before_sent:  The letter contained no return address but she said: "I have written to TV3 [about the letter]."
before_sent_with_intent: <coherence>  The letter contained no return address but she said: "I have written to TV3 [about the letter]."
after_sent:  The letter contained no return address . Wall hopes to get a better apology, saying "I have written to TV3 [about the letter]."