diff --git "a/hotel reviews/Ramada Plaza Chennai.csv" "b/hotel reviews/Ramada Plaza Chennai.csv" new file mode 100644--- /dev/null +++ "b/hotel reviews/Ramada Plaza Chennai.csv" @@ -0,0 +1,622 @@ +"a3332d346a","afac1f68d9","abf093bdfe","abf093bdfe 2","abf093bdfe 3","abf093bdfe 4","abf093bdfe 5","f6431b446c","a53cbfa6de","a53cbfa6de 2","a3332d346a 2","a53cbfa6de 3" +"Giri","United Arab Emirates","Standard King Room","1 night ·","January 2023","Solo traveller","Reviewed: 27 February 2023","Exceptional","Good location and value for money","Nothing really, you need to book in advance if not this property price can double.","","" +"Av08","India","Standard Twin Room","1 night ·","March 2024","Group","Reviewed: 25 March 2024","Good stay near the airport","Clean and Spacious room and bath. +Very Hospitable staff. +Good place to stay within 30 mins of the airport. +This is our second stay within a year. I have always found the staff to be very courteous and hospitable. + +On the arrival day, we arrived early for checkin around 10:30 am Decided to have breakfast while we waited. This was 15 mins prior to the breakfast buffet closure. Since we didn't consume much,they didn't charge us the full buffet price. That was very thoughtful. Such old school,customer friendly l, fair approach is hard to find these days.","Older hotel amenities that need upgrade. The room has a damp smell when you enter and there is no AC on. Thei goes away once the AC is switched on for some time. +There is a leak in the flush faucet which needs to be fixed. Also flush water capacity needs to be upgraded.","Hotel response:","Dear Guest, +Thank you for taking the time to share your..." +"Manimegalai","Malaysia","Standard King Room","4 nights ·","March 2024","Family","Reviewed: 24 March 2024","Superb","I like the ambience. Elegant deco. Friendly and helpful staff. Clean room and comfort bed . Their buffet breakfast with a lot choices . Overall happy with the stay there. Will come again","","Hotel response:","Dear Manimegalai, +Thank you so much for your wonderful..." +"Lisa","United States","Standard Twin Room","7 nights ·","March 2024","Solo traveller","Reviewed: 21 March 2024","One of the best hotels in Chennai, professionally and efficiently maintained","I appreciated the driver that picked me up from airport was easily located, considerate and helpful. Everyone was very professional and hotel had safety standards in place. The bathtub was a luxury, bed was very comfortable, view amazing, wide selection of television channels, tasty breakfast with ample offerings. The housekeeper also considerate with my needs and timing. I could go on and on. Top notch hotel .","I didn’t care for when the kitchen called to inquire about a dinner order when indicator light was on for no disturbance.","Hotel response:","Dear Lisa, +Thank you so much for your detailed feedback!..." +"Sayantan","India","Premium King Room","1 night ·","March 2024","Couple","Reviewed: 15 March 2024","Good","The reception and the concierge service were quite efficient and helped us check in quite fast. Also, the decoration team provided great service","The breakfast buffet food was not that great, with subpar food and limited options.","Hotel response:","Dear Sayantan, +Thank you for sharing your feedback with..." +"Sharon","United Kingdom","Standard King Room","1 night ·","March 2024","Family","Reviewed: 14 March 2024","Superb","The location is near to T nagar, rooms spacious and clean. Good breakfast","","Hotel response:","Dear Sharon, +Thank you for sharing your feedback! We are..." +"Kris","Australia","Standard Twin Room","2 nights ·","March 2024","Group","Reviewed: 6 March 2024","interesting","rooms clean , i had 2 massages one was above excellent the other wasnt","chai not served or drinks by pool until certain times ...odd +i asked and payed for foot reflexology , I DID NOT RECEIVE THAT WHEN I COMPLAINED TO THE MANAGER hhis reply was oh we dont do that it is advertissed as a foot reflexology she spent most time on calves not happy at all","Hotel response:","Dear Kris, +Thank you for sharing your feedback with us...." +"Matthias","Germany","Standard King Room","5 nights ·","February 2024","Group","Reviewed: 3 March 2024","Clean, good value for money stay","Clean and good value for the money. Right between the airport and city center. Good location for both going to the city or the south and see old temples.","The staff is a bit slow and just getting an invoice was a unfortunately complicated thing.","Hotel response:","Dear Matthias, +Thank you for your feedback! We're..." +"Raghunandanan","India","Standard King Room","1 night ·","March 2024","Solo traveller","Reviewed: 2 March 2024","Superb","Good location, good staff. Breakfast was good. Dinner options were good.","","Hotel response:","Dear Raghunandanan, +Thank you for your positive..." +"Sanjeevi","India","Standard King Room","1 night ·","February 2024","Family","Reviewed: 2 March 2024","Superb","Excellent staff. Very courteous and helpful","","","" +"Hubert","Seychelles","Standard King Room","1 night ·","February 2024","Solo traveller","Reviewed: 1 March 2024","Superb","The staff at the reception were lovely both at check-in and also at check-out.","The housekeeping could be improved a bit. There was an empty plastic water bottle behind the curtains when I checked in. However, I was able to look past it as I was allowed to check in early. :)","Hotel response:","Dear Hubert, +Thank you for your valuable feedback!..." +"Michael","United Kingdom","Standard King Room","3 nights ·","February 2024","Couple","Reviewed: 22 February 2024","Great room, one of the best we stayed in!","We were not expecting much but the room we had was one of the best hotel rooms we have ever stayed in!","The staff were friendly but felt overall that they need extensive hospitality training, particularly in the restaurant areas. Some dishes/drinks were ‘unavailable’ and the levels of spoken English not great which made communication difficult. Sometimes staff seemed quite unprofessional but always tried hard.","Hotel response:","Dear Michael, +Thank you for sharing your feedback with..." +"Shahme","United Kingdom","Standard King Room","3 nights ·","February 2024","Solo traveller","Reviewed: 21 February 2024","Great place for a great price","Location, breakfast and cleanliness; very good. +Friendly Staff","Gym was poor +Room needs modernising (Especially toilets)","Hotel response:","Dear Shahme, +Thank you so much for your valuable..." +"Mithra","United Kingdom","Standard Twin Room","4 nights ·","November 2023","Family","Reviewed: 19 February 2024","Excellent and comfortable","Very nice Indian and continental breakfast. Enjoyed it. Restaurant manager gave us packed breakfast as we had to leave early morning to airport.","All good, keep up the good work.","Hotel response:","Dear Mithra, +Thank you for taking the time to share your..." +"Ganapathi","United Kingdom","Standard Twin Room","2 nights ·","January 2024","Family","Reviewed: 17 February 2024","Superb","It was a pleasant stay.","None","","" +"Steve","United Kingdom","Standard King Room","1 night ·","February 2024","Couple","Reviewed: 6 February 2024","Would definitely stop here again","Staff excellent +Rod top bar fantastic +Wonderful rooms","Very slow on reception +Average breakfast","Hotel response:","Dear Steve, +Thank you so much for your kind feedback!..." +"Francesca","Italy","Standard King Room","1 night ·","January 2024","Couple","Reviewed: 28 January 2024","Perfect spot to visit Chennai and relax","pretty much everything","","","" +"Venkatkumar","Poland","Standard King Room","1 night ·","January 2024","Solo traveller","Reviewed: 25 January 2024","Superb","Excellent location, friendly staff and super good food","Check in not in accordance to information in booking.com + Late checkout until 2 pm not honoured","Hotel response:","Dear Venkatkumar, +Thank you so much for your kind..." +"Roshan1993","India","Standard King Room","1 night ·","January 2024","Solo traveller","Reviewed: 22 January 2024","Very good","The location is very convenient as it is very close to the Little Mount metro station. The room was very spacious (I liked the automatic curtains closing & opening) and the breakfast provided was very good & had a lot of options. Overall a very comfortable stay. I also liked the rooftop swimming pool although didn't utilise it. The wifi is very strong","I had an issue initially with connecting the wifi, so I had to call IT to get it sorted, which got resolved later. However, never had issues like this in my previous stays in other hotels","Hotel response:","Dear Guest, +Thank you for taking the time to provide us..." +"Ravishan11","Norway","King Studio","3 nights ·","January 2024","Solo traveller","Reviewed: 14 January 2024","Good","Very spacious and beautiful rooms. +Excellent location, very close by to the airport","I had to cancel 5 nights (part of my 2nd leg of this India trip) of booking with this hotel . +The hotel denied sending plate + cutlery's to consume any food bought from outside. They are sent only with hotel food. Also, a declaration was asked to be signed during check-in, saying that outside food is not allowed. People like me who are travelling short term would also want to explore local options & and takeaways are more comfortable to be enjoyed in such a beautiful room. + +Mainly for this I had no choice but to cancel 5 nights of booking made in the same trip & find another customer friendly (on this aspect) hotel. + +Staff: +Mixed feelings, I saw maximum people with no energy or positive feelings, be it people at reception or one's visited room to fix stuffs (safety locker was not working when I checked in) or in the breakfast area + +Food in room: +I ordered dosa, and it is understandable that you can not serve it piping hot to room, but it's also basic that you can not carry more than half of the dosa uncovered until room & it was infact cold. I had to call & ask it to be properly covered the next time when I ordered the same. It was then wrapped in an aluminium foil. + +Breakfast: +It is average. I would recommend also taking the live counter orders on the table rather than asking them to oly walk to the live counter to place the order. A bit of flexibility on this would be appreciated. Other 5 star hotels in Chennai do that.","Hotel response:","Dear Guest, +Thank you for your valuable feedback. We are..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Stephane","France","Standard King Room","1 night ·","January 2024","Family","Reviewed: 13 January 2024","great value for money","breakfast buffet was great as usual","","","" +"Zeenat","United Kingdom","Standard King Room","3 nights ·","December 2023","Couple","Reviewed: 31 December 2023","Great 5 star hotel, would stay here again","We had a very nice 3 night stay. Very comfortable room, especially the bed, got a very good nights sleep. Breakfast and service was great.","","Hotel response:","Dear Zeenat, +Thank you so much for taking the time to..." +"Ganesan","Singapore","Standard Twin Room","3 nights ·","December 2023","Family","Reviewed: 29 December 2023","Superb","Cleanliness","Nil","","" +"Anupama","India","Standard Twin Room","3 nights ·","December 2023","Family","Reviewed: 15 December 2023","Total value for money","The staff was well mannered and helpful. +The property itself was well-maintained and beautiful. +Rooms were clean and well maintained. +And how could I forget the food? +Buffet breakfast was fantastic with a good spread of Indian and Continental cuisine","Nothing actually.","Hotel response:","Dear Anupama, +Thank you so much for the kind words!..." +"S","Malaysia","Standard King Room","1 night ·","November 2023","Group","Reviewed: 14 December 2023","just ok","room","breakfast","","" +"Rodolphe","India","Standard King Room","1 night ·","December 2023","Couple","Reviewed: 14 December 2023","Too short but very enjoyable stay","Cleanliness +Room upgrade +Breakfast","Check in and check out expérience could be much better and reflect the quality of the property","Hotel response:","Dear Rodolphe, +Thank you for your feedback! We..." +"Bat-orshikh","Mongolia","Standard King Room","3 nights ·","December 2023","Group","Reviewed: 7 December 2023","We like the breakfast and cuisines as well as customer service.","We had a fast check-in, even we came early. Ms. Kulu at reception was very helpful and gave us a 20% discount voucher for dinner.","","Hotel response:","Dear Batorshikh, +Thank you so much for sharing your..." +"Zetzsche","Germany","Standard King Room","2 nights ·","October 2023","Group","Reviewed: 7 December 2023","Good","Greta pool! Good breakfast","Had to ask 3 times for an extra bed. When coming home at 1am the bed was still missing. No real excuse from the hotel. At 1:30 they prepared it when I was tired. Could be improved","Hotel response:","Dear Zetzsche, +Thank you for your feedback! We're..." +"Ash27575","India","Standard King Room","3 nights ·","November 2023","Solo traveller","Reviewed: 26 November 2023","Very pleasant place to stay for business","Great location, nice ambience, well appointed rooms","Breakfast could have been better, the cafe staff could have been a bit more welcoming.","Hotel response:","Dear Guest, +Thank you for taking the time to share your..." +"Margaret","United Kingdom","Standard King Room","2 nights ·","November 2023","Couple","Reviewed: 21 November 2023","We had travelled around a bit so this was our little bit of luxury before flying back to the UK","Really enjoyed the feel of the hotel, used the rooftop pool and the Spa facilities. Breakfast was good and varied and we had an evening meal on one night which was really nice. +An enjoyable stay.","","Hotel response:","Dear Margaret, +Thank you so much for your feedback!..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Rohan","United States","Standard King Room","2 nights ·","November 2023","Family","Reviewed: 20 November 2023","Superb","Breakfast was scrumptious, buffet service was very good. +Loved vada sambar, onion pakodas, filter coffee and uttapams. +Room size was pretty good.","","Hotel response:","Dear Rohan, +Thank you for taking the time to share your..." +"Siddharth","India","Standard King Room","1 night ·","November 2023","Couple","Reviewed: 18 November 2023","It was a very convenient and comfortable stay.","The location is very good. Accessible to many important places. Breakfast and lunch were fantastic. Room was spacious. Staff were very polite and helpful. Valet parking made it very convenient.","Nothing particular. We were very happy with everything.","Hotel response:","Dear Siddharth, +Thank you for taking the time to provide..." +"Alexandra","Germany","Standard King Room","1 night ·","November 2023","Solo traveller","Reviewed: 15 November 2023","Comfortable stay","Nice and clean rooms, bit dated design but still comfortable. Rooftop and pool are nice. The front door man is precious and kind soul.","The restaurants onsite are unnecessarily overpriced for what it has to offer.","Hotel response:","Dear Alexandra, +Thank you for your valuable feedback!..." +"Raghav","United States","Standard King Room","3 nights ·","November 2023","Solo traveller","Reviewed: 9 November 2023","Good","The property was clean and the amenities were great","Overall everything was good, staff at the dining area, especially Bijay and Tiyabat were rude and disrespectful and the service was very bad.","Hotel response:","Dear Raghav, +Thank you for taking the time to share your..." +"R","India","Standard King Room","1 night ·","November 2023","Family","Reviewed: 5 November 2023","Superb","Location, ambience, cleanliness and food excellent……","","","" +"Ganesh","India","Standard King Room","1 night ·","November 2023","Family","Reviewed: 4 November 2023","Superb","The room was really good. It was big, clean and had all amenities.","Nothing to complain about. Worth the money.","Hotel response:","Dear Ganesh, +Thank you for sharing your positive..." +"Jayesh","United States","Standard King Room","1 night ·","October 2023","Couple","Reviewed: 2 November 2023","Superb","Good overall","","","" +"Senthilvel","United Arab Emirates","Standard Twin Room","1 night ·","October 2023","Solo traveller","Reviewed: 1 November 2023","Excellent","Had an early morning flight, skipped breakfast","None","","" +"Kunal","India","Standard Twin Room","2 nights ·","October 2023","Family","Reviewed: 31 October 2023","Superb","Well located, with superb facilities, friendly staff, superb pool. Great breakfast . + Highly recommended.","very little - liked almost everything","Hotel response:","Dear Kunal, +Thank you so much for your kind words!..." +"Roy","United Kingdom","Standard Twin Room","4 nights ·","October 2023","Family","Reviewed: 24 October 2023","Excellent","Excellent hotel. Staff very attentive and a five star experience.","An all day coffee shop would be a welcome addition","Hotel response:","Dear Roy, +Thank you for your kind words about our..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Sushil","India","Standard Twin Room","1 night ·","October 2023","Family","Reviewed: 16 October 2023","Superb","Excellent property and great value for money","","","" +"Tanvir","Bangladesh","Standard Twin Room","3 nights ·","October 2023","Solo traveller","Reviewed: 16 October 2023","Very good","Everything","Reciption Staff at the check out time. I called three times from my room to send people to carry my luggage from my room at the check out time,but they didn't respond","Hotel response:","Dear Tanvir, +Thank you for your feedback! We apologize..." +"William","United Kingdom","Standard King Room","4 nights ·","October 2023","Couple","Reviewed: 10 October 2023","Superb","Staff were all very friendly and helpful. Food was also very good","","Hotel response:","Dear William, +Thank you for your kind words about our..." +"Tiwary","India","Standard King Room","3 nights ·","October 2023","Family","Reviewed: 6 October 2023","Superb","I liked the house keeping staff's behaviour the most. They ensured cleaniness and hygiene in my room very well. One girl, Mahalaxmi always went a step ahead to help whether it's our room or bathroom or tea, coffee bags, drinking water bottles- every thing in perfect order and to our liking. Keep it up. An institution is understood by outsiders through quality of behaviour of its staff only. Well done Rarmada Plaza Chennai. Thanks.","","Hotel response:","Dear Tiwary, +Thank you for your wonderful review!..." +"Lucy","Canada","Standard Twin Room","4 nights ·","September 2023","Group","Reviewed: 3 October 2023","Superb","From the front to the end, all staff was very helpful, curious and friendly. I want to thank Debosmita and Om Prakesh for making me feel like home, and the rest of the staff. Rooms were spacious and comfortable and clean.","","Hotel response:","Dear Lucy, +Thank you so much for your kind words! We are..." +"Sampreetha","India","Standard Twin Room","1 night ·","September 2023","Family","Reviewed: 29 September 2023","It was good","Well kept","The swimming pool was not accessible during the day.","Hotel response:","Dear Sampreetha, +Thank you for your feedback! We..." +"Ireen","Zambia","Standard King Room","4 nights ·","September 2023","Solo traveller","Reviewed: 28 September 2023","Great hospitality","The staff were very friendly and helpful and the hotel fully met my expectations","Food...to Indian. Some inclusion of International cuisine even for Breakfast would have been perfect for me.","Hotel response:","Dear Ireen, +Thank you for your kind words! We're..." +"Garg","India","Standard Twin Room","3 nights ·","September 2023","Solo traveller","Reviewed: 28 September 2023","it was nice stay","In breakfast they should add more dishes, mostly it was filled with south indian dishes","nothing such to be report","Hotel response:","Dear Garg, +Thank you for your valuable feedback! We..." +"Miriam","Kenya","Premium Twin Room","3 nights ·","September 2023","Solo traveller","Reviewed: 27 September 2023","Good , friendly, helpful staff; longer stay should get lower rates","Location and cleanliness and friendly, helpful staff","They should provide options for tea and snacks in case someone gets hungry before dinner. +Or just something to bite","Hotel response:","Dear Miriam, +Thank you for sharing your feedback with..." +"Peter","Kenya","Standard King Room","4 nights ·","September 2023","Solo traveller","Reviewed: 27 September 2023","I enjoyed the hotel services. Excellent","Breakfast was superb. Location is excellent","Extend breakfast to 10.30 am","Hotel response:","Dear Peter, +Thank you for your kind feedback! We're..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Av08","India","Standard King Room","1 night ·","September 2023","Family","Reviewed: 22 September 2023","Good stay option near the airport","Good, clean rooms. Comfortable beds +We got a free upgrade which was much appreciated. +Good breakfast buffet +Smooth and prompt check-in and check-out process ( we were expecting delayed based on some reviews. Thankfully didn't face this) +Prompt response from the hotel team on booking.com chat option. +They were able to accommodate late check-out at 1pm.","Food preparation ( eg kebabs which we ordered through room service) can be better. While it was not bad, there is scope for improvement in taste.","Hotel response:","Dear Guest, +Thank you for your positive feedback on our..." +"Matthew","United Arab Emirates","Standard King Room","6 nights ·","September 2023","Solo traveller","Reviewed: 20 September 2023","Very good","Very modern and clean.","","Hotel response:","We're so grateful for your 4-star rating! It's..." +"Joy","India","Standard Twin Room","1 night ·","September 2023","Family","Reviewed: 12 September 2023","Stay at Ramada Plaza","Good spacious rooms and great food.","Nothing","Hotel response:","A heartfelt thank you for your 5-star rating! We're..." +"Cathleen","New Zealand","Standard Twin Room","1 night ·","August 2023","Group","Reviewed: 4 September 2023","Over all good experience","The pool, the breakfast, the view","Early check in was not arranged for our group and several messages were not answered . We were promised our rooms would be ready in 30 minutes after arriving. But were left in restaurant until 2pm which is check in time . Also the cost of a glass of wine at 3000 inr was ridiculous. We did not have one","Hotel response:","Dear Cathleen, +Thank you for your review! We're glad..." +"Conny","New Zealand","Standard Twin Room","1 night ·","August 2023","Group","Reviewed: 29 August 2023","Had a lovely time at the hotel","Beautiful, clean and a great rooftop swimming pool","Same","Hotel response:","A heartfelt thank you for your 5-star rating! We're..." +"Aya","Egypt","Standard King Room","2 nights ·","August 2023","Couple","Reviewed: 16 August 2023","Great facility with an average staff","The rooftop lounge is amazing. The rooms are spacious and clean. The location of the the hotel is in the city center and near a lot of attractions.","The breakfast buffet was very crowded, we had to wait a lot to just be seated. We have to ask the staff for anything multiple times to get it done.","Hotel response:","Dear Aya, +Thank you for your feedback. We appreciate your..." +"Aya","Egypt","Standard King Room","3 nights ·","August 2023","Couple","Reviewed: 13 August 2023","Good location and good service","Clean rooms.","The restaurant staff are not friendly. You have to request anything multiple times either from restaurant, reception or house keeping.","Hotel response:","Dear Aya, +Thank you for your feedback regarding your..." +"Vishnu","United Kingdom","Standard King Room","4 nights ·","July 2023","Family","Reviewed: 9 August 2023","First few days we had unpleasant experiences. However front office manger Seni, changed everything around and made rest","Front office manger and housekeeping staff, made as to feel like home.","Front office staff needs more training","Hotel response:","Dear Vishnu, +Thank you for taking the time to provide..." +"John","United Kingdom","Solo traveller","King Accessible/Non-Smoking Room","July 2023","2 nights ·","Reviewed: 1 August 2023","Excellent stay and would highly recommend","Very comfortable. The food was excellent and the staff always attentive and helpful","Nothing","","" +"Sreekumar","India","Standard Twin Room","1 night ·","July 2023","Family","Reviewed: 29 July 2023","Good","Very clean , hotel is good and rooms are line with the 5 star rating","Staffs! +Send them to some other 5 star hotel and let them learn how to handle customers + +Always rush in reception during 10 to 3 pm , they are not organized","","" +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Shirish","India","Standard King Room","3 nights ·","July 2023","Solo traveller","Reviewed: 17 July 2023","Superb","Room size was so big, and with ultramodern amenities and food was delicious..","","","" +"Ravi","Singapore","Standard King Room","2 nights ·","June 2023","Group","Reviewed: 5 July 2023","Exquisite ❤️","The front desk staff were very friendly and warm. The entire staff of the hotel made sure we had a good and comfortable and went beyond their means to assist us whenever!","The restaurant is a bit pricey which was a bit of let down for the portions given.","","" +"Joseph","Singapore","Standard Twin Room","1 night ��","June 2023","Family","Reviewed: 5 July 2023","Good place to stay.","The location was excellent, clean rooms with good facilities. The staff were courteous. Housekeepig staff provided good service upon request.","The breakfast was good, but repetitive. After a couple of days, it gets bored eating the same menu. Though I booked room for 3 adults, the extra bed was provided only after few reminders. Even the towels and accessories were provided only upon request.","","" +"Kiran","Singapore","Standard King Room","1 night ·","June 2023","Solo traveller","Reviewed: 26 June 2023","Superb","It was a very short stay for me and 2nd in a year. Booked the same hotel as my prior experience was fantastic, as usual it was pleasant stay and met all my expectations. Rooms are very spacious, large bathroom, excellent cleanliness, staff friendly and helpful. Location is great and walkable distance to amenities one would like. The breakfast spread is fantastic and good choice of food, one can easily get stuffed.","Missed the great filter coffee, staff tried their best though just could not deliver the ""Chennai filler coffee"" which I am a big fan off. Also observed bit of skirmish between staff during breakfast, bit annoying for the observant guest, it will better if it gets sorted out behind doors.","","" +"Shamalasri","Malaysia","Standard Twin Room","1 night ·","May 2023","Family","Reviewed: 21 June 2023","Very good","The staffs were very2 accommodating. I had an early flight to Chennai, and ended up at the hotel before check in time. Looking at our exhausted faces, the butler gave us towels and even offered toiletries for us to freshen up. Soon after the receptionist (sunita) was kind enough to give us our room early. Everyone was courteous, had a big smile on their face and we're very2 helpful and accommodating. The butler needs a special mention, he was always looking out for us, even helped to talked to our uber guy. That man is a gem. The rooftop is amazing for sunset and at night. Breakfast buffet was amazing.","It's in front of a very buzy Street, gets a lil noisy during peak hours, luckily the rooms are noise proof. Cleanliness of the public lavatory, esp at the pool area leaves much to be desired.","","" +"Max","Sweden","Standard King Room","1 night ·","March 2023","Solo traveller","Reviewed: 20 June 2023","Decent hotel with nice location","Nice breakfast and good location next to MRT and airport","Lobby didnt have any electrical plugs","","" +"Gowtham","India","Standard King Room","3 nights ·","May 2023","Solo traveller","Reviewed: 31 May 2023","Awesome","Location and Pleasant staying rooms","Nothing","","" +"Arun","Fiji","Standard King Room","2 nights ·","May 2023","Family","Reviewed: 30 May 2023","Overall , our stay was perfect","Well spread out buffet with wide range . Fully satisfied with the breakfast layout . I had the best filter coffee at your Hotel . The staff were very attentive and always ensuring that our needs were met without delay .","We had initial issues with the Wi-Fi which was later resolved , and the IT staff was really helpful .","","" +"Vidur","India","Standard King Room","4 nights ·","May 2023","Group","Reviewed: 30 May 2023","Can improve on service, parking and food quality","Spacious rooms, great location and good amenities. Large comfortable bed.","Exact same breakfast every single day. Sambar was nothing but water. Most of the food was bland. Spread was good but taste wise it wasn't anything to talk about. Parking is not organized. Most of the parking is taken up by taxis. Basement parking isn't easy and the basements are dark, dingy and smelly. Not a good experience at all. House keeping service is a little slow. Had to call at least twice to get coffee and sugar packets. Bed was made everyday but the sheets weren't dusted or changed at all!","","" +"Raj","United States","Standard King Room","4 nights ·","May 2023","Solo traveller","Reviewed: 28 May 2023","Very good","breakfast, facilities and cleanliness","The staff was good however they can do better in consistency of services.","","" +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Pranav","India","Standard King Room","2 nights ·","May 2023","Family","Reviewed: 28 May 2023","Very good","Comfortable room, close to chennai Trafe Centre and airport. +Manager Mr.Seni was prompt","","","" +"Suresh","India","Premium King Room","2 nights ·","May 2023","Solo traveller","Reviewed: 26 May 2023","Deserves a stay.","Rooms, food and ambience.","Price can be competitive. This makes it a bit tough to consider on a regular basis. + +Menu in break fast is the same everyday..Can be better if changed.","","" +"Mithursanan","United Kingdom","Group","King Accessible/Non-Smoking Room","May 2023","9 nights ·","Reviewed: 26 May 2023","It was good but can be a bit expensive","Rajesh, Mani & those ladies at reception was very friendly 😊","Expensive","","" +"Senrajdeep","India","Standard King Room","1 night ·","May 2023","Family","Reviewed: 23 May 2023","Good stay at a decent price","Behaviour of the staff was wonderful. They are a really wonderful lot. Breakfast spread was very good. The ambience and general cleanliness is up to the mark.","I would not say 'didn’t like', but one area of improvement could be the supply of toiletries - shaving kit should be included and definitely more towels. I booked a room for two people, but the supplies were for one person only. Also, they can think of putting in a microwave oven in the room.","","" +"Narayanan","United States","Solo traveller","King Accessible/Non-Smoking Room","May 2023","1 night ·","Reviewed: 10 May 2023","front desk is slow ! need to improve on this.","great location ! clean room","","","" +"Raut","India","Standard King Room","1 night ·","April 2023","Solo traveller","Reviewed: 3 May 2023","Perfect stay with value for money","Everything...","Nothing","","" +"Rajeshwaran","India","Standard King Room","1 night ·","May 2023","Solo traveller","Reviewed: 2 May 2023","Recommend for quick transit stay and short weekends","Quick check in +clean rooms +great location +good food","WiFi and Sambhar 😅","","" +"Dan","Australia","Standard Twin Room","2 nights ·","April 2023","Family","Reviewed: 26 April 2023","Superb","We had to keep reregistering the key cards as it wouldn't let us into the room","","","" +"Tanwir","India","Standard King Room","1 night ·","April 2023","Couple","Reviewed: 26 April 2023","Very good","Breakfast area is conjusted and small","","","" +"Jayakanth","India","Standard Twin Room","3 nights ·","March 2023","Family","Reviewed: 23 April 2023","Superb","Good and clean rooms","","","" +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Singh","India","Standard King Room","3 nights ·","April 2023","Solo traveller","Reviewed: 17 April 2023","Superb","Breakfast spread was excellent and service prompt and courteous","","","" +"Knitin","India","Standard King Room","2 nights ·","April 2023","Family","Reviewed: 13 April 2023","Very good","Room was clean. Bed was comfortable and Utilities were well maintained and with high level of hygiene.","Nothing","","" +"Santhosh","India","King Studio","4 nights ·","April 2023","Family","Reviewed: 6 April 2023","Value for Money","Location,Room","House keeping delay, Request to reception will delay","","" +"Dhivya","Malaysia","Standard King Room","5 nights ·","April 2023","Family","Reviewed: 4 April 2023","Superb","Tasty breakfast","Nothing","","" +"Sathyamurthy","","Standard King Room","1 night ·","March 2023","Solo traveller","Reviewed: 29 March 2023","Very good","Ambience, location, comfortable,","The staff was not very communicative, lethargic approach, no extra towels no replacement offered or provided and the shower cloak was not there and one more thing to add there was no clock in the room.for 6000 a night these should be detailed. +And not even a single compliment of crisps or cookies everything is of charge.. for 6000 they should consider. +Ibis offers all these and charges less compared","","" +"Dilani","United Kingdom","Standard King Room","5 nights ·","March 2023","Family","Reviewed: 23 March 2023","exceptional staff, hotel facilities need some improvement to reach 5* level","the restaurant staff were exceptionally nice and the staff were generally very polite and very helpful","the sauna and stream rooms were chargeable which is very strange for a 5 star hotel. should definitely expect to have such a basic facility to be included. +also the day we checked in the room was not set up for a triple room till about 10pm at night after reminding about 3 times and giving ample time. so again that was not good and all along we had to keep reminding to leave 3 towels etc. +also the triple rooms are very tight. 5 days was a long time to manage in such a tight room. +also the shower cubical had a bad design where all the water came out to the landing section so had to keep cleaning the water pouring out of the bathroom.","","" +"Prasenjit","India","Standard King Room","1 night ·","March 2023","Family","Reviewed: 13 March 2023","Nice comfortable stay.. Highly recommended","A nice spread for breakfast and dinner. Location is good with easy access to airport. Room was spacious and clean. Bathroom was modern and comfortable with bathtub. Had a nice stay with courteous staff and hosts.","Everything was good. Maybe the room lighting mechanism and switch operations can be simplified with a proper written manual. TV was not showing online options like Youtube/Netflix/Prime/Hotstar, some channels were also blocked and required payment.","","" +"Eleanor","United States","Standard King Room","1 night ·","March 2023","Couple","Reviewed: 10 March 2023","Very nice hotel, but lacking airport transportation","Very nice, modern property, with lovely rooftop pool and restaurant.","We booked this hotel because their listing showed an airport shuttle. However on arrival they told us that the shuttle for the next day was “all booked up”. Apparently there are no taxis in Chennai, so we were told to book an Uber. Two Ubers cancelled, so we ended up taking a Tuk Tuk to the airport. The hotel should advise that airport shuttles need to be booked in advance if they are so scarce,","","" +"Ishu","India","Standard King Room","2 nights ·","February 2023","Couple","Reviewed: 7 March 2023","Great location -amazing breakfast - great hospitality","What an amazing spread of breakfast and wonderful room - will definitely stay here when in Chennai!","","","" +"Nainesh","India","Standard King Room","1 night ·","March 2023","Family","Reviewed: 6 March 2023","Superb","Restaurant Chef, Captain and staff were most cooperative in ensuring my wife's special needs of Jain meals.","We were at Hotel around 10.45 am. Receptionist asked us additional 50% charges for early checkin as standard check in time being 2pm. Nowhere in world I have been asked to pay extra for early checkin if room reserved is available. In India, Hotel may earn some extra, but Guest may avoid such hotels in future. Though Room was subsequently given around 12.30 noon. Hotel should not test the patience of Guests.","","" +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Miro","India","Standard King Room","2 nights ·","March 2023","Family","Reviewed: 5 March 2023","Great value for money","Pool, staff, overall vibe very good","Inside hotel too hot, not enough ac","","" +"Shree","India","King Studio","1 night ·","February 2023","Couple","Reviewed: 1 March 2023","Good","The Suite was Quiet, size was great, Staff and restaurants were great.","I come to Chennai often, and this could be the place we will stay if +1. PLEASE install ""normal"" light switch buttons in the rooms and bathrooms, instead of the PROXIMITY switches +2. When someone wakes up at night to go pee, they don't need all lights and a loud fan turned on for 30 min. It kills their sleep. just a simple night light that people can turn on and off themself, will suffice. +3. We had a suit where all ceiling light are controlled by ONE button. both rooms. WHY would you do that. People get suits so that can separate, someone might want to take a nap while the other person is watching TV or working. + +Please please, get rid of the crazy automatic light switches, just install regular switches, and we will stay at your place every month or so, when we come to chennai.","","" +"Mohamed","Singapore","Standard Twin Room","8 nights ·","February 2023","Couple","Reviewed: 26 February 2023","Good stay","Well mannered front desk, operators and restaurant staffs. Very clean ambiance. Sumptuous food","House keeping guys clean your room when you are around and everyone knows the reason :-( . This needs to be addressed","","" +"Archenar","Australia","Couple","King Accessible/Non-Smoking Room","February 2023","1 night ·","Reviewed: 26 February 2023","Lovely stay in Southern Chennai","The hotel has an awesome atrium and everything looks clean, immaculate and new. On the roof there is a nice restaurant where a singer and guitarist entertained on a Friday night. A beautiful pool is located in the same area. The carpet throughout the hotel was very nice as well. Close to the Metro to the airport as well.","It is located on some very busy roads, however, the rooms are quiet. Service at the restaurant was a bit average, however, the staff might have had a difficult night with some whiskey-loving patrons :)","","" +"Mohan","India","Standard King Room","1 night ·","February 2023","Family","Reviewed: 23 February 2023","Superb","Efficient staff, room layout & size. Clean & comfortable. Good breakfast & facilities.","","","" +"Vijayakumar","United Kingdom","Standard King Room","4 nights ·","February 2023","Family","Reviewed: 21 February 2023","very pleasant experience","very nice breakfast +clean +friendly staff +excellent gym instructor(Sai)","no greens or park attached for children to play","","" +"Sangeetha","United States","Standard Twin Room","1 night ·","February 2023","Family","Reviewed: 16 February 2023","good location with friendly staff","good location with friendly staff","Asked for early check in and it was not provided. Booked 2 rooms and asked for nearby rooms in the same floor. it was confirmed in the reservation too. But during check in I was provided with rooms in 2 different floors. With family it was tough to manage. Wish these 2 items were taken care.","","" +"Mohapatra","India","Standard King Room","1 night ·","February 2023","Family","Reviewed: 11 February 2023","Very good","Location and ambience","Nothing","","" +"Lourenco","India","Standard King Room","1 night ·","February 2023","Solo traveller","Reviewed: 9 February 2023","excellent","room","wifi was not working in my room 201","","" +"Shelash","India","Standard Twin Room","1 night ·","February 2023","Group","Reviewed: 4 February 2023","Superb","Food and hospitality","Good food. +Ultimate hospitality +Thanks","","" +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Sarah","Australia","Standard King Room","1 night ·","February 2023","Solo traveller","Reviewed: 1 February 2023","Very good","reception staff friendly, breakfast buffet ok, room very spacious and comfortable. close to metro station (if you want avoid the traffic) and not far from the airport.","","","" +"Rathinavel","Australia","Standard King Room","1 night ·","January 2023","Family","Reviewed: 26 January 2023","pleasant stay","property is very clean +good breakfast","time taken by the staff at reception and room service.","","" +"Rajagopalan","Russia","Standard King Room","1 night ·","January 2023","Couple","Reviewed: 25 January 2023","Good hotel not far from airport","Excellent breakfast. Most of the spread was south indian but extremely tasty. Chef takes pride in presenting their dishes. Not spicy and really enjoyable.","We stayed in 1st floor. The music was very loud from the floor below. We had to complain about the noise, then they closed the doors or did something there and the noise level became ok.","","" +"Christian","Germany","Standard King Room","5 nights ·","January 2023","Group","Reviewed: 23 January 2023","Best food and overall best value for money","excellent food and very friendly staff","complicated checkout +difficulties getting a transfer to the airport","","" +"Abira","Canada","Standard King Room","2 nights ·","January 2023","Group","Reviewed: 18 January 2023","Very good","great hotel and great staff! location is a bit far from T. Nagar but no complaints about the hotel whatsoever!","","","" +"Debolina","India","Standard King Room","4 nights ·","November 2022","Solo traveller","Reviewed: 14 January 2023","Excellent Service, comfortable stay!","It was superb! The staff were extremely helpful and polite. Prompt service in every aspect. I was travelling alone but it was a very comfortable stay.","Only one issue I faced, the floor was a little dusty on the day I checked in. The next day it was fine and again on the next day it was a bit dusty.","","" +"Gautham","United States","Executive Suite","7 nights ·","December 2022","Family","Reviewed: 12 January 2023","Overall we were very happy with our stay, and will definitely stay at Ramada Plaza Hotel again.","My family and I had a wonderful stay at Ramada Plaza Hotel from Nov. 25 to Dec. 2, 2022. The rooms were very clean and comfortable. All the staff were very friendly, attentive, and responsive to our needs. The breakfast buffet and the lunch buffet were excellent, with a wide choice of multi-cuisine dishes. The hotel cab service for airport pick-up and drop-off cab were very punctual and reliable.","","","" +"Rajagopalan","Russia","Standard King Room","1 night ·","January 2023","Couple","Reviewed: 11 January 2023","Very nice stay in chennai","The breakfast was excellent. It was mainly indian but absolutely amazing taste and attention to detail. The room size was good. The staff were very attentive and helpful. Service was good. Baskaran at the concierge merits our special thanks.","We were staying in the first floor. The noise every evening from the banquet hall down below, was very annoying. It was as if, the music is playing out in our room. This should be taken care of","","" +"Patrick","Germany","Standard King Room","1 night ·","January 2023","Solo traveller","Reviewed: 7 January 2023","Strategic location to / from the airport with good value for money","Good location relative to the airport. Spacious, quiet rooms with very comfortable beds. Nice rooftop with infinity pool. Overall, good value for money.","Decor is a little outdated. Contactless payment wasn't available. Connecting to WiFi could work better. More frequent fumigation (sitting in the lobby for a while I encountered quite a few mosquitoes).","","" +"Anthony","India","Standard King Room","1 night ·","December 2022","Family","Reviewed: 4 January 2023","Lovely stay at Ramada Plaza","The front desk at Ramada proactively upgraded us to a higher category room (a business suite). The room was very spacious and had great amenities. It also had a pleasant home-like decor rather than a typical business hotel room. The blinds were a bit cumbersome to manage (too many buttons & switches to press!), but other than that, it was a very good room for an overnight stay. The buffet breakfast had a rather modest spread, but had enough options for a filling meal and was well prepared.. Thank you, Ramada team,","Curtains/blinds were hard to operate - there were many switches on the control dashboard and we could not get the setting right.","","" +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Shilpa","Singapore","Standard King Room","2 nights ·","January 2023","Family","Reviewed: 4 January 2023","Good","Excellent facilities, prompt house keeping services.","Despite seeing that we are with a kid, the reception allocated a 1st floor room for us on new year's eve. The new year party at the lobby was extremely noisy and disturbing for us and we had to struggle with a cranky toddler. +Getting into the hotel is a bit of a round about because of the roads.","","" +"Arpit","India","Standard King Room","1 night ·","January 2023","Family","Reviewed: 2 January 2023","Superb","Stayed there for a night, got complementary upgrade to Suit room... facilities was very good.","Far from airport, though it says 4miles (more than 7 i think) but Streets are too crowded.","","" +"Shane","Australia","Standard King Room","1 night ·","January 2023","Family","Reviewed: 2 January 2023","Accommodation close to airport at a good standard.","We were upgraded which was appreciated. The room was generous and had everything you could ask for.","The breakfast buffet had very limited Western food choices. Also we could only get one key card to our room and with three people this was frustrating.","","" +"Kiran","Singapore","Standard King Room","3 nights ·","December 2022","Couple","Reviewed: 31 December 2022","Excellent and great value for money","The stay was very pleasant, check-in was very streamlined, got an upgrade due to late check-in. The rooms were very clean including the basic facilities like iron-board, safe, closet, minibar, driers etc. Breakfast spread was very decent and the food quality is fantastic with theme catered for south Indian dishes with mix of continental. The filter coffee aroma and taste is exceptional for that matter anywhere in Chennai. The infinity pool though small is good. Used Ola for transport for most part of stay and location is great and well connected. I liked the concept of minimizing plastic waste with drinking water refill station very accessible from room on every floor. TV had plenty of choice of shows. Overall great price of the room for the facilities and quality. Highly recommended.","A pair of disposable slipper will help and if the hardness of water can be improved it will help in minimizing usage.","","" +"Aya","Egypt","Standard King Room","3 nights ·","December 2022","Couple","Reviewed: 21 December 2022","A perfect stay, would love to come back","very clean, spacious rooms and the reception staff","the restaurant stuff were not friendly","","" +"Divyansh","India","Standard King Room","3 nights ·","December 2022","Solo traveller","Reviewed: 18 December 2022","Superb","cleanliness and team.","","","" +"Sairam","India","Premium King Room","1 night ·","December 2022","Group","Reviewed: 8 December 2022","Very good","location and ambitious","","","" +"Vijay","South Africa","Standard King Room","3 nights ·","December 2022","Group","Reviewed: 6 December 2022","outstanding staff. great breakfast.","good food. staff are friendly","mosquitoes in hotel and hot water was not so hot in the room","","" +"Deepu","India","Couple","King Accessible/Non-Smoking Room","December 2022","2 nights ·","Reviewed: 4 December 2022","Good stay and its definitely worth value for money.","It was an excellent breakfast with good spread of variety food. Too much varieties which really make you confused.","They didnot give me plates and cutlery to the room. As i am a regular traveller who stays in different chain of hotels and this is the first time it happened to me.","","" +"Kompal","India","Standard King Room","2 nights ·","December 2022","Family","Reviewed: 3 December 2022","Highly recommended","Room was very comfortable +Food is excellent +Staff is pleasent","Nothing as such","","" +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Mohammed","Saudi Arabia","Premium King Room","2 nights ·","November 2022","Couple","Reviewed: 1 December 2022","Very good","The rooms were exceptional.","Breakfast not upto the mark. Had to wait 15minutes for a toothbrush.","","" +"Saji","India","Standard King Room","3 nights ·","November 2022","Family","Reviewed: 30 November 2022","Awesome and truly memorable ( as it was my kids birthday too) …","Loved every minute of the stay there .. + The design( using just the right space) ,interiors and the detailing of the rooms were great( including the warm color schemes, the walk-in light sensors and the storage spaces).... + The breakfast was healthy and sumptous… +Even if some local dishes were a bit different in taste from ones favourite home made ones, MR Guru with his immense warmth and humbleness made those petty things look inconspicuous…. +Overall the F&B team and the House keeping team were simply fantastic… + +Thank you Team Ramada..","","","" +"Nomadicthoughts","India","Standard King Room","1 night ·","October 2022","Couple","Reviewed: 28 November 2022","Superb","Superb Location, Proximity to airport, Cleanliness and amazing breakfast spread","","","" +"Sarath","India","Premium King Room","1 night ·","November 2022","Group","Reviewed: 28 November 2022","wonderful overall experience","everything was good except the unwanted check out delay","staffs at reception needs to be more attentive and sharp, Lack of reception staffs makes unwanted delay during check out","","" +"Kanika","India","Standard King Room","1 night ·","November 2022","Family","Reviewed: 25 November 2022","Very good","Loved the property, room, location, food.","Didn't like the slow speed of the staff. We checked in at 1730, our luggage came to our room only after 2130 after calling almost 6 times to the reception and then final call to the manager.","","" +"Vedanarayanan","India","Standard King Room","1 night ·","October 2022","Family","Reviewed: 24 November 2022","Excellent stay despite being let down","Nice location. Eventhough it is in flight path, no sound of plane heard","poor communication at the front desk. The booking for two rooms for a family of 3 adults made by me. but I was called to pay for additional guest as the original booking was for single guest. Having paid, they demanded and received additional person charge of ₹1100++. + +Many interactions and mails and acceptance of the error, but. no sign of an apology to the guest for demanding the money? nor the money refunded ?","Hotel response:","Thank you for sharing your feedback. +We deeply apologies..." +"Vijay","India","Standard King Room","2 nights ·","November 2022","Family","Reviewed: 20 November 2022","Superb","variety of breakfast items","","","" +"Fizzie","Malaysia","Standard Twin Room","4 nights ·","November 2022","Group","Reviewed: 19 November 2022","Superb","Breakfast buffet, bed, bathroom, room size","Makeup room service usually only did the beds, one fresh towel was given with a stain","","" +"Vivek","India","Standard King Room","3 nights ·","November 2022","Solo traveller","Reviewed: 17 November 2022","Very good","Exactly the same breakfast spread for all 3 days that I stayed there.","","","" +"Fizzie","Malaysia","Premium King Room","2 nights ·","November 2022","Solo traveller","Reviewed: 15 November 2022","Superb","The friendliness, affordable rate, size of room, mattress","Make-up room service, towels","","" +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Sagarkumar","India","Standard King Room","1 night ·","November 2022","Solo traveller","Reviewed: 13 November 2022","Superb","Everything i liked there","There are plenty of foods but still need more food options which i feel","","" +"Arnold","India","Standard Twin Room","1 night ·","November 2022","Solo traveller","Reviewed: 10 November 2022","value for money","excellent south filter coffee, Crisp dosa and choice of cut fruits","choice was limited, no cold cuts, vada was cold","Hotel response:","Dear Guest, + +Thank you for taking time to review us. It..." +"Manas","India","Standard King Room","2 nights ·","October 2022","Family","Reviewed: 6 November 2022","Superb","Star hotel in heart of the city. Clean n tidy rooms. Wide spread buffet for breakfast, lunch and dinner. View from the room is great. Infinite pool and roof top lounge is something unique to experience. There is water dispenser in each floor so that you don’t waste plastic for packaged water. Valet parking, different lighting mode with electric curtain track and transparent elevators tops up the beauty of hotel.","Things that could improve: Time taken to checkin should improve. Buffet should have more non-veg items considering this as a 5 star hotel.","","" +"Renu","India","Standard King Room","4 nights ·","October 2022","Couple","Reviewed: 31 October 2022","Superb","Breakfast was awesome. I specially thank Mr Guru who was really taking care of us and all his guests.","","","" +"Arunkumar","United Kingdom","Standard King Room","2 nights ·","October 2022","Family","Reviewed: 29 October 2022","Understated and efficient","The room was well laid out, the bathroom was spacious with a generous stand in shower and a clean tub. The free buffet breakfast was simply amazing. Lots of healthy options that leans towards South Indian style but exactly what I wanted 😊. +Location close to the airport but also quick to nip into the city. We checked out at midnight for an early morning flight and process was quick and efficient, considering we hadn't give them any notice.","The rooftop restaurant prices could have been a bit on the lower side. Especially we are a family paying out of our own pockets! +The pillows didn't offer any support.","","" +"Suman","India","Standard King Room","4 nights ·","October 2022","Solo traveller","Reviewed: 28 October 2022","Superb","The quality of the facility","There was no table in the room to eat food","","" +"Grace","United Kingdom","Standard King Room","2 nights ·","October 2022","Group","Reviewed: 17 October 2022","excellent hotel and staff, would definitely recommend","lovely room with comfortable bed. great breakfast and tasty dinner in the rooftop restaurant","no rupees exchange available on Sunday. Bar was soulless and empty","Hotel response:","Dear Guest, + +Thank you for taking time to review us. +It..." +"Jayanth","India","Standard King Room","2 nights ·","October 2022","Family","Reviewed: 5 October 2022","Superb","Staff was exceptional and supportive especially the restaurant staff, food was also good.","Rooftop swimming pool was not clean, lot of birds are coming to the pool make it a dirty one, some precautions to be taken to avoid birds…","Hotel response:","Dear Mr. Jayanth,Greetings from Ramada Plaza Chennai!..." +"Arvind","India","Solo traveller","King Accessible/Non-Smoking Room","September 2022","1 night ·","Reviewed: 30 September 2022","Good","Location, value and Room","Reception staff were not properly trained, they lack basic courtesy like giving water when gues comes and even after asking same was not given ...Staff needs more training","Hotel response:","Dear Mr. Arvind, Greetings from Ramada Plaza, Chennai!..." +"Vedanarayanan","India","Family","King Accessible/Non-Smoking Room","September 2022","2 nights ·","Reviewed: 12 September 2022","Good","House keeping was the only aspect, where it was short of expectations. For every item, normally kept in the room- bath towels/robes, house chappals, sufficient Tea/coffee/milk sachets were in short supply. Need to be demanded.","As above","Hotel response:","Dear Mr. Vedanarayanan, +Thank you for choosing Ramada..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Maclean","India","Standard Twin Room","2 nights ·","September 2022","Family","Reviewed: 3 September 2022","Awesome and I will be back","The breakfast and dinner was awesome. Every single dish at dinner was a super delicious including the briyani, chaat, tenderloin.","You should have a service for car cleaning, especially in rainy season.","Hotel response:","Dear Guest, + +Greetings from Ramada Plaza Chennai! + +We are..." +"Naga99","Malaysia","Standard Twin Room","1 night ·","August 2022","Group","Reviewed: 30 August 2022","Superb","The hotel has upgraded my booking to suite room. Very good breakfast.","Nothing to complain.","Hotel response:","Dear Guest, + +Greetings from Ramada Plaza Chennai ! + +We..." +"Piramanayagam","India","Standard King Room","2 nights ·","August 2022","Family","Reviewed: 23 August 2022","Excellent stay - outside food policy needs improvement","Well maintained, neat and clean facilities. +Very good breakfast.","Hotel had restriction to bring outside food into the +room.. which is quite strange.. and never heard in any +of the hotels, especially in a 5 star hotel.","Hotel response:","Dear Mr.Gurusamy, + +Greetings from Ramada Plaza..." +"Mohamed","United Arab Emirates","Standard King Room","2 nights ·","August 2022","Solo traveller","Reviewed: 18 August 2022","Superb","Staff very friendly and lovely. +Very helpful. +Lobby cleaness. +Good service.","Over all cleaness appearance (Surfaces) of the room. +Curtains cleaness (Dust). +Value of money.","Hotel response:","Dear Mr,.Mohamed, + +Greetings from Ramada Plaza..." +"Mathew","Switzerland","Standard Twin Room","4 nights ·","August 2022","Family","Reviewed: 10 August 2022","Pleasant stay at a centrally located hotel","My family and I had a pleasant stay for 4 nights at the hotel. The check-in and check-out process was smooth. We had a reservation for a twin bed room. The hotel was kind enough to offer to change it to a standard King bedroom. The room was clean, spacious, comfortable and very quiet with a nice view over the Sardar Patel road. The hotel staffs were courteous and were very helpful. The hotel had a very good multi-cuisine buffet breakfast, with variations in the food choices over different days. The room service food in general was good. The roof top swimming pool, with a nice view of the city, was great (have added a few pictures). We tried the roof top restaurant food. It was good. The hotel is centrally located. It was easy to get to different parts of the city like, Airport, T. Nagar, Adyar, DMS/Thousand lights region, Chrompet and further south to places like Tambaram, Kelambakkam region and Chengalpattu by taxi or auto.","","Hotel response:","Dear Mr.Mathew, + +Greetings from Ramada Plaza,..." +"Sarabjit","India","Standard King Room","4 nights ·","August 2022","Couple","Reviewed: 1 August 2022","Superb","very well maintained and clean property. +excellent food and special mention of Mr. Guru at the restaurant and excellent floor manager and food guide. We will certainly stay at this place every time we visit Chennai","","Hotel response:","Dear Mr.Sarabjit, + +Greetings from Ramada Plaza..." +"Anandakumar","Qatar","Standard King Room","1 night ·","July 2022","Family","Reviewed: 1 August 2022","Very good","Very good","Utilities to be provided according to the occupancy before calling","Hotel response:","Dear Mr.Anandakumar, + +Thank you for providing us with..." +"Shree","India","Standard King Room","1 night ·","July 2022","Group","Reviewed: 27 July 2022","It’s a good property located next to my customer.","The service..","Nothing","Hotel response:","Dear Shree, + +Greetings from Ramada Plaza Chennai! + +Thank..." +"Masakazu","India","Standard King Room","1 night ·","July 2022","Solo traveller","Reviewed: 27 July 2022","Superb","It's very comfortable and totally great.","WiFi connection was NOT so good. +Internet speed was very slow.","Hotel response:","Dear Mr.Masakazu, + +Greetings from Ramada Plaza..." +"Mukesh","India","Standard King Room","1 night ·","July 2022","Solo traveller","Reviewed: 18 July 2022","Excellent","good location, very clean and well lit property.","Bed was creaking the whole night.","Hotel response:","Dear Mr.Mukesh, + +Greetings from Ramada Plaza..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Sandeep","India","Standard Twin Room","2 nights ·","June 2022","Family","Reviewed: 15 June 2022","Very good","All the facilities were exceptional, from room, spa pool, restaurant, valet parking. +Room service and cleaning staff prompt.","Front reception staff can be more courteous.","Hotel response:","Dear Mr.Sandeep, + +Greetings from Ramada Plaza..." +"Simento","United Arab Emirates","Standard King Room","2 nights ·","June 2022","Group","Reviewed: 14 June 2022","Superb","The fastest room service I have ever experienced. The staff right from reception to room service to valet all so friendly and always ready to help!!","The roof top lounge not being open during the day.","Hotel response:","Dear Mr.Simento, + +Greetings from Ramada Plaza Chennai!..." +"Giri","United Arab Emirates","Standard King Room","4 nights ·","June 2022","Solo traveller","Reviewed: 14 June 2022","Though it was slightly expensive, I guess you pay for cleanliness and comfort.","Good hotel, clean room, good staff.","Nothing really","Hotel response:","Dear Mr.Giri, + +Greetings from Ramada Plaza..." +"Ameet","Kenya","Standard King Room","1 night ·","May 2022","Group","Reviewed: 13 June 2022","Superb","excellent service and cleanliness","","Hotel response:","Dear Mr.Ameet, + +Greetings from Ramada Plaza Chennai! + +We..." +"Mohammed","Iraq","Standard King Room","7 nights ·","May 2022","Solo traveller","Reviewed: 28 May 2022","Superb","The staff is amazing and helpful","The payment method, as I had only US dollars cash and the hotel wants to be paid in INR , what made this unpleasant that the nearest exchange is 35 mins walk from the hotel","Hotel response:","Dear Mr.Mohammed, + +Greetings from Ramada Plaza..." +"Pramod","India","Standard Twin Room","2 nights ·","May 2022","Family","Reviewed: 21 May 2022","Superb","Every thing was nice","One time food was not served fresh with foul smell in paneer preparation","Hotel response:","Dear Mr.Pramod Kumar, + +Greetings from Ramada Plaza..." +"Jp","India","King Studio","2 nights ·","May 2022","Solo traveller","Reviewed: 10 May 2022","Great experience, thank you all","Flexible to early check in","","Hotel response:","Dear Guest, + +Greetings from Ramada Plaza Chennai! + +We are..." +"M","India","Standard King Room","1 night ·","April 2022","Solo traveller","Reviewed: 6 May 2022","Superb","Breakfast very good.room facilities very good.Felt very comfortable.","Price for single person is high.food is costly when comparing price and quality","Hotel response:","Dear Mr.Madhukumar, + +Greetings from Ramada Plaza..." +"Prasad","India","Standard King Room","2 nights ·","March 2022","Family","Reviewed: 10 April 2022","Very pleasant","The cordial and friendly nature of the hotel staff","Some basic gears were lacking in the room such as bathroom slippers","Hotel response:","Dear Mr.Prasad, + +Greetings from Ramada Plaza,..." +"Fernando","Sri Lanka","Standard King Room","3 nights ·","February 2022","Family","Reviewed: 6 March 2022","Very comfortable","The staff was very friendly and the food was excellent!","","Hotel response:","Dear Mr. Fernando, +Thank you for choosing to Ramada Plaza..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Rani","Canada","Standard Twin Room","2 nights ·","December 2021","Family","Reviewed: 17 January 2022","I loved the timings for their complimentary breakfast until 11am. I loved their huge windows and automatic blinds. Staff","The views were extraordinary and loved everything in the hotel.","jumbo lock of our room got jammed and the hotel staff acted quickly and broke the lock to rescue us.","Hotel response:","Dear Valued Guest, +Thank you for choosing to Ramada Plaza..." +"Suzin","India","Standard King Room","1 night ·","January 2022","Solo traveller","Reviewed: 12 January 2022","Superb","Clean and spacious, kind staff, good breakfast buffet!","Electricity went down multiple times.. it would come back up in a few~several minutes, but still was a nuisance. Wifi worked at all times, however!","Hotel response:","Dear Mr. Suzin, +Thank you for choosing to Ramada Plaza..." +"Suresh","India","Standard Twin Room","1 night ·","January 2022","Group","Reviewed: 1 January 2022","Superb","Ambience","","Hotel response:","Dear Mr. Suresh, +Thank you for choosing to Ramada Plaza..." +"Karan","India","Standard King Room","1 night ·","December 2021","Couple","Reviewed: 22 December 2021","","This review has been hidden because it doesn't meet our guidelines.","","","" +"Karamchand","India","Standard King Room","2 nights ·","December 2021","Family","Reviewed: 14 December 2021","Very good","Location +Food +Cleanliness +Staff","Nothing","Hotel response:","Dear Mr. Karamchand, +Thank you for choosing to Ramada..." +"Jayaram","India","Standard Twin Room","1 night ·","December 2021","Couple","Reviewed: 13 December 2021","Like my home","location good","nothing","Hotel response:","Dear Mr. Jayaram, +Thank you for choosing to Ramada Plaza..." +"Sabrina","Vietnam","Standard King Room","1 night ·","December 2021","Solo traveller","Reviewed: 6 December 2021","Convenient, close to the airport, comfortable","Staff was very polite and efficient. Food was great, fresh and delicious. Everything was to standard. The room was very clean and comfortable and had a great view! I had a special request for a late checkout and they were very accommodating. I had a very pleasant stay at Ramada. Since I was only in Chennai for 1 night, I appreciated how close the hotel was to the airport.","","Hotel response:","Dear Ms. Sabrina, +Thank you for choosing to Ramada Plaza..." +"Elisabetta","United Kingdom","Standard Twin Room","2 nights ·","November 2021","Group","Reviewed: 8 November 2021","Excellent customer care","The room was spacious and bright. the breakfast buffet is excellent with a variety of high quality food. +The customer care is amazing: from the concierge to the restaurant staff everyone was helpful.","","Hotel response:","Dear Valued Guest, +Thank you for choosing to Ramada Plaza..." +"Sathya","India","Premium King Room","1 night ·","September 2021","Family","Reviewed: 18 September 2021","Comfy stay","Variety in buffet could be increased as compared to other 5 star hotels variety is bit less","Polite, courteous staff. Always smiling and prompt in serving our requests with infectious smile. + +I booked Premier King room with ensuite bath. Upon seeing me travelling with family & small kid they promptly upgraded me to suite which was spacious and clean. + +Centrally located with easy access to most areas by cab or public transport.","Hotel response:","Dear Ms. Sathya, +Thank you for choosing to Ramada Plaza..." +"Neha","India","Standard King Room","1 night ·","September 2021","Family","Reviewed: 14 September 2021","A comfortable one.","I think the variety offered for breakfast was great.","Better services could have been provided.","Hotel response:","Dear Ms. Neha, +Thank you for choosing Ramada Plaza..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Siju","India","Standard King Room","2 nights ·","September 2021","Solo traveller","Reviewed: 10 September 2021","Excellent property. Expect slow response from Reception Staff. But got good VFM","Excellent infrastructure","The Reception Staff-Very callous to your requests..","Hotel response:","Dear Mr. Siju, +Thank you for choosing Ramada Plaza..." +"Joseph","India","Standard King Room","1 night ·","August 2021","Solo traveller","Reviewed: 30 August 2021","Very good","The buffet breakfast is the best from all the hotels I had from chennai. The room and ambiance is also very nice","The female staff were not so cheerful. They used a dirty bath mat during both my stay last month","Hotel response:","Dear Ms. Asha, +Thank you for choosing Ramada Plaza..." +"Siniang","India","Standard Twin Room","1 night ·","August 2021","Family","Reviewed: 28 August 2021","A great place to retreat and recharge.","As it was a repeat visit Putul at reception recognised me and upgraded room. We went back for the breakfast, especially the pastries and spiced tea. Manager of the restaurant is great at his job as he amicably resolved a problem between me and another guest. Also restaurant staff really go way out of their way to make guests enjoy their meals. Reception works like clockwork. Housekeeping is very caring.","Ramada could provide staycation packages that provide full board or at least half board.","Hotel response:","Dear Mr. Siniang, +Thank you for choosing to Ramada Plaza..." +"Learning","India","Standard Twin Room","1 night ·","August 2021","Solo traveller","Reviewed: 15 August 2021","Very good","It was good and well taken care","","Hotel response:","Dear Valued Guest, +Thank you for choosing to Ramada Plaza..." +"Aditya","India","Standard King Room","3 nights ·","August 2021","Family","Reviewed: 14 August 2021","Superb","Excellent food .","","Hotel response:","Dear Mr. Aditya, +Thank you for choosing to Ramada Plaza..." +"Si","India","Standard Twin Room","2 nights ·","August 2021","Family","Reviewed: 2 August 2021","I felt my stress go away with the comforts that were provided by Ramada","Quick check in with Divya, quick check out with Putul. Satish in housekeeping made sure I had all toiletries. Buffet breakfast was sumptuous with Bikram and Sagar going the extra mile in catering to special requests. All professional and friendly. Special mention on their pastries! Really yummy.","No complaints.","Hotel response:","Dear Mr. Niang, +Thank you for choosing to Ramada Plaza..." +"Dwarkanath","India","Premium Twin Room","1 night ·","July 2021","Group","Reviewed: 30 July 2021","Superb","Very clean premises +, good breakfast spread","No convenient four wheeler parking","Hotel response:","Dear Mr. Dwarkanath, +Thank you for choosing to Ramada..." +"Ajay","India","Standard King Room","1 night ·","July 2021","Solo traveller","Reviewed: 19 July 2021","Superb","Everything was exceptionally good","","Hotel response:","Dear Mr. Ajay, +Thank you for choosing to Ramada Plaza..." +"Indrajit","India","Standard Twin Room","2 nights ·","July 2021","Family","Reviewed: 15 July 2021","Superb","The staffs","Everything","Hotel response:","Dear Mr. Dutta, +Thank you for choosing to Ramada Plaza..." +"John","India","Premium King Room","1 night ·","July 2021","Family","Reviewed: 14 July 2021","Superb","Clean and safe","Nothing","Hotel response:","Dear Mr. John, +Thank you for choosing to Ramada Plaza..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Satish","India","Standard King Room","1 night ·","June 2021","Solo traveller","Reviewed: 26 June 2021","Luxurious","Overall behaviour of Staffs, maintenance, hygiene, comfort..this is what any customer needs. So 10/10 on all of the above parameters","","Hotel response:","Dear Mr. Satish, +Thank you for choosing to Ramada Plaza..." +"Meet","India","Solo traveller","King Accessible/Non-Smoking Room","April 2021","1 night ·","Reviewed: 6 June 2021","Greatly organized and sanitized rooms and friendly staff. Thanks to the staff for great food..","Greatly organized and sanitized rooms and friendly staff. +Thanks to the staff for great food & great sanitization facility even for the baggage..","","Hotel response:","Dear Mr. Mohit, +Thank you for choosing to Ramada Plaza..." +"Mohammed","India","Standard Twin Room","1 night ·","April 2021","Solo traveller","Reviewed: 25 April 2021","Excellent stay with friendly staff","The flexibility of staffs , it’s a curfew day even after my check out time front desk staff Ms. Shilpa helped me to extend my stay in the room .","","Hotel response:","Dear Mr. Mohammed, +Thank you for choosing to Ramada Plaza..." +"N","India","Standard King Room","1 night ·","April 2021","Solo traveller","Reviewed: 19 April 2021","Superb","breafast is superb it quality good an and rooms are exceptionaly well","all","Hotel response:","Dear Valued Guest, +Thank you for choosing to Ramada Plaza..." +"Bm","India","Standard King Room","1 night ·","April 2021","Solo traveller","Reviewed: 10 April 2021","Very good","Food taste was excellent.","Staff are friendly and well behaved.","Hotel response:","Dear Mr. Goel, +Thank you for choosing to Ramada Plaza..." +"Luckesh","India","Standard King Room","1 night ·","March 2024","Group","Reviewed: 28 March 2024","good location close to airport and property met my expectation.","hotel offered a good variety in breakfast. courteous staff and pleasant ambiance","nothing specific","Hotel response:","Dear Luckesh, +Thank you so much for taking the time to..." +"Niladri","India","Standard King Room","3 nights ·","March 2024","Solo traveller","Reviewed: 9 March 2024","Honestly their rooms are better than the overpriced Grand Chola","Spacious rooms and neat.","Mini bar is really overpriced. A beer with an MRP of ₹140 costs ₹476.","Hotel response:","Dear Niladri, +Thank you for your valuable feedback!..." +"Rashmi","India","Standard King Room","1 night ·","December 2023","Family","Reviewed: 9 March 2024","Superb","Well kept property. Clean and well maintained. Close to the airport. Prompt in sending airport pickup. The in room dining was quite good. They catered to our requirements.","Disparity in the service of staff. Some of the staff were very helpful while some staff was disinterested. The morning buffet staff especially seemed overworked, not too prompt or attentive.","Hotel response:","Dear Rashmi, +Thank you for sharing your feedback with..." +"Eliel","Switzerland","Standard Twin Room","6 nights ·","December 2023","Group","Reviewed: 5 March 2024","Very nice hotel, amazing terrasse!","Astonishing hotel, with a huge lobby, a very nice terrasse, and a very good size for the bedroom and bathroom.","There was a persistent Moisture smell, but I think it's also in general for the city.","Hotel response:","Dear Eliel, +We are thrilled to hear that you enjoyed..." +"Vikas","India","Standard King Room","1 night ·","February 2024","Solo traveller","Reviewed: 29 February 2024","Ok ok","Food","Reception","","" +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Mayuri","India","Standard King Room","1 night ·","February 2024","Solo traveller","Reviewed: 21 February 2024","Will stay again","Area near the elevator on the second floor should have a fan. Very hot there.","","Hotel response:","Dear Mayuri, +Thank you for sharing your feedback with us!..." +"Anja","Germany","Standard King Room","2 nights ·","February 2024","Group","Reviewed: 19 February 2024","Good","Close to the airport +Good breakfast buffet","Little bit hard to communicate with the staff but manageable.","Hotel response:","Dear Anja, +Thank you for sharing your feedback with us!..." +"Sanjay","India","Standard King Room","1 night ·","February 2024","Couple","Reviewed: 13 February 2024","It was very good","Location, Room, Breakfast spread","None","","" +"Sharanya","Malaysia","Standard King Room","3 nights ·","January 2024","Solo traveller","Reviewed: 1 February 2024","Superb","Spacious room","Receptionist","","" +"Balakumar","United Kingdom","Standard King Room","1 night ·","December 2023","Group","Reviewed: 20 January 2024","Reliable safe place to stay","Booked for family and they said it was good","Cannot comment as i didnt stay","Hotel response:","Dear Balakumar, +Thank you for your review! We appreciate..." +"Christine","India","Standard King Room","1 night ·","December 2023","Family","Reviewed: 2 January 2024","Very good","The lighting in the room.","","","" +"Ravi","United States","Standard Twin Room","1 night ·","December 2023","Family","Reviewed: 22 December 2023","Very good","The buffet breakfast was really good.","","","" +"Hassana","United Arab Emirates","Standard King Room","2 nights ·","November 2023","Family","Reviewed: 2 December 2023","The property was really great but unfortunately will not be coming back to that as their receptionists were very poor in","The property was amazing with perfect facilities, Vikash from the house keeping and Abdul bath and Prakash from the restaurants were very good and they gave the best hospitality.","Unfortunately the people in the reception were not very helpful and to my surprise it was very strange that the person said to us that management only wants money and we all work for money so we won’t care about anything else. Being in a hospitality field this is the first time I got such kind of response from the reception team.","Hotel response:","Dear Hassana, +Thank you for your valuable feedback. We..." +"Vemuri","India","Standard Twin Room","2 nights ·","November 2023","Family","Reviewed: 24 November 2023","Superb","Clean, good location","","","" +"Kiran","Singapore","Standard King Room","1 night ·","October 2023","Solo traveller","Reviewed: 21 November 2023","Good","This was my third time stay in this hotel in last 2 years. Location choice of food during he breakfast, general cleanliness, access to city are great. General experience is good but prior ones were better.","This time I did observe some changes though. The room towels were bit worn out and was smelly, the room has a damp smell possibly not used for while. The service was bit cold during the morning breakfast and staff was busy discussion their issues vs catering to the guest.","Hotel response:","Dear Kiran, +Thank you for your kind words and for your..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Raghunandanan","India","Standard King Room","1 night ·","November 2023","Solo traveller","Reviewed: 19 November 2023","Very good","Facility","Food","","" +"Chu","Australia","Standard King Room","1 night ·","November 2023","Solo traveller","Reviewed: 13 November 2023","Wonderful staff and clean hotel","The staff is excellent","","","" +"Tseten","India","Standard King Room","4 nights ·","November 2023","Couple","Reviewed: 10 November 2023","Good","Good and spacious clean room. Great city view.","","","" +"Anandaraj","India","Standard King Room","3 nights ·","November 2023","Group","Reviewed: 5 November 2023","Superb","Spread is good","Menu can be changed most of the south Indians items are repeated every day","Hotel response:","Dear Anandaraj, +Thank you so much for taking the time to..." +"Ileanda","Romania","Standard King Room","4 nights ·","November 2023","Couple","Reviewed: 5 November 2023","Good","very poorly educated staff. unprofessional the receptionist had dirty hands, she sneezed in front of me twice, she had a cold and was not wearing a mask. The cleaning was done late and of poor quality.","","Hotel response:","Dear Ileanda, + +Thank you for sharing your feedback with..." +"Patricia","Spain","Standard King Room","3 nights ·","October 2023","Couple","Reviewed: 1 November 2023","Nice stay in Ramada Plaza Chennai","Very spacious and clean rooms, super big comfy bed- + +Room is very well equipped, great AC easy to function. There are big windows with nice views but despite the size it's not possible to hear the noise from outside because the windows are very well isolated. Curtains are fantastic and you cannot feel the light from outside. + +Shampoo and washing gel from Biotique was a nice touch. + +Very good breakast with wide variety of options. Very attentive staff. + +Rooftop is great for dinner and pool is small but nice.","Staff is attentive but they need more training in terms if billing for corporate cllients. I have been chasing the billing section even after my check-out to receive an updated bill that match with the charge in my corporate card. I had to write emails, call them directly... at this moment I am still in the process, more than 20 days after check-in. Moreover, it took me more than 20 min to check out. + +Towels were old for a 5 star hotel. + +Amenities provided were very simple and short, and they only provide 1 unit, even if there are 2 people in the room. Swimming pool towels are not automatically given to you, you need to look for staff to provide to you. + +Lack of slippers despite the floor being very cold because some big part is made of natural stone. Bathrobes would have been a nice touch.","Hotel response:","Dear Patricia, +Thank you for sharing your feedback with..." +"Gopinath","United Arab Emirates","Premium King Room","1 night ·","October 2023","Family","Reviewed: 31 October 2023","Very good","receptionist upgraded us to Suite,","","","" +"Joseba","Spain","Standard King Room","1 night ·","October 2023","Group","Reviewed: 2 October 2023","Comfortable","Really smart and accesible.","","Hotel response:","A heartfelt thank you for your 5-star rating! We're..." +"Sohan","India","Standard King Room","1 night ·","September 2023","Solo traveller","Reviewed: 24 September 2023","Superb","Property is clean, and comfortable","In washroom there was no comb, saving kit, slippers.","Hotel response:","Dear Sohan, +Thank you for your feedback! We're glad..." +"Mangesh","India","Standard Twin Room","2 nights ·","September 2023","Solo traveller","Reviewed: 13 September 2023","Good hotel","Room 111 was stinky +Staff is not friendly and reserved. +Equipment in gym are broken +Cleanliness and hygiene in Gym is poor.","","Hotel response:","Dear Mangesh, +Thank you for sharing your feedback with..." +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Praveen","India","Standard King Room","1 night ·","September 2023","Solo traveller","Reviewed: 9 September 2023","Good","The infrastructure was good.. they also upgraded to premium room .","The hospitality was not upto the mark. The room was allocated 30 mind after check in time that too after following up for 3 times. The next morning when we asked for toothpaste , it was delivered afte 1 hr , again after 4 calls. We gave our phone for charging at the reception. After 30 mins it was just lying there without connecting to charger. They definitely have to improve on the hospitality, communication or the number of staffs for better experience.","Hotel response:","Dear Praveen, +Thank you for your feedback! We are glad..." +"Sivakumar","United Kingdom","Standard King Room","3 nights ·","September 2023","Solo traveller","Reviewed: 8 September 2023","Very comfortable. Will come back again!","Very comfortable spacious well furnished rooms. +Good internal lighting with remote controlled blinds etc. +Nice outside view from room. +Great food. +Helpful staff.","Nothing in particular.","Hotel response:","Dear Sivakumar, +Thank you for your wonderful feedback!..." +"Bharathidasan","India","Standard King Room","2 nights ·","August 2023","Group","Reviewed: 1 September 2023","Good","Location","Cleanliness","Hotel response:","We're happy to see that you had a great experience..." +"Bawa","India","Standard King Room","2 nights ·","August 2023","Family","Reviewed: 30 August 2023","Good","Location and room size","Staff needs to be proactive and strive for customer delight","Hotel response:","Dear Bawa, +Thank you for your valuable feedback! We..." +"Roberts","India","Standard King Room","1 night ·","August 2023","Solo traveller","Reviewed: 22 August 2023","stay was fine , but the room was Closter phobic a bit , since I was staying in the business floor","The Closest was not washed properly, There were no Body Lotions , the TV did not work Initially , but later got the technician to come and make some adjustments","","Hotel response:","Dear Roberts, +Thank you for sharing your feedback with..." +"Joshi","India","Standard King Room","2 nights ·","August 2023","Group","Reviewed: 7 August 2023","Very good","being a 4-5 star property the basic provisions like toiletries, saving kit, towels, slippers, bathrope , hand towel’s were not there . +i think according to the price which i paid was not valuable might have gone to ITC front door there on the same rate and could have got better facilities.","","","" +"Rajendra","India","Standard Twin Room","1 night ·","August 2023","Solo traveller","Reviewed: 7 August 2023","Comfortable","Cleanliness and service","Nothing","","" +"Jeya","United Arab Emirates","Standard Twin Room","5 nights ·","August 2023","Family","Reviewed: 6 August 2023","It was very pleasant stay with Ramada Plaza","Value for money . Good break fast , staff are very supportive","Nothing I can share at the moment","","" +"Shakthi","Japan","Standard King Room","2 nights ·","August 2023","Family","Reviewed: 1 August 2023","Good","Food","","","" +"Ajay","United Kingdom","Standard Twin Room","2 nights ·","July 2023","Family","Reviewed: 25 July 2023","Very good","Stay, Food, location.","I have to call for house keeping and room cleaning for towels and soap etc.","","" +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Sachin","India","Premium King Room","1 night ·","July 2023","Solo traveller","Reviewed: 20 July 2023","Superb","Location","Cockroach in bathroom","","" +"Deepa","United States","Standard Twin Room","2 nights ·","July 2023","Family","Reviewed: 18 July 2023","Nice lobby, smelly but nice rooms","check in took almost 45 minutes"," There was a very dank, humid smell in our room. It did not go away, just lingered. ","","" +"Neriton","Brazil","Standard King Room","1 night ·","June 2023","Solo traveller","Reviewed: 14 July 2023","Superb","Breakfast is good; +Staff is always trying to attend you; +The Spa is good to relax.","","","" +"Amanda","United Kingdom","Business Suite","3 nights ·","July 2023","Couple","Reviewed: 10 July 2023","Nice space in busy city","The rooftop infinity pool has a fantastic view of the city. The rooftop restaurant was also very nice but the food is very slow. Delicious menu, just need to speed up. Also would like to mention the car/taxi staff at the front of the hotel who are very helpful and always helped us to arrange a hotel car or Uber.","No bar open during the day at the pool. Breakfast service was poor. 30 minutes to get a cup of black tea.","","" +"Mo","India","Standard King Room","3 nights ·","July 2023","Solo traveller","Reviewed: 9 July 2023","Over all okay","Location was good","Amenities we're less +Breakfast was same","","" +"Shameer","Qatar","Standard King Room","7 nights ·","June 2023","Couple","Reviewed: 10 June 2023","The food was extremely good - kudos to the chef! The room's hygiene was also good, and the staff at the room dining","Food +Friendly Staffs +Clean room","few mosquitos +Weak WiFi +Delayed response of some Reception staffs","","" +"Tanveer","India","Standard King Room","1 night ·","May 2023","Group","Reviewed: 5 June 2023","The Entire Staff of Kitchen ... under the Leadership of Mr. Mohd Hanif is Superb.","The Support and eagerness to help was the Key.","","","" +"Cho","Taiwan","Standard King Room","4 nights ·","May 2023","Solo traveller","Reviewed: 5 June 2023","Good","Huge space in room. Good view on higher floors.","Breakfast is reletively less variety. Expensive in room dining. The hotel is older in general.","","" +"Arun","India","Standard King Room","2 nights ·","May 2023","Couple","Reviewed: 31 May 2023","Very good","Location and spacious room","","","" +"Shanmugnathan","India","Standard King Room","1 night ·","April 2023","Family","Reviewed: 26 May 2023","Everything nice","Very tasty & hygiene","","","" +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Jeyabalan","India","Standard King Room","1 night ·","May 2023","Solo traveller","Reviewed: 21 May 2023","nice stay","nice","new staff","","" +"Kulkarni","India","Standard King Room","1 night ·","May 2023","Family","Reviewed: 20 May 2023","Very good","Bfast spread was good, tasty. Location is excellent with shopping, places of interest within 20 min distance","We were booked for a three sharing room which was not noted and room wasn't ready although we had called ahead.Had to request twice to put up the additional bed. +Deep cleaning needed,water stains in the corridor all along wall gave off a musty smell, slope of the shower area needs correction. +water came out of the shower area into the doorway of the bathroom creating an unsafe condition.","","" +"J","India","Standard King Room","2 nights ·","May 2023","Family","Reviewed: 18 May 2023","Good stay","Breakfast buffet was excellent. Lady staff were very kind and friendly. Helped me a lot . Place looked good.","Asked the staff to help me buy a bouquet for the event i was about to attend in the evening which took place at Ramada plaza itself. Staff just bluntly refused. Extreme urine smell near the wall of room 309 where the coffee and snacks are placed. Kindly check . We noticed it while vacating the room. It's terrible","","" +"Rajat","India","Standard King Room","2 nights ·","May 2023","Family","Reviewed: 6 May 2023","Nice warm stay","Hotel is nicely done, breakfast was good","Checkin time should be reduced, in room dining order took 1 hour and extra cutlery took 15 more mins +I asked for separate food and accommodation bills but were not given, was promised that I will receive it by evening but it’s 3 days","","" +"Mukesh","India","Standard King Room","5 nights ·","April 2023","Couple","Reviewed: 1 May 2023","Good stay but could have been better","Good location , clean , roof top restaurant","A human care not just mechanical +no breakfast menu change in one week","","" +"Irfan","India","Standard Twin Room","3 nights ·","April 2023","Group","Reviewed: 29 April 2023","Superb","Good place to stay.","","","" +"Knitin","India","Standard King Room","2 nights ·","April 2023","Family","Reviewed: 26 April 2023","Superb","Hotel location. Food and comfort stay","Room was not at all prepared as fresh. It was stinking and smelling like old. It took almost 20 min for check in process and needs more professionalism.","","" +"Manoj","India","Standard King Room","2 nights ·","March 2023","Group","Reviewed: 13 April 2023","good place, but got to up their check in procedure","nice quaint hotel , good service. great breakfast","had emailed everything about our arrival and the check in details and ID proof was given earlier, but the staff pleaded total ignorance even after showing them the email and their reply","","" +"Raghavendra","India","Standard King Room","2 nights ·","March 2023","Family","Reviewed: 11 April 2023","Amazing Stay at Ramada Plaza","Food is of amazing quality and well taken care every bit of the dishes that are prepared. Rooms were clean and tidy as well as the common area.","Except the lobby team at the check-in, I found every staff member to be polite and of great help. Sometimes the reception staff sounded a bit rude.","","" +"Entertainment","India","Standard King Room","1 night ·","April 2023","Couple","Reviewed: 10 April 2023","","This review has been hidden because it doesn't meet our guidelines.","","","" +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"(emi)","India","Standard King Room","2 nights ·","March 2023","Solo traveller","Reviewed: 3 April 2023","Good and comfy rooms","The breakfast quality was an average and the variety was also limited. I remember the quality of breakfast was very good past 2-3 years.","Variety of breakfast","","" +"Maria","Australia","Standard King Room","1 night ·","February 2023","Solo traveller","Reviewed: 28 March 2023","Place","location and comfy","upgrade status without asking, off course I paid more","","" +"Anil","India","Standard King Room","1 night ·","March 2023","Solo traveller","Reviewed: 24 March 2023","Very good","Good location, property, rooms. Overall good value for money","Very slow check in","","" +"Uttara","India","Standard King Room","1 night ·","March 2023","Family","Reviewed: 20 March 2023","Good place, clean, comfortable, and cozy","The staff were great, very helpful. The breakfast was also very good. Not a huge number of choices but tasty and freshly prepared.","The mosquito repellent was broken and didn't work, so was a little unpleasant at night.","","" +"World1","India","Business Suite","1 night ·","January 2023","Group","Reviewed: 18 March 2023","Very good","Location, Breakfast Room","","","" +"Sudesh","United Kingdom","Standard King Room","2 nights ·","March 2023","Solo traveller","Reviewed: 15 March 2023","Superb","Food, both breakfast and roof top restaurant. Swimming pool","Shower","","" +"Thirumalai","United Kingdom","Standard King Room","1 night ·","February 2023","Solo traveller","Reviewed: 8 March 2023","good for short stay","oever all package","small lobby","","" +"Cecilie","Denmark","Standard King Room","3 nights ·","March 2023","Couple","Reviewed: 6 March 2023","Nice hotel but mouldy smell in rooms","Good breakfast, nice room and bathroom with bathtub","The rooms have an unpleasant, strong, mouldy smell. (Tried to different). Had the aircon on maximum heat, but still didn’t help much. You can se the mould on the wall if you look at the tapestry. A big minus for an otherwise very nice hotel.","","" +"Vignesh","United Arab Emirates","Standard King Room","4 nights ·","February 2023","Solo traveller","Reviewed: 25 February 2023","Good","The rooms were good","The Bar in the hotel was totally empty all time menu and whats available were totally different.","","" +"Tariq","India","Standard King Room","1 night ·","February 2023","Solo traveller","Reviewed: 19 February 2023","Very good","The room and in room dining services are great. The staff was helpful most of the time. Bed was comfortable and most of the facilities in the room worked as expected.","Everything in the room didn't work as expected. There were two TVs in my room, one of them didn't work. The bathtub wasn't clean and 'complimentary breakfast' is just juice box, some cut fruits and a sad looking sandwich delivered to your door at 5:30am in the morning in a biodegradable bag with wooden cutlery. For a 5 star hotel, the complimentary breakfast is worse than what you will find at a railway station.","","" +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Dr","Qatar","Standard King Room","1 night ·","January 2023","Group","Reviewed: 2 February 2023","Very good","very clean and neet","","","" +"Katarina","Serbia","Standard King Room","7 nights ·","January 2023","Solo traveller","Reviewed: 1 February 2023","Very good","The breakfast was good, people were polite, location was good for the conference I attended, the rooftop pool was nice.","I did not like that every time i take a phone I need to log in with the password to the wifi","","" +"Kok","Singapore","Standard Twin Room","5 nights ·","January 2023","Couple","Reviewed: 1 February 2023","Good","the F&B staff are great..one particular staff Lalrin…… very attentive and great service person …","car parking …… very limited and no proper guidance on where to park….","","" +"Remembrance","United States","Solo traveller","King Accessible/Non-Smoking Room","January 2023","4 nights ·","Reviewed: 18 January 2023","Wonderful rooftop view and nice location for exploring Chennai","AIRPORT PICKUP +The airport pickup service was easy to schedule and the driver was prompt, waiting for me at the airport upon arrival. + +STAFF +The staff were welcoming, helpful, and the room cleaning staff did a good job each day. + +BATHROOM +The bathroom facilities were good and the room was, generally speaking, well-maintained. + +RESTAURANTS / ROOFTOP VIEW +What I loved about this hotel was the restaurant options. Scallion on the lower levels is a great lunch option with some Asian cuisine options (e.g. kum pao chicken). But the best part is the rooftop infinity pool and restaurant. I'd steal a few hours of the day to go to the rooftop, take in the city around me, enjoy the well-kept pool and catch up on my reading.","BREAKFAST +The breakfast left me a bit underwhelmed but not under fed. I personally prefer a traditional American / Western breakfast to start the day and I don't really get adventurous until lunch, so I was pretty much confined to the scrambled eggs, pastries, fruit, and coffee. (FYI - There was an omelette option but I did not explore it). + +TELEVISION +The room facilities were in good shape but the TV controls were unusually difficult. The remote was rather old and didn't have the simple arrow buttons to navigate the home screen with. I quickly gave up on trying to figure it out - opting instead to just stream from my laptop. + +RESTAURANTS EXPERIENCE +I enjoyed the rooftop restaurant one evening and had the BBQ chicken dish with mashed potato. Midway through the meal, I noticed that part of the chicken felt a BIT undercooked, but I didn't think it was undercooked enough to get nervous or upset about. So I finished the meal, which was overall adequate, but I woke up at 1AM and vomited most of it up. (FYI - I had four meals at the hotel restaurants. The other three were fine and I had no stomach problems. I could've complained about the dish but I didn't so it's partially my fault anyway.)","","" +"Nivetha","United Kingdom","Standard King Room","3 nights ·","January 2023","Group","Reviewed: 12 January 2023","Good","Good location with malls and other necessities nearby. Closer to airport as well. +Staff were friendly and accomdating.","Breakfast buffecy had a good selection of indian food but western food and pastries were not that great. +Bathroom looked aged. +Mosquitos in the hotel lobby at night.","","" +"Abdul","Malaysia","Solo traveller","King Accessible/Non-Smoking Room","January 2023","1 night ·","Reviewed: 11 January 2023","Acceptable","Room and breakfast","Receptionist at the time of both check-in and check-out. During check-in, the receptionist had failed to record the payment made in the system and during check-out, the receptionist had taken a significant amount of time to check abd verify the payment made. It has really caused a lot of inconvience during check-out. It should not happen in the first place in a reputed hotel like Ramada.","","" +"Maryam","United Arab Emirates","Standard King Room","2 nights ·","November 2022","Family","Reviewed: 10 January 2023","Good","good hotel","","","" +"Karishma","Mauritius","Standard Twin Room","8 nights ·","December 2022","Family","Reviewed: 8 January 2023","Good","The cleanliness was average & lack of professionalism from cleaning staff.. they kept on forgetting stuff like towels, tea bags","","","" +"Viduyat","India","Standard King Room","2 nights ·","December 2022","Family","Reviewed: 7 January 2023","Great location and a decent hotel","Great location and well trained staff","Nothing in particular - everything was decent","","" +"Sudhir","Sri Lanka","Couple","King Accessible/Non-Smoking Room","January 2023","1 night ·","Reviewed: 4 January 2023","Meets low expectations.","It was cheap. Value for money I guess","Bathroom drain stinks. No car available for airport drop. Staff not trained well.","","" +"","","","","","","","","","","","" +"","","","","","","","","","","","" +"Sagul","India","Standard King Room","2 nights ·","December 2022","Family","Reviewed: 31 December 2022","Good","Location and room's","Staff behaviour and tax charges","","" +"Gulati","","Standard Twin Room","2 nights ·","December 2022","Family","Reviewed: 26 December 2022","Very good","Nice","","","" +"Puspita","India","Standard King Room","1 night ·","December 2022","Family","Reviewed: 25 December 2022","good and comfortable stay","courteous staff","location","","" +"Shan","Australia","Standard King Room","2 nights ·","December 2022","Family","Reviewed: 24 December 2022","comfortably and pleasant stay","central location, spacious rooms and beds","nothing much","","" +"Sathakathula","Singapore","Standard King Room","6 nights ·","December 2022","Couple","Reviewed: 22 December 2022","value for money","nice location","","","" +"Eniyanselvan","United States","Standard King Room","1 night ·","December 2022","Family","Reviewed: 19 December 2022","Good","service and staffs","","","" +"Arif","United States","Standard King Room","1 night ·","December 2022","Solo traveller","Reviewed: 16 December 2022","Good","staff","rooms are too small","","" +"Kok","Singapore","Standard Twin Room","3 nights ·","December 2022","Group","Reviewed: 13 December 2022","Very good","central","parking and getting out of car park is tough","","" +"Akshay","Singapore","Standard King Room","3 nights ·","December 2022","Family","Reviewed: 11 December 2022","Very good","Amazing breakfast buffet and helpful staffs","Check in procedure lacks so finess for a 5 star hotel and front desk staffs are not very accommodating.","","" +"Martin","Philippines","Standard King Room","1 night ·","December 2022","Solo traveller","Reviewed: 8 December 2022","Very good","good quality of the bed and nice breakfast","no transport available when needed it","","" +"","","","","","","","","","","","" +"","","","","","","","","","","","" \ No newline at end of file