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What services does Hactl provide? | Hactl offers terminal handling, ramp handling, crew transport, documentation, charter flight support, and value-added logistics services. | Hactl provides a comprehensive range of air cargo handling services to meet diverse client needs. |
When was Hactl established? | Hactl was founded in 1971. | Understanding Hactl's long-standing presence highlights its experience in the air cargo industry. |
Where is Hactl located? | Hactl operates at Hong Kong International Airport. | Hactl's strategic location at a major international airport facilitates efficient cargo handling. |
What is SuperTerminal 1? | SuperTerminal 1 is Hactl's air cargo handling facility, capable of handling up to 3.5 million tonnes of cargo annually. | SuperTerminal 1's capacity underscores Hactl's ability to manage large volumes of air cargo efficiently. |
Who are Hactl's shareholders? | Hactl is jointly owned by Jardine Pacific, Wharf Holdings, CK Hutchison Holdings, and China National Aviation Holding. | Knowledge of Hactl's ownership provides insight into its corporate structure and backing. |
What is Hacis? | Hacis, established in 1984, is a subsidiary of Hactl serving over 200 airlines and freight forwarders. | Hacis extends Hactl's services, enhancing connectivity for airlines and freight forwarders. |
What industries does Hactl serve? | Hactl serves the air transportation industry. | Hactl's services are integral to the global air cargo supply chain. |
What is Hactl's role at Hong Kong International Airport? | Hactl is the largest independent air cargo handler at Hong Kong International Airport. | Hactl plays a pivotal role in managing air cargo at one of the world's busiest airports. |
What is COSAC-Plus? | COSAC-Plus is Hactl's air cargo management system that enables efficient cargo tracking and information sharing. | COSAC-Plus enhances operational efficiency through advanced technology. |
What is Hactl's commitment to sustainability? | Hactl has implemented initiatives like using renewable diesel in ground service equipment to reduce its carbon footprint. | Hactl actively pursues environmentally friendly practices in its operations. |
What awards has Hactl received? | Hactl has been named 'Best Global Air Cargo Terminal Operator' and 'Best Green Air Cargo Terminal Operator' at the AFLAS Awards. | These awards recognize Hactl's excellence in service and commitment to environmental sustainability. |
What technological advancements has Hactl implemented? | Hactl has developed autonomous ramp vehicles and implemented the COSAC-Plus air cargo management system to enhance operational efficiency. | These technological innovations demonstrate Hactl's commitment to improving service quality and operational efficiency. |
How does Hactl support multimodal transport? | Through its subsidiary Hacis, Hactl provides unique multimodal services between Hong Kong and mainland China. | This service enhances connectivity and offers comprehensive logistics solutions for clients. |
What is Hactl's history? | Founded in 1971, Hactl began operations at Kai Tak International Airport and relocated to SuperTerminal 1 at Hong Kong International Airport in 1998. | Hactl's long-standing presence and evolution reflect its adaptability and growth in the air cargo industry. |
What is Hactl's approach to environmental sustainability? | Hactl has launched initiatives like the 'Zero Waste Uniform Upcycling Project' and the use of renewable diesel in ground service equipment. | These efforts highlight Hactl's dedication to reducing its environmental footprint and promoting sustainability. |
How does Hactl ensure efficient cargo handling? | Hactl utilizes automated cargo handling systems and the COSAC-Plus management system to streamline operations. | Automation and advanced technology are key to Hactl's efficient cargo handling processes. |
What is the capacity of SuperTerminal 1? | SuperTerminal 1 can handle up to 3.5 million tonnes of cargo annually. | This capacity allows Hactl to manage large volumes of air cargo effectively. |
How many airlines does Hactl serve? | Hactl serves over 100 airlines worldwide. | Serving a vast number of airlines showcases Hactl's extensive network and reliability. |
What is the COSAC-Plus system? | COSAC-Plus is Hactl's in-house designed air cargo management system that processes cargo data and facilitates information exchange. | The system enhances operational efficiency and data accuracy in cargo handling. |
What is Hactl's role in Hong Kong's economy? | Hactl supports the import, export, and transshipment of air cargo in Hong Kong, contributing to the growth of the local economy. | Hactl plays a vital role in Hong Kong's position as a global air cargo hub. |
What is Hactl's Terminal Services Center (Export)? | The Terminal Services Center (Export) is a facility that streamlines export cargo acceptance with digital processes and document handling features. | This center enhances operational efficiency and customer experience in export cargo handling. |
How does Hactl handle dangerous goods? | Hactl provides specialized handling services for dangerous goods, ensuring compliance with safety regulations. | Proper handling of dangerous goods is crucial for safety and regulatory adherence. |
What is Hactl's 'Zero Waste Uniform Upcycling Project'? | It's an initiative where old uniforms are upcycled to reduce waste and promote sustainability. | This project reflects Hactl's commitment to environmental responsibility. |
How does Hactl support charter flights? | Hactl offers comprehensive support for charter flights, including ground handling and documentation services. | Supporting charter flights expands Hactl's service offerings to meet diverse client needs. |
What is Hactl's approach to innovation? | Hactl invests in technology and process improvements, such as developing autonomous ramp vehicles and enhancing cargo management systems. | Continuous innovation ensures Hactl remains competitive and efficient in the air cargo industry. |
How does Hactl contribute to environmental sustainability? | Hactl implements green initiatives like using renewable diesel in ground service equipment and upcycling uniforms. | These actions demonstrate Hactl's dedication to reducing its environmental impact. |
What is Hactl's market position? | Hactl is the largest independent air cargo handler at Hong Kong International Airport. | This position highlights Hactl's significant role in the air cargo industry. |
How does Hactl ensure data accuracy in cargo handling? | Hactl's COSAC-Plus system processes cargo data and facilitates accurate information exchange. | Reliable data management is essential for efficient and error-free cargo operations. |
What is Hactl's experience in the air cargo industry? | Established in 1971, Hactl has decades of experience in air cargo handling. | Long-term experience contributes to Hactl's expertise and reliability in the industry. |
How does Hactl handle perishable goods? | Hactl provides specialized facilities and handling procedures for perishable cargo to maintain quality and safety. | Proper handling of perishable goods ensures freshness and compliance with regulatory standards. |
What kind of training does Hactl provide its employees? | Hactl offers continuous training in cargo handling, safety procedures, and operational efficiency to ensure high service standards. | Investing in employee training improves service quality and operational effectiveness. |
How does Hactl maintain operational safety? | Hactl adheres to strict safety protocols and provides training programs for its staff. | Ensuring safety in cargo handling minimizes risks and enhances overall efficiency. |
What security measures does Hactl implement? | Hactl employs advanced security systems, surveillance, and screening procedures to safeguard cargo. | High-security standards help prevent cargo theft and unauthorized access. |
How does Hactl handle high-value cargo? | Hactl has dedicated facilities and security measures for high-value cargo to ensure its protection. | Proper handling of high-value items maintains customer trust and cargo integrity. |
How does Hactl support pharmaceutical cargo? | Hactl has temperature-controlled storage and handling procedures for pharmaceutical shipments. | Maintaining proper storage conditions ensures pharmaceutical cargo remains effective and compliant. |
What role does Hactl play in e-commerce logistics? | Hactl supports the growing e-commerce sector by handling express shipments and integrating digital cargo management systems. | Efficient e-commerce logistics are essential for meeting fast delivery expectations. |
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