text: The Cask Ale was awesome! I loved it.  The decor, ambiance, and managers were great as well.  That's where the greatness ends for my trip.  I need to go back to get the full experience.  Here's what happened:\n\nI planned on meeting a buddy here and was extremely excited for many reasons.  I don't really get out to bars much anymore so when I do, I get all jacked up.  We got to Public House only to find it completely closed for an event.  I can understand closing the restaurant, but the bar too?  Anyway, we we went somewhere else.  The next day I wrote a short e-mail to say I was a little disappointed.  The manager Mark wrote back and was very awesome in expressing his apologies and invited me back to check it out.  It just so happens that I was able to meet my friend the next night.\n\nWe got to Public House to find there was another event but Mark got us in this time.  Awesome customer service!  We were escorted to the bar and the bartender hooked us up with a couple of Cask Ales.  Then he didn't look at us for about 30 minutes.  Three bartenders and we had empty beer glasses for about 15 minutes.  Finally we got one of them to get us another drink.  We asked if they were serving food and they told us the kitchen was closed for the night.  This was at 9:00.  Very disappointing because I wanted to get some Poutine.\n\nTowards the end of the night Russell, the Cicerone, came over and was totally awesome.  He talked to us for a few minutes and poured us some more Cask Ale.  As great as the managers were, I have to say that the overall experience left a lot to be desired.  I can get on board with them being rented out but there's no excuse for three bartenders to completely ignore anyone.