diff --git "a/hotel reviews/Somerset Greenways Chennai.csv" "b/hotel reviews/Somerset Greenways Chennai.csv" deleted file mode 100644--- "a/hotel reviews/Somerset Greenways Chennai.csv" +++ /dev/null @@ -1,784 +0,0 @@ -"a3332d346a","afac1f68d9","abf093bdfe","abf093bdfe 2","abf093bdfe 3","abf093bdfe 4","abf093bdfe 5","f6431b446c","a53cbfa6de","a53cbfa6de 2","a3332d346a 2","a53cbfa6de 3" -"Arjun","India","Studio Executive","1 night ·","October 2021","Couple","Reviewed: 5 October 2021","Will come back again","The location, the rooms and the view is amazing. My 2nd time im staying here","Nothing at all","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Ashok","United States","Studio Executive","7 nights ·","February 2024","Couple","Reviewed: 26 February 2024","It was a wonderful stay and definitely recommend it to others.","Location, very helpful staffs and foods","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Avinash","India","Group","Studio Premier","February 2024","1 night ·","Reviewed: 2 February 2024","Worst front office and housekeeping","Staffs need to be trained more with perfect Reception","No valet driver and no bell boy to pick the luggages and no proper support for checkout","Property response:","Dear Avinash, - -Thank you for taking the time to share..." -"Anushree","Australia","Studio Executive","3 nights ·","December 2023","Couple","Reviewed: 20 December 2023","GREAT STAY!","LOVED the facilities. Great place to stay. Spacious.","Nothing much that we didn’t dislike.","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Benjamin","Bahrain","Couple","Studio Premier","September 2023","5 nights ·","Reviewed: 10 September 2023","Superb","The staff specially the room service were excellent,","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Sunil","India","Solo traveller","Studio Premier","September 2023","2 nights ·","Reviewed: 10 September 2023","Good place to stay","Location","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Mahabubur","Bangladesh","Studio Executive","5 nights ·","June 2023","Family","Reviewed: 15 August 2023","Very good","Very good 👍","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Hari","India","Studio Executive","1 night ·","July 2023","Couple","Reviewed: 26 July 2023","Superb","The apartment was soo cool,the city view is awesome","","Property response:","Dear Guest, Thank you for taking the time to share your..." -"Perumal","Australia","Studio Executive","8 nights ·","July 2023","Couple","Reviewed: 10 July 2023","Will book again","We r used to it- home away from home","Nothing much","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Prad","India","Studio Executive","2 nights ·","May 2023","Family","Reviewed: 5 May 2023","Superb","The time at check in","","Property response:","Dear Prad, We are glad to note that you had an enjoyable..." -"Henry","United States","Studio Executive","13 nights ·","April 2023","Solo traveller","Reviewed: 4 April 2023","Enjoyed the Hospitality provided by the Staff at Somerset.","I enjoyed the Breakfast, the Idillis & Pongal with the authentic Chutneys were on point, delicious. -The fresh brewed Madras Coffee is like no other, hands down the best coffee in the World, I would have my cup to go, the staff were very attentive.","Somerset was relaxing, hospitable & very welcoming, I am giving them a 5 star review because I felt very much at home, from the front desk staff to the Cleaning Staff to the staff in the Restaurants they were very professional. -Did they deliver, yes so instead of critiquing the establishment I would like to boost their performance so they will always know that hard work is appreciated!!","Property response:","Dear Henry, - -We are glad to note that you had an..." -"Lynden","Australia","Studio Executive","1 night ·","March 2023","Family","Reviewed: 24 March 2023","Fair to good for $98 Australian or 6000 rupee","Facilities. Beautiful pool great gym Jacuzzi nice but bit hot -Room large -TV great and works and has English -Staff try but cannot speak very good English so sometimes hard to communicate","Food in restuarant not bad but almost the same price as Australia For example cappaccino in small cup 200 rupee which is $3,60 Aust. In Australia cappaccino same size $5.00 so $1.40 cheaper in IndiA where they pay much lower wages for workers.. -The room was lovely and in Australia for a room like this you would pay more than 6000 rupee. but in Australia maintenance of building would be much better and the room would not smell mouldy.","Property response:","Dear Lynden, Thank you for your valuable feedback. we..." -"A","India","Studio Executive","2 nights ·","March 2023","Couple","Reviewed: 20 March 2023","Food was not good","Food","","Property response:","Dear Guest, Thank you for your valuable feedback. we have..." -"Ramu","India","Solo traveller","Studio Premier","January 2023","1 night ·","Reviewed: 7 February 2023","I might return back","room was very spacious and balcony was superb.","toilet amenities are limited.","Property response:","Dear Ramu, Thank you for your valuable feedback. It..." -"Pradeep","India","Studio Executive","1 night ·","January 2023","Couple","Reviewed: 21 January 2023","We really enjoyed our short stay.","All the amenities were just superb. The staff were extremely cooperative, helpful and courteous. There was a problem with the kettle, and upon informing the staff, one of them promptly came to the room with a replacement kettle.","Nothing in particular. Everything was fine.","Property response:","Dear Pradeep, Thank you for your valuable feedback. we..." -"Ayesha","Singapore","Studio Executive","3 nights ·","December 2022","Family","Reviewed: 11 January 2023","Good","Amenities nearby","The dryer is the washing machine was not working","Property response:","Dear Ms.Ayesha, Thank you for your valuable feedback. we..." -"Dhivagar","India","Couple","Studio Premier","December 2022","1 night ·","Reviewed: 3 January 2023","expected better","poor service for the price","","Property response:","Dear Guest, Greetings from Somerset Greenways Chennai!..." -"Nirma","India","Group","One Bedroom Executive","December 2022","1 night ·","Reviewed: 9 December 2022","Superb","bhusan uncle (the staff) made our stay more easy & comfortable -he was very polite & kind","","Property response:","Dear Nirma, Thank you for your valuable feedback. It..." -"Venkat","United States","Studio Executive","1 night ·","November 2022","Group","Reviewed: 28 November 2022","Superb","great ambience, well maintained.","The team seemed to confused if they had collected id’s from all parties. Consistently stopped us at the elevator without even being sure if they have collected ID’s even after all ID’s were given. If they have suspicion they should ask the guest the room number and total folks, verify then call the room number if they are missing an ID. This has never been an issue even on international trips. It can be avoided.","Property response:","Dear Venkat, Thanks for your feedback on ambience and..." -"Shanavas","United Arab Emirates","Studio Executive","2 nights ·","November 2022","Family","Reviewed: 11 November 2022","Very good","Liked the location and overall comfort of the property, -Liked the Gym and the swimming pool and the Gym trainer was a great help and experience.","","Property response:","Dear Mr.Shanavas, Thank you for your valuable feedback...." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Dr","Saudi Arabia","Executive Two-Bedroom Apartment","7 nights ·","October 2022","Couple","Reviewed: 23 October 2022","Excellent apartment","location","","Property response:","Dear Dr.Faihan, Thank you for your valuable feedback. It..." -"Susan","United Kingdom","Executive Two-Bedroom Apartment","3 nights ·","October 2022","Family","Reviewed: 15 October 2022","Very nice relaxing quiet stay in Chennai","The room on the 11th floor, the pool and gym and the efficient and friendly service.","The bathroom needs updating and redecorating","Property response:","Dear Susan, Thank you for your valuable feedback. It..." -"Uthay","Singapore","Premier Two-Bedroom Apartment","6 nights ·","September 2022","Solo traveller","Reviewed: 25 September 2022","i wish we could have stay longer ....","breakfast ,the pool and the room","there is nothing to say all was so good","Property response:","Dear Uthay, Thank you for your valuable feedback. It..." -"Butani","India","Studio Executive","5 nights ·","September 2022","Couple","Reviewed: 11 September 2022","Positive feedback - little things","Staff -Comfort -Ambience -Poolside -Food -Facilities -Decor","Small issues: -We were not called by hotel to ask for airport pickup.(as mentioned in booking. com) -Bathroom fittings were jammed. -Hot water not warm enough at 8 AM. -Soap dispensers malfunctioning. -Few small cockroaches found in bathroom and corridor. -We were given only one key had to make multiple requests to get another one. -Shoeshine on ground floor was not working.","Property response:","Dear Butani, We regret that our property did not meet..." -"Venugopal","India","Studio Executive","1 night ·","August 2022","Couple","Reviewed: 24 August 2022","Very good","The rooms have a weird smell from bad plumbing. I'm not sure if it's the washing machines or the pipes from the restroom.","","Property response:","Dear Mr.Venugopal, We regret that our property did not..." -"Usha","United States","Studio Executive","4 nights ·","July 2022","Family","Reviewed: 31 July 2022","Good","Big rooms, well appointed. Rooms come with kitchenettes and washer/dryer. Good size. Nice views. Location is good and bad at the same time. It's pretty close to everything but there is school right next door and the roads are clogged with traffic when the school opens and closes. At other times too there are several cars parked on the road taking up half the road so driving in and out of the hotel is always a problem.","Traffic. Room service. We had to make multiple requests for the same things to get them brought to you. Very frustrating!","Property response:","Dear Usha, Thank you for your valuable feedback, hope you..." -"James","Kenya","Couple","Studio Premier","July 2022","7 nights ·","Reviewed: 21 July 2022","Our third stay and we will be back love the place!","Excellent Breakfast, very helpful friendly staff always very welcoming","House keeping not as good as it used to be","Property response:","Dear James, Thank you for your valuable feedback, hope..." -"Wayne","Hong Kong","Studio Executive","6 nights ·","July 2022","Family","Reviewed: 17 July 2022","Superb","Great rooms, excellent breakfast, Restaurant Manager at breakfast weas very helpful and friendly. Great house keeping and very friendly staff.","Nil.","Property response:","Dear Wayne, Thank you for your valuable feedback. It..." -"Achumon","New Zealand","Studio Executive","2 nights ·","July 2022","Couple","Reviewed: 13 July 2022","Superb","I like the way you treated me in there and everything -Was very clean and tidy. The most think i like was your breaksfast","","Property response:","Dear Achumon, Thank you for your valuable feedback. It..." -"Natarajan","Singapore","Couple","Studio Premier","July 2022","6 nights ·","Reviewed: 12 July 2022","Superb","friendly staff","","Property response:","Dear Natarajan, Thank you for your valuable feedback. It..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Sivapragash","Malaysia","Studio Executive","1 night ·","July 2022","Group","Reviewed: 4 July 2022","Pretty pleasent","Clean, exclusive and reach out expectations","The check in process could have made much better. -We booked 3 rooms via a booking platform and requested rooms to be next to each other, request was agreed but not fulfilled.","Property response:","Dear Sivapragash, Thank you for your valuable feedback...." -"Sahaya","Bahrain","Executive Two-Bedroom Apartment","2 nights ·","July 2022","Family","Reviewed: 2 July 2022","Superb","Apartment is comfortable and well thought of. Broken bridge restaurant, Radio Room (bar), Infinity Pool and Gym is exceptional. Cupboards, toilets, wooden floor and everything is good for family or for long stay.","They should provide more taxi service.","Property response:","Dear Sahaya, Thank you for your valuable feedback. It..." -"Sunil","India","Executive Two-Bedroom Apartment","2 nights ·","June 2022","Solo traveller","Reviewed: 13 June 2022","was great","good service apartment and location","","Property response:","Dear Mr. Sunil, Thank you for your valuable feedback. It..." -"Rajesh","India","Studio Executive","2 nights ·","May 2022","Family","Reviewed: 29 May 2022","Superb","Spacious and clean rooms","Car parking facility","Property response:","Dear Mr. Rajesh, Thank you for your valuable feedback. It..." -"Panchananam","India","Group","Studio Premier","April 2022","7 nights ·","Reviewed: 10 May 2022","Superb","it took about 15-20 min to collect the keys","I am not sure about the payment process, but i was asked to pay in full at the time of check-in (for the entire stay)","Property response:","Dear Mr. Panchananam, Thank you for your valuable..." -"Hari","India","Executive Two-Bedroom Apartment","1 night ·","April 2022","Group","Reviewed: 17 April 2022","perfect weekend to spend","the property was super good with the location and breakfast was exceptional.","waiting time at reception was long.","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Gengatheran","United Arab Emirates","Studio Executive","2 nights ·","March 2022","Solo traveller","Reviewed: 13 March 2022","Very good","Generally the location, staff and the feel","Price","Property response:","Dear Guest, -Thank you for taking the time to review us...." -"Ramachandran","India","Family","One Bedroom Premier","January 2022","2 nights ·","Reviewed: 14 February 2022","Good","location","food","Property response:","Dear Guest, -Thank you for taking the time for this..." -"Christopher","United Kingdom","Studio Executive","2 nights ·","February 2022","Family","Reviewed: 7 February 2022","Pretty good","Bathroom","","Property response:","Dear Guest, -Thank you for taking the time to review us...." -"Ahmad","India","Studio Executive","1 night ·","November 2021","Group","Reviewed: 25 November 2021","Value for money and best place to stay for Individual, family and with friends.","Location of the Hotel Tremendous. Space and in house desired facilities provided in the Apartment are tremendous. Complementary breakfast very good.","Nothing noticed like this.","Property response:","Dear Guest, -Thank you for taking the time to review..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Akshaya","India","Studio Executive","1 night ·","November 2021","Couple","Reviewed: 21 November 2021","Superb","the amenities provided were awesome .","could have had valet parking","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Avik","Japan","Studio Executive","2 nights ·","October 2021","Solo traveller","Reviewed: 21 October 2021","Superb","Excellent rooms with very useful amenities","","Property response:","Dear Guest, -Thank you for this great feedback. -This..." -"Manikandan","India","Studio Executive","1 night ·","September 2021","Family","Reviewed: 5 October 2021","Good","Very nice food","In room toilet not clean","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Bharani","India","Studio Executive","1 night ·","September 2021","Couple","Reviewed: 2 October 2021","Superb","The size of the room","Staff are kind of rude and slow to process check in's","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Ismynametaken","United States","Studio Executive","2 nights ·","September 2021","Solo traveller","Reviewed: 23 September 2021","Excellent breakfast, beautiful rooftop infinity swimming pool, very decent fitness center","Excellent breakfast with tonnes of healthy options with a good spread of Indian and continental options, beautiful rooftop infinity swimming pool, very decent fitness center with both cardio and resistance exercise equipments, and a helpful onsite instructor (Srini) at the Gym, very welcoming customer service (Naman Pathak is one of them)","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Tanmmay","India","Studio Executive","1 night ·","September 2021","Solo traveller","Reviewed: 17 September 2021","Good","The food was good.","Firstly, the check in process was not half as smooth as it is at other places. -Second, it would be amazing if we were informed about the security deposit on the description of the property on the application or the website. -Third, the condition of the room was just above par. Could've been better. I've been to Somerset multiple times and this has to be the most disappointing experience I've had with the stay.","Property response:","Dear Guest, -Thank you for taking the time to review..." -"John","India","Family","Studio Premier","September 2021","3 nights ·","Reviewed: 12 September 2021","Very good","Front desk service and restaurant staff","Check in process","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Mohammed","India","Studio Executive","1 night ·","July 2021","Family","Reviewed: 20 July 2021","Very good","Breakfast could hav been better, i had high expectations bt a little disappointed","Breakfast","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Anuragh","India","Studio Executive","2 nights ·","July 2021","Group","Reviewed: 15 July 2021","Good stay. Food disappointed a little.","Veg breakfast was not very good. Non-veg breakfast was better.","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Vinay","India","Studio Executive","2 nights ·","June 2021","Solo traveller","Reviewed: 27 June 2021","Glad I cancelled ITC Grand booking and came to Somerset","Breakfast was not tasty and did not look like it was fresh.","Privacy location beach from 11th floor convinence","Property response:","Dear Guest, -Thank you for taking the time to review..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Ravishan11","Norway","Solo traveller","Studio Premier","April 2021","7 nights ·","Reviewed: 19 May 2021","Superb","Excellent and extremely supportive staff, -Very good facilities, definitely value for money -Big & spacious rooms","Breakfast buffet could be better","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Preetha","India","Studio Executive","1 night ·","April 2021","Solo traveller","Reviewed: 6 April 2021","Nice place to chill , stay and have fun","Breakfast was pretty descent, though not much varities were available","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Rajendran","India","Executive Two-Bedroom Apartment","2 nights ·","February 2024","Solo traveller","Reviewed: 5 March 2024","Good stay at Somerset...","Good staff n cordial atmos..clean abiance...","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Ganesh","India","Studio Executive","3 nights ·","February 2024","Couple","Reviewed: 13 February 2024","Very good","Ambiance and location","Overrated","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Nashida","Qatar","Studio Executive","1 night ·","October 2023","Solo traveller","Reviewed: 4 January 2024","Not my first choice in CHennai due to weak customer relations","Clean and spacious room","Customer service and first impressions. -Any hotel does its best to either offer or communicate with empathy when there is something that they cannot offer like an early check in. But there was no attempt made to show an understanding considering my profile and circumstances of international travel. -No one offered to pick or secure the bags while I waited in the lobby until check in time. -I have seen this with hotels that do well temporarily. What they don't realize is the future impact when they are not fully sold and depend on the tiniest choice a prospective customer has to make in comparison to other hotels with competitive edge in service.","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Shivani","India","Studio Executive","2 nights ·","December 2023","Family","Reviewed: 25 December 2023","Excellent stay for the whole family, especially kids","We had an excellent stay. The place was perfect, with excellent facilities for the whole family and very efficient and friendly staff. Highlights for us were, spacious and clean rooms, washer and dryer, kitchenette, no use of plastic bottles, kids outdoor play area, kids indoor play area, outdoor swimming pool, jacuzzi and steam and sauna. Breakfast was good too.","Nothing really.","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Prathap","United States","Executive Two-Bedroom Apartment","2 nights ·","December 2023","Solo traveller","Reviewed: 25 December 2023","Very good","Hand wash soap dispenser did not work properly. Breakfast buffett could be better as it was just above average. Need to strive for excellence in that area","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Bhasker","India","Studio Executive","1 night ·","November 2023","Family","Reviewed: 26 November 2023","great","room","NA","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Raj","India","Studio Executive","1 night ·","November 2023","Family","Reviewed: 26 November 2023","Great property with good ambience","Great 👍🏻","Nothing","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Ravi","United States","Studio Executive","14 nights ·","September 2023","Couple","Reviewed: 21 September 2023","Very good","The Housekeeping was done nicely. Kudos to Mr. Prakash from that team. He did an outstanding job all the time.","We were seeing some roaches in the room, that needs to be attended on priority to control them. Other wise the room was comfortable.","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Ponniah","Malaysia","Executive Two-Bedroom Apartment","7 nights ·","August 2023","Group","Reviewed: 15 August 2023","Good but can be better if more focus is placed on general cleanliness and simple needs on guest requ","Breakfast was excellent. Location too was ideal.","The cleanliness of the unit was poor. Misting to rid the room of cockroaches is recommended.","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Dr","India","Family","One Bedroom Premier","July 2023","7 nights ·","Reviewed: 25 July 2023","will come again. in fact continuing my stay Till 28 th","very comfortable.","traffic near hotel / school / takes a while to enter and exit","Property response:","Dear Guest, Thank you for taking the time to share your..." -"Harithiruppathi","Singapore","Studio Executive","2 nights ·","July 2023","Solo traveller","Reviewed: 5 July 2023","Pleasant stay overall. Few niggles that can be easily addressed by the management.","Size, amenities and cleanliness of rooms. Well equipped rooms with drinking water, utensils for cooking/making coffee, refrigerator, washer-dryer unit, storage cabinets, safety locker, etc. Comfortable bed to my liking with the firm mattress. Room is well lit. Bath is adequately equipped (don't expect everything like razors, eartips, etc.). It took some time adjusting to the hard water to wash off the soap though :) - -Access to the beach and city centre is great. Takes about 15 mins to get to Express Avenue.","I indicated my choice for a room with king bed in my booking. Reiterated the request in my message to the hotel when asked, and was assured that all rooms had the king bed. This was not true as the first room I was given had 2 single beds. They took my concern and allotted me a room with king bed though. - -The TV couldn't be switched off in the room I was given. It kept running with a blank screen. In these times of energy saving/sustainability, this isn't desirable. - -The process for breakfast is somewhat archaic considering that this is a 5 star hotel. They require us to get a coupon from the reception, while the reception says that guest can just state their room number and request the charges to be added to their invoice. The restaurant required that I pay them there, when I didn't even carry my wallet, as I was expecting the bill to room being available as in any other star hotel. Staff was understanding though and eventually added it to my room expense. Wonder why they didn't do it in the first place. - -Not a big deal breaker or complaint for me, but keep in mind that the hotel is located nearby a famous school. So during the time of entry and exit of students, there is slow moving traffic.","Property response:","Dear Hari, Thank you for your valuable feedback. we have..." -"Dr","India","Studio Executive","1 night ·","June 2023","Group","Reviewed: 3 June 2023","Peaceful and very relaxing","The homely atmosphere.","The uniform of the security guards and the staff.Not so nice","Property response:","Dear Dhanraj, Thank you for your valuable feedback. we..." -"Avinash","United States","Studio Executive","1 night ·","April 2023","Couple","Reviewed: 12 May 2023","Good","the ac didn’t work it was fixed very late","","Property response:","Dear Avinash, Thank you for your valuable feedback. we..." -"Vladimír","Czech Republic","Solo traveller","Studio Premier","May 2023","1 night ·","Reviewed: 4 May 2023","great place to stay","I stayed both in the suite and the big room with a terrace. both options were great and loved the kitchen in the room, superfast Internet, nice breakfast, and the rooftop swimming pool with rest areas. overall reasonable value for money.","I was not so happy when I moved from the suite to a superior room and my Internet speed dropped from 300 mbit to just 5. I had to complain three times throughout the day to get the speed to at least 50 mbit. otherwise a great stay. maybe the rooms could be a little better maintained but considering I came from the best hotel in town, it was still reasonably good.","Property response:","Dear Vladimir, We are glad to note that you had an..." -"Amrita","India","Studio Executive","1 night ·","April 2023","Family","Reviewed: 14 April 2023","Very good","Hospitality","Bathroom fittings should improve","Property response:","Dear Amrita, Thank you for your valuable feedback. we..." -"Ganesh","India","Studio Executive","2 nights ·","March 2023","Group","Reviewed: 17 March 2023","Superb","great location. polit staffs. clean rooms.","","Property response:","Dear Guest, Thank you for your valuable feedback. It..." -"Uthappa","India","Studio Executive","1 night ·","February 2023","Solo traveller","Reviewed: 20 February 2023","Very good","comfortable stay ..","","Property response:","Dear Mr.Utahppa, Thank you for your valuable feedback. we..." -"Febronia","Tanzania","Couple","Classic One-Bedroom Apartment","February 2023","2 nights ·","Reviewed: 16 February 2023","Very good","cleanness and comfort","dishes should be cleaned by housekeeping","Property response:","Dear Febronia, Thank you for your valuable feedback. we..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Shanker","Singapore","Executive Two-Bedroom Apartment","14 nights ·","December 2022","Family","Reviewed: 24 December 2022","Definitely will come back if standard continues to be maintained.","Location and the availability 2 bedroom apartments. Service of following staff was excellent: -Prakashraj - Housekeeping -Akash Das - Concierge -Koranjiappar - Broken Bridge Cafe","Smoking in rooms. Management needs to enforce the nonsmoking rules.","Property response:","Dear Shanker, Thank you for your valuable feedback. It..." -"M","India","Studio Executive","1 night ·","December 2022","Family","Reviewed: 20 December 2022","great","prime location","","Property response:","Dear Guest, Thank you for your valuable feedback. It..." -"Soumitra","India","Group","Studio Premier","October 2022","2 nights ·","Reviewed: 28 November 2022","Good","Good facilities ,location etc","Service was poor..","Property response:","Dear Soumitra, Thanks for your feedback on facilities and..." -"Capt","Malaysia","Executive Two-Bedroom Apartment","4 nights ·","November 2022","Family","Reviewed: 19 November 2022","Very good","Flexible with changes to bookings","Laundry took a long time and was delivered late","Property response:","Dear Guest, Thanks for your feedback on booking..." -"Preethika","Australia","Executive Two-Bedroom Apartment","2 nights ·","October 2022","Group","Reviewed: 2 November 2022","overall, good location and amenities but staff can be more pleasing.","great location","The front desk staff caused me distress by alleging I had not paid for the rooms when in fact I had paid and also paid the initial deposit (in cash). it seemed like the admin work was not done properly and the front desk staff refused to believe me. Fortunately , I had a credit card receipt so showed it as proof.","Property response:","Dear Preethika, Thanks for your feedback on location, We..." -"Yedidya","India","Studio Executive","1 night ·","August 2022","Group","Reviewed: 27 August 2022","Very good","been coming here for like so many years but some things aggravated me they dont give value to regular customers because of front desk staff changes this property needs some automatic own membership where when you have regular customers treat them better way , hopefully things change here thank you","","Property response:","Dear Yedidya, We regret that our property did not meet..." -"Pradeep","Bahrain","Executive Two-Bedroom Apartment","2 nights ·","August 2022","Family","Reviewed: 15 August 2022","underwhelmed","location and pool","breakfast","Property response:","Dear Pradeep, Thank you for your valuable feedback. It..." -"George","United Arab Emirates","Studio Executive","2 nights ·","May 2022","Couple","Reviewed: 27 July 2022","Meets expectations","Frequent visitor every time I visit Chennai. It was out of familiarity and convenience of location and the restaurant in the hotel.","We found a cockroach in the room. Informed the front desk and we were informed that they had recently done a pest control","Property response:","Dear George, Thank you for your valuable feedback, hope..." -"Sadasivam","United States","Family","One Bedroom Deluxe","July 2022","3 nights ·","Reviewed: 12 July 2022","Very Good","For breakfast, we have to collect coupons, not many options for breakfast variety, and not a friendly breakfast environment.","","Property response:","Dear Sadasivam, Thank you for your valuable feedback. We..." -"Somitra","India","Studio Executive","1 night ·","June 2022","Solo traveller","Reviewed: 23 June 2022","I loved the stay but I wish it was longer.","the swimming pool and it’s a service apartment","I wish I could get a better view","Property response:","Dear Chaturvedi, Thank you for your valuable feedback. It..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Sathish","India","Studio Executive","2 nights ·","May 2022","Family","Reviewed: 30 May 2022","Very good","Room and staff hospitality.","Na","Property response:","Dear Mr. Sathish, Thank you for your valuable feedback...." -"Yacob","India","Studio Executive","1 night ·","April 2022","Family","Reviewed: 27 April 2022","Good","Spacious Room","Breakfast Buffet was poor , no slippers were provided , staff were not proactive .","Property response:","Dear Mr. Yacob, -Thank you for sharing your review. We are..." -"Sandra","India","Studio Executive","1 night ·","March 2022","Family","Reviewed: 21 March 2022","Good","The comfort","The way the receptionist spoke to us was rude & not professional","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Ramachandran","India","Family","One Bedroom Premier","January 2022","6 nights ·","Reviewed: 7 February 2022","good","location and no crowd","food can be improved","Property response:","Dear Guest, -Thank you for taking the time to review us...." -"Ramachandran","India","Couple","One Bedroom Premier","January 2022","2 nights ·","Reviewed: 18 January 2022","Superb","the location...quiet atmosphere and comfort","food can improve","Property response:","Dear Guest, - -Thank you for your review. Hope you had a..." -"Subramanian","United Arab Emirates","Studio Executive","2 nights ·","January 2022","Family","Reviewed: 14 January 2022","Very good","The room was well equipped with a good kitchen and washing machine . very good house keeping service and the reception staff are brilliant too","The speed in service could have been better","Property response:","Dear Guest, Thank you for taking the time to review us...." -"Sivakumar","India","Studio Executive","1 night ·","January 2022","Solo traveller","Reviewed: 6 January 2022","Excellent locale but cleanliness needs to be attended to.","Room was spacious and quiet. Facilities left little to be desired.","Surprised to find small cockroaches in the bathroom. Cleanliness can be improved.","Property response:","Dear Guest, Thank you for taking the time to review us...." -"Nivead","India","Executive Two-Bedroom Apartment","1 night ·","November 2021","Family","Reviewed: 9 December 2021","Good","Everything except food","Restaurant worst","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Pasupathynath","Kuwait","Studio Executive","1 night ·","December 2021","Family","Reviewed: 6 December 2021","Familiar but a little disappointed with the cleanliness","My wife and I prefer Somerset for our stay in Chennai. The staff was amiable and friendly especially Mr. Murugan at the front desk. Always with a smile and ready to help customers.","I'm a big supporter of cleanliness. However this time I was a bit disappointed since the room was not clean. There were spots on the floor and we weren't provided the bath sandals. We request the management to take extra precaution and maintain a clean environment especially post Covid.","Property response:","Dear Guest, -Thank you for taking the time to review us...." -"Sundaran","India","Studio Executive","1 night ·","November 2021","Couple","Reviewed: 2 December 2021","Good place. Clean and value stay. Waiting time in lobby at check-in was frustrating.","clean and comfortable","too long check-in time.","Property response:","Dear Guest, -Thank you for taking the time to review..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Shreejit","India","Studio Executive","1 night ·","August 2021","Group","Reviewed: 24 October 2021","Very good","The check in.check out process was smooth, breakfast had ample options to choose from..the property was neat and clean.","","Property response:","Dear Guest, -Thank you for the review. -We hope you had a..." -"Yedidya","India","Studio Executive","2 nights ·","September 2021","Family","Reviewed: 13 September 2021","Good","The pool guy was very rude very very rude even when front desk order to do something he didn't do it , treating guests like that is always ruins your vacation when especially you with your family , I don't know he works in gym or At pool , I have been coming here more thank 29 times","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Senthil","India","Premier Two-Bedroom Apartment","1 night ·","July 2021","Group","Reviewed: 5 September 2021","Poor quality of food","Rooms","Food. Avg response on room service.","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Ps","India","Studio Executive","1 night ·","September 2021","Family","Reviewed: 3 September 2021","Very good","There is no proper service rendered by reception people","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Ramu","India","Studio Executive","1 night ·","August 2021","Solo traveller","Reviewed: 25 August 2021","Lobby rework is going on.staffs we good.rooms we very good.room service was good.","Room was comfortable.","Nothing","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Cyril","India","Studio Executive","1 night ·","July 2021","Couple","Reviewed: 2 August 2021","Very good","Professionalism","","Property response:","Dear Guest, -Thank you for taking the time to review us...." -"Nehavel","India","Couple","Studio Premier","July 2021","1 night ·","Reviewed: 31 July 2021","Superb","They made us wait for a very long time","","Property response:","Dear Guest, -Thank you for this review. -As we mentioned on..." -"Hari","India","Studio Executive","1 night ·","July 2021","Group","Reviewed: 5 July 2021","Very good","HOST SERVICE WAS GOOD SPECIALLY MR PRANAV HANDLED VERY WELL","ROOM SERVICE IS VER AVERAGE AS IT TOOK MORE TIME TO GET THINGS WHICH WE ASK","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Sivakumar","India","Studio Executive","3 nights ·","May 2021","Solo traveller","Reviewed: 22 May 2021","Excellent location. Cleanliness can be improved.","Quite and calm. Staff were attentive and supportive. Food was good given the current Covid situation.","Was surprised by some slight lapses in hygiene. There was no door mat in front of the bathroom and more surprisingly a couple of small cockroaches in the bathroom !","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Francesca","Italy","Studio Executive","3 nights ·","August 2022","Solo traveller","Reviewed: 30 August 2022","good place if you need to use a kitchen, otherwise there are better hotels in the same price range","the pool and the gym are very good, the location is great, the room spacious and well equipped, the breakfast at the restaurant good and varied","the smell of synthetic deodorant everywhere made me feel constantly in need of fresh air. I was given a room in a smoking floor, which I never asked for, and the smell was terrible at night.","Property response:","Dear Francesca, We regret that our property did not meet..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Owen","United Kingdom","Studio Executive","7 nights ·","August 2022","Solo traveller","Reviewed: 23 August 2022","Good","Good sized rooms, nice location, good pool","bathroom not very clean, breakfast disorganised","Property response:","Dear Owen, Thank you for your valuable feedback and..." -"Stefan","Romania","Studio Executive","3 nights ·","July 2022","Couple","Reviewed: 23 August 2022","Good for small trip to Chennai","the washing machine in apartament was super.","More cleaning needed. Near lamp and everywhere you see dust. -Even the windows outside was compeltly mess. also canot open them.","Property response:","Dear Stefan, Thank you for your valuable feedback ,We..." -"Darveshraji","India","Studio Executive","3 nights ·","July 2022","Family","Reviewed: 20 July 2022","Good","location it’s situated","rooms were little outdated. cleanliness not to -mark","Property response:","Dear Darveshraji, Thank you for your valuable feedback,..." -"Priyadarshan","India","Group","Classic One-Bedroom Apartment","July 2021","1 night ·","Reviewed: 8 August 2021","Weekend in chennai","Best location and property . Very apt for a weekend been regular for quiet sometime","Smoking rooms need some vent","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Sanjana","India","Executive Two-Bedroom Apartment","2 nights ·","July 2021","Family","Reviewed: 4 July 2021","Good","It’s homely","Furnitures are too old cleaniness also not as before","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Lavanya","India","Studio Executive","1 night ·","October 2021","Group","Reviewed: 30 October 2021","Very pathetic experience only because of that front offi thou we liked the room and other services.","The front office executive Mr.philip in chennai greenways road somerset ,truly made us felt why we booked the room , he was very rude and made us wait for so long and he was not able to understand our situation for 1000 rupees as we had some issues with my card and I said will go to room and pay the pending 1000rs in an hour and he said sorry mam our procedure our protocol and never let me get the key and made me wait in the lobby despite of me paying the entire room rent and 1000 was desposit money and I was requesting and pretty annoyed as he couldn't understand and support ....definitely not a standard to expect in a five star property .never have I felt this experience.","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Vishnu","India","Executive Two-Bedroom Apartment","1 night ·","March 2024","Group","Reviewed: 1 April 2024","Wonderful","The room was clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this apartment for anyone visiting Chennai","","","" -"Arunachalam","India","Studio Executive","1 night ·","March 2024","Group","Reviewed: 26 March 2024","we had a good time","Loved the atmosphere","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Ratul","India","Studio Executive","3 nights ·","March 2024","Group","Reviewed: 6 March 2024","Best for weekends","room & area","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Madara","Denmark","Studio Executive","4 nights ·","February 2024","Group","Reviewed: 26 February 2024","Excellent location, room, views, pool & friendly host","Excellent location - just few steps off the marina beach. The room was very clean and well designed. The kids enjoyed their evening in the pool. The host was very accommodating and their hospitality was much appreciated. The terrace was creatively designed fill with greeneries and it was very helpful in throwing a surprise party for my sister. The room has excellent view and witnessing the sunrise was pure bliss. We thoroughly enjoyed our stay there and we are looking forward to stay again.","Nothing","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Ranjan","India","Studio Executive","1 night ·","January 2024","Family","Reviewed: 20 February 2024","Overall experience was great","Spacious and comfortable rooms with excellent breakfast","Mosquitoes!","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Emmanuelprinceton","India","Family","Studio Premier","February 2024","2 nights ·","Reviewed: 20 February 2024","We had a very good time","Rooms and softy pillows","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Sangili","India","Studio Executive","1 night ·","January 2024","Group","Reviewed: 20 February 2024","My stay was great and I really enjoyed staying there. It was worth every penny","The location of the property is amazing. It is located at the walking distance from Marina Beach. I came from Delhi. Hence. staying so close to the beach was really rewarding and fulfilling. Additionally, the property is on a very calm street, thus finishing office work from there was easy.","There wasn't anything that I particularly disliked. The only thing I faced was that there were no good places for fine dining nearby. However, you can easily order online.","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Srilakshmi","United Arab Emirates","Studio Executive","1 night ·","February 2024","Couple","Reviewed: 18 February 2024","Best stay ever","Swimming pool was extraordinary","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Varun","India","Couple","Studio Premier","February 2024","2 nights ·","Reviewed: 13 February 2024","Best ever stay at chennai","the breakfast and cleanliness of the hotel","Nothing","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Sanil","India","Studio Executive","1 night ·","February 2024","Couple","Reviewed: 4 February 2024","Great","One of the best ever hotel in chennai","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Viennetta","United Kingdom","Family","Studio Premier","January 2024","3 nights ·","Reviewed: 18 January 2024","Exceptional","Everything 😍","Nothing really everything was excellent 👌🏽 Staff and service was up to the mark and will be looking forward to staying there again 🙂","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Madhavan","India","Studio Executive","1 night ·","December 2023","Family","Reviewed: 3 January 2024","Nice hotel with kitchen facilities, and friendly staff.","All facilities, Gym, bathroom, Swimming Pool, Sauna, Breakfast were really good. There is also an Apollo hospital next door in case of any medical requirements.","Nothing","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Sandeep","India","Executive Two-Bedroom Apartment","1 night ·","December 2023","Group","Reviewed: 2 January 2024","Fantastic","Rooms were bigger and clean","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Rebecca","India","Premier Two-Bedroom Apartment","1 night ·","December 2023","Group","Reviewed: 26 December 2023","Best view from the top","We really loved the place and hotel. Location was hot of the city, facilities were amazing.","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Karthik","India","Group","Studio Premier","December 2023","2 nights ·","Reviewed: 26 December 2023","Excellent stay","The bed and rooms were so clean","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Sudharshan","India","Studio Executive","1 night ·","December 2023","Group","Reviewed: 22 December 2023","Best ever stay","Breakfast and swimming pool","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Abdul","Kuwait","Group","Studio Premier","November 2023","4 nights ·","Reviewed: 27 November 2023","Best","Spacious room and tasty breakfast","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Rajah","India","Studio Executive","1 night ·","November 2023","Group","Reviewed: 27 November 2023","Memorable","Pillows and bed","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Roopeshwar","India","Premier Two-Bedroom Apartment","1 night ·","November 2023","Group","Reviewed: 22 November 2023","Good environment","Kitchen set up","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Siva","India","Studio Executive","4 nights ·","November 2023","Group","Reviewed: 15 November 2023","Fantastic food","Swimming pool and breakfast","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Asif","India","Group","Studio Premier","November 2023","1 night ·","Reviewed: 7 November 2023","One of the best in city","Clean and friendly environment","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Ajit","United States","Premier Two-Bedroom Apartment","3 nights ·","October 2023","Family","Reviewed: 4 November 2023","Everything was perfect","The rooms were clean and the restaurant has more option of food","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Rajarajan","United States","Studio Executive","2 nights ·","October 2023","Group","Reviewed: 21 October 2023","Will surly visit again!","One of finest hotel is Chennai city, spacious rooms with needed facilities","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Subham","India","Premier Two-Bedroom Apartment","1 night ·","October 2023","Group","Reviewed: 19 October 2023","Best place for get-together","Large living area and food options were more","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Haresh","Italy","Group","Studio Premier","October 2023","2 nights ·","Reviewed: 13 October 2023","Excellent","Best breakfast and bed","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Navin","India","Studio Executive","1 night ·","October 2023","Group","Reviewed: 7 October 2023","Perfect","Swimming pool and steam was great","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Navi","United Arab Emirates","Group","Classic One-Bedroom Apartment","October 2023","3 nights ·","Reviewed: 7 October 2023","Excellent stay","Well maintained, clean and pleasant","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Kannan","India","Studio Executive","1 night ·","September 2023","Couple","Reviewed: 2 October 2023","Perfect","Room was good and clam","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Gowrish","India","Studio Executive","1 night ·","September 2023","Group","Reviewed: 27 September 2023","Nice place","Clean washroom and good food","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Shilka","Malaysia","Studio Executive","1 night ·","September 2023","Group","Reviewed: 25 September 2023","Excellent","calm room with good view","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Nora","United States","Couple","One Bedroom Executive","September 2023","6 nights ·","Reviewed: 24 September 2023","Very comfortable stay with amazing staff and rooftop pool. 24/7 cafe and great room service","A very comfortable stay with an INCREDIBLE rooftop pool area. One huge infinity pool, a huge hot tub that is more like a heated second pool with jacuzzi jets, and a wading pool. Not a busy pool area, very relaxing","","Property response:","Dear Guest, Thank you for taking the time to share your..." -"Komagan","United Arab Emirates","Studio Executive","1 night ·","September 2023","Group","Reviewed: 20 September 2023","Wow","Swimming pool and room size","","Property response:","Dear Guest, Thank you for taking the time to share your..." -"Megha","India","Studio Executive","1 night ·","September 2023","Group","Reviewed: 20 September 2023","Pleasant environment","Clam place, good food","","Property response:","Dear Guest, Thank you for taking the time to share your..." -"Zahir","Oman","Studio Executive","3 nights ·","September 2023","Group","Reviewed: 19 September 2023","Fantastic rooms","All good","","Property response:","Dear Guest, Thank you for taking the time to share your..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Chandra","United Kingdom","Studio Executive","5 nights ·","September 2023","Group","Reviewed: 16 September 2023","Wow","Freshness of the room","","Property response:","Dear Guest, Thank you for taking the time to share your..." -"Ajay","India","Premier Two-Bedroom Apartment","1 night ·","September 2023","Group","Reviewed: 16 September 2023","Excellent","Friendly staffs, tasty food","","Property response:","Dear Guest, Thank you for taking the time to share your..." -"Krrishna","India","Studio Executive","1 night ·","September 2023","Couple","Reviewed: 15 September 2023","Best","Best room","","Property response:","Dear Guest, Thank you for taking the time to share your..." -"Santhosh","India","Studio Executive","1 night ·","September 2023","Family","Reviewed: 13 September 2023","Beautiful place to visit","Food was tasty, rooms are good","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Priyanka","India","Family","One Bedroom Premier","September 2023","1 night ·","Reviewed: 13 September 2023","Fabulous","Room and bed","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Selina","United Kingdom","Group","Studio Premier","September 2023","1 night ·","Reviewed: 10 September 2023","Pleasant","The pool and gym","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Nandhini","India","Studio Executive","1 night ·","September 2023","Family","Reviewed: 10 September 2023","Spacious rooms & breakfast was excellent","Excellent service","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Ravishankar","India","Group","One Bedroom Premier","September 2023","1 night ·","Reviewed: 10 September 2023","Bed was so comfortable","Lovely place","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Keerthi","India","Group","Studio Premier","September 2023","1 night ·","Reviewed: 10 September 2023","Breakfast was extremely good","swimming pool","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Anjali","India","Studio Executive","2 nights ·","September 2023","Solo traveller","Reviewed: 10 September 2023","Everything was good","Room","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Amrutha","India","Studio Executive","1 night ·","August 2023","Couple","Reviewed: 27 August 2023","Wow","Bed and breakfast","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Kadel","India","Executive Two-Bedroom Apartment","1 night ·","August 2023","Group","Reviewed: 27 August 2023","Best location and silent place","Room","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Hubertus","Germany","Studio Executive","7 nights ·","August 2023","Solo traveller","Reviewed: 26 August 2023","Reception staffs helped to get my suitcases which I had lost in airport","Staffs courtesy, breakfast and room","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Jürgen","Germany","Studio Executive","6 nights ·","August 2023","Solo traveller","Reviewed: 26 August 2023","Excellent stay","Breakfast","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Zuzana","Czech Republic","Studio Executive","6 nights ·","August 2023","Group","Reviewed: 24 August 2023","Breakfast was good","Best","","Property response:","Dear Guest, Thank you for taking the time to share your..." -"Chitrarasan","India","Executive Two-Bedroom Apartment","1 night ·","August 2023","Family","Reviewed: 23 August 2023","Good place for family","Had a good time in the hotel. Those who look for leisure time, especially family, will love this place. This was calm, comfy beds and clean place.","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Mirza","India","Studio Executive","7 nights ·","August 2023","Couple","Reviewed: 21 August 2023","Fabulous","Location and room","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Giri","India","Group","Studio Premier","August 2023","1 night ·","Reviewed: 17 August 2023","Calm place","Restaurant food","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Geoge","United Arab Emirates","Studio Executive","2 nights ·","August 2023","Family","Reviewed: 13 August 2023","Perfect","Room & Breakfast","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Shifan","India","Group","One Bedroom Premier","August 2023","1 night ·","Reviewed: 12 August 2023","Restaurant food was good","friendly environment","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Sushmit","India","Studio Executive","1 night ·","July 2023","Solo traveller","Reviewed: 12 August 2023","Room was spacious","Breakfast was excellent","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Sathish","India","Studio Executive","1 night ·","July 2023","Group","Reviewed: 12 August 2023","Wonderful","Best","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Janarthanan","Australia","Studio Executive","1 night ·","July 2023","Couple","Reviewed: 11 August 2023","We will keep coming back","Room and breakfast","Nothing","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Nandita","India","Studio Executive","2 nights ·","July 2023","Group","Reviewed: 8 August 2023","Loved the facilities","excellent service","breakfast options could be more","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Sriram","India","Studio Executive","1 night ·","July 2023","Group","Reviewed: 8 August 2023","room was spacious","Buffet breakfast was excellent","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Shreya","India","Studio Executive","1 night ·","July 2023","Group","Reviewed: 8 August 2023","will come back again","wonderful place","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Chakravarthy","India","Family","One Bedroom Premier","July 2023","1 night ·","Reviewed: 8 August 2023","really pleasant and clean rooms","The breakfast was excellent and the staffs were friendly","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Yun","Taiwan","Studio Executive","4 nights ·","August 2023","Family","Reviewed: 8 August 2023","quite place","room","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Mirra","India","Couple","One Bedroom Executive","July 2023","1 night ·","Reviewed: 27 July 2023","Exceptional","specious room","","Property response:","Dear Guest, Thank you for taking the time to share your..." -"Amar","India","Studio Executive","2 nights ·","July 2023","Solo traveller","Reviewed: 23 July 2023","Exceptional","rooms spacious and staff courtesy.","","Property response:","Dear Guest, Thank you for taking the time to share your..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Kathiresan","India","Studio Executive","1 night ·","July 2023","Couple","Reviewed: 22 July 2023","Exceptional","Room was spacious","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Tarakkad","Australia","Studio Executive","2 nights ·","May 2023","Solo traveller","Reviewed: 25 May 2023","excellent","The staff and the property is excellent","nothing","Property response:","Dear Tarakkad, We are glad to note that you had an..." -"Ricardo","India","Studio Executive","1 night ·","March 2023","Couple","Reviewed: 2 April 2023","Exceptional","the hotel was so quiet and the room was so good with nice views the staffs at the reception was so humble and treated us so warmed. specially Mr. kiruba was helping us to check in smoothly even it was busy.","all good","Property response:","Dear Ricardo, - -We are glad to note that you had an..." -"Santhosh","India","Couple","Studio Premier","March 2023","2 nights ·","Reviewed: 31 March 2023","Exceptional","Pool was good in hygenic and services and room was neat too","","Property response:","Dear Guest, Thank you for your valuable feedback. It..." -"Kirthana","India","Studio Executive","1 night ·","March 2023","Group","Reviewed: 27 March 2023","the most convenient and superb property","loved the property","","Property response:","Dear Guest, Thank you for your valuable feedback. It..." -"Simon","United Kingdom","Studio Executive","2 nights ·","March 2023","Couple","Reviewed: 18 March 2023","nice roomy space with useful kitchen and utility area - washing machines etc","loads of space and good value","n/a","Property response:","Dear Guest, Thank you for your valuable feedback. It..." -"Printha","Malaysia","Executive Two-Bedroom Apartment","3 nights ·","March 2023","Family","Reviewed: 6 March 2023","Exceptional","The hotel made booking very easy for me, they were very accommodating to all the things I needed for the stay. The rooms were clean, the staff were friendly, food was good and the beds were very comfortable. I had such a great stay there, coming back to India after 10 years, Somerset made it a very unforgettable experience for my family and I.","","Property response:","Dear Printha, Thank you for your valuable feedback. It..." -"Akram","India","Executive Two-Bedroom Apartment","3 nights ·","October 2022","Family","Reviewed: 25 October 2022","Amazing experience","Great Service","Nothing","Property response:","Dear Mr.Akram, Thank you for your valuable feedback. It..." -"Dr","Saudi Arabia","Executive Two-Bedroom Apartment","6 nights ·","October 2022","Couple","Reviewed: 23 October 2022","Excellent apartment","Everything","","Property response:","Dear Dr.Faihan, Thank you for your valuable feedback. It..." -"Patrick","United Kingdom","Studio Executive","5 nights ·","September 2022","Couple","Reviewed: 6 October 2022","Exceptional","The location was ideal. The staff were attentive, accommodating and informative. The room was ideal, comfortable, secure.... The hotel facilities, infinity pool, gym, sauna and steam room were brilliant; and the restaurants.","Nothing not to like.","Property response:","Dear Patric, Thank you for your valuable feedback. It..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Navas","United States","Couple","Classic One-Bedroom Apartment","August 2022","5 nights ·","Reviewed: 1 September 2022","Exceptional","breakfast and room were both AMAZING. 10/10. This place was a perfect value for 5 star. very well staffed. Everything delicious and clean and cool. I'm really glad I stayed there. Definitely the place to go.","","Property response:","Dear Navas, Thank you for your valuable feedback. It..." -"Adi","India","Family","Studio Premier","August 2022","1 night ·","Reviewed: 23 August 2022","Worst experience","The Bed and the balcony","This is my 4th time in somerset and I have never faced so many issues before, -1. All the taps in the room only had hot water flowing and after 2 call they came and rectified it -2.The shower gel was not all refilled and even beyond calling 2 times they didn't refill it, so I checked out itself. -3.The bathtub is one the reasons I choose somerset and this time the lid that stops the water flow from tub was missing and they didn't rectify it at all.","Property response:","Dear Adithya, Thank you for your valuable feedback and..." -"Hemanth","India","Family","Studio Premier","August 2022","1 night ·","Reviewed: 21 August 2022","Exceptional","Beautiful apartment","View swimming pool to beach very nice","Property response:","Dear Hemanth, Thank you for your valuable feedback. It..." -"Srinivasan","India","Family","Studio Premier","August 2022","1 night ·","Reviewed: 16 August 2022","Top class hospitality & excellent ambience","Great location, really pleasant and clean rooms but the thing that makes these words were staffs. All of them were very helpful and generous (Mgr.Muhammed, Pool coach, Dining staffs and staffs near entrance area). Infinity pool is a feather ina cap. Overall very excellent.","Waiting time to check-in is bit high.","Property response:","Dear Srinivasan, Thank you for your valuable feedback. It..." -"Anwesh","India","Studio Executive","1 night ·","July 2022","Solo traveller","Reviewed: 4 August 2022","Very Enjoyable stay, matching expectations. Recommending definitely!","Everything was perfect. The check-in was right on time, rooms represented a studio flat look with large beds and enough work space. The rooftop swimming pool is amazing, not to mention the jacuzzi is a nice place to sit back and relax with the rooftop view. Breakfast offered a variety of food and was extremely satisfying","","Property response:","Dear Anwesh, Thank you for your valuable feedback. It..." -"Haridass","India","Executive Two-Bedroom Apartment","1 night ·","July 2022","Group","Reviewed: 1 August 2022","Great stay","Stay and breakfast","Nothing","Property response:","Dear Haridass, Thank you for your valuable feedback. It..." -"Aniket","United Arab Emirates","Studio Executive","1 night ·","July 2022","Solo traveller","Reviewed: 26 July 2022","Exceptional","Breakfast was excellent! Super comfy bed. Late checkout was appreciated.","I had requested for a king bed but got just one. Funny smell in kitchenette area, but didn't spread to rest of the room so was not a major issue.","Property response:","Dear Aniket, Thank you for your valuable feedback, hope..." -"Shrehan","India","Studio Executive","1 night ·","May 2022","Solo traveller","Reviewed: 30 May 2022","Exceptional","Everything was perfect except the hotel price","","Property response:","Dear Mr. Shrehan, Thank you for your valuable feedback...." -"Ajay","India","Studio Executive","2 nights ·","May 2022","Couple","Reviewed: 7 May 2022","Exceptional","every thing","","Property response:","Dear Mr. Ajay, - -Thank you for your valuable feedback. It..." -"Madhuridha","India","Studio Executive","1 night ·","April 2022","Family","Reviewed: 19 April 2022","Exceptional","The size of the room","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Kailasht","United States","Studio Executive","1 night ·","March 2022","Family","Reviewed: 18 April 2022","Exceptional","Excelent service, amazing restaurant with s great breakfast buffet, close to everything and great hospitality. Rooms are nice and big, with nice views. Great amenities in the hotel","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Albert","","Studio Executive","1 night ·","December 2021","Family","Reviewed: 12 March 2022","Good -Good","Good","Service","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Vaitheezwaran","Sri Lanka","Couple","Studio Premier","March 2022","2 nights ·","Reviewed: 10 March 2022","Exceptional","everything was great food pool service and more -clean and fresh","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Kathirvel","India","Executive Two-Bedroom Apartment","3 nights ·","December 2021","Family","Reviewed: 3 December 2021","Best hotel -worst service ,zoom the pic and see a cigarette in the floor after the room is sanitisd","Room are not clean and rude staff behaviour - -Staff are not responsible - -House keeping the worst","House keeping and cleanliness - -Rude staff behaviour - -Too much of rules but they don't follow","Property response:","Dear Guest, -Thank you for taking the time to review..." -"J","India","Executive Two-Bedroom Apartment","1 night ·","October 2021","Family","Reviewed: 2 November 2021","Exceptional","The place as a whole","Feeling at home.","Property response:","Dear Guest -Thank you for taking time to review us. -Hope..." -"Signe","Denmark","Studio Executive","7 nights ·","October 2021","Group","Reviewed: 31 October 2021","Great","Liked the roof with the pool especially! -Cool staff who’s helpful","Only thing was pool closed by 7pm already","Property response:","Dear Guest, -Thank you for this review. -Hope you had a..." -"Rubina","India","Studio Executive","2 nights ·","October 2021","Solo traveller","Reviewed: 25 October 2021","Staff handling in the reception was not at all good. It was rude.","Room facilities","I came to checkin few min before 2pm but Lady in the reception was rude, asked me to wait she cannot make me checkin before 2pm, where in after me 3 clients came in to the reception and she checked them without asking them to wait. - -I was forcefully asked to pay extra 2000₹ where in I request i will be paying only 2nights amount rest after checked out as I am already paying one night money in advance, I was kept dragging this topic and they kept making excuses they don’t have change this that. - -I did not like reception staff at all.","Property response:","Dear Guest, -Thank you for this review. -We are sorry for..." -"Andrew","India","Studio Executive","1 night ·","October 2021","Couple","Reviewed: 20 October 2021","Exceptional","While our overall stay was exceptional, I have to add that Somerset should reduce water usage in the toilets. So much water is not needed for a basic flush.","The room was very comfortable and cozy. Great value for money and amazing restaurants in the lobby itself!","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Robert","India","Studio Executive","1 night ·","September 2021","Couple","Reviewed: 13 October 2021","Exceptional","Over all experience is Awsome, My all time favourite.","Worst Service, the person in the reception treaded me as a beggar, I was waiting for the room for 3hr, he haven’t set the exception for the wait time, he ask me to wait and wait and wait, First time i had a worst experience with reception, My wife was totally unhappy with the receptionist,","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Jagadish","United Kingdom","Studio Executive","4 nights ·","September 2021","Group","Reviewed: 10 September 2021","Good place with lazy service.","The location is nice and the place looks like shown in the photos. The amenities and arrangements are good but some basic utensils were missing in kitchen. The cleaning service was good and prompt.","The service was bad for my entire stay. There were few mandatory equipments/utensils missing and for every missed thing I had to call the service people 3-4 times. A couple of things weren’t delivered even after multiple reminders. Spent lot of time calling the reception and room service. A stay to forget in terms of service.","Property response:","Dear Guest, -Thank you for taking the time to review..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Ramu","India","Solo traveller","Studio Premier","September 2021","1 night ·","Reviewed: 8 September 2021","Exceptional","Rooms big size.","Slightly expensive","Property response:","Dear Sir, -Thank you for taking the time to review us -We..." -"Mohamedrizwan","India","Studio Executive","1 night ·","August 2021","Family","Reviewed: 29 August 2021","Pleasant stay","Calm stay","Nothing","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Avinash","India","Studio Executive","1 night ·","July 2021","Couple","Reviewed: 21 August 2021","Exceptional","Everything went well","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Swarna","India","Group","Studio Premier","August 2021","1 night ·","Reviewed: 21 August 2021","Amazing & comfortable experience!","The staff are very friendly and make you feel at home :)","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Vp","India","Couple","Studio Premier","August 2021","1 night ·","Reviewed: 20 August 2021","Nice Stay!","The Room Was Amazing!","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Sivaranjani","India","Studio Executive","1 night ·","August 2021","Couple","Reviewed: 15 August 2021","Exceptional","Food","Cleanness","Property response:","Dear Guest, -Thank you for taking the time to review..." -"ahmed","India","Studio Executive","1 night ·","July 2021","Group","Reviewed: 18 July 2021","Better than luxury hotels","The price offered -The quality of living -Staff behavior -Safety -Area","","Property response:","Dear Guest, -Thank you for taking the time to review us...." -"Narasimharaj","India","Studio Executive","1 night ·","June 2021","Couple","Reviewed: 15 July 2021","Exceptional","All the three went on well","If rooms were with windows, we will have good ventilation. Fan facility could have been provided.","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Saravana","India","Studio Executive","1 night ·","July 2021","Family","Reviewed: 11 July 2021","Exceptional","Except breakfast, everything was absolutely wonderful","Breakfast was worst I've ever had in my life","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Brittonishanth","India","Studio Executive","1 night ·","April 2021","Group","Reviewed: 6 April 2021","Exceptional","Interior","","Property response:","Dear Guest, -Thank you for rating us and as well your..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Shelley","United Kingdom","Executive Two-Bedroom Apartment","3 nights ·","November 2023","Family","Reviewed: 6 December 2023","lovely apartment and hotel with great in house restaurants and roof pool","We booked an apartment and it was very spacious and had a fully working kitchen, comfortable beds, and a washing machine which was a bonus after travelling for a month. -The breakfast was excellent and the pool area was really lovely and always very quiet. We especially liked the hot pool which was huge and warm, and the fact that the pool area was open until 10pm.","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Natasha","United Arab Emirates","Family","One Bedroom Premier","August 2023","5 nights ·","Reviewed: 26 August 2023","Passable","The microwave was not functional and old needs to be replaced and no iron board, no hangers..very few amenities in the apartment this time compared to my previous visits.","","Property response:","Dear Guest - -Thank you for sharing your review as your..." -"Pavithra","India","Family","Studio Premier","May 2023","1 night ·","Reviewed: 23 May 2023","was a bad experience cause that was my husband birthday and I informed the staff about it and though I have asked for a","infra","guest timing","Property response:","Dear Pavithra, Thank you for your valuable feedback. we..." -"Vijay","India","Group","Three-Bedroom Apartment","April 2023","1 night ·","Reviewed: 9 April 2023","Very poor","I booked 3 bedrooms and got 2 bedroom apartments","","Property response:","Dear Vijay, Thank you for your valuable feedback. we have..." -"Bala","United States","Premier Two-Bedroom Apartment","4 nights ·","March 2023","Family","Reviewed: 22 March 2023","excellent, will come back again","excellent location, overall well maintained","cockroaches in the bathrooms; the wooden floor had bumps","Property response:","Dear Bala, Thank you for your valuable feedback. we have..." -"Husain","India","Studio Executive","1 night ·","March 2023","Family","Reviewed: 16 March 2023","Passable","Cockroaches in toilet and rooms","","Property response:","Dear Husain, Thank you for your valuable feedback. we..." -"Bharani","India","Studio Executive","1 night ·","October 2022","Couple","Reviewed: 28 October 2022","Passable","nice spacious rooms and connect to radioroom","too many restrictions and questioning by the security","Property response:","Dear Bharani, We regret that our property did not meet..." -"Prince","Singapore","Studio Executive","3 nights ·","October 2022","Solo traveller","Reviewed: 2 October 2022","Disappointed with 2 departments","Lobby","Housekeeping responds very slow and no response at all.Reception very bad no hospitality smile.","Property response:","Dear Kalil, We regret that our property did not meet your..." -"Lavanya","United States","Solo traveller","Studio Premier","September 2022","4 nights ·","Reviewed: 19 September 2022","Disappointing","Breakfast was good . Some items weren't available even though we went at 930am. We were told breakfast was available till 1030am daily -Room was spacious. Utilities available","I had sent a message while booking that we needed the room between 1230 to 1pm however it wasn't ready until 2pm -The room smelt of fungus and after multiple complaints over multiple days, a UV or some detector of kind was kept . The smell went away to an extent only on the day we checked out -Pool was good however when someone doesn't prefer to wear swimsuit, they should be allowed to wear a swim wear that's decent and they are comfortable wearing -Kettle did not work and was not checked when the room was provided.","Property response:","Dear Lavanya, We regret that our property did not meet..." -"Thomas","India","Couple","Studio Premier","August 2022","1 night ·","Reviewed: 17 September 2022","disappointing","the location was great!","the staff were horrible towards us","Property response:","Dear Thomas, We regret that our property did not meet..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Komal","India","Studio Executive","1 night ·","July 2022","Couple","Reviewed: 1 July 2022","Very poor","Room service was really slow and a lot of toiletaries were missing. -Pool access was denied post 7pm as there was some shooting","","Property response:","Dear Komal, We regret that our property did not meet your..." -"Jaganath","India","Studio Executive","1 night ·","June 2022","Family","Reviewed: 6 June 2022","Ok","Very poor arrival greetings. Had to wait for one hour to check in. Room was not ready . No smile or greetings FD from front office desk. No proper training or system followed at front desk!!!","","Property response:","Dear Mr.Jaganath, We regret that our property did not..." -"Vijay","India","Studio Executive","1 night ·","May 2022","Family","Reviewed: 19 May 2022","Exceptional","Swimming","Cofee","Property response:","Dear Mr. Vijay, Thank you for your valuable feedback. It..." -"Ramesh","India","Studio Executive","1 night ·","April 2022","Solo traveller","Reviewed: 28 April 2022","Not recommended","Only room is good. -Neat n clean. -Without waiting got the room immediately","Breakfast was not at all good, non of the Breakfast items good. Service was totally unsatisfied, for the night dinner only foe couple allowed. We were not allowed to have dinner so went to leela palace and had our dinner. It was so embarrassing that being a room guest we not able to have dinner at in the same hotel restaurant . - -Not recommended for anything","Property response:","Dear Yacob, - -Thank you for sharing your review. We are..." -"Om","India","Studio Executive","1 night ·","October 2021","Group","Reviewed: 18 October 2021","unpleasant experience","nothing","The reception/host was unprofessional - too much confusion on the number of people allowed in a room - Staffs created Nuisance at 1:30 AM","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Mathurbhashini","India","Studio Executive","2 nights ·","October 2021","Group","Reviewed: 14 October 2021","Decent. Could be better.","Good location, neat rooms.","Service takes very long. Be it a request for a remote or change in AC temperature. The room was pretty hot and we couldn't adjust the temperature and it was never rectified.","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Lalith","India","Studio Executive","1 night ·","October 2021","Couple","Reviewed: 12 October 2021","Pleasant","Cockroaches in the room","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Pascal","France","Executive Two-Bedroom Apartment","2 nights ·","August 2021","Family","Reviewed: 11 October 2021","Passable","The food court and offers have greatly improved.","Somerset Greenways was a great place to stay some years ago but has dramatically declined maintenance-wise of the lovely apartments. Maybe the Covid19 pandemic and shutdowns have a role to play but is not an excuse for the price paid. Understandably, we were not able to use the beautiful swimming pool and enjoy sea watching from there.","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Revathy","India","Studio Executive","1 night ·","August 2021","Couple","Reviewed: 31 August 2021","I asked for the very simple room decoration to surprise my fiancé on his bday but they failed to do it. Also, booking.co","Only the room and view","No response at all from the front office 😡 they’re failing if we request for anything 😡","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Girish","India","Studio Executive","1 night ·","April 2021","Couple","Reviewed: 2 May 2021","Didn’t return my security deposit yet","The property was decent. A/C didn’t work during the night. They haven’t refunded my security deposit yet and it’s been more than 20 days","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Tejaswini","India","Studio Executive","2 nights ·","April 2021","Couple","Reviewed: 6 April 2021","Exceptional","They should have informed about the pool while booking with booking.com.","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Aadhyanta","Malaysia","Studio Executive","6 nights ·","January 2024","Family","Reviewed: 23 January 2024","Ok but not great. Would not stay again.","Pleasant reception staff. Food was fantastic as there are 3 restaurants which all provide a good room service. The breakfast selection was very mediocre.","Disliked · Rooms were very stuffy with the entire family waking up with sniffles from Day 1. There were also cockroaches seen in the room and outside in the corridor. Not entirely expected for a so-called 5 star accommodation. -Also, after having booked 2 rooms for almost a week, when we asked for a late check-out in one room, they would only allow us till 3 pm (even though one room had been checked out at 9 am and we checked both rooms in at midnight). Beyond that, we were told there would be a charge applicable. As a result, we were hanging around the lounge in the lobby until 6pm, in time to leave to the airport, which also raised eyebrows in the Reception area.","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Maha","India","Studio Executive","1 night ·","July 2023","Family","Reviewed: 31 July 2023","Very poor","The room .. very old spooky room next to the emergency room .. different sounds and AC did not work . Bed had bugs and no effect even after complaining - -Restroom was not great . Very old pipelines rusted - -Very disappointed with my stay with Somerset -Always I choose Somerset and citadines but no effects after complaining","","Property response:","Dear Maha, Thank you for your valuable feedback. My..." -"Nanthiny","Malaysia","Couple","Classic One-Bedroom Apartment","March 2023","1 night ·","Reviewed: 8 March 2023","totally wasted . especially the way staff work. very pushy","nothing I like about it . the entire staff service made the stay miserable. due to that not even feel comfortable with the facilities or rooms .","entire staff and the work they doing in the name of service and hotel policy . I rather book cheaper hotel and enjoy the stay without any hassle .","Property response:","Dear Nanthiny, Thank you for your valuable feedback. we..." -"Mehdi","India","Studio Executive","3 nights ·","February 2023","Family","Reviewed: 15 February 2023","Disappointing","Mr Pratha or partha was very rude at the reception. Secondly I asked for a Igst invoice and they have yet not mailed me. F&B dept is very unprofessional.","","Property response:","Dear Mehdi, Thank you for your valuable feedback. we have..." -"Vikram","India","Studio Executive","1 night ·","February 2023","Group","Reviewed: 13 February 2023","Never again.","the rooms were stinking and filthy.","","Property response:","Dear Vikram, Thank you for your valuable feedback. we..." -"Sunil","India","Executive Two-Bedroom Apartment","3 nights ·","January 2023","Family","Reviewed: 27 January 2023","great property- but staff & service sucks — just untrained people don’t know how to talk or take orders clearly .. c","beautiful rooms , great location & has a fantastic bas radio room .. great food in the whole","staff service has become terrible - response time for room service or house keeping needs multiple follow ups .. super frustrating","Property response:","Dear Guest, Thank you for your valuable feedback. we have..." -"Isaac","South Africa","Studio Executive","1 night ·","January 2023","Family","Reviewed: 25 January 2023","Not so much to write home about","The security and porters were very friendly and helpful.","The reception we received was not up to scratch. There was an attempt to get us to pay for early check-in even though we asked beforehand, and it was agreed to. -We were made to wait for a long time to check us in as they kept on helping check-out patrons whilst helping us.","Property response:","Dear Isaac, Thank you for your valuable feedback. We have..." -"Shakthi","India","Group","Studio Premier","November 2022","1 night ·","Reviewed: 14 November 2022","Very poor","the location and the rooms","everything , the staff were very rude and demanding . the hospitality is a a shame to tsomerset","Property response:","Dear Shakthi Priya, Greetings from Somerset Greenways..." -"Achu","India","Studio Executive","2 nights ·","October 2022","Group","Reviewed: 3 November 2022","I would never ever go back for a stay there","the rooms were ok","the staff is the worst I’ve seen in any star hotel … how they can operate the hotel with staff like this is beyond me. the reception and front office staff were the worst","Property response:","Dear Achu, - -Greetings from Somerset Greenways..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Dinker","India","Studio Executive","1 night ·","October 2022","Group","Reviewed: 6 October 2022","Bad experience","Spacious room, clean bathroom","A lot we did not like, to start with very unfriendly front office staff, AC was leaking when we checked in, we asked for a smoking room but we were given a non-smoking room on the 7th floor of the building. The breakfast menu was very limited for the cost.","Property response:","Dear Kalil, We regret that our property did not meet your..." -"Mohammed","Oman","Studio Executive","3 nights ·","August 2022","Family","Reviewed: 19 August 2022","Passable","The breakfast was good, it was a multi-choice buffet, the staff was late in serving the side orders, the location of the accommodation is in a relatively quiet neighborhood","The hotel did not fulfill my request to provide two rooms for children with twin beds, the bathroom facilities are incomplete, the washing machine is not working, I asked the receptionist to check out at 2 o’clock and he refused, a five star hotel but with a 3 star specification, I was not comfortable in it","Property response:","Dear Mohammed, Thank you for your valuable feedback, We..." -"Raghuram","India","Family","One Bedroom Executive","June 2022","1 night ·","Reviewed: 20 June 2022","Very bad","Unprofessional staff","","Property response:","Dear Mr.Raghuram, We regret that our property did not..." -"Muhammed","India","Couple","Studio Premier","May 2022","1 night ·","Reviewed: 2 June 2022","staff good ,but facility bad","staff and location","bath room very old and not clean , flush not working , most power points was not working, linens was not fresh","Property response:","Dear Mr.Muhammed, - -Thank you for your feedback and we are..." -"Ramya","India","Studio Executive","3 nights ·","April 2022","Family","Reviewed: 13 April 2022","Disappointing experience - chose this place after comparing with many; it was different in person","Friendly staff who definitely tried to resolve issues faced. Complaints were always attended to, though the basic issues were such that the staff could not resolve them naturally. Good room and lobby area.","1. Major renovation going on which was not told to us in spite of specifically checking on play area, restaurants, etc. - this made the stay very painful - no play area, only one restaurant working etc.. 2. Food quality below average, including being stale sometimes. 3. Buffet breakfast not at all at par with other similar hotels. 4. Having to clean vessels in the room everyday made the stay extra painful.","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Raghu","India","Studio Executive","1 night ·","February 2022","Solo traveller","Reviewed: 12 April 2022","Average","It was so good a few years ago. Now the property is not up to the mark. Room maintenance can improve. The room service was extremely slow.","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Chaudhuri","India","Studio Executive","1 night ·","February 2022","Couple","Reviewed: 27 March 2022","Would not recommend it. Better to stay elsewhere and visit radioroom","Location and cleanliness","Have stayed in many Somerset properties across South East Asia, the room was dated, no assistance with luggage , no instructions in the room, in room food items were very limited, service super slow. High cost hence poor value for money.","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Roselyn","India","Family","Studio Premier","January 2022","3 nights ·","Reviewed: 14 January 2022","Not worth the stay","Spacious room.","1. The front desk staff were not professional (was rude on call n not courteous) -2. Untidy kitchen and there were rats and vessels were smelling -3. Worn out vessels and insects on bed -3. No proper customer service by the front desk staff as we wanted to extend the stay","Property response:","Dear Guest, Thank you for taking the time to review us...." -"Dr","India","Group","Classic One-Bedroom Apartment","October 2021","2 nights ·","Reviewed: 25 October 2021","Other than the check in and check out everything else was good .","Shortage of staff an very slow processing due to lack of potential staff at the reception.","Room and the Room service .Food quality was very good. I enjoyed everything I ordered .","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Mathumitha","India","Studio Executive","3 nights ·","October 2021","Group","Reviewed: 17 October 2021","Disappointing","Bad smell in the carpet and the rooms","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Yuvaraj","India","Studio Executive","1 night ·","September 2021","Solo traveller","Reviewed: 4 September 2021","Poor","Location and property","Facility management. Very poorly maintained. Enquiry response horrible ( not really synonym, but couldn't find a better word)","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Sakshi","India","Group","Studio Premier","August 2021","1 night ·","Reviewed: 27 August 2021","Staff are rude","-","Staff behaviour rude","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Capt","Malaysia","Studio Executive","2 nights ·","April 2021","Solo traveller","Reviewed: 7 May 2021","Pleasant","Location","Has cockroaches in the room","Property response:","Dear Guest, -Thank you for taking the time for this..." -"Bayarmagnai","Mongolia","Studio Executive","21 nights ·","April 2021","Family","Reviewed: 21 April 2021","Poor","cheating me","","Property response:","Dear Sir, -Thank you for taking the time to review us. -We..." -"Cycamore","India","Studio Executive","1 night ·","February 2024","Family","Reviewed: 19 February 2024","Bad","Too expensive,","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Ashwin","Canada","Studio Executive","1 night ·","October 2023","Couple","Reviewed: 15 October 2023","Terrible. Unpleasant.","Terrible hotel. Old and dingy. Doesn’t feel like a 5 star hotel. Avoid at all cost.","Terrible smell. Mould. Old bathroom fittings. Lobby sucks big time. Not 5 star standards.","Property response:","Dear Ashwin, Thank you for sharing your review as your..." -"Kasliwal","India","Studio Executive","1 night ·","June 2023","Couple","Reviewed: 15 June 2023","Poor","The AC wasn't working properly, didn't get assistance even after placing complaint.","","Property response:","Dear Kasliwal, Thank you for your valuable feedback. we..." -"Canne","Malaysia","Studio Executive","4 nights ·","May 2023","Couple","Reviewed: 1 June 2023","its was terrible and not publish as on the internet. we feel cheated.","the distance is more likable to leela palace to meet our business partners and relatives. otherwise all other service is not the same as publish in the internet.","I WILL NOT RECOMMEND THIS HOTEL TO ANYONE FROM YOUR BOOKING. COM, What shows on the page and seeing as believing it. -the service was bad, it wasn't a hotel but more like homestay accommodation. The room key doesn't work as well. I would suggest, booking.com not to tarnish its name by giving a 5-star hotel. -Pls, avoid promoting their hotel. -Dr. Gopala Krishnan and Dr. Bernadette, at the age of 89 and 70 feels is just a waste of money to book this hotel. - -thank you.","Property response:","Dear Canne, Thank you for your valuable feedback. My..." -"Sahil","India","Studio Executive","1 night ·","April 2023","Couple","Reviewed: 2 April 2023","Passable","location, Pool Area, Room size.","Cleanliness is very poor, found a dead cockroach on the bed and informed the staff about it as well.","Property response:","Dear Sahil, Thank you for your valuable feedback. we have..." -"S","India","Studio Executive","1 night ·","February 2023","Family","Reviewed: 12 February 2023","Poor","Disappointed anc no menu varieties.. -Very apathy service -House keeping slow -Many items missing in room basics accessories. Had to follow up 3 times -Outdated TV and changes belonging to 2005 -Property and room facilities look one generation behind","Horrible tv , no choice of OTT channels, 15 year old stereo sony with no blues tooth -Poor sound, lighting room very old style - -Bathing area too small and containers of shower gel kept falling down -Bath tub unclean and too old -All kitchen cabinets loose and nog closing proper -Room setvice anc house keeping speed not even 25% of other similar hotels -Service is apathy anc clueless -Lobby too slow and confused to core","Property response:","Dear Guest, Thank you for your valuable feedback. we have..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Jamil","United Arab Emirates","Studio Executive","2 nights ·","January 2023","Group","Reviewed: 21 January 2023","Horrible","only the location","not clean, not work for the money spend. it’s not at all a 5star property","Property response:","Dear Jamil,Thank you for your valuable feedback. we have..." -"Keerthivasan","India","Studio Executive","3 nights ·","October 2022","Family","Reviewed: 9 October 2022","not worth the value below expectation","location","very rude staff -not clean -hotel worn out","Property response:","Dear Keerthivasan, We regret that our property did not..." -"Anastasia","Russia","Studio Executive","1 night ·","September 2022","Family","Reviewed: 21 September 2022","no sleep , just stress","-","the smell from the AC was terrible , loud music with loud party of people, when I called them they said they will ask to turn the music off but the didn’t","Property response:","Dear Anastasia, We regret that our property did not meet..." -"Varatharajan","India","Studio Executive","1 night ·","August 2022","Family","Reviewed: 29 August 2022","Bad","Property was not clean at all. All the facilities available in the room are of old technology. Not worth","","Property response:","Dear Mr.Varatharajan, We regret that our property did not..." -"Ömer","Turkey","Studio Executive","7 nights ·","October 2021","Group","Reviewed: 5 November 2021","Rat in the room","Worst experience ever. there was a rat in room at night and we woke up after we saw it. Hotel crew changed our room with dirty one. when we try to cancel booking they also asked for more money and finally they lied us about 1 day payment back. they Said it is ok we will pay back check your bank but still no money in account.","Worst experience ever. there was a rat in room at night and we woke up after we saw it. Hotel crew changed our room with dirty one. when we try to cancel booking they also asked for more money and finally they lied us about 1 day payment back. they Said it is ok we will pay back check your bank but still no money in account.","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Jerom","India","Studio Executive","1 night ·","October 2021","Group","Reviewed: 12 October 2021","Worst Hospilaty by Mr .Philipe front office staff","Ur Hospitality the wave thy speak to the guest is totally rude","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Samyukta","India","Couple","Studio Premier","October 2021","3 nights ·","Reviewed: 3 October 2021","Terrible","Maintenance was terrible. Towels were torn. Staff were not courteous. AC didn't work properly. Complete waste of money.","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"D","India","Executive Two-Bedroom Apartment","4 nights ·","August 2021","Family","Reviewed: 23 August 2021","Waste of money","Nothing","Not comfortable staff.. -In front desk there is no one to help guest.. -Please appoint some professional staff in front desk they don't care about the guest stay.. -Unhygienic rooms..","Property response:","Dear Guest, -Thank you for taking the time to review us...." -"Lokesh","India","Studio Executive","1 night ·","April 2021","Couple","Reviewed: 19 April 2021","Hygiene issue","I found cockroaches in my room, we then shifted to another room even then the room smelled like cigarette smoke.","","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Renjith","India","Studio Executive","2 nights ·","April 2021","Couple","Reviewed: 15 April 2021","Not really great","Nice hospitality and good staff","Room not clean housekeeping service very slow no good cooking pan no hot water very sad bcz am ur regular customer this time very worst experience","Property response:","Dear Guest, -Thank you for taking the time to review..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Abhinaya","India","Studio Executive","6 nights ·","April 2021","Couple","Reviewed: 6 April 2021","Worse","Staff wer rude , They left the room open after the room service during our stay. They made us wait 2 hours while checkin even when we wer way late than the actual checkin time.","","Property response:","Dear Guest, -Thank you for taking the time to review us...." -"Dinesh","India","Studio Executive","3 nights ·","November 2021","Solo traveller","Reviewed: 25 November 2021","Functional experience, did not delight","Location and layout of the room.","Kicherte was not stocked with right utensils. -Hot water did not work on arrival -Water flow on taps was unregulated, splashing due to blocked pores","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Anonymous","India","Studio Executive","1 night ·","October 2021","Solo traveller","Reviewed: 30 October 2021","good sleep with cold bath !","location and bed …bed was actually very very good and had nice sleep","staff didn xplain about hot water and breakfast at 9.30am was not hot may be should eat it early to have it hot..!","Property response:","Dear Guest, -Thank you for this review. -Though you had..." -"Anonymous","India","Studio Executive","1 night ·","August 2021","Couple","Reviewed: 13 October 2021","Good","Atmosphere..ambiance..","For the key they providing single key..in the lift we couldn't access without key..if the other person stays in the room automatically room switches gets off..","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Anonymous","India","Studio Executive","1 night ·","August 2021","Couple","Reviewed: 18 August 2021","Passable","The room","A lady Receptionist (17th August 2021Afternoon) STARING us like something unusual, seeing up and down. That makes me feel so uncomfortable being with my fiance. -And the construction was happening right down our window, was so noisy and reason to check out early. And I didn't have patience to again going and standing there infront of that lady.","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Anonymous","India","Studio Executive","1 night ·","July 2021","Group","Reviewed: 18 July 2021","Leisure stay - not satisfied","Food was very tasty. Room is spacious with good in room amenities","There was a cockroach in my room. The washbasin was getting clogged. I asked for one channel on tv and that was not added. Room service was late.","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Anonymous","India","Couple","One Bedroom Executive","July 2022","1 night ·","Reviewed: 14 July 2022","Very poor","delayed check in. extremely bad.","","Property response:","Dear Guest, We regret that our property did not meet your..." -"Anonymous","United Arab Emirates","Family","Studio Premier","June 2021","4 nights ·","Reviewed: 21 June 2021","Bad","Location, breakfast and convenience.","Insects in the kettle, stench as you enter the hotel as well as staff uninterested and slightly rude.","Property response:","Dear Guest, -Thank you for taking the time to review..." -"Anonymous","India","Studio Executive","2 nights ·","November 2022","Couple","Reviewed: 6 November 2022","nuthg to say I had a bad stay in the property","the worst proprty and staff","I didn’t like the property","Property response:","Dear Guest, Greetings from Somerset Greenways Chennai!..." -"Anonymous","India","Studio Executive","3 nights ·","October 2021","Solo traveller","Reviewed: 25 October 2021","Maybe I expected too much","Friendly staff.. they are definitely your champions saving the day!!","-Maybe because the property was closed for a while --I expected the corridors not to have a bad stench --I didn’t expect to be welcomed into the room by cockroaches --I expected a bin in the kitchenette --And at last the bidet had to leak and flood the bathroom. - -sorry, maybe I expected too much","Property response:","Dear Guest, -Thank you for this review. -We will..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Kerstin","Switzerland","Studio Executive","5 nights ·","January 2024","Couple","Reviewed: 29 January 2024","Superb","Das Frühstück war sehr reichhaltig und gut. Die Kellner liebenswürdig, hilfsbereit und freundlich. -Auch an der Rezeption waren die Damen und Herren sehr zuvorkommend, nett und hilfsbereit. -Wir haben uns sehr wohl gefühlt. Besten Dank an alle!","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Krzysztof","Poland","Studio Executive","2 nights ·","May 2023","Solo traveller","Reviewed: 6 May 2023","Superb","ogromny, wygodny pokoj ze wszystkim co tylko potrzeba, przepyszne śniadania, niesamowity widok z basenu, wspaniała, pomocna obsługa a szczególnie przemiły Pan trener z siłowni","","Property response:","Dear Krz, We are glad to note that you had an enjoyable..." -"Von","Switzerland","Family","Studio Premier","January 2023","3 nights ·","Reviewed: 14 January 2023","Kostet etwas aber Preisleistung war angemessen","Ein guter Rückzugsort von der Stadt. Weiter, schöner Ausblick vom Dach mit den Pools. -Grosses Zimmer, grosser Balkon, Mitarbeiter freundlich und bemüht.","Das Kinderspielzimmer und die eine Lounge waren leider nicht benutzbar, da in Renovation und beim Spielplatz fehlen die Schaukeln.","Property response:","Dear Guest, Thank you for your valuable feedback. we have..." -"Michel","Netherlands","Studio Executive","2 nights ·","November 2023","Couple","Reviewed: 26 November 2023","Good","Ruime kamer,","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Raissa","Reunion","Studio Executive","1 night ·","February 2023","Couple","Reviewed: 6 March 2023","Good","La literie, la grandeur de la chambre, la machine à laver à disposition, le hall et le coin lecture.","Le bruit des travaux non prévenus non excusés même si cela nous a pas dérangé car levés et partis tôt. Le dégivrage du frigo de notre chambre à notre arrivée, le fer à repasser qui fuyait ça a fait beaucoup d’eau dans la chambre ces 2 événements","Property response:","Dear Raissa, Thank you for your valuable feedback. It..." -"H7mood89","Oman","Studio Executive","5 nights ·","January 2022","Family","Reviewed: 29 January 2022","تشيناي","كل شي كان مميز من الطاقم الى المرافق التابعه في الفندق والمطعم","السرير لم اتوقع على مستوى الفندق خمس نجوم ان يكون السرير بدرجة التدني لم يكن مريحا وظاهر انه مستهلك في الغرفة رقم 619","Property response:","Dear Guest, Thank you for taking the time to review us...." -"Eny","Indonesia","Executive Two-Bedroom Apartment","5 nights ·","March 2024","Couple","Reviewed: 10 March 2024","pengalaman menginap yang luar biasa dan luar biasa.","mereka memiliki bantuan kursi roda yang sangat dibutuhkan selama saya menginap","","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Santiago","Argentina","Studio Executive","1 night ·","August 2023","Solo traveller","Reviewed: 30 August 2023","Excelente","La habitación muy grande y comoda. El personal del hotel muy atento, especialmente el señor que se encuentra en la puerta de entrada. El desayuno muy variado.","nada","Property response:","Dear Guest, - -Thank you for taking the time to share your..." -"Didier","France","Studio Executive","1 night ·","March 2023","Couple","Reviewed: 17 March 2023","excellent pour finir le voyage avant de reprendre l'avion","hôtel parfait correspondant au prix pour l'Inde -points forts magnifique piscine sur la terrasse avec bains de soleil vue panoramique sur la ville et la mer -sauna hammam salle de sport -restauration 24/24 excellent .Pdj buffet très copieux et excellent -personnel très pro","","Property response:","Dear Guest, Thank you for your valuable feedback. It..." -"سعيد","Oman","Studio Executive","6 nights ·","March 2023","Family","Reviewed: 9 March 2023","مكان ممتاز انا انصح المل بزيارة هذا المكان الموطفين ودودين ومتعاونين اشكركم واشكر السيده على اعمالها","Ok ok ok good","كل شي ممتاز","Property response:","Dear Guest, Thank you for your valuable feedback. It..." -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Amina","Spain","Studio Executive","1 night ·","February 2023","Group","Reviewed: 1 February 2023","en general aceptable","cómodo","desayuno","Property response:","Dear Guest, Thank you for your valuable feedback. we have..." -"Amina","Spain","Studio Executive","1 night ·","February 2023","Group","Reviewed: 1 February 2023","en general bien","muy cómodo","el desayuno","Property response:","Dear Guest, Thank you for your valuable feedback. we have..." -"Sławosz","Poland","Studio Executive","2 nights ·","September 2022","Family","Reviewed: 4 September 2022","Poor","Basen na dachu","Brak informacji gdzie sniadania, dodatkowe kupony na śniadania, brak możliwości otrzymania faktury szybciej","Property response:","Dear Guest, We regret that our property did not meet your..." -"Virginie","Cambodia","Studio Executive","9 nights ·","December 2023","Family","Reviewed: 9 January 2024","Decevant","Le petit déjeuner -La machine à laver dans la chambre","La propreté laissait à désirer. -L’hôtel est vieillissant, les équipements également. -Le lit en supplément n’est pas du tout confortable. -Pas à la hauteur d’un 5*. -Nous y étions durant les inondations de décembre 2023. Apres 9 nuits passées, le jour de mon check out, il y a eu l’annonce de directives gouvernementales qui interdisaient les sorties cette journée. Malgré celle ci, le personnel n’était pas capable de nous proposer une solution ou alternative pour rester une nuit de plus et nous étions livrés à nous même dans cette situation chaotique: Pas de véhicules disponible pour sortir, inondations, rafales de vents, plus de wifi dans l’hôtel, difficultés avec le reseau, électricité qui coupait, infiltration d’eau dans les chambres… -Le late check out nous a été refusé pour une des chambres, proposition contradictoire du réceptionniste qui m’annonce qu’aucun client ne peut arriver à l’hotel mais que l’hotel est complet et qu’il n’y a pas de place pour une nuit de plus. -Notre vol ayant été annulé, J’ai donc booké les 4 dernières nuits de mon séjour au Leela Palace qui se trouve à moins de 5 min, qui a su nous rassurer et nous prendre en charge. -Le sens du service fait aussi partie du standing d’un 5*.","Property response:","Dear Guest - -Thank you for sharing your review as your..." -"Abdel","Jordan","Studio Executive","7 nights ·","March 2024","Solo traveller","Reviewed: 21 March 2024","Superb","There are no comments available for this review","","","" -"Sam","India","Family","Studio Premier","December 2023","1 night ·","Reviewed: 10 March 2024","Very good","There are no comments available for this review","","","" -"Lakshana","India","Studio Executive","3 nights ·","February 2024","Couple","Reviewed: 15 February 2024","Superb","There are no comments available for this review","","","" -"Esther","Singapore","Executive Two-Bedroom Apartment","1 night ·","January 2024","Family","Reviewed: 30 January 2024","Superb","There are no comments available for this review","","","" -"Ayiesha","India","Solo traveller","One Bedroom Executive","January 2024","1 night ·","Reviewed: 19 January 2024","Very good","There are no comments available for this review","","","" -"Abdel","Jordan","Studio Executive","7 nights ·","December 2023","Solo traveller","Reviewed: 19 January 2024","Superb","There are no comments available for this review","","","" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Shankar","India","Studio Executive","1 night ·","December 2023","Couple","Reviewed: 30 December 2023","Very comforting","There are no comments available for this review","","","" -"Arun","Australia","Premier Two-Bedroom Apartment","2 nights ·","December 2023","Family","Reviewed: 12 December 2023","Superb","There are no comments available for this review","","","" -"Zahir","Oman","Studio Executive","3 nights ·","September 2023","Family","Reviewed: 2 December 2023","Very good","There are no comments available for this review","","","" -"Raj","India","Studio Executive","2 nights ·","October 2023","Couple","Reviewed: 16 November 2023","Very good","There are no comments available for this review","","","" -"Deen","United Arab Emirates","Studio Executive","1 night ·","November 2023","Family","Reviewed: 2 November 2023","Very good","There are no comments available for this review","","","" -"Printha","Malaysia","Executive Two-Bedroom Apartment","2 nights ·","September 2023","Family","Reviewed: 5 September 2023","Very good","There are no comments available for this review","","","" -"Roshan","India","Studio Executive","1 night ·","July 2023","Couple","Reviewed: 31 July 2023","Very good","There are no comments available for this review","","","" -"Aradhana","India","Couple","Studio Premier","July 2023","2 nights ·","Reviewed: 10 July 2023","Good","There are no comments available for this review","","","" -"Anand","India","Studio Executive","1 night ·","July 2023","Group","Reviewed: 5 July 2023","Superb","There are no comments available for this review","","","" -"Govind","India","Studio Executive","4 nights ·","May 2023","Solo traveller","Reviewed: 5 June 2023","Superb","There are no comments available for this review","","","" -"","","","","","","","","","","","" -"","","","","","","","","","","","" -"Partha","India","Studio Executive","1 night ·","April 2023","Family","Reviewed: 17 May 2023","Superb","There are no comments available for this review","","","" -"Rajendran","India","Studio Executive","2 nights ·","May 2023","Couple","Reviewed: 5 May 2023","Superb","There are no comments available for this review","","","" -"Anand","India","Studio Executive","1 night ·","April 2023","Group","Reviewed: 27 April 2023","Superb","There are no comments available for this review","","","" -"Vaidyanathan","United States","Studio Executive","1 night ·","April 2023","Group","Reviewed: 10 April 2023","Superb","There are no comments available for this review","","","" -"Dhanasekaran","India","Couple","Studio Premier","April 2023","1 night ·","Reviewed: 3 April 2023","Superb","There are no comments available for this review","","","" -"Arihanth","India","Studio Executive","1 night ·","March 2023","Couple","Reviewed: 3 April 2023","Very good","There are no comments available for this review","","","" -"Rakshit","India","Couple","One Bedroom Deluxe","February 2023","1 night ·","Reviewed: 21 March 2023","Good","There are no comments available for this review","","","" -"Aswin","Netherlands","Studio Executive","1 night ·","March 2023","Couple","Reviewed: 8 March 2023","Superb","There are no comments available for this review","","","" -"Ramya","India","Couple","Studio Premier","February 2023","1 night ·","Reviewed: 23 February 2023","Superb","There are no comments available for this review","","","" -"Benjamin","Bahrain","Studio Executive","4 nights ·","February 2023","Solo traveller","Reviewed: 14 February 2023","Very good","There are no comments available for this review","","","" -"","","","","","","","","","","","" -"","","","","","","","","","","","" \ No newline at end of file