User goal
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Get the projects, invoices, project usage for the user [email protected] | Customer Support | 1. Information for User and all its relationships, 2. Projects for the user, 3. Invoices for the user, 4. Usage for the Projects for the user | Medium | Following connections | Multi-step retrieval |
How many support tickets were created in the last X days and how many of those are still open | Customer Support | 1. Tickets of last X days with their status (closed/open) | Low | null | Data aggregation |
Are there any customers on paid plan who have created support tickets in the last X days | Customer Support | 1. Tickets of last X days with the email of the submitter, 2. Get Users for those emails 3. Get Projects with Plans for those users | Medium | Following connections | Multi-step data retrieval |
Get top N customers with most requests | Customer Support | 1. ProjectIDs from Requests with requests sorted | Medium | Smart search strategy | Data aggregation |
Which free plan users have high usage | Customer Support | 1. Projects on "free" Plan 2. Requests for those projects | Medium | Following connections | Multi-step retrieval, Data aggregation |
What’s the median resolution time of our support tickets in the last X days | Customer Support | 1. Tickets of last X days with creation time. 2. Last comment of each ticket with creation time | High | Following connections, Compute, Smart search strategy | Data aggregation |
Which customers have created the most number of tickets | Customer Support | 1. All Tickets with their email/id | Medium | Smart search strategy | Data aggregation |
How many support tickets are related to downtime issues? | Customer Support | 1. All Tickets | Medium | Compute | Bulk classification |
Get all downtime issues since Aug 2023 and summarize key reason for downtime | Customer Support | 1. Tickets since Aug 2023 | Medium | Compute | Bulk classification |
Summarize the top complaints by users from support tickets in the last X days? | Customer Support | 1. Tickets of last X days with Ticket Comments | Medium | Compute | Bulk insights |
Categorize all tickets without type as one of operational, feature request, bug report, how-to or others. | Customer Support | 1. Tickets with type=null | High | Smart search strategy, Compute | Bulk classification |
Which users are at risk of churn, look at usage, support tickets, etc? | Customer Support | 1. Tickets from N days ago 2. Projects where Usage is low or zero 3. Projects where Errors are high | High | Following connections, Compute | Multi-step retrieval, bulk classification |
Get me summary of project usage for customers who have downgraded plans in the last 30 days | Customer Support | 1. Projects with Plan Changes for last 30 days. | Medium | Smart search strategy, Compute | Multi-step retrieval |
Which entitlements on paid plans are enabled for the least number of projects? | Customer Support | 1. Entitlements for paid plans from Project Entitlement Catalog. 2. Entitlement for each Project from Project Entitlement Access | High | Compute, Following connections | Bulk insights |
Can you figure out what all plans is “enable_collaboration” entitlement a part of? | Customer Support | 1. EntitlementID from Project Entitlement catalog 2. PlanID for EntitlementID in Plan Entitlement Access | Medium | Following connections | Bulk insights |
Give summary of what entitlements got added and what got removed for all the plans | Customer Support | 1. All Entitlements from Project Entitlements Catalog. 2. All Entitlements from Plan Entitlement Access | Medium | Compute | Data visualization |
Are there any support tickets that have not been responded to in the last X days | Customer Support | 1. Tickets and Ticket Comments of last X days | Medium | Smart search strategy | Bulk classification |
Give me a summary of project creations in last X days | Customer Support | 1. Projects created in the last X days | Low | null | Data visualization |
When did [email protected] signup | Customer Support | 1. User | Low | null | null |
How many projects did [email protected] create | Customer Support | 1. UserID from User 2. Projects with UserID | Medium | Following connections | Data aggregation |
Has [email protected] switched the type of plan for his project ? | Customer Support | 1. Get UserID from User 2. Get Projects with UserID 3. Get Project Plan Changes for ProjectID | Medium | Following connections | Multi-step retrieval |
Is [email protected] on a paid plan? | Customer Support | 1. UserID from User 2. Get Projects with UserID 3. Get Project Plan Changes for ProjectID | Medium | Following connections | Multi-step retrieval |
Which users have generated the most revenue? Look at invoices to compute revenue. | Customer Support | 1. Invoices and InvoiceItems grouped by CustomerID 2. User with CustomerID | High | Smart search strategy, Following connections | Data aggregation |
For all the base plan projects, get me their invoice amounts. | Customer Support | 1. ProjectIDs from Project Plan Changelogs where latest plan = "base". 2. Invoices for those projects | High | Smart search strategy, Following connections | Multi-step retrieval |
Get me all invoices data for [email protected] | Customer Support | 1. CustomerID from User 2. Invoices and Invoice Items for CustomerID | Medium | Following connections | Multi-step retrieval |
Help me prioritize support ticket #1234 amongst other open tickets based on user's plan, revenue and usage | Customer Support | 1. Tickets with status=open 2. Project from project_name or submitter email,3. Plan from Project 4. Invoices from project 5. Usage from Project | High | Following connections, Smart search strategy | Multi-step retrieval, Bulk classification |
Are there any support tickets similar to #1234 | Customer Support | 1. All Tickets with Ticket Comments | Medium | Smart search strategy | Bulk classification |
How many tickets since monday? | Customer Support | 1. Tickets since monday | Low | null | Data aggregation |
Any urgent tickets created today? | Customer Support | 1. Tickets created today | Medium | Compute | Bulk classification |
Give summary of all tickets created today | Customer Support | 1. Tickets created today | Low | null | Bulk insights |
Give summary of all tickets where customer responded today | Customer Support | 1. Tickets with Tickets comments (created today) | Medium | Following connections, Smart search strategy | Structured search, Bulk insights |
Get all tickets related to “mutations in mongodb” and summarize | Customer Support | 1. All Tickets | Medium | Smart search strategy | Bulk insights |
Is there any support engineer who has a lot of open support tickets assigned to them? | Customer Support | 1. Tickets with status=open | Medium | Smart search strategy/Compute | Data aggregation |
Help me assign a support engineer to ticket #1234 based on who has least open tickets assigned to them | Customer Support | 1. Tickets with status=open | Medium | Smart search strategy/Compute | Data aggregation |
Give me a summary of overall support satisfaction for gray-smith.com | Customer Support | 1. Emails/IDs for submitters from Acme.corp 2. Get Tickets with Ticket Comments by those users | High | Smart search strategy, Following connections | Bulk insights |
How many open tickets do I have, get me the last comment and summary from each of those | Customer Support | 1. Tickets with Ticket Comments where status=open and given AssigneeID | Medium | Smart search strategy | Bulk insights |
Get me all project details and usage stats for support ticket #1234 | Customer Support | 1. ProjectName/Email from Ticket 2. Project and Usage | Medium | Following connections | Multi-step retrieval |
What's the average time in responding to a support ticket? | Customer Support | 1. All Tickets with Ticket comments | High | Smart search strategy, Compute | Data aggregation |
Suggest an assignee for ticket #1234 based on who has solved similar cases in the past | Customer Support | 1. All Tickets with Ticket comments | High | Smart search strategy, Compute | Bulk classification |
Get all support tickets which have not been responded to at all | Customer Support | 1. Tickets with Ticket Comments | Medium | Smart search strategy/Compute | Multi-step retrieval |
For all tickets open for more than a week, tell me what they are blocked on? | Customer Support | 1. Tickets with Ticket Comments with status=open, creation date > one week | Medium | Smart search strategy | Bulk insights |
Get the support ticket where [email protected] had commented about performance issues with new update | Customer Support | 1. Tickets with Ticket Comments | Medium | Smart search strategy | Point search |
Schedule a meeting called Monthly Review on the coming Wednesday at 4 PM and invite Wile E Coyote. | Email + Calendar | 1. Create Event. 2. Create Event Attendee | Low | null | Action |
Move the Monthly Review meeting to 5 pm. | Email + Calendar | 1. Update Event | Low | null | Point Search, Action |
Send a reminder about the Monthly Review meeting 2 hours before it starts. | Email + Calendar | 1. Get Event 2. Create Reminder | Medium | Compute | Point Search, Action |
Find common time on Wile E Coyote and my calendar on Monday and schedule a meeting for 30 mins | Email + Calendar | 1. Get Events 2. Create Event | Medium | Compute | Point Search, Action |
When is my next meeting? | Email + Calendar | 1. Get Events | Low | null | Structured Search |
What does my schedule look like this week? | Email + Calendar | 1. Get Events in time range | Low | null | Data visualization |
Am I free at 3 PM on Thursday? | Email + Calendar | 1. Get Events in time range | Low | null | Structured Search |
Who all are invited to “Monthly Review” meeting? | Email + Calendar | 1. Get Event with `title` 2. Get Event Attendees for the event | Medium | Following connections | Structured Search |
How many hours of meeting did I have this week? | Email + Calendar | 1. Get Events in time range | Medium | Compute | Data aggregation |
How many hours of meeting with Acme.corp did I have this month | Email + Calendar | 1. Get Events in time range | Medium | Smart search strategy/Compute | Data aggregation |
Set up a recurring meeting called Stand Up at 9 am every weekday starting this Monday. | Email + Calendar | 1. Create Event | Low | null | Action |
Show me unread emails from the past week which are important/urgent. | Email + Calendar | 1. Get Emails in time range 2. Get Email Metadata | High | Following connections, Compute | Bulk classification |
Get [email protected]'s latest email | Email + Calendar | 1. Get Email | Medium | Smart search strategy | Structured search |
Send an email to [email protected] asking for an update on his last email | Email + Calendar | 1. Search Email, Create Email | Medium | Smart search strategy | Point search, Action |
Summarize the emails from [email protected] in the last week | Email + Calendar | 1. Get Emails in the last week from "[email protected]" | Medium | Smart search strategy | Bulk insights |
Remind me to follow up with [email protected] if he doesn't reply by Friday. | Email + Calendar | null | High | null | Future task |
How have I spent my time on meetings this month | Email + Calendar | 1. Get Emails in time range | Medium | Compute | Data visualization |
Who all do I email most often? | Email + Calendar | 1. Get all Emails | Medium | Smart search strategy | Structured search |
Show me all travel confirmations in my inbox this month. | Email + Calendar | 1. Get Emails in time range | Medium | Compute | Bulk classification |
What was that email I sent to [email protected] about submitting my application to business school? | Email + Calendar | 1. Get Emails from "[email protected]" | High | Smart search strategy, Compute | Point search |
Show me all emails about business school applications that I have recieved | Email + Calendar | 1. Get all Emails | High | Smart search strategy, Compute | Bulk classification |
Show me travel confirmation from American Airlines? | Email + Calendar | 1. Get Emails | High | Smart search strategy, Compute | Bulk classification |
Get all receipts from food orders this week | Email + Calendar | 1. Get Emails in time range 2. Get attachments | High | Following connections, Compute | Bulk classification |
List my Uber receipt numbers, price amounts, and destinations from the last month | Email + Calendar | 1. Get Emails in time range 2. Get attachments | High | Following connections, Compute | Bulk classification, structured information extraction |
Get my latest Brex statement | Email + Calendar | 1. Get Emails | Medium | Smart search strategy | Point search |
Summarize my upcoming business travel itinerary with flight numbers, hotels, car rentals, etc | Email + Calendar | 1. Get Emails | High | Smart search strategy, Compute | Point search, structured information extraction |
Generate an expense report from all purchase receipts in this month. | Email + Calendar | 1. Get Emails in time range 2. Get attachments | High | Following connections, Compute | Bulk classification, structured information extraction |
How many days did I spend traveling for business in the last quarter? | Email + Calendar | 1. Get Emails in time range | Medium | Compute | Bulk classification, structured information extraction |
Extract the invoice numbers, amounts, and due dates from the email titled "Vendor invoice" from last week | Email + Calendar | 1. Get Email 2. Get Attachments | High | Following connections, Compute | Structured information extraction |
Which emails from the last week need follow-up ? | Email + Calendar | 1. Get Emails in time range | Medium | Compute | Bulk classification |
Identify all emails where I committed to tasks and summarize any deadlines. | Email + Calendar | 1. Get Emails | Medium | Compute | Bulk classification, Bulk insights |
List all emails where I was cc’d in legal conversations in the past 6 months. | Email + Calendar | 1. Get Emails in time range | High | Smart search strategy, Compute | Bulk classification |
Find me the email where I spoke to Wile Coyote about pricing strategy | Email + Calendar | 1. Get Emails | High | Smart search strategy, Compute | Point search |
Get amounts and categorize all receipts from the last month into 'Meals,' 'Transport,' and 'Lodging' for expense filing. | Email + Calendar | 1. Get Emails in time range | Medium | Compute | Bulk classification, structured information extraction |
Get me the latest status on Acme opportunity | Sales | null | Low | null | Structured search |
Summarize any interesting lead or contact activities that I should look into | Sales | null | Hard | Smart search strategy, Compute | Multi-step retrieval, Bulk insights |
Go through the activities in Acme opp and summarize any action items or next steps | Sales | null | Medium | Following connections | Bulk insights |
Extract any common identified pain points for my opps | Sales | null | Medium | Compute | Clustering |
Go through all call transcripts with Acme opp and extract any MEDDPICC details | Sales | null | Medium | Compute | Structured information extraction |
Show all opportunities closing this month | Sales | null | Low | null | Structured search |
Are there any follow up tasks for me to be done today | Sales | null | Medium | Compute | Bulk insights |
What’s the average length of our sales cycle this quarter | Sales | null | Medium | Compute | Data aggregation |
What’s the average length of our sales cycle this year | Sales | null | High | Smart search strategy, Compute | Data aggregation |
What renewals are coming up in the next 30 days | Sales | null | Medium | Compute | Structured search |
What deals are set to close this fiscal quarter | Sales | null | Medium | Compute | Structured search |
How many accounts do we have where XYZ=true | Sales | null | Low | null | Structured search |
How many accounts with ACBD=true are assigned to Wile | Sales | null | Medium | Smart search strategy | Structured search |
How long did it take to close Acme 2024? | Sales | null | Medium | Compute | Data aggregation |
How many accounts does Wile own? | Sales | null | Low | null | Data aggregation |
How many leads were created this week? | Sales | null | Low | null | Data aggregation |
What is the breakup of lead sources this week? | Sales | null | Medium | Compute | Data visualization |
Can you summarize lead sources for this week? | Sales | null | Medium | Compute | Bulk insights |
When was the last email from Acme opp | Sales | null | Medium | Smart search strategy | Structured search/Point search |
Are there any next steps for an opp which doesn't have a corresponding task created ? | Sales | null | Medium | Following connections | Bulk insights |
How many deals have been won by sales representatives this quarter? | Sales | null | Medium | Compute | Structured search |
Provide a summary of the first renewal for Acme | Sales | null | Medium | Compute | Point search |
When was the last touchpoint with Acme | Sales | null | Low | null | Structured search |
What happened in the last touch point with Acme | Sales | null | Medium | Following connections | Multi-step retrieval |