,airline_sentiment,text
0,1,virginamerica what dhepburn said
1,2,virginamerica plus youve added commercials to the experience tacky
2,1,virginamerica i didnt today must mean i need to take another trip
3,0,virginamerica its really aggressive to blast obnoxious entertainment in your guests faces amp they have little recourse
4,0,virginamerica and its a really big bad thing about it
5,0,"virginamerica seriously would pay 30 a flight for seats that didnt have this playing
its really the only bad thing about flying va"
6,2,"virginamerica yes nearly every time i fly vx this ""ear worm"" won't go away "
7,1,virginamerica really missed a prime opportunity for men without hats parody there httpstcomwpg7grezp
8,2,virginamerica well i didnt...but now i do d
9,2,virginamerica it was amazing and arrived an hour early youre too good to me
10,1,virginamerica did you know that suicide is the second leading cause of death among teens 1024
11,2,virginamerica i lt3 pretty graphics so much better than minimal iconography d
12,2,virginamerica this is such a great deal already thinking about my 2nd trip to australia amp i havent even gone on my 1st trip yet p
13,2,virginamerica virginmedia im flying your fabulous seductive skies again u take all the stress away from travel httptcoahlxhhkiyn
14,2,virginamerica thanks
15,0,virginamerica sfopdx schedule is still mia
16,2,virginamerica so excited for my first cross country flight lax to mco ive heard nothing but great things about virgin america 29daystogo
17,0,virginamerica  i flew from nyc to sfo last week and couldnt fully sit in my seat due to two large gentleman on either side of me help
18,2,i  flying virginamerica 
19,2,virginamerica you know what would be amazingly awesome bosfll please i want to fly with only you
20,0,virginamerica why are your first fares in may over three times more than other carriers when all seats are available to select
21,2,virginamerica i love this graphic httptcout5grrwaaa
22,2,virginamerica i love the hipster innovation you are a feel good brand
23,1,virginamerica will you be making bosgtlas non stop permanently anytime soon
24,0,virginamerica you guys messed up my seating i reserved seating with my friends and you guys gave my seat away   i want free internet
25,0,virginamerica status match program  i applied and its been three weeks  called and emailed with no response
26,0,virginamerica what happened 2 ur vegan food options at least say on ur site so i know i wont be able 2 eat anything for next 6 hrs fail
27,1,virginamerica do you miss me dont worry well be together very soon
28,0,virginamerica amazing to me that we cant get any cold air from the vents vx358 noair worstflightever roasted sfotobos
29,1,virginamerica lax to ewr  middle seat on a red eye such a noob maneuver sendambien andchexmix
30,0,virginamerica hi i just bked a cool birthday trip with you but i cant add my elevate no cause i entered my middle name during flight booking problems 
31,1,virginamerica are the hours of operation for the club at sfo that are posted online current
32,0,virginamerica help left expensive headphones on flight 89 iad to lax today seat 2a no one answering lampf number at lax
33,0,virginamerica awaiting my return phone call just would prefer to use your online selfservice option 
34,2,virginamerica this is great news  america could start flights to hawaii by end of year httptcor8p2zy3fe4 via pacificbiznews
35,1,nice rt virginamerica vibe with the moodlight from takeoff to touchdown moodlitmonday sciencebehindtheexperience httptcoy7o0unxtqp
36,2,virginamerica moodlighting is the only way to fly best experience ever cool and calming  moodlitmonday
37,2,virginamerica freddieawards done and done best airline around hands down
38,1,virginamerica when can i book my flight to hawaii
39,0,virginamerica your chat support is not working on your site httptcovhp2gtdwpk
40,2,virginamerica view of downtown los angeles the hollywood sign and beyond that rain in the mountains httptcodw5nf0ibtr
41,0,virginamerica hey first time flyer next week  excited but im having a hard time getting my flights added to my elevate account help
42,1,virginamerica plz help me win my bid upgrade for my flight 227 laxgtsea  
43,1,virginamerica i have an unused ticket but moved to a new city where you dont fly how can i fly with you before it expires travelhelp
44,1,virginamerica are flights leaving dallas for seattle on time feb 24
45,2,virginamerica im elevategold for a good reason you rock
46,1,virginamerica  dream httptcooa2drfaoq2 httptcolwwdac2khx
47,2,virginamerica wow this just blew my mind
48,1,virginamerica ladygaga carrieunderwood after last night tribute soundofmusic oscars2015 ladygaga i think carrieunderwood agree
49,1,virginamerica ladygaga carrieunderwood all were entertaining
50,1,virginamerica is flight 769 on its way was supposed to take off 30 minutes ago website still shows on time not in flight thanks
51,2,virginamerica ladygaga carrieunderwood julie andrews all the way though ladygaga was very impressive no to carrieunderwood
52,1,virginamerica wish you flew out of atlanta soon
53,1,virginamerica ladygaga carrieunderwood julie andrews hands down
54,1,virginamerica will flights be leaving dallas for la on february 24th
55,0,virginamerica hi im so excited about your 99 lgagtdal deal but ive been trying 2 book since last week amp the page never loads thx
56,2,virginamerica you know it need it on my spotify stat guiltypleasures
57,2,virginamerica ladygaga carrieunderwood  im lady gaga she is amazing 
58,1,virginamerica ladygaga carrieunderwood  carrie
59,1,virginamerica new marketing song httpstcof2lfulcbq7 let us know what you think
60,1,virginamerica ladygaga carrieunderwood julie andrews first but lady gaga wowd me last night carrie meh
61,0,virginamerica i called a 34 weeks ago about adding 3 flights from 2014 to my elevatethey still havent shown uphelp
62,1,virginamerica ladygaga carrieunderwood all are great  but i have to go with carrieunderwood 
63,1,virginamerica ladygaga carrieunderwood sorry mary martin had it first
64,2,virginamerica ladygaga carrieunderwood  love all three but you really cant beat the classics
65,1,virginamerica flight 0736 dal to dca 224 210pm tried to check in could not status please
66,0,virginamerica heyyyy guyyyys been trying to get through for an hour can someone call me please 
67,0,virginamerica hi virgin im on hold for 4050 minutes  are there any earlier flights from la to nyc tonight earlier than 1150pm
68,2,virginamerica congrats on winning the travelzoo award for best deals from an airline us httptcokj1iljaebv
69,0,virginamerica everything was fine until you lost my bag
70,1,virginamerica need to change reservation have virgin credit card do i need to modify on phone to waive change fee or can i do online
71,1,virginamerica i emailed your customer service team let me know if you need the tracking number
72,1,virginamerica hi i just booked a flight but need to add baggage how can i do this
73,0,virginamerica your airline is awesome but your lax loft needs to step up its game 40 for dirty tables and floors httptcohy0vrfhjht
74,2,virginamerica not worried its been a great ride in a new plane with great crew all airlines should be like this
75,2,virginamerica awesome i flew yall sat morning any way we can correct my bill 
76,1,virginamerica or watch some of the best student films in the country at 35000 feet cmfat35000feet httptcokek5pdmgif
77,1,virginamerica first time flying you all do you have a different ratepolicy for media bags thanks
78,0,virginamerica what is going on with customer service is there anyway to speak to a human asap thank you
79,1,virginamerica what happened to doom
80,0,virginamerica why cant you supp the biz traveler like southwestair  and have customer service like jetblue neverflyvirginforbusiness
81,2,virginamerica ive applied more then once to be a member of the inflight crew teamim 100 interested flightattendant dreampath g
82,0,virginamerica youre the best whenever i begrudgingly use any other airline im delayed and late flight 
83,0,virginamerica i have no interesting flying with you after this i will cancelled flight my next four flights i plannedneverflyvirginforbusiness
84,0,virginamerica it was a disappointing experience which will be shared with every business traveler i meet neverflyvirgin
85,0,virginamerica i'm having trouble adding this flight my wife booked to my elevate account help httptcopx8hqoks3r
86,1,virginamerica cant bring up my reservation online using flight booking problems code
87,1,virginamerica random q whats the distribution of elevate avatars i bet that kitty has a disproportionate share httptcoaptzpurop4
88,1,virginamerica i lt3 flying va but life happens and i am trying to change my trip jperhi  can you helpva home page will not let me 
89,0,virginamerica why is the site down  when will it be back up
90,1,virginamerica you down with rnp yeah you know me
91,1,virginamerica hi i did not get points on my elevate account for my most recent flight how do i add the flight and points to my account
92,0,virginamerica i like the tv and interesting video  just disappointed in cancelled flightled flight when other flights went out to jfk on saturday 
93,0,virginamerica just landed in lax an hour after i should of been here your no late flight bag check is not business travel friendly nomorevirgin
94,1,virginamerica why is flight 345 redirected
95,0,virginamerica is it me or is your website down  btw your new website isnt a great user experience  time for another redesign
96,0,virginamerica i cant check in or add a bag your website isnt working ive tried both desktop and mobile httptcoavyqdmpi1y
97,0,virginamerica  let 2 scanned in passengers leave the plane than told someone to remove their bag from 1st class bin uncomfortable
98,0,virginamerica what is your phone number i cant find who to call about a flight reservation
99,0,virginamerica is anyone doing anything there today  website is useless and no one is answering the phone
100,1,virginamerica trying to add my boy prince to my ressie sf this thursday virginamerica from lax httptcogsb2j3c4gm
101,0,virginamerica why must a traveler miss a flight to late flight check a bag  i missed my morning appointments and you lost my business sfo2lax
102,1,virginamerica check out new music httptcomarcnocwzn
103,0,virginamerica hows a direct flight fllgtsfo have unexpected layover in vegas 4 fuel yet peeps next to me bought for vegas flight sneaky
104,0,virginamerica your no late flight bag check just lost you my business i missed flight and am apt three other people on flight had same exp
105,2,virginamerica  amazing customer  service again  raeann in sf  shes the best customerservice virginamerica flying
106,0,virginamerica called your service line and was hung up on this is awesome sarcasm
107,0,virginamerica your site is tripping im trying to check in and im getting the plain text version i am reluctant to enter any card info
108,1,virginamerica i was scheduled for sfo 2 dal flight 714 today changed to 24th due weather looks like flight still on
109,2,virginamerica has getaway deals through may from 59 oneway lots of cool cities httptcotzzjhuibch cheapflights farecompare
110,1,virginamerica has getaway deals through may from 59 oneway lots of cool cities httptcorpdbpx3wnd cheapflights farecompare
111,2,virginamerica has getaway deals through may from 59 oneway lots of cool cities httptcob2xi4yg5t8 cheapflights farecompare
112,1,virginamerica has getaway deals through may from 59 oneway lots of cool cities httptcoqdljhsloi5 cheapflights farecompare
113,2,virginamerica have a great week 
114,2,virginamerica come back to phl already we need you to take us out of this horrible cold pleasecomeback httptcoglxfwp6nqh
115,0,virginamerica should i be concerned that i am about to fly on a plane that needs to be delayed due to a tech stop
116,2,virginamerica is the best airline i have flown oneasy to change your reservationhelpful representatives amp a comfortable flying experience
117,2,virginamerica and again another rep kicked butt naelah represents your team so beautifully thank you
118,2,virginamerica your beautiful frontend design is down right now but it was cool to still book my ticket bc all your backend was secure
119,2,virginamerica love the team running gate e9 at las tonight waited for a delayed flight and they kept things entertaining
120,0,virginamerica use another browser 2015 amp a brand with a reputation built on tech response doesnt have a crossbrowser compatible website
121,0,virginamerica and now the flight flight booking problems site is totally down folks what is the problem
122,0,virginamerica i like the customer service but a 40 min delay just for connecting passengers seems too long va370
123,2,virginamerica thanks to your outstanding nycjfk crew who moved mountains to get me home to san francisco tonight
124,2,virginamerica you have the absolute best team and customer service ever  every time i fly with you im delighted  thank you
125,1,virginamerica do you provide complimentary upgrades to first class if there are available seats
126,0,virginamerica i need to change my flight thats scheduled in 9 hours and 120 min wait time on phone im calling intern help
127,2,virginamerica completely awesome experience last month boslas nonstop thanks for such an awesome flight and depart time vabeatsjblue
128,1,virginamerica how can i watch the oscars2015 on my jfkgtsfo flight
129,1,virginamerica is flight 882 cancelled flightled and what do i do if it is
130,0,virginamerica you are failing your customers because your check in process does not link to tsa precheck
131,0,virginamerica fidifamilies us too terrible airline just gave us a hotel hotline number and said sorry
132,1,virginamerica has flight number 276 from sfo to cabo san lucas arrived yet
133,0,virginamerica chrysichrysic your assistance yesterday when u cancelled flightled our flight was to give us a hotel hotline  shame on you
134,0,virginamerica another delayed flight likingyoulessandless
135,0,virginamerica i need to register a service dog for a first class ticket from sfo gt dulles the phone queue is an hour or longer pls advise
136,2,virginamerica you rock for making it so i can watch oscars on my flight redcarpet oscars oscars2015
137,1,virginamerica reallytallchris dropped a track on you httpstcozv2pt6trk9
138,2,virginamerica always xoxo
139,0,virginamerica why cant we book seats on your flights when we buy them or even during check in creates so much anxiety frustrated
140,0,virginamerica youd think paying an extra 100 bucks rt for luggage might afford you hiring an extra hand at sfo lame
141,2,virginamerica best customer service rep in the world irmafromdallas takes the cake
142,1,virginamerica can you find us a flt out of lax that is sooner than midnight on monday that would be great customer service 
143,0,virginamerica please provide status for flight 769  i cant imagine its on time as the web indicates  dude to weather here andor dallas
144,2,virginamerica you have amazing staff amp super helpful as i just ran the waltdisneyworld princesshalf they have spoiled me with comfort
145,0,virginamerica i paid the premium to fly you across the country you cancelled flight my flight and offer no check fee or upgrade love sad face 
146,0,virginamerica question is it not possible to book a seat for an infant under 2 its not giving me the option but we want a seat for him
147,2,always have it together youre welcome rt virginamerica jessicajaymes youre so welcome
148,2,virginamerica flight home to dc sunset globe in backtowinter back to work refreshed httptcovx9vbctdlf
149,0,virginamerica i dont understand why you need a dm to give me an answer on if you have a damaged luggage policy
150,0,virginamerica does that mean you dont have a policy for destroyed luggage
151,1,virginamerica is there special assistance if i travel alone w2 kids and 1 infant priority boarding
152,2,virginamerica thank you for checking in tickets are purchased and customer is happy 
153,1,virginamerica is your website ever coming back online
154,1,virginamerica   is flight 713 from love field to sfo definitely cancelled flightled for monday february 23
155,1,virginamerica is flight 0769 out of lga to dfw on time
156,1,virginamerica my drivers license is expired by a little over a month can i fly friday morning using my expired license
157,0,virginamerica having problems flight booking problems on the web site keeps giving me an error and to contact by phone  phone is 30 minute wait
158,0,virginamerica how do i reschedule my cancelled flightled flights online the change button is greyed out
159,0,virginamerica i rang but there is a wait for 35 minutes i can book the same ticket through a vendor fix your site
160,0,virginamerica got a flight we were told for 450 todaychecked my email and its for 450 tomorrow this is unacceptable
161,0,virginamerica our flight into lga was cancelled flighted were stuck in dallas i called to reschedule told i could get a flight for today12
162,0,virginamerica why dont any of the pairings include red wine only white is offered  redwineisbetter
163,0,virginamerica is the website down
164,0,virginamerica  your site seems a little wonked right now may want to have a look tried on two browsers no css httptco8qsqmm7kf2
165,0,virginamerica im disappointed that the agent at the designated silver status check in line dullesairport closed to assist all pasengers
166,1,virginamerica plans to include austin to its dallas route  topnews arab emirates httptcoaqzwecokk2
167,0,virginamerica is it normal to receive no reply from central baggage baggageissues smh
168,0,virginamerica at logan airport and waiting to checkin for my 9am flight checkin desk not open  why
169,1,virginamerica to jump into the dallasaustin market  dallasnews httptcoewwgi97gdx
170,1,virginamerica beats eps views takes on southwestair va luv  investors business daily httptcoflwmgdahxu
171,1,virginamerica lister to my show my on monday 1230 130
172,1,virginamerica to begin dallasaustin flights in april  889 ketr httptcossuvwwkyhh
173,0,virginamerica congrats you just got all my business from ewr to sfolax fuck you united fl1289 sfoewr was the clincher
174,0,virginamerica  i applied over 2 weeks ago havent heard back and im flying this week disappointed
175,1,virginamerica id love to know what your policy is for damaged luggage
176,2,virginamerica thank you for the follow
177,0,virginamerica  too many apologies you r the worse airlines dont even respond to your cudtomers
178,0,virginamerica shame on va for making people spend money in stranded cities when other airlines are landing at jfk who will reimburse me
179,1,virginamerica ttinac11 i dm you
180,1,virginamerica can you please have flights in  sjc  i have no choice but to fly southwest to vegas 
181,0,virginamerica too bad you say it takes 10 to 14 days via your confirmation email when i inquired after 3 weeks you claim 6 to 8 weeks
182,0,virginamerica flight from bos gt las tomorrow was cancelled flightled no notification wait times are 1 hour will you rebook on another airline
183,2, rt virginamerica you've met your match got status on another airline upgrade restr httptcorhkamx9vf5 httptcopyalebgkjt
184,2,virginamerica only way to fly elevate gold
185,1,virginamerica if only you guys had flights from cmh
186,0,virginamerica a lot of apologies being thrown out to customers from what i can seevery sad thanks for nothing worst airline ever
187,0,virginamerica  for all my flight stuff wrong and did nothing about it had worst flight ever
188,1,virginamerica having an issue finding a missing item on a plane can you help me find which airport my plane headed to next
189,2,virginamerica you will match my americanairlines status cool
190,1,"""virginamericayouve met your matchgot status on another airline upgrade  httptcoh952rdktqy"" asarcoesar  "
191,0,virginamerica trying to book a flight with you guys and your website wont let me about to lose my business
192,0,virginamerica you suck
193,2,virginamerica thanks
194,0,virginamerica just dmd same issue persisting
195,0,virginamerica because we never recd cancelled flightlation notice we were left w no options to fly out of ps driving to la for a red eye mon w kids
196,0,virginamerica trying to book a flight amp your site is down 
197,0,virginamerica you have any flights flying into boston tomorrow i need to be home and you cancelled flightled my flight and didnt do anything
198,0,virginamerica you stink flight cancelled flighted from psp to jfk and no notification or ability to rebook disappointed  expected better
199,2,virginamerica i love your guys song were dancing to it for our high school dance revue
200,0,virginamerica your website is down and im trying to check in
201,2,virginamerica done thank you for the quick response apparently faster than sitting on hold 
202,1,virginamerica nervous about my flight from dc to lax getting cancelled flightled tomorrow just sent you a dm to help me
203,2,virginamerica cool picture of another virginamerica plane off our wing what a site httptco5b2agfd8c4
204,2,virginamerica keep up the great work 
205,2,virginamerica my goodness your people love field are amazing under pressure from texas beatstheothers in crisis please fly me to ny
206,2,virginamerica thanks for a great flight from la to boston pilots did a great job landing in the snow can we go back to la now seriously
207,1,virginamerica can you please get me to the new york area before monday afternoon
208,2,virginamerica thanks so much for the awesome support you guys rock
209,0,virginamerica seats in row 8 dont recline should mention that on your website soreback
210,0,virginamerica flight 404 delayed 2 hours in la due to mechanical problems handle like pros but you could have tossed us a free drink
211,0,virginamerica why cancelled flight flights today no precipitation to be scared of  
212,2,virginamerica twitter team you guys killed it for rescheduling me asap thank you
213,0,virginamerica you guys charged me 100 to reschedule a flight that was then cancelled flighted and are now refusing to refund it whats the deal
214,0,virginamerica can't access your website from safari on iphone 6 seems to work on mac and ipad need iphone to add passbook
215,1,virginamerica on ipad and iphone clicking the checkin link in the email i received at 24hrs before flight
216,0,"virginamerica your mobile site is broken shows 
headerelevateusernumofpointsavailable  0  number points wont let me checkin"
217,0,virginamerica i was really looking forward to my flight can you let me know when it will be rescheduled diehardvirgin
218,0,virginamerica why cancelled flight flight vx413 one sec its delayed on my to airport the next its cancelled flightledgonna email or call me to reschedule
219,0,virginamerica i did it but there was a problem in the link from the email for checkin thanks
220,0,virginamerica had to change to another airline to get to dc today  why is united able to land in dc but not you cost me 800 ugh
221,0,virginamerica i was so looking forward to my first flight with you today but it was cancelled flightled along with the subsequent one 
222,2,virginamerica when are you putting some great deals from pdx to las or from las to pdx show me your love httptcoeniqg0buzj
223,2,virginamerica wish i can afford to fly with you next friday  going back home love everything  about your airline
224,0,virginamerica  how are you gonna have a deal from dallas to dc but no deal from dc to dallas sad
225,1,virginamerica it's just a bug report guys
226,0,virginamerica hold times at call center are a bit much
227,2,virginamerica like httptcovpqem31xuq
228,0,virginamerica site down help
229,2,virginamerica you have the best flight attendant ever httptcopxdel1nq3l
230,2,awesome rt virginamerica watch nominated films at 35000 feet meetthefleet oscars httptcodnstitrzwy
231,2,virginamerica thanks so much
232,0,virginamerica trying to reset my password email never arrives help
233,2,virginamerica the only airline based in silicon valley disruption fcmostinnovative incubator  fastcompanys httptcowu3lbcncr9
234,2,virginamerica very nicely done 
235,2,virginamerica i'm looking forward to watching the oscars on my flight home tomorrow i might even get something bubbly to drink 
236,0,virginamerica what is the reason  for the delay of the departure of vx 413 from jfk this afternoon
237,0,virginamerica is todays flight from palm springs ca to jfk in ny cancelled flightled
238,2,virginamerica hahaha virginamerica you guys are amazing i love you guys
239,2,virginamerica sounds like fun 
240,1,virginamerica any updates on flight 413 from jfk gt lax
241,1,virginamerica spruce moose
242,0,virginamerica the css on your site is a 404 right now please fix site unusable
243,0,virginamerica were on flight 910 vegas to boston today checked in online but our bag count didnt register can i fix that somehow
244,2,virginamerica classiq luv virgin america greetingz
245,0,virginamerica hi im trying to do checkin but the website is not working i tried 3 different browsers and the problem continues
246,2,virginamerica thanks for your great customer service today amp for helping me get all my travel sorted out
247,2,virginamerica thanks guys sweet route over the rockies airplanemodewason
248,2,virginamerica love the 90s music blasting at gate in boston while waiting for flight to sanfrancisco only if i could get an iced coffee
249,0,virginamerica  the passenger in 7d flt 338 that assaulted me shouldnt have flown i trust hes banned crew filed report to faanews
250,0,virginamerica current bug on website shows 'select departure city' when selecting destination city httptcosllyibe2vq
251,0,virginamerica luggage was severely dentedmissing wheel coming off baggage claim in san luggage agent miranda i think wasnt any help
252,2,virginamerica thank you for the easy itinerary shift for impending weather quick painless amp free
253,1,virginamerica if youd love to see more girls be inspired to become pilots rt our free woaw event march 28 at abq httptcorfxlv1kgdh
254,2,virginamerica thanks good times there and back vodkatonics the entire flightsfo
255,1,virginamerica beats expectations shares take off  santa cruz sentinel httptcoqm9dqbai6g
256,1,virginamerica any plans to start flying direct from dal to las
257,1,virginamerica big lovegratitudempower w httptco1agr9kncpf werin oscars2105 vipswagbags avalonhollywood httptcoybmbgs0dhn
258,2,virginamerica youre doing a great job adding little luxuriesaesthetics that improve the air travel experience thank you keep it up
259,0,virginamerica requested window seat and confirmed window but got stuck in middle seat not a good way to treat silver member
260,1,virginamerica grand budapest hotel oscarscountdown
261,1,virginamerica this is what you missed newsvp next trip to the 407
262,0,virginamerica wtf i paid for direct flight on purpose not to have to stop for fuel exhausted frequent flier and nothing for inconvenience
263,0,virginamerica there is something wrong with you website in safari iphone
264,2,virginamerica thanks for gate checking my baggage on your full flight dfwlax 883 and giving me early boarding too sweet
265,0,virginamerica already checked in so the page expired x
266,0,virginamerica boo for a not refunding a seat upgrade fee i did not want to buy in the first place
267,1,virginamerica shares rise on q4 financial results  usa today httptcolfs4pefe6y
268,1,virginamerica adds pillows instead of lieflat seats in first class arms race httptcorgywjbbhm4
269,2,virginamerica i see what you did there 
270,1,virginamerica way to take advantage of mayweatherpacquiao 
271,1,virginamerica you know im flying virgin for the fight mayweatherpacquiao
272,2,virginamerica your inflight team makes the experience amazing
273,2,virginamerica cutest salt and pepper shaker ever just when i think you guys cant get any better you just do httptcovc6keulg2j
274,0,virginamerica moved my seat with no notice better seat is cabin select not behind the row i selected disappointed
275,1,virginamerica shares up on 4q results  iol httptcoxz6qeg3nef
276,2,virginamerica fav airline
277,2,virginamerica we have a hot female pilot sweet dca to sfo 
278,1," when are you guys going to start flying to paris virginamerica lizautter youre welcome"""
279,1,virginamerica what is your policy on flying after surgery  i am still waiting for answer so i can tell me doctor
280,0,virginamerica already contacted central baggage amp sent dm renttherunway is charging me for the dress that was in the lost suitcase help
281,2,virginamerica thank you
282,0,virginamerica is there anything going on with the website ive been getting a lot of errors past 30 minutes
283,1,virginamerica i think i left something on the plane yesterday who do i callah
284,1,virginamerica i need you to follow back in order to dm
285,1,virginamerica need to start flying to kciairport   
286,1,virginamerica they told to check with the airline regulation first so that is why i contacted you
287,0,virginamerica virginatlantic i have just checked in flight to sfo from lax amp been told as atlantic flying club gold i get no benefits
288,0,virginamerica husband and i ordered three drinks via my screen and they never came awesome
289,0,virginamerica soooo are you guys going to leave the seatbelt light on all flight you can barely call this turbulence 
290,1,virginamerica what is your policy on flying after surgery
291,1,virginamerica posts second consecutive fullyear net profit  atwonline httptcotvb5zbzvhg
292,0,virginamerica funny story your website is broken you have missing javascript and stylesheets on the checkin process i dislike this
293,2,virginamerica would love to do more for virgin just like i do for gopro
294,1,virginamerica results handily exceed forecasts  nytimes httptcogonmrwem6i
295,1,virginamerica i applied for a position in flylaxairport and i was wondering if you guys received my application
296,1,virginamerica achieves a second year of profitability despite revenue pressure   capaaviation httptcozsuztnaijq
297,1,virginamerica gives positive outlook but sees increased competition  reuters httptcojeu7od3eyj
298,0,virginamerica im trying to check into my 1050am ct flight tmm on the desktop website and its not working some sort of caching bug sos
299,1,virginamerica weather delays gt next few weeks  jfk bos dca
300,1,virginamerica madbee95 check the website before you go to the airport
301,0,virginamerica do you guys know your checkin links from emails are broken httptco2npxb6obmr
302,1,virginamerica pilot says we expect a choppy landing in nyc due to some gusty winds wa temperature of about 5 degrees amp wthe windchill 8
303,2,virginamerica loved it cant wait for mondays return flight mostly just to watch the inflight safety video again sorrynotsorry
304,0,virginamerica lost my luggage 4 days ago on flight vx 112 from lax to iad amp im calling every day no responseplease give me back my stuff
305,0,virginamerica the flight booking problems section of your website seems to be broken on chrome might wanna look into that
306,2,virginamerica hi just wanted to see if you have any new routes planned this year for newark love flying you guys and hope to do so more
307,2,virginamerica i mean probably inappropriate while on board but its on
308,2,virginamerica happy to spend the day together lets do this
309,1,virginamerica is saving my sanity right now httptcoeltboljul9
310,1,virginamerica missed my flight how does standby work
311,2,virginamerica they were very understanding and helped me out  thx comps
312,1,virginamerica brought it all the way across the country today i see httptcotkauygcpms
313,2,virginamerica thank you i absolutely will 
314,0,virginamerica looks like a broken link for your assets httpstcooardjjgrrd
315,1,virginamerica are you ready lets say it together noooo turbulence today 
316,0,virginamerica the manage itinerary section of your website seems to be broken for me httpstco2pujvcelng
317,0,virginamerica cant check in your site looks like this every time it loads httptcokacy2awdbw
318,1,virginamerica can u help this  freyabevanfund needs urgent treatment in2y old battling cancer could u help with flights freyasfund
319,1,virginamerica may start service to hawaii from sanfrancisco this year httptcoypo7nyprzl biztravel
320,0,virginamerica other carriers are less than half price for a round trip fare i am stunned httptcoukdjjijrow
321,0,virginamerica wtf is happening in pdx late flight march such that one way from sfo is 550
322,1,virginamerica add dtw and im sold
323,2,virginamerica how about some free drinks on the flight back for the free promo
324,2,virginamerica ssal thanks
325,1,virginamerica momma i made it 
326,1,virginamerica please contact me about portfolio left on flight vx 27 from jfk to sfo tonite seat 7am need it returned call 9143290185
327,1,virginamerica help i was on  flight  27 from jkf tonight seat 7c left portfolio need it back
328,1,virginamerica shrinerack seattle bound wifey got me the duffle for vday shes a keeper holla httptcojloiblnair
329,0,virginamerica my luggage is gone ive filed my paperwork promised a callemail still no resolution or response from central luggage
330,1,virginamerica debbie baldwin gave a rockstar performance of the safety demo this evening on vx919 las2sfo bestcrew sherocks
331,2,virginamerica thanks
332,2,virginamerica thanks for taking care of suuperg on her flight rockstars travel
333,2,virginamerica thanks for the lovely soft views travel san to sfo httptcocnctl7g1ef
334,0,virginamerica i requested a mileage challenge for status several weeks ago online but havent heard back how do i get help with this
335,0,virginamerica just trying to book tickets to nyc and facing super fun broken styling dont worry ill keep trying 
336,1,"virginamerica many thanks for the follow
ourprincess freyasfund usa bandie 
looking for any help

 httptcoujfs9zi6kd"
337,1,virginamerica nice lofty view flylaxairport silverstatus httptcof4tp0dawbd
338,0,virginamerica applied for status match on feb 1 got confirmation email same day still no news though you guys have dropped ball late flightly 
339,1,virginamerica is my new go to airline
340,1,"virginamerica virginatlantic gma americanair 
can you help ourprincess in need of some help in usa 
 httptco778aztdaer"
341,2,virginamerica i adore you and am so looking forward to my flight to austin in two weeks
342,2,virginamerica i was so glad it was mentioned i took my first virgin flight a few years back and it was a transformative experience
343,1,virginamerica flight booking problems flight to uphold my status match  do taxes on ticket count as earned status points  statusmatch virginamerica
344,0,virginamerica trying to checkinbut looks like your site is down
345,0,virginamerica spending my birthday night with you daldca get me home
346,0,virginamerica sent a couple messages to the email you provided but to no avail will try again next year cheers
347,2,virginamerica first time flying virgin went to sanfrancisco thanks for the smooth ride easily my new fav airline
348,0,virginamerica seriously though will there not be direct flights from sfofll in may
349,0,virginamerica its fine already done with my purchase but you should try it just go most of the way through then go back 3
350,0,virginamerica not really the experience i was hoping 4 i ws forced 2 check in a small carry on w nothing but empty cabin space on board
351,0,"virginamerica
wjere is our luggage so slow at lax"
352,1,virginamerica to jump into the dallas austin market httptcoszr0pioa21
353,0,virginamerica i spoke with a representative that offered no solution i am a loyal customer who flies on virginatlantic as well
354,0,virginamerica i am deeply disappointed that your birthday promo was not applied to a trip i booked mere days before i received the email
355,0,virginamerica what happened to direct flights from sfofll looking in may only see connecting help dontdothistome
356,1,virginamerica can you help left my blazer in kooples jacket bag at 3rd row second seat from right gate 36 t3 lax flight to sfo
357,1,virginamerica partners with visa checkout as mobile payment method to help boost mobile conversion rates etailwest payments visa
358,2,virginamerica just promoting the product is all had a problem with southwest and recommend noneother than the best httptcotfanxbh1cf
359,2,virginamerica love you guys but pls get some direct routes las to aus
360,1,virginamerica i would like help with some flights please
361,1,"bruh ""virginamerica giannilee turn down for what vxsafetydance"""
362,2,virginamerica of course i work for virginatlantic and im obsessed with the entire virgin family
363,2,virginamerica ok first time flying with you tonight 
364,1,virginamerica digging the swanky pink mood lighting during the flight from nyc to sfo  just needs a cabaret singer  think about it
365,1,virginamerica done but i need the receipt asap could you please help 150219000114
366,0,"virginamerica i have 2d and 3d embossed badges and patches superior to the ones you are currently using 
httptco3fq3xelbon"
367,0,virginamerica on vx399 from jfk to la  dirty plane  not up to your standards
368,0,virginamerica on flight vx399 headed to la from jfk  dirtiest va plane i have ever been on sad for a great airline
369,2,virginamerica got it squared away someone picked up as soon as i tweeted should have tweeted sooner 
370,0,virginamerica your avis rental continue button doesnt work on your website to book car tried 4 times on phone  this sucks
371,0,virginamerica delayed to1030
372,0,virginamerica currently in minute 10 of being on hold with cust service do i need to do anything to add a lap child to my reservation
373,1,"virginamerica adds pillows instead of lieflat seats in first class arms race 
httptcosfjduahx9z by skift"
374,2,"""virginamerica karinslee of course have fun celebrating"" thanks happy chinese new year"
375,2,virginamerica  flight booking problems last second flight for next week from sfo to san any chance you want to gift me a promo code since i love you guys
376,0,virginamerica comenity bank is a joke  please change  nothing but constant problems with this bank
377,1,virginamerica i just did how can i dm do u have to also add me
378,2,virginamerica for my grandma ellas 80th she would lt3 a bday greeting from your flight crew she was a stewardess for eastern airlines
379,2,virginamerica just bought tix for atx  dallas route  thanks for adding that love yr airline amp yr website is best transactional site ever
380,1,virginamerica anytime sugafly
381,2,virginamerica gave a credit for my late flight flight yesterday great service  thats a wow moment unexpected gesture
382,1,virginamerica i need a receipt for a flight change can you send one
383,0,virginamerica i submitted a status match request a while back and still haven't heard i'm flying on monday can you look  accelerate
384,2,virginamerica had me at their safety video    httptcocqmm7nue9m  loved my first cross country flight livewelltraveled sytycd
385,2,virginamerica that doesnt look to fat to me it looks yummy
386,1,"virginamerica ceo says southwest amp jetblue have strayed from low cost model
httptco96sctomh29"
387,1,virginamerica a brilliant brisk am in boston in cue for vx363 httptcormznivgmg6
388,1,virginamerica atlantic ploughs a lone furrow in the middleeast httptcofvudmh27pf thenationaluae
389,1,virginamerica atlantic ploughs a lone furrow in the middleeast httptcodcobokn7ee thenationaluae
390,1,virginamerica atlantic ploughs a lone furrow in the middleeast httptcovw4p4t4tlh thenationaluae
391,2,virginamerica omg omg nonstop dallas to austin on virgin
392,2,virginamerica your planes are really pretty just thought u should know that 
393,1,virginamerica when are you flying to hawaii
394,0,virginamerica im pulling my hair out trying to book a flight with u your site doesnt work on iphone or ipaddont have a computer help
395,2,virginamerica thank you
396,0,virginamerica can i get some help with a support ticket its been 15 days incident 150202000419 thank you
397,2,virginamerica good to be home texas moodlighting httptcon3bvzty3zi
398,0,virginamerica i cannot even open my laptop in seat 4c and i paid a premium for this   let me out of here
399,0,virginamerica i am in seat 4c and i cannot even open my laptop and i paid extra for this seat
400,1,virginamerica if only you guys were starting those flights at the end of the month guess i'm still road tripping on feb 27...
401,2,virginamerica thanks for that been needing a way to make those austin trips from dca and now youve come through
402,1,"virginamerica announced new route to austin wfares from 39way 
httptcoga8pbamu0c"
403,1,virginamerica really sprint i thought you guys were kewl 00
404,2,virginamerica this is too cool  never been on ur planes but now i will
405,1,virginamerica you should have 39 dollar laxlas fares
406,2,virginamerica great well deserved
407,0,virginamerica fyi the infovirginamericacom email address you say to contact in password reset emails doesnt exist emails bounce
408,0,virginamerica status match  2 weeks have gone by and no newsflt next week  hope flt will count towards requirement  cust svc no help
409,0,virginamerica your website sucks donkey dicks just thought you should know all best
410,1,virginamerica you should still develop an app  then you will be my favorite airline
411,0,virginamerica all crap channels which is why i pay to watch uk tv
412,2,virginamerica got it all set  thanks
413,1,virginamerica no as channel this year
414,1,virginamerica only thing i see on passbook is virgin mobile mexico how do i integrate
415,2,virginamerica giants and virgin america a match made in heaven
416,2,virginamerica thank goodness also see you friday nwkgtsf boom
417,0,virginamerica how come you dont have an iphone app still using and making me waste paper
418,0,virginamerica your back of seat entertainment system does not accept credit cards that  have an apostrophe in the surname apostrophefail
419,0,virginamerica when will vx use all 6 lga slots instead of 4 today adding aus makes this less likely 
420,1,virginamerica is helping me step up my tinder game tindertips tinderchamp httptcojbmvvha63a
421,2,virginamerica i luv ur people and product 1 thing is y do u charge for herbal tea but not black tea im not a caffeine drinker
422,2,virginamerica thank you see yall soon im excited to see the expansion of destinations spread those wings
423,1,virginamerica announces new nonstop connecting austinairport amp dallaslovefield 39 intro httptcoqxnoaqtyn8 httptcojk7qmdfqgf
424,1,virginamerica adds austindallas love field route httptcoxwjol55flh httptcoy8aormfkac
425,0,virginamerica sad to learn you no longer fly sfo gt phl hope it returns
426,1,virginamerica  can you tweet me the cancelled flightchng fee for a flight or can i rebook under one of your affiliates if so who are afiliates
427,2,virginamerica has the most incredible customer service ive ever experienced so refreshing
428,1,virginamerica now when will we see virginamerica come to philadelphia phl
429,2,virginamerica  am i dreaming did you really just open up a route between dallas and austin and does this mean houston might be next
430,2,virginamerica omg finally
431,1,virginamerica to start 5xweekly a319 flights from to dallas dallaslovefield austin on 28apr avgeek
432,1,virginamerica nice to see you expanding in texas but dont forget about us here in sandiego i would love to see more flights out of here
433,0,virginamerica kinda sucked my earphone jack didnt work on my flight they may want to look into that for future passengers
434,0,virginamerica very poor experience first computer problem now seat malfunction stuck missing meeting in san diego
435,1,"virginamerica to battle southwestair on dallaslovefieldaustinairport route 
httptco6rlz0ebk2x via usatoday"
436,2,virginamerica thankyou the dalaus route makes my day
437,2,virginamerica awesome deals dalaus for only 39 each way httpstcoxcvqxykg49
438,1,virginamerica i miss the nerdbird in san jose
439,2,virginamerica love it taking southwestair on in their backyard consumers win when biz competes
440,2,virginamerica   is flying from love to austin now that is most excellent news
441,1,virginamerica can we make every vx plane with nerdbird why should austin be the only one getting nerd love
442,1,virginamerica please add more frequency to pdx portland
443,2,virginamerica congrats vx on the new route 
444,0,virginamerica i tried that you offered to charge me an additional 1k for a new ticket or be stranded until thurs 1st time last time
445,1,virginamerica americanair can u help with flights to get a 2y old battling cancer who needs treatment in  freyabevanfund   
446,0,virginamerica never had a bad experience before but this one took the cake now extortion for carry on items as well
447,0,virginamerica had to spend 5 hours worrying that items in carryon would be brokenstolen since i couldnt carry them on plane or lock bag
448,0,virginamerica all of group e was told there was no more room in the bins when i got on the plane was room for at least 4 bags in my row
449,0,virginamerica thanks for making my flight from lax to jfk a nightmare by forcing me to check my carry on bag at the gate 1
450,0,virginamerica i have lots of flights to book and your site it not working ive been on the phone waiting for over 10 minutes
451,2,virginamerica i am all about the in flight artisanal cheese and wine pairing
452,1,virginamerica does virgin america fly direct from seattle to nyc or boston
453,2,virginamerica thats classy
454,2,virginamerica im sure a lot of your 747 and 777 jfklhr flights go a lot faster than 513mph with a strong tailwind
455,2,virginamerica now its just tminus 32 minutes until my elevate a silver upgrade window opens  freeneversucks 
456,1,virginamerica save some for 871 tomorrow am
457,0,virginamerica why is it taking 12 years to fly home to dallas get your shit together
458,1,virginamerica jezziegoldz club virgin is bumping in new york httptcohaqc7gdg7c
459,2,virginamerica jezziegoldz would have been a rough trip but luckily we were on a virginamerica flight weather
460,1,virginamerica is that thestarter
461,1,virginamerica please come to minneapolis st paul
462,1,virginamerica yes fyi  my bff
463,2,virginamerica another perfect flight   how come on your planes  the sun visors can stay down  other carriers make you raise them
464,2,nice rt virginamerica the man of steel might be faster but we have wifi - just saying sciencebehindtheexperience httptcofgrbpazsix
465,2,virginamerica i love the dancing little richard cool beans
466,2,virginamerica i don't use passbook  i still love you though lt3  i'll just use my email in the future
467,2,virginamerica thanks for the free birthday points yall are all right with me
468,1,virginamerica do you have an application for ios was looking and only saw virgin mexico  lt3
469,0,virginamerica man of steel flies to more cities thoughand with more frequency too
470,2,virginamerica thanks so much for sharing just added it to my site httptcotsvibtvt8h
471,1,virginamerica good point
472,1,virginamerica i heard he has a virgin mobile hotspot 
473,1,virginamerica you got cheese plate flights too
474,1,virginamerica on all your flights
475,2,virginamerica dad on segway is the best part of this whole infographic
476,2,virginamerica are there any plans for a short haul airline in europe would defiantly fly with you guys 
477,2,virginamerica wifi and better seating
478,1,virginamerica how come abc is the only one of the network channels you dont have
479,0,virginamerica started my flight with a scolding for using an overhead bin that was then offered to the person seated next to me
480,2,virginamerica not only was it great but you return my calls the day after couldnt ask for more myvxexperience
481,0,virginamerica while other airlines werent cancelled flighting flights into bos and helping their customers get home virgin was saying good luck
482,1,virginamerica dear virgin customer while youre stranded in sf for 3 days amp 1000cost well do the very least we can to accommodate you
483,1,virginamerica should use this in their next airline commercial lol  httptcopxexilsjbs
484,0,virginamerica grouping virgin in with the others now bos weather has exposed their actual cus serv model never flight booking problems with virgin again
485,0,virginamerica as one of the travelers affected by the boston storm im shocked at virgins complete apathy toward their customers
486,0,virginamerica umm so no reason as to why this is is there someone different i should contact or contact me to get a definitive answer
487,0,virginamerica trying to make the change in advance not just 24 hours prior...tried it online earlier and it wanted 300 in change fees
488,2,virginamerica so loyal that im driving to nyc from pa to fly virgin  since you cut philly flights 
489,1,virginamerica any way to change from main cabin to main cabin select on same flight without paying a change fee penalty
490,2,virginamerica you guys are perfect as always lt3 wervirgin
491,2,virginamerica thanks yall have some of the best customer service left in the industry
492,1,virginamerica can you give me silver status for 12 months
493,2,virginamerica really wish youd fly out of fargo fargoairport those fares are amazings
494,0,virginamerica mood lighting on point reclining my seat kickin up my feet
495,0,virginamerica my flight 6000 scheduled for 1pm departure still says on time but no plane at gate any update on how long of a delay
496,0,virginamerica my group got their cancelled flightlation fees waived but i cant because my ticket is booked for 218 your reps were no help either 
497,1,virginamerica are there any sign up bonuses to enroll in elevate
498,2,virginamerica just got on the 1pm in newark home to la your folks at ewr are incredible letsgohome
499,1,virginamerica morning if i have a question regarding elevate points amp flights can i dm you
500,1,virginamerica still waiting to see  starryeyesdev  
501,1,virginamerica was wondering if you guys recieved my dm and were able to potentially respond asap
502,2,virginamerica flying lax to sfo and after looking at the awesome movie lineup i actually wish i was on a long haul
503,1,"""virginamerica book out of town with fares from 59way restr httptcoxrdtov7nl8 httptco4y78byackc"" jenniferdawnpro"
504,2,united thanks
505,2,united thanks for taking care of that mr happy customer
506,0,united still no refund or word via dm please resolve this issue as your cancelled flightled flight was useless to my assistants trip
507,0,united delayed due to lack of crew and now delayed again because theres a long line for deicing still need to improve service united
508,2,united thanks  we filled it out hows our luck with this is it common
509,0,united your eriord express connections are hugely popular  now if only we could have an eriewr hop 
510,1,united even on international flight glasgow to the us then what about orlando to newark all 90 mins
511,0,united you think you boarded flight au1066 too early i think so
512,1,united i understand but its tough when there is no way to get to the airport wo serious risk of an accident its a steep price
513,0,united gate agent hooked me up with alternate flights if you have a way to prevent the constant issues that would rock
514,1,united flying glamco in a few weeks how long do we have to be at airport for before departure for both international and domestic ta
515,2,united thanks
516,2,united thanks it is on the same ticket
517,1,united why not is it a law or a policy
518,0,united is the worst nonrefundable first class tickets oh because when you select globalfc their system auto selects economy wupgrade
519,0,united cheertymedad so i can buy tix 3 days before flight but cant transfer the tix  flawed security logic flawed customer service
520,0,united i did start a claim but 810 weeks is unrealistic am i really supposed to go that long with out a car seat for my childridiculous
521,2,united follow me please this airline is beautifull 
522,1,united no i dont but im sure united have my info on its system
523,0,united if the car seat is lost united should just reimburse me for a new one this is not a pair of shoes its a necessity for my child
524,1,united just submitted my response on the link you sent
525,1,united yes david allan send an email with this number kmm24999563v99860l0km and case8719519
526,0,united highbuddyyy that totally sucks my cousin worked at phl said united
527,2,united just wanted to let you know how wonderful rosetta the gate agent was working flight 6457 dan to ase let her know she wasappreciated
528,1,united yes a paper voucher that i got on january 26th 2015
529,0,united beginning of feb i called united they said they would send another voucher by mail never got anything tiredofwaiting
530,0,united the internet is a great thing  i am emailing executives in your company maybe they will respond to me in a timely manner
531,1,united do i need to use a chase united club pass for my 8yr old son or can he come in with me on my pass
532,1,united and what am i suppose to do with that number
533,0,"united thats weak see ya 
hey virginamerica "
534,0,united i flew back w other company since united didnt have an earlier flight
535,1,united i lost a voucher that i was given in miami aeroport on jan 26 i did not use it
536,0,united i am trying to book awards for september and need flights on aegeanairlines but they will not show even w many award seats availab
537,0,united i sure did   i had to drive a total of 3 hours to get my own bag  id like to explain that debacle but no one wants to talk to me
538,1,united cheertymedad gee thats like almost caring about ppl more than   think im more int in having a trusted adult w daughter 
539,0,united see we were told repeatedly that the pilot was late flight and kept getting late flightr  after we boarded there was a defibrillator issue
540,0,united why no preferred security line anymore my tsa precheck didnt pull on my silverairways partner flight platinum spoiled
541,0,united newarkliberty airport need to indicate different gates for terminals aampc flyingainteasy
542,0,united yes please i am newly married and trying to update my last name on a preexisting international flight it seems so easy but
543,0,united how does united refuse to reissue a 400 lost voucher when their plane didnt take off due to mechanics badcustomerservice
544,0,united also during the run i was instructed to do i shattered my computer httptcooaflfr7wxb
545,0,united yes weve been with the agents for the last 50 minutes one of the agents have been very rude but thankfully ladan has been nice
546,1,united thats right with an overnight miami
547,1,united have clients with an 11 hr layover at iah during the day will they have to claim amp recheck luggage or will it be taken care of
548,1,united i am trying to find out if the loaner seat is new or used a used car seat is illegal according to safety regulations
549,1,united i dmed you the details
550,0,united iah to charlotte baggage claim rep latrice h customerservice non existent ignored customer then inappropriately touched customer
551,1,united kewl will also let them know the overhead bin over my row was inop i love a good abbreve
552,2,united  thanks for your helpgot me what i need but its an issue with austrian  i guess i sit awhile longer
553,0,united uctraveladvisor  i would have loved to respond to your website until i saw the really long form in business the new seats are bad
554,0,united a refund and flight vouchers or another flight on a different airline at your expense for today 8 hour drive is very inconvenient
555,0,united then why have i not received my call back its been 3 daysits an infant car seat how am i supposed to go anywhere with my child
556,1,united thanks again for your concern i will contact customer care upon our return from australia
557,0,united well sitting on the ground on time but waiting for a gateagain tiredofthis
558,2,"united airport snow removal method 22
keep up the good work folks this is where cessnas become 747s httptco9v8tmusjvu"
559,0,united no i need you guys to not over book planes its not a concern ill just travel with someone else moving forward
560,0,united a measly 50 ecertificate is not how you appreciate loyal customers after they wait 3hrs on the tarmac during ua1116 unacceptable
561,0,united when will email addressusername signon be available its been a while
562,2,united thank you for that am i able to claim any interim expenses or is the cost of the stuff up on me
563,0,united rude rude
564,0,united  why cant i get a boarding pass for my austrian airlines codeshare flight rebook incls a 6 hour layover amp i am stuck outside sec
565,0,united i received on other flights united  truly breaks guitars unitedbreaksguitars wantmymoneyback
566,0,united just flew to telaviv paid 100 from a third suitcase which didnt even make it on the plane besides for the impolite service
567,0,united  my bag is still in colo springs i am disabled and have to search an unfamiliar airport and look for my bag not a good outcome
568,0,united shame that theres no flex to tickets transfer rules  even calling from neurosurgery icu isnt enough
569,0,united no denver said they dont handle baggage that made it to colo springs  they gave me an 800 number to call no help there either
570,0,united you guys need some serious training in customer service too many better options to put up with the way you guys handle ur mistakes
571,1,united 6533 ord to dca
572,0,united once he found out we had a problem he avoided me like the plague was told we cant find a supervisor
573,0,united zcc82u cancelled flight flight 16h in advance need connect flight reschedule so the link isnt helping help gf waited months to see me
574,0,united i will not be flying you again
575,0,united in addition my first flight was delayed an hour and im arriving at my destination 8 hrs late flight
576,1,united cancelled flighted our flight didnt rebook us on added flight now have to drive from a denver to kcthanks
577,1,united your announcement for pre boarding only addresses mobility my disability requires me to travel with a lot of stuff do i preboard
578,2,united i flew united last month and the experience was awesome
579,0,united our travel booked thru united group dept okc ticket agent less than willing to help with our connection in lax
580,0,united v upset with your disability  services when i told one of your employees i was carrying medical equipment she was very rude
581,0,united thnx for quick reply but dont think you can assist our intl grp will be put to considerable inconvenience today
582,0,united wont transfer flight ticket to accompany an 11 yr old whos active military mom had to have emergency brain surgery wow
583,0,united getmeontop 7 weeks late flightr and i still have not received my miles from the mileageplus gift card 150 starbucks card i handed over
584,0,united as a 1k im always hoping for improvement
585,0,united not yet i complained about the guy who checked my luggage in as he was throwing the bags around unfortunate coincidence i hope
586,0,united okc ticket agent roger mclarrensp less than helpful with our intl group travel problems cant find a supervisor for help
587,0,united mobile apps need construction from the ground up for each os category  its expensive to get right 
588,0,united another fail for the united ticket agents in okc less than helpful and could care less about our problems american here we come
589,2,united 441 which also had 1 working wc in coach good thing this bird landed ahead of schedule i have to use the wc stat
590,1,united the os isnt controlled by me but rather verizonwireless   app is new
591,0,united i just sent an email to customer care telling them i may have to break up with you  i sincerely hope they can help me
592,0,united silly im flying delta today your united club staff and attendants are surly and unhelpful and always seem bothered by pesky folk
593,0,united what is your phone number i cant find who to call about a flight reservation
594,0,united well you cant fix me missing my buddies 30th bday because of negligence but you can attempt to make up for it
595,0,united why am i to believe they will help when customer service couldnt like i said i want a number to someone who can fix what you did
596,0,united they helped me at the baggage service desk  said bc tsa screening was down in fll not all bags made it but bag will be in ewr  12
597,0,united mobile boarding pass disappeared from phone while standing in line to board second time this week hmm
598,2,united for the record rozana at newark was lovely and helpful choosekind
599,1,united it was last nights 1235ordlga
600,2,united thx for update
601,1,united thank you 
602,1,united dm these nuts
603,0,united had to explain to a very over eager flight attendant trying to ask about my vision that my ccicanine was not a guide dog
604,0,united whats the point of asking for details about a servicedog when you book if your flight crew doesnt read them continued
605,0,united i tried but no one was available in bogota and everyone was rude in houston i was stuck for 35 hours because of you guys
606,0,united worst2unitedflightsever ua 236 las to iad 224 mechanical problems again  took off  had to land for fix  delayed again wtfodds
607,2,united despite my bag not making it to newark good informative email tracking updates help
608,0,united whats going on with ua 236  outbound flight last thurs was delayed 4hrs how long will this delay be worst2unitedflightsever
609,0,united worst2unitedflightsever ua1429 iad to las 219 mechanical problems  switched aircraft delayed 35 hours
610,0,united crashed trying to check in
611,2,united wow what a deal again 30 plus seats available easy change to make a customer happy
612,1,united thanks for the info i already knew
613,1,united airline trouble this winter amp not getting good customer service contact httptcoaqjn4hwnac  we negotiate resolutions for you
614,0,united on 768 to logan  boarding gong show due to lax carry on enforcement bins full of coats  no room for bags u need a better system
615,1,united thank you
616,0,united blackmailed me into paying PS130 extra or having my return ticket nullified in san francisco airport terrible service from rep scam
617,1,united is there an email address i can reach too long for a dm
618,0,united disappointed that u didnt honor my 100 credit given to me for ur mistakes taking my business elsewhere  out
619,0,united ua1673 still waiting supposed to depart 908
620,0,united it was credit from my last trip that never came in the mail
621,0,united ok its now been 7 months waiting to hear from airline i gave them quite a bit more than the 30 days requested terrible service
622,0,united does this process ever end still waiting for the reply since 2 months pathetic customerservice
623,0,united whats going on with your website im flight booking problems three tickets today and ive been booted off the system umpteen times
624,0,united how do i get my account number if your website says email is unavailable
625,1,united so do i need to book two one ways in order for her to fly as an unaccompanied minor
626,0,united i received 1 bag last night i am still missing the other one
627,0,united simonroesner youll need to upgrade the seats too even in economy plus its like sitting on a concrete bench
628,1,united pls help baby hannah get the life saving surgeries she requiresshe needs your helppls donatert httptcokqnrrp86a5
629,1,united bet you wont honour them like mine ey
630,0,united 2nd flight also delayed no pilots but they boarded is so we can just sit here scheduling
631,1,united i guess thats too much ask huh
632,0,united but its hard to stay upset at someone when they at least try to show remorse
633,0,united by the way a simple apology goes a long way even if its a hollow one its obvious that you dont care about me or my wellbeing
634,0,united this isnt a one time thing either its a shocking pattern of repeated neglect and disrespect
635,0,united fingers crossed amp its all intact very disappointed with this experience as before this we were actually saying we enjoyed using you
636,0,united its an incredibly easy fix but you would rather stay in your comfort zone while i get forced out of mine
637,0,united ours in july you have zero excuses for this you have an outofdate system that causes problems like this
638,0,united everyone around us is sitting with their friends and family members they booked their tickets in october and december we bought
639,0,united not sure what you are talking about she is going on nonstop flights sna to sfo and then sfo to ewr
640,0,united it will be because im moving to americanair because of united talk no service
641,1,united please be good to me this weekend
642,0,united i asked a legitimate question about systemwide vs localized problems and got back an unrelate flightd copypaste you can do better
643,0,united what time who can i call i need my skis i will go to the airport and get them no more faith in united
644,0,united i see you guys are at it again amazing how one company continually makes mistakes yet fails to be held accountable for their error
645,1,united a tourist wonder super tides and tide of the century at french and uk coasts httptcogxdqortss0
646,0,united yeah sorry but theres always a problem with united and you have an international reputation for having problems
647,1,united yall should probably work on that
648,0,united but then again maybe the bbbnesdksia would care more to hear what went on than whoever listens to issues you caused
649,0,united i wonder if sharing all this on fb and insta would produce a number 140 characters really limits my story telling
650,0,united so youre telling me there is no number to call after being left in an airport because of a negligent pilot and staff
651,0,united could this email be resent as it doesnt appear to have arrived
652,1,united yes please trying to get to pop in newark now
653,0,united you have to follow me in order for me to dmcome on now
654,0,united 25 united coupon to make up for broken entertainment system on a 9hour flight seriously ridiculousness learncustomerservice
655,0,united so they didnt drop my bag overnight amp now im leaving for a week this is why you were supposed to hold on to the bag
656,0,united i did dm the details but still no response i have to book today
657,1,united i know this is probably a no but is there a way to get a cheaper airfare ticket if the flight is leaving in a few hours 
658,1,united can someone please explain the process of of what happens to property found on a plane after passengers leave at heathrow 
659,0,united not able to dm you my confirmation number
660,0,united ive sent the message let me know if you got it im not very twitterliterate also is he really going to be stuck for 18hrs
661,0,united very unhappy at no response to complaint emailed on 2nd feb ref8441639 awful customer service
662,1,united dm does not work what do i do
663,2,united private jet would have been cool do does not work ill try again
664,0,united we were not given the option of using our united travelbank in a recent flight booking problems any help in using or recouping these funds thanks
665,0,united common keep your paper work ready and dont delay our flights1585and meetings choosechicago
666,1,united how about 3659 yulord
667,0,united yep thats correct i got an email at 1230 am that the flight was cancelled flightled doesnt matter now flight into atl is delayed thx
668,0,united 1k and had problem getting out of fll to iah  sent dm to you about making my connection  please let me know
669,1,united done and done
670,2,united thanks just sent 
671,0,united im grounded in montreal with ua3659 i am missing my connection ua3417 to st louis can you helpdo you have a private jet for me
672,0,united im so frustrated and nervous because of this
673,0,united are the ones who make it difficult for me
674,0,united im not a child im someone who has an issue with flying and prepares ahead of time to reduce the distress caused by planes you
675,0,united how does it get cancelled flightled 10 hours before take off
676,0,united this always happens with you guys and it makes traveling incredibly stressful and uncomfortable is that good business to you
677,0,united so what does someone with severe anxiety do when the one person who can help him isnt next to him
678,0,united im seeking to go 2 client bc u cant get me there i need refund i filled out form not confident it works if past is an indication
679,1,thnx for the response united bot it seems this improvement could be easily attained is your 1st class service really only worth 50
680,2,united has unrivalled access to california with flights to the us from 7 uk airports with nonstop or onestop connections yearround
681,1,united booked award tix on thaiairways but im not seeing a conf for them just the united flight booking problems can you get get the thai for me
682,0,united luckily i made my flights this time but was so disappointed with the lack of communication 
683,0,united checking to see why flight 3466 atlord got cancelled flighted
684,0,united service so far has been horrid we wanted to end the trip on a high note guess thats not an option
685,0,united booked a flight home over 7 months ago and requested seats together for my fiancee and i we got 2 middle seats unacceptable the
686,0,united you guys are horrible
687,2,united thnx for the info
688,0,united why do i have to pay  17 for wifi with an international business ticket  pennypincher
689,0,united ok to top things off youve lost my luggage could you get any worse unitedairlines
690,2,united kudos for not cancelled flightling flights from dfw this morning   united usually first to panic
691,0,united and my luggage has been broken youcouldntmakethis up brokenwheel
692,1,united is flight 587 from dfw to ord currently ontime i see an advisory that dfw may be affected by weather
693,0,united maybe one day youll be the one quoted on httptcomjkpgvxmpc
694,0,united flight delayedno one remembered to turn the heat on flight 559 leaving ordseriously
695,2,united another awesome new plane flight 1584 and extremely nice captain steve connolly
696,0,united to speak to a real person to get this resolved politely and efficiently 22
697,0,united i hadnt filed a refund claim as i was told there was no charge by your dm this is disputed by my bank hence why i would like12
698,0,united did  bags make it on the flight out of iad second day without clothes is pretty inconvenient were pretty curious unitedairlines
699,2,united every united flight between saipan and guam is an adventure you never know when capeairs old plane will be operational 
700,0,united hence why ive been asking for the customer service phone number so i can speak to a real person to get this sorted out
701,0,united did our bags leave washington yet that would be convenient seeing as we left there a day ago unitedairlines lostluggage
702,1,united so if im flying 1st class just one leg to chicago but not on my long flight to china am i still able to use the lounge in chicago
703,0,united according to your dms im not owed a refund please may i be provided with a contact number before i go to my bank to file claim
704,0,united about 3 hours ago i need to work out if my bag can make it to my hotel here in time or if it will need to go elsewhere
705,1,united okay thank you
706,1,united ive filed the claim but have no way of calling for updates is there another way to do this
707,0,united pls properly train your agents requested to speak to 1k customer service amp was transferred to a dead end not even open at this hr
708,0,united thanks for remembering to load my bag onto my connecting flight oh wait you forgot iceland should be fun with no clothes
709,2,united thank you for the cheese platter and abundance of entertainment options time just flew by
710,0,united customer service is atrocious you have disrupted my travel plans you have lost my luggage and it is impossible to talk to a human
711,0,united terminal at mia should have food open before 5am esp when there are flights at 6am two hours early like recommended cant eat
712,0,united it was ua flight 1001 now im currently stuck in portland because i missed my ride because of the 3 hour delay getmartyhome
713,0,united has not responded to my various requests for contact numbers does anyone know the uk customer service number for unitedairlines
714,0,united how we looking on getting those bags to lusaka
715,0,united could you update me on the suitcase please the online and phone tracking told me nothing i was told id have it back yesterday
716,2,united thank you been trying for two days to set this up
717,0,united just 1 last thing u guys shouldnt be charging  for drinks on a transatlantic flight
718,0,united lhr arrival lounge fail waited 20 mins for shower then left to find hotel u know how many passengers u carry planning
719,1,united any luck with finalizing my reservation i dmd information to you please let me know what else you need want to confirm asap thx
720,0,united completed form but doubt its any use ua doesnt care 6 day vacation will now be 5 sure ua wont feel responsibility for that
721,2,united definitely a compliment i really thought my bag was lost after it was sent on to another airport in the end i am a happy customer
722,2,united thanx so much you followed through and emailed me a 1000 ticket voucher unitedairlines they do care
723,2,united this will definitely be a trip to remember ewrsti second of the season first on seat 35a because it pays to be loyal
724,0,united nope they told us it was time for them to go home and to sleep at the airport even though they assured us we would get a room
725,1,united keep me updated let me know that the bags make the flight to jburg
726,0,united back for the expensive holiday he worked all year to pay for that you ruined we want compensation amp his original case back
727,0,united thanks united i understand that but he would actually like his own bag back what have you done with it he also wants the money
728,0,united frankly worse customer service ever problems will happen how you deal defines a company never again united
729,0,united its still a valid flight just seems strange to delay for late flight inbound crew  7 hours from now when the plane is already here
730,0,united thanks for the lack of help and the canned response from the 1k desk
731,0,united   its too bad ua has had another unforeseeable operational issue on my return flight
732,1,united i would like to know whats going on before his current flight lands
733,0,united if i pay you 25 and 35 for my luggage to be delivered when i arrive why should i have to wait 3 additional days for its delivery
734,0,united so 8 hotels for 32 people but feel like we are being held hostage because someone has our boarding passes so we cant leave fail
735,2,united you are one great airline 
736,0,united outbound 2 bags 70 lbs bags returning home 1 bag 50 lbs what is your logic and why am i writing to a machine human help required
737,0,lindaswc united  we dont like to hear you had a poor experience please share details wour customer care team httptcohisc4ndmgz
738,0,united no cancelled flightn just left us to fend for ourselves when flt came in late flight getting runaround for 3 hrs each employee blaming  previous 1
739,1,united this is not a local united number for malaysia   0011 80055558000 what is your local united airlines here in kuala lumpur  kul 
740,0,united okay ase24766m find our luggage
741,0,united the agent that met us at the gate said any issues wdelays on ua1116 would have to be taken up online
742,1,united i send you an urgent message via eserviceunitedcom  bg0kwm   narayanan please respond asap also no local united tel   kul
743,1,united thanks will you guys be getting the a380s anytime soon
744,0,united but they are not lady one phone says its in tel aviv tel aviv united says its in newark no one knows and i have nothing
745,2,"""united melaniespring well see what we can do kn"" we are running most of this plane is running thanks for the help"
746,0,united yes but still now answers many have not had their luggage for 3 days unacceptable
747,0,united what is that going to do for you nothing just like you always do
748,1,united i sent in my feedback  thank you
749,0,united plus what about food and taxis
750,0,united you are offering us 8 rooms for 32 people fail
751,0,united 32 people getting pretty tired about no action on solving the problem plus missing a day of vacation and skiing
752,0,united the bright side would be keeping the promise that was made to me hope youre having a good night thanks
753,1,united yes i do
754,0,united i take back the comment about your team here working hard to help us a so far no solution for a hotel or food or anything fail
755,0,united on 4124 arriving two hours late flight into clt now sitting on the tarmac while they move a plane from the gate unhappy customer
756,0,united airlines is the absolute worst they have no idea what they are doing neveragain unitedairlines
757,0,united thanks might want to fix this line our customer care team is currently responding to most inquiries within 710 business days
758,2,united we just flew with united from aus austin bergstrom to cancun intl best flight ever the 737s are not too big not too small
759,0,united its frustrating as a frequent flyer loyal since continental upgrade equals paying 3 times or more on top of purchase ticket
760,1,united deep vein thrombosis
761,0,united at its worse cant figure how to pack plane screws up connectns then claims no hotl rooms in san fran for stranded pax way to go
762,0,united 4 passengers after a 2 hour delayed flight left with no hotel at the end of the night  hou airport wtf httptcozfqmpgxvs6
763,0,hey united why does the flight from iah to pos leave so late flight and the one back to iah so early i rather get to pos earlier
764,0,united lost bag process is broken agent promised theyd call amp hold my bag when found now theyre waking me at 3am w delivery fail
765,0,united the people at the counter have been very helpful as you can see nobody is there flight to austin 1055 and still sitting here
766,1,united unfortunately still on the tarmac at fly2ohare and definitely missing my ride from flypdx gonnabealongnight
767,0,"""united darquenloveli we regret to hear this please let us know if you need assistance kn"" i was finally able to secure my seat thx"
768,1,united what time does check in open for flight no ua80 from manchester to newark today 
769,0,united good to know you will open the closed doors for premier passengers after safety briefings on delayed flights annoyed
770,1,united dm sent
771,0,united yea get me to phoenix already delays all day with you people its bullshit
772,0,united if its any consolation your staff was stellar just not the hour delays i encountered with every one of my 4 flights
773,2,united flight ua3576 gate b1 and tell ray i somehow made it on to the 736 flight out of iah and didnt have to wait for the 917 one 
774,0,united thats unfortunate the tumitravel was an xmas gift and it looks like a razor ripped right through the front pocket in the picture
775,2,united but thanks for asking
776,0,united lost bags cancelled flightled flights delhi call centers poor united staff spread thin and stressed you name it
777,0,united yes doesnt make that mistake any less absurd doesnt change the fact that im very inconveniently missing my luggage tonight
778,0,united im constantly having challenges with upgrades amp charges in order to prevent dvt i have to pay an addtl 180 httptcoxc6jq70r7b
779,0,united in ord waited 20 min after crew members left before gate items came flight attendant sarcastically said good luck and walked away
780,1,united follow me back please and ill happily dm you the link because id rather not share my travel plans publicly
781,2,united you too
782,2,united is my favorite airline
783,0,united seriously fail on making strangers share a room
784,1,united lukemcintosh68 nah you wouldnt
785,0,united we needed them here asap will they make it on todays flight
786,0,united agent split up my reservation now cant cancelled flight and refund credit for 2wks why
787,1,united our vacations going to be ruined w 3 days of rain   the change fee for 2 of us is nearly cost of original flight can you help
788,1,united i sent the message let me know asap
789,0,united why would they make me share a room
790,0,united tried calling too but w25 min phn wait means wed miss options anyway
791,0,united can you ask your guys with flight 1146 to bwi to wait for us to get off a delayed flight from san diego pretty please
792,0,united were still waiting to find out your rep is working hard  most upset about having to wait to tomorrow pm to get to mammoth
793,0,united for an early flt i think a call is appropriate yes reviewed and nada avail until next day expect full refund
794,1,united i understand thanks
795,0,united again i ask who can i call to get this fixed tweeting me bs questions to stall only makes things worse phone number please
796,0,united yo yo yo stuck on the tarmac for over 2 hours at fly2ohare  going to miss my ride at flypdx help please helpimstuck united
797,0,united its highly unprofessional for you to overbook a flight by 12 seats ampfeel that i should rearrange my schedule for your mismanagement
798,0,united well considering every agent before claimed they were unable to help with everything else why waste more time to hear call corp
799,2,united man i cant wait to book my ticket now thanks jp youre a life sabe
800,0,united ice which i totally understand but when a large number of us are facing 15 hours of time and overnight cancelled flightations it seems like
801,0,united flt 1249 cancelled flightled and i get email 330 am what happened to courtesy phn call had to book diff airline amp city
802,0,united tag numbers 0016 964012 0016 964077 0016 964078  lets find these bags
803,0,united better train your support staff with appropriate decorum consider revisiting your terrible provide a death certificate policy
804,0,united well the bar is set low you guys are really good at the apology game what will change when will u guys learn
805,1,united my post was just more of disappointment  im a frequent united flyer it was a simple   1 bad apple doesnt spoil the bunch
806,2,united you guys continue to impress me in houston httptcocih1qnllcm
807,0,united i have no way of making phones calls need to handle via twitteremailweb thank you
808,1,united please help i am in ethiopia adopting a two year old child have an existing confirmation  need to add child to reservation
809,1,united questionare there onboad 110 volt outlets in all planes if so where
810,0,united your website deserves a new design html5 ftw
811,0,united thanks for effing up our holidays  were missing a full day of skiing due to your baggage teams incompetence at flyyow
812,1,united twitter isnt letting me dm you
813,1,united i hope so too
814,0,united agent helps the person in front of me  finishes up with them and then walks away  the guy behind me is as shocked as i am
815,0,united connection at ord was on the exact same plane again checked carryon was apparently taken off amp left in chicago pretty ridiculous
816,0,united not encouraged that ill have my cpap tonight
817,0,united yes did file a claim as soon as the carousel stopped without my bag on it got an email that its found but not sched for delivery
818,1,united an idea monitor mileage members travel patterns enough to know when they change jobslose statusand make the transition easier
819,0,united  delay dencle because they have to manually enter baggage tags really worst cust service day for this 1ker friendlyskies
820,0,united why tell us flight is delayed then tell us its on time again with 20 min to spare dont say its delayed unless youre sure
821,0,united yes in lusaka zambia my guess is the bags never made the plane at iad
822,1,united where is my flight voucher
823,0,united late flight to denver late flight to newarklets not even get into the disaster that was checking bags unacceptable
824,0,united has once again let me down dont think ive ever flown with them and not had problems worst airline period
825,0,united yes i filed a claim amp hope to receive by luggage by 2am ridiculous as i had to purchase items to go to sleep amp no reimbursement
826,0,united ua938 ordlhr  bags are being loaded 30min late flight frigid air into cabin plane feels like falling apart upgrade long haul fleet
827,0,united flight attendant never served me my beverage tea and not once checked up on me what gives ua6076 notcool
828,0,united load balancing system apparently down systemwide  major impact on all united airlines flights was this a cyberattack
829,0,united after our unscheduled refueling stop and missing 2 connecting flights we r home n looking 4ward to our bed and a big pbampj sandwich
830,0,united americanair spent hundreds to rectify the situation and you guys go quiet
831,0,united ua276 sitting at ewr nearly an hour after sked  pilot says computers down but no clue when we will leave  can you help
832,0,united americanair so thats it it just ends there come on i traveled for literally an extra day and a half because of this
833,2,united made the upgrade list will fly 1st tomorrow for 40 min for the first time ever  statusmatchpaidoff httptcoatfrkp6goy
834,2,united not just refunded but for those of us who are on vacation to get a free room night to make up for making us sleep in dia
835,2,united thanks for the reminder its been a fun ride httptcoppva4rch9f
836,0,united i received my luggage that also looked to be left in the snow when i arrived im asking for all 50 people to be refunded
837,0,united updated a320 aircraft has wifi and device entertainment but no outlets i dont get it how can i charge devices
838,0,united was no one between the scan and inside the plane i just asked the people in line around me where the plane was going
839,0,united 5 gate changes two delays  even the crew thinks the airline sucks
840,0,united im very frustrated and have wasted 2 days now due to your equipment failures
841,0,united computers are down but you stopped giving updates and took my flight info off the app thats just ridiculous keep people updated
842,0,united soooo its been 15 days and youve offered no response so i assume poor treatment by gate agents is the norm now
843,2,united terrific many thanks looking forward to being back on ua tomorrow had a great flight up to vancouver
844,0,united calls to 800 resulted in 2hrs of hold time amp 2day wait to check suspect code share fare nothing investigated--my time wasted 22
845,0,united its taken 3 weeks for cust care to respond to case 8477733 requesting a refund for wifi not working where can i get an update
846,2,united i appreciate your efforts getting me home
847,0,united thats correct--ive spent hours trying to book online only to receive an error when clicking final purchase button 12
848,0,united today was not your finest all could have been prevented by one gate agent advising 200 passengers
849,0,united  what is the real deal with the delay on flight ua 1032 from denver to vegas
850,0,united ua63 from madrid arrived no agent mass confusion we sent to and fro by 3 ua employees maryjo was rude and unhelpful
851,0,united system failure again  bad trend  software projects are like flying an airplane theres no such thing as an emergency takeoff
852,0,united lots of reports of system failures delaying flights over the last week currently sitting on the tarmac at ogg for over an hour
853,1,united rebooting chicago dispatch system need pivotalcf as im tired of sitting on planes
854,2,united despite shaky connections looks like ill get home tonight great job united  was touch and go for a while
855,0,united httptcohj5kq82chn however is completely under your control--the price was and still is displayed on httptcohj5kq82chn
856,1,united the aircraft closest to gate was for the other flight and the one closest to our gate was going to chicago
857,0,united can you tell me how to file a claim for clothing that had to be purchased
858,0,united comically on the return flight from ase there were two united flights boarding at adjacent gates and not clear which plane to board
859,0,united grk13575m is the file reference
860,0,united we wouldhow do i contact you to discuss a few poor experiences with customer service but would give it a shot
861,0,united ua 746 pacific rim and date night cut out not constantly or randomly but one spot repeatably
862,0,united been trying since 1230 to file a report
863,0,united i send an email about my bad experience and you send back a generic response  yet another reason why ill never fly with you again
864,1,united my mom left her kindle on flight 1544 today burgundy case with a light seat 27d did anyone find it
865,0,united here is the ticket  0162424965446 please refund my unnecessary upgrade fee
866,0,united is horrible they lost our carseat and expect us to use a loner carseat safety regulations say its illegal to use a used car seat
867,2,united thank you
868,1,"decisions decisions mandarinjourney united  wed love for you to try our service we offer status match too httptcoxbqqqbrgvf kp"""
869,1,"need more info on that united momsgoodeats we have great amenity kits pjs not included we status match aa kp"""
870,0,united i dont care that a thehipmunk link showed me a wrong price on your site--its your site amp responsibility to ensure correctness
871,1,united do you have any flights with lie flat seating from stl to pdx around the date of march 5
872,0,united he needs to get to home the 24th theyre telling him itll be the 25th  night is there compensation or anything that can be done
873,0,"""united mllovelace the baggage fee is waived for premier members please see httptcou6duw27mde jp"" whats the point of membership"
874,0,united wonderful bag claim people  finally have my bag but why did i catch earlier flight original flight just landed wastedtime
875,0,united dmed you thank you
876,2,united thanks well be in touch
877,2,united thanks to karen salisbury at iah for amazing customer service  found my daughters bag lost on ua1516  made her day
878,0,united 3 days late flightr and my bag has not left iad united is not helping at all everyone tells me a different story
879,1,united renoairport hi when do direct flights from houston to reno begin  dont see any days in march
880,1,united like continentals chicken feat fairs
881,1,united can you assist with current flight status for flt 1016 out of dfw tomorrow at 655am
882,2,united i left my comment with customer care thanks for contacting me
883,0,united how do you lose a gate checked bag den to ord direct flight ugh
884,0,united caught earlier flight to ord gate checked bag and youve lost it at ohare original flight lands in 20minutes frustrating
885,2,"yes thanks so much ""united whitterbug we see you spoke with our reservations team and theyve reinstated the flight thanks ey"""
886,2,united captain on behalf of the front office welcome on board never heard that before i laughedhard  funnycaptain
887,0,united can you please follow for a dm on a missing bag
888,1,united to be clear on my luggage comment i am referencing the photo attached flight 6232 to jac httptcopnbajfkmhg
889,2,united these are great fares
890,0,united i left an item on the plane and have been calling non stop and no one has been answering can you please help
891,2,united awesome ill book my next christmas vacatinn this december any other ways you want to devalue mileage plus
892,0,united whats a good number to call to speak with someone about how you can fix what you did to 50 people and their luggage on saturday
893,2,united thank u secured room for the night thx to very helpful customer service rep n dorns i thanked her can u 2 goodenoughmother
894,0,united wheres my damn bag
895,0,united well someone should tell that to the employees at the denver baggage claim still no bag
896,1,united greetings ua club member here any idea if i can use the air canada lounge at yvr flying ua tomorrow
897,1,united how is mexico not international from the us
898,0,united diverted and missed our connecting flight was just told that my bag is on its way to msy if you only had people that cared
899,0,united male agnt in las threatens canadian cust when cust takes pic of him at gate after agents announce cant help rebook friendlyskies
900,0,united apollochplayers we just want to go home tonight  why did you cancelled flight the last leg of our reserv wout our permission ph6rps
901,0,united  stressed and rude agents overwhelmed by delyd flight lasden 1657 yelling at several people not pretty this is friendlyskies
902,0,united landed in boston at 9 last night  the 15 hours of traveling was rough tho
903,0,united fail you cancelled flightled our flight frm gjt and then used our reserv home to iah from sea for reflight booking problems wout our permission ph6rps
904,1,just sent thank u rt united goodenufmother please dm your confirmation number if reflight booking problems is needed thank you ey
905,0,united has made my no fly list other airlines wait when connector late flight stuck in iah
906,1,united so what's the deal do u provide voucher for overnight or am i cozy on the floor at ohare  gross helpmeplease anyonethere
907,0,united also the mere fact that i have to go online to issue a statement vice calling and talking to some directly is one good example
908,2,united thank you i flew into newark from vaileagle
909,0,united  i have a weekend of dealing with your company that would say otherwise
910,0,united now what httptco5hpsqvrjk8 flight was gone when i got off plane businesstravel goodenoughmother
911,0,united the proper response sorry for your wait what flight  were you on so we can look into the issue thats how delta would handle
912,0,united your customer service is terrible stood inline 3 hours no flights and 4 hours late flightr still no bagdisgutedindenver
913,1,united please upload the march ondemand entertainment listing on your website 
914,0,united so you are inadequate by accident
915,2,united reebok rockinwellness  denver international airport httpstcotkvmhbkec3
916,2,united thank you for responding so quickly with a helpful tool dustyob
917,0,united boarding time shows 35 min and your gate agent started at 45 showed up at 400 and they had to check bag httptcozcbjyo6lsn
918,0,united agent in las letting 20 customers know they cant help them rebook delayed flight to den unfriendlyskies httptcoquzvmk2rtr
919,0,united empathizes w my disappointment that 1stclass flight wnonworking entertainmnt is worth 50 unfriendlyskies httptcoloeco4gmvd
920,0,united and when that doesnt work
921,1,united did you have seen my message today about a mcdonnell douglas dc 10 model i will hear it if you read it goodnight now
922,0,united searched for mileage tickets to bom couldnt find a single one is saver awards  i see how you play  earn miles but cant use them
923,0,united flight arrives 30 minutes early but then have we to wait for an hour for our bags
924,0,united thats not the issue the fact that no one even called despite promises to confirm the bags location is
925,1,united whats a girl gotta do to get a flight name change when she bought one for a mean ex boyfriend and needs a girls trip stat
926,1,united thank you we are signed up for notifications we shall watch and wait 
927,0,united still waiting to hear back my wallet was stolen from one of your planes so would appreciate a resolution here
928,1,united i would love if someone could get me back to austin tonight and i do not wish to wait til tomorrow morning
929,0,united or flysaa has lost my baggage... heard different things from different employees of united flysaa has said nothing
930,0,united cs thinks that miles can repair the damage done it will be interesting if they travel in united and exp the worst flight ever
931,1,united i have a 0530 flight out of dfw on tuesday how far in advance will you give notice if cancelled flightled
932,0,united i am signed up for notifications this is the first trip i was not updated on not sure why this happened
933,2,united thank you took care of everything and made it right thats the experience im used to opened the app to find flight changed
934,0,united that is not in line with your responses here and now im waiting until tomorrow morning because all the flights are overbooked
935,0,united i took the exact same aircraft in to lax 3 days ago it fit no problem the agent today told some nonsense about a policy change
936,0,united your helpful agents in club helped  i am just out baggage fees and a night of my lifestop doing business with silverairways
937,0,united never heard of this httptcoqdebyahqfm
938,0,southwestair doesnt charge ticket change fees do they not incur the same mysterious costs that you incur united
939,0,united exhausted amp frustrated link to a fb post abt my travel issue httpstcolarkc8vc4s
940,0,united i was denied getting on the plane wo getting the chance to prove it fits im not a rookie read my bio
941,2,united thats exactly the point it fits im premier access boarding group 2 this was a return ticket ive been doing this for 15 yrs
942,0,united ive never experienced worst customer service placing blame on codeshare partners and not assuming responsibility is unacceptable
943,0,united currently on board so not now check in was terrible staff rude expensive luggage thrown around etc
944,0,united fucked up then voided my ticket and kept my money  not even an apology i will never fly with your airline again unitedairlines
945,0,united has the worst customer svcs this kevin rep at call center must be investigated my baggages lost and theres no help but argument
946,0,united should not sell tickets for silverairways on httptcoonhxhco6bk  has terrible service and ua staff cannot reach silver
947,0,united just got demoted from gold cuz my hubby got 100 of the pqd tho there were enuf  spent for 4 goldsspousaldiscriminationangry
948,2,united thank you
949,1,united when will direct flights from belfast intl to newark resume from their winter break thanks
950,2,united my favorite way to travel thank you httptcovgn2x1ckg0
951,1,united yes after this awful weather it appears i can get home
952,0,united yes lots you have terrible customer service at newark and despite raising a complaint there we were ignored hence the tweet
953,0,united lovely new plane from lga to ord but no power outlets
954,0,united but if i tweet the id number wont that reveal my home address to anyone on the web
955,0,united i filed a delayed bag report on saturday my flight was cancelled flightled and i never went anywhere
956,1,united the person is currently bettween gates 71a and 73 in lax
957,0,united i need it there before she lands so she can have the ewr baggage claim file to have it sent but the employee has not droppeditoffyet
958,0,united rarely ceases to amazefor the worse  i hope this is the last time i have to fly with you
959,1,united thank you for the quick response but i cannot dm you until you follow me as well
960,0,united icloud it is not there yet  please help 917 703 1472
961,1,united i need the phone number to baggage claim in lax my mom left her phone and someone called saying they would put it there but on
962,0,united i did no response back
963,0,united this is atrocious customer service
964,1,"united will not have to honor absurdly low mistake fares
httptco2z3jv73ilw via usatoday"
965,0,united albanyairport delayed departure to check bags at gate claiming space filled and walk on to open spaces a delay poorcustomerservice
966,0,united you cancelled flighted our flights for no reason amp now we have been on the phone for an hour on our vacation why
967,0,united dfpietra thats your response  shaking my head back and forth with a tsk you can do betterfrom customer service to your apology
968,1,united thanks its 35k miles from rtb to europe to do a multiple destination so we could stop over in us on wayway back mileage diff
969,0,united of course i did the bag should be here by now  frustrated
970,0,united you are the worst i will avoid you like the plague
971,0,united is the worst airline in the world
972,0,united someone needs to dm me and resolve this correctly extremely disappointed with the service i received terrible management
973,0,united premier gold desk changes flight waives fees gives me wrong flight now jana acosta in salt lake refuses the same service angry
974,0,united i will give you one thing you are consistent but unfortunately you are consistent at not doing your job well alwaysdelayedonunited
975,0,united i will but right now im to angry
976,0,united first time flying with united also last time terrible back to virginatlantic for me branson virginatlantic unitedairlines
977,0,united i used to be a committed continentalairlines flyer until merger i remember now why i switched to southwestair communicationfail
978,0,united the least you could do is offer me a ticket in coach instead of just cancelled flighting my reservation because of your glitch notfair
979,0,united im saying i made the flight but with poornoncommunication unaccounted for lost time amp lots of frustrated flyers standing around
980,0,united i think dm would be better
981,0,united gate announcement states delay due to maintenance yet app says late flight arriving aircraft  tell the truth unfriendly
982,0,united you are easily the worst company i have ever experienced you have lost someones personal possessions amp you couldnt care less
983,0,united how can your app show arriving aircraft is early but departing flight is delayed due to late flight arriving aircraft unfriendly
984,0,united already did that at the airport and 12 hrs late flightr its still not here you guys are really killing me today trying to stay positive
985,0,united once uniteds service levels reaches those of etihad or lets be more realistically lufthansa then ill consider it again
986,0,united really  someone called in sick and then someone forgot to call a replacement  now an hour late flight to take off theworst
987,0,united asked flight attendant what typical compensation would be amp says we might get free tv unacceptable
988,1,united done
989,1,united thank you jh appreciate the prompt responsesme and other passengers will be doing so
990,0,united has been such a disappointment today simply put rather unpleased with things currently flight delayed cant wait to just get home
991,0,united during the same round trip my nonenglish speaking friend was stranded twice for 12 hours each time most staff members were rude
992,0,united  found a group of people who actually hates people more than isis thats right united airlines
993,0,united nope walked up amp down the orf terminal amp not a united agent to be found showed up  last minute to board us many panicked people
994,2,united thank you
995,0,united by the time i finally get to dallas i could have driven with less frustration and cheaper
996,0,united im trying to get to my final destination we need compensation just about 2hrs of personal time wasted
997,0,united that guy really has no customer service cluecould have spent effort clearing bins for rollerboards instead of art projects in mine
998,2,united he has no priority and iove it
999,2,united pleased to be a premier platinum
1000,0,united how can you not put my bag on plane to seattle flight 1212 waiting  in line to talk to someone about my bag status should matter
1001,0,united campilley hahaha if they werent an american company i would say this was great sarcasm
1002,0,united i think he actually did not like your screen  campilley 
1003,0,united apparently they are asking 20 people to off board the planehow can such a big miscalculation be made
1004,0,united its a shame choosing united may be the difference between reuniting with aging friends and never seeing them again poorservice
1005,1,united hi guys do you have a general enquires email address please thanks david
1006,0,united just checking in again  what is the status of our claim   it is going on 2 months with no attention to this   we are very upset
1007,0,united my flight was delayed due to maintenance in lit and caused me to miss my connection at iah to msy can you help
1008,0,united unitedairlines pls fix aspenbaggagefail issues had to pay my own way to aspen after flight cancelled flight left us in the cold in den
1009,0,united read my bio see who i work with i have never encountered this with your airline before disappointed is an understatement
1010,0,united does customer care have email or a phone rep that i can speak with we had so many issues they cant be placed in 2000 characters
1011,2,"thank you ""united truutall i can certainly take a look please follow and dm me your confirmation number for assistance jh"""
1012,0,united in the process of recovering their car rental  condo rental  in florida they called united for an alternate flight noanswer
1013,1,united i am buying 2 yo own seat on 3 legs of intl trip car seat required if not then allowed can child still sit wmom after takeoff
1014,2,united thanks for listening i definitely was not the only person in line who thought it was absurd
1015,0,united weve been waiting on tarmac for gt1hr because apparently ua1116 is overweight amp we returned to gate wtf fb
1016,0,united thank you mention that before i boarded she asked 1other person to measure their bag and it was another woman men not asked
1017,0,united cant leave the tarmac uniteds gate agent cannot agree on a head count 20 min now counting a 100 people max epicfailunited
1018,0,united thats real dedication amp concern your apologies dont fix the issue nor any of the miserable issues ive had over the past 6 mos
1019,0,united blocked me from dming them because they would rather i complain about them in a public forum
1020,2,united ok i just submitted thanks for the opportunity to give feedback
1021,2,united big thanks to ms winston for assisting me over the phone with a baggage claim issue today she really went the extra mile
1022,2,united i will as soon as i am done with my article  thanks  tom
1023,0,united booked flights for 2 for 779 was charged 38950 twice means i cant redeem cc points properly would have gone elsewhere
1024,0,united weve had a ton of problems with getting our bags and have been given the run around for a day whats up with that
1025,0,united pedophile airline split myself and my 10 yr old daughter rows apart on flight 1254 to boston
1026,0,united have been waiting 2 days for my military bags from an airport 3 hours away from me horrible
1027,0,united arriving 25 minutes early is nice but not if equipment isnt ready waiting 30 minutes for luggage so far time gains wiped out
1028,0,united is doing musicians real dirty at lax ive never been blocked from getting on a flight with my bass
1029,0,united im rebooked now but the line was 300 people deep
1030,1,united for those playing along at home httptco2b4bdtldx2
1031,0,united flyeia yes they said it took more than an hour
1032,0,united those whose pay to actually fly with you over 30k year deserve better service than a cc holder
1033,2,united ok thank again for your help
1034,0,united not a happy flyer  ua flight 1161 from sfo to cleveland  sunday 222  stay tuned for blog article from httptcovdfdodqvgx
1035,1,thanks united imranr44 had a question about the wait time for baggage on ua6366
1036,2,united flight 1491plane from sfo to den is basically on time
1037,2,united thanks just a program comment the system assigned seats behind each other even though pairs were available i changed it back
1038,0,united 20 min more delays to flt 2086 at sfo 2 load 2 more pax makes no sense will strand many of us overnight at ord due to missed cnxns
1039,0,united heads up we didnt check 8 bags 2 we checked arrived those arent claim s for our 2 other peoples bags httptcodplq3mhqgd
1040,0,"united this must be a drone ""united keambleam we understand your frustration our bag team is working hard to get your bags to you"
1041,0,united change made in just over 3 hours for something that should have taken seconds online i am not thrilled loved the agent though
1042,0,united flight attendant doesn't understand not understanding english doesn't mean they are deaf stop yelling english slowly to them
1043,0,united not appropriate to ask in public hence the dm each united employee each a new answer your process was such a hassle i cancelled flighted
1044,0,united well thats big of you but i dont have terribly high expectations at this point
1045,0,united its like youre trying to make me hate your airline fee for each checked bag thats never mentioned in the ticket  rude agents 
1046,0,united nice your app says us 4972 delayed by weather  pilot says waiting on fuel  one in ur control one not
1047,2,united please than robin at ewr premiere desk for helping me get on a an earlier flight she did the work  huge thanks
1048,0,united ok thank you do you provide complimentary hotel accommodations since ill have to stay overnight
1049,0,united i was originally trying to share details but the link jimmy samartzis vice president  customer experience sent me expired
1050,0,united really 3 hr delay 4 gate changes amp you boarded us sent us back up amp boarded us again  wont change our flight can we go now
1051,2,united that would help or how about integrate it into the app so i can just activate it and surf
1052,0,united i did the ac went on for about 20 minutes before returning to the mojave desert pressurecooker heattrap
1053,0,united nope  still no one helped me  giving up on united badservice
1054,1,united 8602947 jon at httptco58tutgli0d thanks
1055,0,united when an airline causes the missed connection u would think they would take whatever steps to remedy that screw up
1056,0,united id thank you  but you didnt help  taking 6 hours to reply so i get a message in the middle of the night isnt actually helpful
1057,0,united flight ua1270 is descending into farce and we havent left ewr yet is this going to get any worse
1058,0,united i was told it was due to be on ua23 which flies direct to dublin so why did it go to london this is a complete shambles
1059,0,united 45 min at ewr baggage claim stillnobags ridiculous
1060,1,flight booking problems for a travel writers trip i am hosting and need to be happy when i land do you have the cute pjs aa does united
1061,1,but i dont see aa united
1062,1,united did you find out where it is thanks
1063,0,united on a standby to denver which has been delayed and a confirmed to aspen whose flights have been cancelled flighted all day 0 confidence
1064,0,united yes at 2ambut now back on a plane again and delayed again due to baggage loading issue httptconfaqhhr09j
1065,0,united at what pt do u just cancelled flight  finally got stndby 4 1pm flight what a day  missedwork clientnothappy httptcosuprlfoi8t
1066,2,united thank you for your kindness your agents went above amp beyond to get my stranded family home
1067,0,united dont see a justifiable cost to get on an early flight with seats no airline charges to conveniently get their passengers in early
1068,0,united woke up to notification flight moved 15 hrs early barely made flight then 3 hrs layover in sfo  wanted to hop on earlier option
1069,0,united i will do delayed baggage claim when i land hopefully the bag isnt broken into damaged or lost wc will result in more complaints
1070,0,united done want me to send a screen shot of the second call which is now at over 45 minutes
1071,2,united look at this beauty  dc 10 united airlines  httptcomvyoizrpde
1072,0,united thanks ill fill up the form as soon as i land i dont like being duped so i hope you will appreciate my feedback amp will be better
1073,0,united this is the line in denver to rebook due to weather issues do better httptcotmccexyaaq
1074,0,united the ones who suffer i understand delays i dont understand trying speed up a process that has been delays to this extent
1075,0,united 2 cancelled flighted flights late flightr agent claimed she put me on a new flight but then cancelled flighted it coworker got on flight now delayed now
1076,0,united of urgency but this is ridiculous your ceo claims to be customer focused yet when delays happen planes sit and customers are
1077,0,united i wasnt asking for a full refund but delaying me 3 hours and giving no reason should be enough to give partial credit
1078,0,united flight was scheduled for 1156 its 105 and we havent moved i have never been on a flight where everyone moved without a sense
1079,2,united ok thx
1080,1,united i cant dm you so heres the confirmation  g8cvwj  please is there any way i can make it to kailua tonight thank you
1081,0,united go to hell
1082,0,united since bulkhead seats cannot have bags on floor why dont u reserve ohead space above those seats in 1b on ua246  not impressed
1083,1,united definitely will
1084,0,united would be helpful if you could refresh boarding time info on boarding passes for delayed flights
1085,0,united  18 flights so far this year 13 delays including 2 cancelled flightations  late flightst reason crew needed mandatory sleep in mexico
1086,2,united great to hear thankyou so much greatly appreciate your replies feel much more settled now
1087,2,united counter agents at rdu deserve a medal thankyou
1088,0,the saga of the melissaafrancis bag delay w united  will there be a reunion or will she be forced to go shopping stay tuned
1089,0,united flight 211ord gate agent tried to prevent me from taking onboard a bag ive used for 15 years flight crew was more reasonable
1090,2,united thank you literally called for preboarding as i ran up
1091,0,united why do you guys split up the charges to credit cards making it unnecessarily more expensive for people to fly with you guys on pts
1092,0,united it was ua381 on 14 feb point is overselling flights bad making people wait 1hr while you kick them off after boarding is worse
1093,2,united thats brilliant thankyou so much is it classed as part of carryon
1094,1,united what gate is ua5396 leaving from
1095,2,united thank you for listening to my compliant and doing the right thing i appreciate you working with me
1096,0,united weve been here since 3am and youve cancelled flightled our flight twice
1097,0,united no chance i wait in ord all afternoon for another flight after you screwed me hold 5396
1098,0,united ua5396 can wait for me im on the ground trying to get to the gate after we were moved to b this is crap
1099,0,united from mex nrt dates tbd but im getting a 200 to 300 usd difference in my quotations through september when compared to mex bkk
1100,1,united fails again southwestair saves the day
1101,0,united better just keep connection from ord to fwa that boards in ten minutes open until i get off the plane that just landed an hour late flight
1102,0,united is there a united gold number ive been on hold 24 minutes and think i may be lost in nowhereland have a gold reservation help
1103,2,united great im ready to go home
1104,2,united wow you even answered back  awesome americanair usairways thats customer service usairwaysfail
1105,1,united its not my first time flying to the us i have medical info looking for practical like my adapted seat cushion allowed on
1106,0,united noooooooooooooooooooooope
1107,0,united oh we are sure its not planned but it occurs absolutely consistently its usually the only yyj flight thats cancelled flightled daily
1108,2,united jms2802  outsource it all united airlinesyour customers  are just loving you for it outsource outsource outsource
1109,1,united hi im flying sfolaxsalclo my connecting time in lax is 1h45m is it enough time do i have to collect my bag and recheck on av
1110,2,united thank you you need to follow back tho otherwise i cant dm you x
1111,0,united its not getting any better id suggest you get a senior manager to this gate  then retrain these gate people
1112,1,united states faundation was by faith judeo cristiannot it was by ideologias httptcomwbk68k0a3
1113,0,united jms2802  nothing like supporting your own mechanics and maintenance workersinstead united puts out a video of timco doing wifi
1114,2,united just sent thanks 
1115,0,united already missed  connection ugh
1116,0,united jms2802  sure show a video of your outsourced favorite timco who has a knack for doing substandard maintenance work on aircraft
1117,0,united how do i formally complain about your customer service handler who misconnected me i was denied boarding amp i now lost my bag help
1118,0,united there are a lot of unhappy cold people on the bridge in freezing temps for an hour not given any info
1119,0,united flight 3763 iadsat were on the outdoor track for an hour
1120,0,united  seriously its 2015  no wifi on a 5hr flight from clesfo 1589  youre the only airline wout wifiand pls no unwind bs
1121,0,united u would not be able to rebook me to get home any sooner than a now 2hr delayed flight  linesforever customerservice fail again
1122,0,united youre the reason this whole travel experience has been a nightmare
1123,0,united what a pointless tweet at least americanair asked me to follow them to try and resolve
1124,0,united thats not even an apology
1125,0,united thats cool  now what
1126,0,united  seriously its 2015  no wifi on a 5hr flight from clesfo 1589  youre the only airline without wifi
1127,0,united b4 boarding this attendant took his shoe ampsock off at the desk and showed other agents his foot so gross httptco755vpym4mv
1128,1,united are you able to see if there are seats open on another flight
1129,0,united unitedairlines so is it 620 pm or 1220   ord abq 3709   i cant even take a walk without missing a change
1130,0,united hopefully my baggage fees will be waived tomorrow when i actually get on a flight as well as compensation for my hotel room
1131,0,united either is fine however plundering my hardearned dollars is not fine
1132,1,united retailbagholder hahaha at least they gave u a refund
1133,0,united your sfoyyj fight is cancelled flightled several times each week why even bother
1134,0,united and now while waiting for new pilot the door on plane broke why am i global services status  on an airline thats unsafe stunning
1135,0,united how do i get reimbursed for hotel and taxis for the cancelled flightation
1136,0,united awesome flight crew on ua1589 re the plane  the  jurassic period called and they want their dinosaurplane back
1137,0,united in 2015 united is unable to look up a flight reservation by passenger name at the yyz checkin counter  wow smh customerservice
1138,0,united eticket  0162389030167 refund request  16866853 case id  8465981
1139,0,united been on the phone for over an hour with customer service and they cant figure it out awesome service not
1140,0,"united
you really know how to piss people off your farelock option is fake"
1141,0,united last week shanghai to sfo 858 delay 5hrs bc of engine today sfosea delay to sick pilot no compensation they do not care
1142,0,united only thing confusing me is why i lost priority boarding im a mileage plus card member 
1143,0,united were hoping to hear from you actually
1144,0,united shes been rescheduled for today but with the frigid cold being a possible reason for maintenance it could be the same issue 2day
1145,0,united its the fact that an international should not be with out her bag and no sense of whats going on other than maintenance
1146,0,united b i contacted you directly and the phone service was laissez faire at best  the problem isnt a cancelled flightled a flight
1147,0,united a shes an international her phone is on the fritz i had to get to chicago from nearly 4 hrs away to figure everything out
1148,0,united sorry for the delayed response it was ua 381 chicago to san fran held up for almost an hour on the tarmac also lost my bags
1149,0,united okay thanks if you could please update me i was told at the airport someone would call me today but they havent
1150,2,united thank you very much for the help were do i pick up my bags aspen airport amp are they coming in today on flight911
1151,0,united gate c 24 iad u released passengers to board wothers deplaning 50 peopleon bridge while next flight  board httptcohfof33iyhi
1152,0,united id say most of the public cant extend their vacation a week point is why advertise multiple flights you cant honor
1153,0,united cancelled flights flt from ewr no crewtells wife amp 4 yr old to get to ny to catch aircanada to yyz good customerservice is dead
1154,0,united now arriving a day and a half late flightr than supposed to lesson of the day dont believe verbal or written confirmations from united
1155,1,united but you have received confirmation via email that you are confirmed and ticketed on this flight
1156,0,united arriving at the airport 2 hours before departure time and still missing your flight bc you actually dont have an electronic ticket
1157,0,united 175 hour delay  nothing says sorry like a voucher  missing time with family  family precioustime
1158,1,united after speaking to a united customer service rep the night before a flight confirming that everything is ok with your reservation
1159,0,united has two whole people trying to schedule a flights worth of missed connections shameful httptco6kqlhvap7g
1160,0,united is unfriendly screw family that hates kids and moms now waiting on  ua871 pray its better fyvrfn due to agent error and tickt
1161,0,united  gate agent at ewr  if you are disabled or in a wheel chair its time to board please step step up lol
1162,0,united it wont helpbeen there done that
1163,0,united forces us to check our baby bag on overbooked flight complains to wife that we need to much for our baby united has no baby meals
1164,2,united would love help getting there today in ewr now will take any airline and connections thx
1165,0,united today take flight to san francisco  refuse to let us board with baby early time we board wont let us take baby carryon bag
1166,0,united we had four scheduled flights on this reservation and literally did not take one unreal
1167,0,united in ord hotel issued to my 4yr old tickets needed fixing again another hour and 5 agents l8r nightmare still not over
1168,0,united 3 hours to rebook but 8 hours l8r the same problem again arrive at gate stopped cause now infant is sitting in 4 yr old lap
1169,0,united arrived in yyz to take our flight to taiwan reservation missing our ticket numbers slow agent sukhdeep caused us to miss our flt
1170,2,united thank you
1171,2,united thanks for the update
1172,0,united and those three people were awesome working very long hours it is easy to say sorry on twitter but you should help your ppl ewr
1173,0,united i guess but what is the excuse for understaffed costumer services 3 people had to deal with lots of angry passengers weather too
1174,0,united now you have cancelled flightled my wife and daughters flt whats going on follow me so i can dm details
1175,0,united has it departed i was awaiting an inbound plane yesterday for three hours and it never arrived had to stay overnight again
1176,1,united unitedairlines any other way ord to abq anytime within the next 7 hours
1177,2,united just confirmed a seat crisis averted beers wont be missed now
1178,0,united was that english ill dm though i dont think youll make a plane appear
1179,0,united looks like today will be my 6th consecutive delayed flight from youdo i win a prize southwest air why dont you fly to sba 
1180,0,united sitting in a plane with no pilot  thanks waitingonapilot denver siouxfalls whyairtravelsucks
1181,2,united understood and thanks i should have tried reaching out sooner
1182,0,united already done that the answer i got was oops we can give you miles and were very sorry but who pays for my discomfort for 9 h
1183,0,united received hotel but no food  also email for 3750 miles  last trip had 3 hr delay and 5000 miles  so less for cancelled flightlation
1184,0,united do we know why ua5282 is delayed x2 this is getting crazy ive already had 2 overnight delays unitedairlines
1185,1,united follow back and ill give you the details
1186,0,united and most frustratingly all this delay happened either at the gate or even onboard the aircraft no heads up in advance
1187,2,united the den b44 agent 930am was amazing the mpagent at check in she sucks seanmfmadden peterstraubmma jmercadomma tonysimsmma
1188,0,united my ua3426 on 219 was also delayed by 2 hours stretching my trip way past the midnight extremely exhausting
1189,0,united ha... you rebooked me in to an 11 hr layover amp are robbing me of a night with my family too late flight for that just fly on time for once
1190,0,united switched to fly united from delta for the past two trips and was very disappointed now my ua4646 on 223 is delayed by 3 hours
1191,2,united traveling with megzezzo who is injured gate agent in chicago was awesome helping her ty roadwarrior
1192,0,united  unitedairlines  how long will1531 be delayed
1193,0,united why isnt the flight status updated to delayed ua1532 no board
1194,0,united i paid for economy plus and you put me in the last boarding group so i have to gate check my bags too virginamerica knows better
1195,0,united i travelled from scl iha feb 17 the ac on my sit 21l was on all night i complaint to fa who never gave me a real answer help
1196,0,united you suck    9 hour delay
1197,0,united you are the worst airline in the world from your crap website to your worthless app to your late flight flight you suck just shut down
1198,1,united scotthroth scott need a good book suggestion
1199,0,united jh thanks so much for reaching out i was able to get assistance after waiting for 70 minutes
1200,0,united 3866 is at a stand still no pilot or paperwork for fix over 25mins problem was fixed 30mins ago flight is as is delayed
1201,1,united please see dm
1202,0,united is it reasonable to wait 45 mins for the bag you made me check because the flight staff couldnt police the overhead bins
1203,0,united please msg me a  for customer service i will have an invoice for my dry cleaning but wont be able take wet clothes to the airport
1204,0,united an hour delay because you cant print a piece of paper
1205,0,united still no response
1206,1,united 4 people mci to del preferably with jet airways ewrbrudel segment anytime in december
1207,0,united should have been able to get seat assign without paying 174 more  cust sec should have done that for me
1208,0,united there is no reference number your agent told me to just drive to the airport because i cant reach anyone there to deliver
1209,0,united slightly better crew spent a long time searching for better altitude would have helped to let pax in on why all the sharp drops
1210,0,united my credit card was charged on the transaction when i was told it would not be if the charge goes through i will be contacting you
1211,0,united my pqms and pqds are no longer showing up correctly in my mileageplus acct how can i get this fixed
1212,2,united thanks
1213,0,united 768 sfo to bos and no internet it is 2015 what gives
1214,0,united is the worst worst reservation policies worst costumer service worst worst worst congrats delta youre not that bad
1215,0,united i am trying to makechange reservations and getting extremely frustrated giving up and trying another airline
1216,0,united i got email update but still no eta more communicationdetails apology  info on compensation rights would go a long way
1217,0,united late flight crew into btv last nite delayed todays flt will miss connection to cun why do i have to play for hotel tonight in ewr
1218,0,united no they arent  i just called to check worstcustomerservice
1219,0,united passengers should have been rerouted to match the intended arrival time even if you have to incur cost to put us in other airlines
1220,2,united been solved  they finally picked up the second time i called  thanks for the response jh  721 to dulles works
1221,0,united need to work on your united flierfriendly program at the very least clue in your flight attendants
1222,0,united space doctors notes and everything and on my first trip they lost my first suitcase among other issues not pleased with united
1223,0,united s new flierfriendly is garbage just had to cry to get attendant to find a place for my medical supplies with limited overhead
1224,0,united epic fail reagan no jetway been here 15 mins on tarmac
1225,1,united at the gate iad to rdu
1226,0,united thanks for the link now finally arrived in brussels 9 h after schedule
1227,1,united to operated b767300er from newark to zurich zrhairport replacing b767400er between 6may23sep instead till 23oct avgeek
1228,0,united 2nd flight in two weeks that you have lost my bag  taking my 1k status to americanair neveragain worstcustomerservice
1229,1,united hi what is the phone number for reservations in venezuela thanks
1230,1,united can i request a ticket change through twitter 
1231,0,united ua1130 flight was a nightmare from poor customer servicehaving my confirmed seat given away more issues
1232,1,united to start daily b777200er flights from newark to milan malpensa replacing b767400er on 7apr instead 28mar avgeek
1233,1,united to start daily b777200er flights from newark to frankfurt airportfra replacing b767400er on 2jul avgeek
1234,2,united has the best customer experience via twitter  huge fan
1235,1,united thank you for your response
1236,0,united flight 683 last night was bad4business will be a long time before i recommend united to anyone
1237,0,united beyond frustrated  sked change  no seats earlier departure and double layover  of course only seats are   cust svc no help
1238,0,united working with lisa j at ord shes working hard for us but this is still very disappointing was on 634 to ewr
1239,2,united love the new 1st class breakfast
1240,0,united i emailed the customer care via the website form after a long wait rachelle resolved my issue but im still irritated w united
1241,0,united flight cancelled flightled  and the updated one gets me into bwi too late flight id be fine with dca or iad  just arriving earlier  help
1242,0,united so is the jj standing for just joking  i am not finding the humor
1243,1,united left item n the seatback on ua1260 is there any way to call dca to ask if they have the item already submitted lost amp found report
1244,0,united at this point i made it home on my own
1245,1,united i dmd childs birthdate and full name
1246,2,united thanks for looking into this and for getting back to me via dm glad to hear my bag is finally being delivered to me thanks again
1247,0,"united i would like to talk to a customer service agent about the service  non service i received on my last flight a a week or so a go
j"
1248,0,united you cancelled flight my flight i wait in line to get rebooked when im at the front you make me go to another gate and i lose my place
1249,0,united it wasnt a comment it was a question but thanks for your copy and paste response
1250,1,united lisa j is amazing the guy not so much
1251,0,united you failed me last week at iah next intl trip on delta small ual flight from lax booked thats it
1252,0,united we were supposed to board at 605 they just brought the plane from the hanger wtf did they not know there was a flight1153 laxewr
1253,2,united flew from sdf to atl to tampa on delta left early arrived early crew helpful wifi worked
1254,1,united two years old  birthdate 11132012
1255,0,united how about starting without the robotic response
1256,1,united i already did
1257,0,united you cant control turbulence but you can control customer experience lot of scared people up here
1258,0,united currently on ua862 20 minutes of the worst turbulence ive ever experienced and zero communication from the flight deck
1259,0,united yes but its not looking the ticket agent at out terminal dismissed us and we missed a chance at a miami flight then to dr
1260,0,united i have been told twice my issue has been resolved and twice it has not been and when i write an email it bounces worstservice
1261,0,united flight 433 lets go you look like clowns no one is giving up 1st class for 500
1262,1,united what would it cost
1263,0,united im on hold for the 4th time waiting for you to resolve and issue with a flight for my 6yearold son terribleservice noservice
1264,2,united cool thank you
1265,1,united ive got a campus visit in an hour and im still wearing the same clothes
1266,1,united adopting 2 yr old child from ethiopia flying from add to grr on 228  need to add child to reservation and get costs  help  thx
1267,2,united id like to thank and recognize terri p at dulles for going out of her way to get me back on my raleigh flight
1268,0,united as a freq flyer it makes me sad to see cust needing assistance treated so poorly servicefail
1269,1,united good morning any first class upgrades available for ua1619 feb 25  rsw to ewr i need 4 seats please
1270,0,united day 3 of this saga maybe theyll finally make it homeintentional or not it not gonna get them back there vacation days badservice
1271,0,united no thanks im sick of your companys lousy excuse for customer service im never flying united again
1272,0,united current hold time after speaking to rep to have tix reissued is 42 mins  why so long amp why not make this option available online
1273,0,united i understand ppl make mistakes but dont code something in a way that we cant get reimbursed when its your fault just blatant lie
1274,0,united also forgot add our bag is probably going to just sit in new jersey because of a missed connection
1275,0,united jx4s2t if you can out today would be great its our honeymoon and this delay you has put a damper on iy
1276,0,united not whats been shared by the pilot with passengers
1277,0,united where is my receipt i upgraded return leg and 6 months late flightr still no receipt httptcodajwzhlvyu
1278,0,united how is it that i book a flight with a reserved seat and then go to check in and find out i have no seat  wtf
1279,0,united theyre not actually gate agent was so rude now standing in a line waiting for reflight booking problems missed the only flight to sti awful
1280,0,united im not sure you can do anything as this has been building up over time other than promises from your ceo service has gotten worse
1281,0,united wifi on 737800 aircraft 3511 didnt work entire orddca flight this morning
1282,0,united cancelled flightled my direct flight newarkbrussels last night now 7 hours behind schedule in eu compensation would be a given but in us
1283,0,united you may dislike delays but i paid you we had an agreement that i paid you and you got me to my destination at a certain time
1284,0,united epicfail on cx as flight from frankfurt to san francisco now going to chicago as flight crew out of hours due to deicing delay
1285,1,united dm sent as requested make sure you follow back so you can dm me back thanks
1286,0,united im aware of the flight details thanks three hours late flight a crew that could not give less of a shit
1287,1,united please help httptcot5mrj5yw6i
1288,0,united making sure your flights arent delayed due to poor maintenance would be a start
1289,0,united hilarious
1290,0,united hahahahaha ya tried that already
1291,1,united why is my ktn not showing on my boarding  why is tsa precheck not applying to my boarding pass
1292,0,united your bag may or may not be at the airport unfortunately no one at the airport is picking up the phone or responding to messages
1293,0,united funny i paid to check my bag and now flight 1086 is begging folks to check bags for free 1 hour before flight notcool
1294,0,united nope not here you need a little red stamp from the counter check yourself before you wreck yourself son httptco0prgysvurm
1295,0,united wasnt trying to cancelled flight just trying to change my award ticket same date and place but thanks for sending the link i know the fee
1296,0,united unhappy with your new mileage rules   was my main reason to keep flying united will have to take my business elsewhere
1297,0,united i need assistance due to your incompetence i need to reschedule a connection i will never fly united again
1298,0,united youve been officially displaced by deltaassist for better flight experience pleasant cabin crew and timeliness ua 1m switching
1299,1,united sitting in the middle for the first time  hope it works out well
1300,0,united you need a bag bouncer get it together
1301,1,united and learn how to book flights httptcomhhs9ruplv
1302,0,united showexpert what is going on with uniteds mileage program you pay 500 for a ticket and get a fraction of that as pqd credit
1303,0,united you need to retrain your flight attendants saying there is no more room for carry ons when there actually is is not cool
1304,0,ua3388 united was cancelled flightled not delayed  reflight booking problems still 90 miles from home  at least acknowledge the cancelled flightlation
1305,0,united never ever again will i be flight booking problems a flight with united or any affiliate if there is a chance to get on a united flight
1306,2,united was able to send the dm all good now
1307,0,united three delayed flights and missed connections on first class flights and not get any compensation for losing those seats
1308,0,united and after being on hold for an hour the day before to sort it out and being told its fine it should be fine when you arrive to fly
1309,0,united  its been almost 2 weeks and still no word from dot on update of london fare to us cities any updates on your end
1310,1,united thanks got it straightend out last night
1311,0,united well for a start it would be nice if your ticket was actually in the system when you change a flight
1312,1,united any chance flight 3745 is being delayed  nervous about driving to dfw in this weather to drop off my brother
1313,0,united another awful experience and victoria at the check in desk in stl could not have been more rude and condescending
1314,0,united no they did not want to deliver at my house had to go to sombrons else house
1315,2,united have michelle at t1 ord train your other staff on how to treat customers a refreshing pleasure to deal with
1316,0,united i guess you have to follow me in order for me to send you a dm i tried and it wont send
1317,1,united will definitely do so sending a dm now
1318,0,united stopped flying united 1 yr ago bc of aggressive policy on carryon bdl listening to pssngrs forced to chkpreboardnotcomingback
1319,0,united i have sent a message with a bag tag have you looked
1320,1,united  group 2 line gets longer every week almost no one left for groups 35 anymore time to make explorer card group 3
1321,0,united just sent you a message on facebook how do i follow up a complaint re missing clothing out of checked baggage
1322,0,united why do i check in online if i still have to wait in line for an hour to check in at counter fuckinlame  naiamiaa
1323,0,united very poor customer service i will think again befor flight booking problems another united flight
1324,0,united an over booked flight to start with and a red eye from lax to bos with no reclining seat lastflightwithyouever
1325,1,united hi  united was thank you
1326,0,united an efficient layout at kiosksbag drop lines would help as there is no definition to space additional friendly and helpful staff
1327,0,united  75 of a planes passengers boarding in your premier groups might be an indication of a broken process
1328,1,united any news about the departure of the flight ua51
1329,2,united ewr agent barbara was fabulous and an example of cust serv a pleasure talking to you httptcokmquly9g5e
1330,0,united cancelled flightled a flight cause the crew needed sleepbut its totally okay to wake me up at 3am just to let me know its cancelled flightled again
1331,0,united changed my last name for my mileageplus acct on the site in an hour bausa had me on hold for 20mins then 5 days amp no change yet
1332,0,united flight landed 13 hours ago 2 more flights cmhiad last night and still no bagcould have driven it from cmh
1333,1,united someone should send a note to the revenue management team and ask about all the open bf and gf seats on 919
1334,0,united do you have a further update on the suitcase today please
1335,0,united literally sucks
1336,2,united thanks for the upgrade today great way to start my week cc ciscojimfrench cobedien
1337,0,united maybe be hiring your own ground staff at lax when multiple gate agents tell you your baggage is loaded you expect it to be hopeless
1338,1,united basically i need to leave from hawaii late flight evening midnight and get back to philly late flight monday night most trips get me in tues
1339,0,united i would encourage you to reinterview the sole flight attendant on ual 6166 from buf to ord blatantly not stable uncomfortable
1340,0,united this is the second time my flights been cancelled flightled like really
1341,0,united really 1st flt frm iad 2 iah is  late flight amp going via nashville inconvenience downgraded but not on ticket
1342,1,united yes please going to drive the 6 hours
1343,2,united i am impressed with your superfast reply to cgjase
1344,2,united hi jp with the help of an awesome tsa representative i was able to get it all taken care of thank you
1345,0,united first complaint filed on feb 11th over 10 days now and still no responsedisappointed but not surprised
1346,0,united morning 4603 has been delayed by 7 hours can you get me to newark for my 10am meeting
1347,0,united please stop spending mktg  on branding ads use savings to improve cxp 1hr wait for luggage due to short staff is unacceptable
1348,1,united the child is two years old
1349,0,united its 430am and wife still doesnt have her luggage which was promised by 8pm and said to be on its way file number dca48810m fail
1350,0,united was trying to change a flight online but got an error can you help via dm
1351,1,united followed you and dmd you
1352,2,united the staff was rather efficient and got us solutions just freaked me out a little being in limbo in the air
1353,0,united you are terrible
1354,1,united  denairport united 787 in snowy denver httptcow1aakjumxa
1355,0,united im glad you didnt mean to but it doesnt excuse your inefficiency only took 70min for the bags we were your only arrival flight
1356,0,united i attempted to book a ticket 3 times and kept getting a error message i hope you didnt still charge me
1357,0,united ... but friendly efficient air attendants in coach ua992 httptco49pv3kchnr
1358,0,united coach interior on ua 992 looked like it was salvaged from the 80s tiny unusable video no power amp lifevests on the floor ua992 ...
1359,0,united now about two dozen back in line to see a single csr for reflight booking problems final leg kiosks on fritz
1360,0,united on plane to newark now i was checked in as rebecca levi my bag is under her name too
1361,1,united can you help me add my ktn to this reservation plz
1362,0,united aaaand 7 hours late flightr wont be catching a flight til 6amstuck in at airport in a snowstorm with no hotelhows that for patience
1363,1,united whats ua 1205 lax  newark 
1364,0,united delongerry ual sucks
1365,0,united not happening  delta took care of us  peace
1366,0,but united just rebooked to bos uggh now 3 hour bus to wmass home could have flown to bdl amp back to dc in same time unitedairlines
1367,0,united you have now lost my bag never ever flying united again joke
1368,0,united appreciate it but changing time by 10 min multiple times 6 hours before flight is just annoying and seems like you have 0 clue
1369,0,united missed ua1568 connection due 2 mechanical failure ua1543 uplink prob i will lose 400 in clients mon how can you compensate
1370,1,united youll be hearing from me for sure
1371,0,united so you jacked out my cousins trip to portland and then cancelled flightled her return trip no more united
1372,0,united yes i did  we headed out to deice 5 minutes after i sent it to you  made it to austin but am now waiting for the luggage
1373,1,united in ethiopia adopting a child  need flight home from add to grr late flight 227 or very early 228 need to change existing reservation
1374,0,united after a cancelled flighted flight and 2 delays you lost my luggage again youre the worst disgraceful awful company horrible service
1375,0,united doesnt help the 100 or more passengers that just arrived an hour late flight
1376,0,united 40 minutes on tarmac now thats after 9 hour delay
1377,0,united i am very glad i took care of own rescheduling now that ua 1580 from ogg was cancelled flightled httptcoh3k3owohd1
1378,0,united tried filling out the status match form and got hit with an error message how can i tell if it went through httptcojbdkxd6efz
1379,0,united is flight 746 going to sit on the tarmac forever
1380,0,united one of your workers refused to give me her name as a reference for my notes her tone amp language was very unprofessional
1381,0,united thats why i blame your company because it had every opportunity to do a job and managed to fail each time for just lazy reasons
1382,2,united i wanna be grand staff
1383,0,united sf crew lack a lot of customer service lax employees are a lot better wonder why
1384,0,united thats why i missed my flight if the flight had been held for 5 minutes i would have made it i watched it pull away from the gate
1385,0,united also didnt ice the frozen metal walkway wasted 40 minutes because no one knew how to do simple jobs
1386,0,united your ground crew was inept and left a truck sitting on the tarmac didnt have a gate agent once we got a gate
1387,2,united i wanna be ride united airline i love airplane
1388,0,united after 2 days  1 flight cancelled flightled another delay for 8 hours united gave me a 7 food voucher thats how much they value my time
1389,0,united checked me in through security under the wrong name and given the wrong boarding pass airlinesecurity
1390,0,united what the hell flight 746 delayed since 3 pm finally boarded and now sitting on the tarmac is this fampampcking plane ever leaving
1391,0,united actually the flight was just cancelled flightled httptcoqf0oc2hqez
1392,0,united i am a loyal premier platinum member but the lack of communication was really bad also i don't see that it has taken off yet
1393,0,united thanks for having changed me managed to arrive with only 8 hours of delay and exhausted
1394,0,united this is the 2nd time i was rebooked wdelays and for reasons unrelate flightd to weather how do i go about requesting a flight voucher
1395,0,united if you consider 50 mins for bags  1000pm on a sunday night as fast as they can you should reconsider what you think that means
1396,0,united its the horrible attitude from staff after  not just the delay not the level of service or respect one expects from united
1397,0,united why do you want me to be loyal  if dont let me carry on my bag that easily fits in overhead
1398,1,united ua flight 1247 sfo to lax took my carry on at gate im group 2 overhead bins are empty
1399,0,united on top of that i paid for 1st class and my wife got stuck in coach
1400,0,united ph the pat answers are bs after i was denied boarding it sat at the gate until 905 your employees totally suck
1401,0,united over the last week united has provided me with the worst customer service experience of my life disgusting united
1402,0,united 24 hrs since flight landed and zero info on my missing bag rough eta would be hugely helpful  restore some confidence
1403,0,united big surprise nogate waiting for our plane same fucken issues everything i fly you fail worstairlineever
1404,0,united not to belabor my pointbut shouldnt i be able to put a laptop bag above my seat  why is it announced to leave it for rollers thx
1405,0,united maybemange the airline alittlebetter arrived at lax and no gate howisthatpossible always the same thing wu
1406,0,united i just checked my united app and the most valuable use of this app has been removed i can no longer see the status of my equipment
1407,0,united even after running to gate from your connecting flight your customer service not let us in the plane that was just parked stranded
1408,0,united im desperately trying to understand how my girlfriend is being treated with this cancelled flightleddelayed flight  unacceptable ord
1409,0,united nope no more chances your airline messed up both ways of our trip
1410,0,united why announce it is for rollers at all if i want to put a coat in there isnt that my choice  how about all gate checked thx
1411,2,united youre my early frontrunner for best airline oscars2016
1412,0,united  bags left behind because plane overweight be great if knew as soon as we landed instead letting us wait 45 minutes with no info
1413,0,united you are a fampking joke your customer service is woeful if your staff tell a passenger that they will do something do it
1414,0,united was a sponsor of the oscars no wonder it was a half hour delayed oscars
1415,2,united worked like a charm bag was waiting on the carousel when we got to baggage claim welldone goodflight friendlysky
1416,0,united will lose my bag but wont give me free pretzels frauds
1417,0,united you are trying to charge me 150 bucks because you lowered your award tickets and i want to get my hard earn points back total bs
1418,0,united does asap mean two hours worth of delay and a return to the terminal to count the luggage a third time gottogetbetter
1419,0,united apart from being on hold for over 2 hours and having talked to 5 people and the problem still not resolved
1420,0,united typical caned response from ua fix your crappy performing last placedranked airline in this century
1421,0,united is it even legal for you guys to advertise flights that you cant honor
1422,0,united customer service is the worst hanging up on customers intentionally after one hour on hold
1423,0,united was forced  to book a flight on a different date than originally planned for a higher price 1130 felt like a bait and switch tactic
1424,0,united love how you dont give a shit about people who tried to be loyal but you screw them every way till sunday glad ive stayed away
1425,0,united tried a different flight iahmnl 411541715 6 flights are advertised for 1038 but are not bookable due to partner error
1426,0,united it will be on a different airline
1427,0,united and was told that its been the case for weeks but is still not resolved
1428,0,united clicked upgrade now and it didnt upgrade what gives httptcon7osjz8a59
1429,0,united you advertise the flight and its still on you website and still cant be book spent over 2 hours with united support
1430,0,united tried to book a flight iahmnl departing 33115 returning 41715 you are advertising 9 flights for 1051 that cant be book
1431,1,united i just booked a flight for 2 when i view my reservation it has mi connected to first name is this a problem can it be changed
1432,0,united quick serious question  any resourcesratings showing the quality of service is better than 8th place httptcodewithpew2
1433,1,united how do i get through tsa to finally board ua 1534
1434,0,united yes i have and i was calling in regards to speaking to someone about it even further but unfortunately i was just bounced around
1435,0,united flight 472 from ord couldnt let me know about this found out via app minutes before landing awful flight httptcodqjl8vz2h2
1436,0,united i need help but in spanish
1437,0,united a very disappointing experience  plane mech delay and next one didnt wait no sincere apology just told me to complain online
1438,0,united i lost my sunglasses on the flight from okc to iah this morning 8am takeoff  is there any way to retrieve them
1439,1,united reccewife with the exception of everything youve asked for heh
1440,0,united ua1731  denver to austin  still on the ground
1441,0,united either your staff or whoever you contract with at pvd is failing you big time tonight
1442,1,united ua1469 just landed
1443,0,united considering it currently gold on delta why should i make the jump for an upcoming flight from sfo to singapore
1444,1,united flight 435
1445,0,united worst flights ive ever had ground crew ignored our plane made me miss flight and now i have to cover the cost of a hotel den
1446,0,united customers arent dumb these revenue based programs will hurt everyone not gonna save money like you think
1447,0,united it was me who had the problem won flight ua 1580 i called and rebooked myself found my own hotel and taxi
1448,2,united will do thanks for the help cheers
1449,0,united bull crap  i spent 600 on a recent trip  thats not small change i got 10000 aa miles  would have only been 6600 ua
1450,0,united yes i did terrible service from your courrier
1451,0,united compensate us for new clothes bet you wont
1452,2,united i have 8 flights with you in the next two weeks  lets make some good memories
1453,0,united were stuck at ogg looks like flight will be cancelled flightled can you help 
1454,0,united yea they been booked on 10 next avalible flights since sat 7am and when time comes no plane 2nd day of work missed hotelliving
1455,0,united currently crying i wanted to ski tomorrow but prolly not just a boy tryna fulfill his dreams
1456,0,united i tried the online tracking and they said something like attempting to locate luggage
1457,0,united your worker told us not to call because wed be talking to someone in thailand
1458,0,united  going on 3 days tomorrow and i still havent received my bag from my flight to toronto would love to see some seriousness here
1459,0,united is there nothing you can do for me no compensation at all given the circumstances i feel like there must be something you can do
1460,0,united there is a disconnect between your pr group and the actual business strategy and employee attitude on the ground  liars united
1461,0,united here we go again 2 of 3 segments sfonew york rt were delayed over 2 hrs each why do you suck so badmaybe another line of bus
1462,0,united you really screwed up dealing mechanical failure from maui to san francisco poor communication bad help in getting connections
1463,0,united if you dont like delayed bags why do you let it happen so much
1464,0,united the delay is due to customer service for 20 people  what about the disservice you provided for 100  flightfail hour20delay
1465,2,united he is so excellent and so reliable  happycustomer
1466,0,united but again united doesnt give 2 shits about their customers
1467,0,united its funny how none of ur tweets back are helpful what i want is to read ya well change that so our customers get better service
1468,1,united she is travelling from melbourne australia  to bogota colombia tomorrow
1469,1,united hi  my relatives flight booking problems number is my8yb4  her name is clarita jaramillo mejia  thank you
1470,2,united it was delivered thank you for making sure it arrived at my doorstep
1471,0,united really needs to get its act together really disappointed in our change of flight delayed flights etc
1472,0,unitedrebooked to oma  180 miles from my destination spotty customer service i get staff stressors but come on this is your business
1473,1,united why have airlines always told us they cant open a cabin door once it has been closed  this plane has done it 3 times tonight
1474,2,"""united looking for a reason to travel quote httptcogguig3t28z"""
1475,0,united i cant find any late flight evening flights are there other airports that would have an overnight flight
1476,0,united thanks for the vague canned response that doesnt address the issue
1477,2,united thank you
1478,0,united thats not good enough for all of us affected by the awful organization and timing and have now been set back
1479,0,united  otis in the baggage claim by bay 8 not at all happy but not nearly as pissed
1480,0,united why is my time less important to you  strandusindenver hourandtenminutedelay flightfail
1481,0,united airlines you kidding bagage lost this morning from ny to washington and still no trace badservice
1482,0,united i did it took about an hour and a half though
1483,0,united why have you never held a plane for me hourdelay multipledooropeningandclosing dangerofgettingsnowedin
1484,0,united i did but i got nothing from it just dissapointment 
1485,0,united where is my fucking bag where the fuck is my fucking bag tell me now or give me a number to call a human san68059m
1486,2,united i was sincerely thanking the pilot of flight 4461 of braving the snow and getting me home amongst many other cancelled flightlations
1487,0,united madeit to the gate at 823 and they wouldnt let us on httptcoxatoxbnsfa
1488,0,united time to give up my 1k status and switch to delta  you are so terrible i cant even describe
1489,2,united thanks lol ua6259 will wait for us per flightaware same tail number as ua5525 
1490,0,united you suck flight delayed equipment probs again miss connection by 2 minutes and you wont let us on even though its at the gate
1491,0,united 1758 now going in 40 min waiting for other plane to vacate gate findanothergate
1492,0,united flight 2 is 230 hrs delayed so far bc of late flight crew now we are literally waiting while they have dinner acc to honest gate agent
1493,0,united many people on ua6318 are going to miss connections due to long wait time in sfo tarmac seriously u cant find an empty gate
1494,0,united youre trying to solve problem of your own making charging for checked luggage forces checking at gate brilliant
1495,0,united weve been waiting 45 min for a gate at sfo yet so many of them are free  your excellence in operational efficiency is showing
1496,0,united delayed due to customer service huh httptcoxltv5z6st1
1497,0,united what about the poor customer service at checkin at kansas kci thats it
1498,0,united except all of that delayed the flight anyway
1499,0,united maybe find a different gate ua1758
1500,0,united i sent a message its very irresponsible that my suitcase cannot be found this is truly worst service ever fedup disastrous
1501,0,united landed in den on time stuck waiting for gate for 30 min maybe an update would be a good idea capt
1502,0,united wanted to point out that not one united crew has been sympathetic questions unanswered mileageplus is starting to look like a joke
1503,0,united can we get an explanation on why ua978 from sao paulo to houston has been delayed now were hearing from crew about cancelled flightlations
1504,0,united why was flight 1180 ewr to mco cancelled flightled for tomorrow and what do i do to rebook asking for a relative
1505,1,united can you tell me jet airways award availability
1506,0,united i understand the intent was not to inconvenience but catching a cab back to the airport to show them wet clothes wasnt an option
1507,1,united what are the chances of my flight to ewr from pit being cancelled flighted tomorrow
1508,1,united baftz rcvd promo if i booked flight silver status would be extended it was not dont have flier that was sent didnt think id need
1509,0,united wife landed in dc 5hrs ago luggage did not was told it would b deliveredhotel by 8pm its now 10pm no luggage ua484
1510,1,united on a flight at 1130 tomorrow
1511,0,united not sure why the people in row 7 that paid for a premium seat cant use their overhead space httptcoi9s86kihge
1512,0,united is so cheap they couldnt afford to run the ac on ua1510 they took pressure cooker to a new level cheap worstairline
1513,0,united why is it that sundays when my husband travels to chicago hes stuck at tarmac amp misses connecting flight always
1514,0,united well i can tell you that your customer service at rdu airport is horrific but is exception at ohare in chicago
1515,0,united sitting on ual 683  a comedy of errors  ual is incompetent
1516,0,united on ua3785 tonight and told delayed due to late flight crew no idea where crew coming from your staff unhelpful any ideas
1517,0,united take a look at status of 683 sitting at ord  this aint cool yo
1518,2,united bummer but thank you for the quick response
1519,0,united i didnt have time to take my wet clothessuit back to the airport and wasnt going to pay for another cab to do so
1520,0,united didnt realize my bag contents were wet until i got to my hotel sent my suitshirts out to be dry cleaned mtgs start tomorrow
1521,0,united you load our plane at ord knowing pilots are 2 hrs late flight then discover plane needs to be fueled wtf united incompetent
1522,0,united resolved and im sick and tired of waiting on you i want my refund and id like to speak to someone about it
1523,0,united im really glad i just waited on the phone for over an hour to be sent to a voicemail your customer service sucks nothing has been
1524,0,united you just caused a riot on the airplane never seen anything like this
1525,0,united instead of sending inaccurate emails about delay every 5 min just say we will get you there when we get you there
1526,0,united so glad ive been waiting for 1 hour and 15 minutes and ive been transferred 3 times without resolving anything worst service ever
1527,0,united we still need help hung up on twice customer service rep said there is no way to help between the gate rep and phone rep
1528,2,united they let us know in advance of the reboot yes  thanks for the attentiveness
1529,0,united lol too little too late flight
1530,0,united yes bags came 1 hr after i arrived at baggage claim awful experience on the ground at bhm
1531,0,united fernheinig18 your delay is due to your own making we have now been back to the gate multiple times maybe take accountability
1532,0,united why do i have to give up my leg room so these 4 people not in my row can fill the bin  pls start charging httptco2ny5tuxfqf
1533,0,united please tell clt flight 4232 needs a gate waiting now for 15 mins
1534,0,united why did you load us in this flying sardine can if you knew the pilots were 2 hours late flight incompetent beyond belief
1535,1,united booked ewrfll in first for two on 38 lets see how you compare to the garbage americanair first class has become
1536,0,united your seats are god awful
1537,0,united good try but southwestair got her here safer and sooner
1538,2,united wanted to compliment ur phone agent jeanette for reflight booking problems rdu to sea thru sfo after connecting flight thru ewr was cancelled flightled
1539,0,united 3 hour 45 min delay so far would love to round to 4 hours to just go to bed
1540,1,united educate bohol is a 501c3 wall volunteer staff i can help the kids or buy a plane ticket i cant do both can you help
1541,1,united i need to get from albuquerque nm usa to cebu philippines im providing educational help for 800 kids can you help me
1542,0,united im on ua1118 and my direct tv isnt working  how do i avoid this in future
1543,0,united is truly the drunk uncle of boarding dont believe gate agent that overhead is full dont reserve aisle httptcocdzhtyd0ak
1544,0,united i sure will
1545,1,united on the plane i was thoughtful enough to ask for it and got it there are prob others that also deserved it
1546,0,united any options to cos tonight doesnt look like ua5525 will make it in time for ua6259 should i reserve a hotel room
1547,0,united appreciated but in this case we waited an extra 55 minutes for a lost mechanic to fax the log faxlike in the 80s
1548,1,united so to delta for coming in clutch and finally taking me home 
1549,0,united customer service sucks  they hang up after waiting an hour and talking for 5 minutes
1550,0,united jp  dm message who cant get a dm through to united
1551,0,united strikes again why board anyone if theres something wrong with the plane common sense
1552,0,united  thanks for the miserable trip gnvltltltfsd on 219221
1553,0,united missed ktm flight due to ur cancelled flightlation mike supervisor disgusting  now day late flight no apology or upgrade offer to lhr from ord
1554,1,united left my ipad on mcogtiad flight 174 how long to hear back once claim submitted ty
1555,2,united social media team is on point on oscarnight 
1556,0,united always happy to start my life with my new wife with a 5 hr travel delay due to maintenece and it would appear incompetence
1557,0,united is the airline of the oscars but doesnt carry abc on direct tv fail  now i cant watch the oscars united
1558,0,united this is it last time i fly unitedairlines  you screw up every trip now will be stuck in ord and miss work
1559,1,united didnt know that buying a seat in first class was just a request to sit in first class very interesting
1560,0,united i understand the intention but it pales in comparison to a day of lost wages for both my wife and i because of the delay
1561,0,united i need help with a missing bag
1562,0,united i was but i have given up
1563,1,united can i get on a stand by list from ase to ord im the only poor person in aspen thats why im asking for standby on twitter
1564,0,united you changed my entire flight plan for vacation and now i will be there alone a day and night early with nowhere to stay help
1565,0,united ua647 heading back to gate bc improper load if ur packing us to the gills should at least take care to load bags expecting comp
1566,0,united is the worst airlines sitting on the plane at  houstonbush airport now for an hour and a half waiting for late flight passengers
1567,0,united might possibly have the worst service on the planet
1568,0,united deceptive marketing practices promised me if i booked flights i would retain my status now they are not granting neverflyunited
1569,0,united hey so many time changes for ua 1534 we going tonight or what mia  ewr
1570,0,united and that it would be sent on the next flight to haydensteamboat hdn from denver so im hoping its on there
1571,0,united and pick it up and just bring it on the shuttle when i went to double check on that they said it was still on the concourse
1572,0,united i honestly couldnt tell you all i know is that originally we were going to have it brought in from the concourse
1573,0,united missing a day of vacation to see my husband because of this delay but stuff happens and i get that just wish it was handled better
1574,0,united ua1534 has now had 11 different departure times wtf make up your mind
1575,0,united thanks for making everyone wait in the dark for an hour while newark tries to figure out which gate to go to incompetence
1576,2,united thank you for following up
1577,2,united claudia in iah terminal b travel assistance has me all set great service thank you
1578,1,united is it possible to add a known traveler number to my ticket after flight booking problems
1579,0,united why doesnt my daughter booked with my gold member miles get on the upgrade list for her flight tomorrow
1580,1,united if an award is no longer showing available could it possible become available again
1581,1,united flight to dfw from iad cancelled flightled for mechanical can i get rental car to mdtmy origin
1582,1,united can you help me get from iah to sfo earlier tonight
1583,0,united was so on point for 56 of my flights this past week   but this last one really sucks shit
1584,0,united and here i thought american was bad horrible service over 230 min late flight no excuse
1585,0,united ua1565 iah gt sjo is delayed by like 15 hours crazy
1586,0,united i dont know my flight details bc i need to explore some options which im unable to do bc the site wont let meseems to be ongoing
1587,0,united how about free wifi when your flights delayed only 20 mins allowed
1588,1,united i did they told us the wrong carousel number
1589,1,united no thanks
1590,0,united cdglas 42 hours and my luggage is in sfo ive been wearing the same clothes for 42 hours thank you flythefriendlyskies
1591,0,united this airline is a joke my friends been trapped in houston since 7am sat and have no flight in sight unitedworstever trappedhouston
1592,0,united why do you hate your passengers
1593,0,united how can a plane that has been sitting in a hanger all day have numerous mechanical problems doesnt anyone actually do maintenance
1594,0,united in the future when delay causes 15 hour wait slept night in airport ensuring seating choice for replacement flight would be good
1595,0,united is my flight delayed it keeps changing between delayed and not if delayed is checkin time late flightr httptcontuix5dbyr
1596,0,united what a long day of delays please get us to dallas tonight  fingers crossed  winterstorm2015 whichisworsedenordfw
1597,0,united how is it that all my flight times were changed without any official notification almost missed my flight this morning not cool
1598,0,united they had record of it being at denver on the concourse prior to me gettin on the shuttle i just want to confirm its location
1599,1,united lax sunrise ual212 laxjfk
1600,1,united would be on the next flight to haydensteamboat
1601,0,united we needed to be at steamboat for a meeting by 3pm so we took a shuttle the united customer service people said the bag would be on
1602,0,united there is no good word for describing how angry and pissed off of a customer you have made me
1603,0,united late flight 2014 and 2015 are huge step towards decline in service and your agents not all are as arrogant as ever  unitedairlines
1604,2,united denver baggage handlers you totally impressed us today our lungs barely made the run to connect but our bags had no problem den
1605,0,united flight 3870 to newark stuck in the runway about to miss my connection and they are just sorry for my inconvenience
1606,0,united false
1607,0,united sitting on the runway in newark they wont let the plane to a gate my connection boards in 1 minute united hates us all
1608,2,united thanks it was my first time in a united lounge and felt welcomed
1609,0,united all other ana ticket holders get to use the lounge too but not us because united booked us grumpykim
1610,1,united good evening ua can you assist with an issue via dm
1611,0,united never had a flight delayed an hour due to an unbalanced load and more delays at flylaxairport great job idiots
1612,0,united 100  failure in 2015 unitedairlines
1613,2,united can cancelled flight my flight anytime if this is where they keep me for the night httptcoavrtowtyzk
1614,0,united you guys suck 2 12 delay to get out of ers and didnt even have curtesy to let me know  unitedairlines
1615,0,united unfortunately had a bad experience flying with you on saturday inpolite crew bad delays
1616,0,united seriously 45 min on the plane at bhm and now 30 min in baggage and still no bags worstairlineever
1617,2,united thanks for updating me about the 1 hour delay the exact second i got to atl 
1618,0,united but we are on all nippon now booked by united to replace the one we missed
1619,0,united what is this subtlety gate changes are you kidding with me
1620,0,united been good 15yr friendly skies relationship 2day agent told me im only canadian and thus not good enough for military preboard
1621,0,united yes was trying to upgrade my seat now there are no available spots
1622,0,"""united rikrik what made you come to this can we help you with anything jp"" inconvience"
1623,1,"""united rikrik what made you come to this can we help you with anything jp"" free tickets  for the i convince "
1624,0,"""united rikrik what made you come to this can we help you with anything jp"" the service just hasnt been great"
1625,0,united i think not im not flying you again if i can help it
1626,2,united resolved over hour of work on  ground amp somehow the system reset itself during takeoff i appreciate the quick responseservice
1627,0,united  always a fucken nightmare with your airline fail lazy alwayslate flight worstairlineever
1628,0,united we were told when we checked in as soon as we were allowed to that there are no other seats available on the plane except middle
1629,0,united everytime i fly ur airline i hate you even more  thanks for the terrible service on flight 1071
1630,0,united really was bumped down from gold status asked to pay  to keep it and get fewer miles how is that worth it
1631,0,united you always surprise me with the awfulness of your airline you guys suck worst
1632,0,united that i would get on early enough to not have to green tag but no go if not for otis i would be still sitting at ord
1633,2,united and to add to my earlier tweet this was my daughters 5th bday present thank you for the hard work and making it happen
1634,2,united you have a guy named otis at ord that knows what customerservice is he was able to get my bag to me i upgraded just to be sure
1635,0,united lpdstock tweet bots obviously dont get sarcasm making computers more and more like real people
1636,2,united you all do a wonderful job today got my wife daughter and myself from pgh to orlando after out flight was delayed luggage and all
1637,0,united customer service whats that
1638,0,united  overflight booking problems planes departing delayed returning for more quick fixes amp breaking out attitudycustomer service worstairline
1639,1,"united jeffsmisek robertfor39 fioretti2ndward garcia4chicago  
faa invest near miss on ohare runway last wkhttptcojvj73zza4a"
1640,0,united pay for a cab back to the airport to show baggage dept my wet shirts and suit is not a viable option 2nd time this has happened
1641,0,united thats what you have said for years you are losing customers
1642,1,united i am ua elite gold and have a ua chase pres plus credit card  how many eqms do i need to get platinum elite
1643,0,united once again your lack of customer centricity us astounding
1644,0,united now this httptcouygew2nosr
1645,0,united would be nice if staralliance partner tickets that dont provide full pqm credit are more obvious before purchase lost 1200 miles
1646,2,united nope even better there were 4 seats and due to wampb first to raise hands got to move up i wasnt fast enough
1647,0,united now maintenance issues with flight 5639 and more issues with passengers that will miss connections needing to get off
1648,2,united look at this beauty  dc10 united airlines  hope you like this beauty  httptcons1acfqcdq
1649,0,united seriously whats with the slow wifi on this flight if the speed was going to change for the worse then the price shouldnt go up
1650,0, united 5 hours 3 gates and 3 planes late flightr still not an update explanation or apology to be had worstairlineever unitedairlines
1651,0,united your gate attendant had some snobby remarks your customer service is like playing poker with my sisters kids
1652,0,united poor cabin luggage service on ua1266 to bos i was forced to check in even when there was empty space for bags in the overhead
1653,1,united when i click that link it wants my flight info i havent booked a flight yet i read you waive fees for military it this true
1654,0,united no we still have not heard anything from anyone at united or the erieairport
1655,0,united every time i search a flight your site logs me out and gives error message about to book on a different airline and cancelled flight my card
1656,0,united so the last seg of my flight from denver den to haydensteamboat hdn for 8am got cancelled flightled and i need help finding my luggage
1657,0,united 8 hours late flightr and im siting on another plane waiting to leave i think a credit is in order for this terrible service
1658,1,united ill let you know week after next when i do another coastcoast rt again
1659,0,united we waited 40 min for our bags after a 45 min flight nomorecheckedbags
1660,0,united now let there also pls be inflight live tv on ua469 denewr so i can watch the oscars 
1661,0,united  has cancelled flighted 1 arrival into shv tonight amp the 1st departure flight on mon feb 23rd check with your airline for flight status
1662,2,united it was such a lovely part of this long day  attendants on ua5168 most ua795 were beyond exceptional today givethoseladiesraise
1663,1,united 4 open seats in 1st class on ua 2065 way to honor your upgrade policy for freq flyers andor honor an employee with an upgrade
1664,2,united i trust you enough to put my coat in my checked bag
1665,0,united yes i have amp theyre unsure when it would comethis has never happened on any airline and my first time with united disappointed
1666,0,united of course but interesting how united doesnt seem to have a good sense on whats happening with flight
1667,0,united pushing five hours and my time is worth nothing to you reflight booking problems not an option unfortunately
1668,2,united finally made it to rep who solved my problem
1669,0,united you guys are complete ass
1670,2,united thanks gate agent extraordinaire seau fong for helping me get rebooked out of boise and hopefully home to nyc sometime tonight
1671,0,united why are your agents working so slowly to rebook people who are on ua1481 we have all wasted an entire day at stt
1672,2,united thank yall for being an amazing airline who knows how to treat their customers you guys rock
1673,1,united you friends flt from ase to denver is cancelled flightled for tomorrow  can you help with rebook
1674,0,united  plane came in with broken seat  rather than fix it they put a broken sign on it and separated me from my kids
1675,0,united worst flying experience ever and they tried to blame it on atc i watched them load bags for 30min after boarding 45min late flight
1676,1,united used to still do let you listen to flight radioi often didinteresting to me tcmparty ce3k 31daysofoscar
1677,2,united went to customer service kiosk and they were able to help out still thanks for following up
1678,0,united have you read your own same day travel change policy
1679,0,united your b737800w  literally the smallest seats i have ever have my dad got stuck in the tiny bathroom ad well disspointed premier1k
1680,1,united and we got zero vouchers for hotel or cab i expect some serious mileage credits
1681,2,united nope all set thx for checking
1682,1,united the plane
1683,0,united my flight was already cancelled flightled this morning because of a snow storm in denver and now im in dc waiting for a pilot to get on
1684,0,united still sucks i dont understand why you have two cust service agents for a long line at houston international b gate unitedsucks
1685,0,united the most frustrating flying experience one continuous i dunno what time you will leave today  dunno thats code for 
1686,2,united on 220 denver ap gate b91 destination santa fe agent ashley did an amazing job in the face of an angry traveler kudos
1687,0,united has an united flight ever been on time americanisbetter
1688,0,united id rather spend two days in the back seat of a volkswagen than two hours on your plane disgruntled whatacluster
1689,0,united my flight was supposed to depart to boston at 436 and now its departing at 630 due to issues with finding a pilot thanks a lot
1690,0,united i suppose your customers enjoy screaming toddlers then not my problem if someone complains
1691,0,united you could give me free flights for life and id still choose to purchase my tickets from a competitor
1692,0,united the first time i flew united was horrible thought i would give you a second chance there will not be a third disgruntled
1693,0,united flight from san fransico to jfk was evacuated why
1694,0,united 4994 out of jackson wyoming delayed by no pilots full toilets deplaned 2ndary to mechanical fail cancelled flightled flight pending
1695,0,united is by far the worst airline ive ever had the misfortune of flying with in all the 44 countries ive flown to its outrageous
1696,0,united  i want my bag off flight 1142 what do i do now
1697,0,united thanks for causing us to miss our connection and now a 6hour delay flydeltanexttime
1698,1,united i do not see where it talks about military baggage fees can you please guide me thanks
1699,0,united i hope you lose the next govt contract
1700,0,united lost my bags and there was a flight from chi to eri that landed over 15 hrs agoyet still have zero updates unitedairlinessux
1701,0,united i will just send my confirmation number when i get home safe and sound this is why i pay so expensive services to you
1702,0,united the bag is in a state that i didnt travel to and the airports dont fly to each other looks like itll never show
1703,0,united ridiculous i have to be refunded whenever i get at my final destination or not
1704,0,united stay more than 24h traveling ans sleeping on the airports floor
1705,0,united seriously   ua 806  delayed because of the copilot isnt here  for 15 hours and he is only flying from raleigh disappointing
1706,0,united seriously this is just complete bs
1707,0,united weve been waiting for over an hour for our luggage what gives
1708,0,united the costumer services here at denver intl airport is ridiculous bad
1709,0,united lied to my face at the gate about upgrades thanks badservice unitedsucks
1710,0,united i have proof that my situation now is due to company mistake
1711,0,united ouch not fair
1712,0,united is synonymous to with rude and cheap you really dont know how to value the customer
1713,0,united i have to go back home i have to use what the company has available but its unfair to stay more than 24 h traveling
1714,0,united if i miss the oscars ill never fly united again
1715,0,united is the stingiest airline nobody should model after them ptfo cheap bastards stingy
1716,0,united flight delayedagainevery time maintenance issues
1717,2,united i should be fine they automatically changed my connecting flight for me so i wouldnt miss it a work
1718,0,united yes a ride home would be perfect a fete one would assume possible after charging 1600 for a domestic flight ps we deplaned
1719,1,united ill be calling tomorrow
1720,0,united and i was denied an upgrade because of catering issues poorservice
1721,0,unitedexcited to barrel through the sky at 600mph on a 75 ton piece of metal operated by a company that cant get their tiny tvs to work
1722,0,united heard about the vouchermiles credit for cancelled flighting my international flight yesterday but i didnt get an email
1723,0,united maybe dont play the video about how your flights are outfitted w wifi on the flights where wifi isnt working
1724,0,united on line baggage system complete rubbish bag missing 2 days no meaningful information
1725,1,uniteddo you still have flat tire policy  shuttle broke down on way to ord  will probably miss the 425pm to clehelp please
1726,0,united thanks just was able to do it on the app myself still not customer service to be seen in yyz
1727,2,united thx off the response finally got through the 45 min wait and talked to someone
1728,0,united so unhelpful httptcovbfieo2qjc
1729,0,united i would take the 500 voucher you offered for miscounting the  of seats on your plane but that means i would have to fly you again
1730,0,united  3 of 6 first seats open on ua5097 no upgrades processed gate agents yyz said their too busy not cool httptco6kpyhcka9l
1731,0,united rayja9 flying to las vegas out of chicago flight is late flight and no announcement has been made
1732,0,united i believe it was cancelled flighted yesterday i guess goes back to no notification from united about cancelled flightlation
1733,0,united  in case youre reading this ua230 right now 7d so many oversized carryons taking up too much room enforce your rules
1734,0,united is an airline where you pay extra to get a better seat but by the time you board your overbooked flight theres no overhead space
1735,1,united okay just requested to follow
1736,2,united thx just dmd conf s mqxc64 amp mpwnc2 any help appreciated
1737,1,united make sure you take care of lsusoftball team amp lsuquinlanduhon team we are 160
1738,0,united delayed 7 hrs flight 5721 pitiad finally board the plane sit half hour amp crew is at their hrs limit amp we deplane unacceptable
1739,0,united stuck in yyz because staff took a break not happy 1k
1740,0,united personal device entertainment system is great but with app crashing every 1015 mins im glad its free for now
1741,0,united pls stop sending texts every 15mins saying my flight is delayed another 15minsits been 3hrs i usually defend u but this is lame
1742,0,united agent you should use the bathroom before boarding toilets onboard are full oh you can expected a strongly worded email funited
1743,0,united should hire extra customer service reps 50 minute wait time to ask one question i would rather just fly another airline thanks
1744,0,united united flight ua3774 after two delays just cancelled flightled no explanation amp no more flights to norfolk that arent booked renting a car
1745,0,united ill try it mileage programs have historically been a lifeline for us worldhungry travelers of moderate means
1746,0,united any way you can help me find a flight to las stuck in dia sat on plane 2 hrs now been waiting an hour for an update
1747,0,united 50 minute wait times to help with a cancelled flightled flight help a guy out
1748,0,united i was rebooked but had to take bus from portland maine to boston told united does not cover the charge
1749,1,united there is a sector whereby it says 0 in both bagsno bag allowance at all in international flight
1750,0,united you were doing so well until the phlsfo flight yesterday major miss unfriendly premier cabin crew baggage cluster at sfo
1751,0,united your baggage tracking system is worthless it tells me nothing about where the bag is much less what your plans are to get it to me
1752,0,united is offering to reroute my sfo flight to lax might be geography class time
1753,0,united thank you for letting me downmy luggage is still in denver but im in phl neveragain flyingwithus disappointed lostacustomer
1754,0,united can you get me on the delayed flight to ewr out of yyz at 1530 no customer service to be found in airport
1755,0,united flight ua3774 after two delays just cancelled flightled and no more flights to norfolk that arent booked renting a car
1756,0,united thanks for having no one to pilot my last two flights and all but stranding me in houston tonight  airlines are the absolute worst
1757,0,united so disgusted and disappointed with united airlines luggage policies and attitude toward musicians unacceptable
1758,0,united missing my amazing us bank work conference not ok  what do i do now
1759,0,united  frozen lines on flight not continuing due to passenger comfort not ok sat on the plane as long as a flight to vegas would 
1760,0,united my last call your customer service agent called me back as he was stuck on hold to air canada just hope hes booked me a flight
1761,0,united you left my bag in houston last night its freezing cold in memphis any idea on when i will see it off again tomorrow
1762,2,united this is why i fly southwestair  never have any issues
1763,0,united has terrible customer service amp doesnt feel the need to notify its customers when their flights are delayed
1764,0,united i have tried and you have failed still no wifi ever last row in the middle and i fly every week thanks for nothing
1765,2,united great flight into pvd smallest plane i have ever been on and smoothest landing ever
1766,0,united trying to check in for tomorrows flight website keeps timing out whats up
1767,0,united yes computer would allow me to get to san diego quick but customer service will not help  says cant rebook httptcokcvubuyexc
1768,0,united says we had a weather delay in yxe this morning the weather didnt affect any other airline ua6136 httptco4jdvk8tcqx
1769,1,united do you have bereavement discount on airfare as my grandfather just passed and need to attend his funeral this week
1770,0,united it was cancelled flightled none of the passengers were notified complete violation of travelers rights  aerocivilcol
1771,0,united thanks for ruined my vacation for having poorly maintained aircrafts that can't fly safely out of stt ua1481 cancelled flightledflight
1772,1,united in fact he received my boarding pass
1773,1,united lmuschel he is traveling with me on a sep reservation number f3kxb8
1774,0,"""unitedthats not something we like to hear hopefully our staff can resolve amp have you on your way asap ml""315 amp still not resolved"
1775,1,united you must follow me in order for me to send you a direct message if that is what you meant
1776,1,united i dont know what dm the confirmation number means
1777,0,united waiting for 3494 ewrord delayed 47 mins might miss 5491 ordywg at 6pm ct any room on 5644 ordywg in case i miss connex
1778,1,united what does dm the confirmation  mean
1779,0,united  well now finally on board hopefully we take off this time and quickly well over an hour delay
1780,0,united i missed my connection already then i missed the next flight they put me on  now im going to lax instead of hawaii  
1781,0,united reservation was made last july i want to know why i wasnt reseated this only happens on international itineraries
1782,0,united line full of worried customers and guy at desk says so sorry you will have to take care of your problems late flightr i dont have time
1783,0,"united 

there must be 100 people waiting in line for customer service at den to deal with flight cancelled flightations"
1784,0,united american never had my bags apparently united never switched them over had to go back to united baggage service
1785,0,united unacceptable 403 was 90 min late flight for a missing screw our flight to tucson left before we even landed
1786,0,united cmh gate staff a disaster3345 overbooked no volunteers no boarding 20 min late flight trying to figure out issue bringbackrealstaff
1787,0,united waiting half an hour for my checked bag at ewr amp that was priority disappointing usually you guys are good
1788,0,united are your earnings so low that checkin people have to also be on tarmac loading bags jan
1789,0,united thank you for dishonoring my upgrade and putting me in a seat i didnt want all while not even notifying me  great 1k service 
1790,0,united you guys are gay
1791,0,united the emailscalls over the past months about flight changes were helpful wish you would have sent them on the cancelled flightlation yesterday
1792,0,united  so they changed depart from 145 to 200pm amp it is now 140pm amp the capt just got off the plane to find a smoothie 2pm my ass
1793,2,united thanks so much  my passport was recovered
1794,0,united  thanks for nothing no atlanta lounge your ap says no sure nothing at terminal t httptcotfjfmsha2k
1795,1,united no thank you
1796,0,united  tick tock tick tock it is rapidly approaching the next dream departure of 145pm when is the next fantasy departure time
1797,0,united it would make my day if i could take a flight on your airline without any hiccups on your end train your employees to communicate
1798,0,united a baby shit its pants half way through my flight and it smelled like shit what are you going to do about this
1799,0,united you cause me to miss my flight telling me it already left when it had not no empathy from gate staff or crew no apology really
1800,0,united rescheduled my return flight from japan  uh why  trying to call unitedairlines customerservice  45 min wait  fun
1801,0,united is by far the worst airline ever 
1802,0,united no rebooked with american and united said theyd transfer our bags to them
1803,0,united i am appalled at your lack of communication during our awful journey on 221 ewr to bos 4 hr delays need to be explained better
1804,0,united im dming my info and no is assisting my flight home left before m first flight had even landed
1805,0,united boston is all self service swipe yr own boarding pass at gate most difficult tag your own bag not easy improvetheprocess
1806,1,united name correct on original confirmation but spelled wrong on checkin reminder first name and mi run together cause for concern
1807,0,united more people would catch their flights if your attendants had more help
1808,0,united no consistency denver agents say no standby with checked baggage citing faa your website policy says otherwise time2switch
1809,0,only 14 biz days 18 calendar to respond to my inquiry united   i hope your standards are universally adopted  badcustomerservice
1810,0,united thanks but why did this occur you guys had 3 hours extra to get my bag on due to your delay so thats 7 hours you had fail
1811,0,united so many delays todaywhats up with that hoping my 1226pm flight boards soon united premier1k
1812,0,united your website is fucked up now instead of a 416 flight i should've had yesterday it's 514 today thanks
1813,0,united called back and ive been on hold what is the issue i have a confirmation number and an email that shows how much ive paid
1814,0,united im not sure how you can help your flight experience is terrible planes are dirty and staff is rude start over perhaps
1815,0,united check in and its still saying i havent paid ive called back twice was on hold for 30 minutes then they answered and hung up i
1816,0,united hold for 30 minutes finally got someone and they retook my form of payment and confirmed that my reservation was set i tried to
1817,1,united welcome to our world thats a snow world today goosebayairport goose bay labrador canada httptco4ki6xr67nk
1818,0,united i bought a ticket yesterday and received a confirmation tried to check in and they said i hadnt paid for it so i called was on
1819,0,united delayed because of salt on the floor from previous passengers the 180 of just just want to fly dont care about our shoes ua649
1820,0,united czamkoff its all about profit and they dont really give a damn about paying customers greed
1821,0,united i unfortunately didnt get her name  she was not nice
1822,0,united  what did you do with my seat international connection seriously
1823,2,united thanks just got on a couple of minutes ago great service on flight 479 btw please pass it to the team on that flight
1824,0,united my bag is lost and i cant get ahold of anyone that can help
1825,0,united then you delete my return ticket to europe and blame me for the now show this airline is a joke 3 times this happened now3 times
1826,0,united when my united flight arrives late flight and im told to rebook my connecting united flight you characterize that as a no show
1827,2,united your agents and service on my weekend trip have been amazing thank you
1828,0,united never flying united again worst experience ever
1829,0,united tiffanyandco ntrustopen ah so thats where the funds to fix the broken plane upon which i sat for 4 hrs on iah runway went
1830,1,united tried that cannot figure out where to go to get it
1831,0,united cannot direct message you you do not follow us i want my luggage  please hep
1832,1,united did you get your 757 model
1833,0,united flight 5903 stranded on tarmac in chicago no gates available plane getting very hot and uncomfortable
1834,0,united we rebooked and disappointed we have to wait a whole day to start our vacation at these fares united should have top notch service
1835,0,united direct messages not going through please help
1836,1,united why not charge for 2nd carryon instead of checked bag less jockeying for overhead space happier passengers more ontime departures
1837,0,united adding reservation to ios app doesnt show up on desktop site when logged in and miles cant be redeemed for upgrades thru your app
1838,0,united i assume that would be for the other 300 people who have been let down by united whats worse is plane is here but crew cant fly
1839,0,united   pushing 2 hours on hold priceless httptcoths10ldy2a
1840,2,united will do just need to get cvg and my bag too thanks
1841,0,united read the thread i booked 1st class  now seated at 38e even though united twtr account confirmed eco premium
1842,0,united hi there bag id is ua6016053916 can you update me and explain why is occurred when i arrived 4 hours before flight
1843,1,united doesnt purchasing ticket with a united card give me priority boarding 
1844,0,united hi yes need a free hotel stay in honalulu due to 4 hour delayua53 since we will miss our second flight to kauai
1845,0,united so whats the solution
1846,0,united is screwing with my flights again at cae why do you bother having flights here if they never leave on time or get cancelled flighted
1847,0,united no i need you to have more than 2 agents at check in
1848,0,united so this did not work out at all incredibly unfriendly ground staff and false promises over twitter theairhelper
1849,2,united we got it thanks
1850,0,united the so below skilled staff and inadequate system just deleted my return from houston to norway shoulder shrugging is all you do
1851,2,united this is probably the least dependable airline in the western hemisphere united does not belong in star alliance but skyteam
1852,0,united severely under staffed at iah
1853,2,united amazing hospitality and helpfulness from anthony lastella great staff  def flying united again
1854,0,united this 2 hr delay is a vacation buzzkill
1855,2,united just touched down in miami  not too far off  nicely done united 
1856,1,united whats the status of flight 1008 bogotahouston
1857,0,united really enjoying my sunday on holdover 1 hour perhaps a better client experience is needed httptco8vnckgzxl1
1858,1,united is a snowboard boot bag included in the standard checked baggage next to the snowboard bag
1859,0,united broken light 35 mins to get bridge to gate airplane parked wrong  bathroom not emptied last nightyour airline in last 3 hrs
1860,0,united i would appreciate a response regarding the pressurization failure on flight 1109 you seem to be responding to less serious issues
1861,2,united it was very comfortable now waiting for our luggage
1862,1,united getting ready to book a flight to san juan was wondering does united waive baggage fees for military personnel thanks
1863,0,united once again you guys didnt let me down a four hour delay to honolulu from houston thanks for the train wreck of issues now coming
1864,2,united thank you
1865,2,united finally got through and they were very helpful appreciate it
1866,1,united pls follow for dm
1867,1,united ah that would explain why crew didnt seem particularly distressed when we pointed it out it was a little startling at first
1868,0,united not for me  i am on another ua flight 2 gates down that was held 15 mins for cnx pax
1869,1,united can you assign seats
1870,0,"""united 4geiger it looks like form the photo that something burst out of your luggage is this correct jh"" always blame the customer"
1871,0,united not my luggage
1872,0,united its boarding time for ua3882 but no crewe
1873,1,united just added one ty
1874,2,united thanks for the effort i can get the earliest though i will make a complaint for a refund as i am losing one business day tomorrow
1875,1,united  pls hold ua2066 for 9 cnx pax frm ua6194  all runners  a 5 min hold will save 2 fam frm miscnx  pls twitter is watching
1876,0,united no way one person is working entire security checkpoint in ewr [NG]
1877,2,united thank you
1878,0,united who authors this fiction i just heard on radio we dont even have a jetway secured yet ua5037 cmh httptcot78k7abtwf
1879,0,united so found anything or just showing off you do realise that the morning flight that you cancelled flightled was more pricey than the evening
1880,0,united oh i did was still lost your tracking system stinks as does the delivery system
1881,0,united feeling like a true united customer stuckon the tarmac in dc for over 2 hrs unitedfail
1882,1,united pls follow for dm
1883,0,united leadership counts landed at 1115 last nightdeplaned at 1240 45 minutes of that was waiting for the jetway inexcusable
1884,0,united i sent you a dm as requested but have not heard anything can you address the issue i brought up in my dm and explain what happened
1885,0,united employeefaceless dont throw them under the bus starts with management im almost a million miler and own my own company 12
1886,0,united you cant say the flight is pulled in and departs in 2 mins if boarding hasnt even started httptco2ikbp8gxwi
1887,0,united  i understand that but why should i pay to change if it was a problem with your plane if it was weather i would understand
1888,0,united 30 hours late flightr still no answers stuck in houston keep getting put on phantom flights that never apeared badcustomerservice
1889,0,united you guys are horrible first we get stuck in the snow for a hr in ewr now sitting in cmh saying it could be 30min for a gate
1890,0,united the hotel you sent us to wouldnt take the voucher our flight was delayed then cancelled flightled then delayed again 32 hours and counting
1891,0,united dmd you 4 hrs ago at your request no response to be found  just like my bag
1892,2,united worked out after all thanks for your immediate reply
1893,0,united two hour delay for a plane that was visible from the airport so far terrible customer service neveragain
1894,1,united it was 3387 but we helped you with the weight issue took your vouchers and hopped on a delta flight instead winwin
1895,0,united as if a 4 hour maintenance delay wasnt enuf u charge me 25bag as a global service platinum mbr get ur shit together
1896,0,united last week we also had maintenance issues and a flat tire another flight last week was cancelled flighted your track record is the worst
1897,0,united this customer service experience will be tweeted for quality assurance
1898,0,united you should spend all of the money you take for our tickets and update your planes each flight has a maintenance issue
1899,1,united can you put russell daiber on same ticket as well into premium eco appreciated
1900,1,united can you get me to okc from sacramento today dfw is now closed
1901,0,united any chance you could help rebook my flight cancelled flightled
1902,1,united out of curiosity when a flight is arranged are pilots notified there are a lot of pilots havent arrived yet announcements
1903,1,united yes to boston i was going to providence
1904,0,united you really need a better system for handling cancelled flightled flights httptco3ubcoasyws
1905,1,united how are conditions in bos today im in ua994 everything appears to be in time but i wanted to check
1906,1,united same day flights
1907,0,united it is also inappropriate to lie to passengers to induce them into accepting a voucher by telling them you have availability on late flightr
1908,0,united give me a direct number i can call regarding my lost baggage immediately
1909,0,united involuntarily bumped your passenger and cant guarantee them another flight for three days
1910,0,united please follow faa guidelines regarding bumping it is not acceptable to give a 300 voucher for an 800 fare when youve
1911,0,united i did already rebook and now i will miss my first appointments in london tomorrow morning thanks for ruining my trip  again
1912,0,united our newest delay right now httptco96ftlzwtvo
1913,0,united if you show available seats you need to honor that i shouldnt spend 1hr on phone to hear that really there are 3 not 4 seats
1914,0,united 50 min on hold trying to book award flight because site errors out  agents ask for my pin to see platinum availability badbadbad
1915,0,united is a joke  lots of angry people at iah this am
1916,1,united i6ep18
1917,0,united completely unacceptable to seat 1st class passenger into middle seat in 38 not even premium economy
1918,0,united found flight after 25 hrs how am i offered a 200 flight voucher 12 hrs before lose my seat out of neglect then get nothing
1919,1,united dmed you
1920,2,united nicole at quito airport took great care of us this week handled lost baggage seat changes very professionalnice pat her back
1921,1,united why deice before taxing maybe it makestoomuchsense  shouldhaveflowndelta unitedsucks delta southwestair americanair
1922,1,united flight 1547 cmh to ord just arrived at gate next segment to yvr already boarding will they hold it
1923,0,united right as we think we will take off we stop to get deiced why wasnt this done when the planes were sitting out all night
1924,0,united two service agents hung up on me the third was able to get me a flight on us air today three calls and 25 hours to get a flight
1925,0,united delayed more and more these days mco gt iad fingers crossed i make my connection home to albany united1k
1926,0,united your first class is a joke compared to all the others i have flown dont ask for extra peanuts thats not allowed aircanada
1927,0,united i have been given a connection with 2 overnight layovers no vouchers last connection not even confirmed
1928,2,united thanks for leaving our 3 year old in his own row flight 360 laxiad
1929,0,united i would like your baggage damage number as well another great thing from your trained staff whats the number please claim time
1930,0,united 100 i will put together a very serious email with all the issues that arose on our vacation due to your staff i will post it here
1931,0,united thank you for fully boarding flight 1689 this morning before noticing we had no pilots fail
1932,0,united the long wait was the icing on the cake why dont you fix your reservation system so the confirm  doesnt get changed midtravel
1933,0,united you guys suck another cancelled flighted flight every flight with you has an issue
1934,1,united with about 25 people trying to get on flights
1935,0,united more lies httptcobeqotlnugc
1936,0,united they wouldnt let me on real nice of you just love your awesome service and u have 2 people working this customer service line
1937,0,united after 6 hour plus delay from washingtondc finally on flight to edinburgh all very tired
1938,2,united thank you
1939,0,united i dont believe that you do httptco7z3gqebfk2
1940,1,united can you change dkyde6 to 4583gt36 on 223 instead of 3636gt606gt36 original reservation was for 4404gt36 yesterday but was cancelled flightled
1941,0,united  flight delayed by 24 hours lost my wallet have no money to eat or sleep yet your representatives will not helpunitedsucks
1942,0,united lost 4 loyal customers and mileage plus card holders we could have driven to florida from pa quicker both ways worst trip ever
1943,0,united they let us board again but will we fly this time who knows shouldhaveflowndelta
1944,0,united apparently sleeping in b terminal wasnt the worst situation someone told other ua passengers they had to sleep at baggage claim
1945,0,united why dont you deice while the plane sits there with no one in it for 2 hours  or we could just delay 
1946,0,united fuck you for not caring 
1947,0,united its been five days im just asking you to clarify your policy on car seats i dont want to have to take this higher up
1948,1,united question are departure times based off eastern central time or the time zone your actually in
1949,2,very quick ty united auciello i am sorry to hear this can you please follow and dm me the details of what transpired jh
1950,0,united if you lost my belongings then be honest
1951,0,united back at the denver airport and ready for round two today ready to get home
1952,0,united  of course this morning i see a nonstop from iah to sfo but that was not available yesterday unitedhatesusall
1953,0,united 20 minutes plus to get through to a two after the first one transferred me to a spanish hotline is unacceptable
1954,0,united delta lost my luggage from atl to  hdn luggage in denver and said united will deliver my luggage to hdn airport claim hdndl11785
1955,0,united if united loses your baggage they will get it to the airport in the country your in and then it disappears
1956,1,united was on nh10 on united ticket rerouted to iad due to weather in jfk can you get us home on united 5713 or 3277
1957,0,united thank you for wasting my time amp money not only will i now arrive 5 hours late flight to my destination but
1958,0,united do not fly united with checked baggage it will never find you
1959,0,united why cant you have an englishspanish rep call me so we can locate my bag and resolve this issue
1960,0,united why would you overnight my bag wed to an unknown location with a courier company you apparently cant contact
1961,0,united hey thanks again for helping me miss my buddies 30th bday you guys are really a trashy company shouldhaveflowndelta unitedsucks
1962,0,united i have never been more frustrated than my conversations with united who cant speak spanish to the courier company that has my bag
1963,0,united i have never been mislead by a company as many times as i have this week by united airlines
1964,0,united i would never fly united airlines again
1965,0,united i am still in the airport waiting for my flight
1966,0,united your airline has been telling me that my luggage is one hour away from my destination for 5 days
1967,0,united now there is no one to operate the ramp to let us out of the plane in iahwowjust wow
1968,2,united just did thank you
1969,2,united thank you
1970,0,united cancelled flights your flight then sends you an email saying think about your next flight customer outrage httptcokkwiwi97a4
1971,0,united did your super computer  ots pants lots of cranky people in line at cmh reflight booking problems delaying checkins of ontime direct flyers
1972,0,united  you rebooked me to ua1764 after ua 3883 was cancelled flightled i paid for first class ticket  but new seat is 38e can you please fix
1973,1,united we need a new flight to tucson
1974,0,united is your checkin system down im having trouble checking in for a flight that departs in less than 24 hrs
1975,0,united fuck you and your closed premier access lines at ord probably gonna miss my flightstart treating your customers better
1976,0,united good luck with the noenertainmenton6hourflights strategy innovation at work hello jetblue httptcohi76boavxy
1977,0,united no human contact for 2 mths from americanair cust relations or refund dept if ever a problem do u have humans i can talk to
1978,0,united you would think you would clean your ramps our jet is stuck in the snow in newark this would never happen with delta
1979,0,united i would understand if weather was the issue but bc of airline maintenance i had to sleep on an airport floor and lose an entire day
1980,2,united i am  thank you
1981,0,united flight 403 is delayed 40 min bc a missing screw and were in danger of missing flight 6491
1982,0,united wamo66 after 2 hours and 20 minutes most of which i was on hold i was able to get the cancelled flightled flight changed to delta
1983,0,united no ua 6 finally cancelled flighted after hrs of delay the replacement flight leaves late flightr than this one was scheduled tomorrow not cool
1984,1,united sister amp bil stuck in detroit desperately need to be in florida flying w usairways is there anything you can do
1985,0,united overbooked by fifty people the worst
1986,0,united on hold 2x 60 min ea trying to bk a tix to asia your website amp customer service dont want my business korea air it is
1987,0,united i would like to know what is the easiest way to get a refund
1988,0,united help me united i paid for economy plus on a flight that was changed bc of delay will i be automatically refunded
1989,0,united the engineer that designed the 787 door frame to extend half a foot into the plane for seat 27a should be forced to always sit here
1990,1,united i just sent to you
1991,0,united your service need work  check out this bush airport customer service line last nt unitedagainstunited httptcog00saozgtv
1992,0,united you realize youve said this already at least last time you asked if i needed help
1993,0,united thanks    this one was delayed an hour and a half prior to scheduled departure
1994,0,united also your phone customer service is almost useless httptcomb3bjwgoap
1995,0,united lost bag on next flight didnt have time to load during the 5 hour delayconsequence from platinum to gold
1996,0,united a day late flightr one delayed amp one cancelled flightled flight im at a gate with no seat assign lots of standby ppl also waiting
1997,0,united can you not get the first flight of the day off the ground on time   1531  lets go
1998,2,united thank you for flying me out of the mess at iad and out to san diego httptcotlpbaupik5
1999,0,united what does delayed due to customer service mean for ua761
2000,0,united wifi wasnt working onboardalerted attendant re socketyou sent me to a hotel for 24 hours with 7 vouchersno wifi at hotel
2001,0,united flight 1 no luck on standby
2002,1,united do you have plans for an ipad app  the iphone app is great but on the  ipad you have to flip the ipad  is there a beta tks
2003,1,united i tried   we were hung up on twice after speaking with someone then put on hold for 45 minutes  no resolution
2004,0,united im not sure it will have next time
2005,0,united now the weight restriction well try to get as many of you as we can on this plane
2006,2,united thank you but the person in houston could only get me a flight routing through newark nj and im going to sfo
2007,0,united you a bish
2008,1,united thanks  good to know
2009,1,united okay thanks
2010,0,united conference begins in 3 hours up all night due to delays and still waiting to talk to someone about lost luggage
2011,1,united seat 14a flight ua895
2012,1,united is it on a flight now thanks for reply
2013,0,united is 430am and i am in the customer service line trying not to scream epicfailunited
2014,1,united it cant be delivered it has to be held there for me to cross the border to pick up please dont try to deliver
2015,2,united my bag reference id number is ind43728m thanks for looking at it
2016,2,united one lady helping the 12 of us with luggage
2017,0,united flighted delayed for hours 10pm arrival to vegas is now 4am did you seriously lose my luggage
2018,2,united met with agent all taken care of thx for reply
2019,2,united suntoshi i still like you united airlines
2020,0,united 2100 ticket12h biz trvlno wifimissed con fltnext one24hmissed meeting7 food voucherhotel chkout12flt5no wifihotel
2021,0,united still missing my luggage was promised someone would call no call so far flight from shanghai to dc with connecting flight in ord
2022,1,"united are you looking for european flight attendants for paris or frankfurt

best 

fabrice"
2023,0,united you cancelled flightled my flight without notification
2024,0,united since i have an international connection at 9am im hoping for the same thing
2025,1,united need help never got tickets conf ggqzqd
2026,1,united some compensation eg upgrade to higher class for my rescheduled flight to muc today will be appreciated though 
2027,0,united it is too late flight for reflight booking problems now  it is morning already and i no longer need a hotel room
2028,0,united  once again your customer service at the providence airport was horrible do you actually care about customers or just making money
2029,1,sorry united i accidentally populate flightd with you instead of usairways cant wait til u are the only u in the sky newamericanstinks
2030,0,united you have cancelled flightled my flight ua922 for aircrft maintenance im delayed 10 hours now whats my refund options
2031,0,united where is my bag im in mexico about to go build a house amp my suitcase never got on my flight from cle w me i need it san68059m
2032,0,united i know that thanks for the standard reply
2033,0,united you told me you changed my flight and im in the ottawa airport and ac cant find my reservation whats wrong with you
2034,0,united this has been the worst flight experience ive ever had thank you for ending my vacation on such a bad note
2035,2,united thanks for the epic service on 863 always a pleasure outstanding crew httptcotrqlpeinzw
2036,0,united hey its 4am guess what im doing not sleeping why cause you care so little about your customers you let them sleep in airports
2037,0,united no my concerns were not addressed
2038,0,united duh and done bag whereabouts unknown greeeaat
2039,0,united thanks for letting me sleep at dia to ensure you ruin as much of my vacation as possible wait no fuck you unitedairlinessucks
2040,0,united oh ill be sharing alright especially about sleeping in this shitty airport and getting 1hr of sleep all night because ua
2041,0,united maxabrahms if he needs assistance do you expect him to go on a scooby doo tour of terminals until he finds his stuff
2042,0,thanks united for writing back to assist you can return the bag you lost amp clean up the feces sprinkled in your bathroom too much to ask
2043,0,united you hung up on me again
2044,0,united your customer service team in manilla is absolute shit i cant even get a supervisor without being out back on hold
2045,0,united its disgusting and unconscionable the treatment ive received tonight
2046,0,united of course i would like hepl are you kidding me thats the only reason ive been on hold for the past 5 hours
2047,0,united thisiscoach every time my united flight got delayed this is a big frustration
2048,0,united youve got to be kidding me i still havent talked to a human and your robotweeting me and asking for a follow
2049,0,united i wouldnt describe feces sprinkled in your bathroom as an inconvenience to help you might find my baggage you lost amp return it
2050,0,united and the fact that we were treated disrespectfully and lied to by members of your airline that claims to strive for the best
2051,0,united is that all that matters not the fact that were at a different destination we were put through a tremendous amount of stress
2052,0,united 1k member broken seat back broken tv broken light lost bag  gee thnx ua922 awesome job
2053,0,united absolutely disgusting the way you treat your customers isnt there anyone actively monitoring your cust serve this is  unreal
2054,0,united nice i wonder how you pick who to respond to maybe only happy customers are easier i wonder how many of those you have left
2055,0,united averaging 200 minute wait times tonight or what ive gotten no help from you tonight
2056,0,united thanks for nothing really 60 minute wait times when ive had to call back 4x thats 240minute wait times
2057,0,united youre customer service is unbelievably bad abysmal ive been on the phone for well over 2hrs tonight hung up on by yr ppl 3x
2058,0,united you can read the full story when i submit a case to your team about the pilot of flight 6232 and why we are sleeping in dia
2059,1,united whats with the layover in canada from the ua125 is that scheduled
2060,0,united an inconvenience is a weather delay your pilot deciding to waste enough time so the faa wouldnt let him fly is negligence
2061,0,united i bought a ticket with a price that was published by mistake and now i got an email that indicates united cancelled flightled my ticket why
2062,0,united new 737 plane wifi not working entertainment non existent new seats seriously uncomfortable really unitedfail ua1550
2063,0,united  you sure missed the mark on tonights redeye from lax to chicago what a mess you can do better
2064,0,united after 443min of avoidable nonweather delays that appreciation link better be giving out goldentickets
2065,0,united where is our luggage
2066,0,united we just left flysfo delayed httptcoxzbajmiekx
2067,1,united all set figured it out at the baggage office
2068,0,united screws up againto be expected never again
2069,0,united why dont you allow families with small children to board first anymore our next flight will be on another airline
2070,2,united life goal complete 
2071,1,united i have 20 and ill draw you a super sweet picture of your choosing will that get me roundtrip to san diego  its so cold here
2072,0,united flight cancelled flightled to denver service agent offered me a non jet salt lake to denver or red eye out of atlanta then hung up on me
2073,0,united thats called throwing loyalty out the window and trying to give less awards
2074,0,united your unhelpful team sure i did im in bangkok my bag in chicago are u going to pay for my accommodation s until my bag arrives
2075,0,united id hardly call going from 10000 miles to 1000 miles a ticket cutting edge about 110 the perk
2076,0,united thats not an apology say it
2077,2,united just sent a dm thank you for the acknowledgment
2078,1,united download jeokoo the american app for air travelers
2079,0,united been on hold for almost two hours trying to talk to someone about a cancelled flighted flight tomorrow morning what do you suggest
2080,0,united no apology cool
2081,0,united you ask a lot of customers who  you routinely screw over you know that right
2082,0,united im a first time solo female traveller and its pretty scary being in a foreign place not knowing where your belongings are
2083,0,united i am who knows where my bags are do i just wait around and hope they arrive no one has answers i have plans and no answers
2084,0,united somehow i knew that youd wait until i was airborne to respond hacks jokers neveragain
2085,0,united missing flight attendant  delayed flight prime example how 1 person impacts 100s of people hnl gt iah ua252 wastedtime
2086,0,united has me stranded in texas and then hangs up on me when im trying to figure out how to get home cool
2087,0,united we have tried to change our flight three times on the phone and got disconnected each time
2088,0,united poor showing today no assistance to passengers who mis connected due to maintenance and waiting for baggage
2089,0,united has been showing the same tone deaf video for all these years about how wifi is coming hahnot before i leave virginamerica ftw
2090,1,united can i get a follow i fly with you for christmas
2091,0,united more people stranded cause you suck better yet you weasel out of flight booking problems rooms for people claiming weather httptcoflcnnn2usd
2092,0,united look at all the delta flights that landed while your pilots claimed they couldnt fly 6232 to jac httptco6kp4m0r1f7
2093,2,united thank you much appreciation for your help
2094,0,united been sitting on flight 435 for an hour after landing in newark first no gate then no jetway operator seriously
2095,0,united worst customer service experience ever 40 minutes to get the jetway to the plane at ewr tonight flight 354   disappointed
2096,0,united  not only 2 hour delay  double booked seat nit parked at wrong gate  incompetence at its finest  been waiting  for over 1 hr
2097,0,united look at the people tryn to sleep in the airport due to your shitty company not comping rooms after cxl flight httptcoo1u96xc3bo
2098,0,united  routing a person from houston to newark nj  and then to sfo is not acceptable
2099,1,united phone
2100,0,united freakin
2101,1,united pick
2102,0,united suck
2103,0,united 25 minute hold is 1 hr 25 min abc11wtvd
2104,0,united 20 yrs of flying continentalunited exclusively i get why everyone hates you  fl1289sfoewr getmeoffrhisfuckinplane
2105,1,united 24 seats available on the 215 pm from ord to rdui need 2 seats please
2106,0,united im still trying to get things worked out and you have yet to respond back
2107,0,united screwed up our reservation they assigned a new  to just one of us amp when they changed our flight only changed the original 
2108,0,united 25 min hold has now progressed to over an hour9196750985
2109,0,united you suck
2110,0,united yo you need a new website really badly this day and age
2111,1,united if i was rebooked do i have to pick up my luggage
2112,0,united how can u not have gate ready or gate agent for going on hour two
2113,0,united just dmd
2114,0,united had a different fiasco on my outward trip and was rebooked on to qantas laxsyd no ff miles show up in my account for that 
2115,1,united i am following  you need to follow me for dm
2116,0,united it would be great to get a callback from the agent that disconnected me trying to put me on hold after waiting to connectfor 60min
2117,0,united not a good day to fly u two delayed flights still on plane at ewr waiting over 15 hours for gate get to gate no gate agent
2118,1,united just called and did it should have earlier because im being sent to dca first and then to pvd we may rent a car instead
2119,0,united my luggage is set to go to dca however i am rerouted to dulles currently in nolo however bags are in houston can you fix this
2120,1,united i went from sacramento to minneapolis at the end of october 2014 in business class
2121,0,united im extremely disappointed w my service for this trip as a united mileageplus explorer card holder
2122,0,united i hope your corporate office is ready to deal with the rage created by your shitty service and bullshit pilots unitedairlinessucks
2123,2,united such a relaxing space for a drink before my flight at united global first lounge httpstcoj4cj0lrf2d httptcodtlguq1kak
2124,0,united i will never fly with you again i went on vacation this week and you lost my bags both ways now i have no clothes thankyou
2125,0,united sadly this wasnt just due to mother nature investigate this incident and your employees at sfo terrible customer experience
2126,0,united flight ua90 is taking off now after 1750 was delayed over 4 hrs 30 passengers to miss their flight to tel aviv
2127,0,united 30 of us on flight 1750 trying to get to tel aviv that is trying to take off right now with out us so cruel next flight is 350pm
2128,0,united considering im now stuck in newark with virtually sleep in 30 hours i doubt it  hope car rentals are available
2129,1,united i see several economy plus can you put us in those we dont have to be seated together
2130,2,united what a really great amp flattering story about you you should be very proud  httptco7br5t5qcxk via parachuteguy
2131,1,united i see you coming to get me and aggiemensgolf in hawaii 12thman httptcog8dka3edhf
2132,0,united airline sucks customer service sucks no courtesy incompetent  passengers do not matter bet the ceo is just doing fine though
2133,0,united do you expect to cancelled flight flights out of denairport tomorrow morning given the storm
2134,0,united also ran out of water and refused service costumerservice legit jk
2135,1,united i have a question
2136,0,united can you increase the legroom  how airlines compare httptcodiufep8n2q via cnnmoney
2137,0,united on a 4 seg flt yvr to zurich why would you credit all miles and but only 2 segs on full fare
2138,1,united i see two flights with two seats in the morning can we get on those
2139,0,united 6377 and now they sent our green tagged bags to the luggage carousel its been one mess up after another bad day united
2140,0,united the lounge tells us they have no pillows for my grandma as one of the ladies opens the closet and i see 2 right there unitedlies
2141,0,united the drunk guy you threw out of flight ua936 4hrs ago is better off than the rest of us held up for 5hrs in the plane without food
2142,0,united sitting in denver airport waiting for a plane to be refueled for an hour and a half hurry the fuck up united you fucking retards
2143,1,united we will be at the airport first thing in the morning
2144,0,united im rebooked on a flight tomorrow even though i had 1st class seat orig i have a lousy coach seat
2145,0,united well this one missed the mark  she was in a snit from the minute i stepped up to the counter
2146,1,united doesnt have to be same flight 2 and 2 will work also
2147,0,united who compensates is for the delays caused by the fact that you dont have enough flight attendants httptco96apr35qan
2148,0,united weve been seating for 5hrs inside flight ua936 at iad delayed weve only been offered water amp cookies in business class failed
2149,0,united please get me off this plane ua57
2150,1,united yes on a nonstop to memphis tomorrow morning with the snow coming in i got my fingers crossed it will go
2151,1,united traveling with 3 young kids chose our original flights for a reason
2152,0,united have since dropped to 2 layovers but still not acceptable
2153,0,united our 1 layover itinerary was swapped for a 3 layover itinerary  really
2154,0,united your app says flight ua936 to zrh departed 245hrs late flight but 5 hours late flightr we are still seating inside the plane in iad  failed
2155,0,united not completely  our flight was changed in july but we never received notification
2156,1,united are there any upgrades avail to get us all on the same flight
2157,0,united wife and i have two new destinations and im stuck in dc until monday with no bags
2158,0,united no i dont spoke with baggage contact at 1800 number said they will try to get bags to stay at iad for pick up tmrw
2159,0,united can you make sure i'm on the upgrade list for 223 ewrpdx using my gpu priority got a weird email about it
2160,2,united so is that two seats avail so far for us
2161,0,united has once again earned a place as the worst airline in the business
2162,1,united is flight number 1142 denver to las vegas 1125 on sunday feb 22 cancelled flighted 
2163,0,united when i read it say  in some cases can you please define this for me when for example would it not be the case
2164,0,united im trying your wifi on ua1616 but sorry it really slow even spotify lagging and that isnt a hard stream
2165,0,united not until tomorrow night and the hotel voucher had higher rate than travelocity not loving cost but hard working staff
2166,0,united flight ua1459 sitting at newark waiting for a gate seriously threehourslate flight
2167,0,united why dont you ever print my known traveler number on my ticket because of this i never get to use the tsa prescreen i paid for
2168,0,united boarding was decent 3 useless agents that dont speak english after 25hrs of hold 6hrs of mech delay not so much
2169,1,united after all i have been through on this trip can you get me on another airline home
2170,0,united flight was cancelled flighted after the last opportunity to rebook us on other flights this evening passed
2171,0,united boarding a plane would be much faster if you boarded back to front instead of front to back makessense efficiency travel flying
2172,0,united its 956 and the desk attendant stated we would sit awhile until given the all clear lack of communication seems to the norm
2173,0,united had been suffering immensely ever since this merge  hopefully ill never have to fly united ever again 
2174,0,united id really like to get off of this plane now
2175,0,united possibly the worst airlinegave them three chances second time in 2 weeks a flight has been delayed and or cancelled flightled due to mechanics
2176,0,united cabin pressurization issues are pretty serious flight 1109 landed in washington because of it my head is pounding
2177,0,united sandra at ur international checkin counter was rude and offensive  she commented she didnt care if i complained cuz she had 25yrs
2178,0,united my contact stuff is in the bag and im legally blind this is so messed up
2179,0,united did i mention that i was on the plane so is my luggage my luggage that im not going to have for how many days
2180,0,united 3 times ive called customer services each at least 40 mins each time cut off by your operators why cant you call me back
2181,0,united tell me that youre at least going to cover a room and get me out of here
2182,0,united omg you just bumped me off the last flight can this get any worse
2183,0,united which just speaks to basically the worst designed web system ever
2184,0,united yeah i tried that about 10 times for two different tickets and it told me to try again late flightr
2185,0,united please fire the captain of flight 6232 today he single handedly ruined every passengers day by being a piece of shit unitedsucks
2186,1,united u blow
2187,0,united what exactly do you hang on this hook httptcozhxok07aqa
2188,0,united  flight cancelled flightled 4 hrs at airport to book a new one for 95 just got two invoices for the flight each for approx 300 really
2189,0,united why do you hire pos pilots thanks for ruining my trip and not allowing me to see my buddy as he turns 30 unitedsucksdick
2190,0,united your airline is again rated the worst in america so youve got your work cut out for you its bc you treat customers like garbage
2191,1,united whats the best way to get your tickets print off at home or go to check in desk
2192,0,united pay for my hotel im a broke student help
2193,0,united all 4 of us are on standby in houston tomorrow for flights to calgary if you could get us on one or two of those that would help
2194,0,united what a nightmare  both sides of my flights are a disaster  at houston getting attitude cuz i was sent to ticket counter
2195,0,united youre terrible
2196,0,united it was eventually explained that weather conditions too extreme to get luggage off planes will be sent on but i wont be for days
2197,0,united anyone there did you read my dm
2198,2,united 732 from denver we just boarded fingers crossed we get into the air
2199,0,united ewr to mco made unplanned landing because of pressurization failure worst pain ive ever felt i thought i was going to pass out
2200,0,united how does that make a flight takeoff on time and regardless it makes me late flight because now i have to wait for my bag at baggage claim
2201,0,united its been over 3 hoursat what point do you let people off of the plane foxnews cnn msnbc
2202,0,united trying to get a customer service agent  just landed in sfo  cant fly with 3 layovers with 3 kids
2203,1,united why are there no early morning flights from hnl to anywhere in the continental us example monday 420 need flight to phl
2204,0,united nope i gave up  maybe theyll deliver it
2205,2,united thanks for the upgrade please try to get my company to approve more business class travel
2206,0,united more and more delays no cs help at all no notifications
2207,0,united and waiting
2208,0,united hoping there is a spare ac for 1171 tomorrow  have a ship to board  the sched aircraft is delayed from previous flts
2209,2,united hubby made it by the skin of his teeth   
2210,0,united the incompetence is truly stunning at this point 4 hours on a plane for a 175 hour nonstop flight
2211,0,united 1st u delay my flight for mechanical failurethen 2 hrs on the runway amp 13 hrs late flightr im still here with a lost bag amp no resolution
2212,0,united is the worst
2213,0,united still waiting
2214,0,united thanks for the reply to clarify the airfare is similar to your likely intended peer group the 3 beer charge however is not
2215,0,unitedlies lies liesstill sitting at the gate have not moved an inch httptcolulgnweffh
2216,1,united i have requested upgrade for ewr bom flight end of may miles  copay when will i know if i am upgraded
2217,0,united amp finally he was told he couldnt use the front of plane restrm he was row7 though myselfothers in rows behind him used wno issue
2218,0,united customerservice at dullesairport could not be worse i get the bad weather but this is awful
2219,1,united any plans of restating nonstop service between iad and south florida  we miss our flights to fll
2220,0,united instead of be told when we board we have to wait for the emails telling us about the delays
2221,0,united additionally my husband paid for tv service amp it stopped working about halfway through the flight
2222,1,united following
2223,0,united unfortunately they didnt i asked the staff if they could help they said we should ask ppl in our row to switch but no one would
2224,1,united please update what is going to happen to passengers now that flt ua14 has been cancelled flightled
2225,0,united your baggage person told me to go through aircanada  theyre handling my connecting flight
2226,0,united i sent a pm over two weeks ago and have heard nothing  horribleservice unitedsucks
2227,0,united well to the degree that he could just to know after this experience im cancelled flighting my miles card thank god for delta
2228,2,united thank you excited to be working with you guys
2229,1,united could really use your help getting our bags at iad were headed to yow but now going to yxu
2230,1,united it appears there are six flights to calgary tomorrow is this correct
2231,0,united and yet we still havent left yet and i cant watch my prepaid directtv firstworldproblems
2232,0,united yr team have me on hold for over an hour unhelpful pls can you answer my question
2233,0,united let us know when you find everyones luggage thanks unitedairlines
2234,1,united do u serve peanutsnuts on yr flights yr policies r confusing contradictory advice pls help anaphylaxiswill u ask those 2 refrain
2235,1,united is there another airport closer to calgary we can fly out of tomorrow
2236,0,united nope im on ua 174 that was supposed to leave at 647 but are still at the gate apparently we are about to pull back and deice
2237,0,united still do not have my bag its in the clt airport was originally told i would have it by 2pm
2238,1,united yes about an hour after landing
2239,0,united just texted me to say flight is delayed due to air traffic control bs they pulled the plane in late flight lies
2240,0,united 6 minutes to boarding at b12 in ord no sign of gate agent a little help
2241,1,united on flight 1220 right now
2242,1,united can you help me get a flight out tonight to houstonjust dont want to be stuck here till monday with all this bad weather moving in
2243,0,united website says my flight is on time it leaves in 15 min and nobody has boarded yet pathetic needtobehonest
2244,0,united from the air another missed cnxn 2day atc went on strike in belize this am now family amp i miss cnxn in ewr please see my dms
2245,0,united we are the airline that has cancelled flightled flights tomorrow to the nyc area
2246,1,united hoping to get out earlier than 223 only phone option or assistance with hotel
2247,0,united having to pay for a hotel room in cleveland because of last minute cancelled flightled connecting flight booked through unitedunimpressed
2248,0,united i was on ua3782 and it was cancelled flightled im waiting at customer service
2249,1,united i was on ua1069 today and left my sunglasses in seat 26f please help me get them back unitedairlines
2250,0,united flight has been delayed for another hour so only have 24 mins to transit at lax extremely unlikely i will make it
2251,0,united 4595 we are now going back to the gate bc of something overheating after sitting out here for 3 hourslove united but this stinks
2252,0,united congratulations united fail again sky at a gate with a plane full of people waiting on 2 weather gets worse now we cant leave
2253,0,united thank you for leaving my bag in houston despite what your system says i was definitely on the flight
2254,0,united how come a 27 shuttle bus from lga to ewr has electrical power outlets but our new airbus interiors do not whyjeff
2255,0,reply to united  doesnt do any good to check outlets preflight when moved to different equipment after boarding due to malfunction
2256,0,united 15hr flight wbroken dreamliner media system witness mental breakdown as we bounce off walls remind me why im 1k
2257,0,united i was rebooked thru sfo but arrive 9 hours late flight and miss activities i asked to fly today with stop over was told id have to pay
2258,0,united never again
2259,2,united tonight you made this fred flintstone happy with an upgrade to 1st class httptcogkgkzlawpr
2260,1,united who do i need to contact regrading a complaint and to get a voucher funds for future travel on united
2261,0,united is trying to strand us in houston until tomorrow morning pretty sure overflight booking problems and maintenance arent our fault
2262,0,united  your costumer service today in the providence airport was sucked recommend your airline learn to check the weather and be honest
2263,0,united fire yr rep who refused to put me on a flight that i had a boarding pass and seat on full explanation and her name in complaint
2264,2,united thats great pls let me know when u start
2265,1,united ehsanismpowered lmfao
2266,0,united god damn fucking crew wont be here till 640 so youve known for over an hour and a half the flight time was bullshit
2267,0,united you really do have a culture problem everyone i tried to work with blamed someone else or told me how theyre short staffed
2268,0,united sucks
2269,0,united i can understand that but to not have another plane available when there is a full day till departure is unacceptable phoenix
2270,0,united is honestly ruining my fucking life right now never again
2271,0,united flight cancelled flightled to bdl and stranded dullesairport waiting almost 2hrs at customer service shout out to diligent agents
2272,1,united wheres the crew for ua748
2273,2,united thanks  not sure arranged move to the earlier flight but im at the gate with a seat assignment  super nice agent at gate c4 ord
2274,0,united quality work going on here httptco9xbo5dakak
2275,0,united no customer service rep could confirm where my bag was amp each gave me different info ruined 2 events i had today disappointed
2276,0,united weve let you know how to help the millions of customers youve treated like garbage its no coincidence ur ranked worst airline
2277,0,united yes after landing at 930pm last night spoke to 10 baggage claim customer service reps finally spoke to one amazing ticket agent
2278,0,united charging 6500 for biz flight to uk  somewhat egregious charging 3 on top for a sam adams draft at the united club is usurious
2279,2,united i see thanks for explaining
2280,0,united your social listening capabilities are awful if this is the reply for the context in which you were mentioned stevelord212
2281,0,united if you follow me i will dm you my phone  which you can call
2282,2,united after an hour wait my issue is resolved i did contact customer service to comment on the wait time thanks for contacting me
2283,2,united yes they did must have fixed the broken ramp thanks
2284,0,united flightua1750 is basically a prison on the runway  sfo 6delays 4hrs of sitting no water no answers reminded y i hate this airline
2285,2,united thanks
2286,1,united hey i missed my outbound flight  can i still use my return ticket
2287,0,united says usairways  is the final carrier  us air doesnt have it i want my bag not a claim not an im  sorry i want my clothes
2288,0,united seriously 24 hrs to get bags from iad intl arvls to carousel 2 for custs wcancelled flightled connects i understand irrops but ridiculous
2289,0,united most terrible flight experience happening to everyone right now on flightua1750 6 delays 4 hrs total missed all my flights now thnx
2290,0,united usairways americanair americanone one of you has my bag claim 4016688561 and i want it in mga now
2291,0,united you have failed so uncontrollably today that its beyond repair im beyond livid with your absolute disregard to operations
2292,1,united the opal dragon book the dragon ali has woven his murdering ways from the philippines to australia httptcon2fvelcygz
2293,0,united a friend traveled via ua1470 today and never got their luggage what recourse does the person have buy clothes and get reimbursed
2294,0,united i keep getting kicked to an error message when trying to purchase a flight on httptcop3n2w8jfps have tried at least 4x
2295,1,united  any way to get a message to an international flight gate at ewr      road conditions are horrible trying to get to flight 
2296,1,united hello we are doing a world record attempt on the amount of ball point pens in a collection please could you help with a pen
2297,0,united you have a culture issue
2298,0,united rep wouldnt rebook this is such a waste of time and poor communication
2299,0,united my flight is late flight due to mechanical issues 3 of 4 flights in past 10 days
2300,0,united employees almost seem happy when delivery terrible customer service
2301,1,united can i get your service desk  at iad
2302,0,united its 2015 how can my flight from a major city already be cancelled flightled 24 hours before departure due to weather  backup planes
2303,2,united kurt and the crew on ua1745 were amazing today they made my sons birthday with their kindness hope to fly with them again soon
2304,0,united been on hold on the phone for well over half an hour waiting to make a reservation change i wanted to make online help
2305,0,united 22 instead had to wait on plane from ottawa that never came now im back home and have to try again tomorrow suitcase still lost
2306,0,united im glad u can solve the prob but my experience remains  will not fly again on united
2307,0,united u cancelled flighted my flight from iad to jax was supposed to use plane from bna but u used that plane for another destination instead 12
2308,0,united appreciate the early arrival of ua1002 but any chance ord will ever bring the bags out
2309,1,united  it is possible to make a ticket change via twitter traveling internationally and cant make calls thanks in advance
2310,0,united a broken luggage and a mild case of food poisoning from ua5 lhriah who can i email about this
2311,0,united just filled it out hope someone responds before we book our next trip
2312,0,united friends been sitting in houston since 7am flight cancelled flightedstill dont have any answers badcustomerservice  10voucherwhatajoke
2313,0,united meant changed planes  i hate seating over wing if u wanted i would have booked it  u will get formal complaint
2314,1,united give me an email address and ill send the actually screen shot to you
2315,0,united u guys did it again changed ages and double booked seats so i had to ive even though i have platinum and the other person none
2316,1,united also checked email you have on file for me and it is correct
2317,0,united haven't before and haven't this time amp have checked spamjunk mail just in case--nothing
2318,0,united sloppy stuff you dont see anymore  united has raised my expectations  this team was poor
2319,0,united how long does it take to get a response from your customer service about a complaint done through email
2320,0,united no bag tagging led to many people backing up the aisle to front with bags
2321,0,united cabin crew were huge offenders stood as a conversational cluster blocking exiting passengers
2322,0,united allowing passengers on my flight to block exit of plane
2323,0,united no wheelchairs
2324,0,united no commitment to a good turnaround an operations mgr would have counted a dozen small issues with individual performance
2325,0,united the nightmare continues httptcotsvgbrl15f
2326,0,united this team added 30 mins on turnaround
2327,2,united as a million miler with ua and flying almost every week i observe gate and flight crews committed to good operations
2328,0,united call wait times are over 20 minutes and airport wait times are longer
2329,2,united thanks we did
2330,0,united yes ive been waiting for four hours and no one has been able to help me
2331,2,united thank you for compensating us for our 4 lost bags we will fly with you again unitedairlines
2332,0,united we are sitting on the runway for 2 hours it is ridiculous
2333,0,united no your service here pretty much ruined my day but thanks for the weak attempt
2334,0,united what you forgot to tell them the flight was coming thanks for allowing me to miss my connection
2335,0,united such as deodorant shampoo toothpaste seems like that would be limited to 70oz correct
2336,0,united why was i forced to check my rollaboard on ua 715 plenty of room in the overhead next to my seat httptco5xvnnmltiw
2337,0,united please dont take my membership away 
2338,0,united please get me an economy plus seat awful day of 2 cancelled flighted flights after lots of planning
2339,0,united has me stranded weather not to blame 1hr hold to speak to an agent that doesnt understand the concept of time zones thanks
2340,1,united  yaayy yay prom httptcodxicoyioxf
2341,0,united but your system gave my seat awaynow im 27l economy not econ  seat how did you give my plus seat away
2342,2,united i just asked my boyfriend to prom over the loudspeaker on flight 494 he said yes best day ever thank u so much
2343,0,"united yep--used that twice no case id numbers assigned just tried it againget screen that says ""thank you for submitting your request"""
2344,0,united please you moved my seats and lost my upgrade i had seat 20l i have a ticket in my hand for 20l
2345,2,so appreciated united
2346,2,united hmmmseems like this could be something to be changed to be more flyerfriendly
2347,2,united no problem just follow me back so i can thank you
2348,0,united any help is appreciated thats a looong wait for help on something thats not his fault
2349,0,united my husband is supposed to fly rdu to iad then iad to fra leaving in 2 hours you cancelled flighted his flight and theres a 1hr wait on phone
2350,0,united is probably the least satisfactory airline ive ever been on never fails to disappoint
2351,2,united this flight has been amazing this is the best flight i have ever been on i am not kidding service is incredible
2352,0,united not sure why u call it customer care  should be customer we dont care
2353,0,united who is in charge of making decisions over there cancelled flightling flight ua1150 was unacceptable i should be in belize right now
2354,0,united i fly americanair normally  this doesnt happen to me with them  ill let your flyers provide their own feedback thank you
2355,2,united the upgrade to first class was a nice way to fix your earlier mistake thank you
2356,0,united how about plowing the snow at a gate before the plane arrives so we dont sit for 45 minutes after an 8 hr flight fail
2357,1,united saturday this morning man dies from ebola httptcohxvvis0vww
2358,2,united rhonda c at atlanta airport redeemed you guys she got us straightened out
2359,0,united ok so what is being done about my experience my family had a terrible experience for 1200 its kind of like being robbedexplain
2360,0,united great job losing one of my six bags on a direct flight  dont know how you manage to do it
2361,0,united the worst customer service in denver
2362,0,united ruined my day amp start trip sfo to gig both legs changed lost my paid upgrade amp 200 1st class seat amp moved me from econ  to econ
2363,1,united so whats allowed or whats not allowed to be carried in my checked baggage
2364,0,united now been on board with no movement for 25 minwow this experience just keeps getting worse and worse
2365,0,united have an employee at the gate 15min before boarding like u expect ur customers to be a competent company like ur rivals
2366,0,united no wonder the cabin is filthy badservice
2367,0,united and then when we asked the stewardess to take the disinfectant wipe as trash she said not with my hands badservice
2368,0,united i need united to be a better airline
2369,0,united flight was cancelled flightled due to mechanical issues but when i ask for cab fare they say it was weather and cant help me
2370,1,united i havent booked yet im asking before i book
2371,2,united hi there looks like my connection is delayed too so ill make it thanks
2372,0,united luckily i had my disinfectant wipes and did your job for you youre welcome badservice
2373,0,united you really should clean the food and coffee stains off of the area around the seats when new passengers come aboard gross
2374,2,united cldnt be happier w the many plastic wing pins given to me on flight 494 i love them amazing staff so nice httptcocbv7f3kbkx
2375,1,united since ua 1226 ordewr is delayed pushing it into meal time does that mean it will be catered with meals in first
2376,0,united help invest more in your planes and your people and less in stock buybacks and executive pay maybe then you would not disappoint
2377,0,united roc flight cancelled flightled love my snowy drive home with no useful substitutes
2378,1,united correct  whats correct  sorry im lost
2379,0,united thats a crazy long form you need something other than a video
2380,0,united i hope not to see the same issue on my return flight tomorrow
2381,0,united flight just cancelled flightled this is ridiculous
2382,1,united im flying ua but g with a3
2383,0,united you shouldnt page ohead that its best to call 1800  on hold 26 mins
2384,1,united we have developers flying down tmrw morn w45 min layover there is an earlier flight to have 15hr layover can move them up
2385,2,united thanks for the reply  if you can get me a better seat on my next leg to munich that would be nice
2386,0,united appreciate getting put on hold for 20min and then getting hung up on because i was requesting help for big group ill try delta
2387,1,united home is calgary can you get us there without the added expense of accommodations and meals
2388,0,united thank you for your reply  my frustration is that spending a upgrade just puts you on a wait  list
2389,0,united nathankillam or your staff could try not throwing the luggage around
2390,0,united 4 of us are stranded   and flying from new orleans to huston tonight and we will be stuck there for two days rather fly than wait
2391,0,united hello i am flying first class and am behind 20 people on zone 1  pls pass on to app dept  you should board 1st class first
2392,2,united thank you for taking care of my mom and reflight booking problems her flight in phl
2393,0,united cant get anyone to deal with me in person cowardly customer service i cant be looked in the eyes by anyone
2394,0,united nope called lost the seating preference i paid for and here i still sit well see what happens w my flight late flightr
2395,0,united stuck in dc trying to get to denver the engine shut down twice on us at the terminal got any available flights for me
2396,2,united ill check it out appreciate the response regardless
2397,1,united nope  no case id either time
2398,0,united yes 1427 cancelled flightled moved to 333 ill figure out car rental changes and such
2399,0,united troubling news time to raise the bar on legroom httptconmbhngnmki
2400,2,united 1632 was phenomenal frm gate sea to gate iad
2401,2,united thanks hopefully this is easily resolved
2402,1,united a3 gold so the international baggage limit apply when booked on 1 ticketeven for a domestic leg  what if i travel with 2 friends
2403,0,united terrible travel experience traveled 8000 miles roundtrip but two cancelled flightlations of short hops cost me two days
2404,0,united why are you charging people to see the freaking flight map httpstcoagpb45v8wt
2405,0,united my flight from mco has been delayed amp scheduled to arrive after my connection departs what options do i have
2406,0,united is not a company that values its customer amp after reading tweets to them im not the only one who feels that way lostmybusiness
2407,0,united i was insulted disrespected and met with incompetence at every turn how about a voucher for a domestic round trip
2408,0,united day to iad and cvg to iad both cancelled flightled by united but all other airlines operating friend stuck and now miss intl flight help
2409,1,united already dm you my concern pls check
2410,0,united well if you dont want your customers to be frustrated compensate them appropriately when you screw up royally fakesincerity
2411,1,united im aware i fly a lot  just sad i had to change my shoes boots ha happyflight
2412,2,united i will thanks
2413,0,united employees are the angriest angstiest group of people anywhere except for tasha at checkin at iah dadoralive
2414,0,united but its doubtful hell fly united again and he will be traveling a lot as a sales manager covering all of north america
2415,2,united they finally gave in a let him on after they threatened to send him back to vegas on coach thnx
2416,0,united worst customer nonservice for sure
2417,0,united worst airline ever
2418,1,united same flight number different flight im heading to mpls
2419,1,united flights taking off from iad this afternoon
2420,1,united i will i have to get to bangkok i have just 17 days to spend with my husband in his mid deployment leave like to get there asap
2421,0,united just let the employees know that good service and a kind attitude towards customers is vital in this kind of business thanks
2422,1,united and a husband
2423,0,united need assistance line is out the door and travelling with 3 kids
2424,0,united friend at ohare and cant get on flight bc they say no proof he bought 1st class tkt he has boarding pass
2425,2,united gave me a smile today with a zero award  computers have some sense of humour  httptcojnqnbk7hut
2426,0,"united right now at tropic air in san pedro belize line out the door all due to elected amp appointed hacks httptcokkedjnrtwo"""
2427,1,united i take it as a compliment that i was mistaken several times as a member of your staff on my flight time to remove my scarf 
2428,0,united your new mileage policy is awful before i might have paid slightly more for united because of miles now theres no difference
2429,0,united can anyone assure me that the aircraft coming to denver had left its previous destination flight 3618
2430,0,united yes refund my ticket and give me email address to let u know what happened
2431,0,united i would like 2 speak united vp of custexp jimmy samartzis i sent a surveyemail about my awful flight exp httptcootfz7cyguq
2432,0,united we are delayed in san pedro belize we are scheduled to fly out at 3pm from belize city to houston will you wait please
2433,0,united hello united you should take care of your call center in mexico city office terrible attitude from the lady who was helping me
2434,0,united great  im guessing you were late flight to open service is horrible youre overcharging and dont care that everyone is miserable
2435,1,united im glad 1k means something lol
2436,0,united unbelievably disappointed delay after delay stop messing with my life
2437,0,united what a really great amp flattering story about you you should be very proud  httptcooktukjy92o via parachuteguy
2438,1,united i was able to get a seat on earlier flight sfo to ind  can you add me to 6pm ord to ind
2439,0,united im on snowy roads to bwi i just called mileageplus amp told flight was cancelled flighted 1 12 hours ago i rcvd no notification pls help
2440,0,united i interviewed yesterday as a flight attendant i was the last person the recruiter said they lost my file n came back to interview me
2441,0,united remember in business a pleasant experience means you will tell a friend a bad experience means you will tell everyone you see
2442,0,united let me assure you my travel time is 4h2m not 5h2m timezones accuratetraveltimes 3rdtimethishashappened httptcoe0c9bi09cf
2443,0,united u bums how do u lose the biggest bag on the flight
2444,0,united is to airlines as comcast xfinity is to cableinternet
2445,0,united customers  customer service  httptcoqp6aw3nlip
2446,0,united great decision making skills flight ops iah bag makes a 10 minute connection and i dont flight pushed early disappointed
2447,0,meanwhile they fucked my flight united the festivities are already in full swing at the united fairway club overlooking the 17th hole
2448,0,united in the process of purchasing ticket when prices changed unbelievable ripoffs pricediscrimination
2449,0,united although i am stranded in chicago ohare for another 8 hours any chance your crackerjack service team could provide a meal
2450,2,united all flights cancelled flighted  trip refunded without difficulty staff extremely helpful no complaints way to handle bad weather
2451,0,united 14 hours after landing in atl amp i still do not have my bagswhich means no clothes or makeup unitedairlines nothappy
2452,0,united bullying in the workforce not ok get gate agents 2 work as a team 2 against 1 is never cool delays flights unitedairlines
2453,0,united really fucked my day up hilo to lax 2hr30min delay because of software missed connection getting home 8hrs late flightr no upgrade nothin
2454,0,united send someone to the customer service counter in person dia concourse b across from gate b36a
2455,0,united im not sure why i expected anyone to be here httptcobnflhpxtmw
2456,0,united this is not true gate agents 100 caused this and were not helpful thanks for making me miss connection httptcoxaizw2isml
2457,1,united yes luckily i was there
2458,0,united its my 21st birthday and my sister is coming to celebrate but her flights keep cancelled flighting plz do all you can to get her here
2459,0,united whats the hold up with flight 6475 from slc to den
2460,0,united denphx flight tomorrow cancelled flighted asked for overnight 2nite in laxsna told not without paying thats wrong
2461,1,united can you please follow for a dm
2462,2,united thank you for the help
2463,0,united yeah that didnt happen
2464,0,united why do i still not have my bags they arrived 10am ampwebsite says theyre still at the airport2 12 hours late flightr nothappy
2465,0,united had a maintenance issue stuck in geneva with meal voucher that wont even cover a plate flight of spaghetti really
2466,0,united hate when i get bumped out of the seat ive selected amp empty row and moved to another seat nonempty 1k flt803 nonupgrade
2467,0,united no announcement re extra baggage find an empty bin down to aisle 20 back up with baggage to my seat row 7 your agents argueing
2468,0,united bags arrived  i sure miss the customer focused days when i used to fly continentalair1 heres hoping united wakes up
2469,0,united total bshave 1st class seats for connecting flight your crew late flight we miss connection had next plane yet u dont honor it
2470,0,united too much info to share via tweet please send me your name and contact info happy to supply you with images and cs rep names
2471,0,united once again your lack of customer service astounds me you are the worst airline in the history of airlines train your staff
2472,0,united extremely disappointed in flight6831 united left crew and pssgrs stranded in rain  gate with no cover left psngrs 2 depart plane
2473,0,united besides landing the plane overall customer service experience has been poor late flight and rude workers plus missing luggage
2474,1,united i was just calling the global services help desk so via phone
2475,1,"united on final pls dont let my connection leave
conf npbhd0 httptcoewxwxidtfx"
2476,0,fuck you united and your shitty fucking information httptcoscqujbvsta
2477,2,united youre good thank you
2478,1,united how much does a ski bag cost to check  bag contains 1 pair is skis and one pair of poles
2479,2,united wasnt frustrating well not in any way relate flightd to yall anyway impressed that i made it
2480,1,united  no thanks
2481,1,united i got it now wouldnt let me log on with my email thx heres hoping for dtwase without issue today
2482,2,united oh the wifi router is on top of the fuselage 
2483,0,united on sfogtaus ua343 217 is9jx1 my seat appears to have had a mite problem dr recently confirmed over 50 bug bites were mites
2484,0,united come on reopen 1285 at ord and clear your growing dc backlog
2485,0,united customer service 16hr delay coupon can only be redeemed on website which has 200 higher prices than expedia call wait time 55mins
2486,0,united im strongly considering taking my business elsewhere unitedairlines
2487,0,united your website wont allow me to post the required document i keep getting were having technical difficulties
2488,1,united lounge  heathrow used by airnzusa httptco6hjucp694l
2489,0,united really needs to start upgrading their planes no tvs amp then the inflight wifi is currently unavailable unitedairlines
2490,0,united i am not digging the new mileage earning plan i would earn about 13 of the miles i do now any changes to the award ticket prices
2491,0,united outsourcing ticket and gate agents at mia ill advised you did it in roc and service went downhill keep employees and fliers first
2492,0,united was just hung up on by customer service after waiting 30 min on holdguess that vacations not happening website wasnt working
2493,0,united bad idea to let 200 people back on the terminal with food vouchers but allow only 15 minutes to get anything  long lines ua1523
2494,0,united whats going on with the mileage plus accounts login through username and email have been down for at least three days
2495,0,united what incentive do i have to give you another chance
2496,1,united my dad booked through orbitz and due to weather he cant make it to the airport can you help him
2497,0,united finally i get the right response united must check this issue ua 1514 ewr to puj on friday 022015
2498,1,united 787 to begin newarklondon heathrow route on may 6 panynj boeingairplanes froschtravel httptcordj1mwflg1
2499,0,united baldordash rebookedarrived 8 hours late flightr  last year 9 hrs to san diego and the no inflight entertainment
2500,0,united lost bag in huston we leave for a bahamas cruise today from nola and had to buy all new stuff customer service is non existent
2501,0,united site errored out at last step of changing award now cant even pull up reservation 60 minute wait time  thanks united
2502,0,united you get a 2nd chance today as i fly to adam lets see if you can redeem yourself after that last horrendous trip to the states
2503,2,united very impressed so far an app thats worth a damn and sms updates on my flight
2504,1,united any last minute flight deals for your cute little frequentflyer   my friday flight was cancelled flightled
2505,0,united just had the worst customer service experience ever on united airlines
2506,0,united airlines 1st amp only time i ever fly your airline what a disgrace jimtrotternfl i shouldve listened to your tweet horrible
2507,0,united diverged to burlington vermont this sucks
2508,0,united officially has the most inefficient boarding procedure there is no reason it should take 45 mins to board a plane
2509,0,united 3 hours of sitting in the plane that hasnt left the gate yet 6 more hours of actual flying left
2510,0,united i sent my details to the customer care link you sent me almost a month ago and no response
2511,0,united terrible service for military members and their families ridiculous unitedairlines
2512,1,united hi have a question re future flight booking problems dubjac 299 jaclax 810 laxdub 1310 im g what is checked bag allowance for jaclax
2513,0,united my flight was cancelled flighted and im needing some help reflight booking problems
2514,0,united i was just very surprised it took over 15 mins never experienced anything like that on 1k number
2515,1,united 757 n33103 taxies bhxofficial departing as ua26 to newark liberty airport httptcoialiceh2ft
2516,0,united im afraid not i fly or service every week and im just unhappyspend too much money to be unhappy
2517,2,"united thank you
its my daughters 13th bd party wproj weather cond it doesnt look promising
please assist with earlier flts to cmh"
2518,0,united if youre going to cancelled flight flights today do everyone a favor and get on it now dont stall the inevitable
2519,0,united your planes been waiting at the gate for two hours with all passengers onboard in their cramped seats yuck
2520,0,"united 
flight ua1665 got delayed 2 hours due to a mechanical issuecould use a free drink or 3 to make up for this inconvenience"
2521,0,united his cell phone record needs to be checked to see who did conversed with i trust the faa can handle this better
2522,0,united 1599 for wireless  was 699 epic fail  greedy piggy you are the worst
2523,0,united have you inspected the picture routine aircraft check while on his cell phone what will the faa amp nyt say  httptcobngpli8jt6
2524,0,united your airserv contractors arent worth a wet damn 30min late flight still not done w bags on ua1566 they made checkin a calamity
2525,0,united will never fly with you again terrible service ruined our entire vacation lostsuitcase noreimbursement
2526,0,united web app wont let me upgrade seats call center wait time is 20 minutes plus just want to get more legroom but its a pita
2527,0,united 132 characters does not cover my reasons im afraid
2528,0,united while busy on his cell phone 
2529,0,united really fill out a form about my flight experience i sent an email to the 1k email address
2530,0,"united left gate 5 minutes early 
my thoughts that doesnt count if you sit on the tarmac for a half hour comeonpeople"
2531,2,united will the kudos to capt herman be relayed to his chief pilot or should i be emailing someone
2532,0,united on flight 1665 but its not departing website says delayed due to operational difficultieswhat does that mean
2533,0,united do you teach your gate agents 2 lie or do they just learn on their own there was overhead space for my bag  didnt have to check
2534,1,united first officer of ua 1514 checking our 757 prior to departure from ewr yesterday while on his cell safety  httptco1tfh2v0a7z
2535,0,united i booked lh via ua  however at gate they rebooked me to a late flightr lh flight  now that flight didnt earn pqd for me  how do i get it
2536,0,united coupled with selfservice policiescost cutting exacerbates the noted issues 33
2537,0,united i appreciate the immediate offer but suspect it is more longterm issuenot simple fix also skibootbag policy is awkward at best
2538,0,united it isnt simple issue generally how you set up check inbaggage policies at logan and general unhelpfulness of employees in early am
2539,0,united terrible illogical reroute after cancelled flightled connection then made me pay to check bag then lost bag ual
2540,0,united i already follow you one of you 800number agents rebooked me went from a 777 to an a320 ugh
2541,2,united good job at cle  tpa on schedule  4 to 5 inches of snow  httptco9tbsjquw41
2542,0,united never fails to have delayed flights 
2543,0,united yes myself and about 200 other people also
2544,2,united is elp friendly flyerfriendly united emb145 elpaso httptco9meozbo4xl
2545,0,united its been booked into first class with curbside delivery 24 hours from now im counting on it teamusa
2546,1,united lets do that can you email boarding pass
2547,1,"""united addair  we hope you dont miss your connection for help with reflight booking problems please follow us amp dm your confirmation cp""done thx"
2548,0,united is ridiculous ua6 delayed for 35 hours and counting should have booked with a diff airline that takes it seriously unitedsucks
2549,2,united provide a voucher for one of my customers and i will tweet about you all day long earnedmybusiness
2550,0,united at msp w3 employees trying to check in several hundred and the line is crazy might miss our plane be sure to thank these employees
2551,2,united stellar customer service you have earned my business by your attention to detail
2552,2,united service by staff was great as usual cleanliness and smells a bit much ill be back satisfied traveler
2553,1,united now arrives lax  803 am
2554,0,united i do i was on ua 495 lax to den  we are scheduled to land lax  738 am  please rebook to denver  best flight
2555,0,united  no first class passenger should have to pay for inflight wifi
2556,2,hey united youve upgraded me on a 10 hour international flight i forgive you  thank you
2557,0,united my flight out of bgm cancelled flightled last night i get a hotel voucher but had to pay for a cab back worse cab experience ever
2558,0,uniteds first flight 4651 to iah from iad is delayedbecause no one hooked up ground power to the plane get it together folks
2559,0,united  ua 1706 there is no way a plane loses its software i believe you decided to do an upgrade
2560,0,united already missed connection ua 495
2561,0,united typically once you get the problem fixed  then the crew expires  and the delay turns into a cancelled flight
2562,0,united ua 1706 delayed again  i get charged 600 if late flight by you  you say oh well
2563,1,united we are trying to go as far away from kingscollegelondon as possible for charity today would you help us  jailbreak rag
2564,0,united friend stuck in bus on runway at pek with two small kids no customer service no explanation kids crying awful service
2565,2,united yes to more food add some gluten free options while youre at it
2566,0,united no u guys suck ill never fly with u again and ur supervisors suck too
2567,0,united on a flight to new york love the quality planes on united wtf crappy aviation newyork httptcozv6cfpohl5
2568,1,united paigeworthy  page united values your tweet bc its so rare that they receive tweets complimenting their servicemost are fake
2569,0,united yes there is when you keep getting the same robotic answer
2570,2,united  thank you for a great flight in gfc  cheers httptconvlnglnmgn
2571,0,united bad customer service  to nyc a few weeks ago thinking of moving on
2572,0,united danahajek  uniteds ceo has decided to outsource and or push out more and more of their skilled and loyal employeeslack of staff
2573,0,united i mean your employees were really nice as i literally sobbed
2574,0,united danahajek  she means to say there has been so many complaints today this week this month that she cant respond bc shes alone
2575,0,united i was flying home for a 930am event tomorrow you pushed back my flight now i have a 400 ticket that wont get me home in time
2576,2,united they held the plane made it
2577,0,united  you delayed our departure by 2 hrs to wait for passengers from another flight that was late flight unacceptable
2578,2,united ok have sent u info via dm i appreciate your help and consideration 
2579,0,united flight 1136 from chicago to houston over 2 hours and no pretzels or peanuts seriously about passed out
2580,2,united nice and early back home httptcogeg4nghmie
2581,2,united i hope so too 
2582,0,united  after having to now tag my own bags at the airport i was hoping they would actually arrive with me  heres hoping they arrive
2583,2,united ill make sure hes done that thanks for the help this is a huge race for him and just trying to make sure it goes smoothly peace
2584,0,united i had planned to book additional flights tonight but after 1 12 hrs working on one trip im worn out enoughisenough
2585,0,united so much for being here to help very disappointed in your customer service
2586,1,united if youd love to see more girls be inspired about becoming pilots rt our free woaw event march 28 at abq httptcorfxlv1kgdh
2587,0,united your system is down and after being on hold for over 20 mins mia tells me she is going to charge a flight booking problems fee customer service
2588,1,united i took a screenshot and emailed it to myself lets dm and figure this out
2589,0,united she  wont  be  at  my  wedding  this is an irreplaceable milestone theres no reflight booking problems how can we be repaid for this
2590,0,united brothers luggage was lost on copa airlines flight 635 hes competing sunday for the 2015 panamerican cross country cup please help
2591,2,united will you fill it yes they will thanks bringyourown kleankanteen httptcodaaa0rqbxw
2592,0,united on last flight of the day no less i am now driving 4 hours to aspen thru a snowstorm thx to your teams lack of customer empathy
2593,0,united brothers baggage was lost on route to 2015 panamerican cross country cup championship in columbia his race is sunday please help
2594,0,united yes there were plenty of seats available  so why did vicky thomas refuse to give one to a million mile flyer
2595,0,united funny both my flights yesterday were delayed because of mechanical issues rotten luck to get 2 planes in a row with issues
2596,0,united that would have been nice earlier  today too late flight now i hope
2597,0,united waiting 12 mins and counting to get through to global servicessomething going on
2598,0,united no still trying to get home
2599,0,united also your atgate monitor showed 23 empty seats
2600,0,united that is not what your reservations desk just told me  they said there were plenty of seats
2601,0,united very exasperating im having a difficult time with flight booking problems as the error message says youre undergoing maintenance really now
2602,2,united this flight attendant was extremely helpful to a woman who had a hard time walking very touching
2603,1,"united scvpools 
please call me at 3107952210"
2604,0,united lax29108m make it happen please else on a cruise with no luggage tomorrow
2605,0,united no i did not make connection  your stellar employee vicky thomas refused to board me even though 23 empty seats on plane
2606,0,united of course that was the start of my trip 3 wks ago its gone further downhill on my return
2607,0,united no u dont
2608,0,united how much longer will it take it a guitar not a royal commission
2609,1,united i have a voucher that expires next week can i get an extension on it before it expires
2610,0,united sure but 8 different texts changing time amp gate especially locations across the entire concourse that just seemed a little off
2611,1,united you know what would be awesome providing us with complimentary entertainment on your flights especially those longer than 6 hours
2612,2,united dm sent  thanks
2613,0,united to late flight now but in future flights train staff better to handle emergency situations and ground staff in customer service
2614,1,united san diego to chicago leaving at 615 am tomorrow
2615,0,united stuck in this airport 12 hours in standbys cuz the pilot showed up late flight in pjs amp i missed my connectin flight pjs i tell u nyfw
2616,2,united brian at sfo customer service deserves a raise gave me extra meal voucher and a good joke to cheer me up after flight delay ftw
2617,2,united thank you have a nice evening
2618,0,united if i wait ill lose the flight so frustrating
2619,0,united it most certainly was not
2620,1,united its available online i just cant figure out how to do it to guarantee same flight
2621,0,united trying to book flight wmiles was on hold for 50m before i gave up need to get 6 on same flight using two diff  and pay 4 1tix
2622,2,united no thanks  took care of it when i called
2623,0,united thats the tweet u choose to answer to tell me youre not liable youretheworst neveragain
2624,0,united y not youre the reason were in houston and not nyc tonight it took the plane an hour to take off  no explanations or sorry
2625,2,united awesome thank you very much for the help
2626,1,united you need to follow me so i can dm you to give you the info
2627,0,united airlines agents arguing about check bag announcement looked for room until seat 20 gave up and walked back to seat 7unnecessary
2628,1,united yea i saw that im moving to china and have 56 bags will pay whatever but wanted to make sure it was ok to bring that many
2629,0,united you should change your name to united incompetence no flight until monday have to take a 7 hour drive now to get to my flight
2630,0,united not even mentioning how rude the customer service was to us as a business owner id be mortified if my employees acted as yours
2631,2,united kept me watching the safety video for the first time in forever nice job 
2632,0,united has time to respond to everyone elses complaints but not mine you just lost a customer
2633,2,united thanks to lea in the chicago office for her help in switching our cancelled flighted flights
2634,0,united most likely makes it sound like you have no idea which is not how i want my flights to be please use facts thanks
2635,0,united tell me something i dont knownot keepingit100 weaktea
2636,0,united the wait time for a baggage question is 60 minutes thats crazy is there a limit to the amount of bags i can bring internationally
2637,0,"""united leighemery we dont like to hear this is there anything we can help with thanks ey"" another empty offer for help"
2638,0,united im try to upgrade my seats to first class but the wait time on the phone is 40 minutes can you help
2639,0,united ua7985 is a coshared flight w ana unable to check in 24 hrs prior
2640,0,united never flying with you guys ever again the customer service is piss poor at best
2641,0,united when a 2 hour flight turns into a 330 ordealsigh
2642,0,united where are our luggages with a group and over 20 luggages are lost
2643,0,united assistance with what the attitude of your staff no matter which airport we are at
2644,1,united sure  follow for a sec and i will
2645,2,united thank you so much for your help with my birthday trip tickets are confirmed 
2646,1,"united airlines
on flight ua 1669
need to make ua 3781
can u hold the plane for us"
2647,2,united thank you
2648,0,united when will i hear guitar was damaged in december i use my guitar to earn a living get your act together
2649,0,united i was on hold for over 20 minutes and was talking to one of your employees i asked him for name or id  and he hung up in my face
2650,0,united i hope so but ive received no help so far ive been on hold for more than an hour can someone speak to me
2651,0,united tried other flight options as per weblink non available for next 2 days frustrating notgoodenough poorservice
2652,0,united you asked me to dm then ignore them please assist in changing to another flight today 21 feb fra to mco avoiding iad
2653,0,united how do you stay in business with such poor service poorservice notgoodenough httptcovo61lme5ja
2654,1,united will the airline refuse my canadian passport with less than 6 months remaining validity going to us
2655,1,united what time should i arrive at the airport for my 615 am domestic flight out of san diego
2656,1,united 767 taxing in at ord fly2ohare airlinegeeks avgeek httptcoupocmmulun
2657,0,united i sent a dm re an existing reservation but no one has responded
2658,1,united i am going to a service desk now to see what the options are
2659,0,united i miss the continental days
2660,0,united or how about next time my bag is underweight you guys credit me 200 or how about i take my business to an airline that cares
2661,0,united it wasnt full i had plenty of time to go to the gate and check plus with my status i should have gotten on
2662,0,united then why did your staff refuse to let me on the earlier flight citing my having checked a bag
2663,0,united thanks for nothing next time ill bring a whole extra suitcase for my 1 extra pound that makes sense right
2664,0,united first you lost all my bags now you cancelled flight my flight home 30 min wait to talk to somebody poorservice notgoodenough
2665,2,united great landing in denver next rapid city snow starting to fallflorida everglades is a faint sunburn awayhere comes the cold
2666,2,united looking forward to flying with you guys as well 
2667,0,united how is it that my flight 3367 can arrive early and be delayed due to no gate being available we are now 20 min late flight on tarmac
2668,0,united my flight landed 50 min but we are being told to stay on the plane havent pulled up to the gate amp have little to no information
2669,1,united i have such a love hate relationship with you some days youre good the others you are so terribly awful its saddening
2670,0,united have better customer service at john wayne airport
2671,2,united bag was finally delivered and intact thanks for your assistance
2672,0,united passengers seated crew ready wheresthepilot flt1088 from ord hope he isnt at the bar
2673,0,united booked 11 tix 1 month ago and now its about 157 cheaper and customer service was useless whats up with that
2674,0,united is ua938 still taking off at 905pm im stuck on the tarmac on ua3462 waiting to get in
2675,0,united youre right good you caught the mechanical failure too bad there are no blankets but ok
2676,0,united  were sitting in ua1088 getting delayed because the operations cant find captain ridiculous united
2677,0,united truly the worst day of flying i have ever experienced
2678,2,united you guys made my day treated me well thank you
2679,0,united stuck in houston because you cant seem to get a plane to the destination on time in perfect flying conditions
2680,0,united you phone customer service team is bad think it is time for me to consider switching airlines
2681,0,united how much longer united been on the phone for over an hour to straighten out a star alliance upgrade httptcou1vieuidf5
2682,1,united how can i verify if wheelchair assistance has been requested for my next flight
2683,1,i left my dildo on the plane is there any way for me to get it back united
2684,2,united dont know her last name but karen at your call center is terrific  friendly helpful  terrific representative kudos
2685,0,united im cancelled flighting my mileageplus card and i will never do business with you again you clearly dont care about your customers
2686,2,united thank you good service safe flight 12 way home
2687,0,why even ask me to dm you and offer help if you cant do anything united terriblecustomerservice unitedairlines httptcofec4i3vwq7
2688,0,united yes and that is appreciated but misinformation damages credibility  you may want to have someone observe in newark fwiw
2689,0,united you guys suck
2690,0,united never fails flying fc order ravioli get chicken tell the fa she says you should of told me other people wanted chickenidiot
2691,0,united second time flying into houston and 45 mins waiting for luggage at baggage typical still waiting
2692,2,united both flights went great and improved my view of your airline cheers flight attendents on ua1022 deserve a raise
2693,0,united again horrible service again attitude when asked for information again you make me not want to fly united ever platinummember
2694,0,united and now your rep just hung up on me after over 35 mins on hold because i asked for a supervisor im furious right now
2695,1,united i have a question about my interview process i had only one interview but was the last person is that good or bad
2696,0,united thank you for 7 hrs at terminal d in dulles airport httptcoig2dgctt2m
2697,0,united go bankrupt again and transfer all of your assets to luv that would be great
2698,1,united landing in chicago  saw it once we were already airborne
2699,0,united marcus helped me  good agent couldnt fix it flight was listed on website but unavailableto book false advertising much
2700,2,united i may not hit any new status this year but i've flown several times this year and have tried to book with y'all every time
2701,0,united unsmiling rep told us hotel shuttle comes like every 15 minutes breezy 30 min late flightr were taking a cab you going to reimburse
2702,0,united if someone misses his connecting flight because of the airline and it was the last flight of the day how will you fix it
2703,0,united yes i needed plenty of assistance but received none
2704,0,united not tonight we got a hotel and after 14hrs of traveling and still not reaching our destination we are disappointed thanks
2705,0,united thank you for the reply i emailed your customer care department about my experience
2706,0,united how can i file a claim when your agents wont let me speak to a supervisor my claim number is expired because you wont find my bag
2707,1,united its done  if you do something to make up for it ill tweet that too
2708,0,united i had one interview i was the last person what does that mean
2709,0,united i have flown with you 10 times in the last 13 days 8 out of 10 flights have been delayed huge mistake on my part dont fly united
2710,2,united i just received notification of inflight wifi for ua863 from flysfo to sydneyairport amazing
2711,0,united yes but taking two days to get bag delivered missed a full day skiing because of this
2712,2,united give her the recognition she deserves
2713,2,united shes the type of person that can make a customers day i fly 100 times a year amp shes one of the top flight attendants ive had
2714,0,united made me remove 1 pound from my checked bag otherwise they would charge me 200 loyal flier for 10 years  time for change
2715,0,united been sitting on this plane 315 unreal when will my 2 day nightmare end
2716,2,united you suck southwestair youre the best
2717,0,united can you let us out of the gate now ua1157
2718,0,united amp on top of no free tv on the int'l leg now i'm sitting on the tarmac in houston 70 min past departure w another hr plus to go
2719,0,united dtv doesnt work pilots late flight wont let 10yr old fly next 2 me and i paid 4 an upgrade unitedsucks
2720,0,united your loyalty team basically flipped me off via phone but thanks maybe google loyalty and get back to me lol
2721,0,hey united this is your job dont give me the safety spin this is the same plane that broke on the original flight out unitedsucks
2722,2,united thank you
2723,0,united if you mean beyond opaque maintenance issues yes that would be  basic in customer service which your ewr staff cant manage
2724,0,united dear ted we dont care about you nor the mileage plus card you pay a lot for bye bye  united
2725,1,united terminal 1 gate b3 flt 1299 then take her to terminal 5 gate m13 swiss air lx009
2726,0, united sad that you dont think it is important to resolve your client facing team that behaves disgraceful
2727,0,united help my girlfriend amy lloyd is going to miss our flt to zurich bc of your fault she needs a golf cart to meet her at ord 1
2728,0,united  epicfail from a former gate agent in pia  he walked away and quit luckily a responsible pia agent saved the day
2729,0,united that was the problem  we were being told the aircraft was on its way
2730,0,united will do thx been sitting on plane now for 25 hrs and now we have to refuel  i cant even make this stuff up
2731,0,united do you know how to use twitter bro  your terminal looks like its in bosnia  heres another pic httptcom9nywr5kbs
2732,0,united you are by far the worst airline 4 plane delays on 1 round trip flight how is that possible
2733,0,united i took care of it myself had to rent a car and drive 3 hours to retrieve my belongings due to united errors
2734,0,united now ill probably miss my next connection
2735,1,united any chance youll ever do cpus on your jfklax like americanair
2736,0,united you may think im joking or blowing it out of proportion but the last 8 united flights have been delayed or significantly late flight
2737,0,united not the case now delayed due to mechanical issues with no update on departure time just cancelled flight the goddamn flight so i go delta
2738,0,united 2 days and 3 planes with mechanical issues  now over 15 hrs late flight sitting on this plane this is insane
2739,0,united i didnt get a message from you ill resend numbers
2740,1,united yes filled out the form last year dont have case number handy guess im not cut out for the historical society afterall
2741,0,united what idiot designed your seats armrest tv remote amp resting elbows dont mix seatmate keeps changing channels amp blasting volume
2742,0,united you can bump me up to group 3 so i wont be forced to check my bag and wait 30 minutes at lga
2743,0,united listen learn amp do this remove your pqd requirement it is insulting ha
2744,2,united thank you for the reply  i will fill out the form and submit it as requested  good to know youre paying attention
2745,2,united gate agent alavera is amazing
2746,0,united i need youto be a better airline lol
2747,0,united your agents forced me to check a carry on bag when i received my bag i found your crew had stolen from me u lost my business
2748,2,united wins top marks for customer service via twitter they turned a poor experience into a positive many thanks for the effort 
2749,0,united reallyyou charge me 25 to check a bag and then you put it on a different flightstill dont have my bag
2750,0,united why havent you released a travel advisory for iad for tomorrow
2751,0,united cross country flight sfogtbos no wifi not even a can of soda and this quality inflight entertainment sad httptcoxhlc30mtff
2752,0,united is really getting horrible so much for tucking in my kids tonight delta transfers milesstatus right httptcoh6hn33jjje
2753,1,united i just had an interview how long does it take before you hear back
2754,0,united i think problem resolution should be decided on your end especially if youd like me to continue flying your airline
2755,0,united roundtrip to london on delta  i think i will fyi thats another 1k you just lost moneynotspentonunited unfriendlyskies
2756,0,united already flight booking problems next weeks trip on americanair  thanks for making the choice so easy disunited unfriendlyskies servicefail
2757,2,united flight experiences r often frustrating but 2day on ua5184 from chi to wpg flight attendant april was amazing shes 1 of the best
2758,0,united also group 5 is total bs
2759,0,united dont ask me to be patient without offering something in return
2760,0,united just like clockwork friday afternoon flights from las to den running late flight why does this seem to happen so consistently keepit100
2761,0,united i will on americanair southwestair delta or jetblue  all of which will be getting my business unfriendlyskies unbelievable
2762,2,united free booze for the bach party would make it better  ordgtmsy delayed again   we will enjoy either way  thanks
2763,1,united 22 i have their name boarding pass was in there too  i think they might really need this any ideas
2764,1,united  sitting in seat 10d on a flight back from vegas to chicago  someone left a folder that looks important in the seat pocket 12
2765,0,united incompetentrude service today missed my connecting flight then the customer service desk was terrible to me really upset w untd
2766,0,united  terrible experience on ua415 on 17th 1st exit row in economy has zero legroom have same row booked for return but cant change
2767,0,united 55 hours late flightr ive been in transit for a total of twelve hoursplease just change the plane on flight 600 this is ridiculous sfo
2768,2,united all good man it isnt your fault that plane is having maintenance issues
2769,0,united this delay of flight ua4636 has been painful i sure hope it doesnt cause me or my luggage to miss my ua82 flight to new delhi
2770,0,united yes but unbelievable  should have a free fare lock
2771,2,"""united battierccipuppy your puppy is so cute we look forward to having both of you on board thanks for the high five ey"" "
2772,0,"united worst airline 
beware they do not maintain there plain 
been on the runway the past 4 hours"
2773,0,united it should be free like other airlines again it's not 1997 anymore
2774,0,united existing reservation is fine i was talking about no longer having an 0600 cmhord option 0638 gets me in too late flight
2775,1,united please tell me im going to make my connecting flight from ohare to stl southbendinwhere  httptcoqgwk10dewv
2776,1,united lindsay and   darn  terrible memory on my part  i know they are headed back to iad and then pit tonight
2777,0,"united i know i'm sure you hear it all the time -- don't like the new seats i'm a small guy 5' 6"" and i feel the new planes are tight"
2778,0,united how about after 25 hrs at ord another 5 on the tarmac  refuse to move me to an earlier flight you make it up to me iflyalot bs
2779,1,united ok thanks for the clarification
2780,2,united when are you coming back to iflyoakland you have a huge east bay customer base due to sfo and i miss you
2781,0,united also doesnt help me im a very frequent flier and united premiere gold apparently that means nothing
2782,0,united delayed another hour
2783,1,united as a million mile flier im embarrassed to ask how long ago his launched
2784,0,united cant beat the storm out of town if you wait to issue the policy until too late flight  nws issued storm warning already
2785,0,united skywest do it again   i will now miss one or probably both our aspen events fail
2786,0,united dont need your apologies need my bag took 56 minutes from landing to get it unacceptable
2787,0,united add wifi entertainment and the old seats and i'll come back
2788,0,united so we fly into sfo and honululu gets pushed back 35 hours and now it looks like more delays  i beg of you plz sort this out soon
2789,2,united  thanks i will catch my conection 
2790,0,united super lame that you charge 8 for tv on an international flight to the us it isn't 1997
2791,0,united as for volunteers to give up seats people did now we sit for 25 minutes on plane waiting 4 them to add more people  letsgo
2792,0,united 4016 529557   you going to transfer my car to me too  because its at the airport you couldnt get me too
2793,0,united next time i will not volunteer to let you gate check my bag for space since you obviously cant deliver it in a timely manner
2794,0,united im sorry its cold in chicago but i dont see why that means it takes 45 minutes for my priority bag to show up on the carousel
2795,1,united how long does it take for customer feedback to respond to a complaint
2796,0,united you are making me miss big snow in montana not cool
2797,0,united you might be the only airline not offering waiverskeep up the good fight
2798,1,united or frontier  httptcon8winfu6c5
2799,2,united thank you any help is appreciated
2800,1,united fyi went through this on similar flight last week
2801,0,united i know where to check my complaint is my ticket said dinner when i booked now its changed to refreshments wheres my refund
2802,0,united bag mia since wednesday still no word where it is or if well ever see it again lostluggage frustrated
2803,1,united assume those benefits only apply to my own reservation any way my partner on diff res can use them can we combine res
2804,1,united or us air httptcoeis9hcnpro
2805,0,united we cant all be american airlines i suppose httptco0ewj7oklji
2806,0,united love to report how horrible this flight is to your team lets make it worseas they get to my seatout of all snacks
2807,1,united uhuhgroup trying to get out of nashville and into iad today instead of tomorrowwhy be preemptive though httpstcoybv0xaowkv
2808,2,united thanks for moving my dad on to my my moms flight you helped make his birthday start with friendlyfriday awesomeness 4 paws up
2809,0,united you need to get it together 3 of 4 flights cancelled flightled stranded with no car and my baggage is lost  you never get it right
2810,1,united blood services make your appt today 18009174929 httptco6uxwpadugs
2811,0,united its worth saying that if you litter in singapore you get caned but there are rules says united
2812,1,united not waiving change fees with the snow storm coming tomorrow iad is under winter storm warning tomorrow already whats up
2813,1,united yes ill be sending an email to customer service today
2814,0,united im fully aware its just that your rules are harsh toward the client especially since youre going to resell my seat for more 
2815,0,united why i wont check my carry on watched a handler throw this bag  miss the conveyer belt  sat there 10 min httptcolyoocx5msh
2816,0,united why so i can waste more of time on this airline to get an automated message disappointing as always
2817,0,united this means within one week i will have filed 2 compensation complaints to your website
2818,0,united not 100 sure however my ticket included one checked bag therefore this charge was extra and completely unanticipated
2819,2,"""united dgoodspeed we will follow up with our maintenance team thanks for the tweet kp"" thank you  united cares"
2820,0,united terribly disappointed confirmed reservation delayed and your cust service staff was not helpful in finding an alternate solution
2821,1,united this is for a checkin luggage employee told me not to include wheels in the dimensions
2822,1,united dmangenvisualclubconceptscom
2823,1,united if i had a ticket refunded which i purchased for my brother to flycould i then used the refunded credit for me to fly respond
2824,0,united this is besides the fact that one week ago you delayed me by 18 hours i am not impressed at all
2825,0,united its my one and only checked bag which is checked to edinburgh however i am being charged randomly from dc to newark
2826,0,united with the purchase of my ticket i am entitled to check in 1 bag however i am being charged an extra 25 dollars for domestic transport
2827,0,united thank u for the 1hr delay then boarding us onto a plane that reeks of vomit flight attendant indicated it wasnt cleaned properly
2828,0,united i have never been so grossed out in my life what a disappointmentyet againflying with you
2829,1,united need to add service dog to my itinerary for tomorrow
2830,0,united thanks for delaying my flight for an hour and then boarding us onto a flight that reeks of vomit because it wasnt cleaned properly
2831,0,united just landed might want to check flight 304 plane from houston that sound was during takeoff amp landing httptcoqkquraggoo
2832,0,united i cant even look at you right now ill call you when im not so mad
2833,1,united dm ed u the request num
2834,0,united i requested an online refund option they denied saying the ticket was used hope they understand the problem from your approach
2835,0,united nope still sitting at the gate
2836,1,united bagage which i take to in the cabin i dont need to checkincorrect
2837,1,united exactly
2838,0,united the passengers waited inside the flight on the runway and returned back in o gate that should not count as a valid journey
2839,0,united yes it is partly used the delewr is used the return flight was cancelled flightled due to technical glitch in operations
2840,2,united thank you appreciate the response
2841,1,united old school ride home to lax from houston flyingretro httptco6asuwx3kv0
2842,0,united i appreciate you looking can you compensate me on anything for my troubles still havent taken off for a 1030 am flight
2843,1,united mine is gjqx6j husband is a587cw cant dm for some reason
2844,2,united thank you thank you thank you for contacting me thank you for the offer of a 1000 travel certificate unitedairlines
2845,0,united another terrible experience with united discrimination delays and no help from customer service united notimpressed
2846,1,united hi we are flying into iad tomorrow evening do you expect delays or cancelled flightlations with the snow storm
2847,0,united if a business decision is made that inconveniences and possibly causes lost customers is it a good business decision cranky
2848,2,united sent a dm just now thanks i am incredibly happy the fast response i got via twitter than via customer care thank you
2849,0,united please provide update on ua 791 this flight has been stranded by united with no information from the crew on the plane
2850,0,united thanks for reminding me how much easier it is to fly southwest  get more agents at sfo 25
2851,2,united perfect that works thank you
2852,0,united thats still one day over my visa expiring on june 9 which is why i booked my flight on that day
2853,1,united followback so i can dm plz
2854,0,united miaewr 384  excellent crew ewriad 3589  no crew to load bags  waiting w door open freezing 20 mins past departure
2855,0,united your customer service is crap
2856,0,united thanks for having ground crews that are surprised when flights arrive beingsuckontarmacsucks
2857,2,united mechanical issue looks like they got it fixed thanks for your concern
2858,0,united ua1023 sitting on tarmac at ord when there are visibly gates open reassign our gate
2859,2,united thanks
2860,0,united usually an issue with express our of sfo positive note mainline ps was enjoyable
2861,0,united no sato rebooked me just upset that my travel office had to fix this and you couldnt
2862,0,united kind of unnerving to watch the guy deicing your plane text on his phone the whole time httptcoqdxft9qqt9
2863,0,united refreshes my browser right before checkouterror load message ticket price increased 358 in a matter of sec dounotwantmybusiness
2864,0,united jedediahbila why is united voted every year as one of the worst airlines do enjoy that title you should give jedediah free passes
2865,0,united i think you should board from the back of the plane whatstheholdup chitocle
2866,2,united on the plane but thanks maybe dont let so many people check in by themselves  teeming with morons
2867,0,united thanksseat made for a 6 year old and a broken tv 20 flightsyearmy last on your airline
2868,1,united ua6357 needs deicing stat weve waited our turn
2869,1,united yes ive boarded this way many times amp have never had to show my pass on the tarmac multiple times path was railed off only 1 way
2870,0,united bobwesson fair enough united everybody is doing the best they can although that slight delay is turning into a cancelled flightlation
2871,0,united still waiting on our bag never got delivered yesterday cant reach a real person for help sending dm with ref number
2872,0,united worst flight experience ive ever had will never ever fly your airline again
2873,0,united why do i have to go thru the details of the flight i want w the recording to then repeat all when a real person gets on the line
2874,2,united looks like they came through thanks again for the help
2875,1,united anything yet jj
2876,0,united why would a person take hours and hours of wait time just to tell a lie
2877,0,united hey dm not working ua 307
2878,0,united the refund team is far from customer care courtesy they need training on work ethics so its like sir u r lying how can i help
2879,0,united splitting up my flights quadruples the price
2880,0,united contd i am being told that i am asking for a refund on a used ticket on a flight that got cancelled flightled how is the ticket used
2881,0,united after several trials and several hours of waiting on phone to contact customer care to get my refund all i get is cold shoulder
2882,0,united i booked and paid for a flight to get me to denver at a specific time for a meeting you failed it wasnt caused by weather
2883,2,united since when did you get so good again  4 transcontinental flights in 72h  what a pleasurerelief you were
2884,0,united what i dont understand isnt flight that i paid premium for getting cancelled flighted and the best you can do is next available flight
2885,0,united flight is awful only one lavatory functioning and people lining up bumping etc because cant use 1st class bathroom ridiculous
2886,1,united are the current on board food menus available anywhere online
2887,1,united airlines is changing its mileageplus program winners and losers httptcof1yvaio9ul httptcovglx6ykwqg
2888,0,united actually we arent still parked here
2889,1,"can i put sun in my carry on rt ""united antkneee right now 0 would be a heat wave so enjoy the warmth can you bring some home jj"""
2890,2,united thanks
2891,2,united thanks for prompt response  another hour to enjoy vacation perhaps a bug in the app as it still shows 255
2892,0,united why can i only apply one travel certificate per itinerary even when i have multiple flights
2893,2,united appreciate the sentiment and you were able to get me off the groundstill missed connection
2894,0,united i log in view reservations try view specific reservation amp takes me back to login page
2895,1,united it just goes round amp round its be going on for weeks
2896,2,thank you united for your prompt assistance
2897,0,united 3 times my flight has been delayed and i miss my next flight this time youve lost my baggage no clean clothes 337 flight thx
2898,1,united i looked on the email chain and there is not one
2899,0,united why the hell do my miles expire was really looking forward to accruing enough for a free flight in 10 years
2900,2,united thanks for more timely updates
2901,1,united do you also want the naming rights to my first child so i can fly home and visit with my mother and avoid more winter depression
2902,0,united im familiar with the procedure it wouldnt be the first time unitedairlines lost one of my bags unhappytraveler
2903,0,united i get that but doing it by giving inaccuratemisleading info doesnt seem like a great way to do it hopethegearmakesitintact
2904,0,united cleaning a regional jet takes an hour
2905,2,united baggage check in and in flight crew the friendliest ever flight417 ogg to lax 
2906,1,united thanks that means i have 30 minutes to make my international connection to hkg
2907,1,united jedediahbila kp i am not traveling  we trying to cheer up ms bila
2908,0,united you just tried to charge 750 for a 539 flight when i tried to make a change over the phone not including 200 change fee wtf
2909,2,united thank you for your offer all sorted out 
2910,1,united workin on it waiting on him to reply
2911,0,united flight 395 rolling delay of 1 hour 42 minutes
2912,0,united i believe just customer service at last post he was at narita in tokyo they sent him to a motel to rest said standby maybe 2days
2913,2,united i think this is the best first class i have ever gotten  denver to lax and its wonderful
2914,2,united of course not the inflight crew was great
2915,2,united well played lo
2916,2,united the pilot of ua475 just landed this plane like he was gently placing us into a pile of whipped cream smoothest landing ever
2917,0,united your website is a complete joke when using safari
2918,0,united the new seats on the canadaair regional jets just plain suck
2919,1,united im in another country  please cancelled flight my reservation ive booked through swiss air
2920,0,united airlines abuse your expensive video equipment and overcharge you for the privilege httptcosdylukr7pt via robthecameraman
2921,1,united found the flight on airfarewatchdog
2922,0,united thats the reply lol hoping that at least the new plane was maintained before the flight 
2923,0,united did somebody say flight upgrade
2924,1,united dm sent
2925,0,united how is it tripitpro has accurate delayed dept times and 2hours late flightr i hear the same from you just curious
2926,0,"united i can tell you your airline has lost mine and my families business 
this day and age message through twitter travels fast"
2927,0,united trying to reach him for the number at last they have him on standbye and gave him 1 meal voucher for a potential 2 day standbye
2928,0,united this is very disappointing this is about customer service
2929,0,united boarded 6373 on time deplaned and now 100 minutes delay no transparency during cant wait to give up my gold status for aa
2930,0,united 44stocker my wife sarah stocker did also called but could not connect me to customer service
2931,0,united once again i am victim to the scam that is your shit customer service this time the agent hung up on me wtf do you teach your staff
2932,0,united flight 1219 my frustration boiled over after dealing with attendant her attitude was ridiculous
2933,0,united nice to know that 3 hours of my time is worth 799 free directtv for everyone ever hear of preventative maintenance
2934,0,united that may be true however after 4 weeks matter is still unresolved and i can not get through to a supervisor or manager to help
2935,0,united obviously no one knows a darn thing around here  what are we to do if this does not get resolved httptcoph8qjzapkx
2936,1,united so going forward i shouldnt be flight booking problems star alliance flights through the united app
2937,0,united i have those notifications yet the staff on board say that is not accurate and they have no departure time
2938,0,united im not know if the seats are actually narrower than other seats but they feel like it or maybe im extra bloated
2939,0,united dm sent  this lack if customer service is getting ridiculous
2940,0,united delayed going home again getting really tired of delays
2941,2,united a big thanks to mn and kn or patiently clarifying the united domestic world to me
2942,0,united uh  i booked it through the ua website why the price change
2943,0,united im rebooked getting home 4 hours late flightr then planned what are the chances ill ever see my bag again unhappytraveler
2944,0,united united club team is a amp got me a seat late flightr still not sure why a last min ual cancelled flightlation costs me  yet overbooked folks get 
2945,0,united will flight 5559 to yyc be providing free food when we are allowed back on board  after the broken lightbulb
2946,0,united i was not looking for the fare to be returned on the companion flight  dont understand why an additional 200 fee was necessary
2947,2,united thank you so much that helps a ton whoever is on this twitter acct today deserves a handshake and a hot chocolate flight problemsolvers
2948,1,united i left headphones in 2a on ua4689 from yhzewr its a long shot to see them again but worth a tweet anyway
2949,1,united 129 thousand fans of jedediahbila are asking you to give her your utmost effort to get her a safe flight with her baggage soon
2950,2,united cant wait 787 tpallini httptcoodlall5edh
2951,0,united flight 5187 to be specific the last two were probably 30 feet apart and within sight of each other
2952,2,united love being told you would issue a refund when you couldnt get us out of the way of a hurricane to have it denied
2953,0,united without baggage for 5 days and cant get an update from houston airport since monday worst service ever
2954,0,united yes to three different checkers along the walk to the plane overkill
2955,0,united bummer might have to go with americanair card instead ty for response though
2956,1,"""united lruns4cupcakes please dm details wed like to help if you need assistance kp"" clarkhoward another airlines issues"
2957,0,united or im sure her business will go else where for airline travel her name is kathryn sotelo
2958,1,united please arrange someone at the arriving gate of flight 5957 to chicago for either a refund or first class upgrade
2959,0,united made to check in my carry on from flight 1449 pbi to newark plane luggage stow not full u r costing me time money amp aggravation
2960,0,united i have no way to contact her while she is in flight this does not work for me her father is about to pass and is heading to denver
2961,0,united we are on two more flights today lets hope the kit does not get the same treatment httptcopd3nbaakxh
2962,2,united thnx
2963,0,united  please help regarding pnr a3zz0f why am i now waitlisted for a flight
2964,1,united just emailed jim compton and jeff smisek so hopefully you pay attention now
2965,0,united i hope you have a solution or insurance to cover this issue
2966,0,united customer service has no solution and now we might miss a show because of them
2967,0,united deserves to go bankrupt just delayed an outbound flight with no info on the connecting flight that were going to miss
2968,0,united flt 3444 delayed because of maintenance  thats fixed but cant board because flight crew didnt stay in boarding area fail
2969,0,united not anymore  finally was ticketed 5 min before takeoff  not sure why the confusion with a fullfare gsa ticket
2970,1,united do miles earned with explorer card count toward lifetime miles
2971,0,united yes but they still dont know where it is  ive been told it might be on a flight but now no one can confirm it
2972,1,united what do i do if something is missing from my checked baggage
2973,0,united wind chill in ithica 17 degrees and for the trouble of losing my clothes they give me a tshirt ill burn it for warmth united
2974,2,united aw thanks for the kind words totally makes these extra 6 hours sitting in an airport soooo much better
2975,1,united frontier is currently offering their weather exceptions for this weekend when is united
2976,0,united i will be calling customer service 2 delayed flights today now luggage misplaced a disaster across the board
2977,0,united crew has been notified passenger moved but water not fixed now on tarmac two hours
2978,0,united that link is not helpful as it does not put me in touch with management
2979,2,united as u might imagine this former pilot was particularly touched by the gesture please let the fo know keepingtraditionsalive
2980,0,united delayed cmh to ord ran to gate 1 min b4 connection door closed no one around ignored by 1st agent 2nd super rude thanksunited
2981,0,united upgrd i guess the kit kat looks tasty not going near that sandwich
2982,0,united worse  headed to laguardia delayed  why is the tray table the size of a mouse pad and the overhead the size on my pocket
2983,0,united now 1558 from iah to ewr has broken entertainment system and no wifi despite info on app httptcofy6f9rzb9k
2984,0,united your customer service is terrible
2985,1,united done
2986,0,united please send help asap to kathrynsotelo on flight 5957 to chicago seat 9c airlines httptco9skrlyrz1o
2987,0,united define appreciate i doubt the worst major airline in the usa acts on much feedback
2988,0,united yea a refund your airline ruined our trip
2989,2,united just sent  thank you
2990,0,united thats wonderful unfortunately doesnt help on this 4 hr flight between to major us cities disappointed
2991,0,united thanks for delaying our flight for an hour missing our connecting flight and terrible customer service neveragain vacation
2992,0,united got rebooked on aa  one question though do you automatically refund the check baggage fees for flight that was cancelled flightled
2993,0,united it is all good  your 1k team has been nothing short of amazing with everything
2994,0,united new flight has me at the window kind of ticked off i pick aisle seats only because i hate window seats annoyed epicfail
2995,2,united good fly united businessfirst
2996,0,united nope  had to rebook through houston so i could get to amarillo before 11pm stuck in sfo for four hours
2997,2,united thanks i made it
2998,1,united past
2999,2,united thanks just dmed hn
3000,0,united is a money sucking airline with terrible terrible customer service
3001,0,united  are you aware your airbus fleet sucks  id rather fly a c130 full of rubber dog shit
3002,1,united will you be issuing an exception policy for denver for this weekend
3003,1,united i need a breakdown of what the international surcharge on my flights cover please help
3004,0,united httpstcojpd7nsgrt7 fyi your staff are telling customers to try other carriers
3005,0,united couldnt have possibly messed up our trip anymore than they did thanks for being such a terrible airline disappointed
3006,0,united no wifi on ua688 sf to chicago 2015 thats all ps this tech intro video is a joke epicfail
3007,1,united flight 1051 on 223 thx
3008,1,united based on suggestions from other passengers i have a rental car on standby for 1130  one way or another will be leaving then
3009,0,united thanks for the reply the box is not mine and im not missing one it was added to my bag 
3010,0,united no wifi on flight ua688 sf to ord really  wow
3011,1,united gives belfast a hug with the new unmissable bushug format impact busads thinkbus belfastairport httptcoavbdstjujs
3012,0,united is the worst httptco27aitzl6nd
3013,0,united haha and you have to clean a plane that was held overnight in a hangar sounds lovely also dont lie on screensand say its weather
3014,0,united no because you will charge me or delay me further united 1612 still waiting
3015,1,united adamkarren zj76 how did you save the 200 on checked snowboard trying to check in this morning website wants 200 premgold
3016,1,united traveling from fra thru iad to mco tomorrow concerned abt iad weather cant change until advisory issued any advice
3017,0,united i did and then she made me feel guilty because it was economy plus and i didnt pay for the extra leg room
3018,0,united my flight cancelled flightled new flight 5012 hopefully will not
3019,0,united 4781 cancelled flightled 5102newflight i will be upset if this one cancelled flights too i could have rented a car if they would have been honest
3020,2,united enjoyed heathrow lounge so much i almost missed my airnzusa flight
3021,2,united hi flight 1051 if i try and book a new one way  flight departure shows up as 355pm which seems accurate
3022,0,united stuck in ord because united cant find their airplane lol upset terminal right now
3023,1,united who can i contact about requesting a charity donation thankyou
3024,0,united wth be honest with your customers  this better be the last change or we are driving home  has our plane left or not
3025,0,united 2nd time in a row  ive been over charged by 100s of  on my plane ticket why united i shouldnt have to check my cc everytime
3026,1,united i need a customer service manager to contact me please
3027,0,united is flight 5001 really going to leave newark today  if not tell us now and i will rent a car  i do not want to end up stranded
3028,0,united thanks for the reply i saw that but its not particularly helpful to a hungry vegetarian not flying those specific flights shrug
3029,0,united so funny that my boarding pass said priority a because clearly i am not a priority to this airline
3030,0,united im sure you will offer me nothing for the inconvenience you have put me through twice this month tweets dont cut it
3031,0,united or youll cancelled flight my flight like you just did
3032,0,united screwing me over twice in one month learned my lesson we are through
3033,0,united whats the point of offering a free checked bag of you lose it
3034,1,united will do cheers
3035,2,united please send me the linkemail to formally compliment irene in slc on some of the best customer service ever paxex
3036,2,united thnx lo 
3037,1,united yes houston intl bush
3038,1,united hi my 223 flight from cunewr shows a departure of 255pm on my united app  can you confirm  doesnt look correct  thanks
3039,0,united flight from vegas to houston cancelled flighted this morning due to operation what does this mean thank god i woke up early today
3040,1,united will do thanks
3041,0,united education of that staff is needed  he also turned away other first class cabin passengers with mileage plus
3042,0,united item not mine mysteriously ended up in my checked bag after a ewr to yow flight  missing a black box httptcosjqemdtqma
3043,0,united my guessflight is going to be cancelled flightled because there are 16 empty seats and those who confirmed are not important frustrated
3044,0,united instead of making  seats smallerthinner so u can jam more people on a flightu should concentrate on maint amp happy customers
3045,0,united i need assistance with pulling your agents heads out of their asses
3046,0,united gates were definitely not full we were parked and wheels were chocked customer service called it an unmet arrival
3047,0,united abigailedge another glitch
3048,2,united in spite of flight delay great customer service provided by janet and baggage employee karen you have 2 wonderful employees united
3049,0,united i really have a hard time believing that 4 planes in this terminal are all delayed for mechanical issues whatgives dullessucks
3050,1,united to start 3xdaily embraersa erj145 flights from chicago fly2ohare to evansville on 4jun avgeek
3051,0,united flight 4465 almost half an hour at the tarmac waiting for papers cannot miss my connection at iah 
3052,0,united worst airline ever thanks for the slew of rude agents and staff making my delayed flights even worse
3053,0,united no chance in hell id rather walk worst airline ever
3054,0,united is the worst major us airline  more proof theyre boarding the plane with the outside galley door open in 0 degree weather  wtf
3055,1,united checked in  boardingpass wno checkin bagage guess im all set 
3056,2,united always makes our cross country flights rad hemispheresmag heres baby flier charlotte 8thtime5monthsold httptcokcqnwixucm
3057,0,united too late flight damage has been done easily the worst airline experience of my life missed two connecting flights amp days of work ua49
3058,0,united dont know if you are aware that all of your premier access lines are closed in your terminal i feel the love
3059,2,united firstclass to london on my way to londonfashionweek lfw15 
3060,0,united disappointed to learn you are now charging 200 to use 20k miles for upgrades on ps jfk flights will be looking at alternatives
3061,1,united just kidding with you ill send you my stuff now thanks
3062,0,united faanews unacceptable practice to leave cancelled flighted flight passengers to sleep on cement with no pillows ua1724 httptcondtlj15zpu
3063,0,united can u get the crew member that we are waiting on we were told 40 minutes ago they landed here and they are still not to our gate
3064,0,united flight 6212massive fail they delaying to transport a crew member causing many to miss connections unreal
3065,0,united i had the worst customer experience at houston intl airport your ground support even for staralliance members is a nightmare
3066,1,united tremendous what would you recommend
3067,0,united can you help me with a delayed flight as im going to miss my connection
3068,0,united im counting on you please dont let me down delayed again needtocatchmynextflight alreadyrebookedonce
3069,0,united why is it so impossible to actually get a passenger and their luggage to their final destination
3070,2,united huge kudos to the fo of sundays flt 1623 sjoiad handed my daughter her first pair of wings keeping traditions alive
3071,2,united awesome new plane flight 1701
3072,0,united flightdelay on an early craft arrival because pilot is stuck in traffic fail nocustomerservice nocompensation
3073,0,united  oh united how much i despise thee
3074,1,united lets see of we can do this today hoping for an ontime dept dullestostatecollege runningonthreehoursofsleep delayedovernight
3075,2,united flt 912 capt herman is amazing came out before flight to play ask the captain anything wonderful ambassador to the airline
3076,0,united your airline is the biggest joke of an operation in the world
3077,0,united what is going on with baggage claim in newarktiredandwanttogohome
3078,0,united usually your lounge staff are fantastic except today in mco where almost denied entry to lounge even though traveling unitedfirst
3079,0,united 25 hour delay misplaced bag poor communication and the worse unsympathetic confrontational gate agent not cool
3080,0,united why dont you respond to my emails of facebook msg im still wating for my tickets im getting really angry and disappointed
3081,0,united then send your jeff smisek on a trip with jetblue or sw and make sure he takes notes i would never choose to fly united again
3082,0,united so disappointed in the service and the level of staff communication such a bummer
3083,1,united predawn flight to miami from ewr annual sobewff trip now
3084,0,thanks united great news that u wont refund tickets due to a bad exchange rate i knew u would come to your senses gg8929 unitedappeals
3085,2,united  thank you for a wonderful global first class flight on your 777 to fra great service cont httptco46n9kdcsxu
3086,1,united got it look forward to hearing from you soon
3087,0,united how are you going to rectify this please direct me to your complaints department stickingtodelta
3088,2,"thank you united ""united danroam thats a beautiful place to stay a day longer have you been rebooked if not let me know mn"""
3089,0,united to top it all off your flight attendants talked loudly throug the flight even when the lights were dimmed resulting in no sleep
3090,0,united it seems like no one from united can help me lots of fingers pointed zero people stepping up at least the gate has oreos
3091,0,united they have access to the dial that makes it faster do they
3092,1,united ill be impressed if i actually get a response 
3093,1,united hi i left my asus tablet on flight to heathrow from newark on 16th feb and wondered how long it takes for someone to check if found
3094,0,united 1hr delay at the start huge queues at security no representative to meet us rude staff at baggage reclaim  inefficient
3095,0,united has the worst flight attendants they are like those angry and drunk aunts that we all have everything has to be an argument
3096,0,united its in black and white eu law and all that EUR600 for a cancelled flightled flight i want my money
3097,0,united accordingly u dont respond at all
3098,0,united the extra care airline unitedairlines they dont care trust me there customerservice is non existent they dont have 1
3099,0,united another unfortunate case of bad luck usually maintenance issue they are now swapping planes to ont will get in late flight 
3100,0,united its a shame the great customer service wasnt continued in sfo slightly absurd
3101,0,united onlyinamerica 18 days and not a word from unitedairlines customerservices bad pr guys
3102,0,united still awaiting a reply from ur customer services  18 days no response lousy unitedairlines
3103,2,united alright thank you much appreciated
3104,0,united has happened on other airlines and theyve given out flight vouchers and been more transparent about the problems
3105,0,united thanks im booked just spent an extra 7 hrs in the ten w no explanation now flying middle seat to char instead of memphis
3106,0,united agent rick clifton in seahou  told him my father is dying and needed to get my handbag on the cabin he did nothing shameful
3107,1,united any chance you are allowing reflight booking problems yet for travel out of denver this weekend due to impending storm
3108,0,we all watched as the crew was escorted from the back to 1st class prebooked really united jenniferwalshpr your dissatisfaction is und
3109,2,united thanks yup im all set  it happens   slc ground staff were prompt  helpful and courteous
3110,0,there were plenty of empty seats in coach united your dissatisfaction is understood crew members traveling for duty are prebooked on f
3111,0,united all good didnt die or anything as they say you get what you pay for
3112,2,united thank you so much how will you be able to contact me
3113,2,united maybe on my return trip 
3114,0,united your staff at laguardia and lagos nigeria were unprofessional uncaring and not helpful ou
3115,2,united i got it at the gate thanks for checking
3116,0,united u kept passengers waiting all night 4 a plane that was being put out of service  leaving everyone stranded for night inexcusable
3117,2,united i especially like how you upgraded three of your crew members to first class instead of passengers keepitclassy customerservice
3118,1,united hello i got off a flight a few months ago and constantly think about your peanuts is there anyway you could send me some
3119,0,united flt 359 lax to ewr your pilot bragged about getting to ewr early only to wait 20 min for a jetway driver thanks united
3120,0,united i am so happy i found my phone because this is easily the worst system i have ever heard of
3121,0,really 9hours united jenniferwalshpr we dont like delays and do all we can to avoid them well have you on your way asap
3122,0,united robbogart after i waited hours in the airport being told one fib after the other why cant ual be honest with its customers
3123,1,united round trip
3124,0,united well as of yet our checked bag has already vanished and we havent left the airport yet
3125,1,united thanks  not tonight it would seem httptcowndceo5qlk
3126,0,united a rapid trip plane ticket from idaho to california that doesnt have problems would be wonderful
3127,0,united agent did help me my point theres a problem amp i dont want it to mess up somebody elses plans can u flow this to tech team pls
3128,0,united being delayed 3 hours for a one hour flight is more than frustrating im also unable to get a decent meal at this hournever again
3129,2,united please do she went above and beyond what she had to do she made us her number one priority
3130,2,united you guys are awesome thanks
3131,2,united thnx
3132,0,united i think we both have the same status nothing i think there was a bug in your search system
3133,2,united anna palm springs gate 19  deserves a medal handled 30 ppl missing flights like a pro
3134,0,united i would appreciate an answer on why we werent alerted flight had been cancelled flighted until plane landed  showsomerespect
3135,0,united wtf delay after delay 15 hours yvr to san unacceptable flight crew availability is to blame never again with united
3136,0,united i think i left my phone on my flight help
3137,2,united  great customer service again thanks
3138,2,united thanks that would be awesome
3139,0,united hey left my computer bag wcomputer inside in united filed online report no response
3140,0,united  they were empty upon takeoff why cant someone sit there
3141,0,united here is my case id 8473573 requested on 25 now its 219 710 days ill get a response bs
3142,2,united nawww united is my fave airline
3143,0,united  thanks formed submitted im not betting someone would be honest enough to turn it in though
3144,1,united i have a lh return business ticket from den to fraif i fly domestic with youbag can be checked through to frano need to claim
3145,1,united also a united phone representative just asked me for my web password is that normal
3146,0,united EUR20288 is the difference between the booked flights do you want screen shots
3147,1,united what is your plan to reduce delays
3148,1,united im searching for flights to redeem with miles and getting different search results with 2 user accounts any reason why
3149,0,united rebooked 24 hours after original flight to say your handling of situation was bad would be an understatement
3150,0,united i would like a supervisor to talk to now we are waiting for a flight attendant as one just walked off amp left httptcoipaamzt7z2
3151,1,united whats your phone number customer service question
3152,1,united  kids left a kindle fire hd 6 onboard ua1037 ordsfo today row 9abcdef we had the whole row amongst the 5 of us  help
3153,0,united understanding the situation we waited and it was opened until 1030pm
3154,2,"""united battierccipuppy we hope to see you on board soon and thanks for the tweet ey"" "
3155,0,united just curious when are you going to to finally learn customerservice 
3156,0,united nice 2 see u have a sense of humor 3hourdelay just want 2 b home but ill settle for that beer once safely in the air of course
3157,1,united surprised to go from 1k last year to nothing this year what happened to the soft landing policy of no more than 1 level
3158,1,united 22 pay in person at portland airport i will be flying from perth this has been done by us air
3159,0,united she was at the service desk at gate 21 and helped us find a flight to get us to our dest on time when our flight got cancelled flightled
3160,0,united 12 thanks but does not answer my question i want to make a reservation over the phone in perth hold for 24hrs and have family
3161,0,united it wasnt a delay so much as a straight cancelled flightlation weather wasnt an issue either
3162,0,united thanks for ruining my wedding anniversary flight ua4904 from ewr to rdu is delayed by over 3 hours and will reach home the nxt day
3163,0,united cancelled flightled my flight for some unknown reason and havent really given me anything to make my overnight layover tolerable
3164,0,united the only difference being you are both responsible and in a position to do something about them learn from delta
3165,0,united yes my flight was rebooked im just losing trust in you if i want to get anywhere on time
3166,2,united thanks keep up the good work
3167,2,united  4 reflight booking problemss in last 2 days and each time united wait time was lt5 seconds kudos to you for excellent customer service
3168,0,united any solutions
3169,1,united what do you have in mind
3170,0,united im over you evry 1st flight i take w you is delayed amp evry 2nd is on time so its missed evry time lastflightofthenight breakup
3171,0,united i did they did not  i did submit a complaint on line and never heard back from that  i dont have that id you should find it
3172,0,united it is cool your customer told me they didnt care either it is expected
3173,0,united is freaking worthless i hate this airline httptcodn1if2cgwe
3174,0,united not once did us3645 leave ord on time this week shameful
3175,0,united very missed daughter suppose to dpt ord 559pm  dpted  830pm checked weeks average for ua3645 shameful  7 day average 754pm
3176,1,united i understand why the pilot would get on the plane but why 1st class  there were 5 empty coach seats near me  im a premier 1k
3177,0,united fantastic night of waiting 3 hours for a delayed airplane only for you to alert us flight is cancelled flighted when it lands whatstatus
3178,1,united can someone at the airport in portland or buy a ticket to be picked up and used 2days late flightr by other from perth australia thanks
3179,0,united they did on a delta flight out of lax which is why i should be compensated for my rental car there
3180,1,united what happens on 911 am of 911 2spooky 4me m8 such spook much scare
3181,0,united i missed it set up in a hotel flights delayed in sfo for 6 hours missing all the wedding festivities of my friend 
3182,2,united sent you my confirmation via dm thank you very much
3183,0,united board customers onto a plane with no pilot the only thing that expedited was my time in line to book a new flight come on now
3184,2,united that would be great  1k us651621
3185,0,united stuck on tarmac for the last hour can i have a beer
3186,0,united recent services have been very bad my nc trip was aweful very disappointed and never again
3187,0,united its freezing on the gate bridgewaitingforbagsunitedewr
3188,0,united landed at 940pm and have been standing waiting for bags that were loaded plane sidewhy isnt the crew heretiredcustomer
3189,0,united dmb41shows i need this plane to get to buffalo so i can leave tonight any progress
3190,0,united i was rebooked however it would have been nice not to have to wait an extra 90 min at the airport  how will you make this right
3191,0,united enough already with the poor service old planes ridiculous routing 1k and time to find a new airline with status match
3192,0,united after waiting for over an hour we finally board the airplane only to find out we have to call maintenance and this plane is cold
3193,0,united broke my suitcase amp refuses to give me a repair estimate httptcozouowgv3q6
3194,0,united how do you have a scheduled flight with no crew is there a competent person working at this airline
3195,0,united can you help 689 in chicago get to a gate freezing on a runway seems like a crappy thing to do at 9pm
3196,1,"united hiltonworldwide caravannyc maysvillenyc 
lets go join me on my first trip back to nyc...as a tourist 
httptcoegaejtrglb"
3197,0,united thanks kp  whats going on w4840 tonight  bad update online and phone cant u give customers good info not waste their time
3198,2,united just got my lost kindle in the mail thanks again
3199,1,united is z and d code airfare refundable
3200,1,united no didnt notice i was 38a until start of boarding assumed i was 8e by time boarding started gas had cleared standbys full flt
3201,0,united 4840 you knew this flight was delayed mht to alb to ewr to get crew your arrival is late flightr than the departure update your site
3202,0,united 4840 wtf why cant you update your times in a timely manner youve known the fight was more delayed ur service is awful cnn
3203,1,united want to book a multicity fare have miles for 1of 2 flights an option to pay for 1st flight with miles 2nd with ump visa thanks
3204,0,united waiting on plane so long missed my connecting flight it left early thats the last flight out tonight help httptcohbsj2sf17h
3205,0,united ord gate c25 and flt 619  remember when customers were valuable is it so hard to be nice to someone lugging a guitar amp carryons 
3206,0,united worst service ever denied access to our flight and then moved flight 6 times how hard is it to schedule a gate delta next time
3207,0,united im in denver my bag is in san jose see something wrong here
3208,0,united you know its bad when youre praying your connecting flight is delayed because of an hour delay on the first flight justgetmehome
3209,0,united playing hide and seek with the gate we cant find it it should only be a few more minutes
3210,0,united so our flight into ord was delayed because of air force one but the last flight to sbn is at 820 5 mins from now we just landed
3211,1,united your flights are really cheap whats the catch
3212,1,united lgjw7b i voluntarily rerouted 1st leg of journey was in economy and was supposed to be 8b res agent said shed reserve it for me
3213,0,united 55hrs late flightr and you still cant figure it out random text updates embarrassing ua3728 httptcovftuyjh45x
3214,0,united stop picking on us cle httptcovtqe8m1l3i
3215,0,united booked flight in sept to get best price for april to usa checked now and they are EUR67 cheaper what a con unhappy customer ripoff
3216,0,united too big to properly manage flight times there is such a thing as being on time or at least prepared with a gate when we land
3217,0,united id rather have the truth about my flight than be forced to sit here all day trying to get home to this httptcou69fafqhsf
3218,2,united leaving soon thanks
3219,0,united another delayed day delayed outbound delayed inbound and now waiting at ewr for a gate to be ready how is it not ready
3220,0,united cancelled flighted my mileage plus award reservation g6455c same day have yet to see my miles back despite agent confirmation
3221,1,united my partner and i booked individual reservations for same flight i have pr silver  can he share my premier privileges somehow
3222,0,united 3 gate changes in 30 minutes for flight to roanoke and flight to sous falls in ohare painful
3223,0,united this is nuts they said a flight was on the ground now its still in albany and they wont have a plane  someone is compensating me
3224,0,united doumented via link however now that it has been over four months with no response what do you suggest or shall i not expect one
3225,0,united what yall have zero concept of customer service ohand now my connection is delayed too
3226,0,united just curious why youd board a flight without a pilot seems crucial to the flight process no
3227,1,united sent dms
3228,0,united just changed again  this is crazy youragentshavenoclue httptcoa37n3ohokl
3229,0,united never can get a flight out on time 4 hour delay earlier another hour delay on my connecting flight makes 10 straight delays
3230,0,united bc of your delay now you are oversold by 14 passengers this is a mess what are you going to do to compensate
3231,0,united  blamed weather lol 78 no wind and not a cloud in the sky delayed both ways 4x ru kidding me to charge me for 15lb w8 delays
3232,0,united be worseoh you cant delayed with no reason on the way to lonflight cancelled flighted with no reason less than 2 days before returning
3233,0,united flight 48413 gate changes on top of this  really hoping you can compensate with some pointsmileage to my account
3234,0,united should contact me and the others on my flight who cant get their website to work none of our info is valid httptco3zpjr7kwbk
3235,0,united over an hour stuck and still not off the plane total failure by you and your partners in ensuring the best customer experience
3236,1,united line up iah iah airlinegeeks avgeek httptcodjhxvjt201
3237,0,united silence is very telling
3238,0,united thanks for the 2hr delay and then no ground crew when we landed at least you didnt break my httptcogcwvfuopl2
3239,1,united bought a round trip to chicago two days agotoday the same flight is half that is there any way for me to get that discount
3240,0,united am i illiterate or is there a magic code to make your customer service site work httptcot4gcks2bh5
3241,0,united worst airline ever staff is nasty wifi down bags are delayed due to weather and now the belt is broken selling ual stock in am
3242,1,united stars and bars iah a320 airlineguys airlinegeeks avgeek httptcomwsoguc33p
3243,0,united im confused after your dullesairport agents directed us to go to your website after delays nothing works httptcocyprhe5gok
3244,2,united had wonderful on time flights from ogg to msn lost rx eyeglasses thick in the admiral club in chicago this morning found
3245,0,united 50 minute waitstill at the gate with a broken jetway might miss connection
3246,0,"""united robcnyc see information on our boarding process httptcogbiw9ugfnm kp"" i get group 1amp2 just no reason on 35"
3247,1,united in bogota with no wallet is no fun 
3248,0,united lost my wallet on flight 1007 yesterday from houston to bogota filled out your online form no response yet
3249,0,united one hour after departure time and still no update
3250,0,united i am now following you and see that i am not the only one experiencing and noticing a substantial downgrade in service post merger
3251,0,united 40 minutes waiting at the gate for the broken jetway different gate maybe
3252,0,united how can you never got a flight from austin to houston in time for a connection ever ever
3253,2,united got it right with the safety demonstration corporate but funny reserved but not corny  as a... httptcolwotkiekgu
3254,0,united now sitting on the tarmac for a half hour after landing because your jetway is broken 2daysofunitedfailures 1thingafteranother
3255,0,united look at the twitter history  as usual service non existent
3256,2,united thanks for the reply i have been in contact with customer care to get clarification on this issue
3257,1,united i will give it a couple more weeks thank you
3258,0,united make sure you make cancelled flighted flight baggage and upgrade fees seem like a labyrinth so that you might be able to swindle a few  more
3259,0,united how is this considered on time if its arriving at destination half hour late flightr than scheduled httptcoymftw1uyhr
3260,0,united thanks for trying to take my money without notice in any other industry you cancelled flight a service a refund is issued cont...
3261,0,united and there is no direct phone number for status match desk i really regret flight booking problems with united now
3262,0,united yet again you disappoint sitting at iad for ua3728 for 35hrs and you cant seem to know why the plane hasnt left albany fail
3263,0,united still sitting here waiting for a plane4 hours wasted
3264,2,united thanks for the help wish the phone reps could be so accomidating
3265,0,united line is just getting longer and moving slower lady working the counter is doing great she just needs help customerservicefail
3266,0,united an update on flight 5979 would be great
3267,0,united wasting time at baggage claim thanks to your dfw ground crew who checked my bag in without actually checking for space frustrated
3268,0,united what is the problem with your flights to ny today
3269,0,united flight was too heavy so had to fly back to palm springs after being in the air for 30 mins
3270,0,united your boarding process sucks you should learn from southwestair
3271,0,united ouch delays due to mechanical issues again qro will have to wait yall seem to be falling apart alwaysdelayed unitedfail
3272,0,united my fingers are crossed that they are more capable of getting baggage from point agtb than united airlines
3273,0,"united what happened this afternoon huge amt of incoming planes to sfo delayed over 12 hours
frustrating"
3274,0,united not about being on my way or impatience on my partits about you being untruthful and not having proper systems in place
3275,0,united can you maybe have more than 1 person working customer service desk in houston airport line 3 rows deep 1 person working
3276,2,united ill stick with my united flight thanks though effort is much appreciated
3277,0,united  your survey is too long  i fly a lot of segments and ill fill it out after every trip but not if it takes more than a minute
3278,0,united can you you think about hiring some baggage attendants at ewr been waiting for bags for 1 hr united  overchargedampunderserved
3279,2,united fair enough i dont usually rant but its good to know someones listening 
3280,0,united are you telling me that you are now cancelled flighting my flight 
3281,0,united would be hard to be worse than last time but im sure youll give it a shot
3282,2,united thank you for the delta transfer will my bags go too
3283,2,"""united sonyasloanmd happy to have had you on board please share details here httptco2trgemtebz kp"" done"
3284,0,united service staff to is less than friendly
3285,1,united happens every time in and out of newark
3286,0,united can you transfer my bags too
3287,0,united i am a comedian and i promise i will make fun of you on stage tonight
3288,0,united tried to and got through the whole 2000 characters and i was not even done
3289,2,united we were able to get on the moon flight just got to our hotel in puerto rico thank you
3290,0,united you had us reboard without the captain  so now well be sitting in here for another 20 min httptcoeerekdf9fq
3291,0,united on flight 1712 to houston delayed duecto engine trouble willl you hold my connection to argentina at houston since im late flight now
3292,2,united annricord great appreciate it
3293,2,united i was well taken care of thanks ive already been sent a survey request amp ill share my positive experience despite delay
3294,2,united thanks everything aok now
3295,2,united dm sent thanks so much for the strong customer service
3296,0,united just delayed my flight to slc by 25 hours what gives snowforce
3297,2,united ok thanks i sent you a dm too you can disregard that
3298,2,united so excited i was put on an earlier flight to get home woo hoo travel 
3299,0,united your airline is a joke 1 person working special services at ewr line is 15 ppl deep grow up
3300,0,united more concerned that you close a club i paid alot for at 10  last flight 1115p  the construction going on is very inconvenient
3301,2,united perfect thank you
3302,0,united care less about the person  although he walked away while i was complaining  a man at 10p at lax club  more
3303,0,united smiling not
3304,0,united worst airline in the world8 delays gate agent loses her mind over 15 lbs and charges me 100 on top of the 25 i already paid
3305,1,united will i make it with the delay
3306,0,united bwood wed prefer everyone hear our complaints amount your airline
3307,0,united why do you bother surveying me
3308,1,united  im on standby for my connecting flight 1st on the list  nudgenudge im told there are four slots open save it for me  please
3309,0,united worst airline ever after 70 legs of travel i am officially done  on time is not in their vocab  im taking my premier status to a
3310,1,united looking back  never heard from anyone  i had to call and frankly got standard sop  still think about it today
3311,0,united donna and juan still the best in the united club too bad ual does not get it
3312,1,united i am on 1528 and my connecting flight is 909
3313,1,united just got interrogated at the united club chicago unitedairlines rude poorform
3314,0,united i just want to contact someone with a question amp not be put on hold for 5 minutes in order to be hung up on or sent to the pet line
3315,1,united can i access frankfurt arrival lounge when im flying global first class
3316,0,united keeps delaying my flight horrible customer service
3317,2,united has the best pilots ever thank you guys for the great trip thatisall
3318,0,united  i really down think downgrading the boozefood selections at the club is a good way to go  how about you look aircanada
3319,0,united you guys are atrocious  far better service as silver on delta than you as a platinum  ill be switching back to delta
3320,2,united i will thank you
3321,2,united thanks for making sure they hear the message
3322,1,united ntrustopen can i go  golfunited
3323,1,united i got an email from cust care for an issue i had offering me a voucher how do i claim that i emailed back but got no reply dm me
3324,0,united i have and been denied i called and got hung up on did speaks with manager on second call
3325,0,united club den east or west both are disgusting httptcoxijyrpslzk
3326,0,united installed and working are not the same kicked me out after an hour and wouldnt let me back in four wasted hours
3327,1,united i would like to know if its possiable to checkin online or must it be done at schiphol
3328,1,united how do you go fr silver elite for two straight years to group 5 all the time  i get no group 2 but maybe 3 or 4  whats up
3329,0,united thats what i tried to do but when entering email into 2nd device made email typo no way to fix it amp no option to log outin
3330,1,united what delivery service do you use id like to call them myself
3331,0,united so the 46hrs that you told me was what a guess theyve apparently had the bag 20hrs now and no call
3332,2,united  my home for the next 85 hrs 777 gfc  httptcomkpognntyc
3333,2,united thank you
3334,2,united perfectomobile i have to admit that not only the app is good but have lots of useful func such the live seat map congrats
3335,0,united still waiting 4 our bags web still cant tell me its location  how come ups fedex can tell u at any given minute where it is
3336,0,united seriously after waiting 2 hours on the plane for my 1020 flight to leave at 3pm i have to leave the plane great just great
3337,2,united kind of cool to run into your boss man at sfo httptcobm9o2k5x5j
3338,2,united got a call bag is to be delivered tonight thanks for your reply
3339,2,united global first class lounge ord menu yummy httptcoegkvfokogj
3340,2,united pleasantly surprised with quality of service and flightflew lgacleden friendly crew love the concept of byod worksnicely
3341,0,united we like hearing from you so why havent you replied to my tweet andor email yet httpstcocaf2cx3gfi
3342,0,united rude grouchy agent at dulles checkin just got my 19 hour trip off to a lousy start he needs a nap or something
3343,0,united 1k use to be special  80 people in group one   why not board global and 1k together httptcoqd2lyuxazg
3344,0,united thats because you didnt read my entire tweet wifes 12pm flight is now delayed to 630  thats 3 6 hour flight delays in 2 weeks
3345,0,united as it always is helps to communicate to customers
3346,0,united im not as sure as you are httptcohsmpbsf4uf
3347,0,united how does that help me with my customers that i couldnt meet with and subsequently lost
3348,2,united thank you i will address it with them
3349,0,united problem is on laptop not phone
3350,0,united question  was given food vouchers but cant use on planehow   come
3351,1,united its cool i didnt need to go to work today or get home to make sure my house is ok in the 30 wind chill
3352,1,united please reroute oregon womens tennis to santa barbara theres supposedly another connection from la
3353,0,united the wifi in the ewr lounge reminds me of the old days of dial up
3354,0,united needs to pay for my car i could have been on my flight if 4 help desks did not say it already left shame
3355,0,united too long for 140 characters
3356,0,united bossf was in between waivers business cancelled flighted due to weather beforeafter no flexibilitycompassion in extreme circumstances  
3357,0,united tried that already amp tried forgetting the wifi network connection still forces log in with incorrect email other suggestions
3358,0,united i see you tweeting as little as 7 min ago are you just ignoring my cs request cantlogoutofunitedwifi
3359,0,united or did you mean 2426
3360,0,united has it been 46hrs yet
3361,0,united anyone awake paying for wifi on iphone when need to be using it on laptop logout option for wifi in flight time is wasting
3362,0,united does a great job of answering public messages direct private messages not so much
3363,0,united i work in customer support extremely saddened united wont waive change fee for flights i had to cancelled flight due to east coast storms
3364,0,united hows my refund coming along
3365,0,united another fcking delay in the past 32 hours
3366,1,united online inchecking able in the netherlands ams
3367,0,united 777 from sfo to hnl with zero entertainment systemsyouareonyourown
3368,0,united how do you log out of wifi in flight dont see any option and made typo when logging in help
3369,1,united when will you have special promotions for flights departing newark nj to st johns antigua
3370,0,united flight ua5631 from sfo to burbank has been delayed twice now still no plane in sight get it together
3371,0,united just saying the truth you dont even an email 2015
3372,0,united mr shes on her way now but thought id detail the extravaganza for you dobetter please httptcov8pvphmtzc
3373,1,united hi if a premium ec upgrade was paid for amp then a mileage bf upgrade done is the prem eco upgrade fare refunded
3374,1,united deaffriendly getting there read your review on httptco2brt0athau httptcowznp5q1m0h
3375,0,united we followed the baggage rules on your website and was still charges 150 but only going one way
3376,0,united i sent you a dm hours ago
3377,0,united need to track lost luggage being shipped to me need ph  for human not automated 8003352247
3378,1,united dm the conf  to you  did you receive it
3379,0,united no it weighed 455 and it was the only checked bag
3380,1,united still waiting for a response on whether or not you allow use of a rear facing car seat on an erj145
3381,0,united nonrefundable hence i wrote 200 doesnt make sense for my 150 credit nothanks
3382,0,united your website was down all day yesterday tried 3x put all info inampdidnt go thru today the flight i bought went up
3383,0,united you do realize my wife is waiting on a delayed flight at this very moment  im not sure i understand your tweet
3384,0,united im a minor and freaking out bc i might not make my connecting flight to hawaii so yes im frustrated
3385,2,united so sorry i ended up on us air flight thank you though for getting back to me
3386,0,united i have been denied not sure how you charge 150 one way then 25 on way hime
3387,1,united estellevw does she need to complain on twitter for the refund or is it autoapplied
3388,0,united even so change could not be made  online instructed to call an agent maybe the syastem should allow agents 2 link passengers
3389,0,united case id 8544484
3390,1,united no i have a pricey chase mileage plus cc
3391,0,united your airbus a320 seats are awful they dont recline
3392,0,united to dm you i have to follow you and im not doing that plus theyre no more options thats why i had to fly with you epicfail
3393,2,united  great way to start my vacation with an on time departure looking forward to my global first class suite
3394,1,"united i have 2d and 3d embossed badges and patches superior to the ones you are currently using 
httptco3fq3xelbon"
3395,0,united  why am i sitting on this plane for an hour after scheduled takeoff without a cloud in the sky keepusguessing isthisyourfirsttry
3396,2,united thank you for responding so promptly i look forward to the 240 kms drive to the office to file a claim
3397,2,united that would be great
3398,1,united death in the family cannot make flight tomorrow phone rep quoted 440 per person fee which is almost the cost of ticket help
3399,0,united of the airplane otherwise they would call the police because the flight had to take off before 12h30am
3400,0,united perfectomobile huh  i have sent 16 crash reports in feb alone  8 in one day  only app i have that consistently crashes
3401,0,united i was abused  threatened and forced to travel in a lower cabine last seat in yesterdays flight from houston to sao paulo
3402,2,united youre welcome
3403,0,united contacted yesterday and was told that theres nothing they can do  they suggested i email for some compensation  cust service
3404,1,united im a ua 1k i think its iamtedking who was looking for help
3405,1,united  res  0167560070877     fsqthg   thanks
3406,0,united unfortunately that doesnt help just an automated computer
3407,2,united flt 1583 ewr to sfo excellent service friendly flight attendants made the 6am flight a very good start to the day
3408,2,united yes  d y from therealaviation on instagram 
3409,1,united perfectomobile you really shouldnt use the word crashing just sayin
3410,0,united airlines delayed our flight on the way to chicago and leaving chicago next time delta it is
3411,0,united they inquire and then do nothing about itpretend they're interested responded to your dm and no response back
3412,1,"united need assistance to change flight to get to an ailing parent
have flight leaving tuesday need to change asap to sooner custserv"
3413,0,united i must stop my relationship with you youve become greedy and heartless and our long term relationship is over
3414,0,united your customer service is lacking and you owe me a gopro camera i also appreciate not being interrupted every time i speak thanks
3415,1,united you need to follow me i order for me to dm
3416,0,united can i get a refund i would like to book on a better airline
3417,0,united whom can i call to discuss  as i was told that united has no phone contact with passengers   this is absurd
3418,0,united messaged you as requested and called your baggage team again its still in newark please help or let me know next steps
3419,1,united airlines is changing mileageplus program march 1 httptco4oje523ptw
3420,1,united there is only one club at lax   in terminal 7 across from gate 71
3421,1,united perfectomobile definately not an award for employer of the year united13
3422,0,united i guess thats not the busiest route so based on trafficfuel costs regional jet is the decision but still not great 4 travelers
3423,0,united flight delayed 40 minutes in ord because plane didn't have all the food that should be fixed in the future it's a dumb delay
3424,1,united  need to change flight from this tuesday to sooner to attend to ailing parent in fl need help custserv
3425,0,united need to chat with an actual human asap
3426,1,united i have already emailed but i didnt know if it was more expedient to contact you here please advise thanks
3427,0,united i got an email saying changes to my mileageplus account are confirmed but i didnt make any changes help
3428,1,united yes when i landed
3429,2,united joni did a great job on flight 5653 to lax thanks for a great flight
3430,2,united so far so good just stepped down in denver next stop portland
3431,0,united 310 disappointed in the service will be missing my connection after over an hour delay  cramped seats at least their app is good
3432,0,united what a joke hang up on customers
3433,0,united over charged me one way for baggagefind out others leaving pittsburgh with same equipment werent charged just hung up on me
3434,2,united orthodoc oncall to inflight glad to have been of service
3435,0,united so publicly you asked for details on my flt sent you a dm like you asked and have yet 2 days to hear from you unitedfail
3436,2,united flight attendant regains karma by giving big sweaty dad cold water guy was running amp carrying his daughter  last one onboard
3437,0,united really hoping to get some help here  on my 5th attempt to get a resolution and lost count of transfers  help please mileageplus
3438,1,united iamtedking httptcouczzp9yphk click lounges tab need to be flying on supported sa airline
3439,0,united i sent you a dm with my file reference number i just want to know if someone has located my bag even if its not here yet
3440,2,united i just want shout out a thank the pilots and staff on the feb 13 flight from newark to boston at 440pm  they were super helpful
3441,0,united can you help from there ua4935 cant take off without missing galley cart that no one can find pax all seated for last hour
3442,1,united for my grandma ellas 80th she would love a birthday greeting from your flight crew she was a stewardess for eastern airlines
3443,1,united is hiring  flight dispatcher  chicago il network operations centerl httpstcolio6ocpteq
3444,0,united that doesn't make any sense i've been 1k for over 5 years and you're making it harder to keep me loyal
3445,1,united have all 747400s been updated with power outlets and seatback tvs yet flying ord to tokyonarita on the 28th
3446,0,united i need you to get my cousin to pdx shes on 2 days of travel now and weve had to hire other sitters til she arrives thx for that
3447,2,united keep the flights cheap and earlyon time and you are good flew americanair  and cancelled flightled my flight 4 times last month unitedgt
3448,0,united the premier desk was able to rebook me with our friends at americanair only problem is now i have to pay for a checked bag 
3449,0,united i did and as i thought nothing happened
3450,0,united im not booked on a 130 return flight
3451,0,united the flt to ord is correct  per my dm it is the flight from ord to cvg i was charged for incorrectly
3452,0,united you need to change the way customer service is handled i have been waiting for a supervisor to contact me for 17 days what gives
3453,0,united i need to talk with an actual person about missing luggage please advise on how to make that happen
3454,0,united i know i can see that too but now estimated time of dep is 10am i dont understand why there wasnt a better estimate 3 hrs ago
3455,1,united any news
3456,0,united where we trick you into making us look popular on twitter by being the worst airline wellplayed jokesonus
3457,0,united why do i have to request refund why charge twice in first place
3458,0,united ill be calling soon but going tomorrow like it shows on the app is not a good option
3459,0,united i've filled out the form twice no email i have a lost item code can you verify it was received
3460,2,united message sent thank you
3461,0,united thats what i have been told but refund doesnt really makeup for the inconvenience caused and the missed meeting does it
3462,1,"united this is the  year for van gogh fans to visit europe
httptcoe1eofthgaj"
3463,1,"united americanair this is the  year for van gogh fans to visit europe
httptcoe1eofthgaj"
3464,0,united please explain why i need to pay bag fees twice equally 1200 because a delayed flight resulted in bags being rechecked overnight
3465,0,united  watched the entire uncvsduke game on the tarmac before cancelled flighting my flight because crew timed out right before my 4hr flight
3466,0,united reflight booking problems would not have made me reach on time for my meeting also didnt wanna take a chance booked myself on etihad instead
3467,1,united  who can eat at an airport for 7 areyounew incompetent no800number feeltheheat
3468,0,united  vacation days relevant ritz in pr for the night 700 losing a day to idiots and sleeping at the newark ramada priceless
3469,0,united  that time when i spent a night trying to sleep in a toddler bed at the airport ramada without my luggage you kidnapped furious
3470,0,united i am calling to check on a future flight and your first agent hung up and now you sent me to the pet travel line this is hell
3471,0,united fyi the siteapp still shows plenty of the unavailable flights i had errors with almost 24 hrs after sellout flying americanair
3472,0,united sure youve been saying that for as long as ive been tweeting about your obsolete fleet  promises are free
3473,2,united followed and messaged thanks so much for the help
3474,1,united i did not  thats why i am very concerned
3475,0,united please consider letting flyers with no overhead bin items boarddeplane first after first class make sense
3476,0,united i will never be flying with unitedairlines ever again 285 for checked bags all under 50lbs angrycustomer unitedairlinessuck
3477,2,united thanks jt
3478,1,united trying to locate passenger that landed 2 hrs ago in heathrowairport ua938 can you assist is flight still in customs please help
3479,2,united thank you off to la to do something very special
3480,0,united the flight turned around for mechanical reasons on 13015  never to fly united again as they dont check their planes properly
3481,0,united is it customary to upgrade a flight attendant in uniform vs passengers one is in 1b on flt 1020 now to iah
3482,0,united you should really have that addressed somewhere on the website find that completely irritating amp am unable to take my flight now
3483,0,united ua1740 45 hr mechanical delay all i get is 50 voucher will tweet when i book next trip not on ua
3484,0,united spends 20 minutes beating up a lady about her bag fees  random stranger comes up and pays the fee  randomactsofcorporategreed
3485,1,united for a fee
3486,0,united hii am still waiting for the refund this is ridiculousor u approve my tickets or u give me a refundplease advise wht is going on
3487,1,united hi booked a flight yesterday and received an email w confirmation number but today i got this error no active flight segments
3488,1,united any updates with the dot looking at the united fares from london to the us from last week
3489,0,united thanks mr i got rebooked already but i lost my first class seat such is life
3490,0,united booked a flight yesterday appeared in my account  confirm email but since a few hours all disappeared and err no segment in this
3491,0,united no we are boarding but why cant your agents on the phone taking care of 1k travellers link reservations
3492,0,united ewr ppl told me to call 1800 have 2xday since monday still at layover loc have that ref  tho any help appreciated
3493,0,united ruth was very helpful in rerouting us to punta cana when dulles connection failed other reps not so helpful
3494,2,united thank you 
3495,0,united we booked at the same time and he called was told confirmed we were linked even after he had to make changes to his rez
3496,0,united you board a 630a flight and then cancelled flight it because it doesnt have a pilot  now i miss my meeting atlanta because someone slept in
3497,1,united i dont have a milage number i cant sent my mail to you via dm youre not following me i follow you now so you can sent me a dm
3498,0,united no response 3 weeks since complaint submitted and 3 days since you all said you would look into it
3499,0,united thx come hell or high water
3500,0,united worried the cold weather or snow would delay us this morning but no it was the pilots stillwaiting
3501,0,united rushed through the 6 degree weather to get to the airport on time too bad the pilots didnt do the same stillwaiting
3502,1,united refund
3503,1,united aisle please
3504,2,united thanks for the quick reply i just fill in the form idnumber8569822 hopetogetanswersoon
3505,0,united  handed a slip of paperampsaid to call 1800 have called 2xday trying to get it sent still  layover airporthave that ref  tho
3506,1,united staralliance good  maybe that will make up for losing my medallion  probablynot
3507,2,united thats fine ill take them
3508,1,united i live abroad and am flight booking problems flights for when i come visit the states 
3509,1,united i have
3510,0,united to recap you bounced me off my flight lied to me then hung up on me what am i supposed to thinkdo now
3511,2,united thank you my second flight i already got bumped up to 1st love it
3512,0,united she said she would need to get a supervisor while waiting for the supervisor she hung up on me
3513,0,united just called and lady at your overseas call center said she saw no note i explained the situationagain
3514,0,united she could not access seat map so she said she would note the upgrade in my itinerary and to call back late flightr
3515,0,united spoke to someone on your feedback line last night who said she would get me a preferred choice seat for today
3516,2,united all goods ill call tomorrow thanks
3517,1,united next day
3518,1,united i filled out the form but i haven't received any sort of email confirmation that it's been received is that normal
3519,0,united loses my luggage and hotelstonight loses my reservation after a 10 hour travel day i just want to get to startingbloc in the am
3520,0,united oh flight was fine my lost luggage not so much looks like ill be at least a half day late flight to my conference in santa monica
3521,0,united 8h flight without a working screen for me and my friend and not possible to move to another place unitedfailsworsttripofmylife
3522,1,united unitedflyerhd unitedairline n26902 dreamliner leaves london heathrow b787fans httptcoai0yzwt8za
3523,0,united gj flight 1101 didnt have wifi even though it was promised to by your ground crew anotherdisappointment
3524,0,united gj i will you have to agree that 7 hours late flight for arrival is unacceptable i only hope and pray my bag is here
3525,0,"united  unhappy with uniteds service

read ralph naders open letter to uals ceo

leave a comment or rt

httptcoo0745apiau"
3526,1,united ok can i dm you the info
3527,0,united the best seats should be for paying customers and we should get to board first badcustomerservice
3528,0,united this happens all the time  united pilots are always in the exit row  america treats there customers better than their employees
3529,0,united yes when i got to the gate i specifically asked if there where any other seats  very discouraging to walk past the crew 37d
3530,1,united koalax should have fresh food service right
3531,2,united omg thank u
3532,0,united unavailable leg that registered hours after being sold out only option to offer after 45min was 400ticket or travelocity 2of2
3533,0,united error message said couldnt process request at the last step after seat selection on each leg agent was unaware of an 1 of 2
3534,0,united  4348 soon going to have more wait time for a gate in empty msp airport than it was in flight  50 min and still counting
3535,0,united  horrible wait time on 4348 to get a gate  shows total miss  management  value customer time and respect thier sentiment
3536,0,united  very disappointed by the service starting from gate operator at bos  who was  rude in stopping a carryon bag
3537,0,united your service sucks to mexico from houston you finally realized that snacks in1st dont work you cheap as
3538,1,united will do thank you
3539,1,united okay thank you both
3540,1,united they had snacks available just no fresh foodnot sure what happened but im sure we will grab a bite before our sfo connection
3541,0,united if guy on flight 1230 follows through on threat to sue because he couldn't carry on 3 bags i will defend you for free
3542,1,united done as requested
3543,0,united pls post video of belligerent jerk ranting at sfo 1230 thats hes going to sue you for making him check his 3rd bag hes a hoot
3544,0,united gj i do believe that this is hands down the worst service ive ever experienced makes comcast look amazing unitedairlines
3545,2,united please give special thanks to aaron in tampa office for helping me for literally two hours hes amazing mission accomplished
3546,0,united i cant tellpurchase through the website because they put us on a lufthansa flight for the first leg
3547,1,united turkish airlines rebooked us a united flight on our second leg from fra gt iad is there any way to check if upgrades are available
3548,1,united hey i left my favorite blanket on the plane bring it back home to me
3549,0,united gj funny i did and the attendant recommended me tweeting you letting you know about my subpar customer service runaround
3550,1,united followed amp dmd
3551,1,united i want a hotel room and a whiskey
3552,1,united flightgotta make this connector
3553,1,united  ok noted all details will be dmed to you shortly
3554,0,united staralliance the b gates are very far though
3555,0,united ua5029 from ric ua507 from ord amp ua423 from den all delayed for nonweather issues way to go youre batting 1000 but no hotels
3556,0,united i would have made it if you hadnt already booked me on another flight and cancelled flighted my original reservation
3557,0,united staralliance how can i book reward travel in august everything is blacked out
3558,2,united did i win 
3559,0,united trying to change a flight booked just 6 hours ago but online system is charging me 200 fee per passenger could you please help
3560,0,united i have submitted my complaint i need to be compensated how long will this take
3561,1,united any info on delays at sfo tomorrow due to low clouds
3562,0,united because of the horrific flight experience you guys have made me never want to fly on an airplane every again
3563,2,united flight to rsw tonight me amp  twin 3 year olds a pilot who was in row by me stayed to help me get the boys amp bags off lifesaver
3564,0,united my flying united is oversorry the captain still had 20 minutes of preflight preparations to make while we sat with no air
3565,1,united thanks
3566,2,united yes thx at 1035 landed at 920
3567,0,united get a clue i am a 1k2mm miler and that is the response you give
3568,0,united i was only trying to get my emails what are you talking about what most business people expect from airline wifi
3569,1,united we finally just arrive to bogota good but long flight
3570,0,united its not there we tried its already here in cancun just no one has delivered it
3571,0,united what you did was illegal and a breach of contract i will be in touch but not through your customer feedback
3572,0,united its not the way to treat your customers we had a lot of issues and it was not worth our headache we went thru
3573,0,united yes we are in ewr and it was corrected but just the fact the it was beought up for us to share rooms is unexpactable
3574,1,united want to make my day  friend is premier amp i should be soon any chance you can upgrade our two 10 hr leg of flights to ecom plus
3575,0,united please review and fix your baggage procedures at dulles because it happens every week when my sister travels there on your airline
3576,0,united nothing else from you gj where is your customer service
3577,1,united thats of course in lax
3578,1,united ok thanks where are you counters located and how late flight are they open
3579,0,united oh no im rebooked 7 hours after my original arrival time we can talk compensation
3580,0,united my coworker that had the same conflict as me with the hotel issue trying to share posted on their facebook page and they erased it
3581,0,united lost my parents luggage to cancun said it would be delivered to hotel by 7pm it is now almost 11pm
3582,0,united then watched my connecting flight in den pull away from the gate only to pull into the same gate slapintheface
3583,0,united christinebpc and on some versions of the 738 row 11 has no window at all go ahead check well wait
3584,0,united im pretty sure ive got shin splits from sprinting through iah only to watch my plane pull away from the jet way
3585,0,united well the income flight to dca to take us to ewr was delayed and it made us miss our connection to fll so yes hotels were necessary
3586,0,united can you please stop cancelled flightling your flights i am trying to get home to take two exams tomorrow youve cancelled flightled 3 flights on me
3587,0,united amp ive been hung up on twice by your staff so upset right now
3588,1,united dcaewr flight 4372
3589,0,united 2 hour flight from fll to ewr 1242 now waiting 1 hour plus for bags no sign yet what gives
3590,0,united was such a better airline when you were continental 75 service fee  75 flight booking problems fee  25 talk to a human fee fu
3591,1,united any chance you could look into my problem from earlier
3592,0,united this is despicable i spoke to  many diff people amp everyone is telling me something different i have a claim no i need my bag now
3593,0,united how come the crew traveling on the flight gets a better seat and i get stuck checking my bag and the crews bag got on the flight
3594,0,united funny thing happened we arrived on our flight from denver at the same gate we are currently scheduled to depart for sydney at lol
3595,2,united i forgot that intl flights out of lax dont go from intl terminal easiest recheck in ever woo
3596,1,united can you please tell me where united flies to from sydney australia  pref asia pac or us as i have a voucher to redeem
3597,0,united you cant claim weather with your hardworking crew pulling seats out of a plane do the right thing but we both know you wont
3598,0,united youre missin the point there was no weather youre lying seats was broken but u claim weather to get out of hotels classy
3599,0,united are you trying to break a world record for most delayed flights in a year
3600,1,united i have flights that dont appear to have been applied to my mileageplus account can you help
3601,1,united vusaaustralia im just an aussie cowgirl lookin for my cowboy take me to fort worth estelle says ill find him there
3602,2,united okay thank you for your help 
3603,0,united this is not what captain said your 820pm flight to san francisco is delayed due to weather ua1416 now departs failagain
3604,2,united thanks
3605,0,united i bet southwestair doesnt turn a thirty minute delay on an original flight into a 7 hour delayed arrive time
3606,2,united is the best way to reunite me with my one true love shopping in usas fashion capital newyork unitedvusa httptcorbn7stuij1
3607,1,united should find a way to distinguish boarding of premier members and credit card holders group 2 is too big
3608,0,united final destination was booked through united but with quantas united has not yet contacted auckland i am unaware of case id number
3609,1,united was in the air just dmd you
3610,0,united worst flying experiences ever the past three days your airline needs to get it together lost a customer with me
3611,0,united yes i have
3612,0,united customerservice fail long time flyer switching airlines frustrated
3613,2,united okay  thanks for your help jt i appreciate your time
3614,0,united screwed over my professor maybe we should tell everyone about skiplagged  aviation airport airline innovation startups tech
3615,0,united staralliance now do the right thing and reinstate the tickets you voided unitedfail
3616,0,united negative done wasting time with amateurs at customer service thanks for at least offering
3617,2,united staralliance was there few weeks ago awesomebright vibrant and no habitrails
3618,2,united no worries  after everyone boarded the cushions were brought in took a while but they made it here
3619,1,united sprinted from c concourse to e and just made it coughed up a lung in the process but am now in clt tnx
3620,1,united hey think someone could meet me with my book when i arrive at loganairports at 1030 its yes please amypoehler oscar took it
3621,1,united hopefully they will give me a feedback bafore my flight
3622,2,united very good flight thank you
3623,0,united can you dm me been on hold with customer service very long time 53 min  and getting the runaround thanks
3624,0,united im asking if you can simplify the communications thx
3625,2,united yes lhrt2 lounge is fantastic if only the us ones could be remotely similar
3626,0,united omg where is my bag yyzua70435  enough with the shenanigans already its getting real old real quick
3627,1,united i now see its 72 hours thanks
3628,1,united we invite to fallow helacohlc learn about our activitiesprevention programs of health by condomrito familywe r 501c3thanks
3629,1,united staralliance very nice at lhr congrats but im sticking with aaba americanair britishairways
3630,0,united how long will it take for miles that i repurchased they had expired to show up i recieved an email that the request had been
3631,0,united please stall flight 1535 out of ord i have to get to sna tonight
3632,2,united thanks i will
3633,0,united can you get a gate for ua4727  turrible
3634,0,united is the worst airline lost my luggage delayed my flights and has been very unaccomidating
3635,1,united flight 280
3636,1,united flight 1640 n33289 arrives at flytpa following flight from iah httptcorvcda2nnme
3637,2,united is officially my favorite airline they have created magic for me all day friendlyskies careyon
3638,2,united we had a wonderful flight attendant named leah that was with us from lga to den then den to anchorage
3639,2,united i was protected on that flight by gate agent kerry at las she also did an excellent job getting me to my destination today thanks
3640,1,united yes you can i will dm
3641,2,united your staff both on deck and in the cabin on ua768 sfo gt bos were exceptional today please tell them well done 
3642,0,united i mean is there a real live person somewhere i can go and speak to at newark post security
3643,1,united hi i just bought a flight with united through ebokeers from paris to miami do i have any chance to check that everything is ok
3644,1,united no worries i think it's under control the emails are keeping me informed
3645,0,united i have talked to themon standby for tomorrow but it doesnt look good may have to stay here till friday amp thats not guaranteed
3646,1,united jt is the ord to phl flight at 915 pm cdt delayed dm im kinda hoping not to be stranded at ord either
3647,1,united what happened to flight status map it was so cool
3648,0,united plz dont advertise wifi if its not gonna work thanks worstflightever
3649,1,united hi guys i submitted a request for tickethotel reimbursement for a delayedover night stay coming back from the dominican help
3650,0,united apologize to the president once those employees blamed him i heard it repeated 20 times
3651,1,united yes i want to complain your coworker was neither is there a customer service point airside
3652,0,united a change fee of 200 same exact flight from atlhou is 165 why a charge of 574 the math doesnt add up
3653,0,united hello im overseas amp my bag is lost i cant call customer service but can you help me
3654,2,united landing in anchorage then on our way to fairbanks httptcofjkvqmbmas
3655,0,united i knew i shouldve flew virginamerica lol
3656,0,united ua1641 ewrmco 17 feb wifi never connected but allowed me to purchase access twice amp charged me who do i need to file claim with
3657,2,united thnx
3658,2,"united 
i will admit youve been rather good to me over the years
youve still got me hooked
for now
peace"
3659,2,united its kinda funny no worries
3660,0,united my feedback and concerns via your site aren't going to improve my poor airport experiences
3661,0,united just dropped bags at newark your desk guy was the rudest customer facing person i have met even my two children were shocked
3662,2,united great looking forward to your response to my dm then
3663,0,"united it was quite enjoyable  

except now hes stuck on the runway in houston "
3664,2,united thank you for getting our daughter home when americanair cancelled flightled all their flights to nashville
3665,2,united thanks for the reupgrade to 1st class it may be a 45 min flight but it is appreciated
3666,0,united makes total sense except flight wasnt full  ive got empty seats around me amp overheads were more than half open when i boarded
3667,1,"""united itsaaronchriz sorry to hear about your flight do you need help reflight booking problems""

"
3668,0,united now we are trying to get to san juan from chicago ohare having lots of problems may get a standby flight
3669,1,united alright thank you is there a page that says the routes you have for each aircraft specifically the 787
3670,0,united well sortawe r trying to get to aquadilla pr but only 1 flight goes there a day all are booked ua cancelled flighted our flight to nj
3671,0,united why does it cost 547 to change the city of origin when the same flight on httptco8fmzzoltv9 costs 165 customerservicefail
3672,1,united i just sent a long note with some suggestions thanks for getting back to me
3673,1,united there are at least 3 of us on ua1564 at ord waiting to deplane to catch ua4232 to clt any chance of waiting to last second for us
3674,2,united parryaftab done thnx
3675,0,united im still frustrated i gave up my seat amp the promised travel certificate was withheld wo explanation httptcokvfwajvvid
3676,0,united gotta love giving up 1st class upgrade bc flight delayed to get another flight also delayed just to ensure i make my connection
3677,1,united pty to pit via iah
3678,0,united not sure what happened  msp yesterday but very unhappy my bag was not only delayed but sat at msp for 8 hrs b4 delivery  230 am
3679,1,united is it possible to redeem miles for one part of a round trip itinerary without having to book two separate reservations
3680,0,united im flying americanair on the way back i rarely fly them but lets see if they are any better
3681,1,united sent
3682,0,united its almost like were punished for living near a large metro area ewr was top ranked for domestic delays not good
3683,2,united honestly i stopped trying to report things via website now i just laugh flights work miles accrue im sure its just cosmetic
3684,0,united thanks weather is understandable but when every single domestic flight is delayed because of inbound intl flights its crazy
3685,2,united 1007 houstonbogota boarding again safety first it seems the mechanics fixed the problem faster good energy to fly homefamily
3686,0,united no tag number luggage was taken off the weigh scale and appears to have been sent off on conveyor belt without any tag
3687,2,united have reported it  still in istanbul at the moment apparently  on the other plane haha  hats off to the pilot
3688,1,united understandable i did try flight booking problems several times for 2 passengers amp got the messages i mentioned before as for the agents price
3689,2,united hey awesome  thanks for the reply will be filling the form out americanair
3690,0,united flying tomorrow from mexico to us mileage tkts dont show 1k status help
3691,0,united correct date is 21115
3692,0,united 3 phone reps none could see i was rebooked so missed that flighttold to go standby for a nonexistent late flightr flight did i hurt you
3693,0,united a report was filed with the airport police on 11th and 12th februaryi have the police case number if required
3694,0,united cant dm youre not following lly144 rebooked on ua1516 but still need seats
3695,0,united the supervisor on situation stacey took all our detailsno claim number given to us
3696,0,united 1 hour since boarding began and were still sitting at the gate  ua507
3697,0,united tks for reply psp employees blamed late flight departure on potus when main reasons were dvr flt late flight amp insufficient ground crew to handle
3698,0,united took this one just for you not a window also not fun if you get motion sick httptcom81rv0blxs
3699,2,united they are all pilots fa and ground personnel doing a great job weather is to blame who do i talk to about that 
3700,0,united i find this text funny considering we are still sitting here because 2 seats need to be changed out httptcololuwfci11
3701,0,united 1007 houstonbogota with an engine problem mechanics trying to fix the problem safety first better to change the plane
3702,0,united thanks makes sense just annoying that it cant be determined better
3703,1,united patiently drinking and tweeting about my experience
3704,0,united you have yourselves to blame for giving me the time to get drunk and tell you how i feel about your overpriced sub par airline
3705,0,united idea if u dont want us to be frustrated dont cancelled flight flights because your crew overflowed a toilet get a plumber
3706,0,united i will be patient in my luxurious middle seat on my next delayed flight
3707,0,united i will be patient as your agent explains how you have me booked on a new flight for 618 when that plane doesnt arrive until 607
3708,0,united please help trace my luggage which was put through without a name tag on 11 february 2014 at albuquerque airport
3709,0,united be patient while i let this string of tweets go out showing people you are bad at your business
3710,0,united i think you guys had a half full flight at 4 so you held our overbooked 3pm flight to fill the other one then cancelled flightled mine
3711,1,uniteds inflight promo on their tvs includes brian williams tough to edit that quickly not a complaint just an observation
3712,0,united thanks ill fill out the form that no one reads or responds to
3713,0,united i was patient when they refused to switch my flight bc of my checked bag then cancelled flightled the one i was on
3714,0,united   sent dm last week re suit regarding your error no response was given please answer dm or tell me who to send suit to
3715,2,united will have to try standby in denver tonight or will have to cancelled flight father son trip till next year thx for trying
3716,0,united i wrote to you but got nothingand i am out of us it is very simple thingwill ypu provide compensation for your delay
3717,1,united how many 787s do you currently operate and what other aircraft do you operate
3718,0,"""united qlyss8 we dont want our customers to be frustrated thank you for your patience jt"" a lovely sentiment but not a 180 one"
3719,0,united 4 different departure  arrival updates for ua304 in 1hr please
3720,0,united nope really no window at all for 10a 10f has one 8 and 11 has one none for 10a so sad
3721,0,united vegan meals can be more creative than noodles peas and zukes nonvegan yogurt is not acceptable for a vegan can you do better
3722,2,united well thanks for not charging me for switching my two cancelled flightled flights anyway that was pretty nice stillmakingmepoorthough
3723,2,united well it is john hughes birthday but i will stick w the plane amp hold off on trains amp automobiles gate workers are doing well
3724,0,united  my son left his tablet on plane  am out of country and can not call easily  is there an email to contact
3725,0,i will if you can show me where this new program is beneficial to your longstanding loyal consumers united
3726,0,united all i hear is blah blah blah you shoulda used that 400 to buy a burningman ticket instead amp ill be driving there not flying
3727,0,united yes supposed to be here by 6pm i have a board meeting tomorrow fingers crossed
3728,0,united thanks for not letting me switch flights bc i had a checked bag then cancelled flighting my flight forcing me to take another 3 hrs late flightr
3729,2,united thank you love united have 4 flights today
3730,2,united just did thanks for checking 
3731,0,united just informed you dont reimburse for issues due to weather this is why your flights keep getting cancelled flightledthor hates you
3732,0,united midland couldnt get our bags to connect on our intl flight to sydney so have to get em in la amp check em in there
3733,0,united this may be the last time i fly your airline
3734,0,united is your company motto i do not care  i heard several times from your employees to your clients in the past week  idonotcare
3735,0,united you should tell that to the staff at lax then i boarded group 5 at the very end of the queue as a gold member thanks for nothing
3736,0,united missing crew passenger doc problems frozen toilets and now were off the plane give me my money back  ua3466
3737,2,united fantastic job by your people today on ua22 from dublin a jam packed plane but the crew was wonderful
3738,0,united there was 20 min to departure no one waiting on being pressed ground staffer threatened do you want to get to sf today fail
3739,0,united flying lax to sfo and system wont let me check in your site tells me to do it through aircanada and they tell me through you
3740,0,united and btw the virgin and jetblue managed on time departures same time same destination amp wouldnt take away a 9year old kids bag
3741,2,united can i just go ahead and live in your premium cabins im in heaven now en route to lhr
3742,0,united feeling poor on the churchmouse level here 180 dollars is enough to make a grown man cry im not a grown man but tears happened
3743,0,united sure but the plane is an hour late flight your ontime departure ship sailed away a long time back
3744,0,united ua6002 mligtden will miss connection ua3530 dengtyeg due to delay
3745,0,united how come you are the only airline of 90 flights last year that makes me check my carryon not even gate checkbaggage claim
3746,0,united i had to change airports to actually get a flight out when my flight from fay was cancelled flightled twice 180 taxi ride to rdureimburse
3747,1,united its operated by united as its a heathrownewark flight
3748,0,united yes of course i have  is this how you treat customer with no recourse
3749,0,united i will be stunned if my bags are in hartford with me  the ord ground crew only had an hour to move my bags 200 yards
3750,0,united can someone assist me with my dms waiting 1 hour on phone 2 hours on twitter
3751,0,united flight was overbooked was offered voucher to wait amp take another flight gate agent switched me over retracted voucher offer
3752,2,united thank you
3753,2,united thanks  its very helpful to understand that the reduced price seats that are sold at checkin have priority over the certificates
3754,0,united as a million miler ive been delayed plenty never in the amateurish waysilverairwsys does it id be embarrassed to be affiliated
3755,0,united airlines claims to have a low fare guarantee but they wont honor a lower fare that i found
3756,0,united another delayed united flight i should not be this surprised or upset im mostly disappointed i have to cancelled flight my trip with my dad
3757,0,united still cant dm its lh7631 on 21215
3758,2,united thank you margo at houstons bush intercontinental for getting me home earlier
3759,0,united i booked our flights w westjet i saw the same prices each time i searched it wasnt the least bit frustrating customerservice
3760,0,united thanks but i didnt want to see weve started your flight search over or the fare amp rules for this itinerary has changed again
3761,0,united my cats flight was delayed 1hour  she will be arriving to hawaii after 5 amp i wont be able to pick her up until tomorrow 
3762,0,united i did not my mind was on getting to the next flight
3763,0,united now youve lost my bags too  at least nobody has done anything to help out  this is absurd
3764,0,united whats up with the reduction in e on 737900s 1k who can no longer confirm e  forget upgrades  just want legroom unitedfail
3765,0,united offered me a voucher to switch flights now voucher offer doesn't exist amp the gate agent switched me to a delayed flight
3766,1,united when southwest did this to us  a mechanical problem at least they gave us round trip vouchers will you step up to the plate flight too
3767,0,united i usually like flying with you guys but 200 fee to use my credit seems ridiculous notcool exhorbitantfees
3768,0,united thanks but not so much the missing bag as the nonexistent staff at this apparent remote outpost busy airport for city of 1m
3769,0,united my friend lost luggage on flight 1547 what to do
3770,2,united sweet follow back and ill get the dm off
3771,1,united my reservation were changed so that i can longer make my connecting flight how can i change this without incurring a fee
3772,2,united all good next flight was a little delayed so it all worked 
3773,1,united flight 5431
3774,0,united just boarded ua1297 was refused from carrying overhead bag as no space in plane now with loads of space fail customerexperience
3775,0,united get your act right you just lost customers because your staff wouldnt let us take our approved carryon on a half empty flight
3776,1,united shulemstern gg8929 raise a dispute with your cc provider and they will hopefully clear it for you
3777,0,united held up for almost 45 minutes and then promised free movies and it didnt work and neither did the wifi that was paid for boo 
3778,0,united nice partners you have the delays keep increasing every 20 min ftlauderdalesun orlandosentinel httptco1ateafnc6r
3779,0,united ua1740 just admit you have no clue when flight will leave denver unfriendlyskies
3780,0,united yep after long waiting on the phone we managed to rebook it hope it will be a pleasent one thanks for ur help
3781,0,united just had the worst experience ever flying with you
3782,0,united ua1740 as the inbound flight dep time gets closer you push it back 15 min youve been doing this for 2 hrs
3783,0,united why is my flight from mke to ord getting delayed our gate attendant is not communicating
3784,0,united my plane sounds like  a dj  scratching is this normal if so will this eventually be a new entertainment fee
3785,1,united chase says no referral bonus thanks
3786,0,united how can i trust united with future flight booking problemss when a confirmed ticketed and purchased ticket is cancelled flightled after the fact
3787,0,united rebooked  this one is late flight too
3788,0,united 2nd late flight flight today
3789,0,united if u miss first leg of ur flight you have to pay hundreds of s just to keep your second leg how much to keep my earned miles
3790,0,united 3586 from iad to buf  incredibly loud and like a third world 70s inner city metro bus  lowstandards httptcom67wnbglxq
3791,1,united cancelled flighting bought a ticket for a friend but cant get the credit under my name
3792,2,united boeing 777 star alliance short finals heathrowairport 27l on an amazing winters morning 777 avgeek httptcoowmaxoyehz
3793,0,united 16 days for one flight and 8 for the other roundtrip
3794,2,united i am blown away by stellar custserv  thank you lt3 httptcojorescfb4x
3795,0,united your overall experience of flying is not friendly
3796,0,united a good start would be  to warm the plane before the departure time so the flight isnt delayed due to frozen water lines
3797,0,united annnnddddd im going to lose my first class seat on the flight they shuffle me to
3798,2,united you have the nicest gate attendant at newark airport gate 101 right now multiple delays and she is still pleasant with everyone
3799,0,united 6 hour mechanical delaykilling me
3800,0,united every time i check a bag with your airline im confident i will be wearing the same clothes for 3 days  please prove me wrong
3801,1,united trade show come by both 130 for awesome deals on sunkist and webbernaturals  httptco1l9scwphph
3802,0,united thanks united for the no running water and late flight flight from grand rapids to denver
3803,0,united kn not allowing me to bypass the receipt  on the refund request form never received receipt email charged httptcocju102xp2k
3804,1,united please help left my ipad air 2 on my flight from nyc to paris yesterday and can't get in touch with anyone locally what to do
3805,0,united when will that happen it really confuses when the 1st content to come on the 6in screens is about how technology forward united is
3806,0,united you mean like my mailing address and rate by the surliness of my united coworkers im guessing our benefits arent great
3807,0,united i already sent feedback and your reps are who told me about the priority im speechless at your system
3808,0,united just because you are a monopoly in flysfo doesnt mean you treat your frequent fliers like crap
3809,0,united yeah bag is on the way as per usual  im actually getting used to getting it delivered to me its kind of nice in a sense
3810,1,united how much is baggage check for international flights
3811,0,united why does it take 46 weeks for a new mileageplus premier card to be sent out stillwaiting doesntfeellikestatusyet
3812,0,united wonder why people hate dealing with airlines  ridiculous and inflexible policies  i need a phone number and a resolution  now
3813,0,united le2v9d pnr numbered flight the first leg is cancelled flightled due to bad weather in iatanbul how can i make a reflight booking problems
3814,0,united 22 it suggests that if cant confirm cert at time of flight booking problems i should assume that it may never clear didnt used to be that way
3815,2,united thanks for explanation it seems like an odd incentive structure tho because it dramatically diminishes the value of the certs
3816,1,united sfo clearvision tv4u  united terminal sfo airport httptcoq9byn9pctf
3817,0,22 united you dont really care about our comfort you care about profitability thats fine just own up to it unfriendlyskies
3818,0,12 united just be honest with your customers the new seats are designed to fit more rows on the plane more rows  more money
3819,0,united missing this wedding because of these delays would not be cool
3820,0,united designed to deter people from forgetting things or to provide more storage space the article says the latter unfriendlyskies
3821,0,united what do you think missing meetings is worth  a flight voucher  i fly all the time so what would make it right
3822,0,united and directtv not to pile on but its time to update your in flight tv package httptcolug4mfvwsa
3823,0,united  why is it so hard to add in meal preferences after i booked tickets i forgot to do it amp its now impossible i even called
3824,2,united its amazing really
3825,0,united learn to hold connections they texted me there is another flight late flightr  my connection hasnt left and were pulling into the gate
3826,1,united if i have credit from a flight i cancelled flightled does the new flt have to be booked by 1 yr from orig purchase date or flown by that date
3827,1,united this is me and my partners first trip to nyc i bought the tickets at the same time please seat us next to each other conf ilc0hp
3828,0,united its ridic you cant transfer credit you have my 400 amp youre taking 200 of it for cancelled flightling atleast let me keep the credit damn
3829,2,united thank you there was one here a few months ago but none now weird you dont have a club in one of the busiest airports in the us
3830,0,united a plane took our gate and now were just waiting in a lot at dia
3831,0,united i have a flight from omaha to chicago en route to nyc and they are seating me and my partner separate please fix this res ilc0hp
3832,0,united  with airport self checkin your only option im now your employee training was a bitch send my paycheck asap
3833,0,united on your website it says 10 days its been 16 and counting
3834,1,united one last thingunited club crackersnabisco where are the pepperidge farms
3835,0,united the lack of customer service is astounding httpstco72rmpkogwu 2daysofhell
3836,1,united ha this happened 10 years ago i havent flown with you since
3837,0,united my bag is a few days late flight to me and this is like the 3rd time in the past couple months  where my free miles at
3838,0,united of course but they were just as helpless as everyone else 
3839,2,united flew ord to miami and back and  had great crew service on both legs thanks
3840,0,united 65 and 72 year old flying to tokyo for vacation both with bad knees and this happens httpstco72rmpkogwu cbcallinaday cbcnews
3841,0,united another week has passed and i hoped that i would have had a response by now
3842,0,united theres no reason it should take 710 days to respond
3843,0,united yes i know that the question is why is that still the case fail
3844,0,united there are exitrow window shades in approx 11 of the windows  of your rj145s lta frequent flyer httptcoaoeaeszdlx
3845,2,united no worries your customer service gets a bad wrap but just spoke w agent who saved me huge amounts of time amp apologized for yesterday
3846,0,united there is no excuse for leaving a minor to spend the night sobbing 9 hours in a plastic chair uas actions terrible  united
3847,0,united perhaps you could fix this httpstco72rmpkogwu and this httpstco901hlngbtx answerthis
3848,0,united my wife and i will be sharing this dreadful experience dont pretend ua cares about young girl traveling alone  united airlines
3849,0,united jh going to process my refund for wifi its asking for a receipt  i never received an email you guys just whacked my credit card
3850,0,united dont post a link to an article that verifies the initial complaint with 20 comments saying the same thing harris
3851,0,united will breaking them in somehow make them longer so that they dont cut off the circulation in my legs unfriendlyskies
3852,0,united but why do people with no status get to buy an upgd at much less than cost ahead of premiers with earned confirmed certificates
3853,1,united you please do not burn my dreams   burningman tickets sales today
3854,0,united worst agents in us at ft lauderdale airport passengers stand in line getting status alerts amp still didnt make an announcement
3855,0,united can we get any free upgrade because all the problems weve had our reservation is mkwlkr
3856,1,united can you send a personal plane to get us out of school its icing and we dont want to get stuck here ansleyhutson emilydonneiiy
3857,1,united to start 3xweekly b737900 flights from neworleans to cancun on between 9may5sep avgeek
3858,1,united fail set to song httptcoaxpn28xiqb united breaks guitars lt lmao
3859,1,united yes would love an upgrade or voucher  please give me a call 9148445695
3860,1,united how come its cheaper to fly to bkk than nrt even though to get to bkk you take an extra flight from nrt
3861,0,united this is with regard to a flight from a couple weeks ago im very frustrated with your policies amp expressing that
3862,0,united thanks for reaching out the seat was hard not enough cushion ok for short flight btw ua6465 flight and crew were great
3863,0,united surprise me  otherwise the flight is over and i dont have a good feeling about your airline
3864,0,united we have been told that its lostyou guys dont know where it is
3865,0,united just landed a day late flight with almost no sleep but here i feel sorry for the woman i consoled whos mother died during the night
3866,1,united 63446373 sfodfw also 1576 sfoord
3867,0,united disappointedunited did not feed small children on a 5 amp half hour flight honolulu to los angeles appalling esp food waspaid for
3868,2,united thanks to supervisor miriam who provided me with great customer service finally
3869,0,united filled out at the airport as part of a long day made longer
3870,2,united today the staff  msp took customer service to a new level my father passed away last night amp you helped me get home today thanks
3871,0,united ua6255 delayed out of winnipeg because the plane was frozen fail will i make my connection on ua1059 tightconnection denver
3872,0,united  delayed about 8 hours because of missed connections due to mechanical issues on 1st flight rebooked but please call me 9148445695
3873,1,united flying out of stl saturday where they are expecting ice amp snow when should we start looking for travel waivers thanks
3874,1,united can i add miles from my january air china flight to my mileageplus account
3875,0, united you know your updates every 6 hours telling me you dont know where my bags are is also equally irritating coltsmissingbags
3876,0,united you are lightyears ahead of the security control at newark airport they wasted 40 precious mins w bad efficiency frightening
3877,2,united great thank you
3878,1,united i submitted a status match last week and have not heard back im a delta customer looking to switch to united please assist
3879,0,united 1627 to montego bay going back to gate bc 1person was late flight awful service for all of who came on time
3880,0,united right are you guys charging for the air we breathe next
3881,1,united did not get namesdallas flight and chicago
3882,0,united in other words sorry not sorry  plenty of other airlines and i travel a lot
3883,0,united delayed again by united gate agent was borderline rude when i asked her a flight status question what is happening to united
3884,0,united i need to speak with a supervisor or someone who is willing to help me use a credit i have asap  letsworktogether
3885,0,united just give up  your service is terrible  if i wasnt forced to use united on certain routes i never would
3886,2,united club in denver is dope 
3887,0,united im checked in agent wouldnt tag my bags at 7am now im standing in line hell
3888,0,united we are never going to get to out gate at this rate
3889,0,united this is getting ridiculous now were missing our connection
3890,0,united couldnt use the confirmed upgd cert you gave me bc you decided to sell anyone a biz seat for 299 why do you bother giving them
3891,0,united i locked myself out of my account and needed access to book a flight
3892,1,united annricord january 15th
3893,0,united any chance you can troubleshoot check ins at flyyow  were at 20 minutes per person
3894,0,united how on earth could you close the united club in atlanta what a major fail at an airport of this size
3895,2,united sorry to hear outsourcing plan boise is best staffcust service in the country boise
3896,0,united lgaord ua 711 did not get agent name argument over baggage policy
3897,0,united yes staff were rude  and unempathetic i needed jacket and tablet by 4 got at 11 if u take carryons cause plane fulldont lose em
3898,0,united monday evening
3899,1,united is pri boarding for active military or only in uniform 90 cant travel in uniform for opsec reason even on official travel
3900,1,united leisure military personnel for safety reason r highly recommended to not travel in uniform
3901,0,united ticket counter masters out of smf not very helpful
3902,2,united cool thanks
3903,0,united my baggage is in shannon now so never mind u can work on giving me some  back now
3904,0,united if youre listening why are you the lowest provider of inflight wifi get with the times
3905,0,united thats funny because i emailed virginatlantic once and they found it hadnt left lhr in the mean time stuck with no bag in nyc
3906,0,united is the biggest joke of a companyi will never fly with them again 3 days now waiting for my bag they dont even know where it is
3907,0,united why havent you updated that flight 4411 is delayed super frustrating
3908,1,united how long can i expect the formal response to take
3909,1,united hi i am flying domestic first from sea to hnl can i pay to use the lounge before i fly or this is just for international thanks
3910,1,united do you mean fortunately i dont want my flight to be affected 
3911,1,united volumes profit up httptcopkfi9bttzf aviation aircargo httptcobbj6kmtyul
3912,0,united what the i go into the all airlines lounge w my star alliance club card in bcn only to be told star alliance isnt accepted
3913,0,united y do u not reply to customer refund forms unitedairlines
3914,0,united ltltltltlt shoddy customer service of no use whatsoever unitedairline
3915,0,united ltltltltltlt do not reply to emails
3916,0,"united it has now been 16 days since i applied for my compensation

y have i had no correspondence"
3917,1,united it sucks not having the money to book a flight to see the love of my life 2600 miles away
3918,0,united submitted customer care form jan 7th still no response a little longer then 7  10 business days
3919,0,united laurasbrown5 clearly united lives in the stone age some people dont need computers make your site better for tablets and phones
3920,0,united laurasbrown5 what does dealing via email have anything to do with a crappy web form that is not made for mobile devices
3921,1,united speaking of my flight skateboards are allowed as carry on bagage right no extra payment needed
3922,0,united pgatour ntrustopen next thing you know united will believe they are above the dot and take them to court united is anticonsumer
3923,0,united pgatour ntrustopen i read that last hashtag as go f united makes sense since they f us by cancelled flightling ticketed reservations
3924,1,united the link in the message i was replying to 3thparty itproblems
3925,1,united hi i read there are weather warnings on the east coast of the us would a flight from lhr to sfo be affected
3926,2,united you delayed a connection for customer service today now ill be able to pay my final respects to a dear family member thank you 
3927,1,united am i allowed to bring a duffle bag and back pack as my carry on and personal item flying out of ny
3928,0,united gg8929 im sorry united isnt able to keep its word cuz their it is totally inadequate but they still says its a customer fault
3929,0,united how can you not know where my bags are  you knew where they were 6 hours ago you are killing me  worst service ever
3930,0,united stop pretending you care about the welfare of my daughter united airlines had the opportunity to help n failed  united airlines
3931,0,united i have received one previously on the 11th having checked odd as you said there was no complaint associated with my email
3932,0,united ok i have that pretty sure i had it before too but will wait and see what happens
3933,0,united checking tracing information you got 2 numbers wrong in my phone number amp how did a turquoise duffle bag become a black laptop bag
3934,0,united  treats service members like crap never flying again with them unitedairlines  cnn
3935,1,united thanks ua1121 den 40 min on tarmac
3936,0,united what is the point of a upc code on checked baggage if you cant tell me where my luggage is vacation day 3 trying on swimsuits
3937,0,united why are your sfogtbos nonstop flights not competitively priced with those of jetblue and virgin 179 vs 324 identical times
3938,0,united how come i have no baggage updates
3939,0,united thanks for your response bags came but it was a long wait and priority tags werent honored at all disappointing
3940,0,united unitedairlines and the hits keep on coming httptco44zhmfdiw6 unitedfail unitedwithivy
3941,0,united hi jh yes please since i lost almost a whole day on the way out could you help me change my return for one day late flightr
3942,0,united 3 hrs searching for flts find 1 on site amp cant book the  offered bc 1 seg isnt really available lies falseadvertising
3943,0,united next flight dont think ill be spending anymore money with you guys ever it was that bad
3944,0,united are my bags here yet  they were at palm springs airport  i was at lax  how come i beat my bags here
3945,0,united why couldnt you have changed the tire of my delayed ua1127 flight when it arrived instead of waiting until boarding
3946,0,united a generic form with tons of fields asking for info you already  expected more as a premier platinum another servicefail
3947,0,united wtf is your username andor email addr signin still unavailable been trying to login since sunday
3948,1,united i am flying from msp to dxb my child will turn 2 during the trip do i have to buy a return ticket for my child
3949,0,united i want my bags there is vital equipment in there you are royally screwing me im cranky and want an update
3950,2,united you guys have such big hearts keep up the good work
3951,0,united flight 512 had sime of the rudest flight attendants i was run over by the drink card and had a flashlight dropped on me noapology
3952,0,united i am very disappointed with silverairways as your partner no communication 2 extremely late flight flights really all around horrible
3953,0,united unless its on you guys im good
3954,0,united are the miles going to be restructured help a silver status brotha out i thought i was winning with you guys until today lol
3955,1,united even with the multiplier the ticket price will still never equal the amount of miles you travel even for transatlantic flights
3956,0,united missed connection wrong city bags at palm springs but not at hotel i am seriously tired of being treated this way
3957,0,united where are my bags  they werent in lax like your promised  9 out of 10 things today were a mess today because of you
3958,0,united dang i thought i was in a teleportation device ua514
3959,2,united received my bag i appreciate taking care of the matter and following up
3960,0,united still havent received a response please direct message me for my contact information
3961,0,united ive been waiting on my bag in iah for 45mins  theyre only 4 freaking people on that flight waiting for bags  fix this
3962,1,united so if this game was the one reason i payed for directv is there something we could work out here httptcohqdtk6atue
3963,2,united take note of this great example of jetblue actually making good for an extremely inconvenient situation httptcot3gnk2n7ld
3964,0,united rtbgtiah 217 first class my wife global services and i had headaches due to our neighbors smoking e cigarettes contact me pls
3965,0,united federal regulation prohibits you being separated from your bagyet you lose our bag and thats okay
3966,0,united tried to check it 40 mins before a flight rather than 45 mins and we are stonewalled by your employees
3967,1,united hello just wondering how long it might take for turkish airlines flights to show up in my united miles thanks
3968,0,united do you guys have any working planes
3969,0,united we just almost had a major accident on ua3710  how about passing on some information to those of us waiting on plane
3970,0,united again you said to go take the time to go there knowing what the issue was and knowing you won't fix it
3971,0,united 3 hour delay plus a jetway that wont move this biz traveler is never flying u again
3972,0,united my son is a passenger on flight 3710 from chicago to toronto the plane came within feet of colliding  another plane and is stopped
3973,2,united that made me so mad but then i called the bag number and that person was helpful and told me where the bag really was 22
3974,0,united yes it was the airport person who told me the bag was still in nashville when i filed the claim 12
3975,2,united the only thing you fella have done right today is get me to the pacific time zone
3976,0,united ugh  my bags were sent to palm springs and not to lax as promised  they better be at the hotel when i get there
3977,0,united direct messaged you didnt hear anything back
3978,0,united yup it just happens way too often5 times in the last 12 months
3979,1,united great thank you ill send it now
3980,0,united so who does handle bag issues and why wouldnt you put me onto them in the first place
3981,2,united big up the pilot of 644 for turning 1hr on the tarmac to just a 20min delayed arrival
3982,1,united returned from vacation  went to luggage services golf bag was presented in clear wrap that couldve been used in the first place
3983,0,united holiday of a lifetime to new york ruined because you lost my luggage and have failed to find it since sunday wontflyagainwithyou
3984,0,united my golf bag didnt have a top cover  staffers said they couldnt check without a type of cover or wrap forced to leave the bag
3985,0,united when will you offer real food in american clubs like the amazing food you offer in heathrow
3986,0,united once again my bag is lost when i travel united please do something
3987,1,united annricord both
3988,0,united stuck on plane for over an hour due to mechanical faults any updates please this happened on way to newark and now again to lhr
3989,0,united  flight 1114 unfortunately this isnt an isolate flightd incident i havent waited less than 20min in years
3990,0,united did i mention one bag is an infant car seat amp weve been stuck with yr poor replacement on icy mtn roads
3991,0,united this is in ur hemispheres magazine im open to what will u do to make the flight more pleasant httptcovrqdpqepfw
3992,0,united hard to believe since your staff  sfo checked them under someone by the name of ritacomo who flew to ewr the same day
3993,0,united its late flight im tired and understandably edgy for trying to catch my flight i wasnt chipper but i def was not rude
3994,0,united rude cust ser agents busy chatting then yelled bc i took pic put me stdby when seat diff agent gave me seat 30min late flightr platinum
3995,0,united i am a frequent user congrats u only lost my bags once in 20 years problem it was today and your staff were rude still no bag
3996,2,united sivi stewart at lax was fantastic tonight helping to find a lost item for us at the airport  much thanks
3997,0,united yes though they have not located the bag yet it was a lovely flight outside of that
3998,2,united got me home amid snow amp cancelled flightlations delivered bag wo hassle plus no wait on phone amp an upgrade thank you
3999,0,united my wife has been on the phone several times for past 3 days with no result
4000,0,united so you are saying that customer care does not report to anyone their response is humiliating for a company that serves the public
4001,0,united unitedairlines so my feedback is for your benefit not for you to correct your atrocious customer service good to know
4002,0,united unitedairlines fill out form and never receive response i expect remedy we can travel another airline and cancelled flight as members w u
4003,0,united 1213ewrlax ua1151 my seatarmrest broken discover after takeoff flight fullfa filed report who to chat with for partial refund
4004,0,united so you told me to go knowing what the issue was only for me to go there and find out that you won't fix it
4005,0,united so i made it all the way to the airport and they say they won't fix the handle i showed you this problem and you said to go...
4006,1,united this link in your tweet goes to someones internal email gt httptcozksx79itdn probably one of your 3rd party it contracts
4007,0,united then why do you bother responding your customer service is the worst never using you guys again
4008,1,united 618 was flight out of houston
4009,0,united free hotel doesnt make up for such poor customer service and disregard
4010,0,united its messed up to refuse to wait 10 min after united is at fault for delay but to leave early is absolutely disgusting
4011,0,united mechanical delay occurred in houston earlier today re their flight to ord
4012,1,united 374 ord to roc fam came to see me at sna im a member so is my dad he used his miles for them
4013,2,"cc dadboner  boldflavors ""united we're bringing bourbon st to 35000 ft with bold flavors fresh ingredients and more dining options"
4014,0,united thx for checking in never got through via phone on hold over hour how long is too long to wait on hold ugh csfail
4015,1,united is there a referral program for the milageplus explorer card
4016,0,united how else would i know it was denied
4017,1,united obviously
4018,0,"united you allow shady 3rd party services to sell your tickets and then refuse to help the customer whos left holding the bag
flyunited"
4019,0,united hours on the phonehung up onall i want is to be on a different flight same day that has an open seat greatservice
4020,0,united which now has maintenance issues with an undetermined amount of time until the mechanics even arrive
4021,1,united i sent an email describing my experience looking forward to a follow up to hopefully make it right
4022,2,united be  chicagos hometown airline care about your neighbors savethediagonals flyquiet ordnoise
4023,0,united annricord 85681 the cost of one of the round trip tickets
4024,2,united give cyndi amp troy each a gold star
4025,2,united our flight attendant superben was super helpful in finding a bag we left on a flight today excellent customer service name fits
4026,1,united how about changing rno den nonstop in may 9 from 6am to late flight morning or early afternoon
4027,1,united unitedairlines wont wait 10min for fam w 2yr old connecting flight leaves early instead for airport that is planes last stop today
4028,0,united i can't go back to the airport i'm working and won't have time  are you telling me there is seriously no other way
4029,1,united instead of bourbon street how about quiet planes savethediagonals
4030,0,united 3875 to denver which we are supposed to be boarding right now but has yet to land
4031,0,united ive been doing this for 15 years and ive never had this many issues with any other airline
4032,0,united haha thats fine still wont fly united ever again seems like you guys have more problems than anyone else
4033,0,united note they are traveling w 2yr old unreal
4034,0,united and that plane was staying overnight at the next airport  roc u can make up 10 min in air but instead of waiting u leave early
4035,2,united and they were traveling as guests of a mileage plus member using that members miles great customer service
4036,0,united mechanical issues causes delay and connecting plane at ord only needed to wait 10 min for them refused and left early instead wtf
4037,1,united captain we apologize for the delay the company is looking for an open gate glance starboard side see 5 open gates
4038,1,united reinstating the kosher meals that were dropped shortly after the merger
4039,0,united im on one of your 757300 between jfk and laxwhen r u upgrading planesplane has no screenslousy seats and thats in unitedfirst
4040,1,united is it possible to upfare to p a segment where i have a gpu waitlisted
4041,2,united bringing your a game with premium cabin dining nice httpstcozgoqoxjbqy
4042,0,united you already have vomit so you are halfway there
4043,0,united is amazing how hard is to talk with customer service 
4044,0,united fair enough but it stinks to be the passenger on the plane that leaves the gate then sits on the tarmac for an hour before takeoff
4045,0,united they held the flight for our group of nearly 20 people
4046,0,united you guys suck you delay flights but cant hold the connectors 10 minutes worstairlineever
4047,1,united i want a plane dad
4048,0,united time for a rantyou delayed my flight and still forgot my luggagethen delayed on the tarmac moments i love you united
4049,0,united it was an international flight and we didnt get our new eta until we were in the air
4050,2,united  i think she was having a rough moment w a bad passenger from an earlier flight things got considerably better thanks
4051,0,united  thanks for the rude customer service and 3 hour delay it really helped me timing wise for my afternoon meetings hello delta 
4052,0,united useless response i need a functioning wheelchair not a customer care form to fill out
4053,2,united awesome thx and thx for replying so damn fast sure as hell beats 80s cheeze hold music
4054,1,united what does cabin functionality mean when im taking a customer satisfaction survey
4055,0,united 55 cab ride to dfw from love got me my bag reimburse
4056,0,united gg8929 unbelievable hypocrisy
4057,2,united thanks for not getting my businessfirst priority tagged bag onto my connecting flight at ewr despite a 2 hour layover nice job
4058,2,united amazing flying over 25000 miles on unitedairlines amp alliance last year still got jilted out of status moneyelsewhere
4059,0,united on top of this a csr went ahead and hung up on me after i called united to discuss this
4060,0,united now finally in memphis landed 30 minutes ago still no bags paying for a service that just gets worse
4061,0,united thanks for a terrible experience at ewr customers should be treated as a priority not as an inconvenience tryagain
4062,1,united some 3rd party service known as ezee flights a man who confirmed he was born in india told me his name was steve wilson
4063,0,united the third wheelchair is broken httptcotvk0pyxqv5
4064,2,united she met me from customer service at the arrival of flight ua3787 pvdiad thanks you guys have really handled this storm
4065,2,united ooh thanks
4066,0,united my flight was at 1 pm still at the airport gee what service  do they care nope  delayed until 755
4067,0,united very disappointed in cc purchased ticket online w voucher and charge full amnt would not hold price after refund unacceptable
4068,0,united exactly it states a secure document is a nexus card it does not state a passport must always be also presented read it
4069,1,united we were told by united to carry overcarry back for the refund
4070,1,united no i had to leave for work would have not been possible so i would love to have this replaced now
4071,0,i feel completely cheated united i read your commitment to customer service via website and def did not get service suggested there
4072,0,"united annricord 0162431184663
3 of your agents said we would be refunded agents said united should never have sold us the ticket"
4073,0,united if your air traffic crew could get their shit together no one would notice the rudeness of the ground staff
4074,0,united itproblems with the link 3thparty
4075,0,united i feel very well informed yes the flight is indeed delayed thank you httptcofuchzrzjg5
4076,0,united why do i pay more for coach plus to be told preboarding that all overhead bins will be full for me
4077,0,united can i get some help changing a ticket  40 minutes on hold and counting
4078,2,united thanks for all the help totally appreciate it and you made it super easy too
4079,0,united was told by supervisor that united disconnected their customer support  so there was nobody to address it now igiveup
4080,0,united your mileageplus signup page is broken
4081,0,united 7 for wifi just so i can tell my family im gonna be late flight cause i had to sit in a grounded plane for the past two hours
4082,0,united fyi continuous texts and emails i am getting about the delay while held captive on the tarmac are not that helpful
4083,0,united so not only were you late flight you broke my luggage handle you paying for a new one httptconyvv1x3d67
4084,0,united no friendly skies from you today 5hr weather delay in sfo followed by 1hr mechanical delay while sitting on plane nofun
4085,0,united once again your customer service rep was rude   i asked a question and in turn got attitude  jane was no help  disgusted again
4086,0,united can you not see the thread
4087,0,united poor old united never seem to get the response right 
4088,0,united obviously the staff at ewr  united or otherwise have not seen your ads about  being friendly and helpful ewr worst airport
4089,0,united also why cant i preselect seats on sfogtyyz flight im a canadian flight booking problems on httptcoazltjhf7lv
4090,1,united does forelock guarantee the fare only or fare amp seats
4091,2,united thanks 
4092,0,hypocrisy rt united gg8929 im sorry were not able to offer a full refund because the exchange rate is not what you were hoping for kp
4093,0,united i shouldnt have to spend my own  on a hotel because of a weather delay the weather being something completely out of my control
4094,0,united  eventually  you should approach bags like alaskaair  they get it
4095,0,united what if my nyc flight is delayed and i miss my connection to sacramento from chicago
4096,0,united said they would give us a refund 30 days late flightr no refund
4097,0,united how can you not know the weight of our plane after us sitting on the plane for 25 hrs not convinced your company is safe for flt
4098,0,united we showed up to our flight several hours early tried to call amp was on hold 15 min bf call disconnected
4099,0,united if your policy changed you must advise at the time of purchase  same if you choose to vary it by airport  we want a full refund
4100,0,united wanted to but you cancelled flightled my tickets they were too special i guess even for united
4101,0,united im 03 for flight booking problems without major problems 0 isnt bad
4102,0,united elingeniero dont check your baggage if you dont have to  they will lose it
4103,0,united im hoping we dont miss our lax  ito connection not looking forward to being stuck at lax overnight with our teamagain
4104,0,united well perhaps you could highlight where that is stated  we travel between canada amp usa on united with only nexus
4105,0,united how can you not know after two hours of us sitting on the plane with no bags off loaded the planes weight
4106,0,united you make it hard to fly with you delayed over an hour and now the plane  is turning around amp heading back to the gate connection
4107,0,united  serious firing needs to happen at hnl they broke the wheelchair you loaned me after you broke mine httptcobt37kyrbyj
4108,0,united call customer service and of course they just say theres nothing we can do and then offer a transfer and disconnect the line
4109,0,united now submitted for the third time please check and confirm receipt have taken screen shots in case it disappears again thanks
4110,0,united if our already rescheduled flight is cancelled flightled is our hotel room paid for
4111,0,united classic
4112,2,united elizabeth at washington dulles just hooked me up with a new connecting flight at my gate im super pleased
4113,2,united thanks
4114,1,united does the economy plus cabin also qualifies as a premium cabin
4115,0,united flight ua3364 been sitting on tarmac for 30 mins with no report as to whyany input
4116,0,united a 3rd party service you use to sell your tickets has ripped me off excellent service united is offering
4117,1,united no thanks
4118,1,united yesterday im sorted now
4119,0,united thanks for that advice so helpful cant believe you guys actually charge people to fly united
4120,0,united if you have had any issues with  united airlines please retweet paid for a full fight ticket and was given a standby instead
4121,0,united just tried to log in and was told email log in not currently available
4122,0,united gg8929 so why did you cancelled flight tickets for thousands of people when you didnt like the exchange rate doublestandards
4123,1,united do you have an email address i can write my account to might be less likely to disappear
4124,0,united so i wasted 40mins filling in 2 online forms you are telling me you didnt receive how do i know this wont happen this time
4125,1,united 877 from amsterdam to ewr 02272015 737300
4126,0,united stuck here in iah waiting on flight 253 to honolulu for 7 hours due to maintenance issues could we have gotten a new plane fail
4127,0,united unitedappeals gg8929 what kind of hypocrisy is that only cancelled flightling tickets with bad exchange rate if in your advantage united
4128,0,united no the entire problem here is that i was never sent anything via email and only given a flight booking problems number over the phone
4129,0,united calling that number was useless heading to the airport now to pick up my bags this whole situation seems like a real joke
4130,0,united they couldnt get me first class on any of their flights so i just rebooked myself
4131,1,united but the gate agent and club staff got me priority standby for next so might only be minor disastertravelingwithsmallkids
4132,0,united ill be sendingposting complete details of the circumstances surrounding this matter  united airlines should be ashamed
4133,0,united hidden city forces me into crappy seat even though exit row is available on the first leg your support cannot fix 
4134,2,united jt thanks for your help i'll complete the form once we are back home
4135,0,united missed it  incoming on time then sat for 30 then no jetbridge drivermissed a 45min connection from an on time flight
4136,1,united gg8929 ladies and gents  united airlines
4137,2,united you might be dealing with frustrated passenegers hope you all have a great day  thank you very much for an amazing airline 
4138,1,united allright last question  the power outlets on my flight are available in the premium cabin does that include economy plus cabin
4139,1,united well its la and then a 2hr car ride to a dark palm springs technically maybe ill get bumped to 1st class den to phl on friday
4140,0,united yes still need assistance i dont have a flight home due to change in flight u made i miss all connections 
4141,1,united i believe you have to follow me in order for me send you a dm
4142,0,united thanks we would like an apology and a full refund please confirm when we will receive
4143,1,united hi can you email me here so i can share the details thanks frankpostsecretcom
4144,0,united but i got a bad exchange rate so want my money back please can you refund without penalty
4145,0,"united my flight ua1159 to denver for rmoug15 has been recheduled 5 times
if i am no show youll know why ridiculous"
4146,0,united youre just using automated  responses and dont have the decency to actually carerespond
4147,0,united jt the issue is with missed connections early gate closings and zero concern from customer service
4148,0,united here i was thinking how i could say so many nice things after getting upgraded but then you delayed my flight its ok
4149,1,united can you explain how it rewards us elite premiere 1k members
4150,1,united for our birthdays my fiance amp i want to travel late flight april youre our fave airline but frontier has this httptcouaywrr45as 
4151,1,united i'm resending the confirmation code in a dm
4152,0,united i did dm the details back on 0214 when this started with phone number to reach me no reply either online or by phone
4153,1,united airlines ceo jeff smisek disloyal to loyal workers httptco0cevy3p42b via huffpostbiz
4154,1,united the guidelines say 10x9x17 my bag is 20x157x87 so its a bit taller than the guidelines is that gonna be a problem
4155,2,united thank you i wish the lady in little rock had told me that in the morning when i asked her
4156,0,united no claim number havent been back to iad baggage since is there a phone i can call to speak to someone
4157,1,united do you think there will problems at newark nj on saturday due to expected snow
4158,1,united got it  i am following the united page
4159,2,united thank you for the speedy response i figured it may be something of that nature you guys and your fine print haha
4160,0,united worst service ever 
4161,0,united thanks for your attention i would actually like to make a specific complaint about customer service at dca what is my best option
4162,0,united cant believe united cant find someone to just simply check a seat back for a missing passport loved united but debating choice
4163,0,united i am furious  youre firm is a disgrace despite all our efforts you did zero to protect our daughter all alone at night  united
4164,2,united holy high speed internet batman  speeds at united club at iad are insanely fast  thanks
4165,0,united your website flight booking problems experience is an obnoxious upsellladen disaster for anyone with half a brain
4166,1,united  mrandyep like 2 weeks after my flight creative
4167,0,united flt 4487 is having some major delays bc ground crew was so slow the flight crew has been terrific been 2 hours on the ground
4168,0,united sorry i hate united i wont get to see my family until thursday
4169,2,united thanks for the timely service amp great staff getting my wife and me to and from cancun this past week for our honeymoon
4170,2,united done just now thanks
4171,1,united currently on standby to lax then it is a 2 hour ride to palm springs long day starting at a snowy 330 am in philly
4172,0,united your customer service for mileage plus customers is a disgrace i just spent 45 min on the phone to reset a pin number with no luck
4173,1,united no i do not i was only given a flight booking problems reference number
4174,0,united all these changes way to stick it to your premiere 1k loyal customers why make things harder for those that loyal to you
4175,0,united thanks for the offer but i finally made it to my destination albeit hours late flight
4176,0,united airlines cancelled flights oc fll flight today 700 to switch no notice no apology we are done flying unitedairlines
4177,1,united can you send me another confirmation email
4178,0,united it would be super if you paid as much attention to actual fliers as you do to credit card holders
4179,0,united i travel a lot and i get it youre still my fave but ewr to cleveland w40 min layover to connect to dc  our best option come on
4180,0,united 3pm and my bags still not here not even a courtesy toiletries kit not the flight experience i was expecting very disappointed
4181,0,united airlines cancelled flights oc fll flight today 700 to switch no notice no apology done flying unitedairlines
4182,1,united sorry wrong link for the bag  httptcopzal4wtrez thats the one i meant
4183,0,united flight 86 laxiad back rows not cleaned prior to boarding how gross is that to find used tissues in your seat  please
4184,2,united thank you 
4185,1,united take a lesson from virginamerica  they know how to treat customers
4186,0,united plus you horrible seating and poor customer service everywhere ive flown now you take away the mileage programhorrible
4187,0,united youd learn if you listen to your customersyou do want you wantvirginamerica asks their customer what they want
4188,0,united customer service 
4189,0,united priceless united stranded my daughter at ohare united did zero to keep her safealone on a plastic chair for 9h  united air
4190,1,united hi again any updates here
4191,1,united could you tell me if this bag would be accepted as a personal item  can i bring one carryon bag plus this httptcou390czplhl
4192,0,united 3359 which you finally cancelled flightled
4193,0,united what link those are all the email offers u sent me in a year to buytransfer milesthe last 1 just expired httptcozzps5ywve2
4194,0,united thanks finally made it missed meetings but what can i do now
4195,0,united our flight was originally supposed to leave at 140pm amp now we wont leave until 5 this is the 2nd time this has happened
4196,0,united supposedly theyre out for delivery ill believe it when i see it
4197,0,united thank you yes i was hoping to speak with someone directly but appreciate the link nonetheless 
4198,2,united sure did only waited about 15min yay
4199,0,united hi jh my experience with united has been entirely disgusting but yes id like assistance in getting compensated for my bag
4200,2,united took this picture on thursday awesome httptcoivgpzsjtkw
4201,0,united probably wouldnt be doing it had someone returned my call or email case number 8273993
4202,0,united i cant even fit my name on the first two lines yes please do pass on feedback this is a big downgrade from previous years
4203,2,is expiring the united offer to buy or transfer united mileageplus miles with discount many offers during a year httptco6tz6imqzlg
4204,0,united no it was 2 flight cancelled flightlations one due to weather one mechanical paid own hotel bag held in transfer no vouchercompensation
4205,0,united i got email that my reservations got cancelled flightled and i will be refunded  nothing got refunded as of yet
4206,0,united so what do you offer now that my flight was cancelled flighted and im stranded away from home and work
4207,0,united you are really trying me today
4208,2,united looks like im settled in to where im going  thx
4209,1,united flt 4567 has had two more updates in the last 3 minutes
4210,0,united no they were to busy taking to each other and i needed to get to an audition
4211,1,united was never given one
4212,0,united quick response offering assistance but lack of follow through  not really the service i was expecting
4213,0,united stuck in iad going on 6 hours waiting for a ferry flight from nashville that u cant tell when it will arrive ridiculous
4214,0,united flt 4567 no gate agent no announcements so unprofessional time to go back to delta
4215,2,united thanks kp please also mention the quiche breakfast and tandoori chicken dinner entrees and accompaniments are truly first class
4216,0,united flt 4567 departure time has changed five times in the last 20 minutes why dont you figure out a solution and announce once
4217,0,united bags are still in houston since friday and still have not been reimbursed the baggage fee
4218,0,united who can tell me where they are
4219,0,united flight 4567 have already been cancelled flightled once been trying to get home two days staff being very unhelpful
4220,0,united each flight is worse than last flight attendants dont even know whether the plane is equipped with power outlets at the seats
4221,0,united flight 4567 agent now wandered off pilots came out looking for her went to charge her personal phone which shed been txting on
4222,0,united waiting for flight 4567 to memphis incredibly rude gate agent waited until after departure time to announce delay 1 of 2 rude
4223,0,united i dont see how i need to spend an extra 100 bc of ur equipment failure
4224,0,united i dont need to make any changes i reserved my seats when i bought my tickets and there was an error amp now there are no comp seats
4225,0,united its 2015 and no power outlets at the seats on a 6 hour flight to california seriously this is why airlines are failing pathetic
4226,0,united thanks kp but luckily my transfer has maintenance issues and is still delayed so i didnt miss my transfer
4227,1,united no not received any emails in either inbox or junkspam
4228,0,united  could you please send me a phone  to the refunds department  we have submitted our claim through email without success
4229,0,united im not this person but ive been sitting in denver for three hours and all i want to do is get on a plane please let me go home
4230,0,united  flight 441 on 24 was delayed over three hours because the pilot never showed up
4231,0,united i just need to get to ric tonight ive been in ewr for 24hrs now
4232,0,united which is why my next flights to miami will be on another airline
4233,0,united it is super frustrating that the folks at the united ticket counter in pittsburg arent honoring their own media rate unitedfail
4234,0,united 45 minutes after arrival and no bags for most people ua469 from den to ewr how long should we wait until a ual rep comes here
4235,1,united what is the policy behind changing passengers seating assignments at the gate
4236,0,united with karen and found her unhelpful and rude  called united at the time amp told she could board but karen would not accept
4237,0,united she has crossed 4 prior times with other carriers and no issue karen was rude untrained and unhelpful i also spoke
4238,0,united nexus confirmed that at any crossing via air car or boat she can travel with only nexus
4239,0,united 2 employee yelled at her 3 employee stood with others whispering and pointing at her from behind counter
4240,0,united 1 refused boarding with nexus nexus confirmed she should not be refused
4241,2,united on a good note the 2 employees i encountered  newark were fabulous i was very late flight for my connecting flight and they got me on
4242,0,united u lost my bag and would not refund my bag fee does that make sense to you and yes i already called cust svc they said no
4243,0,united yall tried it with this little bitty plane flying out of boston i hate little planes
4244,2,united doing a good thing holding flight for a few for 11 peeps on late flight connecting flight well still make destination on time
4245,1,united q just purchased ticket to hawaii for trip in late flightmarch does this mean we will acquire miles based on price or distance flown
4246,2,united stay warm  i will be passing through chicago next week
4247,0,united the refund request functionality on httptco5imdckodfx is brokeni get a time out error
4248,0,united nynjairports only at newark can you land 15 minutes early but lose all that time waiting on tarmac for a gate
4249,0,united giving up on your direct flight from iah to honolulu 3rd attempt in 3 years  3rd delay  7 meal voucher wow customer service
4250,1,united just played the most bizarre safety video ive ever seen httptcohlm2oks6xl
4251,0,united nearly 48 hours late flightr and still no idea where it is i will never fly united again if i can help it
4252,0,united 1591 had wifi broken on plane had same outage on 1618 on friday how can southwest get it right on every plane but united cant
4253,2,united wifi onboard 737800 far superior in pricing and performance userperceived bandwidth and late flightncy to recent gogo experiences
4254,0,united second day amp attempt trying to leave iad amp im on another plane delayed for mechanical issues over an hour delayed
4255,1,united is there a direct number to call to request a refund  its telling me its not valid as i changed the ticket  no number on site
4256,0,united when is my plane coming  been delayed for almost 7 hours no plane
4257,0,united not fast enough  no excuse for service between big hubs to have such outdated craft southwest has wifi this is awful
4258,2,united thankful for great service in newark seats fixed and i was seated with my daughter fab landing in fort myers
4259,0,united my mothers flight was delayed from phlord were on our way to nrt and the gate refused to upgrade a platinum  blegh
4260,0,united is late flight again  everyone braved the weather and 40 passengers are waiting for a flight crew  really
4261,0,united miserable trip  lost bag sat found mon lost again shipping 2nd day ground tues might have it for return flight home
4262,0,united spending the afternoon  mia not your fault  no lounge very inconvenient
4263,0,united costumer service sucks waiting for a week for a response
4264,1,"united is there a way to get  a copy of febs edition of hemisphere
magazine with out flying"
4265,0,united i somehow think im going to be stuck paying for a hotel room in denver without winter clothes on my dime  i guess well see
4266,1,united i normally ask people to put on headphonesbut not toddlers maybe planes should have a kid section near the back 
4267,0,united of course i need help  ive been dming you ladies and gents all day your only solution is hope for the best and lax
4268,1,united confirmation number njv4bp  all i need is email confirmation of flight from nyc  sfo feb 4
4269,1,united is changing its mileageplus program winners and losers httptco38otlzak5d airline travel loyalty rewards
4270,2,united brandi zabsonre in denver deserves a raise for bringing delight into a terrible travel situation big ups httptcotk3aopdtsq
4271,1,united thank you and next flight to durango then driving to farmington new mexico for work but hitting the slopes in durango
4272,0,united i was denied use of a rear facing car seat on ua5025 an erj145 can you confirm the actual policy
4273,0,united you better hold my flight to tucson 5237 just landed in houston after an hour delay for some minor computer problem
4274,1,"thx stand by ""united rajuchinthala i know its frustrating and i do appreciate your patience while we try to get you on your way jh"""
4275,1,united roundtrip tickets to nj are dramatically cheaper through virgin pretty pricey via united can you match them
4276,0,united dropped off a luggage at iad over 2 months ago for repair from damages havent heard anything about it since when do i get it back
4277,1,united thats what i thought thanks for the clarification
4278,0,united feck guys stop cancelled flightling flights from ewr to ric the weather is fine i both locations
4279,1,united  ua has been rolling out improvements too we think hoping theyll catch up soon meantime ana is our preference
4280,2,united flyanaofficial pleasantly surprised to find ana has made major upgrades on their transpacific route in flights planes and service
4281,0,united step 1 cancelled flight flight step 2 dont notify customer step 3 charge them for food while they try to survive their wait brilliant
4282,1,united i need my confirmation number can you give it to me
4283,0,united  besides no small degree of selfinterest we take that route several times a year amp would hate to be in that situation
4284,0,united we rebooked but casleah and i had to split up and take different flights because a pilot ran out of hours frustrating
4285,2,united no worries about the tweets we all should do what we can to make sure we as in your tag line fly the friendly skies
4286,2,united jsumiyasu i am thankful to the  united ground staff who put me in the last seat on the last flight out home late flight is still home
4287,2,united i appreciate the follow up
4288,0,united  thats the gist of what the flight attendant told her
4289,0,united btw is it true you have to remind flight staff after checking in even after indicating meal prefer on your reservation 
4290,0,united what took me aback was the response by the flight attendant who put the responsibility squarely back on passengers shoulders 
4291,0,united no but u cld explain how such a disorganized and inefficient company w surly and obviously unhappy employees stays in business
4292,0,united sat at airport for 5 hrs still sitting at gate  sigh
4293,1,united actually we did not consider she might have made a mistake she did not complain beyond that she indicated it on her reservation
4294,0,united gold star for united change my flight miss all connections but cant accommodate me until a much late flightr arrival timenot happy
4295,0,"uniteds firstclass cockup
httptcooh7cfv7dhr"
4296,1,united all day travel swag ijustwanttosleep
4297,2,united thank you for the new club at ohare very comfortable you made the difficult weather days proficient and enjoyable
4298,1,united filled in the form you sent the link to on 29115 and then either 9 or 10215
4299,0,united did not let me get on the iahhnl direct now weather delay for my sfo leg stop being reactive and be proactive
4300,0,united bad coffee but the juice is ok getphilz  united terminal sfo airport httptcosg7iqqfvso
4301,0,united why am i mot getting my refund
4302,0,united nothing apparently ive flown w you 4 times in last 3 weeks and 3 of those experiences incl today were clusterfucks
4303,0,united didnt get her name she was not in our group she was sitting behind us think it was window seat 40 we only overheard
4304,0,united you know what the united club needs power moar power insufficient outlets for the roadwarrior ord
4305,0,united thrilled to have my carryon checked against my will by two nasty gate agents only to see an entire empty bin when i boarded last
4306,0,united what if business as usual meant dropping the bully mentality and fostering inspiration for a greater business employeerelations
4307,0,united  ridiculous to fly outdated 757s anywhere much less btwn iah and sfo no power ports no  wifi no personal entertainment torture
4308,0,united last night we waited forever at the gate because someone from corporate dispatch forgot to call the crew unfriendlyskies
4309,0,united broken entertainment system on my 8 hour nyc flight terrible cabin crew service and online complaint form wont work hopeless
4310,1,united how much does it cost to check in an additional bag traveling from newark to glasgow thank you 
4311,0,united call my work and tell them its your fault im late flight
4312,2,united new apple crape amazing live from ua1207 really nice crew too  americanair has biscuits ua needs them 2 httptcogz9gqdt7jj
4313,1,united clicked on the link and got this confused httptcoxmaqcucwzl
4314,0,united is officially the worst most delayed and least helpful airline i have ever had the misfortune of flying on
4315,0,united i have items of sentimental value that im heartbroken are missing
4316,1,united even though technically after i land i will be silver
4317,0,united still waiting for a reply
4318,0,united please see a flight attendant for what why isnt there enough room for over head bags i carry on to save time
4319,0,wanted to get my bag benefit but instead get 25 pricing on all three tickets when adding a card mp visa is only option united
4320,0,united i tried 2 dm it would not go thru not sure why
4321,0,united link to current status of flightsairports fly bwiewrmco this morning yet cant yet tell what any problems are except see snow
4322,0,united i like delays less than you because im the one on the plane connect me with a voucher
4323,0,united and dont hope for me having a nicer flight some other time try to do things right you sold me those tickets with that connetion
4324,0,united the we got into the gate at iah on time and have given our seats and closed the flight if you know people is arriving have to wait
4325,0,united yes we waited in line for almost an hour to do so some passengers just left not wanting to wait past 1am
4326,0,southwestair still waiting just hit one hour
4327,0,southwestair although im not happy you cancelled flighted my flight home tomorrow phx to atl then dca i am happy on how easy it was to rebook
4328,0,southwestair hello  been on hold for extremely long time have confirmation  amp cant get boarding pass have tried numerous times
4329,1,southwestair im teaching new travelers how to research budget amp save for a trip today httptcoqll48r57ep
4330,0,southwestair very frustrated for the loooooong wait time to speak to a live person cannot get boarding pass for flight tomorrow
4331,0,southwestair still no update text 2053 amp still no response to email fr152015 sr 256746438028 feel like yr losing customer servicecare
4332,0,southwestair your agents were the ones who were rude and unhelpful and prompted my initial tweet this is so easy to fix
4333,0,southwestair my wife had been in group a in prev flight but got bumped for some reason  alone with two kids at least put her in group a
4334,0,southwestair my flight was delayed 4 hrs im 5 months pregnant amp supposed to be caring for my mom whose in surgery now very upset
4335,2,southwestair thank you so much completely made things right
4336,2,southwestair love them always get the best deals
4337,1,southwestair can you follow me so i can send you the info
4338,0,southwestair been on hold 34 min so far trying to book seat for my infant price increased 42 in meantime what do i do
4339,1,southwestair once again on glassdoors best places to work snagging  15 overall notsurprising luvthem
4340,0,southwestair poor performance all around paid for express checkin weeks ago and cant even leverage it bullshit
4341,2,southwestair thx make it right help meagan fouty brancato fl2771 dfw gate 4 preboard wkids  b4 group a please please
4342,1,southwestair can you update me on the emergency landing in jacksonville right now parentsonboard
4343,1,southwestair i have been on hold for over 28 minutes  please help httptcofx9bijlxat
4344,1,southwestair can yall develop ding for a chromefirefox browser extension that would be swell
4345,1,southwestair can take u to midwaychicago march 8thapril 6th cant make it then americanair can get u to fly2ohare year round flypbi
4346,0,southwestair logically you would think you check all that before you have people board i couldve drove home in the time ive been waiting
4347,2,southwestair  thanks southwest for saving our trip my sweetheart isnt going to miss seeing altonbrownlive thanks to yall sohappy
4348,0,southwestair can you have someone call me back i have been on hold two times today for over 20 min and still havent gotten through
4349,1,southwestair did you know that suicide is the second leading cause of death among teens 1024
4350,2,southwestair never mind i moved my flight to tomorrow thanks for the help
4351,1,southwestair she needs a wheelchair at the gate for sure what options does she have
4352,2,southwestair i managed to get sorted out over the phone good luck dealing with the snow in texas
4353,0,southwestair has grounded 2 flights bc of equipment problems amp been rude to my wife traveling alone wour 2 young kids  never again
4354,1,southwestair do you promise to not unfollow me 
4355,1,southwestair just dmed you my confirmation number
4356,0,southwestair oh look you just delayed our flight an additional half hour now arriving at 6 officially five hours after planned 
4357,2,southwestair weather bc of system outage hopefully everything goes smoothly now thank you for follow up
4358,0,southwestair belt issues been a rough day for them worst part is traveling with 9 month old and having to wait outside in 85 degree
4359,1,southwestair oh is it only in atlanta
4360,0,southwestair they were moved to the 210pm flight 4649 main concern now is luggage arriving with them they were told that sw was having
4361,2,southwestair  i used to always fly southwest
4362,0,southwestair  got my bags 35 hours late flightr and an offer of 50 to go pick them up taxi costs 65 one way spent 200 for the inconvenience
4363,0,southwestair thx but ill be expecting a credit for this leg
4364,1,southwestair sure please follow me so i can do so
4365,0,southwestair  appreciate yall getting the gate issue figured grr plenty open gates yet we sit and wait on tarmac
4366,1,southwestair sent
4367,0,southwestair 20 minutes on hold waiting is ridiculous
4368,0,southwestair have u seen any of the messages the past hour 
4369,1,southwestair im following now
4370,2,southwestair  thank you for your awesome flights sweetheart got screwed on flyfrontier managed to scramble and get a sw plane today 
4371,2,southwestair thanks so much
4372,2,southwestair roundtrip tickets just arrived for our auction at the postmasters invitational thanks southwest httptcomrfbjtepef
4373,0,southwestair went to purchase a flight that i began processing not even 4 minutes earlier and the points had gone up  any help
4374,0,southwestair im so upset that my luggage was damaged and the rude employee at the laguardia airport didnt help
4375,2,southwestair tv stream means i get to spend my flight watching 1999 and 2011 womens world cup finals throwback bestflightever
4376,1,southwestair what is the status of the bag check area at ffl
4377,2,southwestair heavenlychc9 id at least enjoy a free cocktailor two
4378,2,southwestair i agree rt 9news one airline is the flyaway favorite at dia  9newsbusiness httptcoo3wlainimy
4379,0,southwestair its flight 218 of that matters to you all hell next we all wont get our luggage properly transferred facepalm smh
4380,0,southwestair your phone service sucks
4381,1,southwestair my flight at bwi is delayed and i will miss my flight in denver is there a way to find out if they will hold the plane
4382,2,"southwestair airport snow removal method 22
keep up the good work folks this is where cessnas become 747s httptco7pofsxojsy"
4383,0,southwestair are people in an exit row still supposed to give their verbal approvals i was never asked on the flight im on
4384,0,southwestair and now our arrival is delayed nearly 5hours yeah an entire day in an airport is not my idea of a stress less vacation fail
4385,0,southwestair oh and now your company has caused us to lose an entire day of our vacation in cancun de boarded waiting for another plane
4386,0,southwestair trying to change my reservation been on hold for 45 minutes and cant do it onlinewas directed to call help
4387,0,southwestair my first call got dropped waited 15 mins for the second but ran out of time will try again late flightr no way to do this online
4388,0,southwestair yo im trying to make a change to a reservation but whenever i select the flight it says unable to price please help
4389,0,southwestair great now we are all de boarding perfectly plane is shot fml plans are screwed thanks for nothing southwestair
4390,1,southwestair teyana taylor performing medusafridays 227 free till11 httptcoqwfmoq0dql httptcokbb0b5fxmk themenofbusiness
4391,0,southwestair had to let us off the plane bc the toilets done even work there goes my family vacay to playa del carmen mexico neveragain
4392,0,southwestair thanks for the apology unfortunately i have had one too many bad experiences and will no longer be flying with southwest
4393,0,southwestair i was told by customer service that only customer relations can extend the expiration date of my unused travel funds
4394,0,southwestair smiles1307 over two hours now  ugh we should all get vouchers this is inexcusable esp after a pre flight check that was ok
4395,1,southwestair i have a 530 flight out of birmingham tomorrow night can i reschedule it for an earlier flight because of the expected snow
4396,1,you have to follow me back so that i can dm southwestair
4397,0,southwestair horrible experience passenger of size was 13 in my seat offered 50 voucher for this by christine c httptco1xzrk66wvq
4398,1,southwestair 3rd time flying southwest in two years have another trip back to mx on october
4399,0,southwestair yes very much so i was looking forward to using your airlines for future flights but never again
4400,0,southwestair need to learn how to treat people with respect and just a little dignity fail
4401,0,southwestair redeempoints packages magically gone by time we finally got through  1001 felt like baitandswitch
4402,1,southwestair done
4403,0,southwestair i think i get a faster response on twitter than i do when i callwhats up with that
4404,1,southwestair any idea when the winter advisory will be posted for atl for tomorrow 225 id rather get to phl tonight
4405,0,southwestair then had to watch the staff check off each passenger on the list twice because the first time they forgot look at ids brutal
4406,0,southwestair was on flight 2373 from chibuf last night almost 2 hour delay cuz someone got on the plane without a pass  sounds safe 12
4407,2,southwestair thx for your quick response and action bf will make good use of the voucher satisfied happycustomer
4408,0,southwestair nothing you can do to help us restore some barelyexpired rapidrewards points
4409,0,southwestair rapid rewards program sold me short lasttweetaboutthis but still disappointed
4410,0,southwestair freezing in the plane
4411,0,southwestair where your airline people screwed up our boarding passes on the way back from puerto vallarta this is horrible and we are
4412,0,southwestair from groupa to group c we have never got to sit next to each other on any south west flight not even on our honey moon
4413,0,southwestair flight to atlanta getting cancelled flightled and then had to re schedule on the phone for over 15 hours with a rep this bumping us
4414,0,southwestair due to an apparent water issue that checked out fine during the checks my husband and i already had to deal with our first
4415,0,southwestair u have a lot of pissed off hungry tired people stuck at midway 4 over 2 hours after scheduled departure this is inexcusable
4416,0,southwestair do you know that your lost baggage portal httptcohuclxluv5h doesnt work on mobile its a 404 httptcoo4zr27qpcr
4417,0,southwestair if youre going to charge for wifi do us all a solid and make sure it doesnt take the length of the flight to open a page
4418,0,southwestair your website has now reverted my 1st flight to only a 5minute delay but its changed so is that reliable information
4419,0,southwestair swa helps the hotel industry i always book flights a day before i need to be somewhere as swa consistent cancelled flightsdelays
4420,0,southwestair unfortunately once the call was answered service was horrid swa was the rolemodel of finger pointing amp excuses disappointed
4421,1,southwestair barzegar charges tourists 700 euros  a night for their stay in the tent village he runs httptcoigsvzvrbbn
4422,1,southwestair can you please make sense of the companion promo how to we set it up
4423,1,southwestair unfortunately i dont even have that my phone died before o had a chance to grab it it was from oma to san from 32742
4424,1,southwestair live in atlanta but cant enroll in your atlanta companion promotion error every time can you help also sent email thanks
4425,0,southwestair frustrating indeed especially when no one knows what the issue is
4426,0,southwestair  on hold with customer service you may be quicker  i rebooked trip for a lower fare  where did the difference in  go
4427,1,southwestair that was chantilly paris france
4428,0,southwestair and thx for not responding
4429,0,southwestair i booked a flight on my phone and then never got a confirmation email how would i go about getting that
4430,0,southwestair supposed to take off almost 2 hours agovacationfail frozenwater gettingimpatient theycouldatleastofferfreebooze
4431,0,southwestair how come im not getting my points after i buy from the rapid reward shopping site
4432,1,southwestair hey im flying from tampa to denver today and i want to know if there will be tvs in the seats like jetblue
4433,1,southwestair and carol thrower are passengers fort lauderdale airport
4434,0,southwestair mins and no answer my wife and baby need to get on that flight she arrived 2 hrs prior please help venetia crook
4435,0,southwestair my wife and 9 month old might miss flight and next direct is 210 pm mother in law been on hold with customer support for 30
4436,0,southwestair flight 1614 fll to atl my wife traveling with infant line to check baggage 200 people long due to your computer system crash
4437,2,southwestair thanks sent a dm to you let me know if oyu need any additional information
4438,0,southwestair hey friends when i phone the alist number your ivr hangs up on me multiple times not sure how to proceed
4439,2,southwestair strives to be customer centric in everything they do  communications advertising customer journey etc anamarketers
4440,0,southwestair la always has traffic but this is insane i cant be the only one with this issue on flight 1625
4441,0,southwestair insane traffic in la trying to call you all to re schedule flight but been on phone for 20 minutes and nothing
4442,1,southwestair airline trouble amp not getting satisfactory customer service contact httptcoaqjn4hwnac  we negotiate resolutions for you
4443,1,southwestair hey southwest help me find a flight from nashville  washington dc or raleigh for under 150 on march 15 please
4444,0,southwestair why can we no longer change trips with a companion online been doing it for years now get message cant be done online
4445,0,southwestair adding rr number to a marriott stay is too hard wont take rr number at checkinout and marriott phone cs not helpful
4446,0,southwestair nor spiritairlines fly to toronto youre killing me smalls
4447,1,southwestair thank you
4448,1,southwestair traditionally used sledge hammer  low  taking share from driving  now scalpel approach through data science  anamarketers
4449,2,southwestair customer centricity is knowing people anamarketers
4450,0,southwestair i have used you guys for most my travels but this last experience i will never use southwest again worstcustomerservice
4451,1,southwestair is americas largest airline by passengers carried wonder if this is bc they have a customer service bible anamarketers
4452,0,southwestair vipliveinthevieyard  first time we tried to redeem pts for anything it really did not go well disappointed
4453,2,southwestair ok thank you  i hope  so too
4454,0,southwestair is there a way to receive a refund on a trip that was cancelled flight online instead of calling your phone lines are super busy
4455,2,southwestair intuit jhamilton2007 4 moms 4 careers 1 day trip to la intuitlife leanin httptco2qjbcv5jzq southwestairlines
4456,1,southwestair is there a resource to check delayscancelled flightlations out of love field flying out tomorrow am and stressed about weather 
4457,0,southwestair switching planes due to mechanical problems  how does reboarding work was a49 now at end of long line  stuck in middle
4458,0,southwestair why when i booked via phone after calling the a list preferred  didnt my kta get added to the ticket must i use web
4459,0,southwestair tried for vip live in the vineyard but yr site went down by the time i got in 2 redeem pts those packages gone
4460,1,southwestair an oscarworthy entrance into la httptco10tmthvfdc
4461,2,southwestair is the best airline hands down amazing customer service bags free and affordable flights happycamper
4462,2,southwestair thanks to ellamae at las counter for going above and beyond to help us get back to abq after our flight was cancelled flightled
4463,1,southwestair phlairport will flight 2155 that arrives at e11 be a penguin plane
4464,2,southwestair thank you for taking good care of people with als httptcom1yywafkfi kevinswan alstdi alifestory
4465,2,southwestair has the smoooothest flight attendants southwestsmoothie httptcovr9k180lai
4466,0,southwestair why was southwest only airline to cancelled flight all flights from charleston was 750pm flight cancelled flightation really weather relate flightd
4467,1,southwestair stepup makeitright re you best or just money hungry wewillsee
4468,0,southwestair thanks for the text but not exactly timely 8 data throughout issues today maybe httptcoaau9mka6zy
4469,0,southwestair i called the 800  and the rep there was pleasant but less than helpful told me i was sol train them for consistent cx
4470,0,southwestair 25 year customer but i am 6 3 and those lost 2 or 3 inches really hurt  every time the person in front shifts he raps my knees
4471,1,southwestair was only less than 3500pts but it helped had partnerrewards incoming but not fast enough to keep pts from expiring
4472,1,southwestair wifes rr pts expired a few days ago were planning on flight booking problems trip today anything you can do for us on a tight budget
4473,0,southwestair would be great if i atleast was next to my husband who is flying in the same reservation
4474,0,southwestair why is customer relations still not openin texas
4475,2,southwestair thank you for the tip
4476,0,southwestair   i hate evolved seating knees in the seat pocket httptcofornpf69ky
4477,2,southwestair thanks to your team for dealing with flight 1700 to houston
4478,2,southwestair bumped me to preboard on both flights because im fat whatever the reason thanks
4479,0,southwestair i heart southwest but those commercials aimed to satisfy a nanosmattering of travelers to few destinations
4480,1,southwestair i urgently need two receipts sent but cs is closed can you help
4481,1,southwestair sent
4482,0,southwestair any etd for swa1004 from phl appears delayed but no info available at gate
4483,0,southwestair can you tell me why you cancelled flightled the flight vs delay
4484,0,southwestair my bday was yesterday and my girl gave birth to my first born and i couldnt get a courtesy flight change from lynn thanks
4485,1,cb how do you know southwestair
4486,0,southwestair no need i know the status you cancelled flightled instead of delaying the flight
4487,0,southwestair weather where and at what time cancelled flighted no i cant because meeting was today
4488,1,southwestair the flight isnt that empty is this rude or not httptco4rl0p5jchb
4489,2,southwestair  we left ipad in a seat pocket  filed lost item report received it exactly 1 week late flightr  is that a record  unbelievable
4490,0,southwestair when and why was flight 4471 from msp cancelled flighted this am
4491,0,southwestair i luv yall but please stop overheating your planes second flight in a row that feels like a sauna
4492,1,southwestair i was not the one traveling i was asking for my sister who was waiting on my nephew in midlandflight eventually landed
4493,2,southwestair can anyone help me upgrade to buisness select  cant seem to get hail of the right area at all  i know you guys are good
4494,0,southwestair i have asked lindsey to call me instead of dm like a schoolgirl but so far no call   getting tired of typing little notes
4495,0,southwestair give us some more clever advertising about bagsflyfree is that because badpolicy allows you to cheatcustomers
4496,0,southwestair its just the principle  its hard to get mugged amp not be upset you took my money amp didnt give me anything wrongiswrong
4497,0,southwestair customer service you shouldnt use those words wasted my time and took my money badbussiness theft httptco63zaq2lt8f
4498,0,southwestair three hour flight to orlando and no wifi uncool firstworldproblems
4499,2,southwestair loving the new planes and the lighting only wish windows were larger httptcoh44uj63cjg
4500,0,southwestair i would like to ask that his bags be picked up at pit amp taken to his hotel by the airport will someone contact me
4501,0,southwestair customer service at fll bwiand pit have been terribleno one knows where his bags arehis is on a job with no clothes amp gear
4502,0,southwestair after multiple attempts i was finally able to submit them late flight last night
4503,0,southwestair up at 4am and arrive to find it already cancelled flighted no options so miss my meeting you might know but dont show it
4504,1,southwestair its a new day and a new chance for you to do the right thing its never too late flight to be honest
4505,0,southwestair darn i bought it on the wrong device no way to switch im sure
4506,1,southwestair quick question  i bought wifi for my phone do i have to buy it again on my tablet i have 9 hours left on my trip
4507,2,southwestair cool shot of the moon and one of your fleet httptcokl9baimes6
4508,1,southwestair hello swa who is your poc for partnerships with nonprofit organizations in bwi area
4509,0,"southwestair hey remember that time you lost my husbands bags i do 

filmjobnoequipment 
nowarmclothes"
4510,2,southwestair looking forward to flying once again with swa on friday the luv airline dtw mdw tus
4511,2,southwestair i love this airline so much thanks so much the service is great the snacks are amazing everything is outstanding thanks
4512,0,southwestair you need to redeem yourself i lost respect for you tonight lostbags filmjobnoequipment
4513,0,southwestair way to fuck up and lose cistudios bags my husband has no warm clothes and no equipment youdidit notcool
4514,1,southwestair you should have assigned seating because now my cousin amp i probably cant sit together on our flight tomorrow thanks
4515,0,southwestair wifi stays connected about the lifetime of a higgs boson
4516,1,southwestair forget wedding fairs how about discounts for nonprofits we donate part of our worth every single day
4517,0,southwestair when will your phone agents be able to give the correct departure times for cun when can we checkin online for international
4518,0,southwestair making me miss thebachelor right now wah
4519,1,southwestair please lower my plane flight by like 100 bucks thanks floridavacation
4520,2,southwestair had a great flight to and from cabo last week with my family smoothflight frequentflyer
4521,0,southwestair we can let bags flutter because we charge travelers that had to change dates fullprice and we dont let them travel
4522,2,southwestair  on that late flightst ad makes me happy to be flying you in a few days bethonors
4523,2,southwestair the fact that u see black history month 12 months a year is honorable we will be an economic base for corp like u in future
4524,1,southwestair should offer cdn border towns incentive to fly since exchange rates are hurt customerappreciation gaincustomers keepem2
4525,2,southwestair what an awesome flight dallas 2 ny virgin america refused bc of my childs peanut allergy but u guys didnt thanks 
4526,0,southwestair wont let me send a dm because they dont follow me lovedflyingwiththem notanymore wrong badpolicy
4527,1,southwestair reference  261093929756
4528,0,southwestair your welcome it was the thoughts of nearly the entire plane
4529,1,southwestair do you know the reason flight 336 from dallas to midland was diverted to lubbock was suppose to be direct to midland
4530,2,southwestair in flight wifi  tmobile wifi calling makes for the best combination who doesnt love texting 40000 feet in the air d
4531,0,southwestair has become like every other airline crooked i cant believe they are taking over 500 shouldwearmasks shocked
4532,0,southwestair here is my conf f8neqm my flight was delayed for 3 hours while my friend waited for me on her bday please follow up
4533,0,southwestair twitter cust svc rule 1 dont say if we fell short i just told u u did 2 if u cant solve problem dont say anything at all
4534,0,southwestair disappointed in the service ive received checked in online checked my my flight status online checked in at the airport
4535,2,southwestair great day in the air httptcoync2zut4zz
4536,2,southwestair thanks
4537,2,southwestair thanks for two smooth safe and fast flights boston houston luvswa httptcoelhxuv0uj1
4538,2,southwestair i really love your customer service lou ann in phx rocks thanks sw be ourguest
4539,1,"see you in atl ""southwestair congrats to our destinationdragons winners ready atlanta httptcoay1gidcfa4 httptcoyc7v2s0iod"""
4540,1,southwestair if i am enrolled in the atl companion pass offer and booked 3 flights already before may 17 when can i start using the pass
4541,0,southwestair very disappointed in your customer service right now definitely not feeling the luv whats worse 2nd time this winter
4542,1,southwestair will do  if you follow back i can dm that info
4543,2,southwestair katie gate c47 denver international fantastic customer service helping me and 2 new flyers thx for amazing staff
4544,0,southwestair kudos to bag handler at dtw gate 21 at 710 pm ran to keep bags from hitting ground in 9 degree temp httptco5txu5tsfkj
4545,2,southwestair crew on flight 206 is awesome tell them i sent this tweet and maybe they will give me free wifi canthurtasking
4546,2,southwestair thankyou 
4547,1,southwestair how much is ur wifi fam
4548,1,southwestair imaginedragons i tried  its okay
4549,2,southwestair happy to enter your sweepstakes again nutsaboutsouthwest
4550,2,southwestair thanks for the great customer service today 
4551,1,southwestair is the vinyl part of the prize too
4552,2,southwestair beyond ready
4553,0,southwestair when i called i was told my bag had made it to phl but still has not been delivered or any call from the delivery service
4554,1,southwestair looks like brooding skies out of ont this evening httptcox9blwgwa68
4555,1,southwestair no monkey business we luv swa mdw2mci homeandreadyfornexttrip httptco2xjvun66zz
4556,2,southwestair is my favorite airlines ive never had issues with them plus there crew is entertaining
4557,0,southwestair should be a way to give voice to customers who pay for services that are not satisfactorily delivered justsayin
4558,2,southwestair your flight attendants are really funny the sass is giving me life 
4559,0,southwestair i am genuinely surprised you all dont upgrade people when you cancelled flight their flights or at least put them in a comparable spot
4560,2,southwestair following thank you
4561,0,southwestair would someone please dm me the customer relations number the website has only customer service
4562,0,southwestair  this is the second time in a row i havent received text updates about flight time change dont offer if you wont use it
4563,0,southwestair you cancelled flightled my flight and now i am in the back of the queue and you want to charge me 200  for business class stay classy
4564,0,southwestair hope your flyers get a credit of some sort for all the delays and cancelled flightlations shittydeal notimpressed
4565,0,southwestair taylorlumsden taylor  u gotta love swa responsiveness at thevery least huh
4566,2,southwestair its all good thanks
4567,2,southwestair thank you 
4568,0,southwestair now you love me after taking my money and only taking me halfway home sorry too late flight
4569,0,southwestair oh ok  all good  looking forward to escaping the cold for a bit  thanks
4570,0,southwestair wifi is so slow what is the point having one if cant get on the internet ugh
4571,1,southwestair i have a few questions about flying with my maltese puppy can you dm me
4572,1,southwestair any word when the customer relations department will open back up
4573,1,southwestair can you tell me if flight 805 from mdwfll tomorrow 224 is at full capacity  im hoping for a little bit of extra room 
4574,1,southwestair  just left there  friday
4575,2,southwestair oh no worries just have never seen that before until today i mean...it is a great card 
4576,2,southwestair thank you thank you thank you my last attempt to win destinationdragons tickets was a success i could not be happier 
4577,2,southwestair flight 1700 phx to lax wheels stop  glad to be home  thanks to the professionals both up front and in the cabin
4578,2,southwestair eyes next steps for improving inflight wifi  runway girl httptcoh46ht1oz40
4579,1,southwestair could you maybe hook fuyukaidesuyo  with some imagine dragon tickets tonight shes a hugeeeee fan amp would really love to go
4580,0,southwestair hasnt evennotified us that theflight isdelayed via emailtextphone callif we wererunning late flight i would be pissed unreliable
4581,0,southwestair can tweet through the weekend bad weather but closes down customer relations center to process refunds for cancelled flighted flights
4582,0,southwestair stop cancelled flighting my flight i have us history tests to take and chemistry things to learn do you not understand
4583,2,southwestair 222mdw 2 san flt 1687 attendant melissa was awesome fast smiling great after weather cancelled flight day b4 it was welcome
4584,0,southwestair been all up and down the area where the pic was taken and dont see any albums
4585,1,southwestair i enjoyed a call from my good friend hes flight booking problems his flights elsewhere as i tweet one at a time i will tell as many as i can
4586,2,southwestair thank you great customer service so far accidents happen i understand hopefully everything works out
4587,0,southwestair my question is this whats up with the crazy boarding procedure does the confusion prevent fistfights over the good seats
4588,1,southwestair opened online applications for fall 2015 intern positions throughout the company  apply via httpstcogml7ot3imh
4589,1,southwestair honesty should always be the policy
4590,2,southwestair thanks for the quick response should i call daily it wait the 5 days
4591,1,southwestair i knew i was correct httptco9eueyxawcv
4592,1,southwestair briughy me to comclassic aif2015 amp so much more with the agcommunity
4593,1,southwestair any deals to orlando in aprilmay
4594,1,southwestair magazine feature desk plants increase productivity by 15 luvswa healthbenefitsofplants gardening httptcobvfaxdubaq
4595,1,southwestair new marketing song httpstcof2lfulcbq7 let us know what you think httptcoiqnvyfpg4p
4596,0,southwestair prove it cuz the southwest people here dont even know why its behind schedule
4597,2,southwestair seeing your workers time in and time out going above and beyond is why i love flying with you guys thank you
4598,0,southwestair u were bae until u lost both of my bags and had no clue where they were or what happened to them for 36 hours 
4599,0,southwestair prove it
4600,2,southwestair travel agent darrel here at love field hosting a paper airplane contest to entertain all the children was so awesome to see
4601,2,southwestair big kudos to your staff today at dallas love field for lifting everyones spirits today with all the delays and cancelled flightlations
4602,2,southwestair its not fun having a delay from nashville to las vegas but the crew at the gate c9 desk has been awesome patience luvswa
4603,0,southwestair thinks that a 100 voucher makes up for spending 4 hrs on a plane and landing at the same airport we took off from really
4604,2,never got to the strip that fast before stoked for special imaginedragons show tonight thx again southwestair httptcotopqmvqnjp
4605,0,southwestair the problem is apologies dont help results matter and its proving impossible to find anyone who is interested in that
4606,1,southwestair no fare giving out clues  in route now
4607,2,southwestair telling my fam in vegas now 
4608,1,southwestair how many tickets are left
4609,2,southwestair thank you
4610,0,southwestair is new mkt strategy to be average like all the rest whathappend rr points devalued again httptcomdbdyomrs7
4611,0,southwestair do these scavenger hunt  locations have anything in common because im playing detective trying to figure out the one for atl
4612,1,southwestair why do you have to be 18 
4613,0,southwestair ruined my sunday 3 hours of delays out of dia now my bags are at the wrong airport 35 to deliver them insult to injury
4614,2,southwestair what can we do to bring you back to jackson ms we miss you terribly around here these other airlines are horrible
4615,1,southwestair any idea why tsa precheck isnt showing for my next flight tomorrow the number is in my profile
4616,2,southwestair 3 hours and 80 degree difference yes please  mht to mco sadie4406 httptcomraw3qdw4d
4617,0,southwestair sent looking for that functionality in your app though should be a one click action
4618,1,southwestair still there i was posted up in downtown waiting for yall on my way
4619,0,southwestair like kelsey said really bad spot for locals do you know how long it takes to find parking then walking over to the bellagio
4620,1,southwestair are 5 people there
4621,2,southwestair looks like bellagio to me good luck people see you at the show at vinyl
4622,1,"""southwestair congrats to these fans who are seeing destinationdragons in la slc youre next httptcoyccitaep3s"" thanks again sw"
4623,2,southwestair can a pair of tickets waiting for me after my sports practice i live here and definitely know where that is imaginedragons
4624,2,southwestair love southwest you guys have been good to me httptcox4tdy84dbh
4625,0,southwestair how about destinationdragon tix for tonite for the inconvenience since i am not there to play scavenger hunt
4626,1,southwestair dang if only practice was an hour late flightr today
4627,1,southwestair that was supposed to say boo not book booo
4628,1,southwestair vegas i was there 5 days ago miss the  warm weather
4629,2,southwestair your crew on 3138 is doing a great job of keeping everyone informed during the delays givethemraises
4630,0,southwestair right were delayed so im crabby  also why do you allow one family member to purchase earlybird check in and hold rows
4631,2,southwestair really easy for locals to get down to the strip book
4632,1,southwestair grrrrrr i need a flight there first maybe for my bday next month
4633,2,southwestair luv your new luv television commercials traveled on your airline last year return trip from nycfeltthelove
4634,1,southwestair is it possible to add travel arranged by my employer to my upcoming travel i can retrieve a reservation but thats it
4635,1,southwestair  i sent a email to customer relations and i will be calling tomorrow
4636,1,southwestair how do get priority seating after you already paid for the flight
4637,0,"southwestair 10 people pre boarded
only 1 needed a wheel chair off the plane was not the case boarding"
4638,1,southwestair is it possible to add companion to only the 2nd leg of a trip
4639,2,southwestair best airline 
4640,2,southwestair netneutrality nice to see you prioritize internet traffic to your own streaming service over other web sites
4641,0,southwestair  poor customer service displayed over the weekend during the storm i was stuck on the tarmac for 25 hours with no answer
4642,1,southwestair  northern california coast httptconm4vnnf8kb
4643,1,southwestair hi guys do you have a general enquires email address please thanks david
4644,1,southwestair watching planes do their thing httpstcoiitojhuikh
4645,2,southwestair thanks for getting us to paradise safely httptcokdzqczlpyr
4646,0,southwestair feeling very frustrated that i bought wifi onboard and cant load an email
4647,1,southwestair continues to prove to be the best airlines 
4648,2,southwestair just go ahead and start the scavenger hunt after 5 pm today when work is over  destinationdragons
4649,0,southwestair why do you let one person board with early bird and save seats for entire party notcool flight2149
4650,1,southwestair thanks
4651,2,southwestair awesome staff at the  check in desk they had a paper airplane race for a sw gift card to keep ppl entertained during delays
4652,0,southwestair but when do i get my gin amp tonic 
4653,0,southwestair is this a sick joke toyingwithouremotions
4654,0,southwestair  please explain to me why every other flight to dallas is going out today except the 635 pm
4655,0,southwestair will continue to be my airline of choice united most frustrating travel day ive experienced 5 delays and 4 gate changes
4656,2,southwestair just got a call apologizing personally for the long waits last week trying to rebook flights class act i appreciate that
4657,0,southwestair fox8news serious potential for a wanna get away commercial out of this debacle  but for real you should fire kristicapel
4658,0,southwestair i appreciate the response but the constant changing of the flight time is frustrating to say the least toughtomakeplans
4659,0,southwestair how long do we have to be delayed after boarding before we get a free drink gettingthirsty
4660,1,southwestair done sorry i thought i was already
4661,0,southwestair i can doesnt it seem fair that if our bags need to fit under our seats we should need to fit in them
4662,2,southwestair  your terry is our hero got my husband back thru security to retrieve cellphone left on plane in austin terry 85832 u rock
4663,0,southwestair just wanted 2 change an anytime flight leaving at 1150  1100 phone hold 4 46mins phone answers she says sorry  no dice
4664,0,southwestair werent too sincere when you cancelled flighted my flight and made me drive 17 hours to get home
4665,2,southwestair your terry is our hero got my husband back thru security to retrieve cellphone left on plane in austin terry 85832 u rock
4666,2,southwestair  your terry is our hero  got my husband back thru security to retrieve his cellphone in austin terry 85832 you rock
4667,2,southwestair thanks you guys are the best
4668,2,southwestair ill stick with flying for free any where that southwest goes my son works for this wonderful company and moms fly free
4669,1,southwestair if only you could control the weather in las vegas 
4670,0,southwestair pretty terrible customer service sat on hold 10 min then a busy signal then disconnected do all airlines have to suck
4671,1,southwestair could you please tell me if there is a way to add a rr to a flight that already took place
4672,0,southwestair hooking us up and getting us to tampa after our flight was cancelled flightled this morning grateful businesstrip
4673,2,southwestair love the passbook update used it the day after it was released finally thank you
4674,1,southwestair my ticket was booked 127 to cun does the arrival time reflect that cun is now on est time
4675,0,southwestair hdsportsguy yes i did i hope for an update soon need those clothes for a meeting tomorrow
4676,2,southwestair a to the safety dos and donts announcer flight 651 from midway mdw to pittsburgh pit
4677,0,southwestair this is not a fair set up i payed for a full seat i should get access to a full seat httptcosba0aricyq
4678,0,southwestair sorry to bother you but ive been on hold for more than 2 hours and 30 minutes should i continue holding or call back
4679,2,southwestair another great trip lax 823  las 3075  bna thanks so much
4680,0,southwestair  your checkin is lame for business really last seat i have broad shoulders haha
4681,0,southwestair yeah theyre somewhere hopefully getting them back today just frustrated tweeting
4682,0,southwestair completely understand act of god weatherrelate flightd cancelled flightlation but 4 days without reimbursement of any kind is unacceptable
4683,0,southwestair why so expensive to go to vegas with stops in late flight june as i can get non stop for same on competition
4684,0,southwestair delayed twice now cancelled flightedsent complaint email yet no response  need an explanation pls notsatisfied smh unhappy
4685,2,southwestair got help from a nice lady on the phone in georgia  thank you
4686,0,southwestair when will the flight resume i dons see it in the open schedule 
4687,1,southwestair understand the weather these kids need to get home nice kids doing volunteer work from a ri high school please help
4688,2,southwestair thanks for the quick reply  i travel a lotbut not that much lol
4689,0,southwestair that does sound hopeful its a very thin device so i just hope the right person found it in time
4690,0,southwestair my bag was not shown luv did not make it to phl with me
4691,0,southwestair i regret not flying you this morning virginamerica doesnt support business travelers neverflyvirginforbusiness
4692,2,southwestair thanks i did go through these motions shortly after my flight yesterday i wonder how quickly flight attendants are notified
4693,0,southwestair  how many others didnt know you are stopping non stop flights to atl and from to hartford ct as of april 
4694,1,southwestair thanks lindsey any idea when ill get there stuck in denver and told to listen to the intercom better
4695,2,southwestair nice touch on the passbook integration
4696,1,southwestair easy fix let the business select actually board 1st then board the preboards
4697,0,southwestair a companion pass flyer to other airlines because its being abused  every airport
4698,0,southwestair its not disappointment its a blatant disregard for your business select customers its becoming a problem thats pushing
4699,1,southwestair need assistance getting an extension on a flight that has expired
4700,2,southwestair awesome thanks you guys rock
4701,0,southwestair hello remaining credits on your account will be refunded back to your credit card when you choose a lower price flight
4702,1,southwestair when can we expect customer service in dallas to be available
4703,0,southwestair it eventually arrived just seemed really slow 
4704,0,southwestair my bags are on the way to chicago without me help i was confirmed for 2 flights and told there isnt room and im screwed
4705,0,southwestair i just recieved an email from your memphis station hopefully they have my bag
4706,0,southwestair just landed in phl row 9 window cover on n366sw could use some luv httptcowqzztiemx0
4707,2,southwestair  thanks for adding passbook ability hopefully we can do group passbook tickets in the future somehow
4708,0,southwestair yep 9999999999 certain it was on that flight
4709,2,southwestair they arrived late flight but pilots got us to dia on time impressive outstanding greatservice allgood
4710,2,southwestair i would appreciate that  thank you
4711,0,southwestair i never got an email confirmation for my ticket but the credit card was charged  phone wait time is crazy is there a chat
4712,0,southwestair res chg onlineapp no work still on hold faster for hubby to drive to airport to make change  counter fail
4713,1,southwestair can my wifes rr points be transferred to my rr account
4714,0,southwestair my friends from boston stuck in denver her name jane rncahill  please contact her
4715,0,southwestair i did but no one can find the bag and we need everything in it in the next two hours
4716,0,southwestair wasnt able to sit in my seat since the guy next to me was using it worstflightever ideserveareward httptcol7hsnlgie2
4717,2,southwestair glad to know ill be flying the luv airline tomorrow 
4718,0,southwestair yes we did file a report and were treated rather rudely at midway baggage claim now we wait 2 days to get our luggage
4719,0,southwestair i would still have my companion pass if your ridiculous airline hadnt stopped partnering with hilton hotels  genius
4720,0,southwestair just got companion pass and trying to add companion flgt but get purchaseerrorinvalidloyaltymemberaccountstatus help
4721,0,southwestair i did still havent heard a thing
4722,2,southwestair thank you for great customer service trying to make it to san antonio and your staff and alerts have been helpful boo ice
4723,2,southwestair open seating is like an open marriage theres so much love for strangers
4724,0,southwestair i hope this isnt a real life scene out of the movie flight 
4725,1,southwestair  thanksare flights operating now or cancelled flightled
4726,1,southwestair we checked in right at 24hr mark boarding c group with kids ages 6amp8 dnt want to be split what sld we do
4727,0,southwestair lukewyckoff her name is jane and she wanted was a call 6176533040
4728,2,southwestair matthewebel and this is why i love flying southwest excellent service and you dont take yourselves too seriously
4729,2,southwestair coachgs whats even better is the price changed in the 2 minutes since i talked to the lady and they still honored the cheap1
4730,1,southwestair  helloare flights taking off from dallaslovefield airport this noon am supposed to travel on flight 376 to san antonio
4731,1,southwestair we invite to fallow helacohlc learn about our activitiesprevention programs of health by condomrito familywe r 501c3
4732,1,southwestair unveils 4 new flights including 2 from ohio httptcogrkbj7bxlk
4733,1,southwestair to start daily b737700 flights from washington reagan to ftlauderdale on 8aug avgeek
4734,1,southwestair to end its daily b737700 flights from washington reagan to ftmyers on 8aug avgeek
4735,1,southwestair to start 2xdaily b737700 flights from orangecounty to portland or on 8aug avgeek
4736,1,southwestair to start daily b737700 flights from columbus oh to oakland on 8aug avgeek
4737,1,southwestair to start 2xdaily b737700 flights from columbus oh to boston bostonlogan on 8aug avgeek
4738,0,southwestair password reset email is incredibly slow to arrive today checked spam folder too web site says a few minutes but 15 
4739,1,"southwestair clinicpolly 
thank you i may have already responded but was 8uxzj2"
4740,0,southwestair ive had terrible service in three airports in 10 hours glad they dont care we kind of need to be home sellmypointssoon
4741,2,southwestair thanks confirmation number just dmed appreciate any help
4742,0,southwestair on hold for 15 minno estimated answer time any help here
4743,0,southwestair im going to start charging you for the consistent body pat downs starting to feel like a piece of meat punishedforflying
4744,0,southwestair whats up with the wait times on your customer service line tried 2x on fri and now ive been on for over 15 min
4745,1,southwestair can you equip a 737 with flamethrowers and a snow plow
4746,1,southwestair unveils 4 new routes including  2 from ohio httptco4urzvbpjko via usatoday
4747,0,southwestair flight 1028 no delayed 15 hours  another week another delayed flight
4748,1,southwestair thanks for linking to passbook might be old news but this is my first 2015 flight
4749,1,southwestair didnt realize no clothes until at hotel  suggestions
4750,1,southwestair may want to direct that to the people at furryfiesta tok
4751,0,southwestair bag in possession but no clothes in bag
4752,0,southwestair youre really going to let delta and virginamerica get the best of you httptcovudwjm1lyb
4753,0,southwestair please get back with my about my airtran credit q4vnmb i call and im being told that i will but i never get emailcall back
4754,1,southwestair is there a link to a site that displays any delays or cancelled flightations of flights to and from dallaslovefield
4755,0,southwestair pleaseeee resume direct flights from fll to phl i dont want to fly with anyone else 
4756,0,southwestair what to do when you show up to your destination with no clothes in your suitcase nakedmeetings awkward
4757,1,southwestair are there discounts every tuesday cause im leaving fron birmingham airport to san fran next week in march sometime
4758,0,southwestair does anyone realize that banning peanuts on a flight due to an allergic person ignores pnut oil amp dust from previous flights
4759,0,southwestair customer service is rude and bothered by our calls has no idea what is going on and sighed heavily on the phone unbelievable
4760,0,southwestair nelsjeff 35 hrs late flightr no human interaction ended up ing a completely new flight  so last flight out didnt sell out
4761,0,southwestair loses baggage a day ago and still has no idea or interest in finding it all items for new job in that bag unacceptable
4762,1,"southwestair 
how do i get a companion pass thanks  lin s"
4763,2,southwestair  just sent dm thanks for your attentiveness to this matter
4764,0,southwestair how about fixing the wifi  3rd flight where its not working 800 series plane so not like its an old plane
4765,0,southwestair 1687 mdwsan like most flights if im watching free tv it works but wont hardly access any websites  including your own
4766,1,southwestair kids on a mission trip from lasalle stranded in orlando area  they cant get back to bos or pvd till wednesday
4767,1,southwestair pls help baby hannah get the life saving surgeries she requiresshe needs your helppls donatert httptcov4zvugmkjw
4768,0,southwestair almost at the gate for 1156 to sf please wait 60 more seconds
4769,0,southwestair rt kkwhb paid for early bird boarding and got b46  i said to lady well that system is about dead she didnt understand
4770,0,southwestair all flights are booked  they are saying i have to wait until tomorrow
4771,1,southwestair arrangements to reimburse me for the rental i had to get
4772,2,southwestair me on one of your planes thanks for taking me arizona 184 httptcofinq5fh6ue
4773,0,southwestair gate agent gave me wrong departure info and caused me to miss my flight and now i am on stand by nothappy
4774,2,southwestair   thanks
4775,0,southwestair my bag was lost and according to the rep they dont even know where it is please help
4776,2,southwestair have sent you a dm with the details thanks
4777,2,southwestair thank you for the confirmation maybe people on my flight have directional dislexia
4778,1,southwestair got an email confirmation of wifi purchase on a recent flight trouble is ive never flown with you ever concerned scam
4779,0,southwestair  really  all other carriers are staffed and youve got a triple looped one and no employees in sight in okc
4780,1,southwestair flight 3744 n284wn departs flytpa enroute to phxskyharbor httptcobd5tvr3gcy
4781,0,southwestair thank you for cancelled flighting my flight last minute of course to gis2015 im now missing one full day of my trip thanks to this
4782,1,southwestair   are flights going into dallas this morning   thanks
4783,0,southwestair you got me home over an hour and a half late flight but at least my baggage was delivered soaking wet
4784,1,southwestair had to be stuck in the middle seat  httptcodzegapfqw1
4785,1,southwestair destinationdragons imaginedragons scavenger hunt vegas be ready httptcovhgkitzsaw
4786,2,southwestair you know whatd be beyond awesome a pair of tickets to the imaginedragons show in atl a girl can dream destinationdragons
4787,2,southwestair yes i was everything worked out great
4788,2,southwestair show me some love and a companion flightplease and thank you
4789,0,southwestair cancelled flightled my flight rescheduled to ewk gave me a pseudovoucher that directed me to the worst daysinn in existence fail
4790,2,southwestair loved it
4791,0,southwestair needs to train their employees to be at lease somewhat empathetic when they lose our luggage  monika at mwa needs a pr lesson
4792,1,southwestair i am in lets do this
4793,0,southwestair you completely let me down tonight your gate agents ambivalence is just too much how sad for you amp me
4794,2,southwestair youre my early frontrunner for best airline oscars2016
4795,1,southwestair  kudos to your rep patricia at gate b11 this sunday morning at chicago midway mdw... httptcommcwkqp2gy
4796,0,southwestair flight cancelled flightled new flight 7 hours late flightr will sleep in airport tonight and cant even give me an a boarding group seat thx
4797,1,southwestair just reading your boarding policy were a group of 8 travellers with kids ranging from 310 is it possible to sit together
4798,0,southwestair youre right i do ive been traveling all day and you guys dropped the ball making for a long night
4799,0,southwestair jparkermastin  customer service has been very passive in their response disappointed i have only flown sw but am rethinking
4800,0,southwestair broke the stroller my wife and baby gate checked they told her its not their problem calling the a list preferred line now
4801,0,southwestair is this a joke my return flight is delayed too 3 in a row new record from you guys 
4802,0,southwestair nbd i was able to figure out a workaround just wanted to help got my bags less than 24 hours late flightr muchas grassy ass
4803,0,southwestair luggage delivery between 14am really after i was told by midnight multiple times why lie crazy and bad business
4804,2,southwestair thx for the follow up just sent dm
4805,0,southwestair now i dont get the common courtesy of my phone call answered either policy is bad or people should be fired dissaponted
4806,2,southwestair ty for your consideration
4807,0,southwestair apologies are whatever please just deliver the bags like you said you would feel like employees are lying to me
4808,0,southwestair what robot is running this account the same one that doesnt remember anything they ask same conversation over and over
4809,0,southwestair it was never really lost it was put on another flight with my knowledge we just werent sure what flight but i have it  ty
4810,2,southwestair crew of wn3946 sansfo was brilliant rita was hilarious i know ive been down on you before but this was a great flight
4811,0,southwestair is not being responding to the specialolympics athletes  notcool southwest
4812,0,southwestair   a whole family with a special olympic athlete here and you cant even call them 6176533040
4813,0,southwestair would really like my baggage from yesterday employees at akron giving me a tough time
4814,2,southwestair thanks very excited to see it d
4815,0,southwestair glad you appreciate it it'll be the last dollar you ever get from me thanks to your wretched customer service
4816,0,southwestair waited 34 mins for baggage mdwgtmem and the inflight service was suspended so no drink 
4817,1,southwestair yeah 7am flight tomorrow going to add 6090 min extra because of the roads  snow
4818,2,southwestair thanks for helping my mom after allegiantair wouldnt let her get on her plane in orlando youre the best customerservice
4819,0,southwestair me again i was just trying to rebook fare on wanna get away pricing and it disappeared in time i refreshed is this normal
4820,1,southwestair i know that not everybody on flight can be 1st time flying but in case it is people in front deplane 1st not from the back
4821,1,southwestair may i have my companion pass please
4822,2,southwestair kudos to the crew of flight 1050 to grr for making a very special memory for a sweet young passenger and her momma well done
4823,0,"southwestair thank you  8uxzj2
paid for early bird and sat in back"
4824,2,southwestair all good beers and oscars2015 ar dia
4825,1,southwestair yes please companionpass
4826,0,southwestair fly2midway 45 minute wait for my bags just what i needed on a sunday night
4827,2,southwestair luv my companion pass
4828,1,southwestair winter weather for denver extended for tomorrow by chance even to late flightr in the day would be super helpful
4829,0,southwestair its ok i was supposed to be in california 5hrs ago
4830,0,southwestair i need to cancelled flight one leg of a flight but cant seem to do this online been on hold on the phone for 10 minutes any help
4831,0,southwestair alist preferred dendal flight cancelled flightled 30 min prior to boarding best option was tue afternoon seriously epic fail
4832,1,southwestair free tv watching daytona 500 boss httptcosbgbn7ouxy
4833,0,southwestair i understand but its consistent and been consistent for years its known around the country
4834,2,southwestair thank you
4835,0,southwestair been dealing with multiple offices for the last 3 days youve completely lost me as a customer unless my bag is back to me
4836,0,southwestair i got the call from rdu that my baggage is there except that doesnt help me bc i cant get it until im flying back home
4837,1,southwestair how do i get a companion pass
4838,1,southwestair especially if its your mom ichangedyourdiaper
4839,1,southwestair megelizabeth631 how you like the redcarpet treatment
4840,0,southwestair for example cant pay 4 hotel amp food or transport to alternate city we are flying from or give clear record of alt flight
4841,1,southwestair im flying out of cun tomorrow to den  can i change my flight due to the travel advisory
4842,0,southwestair tough i can take zero meaningful assistance while stranded for 2 days is another matter looking for signs you care abt cust
4843,0,southwestair dont apologize do something about it words mean nothing actions work eom
4844,0,southwestair after an hour and a half then it came back damaged not happy 
4845,1,southwestair how long does it take for my rapid rewards points to be credited to my account
4846,0,southwestair why does the customer service have rather inconsistent information
4847,2,southwestair were pulling off the runway now making new friends with seat mates thanks for the response cb
4848,0,southwestair but to make us tru to find space in other flights  this customer service is as bad as spiritairlines
4849,0,southwestair no delay i pay 77770 for bs a1 ticket you boarded flight early im last to board now have middle seat wasted 
4850,0,southwestair first you had a good idea thatthis would happen and did not cancelled flight it earlier then very amateurish that there was no plan
4851,0,southwestair very disappointed in your handling of tonights cancelled flighted dallas flight  not that it was cancelled flighted but no contingencies
4852,2,southwestair its ok southwest is still the best airline around just hate when baggage room runs out my now checked bag has headphones
4853,0,southwestair please start flying to huntsville so i never have to fly american airlines again
4854,1,southwestair flight 3267 n659sw arrives at flytpa following flight from mitchellairport httptcolj2ydkor8q
4855,0,southwestair no you are not you just care about mighty dollar
4856,1,southwestair i have a child traveling cross countryshes 11 will be turning 12 in marchand cont httptcoenh1keuutd
4857,1,southwestair  how do you get one
4858,1,southwestair retiring with my hubby and its our 25th wedding anniversary this year companion pass please
4859,2,southwestair beautiful view flying into san jose ca this evening httptcosxvagbrtli
4860,2,southwestair thank you swa and shannon g lasairport c22 for being a miracle worker awesome
4861,0,but expect no help from gtsouthwestair lt  our flt was canx at the last minute for weather  we flew home on weatherless united
4862,1,southwestair want go from new orleans houston see my dad at md anderson can you help me out
4863,2,southwestair yes please
4864,2,southwestair i changed my flight through st louis thanks for the reply though
4865,1,southwestair flying by myself is getting old
4866,0,southwestair really shouldnt offer sweeps if your link isnt going to work b httptconofg0tqhyn
4867,2,southwestair have had a companion pass for a few years and my wife and i use it all the time  thanks southwest for making travel easy
4868,0,southwestair why can we no longer change trips with a companion online been doing it for years now get message cant be done online
4869,0,southwestair wifi is so slow it totally precludes working on the web will not book swa for business travel wish i hadnt lit 24 on fire
4870,1,southwestair yes pleasemy son lives in nj
4871,1,southwestair companion pass please
4872,2,southwestair constantly providing wonderful views and service southwestluv httptco9unxqotzik
4873,0,southwestair everyone deserves red carpet tx until they destroy your luggage amponly give you 75 voucher like i want to fly wthem again
4874,0,southwestair staff was overall awful through multiple airports would have switched airlines if another flight was available
4875,2,southwestair lol i already am  i am a card member as well too lol i enjoy flying with you guys
4876,2,southwestair   50th anniversary on april 10th still sweethearts  companions  lifetime  sons  families love
4877,1,southwestair well we all need something to aim for
4878,2,southwestair yes pleasehow do we get that companion pass
4879,0,southwestair on flight 3130 and i paid 8 for wifi that cant load a website functionally except for your own live streaming unacceptable
4880,1,southwestair gimme
4881,1,southwestair flights still going to dal
4882,0,southwestair youve inspired me to start my own airline to combat your weak ass airline sick of this shit
4883,1,southwestair is service to aruba being permanently discontinued in august
4884,2,southwestair yes please
4885,2,southwestair i miss mine terribly a 1 for my 30th anniversary would be amazing it would mean luv is in the air dontmakemebeg
4886,2,southwestair i heart my cp status sure would be nice to have though
4887,2,southwestair redcarpet southwest companion pass would be great
4888,1,southwestair i would love a great deal from bwi to las memorial day weekend aka my bday weekend 
4889,2,southwestair i want one
4890,0,southwestair everyones flights who were cancelled flightled today deserve 1
4891,2,"""southwestair companion pass because everyone deserves redcarpet treatment and a 1 even if its your mom httptcoqjkl4abprg"""
4892,2,southwestair sign me up
4893,1,southwestair i would love a 1 redcarpet  treatment
4894,1,southwestair how do i get my companion pass
4895,1,southwestair tell me the secrets to flying high redcarpet
4896,2,southwestair that would be brighter than all the stars combined on the red carpet tonight
4897,0,southwestair how about auto check in for cp holders come on
4898,2,southwestair got mine  just in time for the wife and my 15th anniversary
4899,2,southwestair i love my companion pass qualified 4th year  hollymais
4900,1,southwestair where is mines
4901,2,southwestair i continue to be amazed by the amazing customer service  thank you swa
4902,1,southwestair and how does one obtain this companion pass
4903,2,southwestair yes please
4904,1,southwestair httpstcooqukso3s2o subscribe please httpstcooqukso3s2o
4905,2,southwestair sign me up
4906,2,southwestair just got minenow where to go
4907,0,southwestair wifi is the worst 8 investment i have ever made
4908,1,southwestair can i get any help with cancelled flighting my flight reservation
4909,0,southwestair sitting in newark because flight 4179 was cancelled flightled for no apparent reason  all i was told was sorry after 25 hrs waiting
4910,1,southwestair i have followed you awaiting your dm
4911,1,southwestair u dont have atlanta to san fransisco in 99 in the present sale like u had in the last saleim looking for 2 return tickets
4912,0,southwestair couldnt be bothered to help with my lost my luggage not a single helpful employee owner to be found in bwi
4913,0,southwestair seriously four delays only takes 42 minutes to get to vegas from flylaxairport amp i have a connecting flight ridiculous
4914,0,southwestair should get their shit together before they owe my 2000 for my bag
4915,0,southwestair i requested my boarding pass to be texted to me but i still havent received it
4916,0,southwestair i gave you one more try figured you could get a 1 hr flight right nope delayed an hr seems to be every time
4917,0,southwestair im gonna ignore the fasten seatbelt sign and i want to see if ur man enough to do anything about it
4918,0,southwestair im a huge fan and give yall too much businessso please fix the damn wifi
4919,1,southwestair got it  next time i will know about paying extra to make the a line
4920,0,southwestair  we understand air delays which are out of your control terrible telephone support apps and online access that do not work
4921,1,southwestair flying south by southwest from sjc to sna tiday httptcokjkuvj6cmo
4922,2,southwestair thanks connection thru nashville have a1 boarding pass get to dallas gate boarding 40 min before flt get end of b group
4923,2,southwestair weather keeps slowing us down not your fault this is the 1st time a southwest flight of mine was late flight so i cant complain 
4924,2,southwestair thanks
4925,1,southwestair still planing on flights into dal we are trying to fly in tomorrow from lax
4926,0,southwestair now i cant board thanks you guys moved me to standby ive been holding this boarding pass since 7pm yesterday
4927,2,southwestair has a beautiful fleet what a perfect evening to fly httptcoxmz3tf9ix8
4928,2,southwestair leave bur ten minutes late flight and arrive in sjc a minute before we were supposed to impressed gettingbetter 
4929,1,southwestair my gf lost the promise ring i gave her on flight 2707 2212015 sfogtsna its an infinity silver band ring please help
4930,0,southwestair two delayed flights in a row neither one of them explained
4931,0,southwestair been sleeping on the floor like im homeless and now delayed flights because the equipment isnt working i have a job to get2
4932,0,southwestair you guys should stop doing service in denver its horrible i get stuck here every time ive been here almost 24hrs
4933,2,southwestair thanks 436 only a minor delay so not a big deal appreciate the concern though boarding now you do have amazing service
4934,1,southwestair traveling with a 13 year old thursday he does not need an id correct
4935,1,southwestair hows dallas incoming looking im scheduled to fly in at 1030 and wondering if ill be stuck in st louis instead
4936,0,southwestair had a very unpleasant experience over the phone with one of your agents re a cancelled flightled flight i have the name amp agent id
4937,0,southwestair your wifi is angering me with its slowness
4938,2,southwestair thank you
4939,0,southwestair weve been at the gate a long time were gonna miss our connection at mdw ack httptcoqrxvzfrd1z
4940,2,southwestair i tweeted several times last week about flight info during storm always a timely tweet back  thx 
4941,0,southwestair sort of but im arriving a day late flight and have to incur overnight costs in a connecting city not cool at all
4942,0,southwestair promised 4 rooms until wednesday wentook3 and the hotel charged us 79 per room because we had a pink paper needed white
4943,0,southwestair just sent it
4944,0,southwestair if you have a rules you should probably apply them all the times not just sometimes shouldhaveflownjetblue
4945,1,southwestair your hold music sounds like its from super mario bros for gameboy color
4946,2,southwestair props to your las employees working c11 gate because of them i am not opposed to flying through or to las in the future 
4947,0,southwestair baggage delivery at bwi very delayed and unnecessarily chaotic disappointing after a long trip from a frequent traveler
4948,0,southwestair most other carriers were flying out way past sw cancelled flightlation alaskaair and jetblue got their passengers out much late flightr
4949,0,southwestair extremely frustrating travel experience in denver instead of landing in sea on saturday now its monday afternoon
4950,0,southwestair i will be calling someone on monday in customer relations very disappointed in how i was treated by customer service
4951,0,southwestair your complimentary hotel vouchers are bs 79 a night for the crappiest hotel ever i wouldnt wish this on my worst enemy
4952,0,southwestair worst air line ever you have no compassion of the handicapped
4953,1,southwestair when are the two free flights promo coming back looking into the premiere card but might hold off or go with another option
4954,0,southwestair you are a bunch of liars cancelled flightled our flight and rebooked us four days late flightr
4955,1,southwestair done
4956,1,southwestair currently rebooked thru dallas but i hear they are expecting an ice storm sigh strandednyc
4957,1,southwestair check out our 1st graders school science fair project she loves flying on southwest airlines httptcobayepzkmiz
4958,2,southwestair ohk thank you bc of the inexpensive airfares that southwest has i can now travel around
4959,0,southwestair my golf bag was broken on the flight i just took whats the process for damage reimbursement
4960,0,southwestair ridiculous how you want to charge me 209 to change flights even with multiple seats available on the flight i needed
4961,2,southwestair  mad love httptco4ojrsdwpkk nyc
4962,0,southwestair  thanks for cancelled flighting our flight to bos were stranded in den til wed night the 7 of us will never fly southwest again
4963,0,southwestair i was trying to find airfare for my family  your prices are ridiculous  almost 1000 more than usairways notmadeofmoney
4964,2,southwestair my fav
4965,0,southwestair our flight is delayed till tomorrow curse the weather
4966,0,southwestair now im so lucky for my forced good deed i get to be smashed between 2 huge ppl in the exit row thank god im tiny 
4967,1,southwestair  wish you allowed httptco0pdntgbxc6 to access you site for awards tracking
4968,2,southwestair  just got it back about 20 mins ago went about 18 hrs wo it but i appreciate the support 50 voucher  50 for essentials
4969,1,southwestair theacademy party in hotlanta httptcox5zqssjtrb
4970,0,southwestair btw i was completely unable to buy wifi for my flight using galaxy s4 couldnt zoom out or scroll to touch buy
4971,1,southwestair is having a party in the atl terminal letitgo httptcoqxteqzm3yz
4972,1,southwestair  i heard a rumor flight 898 was cancelled flightled  is this true
4973,2,southwestair is hosting an theacademy party in the terminal in atlanta peanutsonaplatter
4974,2,southwestair just watched crew on flight 380 help elderly lady off planefirstclass
4975,0,southwestair it was not  still dont know where skis are and cannot get a call back from bag svc at airport left several msgs
4976,0,southwestair wifes flight to dal just got cancelled flightled what does she do to find options to get back home  1708 phxgtdal
4977,0,southwestair thanks for the response  flight time has passed  rebooked now
4978,0,lt3 lt3 rt southwestair danihampton sorry to hear about the wifi connection dani please dm us your conf  so we can help you thanks
4979,2,southwestair you guys rule i will dm you lt3 thank you
4980,2,southwestair good to be back see you all again in several weeks
4981,0,southwestair boooo   dont be like the other airlines  httptcowhagpknnlf
4982,2,southwestair stewardess really funny now i could get the gent next to me to use some headphones this would be the perfect flight
4983,0,southwestair find a way to cancelled flight flight 310
4984,1,southwestair how can i check to see if my flight to nyc is expected to be delayed or cancelled flightled for this tuesday
4985,0,southwestair thx for the note flight was cancelled flightled and today is all booked so had to go with another carrier 
4986,0,southwestair could i get a phone call from a customer service rep to get the issue resolved
4987,2,southwestair think you have great people working for you
4988,2,southwestair way to go flying out of denver today must be the only airline not cancelled flightingdelaying flights flyswa denverairport
4989,0,southwestair heres a firstboth pilot and first officer in galley during flight
4990,1,southwestair  any updates on flights getting cancelled flighted into dal i have a connecting flight there and hope it doesnt delay due to weather
4991,0,southwestair flight 52 got cancelled flightled 6 hrs before takeoff no customer service been on hold for 30 minutes
4992,1,southwestair my flight continues through to vegas after my stop dont be upset if a stowaway
4993,0,southwestair waiting over a half hour for my checked baggage to be delivered no updates from any ground crew
4994,0,southwestair    promotion email today vegas and jamaica has a defective link for the vegas sweepstakesit times out with error
4995,1,southwestair safety back in dallas
4996,0,southwestair no like i said i could not reach anyone at your company so i had to rent a car and chalk the whole thing up to a loss
4997,2,southwestair you guys are so amazing for sending people to meet imagine dragons destinationdragons 
4998,1,southwestair btw not a weather delay weve had beautiful weather in sunny california nolove noexcuses cali httptcokumtbger03
4999,0,southwestair as a frequent traveler ive never been treated so coldly amp had an airline offer nothing when my flight was cancelled flightled nolove
5000,0,southwestair  neveryamind i paid 450 for a flight 250 for a new bag is easy for business class customers right httptcovn3jjia53o
5001,0,southwestair  our baggage motto we dont cover that small tear ripped seam snow soaked busted zippers  sorry httptcolhwfbkfyni
5002,0,southwestair totally ruined my birthday weekend by cancelled flighting my flights for no reason and offer no points drink transport nolove cali
5003,0,southwestair whats happened to your customer service 2 cancelled flightled flights in 2 days amp an uninformed and unapologetic staff nolove cali
5004,1,southwestair check the head of the plane there has been dynamite placed onto it
5005,0,southwestair maybe if you comped those that quietly accepted delays or cancelled flightations instead of the irate youd have less issues justsaying
5006,1,southwestair for the past 2 yrs i earned alist status thru a promofly 3 rnd trips in 23 months how can i get that option again loyal
5007,0,southwestair we didnt nothing was ruined just wet just frustrating when after traveling for 12 hours you cant change into clean clothes
5008,1,southwestair yeah it happens the phx airport has extra long waits all spring long something locals know but tourist dont just fyi
5009,0,southwestair i tried for 5hrs to contact sw twitter fb phone email w no reply 24hrs late flightr u respond what could you do at this point
5010,1,southwestair arkansas gov plans to sign governor sb202 that legalizes discrimination of lgbtcan you lend your voice to a state boycott
5011,1,southwestair if i am a rapid awards member does my points apply after i have taken my round trip
5012,2,"southwestair was in a line a mile long at sky harbor this morning your staff was courteous and expeditious  thank you 
onechildfourbags"
5013,0,southwestair i have never had such awful customer service and conflicting service outrageous
5014,2,"southwestair 

just realized i had the wrong departure date thanks for making changes easy"
5015,1,southwestair also will southwest have any other specials like the one they are running now
5016,2,southwestair last week i flew from dal to lax you got us in almost an hour early thank you
5017,1,southwestair will the daytona 500 be available on free tv
5018,1,southwestair flying flight 3130 tonight at 720 from pbi i have boarding position c42 is it overbooked really dont want to be bumped
5019,0,southwestair no i wasnt after over an hour was too frustrated and had to hang up
5020,0,southwestair thanks for the terrible service stranded in mdw for 2 days amp now cant find confirmation for rebooked flight from mke
5021,0,southwestair fyi the link in your baggage incident email redirects to a 404 on mobile the link auto changes on mobile desktop works fine
5022,2,southwestair i will say that your customer service has consistently been the very best
5023,2,southwestair aarp tfw1 appreciate the tweet back  it was unexpected
5024,1,southwestair need to cancelled flight a few more can you please check dm
5025,0,southwestair aarp jimcramer 75yo mom says hire more staff to accommodate your audience you could learn lots from her shes off to fl
5026,2,southwestair although the wait was long due to weather rscheduling a phone call and super rep solved the issue thank you
5027,1,southwestair when are you starting routes to hawaii and canada
5028,1,southwestair flying flight 3130 tonight at 720 from pbi i have boarding position c42 is flight overbooked have funeral to attend
5029,0,southwestair i was never able to talk so someone so had to buy another new ticket will be calling shortly for refund
5030,0,southwestair tfw1 jimcramer aarp tyspent total of 3 hrs and 20 mins holding cell battery died finally made arrangements w kind rep
5031,2,southwestair americanair yall are better then united
5032,0,southwestair no after 75 mins of hold i finally hung up ridiculous wait times can you assist in cancelled flighting reservation
5033,2,southwestair make the world a better place visit an elderly relative
5034,1,southwestair what is the best credit card to useopen to get miles with yall
5035,0,southwestair some woman gets on plane and holds 2 seats in the bulkhead for her friends with c boarding passes i paid  earlybird thx
5036,0,southwestair grouchy about this flight 636 complimentarybeveragesneeded
5037,0,southwestair plane switch on 636 meant a back of plane disappointed
5038,0,southwestair you have let me down oversold earlybirdmeansnothing
5039,0,southwestair while you clearly didnt care about our troubles yday thought id share bags took gt90min and came back absolutely drenched
5040,1,southwestair can you follow for quick dm
5041,1,southwestair can you help
5042,0,southwestair looks like you are up and running for the day still cant get through on the phone can you follow so i can dm you my info
5043,0,southwestair customerservicefail   almost missed flight  long slow bwi ticket line rather make a complaint or your flight
5044,0,southwestair i start a new job tomorrow amp you cancelled flight my flight 1629 bwilax and you really cant get me on another flight today 
5045,0,southwestair no human contact for 2 mths from americanair cust relations or refund dept if ever a problem do u have humans i can talk to
5046,1,southwestair ceo using vegas band to help 'connect' to people httptco89gkyuf1qh  aviation business marketing consumermarketing
5047,1,southwestair i forgot to put my tsa pre number in before i checked in it is now in my profile but will it be on my boarding pass in the am
5048,1,southwestair you have open seats on flight 4001 pvd to mco  1215pm today
5049,0,southwestair you cxed almost the entire east coast flights all other planes are taking off any traveling fine i need to get to nev asap
5050,0,southwestair 2 hours on hold for customer service never us sw again
5051,2,southwestair finally  a passbook option for the swa app thank you
5052,1,southwestair my sisterampbrother in law need to get to florida desperately flying w usairways is there anything you can do
5053,2,southwestair ive dmd you thanks
5054,2,southwestair great flight yesterday from msy to aus thank you for such great safetyservice and beautiful skies httptcox1eqyahfvz
5055,1,southwestair i was under the impression when there is an 8 hour delay in your flight because of equipment failure compensation is offered
5056,1,southwestair can you give me info on flt 681 out of bdl i see its cancelled flightled
5057,0,southwestair stuck in nyc flights cancelled flightled 2 days in a row long wait times on phones running out of  but swa no help
5058,0,southwestair do you ever reinstate cancelled flighted flights
5059,2,southwestair great example of customer service this morning at msy headed to atl alison and bobbi were fantastic gate b8 thank you
5060,0,southwestair im running out of money to keep paying for hotel rooms amp food in nyc you dont help people with  spent
5061,0,southwestair flight cancelled flightledtried to get refund but on hold can i get it after my flight would have departed
5062,2,southwestair offers atlanta unprecedented perk httptconustgpelsf httptcobe0b4k1xbt
5063,0,southwestair want to pick up a customer from spiritairlines sign me up 
5064,0,southwestair  cancelled flighted sunday 950am flight to dallasnext flight out is tuesday afternoon stranded bs getmeouttahere southwestsucks
5065,1,southwestair what does a woman got to do to get a chance of a lifetime  destinationdragons imaginedragons slaycancerwithdragons
5066,0,southwestair i use to luv swa but after an hour and counting on hold for a flight they cancelled flighted on me noluv
5067,0,southwestair will my luggage be on that flight no y not bc ur on that flight n it wont end up where ur goin httptco6zj6l2ztua
5068,0,southwestair you in the 10 hrs we were hanging out there oh no i understand things get crazy n sometimes 10 hours isnt long enough
5069,2,southwestair thx to customer service rep alex for his patient help in reflight booking problems a cancelled flighted flight and getting us where we have to be tmrw
5070,0,southwestair want to explain why i was on hold for 2 hrs tonight trying to reach customer service only to learn theyre only there monfr
5071,0,southwestair cancelled flightled flights and asshole phone support worstairline
5072,0,southwestair flight cancelled flightled out of bwi to pbi cant get out until monday what are the chances the seats open up for a flight on 222
5073,0,southwestair been on hold for 15 hrs whats up
5074,1,southwestair flying flight 3130 tomorrow at 720 from pbi i have boarding position c42 is flight overbooked have funeral to attend
5075,0,southwestair we are having a real issue trying to get thru to you  on hold for 2 hours amp got disconnected  please help
5076,0,southwestair now on hold for 25 hours waiting to speak to someone about my cancelled flightled flight from philly to orl
5077,1,"southwestair better travel photos
my kindle ebook easy tips guide httptco7dm2j8h97m
httptcoxedeckgmw5 httptcofrghglmkqf"
5078,0,southwestair what happend why did flight 668 get cancelled flighted for 222i was on hold for over an hour and no help
5079,0,southwestair thats gotta be a new record 4 hrs in the air 11 hrs waiting and 0 bags delivered to destination
5080,2,southwestair thank you for your help adam and to the awesome gate agents at b12 in las for getting us home
5081,0,southwestair yall have me sleeping in the airport until 4pm tomorrow thanks
5082,0,southwestair ive been on hold for 2 hours to reschedule my cancelled flightled flight for the morning what gives i need help now
5083,0,southwestair fail  southwest changes my flight to a different time and city and blames it on me they wont correct it furious
5084,2,southwestair southwest airline is the way to go
5085,0,southwestair been holding for 1 hour and 10 minutes to rebook cancelled flightlationyou guys need more help
5086,0,southwestair flight cancelled flighted two hours on hold then it just hangs up a little help here thx
5087,0,southwestair i was on hold for over 2 hours and my call got disconnected thanks a lot
5088,0,southwestair everything ok this is my 3rd call for the day and this time ive been on hold for 15 hrs ill hang up and try again
5089,0,southwestair your hold music needs 2 be fixedcertain tracks have loud phone button mashing tones in themestimated wait time would help 2
5090,0,southwestair was on hold for 2 hours before you disconnected me after my flight was cancelled flightled swell company you
5091,0,southwestair weather delays arent your fault today but getting to hotel with two soaked suitcases and no dry clothes stinks frustrated
5092,2,southwestair thanks for getting me home from denver tonight despite the snow
5093,0,southwestair u texted that my flight from denver to sd tmrw is cancelled flightled been on hold for an hour trying to get help any other flights
5094,0,southwestair  wow 100 minutes on hold so far now phone is dying
5095,1,southwestair are you hiring for flight attendants right now
5096,2,southwestair never lets me down
5097,0,southwestair on hold now for 1 hour 25 mins whats the holdup
5098,0,southwestair been waiting for 70 minutes on hold because yall cancelled flightled my return flight answer the phone
5099,2,southwestair delacy p is a compassionate professional despite the flight challenges she made passengers feel like priorities
5100,2,southwestair the pilotsamp crew on flt 3999 and customer service professionals at baggage claim are outstanding thank you
5101,0,southwestair how to find out if my parents luggage really went to fll on a cancelled flighted sw flight  called 1800iflyswa long long waits
5102,0,southwestair been on hold for an hour i need to rebook my flight that was cancelled flighted help
5103,1,southwestair can you speed up your flight from az to omaha i need to see muh boy 
5104,0,southwestair flight cancelled flightled stuck for 3 days paid for a boarding refused to honor it with rescheduled flight
5105,0,southwestair  flight today from phl to dal cancelled flightled 96 min on hold rebooked for tomorrow now that flight is cancelled flightled  on hold again
5106,0,southwestair been on hold over an hr to rebook a cancelled flighted flight do you have anyone working
5107,2,southwestair thanks for helping out class act all the way see you in the air
5108,0,southwestair flight to bos cancelled flightled no flights till tuesday spent 1000 to get a flight through another airline  170 for hotel refund
5109,0,southwestair flight was cancelled flighted ive been on hold for 50 minutes with no human interaction i wanna get away
5110,0,southwestair on hold with airline 45 min and counting service is terrible
5111,0,southwestair on hold for 45 minutes trying to rebook a cancelled flightled flight with a companion ticket help
5112,0,southwestair why am i still in baltimore delta is doing laps around us and laughing about it  ridiculous
5113,1,southwestair im ready for mayweatherpacquiao in vegas may 2nd httptco8dqzlrjo9p
5114,0,southwestair you have the worst service you cancelled flightled all your flights fll to phl all usairways flights flew stuck in fl 3 days done
5115,0,southwestair my flight was cancelled flighted for tomorrow and hold times are long can i cancelled flight a leg with you
5116,0,southwestair your phone lines suck i have a dilemma
5117,0,southwestair a week after valentines daynot feeling the luv going on 11 hrs bwi and dont my bags arent even coming w me
5118,0,southwestair i sure hope you are able to get my bag to memphis for tomorrowwould be nice to have some clean clothes for work
5119,0,southwestair you rerouted my bfs flight and hes diabetic with little insulin even though we tried to change it the agent wouldnt do it
5120,0,southwestair  no such thing as a free flight gonna be spending 100 on board rental bc swa couldnt get my baggage to greenville w me
5121,0,southwestair cancelled flightled all flights fort lauderdale to philly usair flights got to philly with no problem wtf is wrong with sw usairways
5122,2,southwestair kudos for adding passbook to your app i love it
5123,2,southwestair male flight attendant on flight 3913 from orlando to indy was amazing he needs a raise  had the best experience with him
5124,0,southwestair why was flight 4199 out of boston tmrw  1230 cancelled flightled
5125,0,southwestair you have no baggage tracking system
5126,2,southwestair thx for the grand view today flt 3825 seatac to phx grandcanyon arizona wow love photography httptcod7pqouatdf
5127,0,southwestair still havent left bwi maybe by the time im suppose to fly back to austin on tuesday well have moved
5128,0,southwestair coming up on 10 hrs and all at the gate not leaving and without my baggage swa you are my nightmare
5129,0,southwestair finally boarded looks like ill make it to my final destination but my baggage wont  baggagefail bagsflyfreebutnotwithme
5130,1,southwestair i am just wondering when are you going to open up fares for november
5131,1,southwestair 20 passengers on this plane i shouldve just grabbed my baggage and gave it its own seat
5132,0,southwestair crazy how every airline flew out to the northeast tonight except you
5133,0,southwestair 50min to get bag checked n atx miss my flight spend all day bwi n not get my baggage at the end of it all  epitimeoffail
5134,2,southwestair i wanted to thank the great efforts of jamie mckinnie in buf she is a true pro during major delays she was owning it raise
5135,0,southwestair im flying in a couple of weeks and i need my ticket changed from my maiden name to my married name pls help
5136,0,southwestair 9 hours at this airport and you cant move a bag from one plane to another furious
5137,1,southwestair how do i retroactively add previous flightsmilespoints to current rapid rewards balance
5138,1,southwestair sending now via dm
5139,2,southwestair thanks for making good on poteettj s cancelled flightled flight
5140,2,southwestair just sent another 4 drink couponsi think i have over 30 coupons now free drinks anyone
5141,1,southwestair quick question lets say i book a flight i did so and you then drop the price do i get the cheaper rate
5142,0,southwestair how many trees have to die before you stop trying to sell us a credit  card optout httptcocxrzhcdtvz
5143,0,southwestair bags fly freejust not to where youre going
5144,0,southwestair 2 hrs to put a tag on my bag sayin it should go to greenville instead of raleigh are you kidding me
5145,0,southwestair disappointed in the faa regulation you have 2 furnish proof of age 4 toddler thx for the unnecessary headache flyunited
5146,2,southwestair i love you southwest i accept all your flight attendants and their many talents always flyswa
5147,0,southwestair am i flying on spirit air
5148,0,southwestair 9 hrs in baltimore still not going to get my baggage to greenville w me this is just unbelievable
5149,2,southwestair tmadcle flying with you in april first time on southwest cant wait flew american airlines last time was meh
5150,0,southwestair baggage claim has already changed 2xmost recent had 3 bags come out and then stopclaim team has no idea whats going on
5151,1,southwestair just sent dm with confirmation number and passenger name on swa 3104 mcogtcmh
5152,0,southwestair flight 3336  why do multiple tracking sites have more up to date info than swas app and website
5153,0,southwestair poteettj had to fly delta mcogtcmh for 400 bc we cldnt reach swa to reroute swa 3104 cancelled flightlation voucher wld help
5154,0,southwestair you are the worst airline congrats
5155,1,southwestair have a cup coffee and relax while you check out the new deals and promotions at avon twice a month at doug dcoadavon
5156,2,southwestair ill do that cant dm until you follow me thanks
5157,0,southwestair now our pilots timed outgetmeoutofhere
5158,2,southwestair thanks for sending my kid to the destinationdragons concert vegas imaginedragons so awesome httptcog9b6e0a2sz
5159,0,southwestair my rating for southwest 9 on s scale of 1 to 10
5160,0,southwestair we are trying to fly back from orlando to bwi the website has crashed and no one answered the phone help
5161,2,southwestair yes just a few minutes after my tweet she was able to reschedule her flight thanks
5162,0,southwestair please help us check in i never expected you to make travel painful just like the rest all of a suddenintlcheckin
5163,0,southwestair cant fly in precipitation and delta has planes that dont work after 5 3rd airline had better be a charm tomorrow
5164,0,southwestair went to front restroom on plane on sink sign that said no water use hand sanitizer first time ive ever seen that gross
5165,0,southwestair wifi on my plane but i gotta pay for it help your broke homegirl out
5166,0,southwestair yep after two hours and thirty minutes
5167,0,southwestair hey why dont you add the intl number to your error when checking in going on 6 hrs looking for a way to checkin cancun
5168,0,southwestair  i finally hung up after 2 hours and was not able to get the flight i needed stuckintampa 
5169,0,southwestair my wife needs help she is stranded in chicago and cant get out until monday they wont find her bag because volume too high
5170,0,southwestair i was on hold for two hours and finally hung up i was able to do what i needed to without customer service eventually
5171,0,southwestair im here chicagomidway airport  ive waited 3 hours for my bag no one knows shit mgmt knows nothing  very mad customer
5172,0,southwestair how you gonna cancelled flight my flight but run flights at the exact same time cmon fam
5173,0,southwestair thank you ah still wish someone picked up the phone  3hrs dead phone taking your tweet as a refund confirmation
5174,1,southwestair the opal dragon book the dragon ali has woven his murdering ways from the philippines to australia httptcoc9p2iosphm
5175,0,southwestair had to cancelled flight my flight because my cavalli calves was interfering with the onboard equipment
5176,2,southwestair gate attendant at mccarran c16 vegas to dallas went above and beyond after a long day of frustration it was welcome
5177,0,southwestair please refund my ticket what a terrible experience southwestfail
5178,2,"southwestair three cheers to your denver staff dont know if we 
will get out but theyre keeping us smiling httptcorx8z53m7yy"
5179,0,southwestair conf 8q6mfd finally got through amp told the flight was completely booked  that would have been better info than advise 2 call
5180,0,southwestair lost bag on flight to vegas now to el paso going to dallas love gate attendant said see if can coordinate to get it to love
5181,0,southwestair breaking my heart at bwi 9 hrs business
5182,0,southwestair officially a customer support game of wills 2hr30 on hold whos the loser here oh yeah thats me
5183,0,southwestair  also gave up after 1 hr 32 minutes on hold maybe put a few more people on it
5184,0,southwestair 3  hrs wout bags being returned to us after flight 2464 cancelled flightled maybe put a couple people on it
5185,0,southwestair i had to switch airlines and eat the difference which was not insubstantial and cancelled flight all plans for sat amp sun 
5186,2,southwestair great blackhistorymonth commercial thx atl singer musician life blacklivesmatter
5187,0,southwestair well im not sure what there is you can do  the bad experience had already been had
5188,1,"southwestair is now recruiting for fall 15 spring 16 internships 
22315 5 6pm jindalcmc davidson auditorium1118 jsom utdallas"
5189,0,southwestair there is no way that i am getting back on a plane with your airline i will be calling to get a refund as i drive 17 hrs home
5190,0,southwestair ah  did dm no reply on hold now over 2hrs just spent over 1k to get a united flight tmrw to get home lame
5191,2,southwestair replacing vitaminwater with beer bravo cheers  leinenkugels dosequis fattire
5192,0,southwestair  reservation fehqne  21feb15  dcarsw want refund not credit for cancelled flightled flight please
5193,0,southwestair okay i understand a delay one way but both ways cmon annoyed flights
5194,2,southwestair i hope i can be apart of the team with this job opening
5195,0,southwestair yes hung up and called a different number
5196,0,southwestair flight 2646  four hours in the plane on the ground at bwi
5197,1,southwestair how can you get your tsa traveler id added to your boarding pass why would it not be included as tsa precheck flying tomorro
5198,0,southwestair  hi my flight confirmation  is fwwe7f we are currently stuck in norfolk va trying to get to lga in nyc ant updates thx
5199,0,southwestair worst customer service ever you cancelled flightled my connecting flight to ny hours ago amp didnt tell me now im stuck in tampa
5200,1,southwestair i like to see if i can change flight plz help thx
5201,0,southwestair are ur flight still cancelled flight from nashville tn today and tomorrow to dallas tx i been waiting on phone to ur office for 40 min
5202,0,southwestair you cancelled flightled my flight to ewr flt 3076 u also cancelled flightled flights to lga yet united is flying on time to both wth
5203,0,southwestair why are you literally the worst
5204,0,southwestair why cant i reschedule my flight online
5205,0,southwestair change your hold music going on hour 3 and im about to loose it
5206,0,southwestair please please please answer the phone  
5207,0,southwestair did anyone come into work today u should have all the pilots and flight attendants answer phones if no one is flying
5208,0,southwestair  holding us hostage for about an hour with no updates if they are taking us to ny or not whats going southwestair
5209,0,southwestair i always brag about ur service but very disappointed today apparently ill be sleeping on floor of dallas airport tonight 
5210,0,southwestair the ball has been dropped my snowboard will not be making it to my destination totalfail letdown
5211,0,southwestair you are failing diverted stuck and no communication make a decision and let us go  flight 4229
5212,0,southwestair i have sent the dm should i continue to wait on hold with a rep or will you be servicing me here
5213,2,southwestair i made it heading to denver and your employees really are as pleasant as i just told someone your application asks  thanks
5214,1,southwestair but if my bag makes it with me to greenville tonight then all is forgiven highhopes
5215,0,southwestair im just calling to cancelled flight a flight i already rebooked it on another card just need to cancelled flight the previous reservation
5216,0,southwestair can you please dm me who i can speak with regarding my receipts and who i can email a presidential level complaint
5217,0,southwestair ind website says contact airline for flight 899 tomorrow to atl on hold for over an hour can you give me any more info
5218,1,southwestair hey southwest can i see imaginedragons in atlanta my friend has never been there loves them and he is from taiwan
5219,0,southwestair not at all rerouted to snowy bwi been trying to figure out how to get out of here now dealing with more baggage troubles
5220,0,southwestair officially on hold for 2 hours
5221,0,southwestair not letting me dm  is fsz4yo
5222,0,southwestair flight to phl from fll cancelled flighted 221 no flight available until 224 done with sw they are a pain to deal with
5223,0,southwestair we were rebooked on the 505 out of mdw  some drink coupons could help
5224,0,southwestair booked 6mos early paid for early check in was assigned boarding  here 3hrs early and you deleted me in error las2buf
5225,1,southwestair i know where that is alas i live far far away now books
5226,0,southwestair flight to phl from fll cancelled flighted 221 no flight available until 224 done with sw
5227,0,southwestair could you add me to that list been on hold for an hour 15
5228,0,southwestair my flight to kc has been cancelled flighted and the next available isnt till tuesday what am i supposed to do for 3 nights
5229,0,southwestair has the absolute worst customer service when trying to reach them by phone
5230,0,southwestair on hold for 45 mins anyone hv a connection at sw or at another airline to get from chi n columbus to ewr in am
5231,0,southwestair coming up on 2hrs on still havent spoken to a rep
5232,0,southwestair my sons flight was cancelled flightled today i was on hold 2 hours to no avail can you help me rebook
5233,0,southwestair flight 4040 atl to lga cancelled flightled any suggestions how to get home
5234,0,southwestair is flight 3113 omagtden on 221 actually cancelled flightled been on hold for over an hour and your website says conflicting messages
5235,0,southwestair hi i just got a message that part of my flights is cancelled flightled i cant rebook online and nobody answers my phone call help me
5236,0,southwestair sev ppl im my office received an apology and 2k ff miles for this delay only apologize to select ppl i got nothing
5237,0,southwestair yes total of 4 hours on hold with all the cancelled flightlations one would think there would be more staff decided to cx and drive
5238,0,southwestair dont you think a 4hr wait time to speak to an actual agent is ridiculous my flight was cancelled flightled this morning getyourlife
5239,0,southwestair 2 wounded vets stuck hv trouble with agent help on hold and no answer on twitter pls respond
5240,0,southwestair 3252 manchesterbwi being delayed for one idiot who isnt on the plane weve waited 2 hours for our window and may miss it
5241,0,southwestair hv wounded vet stuck in chi hes traveling to ny 4 healing need fly ny late flightst am by 9 2 catch intl flt help
5242,2,southwestair i just wanna say youre incredible for sending people to see their idols sooooo kind and amazing destinationdragons
5243,0,southwestair 3 flights cancelled flightled today now we have been on hold for over an hour
5244,0,southwestair really this is getting worse as the day goes on late flight leaving then had to be diverted and now sitting on the tarmac in va
5245,0,southwestair callmestanley7 and bring back the agent will call you back feature why was that ever discontinued
5246,2,southwestair thank you i left my ipad on a plane filled out a lost and found form yall found it and shipped it back thank you flysw
5247,1,southwestair hi can you please tell me why todays flights from chicago to dia were cancelled flightled thanks
5248,0,southwestair any particular reason its 20 minutes and counting to speak to a human being
5249,0,southwestair standing in las vegas and our flight says on time but reps are telling us that all flights to denver are cancelled flightled help
5250,1,southwestair and usairways have cancelled flightled flights after 525 pm today due to winter storm travelers urged to contact carrier for info
5251,0,southwestair is there any estimate on when the holding for you online will end im at an hour and forty minutes now i need to rebook
5252,0,southwestair sitting in baltimore finish taxi and approved to takeoff oops not enough fuel fail 45minflight been3hours
5253,2,southwestair sent your way thanks for the help
5254,1,southwestair any chance theres a few seats open from den to dal this afternoon
5255,0,southwestair the wait for the bags is longer than the actual flight
5256,0,southwestair sure was  with delta  looks like ill make my birthday celebration after all
5257,0,southwestair   where the heck are the bags for chicago 408 it has been an hour
5258,1,southwestair departing mdw its cold 26f windy with snow on the ground for sunny and 70f las vegas  lasairport httptco2ir7ynmbdu
5259,1,"southwestair can u follow so i can dm a confirmation number i need confirmed to cancelled flight
i will call to confirm monday for refund"
5260,0,southwestair no told to call cust service on monday
5261,0,southwestair why are the ticketing lines in las vegas so unorganized  mass craziness half of the ticketing stations unmanned
5262,1,southwestair i actually could use a slight tweak to my return  not leaving here now til monday any way i can skip calling for that
5263,0,southwestair fl 4158 cancelled flightled from dallas to austin no one answering 800  need help
5264,0,southwestair been on hold for 30 min trying to rebook my flight you cancelled flightled help
5265,0,southwestair yall just cancelled flightled the flight i rebooked after 1st was cancelled flightled help i need to be in nyc schedule more flights tomorrow
5266,1,southwestair microsecond too late flight so very very sad 
5267,0,southwestair my wife is trying to get a group of clients to their destination and just got disconnected after2 hours holding help
5268,1,southwestair could u put one here in baltimore httptcovlci2kv1ip
5269,0,southwestair very confusing to receive your trip is around the corner email when i already cancelled flightled the flight
5270,2,southwestair yall are fast we already have our 5 winners congrats
5271,1,southwestair have five people shown up yet
5272,2,southwestair left my computer on the plane two weeks late flightr they found it and sent it to me greatservice  happy customer
5273,1,southwestair fortunately didnt have to the flight took off on time
5274,0,southwestair  placed on hold for total of two hours today after flight was cancelled flightled online option not available what to do
5275,1,southwestair no thanks
5276,0,southwestair ive been on hold for the last 2 hours  no progress pleasehelp stranded whenitsnowsitpours tgcyalate flightr
5277,2,southwestair thats an awesome library
5278,0,southwestair answered right away for a new res but cant rebook the people that were supposed to leave today worst customer service
5279,0,southwestair horrible flight
5280,1,southwestair flight 3899 hou to mdw aboard a boeing 73 boarded for an ontime 2pm departure wheelsup fb
5281,0,southwestair  lax is almost a mess for some reason the express bag drop is slower than the full service line httptcoory89eegek
5282,1,southwestair any way that i can get a receipt for a cancelled flightled portion of a roundtrip flight used the flight voucher just need receipt
5283,1,southwestair can i do the same thing as changing a ticket by cancelled flighting my current ticket amp buying a replacement online
5284,0,southwestair how to i rebook online when it keeps telling me that its a reserv number for a past date this morning holding for 2hrs
5285,0,southwestair been on hold over 90 minutes you can fly but not answer the phone
5286,2,southwestair thanks so much just had to make a cancelled flightlation ive sent u the info
5287,1,southwestair thanks whats your opinion on chances of getting in okay tomorrow
5288,0,southwestair i fly back to omaha for my grandmothers funeral you cancelled flight my return flight and dont bother to notify me thanks a lot
5289,0,southwestair you just cancelled flightled my flight home so you better get me a private jet or something i need to get home now
5290,0,southwestair since when did it become ok for a passenger to save 3 rows of seats for people with a late flightr boarding positionhow rude
5291,0,southwestair can you provide direct assistance my colleague and i cannot rebook bc the ticket was booked via a corporate account help
5292,1,southwestair flying back to denver tomorrow should i rebook
5293,0,southwestair flight just cancelled flighted can you help me rebook
5294,1,southwestair can you follow me so i can send the dm
5295,1,southwestair i never got my flight confirmation ive been on hold for an hour and i cant get info online what am i to do
5296,1,southwestair follow for a dm please need to confirm a cancelled flighted reservation
5297,0,southwestair he is going to file a formal complaint this should have never happened please direct us to the right department
5298,0,southwestair i am trying to change a ticket for travel on monday that cannot be changed online anyway faster than waiting on hold anhour
5299,0,southwestair have a prompt for consumers for prompt for customer service instead of having customers on hold for 15 hrs
5300,0,southwestair  you wont let me change my reservation online so now im just wasting my time httptcomha3xxaed5
5301,0,southwestair hire more customer service agents and hour and a half is too long to hold
5302,2,southwestair dm sent thanks for the help
5303,0,southwestair been on hold for an over an hour now  when can we expect some customer service disappointed
5304,0,southwestair im upset because we were lied to was told ice on runway but every other carrier was able to fly airport confirmed no ice
5305,2,southwestair bgr1061 luv swa myself and my employees use you always
5306,0,southwestair what do you call that
5307,1,southwestair now flight is book and i have to fly standby if they will allow me to check in before the flight takes off
5308,0,southwestair my husband is responding to him and he insist to remove him from the seat btw signs are in both english and spanish
5309,0,southwestair  the agents werenot helpful told me i would have to pay 2chng even though i tld them going2 bwi whch is part of trvl advsry
5310,1,southwestair can you follow and well proceed
5311,0,southwestair because according to the flight attendant my husband doesnt talk english when the fact is that he understand and talks it
5312,0,southwestair bad enough that there is no seat assigned hes  seating at an exit seat and a male flight attendant removes him from there
5313,1,southwestair theres a current cancelled flightlation in indianapolis my girlfriend is stranded any ideas or help you can provide
5314,0,southwestair my husband a first time flyer with you has had the worst experience on board a aircraft just a few minutes ago
5315,0,southwestair thx  i managed to figure it out by trying diff confirmation s as i booked just annoying its not readily available
5316,0,southwestair 2nd leg of trip cancelled flightled been on hold 15 hrs will we lose our  if we dont speak to someone before first flight leaves
5317,0,southwestair ive been on hold almost an hour i luv yall but imjustsaying  httptcot6fyybhjhl
5318,0,southwestair i love you guys but even comcast has a better phone help system a simple callback system would fix most of the problem
5319,0,southwestair is really gonna hear my mouth about this bag situation
5320,0,southwestair you guys need better communication to your customers this is rude and unprofessional
5321,0,southwestair i wrote to your customer support on monday re a cancelled flighted flight but havent heard back any idea whats up thanks
5322,1,southwestair any official word whether flight 3403 from bwi to manchester is cancelled flightled ive got an 8hr drive in snow if it is 
5323,0,southwestair received an error online and have been on hold for over 15 hours completely unacceptable
5324,1,southwestair free cable out of this world technology and a mans dream come true free and portable httptcoqw1til96ya
5325,2,southwestair is the best case and point httpstcoucvnilmb4x ryand2285 happybirthday
5326,2,southwestair incredible view i had a smooth flight both ways even tho there was turbulence your pilots rock httptco3nsusfsbpv
5327,1,southwestair k thanks 
5328,0,southwestair  when you take my money and do not provide a service makes for a profitable venture for your company isitthegarykellyway
5329,1,southwestair when does todays scavenger hunt start im trying to help my little brother win destinationdragons
5330,1,southwestair its never too late flight to do the right thing
5331,0,southwestair same here would appreciate a follow so i can dm my info to figure out what i am supposed to do
5332,0,southwestair trying to get anyone on phone flt cancelled flighted please get me to denver
5333,1,southwestair i dmd you
5334,0,southwestair trying to rebook flight on hold for 23 mins before disconnected and now almost 40 mins unbelievable httptco0bjnz4eix5
5335,0,southwestair you guys are just being disrespectful at this point learned my lesson about this airline
5336,0,southwestair been on hold for 20 mins to cancelled flight my reservation can you assist
5337,0,southwestair pls help on hold 4 long time now travelling 4 business and flight 2 orf from mci was cancelled flightled  need to get out there asap
5338,1,southwestair greetings
5339,2,southwestair thank u thank u thank u for coming through for us i sincerely didnt think it would happen lt3 swa thankyou
5340,0,southwestair on hold over 2 hrs and got cutoff cancelled flightled my flight now cant get to booked cruise in florida terrible customer service
5341,0,southwestair ive been on hold for over an hour and counting...just need a simple name change httptco5siczx1oez
5342,0,southwestair lost kay chapman designs artluggage for important show wont help locate it terrible customer service
5343,0,southwestair been on hold for over an hour to speak to a customer service rep what the heck southwest customerservice
5344,0,southwestair are any flights leaving dc today flight was cancelled flightled been on hold for over an hour
5345,0,southwestair  you can do better than having someone on hold for over an hr httptcofxnv618b1a
5346,0,southwestair we have been waiting for almost 3 hours trying to rebook flights please help us get through to someone
5347,2,southwestair flight 3970 bnardu had the most excellent crew today
5348,0,southwestair i called united and they solved the flight cancelled flightlation issue in 15minutes may be ask them how to do it getmorehands
5349,2,southwestair never felt better taken care of indian aunties are the gold standard thanks aruna httptcoaypyaduy6a
5350,0,southwestair im stuck in fort lauderdale
5351,0,southwestair 2 hours on hold trying to reschedule cancelled flightled flight hold music stopped but no ones answering how can i reach a rep
5352,0,southwestair i thought you guys were the best airlineive been on hold for an hour
5353,2,southwestair southwestoliver thats a great fa right there
5354,2,southwestair dm sent  thank you
5355,0,southwestair had to pay a 25 fare difference on a change but cant seem to find the receipt for it how can i get a copy for reimbursement
5356,0,southwestair cant speak with customer service for 2hours still on hold do you guys worknogood
5357,0,southwestair seriously is the reason for all the cancelled flightled flights and long phone wait times that you guys are tremendously understaffed
5358,0,southwestair very frustrated saw seats avail online for pref alt flight unable to book online lost those seats during gt2 hr phone hold
5359,1,southwestair cspkcats let us know if we can help
5360,1,southwestair would love tix for velour showentered every contest and still havent won 
5361,0,southwestair on hold waiting to make special accommodations for my mom who is traveling 1 hour and 24 minutes on hold  unacceptable
5362,2,southwestair  theellenshow imaginedragons  kdepetro313 what a great first night destinationdragons httptcon3lrfo4uay
5363,2,southwestair finally through thx
5364,0,southwestair this is ridiculous its been 2 hours on hold to rebook cancelled flightled flight
5365,0,southwestair  hi janet in customer service im calling you back and have been sitting in que for 40 mins plz pick it up frustrated
5366,0,southwestair i thank you for the reply but too complicated to dm really would like to talk to a cust rep what is going on there
5367,0,southwestair cant dm you because you dont follow me
5368,0,southwestair yes i figured an hour was a long enough time to hold before giving up can somebody call me
5369,0,southwestair  been on hold forever my first flight was cancelled flightled but my 2nd flight is still on time  help
5370,2,southwestair hello southwestair im  happy to be flying with you this morning dalmdw 4053 looking forward to a comfortable fight
5371,0,southwestair is anyone answering phones to rebook cancelled flightled flights
5372,2,southwestair your attendants at the atl airport are awesome very helpful with all the cancelled flightlations this morning
5373,0,southwestair customer svc worse than the winterweather   flight cancelled flighted website malfunction on hold for gt134 httptcopgwukrpmox
5374,2,southwestair flt 3867 crew  orangecounty to denver is the best weather delay but pilots just invited the kids to see the cockpit luv
5375,0,southwestair i will never choose usairways over you again getmeoffthisbird
5376,2,southwestair had an amazing experience with your staff at dia last night i was blown away by their hospitality with my wife on crutches
5377,0,southwestair been on hold now for 1 hour 20 minutes with cust service can you help
5378,0,southwestair too long to wait for bags when they could have been on the next flight out the party of 4 could have waited in albany
5379,0,southwestair where are our pilots plane is here flight says its still on time but we should of been off the ground 15 minutes ago
5380,2,southwestair had a great trip this past week to vegas for work and had this pic over the southwest on southwest httptcoa3ycflalxv
5381,0,southwestair  i get that weather delays are not in your hands but is there nothing else you can offer for the massive inconvenience
5382,0,southwestair answered my options are a refund or a resched for monday id miss work so im paying hundreds for a usairways flight tmw
5383,0,southwestair on hold for over an hour twice  terrible
5384,0,southwestair my flight is cancelled flightled due to weather what next 
5385,0,southwestair crazy hold times today over an hour now help
5386,0,southwestair  been on hold  for 2 12 hrs cant get 2 airport 4 flight icy country backroads help pls southwestair  bna
5387,0,southwestair  stlbos flight today was cancelled flightled online resched form gives an error on hold for past 90 min help terribleservice
5388,1,southwestair how can we get refund instead of credit for flight that you cancelled flightled we couldnt switch to a flight tomorrow
5389,0,southwestair been on hold  for 2 12 hrs cant get 2 airport 4 flight icy country backroads help pls can a human answer bna
5390,0,southwestair been on hold for over an hour  any chance someone can help me on here
5391,0,southwestair so u cancelled flight our flight to phx bc of sdf weather but flights 2 the ne from sdf are still going on wtf httptcongg3n0wiar
5392,1,southwestair show jacksonville some too  we want 3ticketsforjax
5393,0,southwestair cancelled flightled my flight without explanation and wont pick up the phone25 minutes and counting   customerservice olive201
5394,1,southwestair plz consider customers youre losing to aa for  the kc - okc directs okcdirects okc mci flights okcprofessionals
5395,2,southwestair so glad u guys do business w more class than ur competitors spiritairlines 
5396,2,southwestair thanks 4 the great service staff letting me change my flight 5 times for free pvd to the skies for me always on swa
5397,0,southwestair my wife has now been on hold for 90 minutesi get weather is bad but this is insane customerservice customerloyalty
5398,0,southwestair ive been on hold for 2 hours  when will you answer
5399,0,southwestair  i needed refund on my cancelled flightled flights this morning and had been on hold for more than an hour x 3 what to do
5400,0,southwestair thanks for the cancelled flightation today only airline thats cancelled flighted lost a customer today
5401,0,southwestair cancelled flightling flights due to winter weather is totally understandable but it would sure be nice if you would answer your phones
5402,1,southwestair can i book a flight on my own and get reimbursed by you
5403,0,southwestair ive been on hold for 3 hrs now waiting to talk to someone with a pulse to get my cancelled flighted flight rescheduled is this sop
5404,0,southwestair been on hold to rebook a flight to cmh for 15 hrs your rebook website is crashed
5405,0,southwestair been on hold so long to rebook my cancelled flightled flight i had enough time to rebook with usairways instead lots of room there
5406,1,southwestair are we sure flights will not be cancelled flighted after 1200 i am trying to make plans in stl
5407,2,southwestair great flight and great view httptcoaufm4xdaj2
5408,0,southwestair have been on hold to reschedule a flight for 15 hours please help phone will be out of batteries soon
5409,0,southwestair 40 minutes still havent talked to one person shocking phone is gonna died before i talk to anyone httptcoiwoigrlhxb
5410,1,southwestair flight 4315 n231wn taxis at flytpa prior to flight to flynashville httptcoidra8kenoh
5411,0,southwestair  at fort launder dale and the gate agent cant switch flights to an earlier flight but we can on our phoneridiculous
5412,0,southwestair so why is every single flight out of portcolumbuscmh cancelled flightled for only your airline
5413,0,southwestair cancelled flightled my flight wont refund me and told me 2 call customer service n been holding for 30 minutes still waitin badservice
5414,0,southwestair im going to need you to answer your phones being on hold for an hour isnt okay
5415,0,southwestair almost an hour on hold for swa is inexcusable hiremorepeople
5416,2,southwestair is my favorite airline  i cant wait to book my flight to new orleans for my trip in april  
5417,0,southwestair suggestions tell customers approximate wait times when they are on hold 50 min now and allow them to cancelled flight online
5418,0,southwestair thanks for not telling us our flight was cancelled flightled not helping us in anyway and ruining my birthday worstcustomerservice
5419,0,southwestair how is tkt in the a grp for a cxld flight gets stuck at the back of the cs when your site phone and agents took 1h to rebook
5420,2,southwestair loving the boarding to go to chicago keepitmovin
5421,1,southwestair flt 3260 out of mht have fun with my kids and grandkids 10 of them  jack says hi httptcobhooiyt6zq
5422,0,southwestair jumped the gun a little cancelled flighting our flights no other airline is cancelled flighting out of louisville youre ruining my vacation
5423,0,southwestair apologies help would have been nice had supvsr sally in cle offered one not usual gr8 southwest customer service i love
5424,0,southwestair on hold for two hours and it timedout on me great system you got there
5425,0,southwestair rocks  americanair horror
5426,0,southwestair any plans to implement a callback system on your reflight booking problems line been on hold for over an hour now
5427,0,southwestair theres nothing i love more than being on hold for over an hour httptcoliqwoblfbt
5428,1,southwestair imaginedragons destinationdragons scavenger hunt rules httptcovhgkitzsaw
5429,0,southwestair app error  says click here cant click not hyperlinked httptcoih5w9nfkz2
5430,0,southwestair i need your help but no one will pick up the phone
5431,0,southwestair anyone answering phone this morning at 800iflyswa on hold 51 minutes and counting
5432,1,southwestair we are trying to go as far away from kingscollegelondon as possible for charity today would you help us  jailbreak rag
5433,0,southwestair were you handing out tickets while i was sleep 
5434,1,southwestair dal is due for sleet sun evedidnt see it listed for cities that can rebook  fly to dca at 810
5435,2,southwestair had a great la flight with clarence and frank those 2 guys are a hoot  thanks
5436,0,southwestair why did i not receive drink coupons with 65000 points but all my friends did
5437,1,southwestair absolutely required are the flights going to be 100 cancelled flighted
5438,1,southwestair i have a flight on sunday the 22nd to columbus from denver i just got a travel alert on my southwest app is the rescheduling
5439,1,southwestair do you have childrens rates for flights
5440,0,southwestair how often are airplane seatstray tables cleaned and sanitized rather have air purifier and clean seats than wifi 
5441,0,southwestair i lost my luggage my birthday wish is to find my luggage
5442,1,southwestair  if youd love to see more girls get inspired about becoming pilots rt our free albuquerque event httptcorfxlv1kgdh
5443,1,southwestair at troubadour with imaginedragons destinationdragons httptcorklqxxawhc
5444,1,southwestair hey there can you follow us so we can dm you a question  
5445,0,southwestair got a text my flight was cancelled flightled now what do i do  help please
5446,0,southwestair been sitting outside our gate for 30 mins at lga why no move to another gate wee baking on this plane flight 3415
5447,0,southwestair grand total from landing to getting bag one hour thats very sad
5448,0,southwestair your staff was really kind about the flight delay luggage not at all very disappointing
5449,2,southwestair hey southwest i wanna go to see imaginedragons  you guys are a lot better then jet blue
5450,0,southwestair landed an hour late flight from ind to den and 40 min late flightr our bags are not here not cool
5451,2,southwestair hey sourhwest can you send me to atlanta to see imaginedragons  i will fly southwest forever u guys are the best airline
5452,0,southwestair horrible experience ever with airlinehave to reconsider any future flights customer service  httptcoeczhcmm5vi
5453,1,southwestair salted or honey roasted i vote to bring back the salted peanuts i dread a year of the honey roasted httptcorhw78ktqfo
5454,1,southwestair  did swa send out customer surveys to earn 100 toward flights is this legit
5455,1,southwestair tifffyhuang i met my twitter friend waiting outside the troubadour destinationdragons httptcolf69waf5ad
5456,1,southwestair do you still offer discounts on seats for children under 2 we would rather put him in a seat than in a lap
5457,0,southwestair wanting a  for the  finding the gate no apology or exp all good im sure connecting flight leaving sac will be chill
5458,0,southwestair sucks passengers leaving the plane to make room luggage checking luggage and getting back on delayed flights to same city
5459,0,southwestair cool the plane you said is ours that just left the terminal for a diff city she a cold betch for flying the friendly skies
5460,1,southwestair it was 3472
5461,0,southwestair flight to san diego is delayed per usual take me home
5462,1,southwestair how do i find travel funds i have available to use f past changed flights dont see an option in my account
5463,2,"southwestair fortunemagazine 
great news"
5464,2,southwestair is making dreams come true with their destinationdragons scavenger hunt you can win a chance to see imagine dragons go
5465,1,southwestair my father was kind enough to offer to pay for a hotel but i cant use this coupon if he pays from fl no help
5466,0,southwestair every other city on your nationwide sale has fabulous fares why nothing from buffalo except for 2 cities
5467,0,southwestair i have a voucher w swa that expires 410 an extension would be a lot of luv
5468,2,southwestair well plane arrived pretty much on time and its 68 degrees on the ground in texas not much to complain about
5469,0,southwestair not sure why we are still here in dallas  plane has been at gate for 30 min  no update at all  flight 1140 poor service
5470,0,southwestair loved ones flight atl to ind cancelled flightled due to ice in indy sitting here in indy it is bone dry tomorrow 46 of snow
5471,2,southwestair alls well i got comped with multiple other bags which just made my day httptco1aavvoreph
5472,2,southwestair thanks for the ride to chicago kmdw b738 httptco6cpypgfnd6
5473,1,southwestair booked the 8th save me an emergency exit gotta stretch out
5474,0,southwestair im in line at the airport right now will you cover hotel fair or am i to sleep in the airport
5475,2,southwestair jasonwhitely flt 947 emer stop in albuquer for a heart condition crew was awesome pilot was maverick on the divert
5476,2,southwestair thanks so much appreciate your kindness in adjusting our reservation even during snowstorms i still prefer southwest 
5477,0,southwestair cancelled flightled my flight and im stranded in st louis not sure what to do no other flight until tomorrow am i to sleep in airpt
5478,1,southwestair i think that flight was supposed to go to houston as well in case someone could check that
5479,0,southwestair  stuck on the runway again delayed on wednesday not a good way to take care of your loyal customers
5480,2,southwestair you guys held our flight 330  thank you  about to take off from mdw now to oakland  thanks
5481,2,southwestair first time flying with you youve definitely won me over
5482,0,southwestair were doing our best sitting at a gate waiting while not being given information why were delayed isnt making this easy
5483,2,southwestair rocks open letter to flight attendant httptcozfroinpszi  lt my child was inspired  thank you
5484,2,southwestair luved the sjc gate 23 agent this am who boarded flight 372 to dal didnt get his name he represents your brand so well
5485,2,southwestair thanks for an awesome flight and connection we were delayed but your staff and crew were purely amazing
5486,2,southwestair great flight got us back on time  thanks
5487,1,southwestair 17mph winds and would do anything to be in florida right now help a sister out
5488,1,southwestair swagglikebean take me here
5489,1,southwestair my son is flying south west from nolaorlando hope to enter for him to win this contest destinationdragons
5490,2,southwestair thx for smooth landing today fly2midway we applauded now what can u do abt the weather takemeback httptcooqz7wc4lla
5491,2,southwestair not frustrated just an idea great crew thanks happycustomer
5492,1,southwestair no her lunch was over by the time she got her call answered
5493,0,southwestair my parents flight frm stl2atl cancelled flighted 2nite whens the next one out
5494,0,southwestair well my mom called earlier and you guys had her on hold for close to an hour
5495,0,southwestair theres an hour wait here for reflight booking problems in line at omaha
5496,0,southwestair it says i cant because my flight is in progress
5497,0,southwestair can you help me with reflight booking problems my flight was cancelled flighted fwhei6
5498,0,southwestair alist pref doesnt do any good if direct to atl is always wifiless flight 1701
5499,0,southwestair is that the same reliable system couldnt find my info and then said it refund my credit card 
5500,0,southwestair 14 hours  sorry dont get it oh well screw the weekend in az right  eat the hotel no problem
5501,2,southwestair we had early bird and it was great your employees were awesome it was 3 passengers who killed the buzz
5502,0,southwestair i am absolutely sick of 300s and no wifi
5503,0,southwestair when will airfare be available through december of this year i have 2 major trips coming up and im anxious to book them
5504,2,"southwestair ahah that is why
i love sw"
5505,1,southwestair is the contest over for destination dragons i want to try to do everything i can to go
5506,2,southwestair you are lucky to have people like annamarie and norris at bwi i hope they get recognized for excellent cust service
5507,1,southwestair so the upcoming rr changesdeval is trying to tell me not to fly southwest anymore because i am loyal so far i get it
5508,1,southwestair  traveling 2bwi nmaryland 2morrw any chance the flight being cancelled flightled to inclement weather any chance can get earlier flight
5509,0,southwestair dultch97 kid just wants fucking money scumbag
5510,2,southwestair i wish i wouldve seen this 4 hours ago i wanted to see them tonight so bad crying
5511,1,southwestair just do it that easy
5512,2,southwestair ill have to drop by next time i visit
5513,2,southwestair sacintlairport feels like a good day to fly  thanks for the ontime departure to sna bestinclass 30000ft takemehome
5514,2,southwestair great trip on 2672 yesterday  outstanding flight attendants
5515,1,southwestair how can customers get in touch with you internationally from mexico for lost baggage
5516,1,southwestair 192 rndtrp 43055 djqkc rt djimpact if youre trying to make travel reservations for vegas on may 2nd its too late flight
5517,2,southwestair im on the 1055 flight everyone has been so nice and helpful im just hoping well get to fly out thank you 
5518,0,southwestair dultch97 thats horse radish 
5519,0,southwestair thanks more concerned about the conflicting texts i was receiving my about my flight  having to drive 10 hours now 
5520,2,southwestair thank you
5521,2,southwestair thank you see u next wednesday in fll save me some peanuts
5522,1,southwestair    hows life  the noc
5523,1,southwestair i will tell marry a lamp if you give me tickets to the vegas show please i am desperate
5524,1,southwestair are there any current promotionscodes for nashvilledenver thank you
5525,1,southwestair promotion fly 3 roundtrip flights to and from atl between 215 and 517 and get a companion pass for the year travel
5526,2,southwestair so happy that you can finally put your southwestairlines boarding pass into passbook makes life so much easier 
5527,2,southwestair i will do just about anything to go to the vegas show please man
5528,0,southwestair here we go again delayed in chicago why offer the 630 flight if you never intend to fly it
5529,1,southwestair omg omg omg  i just did
5530,0,southwestair julgood1 she was traveling with me the one that got miscommunicated with
5531,0,southwestair wtf my flight was delayed and then i go to board and my boarding pass has disappeared from the southwest app
5532,1,southwestair tweet just popped up on my phone with aminaur follows missing my favorite southwest pilot and brother
5533,1,southwestair do you have special fares for students to visit prospective schools  its expensive to visit graduate programs
5534,1,southwestair i would be eternally grateful for tickets to the vegas show  deg ? deg god bless
5535,0,southwestair baggage woman said it was in blatimore and would be on a plane this morning now they cant find it wtf
5536,0,southwestair httptcottxrsynlxr doesnt work on my flight just fyi
5537,1,southwestair please help i would die to see the vegas show it would be amazing to hear their songs for real
5538,1,southwestair i need imagine dragons like i need air please hoom me up for the vegas show  deg ? deg
5539,1,southwestair i am committed okay please hook me up for destinationdragons
5540,0,southwestair i would die if i got tickets to destinationdragons and you would be invited to my funeral
5541,0,southwestair  easy and pleasant united  difficult and stressful learned my lesson
5542,1,southwestair i would sell my nonexistent soul to go see destinationdragons
5543,1,southwestair theellenshow imaginedragons this job interferes wellen show amp concerts will alway treasure my liveatfirefly experience
5544,2,southwestair got it taken care of thank you lt3
5545,0,southwestair not sure i can trust a statement with that many small numbers above words httptcoo3srl1hfho
5546,1,southwestair has posted flight schedule covering the date range of defcon 23
5547,0,southwestair late flightly youve always been late flight please get back to the old swa
5548,0,southwestair totally sucks that my flights were weathered out of existence but stacy in tucson helped with an overnight in vegas
5549,0,southwestair are you guys alive ive been on hold for 25 minutes and counting
5550,0,southwestair gary kelly should be ashamed of himself running a corporation in this way
5551,0,southwestair you guys just rip me off if i could cancelled flight every flight i had booked for my employees i  would buyer beware
5552,0,southwestair not if its travel credit you used to buy and it expires on the day you find a lower rate
5553,2,southwestair please acknowledge attendant jeff wernicke beat in class and service on sw
5554,1,southwestair lacma on fairfax
5555,0,southwestair just want the money i paid for early bird refunded noone seemed to be able at three different sw should have that worked out
5556,0,southwestair i filled in the form on the website too darn it all i guess ill just have to cross my fingers
5557,2,southwestair thank you so much for access to destinationdragons tonight at thetroubadour  imaginedragons crying dying rn ripme
5558,2,southwestair so excited about our last minute trip to disneyland and she doesnt know yet httptconkafbjyari
5559,1,southwestair arent you based in chicago why are you doing a hunt in la and not your home city please bring one home
5560,0,southwestair heyo what is causing flight 1836 ewr to hou to be delayed
5561,1,southwestair when will you have flight from dal to pvd
5562,0,southwestair your wifi stinks im not mad but i wouldnt hate it if i got my money refunded
5563,0,southwestair cancelled flights arrivals amp departures in nashville as of 5pm that and more weather headlines  4pm liveonfox17 februaryfreezefox17
5564,1,southwestair any spare tickets for vegas would be forever grateful destinationdragons
5565,1,southwestair theellenshow imaginedragons if only that was me  destinationdragons
5566,2,southwestair thank you so much httptcotgsb1dfps3
5567,1,southwestair any chance they will change this to include northeast airports  jetblue has
5568,0,southwestair i was on hold for 30 minutes amp no one knows how to win these tickets that youre still handing out destinationdragons
5569,0,southwestair  after 38 minutes on the phone im given another number to call now still on hold with them httptco1zt2kee8up
5570,1,southwestair pleasecan i have the last tickets for me and my best friend to destinationdragons httptcoeqqi1nfszh
5571,2,southwestair rules
5572,0,southwestair no one i call knows anything about it so im just wondering how to get any destinationdragons
5573,1,southwestair i saw ppl were winning tickets still how do we win some
5574,0,southwestair okaaaaay ugh im 8 min away
5575,1,southwestair go franks105 go
5576,1,southwestair please please please httptcoxijifymvqp
5577,0,southwestair yes but i like need my luggage before tomorrow morning
5578,1,southwestair 5 min away
5579,0,southwestair doesnt care nor does sna agent jacquie plitt rude gal bad attitude had 2 fly usairways 2 cabo thx httptcovbuxfpckfa
5580,2,southwestair   happily flight 1625 was not delayed when a cockpit visit blew my fouryrolds mind thanks capn httptcoc8mqezxvdh
5581,0,southwestair needs 2 make me whole used my tkt back n phx due 2 rude sna agent jacquie plitt flew usairways 2 cabo httptcoqxww1p09a0
5582,1,southwestair 8 mins httptcobbzijwfdl3
5583,1,southwestair  is there a route to flight from mexico city to chicago midway using your services
5584,2,southwestair flight 3056 only an hour long but one of the best flights ive ever had kudos to flight crew and airline in general
5585,1,southwestair how many are left
5586,0,southwestair swa agent jacquie plitt orangecounty sna rudely tells me youre not going 2 cabo today or manana back 2 phx flew usairways
5587,2,southwestair thanks for being so good to us military folk its cold in stlouis but i sure enjoyed my flight httptcorcdh183q1j
5588,0,southwestair thanks for losing my luggage
5589,0,southwestair what about for us that cant get to the states they are playing for the hunt any destinationdragons tickets lefteven just one
5590,1,southwestair im on the 110 lol has anyone arrived yet
5591,1,southwestair left behind ipad air on flight 505 from bradley to bwi plane had already left by the time i realized can you possibly help
5592,1,southwestair how many left im 15 min wway
5593,0,southwestair well i had a car amp free place 2 stay had i known unacceptable treatment from spvsr sally in cleveland disappointed
5594,1,southwestair i cannot dm you as you do not follow me
5595,0,southwestair and this asshole cut in front of me your system blows httptco7ujt8vtcpa
5596,0,southwestair its pretty stupid and i probably wont fly it again plus hearing nightmare stories of overbooked flights
5597,1,southwestair im 30 mins out wait for me
5598,1,southwestair get me on flight 4146 to denver and ill be more than happy 
5599,1,southwestair will there a nonstop flight from midway to boise for this summer season looking to book at labor day trip  ty
5600,0,southwestair  over 15 minutes without talking to a human at what point would you recommend i call americanair httptcoysqbvq6mgb
5601,1,southwestair can one use a companion pass w a points flight booking problems or is it only cash fares thx
5602,1,southwestair im not tho 
5603,0,southwestair so u guys cancelled flight bna flights amp dont bother 2 alert passengers what gives
5604,2,southwestair thank you so so much for sending me to la for destinationdragons tonight is gonna rock
5605,2,southwestair oh i see what you did there thanks for supporting padresst
5606,2,southwestair yeah haha never been in one its expensive  and we will so much fun destinationdragons
5607,2,southwestair beautiful day in seattle httptcoiqu0ppvq2s
5608,2,southwestair this has to be the best video i have seen ever  teamspirit httpstcox5jena7nye
5609,2,southwestair samoore10 thank you for your kind response  the acknowledgement and apology go a long way southwestrocks
5610,0,southwestair no thanks after those 25 minutes someone did eventually help us and took care of it
5611,0,southwestair was going for the weekend for friends birthday so no point in reflight booking problems
5612,0,southwestair one of my bags didnt make it to my destination i have the claim ticket any way to help out with a status on the location
5613,1,southwestair  when is the next flight with free cocktails 
5614,0,"includes kciairport ""southwestair inclement weather may impact scheduled service in reflight booking problems options available httptcokeyrpflhil"""
5615,1,southwestair okay thank you  also i did get a tweet earlier about 15 hrs ago saying i won amp should send a dm but then it was deleted
5616,0,southwestair yes but not with out an attitude and nasty comment
5617,2,southwestair you guys rock so easy quick and affordable to change my flight bestairlineever neverchange
5618,1,southwestair i have a credit that expires a month before my flight is there any possible way i can have that extended
5619,0,southwestair 4 hour delay in atl due to air traffic controllove missing an entire day of my vacation unhappycustomer mytimeismoney
5620,1,southwestair i have a question re your atl companion pass offer i know i need 3 revenue flight roundtrips whats a revenue flight thnx
5621,0,southwestair4569 cancelled flightled had to get refund cancelled flightlations happen but the 25 min phone wait amp painful music unacceptable come on
5622,1,southwestair how can i refer a friend for the southwest credit card for points
5623,1,southwestair i have the dm from southwestverity if needed
5624,1,southwestair hello i was talking with southwestverity but it says you moved here they sent me a voucher but does not work can u help
5625,1,southwestair  i am following you now
5626,1,southwestair  i can go  i want to badly   i dont know how to dm  can i email you   help  wmn4lifehotmailcom
5627,2,thank you for your help shannon great customer service southwestair
5628,0,southwestair 2 12 hours late flight but i made it to sf maybe you can help me get on an earlier flight on sunday 
5629,0,southwestair again another ride sw employee that printed out boarding passes deficiency in training obviously
5630,2,southwestair thanks lindsey amp the southwest twitter team for great service amp a speedy resolution luvagent swa
5631,0,southwestair apparently mechanics had to be flown in to fix some planesnot the most assuring sign
5632,2,southwestair  please help we really want to fly with you guessweflyingdelta
5633,1,southwestair how oh how do we get tickets 
5634,1,southwestair now accepting apples passbook app for boarding passes app works on iphone amp ipodtouch not ipad httptcoxxsaombdgs
5635,2,southwestair thank you dming now
5636,0,southwestair did you cancelled flight all flights into bna today needtogethome
5637,0,southwestair huge problem with someone whose ticket was cancelled flighted mid trip can you dm
5638,0,southwestair flights from sunny sfo delayed for hours and others cancelled flightled left and right with little updates any help southwestair
5639,0,southwestair please explain to reps ignoring a technical issue and passing the buck is not a good business model lucky limited to 140
5640,0,southwestair understood just frustrating you buy early bird check on the day they go on sale at 630am and get mid b feel ripped off
5641,1,southwestair so thats what happens when your power level goes over 9000 feet in the air
5642,1,southwestairs ceo kelly draws record crowd to bwiairport business partnership breakfast httptcocvba4olcbl httptcowta5px70a5
5643,1,southwestairs ceo kelly draws record crowd to bwiairport business partnership breakfast httptcohrvuktpvn1 httptcomy3dnvbzaz
5644,0,southwestair please start charging for carryon luggage carryonbagssloweverybodydown
5645,2,southwestair sea to den south sound volleyball team on its way httptcotn5cxcld6m
5646,1,southwestair i will if you can see about moving up my brother in laws graduation to the 6th  thanks
5647,1,southwestair will do thank you
5648,1,"southwestair if there are any imagine dragons tickets left for tomorrow at 
velourlive here in utah i would love to go i am available "
5649,1,southwestair so the fares i see for flights in fall are the absoulutely lowest they will be
5650,0,southwestair no no no swa low fares and ontime service is great but manufactured quirkiness mmm not so much signed captiveaudience
5651,0,southwestair will you please start offering services out of triflight and ashevilleair to other airports have to drive 34 hrs to use u
5652,0,southwestair flying now from jax to den and i paid 8 for wifi that barely is functional  couldnt do work if i wanted to  never again
5653,0,southwestair flight to nashville was cancelled flightled how do we another flight ive been trying to call amp cannot get a human
5654,0,southwestair delay is understandable but look at the time of the the flight and boarding time weird
5655,1,southwestair  i will dm you now
5656,2,southwestair already booked my tickets for august 20th30th  cant wait for my vacation
5657,0,southwestair very frustrated bought early bird at 630am on day tickets were released and got midb ticket spend 50 for nothing
5658,1,southwestair is that murraysawchuck
5659,1,southwestair maybe it is just a machine
5660,0,southwestair so when your plane doesnt work the luxuries i paid for go away but you keep my money i need that biz model
5661,0,southwestair you will extend if i call the day it expireswhy cant it just be extended nowmightmismybrosgraduation
5662,0,southwestair y airline i fly with but havent seen anything like this yet
5663,2,southwestair thats awesome love flying swa
5664,2,southwestair that guy was the flight attendant on my last flight... he was hilarious 
5665,2,southwestair thanks for the info and the quick response
5666,2,southwestair shhhh i dont want something else to steal our deal
5667,0,southwestair cancelled flighting flights 45 minutes before takeoff amp sitting for 45 min on the runway of the rescheduled flight badservice
5668,1,southwestair how do i go on the scavenger hunt if im in boston
5669,1,southwestair hi there we're flying swa today our son has a peanut allergy any way to request the crew not serve peanuts on flight thx
5670,2,southwestair deborah helped me
5671,2,southwestair give this guy a raisegreat start to flight from az to mke
5672,0,southwestair  800 is not intl friendly
5673,1,southwestair ha ha not a make or break for me either way
5674,0,southwestair 44 in horrible customer service empty seats in early flight wantcharge me double to get home early instead the usual late flight
5675,0,southwestair can you answer the phone so i can change my flight plans srsly
5676,0,southwestair you could be a little more accommodating with extending my flight creditwhats 10 extra daysnotahappytraveler
5677,1,southwestair i would
5678,0,southwestair if you are going to be inconsistent enforcing your rules id prefer you not randomly take it out on freq flyers that obey
5679,1,southwestair can you show me some luvits 9 degrees and all this snow but imdetermined to go to destinationdragons httptcooxm6cwgab7
5680,1,southwestair sent
5681,0,southwestair what does relay concerns really mean amp howwhy do u keep letting people on flights with bags larger than u state are allowabl
5682,1,southwestair what number can we use to all from outside the us thx
5683,0,southwestair how long does it take for points from rr shopping to post to my account got email saying ive earned points but dont see em
5684,1,southwestair thanks i know the routes you currently have from newark i was just wondering if there was any new ones on the horizon
5685,2,southwestair oh my gosh going to dm you now thank you
5686,2,southwestair thank you so much youre amazing im going to cry omg
5687,0,southwestair if you could get me on the 1215 flight my 1010 has been delayed until 105
5688,0,southwestair couldnt make flight funds forfeited as a no show was trying to book another flight using those funds im out
5689,1,southwestair i dmed you 
5690,1,southwestair when is the last chance to win destinationdragon 
5691,0,southwestair make this delay go away maybe upgrade me and kats seats we are headed to columbus
5692,1,southwestair  i have a flight 222 930 am from fort lauderdale to bwi can i cancelled flight that flight  flight 3458 trip id 314505529
5693,1,southwestair geekstiel do you know when the last chance is
5694,1,southwestair vindictivetk larry david works for southwest
5695,1,southwestair  flying southwest for the first time to lga with a layover in atlanta
5696,2,southwestair hi just wanted to see if you have any new routes planned this year for newark love flying you guys and hope to do so more
5697,2,southwestair thank you well be in touch moveaboutthecountry
5698,0,southwestair fjbfsc  all i need is receipt showing the 77620 charge i have on my amex not the 656xx that i keep getting sent
5699,0,southwestair what do i need to do when tsa pre doesnt show for a flight of mine
5700,0,southwestair  getting the run around today with customer service amp disconnected customer relations  given twice help
5701,0,southwestair have been doing that for hours already
5702,2,southwestair flight from bwi to isp ready to go thanks for keeping us warm frigidfriday httptcobfpfw6eyku
5703,2,southwestair love love love this southwest rocks always httpstcoq8vsffrd1u
5704,1,southwestair who can i contact about requesting a charity donation thankyou
5705,2,southwestair shout out to the flight 4386 crew for taking amazing care of us on our double down flight thankyou
5706,1,southwestair  what is the status on flight122 stlaus
5707,2,southwestair please do hate having to fly a different airline youre my fav
5708,0,southwestair after flying delta this week gogo was so good the tweet i sent you didnt even send until we landed  thats how bad it was
5709,2,southwestair sure thing
5710,0,southwestair why did you book my hotel twice ahhhhh
5711,2,southwestair save mile to visit family in 2015 and this will impact how many times i can see my mother  i planned and you change the rules
5712,2,southwestair jackpot  legroom httptcozo2iceg4li
5713,0,southwestair you were my go to airline now not so much you say you care but i now see not so much right now you suck
5714,0,southwestair i have been loyal to southwest from the beginning but very unhappy about your devaluation
5715,1,southwestair destinationdragons id is my favorite band and i met my 2bestfriends thanks to them it would be life changing to see them
5716,2,southwestair i live in the southwest imagine dragons is my favorite band and i met my 2bestfriends thanks to them it would be amazing 
5717,0,southwestair  longer flights with 300 series no wifi will be great when you retire them
5718,0,southwestair excruciatingly slow internet on swa flights is now the norm rather than the exception is this being addressed
5719,1,southwestair yes thank you just sent dm
5720,1,southwestair when is the last chance to get destinationdragons tickets i would die of happiness if i won 
5721,0,southwestair the inbrowser hover over is intrusive and annoying and the fact that the wifi only works on one device is sort of sad
5722,0,southwestair the sign in screen had major mobile issues the responsive design wasnt working properly my nexus 5
5723,0,southwestair sure did also read on there that southwest doesnt believe it is liable for the incident how is it my fault that sw lost it
5724,0,southwestair whats up with the new inflight wifi service super crappy user experience miss the old provider 
5725,0,southwestair its too damn cold to be sitting on this runway with no heat
5726,1,southwestair can you please follow so i can dm thx
5727,1,southwestair sent dm
5728,2,southwestair i love you air travel doesnt get easier
5729,2,southwestair received awesome phone help from jim today helped me switch around flights booked with points
5730,0,southwestair repeating this is policy is basically repeating fuck you to your customers ill be shopping for a new airline asap
5731,0,southwestair yeah thats not what happened im really pissed this is the kind of thing i expect from us or austrian not you
5732,0,southwestair  glad to see you know how to keep the money in your own pockets thanks for the voucher in return for lost bag
5733,0,southwestair you call this customer service sitting in the tarmack for 1hr lost bag and you give me a 100 voucher
5734,1,southwestair i would love to go to the destinationdragons imaginedragons show tomorrow in utah at velourlive ive been trying so hard
5735,1,southwestair i hope i can take my selfie stick on the plane today goingtovegas
5736,0,southwestair thats bull once you add a fare to the cart you should be locked in i made it all the way to paypal
5737,1,southwestair it is working on a different device though any help is appreciated
5738,0,southwestair having trouble with wifi no matter what i get redirected back to getconnected page even though it says im connected
5739,0,southwestair is this account even aware of the destinationdragons contest the one youre fucking up for me
5740,2,southwestair thank you i cant wait either 
5741,0,southwestair what does this even mean  im taking about letting elite customers who paid for a seat fill a seat that will go empty anyway
5742,2,southwestair sweet glad to hear it ill keep you guys in mind next time
5743,0,southwestair you do a great job of achieving that at most cities just not at bwi
5744,0,southwestair hello my flight is cancelled flightled for destinationdragons and no one at your desk at kci knows what the fuck is happening
5745,2,southwestair your employees at bwi have been amazing
5746,2,southwestair thanks for responding
5747,0,southwestair thanks for leaving me hanging here destinationdragons flights all fucked up now no help
5748,1,southwestair hi winter wx advisory issued for stl snow amp ice amp cold oh my will you issue a travel advisory for that
5749,1,southwestair if a travel advisory is posted for den can i then make changes to my ticket anything i need to know before i call
5750,0,southwestair luxury only 40 people on this flight im going to get spoiled
5751,0,southwestair three flights with three  check in agents not enough missedflight  back to jet blue
5752,2,southwestair when are you releasing your flights for september just found out you fly direct lbb to las so excited tripofalifetime
5753,0,southwestair unable to book travel right now on the website or through the app help
5754,2,southwestair gracias appreciate that
5755,2,southwestair was fantastic thats the best flight service ive ever had
5756,1,southwestair would love to win tickets and take my son to imagine dragons in provo saturday night  crossed fingers destinationdragons
5757,0,southwestair promotion also said two free round trip flights nope had to pay 200 extra for chi to vegas baitampswitch
5758,0,southwestair so for an extra luggage it cost 75
5759,0,southwestair turned my nonstop flight between laguardiadal into a 1 stop in stl wth im thinking some sorta comp is in order really
5760,2,southwestair flying with you in about 2 weeks bringing blankets bc its freezing
5761,0,southwestair last 5 flights have all consistently ran behind schedule whats up with that 
5762,1,southwestair how about some sweet promo code to help me visit my family please lol
5763,0,southwestair my sinuses had to contend with two painful landings rather than one and we missed a preregistration window beyond frustrated
5764,0,"southwestair why do airlines change ticket prices in the middle of the day
annoyed"
5765,0,southwestair delayed again youre killing me late flightly
5766,2,southwestair love imagine dragons  so much i eould die if i got tickets
5767,1,southwestair i wannaa go to the vegas show so bad id doo anything destinationdragons
5768,2,southwestair i love imagine dragons o flipping much pls destinationdragons
5769,2,southwestair i would love to go to the atlanta show 
5770,2,southwestair i would do anything for tickets to the vegas anything i love imagine dragons so much
5771,0,southwestair another delay wow
5772,0,southwestair i dont want to be too whiny we accommodated several passengers whose earlier flight was cancelled flightled our flight was very long
5773,2,southwestair this would be an awesome experience destinationdragons
5774,2,southwestair hi i  your company and fly all the time i was wondering if you could please share this link amp read httptcolo6lghpcdu
5775,1,southwestair yes how about destinationdragons in san diego
5776,0,southwestair i cant begin to tell you how slow my planes wifi is i cant even pull up an email  what am i paying 8 for
5777,1,southwestair do we get to pick which imaginedragons show destinationdragons
5778,0,southwestair betsy is the besty gettin stuck at las might not be bad for mostbut i want home homewardbound betsy besty thankyou
5779,0,southwestair we should be landing at ric right now but havent even left atl should have picked delta maybe
5780,0,southwestair i love ya but your bringin me down an hour late flight leaving and now weve been sitting in the runway for 20 min  fail
5781,0,southwestair i have never been mor e disappointed in a company charging 8 to use your wifi which only works for about 8 apps parhetic
5782,0,southwestair  just picked up my bag at seatac all the clothes are soaking wet bagawim httptcongxal9oml6
5783,2,southwestair would be cool if the best airlines company hooked me up with imaginedragons tickets for vegas 
5784,2,southwestair appreciate the reply hopefully those lax agents get the memo cheers
5785,1,southwestair can you help me out with tickets to the vegas event i would be so stoked
5786,1,southwestair i notice that there are separate buttons for guitar and actual music in this pic some bands should take note of this
5787,1,southwestair give me tickets to atlanta i would do anything  anything 
5788,0,southwestair offering us absolutely nothing for our troubles either blames the tsa
5789,0,southwestair link doesnt work
5790,1,southwestair just realized my luv voucher expired today  any chance of getting some luv with an extension please veryloyalcustomer
5791,0,southwestair itd be nice if i could get an answer even a simple no would do i just want to know 
5792,0,southwestair after 4 hours of delays you did make a nice offer for rescheduling me the next day but
5793,2,southwestair a nice trip back home after a looong vaca  httptco9trvfncedl
5794,0,southwestair paid for in flight wifi from austin to san diego  wasnt useable  possible to get a refund conf 8x7xvm
5795,2,southwestair it was the usually excellent swa flight
5796,0,southwestair you know i you but trying my patience  had easier cheaper ways from tpa to pdx but stuck w u turned my 3 hrs in mci to 6
5797,0,southwestair i figured the streaming wouldnt work per the tos but just the nascar site is taking longer than 5 minutes to load
5798,0,southwestair now we have to wait and wait to get it straight i fly you for personal and business but now not so sure bebetter
5799,0,southwestair because your gate attendant let someone board whose boarding pass kept reading invalid this messed up the passenger log
5800,0,southwestair your android wifi experience is terrible 8 is a ripoff i cant get to nascar or mrn for disupdates budweiserduels
5801,0,southwestair dear swa i fly you a lot   most of the time amazing today unacceptablei am sitting here in midway delayed 20 min
5802,0,southwestair what do you know finally lined up like cattle to board my sw flight after original departure time badcustomerservice
5803,1,southwestair seems like you could make more money by opening up seats on a more desirable flight
5804,2,southwestair jason 108639 at gate 3 in san made my afternoon southwestairlines stellarservice thanks
5805,2,southwestair thanks for adding straight flights from columbus to oakland
5806,2,southwestair  i look forward to those direct flights to california to see my family more often thank you michaelbcoleman byebyeusairline
5807,0,southwestair where is the great customer service i have come to knowexpect you luv dropped by eb check in and no help in sight
5808,0,southwestair why cant you help me after you made mistake and dropped my early bird check in on your end  where is the luv
5809,1,southwestair i have a roundtrip ticket now and i need to change one leg of the trip to a nearby airport  not possible via website
5810,0,southwestair please do something about the speed of your wifi connections on your planes  it might as well be nonexistent
5811,2,southwestair your crew on 4028 tonight was outstanding god bless them and the medically trained passengers on board
5812,0,southwestair weather seriously cannot even be the only excuse at this point because it was awful service in the summer too over it
5813,0,southwestair is seriously the worst i dont remember the last time i or someone i knew had a flight that wasnt delayed  cancelled flightled  etc
5814,1,southwestair is there any way to get entry to the las vegas event to see imaginedragons perform destinationdragons
5815,2,southwestairgive the crew of swa 4007 a high five from this av8b guy for its nice xw landing into bostonlogan nicely done
5816,0,southwestair why do you charge so much moving from a full flight to an earlier flight with seats available  doesnt make sense to me
5817,0,southwestair and now no wifi come on
5818,0,southwestair on brd nowfrustrated we go 2 buf not rocif tld flt was gng 2b held earlier would not be a messcng bk unable due to overbk
5819,2,southwestair have to be honest didnt expect a fast response thank you  off to chiberia we go
5820,2,southwestair making miracles again the customer service department gave me by far one of the friendliest phone calls ever wheelsup
5821,2,southwestair already signed up  thanks  looking forward to trying the southwest experience
5822,0,southwestair on unscheduled aircraft change please have a better system in place not worth the paid upgrade refund
5823,1,southwestair good to know perhaps it was execution then
5824,0,southwestair love how you hold flight 2851 in phx for late flight passengers and make us all over an hour late flight great job
5825,0,southwestair i tried to return to orig booked flt told overbookedgng to diff destfeel like we were switched on purpose bec of overbook
5826,2,"""southwestair amiltx3 you are forgiven most loved customerits as if you never left  ll"" thats why youre bae "
5827,0,southwestair do we have a time estimate for our luggage well be sure to fill out your survey
5828,2,southwestair you only hear about the bad things flying the last to weekends the flights and crews were awesome thank you 
5829,2,southwestair sorry to spam it would just be so awesome to see imaginedragons in vegas your help would be absolutely amazing
5830,1,southwestair dm sent
5831,1,southwestair can you please dm me i have a question for you 
5832,1,southwestair done0
5833,0,southwestair lets chat about flights to and from bwi and the carolina area can a girl get break ive had to resort to usair  2 a day
5834,1,southwestair sent
5835,0,southwestair remember me wouldnt let me on 305pm flight seats available now my 740 flight is delayed worst airline badservice
5836,2,southwestair michaelbcoleman  thanks for making new direct flight to san francisco
5837,2,southwestair the crew of 4649 has been great to us today traveling from ft lauderdale to louisville with 2 kids 7 and under thanks
5838,1,southwestair will you please work out a contract with triflight to offer service there
5839,1,southwestair please reply to my dm 
5840,1,southwestair youre going to compensate us for the two plane changes in atlanta right
5841,0,southwestair next up enforcing your boarding procedure
5842,0,southwestair roger wilco
5843,1,southwestair how do i enter passport information on an existing reservation before check in
5844,1,southwestair any way you can help with entry to vegas event my boyfriend amp i have been imaginedragons fans since 2009 they are awesome
5845,2,southwestair nvm gate said theyre holding connections thanks for quick response
5846,1,southwestair to the rescue sundown in chicago next stop san antonio httptcorqbpmwettq
5847,0,southwestair yall say flt 4200 is on time yet we havent boarded for a 335 departure bc we are waiting on a new crew why the subterfuge
5848,0,southwestair did yall get rid of the austin to cabo flights all together theres zero nonstop in aug and sept
5849,2,southwestair looking forward to the beats music available on my flight today thats pretty cool
5850,2,southwestair has some of the best airfare prices gotta luv them 
5851,0,southwestair my flt was delayed scheduled to miss my connection can i get some help 8hh4p2
5852,2,southwestair thank you will do
5853,0,southwestair i didnt say anything about patience i said this is probably the last time i fly southwest i suggest others do the same
5854,0,southwestair flight  317
5855,1,southwestair iphone app adds passbook support airlines travel httptcoljzdthd9bv
5856,1,southwestair do you have any tickets to the atlanta show i would love to go with my sister 
5857,1,"""southwestair panchojoe no no you mustve heard us wrong sweet mixtapethough 4 the recordi didnt leave the 80s the 80s left me"
5858,2,southwestair  thanks for the opportunity
5859,0,southwestair dont ever tweet me again
5860,0,southwestair problem is i wasnt issued a position until today at the gate and no option to upgrade not good when youre 64
5861,0,southwestair might be the worst airline ever
5862,2,southwestair truly the best in customerservice  if something goes wrong no matter how big or small the issue was they fix it thank you
5863,2,southwestair you are the easiest airline to deal with i loveeee you so much
5864,0,southwestair my 11am was canned i empathize but i think your team has lost the right to be capitalized its a lowercase team day
5865,2,southwestair thank you
5866,1,southwestair yes please
5867,2,southwestair ok gotcha 
5868,0,southwestair oopsno functioning bathrooms on a fairly full flight  hope everyone on 702 from new york can hold it  me included
5869,2,southwestair im excited too but perhaps you could scale your excitement back by a few weeks
5870,1,southwestair imaginedragons please help me and my best friend get tickets to destinationdragons we have so much to thank them for
5871,1,southwestair is there any way me amp my best friend could get tickets to destinationdragons  they mean everything in the world to us
5872,1,southwestair livvyports16 and i became best friends bcuz of imaginedragons is there any other way
5873,2,southwestair me amp sammijon3s are best friends because of imaginedragons any chance we could get tickets to destinationdragons 
5874,2,southwestair thank you  you guys
5875,0,southwestair my trip is a month awaywhy do you consider it around the corner is that a setting i can change
5876,1,southwestair ceo gary kelly you all are absolutely my heroes southwestrally bwi bestemployees swaculture httptcojtxyhqhfjj
5877,1,southwestair any site   gmail facebook etc
5878,2,southwestair ceo gary kelly we are americas most loved and most flown airline southwestrally bwi bestemployees swaculture swapic
5879,0,southwestair i tried again with your inflight wifi fail
5880,0,southwestair flight booking problems all my late flight summer travel did the auscun direct flight disappear
5881,2,southwestair dresparkles thank you i finally made it to my destination
5882,2,southwestair luvin me some flights today dont change  and please add paypal as payment option
5883,1,southwestair presceo gary kelly at therofo addressing 2000 of his bwi based employees cbsbaltimore httptcooi32uq2ttz
5884,0,southwestair youre killing me always delayed from sandiego to sf ugh
5885,1,southwestair when can i start flight booking problems for next years super bowl time help
5886,1,southwestair will you ever have a nonstop from sjc to bna well take sfo or oak too pleaseeeeee thank you
5887,0,southwestair almost bumped me off my flight to hrl when i was 20 minutes early then your staff was rude when i asked what was the problem
5888,0,southwestair experiencing the worst customer service ever currently waited for cs rep then put on hold but actually was hung up on
5889,2,southwestair makes flying for unobaseball fun flight crew just led the plane in singing happy birthday to one of our guys luvintheair
5890,1,southwestair thank you please follow and i will send
5891,2,southwestair i just received your birthday card  it was amazing and made me smile with joy  nice videos  thanks
5892,2,thanks southwestair  heartlanta
5893,1,southwestair any idea if there will be any spring sales soon for travel from late flight august to early september going from pa to lax
5894,2,southwestair thanks for the b day concert i watched them all and noticed the fist bumphigh five at the end of the rock version
5895,0,southwestair why doesnt your terminal b in lga have precheck makes me want to never fly your airline
5896,1,southwestair just announced nonstop flights to dallas from columbus well next time igotmonte best youll have less time airport hopin 
5897,2,southwestair my boyfriend and i have loved imaginedragons since 2009 amp it would be so awesome to go to vegas event any way you can help
5898,0,southwestair reviewing your oversize policy hardcase golfbags are free if under weight how do we add guitars and instruments to the list
5899,0,southwestair saianel you could have just said we dont know
5900,0,southwestair why cant i find a cheap flight from dc to st louis the prices went up like crazy for april weekends
5901,0,southwestair cant dm you without you following me
5902,1,"""southwestair ifthe80sneverstopped wed still be rocking out to this charttopping hit what  the 80s are over"
5903,1,southwestair 4467 and 152 on 225 and 503 and 25 on 226th
5904,1,southwestair do yall know when the new routes from hou to aruba amp puerto vallarta will be available
5905,0,southwestair pwm direct to orlando on saturdays why is this only happening in march i thought it was going to be a permanent thing 
5906,0,southwestair yes i can but you guys should get your act together
5907,0,southwestair unable to check in my flight it says my itinerary is ineligible for checkin online go to counter very inconvenient
5908,1,southwestair wow some things are better forgotten
5909,2,southwestair thank you great tool
5910,2,southwestair you should know the crew today on flight 1071 aus to pdx was awesome swa
5911,0,southwestair thanks a lot for sending a special deal with budget getting screwed is the best when on vacation sarcasm get new partners
5912,0,southwestair for your loyal alist customers it should be easier to get help and bring resolution to issues with your rewards program
5913,0,southwestair no one has answersno one can help there is always a different story to why my and my fiancee cant be helped
5914,1,southwestair dont worry you will 
5915,0,southwestair yes please train your customer service agents with correct protocol i should not be receiving different 411 evrytime i call
5916,0,southwestair never got any notification that flight 955 was cancelled flighted today correct phone  and email on file not a happy customer
5917,2,southwestair i was just sitting here talking at a tech conference about how awesome you guys are and this rolled across luv you guys lol
5918,1,southwestair do you have any flights from nasbwi ton march 23
5919,1,southwestair for my travel i see bz class and get away are sld out anytime is available  how do i know how many anytime are available
5920,1,southwestair thanks i get that it looks like all bwisjd services stops after aug 7 is that the case i cant find one date with flights
5921,1,southwestair can i get some luv with a fallow
5922,2,southwestair thanks for your attention ive been flying southwest for 3 years and havent had this issue in the past
5923,1,southwestair do you have a pair of tickets to the imaginedragons show in atlanta id love to go destinationdragons
5924,0,southwestair suggestion shades on the windows kciairport so travelers wont have to watch ur luggage handlers throwing their bags around
5925,1,southwestair please help me get tickets to the imaginedragons club show in atlanta destinationdragons
5926,1,southwestair do you perhaps have a pair to the atlanta show prettyplease
5927,0,southwestair your alist program is a complete joke your company does not value loyal customerstime to look for another goto airliner
5928,0,southwestair whats with the pricing cache about to book a flight refreshed the page amp the price jumped from 73 to 159 ridiculous 
5929,1,southwestair imaginedragons destinationdragons any tix to spare i wanna go see the show on friday in la with my friend hayleymad
5930,0,southwestair alist pref credit card holder called exclusive  and hung up after on hold for 14 min what gives
5931,2,southwestair destinationdragons imaginedragons im a huge fan i would love tix to your show
5932,1,southwestair following my bad
5933,0,southwestair is your bwisjd service seasonal wasnt part of extension called intl desk they didnt know want to fly in sept on sat
5934,2,southwestair scott is the best thank yo from the bottom of my heartdestinationdragons with friends in la hayleymad see u friday
5935,1,southwestair why must the 445pm nonstop bosbna flight stop running after august 7
5936,1,"southwestair i have 2d and 3d embossed badges and patches superior to the ones you are currently using 
httptco3fq3xelbon"
5937,2,southwestair now flying non stop cmhoak has me daydreaming about a trip to the bayespecially in this weather ohioprobz
5938,0,southwestair  3 flights yesterday no treats but nuts and pretzels also no origami in the magazine new policies oldpolicieswaybetter
5939,0,southwestair is awful they have lost my bag and arent providing any info this is day 3 and nothing worstairlineever
5940,0,southwestair if this flight is cancelled flighted or delayed any further i expect full compensation for my park ticket hotel amp flight
5941,2,southwestair yeehaw you found us another plane  thx for listening to me vent
5942,0,southwestair there is a good chance myself nor anyone else in this airport will ever be flight booking problems southwest again
5943,0,southwestair and your costumer service representative lied to me and ensured me the plane would be leaving by 330 its scheduled for 455
5944,0,southwestair not to mention i now have to sit in the airport for 4 hours youve ruined my trip i am not happy and want compensation
5945,0,southwestair you need to get your act together you new this morning at 830 our plane was malfunctioning yet ive been delayed 3 times 
5946,0,southwestair brittanyobx11 keeping families apart w your quirky archaic policies any other airline accommodates in this situation
5947,0,southwestair report was filed but would like to support some active searching  feels pretty passive now  info on computer is precious
5948,0,southwestair surprise surprise more delays seems to be the norm  broken down equipment
5949,2,southwestair this is unbelievable thank you so much destinationdragons
5950,2,southwestair amazing cs today by sw thank you so very much this is the reason we fly you southwest
5951,2,southwestair is the best airline out there no one is better than them onelove southwest bestairline
5952,2,southwestair great cabin and flight crew this morning on 578 a great smile and happy staff are signs of a happy company thanks
5953,2,southwestair thank you for always going above and beyond with your customer service favoriteairline luvforsw southwestair
5954,1,southwestair yes can do
5955,0,southwestair why doesnt mean tsa precheck show up on my mobile boarding pass my ktn is linked to my account
5956,2,southwestair great news for portcolumbuscmh today finally columbus top unserved market will have flights
5957,0,southwestair no flights to hrl  is this a limited route
5958,2,southwestair is really stepping up their service httptcovqtyza6mzu
5959,0,southwestair this inflight wifi is the absolute worst id be willing to have paid double for dialup speeds  flight7
5960,1,southwestair are there any flights from msp to hrl in march im looking at 319323
5961,0,southwestair yes i know that also noticed you offer a list boarding after a60 so your programs are too popular
5962,0,southwestair i pay for a service to be delivered whether or not it is your fault shouldnt there be some sort of compensation
5963,0,southwestair a little surprised my early bird got me b15 from den to kc just now worst ive had whats up
5964,2,southwestair again please accept my apologies for my lame childish tweet you didnt deserve that amp i remain a loyal sw customer
5965,2,southwestair i owe you an apology my tweet was out of frustration not constructive criticism im a sw fan amp love your service
5966,1,southwestair wouldnt it be awesome for my first time flying to be destinationdragons
5967,2,southwestair just booked trip to cancun no baggage feesbut need to have more flight time options
5968,2,southwestair thank you bringbacktheluvtordu miami directflights
5969,1,southwestair i can easily get to the atlanta show i just need tickets help
5970,0,southwestair got duped w a connection on 1st flight sneaky now u wont give me a seat on an earlier flight w availability shameful
5971,1,"southwestair adding direct flights from columbus to oakland bostonlogan 
httptcop8vcz4xthm via dispatchalerts"
5972,2,southwestair that would be great thank you ill send it over when you follow
5973,1,"southwestair boarding passes now compatible with iphone passbook 
httptco1esmmnizek"
5974,0,southwestair real sincere apology makes my day glad to know flying mail is more important than me never flying sw again badservice
5975,0,southwestair i already follow you and cant dm because u need to follow me back
5976,1,southwestair my dm wont go through but it is 261633561838 please let me know if you need anything else
5977,1,southwestair can someone rebook me please direct message me
5978,0,southwestair rude customer svc wont accommodate an earlier flight wo 400 charge us mail takes priority over customers badservice
5979,0,southwestair rude gate agent wholly unacceptable to us amp other passengers think this will be our last time on sw
5980,0,southwestair having trouble reflight booking problems a cancelled flighted flight no one picking up phones and your site isnt working
5981,2,southwestair fortunemagazine love sw forever
5982,0,southwestair please hire an efficiency consultant to manage your phx baggage checkin way to many open kiosks with 100s of ppl waiting
5983,1,southwestair question all  when will i receive my yearly bonus point accumulation i think its around now but not sure  thanks 
5984,1,southwestair fortunemagazine im flying on one right this minute
5985,2,southwestair sw rocks thanks for the reply and the follow rebooked earlier flight
5986,2,southwestair fortunemagazine congrats
5987,2,southwestair fortunemagazine well deserved
5988,1,southwestair please please please choose me to go see imaginedragons   destinationdragons
5989,2,southwestair fortunemagazine i always tell everyone to fly southwest congratulations
5990,2,southwestair fortunemagazine friendliest employees
5991,1,southwestair i got a phishing email claiming to be from southwest i can forward to you if youd like to investigate
5992,1,southwestair unfortunately no its my lack of status thats the big problem my company policy forces me to buy the cheapest tickets
5993,0,southwestair every flight flown by me personallyabout two round trips per month is full still hard to believe fly 8 hours thru atlno
5994,2,southwestair fortunemagazine superb choice  swa i am a raving fan they even take stress out of weatherrelate flightd glitches  custexp
5995,1,southwestair has 22 employees on social care team 4 staff the listening ctr at any timerest of spots filled by other areas ragandisney
5996,2,southwestair listening center is open seating just like on their planes ragandisney
5997,0,southwestair jlittle100 double up with this comment phl to anywhere south florida is gone gone gone hello us air
5998,0,southwestair  i dont like the new schedule no more nonstops from phl to fll or pbi we are not free to move between those cities sad
5999,0,southwestair incredibly frustrating i emailed but still havent received a response
6000,0,southwestair i paid for inflight wifi only for it not to work download speed was 021mbps amp i ended up watching the free tv instead
6001,1,southwestair sure can just a second
6002,2,southwestair oh my god thank you so much i just sent you a dm
6003,0,southwestair i wish i wouldve known so i couldve slept 2 hours more and let my friend know not to wait for me after she lands
6004,2,southwestair thank you for the prompt response i will email late flightr today
6005,2,thanks to southwestair  i get to go to the destinationdragons imaginedragons show this weekend in utah velourlive   thankyou
6006,1,southwestair fortunemagazine congratulations
6007,1,southwestair for my grandma ellas 80th she would love a bday greeting from your flight crew she was a stewardess for eastern airlines
6008,1,southwestair is there any chance i could get tickets to the destinationdragons show in vegas ive been a huge fan for years pretty please
6009,2,southwestair fortunemagazine love u southwest youve always been helpful when i traveled a lot wmy son infanttoddler u were great
6010,2,southwestair fortunemagazine love flying southwest best flight attendants ever
6011,0,southwestair nothing express about your express bag drop at phoenix sky harbor
6012,1,southwestair is it possible to book a refundable trip willing to pay extra this would be for a domestic round trip flight
6013,0,southwestair used to exclusively fly sw but late flightly direct flights amp cheaper costs have me switched  whyso fewdirectflights
6014,1,southwestair would you be willing to help me surprise my bestfriend with tickets to go see imaginedragons destinationdragons gracias
6015,1,southwestair mac computer left on bwi to la flight on 14th  reward for recovery info important to ownerhelp passengers honesty
6016,2,southwestair fortunemagazine i do like your airlines congrats  
6017,2,southwestair hi guys good morning how are you doing
6018,0,southwestair is there an email address i can send some thoughts to this experience was really not good amp i have some feedback
6019,2,southwestair southwest is definitely my favorite airline to fly d
6020,2,southwestair congratulations
6021,0,southwestair great my flight is delayed three hours now my friend has to wait for me at the airport for hours on her birthday 
6022,2,southwestair guess where ashley is shes doing a great job presenting ragandisney httptco5znmwxdi9u
6023,1,southwestair using social business roadmap to develop intelligent path to embed social across enterprise ragandisney
6024,1,southwestair adds new direct flights from columbus to oakland amp boston starting august 2015 cmh oak bos
6025,1,southwestair is there anyway to pay more to get priority boarding a 115
6026,0,southwestair thirtylives birthday is the 24th and hes not seeing imagine dragons at destinationdragons 
6027,2,southwestair thank you for integrating with passbook on ios it all works so much better now
6028,0,southwestair is my friend lucky enough to see destinationdragons live on his birthday hes been a fan for years thirtylives
6029,1,southwestair ive been a fan of imagine dragons since 2012 and theyre my fave band and destinationdragons is during my bday can i get tix
6030,1,southwestair whats up with flight 4464 ft myers to milwaukee
6031,1,southwestair my birthday is during destinationdragons could i get tix httptco07xhcacjax
6032,1,southwestair please bring back rdu to fll direct route  i noticed it is missing starting in late flight august  the flights are always packed
6033,0,southwestair when you enter every contest for destinationdragons and lose 
6034,0,"southwestair is main supporter of play where jesus is portrayed as homosexual partner of judas and who performs a ""gay wedding"" boycott"
6035,1,southwestair hi do you know why wn4287 is already delayed until 935pm tonight thanks 
6036,0,southwestair youre giving everyone tix for destinationdragons except for me and its during my birthday
6037,2,southwestair my birthday is during destinationdragons and im a huge fan anyway i can get tickets
6038,2,southwestair  thanks to the agent boarding 1137 atlaus left my wallet on the inbound he found it for me
6039,0,southwestair i sent you my conf number yesterday
6040,2,southwestair iphone app now has passbook support whoot its the little things in life 
6041,1,southwestair thanks will do
6042,1,southwestair if you read my tweet it is a gap in process for folks that take multiple flights in one day
6043,1,southwestair  do you know where my plane is coming from  im on sw flight 4464 from rsw to mke
6044,0,southwestair well it was fun while it lasted not happy about the change to redeeming reward points wont be loyal anymore
6045,0,southwestair why the delay on flight 423 bdl to mco need to get to florida for the amp races in daytona
6046,2,southwestair aww thanks other than that love it
6047,0,southwestair learn how to give folks on multiple flights the same day boarding position at least if you cant give them  boarding passes
6048,2,southwestair were here at mco thanks
6049,1,southwestair schedule is open through the end of october got columbus day wknd in new england for 50k points for 4 check your calendar
6050,2,southwestair the new logo is going to look amazing on the airplanes
6051,1,southwestair i am now a rapids rewards member lovetotravel chaching
6052,1,southwestair okay just signed up
6053,1,southwestair whens the next deal going to happen a poor college student is trying to fly to orlando instead of drive in august lol
6054,2,i appreciate the reply rt southwestair luxclark we're so sorry to keep you waiting laura an agent will be with you shortlycb
6055,1,southwestair booked our flights this morning cant wait to move about the country
6056,2,southwestair i love you guys had to take a few other airlines this weekmakes me love and appreciate yall so much more onlywaytofly
6057,0,southwestair im getting leathery from the heat on 4251 before i even get to vegas
6058,0,southwestair my first flight ever and flight 4251 is already having technical issues faaaannntastic
6059,1,southwestair trying to get to mexico in september how about affordable nonstop flights
6060,0,southwestair how it feels on flight 4251 httptcojm8gq1kgrf
6061,1,southwestair i think me and my group could use some nice cold drinks once we get in the airwe are all over 21 
6062,0,southwestair stuck on 4251 with the heat blasting to try and thaw the water lines kinda disappointed for my first flight as a rr member
6063,0,southwestair love how friendly your staff is when asking for updates on delayed flights causing missed connections horribleattitudes
6064,2,southwestair dm sent thanks so much for responding your response was so timely i missed it
6065,0,southwestair hates guitar players chgd for oversize and extra bag on my acoustic guitar epic fail
6066,1,southwestair are passengers automatically rebooked on other flights if original is cancelled flighted for weather etc
6067,2,southwestair thank you for having flights going out of nashville you guys rock disneyprincesshalfmarathon girlsweekend bffs
6068,0,southwestair flt 463 san jose ca gt denver co delayed 2 hrs but easily best flight  touchdown in all my years flying keep it up
6069,2,southwestair thx ops agt rich westagard n flight att nancy  den airportheld flight 1027 n even saved seat 4 bus select customersfirst
6070,2,southwestair yall the real mvp with these prices
6071,1,southwestair ugh kicking myself for missing out on destinationdragons i need some imaginedragons back in my life  httptcosbehi46bmk
6072,1,southwestair is there any chance i can get tickets for the vegas stop i missed my chance to enter the contest but i love id to death 
6073,1,southwestair any chance the flight i just took can count for 3 i mean i signed up with sw wifi in the air 22
6074,1,southwestair so i saw the promo for alist when i was on a plane this monday i fly two more times in the qualification period 12
6075,1,southwestair hilarious flight attendants on vegas to detroit tonight httptconw7vx7dgmf
6076,0,southwestair i spoke to soon my bag was lost 
6077,1,southwestair flightspots about time mobileboarding is a must
6078,2,southwestair love bridesmaid dancing cant wait for you to fly into puerto vallarta and kick united ass
6079,1,southwestair tbuccherifrnc3e it takes 135 hours to fly from chicago to beijing on united and 12 to fly from vegas to omaha on sw
6080,2,southwestair i  you the only airline that understands us military families and our unpredictable changes pound it 
6081,2,southwestair can i get tiks for destinationdragons omg id love to plz im dying
6082,0,southwestair humor aside weve been stuck on the plane for two hours at the gate because bags cant be loaded correctly what gives
6083,0,southwestair weve been sitting at the gate for two hours waiting for bags to be loaded im telling herb
6084,1,southwestair my pr class would luv to know whos in charge of your twitter how many people write your tweets gracias
6085,1,southwestair if you are giving tix to destinationdragons show would appreciate one or two for laflying from phl to lax on friday
6086,1,southwestair any chance i can get tix for velourlive imaginedragons i have been tweeting since january 26 about it destinationdragons
6087,1,southwestair only 1 guest needs to change a flight on a reservation of 2 how can i do it i need this to happen say it canplease help
6088,1,southwestair inflight entertainment  tonight a willie nelson impersonator sang for the passengers peanutsandtoons httptcokcddod7uff
6089,0,southwestair had a very rude gate agent at bwi tonight gate b8 after a 65hr delay for flight 1172 i think a little training is in order
6090,2,looking forward to using passbook when i fly  southwestair in a few weeks
6091,1,southwestair heard you are saving 30k a year on fuel not carrying around those skymalls ripskymall
6092,1,southwestair if a passngr requires wheelchair to gt on plane then sits in an exit row wld they b physically capable to help in emergency
6093,1,southwestair so there were 134 earlybird checkins because i was told there were no flythroughs good flight otherwise 
6094,2,southwestair fantastic thank you
6095,0,southwestair sat on a plane for 2 hrs on 215 then we finally took off 
6096,2,southwestair  great flight from phoenix to dallas tonightgreat service and on time makes timieyancey very happy httptcotkvcmhbpim
6097,0,southwestair flight cancelled flighted tonight and was told i wont receive a travel voucher for the inconvenience is that really your policy
6098,2,southwestair you guys are so clever  httptcoqn5odugfqk
6099,0,southwestair i fly swa a lot  always purchase eb and never past a30 rethinking the swa process  very misleading
6100,2,southwestair amazing view on the approach to lax tonight httptcoa68d5fulmh
6101,0,southwestair today you sporadically changed my flight departure 5 times amp left two hours late flight uncharacteristic of u httptcotxhyj40llg
6102,2,southwestair i really appreciate you alls bhm commercial that aired today during bets bookofnegroes
6103,1,southwestair do new flights come out at midnight
6104,1,southwestair looks like on february 19 2015 we will open our schedule for sale through october 30 2015  know what time that will be
6105,0,southwestair yes  with extra 77 i wonder what are you going yo loose if there is room
6106,1,southwestair do you have all winners for imaginedragons destinationdragons
6107,0,southwestair have a flight from oakland to sna at 730 and i asked if i can take 530 even there are 5 empty sests answer is no 
6108,1,southwestair i had to travel to savannah ga once again on an airline i dont luv when r u going to fly me to savannah pleeeease
6109,0,southwestair could care more about their customer if there is a reasonable request 
6110,1,southwestair so i am flying chicagolaxphx just to go spotting at lax and phx airports then i am flying back to chicago 
6111,2,southwestair thanks for replying i sent my conf  i love aviation and southwest and all i wanted for my 18th was to fly swa for the day
6112,0,southwestair i am going to stop flying with you  delays everytime  this time due to paperwork
6113,0,southwestair thnx hopefully its just on the nxt flight up ive got 3 shows this wknd worst case ill just turn my sweatshirt inside out
6114,2,southwestair thanks for taking it up a notch leinenkugels craftbeer goodflight  norfolk... httptcotgsljjn6g0
6115,1,southwestair i cant look up my confirmation number at the moment on mobile the email is no longer in my inbox
6116,0,southwestair i receive bad customer service and ended up spending several hundred dollars to accommodate my family during each cxl flight
6117,2,"southwestair thank u for not leaving me 
me nice job running thru the airport to catch your connecting flight"
6118,0,southwestair it keeps saying that mobile boarding passes are unavailable despite having checked in and everything
6119,2,southwestair thanks so much for making my night  cannot wait for my trip next week httptconbz45jcd1r
6120,0,southwestair your app isnt working and i take off in like two hours help
6121,0,southwestair why cant you take me to knoxville yall are my fav help
6122,1,southwestair imaginedragons any info on destinationdragons  me amp sammijon3s need to know
6123,2,southwestair filing it now thank you for your response
6124,1,southwestair destinationdragons any word on winners of contest any chance for tix for the provo destinationdragons show fingers crossed
6125,1,southwestair i will be writing in about the service via email my company also transports well over 100 clients monthly via sw
6126,2,southwestair one heck of an airline httptcocyoonzftdc
6127,1,southwestair thanks   it is good to air on the side of caution
6128,0,southwestair i understand weather is not your fault but as a frequent flyer i expected better customer service ill be trying delta
6129,1,southwestair yay and are dependents with id wife children eligible to use this discount too how do you use it over the phoneinperson
6130,0,southwestair my flight was 952 leaving las vegas at 540pm arriving at chimid at 1100 pm
6131,2,southwestair woohoo that just made my day i looked and just couldnt find that thank you
6132,0,southwestair doesnt even have gluten free peanuts whyyy me
6133,1,southwestair when will dates to fly go past august 7 2015
6134,2,southwestair just had a great flight 4223 with damion he was the best damionflight4223
6135,0,southwestair please update your website
6136,1,yo internjohnradio mrerickv  give southwestair their plane back  theyre mad amp threatening to take away my companion pass luv
6137,0,southwestair kaneshow internjohnradio mrerickv this is everything now return that jet so we can go to miami
6138,0,southwestair where was the inclement weather other flights left dca today and this plane appeared to be coming from aus
6139,2,southwestair whoa thanks and thats what i wanted to hear early flight coming up thanks for the reply
6140,1,southwestair working on a piece about military discounts and am hearing you offer one can you give me specifics and confirm thank you
6141,1,southwestair imaginedragons  did they pick someone for destination dragons
6142,1,southwestair do you anticipate any cancelled flightlations for flights out of nashville tomorrow thank you
6143,2,southwestair thx  fingers crossed they are found
6144,1,southwestair do you have any info about when destinationdragons winners will be announced me amp my best friend are hoping to win thanks
6145,2,southwestair so far so good httptco16c9ex79rk
6146,1,southwestair just dmed you guys 
6147,0,southwestair leeannhealey i was all yeah sale fares i got places to fly oh damn right i live where swa doesnt fly why
6148,2,southwestair imaginedragons beatsmusic id love to hear them live at velourlive velourlive this saturday destinationdragons
6149,2,southwestair thats why i fly yall that personalized service
6150,1,southwestair k but who won destination dragons
6151,2,southwestair imaginedragons beatsmusic well timed tweet just boarded and will be listening on my way home
6152,0,southwestair it took ages for one snapchat story to load one one i will demolish you
6153,1,southwestair i dunno my travel information like what
6154,0,southwestair lost my sunglasses amp case on a flight 3933 last night  is there a lost amp found
6155,1,southwestair snapchat imessage instagram
6156,0,southwestair your wifi is shit fix that up before i jump out of the closest bloody fucking emergency exit
6157,0,southwestair we need help changing a name on a company reservationwe tried calling customer relations but there is a busy signal
6158,0,southwestair alas it was pretty full so we had to entertain ourselves with witty repartee 
6159,1,southwestair will do heart flying
6160,0,southwestair i am trying to book another flight and apply my credits that i had from another flight but i cant find them
6161,0,southwestair so frustrated with my experience with southwest 18 hours trapped in denver bc of mechanical problems worstcustomerservice
6162,2,southwestair awesome thank you
6163,0,southwestair weve now lost a whole day of our honeymoon very disappointed and frustrated with everything
6164,0,southwestair we have to stay in chicago overnight and meet up with our bags there i hope they stay put and dont get put on a flight
6165,2,southwestair luckily the people working the bso at chicago midway have been very attentive and found our bags in punta cana
6166,0,southwestair are bicycles that the 62 50lbs criteria free or bikes are automatically 75each way the faq page isnt very clear to me
6167,1,southwestair is there a way to dm you
6168,0,southwestair was wondering is there a reason why customer service is so busy been on hold past few days for many hours no answer help plz
6169,0,"southwestair open more kiosks at 
austinbergstrom three lanes to service a line of 50 people really"
6170,2,southwestair  pit gate a1 big shout out to the lady trying to track him down
6171,2,southwestair  i just had a great experience with your customer service team thank you luvsw alist
6172,2,southwestair is there a way to know who checked my bag on the curb she was awesome and want to be sure she gets a high five
6173,1,southwestair yall still fly in the cold right
6174,0,southwestair pls help me get this resolved amp reimbursement made  gracias rico pls send me private msg with phone number or email address
6175,0,southwestair alist preferred line phone wait was 15 minutes i hung up not feeling alistey
6176,0,southwestair how do i stop getting credit card apps i already have a card
6177,2,southwestair thank you for handling this for me glad southwest cares about what its flyers think
6178,2,"bingo ""southwestair thank you for bringing this to our attention well be happy to reach out to noah so we can make this right mr"""
6179,1,southwestair oops sorry done
6180,1,southwestair how come on mobile i cant proceed wo entering a postcode at purchase im from ireland and i dont have a postcode just
6181,0,southwestair tsa pre isnt showing up on my boarding passes and ive followed all of the steps please help
6182,1,southwestair i would but you need to follow me first 
6183,1,southwestair im not sure i did the messaging part right please let me know if you received it
6184,2,southwestair loveluv the addition of the passbook option
6185,2,southwestair thanks for the follow up so glad to get my bag back
6186,1,southwestair denver to phoenix i think were finally getting ready to take off
6187,1,"southwestair is your companion pass broken today 
purchaseerrorinvalidloyaltymemberaccountstatus sw900001vyil1xklrog24fs918ja"
6188,0,southwestair if you guys fuck this up again  i will never forgive you
6189,0,southwestair im smashed into a window by the giant guest sitting next to me 4386 no way this guy should have been given 1 seat
6190,0,southwestair im miserable on your orlando to vegas nonstop right now how big must a guest be for u to require 2 seats  im in 1a btw
6191,2,southwestair amazing service by your sw stewardesses from den to cun and from cun to atl and atl to lax thank u
6192,1,southwestair ftw  hope theyll sing us a song on our flight to phoenix today  terminal 2 humphrey httpstcomavigetbbw
6193,1,southwestair did you pick the winners for the destinationdragons  87yearslate flightr maybeijustlost whyyounoloveme
6194,2,southwestair lovedragonss lol im sorry im just seeing this now but lauren oh my god ahhhh
6195,0,southwestair bad weather and multiple cancelled flighted flights has us all scared  noted for next time
6196,0,southwestair good to know now  three sets of travelers in just 20 mins standing here waiting for mins to pass by
6197,2,southwestair once or twice a year hard to get vacation time from work sometimes but love flying with you guys
6198,2,southwestair just gave me tickets to see imaginedragons  at velourlive on saturday i cant even right now haha thank you
6199,0,southwestair doesnt want to deal with me but the world might want to know how they are treating their customers httptcoskkewqhssg
6200,0,southwestair so i guess you can get to the airport too early  need to wait 10mins to checkin really
6201,2,southwestair taylormdowns we share that value in common 
6202,1,southwestair is the 1750 bonus at 1800flowers still on or did it expire 21415
6203,2,southwestair karajusto ok we will thank you
6204,1,southwestair 8fkqw is the conf  thanks for the reply
6205,1,southwestair times change i guess httptcoosox9h7fwy
6206,0,southwestair worstthingever 2days late flightr our lost bag was fedexed somewhere do you know where cause we dont amp it was delivered somewhere
6207,1,southwestair app updated with passbook support httptcowrwqrublps via ubergizmo
6208,0,southwestair how do i know that my information is not found on other peoples account  i can see someone elses reservation rr  and trip
6209,0,southwestair i dont have a conference number  i spoke with courtney in texas and david before that they finally fixed mine after an hour
6210,1,southwestair any possible chance of swa bringing back service between lgabwi it would make it much easier to connect to the west coast
6211,1,southwestair please expedite missing bag claim 3526665682 thanks
6212,1,southwestair is there anything i can do to get tickets for imaginedragons at vinylvegas it would mean so much to me destinationdragons
6213,1,southwestair when does the new schedule open that takes us past 1031
6214,0,southwestair customer service said it was a known problem that they were using same confirmation numbers for domestic and international
6215,0,southwestair looks like my 1 yr anni trip has been replaced w someones itinerary worried abt who can c my flight httptcobape6rumne
6216,1,southwestair go south everyone
6217,0,southwestair why would i want to when the last time i did you screwed me out of my early boarding that i paid for
6218,2,southwestair thanks for the follow up  i appreciate it
6219,2,southwestair arrived in san juan early thanks for a great flight luv u
6220,0,southwestair jamesasworth has the worst corporate account manager 22 brent i will now take my 70plus flights to delta thank you
6221,1,southwestair just sent you a dm w additonal info
6222,0,southwestair a complete horror show flights bumped three times today before noon not how to run an airline cantblametheweather
6223,1,southwestair can i please go see imaginedragons on friday i promise ill only fly southwest when going back home to nh mhtforlife
6224,1,southwestair so important to accept others for who they are swadiversity
6225,0,"5 hour delay  shortly""southwestair brendanpshannon brendan we are so sorry to keep you waiting well have you in the air shortlyrs"""
6226,1,southwestair are you announcing any more winners to the destinationdragons imaginedragons  show velourlive in utah this weekend lucky
6227,2,southwestair thanks already subscribe and have a rr account had received a promo code last month but has since expired any new offers
6228,2,southwestair thank you kindly
6229,0,southwestair step 1 be less shot step 2 acknowledge customers other places than twitter step 3 dont suck so much
6230,1,southwestair so when do we find out who won the imagine dragons contest
6231,2,southwestair great job celebrating mardigras2015   you own the industry  another reason im nuts for you httptco8wbzorrn3c
6232,1,southwestair thank you
6233,1,southwestair planning a family trip to orlando in may and trying to figure out when to book to get the best rate any suggestions
6234,1,southwestair lemme come to destinationdragons  this university student could use a break from all these books
6235,0,southwestair im sorry for straying and going with americanair ive learned my lesson these attendants need some sw happiness
6236,1,southwestair i will not have my passport in time for my trip could i still fly with photo id thingsishouldknow ifeeldumb
6237,2,southwestair just added passbook support to their ios application finally i get to add them to my collection httptcolednocdqee
6238,1,southwestair how can i get tickets for feb 20 imagine dragons show
6239,2,southwestair im really craving your pretzels please send me some
6240,2,southwestair allows you to change a flight once for no fee yay i will always book flights with them americanair changes you 200
6241,1,southwestair give me tickets to the atlanta show and ill roadtrip from canada deal 
6242,0,southwestair its the poor customer service that i have a problem with
6243,0,southwestair it was this one but looks like the problem is now fixed httpstcocfi1e3kxa9
6244,1,southwestair sureill send a message now
6245,2,southwestairswadiversity we are ready to be inspired httptcos3esw5agum
6246,1,southwestair sent
6247,0,southwestair 3 days amp still not home not even off the ground 3 days pastmypatienceexpirationdate
6248,1,southwestair 10 revenue flights since the beginning of 2015
6249,0,southwestair understand you can only do so much but often it seems like a quick request to the desk is all it takes no questions asked
6250,1,southwestair looking forward to out power of inclusion event with very special guests we will begin promptly at 1130 am swadiversity
6251,0,southwestair tried to enter that rapid rewards contest link on facebook but all my browsers kept popping up security warnings 4 it
6252,0,southwestair just ohing a text message i received from an entitled jackass of a friend
6253,2,"""southwestair kirkwoodtiger hmmm how does the caribbean sound httpstcoaay5avg99b ld"" warm thanks"
6254,1,southwestair i have a flight to vegas coming up soon but haven't received any drink tickets late flightly can you help me out
6255,1,"""southwestair saysorrychris can you follow back for a quick dm sw""followed"
6256,1,southwestair all flights lead to vegas baby
6257,2,southwestair  apology accepted customerservicewin itravelalot httptcoz5znfwkkwp
6258,0,southwestair how does your pre boarding process work basically anyone who doesnt want to wait their turn can get a slip
6259,2,southwestair love your tv ad with the girl dancing makes me laugh every time and now i want to take a trip 
6260,0,southwestair its oki forgive you guys
6261,0,southwestair now its delayed until 355 getting yelled at by attendants not to bother them getting worse
6262,0,southwestair southwest is scheduled to fly to costa rica on march 7 but i cant book it online when will this be available
6263,2,southwestair yes i did and the bags came straight to my hotel thank you you guys rock
6264,1,southwestair  southwest is currently awaiting government approval for this route do we know when it will be official
6265,1,southwestair is offering companionpasses to atlanta residing frequent fliers httptcomdn5ed58ze
6266,2,southwestair thank you
6267,2,southwestair lovedragonss oh my gosh
6268,0,southwestair service rep didnt say i was dumb just had the tone of voice like i should have known about it
6269,0,southwestair it would be nice if i could talk to an agent rather than get caught up w a promotion amp then be hung up on
6270,0,southwestair i just wanted southwest to know that i dont think theyre as great as i used to anymore nothing to look into
6271,2,southwestair lovedragonss lauren im screaming
6272,2,southwestair lovedragonss lauren omg im dead im so so happy for you yes yes
6273,2,southwestair youre the best
6274,0,southwestair customer relations line had busy signal too called the normal line and the service rep thought i was dumb for not knowing
6275,1,southwestair ive never met my favorite band and it would be sooo amazing to win destination dragons
6276,2,southwestair lovedragonss lauren omg best airline ever
6277,0,southwestair didnt see travel had to be compete for unused funds by expiration date hidden in the fine print never saw that before
6278,1,southwestair lovedragonss ahhhh yes lauren
6279,2,southwestair lovedragonss holy fuckinf shit
6280,2,southwestair lovedragonss oh my god lauren oh my god oh my god
6281,1,southwestair my birthday is february 24th which is the date of the imagine dragons in flight concert btw
6282,1,southwestair lovedragonss lauren holy sht
6283,2,southwestair thank you thank you thank you
6284,0,southwestair after a long wait of over an hour my mothers bag did not make it we filed a report and are waiting thanks for your help
6285,1,southwestair  goes to court to gain access to delta gates at love field  httptcoilqzmmjiyq deltanews
6286,1,southwestair lovedragonss lauren im screakjmf
6287,0,southwestair when will sw return to customer service  business travelers made sw now sw ignores us
6288,1,southwestair are you guys gonna be giving away any tickets for imaginedragons at vinylvegas destinationdragons
6289,1,southwestair karajusto swa is willing to follow up finally
6290,1,southwestair is hiring for their emerging leader development program last day to apply is today apply here httptcojlhm0x7ukb
6291,1,southwestair when does pv get approved i am ready to go
6292,1,southwestair 3854 atl to rdu snow forecasted for raleigh this evening
6293,0,southwestair your app repeatedly crashed and failed to display my name when checking in was unable to use app httptco0kn7pjelzl
6294,1,southwestair sorry thought i did its done now
6295,0,southwestair no i have not
6296,0,southwestair yea but i was hoping to avoid the ticket difference amount as a birthday courtesy flysouthwest lovesouthwest mybday
6297,0,southwestair can sagerooski amp i use your luggage scale to measure our weight loss one scale for each foot  home is not accurate anymore
6298,2,southwestair oh my gosh seriously you just made my day week year no one will appreciate this more than me
6299,0,southwestair boarded plane only to be told to get off as it wasnt our plane now an hour delay 
6300,1,southwestair when are you opening the flights beyond august 7th
6301,2,southwestair pleasantly surprised to be boarding my flight on time this morning at flynashville good job
6302,1,southwestair ahhhh sorry just followed
6303,0,southwestair two hours on the plane at the gate this is undignified behavior for you and the apology isn't enough freedrinkcoupons
6304,0,southwestair she cut people off 35 minutes before flight time to check in bags for a flight that was delayed 2 hours i waited 8 more hrs
6305,0,southwestair i want to file a formal complaint against a disgruntled employee  laguardia who ruined mltple peoples travel plans yesterday
6306,2,southwestair awesome sending now
6307,1,southwestair i left something on a plane landing at midway last night because i am a responsible adult  got a number for me to call ty
6308,0,southwestair hi just got my tsa precheck  amp put it in my acct but its not on my boarding pass for a flight this pmcan it be updated
6309,0,southwestair why do your mdw gates have so many fewer seats than your planes
6310,0,southwestair really 15 hours on the plane and at the gate jax2bna like we haven't waited days to get home notokay
6311,2,southwestair thank you
6312,0,southwestair there is no option just to cancelled flight i dont want to change flight i want to cancelled flight
6313,2,southwestair thank you for your time
6314,0,southwestair lastly for a company thats trying to put the love in flying it would be nice to have someone personally address my concerns
6315,1,southwestair in my letters to follow i will be sure to include my rewards number twitter handle and email address
6316,0,southwestair flight 2078 to balt hit turbulence babies cried kids vomited chaos flight attendant caroline was a superhero
6317,0,southwestair by the way the flight number was 1703 please feel free to fact check my complaints about leave time amp baggage time
6318,1,southwestair finally got me home bnasnow
6319,0,southwestair therefore since ive received no recourse through phone i have submitted an email complaint amp a letter via mail will follow
6320,0,southwestair i consider myself a loyal customer to the brand but im astounded at the lack of concern about customers flying experiences
6321,0,southwestair this experience was the worse flying experience ive ever had to be met w contempt from your customer service makes it worse
6322,1,southwestair looking for cheap flight to vegas
6323,0,southwestair please let those with nothing in overhead bins to exit first fly a lot and only bring purse tired of running for connection
6324,0,southwestair all i requested was a refund of my reward points that i used to purchase the flight and he refused
6325,0,southwestair so today i call into customer service amp speak with wendell holton in the dallas office amp i am told there is nothing he can do
6326,0,southwestair we did not get a single answer from any southwest personnel after an hours wait no apologies no explanation
6327,0,southwestair i along with other passengers repeatedly asked southwest personnel what was taking so long where was our luggage
6328,1,southwestair took delivery of n8661a a new boeing 7378h4 yesterday httptco5z9styuqj3 dfw dal airlines
6329,0,southwestair next once we arrived to atlanta we waited a full hour before our luggage was placed on a carousel one hour
6330,0,southwestair secondly we did not begin boarding on time despite our aircraft being present and deplaned thus we left over 30 min late flight
6331,0,southwestair 2 bags fly free  so whats with all the carryons packingayak brianregancomic
6332,0,southwestair first there were cockroaches crawling on the counter at the gate and visible mouse traps under the seats at the gate
6333,0,southwestair i am completely displeased with the service i received on yesterday flying from lga to atl
6334,2,southwestair landed in nashville thanks for taking care of us httptcoryxbplgmnk
6335,0,southwestair when will you be accepting reservations past august 7
6336,1,southwestair thanks i just sent a dm with this info
6337,2,southwestair thanks for the info have a good day
6338,0,southwestair fs4ve7 when i corrected the attendants error she gave me attitude made a rude show of taking back nutsamp said well i was late flight
6339,2,southwestair deltapoints hey at least you guys are honest with your customers unlike delta
6340,1,southwestair first time flyer scheduled a roundtrip set on departure date not sure on returning date policyfees on changing re flight
6341,0,southwestair i just sent a screen shot of the incident report
6342,0,southwestair i couldnt fly you today amp it made the trip harder  had to pay for my checked bag devotedyyours but for today 
6343,2,southwestair oh no worries nl no disappointments here better to have no lounges than like delta who has them but does disappoint
6344,0,southwestair flight 4110 mco to isp delayed any details on why
6345,1,southwestair when will you have flights for october 2015 available
6346,1,southwestair ceo discusses possibilities of nhl vegas arena naming rights httptcot3e4sh5xng smusportmgt sportsbiz
6347,2,southwestair thanks for getting me back to nashville big thanks to the pilots on the 615 out of baltimore flying in snow landing on ice
6348,2,southwestair just did last night thanks for following up 
6349,2,southwestair for the win as always saved my day and got me on a direct to orlando 
6350,1,southwestair not possible to carryon and put in a closetoverhead had success doing that with other airlines thanks
6351,1,southwestair hi how do i add a flight to my account just created it
6352,2,southwestair deicing is important
6353,2,southwestair thank you for finally making your boarding passes work with passbook
6354,1,southwestair any delays today cakairport to orlando
6355,1,southwestair so was there a winner for destinationdragons 
6356,1,southwestair thanks for reminding me about my upcoming trip to florida but you really didnt need to httptcop6r5rt5ow5
6357,1,southwestair today is going to be the day i can feel it  thank yall for your support throughout were coming home nashville octavia
6358,2,southwestair i love and appreciate the fact that you guys rarely cancelled flight flights and are on time but i need a cancelled flightlation this time 
6359,0,southwestair  flight at 630 from fll kiosk just opened rude attendants because now everyone is late flight httptco2boh2mh3cb
6360,0,southwestair why is your website downnnnn  ugh
6361,1,southwestair courtsnod hopefully nashville is open i want to come home today
6362,1,hillaconlin southwestair hi get a solar charger from amazon game changer to plug usb into charge 
6363,0,southwestair will you please tell me if ill make my flight out of here tomorrow 8am ive been tryin for 3 days now to leave
6364,0,southwestair had a bad experience with them last week  they broke my bicycle that i had brought with me to do a bike ride in fla  why
6365,0,"""southwestair tinaisback im so sorry for your frustration did you get rebooked sw"" ive been rebooked 4 times still stuck smh"
6366,0,southwestair 75 minutes and still waiting for skis to be unloaded you should be ashamed its 130 in the morning
6367,2,southwestair neveind its been found and on its way thanks for making the process so painless
6368,1,southwestair what are your services what promotion you have at the moment modelodenegocio innovation innovacion businessmodel
6369,1,southwestair my bag was late flightchecked and put on a different flight from oakgtmsy having troubles tracking it down any help
6370,2,southwestair johnwayneair thank you both very much
6371,2,southwestair you are the official airlines of divadapouch aka thepoopqueen httptcoxxy2d2imnp
6372,1,southwestair im trying to get home to nashville ive been stuck in dallas 2 days will my flight get out in the morning
6373,2,southwestair once again i was able to change my flight without any fees oh and the two free checked bags  best airline ever
6374,2,southwestair a wonderfully nice agent in austin helped us out wish i remembered her name to give proper kudos
6375,2,southwestair hot stewardess flipped me off
6376,0,"southwestair where are our bags
we have a tv show to film"
6377,0,southwestair i am scheduled for the morning 2 days after the fact yesnot sure why my evening flight was the only one cancelled flightled
6378,0,southwestair update 35 minutes into this pilot has turned off ac no longer freezing but we are enjoying waiting for reload of all bags
6379,1,southwestair snow forecasted for raleigh nc tomorrow night need to know if theres a plan to reschedule flights into rdu wednesday night
6380,1,southwestair i need some help with a reservation
6381,0,southwestair it seems odd to be sitting on a plane that gets further delayed and you find out by txt not the 6 emp working on the aircraft
6382,0,southwestair really enjoying sitting at bwi with the door wide open and the ac on as they fix a baggage error sarcasm
6383,2,southwestair flight 4146 phi to den was staffed by a great crew freecomedyshow newlifetimecustomer
6384,0,southwestair engadget theverge wired reddit
6385,0,southwestair  your male flight attendants must being playing a game called who can be the bigger dick to people flight 952 to chimid
6386,0,southwestair when youre on hold with southwest for over 2 hours and it automatically hangs up on you iusedtoloveu httptcotefhpuwmdj
6387,2,southwestair has the best customer service
6388,2,southwestair big thanks to your team family emerg same day ticket experience was excellent 1st time flying with yall not my last
6389,0,southwestair this was the 3rd cancelled flightlation in 2 days due to weather in nashville 3 trips to the airport each time communicated late flight by sw
6390,0,southwestair i left my ipad on my flight 1831 from erw to den i opened claim 442998 it has so many memories on it plz help get it back
6391,0,southwestair   yes dale at baggage office was wonderful but not everyone is on the same page down there we had a 6 hour wait
6392,0,southwestair no one wants to commit to saying if this plane is getting cancelled flighted or not customer relations is closed patience gone
6393,0,southwestair  tried to leave monday all other planes left but mine now this one keeps getting delayed missed work have to pay for a cab
6394,2,southwestair  total win happy 7th bday on intercom chocolate flight kisses and a chance to hand out snacksthank you httptconklozcntto
6395,0,southwestair my luggage has still not been found luggage is not scanned until final destination so no way of knowing where it is
6396,2,southwestair thanks for your excellent response time and assistance all set 
6397,0,southwestair finally got through after 3 hours and all set thanks
6398,0,southwestair i did its just been such a disheartening experience for me and my familyand a lot of taxi money wasted
6399,2,southwestair cant wait thanks for the response
6400,2,southwestair got it covered thanks
6401,0,southwestair please help on hold forever to check in for flight
6402,0,southwestair my sister and her family had to drive 1200 miles because you did not accommodate a rebook in a timely manner horrible
6403,0,southwestair cant believe how many paying customers you left high and dry with no reason for flight cancelled flightlations monday out of bdl wow
6404,2,southwestair thank you for your help resolving my problem shannon rocks  even though rhonda didnt 
6405,2,southwestair thanks we will see what happens
6406,0,southwestair i appreciate that and not to be rude but it doesnt solve much you should at least cover the cost of stolen goods
6407,1,southwestair can u better define the plus one smaller type item on carry on requirements small backpacks
6408,0,southwestair youre 44 on blowing it with your customer service shotwest airlines
6409,2,southwestair glad it was finally resolved too too bad i cant get a free voucher to go with mine so i can have a friend travel next time
6410,0,southwestair she made it standby after her flight was cancelled flighted for no reason almost 4hrs late flight  conf fvf9yw  swrr 298033455
6411,1,southwestair im flight booking problems a flight to vegas any good promo codes
6412,0,southwestair very frustrated with your customer serviceopen seats on earlier flight 154 to change what a rip off
6413,2,southwestair all good now going to make it to boston on time im actually on your wifi right now
6414,0,southwestair  you are over 40 please start acting your age and stop with the shortshorts
6415,2,southwestair thanks for your assistanceyou guys rock
6416,0,southwestair no self help way to put in tsa pre check number for existing reservation very annoying 800 is not reachable
6417,0,southwestair why wont you let me leave newark
6418,2,southwestair hey yea i got thrueverything is good now well in 710 days when the voucher goes through  appreciate it
6419,0,southwestair i was in nashville and i had to drive 3 and a half hours to memphis but i made it as the plane was loading
6420,0,southwestair according to tv passenger interviews the landing was far from uneventful with heavy panic breaking to
6421,1,southwestair can you outline the policies for both scenarios
6422,1,southwestair who should i contact about a missing rapid rewards credit
6423,0,southwestair what are the chances you will be cancelled flighting all flights in and out of nashville again
6424,1,southwestair travelportland welcome to portland sun mt hood and southwest httptcoy3sahvx3zk
6425,0,southwestair  why are you the only airlines to cancelled flight all flights into bna been stranded in philly for 2 days hoping to get out in the am
6426,0,southwestair not very helpful trying to get out of nashvilleshould waive change fee for 218
6427,1,southwestair still havent been able to get through thanks for responding
6428,0,southwestair thanks but they told him he couldn't a few hours ago then my plane left  after i tried to do it stuck waiting for hours now
6429,1,southwestair has the winner for destinationdragons been announced yet if not when will they be
6430,2,southwestair on my flight today from rsw to grr i was able to snag a free sw agent to check for me it looks like we are finally all set
6431,2,southwestair yeah we figured it out  thanks
6432,2,southwestair thanks for the drink tickets hook up cant wait for my first international flight with you to nas pumped
6433,0,southwestair took our carryon bag with essential attire for a life changing interview tomorrow amp its not here can we expect compensation
6434,1,southwestair  i got rebooked for tomorrow
6435,2,southwestair hi i just saw a black history month commercial on tv amp im excited in support of this monthwill you all grant me 1 free trip
6436,0,southwestair took our bos to bwi plane for a flight to stl and promised a replacement  15 hours late flightr now 25 hours delayed not happy
6437,2,southwestair though i work for another major airline  i love your black history month commercial i thank you
6438,0,southwestair no we were in a large group majority of the 30 bags were soaked
6439,2,southwestair black history commercial is really sweet well done
6440,0,southwestair even with the 50 voucher for picking up my bag
6441,0,southwestair there from my first interaction with your people this morning after bad weather sorry but i wont be flying with you again
6442,0,southwestair yeah they told me it would be on the next flight i drove down and it wasnt i just drove down for a second time and they were
6443,2,southwestair much respect
6444,0,southwestair its not letting me dm you 
6445,1,southwestair imaginedragons when are we gonna know i have a math test tomoro and i cant concentrate destinationdragons
6446,2,southwestair thank you  thankful feelingtheluv
6447,0,southwestair im just praying you get me home alive
6448,0,southwestair i hope youre happy you have officially become the next americanair profitbeforepeople imo you will be bankrupt by 2020
6449,0,southwestair whats up with these delays throw some priority boarding my way amp ill forgive you  southwest southwestairlines
6450,2,southwestair i got it added thank you 
6451,2,southwestair great thank you best of luck dealing with this horrible winter
6452,2,southwestair thank you 
6453,0,southwestair needed my flight info so i can add my rapid rewards to my flight  first time i have flown with sw  wont do it again mad
6454,0,southwestair i keep getting disconnected after choosing the option unused travel funds on your automated customer service line sos
6455,1,southwestair flight 3111 n614sw departs mco enroute to indianapolis international airport httptcoqefkfwzo7d
6456,0,southwestair being old i will miss my connection and can sleep at oak or get a hotel on my own dime rubs me the wrong way i wasn't late flight
6457,0,southwestair not your finest moment in boston right now
6458,0,southwestair my bags are 1st woman said it would be there on the next flight not there so now ive got nothing big wigs help me out
6459,1,southwestair can i use points to book a rental car
6460,0,southwestair no thanks i think we have it straight
6461,2,southwestair thanks for taking care of me today  michele rocked the customer service gate 25 hou
6462,0,southwestair paid for my own 200 rental car just to not go through this for the 3rd day  
6463,2,southwestair i did thank you
6464,0,southwestair thanks i expected a wait just not that long 
6465,0,southwestair understand weather is an issue but on time cancelled flighted reinstated cancelled flighted with hardly any updates and doing nothing for me 
6466,2,despite mother natures best efforts southwestairs goodhumored folks got us home safely in an area heavily affected by winter storms
6467,0,southwestair sadly didnt get much help  as a travel agent this is so disappointing to me
6468,0,southwestair bos to msp msp to aus aus to bos site doesnt seem to display fields for the middle trip when i add the 3rd
6469,0,southwestair me not to be able to rebook another flight drove to atl to catch a flight was charged 40 just to get the a group i had
6470,0,southwestair has the worst customer service on earth will never fly that airline again
6471,0,southwestair flight yesterday cancelled flighted got to airport 4am today for an on time flight w was delayed cancelled flighted than reinstated which caused
6472,0,southwestair flight 4968 n8325d departs mco enroute to noairport httptcofd4snvkiem
6473,1,southwestair how are flights looking for tomorrow morning from nashville bna to fort lauderdale fll 
6474,2,southwestair awesome  thanks
6475,0,southwestair poisonpill76 im in same boat 8am flight to jacksonville get me out of here
6476,0,southwestair im concerned that you will cancelled flight my flight out of bna tomorrow am should i be
6477,1,southwestair think flight 1945 from bna to lax will get off the ground tomorrow please snowbama
6478,2,southwestair really appreciate the follow up i always fly with yall for a reason
6479,2,southwestair all pieces were found and safely delivered to our home this afternoon
6480,0,southwestair stop ur bs promos of anywhere starting at 79 i click and everywhere id fly130 the only place thats 79 is cle nothanks
6481,1,southwestair i have been in contact and know there are changes but its a destination you should really evaluate thanks
6482,0,southwestair i know one thing delta would never treat their customers like this
6483,0,southwestair why are yall trying to fly me to chicago when i dont live there send me home now bullshit ass customer service
6484,0,southwestair 4 flights cancelled flightled in one week customer service is 
6485,0,southwestair i have had 4 flights cancelled flightled through yall im sick of it 
6486,0,southwestair very poor customer service thru out each of my cxl flights i shouldve flew delta
6487,0,southwestair whats yall corporate number bc yall are not trying to accommodate me at all
6488,2,southwestair el paso dealsmay
6489,0,southwestair cant checkin online for 200 flight tmrw fr cancun undefined error amp 800 not workingfamily of 4 dont want cgroup help
6490,0,southwestair does anyone ever answer your phone poor
6491,0,southwestair we are 2 mins from departure of 4125 and no announced update nor an update to on time status everyone just standing comeon
6492,0,southwestair can i get any kind of update on the delayed flight from boston to houston at 730 really need to be back home tonight
6493,0,southwestair matteboss how long did you have to hold we waited 35 minutes and gave up
6494,1,southwestair i know it is hard to predict but how are flights from dallas to nashville tomorrow am
6495,0,southwestair any plans to make the southwest app for android not crappy
6496,2,southwestair thanks ill keep checking im trying to book our first disney world vacation
6497,0,southwestair thanks for taking such good care of my luggage httptcopivxean3jy
6498,0,southwestair yeah all 4 are rebooked for tomorrow am hoping the 3rd time is a charm for no cancelled flightled flights
6499,2,southwestair thank you i know yall cant control the weather i appreciate yall working to get my flight rebooked the last two days
6500,1,southwestair iiiii need help with my flight schedule haha
6501,0,southwestair can you make a premium wifi that i can pay 30 for that is decent slowfi
6502,2,southwestair about timeand just in time for my next flight thursday
6503,0,southwestair extremely disappointed with poor the customer service provided after cancelled flighting my flight today unprofessional
6504,0,southwestair i was helped by a nice lady at phx checkin i spent 4 hours on hold in 24 hours so might want to look at efficiency there
6505,0,southwestair i told myself last time i would never fly you again i really messed up today thanks flight 1802 worst airline ever
6506,0,southwestair done messed up now i have planned a trip to costarica for pennies vacatime 
6507,0,southwestair not as sorry as i was when i sat on a plane for 3 hours waiting for the engine to be fixed and then got my luggage lost but k
6508,1,southwestair on flight 771 tomorrow wed 218 denbna will we be delayed or cancelled flightled
6509,0,southwestair i did but it only shows one flight one way when i try to go to the home page and book roundtrip theres nothing available 
6510,1,southwestair were flying out tomorrow please dont cancelled flight lol 
6511,2,southwestair no worries at all i would rather be safe on the ground than take any chances yes tomorrow am if bna reopens 
6512,0,southwestair i do need help cancelled flighting my flight back your calls times are ridiculous
6513,2,southwestair fattuesday great job celebrating mardigras today at atlanta airport another reason im nuts for you httptco8wbzorrn3c
6514,0,southwestair your customer service is terrible youre terrible thought you should know
6515,1,southwestair when will the winners of destinationdragons be announced
6516,2,southwestair awwweesssooomee
6517,0,southwestair my pts expired i made a prchase  an online retailer to b told by sw that those wont show for 68 wks so too l8 2 keepmy pts
6518,1,southwestair you guys must have been swamped even took our corporate travel a long time to get in but everything worked out in the end
6519,1,southwestair tremendous job atlanta airport saw sw celebrate mardi gras another reason im nuts for you guys httptco8wbzorrn3c
6520,0,southwestair you officially have the worst customer service of any airline ive ever dealt with southwestairlines poor
6521,1,southwestair think you need to follow me for a dm
6522,0,southwestair fastest response all day hour on the phone never got off hold hour in line never got to the flight booking problems desk
6523,0,southwestair had to rebook through atlanta amp now drive to nashville had to pay ridiculous price difference bad weather good for business
6524,1,southwestair when do you all expect to open the reservation through november
6525,2,southwestair amazing customer service as well will definitely fly with you guys again if my instrument is involved 1010
6526,1,southwestair when are you going to be flying in and out of nashville the deicer is in are you short on planes and is it tomorrow morning
6527,2,southwestair your social media team just said sorry thankfully submitting a complaint got resolution from an amazing rep who called
6528,1,southwestair im scheduled to come back tomorrow finally but i dont know swa hasnt flown out of flynashville yet but delta has
6529,0,"southwestair flight 1613 cancelled flightled my wife is stuck in phoenix on the way from slc to san
thanks a lot southwest"
6530,0,southwestair i never got a cancelled flightlation text from this morning either bushleague or a number to call weakservice
6531,2,southwestair knows whats up that blackhistorymonth commercial just another thing to add to reasons why i fly with southwestairlines
6532,0,southwestair too late flight now
6533,1,southwestair can u get me on flt 3768 instead of 2522 rt now
6534,0,southwestair no but seriously wtf nochill httptcoesd3xd5v1r
6535,0,southwestair yes but they couldnt explain the 2 hour and 45 minute hold time
6536,0,southwestair mcogtdca flight almost full of people screwed by the msydca cancelled flightation united and usairways didnt cancelled flight swamistake
6537,1,southwestair can i take my electric skateboard on a domestic flight if so do same policies listed on your site for regular boards apply
6538,1,southwestair what is dm
6539,2,southwestair your employees were great
6540,1,southwestair confirmation number for new reservation is fp9m6y i am traveling with a 3 year old please email jennifercascinogmailcom
6541,0,southwestair why no charging station in san
6542,2,southwestair thanks for the reply something is off with the phones becuz after 2 dropped calls at 2 hours on hold i got through on 1 ring
6543,2,southwestair thank you for the vouchers after the long wait on the runway saturday night at bwi i really appreciate it swfan
6544,1,southwestair you need this song for your next commercial  httpstcoju9rhz4rqc swa love
6545,2,southwestair jh thank you i finally got through the second time
6546,0,southwestair 4914 i need to fly from gsp to dsm but claims theres no sched avail  i can book separately but why not together
6547,0,southwestair thank you  hung up after 1hr 7min on hold would you like me to dm you contact info
6548,0,southwestair your checkin system is poor
6549,2,southwestair haha thanks for the explanation
6550,1,southwestair employees spreading a bit of mardigras cheer at 730 this morning in atlanta  nftyconvention httptcottbty89ilo
6551,0,southwestair having some trouble checking in can you please add me so i can dm you
6552,0,southwestair wifi on yesterdays flight extremely slow a waste of 8 and lost the travel time for work
6553,0,southwestair my flight was cancelled flightled monday  just looking to cancelled flight and credit my card  thats all
6554,0,southwestair still on the ground gt30mins after planned departure and this is california no weather here originally told 10 min delay
6555,1,southwestair i understand wonderful miriam in customer service who was able to reroute me got any rental car discounts
6556,0,southwestair not yet supposed to get it early evening tonight dont want to have to go to the store and buy new necessities
6557,0,southwestair how it is not possible to call swa on the phone you put me on hold for an hour and then cut me off
6558,2,southwestair been with my gf for 25yrs shes from sf amp i live in tulsa swa always takes me there to see my love southwestluvsweeps
6559,1,southwestair hi there i just got my known traveler and would like to add it to a flight that i already purchased whats my best option
6560,0,southwestair nashville airport has runways open it appears southwest is only airline cancelled flighting flights is this likely to change
6561,0,southwestair been on the phone for about an hour waitingcan you please answer thank you  notcool
6562,1,southwestair tomvh just get the rr credit card and get the points of family that way
6563,2,southwestair sent thanks vp
6564,1,southwestair what does tsa pre on my boarding pass mean httptco0hmmqczkcf
6565,0,southwestair shes still stranded in dc sat until 330am with 100 other kids they were starving and exhausted
6566,0,southwestair flight 211pilot spilled his tea on the radio yay for delays almost an hour now
6567,0,southwestair i just sent it over
6568,1,southwestair hahayeah i did just making a joke
6569,2,southwestair thank you so much for stepping up your game and making my day after night of elevator music much appreciated
6570,0,southwestair used to love you but you keep rescheduling my flights  southworst
6571,0,southwestair where do we start ive already wasted 15 hrs of phone wait time already 
6572,2,southwestair  just talking to customer service united makes me appreciate you even more  they could learn so much from you
6573,0,southwestair my brother amp his girlfriend's flight cancelled flightled 3 times now leaving 72 hours late flight and dropping letter grades at school help
6574,1,southwestair thank you the email about rr pts amp how to gain more wasnt clear so all of mine r gone anything u can do is appreciated
6575,2,southwestair thanks for the response was able to get my situation resolved not a fan of mother nature today 
6576,1,southwestair is there any way to add a known traveler number to an existing reservation online  if not why not
6577,1,southwestair needs to offer a college student discount so i can fly home 
6578,0,southwestair you cancelled flightled my flight to bna i have flight from bna 2 mdw tomorrow am you stranded me in den ive been on hold all day
6579,2,southwestair thanks i think weve got it figured out
6580,1,southwestair from lga to san diego
6581,0,southwestair missing out on over 6000 points in one account theyre now spread over four assuming i create accounts for them
6582,0,southwestair right but the point was that my kids dont fly often but i do i bought four round trip tickets from dtw to phx so im
6583,2,southwestair i got a flight at 1155am on thursday but looking for something tomorrow anything available
6584,1,southwestair we desparately need yall to make a nonstop bnagt tul cmon itll be popular  right annebevi paulbev1  mikeabramson
6585,1,southwestair thank you for the response how can i got about getting the points onto my rewards account
6586,1,southwestair  tried to dm you it wont let me as it says you are not following me
6587,1,southwestair chances of flight leaving bna tomorrow at 620 am to lga
6588,2,southwestair got it squared away thank you i had a man on the inside help me out
6589,0,southwestair please pm me the number where i can lodge formal complaints thx
6590,1,southwestair just sent you a dm with the details
6591,0,southwestair good thing we noticed because she had rerouted 7 total passengers on an impossible triple connection as well
6592,0,southwestair your gate agent rerouted an impossible itinerary and we had to find a new airline to get us home super bummed about this
6593,0,southwestair do you do auto callbacks so i dont have to wait on hold
6594,0,southwestair received email wresos to my email that isnt associated to swa account i own with cc info for my sister fraud please dm me
6595,1,southwestair just did thank you
6596,0,southwestair your onboard wifi is so bad its taking me 20 minutes to send this tweet  working is off the table disappointed
6597,2,southwestair another great flight amp crew las vegaschicago 3397 thanks
6598,0,southwestair i recommend upgrading your ivr and using call back email and texting from a know caller
6599,0,southwestair an entire flight of luggage missing at dca  over an hour and nobody knows anything
6600,0,southwestair cbssoxfan you get to hold called twice only to be kicked offcalls 36 phonedied alistpreferred httptco1tzz0vbmbs
6601,0,southwestair why are you the only airline that is not flying out of bna today
6602,2,southwestair finally got through thanks
6603,0,southwestair  i have spent 87 minutes and counting on hold w you today after first 48 minutes i gave up trying again amp on 43rd min
6604,0,southwestair ive had on an airline everyone else has been great but she soured the whole experience for me hope shes not there next time
6605,2,southwestair thanks got put on the am flight tomorrow  dont have much faith itll get off the ground tomorrow though
6606,0,southwestair i think im shot cant find a flight that arrives before business san on thu really want to go too
6607,0,southwestair the woman working the counter in philly at 630 this am needs to be fired due to bad weather i along with other passengers
6608,0,southwestair was earlier for reflight booking problems flight im on now didnt get a screencap just said unspecified error and to call swa
6609,0,southwestair buying early bird was pointless you moved me to a diff flight bc first one was delayed so i lost my boarding position
6610,0,southwestair is there a problem with the website i tried making changes w the app and the site but got unspecified errors
6611,2,southwestair paytontaylor129 i love southwest and payton taylor
6612,1,southwestair rdu flights expected to be ok this afternoon and tonight
6613,0,southwestair super disappointed today first time weve had to stress and now book a flight on another airline while at the airport
6614,0,southwestair they put me on the next flight available tomorrow morning  any idea if bna will be open in the morning for my flight
6615,0,southwestair hey swair a very tortured boarding on flight 1971 due to one gate agent having to board assisted folks one at a time
6616,0,southwestair i understand a delay but to be stuck on the plane longer than the flight is unacceptable
6617,1,southwestair i absolutely will where can i send it
6618,2,southwestair no worries youre doing the best u can already cancelled flighted my biz trip still luv you rr 1079871763
6619,0,southwestair in my 30 years of flying i have never been so pissed off  to many incidents for just one flight
6620,0,southwestair heard apology 45 times in the gt60 mins i was on hold now flying from another airport at a different time but delayed again
6621,1,southwestair happily but you need to follow me in order for me to dm you
6622,0,southwestair i willmake sure to tell everyone i know about this all around horrible experience i will also post it on my business page
6623,0,southwestair and currently as im bringing my 3 year old to the bathroom im being rushed by the flight attendant
6624,2,southwestair no worries we got thru eventually i was just curious best of luck to you dealing with the weather
6625,0,southwestair not terribly inspired to call customer service in the future now
6626,0,southwestair also they said they couldnt even book the flight they were having to put me on hold amp have someone else do it
6627,0,southwestair the person i talked to couldnt do anything not normally available online other than the no charge part
6628,0,southwestair can someone help me set up a callback today
6629,0,southwestair how about when there are cancelled flightlations you just have a link to rebook like you did for initial storm issues
6630,0,southwestair there really should not be guidance to call via phone if you are that back logged i could have done it online in 3 minutes
6631,0,southwestair no had to rebook my flight myself and am about to board in bham
6632,0,southwestair please send me a number to call to talk to a person and not be put on hold
6633,0,southwestair flt 648 from buf to mco conffgkxv5 please also look into reimburse for car 587701925count that i had to cancelled flight
6634,0,southwestair almost 2 hours on hold now i just need to cancelled flight a flight and get a refund other airlines are operating
6635,0,southwestair you need to be more accommodating to your loyal customers not happy now
6636,2,southwestair yes thank you oct 25oct 31
6637,0,southwestair bernhardtjh i did eventually get through but that flight cancelled flightled  decided to drive but gave up holding to process refund
6638,1,southwestair already rebooked for tomorrow fingers crossed
6639,1,southwestair followed
6640,0,southwestair worst customer service terrible attitudes i dont care how big a storm  your employees need an attitude adjustment
6641,1,southwestair or you could send me a dm
6642,1,southwestair i am following you now i dont think i can dm until you follow me
6643,0,southwestair flight cancelled flightled out of bna do i have to reschedule now or can travel funds be put back into my account for future use
6644,0,southwestair are you kidding me  i needed help yesterday im now landed and waiting for my connection  never will i fly southwest again
6645,0,southwestair can i have my bags back   ding
6646,0,southwestair yeah bruh its bool yall niggaz just need to hire some more workers or something cause next time imma be forced ta disrespect
6647,2,southwestair always when i fly sw loyalrrmember
6648,2,southwestair thank you someone finally answered and was able to change my flight that was cancelled flighted bc of ice thank you for response
6649,0,southwestair trying to add my dog on the flight but cant get through
6650,0,southwestair i need to request a refund on my flight that was cancelled flightled this morning due to the weather
6651,2,southwestair thanks a ton
6652,2,southwestair luv ya too  i will sing a song for yall when i finally get on that plane back to nashville lovesouthwestair
6653,1,southwestair hi thanks do you have an exact link to that specific page on your site you can share  or is it under flight status thx
6654,1,southwestair notpghtimothy no exceptions for national awards
6655,1,southwestair any idea on flights to nashville tomorrow being clear or cancelled flightled
6656,2,southwestair is having a sale im delighted
6657,2,southwestair about time thank you
6658,2,southwestair finally integration w passbook is a great valentine gift  better then chocolate flight you do heart me
6659,1,southwestair gruber finally
6660,2,southwestair you guys are awesome dontchangeathing luv
6661,2,southwestair karen with customer service was very helpful thank you for providing one bright spot in a frustrating situation
6662,0,southwestair twitter says i cant dm someone unless they follow me  can southwestair follows my twitter thanks you
6663,0,southwestair thank you  twitter says i cant dm someone unless they follow me  can southwestair follows my twitter
6664,1,southwestair the 550 is sold out too
6665,1,southwestair myself and 2 others
6666,0,southwestair can you follow me flight cancelled flightled cant rebook online been on hold for 2 hours  would love to dm flight info thank you
6667,0,southwestair i also find it ridiculous that ive been tweeting to you since 350 am est and have still received no response 9 hours
6668,0,southwestair thanks yes i got through biggest frustration is that im no longer able to check in online for my flight after 4 cancelled flights
6669,0,southwestair why are flights still getting out of logan now you couldnt manage to get one out at 6 am when it wasnt snowing
6670,0,southwestair 45mins wait on the phone with no option for a callback finally had to hang up because my phone was dying customerservice
6671,1,southwestair landing early morning bwiairport after snowfall httptcoaprzspxige
6672,2,southwestair and thanks
6673,1,southwestair sure fhk2te am scheduled to leave this weekend but need to push to october
6674,2,southwestair its all good flight eventually took off and landed safely oh and i got the free cup o wine thx
6675,1,southwestair i noticed the rates increased a few days ago or the promotion ended any idea when another promotion will be coming thanks
6676,0,southwestair no flights out of nashville today are you kidding me why are other airlines flying and youre not so frustrated
6677,1,southwestair i am but it says yall are sold out me amp my coworkers would need to get out first available
6678,0,southwestair im trying to change a family vacation due to measles outbreak and havent been able to get anyone on the phone any help
6679,1,southwestair f5r3zz
6680,2,southwestair youve got a mess here at dtw but your staff is doing great
6681,0,southwestair challemann flying to lga in the dead of winter jvstatus ewr amp jfk is always the intelligent option
6682,2,southwestair great job with the passbook integration it'll really help streamline the commute to san fran 
6683,0,southwestair i need to reschedule a flight and ive been on hold for almost an hour this is ridiculous is there a best number to call
6684,0, southwestair condescension must be a quality your co rewards your tone reeks of it
6685,2,southwestair great job looking forward to my next trip being able to use this new feature
6686,1,southwestair  any update on flights in to bna today
6687,1,southwestair damn weather messing up everything serenitynow
6688,1,southwestair could you tell me if any upgrades are available on a flight out of stl tomorrow morning
6689,0,southwestair disappointed with customer service right now my flight was only one cancelled flightled at my airport amp now im losing 2 days from trip
6690,0,southwestair been on hold for over an hournot cool you guys
6691,0,southwestair ive been on hold for an hour amp a half trying to change my flight to bna not very happy with customer service right now
6692,1,southwestair got it thanks any insight into what will happen tomorrow
6693,1,southwestair any chance of adding laxgtjfk direct any time in the future
6694,0,southwestair thank you i was given this same reply 2 years ago can you direct me to an area i can learn more about the improvements
6695,0,southwestair just disconnected my call after 25 hours without even speaking to me octaviannightmare
6696,0,southwestair injured at check in yesterday u told me to go to dr on hold with swa for over hour trying to talk with someone suggestions
6697,0,southwestair trying to get through by phone to confirm that funds from a cancelled flightled reservation can still be used in the future can u help
6698,0,southwestair have you considered adding the well call you back when we have someone free feature to your support line
6699,0,southwestair ive been on hold with customer service for over an hour can you help
6700,0,southwestair ive been on hold for an hour now 5957 as i type this ridiculous all i need is the link to the chart that has routes time
6701,1,southwestair sent
6702,0,southwestair flight cancelled flightled reflight booking problems online has not worked on my second round of hold 3 hrs now any other options
6703,0,southwestair kudos to the rsw cs crew for rerouting pax to alleviate over sale due to down graded eqp 800 now 500
6704,1,southwestair trying to fly out of nashville tomorrow how is it looking
6705,1,southwestair do you think the flights out of nashville will be cancelled flighted tomorrow
6706,0,southwestair do you not try to get customers to their destinations no help to get on another airline if you had no flights for 3 days
6707,0,southwestair im an alist preferred customer and very loyal swa however your inflight wifi is no better today than it was 4 years ago
6708,2,southwestair  thank you
6709,0,southwestair too bad im getting this memo your reservation contains modifications that prevent you from changing it online fusturated
6710,0,southwestair almost 2 hours on hold 2 hours of my life i cant get back thanks httptcoiyuzm2puvs
6711,0,southwestair discount for three delays
6712,0,southwestair tried online and told i must call bc of modifications to my reservation been on hold for almost 2 hours
6713,2,southwestair  twitter   outstanding customer service  thank you
6714,2,southwestair finally
6715,1,southwestair trying to get through to cust relations is there another  to use
6716,1,southwestair where should i fly by may 3rd plz advise
6717,0,southwestair has the worst customer service of any airline ive ever flown
6718,0,southwestair i need updates on my flights 464 amp 3574 i have been on hold for over 2 hours
6719,0,southwestair himy flight bna to lga was cancelled flighted this morning1814 looks like other flights out of bna are taking off any chance
6720,1,southwestair can you link the article where it says the routes and what times the routes are likely to be like tuldal 100pm  7 none
6721,1,"""southwestairsouthwest mobile boarding passes now available in ios passbook httptcoxmrvr4lgeg httptcowjoc9f14su""torileggieri"
6722,0,southwestair cancelled flightled my flight out of bna today been on hold for an hour  frustrated
6723,2,southwestair beautiful thanks a ton
6724,0,southwestair tried to rebook online but it says that i have to pay 200 for difference in price please help
6725,0,southwestair im showing flight 4720 delayed again would my boarding pass still be good or was my seat given away
6726,0,southwestair cant update my flight online bc its been cancelled flighted twice already going on hour 2 on hold
6727,0,southwestair guys for real ive been on hold for 4 hours including one hangup please have someone reach out so i can get my  back
6728,1,southwestair  kind of early but any idea when dates through the first week of sept will come available
6729,0,southwestair the last 4 times ive arrived lasairport our gate has been blocked by a slow to depart plane leading to 3060 min delays
6730,0,southwestair been on hold for gt30 minutes about my cancelled flightled flight still not talked to anyone and flight is soon what gives
6731,0,southwestair hoping you answer the phone today
6732,0,southwestair husband on hold 25 hrs got disconnectednew wait 30 min cant confirm res due to the fact he booked on line nuts
6733,2,southwestair thanks do yall expect to be operational tomorrow out of nashville
6734,0,southwestair why have you guys jacked up the prices after you said prices were going to be lowered smh
6735,0,southwestair on hold for 2 hours and then you hung up 3 cancelled flightled flights running out of daycare for our kids who are trapped at home
6736,0,southwestair  this is really unhelpful why cant i rebook online httptcon5o43svl8i
6737,0,southwestair allows other passengers 2 harass u after their gate agents mistakefurious they are doing nothing about it amp my 6yo was scared
6738,0,southwestair flight was cancelled flightled and it wont let me rebook online wait time on phone is too long please help
6739,1,southwestair guys weve got to do something about the inability to check in online for international  flight that has 12
6740,1,southwestair is it a temporary site glitch or are you no longer offering flights from grr to geg after feb cant find any online 
6741,0,southwestair wont answer their phones horribleservice neveragain frustrated answerthephone
6742,0,southwestair we have been stuck in sju for several hours and no one is answering here really tough to luv sw no response is bad
6743,2,southwestair nice work on the update
6744,0,southwestair you guys there are we on hour 2 of our phone hold at 3am bc of volume or short staffing
6745,0,southwestair its cool that my bags take a bit longer dont give me baggage blue ballsturn the carousel on tell me its coming then not
6746,2,"jetblue yesterday on my way from ewr to fll just after takeoff 
wheelsup jetbluesofly httptco9xkiy0kq2j"
6747,1,jetblue i hope so because i fly very often and would hate to change airlines
6748,1,jetblue flight 1041 to savannah ga
6749,0,jetblue they werent on any flight they just came late flight your jetblue employee just informed us
6750,0,jetblue everyone is here but our pilots are no where to be found and my last flight the plane was dirty that i had to clean my area amp seat
6751,1,jetblue update on flight 462 would be appreciated when you have time thanks
6752,1,jetblue check dm please 
6753,0,jetblue hey guys why did my last flight earn me 0 pts httptco1sywlmtzek
6754,0,jetblue 2 aisles of empty evermoreroom seats and we cant move bc we didnt pay nonsense waste jetblue jetbluebos cheap
6755,0,jetblue 's marty st george really has zero clue how does he still have a job nobaggagefees httptcotjdzamhpew
6756,0,jetblue they booked me for tomorrow its 250 higher my 1st reservation is pgfryz get me on standby list 4 tonight would help
6757,1,"jetblue submitted hoping for quick decision tied to another donation we just received
proposal 27th annual gala
org boundless readers"
6758,0,jetblue but by cancelled flighting my flight and pushing me to the next day id lose 150 hotel which was why i was trying to get a sameday flight
6759,2,jetblue thank you for the information
6760,1,jetblue did you know that suicide is the second leading cause of death among teens 1024
6761,1,jetblue ok and in dominican republic what numbers
6762,0,jetblue ive tried on my phone and laptop 
6763,0,jetblue cancelled flighted my flight went with another airline 2 leave 2day they cancelled flighted also called jetblue amp got same flight but now 250 more
6764,1,jetblue sale please soon i need a tan
6765,1,jetblue yeah i have im on it looking for specific dates  i will just keep checking daily for a fare drop
6766,1,jetblue hello good afternoon how are you i need know how much flying for summer from june 13th
6767,0,jetblue just wondering if the website is having issues today trying to book a flight with my visa i always use and its rejecting it
6768,0,jetblue upset with the lack of communication weve received for our on time flight 1170 out of mco
6769,1,jetblue not for the dates or destination im headed 
6770,0,jetblue ive spent three hours talking to all different people most of which couldnt help i probably wont be using jetblue again
6771,2,jetblue great
6772,2,jetblue thanks great recap i wouldnt have been able to sleep  i was nervous the bad guy was getting away 
6773,1,jetblue flying w infant for the 1st time can i bring a canister of powder formula for a carry on andor use my plastic formula divider
6774,2,jetblue flight 117 proud to fly jet blue
6775,2,jetblue awesome thanks on hold now
6776,1,jetblue im not sure if you can do anything to help me with that but if you can thatd be great
6777,0,jetblue i had to call back five times to get someone on the phone who knew what they were doing by that time my getaway went up by 200
6778,0,jetblue are there really no flights from the bay area to chicago anymore lame so lame
6779,0,jetblue cant book a flight because of outdated forced optin verified by visa nonsense help a girl out i just want to get to sxsw
6780,1,jetblue stop trying to make fleek happen pointsme
6781,0,jetblue luggage fees wont b flying jb again at least aa gives platinum pass 2 bags tired of overchging bg herded like cattle2slaughter
6782,2,jetblue what are the chances of actually flying out of charleston today cold rainy weather in the south of all places
6783,2,jetblue i did see that working on picking up a trip or two as we type
6784,0,jetblue its poop and barely works
6785,2,jetblue thanks for the quick reply just wanted to make sure it wasnt just my account 
6786,0,jetblue your wifi is a lie and i hate you
6787,0,jetblue is there an issue with your website and logging on app too i know i am entering info correctly but cannot sign in 
6788,0,jetblue having trouble signing in to trueblue today despite right credentials getting we are not able to sign you in msg
6789,2,jetblue wouldnt mind paying for the snacks but no  for tix  great job guys
6790,1,jetblue flight 462 to boston delayed due to weather in tampa
6791,1,"more like baejet airways amirite

""jetblue terrybrokebad right back at ya"""
6792,1,jetblue are askamex amex plat holders provided access or a credit in the airspace lounge in jkf
6793,1,jetblue many thanks as always your employees are professional and courteous whenever i have the option you are my goto airlines
6794,1,jetblue come on and provide service from destin fort walton beach airport
6795,0,jetblue i appreciate the credit for my troubles but the lack of personal response troubles me
6796,1,"catfoodbeerglue youll enjoy this 

""jetblue our fleets on fleek httptco2thc9rkurt"""
6797,1,jetblue yer deals never seem to include nycgtpdx or nycgtpghwish they did
6798,1,jetblue airline trouble this winter amp not getting good customer service contact httptcoaqjn4hwnac  we negotiate resolutions for you
6799,1,jetblue thank you headed from lbc to oak 
6800,2,jetblue here you go your napkins pretty much say it all httptcooxy1jnpjm3
6801,1,"""jetblue our fleets on fleek httptcob5ttno68xu"" i just "
6802,2,"""jetblue ruthslobodin why not wed sure love to see you ruth justdoit youknowyouwantto "" you know me too well "
6803,1,jetblue do what you love and youll never work a day in your life 
6804,1,jetblue it drops 75 when i take off the other two people and vice versa back and forth
6805,2,jetblue you dont need to cut services charge more and give a better flying experience thats why i use jet blue in the first place
6806,2,jetblue longing to look into the blue eyes firstlove
6807,2,jetblue you all are the best flyfi  ondemand leatherseats hipunis legroom
6808,1,"sigh ""jetblue our fleets on fleek httptcow5nl0ay9bl"""
6809,1,jetblue  please start flying to guyana soon
6810,1,jetblue just leave certain things to the kids
6811,2,eatgregeat wowthx for thinking of us greg heard sobewff was amazing weve heard the same about jetblue ps thx for the info teamnkh
6812,2,jetblue annnndddd i just booked my flight that was easy
6813,0,jetblue thank you for credits however i submitted complaints about the property on vacation package hope you listen
6814,1,"""jetblue our fleets on fleek httptcoclu5pdprhp"" "
6815,2,jetblue thank you very much
6816,0,jetblue need your help im moving to dc amp i want to book a one way fare on your website it wont seem to let me am i missing something
6817,2,jetblue it will be glowing your crew and your aircraft sparkled you guys know about nokidhungry right might be a good partnership
6818,1,"jetblue jetbluecheeps my friend bought a ticket last night for one of these routes from you and it cost way more can you help"""
6819,1,jetblue i was returning from foodnetwork sobewff so i had limited carry on space in my tummy next flight ill try that snack
6820,2,jetblue glad you like it feel free to steal it
6821,2,jetblue your blue helped bring out the color of my eyes and i promise i didnt eat all the free snacks
6822,2,jetblue thanks to you customers like me stay loyal from check in to landing
6823,2,jetblue a320 pulling into the gate as the sunrises here at bostonlogan this morning jetbluesofly jetblue airbus httptcojgdu5us8dz
6824,2,jetblue thx for the quick response  yep i tried but it cant find the flight when i input the confirmation 
6825,2,jetblue wish everyone felt like you
6826,2,jetblue sounds great thank you 
6827,0,jetblue s once upon a sale that does not include btv as usual  jetbluehatesbtv
6828,0,jetblue cant link my flight from last week to my trublue account and 1800 num isnt answeringdont make me fly delta again dont do it
6829,2,jetblue was nice to see your veterans advantage program at the gate on sunday  mcokeep up the good work at  jetblue
6830,2,jetblue incredible pr team 
6831,2,jetblue thanks im finding lower fares already on other carriers with direct flights july 8  13
6832,0,jetblue if you can get us on a flight to vieques all will be good right now not looking promising
6833,0,jetblue i just dmd you
6834,1,jetblue offering special fares to gopuregrenada discovergrenada httptcombcehcszx3 caribbejan islandexpert httptco2zm4jkalzl
6835,1,jetblue i believe that the website said i could receive credit for upcoming flights since i cancelled flighted my last one is this true
6836,1,jetblue a month ago i had a flight booked but then had to cancelled flight it im now flight booking problems a separate flight for a different occasion
6837,1,jetblue hi friend question for you when you have a moment
6838,2,"""jetblue jannasaurusrex thanks for the kind words janna weappreciateyou trueblue"" and now im feeling like a boss jetbluefame"
6839,2,jetblue boarding the back of the airplane first like a boss sosmart jetblue frequentflyerappreciates alsoyayforsnacks
6840,2,jetblue sooo earlier i said i couldnt fly with you for my school trip but now i can 
6841,0,jetblue why was flight 1856 delayed to buffalo   it's a direct flight and the plane is at the gate
6842,0,jetblue we are missing our connecting transportation in puerto rico as a result need to get to vieques today
6843,0,jetblue we were supposed to be vieques by 3pm
6844,0,jetblue your customer service today was deplorable  there were plenty of ways u could have gotten us on that flight badcustomerservice
6845,0,jetblue absolutely the missed connection caused us to miss our ferry to vieques get us to vieques also flight vouchers prbound
6846,1,jetblue hi there any rough idea of when january 2016 flights will be made available
6847,0,jetblue why do this to me sending n598jb to uvf today and its a weekday why not a weekend 
6848,2,jetblue why are you always so amazing jetblue trueblue httptcoiimtjxcvlg
6849,0,jetblue ive experienced better service making connecting flight from united and americanair badcustomerservice jfk pr
6850,1,jetblue now out of a gates and into main terminal  dca natca members keeping watch from atct avgeek httptcohpsieaokwh
6851,2,jetblue great will do once i land in jfk
6852,0,jetblue service getting worse and worse plane cant fly waiting on a 2nd aircraft so much for planning
6853,2,jetblue haha ty do you know what time that lane opens at logan
6854,1,jetblue flight 1447 n351jb jblu arrives at flytpa following flight from westchester county airport httptcoxx2m2jxqep
6855,0,jetblue no seat assignment 5 mins before a flightline 20 people deep guess im sitting with the baggage marinadomine
6856,1,jetblue here we go again 2nd round trip to ca in a week trueblue
6857,2,jetblue sure is 
6858,1,jetblue wants customs at long beach airport for future international flights by ericbradleypt httptcoj6hb4jdver cc briansumers
6859,0,jetblue the worst flying experience ive ever suffered through id appreciate my money back
6860,2,jetblue after my second call to customer service and the fifth person i talked to an amazing rep fixed it in about 5 mins  persistence
6861,1,rt jetblue our fleets on fleek httptcowezumdimyf
6862,2,jetblue thanks so much
6863,0,jetblue my wife sent me a family invite but i never accepted it she should not be locked into a family account that never got created
6864,1,jetblue hey guys do you have a tail number assigned yet to flight 1373 for tomorrow
6865,0,jetblue i spent an hour on the phone with customer service only to find out that they cant help need help with family pooling asap
6866,1,at the airport ready to get this jetblue red eye going soooooo sleepy  noplacelikehome eventhoughits2degreesathome
6867,0,jetblue customer service says since my wife setup a family account that she now cant join mine for a year  help me fix please
6868,0,jetblue full to capacity i also pid extra for these seats perhaps the crew could be more helpful
6869,0,jetblue we have twice they said they cant dim those lights but they did on our first flight
6870,1,"""jetblue maatkare67 we hope youre still our bae tatianaking thewayoftheid""haa man"
6871,1,jetblue its domestic i just wanted more of an idea so i dont get surprised
6872,2,jetblue that makes two of us lol blushing
6873,1,jetblue would a storage container like this green one be acceptable to check in with luggage 18gal totes httptcomjtk2sfuhg
6874,2,jetblue happy anniversary its hard to believe youre 15 youre so young
6875,0,jetblue jfk nyc staff is amazing the lax jetblue sending an email with details but it was a disappointing experience jetbluecheeps
6876,2,jetblue 1680 super smooth flight and landing nicely done
6877,1,jetblue try harder take a winners attitude to your work
6878,0,jetblue you can do better than this and you can do better for me and all the passengers flight108 jfk to pwm
6879,0,jetblue we would have been up in the air by now now our new plane weve been redirected to has mechanical errors aka more delays 23
6880,0,jetblue you delay all my flights then you redirect my gate then you tell me had we stuck with the original gate we would have 13
6881,1,"""jetblue our fleets on fleek httptcovxn2j36m7v"" this happened"
6882,0,jetblue  definitely no note from whoever stole from me
6883,0,jetblue but the 4 hour policy when i called and they said i didnt report it soon enough what would have changed if i had noticed sooner
6884,0,jetblue  hopefully that will help someone in the future would there have been a different procedure if i had discovered the theft sooner
6885,0,jetblue  i did that as soon as i realized will they try to figure out who is stealing from peoples bags security cameras anything
6886,0,jetblue  i did but since i was stranded in syr without a ride i missed the window of opportunity to have rights in this matter 4 hours
6887,0,jetblue absolutely no worries im just never flying with you again ever even i have to hitch hike cross country passengersarepeople
6888,0,jetblue dont lose my luggage
6889,0,jetblue you just directed me to your mobile website where is the direct link get it together
6890,0,jetblue if i had made as many mistakes as you in as short a period of time i would i have lost my job at this point
6891,0,jetblue i understand why ur doing it but for someone who just traveled 2 hours to get here early relax b4 flight etc adv notice maybe
6892,0,jetblue not one of my four flights this trip has been on time what the hell is your companies problem
6893,1,stop this madness rt jetblue our fleets on fleek httptco7x9usbj2fv
6894,1,jetblue i cant find a good photo of it you got one goodnight
6895,2,jetblue fyi im onboard 616 comfortably travelling to jfk seat was no problem as you said thanks for making flying more civilized
6896,2,jetblue i like  follow jetblue 
6897,1,jetblue or she 
6898,0,jetblue datingrev mco to lag two hour delay and sitting in tarmac going on 40 minutes with infants crying on plane get us off this plane
6899,0,jetblue what maintenance  the flight landed from jamaica has to go through security then get to term 3 then cleaned then board
6900,0,jetblue thats not a answer
6901,1,jetblue if i ask ask the pilot will he tell me the name of our aiecraft
6902,1,jetblue airport code test go slc  bos mco
6903,1,"""jetblue our fleets on fleek httptcobbm6pabort"" ltltnow that is fuckin funny "
6904,1,jetblue do you have any flights with lie flat seating from stl to pdx on or around the date of march 5
6905,1,jetblue formally requests lbairport and longbeachcity to establish customs facilities for international flights httptcojbyvmsod29
6906,0,see what you started now nytimes rt jetblue our fleets on fleek httptcoatd2sm8hf4
6907,0,jetblue navigating through 2 rebooks due to flu amp ice to visit my mother  your cs reps have been so very helpful patient and friendly
6908,1,jetblue are all of your flights out of charleston tomorrow ontime or is there a possibility for delayscancelled flightlations
6909,0,jetblue well our plane just landed at the international terminal so they announced the 10 pm new time
6910,0,jetblue there were seats but after waiting on hold for 20 minutes they were gonenow she has to stay another night in charlestonvery pricy
6911,0,jetblue not ok to cancelled flight flight 1274 tmrw for weather amp to rebook 4 flight the next day when there is flight tmrw night no compensation
6912,0,jetblue i guess you werent able to do anything to improve the time and now it looks even late flightr going to be a zombie tomorrow
6913,1,"welp ""jetblue our fleets on fleek httptcokwuek1ukbc"""
6914,1,jetblue plan to repair its brand httptcoui9m8ypzh2 via wsj
6915,1,jetblue ok is i hope thy the bahamas next
6916,1,"""jetblue our fleets on fleek httptco7xmav13g2w"" httptcoela7tntcir"
6917,2,jetblue not trying to make you look bad on your website it says due to weather in the charleston nc its actually in sc not nc
6918,1,jetblue can your people working this contact me i have a project in the works
6919,1,jetblue when chging flight isit possible to pay the fare difference in dollars when the ticket was bought completely via point redemption
6920,0,jetblue were home you guys recovered now we can laugh about it and the extra day in barbados will you open cuba soon
6921,0,"jetblue am i the only one who had to look that up i must be getting old
 damn"
6922,1,"oh yeah rt jetblue our fleets on fleek httptcoftv2nwwqf1"""
6923,1,jetblue when are you guys flying it froward in the bahamas
6924,1,"""jetblue our fleets on fleek httptcom2wsg2olgo"" "
6925,2,jetblue btw thanks for responding quickly
6926,1,jetblue no its weird i picked other cities just to test those workednot the one i want works on phone though so ill use that
6927,0,jetblue flight for tomorrow morning cancelled flighted amp cant seem to rebook me they cant even get me a seat no clear answer on why cancelled flighted
6928,1,listen im not gonna deny this but rt jetblue our fleets on fleek httptcoenxv64rkbu
6929,1,rt jetblue our fleets on fleek httptcodsdebodmel
6930,2,jetblue you found my camera  thank you  you rock
6931,1,"""jetblue our fleets on fleek httptcog97habyep5""

smh"
6932,1,"how sway how ""jetblue our fleets on fleek httptcotqc96tkci9"""
6933,1,"um wut ""jetblue our fleets on fleek httptcom4uwcpxtxj"""
6934,1,alright someone has to stop this rt jetblue our fleets on fleek httptcolchvjolidg
6935,2,stop please rt jetblue our fleets on fleek httptcoeul6sdurbu
6936,1,jetblue shut the door on your way out 
6937,0,jetblue does transferring trueblue points within family pooling members cost  this is after having set up contributiontopool already
6938,2,jetblue gotcha thanks for the update im ready to go whenever you are  enjoy your evening
6939,1,jetblue our nonprofit arc would love tickets as we rely on airlines for extractions in saving abducted children and returning them home
6940,0,jetblue gotcha but lessening the delay  that parts not happening right
6941,0,social agencies this is why we cant have nice things jetblue our fleets on fleek httptcoqrxz0bgbtq
6942,1,jetblue  rt wmcactionnews5 new airline expected to make its way to mem httptcogbd5r1olsi
6943,1,jetblue  rt wmcactionnews5 new airline expected to make its way to mem httptcovo3eqsepqh
6944,1,jetblue  rt wmcactionnews5 new airline expected to make its way to mem httptcop6eef1zwzc
6945,2,jetblue well thankfully theyve got a nice food court herewhen will an update be posted
6946,1,smh rt jetblue our fleets on fleek httptcoirixaifjjx
6947,1,jetblue bucketobolts same
6948,0,"""jetblue our fleets on fleek httptco7im9rhivyr"" plz stop"
6949,1,"""jetblue our fleets on fleek httptcotnkixxrxhb"" "
6950,1,jetblue ceos challenge appease passengers wall street  the columbian httptcopg96ys9asw
6951,1,jetblue weepysweetmonty i heard youre planning on letting people fly in the overhead compartments why would you do that
6952,0,jetblue mrjustyn i heard companies were studying popular lingo for advertising but this is just depressing and embarrassing
6953,0,stop jetblue
6954,0,jetblue any idea what caused the delay on flight 1316 fll gt jax 
6955,2,jetblue worked now ty
6956,1,jetblue im just saying change can be amazing like miami 
6957,0,jetblue app still saying i cant dm you
6958,1," lololololol ""jetblue our fleets on fleek httptcoyxswfq9tgp"""
6959,0,jetblue once again my flight is delayed i hope i dont miss my  connecting please dont fuck me i have a girlfriend 
6960,1,jetblue lmfao
6961,1,jetblue whats good with a miami terminal
6962,1,"""jetblue our fleets on fleek httptcompi4yuo9jr"" oh word"
6963,1,jetblue everyone is overreacting keep up your swag
6964,1,"""jetblue our fleets on fleek httptco5kshtue6q0"" "
6965,1,jetblue my mom always said to never settle if your chips aint blue you just wont do
6966,2,jetblue i would prefer a similar picture but full of e190 tails but great shot
6967,2,so relieved im flying jetblue after listening to everyone at the neighboring gate bitch about spirit my airlines better than yours
6968,2,"""jetblue our fleets on fleek httptcog12sn5qsqz"" no yall better than this"
6969,1,"""jetblue our fleets on fleek httptcolsybglf59j"" lets keep it professional"
6970,2,jetblue we had 2 great flights into and out of the bahamas even during the bad weather in the northeast thanks for the great service
6971,1,omgee jetblue onfleek why jetblue why  how many people even know what that means lol
6972,1,jetblues ceo battles to appease passengers and wall street  waterbury republican american httptcofw3cy8hgdj
6973,0,jetblue received a voucher but if you want to improve relations be up front with passengers
6974,1,"""jetblue our fleets on fleek httptcoajm3bhjvaa"" foh"
6975,2,jetblue so excited to hear about your move towards international travel from long beach airport
6976,1,jetblue two rows
6977,1,"""jetblue our fleets on fleek httptcotejrn09tfw"" noooooooooooooooooo"
6978,1,jetblue hi guys do you have a general enquires email address please thanks david
6979,2,jetblue thanks so much for talking to me the article about twitter chats came out great httptcorkorhvr9z1 contentmarketing
6980,0,jetblue three hours on s delayed flight staring a blank screen at least a heads up so you could download a movie
6981,0,jetblue i hate you for this  httpstcog4wwr6vbrq
6982,1,"ha ""jetblue our fleets on fleek httptcozqutus7epw"""
6983,0,jetblue you really should be more proactive with passengers when you know the entertainment system isnt working at least let me get a mag
6984,1,jetblue hi i flew with your airline once in australia and saw zero kangaroos had this been rectified
6985,1,"no they didnt  ""jetblue our fleets on fleek httptco58b7swrpmq"""
6986,1," ""jetblue our fleets on fleek httptcobbaonx9txd"""
6987,1,jetblue how do i know if my flight was deemed a dark flight
6988,1,"bruh ""jetblue our fleets on fleek httptcow9bqiw0aou"""
6989,1,jetblue ceo battles to appease passengers investors  toledo blade httptcor4xjxqrx1z
6990,1,jetblue how can i check that i do not believe i was given a credit for that automatically 
6991,1,"""jetblue our fleets on fleek httptcohovuaisg16"" wtf "
6992,1,"lol k ""jetblue our fleets on fleek httptcoiux94rgc83"""
6993,1,"""jetblue our fleets on fleek httptcoxx5qscjll1"" brandssayingbae freberg15"
6994,0,"noooo dont do it please dont do it rt jetblue our fleets on fleek httptcolsxji0ouvr"""
6995,1,"""jetblue our fleets on fleek httptcopr3oebc2n2"" lol wut"
6996,1, rt jetblue our fleets on fleek httptcox7ilzqdwe2
6997,1,"""jetblue our fleets on fleek httptco4llwi5oxvo"" lmfaooooo hook me up with a flight"
6998,1,"""jetblue our fleets on fleek httptcofvyzjldton"" "
6999,1,jetblue indeed it was not 
7000,0,jetblue we had some major planewide directtv issues yesterday system kept being reset by crew member
7001,0,jetblue not helping since theres a bunch of us trying to get off at the same time
7002,1,jetblue need to get my 3yrold to nassau from sea to meet her greatgranny she was named after  who just turned 103 flyingitforward
7003,1,jetblue just got the time to reply and share my thoughts in greater detail via web form
7004,1,yasssss da fuccc rt jetblue our fleets on fleek httptcooaj5mnucha
7005,2,jetblue you guys operate a world class company and for that i thank you
7006,1,"""jetblue our fleets on fleek httptcowe7pf5ll1y"" lol"
7007,1,"oh wow sm ""jetblue our fleets on fleek httptcol0i8fnz3ku"""
7008,1,real rt jetblue our fleets on fleek httptcoerzht75kqz
7009,0,jetblue we havent even gotten off the plane yet i cant afford to miss my flight back to boston ugh
7010,0,sorry for unfollowing jetblue
7011,0,jetblue we just landed in vegas but not allowed to leave the plane just yet thanks for making me miss my flight at 1 pm fustrated
7012,2,"jetblue loved the service from the staff at newark today 

good service goes along way

i appreciate your preciation  

nj tampa 

"
7013,1,"why lord why""jetblue our fleets on fleek httptconlzs1ehnee"""
7014,1,"""jetblue our fleets on fleek httptcopa7dcjxlzl""

cmon fam just no ok"
7015,1,jetblue lord
7016,1,"you dont have to do this ""jetblue our fleets on fleek httptcoizfofgjzui"""
7017,1,jetblue when can we start flight booking problems flights for november
7018,1,"""jetblue our fleets on fleek httptcocrfrwpc1sx"""
7019,2,dont show these to larry fedora rt jetblue our fleets on fleek httptcoqqlzk2jkzr
7020,1,"no""jetblue our fleets on fleek httptcougfckermrw"""
7021,1,"""jetblue our fleets on fleek httptcorlwbj80ma5"" r u serious"
7022,1,why we cant have nice things rt jetblue our fleets on fleek httptcohp9rppcvhx
7023,1, rt jetblue our fleets on fleek httptcorinzysk6ki
7024,1,"""jetblue our fleets on fleek httptco1incncav4n""  wow"
7025,2,jetblue lolol smyc88
7026,2,jetblue shows us their sense of humor with these tongueincheek flight etiquette videos httptcogguaa1jvdf
7027,0,just in case you needed confirmation that on fleek is dead amp gone rt jetblue our fleets on fleek httptcog4o6yx7tmj
7028,1,but why rt jetblue our fleets on fleek httptcow0hoaewhws
7029,0,jetblue fights air
7030,1,"""jetblue our fleets on fleek httptcoq16xvwg0l6""  i have to refrain what i want to say"
7031,1,"""jetblue our fleets on fleek httptcodxn58rxdks""jameskraw see"
7032,1,stahhppp rt jetblue our fleets on fleek httptcovhfjgneozo
7033,0,"no jetblue... just... no ""jetblue our fleets on fleek httptcomb3ipgs8zq"""
7034,0,brands stop this shit no stop rt jetblue our fleets on fleek httptcoskebqktxvx
7035,1,"too late flight rt ""jetblue our fleets on fleek httptconj5ga1gds5"""
7036,1,"who did this""jetblue our fleets on fleek httptcokhzrccyp2a"""
7037,0,this shits gotta stop rt jetblue our fleets on fleek httptcopeq90pqmpp
7038,2,jetblue true maybe wish i had expedited security haha
7039,1,jetblue i hate the internet lol
7040,2,"why ""jetblue our fleets on fleek httptcoa7nvbj8ipx"""
7041,0,cmon this is worse than jetbae rt jetblue our fleets on fleek httpstcoyzxfe7au22
7042,1,welllllll rt jetblue our fleets on fleek httptcodhhomg2kix
7043,1,"""jetblue our fleets on fleek httptcoghjbp5gg67"" why"
7044,1,peak caucasity rt jetblue our fleets on fleek httptcocsnrpvy9b9
7045,0,i hate you all rt jetblue our fleets on fleek httptcoutdfqf5wpa
7046,2,power moves rt jetblue our fleets on fleek httptcot9s68korsn
7047,0,sir rt jetblue our fleets on fleek httptcof5ixyw8xyb
7048,0,"stop this ""jetblue our fleets on fleek httptcoac6zwmuoon"""
7049,1,"jetblue reading the nytimes ""jetblue our fleets on fleek httptcolvirtdtqly"""
7050,0,"stop the madness jetblue our fleets on fleek httptcoq5a7jtki5k"""
7051,1,jetblue why bro
7052,1,"""jetblue our fleets on fleek httptcoukm4e99dz0"" lmaoooo "
7053,1,jetblue delete this tweet
7054,1,"""jetblue our fleets on fleek httptcoy5qe9hcqzt"" why"
7055,1,jetblue well duh my grandfather just got hired as a tsa agent and currently at pwm
7056,2,"lmfaooo ""jetblue our fleets on fleek httptco1g9rnmyuqe"""
7057,1,jetblue also my party  me and my sister and mom are on three separate reservations will tsa lets us go through together or alone
7058,0,jetblue tatianaking thewayoftheid i feel only a few free travel vouchers will assuage my indignation
7059,1,jetblue is there also a way i can get a printed one for my records i keep them whenever i fly 
7060,1,jetblue window exits give it away
7061,1,jetblue when i check in tomorrow morning for my flight on wens can i automatically add it to passbook
7062,1,jetblue   its all a320s right
7063,1,who okayd this rt jetblue our fleets on fleek httptcoknuvuovhub
7064,2,"lol you guys are so on it  me had this been 4 months ago""jetblue our fleets on fleek httptcolycarltfhl"""
7065,2,jetblue wow keeping up with the times
7066,1," can you not ""jetblue our fleets on fleek httptcoudpq0fliqo"""
7067,0,jetblue you respond to complaints about cultural appropriation with more of it  youre  now below spirit airlines on my fly list
7068,1," ""jetblue our fleets on fleek httptco46am1bsi2g"""
7069,0,jetblue not really i have a flight to catch at 1 pm in vegas im praying i dont miss the flight
7070,1,no rt jetblue our fleets on fleek
7071,1,"really  ""jetblue our fleets on fleek httptcov5qwkyxsw6"""
7072,1,jetblue tell the truth  this is a pic of your social media community managers isnt it httptcoe2axlqzwvh
7073,0,jetblue martysg spoke to corp customer support already  shame  probably a reasonable and cheaper resolution to be had  regards
7074,1,jetblue lol the fleet on fleek i see yall ballin new jets on deck
7075,1,"""jetblue our fleets on fleek httptcojm4geyxby5""lol"
7076,0,we didnt need this rt jetblue our fleets on fleek httptcocpzb285o71
7077,2,i always look forward to jb rt jetblue bostongarden  looking forward to welcoming you onboard 
7078,1,block me bike rt jetblue our fleets on fleek httptco2z3hgqprsg
7079,0,jetblue any info on why flight 704 from sju to jfk is already delayed 2 12 hours
7080,1,"jetblue awww manbut i need to buy this ticket today and be home the 1st of march

where do i go for thisor can you assist me "
7081,0,"""jetblue our fleets on fleek httptcovw2v8gvngq"" "
7082,1,jetblue which type plane is flt 1065 from bos to rsw
7083,1, rt jetblue our fleets on fleek httptco4kh92mkotz
7084,2,jetblue toss this ticketits great pr and im sure every college student following me will be willing to rock out wit too 
7085,1,"you know what  rt ""jetblue our fleets on fleek httptcowjyas2d94n"""
7086,1,"please explain ...... ""jetblue our fleets on fleek httptcovosizh17sl"""
7087,0,jetblue im sick of yall
7088,1," jetblue our fleets on fleek httptcok66srfnw77"""
7089,1,"""jetblue our fleets on fleek httptcoxaspqdsqhe"""
7090,2,"""jetblue our fleets on fleek httptco3kvkd8yrxa""  lol wow"
7091,1,jetblue with 3 kids and 11 days 340  doesnt work and its months in advance
7092,1,"on the brink of bankruptcy ""jetblue our fleets on fleek httptco01ldxn3qqq"""
7093,1,"jetblue you havent got me just yet

can a 1 way laxnyc cost me under 190"
7094,1,xx rt jetblue our fleets on fleek httptcoxxppzo88j1
7095,1,"jetblue or

how about a 1way laxnycarea under 190 is this possible "
7096,1,"""jetblue our fleets on fleek httptcocxttxv2lmp"" "
7097,1,"""jetblue our fleets on fleek httptcoar0vaylmfc"" really jet blue lmao"
7098,2,lovely rt jetblue our fleet's on fleek httptcohi6fl1ax9e
7099,1,jetblue sent
7100,0,"""jetblue our fleets on fleek httptco5xgnyhgafz"" this is what i hate"
7101,1,jetblue looking to for low rates bos to vegas in late flight june for 3 kids and myself for a sporting event any deals or breaks
7102,1,"jetblue tell me more 

because i need a 1 way to nyc and i might choose you"
7103,1,"rt ""jetblue our fleets on fleek httptcofraqdpkyga"" hellobrittney"
7104,0,rt jetblue our fleets on fleek httptconfjauw16vzlt
7105,1,stahp  rt jetblue our fleets on fleek httptcobm2unraoni
7106,1,"""jetblue our fleets on fleek httptcot2qbgamfpc"" this happened"
7107,1,jetblue but virgin has wifi 
7108,0,jet boooo  rt jetblue our fleets on fleek httptco0wbjawx7xd
7109,1," ""jetblue our fleets on fleek httptcoqavvlaxlkl"""
7110,0,"no no no bad airline bad bops you with newspaper ""jetblue maatkare67 we hope youre still our bae tatianaking thewayoftheid"""
7111,1,xx rt jetblue our fleets on fleek httptcoy39yzdpbvu
7112,2,"yall tried it jetblue our fleets on fleek httptco62godfaknb"""
7113,1,"""jetblue our fleets on fleek httptcomb0hvfqb1t""see what ihop started "
7114,1,"""jetblue our fleets on fleek httptcorkwugmanm9"" lmao you know a white person said this"
7115,0,can you not rt jetblue our fleets on fleek httptco413gial0yl
7116,0,why jetblue let someone from black twitter in their multimedia department
7117,1,"""jetblue our fleets on fleek httptcouhumaskldv"""
7118,1,rt jetblue our fleets on fleek httptco826pkiq5hi
7119,0,delete your account jetblue
7120,0,do less please jetblue
7121,2,jetblue my family and i are excited to see you too
7122,0, rt jetblue our fleets on fleek httptconcguzdgdaq
7123,0,"""jetblue our fleets on fleek httptco8o3scr5efw"" smh yall expect me to trust a childish airline with my life nah"
7124,2,jetblue i love flying with u but i have a question why is one of ur planes called ny jets
7125,1,"""jetblue our fleets on fleek httptcohez4jk4zsk"" huh"
7126,0,"""jetblue our fleets on fleek httptcotlgoihqkvs""  make it stop"
7127,1,"lmao yall ""jetblue our fleets on fleek httptcolqjt2jvoys"""
7128,2,jetblue sounds good
7129,1,jetblue courteroy lolz on fleek
7130,1,jetblue whos running your tweeter using the word fleek
7131,0,jetblue this is enough for me to stop flying jetblue
7132,0,stop usingthisword if youre a company rt jetblue our fleets on fleek httptcofd2tnyctrb
7133,2,"""jetblue our fleets on fleek httptcojmnkj6bmc2"" jet blizzue in the hizouse"
7134,0,"""jetblue our fleets on fleek httptcolv9hwqdk9a""

cant fly you anymore we had a good run "
7135,2,jetblue very excited for the first time this sunday march 1 i get to fly jetblue flight 123 mint from jfk looking forward 
7136,1,okay rt jetblue our fleets on fleek httptco6h5uezh4cv
7137,0,"""jetblue our fleets on fleek httptcoyzh4zrqm0i"" really jetblue fleek  hell no yall petty"
7138,1,"""jetblue our fleets on fleek httptcoh11jglw74l""ayyy "
7139,2,jetblue  hahah  love flying jet blue tho httptco7vee44macm
7140,1,"""jetblue our fleets on fleek httptcomfssh2uhue"" lmfao"
7141,2,"""jetblue our fleets on fleek httptcovouufrn4js"" yasss jetblue  tell them "
7142,0,jetblue i just booked a flight with you guys im reconsidering that decision now after reading this tweet
7143,1,"they didnt just tweet this nah rt ""jetblue our fleets on fleek httptco1yln1gx4qx"""
7144,2,jetblue lmfao i love it
7145,1,jetblue woof
7146,2,jetblue i have a little more time then thatlol well actually a lot more 36 days more but im just excited
7147,0,why  rt jetblue our fleets on fleek httptcoi7ut2zvhco
7148,1,"""jetblue our fleets on fleek httptco3ltx7jkbo9"" is fleek dead yet now"
7149,0,but are your flight attendants fucking tho rt jetblue our fleets on fleek httptcowgyztnjcxm
7150,1,"""jetblue our fleets on fleek httptco2uaicfjrms"" no way"
7151,1,"""jetblue our fleets on fleek httptcopulp4i0w96"" smh"
7152,1,now put your baggage fees back on free rt jetblue our fleets on fleek httptcooxsa8btvtb
7153,1,bruhreal tweet from jetblue our fleets on fleek httptcodqny4aktg9
7154,0,nope rt jetblue our fleets on fleek httptco9shhtvioti
7155,1, rt jetblue our fleets on fleek httptcosrm13qbrzd
7156,0,jetblue no please stop
7157,0,jetblue well now ill make sure to never fly jetblue
7158,1,"""jetblue our fleets on fleek httptcobbhtlzgh2c"""
7159,1,"please dont rt ""jetblue our fleets on fleek httptcogdzadxzbya"""
7160,2,"lmao ""jetblue our fleets on fleek httptcoaiyc9wv5oq"""
7161,1,jetblue i digg it
7162,2,jetblue brandssayingbae well here we go
7163,1,jetblue i want you guys to be the first to fly to cuba from nyc
7164,0,"haha jetblue our fleets on fleek httptcokmanldqbh4"""
7165,2,"""jetblue our fleets on fleek httptcokvxs1lcqlp"" alynewton new fav airline"
7166,2,jetblue hopefully now my application for jetblue donut designer will finally go through the proper channels
7167,1,jetblue really
7168,2,jetblue looking cool
7169,1," ""jetblue our fleets on fleek httptcoyco9dikpt9"""
7170,1,jetblue no come on
7171,2,jetblue definitely lots of announcements and the app is great
7172,0,jetblue what else on this plane is ducttaped ohboy shouldigetoutandpush airplane flying... httptcor9zsvzurlw
7173,2,jetblue you bet
7174,0,jetblue sure did go south after breakfast though delayed three hours   
7175,1,jetblues ceo battles to appease passengers and wall street  waterbury republican american httptcoimvmpnqxai
7176,2,jetblue thank you appreciate that
7177,2,jetblue the chairs could use some tlc and more power outlets in the area would be a bonus headed to universalorl 
7178,2,jetblue thanks used phone instead of computer and it worked thx again
7179,0,jetblue someone should screen what you play on your flights httptcotny9uipha5
7180,0,jetblue for one way not letting me select to citystrangeand now some fairs look normal 
7181,2,alright jetblue done alternatively if youd like to charter a private jet for me to pitt i will gladly accept 
7182,0,jetblue great job getting flight 28 in 10 minutes early too bad were at 50 minutes and counting waiting for our bags
7183,1,jetblue absolutely my girlfriend and i will be flight booking problems our mexico flights in the next day or two will send a tweet when its done
7184,1,jetblue its time for a direct flight from jfk to pitt  official jetblue terminal 5  new york... httptcoqygxgmd3sn
7185,1,jetblue indeed i dont know whats going on in pittsburgh that weekend but its drawing a crowd via jetblue
7186,0,jetblue i believe its irina on the flipside super disappointed that eatup cafe isnt available on this bos gt sfo flight today
7187,0,jetblue all good i just have 2 remind myself that if this was 1914 i might be on a horse amp buggy so whats a little delay right
7188,2,jetblue good to know thanks so much
7189,0,jetblue unhappy with 4 hour delayed flight missed dinner
7190,1,jetblue he is a lap infant 4 mons old
7191,1,jetblue thanks
7192,2,jetblue thank you for the quick response i am trying to request abassinet for my son it would be great if you can help me with my request
7193,1,jetblue gerne 
7194,1,jetblue hey friends stupid question  can i split payment methods for a flight purchase example 12 debit card 12 billmelate flightr thanks
7195,0,jetblue  called jb 3 timeseverytime auto vmsgyour wait time should not be longer than 9 mins waited longer than 18 mins and no answer
7196,0,jetblue all correct for rates boston to pittsburgh wknd march 14 rates all of a sudden took off made plans came back to buy amp surprised
7197,1,jetblue expanding  httptcokk6eixifp5  nantucket aviation
7198,2,jetblue mark t  in austin was great handling my bag issue  thanks
7199,1,jetblue i believe you have to follow me so i can send you a message
7200,1,jetblue ill read this over a nice glass of wine right before i dig my heels into my next novel maybe travel is just what i need
7201,2,jetblue jeffhofmann denisejtaylor laurieameacham good one and indeed its jetblues finest day in history
7202,1,jetblue i would like the actual email address so i can follow up thank you
7203,1,jetblue and when did your legal department start running your social media channels
7204,0,jetblue nope the regular line was multix faster you literally direct all the wheelchairs and strollers into the same line as ems
7205,1,jetblue sounds fun how does that work
7206,2,jetblue thanks calling right now
7207,0,jetblue thank you but that isnt really responding to my request is it you are sending me into a generic environment on your site
7208,1,jetblue i know theres no actual mile high club but surely theres something i can join 
7209,1,jetblue hello my husband bought us a trip last night amp just noticed my last name is misspelled what can i do thanks
7210,1,jetblue to start 3xweekly embraersa e190 flights from washington reagan to nantucket between 19jun6sep avgeek
7211,0,jetblue i would like to communicate directly with a customer experience executive does joanna geraghty have an email address
7212,1,jetblue will you cancelled flight tonights 7 pm out of dfw to bos weather
7213,2,jetblue haha thanks you guys are great unlike the nyjets  gopatriots
7214,2,jetblue thanks
7215,2,jetblue it was booked through work but added upgrade on seat need the upgrade receipt
7216,0,jetblue understood but i watched as fam heading to fl was expedited when they had 25m to takeoff i am speaking at conference in sf
7217,2,jetblue thank you for the free flyfi makes an already great airline even better jetblue boston westpalmbeach flybetter
7218,1,jetblue whats the easiest way to get a ticket receipt can i get one at check in or can i get one online thanks
7219,2,jetblue thank you
7220,0,jetblue  any effort to fix your points system 11 days and a call to customer service and still no account update chasing points is no fun
7221,0,jetblue i tried had me running from curbside to selfcheck amp wasting even more time ended up flight booking problems united for  am so upset
7222,0,jetblue keeps getting better no water on the plane
7223,1,jetblue thats what i planned on but boston traffic due to recent weather was insane if i had been expedited i would have made it
7224,2,jetblue i wish you all the best of luck  im enjoying the luxurious free amount of leg space rn thanks
7225,0,jetblue i dont want jetblue tv i want jetblue wifi 
7226,2,jetblue great to see the redsox plane and your reminder you ny side by side at jfk catsanddogslivingtogether httptcokfuyyokufv
7227,1,jetblue  would love to go to hawaii to visit pearl harbor
7228,0,jetblue what is the deal with flt 460 today departure keeps changing when is it going why is it so late flight
7229,0,jetblue lol at your estimated departure time plane hasnt even started boarding yet you cant even get your delays right
7230,0,jetblue martysg you know how i love you jb but honestly when you have complex feedback those pulldown suboption formsmaddening
7231,0,jetblue said they havent started looking for it gave me a 25100 limit in nyc at the waldorf astoria and cant find 100 outfit 
7232,1,jetblue how can i best track deals and special flight offers im liking your international options
7233,0,jetblue yeah im aware of that hence my original msg to you
7234,0,jetblue 653 just for update that gate got moved to complete opposite end of the terminal airline is a disaster
7235,0,jetblue no i asked either way it doesnt make the flight less delayed
7236,2,jetblue 2324 from orlando to dca  and my awesome flight attendant is robert
7237,0,jetblue yes i filed yesterday around noon i have a claim number but they havent contacted me yet
7238,0,jetblue shocker my flight delayed an hour thanks for reminding me why i switched to delta
7239,0,jetblue as courtesy to mosaic members or anyone a request for water should be attended promptly daniel in flight 1557 should know better
7240,0,jetblue are you having any issues with online checkin my colleague and i are getting webpage not available after submitting online form
7241,1,jetblue no one yet but some fl 8162
7242,0,jetblue are going to let fl382 into a gate in bos any time soon were just sittin here on the tarmac  waiting
7243,2,jetblue thanks jb actually as a birder i love them too they just need to be outside it shouldnt be too hard to trap and move them
7244,0,jetblue not an issue but i think training amp information would help great ppl but service needs to switch from individual to group better
7245,0,jetblue rats thats a bummer
7246,0,jetblue is so sloooooow today
7247,1,"happy for sfo but hopefully youll add pdx soon ""jetblue we added two new destinations fll and sfo from las vegas in the last year"""
7248,2,jetblue flight from jfksfo was pure awesomeness mint class and tim our attendant was the best other airlines take notes
7249,0,jetblue terrible landing on 915
7250,0,jetblue flight was two days ago flight 1918 from pos
7251,1,jetblue wall separating in row 1 safetyconcerns httptcoztrdwv0n4l
7252,2,jetblue last sleep in cali back to jfk tomorrow night  looking forward to an another amazing flight with you all 
7253,0,jetblue woo update flight 915 is now possibly delayed by more than 2hrs  power of positive thinking people
7254,0,jetblue appreciate the response but already spoke to a mco and their response was there is nothing we can do idk if thats what you mean
7255,2,jetblue with the free wifi impressive flyfi httptcot1rypzebc8
7256,0,jetblue didnt find out my flight for ny scheduled to leave at 930pm is delayed by more than 15hrs until after checking in huge fail
7257,0,jetblue vegas desk said jfk connect would b held 4 us and 26 others on our plane now staff at jfk says weather was problem epicfail
7258,0,jetblue other jfk to boston flights went off with some delay but not this  epicfail
7259,1,jetblue i understand delays  we are all looking at a tv monitor at ur gate and it says current conditions are snow hence delay
7260,2,jetblue mint seats are awesome  emaleesugano best business class in the us
7261,0,jetblue  wtf stuck at jfk for 2 hrs in a delay to boston cuz u say snow  no snow on weather map  wtf
7262,2,jetblue thank you for getting me home and despite all odds i have reunited with my delinquent southwest luggage now homeward
7263,0,jetblue 2 words staff training what a joke
7264,0,jetblue is a joke missed my connecting flight by 5 minutes last flight of the day and they dont hold it  5 minutes
7265,1,jetblue sorry should have specified i meant ground traffic trying to get into the terminal
7266,0,jetblue any idea whats going on at terminal five at jfk seems to be zero traffic movement
7267,0,jetblue very disappointed with the lack of compassion from your baggage services dept i nearly had to beg get just for a courtesy report
7268,2,jetblue ok thanks safety first
7269,0,jetblue apparently the plane was delayed coming up from san juan monsoon there today
7270,1,jetblue thats ok it just sure seemed like it when jetblue tweeted us back and asked us to send selfies of us watching haha
7271,0,jetblue over 2 hour delay going from nyc to denver come on man
7272,0,jetblue amybruni directtv no oscars on direct tv on this flight we were so looking forward to it we were devastated 
7273,0,jetblue  fix your amp jet bridges  40 minute delay 2nd gatestill waiting  jetblues httptconcb2oncs9i
7274,2,kudos well deserved just wish the rest of my jetblue experience today measured up to their example
7275,2,jetblue ha ha can i get a wake up call at boarding time please  large coffee extralight extra sweet please
7276,0,jetblue didnt work flyfi plus couldnt access abc app so i spent 19 and still missed oscars disappointed
7277,0,jetblue  i think ill come take a nap at the terminal  
7278,0,jetblue safety might be your priority but organization clearly is not
7279,1,jetblue zakkohane pretty sure hes saying ricoh had great service down at bos  happytohelp
7280,0,jetblue 611 from jfk to las still delayed
7281,0,jetblue the lack of tv made it rough thats literally why i picked yall over the competitors
7282,0,jetblue but not reddit i work for the site and this is ridiculous
7283,2,jetblue thank you i am your new big fan 
7284,2,jetblue i do the best airline wifi ever thank you
7285,1,jetblue you just tight that youre 59 on the worlds best airlines list amp virginatlantic is ranked higher virginatlantic here i come
7286,0,jetblue i only take jetblue to travel and i have to go to maimi next year but you guys dont go to maimi why dont you guys go to maimi
7287,1,jetblue such a bummer  but i understand its a business deal thanks for answering me  much less sad now
7288,0,jetblue aka take stuff out of the checked bag then just carry on the extra weight for someone just had shoulder surgery thats just no
7289,2,jetblue pilot dont worry folks theres a backup for the backup for every part of this plane thanks guy
7290,0,jetblue can you take cosmopolitan off your blacklist trying to work 
7291,0,jetblue goodwill now at 12500  27000 x   fine   still want your new ceo to make a public apology to all passengers of flight 136
7292,0,jetblue thank you hopefully its soon we are supposed to leave at 1123
7293,2,jetblue thank you
7294,2,jetblue awesome
7295,1,jetblue okay so anything using contactless emv should work just your internal testing and training is currently apple pay specific
7296,0,jetblue hard when youre with your younger siblings and cousin and they just want to go on the airplane we should get better than this
7297,0,jetblue had a potentially stressful situation in reflight booking problems a flight which she diffused and helped make awesome
7298,0,jetblue even tho the extra 5 lbs are still going on the plane just as a carry on where is the sense what do you say to fat people
7299,0,jetblue i thought being a mosaic member had perks the best part is instead of checking the extra 5lbs im carrying it on 
7300,0,jetblue are yall going bankrupt or is inflation just really bad these days you went from 50 to 120 for overweight fees outrageous
7301,0,jetblue  if only the show was on the flight  no abc  oh well  ill live  nexttime andthewinneris
7302,0,jetblue ill call in the morning too upset right now
7303,0,jetblue im still waiting no answer
7304,2,jetblue ok thanks for your help
7305,2,jetblue love you guys httptco3x9nruovts
7306,0,jetblue the amount of money i spent on hotels for a week bc of flight cancelled flightlation another flight doesnt make up for the money lost
7307,0,jetblue being told jfk had a 5 hour delay this am which is reason for my delay now it cant be that hard to notify with 12 hours notice
7308,0,jetblue by far the worst airline in terms of service at jfk
7309,0,keep waiting time does not cost anything for jetblue hundreds people how payed thousand dollars with no feedback httptcoji2pg4gom9
7310,2,jetblue youre still the best
7311,2,jetblue abcnetwork please give jetblue all the permissions in the world im missing the oscars right now and its awful whyabcwhy
7312,0,jetblue thanks so the delay was the result of scheduling issues more than weather relate flightd problems
7313,1,jetblue shannonwoodward ill be checking often most probably when they hand the oscars out to the nerds geeks and badly dressed
7314,0,jetblue i am less concerned about the delay than i am about not being notified until i looked at the board that my flight was delayed
7315,2,jetblue thanks  i made it 
7316,0,jetblue after boarding flight 0510 the captain informs that he could exceed the16 hrs regulation and turned the plane around incredible
7317,2,jetblue thanks for the quick response fingers crossed the plane gets here then
7318,0,jetblue julesdameron considering accessibility is an absolute must equality
7319,0,jetblue how do we watch the oscars though right now no abc on flight  missingtheoscars
7320,2,jetblue thank you fingers crossed
7321,0,jetblue ooookay abc thats silly of you guess were watching the oscars purely on twitter reactions tonight oscars
7322,0,jetblue ive heard your new in flight tap to pay readers accept only apple pay i thought that was impossible amp certainly not emv compliant
7323,1,jetblue youre taking me to new orleans in two weeks so ill picture that while i shiver forevercold
7324,1,jetblue were flight 1472 ffl to lga scheduled departure 815p
7325,0,jetblue 2nd time in a row a flight out of jfk a disaster last time i wasnt allowed to fly stndby now a 2 hour delay wout notification
7326,0,jetblue oh right me and hundred people arrived back to the same gate we left minutes ago in sdq httptco7gb0hgw51t
7327,0,jetblue a bunch of flights are delayed from ffl to northeast destinations no announcements at the gate whats going on
7328,0,jetblue im dissapointed in the way paseengers on flight 0510 in santo domingo have been treated 9hrs to board the plane and no info given
7329,1,jetblue id appreciate that would also you mind contacting the pilot of my flight and request that i be allowed to announce over intercom
7330,1,shannonwoodward if you want we can keep you updated on whos wearing who amp whos with who amp who wins what were nice like that 
7331,0,jetblue  i did  they have no idea where it is
7332,0,jetblue thanks but still annoying especially if i miss my flight  can i tweet at the tsa
7333,0,jetblue hey jetblue  still waiting to hear where you lost my 98 surfboard between jfk and bqn airports
7334,0,jetblue your gif game is strong
7335,0,jetblue well but for now the only thng we can do is wait for someone to explain us the situation with responsibility httptcoml1jacpmch
7336,0,jetblue flight 98 den to jfk already 2hrs delayed any idea how that might change again due to weather forecast etc
7337,0,jetblue why close prechk at 8pm on a sunday at jfk  annoying
7338,0,jetblue your crew didnt say it was about safety if they say that i was glad to stay  check the information you give to the costumers
7339,0,jetblue you quite possibly ruined my entire first day in south florida bc of your disorganization getittogether
7340,0,jetblue im going to write a post on medium about the experience your customer service has tanked jetblue
7341,0,jetblue still no response from ceo i guess he is at the oscars  i bet his flight was on time  justwrong
7342,0,jetblue okay names of sj crew are alamo tatiana keep telling me to hold then leave desk ali told me he couldnt help bc going on break
7343,2,jetblue aha ok thanks was worried there might not be a seat at all  will do it at the airport tomorrow then
7344,0,jetblue that is a stock response delays not as frustrating as poor cust serv amp being told by 3 ppl to wait amp theyd come back but did not
7345,1,jetblue ricoh smith at bos provided oust and service
7346,0,jetblue 4 hr delay on flight to jfk via tampa amp worst customer service in san juan airport this after app not working all day
7347,0,jetblue just please get my luggage from 2070 onto carousel 5  logan airport and ill be able to go home
7348,0,jetblue what happens when i have a confirmed flight but no seat available during online checkin except for even more space upgrades
7349,0,jetblue thanks for the response just been waiting for 5 hours and really frustrated seems like no one at jetblue is concerned
7350,0,jetblue tx for the info just dont understand why you couldnt accurately estimate departure time earlier weather in ny is fine now
7351,1,jetblue hey me and my family have questions on a trip to disney world that we are doing in april  please follow me so i could dm you guys
7352,2,"""jetblue finleybklyncfs so glad to hear thanks for sharing the video"" me and jetblue are bff "
7353,1,jetblue no mgood just get me home
7354,2,jetblue thanks for the response we are hopeful
7355,0,jetblue update please on why flight 2601 continues to be further delayed
7356,1,jetblue ok tx will tell the guy sitting next to me at the gate
7357,0,jetblue thank you for not even coming with a solution great service i might sayas a trueblue member i am totally dissatisfiedthanks
7358,0,jetblue all day
7359,0,jetblue how about free wifi on flt 1254 out of pbi to make up for 25 hr delay treat us right
7360,0,jetblue why is flight 1106 delayed out to ny same problem
7361,1,jetblue is that a guarantee well see about that tomorrow morning when i have to fight for a seat
7362,0,jetblue thanks for the update preciate it hope it gets here been delayed 2 days getting back
7363,0,jetblue yes they are working on it hoping bag is on the next flight and will deliver home
7364,0,jetblue wellmy paid tickets have no assigned seats at all so essentially i wont be on this flight unless i pay more
7365,0,jetblue if seats arent guaranteed why do we pay for them when i called the rep said some other people booked our seats
7366,2,jetblue thank you for the refund of the change fee for a recent flight affected by our bizarre winter excellent customer service and focus
7367,0,jetblue yes please get me the seats we paid for
7368,0,jetblue flight 136 departs 214 am  finally  arrived jfk with no psgrs at 539 pm  thats a long flight aka bus httptcokfkjf1ztgi
7369,2,jetblue thanks for help cant wait to travel with and get out of the snow
7370,1,jetblue help  i left my nikon camera under the seat in front of me what do i do
7371,0,jetblue i hope your customer service reps are as reliablefriendly as they usually are so far you are not living up to your  repexper
7372,1,jetblue the man with the smell left nd now theres this stupid girl asking me questions can yall help
7373,0,fyi jetblue the last email response  we undrstnd this wasnt best 4 you but hope 2 wlcm u back onbrd n the future   nice touch lol
7374,1,jetblue i think i have it selected already 
7375,0,jetblue last flight was cancelled flightled then it was 2 hours to change a light bulb now sitting here waiting for maintenance unreal
7376,2,jetblue thanks for answering my questions
7377,1,jetblue that wasnt delayed or cabcelled
7378,0,jetblue i have to say that jetblue has officially lost a customer what a waste of all the points i have too i am yet to be in a flight
7379,0,jetblue  i will keep on tweeting until your ceo answers and personally apologizes to my wife and the passengers of flight 136 just wrong
7380,0,jetblue i think its safe to say that after 25 years of loyal jetblue flying we are officially done byebyejetblue
7381,1,jetblue i have someone driving me its best to get a wheelchair once i get inside
7382,1,jetblue finally finally
7383,0,jetblue token 7500 goodwill voucher for passengers stuck on flight 136 from phoenix today 3 hour mark how about a 27000 per passenger
7384,0,jetblue anything serious i should worry about
7385,2,jetblue cool are there stairs at jfk i can walk short distances but not stairs
7386,1,jetblue think about itboarding to a chill untz untz untzlike this httptcolj2larive0
7387,0,jetblue why are you making it so freaking hard for me to say good things about you  jetbluefail httptcov8sb0rbicx
7388,0,jetblue seriously what is your solution who exactly will help my 5 year old if theres a problem with the plane httptcovpdrplxj5a
7389,0,jetblue your scheduling skills failed the delay went from four hours to nearly six dont tell me you were snowbound in pbi
7390,1,jetblue the man sitting next 2 me at the terminal has a scent tht i cant quite put my finger on pls dnt let him sit by me on the flight
7391,0,jetblue sadly no i have the app but it also is experiencing difficulties the flight information boards are keeping me updated
7392,0,jetblue this is absurd should a stranger help my kids if theres a problem jetblue httptcolaiggef9kj
7393,1,jetblue i have a disabled seat in row 6 do i get to board earlier
7394,0,jetblue thanks for not guarantee that you can not deli ever my bags to my hotel when bag missed connection sfo customerservicenot
7395,1,jetblue flight 2008
7396,1,jetblue pittsburgh
7397,0,jetblue youre lucky were still flying you after todays landing gear failure get your act together and help us sit with our kids
7398,0,jetblue so the prefference option is not something that you honor so why having it as one of the services if not applied
7399,0,jetblue if you want to be helpful find us a seat dont quote terms and conditions jetbluefail
7400,0,jetblue do you really think its okay to sit kids away from parents srsly esp after your landing gear failure httptcox6syw3mdvu
7401,0,jetblue they absolutely guaranteed us we would sit with our kids your terms response is insulting  jetblue
7402,1,jetblue flight 1025 jfk to tpa 805am on saturday one way ticket
7403,0,jetblue whats your excuse this time for 1117 delay from lga to tpa i know the plane is in the air
7404,0,jetblue if you cant guarantee parents will sit with their children dont sell tickets with that promise jetblue httptcohdoxim6nz2
7405,0,jetblue once you go blue you dont go back
7406,0,jetblue why are there so many delays to north east cities
7407,0,jetblue kids fly dont hire people who dont care about them this guy jetblue httptcoclvlhfguzw
7408,0,jetblue i shouldnt be made to feel like a criminal because i want to sit near my 5 year old on a flight jetblue httptcoqgtcao1j2u
7409,0,jetblue usually i have such a great experience with you guys very very unhappy with you right now
7410,0,jetblue why would you hire a guy who doesnt care about the safety of children not remotely acceptable httptcolkfh9hyhw8
7411,0,jetblue whats up three delays so far resulting in over three hours of unnecessary extra waiting
7412,2,jetblue for the record that was less than a 10minute turnaround time for the answer from the question  jetblue rocks
7413,0,jetblue never had an airline refuse to help sit parents with tiny kids but this guy is willing to do it jetblue httptcomzzfgqfhu2
7414,0,jetblue from san diego with a 4 hour delay to jfkeven you have a amex  jetblue even having over 50000 travel miles youre still nothing
7415,0,jetblue it seems almost inconceivable that sitting a 5 year old alone is considered okay but this guy thinks so httptcoq9n6nzyspk
7416,0,jetblue third straight time that my flight has been delayed flying with you guys this will be my last trip with you
7417,0,jetblue youve let me down 215 delay at jfk because of inbound flight from syracuse really ishouldhavedriven
7418,0,jetblue a 5 year old cant sit alone on a flight this is absurd and this guy is a dick jetblue httptco2hxsdp0ha4
7419,0,jetblue being told by this guy that he will not help us sit next to our 5 and 8 year old on the flight jetblue httptco49flbgzzkd
7420,1,jetblue of my tray table is broken what do i do
7421,1,jetblue domestic  to be clear  i do not have to sit in your lovely terminal just need to be there 1 hour prior to boarding  thanks
7422,0,jetblue thanks for not sending me an update that our flight was delayed 3 hours unbelievable
7423,1,jetblue the fact that chrishasmadeusblush isnt trending is how you know im loyal 
7424,0,jetblue 5 hours delayed now in hour increments  really  amp as mosaic i still have to pay 25 to use lounge during this waste of a sunday
7425,0,jetblue no i havent done that yet is that something i can do online thx
7426,1,jetblue woof im on the red carpet httptcoiidrblnoox
7427,0,jetblue amybruni no wifi on this flight so we cant tweet you our oscar party pics at 37000ft bluecarpet  seabos
7428,0,jetblue thank you for the reply wouldve appreciated communication before checking in about the delay jetblue used to be my goto
7429,1,jetblue what confirmation number
7430,0,jetblue you also promised to change my wifes name on the account and it is also not done  wtf
7431,0,jetblue you guys really suck i just spent 40 minutes on the phone linking my credits to my account  they are still not there 12
7432,2,jetblue btw robin hayes is speaking at next months uschamber aviation summit he ought to give a shout out to his twitter team you rock
7433,1,jetblue follow for dm please
7434,2,jetblue oh and thank you for responding
7435,0,jetblue where is it coming from i thought tampa
7436,0,jetblue good perspective if only this safety concern had been expressed at some point before i arrived at the airport communicationiskey
7437,0,jetblue exactly why is my flight delayed 599 bdl to dca cant seem to get an answer
7438,2,jetblue thanks we are ticketed on stand by for flight 1970 i hope we make it out fingers crossed
7439,0,jetblue flight from bos  rsw tomorrow all i need is my wife  3yr old to sit together but no option when checking in
7440,1,jetblue is your partnership with hawaiian live earn hawaiian miles flying jetblue  if so how do i add hawaiianair to my jb flight booking problems 
7441,0,jetblue you left 175 people on a hot plane with no ventilation for over an hour and a half and then had to bus them to jfk because of 
7442,0,jetblue at what point in delays can i take a different flight to my destination
7443,2,jetblue thank you guys you are the best 
7444,0,jetblue you just dont get it  its not about the money its about people how about a public apology from the president of jet blue
7445,0,jetblue why when you book a flight now does jetblue separate a 3yr old from the mother isnt that a bit stupid checkin headaches
7446,0,jetblue does not fit in 140
7447,2,jetblue love it as always
7448,0,jetblue you never got my wife to her destination and you expect a 7500 goodwill credit will  make everything hunkydory you blew it
7449,0,jetblue every time i look at the flight status 30 more minutes is added to the delay how about some points for trouble
7450,1,as soon as i can sending my son home with you saturday jetblue
7451,0,jetblue hey awesome peeps whats up with flight 1159 from boston delayed 3hrs
7452,1,jetblue is there wifi on he plain
7453,2,jetblue what a great experience on flight from sfo to jfk seats service food everything is top quality i will be back very soon
7454,0,jetblue flights 1384 and 1583 i have picked up twice this week for 1583 and both times it was delayed 
7455,0,jetblue whats up with delays to and from boston today my sister is trying to go home and broinlaw trying to come to rdu craziness
7456,1,jetblue wondering if its possible for my colleague and i to get on an earlier flight laxgtjfk tomorrow can you help
7457,0,jetblue 118 to boston still sitting
7458,0,jetblue now we dont have enough money for parking in your garage this is your fault and im not paying for what should be 10mins into 3hrs
7459,1,jetblue hope so looks nice and warm in san juan 
7460,2,jetblue thanks for replyingi feel a little better well see how it goes 
7461,1,jetblue i usually dobut i didnt make the flight booking problems this timethatll teach me yea i have that going for me at least haha
7462,0,jetblue i waited 3 hrs for my bags and my flight was only 2 hrs
7463,0,jetblue should i bother contacting them i already checked into my flight 
7464,1,jetblue early last month via expediatheres an extra middle name and initial attached to my last name
7465,0,jetblue backlog is an hour at most this is over two  unacceptable
7466,0,jetblue your agent told us tsa didnt have a crew to get bags
7467,2,jetblue you guys rock
7468,2,jetblue my email is my twitter handle followed by gmail 
7469,2,jetblue awesome bestairlineever
7470,0,jetblue no baggage crew update  your staff is incompetent with no answers after 2 hours
7471,1,jetblue the whole plane flight 561 from lga to pbi httptco4ktk2hsmgy
7472,0,jetblue is blaming tsa for flight 584 luggage debacle  luggagegate
7473,0,"jetblue yoga it is tv service seems to be down though 
i look forward to that do much"
7474,1,jetblue w edits dear msbgu  your mbas need better benefits they should work for us how can we meet them
7475,1,jetblue of course i am
7476,0,jetblue you failed thats the answer please dont justify otherwise
7477,0,jetblue come on already delayed 2 hrs on flight 1415 as we waited for the pilot to come from boston now you reassign him endless trip
7478,0,jetblue when i got your alert i immediately started looking to rebook but we only had 11 minutes from reflight booking problems to catch a flight to srq
7479,2,jetblue i only fly jet blue
7480,1,jetblue perhaps you need to start recruiting msbgu 
7481,2,jetblue start including pto in your getaway packages and im all in
7482,2,jetblue thanks i will use the extra time to do some more shopping did somebody say duty free
7483,2,jetblues flight flight booking problems experience is pretty great
7484,0,jetblue still waiting to board and see if they will give us the exit row
7485,2,jetblue thanks for making my trip home mintyfresh next brandmance flight ill take more selfies love travel business
7486,0,jetblue  i shouldnt have to find them they should tell us ive flown jet blue since your first month the experience isnt what it was
7487,0,jetblue if my flight was delayed can i show up at the airport with the appropriate amount of time for the delay or do i have to go on time
7488,0,jetblue im over that honestly just would like to get going on the journey
7489,0,jetblue if that was the case why did your alert arrive so late flight fourhour delay dont buy it
7490,0,jetblue our flight out no tv now our flight back not seated together b6 620 maybe our fault still no fun
7491,0,jetblue i dont believe so thats not what the team has told us
7492,0,jetblue also not have food available even for purchase is quite shocking since this is a 5 hour international flight
7493,0,jetblue 1691 out of jfk no one has info amp no answers as to why we boarded the plane the team is in an awkward spot amp everyone is cranky
7494,1,jetblue i have a reservation for tomorrow morning but trying to get back 2 night bc other flight was going to jfk can i get on list at ctg
7495,0,jetblue  flight 1562 is still waiting for bags most of us checked in 12 hours ago people are missing connections  please help
7496,1,jetblue any way to get 2 ppl on standby list for flight 1970 fll to bos trying to find way home
7497,0,jetblue something to think about when you are dealing with people  just wrong  no excuses figure it out amp expect the unexpected
7498,0,jetblue i understand but wish you would have announced the delay 2 hours earlier vs sitting for 2 hrs at mco
7499,0,jetblue what gives delayed over 2 hours at mco to jfk every time
7500,2,"""jetblue 2littlebirds well captured brittany we love the clouds   enjoy the ride"" thank you"
7501,0,jetblue my wife was with our dog  they wouldnt even let her out off the plane  my daughter was at newburgh lives close by so wrong
7502,0,jetblue according to your ground staff it hasnt even been taken off the plane yet
7503,0,jetblue thanks for making an effort credit where credit is due flight 795 delayed 5 hours instead of 8 hours fwiw loweredexpectations
7504,0,jetblue at what time  all these passengers were sitting on a hot plane with no air and no communication for over 2 hours just wrong
7505,0,jetblue flight delayed at jfk 2 hours then 3 hours then 85 hours now its back to 5 hours with no explanation or apology
7506,2,jetblue thanks have a good sunday
7507,0,jetblue flight 1562 had a 4 12 hour weather delay but what is the 45 minute delay in getting bags to tired passengers
7508,0,jetblue 5hrs on tarmac yest b4 cancelled flight 12amtoday 3 hr delay why not send txtemail re jfk closed amp saved all trip 2 sit airport again
7509,0,jetblue flying out of buf 2 bos missing captain really delayed til 200 not happy
7510,0,jetblue it would be nice if the app would actually inform you that a flight is delayed
7511,1,his name is enzo  rt jetblue  setorii well hello there pooch whats your name dog httptcodlh9138hbg
7512,0,jetblue i know but i wanted to pass it along not good for the t5 experience esp for someone who flies 23 times a month
7513,1,jetblue flight 136 departed phoenix at 130 am
7514,0,jetblue so what about the plane stuck in newburgh wont start  it that weather relate flightd as well  these passengers on plane for 10 hrs
7515,0,jetblue thanks home to msy tsa precheck agents directing people after photo until scan beyond rude one grabbed and pushed children
7516,1,jetblue promo watch phone 33 at amazon check httptcolenaowfyvu
7517,0,jetblue your hold music sucks
7518,1,jetblue customer of the year httptcoepqqonho2h
7519,0,jetblue jfk t5 north check in 3 bag drop ladies 1 has been checking in someone for the entire time another doing check ins too
7520,0,jetblue no excuse though for 3 gate changes though
7521,0,jetblue if someone had bothered to inform us that the airport closed that would have helped
7522,0,jetblue get me home flight 2016 from buf to bos is missing a captain really
7523,0,jetblue nope this 845am flight is now not leaving until almost 5pm 5 i cant believe i paid money for this
7524,2,jetblue thank you we are finally at the gate
7525,2,jetblue flight to orlando is unable to serve hot bevies so theyve made movies and alcohol complimentary that works
7526,0,jetblue cookjaycook123 the only update we get is that they have no idea when we will get an update way to go hopeless
7527,0,jetblue amagrino will you cover the cost of my car service waiting time
7528,1,jetblue dont i always
7529,2,jetblue landing as usual great flight wiyh a great crew hello sunny west palm beach  jetbluerocks
7530,0,jetblue this is ridiculous we are on 15 hours coming up of waiting to deplane there are are newborns on board
7531,0,jetblue waiting at hpn on plane more than an hour since landing bc of no gate please get us off this plane
7532,0,jetblue too late flight several passengers are inebriated youre in league with big alcohol shame on you
7533,0,jetblue thanks for making my vacation not worth it again currently waiting on the runway for another hour to deplane
7534,0,jetblue letting me down in san fran no media rate whats the deal looks like this is the last time i fly anywhere with you
7535,2,jetblue they were amazing and thank you
7536,0,jetblue and have empty help desks
7537,0,jetblue there was a closure people here need to inform passengers not send them gate to gate w no info on boards re updated departures
7538,0,jetblue according to jfk plenty of planes are landing no problem there
7539,1,jetblue when will the system be up and running
7540,0,jetblue thanks for the third gate change httptcoufbdr5axeo
7541,2,"""jetblue 2littlebirds beautiful shot thanks for sharing using flyfi to post "" your welcome not on this flight it was a quickie"
7542,0,jetblue flight 1533 jfk to cartagena all at this airport bar singing the opposite of your praises were making a pact to never fly u again
7543,1,jetblue 795 to austin
7544,2,jetblue she helped me with my problem so easily and was so nice you guys rock
7545,0,jetblue what happened to our plane meant to leave  830 why do we have to wait for 1 from buffalo seems organizational error not weather
7546,0,jetblue where is the award winning service
7547,0,jetblue really not acceptable just informed plane wont start chartering bus to take passengers to jfk
7548,0,jetblue how much longer to jfk opens i am a diabetic and i need sugar plane dont have nothing
7549,0,jetblue flight 16 now sent back to the gate even though the app says its leaving anyone have a clue its 36 and sunny at jfk
7550,0,jetblue u guys have 2b kidding no help anywhere 5 hour delays still no answers bad cust service idlovetoask httptcodpx3yogtej
7551,0,jetblue they are now being sent off the plane does anyone at jetblue have a clue
7552,0,jetblue unfortunately i was so startled and rushed i didnt get the name but will provide a description in my expanded email  thank you
7553,2,jetblue your customer service agent bonnie is amazing on the phone she deserves a promotion
7554,0,jetblue just a very rude rep while trying to book family vacation using trvl credit on phone w new rep now who is being very helpful
7555,2,jetblue bos everything current now thanks for the follow up
7556,0,jetblue its sunny and gorgeous in ny actually whats the real reason
7557,2,jetblue thanks for the info already doing it now before we board looking forward to the future upgrades jetblue httptco5db9esbnzg
7558,2,jetblue things happen its ok just wish i was on the beach and not in the airport
7559,0,jetblue its been 3 hours why have you not sent the plane from the hangar for flight 1533 at jfk this is absolutely ridiculous
7560,1,jetblue any idea when the flight will actually take off
7561,2,jetblue i love jetblue  flyfi when will we be able to charge our devices on domestic a320 flights thanks httptcoobqiro1buj
7562,0,jetblue still sitting in plane in newburg this is getting ridiculous no way to treat loyal customers
7563,2,jetblue touchdown jfk well done pilots of jetblue flight 226 jetbluerocks
7564,0,jetblue whats the delay if the system isnt down
7565,1,jetblue  not blaming jet blue  this wasnt weather cant have planes in the air and runways a mess thats a disaster waiting to happen
7566,0,jetblue dont think any1 rly knows whats goin on supposed 2 leave at 830a then 9a then 930a then 10a then 11a then 1130a now 12
7567,0,jetblue that is not very gracious of jetblue to tell me where i can go buy water or a snack when our flight is delayed over 3 hours
7568,1,jetblue and ask she load the bag for my flight
7569,0,jetblue after applying my new tag she left my bag on the ground rather than loading on the conveyer belti had to walk back 50 yards
7570,0,jetblue get flight 16 into the air
7571,0,jetblue thats not weather relate flightd  you are just being nice and blaming the weather  airport just wasnt prepared investigation time
7572,2,jetblue if i had my tux itd be a date umosaicmecrazy httptcohap4gbostu
7573,2,jetblue thanks for the personalized customer service cannedtweet autoresponse
7574,0,jetblue then this agent demanded i remove my old luggage tag every other airport the jb agent politely handles it
7575,0,jetblue im also a mosaic customer and fly jet blue alot
7576,0,jetblue its not so much the delays as the fact that the flight is still coming up as on time on your app just give us an honest estimate
7577,0,jetblue she waved someone behind me to step forward although i explained what happened and indicated my need to make my flight
7578,0,jetblue 489 flight 589 is departing before we even board
7579,2,jetblue i knew there was a reason u were my favorite airline just read you answer on twitter in globe this morning great job
7580,0,jetblue heres part was at bag drop inserted my jetblue cc didnt print pass agent standing in front of me refused to print my pass
7581,2,jetblue its only because im wearing truebluecolors
7582,1,jetblue flight16
7583,0,jetblue thats not what i heard weather was fine this morning flight 136 was circling for some timesomeone forgot to clean the runway
7584,0,jetblue when its 30 mins past scheduled time w no departure in sight a flight no longer qualifies as on time updateyourwebsite 489
7585,1,jetblue whatever your lil mint heart desires httptcowmx12f33zc
7586,0,jetblue how can your entire system go down no it really
7587,0,jetblue appreciate the heads up at 1045 that my 11am flight was delayed bc the crew is stuck in boston communicationfail dobetterjetblue
7588,0,jetblue seriously system down no it
7589,2,jetblue yup we know not your fault just not ideal sittin for over an hour but as always your staff is great
7590,0,jetblue just had a horrible experience with check in agent at fort myers ill document and send details off to boston
7591,0,jetblue flt1533 to carta what is goin on 1st told plane coming from hangar then gate change now no one knows wat plane were getting on
7592,1,jetblue have a cpap machine for sleep apnea is this ok to carry on if i also have a small bag for clothes
7593,2,jetblue got it thanks the quick reply
7594,0,jetblue isnt this something you should do  why should i tell your crew how to do their job
7595,0,jetblue your app needs updating says my flight is on time when we are well past boarding time with 2hr delay httptcobtvpxtzju0
7596,1,jetblue do bags still fly free or have you started charging thanks
7597,2,jetblue had a great experience working with glenn coles at buffaloniagara airport top notch employee
7598,2,jetblue well the last update was in the right direction at least ill keep my fingers crossed
7599,1,jetblue charleston  from your app guys as of a few minutes ago httptcoseulpvfn95
7600,2,jetblue thx social media person
7601,0,jetblue are there airportwide delays at bos or did we just get unlucky with 152
7602,1,jetblue just left laguardia nowsunshine in a little over 2 hours
7603,1,jetblue i hear you and safety is 1 i think we can get to jfk though now so lets help the pilots passengers amp crew get there safely
7604,0,jetblue is jfk still closed tryna get out of ft lauderdale on flight 502 just want to get home to nyc
7605,0,jetblue woulda been nice of you to let us know that or post it your boards still show the flight on time
7606,0,jetblue  hmmm it says im following you we just got deiced but still haning around for the runway to clear
7607,2,jetblue always mosaicmecrazy sunrise bestairline nofilterneeded amp how can you not love flyfi... httptcony6cs7jruv
7608,0,jetblue flt 136 from phx delayed 2 hrs circle 1 hr divert to upstate ny just sitting for 1 hr no communication horrible
7609,2,jetblue they miraculously fixed the plane kudos to shoe ever it was
7610,1,jetblue thats cause were trueblue its ur love that keeps liftin me higherandhigher httpstcoxgfs6tjtmo httptcoixm3t5mizc
7611,0,jetblue all your online resources  say were on time but clearly we are not  this is not very information age of you
7612,0,jetblue  no crew at our gate
7613,2,jetblue  yall are really better then american airlines though
7614,0,jetblue why dont you tell them to update the boards
7615,2,what can i say other than when it comes to my brandloveaffair w jetblue ur my soulandinspiration httpstcoigkogywksr umosaicmecrazy
7616,0,jetblue issue is jfk pilot explained once jfk reopens we can get scheduled back there but why cant we divert to lga closer than acy
7617,0,jetblue you want me to talk to the wall
7618,2,jetblue great service from pbi to hpn thanks
7619,0,jetblue its poor flight management there is   no reason why a scheduled 800  pm  flight to takr off at 1100pm 
7620,1,jetblue hi is there a way we can check to track the flight that will arrive amp that will be our flight to depart
7621,2,jetblue done thank you
7622,0,jetblue note the time this was taken now at 906 am and flight still listed as on time for 910 when im not onboard httptcozvfmxnuelj
7623,1,jetblue  will do
7624,0,jetblue why is my 910 flight listed on time when its 904am and im not on the plane yet httptcoieg2obcepp
7625,1,jetblue ok should i start looking into other flights
7626,0,jetblue ok we got as far as atlantic city due to jfk being closed can you get us to hpn or lga please
7627,1,jetblue on flight 622 from nassau to jfk not showing cancelled flightled yet but assuming it will be any info
7628,0,jetblue we need an eta please
7629,1,jetblue you can 100 confirm that
7630,0,jetblue fly 2301 delayed do to ice at jfk  can i switch to a late flightr flight for free
7631,0,jetblue  im at 405  will be nasty in boston have family driving 90 min to pick me up from erie think flight  what if cancelled flighted
7632,0,jetblue fllairport best way to kill nine hours at the airport when all flights are full and the airline wont put you standby stranded
7633,0,jetblue yes they said the runway isnt ready and theyre waiting for port authority to remove the snow and they are no where in sight
7634,0,jetblue i travel for business twice a week and after the americanair fiasco ill be flying blue more often thanks
7635,1,jetblue we are on flight 751 and were returning to the gate can you provide any information
7636,0,jetblue wont see my money again after their poor service    should have stuck with virgin america what was i thinking trying jetblue
7637,0,jetblue suck and their customer services are the worst  whats the point of having a loyalty scheme that they dont honor badairline
7638,1,jetblue  i see my flight from boston to pitts is ok from this afternoon did you have any delays for the morning flight
7639,2,jetblue  fll to mde great flight great customer service thanks 2 mths waiting  americanair  to speak to a human at customer service
7640,0,jetblue how about an update on flight 475 leaving tf green delayed
7641,0,jetblue well they said cancelled flight on the pa system guess they are trying to get a plane from boston and not a 100  confirmed
7642,0,jetblue thats where we all get on the same page cancelled flighted it 45 mins ago delta southwestair help flights from tfgreenairport to mco
7643,1,jetblue im so sorry i cheated on you with delta deltaassist please take me back i wore protection
7644,0,jetblue my flight 475 cancelled flighted due to lavatory problems cant confirm if they are gonna get a flight from boston logan int
7645,2,jetblue okay thank you ill check with them again
7646,0,jetblue some woman stole my seat on the plane but i was the one that had to sit elsewhere is that standard protocol
7647,2,"""jetblue sylvie75015 good morning sylvie have a great flight yourock"" gt thank you jetblue mxo42 henrikwagner73 jetbluerocks"
7648,2,jetblue they just came out thanks for the followup thats why youre the best
7649,2,jetblue thanks see you soon
7650,0,jetblue yep still waiting for bags at jfk whats the holdup looks like we are the only flight that got in at this time
7651,2,jetblue thanks for getting us to nyc jfk really safely  but srsly how long does it take to get our checked bags eternity 5ammisery
7652,1,jetblue should i expect delays at dca for 7am departure  going to orlando on flight 723
7653,0,jetblue full the six of us had to leave flight and now have to wait a whole day to get a flight and my kids will miss school
7654,0,jetblue no not boarding order someone boarded with service animal which a member of my party was allergic to and because the flight was
7655,0,jetblue its ridiculous that i just got home and i was supposed to land 3 hours ago bc i am hella tired
7656,0,jetblue just lost very loyal customers who use them 410 times a year
7657,2,jetblue thanks for the response  when is the next flight after the 948 flight
7658,0,jetblue highlight of my travel is 3 hour delay and deicing twice now sitting in bumper to bumper traffic in taxi to finally get home 
7659,2,jetblue great flight on a brand new jet great seating beautiful plane big fan of this airline
7660,0,jetblue a voucher i cant believe i took this risk not only was the plane terribly filthy and i had 15 screaming babies in my face
7661,1,jetblue southwestair virginamerica americanairbr download jeokoo the american app for air travelers
7662,2,jetblue thank you i know the weather in boston isnt great everyones tired
7663,0,jetblue ive spoken 2emailed jb team and explained situation didnt seem to matter to anyone other than me i guess i just expected more
7664,1,jetblue  alright i hope my jetblue app is showing a change in my seats and online shows an a320  dont want any surprises
7665,1,jetblue i know you guys are super busy but is flight 1222 an a320 or e190
7666,1,jetblue follow me pls
7667,0,jetblue shocked by misbehavior and cheap comments from jet airways staff to passenger at delhi airport friday boarding to dubai disgusting
7668,0,jetblue you have to service your remote controllers on my flight i watched equalizer movie three times because my remote was stuck
7669,0,jetblue dgruber1700  oh wow and im complaining about two hour on the run way shucks jetblue not good your service was better than this
7670,0,jetblue im curious to know how do you compensate for passengers missing engagements due to a two hour wait on the tarmat to get to a gate
7671,2,jetblue thank you thank you  i finally set up the jetblue app  yay
7672,0,jetblue everytime i come back to boston its a minimum 45 min wait for bags earlier it was almost an hour why is it only boston jetblue
7673,2,jetblue thanks for taking me back home today despite pandoras best efforts to cancelled flight the flight jetblue backhome noplacelikehome
7674,0,jetblue that is not what your employee at logan told me i finally got one to meet my daughter on her first solo flight after rude rep 
7675,0,jetblue i am but your customer service is brutal
7676,1,jetblue airways to continue various commercial relationships with lufthansa   capaaviation httptcovgqoihtrkh
7677,2,jetblue maddieflood your airline sounds outstanding and your twitter feed is clearly extremely useful keep up the great work 
7678,2,jetblue is amazing had a short delay they gave me 150 credit it was literally pretty much my fault i missed the flight
7679,0,jetblue flight attendant was hesitant to give me more baby sized cookies
7680,0,jetblue y u no let me out and make fun size cookies stuckonaplane sos babyfood
7681,2,jetblue thank you  standing in line now
7682,0,jetblue thanks yes order me a rum and coke and get me a hotel voucher because the floor and chairs arent so cushy here
7683,1,jetblue is that supposed to change in the near future
7684,2,jetblue thank you
7685,1,can you please help to save my daughters life jetblue for details go here helplindsey
7686,0,jetblue you can pass that along to my wife daughter daughters friend my elderly motherinlaw  they spent several hours waiting
7687,1,jetblue i will when i land
7688,0,jetblue i missed a goal on nhlonnbcsports because of your inept male stewardess i should have landed already but i havent taken off yet
7689,0,jetblue you are doing a horrible job at jfkyou need to rethink how you put these routes together unprofessional
7690,1,jetblue do bags still fly for free anymore
7691,0,jetblue can you let me know status of flight 454 pbijfk delayed 25hours now on board problem with hatch
7692,0,jetblue  thanks for response crew has been very patient with us but they are also frustrated wouldnt be so bad but airport is closed
7693,1,jetblue flite454
7694,0,jetblue why did you interupt the staduim series on nhlonnbcsports i dont need to see your stupid commercials or emergency info
7695,1,jetblue when will you release flights for february 2016
7696,0,jetblue we are well aware insufficient info no options
7697,0,jetblue just sat on a plane for 3 hours in dulles insane ijustwanttobeinboston thanksdc
7698,0,jetblue can we get a honest update on departure of flite 454 been on plane with infant children
7699,0,jetblue u suckwe have been sitting here for 9hrs because of ur negligence
7700,0,jetblue still waiting for bags from flight 26 it landed an hour ago
7701,0,jetblue complete waste of an entire day pathetic
7702,0,jetblue flight 790 you had us stuck on the plane for nearly 4 hrs set to take off only for flight control to deny us the worst service
7703,1,jetblue i would love to fort lauderdale now that would cool
7704,2,jetblue lburley11  the best
7705,2,jetblue thanks for bringing my son home to me
7706,2,jetblue you got yourselves hot ladies flying the air for life loyal
7707,2,jetblue nothing but praise for you helping our lady make her flight to chs tonight  impressed
7708,0,jetblue she did shes still waiting on a callbackthe lack of follow through is whats concerning smh
7709,0,jetblue she hasshe hasnt heard from anyone in over a week a nonstop flight and her baggage was loststolen customer service 
7710,0,jetblue we got our luggage after waiting 40 mins and went home right after not very family and ada friendly waiting that long w no chairs
7711,1,jetblue i flew on a flight about 3 months ago me and my girlfriend got away with having sex in a restroom is it allowed now
7712,2,jetblue thanks so much cant wait to fly with you guys 
7713,0,jetblue flight 2202 out of jfk 2 amp 12 hr delay i could get over it if it was just  weather relate flightd but considering its not  come on
7714,2,jetblue ok thank you
7715,2,jetblue thanks for a speedy flight time recovery
7716,2,jetblue thank you for taking care of me with a drink since my inflight entertainment wasnt working goodcustomerservice
7717,1,jetblue re flight 8088 sxmgtjfk what time does bus leave hotel on feb 22  mass confusion here
7718,1,jetblue are we able to change to an even more space seat after weve checked in online have a flight tmrw and cant seem to change my seat
7719,2,jetblue would you say a delay is more likely thanks so much
7720,2,jetblue i did not shes a woman whos a lead she was working at gate c26
7721,1,jetblue what are the chances of one of your flights leaving at 6am out of newark nj being cancelled flightled tomorrow
7722,2,jetblue if you follow me i will be able to dm you  thanks
7723,1,jetblue tomorrow wouldn't have been soon enough thank you for the info
7724,0,jetblue figured it out 4 flight 2morrow hard to believe with oil so low and the killing u make that even part of a hotel cant be compd
7725,2,jetblue i want to give a warm thanks to your crew at logan airport for still getting me to the dc area after cancelled flightlations this morning
7726,2,jetblue another awesome telephone experience with jetblue thank you cory greatcustomerservice
7727,0,jetblue we saw one he was as useless as the tsa agents who inspected my shoes
7728,1,jetblue have a cup coffee and relax while you check out the new deals and promotions at avon twice a month at doug dcoadavon
7729,0,jetblue disappointed with the missed connection from roc to slc and no reimbursement even tho friend who is a pilot said it was due to atc
7730,1,jetblue yes party is over 
7731,2,jetblue thank you
7732,2,jetblue he just went above and beyond to be helpful
7733,0,jetblue didnt find them unfortunately  but he was very helpful and took down my info incase they do get found
7734,1,jetblue that selfie was extreme
7735,2,jetblue your employee charles cave at the gate at msy went above and beyond to help try to help me find my glasses thought u should know
7736,2,jetblue is the best  cant wait to use my travel bank  for a fun trip
7737,2,jetblue just touched down in neworleans for the annual heinekenusacorp national distributor conference livethelegend
7738,2,jetblue on the plane now  hopefully no longer at the mercy of the playlist  thanks
7739,1,jetblues new ceo seeks the right balance to please passengers and wall   daily journal httptco9bzqzqx8dc
7740,1,jetblue boston gate c12
7741,1,jetblue will i be charged a fee to do so
7742,1,jetblue thanks can you change the music in the boarding gates
7743,0,jetblue what crew no one here is helping
7744,1,jetblue the opal dragon book the dragon ali has woven his murdering ways from the philippines to australia httptcoltwhmol1dr
7745,0,jetblue if this is customer service then please call me
7746,0,jetblue no we are at a hotel  also jetblue lost my daughters luggage  how do you lose luggage if the plane never actually left
7747,2,jetblue thanks for your prompt response i know you put safety first unfortunately will hit freezing rainsleet on ride home
7748,2,jetblue ok thats super helpful thank you ill reach out if i have any other questions
7749,2,jetblue thanks for the instant reply and for still doing first bag free so important
7750,0,jetblue lipstick on a pig still a pig ur new baggage claim  sju is a disaster no chairs 20 mins wait for baggage fail
7751,0,jetblue no more than half an hour wait its unreal finally first bag coming out sju needs to work on this
7752,1,jetblue whats your current checked bag price policy  i fly this coming week and couldnt find anything definitive
7753,1,jetblue are we scheduled to depart as scheduled
7754,0,jetblue how long does it take for a bag to get to the baggage belttoolong of a wait
7755,1,jetblue will we be able to watch the oscars on our flight tomorrow
7756,0,jetblue weve been delayed and delayed here in palm beach need to head to westchester can you give me some info
7757,0,jetblue hey jetblue you stranded an entire plane that was supposed to go to jfk and we are getting restless  need better communication
7758,0,jetblue hey jetblue you cancelled flightled our flight from st maarten to jfk  stranded my family in the baggage area and lost my daughters luggage
7759,1,jetblue hello we are doing a world record attempt on the amount of ball point pens in a collection please could you help with a pen
7760,2,jetblue exciting times ahead 
7761,1,jetblues ceo battles to appease passengers and wall street  waterbury republican american httptcoxf9mpnaaje
7762,0,jetblue your website is seriously horrible and so is your  call center almost makes it tempting to fly someone else sodone
7763,0,jetblue why havent you allowed for flight changes into the ny area airports tonight  everyone is saying travel is treacherous
7764,2,jetblue counting on your flight 989 to get to dc
7765,0,jetblue not cool at the gate turns out my flight from fll to jax is delayed yet app says on time not a good start
7766,1,jetblue you guys need pillows on these rockers to really knock it out of the park  just sayin 
7767,1,jetblue i sure hope you guys get me to dc to speak tomorrow amp johnnosta amp united im winning here with jetblue
7768,0,jetblue there is no supervisor available so they couldnt do anything
7769,0,jetblue i now learned that customer service at sxm works for the airport not jetblue they need a supervisor to do anything
7770,1,jetblue status of flight 684 from mco to lga tomorrow
7771,1,jetblue what good with the inflight wifi
7772,0,jetblue  trying to fly from bos to jfk flight delayed traveling with kids book a hotel or are we getting out tonight
7773,0,jetblue we tried theyre not at all helpful terrible customer service at this airport at least
7774,0,jetblue tell me at what point will u realize u cant fly into dca tonight u cancelled flightled the 1pm when will u cancelled flight the 526
7775,0,jetblue making a bad situation worse cancelled flighted flight making us stay overnight in sxm wont provide vouchers to stay in a different hotel
7776,1,jetblue whats the status of flight 1272 diverted to ric  when will it depart back for lga
7777,0,jetblue you already cancelled flightled the one b4 us to dca
7778,0,jetblue it is physically impossible to make it to the airport and our flight is scheduled to leave in less than 3 hours
7779,0,jetblue at what point do u cancelled flight flights to dca other airlines have already cancelled flightled
7780,2,jetblue great flight httptcoe0r0nto4tr
7781,2,jetblue you cant beat jetblue in spaces matter httptconrpwmgyv3e
7782,2,jetblue great thank you
7783,0,jetblue i would like to send an email to lost and found at jetblue jfk i spoke to them this morning but cannot drive their today
7784,0,jetblue we want room and food allowances agents are refusing to give us vouchers to use at rooms we book ourselves
7785,0,jetblue send more service agents so all the stranded passengers can be helped[SOS][SOS][SOS][SOS][SOS][SOS][SOS][SOS][SOS][SOS][SOS][SOS][SOS][SOS]
7786,0,jetblue hopefully this flight seattle to boston 2pm will have wifi our first one did not and we had to entertain ourselves lizaapproved
7787,2,jetblue good to hear thx for being responsive
7788,1,jetblue yup mco 82deg
7789,1,jetblue hey check it out its snowing in boston who could have predicted such a thing httptcoufyxxkisa3
7790,0,jetblue as a customer it feels like i should stick to airlines other than jet blue i travel for my work for past 5 years never seen 70
7791,2,"cool thx only a couple more pgashow flights til im mosaiccant wait will be easier to change flights when weathers bad
jetblue"
7792,1,jetblue phew did it pant wheeze httptcozpz78poeon
7793,2,jetblue thanks so much for help us u r amazing
7794,1,jetblue thanks its for next weekend though so my guess is it will only go higher
7795,2,jetblue kudos and were done and heading to warmer weather
7796,1,jetblue actually flight 1089 not 1098
7797,1,jetblue bos to dca 1098 at 716 pm
7798,0,jetblue ive been in pricing for 8 years to know that 70 bucks a seat is criminal 2030 i understand pricing flying jetblue pricewise
7799,0,jetblue cough awkward
7800,0,jetblue you guys need live chat
7801,0,jetblue it was but obviously it wasnt linked as there is nothing there when i tried to book with it
7802,2,jetblue awesome thank you 
7803,1,jetblue can i bring a compact folding chair like this in a checked bag httptco9nivw9ftzw
7804,0,jetblue quick  why is a person traveling w  a mosaic not get the green tag doesnt make sense i end up waitin 4 my sons bag anyway 
7805,0,jetblue got it wish they would communicate more w us
7806,0,jetblue continuing you record of never having a flight leave on time add up how much time with with my family you have cost me jetblue
7807,1,jetblue using jetblue miles
7808,0,jetblue i guess i have to redo the flight booking problems ugh
7809,0,jetblue that sucks oh well
7810,0,jetblue shes standing here on her cell no announcements no info thismosaicnothappy
7811,1,jetblue using jetblue air miles
7812,0,jetblue someone is here but has no info smh one bag came off  and then nothing
7813,0,jetblue theres is nothing there because apparently i have to connect them for that to be true
7814,1,jetblue hello can you tell me if you currently fly to hawaii thanks
7815,0,jetblue can u see whats holding up flt 1002 bags one bag came out nothing else for 10 minutes
7816,0,jetblue why wouldnt you just credit it right to my account instead of having a separate sign on that seems pretty ridiculous
7817,2,jetblue thanks for update httptcok7ubotmr1r
7818,1,jetblue i clear that folder regularly and jetblue is white listed so it never got to me
7819,1,jetblue i cant call right now my baby just fell asleep
7820,2,jetblue amybruni directtv but of course  bestdressed bluecarpet
7821,0,jetblue it seems i never received an id just a password
7822,1,jetblue yesterdays deal
7823,1,jetblue so yesterday a flight i wanted to chicago was on sale within my points range and today it isnt any way you guys can still honor
7824,1,jetblue i have an email that says i have to sign on to the travel bank  how do i that
7825,0,jetblue yes last month when boston got the first big snow storm and my flight was cancelled flightled
7826,0,jetblue where did my travel bank credit go  i cant call you right now
7827,2,jetblue offered me a complimentary drink for switching seats stewardess asked for my age amp i said 30 we giggled goodgenes ilookyoung
7828,2,jetblue thanks still booked our trip 31317 lb to slc to see grand kids  just very frustrating tried app web etc still love u guys
7829,2,jetblue thank you im excited to fly with you for the first time
7830,2,"thank u  ""jetblue itslaloca but of course safety is always 1st  well make sure to handle her with care and love  """
7831,2,jetblue kudos to jetblue social media team for jumping in an helping me out during the last snow storm while web site was downthanks
7832,0,jetblue love your airlinehate your website  just tried to book 2 tickets 1 w miles 1 wout  absolute joke   needs a lot of work
7833,1,jetblue  what are your rules on checked baggage and carry ons from slc to sjo
7834,2,jetblue thanks so much for your condolences and quick response it is very much appreciated
7835,1,jetblue viraltech creates institutional quality machine driven jetblue revenue predictive analytics and forecasts using public big data 
7836,2,jetblue thank you alicia  exceptionalservice
7837,0,jetblue yes we have de baggage claim im so sad for the baggage and how they treat us  please we need that baggage
7838,0,jetblue my moms baggage is lost in fly 1557 fort lauderdalebogota today colombian employees treated us badly  need help please
7839,0,jetblue no changes made my sons pass printed on same conf  just mine not print after i expressed disapptment w jetblue
7840,0,jetblue cancelled flighted 
7841,0,jetblue you have very unhappy customer after waiting 20 min on hold rude amp uncaring rep has now frozen my acct cant print bdng pass
7842,1,jetblue minutes to spare
7843,0,jetblue the first place but i really didnt need the extra stress at this already terrible time oh by the way i made the flight with 30
7844,0,jetblue that i missed my flight i had to book this flight extremely last minute due to a family death theres no excuse for attitude in
7845,0,jetblue serious attitude i was in the fault for running a tad behind but before she even knew my name or my flight info she assured me
7846,0,jetblue i fly wu as much as i can however your kiosks were broken in syr and there was 1 woman working the ticket counter she had a
7847,1,jetblue even 5 years after the earthquakehaiti still needs helps in rebuilding flyingitforward
7848,2,jetblue thanks i chatted with a nice fella about it and he gave me the lowdown
7849,1,jetblue yup 33036 feet but no selfie
7850,2,jetblue mission accomplished gave paulgordonbrown  a hug httptcolt1pykfvrq
7851,1,jetblue the you above all commercials like the legroom one
7852,1,jetblue will do  ill tell him you say hey
7853,1,jetblue my wife and i booked last minute flights for a funeral separately but we would like seats 2gether can you do this if we dm confs
7854,2,jetblue ok thank you for the quick response jetblue still the best comp
7855,2,jetblue im in a session presented by one of your beloved travelers paulgordonbrowni see why you love him so much httptcovv8cfyhkvb
7856,0,jetblue flying to denver march 1st and my flight itenary keeps getting changed what the heckbooked the trip 3 months ago
7857,0,jetblue had me on hold foreverrrrrr
7858,0,jetblue not a happy customer weve waited patiently not to mention 150 and six months of marathon training we need 2 be there tmrw
7859,0,jetblue waiting for a flight to fl for 12 marathon tmrw 4 charity u bumped us 2a late flightr flight amp then cancelled flightled it how can you fix this
7860,1,jetblue fliers to gain access to wsj content  analyst blog  nasdaq httptcodwese7xidr
7861,2,jetblue oh definitely i kind of only fly jetblue
7862,0,jetblue if you want to fly in a storm thats your right but give us the choice we have kids and dont want to chance it nixchangefees
7863,2,jetblue thanks for getting me to orlando early happiness
7864,1,jetblue portauprince haiti for continued food distribution medical supplies amp orphan care  flyingitforward httptcofn2qxybt9k
7865,1,jetblue while in haiti id do food distribution for hundreds of hungry kids in nearby villages flyingitforward httptcoltf2qud3xc
7866,1,jetblue id go back to haiti to deliver shoes booksampmedicine to kids i met in orphanage last year flyingitforward httptcopgoeuxnspi
7867,1,jetblue airways now covered by bank of america jblu  dakota financial news httptcowowxhpu5qv
7868,1,jetblue i would like to receive offers
7869,1,jetblue may i check my 17monthold childs foldup crib for free on my flight tomorrow similar to your policy for infant car seats
7870,1,jetblue offers free flights for fly it forward campaign httptcoyh1kzkyzrr httptcowmo6tkqhxp via usatodaytravel travel cause
7871,1,jetblue when are you guys doing a dualcam with redreserve 
7872,1,jetblue airways stock rating lowered by vetr inc jblu  dakota financial news httptcoqw2ebeemvg
7873,0,jetblue you fail snow coming to dc area tried to get on earlier flight you refused now flight 65 hours delayed greedy and foolish
7874,1,jetblue do you have a waiver for ny weather today
7875,2,jetblue got it thanks
7876,0,"""jetblue benjaminokeefe thanks for including us on your tour did you pack your winter coat""unfortunately yes  werenotincalianymore"
7877,2,jetblue even though this flight 226 didnt have much needed hot beverages 4 us nyers the landing was super smooth   happytweet
7878,1,jetblue going to san juan
7879,0,jetblue is the website down cant print boarding pass
7880,2,jetblue thanks for getting me to boston early for tuftsenergyconf breaking barriers to a clean energy future
7881,2,jetblue thanks
7882,1,jetblue are you going to be giving travel agent rates to those who hold an iata card 
7883,2,jetblue thanks for the complimentary upgrade to first  you are the best
7884,1,jetblues ceo battles to appease passengers and wall street  waterbury republican american httptcoffc13zygjs
7885,2,jetblue ah no the staff was perfect this morning at jfk more sleep for me 
7886,2,jetblue airbus  wow awesome videos guys httpstcodbcvepn5qc great work bluemanity corevalues  passion aerojobmarket avgeek
7887,2,jetblue airbus wow what an amazing video httpstcodbcvepn5qc great world guys bluemanity corevalues passion aerojobmarket
7888,2,jetblue today my family gets to experience mosaic status w me lifeisgood
7889,1,jetblue real shit my nigga north dont play around
7890,2,jetblue word thanks
7891,1,jetblue by any chance do u offer fresh guacamole on your flights
7892,1,jetblue get me out of this 7 degree weatherhere we go westpalmbeachbound  
7893,1,jetblue airways lowered to strong sell at vetr inc jblu  mideast time httptcoymmh9k4cbr
7894,1,jetblue thank you  what about paris  could we arrange something from there 
7895,1,jetblue we are trying to go as far away from kingscollegelondon as possible for charity today would you help us  jailbreak rag
7896,1,jetblue fliers to gain access to wsj content  zackscom httptcogouzrdt7zf
7897,0,jetblue its not ideal but its okay better late flight than never 
7898,0,jetblue yeah thats all been done define incidentals how much can i spend on gear so this trip is not a waste
7899,0,jetblue so you guys lost my bag that had all my ski gear in it i flew here from nyc to ski should i buy new stuff tomorrow 
7900,2,jetblue 162 smf to jfk
7901,1,jetblue if youd love to see more girls be inspired about becoming pilots rt our free woaw event march 28 at abq httptcorfxlv1kgdh
7902,1,jetblue thanks anyways southwestair has my back awesome rate amp amazing customer service nomoreaggravation
7903,0,jetblue on hold for 30 mins placed on hold then hung up on 2nd time in 2 days only looking for group rates bossju 512 to 519 10 people
7904,0,jetblue youre customer service is terrible neveragain flywhonotblue
7905,0,jetblue now we are delayed until 102 this is ridiculous
7906,0,jetblue youre flight attendants suck and are always rude  4th bad experience with jetblue tonight 
7907,0,jetblue says the person who hasnt been delayed for hours and now sitting on a runway with a wailing baby 
7908,0,jetblue flight 672 delayed from 930 to 1147 now still sitting on runway over 15 minutes so far air travel at its best
7909,1,jetblue oh makes sense my bad
7910,0,jetblue 1242 now i may cry
7911,0,jetblue why wont the site let me book tickets for nov for jfk to kin
7912,0,jetblue late flight again lost almost 3 hours of my bay area weekend not to mention two hours of unnecessary vacation time from work  flt348
7913,2,jetblue of course 
7914,2,jetblue thank you
7915,2,jetblue thanks ill do it
7916,0,jetblue yes i do i will get you exact data your download is fine its your upload bandwidth and ping that are the issue ping especially
7917,2,jetblue ferrissalameh love jetblues speedy twitter customer service
7918,1,jetblue since high likelihood of snow at time of flight tomorrow any chance i can rebook for sunday
7919,1,jetblue dca to nantucket  washington business journal httptcoebxc94kfjd
7920,2,jetblue thanks
7921,1,jetblue traveling with two kids tomorrow ages 7 and 4 domestic do they need birth certificates to check in at airport
7922,2,jetblue thank you so much for your effort
7923,2,jetblue thanks for letting us know hoping for no more delays
7924,0,jetblue appreciate the response worst part is losing the non refundable hotel in orlando your crew blamed wind hoping for no more delays
7925,1,jetblue flight 1183 to orlando
7926,0,jetblue this is awful flight out of jfk for our honeymoon is delayed again until 1225 am and we lost money on a hotel now delayforwhat
7927,1,jetblue my phone number when you have any news for me is 6318915722
7928,0,jetblue flight 348 is a freaking nightmare tonight sittingonthetarmac delay
7929,1,jetblue  i used points can i get them back if i decide not to go
7930,1,jetblue is that one on the picture httptcolxwbsfxfj0
7931,0,jetblue i appreciate the speedy response but the longer you delay the more inconvenience you put on your customers please nix change fee
7932,2,jetblue thanks
7933,1,jetblue can you share where it is coming from
7934,1,jetblue weather where  its 60 in sfo and flight 834 is still on time to boston
7935,1,"""jetblue dlewis2412 sorry please ask inflght if there is an open seat you can move to"" will do"
7936,0,jetblue whats going on with flight 2034  delayed beyond 834  shouldnt thre flights switch at that point
7937,2,jetblue thanks for the info figured that was the case hopefully my new hashtag will change that  abcletjetbluestreamfeed
7938,0,jetblue whats up with the broken tv in seat 6f on flight 1818 today planned to catch the cavs game nooooo
7939,1,jetblue april 6th anything specific i should know for my first flight
7940,0,jetblue i bein calling jetblue no respond i leave my number no call back i think jetblue is loosing a customer
7941,0,jetblue im on flt 700 lax to fll both ppl are sleeping so id rather not disturb in flight tried to dl movie no go httptconh2i9zlzmk
7942,0,made it to costa rica and back jetblue missing it already  pura vida
7943,1,jetblue me again  you dont have abc on inflight tv do you if so what channel sharktank is on
7944,0,jetblue love you guys you know that but i paid for prem wifi toplay vainglorygame no go ping terrible  up too httptcocmjriwop7o
7945,2,jetblue saved the day expedia lost a costumer jetblue makingthingseasy feelbetter
7946,1,jetblue 266 at lgb in sunny so cal httptcov015pk7dsi
7947,1,jetblue do you think snow in boston on 224 will effect my flight
7948,1,jetblue markiepost id like to see markie too
7949,1,jetblue who do you think is gonna win mayweather or pacquiao
7950,0,jetblue thanks for making me miss an important dinner tonight 2 hr delay and now 20 min on tarmac worst
7951,2,jetblue yes terra blue chips were my favorite 
7952,2,jetblue i dmd my confirmation code thanks again for your help mommy daddy and kids appreciate it
7953,1,jetblue airways corporation insider trading update  rock hill daily httptcovvzksmfkvw
7954,1,jetblue thanks i only loose em at airports1st time we found it i think fitbit needs to make flexes that stay on when carrying bags
7955,0,jetblue i dont have enough hands to count the number of times something like this has delayed my flight with you guys very disappointed
7956,0,jetblue just called that number and left message are you at to pass along message to team too
7957,2,"cool jetblue hgeronemus we are 60 there and anticipate completing installation on all our a320s this year httptcosgckbopata"""
7958,2,jetblue love you guys sooooooo much ridiculously appreciated a service
7959,0,jetblue any option for luggage assistance on the ground at hpn flight 2168 delayed 2 hours amp we will have 2 sleeping kids when we land
7960,0,jetblue can you ask slc checkinbag drop if they found a dark blueblackish fit bit flex wouldve lost it there around 445pm mt
7961,2,jetblue you are officially my favorite thank you for the wonderful service at jfk
7962,0,jetblue seriously what is going on httptcomthm9waobu
7963,0,jetblue any news on flight 122 pbiboston delay can we wait to arrive at airport based on reported 1 and 12 hour delay
7964,2,jetblue airways corporation nasdaqjblu reaches on new high range   streetwise report httptcoc7tpdkqulm
7965,2,jetblue thanks
7966,0,jetblue im sorry  boarding chaos is underway  please query again post scrum
7967,0,jetblue were boarding now im really not impressed ive learnt a very valuable lesson 
7968,1,jetblue question flying for the 1st time with my 16mont old sondo i need to bring anything for him birth certificatess card etc
7969,1,jetblue process begins 648
7970,0,jetblue yes filed a claim and they issued 30 credit as a courtesy the whole thing seems exceptionally uncourteous to me
7971,0,jetblue yes and not boarding at 644 good luck with that push wheels up to reality  dare you
7972,0,jetblue i tried a burger which was good but expensive were lead to believe that food in the usa is cheap butnot here
7973,0,jetblue im a trying  but im tired and getting grumpy 
7974,0,jetblue flight1407 its been a long day arrived from london at 11 this morning
7975,0,jetblue why not deal with that while the planes on the ground instead of diverting the plane amp adding 2 hrs to the flight
7976,0,jetblue looks like their inflatable car seats got left on the plane so i guess theyll be back sometime savethoseseats
7977,1,jetblue imma need the hook up tho
7978,2,jetblue thanks
7979,1,jetblue so what about california
7980,1,jetblue thanks which day of the week is the direct  the flights i saw went thru jfk   
7981,1,jetblue hawaii what deals u have for me
7982,1,jetblue thank you
7983,0,jetblue jan 5 thats not summer httptcotpzhjx7hbt
7984,1,jetblue yall got prices for the low
7985,2,jetblue  looking forward to it when we finally take off
7986,0,jetblue no the flight wasnt until 951pm but its already been delayed
7987,0,jetblue why must you always delay my late flight night orlando flights 
7988,0,jetblue second incident of lost baggage  i sent you a dm  thoughts
7989,0,jetblue maybe announce the delay so we dont sit on the plane on the runway for an hour before taking off
7990,2,jetblue please come to indianapolis
7991,0,jetblue flight 691 from bos to tampa takeoff 40 min late flight
7992,1,jetblue when will you release november flights for flight booking problems
7993,0,jetblue ah grasshopper your twitterz kung fu no good  hire geeks httptco8mwitri9kf
7994,0,jetblue did you discontinue nonstop service from sjc to bos cant find 471 or 472 anywhere
7995,0,jetblue noooo why is our previously direct flight from fllgtsfo diverted to las now arriving almost 2 hrs late flightr 
7996,0,well lets see  you could pay for my negroni with bitcoin jetblue
7997,1,jetblue do you know when the schedule for dec 2015 will be released
7998,1,jetblue do you have direct flights to and from bos to st lucia or antigua
7999,2,jetblue okay thanks hope to be flying with you guys soon
8000,1,jetblue do you have any afternoon flights going from bqn to jfk i only seem to find early morning flights
8001,1,jetblue im flying your airline just out of lga 
8002,2,jetblue he loved the natural beefjerky snacks
8003,2,jetblue thanks for your reply it was flight 1572
8004,2,jetblue who is he i must send a note too good for words
8005,1,jetblue captain takes as lot of muscles to frown but just a few to smile yall ready to go flyin i mean now i am
8006,0,jetblue cant seem to dm you guys jdhadp
8007,2,jetblue  loving capt joe on our flight from bos to sfo 633 this should be fun
8008,0,jetblue two delays  a little proactive communication goes a long way howhardcanthatreallybe
8009,0,jetblue  worst view for an athlete watching your team from the front seat of the chase van nogearnotraining
8010,2,jetblue it was fabulous very pleased
8011,1,jetblue ill take 3 round trip tickets to the closest warmest place please negativedegrees buffalo snowwillnevermelt
8012,1,jetblue you know it
8013,1,jetblue hanneslohmann cool
8014,2,jetblue u the real mvp httptcojwl26g6lrw
8015,2,jetblue no worries time flew in the terminal and now were taking off thanks again
8016,2,jetblue messaged you thanks
8017,1,jetblue will i be compensated for delays or cancelled flightlation
8018,2,jetblue i will thank you
8019,1,jetblue dang pandora does it look like it may get pushed back more or is this likely it
8020,0,jetblue poor storm customer service 1hr takeoff delay waiting for the snack cart rude steward no names and i love you guys trueblue
8021,1,jetblue saving my sanity leaving it behind for sunshine escape fl bliss travel indenial whatfrozenpipes httptco6ttzejv3hy
8022,0,jetblue before departure while people who are delayed get up to 200 to compensate their time
8023,0,jetblue no it is one im trying to make but it is probably too late flight i did not see an email that i could call pittsburgh international
8024,1,jetblue i have more flights that id love to redeem for some points but theyre a little over a year old is there a historical limit
8025,0,jetblue has the worst customer service out of any airline company dontflythem
8026,0,jetblue whats up with the random delay on flight 1729 any chance of it being a false alarm
8027,0,jetblue i lost a day at the airport and off my trip i should be compensated for the inconvenience
8028,2,jetblue thanks for the reminder of a few older flights id taken and the easy access to add points to my new jb account awesome service
8029,1,jetblue can i switch my seat for my trip on sunday
8030,2,jetblue americanair ah ha i misread the end date as being 2014 not 2015 thanks for clarifying 
8031,0,jetblue what is the reason for the delay
8032,1,jetblue where do i add my aa loyalty number to my jetblue reservation
8033,2,jetblue ill see you on board again soon
8034,1,jetblue is flt 1202 delayed
8035,1,jetblue afterall indeed httpstcoswwhyhen76 lovesongfriday cheesy 80sweresomuchfun brandloveaffair
8036,2,jetblue heading to buffalo trading the cold in boston for colder in buffalo maybe the caribbean next time
8037,1,jetblue and wsj team up offering inflight access to journal content httptcoptsbka4cdj
8038,2,jetblue of course u know i would like 2 lay you down in a bedofroses as long as theyre mint colored httpstco3qyezhjgsb brandmance
8039,1,jetblue now ur asking for the heavy guns you know iwoulddoanythingforlove httpstcoyx1dqjn8nl brandmance lovesongfriday
8040,1,jetblue well mine sure arent anything to write home about
8041,2,this is so smart it makes me angry mt jetblue we've partnered with wsj to bring you free digital access onboard httptco0liwecasoe
8042,2,jetblue ooh good one speaking of miamore  just know that iadore httpstcofwzclbvug4 loving lovesongfriday
8043,1,jetblue well im not sure im that bold lol or are you saying you didnt believe me p
8044,2,jetblue i love this song lt3 thanks jetblue
8045,1,jetblue lets just say idontwannalivewithoutyourlove httpstcoi9kcgaxxfa itwasminttobe bestinclasssocial thankyou travel business
8046,1,jetblue and the from wsj team to offer inflight access to journal   digital journal httptcoucf0b0bq8r
8047,1,jetblue i did would be nice to see more services out of triflight instead of having to drive 34 hrs to like charlotte or atlanta
8048,2,jetblue currently dancing in the terminal love stevie
8049,2,jetblue thank you for being jetblue and not jetgreen or jetred blue is my favorite color and jet blue makes it better 
8050,1,jetblue we already won the tickets but shes totally on a beach right now flightlanding sunscreen feelsgood httptco5pvg2hjxkp
8051,1,jetblue will you please start offering more routes out of triflight to more locations
8052,2,"chair selfie jetblue stacycrossb6 phlairport saharasams  everyone looks flawless  were so proud of our phl crew blueheros"""
8053,2,jetblue wsj jetblue treated me right as a disabledtraveler thanks for a no hassle flight to jamaica
8054,0,jetblues ceo battles to appease passengers and wall street  waterbury republican american httptcour60un86gy
8055,1,jetblue im looking every day just watching for a deal i have specific dates so fare finder doesnt help me
8056,2,jetblue flight booked heading out to california with the wikipearl team for  natprodexpo on march 68 cant wait expowest
8057,2,jetblue totally would have but the outside view was even more camera ready haha evenmorespace evenmoreview httptcodxux6dbfd3
8058,0,jetblue dont really know what that means but this isnt the best firsttimeflyingwa16mo old experience likelihood of addtl delays 2nt
8059,2,jetblue sent  curious to see what kind of comp we get
8060,2,jetblue i cant wait to hear back from you regarding the internship opportunity 
8061,1,jetblue why dont you fly to nashville 
8062,0,jetblue i  jetblue but i was on flt 277 from fll to sfo tke off was over 1 hr late flight div to phx amp got in 2 hrs late flight what will be done
8063,0,jetblue sis and 16 month old nephew are last nights flight and this am mega delayed now this evenings is starting w delays why
8064,1,jetblue challenge accepted first 5 crew members to send pics in the chairs get free tickets to visit us wager isitsummeryet
8065,1,jetblue whats a good address to send feedback over email
8066,2,jetblue thanks for the 100 credit because of the 4hr delay i can tell customer service means a lot to you thankful
8067,0,jetblue what is going on with your bdl to dca flights yesterday and today why is every single one getting delayed
8068,1,jetblue i did they said not as of now lets cross fingers it happens before departing
8069,1,jetblues ceo battles to appease passengers and wall street  lake wylie pilot httptcojgor0vdi3s
8070,1,jetblue ok cool  i need to listen to some dre and snoop en route to la  that would have been a shame
8071,0,jetblue basically stole my glasses and now i cant drive or see in my classes and theyre not answering my phone calls thanksjetblue
8072,2,jetblue thank you for always have the most amazing customer service bring on the disney princess half marathon
8073,0,jetblue weve been delayed for almost 2 hrs i take jetblue because ive had good luck but today is really frustrating
8074,1,jetblues ceo battles to appease passengers and wall street  waterbury republican american httptcod1ergpdwsj
8075,1,jetblue trivia contest to win flight 1 question rt and follow amp ill send you answer to enter httptcoaucsykfuhd via wsjplus
8076,2,jetblue i definitely will thanks
8077,2,jetblue im makingloveoutofnothingatall on my brandloveaffair to lax httpstcokdhruf54sw
8078,0,jetblue something theyre not telling us 2
8079,1,jetblue thats what weve been told however how would this work if youre going overseas bottom line is passengers feel as if theres 1
8080,0,jetblue weve been on the runway for over an hour now the water pressure is low and taxiing back for maintenance 1572
8081,0,jetblue thanks for the heads up about the 2 hour delay sarcasm patienceiswearingthin woof
8082,2,jetblue hi just wanted to see if you have any new routes planned this year for newark love flying you guys and hope to do so more
8083,0,jetblue when i sign in into trueblue why do i have to do it twice happens to everyone around me
8084,0,jetblue mechanical failure isnt boston fault
8085,2,jetblue oh that totally looks on par with americanairs admirals club any way you can slide us a couple passes 
8086,0,jetblue 290 to boston
8087,1,jetblue thanks bae
8088,0,jetblue i'm going to miss a hugely important meeting because of your constant delays itscostingmeincome
8089,2,jetblue gr8 mint crew on flight 123 to lax theyre mintalicious truebluelove shelleyandmarcrock travel air
8090,2,jetblue thanks for offering this service guys httptcoxdjzkc34gb
8091,0,jetblue when your flights delayed gtgtgt
8092,2,jetblue what can i say im lostinlove wour brandmance httpstcobzwgp7adve wemosaictogether mint love
8093,1,jetblue should i be nervous about a sunday am flight baltimore to boston any suggestions on what i can do need to be in boston by monday
8094,2,jetblue you guys rock httptcola397zaoay
8095,2,that would be great i never thought id be the sort whod be into them but it really makes the flying experience more bearable jetblue
8096,0,jetblue sorry to report we are stuck on tarmac being held so notwheelsup
8097,2,jetblue thanks to the gent on the phone who fixed my bosmco flight and the fee waiver a320 now  flyfi  i forget her name 
8098,1,jetblue airways hits new 52week high at 1758 jblu  sleekmoney httptcozdkxn4ktou
8099,0,i was a bit steamed in conjunction wmy new 7hour wait at first but having sat down and bought a bit of tea ive settled some jetblue
8100,2,thanks hope i dont look like a complainer ive written of good experiences wyou in the past and am making do in terminal 5  jetblue
8101,1,jetblue wed love to help shanese bryantmelton a hardworking grandmother from dc go to miami its on her bucket list flyitforward
8102,1,jetblue just signed up for trueblue and booked a flight but keep getting an error when i try to link it to my tb account whats the deal
8103,2,jetblue success good work jetblue team
8104,1,jetblue i hope so the plane does appear to be leaving a nearby terminal for our gate
8105,2,jetblue great flight great view  httptcoyxn00pnoav
8106,2,jetblue beautiful ride thanks again
8107,2,jetblue perfect probably need some coffee to stay awake during the night 
8108,0,jetblue appreciate what youve done on your end to make this right but still unhappy with initial incident will be calling
8109,1,jetblues ceo battles to appease passengers and wall street  waterbury republican american httptcoof7pfvqpoy
8110,0,lines may be extra long or security slow but seems your employees too quick to blame customers who dont arrive 34 hours ahead jetblue
8111,2,then you better holdon  everythingsgonnabealright jetblue 4 our brandloveaffair httpstco64kn6geep8 truebluelove travel business
8112,0,"jetblue this is the error message paper tickets cannot be serviced online
please see a jetblue crewmember for assistance"
8113,1,jetblue are there any food places open at the jfk t5 24
8114,0,jetblue ccndjp i can send a screen shot of the systems error if an email address is provided
8115,0,jetblue inconvenience is an understatement more like torture clearly going down the wrong path jetblue
8116,0,jetblue dont just cling on to the safety card it safety was really an issue then flight would have landed immediately 
8117,1,jetblue no did not catch his name i am sure jason will know
8118,0,jetblue i waited in line all that time to be told by a crewmember that theres no update until 930 3hrdelay disappointed
8119,0,jetblue   phone agents cant see same flights i see online  cant change tickets even when i am paying very frustrating jetblue
8120,0,jetblue why was flight 669 forced to return to ny when there was a malfunction why not land in the countless air strips surrounding chi
8121,2,jetblue haha no need to apologize  ill be flight booking problems sooner than late flightr i love jetblue
8122,1,jetblue oh i will disney bound workhard playsoon
8123,1,jetblues ceo battles to appease passengers and wall street  thevdt httptcovd0tlomtwu
8124,0,jetblue denverboston 210 flight 994  and bostondenver 215 flight 493 both planes visible snack crumbs on seats on all upon boarding
8125,0,jetblue felt a bit like they were adding insult to injury since well be in terminal 5 for seven hours until the next flight 
8126,1,jetblue you guys get rid of the hip hop stations on sirius xm
8127,0,jetblue i knew the 34 hours sounded odd missed a flight we hit jfk an hour early for and your gate  attendant told us 34 
8128,0,jetblue well being on time is not going to happen now safety does come 1at looks like ill have 2 look 4 another flight now 1sttimeflyer
8129,1,jetblue airways to continue various commercial relationships with lufthansa   capaaviation httptcoo5sifhp4rt
8130,0,jetblue u said 15mins to take off and now we were told 1hr more delay amp possible cancelled flightlation how do u plan to rectify this frustrated
8131,2,jetblue cant wait ill be the one who cant contain herself 
8132,0,jetblue i hope so wanted an early flight to avoid the airport chaos but its too late flight for that
8133,2,jetblue big thanks to ricardo olavarria at reagan airport fixed our ticket and made sure we made it for our friends wedding greatservice
8134,2,jetblue really thats good to hear thanks for the update walls29 we may make that business meeting after all
8135,1,jetblue spent most of the winter in nny with mom  jetblue will take me home to fl via bos on mon miss hubby kitties warm countingdown
8136,1,jetblue hey any chance you have an update on flight 99 hartford to dc
8137,0,jetblue no updates on anything all we know is there is an issue with the front wheels being locked
8138,0,jetblue flight 99 to dca 2 delays im all for erring on the side of safety but its an inconvenience to people with connecting flights
8139,1,jetblue has dc thinking about summer with new nantucket service  broadway world httptcods22ceeenj
8140,1,jetblue its time for our brandmance 2 go upwherewebelong httpstcoktawbiuuro
8141,1,jetblue and the from wsj team to offer inflight access to journal   broadway world httptcoasyqe1tdjp
8142,2,jetblue pdx to jfk was suuuuper hot
8143,1,jetblues ceo pilots among ardent fans wall street  poughkeepsie journal httptcozsdgzydnde
8144,1,jetblue is it june yet 
8145,1,jetblue airways hits new 12month high at 1758 jblu  wkrb news httptcoxvbjczlmda
8146,1,jetblue eta for flight 802 into orlando this morning
8147,1,jetblue using a321 jfksea for summer 2015 it will be my first a321 flight ever no mint to seattle core config only
8148,1,jetblue how much for a trip to a warm island samchampion httptcon3suiip0vw
8149,1,jetblue has dc thinking about summer with new nantucket service  marketwatch httptcoyi4wguk5tr
8150,0,jetblue its ok things happen just very frustrated when you have to change your schedule see you tomorrow for a new rescheduled flight
8151,0,jetblue i had a sjc to jfk departing 1055pm tonight i have to now change my whole schedule can we get a sort of refund for this
8152,0,jetblue your airline should have a better system to inform your clients when their flights are cancelled flightled last min  we have schedules too
8153,1,jetblue havana cuba  to share my love of photography and leave pictures behind as well as to deliver muchneeded items flyingitforward
8154,0,jetblue the slowest boarding process ive ever experienced and rude customer service agents
8155,0,jetblue needs to get its act together in phx
8156,1,jetblue cflanagian shes on to something
8157,1,jetblue and the from wsj team to offer inflight access to journal   nassau news live httptco7e5bxwg16t
8158,2,jetblue love you bae jetbae
8159,1,jetblue probably not anymore
8160,1,jetblue  i look forward to getting this resolved i will be in touch
8161,0,jetblue  yes best case scenario i get my gear late flight friday early saturday camp starts at 6am tomorrow toolittletoolate flight
8162,0,jetblue  in ca for the weekend to attend a training camp thanks for sending all my gear to fl looks like this trip is a waste nothappy
8163,1,jetblue yup he said there would be flight change fee but the plane should be here in 45 minutes apparently
8164,1,jetblue 108 to portland maine
8165,0,jetblue why are you making me stay in jfk until 2 am or late flightr just let me rebook without making me pay more
8166,2,jetblue you definitely will
8167,0,jetblue and stranded passengers arent being helped to get another flight
8168,2,jetblue you dont remember our date monday night back to nyc heartbroken
8169,2,jetblue ugh always know a way to my heart 
8170,1,jetblue and the from wsj team to offer inflight access to journal   digital journal httptco2nzh3qoazo
8171,0,jetblue why did you just cancelled flight flight 670 last minute
8172,0,jetblue im sitting on the plane too many predictable mechanical problems  still onboard this is getting bad
8173,1,jetblue thanks for the help
8174,0,jetblue on your 1503 flight jfk to pr they got the doors open on this frigid temperature icyflight
8175,0,jetblue poorservice poorcommunication waitingsince 1051 for bags frm flight 424 jetblue
8176,0,jetblue bags hv been posted on board for flight424 on carsl 4 now switched to carsl 5 its comedic watching passengers run frm 1 to othr
8177,0,jetblue the one man in baggage office says i dunno help
8178,0,jetblue where is our luggage flight 424 has been waiting an hour for bags jetblue poorservice
8179,0,jetblue what is going on we arrived at 1051pm not one bag has been unloaded flight 424
8180,0,jetblue service for baggage at jfk is incomprehensible no employee knows where our luggage is frm flight 424 lax to nyc its an hr wait now
8181,2,jetblue thank you guys brilliant customer service
8182,0,jetblue yes of course before i left the airport i kept looking but claim is still open
8183,0,jetblue 669 stewardesses cant work wo a galley light back to nyc to change a light fromthefrontseat jetblueblues anku yaffasolin
8184,2,jetblue great thank you lets hope so could you please notify me if flight 2302 leaves jfk thank you again
8185,1,jetblue flyingitforward pereira colombia to help the kids from cartago streets and deliver a lot of clothes that i have picked to donate
8186,2,jetblue that is great but once it gets to buffalo will it be able to leave and get to jfk or theres issues still at buffalo airport
8187,1,jetblue sorry for my misunderstanding of the term but what does that exactly mean
8188,0,jetblue why do you have every channel but abcnetwork how are kgonzales89 and i supposed to watch scandal but free flyfi is sweet
8189,0,jetblue i left my apt 10hrs ago to go from boston to sjc and im still nyc please bring back the nonstop flight jetblueblues
8190,0,jetblue what is going on with the flight from buffalo to jfk have they figured anything out about the temperature and the tower yet
8191,0,jetblue we never received that 15 credit for inoperable tvs on our sfo gt jfk flight 2 weeks ago never got an email
8192,2,jetblue was far less painful than what was coming from avis  
8193,1,jetblue thanks so ill like to get the new tail n598jb n615jb boston red sox livery so i can share with talk but send them only on weekends
8194,1,jetblue look what i capture at uvf httptcolj2zxzn8kg
8195,1,jetblue im so ready to see n598jb n n775jb on my island but on a weekend to capture it
8196,2,jetblue my flight attendant angel was awesome 415 kudos
8197,1,jetblue washington dc 
8198,2,jetblue thank you loyalmosaicmember
8199,0,jetblue the pilot just stated that after 22 years of flying he has never experienced anything like this gettingoffplane
8200,0,jetblue we now have to get off of the plane and wait another 12 hours for someone at the buffaloairport to read the temp tired
8201,1,jetblue flight 2302 from jfk to buf
8202,2,jetblue thank you very very much 
8203,2,jetblue awww thank you b6 glad to hear it  made my day amp one last question do you have any idea what tail is operating flt 606 2maro 
8204,0,jetblue i appreciate the quick response but how can no one go outside to check temp so we can leave in buf currentlysittingontarmac
8205,0,jetblue after 40 mins they tell us they cant check temperature for at least 2 more hours so its back to the gate to wait mosiacfail
8206,2,jetblue in the sky on flight 833 from bos to sfo awesome crew helene rocks
8207,0,jetblue time to reevaluate my nyc carrier
8208,1,jetblue we are bringing 2 guitars can we bring them as carry on
8209,0,jetblue whats going on with flight 669 and how many free trips will i get from this epic inconvenience anku httptcopeuc0bmij9
8210,0,jetblue the departure time keeps getting late flightr  ill be lucky if im home by 3am
8211,2,jetblue i love jet blue
8212,0,jetblue how come youre responding to everyone else and not me wtf
8213,1,jetblue so anything found while cleaning the plane in dc would be at the baggage office even something small
8214,1,jetblue can i bring my dog on board
8215,2,ninadavuluri we think its a treat to have you onboard enjoy your flight 
8216,2,jetblue ninadavuluri cool
8217,1,jetblue maybe ill just go to cleveland instead
8218,2,jetblue yes always a treat to fly with you guys 
8219,2,jetblue thank you i really would have preferred jet blue you guys have the best seats in the business
8220,1,jetblue hi im trying to find a flight to the middle east
8221,0,jetblue lopezlaymari what a patronizing response to a legitimate issue
8222,0,jetblue yep 1 hour at logan gangway broke and cabin crew stuck on plane they just arrived passengers request butt massages
8223,0,jetblue i love your flights but theres always some delay unfortunately
8224,2,jetblue yes thankfully catering just got here and now they are loading but very frustrated i was supposed to be there by 101030
8225,0,jetblue my butt hurts
8226,0,jetblue thats what they told me half an hour ago
8227,0,jetblue i have been hanging here for almost an hour
8228,0,jetblue took forever for catering to get to my flight now are very delayed so ticked off right now
8229,0,jetblue it is absurd that i have waited more than 45mins because the flight attendant assigned for my flight is late flight you dont have others
8230,2,jetblue safety first  lovejetblue
8231,0,jetblue delayed flight bummer
8232,2,jetblue here in austin i saw the water bottles amp snacks  the desk for your waiting passengers im so flight booking problems my next flight with you
8233,2,jetblue no theyre too busy being awesome and trying to get us out asap ill deal
8234,0,jetblue well were on our way now but more than half my tv channels are just static 
8235,1,jetblue any idea when novemberdecember 2015 travel opens up
8236,1,jetblue airways corporation nasdaqjblu update jetblue says lufthansa   markets bureau httptcoapy3zlsquu
8237,2,jetblue thanks so much  very relaxing flight
8238,1,jetblue alright
8239,1,jetblue airbusintheus a320 landing arubaairport in february of 2014 avgeek warmweather httpstcokaej9g0chd
8240,0,jetblue what is happening with the flight from fll to sfo why the delay and the reroute
8241,0,jetblue shut up an turn on the tvsmusic
8242,1,jetblue has dc thinking about summer with new nantucket service  syscon media pr httptcozofwldqxbe
8243,2,jetblue excellent you guys are the best
8244,2,jetblue although it wasnt totally the answer i was looking for i appreciate the prompt response
8245,1,jetblue guess ill wait another 24 hrs in hopes rate goes down amp is more reasonable fingers crossed cutting it close to my travel dates
8246,1,jetblue do you do any discounts for volunteer firefighters
8247,1,jetblue well i fly into huntsville al but id take either nashville or birmingham too
8248,0,jetblue if your confirming to me that the rate wont go down again looks like i cant fly jetblue this time around cant afford that price
8249,0,jetblue  he was trying to take stuff from the under the seat in front of him and bugging out throughout the flight didnt feel safe
8250,2,jetblue oh yes i hope you expand to other airports soon so i can fly you to see my family each year
8251,0,jetblue been a member since 2007 looking to travel next week 224227 couldnt book right away due to all the snow im in bos
8252,2,jetblue thanks jb this is why i  you
8253,2,jetblue but thank you love an anxious flyer
8254,2,jetblue same exact flight too love jetblue really want to fly with yall but thats a little pricey for basic not mint bos to sfo
8255,0,jetblue i dont want to seem crazy have already asked twice
8256,1,jetblue flight i want to book was 320 one day went to purchase next day amp price doubled to 737 inquiring on chance it may go down
8257,0,jetblue sent an email more than 24 hours ago asking a few questions still no response need answers before hopefully flight booking problems flight
8258,0,jetblue all they said was delayed due to mechanical issues im looking for something a little more specific
8259,0,jetblue if im about to get on a plane i think i deserve to know what the mechanical issues are for the flight being delayed
8260,0,jetblue can you give me an update on flight 1684 mcogtjfk theyre saying mechanical issues but will not disclose what they are
8261,0,jetblue walked from the gate to the just ask desk by gate 1 httptcop6ucbvlv5e
8262,0,jetblue on flight 2416 to orlandoridiculous that we had to wait for this high school band to board notbabysitters whrsthecoach
8263,2,jetblue offers hot tea and coffeeat the gate you guys make me wonder why i have ever flown any other airlines 
8264,2,jetblue awesome thanks
8265,1,jetblue has dc thinking about summer with new nantucket service  digital journal httptcourcyfcp2lx
8266,0,jetblue you service agents at mco are great but their are not enough of them working right now
8267,2,jetblue keep going back and forth with being able to board and then not but great agents in savannah
8268,0,jetblue not to get into semantics here but by means within the extent or period of during and it is still technically 219 dictionary
8269,0,jetblue is giving me false hope of ever getting home
8270,1,jetblue 1st flight of the morning flying with a toddler will the plane be heated to a comfortable temp before boarding starts itscold
8271,2,jetblue thatd be nice hoping to rack up enough miles to take a trip to seattle and enjoy a perfect latte in the city of coffee
8272,1,jetblue i want to enter the family pooling contest it says by 219 on the website can i please enter still
8273,2,jetblue vegas san francisco baltimore san diego and philadelphia so far im a very frequent business traveler
8274,1,jetblue and of course that was supposed to say logan not login
8275,2,jetblue you reimbursed everyone on the flight a portion of their ticket i still love jetblue best american airline
8276,2,jetblue tsa jetblue never disappoints 
8277,1," rt""jetblue peaches275 oh no unfortunately the code must be entered at the time of purchase in order to qualify for the points"""
8278,1,jetblue quick question to pay for a second bag do i have to do it online or can i do it at the airport
8279,0,jetblue not cool to announce a flight delay when everyone is checking in a 4 hour delay bdldca with a staff offering  no help
8280,1,jetblue hi how do i claim points on a 1800flowers order after i purchased i totally forgot to put in the promo code
8281,0,jetblue whats the hold up with flight 1553 boarding shouldve taken place 30 minutes ago
8282,1,jetblue yes slc on 419
8283,0,jetblue now we are waiting over an half hr for the packages whats wrong with you guys httptcowvgpp3ymz1
8284,1,jetblue how long ago can a trip have taken place for me to still get credit if i didnt apply my trueblue  when i booked
8285,2,jetblue thanks for your help jetbluesofly
8286,1,jetblue i was able to access it by using the drop down instead of clicking on the tab
8287,0,jetblue do your trueblue pages not work on chrome or safari i keep getting blank pages when i lick on the trueblue tab on your site
8288,2,jetblue  ahoy from a loyal allyoucanjetpass holder when do you anticipate direct us flights to havana cuba jetblue vacation
8289,0,jetblue that is my point they are only offering me a flight the next day and expect me to now pay for a hotel because they cancelled flightled
8290,1,jetblue excited for my first flight w you today its delayed though can you give me the 411 flight number 989 from boston to dc
8291,1,jetblue what is the mosiac 800 
8292,0,jetblue i can probably find some of them are the ticket s on there
8293,0,jetblue no they offered the flight 419 i paid then they changed itthis is the 2nd  time you have done this to me ruins cruise plans
8294,2,jetblue okie doke knowing you you will fix this 
8295,1,jetblue should i check in my awesome bag on my flight or carry it on decisions
8296,1,jetblue i cant i dont have acces to a phone rn my iphone broke  would rather change it now then late flightr
8297,0,jetblue i cant do that flight i need a late flightr one i need you to change my flight you guys changed it and now i cant do that time
8298,2,"jetblue wish you would make austin tx a hub missing you as my ""only"" airline for all my biz travel since i moved from bos "
8299,1,jetblue just sent it
8300,1,jetblue a little vino wouldnt hurt 
8301,1,jetblue airways receives new coverage from analysts at bank of america jblu  the legacy httptcodoruxbqla1
8302,2,jetblue crisis averted flight 69 from bos to fll is boarding lets hope the new pilots arent clarence oveur and roger murdock 
8303,0,jetblue my bag is missing from 1099 landed over 6 hours ago help
8304,2,jetblue thanks to julian at login for getting me onto an earlier flight back to dca
8305,0,jetblue apparently the substitute pilots for flight 69 from bos to fll cant be found no info is avail from the counter how about you
8306,0,jetblue landed at mco before 9am and still dont have my bag you were supposed to give it to disneys magical express this ami am livid
8307,1,jetblues ceo battles to appease passengers and wall street  waterbury republican american httptco5fmipw9dhi
8308,2,not your fault jetblue social media awesome people i know everyone is working hard to get us in our way
8309,1,jetblue as requested heres selfie somewhere over the rockys milehighselfieclub httptcoa1choxkpjp
8310,1,jetblue short stop at jfk before iad
8311,0,jetblue flight 69 ha  one employee said they were reassigned another said they just left i just want some warm weather
8312,2,jetblue seems a few of my friends speak highly as well now we just need to find a decent priced way to go from yvr to sea and overnight
8313,1,jetblue does aircanada not take fraud as seriously
8314,0,jetblue i want to add my flight to mexico was on air canada same exact situation but with none of the problems ive had with jet blue
8315,0,jetblue you mean take more of my time to write you a physical letter because the fraud department doesnt have email or telephones right
8316,0,jetblue capital one and i explained the false fraud alert why did the jet blue representative issue me a new tkt if it wasnt resolved
8317,2,jetblue thanks
8318,2,jetblue then en route to the airport the rebooked ticket was refunded
8319,1,jetblue nhlbruins repping the bruins in cleveland at rock n roll hof amp the christmas story house jetbluebruins httptcojknwugj778
8320,0,jetblue no it didnt all work out i called jet blue from mexico to address the fraud alert with capital one on the line rebooked
8321,0,jetblue actually they said the fraud issue was never resolved but why then did they issue me a new ticket of the phone
8322,0,jetblue i called jet blue to get an explanation and make sure it would not happen in the future i was told to write the fraud dept
8323,2,jetblue we made it safe and sound thank you for the safe travels
8324,0,jetblue when i arrived at the airport i was told my ticket had been refunded because my name had a fraud alert
8325,1,jetblue my card company and i explained the issue over the phone when i was in mexico i purchased a new ticket over the phone
8326,0,jetblue but jet blue had cancelled flighted my ticket amp never reissued it
8327,1,jetblue my credit card company accidentally marked my jet blue tickets as fraud then corrected their mistake and reposted the money
8328,0,jetblue has screwed me over for the last time  southwestair glad to give you my business jetscrew awfulcustomerservice
8329,0,jetblue alternatives  you have absolutely no respect for loyal customers  8 years  no more  im done
8330,1,jetblue any thoughts on waiver of change fees for travel out of boston this weekend
8331,0,jetblue pooling and gifting are completely different  i shouldnt have to be charged 375 to send points  its disgusting
8332,0,jetblue why would you charge money to transfer points to someone
8333,2,jetblue flight attendant wendi on flt 127 on 217 newark to orlando  
8334,0,jetblue doesnt help if i have to fly on specific days
8335,0,jetblue its noting about me i m perfectly fine its the attitude and dealings with flyers stubborn demanding unwilling to accommodate
8336,2,jetblue theres just so many choices for yall south of the border and i know not every airline is equal  lowest price  best value 
8337,1,jetblue just looking to arrange for a nice flight from sea to laish and comparing the cost to something more direct from yvr
8338,1,jetblue sent my suggestion and comments via the link provided
8339,0,jetblue i am sharing it to the public i fly 20 times a year and sitting now on the tarmac in fll your staff is the worst i ever met
8340,2,jetblue i love you
8341,1,jetblue ever consider coming to memphis  need some trueblue service and fares badly
8342,0,jetblue whats up w flt 4 brothers fiance sitting on board for 30mins w tech  issues
8343,2,jetblue be flying soon to nyc on your airline of all airlines ive flown youre still 1 to me 
8344,0,jetblue is giving us free movies because apparently the dunkin donuts coffee is a safety hazard thingsyoucantmakeup switch2sbux
8345,0,jetblue as long as someone remembers to put it on plane right that was a really lame excusegeez jetblue can do much better coffeeneeded
8346,0,jetblue what else could possibly take the place of coffee at that hourhope pilot wasnt relying on aircraft for caffeine needcoffee
8347,0,jetblue whats up with lack coffee on 730am flight was told someone forgot to load coffee onto the plane what ineedcoffee
8348,2,jetblue utah i think and thanks
8349,2,jetblue thank you
8350,1,jetblue yes he and all the princesses trying to get to the glassslipperchallenge at wdw
8351,2,jetblue never been delayed before 533 to tpa out of bdl better safe than sorry  lovejetblue onlyblue jetblueforever
8352,0,jetblue dont get me wrong i love flying with you tv free bags and descent fares the recent plane problems are just annoying
8353,2,jetblue great flight and crew flight 51 from bos to mco
8354,0,jetblue i appreciate that when i flew with you in january the check engine light came on right before take off now it is a computer
8355,2,jetblue thats why i love jetblue truebluemember4life
8356,2,jetblue awesome thanks ill give a call late flightr today appreciate the help
8357,1,jetblue traveling w a rifle for a hunting trip can a pistol be in the same large rifle case too wasnt clear in freq asked questions
8358,2,jetblue thanks her 80th bday is saturday were having an aviation themed surprise party for her
8359,0,jetblue hey guys your flight booking problems system ran my first and middle names together at time of flight booking problems is that going to be a tsanightmare 
8360,0,jetblue  he cancelled flightled a flight amp was given 2 weeks to apply travel bank credit to another flight amp credit was transferable
8361,1,jetblue thanks i just sent a few dms
8362,0,jetblue how is travel bank credit issued by your company fraud  i acquired credit from family friend charles kravitz  see his account
8363,0,talked to a jetblue manager and she offered we pay 3xs in cash what we originally paid nothanks jetblue ripoff flyunited
8364,0,jetblue zkatcher omg bored amp read through this convo seems like jetblue is on point
8365,0,jetblue cancelled flightling tickets for 3 best friends going on vacation and never told us jetblue fixthis ripoff zkatcher bretharold
8366,0,jetblue apparently the pilot had made some announcement about engine trouble and losing fuel too quickly
8367,1,jetblue for my grandma ellas 80th she would love a birthday greeting from your flight crew she was a stewardess for eastern airlines
8368,0,jetblue trying to charge us 550 dollars cash for tickets we paid for months in advance isthisreal nevertoldus jetblue neveragain
8369,0,jetblue please get service started at triflight and offer good routes lile florida upstate ny vegas etc
8370,0,jetblue cancelled flightling flights sending out tickets then not telling the buyer jetblue how is that allowed
8371,0,jetblue i am here  what is your resolution
8372,2,jetblue best airline name ever whenever i see it i want to get on their plane to blue skies amp sea and they deliver on that promise
8373,2,jetblue is gettin fancy mint lieflat nice work on the menu saxonandparole lobstermac bloodymary jetsetter httptcozf5wjgtxzt
8374,0,jetblue not making a great first impression on my first flight 20 minutes before boarding and the gate agent still cant assign me a seat
8375,0,jetblue my flight 1318 is delayed and i am connecting from boston is it possible to switch me to flight 118 so i can make my connection
8376,0,jetblue loves cancelled flightling tickets and not telling their customers flyunited
8377,0,jetblue tickets were confirmed and sent out find out today that they cancelled flightled our tickets months ago and never sent an email jetblue
8378,0,jetblue would have been good to know months ago that you cancelled flightled our flights leaving tomorrow telleveryone jetblue neveragain
8379,0,jetblue rather than trying to resolve customer issues only options offered were paying cash  airport or write letter justifythissupport
8380,0,jetblue im on flight and no booze being served 30 min in what gives lostrevenue angryandsober bachelorpartymishap
8381,0,jetblue ive used you guys for 10 years but after this experience i will never ever use you again
8382,0,jetblue managers telling us to write a letter because were upset about our tickets to leave tomorrow getting cancelled flightled without any notice
8383,2,jetblue you guys are lucky i love you
8384,0,jetblue maybe stop telling people the wrong info on your customer service calls
8385,0,jetblue customer service was so bad updating my points once i use my next points i wont be flying you point system is almost a sham
8386,0,jetblue ruining vacations left and right who would have thought an airline can cancelled flight tickets without telling the buyer
8387,0,jetblue better find a way to get me to puerto rico tomorrow morning besides charging us three times in cash what we originally paid
8388,0,jetblue i spent over an hour of my morning on hold w your customer support i want my confirmed flight to be taken care of
8389,0,jetblue zkatcher bretharold does it look like to we talked to customer service httptcovyuanh4iqr
8390,0,jetblue claims w customer protection they will notify customers of delays cancelled flightlations and diversions nottrue httptco3oq1t4ohjl
8391,0,jetblue if there is a processing error the  why do you send out full flight tickets and confirmations flysouthwest
8392,2,jetblue thank you will do you guy are awesome
8393,2,jetblue no but were on the flight leaving from boston to seattle right now  flight 597
8394,2,jetblue definitely
8395,0,jetblue tells me 130 paid amp confirmed flight will now cost me 56680 cash only  airport  22 hours before my flight  ripoff nosupport
8396,2,jetblue okay awesome thank you
8397,0,jetblue  worst booked in oct w email confirm amp never informed cancelled flightlation instructed to mail written letter httptcoc7kzbvf8h8
8398,0,jetblue no he didnt have more info i was more infuriated by the way previous rep treated me how she can possibly work as a jetblue rep
8399,2,jetblue i was so excited when i saw that you fly there ionlyflyblue
8400,2,jetblue ta off site at thelodge should be a fun day yeniettelswood andrewbiga codycleverly heidimacey motherpollock
8401,2,jetblue just mine sadly but yea the fly fi is awesome
8402,0,jetblue she hung up before i can get name she took no accountability for keeping me on hold 20min next rep was not able to track name
8403,2,jetblue thank you
8404,0,jetblue the free wifi makes up for the television not working its staticy ithelpsabit
8405,0,jetblue i have been on phone with rep for over 30 min and was transferred after asking not to be she was the worse rep i ever had
8406,2,jetblue ready to go to disneyworld  for the rundisney princesshalf httptcostqy9v8256
8407,0,jetblue how is it possible the only way to contact your fraud department is mailing a physical letter no telephone no email really
8408,1,jetblue  brazil to volunteer teaching english amp spanish to poor children so they have a skills to improve their chances of a better life
8409,0,jetblue is flight 51 on 42415 moved back when i booked it said we arrive 1131 but now it says 1208 
8410,2,jetblue thank you for the jetblue credit nice save 
8411,1,jetblue  i would go back to aruba i flew out of jfk bestplanesever bestflightever
8412,2,jetblue bluemanity airlineadviser loves this have a great time flying this
8413,0,jetblue case making jackass out me we not allowed do favor sayget right care lessme no out of vacation now true seeampeter scott
8414,1,jetblue i would go to dallas to see my grand baby that i miss so much i feel like a piece of my heart is there
8415,0,jetblue false  agent let us do an extra leg room upgrade for  but not upgrade to mint poor business practices badcustomerservice
8416,0,jetblue tried them not helpful really dissatisfied with flight booking problems my whole trip with jet blue this time around besides the flights
8417,2,jetblue yes with about 20 minutes to spare  fyi  your employees are amazing  keep up the good work
8418,0,jetblue rqstd upgrade to mint at lax and was told no because i used points why turn down 1600 bcz i used points trueblue
8419,1,jetblue when are you going to get wifi on your planes
8420,2,jetblue oh yeah great flight down to mexico with a wonderful crew thank you
8421,1,jetblue how can we get help with a hotel we booked with you and are having issues with
8422,0,jetblue trading customer experience for short term  so sad for this previous loyal customer httpstcodfmvmibh4x
8423,1,jetblue hi just dmd info
8424,0,jetblue flight 577  fll to sfo no speed line even though i paid for it no coffee on flight and my non stop now has an unscheduled stop
8425,2,jetblue thanks
8426,1,jetblue any concern about cancelled flightled flights due to the cold weather in nj saturday am do you cancelled flight at 0 degrees
8427,0,jetblue why wasnt a 15 service credit voucher i received for tv not working accepted on my next flight for a pillow
8428,1,jetblue gains altitude but skywest hits turbulence jblu skyw  investors business daily httptcop2hum7lxur
8429,2,jetblue good morning sunshine tailfinthursday httptconc0es6e4lf
8430,2,jetblue wheres my selfie
8431,0,jetblues ceo battles to appease passengers and wall street  thevdt httptcoh6ce3mwcqj
8432,2,jetblue airways reveals bluemanity livery  travelpulse httptcofttfyfmvco
8433,1,jetblue unveils new bluemanity livery  usa today httptcoueggkn79za
8434,1,jetblue marks 15th year with bluemanity plane design  httptcoe5naxbue4s httptcoklxivnbcyh
8435,2,jetblue haha thanks jetblue
8436,1,jetblue could i get a free flight to vegas since its my bday
8437,1,jetblue im flying with you from miboston and then icelandair to iceland 8 hours between can we check our bags all the way
8438,2,i know you have a lot of baggage but i want you to know i really enjoyed being inside you jetblue jetbae
8439,0,jetblue every crew member i dealt with in orlando was incredibly rude im actually pretty disgusted with jetblue right now
8440,2,jetblue thank you so much  i wasnt sure since in know the limit is 4 ozs excited to fly with jetblue
8441,0,jetblue is it your standard protocol to call security onto a plane for a crying baby
8442,0,jetblue finally starting to come out 40 minutes and no communication is not acceptable letting me down today
8443,0,jetblue found someone to ask no answers landed almost 40 minutes ago
8444,2,hey jetblue thats a sexy tattoo you got there on your left engine jetbae httptcoox4w6ktsgi
8445,0,jetblue flight 1951 bags havent come and we landed 30 minutes ago
8446,2,jetblue thanks to o stbernard for taking time to read through page to find info as supervisor felt to insist tho i showed previous comm
8447,0,jetblue gnight checked in at pos amp supervisor was unaware of policy that sucked having to guide him to the internet he was v unfriendly
8448,2,jetblue jua at jfk just ask desk was incredibly helpful thanks
8449,0,jetblue 2 hour delay while sitting on the plane and you still wanna charge me for beer nah im good
8450,1,jetblue can you tell me which days you fly direct buf  fll and fll  buf
8451,0,jetblue your customer services agent jorge at orlando international is rude and disrespectful i never want to deal with your bullshit ever
8452,1,jetblue i cri
8453,2,jetblue closepwcs please just tweet this i fly jetblue every time btw
8454,1,jetblue can you do me a huge favor
8455,1,jetblue are you my friend
8456,0,jetblue if it was simply a minor mechanical why would they say that
8457,0,jetblue can you tweet closepwcs to get the word out
8458,0,jetblue my mother had overheard a personnel ask the attendant if the passengers really knew what was going on and the attendant said no
8459,2,jetblue btw her name was samantha and she won over everyone on the flight
8460,0,jetblue what happened w19 from bossan my mother is onboard amp the crew was evasive as to why they had to return to bos the first time
8461,1,"""jetblue kylecomer jetblue relate flightd this time "" no but why wont school be cancelled flighted its very cold out"
8462,2,jetblue i will thank you
8463,0,jetblue it says it is now 958 you owe me
8464,0,jetblue i want you to pay for my parking fee at orlando airport because your app told me my moms flight landed at 919 and it lied
8465,2,jetblue u cool
8466,2,jetblue amazingly awesome customer service from your reservation agents tonight helping correct a mistake i so love this airline 
8467,2,jetblue the 13th annual marthas vineyard african american film festival  august 1015 2015   our attendees deserve a great flight to mv
8468,1,jetblue is yr site having trouble for mobile check in 
8469,0,jetblue they told us 10 minutes almost 40 minutes ago
8470,0,jetblue 1472 fll to lga this is getting old 4th jetblue flight in 25 weeks 4th significant delay
8471,0,jetblue i just submitted feedback for you gripeo not a good way 2 handle baggage or customers httptcof6copx1fvj
8472,2,jetblue t5sparrow love it theyre cute
8473,1,jetblue theres a large family of birds inside t5 are they fed are they there for a purpose
8474,1,jetblue sure thing
8475,1,jetblue works with google chrome but not internet explorer
8476,0,jetblue i was believing you for a minute but we just got delayed for a 3rd time
8477,1,jetblue if theres a schedule change on my tix can you change the the destination airport to a sister airport like ewr and jfk
8478,0,jetblue delay  perfect time to learn swift programming with teamtreehouse
8479,1,jetblue statement on lufthansa incentive offer  digital journal httptcogqp69g9zgw
8480,2,jetblue the best airline in the world
8481,2,jetblue i would go anywhere jetblue goes
8482,1,jetblue anywhere httptcofefhpmfple
8483,2,jetblue wow you guys answer people wow you care i love jet blue
8484,2,jetblue thanks i appreciate your prompt response
8485,0,jetblue i put it my to and from airports click update and it tells me to put in my to and from airports
8486,0,jetblue why doesnt your best fare finder work
8487,1,jetblue to dc this summer and help local youth get ready to return to school with math refresher courses flyitforward
8488,2,jetblue good luck thanks
8489,2,it really is nice though the snack fridge...that you can just get up and take stuff out like a dorm common room is genius jetblue
8490,1,currently on jetblue my new robotic lovedoll reminded heavily of pattonoswalts bit about themhence an excuse to say huxleyesque
8491,0,jetblue third jetblue flight in less than a week all late flight not for weather  reliability going downhill
8492,1,jetblue i have many allergies and want to know if i can bring an 8oz bottle of benadryl on the flight along with my 2 epipens
8493,0,jetblue this is how you have me feeling httptcoesuu0hiajm
8494,0,jetblue why is the buffalo flight so late flight
8495,1,jetblue  anywhere away from this snow globe to warmth sand and palm trees
8496,0,jetblue u suck big donkey balls
8497,1,jetblue any good deals for march looking to fly to orlando
8498,2,jetblue if i tell you i like that warriors pick will that get me that bump to first class 
8499,1,jetblue jetblue sofly wish firststari seetonight httptcopyjaoaynx6
8500,0,jetblue waiting for flt 105 to chicago why hasnt aircraft left buffalo yet
8501,0,jetblue i dont think ill be testing those waters out on my own dime again
8502,0,jetblue cmon now my flights delayed annnnnd you cant give me a pick im about to tweet at united or delta 
8503,0,jetblue flight is 100 full
8504,1,jetblue client is asking if kids need their own email addresses to get tb acct is this true
8505,0,jetblue walked down the hall to carousel 8found all bags sitting there still no words from crewsignage still not updated
8506,0,jetblue headphone jack not working on my flight
8507,1,jetblue its absolute madness in the west but tell me who you like between memgrizz warriors spurs and okcthunder
8508,0,jetblue triedconsiderable confusionno announcementno sign updates
8509,0,jetblue jetbluebos whats up with luggage for flt 790 dcabos  pax waiting for 30 min for bagsno show carousel 6 signs not updating
8510,1,jetblue thx for the pointer but im good with the big monitor  any advice on who i should pick to come our of the western conf nba
8511,0,jetblue i had 2 fight 2 get a credit for the value of my bag but i got it skytrax jetblue corpgreed nevertakeno httptco6mbvjflpbm
8512,1,jetblue airways corporation jblu loses 006 on news that jetblue airways   wallstreet scope httptcoofw4a8b5ws
8513,0,jetblue they did not have any amp asked if i wanted tea how do you have teaampnot coffee im a gold on united amp coffee i nvr think 2x about
8514,0,jetblue  ur wed bwiboston flights 8pm really need to be better scheduled they are almost always delayed
8515,2,jetblue ill pass along the advice you guys rock
8516,0,jetblue id fly to an airline who actually gave a crap about its fliers outside of generic apologies jet blue is terrible jetblue
8517,1,jetblue 6am austin to jfk
8518,0,jetblue the big board says we arent leaving until after 830 
8519,1,jetblue hes sch for 530 tmw on aa would love to find him an earlier one with yall if possible hes in fll
8520,0,jetblue while i appreciate that you actually responded i travel way too much for you to tell me coffee is not a basic option
8521,0,jetblue my dads vacation to sxm got delayed a day because of americanair shoddy service earliest fll gt sxm flight trying to hep him out
8522,0,jetblue i did not report the updated info  dont know how to reach them without a super long wait on hold at your main number
8523,2,jetblue i cant say what airline i am on right now but i sincerely miss you bestairline
8524,0,jetblue whoa no tag and you still saw my tweet flight 105 jfk to chicago trying to get home to see my little brother wrestle
8525,1,jetblue airways corporation price target update  stafford daily httptcovqmdmzafuj
8526,1,jetblue i would go to italy to visit my relatives and see the house my dad left when he passed
8527,1,jetblue id go to australia to enjoy the land down under always been on my bucket list flyingitforward
8528,1,jetblue hi is it possible to upgrade to a mint seat on an already booked ticket thanks
8529,1,jetblue left my coat on flight 453 this morning in overhead bin  reported seat 12a but i was 11a  thx  ticket 2792125083854
8530,1,jetblue my daughters college game in denver  only one set of parents will be there 
8531,2,jetblue ok ill book jb to jfk then book to ath thank you
8532,1,jetblue need flight to ath from pdx do you coordinate with other airlines
8533,0,jetblue so why do you put this at the bottom of ur baggage report for fun jetblue airlinequality skytrax httptcotu9jx2jazn
8534,0,jetblue if u want to be helpful save me the trip from westchester cty to jfk plus parking  my info is in the photo httptcoji7xks2jkk
8535,2,jetblue yes thats true but they are a bit pricey i will look into it further love you guys
8536,0,jetblue i am heading to jfk now just on principle alone to deal w my lost amp damaged bag jetblue jetbluesucks jfk badservice fail
8537,0,jetblue u now have my gears grinding the jfk baggage office told me i need to bring the bag back right now if not they will close my claim
8538,1,jetblue do you sell open tickets i have a sick relative and may have to travel at a moments notice sad but true
8539,2,jetblue i flew to san francisco from fort lauderdale with you last year had a fantastic time so would like to go back 
8540,0,jetblue u say our safety is our highest priority but that doesnt extend 2 our property this is totally nuts httptcoxzy7phkfgr
8541,1,jetblue to allow payment by apple pay  patriarc httptcobduauzfhw2
8542,2,jetblue my flyingitforward affects just one small family of four but it would make a huge difference in their life
8543,0,jetblue glad u happy i have my bag but as a traveler i entrusted u w my property amp u return it damaged amp thats the best answer u have
8544,1,jetblue id go to portsmouth nh to take care of my friends son while she takes her daughter to boston for surgery  flyingitforward
8545,0,jetblue is the worst i have to postpone my trip and they cant accommodate guests like southwestair neveragain
8546,2,jetblue hawaii get me somewhere warm amp i can find some good to do flyitforward
8547,2,jetblue thx for confirming again yr team is awesome thanks for the prompt amp helpful response cheers to less snow in everyones future
8548,0,jetblue prfriendly tweets dont help drive accountability hope mr hayes takes note
8549,2,jetblue what a great idea cometoaustin
8550,2,jetblue i would go to las vegas it is gorgeous and i go there every year and i fly with you guys vegas is gorgeous amp so much to do there
8551,1,jetblue i like marie harf go to iraiq find isis and spread good and offer resume service to isis in order to find jobs marieharf
8552,1,jetblue flyingitforward id fly to port au prince haiti to help with the ongoing earthquake relief efforts still lots to do there
8553,2,jetblue just dmed thanks so much for addressing this so quickly
8554,2,jetblue done also looks like you opened some up on my flight to vegas on sunday 
8555,1,jetblue says lufthansa incentive offer to have no impact on share count  nasdaq httptcovu7xswjkiy
8556,0,jetblue only wish your ground operation was as expedient as your twitter response team delay just got extended
8557,0,jetblue only w 70 upgrade unsure why she cant just switch someone around i called 24 hrs in advance for this reason
8558,1,jetblue can you dm
8559,0,jetblue keeps asking me to enter a valid email address my info is saved and has worked hundreds of times before
8560,1,jetblue is the trueblue site broken at the moment
8561,1,jetblue any ems window seats on 1099 tomorrow
8562,1,jetblue airways corporation registers high short interest  wall street pulse httptcohxsnv7fbbh
8563,1,jetblue any chance you will by this summer
8564,1,jetblue do you have mint service from nyc to san diego
8565,0,jetblue cant change it true blue points and i cant get to a phone
8566,1,jetblue my mom wanted me to change her seat along with my sister but their two different reservations and idk
8567,2,jetblue aw okay thanks
8568,1,jetblue i cant pay 30 bucks xd
8569,2,jetblue best seat on a e190 to board early ready set go
8570,1,jetblue is it true theres a new a320 livery and a new website
8571,0,jetblue shouldve been on one of your flights instead southwestair has now lost our bags to add insult to injury
8572,2,jetblue im all set about to fly not bad for a first date with a giant metal bird machine she even brought snacks
8573,0,jetblue im trying to add my 2012 flights to my badges account but i dont see an option help plz
8574,2,jetblue okay the new screens are laptoplarge amp real nice amp the wifi is appreciated thanks god for this tiny lil man in the middle seat
8575,0,jetblue i cheated on you and im sorry ill never do it again southwestair has given my wife and i the worst start to a honeymoon ever
8576,1,jetblue this feels nice  what weve got going on here lets just swap me out with the fool in 5a and we can make it all better
8577,1,jetblue yes but it hurt my feelings to walk by mint a fella can dream happy4them
8578,1,jetblue pilyoc dont talk about my friend jetblue like that thefutureisweird
8579,2,jetblue incidentally sheila at jfk deserves a raise because shes awesome
8580,1,jetblue id like to spread my grandpas ashes in naples italy he lived in the 50s while serving his 30 yrs in the usnavy flyitforward
8581,2,jetblue i deleted that tweet because one of your wonderful employees swooped in to helpfaith restored you are one of the good ones 
8582,1,jetblue statement on lufthansa incentive offer  stockhouse httptcoobf9jbpc6a
8583,0,jetblue lots of people scratching heads and looking at screens ignoring passengers
8584,1,jetblue i thought the same thing after i sent it
8585,0,jetblue whats going on with 1171 lgafllpoor to no communication from gate agents
8586,0,jetblue fyi  your android app is set to not be applicable with the nexus 6  please fix its a phone not a tablet cheers
8587,1,jetblue order fare 33
8588,0,jetblue our foodallergy community if you want our continued loyalty you need to do better than that perhaps some training is in 23
8589,0,jetblue insensitive foodallergies are lifethreatening unsolicited uneducated opinions are inappropriate reckless amp dangerous to 13
8590,1,jetblue thanks for the fb message telling me i will have to wait between 13 days  im waiting
8591,1,jetblue airways sees significant decline in short interest jblu  wkrb news httptcolzfgutxiyn
8592,1,jetblue plans to offer direct flights from jfk to daytonabeach florida starting next february... httptcooyllrzqu5m
8593,1,jetblue thank you for opening the conversation  i hope you can make it right
8594,1,jetblue when i checked yesterday it looked like it did did something change
8595,0,jetblue oh no i thought it did 
8596,1,jetblues ceo battles to appease passengers and wall street  waterbury republican american httptco5t4fpcgrej
8597,1,jetblue 1951 bos to ord
8598,2,jetblue thanks line moved quick already done
8599,1,jetblue i do follow you
8600,0,jetblue nope none to be found
8601,0,jetblue i may need to i had a 40 minute layover and now have a 15 min delay on my first flight
8602,0,jetblue i may not make my connection and need to find out my options yet no one is here
8603,1,jetblue nope currently sitting at my gate
8604,2,jetblue their names are both angel seriously  how cool is that truly fantastic service
8605,0,jetblue extraspeed line closed in tampa what gives
8606,1,jetblue i sent you an email
8607,2,jetblue thank you 
8608,2,jetblue thanks
8609,2,jetblue also emergency exit seats 62 and thats a huge win
8610,2,jetblue friendly engaging personable handled clarifying questions about baggage fees well and took an interest in what i was doing
8611,1,jetblue so i dont know confirmation number or the names of the flight attendants and supervisor
8612,0,jetblue would love to respond to link but supervisor tore ticket up and refused to give me names and hid her badge from me
8613,2,jetblue hey so dre at seatac check in needs a raise stat dude gave me amazing customer service and made me feel valued 
8614,0,jetblue you respond to my friend lisapal but you cant respond directly to me
8615,1,jetblues ceo pilots among ardent fans wall street  poughkeepsie journal httptcofrhuxib8ii
8616,2,jetblue the magic eight ball has never steered me wrong  
8617,0,jetblue you wanna help out how about you reimburse the money you cause my band to lose
8618,0,jetblue but you guys should know that musicians are very sensitive about the safety of their instruments when flying for good reason
8619,0,jetblue ask jbeatz247 but i teach marketing at a university and will gladly consult on customer service and how not to treat passengers
8620,0,jetblue loves to respond to positive tweets but they ignore problems w customers just ask nola musician jbeatz247 about that shameful
8621,1,jetblue  im game if youre buying  
8622,2,jetblue will do thanks
8623,2,jetblue marks 15th year with new bluemanity plane design  sun sentinel httptcosjveelween
8624,0,jetblue call was not made by the inflight crew they in fact asked us why we didnt bring it on
8625,0,jetblue last week i bought a plane ticket round trip to fl amp just 4 fun i look at the price of them today and they went down nothappy
8626,2,jetblue youre welcome  httptco67k4n9eq6e
8627,1,jetblue are you ever looking for interns 
8628,2,jetblue is the greatest airline ever  truebluepoints jetbluemember
8629,2,jetblue s free wifi on board is the best thing thats happened since sliced bread
8630,0,jetblue only middle seats sfo gt bos not fun she keeps getting 10 credits would much rather have a working tv
8631,0,jetblue disappointed we werent allowed to bring on an aircraft approved carseat on an empty plane not cool
8632,2,jetblue beatriz and susan gate 4 mco
8633,2,jetblue handled 0xjareds question like social media pros good practice for when our transportation systems are all run by friendly ais
8634,0,jetblue maybe have a supervisor find out why the international checkin at ftl hasnt moved in 20 minutes yet employees picked up 100 pizza
8635,0,jetblue third flight in a row for my wife with her tv not working
8636,2,jetblue its a wonderful thing
8637,0,jetblue what is a personal email that i can contact i have a complaint that you should know about
8638,0,jetblue whats up with website cant access flight info
8639,1,jetblue just a thought
8640,2,jetblue flight booking problems flights for a dc visit for easter weekend started difficult but ended well with you guys big fan here 
8641,1,"jetblue i'm getting an ""it depends"" vibe fair enough"
8642,2,jetblue flyfi thank you seattle and udub here we come cameronroe httptcokbhym5gkap
8643,2,jetblue caymanislands  i know that bar   wish i was there now
8644,2,jetblue had a great flight to orlando from hartford a few weeks ago was great to get out on time and arrive early
8645,1,jetblue to increase charter service to cuba  travel agent httptcolyqrb4hcyu
8646,2,jetblue you guys continue to impress your crew  mco gate 4helped our family with seat issues professional
8647,2,jetblue loving the free wifi and legroom  seattlebound
8648,0,jetblue you are missing the point the flight left an hour late flight why are you allowed to be that late flight and still charge me 50 and 10hrs
8649,1,jetblue can i get some more leg room tonight b6 304
8650,0,jetblue 2nd time flying jetblue this year and my armrest tv controller doesnt work agianand thats the main reason i fly jetblue 
8651,0,its on me jetblue thats not what you said last night though 
8652,0,jetblue cinnabon the two of you should team up to serve cinnabons on the flights bonsinthesky
8653,2,jetblue anything for you flyfi httptco8jcediky9u
8654,0,jetblue hey you guys remembered lol but now my bos flights delayed and turn the heat down in t5 it feels hotter than pr
8655,2,jetblue thanks
8656,1,jetblue celebrates 15year anniversary with new livery  cnnmoney httptcop7skxzve1a
8657,0,jetblue spoken to 2 reps once im allowed to check my bag and through the tsa checkpoint i guarantee i will be talking to someone
8658,0,jetblue and the 20min line i stood in to drop my bag off
8659,2,jetblue credit to you for replying  i'll look forward to hopefully one of those 103 on my flight home tonight 
8660,2,jetblue great flight as always thank you to the great crew on flight 475 travel jetblue
8661,0,jetblue got txt  40min after sched dpt saying plane had just arrived  jfk late flightr txt w dpt gate change then 904 dpt for 740 flight
8662,0,jetblue i was not allowed to drop my bag off for my flight that i was running 10min late flight for turns out it left over an hour late flight
8663,2,jetblue youre killing me now  you got me smitten trueblue
8664,0,jetblue my son left his ipad on flight 1401 from jfk to fll on monday i called and left message and have no heard back seat 25a
8665,2,jetblue 4 min response time im impressed im in its official   trueblue  jetblue gets social
8666,2,jetblue thanks for listening doesnt mean i dont appreciate you
8667,0,jetblue all taken care of  other then the dropped call and the total half hour wait love jetblue
8668,2,jetblue thank you for incredible customer svc from gate to flight mint experience is magic
8669,2,thanks jetblue next up we will see how the slog from jfk to the city goes
8670,1,jetblue social media takes flight with fly likeagirl  what brand lesson can we learn  smm brand  httpstcontgl2wnqvm
8671,1,jetblue lekvhg want to see what the cost would be to change to the 430 flight
8672,0,jetblue you stood me up last night but im giving you a second chance im just a boy tweeting an airline asking them to fly him home
8673,0,jetblue waited for 15 min then got disconnect
8674,2,jetblue and a huge thanks to the crew on flight 1348 who flew in to dca from sju monday night in the snow so we could have a plane
8675,0,jetblue is i cant make changes on the website am i still charged 25 dollars for using phone
8676,2,jetblue planning on it  btw excellent service and crew from dca through sju into sxm
8677,2,jetblue why yes yes it does  great trip down thanks for the lift
8678,2,jetblue hotspot free wifi makes me happy jfk itsthelittlethings
8679,0,jetblue your agents at iad have compounded this problem by not making any announcements jetbluemess
8680,0,jetblue just a heads up this page no longer exists httptconsjwvttjgo
8681,1,jetblue deal
8682,1,jetblue drwinston001 i think well need a selfie as proof
8683,0,jetblue philpete wonder if thats the pilot tweeting you back is it legal to tweet and fly what if the plane in front stops suddenly
8684,2,jetblue gorgeous day hope the flight back tomorrow am is just as pleasant thanks
8685,0,jetblue they say they have no update i dont work i dont get paid  jet blue has my money but no flight argh
8686,0,jetblue no news here at the gate what are my options
8687,2,jetblue its okayim actually a tea kinda guy anyway thanks
8688,0,jetblue well im glad i got up at 5 am so i can sit in an airport  no place else id rather be not
8689,0,jetblue  no  i am guessing i have to call someone
8690,0,jetblue why 730 and not 645 as scheduled
8691,0,jetblue 1408 iad to jfk still hasnt boarded whats todays excuse and how am i gonna get to work
8692,0,jetblue why is t that every time i fly jfk even more speed doesnt work waiting for 10 min nogood
8693,1,jetblue can i change my flight if i already printed my boarding pass
8694,2,jetblue its always a pleasure 
8695,2,jetblue this is lovely
8696,1,jetblue dumps amex  nassau news live httptcodzg99jfiik
8697,1,jetblue justdippin drops a new video off the upcoming project thetakeover produced by yponthebeat httpstcoikqbdza7tn rt
8698,1,jetblue to end partnership with american express  httptcowhufmi2ytd httptcofbtemfwrsp
8699,1,jetblue marks 15th birthday with blumanity paint job  dallasnews blog httptcolfgr0nifut
8700,1,jetblues ceo battles to appease passengers and wall street  httptcoe5naxbue4s httptcoe1mex0t6q5
8701,1,jetblue change in the air for travelers investors  bloombergnews httptco6redd3vc73
8702,2,jetblue finally taking off lasfllsju letsgo
8703,1,jetblue anywhere warm cause its freezing in nyc
8704,0,jetblue clients got zero in 32 years career never thought this was possible2 suitcases worth thousands of  in italian clothing robbed
8705,1,jetblue flights 1970 1366 and 1552 will fly over after 1 am on your way into bostonlogan  mind taking ocean approach so we can sleep
8706,0,jetblue not to mention the fact that we paid extra just to fly jetblue thinking it was the most reliable
8707,0,jetblue we even went to the airport and were on the phone for hrs and no help at all everyone said different things
8708,0,jetblue people kept saying it was due to weather but there were flights going directly to boston even after our flight
8709,0,jetblue i understand but everyone said different things and there was a flight out late flightr that night but only one of us got to take it
8710,0,jetblue disappointed that my flight back to boston from pr was cancelled flightledrebooked 4 the next daydelayed that one too and no compensation
8711,2,jetblue great trip today  thanks to the crew flying us home they were fantastic httptcosk6w9xqaqb
8712,1,jetblue celebrates 15year anniversary with new livery  digital journal httptcou5hxri6crx
8713,2,jetblue awe you guys are great cant wait to travel with you again soon
8714,2,jetblue yes announced we will take off youre on it thank you
8715,2,jetblue also thanks for your prompt replies im really impressedand youre not just brushing me off much appreciated
8716,1,jetblue what about if i booked it through orbitz my email is correct but theres a middle party
8717,2,jetblue its been a while since ive angry tweeted an airline apparently you read my mind before i could bitch thank you for the credit
8718,1,jetblue it was at jfk airport right now
8719,1,jetblue thats pretty nice are flight credits automatically given after the flight i also wish there were a lounge i could sleep in
8720,2,jetblues valentinesday email was on point amp so clever thanks for being amazing jetblue loveisintheair httptcodocmvotwti
8721,0,jetblue she claimed that she did but i was not happy with the way i was treated
8722,0,jetblue ripped my suitcase i then was yelled at with attitude from geraldine your employee at the baggage centerworst airline jetblue
8723,0,jetblue shout out to the crew on flight 89 headed back to the big apple they kept my glass half full the whole flight jetbluejfk
8724,0,jetblue that makes sense it sucks though because now ill be stuck in the airport for 5 hours and late flight to my meeting
8725,2,jetblue thank you for help and quick response
8726,1,jetblues new ceo seeks the right balance to please passengers and wall   daily journal httptcobtb4awqtln
8727,1,jetblue flight 705 ewr to fll
8728,1,jetblue kleinerin hi know a pastor or homeschool mom who might like spirited have em contact me on prefundiahttptcojrbzlhrw7y
8729,1,jetblue dont know if u define that as a controllableirregularity
8730,0,jetblue the gate agent said our original plane got deicing fluid in the engine that created a short so they took the plane out of service
8731,2,jetblue big shoutout to the crews on 2017 bosgtjfk amp 486 jfkgtroc amp gate crews at c19 bos amp 6 jfk long day of delays made better by them
8732,0,jetblue 6 hour delay supposed to land at 9pm now its 3am still not boarding epicfail
8733,2,jetblue first airline to use applepay in flight airlines
8734,0,jetblue i hope your system wasnt hacked cause someone elses passport info was on my reservation amp i couldnt get my boarding pass
8735,2,jetblue thanks for having us hang out at tampa airport forever today its really been an awesome experience
8736,1,jetblues new ceo seeks the right balance to please passengers and wall   alaska highway news httptcotynchoelac
8737,0,jetblue honestly i'm glad you didn't cancelled flight the flight just that i'll be driving home at 34 am now 
8738,0,jetblue bag just delivered and items have been stolen  at first look  my kate spade bag and bottle of spiced rum  wtf
8739,0,jetblue im disappointed my flight was cancelled flighted mostly because i was excited to listen to the song im blue while flying on jetblue
8740,2,jetblue leopoldsic  no but my friend in the picture  phillip heller jfk ifc did and he said it was delicious
8741,0,jetblue flight delayed 3x and still not taking off on time amp greeting me at my seat yes its gum amp garbage httptcon9hmcrjchb
8742,2,jetblue awesome thanks thanks for the quick response you guys rock 
8743,1,jetblue sent
8744,2,jetblue app just reminded me i will be flying to fll in 2 weeks chillycvz thankgoodness mypompanobeach family friends sunshine
8745,1,jetblue sure email screenshot below link httpstcosoiqrn19aj httptcoibvvtzls4e
8746,2,jetblue i just wanted to say flight attendant fitz was the best tonight on flight 1326 bwibos great guy and made the flight fantastic
8747,0,jetblue bag is supposedly here in boston
8748,1,jetblue received an invitation to participate in erewards is this legit from jetblue just double checking bc the site looked different
8749,0,jetblue i dont know no one would tell me where they were coming from  i would guess so as thats where we had all the changes to flights
8750,0,jetblue i get sunday due to weather and ok monday theyre busy but this is crazy
8751,1,jetblue i have the emails that they are on their way
8752,0,jetblue supervisor humiliated us and was uncompromising we were completely blindsided
8753,0,jetblue offered to pay for tix at the airport bc we were never told that our reservation didnt go through was told i could pay 2275 pp
8754,0,jetblue right now completely pissed off
8755,0,jetblue ive had no shampoo no winter coat no deodorant no flatiron and the rest if my stuff since sat
8756,0,jetblue my sil bought tix for us to nyc we were told at the gate that her cc was declined supervisor accused us of illegal activity
8757,0,jetblue dispatcher keeps yelling and hung up on me
8758,0,jetblue now when i call its still at the warehouse and might be going out tonight
8759,0,jetblue they couldnt do it sun then it was supposed to be mon after 6pm then today from 11 to 3 then from 6 to 8
8760,0,jetblue flight from dca to bos has no heat ohno bundleup leastthebeverageswillbecold
8761,1,jetblue yep its for tomorrow
8762,0,"""jetblue analystdoc unfortunately thats not an available option with our current system sorry guys thats a certain fail fix it plz"
8763,0,jetblue received horrible customer service at lax on 211 reservation cancelled flighted without notification despite having confirmation number
8764,0,jetblue flight was cancelled flighted do i need to file a claim for the 50 credit im entitled to per yr bill of rights or will it just be issued
8765,0,jetblue why not just take her info in the beginning and if cut off call back we do that in my medical practice we are frequent flyers 
8766,2,jetblue is definitely my new favorite airline
8767,2,jetblue i will try that thanks if all else fails i will just do the old fashioned method tomorrow morning
8768,1,jetblue all up to date cant update via google play
8769,0,jetblue are there issues with the mobile boarding passes my app keeps crashing when i try accessing thanks
8770,1,jetblue becomes first airline to accept apple pay  future travel experience httptcoczor4nyh9n
8771,0,jetblue well your new baggage fees fare structures and reduced legroom has turned you into every other hated carrier in the us congrats
8772,2,jetblue thank you for your excellent customer service  resolved issue quickly
8773,0,jetblue yes well they are operating outside of your terminal and targeting vulnerable passengers no better than thieves
8774,0,jetblue thats not an option for us so how can we help each other fix this i wouldve made the change earlier if given accurate info
8775,0,jetblue well now saying our flight is going to be cancelled flighted amp that by not changing earlier we missed our chance to get out tomorrow 12
8776,0,jetblue tell your employees that
8777,0,jetblue even citi responded quicker via twitter when they fail still on hold hoping no one books the flight jetblue fail
8778,0,jetblue ah yes put the bags on the floor instead of the overhead bin so no one trips safetyfirst sarcasm
8779,0,jetblue where exactly can i leave a note
8780,1,jetblue accepting apple pay  mobile enterprise httptcoci5cfrlqbe
8781,0,jetblue guys really bad jetblue fail  someone better call my wife back to get this handled 2033823312 while she waits on hold
8782,0,jetblue fail my wife on the phone asking to switch flight times in mid switch gets disconnected now cancelled flightled no new time no call back
8783,2,jetblue thats great thank you
8784,0,jetblue they tried to have us towed do you think ill be flying out of your terminal again risk of 75 fine from corrupt police official
8785,1,jetblue selfie on the flight 83 from jfk to orlando  with supertzar85 httptcoqranzimhtr
8786,0,jetblue ticket issued whilst delivering your customers
8787,0,jetblue understand that but this policy of targeting your passengers is not good for business and should be addressed with security
8788,0,always been a jetblue fan but maybe next time ill fly virginamerica for real customer service
8789,2,jetblue i agree  if only there was a frequent tweeter discount so i could fly to see more friends tinman2ironman meggersrocks
8790,0,jetblue understood  but could i go and put myself on the standby list 5 hours prior to my flight
8791,0,jetblue the whole plane hoping for better luck on the return flight sunday
8792,0,jetblue so im penalized for packing lightly having 1 bag and paying extra for a seat
8793,0,jetblue dropping passengers with small baby and 3 infants at your san juan terminal as unloading baby officer writes me ticket for 75
8794,0,jetblue the tv wifi was spotty its just a nice feature for a x country flight still wont keep us away lovejetblue
8795,0,jetblue so technically i could drive to jfk now and put in request for tomorrows flight
8796,0,jetblue why did i pay for extra space to be forced to put my backpack under my seat its my only bag flight 135 unprofessional
8797,0,jetblue we were on b6 619 this morning from boston to beautiful san diego we really were bummed the satellite was broken 
8798,1,jetblue knew that  has to be done at the gate correct if so what time does gate open
8799,2,jetblue philly lost and read program  our customers get hot tea great crewmembers top notch info amp now books httptco9ragncw2bk
8800,1,jetblue flight 152 n559jb heres looking at blue kid departs mco enroute to bostonlogan httptcoqeada92mw6
8801,1,jetblue  punta cana to enjoy weather n see my wifes family
8802,2,jetblue and we are glad to see what is going on and fix professorpaul15 please dm me your confirmation  so we can check
8803,0,jetblue just lost my business   enjoy your profits
8804,0,jetblue i would drive 2 12 hours to jfk to board jetblue to vegas instead of closer hartford airport cramming more seats on planeno more
8805,1,jetblue  i will for sure but my tsapre works with other airlines why is jetblue different
8806,2,jetblue will call thank you
8807,0,jetblue yes today flight is full now they said no to me at gate 
8808,1,jetblue are departing flights from boston heavily delayed flying out tomorrow morning 
8809,2,jetblue still love you guys but get me to vegas already 
8810,2,jetblue gary who is serving us at fll airport counter is really true blue makes me feel at home even when a jetblue flight is delayedl
8811,1,jetblue is there no way to switch to earlier flight to jfk even if i checked a bag
8812,0,jetblue this is not a flight delay this is horrible planning on jet blue jetblue
8813,0,jetblue insane the craziness ive seen with jet blue today at newark delayed 3 hours and now we are waiting for a pilot jetblue
8814,1,jetblue hi does my upcoming flight 2168 from west palm to hpn have flyfi
8815,2,jetblue tried again lovely customer service thank you
8816,2,jetblue so happy you can accommodate peanuttreenut allergies on flight 1st online cover from air provider
8817,2,jetblue professorpaul15 always happy to help
8818,2,jetblue we have just landed thank you anyway btw flight staff on flight 654 were wonderful despite their full day and heavy load
8819,0,jetblue we are delayed until he arrives
8820,0,jetblue ellahenderson the highlight of being delayed freeconcert
8821,0,jetblue whose performing at t5
8822,1,jetblue     is it only 50 for my 2nd bag  1st bag too full
8823,0,jetblue flight 894 first officer not even at the airport wow unreal staff waited until we all boarded to announce we are delayed
8824,2,jetblues ceo battles to appease passengers and wall street  httptcouy28d1uegx httptcovjfv7ksgcq
8825,0,jetblue  why does my tsapre work with every airline but you i pay good money for that spent 30 mins on phone to fix to zero success
8826,1,jetblue thats right  game set match
8827,0,jetblue yes 3 times i need some one to call me and help me change a flight i cant do online thanks
8828,0,jetblue pls send an it tech 2 baggage office poor guy is trying 2 print my claim amp cant i need 2 get home upgrade 2 hp printers mfps
8829,2,jetblue vincenzolandino cbarrows you take to me places united simply cantlike nonstop to st lucia
8830,1,jetblue flight 1133 n353jb blue la la departs mco enroute to san juan international airport httptcoswzm2fx3nu
8831,2,jetblue this makes me happy i hope these arent empty promises
8832,0,jetblue dropped 3x in past hour
8833,1,seriously i want to work on the jetblue social team rt jetblue vincenzolandino httptcoeigajyzcw2
8834,1,jetblue call me when you do and we'll have to hook up
8835,0,jetblue ive called you 3 x amp waited on hold 10 min each time to be disconnected each time enraging i need to speak to someone help
8836,1,jetblue the usa help line  i accidentally booked a flight on a thursday instead of a wednesday and want to switch
8837,1,jetblue if you have wellpriced flights to oahu  we could be best friends vincenzolandino
8838,2,jetblue we dont need anybody else
8839,0,jetblue any idea where the plane for flight 672 is coming from i thought flight 305 from jfk but that wouldnt explain delay
8840,1,jetblue its for me i spoke with a rep on the phone who suggested i voice a concern via email us on your site i did a few moments ago
8841,0,jetblue pls find my bag i need 2 get home very frustrating hope my bag is somewhere in nynjairports leaving the jfk wo my luggage
8842,0,jetblue tried calling multiple times i just wait and when it finally connects i get hung up on
8843,1,jetblue airways sees significant drop in short interest jblu  mideast time httptcossbaujtouw
8844,1,jetblue no not yet i will notify them im new at this 
8845,2,jetblue thanks
8846,1,jetblue dont worry im gonna share with my row 
8847,2,first base already i like your style jetblue
8848,0,jetblue hold for 15 min a couple of rings then mailbox has not been set up yet customer service forwarding to their cell phones cmon
8849,1,jetblue does your home airport not count in the badge system my tb account says 2 flights but ive taken 3 this year
8850,1,jetblue is bag check cut off 30 minutes before the original departure time or the estimated time shown online
8851,1,jetblue i know where you guys jet lol but if you love me so much help a brother out  hot weather great nightlife 23 hour flight
8852,1,jetblue airways adds new charter flight to cuba  travel wires blog httptcoswb1gr57cc
8853,1,aww is it jetblue i guess now i need to book a flight to somewhere warm asap any suggestions
8854,2,jetblue love traveling with jetblue cant wait to go to paris oui oui nyc was awesomeee
8855,0,"jetblue 
but if customer service ment anything to you you would try quoting policy is never effective customer service"
8856,1,jetblue thank you is there a possibility it will change
8857,2,jetblue thanks
8858,1,jetblue are we good
8859,2,jetblue thanks for the upgrade so far so good keepitup httptcobkmfey7qol
8860,2,jetblue cinziannap thank you i like the quick response on twitter
8861,2,jetblue this could be the beginning of a bluetiful relationship  lifeneedsfrosting
8862,0,"jetblue 
apparently not"
8863,0,jetblue why are we delayed  flight 1601
8864,0,"jetblue continue button generated a trip to plan your trip page
regardless of how far along i was in flight booking problems process
hint the end of it"
8865,1,jetblue marks 15th birthday with airbus a320 painted in blumanity paint job httptco9vtfm7knad
8866,1,jetblue i would fly to washington  dc to see the actual constitution  and the declaration of independence in honor of a us navy friend
8867,1,jetblue what is the name of this tailfin httptcoqxv45mv0ug
8868,1,jetblues new ceo robin hayes battles to appease passengers and wall street  business in savannah httptcokkay8xaps1
8869,1,"""jetblue we're looking for our next flyingitforward flier from dc tell us where youd fly amp why httptcomcsi0dzpnz"" geekandahalf"
8870,2,jetblue haha youre doing everything right dont change a thing slash this twitter engagement just makes you even cooler bestairline
8871,2,jetblue thank you just sent msg
8872,1,jetblue i did get the email thought i wasnt supposed to reply to those
8873,1,jetblue i applied for a job at pdw where could i go for follow up id really love the job ilovejetblue
8874,1,jetblue connecticut
8875,1,jetblue i would fly somewhere hotter then here puerto rico here i come lol
8876,2,jetblue great smooth flight too 
8877,1,jetblue i would go for 3rd time to jamaica to volunteer w at risk youth flyitforward dc stpatricksfoundation rotary
8878,1,jetblue airways short interest down 35 in january jblu  sleekmoney httptcoznsujp86bv
8879,2,jetblue i would love for you to fly my best friend home to pvd for a weekend  httptcoch0nmjymgh
8880,1,jetblue do they have to depart from washington dc
8881,0,jetblue remember  im very doubtful and not very hopeful 
8882,2,jetblue thank you for the service credit and to pamgrout for positive thoughts
8883,0,jetblue ill give u a chance but i dont think ill fall for it backtodelta
8884,2,jetblue great thanks
8885,0,jetblue kylejudah be responsible for replacing it
8886,0,jetblue kylejudah new stroller the travel credit doesnt help cover the cost of a new stroller your crew ruined it and therefore should
8887,0,jetblue kylejudah i just spoke to the baggage claim center and they gave me travel credit but will not be responsible for the cost of a
8888,0,jetblue heard about the charge for 1st bag and tighter seats  no need to be a loyal jb customer anymore
8889,1,jetblue im getting info from the website but needing to check it and the alerts would be much more beneficial
8890,0,jetblue is there something going on with your alerts flights been delayed several times for my parents and im not receiving any alerts
8891,2,jetblue i will i love flying with you all great service
8892,1,jetblues new ceo seeks the right balance to please passengers and wall   times colonist httptconzdxrvszwv
8893,1,jetblue haha i figured that i was meaning theres no return flights out of charlotte its like na for a week plus
8894,1,jetblue rocking the tim mcgraw hold music
8895,2,jetblue thank you that it is not just a livery it is a culture that 16000 crewmembers embody daily thanksdave httptcoinnp0kkyby
8896,1,jetblue 255 tomorrow from ric to bos looking good or am i better rescheduling
8897,0,jetblue hard to tell but was told wifi only worked for one side of the plane
8898,0,jetblue just learning about your famous apology in social media marketing is twitter an asset for jet blue now phdmama
8899,2,jetblue learning about your awesome twitter management today in my social media marketing class keep up the good work sxu phdmama
8900,0,jetblue i normally  you but this late flightst flight experience was the worst 2 hours on runway no wifi amp tv not working properly
8901,0,jetblue kylejudah it doesnt matter who you directed me to its the principle of the matter when i gate checked the stroller it was
8902,2,jetblue  bluemanity brought tears to my eyes jetblue s commitment to giving back to the crewmembers and the community is aww inspiring
8903,0,jetblue 117 days maybe
8904,1,jetblue vegecomgirl for me it's not until 615
8905,1,jetblue well i try see you soon jayvig
8906,2,jetblue jayvig i like the inflight snacks im flying with you guys on 228 jvmchat
8907,2,jetblue jayvig roxydigital awww  r to the t realtime appreciation from jetblue rockingthetweets jvmchat
8908,1,jetblue roxydigital good i want extra peanuts on my flight then lol jvmchat
8909,2,jetblue jayvig yes great realtime example thanks for being awesome jetblue jvmchat
8910,1,jetblue alittle more money to book our flights were 12 way there 
8911,2,jetblue roxydigital haha you didn't disappoint well done jvmchat
8912,2,jetblue was just at t5 a little over a month ago jetblue you guys are great thanks for everything
8913,0,jetblue figured but delay is listed at almost 2 hrs thanks for being great cheers
8914,1,jetblue if my flight says delayed with estimated departure listed can i arrive at airport late flightr
8915,1,jetblues new ceo seeks the right balance to please passengers and wall   weyburn review httptcortqyjcvtq3
8916,0,jetblue glitches on website re flight booking problems travel amp checking in nothing between ur site amp the airport was communicated it was a nightmare
8917,2,jetblue thank you
8918,1,jetblue okayyyy but i had huge irons on way out promise no shenanigans
8919,1,jetblue how do i get a copy of my last flight showing original time and delay i need it for work thanks
8920,0,jetblue as much i have paid in fees plus hotel and food because of your changes i could had flown with a more reliable airline no2jetblue
8921,1,jetblue ceo battles to please wall st and flyers  from nzherald httptcoq4amiw7fsw
8922,2,jetblue huge fan of great brands and people doing great things... you guys rock happy to share the love
8923,0,jetblue been dealing with a cancelled flightled flight since last night amp was booked to a 615 flightwouldve at least liked to see ella perform lol
8924,2,jetblue tough choices but i did all simultaneously as a business traveler best experience in a long time wishmyflightwaslonger what
8925,2,jetblue thanks great service in t5 already lovejetblue
8926,2,jetblue i didflyfi worked well and was free aboard this flight
8927,0,jetblue and they are telling me i got to get another hotel and foodso spend more money because you guys made me miss my connection
8928,0,jetblue already spent 300 to stay at hotel last night due to you guys rescheduling my flight since my cancelled flightation ive spent almost 500
8929,2,jetblue seems very likely
8930,0,jetblue they are rude and unhelpful they suggested i catch a flight tomorrow i was supposed to be home today at 2 am and work is waiting
8931,1,jetblues ceo battles to appease passengers and wall street  httptcofrrfxccw7z httptconklw9ssvrq
8932,1,jetblue unfortunately no but hoping i can catch one sometime in the near future
8933,0,jetblue why is my flight delayed 25 hours this is insane every other flight has made it to nyc
8934,1,jetblue ellahenderson ah wish i was there good luck
8935,0,jetblue should i continue
8936,1,jetblue ok great thanks i had a great flight fyi im excited to fly again i just was frustrated i was not able to check in
8937,0,jetblue i do not want to deal with your customer service agents with no practical knowledgeprovide me with a direct contact
8938,0,jetblue got flight reschedule to flight form pit to fll and our flight had mechanical problems so we were delayed an hour missed my connect
8939,2,jetblue well lucky i only fly jbi guess i would be even more squished on any other airline 
8940,2,jetblue she was a phone agent pls do peggy was pleasant informative and delivered 
8941,1,jetblue hopefully next time can i send you my future itineraries so the next one can be planned when im there 
8942,2,jetblue ellahenderson omg  wish i had a flight today  haha theres always next time  have fun at lft5
8943,0,jetblue my request has nothing to do with rescheduling but customer service has such a bad attitude today badservice
8944,0,jetblue busy due to storm but customer service should always be on point more so now than ever getittogether
8945,1,jetblue no i am fine to fly haha they come at random with the hemophilia but what if i need extra assistance
8946,0,jetblue oh hell no im not waiting again to get hung up on after speaking to 2 rudeservice people
8947,1,jetblues new ceo seeks the right balance to please passengers and wall   daily journal httptcow8mtmsp2ry
8948,2,jetblue thank you miss you all so so much is this the link to the blog or has that changed
8949,1,jetblue i have a internal bleed in my foot and i am flying next tuesday what should i do  these leeds come randomly i
8950,2,jetblue thank you
8951,1,jetblue cant view seat selectionchange seat for flight tomorrow can you look into this
8952,1,jetblue whats the link for flyfi
8953,0,jetblue is todays jetblue flight 918 nycgtbos delayed my app says on time and the website says its not
8954,2,jetblue to offer service from daytona beach to new york  albany business review httptcoduhbj41jhx
8955,0,jetblue please provide me your direct email for me to explain
8956,1,jetblue i hear that the new thing in your planes are the flyfi how i can check if the flight that im going to take have it
8957,1,jetblue ceo weighs profits flyers  chronicleherald registration httptco9vkj9s7jrm
8958,0,jetblue a flight delay due to pilots oversleeping is apparently an uncontrollable irregularity that is not eligible for delay compensation
8959,0,jetblue sitting on the plane in jfk waiting to take off doors are open catering is stocking up we are delayed but they couldnt be nicer
8960,1,jetblue really caring
8961,2,jetblue no worries delay was minor and dealt with nicely it was captain of flight 2324 by the way
8962,2,jetblue thanks her flight leaves at 2 but shes arriving to the airport early wedding is in vt in sept grateful you fly to btv 
8963,1,jetblue ceo weighs profits flyers  chronicleherald registration httptcol2n0eghdgn
8964,0,jetblue is really getting on my nerves   nothappy
8965,1,jetblues new ceo seeks the right balance to please passengers and wall   greenfield daily reporter httptcolm3opxkxch
8966,0,usairways  is there a better time to call my flight is on friday and i need to change it worried i may be on hold until then
8967,0,usairways and when will one of these agents be available to speak
8968,1,usairways is a dm possible if you arent following me
8969,1,usairways fortunately you have staff like lynn s and deedee who actually understand customer service and simply being nice
8970,0,usairways just hung up on me again  another waste of an hour of my time  how am i supposed to book a one way award flight  badwebsite
8971,1,usairways never received such horrible service or treated so poorly as richard p today no excuse for attitude amp ripping up our tickets
8972,0,usairways youre killing me from the inside
8973,0,usairways is not the new americanair is more like the new spiritairlines love aa not impressed with the subpar planes and gate agents
8974,2,usairways we were moved to a delta direct thank you for the accommodations
8975,1,usairways agree richard p literally ripped up our tixs in our faces and made rude inappropriate comments to us and our family awful
8976,0,usairways flight 645 to phoenix deboards passengers going to salt lake city because they cant resolve a simple bathroom issue fail
8977,0,usairways always fun to get screwed out of an earlier flight that isnt full crummyservice whydidntiflysouthwest goodluckamericanair
8978,1,usairways shout out to cathy at the vegas airport checkin for hooking us up
8979,0,usairways oki know doors close 10 minutes before takeoff stop telling me my flight will leave in 20 minutes when we havent boarded
8980,0,usairways i finally got through on the phone after a 2 hour wait time
8981,0,usairways been stuck for 40 minutes due to lavatory issues no beverages no snacks no customer service flt 645 to pho fail refund
8982,1,usairways will you be issuing a travel advisory for clt for thursday  a significant snow storm is in the way wednesday night
8983,0,usairways ive been on hold to change a date on a ticket for over 3 hours can someone please assist me unacceptable
8984,0,usairways thanks 4 making it impossibly expensive 2 change 2 a flight leaving less than 24 hrs earlier than my reservation 1lesscustomer
8985,2,usairways well i did miss it but gate agents had rebooked boarding pass waiting when i landed time for lunch amp a beverage easy cheesy
8986,0,usairways i cant get anyone on the phone to help with award travelpurchased extra miles and 10 minutes late flightr the miles needed was raised
8987,0,usairways why havent you issued a travel advisory for charlotte wednesday night and thursday 46 inches of snow
8988,1,usairways i need help about a ticket dm me
8989,0,usairways deedee and lynn s have been great here in phx richard p here was a jerk rude to us and our parents for no reason
8990,0,usairways thanks for making me miss my meeting in dallas 700 dollars down the toilet 
8991,0,usairways i have two tight connections in charlotte and frankfurt
8992,0,usairways said only way to get on plane about to leave that would make my connection was a 75 fee instead of earlier i am now late flightr
8993,2,usairways thank you i will be calling you cheapoairchat
8994,0,usairways ur response was my inconvenience was of no matter u wanted me sit for 3 xtra nights in the city wout comp donotflyusair
8995,1,usairways i forgot my password and i dont know if my username is correct and i want to use my miles what i have to do
8996,1,usairways question friend flight got cancelled flightled how can he book be flight leaving chs to philly to germany
8997,1,usairways yes confirmation number and all
8998,1,usairways did you know that suicide is the second leading cause of death among teens 1024
8999,2,usairways getting sorted thanks
9000,0,usairways sadly im currently booked on one of your flights tomorrow that i will be changing if i can
9001,1,usairways that is certainly not the impression shes under
9002,0,usairways standby so far for two of us with snow storm hitting iowa tomorrow we could be stuck here for two days
9003,2,usairways thank you
9004,1,usairways if i know i left something on my last flight as i literally had to run to make my connection how can i retrieve it please
9005,0,usairways why cant i check in online for a flight tomorrow am
9006,0,usairways  been standing at the gate for 45 min trying to go standby bc i will miss my connection no help do not fly us airways
9007,0,usairways after being assured by the pleasant woman at gate b11 in albany ny that lifes not perfect id heard enough
9008,1,usairways how do i get a receipt for a change fee when i originally booked with miles
9009,0,usairways u didnt bother following up we booked with delta  delta understands cust srv provided lunch 4 delays amp upgraded seats
9010,1,usairways we even offered to fly in to another airport and they said they couldnt do that no explanation why they cant
9011,1,usairways any travel advisory coming for the carolinas  bad weather
9012,0,usairways there is an error w my preferred status amp im not able to reach an agent via phone travel friday need resolved  contact info
9013,0,usairways americanair how does a pilot forget log book been waiting on plane for 45 mins alsonodrinkcartcomingaround
9014,0,usairways already did it one person said they couldnt do anything another said she didnt know why the first person we talked 2 said that
9015,0,usairways ashleykatherton over an hour on hold so far
9016,0,usairways rt dmoukdarath nice another delay with usair second one this trip left engine leakingwhats next usair nothappy
9017,0,usairways i want to love you 43 minutes on hold help me understand why i switched loyalty programs httptcochgy5yrvka
9018,0,usairways 59 minutes now nice customer service you got going on
9019,0,usairways 44 minutes on hold so far and still havent spoke to a human never using you again
9020,1,usairways where is your email address its not on this page httptco5cwh1yfoow
9021,0,usairways you have no idea how upset and frustrated i am right now ill be sure to follow through with never flying with you again
9022,0,usairways how can a person go from number one on a standby list to number twelve in three hours  should i be super platinum diamond status
9023,0,usairways forget reservations thank you to the great leadership at your company ive cancelled flighted my flight once again thank you
9024,2,usairways great job today from your team with a challenging weather delay on flight 1925 out of charlotte travel friendlyteam
9025,1,"usairways airport snow removal method 22
keep up the good work folks this is where cessnas become 747s httptco0jjt4x3yxg"
9026,1,usairways and now you cant even accommodate us by letting us fly in to another airport horrible service for your fault
9027,0,usairways it was this saturday during all the snow in the dc area  excited the flight was not cancelled flightled but sad he went missing
9028,0,usairways americanair i love you guys amp im gonna let you finish but ive been on hold for 1 hour trying to book a flight w my voucher
9029,0,usairways and the helpful employee who changed her boarding zone so that she would have space for her pump is now being disciplined fail
9030,0,usairways need to talk to a person about my bag waiting on hold for two hours bag sb delivered last night online says not found
9031,1,usairways  2 calls amp wasted 3 hrs on hold to change my coming divided awards weather relate flightd flight yall disconnected me 2x please help
9032,0,usairways i dont want your sympathy i want someone to make an effort to find my bag
9033,0,usairways she spoke with someone this am and was told that breast pumps arent medical equipment and that she should have planned better
9034,0,usairways  800 referred me back to baggage services but i left the airport i was on seat 17a
9035,2,usairways thank you very much
9036,1,usairways i left my personal stuff on us4551 from phlbos about an hour ago went baggage was told plane left to call 800
9037,0,usairways  first impressions are hard to reverse  a horrible first experience with you  will never fly with you again
9038,1,usairways is there a phone number or email address to customer service
9039,0,usairways not going as planned is an understatement my flight was just changed again if it werent for a family emergency id cancelled flight
9040,0,usairways 2 hours on the plane they at least got us on a direct flight a couple hours late flightr on united
9041,0,usairways sadly that didnt help me at my meeting at work today seeing as my presentation was in there major strike against me
9042,0,usairways i did but the more eyes i have looking for pandu the better chance i have of bringing him home
9043,0,usairways my bag is still lost and i can not get anyone on the phone to assist me and the tracking updates have stopped
9044,2,usairways thanks 
9045,1,usairways so i can make a reservation
9046,1,usairways i didnt make a reservation yet its about changing name on my dividend miles account
9047,0,usairways 167 minutes  im not trained in that cmon cant you do better than that
9048,1,usairways if i qualify for free 1st checked bag is that applied at checkin same for using companion tickets
9049,0,usairways any direct number to dividend miles account info every time i try them i get actually hung up on
9050,0,usairways trying to use chairman upgrade cert for flt 740 on 22614 but being told not an option with 10 open seats how thanks
9051,0,usairways but ive been trying to call them since yesterday and i keep getting hung up on can you get me through to them
9052,1,usairways whats the charge for oversize not overweight
9053,1,"usairways to my legal last name so its not technically a name change
i just used the wrong name"
9054,0,usairways an award travel ticket but cannot since it is under a different last name i simply need to change it
9055,1,usairways hi on my dividend miles account i accidentally listed my newly married name as opposed to my legal name i am trying to book
9056,0,usairways ok thank you...i call from spain to us for seating assistance
9057,1,usairways can i check bags through to my final destination even though i bought separate tickets from iad to phl  and phl to israel
9058,0,usairways 2day no coffee amp 1 working toilet  then i read domestic airlines whining re foreign competition  coincidence  no  openskies
9059,1,usairways how much is it to check golf clubs on a flight they might be oversized
9060,1,usairways if i'm unable to use my departing flight can i still use the returning flight
9061,1,usairways is it possible to cancelled flight my reservation online
9062,0,usairways ive been on hold to rebook a cancelled flighted flight for over two hours i know weather has a huge impact but you should anticipate
9063,0,usairways been on hold for over 5 hours i believe i was overcharged 200 for my flight i need an immediate explanation help
9064,1,usairways thank you although were using our miles from our card and flight booking problems companion tickets which can only be booked over the phone
9065,2,usairways i made it thx
9066,0,usairways still on hold1 hr 27 minsthank god for chairman status status match delta
9067,1,usairways is there a phone line to call into that isnt being affected by bad weather trying to book a vacation here 
9068,0,usairways has the worst customer service cant even get through to a rep you gotta be kidding me
9069,0,usairways beamske but maybe i can be on hold for 30 minutes again that would be just as amazing
9070,0,usairways beamske how about a real live person talk to the person whose luggage was lost for 4 days and vacation wrecked  yorkshire2002
9071,0,usairways is your clt departures delayed hoping i can make my connection after a lengthy take off delay and endless taxiing here at clt
9072,2,usairways im glad beamske retweeted otherwise you would have to ignore the numerous tweets i sent you all are fucking amazing
9073,0,usairways so frustrating because i still have not gotten them back why my bag was sent to ny is a mystery  shame on me this time
9074,0,usairways i will never travel us airways again flew in from la to dc last night and for the 2nd time on this airline my bags didnt arrive
9075,2,usairways haha no worries you guys are the best  1 for spelling my name correctly
9076,0,usairways like they will call me iv been trying since yesterday and no one is answering
9077,0,usairways your csr in phl suck   flt 3883 gets cxd  i get rebooked to the next day  on standby for 4011 not hopeful
9078,0,usairways hello is anyone behind your twitter account badcustomerservice
9079,0,usairways i keep getting hung up on please respond so i can book a ticket with you i wont be able to buy one unless i speak to someone
9080,0,usairways hey  yeah last time i got a phone call when flight was cancelled flightled from dca to bos
9081,0,usairways you should be prepared for weather all i want to do is find out if i can take train to phl to catch my connection
9082,0,usairways when you are deciding to wreck a vacation is losing luggage from a cancelled flighted flight your go to maneuver
9083,2,usairways see you on board tomorrow
9084,0,usairways been on hold for 40 minutes calling because my flight is delayed  this type of service in not acceptable
9085,0,usairways been on hold for 2 hours for something which i could have done in less than 1 minute if it was availableyour site ux is awe full
9086,0,usairways then drop your fee 150 300rt makes no sense most eu airlines charge 0 aircanada charges a reasonable 50
9087,0,usairways i understand that but i should still be able to view my reservation online
9088,0,usairways another fiasco at national forever from jet to gate on 805am flight from rdu
9089,0,usairways  good to know that your phone customer service is still impaired due to bad weather that was over a week ago jetblueanyone
9090,0,usairways ok we are on day 11 trying to  book a flight for 4  ur system still says due to weather...call back late flightr  outofbusiness 
9091,0,usairways thanks again for ruiningmy vacation  you all are the best for this  could not have done it without you
9092,0,usairways americanair our honeymoon was delayed a day because a gas cap was not screwed on flight 1801 so frustrating
9093,0,usairways your policy needs a serious revision for babies  fortunately i have choices and choose southwest from here on out
9094,0,usairways still ignoring my question usairways consistently providing poor customer service
9095,0,usairways they have all of this at hotels still dont have my work folder or business casual clothes worst httptcojieycat1ek
9096,0,usairways oh i got right through to an agent they just kept putting me on hold and still didnt fix the problem
9097,0,usairways there is no reflight booking problems the event im flying to attend waiting for jetway driver still on tarmac
9098,0,usairways baggage team recording tells me my bag still hasnt been found and delayed baggage link on web conveniently not working worst
9099,0,usairways been trying for weeks no use
9100,0,usairways should give me free baggage for this mess
9101,0,usairways gate traffic dca my flight arrived 20 earlyconnecting flight 2139 leaving in 23 minutes several of us stuck hold that plane
9102,0,usairways i really feel like your company needs evaluate their policies amp realize that transfers should be possible for tickets
9103,1,usairways i know this is probably a no but is there a way to get a cheaper airfare ticket if the flight is leaving in a few hours 
9104,0,usairways seriously  did you not see that ive spent 2 days  for multiple hours on hold just to have to hang up after the hours
9105,2,usairways waiting on my flight right now thanks
9106,1,usairways how do i add my tsa pre number to an existing reservation
9107,1,usairways can i please have someone call me 781 879 4505
9108,2,usairways were back at a gate opposite of wheels up im sure well get thete eventually so thanks
9109,0,usairways r u aware your wait time to talk to a sales agent is always 3060 minutes unacceptable at least employ a call back feature
9110,1,usairways amp americanair 1 flight cancelled flightled yesterday and now a delay today has robbed my daughter of 2 days with her grandparents thanks
9111,0,usairways 1729 connecting in charlotte to houston mechanical issue determined while qd to take off and we checked our bags
9112,0,usairways can you dm please in regards to update on lost bag please
9113,0,usairways need to retrain us 3837 lead flight attendant and gate agent at arrival mke 223  horrible attitudes toward helping customers
9114,0,usairways youre batting 1000 every flight ive taken is delayed worst airline ever
9115,2,usairways knows customer service thank you for starting our 2 week vacay on an amazing note thank you sarita
9116,0,usairways why arent you updating flight statusdelays
9117,0,usairways theyre also saying the clt flights are delayed but youre not showing it in your system which makes it impossible to figure out
9118,0,usairways nope they just announced were headed back to the gate
9119,0,usairways pretty sure we didnt actually take off at 710 httptcovuxf4r4unu
9120,0,usairways well then that is a horrible flaw in your system 2 hours in the past day ive wasted ive got a job amp family this is crazy
9121,0,usairways 5203 and were just sitting 20 feet from an open gate
9122,0,usairways just wasted another hour of my life on hold this is insanity there has to be another way to use my voucher as payment online
9123,0,usairways whats wrong with the plane flt 581
9124,0,usairways united two broken airplanes two days late flightr and im stranded after a funeral and missing out on my last semester of college 
9125,0,usairways americanair day 3 amp still no luggage chkd httptcombltalr4bs statusawaiting asgmnt to driver since yest 1015am
9126,0,usairways flight 830 clt to phl i was 1st on listsomeone else got spot rude employee in coach wouldt give id said he was cute red head
9127,0,usairways asked her why needed to take yellow tag off she said because i told you to expect a personal apology from her unacceptable
9128,0,usairways  since jan 22 have been on 10 flights why the disrespect in clt flt 2063 at 250pm on 18feb to dca just asked herba question
9129,0,usairways nah its for my flight next week inside my chairman 7day window but you still havent released the last open first seat to me
9130,1,usairways flight 1946 out of clt this morning  its snowing here  should i head out to the airport
9131,0,usairways ive been on hold for 41min just trying to change my reservation
9132,1,usairways i am a uk citizen is there a uk number i could try
9133,0,usairways i just spent 35 hours and got nowhere entire experience epicfail
9134,0,usairways changing my flights with no explanations and still dont have a confirmation so disappointed in the service
9135,0,usairways nope not yet
9136,0,usairways i will make sure to never use your incompetent airlines again my luggage has been out for delivery for 24 hours
9137,0,usairways my flight was cancelled flighted saturday why was my luggage not at the airport today im supposed to have it delivered pathetic
9138,0,usairways  thank you for allowing me to spend more money on vacation by buying things i already bought
9139,0,usairways thanks so much for ruining my vacation i really couldnt have done it without you
9140,0,usairways its not like im trying to leave earlier just for fun i dont want to get stuck in dc if we have bad weather in rdu
9141,0,usairways some flexibility on your part would be nice this is why i love southwestair theyre flexible amp not trying to take all my 
9142,2,usairways excited that ill be flying from syracuse to interview in dallas on friday for the fa position this is a goal amp dream of mine
9143,0,usairways thank you for reaching out to me hopefully my request will be fixed and i can remain a loyal customer
9144,0,usairways it doesnt take 6 days to respond to an already open case
9145,2,usairways great crew for flight 504 phx to yvr tonight friendly efficient awesome job
9146,0,usairways are people going to answer our calls
9147,0,usairways pilot forgets to show up to work and ricky j gate agent gives customers attitude usairwaysfail
9148,0,usairways  you make the reservation well make the excuses usairwaysfail
9149,2,usairways thank you for your empathy there is more to this story than just the luggage but thank you for reaching out
9150,0,usairways is utterly unreliable they didnt schedule a pilot for their us624 flight out of seattle  flights are delayed usairwaysfail
9151,0,usairways yes but again valuable time has been lost
9152,0,usairways i dont like being lied to no bad weather in dc md va ive been stuck in ca all day and shouldve been home by now you owe me
9153,0,usairways yes it landed at 1140am should not take another 12 hours to go 40 min drive was assured i would have this am
9154,0,usairways the disappointment was not the bag but that it arrived before me and i was kept 12 hrs without options in iah
9155,0,usairways cant get back lost time
9156,0,usairways flt 1820 2rsw could have extended the courtsey of waiting 2min 4 10 of us gates closed in r faces  ur fired
9157,0,usairways  thanks however i feel like the system has failed me  what is the solution
9158,0,usairways my bag landed 1 day late flight at sfo at 1140am how can it be 1001pm and i still dont have it flight 719 22214
9159,2,usairways thanks very much i got thru on the phone amp everything is fine just love the website amp app  thanks for working on it
9160,0,usairways thanks for nothing bought two tix through you to disney and my friend cant go and now i have to eat the 400 plus 600 for new 1
9161,0,usairways hi im in lga but my luggage is in clt have been told to come back tomorrow to collect do you guys want to cover my taxi fare
9162,0,usairways  instead of fair treatment i got a nasty letter from a lady in senior management that illness forfeits miles like death
9163,0,usairways  a few years ago i lost over 50000 miles bc i was physically unable to fly during the period  i submitted a doctors note
9164,0,usairways  ive never been treated this badly
9165,0,usairways  im glad this airline is going to be swallowed by american american always picks up the phone and solves problems
9166,0,usairways  three months and my miles havent been credited  no one is going to read the email i sent
9167,0,usairways   my email gets me a canned response that it takes 10 days for mileage to get credited  its been three months and my miles
9168,1,usairways  my tweet gets me a response to email dmscusairwayscom
9169,1,usairways the helpcomplaint forms on the website can be used only if the matter applies to an actual ticketed flight
9170,0,usairways   no one picks up the phone all day  no opportunity to leave a voicemail
9171,0,"usairways  instead the miles are credited to an account that i did not open
 my request to merge the accounts is denied"
9172,0,usairways no i was there 12 hrs early send me an email to share my experience you dont want this blasting here
9173,0,usairways  i open the credit card and earn 44000 miles and you wont credit the miles to my account to restore the forfeited miles
9174,0,usairways  you took the miles out of my account and told me that i could restore by paying 150 or opening a credit card
9175,0,usairways   i had 20748 miles in  my account and was informed id forfeit them bc of 33 months of inactivity  i
9176,0,usairways  its all automated and no one cares to understand the problem im having
9177,0,usairways screwed me up big 1st flight 1hr late flight made it to 2nd flight csm daryl wouldnt let me on the plane because we were 14
9178,0,usairways houston hub aa t employee the bag is not here it made it to pa before me oops not your problem httptcould0hwfkfo
9179,0,usairways charged my card 11 times for one airline ticket now card is on security hold
9180,0,usairways not yet but we will see shortly
9181,0,usairways ive flown us airways at least five times every single time has been like this actions speak louder than words
9182,0,usairways flight from bhm delayed 5hrs connect flgt left us in clt at a motel
9183,0,usairways membership has no privileges anymore  my son is in the army short window to see him  no help
9184,0,usairways honestly  how is it quickly as possible ive been on hold sine 950pm everyone that answers has to send me to someone else
9185,0,usairways done it process initiated saturday morning  cant get info with website issues amp inadequate phone coverage  how 2 get update
9186,0,usairways yay for glitchy tracking system  my bags made it to my destination and not laguardia like the app said
9187,0,usairways really  not one of them can book dividend miles travel  literally on hold now since 950pm  its 1130pm noexcuses
9188,0,usairways yeah i know that but that doesnt get me my money back does it everytime i fly with you something bad happens
9189,2,"by the grace of god i made it ""usairways rwg we dont have those powers in here we hope you can make that flight"""
9190,0,usairways everyone is sorry  dont have what i need for meeting tomorrow  140 charac isnt nearly enough to highlight your shortcomings
9191,0,usairways is the worst i have to pay 200 just to not take my first flight in a round trip otherwise theyll cancelled flight my whole flight
9192,0,usairways if it was so important why did i wait on hold and then get hung up on by your computer  disappointed
9193,1,usairways thank u i wiil write after call  travel agency
9194,0,usairways terrible service
9195,0,usairways disgusted with your poor customer service u wrongfully remove gt 65000 miles from my dividend miles and no live person
9196,0,usairways please hold flight us 639 in phoenix im a weary traveler stuck on another flight because the tarmac is having issues
9197,0,usairways  no live person to speak with all day at dividend miles after they wrongfully took over 65000 miles out of my account
9198,0,usairways my frustrations are the result of multiple experiences late flightly currently lost luggage i want to talk to a real person
9199,0,"usairways cust svc means nothing so disappointed trying since 730a to speak to a human i get bad weather not bad service
socialtantrum"
9200,0,usairways yes but i had to pay more for another flight to get me out tomorrow since there werent anymore for tonightnot fun 
9201,0,usairways well thats a problem considering i need to book a flight tonight for this weekend is there anything you can do
9202,1,usairways but i bougth mc caren to jfk with same agency and delta airways  delta refund money but usairways doesnt accept to refund
9203,0,usairways it is my fault but i bought online and i get twice why i buy twice it fault but i bougth ticket jfk to mccaren and usairways 
9204,0,usairways  us1799 cltgtsfo in first no desert no snack basket incoming was on time  what's up
9205,1,usairways thank you
9206,0,usairways was transf held 1518 min more b4 agent answered and helped by time i got to person fare id seen was gone  had to get supv
9207,0,usairways you are the actual worst  you have zero respect for your passengers im officially done flying with you
9208,0,usairways has the worst customer service line  ive called them 8 times today and not once was i able to talk to a real human being
9209,0,usairways that wasnt the issue someone finally helped on the phone now theres a website error that wont let me process my request smh
9210,0,usairways you say to call travel agency and they say we cant refund because usairways didnt accept this
9211,0,usairways  i fing hate you
9212,0,usairways travel agency said that if usairways accept we will refund money i dont understand why dont u refund
9213,0,usairways yes amp have already spent 1k on the card amp paid the 89 annual fee but the 50k miles have not shown up want to fly aus gt atl
9214,0,usairways no i use to skyscanner and travel agency and i called u  you said you should call travel agency but
9215,0,usairways finally spoke with someone i have to email the refund dept i love you guys but 6 hours in line to be told no dice sucks
9216,1,usairways yes with delta
9217,0,usairways well i thought they had hours ago but just found out that no i do not have a seat
9218,0,usairways  was on flight 2046 bosclt on 222 awful experience exit row seat was so narrow that i could not move my legs unacceptable
9219,0,usairways yes but we were answered and put back on hold while they were to check on our request  50 mins late flightr nothing
9220,0,usairways   not good on hold for over an hour httptcowsgyckciio
9221,1,usairways expedia reserved a ticket for me and 2 more for a usaw flight but only issued 1 they are not responsivethoughts
9222,2,usairways no worries your flight attendant took care of it
9223,1,usairways thanks for getting back to me i called that number earlier but no option to leave vm and just rings with busy tone
9224,0,usairways ive been on hold for over an hour  not doing so well in the customer service department  weak
9225,0,usairways  53 minutes on hold for a reservation
9226,0,usairways joyadventuremom there are breastfeeding mommas watching this story all over the country better work on a faster response 
9227,0,usairways dividendrewards urgently need to speak with a cs rep my 50k miles havent shown amp ive fulfilled all reqs flight booking problems flights today
9228,0,usairways ive been on hold for over an hour only bc my cc miles arent showing up what a mediocre combo of cc amp airline switchingboth
9229,0,usairways i am a premium dividendmiles cardholder unacceptable 4 you to hangup my customerservice call twice after putting me on hold
9230,0,usairways i bougth ticket same fligths twice and you dont refund money it is big problem other company refund money why dont u pay back
9231,0,usairways americanair now this is beyond ridiculous some steering problem delays us again neveragain  its no wonder you had to sell
9232,0,usairways hi im trying to speak with someone to book travel for a minor the phone keeps disconnecting please advise website wont allow
9233,0,usairways did a pre schooler develop your app the thing crashes every single time
9234,0,usairways and flyknoxville  bad weather should not be an excuse for not following established luggage procedures noclothesnoinfo
9235,0,usairways on hold for going on 40 minutes after spending 10 hours delayed in denver cause of a broken plane thanks guys
9236,0,usairways failingyourcustomer one by one
9237,0,usairways philacarservice looks like a long trip from cancun to philly 9 hours late flight seriously
9238,0,usairways yet another delaymissed connectionand your customer service has an attitude with me wow
9239,0,usairways 122322 of unusable funds will not book with you again usairwaysfailscustomers
9240,2,usairways americanair can you bring guinea pigs in small pet carrier onboard your flights
9241,0,usairways noservice good luck trying to reach a human  twice sat on hold for over 50 mins  neveragain
9242,0,usairways every single time i fly you guys i am delayed at least 30 minutes every time on flight 5612 out of clt to nola
9243,0,usairways is it ok for a flight attendant to talk nasty about passengers while they go get drinks by the restroom i was shocked listening
9244,2,usairways good work by flight 1798 crew  chairmans recognition even in coach  too many missedupgrades late flightly  whats up with this
9245,0,usairways changed our flight 6 times in 1 trip bumped to delta now amp having great experience never flying us air again never
9246,0,usairways i cant wait to never fly with you again always delayed always lose my bag rudest people on the planet southwest is the best
9247,1,usairways i sent email to customerrelationsaacom will this work
9248,0,usairways sat on the ramp for 45 min and missed my connection no one seems to concerned at usairways
9249,0,usairways its very difficult to work with baggage claims when they dont answer the phone
9250,0,usairways i lost an id on your plane and having trouble finding a contact for your lost and found in cleveland hopkins airport please help
9251,0,usairways i have better intel than she does  she said plane is due in at 630  flightaware and your own app say 645
9252,0,usairways not likely flightaware says plane is still in durango and hasnt departed
9253,0,too little too late flight you suck rt usairways mitchsunderland oh no mitchell our agents are happy to offer you available options
9254,1,usairways hii have a travel question could you please follow me so i can dm you
9255,0,usairways should but didn't
9256,1,usairways just now but no general announcement
9257,1,usairways whats going on with us airways flight 805   why diverted to charlotte
9258,1,usairways i'd suggest proper information dissemination to all staff on a more timely amp relevant schedule to prevent this in the future
9259,0,usairways i have been patient especially the first time i will never fly with you again
9260,0,usairways seriously every flight i have had the past 2 days has been delayed every single one terrible
9261,0,usairways i just want to be heard and to discuss the many issues on my trip
9262,0,usairways whats up with flight 5545 no gate agent or plane at phx b18  nice customer service
9263,0,usairways very embarrassing
9264,0,usairways i'm still disappointed that it is apparently ok for a flight attendant who isn't up on current policy to argue with a traveler
9265,0,usairways yes i know the industry procedure on baggage thanks for helping  what about the impossible connection that started this
9266,0,usairways i agree but per the captain this issue happened before boarding amp we all sat in the plane for almost 2 hrs
9267,0,usairways and despite tailwind... will still be late flight
9268,0,usairways 1500 characters are not enough to convey the issue was directed to emailmailtocustomerrelationsusairwayscom unmonitored bad
9269,2,usairways thanks sent you dm re baggage issues
9270,0,usairways i have and you have not been able to locate them its insane i trust you and pay you to look after my things and you lost them
9271,0,usairways and yet the flight attendant argued with me over exec plat benefits
9272,0,usairways please stop asking me each week to place my bag in the size check itfits httptcoaurn07pwd4
9273,0,usairways  has me on my toes whether im going to make my flight back to boston tonight
9274,0,usairways americanair need to check candy w working flight 449 iah to phx on usairways she is the reason i always choose delta rude
9275,1,usairways americanair explain how come i can get a free upgrade on us as an exe plat but not exit row seating wout paying confused
9276,0,usairways yes ground crew finally showed up so plane could depart very late flight
9277,0,usairways 686 is delayed due to tail winds and need to jump on 521 to sea leaving the same time this arrives is there a chance to hold
9278,1,usairways i have submitted my request i would appreciate a call by 9am eastern thank you
9279,1,usairways  i need to email customer service for help and a question can you please provide the email address
9280,1,usairways vincesviews  there are significant number of folks on 686 connecting to 599 a few minutes hold would make many happy
9281,1,usairways  can you help me out
9282,0,usairways is anything being done to make flight attendants aware of aa member benefits embarrassing being argued with just happened
9283,1,usairways i have a question i need to talk to someone by email can you give me your email address thanks
9284,0,usairways gregm528 well there is certainly nothing happening in front of the scenes noaccountability  disappointing
9285,0,usairways 4 hours on tarmac in charleston and still cant get a response after a week unacceptable
9286,2,usairways customer service at its best rachel s  took great care of us at the phx airport httptcohg7veqhghy
9287,1,usairways amp americanair planes in grandcayman httptcogx7qbtckbr
9288,0,usairways  i will never fly us airways again
9289,0,usairways strikes againlate flight crew 34 for the trip and maintenance 24  worth the extra 200trip for less hassle and fewer delays
9290,1,usairways can you follow so i can dm you
9291,0,usairways so i get bumped to the 6pm to birmingham which is now delayed because the pilots scheduled dont have enough hours together fail
9292,0,usairways yes thanks but took forever
9293,0,usairways as far as being delayed goes... looks like tailwinds are going to make up for it good news
9294,0,usairways horrible travel day w your airlines my 220 flight to birmingham was cancelled flightled w no notification so i couldnt get on the 405
9295,0,"usairways i asked if that was sop and they said ""it is now"" but yet the other 11 flights nothing is this a policy or not"
9296,1,usairways while i'm asking... 2 of my 11 non upgraded flights attendants came amp greeted me amp thanked me for my business bc i was exec plat
9297,0,usairways 24 hrs of traveling and this just welcomes u back home to the us 4 hr layover and i get to watch it going to wrong destination
9298,0,usairways it is really embarrassing when asking for complimentary drinksnack detailed here httpstco9za6xb1h89 amp being argued with
9299,0,usairways i am so disappointed with the service i received with you on my travels to nc these past few days  you lost my baggage twice
9300,1,usairways but question   if the downgrade include losing first class do you get money back  httptcolft7qd23sy
9301,0,usairways have you just given up
9302,0,usairways and then you said i could move my thursday flight for free if i call a number and then you hang up on me
9303,0,usairways are you not even going to acknowledge that you bumped me from a flight not because of weather i am in arizona
9304,0,usairways your moveup policy really sucks united has a 24 hour policy for this with status i was wanting to move up from 5am to 7am
9305,2,great management of usairways twitter account thank you
9306,0,usairways why is it impossible to change  buy preferred seats via your app
9307,1,usairways i am good i just did not understand the terminology  but the merger brings new verbiage
9308,1,usairways can you priv chat to help chairman reroute
9309,1,usairways new marketing song httpstcof2lfulcbq7 let us know what you think httptcowbhbljjks7
9310,0,usairways why are your customer service department so intent on ignoring my emails and queries badservice usairways
9311,1,usairways can you help chairman i am on flight 686 phx connect 599 sjc will miss connection can you reroute please
9312,0,usairways your airway is a joke i have never dealt with worse service
9313,0,usairways great i just called your fucking phone number and she hung up on me
9314,2,usairways it has been found thank you
9315,0,usairways hhagerty thats a lie
9316,1,usairways also can you explain why when i checked in on the us airways site amp picked standby for 1st i was not put on the list
9317,0,usairways your customer service  has a recording that says we are to busy to assist and hangs up great touch poorservice gma cbsnews
9318,0,usairways your lack of customer service has shined i need you to step up and get my lost baggage to delta so they can return it to me
9319,0,usairways do you operate any flights without maintenance issues flights inout of dca cancelled flighted this is getting old update fleet pls
9320,0,usairways and you took away my 1st class seat  love being a chairman preferred and assigned row 24 seat b middle seat
9321,0,usairways patience is what my connecting flight will need why do you guys do this to me every time i travel every single time
9322,0,usairways plans changed is that what u call not bein able 2 park on time planes w a 2 hr layover n b able 2 make ur connection seriously
9323,0,usairways i have a receipt but no conf  for a thur flight when i call for help i was literally hung up on bc of wait times help
9324,1,usairways is it your practice to give 1st class seats to us air employees before giving them to chairmans customers sitting in coach
9325,2,usairways thank you for resolving the issue on direct flight to sfo from united
9326,0,usairways would help if you flew bigger planes into tlh all my team mates made it to the training but me
9327,2,usairways ok thanks
9328,0,usairways no i am trying to get on a plane from phx to rno and the gate is saying the flight was downgraded
9329,0,usairways she was put on hold on that number for a loooooong time too  no help lostandforgotten
9330,0,usairways i have never had a more unpleasant travel experience in my life now i might not get on my flight till tomorrow this is insane
9331,1,usairways direct flights to sfo leaving from same airport with virginamerica and united  can you please put me on one of those
9332,0,usairways awesome doors close in 2 minutes flight leaves in 17 minutes and the plane just got here wth
9333,2,usairways ill check it out when i get to the airport thanks
9334,0,usairways ticket counter people here are not helping and just want to charge more money even after this horrible day
9335,0,usairways  ha flight to ctl delayed going to miss connection can you please transfer me to another airline asap httptco1xdlbibclp
9336,2,usairways thanks for the reply on a good note the pilot nailed the landing seriously kudos
9337,0,usairways on 555 flight to ctl to catch 8pm flight to sfo but empty seats on 415 flight which wasnt offered  awful service continues
9338,0,usairways i have to fly back to charlotte out of a different airport you guys are not very flexible like other airlines
9339,0,usairways i checked in standby for 1st class only to find i am not on the list this merger is a pain
9340,2,usairways 4 great flights with no delays thank you
9341,0,usairways been on hold for 45 minutes is there a better time to call this is getting ridiculous
9342,0,usairways your exchangecredit policies are worthless and shadier than the white house dissatisfied to the nines right now
9343,0,usairways honest question  how is a 1way ticket from charlotte your hub to lax 2nd biggest city in usa almost 600
9344,1,usairways  how does one downgrade a flight
9345,1,usairways im shutting my data off for the flight i want some response by the time i land  you have 2 hours
9346,0,usairways only happened because u couldnt get us home the next day flydelta flysouthwest flyjetblue theyareallbetter stillnobags
9347,0,usairways i will never fly usairways again
9348,0,usairways the exhaustion of traveling n runnin thru the airport and tryin 2rent a car n not killin myself my family or anybody on the road
9349,0,usairways offering to give up my bag which you usually have to force passengers to do i am in a state of shock
9350,0,usairways power trip i felt completely threatened and unsafe and i am so angry derrick bussey  dca would like to reiterate that i was
9351,0,usairways thank you for putting me on a flight that will be leaving late flightr than the original flight i was booked on
9352,1,usairways and i would have been willing to give him the benefit of the doubt and say we misunderstood each other until he went on a
9353,2,usairways look out for flying rocks this time its a bird its a plane nah never mind its just a rock
9354,1,usairways doesnt take into account the 450 it cost 2 rent a car 2 drive home
9355,0,usairways even if i was the single most unreasonable human being on planet earth there is no excuse for his treatment of me
9356,0,usairways you are supposed to be in the business of belong customers not humiliating them
9357,0,usairways this is no way to treat women  i want someone to contact me and explain how they will make this acceptable
9358,0,usairways citizen i fly your airline constantly and am so offended  derrick bussey now im crying on this airplane because im so upset
9359,0,usairways united really know how to leave someone stranded after a funeral props to you guys really making this the perfect monday
9360,0,usairways we had a friend there telling the gate attendant and the stewardess what was going on notourfaultyoudontuseyourgatesright
9361,1,usairways am i allowed to carry on a suit bag and carry on bag my suit bag will hang like a jacket would it is soft sided 48
9362,2,usairways owes tammy from the winstonsalem call center for keeping me as a customer
9363,0,usairways the jetway because he felt i was disrespectful i have never been treated this way particularly when i was trying to be a good c
9364,0,usairways with such disrespect i cannot even begin to explain he has an issue with women and he literally yelled at me and pulled me off
9365,0,usairways what happens if it isnt located
9366,0,usairways i want to speak with someone immediately i am shaking with rage i offered to hate check my bag and derrick bussey treated me
9367,1,usairways so its a 2500 bag fee for a golf bag on a domestic flight
9368,0,usairways is okay for u 2 cancelled flight change a flight when good 4 u but you cant logistically figure out what 2 do when a plane comes in on time
9369,0,usairways thanks but when i asked for a change with no cost for you the only desition was nade by computer now is late flight
9370,1,usairways hi guys do you have a general enquires email address please thanks david
9371,0,usairways if you actually cared about what you did it would be one thing sounds like you dont like being told how lousy your service is
9372,0,usairways you idiots kept an on time plane on the tarmac for over an hour forcing us to not be there 10 minutes before
9373,0,usairways cust svc just let it slip that previous cust svc lied to me about supervisors amp corporate ph 200 to change a 130 tix no thx
9374,1,usairways following you now
9375,1,usairways sorry i didnt realize i wasnt following you
9376,0,usairways please fix your reservations phone system  the weatherbackup could not possibly be bad for 10 days  goodgriefpeople
9377,2,usairways i made it thanks for the help
9378,2,usairways  huge props to parizad at checkin in sacramento for her help on friday to get 3 of us home when other airlines were delayed
9379,1,usairways is there an additional charge for a golf bag with clubs  shoes and golf balls if thats the only piece of luggage you check
9380,0,usairways i have a flight voucherconfirmation code but there is no where for me to enter it on your checkout page while flight booking problems pls help
9381,0,usairways 12 rock hit the plane in a delay now never an easy day with us airways ya never fail to let me down
9382,0,usairways just an fyi ill be writing registered letters 2 your ceo and those down the line 4 the shameful treatment and reactions we got
9383,0,usairways you guys cancelled flightled two of my flights yesterday and i checked the bag to huntsville and it went missing in philly
9384,1,usairways if i apply for ur credit card do you automatically get the companion certificate or do i have to wait for it
9385,0,usairways customer service failure aside one would think you guys would care about inaccurate manifests im sure tsa would
9386,0,usairways i find it funny that phlairport responds but you dont your customer service is the worst wedontcarebecauseyoupaidalready
9387,0,usairways i get some bs from a guy at the door says door closes 10 minutes before it backs out yet i know for a fact it was 5 people short
9388,0,usairways our flight was rebooked with you and we want to change our seats or upgrade to 1st class can you help phones are down
9389,0,usairways i need to speak with a customer service agent today between 58pm  i had an unfortunate incident of discrimination today
9390,0,usairways cltdouglas slowest baggage claim ever
9391,0,usairways dont blame it on weather rep at counter cost me entire day  not weather  printed boarding pass too late flight takeresponsibility
9392,0,usairways too late flight
9393,0,usairways delays due to refueling are out of your control if thats true i never want to fly us airways again
9394,2,usairways americanair shout out to diane at eyw for helping get us home today instead of tomorrow even if a little late flight
9395,2,usairways made it just huge relief  thanks for your help
9396,0,usairways how about now getting us the rest of our bags please we only received 2 of 5 can you help with that
9397,0,usairways im trying to get my dads wheelchair and no one is answering at dulleswe have tried to call back onmultiple times
9398,1,usairways its 838 we boarded and we are waiting now to take off hopefully
9399,2,usairways  thanks i hope so maybe you can put in a good word for me 
9400,0,usairways us 728feb 21 arrive 7 hrs late flight checked car seat missing no replacement available has yet to arrive more than 24 hours late flightr
9401,0,usairways you guys lost my luggage
9402,0,usairways us 728feb 21 kim y says leaving on 15 minutes once paperwork is done wheels up  15 hours late flightr
9403,0,usairways us 728feb 21 hour 6 on plane when us airways representative kim y enters deteriorating picture unhelpful with no assurances
9404,0,usairways marvinatorsb thnk you for responseall flights were full couldnt get out until tmrw had to cancelled flight and go wother airline
9405,0,usairways us 728feb 21 ground power shorts again for the third time weary german passenger deplanes makes me jealous auf wiedersehen
9406,1,usairways us 728 refuel weve sat for so long pilot announces where the truck is look over there to the left actual announcement
9407,0,usairways thanks but the bags are only 10 of what went wrong 22 hours from dca to san when there were no weather issues is not acceptable
9408,1,usairways americanair trying to chg ticket for staff member leaving org before she can flywere a nonprofitcant you make an exception
9409,0,usairways how can i speak to a human need 2 find bag delayed 221 website and 800  are telling me 2 different things got hung up on 2x
9410,0,usairways us 728 one water run of the planets smallest water bottles applaud you looking out for the environment
9411,0,usairways us 728 nope not getting off 3 hours in the plane 4 pilot announcements one water run of the planets smallest water bottles
9412,1,usairways us 728 wait now a gate opened back we go good maybe we can get off
9413,0,usairways us 728 uh oh no gate now truck will come to us
9414,0,usairways us 728 returned to gate to get mel sticker oh look we heard from pilot no clue what an mel sticker is anyone
9415,0,usairways i spent an hour on the phone with them and got no where at all
9416,0,usairways us 728 then lost ground power three different times not only grounded endlessly now without air lights entertainment
9417,0,usairways us 728 pilot started the flight by announcing arrival into gatwick not heathrow moments of concern for all aboard
9418,0,usairways us 728 stated their issues as no one around to close said door more strange now were not hearing from pilot for long periods
9419,0,usairways seat 8d on flight 545 last night is the worst seat ive ever been in  no leg room dividendsmember httptconuhplnxriq
9420,0,usairways one of your workers was very rude with us we can tell you in dm cuz it wont be any good publicity
9421,0,usairways us 728 stated their issues as plane not moving as cargo door open on plane umm ok a little strange
9422,0,usairways my flight is delayed so i missed my connecting flight stuck in philadelphia over night and no hotel voucher thanks for nothing
9423,1,usairways us 728 stated their issues as kept plane on ground to allow connecting passengers from other flight to board fine understand
9424,0,usairways can i speak to a human with some compassion i wrote an email to discuss my experience and received a generic sorry email back
9425,0,usairways take a look at 1715 all f seats filled so someone upgraded their friend instead of following rules
9426,0,usairways back in line at terminal because phone guy couldnt help  one person in front of me 20 min wait again httptcohqhdad7fvk
9427,0,usairways so you understand why im resorting to twitter no help available at  gate while this occurred or by phone afterward
9428,0,usairways going to miss my connection due to another tarmac delay  on us5268 then 4050  need a flight home today please
9429,0,usairways im expecting 400 reimbursement for the unprofessional decisions with us728 on 21 feb check your very full complaint box
9430,0,usairways whats the deal with flight 5268 from dca to phl we boarded on time left the gate a few mins late flight and are now sat on tarmac
9431,0,usairways stranding a student trying to get to birmingham in clt overnight wo any help  you can do better than that  avduffy
9432,0,usairways really need help asap so please make it quick thx
9433,0,usairways well that is not going to help ivebeen on hold over 3 hrs amp my client wants his ff nbr in the record hes elite waa
9434,0,usairways hi you lost my fathers wheelchair every time we call we just get voicemail my dad needs it to go home please dm me
9435,0,usairways 4 segments 44 delayed gnv gt ctl  ctl gt jan  jan gt ctl  ctl gt gnv my year off from flying with you guys was the way to go
9436,0,usairways is charging me 200 to not take my flight lol that is the last time i fly with them
9437,0,usairways yes it says bag is being delivered the local number says not open asked main  for cust service got hung up on
9438,0,usairways row 16 flight 634 today if youre looking for specifics i can run to home depot for the wd40 you if you need
9439,0,usairways seriously buy some wd40 for a319 operating flight 634 from geg to phoenix every seat squeaks w every shift still on ground
9440,0,usairways i would happily wait in the terminal near food restrooms and non irritated passengers
9441,0,usairways why let passengers on board when there was an issue over an hour amp the pilot doesnt know when well leave
9442,0,usairways anyone there to help still on hold
9443,0,usairways oh yay now gate agents decide not to deal with upgrade list and just bump up whoever is closest
9444,0,usairways site shows ontime but flightaware site shows delayed trying to decide if i get out in this ice to catch flt 456 to phx
9445,0,usairways is the absolute worst airline 13 women were inconvenienced due to maintenance issues stuck all over no care given
9446,0,usairways flights amp customer relations are extremely disappointing faced too many problems to type apology25 towards a flight a joke
9447,0,usairways sitting here in phl with all of your rude customer service agents
9448,0,usairways americanair  can flight 415 get the paperwork inputted we should have taken off an hour  sittingontheplane hungry
9449,0,usairways now on hold with customer care  wonder if someone will pick up the phone before 5pm
9450,0,usairways when will flt 445 get a gate at den over 20 minutes waiting with no information
9451,0,usairways lots of fun to be removed from top of a list and manually readded to the bottom thanks to club agents thanks a lot asha at dca
9452,0,usairways your delayed flight out of wilmington made me miss my flight out of charlotte figure out how to take off and arrive on time
9453,2,usairways wow unbelievable how you treat your customers at puerto rico airport 
9454,0,usairways usually sorry doesnt involve moving people to middle seats and removing them from upgrade lists guess thats a club perk
9455,0,usairways dont worry used own initiative and arriving much earlier than you planned for me
9456,0,usairways nice try at the gate making traveler after traveler put bags in the size guide because you oversold  sorry minefits
9457,0,usairways horrible service wrong plane arrived many confirmed passengers could not get on flight we paid for due to lack of seats flight
9458,1,usairways trying to book award travel leaving on redeye sunday night after midnight should i book the date in sunday or monday
9459,0,usairways booked flight 1mnth ago seat confirmed small plane arrived and was not allowed to board bcs no seat horrible service
9460,0,usairways very frustrated checked bag in logan was not given a luggage ticketnow luggage is lost amp no ownership from usairways
9461,2,usairways they were breathing very heavily but were super helpful thank you
9462,0,usairways aye and nothing to do with an automated system which doesnt work properly anyway got through to somebody
9463,2,usairways okay great thank you
9464,0,usairways now my rebooked connection is delayed
9465,0,usairways i am in meetings in california and have no luggage
9466,0,usairways and the number your agent gave me to call says you are not open and the main number goes to a computer saying it is delivered
9467,0,usairways any way to get your call center to answer for a oneworld award whenever try system says too busy and disconnect or endless hold
9468,0,usairways why did you put my luggage on the plane after mine then not deliver it to me like you said now show the claim as closed online
9469,0,usairways takes my money at once but then requires 7 to 10 days to process a refund why does your auto attendant hang up usairwaysfail
9470,0,usairways how long for a reply
9471,1,usairways bag policy says stroller or car seat  we need to bring 2 car seats and 1 stroller  should i just call for details
9472,2,usairways it was customer service like i have never seen before  kudos to your organization
9473,0,usairways who intentionally buys a flight with a 10 hour layover  and what kind of airline would charge 200 to fix it wow usairways
9474,0,usairways how do i get a hold of customer service ive called multiple times amp have been on hold for 30 mins only to have to hang up
9475,0,usairways is there a  or a time bracket i can call to fix this problemive been attempting to fix this contact information issue for days
9476,0,usairways i called the number and they said no one is available to take my callguys this is insane
9477,0,usairways cant book a flight online or over the phone your customer service is usually great  anything you can do to help
9478,0,usairways  americanair was the worst experience ive ever had flying rude delays cancelled flightlations lack of updates and wasting our time
9479,1,usairways contact via fb messages twitter dm or text
9480,0,usairways called 3x amp it says high call volumes call back at 1 a minute for international calls is there any way someone can contact me
9481,0,usairways jhughes1025 grrrrrrrr couldnt book a flight via calling either 
9482,0,usairways delayed connection missed now extended layover how about a lounge pass for phl 5077
9483,0,usairways another twist in the plot took off from miami then had to return due to a unsecured cargo door most stressful vacation ever
9484,0,usairways she will be reaching out to you hardworking mom just trying to do her best
9485,1,usairways great operation you guys are running more mechanical issues and now taping piece of plane together lol httptcoi5v9wfbtue
9486,1,usairways thanks any idea when it will be resolved id like to purchase my ticket
9487,1,usairways hi can you attach my aa ff 94lxa62 to reservation e2kvm4 thansk
9488,0,usairways when i check online it states status closed what does this mean as i have yet been able to reach a live person
9489,0,usairways your system is affected by the weather
9490,2,usairways we called and were able to get rescheduled thank you for the quick responses today
9491,0,usairways how do you get your aa frequent flyer number to appear in a usair reservation frustrating
9492,0,usairways im unable to check in for flight 2119 bosdca and havent heard if flight was cancelled flightedrescheduled any updates
9493,0,usairways  americanair dont forget without your customers you would be out of business epicfail usairwaysfail
9494,1,usairways hi guys are flights 5594 and 3937 still on time the site and app are both down and i cant check thanks
9495,0,usairways americanair hey since you    fed my wknd can i have day pass to admirals club or meal coupon or free coke blank stare
9496,0,usairways  you make the reservation well make the excuses usairwaysfail
9497,0,usairways i listed my baggage claim number  have them call me my number is on the ticket  i had to use lady speed stick this morning
9498,0,usairways another dead end  they only handle aa lampf  they gave me the same failed  i already had 610362749899 vm full  lost
9499,0,usairways  houston gate 17 customer service needs to treat people with respect there are hardly people waiting chillpill usairwaysfail
9500,2,usairways over the phone i called the 6170 number and she picked up almost immediately
9501,1,usairways hutchinsjim yes i made the flight and got my workout in too
9502,2,usairways 603 amp 2705 dfw to psp thank you
9503,2,usairways 1899 thanks
9504,0,usairways whats going on with your website amp mobile app help
9505,0,usairways we have submitted the customer relations form and await your response
9506,0,usairways that is the height of rudeness and without question the worst customer service i have ever experienced
9507,0,usairways i need to speak to somebody about a reservation as in talk to a human being yet your computer system puts the phone down on
9508,1,usairways will you pick up your phone then
9509,0,usairways  premier provider of missed connections usairwaysfail
9510,0,usairways im sure the people are working very hard but the systems should assist with ivr prompting offering call backs hold wait times
9511,0,usairways thanks for a subpar travel experience and its not even over yet stepitup
9512,2,usairways fyi your customer service rep carol is an absolute delight so pleasant to with with and rebooked me in lightning speed thanks
9513,0,usairways is struggling had me on hold for 25 minutes kicked me back to the start then said they couldnt handle the amount of calls
9514,0,usairways no you call me
9515,0,usairways they told me to call back late flightr
9516,0,usairways i will be cancelled flighting my us airways credit card and choosing other airlines after my experience this week
9517,1,usairways thank you but it says the website is down
9518,0,usairways i cant make it to airport roads are to bad in dfw and no one is answering the phones and the website is downhow do i reschedule
9519,0,usairways pilot pleads to let boarding begin for full flight 1937 while waiting for 4th flight attendant denied by mission control grrrr
9520,0,usairways website isnt working and i cant talk to any1 on the phone to check flight status out of dfw roads are awful and cant get there
9521,0,usairways rebooked for tuesday arriving too late flight for on tuesday to start the class cancelled flightled the trip
9522,0,usairways if my flight is going to be cancelled flightled every week i might as well be in business class
9523,0,usairways 2102 dcabos cancelled flightled after making us wait over an hour if i fly usair every week can you upgrade my status proactively
9524,2,usairways dominick l at la guardia airport nyc gives the absolute best customer service thanku checking in made easy
9525,0,usairways congrats on treating your customers the worst way possible i know plenty of other ppl who have had horrible experience w you too
9526,0,usairways going to manchester uk now im going to miss a wedding you going to rebook that too why have you chosen to cancelled flight my flight
9527,0,usairways if you dm me we can take this offline would love more info on location of lost bags any help is appreciated
9528,0,usairways thanx but this isnt my first rodeo done amp done yesterday no results or comm unless u count status bags lost amp claim filed
9529,0,usairways acnewsguy can you give me a  for us air in philly to talk to a real person acarl4hotmailcom
9530,0,usairways would have been nice to be offered in flight credit especially since im staring at empty overhead room
9531,0,usairways or how about power outlets at your seat if youre gonna keep us siting here forever
9532,0,usairways i would appreciate a call regarding a horrible experience i had with a gate agent was on hold for 39 min and then hung on me
9533,1,usairways i understand that and when im attempting to change the information so they are identical it tells me to call a 
9534,0,usairways what is going on with flight 1826 from phl to phx 10 mins to estimated departure nobody has board and no update
9535,0,usairways but my bag is still missing
9536,0,usairways seriously doubt that as i am still sitting inside at the gate
9537,0,usairways customer service is dead last wk flts delayedcancelled flighted bags lost 4 days last nt flt delayedcancelled flighted  no meal voucher
9538,0,usairways flight us1562 from ric2dfw was cancelled flightled yesterday amp i was on hold w cust service from 610pm est4 hours no answer
9539,1,usairways americanair taking off now if i dont have a private jet to bora bora by the time i land im calling oprah
9540,0,usairways americanair call the number listed sure by next friday i should get a real live person on the line httptco8tjuum22dd
9541,0,usairways thanks for cancelled flighting flight 5097 today now missing required training not a happy customer
9542,0,usairways strike three you guys suck
9543,0,usairways 2 days in a row not buying it i suggest you review your policy w respect to unaccompanied minors should have had a seat on sun
9544,0,usairways americanair ok the app doesnt seem to be working just use the mobile site httptco4klfywwmq1
9545,0,usairways wife and i flew to italy recently bought tickets via finnair flights operated by usair didnt get dividend miles credited
9546,0,usairways 8 hour delay phomia your airline is bad and getting worse foolish for american to merge  you treat your customers like crap
9547,0,usairways americanair 28 hours late flightr still no email work supervisor needs documentation to approve last minute vacation day request
9548,0,usairways americanair 3 hours on hold got rebooked on a new flight yesterday i asked for a new itineraryconfirmation email to be sent
9549,0,usairways heres to sitting on hold for 4 hrs flight cancelled flighted and they disconnect twice fend4urself stranded diverted
9550,0,usairways cancelled flights flight tampa to philadelphia today due to runway conditions yet tonnes of usairways flights landing there today explain
9551,0,usairways your phone system is not working at all i have been bumped again so now i am at 3 times i need to get out of mco
9552,0,usairways no my flight plans have been delayed until tuesday due to your computer crash
9553,0,usairways 4914 from phl to bgm i cannot believe this has happened 2x in under two weeks
9554,0,usairways americanair maam the doors close 10 mins prior to departure but i was here 20 mins before laughter from the 2 agents
9555,0,usairways americanair at 905am after the plane left why were there no agents and why were the doors closed so early
9556,0,usairways i called more than 25 times to redeem mile points and cant get through  you advertise the miles but make them very hard to use
9557,0,usairways americanair me after arriving at 841am for a flight scheduled to depart at 857am doors closed no agents
9558,0,usairways i need to speak with a live person ive had it with the recordings i was told on sat that wed have our luggage by yest
9559,2,usairways thanks for the information
9560,1,usairways americanair i need to move a reservation due to weather in the middle part of the us  i would like to change departing airport
9561,2,usairways couldnt be more thankful to your orf and dca crews on the ground and in the air today for help with a sick kid and a lost bag
9562,0,usairways thx for delayed checkin on noon flt to mia then forcing me to take late flightr flts which were delayed cincy to miami in 13 hrs fast
9563,0,usairways getting extremely frustrated w the phoneonline service for merging frequent flyer miles
9564,0,usairways already spent 60 mins today handling this for my minor child shame on you for treating a 15 year old girl like this
9565,1,usairways americanair can someone help me with some travel issues today
9566,0,usairways first the pilot was late flight now its maintenance this is exactly what happened two weeks ago unacceptable
9567,1,usairways there is nothing on my usair cc at this point but the email stated i would be charged  thanks for the reply
9568,0,usairways i will never fly us airways or american again and i will share this nightmare of a story to all the many others we know who fly
9569,0,usairways i have never been treated so poorly by an airline in my life as a military family we do alot of flying
9570,0,usairways americanair  burned a lot of time and cell minutes working through this flight issue  hopefully we fly home in the morning
9571,0,usairways you would rather a while plane get exposed to a nasty contagious virus then work wth me to get my flight changed to a late flightr date
9572,1,usairways amp americanair what are your weight restrictions for carry on luggage can find measurements but not weight restrictions tia
9573,0,usairways i worked with you and bought my own rental car when you failed to get me to the location i paid to get to and now
9574,0,usairways ive been on hold for 30 minutes and counting unacceptable
9575,0,usairways discovered our flight was cancelled flightled yesterday at 330pm  americanairlnes finally notified us our flight was cancelled flighted at 0316 am
9576,0,usairways i am appalled my departure with you was all messed up and now on return i am supposed to fly alone with two very sick kids
9577,0,"usairways will tweet all day until i get 
a live cust rep i will make sure the world knows you dont care about your customers health"
9578,2,usairways thank you
9579,1,usairways 4473  she just called to say its a runway clearing problem of all things
9580,0,usairways decided to be a good sport and give you guys another shot flight delayed again
9581,0,usairways americanair on hold for 8 hours yesterday wo speaking to an agent on hold again w 2 phones 30 mins let the bashing begin
9582,1,usairways will all flights out of dfw be cancelled flightled today
9583,1,usairways can you add my ktn to an existing reservation
9584,0,usairways please fix the very unproductive check in process at dca 20 check in stations and 2 people working them what a total mess
9585,0,usairways i will is it down or is just me
9586,1,usairways im supposed to fly through dallas can you help me get a new itinerary
9587,2,usairways your clt baggage crew deserves a kudos i had to run to make my connection and my bags still made it customerservice
9588,2,usairways thanks
9589,0,usairways you denied a mom her am flight because she needed her breast pumping parts on a full flight please fix this asap freeflight
9590,0,usairways i relied on us airways and that was my mistake awful customer experience
9591,0,usairways thank you the website crashing for me
9592,0,usairways on hold 2hrs after my flight was cancelled flightled amp anthony was beyond rude and not helpful americanair theyre weighing you down
9593,0,usairways will the nightmare ever end just found out our flight today is delayed due to ground handling delays affecting a prior flight
9594,2,usairways is alright with me please give scott f at bdl a bonus for excellent customer service
9595,0,usairways  when youve got to get there weve got excuses usairwaysfail
9596,1,usairways im referring to email like this  just tell people when they get the upgrade otherwise we know already httptcon8uvclmada
9597,0,usairways first luggage got stuck in a different city now i get them back today amp one of your employees stole a pair of gloves from me
9598,1,usairways  i just reserved a flight with my companion certificate where do i mail the certificate for verification thx
9599,1,usairways do your flight schedules to  from quintana roo mexico reflect their newly adopted time zone change to est
9600,0,usairways sure knows how to pamper customers they strand abroad badcustomerservice fend4yourself youareonyourown httptcopw1eudlczg
9601,1,usairways  maybe you should drive usairwaysfail
9602,0,usairways  we suck  and pass the savings on to us usairwaysfail
9603,1,usairways thank you for the apology
9604,0,usairways can you help me with a refund  the phone guy couldnt help  the website wont let me submit a reply
9605,0,usairways we take late flight to a whole new level
9606,2,"""usairways hegshmeg o"" thank you for that elaborate response"
9607,0,usairways you guys are screwing up my trip thanks for nothing lazy
9608,1,usairways is your refund system down
9609,0,usairways seriously this is ridiculous i shouldnt have to wait a hour for my luggage after i land wtf
9610,1,thats not the case they sent me a email with a link ill show you usairways httptcohb799cco0t
9611,0,usairways why are we waiting 40 min so far for our luggage wannagohome
9612,0,usairways the only time i tweet is to tell you how horrible youre attendants are flight 3841 to lga i feel in jail
9613,0,usairways hello anyone there
9614,0,usairways forced sections 4 and 5 to check their carry on would have packed differently to check my bag why even allow it pissed
9615,0,usairways raleigh to chicago and no firstclass upgrade must be flying aa the screw usair elite after we bailed them out airline
9616,0,usairways flt 419 2 hrs late flight baggage  1 more hr now i see they delivered my suitcase wet inside amp out nothappy
9617,0,usairways then she had to get her own hotel so ur agents did nothing to help and to top it off you sent her luggage on the wrong flight
9618,0,usairways so she has to take a late flightr flight booked by her corporate disney travel dept as your agent offered little help
9619,0,usairways your computer system went down ok that is understandable but the agents make it worse by not helping her or anyone else
9620,0,usairways as the employee responsible for social media content yes u probably do care however the actions from last night say otherwise
9621,0,usairways flight gets in 30 minutes early and all goodwill gone when bags arent here 45 minutes late flightr
9622,0,usairways wow awful customer service
9623,0,usairways merging with american will negatively affect your quality and integrity i will no longer fly with you because of it
9624,0,usairways how many agents do you have working to handle the thousands of calls
9625,2,usairways you are the best you are amazing follow me please
9626,0,usairways flight 435 is delayed so will miss connecting flight 457 can you please help with alternate thank you
9627,1,usairways 4469 thank you for asking
9628,0,usairways three hour wait and counting waiting for reservations on the phone are you serious
9629,2,usairways on a happy note our 719 crew is wonderful cant say enough great things about our pilot hes doing all he can for us
9630,0,usairways what a mess caused by the computer systems flight 719 in 3 hours late flight and now no gate for us est 26 min wait
9631,0,usairways storm or no storm your customer service is a joke 6 hour wait time to speak to someone i will never fly your airline again
9632,0,usairways you guys have my luggage in san jose and were supposed to deliver it to my hotel hours ago please contact me
9633,0,usairways ive flown 6 figured worth of miles in my lifetime  this was my first and last ever flight on us airways
9634,0,usairways pls get me back to tallahassee no one should ever have to be stranded in gainesville for this long
9635,0,usairways your a miserable airline and your loss of revenue is a reflection of that  go extinct  a merger only delays the inevitable
9636,0,usairways what was the point of the merger  why not just go out of business if your not turning a profit anymore
9637,0,usairways i love how just to give feedback to this link i have to fill out all my personal info on a form  you guys are the best 
9638,0,usairways finally got ahold of an agent after another hour thanks for the follow up  recommend a call back feature
9639,0,usairways is this ringling brothers barnum and bailey  should i keep my eyes peeled for the clown car
9640,0,usairways not to mention the fact that my flight was delayed because your computers were down
9641,0,usairways cannot add my frequent flyer number on your website  can you help
9642,0,usairways how do i get off my plane and wait over an hour and a half to speak to someone about reflight booking problems
9643,0,usairways please dont trivialize me  this is a joke not a slow day or slow experience
9644,0,usairways and how do you only have 1 agent at phx customer service desk when an hour ago the line was over 100 people long
9645,0,usairways sorry doesnt help  its midnight pst  how in the hell am i still on hold after 90 minutes on customer service line
9646,0,usairways like i thought this was america  when did us airways start operating under the rules of communist russia
9647,0,usairways you guys should be nice and just give your routes to jet blue and southwest  at least they treat their customers properly
9648,0,usairways but nope  apparently this is the way you guys do business  i guess im flying southwest and her blue from now on
9649,0,usairways i keep thinking this is a massive practical joke and someone is gonna appear out of thin air and take me to reno tonight
9650,0,usairways theres over 50 people in line and only one agent
9651,0,usairways and by the way im planning it while ive ben waiting in the line at customer service in phxfor over an hour
9652,0,usairways already planning my local boycott for washington dc area
9653,0,usairways i can legitimately say that i would have rather driven cross country than flown on us airways
9654,0,usairways and despite the fact i see you answering all these people on twitter with mundane qs you refuse to answer me
9655,0,usairways you guys are the worst airline ive ever dealt with  no notifications no keeping customers updated  terrible service
9656,0,usairways hey guys  thanks for answering me and thanks for keeping me on hold for an hour on customer service at 12 pm pst
9657,1,usairways pdquigley any progress good luck patrick
9658,2,usairways landonschott hes fine he really likes picking his own seat
9659,0,usairways is the worst airline to ever travel with
9660,0,usairways has to be the most lazy inconsiderate and unprofessional airline that i have ever traveled
9661,0,usairways do you have any pride in your service any concerns for my wife and everyone else on that flight or you just dont care
9662,0,usairways now u horrible people say you have no where for her to sleep
9663,0,usairways whos in charge of your company my wife missed her connection to ca you sent her luggage on another flight
9664,0,usairways the call hung up on me
9665,0,usairways got this message on your site to call about my flight  just gave up after being on hold for 3 hours httptco5cdx2roae6
9666,0,usairways usairways lost a passenger today for not upholding their promise of excellent customer service
9667,0,usairways yet again your staff in philadelphia  failed to send my luggage home with me alwayshappensthere angrytraveler
9668,0,usairways  ok my 4th try todaygiving up at 1245am after 138 minute hold time terrible httptcops9q9rpsil
9669,0,number or email thats the purpose of sending you a tweet usairways
9670,2,usairways thank you ill do that next time
9671,0,usairways it still says that i cant check into my flight because the information is incorrect but everything is entered correctly
9672,0,usairways this says it was estimated to leave an hour ago it hasnt left yet so thanks for this useful information theworstairline
9673,0,usairways your customer service is horrendous between the way employees speak customers and their lack of care for problems with flights
9674,0,usairways had mom sit for 3 hours waiting for a flight they ultimately cancelled flighted to give her a tuesday morning flightno compensation ugh
9675,0,usairways does anyone from your airline know how to do their job
9676,0,usairways has to be the worst airline of all time
9677,0,usairways denied me standby bc of checked bag in cvg 5163 to phl  6so i had to take delayed 3751 4 hrs late flightrexcept u lost bag in cvg
9678,0,usairways you reminded me today why i fly southwestair
9679,2,usairways looks like our bag has been rescued thanks
9680,0,usairways  ive been trying to get through to book a reservation and the system will not let me through day 3 ridiculous
9681,0,usairways you are the worst
9682,0,usairways making folks run from gate c29 to a18 to b11 with no explanation and zero carts to transfer elderly and handicap phl
9683,0,usairways have been waiting in an airplane for a total of 3 hours to take off between 2 flights todaythis usually doesnt happen
9684,0,usairways not given option for new flight why cant we get a plane phlmia 20years as an eventprof this is worst travel experience ever
9685,0,usairways doesnt let u do stand by on flight due to checked bag causing u to get in 5 hours late flightr only to get to phl amp bag didnt make it
9686,1,usairways and americanair arent as merged as the marketing departments would have us believe maybe delta or united can get me home
9687,0,usairways absolutely worst experience of my life at phl 6 hrs 1 failed departure 3 gates and zero communication or help
9688,0,usairways americanair as soon as i call customer service to speak to a representative i am disconnected
9689,0,usairways americanair have been trying to call customer service since 9pm after an hour was disconnected spoke to no one
9690,0,usairways give us no information and an attitude
9691,1,usairways looking for some help to recover an item i left on an airplane this evening
9692,0,usairways attendants at the gate enjoyed watching the other flight to our destination take off before having a horrible attendant give us
9693,0,usairways now has stranded is in miami without updating any of the departure boards and once they cancelled flightled the flight there was no
9694,0,usairways you are absolutely terrible at managing these delays been delayed and undelayed and delayed 6 times now 10 am office hours
9695,0,usairways americanair have the most rude unreliable horrible company with equally rude unreliable and horrible employees stay tuned
9696,0,usairways phl why does it take an hour to offload bags especially after taking 30 min to get a jetway to get off plane after landing
9697,0,usairways flight 703 philly gt mia bwahahaha delayed 5 hrs were in the air 30 mins then turned back around usairwaysfail
9698,0,usairways im tired of paying for luggage amp less than stellar customer service americanair notafanofyourmerger
9699,0,usairways have you heard about the debacle at dca what is happening with our new orleans flight wewanttoknow
9700,0,usairways i think its a little weak sauce you have zero inflight entertainment for a 4 hour flight from salt lake to philadelphia
9701,0,usairways we flew out through and into good weather when we landed  another technical issue with gate improve service or lose customers
9702,0,usairways  is stranding your customers not reflight booking problems them and then not answering the phone the way you treat platinum members
9703,0,usairways i made a reservation online but i didnt receive any confirmation email my bank said the transaction went through can u help
9704,0,usairways this is the worst flying experience of my life flight scheduled for departure at 544pm from phl 5 hrs late flightr guess where i am
9705,1,usairways have you issued a memphis travel advisory for tomorrow winter weather coming through now
9706,0,usairways any update on this flightits more than three hours delayed thank you
9707,0,usairways americanair you should partner w a different hotel in phl the clarion is proving to be very difficult amp not customer friendly
9708,0,usairways truly dissapointed when our flight is delayed and going to miss connection that we are expected to rebook our own flight
9709,0,usairways  you kind of screwed my day up at least it was outbound but you did save it by stranding me in a renhotels marriottrewards
9710,0,usairways nightmare trying to get to costa rica from phl today stuck in miami and no one answers at 800 number
9711,0,usairways peterpiatetsky ummmm i think us airs computersweredown for hours  my flight is 3 hours late flight
9712,0,usairways comedy of errors continues we cant get into our gate there is a broken down truck in the way fail
9713,0,usairways instructions say to call im just doing what it said to do
9714,2,usairways since i am a loyal usair customer i am sure that they will make this up to meright now i want to get home amp back to work
9715,0,usairways the fact we did not get notified hindered our ability to look for alternate flights before they were snapped up
9716,0,usairways youre really fudgin up with all these delays  justwantmybed
9717,0,usairways just discovered that they billed us 300 for the rescheduled flight which cost me a second day of lost work
9718,0,usairways today usair cancelled flightled our rescheduled flight amp did not notify us except possibly to our home phonenot helpful since we are in co
9719,0,usairways and i cant get through on any phones
9720,0,usairways thanks for ruining my last night of vacation because i have to worry about my flight because yall dont have record of it
9721,2,usairways  janet amp my denphl  flight cancelled flightled saturday usair rescheduled automatically amp notified us by email at no additional cost
9722,0,usairways after 2 hrs of trying to reach real human finally did and been on hold for 136 hrs for out of synch reservation
9723,0,usairways usair   idiots took our plane amp gave it to someone else fudgers flight 799 from philly to orlando
9724,0,usairways missed flight rude csr no flight till tuesday no answer on twitter help me out with a rt pattonoswalt youre my only hope
9725,0,usairways delayed 25 hours longbeachairport trying to get to phxskyharbor give us an update please
9726,0,usairways phlairport always nice when a customer service manager threatens customers standing in his understaffed lines for the last hour
9727,0,usairways  just passed the 3 hour mark onholdwith you for this call  gave up after 25 this morning
9728,0,usairways what is with your lost amp found  my wife lost her phone in philly amp followed your web instructions to call an 800  no answer
9729,1,usairways can you help with a seat assignment  5 people flight 694 phx to hnl seats are split up  anything you can do will be great
9730,1,usairways followdm please
9731,0,usairways  have dinner reservations in a few minutes  and ive been trying to get through to you since breakfast onholdwith
9732,0,usairways clt please send more than one cust svc rep to your cust svc counter to assist a line out the door httptcov24qnp3doi
9733,0,usairways help ive been on hold for almost two hours trying 2 get home
9734,0,usairways  please call late flightr is not acceptable  but neither is being on hold for 5 hrs onholdwith
9735,0,usairways been sitting at gate for over 25 min on us 728 what gives
9736,0,usairways  i wouldnt need to wait on hold for 6 hours if your website worked correctly  please respond
9737,0,usairways  how do i get an answer to my question  holding for hours  after 6x getting your message just said you arent taking calls
9738,0,usairways why the hell did you overbook a plane when you knew people actually had seat assignments inept uncaring piss poorplanning
9739,0,usairways worst service at reagan int i rarely post about a company or service but i am so annoyed not weather relate flightd...incompetence
9740,0,usairways  been on hold for more than 25 hours  this after not getting through after 2 hours on hold this morning with no answer  help
9741,0,usairways so farmy phone wait time is longer than abcnetworks oscars coverage whatcustomerservice
9742,0,usairways chairman preferred with 518758 lifetime miles what is my us air reward no firstclass upgrades on americanair as usual
9743,1,usairways flight 4424 operated by flyrepublicair n813ma arrives at flytpa following flight from reagan national httptcoosc9oflol3
9744,0,usairways 45 minute delay for take off and 30 minute wait for checked bags really
9745,0,usairways ive been on hold for 90 minutes this is terrible customer service you messed up my reservation httptcooylgeao7y8
9746,0,usairways why wont you help me get my luggage back im a teen trying to change the world in dc flight5182 usairways
9747,0,usairways southern hospitality luggage delivery service from sav is awful great  delivering empty promises but not luggage 8hrsampwaiting
9748,0,usairways 1st flight with us air plane had mechanical issues wait 90 minutes for help from customer service no help from management
9749,0,usairways  flight missed due to mech issue no food voucher transported to different airport no rental reimbursement 
9750,0,usairways phlairport we dont control your stupidity in not having room to have a plane come in you better not mess with us now
9751,0,usairways  interesting you forward compliments but never complaints  worlds worst airline goingforgreatnessfail
9752,0,usairways  flights 4500 and 403 delayed for crew availability  what gives im getting to tpa 25 hrs past my scheduled arrival
9753,0,usairways how is it that the airport dca and the airline mess up our flights but also will not cover our hotel costs at dca for 5hrs
9754,0,usairways in line for 90 min after mechanical issues caused me to miss my flight 1 rep for 20 upset people httptcoxfwxsrwkha
9755,2,usairways the entire flight crew on flight 738 from bos to phl is doing a wonderful job and making this experience not totally suck 
9756,0,usairways can someone please answer my call i have been waaaaaaiting
9757,0,usairways is holding my luggage hostage from flight 5182
9758,2,usairways americanair major issues getting out of boston but your crew has been exceptional lets see how things roll out in philly
9759,0,ive been trying to set up my phone interview for days and hoping the position wont be filled because the link doesnt work usairways
9760,1,usairways do you have an email
9761,0,usairways  had to call to find out i was rebooked tomorrow why ask for my number an email for day of info
9762,0,usairways   us airways dont care for customers worst experience today with us airways myself wife and toddler
9763,2,usairways thanks to the whole team for an ontime flight despite inclement weather httptcoeqepkkpsxm
9764,0,usairways your rude staff said i dont care that we are out of market place food youre going on vacation and i have to work nice huh
9765,1,usairways what happens to frequent flyer miles earned once merger is complete with aa
9766,0,usairways got off stand by list and on earlier flight to dca what is the status of my checked bag was supposed to be on 4047 thanks
9767,0,usairways why does this flight keep getting delayed late flightr and late flightr
9768,1,usairways any idea when flight 703 to miami will leave for a second time
9769,0,usairways i have contacted them but only got an automated response that wont give me the code
9770,1,usairways gregwallace66 yea they will give you 5 cents on the dollar
9771,0,usairways really a letter that says you will discuss serving drunks more drinks that doesnt help the current situation
9772,2,usairways great thank you
9773,0,usairways americanair so does that mean americanair that you might care about my sister be assaulted on one of your flights
9774,0,usairways on top of that a dozen ppl missed connections and you have one person at customer service abysmal
9775,2,usairways its not often that an airline is so easy to work with i needed to change my flight time and the attendants at mke made my day
9776,0,usairways americanair how is it possible that someone is drunk they bring a wheelchair for them but you keep serving them
9777,0,usairways your service at phl is abysmal an hour on the runway waiting for a gate no information anywhere missed my connection abysmal
9778,0,usairways americanair  worst customer service ever how can you let people be assaulted on your flights and do nothing about it
9779,0,usairways americanair not providing pilots for your flights is this a new feature of your merger efficencies
9780,1,usairways do you know what flight the pilots for 1581 are coming in on thanks
9781,0,usairways so i guess you are ok with people being sexually assaulted on your flights nice customer service
9782,0,usairways please help need our plane to wait to go to elmira on tarmac over an hr baggage took 45 and still not here thru customs
9783,0,usairways americanair usair 703 has returned to phl due to issues with the fire detectors what happens next
9784,0,usairways ur specialist said they would talk to the stewardess about not serving drunks drinks really how does that help
9785,0,usairways what is wrong in boston why are only your plains not leaving tonight son needs to get back to state college pa
9786,0,usairways over two hours on hold to talk to an agentthen it disconnects me  been trying for two days wtf hire some csrs u make  now
9787,0,usairways so you dont have a pilot now for clt  ord for at least another hour why on earth would you board the plane makes no sense
9788,0,usairways flight 2120 please get us a flight plan already how is this an issue in 21st century
9789,0,usairways fail when the inbound flight arrives after the scheduled outbound departure and still on time httptcok0mhzrjf6e
9790,0,usairways thanks for three cancelled flightled flight and making us go from raleigh to charlote to lexington to philly istead of raleigh to philly
9791,0,usairways rant cont to top it all off rescheduled flight to tpa at 1010 is already delayed how can they be that bad
9792,0,usairways can you advise on whats happening with departure delays from clt
9793,1,usairways can you provide me with info about checking strollers and car seats  costs  restrictions  need to bring 2 seats 1 stroller
9794,0,usairways americanair delay and mechanical issues on both my weekend flights ridiculous will tweet as long as we are delayed
9795,2,usairways another great flight funflightattendants thanks for showing my dad wonderful customer service flt635 lax phx sundayfunday
9796,0,usairways what is happening have been sitting in philly for hours pls take care of flight 759 to chicago at least least us know solate flight
9797,0,usairways phlairport can you pm me w answer if flt to 4278 is still on time been on ground over an hr w no gate need help pls
9798,0,usairways phlairport how can a plane scheduled to come in on time and actually happen then you bozos dont have any room us incompetent
9799,0,usairways phlairport this is the reason i avoid phlairport and usairways like the plague glad to see this merger is working well dumb
9800,0,usairways americanair any word on accommodations for the passengers on us 746 when they arrive in charlotte lot of tired passengers here
9801,2,usairways americanair thank you for a couple of easy hassle free flights today professional and friendly staff made everything easy
9802,0,usairways hire smarter it people if your systems keep crashing instead of some of the mooks you man some of these airports with godelta
9803,0,usairways flight 614 keeps telling a few more mins to take off its been an hour first time with you not the best lies brokenpromises
9804,0,usairways what is wrong with you guys and your inability to get planes in and out of philly on time our pilot gave us a answer that was bs
9805,0,usairways you guys have to be the worst we are flying into philadelphia and have only two jetways available for an on time planepisspoor
9806,1,usairways i have received two reservation checkins for two different flights for my one flight tomorrow morning need assistance asap
9807,0,usairways wheres our luggage been waiting more than an hour flight 2118
9808,1,usairways cancelled flightled the last part of a ticket and am confused from the email i received whether value remains is there someone i can ask
9809,0,usairways you suck in philadelphia  let us off this plane phl
9810,0,usairways americanair pissing off thousands of east coast customers  when the delay is longer than the flight  you  fail
9811,1,usairways please have your people hold flight 599 from phoenix to san jose  we pulling up to the gate scheduled to depart at 540
9812,0,usairways 2 hours and counting what kind of travel voucher do i get for this
9813,0,usairways weve been waiting at the gate for 2 hrs why are we now waiting to stow the luggage
9814,0,usairways thats 1h 10m waiting to get my bag 1h40m of flight delays plus the 2hrs of delay i had on the way out never flying you again
9815,0,usairways stuck in florida with no flights service sucks here nofood nodrinks nohelp
9816,0,usairways  why cant the gate agent on flight 759 provide an update seriously this is ridiculous how long people have been waiting
9817,0,usairways your ivr hung up on me because of high call volume i need help call me
9818,0,usairways a tweeted apology is not enough for delay fiasco none for insult from gate agent is worse except for mark n all bad at clt
9819,1,usairways sorry we are in philly shouldve told you that
9820,0,usairways pilot for flight 729 didnt show until after departure  amp now theres a broken computer next time flying united alwayslate flight
9821,1,usairways pilot says that we are going to take off in 10 minutes so maybe the systems came back online
9822,0,usairways its flt 4827 to elm  still no gate and still have to make it thru customs
9823,0,usairways americanair according to your costumer support your website is holding my money hostage and you cant do anything about it
9824,0,usairways any way to tell our gate we are going stuck on tarmack intl flt flt 878 going to elm gate f6
9825,0,usairways sucks delayed my moms flight 2x cancelled flightled it delayed her flight again todayall for mech issuesshe had 2 sleep in airport
9826,0,usairways when your routing system goes down which grounds all your long haul flights you should think about a failover plan
9827,0,usairways truthh4 they didnt give you the wifi password smh
9828,0,usairways americanair sitting at the gate on flight 719 for an hour due to computers being down what backup plan is in place for this
9829,0,usairways was cancelled flightled and now i need to locate my baggage
9830,0,usairways i need help locating my bag i arrived in denver last night at midnight from charlotte but my  8am flight to haydensteamboat
9831,1,usairways 555phltoslc this is happening now
9832,0,usairways what is going on with the computers why is my flight grounded why does your airline suck so much unansweredquestions
9833,0,usairways americanair 2hrs late flightr finally taking off
9834,0,usairways holding your passengers hostage during your computer crash is not customer friendly let us off the plane or get us moving
9835,0,usairways been on hold for over and hour now
9836,0,usairways pilot tells me that all americanair and us airways flights across the country have stopped due to a computer system failure
9837,0,usairways flt 4609 landed over half an hour ago not a single bag yet on the baggage claim hate you so much right now
9838,0,usairways americanair will one of you please answer the phone
9839,0,usairways no word on delay reasons lgb but twitter is aflame with flight tracking computer crash rumors true or not
9840,0,usairways stuck at the gate in charlotte nc waiting for release papers and a fix for a broken computer system
9841,0,usairways sitting at the gate on flight 719 for an hour due to sabre being down what backup plan is in place if sabre cannot be fixed
9842,0,usairways not cancelled flightling 837 because you dont want to put us in a hotel for night is our guess
9843,1,usairways can i get a beer please flight 1715
9844,0,usairways really 8 hr delay in virgin island and not even a food voucher
9845,0,usairways the worst ever dca customerservice
9846,0,usairways 2nd february in a row stranded us when we try to return from cancun no contact info no way to rebook badcustomerservice
9847,0,usairways printer problems causing us to sit on the runway for 45 mins get it together
9848,0,usairways nothing like back to back delayed flights let hope this one isnt 12 hours like the last time
9849,0,usairways can you please help me find my luggage since youre the one who lost it your customer service sucks
9850,0,usairways what is happening at reagan airport dca long lines and four people working checkin unhappy dca
9851,0,usairways aurorabiz check your bag phlairport bag handlers broke into my suitcase and stole my camera bag was returned in a trash bag
9852,0,usairways hopefully your crappy service improves as u become americanairlines angryairtravel winterstorm
9853,0,usairways 2 people working the counter at dca massive lines poorly played winterstorm
9854,1,usairways whats going on in clt
9855,0,usairways usairwayscenter my lost bag lands in hartford at 639p tonight will it be delivered to danbury ct tonight
9856,1,usairways so any ideas when the it geeks will plug in the servers so 639 can be on its way to phx
9857,0,usairways who do i contact about my awful experience i had 21515 with usairways flight 713 bufclt
9858,0,usairways americanair  nvm my bad its been an hour and a half thanks
9859,0,usairways after a crappy flight due to delays and rude staff members im happy to report after paying 25 to check my luggage its ruined
9860,0,usairways always letting me down 
9861,2,usairways please keep emily at you gso airport ticketing on staff she is amazing
9862,0,usairways i dont understand why i cant get my missing miles i was on the flight it was in my dividend miles account... help
9863,0,usairways cant seem to find the pilots for our 6pm flight never seen anything like it before drunkpilots httptcozira2z3udc
9864,0,usairways really no meal vouchers for a 7 hour flight delay out of virgin islands
9865,0,usairways but the automated message says the line is too busy to join the queue stuckintheloop
9866,0,usairways hi again how you suggested i contacted u via phone sent a mail with the original ticket amp the result httptco214i0rtih4
9867,0,usairways stuck on the ramp at dca us air computer system crashedeverywhere
9868,0,usairways flight2031 the flight to hell
9869,0,usairways gave up after more than 2 hours on hold still need that receipt last time it was promised it never arrived help
9870,0,usairways americanair just be prepared for a claim if that bag is lost  too many valuables to carry in my hands us2146 to aa2924
9871,0,usairways told me i deserved to be delayed because i booked the last flight and then i hear the only inconvience is missing your flight
9872,1,usairways any update on the computer outtage affecting flights is this national or just northeast eta on resolution
9873,0,usairways flight 2031 worst experience weve ever had on a flight regretting opening their air miles card hotterandlongerthanhell
9874,0,usairways hello i never received a confirmation code for my flights though they are confirmedso says the automated reply any ideas
9875,0,usairways 5 hours on the phone waiting for a call back to find my luggage shameonyou
9876,0,usairways  whats going on at phlairport   ive been sitting at the gate for 45minutes
9877,0,usairways 799 from ams to phl today 3 of 4 flight attendants were downright rude and hostile and made the 8 hour flight even worse
9878,0,usairways why the hell will you not put us in a hotel when youve stranded us your message says mechanical issues not weather usairways
9879,1,usairways my wife left her phone on flight awe474 on friday february 20th upon landing in minneapolis how can we get it back thanks
9880,0,usairways whats the deal with the flight computer network
9881,0,usairways does anyone actually work at the dividend miles department httptcobgtjfmneot
9882,0,usairways no flights out of philly because of system wide tech issue   cbsphilly
9883,0,usairways huge system problems at dcamanual check in flight boarded but sitting at gate due to system issues frustrated chairman member
9884,0,usairways epic fail  clt ystrdy wcancelled flightled flights no staff no communication amp no refund for unused portion of tix keep it classy guys
9885,0,usairways i have been tryng to rsrv a flight over the phone over the past 4 days and keep getting an automated message to call back
9886,0,usairways americanair just got off int flight 799 your intentionally rude staff made for a horrible 8hr flight on an unsuitable plane
9887,0,usairways on plane from bos to clt for 60 mins still at gate crew says systemwide computers preventing paperwork any info you can give
9888,0,usairways will you hold 475 today for connecting passengers coming from delayed flights
9889,2,usairways provided the best service for me today thank you so much 
9890,0,usairways can you guys please give an update  been sitting on tarmac on flight 601 yet the website still says its on time
9891,0,usairways  flight was cancelled flightled to buf today waited in line for 2 hrs amp cus service was rude no flight until tues need to get to roc
9892,0,usairways seriously i should keep trying after seven hours that is your corporate policy usairwaysfail
9893,0,usairways his name is rett cavan he has a gofundme page and is going to take his last breath tonight this airline only cares about money
9894,0,usairways that you would let us just switch to a different set of flights so we could spend time with the family after he passes away
9895,0,usairways he is 8 months old and is suffering from a rare form of cancer your customer service agents had no compassion and i am disgusted
9896,0,usairways best part was hearing the attendant give a voucher to person next to me for hotel at bgr then my guy saying we dont do that
9897,0,usairways horrible cust service exp at dia today wife waited 3 hrs on the plane bf flight 695 was cancelled flightled still waiting for bags
9898,0,usairways is really good at deferring responsibility
9899,0,usairways thank you so much for asking us to pay 700 to switch to a different flight so i could spend more time with my dying nephew
9900,0,usairways americanair gma could not have had a worse airline experience rude unhelpful got yelled at jetblue need your help
9901,0,usairways please help no bags no way to get through to customer service since 8am this morning help
9902,0,usairways i do but the real  is why your staff can behave offensively flight 699 please look into it message me if you want particulars
9903,1,usairways glad people can put their coats in the storage area though it would be super unfortunate to leave those on the floor
9904,0,usairways americanair lax connect from term 6 to term 4  55min layover due to delay us755aa2595 is this realistic can 2595 be held
9905,1,usairways but good luck getting there not cool
9906,0,usairways i left an item on plane bosphl on friday  ive called phl us airways  amp left 6 msgs no return call what to do at this point
9907,0,usairways what a great way to kick someone when they are down cancelled flight a noon flight and rebook me on one two hours south from here tomorrow
9908,0,usairways thanks for making me check my bag when the space was empty and to the flight attendant for the dirty look httptco9rx5homm25
9909,0,usairways so apparently all of your computers crashed at bwi  any update on when flights will be moving
9910,0,usairways made it to the bahamas for work but my luggage didnt i know travel happens but is there anyway i can get more helpinfo
9911,0,usairways 24 hrs late flightr still not home hotel rental car etc with a 5 yr old what happened to customer service is our first priority
9912,1,usairways i saw online you had fee but i was wondering if there was a way to pay for it ahead of time instead of at the kiosk
9913,0,usairways cancelled flights my flight to ny 3 times then once i make it here they decided for sampgs theyll cancelled flight my return flight too thanks
9914,1,usairways yall need to get it together
9915,0,usairways on hold for gt70 mins on my 3rd attempt just to get a receipt showing change fees for an upcoming flight please help
9916,0,usairways everyone on flight 669 from lax to rdu enjoyed waiting an hour amp a half in baggage claim for their bags just now
9917,1,usairways no i need the corporate office number please as that is who is dealing with this for me its a 480 number
9918,0,usairways cstsvc in phl honors ur system over my reality no rcd of change in hpn now extra hours in phl or 75 to get to cle
9919,0,usairways usairways raleigh nc baggage carousel staff were aggressive towards people waiting 1 12 hrs for bags flight 699
9920,1,usairways if my flight 4035 is delayed what time do i have to arrive at bhm
9921,0,usairways on hold for 2 hours can i book using a take flight voucher online
9922,0,usairways when do we get our baggages usaireays 699 la to rdu httptcovu5lbzxtrx
9923,0,usairways has the worst customer service and their flights are always delayed
9924,0,usairways if you are going to make me wait in the phone for a long time can you at least turn off the ads they are eating away at my soul
9925,2,usairways despite mechanical issues and many delays followed by a cancelled flightlation still getting to vegas thanks to great gate agents
9926,0,usairways us airlines 699 la to rdu is holding onto baggages for an hour already and everyone is still waiting
9927,0,usairways weve now learned to never fly with u again youve lost 16 customers from our group  the hundreds more from our company
9928,0,usairways spoke with your reps in nh and pa very poor communications bags still sitting in philly train your staff
9929,0,usairways thanks for the worst customer service on the face of the earth i loved the 5 hrs on hold along w 2 cancelled flightled flights
9930,0,usairways i tried reaching out to you guys im running out time and patience i just want my flight to be honor and i want a confirmation
9931,1,usairways do you have bereavement discount on airfare as my grandfather just passed and need to attend his funeral this week
9932,0,usairways and after six hours even the gate agent got fed up and left us all on line in front of an empty desk stay classy us air
9933,0,usairways how do you lose a pilot
9934,0,usairways the ads on your phone systems when waiting for a rep is the most annoying thing ever especially when waiting for over 10 mins
9935,0,usairways americanair we are missing our connection due to delay out of las what are we supposed to do now
9936,0,usairways 695 might have been cancelled flighted mechanical issue 6 hours late flightr 100 people still waiting and zero information please send help
9937,0,usairways 6 hours no agent should i keep waiting
9938,0,usairways how hard is it to unload bags in order of arrival 45 mins and counting for flight 699
9939,0,usairways is it policy to tell customers we cant help you im sorry but this is unacceptable
9940,0,usairways thank you for correctly interpreting my last tweet as non sarcastic and delaying my flight again yyz terminal 3 dance party
9941,0,usairways we cant help you we dont put people up in hotels when you miss a flight its against policy
9942,0,usairways my friends at kphl were told by your rep if it were me i woulda just gone home this am and tried again tomorrow 12
9943,2,usairways ann marie at lga is the best ticket agent ever excellentcustomerservice
9944,0,usairways wasted a day of my vacation after problems with not one but two planes waitinginphilly flight838
9945,0,usairways its unacceptable the way your agents at the gate treat paying customers
9946,1,usairways  mad love httptco4ojrsdwpkk nyc
9947,0,usairways more like usdelayways another long paperwork relate flightd delay  friday in charlotte today in philly letsgoalready
9948,0,usairways your customer service at clt is terrible my flight was delayed from jfk for 2 hours  get to clt to horrid customer service
9949,0,usairways flight 2022 out of phil no update and was supposed to leave 15 minutes ago  sitting in airport wonderingirritated
9950,0,usairways  flight 4454 aircraft at gate but no crew  will be 2 hours late flight to destination come on
9951,0,usairways please can someone contact me regarding my missing bag it has been 3 days online tracking shows nothing
9952,0,usairways 3818 delayed blue skies all over whyisusairalwaysdelayed
9953,0,usairways ill never fly you again due to the emotional amp financial stress you have caused me because of one of your staff members errors
9954,0,usairways where are my bags
9955,0,usairways thanks to you you have now incurred us approximately 2000 dollars in fees due to a staff members screw up  neveragain
9956,1,usairways when aa gate supervisor 600117 was asked for his superiors name response received was the ceo of americanairlines merger
9957,0,usairways barclaycardus 1 hr wait so far for customer service yes bad weather but do air traffic controllers answer your phones
9958,1,usairways aa gate supervisor emplid 600117 allowed flight aa67 to leave jfk to sj on 20feb15 wo 8 customers that made final boarding call
9959,0,usairways thanks for being so bad you make a two day train trip look appealing
9960,0,usairways you have got to be kidding me  no info on 4565 from dca to bgr and your phone line tells me to call back late flightr
9961,0,usairways its pretty ridiculous that at phx sky harbor you have 4  employees working check in on a sunday afternoon 30 min amp counting
9962,0,usairways really hoping i dont get charged for this flight because they couldnt handle the influx of calls bummer
9963,0,usairways i have been on hold for over 3 hours  please help httptcotyxaztmq1u
9964,0,usairways i promise if i can help it i will nvr fly wu again even if i have 2 pay more  2 fly w sum1 else badcustomerservice
9965,0,usairways yesterday we were delayed for six hours wlil to no explanation we paid lots of  2 fly wu amp this is how u treat ur customers
9966,0,usairways i have nothing but issues when i fly wu whats up wthat travel vacation awful
9967,1,usairways you should update your passbook passes with any gate changes
9968,0,usairways customer service fail todays experience will ensure i do my best never to utilize you again
9969,0,usairways  ive been on hold 40 mins to cancelled flight my reservation for this afternoon is there another way web tells me to call
9970,0,usairways suggest you failures make a huge donation to theuso  charlotte nc as they provided great customer service today unlike you
9971,0,usairways this is how concerned your gate attendants at c26 are this afternoon nocommunication nocrew httptcohfjyn2vtvj
9972,0,usairways 2nd plane forced to get off due to mech and wait for 3rd need housing and meals in stt need help b4 we arrive at stt please
9973,0,usairways i need an actual person in customer relations for a refund what  can i call i will dispute this charge on my credit card
9974,0,usairways this is my 2nd attempt to call us airways dividend miles 52 minutes no help hung up  usairways bs httptcogiennyqn22
9975,0,usairways claudoakeshott dont need this link after getting a person u now say u dont know where bags are lost on a nonstop phx to jfk
9976,0,usairways is absolute crap this week
9977,1,usairways got transf to dividend milesneed to change flight  grandma just passed need to change ticket asap update on wait time
9978,0,usairways trying to get a partner pnr and have spent more than 1 hour on hold  i know its snowing somewhere but this is awful
9979,0,usairways on the phone over an hour waiting for customer service  got wrong fight information cost us 6 hours from trip frustrating
9980,0,usairways united each says the other has my luggage on hold almost 35 hrs with usairways united hung up 3x httptcodr5octp1dy
9981,0,usairways just cancelled flight every flight i have why dont you
9982,0,usairways is your reservation phone number working called 10x in the last 3 days and haven't gotten through
9983,0,usairways americanair as a gold dividends member why cant i get anyone on phone to handle my cancelled flighted american flight tonight 
9984,0,usairways really nigga ur a fuck boy
9985,0,usairways i sympathize reweather issues but when times get tough call in more folks over two hours on hold for 4minute fix fail
9986,1,usairways just told by supervisor that they wont guarantee the empty seats to standby passengers with flights cancelled flightled so can sell them
9987,0,usairways i will be on this plane while on the ground longer than i will be in the air us5235
9988,0,usairways has failed me all day long should i blame it on americanair 
9989,1,usairways whats the contact number for the corporate baggage office in phoenix
9990,0,usairways 1 hour and counting on hold  why httptcoclob5qwmxr
9991,0,usairways  you cancelled flighted amp rescheduled my flight amp still getting updates amp cant find my current flight on my account httptco8je1h3666w
9992,0,usairways now after an hour on the plane and knowing of a maint issue ahead of time they just announced another 30 mins y r we on plane
9993,0,usairways according to wtop dca seems to be recovering nicely from yesterdays snow so why are you cancelled flightling flights out there
9994,0,usairways cancelled flightled flight this am there was avail flight to phl today u said was sold out i had to buy 2nd ticket u need to refund me
9995,0,usairways americanair seriously with all the service issues you are having right now this is what you decide to tweet unbelievable
9996,0,usairways flight 4210 been sitting bradleyairport gate 27 for 10 min w door open since we arrived still no jet bridge can someone help
9997,2,usairways new fas from dfw to clt this morning did a great job well done
9998,0,usairways why have me board a plane knowing there is a maint issue  us5235
9999,1,usairways with this livery back in the day httptcoeeqwvammiy
10000,0,usairways waiting all day at atl since flight this am cancelled flightled 1 standby told no seats and group of 15 shows up late flight and gets on to phl
10001,0,usairways the link doesnt work
10002,0,usairways spent 15 hours in line trying to get on a flight home tonight only for it to be cancelled flightled an hour late flightr not even snowing at dca
10003,0,usairways flight 838 now leaving after 6 hour mechanical delay need lodging voucher and meals tonight in st thomas who do i see
10004,0,usairways care to elaborate on why cha to dca is cancelled flightled this evening
10005,0,usairways help im falling out of one of your planes
10006,0,usairways this has been my worst flying experience with you guys you need to do better
10007,0,usairways going to miss my connection because my flight home has been delayed and now no gate agent to get us off the planeso frustrated
10008,0,usairways never flying you guys again your customer service is awful
10009,0,usairways telling a man theres no flights for the next 10 hrs no standby nothing no options trying to get to sick child firevan
10010,0,usairways missing our connection due to delay out of las told not looking good for tmrw either we will be stuck in clt help
10011,0,usairways ur employee named van  ticket counter in philadelphia extremely rude a father trying to get home to sick kid missed flight
10012,0,usairways i did and im not stupid ive done web development for 19 yrs the issue now confirmed by your support is your website
10013,0,usairways and no offers to provide us with a hotel or anything for a flight that is over 19 hours away
10014,0,usairways now you just hang up on me i'm starting to think this is personal
10015,2,usairways painless and effortless flight from indy to phl our flight attendant tory was fantastic give that lady a raise asap
10016,0,usairways in 140 characters yea right   thanks for patronizing
10017,0,usairways 30 min delay for mechanics to replace rivets 30 mins late flightr turns out mechanics had wrong size rivets 35 more mins pathetic
10018,0,usairways would love it if you could get my wife home sometime soon  she has been stuck in orlando and now stuck in philly for too long
10019,0,usairways churn rate increasing by the second
10020,0,usairways ive been on hold at the reservations desk for 3 hours help
10021,0,usairways your service in philly is unacceptable look into better service a 16 yr old shouldnt have a hard time httptcowdaktmr7mj
10022,0,usairways its not just phl at btv today made to deplane because its sunday and we dont know if maintenance will be available
10023,0,usairways are there such things as nondelayed flights or na get your shit together and get me out of here
10024,0,usairways after todayno reason 4 anyone to not approve merger with americanairother airlines have no reason to fear losing business to u
10025,1,usairways look into better service
10026,0,usairways your customer service in philly is deplorable rude amp unprofessional gate agents after delays amp cancelled flightations takingthistothetop
10027,1,usairways flights to dfw cancelled flightled today
10028,0,usairways should look into better service
10029,0,usairways your mobile app is horrible  needs a major overhaul
10030,0,usairways you should get better employees
10031,0,usairways stuck on tarmac for 30 mins at phl waiting for someone to load baggageridiculous httptcobrcsjbxg2s
10032,0,usairways next time you promise an ontime departure you should stick to it instead of stuffing us in this sweat box with no air
10033,0,usairways mrrenevendez ive been trying to contact them for 24 hours already yesterday i waited 7 hours today 5 httptcogn30p75kqb
10034,0,usairways yes there is horrible snow but seriously can you not hire more people to answer the phones competitor have call back numbers
10035,1,usairways whats your pet policy
10036,0,usairways final count 3 hours 24 minutes on hold to be told i need to log in to us airways website and there was nothing else to be done
10037,1,usairways come scoop
10038,0,usairways 4 hrs and counting today alone like i dont have other things to accomplish today than to just keep holding
10039,0,usairways claudoakeshott how about a link that works pls nothing but complete frustration w usair last 12 hrs
10040,0,usairways that link doesnt work on mobile
10041,1,usairways usairways i used my aadvantage number connected to the usairways when i booked tickets for friends will it benefit my account
10042,0,usairways quit being cheap and hire some call center employees it shouldnt take half a day to call you
10043,0,usairways cancelled flighted and rescheduled said id have to pay 75 for earlier flight at next gate today delta proactively offered same for 0
10044,0,usairways corybronze  inconvenience are you people freaking nuts this guy has two kids with him and you strand him in an airport fail
10045,0,usairways on delayed flight from phil to stt and looks like well miss the car ferry to at john where our lodging is help with housing
10046,0,usairways thehaileytate another blatant lie from usairways
10047,0,usairways round two of being the worst airline ever
10048,0,usairways i have been trying to get through to a representative for 7 hours aboout my cancelled flightled flight have you simply given up
10049,0,usairways josephtreis cant believe advice to call customer service i was on hold for 3 hrs this morning and finally gave up
10050,0,usairways pretty upset i drove from philly to mhtt still no info on my bags whats the deal
10051,0,usairways is the comcast of airlines 2hrs35minonhold
10052,0,usairways no thank you americanair was responsive amp i found alternate travel home
10053,0,usairways luggage and contents destroyed both on outbound trip last weekampinbound lastnight in philadelphia careless
10054,0,usairways all these planes sitting here and no one going home usairwaysfail httptcojn3v3k3qgv
10055,0,usairways josephtreis dont bother they dont pick up the phone worst customer service going
10056,0,usairways overloads small plane with extra baggage and then has to take them off poor execution 4435 75 minute delay
10057,0,usairways might possibly be the worst airline ever i think its time to brush up on customer service sorude
10058,0,usairways  i am embarrassed for us air and their inability to manage during weather delayshandling of  4435 is an example
10059,0,usairways are the bags off flight 1898 clt to jfk we landed last night just before midnight
10060,0,usairways not impressed with your customer service everyone has been unhelpful and incredibly rude
10061,0,usairways 45 minutes and moved two feet in bze  httptcoawgjkjiiac
10062,0,usairways on hold 2 hours 54 minutes whats going on
10063,0,usairways now theyre not even accepting calls at all come on
10064,0,usairways worst customer service ever
10065,0,usairways three hour delay from miami to london  none of the other flights today are delayed put me on another flight
10066,0,usairways there is no extreme weather in miami pick up the phone hire more people
10067,0,usairways over 2 hours and 14 minutes on hold and counting thanks for the help customerservice brutal httptcovskxyamnom
10068,0,usairways uh yeah flight boarded amp now 1 hr late flightr we still sit update on 4435 to dca
10069,0,usairways can you get me home to syracuse after 6 cancelled flightled flights one re routing three of us are sitting in charlotte
10070,0,usairways britishairways three hour flight delay on the phone for 45min and counting
10071,0,usairways just informed of three hour delay pick up the phone and get me on another flight
10072,0,usairways needs to hire more people httptco3lpvfhky2f
10073,0,usairways if i try and call your reservations line will someone answer the phone now or will i be on hold for an hour again
10074,1,usairways my hubby has a 5hr layover in dfw fm the cxld flt pls help get him home sooner if you can any room on sby 2 bwi or phl today
10075,0,usairways e190 lands without nose gear in houston  flightglobal httptcoyf9nhmwyff
10076,0,usairways your customer service line keeps telling me call back late flightr and disconnects how can i talk to someone about my flight
10077,0,usairways i tried calling for yet another delayed flight and was told the phone line couldnt handle the volume and was hung up on twice
10078,0,usairways i know youre dealing with the weather but phlairport is a hot mess pls send reinforcements
10079,0,usairways 2 hr wait amp really bad exp phlairport luggage wont arrive w me do i really have 2go back las airport 2 pick up when arrives
10080,2,usairways thanks to the friendly us airways staff that helped me get booked on various flights to get home today  almost there
10081,0,usairways flight 1735 sitting fully loaded for over an hour air conditioning barely working 
10082,0,usairways on hold for two hours now pick up the phoneeeee
10083,0,usairways 3rd time cut off after 10 minutes on hold with chairmans desk wth how are we supposed to rebook cancelled flightled flights
10084,0,usairways  wheres my bag  in line 200 deep at dca agents say call 800   800 says talk to agents abysmal customer service
10085,0,usairways 4097 dca to bna just told they need to do 15 hrs worth of maintenance was supposed to leave at 850 am sigh
10086,0,usairways why now just announce delay of 4478 from pvd when you knew captain was already on delayed flight coming in frustrating
10087,0,usairways any updates on flt 1848 here at the gate and they have no expected time of departure
10088,0,usairways this travel day sucks but malcome k at gate 39 rocks  this guy is the brand you want to be replicate his approach and style
10089,0,usairways was on hold for four hours never got connected came to the airport and your rep essentially told me and everyone else to screw
10090,0,usairways cancelled flightled my flight then put me on a flight the next dayi need help from somebody other than a robot please much appreciated
10091,0,usairways been on hold 25 hours now system hung up on me twice after an hour holding   trying 2 correct online flight booking problems error unhappy
10092,1,usairways am 2 12 hours from airport sure would like to talk to someone
10093,0,usairways no one answers your reservation phone line i need to book travel with a  companion certificate how do i get through
10094,0,usairways you suck  do you even know the meaning of contingency plan
10095,0,usairways now in a black hole of your phone system
10096,0,usairways using all of my monthly minute on hold with you assholes
10097,0,usairways if you mean by posted no usair empl to direct anyone 800 not accepting calls no contact from usair re rebook greatjob
10098,0,usairways 3rd connecting flight delayed but still cannot make it amp still unable to speak to a real person
10099,2,usairways i finally spoke to a person despite the mind boggling wait time the rep was very pleasant and very helpful kudos to her
10100,1,usairways with chocolate flight please i m melting httptcojjdosfyibm
10101,0,usairways worse experience clt to dc oversold by 20 lost carry on luggagecancelled flightled connecting flight to nyc flydelta
10102,0,usairways color me confused but why would i need to call and do this update your procedures and policies you can see who is connecting
10103,0,usairways i packed a carry on for a reason thanks for making me check it i hoped for better customer service in cle also nothappy
10104,1,usairways sadly theyve tried that and airport agents...no flights so theyre stranded at phl no chance of a hotel for them
10105,0,usairways your service sucks
10106,0,usairways past tense re help no more it's been even more miserable than usual at clt
10107,0,usairways first flight cancelled flightled connecting flight delayed so will completely miss next connection no response on hold 2 hrs help me
10108,0,usairways now you dont know where my luggage is  seriously
10109,0,usairways i waited customer service 32 minutes on the phone wo response had to hung up in the end since my battery died due to waiting
10110,0,usairways f623 denphx impressive lack of concern by 1hr late flight flight attndt wrecking havoc on customer travel smugsmirk norush
10111,0,usairways was on the phone for over an hour waiting without an answer 
10112,0,usairways a member of your staff at phl just gave us excellent customer care shame the same couldnt be said for the past 24 hours
10113,0,usairways i got rebooked at 3am after they woke me up just tried to call twice and got hung up on worst customer service
10114,1,usairways with a glass of wine once we hit altitude
10115,0,usairways alfamilyoffour maybe if there was anyone answering the phone they would please call back late flightrfor 18 hours not good enough
10116,0,usairways this is the worst customer service i have ever had rebooked to tues but seat available on mon wtf contact me
10117,0,usairways 2 hours and just got disconnected
10118,0,usairways i have been calling for 3 days
10119,0,usairways between 3 of us it is costing over 1000 to get home today for no reason where do i send my receipts to be reimbursed
10120,0,usairways f623 denphx serious display of poor customer service exhibited by flight crew today   newamericanairline cheapslogannotmotto
10121,0,usairways thanks for cancelled flighting my flight tomorrow and not reflight booking problems me on another one usairwaysfail
10122,0,usairways any chance u can help our family rebook their flight that was cancelled flightled 4487
10123,0,usairways flight 623 den to phx flight attdt decides to stay downtown and be an hour late flight so entire flight delayed she better get fired
10124,0,usairways how aggravating zone 5 boarded overhead empty but forcing bag check better not loose bag again flt1727 httptcow3xs6tvpzg
10125,0,usairways 40 minutes in baggage claim and no sign of luggage from our flight usairways your incompetence is overwhelming
10126,0,usairways msscottwg  thats unusual means we screwed up but will never admit to it  goingforgreatnessfail
10127,0,usairways horrible customer service flying from miami to philadelphia sent to charlotte now cant get out of charlotte
10128,0,usairways have had a medical issue late flight yesterday and need to change my flight today been on hold for an hour and still not through
10129,2,usairways mellani b and whole team in columbia sc are absolute superstars incredibly helpful
10130,0,usairways nburnside26  u hate delays too  but u have her  amp are holding her hostage  goingforgreatnessfail
10131,2,usairways please thank mellie at cae tammy in baggage claim at clt 4 excellent customer service 2day but i have a complaint
10132,0,usairways americanair my friends are stranded at kphl and the representatives there wont even give them food vouchers...any help please
10133,0,usairways how is it possible that you dont have a call back service an automated message telling us to call back late flightr is so unhelpful
10134,1,usairways i want an icecream baby
10135,0,usairways i have a major complaint that i want to address wyou about my hand luggage courtesy checkin whats the best way to do this
10136,0,usairways sb5551 um we knew this storm was coming  is why didnt useless air  staff accordingly u idiots
10137,0,usairways you cant control the weather but you can control customer service without luggage for 24 hours amp still yet to speak to a human
10138,0,usairways collectively since friday ive been on hold with customer service for over 3 hrs my issue is not resolved so frustrated
10139,0,usairways the automated message isnt helpful and its impossible to speak with a human right now desperately need our luggage 
10140,1,usairways i ve been told that you get a percentage on every plastic bottle that is sold around yout departure sectionturn up the heat
10141,2,usairways on reaccommodation number lisa liza in raleigh was very helpful
10142,0,usairways expedia 7 hours for my friend to rebook his trip to korea after usairways cancelled flightled a connecting flight to chicago  idiotic
10143,1,usairways at least they make you run so you want yo buy this fresh diet cokenice bizness plan its all about marketing right
10144,0,usairways your customer service is atrocious
10145,0,usairways my option is to use twitter most of the people working for u have no clue what they do they tell you to go to a4 but its b16
10146,1,usairways americanair any help regarding flights out of kphl would be much appreciated
10147,0,usairways my friends are stuck at kphl and not getting any help from anyone can you guys contact them please
10148,0,usairways what is the expected wait time to speak to someone via 800 number
10149,0,usairways my family friends and colleagues will never  fly usair again bad weather happens the good airlines seem to communicate better
10150,0,usairways my inlaws flight cancelled flighted 4 tonight u auto rebooked 4 flight on tuesday that doesnt work can you help reflight booking problems them
10151,0,usairways americanair almost half hour on hold  my cell phone battery is dying  thanks for your loyalty from a platinum member
10152,0,usairways now going on 26 minutes on hold
10153,0,usairways u guys suck
10154,0,usairways you keep suggesting people call 8004284322 but we just end up on hold for hours you seriously dont have a better method
10155,0,usairways your customer service is a joke first a mechanical cancelled flightation now weather on hold since 530 am no humans pls call me
10156,0,usairways handled i found tkt on floor dropped by someone no way  i'm in wheelchair  to get to podium
10157,0,usairways 100 feet from the gate at phl but no ground crew you cant make this up
10158,0,usairways why did you cancelled flight flight 1773 to phl while delta flew a flight at the same time on time you cancelled flighted for no reason
10159,0,usairways agent wont hold for connection arriving late flight 7 min before departure time but 3 min too late flight flt 1903 gate c19 disappointed
10160,0,usairways no one is coming to line on hold for 4 hours can u help here if i provide conf code
10161,2,usairways worked w tiffany h at cust service desk in charlotte and she was helpful and patient still stuck but she was great
10162,0,usairways i cant wait for the nytimes and wsj to find out how poorly usairways handled this situation shameful httptcohhoxqpsuba
10163,0,usairways hmmm did the flight even really exist or did they just create it last night to get people off their backs usairsucks
10164,0,usairways and the lies continue just waited another hr to get boarding passes for flight supposedly created today which is now cancelled flightled
10165,0,usairways been on hold 2 hours for a cancelled flighted flight i understand the delay i dont understand you autoreflight booking problems me on tuesday help
10166,0,usairways nanceebing 4 hour hold times at the momentand counting disgrace
10167,0,usairways i did they are busy
10168,0,usairways thank you glad to be home there were lots of delays with the plane and flight crew didnt show up it was very frustrating
10169,0,usairways your people are kind and hardworking the infrastructure you have given them is horrid massivefail failphone fail
10170,0,usairways flight 3739 leaving cvg gate agent had no computer and counted passengers on paper i feel safe
10171,1,usairways but need to confirm please help
10172,0,usairways  but have to return car to clt can i skip my flgjt back tonight from gso to clt and pick up at clt to fll i was told yes
10173,0,usairways big problem fll to clt then got off on clt but my fly to gso is cancelled flightled had to rent a car to get to my pops funeral
10174,0,usairways  on hold 45 minutes trying to rebook cancelled flightled flight really
10175,0,usairways flight today cancelled flighted  in phl dozens of other flights still going on hold for 3hrs i need to get to my job interview
10176,0,usairways my brother brizzyberg27 missed his flight traveling home for a funeral and cant get through to the call center can you help
10177,0,usairways  my flight has been cancelled flightled on hold for 2 hrs to reschedule need help now  taking way too long httptconehnsdckty
10178,0,usairways how does it feel to have almost everyone hate you
10179,0,usairways waiting for you to figure it out this is unacceptable
10180,0,usairways flight cancelled flightled due to weather conditions in arrival city uhi dont think so
10181,0,usairways the plane i am on is having mechanical issues why cant i get off and get on a new flight now i have missed my connecting flight
10182,0,usairways good grief flight cancelled flightled been on hold since 0400
10183,0,usairways answer the bloody phone
10184,0,usairways needs to get it together in indy only 2 ticket agents and a line to the door felt bad for ppl who missed their flights
10185,0,usairways you got to be fing kidding me usairways 2hours on hold listening to yall selling loans and valentine flowerssmfh
10186,1,usairways one question can i book one way tickets with award travelpoints
10187,0,usairways so upset with customer service i have a simple question and the phone system has disconnected me all day today and yesterday
10188,0,usairways our flight was cancelled flightled amp chaos abounds i am in good humour please give me free everything to appease me
10189,1,usairways if i rebook on another airline after my flight was cancelled flightled do you reimburse i need to get home today not tuesday
10190,1,usairways how do i reserve my seat on the aa flight i transfer to from ord to evv
10191,0,usairways passengers sitting on plane for two hours flight 4663 from cmh  all other flights have left usairwaysfail worstairlineever
10192,0,usairways gf was on hold for 4 hours and call was dropped help need a flight
10193,0,usairways never heard back but this would help any chance i could bump up my flight time closer to 3pm today im on flight 3960
10194,2,usairways good morning
10195,0,usairways overbooked sxmclt delayed deplaning extra passengers missedconnection forcedovernight clt no lodgingfood disappointed
10196,0,usairways you need to figure your scheduling out worstflightexperienceever getmehome
10197,0,usairways claimed my flight cancelled flighted because phl runway not good but delta flight at same exact time is taking off on time
10198,0,usairways 23 min on hold drove 25 hours to get my delayed bag i just want to pick it up at sju
10199,0,usairways i've been on hold for 36 minutes now any time you want to answer the phone that would be great
10200,0,usairways seriously  flight cancelled flighted auto rebooked to tuesday then 3hr 26min on hold for nothing renting car want refund
10201,0,usairways lost bags cant reach human delivery driver says he wont give us carseat until we return loaner we hv no loanr5084773604 help
10202,1,usairways 8am flight to mco canld amp resch 130if we opt for 8 am depart tom will us air allow cng return day from sat to sun wo penalty
10203,0,usairways trick for getting into your hold queue  ive been calling since thursday and keep getting the call back late flightr message
10204,2,usairways many thanks for your reply httptco6cgfv02gzb
10205,0,usairways instead of tweeting your customers apologizing why dont you pick up your phone
10206,0,usairways i really appreciate there not being an easy way to get another flight when mine has been delayed over 2hrs for mechanical reasons
10207,0,usairways my bags were supposed to be delivered to nyc last night missing since thurs but are not here can someone call me
10208,0,usairways took me 4 hours to book flights yesterday due to system errors between you and americanair paid 320 extra due to time lapse
10209,0,usairways on hold with 8004284322 flight from dsm to dca was cancelled flighted 4473 know when it will fly
10210,0,usairways  almost 2 hrs 30 mins on hold  any idea how much longer
10211,0,usairways this was a real life exercise in crisis management which usairways failed miserably some compensation would go a long way
10212,0,usairways ten hrs late flightr and still here on army cots  airport waiting for 11am flight poorlyhandled usairheads httptco18fmr06mn6
10213,0,usairways good news weve located the crew and made contact with them flight was supposed to leave 4 minutes ago usairwaysfail
10214,0,usairways been on hold 2 hours trying to reschedule cancelled flightled dcabos flight can anyone help
10215,0,usairways americanair  also your onhold message is trying to sell valentines day gifts  over a week late flight  sounds about right for usair
10216,0,usairways americanair  stranded in north carolina and trying to figure out options but cant get anyone to talk to
10217,0,usairways and at this point i dont need sorry i need a revers agt to pick up the call so maybe we can make the 1130 flight today
10218,0,usairways sad experience today on 4663  family on southwest direct to mco my loyalty to usair  not vacationing with my boys today
10219,0,usairways americanair  is there anyone answering phones today listening to same damn messages for 110 minutes
10220,0,usairways i have literally been on hold since 3am estplatinumeventually hung up amp again back on hold understand weather but ridiculous
10221,2,usairways job well done from your philly employee running checkin today tabitha helped us in an emergency amp vacation saved
10222,0,usairways was on hd for 1hr and 3min at 300am since my flgt  from dca to msy was cancelled flightled still trying to get out on hold now 50minssss
10223,0,usairways you cant control the weather but you can control your systems processes people and attitudes anotherfail
10224,0,usairways you are 0 for 3 so far in ontime flights on this vacation
10225,0,usairways i just got hanged up on trying to get to an agent can you help
10226,0,usairways looks like you lost another customer  when you stranded 41cgqueen at clt she vows never to fly with you again smoothtransition
10227,0,usairways americanair working for me tight cx mia so theyre delaying our flight twice in 20 secs jabevan221 httptcog3uy6w28qh
10228,0,usairways my flight got cancelled flightled to charlotte been on hold for an hour pls pick up
10229,0,usairways now on hold for 2 hrs 20 min this is ridiculous
10230,0,usairways why dont you hire people to deal with the call volume this is absolute garbage incompetent
10231,0,usairways unfortunately patience wont get me to my boat that leaves at 4 pm i was on hold watching all flights fill up
10232,0,usairways not happy trying to get home on cancelled flighted flightamp been on hold for 2 hours help this is just crazy
10233,0,usairways wow flight cancelled flightled slept on the floor at the airport and now flight delayed
10234,0,usairways jtrexsocial i fell asleep from a call i placed midght guess what still on hold 7 am
10235,0,usairways my phone has been on hold since midght  fkn 7 hrs of hold  unacceptable
10236,0,usairways 8 hrs of wait time is unbelieavle unaccpetable biggest airline in the world should have failback call centers
10237,0,usairways once again your company actualy put people in weird situationsyour hostel voucher was fakesnow is ok but no lies please
10238,0,usairways truly been the worst experience this weekend delayed rerouted 3x now not boarding a 715 flight and says flight is on time
10239,0,usairways ok i guess the weather has been rough but i have been trying to sort out missing airmiles for days any suggestions
10240,0,usairways  what a disaster flight 3739 missed passenger count by 5 since it was done manually  really
10241,0,usairways ever think about hiring more agents come on now dont you think 4 hour holds is a little ridiculous get a clue
10242,0,usairways xna has tsa precheck would be nice if your system knew that
10243,0,sb5551 sounds like  usairways should have planned better since this weather was no surprise completely unacceptable wait times
10244,0,usairways 4 hours on hold to change a cancelled flightled flight completely unacceptable
10245,0,usairways weve been on hold for over 7 hours after my wifes flight was cancelled flighted
10246,0,usairways forgot to call in the copilot so were stuck on the plane in phl looking fwd to being stranded in clt day 2 of flight fails
10247,0,usairways your airline also delayed our bags to us for 4 hours amp refused to ship them to our local airport disappointed stillbagless
10248,0,usairways have you ever lost luggage with an infant and a 4 year old then customer service never answered the phone ive tried all night
10249,0,usairways worst experience with you cancelled flightled flight no voucher and no luggage because ramp was broken no other ramps in charlotte
10250,0,usairways worst experience ever
10251,0,usairways how do you manage to place a family of 5 into a plain with none of them sitting next to each other one of them being a 3yr old
10252,0,usairways americanair suggestions  been on hold 2 hrs for flight that is now about to pass departuredealing w ny weather need change
10253,0,usairways americanair i was meant to fly on sat you just made it tues i cant afford to stay in a hotel for another two nights
10254,0,usairways checked into my flight yesterday and have been bumped to a tuesday flight unacceptable and no agents to speak to
10255,0,usairways flight to des moines cancelled flightled unacceptable to be booked on flight on tuesday because of work commitments 2hrs on hold
10256,0,usairways now on hold for 90 minutes
10257,0,usairways now on hold for 75 minutes
10258,0,usairways on hold now over 2 hrs on one phone hung on 5 x on another how do you reach a person no weather condition makes this excusable
10259,0,usairways claims flight cancelled flighted due to weather at destination but delta has not cancelled flighted flight on same route
10260,1,usairways americanair flying from orlando to philly to charlotte to lynchburg saw advisory re philly wld like to fly from orl to char
10261,0,usairways duh on baggage claim 2 more hours and counting  flights 622 amp 1898 httptcodkzl57upqi
10262,0,usairways jtrexsocial exactly how ive been disconnected 3 times
10263,0,usairways 3 hrs on hold husband has decided we should sleep in shifts so we dont miss the phone rep to reschedule
10264,0,usairways just cancelled flighted my flight and told me to call to rebook been on hold for 48 minutes at 4 am and still waiting
10265,0,usairways on hold for 2 hours now have been calling since monday i have a flight today need help now worst noexcusesaccepted
10266,0,usairways on hold 25 hrs trying to reschedule our flight can anyone there please help us
10267,0,usairways why is my first available flight for me now tuesday but a flight today  that is booked flt 755 available to buy online
10268,0,usairways you guys suck at jfk tonight  oh this morning
10269,0,usairways 2 hours on hold still no answer horrible
10270,0,usairways kieranmahan needs two nights at a hotel in phoenix until he can get back to philly because of plane equipment crazy
10271,0,usairways tough night two 90 minute calls on hold delayed here in phoenix for two days because of one aircraft not ready not acceptable
10272,0,usairways have been on hold for 58 minutes  need help usair  why wont you help
10273,0,usairways we appreciate auto rescheduling our cancelled flightled flight but you have nothing sooner than tuesday can fly into alternate loc
10274,0,usairways after sitting on the runway for 3 hours i had to leave the airport wo my luggage is this ur 1st day
10275,0,usairways weve been on hold for 2 hours trying to reschedule our cancelled flightled flight can anyone out there please help us
10276,0,usairways thx for taking my 600 for a 1way then cancelled flightling 1st flt delay 2nd flt and u top it off by losing my one piece of luggage usuck
10277,0,usairways i have been on hold for 4 hours my flight is tomorrow do you really expect me to not sleep all night to stay on hold
10278,1,usairways i think its ok
10279,0,usairways my flight is cancelled flightled and you guys arent answering the phones what do i do 
10280,0,usairways this is ridiculous  i have a 600 am flight and two hours of rest wasted
10281,0,usairways been on hold for almost 2 hours trying to rebook my cancelled flighted flight what in the world
10282,0,usairways seriously you cant tweet and let people know that youve got customers that have been on hold for 5 hours
10283,2,usairways thanks httptcopd7r1ll6re
10284,0,usairways after pleading with car service to stay 3 hrs past pick up they left me and my family but its ok i have water and crackers
10285,0,usairways after a grt flight to phx last week  tonight was terrible 25 hours taxing and you give us water and crackers to compensate
10286,0,usairways flight 1898 landed over 2 hours ago and they still havent gotten to the gate whats the hold uppp  imtired wannagohome
10287,0,usairways who do we voice our concerns to when we cant get home with our 8 month old after waiting to taxi to a gate for 3 hours
10288,0,usairways abandoned 40 boston bound flierssomeone in management needs to saveface and showup
10289,0,usairways tell my professors that when i dont show up to classwrite my midterm because im stuck with no flights home 
10290,0,usairways no us air ppl anywhere in phl directed stranded pax kudos to the phl employees getting off work at midnight only help we got
10291,1,usairways americanair just had to buy a safety ticket online youll refund whichever tickets are unused in full without penalty
10292,0,usairways hooray ive now been on hold for over an hour ive never loved southwest more
10293,0,usairways is the worst why on earth would americanair merge with them i wont be flying either of them any time soon
10294,0,usairways three hours on hold then disconnected conf ebhset need to be home sunday for interview
10295,0,usairways how do you do that you guys need to have much better communication how how can we do that
10296,0,usairways are you guys awake need help with delayed flight to get protected on late flightr flight from phl
10297,0,usairways so how about some help with suggested time i could call to avoid such long wait time
10298,0,usairways more than an hour holding to change a flight on the phone now whats up with that
10299,0,usairways caterobbie if that link worked most of us could take care of ourselves  please contact your tech people to get that working
10300,0,usairways ive been on hold since 1130pm  need to reschedule my cancelled flightled flight for a morning departure tomorrow  please help
10301,1,usairways download jeokoo the american app for air travelers
10302,0,"usairways obviously your corporate definition of patience needs to be reviewed
pleasehurryup answerphone reschedulemyflight"
10303,0,usairways need help with a flight weather  funeral  tough combination on hold for over an hour please
10304,0,"usairways ive been on hold since 1130pm how many customer service reps do you have
 seriously"
10305,0,usairways nburnside26 well if you really didnt like them then she would be on an airplane fiousairways 
10306,0,usairways yes i am as well  five hours on hold folks can you please tell me if this is typical trying to be understanding here
10307,0,usairways can you please train your mechanics teach them to bring the tools to fix the plane with them and not leave them in the hanger
10308,0,usairways charlotte staff needs prayerdisappointed in response to mishaps lotttttttt of pissed off people here
10309,0,usairways thank you for leaving my 74 yo grandma stranded because connecting flt could not wait 10 minutes i will never fly you again
10310,0,usairways hello its been four hours since plane landed   flt 630 phx to jfk  3 hrs on tarmac waiting 4 gate plus an hour no bags yet
10311,0,"""usairways chmom please reach out to our crewmember for assistance our apologies for the long wait"" generic"
10312,0,usairways can you please have your employee that has been called 5 times by the flight crew finish maintenance on us 734 so we can depart
10313,0,usairways i better get a free flight
10314,0,usairways nm4agoodlife      5 hours on hold and no answer  guess the synergy of a merger was really planned out
10315,0,usairways still waiting on your reps to show now 40 mins into waiting in below freezing weather waiting for a cab
10316,0,usairways robprice  how can he try again it will be 56 hours before he gets help  contingency plans non existent
10317,0,usairways delayed depart bc ur flight attendant wasnt there then after landing took 3 hrs to get a gate now its another he and no bags
10318,0,usairways jtrexsocial 5 hours on hold  safe to say no one is working 
10319,0,usairways but every time i call im on hold for 45 min and then get disconnected any way someone can help
10320,0,usairways surely there are some other ways to help me  i cant really afford another 4 hours now pls follow me so we can dm
10321,0,usairways i was on hold for 2 hours and still no answer is this really how you run your business httptcop8xfhq4kps
10322,0,usairways keeps dropping my call and wont even let me stay on hold because they are too busy idontwanttocallback
10323,0,usairways i never made a reward reservation becuase no one ever answered the phone the online one i made got cancelled flighted and i cant change
10324,0,usairways can a real person help me here this customer service is poor im at the mercy of someone since the flights are disappearing
10325,1,usairways i intend tovery much my 4000 followers will as well
10326,0,usairways your customer service is  nonexistent terrible dozens waiting for bags not placed on our flight no staff anywhere neveragain
10327,0,usairways even alternate options are allready fulleven with hotel voucherno more room in philly
10328,0,usairways traveloneworld  utterly frustrated after 4 hours on hold call was disconnected i need to amend a flight booking problems help ow emerald
10329,2,usairways ok thank you very helpful this is why youre my favorite airline
10330,0,usairways they provided no options since you all have a better sense of the weather i hoped you could suggest
10331,0,usairways you airline is doing rather poor right now in slc waiting to take off was suppose to take off now 2 hours and 3 minutes ago
10332,0,usairways get new planes then got on this plane at 750 its 1020 now and still on tarmac how ru going to compensate me for this
10333,0,usairways just hit 4hrs  what is typical wait time right now should i drive 2h30m to the airport service desk
10334,0,usairways are you going to do anything to help stranded travelers of flight 680 no communication from anyone all of us dumped here
10335,0,usairways question is why flight took off at all now a friend is stuck needlessly in another city
10336,1,usairways in a few weeks
10337,0,usairways wronganswer talk is cheap customer service is the action of making things right for the customer fail again
10338,0,usairways 4 hours  how do i change my flight that was cancelled flightled 
10339,0,usairways you wont give us a hotel or food can you at least suggestion options for making it to the metro city i have a ticket to
10340,0,usairways actually it landed in bwi 30 minutes ago she is stranded but i have friends to help you failed big time on this one
10341,0,usairways i have been on hold for over one hour waiting to reschedule a flight how much longer should i expect
10342,0,"usairways its fine 

just wondering where my money went"
10343,0,usairways you landed me at bwi instead of reaganairport  and have no plans for me to make it home to dc how do you suggest i get home
10344,0,usairways stranded at bwi after two diversions no cust service no transport dumped here terrible customer service
10345,0,usairways as a member of the news media the awful service of the last few days wont go unnoticed
10346,0,usairways my wife sick 3yroldtwins and i have been waiting in line now for 2hrs to see an agent phone agent said nothing til tuesday
10347,0,usairways this is garbage been trying to book a reward flight and then it got cancelled flighted and still cant get anyone on phone unacceptable
10348,0,usairways cancelled flightled flight 1796 baggage held hostage at chl no communication
10349,0,usairways delays due to faulty engine light great work guys coming up on 2 hrs sitting on the plane worstairlineinamerica
10350,1,usairways yes  tells me the only way to mod plans is to call the 4322 number
10351,1,usairways can i book award travel on etihad with dividend miles
10352,0,usairways i have been i hold for 40 min my 550 flight just got cancelled flightled and rescheduled for monday this is unacceptable
10353,0,usairways 3hr30min right now  any end in sight
10354,0,usairways i have fam thats supposed to fly 222 that are currently in the hosp3 trys to speak to a human yr phone sys cuts off pls hlp
10355,0,usairways flight 496 how are u going to compensate me for sitting on the tarmac for 90 mins and missing my phx  bos connection
10356,1,usairways whats going on with passengers diverted to clt on fll to phl flight that left at 830 tonight
10357,0,usairways on top or having to check my bag i had to wait over 30 min for my bag to come out at baggage claim thanks for wasting my time
10358,0,usairways i had to sit in your kitchen and move stuff around so i had what i needed im extremely disappointed in your service
10359,0,usairways been sitting on the tarmac for 90 mins now bc engine is broken how are u going to compensate passengers worstairline
10360,0,usairways it was your fault the flight was delayed to begin with i shouldnt have to check my bag if theres a bunch of space
10361,0,usairways it is an extreme inconvenience to make ppl check bags when theres a lot of overhead space left you lie so youre not at fault
10362,0,usairways stuck on the runway for 2 hrs 10 min due to weather in phl nowhere can i find accurate info on 558 to bos
10363,0,usairways no more hotel voucher everyone had to get one but not mewhat do i do arrived from amsterdam snowstorm
10364,0,usairways yep except this delay was due to a hasty and unwise decision to pushback other plane before the plows were done fail
10365,0,usairways by far the worst airline in history ill never ever fly your garbage again
10366,0,usairways pullin some sh delaying flights again smh obj3 httptcoav2rffhmcv
10367,0,usairways phlairport flight 837 landed at 1030 pm and we are still on the plane help
10368,0,usairways trbl experience 2 hrs on the tarmac for an inch of snow in phl no hanger open amp a pile of snow  terriblecommunication
10369,0,usairways flight 837 passengers stuck on plane in philly where is the gangway  we cant hear the pilot
10370,0,usairways 2 hours and counting waiting to get into a gate in philadelphia just icing on the cake for a miserable flight experience
10371,0,"usairways help it says the payment is denied but my money has been taken out of my bank  

and it says i have no trips coming up"
10372,0,usairways help flight cancelled flighted cant call because my phone doesnt work in europe please help says im booked want to confirm
10373,0,usairways not happy w app late flightly last time i flew wouldnt let me check in this time i checked in went on late flightr says i never checked in
10374,0,usairways americanair how do i get thru on hold over 3 hours 
10375,0,usairways is flt 680 en route to dca or bwi after diverting to rdu your phone service  sucks and your website is conflicting
10376,0,usairways how do i change flights  3 hours is crazy please help
10377,0,usairways how do i get thru on hold 3 hours 5 minutes  is this normal  my call is lost
10378,0,usairways weather doesnt excuse poor customer service lack of info from staff or the fact staff havent turned up
10379,0,usairways please help on hold 3 hours cant change flights im stuck here
10380,0,usairways on hold 3 hours  whats the number to speak to someone this is unacceptable i need to change flights
10381,1,usairways  my guess is what happened in vegas ended up in philly sexy httptcoqgmfcb7yt4
10382,0,usairways he waited over two hours on the phone had to book and get to mi family member very ill time of the essence
10383,0,usairways depart from where it departed phx and was due to land at dca around 8pm
10384,0,usairways cant stress enough how awful the agent was for flight 5283 knew 11 ppl from delayed flight were on way in mins no compassion
10385,0,usairways i certainly understand the hold delays for wx reschedules  ive been on for 2hr15min  do you have an estimated wait time
10386,0,usairways and cherry on topflight 880 was on runway after we landed on time for 45 mins still didnt get half the luggage
10387,0,usairways likelihood of phl to bdl actually leaving tonight 2 hour delay so far
10388,0,usairways my brother amp his family stranded in clt tonight bc gate e36 agent wouldnt hold plane for two minutes now driving in bad weather
10389,0,usairways over an hour is unacceptable wait time thanks for nothing  be sure never to fly you again
10390,2,usairways thanks guys got hold of someone really awesome service i appreciate it 
10391,0,usairways understood it simply feels as if the staff is not being entirely truthful about the situation
10392,0,usairways not happy wife 40th bday trip would like to be fully compensated for both flights
10393,0,usairways delayed in philly since 130 sitting ontarmac since 8pm flight 1881 plz contact donaldaroberts1gmailcom
10394,0,usairways worst trip ever  wish pilot wouldve let me off plane at 12pm during 1st delay  now 1030pm and still sitting on runway
10395,2,usairways first class service on us 769 phlmco today from the flight attendant in f i didnt catch her name but she was top notch
10396,0,usairways so far no call back
10397,2,usairways oh well ill get to cancun eventually
10398,0,usairways standing in line with 100 people all looking to do the same
10399,0,usairways cannot book to redeem companion fair without speaking to agent 99 vs 1200 this is a family emergency unacceptable
10400,0,usairways can i at least get a response  i tried the gate person sent me the wrong way to cust srvc  cust srvc when i found them
10401,0,usairways thats clever its clear you need more agents 94 min hold and counting flex workforces are highly possible in 2015
10402,0,usairways hey folks where do you hide luggage when you cancelled flight a flight you have 100 very angry people with no luggage
10403,1,usairways can i get an update on flight 680 to dca
10404,0,usairways you can send my luggage to my house
10405,2,usairways eyyyy cancelled flightlations flight booking problemss reflight booking problemss but yall got me on the same flight out tonight not tomorrow amp the fc upgrade thx
10406,0,usairways thanks for letting me know of the 12 hour delay and 2 hours on hold 
10407,0,usairways please respond to me ive been on hold on the reservations line for an hour and 45 minutes i would really appreciate it
10408,0,usairways from here on out when i can at all im flying delta since when is a plane getting stuck in a drift for 2 hours a weather issue
10409,0,usairways on hold for 1 hour and 14 min trying to find the luggage flight cancelled flightled where is luggage httptcoi1sfmi7zat
10410,0,usairways never mind that you could have told the gate i was on my way  you could delay 10 mins but not 15
10411,0,usairways  and now im going to miss my gmas memorial because i didnt flydelta
10412,0,usairways usairways really u land me in philly 15 hours before my flight wait 15 hours behind a plane you got stuck
10413,0,usairways your app and website are trash af
10414,0,usairways not best pleased with service so far on our third gate and still no guarantee that its the correct one 
10415,1,usairways dont want to clog your alreadycrowded line with a special meal request can someone dm me to sort out vegetarianproblems 
10416,1,usairways i should also add the weather conditions are terrible expecting 18 inches of snow any advice
10417,1,usairways im on flight 623 from dia to ontario tomorrow morning no access to the airport via taxi or shuttle what should i do
10418,0,usairways how about an update with real informationstill waiting on tarmac in philadelphia
10419,0,usairways you mean 1030pm id be in vegas by now if id been allowed on my original flight
10420,0,usairways bravo handling msp to phx  2023 today delayed late flightr cancelled flightled missed surprise 60th bday which was reason for tripnever again
10421,1,usairways well depending on the policy will make the determination as to which airline is selected to travel
10422,0,usairways still waiting for another crew member cabinfever
10423,0,usairways hey i hve cancelled flightled flght amp on hold for 30 min nw 4 rebook website not working can u give me some insight if i dm conf 
10424,1,usairways just landed flight 545 any chance of making flight 5530 phoenix to aus
10425,0,usairways i need help in air on 717 to clt from phl conf d1mqf5 need confirmed on 1776 to bna at 1030 been bumped all day need home
10426,0,usairways finally leaving 4 home from nc will lodge respectful complaints mechanical issue after cleared for runway 5hourwait nocrew
10427,0,usairways been on hold way to long  is this the best level of service you can provide  one hour is too long
10428,2,usairways thank you
10429,0,usairways sitting in a cesspool of germs on the ground in phl for 2 hours now
10430,0,usairways hour 4 at the gate
10431,0,usairways dont think you guys could mess things up any more never flying with you again
10432,0,usairways waited for 3 hours no luggage line too long left airport when flight cancelled flighted where does luggage go on hold for 1 hour so far
10433,0,usairways so you strand my bag in philly last sat and strand me in philly this sat thanks for the bullshit
10434,0,usairways looks like im already delayed and will miss my connecting flight in philadelphia do you undelay your flights
10435,0,usairways husband tried to use dividends amp companion fair for emergency transferred amp put on hold for over two hours gave up disappointed
10436,0,usairways rylietolbert15 wow you wouldnt say
10437,0,usairways bf has been stuck in clt all day is the lounge offering free this weather sucks amp we all want to cry tequila shots
10438,0,"""usairways tmadcle we dont like to hear this were sorry that its taking so long to get through"" stop sending generic responses"
10439,0,usairways sucks  flt 2692 late flight by 20 mins missed my connection  thanks for the 10 bucks and a middle seat on the next flt
10440,0,usairways worst experience of all time will never ever ever travel with you again ever
10441,2,usairways i wasnt  flying your airline tonight however a friend was and i was present for her help i flying united and they could learn
10442,1,usairways how long before departure do gates stay open will i make my connecting flight 1861 to rdu from flight 894
10443,0,usairways so you cancelled flightled my flight again are you paying for my hotel
10444,0,usairways something is wrong with your phone system if you call someone and dont play the recorded flight notification is us643 late flight
10445,1,usairways im flying with you this summer will i be able to leave miami airport during my 12 hour stopover there
10446,2,usairways the plane crew has been as professional and courteous as the gate agents were flustered
10447,0,usairways hell is terrible gate agents and a three hour wait at the gate
10448,0,usairways i made the change online but couldnt checkin online so had to call 3 hrs on hold btw shouldnt have been charged 25
10449,2,usairways your ticket agents at gate 4 in providence airport rocked tonight especially kristy sorry if that is not the correct spelling
10450,2,usairways shoutout 2 kristiesp from gate4  pvd today shes a rockstar was a tremendous help in a tough situation promotethatgirl
10451,0,usairways nervous for flight tomrw out of key west not friendly customer service
10452,0,usairways i was calling before i left and as it turns out united answered their phones instead and they rebooked my usair flight
10453,2,usairways thank you for your help today  i have been a loyal us airways customer and i appreciate your responding to my tweets
10454,1,usairways message me if you want to issue a refund so someone else can use my seats tomorrow am flightcancelled flighted custservicehasnonumber
10455,2,usairways an already pleasant flight from london to charlotte us733 was made fantastic by an amazing attendant thank you so much robert
10456,0,usairways americanair wont even refund for a flight they cancelled flightled horriblecustomerservice
10457,0,usairways call dropped amp no call backanother 45minhour for another rep the worst cs ever online by phone amp in person
10458,1,usairways americanair  off to vegas httptcoaygaoeb6uu
10459,0,usairways will you fly me to somewhere warm im tired of this snow 
10460,0,usairways why the hell u left alliance and joined 1world is beyond me not a smart move time to start looking at other carriers
10461,0,usairways and apologies are thin when you dont even offer hotel vouchers to your stranded customers
10462,0,usairways i did they told me it was a 40 min wait amp theyd call back its already been 45 min horrible
10463,0,usairways but only for certain flights from cltnyc the notion that you cant rebook customers for 48 hours is absurd
10464,0,usairways had to cancelled flight 4 of my flights because my versace biceps wouldnt stow completely under the seat in front of me
10465,0,usairways disappointed with your toll free number terrible customer service my flight has been cancelled flightled would like to get home
10466,0,usairways it a change fee request from a month ago  after one hour on phone with your team i'm told 120 day backlog  awful
10467,0,usairways flt last nght cancelled flightedmechprobs flt this am cancelled flightedsnow finally on a flt home 1st cls empty amp they wont let me sit there
10468,1,usairways hello we are doing a world record attempt on the amount of ball point pens in a collection please could you help with a pen
10469,1,usairways if i am traveling with an infant in my lap is there anything i need to do to notify you
10470,0,usairways youre killing me sche a flight to board 3 min after mine arrived with gate on other side of airport genious
10471,0,usairways americanair 9 empty seats open in 1st on aa1061 no upgrades for a us gold member would love consistent policies
10472,2,usairways woohoo he still has 1 more flight but so happy to hear theyre in the air just about cried must be the preggo hormones thx
10473,0,usairways status shows delayed it was just waiting for takeoff so did it depart it certainly didnt at 417pm httptcoemrubu4wzd
10474,0,usairways youre right its not fun especially when i dont have much of a choice lol curvygirltravels
10475,1,usairways can you help us figure out our correct six digit confirmation number
10476,0,usairways and my rebooked flt isnt until monday  and i dont get a voucher for a hotel  never again us airways
10477,2,usairways thank you this whole crew has rocked through bad weather and diversion pilot keeping us well informed customerservice
10478,1,usairways what about aa miles for usair flights booked through american
10479,2,usairways i hope i get the opportunity to join the team with this job opening
10480,0,usairways how is it that my flt to ewr was cancelled flightled yet flts to nyc from usairways are still flying
10481,0,usairways americanair flight sf to nyc only made it to philly ur customer service is telling me no refund for the last leg offensive
10482,1,usairways can you dm me please
10483,1,usairways need seat assignments for one leg of familys return flight  can you please help via twitter pm
10484,2,usairways thank you you have always been so good to me i will follow up
10485,2,usairways no problem  he was the only person in the airport who would help 
10486,1,usairways okee doke
10487,2,usairways thank you its  1875 from bwi keep seeing different stats from delayed to awaiting take off to delayed
10488,2,usairways nick on flight 742 was awesome please reward him in some way he has kept us smiling on a bad day of travel customerservice
10489,0,usairways i was told a return call by a human
10490,0,usairways guys i need help my reservations tried calling and im told to call late flightr please help me here
10491,2,usairways sitting on a plane in philadelphia for over 20 minutes waiting just to get off the plane great service
10492,0,usairways phlairport cancelled flighted flight due to weather no problem but wait for luggage for 4 hours it must be delivered
10493,0,usairways comin in clutch and sending me to charlotte then home i h8 u americanair except for wayne u a real g thankjesus thankme
10494,1,usairways this very pregnant ladys hoping amppraying hubbys flight from bwi gets off the ground id like him to get here before baby does
10495,1,usairways ok thanks
10496,0,usairways every time i try the line is disconnected bc the system says you have too many calls glad your screw up matters so much to you
10497,0,usairways another hour gone amp they sit with more snow on them seriously httptcofupf0uayir
10498,0,usairways already did i travel for a living no help at all that it will take 34 weeks for any repair and i have to pay to ship to tx
10499,0,usairways we did americanair said to open one with you too
10500,0,usairways be found when he checks in now no info please dm me and help me fix this now 33
10501,0,usairways to a booked hotel for the night so i had to find him a room at midnight then say his bags will be on the plane but cant 23
10502,0,usairways this is ridiculous you delayed my husbands flights amp made him miss his connection told him to leave his bags sent him 13
10503,0,usairways been tweeting with the team at americanair who informed me that the problem is that you never sent his bags to them yesterday
10504,0,usairways can you tell me what the policy is for preboarding with small children is that still a thing
10505,0,usairways your baggage system has hung up on me twice because you have too many callers i need to find my husbands sweetingr bags
10506,0,usairways havent eaten all day either so lemme get that cc so i can buy a burger across from the terminal  dobetter usairwayssuck
10507,0,usairways looking forward to waiting on hold for 9 hrs to reschedule my flight  bunch of idiots work for this airline
10508,2,usairways  big thank you to your ticketing agent ute v at dulleswashington for outstanding guest service to get me rebooked
10509,0,usairways you guys straight up suck ass
10510,0,usairways still effin waiting not weather delays not engine trouble but lack of crew  are you shitting me
10511,2,usairways i love you guys
10512,0,usairways   my miles will expire on 229 and it could take someone 10 days to respondi have over 150000 miles that i do not lose iusair
10513,0,usairways i have been trying all week to book a multi city award trip cant book online im told to call back some other time what
10514,0,usairways what am i paying you 275 for   fly the damn plane  not one announcement from the crew  let me know how you wanna refund me
10515,0,usairways beg to differ 4 things booked wrong and still not fixed get your act together usairsucks
10516,1,usairways cant control weatherflight attendantcan control thisgreen acu bag 15 hrs amp counting yep thats me httptco0jutcdrljl
10517,0,timbennettg3 usairways cancelled flightled 4532 sch departure 838 am wasnt snowing yet and other flights were still leaving fail
10518,0,usairways  and now your half assed plane is falling apart some one tell my family i love them dobetter httptcoua6doua34l
10519,0,usairways is the 7th circle of hell right after the dmv noshadetothedmv
10520,0,usairways thanks for the seat that doesnt recline im shocked im not being asked to serve everyone drinks on the plane  dobetter
10521,0,usairways its been three weeks since i was specifically told i would get a call back from your folks in az should i keep being patient
10522,0,usairways unbelievable that for 2 consecutive days i cant get through to a person  on hold over 2 hours and still going
10523,0,usairways you are cutting into my pregame time  go kentuckymbb 
10524,2,usairways cant wait for the trip thanks for getting me there
10525,0,usairways whats the seat assignment policy why let us choose a seat only to change it on us two weeks late flightr
10526,0,usairways yes its february bad weather happens every winter if you guys dont have the business sense to forecast that im at a loss
10527,0,usairways i called twice the recording says that it has being delivered to my apt but it is not here 
10528,0,usairways  in dont have it on me at the time as i am taking amtrak home how do we call for partial refunds
10529,0,usairways 4 hour hold finally cancelled flighted ticket sticking to delta expedia who allow easy online cancelled flightsrefunds httptcorkvczbpdce
10530,0,usairways hold time to book award travel from gold status 4 hours and counting  4 days of calling usairwaysfail americanair
10531,0,usairways now what you cancelled flightled my flight again are you paying for my hotel
10532,2,usairways your team member at dca tamara r is her name was awesome you should have more employees like her
10533,2,usairways thanks for getting us on ur plane awesome flight attendant who is making us smile after difficult travel customerservice
10534,0,usairways had baggage lost last night no call from us airways and no bags and nobody answering phone badcustomersrvice whereismybag
10535,0,usairways if my flights been cancelled flightled and i cant reach anyone over the phone or ticketing agents safe to assume i wasnt rebooked
10536,0,usairways americanair where is my bag sos itis being lost for more than 24 hours  poorcustumerservice
10537,1,usairways how does flight 680 look im hearing about cancelled flightled departures from reaganairport and im about to head into it
10538,0,usairways americanair is there a way to reserve a veg meal online for a flight to brazil tomorrow ive been onhold for more than 1 hour
10539,0,usairways rebooked me after i missed my flightnever called me and i didnt check my email  i cont httptcoutfdhxa8pu
10540,0,usairways sos where is my bag 
10541,0,usairways been on hold for 39 minutes and counting for a month old change fee refund request for a funeral  this is pathetic
10542,0,usairways after 5 flight cancelled flightlations we finally get a flight get to the gate on time amp youve given our seats away seriously
10543,0,usairways the american eagle plane youre using for clt to rdu is disgusting you should be ashamed disgusting ew httptcob4xhirugzv
10544,0,usairways undermines the intelligence of customers by ignoring their complaints with their copy and paste canned responses usairwaysfail
10545,0,usairways providing poor customer service by responding to complaints with a copy and paste template flight unrelate flightd to complaint usairwaysfail
10546,0,usairways ive been on hold for over 2 12 hours  there has to be an easier way to cancelled flightget a refund  httptcocm4roiypc2
10547,0,usairways enormous lines at customer service and two agents what kind of service is that  httptcoffanixjhwh
10548,0,usairways inexcusable behavior by gate agent sorry isnt enough flight850 cltbna
10549,0,usairways chose you for a flight with very time sensitive arrival and you drop the ball what gives clt 667 good way to lose my business
10550,0,usairways im trying to cancelled flight my flight within the 24hr window but have been on hold for over an hour is there an alternate  i can dial
10551,0,usairways ive been on hold for an hour trying to change my flight come on
10552,0,usairways what happens if the flight takes off before we cancelled flight thats the issue we dont want to pay because of your inaccessibility
10553,0,usairways im assisting marccopely he is already rebooked agents rude unhelpful discourteous frequentflyers appalled unacceptable
10554,0,usairways  this is ridiculous at clt  and we missed our connecting flight because of a chuckhole  on runway  shameful 11
10555,0,usairways look at that the flight i have been trying to book for 3 days is gone i guess someone got through thanks keep up the failing
10556,0,usairways no one at clt knows about runway issuesmy inbound flight was only one delayedconnection left without menow im stuck
10557,0,usairways flight 850 rude rude rude service awful
10558,1,usairways what is contact info to upgrade using advantage miles
10559,1,usairways shivadelrahim what about upgrades
10560,0,usairways what is with all the cancelled flightlations to pbi we have pax at dca that have been sent to 4 different lines between aal and awe help
10561,0,usairways so i still need to stay on hold httptco04sdytt7zd
10562,1,usairways how do you have only 1 flight into lexington this afternoon with the 1 kentuckymbb playing a big game tonight  dobetter
10563,0,hey usairways based on the number of retweets and likes on my fb post its nice to know im not alone in my frustrations with you guys
10564,0,usairways seems to be the only airline without a dedicated line for status members
10565,1,usairways flight 1815 n747uw arrives at flytpa following flight from phlairport httptcottlwzgiyag
10566,0,usairways i just learned that although there is travel policy and they waive the change feeyou will still be charged a 25 reservation fee
10567,2,usairways stars aligned connecting flight was delayed into clt made it thanks glad to know someone is listening time for 80deg in mobay
10568,0,usairways if one with americanair why cant you use american miles
10569,0,usairways why cant sapphire members reach anyone on the phone
10570,0,usairways gold desk quoting me 900 to rebook due to weather can buy first seat on same flight for 440 why on hold for 45 mins now
10571,0,usairways profsolutions be prepared for 3 hours hold times
10572,0,usairways sadly your words dont represent your companys actions talk is cheap
10573,0,usairways trying to cancelled flight a flight urgentlyget hung up on twice sweet refund policy
10574,0,usairways seanvrose sean  keep in mind if you callplan on being on hold for 3 hours
10575,1,usairways  what is your policy regarding largesize passengers who cannot fit into a single coach class seat
10576,0,usairways owen f at dca gate 42 rude
10577,0,usairways   the worst in customer service usairways  calling for over a month to book a flight poorcustomerservice usairwaysfflyer
10578,0,usairways on hold for 30 minutes amp counting to cancelled flight reservation booked within 24 hours  can i do it here conf code f6dk04  xzmscw
10579,0,usairways  thanks for the 5 hour flight from pit to phx with zero entertainment guess why i have a quarter million  miles on delta
10580,0,usairways i get extended hold times due to the weatherbut 212 hours on hold and counting help
10581,0,usairways official time of call 3 hours 10 minutes but must add for 7 minutes your reservation agent was extremely professional and helpful
10582,0,usairways  im currently missing a basketball game due to your lost bag policy terribleservice wheresmyrefund
10583,0,usairways your flight attendants are all jerks 
10584,0,usairways easily the most ridiculous experience trying to spend money with your company
10585,0,usairways was told it was a software bug told to call back this am  now your system is too busy to handle any calls this am  clown shoes
10586,0,usairways  been on hold with reservations for over 30 min already worstairline
10587,0,usairways now the 3rd issue with the plane is a fuel leak they will let us know soon what they decide getmeoffthisplane ineedabeer
10588,0,usairways franchise02 my friend has been on hold for 15 hours and still counting
10589,1,usairways does anyone know the hold times for usairways reservations
10590,0,usairways flight 813 dca to clt stuck waiting on clt atc cmon faa missing flt 826 clt to mbj hope you can rebook me 816
10591,0,usairways when trying to checkin online it says to callnow ive been on hold for 2 hourswhat to do
10592,0,usairways how long are you going make us sit in this plane while they repair it could i at least get a beer
10593,0,usairways ive been on hold for approaching 2 hrs for an issue when i changed my ticket online frustrating
10594,0,usairways on hold for 1hr 30min not willing to hang in there as long as franchise02 americanair answered in 7 min u are not 1 yet
10595,1,usairways whats the point of email stating i didnt get bumped to 1st class i know im not in first class i booked the regular ticket
10596,0,usairways 2 hours and 7 minutes just want to know im still in the queue
10597,0,usairways check in at st louis is so rude even the tsa is nicer than them
10598,0,usairways so disappointed least you could do is give us access to admirals club for an hour before our flight to our wedding
10599,0,usairways paid to upgrade to first class went up to admirals club at phx airport to be turned away because our flight is to cun and not mc
10600,0,usairways can you please post wait timehave been on hold for two hours
10601,0,usairways saying my friend missed her flight when she clearly sat next to me on the plane amp now youre cancelled flighting her flight home wtf
10602,0,usairways or is anyone even responding to social media awful
10603,2,usairways a big thanks to the gate agent flt5127keeping us informed of the delaygreatcustomerservice
10604,0,usairways im on vacation this is the last thing i want to be doing is anyone even answering the phone
10605,0,usairways i fucking hate your customer service ive been on hold all morning trying to figure out why you cancelled flighted my flight
10606,0,usairways dca to rsw at 830am cancelled flightled  rebook to charlotte cancelled flightled  can we rebook selves online
10607,0,usairways how do i find an email address regarding reativation of dividend miles nothing on website
10608,0,usairways baggage drop at phl bc is incredibly backed up unacceptable service
10609,1,usairways were glad to hear it out of curiosity what causes such flight patterns
10610,0,usairways trying 2 fly frm dca to srq to visit a family member in hospice but 4532 was cancelled flightled can someone assist me
10611,0,usairways i dont want a reservation change just adding a service am going public with this to get help
10612,0,all followers please note that usairways is not taking customer service calls nor responding by helping via soc media dontflyusairways
10613,0,usairways your checkin at phlairport is a shitshow and the agent behind the counter who tried to send me to the wrong destinationrude
10614,0,usairways sitting on the runway at phl for the last 30 min because the correct weights for the flight arent in the system jobfail
10615,1,usairways so no idea thanks
10616,0,usairways any guesstimate on hold times cant change my flight online at 45 mins and counting
10617,0,usairways trying to change my flight due to nyc travel advisory your online system cancelled flighted my entire flight been on hold for over 1 hr
10618,0,usairways yes but the manner with which it was done was harsh for those affected already checked in no remorse weak alternatives
10619,2,usairways ok thank you
10620,0,usairways told to work it out ourselves joke fail
10621,0,usairways incapable of seating a 2yo and mom together toddler in his own row fail cnn
10622,0,usairways bumping people off a flight ten minutes before takeoff because the flight is overbooked fail
10623,0,usairways you call this a window seat airbus321seat14fproblems httptcozkoe6clgiu
10624,0,usairways is there a number to call to modify reservation  please help very frustrating with american and us air merger
10625,0,usairways youve completely ruined a pro athletes ability to prepare for a race now you wont help him get the bike he needs to the dr
10626,0,usairways cool now sweetingr has been told you cant reroute his bags after he was told to leave them last night he needs them to race
10627,0,usairways quick lets board a plane so that we can sit on runway for 2 hours clockwork scareways neverfails aumilo1
10628,0,usairways also get excited because hes going to be unable to contact you all from his destination so you get to talk to me
10629,0,"usairways flight 705 fracat did some odd zigzagging movements over frankfurt
is everything ok"
10630,0,usairways its pretty hilarious that you want sweetingr to finish his awful experience before doing something make it right now
10631,0,usairways u would think if u were going to cancelled flight my flight youd rebook our seats to something other than the last row usairwaysfail
10632,0,usairways no online clearly states i can not it says to call res i already explained that
10633,0,usairways dealing w fam emergency was told was rebooked this am to aa flight 4297 out of ord and now its not in system need help asap
10634,2,usairways got it thanks
10635,0,usairways umm can you define extra time
10636,1,usairways international
10637,0,usairways oh yes because i had loads of time running to my connecting flight after you delayed me for about 90 minutes
10638,0,usairways hey my bag was damaged flying with you yesterday what can i do
10639,1,usairways landed at phoenix but we had to board a flight quickly to vegas so no time at the airport what now
10640,1,usairways i left something on a recent flight today who do i contact to retrieve it please thanks
10641,0,usairways americanair flight 849s four subsequent delays destroyed my travel plans this evening looking to resolve this matter
10642,0,usairways i did at 7 pm still no bag
10643,2,usairways just spoke with a representative moved my flight earlier thank you so much for the follow up
10644,0,usairways congrats youve just lost a customer for good when i made a united weather change free5 min you guys 2 hrs on hold amp 25
10645,0,usairways so when was i supposed to call the internet desk especially since my reservation told me to directly call the main 1800 number
10646,0,usairways not only did u lose the flight plan now ur flight crew is faa timed out thx for havin us sit on the tarmac for an hr pathetic
10647,0,usairways ive been on hold for 75 minutes waiting to talk to someone about my flight tomorrow is there another number to call
10648,0,usairways you are despicable the flight plan was lost now weve been sitting on the tarmac for an hour its a 45 min flight
10649,2,usairways hey guys just want to say i had the best flight ever thank you so much i fell asleep and actually had a wet dream
10650,0,usairways can you help me update ktn on the profile  ticket book via aa amp that info didnt get pass on  ive been on hold forever
10651,0,usairways so youre not honoring miles with united that were traveled last year
10652,1,usairways you need to check information regarding hotels shuttles re routing flights delayed flights
10653,0,usairways i was eventually given a flight to memphis but only after i was taken off my original flight bc i was checked in as my father
10654,0,usairways how the heck does one get the internet desk to authorize a waiver would that involved being on hold for another hour
10655,0,usairways so am i supposed to discuss this matter with a computer badcustomerservice airlines dividendrewards
10656,0,usairways gt250k miles on usair  last four flights not good other airlines much improved billing issues seats legroom in air service
10657,0,usairways it says to call before connecting get song dance about weather weather bad 3 days called for 2 days before wasteoftime
10658,0,usairways really tried that alreadygot message not available to do next idea
10659,0,usairways im glad youre sorry that im homeless for the night makes me feel secure
10660,0,usairways but in the meantime ill be sleeping on a park bench on dadeland st  thanks guys
10661,1,usairways ah and i was only given one shuttle voucher so if i do ever get back to the airport youll be getting the bill
10662,0,usairways wonder if this misery is considered a damage in a breach of contract lawsuit lawyerup
10663,0,usairways but wait they are booked along with all other hotels nearby i was sent anyway to the hotel managers disbelief
10664,2,usairways but dont worry they found a hotel its only 45min away i got there around 1130pm no problem
10665,0,usairways at which point in told they have sold my voucher because i wasnt fast enough
10666,0,usairways the kind gentleman at the gate tells me to go left to get my hotel voucher at the ticket gate took about 20min to get there
10667,0,usairways i have a story for you it starts with a two hour delayed flight that makes me miss my connection in miami
10668,1,usairways no worries i was able to read stephenrodrick entire book while holding themagicalstranger
10669,0,usairways doing best think not lousy way to run an airline why no online way to connect you be on hold for 2hrs amp then zip
10670,0,usairways flight scheduled for 730pmtold at 150am that flight is cancelled flightled after sitting on cold plane for 2 hours
10671,0,usairways refuses to compensate passengers when inconvenienced and wouldnt even rebook me on another airline disappointed
10672,0,usairways can you tell me why i waited 90 mins and then was charged the 25 phone change fee even tho i wasnt allow to make change online
10673,0,usairways stephenrodrick your team needs to build capacity
10674,0,usairways i will write cr not sure what good itll do as the customer service i experienced was horrible
10675,0,usairways 1st x told no travel advisorynow two hrs on hold amp disconnected fl from bhm to charlotte to phl wont gohelp
10676,0,usairways made about 30 calls to usair today to merge of aadvantage dividend miles each time says call back late flightr 30timesenough
10677,0,usairways fuck you
10678,0,usairways im dumping this dividend miles card and forgetting your airline exists ridiculous theworstairlineever
10679,0,usairways how dirty does the damn plane have to be to take an hour to get the plane cleaned refund me my miles wasteoftime theworst
10680,0,usairways worst customer service ive ever experienced ill never fly your airline ever again i have to pay to sleep in philly fuck you
10681,0,usairways ever sit on hold and just lose track of time httptcoyqhk8ljabn
10682,0,usairways us air should be ashamed of this service  on hold for hours no help from any representative just to reschedule due to weather 
10683,0,usairways now on hold for an hour so frustrating i suspect you have more operators come in on days like this winclement weather
10684,0,usairways  the worst hold time crazy agents horrible no accountability usairsucks
10685,2,usairways kudos to robin at phxskyharbor lostfound for reuniting me w my ipad she was delightful to work with
10686,0,usairways website wont let me change online even though airline issued travel advisory now on hold for 50 minutes help
10687,0,usairways  you were always my go to what happened  airbus over boeing and now no customer service
10688,0,usairways trying to change flight because of airline travel advisory on hold for 45 mins help
10689,1,usairways can you help me add a aadvantage number and known traveler number to a reservation
10690,0,usairways would be less annoying if road conditions werent getting worse with every min u keep passengers captive for no good reason
10691,2,usairways experience exceptional service from cherry at denverairport  greatservice professionalism
10692,0,usairways literally the worst flying experience of my life and i have flown a lot
10693,0,usairways i purchased a 49 upgrade on a flight 2 weeks ago and you gave it to someone else but i have not received a refund is this sop
10694,0,usairways figure it out have had 2 cancelled flightled flights in the past week now coming home 2 hour delay and cart that pulls plane just broke
10695,0,usairways 45 minutes on hold no help
10696,0,usairways transferred 4x pleeeeeeeease help
10697,2,usairways me too
10698,0,usairways flight 3797 treatment of passengers has been atrocious  over 2 hours delay only to now deplane and given no direction
10699,1,usairways i have corporatepaid travel in april is it possible to purchase an upgrade to first class now
10700,2,usairways you can thank supervisor jeanine and her coworkers for the excellent customer service they provided
10701,0,usairways only sympathy she offered was holding a reservation until monday night thats pretty awesome if you ask me
10702,0,usairways express my disappointment in your reservation department and the treatment of a sailor dealing with a death in the family
10703,1,usairways thats who i spoke to already weve already booked another flight wsomeone else thanks for your concern just wanted to
10704,0,usairways talked to supervisor jeanine and she couldnt help me 45 minutes of talking to her and nothing
10705,0,usairways i thought united was the worst airline but nah you guys are far worse is delta the only decent airline out there
10706,0,usairways keithlaw  i flew us air for the first time yesterday got propositioned by the flight attendanttrue story  creditcardsales
10707,0,usairways 13 years of naval service and i run the travel department for all my commands
10708,0,usairways us airways website so you double charge people when they book flights now apparently you have but ive never been booked twice
10709,0,usairways already tried how about conf  via dm
10710,0,usairways new slogan should be if you dont want to arrive on time pick us
10711,0,usairways you have to be crazy treated my mom very poorly not happy usairwaysfail
10712,0,usairways they werent able to without reflight booking problems and recharging the amount plus 25 fee for help over phone spoke to 2 agents amp jeanine
10713,0,usairways i will send an email with details late flightr thank you for responding
10714,0,usairways this is the last time i use your airline i promise that
10715,0,usairways americanair did i mention im a silver preferred member and fly every week not always with you and not even a meal voucher
10716,0,usairways need to change div miles ticket after travel started due to weather advisory told not possible unless flight cancelled flightled anyhelp
10717,0,usairways americanair i was supposed to get from fresno to pittsburgh by 10pm  instead im now not getting in until 4pm tomorrow
10718,0,usairways americanair im stuck in the airport in fresno trying to beat the storm to pittsburgh and you guys have offered nothing horrid
10719,0,usairways hello i have a question for you and your phone lines have jammed
10720,0,usairways americanair u are the worst airline ever figure out the merger dontmakemegooutside
10721,0,usairways just to follow up here is my experience httptcowjiigztiwg
10722,0,usairways  americanair are incompetent
10723,0,usairways now the next plane had a broken seat  my row  another hour delay  mad
10724,0,usairways how can i make a purchase you take the money but i dont have a reservationexplain
10725,1,usairways americanair are u paying incedentals noworstairline
10726,0,usairways americanair thought u merged but usairways sucks worstever httptcomynzitcovn
10727,2,usairways yes i did thank you they did a great job turning the flight in jan 
10728,0,usairways  2 hours on hold and issue still not resolved hope to make my flight in 12 hours for every minute of talk  20 minutes of hold
10729,2,usairways connection made thanks again this week daddyshome
10730,0,usairways worst customer service experience ever today get it together
10731,0,usairways i know some folks have to use your airlines but doesnt customer service ever matter i really hate to complain but its brutal
10732,0,usairways im on the plane not sure what you mean we are sitting here its just one story of failure after another when i fly you guys
10733,0,usairways still waiting brokenpromises notnice neveragain tellyourstory
10734,0,usairways your team was just terrifyingly rude to a young mother amp her baby trying to check in to a flight from phx to jwa help her out
10735,0,usairways them and americanair
10736,0,usairways rudest crew member experience throwing shade and calling out customers reachingnewlows
10737,0,usairways americanair terminal e in miami is still the worst most smelly airport ever thanks for nothing
10738,0,usairways i did amp was told i asked to many questions bag might still be on flight 413 should be easy to check when it lands in seattle
10739,0,usairways cancelled flightled our original flight to aruba now on the way home we were told we dont have seats never flying usairways again
10740,0,usairways here we go again same flight as last week delayed already 45 mins think the 715 can leave phl before 115 am waitingagain
10741,0,usairways its not misjudging its a deliberate strategy seen it multiple times on usair makes staff life easier at expens of passengers
10742,0,usairways  delayed 1851 need an extra 5 min to make 1769 would appreciate a little help again this week
10743,0,usairways stuck on tarmac for hour an a half and told longer to go and no hotels available when we land in phoenix unacceptable unhappy
10744,0,usairways not happening worstairlineever also marie burroughs is the worst customer service rep ever yourairlinesucks
10745,0,usairways technical issues  inefficient computer triage system personality compassion of operators  not sad example of sad company
10746,0,usairways you suck and you ruined my day and my vacation isnt even until june
10747,0,usairways will do  maybe the prepurchase meal email is because the flight is 9 min short of 3 hours so i guess there are none offered
10748,0,usairways yep check it and my gmail promotions folder regularly 
10749,1,"usairways  is a bag that is   23""l x 9""w x 12""h  allowed as a carry on"
10750,0,usairways thanks for nothing
10751,1,usairways there is nothing tonight and i am on the flight now with gogo internet is there a way that someone could send me a dm or email
10752,0,usairways 2 bad planes amp 3 gate changes lots of exercise travelfail lets hope this plane works im tired
10753,0,usairways good info but am already signed up for all options  none of which sound like they applied to the missing emails
10754,0,usairways is there not a faster way to get me to columbia sc than making me stay in clt over night after my delayed flight
10755,2,usairways thank you
10756,0,usairways and american please get my plane together before i go to jetblue
10757,0,usairways it might have went through no confirmation please wait then same form
10758,0,usairways found the tix security code not working tried a dozen times
10759,0,usairways nightmarish customer service further to that as an elite member im appalled
10760,0,usairways i have never been given a number for elite for usair only aa i waited for 3 hours for an answer and by then my seat was gone
10761,0,usairways if you get my bag from e gate to b gate at the charlotte airport before my 6 pm flight late flight cause of yall i'll ride us for life
10762,1,usairways its a debit card but i am a dividend member
10763,0,usairways nothing important to do  why was i told to wait in the americanair line  patiencerunningout
10764,1,usairways how do i redeem my pass to the admirals club i have 1 free visit with my barclay card membership and can i bring a companion
10765,1,usairways almost home east coast freeze headed to phl connect avp tgif httptcowxowzhpgfl
10766,0,usairways americanair can someone please tell me who i have to talk to getittogether findurgrip
10767,0,is it insulting that usairways americanair offer a non required 50 voucher as a goodwill offeringat least my bag can fly round trip
10768,0,usairways there is a travel advis for nyc and phil pa  winter weather but us air hasnt posted one yet can i still change flt wo pen
10769,0,usairways im trying to request missed mileage and it keeps saying it cant my flight from 213 then it says call the number
10770,0,usairways flight 413 my carryon is missingstollen off plane or left at gate worst customer service doesnt seem to be anyones concern
10771,0,usairways how about checking the plane before having everyone board the plane pissed
10772,1,usairways used 2 get emails 1 prepurchase a snack and 2 when time to check in got neither 4 tomorrows trip do they not get sent now
10773,0,usairways link didnt work via mobil
10774,0,usairways wishing we had our luggage 2 days now had to pay our way from st thomas to san juan spent extra  because of this mess up
10775,1,usairways im not a frequent flyer with us airways im qantas can i still get notifications thank you
10776,0,usairways how do i get through
10777,0,usairways americanair who runs the show at the airport have a boarding pass says us airways and i have to wait in american line yousuck
10778,1,usairways any chance of a travel advisory or dca this weekend
10779,2,usairways yes thank you appreciate u checking
10780,0,usairways why i cant book a flight to prn through your website
10781,0,usairways this is ridiculous planebroken cant wait to board this one home 5 hours late flightr neverontime brutal paymytab
10782,1,usairways yes it was sunday
10783,0,usairways since when does a maintenance problem and missing flight crew equal delayed due to weather im confused since we had sunny skies
10784,0,usairways i keep calling your help line 800 4284322 and it keeps saying they are too busy to help amp to call back late flightr for a week now
10785,0,usairways who would like to watch the video of how loyal customers are really treated while asking for an explanation for our 6 hour delay
10786,0,usairways more lies they said in their email we were delayed due to weather when the sky was clear in the city we were departing
10787,2,usairways im enjoying my flights so far youre doing a great job todays been tough so thanks for making my flights comfortable
10788,0,usairways look delta has made the right call on cho please evaluate httptco3khgjofgpx
10789,1,usairways thats not the question question is how do i get past the computer fastest if we both know that the computer cant help me
10790,1,usairways if i have dividend miles credit card amp i used it to book my flight is one bag free
10791,0,usairways have checked all day  cho needs added  please evaluate
10792,1,usairways hi there i am flying myrcltord tomorrow is weather looking ok or problematic
10793,1,usairways can u tell me if 5238 from clt to jan has gotten out of the gate yet  i will have a tight connection out of clt to mco
10794,1,usairways please hold us1765 for me need to get home tonight before weather almost there
10795,1,usairways followed
10796,2,usairways shavon at customer service desk in charlotte was fantastic so helpful and smiling evn after what sounds like long dayreward her
10797,1,usairways have scheduled flight sat2morrow choclt cho needs to be added to weather advisory  please evaluate asap
10798,0,usairways another squashed flight having to share my seat with another passenger is notmy idea of quality travel
10799,0,nrhodes85 look another apology do not fly usairways
10800,0,usairways its painful being on hold to you really 25 minutes to change a flight httptcoocqk0jfxua
10801,0,usairways yep sent my bag to philadelphia instead of miamii caught itthen was told my flight changed to tomorrow wrong again fail
10802,1,usairways will shall see in the next couple of minutes
10803,0,usairways right can you use a shuttle ticket from lga to bos for any shuttle flight probably gonna miss the 4pm
10804,0,usairways i did but i need to get a human being whats the fastest way to achieve this all i get is a computer
10805,2,usairways  checkin staff at phx are awesome great traffic control for general boarding
10806,0,usairways batting 1000 four flights in a month all four delayed
10807,1,usairways sure just dmed you
10808,0,usairways amp also that i was told no comps upgrades etc reflight booking problems is good enough usairwaysfail
10809,0,usairways i was 4 tomorrow i missed my meeting today amp it was pointless 2 pay hotel today when the purpose of my trip has been screwed
10810,0,usairways merging aa and dividendmiles yield an error what are the exact steps to navigate the phone menu all i get is a computer
10811,0,usairways 2066 was on plane from pbi to clt and knew about the frozen water also saw a plane to nyc take off at the gate next door
10812,0,usairways and next flight delayed as well 5238 out of charlotte is it just my luck or what
10813,2,usairways   just talked to reservation must congratulation to them very friendly  good for usair the only airline we fly
10814,1,usairways i am just trying to establish what your policy is thanks
10815,0,usairways fight was delayed 3 hrs in mco now im stuck in philly with a standby ticket flight 4009 solution needed
10816,1,usairways sure did i have carried this bag on numerous times on the same style plane planning accordingly apparently accounts for nothing
10817,0,usairways know what i like about gate 35x nationalairpor  nothini like nothin bout yo ghettofab gate usairways httptcomaqw2nlniu
10818,0,usairways ive tried calling 3 times the past 3 days and i keep getting told to call back someone please help me
10819,0,usairways gate agent in clt forced me to check bag in z1 amp proceeded to allow larger bags huge inconvenience to travel plans
10820,1,usairways its vegas baby who doesnt have a good time in vegas lol
10821,1,usairways me and my wife will be flying out of atlanta to vegas on march 7th since couldnt get any out of tricities here in tn
10822,0,usairways worst customer service ticket was 180 and fee is 200 its not worth it for them accommodate me given circumstances in bos
10823,0,usairways see no response obviously you think this service is acceptable customerservicefail
10824,0,"""usairways were sincerely sorry sean reservations is working hard to answer everyones call and we appreciate your patience"" false"
10825,1,usairways absolutely
10826,0,usairways it wasnt weather this morning  awe1701 diverted back to bos due to mechanical issues  so far lost one of 3 days 
10827,0,usairways i have been in contact with 3 people and still no answers you keep sending me to expedia and they keep sending me to you
10828,0,usairways americanair no one appreciates the sass of the gate agent at gate c38 at lga flight us626 irritated customers
10829,0,usairways how do i get you to stop sending me emails about my ex boyfriends account i dont care how many points he has he only has
10830,0,usairways we have seats  on phone iwas  told i was getting error msg due to paid 1st class upgrd told to check in after 12amsound right
10831,0,usairways waiting for bags now over 25min in phl bag claim
10832,2,usairways awesome flight 676 out of philly on tuesday party in row 15 if youre interested
10833,0,usairways flight is already over i think the airline should just have the flight attendants actually emphasize that vape is still smoking
10834,0,usairways call volumes are high so the best answer is to hang up on me
10835,2,usairways i got through and am able to switch my flight with no charge thank you
10836,1,usairways will you please start offering more routes out of triflight to more locations instead of just charlotte and atlanta
10837,2,"usairways welcome to north texas us air  american air employees 
housing and education are great opportunities in the gr8 state of texas"
10838,1,usairways oh they saw it and said nothing
10839,0,usairways yes but lost a whole day  frustrating  poor customer service
10840,0,usairways saddens me that my first tweet  ever  has to be a complaint about customer service
10841,0,usairways trying to check in online for a flight tomorrow  tried computer tablet and phone  got error message on all devices
10842,0,usairways americanair how do i merge my miles accounts your sites tell me my info dont match even though i cant find a difference
10843,0,usairways yes had to go pick up and pay 40 cab ride very rude employee poor customer service
10844,1,usairways can i bring mini bottles of booze on to my flight
10845,0,usairways your staff at lax really messed up on this one failing to scan my suitcase tag
10846,0,usairways not happy with start of trip  cancelled flightled flight poor customerservice
10847,1,usairways nice try  doesnt apply to philly
10848,1,usairways what is your policy around bringing a breast pump on board
10849,2,usairways thanks no dc yet i see i will keep that link and check back appreciate it
10850,0,usairways im glad too but i should not have to spend an hour to try and track down the basic information that you already have available
10851,1,usairways will you guys be offering nofee changes for flights out of dca tomorrow afternoon
10852,1,usairways how can i get ahold of a reservations supervisor
10853,0,usairways i called the btv desk they had more information  so it exists  your systems dont make it easy for the customer to access it
10854,2,usairways awesome and yes upinairclaire is
10855,0,usairways that website does not give correct info said my bag was in miami was in key west the entire timei got the run around for 2 days
10856,0,usairways was on hold for about 45 minutes after speaking 2 lady at the airport counter gave up
10857,0,usairways i just want to find my bag so i wont have to go through the hassle of trying to claim what was in my suitcase usairwaysfail
10858,0,usairways literally all that says is case open  what good is that to me
10859,0,usairways no you not sorry i am trying 2 add a day 2 my vacation but there is a 200 charge just 2 change flights
10860,2,usairways melinda in reservations in greensboro nc is an absolute jewel thank her for me shes amazing
10861,0,usairways the two women workng phl bag check term c  1130 et should be fired for being rude pushy and treating customers with disrespect
10862,2,usairways best gagent in a long time  danny b for us628 dfwclt appreciated how up to date he kept us during irrops super professional
10863,2,"usairways 
good news we got fixed"
10864,0,sarahpompei dont bother wasting your time  usairways will send u a form letter amp let u choose a gift certificate worstcustomerservice
10865,1,usairways thanks is there a beareavement discount anymore or not should i just book online
10866,0,usairways and now that flight pushed back to 235pm departure
10867,0,usairways not just this trip been a few ur saving grace is ur cheaper flights now willing to pay more 4 bttr service on bttr airlines
10868,0,usairways horrible experience to key west lost luggage called to check amp was told not to call back reconsidering my flight back
10869,2,usairways thank you
10870,0,usairways i needed to be at my destination by lunchtime today no one could get us on a flight but ive since learned delta had one
10871,1,usairways yes i get that i'm asking specifically what will you do with the feedback i've given you
10872,0,usairways delayed im charlotte big surprise
10873,0,usairways cancelled flightled flight 50 person line and one agent helping to rebook you couldve handed this one better httptcoby3vdiosua
10874,0,andrewfallis same here on hold for an hour amp then told usairways has done all it is willing to which was apologize stillnotonmyflight
10875,0,usairways what is happening with flight 1701 from bos to phl daughter and her fiancee are stuck in bos
10876,0,nrhodes85 isnt it funny that usairways just apologizes but doesnt actually take steps 2 go above amp beyond for customers notimpressed
10877,0,usairways 2133 flight now cancelled flightled have been rebooked on 2pm flight if on time take off ill have spent 5 extra hours at dca
10878,0,usairways weve been sitting on this plane for almost an hour waiting for it to be fueled shouldnt that have been done b4 we got on
10879,2,usairways thank you
10880,0,usairways can i get a free mimosa to compensate my flight delay yet again thx
10881,2,usairways reservation agent on the phone did a great job
10882,0,usairways get ur act together start treating ur passengers w kinder have more sanitized planes take a page from delta perhaps
10883,0,usairways is a joke stop losing my luggage
10884,1,usairways can i book using some sort of breavement program i need to get home for my pops funeral
10885,0,usairways ive been on hold for 35 mins to sort out my reservation out of sync message when trying to check in whats wrong
10886,1,usairways thank you but i don't understand what will you do with my feedback
10887,0,usairways has no idea what customer service means  as the customer if you mess up my plans dont treat me like its no big deal
10888,0,usairways still on hold 1 hour and 45 minutes and counting platinum who cares problems checking in who cares
10889,0,usairways how about a little help for the two gate agents trying to rebook flight 1707
10890,0,usairways i respect the stress of a merger but one rep to reschedulereplane 15 ppl who are already late flight youcandobetter
10891,0,usairways now i am on flight to fll and told to take a train back to pbi to get my car there are no trains to pbi
10892,0,usairways i fly quite a bit and its not difficult to communicate if agents let people know whats happening arrangements can be made
10893,0,usairways handled on the phone unfortunately it wiped out an entire trip which is why im so displeased
10894,0,usairways headed to nyc from clt funny to hear all phones ring at once and then the entire plane groan has happened twice more
10895,2,usairways made it send bloody marys to row 27
10896,1,usairways 5223 out of gainesville fl
10897,0,usairways i already let them know and sent 4 complaints  got a call back finally when i was asleep and there is no return call back 
10898,1,usairways thank you for valuing my feedback what will you do with it
10899,0,usairways the flights werent from this morning it was 4 flights 2 on thursday and 2 on monday which turned into tuesday
10900,0,usairways i spoke with a customer service rep who was rude and curt and transferred me to eternal hold sad badservice mergerdisaster
10901,0,usairways your customer service is a nightmare i have been on hold for 1 hour im a platinum member with aa and feel like its worthless
10902,0,usairways never lets me down every single flight gets delayed
10903,0,usairways sitting on the ground in charlotte with no gate or comms for flight deck great happy friday hope i make my connection
10904,1,usairways done
10905,1,usairways made it never ran so fast in my life
10906,0,usairways ive been standing on a very crowded bus for the past 30 mins for dcapit help americanair httptcojaskyplwt5
10907,0,usairways thanks but you cant my flight was cancelled flightled for maintenance reasons and the next available flight was too late flight for me
10908,0,usairways yes i was rebooked the next day weds thanks just upset that i lost 2 additional work days and paid for my own hotel losing
10909,1,usairways call gate d9 in clt and get me on this flight
10910,0,usairways suppose i need to tweet everyone how horrible your airline is for you to take notice let me try that route
10911,0,usairways 835 fix this asap
10912,0,"usairways no just felt that you could do better in making the emails feel a little less of ""we don't care we're automated"
10913,0,usairways americanair  you cancelled flightled my flight back during the holidays and gave me a refund of 851ticket from phl to ewr really
10914,0,usairways im logged into a flight booking problems i need to add api before travelling to the states but i cannot see where to do it
10915,2,usairways thanks for helping with reflight booking problems cancelled flightedflight yvonne anthony  you will help us get to tel aviv on time  happyfriday
10916,2,usairways big thanks to yvonne anthony from the chairmans desk  top tier customer service today  outstanding service amp support
10917,0,usairways now the plane is 100 degrees and we are burning up this is completely illegal
10918,0,usairways are you fucking kidding me httptcoqjlzrywfj2
10919,0,usairways now siting on tarmac in philly for another 15 minutes this is so lame sorry doesnt help this is terrible
10920,0,usairways what is the damn delay
10921,0,usairways it would be nice to just pull up to the gate still sitting here
10922,0,usairways app is the worst one for airlines cant do anything once your original flight time has gone by useless
10923,0,usairways has completely wasted my work day thank you for the bad service and bad friday
10924,0,usairways and also its great that you tweet  complainers but what about the inperson help when i need it robyn f in manch  useless
10925,0,usairways youll be receiving a long amp detailed complaint letter soon long story short never flying usair again
10926,0,usairways thanks for making miss connection getting rebooked missing that too and a miserable day started my day  430am for nothing
10927,0,usairways need to learn operations sit a plane overnight at gsp and not realize theres a mech problem then delay flight 3 12 hours
10928,0,usairways that the flight was delayed amp closed the doors only to tell us we would not be leaving for an hour and a half bad bad service
10929,0,usairways why would you not give us the option to get off the plane instead of sit on it for an hour and a half when you knew at the gate
10930,0,usairways he overflowed over the armrest and under with legs sprawled you should refund me i had no choice grossedout
10931,2,usairways i appreciate your prompt response
10932,0,usairways nothing was available male flight crew was not nicedismissive big guy was standby and probably didnt even pay for choice
10933,0,usairways well we should have been told that before we were sitting on the plane for an hour to have the option of not getting on
10934,0,usairways i did not want to hang out on your plane all day when i am traveling to get work done and turn right back around unacceptable
10935,0,usairways doesnt seem likely bc your team failed to scan my bag in lax and you recycle bagtag numbers that doesnt help usairwaysfail
10936,0,usairways this is a complete waste of my day a trip to my for work has now turned into sitting on your planes all day ridiculous
10937,0,usairways we should have been given the option to get off the plane not sit on it for a time longer than our actually flight
10938,0,usairways the plane is moving and its no ice we are moving to the end of the runway to sit because lga has one runway open
10939,1,usairways of course weather was a joke 43 beats 5 degrees in phl 
10940,0,usairways  nothing was available male flight crew was not nicedismissive big guy was standby and probably didnt even pay
10941,0,usairways is setting themselves up for a lawsuit no way we should sit on a plane for an hour and a half
10942,2,usairways thks us 1786 219 phl to fll overall 1st class has improved with more food now on phl to fll and most crews are super
10943,0,usairways i want to not sit on a plane from dca to lga for an hour and a half which is longer than my flight
10944,0,usairways this is so unacceptable im going for the day now most of my day will be sitting on your plane not to mention there is no air
10945,0,usairways is moving the plane to the end of the runway for us to sit on it for an hour and a half they didnt even let us off
10946,0,usairways hi is there somebody avail who can help with an refund  its unbelievable on the phone w us for more than 7 hrs in 4 days
10947,0,usairways plus a us airways  you need to do something about this i left philly to thaw out httptcopky7zhnnrh
10948,0,usairways ordered a scotch amp water and fa asked if i wanted full glass or half 60 yrs old and first time ever asked that
10949,0,usairways yeah the mark was like a mile back also were an hour late flight so thanks a ton for the great service today
10950,0,usairways we got 1 drink then fa sat in jump seat doing crosswords glasses picked up at landing just a very lazy service 4 first class
10951,0,usairways paid for a choice seat my choice is to not have big man next to me in my seat too oldseatnocushion worstflight nohelponboard
10952,0,usairways first class no snack basket was catered so drinks only no preflight drink or coathanging 1st drink service 50 min after take off
10953,0,usairways you told us last night that there was a ground stop at ohare four hours after obama landed stop blaming someone else
10954,0,usairways 428 delayed due to frozentoilet medicalissue mechanicalissue dispatchissue weve heard it all letsgo
10955,0,usairways able does that mean not having private conversations and not helping those w luggage that wont fit overhead
10956,1,usairways 1826 trying to make a connection to punta cana leave phl at 950
10957,0,usairways is the worst 45 minute delay in boston not weather relate flightd going to miss our connecting flight gassing up the plane issue
10958,0,usairways is the worst still havent left everyone missing connections
10959,0,usairways todays flight to philadelphia  its a little disappointing for the unnecessary delays and its not even snowing in fl
10960,0,usairways i have been trying to book a flight using my miles for 3 straight days 210 min on phone  still havent talked to a human
10961,1,usairways can you help me reroute my trip
10962,0,usairways gonna miss connecting flight delayed flying out of boston
10963,1,usairways americanair im in the finalstretch to chairman execplat mileagerun for 6k needed any suggestions letsgo
10964,0,usairways on flight 1839 waiting for weight and balance info for the past 30 minutes
10965,2,usairways thank you for refunding me on my baggage  really appreciate it
10966,0,usairways thanks for taking my flight off the board and not providing and updates about my flight which is 26 minutes late flight
10967,2,usairways americanair i am so going to miss us airways  you always provided great service and never let me down
10968,0,usairways never again worse experience in my life httptco3ddqq0gqni
10969,0,usairways i rebooked myself  but cancelled flighting flight because crew expired after boarding is unacceptable you started delaying at 130pm
10970,0,usairways 7 hrs stranded in dcazero apologies and the worst customer service been a faithful traveler for 15 years but no more
10971,0,usairways this response doesnt correct the fact that your pilot failed to keep passengers updated
10972,0,usairways been at dca at 5 pm still here at 3 am due to mechanical issues and lack of snacks on the plane absolutely worse experience
10973,0,usairways it was 1838 almost 5 hours late flight due  to mechanical
10974,0,usairways never flying usairways again horrible experience terrible customer service
10975,1,usairways mobile boarding pass email
10976,2,usairways we willsunday just a few days away
10977,1,usairways i am following you now
10978,0,usairways unacceptable you knew the pilot wouldnt be able to complete the trip wasted all of our time
10979,0,usairways i have been on three planes for flight 1907 and still havent left the ground bad service sad
10980,0,usairways then told to offload because the captain was over hours this has been a terrible experience
10981,0,usairways why were we loaded onto the plane 4 hours late flight mind you made to sit for 40 minutes
10982,0,usairways why load us on the flight if the captain was over the hours he could fly in one consecutive period unacceptable
10983,0,usairways offloading the plane this is ridiculous
10984,2,"""usairways jdbwaffles were excited to have you fly with us jb when will this be"" spring break "
10985,1,usairways still just sitting here nobody has said anything whats up
10986,0,usairways that is actually not true you can get a seat online after a big hassle that policy is totally dishonest and misleading faa
10987,2,usairways i will thank you for at least tweeting me back better than most 
10988,0,usairways that seems unlikely without a crew here to board us
10989,0,usairways thats incorrect four people last flight of the night with our bags horriblecustomerservice
10990,2,usairways exicted to be flying with yall soon 
10991,1,usairways and that you can choose the same seat for free after clicking 100 buttons
10992,0,usairways the fact that you are making customers pay 15 to choose a seat and try to convince them using psychological tricks with colors
10993,0,usairways i'll do that in addition to reviewing on my blog your agents were pleasant but the experience was less than 
10994,0,usairways your new seat assignment service is an embarrassment to airlines and customers worldwide shameonyou usairwayssucks
10995,0,usairways worst experience ever with you guys...see my blog tomorrow on my experience maybe you can help make it better
10996,0,usairways now the freezing bus is just doing circles
10997,0,usairways please explain i have plenty of time since im stranded
10998,0,usairways i doubt that its 1121p amp we r still being held captive on the ground at dca a little communication from up front would b nice
10999,0,usairways why does it cost 900 to change a 100 ticket when it only cost 150 to purchase a new ticket
11000,0,usairways 3935 sitting on a freezing bus because nobody is in the plane what is up
11001,0,usairways we already spoke to someone several times about the matter and no one is sympathetic or will fly us home early complimentary
11002,0,usairways doesnt want me to get home
11003,0,usairways they dont stand alone for me i bought tix based on usair confirmed flight what good is confirmation if you change it anyway
11004,0,usairways dcagthpn u r prof hostage takerswe stood on bus 2 plane for 25 minnow sitting on plane with no mvmt amp 1 announcement 4 gt hour
11005,0,usairways  i bet you dont but im the paying customer here i know how to check for flight delays thank you
11006,0,usairways i cant even use my return flight home because the change fees you charge are too expensive forcing me to purchase a new ticket
11007,0,usairways oh great after a 5 hour delay we get to sit on the plane for another hour without it moving  flight 1137 has been awful
11008,0,usairways thats the 1st sorry i received from your company the least you could do is fly us home early at no extra charge
11009,0,usairways never flying with you guys again extremely disorganized and too many delays
11010,0,usairways my buddies are currently delayed 35 hours and counting in dca on their ways to cae for a golf week any compensation flydelta
11011,0,usairways flights 890 was the delay flight 5136 was my missed connection... help
11012,0,usairways the flight that i did not connect to was 1857
11013,0,usairways even when i do simple google search by flight number it tells me which gate so wont be that difficult am sure disappointed
11014,0,usairways yes not sure how you guys dont know gate is occupied and keep us waiting
11015,0,usairways wow your miles program is ripoffquick ticket fee 75 i hope you all end up on unemployment
11016,0,usairways  bos gt dca delayed again this needs to stop i will be filing complaints with the faa and consumer affairs
11017,0,usairways sitting on the tarmac waiting to deplane 40 minutes the level of service ive come to expect
11018,0,usairways you gladly take the loyal customers money but when you cause an inconvenience you do nothing to help fix the problem you caused
11019,0,usairways the least you could do is make up for what you have caused you are ruining peoples memories you should be ashamed
11020,0,usairways 1st a late flight plane then missing flight crew then maintenance problems gates switched 4 times you call this customer service
11021,0,usairways due to your expensive change fees either out of all the airlines we chose yours all do you could screw us stranded no help
11022,0,usairways we cant afford the international change fees to rebook our trip so we wanted to go home turns out we cant afford to go home
11023,1,usairways but its not their fault because their policy says they at least got us to our destination really
11024,0,usairways ruined our honeymoon by causing us to miss our international flight and now we are stranded
11025,2,usairways fa attendant on 4553 phl to pwm tonight was fab  an asset to your team  from 1f have a great night team
11026,0,usairways thanks for overflight booking problems first class and automatically downgrading my upgrade 3 min before boarding ffstatusdontmatter thenewaa
11027,2,usairways were having 2 grandbabies in 2 weeks  will travel to dc for the births thank you for the reasonable fares  see you saturday
11028,2,usairways thank you usairways  your fare to from dtw to dca was much lower than delta and southwestair  thank you you won me over
11029,0,usairways flight 728 from phl to london has been sitting on the tarmac for 46min wno further update from the pilot what gives
11030,0,usairways i already have four times
11031,0,usairways 42 minutes holding seriously if your average wait time is over 30 minutes then maybe just maybe youre understaffed
11032,0,usairways i submitted refund request b4 1st flight 2 days ago is that all i need 2 do
11033,2,usairways i know that thanks evaluate further   chairman
11034,0,usairways seriously i have shared my concerns four times already to no avail  geeeeezzzzz frustrated flyer
11035,0,usairways no hot food on a 5 hour flight crazy couldnt eat in phl bc our original connection was 40 min late flight what gives phltolas
11036,0,usairways seriously flight delay cinci to philly due to new ground staff miss connection to man uk and now have to argue for hotel wtf
11037,0,usairways thank you for continuing to be the worst airline out didnt need that extra hour of sleep after 29 hours of travel anyway
11038,0,usairways i guess they only respond to compliments sorry cant thinkof even one
11039,0,usairways  usairways disappoints again cancelled flighted flights missed appointments promised refund is a lie
11040,0,usairways 45 minutes on hold waiting to speak with an agent  come on usairways  ridiculous baggagelost usairways
11041,0,usairways unable to locate baggage this is frustrating all my sons clothes and needs in it zfv yyz usairways baggagelost
11042,0,usairways i already did my question is why does it still say in progress on askpaypal its been 6 days
11043,0,usairways are you kidding me bad customer service folks flew from psp to phx flight 2692 on 219 cont httptcokigfkvxxdq
11044,2,usairways thanks for getting me rescheduled on a direct flight to nola tonight in 10 minutesand hopefully an hour earlier getting there
11045,0,usairways problem with flight in gainesville us airways  5137 to clt will miss connecting flight 5547 to iad when can i get another flight
11046,0,usairways still no rep can talk 3 days late flightr u r asking me to checkin to my flight tmrw and my refund is being requested  deal w this
11047,0,usairways flight 1777 has been waiting for 30 minutes at rsw waiting for weight balance clearance come on let us leave
11048,0,usairways askpaypal when will it be marked completed im scared im going to lose my reservation or my money is going to be refunded
11049,0,usairways askpaypal completed if thats the case then why does it still say in progress on paypals website i reserved on the 13th
11050,1,usairways askpaypal so i contacted my bank they took the money out today i also contacted usairways they said my reservation is
11051,0,usairways appreciate the calls when flights delayed but the recorded msg is tedious amp just goes on amp on i vote for texts if practical 
11052,0,usairways horrible communication on delayed flight out of lga i got 2 emails in seconds w different delay times horrible
11053,2,usairways thank you finally got our bag customer services reps were wonderful
11054,1,usairways have a 605pm flight out of phl sat 221 snow expected are we able to switch to an earlier flight without penalty
11055,1,usairways we got our bags today thanks
11056,0,usairways 45 min hold time then a hang up by manager mike in dividend miles dept tough to justify sticking with the us air cc and status
11057,0,usairways never fails to disappoint
11058,0,usairways platinum flyer bought tkt in aa also both accounts are linked so why cant i check in for flight tomorrow
11059,0,usairways  your person taking tickets is rude and now we are delayed 450 minutes because you overfilled fuel on the plane 500
11060,0,usairways flight 500 out of seattle has 10000lbs too much fuel and no water for the lavoratories nice job guys  est 40min behind now
11061,2,usairways flight 437 phxgtord  lead fa bill is the most professional fa i have seen in 9 years of flying usair i have no ab cards 
11062,2,usairways i miss you too work has taken me out of philly i've been on flight 1776 from bos --gt phl so many times i should have a res seat
11063,1,usairways httptcoaxryeiwzh0 vuelo24es vuelos24es sell too cheap madnyc with usairways are they trusted webs or is it a scam
11064,0,usairways americanair total lack of cust service for a mom flying solo w baby will not be flying w am air again
11065,0,usairways pure anarchy on flight 555 to slc people walking in with nothing packed in bags with arms full of stuff getittogether
11066,0,usairways americanair you knowhockey sticks are expensive your baggage handlers shouldnt just be throwing them on the cart
11067,2,usairways no problem  things worked out at airport   thanks
11068,1,usairways any word on whether or not flight 1971 from seattle to charlotte will have connections held or
11069,1,usairways please change direct flights from ric to jfk instead of lga pleeeeease lga is the pits
11070,0,usairways i tried it but doesnt help very much and reservation seems to be overwhelmed with some issues
11071,0,usairways should take a lesson from southwestair and wait for passengers from connecting flights shame
11072,1,usairways do you have a phone nbr for refund dept 
11073,1,usairways do you post travel alerts on your website traveling to bdl on sunday morning
11074,2,usairways yes its a domestic flight thank you
11075,1,usairways can i bring a copy or photo of my babys birth certificate for the flight i feel uncomfortable traveling with the real thing
11076,1,usairways would like to see you do similar in phl httptcon9vge2npib
11077,2,usairways thanks made it safely httptcokcqebeej7s
11078,0,usairways they say connections are good stillbut another reflight booking problems is the last thing i need today
11079,0,usairways tells me to talk to americanair about my delayed flights aa tells me to talk to us ihatemergers
11080,0,usairways what is the holdup should i be looking for another flight
11081,0,usairways this is going to take up to an hournot okay usair not okay this is ruining everything
11082,0,usairways 4420 delayed further
11083,0,usairways 25 min hung up always awful having to call reservations there
11084,0,usairways i guess from now on i should take my chances amp keep the 50 for the courtesy free because it seems cabin is always full
11085,0,usairways 4 hours late flightr and i lost my conection 
11086,1,usairways just heard monterey airport was closed due to thick fog any updates
11087,0,usairways over 15min hold on your reservation line embarrassing aa platinum member
11088,2,usairways  love the changes in the lounge  cheese veggies olives in addition to the crackers and snack mix
11089,2,usairways thanks  if you have another method also that would be nice  appears to be a design flaw
11090,0,usairways yes  every one of these on every flight is like this  there needs to be more velcro or something
11091,0,usairways please secure the footrest shelf in business class on a330 airplanes httptcozl4bvexmcj
11092,0,usairways forgetting to fuel up realizing there was more cargo to add to plane one way to try and mask a delay
11093,0,usairways your gate team are polite but your planes are habitually late flight in many cases passengers are waiting for the flight crew
11094,0,usairways fuk u us airways with yo shitty chicken salad sandwich that so overpriced and u fuking make me wait in a 6 hr layover fuk u and
11095,0,usairways 75 for that uncertainty i know u run an account u dont create policy but its an undue penalty for a job reqing flexibility
11096,1,usairways is there  anyway to get rebook in help on twitter
11097,0,usairways why are you letting us go to the runway if there are mechanical problems wewantcomps
11098,0,usairways wtf is going on with the 130 from dc to bos twice we go back back to the gate after leaving for the runway total bs
11099,0,usairways not moving we are in the tarmac delayed for some unknown reason ill keep you posted
11100,0,usairways i keep missing my updated connections need to make it to jax to be in my friends wedding strandedattheairport
11101,0,usairways how are you guys losing luggage when it was suppose to be on the same flight i was on highly disappointed no meds no clothes 
11102,1,usairways wanted to connect to discuss sponsorship opportunities with httptcoq6xedzvhh9 silicon valleys only 10 day film festival
11103,0,usairways garywerk poor excuse i was towards front of plane no sandwiches we have to pay for them should have more
11104,0,usairways im not patient im annoyed if you cant book this travel online then you shouldnt make people wait on the phone
11105,1,usairways us airways csr at phoenix airport fixed the problem
11106,0,usairways still in yuma waiting for 2702 to go looks like i might miss 2696 to montereyregionalairport need options please
11107,0,"""usairways alanbledsoe thanks for your feedback alan"" thx but  no help as i watch a flt lve wopen seats and i wait 3hrs for nxt flt"
11108,1,usairways i dont think the us site allows that unlike httptcoetfjqiwuvt can i use a us credit if i held on httptcoetfjqiwuvt
11109,2,usairways lol me too
11110,0,usairways still waiting on a response
11111,0,usairways  who do i call to use credit fm prev cxl tix that cant be rebooked onlinerep i called quoted me 1k higher than the website
11112,0,usairways so basically i am stuck paying for hidden fees and being bumped to an inferior flight jetblue here i come usairways mergers
11113,1,usairways how will i change it
11114,0,usairways oh the irony a dog who will not spot barking in waiting area is now right in front of me please send me a cocktail coupon stat
11115,1,usairways americanair when is us air switching to aa ios app aa app is much better
11116,1,usairways a 75 change is ok most of the time but if there r open seats on earlier flt and no chkd bag why not let someone fly standby
11117,2,usairways thanks to the gate agent in state college pa that was able to get me on an earlier flight and figure out an earlier connection
11118,2,usairways i just think its weird to have mileage as 666
11119,1,usairways flight 1783 clt to bos
11120,0,usairways some of my 4 kids are anxious husband and i cant sit with all 4 with current setup no warning that our 6 seats changed
11121,0,usairways but you guys switched me and didnt inform me of the chathes
11122,0,usairways worst airline everleft without luggage for 7 days submit 700 expenses and they offer a refund of 297 badservice
11123,0,usairways your app is bad and you should feel bad
11124,0,usairways still irritated that our well planned and booked return was messed with amp with no warning
11125,1,usairways is 99 companion ticket benefit of premier world mastercard still limited to usairways flights or do aa now qualify as well
11126,0,usairways is probably losing a family of world travelers as customers due to broken processes americanair i hope you can fix it
11127,1,usairways only for one flight though the 2nd leg my kids are sitting scattered about the aircraft
11128,0,usairways yes thanks i have never seen anything like this and i come to yuma all the time big disappointment there are 40 still waiting
11129,0,usairways you will be hearing a lot more from me instead of your feedback when i get back home
11130,0,usairways has the most ass backwards process for using credits on flights even trying to get a hold of customer relations is impossible
11131,0,usairways americanair will you be destroying lives in eastern gastoncounty during this lively little event for profits you will
11132,0,usairways 5 hour cross country morning flight and you have no food badservice
11133,1,usairways americanair been with us airways since 03  back and forth gatwick  charlotte then lhr bit sad nostalgic way
11134,0,usairways understood and i am sympathetic how do i get my 100 back i shouldnt have to pay especially if you switched my flight
11135,0,usairways we bought our tickets months ago had seats together for all 6 havent changed flight now 4 kids seats are scattered on plane
11136,0,usairways 1 person to check in 50 people and the plane boards in 20 minutes and he is telling people americanair exec benes not honored
11137,1,usairways no problemjust funny have a nice day
11138,1,usairways yes travel is complete flight 5095 from clt to cak feb 18
11139,0,usairways cancelled flightled due to maintenance the plane was there for 10 hours get your shit together because there are a lot of people unhappy
11140,0,usairways a year and every time with us air something happens i sat waiting for a rescheduled flight for 10 hours then to say its
11141,0,usairways was switched to an american airlines flight not by choice and now i am charged 50 for bags thought yall merged
11142,0,usairways my flight cost me just under 800 and this is what happens i fly with united and have no problems i come the us 45 times
11143,1,usairways obj3 even airlines are scheming to get a follow from obj lmaooo 
11144,0,usairways no i got to philly on monday and got to my final destination south carolina on wednesday its not acceptable
11145,0,usairways over an hour now and still no one at the yuma counter
11146,1,usairways can you dm me amp add me to the upgrade list for a flt tonight
11147,0,usairways now you have over 50 people in line this is stupid what the heck
11148,0,usairways some people in line have been waiting 55 minutes for a customer service representative
11149,0,usairways americanair i feel sorry for aa
11150,0,usairways there has been no one at the yuma ticket counter for 30 minutes and there are about 30 people in line terrible service
11151,1,"""usairways reminder from 228 we'll be tweeting from americanair  httptcomfmnkmvotr""rt i look 4ward to that follow back too"
11152,0,usairways what an amazing day delayed 4 hrs bc frozen h2o on plane now sitting  gate on same plane 4 30 mins still waiting flight1797
11153,1,the end rt usairways reminder from 228 we'll be tweeting from americanair you should join us httptconbpcjcpew9
11154,0,usairways stuck in philadelphia airport for 32 hours due to maintenance dreading my flight back home disgusting
11155,0,usairways ill sincerely regret dividend miles good things coming to an end 
11156,2,usairways thanks
11157,1,"""usairways reminder from 228 we'll be tweeting from americanair you should join us httptcowbmhrl3bvl"
11158,0,usairways thanks for telling me my flight was on time when the plane was broken youre an inferior airline
11159,1,albertbreer just so you know who to complain to  rt usairways reminder from 228 we'll be tweeting from americanair
11160,1,usairways americanair for frequent flyer miles can we schedule interchangeably and get credit
11161,0,usairways ive called to resolve my dividend miles issue for a week to no avail  please advise asap
11162,0,usairways they finally answered they were rude and didnt help me at all
11163,1,usairways americanair no dont leave me
11164,2,usairways success made flight  please thank the crew of 556 great time recovery
11165,1,"usairways i have 2d and 3d embossed badges and patches superior to the ones you are currently using 
httptco3fq3xelbon"
11166,2,usairways  so far so good this week sav to clt boarded before the departure time first time in 4 weeks perhaps an on time departure
11167,1,usairways is this accurate safety guide shown no mp3 player usage during takeoff and landing httptconvk3irg4kp
11168,0,usairways ive been on hold for 36 mins and counting cause you charged my credit card for bag but provided no receipt and said error awful
11169,1,usairways  i have a party of 4 booked for a flight in aug at 1005am how can i find out how much it would cost to change to an earlier fl
11170,0,usairways 1917 still sitting here feels badly handled
11171,2,usairways  lilly m in sju check in is fabulous
11172,0,usairways was just on hold with you all for two hours and then got hung up on oh my god
11173,0,usairways on phone hold for 30 mins trying to speak to an agent cant change reservation online sigh badcustomerexperience
11174,2,usairways thats where we are now thank you
11175,0,usairways ive been on a music hold for over a hour trying to get my aadvantage membership merged can someone please call me asap
11176,1,usairways flight was full  1 open middle seat  did not want to sit there  what is your policy
11177,1,usairways 657 my daughter candice and i are together with her baby
11178,0,usairways sorry i meant flight 4420 which was supposed to depart at 500 now says 630 what is the issue
11179,0,usairways how about moving my seats to where i bought them 4 months ago this happens far too often
11180,0,usairways if you could change your name to southwestair and do what they dothatd be awesome also this plane smells like onion rings
11181,2,usairways tbt every day
11182,0,usairways whats the issue with flight 4420 from jax being delayed tonight
11183,0,usairways got rebooked sent to a9 wrong gate traveled back to b13 for correct flight tiredampfrustrated
11184,1,usairways if youve got room on an earlier flight home why charge me 75 to get on it be the hero
11185,1,usairways cakendeath question is will he and his lady behave
11186,2,usairways on the dl send ethan some new pants and some white revive laundry tabs hes a great guy good crew hes just err single
11187,0,usairways any updates on flight 1917 from philly to la  been sitting at gate for close to 2 hours
11188,0,usairways will these prices be honored ive waited this 1 12 hours on hold to make sure i can still get the prices i originally started
11189,2,usairways thank you for refunding my bag fee  i look forward to its return today i hope
11190,0,usairways whats happening with 1217 phl to lax now 3 hr delay poor communication
11191,0,usairways  will be stuck in phx overnight  service is getting worse  flying southwest from now on
11192,0,usairways left us had to stay on other flight until they got bags off this sucks had to run with a baby and bags
11193,0,usairways  passed frustrated 4 hours ago after being asked to get off the first plane i sat on for an hour
11194,2,usairways thank you
11195,0,usairways another bad experience today  frozen pipes on 597  missing connection
11196,0,usairways of course yeah travel has gotten harder ask other passengers if they will switch its not the fact its the attitude
11197,1,usairways skys r sunny air is cold i cant wait to get to clt
11198,0,usairways never imagined it would be so hard to spend money through us air stubbornly hoping someone will come back to the phone
11199,0,usairways found great prices thru us air for honeymoon website wont work and been on hold for more than a hour now after being told 10 min
11200,0,usairways we on on the flight from phf to clt at the terminal but cant get off plane yet need to get on iah flight
11201,0,usairways can we hold two seats for 1135 flight from phx to las 1856 as this delayed flight 556 is not going to arrive ontime
11202,0,usairways americanair im a chairman who was in 1st class on both my flights today system cancelled flightled my tickets and kicked me out of 1st
11203,0,usairways ive been on hold for 40 minutes just to get a receipt i know you guys are busy but i think its time to higher more staff
11204,2,usairways 1917 thanks for the 5 hour layover in la too icing on the cake at least your staff was courteous and helpful not unreal
11205,0,usairways yeah  i have been expecting the same for 3 hours
11206,0,i wish i was flying usairways  jetblue cancelled flightled our flights tomorrow and never notified us flyus ripoff
11207,0,usairways 502 mphx im still on the plane waiting and waiting
11208,0,usairways im trying to merge my freq flyer accts but keep getting an error message and only a machine when calling the  provided help
11209,0,usairways our hold up now is the captain that was late flighthis bag doesnt fit
11210,0,usairways thats it
11211,2,usairways thanks for slowing the inbound plane down so that we didnt need to worry about 4438 eyw being late flight great holz ahead cheers 
11212,0,usairways they had to turn the seat cushions over and clean the area please explain this issue
11213,0,usairways my booked seat ended up being the last row which was labeled do no occupy had to play musical chairs for 30 mins unacceptable
11214,0,usairways phone support rebooked but orig flt was late flight made it
11215,2,usairways kudos to your phone support and charlotte gate staff
11216,0,usairways lets say its directly correlate flightd to the chance of a replacement case i know which would cost the airline less
11217,0,usairways i do to as i have an afternoon conference in las vegas and i would rather plan ahead than run thru the airport and then attempt
11218,0,usairways hirasmusbidragi will try now stuck on tarmac waiting on gate  may miss 925 connection 883
11219,0,usairways i thought about moving a lot of business over too but first impressions count glad it was miles and not cash
11220,1,usairways any chance of making 561
11221,0,usairways on flight  556 delayedconnection help for flight  561  help via email
11222,0,usairways hey just letting you know youre the worst fucking service ive ever used thanks for nothing
11223,1,usairways flight us 723 from dublinairport to phlairport passing over loveloughneagh at 20000 ft this morning httptcofrd0cay6da
11224,1,usairways ok she is worried that something is wrong with the flight  1870  and should she consider flying earlier
11225,0,usairways part 2 of 2 she tried calling cust serv and the system hung up and her twice are you having system issues please advise
11226,0,usairways my wife is trying to check in for a flight tonight out of rswwebsite not allowing saying must go to airport part 1 of 2
11227,0,usairways lol thanks to you we had to switch to american httptcosl6bdrxfn8
11228,0,usairways preciate it but cant get off plane to speak w agent  wont come on plane 5015 knoxville
11229,1,usairways good ideasshe is traveling todayat airport  need to petition faa regarding silly 24 name change rule
11230,1,usairways res went under her maiden namemarried 50no docs with maiden name  hence problem
11231,0,usairways just called reservations  cannot change just able to put note on res  problem is tsa
11232,0,usairways im delayed in tys 5015 likely gonna miss my connection in clt to cun gotta get there today can you help me
11233,0,usairways plz plz plz hold 4438 to eyw the 810 phl gtclt is sooo late flight gonna miss the connection for jabevan221 s 40th gth239
11234,1,usairways btw not upset at usaiways promise
11235,0,usairways i hate you
11236,0,usairways it is the same passenger just her maiden name ended up as last name through online flight booking problems  yes understand non transferable
11237,0,usairways understood and so does us airways  getting through tsa is the problem
11238,0,usairways i paid for my seat  i expect to be able to use my full seat
11239,0,usairways if a passenger is to large to put down the armrest and now is using part of my seat what is my recourse  nothappy
11240,0,usairways so i was just told i was coded as an upgrade i clearly purchased this seat with my miles and refuse to downgrade ripoff
11241,0,usairways the gate agent said its booked in full sorry i had a ticket with a 1st class seat i will call customer service when i land
11242,0,usairways empty 1st class chairman cant move up due 2 silly award travel rule trumping common sense  customer service fail again
11243,1,usairways can they change to correct last name did via reservations already but said cant change ticket name
11244,0,usairways youre the only airline thats not open sooner its not a confidence booster
11245,0,usairways checked in last night  airport by supervisor w boarding pass for 1a  boarding today seat changed to 7f how does that happen
11246,0,usairways new problemhad wrong last name on reservation which is airways fixed new cant get through tsa
11247,0,usairways cardholder is flying  we both have us airways and advantage cards which is more frustrating
11248,1,usairways i received a brochure in the mail touting all the benefits of the advantage card with usa now mergedbaggage included
11249,1,usairways if i paid for ticket with advantage world executive card do i pay baggage fees when flying us airways wife traveling now
11250,0,usairways this has been the worst trip with little to no customer service
11251,0,usairways testing my patience this evening or shall i say morning we waited an hour at the gate for you to find a gate agent  130am
11252,0,usairways flying from manchester international to philadelphia and getting emails about delays no information about connecting flights
11253,0,usairways thank you3860 to cincyjust landedyou should add frequent flyer miles to my account  a long incredibly frustrating day
11254,0,usairways no other than being on my credit card statement i have not received anything from you and so i have no way to look it up myself
11255,0,usairways i waited on hold for too long i shouldnt have to wait on hold forever when i never received a confirm in the 1st place help
11256,0,usairways been dealing w americanair to solve the probs your team created your manch nh staff is clearly your cteam btw notevenjv
11257,2,usairways will do 
11258,0,usairways unfortunately i doubt that the consistently subpar service will improve with the americanair merger usairways
11259,2,usairways thank you we filled out a claim and hope to have the bags tomorrow
11260,0,usairways i didnt cancelled flight my flight you did than you loved me to another flight and forgot my bags
11261,2,usairways  done 
11262,0,usairways  i was told my ticket expired but  i never recvd any notice  before it expired this sucksi paid 40k miles amp 125 for the tckt
11263,2,usairways captain on flight 1712 from phxphl at 355 tonight was hilarious greetings from the pointy end of the airplane haha thanks
11264,1,usairways just noticed that i dont believe i saw a confirmation for a flight i bought a few weeks ago def paid though help resend
11265,0,usairways worst customer service still not providing me an answer even after i drove back to clt airport been rude amp unacceptable fail
11266,1,usairways any plans to support applepay on board i have the usairways mc and it would be nice to still use it if i forget the card
11267,1,usairways got through on the phone usair cancelled flightled her return flights because she missed a flight on her way out they took care of it
11268,0,usairways i have run out of patience we are sitting in a bus without air in front of plane and there is no communication from anyone40min
11269,0,usairways 3 delays 2 cancelled flightlations a double layover and 72 hours late flightrcould i at least get extra dividend miles
11270,1,"""usairways annettenaif we appreciate the shoutout for roberto dm your confirmation code so we can forward your kind words"" sent"
11271,0,usairways i didnt take my original flight i was suppose to arrive last night than by 200pm today didnt get in til 5
11272,0,usairways sitting for 30 minutes on the runway at dca because your gates are full early landing late flight flight
11273,0,usairways flight4592 let us off this plane  please go to a gate  this is absurd
11274,1,usairways will i get the full amount credited to my account for us airways credit
11275,0,usairways americanair 2 trips in a row with missing luggage just like last time i pay for baggage to be transported
11276,0,usairways lost our luggage yay
11277,1,usairways i found a flight i want on cheapoair is my americanair aa advantage  applicable to earn miles on it since youre merging
11278,0,usairways really frustrating to be endlessly waiting at phl for a ground crew to taxi us in at 10pm at night why is this taking so long
11279,0,usairways thanks for calling me about my 1000p redirected flight at 1007p smoothoperation
11280,0,usairways  its just a very bad customer service experience can you help
11281,0,usairways  i have been trying to reach dividend miles  to extend my ticket for last 3 days  20  calls and i get a message to call back
11282,1,usairways really
11283,0,usairways how does an airline misplace an airline attendant been at reagan airport since 1pm1015 to cincy is delayed trying to find her
11284,0,usairways my flight finally arrived in charlotte  they booked my luggage thru to lga but no room on flight for me  what a mess
11285,0,usairways been on hold for over an hour still dont know where my bags are wont refund me my flight it wasnt weather
11286,0,usairways no your not
11287,0,usairways my wife had flight changes due to weather now she cant checkin to her return flight and it fails is it possible usair cancelled flightled
11288,2,usairways thank you for fixing my 5 hour delay
11289,0,usairways yup 134 minutes was my limit of waiting on hold so thanks for nothing
11290,0,usairways this is more than having patience this is not acceptable httptcon7psuejdc8
11291,1,usairways please follow me so i can dm you about something
11292,2,usairways 4 flights in 48hrs amp ive had the same flight attendant for 3 of those flights freaky coincidence plus side shes great 
11293,2,usairways landed safely everything worked out
11294,0,usairways can you explain why i am on hold over an hour other than im dumb and should be using a different airline wth
11295,0,usairways you used to have an evening flight dcadsm and an early am return now its middle of the work day for both inconvenient
11296,0,usairways delays to the max
11297,2,usairways on sunday cant wait see you then
11298,0,usairways well this is nofun nocustomerservice onhold trying to make reservations nothappy httptcom7mmq2f5fa
11299,0,usairways it shouldnt take longer to get to the gate than the flight itself takes 59 minutes flying time  47 minutes on runway so far
11300,0,usairways attempting ckin for flight on 219 all day site unable to retrieve details  called twice and disconnected
11301,0,usairways emailed them a week ago and still nothing
11302,0,usairways i would be willing to pay anything to change a flight allegianttravel does not help
11303,0,usairways yeah you guys just told me to call the website that i booked from i booked on your website unacceptable
11304,0,usairways still waiting captain reports hes called 6 times to get ground crewand still sitting on runway evenlate flightr
11305,0,usairways is the real mvp for holding up the flight connecting philly to tampa
11306,2,usairways finally rectified my flight situation thanks again
11307,1,usairways so what is the  difference between cancelled flighting and reflight booking problems  will that help me avoid a change fee
11308,2,usairways on time today and from phl nice work thereisafirstforeverything
11309,0,usairways you have most likely lost my business terrible experience too many times stuck on tarmac and last min cancelled flightled flights done
11310,0,usairways i have been doing that all day cant find my bag anywhere bc theyre saying it was never scanned amp technically never left lax
11311,0,usairways why no ground crew at dca when were already late flight arriving evenlate flightr
11312,0,usairways being told tough break and this is how it is is unacceptable you cant even tell me when my bags will be here
11313,2,usairways ice cream up front solid
11314,2,usairways shout out to the pilots and fc attendanteliz of us 673 super strong crosswinds during landing eliz did a super job throughout
11315,0,usairways now telling me i dont have the correct tag for my luggage my luggage apparently is not in la or charlotte this is not ok
11316,0,usairways your software is broken call customer support is not the fix like i said earlier yell at your developers
11317,0,usairways its not double booked i spoke with cs and weve got a plan to fix this its still an amateur mistake that should never happen
11318,1,usairways is there nothing that can be done online to help i bought these as a birthday present just trying to be able to afford a change
11319,0,usairways americanair hey guys due to some horrible customer service issues is there any way i can get a checked bag credit
11320,0,usairways delayed 2 days for weather and on top i got yelled at for being late flight when i was not notified of the time change welldone
11321,0,usairways not a great experience for my first time flying us airways going forward ill probably be taking my business elsewhere
11322,0,usairways loosing a lot of business by using barclays i cant believe that you cant apply for a card if you live in iowa
11323,0,usairways i was re accommodated for my dsm flight tonight after a delay from myrtle beach now the flight to dsm is back on for tonight
11324,0,usairways so far ive gotten six different answers
11325,0,usairways oh certainly and now i have two 275 pending transactions on my bank account really happy that i was charged double
11326,1,usairways i got an email asking me to checkin tmrw for a flight i meant to book for 319  can someone please help wallstslumlord pkg49
11327,0,usairways whats going on ive been hearing a notfriendly please wait on repeat while im on hold being transferred to idk where
11328,0,usairways the captain turned off the seat belt sign so people can get up and walk around  thats not good
11329,0,usairways im sorry as well its been 24 hrs without my bag and i cant get a straight answers im on call 6 for today
11330,0,usairways yall need to work on your online checkout system two bank transactions for one ticket is bush league yell at your devs
11331,0,usairways i wish we were on our way now theres a problem wdeicingthree amp 12 hour delay so far amp sill not sure if well be taking off
11332,0,usairways if you could have ran your usexpresspsa worth a damn i wouldnt be stuck in horrible clt now
11333,0,usairways you run a piece of shit airline  thanks for ruining aa
11334,0,"""usairways annettenaif we appreciate the shoutout for roberto dm confirmation code so we can forward ur kind words"" confirmation code"
11335,0,usairways finally back on board  door was closed only to be reopened because we need fuel you think someone wd have thought of it earlier
11336,0,usairways secondary screenings a piece of the plane missing anything you want to tell us
11337,0,usairways  sitting on tarmac in pit for 30 min no announcement just sitting
11338,1,usairways my tsa precheck isnt showing up on my boarding pass for my flight tomorrowhelp usairways tsaprecheck
11339,0,usairways i appreciate that you actually monitor twitter so please  pass along my feedback ive tried calling about 15 times in 4 days 
11340,0,usairways cant help but be frustrated after an hour call with u ends up with a disconnection and no answers especially as div pref member
11341,0,usairways i dont think ive ever had a us airways flight that went smoothly
11342,0,usairways please improve your phone system going through multiple prompts amp menus just to be told to call back late flightr  major fail
11343,0,usairways once again your service leaves a lot to be desired flight 5141 here early but short staffing means we wait on tarmacthanks
11344,0,usairways the late flightr flight to charleston is leaving before the flight scheduled earlier  thats so wrong
11345,0,usairways im delayed in cha will miss my connection in charlotte for lga  not good
11346,0,usairways we did it added about seven hours to our day so far want to take odds on our bags being on the carousel in kc notcool
11347,0,usairways marciaveronicaa she missed her uncles funeral and you hope they can find another flight thats very considerate of you
11348,0,usairways my last flight was cancelled flightled and im very disappointed
11349,0,usairways just lost a faithful customer
11350,0,usairways  i have 3 times and no one has been able to help me out
11351,2,usairways marsha m at myrtle beach is the greatest she deserves all the respect and praise there is thankyouforeverything
11352,0,usairways seriously attendants go awol for 60 mins   now flight further delayed   dont lite a match either httptcomt8splm02v
11353,0,usairways joined silver preferred because i heard customer service was so great pity i was misguided
11354,0,usairways it is just bad practice and i am disappointed that your airline was not preparedhonestly the last time i fly with you guys
11355,0,usairways well this is about as worthless as your regular service  a bunch of do nothings and idiots sucks
11356,0,usairways these changes as well to late flightr find out that the flight i was scheduled for isnt ready
11357,0,usairways after 3 cancelled flightlations and a delay causing me to miss connecting flight another night not being home thanks pathetic
11358,0,usairways thats understandable my issue is with creating a new flight without the personnel to do iti changed my plans to accommodate
11359,0,usairways  thanks now i just need to locate where my luggage is
11360,2,usairways we havent departed yet so lets not get too high hopes  but everything has been on schedule so far
11361,0,usairways thanks for showing interest3880 to greenville sc
11362,0,usairways your app sucks balls compared to americanair
11363,0,usairways usairways so my flight was late flight getting into charlotte so i miss my connector to phoenix thanks again last time i ever fly usair
11364,1,usairways thanks suggestion stop the promo messages after a bit and just run music amp a msg that says call volume is high vrm
11365,0,usairways admirals club at clt has rude and ignorant front desk staffamericanair you have fallen so farthanks doug parker
11366,0,usairways to clt from jfk nasty planes dirty seats amp floors rude flight attendants hopefully aa can get you cleaned up disgusting vile
11367,0,usairways i paid for my ticket on paypal on the 13th and it still says pending is that normal i just want the money out of my account
11368,2,usairways ok thank you we were told ground delay due to snow
11369,0,usairways this made me have to cancelled flight my car reservation and it came out to more moneywhy did you reschedule a time without the crew
11370,0,usairways my flight was cancelled flightled yesterday and moved to today then while at my stop in dc my flight is delayed due to lack of crew us4485
11371,1,usairways looking forward to some friends and family time in arizona
11372,0,usairways no they dont  i think i already said that  no one responds  its an auto response  wait is this an auto response
11373,2,usairways americanair first class all the way headed to portlandjetport httptcokdmq0jps02
11374,0,usairways started trying to reach a real person over an hour ago still no luck
11375,0,"usairways us2118
my wife in boston says no snow right now"
11376,0,usairways i tried to call your customer service line only to be kept in a que for over 45 mins please hold we dont care
11377,0,usairways you see now that is a lie  they auto respond with insulting email sucks
11378,2,usairways your pple did a great job w the madness however some of your systems need help i appreciate the hard work amp the push to b better
11379,2,usairways thanks for giving away my seat another fine job httptcor7ibqr4cyd
11380,0,usairways faanews how can i be stuck on a plane due to snow in boston when its not actually snowing in boston  usair flight 2218 us2218
11381,0,usairways ive been waiting for desk for 45 and on hold 36min and countingphoto of desk agent on phone not flattering
11382,2,usairways thanks
11383,0,usairways you have cancelled flighted our flights 5 times over the past 3 daysand the experience has been the worstnever again
11384,2,usairways thanks to betty working gate at ilm and lovely gate agents here in clt helping me get home 2 phx tonight instead of tomorrow
11385,1,usairways i have a flight in saturday from mci to clt and theres heavy snow predicted in mci when will u allow for changes
11386,0,usairways i realize the weather but day after day our flights keep getting cancelled flighted please prioritize ur passengers and help them
11387,0,usairways how does that help me when i get no response from there usairwayssucks
11388,0,usairways drvrugby  team is back home but luggage all wet and partly damaged  not happy blizzard
11389,2,usairways surprisingly quick response time by you and them thanks
11390,0,usairways stop cancelled flighting flights over and over and not provide any real help to your customers strandedinnashville
11391,0,usairways strikes againlost bags and two of them theworst
11392,0,usairways had 2 cancelled flight my trip to la bc weather southwestair was easy but us air is making me pay 200 to use the credit never again
11393,0,usairways whats the point of a baggage claim ticket if they dont scan it  for tracking
11394,0,usairways no access to dividend miles and for a week the automated phone keeps telling me to call back late flightr frustrated livepersonplease
11395,0,usairways you cant even track my bag to see where it is its like its disappeared
11396,0,usairways cant get ahold of anyone to speak to about missing miles its been over a month since travel amp ive submitted twice online
11397,0,usairways i been sitting on this plane for 40 minutes and they are saying another 15 minutes something about paper work this sucks 
11398,0,usairways is there gonna be a better day to call ive called on 3 separate occasions the past couple of weeks and never get to a person
11399,0,usairways i spent more on the room amp transportation then i did the whole flight
11400,0,usairways i ask for reimbursement maybe miles added to my account for my inconvenience and for the money that i had to spend
11401,0,usairways i asked for some reimbursement something like miles added to my account and was told to call customer service
11402,0,usairways only to come home a day late flight to find out you guys have lost my luggage
11403,0,usairways doubt it gate 35x is a cluster and every agent encounter i saw including one with me was outright rude just very put off
11404,0,usairways i have to spend more than the cost of the flight just to get a free room and transportation to and from the airport
11405,0,usairways the voucher you give us for a hotel is useless you call the number they say no rooms available what do you expect me to do
11406,0,usairways so mad i cant even believe  you guys cancelled flight my connecting flight after i leave the first stop amp give me a useless hotel voucher
11407,0,usairways priorities should have been made considering a pending snow storm why delay a flight for an hour amp a half id like an answer
11408,0,usairways i experienced what defines customer service on flt1999 a flight attendant willing to follow up with a passenger on bag charges
11409,0,usairways ive done everything still no luck in finding my bag i dont understand how my bag could have been misplaced very upsetting
11410,0,usairways that wasn't my q but thanks wondering why you're the only ones i disguised yours to not call you out  httptcouh6uwuosc0
11411,0,usairways turns into americanair with such difficulty to past loyal customer as a aa platinum flyer usair couldnt be more unhelpful why
11412,0,yes but i will nvr fly w usairways i missed my con flight bc of a coffeemaker on ft1892 couldnt see my father be4 they put him in a coma
11413,0,usairways 40 minutes to put my tsa number in... 40 mins... and stop holding people hostage with requiring a dividends miles acct tsa
11414,0,usairways so i would have to go though the entire process again just to get you people on the phone usairwayssucks
11415,0,usairways really so what does that mean usairwayssucks
11416,2,usairways thanks  can you help remind the agents its ok  ps heard rumors of a streaming wifi tvmovie service you might be installing
11417,0,usairways nope done was supposed to get home at 9pm and didnt get home until midnight neveragain
11418,0,usairways the only way to assist is to actually answer the phone
11419,0,usairways would it kill you to give me 3060 seconds of bad muzak instead of constant commercials while on hold
11420,0,usairways would it kill you to let me put my tsaprecheck number on my reservation
11421,0,usairways would it kill you to not let 3000 miles expire
11422,0,usairways would it kill you to let me know how many minutes i might be on hold
11423,0,usairways a 100 samsonite  totaled not happy not at all
11424,0,usairways i have sent letter after letter and get back nothing but form letters and half baked replys usairwaysssuck
11425,0,usairways the least comforting thing from your pilot after sitting on a stationary plane for 3 hours is i dont really know what happened
11426,2,usairways thanks
11427,0,usairways my number is 2147251966  cant waitlol usairsucks
11428,0,usairways have him call me  i cant wait to see if anything happens  your service really sucksusairwayssucks
11429,2,usairways she also appreciated having her very own hashtag  lucycat
11430,0,scm1133 usairways we hate delays have you tried any of these httptco7stktjxan1 although were not sure what a timbit is
11431,0,usairways big fail on not having curbside baggage in pittsburgh and you charge 30 dollars a bag
11432,1,usairways is it possible to earn dividend miles for a passenger that is not me even if i am purchasing the tickets
11433,0,usairways i hope so too thank you for your help she traveled halfway across the globe and just wants her suitcase
11434,0,usairways would you consider honoring the original fare price if i were to try flight booking problems the ticket again
11435,0,usairways booked an award ticket recently now same ticket is less miles how do i contact you without using the online form or phone
11436,2,usairways you are the best follow me please
11437,0,usairways would be more pleased if you reassess your business practices  goal should be to have passengers on plane as little as possible
11438,0,usairways thats ok just know that ill most likely never book with you again
11439,0,usairways i followed you complaint procedure only to get a run around  your service sucks usairwayssuck
11440,0,usairways i dont mind waiting i mind waiting on a plane when i shouldnt have had to  the airport has more room and you know food
11441,0,usairways that is appreciated  however the system tells you call back late flightr then ends the call  no need to reply thanks
11442,0,usairways why would you board ppl on a plane b4 its their turn to deice why would you have ppl then wait through the hour long process
11443,0,usairways i tried that before using twitter also gave me no helpful information thank you anyway
11444,0,usairways i am sure you are sincere in your apology its disappointing from a customer perspective when you want loyal customers options
11445,0,usairways yeah i know thatbut now ill have to spend almost 500 dollars more on my ticket since the price has gone up over the week
11446,0,usairways yeah either by refunding my money or 2 free round trips to compensate for all the trouble we were put through
11447,0,"usairways 
are you an incompetent airline every day or just days that end in y"
11448,0,usairways there isnt a ticket numberthe transaction is still pending
11449,0,usairways do families no longer get early boarding with young kids  american your new parent gives it to us
11450,0,usairways not patient  originally 1151 and now 441
11451,0,usairways your agent did not say
11452,0,usairways no they could be at laguardia jfk or charlotte i have no idea where they are now tho
11453,0,usairways they said because there was no meal on my flight they would not  what airline serves food anymore update in policy
11454,0,usairways it is the 2nd person when i called again to ask could not catch her name rejected the request
11455,0,usairways must be nice to take your customer service phone off the hook fendforyourself
11456,0,usairways that link is broken but if its the online baggage locator i already tried it and it gave me no useful information
11457,0,usairways spoke on the phone 3 or 4 times but no resolution im still waiting to get my money back but now prices are jacked up
11458,2,usairways thanks for reaching out to me  my gold div no 2k424j0 my flights were changed under confirmation  dnx58v
11459,0,usairways stranded in philly starving and cant get a meal voucher even though your plane had mechanical issue   next flight in 10 hrs
11460,0,usairways on hold for an hourconnected to the wrong department by your automated systemtransferred and now another 45 min amp counting
11461,2,usairways yes and our flight attendant who is wonderful btw secured the tray table so its not flailing about httptcojhxwmutx4g
11462,0,usairways link doesnt work and ive tried tracking my bag several times still doesnt clarify where it is
11463,2,usairways thanks for seating me next to 2 hot athletes this flight is significantly better now
11464,2,usairways thank you on our way to get her bag now  thanks to having that number 
11465,1,usairways how do you give stand by seats to ticketed passengers who you know have a connecting flight 
11466,0,usairways would you guys please send service agents to gate b15 in philly  all the people missed there connections and theres only 2
11467,0,spend 1 hour on hold with usairways 
11468,0,usairways why would a flight arrive late flight or leave when 60 of your passengers have  a connection
11469,0,usairways  last 2 times i checked a bags they were severally damaged   no one answers the baggage call line for status  chairmanlove
11470,0,usairways this is crazy havent spoken to a human yet there has to be a better way httptcomeoalcipdd
11471,1,usairways can i get assistance on flight 611 plane just landed from hpn and i have a connection to atl
11472,0,usairways you got me home 30 hours after you were supposed to i was living in an airport you offered no monetary assistance
11473,0,usairways ive been trying for days  and i dont get hung up on until after i get through all the prompts  what am i to do
11474,0,usairways why not have an option for a call back im just sitting here burning through my minutes waiting for an error to be fixed
11475,0,usairways 2 days and 2 hours on hold the other day charge me double for flights and cant even fix it worst service ive ever had
11476,0,usairways ive been trying to call you for days and every time the system is overloaded and disconnects really  a global company  help
11477,0,usairways also we are in family crisis amp you charge full price for all these flights plus 200 2 change flights even for emergencies
11478,0,usairways wheres my apology
11479,0,usairways thank you but it is sad that she couldnt talk 2 a real person amp kept getting disconnected by an automated msg
11480,0,usairways flight today showing on time online not able to check in called amp told was cancelled flightled put on hold over an hr ago help
11481,0,usairways new tag line but we got you there alive
11482,0,usairways 2 days in a row i call and still cant get anyone on the phone do you actually have any employees
11483,1,usairways announced that people going to fl via charlotte would have to go to a different plane amp gate but it was a direct flight logic
11484,1,usairways just realized my americanair advantage number wasnt used for my flight  how do i get my ff miles
11485,0,usairways does your company see passengers as customers or just 
11486,0,usairways is there a way to have someone contact me when you have an agent available need help flight booking problems an award flight
11487,0,usairways flight is delayed 5 hours no reason given sure love flying with your airline whatajoke
11488,0,usairways so we got her home now we just need her bag is there a direct desk number for savannah
11489,0,usairways i hope so last i spoke to the baggage team they werent sure what city my bag was in
11490,2,usairways thank you busy times
11491,0,usairways my flight was delayed and rerouted and not so much as a sorry for your inconvenience from the checkin agent notimpressed
11492,0,usairways americanair 90 min delay thanks to maintenance issues thanks for wasting a day
11493,0,"usairways 
not one to complain much but really 1 hour 15minutes and still nothing agents or agent  httptcoq5sb0davuy"
11494,2,usairways thanks 
11495,0,usairways thanks for crappy hotel with no food and a taxi bill followed by being on standby for your cancelled flightlation usairways
11496,1,usairways through can you confirm that i havent been charged
11497,0,usairways hey i booked a flight isabelle gramp boston to lax and it said that it charged my credit card but the transaction didnt go
11498,2,usairways you are amazing follow me back please
11499,0,usairways ive been on hold with your divident miles service desk for 45 minutes and thats after being hung up on the first time
11500,0,usairways is useless airways day 2 trying to get home on standby as a result of their cancelled flightlation usairways
11501,0,"usairways 
this is how vacations get cancelled flightled been on hold for 40 minutes still havent talked to anyone failure httptcoef4p0hishb"
11502,0,usairways for a response in 34 days no thanks
11503,0,usairways will never travel with you again this is insanity storms are inevitable but making us hold to just add a lap child badservice
11504,0,usairways any word on flight 1748 getting out of dfw in the near future stuck on plane at gate for over an hour
11505,2,usairways thanks so much
11506,1,usairways i recently moved and got a new license and when i booked my flight months ago i used my old license do i need to change that
11507,1,usairways no this is a systemic problem mail comes from 15369214203 but usairways spf record disallows it dm me for more detail
11508,0,usairways little help to us my husband has been on hold for an hour for something that take 5 minutes to complete
11509,1,usairways i recently moved and got a new license and when i booked my flight a months ago i used my old license do i need to change that
11510,0,usairways we might need a plane to get somewhere but just remember that you arent the only choice makeovertimecustomerserviceplease
11511,0,usairways still cant get through and travel in 2 days ridiculous donthavehighhopes
11512,0,usairways has an spf record error that is causing email from noreplyusairwaysmobilecom to go to spam filters dns admin needs to fix
11513,2,usairways you are the best follow me please
11514,0,usairways so the seat next to me 19b on flight 1943 to seattle has a tray table that is falling off httptcohaj5lkqjw4
11515,0,usairways 2nd time this occurred in 3 weeks im not patient i have no choice  antitrust issue
11516,0,usairways my vacation budget was blown bc of the lack of communication from usairways i will never use them again or refer anyone
11517,0,usairways credit to my bank account for the two days of work that ive missed because of these cancelled flightlations
11518,0,usairways i dont need to rebook i need to know the policy
11519,0,usairways no reflight booking problems necessary i cant afford to deal this kind of unprofessionalism again i would however like some type of credit
11520,1,usairways what are the odds you can get me on a flight with delta so i can actually get to orlando today 2dayslate flight
11521,0,usairways were all standing here and no one is saying anything ill most likely be missing my flight to bwi again httptcojhau4k48yv
11522,1,usairways how long does it take to receive ticket  from americanair for itin booked via httptco79wajk7eyt on us flights
11523,0,usairways that is the most useless tweet ive ever seen out of you
11524,0,usairways this is got to be the worst service ive ever seen with an airline 3 cancelled flightled flights rude employees currently flight delayed
11525,0,usairways so youre going to make me wait that long on the phone line when you can help me  thats part of the problem
11526,0,usairways now over 2 hrs cant wait anymore 2 hrs for nothing now what frustrated usairways httptcobuwjtvuwkm
11527,0,usairways ive called for 3 days and cant get thru is there some secret method i can use that doesnt result in you hanging up on me
11528,0,usairways what is policy on changing flight to different dates once your flight has been delayed
11529,1,usairways i just checked in online for tomorrows flight  thought i should get auto upgrade already got the email saying no seats
11530,1,usairways last name pordes
11531,1,usairways tell reservations to rebook me from 5080 to 5129
11532,0,usairways why arent twitter and reservations connected what do people want reservations duh
11533,2,usairways still not in the air for deicing of plane ill miss connect but customer service was helpfulim hoping to catch the next flight
11534,1,usairways trying to go nashville to london and just have no idea when would be a good time to fly out of nashville right now americanair
11535,0,usairways usairways unacceptable holdtime really httptcoupp41abxrq
11536,0,usairways what do i push to rebook with that 800 number
11537,0,usairways tell the flight from clt to srq 5080 to wait
11538,0,usairways bohnjai they lost my bag phl baggage handlers broke open my bag and stole my camera
11539,1,usairways if there are empty first class seats on my flight at check in why wouldnt i be automatically upgraded
11540,0,"usairways grades for this trip

flight timeliness 
cancelled flightations 
customer service 
flight attendants "
11541,0,usairways thanks means a lot after i was verbally cussed out charged extra for a bag amp then told  i dont feel like dealing with it 
11542,0,usairways stuck in cae need reflight booking problems for next flight possibly dm for more info
11543,0,usairways has the most useless amp rude employees ever at philadelphia airport never again will i fly with them  
11544,2,usairways you all work hard at making sure things flow smoothly keeping positive
11545,2,usairways we are boarding now but have yet to depart  thanks for the response
11546,2,usairways i totally understand the weather just frustrated thanks
11547,0,usairways tell them to get on that please
11548,0,usairways sdfairport  i really needed to be back home yesterday and at work at 9am today been on plane and sitting for an hour peeved
11549,0,usairways gate agents are now working with everyone to resolve connecting flight issues which is my concern
11550,0,usairways 5534 thats the flight i was placed on after original flight to charlotte was cancelled flightled  now 5534 is on 1hr delay
11551,2,usairways thx to gate agt john pascucci for finding us a flight from clt to pvd after our original one was cancelled flightled httptcoyiwlhqhzgp
11552,0,usairways 1st a reaccommodation now a delayed flight for this one  amp the gate agent still hasnt mumbled a word folks getting anxious
11553,2,usairways you are the best follow me please
11554,0,usairways  please dont go to the check in process americanair uses at mco its an absolute disaster
11555,0,usairways how about a phone  to talk to a real person
11556,0,usairways over 4 weeks since you took our money and left us stranded 9 hours from home had to rent a car and you still have not helped us
11557,0,usairways i gave up httptco2edgc6tbls
11558,0,usairways ive been on hold for one hour and four minutes for your reservations line how can you possibly do business this way
11559,0,usairways lack of communication with other offices the customer amp yall never update ur systems u guys are 2 established 4 this mess
11560,0,usairways u guys get too much  and too many customers  to be fucking up as badly as u do
11561,2,"usairways americanair svllindia provides you the best logistics experience for people all over india
mumbai surat navimumbai"
11562,0,usairways after last night in charlotte nc im seriously debating never flying you again 50 minute on the tarmac connection leaves
11563,1,usairways hi  could you protect me on us 445 just in case still on ground with no checked luggage but still a chance i can make original
11564,0,usairways great but that still does not help me
11565,0,usairways forsythfactor hope for no weather delays no help to reroute and your on your own for lodging non stop is the way to go
11566,0,usairways why didnt you reroute bos to jax via dca through clt instead forcing an overnight dca passengerslose
11567,0,usairways i appreciate the hard work still i gave up after gthour dsearls
11568,0,usairways my luggage was delayed im looking for compensation since you know you charged me for it then forgot it
11569,0,usairways americanair stranded in cold texas and getting sick because you overbooked the flight and gave my seat away gooutofbusiness
11570,0,usairways worst experience ever unable 2 help over phone and told at last min cabin crew unavailable for flight never again usairways
11571,0,"thanks ""usairways fispahani weather disruptions have caused some of our crew to run late flight were sorry for the delay to your flight"""
11572,0,usairways 325 minute delay  this is absurd feel free to provide credits httptcoe09kej9bv1
11573,0,usairways fuck you
11574,0,usairways not even on your dime and free tickets  worsttraveldayever
11575,0,usairways disappointment making own arrangements for me amp my sleeping toddler with zero assistance from usair is maddening
11576,1,usairways thank you
11577,0,usairways thanks we did see an agent unhelpful some got vouchers others did not for unexplained reasons
11578,0,usairways 25 mins after the scheduled departure and still sitting in terminal communication would be lovely httptcopkaxunyfn2
11579,0,usairways this day has been a disaster rude employees no help amp now no hotel not flying with you again amp i fly alot dallasraisenow
11580,0,usairways traveling with 2 year old would appreciate you holding up your end of good business and hosting us in our unanticipated layover
11581,0,usairways missed flight connection due to flight attendant delay yet no voucher on your part fail
11582,0,usairways of course never again tho  thanks for tweetin ur concern but not doin anythin to fix what happened ill choose wiser next time
11583,0,usairways i absolutely knew you would try to blame weather to deny us vouchers in phoenix totally false was a crew issue
11584,0,usairways half an inch of snow in charlotte overwhelming
11585,1,usairways on the phone now looks like global
11586,0,usairways already filed a report personally at the airport however they have no idea where it is even with a tracking number
11587,0,usairways already called no other options flight is being reimbursed never again you are unreliable for business travelers
11588,0,usairways your saving grace was our flight attendant dallas who was amazing wish he would transfer to delta where i would see him again
11589,0,usairways that link leads to a website that wont open on a cell phone  good job shocking that your airline is folding
11590,0,usairways my flight us558 got cancelled flightled on 216 due to lack of flight crewi was told that id be reimbursed for hotel who do i contact
11591,0,usairways no need for apologies just an unfortunate situation  there is no up date ive landed but was suppose to land at 5
11592,0,usairways 45 minutes means no public transit home and an expensive cab promises doesnt make up for it
11593,0,usairways my sister was supposed to leave at 10 am to go back to al shes only getting to nc now are you kidding me neverflyusairways 
11594,0,usairways she just did but really how drunk does someone have to be before you stop serving them
11595,2,usairways you are the best airways follow me please
11596,0,usairways 5 hr flight delay and a delay when we land  is that even real life  get me off this plane  i wanna go home  3 heel clicks
11597,0,usairways flt 4439 is on the ground but you dont have a gate for us at dca why is this happening
11598,2,usairways shout out to the redheaded gate agent for flt 3389 from dca to chs at 710 tonight didnt get her name but she was great
11599,0,usairways im sick of living in an airport getittogether
11600,0,usairways now the jfk baggage office has actually run out of paper hotel vouchers thislinehasntmovedforanhour
11601,2,usairways dude named shaquille at the desk in charlotte was incredibly professional and helpful vs some crazy angry people tonight
11602,0,usairways  really u gave 6 scotch on the rocks to an out of control drunk and would not let my sister change seats when he was grouping her
11603,2,usairways awesome usair tysvm lt3
11604,2,usairways thank you
11605,2,usairways  that would be lovely you have great people working in your organization
11606,0,usairways only the jfk baggage office is open to help rebook all of us on cancelled flightled flight 3121 to dca shameful
11607,0,usairways hey let flight 1874get to the gate  hours late flight and no fate with dozens of kids on board
11608,1,usairways me too me too
11609,0,usairways a flight update doesnt help when we are waiting 20 min at our arrival waiting for a plane to leave our gate who can i write
11610,2,usairways tyvm usair happy night lt3
11611,2,usairways thanks its hectic for everyone but their actions dont represent the company well imo
11612,0,usairways husainhaqqani mr husain u shld protest as well when one of ur party member rehman malik delayed a pia flight for hours
11613,0,usairways not good been on hold for 1hour 2xday since sun to book 1way flt dividend miles agents send me to on hold hell furious
11614,0,usairways im sure you dont but question still remains why we only found out at 820 that crew wont come before 950 for 810 flt tks
11615,0,usairways not too impressed with your airlines but i would feel a lot better flying with if you upgraded me up to first class tomorrow
11616,2,usairways  glad to be home and that your great people got me home safely sad for others who didnt get back bc of scheduling problems
11617,0,usairways how about an update 2hrs delayed this obviously isnt up 2 date havent boarded httptcol7lwjazioa
11618,0,usairways noltnancy what will be is a what may bewhat issucks fail
11619,0,usairways your whole handling of this was a jokeboston logan had one little old ladyone handling all the customers httptcodh2rfuijyp
11620,2,usairways will do i appreciate the response
11621,1,usairways erickofiejones how long are billing cycles
11622,0,usairways on hold for 123 all because they wont let me use a companion voucher online httptcodphqrgkdoa
11623,0,usairways and no one has been at all helpful i will never fly this airline again neveragain spreadtheword
11624,0,usairways no they wont because after 5 hours of holding i had to give up because i couldnt borrow the phone any longer 5 hours
11625,0,usairways ive been sitting in the charlotte airport for 4 hours waited for crew and now maintenance  neveragain
11626,0,usairways delayed my flight 3 times before cancelled flighting it had angry and rude workers and are now providing no helpful service at all
11627,0,usairways my daughter is stranded in charlotte because us airways cancelled flightled her flight tonight  completely dissatisfied with usairways
11628,2,usairways thanks to kevin and team at f38ish at phl for some great service recovery tonight appreciate it
11629,0,usairways commitment to excellence is 2b praised can get you to the wrong city 2 days late flight or the right one 3 days late flight customerservice
11630,0,usairways car services to and from the hotel food hotel cost bc of cancelled flightlations fall on the customer with last minute notifications
11631,0,usairways im amazed at the lack of communication with the passengers
11632,0,usairways when i told csr i would close acct he couldnt care less
11633,0,usairways beware  barklays bank has terrible cust service will not assist only know to go by badly written bookin english
11634,0,usairways they call weather an act of god and refuse to help i have my wife and 3 kids and they have no sympathy
11635,0,usairways bad weather shouldnt mean bad service
11636,0,usairways stuck in charlotte being treated like a nobody by staff
11637,0,usairways flights keep getting delayed and cancelled flighted with no information worst customer service ever
11638,0,usairways what does your reservation is out of sync mean on hold w customer service 12 min and want an idea what is up
11639,0,usairways sits on a throne of lies
11640,0,usairways wheres my bag  you called at noon promising it today would like an update like your website promises  i need that bag
11641,0,usairways flt 470 tampa to clt is very late flight gonna miss conn to bos what can you do
11642,0,usairways im on the flight finally in the air not enough food to feed customers no movie or entertainment on a 5 hr flight
11643,1,usairways i just hope that pilot had a good day off
11644,2,usairways thanks for your help i left a message for dca lost and found fingers crossed we find it
11645,0,usairways is the worst airline i've ever flown on you guys have treated me like garbage today
11646,0,usairways only water on flight 763 to dca this is the first time ive ever seen this happen executiveplatinummeansnothing iwantcoffee
11647,1,usairways eh it happens i think ill survive  thanks
11648,0,usairways i have a voucher from a past trip that was delayed i thought i had to talk to someone on the phone to use it is that not true
11649,0,usairways i did but it wont help cant believe you wouldnt take full fare for first class and gave away to platinum member profits
11650,0,usairways 1 12 hours on hold to customer service without anyone answering is more than ridiculous
11651,1,usairways  im in the cust svc line  your charlotte nc agents better be in their a game
11652,1,usairways and if the flight is full
11653,0,usairways been delayed three times now finally boarded been waiting 20 minutes now being told the plan has to be completely powered down
11654,0,usairways 4 hours 4 hours four hours  its like this is a joke to you
11655,0,thanks to usairways my trip is all screwed up ive had to move meetings and a dinner and im still not out of nyc yet
11656,0,usairways i dont need to check status of my flight because i was on the plane and you had a door malfunction get it together
11657,0,usairways freaking out about the fact you are fixing the engine from charlotte to orlando longday
11658,0,usairways i was told there is no record of my refund  can someone please help me this has been a long day
11659,0,usairways i tried speaking to multiple people at your reservations desk after 30 min on hold waivethefee poorcustomerservice neptune
11660,0,usairways being put back on hold for what has now been an hour is completely unacceptable
11661,0,usairways stop reposting same autoresponse  that was return flight home imateacher couldnt get to rsw  neptunewaivethefee notmyfault
11662,0,usairways contd they put her on 7 pm flite tonite i think shes on now worst customer service ever u need to fix it
11663,2,usairways  thank you glad to be heading home great people at your call center
11664,2,usairways thx 4 replying after trying 2 get thru many times amp vmail or people hanging up on us we talked 2 techcontd
11665,0,usairways my flight booking problems c68ld9 just times out when i select it under manage my flight booking problems for months now i have emailed but no response help
11666,2,usairways ha  youre fun
11667,0,usairways ur service is so shitty pilot never showed up so we waited hours because another pilot was supposed to come but didnt cancelled flighted
11668,1,usairways how long is that flight httptcobcwckwtnle
11669,2,usairways flying high thanks
11670,0,usairways ticket couldnt be used bc unable to get to departing dest rsw bc of blizzard in bos told only way to use credit is 200 fine
11671,0,usairways if i cant get through to reservations how can they take a look 2 hour hold times are not reasonable in any industry
11672,0,usairways 3 hours on hold oh wait for less than 5 minutes a useless csr talked to me and put me back on hold for the last 30 minutes
11673,2,usairways thanks it would be better from the gate agent at c14 in charlotte boarding flight 1791
11674,0,usairways flt 5302 clt to day supposed to depart 551 the 620still no crew schedulecontact the pilot
11675,0,usairways so i ask for ice and the attendant snaps i dont have ice on this cart not 5 min late flightr 2 cups of ice to the people 2 rows ahead
11676,2,usairways thanks
11677,0,usairways ive been waiting for the callback for eight hours how much longer
11678,0,usairways 2 and a half hours on hold hope it feels good to be a steaming pile of shit  americanair paid far too much for you
11679,0,usairways  redeemed themselves  flight out at 744 had to call and negotiate  but thank the lord im heading home
11680,0,usairways total bs i offered to pay for a full first class airfare told sold out 3 seats and they gave the seats to others crap
11681,0,usairways i been on hold with u for 40mins wasting my time and  amp i dont appreciate it wheresthecustomerserviceat httptcophi2ifnjit
11682,0,usairways it was us 893 the gate was open after about 50 mins waiting what a great way to finish an 18 hour delayed arrival
11683,0,usairways strikes again emilylyonss  i strongly suggest you live tweet your ordeal their media team appreciates the updates 
11684,0,usairways flight 4524  first a 2 hour wait for a deadhead crew  then deadhead crew takes overhead bin space paying customers annoyed
11685,2,usairways with the weather mess in the south i missed my connection in clt impressed though with the cust serv phone reps today
11686,0,usairways and really its a middle initial versus middle name all else the same not spending my time on your computer issues
11687,0,usairways very disappointed i wasnt allowed to change seats after checking in early online for a flight tomorrow morning
11688,0,usairways theyre all reservations numbers and none are in hungary and my phone not working here you make it too difficult
11689,0,usairways 8 weeks to refund this ticket  0372389047497  totally unacceptable  fix this or ill put it on blast on social media and tv
11690,0,usairways yes i can pay out of pocket that us not helping me for loosing my first class ticket to coach   i want resolution or a comp
11691,2,usairways frustrating daysno flights home changed airlines thank you phl usairway employees amp united for help getting me back to iah
11692,1,usairways satesq theres only one flt phlcrw per day
11693,0,usairways americanair your staff members are looking at me like i have two heads check your own websites httptco8hh0c63tie
11694,1,usairways i will be traveling from lax to clt to hts i have been rebooked for tomorrow due to the travel advisory
11695,0,usairways this flight was for my brother he has been rebooked and i was able to give my info over the phone to get him a pass to the club
11696,2,usairways flight  604 thanks
11697,0,usairways flight 4524 delayed for 2 hours for a deadhead crew  lets make 150 paying customers wait that is great service usairways
11698,0,usairways if ur going 2 charge 20 for wifi make sure it works brutal dialup b a 100 by the time things load theend goodday
11699,0,usairways is anyone working today anyone want to pick up a phone
11700,0,usairways ive been on hold for over 90 minutes theres a lack of quality service here  nobody cares that i hate your shitty airline
11701,0,usairways stranded ernievigil phoenix w broken foot  both my flights fd sunday for sickcrew  cancelled flighted my mechanics flight today
11702,2,usairways you are the best airways follow me back please 
11703,0,usairways its the rude and arrogant gate personnel uncalled for unprofessional theworst
11704,0,usairways wont waive fees for flight cancelled flightlation due to neptune to use credit 200 fee couldnt reach destination bostonbbb notmyfault
11705,2,usairways thank you and thanks for being so accommodating
11706,2,usairways you are amazing you are the best follow me please 
11707,0,usairways feeling helpless at tanpa airport how can i talk to someone flight delayed 4 times need help missed connections will be prob
11708,0,usairways wont waive 200 fee due to neptune cant use credit wo paying fee couldnt get to destination to use their tic waivethefee
11709,0,usairways no wonder you are the lowest rated airline in america shameful usairways
11710,0,usairways how are you even still in business i have been trying to call for hours this is pathetic
11711,2,usairways thanks
11712,0,usairways wow this airline is a joke absolutely horrendous customer service you guys should be ashamed
11713,0,usairways flight cancelled flighted because of neptune could not get to my destination notmyfault  waive200fee ripoff poorcustomerservice
11714,2,usairways you are the best airways follow me please
11715,0,usairways  if you can waive a fee at time of cancelled flightation you can waive it at a future date usairways ripoff poorcustomerservice
11716,0,usairways flight 654 sitting at jfk with delays for 312 hrs no employees to load bags terrible
11717,0,usairways i have been rebooked but it has been handled very unprofessionally cancelled flightations happen but the disorganization is uncalled for
11718,1,usairways conf number fmjtyl delayed  any chance of getting an earlier flight fll to phx
11719,0,usairways i have now called 12 times in the last three days thats unacceptable im willing to wait on hold but thats not an option
11720,2,usairways you are amazing you are the best follow me please and i follow you back
11721,0,usairways ive been on hold for over 2 hours need to rebook a flight please help
11722,0,usairways it was 9o and some of us had left coats in our luggage in anticipation of cramped overhead bins 
11723,0,usairways im traveling around the world until the end of the year 800 numbers do me no good
11724,0,usairways i dont know ive tried to call for confirmation but calls arent going thru can you let me know
11725,0,usairways can i get free wifi since the flight 1808 was cancelled flightled
11726,0,usairways was rebooked but sucked big time crappy layover customer service very subpar
11727,2,usairways sending thanks to employee freddie in phl admiral club a east for allowing me to give a day pass to my sibling stuck there today
11728,0,usairways have done that sadly no flight from clt has gotten to ind today and we head back to tampa tmrw
11729,0,usairways holding 30 min and listening to your shitty ads on repeat for your credit make me hate your airline even more  delta is better
11730,0,usairways i would be on my way but   wether has delayed yet again love the charlotte ice storm  good luck with mad customers
11731,0,usairways please staff your flights approproately our entire flight is delayed because fa isnt here i shouldnt have left delta
11732,0,usairways tooooo many cancelled flightations my chain of command hates me now
11733,0,usairways  you cancelled flightled both my flights and refused to give a voucher despite no flights for 2days usairways neveragain
11734,0,usairways i just think if i am staying w your airline amp rescheduling a flight i shouldnt absorb a fee that is the cost of 12 my flight
11735,2,usairways thats why u guys are my 1 choice
11736,2,usairways thanks 
11737,0,usairways i'm cool with weather delays etc but lying and deceiving passengers to keep them from changing is reprehensible yousuck
11738,0,usairways i just want to get home before wednesday joke is over 50hrs of cancelled flightlations and delays is enough
11739,2,usairways how about a drink voucher for the next flight winkwink
11740,2,usairways nice touch with using my first name  very intimate  ill be filing a claim soon to be reimbursed have a us airways day
11741,0,usairways the airline is embarrassing itself i get that bad weather isnt your fault but your response to it couldnt have been worse
11742,0,usairways any updates on flight 5202 from orf to phl no one at gate  
11743,0,"usairways yes works in firefox 

can do everything but finish purchase button turns gray never submits for a couple weeks now"
11744,0,usairways 25 hours late flightr and the flight has been cancelled flightled you gotta work on your internal communication skills
11745,0,usairways had a horrible experience flying from montego bay to philadelphia on 211 125 2check a golf bag constant selling inflight
11746,0,usairways told no gates open at ord needed to wait 20mins still waiting after about 4 mins
11747,0,usairways and its 322 with no sign of boarding can i please get another update
11748,0,usairways still cant get a real person on the phone to book a flight ready to just go with jetblue since they care usairwayssucks
11749,2,usairways after missing my flight and reflight booking problems 2x i just walked onto another flight and my phone was still on the seat
11750,0,usairways great job communicating to the passengers flight 1855 doesnt exist anymore httptcohlzahxkdsn
11751,2,usairways thanks travis at phl a east checkin for knowing baggage policies skis amp boots count as 1 teach your mgr who didnt know
11752,0,usairways thx for responding  when bags came there was mad rush towards end of jetway--why not just put thru baggage claim
11753,0,usairways americanair  we are on usaa flight 4443we  arrived at dca at 212 waiting on our gate 33for apx an hr now no update
11754,0,usairways  have an agent with reservations contact me instead of asking me to waste my time by sitting on the phone for hours
11755,0,usairways if you believe in keeping your customers happy especially after a mistake was made on your part
11756,1,usairways would love to combine aa and usair accts unfortunately one has my middle name amp one has middle initial wont allow change
11757,0,usairways i had a rep 10 min in who said she couldnt help so transferred me to dividend miles customer service
11758,2,usairways right on up up amp away 
11759,0,usairways your customer service stinks trying to book a flight for hours now and keep getting hung up on usairwayssucks
11760,1,usairways please please please let my plane back to the gate so i can get off as i will miss connection due to clt closing 2034
11761,0,usairways weve flight 4443 been sitting on the tarmac of dca for a while now waiting on a gate can we just use another gate
11762,0,usairways i hope flight 1855 is not being delayed because flight attendant didnt come to work nobackup
11763,0,usairways you made us miss our flight first class now i cant even enter the admirals club  not happy  dm me to fix this
11764,0,usairways can you please dm me my flight has been delayed going into clt which will force me to miss my connection to lga at 1005pm
11765,0,usairways on hold for 2 hours you know what just keep my money
11766,0,usairways charging 200 2 change a flight is a rip off the reason i have 2 is out of my hands amp i want 2 reschedule same flight but in july
11767,0,usairways flight 1808 is not leaving at 245 because we havent even begun to board yet please update your website asap
11768,0,usairways jackkairys 22 and another sent him to the wrong lineoh and the kiosks werent working thanks
11769,0,usairways also your employees were less then helpful when jackkairys was checking his bag two just left their desks completely 12
11770,0,usairways the phone number the gate gave me doesnt work either what is your customer service phone number
11771,1,usairways done
11772,0,usairways jackkairys your site clearly explains we are allowed a carry on this was allowed at pit but not bos how does that make sense
11773,0,usairways never in my life have i dealt with such poor customer service irresponsible staff and lack of care lgaiah day 2 baggage in nc
11774,0,usairways thks 4 tip seems like a workaround rather than a customerfriendly solution they should have an easily accessible email
11775,1,usairways unfortunately not i think i watched it take off from the bus rebooked for a late flightr flight now planestrainsandautomobiles
11776,1,usairways i was supposed to be on flight 1861 from charlotte to rdu  820pm yesterday is the same flight scheduled for departure tonight
11777,2,usairways thank you so much its been a very stressful day
11778,0,usairways me too in the future have a better harsh weather preparedness plan so much of your staff called out that everything snowballed
11779,0,"usairways if i couldwanted to call i wouldnt use the internet to make a reservation

site wont work on chrome on several computers"
11780,1,usairways darn it first in line for no upgrade wish i understood the policy  httptcoxgpaayfdwt
11781,0,usairways waiting for my luggage on flight 1923 is there a delay
11782,0,usairways will you please update your website with the most current flight status and update your customer service phone  on google thx
11783,0,usairways flight booking problems a flight using credit from a previously cancelled flightled flight cant get thru on the phone and cant book online help please
11784,2,usairways absolutely the staff was amazing
11785,0,usairways you are horrendous  pull your shit together
11786,2,usairways haha  that will indeed be a great day
11787,0,usairways i want my money back now were sitting on the runway after a 2 hour delay waiting for the baggage to begin loading
11788,0,usairways how is your gate agent gonna tell me my flight is on time when its 5 minutes past departure time and the previous flights plane
11789,0,usairways this is the aforementioned pilot americanair sure you want to merge with these patron hitting hoodlums httptcoc24cefa9pl
11790,1,usairways  my flight was 3729but i left my phone on the plane or the shuttle 
11791,2,usairways thank you i tried that and they said they didnt have it anywhere else to try
11792,0,usairways americanair  best u could doi might get my refund within 2 billing cycles months of u guys asking for another chance im done
11793,0,usairways and americanair  4 days of cancelled flightations i have driven to 3 airports in 3 different states spent more on gas than my flight
11794,0,usairways then why did my whole team be able to put there carry ons under the plane
11795,2,usairways customer service at its finest
11796,0,usairways no speciifc email 1500 character limit for complaints is aaus customer complaints adopting the twitter model
11797,1,usairways please hold 3923 i can see it just cant get off my first plane quick enough
11798,0,usairways please hogs my next flight for me im waiting on a bus to get me off one plane so i can run to the other it leaves in two min
11799,2,usairways fabulous  thank you so much looking forward to taking to the skies with you 
11800,0,usairways we r rebooked got conflicting info abt baggage y no extra plane batteries on hand y no comped admirals club for 9 hr wait
11801,0,usairways dont tell me that tell me what i can actually do to reach someone i dont mind being put on hold but it wont even do that
11802,0,usairways no i missed the funeral so i had to take a train back to newark
11803,1,usairways what is the baggage allowance on flights from glasgow to the us  thanks
11804,0,usairways americanair what a joke of a company today reminded me why i never book with you
11805,2,usairways -- i had exceptional service on flight 403 from ind to phx
11806,0,usairways its be nice to take a flight and have some level of consistency  service from the flight attendants quality control
11807,0,usairways travelling from pwm to atl on sunday that flight got cancelled flightled and my new flight is cancelled flightled and got disconnected when reflight booking problems
11808,0,usairways i believe you but in all seriousness whats an acceptable time i should have this expense on my name that wasnt my fault
11809,0,usairways cust serv reps who are unable to change reservations in your system check in unaware of cancelled flights that i got word on night before
11810,1,usairways is there any way that you could hold flight 628 in clt my husband is stuck in the security check line flight scheduled for 1pm
11811,0,usairways issues are not with people who r nice or storm emails with wrong phone numbers auto rebooked flights to non connecting cities
11812,0,usairways missing my reservations due to a cancelled flightled flight make it right by giving me first class tomorrow make your customers happy
11813,0,usairways its not a consolation because my bags are somewhere else which is a real impediment to me going on a different vacation
11814,0,usairways any tips on getting a hotel that your airline wont get for any of us even though we were told that wed make our flight
11815,1,usairways i left my sons duke hat on flight 1761 last night it says mason on the back any way of locating it thanks in advance
11816,1,usairways will my known traveler no transfer over from americanair  when i check in at t24 as an aa elite i can get choice seats
11817,0,usairways i booked a flight yesterday but didnt receive an email confirmation and i my dividends number isnt registering please help
11818,2,usairways crew keeping safety top of mind in clt httptcoa0yosjhzmc
11819,0,usairways amp there are seats together they just have fees seems if im taking a 5am flight the least you can do is wave the 10
11820,1,usairways im researching a flight amp noticed a small issue wclass of service between your site amp other sites could reservations help me
11821,0,usairways i need someone from management to contact me i was flying to a funeral wont make it now to add to my pain they want me 2 pay
11822,0,usairways just contaced eyewitness news about the ripoff the cancelled flighted now they want me to pay
11823,1,usairways how can i change without penalty and not have to call customer service
11824,0,usairways when i call it says yall are too busy and to call back late flightr  this is terrible customer service  what will you do about it
11825,0,usairways they charged me for a flight they cancelled flightled unbelievable and unheard of
11826,0,usairways i was completely ripped of by us airways today never fly this airline  i am contacting my local news
11827,0,usairways i cant believe that you would refer me to a number no one seems to be getting through really i need help asap
11828,0,usairways hundreds of people in line and less than half the desks being manned at clt help
11829,0,usairways why is there no contact email for customer complaints
11830,0,usairways now i am probably going to miss my connection in charlotte so i will have to drive home for the funeral
11831,0,usairways flight 2069 from jfk to charlotte then 3750 from charlotte to birmingham 2 previous flights to hsv were cancelled flightled
11832,0,usairways still crickets from customer service
11833,1,usairways flight 3900 fro orf to phl
11834,0,"usairways 
that is not an excuse to have such a poor website flight booking problems options my yearly vacation is about to fall through ubetter do smth"
11835,0,usairways the phone line disconnects how can i be in the queue to be answered when the phone line simply disconnects when i call
11836,0,usairways want to bump up my seet to first class for two cancelled flightlations in 24hrs what a joke
11837,0,usairways  to arrive the plane im sitting on needs to take offwish someone would tell us what the holdup is
11838,0,usairways this is dating back to nov i have been sent back and forth between you and edreamsen its a disgrace
11839,2,usairways will do hoping for a voucher for a future flight optimistic
11840,0,usairways i didnt even leave the airport and you sent 2 of my bags to philadelphia
11841,0,usairways thanks for the info but have been trying for over 24hrs and no luck flight dep today need 2 change 2 tomorrow or thursday
11842,0,usairways tried twice today on hold for 30 min each time i have things to do so cant live on hold dealing w your customer serv failures
11843,0,usairways no warm weather hubs means no mexico for us  and i cant go anywhere else since you lost my bags i hope you attempt to rectify
11844,0,usairways no kidding oy
11845,2,usairways thanks
11846,0,usairways thank you for blowing my vacation couldnt get me anywhere today to make my reservation and also lost 2 bags of mine
11847,0,usairways been trying to talk with a dividend miles rep for 2 days now i have been holding for over 2 hours each day what are my options
11848,0,usairways and it still says its on time on your website btw
11849,0,usairways your customer service is horrible
11850,0,usairways i expect something more than telling me to see an agent to rebook my flight
11851,0,usairways you have the ability to switch my flight to americanair but you cannot tell me where my bags are
11852,0,usairways i did and its been a disaster you had me sitting on the runway only to bring the plane back to the gate smh
11853,0,usairways no we havent because weve been in the same line at the service desk for an 1hr and 12 now in the same spot
11854,1,usairways on your website and on your boards at logan it said it was on time so we went through security and got to the gate 2
11855,0,usairways i got up at 2 am for a 5 am flight from bos to charlotte which i found was cancelled flightled once i got to the gate 1
11856,2,usairways please give tara g a pat on the back and praise  she was very very helpful  she is at phl member lounge
11857,2,usairways  thanks i hope i get to my destination
11858,0,usairways  well its 1145am and just got an email that my 11am flight is delayedthats not right
11859,0,usairways how soon is possible i boarded the plane the 1st time at 630 am and it is now after 1130 am and im still where i started
11860,0,usairways your chairmans phone is down what other number can i use
11861,0,usairways americanair you make spirit look like the gem of air travel you havent handle this winter storm very well
11862,2,usairways thanks for the reply hoping everything is cleared up in charlotte by monday
11863,0,usairways it takes a month
11864,0,yes i filed a report in atlanta my bags are in charlotte nc 24 hours late flightr and still cant find my luggage  usairways
11865,0,usairways it was supposed to be a carry on and in pittsburgh  coming to boston it was a carry on
11866,1,usairways you need to contact me asap furious
11867,0,usairways cant even get on hold to wait to speak to someoneawesome
11868,0,usairways almost 4 hours and coin now understand higher call volume but this is unacceptable
11869,0, usairways its been cancelled flighted your sm response is slow
11870,0,usairways i've had my flight cancelled flightled twice now and after 5 minutes of automated questions the phone just goes to a busy signal help
11871,0,usairways great job today in ruining 45 peoples vacation thanks to your incompetent pilot and staff we have all now missed our flights
11872,0,usairways your service has been awful in boston and i had to pay 25 extra dollars than i was supposed too i am very dissatisfied mad
11873,0,usairways we are on the 2pm flight fll to phl and then connection to man however with the delays we might miss it can we go earlier
11874,0,usairways i have been on hold with your gold reservations line for over 3 hours now flight cancelled flightled trying to rebook
11875,0,usairways we have no choice but to pay another 50 to go to the airport in the hopes that we will be treated better by a rep
11876,0,usairways reservations had me on hold for 2 hours only to hang upsmh 
11877,0,usairways americanair how r u supposed to change flights when u cant get thru to reservations onehouronhold
11878,1,usairways hows us 1797 looking today
11879,0,americanair why would i even consider continuing your point program when i received no perks or continued bad customer service senseless
11880,1,americanair weve already made other arrangements ourselves
11881,0,americanair thanks for getting back to me but i will find other airlines in the future
11882,0,americanair why would i pay 200 to reactivate my points that are only useful for certain flights that arent even worth 200
11883,0,americanair stranded for 24 hours in mia patrick casimir has been the only aa staff to apologize for the great inconvenience unreal
11884,0,americanair no thanks  as i said being denied miles that expired one week ago was the last drop for me plan to avoid aa as possible
11885,0,americanair sorry so late flight responded to your dm
11886,2,americanair believe me i understand flight 2955 was originally booked for sunday flight was cancelled flighted and rescheduled for today
11887,0,americanair aa employees were rude and unwilling to help 10000 miles is a rotten cherry on top of a dog shit sunday nocareforcustomers
11888,0,americanair mold on my flight us3825 filthyplane hopeidonotgetsick httptcozik2uoxgnw
11889,1,americanair 767 seconds from touchdown at madrid airport in april 2013 avgeek httptco1ywxrfn0gr
11890,0,americanair i slept in the miami airport due to mechanical issues and was given 10000 bonus miles to try and make it right slapintheface
11891,1,americanair is the new 945 time confirmed or it may get cancelled flightled traveling with kids need to be certain thx
11892,0,americanair 1hr 46 min cost of flight change 788 was 188 2hrs ago bf drop call cancelled flighted flight asked 4 refund
11893,0,americanair its not just frustratingit was paid for how do we get a refund
11894,1,americanair dm the locator code thanks
11895,2,americanair thank you
11896,0,americanair i sure hope you all can fix usairways good luck their service sucks nexttimeiwillflysouthwest
11897,0,americanair thanks for no fresh food on my cross country flight and for making my connection so close no time to eat tpadfwlax
11898,1,americanair my flight got cancelled flightled from grk to dfw then to lex for tomorrow and i need it rebooked
11899,1,americanair do you have any sort of live chat feature were in the uk right now and that call would cost us alot 
11900,0,americanair your planes made me miss 2 connections in 2 days thanks for nothing
11901,0,americanair i purchased main cabin xt for f1571aus flight was cancelled flightled and i was rescheduled on 1600 with regular seats credit
11902,1,americanair just disappointed with the flight booking problems process and add'l fees to sit together on a more crowded flight not impressed so far 
11903,2,americanair thanks
11904,0,americanair thx for responding i cant watch 2 mins of this film wout it cutting in and out 4 prolonged prds of time beyond frustrating
11905,1,americanair i did
11906,0,americanair can you connect me to a person without having to wait 2 hours on hold i still havent been able to resolve the problem
11907,0,americanair r u serious 304min delay with americanairlines aa2444 ohio  dallas missed my connecting flight httptcodnmsblzumr
11908,0,americanair you are jumping the gun and cancelled flighting flights that couldve made it before the snow now more cancelled flightlations its ridiculous
11909,2,americanair i might look into that my wife travels much more than i do could we both use the membership
11910,1,americanair thank you you too
11911,1,americanair what happens when you combine top chef amp the beauty of san miguel de allende my late flightst food blog  httptco7t1rdrcre6
11912,2,americanair great thanks followed
11913,2,americanair this is exactly why ill be flying aa from dullesairport to dallas only airline i trust
11914,0,americanair this doesnt address my issue i am on hold for 30 min to speak with an agent
11915,2,americanair got another flight thanks you
11916,1,americanair u r horriblewent online to cancelled flight flightno button4thatcalled cs ampwait time 40 minsampput in my 800calledampit hungupnohelp
11917,0,americanair submitted a case to aa customer relations two weeks ago no word ever since whats the point of even having cr
11918,0,americanair if by near the gate you mean sitting on the plane for almost 2 hours then yeah
11919,2,americanair i dont think you should help him at all based on his behavior the voucher and cot seem like enough lol 
11920,0,americanair still waiting for a flight i should get my money back
11921,0,americanair i cancelled flighted my flight i really don't need this much trouble
11922,0,"""americanair andrewwasila were sorry you were uncomfortable andrew what can we do for you"" sma"
11923,1,americanair hi can you please ticket my award ticket the status is on request now thanks
11924,2,americanair got back eventually was a rollercoaster once i got to the airport amp got to speak to someone things got fixed very quick
11925,0,americanair thats 16 extra hours of travel time missed vacation time and now you guys are messing with my professional life
11926,0,americanair checked in on app since yesterday confirmed upgrade amp carry on got to counter amp manager upgraded somebody else on my seat
11927,0,americanair trying desperately to get my boyfriend booked on the same us airways flight as myself for the same price can you help
11928,2,americanair yes yes yesso glad to be headed home
11929,0,americanair dont worry ill be sending a letter with what i expect from you for compensation i fly twice a week wyou guysfor now
11930,2,americanair thanks
11931,2,americanair thanks keep me updated just hope i make either of my connections to killeen tx
11932,0,americanair i have been on hold wcustomer service line for 68 minutes  this after i was on phone with an agent for 35 min bf call droped
11933,0,americanair i tried to book a rwrd and was told i couldnt bought tix on usair now aano choice didnt bother to  aadv with this svc
11934,1,americanair did you know that suicide is the second leading cause of death among teens 1024
11935,0,americanair narrowly made standbylots of snags this trip
11936,1,americanair pbpinftworth iphone 6 64gb not 6 plus
11937,0,americanair i ordered it as i always do but on a 9hour flight delayed for 4 hours it was worse than ever before when you forgot my meal
11938,2,americanair thanks so much
11939,2,americanair robertdwyer aa doesnt charge any fees to change award tickets as long as the origin destination amp award type remains the same
11940,0,americanair i need a flight out tonight isnt there anything else
11941,2,americanair thank you for the confirmation
11942,0,americanair spent 8 for the choppiest feed of whiplash ever americanairlinesfail iwantmymoneyback
11943,1,americanair ok i will call them likely tmrw uk time to question the process getting the change charge reversed due to a bereavement
11944,0,americanair  please find my bag in singapore for three days already without my bag last known destination lax tag 580815 please help
11945,0,"americanair ""inconvenient"" is such a convenient word"
11946,0,"americanair
 your response could have made all the difference it could have made the situation better no trustget lost like my bag"
11947,0,americanair delayed on the way to puerto rico and delayed on the way back to new york this is disgraceful
11948,0,americanair thats okyou may keep my 25 and lose my bag with no info but you no longer have my trust bad way to handle this
11949,0,americanair come on i just want to go home i cant miss another day of work stuckinmemphis texasisclosed
11950,1,americanair here is the photo  httptcovmquurzupw
11951,0,americanair you guys are killing me httptco22ipgeicsm
11952,2,americanair aww cool its nice to know they are still up above my head then one of my faves
11953,1,americanair whats the status of flight 1357 out of sju
11954,1,americanair would love to dm you but my twitter app says youre not following me and i cant
11955,0,americanair its not that i wasnt offered perks by usairways  i asked and was told no thenewamerican
11956,0,americanair good care of their customers if anything happen to then take you delta  for getting me back to nyc  screw you americanair
11957,0,americanair cost me over 200 dollars because flight was cancelled flightled and couldnt even give me a food comp fly jetblue delta they take
11958,0,americanair they will just say dumb things to beat around the bush  if youre flight cancelled flightled be prepared for no compassion from them
11959,1,americanair yes to the ios im running ios 813
11960,0,americanair worst company ever please do not fly with them i repeat please do not fly  they will not credit you if youre delayed
11961,2,americanair continues to win ive never missed a flight before but a nice little quiet gate change made it possible sheesh
11962,1,americanair  keeping aa up in the air my crew chief cousin alex espinosa in dfw httptco0hxlnvzknp
11963,0,americanair lost my cats missed their flights kept them crated 30 hrs for a  wouldbe 5 hr trip youll never touch my pets again
11964,0,americanair dont worry you wont steal my money again
11965,0,americanair why am i continually getting put on hold by painfully inexperienced people when calling your platinum desk
11966,0,americanair pretty lame response to a two paged single spaced letter httptcoacebo6elpa
11967,0,"americanair 
its not what happens to us that mattersits our response that matters way to drop the ball aa"
11968,0,americanair i am looking for help on usairways award travel booked for wife and two boys no seats assigned
11969,1,americanair clarkey19 we done it with 1 truck no biggie 
11970,0,americanair and itunesmusic have put me in bad mood i havent been this angry since spagnuolo coached the rams
11971,0,americanair and they cancelled flighted my flight and left me with no help to find a hotel to stay in i slept in an airport for a night
11972,0,americanair flight 1181 out of vegas to dfw cancelled flightled sunday and monday no whammie today
11973,2,"americanair airport snow removal method 22
keep up the good work folks this is where cessnas become 747s httptcooumc1lrxdn"
11974,1,americanair these birds could fly to south america for example argentina
11975,0,americanair my flight 386 from jacksonville fl to dallas is showing cancelled flightled what is going on  am i rebooked on another flight
11976,2,americanair great thanks
11977,2,americanair awesome thanks
11978,0,americanair my flight 386 to dallas from jacksonville fl has been cancelled flightled no one has notified me whats going on
11979,0,americanair extremely upset that your baggage handlers decide to go in my luggage and take my belongings
11980,0,americanair flight 65 delayed over 4 hours on 222 had no gf meals despite my early request attendant seat fell on my leg badservice
11981,0,americanair but what i can always rely on when i fly usair or american is that employees will be rude and unhappy
11982,0,americanair robocalls me with another cancelled flightation and then when i don't accept the change it won't let me connect to an agent just wow
11983,0,americanair said that aa does not provide inflight wifi on the routes to china based on some federal laws but united does why is that
11984,0,americanair right but more than two hours late flight and it seems due to poor communication which sounded like it was annoying onplane staff
11985,0,americanair im not sure what happened to my usairways status when the merger took place
11986,0,americanair can u help rebook passenger via twitterdm  been on hold for 15 hours thanks
11987,1,americanair id like to apologize to the gate agent for flight aa76 i was not aware that zone 1 was after the nine other precious gems
11988,1,americanair my key point of confusion is whether i can make this change even though the initial flight booking problems was on us airways metal
11989,1,americanair origindestinationdates are the same going from us airways connecting flight to aa direct flight award is saver level
11990,1,americanair when will the old 777200 fly ordpvg get upgraded
11991,1,americanair i know just a little cold weather humor 
11992,2,americanair none of the lax flights into dfw have been cancelled flightled those landing before and after ours are fine completely arbitrary
11993,0,americanair that doesnt really answer my question maybe if i provide more details you can give me clarification
11994,0,americanair this delayed bag was for my friend lisa pafe she got her bag after 3 days in costa rica issue no updates on your system
11995,1,americanair thanks
11996,2,americanair aww thanks aadfw was on gma up here this amso i understand btw aa is my airline when im able to trvlove you guys
11997,2,americanair these are some awesome photos thanks for sharing 
11998,2,americanair new plane gogo easy power for laptop iphone just missing a good boatstyle swivel cup holder for my dietcoke happyflier
11999,0,americanair how about some rampers at gate b40 dfw   waiting to be marshaled in
12000,0,americanair you cancelled flight my flight and there's no way to rebook on the website or app i have to wait 35 minutes on hold fail cc delta
12001,1,americanair i thought all those planes were retired md80
12002,2,just got off the phone americanair customer service only 8 minutes to get my issue resoled you guys are awesome
12003,2,americanair thanks for the info is there a number i can call to speak to a person its going to take an hour to type it out
12004,1,americanair we are off to kax premium  hoping this flight is better food tv now i know how to work it and service tnx
12005,2,americanair beantownmatty sounds like a date
12006,0,americanair im frustrated by all of the usairways attitude toward execplat members thenewamerican
12007,0,americanair another day another grievance with this airline no customer service
12008,0,americanair youve misunderstood usairways would not do a same day flight change for me the gate agent said no
12009,1,americanair flight 35 im on my way
12010,0,americanair car accident on my way to the airport missed flight from rno to dca trying to resched but your line has 2 hr wait
12011,1,americanair thanks so much
12012,2,"""americanair we hope you enjoy the winterweather and brought your warm coat and gloves maria"" yup new beanie httptcoaneqxzr4bp"
12013,0,americanair lpalumbo what weather sun is out
12014,0,americanair so you fail again flight to rdu sitting waiting on flight attendants your logistics are not good
12015,0,americanair any idea on what the wait time is for refunds from usairways i was told a few days over the phone  but its well past that
12016,2,americanair i was happy to purchase the upgrade if only it was avail on my next flight
12017,0,americanair it is now going to be reported to the police due to the sexual assult sad that you didnt care
12018,0,americanair 4th flight rebooked to is not cancelled flighted woohoo going to make it to laguardiaair
12019,1,americanair my flight to dfw from lit on my way to pdx tomorrow was cancelled flighted can you help me
12020,0,americanair the issue is the lack of consideration of an announcement made so late flight when the gate agent had been there for over an hour
12021,0,americanair i understand but why is this the only flight of the day not going out twice im now out of extra meds and diapers for baby
12022,1,americanair i sure do im running version 3100
12023,0,americanair you could train your flight attendants to have some manners and decency
12024,2,americanair dfwairport you 2 together are the best part of flying
12025,0,americanair over the last year 50 of my flights have been delayed or cancelled flightled  im done with you
12026,0,americanair fyicall stilling getting dropped  after an hour of continuous dialing attempted to cancelled flight online but not able to help
12027,0,americanair how can i get you guys to respond to my tweets and dm really sad feeling to be ignored
12028,0,americanair souljacoy what is aa going to do to fix their utterly embarrassing customer service you wont even answer the dang phone
12029,0,americanair  800 number will not even let you wait for next customer rep very frustrating cant talk to humans
12030,0,americanair i want to speak to a human being   this is not an obscene request
12031,0,americanair no response to dm or email yet  customer service
12032,0,americanair should reconsider usairways acquisition flight 1843 aa gold flyers insulted by attendant for hanging jacket
12033,2,americanair thank youyou do the same
12034,0,americanair you need to work harder on the disconnect between your intention and the reality your passengers face
12035,0,americanair  how long does it take to get credit to my aa account traveled in jan amp only one leg reported asked for credit no response
12036,2,americanair hopefully you ll see bad ones as opportunity to get better and not dwell in it and the good ones as encouragement words
12037,0,americanair okay i think 1565 has waited long enough for a gate at dfw
12038,0,deltaassist now at 57 minutes waiting on silver elite line for someone to pick up help
12039,0,deltaassist what i have to say is more than 140 characters plus you dont follow me
12040,0,americanair why would i even consider continuing your point program when i received no perks or continued bad customer service senseless
12041,1,americanair weve already made other arrangements ourselves
12042,0,americanair thanks for getting back to me but i will find other airlines in the future
12043,0,americanair why would i pay 200 to reactivate my points that are only useful for certain flights that arent even worth 200
12044,0,americanair stranded for 24 hours in mia patrick casimir has been the only aa staff to apologize for the great inconvenience unreal
12045,0,americanair no thanks  as i said being denied miles that expired one week ago was the last drop for me plan to avoid aa as possible
12046,0,americanair sorry so late flight responded to your dm
12047,0,americanair believe me i understand flight 2955 was originally booked for sunday flight was cancelled flighted and rescheduled for today
12048,0,americanair aa employees were rude and unwilling to help 10000 miles is a rotten cherry on top of a dog shit sunday nocareforcustomers
12049,0,americanair mold on my flight us3825 filthyplane hopeidonotgetsick httptcozik2uoxgnw
12050,1,americanair 767 seconds from touchdown at madrid airport in april 2013 avgeek httptco1ywxrfn0gr
12051,0,americanair i slept in the miami airport due to mechanical issues and was given 10000 bonus miles to try and make it right slapintheface
12052,1,americanair is the new 945 time confirmed or it may get cancelled flightled traveling with kids need to be certain thx
12053,0,americanair 1hr 46 min cost of flight change 788 was 188 2hrs ago bf drop call cancelled flighted flight asked 4 refund
12054,0,americanair its not just frustratingit was paid for how do we get a refund
12055,1,americanair dm the locator code thanks
12056,2,americanair thank you
12057,0,americanair i sure hope you all can fix usairways good luck their service sucks nexttimeiwillflysouthwest
12058,0,americanair thanks for no fresh food on my cross country flight and for making my connection so close no time to eat tpadfwlax
12059,1,americanair my flight got cancelled flightled from grk to dfw then to lex for tomorrow and i need it rebooked
12060,1,americanair do you have any sort of live chat feature were in the uk right now and that call would cost us alot 
12061,0,americanair your planes made me miss 2 connections in 2 days thanks for nothing
12062,0,americanair i purchased main cabin xt for f1571aus flight was cancelled flightled and i was rescheduled on 1600 with regular seats credit
12063,1,americanair just disappointed with the flight booking problems process and add'l fees to sit together on a more crowded flight not impressed so far 
12064,2,americanair thanks
12065,0,americanair thx for responding i cant watch 2 mins of this film wout it cutting in and out 4 prolonged prds of time beyond frustrating
12066,1,americanair i did
12067,0,americanair can you connect me to a person without having to wait 2 hours on hold i still havent been able to resolve the problem
12068,0,americanair r u serious 304min delay with americanairlines aa2444 ohio  dallas missed my connecting flight httptcodnmsblzumr
12069,0,americanair you are jumping the gun and cancelled flighting flights that couldve made it before the snow now more cancelled flightlations its ridiculous
12070,1,americanair i might look into that my wife travels much more than i do could we both use the membership
12071,2,americanair thank you you too
12072,1,americanair what happens when you combine top chef amp the beauty of san miguel de allende my late flightst food blog  httptco7t1rdrcre6
12073,2,americanair great thanks followed
12074,2,americanair this is exactly why ill be flying aa from dullesairport to dallas only airline i trust
12075,0,americanair this doesnt address my issue i am on hold for 30 min to speak with an agent
12076,2,americanair got another flight thanks you
12077,1,americanair u r horriblewent online to cancelled flight flightno button4thatcalled cs ampwait time 40 minsampput in my 800calledampit hungupnohelp
12078,0,americanair submitted a case to aa customer relations two weeks ago no word ever since whats the point of even having cr
12079,0,americanair if by near the gate you mean sitting on the plane for almost 2 hours then yeah
12080,1,americanair i dont think you should help him at all based on his behavior the voucher and cot seem like enough lol 
12081,0,americanair still waiting for a flight i should get my money back
12082,0,americanair i cancelled flighted my flight i really don't need this much trouble
12083,0,"""americanair andrewwasila were sorry you were uncomfortable andrew what can we do for you"" sma"
12084,1,americanair hi can you please ticket my award ticket the status is on request now thanks
12085,2,americanair got back eventually was a rollercoaster once i got to the airport amp got to speak to someone things got fixed very quick
12086,0,americanair thats 16 extra hours of travel time missed vacation time and now you guys are messing with my professional life
12087,0,americanair checked in on app since yesterday confirmed upgrade amp carry on got to counter amp manager upgraded somebody else on my seat
12088,1,americanair trying desperately to get my boyfriend booked on the same us airways flight as myself for the same price can you help
12089,2,americanair yes yes yesso glad to be headed home
12090,0,americanair dont worry ill be sending a letter with what i expect from you for compensation i fly twice a week wyou guysfor now
12091,2,americanair thanks
12092,2,americanair thanks keep me updated just hope i make either of my connections to killeen tx
12093,0,americanair i have been on hold wcustomer service line for 68 minutes  this after i was on phone with an agent for 35 min bf call droped
12094,0,americanair i tried to book a rwrd and was told i couldnt bought tix on usair now aano choice didnt bother to  aadv with this svc
12095,1,americanair did you know that suicide is the second leading cause of death among teens 1024
12096,0,americanair narrowly made standbylots of snags this trip
12097,1,americanair pbpinftworth iphone 6 64gb not 6 plus
12098,0,americanair i ordered it as i always do but on a 9hour flight delayed for 4 hours it was worse than ever before when you forgot my meal
12099,2,americanair thanks so much
12100,1,americanair robertdwyer aa doesnt charge any fees to change award tickets as long as the origin destination amp award type remains the same
12101,0,americanair i need a flight out tonight isnt there anything else
12102,2,americanair thank you for the confirmation
12103,0,americanair spent 8 for the choppiest feed of whiplash ever americanairlinesfail iwantmymoneyback
12104,1,americanair ok i will call them likely tmrw uk time to question the process getting the change charge reversed due to a bereavement
12105,0,americanair  please find my bag in singapore for three days already without my bag last known destination lax tag 580815 please help
12106,0,"americanair ""inconvenient"" is such a convenient word"
12107,0,"americanair
 your response could have made all the difference it could have made the situation better no trustget lost like my bag"
12108,0,americanair delayed on the way to puerto rico and delayed on the way back to new york this is disgraceful
12109,0,americanair thats okyou may keep my 25 and lose my bag with no info but you no longer have my trust bad way to handle this
12110,0,americanair come on i just want to go home i cant miss another day of work stuckinmemphis texasisclosed
12111,1,americanair here is the photo  httptcovmquurzupw
12112,0,americanair you guys are killing me httptco22ipgeicsm
12113,2,americanair aww cool its nice to know they are still up above my head then one of my faves
12114,1,americanair whats the status of flight 1357 out of sju
12115,0,americanair would love to dm you but my twitter app says youre not following me and i cant
12116,0,americanair its not that i wasnt offered perks by usairways  i asked and was told no thenewamerican
12117,0,americanair good care of their customers if anything happen to then take you delta  for getting me back to nyc  screw you americanair
12118,0,americanair cost me over 200 dollars because flight was cancelled flightled and couldnt even give me a food comp fly jetblue delta they take
12119,0,americanair they will just say dumb things to beat around the bush  if youre flight cancelled flightled be prepared for no compassion from them
12120,1,americanair yes to the ios im running ios 813
12121,0,americanair worst company ever please do not fly with them i repeat please do not fly  they will not credit you if youre delayed
12122,0,americanair continues to win ive never missed a flight before but a nice little quiet gate change made it possible sheesh
12123,2,americanair  keeping aa up in the air my crew chief cousin alex espinosa in dfw httptco0hxlnvzknp
12124,0,americanair lost my cats missed their flights kept them crated 30 hrs for a  wouldbe 5 hr trip youll never touch my pets again
12125,0,americanair dont worry you wont steal my money again
12126,0,americanair why am i continually getting put on hold by painfully inexperienced people when calling your platinum desk
12127,0,americanair pretty lame response to a two paged single spaced letter httptcoacebo6elpa
12128,0,"americanair 
its not what happens to us that mattersits our response that matters way to drop the ball aa"
12129,0,americanair i am looking for help on usairways award travel booked for wife and two boys no seats assigned
12130,2,americanair clarkey19 we done it with 1 truck no biggie 
12131,0,americanair and itunesmusic have put me in bad mood i havent been this angry since spagnuolo coached the rams
12132,0,americanair and they cancelled flighted my flight and left me with no help to find a hotel to stay in i slept in an airport for a night
12133,0,americanair flight 1181 out of vegas to dfw cancelled flightled sunday and monday no whammie today
12134,2,"americanair airport snow removal method 22
keep up the good work folks this is where cessnas become 747s httptcooumc1lrxdn"
12135,1,americanair these birds could fly to south america for example argentina
12136,0,americanair my flight 386 from jacksonville fl to dallas is showing cancelled flightled what is going on  am i rebooked on another flight
12137,2,americanair great thanks
12138,2,americanair awesome thanks
12139,0,americanair my flight 386 to dallas from jacksonville fl has been cancelled flightled no one has notified me whats going on
12140,0,americanair extremely upset that your baggage handlers decide to go in my luggage and take my belongings
12141,0,americanair flight 65 delayed over 4 hours on 222 had no gf meals despite my early request attendant seat fell on my leg badservice
12142,0,americanair but what i can always rely on when i fly usair or american is that employees will be rude and unhappy
12143,0,americanair robocalls me with another cancelled flightation and then when i don't accept the change it won't let me connect to an agent just wow
12144,0,americanair said that aa does not provide inflight wifi on the routes to china based on some federal laws but united does why is that
12145,0,americanair right but more than two hours late flight and it seems due to poor communication which sounded like it was annoying onplane staff
12146,0,americanair im not sure what happened to my usairways status when the merger took place
12147,0,americanair can u help rebook passenger via twitterdm  been on hold for 15 hours thanks
12148,0,americanair id like to apologize to the gate agent for flight aa76 i was not aware that zone 1 was after the nine other precious gems
12149,1,americanair my key point of confusion is whether i can make this change even though the initial flight booking problems was on us airways metal
12150,1,americanair origindestinationdates are the same going from us airways connecting flight to aa direct flight award is saver level
12151,1,americanair when will the old 777200 fly ordpvg get upgraded
12152,1,americanair i know just a little cold weather humor 
12153,0,americanair none of the lax flights into dfw have been cancelled flightled those landing before and after ours are fine completely arbitrary
12154,0,americanair that doesnt really answer my question maybe if i provide more details you can give me clarification
12155,0,americanair this delayed bag was for my friend lisa pafe she got her bag after 3 days in costa rica issue no updates on your system
12156,2,americanair thanks
12157,2,americanair aww thanks aadfw was on gma up here this amso i understand btw aa is my airline when im able to trvlove you guys
12158,2,americanair these are some awesome photos thanks for sharing 
12159,2,americanair new plane gogo easy power for laptop iphone just missing a good boatstyle swivel cup holder for my dietcoke happyflier
12160,0,americanair how about some rampers at gate b40 dfw   waiting to be marshaled in
12161,0,americanair you cancelled flight my flight and there's no way to rebook on the website or app i have to wait 35 minutes on hold fail cc delta
12162,1,americanair i thought all those planes were retired md80
12163,2,just got off the phone americanair customer service only 8 minutes to get my issue resoled you guys are awesome
12164,1,americanair thanks for the info is there a number i can call to speak to a person its going to take an hour to type it out
12165,2,americanair we are off to kax premium  hoping this flight is better food tv now i know how to work it and service tnx
12166,2,americanair beantownmatty sounds like a date
12167,0,americanair im frustrated by all of the usairways attitude toward execplat members thenewamerican
12168,0,americanair another day another grievance with this airline no customer service
12169,0,americanair youve misunderstood usairways would not do a same day flight change for me the gate agent said no
12170,1,americanair flight 35 im on my way
12171,0,americanair car accident on my way to the airport missed flight from rno to dca trying to resched but your line has 2 hr wait
12172,2,americanair thanks so much
12173,2,"""americanair we hope you enjoy the winterweather and brought your warm coat and gloves maria"" yup new beanie httptcoaneqxzr4bp"
12174,0,americanair lpalumbo what weather sun is out
12175,0,americanair so you fail again flight to rdu sitting waiting on flight attendants your logistics are not good
12176,0,americanair any idea on what the wait time is for refunds from usairways i was told a few days over the phone  but its well past that
12177,0,americanair i was happy to purchase the upgrade if only it was avail on my next flight
12178,0,americanair it is now going to be reported to the police due to the sexual assult sad that you didnt care
12179,0,americanair 4th flight rebooked to is not cancelled flighted woohoo going to make it to laguardiaair
12180,0,americanair my flight to dfw from lit on my way to pdx tomorrow was cancelled flighted can you help me
12181,0,americanair the issue is the lack of consideration of an announcement made so late flight when the gate agent had been there for over an hour
12182,0,americanair i understand but why is this the only flight of the day not going out twice im now out of extra meds and diapers for baby
12183,1,americanair i sure do im running version 3100
12184,0,americanair you could train your flight attendants to have some manners and decency
12185,0,americanair change fee  same price of new ticket not logical
12186,2,americanair nice to read it thank you very much
12187,0,americanair we have been advised to turn this issue over to the police due to the sexual assult thank you for allowing that on your plane
12188,0,americanair fuck you
12189,0,"americanair 
not giving you a hard timejust looking for basic customer service after aa lost my bag eta on its return please"
12190,1,americanair i bet they do im sure they have some form of wear and tear on their skin i hope they will survive the rest of the winter xxx
12191,2,americanair dfwairport me too  love living so close so i always have great views
12192,2,americanair thanks
12193,0,americanair can someone contact me about my awful experience with american airlines this weekend
12194,0,americanair actually online indicates the only seating available is at a premium costwhy not allow seat selection at time of purchase
12195,0,americanair your definition and mine of 10 min is vastly different i understand the need to get off the plane for maint but be honest
12196,2,americanair dfwairport you 2 together are the best part of flying
12197,2,americanair dfwairport guys let it go httptcovoxcghciji
12198,0,americanair is there a way to add my aa number to an itinerary that doesnt involve sitting on hold for 15 hours
12199,2,americanair i can hardly believe it bundle up and stay warm 
12200,1,americanair youre right someone is up to something
12201,0,americanair the flight is not going to make the connection to mex aa2444
12202,2,americanair thanks for sharing these photos round of applause for your crews we appreciate all their hard work
12203,1,americanair can i get a free ticket to hawaii for being fabulous
12204,0,americanair 1the lavatory freezes 2 problem with a nitrogen line 3a low tire with the inflating equipment malfunctioning aa2444 and
12205,1,americanair i want to change my flight for next week they will still charge me waiting for fligt status
12206,1,americanair dfwairport thats dfw omg yeah cold everywhere
12207,2,americanair great customer service thanks
12208,1,americanair when flight booking problems an intl flight online do i have to provide a passport number when flight booking problems or just when i arrive at airport
12209,1,americanair yes they do httptcowcsazzqpae
12210,1,americanair hook me up with a free trip to barbados and i will tell you the secret beaches to see
12211,0,americanair why did flight 1636 get cancelled flightled waiting for a rep to rebook but wondering if there will be other issues getting out
12212,0,americanair  we are going to the police dept due to the sexual assult that your stewardess allowed to occur and your lack of concern
12213,1,americanair thank you for responding so quickly to my tweets i do appreciate that
12214,0,americanair i am trying to change the time of a flight i already purchased and was told i have to pay a 400 change fee ridiculous
12215,1,americanair please email me at temorris2010hotmailcom willing to discuss my experience amp give another try would like to speak directly
12216,0,americanair if my flight gets cancelled flightled i should be able to reschedule to any date i want not the next day or 2 days after
12217,0,americanair since you dont care about what happens to your passengers on your planes we will now be contacting the police dept
12218,0,americanair why are usairways gold forced to pay for an upgrade open seats in 1st and not offered to goldsapphire
12219,1,"""americanair bet these birds wish theyd flown south for the winter httptcoty9c0gae2o"" lol"
12220,2,"americanair 
i still think american airlines is greati would just like to be treated better loyal customers first right"
12221,2,americanair if i could fly an md80dc10 i would be so happy i live that plane so much md80 is love md80 is life
12222,1,ods1819 arent you glad this isnt you rt americanair bet these birds wish theyd flown south for the winter httptcohepknpuzwu
12223,1,americanair second pic from cdg
12224,1,americanair im sure all these birds will be in warmer weather soon
12225,0,americanair its been 3 weeks and no reply from customer relations yet  running out of time please help  request 12888155964    thanks
12226,1,americanair this is very true another reason why we stay south in the winter months of travel httptcofgjbex480d
12227,1,americanair would have had to fly real far south huh winterweather brrr
12228,1,americanair um down south has snow too atl
12229,1,americanair im sure they did its certainly chilly back east today 
12230,0,americanair any reason why my 1463 flight to chicago is boarding and i still dont have a seat assignment seriously
12231,0,americanair usairways if this is how your merger is going to go you fail huge probls wcomm on dfw storm cxld rtrn flts not cool
12232,0,americanair why does it feel like im being nickeled and dime to enjoy a flight with aa i purchased a tkt but have to pay extra for a seat
12233,0,americanair flight 2559 its been delayed every hour since 855 am
12234,1,americanair do you still use dc9s
12235,2,happy tt to my friends americanair  hope the weather isnt causing you too many headaches
12236,1,americanair if ive booked an aa award on usair metal and space opens up on aa metal can i change to the aa flight without fees
12237,2,americanair well have all day and all the time in the world
12238,0,americanair cant unload flight 3322 because jetway is broken  steps planb waiting nearly an hour
12239,0,americanair id love to take my seat but it appears as though someone already has  disappointed upgrademe wtf httptco9gx5mmmubb
12240,1,americanair if i want to change my flight due to weather conditions in dallas this weekend i should be able to cover change fee with miles
12241,1,americanair are you expecting delayscancelled flightlations at dallas on 2526th due to the snow nothing like monday i hope
12242,0,"americanair just look at rdu airport please think about the safety of your passengers we cant get to rdu safely

httptcowdyekvb1ze"
12243,0,americanair please explain why it costs almost the same price of a full roundtrip fair to only change the departure time of a flight
12244,0,americanair the flight was delayed 5 times spent almost 40min on the tarmac ill reconsider my future flight options
12245,2,americanair oh its nothing my issue was already resolved and i am in the air
12246,0,americanair filled out a baggage claim over the phone last night check the status to discover the rep confused arkansas for alaska 
12247,0,americanair i need an answer why we cant get into wichita falls
12248,0,americanair americanairlines says most bags left in miami have been returned following mechanical glitch gtgt httptcoib8kyjbcjm
12249,0,americanair i need refund
12250,0,americanair really needs to get a a clue and start treating people like humans not animals  americandairlinessucks
12251,0,americanair why is raleigh not on the updated southern states advisory
12252,0,americanair hi we have lost and found solution we want to offer for free to assist with contacting people when items are found
12253,0,americanair and its not a inconvenience it is a disaster its a 500 phone bill from you that you refuse to pay
12254,1,americanair have your experts seen this this is right at rdu airport httptcomplio6dygn
12255,0,americanair stop sending me back to customer relations i have hand written a letter to them send in a letter called them no help
12256,0,americanair is large wichita falls airport not receiving any arrivals i have called and no one answers i been waiting for 1 day
12257,0,"americanair 
can you tell me what that means i work and just need an estimated time of arrival please i need my laptop for work thanks"
12258,0,americanair waiting an hour now for a pilot aa3688 is there a pilot in the house at dfw
12259,2,americanair kudos to the captain and crew for handling fustrated people while dealing with the preventable issues and shortcomings by maint
12260,1,americanair do you offer group pricing discounts by any chance
12261,1,americanair now i understand
12262,0,americanair airline trouble this winter amp not getting good customer service contact httptcoaqjn4hwnac  we negotiate wcompanies foru
12263,0,americanair i guess that is your way of saying thanks for sharing but i cant help you good luck happy birthday to me ugh
12264,0,americanair lots of upset people freezing terminal and no gate agent kept us waiting on plane beyond allowable time length
12265,0,americanair the pilot admitted to us that this delay is entirely because of aa incompetence and poor equip checks
12266,1,americanair fly my child
12267,0,americanair yes i am 24951170 rno departure at 1229 on 225 wconnection at dfw to lga i can do the 1120am to lax and then to jfk
12268,0,americanair how are you going to compensate all of whose daysplans have been ruined because of the aa3490 delaypending cancelled flightlation
12269,0,americanair lost and found is like talking to a hormonal teenager who refuses to talk to you useless wastedeffort fail
12270,1,americanair oh they seem  to have reappeared now lol
12271,1,americanair and then wanted to change it to ba for avios
12272,0,americanair oh that seems to have undone the seat selections in mce we only wanted the cx card on there to select the free seats
12273,0,americanair to announce during boarding that you chose to limit catering to the point that you will run out shows a lack of planning imo
12274,2,americanair thanks for the quick response  its appreciated
12275,1,"americanair 
thank you for respondingmy laptop is in my bag and i need it for work i am worried the file code is utevgw"
12276,0,americanair guess thats what i get for bragging on you i fly you by choice unlike others who fly because they dont have other options js
12277,2,americanair thanks for the update
12278,0,americanair thanks for finally letting me get through to book my flight frustration  set in donedeal talktoahuman
12279,0,americanair i guess i was one of the select few that hadnt had many problems before this and all the sudden my whole trip got jacked
12280,0,"yes and it gets disconnected due to the lack of wifi strength ""americanair mauererpower have you reached out to gogo for help david"""
12281,0,americanair the communications seems to be an issue too no
12282,1,americanair hi guysi have 225 rnodfw tomorrowplane coming from dfw with bad weather in amshould i consider feroute as i have connect
12283,1,americanair traveling with my infant do you check the carseat for free if so do you provide a bag someone told me but wanted to confirm
12284,0,americanair now we are waiting on nitrogen for the struts and the airport nozzle is not calibrated so they are trying to find another
12285,0,americanair dm me and i can explain the whole story i should have been on an earlier flight not us1937
12286,2,americanair lets hope it stays that waybig thanks to your groundoutside crews all across the us the last month great fb post yesterday
12287,0,"americanair 
hellomy baggage has been lost in another city can anyone help me with this"
12288,2,americanair my boss is 
12289,0,americanair sitting on plane in columbus supposed to leave an hour ago now the mechanic cant find a tool to service the shock absorber
12290,1,americanair not here yet but i plan on it if you could have them fly low and slow right in front of me that would be great 
12291,1,americanair forgot to select my ksml on my flight to la and its a few minutes under the 24 hour mark is there any way to change it
12292,0,americanair i picked the nonstop flight bc i had things to get to should've taken diff route or airline i suppose
12293,2,americanair your response has been incredible truly amazed at the steps you have taken to enhance your customer relations big thank you 
12294,1,americanair ill dm you
12295,0,americanair yes talked to them fll says is at central central says is at fll and here we go again im betting this will go 6 mths
12296,0,americanair but the issue is were waiting on rampers to close the dooronly to waste more fuelamplikely to be told we need more fuelcycle
12297,0,americanair is there lack of communicationcompetition between the american and the air by any chance
12298,1,americanair i can dm it to you if you follow me
12299,0,americanair no had already waited an hour for it and wanted to get home
12300,0,americanair 4285 apparently we're told staff on the ground keep promising to come and they don't
12301,0,americanair over 70 days  no contact from a human or apology letter americanair is yucki read all about it soon httptco9r9omzqavi
12302,0,americanair well im showing i am still sitting at the gate on the plane that has not departed
12303,2,americanair thanks guys got some sleep hang in there dfw with bad weather
12304,0,americanair my ticket was booked with aa with miles sorry we sold you a ticket with a company we merged with but we cant fix it
12305,0,americanair is it possible to change the ff number on a passenger on a flight booking problems it wont let me change it
12306,2,americanair great thank you
12307,0,americanairstill here feet are freezing bc doors have been open flt time was 830  we have fuel but now waiting for rampers aa4285
12308,0,americanair just got a call from baggage dept still looking for your property its went missing 128 prerecorded no human service
12309,1,americanair help httptcohyrao7a4uu
12310,0,americanair there is a fat man stuck in your airplanes bathroom
12311,1,americanair connection is us2065
12312,1,americanair i am dealing with the reflight booking problems agent in the miami airport now
12313,2,americanair simply amazing smiles for milesthank u for my upgrade tomorrow for ordwe are spending a lot of time together next few weeks
12314,0,americanair whats the status of flight 3494 xna to dfw im getting different reports
12315,2,americanair thank you for the quick customer service today refundprocedurenottoopainful i know that winter weather is not your fault
12316,0,americanair i need to go to yyz tmr morning 8am i switched to united already but my bag is still off in aa lala land
12317,1,americanair drop me a follow i need help
12318,0,americanair the whole plane is the same how old is this plane  the seats leather is coming apart ay the seams
12319,1,americanair yes i do i am traveling to marsh harbor
12320,1,americanair cityandsand were trying to coordinate an airport handoff of nutella veryimportantproject
12321,0,americanair if the flight i selected online was what was ticketed i would not be missing my connection i need help getting to dfw or iah
12322,0,americanair my seat is disgusting old and dirty when are you going to refurbish this plane  us air 597 jfk to phx
12323,1,americanair is there any way to manually add gift cards to an exeu ticket aa metal on long haulba for intraeu
12324,0,americanair i understand the need to drain the lavatory fearing freezing but why no policy on checking that before boarding smh come on
12325,0,americanair once again flying aa4285 once again 60 min delay because of mechanical issues perhaps you should consider maintenance
12326,0,americanair no repair made to the water line no potable water on board this flight we will take off soon time for new planes mcigtdfw
12327,2,americanair thanks for the recommendation weve been sitting here for 45 minutes last update was 35 min ago
12328,0,americanair ill be sticking with southwest in the future no change fees first bag free and stellar customer service
12329,1,americanair does it show that we are on the same plane
12330,2,americanair although you have no control of the weather you came through with a great customer service
12331,0,americanair there is no local agent there is no person to answer our questions and their phone service is terrible
12332,0,americanair 22 doesnt help me
12333,0,americanair as i already have a booked flight that i cant use amp cant change wo a 200 fee flight booking problems a different type of ticket12
12334,1,americanair depends on the terminal what the best option arrive c depart a breakfast burrito is what im craving any update on 1119
12335,0,americanair an overzealous stewardess prevented us from bringing in a car seat worstflight
12336,0,americanair watch out if you are a parentthey break stroller amp tell you look at the fine print
12337,2,americanair i wish i could remember all of their names
12338,1,americanair and is there a delay on our connection to pns
12339,1,americanair thanks for getting back to me how frequently are these weather advisories updated throughout the day
12340,0,americanair living in dfw your hub hate having to fly to jfk to get to ireland
12341,0,americanair ok there is no one at the airport that is helping us another customer got told the flight isnt leaving till 1220
12342,2,americanair thank you aa this is how i always start my vacations httptcodzkc3auzu9
12343,0,americanair how do i talk to an actual person that will help me and do what you guys should do
12344,0,americanair customer service provides no wiggle room to change flight without a 200 change fee southwest has always been accommodating
12345,0,americanair flight aa1119 cx to aa157 killing my layover still wanting breakfast im hungry get me to dfw
12346,2,americanair yes thank you just not how i wanted to start my vacation
12347,1,americanair my flight number is 3m 50
12348,0,americanair your staff at rsw working the sliver airlines desk is not helpful we can not get any information about our flight
12349,0,americanair when the pilot announces that the plane has been unused for 2 days and maintenance is dealing with another aircraft
12350,1,americanair i know this is probably a no but is there a way to get a cheaper airfare ticket if the flight is leaving in a few hours 
12351,2,americanair thank you for replying trying to figure out how to get from there from dfw
12352,0,americanair dont merge with an airline that aint ready for prime time and book your elite flyers on it nothappy usairways needcoffee
12353,1,americanair usairways yes obviously it just stinks that 4pm is the one option when she was supposed to fly at 7am yesterday
12354,0,"""americanair dumas2ttg good morning tamara well try to get you comfortably on a flight as soon as we can""noxtralegroom nocoatcloset"
12355,2,americanair made it  thanks aa
12356,0,americanair how do you not do maintenance on md80 while it sits for two days frozen lines found after its boarded come on faail mci
12357,2,americanair why thank you yayayay
12358,0,americanair that what i hoped  contacted them 3 wks ago about this but they have not responded and still issued in us funds frustrated
12359,1,americanair were all being told by emergency services to stay home for the next 2448 hours
12360,2,americanair thank you for being so responsive on twitter truly impressive
12361,1,americanair flight ba1551 departing tomorrow wednesday  not cancelled flightled but how can anyone make it to the airport in this weather
12362,1,americanair usairways shes on manch to charlotte fl 4628 told her she could get on a 4pm flight to west palm beach nothing earlier
12363,0,americanair usairways boo wack ass terminal 6 flylaxairport no food no lounge no bueno never again
12364,1,americanair its flight 5348
12365,0,americanair you sent me a cheque today which can't be paid into a uk bank account very annoying
12366,0,americanair the wichita falls airport is the worst will never fly in or out again  unknowledgeable staff
12367,1,americanair please can you tell me why dfw has a weather advisory and rdu does not the entire state of nc has shut down from ice amp snow
12368,2,thank you americanair much appreciated
12369,1,id like the 11c i originally tried for americanair  again happy to pay the difference
12370,1,americanair when will you be issuing a weather advisory for rdu the entire state of nc has shut down from the overnight winter storm
12371,0,americanair i'm still waiting  this has been going on far too long is there someone i can speak to
12372,2,americanair mission accomplished today thank you
12373,0,americanair  zoom in on the sauce and potatoes  this stuff is vile  and i mean vile httptcom2phoavrxc
12374,1,americanair when will the merging of miles between you and usairways be complete wasnt it this month
12375,0,americanair  6 months ago best catering out of all domestic airlines today worst on the planet and ive flown almost all of them
12376,0,americanair when will there be wifi on the dcastl route  2 hour flight could use some love
12377,0,americanair   what is that why even bother catering dog food that no one will eat  httptcoifespcbztm
12378,0,americanair  thanks for making the worst fly experience ever will never book again with your airline train your flight attendants better
12379,0,americanair i lost my basket ballbag on your plane
12380,2,americanair thanks for the great customer service family made it back to sat safely the weather at dfw made things a little worrisome
12381,0,americanair she seems a little preoccupied  thats why im bringing it to your attention i am just flagging an issue as an observer
12382,0,americanair she was at gate on time though they made her cry and made a scene for 10 mins instead of boarding her plane still outside
12383,0,americanair disappointing lack of kindness toward this person the agent asked her counterparts why this person was talking to her
12384,0,americanair yes starting w flight 1278 getting me home more than 48 hours late flightr record locator bsuxlu
12385,0,americanair your aa3465 staff are refusing to allow a woman to board she was here at 8 for 816 departure sign still now boarding
12386,2,americanair fantastic thanks will try and tweet a photo of the view 
12387,2,americanair excellent  love you guys  if it is first class ill hug yall  see you shortly
12388,2,americanair thanks have emailed them how long should i expect for a response
12389,1,americanair  they said it works 8090 of the time dfw security entrance c26 beforeafter precheck whereas i paid for the service
12390,1,americanair 3659 from sgf gt dfw you might want to clear off the ice for the planes landing 
12391,2,americanair great job tyr ground crewnow lets get this bird outta here  tell flight 3200 to wait on mebe there in 45 mikes
12392,0,americanair usairways stated before im not getting any help there tk over 8 hrs yest to spk to a live person then told to chk the site
12393,1,americanair one question my wife didnt get the bonus should i call about it today
12394,0,americanair but not sufficiently sorry to actually do anything about it i guess your systems are presumably beyond reproach or reform
12395,1,americanair good morning  wondering why my pretsa check was not on my boarding pass this morning
12396,1,americanair  yes i do bit you dont follow me so i cant dm you
12397,0,americanair as your flight attendants are an extension of your brand  bitchy flight attendants on 530 am flights are not appreciated
12398,0,americanair again no special meal catered for me in f jfklax thankfully im on qantas the rest of wayi fear what youd not cater on that
12399,0,americanair superyan i did not get any compensation after cancelled flighting my departure twice and made me missed my own wedding
12400,0,americanair 140 characters arent enough to describe how inconsiderate your employees are
12401,1,americanair was hoping for 8a if possible for some frozen views along the way
12402,2,americanair have you seen blue go look it up 
12403,0,americanair your cabin thank you message reminds people about having choices when they fly i will be choosing another airline next time
12404,0,americanair really thats it not even a we are looking into this to see what happenedwhat we could do better next time
12405,0,americanair delayed aa3186  missed due to delay aa3186  new flight now delayed aa2401
12406,2,americanair thank you
12407,0,americanair she told us we had to drive back to drop it off so they could attempt to fix it really dont have time to do that terrible
12408,1,americanair hi when will your next set of flights be out for next year from dublin
12409,1,americanair had my flight changed from us airways to you now i cant get two seats together can you help
12410,0,americanair the flight is the wrong day confirm  usxlon departure on 521 should be 522 for 2 people
12411,0,americanair having trouble flight booking problems a seat on us84 11 march operated by aa neither airlines website will allow seat selection
12412,0,americanair thank you for the robotic and non helpful assistance
12413,0,americanair i fly weekly with you and havent seen one
12414,0,americanair i would love to say the same but its not so much 5hs flight no internet no personal ac 20yr old plane nofunatall
12415,0,americanair uwont allow me2make changes online force me2sit thru excess phone wait timesampstill insist charging crazy fees thats service
12416,1,americanair oh i will aa on speed dial
12417,1,thanks chasefoster was just about to book a flight to uk using americanair but after reading this exchange theres no way ive sent
12418,1,americanair amazing to watch chasefoster who travels with celebs all over the world show the youth of america who not to fly with
12419,1,americanair travel week delays cancelled flightlations if you want to learn more about the merger press 1 delay my connector in chicago deice
12420,0,americanair requiring customers to fill out all the contact information each time seems designed to prevent or limit interaction
12421,0,americanair horrible service loganairports luggage got destroyed on flight and woman at baggage service was so rude didnt help at all
12422,0,americanair that's a rather clunky process whoever designed that clearly doesn't understand email 101
12423,2,americanair thanks flight 2160 today great crew
12424,1,"americanair thank you for contacting american the email address you have written to is an unmonitored account"""
12425,0,americanair your customer relations dept has oneway email how is not allowing responses helpful
12426,0,americanair if you are sorry answer my claims aa ref12990176298 13001885409 and  13001885409 accordingly without using weather
12427,1,americanair the motor that usually starts the engine is broke and cvgairport ground crew failed to do it on time per pilot maintenance
12428,2,americanair is rising like the sun at dca this morning  natca members have the best view avgeek httptcovahdekvoke
12429,0,americanair she has  the guy u served drinks 2  til he needed awheelchair to get off the plane is a more important then the assaulted women
12430,0,"americanair theres a lot of talks and no doing 
miasfo on a 20 year old plane nonewplanes old shame httptcotwetpxuppn"
12431,1,americanair and cvgairport get it together perfect combination for delays and cancelled flightlations
12432,0,americanair sorry that is a sad answer a fully refundable first fare and no response in 6 weeks  no more aa in my future 
12433,1,americanair thank you for the info changes need to be made over the phone correct is there any way an aa agent can call me directly
12434,0,americanair are you a bot haha always same lies from you
12435,0,americanair especially during a death in the family and still no solution 96 hours and countingthanks
12436,0,americanair fortunately the window seat was a noshow able to scoot over and create space
12437,0,americanair so great aa1103 sitting for an hour first technical problems now what
12438,0,americanair this has to be the absolute worst experience ever
12439,0,americanair so i have to call back at 9 since the department is closed this has to be the biggest bunch of bull
12440,0,americanair just need to know why it wasnt done like it was promised it would yesterday
12441,0,americanair too late flight now boarded exit rows taken could not have gotten worse guy next 2 me shouldve bought 2 seats miserablemorning
12442,1,americanair did that yesterday on the phone with them now
12443,0,americanair restaff and commence new policies because your industry is so embarrassed by you
12444,2,americanair usairways statement wasnt sent yesterday like jeanine said after i even called last night as well again excellent service
12445,0,americanair usairways so who do i need to talk to to ensure the statement is sent to my bank so i can get the credit for the charges
12446,0,americanair 3 months of straight travel ahead time to find new airline
12447,1,americanair thats what is on my ticket and my confirmation email anything else
12448,0,americanair im flying into dca my bag is at iad  i am already late flight for my meetings at work  i will call the number when i land 
12449,1,americanair try this dpdfpp
12450,0,americanair face palm cannot believe the last 24 hrs 15 hrs of sleep and no and no and what you cant do
12451,0,americanair just wow regina just told me i cant file or request a lost bag statement until i finish my travel  so until i get to dc argg
12452,0,americanair i shared my experience several times aa ref12990176298 but aas response is senseless weather was not the cause
12453,1,americanair record number is bpdfpp
12454,0,americanair you should be apologizing for your rude sales reps and failure to offer anything other than trite condescending platitudes
12455,1,"americanair embassy suites
13341 woodland park drive
herndon virginia 20171 
us 
17034640200"
12456,0,americanair is non existent and i will take this as far as neededwhy hide behind a corporate logo provide a number tcf useless amateur
12457,0,americanair laxogglax using hard earned miles and was given lousy service faulty seats on both legs and damaged bag your customer care
12458,0,americanair they were no where to be found at midnight last night i would think the agent in lax could have relayed that infobag on flt
12459,0,americanair you cancelled flight both flights yesterday and rebook me in middle seat not acceptable upgrade to emergency row would help nothappy
12460,0,americanair is it right to provide faulty seats on flights plus damage a 350 bag and not replace and shrug the damage off flights from
12461,0,americanair it isnt good enough you need to provide a phone number other partners do should be investigated by iata thefaaonline
12462,1,"lol great answer ""americanair jayfranceschi our agents are checking in passengers as quickly as possible we appreciate your patience"""
12463,1,"americanair super spring tides and ""tide of the century"" drawing tourists to french and uk coasts
httptcogxdqortss0"
12464,1,americanair ps i was right
12465,0,americanair yes it is in dulles and i need it delivered to the embassy suites in herndon va im still in chicago from the fiasco in lax
12466,0,americanair whats the point so i can wait for another 6 weeks u r one of the only airlines that refuses to handle complaints by phone
12467,0,americanair machines are broken lines are out the door for self service cust support and bag check in
12468,0,americanair would have been had i seen this before 1130pm est when i was sound asleep
12469,0,americanair merged airlines do not work for ff programs very frustrating and the gate agents are to busy pouting to care attitudeissues
12470,1,americanair you dont have those abilities anywhere not at the ticket counter at cust service or online thats why were done here
12471,0,americanair when you strand someone in a city without luggage you would think aa would want to earn your business but guess not
12472,0,americanair needs to get their shit together 2 counter people amp a massive line people need to catch their flights httptco4mqfmxebxt
12473,0,americanair i know your policy just asking for a little kindness due to extenuating circumstances
12474,0,americanair the pilot her and another flight attendant left walking away laughing  just wow
12475,0,americanair  oh no she left the counter and went downstairs  then she told elise an agent that joined her not to come over to counter
12476,1,americanair of course you are because thats your companies job you guys failed at it in the first place upgrade me and then well talk
12477,0,americanair delta maybe long trip late flight night amp queues at baggage claims in two terminals no good i thought i paid for it 50 instead
12478,0,americanair you really need some customer service training for your unhappy ees in the morning in chicago gate k20 at 430 chking her schd
12479,0,americanair 23 i sat on the runway for 4 more hrs b4 takeoff 10 hrs late flight 430 am pilot plainly stated it was a compmech issue
12480,1,americanair flight 1679 n76200 prepares for flight at flytpa before departing for fly2ohare httptcoxbkvcraokn
12481,0,americanair alright prove it 13 3 days ago i sat on a plane at jfk for 3 hrs deplaned for 3 more and when i reboarded
12482,0,americanair im trying to choose my seats but every time i go to the next flight i get system error
12483,2,americanair thanks both airlines said that it is located at aa detroit also was informed that it flew with aa which shouldnt matter
12484,1,americanair we did talk with delta for about hour over phone and i got a number from delta that they asked to give to aa which i did
12485,0,americanair policy makers need to change their mindset on aviation flying is not for httptcodqnn0rf1v8
12486,1,americanair already did reply was sorry we believe this to be fair as a journalist writing an article on my trip i will include this
12487,0,americanair leave us stranded send baggage with important medication to different city for 4daysampapologise with a 50 voucher appalling
12488,0,americanair ive been trying to change a thursday flight and theres a ridiculous wait time on the phone and your website isnt helping
12489,1,americanair slacksoftuk i saw an american 767 in old colours at heathrowairport on saturday was surprised to see
12490,0,americanair we all did skippers walkaround too 
12491,1,americanair plane veers off runway at icy dallas airport httptcodw6vdvqxbb
12492,0,americanair thank you for the acknowledgement the ife didnt work all that well anyway so maybe time to upgrade to lower profile system
12493,0,americanair thanks for the canned reply
12494,0,americanair just went to check into flight 24 hr advance again husband and i are seated separately for 6hr flight why does this happen
12495,0,americanair no i just expect a higher level of customer service amp for the flight crews to give us accurate information
12496,0,americanair or at the very least an explanation on why no one told me my flight was cancelled flightled
12497,0,americanair i tried when i landed but there was noone there  ive emailed your customer service twice now who dont seem to care
12498,0,americanair no ive since rebooked with another airline what i would like is compensation for all the timemoney lost
12499,0,americanair nothing you have done enough
12500,0,americanair i was rebooked on a flight that was too late flight for my connection
12501,2,americanair such a suprise new vanity kit set for frequent travellers  thank you aa httptcofa7nygn1ux
12502,0,americanair gah this is so frustrating nobody has my address here in the usa where are my bags so disorganised
12503,2,americanair lovely flight back from mia to lhr  great crew  thanks 
12504,0,americanair i have emailed several timeshand wrote a letterwent to airportcalledplease fix this or abc7newsbayarea please help
12505,0,americanair offered me a cot to sleep onafter they cancelled flightled my flight a fucking cot what about a hotel like youre supposed to provide
12506,0,americanair over the last year 50 of my flights have been delayed or cancelled flightled  im done with you
12507,0,americanair another generic response guys cmon youre terrible how about an actual helpful person not all the rude employees at lax
12508,0,americanair i tried extremely rude even the supervisor and when i asked to speak to his supervisor i was told no
12509,0,americanair yes but you are still human i hope dealing with all the horror stories people share i complained to dot everyone should
12510,0,americanair try contacting everyone on that flight with a refund offer and we might believe you are sincere
12511,0,americanair i have filed multiple complaints i prefer to continue warning the public instead of wasting more time with this inhumane corp
12512,0,americanair worst experience of my life avoid at all costs they will lose your belongings and have no humanity to even offer compensation
12513,0,americanair terror story my luggage was delayed both ways on an international flight for over 5 days total angrycustomer
12514,0,americanair worst service ever delayed flights for more than 5 hours plus you missed my bag and your employees are rude 
12515,0,americanair thanks for the generic computer generated response how about you accommodate your travelers instead of just saying sorry
12516,0,americanair they are giving cots to the people that did not get hotel roomsthat is terrible
12517,0,americanair i did twicegot a letter back saying that your company doesnt issue refunds for phone bills helpphone will be shut off
12518,1,americanair oh yeah i guess those are two different things 3 am does weird things to my brain thanks again xox
12519,1,americanair yes no one is answering and im on a train
12520,0,americanair ty but their site says  please note that we do not offer a print subscription service for american way 
12521,0,americanair its not weather thats why i said the other people received hotel rooms while the people at the end of the line did not get them
12522,1,americanair just hopingpraying for a safe flight theyve had to stop and deice our plane yet again
12523,0,americanair after losing my bags for 4 daysampcharging me 475 toarrange pick upin argentinaclaiming tollfree wont reimburse me help
12524,0,americanair pity that a machine replied or perhaps my story not unusual expected better response given article in inflight magazine
12525,0,americanair i have been rebooked for the 7am flight my questions is why do some people get hotel and the others dont like myself
12526,0,americanair i responded your info different than your customer service line
12527,1,americanair done
12528,0,americanair will not help us on the phone at the gate or in checkin i book travel for clients and cannot believe the lack of service
12529,0,americanair no no no you dm me i pay you money and you want to me to reach out to you for help how about the other way around
12530,0,americanair i had a 6am flight i can get no rest because i have to wait another 2 hours to receive an automated phone call neveragain
12531,0,americanair does not know the meaning of customer service nightmare paid for direct flight bumped to dallas flight cancelled flighted terrible
12532,0,americanair thats absolutely horrible customer service the person supposed to call me cant immediately call back when disconnected
12533,1,americanair will do i also passed the website around to other passengers
12534,0,americanair my flight was cancelled flightled i called they said theyd call back in 136 they did and hung up now saying i have to wait 2 hrs
12535,0,americanair does  doesnt
12536,0,americanair okay if someone does it look for it now my fear is it will be lost forever its a very small item
12537,0,americanair what kind if airlines do you guys run the people that got in line first received hotel vouchers terrible customer service
12538,0,americanair emxlyy the wheel was broken when we got it we swear
12539,0,americanair cancelled flightled flight from fresno then rebooked for lax now flight cancelled flightled again and its midnight with no more hotel available
12540,0,americanair ill give a reward for whoever finds and returns to me on thurs when i fly back thru dfwairport i  these earrings
12541,0,americanair checked in at des moines lay over in ord final destination austin texas  baggage was only checked to ord
12542,1,americanair and btwn gate a8 amp a15 i lost a diamond earring dayjustgotworse pls have maintenance look for it httptcouiesr3ghho
12543,1,americanair we then had to deplane and change planes
12544,0,americanair you guys cancelled flightled my flight for today and booked me for tomorrow so unfortunately i have rebooked thanks
12545,0,americanair after running from one flight because we had 10 mins to our next flight we then sat on our plane for an hour
12546,2,americanair but your flight crews amp ground crews have handled situation well texting notification let me catch a few winks during delay
12547,2,americanair thx i hope so iah to dfw to okc has turned out to be a long trip today and i have to work tomorrow
12548,0,americanair i understand that but im hoping i can rectify this in advance i would call but i am in auh i just need my one checked bag
12549,0,americanair yeah buy me a delta plane ticket from san diego to detroit so i can fly one of their planes home tomorrow
12550,0,americanair nothing to do with mother nature more like poor commutation
12551,0,americanair is the worst airline in the entire world i only flew them because i had to and it was the nightmare i knew it would be
12552,0,americanair hey i have a name issue on my reservation can you help
12553,0,americanair i dmd you
12554,2,americanair thank you my lost item was located at ord and is being returned to me
12555,0,why doesnt americanair provide a means for dialogue  what is the fear that drives this decision  worstcustomerserviceever
12556,0,americanair 2284 four hours late flightrs and we are finally flying outtoo bad i missed my event
12557,0,americanair please allow me to speak with someone a dialogue would solve this issue better and faster than emailing
12558,0,americanair its not only my bagits the complete lack of respect when i called i was hung up on and it is my daughters bag
12559,0,americanair if sna curfew causes diversion do you provide transportation from lax on aa1237 now pilot not sure if we have time
12560,0,why doesnt americanair allow for conversations between upset customers and their customer service  worstcustomerserviceever
12561,0,americanair  its not cool that my flight was cancelled flightled after sitting on the plane for over an hour  notahappycustomer leavingtomm
12562,0,americanair no you should do something about everything happened yesterday
12563,1,americanair  and i forgot about that lounge
12564,0,americanair thanks bleh disconnected lets try this again
12565,2,americanair appreciate it
12566,2,americanair i love the admiral clubs thanks hey can you follow me
12567,1,americanair  reference number to this request 13001408092
12568,2,americanair just curious thanks for the response as always good or bad better than your competition
12569,0,americanair  your customer service is deplorable i am disgusted in your company and the ignorant people on the phones for lost baggage
12570,0,americanair were stuck on a plane in dallas thats supposed to be going to okc theres an issue w the plane any idea on how much longer
12571,0,americanair  thanks she submitted a damaged bag complaint onlineis there anything else we can do goodcustomerservice
12572,2,americanair thanks
12573,0,americanair they responded i cant respond to their response nor can i speak with someone worstcustomerserviceever
12574,2,americanair thanks  you always be my airline of choice when possible
12575,0,americanair gate agents disappeared and customer service agents were miserable and unhelpful letdown neveragain
12576,0,americanair who do i report missing baggage to when baggage claim leaves before midnight
12577,0,americanair how about connecting me with a customer service rep id rather speak to a person than a computer thanks
12578,0,americanair tsa when i tried to check in the things ive bought your people told me it was late flight to do it so i want my things back
12579,0,americanair arrived 10pm eastern had to deplane on the crjs airstairs to an icy tarmac valet bags sent to carousel so it was 1020pm
12580,2,americanair attended to and corrected my complaints via twitter whoa this is the brave new world we live in thank you american air 
12581,0,americanair couldnt get anyone on the phone all day the flight you rebooked had me missing a conferencewe wont be on flt 1568 tomorrow
12582,0,americanair united spiritairpr  fioretti2ndward chicagosmayor garcia4chicago bs that noise late flight norahm httptcocfzdjmn0ui
12583,0,americanair its sad how i cant afford any long distance trips though 
12584,2,americanair btw you guys should consider making a lounge at austin intl airport very populate flightd area will help the company for sure
12585,0,djevolutionhd as an ep who travels 125k miles a yr with americanair  i would expect more from them than this horrible travel experience
12586,1,americanair are you expecting any delays out of dfw tomorrow morning
12587,0,americanair that was the worst customer service experience ever too bad for you im a lawyer enjoy my wrath
12588,0,americanair its beyond complicated now and it feels like when i used to fly with united platinum means nothing
12589,0,americanair i look forward to hearing back and hope that my next trip will not be like this
12590,1,americanair oh trust me i am in love it is so beautiful
12591,1,americanair followed  sure hope you can help
12592,2,americanair boeingairplanes i really would love to experience first class on that planelooks stunning
12593,2,americanair i love the service and cheap upgrades american provides one of the best airlines ever good food good seats amazing thanks
12594,0,americanair  you broke my sick wifes luggage handle going from jfk to laxshe had to drag her bag thru the airport customerservice
12595,2,americanair gerrielliott you will every chance i get thanks for keeping me exec platinum
12596,0,americanair no not yet waiting now to be connected to an agent
12597,0,americanair when should i expect a response from customer relations
12598,1,americanair no not yet waiting to be connected to an agent
12599,0,americanair glad that you wanted to help me but you didnt have an agent call me before i rant about shitty service every day
12600,0,americanair there are only 24 hours to cancelled flight or change itineraries booked online and that 24 hours is just about over impossible scenario
12601,0,americanair there are no more flights via united when i arrive to dfw and my car is parked at iah 
12602,0,americanair your online site doesnt have flights listed in chronological order resulting in a mispurchase anything that can be done
12603,2,americanair i found my footage d i am so so happy
12604,1,americanair well we cleared customs in auh i need to get to iah after i arrive in dfw is it possible to retrieve my luggage in iad
12605,1,americanair i will and i will share with many many others filmcrew media wsj nytimes latimes chicagotribune
12606,1,americanair tell me you can get me to abi earlier than 8 pm tomorrow
12607,0,americanair 2298 everyone else  was outstanding
12608,0,americanair the last was 2339 dfw to ord not weather relate flightd austin leg delayed as well
12609,0,americanair my bag flew with aa while i flew with delta and im still not sure whose final carrier is referred to
12610,1,americanair follow me back so i can dm you guys
12611,0,americanair you have cancelled flightled my flights because of my last name do the right thing and reinstate my tickets
12612,0,americanair flight veers off icy runway at dfwairport most dfw flights cancelled flighted mon httptcoq37pown6uv cowboycerrone figures right
12613,0,americanair you know i love this airline but why are my friends megentripodi jordnnicole7 having such a problem retaining info they need
12614,0,americanair 600 late flightr 2 complete itinerary changes and lost work and time but yeah i got it rebooked
12615,2,americanair not surprised that you were the fastest responding us brand on twitter for q2  q3 2014 also 10th fastest in the world in q3
12616,0,americanair youve got to be kidding look at the pictures  im hoping its on the flight that just came in the whole story is 2 much
12617,0,americanair youre clueless a kind rez agnt contacted usair 4me around midnite told them what to do if not that id have missed funeral
12618,0,nice try americanair i heard your crew whisper shes still at the hotel she probably doesnt think she has to work until tomorrow
12619,1,americanair do you have hand sanitizer in the bathrooms on your flights
12620,0,americanair im at the airport right now and your people didnt know how to react and help me with this situation very frustrated
12621,2,americanair thank you
12622,0,americanair so break whatever you want take no responsibilitytoo bad for customer media filmcrew chicagotribune wsj nytimes cnn
12623,0,americanair flight veers off icy runway at dfwairport most dfw flights cancelled flighted monday flightaware says httptcoatwyifh6zy
12624,0,americanair my mom tried also that wasnt the reason they wouldnt change it yall literally said that youd rather have an empty seat
12625,2,americanair no apology necessary it was wind and i was on delta xoxo
12626,0,americanair you fucking suck
12627,2,americanair thank you
12628,1,americanair on our way now
12629,1,americanair i am traveling from auh to iad via etihad and then from iad to dfw via aa will i be able to retrieve my checked bag in iad
12630,0,americanair is this a serious thread maybe you guys should reread it fail
12631,0,americanair now on 5th plane of the day first 4 all taken out of svc scheduled dep 3 pm still on ground ord 1045pm
12632,2,americanair joanne from your san diego staff was phenomenal give that girl a raise she handled our flightnightmare better than anyone
12633,0,americanair you are beyond redemption jfk baggage claim looks like a luggage warehouse
12634,1,americanair sent
12635,1,americanair what about flight 1239
12636,2,americanair thanks to aa  dart for getting me home in time for work this morning dendfw didnt have to waste a vaca day dartmedia
12637,0,americanair even followed me but i still cant get them to answer their phones worst customer service ever customerservice fail
12638,0,americanair yeah and what are they gunna nothing your whole organization is a joke
12639,0,americanair my sister just received a call that her trip wednesday flts 23483499 was cancelled flightled and resched to next day why
12640,0,americanair great then tell me how you will fix it suntimes wsj latimes nytimes media filmcrew photography cameragear
12641,0,americanair 2hr and 20 min delayedstill waitingyou need to do something to improve httptco1m36ntptr8
12642,0,americanair it says on you web site that u fly directly from ord to dub when i try to book it says you do not have you stopped 
12643,2,americanair glad to hear that there were no serious injuries in the minor crash dfwairport this evening
12644,0,americanair i booked it on us airways site dont see a cancelled flight link 
12645,0,americanair we had to sit in the airport a long periolodicly time the planes were nasty
12646,1,americanair with snowice forecast dfw tu pmwe am what is change policy on reservations we hold wed morning any leeway
12647,2,americanair no space in my seat but thanks to your pilots im back 25mn early to ohare didnt think that was possible sna2ord 1644
12648,0,americanair late flight again geez flt2417 late flight delays typical
12649,1,americanair do you guys have wifi on international flights
12650,0,americanair to add insult to injury i have to go pick it up myself real class act ill stick the delta from now on
12651,0,americanair absolutely disappointed in your lack of service lost my bag and cant even deliver it after i was told it would happen
12652,2,americanair just followed you
12653,1,americanair what are preferred seats
12654,0,americanair what can aa do for a load of people about to board their 5th plane of a very long day when the first 4 were unserviceable
12655,1,americanair the late flightst usair4603 earlier 4591
12656,1,americanair any delays on tonights flight from dfw to sat i have family members on board
12657,0,americanair what is going on with the flight 2417 it has been delay a lot 
12658,1,americanair can i use an swu on an finnair codeshare of an american operated flight jfkman  thanks in advance for the help
12659,0,americanair we tried with multiple people i already sat on the phone for an hour and a half and got nowhere
12660,0,americanair which onei have been booked on 6 different ones in the past 2 days
12661,0,americanair nope couldnt make changes online and after 90 mins on hold and time dealing w the rude rep the 24 hour window has closed
12662,0,americanair doesnt care about customers break your gear and tell u they cant do anything wsj latimes chicagotribune media filmcrew
12663,1,americanair yestwicefor two different flights and occasions
12664,1,americanair why is your cover photo of twa just wondering
12665,0,americanair unable to access the website  will try again
12666,1,americanair yikes
12667,1,americanair hopefully its all fixed theyve got a new aircraft for us just waiting to board
12668,0,americanair best planes in the business not aa5411 today httptcoi7vdi9wqsf
12669,1,americanair usairways i need to cancelled flight a flight i booked earlier tonight are you able to do it over twitter
12670,0,americanair i loved todays fight but there was a bad draft on the airplane please add more air to air thanksm
12671,2,keep it up  americanair
12672,0,americanair louprice13 aacustomerservice apology not good enough 4 planes with mechanical and 9 hours delayed unacceptable
12673,0,americanair thx for the apology   a commitment to fix your broken system would be better  actually fixing it would be better still
12674,0,americanair seats that were assigned are inappropriate for child this age aa knew age of child
12675,0,americanair this is the biggest joke ive ever seen and will be telling everyone never to use you guys cause you are a joke
12676,0,americanair pay for my accommodations when you are the ones cancelled flightling it for no reason and i know your saying lying it cause of weather
12677,0,americanair airport and 2 extra nights for hotels and not once have i heard of anything from your embarrassing airline saying that you will
12678,0,americanair this is getting a bit ridiculous when and you have made me miss 2 full days off work and had to pay for cabs back and forth
12679,0,americanair your assistance has not been very helpful frustrating disappointing experience amp wsmall children very inconvenient
12680,0,americanair cancelled flight my flight saying it is cause of weather condition when it was the only flight that was cancelled flight
12681,0,americanair again you guys are a huge joke and cancelled flight your flight for no reason this is the 3rd time in one trip for me that you have
12682,0,americanair what is going on  this is pathetic online doesnt work and phone wants 25 to give a seat assignment
12683,2,americanair ive just received the ticket thank you for your help
12684,1,"americanair jet slides off icy taxiway at dfwairport 

story httptco4ponj3jide httptco3dcwerz1kr"
12685,0,americanair this is getting out of hand i called reservations to reserve the seats that it wont let me select online and theres a fee
12686,0,americanair on flight 1074 that has been delayed for hours over human errors like a food truck hitting the plane now the lines are frozen
12687,0,americanair so disappointed with this airline never again will i book with you guys
12688,2,americanair thanks
12689,0,americanair you found my lost luggage wont bring it to me until tomorrow next day if the weather isnt nicer terrible service
12690,0,americanair would it be ok to send you a dm asking a few questions because im deaf and been on hold so long
12691,0,americanair sorry you were disappointed outoftouchwithreality people have kids and jobs
12692,0,americanair nrosenb1 its not allowing me to book available seats
12693,0,americanair seriously all flights from detroit to dallas are cancelled flightled 2 days in a row i want to get home amp see my wife amp kids
12694,0,americanair of delays and trapped on planes with no water or air never ever ever again neveragain aafail
12695,0,americanair literally just told me theyd rather have an empty seat than my mom get to come earlier amp take me to dr appointment wow
12696,0,americanair we have posted your response on facebook for everyone to see people are appalled by your lack of concern
12697,0,americanair i had an advantage  and you deactivated it i dont think you should deactivate a customers acct without their knowledge help
12698,0,americanair thanks for making this the worst flying experience ever 4 different planes of mechanical issues and 12 hours and counting
12699,0,americanair if its in my backpack why do i need to see agent
12700,0,americanair i really wanted to sign up for your airline credit card but your absurd 400 change fee to switch my flight made me think twice
12701,0,americanair she sent you an email 2 customer service the night it happened ur response was basically 2 bad sorry how should she contact u
12702,0,americanair hi aa  i placed an itin on hold to expire on 227just logged into my acctits gone seat hasnt been released to inv help
12703,2,americanair  tpa  ord aa1679 another successful journey thanks for the hospitality
12704,2,americanair thank you for the response much appreciated
12705,0,americanair 4369 about 4 flights all using same gate wbuses to the planes  awful boarding process hour and a half late flight
12706,0,americanair is there another line i can call when i am on hold for 5 hours also how can i get compensated for this loss of time and money
12707,0,americanair rizzilient after days i finally got the automated service to call me back but it hung on me this is beyond ridicules  help
12708,0,americanair asked for a waiver of a change fee for flight booked win past 24 hrs rep was rude just told me no didnt even try to help
12709,1,americanair any idea why flight 5392 from hsv to dfw tomorrow cancelled flightled about 45 minutes ago
12710,2,americanair thanks  i actually made it my connection flight was delayed  guess all delays are not a bad thing httptcoxggcntco8m
12711,0,americanair the issue wasnt a long wait it was an infinite do loop your system didnt let me or any customer wait or leave a message
12712,1,americanair did the policy change ive seen people with hamsters and rabbits before
12713,0,americanair thanks to your attendant on flight for advising connect flight held  ran with kids and flight departed poor service at miami
12714,0,americanair an hour now waiting on the phone for us air help 10 hours waiting at the airport yesterday love the service guys
12715,0,americanair im here standing at baggage claim waiting for bags for over an hour at dfw the gate is 100 feet from here nothappy
12716,0,americanair right so i missed my connection  had a three hour kay over  then you lost my bag
12717,0,americanair obviously we did see an agentbooked us for tomorrow morning no hotel no transportation pregnantwithtwins stranded angry
12718,0,americanair i was suppose to be in fl 4 hours ago and im not ive been waiting for hours this is just ridiculous
12719,1,americanair my 2498 to clt left the gate what is next for clt need help
12720,0,americanair you have a company policy that refuses employees to speak to other employees over the phone interesting
12721,0,americanair still on hold after you hung up on me the first time another 45 minutes httptcoimrlau77ih
12722,0,americanair if it i have not rebooked didnt get notified that it was cancelled flightled
12723,1,americanair is that the flight for tomorrow
12724,2,"""americanair thecandacesmith thanks for the shoutout candace enjoy the ride"" always i adore american airlines"
12725,0,"without notifying though ""americanair krescate we dont like cancelled flightling flights kim but weather has not played nice with us"
12726,2,still thinking those pjs may have me sold americanair momsgoodeats wed love to have you on board with us mandarinjourney here i come
12727,1,americanair do you have any flights with lie flat seating from stl to pdx around the date of march 5
12728,0,americanair how do you refuse a customer who is willing to pay to upgrade when half of your first class is empty
12729,0,americanair customer service if you can call it that refunded my money
12730,0,americanair im still on hold
12731,0,americanair you ever wonder why you find yourselves responding to so many customer complaints on twitter its because your airline sucks
12732,0,americanair are you people cruel or just stupid why are you posting my personal email on the damn internet have u lost your mind
12733,1,americanair do we get a class discount on your wifi i will be flying your airlines at approx 4 am
12734,0,americanair customerservice sitting on my fourth plane today with a mechanical problem no excuses for this tough to be loyal
12735,2,americanair contactcej thanks
12736,0,americanair americanairlines bqonpa flight 1641 delayed from posmia missed 2214 mia atl need seat on last flight to atl
12737,0,americanair so bad service in miami airport
12738,0,americanair needs an entire customer service overhaul delta would never treat its customers with anything less that a1 service
12739,0,americanair are you guys intentionally trying to lose customers and money
12740,0,americanair why do you continually play the according to federal regulations every 58 seconds i could see if you had quicker service
12741,1,americanair can i send you my trusted traveler id to add to my reservation for tsa pre
12742,0,americanair thanks but i had to hire a car in chicago and drive to mke does that mean i have to go to the airport
12743,2,americanair the folks at the executive platinum desk are great pros  they understand my displeasure with change fees and switch to sw
12744,2,americanair he thanks you anything you can do to help would any further information help in the process
12745,0,americanair thanks for a cancelled flightled flight then a delayed flight and not telling us more missed work more  on hotel worstcustomerservice
12746,0,americanair flight 3487 delayed 1 hour because of pilots i spend 5 hours on the phone just to get an ep agent on the phone now this
12747,0,americanair advised gas and pilot of my flight too bad no one took action
12748,0,americanair usairways need to be reported to the bbbmedia for their complete disregard for paying customers donotflywiththem
12749,1,americanair anything in particular i should ask for   will they want me to document my mileage plus status
12750,0,americanair how about you give us a number to call instead of the empty email since you are not working on it
12751,0,americanair i have been checking consistently and called multiple times as a loyal aa customer im disappointed
12752,2,americanair congrats on your call center customer service a guy named fidencio answered and he went above amp beyond to help me 
12753,1,americanair daughter record loc is kybilc she is traveling with 3 yo and needs to be in adjacent seats not across isle
12754,0,americanair gabriela in miami is a very rude employeeworking the mialga check in she made experience unpleasant  customerexperience
12755,0,americanair ok makes no sense tho since youll give me a free upgrade to first
12756,0,americanair i didnt want to cancelled flight i wanted to take someone off and keep my price held at 402 at 10am today 440 now 530
12757,0,americanair its not about the delay  its about the communication
12758,0,americanair would you like any additional details of my issue airport flight agent name or are you happy w this automated lip service
12759,0,americanair 3611 was supposed to depart at 510pm central  about ready to close the door at 734pm central
12760,2,americanair maryellagreen despite the inconvenience the situation was handled quickly and we appreciate it very much
12761,2,americanair absolutely
12762,0,americanair  cluster continuesstill on connecting instead of directbag charged and seats not together shafted
12763,0,americanair usairways  im pregnant with twins and youre going to abandon me overnight in an airport no hotel when its your fault
12764,0,americanair has no idea what theyre doing delay 1 flight from 5pm to 740pm then delay another to the same destination   the same time
12765,2,americanair maryellagreen just received it actually thank you
12766,1,americanair are flights from pensacola fl delayed flight 3670
12767,1,americanair the status on my itinerary says on request in red whats that mean
12768,0,americanair have such a bad rep for loosing costumers luggage i stopped flying them a while back
12769,1,americanair jokerunning this happened to me too
12770,0,americanair why did you drop my call why dont you have more people answering phones why is it always high call volume when i call
12771,2,americanair thanks  idk if it still late flight but i hope i get it tonight 
12772,0,americanair i cant work with them if the call gets cut off while im still holding is dfw looking any better tomorrow
12773,0,americanair u didnt give an answer why the flight delayed so long and how do u compensate missing my other flights lima to cuzco
12774,1,americanair can you help me update a birthday that was incorrectly input in a reservation this is preventing me from checking in
12775,0,americanair yep as i saidi feel sorry for you that you have to run their account how embarrassing for you
12776,0,americanair tsa said there is nothing they could do but the question is why are your employees swapping your customers belongings
12777,0,americanair now i have to wait more than 60 minutes
12778,2,americanair thanks me too
12779,0,americanair i need assistance reflight booking problems a flight from dfw to lit
12780,0,americanair just took off sitting with someone who is scheduled on buenos ares out of jfknot sre if he will make it r thy holding plane
12781,1,americanair the dinner and called me hon not the service i would expect from 1st class  disappointed
12782,1,americanair upgraded to 1st class inquired about red wine  sauvignon blanc amp i cant pronounce the other one  couldnt describe
12783,0,americanair no i watched these bags be abandoned at depart gate watched for gt40 mins until owner returned 20 mins after i reported
12784,2,americanair everything for sorted out thanks for the help excited to get home tonight
12785,0,americanair my mistake multibillion dollar company
12786,0,americanair why would it take that long my credit card company says the card hasnt been charged yet should it take 5 days for this
12787,0,americanair for our delays  im out of more money because of you
12788,0,"americanair i have got a flight for
the next day  what about a credit  you guys are a multimillion dollar company give us back a credit"
12789,0,americanair dont send me a tweet to cover your social media complaints how about sending me a message with a way to resolve custserv
12790,0,"americanair barrettkarabis what a joke you can mail
the receipt  yet we cant mail
them
a payment and fly before hand right"
12791,0,americanair no it does you could not be more wrong httptco66nxzhbbmt
12792,2,americanair keep up the good work  got me to my destination safe and on time today
12793,0,americanair why doesnt anyone make a better effort to retain customers it should be an easy fix i just want to travel aa
12794,0,americanair btr trained gate agts im a frequent flyer amp have nvr had issue wmy bag 2day i was forced 2 gate check while priority boarding
12795,0,americanair misplaced my bag 36 hr ago and cant tell me where it is ive lost 1000 of stuff  americanairlines unamericanairlines
12796,0,americanair cancelled flightled two flights from miami to nashville yesterday and could not get me on a flight for 34 days southwestairwasthere
12797,0,americanair lost 3 pieces of our bags havent delivered them in 36 hours lied that they were delivered and still no refund  never again
12798,0,americanair improve envoys performance  5th trip through ord in 2015 ive been delayed for hours because of envoy  i could drive faster
12799,0,americanair two cancelled flightled lga flights both by delta took off looks like i have a new carrier delta
12800,2,americanair lady at b1 abq for 5347 on 223 was of a great service to all among several cancelled flightlations
12801,0,americanair any ways to get through the 50 minute wait to book a flight
12802,1,americanair can you provide guidance on how i should work with them to resolve the issue
12803,0,americanair reallythey closed the gate at 1030 instead of40i got there at 1039 if u wudda put in my ktn like i asked i wudda made it
12804,0,americanair trying to change flight via dfw tomorrow cant get thru on phone long wait then cut off x2 can you help please
12805,2,americanair thanks for following up it finally worked fingers crossed the new flight works
12806,0,americanair stuck on the tarmac in clt because the our gate is not open hope i dont miss my connection logistics americanview
12807,0,americanair i waited on hold for two hours only to have my call really unreliable
12808,2,americanair was not on board you today just watched report unfold on twitter but still am very proud
12809,0,americanair now a delay to the rebooked flight
12810,0,americanair after several miss communications i was able to get to ord but i am not home yet and not sure i will get there due to her error
12811,1,americanair um no just hanging out what's new w you
12812,0,americanair hey aa there was a mistake made by your cr on my flight booking problems when i call your reservations  i keep getting hung up on advise
12813,0,americanair emailed aadvantage for status match  still waiting  cant wait to move from united but help me out here 
12814,0,americanair ill try to have a great week once i receive it 
12815,0,americanair not having pillows or blankets or a flight home for 40 people does bad things to my hair
12816,0,americanair what are we going to do about the nightmare you guys out me through yesterday zero response from the tweet you last sent me
12817,0,americanair i tried site amp doesnt allow me same reason why i wasnt allowed to board this morning will try diff airline for work trips
12818,0,americanair i bought a plane ticket 2 months ago and still havent received my flight info and ticket in my email when it will come
12819,0,americanair your dca baggage claim employees should realize a please a thank you and an apology can go a long way customerservice dca
12820,0,americanair  22 you took cost for both flights out of my bank account now i cant get a refund for 2 weeks i have been a loyal customer
12821,0,americanair i took the day off from work and drove 9 hours round trip to rescue my daughter and 3 other students from laguardia thanks
12822,0,americanair youre airline is ridiculous
12823,0,americanair the group of minor children were broken up into groups some still in miami delta has much better customer service
12824,1,americanair is there a way i can get a record of all the flights ive taken with you
12825,2,americanair thank you for the response we got it resolved at the counter
12826,0,americanair thats the one my original arrival time was 1014am after all said and done i may be there by 919pm central not impressed
12827,0,americanair my flight 1389 from las vegas to dfw was cancelled flightled ive been on hold forever and i still have not spoken to anyone pls help
12828,0,americanair every time i try to call it tells me to try again late flightr and just hangs up
12829,0,americanair rebooked into a different airport throwing a wrench into plans 
12830,0,americanair crew did the best they could but it was out of their control you only get one chance of a honeymoon amp you failed miserably
12831,0,americanair thx someone picked up after 45 minutes
12832,0,americanair overbooked business class from mia to uvf  after being in the correct seat we were moved back to economy on our special day
12833,2,americanair no kidding gonna take some beating on the apron and there are some good lookin planes out there
12834,0,americanair thats unacceptable
12835,0,americanair so what if i didnt have the funds to purchase another ticket your error would cause my family to miss the funeral
12836,0,americanair i have to miss a whole days worth of work tomorrow but im suree you guys dont care
12837,0,americanair this is a big company should be happy to do something for a customer when now its costing more for delays oh and did i mention
12838,0,americanair i have a ticket that has been pending for 4 days is it normal to take that long i want to make sure there isnt a problem
12839,0,americanair and just bad cs i will be back on jetblue  at least when you stuck they look out for you and apologize for any trouble
12840,0,americanair for my delay and you know what i get a we dont credit anybody back a supervisor who cut me off when speaking
12841,0,americanair a free check bag a food comp a flying credit something to help out now that im an additional 200 dollars in the hole
12842,0,americanair yes i did but no response
12843,0,americanair my bags were checked through to cancelled flightled flight 362 when will they arrive in mke not much help from grnd staff havoc in dfw
12844,0,americanair id just like to know where my bag is when ill get it and why i dont have it already no accountability from cust service
12845,0,americanair i will never fly with you guys again i am stuck in memphis another day called to be credit something anything
12846,1,americanair  dont be jealous  i live in sydney and my tshirt and jeans dont suit the office for work i need suits and a warm jacket
12847,0,americanair rizzilient i booked tickets using miles and need to change the dates  have been trying to get to an advantage rep 4 two days
12848,0,americanair is the company from hell with no consideration for customers that give it hundreds of millions of dollars per year smh
12849,1,americanair no snow in st louis cold but no snow hub flights welcome
12850,0,americanair took a flight yesterday fron tpadfwaus bag went to iah today bag went to iahdfw and then back to iah still no bag
12851,0,americanair it is absolutely unacceptable  i have been calling all day and am hung up on every time i just need a 5 minute bit of help
12852,0,americanair  envoy airlines is a disgrace to the aa family  nothing but delays and cancelled flightlations week after week
12853,0,americanair its not about weather its logistics why should i hold for 90 minutes when you called me why not get more desk agents
12854,1,americanair weve sent you more info via dm  i truly hope you resolve this very quickly media filmcrew cnn nbc
12855,0,americanair ive never had anything bad to say until now no love for faithful customers
12856,0,americanair also agent not aware clearly of httptcofwkj49b1le
12857,0,americanair additional fare cost 19 tix change price 195 uk pounds 304 19 not the issue the 195 uk pounds is  badcustomerservice
12858,0,americanair i fly american because of family but severe weather excuse so i cant call to make change why have a computer if u cant modify
12859,1,americanair amen
12860,0,americanair no meelan did not afford a supervisor to be included in the conversation pls check the rec of the call badcustomerservice
12861,0,americanair i had it until last night but because severe weather i could make the needed changes and now fair goes up 150 each
12862,2,americanair thanks to aa for the upgrade today and getting me on a new flight after my first one was cancelled flightled
12863,0,americanair has the worst flight change policy no mercy no sympathy such a bummer when you cant go to funerals or see friends bc of it
12864,0,americanair whats done is done not much you can do at this point trip is already over
12865,1,americanair basically u right now httptcoin24bpb7dw
12866,1,americanair epicfail on connections in chicago today extremely disappointed w unaccommodating customer service rethinking loyalty 
12867,1,americanair well im flying jetblue instead  for free their credits actually work
12868,0,americanair just messaged you please have someone contact us immediately
12869,0,americanair why cant dfwairport have the capability to spread salt on a runway
12870,0,americanair 3349 was supposed to be in little rock at 10am this morning
12871,1,americanair boom httptcopzgc6jch7n
12872,0,americanair already spoke to that line unwilling to help  really poor support hitawall
12873,2,americanair first ride on new 737800 with new interior and in seat video nice improvement newplanesmell httptcodjjjn9slht
12874,2,americanair no worries at all y'all have a good one
12875,1,americanair yes thanks i found those didnt see the gray tab at first 
12876,0,americanair but seriously if my cats dead im going to be pissedvery thankful because it is evil and wants my soul
12877,0,americanair not only on both legs did i have damaged seat u damaged an expensive case and not offered anythingjust an apology 6wks late flightr
12878,0,americanair usairways ive tried to be understanding and let you handle the situation but i guess i was wrong about that
12879,0,americanair usairways over an hour on the phone the best you can tell me is it was sent maybe my bank misplaced it
12880,1,americanair my chariot tonight from this angle it looks like a 787 no httptco3zzkqwwbjz
12881,0,americanair usairways day has come where i was suppose to get my money back from you but my bank hasnt received anything but after
12882,0,americanair no i will be calling corporate
12883,0,americanair cannot understand how you are part of oneworld all other member treat their customers fairly tcf oldplanes damageluggage
12884,0,americanair probs the worst customer service ever replied to complaint i submitted 6 weeks ago bout damaged bag not even replacing it
12885,0,americanair i cancelled flightled my ticket and is taking two months  to refund and still waiting
12886,1,americanair new marketing song httpstcof2lfulcbq7 let us know what you think httptconbzkhizf3v
12887,0,americanair thanks i hope we get movies tvs were broke on the flight over
12888,0,americanair thanks for being entirely unhelpful and wasting hours of my time today
12889,0,well americanair we wont be flying you rebooked on jetblue with credits that actually work it was free
12890,0,americanair check on what our broken tablet see attached picture media filmcrew nbc cnn httptcouq2oopjpwg
12891,1,americanair originating at sfo and going to lax
12892,0,americanair been calling all morning still cant get through i need to chge a flight that is this week
12893,1,americanair you guys are the talk of the americans down here in ecuador read this httpstco5on3klzvmt
12894,0,americanair should prob give me a refund since they made me miss my flight waiting to talk to someone for 3 hours httptco4sfpcbyy9m
12895,1,americanair ive triedits usairways anyway
12896,0,americanair oh i did all i received back was an email saying  delays happen uh huh
12897,0,americanair how do i place it on hold and complete payment i dont see any way to do that from my reservations page
12898,0,americanair bad weather happens but not being able to get through to a reservations rep for over 6 hours is just crazy frustrated
12899,1,americanair flight get me out of chicago
12900,0,americanair why are customer svc reps unable to handle calls is there a 24hrs cancelled flightlation policy booked yesterday need to cancelled flight
12901,0,americanair bad weather is understandable but your own pilot said that over 160 people called out and that zero bags are on the plane
12902,0,americanair yepfiled a claim at heathrow yesterday we were promised a call this morning with an update but got nothing
12903,0,americanair why is does it seem to be impossible to contact anyone at your airline to get an item left on board a plane 5 min after deplane
12904,0,americanair you flew me into chi instead and i got a ride to mke u said my bags would go to mke today is it on the cancelled flightled flight tho
12905,0,americanair stuck at gate miami to jfk flight 1510 are we going to get out of here tonight very frustrating
12906,0,americanair i understand theyre busy amp doing their best my frustration is an automated call changing my flight wo allowing me to talk
12907,0,americanair help u said ud chnge our retrn flght since we missed our connection sat amp now ur not pickng up the phoneonly hve 18 hrs left
12908,0,americanair has been almost a month and still no response to my online complaintquestions out 300 because of it
12909,0,americanair bad weather happens but lack of preparation is inexcusable depending on good weather is not a good business model
12910,0,americanair how is us4623 going to be on time when they are still deplaning at 408 this is bs
12911,1,americanair so what should he do next exactly
12912,2,americanair flight for tomorrow was cancelled flightled new one booked seats taken care of just a tweet to commend you all on the service thanks
12913,0,americanair instead they yelled at him and told him to call a number that will not pick up due to call volume
12914,0,americanair he is at the boston airport there is a problem the agents will not honor the voucher because one number is rubbed out
12915,1,americanair see photo of b787 scale model amp our pn 320008a wheel deflator specified in chapter 32 of b787 amm httptcokfd4wqrklw
12916,0,americanair i guess it is more bs airportcardio given you cannot have an on time flight
12917,1,americanair see photo of 787 model amp our pn 320008a wheel deflator specified in chapter 32 of b787 amm httptcooilncfweyg
12918,0,americanair you should really explain customer service to your gate agent for 1152 at c4 couldnt be bothered
12919,0,americanair my wife was on a flt from bro to tul via dfw that was cancelled flighted bought an swa flight to get her home partial refunddm me plz
12920,0,americanair ive been trying to get through to reservations since yesterday to make a change to a reservation hold when will it be up
12921,0,americanair thanks  i miss my dog and this delay is costing me a lot of money
12922,2,americanair yes it says it should be deliver within 6 hours after pick up line
12923,0,americanair i still cant get through to change my flight this is really important plz help
12924,1,americanair 3127 just landed in lit
12925,0,americanair i ended up emailing my complaint to customerrelationsaacom hope that works travelproblems
12926,0,americanair for tomorrow some sites show flight 1642 from ewr cancelled flightled is it
12927,1,americanair are pets allowed in first class
12928,0,americanair can lie to you about where your lost bag is but we are suppose to trust them with our lives thousands of feet in the air
12929,0,americanair cant help now as all seats have been taken  there has to be a way to handle high volume of call days
12930,0,americanair the worst first class boarding service i ever had
12931,0,americanair most disgusting chicken entree ive ever seen  your standards have seriously nosedived newamerican httptco56essfoowt
12932,0,americanair im tryin to book a flight but cant get ahold of anyone
12933,1,americanair am i upgraded on my next flight
12934,0,americanair finally at final destination but not wo extra significant travel expenses amp missed work how can you resolve this experience
12935,1,americanair when changing dest city on an award for a reservation party of 4 is fee 150 for each pax or 150 for first and 25 for rest
12936,2,americanair delaney and shawn at dfw showed exceptional customer service today will happily choose aa whenever possible now thank you
12937,0,americanair another customer non service from you if we waited for you to solve the problem we would miss the funeral you suck
12938,0,americanair already shared with them nothing done
12939,0,americanair kanne822 southwestair is better than aa
12940,0,americanair i really cant there though to an agent and i am worried about my reservation can you help me out
12941,0,americanair while listening to a delay message on my phone another delay message was coming in get your shit together
12942,0,americanair hi get error msg when trying to check in on line states wrong pass tickets rcvd from aa due to training in dfw u know y
12943,0,americanair theres an employee at gate 45 of jfk telling people their bag doesnt fit and needs to be checked when it clearly fits aa291
12944,2,americanair thanks i finally got through this afternoon  
12945,0,americanair after waiting for a delayed plane we sat on the plane for an hour waiting for a late flight passenger thats bs too
12946,0,americanair where is my bag
12947,1,americanair it was 639
12948,0,americanair not true stop making excuses you either overbook or have crappy planes
12949,1,americanair americanairlines on approach to mex httptcose57dmjhiw
12950,0,americanair no booked seat in dallas live in dallas real nice that your gate agent had exit row available told me they werent available
12951,0,americanair i paid using paypal online and after i was charged there was a system error which is what i ended up calling about
12952,2,americanair aateam thanks for working in very rigorous weather conditions for all
12953,0,americanair thats why im asking for exception staffer moving last minutewere a nonprofit amp losing 400we just want to change ticket
12954,2,americanair thanks ill look forward to the response
12955,0,americanair your advantage agents are horrible ive been waiting for 5 hours for a call back only to be hung up on by a rude agent
12956,0,americanair yes theres issues on the site as well unfortunately
12957,1,americanair about when can i see a new american airlines credit card to replace my usairways dividend mastercard
12958,0,americanair my wife is stuck in brownsville any chance she can get any flight out she needs to be at work tomorrow morning
12959,0,americanair will it be this year do you think
12960,2,americanair thank you truly appreciate the help just sent a dm
12961,0,americanair the best is your 800 message saying to use website and your website is saying you need to call  if you dont answer hardtodo
12962,0,americanair trying to get my flight changed through dallas calling your number just says thanks for calling and hangs up guess im stuck
12963,0,americanair aa1675 now that the airplane has been sitting here for over 24 hrsthere are mechanical problemsbtwthe aa desk is unorganized
12964,0,americanair miamiphl flight cancelled flightled just as i got to the gate no one from aa around no one on the phone awful awful awful
12965,0,americanair can care less if youre without your bags for a day or a week ive been 3 stories in the last 3 hoursi want my bag
12966,0,americanair hah best flight attendant response if you not happy getting screwed over you have other carriers   hahahah pathetic
12967,0,americanair aa1675 flight out of jamaica was cancelled flightled yesterday due to weather while other flights were still landing at dfw
12968,1,americanair boarding in 2mins yay
12969,0,americanair your a liar no precipitation all day 47 degrees dont pacify you look like a foolthats the problem admit you suck
12970,2,americanair thank you so much
12971,0,americanair 12 calls in the span of two daysnone of which available to speak to someone  you are un fin believable  worst ever
12972,0,americanair elwoodblues77 im sure he understands the rules but you guys just have zero customer service staff your damn counters
12973,0,americanair whats with your baggage handlers calling out at dfw today no luggage onboard the planes
12974,0,americanair after 50 minutes on hold and another 30 minutes on the call yes going to be pushing it to get to the airport on time now
12975,1,americanair hi did the discount award policy for credit card holders change no longer seeing the chart of specials on the site thanks
12976,0,americanair your seat assignment process when flight booking problems is misleading im not paying extra to select a seat
12977,0,americanair why cant you hire a staff that is helpful informed and nice to its customers
12978,0,americanair from the rude ticket counter employees to forcing my wife on standby and then pushing her down the list it was a very bad day
12979,0,americanair agents in dfw were very kind did their best to help but this doesnt make up for phx error and attitude americant
12980,0,americanair will not let me reuse my ticket  thus i have booked my vacation with delta  never flying on american again
12981,0,americanair now 2 hrs guess i should just hang up amp give up on using my award miles before prices jump hm thanks httptcole4h2gtzxz
12982,0,americanair need to hold or get a call back just get hung up on by your phone system for 6 hours now
12983,0,americanair she was rude unprofessional  not helpful in helping me try and get home as a aaadvantage loyal aa customer dissatisfied
12984,0,americanair work on the comm skills w hate agents at phx said i was confirmed on flight out of dfw amp got here and that was only standby
12985,2,americanair thank you for the assistance
12986,0,americanair hello question how many balloons do you think it will take to life up one of your planes
12987,0,americanair need2know if ill be able to reach ind todayrather stay in maf that fly to dfw amp find out i cant travel httptcogvgkhbx1rb
12988,0,americanair im trying my hardest to not get frustrated but i am getting no response on email or by phone aa owes me 500 how do i claim
12989,0,americanair hi there flight from dallas just cancelled flightled going to la can u pls help rebook me
12990,0,americanair 2nd time in 4 days that my flight has been delayed and my gate agent hasnt said anything thanks for the memories neveragain
12991,1,americanair thanks for doing that but now its telling me to go to the airport and check in with an agentwhats up httptcopfsenjk5pw
12992,1,americanair whats the best number to use
12993,0,americanair have been in call cue for 11 hours no call yet wife in cue for 9 hours  got a call but was hung up on
12994,0,americanair been on the phone for 47 minutessaid it would be 10  any advice
12995,2,americanair chicago seen from seat 6a aa 1620 so far a great ride on to pdx httptcox4rsvagijn
12996,2,americanair thanks delivery status
12997,0,americanair i dont believe its acceptable to have a ticket  changed after check in time amp not be notified apparently thats standard
12998,0,americanair i need to complain to aa but the email form field doesnt allow enough characters for my complaint have a real email address
12999,0,americanair our flight aa 1338 is delayed out of providenciales and will be missing our connection aa 1651 in miami to sea who do we call
13000,0,americanair here is the ticket they gave me after lying raising their voice with no explanation on what happened httptco31cfhtk60r
13001,0,americanair we did check before going to de airport and everything was fine fail
13002,0,americanair attached original ticket flight number was 1672 isnt the experience i thought i would have terrible httptco5sdlyn9mss
13003,1,americanair i had booked online but unable to cancelled flight online but finally got thru
13004,2,americanair hey becky piela at the orange county airport has been really kind and helpful with rescheduling our flight
13005,0,americanair on feb 15th your rep gave me the record locator and told me id be receiving an email with the itinerary and confirmation
13006,0,americanair this entire process took sooooo long that no decent seats are left  customerservice
13007,1,americanair our flight attendant announced that we have transportation waiting for us for that flight so i think well make it
13008,0,americanair been on hold to reserve award travel for over 15 hrs now anyone home or is it a crazy weather issue httptcocehroeurc5
13009,0,americanair we dont mind the fee we were told we cant change name on ticket at all
13010,2,americanair thank you i will be there to pick her up on time
13011,0,americanair the original receipt lists my flight cost as 89ish and doesnt reflect the use of a voucher
13012,1,americanair so whats the hold up on flight 4302
13013,2,americanair well you guys are totally kicking a million pounds of ass bar none the best sm team in the airline industry in my opinion
13014,0,americanair least you could do would be to refund me the oneway ticket i had to buy since you werent able to accommodate thank you
13015,0,americanair after being patient about my delayed bags for 5 weeks i was told that it could take another 3 to 5 weeks unacceptable
13016,0,americanair i had to purchase a ticket that i never would have had to buy had the flight not been cancelled flightled terrible customer service
13017,0,americanair flt 703 sorry scheduled at 545 phlmia a totally chaotic poorly addressed event  sent to three gates in the night
13018,0,americanair was told you could only refund me the cost of my original return flight note flight you had booked for me was more expensive
13019,0,americanair not okay since you couldnt put me on an earlier flight i had to buy my own ticket on another airline
13020,0,americanair heard back at 730 am today was put on flight tomorrow am arriving home at 4 pm meaning id have to take a 2nd day off work
13021,0,americanair been  airport 8hrs been told nothing by anyone until now your rep has said we are waiting for the mechanics to finish lunch
13022,1,americanair considering it was past midnight i hung up and called again to receive another service call
13023,1,americanair can i redeem aadavantage miles on lan flights
13024,0,americanair ive tried no less than 8 times today to get in touch with your service desk beginning at 830 est  im having no luck help
13025,0,americanair was put on hold for 55 hrs then got a call back at 1120 pm only to wait on hold for another hour
13026,0,americanair you lost a customer today flight today was cancelled flightled and i had to find out by calling customer service yesterday
13027,0,americanair just called regarding my bag came in yesterday and no one notified more or updated the online record locator customerservice
13028,0,americanair to realize your customer service leaves much to be desired and the folks handling the calls could care lessand it shows
13029,2,americanair thanks
13030,0,americanair unacceptable its clear losing just one customer doesnt matter to american but how many more bankruptcies will it take
13031,0,americanair will do on another airline thats more accommodating of its customers unable to simply change passengers with notice is simply
13032,1,americanair is there a probability that flight 1330 from dfw to dtw will be delayed or cancelled flighted
13033,2,americanair thank you 
13034,1,americanair uhmmm we need jcolenc down in dallastx for his tour 
13035,0,americanair is there a way to reserve my dog's flight without speaking with a representative just was booted from your helpline
13036,0,americanair ive been calling you for 3 straight days and no one picks up sure there are storms but there are also customers holler
13037,0,americanair can you tell me where my luggage is i was on flight 1644 sna to dfw and my flight to mke was cancelled flightled so got rebooked to ord
13038,0,americanair its gtsvyb it says its cancelled flightled when i try to check
13039,2,americanair thank you they are processing my refund
13040,0,americanair thats good id expect that but i cant get through on the phone to make any changes can i change it online
13041,0,americanair  usairways us 728feb 21 unprofessional unprepared unsympathetic lacked communication and lacked solutions
13042,2,americanair thanks for asking on second plane after maintenance issue for flight from ord to lit sitting at gate in very very warm plane
13043,0,americanair hey ho its not me losing any money only you just next make sure you stick to the flyers rights booklet
13044,1,americanair please dm me
13045,0,americanair trying for 20 hrs to reach agent must make change that cant be done on web by 1159 pst had to cancelled flight revs ystday
13046,0,americanair oh and losing my luggage ridiculous  angrybird  wheresmybag
13047,2,americanair great job and great service in and out of sdf this weekend during the winter storm
13048,0,americanair please get it together and find my husbands luggage youre ruining his ski trip to aspen 3rd day no luggage
13049,0,americanair but dont you worry delta took good care of me your loss their gain
13050,2,americanair welcome anyone who works in those conditions deserves a thank you even though i am other side of atlantic lol xx
13051,1,americanair could you check if there is swu typo in last post space on aa199 mxpjfk feb 28th thanks
13052,1,americanair could you check if there is svu space on aa199 mxpjfk feb 28th thanks
13053,2,americanair thanks gang mind if i ask do you handle all of your social media in house
13054,0,americanair sure is whats more frustrating is being stranded at the airport with our fate in your hands
13055,0,americanair thanks for telling me my flight got cancelled flightled when it wasnt now i have a missing luggage because of you thanks fam
13056,2,americanair yes i have thanks
13057,0,americanair 77min still on hold to chg award travel sorrynotsorry
13058,0,americanair your people on the phone cant see those and to have it be over 800 difference thats a poor process then
13059,2,americanair i got a new reservation for tomorrow thanks
13060,1,americanair i have a couple questions for you if you're available for pm
13061,1,americanair is my friends flight 386 from jax to dfw cancelled flighted
13062,0,americanair still not taking calls    storm ended 2 days ago be like pats and doyourjob
13063,2,americanair 90 dollar rt ticket to chicago yes please
13064,1,americanair thank you
13065,2,americanair lets all have a extraordinary week and make it a year to remember goingforgreat 2015 thanks so much american airlines
13066,0,americanair not helpful
13067,0,americanair you expect us to spend our hard earn  to fly and make exceptions when you have extra call volume however you never make acpt
13068,1,americanair but my friend was told she was able to use her credit with the airline towards one of my flights then was told she couldnt
13069,0,americanair hour and a half after landing bags are finally trickling off httptco4kbtzvju3b
13070,1,americanair well you spelled my name wrong
13071,0,americanair 2 hours now  no im not patient  why dont you have a call back feature or pay someone to answer the phone not tweet onhold
13072,0,americanair please do something about boarding at dca 35x many delays  buses to planes on tarmac despite empty gates disorganized mess
13073,0,americanair no standby line update online or on app either is troubling
13074,0,americanair no had to cancelled flight my trip instead of a 25 future trip voucher a 25 drink coupon wouldve been better wakinginmemphis
13075,2,americanair thx just sent the dm
13076,0,americanair unbelievable that i cannot even wait on hold to speak to a human being to resolve my issue the system simply hangs up
13077,0,americanair thanks to your airline i now have a ruined bag and you refuse to do anything about it
13078,0,americanair 4 open kiosks for priority with no line and only 4 open for main check in for 80100 ppl
13079,0,americanair i have the app  after my nonsense flight cancelled flightation yesterday i wasnt able to use the app or kiosk today hour long line
13080,0,americanair thank u did reach out to both and have not had a response yet lost and found goes straight to vm
13081,0,americanair bag has not yet been located again 5th time ive checked it how can tracking my bag be this hard for your system
13082,0,americanair fyicall stilling getting dropped  after an hour of continuous dialing attempted to cancelled flight online but not able to help
13083,0,americanair maxfitgirl29 next time fly southwest
13084,0,americanair still on hold way to suck
13085,2,americanair kudos to the crew of flt 167 today specially to carlton loved your new 767300 keep up the good work aa
13086,0,americanair are flights leaving dallas right now in maui trying to figure out how delayed flight 7 is going to be
13087,0,americanair ask your new colleagues usairways how they handled us 728 on 21 feb i expect to be made whole again check complaint inbox
13088,0,americanair get me outta here
13089,0,americanair just tried calling got a high call volume at this moment message and then it said goodbye and hung up...
13090,0,americanair really appreciate the great customer service one of your service agents just hung up on me when asking legitimate questions
13091,0,americanair dont they already know   isnt everyone sharing how nasty the food is its not even close to decent
13092,2,americanair thank you its much appreciated we have been on the plane for 90 min now at the gate
13093,0,americanair did you guys get rid of the functionality on httptcor1oqaveo7i to put a reservation on hold for 24 hours i dont see it
13094,0,americanair on hold since 5am when no one can get to the airport cancelled flight flight dont make us pay huge fee to change flight
13095,2,americanair all of the nicest people in the world work at admirals clubs gladys in san juan es mi amiga
13096,1,americanair due to road conditions
13097,1,americanair i was going to change it to tomorrow because i am concerned if the fllight does make i wont be able to leave the airport   12
13098,2,americanair i love very much your planes can you please follow me back its an amazing bussines
13099,0,americanair so if your genuine give me your opinion  on what occurred last night 445 fly  from phl to mia no assistance at airport
13100,0,americanair how can i get a flight change while in the air delays causing a missed connection again there is 1 seat for late flightr
13101,0,americanair i think 2 weeks of waiting is more than enough time for you to contact me  this is why you lose customers
13102,0,americanair way to suck at customer service dallas is trapped in an ice storm but you didnt cancelled flight 7am flight amp been on hold all day
13103,0,americanair umm unexpected unexpected meaning you guys didnt know you had a major staff shortage 
13104,0,americanair also do you have any way to speak to someone on the phone your 1800  has been hanging up on me all day
13105,2,americanair sfo natt the agent who helped me really did an awesome job
13106,0,americanair i paid seat upgrade b4 the severe weather  got booked on another flight but did not get upgrade was calling to inquire help
13107,2,americanair thanks
13108,2,americanair well done all of you xx
13109,2,americanair thanks having issues checking in for flight please check our dm convo for more info
13110,0,americanair you dont care about keeping your customers safe or at least you didnt care about my sister
13111,0,americanair maybe you should stop tweeting and start calling or make it available for people to wait onhold instead of hanging up on us
13112,0,americanair thats not the point say its 1300 at the counter when i clearly see 500 on your site aa agent was  a loss 4 words too
13113,0,americanair when will callers from the east coast be able to speak to an actual human for reservation support all agents busy call late flightr
13114,2,americanair my father loved working for you as well as panam
13115,0,americanair 249 ewr  dfw is now stopping bna to refuel 4 bad weather are you just trying to get the plane closer 2 dfw then cancelled flight on us
13116,0,americanair is there something wrong with the website no matter what flight i select it says its no longer available
13117,0,americanair now youre sending a gate agent to talk to us joke of an airline thanks for ruining my vacation neverflyaaagain
13118,2,americanair  cxl flight rebooked 2 pax no problems thank you and everyone at aa for helping us all out
13119,0,americanair we have been sitting on the plane for over an hour unacceptable you have a complete disregard for customer service
13120,1,americanair i wrote down the evoucher number i got rid of the voucher when i purchased air fair
13121,0,americanair only fluctuated because aa took 2 hrs to call me backended up paying extra in us so above statement not true
13122,1,americanair mattthomasnews when did american airlines start flying to and from siberia wait this is the usa oy
13123,1,americanair followback
13124,1,americanair hahaha meanwhile in russia
13125,2,americanair thanks for keeping us safe
13126,0,"americanair there was no one from aa at the woase2015 event helsinkiairport
lots of info available of winterops"
13127,1,americanair is that the record locator
13128,0,americanair you keep returning my call and hanging up when i answer help reflight booking problems a flight
13129,0,americanair been calling for over 24hrs now and getting no where but told to call back by the automated system is extremely frustrating
13130,0,americanair just sad that even after spending so much on tickets all i wanted was for my wife to still go with her sister and no help
13131,0,americanair usairways you can help by now finding my baggage  reply to me asap with who i can direct details to
13132,1,americanair no prebook flight for wifes 40th bday in no i recently have had surgery and cant travel wont let another go in my place
13133,0,americanair 4hrs late flightr i get a call back and immediately disconnected
13134,2,americanair my pleasure next aa flight  this wednesday to milan italy for midoexhibition  see you then 
13135,0,americanair your team rebooked my cancelled flightled aa flight on a different airline new airline has no such flight booking problems flight is this evening
13136,0,americanair why have i been on hold for almost 3 hours this is ridiculous
13137,0,americanair i dont like making a scene but this hasnt been addressed properly please have them do that
13138,2,americanair thank you for all the help  p you guys are the best  americanairlines americanair
13139,0,americanair derekc21  hello any one out there  have you forgotten me   i need a  luggage  for ba  your dropping the ball here 
13140,0,americanair am on hold for the 2nd time today need help with confirming the new flights you arranged for me can you expedite this
13141,0,americanair served the nastiest food ive ever seen yesterdayrubber chicken in slime the entire cabin sent their food backfas can confirm
13142,0,americanair  terrible response how about someone picking up the phone and calling meit is now 49 hours with no luggage
13143,0,americanair really
13144,0,americanair how can i when system always hangs up on me
13145,1,americanair dm sent
13146,2,americanair exceptional customer service from aa  my misplaced item was waiting for me at checkin followed by a smooth flight thank you
13147,0,americanair in line at sfo customer service is rude disorganized and congested very dissapointing
13148,0,americanair help attempting to cancelled flight a flight but cant get thru 800 number call gets dropped when saying agent flight is 224
13149,1,americanair okay i just sent it
13150,0,americanair edplotts dont bother trying to get anywhere with their customer service team either as take 2 months and counting to reply
13151,2,americanair thanks
13152,0,americanair seriously you treat your passengers like shit
13153,0,americanair 30 minutes since landing  flight 1531 from miami and no luggage whats the delay
13154,0,americanair got it so its just paying extra not to sit in the way back awesome never again
13155,0,americanair define sincerely your actions do not reflect what youre saying in a poor attempt to redeem yourselves on social media
13156,1,americanair id like to explore both options and what the cost might be to change the date and destination
13157,1,"americanair americanview
the view of oregon from seat 31f flight aa1469 22215 httptcot9jbn9wztq"
13158,2,"americanair will award me 50000 air miles yes i am going to take a vacation 
thanksamericanairlines"
13159,0,americanair follows the talent pm of bdsm porn site httptcouqgw6qsffu new economy dungeon class coming httptcopl9sop5ihu
13160,0,americanair usairways who is the next stop after customer service
13161,0,americanair you said this last time it doesnt take 6 weeks to reply to an email
13162,2,americanair sure thank you
13163,1,americanair i need some help my record locator is bringing up two different flights in your system one op by aa amp one from us airways
13164,0,americanair im trying to make a reservation with a lt 2 year old lap child dont see any option online how do i proceed with reservation
13165,0,americanair 45min wait to get deiced in tulsanot good servicelooks like everyone will miss connections not due to weather fight is on
13166,0,americanair my flight 1337 is cancelled flightled  can you let me know what my new flight info is
13167,0,americanair why would you sell seats for a 7 hour flight with half of the legroom occupied by an escape raft httptcodtheyofxrb
13168,1,americanair dmed back
13169,1,"yessir rt ""americanair yourlocalnyer good morning rob were showing the flight to sunny mexico just pushed off the gate"""
13170,0,americanair my flight through dallas was cancelled flightled and i talked to reservations agent and got a new flight but have not received an email
13171,0,americanair last flight ever on aa you botched this weather delay to the point of absurdity id pay more to fly delta
13172,0,americanair  id be happy to hold on the phone but your phone system is not allowing that and simply hangs up
13173,0,americanair trying desperately to rebook my moms flight waited 10 hours for callback got disconnected and they didn't call back help
13174,0,americanair thanks but dont understand why they couldnt have used the tug at the next gate over ground crew took a break unacceptable
13175,0,americanair that will be the third time i have been called by 8004337300 an hung on before anyone speaks what do i do now
13176,0,americanair now the second flight i was put on was cancelled flightled with no explanation missed my first meetingoutraged
13177,0,americanair how clueless is aa been waiting to hear for 25 weeks about a refund from a cancelled flightled flight amp been on hold now for 1hr 49min
13178,2,americanair fantastic thanks again for coming thru with great customer service
13179,0,americanair no we departed 24 hours late flightr with a crazy crew one of the lady simply freaked out and got away from job before departure
13180,0,americanair dont require us to memorize a fiveword phrase and remember it after we hear another six million options
13181,0,americanair 2 months and still no exec platinum member cards what gives
13182,0,americanair for the love of all that is holy if your automated phone system is going to give like 8 options give numerical shortcuts
13183,0,americanair you can tweet but not call youre like a bad boyfriend
13184,2,americanair tywinter its really the small thingsthe detailsthat make an excellent experience or a really irritating one
13185,2,americanair thanks great stuff i can only imagine how jammed everything is
13186,0,americanair britishairways trying to speak with an agent about my flight to london tonight but cant get anyone from aa  can you help
13187,0,americanair ohi already have turned  itover to them but apparently losing someones bag on their honeymoon doesnt require accountability
13188,0,americanair ive been trying to reach your customer service for two days i have received zero response never traveling aa again
13189,0,americanair 6 hours to get backs back after being sat on a plane for 4 hours to have flight cancelled flightled with only one small drink
13190,0,americanair cnn nbsnewsr cnnbrk except you arent working with her americanair youve done nothing to help
13191,1,americanair need help on a reservation can you follow so that i can dm details thanks
13192,0,americanair you need to have a look at your handling of flight 106 and 104 company of yours size should have protocols in place to help
13193,0,americanair literally just stopped allowing people to wait in line for customer service incredible from worst to no customer service
13194,0,americanair weve 15 official complaints signed by americanairlines lima supervisor customer relations pls compensate 4 the 10hour delay
13195,0,americanair i need to rebook and i cannot get an agent can you help
13196,0,americanair back in uk now no thanks to your staff that wouldnt me or the other passengers stranded just laughed at us
13197,0,americanair followed i tried to usairways record locator number gave me an error code
13198,0,americanair well if you wont let me handle my reservationchange online amp your reservation call  hangs up on me wtf do i do bullshit
13199,2,americanair yay thanks appreciate the help i know its nuts right now with the cold and ice
13200,0,americanair received an email requesting i call about a res but i keep getting kicked off of your phone system help
13201,1,americanair need help changing a flight please dm
13202,0,americanair flight cancelled flightled and was trying to reschedule but 800 number just says to call back
13203,1,americanair will my us air points now be combined with yours
13204,0,americanair and feel free to email me mikehertz7gmailcom  dont worry were not going anywhere but this damn tarmac for a bit
13205,1,americanair research buddy read my previous tweets and get some context
13206,0,americanair you have said the same thing to me over and over again but phrased differently how about some actual help
13207,0,americanair because your planes toilet wasnt working and they needed gas this is flight 1081 leaving dulles going to lax do some
13208,0,americanair youre not finding it bc united  rebooked us on your airline when they realized they couldnt get us home  and were at ord
13209,1,americanair is 2513 and 1555 on time or cancelled flightled
13210,2,americanair thank you
13211,0,americanair boarded flight 2334 at 830am  now 1140  still sitting on runway  lots o fun
13212,0,americanair funny you should say that i have been monitoring since january 1st no change in availability fakeawards luvisbetter
13213,1,americanair done
13214,1,americanair would it be possible to change my flight on your website many thanks
13215,0,americanair flight home cancelled flightled today  any way we can get another flight to nyc from texas 4 hour wait for a call back from airline
13216,0,americanair justynmoro i totally agree  you get the automatic phone attendent that goes no where and hangs up  lousy service
13217,1,americanair this receipt doesnt show the evoucher value nor does it mention having used an evoucher
13218,0,americanair ive been trying to call your reservations desk for past 12 hours and cant get through  this is not what i expected
13219,0,americanair customer service is terriblebeen waiting 6 weeks for a reply to an email not helpful at all and keep brushing off problems
13220,0,americanair its taken care of already ive come to expect this level of horrible service from you time and time again
13221,0,americanair why am i not being given a callback option why has this service been turned off
13222,0,americanair i was flying today to mty mex at 930am but still appear cancelled flight where can i talk for another flight
13223,0,americanair you didnt call did you try it and then youll understand  its not possible to reach an agenti dont know what else to do
13224,0,americanair ok we will probably cancelled flight our flights then take a refund and get home another way wednesday wont work for us
13225,1,americanair  thats what i am hoping for
13226,0,americanair also i have to wait more than 2 hours before i can speak to someone on the phone  i cant wait 2 hours  
13227,0,americanair make that 7hours now
13228,2,americanair me too despite the chaos im still grateful for a flight home 
13229,0,americanair how am i supposed to cancelled flight it if i cant do it online  i dont want to lose all the funds on the ticket  help 
13230,0,americanair poor customer service is just unacceptable also how bout the surfer on the front of your website noloveforsurfers pretend
13231,0,americanair i need help  im trying to cancelled flight a flight before it takes off but i cant get a hold of anyone because all lines are busy
13232,2,americanair its always nice coming home but i wish youd fly laxmad and keep me away from iberia  goingforgreat
13233,0,americanair trying  to cancelled flight fligt 2321 ohare to dallas 1217pm high call volume no one answer online no confirmation thanku
13234,0,americanair no i was not given the choice by the rep meelan uk aa contact center to escalate flight to a supervisor and had to book with change
13235,0,americanair retrain in customer service first make proper adjustments when cancelled flightling flights own up to your mistakes
13236,0,americanair wish you had a better mobile app  you should look at the app from united as it is much more seemless to check in
13237,0,americanair delayed flight six hours missed international connection extra night in a hotel and still have to pay for a 15lb surfboardbag
13238,1,americanair dmed the name
13239,0,americanair no vouchers 4 cancelled flighted flight due 2 weather todays issue broken tire no vouchers cause tire was broken by weather nomoaa
13240,0,americanair worst airline you cancelled flight our flight and dont even let us know even though we are traveling with children
13241,0,americanair long mait repair wait at gate  capt said paperwork formality forced to check bag rudelyreturning cc reader doesnt work
13242,0,americanair one hour to check in is 45 minutes too long mia fail
13243,0,americanair thx for showing me that your twitter appreciates me more than your employees sure another airline would like my 1300 nohotel
13244,2,americanair thanks a response is better than nothing at all ahem usairways
13245,0,americanair i cant get through to a customer rep to help me out this is the only option i have got
13246,2,americanair those were snacks we left on purpose for your team  for being so helpful this morning at the desk and on the phone
13247,1,americanair flight 353
13248,0,americanair she could even see that i had tried to make the transaction but wouldnt offer me the price id tried to purchase it at
13249,0,americanair usairways maam if you have a complaint you should visit our customer service desk sees line 45 people deep
13250,0,americanair united well have time and they arent doing a damn thing im the guy in the winter hat and frowny face
13251,0,americanair so much for status ep and 15 million miles  revenue first class ticket and im sitting in coach thanks your rude cs staff
13252,0,americanair united just deplaned at ohare gate k13 why dont you send a customer service rep to discuss my situation god knows
13253,0,americanair i dmd you anything you can do
13254,0,americanair by the time the 2 hrs passed before i got a call back the ticket was more  it wasnt my fault yet i had to pay extra
13255,0,americanair this is all i gotta say to yall amp your staff for real httptcorkprxtgvfl
13256,0,americanair no it wouldnt let me complete transaction because it was one way from barbados to nyc
13257,0,americanair my brothers flight into dfw was cancelled flightled yesterday are you flying from ont to dfw today
13258,0,americanair the customer service today is unsat flight cnx not notified called for 6 hours and the phone line does not even let me hold
13259,0,americanair refund
13260,0,americanair im still patiently waiting for a response to my complaint email on fri what is the normal response time
13261,0,americanair the flight im trying to change is in 4 hours and ive been trying to reach an agent for 72 now this is unbelievable
13262,0,americanair why is it ok that noone can help me with the bag you lost on my honeymoon 3months ago this is not responsible or professional
13263,0,americanair sjcgtlax after the fourth time i gave up
13264,0,americanair my flight to san angelo via dallas from orlando cancelled flighted help on hold and disconnect
13265,0,americanair lucymay surely much better to let us all share the feedback unless you have something to hide
13266,0,americanair your staff at jfk airport are discussing the way we were left stranded
13267,0,americanair can you add my ktn to an existing reservation its not letting me add it online
13268,0,americanair still no response from aa great job guys
13269,1,americanair i need help cancelled flighting an upcoming flight made with aadvantage miles record locator hfjkto can someone please assist
13270,0,americanair confused at the definition of a preferred seat i paid extra for one and got a regular seat with no legroom unimpressed
13271,1,americanair lost black wallet at dallasairporti was on flight 2208 to clewould appreciate ur help last i used it at starbucks on a20
13272,1,americanair thank you but ill be cancelled flighting my return flight as ive already rebooked with another airline so i can get home today
13273,1,americanair fl 249 to dfw is leaving newark on time but is going to nashville first  will i get stuck in nashville
13274,0,americanair howdy having trouble getting rebooked after flight cancelled flightled cant get thru via phone and web erroring out can you help
13275,0,americanair oh yea thats it cmon buddy bring your special friend united to the conversation  they seem to be doing nothing at all
13276,0,americanair why are there only 2 agents at domestic check in at mia wtf huge lines and many people with cancelled flightled flights
13277,0,americanair i was told i had a 20minute wait time after waiting hours and an hour has gone by this is ridiculous
13278,0,americanair i dmed
13279,0,americanair dont see response
13280,2,americanair gotta love those skycaps solving problems faster than anyone else in the terminal and they did it with a smile on their face
13281,0,americanair you guys need to educate your employees on what a pink tag is and stop losing my guitar for the 10 thousandth time
13282,0,americanair pretty frustrating when you cant even stay on hold to get help after a flight cancelled flightation
13283,0,americanair united youre both equally terrible and im going to fight until i get complete satisfaction for how we were mistreated
13284,0,americanair united wrote back saying its been a challenging weekthats for sure  no shit
13285,0,americanair united contact me or do something to alleviate this terrible terrible service but no your 22 year old social media guru
13286,0,americanair united week is going to make up for anything or put me at ease  you should be asking me how you can fix things how to
13287,0,americanair cnnbrk they didnt address the assult or drinks spilled on her  the drunk passenger had to have a wheelchair to get off plane
13288,0,americanair united and a complete lack of faith in your companies its really a shame that you think telling me its been a challenging
13289,0,americanair priority baggage evidently means it comes out last
13290,0,americanair united getting us to where we need to be this is not acceptable not to mention cancelled flighting meetingsinterviews for my client
13291,0,americanair between your airline and united ive now spent three extra days traveling domestic and spent hundreds of dollars
13292,0,americanair has the worst flights and customer service this is the second time ive been cancelled flighted gotta pay for hotel and find rides now
13293,0,americanair flight from dc to la not to mention fix the circuit breaker in our bathrooms because this plane is as old as me
13294,0,americanair what an incredibly arrogant thing to say while i sit here at ohare waiting for your incompetent airlines to refuel on a
13295,1,americanair why is it from june 1 thru december 31 there are no busfirst milesaaver awards available from cun to nyc explain whyfly
13296,0,americanair cnnbrk she tried they are not doing anything said they would talk to stewardess about serving drunks drinks how does that help
13297,0,americanair please improve business extra flight reservation process cant book online  what century are we in 25 min on hold
13298,0,americanair i tried already and i am on the waiting list for a call back 2hourwaitsucks
13299,0,americanair the most stressful morning and still had to pay to check a bag lax is a madhouse with a lot of angry customers yikes
13300,1,americanair its only 1500 characters i will respond via formal letter trust me i have plenty to say
13301,0,americanair as of now will do my best to never fly w americanairlines ever again yall have made this a day to remember
13302,0,americanair 4 phone calls 2 hrs of being sent back amp forth between two lines in the terminal and its the skycap that finds a solution
13303,0,americanair thanks for the responsetough night for all involved our flight got cancelled flightled as we started taxiing down the runway
13304,0,americanair what response is our flight out of montrose cancelled flightled or not
13305,2,americanair thank you for responding rather quickly btw
13306,1,americanair the saga continues
13307,0,americanair thanks for the dm rescheduling unfortunately your operations process at lax is chaos amp the reps refused to print the ticket
13308,2,americanair ok thank you
13309,1,americanair could you guys follow me so i can dm yall please
13310,0,americanair cancelled flighting my flight today because of weather in dallas without being charged
13311,0,americanair no i was told i got put on another flight and that i would get an email still havent gotten one yet
13312,0,americanair please try it yourself  call 18004337300 and see what happens then youll understand  allrepresentativesbusy nooption
13313,2,americanair thank you cc packermama1
13314,0,americanair i tried to check in but they redirect me to call in to usairways which i also cant get into contact with
13315,0,americanair flight delayed 3 times today due to flight officer 4333 from pit to ord 5 hour delay to date bademployeeproblem
13316,0,americanair pt 2 and the aa reservations phone number has been less than helpful telling me to change things online when i cant
13317,0,americanair yes but not with much help from you guys
13318,2,americanair thank you for not cancelled flighting all flights and putting my husbands life in danger driving in this weather safetyfirst
13319,0,americanair are there any travel advisories for toronto on today i cant access anything regarding international travel on your website
13320,0,americanair i understand that but 14 hours late flightr i still havent heard a word how can you plan your week with no zero information
13321,1,americanair two were non revs right
13322,1,americanair check your dm please
13323,2,americanair finally called cant get met seattle so refund will be processed thanks
13324,0,americanair my reservation is on hold not me  wish i was on hold but thats not possible with the phone issues at americanair
13325,0,americanair the app doesnt allow canadian address i used the mobile canadian site and it will not let you select a passenger
13326,0,americanair you are having phone issues  please fix it
13327,0,americanair i cant  no one cant get to hold  you cant get past the automated reply  it hangs up on you  frustrated
13328,0,americanair trying to get home is beyond complicated its should not be this hard students are split up and we will not fly aa ever again
13329,0,americanair is your website down i havent been able to check in to my flight all morning
13330,1,americanair can you tell me why flight 1542 from dfw to phl was cancelled flightled for tomorrow
13331,1,americanair how we looking we going to be able to get out on time flight353
13332,0,americanair my boyfriend was supposed to be home saturday but his flight from dc was cancelled flightled yet again please get him home
13333,0,americanair i tried that amp they have been disrespectful not professional amp my 2nd flight been cancelled flighted i have to get home for a surgeryhelp
13334,0,americanair  answer the phones  trying to change a reservation and havent been able to get a human to pick up in two days
13335,0,americanair now because you couldnt add my ktn which i asked for numerous times and no one answers the phone i missed my flightupset
13336,0,americanair flight us1562 from ric2dfw was cancelled flightled yesterday amp i was on hold w cust service from 610pm est4 hours no answer
13337,0,americanair got off the phone w rep now flight has disappeared locator irrlcd she said i was rescheduled help please
13338,0,americanair unamerican airlines just lies and poor customer services
13339,1,americanair thank you
13340,0,americanair they cathaypacific cathaypacificus cant even tell me what country they are in 
13341,1,americanair i sent you a dm can you please help
13342,2,americanair awesome flight this morning on aa3230 awesome crew and even landed early
13343,0,americanair yes just sayin that was a particularly poorly handled situation
13344,0,americanair i had to pay extra  cos that flight was no longer available just because it wouldnt accept my us card for a 1 way into nyc
13345,0,americanair  and airsouthwest  had a flight from chicago to buffalo about an hour before our flight  do they not care about safety
13346,0,americanair can you
13347,0,americanair could have voided the ticket since it was gt 24hrs since flight booking problems are you going to waive the fees still cant get through
13348,0,americanair  so does that mean your other flights going into buffalo from other locations you dont care about their safety
13349,0,americanair ive been in line for over half hour trying to see a representative now i might even miss the next flight too unacceptable
13350,0,americanair been trying to speak to agent for 24hrs about my cancelled flightled flight but reps always busy how do i get ahold of you
13351,1,americanair please follow me
13352,1,americanair any way that we could look at other options for today
13353,0,americanair youre almost as bad as united
13354,0,americanair usairways use the app you say httptcowny9tzsr8n
13355,0,americanair there is two hour wait
13356,0,americanair cant get thru to anyone on phone
13357,0,americanair  when do you anticipate decisions for cancelled flightlations at dfw tomorrow morning need to rearrange hotel reservations etc asap
13358,1,americanair i saw it finally come through on the mobile app however its for tomorrow and i have meetings tonight that im trying to make
13359,0,americanair ive been calling your 1800  all morning to change my name for an upcoming trip but am not able to get through please advise
13360,0,americanair usairways but i take meds that make me severely dehydrated sigh
13361,0,americanair dm me your email address  i will tell you my ordeal then you tell me what you think is fair
13362,0,americanair i did set up notifications through aa amp us airways still nothing
13363,0,americanair how can i get travel question answered quickly online and calling not helping with this busy day
13364,0,americanair  upon entering plane to 2 usairways stewardesses can i have some water no we dont do that please take your seat
13365,0,americanair the website wont let me view my reservation due to changes made outside httptconwf2fka8fy im on hold now to get help
13366,1,americanair i meant can you use the 50k bonus sign up mileage for alaska flights or only american
13367,0,americanair usairways outbound flight 2 hour delay bc air traffic amp 2 gate changes dividend miles member gets no email or text updates
13368,0,americanair record locator oaaret got email we couldnt be rebooked but got no notification flight was cancelled flightled
13369,1,americanair please confirm 2917 from ciddfw at 1130 departure will beis cancelled flighted dont want to make the hour drive
13370,2,americanair huge thanks for fixing our flights appreciate the customer service now if only i could get seats assigned me next to my wife
13371,1,americanair oaaret is our flight cancelled flightled
13372,0,americanair its not a friend its a legally required chaperone on a school trip
13373,0,americanair rldelahunty record loaaret got email we couldnt get rescheduled on another flight but dont know if flight is cancelled flightled
13374,0,"americanair its more than technical problems frustrated answerthephone 
res on hold and cant get thru to use a credit to pay for it"
13375,1,americanair good morning please let me know if i will be able to get those luggage tags   tx
13376,0,americanair cancelled flighted flights now im rerouted and have over 12 hrs of travel but you will bump paying customers for non revs custserv
13377,0,americanair on hold againestimated 2 hr hold
13378,0,americanair they sent her a letter and said they would talk to the stewardess about serving drunks drinks how does that help
13379,0,americanair supervisor mrobinson just served a lot of attitude cancelled flighted my flight out of spite then put me back on on crazybitch
13380,0,americanair at gate c11 your gate agents are turning paying customers away in favor of non revs
13381,0,americanair the one at 1130am my app still shows it as on time
13382,0,americanair andyellwood delk lol i was sure id wake up to more of a response than this halfthought auto tweet hope you made it out
13383,0,americanair aa2334 second week in a row delayed due to mechanical issues all the sleet outside and yet were stuck changing a tire
13384,2,americanair  thanks hoping that by wed i can get back to dfw
13385,1,americanair delta virginatlantic i need a vacation from all this ice httptco45ktssk18j
13386,0,americanair keep trying to call to change reservation and you keep hanging up on me
13387,2,americanair will do appreciate the replies though
13388,2,americanair although there was a 6 hour delay every single staff member from the ticket desk to the admirals club in was as sweet as pie
13389,1,americanair how are the runways at dfw will you be flying late flightr today thanks
13390,0,americanair bring my fiance meerikangas back to me
13391,0,americanair hahahaha this is crazy well heres to another night at the airport
13392,2,americanair kudos to ticket agents for 2224 for making passengers check bags that are too big to fit in overhead
13393,0,americanair but youre not sorry enough to compensate for either the extended time or cost difference to an alternate direct flight right
13394,0,americanair hoagy10 how about you stop cutting and pasting apologies and get some additional phone reps to do their jobs
13395,0,americanair work would be much better with my lesson plans and music for my classes today
13396,0,americanair your call system is a fucking joke
13397,1,americanair at lax amp just got off the phone wreservations every flight thatd get me to bos before 11 am tmrw is apparently unavailable 
13398,1,americanair are you anticipating weatherrelate flightd cancelled flightations for afternoon departures out of aus today
13399,1,americanair no worries dont blame you for weather
13400,0,americanair you moved us onto 655pm but there is availability on 150 and 330   no answer on your phone have young children  help
13401,0,americanair its our honeymooni paid extra business i was sitting next to my bride you bumped me because of status disgusted
13402,0,americanair deplaned for the 3rd fucking time fuck you aa
13403,0,americanair how do i redeem a travel voucher for a flight if i cant reach a travel agent by phone my hold expires in 24 hours
13404,0,americanair thanks but that results in missing the conference im attending are there options to book earlieror if notreceive a refund
13405,0,americanair it has been almost 4 hours and i have heard nothing yet from your reservations team what am i supposed to do
13406,0,americanair you cancelled flightled my flight due to weather when others are flying out just fine  no compensation no resolution  incompetent
13407,0,americanair 8 hours on the phone yesterday  really  still doesnt pick up status on us air flight
13408,1,americanair i need to be back in cleveland as early as possible tomorrow
13409,0,americanair worst experience ever virginamerica all the way
13410,0,americanair calling at 1am to tell me my flight has been rescheduled 12 hours late flightr than it was supposed be to seems like a bad solution
13411,0,americanair i fail to see how telling a caller that a bag may take 18 hours to get from jfk to brooklyn is the best we can
13412,2,americanair thanks to jacqueline in clt for cleaning up amexserve and usairways mess awesome service
13413,0,americanair its not about the weather its about the fact that i cant get ahold of anyone to help but you can tweet me back
13414,0,americanair please message me for assistance  cant get through to anyone
13415,1,americanair  trying to track down backs for two of my attendees help
13416,0,americanair ive witnessed a manager named denise yell at 2 different customers with my same issue rude
13417,0,americanair how comes no one has answered my calls or emails
13418,0,americanair at lax and your service reps just hand out the 800 number to call so thats not helpful
13419,0,americanair extend rtn flight to bereavement 22nd i could have change fee dropped now told noworse day of my life badcustomerservice
13420,0,americanair ive tried ten times now last night and this morninghow many times should i try have meetings to make tonight in atx
13421,1,americanair does that mean my ktn is not in my reservation
13422,2,americanair thanks for responding  will do
13423,0,americanair thanks that was done i just dont understand why those whose bags couldnt fit arent notified in airat landing technology
13424,0,americanair  i have still not talked to anyone you guys should be prepared for these situations how is this good service i am so mad
13425,2,americanair ok thank you what if i cant get a hold of someone to get a new flight
13426,0,americanair horriblecustomerservice  rudestaff  incompetentmanagers
13427,1,americanair i just sent a dm
13428,0,americanair eleonora7 good luck ive been waiting a week
13429,0,americanair tisk tisk rude flight attendants yet again i cant hang my suit up because i didnt buy first class delta when will i learn
13430,0,"americanair that would be appreciated just please dont send me to the same page with long form amp limited characters
direct email"
13431,0,americanair this is the biggest joke of customerservice ive ever seen from a   brand httptcoxhsuupheze
13432,0,americanair it would be awfully nice if you could send an alert when my flight is cancelled flighted no text no email no love
13433,0,americanair thanks took care of it issue was ivr was unclear and took too long to get a callback option would love to see that fixed
13434,2,americanair thank you so much that helps a lot
13435,0,americanair i understand that but im not even being put on hold  it says try again late flightr goodbye
13436,0,americanair i do not need an apology i need you to fix it in a competent manner
13437,0,americanair i like the call back system but thought youd like to know its not working well i received three calls but theres no audio
13438,0,americanair i need to be back home tomorrow and no one is helping me please help me rebook for a flight tomorrow
13439,0,americanair filed a pir with an agent at indianapolis airport unable to pull up information online on your site have dmed details
13440,1,americanair i hear delta is offering 2500 miles to frequent flyers if their bags doesnt come out within 20 minutes of landing thoughts
13441,0,americanair but you called me  and hung up
13442,2,americanair thank you
13443,0,americanair or u cud answer my  here 140 is plenty inflight stealing going on right now amp fa wont have the uncomfortable convo w pass
13444,0,americanair fine would you have them call me i left a message was told it would be 2 hours for a call havent heard anything yet
13445,0,americanair my flight was cancelled flightled yesterday early afternoon so why did you call me at 1230am and 230am to wake me up and tell me
13446,2,americanair in miami and the  agents rachel wong and marisol pimentel were very  pleasant in a world of chaos a big thank u
13447,0,americanair i put a call back in at 1am and still nothing at 8am you think you might get back to me
13448,1,americanair is there anyone online that can help the flight leaves in 3 hrs
13449,0,americanair why cancelled flight 1605 on 625 amp 628 flights now 4 hrs longer amp  have layovers too late flight to find a reasonably priced alternative
13450,0,americanair i dont know who that may be i was also working from home thanks for nothing
13451,0,americanair i called the ep line and 4 hours late flightr i was called back  i sat on hold for over a hour to us airways and then cut off
13452,0,americanair my flight 1106 was cancelled flightled and i need to get back to cleveland what are my options
13453,0,americanair is there any way you could put me up in a hotel for the night if not im having to sleep at the airport again tonight
13454,0,americanair mallowfairy and how many times exactly should we call and leave our number for a call back because that hasnt worked
13455,0,americanair c2next would be great to get some help too ive been trying since last night to get through
13456,0,americanair telling frustrated customers we are super busy please call back late flightr kthxbai and then hanging up is not the best practice
13457,0,americanair but when becomes about get money from the passengers are very strict but dont have any feedback as a reward
13458,0,americanair not even on the bag statuswill take actions against this company is incredible how irresponsible are with the costumer
13459,0,americanair still waiting news about my bags 48hrs already happened and this company dont give to the passengers any certain information
13460,0,americanair your customer service sucks you rep should not be yelling at a caller regarding the weather in dfw  hope you go bankrupt
13461,0,americanair phone just disconnects if you stay on the line need to checkout of hotel in 2 hrs amp have no place to go cant keep calling
13462,1,americanair do you know if there is wifi on this flight if so how much is it thank you 
13463,2,americanair no apologies required i made it home safe thanks to you kudos to aa
13464,0,americanair requested a call back at 1am my cancelled flighted flight through dfw shouldnt take this long to reroute youre customer service lacks
13465,0,americanair will you review your systems re notification the website and telephone systems you have in place are clearly inadequate
13466,0,americanair why not sell mce during post doorclose shuffle in same way u sell drinkssnacks people on my flight selfupgraded wo paying
13467,1,americanair will 2396 be cancelled flightled tonight
13468,0,americanair not good enough no info communicated at any point  just silence for hours as we sat oh and then seat was broken worst
13469,0,americanair i cant get an operator after an hours worth of calls to cancelled flight a delayed flight automated system doesnt go beyond message
13470,0,americanair cannot provide us alternative flight until 36 hours late flightr ruining our trip cancelled flightled angry problems ruined
13471,0,americanair why did i have to stand at baggage claim for an hour waiting for a bag that you knew never made it on to the plane
13472,2,americanair i love travel with yours planes all people is very nice its amazing can you please follow me back i love the company
13473,0,americanair not very helpful if my flight is already cancelled flightled what about reflight booking problems aa has my email and cell  yet no notifications
13474,0,americanair derekc21  i leave jaipur tomorrow  back to dehli  only in delhi  one night   we need to  use our abilities to make magic 
13475,0,americanair now you change my gate and dont tell me what the fuck is wrong with you people learn to do your fucken job
13476,0,americanair trying to make an online flight booking problems one way from barbados nyc but wont let me as says i need a barbados ccwhy
13477,0,americanair i would purchase it if i was there by choice but you guys cancelled flightled my flight and have me stuck at dfw for 7 hours
13478,0,americanair haha i did they said it wasnt their fault somehow you guys r a joke
13479,0,americanair stuck in miami and one of the worst customer experiences i have ever had will be sure to let everyone know about my time waa
13480,0,americanair 2days 2plains 2fails
13481,0,americanair murphyjulie it took them 6 hours to call me back then it disconnected twice  ill never get back to work
13482,0,americanair  so far all i am getting is maybe your bag will come today we dont know website says status unknown can you help
13483,0,americanair my flight 1108 was cancelled flightled i need to be rebooked and i cant do it online and they arent answering calls help
13484,0,americanair i filled out that whole form before receiving a poor poor response is there no direct email address in reply
13485,0,americanair its the abcs of pr let your customers have the most info possible might want to go brush up on the basics
13486,0,last trip on americanair  poor customer service 3 trips in a row delta here i come
13487,0,americanair stiiiil waiting please respond as my flight leaves in 2 12 hrs
13488,2,americanair no worries loved flying with you guys thanks
13489,0,americanair you have the worst reps at jacksonville airport so rude and totally not helpful at all
13490,0,americanair understood integration takes time but no excuse for poor customer service
13491,0,malhoit at least you got a response from americanair via twitter i went 0 for 2 yesterday
13492,0,americanair i am called paris office this morning again still waiting it is in miami but apparently tag was taken off
13493,0,americanair can i get some assistance flight cancelled flightled today from phx to dfw not that im hating but my job is concerned
13494,2,americanair would also like say kind move on adding the points 
13495,2,americanair ok i just received an email with my registration from your team thanks a lot
13496,0,americanair wasnt just a delay your counter wouldnt take a valid cac card as a valid id which is needed for a tsa precheck on pass
13497,0,americanair all right but can you give me an email to write to 
13498,1,americanair is dfw accepting any arrivals or departures today
13499,1,americanair is it true as fas are saying that you have no way to collect money from passengers after door closing who want a mce seat
13500,0,americanair i called reservation at 1 am and im still waiting for someone to call me back
13501,0,americanair a confirmed flight im so done thanks for nothing
13502,2,americanair not necessary  i am confident the excellent inflight staff will make the appropriate report
13503,1,americanair sorry what equipment have the passengers been allowed to return to the plane
13504,2,americanair thank you for doing the best you could to get me rebooked agent on phone amp addtl resolution on dm was very much appreciated
13505,0,americanair no email no phone call no nothing youve screwed with my flight and my familyfriends flights you cancelled flighted reservations for
13506,0,americanair if you care could you have someone call me to explain what is going on
13507,0,hey americanair why automated call me and then hang up at 445 am and why cant i reschedule cancelled flighted flights via web come on
13508,0,americanair from a service rep but that hasnt happened yet im honestly fed up and sick of this no notice when my flight got cancelled flighted
13509,0,americanair  help flight to dallas was cancelled flightled this morning from cle on hold for  3 hours need to be booked on next flight out
13510,0,americanair me up in a hotel tonight and expect me to now pay even more money i dont have that money i was supposed to get a call back
13511,0,americanair my flight 129 to dallas and 259 to sfo has been cancelled flighted and they cant get me on anything else until tomorrow you wont put
13512,0,americanair how is it possible that your call system can refuse callers for over twelve hours what service options does that leave
13513,0,americanair i understand a bit of a wait but i called at 623 pm and didnt get a call back until just after 1100 pm thats not cool
13514,1,americanair  southwestair  -- yall will like this one httptcohf8ajz4ffl
13515,0,americanair pathetic answer just found out my bag has been sitting at lga for 20 hours and no call from you to lmk or delivery of bag bad
13516,0,americanair stranded in miami because your automated system keeps hanging up on me for two days help 
13517,0,americanair is flight 1318 cancelled flighted or not no word from the ground staff
13518,0,"""americanair mwangbickler we apologize for your frustrations michael have you been rebooked"" got call back after 10 hours bad"
13519,0,americanair im trying to register since 1200dont want to be separated from my brother during the15hours flighttherere few places left
13520,0,americanair trying to get thru to agent since last night bc aa changed our flight to 2 days from now infuriating we need to get to sea
13521,0,americanair called last night after 10hrs got call back can i get a one day pass to admirals club im going to be spending 7hrs in dfw
13522,0,americanair how can i get you guys to respond to my tweets and dm really sad feeling to be ignored
13523,0,americanair i am still waiting for that call back stranded and no one to talk to
13524,1,americanair thank youi know its a busy for you today but any help would be appreciated
13525,2,americanair karen riedel is a rock star employee and a miracle worker  i really appreciated her help this morning
13526,0,americanair trying to talk 2 customer service to add lap child and cant get a hold of anybody i need help
13527,0,americanair activealy thx we have already been on the iberia website and seat reservation is unavailable hopefully we can call them
13528,0,americanair this merger with usairways usairwis a cluster of inefficiency and misinformation  when is it going to be done
13529,0,americanair kaha58 would be nice if you could actually talk to the reserv teamit just hangs up on you and has been since last night
13530,0,americanair why is there only one checkpoint open at jfk terminal 8 ridiculous
13531,0,americanair wow flight crew shows up 15 mins before the flight no catering for aa3390 nice why to treat your customers
13532,0,americanairif i miss saying goodbye to my friend cause of your crappy service i swear you will never hear the end of itamericanairlines
13533,1,americanair  umm hello
13534,1,americanair qsvgru when would the next flight arrive
13535,0,americanair that is absolutely false stmt  you have a comedy of errors incl no catering etc getyouracttogether
13536,0,americanair how do i see your report team
13537,0,americanair its been 5 hours and still no call and now we are back to being hung up on by an automated system  americanairlines
13538,0,americanair you bet make this screw up right for once things i need in bag for my job and you have grounded me today painandsuffering
13539,0,americanair last thing i want to deal w before 8 on a mon ive already waited the suggested wait time so i hope i get a call back asap
13540,0,americanair all i get is an automated system that hangs up on me i finally get a message that some will call me back in 2 hours
13541,0,americanair emrey35 but it says your agents are too busy and to try back late flightr
13542,0,americanair file loctjycqh bag at airport since last nitenot scheduled to get pu unt aft 8 why u shld b ashamed im disgusted wu
13543,0,americanair i remained on hold for 2 hrs to resolve my flight schedule amp your system hung up on me unhappycustomer
13544,0,americanair for two days now i have been trying to reach americanairlines customer service to change my flight
13545,0,americanair  death of a dear friend has me heart broken but americanairlines has me heated
13546,0,americanair spent hour trying to check after to use military id for luggage then messed up boarding pass amp forced into line again
13547,0,americanair has no customer service via phone or in person just a stone wall with a giant middle finger painted on it
13548,0,americanair 3days and no callbag or anyone to pick up my call held on ph til 130 am and holding again now insanehelp
13549,0,americanair way to ruin a vacation my brother has called all night and had multiple places in line only to get dead air on call back
13550,0,americanair trying to change my flight and you just hang up on ppl bc call volume is high thats a joke right
13551,0,americanair thanks for reflight booking problems me on a flight and then leaving my luggage in nyc unbelievable
13552,2,americanair thank you
13553,2,americanair i love american airlines d
13554,0,americanair how about a reservation phone system that actually works you know the 800 number is unreachable callbacks are dead air
13555,0,americanair  i was told my flights 2516 amp 2244 was cancelled flightled but i dont seem to have any datetime changes ive been waiting for a call
13556,2,americanair v nice of you to give me a breakfast voucher for 7 in an airport that almost got me a whole drink
13557,0,americanair husband amp i complain about same flight he gets voucher i get nothing because he flew biz who do i email about this
13558,0,americanair no date on when revieving our money sent a letter in post and several emails no reply very frustrated
13559,0,americanair youre running 5 hours behind replying to anyone via twitter this is beyond unacceptable im running out of time
13560,1,americanair hi do you have a phone number to ring from uk regarding claim for our late flight flight departure claim amount agreed just had no
13561,0,americanair not sure why we are being made to stand in line outside for plane that isnt ready to board when i could be sitting inside
13562,0,americanair even when i did get through no one knew anything about my bag this is ridiculous i still dont have my bag from saturday
13563,0,americanair thank you mr parker for screwing over chairman preferred when we fly aa no firstclass option and treated like crap by staff
13564,0,americanair thinks its a good cs to get everyone through the gate for flight 4275 then we wait bc plane not ready httptcorxmjwoo7qi
13565,1,americanair  check dm please
13566,1,americanair got a callback at 1 am took care of it thanks
13567,0,americanair poor experience 2day at ord chkin 8 emp w3 cust 10 waiting asked to speak wsupervisor told 20 min in a mtg what
13568,0,americanair have been trying to reach american airlines since last evening to cancelled flight flights worst customer service ever what now
13569,0,americanair  cruel amp unusual to cancelled flight flight wo notice amp make someone stay on hold for 30min amp listen to the same ad in a loop
13570,0,americanair can you please help youve now rebooked me incorrectly after flight was cancelled flightled please fix my flt to tuesday
13571,0,americanair its now 17 days since i contacted customer relations surf fail baggagedrama httptcocs1673hrqq
13572,2,americanair eventually the call got through not sure what changed thank you a lot though
13573,0,americanair ive been doing this all night can someone please help i need my flt fixed please
13574,0,americanair i tried all day have been disconnected due to heavy call volume
13575,1,americanair is flight 2413 to la delayed
13576,2,americanair thanks  good to be back safely see you again soon
13577,0,americanair hey whats happening with aa65 zurich  jfk appears to have squawked 7700 and landed at london heathrow
13578,0,americanair got call saying flight cancelled flightled but checked online and it isnt cancelled flightled no where near bad weather i have job interview
13579,1,americanair hello  i cannot register for my tomorrow flight from paris to las vegas this feature is currently unavailable appears 
13580,1,americanair when did they start to sell water admiralsclub 
13581,0,americanair worstcustservice you should have contingency plans for extra workers during bad weather 4 hours hold ridiculous
13582,0,americanair all i want is to know what to do regarding my connecting flights since my 1st is cancelled flightled could you be of assistance
13583,1,americanair hi guys can you tell me what the emergency is for aa65 diverting to heathrow from zurichnew york thanks john
13584,0,americanair please stop changing my flights for spring break this is the 5th time
13585,0,americanair a school trip of 38 including myself had to sleep over in the airport and are all on different standby flightsthis is not good
13586,0,americanair your customer service is inferior to that of a nationalized third world nations airline get it together
13587,0,americanair not only did you cancelled flight our flight from jfk and delay us by 29 hours youve now lost 2 of our bags worst airline ever
13588,0,americanair flight aal65 declared state of emergency squawking 7700
13589,0,americanair just want to thank you guys for the 27 hour delay for flight aa106 from jfk due to staff shortage and not weather
13590,0,americanair you delayed me for 15 hours in chicago and still managed to lose my bag really not happy
13591,0,americanair your rubbish at social media in the air two hours late flight but thats better than being cancelled flightled
13592,0,americanair yes but you did manage to lose two of our bags horrendous airline
13593,2,americanair thanks guys you got it im heading to milan on wednesday so big week with the aa family 
13594,0,americanair 953 our  fligth somthing to talk  about this
13595,0,americanair interested in possibly changing my flight to another dayneed to see if there are any fees but your number is busy
13596,0,americanair i understand you are busy but i have still gotten no answer i need to get home and you guys have not helped at all
13597,0,americanair no i do not have them yet called for baggage status 5 times yesterday
13598,2,americanair thanks they did not charge anything in the end so all is good
13599,2,americanair usairways wonderful fc fa on flight 2062 pre dawn  nice start to the day
13600,0,americanair been on hold for for over two hours after waiting 2 hours earlier cant get any info on my reservation how is that ok
13601,0,americanair nickcunningham1 except now there is no wait time the phone system just hangs up on you so continuing to hold wont help
13602,0,americanair lga already by the time we pulled from the flight qqbmug feel free to look up how many flights weve been reticketed on
13603,0,americanair loganex except if you call now youll get the same message trust me ive tried
13604,0,americanair westjet and your rep wont do anything about my lost luggage which i never even checked with westjet because it was lost in
13605,0,americanair waited in the airport for two days to get home not weather relate flightd dealt with horrible customer service finally switched to
13606,0,americanair are you ignoring me on purpose it was sad enough having your automated system hang up on me 
13607,0,americanair who do i need to talk to to get a full refund on my trip your call center offers no assistance
13608,0,americanair why wont you find my luggage without blaming everyone else
13609,0,americanair that all aa is for usair elite members its one big disappointment in the way we are treated epicfailure
13610,1,americanair we have been rebooked due to weather but need to change our reservation and fly on the 24th instead of the 23rd
13611,0,americanair love how you cant get an agent on the phone and the automated system hangs up on you
13612,0,americanair i was just called abt my flight cancelled flightlation a flight that was cancelled flightled at 1030a sunday two 400a calls are not okay
13613,1,americanair can you respond to my dm
13614,0,americanair thank you for the worst experience ever on an airline from me to you i hope your embarrassed as an airline pathetic
13615,1,americanair airport to figure this out or can someone tell me now flight is from san juan to san diego
13616,1,americanair if you could let me know where im staying tonight if youve booked anything that would be great do i have to go to the
13617,0,americanair britishairways 2 weeks ago today i arrived in miami and i still dont have my bag absolute disgrace
13618,1,americanair what terminal lhr for aa5ba1506 doesnt say in boarding pass
13619,0,americanair so am i going to be homeless or do i have a place to stay tonight can you respond to me here so i can go back to sleep
13620,0,americanair at 5 am and have no clue if we have a place to stay or not
13621,0,americanair but really can you dm me on here to verify if youve booked a hotel for our extra night here kinda unsettling to get a call
13622,0,americanair extra night we have to stay in san juan now how can i check on that
13623,0,americanair hey i got a call saying our flight was rescheduled but i cant get through to anyone to see if youre providing a hotel for the
13624,0,americanair emeyerson ggreenwald dont wait on a bag go to walmart and get what you need for tomorrow morning
13625,1,americanair more or less  after a night in a party hotel  no sleep and a 530 am rebook on our way back to phl httptco4g0k0z2rei
13626,1,americanair hi i have koalaxphlord booked as a 1way savr awrd if i called to chnge it to koalaxphxord would i have to pay any fees
13627,0,americanair been calling 2 different offices already and still no sign of my baggage first time on american air 6
13628,0,americanair cowboycerrone you apologise for his frustrations amp his disappointment but not your terrible service blameshiftoverload
13629,0,americanair got it worked out had to postpone my trip and pay extra though  not easy for a poor graduate student
13630,0,americanair how best to talk with an agent to reschedule cancelled flighted flight no one answers at aa know its busy but need helpthanks
13631,0,americanair i dont want to waste any more of my time on your airline youve already robbed 21 hours of my day but i definitely will
13632,0,americanair me because it might not be so urgent for you but it really is for me 5
13633,0,americanair ive now been in france two days without changing clothes and nothing to keep me warm so please locate my bag and send it to4
13634,0,americanair flight 45 jfklas first the catering was late flight the no push back crew 2hrs delay
13635,0,americanair flight cancelled flighted 2nd time cant reach agent to reschedule can you call me
13636,0,americanair my two coats were in that bag so i have been in france with no coat walking around with a t shirt and one clean pair3
13637,0,americanair my bag is still in miami and cannot be located how do you loose a bag like that with a tag and everything 2
13638,0,americanair so i was visiting sju and was returning to paris and they checked my bag at the gate in sju i arrived in paris and nothing1
13639,0,americanair speaking 2 languages paid off as the us line left me over 70 min in hold without an answer the latinamerican solved in 20min
13640,2,americanair yep was in one of my other camera memory card d
13641,0,americanair is terrible my flights cancelled flighted and ive been on hold for the past 4 hours never again
13642,0,americanair i certainly hope my la pbi on 25 th has a new plane  the seats on feb 11 th flight  in reverse god awful
13643,0,americanair 20 hs students from ithaca ny stuck in miami flts xld u wont rebook to get kids home use carrier alliance rulesshouldbend
13644,0,americanair hands down the worst airline to travel with really really fucking bad
13645,1,americanair can you use the aa credit platinum select world mastercard for alaska flights  or just american
13646,1,americanair why did  aa973 return to jfk thanks 
13647,0,americanair is the 247 phone line open on hold for over 2 hours now your checkin agents cannot help at the airport itself please help
13648,0,americanair what sense is it to charge for a bag service when the service isnt great losing luggage and now missing items this is bs
13649,0,americanair no it isnt   sheer incompetence was reigning at dfw today i was there on a plane on the gd runway i doubt you were
13650,0,americanair yes we did make it home but by no means am i happy ive always chosen aa as my 1st choice when flying im rethinking that
13651,0,americanair still waiting on a dm response sloooowresponses
13652,0,americanair robinreda that can be a stop over before paris you are an embarrassment
13653,0,americanair robinreda being stuck two days in the airport is not something pretty normal i am positive you can find a plane to europe
13654,0,americanair highly disappointed in the baggage service with this merge with usairways you guys have lost our 1st bag and now missing items
13655,0,americanair just landed  3hours late flight  and now we need to wait twenty more minutes for a gate  i have patience but none for incompetence
13656,0,americanair finally called me back but hasnt spoken to me  like the worst prank call ever
13657,0,americanair wait times of 2 hours to talk with an exec plt agent what is going on
13658,0,americanair so the one time we upgrade to first class our luggage was open and now missing valuable items that cant be replaced upset
13659,1,americanair please rebook me from seattle to columbus tue 224 locator karaax name mitchell m neuer
13660,0,americanair still no reply to my email sent on 11th february even sent an email asking for acknowledgment thats it been recieved nothing
13661,0,americanair flight cancelled flighted im trying to get to chicago what are me and justynmoro gonna do flyingflighttravel
13662,0,americanair working over time tonight  got delayed 2 days  in sju  could be worse 
13663,0,americanair it doesnt allow me to hold thats the problem
13664,0,americanair has to be the worst airline in the world yousuck horrible oscars2015
13665,1,americanair reebooked for tomorrow in aa 1389 lvdfw at 810 am arriving 1250pm still open this flight
13666,0,"americanair usairways add insult to injury you guys misplaced my bag 

cant believe you have to pay money to be treated this poorly"
13667,0,americanair my connecting flight to dfw was cancelled flightled and need to get to ind tomorrow any way i can get this sorted out been holding 1h08
13668,0,americanair i would like to be reimbursed for my shuttle from denver after 1080 diversion 6 hours sitting in plane and mech problems
13669,0,americanair please reply  how do you mess up my rebook twice
13670,0,americanair ive been on hold for 4 hrs no call bk either family of 4 trying to get from hdn to dfw flight 1418 direct need new info plz
13671,1,americanair can you check on he status of my exp membership card need the physical card to access some international lounges soon
13672,0,americanair my flight tomorrow is cancelled flighted you guys just keep letting me down
13673,2,americanair thanks for the champagne  aa153 ordnrt to celebrate my tokyomarathon2015 finish httptcoij4xl01tkx
13674,0,americanair im beyond confused here why would you offer an earlier flight when they cancelled flightled 2222 i asked for tues please fix
13675,0,americanair im in mex  i need to fly to new york city tomorrow my new flight on tuesday is unacceptable please help
13676,0,americanair my mom's flight tomorrow cancelled flighted w no notice phone system said callback in 2 hours and it's been 4 i need to go to bed
13677,0,americanair im trying to reach the advantage department to add my number to a recent flight
13678,0,americanair i am going to keep these tweets coming till aa does somethingwhich i know is nothinghoping i go waynot likely
13679,0,americanair make sure u insure your luggage as those assholes  aa take no fricken responsibilityamp dont  believe their lies
13680,0,americanaireveryone its been weeksampthose dickheads  aa hadnt contacted methey lost my checked bag amp carryon and havent offer to pay
13681,0,americanair why arent callings going thru it doesnt have me wait or anything and automated stuff is messed up
13682,1,americanair 235  we made it to seattle
13683,0,americanair we will not be flying with you or us air again the changes and cancelled flightations leading up to todays big finale is unacceptable
13684,0,americanair thanks for your apology but its a bit late flight cancelled flighting a flight more than 24 hrs in advance due to weather is ridiculous we
13685,0,americanair you cancelled flightled my flight tomorrow without telling me and i want to rebookplease help me book a new flight what  can i call
13686,0,americanair the word failure means an act or instance of failing or proving unsuccessful lack of success nonperformance of something due
13687,0,americanair why offer automated call back option when agent is available only to call me amp have me sit on hold at 1230am onholdfordays
13688,0,americanair do you have the phone number of a supervisor i can speak to regarding my travels today
13689,0,americanair  hanging up on customers with no chance for a callback is a failure of customer service 130am est and no one can answer 22
13690,0,americanair to think that im a priority member wonder how you treat the plebes i know which rewards card im cancelled flightling immediately
13691,0,americanair  for the past 55 hours call volume is so high that no one can take my call to cancelled flight my itinerary youredoingitwrong 12
13692,0,americanair worst airline you cancelled flight flight dont let me know i wait on hold 30 mins told to enter callback for middle of the night
13693,0,americanair  did you guys just give up helping people your phone tree just hangs up on me and i have a flight tomorrow connection pending
13694,0,americanair you called back just to put me on hold its midnight literally just want to know how im getting home and im getting no help
13695,0,americanair flight 2390 delayed 14 hours no one at americanairlines counter can tell my husband that he will be on that flight help
13696,0,americanair this has happens so many times its just upsetting to see how poorly an airline treats their customers
13697,0,americanair seriously there arent any reps available to take phone calls even for platinum
13698,0,americanair overall lack of attention or foresight when managing flights
13699,0,americanair now we are all stuck on the plane after landing because crew unable to figure it out
13700,0,americanair also been on hold for 30 minutes with your customer service to find out when my new flight is scheduled bc your site sucks
13701,0,americanair yes and without my bags 2 first class tickets to tahiti would be nice just saying
13702,0,americanair err 2 hour wait time for the exec plat line
13703,1,americanair can you please connect these two reservations together and also add a child in a lap kevolt and sozldj march 1 thanks
13704,0,americanair  do i have to even say anything  over 6 hours on hold no one has ever sucked as much as you httptconcrmqibiwo
13705,0,americanair  my flight 2962 out of cll  0600 wont let me check in please help importantflight
13706,0,americanair your agent sent our family on 3 diff planes to dfw that were as late flight due to delay as the cancelled flighted plane that started this fail
13707,0,americanair finally got a call from aa but it was an automated voice that hung up on me i called back amp it says itll be 2 more hours
13708,0,americanair ive been on hold another hour and still nothing my cancelled flighted flight was supposed to be six hours from now stranded
13709,0,americanair wasnt offered a flight out of phl until tuesday so had to ask to be booked to houston instead of austin
13710,1,americanair will do id think though that a literally identical itinerary to your sample itineraries would work  maybe need to update
13711,0,americanair i am running out of battery you have my chargersclothescoatcontact lenses need to be in mtg tom need help pathetic service
13712,0,americanair flight 4606 from mem to dca delayed 6 hours now holding breath while they keep me trapped 3 hours to deice scareair
13713,0,americanair stuck in airplane both on way out of phl and again in houston all passengers frustrated makes me want to avoid airline
13714,0,americanair bag turned up no thanks to your useless callcentre and useless website
13715,0,americanair flight from phl to austin cancelled flighted headed to houston delayed now have to pay to rent a car and drive 3 hrs to austin
13716,0,americanair i understand the weather issues i dont understand how i was not notified of the cancelled flightlation and had to realize it so late flight
13717,0,americanair why wont u deliver my luggage almost two days and holding on the phone for over 4 hrs help
13718,2,americanair  whoooo hooooo just crossed 25367 at my current pace i should reach 152202 for the year
13719,1,americanair would like to talk to someone please follow
13720,0,americanair  you have now lost my luggage for40 hours holding for4 hrs on phone wtf is this how you treat your loyal passengersstranded
13721,1,americanair nashinmypants lmao this is so funny
13722,0,americanair have been waiting over three hours to talk to someone to rebook a flight due to weather does call back service actually work
13723,0,americanair the service received by both of us was rude and well below my expectations of your airline that is whats most frustrating
13724,1,americanair i was on a flight for tomorrow and my reservation is coming up  help me
13725,0,americanair please dm me a way to get in touch with someone that can help im platinum aa and considering quitting aa bc of this
13726,2,americanair thanks for following up i think its fair to refund the ticket price and the two one way rental cars i had to buy
13727,0,americanair it was my friend she shouldnt have been scheduled so close together at lax then not reimbursed its costing her 12 hrs amp250
13728,2,americanair understood thanks anyway
13729,0,americanair so what are you going to do for me since i cant take the option you gave me what type of refund will you do for me
13730,2,americanair 1 i was on 1610 today to yyz i had a bit of a bag issue that was cleared up beautifully thank you to all of the check in
13731,0,americanair sounding like they just got bitchslapped by juliasinton948
13732,0,americanair when will tomorrows flight cancelled flightlations at dfw for aa flights be posted we are on 2424 at 7am from lax
13733,2,americanair gate agent jan l at phoenix was at least able to get my younger daughter seated near my wife thank you
13734,0,americanair ive been on hold with international award reservations for almost 2 hours 8004337300 keeps calling me what is going on
13735,0,americanair can someone actually either call back or help me figure out how im getting home
13736,2,americanair youre my early frontrunner for best airline oscars2016
13737,0,americanair can i get home before 12 or no
13738,1,americanair i left something on my flight from ord to sfo earlier today and believe its on the plane back at ord now please help
13739,0,americanair how is hanging up on customers because of high volume customer service tried to resolve via dmstill waitingso bad aafail
13740,0,americanair  i was told it would be emailed to me but i havent received anything yet how can i followup
13741,2,americanair all good im catching the 1110p flight tonight thanks for the response
13742,0,americanair thats interestingagent told me so sadly another booked passenger didnt make it to gate by push back so i made it on
13743,0,americanair flight cancelled flightled website refers to 1800 the 1800 hangs up on me not autorebooked really horrible company
13744,1,americanair booked aa3370 departing jfk 22515 it was booked via ba and i want to change my ff to aa can you do that for me via twitter
13745,0,americanair we have been sitting on this bird aa1457 for 2 hrs on the dfw tarmac  some water would be nice  wheres your manners
13746,0,americanair i need to know what to do my flight has been cancelled flightled and i cant speak to anyone help
13747,0,americanair been calling your for 4 hours to reschedule a flight to dfw due to weather and your wont even let me stay on hold
13748,0,americanair thanks she did her best staying the night in dallas new trial to detroit via atlanta tomorrow assuming no cancelled flightlations
13749,0,americanair your customer service is a disgrace
13750,2,americanair joanna did a wonderful job  thank her for me
13751,0,americanair she got to the gate just in time to watch the plane push back 5 minutes was all she needed glad we've relatives nearby
13752,0,americanair first flight is cancelled flightled been on hold for 4 hours need information and getting none help
13753,0,americanair get a new crystal ball cancelled flight flights before weather hits to rebook me on flight during looking like 2 nights hotel on me
13754,0,americanair yes shows cancelled flightled amp asks for her to contact you at 800 number
13755,2,americanair thanks are they really open 330 am  7 pm every day any way to check they are open before going all the way there thanks
13756,0,americanair toby hates you lol
13757,2,americanair thanx for replying dm sent
13758,0,americanair what i am put off by is the fact that no gate supervisor has tried to come by and communicate with us
13759,0,americanair not anymore
13760,0,americanair need to change flight but the cs  is telling me it cant take my call cant change online please help flight is this week
13761,1,americanair 48 hours and still no bag could have flown to costa rica and back by now i had gifts for my family in my bags
13762,0,americanair no when i call aa now i cant even get on holdcan you help me
13763,0,americanair lieslieslies  worst travel experience of my life day 2 no clothes on vaca  lostluggage unprofessional pit mia
13764,0,americanair arminrosen ggreenwald tell that piece of shit to get fucked ill fly exclusively with you for life
13765,0,americanair i have continued contacting your phone reps for 7 hours and am still unable to get through thats absurd and i am livid
13766,2,americanair thanks
13767,1,americanair probably had money on bensonhenderson they said to hell with cowboycerrone lol
13768,0,americanair dfw gate 16 to bmi agent seriously is beyond incompetent  never flying aa again if can be avoided fail pathetic
13769,1,americanair im going to speak with customer service at the airport tomorrow morning and see what my options are i need a flight tomorrow
13770,1,americanair can we get a status update on flight 1457 are we going to make it home tonight
13771,2,americanair  in my hotel now thank you
13772,0,americanair i have almost 3 million miles w u so i am loyal to u  when r u going to reciprocate  what a joke
13773,0,americanair thank you for holding we apologize for the delay in answering your call to speak to a representative please continue to hold
13774,0,americanair weather was not involved
13775,0,americanair dogbuckeye no i was on hold for 4 12 hours  3 diff agents each w different information frustrating kept getting txfd
13776,0,americanair im still on hold if youre wondering  4 hours 37 minutes and counting  servicefail onholdforever suboptimal
13777,0,americanair i have never seen such incompetency from a gate agent in years of business travel dfw b16 gate agent needs training or new job
13778,0,americanair nrosenb1 it says changes cant be made online
13779,1,americanair whats the status of flights for tuesday out of dallas
13780,0,americanair hey you cancelled flightled my flight and i cant get someone on the phone to rebook 2 hour wait minimum can i get some service
13781,0,americanair our ft 1261 tusdfw wcx to lga tomorrow cancelled flighted  4 hrs so far waiting for call back what should we do need to get to nyc
13782,0,americanair usairways and our meals are also on us because this company does not care about their customers truly disgraceful
13783,0,americanair by far the best example of the worst company cowboycerrone
13784,0,americanair usairways cost me a day of vacation 350 hotel stay day of dog boarding and a day of airport parking
13785,2,americanair got my bags this morning thanks
13786,2,americanair joanna is wonderful new flight booked by a very friendly and helpful agent during a very stressful day thank you
13787,0,americanair usairways and the way i have been spoken to by dfw and mia employees is truly disgusting save the pain fly with anyone else
13788,0,americanair im home amp only 9hr late flight  no thanks to your service centre  their plan involved 4 flight legs all across na and 2 full days
13789,0,americanair thx for losing my bag how hard is it to care for a bag w priority on itwhy do u cont to not care for eps
13790,2,americanair ok no worries thanks for the straight story its appreciated
13791,1,americanair thank you for the response  when i book ive tried my aa number and my us airways number and each time it doesnt pick it up
13792,0,americanair to my destination after waiting 2 hours and missing our second flight with them our luggage made the flight though
13793,1,americanair flights out of dallas on tuesday are not going to be cancelled flightled correct
13794,0,americanair that luggage you forgotmiahe just won an oscar
13795,0,americanair cost me 1 day of vacation 350 and all i got was a rude woman tell me to go to another country and figure out how to get
13796,0,americanair you should really help cowboycerrone out you are getting a ton of bad publicity right now willneverflywithyou
13797,1,americanair flight number 2386
13798,1,americanair it looks like a mistake
13799,0,americanair lost lesliewolfson luggage on flight yesterday morning miami to newyork lga no response and no luggage more than 37 hrs ltr
13800,2,americanair wow thats helpful
13801,1,americanair at the gate when i get off the plane
13802,1,americanair can you take care cowboycerrone please  thanks
13803,2,"""americanair nlrphoto those are very beautiful photos"" thx would marketing dept be interested in buying"
13804,1,americanair no worries youre swamped i know just dmd back thank u
13805,2,americanair we made it so no worries you guys did good tonight and even put espncoachmack on my flight firstclass
13806,0,americanair by answering as fast as they can you mean hanging up on every call
13807,0,americanair but at least your automated message gives me info about your merger w usairways another airline i know to avoid
13808,1,americanair done i hope you can offer something
13809,0,americanair that 2 hr wait became a 4 hr one and yall claimed to have sent an email yeah that never happened flydelta
13810,0,americanair its been 2 hrs of wait on the phone a worst customer services b trying to know where my suitcase is and way more angry
13811,0,americanair why dont you take care of cowboycerrone flight screw ups
13812,0,americanair wht n  experience waa reservations service tried to be patient with rep and she just disconnects me aa do u record conv
13813,0,americanair any info for cancelled flightled flight 1046 tomorrow morning out of dfw cant get calls through to speak with anyone
13814,0,americanair ticks me off
13815,1,americanair  my fly is 1579  if do you have some news
13816,0,"""americanair thanks for info on super large passengers the extra seat mr big needed was the one i was sitting in already customerservice"
13817,0,americanair today after 6 yrs no longer my preferred airline
13818,0,americanair thanks two hours to go inflight then hotel  hang in there with all the dfw travel delays aa team
13819,0,americanair  appreciate your system is busy but when i call having your automated system hang up on me is not helpful
13820,0,americanair next time my flights cancelled flightled id appreciate some indication email text carrier pigeon app didnt even warn at check in
13821,0,americanair nope i have not been rebooked
13822,1,americanair online flight notification is down
13823,0,americanair  i am platinum  i am flying usair and they have stranded me in clt  not answering phones did not rebook me  please help
13824,0,americanair is aa951 to sao paulo taking off today your colleagues wont tell us any thing
13825,1,americanair flight 1388 tomorrow 515 am status please thanks
13826,0,americanair you cant change my flights and not have enough operators to handle calls unacceptable americanairlines
13827,2,americanair you have a lot on your plate flight dealing with cancelled flightlations and weather tonite those are more important i know you will respond
13828,0,americanair flight 654 delayed  flight 409 you sold my seat  flight 0671 strand me in phx for three hours thanks for the memories 
13829,0,americanair i paid extra  for my seat amp the monitor didnt work from on aa111 how about a refund on the seat conf  mdbeei mcmullen
13830,0,americanair how nice it would be if you had helpful flight attendants instead of the rude nasty ones you employ whyareyouyelling
13831,0,americanair yes however the seats they assign us that day are never together i just want to sit with my husband why is that impossible
13832,1,americanair any luck
13833,1,americanair group cancelled flights close to a thousand flights monday httptcov1radykep2
13834,0,americanair its been almost 3 days and its still frozen thanks doll 
13835,0,americanair line of 100 people to rebook at mia now virtual hold on rebook line just hangs up during call back httptcoupaz1ef3dl
13836,0,americanair found out my flight tomorrow was cancelled flightled amp got in the queue for a callback 35 hours ago...still nothing can i get rebooked
13837,1,americanair looking for status of flight 1388 schedule for 515 am tomorrow morning thank you
13838,0,americanair thanks for your canned response that makes it look like you care about your customers im sure all twitter users fall for it
13839,0,americanair yes but should be able to get a push notification via the app if i'm logged in and on a trip emailtext is so 2010 
13840,0,americanair cowboycerrone  ratchet airway 
13841,0,americanair how do i check reservation for joe watson and kelsey jennings we were on hold for 2 hours waiting for call back now eta
13842,0,americanair is the new spiritairlines and both are worse than taking the greyhoundbus americanairlines nocustomerservice fail
13843,0,americanair my flight tomorrow from slc to dfw aa304 cancelled flighted can you help me get there
13844,0,americanair what are the odds my bag was picked up by someone not me while in another country because it says it hasnt been located yet
13845,0,americanair better do the right thing and take care of cowboycerrone or els youre losing business
13846,0,americanair have been waiting for a call back for over two hours jan to die tomorrow at 6am cancelled flightled what are my options
13847,1,americanair i already landed but if you still care it was 1891 thanks for the help though do you k ow what caused the failure
13848,0,americanair one staff on desk now been queuing for over an hr
13849,1,americanair anything you can do
13850,0,americanair and even worse by the time you responded to my tweets i took two flights over five hours and that was the quickest response
13851,0,americanair on top of that my online record was unavailable as well and then couldnt get anyone on the phone
13852,0,americanair my exboyfriend picks up my calls more than you do cancelled flightedflight nocustomerservice americanairlines fail
13853,0,americanair hey aa a suggestion note on your seat maps what seats have electronics box blocking legroom aa215 httptcohcnn0wxqqr
13854,0,americanair why are you still selling tickets when you havent rebooked people to arrive at their destinations on time
13855,2,americanair didnt really need anything saw your mentions are often negative keep up the good work gratitude  
13856,2,americanair americanview sweet home chicago httptcoj6iclv8dts
13857,2,americanair ltaljx from dca to oma this morning all of the staff that helped me fix my problem were so helpful goodthingscome thanks
13858,0,americanair ti2469 oh shiz im only 40 minutes into my wait after the first 3 hour barrier unbelievable
13859,0,americanair wow americanair still screw n stuff up
13860,0,americanair i just checked the app and it said my flight had been moved back a day no explanations why no answer on the 800 number
13861,0,americanair employees are racist
13862,0,americanair this is pathetic customer service why have bag tags barcodes and computers if your response is not yet located
13863,0,americanair i hope it takes you 6 hours to get home when it should take 20 my flight was cancelled flightled because they couldnt staff the plane
13864,0,americanair souljacoy what is aa going to do to fix their utterly embarrassing customer service you wont even answer the dang phone
13865,0,americanair not yet im next in the terminal a customer service area
13866,0,"americanair and it gets betterother passengers rebooked direct on other airlines whereisthelove 
whybeaaff"
13867,0,americanair i need to speak to a real person my flight was cancelled flightled with no explanation and ive been on hold for more than 3 hours
13868,0,americanair you have let me down seriously unhappycustomer
13869,0,americanair duanenclark  ever think about being prepared and bringing in more people does anyone have any business sense at aa
13870,0,americanair why do i have to wait for 2 hours to talk to someone when you changed my flight
13871,0,americanair due to gate agents i missed my connecting flight to mexico citynot a happy customer aa lets correct this
13872,1,americanair she doesnt have twitter
13873,0,americanair at some point u need to tell passengers what is going on at jfk waiting to get on flight it is a mess
13874,0,americanair its not that its the rude agent who wouldnt listen to anything i would say and it clearly fit into the sizer
13875,0,americanair seriously i do not want to wait 24 hours for a flight when i have to prepare for a family funeral
13876,0,americanair your gate agents at dfw gate b16 are pathetic tonight  terrible communication stories changing and apathetic
13877,0,americanair i was worried when my bag went san to dca 24 hours before me but our reunion was an organized  breeze httptcouoaryq98pu
13878,1,americanair yea no worries im just going home to denver not your fault weather sucks bad
13879,0,americanair ive been tryin to use my voucher to book a flight the last 2days lines are busy plse help methe flight may go up
13880,2,americanair yes thanks for checking very cramped but got on amp made it safely flying back tomorrow at 1pm httptcocsddccmvbd
13881,0,americanair  is the worst airline to ever travel with the worst theyre equivalent to dirt
13882,2,americanair great flight experience again sfojfk dare i say it a consistent high quality on a legacy airline keep it up guys
13883,0,americanair pretty bad at dfw no updates two flights behind doors open breeze no america airlines workers httptco6mbk79mdnw
13884,2,americanair great  thank you
13885,0,americanair yes and the auto rebook confirmed an outbound that departs after the return flight   fire the software programmers
13886,0,americanair im getting calls from 18004337300 but the calls seem to drop instantly is there any alternate avenue for resched support
13887,0,americanair supposed to arrive at my destination tonight american rebooks me for wednesday where am i staying until then
13888,0,americanair usairways how can you have no food on a 4 hour flight 528 from columbus to phoenix starving and pissed off cant eat go go
13889,0,americanair jal and cathay pacific so no i cant do it online
13890,1,americanair what is the status of flight 1675 tomorrow
13891,0,americanair 4828 but i just missed it because no one is at the gate to marshall us in so now i have to rent a car amp drive 5 hrs so thanks
13892,0,americanair the pilot told us they would release bags as well as offer hotel vouchers neither happened
13893,0,americanair my understanding is they were able and did for many other flights but chose not to for this one
13894,0,americanair hey so im very disappointed with my time traveling with you ive had the worst experience and both times the flight delayed
13895,0,americanair 37 minutes
13896,0,americanair  having trouble getting rebooked
13897,0,americanair i understand im feeling cranky i called aas bag tracker number and heard your bag has not been located 
13898,0,americanair aa45  jfk to las
13899,0,americanair im willing to hold for an agent you arent being helpful you keep hanging up on me americanairsucks hiremorepoeple
13900,0,americanair i have been trying to speak with an agent the whole day about my cancelled flightled flight what i can do
13901,0,americanair need to go frm tpa to mci tmrw amp my connection thru dfw is cancelled flightled can u connect me thru a diff city been on hold for 2 hrs
13902,0,americanair any hints to get through to and stay connected with you to rearrange weather relate flightd cancelled flights hours in now wnothing
13903,0,americanair no gate agent after 30 minutes to let us off the plane wtw  grounds crew is here  hope youre ready to cover my delay
13904,0,americanair you cant even get someone on the phone great story for the media
13905,0,"""americanair  jason youll end up missing your connection please see our dfw agents for assistance"" nope hasnt taken off yet still"
13906,0,americanair finally made it to chicago  13 hours late flight  did get a 12 food voucher for my waitabout 1perhr never again good bye
13907,0,americanair instead of putting the burden on your customers do the right thing and get more gate agents
13908,0,americanair guys 5350 in dfw  stuck at the gate for half an hour  do we pull the slide or what
13909,0,americanair plz kys i have been sitting in this plane for an hour i want to leave
13910,0,americanair after all that weve been through today as a courtesy to not allow a passenger with an oxgen tank sit up there is bad business
13911,0,americanair now youve cancelled flightled my flight first a priority ticket bumped and now this youre losing customers people are furious
13912,0,americanair i finally got someone on the phone so no worries
13913,0,americanair it that you say is going to help us give me a number to call that isnt a recording w a 2 hour wait time
13914,0,americanair ok pilots are looking for agents   they jumped out  flt 5350 dfw  this is crazy
13915,0,americanair no youre not youre trying to book me past when i need 2 arrive but youre still selling seats on the day im trying 2 travel
13916,0,americanair because you wont get our bags for us because you said they would go on to cincinnati even though we cant who exactly is
13917,0,americanair you all should really be ashamed the entire business class cabin is empty and almost all of first class
13918,0,americanair you could only get us on a flight 30 minutes before the funeral starts were stranded in dallas wo luggage for 2 days
13919,0,americanair just cancelled flightled my 7 am flight tomorrow with out informing me at all today then booked one in 2 days and no customer service
13920,0,americanair thanks  i note some but not all flights are cancelled flightled  are only some aircraftrunways working out of dfw todaytomorrow
13921,0,americanair we knew it was not going to leave but we had 6 hours waiting that was the hurry
13922,0,americanair we tried we are headed to a funeral in cincinnati and your people didnt even tell us we could get on standby
13923,0,americanair they dont even give an option to hold just say lines are busy plz try late flightr
13924,0,americanair i will be writing a very detailed letter to you all about this experience today i have never experienced such awful cs ever
13925,0,americanair the delay is nothing but the personnel being so combative up to the point of saying whats the hury  the plane is not leaving
13926,0,americanair delta rerouted 6 of my bags onto aa977 miacur how can i see if they made it onto the flight
13927,0,americanair would have been nice if the agents were at the very least courteous since the delay was aas fault
13928,1,americanair your logo looks like 3d glasses
13929,0,americanair no private msg me and will provide detailsu really need customer svc training for your staff
13930,0,americanair and let flt 2350 know im coming  gate crew have yet to arrive to let us off flt 5350 dfw
13931,0,americanair you guys should really improve the service experience with your on site personnel this has been one of the worst experiences
13932,0,americanair expedia are killing me over 3 hours to get no human to help me
13933,0,americanair 1 ticket agent servicing at least 60 people on line waiting for an hour and a half and your phones hang up on people
13934,0,americanair yeah rebooked for tomorrow morning but extremely disappointed to miss a wedding
13935,2,americanair americanview new paint scheme looks great usairways httptcogt6umhbh43
13936,0,americanair thanks for the call on my cancelled flightled flight not  flight booking problems me for tues no good weather caused me 2 leave early
13937,0,americanair on plane for jfkgtsfo been sitting here for 15 hours waiting for push crew how is this acceptable
13938,0,americanair waiting for you to pick up coming up on 3 hours now httptconopq5xisbs
13939,0,americanair hey flight 5350 in dfw stuck at gate with no gate agent  plane full of people missing connections
13940,0,americanair so weve now been driving across dfw for over 90mins thats half fucking way to texarkana shouldhavedriven
13941,0,americanair can you tell me why all flights from xna 2 dfw are cancelled flightled for tomorrow morning already
13942,2,americanair thank you for the update
13943,0,americanair pathetic service
13944,1,americanair dallasfort worth flight number 5320
13945,0,americanair oh it can get better apparently after making us wait for a gate psych now we need you to deice before coming to the gate
13946,1,americanair if you could get the gate crew to help us off flt 5350 that would be great
13947,0,americanair is the situation at jfk this evening is going to get better or worse  do not cancelled flight a flight like yesterday after 8h delayed
13948,0,americanair ya but u werent sitting on the plane
13949,0,americanair i know you cant control weather but you can control how you treat customersshafted
13950,0,americanair i have tried to talk to someone for almost 6 hrs you cancelled flightled my flight and you wont pick up the phone pathetic amp very sad
13951,1,americanair yes hes in the next flight
13952,0,americanair several hrs late flight and 140 characters wont do it cheers though
13953,0,americanair my wifes flight is cancelled flightled told to call no one answers how do we book a flight help us please
13954,0,americanair not in any way that i am happy with or find acceptable   if i could speak to a human maybe that would happen
13955,0,americanair hi my flight to dfw 2463 was cancelled flightled tonight called in and left my number for call back its been 3hrs please help
13956,1,americanair hi i have my name email and aadvantage  but website wont let me reset password can we troubleshoot together thanks
13957,1,americanair still looking as we speak
13958,0,americanair were on aa1401 landed at 855pm in miami but waiting for a gate can someone on your team help us out
13959,0,americanair  where are my bags baggage claim c25 or c26 flt 959 i can see the plane from here why does it take 25 min
13960,0,americanair is there only one call centre i know its busy right now really need to speak to agent not computer
13961,0,americanair you guys fail again all i need to do is use my voucher for a ticket but i cant do it online yourphonesystemsucks
13962,2,americanair shoutout to all the ground crews working in the cold thanks for what yall do amp social media team for customer service
13963,2,americanair i fortunately was not on that flight  just in the same waiting area  impressed w how he handled the stressful situation
13964,0,americanair weve been on hold for over 4 hrs you cancelled flighted flt 2222 phldfw need assistance
13965,2,americanair thanks to marie for reflight booking problems me and my friends im cali bound thanks to this sweet angel blessed
13966,0,americanair their flights into buffalo as well  you were the only flight cancelled flightled
13967,0,americanair  this is after you cancelled flightled our flight into buffalo because of weather and lied to us and said other airlines cancelled flightled
13968,1,americanair know that i could use that for a flight into canada  by they time they figured it out it was too late flight to check our bags
13969,0,americanair dropping the ball again no catering plane switch no gate attendant 2 hours late flight really nice
13970,1,americanair its adolfo garcia
13971,1,americanair my friend needs some help on her flt shes not on twiiter can i dm you her info
13972,0,americanair my flight from vcp to jfk was delayed and now it has been cancelled flighted what should i do
13973,2,americanair hats off to admiral lounge attendant  yyz terminal 3 who gave her banana to our toddler when none avail elsewhere
13974,0,americanair well drop off your luggage 24 hours after your flight is ridiculous
13975,1,americanair thanks bummer poor planning on my part i assume the card in passbook wont work either
13976,0,americanair you should be more timely with bags that missed a flight people need their undies the next morning
13977,2,americanair i tried that they wont book us with another airline i wish i had flown with you we are now stuck in fl til weds
13978,1,americanair  a true americanview the national mall httptcon7exdbcrhg
13979,0,vanessaannz seriously you hate americanair since they cant accommodate you due to inclemental  weather disruptions lol very funny
13980,0,americanair gotta be worse than delta w on time departures  i rushed back to terminal c for 825 flight but they havent strtd boarding
13981,1,americanair i know you are getting pummeled tonight dfwairport we were one of the lucky out of slcairport just one more austinairport
13982,1,americanair and gold status too
13983,0,americanair in car gng to dfw pulled over 1hr ago  very icy roads onhold with aa since 1hr cant reach arpt for aa2450 wat 2 do
13984,0,americanair was told at 7pm my bags would 1000 be at my house by 9pm well theyre not and i continue to be lied to
13985,0,americanair wont answer the reservation line  nice service  we may be stuck
13986,0,americanair its not your agents its your voice activated system thats not working right and no email on cancelled flightlation lots of problems
13987,0,americanair i was on flt 2222 tomorrow they moved me to 750 i need it moved to tuesday the roads wont be better for flight 750 thanks
13988,1,americanair im on 1058 tmrw from cun dfw final destn is ord seeing freezing rain in dfw all morning should i change my connection
13989,0,americanair no other what should be valid circle pacific itineraries can be booked either  always makes all us dest invalid 4 last leg
13990,0,americanair i am trying to add my tsa pre check number to my reservation online and dont see an option to do that nosecuritylines
13991,0,americanair you have the poorest trained employees at these desks i havent even started to discuss the lostluggage yet
13992,0,americanair none of your sample itineraries can actually be booked httptcomf7rabgn8a every last leg back to us says invalid
13993,2,americanair im booked for tuesday night 60 degrees in alabama right now im good stay warm and safe
13994,0,americanair so plot thickens were on plane but no ground crew to get us off gate apparently under the weather in large numbers
13995,0,americanair  800 number will not even let you wait for next customer rep very frustrating cant talk to humans
13996,0,americanair what happened we didnt get a notification about a departure cancelled flightation tomorrow why will it take 2 hrs to talk to someone
13997,1,americanair you set a schedule try and keep it  aaalwayslate flight
13998,0,americanair derekc21  to my surprise  ba doesnt  have  me registered in the system  i was getting hopeful  lets step it up  okay 
13999,0,americanair unfortunately that is not true a robot apologizes and hangs up so how do i get help
14000,2,americanair thanks for the reply but a functioning plane four hours ago was the only way to do that the staff was friendly tho
14001,2,thank you for sending more details  americanair theyre pretty handy dandy more info here httptcofvlxirh1f1 lookforwardtoflywithaa
14002,0,americanair aa223 being ignored
14003,0,americanair fyi twice now ive tried the well call you when someone is free thing both times it called i picked up then it hung up
14004,0,americanair thats the number i called it wouldnt let me speak to an agent because of the issues with weather today
14005,0,americanair usually raving about the service to lax your nbr1 and helper cant figure out how to hang a coat and serve a drink 6f
14006,0,americanair mo3tvida just so you know reservations team has a 2 hr callback time
14007,1,americanair what do kids aged 11 and 12 need to fly with aa internally within the usa thanks for confirming
14008,0,americanair absolute terrible service to schedule a 40 minute layover and then not let someone on the plane with the door not closed
14009,0,americanair i didnt miss my flight  american airlines gave my ticket as well as 6 other passengers tickets away not my fault
14010,1,americanair please help aa 2258 monday cancelled flightled  can you advise on reflight booking problems  refund  have children and need to make plans now
14011,1,americanair dm sent answer me please
14012,0,americanair i really want to get home tonight preferably please stop delaying my plane  americanairlines
14013,0,americanair is profiting in the billions and throwing crap at the people who put them there american is a hurting brand
14014,0,americanair ive never witnessed such covert tactics from an airline
14015,0,americanair you cancelled flightled my wifes flight and she has to call but your service wont even let us going on 7 hours now
14016,0,americanair it shouldnt happen but did and has put us and our gear in jeopardy what steps do you take to protect customers if their items
14017,1,americanair american airlines
14018,0,americanair all of these issues are not based on weather or things that are out of your control these  issues are based on negligence
14019,0,americanair the worst air experience i have ever had and i am not in the first plane yet
14020,1,americanair i just dmed you
14021,1,americanair why is it most first class passengers now request the sand which from coach 
14022,2,americanair daipresident good luck at dfw this evening aa
14023,0,americanair so we have a cancelled flightled flight in about twelve hours maybe well have heard from an aa rep at that point
14024,0,americanair on hold for 3 hoursgot an agent immediately txfd me to change cncdld flighttold it would be 1 min 80 min late flightr waiting
14025,2,americanair awesome customer service on 390 from rdu they snuck my wife a warm cookie thx
14026,0,americanair flight attendants on aa2402 were spectacularfed the entire cabin then food from coach why do you keep serving this vile food
14027,0,americanair cinedrones i just wish that a team member would pick up the phone at this point let alone be courteous or helpful 
14028,0,americanair seriously pls pls bring more people up to help us there are still flights to ord frm dfw and i want in httptcoo3cjsvssqf
14029,0,americanair carlw1980 i have followed and dmd you   please respond to my concern too really disappointed with customer service
14030,0,americanair  to add i have to get up to go to work tomorrow am  i dont like having to wait up until 12 or late flightr  cs sucks
14031,0,americanair just when i thought you guys were done messing up you make it worse your airline ruins hopes and dreams
14032,1,americanair flight 1512 n924an departs flytpa enroute to dfwairport httptcoj0mhmkdivl
14033,0,americanair approaching three hours sitting in the plane on the ground at dfw on americanairlines flight 3056  oscar performance
14034,0,americanair  we have they were useless baggage service called before 9 to tell us we would have bags by 3 now maybe midnight
14035,1,americanair checking into a flight on your website is about as easy as asking a bear to shit in a toilet justsaying
14036,0,americanair makes some small improvements and retains their program they win all they keep the crappy food and change advantage they lose
14037,0,americanair aa 2258 why have you cancelled flightled our flight without courtesy of notifying us or alternatives  very poor
14038,0,americanair how have you not loaded our luggage on the plane and were over an hour delayed flight293
14039,0,americanair i spent 600 on my flight could have gone on united for 382 but their mileage program sucks
14040,0,americanair plz bring more agents up to dfw aa cstmr srvc ctr gates a there are only 2 agents and 100 ppl httptcoucveu2hurz
14041,0,americanair the food served on aa2402 was vile and grossthe entire cabin did not eat their meal survey the flight crew another gross out
14042,0,americanair the bags arent even loaded on the plane flight293
14043,0,americanair never got an update and we had the worst communication from u our flight delay was mechanical and not a word poorservice
14044,0,americanair looks like i have best i can hope for i guess its on us air so i dont think ill get miles on alaska which sucks
14045,0,americanair my navy sisters flight 2470 cancld she cant get an agent theyve called her back to be put on hold amp then discnctany help
14046,0,americanair my wife amp infant daughter are on aa3195 abidfw en route but delayed can y'all hold aa1458 to rdu so they can connect
14047,1,americanair educate bohol is a 501c3 wall volunteer staff i can help the kids or buy a plane ticketi cant do both can you help
14048,0,americanair anxious to see how you all care for customers you've inconvenienced cancelled flightledflight
14049,0,americanair also the problem is not calling us at all other airlines send an automatic call and email and they rebook as a courtesy
14050,0,americanair why cant you handle your customers needs cancelled flightled flight 800 number leads to a quick goodbye very sad
14051,0,americanair very upset that i cannot select seats for tuesday flight online or over the phone terrible customer service  please help
14052,1,americanair i need to get from albuquerque nm usa to cebu philippines im providing educational help for 800 kids can you help me
14053,0,americanair already did amp an automated voice told us to wait 2 hours they have yet to call back
14054,0,americanair you changed my aadvantage travel plans amp i called 8004337300 to get help but it sea ur too busy amp hangs up on me what gives
14055,0,americanair yes for tomorrow at 9 am but i have to work though  im really mad about the situation
14056,0,americanair whenever i cheat on you it goes horribly wrong i promise i wont stray anymore im talking about you delta
14057,0,americanair praywinn between understaffing what looks like a labor slowdown weather incompetence and disregard for the customer
14058,0,americanair i need help with a reservation purchased on americanair but operated on usairways cant get through on the 800
14059,0,americanair  flight from dfw to lit tomorrow has been cancelled flightled  what do i do next  pls advise  help
14060,0,americanair how can you not be taking calls i need to change my flight
14061,0,americanair my flight i have reserved for tomorrow has been cancelled flightled can i cancelled flight my reservation and get a full refund
14062,2,americanair thanks to fa shawn for spectacular service on flt 79 lhrdfw and to fa susan for such a warm engaging onboard welcome
14063,0,americanair i cant choose a seat online because i booked on priceline  smh
14064,0,americanair it wasnt really about the delay it was more about being told the engine needed to be troubleshot  makes a person paranoid
14065,0,americanair overweight flight  you sold more tickets than you had seats we all know that lets call it what it is
14066,1,americanair jaynegelman howabout moreblacklist too
14067,0,americanair at jfk flight to boston delayed 20 min waiting for catering they are boarding flight to lax waiting for over and hour wtf
14068,0,americanair yes it says my reservation cannot be retrieved at this time also i never got an email from aa saying my flight was cancelled flightled
14069,0,americanair can you help with my cancelled flightled flight  id like to book another flightive been on hold for 95 minutes and counting
14070,2,americanair i ended up on a flight to la my fourth time on standby thanks httptcona5g5eakpa
14071,0,americanair been waiting on hold for more than an hour
14072,0,americanair thanks now my carry on that you guys insisted be checked at the gate is missing wont be here till late flight tomorrow morning
14073,2,americanair thats ok thanks for letting me know appreciate all the responses
14074,0,americanair spoke too soon 30 min late flightr still waiting for bags to load some sympathy would be appreciated at the very least
14075,1,americanair heymynameissean sean if you look at the aa schedule it sometimes gives you a clue if newairplanes are used they are gr8
14076,2,americanair thanks for the show 
14077,0,americanair well done you have taken the fun out of air travel phlairport
14078,2,americanair no worries even though i was talking about seat assignment 
14079,1,americanair kconti44 this looks like jfk  had a great pic of the oneworld jets lined up on the opposite side air berlin lan and aa
14080,0,americanair been trying to call all day get hung up on every time your guys are horrible
14081,0,americanair jameswester see james we only have 7 dedicated inbound phone lines because telephones eat into our billions in profits
14082,1,americanair superyan i did hear a last call for boarding of this flight when i was at jfk a few hours ago good luck wflights
14083,0,americanair  sitting on plane for 25hrs at gate due to computer sys issue at what point do you cancelled flight a flight ridiculous phlairport
14084,0,americanair cjdjpdx not a valid response in 2015 for a multinational corp whose profits are measured in billions stop understaffing
14085,1,americanair yo could that be a catering truck before mine eyes  unmoving httptcoasw6qwuf1z
14086,0,americanair kaps12 this is an international airline that experienced record profits last quarter but they cant staff a call center
14087,2,americanair great seats on this aircraft
14088,0,is rudeness and poor customers service a job requirement at americanair  been waiting 28hrs and still havent even seen one plane
14089,1,americanair both pictures taken at the same time but which is right totallyconfused httptcodvsltqzkmq
14090,0,americanair aa919 flight attendant freaks out and leaves aircraft as passengers react to a 24h delay and cattle treatment surreal
14091,1,americanair 901 miami to rio to participate at rcmoficial representing cisnerosmedia yourstoryhere
14092,0,americanair a worker just checked for ice on our plane using his cell phone flashlight really come on
14093,1,americanair cyncyn661 are you now flying 763s to madrid from jfk or is this dfword huge 
14094,0,americanair the wine served in usairways flights are watered down somehow right out of the bottles
14095,1,americanair whos your pick for best picture i dont want to board your airline until i know
14096,0,americanair we have 3 more passengers with me   there are two more reservation numbers
14097,0,americanair patrichruben no profit maximization is your top priority nothing else even registers for you dinosaurs
14098,1,americanair 830 departure  sure is there a catering strike at jfk  foxnews cnbc bloombergradio httptcohpgxyzrw8o
14099,1,americanair derekc21  so what would be a file number that works  needs to be 10 characters  email me derekaustincentury21ca  easier
14100,0,americanair manuelc here for you as in yeah well tweet platitudes at you so youll think our twitter bot cares or
14101,0,americanair flight293 was supposed to depart at 745 and at 815 we still have not boarded
14102,0,americanair you have the worst customer service of any airlines ive ever encountered flat out awful
14103,0,americanair ezemanalyst why dont you tweet canned impersonal responses as though this is the only impatient customer youve got
14104,2,americanair done thank you so much
14105,0,americanair nice aa employee making skillful excuses about late flightness due to catering snafu httptcoypvpvdltys
14106,0,americanair then taxi across dfw airport for 20 min to then state 75 min past departing from gate that we need deiced wow uncool amp untrue
14107,0,americanair 24 hrs amp 2 cncld flights late flightr ive landed in phl now 30 mins amp counting on tarmac waiting for gate pls do better than this
14108,0,americanair delivered moms delayed bag to the wrong place 2 hrs on hold yesterday gt1 hr today still no bag aa httptcoqkkjdfobos
14109,0,americanair yeah try harder no catering truck in sight  can we just leave now wo the food wont eat anyway
14110,0,americanair this is awful customer service
14111,2,americanair everythings good now brothaaaaaa
14112,0,americanair its pulling away from gate to get your departure time then leaving us on tarmac claiming power issues that magically repaired
14113,1,americanair 740pm wheels up to be exact  im sending a dm
14114,0,americanair sarahzou translation we dont reinvest our mammoth profits into the customer service experience cause we dont care
14115,0,americanair omg answer your phone i have been on hold for 15 hours cancelled flighted flights suck
14116,0,americanair we are through i can quit you i am the nonsense amp lies are a colossal infringement you can no longer get away with
14117,0,americanair 719 looks like we are about to get going finally
14118,0,americanair jimdaytv no you couldnt care less thats why their customer service is run by bots
14119,0,americanair pls tell me how to get a person on the phone asap
14120,0,americanair i have a cancelled flighted flight tomorrow morning and the 800 number did nothing please i just want to go home
14121,1,americanair you wont allow calls my husband has a ticket but it looks like all the seats are taken i cant even call
14122,0,americanair yes but we have to get home tomorrow please
14123,0,americanair unfriendly unhelpful agents unannounced gate changes delayed flight that we found out about by word of mouth
14124,0,americanair flight 3056 still sitting at dfw waiting for baggage to be loaded
14125,0,americanair i tried several times to select seats the only ones ever available wouldve cost me 30 extra per seat
14126,0,americanair we need a miracle slcairport please help flight 1228 get out of here by 640 fingerscrossed pleasegod missmykids
14127,1,americanair 3198 to aex is it still going
14128,0,americanair i do not want to stay overnight at this airport i have been here since 11 am this morning
14129,0,americanair finally about to take off thanks for the customer service by the g8 reps  c17  ctl any idea what caused the system failure
14130,0,americanair trying to rebook a flight with you because of cancelled flightlation is a nightmare  i was hung up on once can you help me rebook
14131,0,americanair i have tried getting help from agents the phone twitter and fb can no one at american airlines help me
14132,0,americanair close down
14133,2,americanair it was 1265 coming and next catching 2396 home to dca lets get another great leg too tonight
14134,2,americanair i appreciate your apology sincerely thank you thats really all i ever wanted to begin with
14135,0,americanair aa 100  good job overselling this flight delayed 90 minutes to deplane the overflow passengers bags
14136,0,americanair i've been on the line waiting for 40 minutes again
14137,0,americanair you know nothing about customer service and ill make sure everyone knows it
14138,0,americanair i understand flight cancelled flightation but not being able to get through to change that flight for 6 hrs is not acceptable
14139,0,americanair now i have to pay for a hotel a car ride miss classes which i pay 30k for and miss work and you tell me to talk to someone
14140,0,americanair your 1800 kept hanging up on me and made me miss a second flight
14141,0,americanair yeah thats not helping having my bag shipped to the correct city the first time probably would have helped
14142,0,americanair i did 50 times and no one was helpful im missing work nd school nd the manager rem from mia told me he didnt want to talk us
14143,0,americanair my flight to dfwairport was cancelled flightled mess ensued please thank the awesome marcos concierge key  gru for sorting it out
14144,0,americanair i havent been rebooked i called and left my number for a callback but havent heard anything and my flight is tomorrow 
14145,0,americanair not enough push crews for jfk  15 he delay and counting
14146,0,americanair i cannot believe how long flight 759 phi  is taking i know its us airways but you own it i would really like to get home
14147,0,americanair hopefully you guys are willing to cover my lovely car rental and living chargesi love being here for two extra days
14148,0,americanair same as yesterdays cancelled flighted flight aa104 your customer support is just awful
14149,0,americanair big surprise flight 2330 is delayed hopefully not for 6 hours like our flight here  thanks again for a sleepless night
14150,0,americanair really not even worthy of a response this is beginning of a social media alert to the world that aa and usairways are useles
14151,0,americanair hi aa friends my siss flight aa362 dfwgtgtmke was cancelled flighted due to weather any way you can help here what are her options
14152,0,americanair is that something the crew on the current leg can request of the gate team on the next leg
14153,0,americanair i have not theres no option for even getting a call back
14154,0,americanair tomorrows flight cancelled flighted i understand three hour wait for a call back and now 60 minutes on hold not cool
14155,0,americanair all flights cancelled flighted tomorrow and that means im stranded at the airport for the night wow
14156,0,americanair how hard is it to have catering ready to go
14157,0,americanair why does your iphone app not have any sort of notifications option
14158,0,americanair this is unbelievable and unacceptable flight 293 jfk everyone at the gate is upset as most of us have been here all day
14159,0,americanair i made my flight but then still had no update emails when i landed no info ever sent on that or second flight losing my biz
14160,0,americanair flight 3056 dfw still has all passengers sitting on the plane waiting for luggage to be loaded  still waiting
14161,0,americanair i still am not on a flight ive been here allll day and now were not boarding because were waiting for catering
14162,0,americanair my husband and 5 year old son stuck overnight in dc thanks to 7 crew members arguing over who was boarding the flight
14163,0,americanair if this is how you guys work then i will never fly with you guys again
14164,2,"americanair versus jetblue 
in customer service
who will win
for me americanair is a convenience to a trip to cali lt3"
14165,0,americanair agents refuse to help too busy amp need to call advantage no one willing to help and apparently being exec plat means zero
14166,0,americanair fight got cancelled flighted can u help me rebook a flight  call center is too busy to answer calls or even put me on hold yuck
14167,1,americanair you should be contacting her for a refund  dm me and i will provide phone number
14168,0,americanair ah if only we could get through weve tried for over 2 hrs can we call united
14169,0,americanair this is ridiculous you all really have terrible customer service and a lack of urgency im convinced
14170,0,americanair of course it wasnt your intention issue lies in lack of response she did contact you directly she sat on hold for 50 mins
14171,0,americanair i have been waiting at this airport since 11 am and have to wait until 830 tomorrow and cannot get any sort of help
14172,0,americanair pathetic to have your gate agents lie to my face when you are at fault
14173,0,americanair trying to check in for flight on line not working amp agents too busy to take my call
14174,1,americanair yep they moved me to 16a as they showed me flying standby
14175,0,americanair understand the weather but would be nice to hear an apology on the phone when you moved my flight to an inconvenient day
14176,0,americanair my baggage is lost my flight cancelled flightled and i get no accommodations not even to another airline at least one free hotel
14177,1,americanair im on 1024 into dallas do i have any chance of catching 2238 to boston do i need to run from gate d6 to a15
14178,0,americanair aa i need a hail mary how do i get from dallas to joplin jln in the next 14 hours willing to fly to other airports and drive
14179,0,americanair ive been on hold for about 3 and a half hours now thanks for cancelled flighting my flight and not notifying me
14180,0,americanair rude gate agent by aa363 ordlga just now seems to have a temper made me check in a bag that fit inside the sizer
14181,1,americanair hi ho hi ho its off to work i go weeklycommuteonaa httptcojqhg4jtm4w
14182,0,"americanair you put a sour taste on this customer's vacation it was joke watching those ""we care thanks for choosing us"" videos"
14183,1,americanair are you expecting flights out of dfw to be cancelled flightled tomorrow am and afternoon
14184,0,americanair help us here  we are stuck here jfk for more than 24hours we need to go home flight919 saveus
14185,0,americanair lets me get in line for call back in over 2 hours ill just hope the 1 ticket left on the flight i want is still there late flightr
14186,0,americanair flight  aa1691 lax to las closes too early and gate agents give us hassles patheticcx
14187,0,americanair i am honestly in shock how this process and service compares to my other airline experiences not really sure what to say
14188,0,americanair here we go again aa106 plane not ready are we going to find the crew run out of time again like last night shortstaffed
14189,0,americanair flight 3056 dfw still has all passengers sitting on the plane waiting for luggage to be loaded
14190,1,americanair at what email adress can i send your ceo mr doug parker a letter that he hopefully reads
14191,0,americanair why does your customer service line say we are experiencing high call volume and then spontaneously hangup on the person
14192,0,americanair well its been over 4 hours now and still no one has picked up   try paying overtime and bring in more people
14193,1,americanair whats the best way to check on any delays or cancelled flightlations for my flight out of dfw on tuesday
14194,2,americanair bershawnjackson big ups to newark airport staff ampamp ddean i was also treated lovely while i was in town 
14195,0,americanair pleaseeee find my suitcase i want deoderant and a clean shirt for work tomorrow 
14196,1,americanair here you go httpstcoom1vieg74a
14197,1,americanair hey so i think i left my wallet on you can i have it back please
14198,2,americanair ok thanks you have a great night aa team
14199,1,americanair  can you please give me a travel agent support phone number i cant find it on your website thanks
14200,0,americanair any idea whats up with flight aa3181
14201,0,americanair your maint delay left us stuck in den flight 1080  been on plane for 7 hrs  stop flying broke french planes
14202,0,americanair sucks teco teco reclameaqui tripadvisor httptcoaugjscmolu
14203,0,americanair  you cant get us to cincy but our luggage will still go there tonight stranded us in dallas for 2 days wo clothes yousuck
14204,0,americanair it just hangs up and your agents on the ground are useless how dont i have a seat on a first class ticket booked weeks ago
14205,0,americanair ive literally been holding for more than 2 hours now i was told 2hrs you all are sabotaging any chance i have of getting home
14206,0,americanair were still here guys  you are the worst
14207,0,americanair 24 hours on the airport
14208,0,americanair  dont understand why i have zero flt info no email 2 he wait time on ph lines so much for advan mem 
14209,0,americanair ok so why is it late flight and for that matter why was my flight 4491 cancelled flighted this morning ive been in yyz since 5 am
14210,0,americanair plane breaks unloads the passengers told to re enter to only come back off flight cancelled flightled missed wedding badbusiness
14211,0,americanair  very upset with my hometown airline stuck in den flt cancelled flightled others here with me got new flt info
14212,0,americanair absolutely worse cust svc ever experienced in 25 yrs of flying  supvrs at iah extremely rude poorservice travel
14213,0,americanair kid upset my staff upset one accused of stealing fruit mistreatment due to airline policy of an austic child
14214,0,americanair i have been trying to get through to someone about my cancelled flightled flight tomorrow for over 4 hours
14215,0,americanair trip cut 7 hrs short due to flight changemassive layovers no peanuts or crackers asked for h2o and received about 2oz
14216,0,americanair flights cancelled flightled website says to call phone numberphone says to check online  how am i supposed to get some help
14217,0,americanair yes we spent the whole day talking to agents and someone finally offered to let him stay in a hotel
14218,0,americanair flight from jfk to ege was cxld after on runway for an hour flight moved to 7am but they wont give luggage back nice
14219,0,americanair delayed for two hours at ordgtcdg the one time i need to be there to catch a train 
14220,0,americanair not to mention its a three hour wait to get an agent on the phone
14221,0,americanair cancelled flighted our flight and now are still delayednot cool
14222,0,americanair we did for the last 8 hours  your customer service is horrendous  i should have flown delta
14223,0,americanair there is a full flight of customers sitting on the plane waiting for baggage to be loaded on aa 356 in dfw  why 2 hour delay
14224,0,americanair why a different airport i have no way of getting to a different airport
14225,0,americanair aa agent said i repeated myself when i was explaining i told him i understand english his replyour conversation is over
14226,0,americanair long wait i literally went shopping at 3 different centers had lunch and prepared dinner surprise its winter staff better
14227,0,americanair aa 1657 was also over an hour late flight to depart ohare and now we have no luggage not happy standing in a long line at baggage svc
14228,0,americanair is flight 2934 dfw to gsp going to be cancelled flightled tomorrow
14229,0,americanair stuck on the plane in charlotte  going to miss my connection  no words from staff maybe some damn pretzels
14230,1,americanair do you happen to know if that plane will be repainted or fly off into the sunset
14231,0,americanair  aa1344 cancelled flighted on 223  rebooked on us air 623544 on 224 has to be a nonstop on 224 for us 2
14232,0,americanair todays wait was a violation of dot passengerbillofrights httptcogxvfumn3iz
14233,0,americanair arrived in lax from ord flight aa1657 no luggage
14234,0,americanair ive got a ba flight as your airport couldnt accommodate us we were left without any info no vouchers for foodnothing
14235,0,americanair flight 1019 i need 2 b on the first flight out frm mia 2 tpa im extremely irritated ive been at this airport for 55 hrs
14236,2,americanair many trips coming up  i will see you soon 
14237,1,americanair message and pics sent
14238,0,americanair flight 3056 in dfw now delayed 2 hours waiting sitting in plane for baggage to be loaded  why
14239,0,americanair ... been trying to book a whole new flight since 2 hours what is wrong with your website
14240,1,americanair considering it was purchased on the 21st and i attempted to use it again on the 21st i believe it would fit these parameters
14241,2,americanair pretty impressed with the in flight entertainment full touch usable smooth good selection
14242,0,americanair now your site is not working wtf
14243,0,americanair delta jetblue can you help spiritairlines is in the wrong stuck in florida 3days they need to learn from real airlines
14244,0,americanair it wasnt  disrupted it was cancelled flightled airport agents were horrendous sharon was your saviour
14245,2,americanair im great thanks keep up the good work
14246,0,americanair my flight has been delayed amp i cant talk reach anyone in customer service because of high call volume
14247,0,americanair why does your rtw planner spec circle pacific not let me even plan the demo routes from your website
14248,0,americanair dfwairport listening to all the flights taking off over my house and kicking myself for flight booking problems an am flight tomorrow iceday
14249,0,americanair delta jetblue i am going to be stuck in florida for 3 days because spiritairlines wouldnt hold my connecting flight to lga
14250,1,americanair yes i will do just that as soon as i have a moment to gather my thoughts
14251,0,americanair i even went to ticket counter and got no help
14252,0,americanair just learned my flight is cancelled flightledcant get through by phone and dont see any option for assistance online any suggestions
14253,0,americanair got an email about an itinerary change but cant seem to get to anyone on phone new flight time doesnt work for me help
14254,1,americanair please help my flight appears cancelled flight 1503 from ft lauderdale to dallas to lax is there anything leaving from mia or fll thxu
14255,0,americanair s computer systems are down cant leave without a flight plan any eta american air
14256,0,americanair reflight booking problems for the following day is unacceptable dming you that and our phone number
14257,0,americanair i want the flight i have on hold i dont want a new flight
14258,0,americanair sitting at the gate on flight 719 for an hour due to sabre being down what backup plan is in place if sabre cannot be fixed
14259,1,americanair dfwairport got rebooked through the aa online app
14260,0,americanair please pray for us that our gear is not lost or stolen due to your incompetent employees cnn abcnews msnbc photography
14261,2,americanair shoutout to the agent on duty now  gate b1 abq  outstanding customer service w delayed flt 336 httptcoooej4d4jop
14262,0,americanair is this how you want to treat your platinum and two gold flyers
14263,0,americanair your gate attendants in abq are awful as was your service you should be ashamed terrible experience here from start to finish
14264,0,americanair still sitting in airport as 605 flt delayed until 655but still not boarding what is happening  no info
14265,0,americanair sacraig no gate agent and only 3 pa updates for 3 hours hinted at abandonment horrible experience for all passengers
14266,0,americanair been a very long day in philly1213pm flt to ord cancelled flighted with no notice no message no email  not nice for we platinums
14267,0,americanair my travel for tomorrow was cancelled flightled and then stupidly rebooked for tomorrow i cant get through to reservations
14268,1,americanair what name and department does it come under thanks
14269,0,americanair 1416 cancelled flightled cant get out for two days no explanation
14270,0,americanair sacraig no not helped one bit actually ended up driving home due to extreme disorganization and lack of communication
14271,0,americanair united needs our ticket number since you rebooked us and you gave the incorrect ticket number now we cant check in help
14272,0,nothelpful mt americanair our call volume is extremely high today our apologies please continue contacting reservations for assistance
14273,0,americanair ive been trying to call to cxl a reservation for tomorrow due to needing surgery this week  cannot get through
14274,0,americanair i cant keep dialing you guys all day can i get into the callback queue
14275,1,americanair cancelled flight previous request will accept ticket number for document number
14276,0,americanair ive called that and they said they cant help me and its out of their hands i really feel like an under appreciated customer
14277,1,americanair 62 inches 
14278,2,americanair thank you good suggestion i checked and we were not rebooked well keep checking and looking for other flights
14279,0,americanair they could be seen if your horrible customer service group would actually update the information never fly american again
14280,1,americanair am on web site requesting refund for cancelled flightled flight it requires numerical document number where get it
14281,2,americanair hmm looks like you looked at my tweet from last month not this one was able to get uk agent to help me thanks
14282,0,americanair stuck on a plane at jfk food was not on the plane now we need to wait crew to push back the plane good job aa
14283,0,americanair no one met flight 1081 to lax to tell passengers where to go or what flights they were rebooked on badmgmt americanairlines
14284,0,americanair while im aggravated  shouldnt baggage fees disappear now that gas prices have dropped
14285,2,"""americanair dawndavis youre very welcome dawn we love taking you flying lets do it again"" again in 1 week"
14286,0,americanair never fails to disappoint waiting at jfk an hour after scheduled take off and still no word on departure
14287,0,americanair one of my luggage didnt made it onto my flight hope it really gets here tomorrow as i was told 
14288,0,americanair lost my wifes luggage and nobody gives you and answer all they say is go here or call there
14289,1,americanair check your dm pls
14290,0,americanair why dont you have driver service to get employees to work in bad weather like hospitals etc badmgmt americanairlines
14291,0,americanair the fact that that rule makes it poor customer service i can cancelled flightchange on southwestair with no penalty or hoops
14292,2,americanair thank you you will see me 
14293,0,americanair a phone call or email when you cancelled flight a flight would be lovely
14294,1,americanair a guy try right
14295,0,americanair youve now put me on a ba flight  can i get access for 2 for the lounge been at ord for 115 hrs now and still have 5 to go
14296,0,americanair flight 1081 from iad to lax sat for more than 3hrs because ground crew couldnt drive in snow badmgmt americanairlines
14297,2,americanair haha i had a boarding pass for 12b was boarding the plane and the gate agent told me to go to 41g im here now no worries
14298,0,americanair you cxl both my flights tofrom dfw to cll wo notice then treat me like trash on the phone and offer no compensation wth
14299,0,as am i americanair  but thankfully there was a united lounge next door really not impressed by oneworld partnerships 
14300,0,americanair delayedwow
14301,0,americanair my flt aa375 for 0223 got cncled and i cant get hold of a csr so i can get alternate arrangement plz help
14302,0,americanair our flight was cancelled flightled and rebooked to united you didnt give them accurate ticket number now we cant check in annoyed
14303,0,americanair you guys are totally losing me ive been an aa fan for years but telling me reps are busy and hanging up on me is really bad
14304,0,americanair nynjairports aa1224 45 mins for priority bags to arrive now late flight for evening plans delta 20 min bag guarantee anyone 
14305,0,americanair sitting in a 2 hour long at least phone queue hoping i get things rebooked in time or at least some plastic wings tears
14306,0,americanair its always better to find out equipment is inop on the ground than in the air safetyfirst
14307,0,americanair is rude a hiring requirement at key west airport shaking my head
14308,1,americanair can i dm you info
14309,0,americanair 11 out of 11 delayed flights you suck and getting worse
14310,0,americanair tired of sitting on a delayed 1702 again and again computer down
14311,0,americanair dotnetnate two hour wait for exps as i sit on a jfk phx flight because us computers are down any shot at an lax flight
14312,2,americanair awesome thx
14313,0,americanair seguinej aa  this is a joke right that line isnt even accepting calls right now  they just hang up
14314,0,americanair yes and rebooked incorrectly
14315,0,americanair fair enough but they could have at least told us once again its the lack of communication delays happen just tell me
14316,0,americanair even with calls you havent been able to help us anyway nevergettinghome
14317,0,americanair 2293 is the cancelled flightled one
14318,2,americanair 1138 got us to lga safely thanks for taking the time to make the plane safe before flying
14319,0,americanair cancelled flightled my flight didnt notify me and i can only rebook by phone but cant get through to an agent epic fail
14320,0,americanair i was just severely upset by the rude cs rep i get shes prob stressed but i am too an aw let me help cld mk it btr
14321,0,americanair while im sensitive to this fact i dont believe that warrants poor service a little help amp compassion goes a long way
14322,2,americanair flight attendant yeseniahernandez provided excellent service among peculiar conditions throughout the day  
14323,0,americanair i did 5 times with 4 of those being hung up on the other one it finally sent me to the call back notification fixyourstuff
14324,0,americanair complt incompetence on flt 295lav delay from a pln that lnded last nite no internet and poor svc not what i expect from u
14325,2,americanair just landed  crew couldnt have been more gracious or accommodating although a long delay i appreciate your prompt response
14326,0,americanair why would i bother wasting my time calling them when they are gunna do nothing
14327,0,americanair five times at last count
14328,0,americanair as usual my next flight shows on time but its suppose to leave in 5 minutes and hasnt boarded
14329,0,americanair 250 im not sure if im rebooked now in a line at airport trying to work it out the earlier i can get to sfo the better
14330,0,americanair orbitz has only shown priority seats since we booked amp paid 3 weeks ago
14331,0,americanair has cancelled flighted their last 3 flight into shv tonight amp all flights for tomorrow feb 23 out of shv and multiple flight into shv
14332,0,americanair this might look good but the pita is inedible last year delicious shrimp cocktail this year garbage httptcosotl8xqsrp
14333,0,americanair thats if it is ever complete and if i can ever get through customer service theydontanswer
14334,0,americanair where are your tickets offices in boston impossible to book by phone or use vouchers on website what a headache please help
14335,0,americanair not sure what this means but son and i will certainly have operational needs for seats during flt 1679 next friday yet
14336,2,americanair flights have been on time late flightly though
14337,0,americanair sentierimelinda any updates it shouldnt take hours for assistance i love southwestair
14338,0,americanair ive flown you many years without a complaint you should start listening to your customers  you went from first to worst
14339,0,americanair cancelled flightled 2 of my flights for maintenance customer service desk is empty can i get a hotel at least httptcoypbkcirbxu
14340,0,americanair served me rubber pasta covered in sauce that tastes like plastic do you have any food for human consumption anymore 
14341,0,americanair why do exp members have to wait over 2 hours to speak with an operator surely this is a mistake
14342,0,americanair u cancelled flightled my flight for tomorrow and tell me to call reservations but then refuse to take my call  not cool hateful
14343,0,americanair no worries they called back 4 hrs late flightr while i was asleep and took an additional 200 fee so by aa standards everythings gr8
14344,0,americanair u cant spell airline and i trusted you to get me home on time and safe you are the worst gobankrupt httptcoam9cuiewo4
14345,0,americanair ty can you confirm or deny if aa953 left jfk i want to figure out if more delays are in store internet giving different info
14346,0,americanair where are your ticket offices in boston impossible to book by phone or use voucher on website what a headache please help
14347,0,americanair i changed my own flight to tonight why couldnt aa do that on my behalf instead of a flight tomorrow poor effort all around
14348,1,americanair should be seeing this sunset from st john usvi not philly httptcodndoepqukz
14349,0,americanair she should not only get a refund but also an apology for the deplorable service
14350,0,americanair third you lost her bag amp after 50 mins of being on hold you told her she would eventually get her bag completely unacceptable
14351,0,americanair second she sat on the tarmac for 3 hrs only to be told it would be 30 mins
14352,0,americanair theres a direct from miami w a seat but u rebooked niece tuesday cant get through on phones customerservicefail
14353,0,americanair you have such a confusing web sitecomplicated ordering process this is why i typically fly southwestair
14354,0,americanair first my sister had zero food in her cross country flight with no type of warning or voucher
14355,0,americanair i need to change a ticket and my res cant be changed online  i also cant get a call through due to high volumecan u help
14356,0,americanair rented van drove 250 miles with 6 strangers  arrived home 600am no offers of help from aa httptcobttgmyn0a0
14357,0,americanair the ticket is a poor gesture of goodwill for missed trip to a top status flyer  i may not next time aa91 lhrord 216
14358,0,americanair nynjairports do you guys teach poor customer service or is it just part of an american dream
14359,0,americanair 3231dtw to lag at 445 flight cancelled flightled with no notice given a voucher to a dirty hotel with no food vouchers or apology
14360,2,americanair i would like to thank the customer service team for their response to my cancelled flightled flight but just offering to cont
14361,0,"americanair 
no one answers phone delayedcancelled flightled flights rude employees you only get im sorry we apologize blah blah blah bad"
14362,0,americanair reservation line wont let me speak to a representative because they are too busy they literally disconnect you why bother
14363,2,americanair yes called your uk number on skype...well worth the 50  i recommend others do the same
14364,0,americanair im trying to call and book a reward ticket on one world partners but your automated system wont let me talk to any1  great job
14365,0,"americanair we are waiting flight 919 
we are at jfk for about 24h  newyork 919 viracopos americanairlines httptco3fhes0lpmu"
14366,0,americanair travisamex please please american call me so i can rebook ticket 
14367,0,americanair dfwairport  have been trying to get canx flight resched since noon  got 2 call backs but call disconnects as soon as i answer
14368,0,americanair most horrendous service ever  on off two planes been in phil for 10 hrs now captain cant get flight info to print wtf
14369,0,americanair you suck worst airline ever i will never be flying you again i have been stuck here for 13 hours no one is helping fuckoff
14370,0,americanair i have been on hold 3 hours  2 seconds of it with a rude agent
14371,0,americanair  dear american when did 2 hour hold times become the industry standard  have you heard of additional staffing during weather
14372,0,americanair the best the agent could do is put me on a flight arriving tomorrow afternoon with a six hour layover
14373,0,americanair thats unacceptable they should allow me to wait on hold or take my number and call me themselves
14374,2,americanair rdu customer service is awesome thanks give em all bonuses
14375,0,americanair i let a crew member know every time this happens  which is most of the time
14376,0,americanair are you kidding me  no one answering calls on reserv line due to high call volume and not even an option to wait  brutal
14377,0,americanair lga 2 nashville cancelled flightled phone center no help fabulous staff at gate d4 helped2 young men handled crowd well
14378,0,americanair man we have been sitting in ua4753 on the tarmac for 30 minsrescue us please
14379,1,americanair next friday ill take aa3074 to lgasat morning us1951us874do i have to take my bags at lga or i get them to my final dest
14380,1,americanair your message was delayed i just responded
14381,0,americanair please fix your inventory system plat upgraded then bumped down after boarding fa said they made a mistake aa45 3a8c 
14382,2,americanair im flying with your competitor today starts with an u and ends with d i will never make that mistake again americanforlife
14383,2,americanair always enjoy my time now on the plane to dfw
14384,0,"americanair 

late flight from phoenix gave ticks away when arrived chicago held bags hostage chicago rented van drove to toledo 5 hr drive"
14385,0,americanair need assistance very frustrated i cant reach reservations by phone trying to book online amp get fare no longer avail msg
14386,0,americanair i want to speak to a human being   this is not an obscene request
14387,0,americanair flight 2470 tomorrow have no idea if weve been rescheduled and cant fix online have to talk to an agent yet no one answers
14388,0,americanair are you kidding you dont think ive done that ive called dozens of times amp it tells me to call back amp hangs up
14389,0,americanair i did should i expect a response in this fiscal year this calendar year never
14390,0,americanair still waiting on bags from flight 16132440 yesterday  first class passenger not happy with your service
14391,2,americanair aa2416 on time and awesome flight great job american
14392,0,americanair no response to dm or email yet  customer service
14393,0,americanair understand waiting 2 hours for callback on the exec plat line but when call dropped the agent could at least try again
14394,0,americanair but they refused to unload our luggage so were stuck in below freezing weather wo our cold weather clothes
14395,0,americanair thats not what i asked  im looking to change a flight booking problems for 0303 can you help
14396,0,americanair your service is horrible i cant get a straight answer from your ground agents
14397,0,americanair why was my flight from miami to dallas monday  rescheduled to tuesday
14398,0,americanair yes your service in guc sucks your gate agent pushed a passenger and has been rude to everyone since we got here
14399,0,americanair 1491 den gt dfw we dont want to be ticketed on a new flight just refunded for our cancelled flighted flight
14400,0,americanair after 3 days no bags amazing the way that you neglect customers
14401,0,americanair worst airline ever we have been stranded for 24 hours because of your 7 hour delay with flight 104 last night
14402,0,americanair is there not an email address i can send my issue to you guys screwed up and rebooked my flight to the wrong day  please help
14403,1,americanair i have an issue that requires a bit more than a tweet to explain do y'all have an email
14404,0,americanair pls help this is seriously beyond ridiculous
14405,0,americanair  please call us back to rebook 7403607771 we need to get back to columbus please help
14406,0,americanair rebooked for tomorrow morning never been here  not sure what i can see before tomorrow morning
14407,0,americanairstill waiting for a call backattempt 9 and hour 13cant put a hold on an online tix we are within seven day window
14408,0,"americanair 

seats gvn away 7 strangers in 2 chicago rented van drove to toledo no help no offer no hotel httptconxqijcojnj"
14409,0,americanair  gold elite loyalty customercant count on my hometown preferred airline to do right bummed
14410,0,americanair tcunningham10 please call us back to rebook 7403607771 we cant through we need to get to columbus
14411,0,americanair  flight to dca i need to change asap help cant get through
14412,0,americanair my flight is cancelled flightled and we can only call in but you arent accepting calls how do i reschedule my flight
14413,0,americanair jacquelyn at charlotte just denied me compensation after 2251 was cancelled flighted due to plane malfunction well within your control
14414,1,americanair flight 1041 is the first flight
14415,2,americanair always love opening the upgrade email
14416,0,americanair called executive platinum desk and got a two hour call back time 25 hrs late flightr still no call and still stuck in chicago
14417,0,americanair i need to order a special meal and i cant reach aa been on hold for over 2 hours
14418,0,americanair two delayed flights today that werent weather relate flightd keep up the good work
14419,0,americanair two hours late flightr and still waiting for a callback need to reschedule flight 1027 hopefully to the late flightr one tomo not cancelled flighted
14420,0,americanair 245 im about to take off but one of your reps at a different gate was rude when i asked for assistance thanks though
14421,0,americanair flt cancelled flighted rescheduled to bad time tried 800 3hrs website states cant do onlineuseless website help
14422,0,americanair were still stucked in the airport aadelay aa919
14423,2,americanair flight 2954 dallas to grand junction amazingflightcrew
14424,0,americanair redirect my flight without telling me service is abysmal
14425,0,americanair really american airlines  service is las vegas is shocking absolute jokers take your reputation more seriously
14426,0,americanair no one received text alerts automated calls anything either literally no information as to what was happening
14427,0,americanair aftr 10 hrs bng held hstg at mia bc aa refsd to get med bags bag fnd aa then refsd to fix tkts they cnceld said 360 to fly
14428,1,americanair just downloaded the app for iphone  notice drink coupon but nothing is displayed  getting ready to fly
14429,0,americanair the reservation system wont even let us leave our phone  i have no way to fix that you rebooked me on wrong day
14430,2,americanair  yep  theyve been good  now can you make that 1535 flight to mci wait just a tick
14431,0,americanair we got to 15 minutes after takeoff time before anyone wandered over to address the line of people
14432,0,americanair been rebooked for tomorrow you failed to put me on dl flight today despite my asking and available seat dl still available
14433,0,americanair 1st leg of my flight 2 nyc tomorrow has been cancelled flightled if you make me hold for 2hrs i may miss my only chance back home
14434,0,americanair there was also not one single person at the counter answering questions for our plane full of confused people no staff at all
14435,0,americanair thats a complete cop out u ask what the issues are then do nothing about it how are we supposed to sort the situation now
14436,0,americanair fcuk you shit service you got no fans
14437,0,americanair flight for tomorrow has already been cancelled flightled what do i do now
14438,1,americanair i will thank you what do i do if i cant get through and my flight on hold cancelled flights
14439,1,americanair so how do we get me a person
14440,0,americanair not only did you rebook me on the wrong day your phone system says it cant handle the volume and hangs up on me
14441,1,americanair where do i look for cabin crew vacancies
14442,0,americanair how did my prime ticketed seat get switched on aa 343 not sure whats going on here
14443,1,americanair hi how are you
14444,0,americanair cannot talk to any agents keep getting hung up on crazy
14445,0,americanair cancelled flights my flight doesnt send an email text or call now im stranded in louisville
14446,0,americanair hi you cancelled flightled our flight back to the us and now wont take our call what are we supposed to do
14447,0,americanair i got rebooked on on us airways by you guys but the flight i got wont work any help would be appreciated
14448,0,americanair on hold for 20 mins and then used the call back service only to have an agent call me and put me on hold foreveranyone there
14449,1,americanair can you upgrade with cash to main cabin extra after buying an aadvantage mileage saver using miles cant seem to do it
14450,0,americanair americanair how do you expect to do that
14451,0,americanair my flights tomorrow were cancelled flighted cant do anything online and cant get through on phone help
14452,0,americanair they did tell that our luggage stayed inside the plane  look this video httptcoyokkhhqcmp
14453,0,americanair karabuxthomps yeah i have a lot of questions number one how dare you
14454,1,americanair hi guys checking in usaa 639 jfk phx and renewed admirals club today
14455,1,americanair hey guys dmed you a question about when 500mile upgrades post after earning hope to use tomorrow
14456,0,americanair tried that and cant get through
14457,0,americanair ive been booked on the wrong flight and now pe desk has a wait of more than 2 hours
14458,0,americanair you think i havent tried that multiple times the status of my bag is that it shouldve been here yesterday so disgusted
14459,0,americanair thnkx bt dont help now we will need to go way out of our way to get where we need to be for the  u charge this sux neveragain
14460,0,americanair i get amp can appreciate that ive just had so many problems in the last year flying with guys pretty aggravating
14461,0,americanair not sure why i would bother when the agent at the airport didnt help amp nobody on phone would ticket cancelled flightled for no reason
14462,0,americanair help needed  complaint ticketed passenger with no available seats scheduled to leave late flightr today
14463,0,americanair leave our luggage in the baggage claim without any previous information thats not the deal httptcootty5rymzd
14464,1,americanair  2 hours to be answered on a call
14465,0,americanair somehow between dfw and mia i got bumped from 12b all the way to 41g on 2312 whats up with that
14466,0,americanair americanairlines 1 12 hr wait for bags if this is the a taste of the worlds largest airline heaven help aviation
14467,0,americanair macario2 but you are late flight again again and again where are the crew
14468,2,"americanair 

fantastic support by the twitter team i appreciate it thanks again"
14469,1,americanair  hung up on now many times trying to cal 8004337300 crazy
14470,0,americanair thats quite an impressive list of fees
14471,0,americanair golfwithwoody dont buy it woody theyre making it much worse with understaffing rudeness and prerookie mistakes
14472,0,americanair you have to run the engine to troubleshoot an issue before boarding the plane how about another plane aa2227 miatoiah
14473,0,"""americanair russellswriting russ please contact reservations at 8004337300 for reflight booking problems options"" good luck with that"
14474,0,americanair flight was cancelled flightled can you guys help
14475,0,americanair changed flight from bna to 220 ahead of weather slammed me with cost diff because no weather advisoryreally
14476,0,americanair my itinerary was from ewr to dallas to la you cancelled flightled my flight you have my money find a way to get me there from ewr
14477,0,americanair an hour at baggage carousel and still no luggage nail in the coffin
14478,2,americanair nicest people ever flight to chicagothanks david deane amp norma sedholm for making me feel comfortable 
14479,0,americanair cant get thru by phone to use a credit thats about to expire frustrated aacom
14480,1,americanair when is next lax jfk flight today
14481,2,americanair appreciate update have also appreciated our pilots effort to explain to us just now accurate authoritative comms is vital
14482,0,americanair now down to only one agent helping a stagnant line of almost 100 customers super
14483,0,americanair the bad weather wasnt a surprise you should have doubletriple staff on hand to handle calls way to treat your customers
14484,0,americanair after all the plane didn't land in identical or worse conditions at grk according to metars
14485,0,americanair flight cancelled flighted out of lax for tomorrow due to connection in dfw help please we can go out of orange or burbank
14486,0,americanair first the pilot then the catering
14487,0,americanair also not the reservations teams fault bad topdown decision i feel bad for the reservations and social media teams
14488,0,americanair i would like a refund for this flight they delayed the flight 5 times i feel like youre making fun of us
14489,0,americanair thenatek i submitted a complaint via that link in dec amp followed up in jan never heard back badcustomerservice
14490,2,americanair greatest newark gate agents ever david deane norma sedholm and luz calderon just made me feel like a king americanairlines
14491,0,americanair flights been cancelled flightled cant get through to the desk and nothing showing online under my reservation  what do i do
14492,0,americanair the point of the pic if your reps struggle with the merger this much imagine how it is for the public httptcohqdb5iruvg
14493,0,americanair flight was 2488 out of ewr stop at dallas then to la i need to be in la tonight
14494,0,americanair i was flying from ft lauderdale fl to seattle wa on the 02282015 until the 03032015 and they dont want to honor my flight
14495,0,americanair wasnt able to get on hold your system kept kicking me to the main menu
14496,0,americanair seattle checkin 1 desk servicing full service line 2 desks servicing priority full srvc wait 30 minutes customer svc fail
14497,0,americanair hey tried calling customer service and was told theres a 2 hour wait this has been for the past 4 hours thanks you suck
14498,0,americanair since we are leaving tomorrow to miami can you do one thing right and deliver the bags to the airport
14499,0,americanair but have been yet to receive assistance from one of your agents in securing a new connection many will now miss work tomorrow
14500,0,americanair cheerupdates so youre saying the call center is understaffed
14501,1,americanair ive been trying to change frm aa 2401 to lax at 650am monday morning then aa 2586 from lax to fat to flight aa 1359helpaa
14502,1,americanair are flights from columbus ohio to dallas texas cancelled flighted
14503,0,americanair naomicooper are you out of your mind aa what is the point of this twitter acct form letters in 140 characters or less
14504,0,americanair  many have missed connections already bc of delayed flight which will finally board soon
14505,1,americanair on flt 1627 from dfw to fat on 223 and it was 86d can you rebook me on the 1359 flight tonight cant get through on phone
14506,0,americanair i wasnt important this morning when you would not seat my wife and i together or allow me to choose seats at flight booking problems
14507,0,americanair i dont believe it it has been impossible for your agents to get an update from the delivery company since yesterday at 11 am
14508,0,americanair yet there are plenty of available aa agents at gates nearby who say they are unable to help customers from our flight
14509,0,americanair bdindallas the personal touch youre known for aa other cool perks blaming understaffing on weather and 3 hr hold times
14510,0,americanair been waiting in line for over an hour in san antonio barely moved amp only two agents 30 in front of me amp at least 40 behind
14511,2,americanair my return flight is scheduled on wednesday aa138 i believe  thanks for the help
14512,0,americanair you neglected to mention the 200 fee per ticket  i had a medical reason and still have had to jump thru hoops
14513,0,americanair i am on attempt 6 and hour 10 of calling and being put on hold  not feeling confident that i will ever get through
14514,0,americanair bought a ticket on southwestair after two days your team couldnt share the data needed to get me to my next meeting
14515,0,americanair thanks for the response i know its not your fault but im in ord in t5 and hungry if you want to stop by 
14516,0,americanair cut it put me on a flt tomorrow
14517,0,americanair nah u boofin u dont talk like any humans i know respond like u actually have a brain and again i dont want customer relations
14518,0,americanair i have no transportation to and going to some other city and getting to ny sometime on wed im sorry thats not gonna cut
14519,0,americanair because of you i am doing the one thing i tried to avoid thank you for sending me to baggage claim
14520,0,americanair my flt is at 7a tom i have now recd notification that im going out from some other airport
14521,1,americanair how does one book a ticket online and put it on hold  does that require that i pay for the ticket
14522,0,americanair can you help me with a reservation cant get through on the phone
14523,0,americanair ask the 10 people you left behind at miami airport because you guys could not wait 5 minutes and  httptcoxpm98igqjn
14524,0,americanair can you do anything to get aa953 moving been almost 24 hrs and hundreds at jfk upset tired and want to get to ba
14525,0,americanair more of the insane treatment by your customers
14526,0,americanair help  i need to speak to a live agent before i lose my online reservation being held
14527,0,americanair emmaclifford no at jfk you sort of have to guess things out its a small airport so whatever
14528,0,americanair is this how you let your employees treat your loyal customers attackingbabymomma crazinessintherockies
14529,2,americanair  mad love httptco4ojrsdwpkk nyc
14530,2,americanair thanks for forcing me to check in my carry  on luggage that is exactly why i spent extra money on travel size toiletries
14531,0,americanair ejacqui if you updated the screens then people would know the late flightst info good or bad and that wouldnt work because
14532,0,americanair missing a full days of work thanks guys
14533,0,americanair trying to find out if flight 340 dfw to hou is on tonight exec platinum desk not calling back and online info not clear
14534,0,americanair i cant even get on the phone with your reservations team the system automatically disconnects us
14535,0,americanair flight cancelled flighted and rebooked but agent made a mistake and booked wrong date been trying to get through via phone for hours
14536,0,americanair russelneiss no american this is simple how about you call her back with the info for her new flight basic customer service
14537,0,americanair i have looked and i was told it was in guatemala last night no record of anywhere today i need my clothing for work tomorrow
14538,0,americanair cool a canned response nah i think ill keep tweeting at everyone who mentions aa on twitter you could dm me though
14539,0,americanair please fix your mobile and desktop site to allow canadians to select a passenger when checking in thanks
14540,0,americanair tried ringing but told me to try again late flightr im supposed to be leaving in an hour
14541,2,americanair you guys did an amazing job today know it's hard thanks to kate appleton for all her hard work reflight booking problems my friends and me
14542,0,americanair cover a rental car or refund our ticket  ill gladly drive 10 hrs home than be stuck here till tues
14543,0,americanair should reconsider usairways acquisition flight 1843 aa gold flyers insulted by attendant for hanging jacket
14544,0,americanair   you neglected to mention the 200 fee per ticket  i had a medical reason and still have had to jump thru hoops
14545,1,americanair yes and i would like a refund
14546,1,americanair how realistic is it to make an 80 minute domestic to international transfer at jfk for a non us citizen
14547,2,eliza amp i cheated on u americanair with airtahitinui amp it was a lovely flight but well be back lots
14548,2,americanair i hope you like the photo  httptcop7fsluxegw
14549,0,americanair sweetmel if weather is bad wouldnt your folks try extra hard to communicateor load bags onto flight 1320oranything
14550,0,americanair and how is this not a mechanical issue all evidence points to the idea that it's the ils at cll at fault not the weather
14551,0,americanair caexhibitions sorry in like a general way or sorry that incompetenceunderstaffing is compounding weather issues
14552,1,americanair please help us get home tomorrow
14553,0,americanair tennetexan too bad theres only like 3 people on that team then because this is next level unreal
14554,0,americanair marxsterbcow how is this a real life response to a customer service issue seriously keep trying to call us eh might work
14555,0,americanair fix the engine of flight aa3031so i dont spend all night in your airport so i can fly home tomorrow
14556,2,americanair thank youyou do the same
14557,0,americanair actingoutmgmnt just make sure they remember to load the bags onto the plane they cancelled flight the flight when they forget
14558,0,americanair brewcrewfan8 is this real life aa like 2015 real life you should be emailingcallingdming people youve inconvenienced
14559,0,americanair hey there me again from yesterday im still on hold
14560,0,americanair weather is unavoidable understaffing is controllable
14561,0,americanair not only was 5418 late flight but weve been boarded and waiting for over 30min wtf
14562,0,americanair yvonneokaka when do i get my personal response and apology for your crews having forgotten to load baggage onto my flight
14563,0,americanair all flts to jfk cancelled flightled thx to ur agent at sfo im rebooked on ua didnt get name she was awesome  twitterhug shesaidrun
14564,0,americanair i know  after an hour i got a live person  it messes up our arrival and car plans at two airports and is costing us more
14565,1,americanair i cant get ahold of aadvantage reservations  i need to ticket a reservation that cancelled flights soon  can you help
14566,0,americanair i was also told by agents my issues arent their prob k fine i get it but have some compassion 4 others dealing wthis
14567,0,americanair whats the status at dfw ticket agent at gate a9 was very rude and unhelpful
14568,0,americanair i was spoken 2 like im an idiot and that is not ok i dont need to deal w that esp after the travel experience ive had
14569,1,americanair i am trying to switch my flight to aa 1359 i am currently on aa 2401 at 650am monday morn then aa 2586 help me
14570,0,americanair i really hope it departs they said is because the catering service wasnt available but we can see it next to plane doing nthin
14571,0,americanair i understand weather is not your fault but ur cs reps are atrocious i am not happy nor will i evr fly w u again
14572,0,americanair when i left orlando i was 2nd in line for standby i land and im 4th priority members get first available seats awesome
14573,0,americanair you didnt respond to my dm you tweeted the same canned tweet youre telling everyone else
14574,0,americanair i dmed you my aa amp phone s amp you cant have someone call me what was the point of your response you didnt resolve anything
14575,0,americanair dont you guys have an email address just put me on the next available flight from ohare
14576,0,americanair but eagle is always late flight
14577,0,americanair i have never on all my trips on any airline ever natl or intl ever experienced anything like this
14578,0,americanair your call center wont let me wait on hold which i would happily do am i seriously supposed to just keep calling not great
14579,0,americanair half hour late flight leaving dfwno attempt at an explanation
14580,0,americanair im on flight 1027 tomorrow that got cancelled flightled need to find an alternative to get to dallas please help
14581,0,americanair 30 minutes flight from okc and then make us wait 30 minutes cause the gate isnt empty  epicfail poorplanning
14582,0,americanair seems like queue times are very high in q waiting for an agent 4 almost  an hourflight got cancelled flightled httptcosdm2wvr3zr
14583,0,americanair nah just horrible dining options outside of club luckily manuel in the admirals can make a bloody mary
14584,1,americanair any earlier flights sapgtmia amp mia gt new york lga on 0303 im currently booked on flights 1504 and 1102
14585,0,americanair no hold times just disconnections   there is no excuse for that
14586,0,americanair nice 2 know i paid 4 a seat then you sold my seat now i bought a 3rd seat its a good scam but a scam all the same
14587,0,americanair i'll play it by ear i know that you are doing your best buy some chewey oatmeal cookies for your customer care folks
14588,1,americanair if business class if full but 1st class empty do you guys upgrade exp members to 1st
14589,0,americanair ive been trying for 4 hours to get hold of someone
14590,2,americanair thank you for quick responses   aa usually has fantastic customer service thats why i was so shocked when it wasnt there
14591,0,americanair what are my chances of making a connection to el paso aa504 with dfw from sat aa200 delayed 30 minutes
14592,0,americanair  beyond frustrated with no call back from auto hold or whatever you call it entered my number at 1130 cst still no call 226
14593,0,americanair ahhhh your silence is golden now  this tops it all  anyone get fired
14594,0,americanair hey aa  can you help with an itinerary for a plat custy  stuck in pvr and phones arent working
14595,0,americanair shannonbloom wheres my dm wheres my voucher whos paying my 70 cab and my 50 car back to jfk tomorrow
14596,0,americanair weve been on hold for hours
14597,0,americanair stone9956 do you dislike delays when theyre caused by your crew forgetting to load bags amp lazy pilot wanting duty day to end
14598,1,americanair can you guys help me please
14599,0,americanair travisamex its not the weather its also gross incompetence understaffing crew forgetting to load bags dont duck truth
14600,1,httptcoeiw2syb8fu robertsamps1 americanair
14601,0,americanair and they waited 5 hours in a stuffy plane until they could get off then 7 more hrs to get their luggage  americanairlines
14602,1,americanair do you guys have another flight for today that you can book me on from laguardia to louisville ky
14603,0,americanair my flight out of tyr tomorrow was cancelled flighted due to weather how long until a rebook
14604,0,americanair has aa flight 296 from san antonio to dallas been cancelled flighted
14605,0,americanair trying to book a flight on hold cant get through to a representative on the phone advice
14606,0,americanair cancelled flights flights arbitrarily on same itinerary  weekend ruined for no good reason no crew  missed monday am mtg
14607,1,americanair i need someone to help me out
14608,0,americanair my flight was cancelled flightled from laguardia to louisville ky and i am  stuck at the airport do you guys compensate for this
14609,0,americanair amp if that wasnt enough your staff have been so rude amp ignored passengersdont think that should be accepted whatever reason
14610,0,americanair i understand the weather issue but you cant expect passengers to wait 24 hours inside airports for whatever reason outrageous
14611,1,americanair guarantee no retribution if so id be glad to share
14612,0,americanair a friend is having flight cancelled flightlations out of lax to cmh on feb 23 anyway to help her 800 number has been no help
14613,0,americanair i used the call back feature with an operator regarding my flight got a call 2 hours late flightr and got hung up on pleasehelp
14614,0,americanair i need to be at work tomorrow at 8am therefore that doesnt help  direct message faster than calling 800 number backwards
14615,0,americanair  ugh dump us in dfw wno luggage then cancelled flight our flight 3 more times sat arrival now tue
14616,0,americanair cancelled flights my flight doesnt send an email text or call then puts me on way earlier flight i might miss now thanks aa
14617,2,americanair dming you now big thanks
14618,0,americanair 3078 is overweight so you pull 2 dozen passengers off why not luggage seriously
14619,2,americanair i love your company and your staff is amazing they just made an uncomfortable situation comfortable
14620,0,americanair i wait 2 hrs for cs to call me back re why  flt is cxldprotection amp they hang up the minute i answer on 1st ring
14621,0,americanair ive been on hold for 55 mins about my cancelled flighted international flight am out of country so cant leave a call back  help
14622,0,i just need a place to sleep when i land without accommodations in pls americanair
14623,2,americanair love the new planes for the jfklax run  maybe one day i will be on one where the amenities all function  nocharge ever
14624,0,americanair call me chairman or call me emerald after what you did today to me you can call me a former customer
14625,2,americanair flight 236 was great fantastic cabin crew a landing thankyou jfk httptcodrw08djhai
14626,0,americanair flight 953 nycbuenos aires has been delay since yesterday at 10pm is going to take off at 330pm now give us answers
14627,0,americanair flight cancelled flightled cant go home until tomorrow i could use dinner and a play americanair its my first time in nyc
14628,2,"thank you ""americanair jlhalldc customer relations will review your concerns and contact you back directly john"""
14629,0,americanair how do i change my flight if the phone system keeps telling me that the representatives are busy
14630,2,americanair thanks he is
14631,0,americanair thx for nothing on getting us out of the country and back to us broken plane come on get another one
14632,1,"""americanair tilleymonsta george that doesnt look good please follow this link to start the refund process httptco4gr39s91dl"""
14633,0,americanair my flight was cancelled flightled leaving tomorrow morning auto rebooked for a tuesday night flight but need to arrive monday
14634,0,americanair right on cue with the delays
14635,2,americanair thank you we got on a different flight to chicago
14636,0,americanair leaving over 20 minutes late flight no warnings or communication until we were 15 minutes late flight thats called shitty customer svc
14637,1,americanair please bring american airlines to blackberry10
14638,0,americanair you have my money you change my flight and dont answer your phones any other suggestions so i can make my commitment
14639,1,americanair we have 8 ppl so we need 2 know how many seats are on the next flight plz put us on standby for 4 people on the next flight