Datasets:
matthewfranglen
/
aste-v2

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( No problem with the ordering or shipping by the way .
34
41
shipping
2
11
No problem
positive
1
) And printing from either word processor is an adventure .
27
40
word processor
48
56
adventure
negative
2
-Called headquarters again , they report that TFT panel is broken , should be fixed by the end of the week ( week 3 ) .
46
54
TFT panel
59
64
broken
negative
3
-Computer crashed frequently and battery life decreased very quickly .
33
44
battery life
46
67
decreased very quickly
negative
4
-I propose that they can just swap the hard drives .
39
49
hard drives
30
33
swap
neutral
5
/ awesome cooling system / much better grafics card ( ATI 5870 ) / 8GB RAM / LED backlit screen ...
10
23
cooling system
2
8
awesome
positive
5
/ awesome cooling system / much better grafics card ( ATI 5870 ) / 8GB RAM / LED backlit screen ...
39
50
grafics card
32
37
better
positive
5
/ awesome cooling system / much better grafics card ( ATI 5870 ) / 8GB RAM / LED backlit screen ...
67
73
8GB RAM
32
37
better
positive
5
/ awesome cooling system / much better grafics card ( ATI 5870 ) / 8GB RAM / LED backlit screen ...
77
94
LED backlit screen
32
37
better
positive
6
1.You can not change your desktop background ( window 's 7 starter does NOT support that function ) .
26
43
desktop background
6
19
can not change
negative
6
1.You can not change your desktop background ( window 's 7 starter does NOT support that function ) .
47
65
window 's 7 starter
72
82
NOT support
negative
6
1.You can not change your desktop background ( window 's 7 starter does NOT support that function ) .
89
96
function
72
82
NOT support
negative
7
3 ) Horrible customer support
13
28
customer support
4
11
Horrible
negative
8
3 weeks went by and the computer keeps crashing and will not open any applications .
70
81
applications
39
46
crashing
neutral
8
3 weeks went by and the computer keeps crashing and will not open any applications .
70
81
applications
57
64
not open
neutral
9
4 ) Laptop still did not work , blue screen within a week ...
25
28
work
21
23
not
negative
10
A SECOND PROBLEM INVOLVES THE BATTERY WHICH IS ADVERTISED AS HAVING A STORAGE LIFE OF 11 HOURS BUT WHEN FULLY CHARGED SHOWS ONLY 7 HOURS OF SERVICE .
30
36
BATTERY
9
15
PROBLEM
negative
11
A cheaper price should not equal a `` cheap '' product .
10
14
price
2
8
cheaper
positive
12
A great computer for light home use and business use .
27
34
home use
21
25
light
positive
12
A great computer for light home use and business use .
40
51
business use
21
25
light
positive
13
A key contributor that led me to Mac is the art aspect .
44
53
art aspect
6
16
contributor
positive
14
A longer battery life would have been great - but it meets it 's spec quite easily .
65
68
spec
76
81
easily
positive
15
A mac is very easy to use and it simply makes sense .
22
24
use
14
17
easy
positive
16
A month or so ago , the freaking motherboard just died .
33
43
motherboard
24
31
freaking
negative
16
A month or so ago , the freaking motherboard just died .
33
43
motherboard
50
53
died
negative
17
Accordingly , I have decided to NEVER purchase another HP product ( my five year old Compaq ) lasted 5-years before the hard drive crashed .
120
129
hard drive
131
137
crashed
negative
18
Acer has set me up with FREE recovery discs , when they are available since I asked .
29
42
recovery discs
24
27
FREE
positive
19
After a couple of years , my battery life began to diminish but was replaced for free due to a company-wide recall of my particular battery .
132
138
battery
121
130
particular
negative
20
After a little more than a year of owning my MacBook Pro , the monitor has completely died .
63
69
monitor
86
89
died
negative
21
After doing extensive research , macconnection had the lowest price on the 15 '' MBP i5 .
62
66
price
55
60
lowest
positive
22
After having two PC laptops die with in the past 3 years , I was led to the Apple display at Best Buy by the sleek design and promise of less tech issues .
115
120
design
109
113
sleek
positive
22
After having two PC laptops die with in the past 3 years , I was led to the Apple display at Best Buy by the sleek design and promise of less tech issues .
142
152
tech issues
137
140
less
positive
23
After paying several hundred dollars for this service , it is frustrating that you can not get help after hours .
46
52
service
62
72
frustrating
negative
24
After purchasing this thing , I find out that I need a special interface device to connect my camera , and that it can not be purchased at the store - only on line .
63
78
interface device
55
61
special
negative
25
After replacing the hard drive the battery stopped working ( 3 months of use ) which was frustrating .
20
29
hard drive
6
14
replacing
neutral
25
After replacing the hard drive the battery stopped working ( 3 months of use ) which was frustrating .
35
41
battery
43
57
stopped working
negative
25
After replacing the hard drive the battery stopped working ( 3 months of use ) which was frustrating .
35
41
battery
89
99
frustrating
negative
26
After talking it over with the very knowledgeable sales associate , I chose the MacBook Pro over the white MacBook .
50
64
sales associate
36
48
knowledgeable
positive
27
After the warrenty expired the hard drive went bad and it would have cost more to fix then to replace .
31
40
hard drive
47
49
bad
negative
28
Again , decent comp for the price , and I was in need of one quickly as my other laptop died on me .
28
32
price
8
13
decent
positive
29
Again I sent it back and they replaced the motherboard and some fan inside .
43
53
motherboard
30
37
replaced
neutral
29
Again I sent it back and they replaced the motherboard and some fan inside .
64
66
fan
30
37
replaced
neutral
30
Again in February my computer completely failed to the point that it could not load Windows so I contacted Acer to get it fixed thru my Warrenty and it took about 3 days fighting on the phone with agents and it seemed as though NONE of them spoke English .
84
90
Windows
41
46
failed
neutral
30
Again in February my computer completely failed to the point that it could not load Windows so I contacted Acer to get it fixed thru my Warrenty and it took about 3 days fighting on the phone with agents and it seemed as though NONE of them spoke English .
84
90
Windows
69
82
could not load
neutral
31
All I will say now is that it was over two grand less expensive and so much better quality than my hunk of crap Vaio .
83
89
quality
76
81
better
positive
32
All for such a great price .
21
25
price
15
19
great
positive
33
All in all , a very disappointing experience except that I learned how good the Geek Squad is and also Customer Service .
103
118
Customer Service
20
32
disappointing
positive
34
All of the programs ( Keynote , Pages , Numbers ) have an option to save your documents as Microsoft compatible , which really eliminates the need for the actual .
40
46
Numbers
127
136
eliminates
neutral
35
All the programs are easy and straight forward on my MacBook Pro , it is clean and organized , which I always strive to be myself .
8
15
programs
21
24
easy
positive
35
All the programs are easy and straight forward on my MacBook Pro , it is clean and organized , which I always strive to be myself .
8
15
programs
30
45
straight forward
positive
36
All the things you can do with the trackpad make navigating around the computer and its programs so much simpler , quicker , and easier .
35
42
trackpad
105
111
simpler
positive
36
All the things you can do with the trackpad make navigating around the computer and its programs so much simpler , quicker , and easier .
35
42
trackpad
115
121
quicker
positive
36
All the things you can do with the trackpad make navigating around the computer and its programs so much simpler , quicker , and easier .
35
42
trackpad
129
134
easier
positive
36
All the things you can do with the trackpad make navigating around the computer and its programs so much simpler , quicker , and easier .
49
58
navigating
105
111
simpler
positive
36
All the things you can do with the trackpad make navigating around the computer and its programs so much simpler , quicker , and easier .
49
58
navigating
115
121
quicker
positive
36
All the things you can do with the trackpad make navigating around the computer and its programs so much simpler , quicker , and easier .
49
58
navigating
129
134
easier
positive
37
Also , HDD secures inside using rails , and there is only one set on the main hard drive .
7
9
HDD
11
17
secures
positive
38
Also , I have had a lot of trouble with the keys sticking and will not type correctly .
44
47
keys
27
33
trouble
negative
38
Also , I have had a lot of trouble with the keys sticking and will not type correctly .
44
47
keys
49
56
sticking
negative
38
Also , I have had a lot of trouble with the keys sticking and will not type correctly .
44
47
keys
67
84
not type correctly
negative
39
Also , I issued a replacement RMA for a few dead pixels in the upper zone of the screen , which is noticable to me .
81
86
screen
99
107
noticable
negative
40
Also , if you need to talk to a representive at Microsoft , there is a charge , which I believe is robbery , since you are charged enormous amounts for a very badly designed system , which most people would have went with XP if they could .
174
179
system
159
172
badly designed
negative
41
Also , macbooks come with much more features which are so cool !
36
43
features
31
34
more
positive
41
Also , macbooks come with much more features which are so cool !
36
43
features
58
61
cool
positive
42
Also , my sister got the exact same laptop ( since they were so cheap ) and after 8 months , the screen split in half just from everyday use .
97
102
screen
104
108
split
negative
43
Also , one of the users mentioned how the edges on the macbook is sharp , if you have money to spend on one of the incase shells , it does n't seem to be a problem .
42
46
edges
66
70
sharp
negative
44
Also , the battery does not last very long at all .
11
17
battery
38
41
long
negative
45
Also , the space bar makes a noisy click every time you use it .
11
19
space bar
29
33
noisy
negative
46
Also consider the MS Office apps are all trial versions , hope you have your own copies .
18
31
MS Office apps
41
45
trial
negative
47
Also it is very good for college students who just need a reliable , easy to use computer .
77
79
use
16
19
good
positive
47
Also it is very good for college students who just need a reliable , easy to use computer .
77
79
use
58
65
reliable
positive
47
Also it is very good for college students who just need a reliable , easy to use computer .
77
79
use
69
72
easy
positive
48
Also kinda loud when the fan was running .
25
27
fan
11
14
loud
negative
49
Also the speakers are not very loud , But it is a netbook .
9
16
speakers
22
34
not very loud
negative
50
Although i do believe that Windows operating system may be to fault for some of the problems .
27
50
Windows operating system
62
66
fault
negative
51
Although the price is higher then Dell laptops , the Macbooks are worth the dough .
13
17
price
22
27
higher
negative
52
Am very glad I bought it , great netbook , low price .
47
51
price
43
45
low
positive
53
Amazing Quality !
8
14
Quality
0
6
Amazing
positive
54
And at one point , they blame me for installing a bad memory stick when I upgrade my memory for the first time during my purchase of the laptop ( I bought the memory stick they recomended ) .
54
65
memory stick
50
52
bad
neutral
55
And having to deal with the company has been a even worse nightmare .
28
34
company
52
66
worse nightmare
negative
56
And if you do a lot of writing , editing is a problem since there is no forward delete key .
33
39
editing
46
52
problem
negative
57
And if you have a iphone or ipod touch you can connect and download songs to it at high speed .
88
92
speed
83
86
high
positive
58
And not to mention after using it for a few months or so , the battery will slowly less and less hold a charge until you ca n't leave it unplugged for more than 5 minutes without the thing dying .
63
69
battery
83
86
less
negative
59
And the ram ( the thing that makes it faster ) comes sporting 2 gigs for high performance to handle more stuff at once and surf the web a whole lot faster than before .
8
10
ram
38
43
faster
positive
59
And the ram ( the thing that makes it faster ) comes sporting 2 gigs for high performance to handle more stuff at once and surf the web a whole lot faster than before .
78
88
performance
73
76
high
positive
59
And the ram ( the thing that makes it faster ) comes sporting 2 gigs for high performance to handle more stuff at once and surf the web a whole lot faster than before .
123
134
surf the web
148
153
faster
positive
60
And the screen on this thing is absolutely amazing for high quality videos and movies and gaming .
8
13
screen
43
49
amazing
positive
60
And the screen on this thing is absolutely amazing for high quality videos and movies and gaming .
90
95
gaming
55
58
high
positive
61
Another Great thing is the Beast graphics .
27
40
Beast graphics
8
12
Great
positive
62
Another included program that is laughable is the chess game .
8
23
included program
33
41
laughable
negative
63
Another issue I have with it is the battery .
36
42
battery
8
12
issue
negative
64
Another thing I might add is the battery life is excellent .
33
44
battery life
49
57
excellent
positive
65
Another thing is that after only a month the left mouse key broke and it costed $ 175 to send it in to fix it .
45
58
left mouse key
60
64
broke
negative
66
Apparently there is a manufacturing defect , something with the amount of thermal paste .
74
86
thermal paste
36
41
defect
negative
67
Apparently under the screen there are 2 little screws and when the screen gets moved back and forth , they come loose .
21
26
screen
112
116
loose
neutral
68
Apparently well -- built and gorgeous to look at , the i5 MacBook Pro is a winning combination of price and performance .
19
23
built
11
14
well
positive
68
Apparently well -- built and gorgeous to look at , the i5 MacBook Pro is a winning combination of price and performance .
41
44
look
29
36
gorgeous
positive
68
Apparently well -- built and gorgeous to look at , the i5 MacBook Pro is a winning combination of price and performance .
98
102
price
75
81
winning
positive
68
Apparently well -- built and gorgeous to look at , the i5 MacBook Pro is a winning combination of price and performance .
108
118
performance
75
81
winning
positive
69
Apple care included .
0
9
Apple care
11
18
included
neutral