dialogue: Abigail: Are you online?
  Abigail: I need to ask you something
  Ava: Yeah, I'm here
  Abigail: Do you remember when you came with me to the education centre? 
  Abigail: I received a letter from them today, but I'm not understanding it. Do you think you can help me?
  Ava: Yes, sure
  Ava: Send me a photo of the letter and I'll take a look
  Abigail: I'm worried that they may have rejected my application :/
  Ava: I don't think so. They need volunteers, so I'm sure its positive news!
  Abigail: Yeah, that's true :)
  Abigail: <file_photo>
  Ava: Ok, they are just informing you that they need a copy of your ID, before you can start working 😉
  Ava: We can go together tomorrow 😃
  Abigail: Really?? I'm so happy 😁😁 That's really great news!! Thank you!!! 😘😘
summary: Abigail received a letter from the education centre. They accepted her application, but Abigail must deliver a copy of her ID, before she starts working for them. Abigail and Ava will go to the education centre tomorrow.