text: Do not waste your time at this hotel. Don't be cheap like us, spend the extra dollars at a nicer hotel like the Encore, Wynn, MGM, Venetian, any hotel but this. Very poor communication with from management and staff. \n\nThe first night we got there we weren't even able to get a key for any of the 3 rooms we booked because they said our name wasn't on those rooms even though we paid with our credit card. \n\nBy the time we left and got back home there were a bunch of unauthorized charges on our card and when we called to question the charges TI told us all this bullcrap we were never informed about. \n\nLike I said, do not waste your time here. All the hassle almost wasn't worth my first trip to Vegas since I turned 21. \n\nAlso, the coffee shop restaurant wasn't even that good. We were the only people in the restaurant at 1am and the service still sucked. \n\nTerrible staff, terrible management, terrible coffee shop/restaurant, just a terrible hotel in general. You're going to be in Vegas, might as well live like you're in Vegas.