -Thank you for taking the time to share your...","NA" -"Dato","Malaysia","Couple","Club 2 Bay Suite with Complementary - Lounge Access (High Tea & Happy Hours), 4 pieces Laundry per Day and Two-way Airport Transfers","November 2023","5 nights ·","Reviewed: 30 November 2023","Superb","Overall, it was a pleasant stay","Hotel response:","Dear Mr. Mohandass, - -It was indeed a pleasure to have you...","" -"Sitaaraam","United Kingdom","Premier Room","1 night ·","November 2023","Solo traveller","Reviewed: 28 November 2023","Great hotel in the centre of Chennai","Very nice hotel with friendly staff. This is my second stay here and I cannot recommend this place enough. Loved the buffet breakfast which had a wonderful spread, and the room was very comfortable.","Hotel response:","Dear Mr. Sitaaraam, - -It was indeed a pleasure to have you...","The only minor thing I would point out is the valet parking. It took quite a while (15-20 mins) for the valet driver to get our car out but this could be because the hotel was quite busy that evening with a lot of visitors. Otherwise, nothing else, and everything was first rate." -"Mohak","India","Premier Room","1 night ·","August 2023","Solo traveller","Reviewed: 4 October 2023","Overall great if you’re travelling for work","In room amenities were great.","Hotel response:","Dear Mr. Mohak, - -Thank You for taking time from your busy...","The food selection at night. I arrived late. And pool access etc." -"Meena","United Kingdom","Premier Room","1 night ·","September 2023","Solo traveller","Reviewed: 3 October 2023","Excellent, thoroughly enjoyed my stay","Breakfast was good - wide range and the staff were friendly. -Gym - good size, set up well. It is shame that the Swimming and Sun Bathing areas were not open; we were told that they were undergoing repairs. -Rooftop Restaraunt - amazing views and good food","Hotel response:","Dear Ms. Meena, - -It was indeed a pleasure to have you...","The spa's steam room wasn't functioning; this just wasted a 10 mins of my relaxation time. But the team in Spa were so friendly and professional - really enjoyed a good massage, so thank you. - -Everything else was perfect, thanks" -"Hema","Malaysia","Premier Highrise Room","2 nights ·","September 2023","Couple","Reviewed: 13 September 2023","I will return to The Residency.","I have been frequent. Appreciate change or improvise menu. The menu is the same all the time.","Hotel response:","Dear Ms. Hema, - -I would like to thank you for your...","NIL" -"Gnaneswaran","United Kingdom","Premier Room","2 nights ·","August 2023","Solo traveller","Reviewed: 6 September 2023","Superb","The rooms were great and very spacious! With updated and modern interior. The staff were always really helpful.","Hotel response:","Dear Mr. Gnaneswaran, - -It was indeed a pleasure to have...","" -"Balakrishnan","Australia","Premier Highrise Room","1 night ·","August 2023","Couple","Reviewed: 3 September 2023","Well located and overall comfortable","Breakfast especially the South Indian fare was average","","","Breakfast could be better laid out and if good quality. Front office staff need better training" -"Maureen","Malaysia","Premier Highrise Room","2 nights ·","August 2023","Couple","Reviewed: 29 August 2023","Finest","Will come again","Hotel response:","Dear Mr. Maureen, - -We are glad to note that you had an...","The rates" -"Balasundaram","United Kingdom","Premier Highrise Room","1 night ·","August 2023","Group","Reviewed: 28 August 2023","enjoyed it","Room and Breakfast. was given an extended check out by the manager Paul who understood my commitment and the need.","Hotel response:","Dear Mr. Balasundaram, - -It was indeed a pleasure to have...","" -"Sebajeevan","United Kingdom","Premier Highrise Room","2 nights ·","August 2023","Family","Reviewed: 16 August 2023","It’s clean, comfortable and good location","It’s clean, comfortable and good location","Hotel response:","Dear Mr. Sebajeevan, - -It was indeed a pleasure to have...","Swimming pool under construction" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Sebajeevan","United Kingdom","Premier Room","1 night ·","August 2023","Family","Reviewed: 13 August 2023","Nice and comfortable","The rooms were big and comfortable the toilets were clean and cool and the iPad controlling the room","Hotel response:","Dear Mr. Sebajeevan, - -Thank you for taking the time to...","The disconnecting room key cards and the swimming pool being under construction" -"Charusheela","Malaysia","Premier Room","3 nights ·","August 2023","Family","Reviewed: 12 August 2023","Superb","Rooms are very well done, beds very comfortable, bathrooms are exceptional.","Hotel response:","Dear Ms. Charusheela, - -It’s always a pleasure to receive...","The front desk staff are not very helpful. So checking in was not a great experience." -"Abigail","Singapore","Premier Room","3 nights ·","July 2023","Solo traveller","Reviewed: 3 August 2023","Perfect stay!","Great breakfast and location is centralized. Spacious rooms as well!","Hotel response:","Dear Guest, - -We are glad to note that you had an...","" -"Premila","Malaysia","Premier Room","2 nights ·","July 2023","Group","Reviewed: 17 July 2023","Comfortable","Room design, restaurant ad location","Hotel response:","Dear Ms. Premila, - -It was indeed a pleasure to have you...","Pool was not available for use, breakfast buffet had same items everyday" -"Boopathi","United Kingdom","Premier Room","5 nights ·","July 2023","Solo traveller","Reviewed: 10 July 2023","Very nice!","Everything","Hotel response:","Dear Mr. Boopathi, - -We have noted your valuable feedback....","Breakfast is very basic and a bit chaotic breakfast restaurant" -"Sri","United Kingdom","Premier Room","1 night ·","June 2023","Solo traveller","Reviewed: 3 July 2023","Very good","The staff were courteous. The property was exceptionally clean. The stay was very comfortable. The controls of the room are remotely operated via i-pad, and all the services of the hotel can be accessed via I -pad, which makes it more comfortable and easier. The facilities in the room were exceptional.","Hotel response:","Dear Mr. Sri, - -We are glad to note that you had an...","The breakfast was good but the food quality and taste can be improved. For example , the omelette was burnt, the mushrooms were rubbery, and so on. - -There should be a notice on the mini fridge to say that if we use the contents, it will be charged. Small juices in the mini fridge, a 100 ml pack is charged very expensively. Even a meal from the same hotel's crown restaurant is not as expensive as the mini fridge tetra pack 100 ml juice pack." -"Prema","Malaysia","Premier Room","2 nights ·","May 2023","Family","Reviewed: 18 June 2023","Superb","New rooms, staff can be abit more professional","Hotel response:","Dear Ms. Prema Mathibalan, - -We appreciate the feedback...","Breakfast can be improvised" -"Gayathrie","Australia","Premier Room","7 nights ·","June 2023","Couple","Reviewed: 13 June 2023","Good","The staff were extremely respectful and friendly.","Hotel response:","Dear Ms. Gayathrie, - -We have noted your valuable...","The salon and nail bar experience was average. While the facials were really good, the staff were not organised the both times that I went, and my manicure was really disappointing." -"Dharmarajan","Germany","Premier Room","7 nights ·","June 2023","Couple","Reviewed: 6 June 2023","Superb","Breakfast, Room, Friendly staff","Hotel response:","Dear Mr. Dharmarajan, - -It was indeed a pleasure to have...","" -"Latha","Malaysia","Premier Room","8 nights ·","April 2023","Couple","Reviewed: 1 May 2023","Superb","Nice place to stay","Hotel response:","Dear Ms. Latha, - -It was indeed a pleasure to have you...","No comments" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Mohamed","United Arab Emirates","Premier Highrise Room","2 nights ·","April 2023","Solo traveller","Reviewed: 19 April 2023","Comfortable","Breakfast was basic","Hotel response:","Dear Mr. Mohamed, - -We are glad to note that you had an...","" -"Koonavathi","Mauritius","Premier Room","9 nights ·","March 2023","Family","Reviewed: 2 April 2023","Very good","Food","Hotel response:","Dear Guest, - -We are glad to note that you had an...","Room a bit stuffy" -"Sai","Australia","Premier Room","1 night ·","April 2023","Couple","Reviewed: 2 April 2023","it was great overall! Centrally control TV volume so that the guests don’t disturb the other guests. Supply extra coffee","Cleanliness, decor and modern facilities","Hotel response:","Dear Mr. Sai, - -We appreciate the feedback and will use it...","the construction noise was unbearably loud. -Also the TV noise levels were far too loud from the other rooms! Even through mid night to early hours" -"Manickam","India","Premier Room","2 nights ·","March 2023","Group","Reviewed: 27 March 2023","Very good","BREAKFAST AND ATMOSPHERE","Hotel response:","Dear Mr. Manickam, - -It was indeed a pleasure to have you...","THE HOTEL UNDER RENOVATION. SOUND IN DAY TIME IS NOT TOLERABLE" -"Marie","United Arab Emirates","Premier Room","1 night ·","March 2023","Solo traveller","Reviewed: 14 March 2023","Had a Great stay","1st, i commend the staff coz they are very courteous, warm, helpful and welcoming. From the security at front to the front desk, restaurant staff who brought my food to the room and drivers, thank you 🙏🏼. - -2nd, the room is clean and spacious and the amenities are complete which is very good since not all hotels are providing in general. - -3rd, I arrived an hour early than the check in time. And i was so exhausted, good thing the check in process was so smooth and fast. -In my very short stay, I highly recommend this hotel 💯 %👍🏼👍🏼👍🏼👍🏼👍🏼 - -If i will visit chennai again, i will stay at same hotel for sure.","Hotel response:","Dear Mr. Marie Mayrose, - -It was a pleasure having you...","None" -"Pranava","Japan","Premier Room","2 nights ·","March 2023","Family","Reviewed: 13 March 2023","Great food, great location, air out room please","The breakfast was great, wode variety of food available. Staff were very helpful and attentive. -The room was spacious and had all amenities. The wifi worked really well.","Hotel response:","Dear Mr. Pranava, - -I would like to thank you for your...","The room assigned had an odd odour when we first moved, perhaps airing out the room frequently is required. -Certain services such as taxi need prior booking such as days before rather than on the day, but this info is not stipulated on the paperwork." -"Nalini","United States","Premier Room","3 nights ·","March 2023","Group","Reviewed: 12 March 2023","Good nice stay","Nice location and super clean rooms","Hotel response:","Dear Ms. Nalini, - -It was indeed a pleasure to have you...","For Bar they had some dress codes which is not appropriate as Bar should be accessible with shorts" -"Sujata","Malaysia","Premier Room","3 nights ·","February 2023","Family","Reviewed: 6 March 2023","Good","the room has a pleasant ambience. bed were comfy, clean towels.","Hotel response:","Dear Ms. Sujata, - -It was indeed a pleasure to have you...","in room dining! hopefully can add more on comfort foods." -"Ramini","Australia","Premier Highrise Room","3 nights ·","March 2023","Couple","Reviewed: 5 March 2023","Highly recommend club rooms","Club room benefits were great -Staff were very friendly -All staff treated us very special -I recommend club rooms for anyone who wants to be treated well and looked after during your stay in Chennai -Front reception manager Zubair Khan is doing a fantastic job -Dhanush Poornima Rajesh and Sujovan were extremely friendly courteous and made sure our stay was pleasant -Looking forward to our next visit to Residency towers","Hotel response:","Dear Ms. Ramini, - -It was indeed a pleasure to have you...","Mosquitoes in the reception area" -"Anoja","Australia","Premier Room","2 nights ·","February 2023","Solo traveller","Reviewed: 4 March 2023","Superb","shouldn’t have to ask for hairdryer -iron -conditioner a hotel of this standard","Hotel response:","Dear Mr. Anoja, - -We are glad to note that you had an...","" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Nick","United Kingdom","Premier Room","1 night ·","January 2023","Couple","Reviewed: 24 February 2023","Looks 5 star, feels 4 star.","Very attractive foyer and room well equipped, spacious and comfortable. Taxi from aiport and subsequently for a short city tour were well managed, friendly driver. Fast lift!","Hotel response:","Dear Mr. Nick, - -We have noted your valuable feedback. I...","Pre-arrival information was poor, specifically confirmation of the airport pickup. The room information is on an annoying ipad that took some time to learn and contained out of date informtion about dining. Thus we were led to expect the coffee shop a la carte carried on into the evening but in fact only an expensive buffet was available. Only one member of staff knew that the room information was wrong. We ended up in the restaurant which was pleasant but pricey as we only wanted a light meal. There is no garden and no walks from the hotel. Room view was of a building site. Breakfast disappointing." -"Jay","Canada","Premier Room","22 nights ·","February 2023","Couple","Reviewed: 23 February 2023","Overall we enjoy the stay","Breakfast is really good","Hotel response:","Dear Mr. Jay, - -It was indeed a pleasure to have you stay...","N/A" -"Muru","Singapore","Premier Family Room","6 nights ·","February 2023","Solo traveller","Reviewed: 22 February 2023","excellent stay, housekeeping staff were prompt and very helpful","good location","Hotel response:","Dear Guest, - -It was indeed a pleasure to have you stay...","bidet water pressure was low" -"Vivekanandan","Australia","Premier Room","3 nights ·","January 2023","Family","Reviewed: 17 February 2023","Superb","Breakfast -Clean -Staff","Hotel response:","Dear Mr. Vivekanandan, - -I would like to thank you for...","Changing the booking not possible at all. Little complex booking process in the Booking.com" -"Deepa","United States","Premier Room","10 nights ·","January 2023","Family","Reviewed: 6 February 2023","Superb","Breakfast and staff in the restaurant were very nice. Food was great!","Hotel response:","Dear Ms. Deepa, - -We are glad to note that you had an...","Receptionists could be a bit more friendly and nicer" -"Sudhakar","United Arab Emirates","Premier Room","2 nights ·","January 2023","Solo traveller","Reviewed: 3 February 2023","pleasant stay","ROM FACILITIES AND FRONT DESK STAFF RESPONSE TO CHANGE MY BOOKING DUE TO EMERGENCY WAS NICE AND APPRECIABLE.","Hotel response:","Dear Mr. Sudhakar, - -It was indeed a pleasure to have you...","" -"Vikas","India","Premier Room","1 night ·","January 2023","Family","Reviewed: 2 February 2023","My daughter was not well & staff has really taken care off .","Very good staff","Hotel response:","Dear Mr. Vikas, - -We are glad to note that you had an nice...","Staff courtesy" -"Federico","Italy","Premier Highrise Room","4 nights ·","January 2023","Couple","Reviewed: 1 February 2023","Very good","Nice room, comfortable and clean. Large and convenient bathroom","Hotel response:","Dear Mr. Federico, - -I would like to thank you for your...","Staff not very efficient, both at the restaurant and at the room service. I had to call three time the house keeping to have the towels in my room" -"Ganesan","United States","Premier Highrise Room","4 nights ·","January 2023","Group","Reviewed: 29 January 2023","excellent stay","clean and excellent amenities including the bathrooms. controls through iPad is really useful.","Hotel response:","Dear Mr. Ganesan, - -I would like to thank you for your...","temperature inside the room keeps adjusting instead of staying at what was desired" -"Nadesh","Malaysia","Premier Family Room","7 nights ·","January 2023","Family","Reviewed: 19 January 2023","Superb","Good service","Hotel response:","Dear Mr. Nadesh, - -We are glad to note that you had an...","Nothing" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Sufiyanvf","India","Premier Room","1 night ·","January 2023","Family","Reviewed: 13 January 2023","Good","Everything except one","Hotel response:","Dear Guest, -. -I would like to thank you for your feedback...","There was no health faucet in the toilet. Then how to clean the most important spot in the whole body. We are Indians & not dirty foreigners to use tissue to clean excretion" -"Gaya","Malaysia","Premier Family Room","3 nights ·","January 2023","Group","Reviewed: 12 January 2023","will be happy to return","location, staff and comfort","Hotel response:","Dear Ms. Gaya, - -It was indeed a pleasure to have you stay...","nothing" -"Sudesh","India","Premier Highrise Room","1 night ·","January 2023","Family","Reviewed: 8 January 2023","okay but can be better for the price in this location.","breakfast was excellent ; some staff were excellent. decent facilities. excellent location.","Hotel response:","Dear Mr. Sudesh, - -We have noted your feedback. I kindly...","AC was below average.. lots of noise due to maintenance and unnecessary automation of toilets was annoying. doesn’t feel the value for -money. high rise rooms were a joke, don’t waste money on high rise rooms. reception staff needs to be more receptive of guests" -"Barman","India","Premier Highrise Room","4 nights ·","December 2022","Family","Reviewed: 25 December 2022","Superb","Excellent staff with advanced facilities","Hotel response:","Dear Mr. Barman - -It was indeed a pleasure to have you...","Room dining menu need to be improved, if possible add some less masala food" -"Jeyasunthary","Australia","Premier Family Room","3 nights ·","December 2022","Family","Reviewed: 20 December 2022","Superb","👍 location and easy for shopping","Hotel response:","Dear Ms. Jeyasunthary, - -We are glad to note that you had...","" -"Lakshmi","India","Premier Room","1 night ·","November 2022","Family","Reviewed: 22 November 2022","Superb","A very cosy room and food was good.","Hotel response:","Dear Ms.Lakshmi, - -We are glad to note that you had an...","In the shower area you could smell drainage water which made the bath uncomfortable" -"Kumara","United Kingdom","Premier Family Room","3 nights ·","October 2022","Group","Reviewed: 21 November 2022","Nice and comfortable","Nice stay. Co-operative staff.","Hotel response:","Dear Mr.Kumara, - -We are glad to note that you had an...","Wifi connection did not work at times." -"Kumara","United Kingdom","Premier Family Room","6 nights ·","November 2022","Family","Reviewed: 8 November 2022","Overall enjoyed the stay.","Good room size, comfortable stay, nice ambience, good breakfast and convenient location.","Hotel response:","Dear Mr.Kumar, - -We are glad to note that you had an...","There were some technical issues with the wifi as we were 3 guests." -"Kulasegarampillai","United Kingdom","Premier Room","1 night ·","October 2022","Couple","Reviewed: 20 October 2022","When i left the room and returned it was very cold.","Very good","Hotel response:","Dear Mr.Kulasegarampillai, - -It was indeed a pleasure to...","" -"Mahendran","Malaysia","Premier Room","3 nights ·","October 2022","Group","Reviewed: 18 October 2022","overall nice","good location","Hotel response:","Dear Mr.Mahendran, - -It was indeed a pleasure to have you...","massage Centre always booked" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Martin","Philippines","Premier Highrise Room","4 nights ·","October 2022","Solo traveller","Reviewed: 16 October 2022","Superb","Actually almost everything went well from reception to check-out.","Hotel response:","Dear Mr.Martin, - -We are glad to note that you had an...","Unfortunatly during my stay (mid october 2022) there was some renovation activities ongoing which brings some noise during the day." -"Travelwithfox","United Kingdom","Premier Room","2 nights ·","October 2022","Couple","Reviewed: 9 October 2022","Excellent service, 5* standard for very good price in downtown Chennai.","Bathroom toilet + shower are incredible. Maybe it is silly but it makes the stay when in room really comfortable. Staff were polite, courteous, efficient, professional. Helpful and provide umbrellas, directions, get the rickshaw for you etc. Quality of room service was very good.","Hotel response:","Dear Guest, - -It was indeed a pleasure to have you stay...","Nothing only that on the second day bedsheets had a damp smell to them. We stayed during rainy season so acceptable." -"Kamatchy","Malaysia","Premier Highrise Room","4 nights ·","October 2022","Solo traveller","Reviewed: 5 October 2022","Great comfort, great breakfast","Everything! Especially the location! I have a bad back. Housekeeping supervisor Satish immediately made the bed with a plywood sheet which gave me the firmness I needed.","Hotel response:","Dear Mr.Kamatchy, - -It was indeed a pleasure to have you...","The ongoing repairs. a bit noisy." -"Shantha","Malaysia","Premier Room","2 nights ·","September 2022","Group","Reviewed: 10 September 2022","Splendid place","Room is very comfortable with modern facilities. Very clean","","","Breakfast spread should have a variety daily. There was a good spread, but needs a change every day" -"Vasanty","United Kingdom","Premier Room","1 night ·","September 2022","Solo traveller","Reviewed: 10 September 2022","Very good","Room","","","Staffs can be little bit more friendly and some smile on their face" -"Akshay","India","Premier Highrise Room","1 night ·","May 2022","Family","Reviewed: 22 August 2022","Great location and comfortable stay.","The rooms were equipped with the state of the art facilities and seem recently renovated. It even has a toto automated bathroom which is quite cool. The iPad control is also good. The location in T Nagar is quite good if your main aim is to go shopping. Breakfast was quite nice too.","","","The lobby and the overall restaurant was quite gawdy and hopefully the new renovation planned there will take care of this aspect." -"Grant","Australia","Premier Room","1 night ·","July 2022","Group","Reviewed: 26 July 2022","Superb","Everything was as expected, staff friendly and welcoming, rooms clean and airy. Restaurant in the hotel is good and breakfast goes until late, allowing for a sleep in.","Hotel response:","Dear Mr. Grant, - -We are glad to note that you had an...","Minor thing but difficulty communicating with some staff who had poor English," -"Anila","","Premier Highrise Room","4 nights ·","July 2022","Solo traveller","Reviewed: 22 July 2022","Pleasant and comfortable. Friendly staffs","The room and facilities were great. Beautiful, clean, comfortable and the staffs were attentive and helpful.","Hotel response:","Dear Ms. Anila, - -We are glad to note that you had an...","The breakfast got boring with same items daily as i stayed for 4 nights. Food taste was above average and a little pricy. The Spa and Massage was above average though I had higher expectation value for money." -"Balasundaram","United Kingdom","Premier Room","1 night ·","July 2022","Group","Reviewed: 21 July 2022","Ideal place for stay with Family and Friends","Professional staff, cleanliness, all room controls in i Pad and acceptance for a late check out.","","","Breakfast staff can be bit more organised. some put in 100% and some don't." -"Sumathi","Singapore","Premier Highrise Room","5 nights ·","June 2022","Family","Reviewed: 12 July 2022","Very good","I like the room and the hotel facilities.","","","Some staffs needs some improvement in their customer service and also the way talk to their customer" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Mohamedrizwan","India","Premier Highrise Room","2 nights ·","May 2022","Couple","Reviewed: 27 June 2022","fabulous","hospitality","","","nothing" -"Jaivani","India","Premier Family Room","4 nights ·","June 2022","Group","Reviewed: 25 June 2022","It was good.","it was very clean, service was excellent.","Hotel response:","Dear Ms. Jaivani, - -We are glad to note that you had an...","we stayed in a 3 person room. but the hotel was hesitant to give 3 key cards. also the lift was controlled by the key cards. we couldn’t visit our friends in the different floor with our key cards. we had to go to the front desk every time we need to go to our friends room." -"Chandrasekar","United States","Premier Highrise Room","6 nights ·","June 2022","Family","Reviewed: 21 June 2022","Wonderful wheelchair accessible stay in Chennai, 5 star amenities in 4 star price","The room was new, very modern, roomy and had a wheelchair accessible bathroom that was very functional. As a power chair user I found the futuristic centralized controller for room temperature, lighting and motorized curtains and shades to be very enabling right from the bed or my wheelchair. I have not seen this feature even in more expensive hotels and really missed the convenience in my other stays. There is a side entrance with wheelchair ramp and the restaurants are accessible via portable ramps. The elevators are big enough to fit the wheelchair. I really enjoyed the breakfast spread that had many south Indian food options, fruits, cereals, sandwiches, juices, desserts and an attentive staff.","Hotel response:","Dear Mr. Chandrasekar, - -We are glad to note that you had...","The wheelchair ramps from the lobby to the elevators are too steep for independently rolling up /down in a power chair without someone's assistance. The restaurants are accessible only via portable ramps, which again requires staff assistance. -There was only one wheelchair accessible room in the entire hotel, I was lucky to get it for two different stays in that same hotel. I feel there should be more such rooms so more wheelchair users can use this feature." -"Dorai","Malaysia","Premier Room","4 nights ·","June 2022","Couple","Reviewed: 20 June 2022","Overall good, although a bit pricey","Good breakfast. Good location. Friendly staff","Hotel response:","Dear Mr. Dorai, - -We are glad to note that you had an...","Bathroom was blocked up frequently -Room service food is expensive" -"Christ","India","Premier Room","1 night ·","June 2022","Couple","Reviewed: 8 June 2022","Superb","ambiance","","","too expensive" -"Chitra","Malaysia","Premier Family Room","5 nights ·","May 2022","Family","Reviewed: 10 May 2022","overall had a comfortable family room","cleanliness and would recommend Manoj for an excellent room service furthermore the location was excellent and centralised","Hotel response:","Dear Ms. Chitra, - -We are glad to note that you had an...","booked family room but only one access card provided. I stayed 6 days and Breakfast menu was almost the same everyday." -"Charles","Bahrain","Premier Family Room","2 nights ·","April 2022","Couple","Reviewed: 1 May 2022","wonderful experience","the reception was great and the restaurant head Sadish was exemplary and the staff Jyothi and dhanaseelan were attentive and friendly.","Hotel response:","Dear Mr. Charles, - -We are glad to note that you had an...","" -"Neel","India","Premier Room","3 nights ·","March 2022","Group","Reviewed: 13 March 2022","Superb","Breakfast, Room!","","","" -"Ganesh","India","Premier Room","1 night ·","March 2022","Group","Reviewed: 4 March 2022","Happy stay, but for the ordinary breakfast","The stay and the facilities in the room.","","","Breakfast" -"P","India","Premier Room","5 nights ·","February 2022","Group","Reviewed: 26 February 2022","Superb","Room ambience , very centrally located to all in city.","","","Breakfast qlty poor, it could have v -Been good." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Geoffrey","France","Premier Room","1 night ·","January 2022","Solo traveller","Reviewed: 16 January 2022","Very good","Cosy and confortable","","","Many stuff were closed but because of corona and Pongal." -"Nandakumar","India","Premier Room","1 night ·","August 2021","Solo traveller","Reviewed: 22 October 2021","Very good","Good location, Well maintained Room. good staff","","","" -"Subramanian","India","Premier Room","1 night ·","October 2021","Solo traveller","Reviewed: 20 October 2021","Stay is pleasant","Breakfast is very good. All electrical fittings and communication to housekeeping and in room dining is connected through iPad which is excellent . Toilet is sensor operated.","","","Nothing" -"Keyur","India","Premier Room","1 night ·","August 2021","Solo traveller","Reviewed: 13 September 2021","Perfect stay","The freshness of room","Hotel response:","Dear Mr. Keyur - -Greetings! - -Thank you for your words of...","Resturant service of breakfast was average" -"A","India","Premier Room","1 night ·","June 2021","Group","Reviewed: 26 June 2021","Good","good","","","" -"Mohammed","India","Premier Room","1 night ·","April 2021","Couple","Reviewed: 28 April 2021","Superb","Mutton biryani and location easy to reach..","Hotel response:","Dear Mr.Mohammed, Greetings! Thank you for taking the...","" -"Manohar","India","Premier Room","1 night ·","December 2023","Couple","Reviewed: 27 December 2023","excellent choice for a short stay in the heart of Chennai","The location and the service. The facilities in the room were really top notch, including the tablet for control that actually worked quite well, and the well-appointed bathroom and toilet. We went for lunch at the rooftop restaurant SKY and had a mix of Asian and Indian items. The quality of the food and the taste were both exceptional, the ambience and the service were also excellent. It is a bit pricey, but definitely worth it. The staff at the reception were kind enough to hold a medication for us to be picked up by a friend two days AFTER our stay, very unusual and much appreciated.","Hotel response:","Dear Mr. Manohar, - -It was indeed a pleasure to have you...","We were in a room directly above a party hall and the music, in particular the drums, was getting to be annoying. However, the duty manager acted promptly and immediately offered us a quieter room. Much appreciated. The room shade and the screen controlled by the tablet were excellent, but a minor goof up on the installation has left a large gap at the bottom of the window and hence, the room cannot be made fully dark: so you cannot sleep in late since the morning sun brightens up the room!" -"Abdul","Singapore","Premier Highrise Room","4 nights ·","October 2023","Family","Reviewed: 26 October 2023","Very good","Very friendly staff. Good food . Very clean & good hygiene","Hotel response:","Dear Mr. Abdul Rahim, - -Thank You for taking time from...","" -"Saradha","Australia","Premier Room","2 nights ·","October 2023","Family","Reviewed: 21 October 2023","Very good 👍","Very supportive and helpful staff. They were very friendly especially the staff in the dining helped us serving the breakfast and food in the room as my mum was elderly and also helped pack up food when we were ready to leave. Truly they made us feel homely and would like to Thank all staff who took care of the needs in the room and at dining.","Hotel response:","Dear Ms. Saradha, - -Thank You for taking time from your...","N/A" -"Renu","Malaysia","Premier Room","1 night ·","October 2023","Family","Reviewed: 17 October 2023","It’s a pleasant stay but it’s just that the front desk and the one who’s managing the customer service desk for booking.","It’s strategically located nearby T Nagar and Pondy Bazaar. Autos available right outside the hotel","Hotel response:","Dear Ms. Renu, - -It was indeed a pleasure to have you stay...","It’s a nice place to stay." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Keyur","India","Premier Room","1 night ·","July 2023","Solo traveller","Reviewed: 4 October 2023","over all fine .","room is ok . -wash room is good . -good Resturant on rooftop","Hotel response:","Dear Guest, - -We appreciate the feedback and will use it...","expecting better service at breakfast" -"Munusamy","Singapore","Premier Room","1 night ·","September 2023","Couple","Reviewed: 4 October 2023","V clean and nice room to stay","Breakfast was good and the environment.and clean","Hotel response:","Dear Mr. Munusamy, - -It was indeed a pleasure to have you...","NA" -"Pascal","France","Premier Room","3 nights ·","September 2023","Solo traveller","Reviewed: 10 September 2023","Very good","Beautiful hightech room on the 15th floor","Hotel response:","Dear Mr. Pascal, - -I would like to thank you for your...","Before booking the room, it was not mentioned that the pool won't be available because of maintenance. When hesitating between two similar hotels, this kind of information is important to make the choice. So it was very disappointing not having this information before booking." -"Kenneth","Malaysia","Premier Highrise Room","1 night ·","August 2023","Family","Reviewed: 1 September 2023","Superb","Room is modern and nice","Hotel response:","Dear Guest, - -Thank You for taking time from your busy...","The pool was closed" -"Keyur","India","Premier Room","1 night ·","August 2023","Solo traveller","Reviewed: 31 August 2023","over all was fine .","location and wash room are really good .","Hotel response:","Dear Guest, - -We are glad to note that you had an...","service at breakfast can be improved . -room TV connection was a issue ." -"David","United Arab Emirates","Club High Rise Room with Complementary - Lounge Access (High Tea & Happy Hours) and 4 pieces Laundry per Day","1 night ·","August 2023","Couple","Reviewed: 25 August 2023","Good","Location","Hotel response:","Dear Mr. David, - -We have noted your valuable feedback. I...","Carpet room, toilette" -"Mini","Singapore","Premier Room","2 nights ·","August 2023","Family","Reviewed: 21 August 2023","Very good","Clean and very friendly staff.","Hotel response:","Dear Ms. Mini, - -We have noted your valuable feedback. I...","Room quite congested, if you are on work trip, there's no chair to sit on, had to push the sofa closer to the table. We were a couple, but the room is just nice for a single person. Breakfast is good." -"Sivagowri","United States","Premier Room","1 night ·","August 2023","Family","Reviewed: 17 August 2023","Very good","all","Hotel response:","Dear Ms. Sivagowri, - -We are glad to note that you had an...","" -"Arase","Singapore","Premier Room","1 night ·","July 2023","Couple","Reviewed: 31 July 2023","Residency Tower review","Their priority is direct booking. Via booking.com the treatment is far below what expected","Hotel response:","Dear Guest, - -We have noted your valuable feedback. I...","Swimming pool close was not informed or mentioned in website. Restaurant food is not that excellent and service can be improved. Spa very expensive" -"Almonther","Kuwait","Premier Room","1 night ·","July 2023","Solo traveller","Reviewed: 23 July 2023","Good","Location","Hotel response:","Dear Guest, - -We have noted your valuable feedback. I...","I checked in at 3 am , which means I have only 9 hours remaining before the check-out time, but I was not allowed to have a late checkout. It is 4000 rupee extra if I want to stay until 6 pm -The breakfast is below average" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Jessyca","Singapore","Premier Room","4 nights ·","July 2023","Couple","Reviewed: 17 July 2023","Pleasent stay","Very good hotel, clean and friendly staff.","Hotel response:","Dear Ms. Jessyca, - - -Thank You for taking time from your...","It's good if put some fragrance for the hotel ." -"Muralidhara","India","Premier Room","1 night ·","July 2023","Solo traveller","Reviewed: 11 July 2023","Good place to stay but eat out","Room & staff","Hotel response:","Dear Mr. Muralidhara, - -We have noted your valuable...","Food taste" -"Vanaja","United Kingdom","Premier Room","4 nights ·","May 2023","Couple","Reviewed: 11 June 2023","Good","Service at the reception could have been better -Could be more customer friendly","Hotel response:","Dear Ms. Vanaja, - -We are glad to note that you had an...","" -"Sanket","India","Premier Room","1 night ·","May 2023","Couple","Reviewed: 18 May 2023","recommended for stay but avoid breakfast.","good rooms. TV and its options.","Hotel response:","Dear Guest, - -We have noted your valuable feedback. I...","breakfast was disappointing. and to top that one off the cook was tasting the drink hee was making with the same spoon he was stirring it with. yuck. -The WC pot seat was set on heating mode in summers. very uncomfortable." -"Noufal","India","Premier Room","1 night ·","May 2023","Solo traveller","Reviewed: 17 May 2023","Good","hotel is good . but the staff irresponsible team. I left my things there in hotel. I ask them so many time. always they are saying will call back. until this time no one call me. so pls careful your things.","Hotel response:","Dear Ms. Nofal, - -We have noted your feedback. I kindly...","irresponsible duty manager and team." -"Sudarshan","Sri Lanka","Premier Room","7 nights ·","May 2023","Solo traveller","Reviewed: 11 May 2023","Very happy","Reception check in service should be little better","Hotel response:","Dear Mr. Sudarshan, - -I would like to thank you for your...","Had wait for almost 30 minutes" -"Asaithamby","Malaysia","Premier Family Room","4 nights ·","April 2023","Family","Reviewed: 9 May 2023","Always good & close to T Nagar shopping areas.","Ambience, reception, good breakfast spread and helpful staff","Hotel response:","Dear Mr. Asaithamby, - -It was indeed a pleasure to have...","Room cleanliness is slowly going down as compared to my last year stay. The property is under renovation and issue with hot water supply." -"Sellathamby","Sri Lanka","Premier Room","3 nights ·","March 2023","Group","Reviewed: 5 March 2023","Good satisfied","Service","Hotel response:","Dear Mr. Sellathamby, - -We are glad to note that you had...","Lobby washroom" -"Premila","India","Premier Highrise Room","1 night ·","January 2023","Group","Reviewed: 27 February 2023","good stay ;reception staff were only few to register and they appeared stressed","not much of a variety","Hotel response:","Dear Ms. Premila, - -We have noted your valuable feedback....","coffee was always served cold" -"Ramini","Australia","Premier Highrise Room","3 nights ·","February 2023","Couple","Reviewed: 22 February 2023","Okay","Breakfast didn’t meet my expectations","Hotel response:","Dear Ms. Ramini, - -We thank you for your valuable feedback...","Service poor -Not many Indian food" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Narayanaswamy","India","Premier Room","2 nights ·","February 2023","Solo traveller","Reviewed: 17 February 2023","It was memorable as I spent a full day with my dearest grand daughter who loved it.","Breakfast was very good as always. Service was also friendly. Washroom automation is good but?","Hotel response:","Dear Mr. Narayanaswamy, - -We have noted your valuable...","Too much automation causes poor user experience. The TV worked intermittently (actually the regula TV channels never worked). Poor knowledge or selective knowledge for the staff because of poor training. All controlled thru IPAD - wont work always. Only thing we could watch was Youtube The guy Harish was helpful but could not do much. It was reported to the duty manager but what can he also do except offer a discount on food taken. A simple remote for the TV would have done the job. another point - one place that can spoil the name is going to be your Alacarte restaurant - sorry to say - extremely poor quality food. I was served Dosa which was like cold blotting paper and comment was it has to come from second floor.Have AlAcarte also in the other restaurant which is a class of its own. Try training them in simple southindian veg food we are not in north India." -"Dayanandh","Australia","Premier Room","2 nights ·","February 2023","Family","Reviewed: 15 February 2023","Average","Location -Food","Hotel response:","Dear Mr. Dayanandh, - -Dear Guest, -We have noted your...","Staff communication - not approachable. No pleasant conversation. -Asking for full payment in advance even when they have credit card details. -Expensive food." -"Satchitanandan","Malaysia","Premier Room","2 nights ·","January 2023","Couple","Reviewed: 30 January 2023","Very good","Centrally located. Clean. Wide variety for breakfast.","Hotel response:","Dear Mr. Satchitanandan, - -I would like to thank you for...","Found it a little difficult to control the AC temperature. It went back to default temperature despite manual adjustments through the iPad. Apart from that, nothing." -"Prem","Australia","Premier Room","2 nights ·","January 2023","Family","Reviewed: 29 January 2023","More privacy","Location, and friendly staff.","Hotel response:","Dear Mr. Prem Navaz, - -I would like to thank you for your...","Smell in the hallways adjacent to rooms. -Still work going on and minimal privacy -Needs more varieties and continental breakfast, fruits in the club room area. -Need hair dryer in the rooms" -"Muralidhara","India","Premier Room","3 nights ·","January 2023","Couple","Reviewed: 23 January 2023","Excellent experience. Will come back","18th floor breakfast was limited compared to the one in the restaurant; but I have no complaints on the spread and quality of the food. Support and care from the staff was excellent.","Hotel response:","Dear Mr. Muralidharan, - -Thank you for taking the time to...","The pillows were a little uncomfortable. Bed could have been better. Remote control of the tv - volume did not work. - -In Dune Restaurant attention from staff was difficult to get" -"Juma","Oman","Premier Family Room","3 nights ·","December 2022","Family","Reviewed: 19 January 2023","good stay","clean nice rooms, wedding party song was to much noisy","Hotel response:","Dear Mr. Juma, - -We have noted your valuable feedback. I...","restaurant to much smoke and not enough foods and not much choice" -"Aditya","Ireland","Premier Highrise Room","1 night ·","January 2023","Couple","Reviewed: 3 January 2023","Good","Smart home setting , Imran was polite and helpful","Hotel response:","Dear Mr. Aditya, - -We thank you for your valuable feedback...","Tasteless food and Reception" -"Lars","France","Premier Kitchenette Room","3 nights ·","December 2022","Family","Reviewed: 10 December 2022","Good","The rooms were nice.","Hotel response:","Dear Guest, - -I would like to thank you for your feedback...","Air-conditioning in our first room was too cold. We asked to change rooms and that was perfect. -Staff couldn't master English very well and lots of misunderstandings due to that." -"Jjayram","South Africa","Premier Family Room","3 nights ·","November 2022","Family","Reviewed: 20 November 2022","JJayram Hotel Review","Friendly staff, terrific food","Hotel response:","Dear Mr.Jayram, - -We are glad to note that you had an...","Damo smell in room on arrival" -"Parveen","United Kingdom","Premier Kitchenette Room","7 nights ·","October 2022","Couple","Reviewed: 16 October 2022","Good","The manager Anand was very good and attentive and was a good listener and was able to meet our needs. The restaurant staff were good but it took a long time for the orders to come.","","","The staff at reception on arrival were not very helpful and were not very helpful." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Nagaraj","United States","Premier Kitchenette Room","10 nights ·","September 2022","Family","Reviewed: 23 September 2022","Very good","Staff","","","" -"Ganesh","India","Premier Room","3 nights ·","September 2022","Couple","Reviewed: 7 September 2022","Very satisfactory","Location & Room comfort","","","Breakfast" -"Amarpreet","India","Premier Family Room","1 night ·","July 2022","Group","Reviewed: 26 July 2022","Very good","Spacious and comfortable room, great location and very good breakfast.","Hotel response:","Dear Mr. Amarpreet, - -We are glad to note that you had an...","Lots of carpeting that felt a little dusty, not good for people with allergies." -"Franklin","India","Premier Room","1 night ·","June 2022","Couple","Reviewed: 11 June 2022","Very good","A spl Thanks to Mr. Hari , House keeping manager . Who organized the decorations in our room which satisfied me a lot ..and the stay was very pleasant .","Hotel response:","Dear Mr/ Ms. Franklin, - -We are glad to note that you had...","" -"Keyur","India","Premier Room","1 night ·","May 2022","Solo traveller","Reviewed: 28 May 2022","OVER ALL I AM OK WITH THE HOTEL","Breakfast is ok , service twice experienced is not to mark during breakfast . - -room are good & modern .","","","Service at breakfast was not to the mark . - -No BUSINESS CENTRE ." -"Subramanian","Singapore","Premier Highrise Room","3 nights ·","May 2022","Solo traveller","Reviewed: 20 May 2022","Overall it was good, could have been better for the rate that is charged.","Place was calm, not much of hurry and open places.","","","Breakfast menu was the same, all 3 days. No change." -"Abdul","India","Premier Family Room","3 nights ·","March 2022","Group","Reviewed: 20 April 2022","Very good","Provide breakfast for Iftar","","","" -"Santhosh","Russia","Premier Room","3 nights ·","February 2022","Solo traveller","Reviewed: 2 March 2022","Nice and comfortable","1. Good ambience -2. Automated toilets and lights in all rooms. However, I still fell that in spite of the automation, provision of a hygiene wash in the toilet may be considered. -3. Polite and well behaved staff. -4. Quite a decent menu for breakfast.","","","1.The hotel was undergoing renovation on the top floors which implied that there were lots of sounds during the day. -2. The staff is polite and good. However, I was a little irritated when your interaction with one staff member is not known to the others and they keep ringing you up asking the same questions. -3. The iron boards and irons for pressing clothes which is provided on request needs a change, since the board has a lot of stains and the irons are broken. (I requested for a change and even they had the same issues). -4. The business centre was not functional. Probably undergoing renovation. -5. In a five star hotel, the gym should be open 24x7. However, here they have timings. -6. One more restaurant would ensure that there is one restaurant open during the day. If you have a guest between 10 to 12, there are no restaurants open. -7. There is a coffee shop in the lobby. But there are no staff to man it. Plus, they don't have takeaway ups. It could be 24x7 and could be manned." -"Mylaisadagopan","India","Premier Room","1 night ·","February 2022","Family","Reviewed: 1 March 2022","A nice place to stay for a day or two","It is close to all the places","","","Breakfast should improve in taste" -"Fahad","India","Premier Room","1 night ·","January 2022","Couple","Reviewed: 6 February 2022","Very good","The hotel has gone through renovations and feels modern","","","The sheets were old when we checked in and worn out. Which were replaced with new ones" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Dr","India","Premier Room","4 nights ·","January 2022","Couple","Reviewed: 31 January 2022","A comfortable and memorable stay.","Location is fantastic. The hotel has recently undergone a refurbish. It is now a fully automated hotel. Everything needs to be operated through an electronic pad. The rooms are clean and hygienic.","","","They do not have a table and a chair to work on! Too much automation. The moment you enter the rest room, the toilet seat opens with a bang! The soap dispensers, although new, did not work" -"Sathiyananthan","Sri Lanka","Premier Room","2 nights ·","December 2021","Couple","Reviewed: 5 December 2021","Very good","Excellent","","","Everything" -"Narasimhan","India","Premier Room","3 nights ·","September 2021","Couple","Reviewed: 23 September 2021","stay was comfortable and meet our expectations","it is in city center , decent size rooms , hygienic , courteous staff","Hotel response:","Dear MR. Narasimhan - -Greetings! - -Thank you for taking...","fully digitalised commode 😳took time to adjust" -"Jayapaul","India","Premier Room","1 night ·","September 2021","Couple","Reviewed: 8 September 2021","Good","Latest toilet which has cool technology.","Hotel response:","Dear Mr.Jayapal, Greetings! It’s always a pleasure to...","Mosquito 🦟 lot, two single bed joined" -"Sankari","India","Premier Room","1 night ·","August 2021","Solo traveller","Reviewed: 6 September 2021","Superb","Amidst of Covid difficulties they had put much efforts to take care of the customer.","Hotel response:","Dear Ms. Sankari, - -Greetings! - -It was a pleasure having...","Nothing to be specifically point out" -"Syed","India","Premier Room","1 night ·","July 2021","Family","Reviewed: 31 July 2021","Very good","Amazing","Hotel response:","Dear Guest, Greetings! Thank you for taking the time to...","" -"Kumar","India","Premier Room","1 night ·","January 2024","Family","Reviewed: 26 January 2024","Very good","Sleek room, iPad operated room controls, polite staff, decent food","Hotel response:","Dear Mr. Kumar Subramanian, - -It’s always a pleasure to...","No hot water in the morning. Hope it was an aberration!" -"Lubenga","Uganda","Club Room with Complementary - Lounge Access (High Tea & Happy Hours) and 4 pieces Laundry per Day","4 nights ·","September 2023","Couple","Reviewed: 2 September 2023","It was a good stay","The breakfast at 18 th floor","Hotel response:","Dear Guest, - -We are glad to note that you had an...","Food in general was too spicy especially the chicken biriani I ordered in the room" -"Khalidh","United Arab Emirates","Premier Room","3 nights ·","December 2022","Solo traveller","Reviewed: 27 February 2023","Good location and excellent breakfast selection","Good location. Excellent breakfast selection. Comfortable bed.","Hotel response:","Dear Mr. Khalidh, - -It was indeed a pleasure to have you...","In-built Toilet bidet spray very complicated and time consuming to understand how to use. A simple hand bidet jet spray with pipe would be cost effective, easy to use and hygeinic as well." -"Ramkamal","Kuwait","Premier Room","3 nights ·","January 2023","Family","Reviewed: 24 January 2023","Pleasant stay with good proximity to Consulate and major shopping areas","Ideal location with major shopping centers nearby. Hotel facilities are very neat. Support staff was very supportive, courteous and responsive. Breakfast variety and options were good.","Hotel response:","Dear Mr. Ramkamal, - -Thank you for sharing your feedback...","Shower tap water always had foul sewage smell for initial few seconds when it was opened. During breakfast, observed the service staff take away cutlery every time they removed the plates and without replacement - had to ask them every time for new cutlery set for next serving. Some of the plates were found stained. Found hair in the Chakkri Pongal. Paper napkins were not provided on the Table on all days of our stay and had to be asked for. The idlis were cold on our departure day when we had breakfast @ 7 a.m. We had to constantly scan all the elevators since there is no system for communicating which elevator has arrived." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Vejaya","Singapore","Premier Family Room","2 nights ·","July 2022","Family","Reviewed: 26 July 2022","my stay is fine but when I booked the room thru booking dot.com , the charges differ when I make the payment personally","it's ok , convenient and comfortable","","","no comments" -"Edwin","India","Premier Room","1 night ·","November 2021","Solo traveller","Reviewed: 11 November 2021","Good","facilities and staff","Hotel response:","Dear Mr.Edwin, - -We thank you for your valuable feedback...","buffet counter hygiene requires attention" -"Savitry","India","Premier Room","1 night ·","October 2023","Solo traveller","Reviewed: 16 October 2023","Residency Towers","The room was clean and they were kind to switch my room to a better option. The food was quite nice. I loved their branch in Pondicherry, but the Chennai branch is not as comfy.","Hotel response:","Dear Ms. Savitry, - -We have noted your valuable feedback....","I didn't like the design of the room and the ambiance in the hotel. It is not particularity comfortable. The over digitization of the room is annoying and doesn't compensate for the lack of practical comfort as tea mugs, office chair, hooks to hang clothes on, etc." -"Poornananda","Australia","Premier Room","3 nights ·","March 2024","Couple","Reviewed: 29 March 2024","comfortable","under renovation and was a little restricted, but it was still good","Hotel response:","Dear Mr. Poornanda, - -Thank You for taking time from your...","nothing in paricular" -"Prakash","Malaysia","Premier Kitchenette Room","4 nights ·","March 2024","Family","Reviewed: 28 March 2024","Very good","Good n satisfied customer","Hotel response:","Dear Mr. Prakash, - -Thank you for taking the time to share...","No issues" -"Mahamenan","United Kingdom","Premier Room","9 nights ·","August 2022","Family","Reviewed: 9 September 2022","Superb","Everything,","","","" -"Kumar","India","Premier Room","2 nights ·","March 2024","Family","Reviewed: 1 April 2024","I had been there on a leisure personal trip . It’s close to TNagar market.","Great ambience","Hotel response:","Dear Mr. Kumar, - -Thank you for taking the time to share...","Everything perfect" -"Pavithra","India","Club Room with Complementary - Lounge Access (High Tea & Happy Hours) and 4 pieces Laundry per Day","4 nights ·","March 2024","Couple","Reviewed: 7 March 2024","Exceptional","The overall service and facilities were of good quality. The breakfast buffet had wide variety and tasty food","Hotel response:","Dear Ms. Pavithra, - -It was indeed a pleasure to have you...","" -"Vadivelu","Mauritius","Premier Room","4 nights ·","March 2024","Family","Reviewed: 4 March 2024","Exceptional","All courteous people working there. Appreciated everything and everyone's approach","Hotel response:","Dear Mr. Vadivelu, - -It was indeed a pleasure to have you...","" -"Pattathil","India","Premier Room","1 night ·","February 2024","Couple","Reviewed: 29 February 2024","Pleasant and comfortable","Breakfast spread was good and tasty. The location was also good.","Hotel response:","Dear Guest, - -Thank you for taking the time to share your...","Can't think of anything" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Murtuza","India","Premier Room","1 night ·","February 2024","Couple","Reviewed: 28 February 2024","Comfortable stay","Good location excellent rooms good service","Hotel response:","Dear Mr. Murtuza, - -It was indeed a pleasure to have you...","Could have a better breakfast buffet" -"Thuvaraka","United Kingdom","Premier Room","9 nights ·","January 2024","Family","Reviewed: 3 February 2024","Excellent","The service was extremely good, they were very accommodating when we arrived early. Very helpful every time we needed help with arranging any vehicles. Extremely good location and staff very extremely kind and helpful","Hotel response:","Dear Mr. Thuvaraka, - -Thank You for taking time from your...","" -"Sivaprasath","France","Premier Room","2 nights ·","January 2024","Couple","Reviewed: 28 January 2024","Comfort and luxury","Modern, spacious and very comfortable rooms. Amazing ambience and customer service.","Hotel response:","Dear Mr. Sivaprasath, - -Thank You for taking time from...","Nothing" -"Abdul","Australia","Premier Room","6 nights ·","January 2024","Couple","Reviewed: 3 January 2024","Not value for money.","Location.","Hotel response:","Dear Mr. Abdul, - -We have noted your valuable feedback. I...","Water pressure very low take ages to have a decent shower. -Breakfast below average same every day boring.Most of the staff were trainees.Front desk staff not very helpful. -Stayed here 10 year’s ago was lot better than." -"Rohit","India","Premier Room","2 nights ·","December 2023","Solo traveller","Reviewed: 27 December 2023","Best budget stay in Chennai if your budget is 9k inclusive of taxes","Toilet -Bed -View -Room features -Cleanliness -Breakfast","Hotel response:","Dear Mr. Rohit, - -Thank you for taking the time to share...","Nothing" -"Dr","Malaysia","Premier Room","3 nights ·","December 2023","Couple","Reviewed: 9 December 2023","Excellent","Clean, well kept","Hotel response:","Dear Dr. Kalavathy, - -It was indeed a pleasure to have you...","Checking in had only 1 staff during peak hour- so had to wait" -"Subakar","United Kingdom","Premier Room","4 nights ·","November 2023","Couple","Reviewed: 18 November 2023","A must stay if you shop near Tnagar","The Perfection, pleasant staff, a wonder of a service. -The cleanness of the place tells you the standard. A must stay.","Hotel response:","Dear Mr. Subakar, - -It was indeed a pleasure to have you...","No complaints" -"Rashmi","India","Premier Room","1 night ·","October 2023","Group","Reviewed: 30 October 2023","Exceptional","The roof top was perfect for dinners and the breakfast was excellent. No use of plastic bottles is appreciated","Hotel response:","Dear Ms. Rashmi, - -Thank You for taking time from your...","" -"Fiona","Canada","Premier Room","2 nights ·","September 2023","Solo traveller","Reviewed: 2 October 2023","Everything about this hotel was excellent, especially the attentive staff.","The location is pretty central and close enough to take a rickshaw to other attractions. The staff was excellent at the facility, but they do linger around for tips, and I felt a strong expectation to tip at every turn. The room and bathroom were both exceptionally clean and the multiple elevators were a great convenience. Breakfast was excellent, lots of fresh fruit and options to enjoy.","Hotel response:","Dear Fiona, - -Thank you for taking the time to share your...","" -"Ganesh","Malaysia","Premier Room","2 nights ·","September 2023","Family","Reviewed: 5 September 2023","I think overall very happy and satisfied","Clean, staff were very courteous, friendly environment and cozy not forgetting the location was really good.","Hotel response:","Dear Mr. Ganesh, - -It was indeed a pleasure to have you...","I could not find anything negative about it actually" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Manoharan","New Zealand","Premier Room","4 nights ·","August 2023","Couple","Reviewed: 28 August 2023","Exceptional","Everthing","Hotel response:","Dear Mr. Manoharan, - -We are glad to note that you had an...","Nothing" -"Natesan","India","Premier Room","1 night ·","August 2023","Family","Reviewed: 25 August 2023","Passable","Overall good","Hotel response:","Dear Mr. Natesan, - -We have noted your valuable feedback....","" -"Kamalatha","Singapore","Premier Room","3 nights ·","August 2023","Group","Reviewed: 13 August 2023","Fantastice except for the comment I gave on the lobby toilet","Friendly staff and the neat and hygienic rooms","Hotel response:","Dear Ms. Kamalatha, - -I would like to thank you for your...","The rooms are so clean and hygiene but sad to say that the toilet at the lobby is so badly maintained. That would be the first impression. -Hope to see some improvement. We have guest coming to visit us and if they use the lobby toilet it could be better renovated and kept clean." -"Niranjani","Malaysia","Premier Highrise Room","2 nights ·","August 2023","Couple","Reviewed: 13 August 2023","Pleasant stay","Very close by T Nagar, excellent location and hotel is newly renovatwd rooms.. had a good stay","Hotel response:","Dear Ms. Niranjani, - - -It was indeed a pleasure to have...","Bathroom water pressure and hot water can be improved" -"Masthan","Canada","Club High Rise Room with Complementary - Lounge Access (High Tea & Happy Hours) and 4 pieces Laundry per Day","1 night ·","July 2023","Couple","Reviewed: 13 July 2023","Exceptional","Great location. Spacious check-in area. Clean hotel. Staff were humble and helpful","Hotel response:","Dear Mr. Masthan, - -It was indeed a pleasure to have you...","I think the breakfast and lunch buffet could be better. -Need improvement on desserts and pastries." -"Manickam","Malaysia","Premier Room","4 nights ·","July 2023","Family","Reviewed: 9 July 2023","Will never set my foot in your hotel","NA","Hotel response:","Dear Mr. Manickam, - -We have noted your valuable feedback....","I stayed for 4 nights and I checked out and suppose to checkin after a day as I was going outstation. My new booking was fully paid as well. I needed the hotel to keep my baggage for a day and the Bell Desk staff Mr. Nagaraj was lecturing saying it is against your hotel rules and regulation to keep boxes (sealed boxes). - -I spoke about this to your reception and also showed my new confirm booking which was paid in advance and your reception couldn’t be bothered to even review the booking and told me to speak to the Duty Manager. When I approached Duty Manager he was also reluctant saying Bell Desk is another department and they suppose to make a decision on this. Finally after sometime the staff Mr. Nagaraj said he spoke to his manager and he agreed to keep the cartons. - -I wasn’t happy with the entire conversation because as a 5 star hotel don’t you have a room and space to keep the customer package whom will be checking in again ? What is a issue to keep sealed carton boxes ? I do understand if the cartons wasn’t sealed or exposed then question can be raised to the customer. - -Further to my shock when I receive the baggage tag I noticed it shows baggage can be kept only for 48 hours. I have been a regular customer to your hotel and even in the month of a April, I gave a top class review on your hotel but this time I was utterly disappointed with this issue. - -Being a 5 star hotel and moreover knowing foreign customers coming on long trip tend to move around to other parts on India and it is not needed for us to be carrying baggage all around when we have a confirmed booking later. Also in April I checked with your receptionist do you provide service of holding baggage and he said yes we have a room but never said there is limitation for holding baggage for 48 hours and cartons are not allowed." -"Abdullakutty","India","Premier Room","1 night ·","June 2023","Couple","Reviewed: 1 July 2023","Great stay","Very comfortable good food","Hotel response:","Dear Mr. Abdullakutty, - -We are glad to note that you had...","Nothing" -"Anandan","United States","Premier Room","1 night ·","June 2023","Solo traveller","Reviewed: 6 June 2023","","This review has been hidden because it doesn't meet our guidelines.","","","" -"Subbiah","United Kingdom","Premier Room","1 night ·","May 2023","Family","Reviewed: 4 June 2023","Exceptional","Technology in the hotel room","Hotel response:","Dear Mr. Subbiah, - -It was indeed a pleasure to have you...","Dine in room food" -"Chamila","Sri Lanka","Premier Room","2 nights ·","May 2023","Family","Reviewed: 3 June 2023","excellent","the food and the comfort","Hotel response:","Dear Ms. Chamila, - -It was indeed a pleasure to have you...","nothing" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Matt","Australia","Premier Room","2 nights ·","May 2023","Solo traveller","Reviewed: 31 May 2023","Great place to land on my first trip to India. Great and helpful staff.","Excellent location","Hotel response:","Dear Guest, - -It was indeed a pleasure to have you stay...","Nothing" -"Sandeep","India","Premier Highrise Room","1 night ·","May 2023","Family","Reviewed: 27 May 2023","SANDEEP","I stayed second time in this property and I like rooms and hospitality of the staff","Hotel response:","Dear Mr. Sandeep, - -It was indeed a pleasure to have you...","Nothing was there which i didn't like" -"Chamila","Sri Lanka","Premier Room","1 night ·","May 2023","Family","Reviewed: 25 May 2023","rooms were really nice and the staff","room and staff","Hotel response:","Dear Ms. Chamila, - -It was indeed a pleasure to have you...","could improve on the food" -"Prema","Malaysia","Premier Room","1 night ·","May 2023","Solo traveller","Reviewed: 16 May 2023","Exceptional","Beautiful rooms full renovated","Hotel response:","Dear Ms. Prema Mathibalan, - -We are glad to note that you...","" -"Prema","Malaysia","Premier Room","1 night ·","May 2023","Solo traveller","Reviewed: 14 May 2023","Exceptional","The hotel has been fully renovated, beautiful and clean","Hotel response:","Dear Ms. Prema Mathibalan, - -We are glad to note that you...","Comfortable, clean, food was excellent" -"Peter","United Kingdom","Premier Room","3 nights ·","May 2023","Couple","Reviewed: 5 May 2023","We would definitely stay again. value for money","Everything we wanted was catered for.","Hotel response:","Dear Mr. Peter, - -It was indeed a pleasure to have you...","They are replacing the windows. but this did not effect our stay." -"Manisekar","Malaysia","Premier Highrise Room","2 nights ·","April 2023","Family","Reviewed: 30 April 2023","environment good","system","Hotel response:","Dear Mr. Manisekar, - -We have noted your valuable...","check out arrangements.. for travelers like us , check in late should be allowed late check out without additional charges" -"Manickam","Malaysia","Premier Room","2 nights ·","April 2023","Family","Reviewed: 15 April 2023","Truly 5 star (Amazing)","Truly a 5 star service and the hotel is extremely amazing, great in room dining, amazing breakfast, other facilities like airport drop off was super efficient. The driver from hotel airport drop off Mr. Bennet was an amazing person and provided great assistance, his work effort need to be appreciated by the hotel management. I have stayed in many hotels in Chennai like Marriot, Lê Méridien and Taj Conemera but Residency Tower have surpassed all other hotels with their amazing service. For all my next visits I will only select to stay with Residency Tower. Keep up the great effort and awesome services. See you back in August.","Hotel response:","Dear Mr. Manickam, - -Thank you for taking the time to...","nothing" -"Divya","India","Premier Room","2 nights ·","March 2023","Group","Reviewed: 28 March 2023","Excellent!","Room, hotel design and decor, facilities, location, staff","Hotel response:","Dear Ms. Divya, - -It was indeed a pleasure to have you...","Wi-fi was down for a few hours." -"Pragash","Singapore","Premier Highrise Room","5 nights ·","March 2023","Family","Reviewed: 19 March 2023","Exceptional","Room Facilities","Hotel response:","Dear Mr. Pragash, - -It was indeed a pleasure to have you...","Everything was perfect" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Ajith","Canada","Premier Room","1 night ·","March 2023","Solo traveller","Reviewed: 3 March 2023","I came after 15 years to stay & a lot has change in the Hotel facility.","the new Room which was on the 19th floor & the setup was fantastic.","Hotel response:","Dear Mr. Ajith, - -Thank you for taking the time to share...","" -"Arjun","India","Premier Room","1 night ·","March 2023","Couple","Reviewed: 2 March 2023","Amazing experience !!","Amazing staff and hospitality. The hi tech systems in the room and toilet was mesmerizing. They have different restaurants for buffet and normal. We were very happy to be on the 15th floor. Food preparation was excellent.","Hotel response:","Dear Mr. Arjun, - -It was indeed a pleasure to have you...","Room size could be marginally bigger, but it was okay. I thought food price could be slightly more reasonable." -"Thickhead","United Kingdom","Premier Family Room","6 nights ·","February 2023","Couple","Reviewed: 17 February 2023","Delightful stay at an affordable price","The newly furnished hotel is a joy to stay. The staff were excellent and helpful like always. We were given a room to sleep in for a few hours before our room was ready which was really appreciated after a long haul sleepless flight from London. -Zubair Khan went to great heights to make sure our stay was comfortable and we were looked after. We were also delighted to have been the guests at the Republic Day celebrations in the hotel and was impressed with the staff parade that took place. The highlight was the newly installed Japanese toilet which we were thrilled to use.","Hotel response:","Dear Guest, - -Thank You for taking time from your busy...","Absolutely nothing to dislike." -"Thomas","France","Premier Highrise Room","3 nights ·","February 2023","Couple","Reviewed: 13 February 2023","Incredible Stay - Would Certainly Recommend","everything was perfect. WOnderful room on the 17th floor. Big shower. Great location near a street with sidewalks. Swimming pool. Nice bar. Great brekfast","Hotel response:","Dear Guest, - -I would like to thank you for your feedback...","check in and out could have been a bit quicker. But that did not ruin the overall experience. I think they need to put more experienced staff for early check outs." -"Joanna","Poland","Premier Room","2 nights ·","February 2023","Couple","Reviewed: 8 February 2023","Exceptional hotel in good location","Everything! Amazing, exceptional hotel. Amazing service beautiful, very modern room, great restaurants, great location. I could live there :D","Hotel response:","Dear Ms. Joanna, - -Thank you for taking the time to share...","N/A" -"Thambapillai","Norway","Premier Room","1 night ·","January 2023","Solo traveller","Reviewed: 4 February 2023","fantastic relaxation stay. very nice breakfast buffet in London Westminster Abbey street 😍👍","internal environment, hospitality, every floor have sitting groups. Lovely quiet place","Hotel response:","Dear Mr. Thambapillai, - -It was indeed a pleasure to have...","mosquito" -"Menaga","Malaysia","Premier Family Room","5 nights ·","January 2023","Family","Reviewed: 31 January 2023","Exceptional","Awesome place to stay","Hotel response:","Dear Ms. Menaga, - -It was indeed a pleasure to have you...","" -"Thickhead","United Kingdom","Premier Room","6 nights ·","January 2023","Couple","Reviewed: 26 January 2023","Exceptional","Everything was above expectation. The staff are extremely courteous. Excellent customer service. Zubair Khan deserves special mention and made us feel very special. I am very familiar with many staff there. We were given the new club room with exclusive breakfast dining opportunity Newly refurbished interior with TOTO automatic washlet is the first of its kind in any hotels in Chennai. Thoroughly enjoyed the experience and looking forward to our stay again there in 3 days. Three cheers to TRT","Hotel response:","Dear Guest, - -It was a pleasure having you with us on your...","Absolutely nothing to dislike" -"Julian","Australia","Premier Highrise Room","2 nights ·","January 2023","Couple","Reviewed: 24 January 2023","Exceptionally good value hotel to immerse yourself in Chennai","Rooms are so well appointed, modern with a technology focus. Staff were so helpful and kind and always went out of their way to assist. Food from all venues were terrific with lots of options. Drivers and rickshaws knew where the hotel was so it made it easy to travel too.","Hotel response:","Dear Mr. Julian, - -It was indeed a pleasure to have you...","There are a few signs of ageing and the building was starting to look a bit tired." -"Sp","India","Premier Room","1 night ·","January 2023","Couple","Reviewed: 19 January 2023","food was very bad not fresh and good. stay was ok not bad. will not go next time","location","Hotel response:","Dear Ms. Sowmya, - -I would like to thank you for your...","i couldn't check in for the time, I was waiting for 1/2 hour because there was no room available at the time. but the hotel mentions it is 24 hours check in" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Jayaraman","India","Premier Highrise Room","3 nights ·","December 2022","Solo traveller","Reviewed: 10 December 2022","Stay at Residency Towers Chennai - -A fantastic experience at the Residency Towers Chennai","Great hotel and location and ambience excellent So also the Food","Hotel response:","Dear Guest, - -It was indeed a pleasure to have you stay...","Nil" -"Kanchana","United States","Premier Room","1 night ·","November 2022","Group","Reviewed: 28 November 2022","Good value for money.","The ambience was excellent, especially the lobby. Restaurants were good.","","","Breakfast service was slower compared to other hotels we have stayed at Chennai." -"Hrishikesh","India","Premier Room","1 night ·","November 2022","Solo traveller","Reviewed: 20 November 2022","excellent","Extremely well maintained","Hotel response:","Dear Mr.Hrishikesh, - -It was indeed a pleasure to have...","too many automatic accessories in the room" -"Bhaktha","South Africa","Premier Family Room","6 nights ·","November 2022","Family","Reviewed: 15 November 2022","we really enjoyed our stay","Breakfast was very good. the staff was exceptionally good. We also enjoyed the buffet supper, eating at the Crown Restuarant and the room service. -Prakash cleaned our room for the week and he was pleasant and accommodating. He was very good. -Location was very good - easy access for shopping. Uber drivers had good access to fetch us from the lobby. -We always stay at the Residency, we also used the hotel in Coimbetore during this trip.","Hotel response:","Dear Ms.Bhaktha Geetha, - -We are glad to note that you...","" -"Janelle","Australia","Premier Family Room","1 night ·","October 2022","Family","Reviewed: 31 October 2022","Elegant hotel with beautifully appointed rooms; staff could not have been more attentive.","Residency Towers was a beautiful place to stay, not just for its beauty and wonderful room but also for the incredibly hospitable staff. -The coffee at breakfast was delicious!","Hotel response:","Dear Ms.Janelle, - -It was indeed a pleasure to have you...","Everything was perfect." -"Bhamini","Australia","Premier Room","2 nights ·","September 2022","Solo traveller","Reviewed: 26 October 2022","Exceptional","Smart Room","Hotel response:","Dear Ms.Bhamini - -We are glad to note that you had an...","Smart room -Good Healthy Buffet" -"Dinesh","India","Premier Room","1 night ·","October 2022","Couple","Reviewed: 23 October 2022","enjoyed to the full","everything","Hotel response:","Dear Mr.Dinesh, - -We are glad to note that you had an...","nothing" -"Jwala","India","Premier Highrise Room","3 nights ·","September 2022","Family","Reviewed: 20 October 2022","Exceptional","Everything about Residency towers","Hotel response:","Dear Ms.Jwala, - -We are glad to note that you had an...","" -"Bala","Australia","Premier Room","7 nights ·","October 2022","Couple","Reviewed: 12 October 2022","Exceptional","Very clean, good service, staff were friendly and helpful. Will certainly stay again.","","","Air condition control from iPad was not in sync with the main unit. Technicians couldn't fix it properly. We had to turn off the unit when it got bit chill. Food was a bit expensive." -"Senthooran","United Kingdom","Premier Room","4 nights ·","September 2022","Solo traveller","Reviewed: 24 September 2022","Exceptional","very clean and excellent service","","","" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Karunanidhi","Malaysia","Premier Highrise Room","4 nights ·","August 2022","Solo traveller","Reviewed: 9 September 2022","Exceptional","Good","","","" -"Davis","India","Premier Room","1 night ·","August 2022","Solo traveller","Reviewed: 30 August 2022","Exceptional","Rooms, Buffet breakfast, Bar","","","." -"Amin","India","Premier Room","2 nights ·","August 2022","Solo traveller","Reviewed: 28 August 2022","A real gem in the bustling area of T Nagar","The location was very central. Moving around was convenient. The room was very comfortable. Although i had some initial trouble with the Nespresso coffee machine but it was quickly resolved to my satisfaction. The breakfast was in abundance. the staff was always attentive","","","You could have allowed me a little later check out :)" -"Bhukavi","India","Premier Room","1 night ·","July 2022","Couple","Reviewed: 25 July 2022","Value for money, really good","Overall excellent","","","Nothing" -"Aashath","Australia","Premier Room","1 night ·","July 2022","Family","Reviewed: 22 July 2022","Exceptional","Great place and excellent customer service","","","" -"Anna","Malaysia","Premier Family Room","2 nights ·","July 2022","Couple","Reviewed: 12 July 2022","Excellant service with good facilities","Breakfast was good with a good Indian n western food.Staff service was excellant","","","All good" -"Sutha","United Kingdom","Premier Kitchenette Room","2 nights ·","June 2022","Family","Reviewed: 11 July 2022","we will definitely come back.","everything","","","location walking distance from shops etc" -"Maurice","United States","Premier Room","4 nights ·","July 2022","Family","Reviewed: 3 July 2022","Awesome","Very good food and friendly staff Satish from front desk was very helpful and arranged our airport transfer very conveniently","","","No Complaints" -"Ankur","India","Premier Room","3 nights ·","June 2022","Solo traveller","Reviewed: 21 June 2022","keep up the good work with continuous Improvements","newly Made 11th & 12th Floors","Hotel response:","Dear Mr. Ankur, - -We are glad to note that you had an...","cleanliness in Breakfast Cafe" -"Sudheer","India","Premier Room","2 nights ·","May 2022","Solo traveller","Reviewed: 24 May 2022","Exceptional","Breakfast and ambience","","","" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Divyashree","India","Premier Room","1 night ·","May 2022","Solo traveller","Reviewed: 4 May 2022","It was an awesome stay experience","It was a grand breakfast","Hotel response:","Dear Ms. Divyashree, - -We are glad to note that you had...","Nothing" -"Rency","United Arab Emirates","Premier Room","8 nights ·","February 2022","Solo traveller","Reviewed: 25 March 2022","loved it","the service","","","it was perfect" -"Madhavi","India","Premier Highrise Room","1 night ·","March 2022","Family","Reviewed: 20 March 2022","Exceptional","Excellent upgrades","","","" -"Karthick","Australia","Premier Room","1 night ·","March 2022","Solo traveller","Reviewed: 15 March 2022","Great location, comfortable room, Nice breakfast!","smart Toilet !! controls from tab !!","","","" -"Jayashree","India","Premier Room","2 nights ·","February 2022","Group","Reviewed: 9 March 2022","jewel in the heart of chennai.","overall my experience was very satisfactory. Location was good ,food was very good, good breakfast ,staff was courteous. the location was very comfortable. We could reach main attractions easy. I highly recommend this hotel.","","","I loved the newly done up bathroom. We were 4 friends .We got connecting rooms and the rooms were spacious. The commode was particularly fancy and cool. Over all a great place in the heart of Chennai." -"Dheeraj","India","Premier Room","1 night ·","February 2022","Solo traveller","Reviewed: 18 February 2022","Perfect","Room was comfortable, everything is digitised in room and operated with tab which is good to see.","","","" -"Aaroneo","Germany","Premier Room","1 night ·","January 2022","Solo traveller","Reviewed: 7 February 2022","Exceptional","The location is perfect and busy, yet the hotel room were quite from noise. I particularly liked the breakfast option which was buffet with fresh omelet to choose etc. Also the technology designs in the room is amazing.","","","Nothing" -"Ebin","India","Premier Room","2 nights ·","January 2022","Solo traveller","Reviewed: 12 January 2022","Exceptional","Good location this hotel and available money all staff very good and room service also amazing","","","" -"Ebin","India","Premier Room","1 night ·","January 2022","Solo traveller","Reviewed: 12 January 2022","Exceptional","good stuff very good service Valuable money","","","" -"Ponniah","Sri Lanka","Premier Room","3 nights ·","December 2021","Solo traveller","Reviewed: 11 December 2021","Exceptional","After redone the rooms are very good .stsff always friendy and helpful .food as usual excellent. missed sothern Aroma food .","Hotel response:","Dear Mr.Ponniah, - -It was indeed a pleasure to have you...","" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Sidharth","India","Premier Room","1 night ·","November 2021","Solo traveller","Reviewed: 24 November 2021","excelsior","super cozy and the features on the rooms are amazing","Hotel response:","Dear Mr.Sidharth, - -It was indeed a pleasure to have you...","none" -"Kumar","India","Premier Room","1 night ·","September 2021","Solo traveller","Reviewed: 5 October 2021","Great rooms for a reasonable price","Great Location, Professional Staffs & comfy rooms","Hotel response:","Dear Mr.Kumar, - -It was indeed a pleasure to have you...","nothing" -"Loganathan","India","Premier Room","1 night ·","September 2021","Group","Reviewed: 16 September 2021","Exceptional","Cleanliness","","","Carpet in 14 th floor walk area" -"Aarthi","India","Premier Room","3 nights ·","September 2021","Family","Reviewed: 15 September 2021","Exceptional","Courteous and friendly staffs. Amazing breakfast.","Hotel response:","Dear Ms. Aarthi, - -Greetings! - -It was a pleasure having...","They just give one key card per room. And refuse to give the 2nd one even when asked for." -"Ravishankar","India","Premier Room","1 night ·","August 2021","Family","Reviewed: 26 August 2021","Excellent hotel with good service. Impeccably neat and well maintained. Courteous staff, right from reception to check o","Clean and good utilisation of Technologly to make your stay easy and comfortable.","","","Bit of co fusion between this property and the other nearby property owned by the same management. Creates confusion for everyone." -"S","India","Premier Room","1 night ·","July 2021","Couple","Reviewed: 28 July 2021","Exceptional","SUPER","Hotel response:","Dear Guest, Greetings! Thank you for taking the time to...","" -"Ebin","United Arab Emirates","Premier Room","1 night ·","July 2021","Solo traveller","Reviewed: 17 July 2021","Exceptional","Very clean and good location","Hotel response:","Dear Guest, Greetings! Thank you for taking the time to...","" -"Ebin","United Arab Emirates","Premier Room","1 night ·","July 2021","Solo traveller","Reviewed: 17 July 2021","Exceptional","Very good stuff and good location","Hotel response:","Dear Guest, Greetings! Thank you for taking the time to...","" -"Ebin","United Arab Emirates","Premier Room","1 night ·","July 2021","Solo traveller","Reviewed: 16 July 2021","Exceptional","This hotel all staff very good people good corporate","Hotel response:","Dear Guest, Greetings! Thank you for taking the time to...","Very good hotel good location" -"Michael","India","Premier Room","1 night ·","July 2021","Family","Reviewed: 8 July 2021","Exceptional","The staff","Hotel response:","Dear Guest, Greetings! Thank you for taking the time to...","Every thing was good !" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Angsuman","India","Premier Room","1 night ·","April 2021","Solo traveller","Reviewed: 9 April 2021","Exceptional","Everything","Hotel response:","Dear Valued Guest, - -Greetings! - -Thank you for taking the...","Excellent" -"Dayani","Botswana","Couple","Club 2 Bay Suite with Complementary - Lounge Access (High Tea & Happy Hours), 4 pieces Laundry per Day and Two-way Airport Transfers","March 2024","3 nights ·","Reviewed: 18 March 2024","Pleasant","Excellent location. Friendly staff. Nice breakfast and high tea.","Hotel response:","Dear Mr. Dayani, - -We have noted your valuable feedback. I...","Having to use an Ipad to control the room utilities. Its a real hassle going to the bathroom in the middle of the night ... having to switch on the bathroom lights through the Ipad. Also, sometimes the motion censored toilet wouldn't flush.... and we couldnt figure out how to flush manually. All in all, a little too ""high-tech"". - -There was also a musty smell in the room. - -Meals at the roof top restaurant werent great." -"Dinagar","Malaysia","Premier Room","1 night ·","February 2024","Family","Reviewed: 12 February 2024","Norm hotels serve better breakfast","Cleanliness","Hotel response:","Dear Mr. Dinagar, - -We have noted your valuable feedback....","Breakfast damm poor" -"Malathy","Italy","Premier Room","3 nights ·","December 2023","Family","Reviewed: 18 December 2023","It was ok. We hope of feedback is looked at and addressed..","Sky restaurant exceeded my expectation on the taste of their vegetarian dishes. - -Impressed with the automatic toilet which was a first i experienced in this hotel compared to other hotels i hv stayed in past and current trips. - -Also one of yr concierge helped us to securely wrap and important parcel . We thought it was wonderful service on his part to ensure it was done .","Hotel response:","Dear Ms. Malathy, - -We have noted your valuable feedback....","Reception staff need to communicate with each other . We had to call hotel during an event outside to check on delivery of an important parcel. We were told there wasn’t any . We had to leave the event and rush back to hotel to check on this immediately. When we arrived we noticed it was actually delivered and because there was no communication or check on this by yr staff we we told otherwise . This was really disappointing as to how careless the staff can be . We did receive and apology but we had missed and integral part of our event due to this which could have been avoided if your staff had done their duty properly. Also on the day we we arrive we were pushed Back and forth concierge and reception for our request to leave two of our empty bags in the hotel as we were checking out and checking back in on a later date. - -A sense of responsibility towards duty will help from your staff . - -Also staff need to be more friendly. Example their tone to no answer can be improved ." -"Rena","Singapore","Premier Room","4 nights ·","September 2023","Couple","Reviewed: 20 September 2023","Great location. Friendly staff","Breakfast spread was good. Very authentic. Had live stations so food was served hot and fresh.","Hotel response:","Dear Ms. Rena,","The toilet tiles are wrong...very slippery and dangerous. Our room was not prepared during check-in. Many things like basic stuff...rugs, towels, bedroom slipper, mini bar and hot drinks amenities were not given to us. We realised tis only after the staff did a room clean up on the 3rd day." -"Jain","India","Premier Room","1 night ·","August 2023","Solo traveller","Reviewed: 31 August 2023","Disappointing","Too pushy for check out and staff was not polite","Hotel response:","Dear Guest, - -We have noted your valuable feedback. I...","" -"Jayapaul","India","Premier Room","1 night ·","June 2023","Couple","Reviewed: 20 June 2023","it is ok","like the new tec in the room","Hotel response:","Dear Mr. Jayapaul, - -We have noted your valuable feedback....","staff not polite and not willing to help. property is renovating so it is so loud, pool is not working," -"Athira","United Arab Emirates","Premier Room","4 nights ·","May 2023","Group","Reviewed: 24 May 2023","Disappointing experience with the staff despite a fancy room.","The room was a really nice room. Everything was high-class and high-quality.","","","The staff were quite condescending and rude unfortunately, and this completely tampered down the stay, to the point that I had to cut short two nights. They mentioned that unmarried couples can stay in the hotel, however upon arrival I found out that this isn't the case. -I was belittled and told that being a ""single lady"" by the duty manager, a Mr. Anand, that this wasn't allowed. It was moral policing in 2023 and I'm surprised as well to be honest that this is still a problem. -My experience was disappointing and sadly a waste of money. I wouldn't come back, wouldn't recommend the hotel, and I'm a regular visitor to Chennai." -"Bala","Singapore","Premier Room","2 nights ·","May 2023","Couple","Reviewed: 10 May 2023","Pleasant","Location was good","Hotel response:","Dear Mr. Bala, - -We thank you for your valuable feedback...","The front desk was not aware I paid the total amount on the first day of my stay for my 3 nights. - -Secondly there was drilling sound and there were insufficient towels. - -Housekeeping is simply horrible . - -The room was supposed to be twin but the beds were very near each other n equivalent to a double . - - The porter who carried our bag from the room disappeared n we had a new set of porters assisting n we have to pay tips again . - -They only open the hotel front doors if u pay tips." -"Balarajini","Canada","Premier Room","2 nights ·","April 2023","Couple","Reviewed: 29 April 2023","Pleasant","Staff are good","Hotel response:","Dear Ms. Balarajini, - -We have noted your valuable...","I asked for two beds not available" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Kumar","United Kingdom","Premier Room","4 nights ·","March 2023","Couple","Reviewed: 28 March 2023","Disappointing Stay in March 2023","Reasonable stay and good breakfast","Hotel response:","Dear Mr. Kumar, - -I would like to thank you for your...","We first stayed at Room No 1408. The water in the bathroom tap was brown colour. I complained about this to the reception. They apologised and said the problem had been fixed. -This was not the case and water started pouring as brown colour that same night. I then told the reception that we are leaving the hotel to go elsewhere. -At this point they moved me to another room. This should not have happed in the first place as the hotel should have moved us straightaway. The whole experience was disappointing and would not warrant me to stay at Residency Towers again!!!" -"Akhil","United States","Premier Room","3 nights ·","January 2023","Couple","Reviewed: 31 January 2023","don’t recommend this property while the construction is ongoing.","clean, good food","Hotel response:","Dear Mr. Akhil, - -I would like to thank you for your...","lot of construction noise. should not be putting guests during the construction. At least let the guest know before we book. Also did not give me room - pool facing as promised ." -"Shreya","India","Premier Room","1 night ·","December 2022","Family","Reviewed: 2 January 2023","Fair","Rooms, cleanliness","Hotel response:","Dear Ms. Shreya, - -We thank you for your valuable comments...","Checkin process, In room support was poor" -"Jayaraman","United Arab Emirates","Premier Room","2 nights ·","November 2022","Solo traveller","Reviewed: 12 November 2022","good property but food was expensive and no taste. staf was rude","the room was good and spacious.","","","the breakfast was not good, also lunch was not good not worth for INR 1800. they have to improve lot. also some staff was rude not polite. at the reception male staff was rude" -"Santhosh","India","Premier Highrise Room","1 night ·","November 2022","Couple","Reviewed: 10 November 2022","worst experience ever.","the entertainment system is great","","","the temperature control In the room is bad. when I asked them to fix it they did a filter clean and did some other things which I had to call them 3 times and it was in the late night. when everyone left the time was 1 am in the morning the sleep was completely ruined and I checked out first thing in the morning." -"Sudhir","India","Premier Highrise Room","1 night ·","August 2022","Couple","Reviewed: 15 August 2022","disappointed .","pathetic service first they gave us a room where next they were renovating.After complaining they give us a room on the lower floor and they had the audacity to say noise would come as they are renovating.if they had informed us we would never have booked residency.","","","attitude of the reception staff for not telling there was renovation in progress." -"Vaidy","United Kingdom","Premier Family Room","2 nights ·","July 2022","Couple","Reviewed: 23 July 2022","Fiid was excellent, front office staff too cold!!","Rooms were refurbished","","","Noise till 9.00 pm as they were doing refurbishment to a floor above. Despite my complaints, workers carried on drilling for a while. Had to speak to Duty Manager twice to sort it out." -"Eashwaramurthi","India","Premier Room","4 nights ·","July 2022","Family","Reviewed: 15 July 2022","Bad","Stayed in the hotel for four nights with my family. On the second day of my stay, the shower seat had been broken and I was hurt very badly, when reported to the hotel they cleared the broken seats and no one from the hotel even called me, even for the curtesy to enquire about my health and injuries. During the day there is renovation work going on causing loud noises due to which we were unable to relax or do any other work. During the night there is loud music till 2 in the morning due to which me and my kids were unable to sleep, we had also called up the lobby and informed them about the noise but nothing was done about it. My stay was really unpleasant, I’m truly disappointed by their service.","","","" -"Thirumalaisamy","India","Premier Highrise Room","1 night ·","May 2022","Couple","Reviewed: 9 May 2022","staff commitment in delivering the services was not great.","location is good","","","poor in room dining service" -"Karena","United Arab Emirates","Premier Family Room","3 nights ·","May 2022","Family","Reviewed: 8 May 2022","It wasn’t a great experience. I won’t recommend this property","Good choice of breakfast. Room was quite spacious","","","Staff weren’t courteous. My mum is 80 years old and I specifically asked for a comfortable room. The a/c was leaking. They put us on 14th floor due to renovations. It wasn’t useful. I had called 5 times for laundry services and extra bed. I didn’t get the extra bed till I left." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Vishwa","India","Premier Room","1 night ·","March 2022","Couple","Reviewed: 24 April 2022","Pleasant","Average food and Unprofessional staffs.","","","" -"W","Maldives","Premier Highrise Room","1 night ·","February 2022","Solo traveller","Reviewed: 19 February 2022","Great stay","Its was perfect Excellent Hospitality team","","","" -"Zahirsha","Sri Lanka","Premier Room","1 night ·","January 2022","Couple","Reviewed: 21 January 2022","HOPE THE COVID WILL GO AWAY AND THE HOTEL WILL BUSTLE WITH LIFE.","YOUR STAFF IS GOOD ALL OVER. -TAKING INTO COSIDERATION THE CURRENT COVID SITUATION. -THE NEW ROOMS ARE GOOD, I STAYED IN DECEMBER AND IN JANUARY. -LOCATION IS GOOD, WHENEVER WE VISIT CHENNAI WE ALWAYS STAY WITH YOU","","","THE BREAKFAST HALL NEEDS UPGRADING, MORE LIGHTING, AND THE BREAKFAST IS SAME EVERY DAY. SHOULD CHANGE A BIT AND WOULD BE BETTER IF DISPLAYED BETTER, THE BREADS ARE IN ONE PLACE, FRUITS IN ONE PLACE. - -I WAS IN ROOM 1101 AND WHENEVER WE OPENED THE SHOWER WE GOT A SMELL BUT IT GOES OFF. I DID NOT COMPLAIN." -"Kumara","United Kingdom","Premier Room","2 nights ·","March 2024","Family","Reviewed: 21 March 2024","Passable","Good breakfast","Hotel response:","Dear Mr. Kumara, - -We have noted your valuable feedback. I...","The staff have no idea how to be loyal to their customers. Operating by the book is not always an option." -"Parimala","Mauritius","Premier Room","3 nights ·","February 2024","Couple","Reviewed: 4 March 2024","Good but can be improved","The breakfast was good . So was the food in the rooftop restaurant. The staff of the rooftop restaurant was very welcoming.","Hotel response:","Dear Ms. Parimala, - -We have noted your valuable feedback....","The noise. The bathroom not so clean though modern. We stayed for 3 nights & asked for a 2 hrs late check out on last day but was refused. The employees do mot speak good english & arenot welcoming. The carpet on the floor of our room was old." -"Madhavi","India","Premier Room","2 nights ·","January 2024","Couple","Reviewed: 13 January 2024","Very bad customer service","I clearly told need top floor they didn’t even care. This is second time they r dot this","Hotel response:","Dear Ms. Madhavi, - -We have noted your feedback. I kindly...","" -"Philip","Malaysia","Premier Room","2 nights ·","October 2023","Solo traveller","Reviewed: 1 December 2023","This Hitel USED to be have some good and friendly staffs I used to travel every month almost sometime with family but mo","The renovation is substandard","Hotel response:","Dear Mr. Philip, - -We have noted your valuable feedback. I...","There used to be a book shop, good coffee, price hike to 100%, the club facility & staff is horrible, too many restrictions staffs are very rude, front desk not friendly, when called the front desk they cut the line" -"Pria","South Africa","Club Room with Complementary - Lounge Access (High Tea & Happy Hours) and 4 pieces Laundry per Day","2 nights ·","September 2023","Family","Reviewed: 11 October 2023","Absolutely horrific","The location was the only great dGH g","Hotel response:","Dear Ms. Pria, - -We have noted your valuable feedback. I...","The hotel has poor management , there is a dance located within the facility which plays music unacceptably loud till around 6.30 am in the morning . Visitors drink and are sick lifts smell of alcohol . I do not recommend this hotel at all if you are looking for a good sleep . This is virtually impossible as your windows rattle with the vibration of the music . Please note the reception does not forewarn you of this on check in . I paid premium rates for absolutely a shocking stay . Further the receptionist is really not friendly towards foreigners so do not expect much ." -"Kalai","Australia","Premier Highrise Room","3 nights ·","September 2023","Family","Reviewed: 6 September 2023","It was very dissapointing for a 5 star hotel Definitely will not return","Location in T Nagar ; walking distance to all shopping centres -Staffs are friendly , courteous","Hotel response:","Dear Ms. Kalaiselvi, - -We have noted your valuable...","Pool was not functioning -Bidet toilet ; not user friendly since elderly people not use to this mode -Room lights and temp control by tapping on lap top hence elderly people may not be use to this -Difficult adjusting the aircon temp -Worst filter coffee at Residency ! I had stayed in 2 other hotels during the trip , the coffee was dissapointing . This shouldn’t happen in Chennai" -"Bala","United Kingdom","Premier Room","2 nights ·","August 2023","Solo traveller","Reviewed: 8 August 2023","Unpleasant stay at Residency Towers","Nothing much , internet was good","Hotel response:","Dear Mr. Bala, - -Thank you for your feedback based on your...","It was very unpleasant stay at residency towers.. swimming pool under maintenance , no dryer or iron box in the room . Offered twin bed when requested for a double bed .. breakfast was awful.. not value for money .. house keeping services took lot of time and required multiple calls .." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Ananth","India","Premier Room","1 night ·","June 2023","Couple","Reviewed: 4 July 2023","Felt avg stay","Staffs are not cooperative except at restaurants.","Hotel response:","Dear Mr. Ananth, - -We have noted your valuable feedback. I...","Not much cleanliness" -"Jaisankar","India","Premier Room","1 night ·","June 2023","Family","Reviewed: 12 June 2023","Residency towers Chennai","Location","Hotel response:","Dear Mr. Jaisankar, - -We have noted your valuable...","Very Poor room n dining service! Food quality is bad." -"Priya","India","Premier Highrise Room","1 night ·","March 2023","Group","Reviewed: 3 April 2023","Lousy","Receipt not shared room booking botched. Messy service","Hotel response:","Dear Ms. Priya, - -We have noted your valuable feedback. I...","Pay attention to guest." -"Sp","India","Premier Room","1 night ·","November 2022","Couple","Reviewed: 5 November 2022","good","taste of the food","Hotel response:","Dear Ms.Sowmya, - -We thank you for your valuable...","the room I stayed was very small and not cleaned properly" -"Harish","Oman","Premier Room","1 night ·","October 2022","Solo traveller","Reviewed: 1 November 2022","Exceptional","Too much noise from construction next to Hotel....","Hotel response:","Dear Mr.Harish Sakthi, -We have noted your valuable...","" -"Vejaya","Singapore","Premier Room","2 nights ·","July 2022","Family","Reviewed: 22 August 2022","I am happy near to hospital n shopping","because near to the city","","","too many mosquitoes n housefly" -"Dr","Seychelles","Premier Room","8 nights ·","July 2022","Family","Reviewed: 13 July 2022","Passable","Loud music in the mid night and music from night club on Friday and the room is too small.","","","" -"Jayaraman","United Arab Emirates","Premier Family Room","2 nights ·","May 2022","Group","Reviewed: 8 May 2022","Disappointing","the rooms are neat","","","The behavior of the staffs. The staffs are impolite. The person at the reception didn’t give my credit card back after the payment. Neither did they inform me about it. I had called them back a day later only to hear that it’s with them. It’s their duty to inform the guest in case they forget or misplace an item. I wouldn’t recommend this hotel to anyone. -Secondly, they had told me that it’d be quite noisy due to some renovation at the hotel and I thought it would be just fine but it ended up being too noisy. How do you expect the guests to relax with such heavy noise? Please re-check everything before you check in to this hotel although I wouldn’t advice you to have a stay here." -"Senthil","Singapore","Premier Room","5 nights ·","April 2022","Family","Reviewed: 14 April 2022","Unsatisfied","Only the replaced room","","","This hotel does not follow the covid safe environment -All staff are without mask. Restaurants serve with uncleared utencels. -The entrance door are very constricting and doesn’t give a welcoming feeling," -"Nelson","India","Premier Room","1 night ·","February 2022","Solo traveller","Reviewed: 20 February 2022","worst .. never ever visit this hotel again not even any other city","nothing","","","staff at reception and room -it was sinking lyk anything noisy as renovation was ongoing I request for good room n view but still she given me the dirtiest room window was closed n covered we couldn’t see outside it was very dark room can’t explain much because it’s too much bad to express" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Nandakumar","India","Premier Room","2 nights ·","September 2021","Solo traveller","Reviewed: 17 September 2021","below expectation.","Location is really good. Food is better .","Hotel response:","Dear Valued Guest, - -Greetings! - -Sincere apologies to know...","The room maintenance can be better." -"Manickam","Malaysia","Premier Kitchenette Room","1 night ·","March 2024","Family","Reviewed: 12 March 2024","Do not stay in this hotel. worst experience.","Nothing. I use to be staying here almost 2-3 times yearly but their service, comfort, customer service is very bad. I wouldn’t recommend people to stay here.","","","1. no hair dryer- picture attached -2. Wi-Fi - worst. Even if you step out of the hotel just for 10min when you return you have to log in the id again. -3. breakfast - useless like a 1 star hotel. sitting area for breakfast no AC because their actual restaurant is under renovation. -4. I stayed 3 days ahead of this booking in same hotel due to other works I had to extend 1 more day which they didn’t have the same room as such I had to pay extra to book a Kitchenette room. when I went to front desk to inform on my new booking and stay she didn’t even bother to offer me to stay on the upgraded room rather they just asked me to pay and that’s it. the front desk lady is very rude as well doesn’t know how to handle customer. For something I paid higher I was not offered. -5. finally they don’t hold your bags if you want to go outstation for few days and return. but thanks god as well because of all this issues I discovered a new hotel Hyatt Regency with 100000% better service. It always makes a difference when you stay with local hotel brands and international brands." -"Manickam","Malaysia","Premier Room","3 nights ·","March 2024","Group","Reviewed: 4 March 2024","never stay in this hotel again, useless place","The Location but the property is useless","","","1. food the restaurant is on renovation so they have setup a small area for breakfast which is 2 star standard and I saw cockroaches at the food area. no AC at the breakfast dining area. photos attached -2. room service was slow -3. no hairdryer - when asked they said need to ask room service. I checked in at 3 am do they aspect me to call room service at that hour for hairdryer. photo attached -4. check in area is infested with mosquitoes -5. no toilet in lobby - need to go to upstairs lobby -6. no place for them to keep your baggage’s if you are going outstation. so called 5 star hotel but see my picture for the 20 sqm space kept for them to keep baggage saying the area is full despite I had booking after 3 days which lead me to cancel the booking." -"Prabir","India","Premier Room","5 nights ·","October 2023","Solo traveller","Reviewed: 8 November 2023","I have been usung this hotel for many years but I shall never stay there again.","The shower area holds a pool of water while bathing and the water remains there for a long time.","Hotel response:","Dear Mr. Prabir, - -We have noted your valuable feedback. I...","most of the staff members are very very friendly and helpful." -"Kavitha","Germany","Premier Room","4 nights ·","August 2023","Family","Reviewed: 24 August 2023","Poor","We booked a room for an adult and a child and I have been charged for two adults.The front desk staf were reluctant to hear my argument.I had all the proof from booking.com.The day before check out , one staff was kind enough to check the proof, but I was not refunded fully by saying lame excuses as taxes. -The front desk staff charged almost double for the food we had at skyline restaurant and when I pointed out he had to correct his mistake. -We were given a very tiny room with an toilet with automated features which was literally annoying and useless.Later on I was given a better room, but poor outside view.Always lot of noise due to renovation. -One of the Front desk Staff was so impolite. -Very unprofessional and unfriendly Staffs.","Hotel response:","Dear Ms. Kavitha, - -We appreciate the feedback and will...","" -"Steeve","France","Premier Family Room","4 nights ·","January 2023","Family","Reviewed: 23 January 2023","It could be a great place but the noise issue must be solved.","The pool great for swimming and clean.","Hotel response:","Dear Mr. Steeve, - -We have noted your valuable feedback. I...","The biggest issue that makes the room very uncomfortable are the very thin wall, so thin that you will hear your neighbour TV and the night club ""Bike and Barrel"" that will play music so loud and late that you won't be able to sleep properly even on the 16th floor. Is it acceptable for and hotel with family suits? Last: poor breakfast." -"Sneha","India","Premier Room","1 night ·","December 2022","Couple","Reviewed: 1 January 2023","not satisfied at all","it was not upto the mark. there were roaches and insects crawling on the table.","","","cleanliness and hotel staff were accommodating" -"Panchalingathurai","United Kingdom","Premier Family Room","3 nights ·","October 2022","Couple","Reviewed: 4 October 2022","we checked in5.00 am. left the hotel by 12.00 noon due to bad conditions of the room I end up in hospital by 10.30 Amw","the property was closed to shopping centre","Hotel response:","Dear Mr.Panchalingathurai, -I would like to thank you for...","building was old style not modern" -"Danymani509","Belgium","Premier Room","1 night ·","March 2022","Family","Reviewed: 20 March 2022","Mixed feelings!","Positives : -1) Cleanliness as expected of a luxury hotel. -2) Hi-tech room & toilet with good facilities. -3) Polite restaurant staff and good buffet options.","","","Negatives -1) Room temperature: The minimum temperature you can set is 20C. Mind you, this is Chennai in summer and even though the room temperature was claimed to be set at 20 degrees.. it was hot ! - -Here is the thing,you set the temperature using the room control tab to 20 degrees but is it really 20 degrees ? - - I called up the manager to check if lowering was possible but was told that 20 is minimum. - - (I am someone who usually sticks to 23 degrees on AC temperature and sometimes 25 deg, if I feel too guilty about the environment ! ). So, it was difficult to believe that the hotel room temperature was actually 20C. - -If this is an attempt at saving the environment, kudos, but pls do inform the guests in advance so that they can decide..esp in Chennai summer ! - - -2) The staff were polite and professional but the reception staff could do better. It is not thay they were rude ...but was there a warmth and 'welcomeness' expected of a top hotel ? Definitely not. - -I understand the Covid situation has made it difficult for the industry so was trying to keep that in mind before I posted the negatives. But, decided to go ahead and post these 2 as FYI for other guests." -"Bhamini","Australia","Premier Room","3 nights ·","September 2022","Family","Reviewed: 24 October 2022","Exceptional","Nice buffet -Comfortable room -Easy for T- Nagar shopping","Hotel response:","Dear Ms.Bhamini, - -We are glad to note that you had an...","" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Anonymous","India","Premier Highrise Room","1 night ·","July 2023","Family","Reviewed: 28 July 2023","Good","Ambience and location","Hotel response:","Dear Guest, - -We have noted your valuable feedback. I...","Toilet" -"Anonymous","Sri Lanka","Premier Room","3 nights ·","March 2023","Solo traveller","Reviewed: 30 March 2023","beautiful","atmosphere, friendly staff -maintenance staff Jayakumar is very friendly & hard working person.","Hotel response:","Dear Guest, - -Thank You for taking time from your busy...","pretty much like everything." -"Anonymous","India","Premier Room","2 nights ·","October 2021","Family","Reviewed: 19 October 2021","Exceptional","Rest everything","Hotel response:","Dear Guest, - -It was indeed a pleasure to have you stay...","A small suggestion you could have make the bivirage free which is there in room" -"Anonymous","India","Premier Room","1 night ·","September 2021","Solo traveller","Reviewed: 29 September 2021","Exceptional","all staff very nice good cooperation valuable money very clean good location also nearest to all the place in Chennai","Hotel response:","Dear Valued Guest, - -Greetings! - -Thank you for taking the...","Very clean and good service and room" -"Wolfgang","Germany","Premier Room","3 nights ·","February 2024","Couple","Reviewed: 25 February 2024","Geld woanders wechseln!!!","Alles ok","Hotel response:","Dear Guest, - -Thank You for taking time from your busy...","Wechselnursgebühr von 10% war ein Unverschämtheit!" -"Francesco","Switzerland","Premier Room","2 nights ·","November 2023","Solo traveller","Reviewed: 30 November 2023","Toller Hotelerlebnis","Das Zimmer bietet viel Raum und Comfort. Tolles Tageslicht durch das grosse Fenster und das Bett sehr bequem. Badezimmer gross mit toller Dusche und die Toto Toilette ein wahres Erlebnis. :) Leckeren Varietäten am Frühstück Buffet.","Hotel response:","Dear Mr. Francesco, - -It was indeed a pleasure to have you...","Die Toto Toiletten Sensoren könnte man besser einrichten, denn der Deckel geht ständig auf sobald man zum Badezimmer reinläuft. Auch die Zimmer Settings reguliert durch das Tablette gehen jedesmal auf reset wenn man das Zimmer verlässt, sprich die Zimmerkarte aus dem Behälter rauszieht." -"Eric","Netherlands","Premier Room","3 nights ·","November 2023","Couple","Reviewed: 23 November 2023","Prima hotel in Chennai","Mooie kamer met goed bed en prima badkamer Locatie dicht bij de metro Uitstekend restaurant op het dak met uitzicht","Hotel response:","Dear Mr. Eric, - -It was indeed a pleasure to have you stay...","Nogal veel lawaai laat op de avond en in de nacht" -"Armin","India","Premier Highrise Room","1 night ·","October 2023","Solo traveller","Reviewed: 9 October 2023","Sehr gutes Hotel in zentraler Lage","Sehr freundliches Personal, gute Ausstattung, kurze Wege, zentrale Lage. -Ich hatte ein Zimmer im 18. Stock und somit Zugang zur Lounge. Tolles Frühstück. -Essen, Getränke und Aussicht oben in der Bar sehr zu empfehlen.","Hotel response:","Dear Mr. Armin, - -It was indeed a pleasure to have you...","Langes Warten beim check in." -"Hamed","Oman","Premier Room","1 night ·","May 2023","Family","Reviewed: 19 May 2023","انصح به","الطاقم -الموقع المرافق","Hotel response:","الافطار لم يكن منوعا بالمستوى المعروف عن فنادق 5 نجوم","Dear Mr. Hamed, - -We are glad to note that you had an..." -"Monica","France","Premier Room","2 nights ·","March 2023","Solo traveller","Reviewed: 1 April 2023","Bon séjour","chambre et salle de bain très confortables -Joli hall -Jolie piscine, ventilée, donc pas brûlante, comme dans la plupart des hôtels -merveilleux buffet de petit déjeuner, et pour la première fois du vrai fromage","Hotel response:","Dear Ms. Monica, - -It was a pleasure having you with us on...","aucun confort pour les chauffeurs accompagnateurs. Une seule douche, alors que cet hôtel haut-de-gamme est fréquenté par beaucoup de touristes qui ont loué une voiture avec chauffeur pour se déplacer en Inde. c’est une honte." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Johann","Germany","Premier Room","2 nights ·","February 2023","Solo traveller","Reviewed: 16 February 2023","Good","Ausstattung und Essen","Hotel response:","Dear Mr. Johann, - -We have noted your valuable feedback. I...","Mücken und mäßige Sauberkeit im Zimmer, keine Schuhreinigung möglich." -"Loredana","Switzerland","Premier Room","1 night ·","February 2023","Couple","Reviewed: 13 February 2023","Magnifique hotel mais.....services à améliorer","Magnifique hotel, beau hall, chambres spacieuses et confortables, piscine. -Personnel très gentil","Hotel response:","Dear Guest, - -We have noted your valuable feedback. I...","Petit déjeuner mal organisé, trop de monde pour la salle, impossible d'avoir un café avec deux petites machines qui ne fonctionnaient pas. Personnel peu formé. -Piscine agréable mais aucune verdure, ni parasols, pas de serviettes . Il a fallut les chercher dans le centre bien-être. -Bar tres bruyant, impossible de prendre un verre...tout simplement." -"Naji","United Arab Emirates","Premier Room","10 nights ·","August 2023","Family","Reviewed: 17 August 2023","رأيي في ذ رزيدينس تاور شيناي","الفندق نظيف والطاقم متعاون والبوفيه للإفطار متنوع خاصة الاطباق الهندية وطاقم المطعم كان قمة في الرقي في التعامل","Hotel response:","ازعجتني الأصوات الصاخبة التي تأتي من قاعة الحفلات في الدور الأول والتي كانت تستمر لساعات متأخرة من الصباح وكان من الممكن حل المشكلة من خلال وجود طبقة عازلة للصوت في جدران القاعة تمنع الأصوات المزعجة كما أن في الفندق فيه رائحة عفونة قليلة في ممرات الفندق لكن كان من الممكن التغلب عليها بوجود مصدر للرائحة الجميلة ذو حجم اكبر وليس حجم صغييير جدا يوم في زاوية صغيرة من الممر","Dear Guest, - -Thank You for taking time from your busy..." -"Thia2010","Switzerland","Premier Highrise Room","3 nights ·","July 2023","Family","Reviewed: 21 July 2023","Very good","Frühstück und Standort","Hotel response:","Dear Guest, - -It was indeed a pleasure to have you stay...","Schwimmbad wird renoviert" -"Hamed","Oman","Premier Room","2 nights ·","May 2023","Family","Reviewed: 19 May 2023","انثح به","الموقع -الطاقم -المرافق","Hotel response:","الافطار لم يكن منوعا بالمستوى المعروف عن فنادق 5 نجوم","Dear Mr. Hamed, - -We have noted your valuable feedback. I..." -"Ramesh","France","Premier Room","3 nights ·","May 2023","Couple","Reviewed: 13 May 2023","Bon séjour dans l’ensemble.","Les grands espaces de liberté. Hall , paliers etc. La wifi excellente. Le petit-déjeuner, les repas.","Hotel response:","Dear Mr. Ramesh, - -Thank you for sharing your feedback...","La moquette dans les chambres est vraiment inadaptée aux pays chauds et de surcroît, elle est mal nettoyée ! Les minuscules débris de verre invisibles à l’œil de loin n’ont jamais été aspirés. J’ai eu le temps de vérifier. -J’ai détesté les WC ultramodernes automatisés car il m’a fallut du temps pour apprendre à les utiliser. aucune explication de l’hôtel !" -"Kanako","India","Premier Room","3 nights ·","April 2023","Family","Reviewed: 9 April 2023","まちなかでリラックス","朝食ビュッフェ","Hotel response:","Dear Ms. Kanako, - -We have noted your valuable feedback. I...","プールの薬品がきつい" -"Peter","Germany","Premier Room","2 nights ·","January 2023","Couple","Reviewed: 30 January 2023","Good","Die Lage ist gut und die Zimmer sind weitestgehend modernisiert. -Drumherum gibt es gute und günstige Restaurants.","Hotel response:","Dear Mr. Peter, - -I would like to thank you for your...","Das bekannte Dachrestaurant war wegen Renovierung geschlossen. -Die Zimmer sind weitestgehend modernisiert (Bedienung alles über Ipad). Allerdings sind die Fenster noch alt und weisen teilweise große Spalte auf. Somit nicht schallschützend." -"Emmanuel","Reunion","Premier Room","1 night ·","June 2022","Couple","Reviewed: 14 June 2022","Good","Très belle architecture intérieure","","","L'humidité ds la chambre et l'odeur qui s'en dégage. Très chers pour un hôtel indien, la nourriture aussi." -"Corinne","France","Premier Highrise Room","1 night ·","March 2022","Solo traveller","Reviewed: 28 March 2022","Exceptional","Bel hôtel. Je recommande.","","","" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Hamed","Oman","Premier Room","1 night ·","May 2023","Family","Reviewed: 19 May 2023","انصح به","الموقع -المرافق -الطاقم","Hotel response:","لم يكن الافطار منوعا بما فيه الكفاية","Dear Mr. Hamed, - -We appreciate the feedback and will use..." -"Jol'm","Reunion","Premier Highrise Room","3 nights ·","December 2022","Solo traveller","Reviewed: 1 January 2023","À éviter si vous voulez du calme et un service digne d'un soi-disant 5*","L'emplacement central","","","Le bruit extrême, que ce soit dans les chambres et encore plus dans les restaurants. La relative amabilité de certains personnels, leur anglais incompréhensible et l'absence d'efforts du personnel pour parler en anglais correctement. -Des travaux très bruyants qui durent toute la journée jusqu'à plus de 20h00." -"Mohamed","India","Premier Room","1 night ·","January 2024","Group","Reviewed: 2 April 2024","Very good","There are no comments available for this review","","","" -"Kesavan","Malaysia","Premier Highrise Room","2 nights ·","March 2024","Family","Reviewed: 31 March 2024","Superb","There are no comments available for this review","","","" -"Nishy","United Kingdom","Premier Room","1 night ·","January 2024","Family","Reviewed: 19 January 2024","Superb","There are no comments available for this review","","","" -"Srimanobhavan","Australia","Premier Room","4 nights ·","December 2023","Solo traveller","Reviewed: 1 January 2024","Superb","There are no comments available for this review","","","" -"Sivaganesh","India","Premier Room","1 night ·","November 2023","Solo traveller","Reviewed: 26 December 2023","Very good","There are no comments available for this review","","","" -"Renganathan","India","Premier Room","3 nights ·","November 2023","Family","Reviewed: 24 November 2023","Superb","There are no comments available for this review","","","" -"Salome","Australia","Premier Room","2 nights ·","October 2023","Couple","Reviewed: 30 October 2023","Superb","There are no comments available for this review","","","" -"Laxman","Nepal","Premier Highrise Room","1 night ·","October 2023","Solo traveller","Reviewed: 20 October 2023","Superb","There are no comments available for this review","","","" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Shailesh","India","Premier Room","1 night ·","October 2023","Family","Reviewed: 20 October 2023","Very good","There are no comments available for this review","","","" -"Dipankar","India","Premier Highrise Room","2 nights ·","September 2023","Solo traveller","Reviewed: 1 October 2023","Superb","There are no comments available for this review","","","" -"Makarand","India","Premier Room","1 night ·","August 2023","Couple","Reviewed: 25 September 2023","Superb","There are no comments available for this review","","","" -"Rajeethan","Canada","Premier Room","2 nights ·","September 2023","Group","Reviewed: 19 September 2023","Superb","There are no comments available for this review","","","" -"Subramanian","India","Premier Room","1 night ·","June 2023","Couple","Reviewed: 18 September 2023","Very good","There are no comments available for this review","","","" -"S","Singapore","Premier Highrise Room","2 nights ·","July 2023","Group","Reviewed: 10 September 2023","Superb","There are no comments available for this review","","","" -"Gnaneswaran","United Kingdom","Premier Room","1 night ·","August 2023","Solo traveller","Reviewed: 6 September 2023","Superb","There are no comments available for this review","","","" -"Senthil","India","Premier Room","1 night ·","August 2023","Solo traveller","Reviewed: 29 August 2023","Superb","There are no comments available for this review","","","" -"Vinodraj","Malaysia","Premier Highrise Room","1 night ·","August 2023","Group","Reviewed: 25 August 2023","Superb","There are no comments available for this review","","","" -"Zulfikar","Oman","Premier Room","3 nights ·","August 2023","Couple","Reviewed: 24 August 2023","Very good","There are no comments available for this review","","","" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Ravindar","India","Premier Room","1 night ·","August 2023","Family","Reviewed: 23 August 2023","Superb","There are no comments available for this review","","","" -"Swathy","India","Premier Highrise Room","1 night ·","August 2023","Group","Reviewed: 20 August 2023","Superb","There are no comments available for this review","","","" -"Shoukath","India","Premier Highrise Room","2 nights ·","August 2023","Family","Reviewed: 20 August 2023","Very good","There are no comments available for this review","","","" -"Priya","India","Premier Highrise Room","1 night ·","August 2023","Solo traveller","Reviewed: 17 August 2023","Superb","There are no comments available for this review","","","" -"A","India","Club Room with Complementary - Lounge Access (High Tea & Happy Hours) and 4 pieces Laundry per Day","1 night ·","August 2023","Couple","Reviewed: 9 August 2023","Superb","There are no comments available for this review","","","" -"Kanapathipillai","United Kingdom","Premier Suite","8 nights ·","August 2023","Family","Reviewed: 9 August 2023","Very good","There are no comments available for this review","","","" -"Joy","India","Premier Highrise Room","1 night ·","July 2023","Solo traveller","Reviewed: 31 July 2023","Superb","There are no comments available for this review","","","" -"Suriyanth","Australia","Premier Highrise Room","1 night ·","July 2023","Solo traveller","Reviewed: 26 July 2023","Superb","There are no comments available for this review","","","" -"Ramasooriyacumar","United Kingdom","Premier Room","3 nights ·","July 2023","Couple","Reviewed: 14 July 2023","Superb","There are no comments available for this review","","","" -"Paresh","India","Premier Room","1 night ·","April 2023","Solo traveller","Reviewed: 25 June 2023","Very good","There are no comments available for this review","","","" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Kiridharan","Canada","Premier Room","1 night ·","June 2023","Couple","Reviewed: 11 June 2023","Superb","There are no comments available for this review","","","" -"Kathirvel","Germany","Premier Highrise Room","2 nights ·","March 2023","Solo traveller","Reviewed: 4 June 2023","Superb","There are no comments available for this review","","","" -"Krishnasamaraj","India","Club High Rise Room with Complementary - Lounge Access (High Tea & Happy Hours) and 4 pieces Laundry per Day","1 night ·","May 2023","Couple","Reviewed: 1 June 2023","Superb","There are no comments available for this review","","","" -"Dinesh","India","Premier Highrise Room","3 nights ·","May 2023","Couple","Reviewed: 30 May 2023","Superb","There are no comments available for this review","","","" -"Sathesh","Singapore","Premier Room","1 night ·","May 2023","Couple","Reviewed: 8 May 2023","Very good","There are no comments available for this review","","","" -"Aananthy","United Kingdom","Premier Room","6 nights ·","March 2023","Family","Reviewed: 23 April 2023","Superb","There are no comments available for this review","","","" -"Manikandamurthy","Malaysia","Premier Highrise Room","4 nights ·","March 2023","Solo traveller","Reviewed: 8 April 2023","Superb","There are no comments available for this review","","","" -"Naicker","Qatar","Premier Highrise Room","1 night ·","March 2023","Couple","Reviewed: 6 April 2023","Superb","There are no comments available for this review","","","" -"Rohit","India","Premier Highrise Room","1 night ·","March 2023","Solo traveller","Reviewed: 21 March 2023","Superb","There are no comments available for this review","","","" -"Paul","United Kingdom","Premier Room","3 nights ·","February 2023","Couple","Reviewed: 20 March 2023","Very good","There are no comments available for this review","","","" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Sajiv","India","Premier Room","3 nights ·","March 2023","Family","Reviewed: 19 March 2023","Superb","There are no comments available for this review","","","" -"Harikrishnan","Singapore","Premier Highrise Room","3 nights ·","February 2023","Couple","Reviewed: 19 March 2023","Very good","There are no comments available for this review","","","" -"Shivakumar","India","Premier Room","1 night ·","March 2023","Family","Reviewed: 15 March 2023","Superb","There are no comments available for this review","","","" -"Kathirvel","Germany","Premier Room","2 nights ·","February 2023","Solo traveller","Reviewed: 13 March 2023","Superb","There are no comments available for this review","","","" -"Sashikanth","India","Premier Room","2 nights ·","February 2023","Couple","Reviewed: 11 March 2023","Superb","There are no comments available for this review","","","" -"Pramod","India","Premier Highrise Room","2 nights ·","February 2023","Solo traveller","Reviewed: 10 March 2023","Very good","There are no comments available for this review","","","" -"Ravindar","India","Premier Room","1 night ·","March 2023","Solo traveller","Reviewed: 2 March 2023","Superb","There are no comments available for this review","","","" -"Vandana","India","Premier Highrise Room","2 nights ·","February 2023","Family","Reviewed: 27 February 2023","Superb","There are no comments available for this review","","","" -"Ravindar","India","Premier Room","1 night ·","January 2023","Solo traveller","Reviewed: 24 February 2023","Superb","There are no comments available for this review","","","" -"Sanjeev","United Kingdom","Premier Room","3 nights ·","February 2023","Solo traveller","Reviewed: 22 February 2023","Superb","There are no comments available for this review","","","" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Porbandarwala","India","Premier Room","1 night ·","January 2023","Couple","Reviewed: 16 February 2023","Very good","There are no comments available for this review","","","" -"S","United Kingdom","Premier Room","2 nights ·","February 2023","Couple","Reviewed: 13 February 2023","Superb","There are no comments available for this review","","","" -"Liusha","Maldives","Premier Room","4 nights ·","February 2023","Family","Reviewed: 12 February 2023","Very good","There are no comments available for this review","","","" -"Sindee","Mauritius","Premier Family Room","15 nights ·","January 2023","Group","Reviewed: 9 February 2023","Superb","There are no comments available for this review","","","" -"Anand","United States","Premier Kitchenette Room","2 nights ·","January 2023","Group","Reviewed: 1 February 2023","Very good","There are no comments available for this review","","","" -"Parimalar","Australia","Premier Room","2 nights ·","January 2023","Family","Reviewed: 29 January 2023","Superb","There are no comments available for this review","","","" -"Arivuchelvan","New Zealand","Premier Family Room","2 nights ·","January 2023","Family","Reviewed: 22 January 2023","Very good","There are no comments available for this review","","","" -"Veeresh","India","Premier Family Room","1 night ·","December 2022","Group","Reviewed: 21 January 2023","Superb","There are no comments available for this review","","","" -"Lalith","Sri Lanka","Premier Highrise Room","2 nights ·","January 2023","Family","Reviewed: 14 January 2023","Superb","There are no comments available for this review","","","" -"Vinusha","United Kingdom","Premier Family Room","2 nights ·","January 2023","Group","Reviewed: 11 January 2023","Superb","There are no comments available for this review","","","" -"","","","","","","","","","","","" -"","","","","","","","","","","","" \ No newline at end of file